Podcasts about technology officer

For the last episode of 2025, get to know Abrigo's CTO, Ravi Nemalikanti, as he talks about his AI philosophy at Amazon's AWS Re:Invent conference. Listen in to learn about the metrics Abrigo considers when making decisions about machine learning in its solutions, ensuring that those decisions support community banks and credit unions. About the guest: Ravi Nemalikanti is Abrigo's Chief Product and Technology Officer and is responsible for leading technology strategy and determining product and development priorities to drive innovation and increase the company's competitive advantage. Ravi is the Winner of the 2024 Haas Technology Leadership Awardee for North America by Carlyle, an award given to celebrate an exceptional technology leader. Before joining Abrigo in 2022, Ravi was the CTO of Digital Banking at NCR Corp., where he led the organization's digital-first banking technology roadmap. Earlier, he held leadership roles in Tax and accounting, Global Trade, and Risk Management during 14 years at Thomson Reuters. Ravi holds a bachelor's degree in engineering from Andhra University in Andhra Pradesh, India, and an MBA from the University of Chicago's Booth School of Business.Helpful links: AI Hub - AbrigoWebinar: AI strategy for banking: Unlock the most value - Abrigo

In this episode, Simon Nazarian, Executive Vice President and Chief Digital and Technology Officer at City of Hope, joins the podcast to discuss how technology is reshaping patient outcomes and expanding access to care. He shares why health systems can't afford to stand still as AI drives new efficiencies, and where he sees the greatest opportunities for growth as digital transformation accelerates across healthcare.

In "The Road Ahead: What Trimble Innovations Mean for Transportation", Joe Lynch and Jonah McIntire, Chief Product and Technology Officer at Trimble, discuss Trimble's open, scalable platform that connects every aspect of the supply chain—from trucks and drivers to the back office—by serving as a reliable "system of record" that integrates practical AI innovation to help fleets maximize performance, visibility, and safety. About Jonah McIntire Jonah McIntire is Chief Product and Technology Officer at Trimble. He joined Transporeon in June 2021 and quickly led a succession of larger product organisations in the sourcing & data insights areas of the company. Known for his broad international experience, having lived and worked in 13 countries, Jonah's prior experience includes running global logistics for Build-a-Bear Workshop, launching business units for Manhattan Associates and Panalpina, and writing a university textbook on supply chain visibility. He also founded two companies and led them to successful acquisitions: Clear Abacus, an early cloud computing transport optimisation solution acquired by GT Nexus; and TNX Logistics, a spot procurement data science SaaS acquired by Transporeon. He is also a regular guest author in industry journals, hosts the popular Logistics Tribe podcast, and maintains a widely read industry newsletter on logistics technology. About Trimble Transportation Trimble Transportation provides fleets with solutions to create a fully integrated supply chain. With an intelligent ecosystem of products and services, Trimble Transportation enables customers to embrace the rapid technological evolution of the industry and connect all aspects of transportation and logistics — trucks, drivers, back office, freight and assets. Trimble Transportation delivers an open, scalable platform to help customers make more informed decisions and maximize performance, visibility and safety. Key Takeaways: The Road Ahead: What Trimble Innovations Mean for Transportation In "The Road Ahead: What Trimble Innovations Mean for Transportation", Joe Lynch and Jonah McIntire, Chief Product and Technology Officer at Trimble, discuss Trimble's open, scalable platform that connects every aspect of the supply chain—from trucks and drivers to the back office—by serving as a reliable "system of record" that integrates practical AI innovation to help fleets maximize performance, visibility, and safety. The Responsibility of the Incumbent: Unlike startups that lead with "bombastic" promises, Trimble prioritizes its role as the foundational "system of record" for the world's largest supply chains, where stability and reliability are non-negotiable. A "Safety-First" AI Philosophy: Because Trimble's software manages critical infrastructure and multi-billion dollar logistics networks, their innovation roadmap is built on a "safety-first" framework to ensure no disruption to global commerce. The Three-Phase AI Maturity Model: Trimble is following a logical, tiered progression into the AI age: starting with internal adoption, moving to AI-enhanced features, and ultimately launching AI-native applications. "Eating Their Own Cooking": Before shipping AI solutions to customers, Trimble utilizes AI internally to refine the technology, ensuring they can provide honest, experience-based guidance to their partners. Enhancing the Proven vs. Chasing the New: A core pillar of their current strategy is adding AI-powered features to existing, trusted solutions (like TMW.Suite or TMT) to provide immediate value without requiring a total system overhaul. The Shift to AI-Native Applications: The next frontier for Trimble is the development of applications built from the ground up on AI architectures, designed to solve complex logistics problems that traditional logic-based software cannot. Prioritizing Practicality Over Hype: Trimble's focus remains squarely on the "practical uses" of AI—solving real-world friction in dispatch, maintenance, and routing—rather than following fleeting technology trends. Innovation as Change Management: Trimble recognizes that the hardest part of the AI transition isn't the code; it's the human element. Their strategy includes a heavy focus on onboarding, training, and building the "Customer Trust" necessary for long-term adoption. Learn More About The Road Ahead: What Trimble Innovations Mean for Transportation Jonah McIntire | LinkedIn Trimble Transportation | Linkedin Trimble Transportation Trimble's Perspective: The Future of Freight is Connected with Rob Painter The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube  

In this episode, Simon Nazarian, Executive Vice President and Chief Digital and Technology Officer at City of Hope, joins the podcast to discuss how technology is reshaping patient outcomes and expanding access to care. He shares why health systems can't afford to stand still as AI drives new efficiencies, and where he sees the greatest opportunities for growth as digital transformation accelerates across healthcare.

Quando questionado se existe uma “fórmula mágica” para alinhar dados que nunca batem entre áreas, Cleber Dantas, Chief Data and Technology Officer do Publicis Groupe, responde com a clareza de quem vive esse desafio diariamente: antes de métricas avançadas, dashboards sofisticados ou IA generativa, é preciso centralizar, organizar e governar os dados. Sem uma base única e confiável, não há inteligência; há ruído e disputa de versões: marketing vê um número, vendas outro, finanças outro, e a decisão deixa de ser orientada à realidade do negócio. No último episódio da oitava temporada do SambaTalks, Gustavo Caetano e Pedro Filizzola conversam com Cleber sobre os fundamentos que habilitam a tomada de decisão com confiança: cultura orientada a dados, frameworks de priorização, métricas padronizadas e uma visão integrada entre áreas. A conversa aprofunda a relação entre tecnologia, estratégia e maturidade analítica e mostra como a busca por uma “verdade única do dado” pode destravar resultados reais. #GoSamba #SambaTalks #NósTornamosPossível #IAParaNegócios #RevoluTech 

La leadership di prodotto sta cambiando davanti ai nostri occhi: l'AI non è solo un acceleratore, ma un catalizzatore che riporta i CPO a costruire davvero e riduce drasticamente i tempi tra idea e prototipo.In questo episodio di Product Heroes, Marco Santonocito racconta il suo percorso da Chief Product & Technology Officer a Super Builder, spiegando come l'AI stia abbattendo dipendenze, creando micro–team iper-veloci e cambiando per sempre il ruolo del Product Manager.Parliamo di:• cosa spinge un CPO a lasciare la carriera classica per tornare al building• perché la velocità dei nuovi strumenti AI impone una nuova mentalità• che cosa significa avere davvero “agency” e perché sarà la skill che selezionerà il mercato• come funzionano i micro–team del futuro tra builder, designer, dev e AI• quali competenze rimarranno centrali quando tutti possono “costruire”• come valutare traction, capire quando iterare e quando abbandonare• cosa cambia nella leadership: governance, constraint, design system, sicurezza, processi• perché distribuzione e network diventeranno più importanti del prodotto stesso• cosa resta profondamente umano nel costruire prodotti in un mondo dove l'AI fa (quasi) tuttoQuesto contenuto nasce dalla nostra masterclass dedicata all'integrazione dell'intelligenza artificiale nel ciclo di vita del prodotto digitale.Si chiama AI Product Builder e la prossima edizione parte a gennaio 2026.Ascolta ora, segui il podcast Product Heroes e continua a seguirci per altre conversazioni con chi sta ridefinendo il modo di costruire prodotti digitali.⏱️ Capitoli00:00 – Introduzione: perché oggi non esiste leadership di prodotto senza AI01:30 – Chi è Marco Santonocito: dallo sviluppo alla C-suite fino alla scelta radicale04:00 – La miccia: l'exit, il side project e la decisione di diventare Super Builder07:00 – Agency: la skill che separerà chi costruisce da chi rimane indietro10:00 – Perché tornare a costruire rende un CPO migliore12:30 – Che cos'è un Super Builder e perché l'AI accelera il fenomeno16:00 – Micro–team del futuro: meno ruoli, più competenze ibride18:40 – Quando tutti possono costruire: cosa cambia per PM, designer e dev21:00 – Il caso studio: come Marco ha costruito un'app per bambini in 60 minuti24:00 – Prodotto vs distribuzione: perché i creator diventeranno co-founder27:00 – Come valutare traction, quando iterare e quando mollare30:00 – La sfida nelle aziende: come liberare l'agency senza perdere controllo33:00 – Role design, constraint, sicurezza: chi definisce le regole?36:00 – Cosa resterà umano nel costruire prodotti con l'AI38:00 – Conclusioni: il futuro del Product Management e la nuova leadership

Dans cet épisode de Yes We Care, Faustine Duriez reçoit Christophe Vermont, Chief Transformation & Technology Officer et membre du COMEX d'AXA France. Dans les grandes organisations, la lenteur n'est pas une fatalité — mais la vitesse ne se décrète pas non plus. Quand on dirige un paquebot — systèmes critiques, contraintes réglementaires, héritage technologique, milliers de décisions quotidiennes — la vraie question n'est pas comment aller vite, mais comment libérer la vitesse sans mettre l'ensemble en tension. Avec Christophe, nous explorons très concrètement :

Algorithms and automations have been buds for a decade plus.

In this episode, Daniel Lereya (Chief Product and Technology Officer @ Monday.com) shares how they are evolving their engineering roles from developers to builders & system designers, where the lines between product, engineering, and design are intentionally blurred, and developers manage AI Agents as team members, tackling an ever-expanding list of projects. We explore the shift from "developer" to "system designer" and why managing AI agents requires the same skills as managing people. Plus, a case study where the Monday.com team leveraged AI agents to decompose a monolith, autonomously manage the project board and assign strategic / high-risk tasks to humans. ABOUT DANIEL LEREYADaniel Lereya has served as Chief Product and Technology Officer at monday.com since 2023. In this role, he focuses on advancing monday.com's multi-product vision and operational efficiencies while driving execution to support company growth. Previously, he was Vice President of R&D and Product, leading global teams in shaping and executing the company's product strategy through innovation and technology. Before joining monday.com, Daniel held leadership and engineering roles at IBM and SAP. SHOW NOTES:The three core principles of monday.com's culture: Ownership, Transparency, and Speed of Execution (3:59)How AI acts as an accelerant to implement these cultural principles at scale (8:36)Why the “Developer” role is evolving into a “Strategic Builder” and “System Designer” (13:47)Breaking silos: How the “Builder” role blurs the lines between product, engineering, and design (17:13)Real-world example: A designer using AI to submit code and fix UI issues independently (19:09)Case Study: The “Agent Factory” & how a weekend prototype by one leader shifted the product roadmap (21:25)Operationalizing transparency: Using internal tools (“Big Brain”) to align every builder on daily business impact (25:58)The “Kickoff Meeting” framework: A strict protocol for falling in love with the problem, not the solution (32:26)The new management paradigm with AI agents as team members (37:31)Rapid fire questions (42:09) This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com The future of healthcare lies in intelligent automation that gives providers back their time. In this episode, David Cohen, Chief Product and Technology Officer at Greenway Health, explains how AI and automation are reshaping the ambulatory healthcare experience from “encounter to cash.” He outlines the company's agentic-first architecture, which embeds intelligent automation into the core of the product to streamline clinical, operational, and financial workflows. David showcases real-world applications, including ambient documentation, automated billing, and chart review powered by AWS HealthLake, that reduce administrative burden and improve care coordination. He also highlights Greenway's customer-driven “working backwards” approach and their focus on delivering measurable impact within months, not years. Tune in and learn how intelligent, end-to-end automation is redefining efficiency, accessibility, and care quality in ambulatory healthcare! Resources Connect with and follow David Cohen on LinkedIn. Follow Greenway Health on LinkedIn and visit their website!

With the rapid evolution of Generative AI, customer experience (CX) is evolving rapidly, too. In a recent episode of the Tech Transformed podcast, Mike Gozzo, Chief Product and Technology Officer at Ada, sat down with host Christina Stathopoulos, Founder of Dare to Data. They talked about how generative AI is changing business-to-customer interactions.“I view it not just as a business opportunity, but we are here to solve a problem that has existed as long as commerce has,” Gozzo said. He emphasised that AI's goal isn't just efficiency. It is about building trust and clearly understanding customer needs to allow productive interactions.Artificial intelligence, he noted, “has really enabled what used to be much more costly to happen at scale.” The Ada Chief Product and Technology Officer pointed out that the best customer experiences are highly personalised. Comparing it to arriving at a luxury hotel where the staff already knows your name, even on your first visit. He noted that modern AI aims to make such experiences, which were once only for a select few, common for everyone.Looking to the future, Gozzo tells Stathopoulos he believes generative AI will foster more engagement between customers and brands. “If I consider the trend, I think we will have much more natural, personalised, and effortless interactions than ever before because of this technology.”Gen AI's impact on Customer Data When discussing operational challenges, especially regarding customer data management, the guest speaker stressed quality over quantity. Gozzo explained that in most AI set-ups, “the real value lies not in the data you've collected, but in the understanding of how your business runs, operates, and the people doing the tasks you want to automate.”Governance, Human Orchestration & the Future of AIBeyond personalisation, AI should be implemented responsibly and monitored closely. “The first thing with any AI deployment is to avoid thinking of it as software you buy, deploy, and forget. They need ongoing monitoring, engagement, and maintenance,” Gozzo tells Stathopoulos. He suggested thorough testing processes and collaboration with specialised companies like AIUC, which verify AI systems against common risks. “These tests need to happen quarterly or yearly because the underlying models change so rapidly,” he added.In addition to regularly conducting AI checks, the human element is also critical. AI might automate up to 80% of routine tasks, but humans will still play a vital role. Gozzo described the human role as that of an orchestrator, managing teams that include both humans and AI systems and effectively delegating tasks between them.Finally, Gozzo talked about AI's immediate impact on customer experience. “Our leading customers' AI agents are outperforming humans. They deliver higher-quality customer service experiences, and customers prefer interacting with their AI.” The key measure, he said, is the positive effect on business growth and customer lifetime value.The chief technology officer's parting advice to IT decision makers is: “The people on your team know how to make AI work. Capture their insights. Don't treat this as a technology project. The technologist will not dominate the next decade. This is about business leaders and experts doing the heavy lifting.”At the core of generative and agentic AI, Gozzo...

What does it really take to scale AI across a global enterprise? In this episode, Jaime Montemayor, Chief Digital and Technology Officer at General Mills, shares the AI playbook behind the company's digital transformation from foundational investments in cloud and data governance to business-led innovation across supply chain, e-commerce, and marketing. With 96% of General Mills’ supply chain data now clean and governed, Jaime's team is shifting from predictive analytics to agentic architectures that enable scalable, AI-powered automation. Key insights include: Why cloud migration came before ERP modernization How trust and business integration drive AI adoption Building a connected data foundation to serve every segment Agentic AI use cases in supply chain and marketing Org design strategies to “lift and shift” innovation at scale

About David Cohen:David Cohen, FACHE, serves as the Chief Product and Technology Officer at Greenway Health, leading the company's technology and product strategy to drive digital healthcare innovation. Since joining in 2019, he has played a key role in modernizing Greenway's solutions and driving better outcomes for providers and patients. He also serves on the Board of the CommonWell Health Alliance, promoting interoperability across the healthcare ecosystem.Previously, David spent over 13 years at Cerner Corporation in leadership roles spanning Cerner Intelligence, Clinical Solutions, and Innovation. He began his career in technology and consulting with Pfizer and ThoughtWorks. David holds an MBA from The University of Chicago Booth School of Business and a BA in Integrated Science and Mathematics from Northwestern University.Things You'll Learn:Intelligent automation is central to transforming ambulatory healthcare, enabling providers to reduce administrative tasks and allocate more time to patient care.Greenway's “agentic-first architecture” treats AI not as a tool but as the core product, enabling end-to-end workflow automation across the encounter-to-cash spectrum.By working closely with customers and using a “working backwards” approach, Greenway designs solutions that directly address real-world practice challenges.Automation in documentation, chart review, and revenue cycle management enhances efficiency and improves care coordination through platforms like AWS HealthLake.David emphasizes “time compression,” focusing on delivering innovation within months rather than years to meet the urgent needs of healthcare providers.Resources:Connect with and follow David Cohen on LinkedIn.Follow Greenway Health on LinkedIn and visit their website. 

Trust is the foundation for successfully integrating AI into healthcare systems. In this episode, Dr. Taha Kass-Hout, Global Chief Science and Technology Officer at GE Healthcare, shares how AI is transforming operational efficiency, clinical workflows, and patient outcomes across health systems. He highlights applications such as ambient AI for documentation, AI-driven hospital operations, and unified data infrastructures that ease clinicians' cognitive load. Through GE Healthcare's CareIntellect platform and collaborations with systems like HCA, Duke Health, and Queen's Health, hospitals have achieved measurable improvements, including a 22% boost in patient transfers and $20 million in savings. Dr. Kass-Hout also emphasizes the importance of trust, interoperability, and clinician co-design to ensure AI adoption is ethical, scalable, and effective. Tune in and learn how AI-powered infrastructure and trust-driven innovation are redefining the future of healthcare delivery! Resources Connect with and follow Taha Kass-Hout on LinkedIn. Follow GE Healthcare on LinkedIn and explore their website! Listen to Taha's previous episode on the podcast here Browse the GE Healthcare Research website.

The Stack Overflow Developer Survey is an annual survey conducted by Stack Overflow that gathers comprehensive insights from developers around the world. It offers a valuable snapshot of the global developer community, covering a wide range of topics such as preferred programming languages, tools, and technologies. Jody Bailey is the Chief Product and Technology Officer The post The 2025 Stack Overflow Developer Survey with Jody Bailey and Erin Yepis appeared first on Software Engineering Daily.

In this episode, Hendrik Deckers sits down with Rajat Dhawan, Group Chief Digital & Technology Officer at Soho House, who is a nominee for the CIONET Awards 2026 in the Data & AI category. Register here to find out who wins this prestigious title

Our second episode from Money20/20 USA 2025 and the first of two recorded in partnership with Sumsub and their What the Fraud? podcast. We hand over hosting duties to Anastasia Shvechkova, Sumsub's, Sales Director for the Americas who chats to leading industry voices including: 1/ Samant Nagpal, Head of Payments & Risk, Gusto 2/ Mira Srinivasan, Chief Risk Officer, Bluevine 3/ Luke Tuttle, Chief Product & Technology Officer, MoneyGram 4/ Billi Jo Wright, Chief Risk & Compliance Officer, Worldpay for Platforms Together they discuss how AI is reshaping fraud, why trust is becoming the new competitive currency, and what risk and compliance leaders must do to stay ahead. From deepfakes and synthetic documents to agentic AI, cross-border payments innovation and the evolving role of risk teams, this episode explores the technologies and strategies defining the future of financial security.

On this episode, I speak to Sean O'Neill. Sean is the Chief Product & Technology Officer at Syncron, and an executive product leader with a storied career spanning companies like Amazon, Tesco, and GfK. We bond over our shared history at GfK, speak about how Amazon has influenced his product thinking, how it's developed since he moved on, and his approach to portfolio management and right-sizing investments across the product portfolio. We cover a lot, including: There's no greater crime than building something the universe doesn't need: Sean's ten key product principles that he lists on LinkedIn - first developed at Tesco - all matter, but building pointless stuff tops his list of product sins. Use the right tool for the job: Amazon shaped Sean's product DNA, but he's clear that context is king - you can't simply transplant Big Tech practices into legacy environments and expect them to work wholesale. Most companies under-invest in their strategy: When progress stalls, it's usually because teams are spread too thin across BAU work and one-off feature requests. The best product firms align time and capacity to strategic bets (or admit that they're a professional services company). Adopt a portfolio mindset: Sean's capital allocation framework helps leaders size and re-balance investments, ensuring resources go where they'll have the biggest impact - and revisiting regularly (but not too regularly) to stay honest. Learn the language of money: Too many product leaders avoid finance. Sean argues that financial literacy isn't optional if you want credibility with the board and real influence on business outcomes. Learn the numbers! Connect with Sean You can connect with Sean on LinkedIn: https://www.linkedin.com/in/seanon/. There you'll find a number of articles, including the one we discuss in this interview: https://www.linkedin.com/pulse/you-dont-need-more-engineers-better-strategic-bets-sean-o-neill-s0vze/ Connect with Sean's "mystery caller" You can connect with special guest interviewer Sterling O'Neill on LinkedIn: https://www.linkedin.com/in/sterlingoneill/.

Is journalism being threatened or enhanced by modern technology? Today, we're talking to Dylan Jacques, Chief Product and Technology Officer at The Telegraph. We discuss how AI is transforming news consumption patterns, why maintaining journalistic standards is critical in the age of LLMs, and how publishers can adapt by shipping features faster while preserving the human element of journalism. All of this right here, right now, on the Modern CTO Podcast!  Thank you to Digital Ocean for sponsoring this episode. For simple cloud and powerful AI that's built to scale, check out Digital Ocean here. To learn more about The Telegraph, check out their website here.

In this bonus episode recorded live at EDUCAUSE in Nashville, Dustin has an energizing conversation with Jeff Dinski and Mike Wulff from Ellucian. They discuss the evolving role of technology in higher education—from designing intuitive student-first systems to closing the gap between academic credentials and real-world workforce needs. They unpack what it really takes to build agile, data-driven institutions, and highlight Ellucian's latest innovations that aim to transform student outcomes.Guest Names: Michael Wulff - Chief Product and Technology Officer at EllucianJeff Dinski - Chief Strategy and Corporate Development Officer at EllucianGuest Socials:Mike WulffJeff DinskiGuest Bios:Mike Wulff - As Chief Product and Technology Officer, Mike Wulff leads Ellucian's engineering and product management teams, driving growth initiatives focused on digital transformation and cloud adoption. Mike has more than 25 years of experience in the software industry, architecting and developing complex industry-focused solutions. Previously Mike served as a Senior Vice President of R&D at Ellucian, leading the teams responsible for the development of Ellucian's ERP and SIS solutions.Jeff Dinski - As Chief Strategy and Corporate Development Officer, Jeff Dinski is responsible for driving Ellucian's growth strategy with a focus on market expansion, strategy and insights, corporate development, competitive intelligence, and analyst relations. He brings deep knowledge and expertise in market analysis and strategy to this newly created role. With more than 20 years of experience as an entrepreneur and operator in the education technology and media sectors, Jeff has delivered extraordinary results for both large conglomerates and startups. - - - -Connect With Our Host:Dustin Ramsdellhttps://www.linkedin.com/in/dustinramsdell/About The Enrollify Podcast Network:The Higher Ed Geek is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On the 58th episode of Enterprise AI Innovators, hosts Evan Reiser (Abnormal AI) and Saam Motamedi (Greylock Partners) talk with Jaime Montemayor, Chief Digital & Technology Officer at General Mills. They're reimagining what a food company can be by leveraging AI to reduce waste, tailor marketing, optimize supply chains, and accelerate product innovation. Jaime shares how strategic clarity, cloud-first infrastructure, and clean data enabled these AI transformations, and why being a hands-on, tech-forward CIO is essential to leading through change.Quick takes from Jaime:On operational AI scale: "As of today, we have thousands of those machine learning models running day in and day out in the company. And with those models, our teams have the benefit of being able to do predictive analytics to run their business on a day-to-day basis.”On generative AI adoption: “Up to 30 percent of our workforce is using this new technology consistently. We have some functions like HR... the use rate goes all the way to 65, 75 percent... doing performance assessments or helping people develop specific development plans.”On ROI and accountability: “In most cases, the value proposition is about driving efficiency, improving time to market, reducing cost, growing the top line. And what I've done is that I partner with my CFO... they keep the score for every investment that we make in our organization.”Recent Book Recommendation: Rewired by Eric Lamarre, Kate Smaje, and Rodney Zemmel--Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.Enterprise AI Innovators is a show where top technology executives share how AI is transforming the enterprise. Each episode covers the real-world applications of AI, from improving products and optimizing operations to redefining the customer experience.Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/Enterprise AI Innovators is produced by Josh Meer.

Mahesh Guruswamy — Chief Product and Technology Officer at Kickstarter and author of How to Deliver Bad News and Get Away with It — sits down with Kwame Christian to reveal the emotional side of leadership no one talks about. Buy the Book: How to Deliver Bad News and Get Away with It: A Manager's Guide by Mahesh Guruswamy⁠ From earning $40,000 in his first tech job to leading global teams, Mahesh learned that success isn't about titles or wealth — it's about courage, gratitude, and making the right call even when it hurts. In this powerful conversation, you'll learn: Why the hardest decisions are often the right ones How to “roll the dice” and take bold career risks The secret to staying grounded in gratitude and perspective Why authenticity—not ambition—is the real mark of leadership If you've ever wondered why success can still feel empty, or why doing the right thing sometimes hurts the most — this episode will give you the clarity you've been looking for. Buy the Book: How to Deliver Bad News and Get Away with It: A Manager's Guide by Mahesh Guruswamy

Mahesh Guruswamy — Chief Product and Technology Officer at Kickstarter and author of How to Deliver Bad News and Get Away with It — sits down with Kwame Christian to reveal the emotional side of leadership no one talks about. Buy the Book: How to Deliver Bad News and Get Away with It: A Manager's Guide by Mahesh Guruswamy⁠ From earning $40,000 in his first tech job to leading global teams, Mahesh learned that success isn't about titles or wealth — it's about courage, gratitude, and making the right call even when it hurts. In this powerful conversation, you'll learn: Why the hardest decisions are often the right ones How to “roll the dice” and take bold career risks The secret to staying grounded in gratitude and perspective Why authenticity—not ambition—is the real mark of leadership If you've ever wondered why success can still feel empty, or why doing the right thing sometimes hurts the most — this episode will give you the clarity you've been looking for. Buy the Book: How to Deliver Bad News and Get Away with It: A Manager's Guide by Mahesh Guruswamy

Everywhere you turn, someone's trying to fake something like an image, a voice, or even an entire identity. With AI tools now in almost anyone's hands, it takes minutes, not days, to create a convincing fake. That's changed the game for both sides. The fraudsters have new weapons, and the rest of us are scrambling to keep up. The real question now isn't just how to stop scams, but how to know who or what to trust online. My guest today, Bala Kumar, spends his days on the front lines of that battle. He's the Chief Product and Technology Officer at Jumio, a company working to make digital identity verification faster, smarter, and safer. Bala has more than twenty years in the industry, including leadership roles at TransUnion, and he's seen firsthand how the race between innovation and exploitation never really ends. It just keeps speeding up. In our conversation, Bala shares how generative AI has supercharged the fraud world, what makes identity such a fragile link in digital trust, and why biometrics may finally offer a way forward. We also dig into the psychology behind online risk, how convenience often wins over caution, and what small habits can help people protect themselves in an age where deception looks more real than ever. Show Notes: [01:04] Bala Kumar has a background in product management and fraud prevention from TransUnion to Jumio. [01:59] He describes how fraudsters constantly evolve, forcing companies to anticipate attacks instead of just reacting. [03:56] The quality of manipulated images has skyrocketed, making real vs. fake nearly indistinguishable. [05:17] Jumio's systems catch most fake IDs, but Bala admits even advanced systems must keep auditing for missed fraud. [07:16] Regular audits and rapid response cycles help Jumio identify attack spikes within 24–48 hours. [09:40] Generative AI has dramatically increased the speed and volume of fraud attempts across industries. [11:33] Jumio uses cross-transaction risk analysis to detect emerging fraud patterns and shut down attacks quickly. [13:00] Fraudsters move from one platform to another, always searching for weaker defenses and faster wins. [15:10] Bala explains how fraud prevention has expanded beyond banking into gaming, dating, and gig platforms. [16:38] Consumers crave low friction, which ironically makes them more vulnerable to scams. [17:20] Instant gratification culture pressures companies to reduce security steps, fueling greater risk. [19:52] New AI-driven fraud tactics include injected camera feeds and highly realistic deep fakes. [20:12] Old tricks like “send me a selfie with proof” no longer work—deepfakes can now mimic anything. [22:22] Bala sees biometrics as the next major safeguard for digital identity and real-time verification. [23:12] Facial recognition has become mainstream, paving the way for secure and low-friction identity checks. [26:19] Jumio is already deploying biometric check-ins for events and hotel registrations with great success. [27:30] Account recovery and payout systems now use liveness and device checks to confirm identity safely. [30:09] Bala critiques outdated knowledge-based questions like “What's your favorite food?” as unreliable security. [31:12] Consumers lack visibility into which apps use strong verification or multi-factor authentication. [33:56] He calls for an independent rating system to rank apps based on security and identity protection. [37:53] Bala urges users to question why companies ask for personal data like SSNs or ZIP codes. [39:29] Even a ZIP code and last name can expose personal records, highlighting the need for awareness. Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review.  Links and Resources: Podcast Web Page Facebook Page whatismyipaddress.com Easy Prey on Instagram Easy Prey on Twitter Easy Prey on LinkedIn Easy Prey on YouTube Easy Prey on Pinterest Jumio Bala Kumar - LinkedIn

Extreme weather events are reshaping the investment landscape. How can investors protect portfolios—and communities—from the rising physical risks of climate change? In this episode, Kate Webber, Chief Solutions and Technology Officer at the PRI, speaks with Dr Calvin Lee Kwan of Link Asset Management and Simon Whistler, PRI's Head of Real Assets, to explore how investors can turn climate resilience into both risk management and value creation.Overview Physical climate risk is no longer theoretical—it's here. Floods, fires, and black-rain events are increasing in frequency and intensity, with real financial consequences. Simon Whistler outlines how investors are beginning to quantify and address these risks, yet highlights that fewer than one-third of PRI signatories currently report on physical climate risk metrics. Calvin Lee Kwan shares how Link Asset Management has moved from reactive recovery to proactive resilience—reducing insurance premiums by 11.7% and strengthening investor confidence in the process.Detailed CoveragePhysical climate risk today: More frequent and severe events—from typhoons in Hong Kong to floods in Europe—are causing major financial and operational losses.Investor action gap: Only 29% of investors report on physical climate risk, compared with 50% in the real-assets space, showing the need for broader engagement.Value protection and creation: Link's sustainability strategy is built on two pillars—protecting existing value through resilience and creating new value through efficiency and stakeholder alignment.From risk to return: Engaging insurers with clear, data-driven resilience metrics translated into measurable financial results, proving sustainability can deliver bottom-line benefits.Community resilience: Floodwaters don't stop at property boundaries. Link's team now collaborates with neighbors, local authorities, and infrastructure managers to build district-level resilience—an approach that benefits whole communities.Industry-wide change: Collaboration between investors, insurers, and policymakers is key to building consistent models, pricing resilience into valuations, and driving systemic adaptation.Communication as a catalyst: For Calvin Lee Kwan, sustainability comes down to translating resilience into stakeholder-specific value—from stable returns for investors to safety and reliability for tenants.Chapters00:43 – Welcome and introductions02:08 – Why investors must act on physical climate risk05:07 – How far investors have come—and how far to go07:23 – The cost versus opportunity debate08:43 – Link Asset Management's practical approach11:48 – A watershed moment: floods and recovery13:34 – Turning resilience into measurable value15:23 – Black-rain events and extreme weather16:59 – Challenges for other investors20:23 – Partnering with insurers to price resilience25:00 – From property-level to community-level resilience27:28 – How resilience links to property valuation30:50 – Final reflections: communication, focus, and leadership32:44 – What is the responsibility of investingFor more details, visit: https://www.unpri.org/climate-change-for-private-markets/assessing-physical-climate-risk-in-private-markets-a-technical-guide/13135.articleKeywords responsible investment, physical climate risk, resilience investing, PRI podcast, Link Asset Management, insurance and sustainability, real assets, climate adaptation, community...

Host Matt Fisher talks to Michael Coen, Chief Product & Technology Officer and Michelle Skinner, Chief Clinical Executive, TeleTracking about challenges in healthcare operations and patient flow; viewing flow as a form of logistics that requires coordination across a system and facilities; enabling efficient and effective flow with trusted data; impact of AI going forward. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

⬥GUEST⬥Pieter VanIperen, CISO and CIO of AlphaSense | On Linkedin: https://www.linkedin.com/in/pietervaniperen/⬥HOST⬥Host: Sean Martin, Co-Founder at ITSPmagazine and Host of Redefining CyberSecurity Podcast | On LinkedIn: https://www.linkedin.com/in/imsmartin/ | Website: https://www.seanmartin.com⬥EPISODE NOTES⬥Real-World Principles for Real-World Security: A Conversation with Pieter VanIperenPieter VanIperen, the Chief Information Security and Technology Officer at AlphaSense, joins Sean Martin for a no-nonsense conversation that strips away the noise around cybersecurity leadership. With experience spanning media, fintech, healthcare, and SaaS—including roles at Salesforce, Disney, Fox, and Clear—Pieter brings a rare clarity to what actually works in building and running a security program that serves the business.He shares why being “comfortable being uncomfortable” is an essential trait for today's security leaders—not just reacting to incidents, but thriving in ambiguity. That distinction matters, especially when every new technology trend, vendor pitch, or policy update introduces more complexity than clarity. Pieter encourages CISOs to lead by knowing when to go deep and when to zoom out, especially in areas like compliance, AI, and IT operations where leadership must translate risks into outcomes the business cares about.One of the strongest points he makes is around threat intelligence: it must be contextual. “Generic threat intel is an oxymoron,” he argues, pointing out how the volume of tools and alerts often distracts from actual risks. Instead, Pieter advocates for simplifying based on principles like ownership, real impact, and operational context. If a tool hasn't been turned on for two months and no one noticed, he says, “do you even need it?”The episode also offers frank insight into vendor relationships. Pieter calls out the harm in trying to “tell a CISO what problems they have” rather than listening. He explains why true partnerships are based on trust, humility, and a long-term commitment—not transactional sales quotas. “If you disappear when I need you most, you're not part of the solution,” he says.For CISOs and vendors alike, this episode is packed with perspective you can't Google. Tune in to challenge your assumptions—and maybe your entire security stack.⬥SPONSORS⬥ThreatLocker: https://itspm.ag/threatlocker-r974⬥RESOURCES⬥⬥ADDITIONAL INFORMATION⬥✨ More Redefining CyberSecurity Podcast: 

⬥GUEST⬥Pieter VanIperen, CISO and CIO of AlphaSense | On Linkedin: https://www.linkedin.com/in/pietervaniperen/⬥HOST⬥Host: Sean Martin, Co-Founder at ITSPmagazine and Host of Redefining CyberSecurity Podcast | On LinkedIn: https://www.linkedin.com/in/imsmartin/ | Website: https://www.seanmartin.com⬥EPISODE NOTES⬥Real-World Principles for Real-World Security: A Conversation with Pieter VanIperenPieter VanIperen, the Chief Information Security and Technology Officer at AlphaSense, joins Sean Martin for a no-nonsense conversation that strips away the noise around cybersecurity leadership. With experience spanning media, fintech, healthcare, and SaaS—including roles at Salesforce, Disney, Fox, and Clear—Pieter brings a rare clarity to what actually works in building and running a security program that serves the business.He shares why being “comfortable being uncomfortable” is an essential trait for today's security leaders—not just reacting to incidents, but thriving in ambiguity. That distinction matters, especially when every new technology trend, vendor pitch, or policy update introduces more complexity than clarity. Pieter encourages CISOs to lead by knowing when to go deep and when to zoom out, especially in areas like compliance, AI, and IT operations where leadership must translate risks into outcomes the business cares about.One of the strongest points he makes is around threat intelligence: it must be contextual. “Generic threat intel is an oxymoron,” he argues, pointing out how the volume of tools and alerts often distracts from actual risks. Instead, Pieter advocates for simplifying based on principles like ownership, real impact, and operational context. If a tool hasn't been turned on for two months and no one noticed, he says, “do you even need it?”The episode also offers frank insight into vendor relationships. Pieter calls out the harm in trying to “tell a CISO what problems they have” rather than listening. He explains why true partnerships are based on trust, humility, and a long-term commitment—not transactional sales quotas. “If you disappear when I need you most, you're not part of the solution,” he says.For CISOs and vendors alike, this episode is packed with perspective you can't Google. Tune in to challenge your assumptions—and maybe your entire security stack.⬥SPONSORS⬥ThreatLocker: https://itspm.ag/threatlocker-r974⬥RESOURCES⬥⬥ADDITIONAL INFORMATION⬥✨ More Redefining CyberSecurity Podcast: 

In this special episode of Generation AI, listeners get an exclusive peek into Vanderbilt University's ambitious and unconventional approach to integrating AI across campus through a recent episode of the AI for U podcast. AI for U host Brian Piper speaks with Allen Karns, Chief AI and Technology Officer at Vanderbilt's Center for Generative AI, who breaks down how Vanderbilt built Amplify—their open-source AI platform—for both administrative and academic use cases. This episode is a masterclass in institutional transformation, innovation culture, and practical AI implementation in higher education.Check out AI for U on the Enrollify Network - - - -Connect With Our Co-Hosts:Ardis Kadiuhttps://www.linkedin.com/in/ardis/https://twitter.com/ardisDr. JC Bonillahttps://www.linkedin.com/in/jcbonilla/https://twitter.com/jbonillxAbout The Enrollify Podcast Network:Generation AI is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most conversations about AI are still caught up in the spectacle. We see demos, marvel at copilots, and argue about the latest big model. But what happens when you strip away the hype and focus on AI that simply works? That is exactly the perspective Olga Lagunova brings to this episode. As Chief Product and Technology Officer at GoTo, she has one goal in mind: make AI useful, practical, and almost invisible. Olga believes the real test of AI is whether it integrates seamlessly into workflows. In her view, the most powerful AI is the kind that feels almost boring because it is just part of how work gets done. During our conversation she explains how GoTo is embedding AI into its platform so that small and midsize businesses can benefit without needing data scientists on staff or large budgets to experiment. We explore the difference between AI for SMBs and AI for enterprises, and why simplicity and trust matter more than shiny features. Our discussion also goes deeper into agentic AI, where tools are no longer just assistants but are taking on tasks in the background. Olga highlights how GoTo balances this shift with guardrails, governance, and human-in-the-loop oversight to ensure that efficiency never comes at the cost of security. We also unpack the classic build versus buy dilemma, why shadow AI is becoming a real risk for companies, and how leaders can measure ROI in a way that proves value both immediately and over time. If you are tired of the hype and want to understand how AI is quietly reshaping the backbone of business operations, this episode with Olga Lagunova will give you a grounded and forward-looking perspective.

We were in Times Square for our second annual “On-the-Road” at Specialty Summit Pharmacy Friends episode. And this year we had a big presence in the big apple. Today, you get to hear from some of our brightest thought leaders who were there to share their insights. From the latest medical pharmacy trends to the importance of having a partner in developing a biosimilar strategy and finally what's in the equation for creating innovative solutions to help people get their medicine plus so much more.Tune-in and subscribe to our podcast to learn about the latest health care and pharmacy trends. Guests include:(00:39) Jordan Almazan, Senior Director, Clinical Strategy & Specialty Solutions(11:40) Steve Cutts, SVP, Specialty and Clinical Solutions(31:47) George Van Antwerp, SVP, Product Innovation(43:07) Dinesh Kandanchatha, SVP, Chief Information and Technology Officer(01:00:25) Roxanne Schwans, SVP, Supply Chain(01:08:12) Brian MacDonald, Senior Director, Clinical Strategy & Programs(01:21:41) David Root, VP, Government Affairs ANDCaitlin Berry, Senior Principal, Government Affairs Policy Advisor

Send us a textJoin hosts Alex Sarlin and guest co-hosts  Matt Tower of Whiteboard Advisors,  & Kate Eberle Walker, CEO of Presence as they break down the latest headlines in education technology and from Big Tech's AI push to the evolving future of school models. ✨ Episode Highlights:[00:00:00] Kate Eberle Walker on parents' concerns about AI chatbots and student mental health [00:03:20] Apple integrates OpenAI and Gemini into Siri, reshaping the AI race [00:04:15] Global AI shake-up: Microsoft shifts to Anthropic, Baidu gains ground, Google antitrust update [00:14:45] Edtech funding slowdown and investor focus on regulated markets like special education [00:18:07] OpenAI launches certifications for frontline workers; Google gamifies AI literacy with Stanford [00:27:43] First NAEP results post-pandemic show continued learning loss and lack of political focus on academics [00:39:01] Accountability challenges in education: attendance, wellness, and equity in public vs. private models[00:43:46] Debate on Alpha Schools' “two hours of AI per day” model and its implications for learningPlus, special guest: [00:50:17] Chris Walsh, Chief Product and Technology Officer of PBLWorks on scaling project-based learning

Nokia announced the formation of two new organizations, the Technology and AI Organization and the Corporate Development Organization, effective October 1, 2025. Pallavi Mahajan will lead the Technology and AI Organization as Chief Technology and AI Officer, while Konstanty Owczarek will head the Corporate Development Organization as Chief Corporate Development Officer. Nishant Batra will step down as Chief Strategy and Technology Officer on September 30, 2025. The changes aim to strengthen Nokia's technology innovation, AI capabilities, and business development strategy.Learn more on this news by visiting us at: https://greyjournal.net/news/ Hosted on Acast. See acast.com/privacy for more information.

In this episode of The Product Experience, Patrick Ndjientcheu, Chief Product and Technology Officer at Irembo, shares how his team transitioned from delivering projects for government to building a portfolio of scalable products. Patrick talks about shifting mindsets from execution to strategy, spinning out payments and identity into independent products, and the challenges of balancing internal bias with customer needs. He also reveals how Irembo is evolving into a super app, why sales enablement is crucial in a B2B context, and the lessons he has learned guiding teams through the move from project to product to product portfolio.Six things we learned from PatrickProject to product mindset: Repeat customer demand signals value, turn ad-hoc projects into structured products with identity, principles, and strategy.Team restructuring without turnover: Shifting from project delivery to product development requires reorganising teams around capabilities.Spinouts emerge from features: Payments and identity started as embedded features, but with scale and external demand, became standalone products.Bias is real: Teams naturally over-index on the dominant revenue product. Separation, customer interviews, and rebranding are critical to balance focus.Sales enablement matters: Without educating sales and customers on new platform capabilities, adoption stalls and value is under-communicated.Leadership lesson: Product leaders must bring the whole organisation on the journey—marketing, sales, finance, and operations—not just product teams.Featured Links: Follow Patrick on LinkedIn | Irembo | Inspire Africa Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Xero's Chief Product & Tech Officer Diya Jolly shares product highlights from Xerocon, how AI is shaping features, and what drives her mission to empower small businesses globally. Summary Today I'm speaking with Diya Jolly, Chief Product & Technology Officer at Xero In this episode, recorded live at Xerocon Brisbane inside a blue Kombi van we talk about . . . Reflections on leadership, childhood inspirations & her father's influence Diya's approach to customer-driven product development Highlights from recent Xero product announcements: New homepage & navigation redesign Enhanced Partner Hub Intelligent bank reconciliation with human + AI synergy Actionable insights for accountants & bookkeepers  The impact of user feedback and communication on product strategy Contact details: Diya Jolly: https://www.linkedin.com/in/diyajolly/ Xero: https://www.xero.com/au/ Accounting Apps newsletter: http://accountingapps.io/  Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind  LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/  YouTube Channel: https://www.youtube.com/ANISEConsulting  X: https://twitter.com/HeatherSmithAU

New employees often have high expectations for office technology, but many companies struggle to meet those expectations. It's crucial to maintain those expectations in the workplace, not lower them just because it's "business tech". In this not-to-miss episode, Stephan Fulop, Chief Product & Technology Officer at DSG, highlights the challenges of information technology in creating a smart office environment, and ensuring that the office runs smoothly and efficiently using high quality business technology.

CyberArk's technology leader discusses their strategy for securing against AI threats, protecting agentic AI systems, and their vision for the future in an increasingly AI-driven cybersecurity landscape.Topics Include:CyberArk celebrates recent exciting news while discussing their incredible cybersecurity journeyFounded in 1999, CyberArk pioneered privilege access management and expanded into comprehensive identity securityCompany executed textbook SaaS transformation from perpetual licensing to subscription-based cloud modelLeadership set clear customer expectations, framing SaaS shift as faster innovation deliveryAddressed customer concerns about cost predictability, security compliance, and data residency requirementsTechnical team implemented lift-and-shift architecture with AWS RDS and multi-tenant improvementsCorporate initiative tracked weekly metrics and milestones throughout full development lifecycle processCustomer Success evolved from transactional support to strategic partnership embedded in security journeysAWS partnership fundamental to cloud journey with 25+ integrations and Marketplace collaborationAI strategy focuses on three pillars: using AI, securing against AI threatsFuture 12-24 months: continue securing all identities while expanding AI capabilities and solutionsAWS partnership expanding in 2025 leveraging machine identity leadership and GenAI advancesParticipants:Peretz Regev – Chief Product & Technology Officer, CyberArkBoaz Ziniman – Principal Developer Advocate - EMEA, Amazon Web ServicesFurther Links:· CyberArk: Website – LinkedIn – AWS MarketplaceSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Joe describes his unique business model, which operates in convenience stores rather than standalone locations. With a focus on consistency, quality, and brand experience, Krispy Krunchy Chicken has grown to over 3,400 locations. Joe also highlights the importance of strong supply chain management, brand awareness, and good culture. Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance.On today's episode, we talk with Joe Gordon, Chief Supply Chain and Technology Officer at Krispy Krunchy Chicken. Krispy Krunchy Chicken operates nearly 3,400 quick-serve locations and provides foodservice solutions for convenience stores, truck stops, universities, casinos and more across the U.S.TIMESTAMPS:00:21 - About Krispy Krunchy Chicken01:05 - Joe's journey12:32 - Commitment of the licensee14:47 - C-store consistency19:14 - Scaling for growth24:14 - Spreading brand awareness31:14 - Industry trends37:00 - Future thinking44:00 - Where to find Joe44:24 - Sid's takeawaysSPONSOR:ServiceChannel brings you peace of mind through peak facilities performance.Rest easy knowing your locations are:Offering the best possible guest experienceLiving up to brand standardsOperating with minimal downtimeServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.LINKS:Connect with Joe on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website

What You'll LearnWhy sustainability wasn't the initial growth lever and how ThredUp found product-market fit by prioritizing value and convenience.The pivotal shift from a peer-to-peer marketplace to an asset-backed resale model through bag-drop logistics.How ThredUp scaled partially automated distribution centers to process over 100,000 unique items daily.The key metrics that balance throughput, speed, and quality in large-scale resale operations.How generative AI and visual search transformed discovery, personalization, and customer confidence.The cultural practices — hackathons, AI bootcamps, and atomic building blocks — that sustain innovation and rapid adoption internally.How Resale-as-a-Service enables major brands like Madewell to run white-labeled resale programs powered by ThredUp's technology and operations.Highlights00:00 – Introduction: Dan's 15-year journey at ThredUp02:00 – Why sustainability alone didn't drive growth04:00 – The bag-drop pivot: asset-backed vs. P2P resale07:30 – Marketplace dynamics: limited buyer-seller overlap09:00 – Jobs-to-be-done thinking & unlearning old models12:00 – Scaling ops: from scrappy warehouses to the world's largest clothing carousel17:00 – Throughput vs. quality: metrics that matter21:00 – AI-powered search & discovery: cottagecore to mermaidcore26:30 – Internal AI adoption: hackathons & “atomic building blocks”33:30 – Building a culture of innovation and infinite learning36:30 – Resale-as-a-Service for brands like Madewell39:30 – Future of shopping: agentic AI and frictionless commerce42:00 – Shoptalk Fall preview + closing thoughtsQuotes[00:02:30]: “Even if someone cares about the planet... we did not find product-market fit. We had to work a lot early on to better understand the needs of both buyers and sellers.” - Dan DeMeyere[00:12:15]: “It was a little bit like jumping out of an airplane and just having trust in ourselves that we're gonna build or find a parachute before we hit the ground.” - Dan DeMeyere[00:20:30]: “Trust is so important, especially in the used space. We have to become clever in helping customers feel confident with the potential fit and flattery of every item.” - Dan DeMeyere[00:39:30]: “If your core experience can be improved through AI, why do you need to put ‘AI' on the website? It's about the value you bring, the job they're hiring you for.” - Dan DeMeyereAbout the GuestDan DeMeyere is the Chief Product and Technology Officer at ThredUp, a leading online resale platform pioneering sustainable fashion through technology and operational innovation. With 15 years at ThredUp starting from its inception, Dan has overseen the company's evolution from a peer-to-peer marketplace into a high-velocity, AI-enabled resale giant processing over 100,000 items daily. He is passionate about customer-centric product development and leveraging AI to transform retail experiences at scale.Links Mentioned- ThredUp: https://www.linkedin.com/company/thredup/- Dan DeMeyere on LinkedIn: https://www.linkedin.com/in/dandemeyere/

Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Lululemon appoints AI veteran Ranju Das as its first Chief AI and Technology Officer, signaling a major strategic shift. Chris and Anne debate whether putting "AI" in his title shows innovation or reveals that Lululemon is lost from a leadership perspective. For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #lululemon #fabletics #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail #leadership

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris and Anne discussed: - Walmart launching next-day delivery for third-party marketplace orders in major cities like LA, NYC, Chicago, Houston and Atlanta, as the retailer aims to have 95% of the country deliverable in under 3 hours - Amazon's plan to extend new employment offers to Whole Foods' U.S. corporate employees starting November 10th, absorbing their merchandising and marketing teams after 8 years since the acquisition - Macy's Media Network partnering with Amazon Retail Ad Service, becoming the first major retailer to let advertisers buy sponsored product ads through Amazon's platform - Lululemon naming AI veteran Ranju Das as its first Chief AI and Technology Officer, bringing decades of experience from Amazon, OptumLabs, and Swan AI Studios - Waitrose unveiling AI-powered smart trolleys in a UK pilot, featuring clip-on devices from Israeli firm Shopic that track products and enable cart-side checkout - And Julian Mills from Quorso stopped by for 5 insightful minutes on lessons learned from Quorso's recently held Intelligent Store Management Forum There's all that, plus lightning round discussions on grocery shopping hacks, the best French names, back-to-school parenting tips, and whether Vogue's new editor can keep an assistant longer than Murphy Brown. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #WalmartMarketplace #AmazonWholeFoods #MacysRetailMedia #LululemonAI #SmartCarts #RetailTech #OmniTalk #RetailPodcast #RetailInnovation

In this episode, we welcome back Michael to explore Vertical's progress with its VX4 eVTOL aircraft and ambitious roadmap toward certification and commercial operations by 2028. Michael shares a behind-the-scenes look at how the VX4 prototype has been exceeding expectations in recent flight tests, showcasing exceptional stability, efficiency, and ultra-low noise performance. He dives into the technical and strategic decisions shaping the final aircraft design, from battery safety innovations to partnering with the UK CAA and EASA for high-standard certification. Listeners will gain insights into the meticulous engineering, operational learnings, and regulatory engagement that are de-risking Vertical's journey to market. Michael also reflects on Vertical's newly signed partnership with Bristow, a move that will enable scalable commercial operations through wet lease models—especially for airport shuttle services.

Art Hu, Global CIO at Lenovo, shares proven strategies for implementing AI at scale in one of the world's largest technology companies. Learn how to navigate uncertainty, build organizational agility, and drive real business value from AI investments.In this episode, you'll learn:Why "no regret" AI investments beat waiting for perfect solutions • How to transform fear of job loss into workforce empowerment • The framework Lenovo uses to evaluate AI opportunities across every business function • Why pull-based learning environments outperform top-down AI mandates • How software engineers are expanding beyond code to become business architectsKey insights covered:✓ Agility as competitive advantage: Accept that AI technologies chosen today won't remain cutting-edge in six months. Build organizational agility instead of seeking guaranteed outcomes.✓ Reframe the AI conversation: AI automates specific tasks within jobs, not entire positions. Leaders must help teams decompose roles and reconstruct them around uniquely human contributions.✓ Create environments, not mandates: Lenovo built hundreds of approved AI agents across legal, marketing, finance, and HR. When employees experiment with relevant tools, they naturally request advanced training.✓ Leadership requires hands-on experience: Senior executives must personally engage with AI tools to lead effectively. You cannot manage what you don't understand.Art Hu oversees technology strategy for a company selling four devices per second globally. His dual perspective as both Global CIO and Chief Delivery & Technology Officer provides unique insights into bridging the gap between AI potential and practical business outcomes.Perfect for: CIOs, CTOs, business executives, and technology leaders navigating AI transformation in their organizations.

July 28, 2025: Jacob Hansen, Chief Product and Technology Officer at AvaSure, examines how healthcare is shifting from siloed departments to cross-functional journey teams. How are these collaborative approaches finally breaking through traditional barriers that have slowed healthcare innovation? The conversation explores the emerging world of agentic AI while grappling with where automation enhances care versus where the human touch remains irreplaceable. As ambient clinical documentation technology gains traction and physician acceptance, Jacob shares insights from AvaSure's virtual care maturity model and reflects on what patients actually want from healthcare technology. Can incremental implementation build the trust needed for widespread adoption, and will AI finally serve as the equalizer that brings healthcare innovation up to speed with other industries? Key Points: 03:17 Virtual Care Maturity Model 08:13 AI Agents in Healthcare 16:31 AI for Clinical Documentation 24:04 Closing Thoughts and Future Tech News Articles:  How journey teams transformed IT at Ochsner Health AI Agents Are Coming To Healthcare Abridge Secures $300M Series E Led by a16z to Pioneer a New Paradigm of Care Intelligence X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer

When we talk about the future of enterprise software, AI is front and center. But behind the buzzwords, real transformation is happening in how businesses plan, execute, and deliver professional services. In this episode, I sat down with Raju Malhotra, Chief Product and Technology Officer at Certinia, to explore how AI is shifting from theory to practice in high-scale environments. Certinia, a native ISV on Salesforce, is helping global tech and service firms like Cisco, Siemens, and PwC automate their services operations. With over two million users and six million active projects, the platform isn't just adding AI for the sake of it. It's embedding it directly into workflows to solve tangible business challenges. Raju shares a clear framework for understanding how different types of AI are being implemented. Predictive AI is already deeply integrated into enterprise processes. Generative AI is gaining traction for simplifying content and communication. Agentic AI, the most recent frontier, enables digital agents to complete complex tasks independently within enterprise guardrails. What stood out in our conversation was the emphasis on outcomes over features. Raju makes a compelling case for starting every technology decision by understanding the customer's goals. Certinia's approach avoids chasing trends for the sake of headlines. Instead, the focus is on delivering results like improved margins, higher resource utilization, and smarter project delivery. We also discussed Certinia's early adoption of Salesforce's Agent Force and how their team works closely with Salesforce engineering to align on AI strategy. Rebranding their ERP Cloud to Financial Management Cloud was another move that reflects their sharper focus on services-centric financials, rather than trying to be everything to everyone. There's a clear message in this conversation. Innovation in AI must be matched with investment in performance, latency, scale, and user experience. For any tech leader navigating the AI landscape, Raju's insights provide a grounded, real-world guide. How are you aligning your AI investments with measurable business outcomes?

996: How are digital leaders driving real business impact with GenAI and agents? In this Technovation episode, we feature a panel from our most recent Metis Strategy Summit where Metis Strategy's Steven Norton speaks with three top executives who are driving innovation through generative AI and agents: Motti Finkelstein, CIO of Intel; Shri Santhanam, EVP & Chief AI Officer at Experian; and Jaime Montemayor, Chief Digital and Technology Officer at General Mills. Together, they explore what it takes to move from pilots to production at scale, how to build trust in AI agents, and the organizational shifts required to maximize GenAI's potential. With insights spanning financial services, semiconductors, and consumer packaged goods, this conversation dives into strategic frameworks, technical foundations, and real-world use cases. Key topics include: Experian's EVA: A financial agent handling personal credit data at scale Intel's 2,500+ AI use cases tracked through finance-validated buckets MillsChat at General Mills: Securing and scaling enterprise AI tools AI training compressing certification time from 12 months to weeks Future of AI agents as full digital coworkers across B2B and B2C

Introducing another member of BJU's senior leadership team, Brian Burch ('92 grad)!After 24 years of serving in key leadership roles at KEMET,a corporate powerhouse in global business, Brian Burch recently joined the senior leadership team of BJU. What is his role and what experience did he gain at KEMETthat he's applying at BJU? Take a few minutes to listen to a conversation between John Matthews — VP for Advancement and Alumni Relations — and Brian Burch as they discuss his role, his experience and his commitment to the mission of BJU.

992: “Healthcare, first of all, unlike other industries, has to be held to a higher standard in terms of responsibility.” In this episode of Technovation, host Peter High speaks with Sandeep Dadlani, Executive Vice President and Chief Digital & Technology Officer of UnitedHealth Group, the Fortune 3 healthcare leader. Sandeep explains how his team's technology and digital strategies are tightly aligned to UnitedHealth Group's mission: helping people live healthier lives and making the health system work better for everyone. He shares how AI, cloud, and data-driven innovations improve care delivery, enhance provider and patient experiences, and reduce administrative burden while driving transformation at scale.

Tarun Aleti (https://www.linkedin.com/in/tarun-aleti/) is the Co-Founder & Chief Product & Technology Officer at PartRunner, a last-mile logistics platform helping construction, HVAC, electrical, and industrial companies move big and bulky materials with ease. With operations across 12 Mexican states and headquarters in Austin, PartRunner is scaling fast through technology, strategic fleet partnerships, and a first-mover advantage.In this episode, Chris and Tarun discuss:Why the “Uber for logistics” model is working in MexicoHow to scale a last-mile delivery platform without owning any trucksWhat makes the big & bulky market so complex - and profitableThe operational lessons from serving 50+ routes per dayLinkedIn: https://www.linkedin.com/in/tarun-aleti/Website: https://logistics.partrunner.com/Maximize your marketing, close more clients, and amplify your AUM by following us on:Instagram: https://instagram.com/ultrahighnetworthclientsTikTok: https://tiktok.com/ultrahighnetworthclientsYouTube: https://www.youtube.com/@uhnwcFacebook: https://www.facebook.com/UHNWCPodcastTwitter: https://twitter.com/uhnwcpodcastiTunes: https://podcasts.apple.com/au/podcast/ultra-high-net-worth-clients-with-chris-brodhead/id1569041400Spotify: https://open.spotify.com/show/4Guqegm2CVqkcEfMSLPEDrWebsite: https://uhnwc.comWork with us: https://famousfounder.com/faDISCLAIMER: This content is provided by Chris Brodhead for the general public and general information purposes only. This content is not considered to be an offer to buy or sell any securities or investments. Investing involves the risk of loss and an investor should be prepared to bear potential losses. Investment should only be made after thorough review with your investment advisor considering all factors including personal goals, needs and risk tolerance.

Ocean Networks Canada (ONC) began as a bold idea—to create a real-time, always-on listening system for the ocean. In this episode, Surfacing Secrets: Mavericks and Visionaries, we go behind the scenes with the people who made that idea real. From laying cables deep in the Pacific to building trust with research institutions and government partners, this is the untold story of how a world-leading ocean observatory came to life. Our guests—Kate Moran (President and CEO of Ocean Networks Canada), John Delaney (Professor Emeritus, School of Oceanography, University of Washington), and Benoit Pirenne (Corporate Innovation and Technology Officer at ONC)—share what it took to turn an ambitious vision into the ocean science infrastructure Canada relies on today. From early technical hurdles to moments of breakthrough, they reflect on the innovations, partnerships, and persistence that helped ONC become a global leader in ocean monitoring. If you care about ocean conservation, marine technology, or how visionary ideas turn into impact, this is a story you'll want to hear. The episode marks the beginning of a monthly series where I collaborate with Ocean Networks Canada and Balad'Eau podcast, where we explore the great work of ONC. Ocean Netorks Canada: https://www.oceannetworks.ca/   Follow a career in conservation: https://www.conservation-careers.com/online-training/ Use the code SUFB to get 33% off courses and the careers program.   Do you want to join my Ocean Community? Sign Up for Updates on the process: www.speakupforblue.com/oceanapp   Sign up for our Newsletter: http://www.speakupforblue.com/newsletter   Facebook Group: https://bit.ly/3NmYvsI Connect with Speak Up For Blue: Website: https://bit.ly/3fOF3Wf Instagram: https://bit.ly/3rIaJSG TikTok: https://www.tiktok.com/@speakupforblue Twitter: https://bit.ly/3rHZxpc YouTube: www.speakupforblue.com/youtube