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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
What happens when you put revenue and technology under one executive leader? In this episode of Technovation, Peter High speaks with Drew Pinto, Executive Vice President and Chief Revenue and Technology Officer at Marriott International, a $26 billion hospitality leader approaching its 100-year anniversary. Pinto shares how Marriott is transforming technology from a support function into a strategic growth engine — tightly integrated with capital allocation, AI experimentation, and commercial outcomes. Key highlights include: Why Marriott merged revenue and IT under a single executive mandate How disciplined capital allocation is shaping AI investments The shift from “tech for tech's sake” to measurable business impact Why most “technology problems” are actually data problems How a new product operating model is breaking down silos 🎧 Listen to learn how modern CIOs can align IT strategy directly to top-line growth.
Det här är del 2 av samtalet med Thorbjörn Frisk, Chief Product and Technology Officer på Kleer. Vi går rakt in i det som ofta skaver i organisationer: ledarskap och riktning. Hur får man med alla på resan? Och när är det dags att ställa de där frågorna som ingen annan vågar ställa? Thorbjörn pratar om trust, sårbarhet och varför ledarskap i grunden handlar om att undanröja hinder. Vi är också inne på rekrytering efter tusen hires, jakten på driv, AI:s faktiska påverkan på utvecklingsteam och om agenternas framtid kan förändra hela SaaS-logiken. Ett samtal om mod, relationer och nästa kapitel i tech. Tidsstämplar: 0:42 Ledarskap som skaver: att förmedla riktning 02:43 Våga vara direkt 04:39 Bygg trust med lagom transparens 07:01 Sårbarhet som superkraft 10:32 Hur många kan du leda? 12:36 Ledaren som hinderborttagare 14:45 Rekryteringslärdomar och driv 19:31 Ny roll på Clear och AI-resa 22:08 AI i utvecklingsteam 29:10 Agenternas framtid och SaaS 35:44 Lärande via människor och ungdomsidrott Är ditt företag i behov av IT-rekrytering, eller Executive Search eller vill du tipsa om en gäst? Hör av dig till cj@ants.se eller läs mer om hur vi arbetar på ants.se Prenumerera på vårt nyhetsbrev.
In this episode, Kate Webber, Chief Solutions & Technology Officer at the PRI, is joined by Malea Figgins, Vice President at TCW, and David Klausner, ESG Specialist at PGIM Public & Private Fixed Income, to explore how responsible investment is being applied in securitised debt markets.Focusing on residential and commercial mortgage-backed securities (RMBS and CMBS), as well as emerging asset classes such as data centres, the discussion draws on insights from the PRI's Technical guide to Responsible Investment in securitised debt. Together, the guests unpack how environmental, social and governance risks and impacts are assessed in practice, where data gaps remain, and why securitised assets are central to financing the real economy.OverviewSecuritised debt is a core component of global fixed income markets, representing around US$14 trillion in outstanding issuance. By pooling underlying loans, such as home mortgages, commercial property loans or consumer credit, securitisation channels capital into housing, infrastructure and other real-economy assets.Despite its scale and relevance, securitised debt has historically been underrepresented in responsible investment discussions. This episode explains why environmental, social and governance considerations are not peripheral, but fundamental to credit analysis in this asset class, particularly given its exposure to consumers, real assets and climate risk.Detailed coverageWhy securitised debt matters for responsible investorsMalea and David explain how securitisation directly touches everyday assets, from homes and cars to student loans and commercial buildings. They argue that social risks such as predatory lending, affordability and loan servicing quality, alongside environmental risks like climate events and insurance availability, are core credit risks in these markets.Risk versus impactDavid outlines the importance of distinguishing between environmental, social & governance risk (financially material factors affecting credit quality) and impact (how investments affect society and the environment). The risks are integrated into bottom-up credit analysis across all portfolios, while impact overlays are applied where client mandates explicitly require them.Embedding sustainability in RMBS and CMBS analysisMalea discusses how sustainability considerations already align with credit fundamentals in many cases. In commercial real estate, green building certifications, energy efficiency and lower operating costs can support stronger net operating income and tenant stability. In residential markets, affordability metrics and borrower characteristics play a key role.Case study: data centres and climate riskThe episode explores the rapid growth of securitised data centre financing, driven by AI and digital infrastructure demand. David shares an example where climate-related insurance coverage and extreme weather risk directly influenced internal credit ratings, illustrating how environmental risks can be central, not secondary, to investment decisions.Private markets and improving data qualityBoth guests highlight how private asset-backed finance allows earlier engagement with issuers, creating opportunities to improve environmental and social data collection. Lessons from private markets may help drive better disclosure and transparency in public securitised markets over time.Labelled bonds and greenwashing risksMalea cautions that not all labelled securitised bonds are created equal. The discussion stresses the need for rigorous due diligence on use-of-proceeds and frameworks, with internal guardrails to avoid low-quality or misleading labelled issuance.Read more in the full technical guide on securitised debt: https://www.unpri.org/deep-dive?id=responsible-investment-in-securitised-debt-a-technical-guideChapters00:00 – Introduction to responsible investment in securitised debt02:40 – What securitised debt is and why it matters for investors06:10 – Why sustainability risks are core credit risks in securitised markets10:15 – Risk vs impact: a practical distinction for fixed income14:20 – Integrating sustainability into RMBS and CMBS analysis18:45 – Credit fundamentals and sustainability in commercial real estate23:30 – Case study: data centres, climate risk and insurance coverage30:10 – Private markets, early engagement and improving sustainability data36:05 – Labelled securitised bonds and avoiding greenwashing41:45 – Key takeaways for responsible investors in securitised debtDisclaimerThis podcast and material referenced herein is provided for information only. It is not intended to be investment, legal, tax or other advice, nor is it intended to be relied upon in making an investment or other decision. PRI Association is not responsible for any decision made or action taken based on information on this podcast. Listeners retain sole discretion over whether and how to use the information contained herein. PRI Association is not responsible for and does not endorse third parties featured on in this podcast or any third-party comments, content or other resources that may be included or referenced herein. Unless otherwise stated, podcast content does not necessarily represent the views of signatories to the Principles for Responsible Investment. All information is provided “as is” with no guarantee of completeness, accuracy or timeliness, or of the results obtained from the use of this information, and without warranty of any kind, expressed or implied. PRI Association is committed to compliance with all applicable laws. Copyright © PRI Association 2025. All rights reserved. This content may not be reproduced, or used for any other purpose, without the prior written consent of PRI Association.
In this episode, Tilak Mandadi, Executive Vice President of Ventures and Chief Experience and Technology Officer at CVS Health, shares how the company is investing in and building technology to simplify healthcare and drive better consumer engagement. He discusses CVS Health Ventures, interoperability, AI strategy, and the vision behind creating an open, consumer-centric platform that connects payers, providers, pharmacies, and patients.
I Techrekpoddens 300:e avsnitt gästas vi av Thorbjörn Frisk, Chief Product and Technology Officer på Kleer, med över 25 års erfarenhet av att bygga, leda och skala utvecklingsorganisationer i produktbolag. Detta är del 1 av 2 av samtalet med Thorbjörn. Fokus ligger på hur man bygger en fungerande utvecklingsorganisation i praktiken. Från tidiga startupresor och kulturkrockar till konkreta lärdomar om ledarskap, teamstruktur, tekniska vägval och produktstrategi. I nästa del fortsätter vi resonemanget och går ännu djupare i hur produkt, teknik och organisation hänger ihop över tid. Tidsstämplar: 00:00 Introduktion och välkomnande av gästen 00:29 Vad är top of mind just nu 01:22 Tidiga år, utbildning och väg in i tech 04:10 Första jobben och lärdomarna från startup-världen 06:56 Ledarskap och synen på management 09:05 Utmaningar i ledarrollen 14:46 Skalning, teamstorlek och dynamik 21:32 Produktutveckling och produktstrategi 35:07 Hur man mäter framgång och kvalitet 49:07 Avslutande reflektioner och summering Är ditt företag i behov av IT-rekrytering, eller Executive Search eller vill du tipsa om en gäst? Hör av dig till cj@ants.se eller läs mer om hur vi arbetar på ants.se Prenumerera på vårt nyhetsbrev.
In this episode, Tilak Mandadi, Executive Vice President of Ventures and Chief Experience and Technology Officer at CVS Health, shares how the company is investing in and building technology to simplify healthcare and drive better consumer engagement. He discusses CVS Health Ventures, interoperability, AI strategy, and the vision behind creating an open, consumer-centric platform that connects payers, providers, pharmacies, and patients.
Will AI actually fix the problems in front of us, or will it fade out the way blockchain did in healthcare?In this conversation, Tilak Mandadi, EVP Ventures and Chief Experience and Technology Officer at CVS Health, tackles that question head on. He lays out what it will take for AI to have real impact and why the next five years will determine whether healthcare changes for the better or breaks under its own weight. He also shares how CVS Health is using AI today to support pharmacists, reduce administrative burden, and improve access without crossing clinical or ethical lines.How are you approaching AI inside your organization, and what guardrails matter most to you? Share your perspective in the comments.
W najnowszym odcinku podcastu Technologicznie Jarosław Kuźniar rozmawia z Adamem Dubielem, Chief Product & Technology Officer w XTB, o tym, kim jest dzisiaj skuteczny CTO. W świecie, gdzie technologia zmienia się szybciej niż kwartalne cele. A kluczowa okazuje się nie innowacja sama w sobie, ale sposób, w jaki ją wdrażamy. Jak rekrutować ludzi, którzy myślą jak właściciele? Co daje kwartalna perspektywa planowania? Jak rozpoznać, które trendy technologiczne naprawdę warto wdrożyć? To odcinek o dojrzałym przywództwie, które nie boi się powiedzieć „nie”.Z tego programu Technologicznie dowiesz się także:- Jak zorganizować 600-osobowy zespół, który sam rozwiązuje problemy?- Co oznacza „odpowiedzialność” w strukturze IT?- Kiedy warto poczekać, aż kurz po technologii opadnie?- Dlaczego kwartalny rytm pracy daje więcej niż roczne strategie?- AI, chmura, Agile. Które rewolucje zmieniły grę?Masz pytanie do ekspertów? Możesz je zadać tutaj: https://tally.so/r/npJBAV W aplikacji Voice House Club m.in.:✔️ Wszystkie formaty w jednym miejscu.✔️ Możesz przeczytać lub posłuchać.✔️ Transkrypcje odcinków Serii in Brief z dodatkowymi materiałami wideo.Dołącz: https://bit.ly/VoiceHouseClub Znajdziesz nas też:
Stablecoins have quietly become the most successful use case in crypto.In this episode, Nikhil Chandhok, Chief Product & Technology Officer at Circle, explains why USDC is more than a digital dollar — it's a global financial network.We discuss economic inclusion, internet-scale finance, programmable payments, emerging markets, AI-driven payments, and why stablecoins are becoming the backbone of global money movement.
Artificial intelligence is transforming cybersecurity at unprecedented speed. From state government to public transit to global business, leaders are confronting new risks while deploying new tools to defend critical systems. This forum examines how AI is changing cyber threats, what organizations can do to stay ahead, and why cybersecurity has become a leadership issue for every sector in Central Ohio. Featuring: Kirk Herath, Cybersecurity Strategic Advisor to Governor Mike DeWine and Chair, CyberOhio Sophia Mohr, Chief Innovation and Technology Officer, COTA Michael Wyatt, Global Identity Offering Leader, Cyber and Strategic Risk, Deloitte The host is Padma Sastry, Adjunct Faculty at The Ohio State University College of Engineering. This forum was sponsored by COTA and Deloitte. The presenting sponsor of the CMC livestream is The Center for Human Kindness at the Columbus Foundation. CMC's livestream partner is The Columbus Dispatch. This forum was also supported by Downtown Columbus Inc. and The National Veterans Memorial and Museum. If you would like to keep exploring this week's forum topic, our partners at The Columbus Metropolitan Library recommend reading "FAIK: A Practical Guide to Living in a World of Deepfakes, Disinformation, and AI Generated Deceptions," by Perry Carpenter (2025). This forum was recorded before a live audience at The National Veterans Memorial and Museum in Columbus Ohio on February 4, 2026.
In this episode, we're joined by Ben McAllister, the Chief Product and Technology Officer at CrossFit, and one of the most thoughtful product leaders I've had the pleasure of speaking with. Ben's path is anything but linear: with a degree in physics, a short stint in consulting, and time spent as a creative director at a design agency before moving into senior product roles at Under Armour. Now he's shaping one of the world's most iconic fitness ecosystems. In this episode, Ben shares: Why attention is the ultimate currency in product design, and how to design for the “spotlight” versus the periphery. The “Infovore” Advantage: Why the best product leaders borrow ideas from outside the tech world; and How to build a cohesive product strategy for a complex, decentralized network like CrossFit's global community of affiliates and athletes. Links LinkedIn: https://www.linkedin.com/in/mcallister/ X: https://x.com/benmcallister?lang=en CrossFit: https://www.crossfit.com/ Resources The Age of the Infovore: Succeeding in the Information Economy (https://tylercowen.com/dd-product/the-age-of-the-infovore-succeeding-in-the-information-economy/) On the Origin of Stories (https://www.hup.harvard.edu/books/9780674057111) Chapters 00:00: Introduction 00:41: Ben's non-linear career path: From physicist to product leader 03:23: The "infovore" mindset in product management 06:00: Storytelling, juxtaposition, and the science of learning 08:48: Designing product for attention 12:00: Why product leaders shouldn't ignore marketing 15:10: CrossFit's origins as an internet-native brand 19:44: What is the CrossFit Open? 24:37: Conclusion Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.
If artificial intelligence is meant to earn trust anywhere, should banking be the place where it proves itself first? In this episode of Tech Talks Daily, I'm joined by Ravi Nemalikanti, Chief Product and Technology Officer at Abrigo, for a grounded conversation about what responsible AI actually looks like when the consequences are real. Abrigo works with more than 2,500 banks and credit unions across the United States, many of them community institutions where every decision affects local businesses, families, and entire regional economies. That reality makes this discussion feel refreshingly practical rather than theoretical. We talk about why financial services has become one of the toughest proving grounds for AI, and why that is a good thing. Ravi explains why concepts like transparency, explainability, and auditability are not optional add-ons in banking, but table stakes. From fraud detection and lending decisions to compliance and portfolio risk, every model has to stand up to regulatory, ethical, and operational scrutiny. A false positive or an opaque decision is not just a technical issue, it can damage trust, disrupt livelihoods, and undermine confidence in an institution. A big focus of the conversation is how AI assistants are already changing day-to-day banking work, largely behind the scenes. Rather than flashy chatbots, Ravi describes assistants embedded directly into lending, anti-money laundering, and compliance workflows. These systems summarize complex documents, surface anomalies, and create consistent narratives that free human experts to focus on judgment, context, and relationships. What surprised me most was how often customers value consistency and clarity over raw speed or automation. We also explore what other industries can learn from community banks, particularly their modular, measured approach to adoption. With limited budgets and decades-old core systems, these institutions innovate cautiously, prioritizing low-risk, high-return use cases and strong governance from day one. Ravi shares why explainable AI must speak the language of bankers and regulators, not data scientists, and why showing the "why" behind a decision is essential to keeping humans firmly in control. As we look toward 2026 and beyond, the conversation turns to where AI can genuinely support better outcomes in lending and credit risk without sidelining human judgment. Ravi is clear that fully autonomous decisioning still has a long way to go in high-stakes environments, and that the future is far more about partnership than replacement. AI can surface patterns, speed up insight, and flag risks early, but people remain essential for context, empathy, and final accountability. If you're trying to cut through the AI noise and understand how trust, governance, and real-world impact intersect, this episode offers a rare look at how responsible AI is actually being built and deployed today. And once you've listened, I'd love to hear your perspective. Where do you see AI earning trust, and where does it still have something to prove?
Abrigo's Chief Product Technology Officer reveals how they're leveling the playing field for 2,400 community banks using AWS-powered AI to compete with billion-dollar financial institutions.Topics Include:Abrigo serves 2,400 community banks and credit unions across the USThey provide risk management, fraud detection, and digital loan origination solutionsConnect platform delivers data analytics for institutions with legacy systemsCommunity banks need instant digital experiences to compete with fintech upstartsCustomers expect Uber-like speed from application to cash within hoursThree technology waves transformed finance: iPhone, cloud computing, then AIChatGPT changed conversational experiences and knowledge search expectations in bankingAI enables instant policy search for new employee onboarding needsEvery minute saved from grunt work gets redeployed into customer relationshipsSimple borrower experiences work across all demographics from boomers to millennialsAbrigo embraced agentic AI early using AWS Bedrock and Agent CoreNew guardrails and evaluations accelerate deterministic workflow reimagination with agentsParticipants:Ravikumar Nemalikanti – Chief Product and Technology Officer, AbrigoSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
Helin helpt partijen in bijvoorbeeld de energiesector, maritieme sector en maak industrie met het monitoren van de werkzaamheden. Om dat voor elkaar te krijgen, biedt het Nederlandse Helin een AI-dataplatform én lokale rekenkracht. En daar is veel geld mee op te halen. Daarover spreken Joe van Burik en Ben van der Burg met Martijn Handels, Chief Product & Technology Officer bij Helin, en Beau Anne Chilla, partner bij tech-investeerder FORWARD.one, in deze aflevering van De Grote Tech Show. Vragen, opmerkingen of suggesties? Mail ons! Op: degrotetechshow@bnr.nl De Grote Tech ShowTech verandert onze wereld, in De Grote Tech Show (DGTS) hoor je hoe. Joe van Burik en Ben van der Burg spreken met innovatieleiders en analyseren de techwereld, van AI tot cybersecurity en social media tot quantumcomputers. TechpodcastDe Grote Tech Show (DGTS) is dé techpodcast (en radioshow) voor iedereen die technologie en innovatie echt wil begrijpen. Over AI (of: kunstmatige intelligentie), chips, cloud, cyberveiligheid, social media, quantum en entertainment. Hier hoor je hoe technologie de wereld verandert en wat dat betekent voor bedrijven, investeerders en iedereen in de samenleving. Bij DGTS krijg je de analyses, inzichten en interviews die ertoe doen. Met diepgaande gesprekken en scherpe analyses brengen we de belangrijkste technologische ontwikkelingen in kaart. InnovatiesElke week spreken we kopstukken in de techwereld: ceo's, hoogleraren, ondernemers en investeerders die werken aan de innovaties van morgen. Wat betekenen de nieuwste AI-modellen voor werk en creativiteit? Hoe blijven Europese startups concurreren met het nog altijd machtige Silicon Valley en het ondoorzichtige China? Dit zijn geen oppervlakkige interviews, maar diepgaande gesprekken waarin we de hoofdrolspelers spreken die écht impact maken. De technologische revolutie is in volle gang en beïnvloedt elk aspect van ons leven—van de manier waarop we werken en communiceren tot de geopolitieke machtsverhoudingen. Daarom brengen we niet alleen de technologische kant in beeld, maar ook de economische en maatschappelijke implicaties ervan. Naast de grote innovaties kijken we naar de bedrijven die deze ontwikkelingen vormgeven. Wat is de strategie van big tech-bedrijven zoals Google, Apple, Microsoft en Meta? Hoe verandert de concurrentiestrijd tussen Nvidia, AMD en Intel de chipmarkt? Wat betekenen nieuwe wetten en regels in Europa en de VS voor de toekomst van technologie? AnalysesDaarnaast hoor je bij De Grote Tech Show, exclusief als extra podcast elke week, hoe Joe van Burik en Ben van der Burg de week in tech doornemen. Ze analyseren het laatste nieuws, plaatsen de ontwikkelingen in perspectief en geven scherpe inzichten over wat er écht speelt. Van de doorbraken in AI / kunstmatige intelligentie en de opkomst van nieuwe sociale mediaplatformen tot de impact van geopolitieke spanningen op de halfgeleiderindustrie. Regelmatig schuift een gast uit het netwerk aan om extra expertise te bieden en het debat te verdiepen. Door de combinatie van journalistieke scherpte, technische kennis en een kritische blik ontstaat een programma dat verder gaat dan de headlines en technologie in een bredere context plaatst.AIOf het nu gaat om de risico’s en kansen van AI-technologie of de positie van Europa in de wereldwijde technologische concurrentiestrijd, De Grote Tech Show biedt de achtergrond, de nuance en de inzichten die nodig zijn om deze ontwikkelingen echt te begrijpen. Dit maakt het programma onmisbaar voor professionals in de techsector, beleggers die strategische beslissingen willen nemen en iedereen die wil weten welke innovaties onze toekomst vormgeven. Met de combinatie van exclusieve interviews, deskundige duiding en een kritische kijk op innovatie biedt DGTS een unieke mix van diepgang en actualiteit. Over de makersJoe van Burik volgt en analyseert de belangrijkste ontwikkelingen in tech, met scherpte, tempo en humor. Je hoort hem dagelijks op BNR Nieuwsradio met het belangrijkste nieuws in de Tech Update en hij presenteert De Grote Tech Show. In het bijzonder volgt Joe al twee decennia de wereld van videogames, waarover hij met bevlogen collega's en gasten praat in de podcast All in the Game. Eerder werkte hij als auto(sport)journalist voor diverse andere media en schreef het boek Formule 1 voor Dummies. Ben van der Burg is techondernemer en voormalig topschaatser. Ben is bezeten door technologie en wordt enthousiast van gadgets, elektrische auto's, goede businessmodellen en de toekomst. Naast De Grote Tech Show is hij ook wekelijks te horen als presentator van De Technoloog. Ook schuift hij regelmatig aan bij Vandaag Inside, Goedemorgen Nederland en andere talkshows, om te praten over het laatste nieuws rond technologie. Daniël Mol is redacteur en samensteller van De Grote Tech Show. Hij presenteert zelf bij BNR de Cryptocast en maakt ook De Technoloog. Tevens is hij de vaste vervanger van Ben in De Grote Tech Show; Joe wordt bij afwezigheid vervangen door Iwan Verrips, co-host en eindredacteur van de Ochtendspits met Bas van Werven op BNR Nieuwsradio. See omnystudio.com/listener for privacy information.
Listen in to this special episode of Owning the Outcome, as Sarah dives into product strategy and customer value in the AI era with HubSpot's new Chief Product & Technology Officer, Duncan Lennox. Duncan brings decades of experience as a founder, product leader, and builder through multiple technology shifts—from the early days of SaaS to today's AI era—and a relentless focus on solving for the customer. In this episode, you'll hear: Duncan's journey from growing up in a small family business to founding his own companies to leading product and technology for global enterprises How AI is raising the bar for product expectations—and why trust and quality matter more than ever Where HubSpot's partners play—and where the ecosystem opportunity lives in the AI era How HubSpot is thinking about platform extensibility, unified data, and innovation with partners Duncan's leadership philosophy and guiding teams with clarity and consistency through rapid technology shifts It's an energizing look at where HubSpot is headed—and why the best is still ahead. Partners, listen in and don't forget to join us for Ecosystem Kickoff (February 23 and 24)—check your inbox for details.
Dr. Patrick Soon-Shiong has been a pioneer, leading the way in cancer research. As the Founder, Executive Chairman, Global Chief Medical & Technology Officer at ImmunityBio, Dr. Soon-Shiong is changing the paradigm in how to treat cancer. Our body needs a strong, healthy immune response to overcome cancer. Chemotherapy weakens the immune system significantly, essentially wiping out our body's best defense of cancer and tumors, the natural killer cell. The natural killer cells in our body destroy and kill cancer cells, without them, we are fighting a losing battle. Dr. Soon-Shiong's invention Anktiva, is a superagonist fusion complex that selectively activates Natural Killer (NK) cells and memory T cells enabling immune amplification rather than immune suppression. This treatment has shown long term success with over a million pages of data. This data is sitting in the hands of the FDA, but unfortunately our FDA has not reviewed it. Saudi Arabia on the other hand, has chosen longevity science and healthspan as a measure of GDP and has approved Anktiva for use in the country. This 30 minute outpatient procedure is now available in Saudi Arabia for patients dealing with cancer. Will the success of this treatment in Saudi Arabia convince the FDA to approve this treatment in America or will Americans be forced into medical tourism to treat cancer successfully and save lives? Featuring: Dr. Patrick Soon-Shiong Executive Chairman, Global Chief Medical & Technology Officer | ImmunityBio https://immunitybio.com/ My latest book Trump 2.0: The Revolution That Will Permanently Transform America is available for preorder, just click the link: https://a.co/d/67kKgje Today's show is sponsored by: Patriot Mobile Take a stand for faith, family, and freedom—switch to Patriot Mobile. Patriot Mobile provides PREMIUM service on all three major U.S. networks. Patriot Mobile is the same or even better coverage, backed by 100% U.S.-based customer support. Get unlimited data plans, mobile hotspots, international roaming, and more with Patriot Mobile. Take a stand as a PATRIOT by going to https://PatriotMobile.com/SPICER or call 972-PATRIOT for a FREE month! Joi + Blokes Are you dragging through your days with no energy, zero motivation and stubborn belly fat? That dad bod, brain fog, and lack of drive aren't character flaws—they're symptoms, usually tied to hormones. Joi + Blokes connects you with licensed clinicians that can tell you what's going on in your body and create a plan to fix it. TRT, peptide therapy, NAD+, enclomiphene—these are treatments that get to the root cause and help you feel stronger, sharper, and present. So, stop guessing and start getting answers. Head to http://joiandblokes.com/sean right now and use code sean for 50% OFF your labs and 20% OFF all supplements! ------------------------------------------------------------- 1️⃣ Subscribe and ring the bell for new videos: https://youtube.com/seanmspicer?sub_confirmation=1 2️⃣ Become a part of The Sean Spicer Show community: https://www.seanspicer.com/ 3️⃣ Listen to the full audio show on all platforms: Apple Podcasts: https://podcasts.apple.com/us/podcast/the-sean-spicer-show/id1701280578 Spotify: https://open.spotify.com/show/32od2cKHBAjhMBd9XntcUd iHeart: https://www.iheart.com/podcast/269-the-sean-spicer-show-120471641/ 4️⃣ Stay in touch with Sean on social media: Facebook: https://facebook.com/seanmspicer Twitter: https://twitter.com/seanspicer Instagram: https://instagram.com/seanmspicer/ 5️⃣ Follow The Sean Spicer Show on social media: Facebook: https://facebook.com/seanspicershow Twitter: https://twitter.com/seanspicershow Instagram: https://instagram.com/seanspicershow Learn more about your ad choices. Visit megaphone.fm/adchoices
The Wikimedia Foundation's chief technology and product officer explains how she helps manage one of the most visited sites in the world in the age of generative AI. Wikipedia is turning 25 this month, and it's never been more important. The online, collectively created encyclopedia has been a cornerstone of the internet decades, but as generative AI started flooding every platform with AI-generated slop over the last couple of years, Wikipedia's governance model, editing process, and dedication to citing reliable sources has emerged as one of the most reliable and resilient models we have. And yet, as successful as the model is, it's almost never replicated. This week on the podcast we're joined by Selena Deckelmann, the Chief Product and Technology Officer at the Wikimedia Foundation, the nonprofit organization that operates Wikipedia. That means Selena oversees the technical infrastructure and product strategy for one of the most visited sites in the world, and one the most comprehensive repositories of human knowledge ever assembled. Wikipedia is turning 25 this month, so I wanted to talk to Selena about how Wikipedia works and how it plans to continue to work in the age of generative AI. YouTube Version: https://youtu.be/39LR9ouJR3c Subscribe at 404media.co for bonus content. Listen to the weekly podcast on Apple Podcasts, Spotify, or YouTube. Wikipedia's value in the age of generative AI The Editors Protecting Wikipedia from AI Hoaxes Wikipedia Pauses AI-Generated Summaries After Editor Backlash Wikipedia Says AI Is Causing a Dangerous Decline in Human Visitors Jimmy Wales Says Wikipedia Could Use AI. Editors Call It the 'Antithesis of Wikipedia' Learn more about your ad choices. Visit megaphone.fm/adchoices
Taiwan Semiconductor Manufacturing, the world's largest fabricator of advanced computing processors, is planning a major US expansion as part of a new trade deal. WSJ's Amrith Ramkumar joins us to talk about what role geopolitical tensions with China are playing in the shift. Plus, the Wikimedia Foundation's Chief Product and Technology Officer talks about how Wikipedia is transforming itself for the age of generative AI. Isabelle Bousquette hosts. Sign up for the WSJ's free Technology newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices
In the next CIONET Podcast, Daniel Eycken (COO, CIONET) sits down with Francesco Ciuccarelli (Chief Innovation & Technology Officer at Alpitour World) - who is a Nominee for the CIONET Awards 2026 in the Cloud & Infrastructure category. Don't forget to register to CIONET Awards Virtual Ceremony on February 12, to find out who wins this prestigious title
For the last episode of 2025, get to know Abrigo's CTO, Ravi Nemalikanti, as he talks about his AI philosophy at Amazon's AWS Re:Invent conference. Listen in to learn about the metrics Abrigo considers when making decisions about machine learning in its solutions, ensuring that those decisions support community banks and credit unions. About the guest: Ravi Nemalikanti is Abrigo's Chief Product and Technology Officer and is responsible for leading technology strategy and determining product and development priorities to drive innovation and increase the company's competitive advantage. Ravi is the Winner of the 2024 Haas Technology Leadership Awardee for North America by Carlyle, an award given to celebrate an exceptional technology leader. Before joining Abrigo in 2022, Ravi was the CTO of Digital Banking at NCR Corp., where he led the organization's digital-first banking technology roadmap. Earlier, he held leadership roles in Tax and accounting, Global Trade, and Risk Management during 14 years at Thomson Reuters. Ravi holds a bachelor's degree in engineering from Andhra University in Andhra Pradesh, India, and an MBA from the University of Chicago's Booth School of Business.Helpful links: AI Hub - AbrigoWebinar: AI strategy for banking: Unlock the most value - Abrigo
In this episode, Simon Nazarian, Executive Vice President and Chief Digital and Technology Officer at City of Hope, joins the podcast to discuss how technology is reshaping patient outcomes and expanding access to care. He shares why health systems can't afford to stand still as AI drives new efficiencies, and where he sees the greatest opportunities for growth as digital transformation accelerates across healthcare.
In "The Road Ahead: What Trimble Innovations Mean for Transportation", Joe Lynch and Jonah McIntire, Chief Product and Technology Officer at Trimble, discuss Trimble's open, scalable platform that connects every aspect of the supply chain—from trucks and drivers to the back office—by serving as a reliable "system of record" that integrates practical AI innovation to help fleets maximize performance, visibility, and safety. About Jonah McIntire Jonah McIntire is Chief Product and Technology Officer at Trimble. He joined Transporeon in June 2021 and quickly led a succession of larger product organisations in the sourcing & data insights areas of the company. Known for his broad international experience, having lived and worked in 13 countries, Jonah's prior experience includes running global logistics for Build-a-Bear Workshop, launching business units for Manhattan Associates and Panalpina, and writing a university textbook on supply chain visibility. He also founded two companies and led them to successful acquisitions: Clear Abacus, an early cloud computing transport optimisation solution acquired by GT Nexus; and TNX Logistics, a spot procurement data science SaaS acquired by Transporeon. He is also a regular guest author in industry journals, hosts the popular Logistics Tribe podcast, and maintains a widely read industry newsletter on logistics technology. About Trimble Transportation Trimble Transportation provides fleets with solutions to create a fully integrated supply chain. With an intelligent ecosystem of products and services, Trimble Transportation enables customers to embrace the rapid technological evolution of the industry and connect all aspects of transportation and logistics — trucks, drivers, back office, freight and assets. Trimble Transportation delivers an open, scalable platform to help customers make more informed decisions and maximize performance, visibility and safety. Key Takeaways: The Road Ahead: What Trimble Innovations Mean for Transportation In "The Road Ahead: What Trimble Innovations Mean for Transportation", Joe Lynch and Jonah McIntire, Chief Product and Technology Officer at Trimble, discuss Trimble's open, scalable platform that connects every aspect of the supply chain—from trucks and drivers to the back office—by serving as a reliable "system of record" that integrates practical AI innovation to help fleets maximize performance, visibility, and safety. The Responsibility of the Incumbent: Unlike startups that lead with "bombastic" promises, Trimble prioritizes its role as the foundational "system of record" for the world's largest supply chains, where stability and reliability are non-negotiable. A "Safety-First" AI Philosophy: Because Trimble's software manages critical infrastructure and multi-billion dollar logistics networks, their innovation roadmap is built on a "safety-first" framework to ensure no disruption to global commerce. The Three-Phase AI Maturity Model: Trimble is following a logical, tiered progression into the AI age: starting with internal adoption, moving to AI-enhanced features, and ultimately launching AI-native applications. "Eating Their Own Cooking": Before shipping AI solutions to customers, Trimble utilizes AI internally to refine the technology, ensuring they can provide honest, experience-based guidance to their partners. Enhancing the Proven vs. Chasing the New: A core pillar of their current strategy is adding AI-powered features to existing, trusted solutions (like TMW.Suite or TMT) to provide immediate value without requiring a total system overhaul. The Shift to AI-Native Applications: The next frontier for Trimble is the development of applications built from the ground up on AI architectures, designed to solve complex logistics problems that traditional logic-based software cannot. Prioritizing Practicality Over Hype: Trimble's focus remains squarely on the "practical uses" of AI—solving real-world friction in dispatch, maintenance, and routing—rather than following fleeting technology trends. Innovation as Change Management: Trimble recognizes that the hardest part of the AI transition isn't the code; it's the human element. Their strategy includes a heavy focus on onboarding, training, and building the "Customer Trust" necessary for long-term adoption. Learn More About The Road Ahead: What Trimble Innovations Mean for Transportation Jonah McIntire | LinkedIn Trimble Transportation | Linkedin Trimble Transportation Trimble's Perspective: The Future of Freight is Connected with Rob Painter The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube
In this episode, Simon Nazarian, Executive Vice President and Chief Digital and Technology Officer at City of Hope, joins the podcast to discuss how technology is reshaping patient outcomes and expanding access to care. He shares why health systems can't afford to stand still as AI drives new efficiencies, and where he sees the greatest opportunities for growth as digital transformation accelerates across healthcare.
Algorithms and automations have been buds for a decade plus.
In this episode, Daniel Lereya (Chief Product and Technology Officer @ Monday.com) shares how they are evolving their engineering roles from developers to builders & system designers, where the lines between product, engineering, and design are intentionally blurred, and developers manage AI Agents as team members, tackling an ever-expanding list of projects. We explore the shift from "developer" to "system designer" and why managing AI agents requires the same skills as managing people. Plus, a case study where the Monday.com team leveraged AI agents to decompose a monolith, autonomously manage the project board and assign strategic / high-risk tasks to humans. ABOUT DANIEL LEREYADaniel Lereya has served as Chief Product and Technology Officer at monday.com since 2023. In this role, he focuses on advancing monday.com's multi-product vision and operational efficiencies while driving execution to support company growth. Previously, he was Vice President of R&D and Product, leading global teams in shaping and executing the company's product strategy through innovation and technology. Before joining monday.com, Daniel held leadership and engineering roles at IBM and SAP. SHOW NOTES:The three core principles of monday.com's culture: Ownership, Transparency, and Speed of Execution (3:59)How AI acts as an accelerant to implement these cultural principles at scale (8:36)Why the “Developer” role is evolving into a “Strategic Builder” and “System Designer” (13:47)Breaking silos: How the “Builder” role blurs the lines between product, engineering, and design (17:13)Real-world example: A designer using AI to submit code and fix UI issues independently (19:09)Case Study: The “Agent Factory” & how a weekend prototype by one leader shifted the product roadmap (21:25)Operationalizing transparency: Using internal tools (“Big Brain”) to align every builder on daily business impact (25:58)The “Kickoff Meeting” framework: A strict protocol for falling in love with the problem, not the solution (32:26)The new management paradigm with AI agents as team members (37:31)Rapid fire questions (42:09) This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com The future of healthcare lies in intelligent automation that gives providers back their time. In this episode, David Cohen, Chief Product and Technology Officer at Greenway Health, explains how AI and automation are reshaping the ambulatory healthcare experience from “encounter to cash.” He outlines the company's agentic-first architecture, which embeds intelligent automation into the core of the product to streamline clinical, operational, and financial workflows. David showcases real-world applications, including ambient documentation, automated billing, and chart review powered by AWS HealthLake, that reduce administrative burden and improve care coordination. He also highlights Greenway's customer-driven “working backwards” approach and their focus on delivering measurable impact within months, not years. Tune in and learn how intelligent, end-to-end automation is redefining efficiency, accessibility, and care quality in ambulatory healthcare! Resources Connect with and follow David Cohen on LinkedIn. Follow Greenway Health on LinkedIn and visit their website!
With the rapid evolution of Generative AI, customer experience (CX) is evolving rapidly, too. In a recent episode of the Tech Transformed podcast, Mike Gozzo, Chief Product and Technology Officer at Ada, sat down with host Christina Stathopoulos, Founder of Dare to Data. They talked about how generative AI is changing business-to-customer interactions.“I view it not just as a business opportunity, but we are here to solve a problem that has existed as long as commerce has,” Gozzo said. He emphasised that AI's goal isn't just efficiency. It is about building trust and clearly understanding customer needs to allow productive interactions.Artificial intelligence, he noted, “has really enabled what used to be much more costly to happen at scale.” The Ada Chief Product and Technology Officer pointed out that the best customer experiences are highly personalised. Comparing it to arriving at a luxury hotel where the staff already knows your name, even on your first visit. He noted that modern AI aims to make such experiences, which were once only for a select few, common for everyone.Looking to the future, Gozzo tells Stathopoulos he believes generative AI will foster more engagement between customers and brands. “If I consider the trend, I think we will have much more natural, personalised, and effortless interactions than ever before because of this technology.”Gen AI's impact on Customer Data When discussing operational challenges, especially regarding customer data management, the guest speaker stressed quality over quantity. Gozzo explained that in most AI set-ups, “the real value lies not in the data you've collected, but in the understanding of how your business runs, operates, and the people doing the tasks you want to automate.”Governance, Human Orchestration & the Future of AIBeyond personalisation, AI should be implemented responsibly and monitored closely. “The first thing with any AI deployment is to avoid thinking of it as software you buy, deploy, and forget. They need ongoing monitoring, engagement, and maintenance,” Gozzo tells Stathopoulos. He suggested thorough testing processes and collaboration with specialised companies like AIUC, which verify AI systems against common risks. “These tests need to happen quarterly or yearly because the underlying models change so rapidly,” he added.In addition to regularly conducting AI checks, the human element is also critical. AI might automate up to 80% of routine tasks, but humans will still play a vital role. Gozzo described the human role as that of an orchestrator, managing teams that include both humans and AI systems and effectively delegating tasks between them.Finally, Gozzo talked about AI's immediate impact on customer experience. “Our leading customers' AI agents are outperforming humans. They deliver higher-quality customer service experiences, and customers prefer interacting with their AI.” The key measure, he said, is the positive effect on business growth and customer lifetime value.The chief technology officer's parting advice to IT decision makers is: “The people on your team know how to make AI work. Capture their insights. Don't treat this as a technology project. The technologist will not dominate the next decade. This is about business leaders and experts doing the heavy lifting.”At the core of generative and agentic AI, Gozzo...
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
What does it really take to scale AI across a global enterprise? In this episode, Jaime Montemayor, Chief Digital and Technology Officer at General Mills, shares the AI playbook behind the company's digital transformation from foundational investments in cloud and data governance to business-led innovation across supply chain, e-commerce, and marketing. With 96% of General Mills’ supply chain data now clean and governed, Jaime's team is shifting from predictive analytics to agentic architectures that enable scalable, AI-powered automation. Key insights include: Why cloud migration came before ERP modernization How trust and business integration drive AI adoption Building a connected data foundation to serve every segment Agentic AI use cases in supply chain and marketing Org design strategies to “lift and shift” innovation at scale
About David Cohen:David Cohen, FACHE, serves as the Chief Product and Technology Officer at Greenway Health, leading the company's technology and product strategy to drive digital healthcare innovation. Since joining in 2019, he has played a key role in modernizing Greenway's solutions and driving better outcomes for providers and patients. He also serves on the Board of the CommonWell Health Alliance, promoting interoperability across the healthcare ecosystem.Previously, David spent over 13 years at Cerner Corporation in leadership roles spanning Cerner Intelligence, Clinical Solutions, and Innovation. He began his career in technology and consulting with Pfizer and ThoughtWorks. David holds an MBA from The University of Chicago Booth School of Business and a BA in Integrated Science and Mathematics from Northwestern University.Things You'll Learn:Intelligent automation is central to transforming ambulatory healthcare, enabling providers to reduce administrative tasks and allocate more time to patient care.Greenway's “agentic-first architecture” treats AI not as a tool but as the core product, enabling end-to-end workflow automation across the encounter-to-cash spectrum.By working closely with customers and using a “working backwards” approach, Greenway designs solutions that directly address real-world practice challenges.Automation in documentation, chart review, and revenue cycle management enhances efficiency and improves care coordination through platforms like AWS HealthLake.David emphasizes “time compression,” focusing on delivering innovation within months rather than years to meet the urgent needs of healthcare providers.Resources:Connect with and follow David Cohen on LinkedIn.Follow Greenway Health on LinkedIn and visit their website.
Trust is the foundation for successfully integrating AI into healthcare systems. In this episode, Dr. Taha Kass-Hout, Global Chief Science and Technology Officer at GE Healthcare, shares how AI is transforming operational efficiency, clinical workflows, and patient outcomes across health systems. He highlights applications such as ambient AI for documentation, AI-driven hospital operations, and unified data infrastructures that ease clinicians' cognitive load. Through GE Healthcare's CareIntellect platform and collaborations with systems like HCA, Duke Health, and Queen's Health, hospitals have achieved measurable improvements, including a 22% boost in patient transfers and $20 million in savings. Dr. Kass-Hout also emphasizes the importance of trust, interoperability, and clinician co-design to ensure AI adoption is ethical, scalable, and effective. Tune in and learn how AI-powered infrastructure and trust-driven innovation are redefining the future of healthcare delivery! Resources Connect with and follow Taha Kass-Hout on LinkedIn. Follow GE Healthcare on LinkedIn and explore their website! Listen to Taha's previous episode on the podcast here Browse the GE Healthcare Research website.
The Stack Overflow Developer Survey is an annual survey conducted by Stack Overflow that gathers comprehensive insights from developers around the world. It offers a valuable snapshot of the global developer community, covering a wide range of topics such as preferred programming languages, tools, and technologies. Jody Bailey is the Chief Product and Technology Officer The post The 2025 Stack Overflow Developer Survey with Jody Bailey and Erin Yepis appeared first on Software Engineering Daily.
Our second episode from Money20/20 USA 2025 and the first of two recorded in partnership with Sumsub and their What the Fraud? podcast. We hand over hosting duties to Anastasia Shvechkova, Sumsub's, Sales Director for the Americas who chats to leading industry voices including: 1/ Samant Nagpal, Head of Payments & Risk, Gusto 2/ Mira Srinivasan, Chief Risk Officer, Bluevine 3/ Luke Tuttle, Chief Product & Technology Officer, MoneyGram 4/ Billi Jo Wright, Chief Risk & Compliance Officer, Worldpay for Platforms Together they discuss how AI is reshaping fraud, why trust is becoming the new competitive currency, and what risk and compliance leaders must do to stay ahead. From deepfakes and synthetic documents to agentic AI, cross-border payments innovation and the evolving role of risk teams, this episode explores the technologies and strategies defining the future of financial security.
On this episode, I speak to Sean O'Neill. Sean is the Chief Product & Technology Officer at Syncron, and an executive product leader with a storied career spanning companies like Amazon, Tesco, and GfK. We bond over our shared history at GfK, speak about how Amazon has influenced his product thinking, how it's developed since he moved on, and his approach to portfolio management and right-sizing investments across the product portfolio. We cover a lot, including: There's no greater crime than building something the universe doesn't need: Sean's ten key product principles that he lists on LinkedIn - first developed at Tesco - all matter, but building pointless stuff tops his list of product sins. Use the right tool for the job: Amazon shaped Sean's product DNA, but he's clear that context is king - you can't simply transplant Big Tech practices into legacy environments and expect them to work wholesale. Most companies under-invest in their strategy: When progress stalls, it's usually because teams are spread too thin across BAU work and one-off feature requests. The best product firms align time and capacity to strategic bets (or admit that they're a professional services company). Adopt a portfolio mindset: Sean's capital allocation framework helps leaders size and re-balance investments, ensuring resources go where they'll have the biggest impact - and revisiting regularly (but not too regularly) to stay honest. Learn the language of money: Too many product leaders avoid finance. Sean argues that financial literacy isn't optional if you want credibility with the board and real influence on business outcomes. Learn the numbers! Connect with Sean You can connect with Sean on LinkedIn: https://www.linkedin.com/in/seanon/. There you'll find a number of articles, including the one we discuss in this interview: https://www.linkedin.com/pulse/you-dont-need-more-engineers-better-strategic-bets-sean-o-neill-s0vze/ Connect with Sean's "mystery caller" You can connect with special guest interviewer Sterling O'Neill on LinkedIn: https://www.linkedin.com/in/sterlingoneill/.
Is journalism being threatened or enhanced by modern technology? Today, we're talking to Dylan Jacques, Chief Product and Technology Officer at The Telegraph. We discuss how AI is transforming news consumption patterns, why maintaining journalistic standards is critical in the age of LLMs, and how publishers can adapt by shipping features faster while preserving the human element of journalism. All of this right here, right now, on the Modern CTO Podcast! Thank you to Digital Ocean for sponsoring this episode. For simple cloud and powerful AI that's built to scale, check out Digital Ocean here. To learn more about The Telegraph, check out their website here.
In this bonus episode recorded live at EDUCAUSE in Nashville, Dustin has an energizing conversation with Jeff Dinski and Mike Wulff from Ellucian. They discuss the evolving role of technology in higher education—from designing intuitive student-first systems to closing the gap between academic credentials and real-world workforce needs. They unpack what it really takes to build agile, data-driven institutions, and highlight Ellucian's latest innovations that aim to transform student outcomes.Guest Names: Michael Wulff - Chief Product and Technology Officer at EllucianJeff Dinski - Chief Strategy and Corporate Development Officer at EllucianGuest Socials:Mike WulffJeff DinskiGuest Bios:Mike Wulff - As Chief Product and Technology Officer, Mike Wulff leads Ellucian's engineering and product management teams, driving growth initiatives focused on digital transformation and cloud adoption. Mike has more than 25 years of experience in the software industry, architecting and developing complex industry-focused solutions. Previously Mike served as a Senior Vice President of R&D at Ellucian, leading the teams responsible for the development of Ellucian's ERP and SIS solutions.Jeff Dinski - As Chief Strategy and Corporate Development Officer, Jeff Dinski is responsible for driving Ellucian's growth strategy with a focus on market expansion, strategy and insights, corporate development, competitive intelligence, and analyst relations. He brings deep knowledge and expertise in market analysis and strategy to this newly created role. With more than 20 years of experience as an entrepreneur and operator in the education technology and media sectors, Jeff has delivered extraordinary results for both large conglomerates and startups. - - - -Connect With Our Host:Dustin Ramsdellhttps://www.linkedin.com/in/dustinramsdell/About The Enrollify Podcast Network:The Higher Ed Geek is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too!Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
On the 58th episode of Enterprise AI Innovators, hosts Evan Reiser (Abnormal AI) and Saam Motamedi (Greylock Partners) talk with Jaime Montemayor, Chief Digital & Technology Officer at General Mills. They're reimagining what a food company can be by leveraging AI to reduce waste, tailor marketing, optimize supply chains, and accelerate product innovation. Jaime shares how strategic clarity, cloud-first infrastructure, and clean data enabled these AI transformations, and why being a hands-on, tech-forward CIO is essential to leading through change.Quick takes from Jaime:On operational AI scale: "As of today, we have thousands of those machine learning models running day in and day out in the company. And with those models, our teams have the benefit of being able to do predictive analytics to run their business on a day-to-day basis.”On generative AI adoption: “Up to 30 percent of our workforce is using this new technology consistently. We have some functions like HR... the use rate goes all the way to 65, 75 percent... doing performance assessments or helping people develop specific development plans.”On ROI and accountability: “In most cases, the value proposition is about driving efficiency, improving time to market, reducing cost, growing the top line. And what I've done is that I partner with my CFO... they keep the score for every investment that we make in our organization.”Recent Book Recommendation: Rewired by Eric Lamarre, Kate Smaje, and Rodney Zemmel--Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts.Enterprise AI Innovators is a show where top technology executives share how AI is transforming the enterprise. Each episode covers the real-world applications of AI, from improving products and optimizing operations to redefining the customer experience.Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/Enterprise AI Innovators is produced by Josh Meer.
Negotiate Anything: Negotiation | Persuasion | Influence | Sales | Leadership | Conflict Management
Mahesh Guruswamy — Chief Product and Technology Officer at Kickstarter and author of How to Deliver Bad News and Get Away with It — sits down with Kwame Christian to reveal the emotional side of leadership no one talks about. Buy the Book: How to Deliver Bad News and Get Away with It: A Manager's Guide by Mahesh Guruswamy From earning $40,000 in his first tech job to leading global teams, Mahesh learned that success isn't about titles or wealth — it's about courage, gratitude, and making the right call even when it hurts. In this powerful conversation, you'll learn: Why the hardest decisions are often the right ones How to “roll the dice” and take bold career risks The secret to staying grounded in gratitude and perspective Why authenticity—not ambition—is the real mark of leadership If you've ever wondered why success can still feel empty, or why doing the right thing sometimes hurts the most — this episode will give you the clarity you've been looking for. Buy the Book: How to Deliver Bad News and Get Away with It: A Manager's Guide by Mahesh Guruswamy
Mahesh Guruswamy — Chief Product and Technology Officer at Kickstarter and author of How to Deliver Bad News and Get Away with It — sits down with Kwame Christian to reveal the emotional side of leadership no one talks about. Buy the Book: How to Deliver Bad News and Get Away with It: A Manager's Guide by Mahesh Guruswamy From earning $40,000 in his first tech job to leading global teams, Mahesh learned that success isn't about titles or wealth — it's about courage, gratitude, and making the right call even when it hurts. In this powerful conversation, you'll learn: Why the hardest decisions are often the right ones How to “roll the dice” and take bold career risks The secret to staying grounded in gratitude and perspective Why authenticity—not ambition—is the real mark of leadership If you've ever wondered why success can still feel empty, or why doing the right thing sometimes hurts the most — this episode will give you the clarity you've been looking for. Buy the Book: How to Deliver Bad News and Get Away with It: A Manager's Guide by Mahesh Guruswamy
Everywhere you turn, someone's trying to fake something like an image, a voice, or even an entire identity. With AI tools now in almost anyone's hands, it takes minutes, not days, to create a convincing fake. That's changed the game for both sides. The fraudsters have new weapons, and the rest of us are scrambling to keep up. The real question now isn't just how to stop scams, but how to know who or what to trust online. My guest today, Bala Kumar, spends his days on the front lines of that battle. He's the Chief Product and Technology Officer at Jumio, a company working to make digital identity verification faster, smarter, and safer. Bala has more than twenty years in the industry, including leadership roles at TransUnion, and he's seen firsthand how the race between innovation and exploitation never really ends. It just keeps speeding up. In our conversation, Bala shares how generative AI has supercharged the fraud world, what makes identity such a fragile link in digital trust, and why biometrics may finally offer a way forward. We also dig into the psychology behind online risk, how convenience often wins over caution, and what small habits can help people protect themselves in an age where deception looks more real than ever. Show Notes: [01:04] Bala Kumar has a background in product management and fraud prevention from TransUnion to Jumio. [01:59] He describes how fraudsters constantly evolve, forcing companies to anticipate attacks instead of just reacting. [03:56] The quality of manipulated images has skyrocketed, making real vs. fake nearly indistinguishable. [05:17] Jumio's systems catch most fake IDs, but Bala admits even advanced systems must keep auditing for missed fraud. [07:16] Regular audits and rapid response cycles help Jumio identify attack spikes within 24–48 hours. [09:40] Generative AI has dramatically increased the speed and volume of fraud attempts across industries. [11:33] Jumio uses cross-transaction risk analysis to detect emerging fraud patterns and shut down attacks quickly. [13:00] Fraudsters move from one platform to another, always searching for weaker defenses and faster wins. [15:10] Bala explains how fraud prevention has expanded beyond banking into gaming, dating, and gig platforms. [16:38] Consumers crave low friction, which ironically makes them more vulnerable to scams. [17:20] Instant gratification culture pressures companies to reduce security steps, fueling greater risk. [19:52] New AI-driven fraud tactics include injected camera feeds and highly realistic deep fakes. [20:12] Old tricks like “send me a selfie with proof” no longer work—deepfakes can now mimic anything. [22:22] Bala sees biometrics as the next major safeguard for digital identity and real-time verification. [23:12] Facial recognition has become mainstream, paving the way for secure and low-friction identity checks. [26:19] Jumio is already deploying biometric check-ins for events and hotel registrations with great success. [27:30] Account recovery and payout systems now use liveness and device checks to confirm identity safely. [30:09] Bala critiques outdated knowledge-based questions like “What's your favorite food?” as unreliable security. [31:12] Consumers lack visibility into which apps use strong verification or multi-factor authentication. [33:56] He calls for an independent rating system to rank apps based on security and identity protection. [37:53] Bala urges users to question why companies ask for personal data like SSNs or ZIP codes. [39:29] Even a ZIP code and last name can expose personal records, highlighting the need for awareness. Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review. Links and Resources: Podcast Web Page Facebook Page whatismyipaddress.com Easy Prey on Instagram Easy Prey on Twitter Easy Prey on LinkedIn Easy Prey on YouTube Easy Prey on Pinterest Jumio Bala Kumar - LinkedIn
Extreme weather events are reshaping the investment landscape. How can investors protect portfolios—and communities—from the rising physical risks of climate change? In this episode, Kate Webber, Chief Solutions and Technology Officer at the PRI, speaks with Dr Calvin Lee Kwan of Link Asset Management and Simon Whistler, PRI's Head of Real Assets, to explore how investors can turn climate resilience into both risk management and value creation.Overview Physical climate risk is no longer theoretical—it's here. Floods, fires, and black-rain events are increasing in frequency and intensity, with real financial consequences. Simon Whistler outlines how investors are beginning to quantify and address these risks, yet highlights that fewer than one-third of PRI signatories currently report on physical climate risk metrics. Calvin Lee Kwan shares how Link Asset Management has moved from reactive recovery to proactive resilience—reducing insurance premiums by 11.7% and strengthening investor confidence in the process.Detailed CoveragePhysical climate risk today: More frequent and severe events—from typhoons in Hong Kong to floods in Europe—are causing major financial and operational losses.Investor action gap: Only 29% of investors report on physical climate risk, compared with 50% in the real-assets space, showing the need for broader engagement.Value protection and creation: Link's sustainability strategy is built on two pillars—protecting existing value through resilience and creating new value through efficiency and stakeholder alignment.From risk to return: Engaging insurers with clear, data-driven resilience metrics translated into measurable financial results, proving sustainability can deliver bottom-line benefits.Community resilience: Floodwaters don't stop at property boundaries. Link's team now collaborates with neighbors, local authorities, and infrastructure managers to build district-level resilience—an approach that benefits whole communities.Industry-wide change: Collaboration between investors, insurers, and policymakers is key to building consistent models, pricing resilience into valuations, and driving systemic adaptation.Communication as a catalyst: For Calvin Lee Kwan, sustainability comes down to translating resilience into stakeholder-specific value—from stable returns for investors to safety and reliability for tenants.Chapters00:43 – Welcome and introductions02:08 – Why investors must act on physical climate risk05:07 – How far investors have come—and how far to go07:23 – The cost versus opportunity debate08:43 – Link Asset Management's practical approach11:48 – A watershed moment: floods and recovery13:34 – Turning resilience into measurable value15:23 – Black-rain events and extreme weather16:59 – Challenges for other investors20:23 – Partnering with insurers to price resilience25:00 – From property-level to community-level resilience27:28 – How resilience links to property valuation30:50 – Final reflections: communication, focus, and leadership32:44 – What is the responsibility of investingFor more details, visit: https://www.unpri.org/climate-change-for-private-markets/assessing-physical-climate-risk-in-private-markets-a-technical-guide/13135.articleKeywords responsible investment, physical climate risk, resilience investing, PRI podcast, Link Asset Management, insurance and sustainability, real assets, climate adaptation, community...
Host Matt Fisher talks to Michael Coen, Chief Product & Technology Officer and Michelle Skinner, Chief Clinical Executive, TeleTracking about challenges in healthcare operations and patient flow; viewing flow as a form of logistics that requires coordination across a system and facilities; enabling efficient and effective flow with trusted data; impact of AI going forward. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen
⬥GUEST⬥Pieter VanIperen, CISO and CIO of AlphaSense | On Linkedin: https://www.linkedin.com/in/pietervaniperen/⬥HOST⬥Host: Sean Martin, Co-Founder at ITSPmagazine and Host of Redefining CyberSecurity Podcast | On LinkedIn: https://www.linkedin.com/in/imsmartin/ | Website: https://www.seanmartin.com⬥EPISODE NOTES⬥Real-World Principles for Real-World Security: A Conversation with Pieter VanIperenPieter VanIperen, the Chief Information Security and Technology Officer at AlphaSense, joins Sean Martin for a no-nonsense conversation that strips away the noise around cybersecurity leadership. With experience spanning media, fintech, healthcare, and SaaS—including roles at Salesforce, Disney, Fox, and Clear—Pieter brings a rare clarity to what actually works in building and running a security program that serves the business.He shares why being “comfortable being uncomfortable” is an essential trait for today's security leaders—not just reacting to incidents, but thriving in ambiguity. That distinction matters, especially when every new technology trend, vendor pitch, or policy update introduces more complexity than clarity. Pieter encourages CISOs to lead by knowing when to go deep and when to zoom out, especially in areas like compliance, AI, and IT operations where leadership must translate risks into outcomes the business cares about.One of the strongest points he makes is around threat intelligence: it must be contextual. “Generic threat intel is an oxymoron,” he argues, pointing out how the volume of tools and alerts often distracts from actual risks. Instead, Pieter advocates for simplifying based on principles like ownership, real impact, and operational context. If a tool hasn't been turned on for two months and no one noticed, he says, “do you even need it?”The episode also offers frank insight into vendor relationships. Pieter calls out the harm in trying to “tell a CISO what problems they have” rather than listening. He explains why true partnerships are based on trust, humility, and a long-term commitment—not transactional sales quotas. “If you disappear when I need you most, you're not part of the solution,” he says.For CISOs and vendors alike, this episode is packed with perspective you can't Google. Tune in to challenge your assumptions—and maybe your entire security stack.⬥SPONSORS⬥ThreatLocker: https://itspm.ag/threatlocker-r974⬥RESOURCES⬥⬥ADDITIONAL INFORMATION⬥✨ More Redefining CyberSecurity Podcast:
Most conversations about AI are still caught up in the spectacle. We see demos, marvel at copilots, and argue about the latest big model. But what happens when you strip away the hype and focus on AI that simply works? That is exactly the perspective Olga Lagunova brings to this episode. As Chief Product and Technology Officer at GoTo, she has one goal in mind: make AI useful, practical, and almost invisible. Olga believes the real test of AI is whether it integrates seamlessly into workflows. In her view, the most powerful AI is the kind that feels almost boring because it is just part of how work gets done. During our conversation she explains how GoTo is embedding AI into its platform so that small and midsize businesses can benefit without needing data scientists on staff or large budgets to experiment. We explore the difference between AI for SMBs and AI for enterprises, and why simplicity and trust matter more than shiny features. Our discussion also goes deeper into agentic AI, where tools are no longer just assistants but are taking on tasks in the background. Olga highlights how GoTo balances this shift with guardrails, governance, and human-in-the-loop oversight to ensure that efficiency never comes at the cost of security. We also unpack the classic build versus buy dilemma, why shadow AI is becoming a real risk for companies, and how leaders can measure ROI in a way that proves value both immediately and over time. If you are tired of the hype and want to understand how AI is quietly reshaping the backbone of business operations, this episode with Olga Lagunova will give you a grounded and forward-looking perspective.
We were in Times Square for our second annual “On-the-Road” at Specialty Summit Pharmacy Friends episode. And this year we had a big presence in the big apple. Today, you get to hear from some of our brightest thought leaders who were there to share their insights. From the latest medical pharmacy trends to the importance of having a partner in developing a biosimilar strategy and finally what's in the equation for creating innovative solutions to help people get their medicine plus so much more.Tune-in and subscribe to our podcast to learn about the latest health care and pharmacy trends. Guests include:(00:39) Jordan Almazan, Senior Director, Clinical Strategy & Specialty Solutions(11:40) Steve Cutts, SVP, Specialty and Clinical Solutions(31:47) George Van Antwerp, SVP, Product Innovation(43:07) Dinesh Kandanchatha, SVP, Chief Information and Technology Officer(01:00:25) Roxanne Schwans, SVP, Supply Chain(01:08:12) Brian MacDonald, Senior Director, Clinical Strategy & Programs(01:21:41) David Root, VP, Government Affairs ANDCaitlin Berry, Senior Principal, Government Affairs Policy Advisor
In this episode of The Product Experience, Patrick Ndjientcheu, Chief Product and Technology Officer at Irembo, shares how his team transitioned from delivering projects for government to building a portfolio of scalable products. Patrick talks about shifting mindsets from execution to strategy, spinning out payments and identity into independent products, and the challenges of balancing internal bias with customer needs. He also reveals how Irembo is evolving into a super app, why sales enablement is crucial in a B2B context, and the lessons he has learned guiding teams through the move from project to product to product portfolio.Six things we learned from PatrickProject to product mindset: Repeat customer demand signals value, turn ad-hoc projects into structured products with identity, principles, and strategy.Team restructuring without turnover: Shifting from project delivery to product development requires reorganising teams around capabilities.Spinouts emerge from features: Payments and identity started as embedded features, but with scale and external demand, became standalone products.Bias is real: Teams naturally over-index on the dominant revenue product. Separation, customer interviews, and rebranding are critical to balance focus.Sales enablement matters: Without educating sales and customers on new platform capabilities, adoption stalls and value is under-communicated.Leadership lesson: Product leaders must bring the whole organisation on the journey—marketing, sales, finance, and operations—not just product teams.Featured Links: Follow Patrick on LinkedIn | Irembo | Inspire Africa Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.
CyberArk's technology leader discusses their strategy for securing against AI threats, protecting agentic AI systems, and their vision for the future in an increasingly AI-driven cybersecurity landscape.Topics Include:CyberArk celebrates recent exciting news while discussing their incredible cybersecurity journeyFounded in 1999, CyberArk pioneered privilege access management and expanded into comprehensive identity securityCompany executed textbook SaaS transformation from perpetual licensing to subscription-based cloud modelLeadership set clear customer expectations, framing SaaS shift as faster innovation deliveryAddressed customer concerns about cost predictability, security compliance, and data residency requirementsTechnical team implemented lift-and-shift architecture with AWS RDS and multi-tenant improvementsCorporate initiative tracked weekly metrics and milestones throughout full development lifecycle processCustomer Success evolved from transactional support to strategic partnership embedded in security journeysAWS partnership fundamental to cloud journey with 25+ integrations and Marketplace collaborationAI strategy focuses on three pillars: using AI, securing against AI threatsFuture 12-24 months: continue securing all identities while expanding AI capabilities and solutionsAWS partnership expanding in 2025 leveraging machine identity leadership and GenAI advancesParticipants:Peretz Regev – Chief Product & Technology Officer, CyberArkBoaz Ziniman – Principal Developer Advocate - EMEA, Amazon Web ServicesFurther Links:· CyberArk: Website – LinkedIn – AWS MarketplaceSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
Joe describes his unique business model, which operates in convenience stores rather than standalone locations. With a focus on consistency, quality, and brand experience, Krispy Krunchy Chicken has grown to over 3,400 locations. Joe also highlights the importance of strong supply chain management, brand awareness, and good culture. Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance.On today's episode, we talk with Joe Gordon, Chief Supply Chain and Technology Officer at Krispy Krunchy Chicken. Krispy Krunchy Chicken operates nearly 3,400 quick-serve locations and provides foodservice solutions for convenience stores, truck stops, universities, casinos and more across the U.S.TIMESTAMPS:00:21 - About Krispy Krunchy Chicken01:05 - Joe's journey12:32 - Commitment of the licensee14:47 - C-store consistency19:14 - Scaling for growth24:14 - Spreading brand awareness31:14 - Industry trends37:00 - Future thinking44:00 - Where to find Joe44:24 - Sid's takeawaysSPONSOR:ServiceChannel brings you peace of mind through peak facilities performance.Rest easy knowing your locations are:Offering the best possible guest experienceLiving up to brand standardsOperating with minimal downtimeServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.LINKS:Connect with Joe on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website
What You'll LearnWhy sustainability wasn't the initial growth lever and how ThredUp found product-market fit by prioritizing value and convenience.The pivotal shift from a peer-to-peer marketplace to an asset-backed resale model through bag-drop logistics.How ThredUp scaled partially automated distribution centers to process over 100,000 unique items daily.The key metrics that balance throughput, speed, and quality in large-scale resale operations.How generative AI and visual search transformed discovery, personalization, and customer confidence.The cultural practices — hackathons, AI bootcamps, and atomic building blocks — that sustain innovation and rapid adoption internally.How Resale-as-a-Service enables major brands like Madewell to run white-labeled resale programs powered by ThredUp's technology and operations.Highlights00:00 – Introduction: Dan's 15-year journey at ThredUp02:00 – Why sustainability alone didn't drive growth04:00 – The bag-drop pivot: asset-backed vs. P2P resale07:30 – Marketplace dynamics: limited buyer-seller overlap09:00 – Jobs-to-be-done thinking & unlearning old models12:00 – Scaling ops: from scrappy warehouses to the world's largest clothing carousel17:00 – Throughput vs. quality: metrics that matter21:00 – AI-powered search & discovery: cottagecore to mermaidcore26:30 – Internal AI adoption: hackathons & “atomic building blocks”33:30 – Building a culture of innovation and infinite learning36:30 – Resale-as-a-Service for brands like Madewell39:30 – Future of shopping: agentic AI and frictionless commerce42:00 – Shoptalk Fall preview + closing thoughtsQuotes[00:02:30]: “Even if someone cares about the planet... we did not find product-market fit. We had to work a lot early on to better understand the needs of both buyers and sellers.” - Dan DeMeyere[00:12:15]: “It was a little bit like jumping out of an airplane and just having trust in ourselves that we're gonna build or find a parachute before we hit the ground.” - Dan DeMeyere[00:20:30]: “Trust is so important, especially in the used space. We have to become clever in helping customers feel confident with the potential fit and flattery of every item.” - Dan DeMeyere[00:39:30]: “If your core experience can be improved through AI, why do you need to put ‘AI' on the website? It's about the value you bring, the job they're hiring you for.” - Dan DeMeyereAbout the GuestDan DeMeyere is the Chief Product and Technology Officer at ThredUp, a leading online resale platform pioneering sustainable fashion through technology and operational innovation. With 15 years at ThredUp starting from its inception, Dan has overseen the company's evolution from a peer-to-peer marketplace into a high-velocity, AI-enabled resale giant processing over 100,000 items daily. He is passionate about customer-centric product development and leveraging AI to transform retail experiences at scale.Links Mentioned- ThredUp: https://www.linkedin.com/company/thredup/- Dan DeMeyere on LinkedIn: https://www.linkedin.com/in/dandemeyere/
Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Lululemon appoints AI veteran Ranju Das as its first Chief AI and Technology Officer, signaling a major strategic shift. Chris and Anne debate whether putting "AI" in his title shows innovation or reveals that Lululemon is lost from a leadership perspective. For the full #fastfive episode head here: https://youtu.be/838xKELS_nI #retailnews #retailtech #lululemon #fabletics #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail #leadership
In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris and Anne discussed: - Walmart launching next-day delivery for third-party marketplace orders in major cities like LA, NYC, Chicago, Houston and Atlanta, as the retailer aims to have 95% of the country deliverable in under 3 hours - Amazon's plan to extend new employment offers to Whole Foods' U.S. corporate employees starting November 10th, absorbing their merchandising and marketing teams after 8 years since the acquisition - Macy's Media Network partnering with Amazon Retail Ad Service, becoming the first major retailer to let advertisers buy sponsored product ads through Amazon's platform - Lululemon naming AI veteran Ranju Das as its first Chief AI and Technology Officer, bringing decades of experience from Amazon, OptumLabs, and Swan AI Studios - Waitrose unveiling AI-powered smart trolleys in a UK pilot, featuring clip-on devices from Israeli firm Shopic that track products and enable cart-side checkout - And Julian Mills from Quorso stopped by for 5 insightful minutes on lessons learned from Quorso's recently held Intelligent Store Management Forum There's all that, plus lightning round discussions on grocery shopping hacks, the best French names, back-to-school parenting tips, and whether Vogue's new editor can keep an assistant longer than Murphy Brown. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #WalmartMarketplace #AmazonWholeFoods #MacysRetailMedia #LululemonAI #SmartCarts #RetailTech #OmniTalk #RetailPodcast #RetailInnovation