Podcasts about chief digital

In this special live episode from the 2025 Advisory Board Summit, Ardent Health Services President & CEO Marty Bonick and Chief Digital and Transformation Officer Anika Gardenhire recount the harrowing story of a ransomware attack that brought their 30-hospital system to a standstill on Thanksgiving Day 2023. Cyberattacks on healthcare systems are becoming more frequent, more sophisticated, and more devastating. Just 60 days into her role, Anika led the charge to contain the breach, extract the threat, and recover operations in a record-setting 12 days. From ransom messages appearing on medical devices to disconnecting their entire system from the internet, this episode explores what it takes to lead through crisis, act decisively, and build true cyber resilience. This candid conversation underscores why leaders must embrace transparency even when sharing worst-case scenarios. Because learning from difficult moments is how health leaders build stronger, more resilient systems. Links: Ardent Health Cybersecurity in healthcare Paint a picture of a cyber-resilient organization Cybersecurity in healthcare demands resiliency, not reactivity Advisory Board Summits Radio Advisory's Tech and AI playlist A transcript of this episode as well as more information and resources can be found on RadioAdvisory.advisory.com.

With generative AI, engineering excellence and legacy system resilience all under one remit, what does it take to lead digital transformation at one of the world's largest reinsurers? In this episode, Robin Merttens is joined by Pravina Ladva, Group Chief Digital and Technology Officer at Swiss Re, to explore what it means to drive impact through innovation at scale. Pravina shares how Swiss Re is helping clients get more from their data, reduce underwriting time and prepare for a future shaped by new technologies. It's a conversation about strategy, change and what it really takes to turn curiosity into impact – without losing sight of operational fundamentals. Key Talking Points: Embracing GenAI responsibly – how Swiss Re encourages experimentation while prioritising outcomes From concept to scale – why small wins in underwriting can deliver real value for clients Beyond the hype – using traditional business cases to prioritise AI use cases Redefining talent – how today's underwriters and technologists are becoming one and the same From ingestion to insight – why data infrastructure still matters in an AI-native world Making the business case – why AI productivity gains must go beyond speed Building co-pilot confidence – what it takes to upskill thousands of employees globally Thinking top-down – how Swiss Re balances experimentation with bold, disruptive thinking From engineering to impact – how core IP and differentiated services shape tech investment What insurers need to consider – why translating technology into strategic value is the real differentiator If you like what you're hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn. You can also contact Pravina Ladva on LinkedIn to start a conversation! Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Measure the early productivity gains seen from AI-assisted engineering and claims assessment processes. Specify the criteria used by Swiss Re to prioritise AI and digital transformation use cases. Explain the role of talent development and cross-functional collaboration in enabling successful technology adoption. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 356 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

What if we stopped measuring time by minutes, and started measuring it by meaning?In this special episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, Kathy Azeez Narain, Chief Digital & Customer Innovation Officer at Hoag | ex-Amex, challenges the way we define patient connection in an increasingly tech-driven system.“It's not about how long the doctor spends with you. It's about whether you felt seen, heard, and valued.”This conversation explores how technology can restore rather than replace humanity in healthcare and why leaders must rethink the systems and silos that keep them stuck.#DesignThinking #HealthcareInnovation #HumanCenteredCare #DigitalTransformation #KathyAzeezNarain #LeadershipInHealthcare #GlennLlopis #HAOP----------------------------------------------------------------------------------------------------JOIN THE MOVEMENT:GLLG Company Website: https://www.glennllopis.com/Age Of Personalization Website: https://ageofpersonalization.com/Contact Us: https://www.glennllopis.com/contact-us/Email Us: sandy@glennllopisgroup.comFOLLOW GLENN LLOPIS:LinkedIn: https://bit.ly/3tnBmP9Instagram: https://bit.ly/3fcziRVFacebook: https://bit.ly/33sCg1KTwitter: https://bit.ly/3HVT14B

Transforming healthcare through digital innovation and AI. In this episode, Peter High speaks with Onyeka Nchege, EVP and Chief Digital and Information Officer at Novant Health, a $10B healthcare network with over 900 locations across the southeastern United States. Onyeka shares how his team is building a future-ready digital infrastructure to scale operations, improve patient care, and expand access through cloud migration, predictive analytics, and artificial intelligence. He also highlights Novant Health's Institute for Innovation and AI, explains how they embed responsible AI practices, and outlines the vision for the hospital of the future including virtual care, virtual nursing, and a data-driven approach to personalized healthcare. Onyeka also speaks to the culture he's fostering within the IT organization, his lessons from five previous CIO roles, and how the right leadership bench powers transformation. Key topics include: Creating a $30B scalable health system through cloud and EMR strategy Building AI governance through the Institute for Innovation and AI Expanding virtual care: telestroke, virtual nursing, menopause clinics Fostering IT culture, mentorship, and leadership development at scale

In this episode, Dr. Zafar Chaudry, Senior Vice President and Chief Digital, AI, and Information Officer at Seattle Children's, joins Laura Dyrda to share how his team is leveraging AI to transform pediatric care. He also reflects on evolving leadership roles in health IT, the importance of stakeholder engagement, and what it takes to drive meaningful change in a rapidly shifting healthcare landscape.

Dr. Craig Martell served as the Chief Digital and Artificial Intelligence Officer for the DOD from June 2022 through April 2024. While at the Pentagon, he helped the Department of Defense modernize their approach to employing software. He now works as the Chief AI Officer for Cohesity, a cybersecurity startup that helps companies secure, analyze, and manage their data. In this episode of the Defense Tech Underground, we discuss Dr. Martell's path from teaching computer science to leading a major Pentagon office, his early career in big tech at the dawn of AI, his concerns about the use of generative AI in warfare, and how tech startups can be effective by innovating alongside warfighters. This episode is hosted by Jeff Phaneuf and Andrew Paulmeno.   Full Bio:  Dr. Craig Martell is the former Chief Digital and Artificial Intelligence Officer for the United States Department of Defense.  As Chief AI Officer of Cohesity, Craig shapes Cohesity's technical vision—and defines and executes a strategic roadmap for the company's future. Craig brings extensive industry and public sector experience and expertise in artificial intelligence (AI) and machine learning to his role. Most recently, as the first Chief Digital and Artificial Intelligence Officer (CDAO) for the U.S. Department of Defense, Craig accelerated the adoption of data, analytics, digital solutions, and AI functions. Prior to the DoD, he held senior roles at several leading technology companies. He served as Head of Machine Learning at Lyft, Head of Machine Intelligence at Dropbox, and was a leader of numerous AI teams and initiatives at LinkedIn. Craig was also a tenured computer science professor at the Naval Postgraduate School specializing in natural language processing. He holds a Ph.D. in Computer Science from the University of Pennsylvania.  

Joe Park, Chief Digital and Technology Officer at Yum! Brands, shares how artificial intelligence is revolutionizing the fast food industry. In this exclusive conversation, he discusses Byte by Yum, the company's cutting-edge AI restaurant platform, and explains how a strategic partnership with Nvidia is driving rapid innovation. Park also addresses a key question: Will AI replace restaurant workers? He offers insight into how Yum! is balancing technology without losing the human touch. With digital sales skyrocketing post-COVID, Park says Yum! now operates more like an e-commerce company than a traditional brick-and-mortar chain, making AI a critical part of its future.The content of the video is for general and informational purposes only. All views presented in this show reflect the opinions of the guest and the host. You should not take a mention of any asset, be it cryptocurrency or a publicly traded security as a recommendation to buy, sell or hold that cryptocurrency or security. Guests and hosts are not affiliated with or endorsed by Public Holdings or its subsidiaries. You should make your own financial and investment decisions or consult respective professionals. Full disclosures are in the channel description. Learn more at Public.com/disclosures.Past performance is not a guarantee of future results. There is a possibility of loss with any investment. Historical or hypothetical performance results, if mentioned, are presented for illustrative purposes only. Do not infer or assume that any securities, sectors or markets described in the videos were or will be profitable. Any statements of future expectations and other forward-looking statements are strictly based on the current views, opinion, or assumptions of the person presenting them, and should not be taken as an indicator of performance nor should be relied upon as an investment advice.

April 24, 2025: Ryan Smith, SVP, Chief Digital and Information Officer at Intermountain Health, explores how healthcare organizations can balance innovation with mounting cost pressures. What does it take to maintain patient-centricity amid such massive digital transformation? Ryan reveals Intermountain's framework of organizing patient touchpoints as "moments that matter" across seven stages of the patient journey, while also discussing their deployment of over 4,000 automation bots and vision for "agentic AI." As clinician burnout and staffing shortages loom large across healthcare, how might Smith's approach to balancing governance with innovation culture help address these industry-wide challenges? Key Points: 06:44 Patient-Centric Care 10:05 AI: More Than a BuzzWord 14:18 Cybersecurity in Healthcare 18:07 Operational Change Management 25:08 Future Challenges and Opportunities 29:17 Speed Round X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer

The Equality Conversation podcast with bestselling author Joy Burnford explores what we can all do to champion gender equality at work and is dedicated to the retention and progression of female talent in organisations. Each episode offers inspiration, stories and practical solutions from experts, leaders and senior business women from around the world. Achieving gender balance at work isn't about fixing the women, it's about changing the system. So, if you're looking for insights, guidance or advice on how to enable women to thrive in your organisation, grab a cuppa, go for a walk, or escape for a while and join us for today's conversation.It is a pleasure to welcome Rachel Higham as my guest today. Rachel is Chief Digital & Technology Officer at Marks & Spencer and has previously held technology leadership roles at companies including WPP, BT and Vodafone. She is also a Board Member at Macmillan Cancer Support. Rachel joins me today to talk about her commitment to building more diverse and inclusive working environments, and helping women to achieve their full potential. 

Dozens of Democrats wrote a letter to Office of Management and Budget Director Russell Vought on Wednesday demanding information on the Department of Government Efficiency's unauthorized use of artificial intelligence systems. The letter, which was led by Reps. Don Beyer, D-Va., Mike Levin, D-Calif., and Melanie Stansbury, D-N.M. and signed by 45 other lawmakers, expressed concerns about privacy and security risks associated with the group's use of federal data in unapproved AI systems, as well as potential conflicts of interest involving Elon Musk, who leads an AI firm called xAI. Specifically, the lawmakers flagged reports of DOGE affiliates inputting data into unapproved AI systems and the risk that sensitive federal data could be used to train future commercial models. Douglas Matty assumed the role of the Pentagon's Chief Digital and AI Officer on Monday, according to an internal unclassified email viewed by DefenseScoop. The principal deputy who has been temporarily leading the AI hub ahead of the Trump administration's selection for the new chief, Margie Palmieri, sent the announcement to several senior officials Friday morning. In the email, she indicated that more communications on the team's path ahead would soon follow, once Matty takes the reins. Matty previously founded the Army AI Integration Center under Army Futures Command, which he led between 2020 and 2022. Palmieri wrote: “We are excited to get appointed leadership at the helm of CDAO so early in the administration. The prioritization on filling the top Al and data related leadership position in DoD will enable the Department to better accelerate and scale the adoption of data, analytics, and Al in line with the Secretary's priorities.” The Daily Scoop Podcast is available every Monday-Friday afternoon. If you want to hear more of the latest from Washington, subscribe to The Daily Scoop Podcast  on Apple Podcasts, Soundcloud, Spotify and YouTube.

When the dust settled from one of the largest health system integrations in Michigan history, Jason Joseph, Chief Digital and Information Officer at Corewell Health, found himself facing a new frontier: AI. As Corewell brought together Spectrum Health, Beaumont Health, Lakeland Health, and health plan Priority Health under one umbrella—with 21 hospitals, 65,000 employees, and […] Source: Corwell's Joseph Says IT Leaders Can Spur Innovation by Empowering Users to Address Unsolvable Problems with Novel Solutions   on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

In this episode, Praveen Chopra, Chief Digital and Information Officer at Emplify Health, shares how the organization is empowering staff through responsible AI use, driving innovation with agile teams, and cultivating a “huggable” culture that keeps people at the heart of healthcare transformation.

In this episode, Praveen Chopra, Chief Digital and Information Officer at Emplify Health, shares how the organization is empowering staff through responsible AI use, driving innovation with agile teams, and cultivating a “huggable” culture that keeps people at the heart of healthcare transformation.

Every company—whether a global enterprise or a small startup—relies on trust. Customers need to believe their data is safe. Partners want assurance that compliance standards are met. But who ensures that trust is built and maintained? Enter the Chief Digital Trust Officer (CDTO)—a new role that is rapidly becoming essential.In this episode, Punit Bhatia sits down with Marc Vael, one of the world's first-ever Chief Digital Trust Officers, to explore what digital trust really means and why it matters more than ever.Whether you're a privacy professional, security expert, compliance officer, business leader, or someone looking to grow into the Chief Digital Trust Officer role, this episode is packed with practical insights that will change how you think about digital trust.

The Pro AV industry continues to intersect with sectors like healthcare, retail, and corporate environments, making access to hands-on product demos and direct vendor conversations more important than ever. Technologies are evolving rapidly, and end users are demanding increasingly complex solutions. According to AVIXA, the global Pro AV market is projected to reach $402 billion by 2028. This is a signal of both the sector's growth and the increasing need for deep product knowledge and technical expertise. Events like the E4 Experience have become vital hubs for education, innovation, and connection. In a fast-moving industry where product cycles are short and end-user needs are constantly changing, how do regional events like E4 help manufacturers, integrators, and end users stay in sync?Ben Thomas, the host of Pro AV Today, speaks with Vishal Chhatralia, the Global Chief Digital & Marketing Officer at DCC Technology, and Dan Smith, the EVP/COO at Exertis Almo. The discussion explores how E4 events serve as more than just trade show stops. These shows are strategic platforms for channel enablement, customer education, and industry transformation.Key Takeaways from the Conversation:Access to Innovation: E4 offers a rare opportunity for hands-on experience with the latest AV technologies, especially for regional partners and customers who can't attend global shows like InfoComm.Education That Drives the Channel: CTS-certified sessions and real-time product demos empower both newcomers and seasoned professionals to keep up with the AV industry's fast pace.A More Inclusive, Specialized Workforce: Solutions have become more complex, increasing the need for specialized roles, inclusive hiring practices, and robust integrator support to sustain innovation across the channel.Vishal Chhatralia is a senior digital and ecommerce executive with over 15 years of leadership experience driving digital transformation, online sales growth, and innovation strategies in global B2B environments. He currently serves as Chief Digital and Innovation Officer at DCC Technology and Exertis, where he leads global digital, marketing, and product teams. Previously, at RS Components, he held multiple senior roles, including Global SVP of Digital and Innovation, where he delivered record-breaking digital sales growth, scaled agile practices, and earned multiple industry awards for customer experience and marketing excellence.Dan Smith is Executive Vice President and Chief Operating Officer at Exertis Almo, where he leads strategic growth and operations for North America's largest value-added professional AV distributor. He previously held senior leadership roles at LG Electronics, where he managed and led national sales and engineering teams across IT, display, and commercial technology sectors. Earlier in his career, he drove market expansion and high-growth initiatives at companies including Samsung, Magenta Research, and Tech Data through product development, channel strategy, and customer-focused execution.

What does it take to digitally transform a global manufacturing giant? In this episode of Technovation, host Peter High speaks with Regina Salazar, Chief Digital and Information Officer at Novelis, about how the world's largest aluminum recycler is scaling enterprise-wide innovation through technology. Regina shares how she unified IT and digital into a single operating model, launched a global business relationship framework, and enhanced Novelis' data architecture to support AI at scale. She also discusses the company's ambitious smart factory in Alabama, how digital twins are reshaping operations, and Novelis' roadmap to becoming a tech-enabled, sustainable enterprise.

In this episode, Dr. Sarah Pletcher, Chief Digital Health Officer at Houston Methodist, shares how cutting-edge digital health innovations—like AI, virtual care, and smart hospital technology—are reshaping patient care. She discusses the challenges of change management, the future of healthcare delivery, and the key strategies driving long-term success.

In this episode, Dr. Sarah Pletcher, Chief Digital Health Officer at Houston Methodist, shares how cutting-edge digital health innovations—like AI, virtual care, and smart hospital technology—are reshaping patient care. She discusses the challenges of change management, the future of healthcare delivery, and the key strategies driving long-term success.

What does a Chief Digital Trust Officer do? Why do you need one when you have dedicated staff in privacy, risk, security, and other areas? This and more in the short conversation with Marc Vael.

Michael Hasselberg, PhD, Chief Digital Health Officer at the University of Rochester Medical Center, discusses the evolving landscape of artificial intelligence governance in healthcare. He highlights growth opportunities in generative AI while addressing regulatory challenges and the complexities of building trust in AI-driven solutions.

In this episode, Shakeeb Akhter, Senior Vice President & Chief Digital & Information Officer at Children's Hospital of Philadelphia, shares insights on the hospital's digital transformation, AI-driven advancements, and cloud migration initiatives. Tune in to hear how CHOP is leveraging technology to enhance patient care, improve operational efficiency, and drive groundbreaking innovation in pediatric healthcare.

In this episode, Shakeeb Akhter, Senior Vice President & Chief Digital & Information Officer at Children's Hospital of Philadelphia, shares insights on the hospital's digital transformation, AI-driven advancements, and cloud migration initiatives. Tune in to hear how CHOP is leveraging technology to enhance patient care, improve operational efficiency, and drive groundbreaking innovation in pediatric healthcare.

Michael Hasselberg, PhD, Chief Digital Health Officer at the University of Rochester Medical Center, discusses the evolving landscape of artificial intelligence governance in healthcare. He highlights growth opportunities in generative AI while addressing regulatory challenges and the complexities of building trust in AI-driven solutions.

On this dual-guest episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Michael Hasselberg, Chief Digital Health Officer at University of Rochester Medical Center, and Michael Mainiero, Chief Digital and Chief Information Officer at Catholic Health, about "Why Most AI Pitches Fail, Startup Red Flags, the One Word That Will Get You Blacklisted from Health Systems, and more..."

In this episode, Gulshan Mehta, Chief Digital and Information Officer at Blanchard Valley Health System, discusses the organization's approach to digital transformation. He highlights the importance of building a strong IT foundation, leveraging AI and automation, enhancing data accessibility, and overcoming industry challenges like workforce adaptation and cybersecurity.

In this episode, Gulshan Mehta, Chief Digital and Information Officer at Blanchard Valley Health System, discusses the organization's approach to digital transformation. He highlights the importance of building a strong IT foundation, leveraging AI and automation, enhancing data accessibility, and overcoming industry challenges like workforce adaptation and cybersecurity.

In this episode of the ServiceNow UK & I Executive Circle Podcast, host Kat Finch sits down with Rob Barnes, Chief Digital and Technology Officer at ASDA, for an insightful conversation about the retailer's ambitious digital transformation journey. Rob shares his experience transitioning from consultancy at Accenture to in-house roles at Marks & Spencer and ASDA, highlighting key lessons from both worlds. He provides a behind-the-scenes look at ASDA’s large-scale technology overhaul following its separation from Walmart—one of the most significant transformations in modern retail history. The discussion also explores the role of AI in shaping the future of retail, from improving customer service and supply chain optimization to enhancing in-store experiences and cybersecurity. Rob addresses the long-standing debate on the "death of the high street," arguing that physical stores remain integral to retail and discussing how AI and automation can drive greater efficiency across both online and brick-and-mortar shopping experiences. Whether you're in retail, technology, or business leadership, this episode offers valuable insights into digital innovation, AI’s growing impact, and how retailers can stay ahead in an ever-evolving landscape. Tune in for a thought-provoking discussion on the intersection of technology, retail, and digital transformation! See omnystudio.com/listener for privacy information.

Lisa S. Stump, BSPharm, MS, FASHP, Executive Vice President, Chief Digital Information Officer, and Dean of Information Technology at Mount Sinai Health System, discusses key areas of growth for the year, including advancements in AI and clinical innovation. She addresses anticipated challenges such as the rapid pace of change and transforming operating models, while sharing her strategies for setting the organization up for long-term success.

Lisa S. Stump, BSPharm, MS, FASHP, Executive Vice President, Chief Digital Information Officer, and Dean of Information Technology at Mount Sinai Health System, discusses key areas of growth for the year, including advancements in AI and clinical innovation. She addresses anticipated challenges such as the rapid pace of change and transforming operating models, while sharing her strategies for setting the organization up for long-term success.

Cet épisode spécial du Panier a été enregistré en live à Bordeaux en partenariat avec Shopify. Pour l'occasion, Laurent Kretz a reçu Benoît Gibier, Chief Digital & E-Commerce Officer chez Millésima, et Marvin Cavaille, cofondateur de Tajinebanane.Deux stratégies, deux approches, un même objectif : accélérer la croissance grâce au digital.

Hear from Ira Rubenstein, Chief Digital and Marketing Officer at PBS, as he discusses the transformation of public media for the streaming age. Drawing from his 20+ years of experience championing digital innovation in Hollywood, Rubenstein details PBS's evolution into a sophisticated digital platform delivering 400 million streams monthly. He highlights PBS's unique challenges as a membership organization of 300+ local stations, its commitment to accessibility, and innovative approaches to digital fundraising. The discussion emphasizes PBS's role as a national treasure adapting to rapid technological change while maintaining its core mission of providing free, educational content to all Americans.

In this episode, Dr. Zafar Chaudry, Senior VP, Chief Digital, AI, and Information Officer at Seattle Children's, discusses the intersection of technology and pediatric care. He shares insights on AI integration, digital transformation, and the challenges of evolving healthcare systems—all while ensuring a patient-centered approach.

In this episode, Dr. Zafar Chaudry, Senior VP, Chief Digital, AI, and Information Officer at Seattle Children's, discusses the intersection of technology and pediatric care. He shares insights on AI integration, digital transformation, and the challenges of evolving healthcare systems—all while ensuring a patient-centered approach.

When technology fails, patient care cannot. That stark reality underscores the importance of business continuity planning in healthcare, a subject Anika Gardenhire, Chief Digital & Information Officer at Ardent Health Services, knows well. Having navigated a major ransomware incident, she believes that resilience is not just about preventing failures but about preparing for when—not if—they […] Source: Building Resiliency Depends on Establishing Key Relationships Before Disaster Strikes on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Artificial Intelligence (AI) is a key topic in C-suite and board room discussions these days; one with the potential to redefine or at least impact every aspect of business and society. Leaders around the world and across industries are racing to figure out how to best implement the technology to gain efficiencies, increase productivity, and ultimately grow their business. Today, Hoda and Simon talk with serial entrepreneur and Coveo Chairman and CEO Louis Têtu to help shed some light on how leaders can harness the power of AI in their business. With more than 25 years in the tech industry, Louis shares his perspectives on how leaders can take advantage of AI transformation and what mistakes to look out for. He'll talk about the importance of AI ethics, and how leaders can navigate the culture change that AI brings to an organization. He'll also share how AI and GenAI can create better experiences for their customers and employees. And as someone who's worked with and served on several boards, he'll talk about what goes into building a successful board and the power of optimism. We'll also hear from Harpreet Khurana, Chief Digital and Data Analytics Officer at RRA. Harpreet will outline the risk when organizations don't use AI ethically and sets out RRA's people-first approach to responsible AI. Read more about our RRA's Responsible AI Principles. Four things you'll learn from this episode: How leaders can leverage AI in their organizations and how that might impact how they lead their teams What leaders need to keep in mind when it comes to AI ethics and culture change What goes into building a successful board Leadership tips on building a successful company If you enjoyed this episode, you might also like these Redefiners episodes: Talking Transformational Leadership with RRA's CEO Constantine Alexandrakis Exploring the Art of Possible with Google and Alphabet President and Chief Investment Officer Ruth Porat Leadership Lounge: Unleashing AI's potential: Are you ready to lead the charge? Driving Transformation with Volvo Cars President and CEO Jim Rowan Leadership Lounge: How can leaders succeed in a Gen-AI-driven world? A Front Row Seat to the AI Revolution with Microsoft Vice Chair and President Brad Smith – Part 1 and Part 2

945: In a panel from last year's Metis Strategy Summit, Royal Caribbean's CIO Martha Poulter and Avis Budget Group's Chief Digital and Innovation Officer Ravi Simhambhatla share how they're harnessing AI to transform customer experiences and operations. During the discussion, these executives explore how AI-driven personalization boosts conversions, the role of predictive models in operational efficiency, and the importance of blending digital and physical realities. From improving asset utilization to reducing waste and empowering employees, discover how these industry leaders are shaping the future of travel and hospitality.

The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In a new five-part mini-series, Reimagining Telecoms, we will explore these challenges through five distinct lenses: Growth, Networks, Simplification, Data & AI, and Regulation, uncovering lessons and insights relevant to telecom organizations and beyond. This week, Dave, Esmee, and Rob speak with Ashish Surti, EVP and Chief Digital & Information Officer at Colt Technology Services, about whether regulations can provide a strategic advantage in cybersecurity and sustainability. 'Reimagining Telecoms' Episodes 3 - 5 will be available in the coming weeks.TLDR00:58 Update on 'Reimaging Telecoms' mini-series05:38 Main conversation with Ashish Surti31:40 Is Europe lagging behind in Cybersecurity? 42:25 Creating car models and investing in technology stack GuestAshish Surti: https://www.linkedin.com/in/ashishsurti/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/Guest host: Praveen Shankar: https://www.linkedin.com/in/praveen-shankar-capgemini/ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

In this interview, Anthony Guerra, Founder and Editor-in-Chief of healthsystemCIO, speaks with Shakeeb Akhter, Senior Vice President and Chief Digital & Information Officer at Children's Hospital of Philadelphia (CHOP), about the institution's ambitious digital transformation journey. Leading a multifaceted team, Akhter discusses how CHOP is advancing through strategic investments in AI, automation, digital patient experience, […] Source: CHOP Focused on Leveraging AI to ‘Transformational' Effect, Says Chief Digital & Information Officer Shakeeb Akhter on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

I'm thrilled to launch a new trilogy of double episodes: a lecture series by Professor Sarah Paine of the Naval War College, each followed by a deep Q&A.In this first episode, Prof Paine talks about key decisions by Khrushchev, Mao, Nehru, Bhutto, & Lyndon Johnson that shaped the whole dynamic of South Asia today. This is followed by a Q&A.Come for the spy bases, shoestring nukes, and insight about how great power politics impacts every region.Huge thanks to Substack for hosting this!Watch on YouTube. Listen on Apple Podcasts, Spotify, or any other podcast platform.SponsorsToday's episode is brought to you by Scale AI. Scale partners with the U.S. government to fuel America's AI advantage through their data foundry. The Air Force, Army, Defense Innovation Unit, and Chief Digital and Artificial Intelligence Office all trust Scale to equip their teams with AI-ready data and the technology to build powerful applications.Scale recently introduced Defense Llama, Scale's latest solution available for military personnel. With Defense Llama, military personnel can harness the power of AI to plan military or intelligence operations and understand adversary vulnerabilities.If you're interested in learning more on how Scale powers frontier AI capabilities, go to scale.com/dwarkesh.Timestamps(00:00) - Intro(02:11) - Mao at war, 1949-51(05:40) - Pactomania and Sino-Soviet conflicts(14:42) - The Sino-Indian War(20:00) - Soviet peace in India-Pakistan(22:00) - US Aid and Alliances(26:14) - The difference with WWII(30:09) - The geopolitical map in 1904(35:10) - The US alienates Indira Gandhi(42:58) - Instruments of US power(53:41) - Carrier battle groups(1:02:41) - Q&A begins(1:04:31) - The appeal of the USSR(1:09:36) - The last communist premier(1:15:42) - India and China's lost opportunity(1:58:04) - Bismark's cunning(2:03:05) - Training US officers(2:07:03) - Cruelty in Russian history Get full access to Dwarkesh Podcast at www.dwarkeshpatel.com/subscribe

Successful healthcare transformation requires a collaborative approach, prioritizing clinical needs and leveraging technology as an enabler rather than a driver. In the third and final episode of the CHIME 2024 Fall Forum series, guest host Christopher Kunney interviews Jeff Sturman, Senior Vice President and Chief Digital Information Officer at Memorial Healthcare System. Jeff discusses the importance of embracing change to enhance patient experience, access, and engagement. He shares Memorial's approach to balancing standardization with personalized care, leveraging Epic EHR, and highlights initiatives like their care coordination center with virtual nursing and AI capabilities. Jeff also underscores the critical role of strong provider sponsorship in driving successful digital transformations. Tune in and learn how Memorial System successfully integrates technology and clinical expertise to improve patient care and pave the way for a value-based future! Resources: Connect with and follow Jeff Sturman on LinkedIn. Learn more about Memorial Healthcare System on their LinkedIn and website. 

Guy Cavallo, the chief information officer of the Office of Personnel Management since July 2021, will retire from federal service on Jan. 13, he confirmed to FedScoop. Cavallo leaves federal service having held several top technology roles over the past decade, including as deputy CIO of the Small Business Administration and executive director of IT operations at the Transportation Security Administration. He also served as OPM's principal deputy CIO and acting CIO before being named permanent CIO. As the longest-tenured CIO of OPM in recent memory, Cavallo led that charge on a two-year sprint replacing or migrating over 50 applications from legacy on-premises data centers to the cloud and the launch of the new Postal Health Benefits System last year for more than 1.7 million postal workers and retirees. He touted the system as fully operational 100% of the time with no unscheduled downtime throughout the Open Season. The Pentagon's Chief Digital and AI Office recently completed a pilot exercise with tech nonprofit Humane Intelligence that analyzed three well-known large language models in two real-world use cases aimed at improving modern military medicine, officials confirmed Thursday. In its aftermath, the partners revealed they uncovered hundreds of possible vulnerabilities that defense personnel can account for moving forward when considering LLMs for these purposes. A Defense Department spokesperson told DefenseScoop the findings revealed biases that could impact the military's healthcare system, such as bias related to demographics. They wouldn't share much more about what was exposed, but the official provided new details about the design and implementation of this CDAO-led pilot, the team's follow-up plans and the steps they took to protect service members' privacy while using applicable clinical records. The Daily Scoop Podcast is available every Monday-Friday afternoon. If you want to hear more of the latest from Washington, subscribe to The Daily Scoop Podcast  on Apple Podcasts, Soundcloud, Spotify and YouTube.

Implementation plans for artificial intelligence in the Defense Department are long overdue. That's according to the DoD Office of Inspector General. The IG found confusion over who does what and for more Federal News Network's Anastasia Obis spoke to the IG evaluations and intelligence chief David Edwards. He talked about issues surrounding the Chief Digital and AI office itself. Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Implementation plans for artificial intelligence in the Defense Department are long overdue. That's according to the DoD Office of Inspector General. The IG found confusion over who does what and for more Federal News Network's Anastasia Obis spoke to the IG evaluations and intelligence chief David Edwards. He talked about issues surrounding the Chief Digital and AI office itself. Learn more about your ad choices. Visit podcastchoices.com/adchoices

937: In this episode of Technovation, Peter High speaks with Joe Park, President of Digital and Restaurant Technology Ecosystem and Chief Digital and Technology Officer at Yum! Brands. Joe discusses Yum!'s incredible journey from 19% to over 50% digital sales in just a few years, fueled by innovations in proprietary technologies and AI-first strategies. He shares insights into how the company has built and scaled an integrated technology ecosystem—referred to as “Restaurant in a Box”—to empower franchisees and enhance the customer experience globally. Joe also highlights Yum!'s strategic use of generative AI and voice AI to streamline operations, reduce team member attrition, and improve restaurant operations. Additionally, he delves into leadership training initiatives, including an AI and digital mindset curriculum developed in partnership with Harvard Business School, to prepare Yum!'s leaders for the digital future.

935: In this episode of Technovation, Peter High speaks with Soumya Seetharam, Chief Digital and Information Officer of Corning, a 170-year-old material science innovator. Soumya discusses her dual role in leading IT operations and driving digital transformation, focusing on reducing technical debt, democratizing technology, and implementing AI-powered solutions like Corning GPT and GenAI operator assistants. Learn how Corning is harnessing data and AI to stay at the forefront of innovation and efficiency.

This episode, recorded live at the Becker's Healthcare 9th Annual Health IT + Digital Health + RCM Annual Meeting: The Future of Business and Clinical Technologies, features Michael Hasselberg, Chief Digital Health Officer at UR Medicine. Here, he delves into the transformative potential of generative AI foundation models and the critical role of robust data governance processes. Hasselberg also shares how UR Medicine is approaching innovation in unique and impactful ways, setting a new standard for digital health.

In this episode of Hospitals in Focus, host Chip Kahn explores the digital renaissance revolutionizing health care—a golden age of pioneering technologies not seen since the 1960s, when computers first standardized medical records and diagnostics. Today, with nearly everything digitized, organizations are actively discussing the regulatory and ethical frameworks necessary to navigate these advancements, while protecting against the increasing prevalence of cyber threats.The future of health care looks promising thanks to new innovations, but thoughtful implementation is crucial, and Ardent Health is leading the way forward.Joining Chip on the episode is Anika Gardenhire, Ardent Health's inaugural Chief Digital and Information Officer, to explore how Ardent is thoughtfully embracing digital innovation with reason and purpose.In this episode, Chip and Anika discuss:Conceptual Frameworks for Digital Transformation: The importance of leveraging data to drive innovation and improve patient outcomes.Use Cases at Ardent Health: Examples where Ardent Health is implementing digital solutions to enhance operational efficiency and patient care.Cybersecurity and Protecting Patient Information: Strategies for safeguarding patient data against cyberattacks in an increasingly digital landscape.Guest Bio: As chief digital information officer, Ms. Gardenhire oversees the development and implementation of Ardent's digital strategy across the organization. She is responsible for ensuring digital initiatives are fully integrated into Ardent's strategic plan with a focus on leveraging data to support digital transformation. Ms. Gardenhire also oversees Ardent's IT infrastructure and systems, as well as data strategy and governance.An experienced caregiver and clinical informatics leader, Ms. Gardenhire joined Ardent in September of 2023, and has previously served as chief digital officer and regional vice president of digital and clinical systems at Centene Corporation. She also held various roles at Intermountain Healthcare, including assistant vice president of digital transformation. Ms. Gardenhire holds a bachelor of science in nursing from the University of South Carolina's Mary Black School of Nursing and master's degrees in clinical informatics and management from Duke University.

Welcome to another episode of Press 1 For Nick! We have the pleasure of having Jessica Austin Barker, the Chief Digital and Client Experience Officer at TIAA, a century-old financial services company dedicated to helping individuals in nonprofit sectors secure a stable retirement. Jessica leads TIAA's digital transformation, focusing on client-first experiences in retirement planning. Join us as she discusses turning "mission obsession" into "customer obsession," the importance of micro-behaviors in achieving financial goals, and the innovative ways TIAA is bridging client experience and technology gaps. We'll explore their unique "mission metric" for service success, the integration of digital and human advice, and how AI is being cautiously implemented to enhance client outcomes.Jessica also highlights the emotional connections driving client-centric behavior, the significance of financial education, and how a culture of experimentation fosters growth even in the risk-averse world of financial services. Get ready for an insightful conversation on transforming retirement planning and how TIAA's mission-driven approach is setting a new standard in the industry. Let's dive in!  BROUGHT TO YOU BY: VDS is a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/  SPONSORING OPPORTUNITIES: Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/

921: Picking up a rental car is often the final step in a traveler's journey, making it a pivotal moment where technology can transform the customer's overall experience. In this episode of Technovation, host Peter High interviews Ravi Simhambhatla, Executive Vice President and Chief Digital and Innovation Officer at Avis Budget Group, about his approach to driving digital transformation and customer-centric innovation within a global car rental company. Ravi shares how he and his team are enhancing every touchpoint of the customer journey through AI-driven self-service tools, dynamic pricing, and real-time personalization.

In this episode of the Modern Customer Podcast, Jessica Austin, the Chief Digital and Client Experience Officer for TIAA, shares her insights on customer experience innovations, the integration of AI in financial services while maintaining customer trust, the challenges of serving an aging population digitally, and training contact center agents for empathetic engagement. Jessica shares her experiences and strategies for measuring customer interactions using metrics like the customer effort score, and discusses her personal approaches to leadership and daily routines. Blake Morgan is a customer experience futurist, keynote speaker, and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today's Customer.