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Make entertaining easier. These simple hacks take the stress out of hosting and help you focus on what really matters: enjoying the people you’re with. Resources & links related to this episode: Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
Money can buy you happiness – but not in the way we think. Giving money away – especially to help others – has been shown make us happier than spending on ourselves.Social psychologist Lara Aknin explains the best ways to spend on loved ones, friends and even total strangers to get the biggest happiness bang for your buck.And Harvard's Josh Greene reveals how much money Happiness Lab listeners gave to charity via Giving Multiplier last year – and how many lives you saved.Pods Fight Poverty: https://GiveDirectly.org/betterhumanFor the full text transcript, visit go.ted.com/BHTranscripts Hosted on Acast. See acast.com/privacy for more information.
Executive Coach and Friend of the Pod Michael Melcher joins Sarah to discuss the benefits of networking up. Making connections with higher ups is intimidating but worth it! Michael stays on as Guest Host to discuss the idea of an Admin Night— which is, essentially, a group Power Hour. Then, in Take Two, they discuss their current personal canaries in a coal mine. This week’s Hollywood Hack is Slidelock Carabiners! Finally, Sarah recommends the novel Wolf Hall, by Hilary Mantel and Simon Haisell’s accompanying Slow Read. Sign up for Liz & Sarah’s free weekly Substack newsletter at https://happierinhollywoodpod.substack.com. It will come right to your inbox! Get in touch on Instagram: @Sfain & @LizCraft Get in touch on Threads: @Sfain & @LizCra Visit our website: https://happierinhollywood.com Join our Facebook group: https://www.facebook.com/HappierinHollywood/ Happier in Hollywood is part of ‘The Onward Project,’ a family of podcasts brought together by Gretchen Rubin—all about how to make your life better. Check out the other Onward Project podcasts—Happier with Gretchen Rubin, and Side Hustle School . If you liked this episode, please subscribe, leave a review, and tell your friends! LINKS: Michael Melcher: https://m2leaders.com/team/michael-melcher/ Your Invisible Network, by Michael Melcher: https://amzn.to/440xy87 Slidelock Carabiners: https://amzn.to/4pHVLbs Wolf Hall, by Hilary Mantel: https://amzn.to/48u01Vj Simon Haisell’s Footnotes and Tangents: https://footnotesandtangents.substack.com Photo by Thomas Le on Unsplash Note: Go to the Happier In Hollywood Facebook Group for Liz and Sarah’s extensive Teens/Tweens Gift Guide. Thanks to listeners for such great ideas! Link below. https://www.facebook.com/groups/903150719832696/permalink/3081705578643855/See omnystudio.com/listener for privacy information.
In this episode, Adam and David welcome back longtime friend and mentor Matthew Christoff of EveryCatholicMan.com to talk about what it really means to become a happier Catholic man.Matthew shares the story behind his new devotional, “Becoming a Happier Catholic Man 2026,” and why he believes every man can be happier by drawing closer to Jesus, embracing suffering, and living a zealous Catholic life.Topics discussed:Why God actually wills our true and lasting happinessThe difference between fleeting pleasure and beatitudePracticing the presence of God in ordinary daily lifeUsing “triggers” like sirens, cemeteries, and churches to turn the mind to GodHow technology, curiosity, and pornography are devastating modern manhoodHomeostasis of the soul: breaking habits and building new spiritual baselinesWhy pornography and AI-generated lust are a major assault on men and womenConfession, near occasions of sin, and forming a real battle planThe need for a “penance revival” to accompany the Eucharistic RevivalWhy evangelizing men is decisive for families, parishes, and cultureHow awe of Jesus, not just information about him, is the foundation of conversionThe structure of the book: weekly Gospel commentary, awe-of-Jesus focus, maxims, and prayersUsing the devotional as a couple and in the domestic churchResources mentioned:Becoming a Happier Catholic Man 2026 – devotional for Sundays and feast days of the liturgical yearEveryCatholicMan.com – Matthew Christoff's apostolate and resources for menBrother Lawrence, The Practice of the Presence of GodThe Catechism of the Catholic Church (references used throughout the book)Learn more and get the book:Visit EveryCatholicMan.com or search “Becoming a Happier Catholic Man 2026” on Amazon.Support The Catholic Man Show and get access to extra content and community at:TheCatholicManShow.com
Welcome back to Truth, Lies & Work, the award-winning podcast where behavioural science meets workplace culture. This week, Al and Leanne sit down with Aoife O'Brien Founder of Happier at Work and host of the Happier at Work podcast — for a conversation about why so many people feel misaligned at work, and what leaders can do about it. Aoife combines evidence, honesty and lived experience to break down the real drivers of engagement: values, fit, autonomy, fairness and meaning. It's a grounded, practical discussion that cuts through surface-level “happiness initiatives” and focuses instead on the deeper psychological conditions that actually make work feel good. Expect to learn: Why values misalignment is one of the strongest predictors of disengagement How to diagnose whether your team is missing autonomy, clarity or recognition The role of data in understanding what employees really want How senior leaders accidentally create the problems they're trying to solve What organisations can do to build cultures where people genuinely thrive The biggest myths about “workplace happiness” (and how to avoid them) Whether you're a founder, a manager or anyone rebuilding their relationship with work, this episode is full of practical, evidence-based ideas you can act on immediately.
We talk about why choosing a one-word theme for the year can be such a creative, constructive, and satisfying exercise. We review our words for 2025 and reveal our words for 2026. Plus we share an original and fun reason to have a party. Resources & links related to this episode: Amazing scene in Mad Men Work through my new Gift Idea Generator worksheet Elizabeth is reading: War and Peace by Leo Tolstoy (Amazon, Bookshop) Gretchen is reading: Couples by John Updike (Amazon, Bookshop) Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
Plus: Saying thank you to your anxiety and the opportunity in the dumpster fire. Jack Kornfield, who trained as a Buddhist monk in the monasteries of Thailand, India and Burma, then returned to the US, where he became one of the leading voices in Buddhism in the West. He co-founded the Insight Meditation Society in Barre, Massachusetts, with Sharon Salzberg and Joseph Goldstein, then he went on to start the Spirit Rock Medication Center in Woodacre, California. He's written many books, including his latest, All In This Together, which is the focus of the conversation you're about to hear, along with a new online course he just posted, called Stand Up for Compassion – which is about staying steady in difficult times. In this episode we talk about: The causes of happiness The opportunities (And this is a counterintuitive notion, but…) The opportunities in the suffering we're experiencing today How to stand up for what you care about while staying calm and steady Ways to zoom out and see the bigger picture How to cultivate both courage and Joy How Jack gets consistent hits of Joy in his own life Why intention is important — and how to cultivate healthy intentions And other survival strategies for these times This holiday season, 10% Happier is teaming up with dozens of podcasts for an ambitious goal: to lift three entire villages in Rwanda out of extreme poverty. Join us by visiting GiveDirectly.org/Dan and supporting the #PodsFightPoverty campaign. Join Dan's online community here Follow Dan on social: Instagram, TikTok Subscribe to our YouTube Channel To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/10HappierwithDanHarris
Imagine losing everything you thought defined you – only to discover the most powerful version of yourself waiting on the other side. For most of her life, Dr. Sheri Lake lived for everyone else: a supermom juggling all the balls, exhausted, and numbing with alcohol to cope with the cognitive dissonance of living a life that didn't align with her values. Then, her world cracked open. After a shocking betrayal and divorce prompted her to stop drinking, a car accident and traumatic brain injury gave her a glimpse of the other side. Sheri talks about the details of her near-death experience, and how it became an unexpected gift, inspiring her to become a spiritual teacher and angel communicator who helps women reconnect with their intuition. I had SO many burning questions for Sheri (who also happens to be a 5X alum) and I think you're going to love her insight. No matter how tangled your story feels, your life can transform the moment you give yourself permission to choose again. IN THIS EPISODE: Dr. Sheri Lake's radical rebellion against martyrdom, ego, and societal expectations, from devastating betrayal and brain injury to an empowered, unscripted life The moment Dr. Sheri heard her guardian angel's commanding voice in the backseat, pushing her to get out, and why she now channels messages from angels How releasing old identities, relationships, and even her last name led Dr. Sheri Lake to claim her purpose and teach other women to do the same Soul-stirring advice on trusting your intuition, receiving divine guidance, and stepping boldly into an unapologetic, expansive midlife revolution LINKS/RESOURCES MENTIONED Learn about Dr. Sheri Lake on her website, follow her on Instagram, and learn about her coaching services. If you know you're meant to help other people change their relationship with alcohol and achieve deep healing (along with their bigger dreams), be sure to get on the waitlist for the Empowered AF 5X Coach Certification Program – and get 5x certified as a world class alcohol-free empowerment coach, mindset coach, success coach, NLP practitioner, and hypnosis practitioner when applications open. Check out Euphoric the Club, the premier club for successful women who don't drink (and the women who are becoming them) where you can get access to all my alcohol-free programs and methodology, coaching, and trainings for only $62. Awarded the most empowering book in the sober curious genre, be sure to get your copy of Euphoric: Ditch Alcohol and Gain a Happier, More Confident You today and leave your review. Follow @euphoric.af on Instagram. And as always, rate, review, and subscribe so we can continue spreading our message far and wide.
Today we have a bonus episode for you from Happier with Gretchen Rubin, featuring our very own Francis Lam. Gretchen Rubin is HAPPIER, and she wants you to be happier too. The #1 bestselling author of The Happiness Project and Better Than Before gets more personal than ever as she brings her practical, manageable advice about happiness and good habits to this lively, thought-provoking podcast. Gretchen's cohost and guinea pig is her younger sister, Elizabeth Craft, a TV writer and producer living in Los Angeles, who (lovingly) refers to Gretchen as her happiness bully.On this episode of More Happier:It's easy to get swept up in a cycle of holidays that feels more like a relentless to-do list than a source of joy. In this Celebration Roundtable, we talk about how to embrace the holidays as opportunities for intentional connection and meaning.
In this episode, we explore how prioritizing "inner peace" became a core focus in building a thriving business, sharing "work-life balance tips and techniques" that moved beyond constant grind. The speaker discusses their journey from feeling the need to "how to work harder" to realizing that valuing "wealth and spirituality" is key for sustainable success. This shift helped overcome "fear and anxiety" about not doing enough, ultimately leading to a more fulfilling path.To Join Donni's Mentorship Program, Actionable CEO: https://www.actionableceo.com/enrollTo Get Started As A Coach, Consultant or Course Creator: https://www.sixfigureacceleratoredu.com/home
Are you constantly running on stress hormones? This episode introduces Micro-Joy—tiny, intentional bursts of positive emotion that take just seconds. We explain the neuroscience of how these "mini-interventions" shut down cortisol and activate dopamine. Learn the 4 rules for micro-dosing joy to strategically rewire your brain, build emotional resilience, and reclaim your internal peace after heartbreak. Ready to Fast-Track Your Breakup Recovery? Join the 30-Day Breakup Recovery Bootcamp here: https://www.angieday.com/join/ Join the FREE upcoming workshop "How to be Happier, Healthier, and More Confident After a Breakup or Divorce." Grab your workshop spot here: https://www.angieday.com/webinar/ Discover your Unique Breakup Style: This is a crucial first step to taking back your power. Your confusing emotional reactions right now are not random; they are driven by a subconscious emotional operating system (your attachment style). By identifying your unique style, you gain a clear blueprint for your behavior. This transforms your healing from a frustrating, chaotic storm into a strategic, predictable, and conquerable process. Take the quiz here: https://www.angieday.com/free-quiz/ If you or someone you love is struggling after a breakup or divorce: Reach out to me for help with this or any other topic. Email me at: angie@contactangieday.com Voicemail me at: https://www.speakpipe.com/TheBacktoHappyPodcast
Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Every year, millions of attraction visitors lose hours in line instead of making memories. Since its inception, accesso's virtual queuing has saved more than 4.5 billion minutes of wait time, freeing guests to pack their day with more rides, eats, and excitement. The result? Happier guests who spend more and a better bottom line for you. Ready to turn waits into wins? Visit accesso.com/ROIClinic. The queues are virtual. The results are real. Salma Abassaly is the co-founder and managing partner of CERTIS LLC. Born and raised in Paris, she moved to the United Arab Emirates in 2007 and built a career that spanned luxury hospitality, corporate services, managing children's play areas, and leading leisure facilities before becoming an entrepreneur. CERTIS LLC is a UAE-based inspection and certification body that serves rides, attractions, and leisure facilities, pairing technical rigor with real-world operational insight. In this interview, Salma talks about inspections and certifications, relationship capital, and normalizing diversity. Inspections and certifications “We work with leading operators regionally and we ensure their rides meet international standards and we offer them an end-to-end approach from concept design to installation inspection as well as their ongoing operational audits and inspection.” Salma explains that CERTIS LLC provides an end-to-end approach, from concept and installation inspections through ongoing operational audits and periodic inspections. Her own operator background means she “speaks the language of the operators,” helping clients see an inspection body not as a cost or constraint but as an ally that aligns perception and reality through standards. She and her partner, Fadi, intentionally balance operational fluency and technical rigor so there is “no gap” when addressing client concerns. She also emphasizes credibility as foundational. Accreditation was the stamp that allowed CERTIS LLC to demonstrate quality, reliability, and transparency from day one, opening doors with regional leaders and setting a bar the company intends to uphold as it grows across the region and into emerging markets. Relationship capital “I think the transaction is the ultimate accomplishment of the relationship through the company, but before that, there's the relationship.” Relationships are not just a tactic for Salma; they are a metric of success. She prioritizes availability, consistency, and nurturing human connections beyond business, noting that trust built early makes hard conversations possible when inspections surface issues clients would rather not hear. To protect the partnership at the heart of CERTIS LLC, she and Fadi even engaged in proactive relationship coaching at the company's founding to set ground rules for how they would show up, disagree, and decide together. That investment sustains a culture of collaboration with each other and with clients, where long-term partnership matters as much as revenue. Salma adds that surrounding yourself with people who are “smarter than you” elevates outcomes and turns competition into collaboration. Growth, she says, is rarely linear; persistence, shared purpose, and strong partners win over time. Normalizing diversity “The goal is not really to highlight gender, but more to normalize diversity.” Reflecting on often being one of few women in boardrooms, Salma argues that representation fuels aspiration and that women's leadership brings emotional intelligence, resilience, and collaboration that benefit teams and guests alike. Her advice to women entering the industry is to lead as their authentic selves, not by copying stereotypically male behaviors. She hopes her daughter's generation won't even need to notice whether there are two women in a meeting, because diversity will simply be normal. Salma also shares her experience of the UAE as dynamic, opportunity-rich, and safe, with visible commitment to entrepreneurship and women in leadership. That environment, she says, has enabled her to turn vision into reality and to scale with clarity of purpose. To connect with Salma directly, reach out to her on LinkedIn, and to learn more about the company, visit the CERTIS LLC website. This podcast wouldn't be possible without the incredible work of our faaaaaantastic team: Scheduling and correspondence by Kristen Karaliunas To connect with AttractionPros: AttractionPros.com AttractionPros@gmail.com AttractionPros on Facebook AttractionPros on LinkedIn AttractionPros on Instagram AttractionPros on Twitter (X)
Save 20% on all Nuzest Products WORLDWIDE with the code MIKKIPEDIA at www.nuzest.co.nz, www.nuzest.com.au or www.nuzest.comThis week on the podcast Mikki brings back Dr Cliff Harvey and Darren Ellis to talk about their latest book (and first joint collaboration) Awesome after Forty. We talk about the inception of the book, their current thoughts on all things strength training, fitness, nutrition, health, sleep, fasting and give teasers as to what you will be able to find in the book. This is going to be a must-have for almost everybody to have on their shelves and to dive in on any given topic. It's practical, applicable and readable but they haven't dumbed things down. Would be a perfect gift.Cliff Harvey, PhD, is New Zealand's expert on the effects of a ketogenic diet in a healthy population, but so much more than that. He has been helping people to live healthier, happier lives, and to perform better since starting in clinical practice (way back...) in the late 1990s. Over this time he has been privileged to work with many Olympic, professional, Commonwealth and other high performing athletes. He has also worked with many people to overcome the effects of chronic and debilitating health conditions. Along the way he has founded or co-founded many successful businesses in the health, fitness and wellness space, including Holistic Performance Institute, NZ's leading certification and diploma for health, nutrition, health coaching and performance that has many of the world experts teaching on the course, so students are learning from the best. Cliff has over 20 years experience as a strength and nutrition coach and, in addition to his PhD research, he is a Registered Clinical Nutritionist, qualified Naturopath (Dip.Nat – NCNZ) and holds a diploma in Fitness Training (AUT) and Health Coaching in Patient Care.You can find Cliff over at https://cliffharvey.com/Darren Ellis, MSc, has an aim to share what he's learned with as many people as possible, teaching them that there are no shortcuts with exercise, but that it can be achievable, and even fun, with good coaching and a supportive peer group. He is a regular contributor to a variety of popular print and web based health and fitness magazines, public speaker, and consultant to sporting organisations, businesses, universities and television.Specialties: Strength training and nutrition for fitness, sport, weight loss, muscle gain, longevity.Darren can be found at: https://www.darrenellis.coach/ Contact Mikki:https://mikkiwilliden.com/https://www.facebook.com/mikkiwillidennutritionhttps://www.instagram.com/mikkiwilliden/https://linktr.ee/mikkiwillidenCurranz supplement: MIKKI saves you 25% at www.curranz.co.nz or www.curranz.co.uk off your first order Curranz Supplement: Use code MIKKIPEDIA to get 20% off your first order - go to www.curranz.co.nz or www.curranz.co.uk to order yours Contact Mikki:https://mikkiwilliden.com/https://www.facebook.com/mikkiwillidennutritionhttps://www.instagram.com/mikkiwilliden/https://linktr.ee/mikkiwilliden
The gap between expectations and reality determines whether we feel happy or disappointed. From empty-nest parents hoping for daily texts to tourists experiencing "Paris syndrome," our expectations shape our emotions. Sometimes adjusting expectations—rather than changing reality—is the key to happiness. Resources & links related to this episode: Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
Practical tools to turn down the volume on fawning. Dr. Ingrid Clayton is a licensed clinical psychologist with a master's in transpersonal psychology and a Ph.D. in clinical psychology. Her book is FAWNING: Why the Need to Please Makes Us Lose Ourselves—and How to Find our Way Back. In this episode we talk about: What is fawning, actually Chronic vs situational fawning The physiological ramifications of fawning How power plays into all of this Ways to get clarity around unseen bruises and wounds that drive your behavior Owning your anger – and how to express it in healthy ways How to know if you're a fawner Practical steps to unfawn Accessible approaches to regulating your nervous system How to set boundaries Fawning and un-fawning in a work context, specifically And her observation, which I've been thinking about a lot, that wounding happens in relationships… but so does healing This holiday season, 10% Happier is teaming up with dozens of podcasts for an ambitious goal: to lift three entire villages in Rwanda out of extreme poverty. Join us by visiting GiveDirectly.org/Dan and supporting the #PodsFightPoverty campaign. Related Episodes: How To Regulate Your Nervous System For Stress, Anxiety, And Trauma | Peter Levine How To Handle Your Demons | Richard Schwartz How (and Why) to Hug Your Inner Dragons | Richard Schwartz This Neurobiologist Wants You To Ask One Question To Reframe Anxiety, Depression, And Trauma | Dr. Bruce Perry (Co-Interviewed by Dan's Wife, Bianca!) Join Dan's online community here Follow Dan on social: Instagram, TikTok Subscribe to our YouTube Channel To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/10HappierwithDanHarris
Today, we welcome Rand Selig — an accomplished investment banker, entrepreneur, coach, Scoutmaster, board member, and hands-on conservationist. Rand brings a unique balance of analytical insight and human understanding to everything he does.For more than 35 years, he's led The Selig Capital Group, named the Best Sustainable Investment Banking Firm in the San Francisco Bay Area in 2024 by Wealth and Finance International. Rand is also the author of the award-winning book Thriving! How to Create a Healthier, Happier, and More Prosperous Life — a 333-page guide that's been inspiring readers around the world since its release through selfpublishing.com.Rand's Website @Rmsinstat on Instagram Rand on YouTube Rand's Facebook page Thriving! resonate with readers seeking practical guidance for designing a life filled with purpose, vitality, and joy.The Power of Choice — Why “Thriving” MattersRand, your book is built on the idea that intentional choices can completely reshape our lives. What inspired you to write Thriving! and how do you define what it truly means to “thrive” in today's fast-paced world?Overcoming Setbacks and Building ResilienceYou write about turning obstacles into opportunities — something you've clearly practiced in your own entrepreneurial and personal journey. What are some of your favorite tools or mindset shifts for building resilience through life's challenges?The Science of ThrivingWith your background in both psychology and mathematics, you take a unique, evidence-based approach to personal growth. How do you bridge scientific insights — like self-awareness and behavioral psychology — with practical, everyday tools your readers can apply right now?Designing Your Life — Becoming the Architect of Your FutureYou often say we can design our own lives. What does that process look like in practice? Could you share a few of the most powerful exercises or decisions that help people move from drifting through life to actively creating it?The Ten Keys to Aging Well and Living with VitalityOne of my favorite parts of the book is your section on “The 10 Keys to Aging Well.” You emphasize that aging well is about vitality, not longevity. What are some of the key choices we can make today — psychologically, emotionally, and physically — to keep thriving as we age?You talk about defining success on your own terms. How can people begin that process when society tends to equate success with money or status?Thanks to our sponsor, White Cloud Coffee — fueling creative conversations everywhere. Listeners, enjoy 10% off your first order at whitecloudcoffee.com.And before you go, remember to download your free e-book of Your World of Creativity when you visit mark-stinson.com.
We dig into holiday spending habits with Amanda Christensen and show how couples can protect peace and pocketbooks. From impulse triggers to simple tools and a revolving savings plan, we share practical steps to keep joy high and stress low.• impulse buying traps and how to slow down• agreeing a shared goal for the season• setting a total budget and four key categories• choosing cash for high-risk spending areas• using price trackers to time purchases• organizing gifts with lists and simple apps• planning for hidden costs and last year's data• revolving savings that fund December in advance• a mantra to reduce comparison and pressureVisit our site for FREE relationship resources and regular giveaways: Strongermarriage.org Podcast.stongermarriage.org YouTube: https://www.youtube.com/@StrongerMarriageLife TikTok: https://www.tiktok.com/@strongermarriagelife Instagram: https://www.instagram.com/strongermarriagelife/ Facebook: https://www.facebook.com/strongermarriage/ Facebook Marriage Group: https://www.facebook.com/groups/770019130329579 Dr. Dave Schramm: http://drdaveschramm.com http://drdavespeaks.com Dr. Liz Hale: http://www.drlizhale.com/
Rand Selig is an accomplished entrepreneur, coach, scoutmaster, board member, and roll-up-your-sleeves conservationist. With an MBA from Stanford and undergraduate degrees in mathematics and psychology, he excels at managing complex projects globally. He founded and has run The Selig Capital Group for over three decades. His firm was named the best sustainable investment banking firm in the San Francisco Bay Area in 2024 by Wealth and Finance International. He shares his extensive expertise in his book Thriving! Rand is relentlessly positive and believes he can design his own life and others can, too. Based in Mill Valley, California, he enjoys life's adventures with his wife of 44 years. Contact Rand Selig:www.randselig.com.Thriving! How to Create a Healthier, Happier, and More Prosperous Lifewww.linkedin.com/in/randseligDr. Kimberley LinertSpeaker, Author, Broadcaster, Mentor, Trainer, Behavioral OptometristEvent Planners- I am available to speak at your event. Here is my media kit: https://brucemerrinscelebrityspeakers.com/portfolio/dr-kimberley-linert/To book Dr. Linert on your podcast, television show, conference, corporate training or as an expert guest please email her at incrediblelifepodcast@gmail.com or Contact Bruce Merrin at Bruce Merrin's Celebrity Speakers at merrinpr@gmail.com702.256.9199Host of the Podcast Series: Incredible Life Creator PodcastAvailable on...Apple: https://podcasts.apple.com/us/podcast/incredible-life-creator-with-dr-kimberley-linert/id1472641267Spotify: https://open.spotify.com/show/6DZE3EoHfhgcmSkxY1CvKf?si=ebe71549e7474663 and on 9 other podcast platformsAuthor of Book: "Visualizing Happiness in Every Area of Your Life"Get on Amazon: https://amzn.to/4cmTOMwWebsite: https://linktr.ee/DrKimberleyLinertThe Great Discovery eLearning platform: https://thegreatdiscovery.com/kimberleyl
Has flexible or remote work made work more fun and has the freedom made us happier? The nine to five has changed a lot of recent years; covid forced some business to adapt with working from a home a major shift. But it's not without its challenges, as the lines between work and home have blurred. Auckland University Social Scientist, Barbara Plester has been exploring these questions and spoke to Lisa Owen.
We revisit our long list of hacks to make the holidays a happier time. Resources & links related to this episode: Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
We discuss a know-yourself-better question related to how we conceive of ourselves at different ages. Plus we talk about a way to find excellent book recommendations. Resources & links related to this episode: Join the The Happiness Project: Revisited course Since You Asked advice podcast Shop the biggest journal sale of the year! Substack Live with Sari Botton "Oldster Magazine" on Substack Less Than Zero by Bret Easton Ellis (Amazon, Bookshop) All My Friends Are Going to Be Strangers by Larry McMurtry (Amazon, Bookshop) The Secret History by Donna Tartt (Amazon, Bookshop) Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
If you've ever felt like your inner life is a clenched fist — tight belly, buzzing chest, racing mind — this conversation is for you. In this live session from our DanHarris.com sangha, the great Vinny Ferraro takes us on a kind of "return to the body" safari: soft-belly practice, heart-work, nervous system regulation, forgiving the seemingly unforgivable, and what it actually means to stop becoming and just be here. We also get into the weirdness and power of meditating together online, the comparing mind (yes, the Dalai Lama has one too), why walking meditation is a secret weapon for restless brains, and how both Dan and Vinny were dragged, kicking and screaming, into practices they once thought were total BS. Vinny brings his trademark mix of streetwise honesty, humor, and deep tenderness. This one is about learning to meet yourself — and the world — with a little less armor and a lot more care. Join Dan live every Tuesday at 4pm ET for these weekly meditations and Q&As — plus access to all our guided meditations — by signing up at DanHarris.com. Related Episodes: You Can't Hate Yourself Into Becoming a Better Person | Vinny Ferraro How to Make Time for the Things You Actually Care About | Vinny Ferraro Join Dan's online community here Follow Dan on social: Instagram, TikTok Subscribe to our YouTube Channel Thanks to our sponsors: Airbnb: Your home might be worth more than you think. Find out how much at airbnb.com/host. Bombas: Head over to bombas.com/Happier and use the code Happier for 20% off your first purchase. To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/10HappierwithDanHarris
Just because it's labeled gluten-free doesn't mean it's healthy.In this week's Everyday Epigenetics mini, Susan Robbins and Kate King talk about the truth about gluten-free products, hidden sugars, and high-glycemic “health foods” that might be messing with your gut, your blood sugar, and your energy, without you even realizing it.Susan, a self-proclaimed label detective, shares her favorite tried-and-true gluten-free swaps that actually taste good and support your body's epigenetic expression. (Spoiler: one of them fooled Kate's whole family!)In this episode:The gluten-free pasta brand that tastes like the real dealHow to make zoodles that don't turn to mushA surprising rice alternative with almost zero glycemic impactWhy “gluten-free” often means “high blood sugar and what to choose insteadIf you've ever felt overwhelmed in the grocery aisle or wondered which gluten-free foods are worth it, this episode will help you shop smarter and feel better, one delicious swap at a time.RESOURCES:Show notes: https://healthyawakening.co/2025/11/21/episode94Visit the website: healthyawakening.co/podcastFind listening links here: https://healthyawakening.co/linksConnect with Susan:Check out Susan's NEW E-book! Download it FREE here: https://healthyawakening.co/ebook-signupContact me for your DNA testing or epigenetic coaching! To schedule a FREE Personalized Health Strategy Session, send an email to susan@healthyawakening.coFacebook: https://www.facebook.com/susanrobbinshealthyawakeningInstagram: @susanrobbins_epigeneticcoachSusan's LinkTree: https://linktr.ee/susanrobbinsConnect with Kate King:Kate's Website: https://TheRadiantLifeProject.comKate's Linktree: https://linktr.ee/theradiantlifeprojectP.S. Want reminders about episodes? Sign up for our newsletter, you can find the link on our podcast page! https://healthyawakening.co/podcast
Happy Thanksgiving! Liz and Sarah share a veritable cornucopia of practical hacks from listeners. Some faves? Use a hotel room pants hanger to clip the curtains closed. Put whitening mouthwash in your water flosser. Attach a house key to your dog’s leash. And so many more! Get in touch on Instagram: @Sfain & @LizCraft Get in touch on Threads: @Sfain & @LizCraft Visit our website: https://happierinhollywood.com Join our Facebook group: https://www.facebook.com/HappierinHollywood/ Happier in Hollywood is part of ‘The Onward Project,’ a family of podcasts brought together by Gretchen Rubin—all about how to make your life better. Check out the other Onward Project podcasts—Happier with Gretchen Rubin, andSide Hustle School . If you liked this episode, please subscribe, leave a review, and tell your friends! Sign up for Liz & Sarah’s free weekly Substack newsletter at https://happierinhollywoodpod.substack.com. It will come right to your inbox! LINKS: Luggage Strap: https://amzn.to/4r8kxD8 Plug-in Night Light: https://amzn.to/49rzIRM Expo Markers: https://amzn.to/4icUQO2 Contact Lenses Cases: https://amzn.to/47Zo4uP Satin Pillow Case: https://amzn.to/43D7LCH Asobu Cold Brew Maker: https://amzn.to/47FiAqm Cold Brew Pitcher: https://amzn.to/4iaZj3B Rolling Cart: https://amzn.to/49JE9HR Whimsical Binder Clips: https://amzn.to/4r4s2uY Dryer Sheets: https://amzn.to/3JEDNYo Roomba: https://amzn.to/3LNLFY4 Tackle Box: https://amzn.to/43yHghN Whitening Moutwash: https://amzn.to/3LEDygB Grooming Kit (for the car): https://amzn.to/4roSEar VFM No Show Footie Sock: https://amzn.to/49Ps43G Hulken Bag: https://amzn.to/4r1HiIY Universal Fit Car Gap Filler: https://amzn.to/4oKSTKSSee omnystudio.com/listener for privacy information.
We talk about why it’s such a happiness-booster to raise your hand to organize an event or undertaking—to realize that if you don’t do it, no one will. We also share a hack for making it easier to take medication, and why it’s a good idea to “suffer fools gladly.” Resources & links related to this episode: Shop the Black Friday Sale in the Happiness Project Shop Use the gift guide for thoughtful and easy gift ideas Elizabeth: is catching up on War and Peace by Leo Tolstoy (Amazon, Bookshop) Gretchen is reading: Rules for Visiting by Jessica Francis Kane (Amazon, Bookshop) Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
You'd think ditching alcohol automatically makes you feel amazing, but what happens when it doesn't? Kate Yoder quit drinking expecting glowy skin and more energy. Instead, she was slammed with mysterious symptoms like acne, bloating, fatigue, anxiety, nausea, and sleepless nights. Why was she feeling so sick, when supposedly she was the healthiest she'd ever been? Turns out alcohol can leave the gut, liver, and drainage pathways overloaded for YEARS. Toxins build up. Trauma stores in your tissues. It's all connected. Kate – a longtime client, alum of the 5X certification program, and holistic health coach who created a beautiful business helping women heal after alcohol, shares her raw and honest journey with detoxification, liver healing, and the deeper self-awareness that helped her get to the root of her symptoms. This episode is packed with so many incredible lessons about listening to your gut and how to holistically thrive after alcohol. IN THIS EPISODE: How going alcohol-free exposed deeper layers of health issues for Kate, from acne and bloating to anxiety and fatigue Why persistent health complaints, like poor sleep and digestive problems, are often dismissed by doctors but may be your body's call for real healing The importance of foundational steps like blood sugar balancing, mineral-rich hydration, and opening drainage pathways to transform your energy Parasites, toxins, and the reality of hidden pathogens, plus practical advice to reset, from swapping out toxic products to resetting your nervous system health LINKS/RESOURCES MENTIONED Learn more about Kate Yoder Wellness, follow Kate on Instagram, and book a discovery call if you'd like to learn more about her 1:1 program, Healing Beyond Alcohol. If you know you're meant to help other people change their relationship with alcohol and achieve deep healing (along with their bigger dreams), be sure to get on the waitlist for the Empowered AF 5X Coach Certification Program – and get 5x certified as a world class alcohol-free empowerment coach, mindset coach, success coach, NLP practitioner, and hypnosis practitioner when applications open. Check out Euphoric the Club, the premier club for successful women who don't drink (and the women who are becoming them) where you can get access to all my alcohol-free programs and methodology, coaching, and trainings for only $62. Awarded the most empowering book in the sober curious genre, be sure to get your copy of Euphoric: Ditch Alcohol and Gain a Happier, More Confident You today and leave your review. Follow @euphoric.af on Instagram. And as always, rate, review, and subscribe so we can continue spreading our message far and wide.
What if one small daily shift could improve your mood, health, and motivation? Amy Hudson and Dr. James Fisher break down the science and practice of gratitude. In today's episode, they unpack how gratitude reshapes your outlook on life, boosts exercise habits, and even improves your health. Tune in to hear practical ways to build a daily gratitude practice, the real value of personal trainers, and how positivity ripples through families and communities. Amy explains that with Thanksgiving and the holidays coming up, it's the perfect moment to look at how gratitude shapes our overall well-being. Amy shares Harvard-backed research showing that gratitude is strongly linked to greater happiness. People who practice it consistently feel more positive, enjoy life more deeply, cope better with adversity, and build stronger relationships. Amy highlights a study where participants wrote weekly reflections on specific topics. One group listed things they were grateful for, another focused on daily annoyances, and a third simply logged neutral events. Amy explains that after just 10 weeks, the gratitude group not only felt more optimistic, but they also exercised more and visited the doctor less. Dr. Fisher highlights that focusing on what's good in our lives naturally builds a more positive outlook. And that emotional shift changes how we move through the world, physically and mentally. Amy and Dr. Fisher share that people with a more positive outlook often engage more in exercise and strength training. Dr. Fisher points out that this is a two-way street: exercise boosts positivity, and positivity increases your likelihood of working out. It's a reinforcing loop that improves the mind and body at the same time. Amy explains that a gratitude practice can be as simple as 5 minutes a day, five days a week, for six weeks. Research shows this habit supports mental wellness and creates lasting perspective shifts. Dr. Fisher shares that when we practice gratitude, we tend to spread it. Our positive emotions rub off on the people around us, and that ripple effect can change cultures and relationships. Amy highlights how grateful she is for the exercise coaches who show up every day to guide clients through life-changing workouts. She recognizes that their impact reaches far beyond reps and sets. Amy and Dr. Fisher emphasize that personal trainers bring the kind of knowledge, communication skills, and real-world relationship-building that no lab can replicate. Dr. Fisher explains that exercise coaches combine science, like physiology and biomechanics, with soft skills that help clients feel seen and supported. That blend is what gets real results session after session. Dr. Fisher highlights that personal trainers are, in many ways, healthcare professionals delivering preventative and rehabilitative support. Yet society often undervalues them, which is why he's so passionate about celebrating them. Dr. Fisher and Amy cover how the benefits of strength training ripple outward: healthier and fitter people influence their families, coworkers, and communities. Mentioned in This Episode: The Exercise Coach - Get 2 Free Sessions! Submit your questions at StrengthChangesEverything.com This podcast and blog are provided to you for entertainment and informational purposes only. By accessing either, you agree that neither constitute medical advice nor should they be substituted for professional medical advice or care. Use of this podcast or blog to treat any medical condition is strictly prohibited. Consult your physician for any medical condition you may be having. In no event will any podcast or blog hosts, guests, or contributors, Exercise Coach USA, LLC, Gymbot LLC, any subsidiaries or affiliates of same, or any of their respective directors, officers, employees, or agents, be responsible for any injury, loss, or damage to you or others due to any podcast or blog content.
Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Every year, millions of attraction visitors lose hours in line instead of making memories. Since its inception, accesso's virtual queuing has saved more than 4.5 billion minutes of wait time, freeing guests to pack their day with more rides, eats, and excitement. The result? Happier guests who spend more and a better bottom line for you. Ready to turn waits into wins? Visit accesso.com/ROIClinic. The queues are virtual. The results are real. Tyler Rizzo is the Vice President of Finance at COTALAND. Growing up in Central Florida, he got his start in attractions at Busch Gardens Tampa, then earned a hospitality management degree at UCF's Rosen College before moving from front-of-house operations into analytics at SeaWorld, revenue analytics at Cedar Fair, and leadership roles spanning analytics and food and beverage. He later consulted at Storyland Studios on pre-concept through opening projects. Today, he's helping launch COTALAND in Austin, a dense 30-acre park with about 30 rides built alongside Circuit of the Americas, home to the F1 United States Grand Prix. In this interview, Tyler talks about bridging finance and operations, not chasing expensive pennies, and avoiding the doom spiral. Bridging finance and operations “I've kind of always treated it like an improv group; you never say no.” Tyler explains that finance succeeds when it partners with operators rather than policing them. He emphasizes open lines of communication, involving department heads in decisions, and never blindsiding colleagues with a spreadsheet they've never seen. He also stresses getting into the field, noting how proximity to the park at SeaWorld helped finance teams “walk the walk,” hear guests on rides, and translate spreadsheet cells into real experiences. That frontline credibility matters. Having carried a radio and worked the fryer, he says operators trust guidance from someone who has lived their constraints. Seasonality, hours of operation, and the realities of running rides and restaurants don't always show up in a model. By pairing operational tacit knowledge with analytics, Tyler builds plans that are both tight on paper and resilient in practice. Not chasing expensive pennies “I've had multiple times throughout my career where we chased expensive pennies.” Tyler cautions against over-correcting for small losses without weighing the bigger picture. He uses examples like shrink in retail or food waste in fries: quantification is essential, but so is the cost-benefit analysis of fixes. If moving T-shirts indoors to cut theft chokes visibility and sales, or new security costs exceed the recovered margin, the “savings” are illusory. He extends this thinking to the industry's top- versus bottom-line focus. Cutting hours or labor can protect a quarter, but erode perceived value and long-term revenue. He contrasts firms that invest in people and guest experience with those making knee-jerk reductions, arguing that sustainable performance comes from meeting or exceeding value expectations, not just trimming expense lines. Avoiding the doom spiral “The easy button is to absolutely reduce hours, reduce labor, those start to become expensive pennies though when you're losing your core market.” When attendance dips, slashing staffing may seem prudent, but Tyler warns it can trigger a negative loop: thinner teams degrade service, which depresses visits further. His advice is to evaluate and realign the product's value proposition to what guests expect in that market, then execute consistently over time rather than relying on short-term cuts. He notes this discipline is hardest when micro results are choppy, yet it's precisely when conviction matters. Whether for a single FEC or a multi-park operator, recovery hinges on a clear multi-year plan rooted in core hospitality, supported by data, and adapted through continuous testing of operating models, pricing, and offerings without sacrificing the guest experience. To learn more about COTALAND, visit cotaland.com. To reach Tyler directly, connect with him on LinkedIn. This podcast wouldn't be possible without the incredible work of our faaaaaantastic team: Scheduling and correspondence by Kristen Karaliunas To connect with AttractionPros: AttractionPros.com AttractionPros@gmail.com AttractionPros on Facebook AttractionPros on LinkedIn AttractionPros on Instagram AttractionPros on Twitter (X)
The awe-inspiring true story of “Mountain Man” Dashrath Manjhi is an example of how we can transform pain into action that can help others. After his wife died for lack of medical care, Dashrath Manjhi spent more than twenty years single-handedly carving out a path to make his remote village more accessible. Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
Irritable Bowel Syndrome (IBS) and acid reflux are gut-brain connection conditions that heal best when both areas are addressed. In this episode, I'll walk you through the most effective supplements, dietary strategies, and nervous system regulation tools you need to know in 2025 to actually heal IBS. ✅Start healing with us! Learn more about our virtual clinic: https://drruscio.com/virtual-clinic/
What if leadership wasn't just about solving problems—but amplifying what already works?In this energizing episode of Teamwork: A Better Way, we welcome Christian Thiele, internationally recognized expert in Positive Leadership and Positive Psychology. Drawing from the PERMA model and Kim Cameron's research, Christian shares how leaders can boost performance, innovation, and wellbeing—not by pushing harder, but by leading smarter.We explore:✅ The science behind Positive Leadership✅ How strengths-based leadership transforms team dynamics✅ Practical ways to increase psychological safety, trust, and engagement✅ Why "more of the plus and less of the minus" is more than just a mindset—it's a performance strategyIf you're ready to lead with greater joy, purpose, and results, this episode is your blueprint for building a thriving team culture—especially in tough times.Transcript: https://share.transistor.fm/s/fedbae0b/transcript.txtChristian Thiele Website: www.christian-thiele.com///Christian Thiele LinkedIn: https://www.linkedin.com/in/christianthieleFree Team Diagnostic Offer: https://go.altiumleadership.com/offer-claim-page854408852353584984Book, Practicing Positive Leadership https://amzn.eu/d/4q9MZdTBook, Positive Leadership, The PERMA Model, https://amzn.eu/d/hcjF1rN
I joined Kim and Penn Holderness on their podcast "Laugh Lines" for a funny, thoughtful talk about parenting after the kids move out—a great listen as families come back together for the holidays. Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
- Updates on AI Tools and Book Generator (0:10) - Health Advice and Lifestyle Habits (1:42) - Critique of Conventional Doctors (6:50) - The Rise of AI in Healthcare (10:05) - Better Than a Doctor AI Feature (17:24) - Health Ranger's AI and Robotics Projects (36:07) - Philosophical Discussion on AI and Human Rights (1:10:58) - The Future of AI and Human Interaction (1:17:53) - The Role of AI in Survival Scenarios (1:18:57) - The Potential for AI in Enhancing Human Life (1:19:13) - Personal Experience with AI and Health Data (1:19:32) - AI in Diagnostics and Natural Solutions (1:22:17) - Critique of Google and AI Ethics (1:25:00) - Impact of AI on Human Relationships and Society (1:30:24) - Debate on Consciousness and AI (1:35:54) - Historical and Scientific Perspectives on Consciousness (1:50:21) - Practical Applications and Future of AI (1:53:17) For more updates, visit: http://www.brighteon.com/channel/hrreport NaturalNews videos would not be possible without you, as always we remain passionately dedicated to our mission of educating people all over the world on the subject of natural healing remedies and personal liberty (food freedom, medical freedom, the freedom of speech, etc.). Together, we're helping create a better world, with more honest food labeling, reduced chemical contamination, the avoidance of toxic heavy metals and vastly increased scientific transparency. ▶️ Every dollar you spend at the Health Ranger Store goes toward helping us achieve important science and content goals for humanity: https://www.healthrangerstore.com/ ▶️ Sign Up For Our Newsletter: https://www.naturalnews.com/Readerregistration.html ▶️ Brighteon: https://www.brighteon.com/channels/hrreport ▶️ Join Our Social Network: https://brighteon.social/@HealthRanger ▶️ Check In Stock Products at: https://PrepWithMike.com
DON'T WANNA BE WITHOUT YA Lyrics + Arrangement: Penny and Sparrow JESUS, LOVER OF MY SOUL Lyrics: Charles Wesley Arrangement: Greg Thompson GLORIA PATRI Lyrics + Arrangement: City Hymns 7 YEARS Lyrics + Arrangement: Lukas Graham I'LL FLY AWAY Lyrics: Albert E. Brumley Arrangement: Gillian Welch + Alison Krauss ON STAGE Lawson Simmons (vocals) Xan DuBose Ensley (vocals) Sean Thomson (guitar) Charles Weathers (lots of talking) SERMON AUDIO IS AVAILABLE FOR STREAMING THROUGH THE WEBSITE AND AS A PODCAST THROUGH ITUNES AND PODBEAN. ALL SCRIPTURE QUOTED FROM THE NEW REVISED STANDARD VERSION OF THE BIBLE ©1989 BY THE NATIONAL COUNCIL CHURCHES OF CHRIST. MUSIC COVERED UNDER THE LICENSE CCS#11209.
It’s easy to get swept up in a cycle of holidays that feels more like a relentless to-do list than a source of joy. In this Celebration Roundtable, we talk about how to embrace the holidays as opportunities for intentional connection and meaning. Resources & links related to this episode: Francis Lam Priya Parker Kate Bowler The Happiness Project by Gretchen Rubin Happier at Home by Gretchen Rubin Stone Soup by Marcia Brown (Amazon, Bookshop) Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
Today, we’re sharing a conversation from the More Happier podcast between Kate, Gretchen Rubin, Priya Parker, and Francis Lam. It’s easy to get swept up in a cycle of holidays that feels more like a relentless to-do list than a source of joy. In this Celebration Roundtable, we talk about how to embrace the holidays as opportunities for intentional connection and meaning.See omnystudio.com/listener for privacy information.
In this episode of Making Shift Happen, Coach Jen breaks down the REAL off-season training formula that helps mountain bikers and gravel cyclists get fitter without burnout. Learn how to reduce training volume, maintain motivation, build strength, and avoid trainer fatigue, all while setting yourself up for a stronger spring season. What You'll Learn: Why training less in winter can actually make you fitter How to reduce volume without losing performance The mental shift that keeps motivation alive How to keep indoor trainer sessions fun and doable The essential role of strength training in the off-season A simple, effective weekly winter training structure Why consistency beats intensity in the off-season How to avoid burnout and still improve fitness This is perfect for mountain bikers, gravel cyclists, busy professionals, and anyone who wants to maintain fitness without suffering through the winter. Plus, learn more about the #ShredStrong program’s winter phase that starts on January 5th – the ultimate off-season strength and conditioning plan for cyclists. Or, work with Jen 1:1 by applying to work with her here: https://wvy4j2tn9vy.typeform.com/to/efp8oWSk Check out these other relevant episodes: 230. Strength Training for Pain-Free Knees 226. Off-Season Strength Training for Cyclists: Build Your Best Season Yet 221. How to Develop Durability on the Bike Research referenced in this episode: PMID 40632222 #ShredStrong: Our Winter Cycle Starts on Monday, January 5, 2026! #ShredStrong is my year-round strength training program for mountain bikers and gravel cyclists. You can join any time you want, but we’re starting the main Winter cycle in January! Learn more about the program and sign-up HERE! Do You Want a Coach to Help Make Training & Nutrition Easier and Simpler for You? Hi, it’s me.
Do you enjoy property management? It's often a thankless industry, and it's easy for property management business owners and their team members to become unhappy and burnt out. In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with Ashleigh Goodchild, the voice behind PM Collective, to explore what it really takes to build a property management career that you can enjoy. You'll Learn [01:06] Importance of Having Support [08:01] Community-Led Learning for Property Managers [15:07] Structured Management vs. Random Leadership [21:36] People-Centric Property Management [32:41] Making the Invisible Visible Quotables "There's so much help available out there. And a lot of times we just don't ask as entrepreneurs." "The slowest path to growth is to do it alone." "A lot of people don't actually see what we do. And I think that's where you've got the opportunity." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Ashleigh Goodchild (00:00) Generally churn rate and loss rate for businesses can range anywhere between 15 and 30%. Our office is sitting at about 5%. we've got 1200 doors, to have that 5 % churn rate actually considered really great. Jason Hull - DoorGrow (00:05) Yeah. Welcome everybody. I am Jason Hull, the owner and founder of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. We've talked to thousands of property managers, helped them add hundreds of doors, help them increase profit, simplify operations, get themselves out of the business more and more. And we believe the good property managers can change the world and that property management is the ultimate high trust gateway to real estate deals, relationships and residual income. We are on a mission to transform property management business owners. and their businesses. want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now let's get into the show. So my guest today is Ashleigh Goodchild. Welcome. She's the voice behind PM Collective, the art of property management. together, we're going to explore what it really takes to build a property management career that you can enjoy covering the balance between structured management and random leadership, how to create workplaces people actually want to stay in, and Ashleigh's vision for a more human, less transactional industry. So Ashleigh, welcome to the show. Ashleigh Goodchild (01:35) Thank you so much for having me. Jason Hull - DoorGrow (01:37) So let's give us a little bit of background on you for those that don't know you yet, that maybe you're listening. How did you get into entrepreneurism? How did you get into doing what you're doing now? Give us some of the backstory. Ashleigh Goodchild (01:52) Yeah, so I started real estate back when I was 18 and like many people just falling into it and I was placed into an office that had a business owner, one was an air hostess and one was a pilot and really had no idea of how to run the business. So at that age of 18 and not knowing any better, I just jumped straight into the business and started helping them quite a lot. And then As I went on in my career, I then started my business, SoCo Realty, when I was 23. So I've had that business for 20 years and I've had a very blessed property management and business ownership life. I do say though that when I was 23 and when I started the business, I don't think it would have mattered what I was doing. It wasn't actually about the property management. It was actually probably about business ownership that I was drawn to. And I think I always say, even if I was a hairdresser at 23, it would have been a hairdresser shop that I opened up, just happened to be working in property management. So I've been running that and I've had a very blessed property management life. I always feel a little bit guilty when people talk about the roller coaster of their property management businesses, because I don't feel like I've had that. Or if I have, I sort of feel like maybe I just didn't sweat the small stuff. And so that led me into... Jason Hull - DoorGrow (02:50) Yeah. Yeah. Ashleigh Goodchild (03:10) running and founding PM Collective, which was bringing in a peer-to-peer mentorship and training Australia-wide where we run 200 coffee and conversations every year. And we really support each other in the industry just by that casual learning from each other. Jason Hull - DoorGrow (03:27) That's awesome. So they're getting together, hanging out with each other, sharing ideas, and you're kind of the facilitator in this. Ashleigh Goodchild (03:35) Yeah, we do it Australia wide. have loads of hosts around Australia. So other people like myself who want to give back. So it's a great opportunity for people to give back. We've actually run a couple over in the US as well. And we have just had one in New Zealand. So the idea is that it allows people in the industry who have been in for a long time, like I said, to give back to the industry and help the the younger ones that are coming in to really learn to enjoy the career as well. So it's really great. Jason Hull - DoorGrow (04:04) Yeah, you know, it's amazing how much help is available and how willing people are to help. Yeah, I'm reading a book right now by Simon Squibb, I believe is his name, something like that. And it's it's about like following your dream and having a dream. But he said he created an organization that. I guess over in the UK, but he created this organization that allowed people to either help. fun people's dreams or for people to get their dreams launched. And he said that they had way more people. He thought everybody would be wanting to get the dream and their own dream met. He said they had way more people offering to help those that had a dream. And so, and he was talking about how much help is available. So. There's so much help available out there. And a lot of times we just don't ask as entrepreneurs. know, there's this funny thing that when we start out as an entrepreneur, we've kind of come through this whole world where we're such a minority, because most people on the planet are not entrepreneurial currently. And so we get a lot of feedback that we're weird or that we're different or that we're strange. And so we learn to kind of isolate. We start to recognize, I'm different and there isn't a lot of help or support. which is kind of an inaccurate viewpoint, but we kind of view ourselves as an island. And then we start our journey as an entrepreneur and we usually think we're gonna do it all ourselves. We're gonna read the right books and watch YouTube videos and we wear it as a badge of honor. I'm gonna get this thing started and do it all alone. that's, as I say at the end of my podcast each episode, that's the slowest path to growth is to do it alone. Ashleigh Goodchild (05:40) I think as well, like we find that a lot of people are really great at their jobs. They're either, you know, great property managers, great BDMs, and they have people around them that say, you know, you're so good at what you do, you should go open up your own business. And I don't think people actually realize there is, it can be really hard to start your business. I mean, you've got the logistics side of things, but you just assume the phone's going to keep calling and start calling as soon as you're out on your own. Jason Hull - DoorGrow (06:02) Yeah. Ashleigh Goodchild (06:09) And I think that that's one of the biggest things that I see people underestimate. And so to be able to give them that support and not be forced to sell their business because it's just got too stressful. I've got one of my clients where she had her own property management business when she was in her twenties. And she ended up selling it because it was just too much to handle at that age. She didn't have the support, you know, 10, 15 years ago. Jason Hull - DoorGrow (06:14) Yeah. Yeah. Ashleigh Goodchild (06:36) And I remember her saying, I wish PM Collective was around because I wouldn't have sold my business. But now I can have the stamina for my business because I've got that support around me. So I think that that's where I'm seeing a really big gap. people who think, you know, people who are great at their job, which means that they think they're going to be great at business ownership, which is not always the case as well. Jason Hull - DoorGrow (06:57) Yeah, there's a great book on that exact subject. It's called the E-Myth, the E-Myth Revisited. And in this book, E is entrepreneur, it's entrepreneur myth. And basically the summary of the whole book is if you think you, if you've learned how to do the technician level work, you like you have learned how to bake really great cakes. The myth is that now you think, well, I could go start a business and start a bakery making cakes. But a business involves a lot more. A business involves marketing, sales, accounting, you know, a lot of different stuff that is outside the skill set of baking a cake. And so the same thing with property management. Some people are like, I've managed properties for a while, or I've done business development for a property management company, done sales for a while. And they think I could now go start a business doing this. And that's the technician level work. That's not the business ownership type of stuff. then that's where things get a little more difficult. Yeah. Ashleigh Goodchild (07:57) read that book it's actually a really great one for newbies in the business. Jason Hull - DoorGrow (08:01) Yeah, yeah. So yeah, I love that. So how does the PM collective work? How are you getting people together? How do you facilitate this? What does a typical meetup look like? How do you make these connections? Ashleigh Goodchild (08:13) Yeah, so we very much just have hosts that reach out to us and they see a gap in their location. And then they just give me, they have to give me three dates, times and locations. And I just set them up online for them. So it's relatively easy for the host. Everyone just rocks up. It's very, very casual. They grab their own coffee, they take a seat and the host is there just to sort of welcome everyone and sort of facilitate it to a certain point. We have the groups, they can range anywhere in size between four people to 20 people. And to be honest, even the groups of four, I find are so important because I find that the intimate conversations are so much stronger in those small groups and people really open up. And the conversation could be about anything. It could be about... certain products that we're using. might be about some subscriptions. It might be about what's currently not working, what demos we've had, what problems we've had. And I find in that smaller group, people definitely open up a lot more and get that real, really good support that they need. Sometimes it's we chat on a personal level. Again, that comes down to people that are personally happy, I believe make the best. employees and their best employers. And it's really important that we look after people's personal state and having those personal conversations and those opportunities to vent, think are incredibly important in that environment as well. And then we have a big mixture. So we've got some groups where we get a lot of BDMs come along, some where it's just the solo printers, some where it's the referring partners, they sort of just all find their own vibe. But one of the biggest things that has been really important is that consistency. So knowing the for the public to know that we're going to show up every single month at this location. And we're here if and when you need us. That consistency is really important. So really casual, you don't need to buy a ticket or anything like that. And I think that really what's made them successful though is that consistency. Jason Hull - DoorGrow (10:15) Got it. So is how does the PM collective have the bandwidth to facilitate this? How do you guys make money? How does that work? Ashleigh Goodchild (10:23) So we don't, we sort of run it as a bit of a not-for-profit, even though it's not registered as a not-for-profit. So the purpose is very much community-led learning. And I guess on a personal level, I run my own business, my own real estate business. So for me, that's my bread and butter, and this is really what's considered my passion project. So this is sort of more my legacy, I guess. And, you know, I've got the time and the energy. Jason Hull - DoorGrow (10:27) Okay. Ashleigh Goodchild (10:48) to and the love to do it. So that's what I do. We have got great sponsors who help support our podcast and cover the cost for the membership and things like that. And we've got a membership base, which would be say, I guess on the smaller medium size. And over time that will grow. But for now, the support is really where it's at and we're driven by that with no need. for any strong monetary value coming through at the moment. That might change in 10 years, but for now and the last five years, it's been perfect. Jason Hull - DoorGrow (11:19) Well, mean, it sounds like the people that are really giving to this community like yourself probably have some of the healthiest businesses because the people that are in over their head don't have time to go hang out or go to lunch or to meet up with people. so, you know, that, and that, you know, that allows people to come in that maybe they're are struggling to meet and hang out with people that are in a healthier place and kind of lend them a hand up. Right. So. Ashleigh Goodchild (11:32) No. It's interesting because in Australia, we've got what we call CPD points. don't know if you've got them, where they're like compulsory development points that you've got to do to hold your registration. and our events, they are not CPD registered, which means that people don't come along because they are coming because they just have to be registered and they just have to do so many points. They come because they actually want to come along. Jason Hull - DoorGrow (11:57) Okay. Yeah. Ashleigh Goodchild (12:12) And I think you'll find that that has made a massive difference with the vibe. Like we had an event the other night, because we sort of run the separate events as well. And, you know, everyone comes along, they're catching up, they haven't seen each other for a couple of months. And it really feels like someone's birthday party. But the important thing is that people are there because they want to, not because they're going to get a CPD point attached to it. And you really can feel that difference in the vibe. Jason Hull - DoorGrow (12:37) Got it. Okay, well, let's take, I'm gonna do a quick word from our sponsors. This will be relevant. If you are a property management business owner, you're tired of getting tangled up in numbers, KRS SmartBooks has your back. They specialize in property bookkeeping for small to mid-sized managers who'd rather focus on, well, managing. So with over 15 years of experience in real estate, accounting, they're pros in Appfolio Yardi and all the top property software. Trust them to make your monthly reports hassle free so you can get back to what really matters running your business. Head over to KRSbooks.com to book your free discovery call. And so maybe that'll help you have a little more time to get back to the property management community. All right. So back to what we were talking about, Ashleigh. I love, I love this idea. I love that you've facilitated this vehicle for everybody to get together. You just, resonate positivity and I'm sure that kind of sets the tone for the group that people are kind of attracted to. And I've been part of groups where the leaders are very positive and it's just a different category and group of people. There's a lot of people that are helpful, positive. I'm in masterminds like that. And then there's others where the leader is more kind of like a dictator cult leader and like, it's just a very different environment. And there's a lot of guilt and a lot of shame and stuff like this, right? and, I've been in some men's programs and things like that that were like that. And it's just, you know, it's a totally different environment. So you've created, and so this is really, I think a strong Testament to you. How many, how many people are involved in this throughout Australia and beyond. Ashleigh Goodchild (14:13) should know the answer to that and I don't. And I would probably say there would be around 20 hosts around Australia. So 20 people, have started having visionary leaders in each state and to help sort of help me control the states. But yeah, about 20 hosts. But then like I've got, for example, an audio summit coming up. Jason Hull - DoorGrow (14:21) Wow, OK. Yeah. Ashleigh Goodchild (14:37) And that's got 17 leaders in Australia doing an audio summit for me. And we're doing 17 days of tips and tricks. So there is a lot of people that make up all of this, a lot of other coaches and trainers that give their time and their knowledge as well to it. So it really is a big project. in total, I'd say there's probably about a good 40, 50 people from coaches, trainers, leaders. who facilitates some sort of knowledge base for me on all these events. So pretty lucky. Jason Hull - DoorGrow (15:07) So describe to me the difference between structured management and random leadership. Ashleigh Goodchild (15:13) Yeah, so that's something that I practice inside my real estate at SoCo. And one thing that I've learned from other people and other leaders is when we do, obviously you need structured management, in terms of processes and procedures and all of that, and that's fine. But when it comes to leadership, sort of what you talking before about the dictatorship, I feel like I probably practice servant leadership a lot more. practice servant leadership at SoCo, which is the real estate, and I practice servant leadership in PM Collective. And very much I do picture myself or feel that I'm a leader from the bottom and that you just tell me what you need and I will deliver it for you. So I do that both in PM Collective and SoCo. And that's where the support comes from. The random leadership, I think, has been something that has really helped me keep long term staff. I'm known in the industry for having a long term team. anywhere between sort of seven years and 15 years average for property managers, which is great. And one of the things I would say have helped me and I have to say I haven't done this on purpose. It's just the way that I've done it. And I now I reflect back on it. I can see how it's worked. And if we were to every single year, give our team a Christmas bonus every single year, they're going to expect that. And if one year you don't do it because you can't afford it or something's changed, people are going to start getting a little bit ticked off because it's like, where's my bonus? get one every year. And I think the same goes with the Jason Hull - DoorGrow (16:52) become expected. Ashleigh Goodchild (16:54) very much expected. And I think when we start getting, creating expectations with our team, that's when we can start getting a little bit of conflict. And I've seen it in a lot of agencies. So where I, I, I think what I think works really well is things like we might as an office randomly buy someone a coffee, or we might just randomly say, Hey, let's go out for lunch, or randomly, we'll do a Christmas bonus randomly. We might shout everyone a voucher for a massage. All of those random things mean so much more to your staff and they appreciate it so much more. Even if it was that $5 coffee or that random walk or that random time that you're giving, I just find that that doesn't set up expectations and people appreciate those little things a lot more. And like I said, it's not something that I went and said to myself, this is how I'm gonna manage my team. It's something that I just did naturally, probably because I'm a little bit scatty and I probably was, you know, not very good at keeping things consistent. But now that I look back on it and I can see that that 100 % has played a massive part in creating a really healthy long-term team. Jason Hull - DoorGrow (18:07) Yeah, that makes a lot of sense. know, yeah, giving gifts means a lot more or giving experiences or doing things means a lot more than, you know, than just a bonus that they're expecting at the end of the year. And most people aren't actually money motivated. BDMs usually probably should be a little bit and maybe entrepreneurs, but that's the mistake entrepreneurs make is that we assume everybody else likes money as much as we do. A lot of times. And so we try to bonus people or reward people or motivate people with money. And a lot of times that backfires. And because most people aren't money motivated or money driven, know entrepreneurs listening right now are like, what? That makes no sense. I don't understand it, but yeah. Ashleigh Goodchild (18:48) I think a lot of businesses as well, they try to manage their team by textbook and you know, the textbook says, we should give people their birthdays off or a textbook says we should, you know, we should do a bonus at Christmas or whatever it might be. But I think, you know, really getting to know each person and I know who in my team values me sitting down and talking to them and asking them how their weekend was. However, if I went and did that to someone else in the team. That'd be like, you just go away. I'm trying to work here. And I, I, I, yeah, I know what, what each person needs to be happy. One thing that I found more recently is that if your team can have a hobby, that is probably the biggest thing to create a happy team and hobbies prevent burnout. And I think that when we get a lot of people in the industry where all they do is work and family, work and family, they don't have anything in between. And so like one of my girls, she loves to play golf. She really young girl, 21 years old, plays golf semi-professionally. And she had asked whether she can start having some private coaching on Tuesday afternoons. So she was going to come in a few hours early. And I was like, absolutely no problems at all. Because if I give her that Tuesday afternoon off to go play golf, there's something else that she loves. I just find that, you know, people have to have other things they love just besides, yeah, besides the work and family. And that's something that I feel like I really try to encourage with everyone in industry is find a hobby if you're feeling stressed. And you know, and a hobby is not, you know, reading a book or something like that. It's actually like playing pickleball or netball or coaching a team or it's something specific. Jason Hull - DoorGrow (20:37) Got it. OK, so you're encouraging team members to have hobbies. And that allows them to maybe have a little bit more to bring to the table in terms of energy and life, it sounds like. Yeah. Ashleigh Goodchild (20:42) 100 % Yeah, yeah, it just allows them to enjoy enjoy work. And like I said before, you've got to have them they need to have a happy home life for them to perform well for your clients. It's really, really important. You can't, you can't have them having a tough personal life at all that's going to affect you and your clients. Jason Hull - DoorGrow (21:10) Got it. Yeah. Yeah. There's a, there's a really good book called giftology by John Rulin. And he talks about the benefit of giving gifts, gift giving, to basically for almost as marketing or do increase referrals or to increase retention. But the same thing applies to team members. These doing these random things, sounds like a really solid idea. And then also encouraging hobbies I think could be really beneficial. So, So explain your vision for a more human and less transactional industry. Ashleigh Goodchild (21:43) So in Australia, have starting to become quite reliant on our offshore staff and our offshore team. And I'm assuming that that's everywhere. Would that be the same with your businesses? Jason Hull - DoorGrow (21:55) Yeah. Yeah, I would say so. There's a lot of people that are hiring VAs in the Philippines or Mexico for sure. Ashleigh Goodchild (22:02) Yeah, I mean, and whether it's part of your business plan or not, you know, I fully respect that. But what we've found in businesses is that by passing on the transactional work to our offshore team, and transactional, mean, collecting the rent, arranging maintenance, sending out inspection letters, you know, all of that sort of admin tasks, we're finding that that's really not where the value of a property manager or business owner is anymore. Jason Hull - DoorGrow (22:19) Mm-hmm. Ashleigh Goodchild (22:31) And so what we need to do is to move our skillset into more of a consulting role. We currently have been doing for a number of couple of years and I teach this a lot to other officers is what we call an annual investor audit. So our annual investor audits, they are 30 minute consults with every client and we are going diving straight into all the holistic side of their property because we need to make sure as a business that our clients are emotionally well and financially well. If they're emotionally and financially well, they're going to keep their investment property. The minute that they're stressed and not making money is the minute that they sell. And obviously that's not what we want in the businesses. So to do that by checking in with them, we are talking to them about any red flags we see with their tenancy with their rent or their inspections. Jason Hull - DoorGrow (23:10) Yeah. Ashleigh Goodchild (23:27) We're talking them through and helping them understand what level of maintenance is considered normal or excessive in their property. If they're not spending enough maintenance, we're talking to them about ideas they've got for future renovations. We're talking to them about what their mortgage rates doing, how are they feeling? Are they positively geared or negatively geared? Is there any circumstance that's coming up in the next 12 months that we should make a note of that might cause them a little bit of stress? We are... Talking about all of those things on a real conversational level and it allows us to pick up trends of what that client's plans are. Are they planning on building a portfolio? Are they planning on selling in six months? Are we going as an office to see a huge wave of clients starting to sell? Is that something we need to protect that, you know, as an asset in our business? And so when we start getting into that consultancy role, it's no different to your accountant organizing a tax planning meeting. you know, in April, for example, that's exactly what we're doing. And we are planting seeds for that client so that they're never surprised when we call them up to say, Hey, your rent's gone backwards, or you got to spend $10,000 on the property. And that has been incredible. It's not only been something that's helped our churn rate. Generally in Australia, churn rate and loss rate for businesses can range anywhere between sort of 15 and 30%. Our office is sitting at about 5%. For it so for a large, a large office with we've got 1200 doors, to have that sort of 5 % churn rate is is actually considered really great. And I do put that down to the annual investor audits. And in addition, though, it allows the business owner Jason Hull - DoorGrow (24:52) Yeah. Ashleigh Goodchild (25:10) to take control of their asset and not to have to maintain that relationship. Because at the end of the day, I'm very passionate about that that client is my client as the business owner. And I need to keep that relationship up. And if I put all of that responsibility onto the property manager and my property manager leaves, I've got a risk that that client is going to follow the property manager. So that's a little bit of my of the importance and responsibility I take as a business owner. So they have been an incredible game changer for retention, but it's also helped uncover new business opportunities because when we've done these for our clients, we've never sort of asked them, do you have any properties? But so many clients have actually said to us, that was so good. Can you do it for my other property? And I'm like, sure. Where's your other property? and got the address and we've subsequently got the business of the because the other agencies weren't doing it. So obviously over time, more offices will start doing it. But that's just a great example of elevating the human side of property management. And we started introducing these in our business, like I said, a couple of years ago, I now teach them to other agencies around Australia. And then as soon as we can get, you know, a really good percentage of businesses, all bringing these in as just a natural part of the business, then we will that's how we see the industry elevate. And then that's just going to be considered a normal thing like checking rent arrears. And so that's really my vision to, to bring in things like that. I've been trialing, I do a lot of like mirroring in the business. So I trial things in my business first. And if it works, I will put it out to the industry. the other trial that I did was, which actually didn't work. And, it was about, I had a junior property manager and we had a lot of clients that we were losing from, from fees from owners being fee driven. And I thought to myself a little bit like a hairdresser. You've got a junior apprentice to cut your hair. You've got a senior stylist or you've got the director. And I thought to myself, I'm actually going to do a fee schedule with a junior rate. So if you want to, if you're fee driven and you want a junior to look after your property with less than one year experience, this is the fee. And if you want a senior, this is the fee. Now I thought that everybody would jump at the junior fee schedule because everyone seemed to be fee driven. What was so interesting is I did this trial for 12 months and I probably had 3%, maybe 2 % of clients actually say, I'll go with the junior fee schedule. Every single person said, thanks, but I think I'll stick with a senior. And I think that that's a great example to showcase that investors do want the experience. They want the peace of mind. And we all thought they wanted cheap fee schedules, but when given the opportunity for the cheap fee schedule with a junior, they didn't take it. So I thought that that was a really good example. Yeah, I know. Jason Hull - DoorGrow (27:49) Mm-hmm. yeah. I could talk about that for an hour. We've tested a lot of stuff on pricing. Ashleigh Goodchild (28:10) But it was just a great test to do. I trialed it, it didn't work. So I've gone to the industry and I've said, given it ago, it hasn't worked. I'm now trialing a second option with fee schedules. And hopefully that works because I just feel like the industry needs to move just from the same fee schedules we've been doing for 20 years. It really is something that needs to be done there. So that's my next mission. Jason Hull - DoorGrow (28:14) Yeah. Yeah, I love it. I love the experimentation. So cool thing about my position is I get hundreds of guinea pigs. And so I do all sorts of testing. And so we could chat about some of that. We've done some fun stuff, but I love the idea of the annual investor audit. call those, we coach clients on that as well. We call those annual portfolio reviews and that's a great opportunity to get more referrals. great opportunity to get more reviews and testimonials. It's a great opportunity to create more connection with the client and to showcase what's invisible to them currently that you're actually doing work. And yeah, and it's going to significantly decrease churn. You mentioned churn maybe between on a lot of companies, maybe being between 15 to 30%. And if you're at 1200 units, I was doing math while you were talking, that would be between 180 to 360 units being lost each year. And so a lot of property managers don't pay attention to what's leaving and they think, well it's infrequent or they're selling their properties or whatever and they're not paying attention to that. They're so focused on how do I get more doors? And sometimes they're losing more doors than they're adding each year or they're just breaking even. And so they've been at the same spot for like a decade sometimes. And they're wondering, why does this feel like a grind? And they're not making progress. And sometimes you have to look at what you're losing and what's your level of service that you have there and how visible is what you're doing to your client? Because if it's not visible, they're going to assume, well, why do I even pay them? They're not doing anything. They're just collecting rent. Yeah. Ashleigh Goodchild (30:15) Yeah, it's like, I call it a, we've got a client success manager. And I think that that's a real missing part in a lot of businesses because we've got the BDM who brings in new business. We've got the property manager who maintains it, but the client success manager actually is what I call a BDM in reverse, because if they can prove your retention, that is growth. So therefore it is still a BDM role. Jason Hull - DoorGrow (30:21) Mm-hmm. Yes. Yeah. Ashleigh Goodchild (30:41) that you've got someone specifically for. So that's a real big missing part. And I think a lot of businesses when they don't have somebody specifically on that role. Jason Hull - DoorGrow (30:52) Yeah, I've been privy to see inside of a lot of different types of businesses and being in a lot of different masterminds. And one of the things that I've seen is that some of the most sales oriented organizations, like companies that they're focused on placing salespeople and hiring salespeople and stuff like this, they always have their best salespeople graduate to be on their client success team. is how they kind of position it. And they call that their second sales team. Because these are the people that get people to re-up or renew or continue on, or to bump up into a higher level program. so client success is your other sales team. their whole job is to decrease churn. Their whole job is to increase retention. So at DoorGrow our client success manager is my oldest daughter. And she does our client success. And she's got the personality for it. She's much more of a feeler than I am. She's much more about community than myself, right? I'm more of a logical thinker in a lot of instances. And so clients just love her. She does a great job. And so everybody should have client success. What's funny is in the property management industry, you hear the phrase property manager, but that's like this mystery sort of title that means a different thing to everybody you ask. And so for some of them, some people think their property manager is supposed to be a BDM also. I'm like, those are... probably different personality types. Some think they're the maintenance coordinator, but then they'll hire a maintenance coordinator and they call somebody else a property manager. so property managers also could be those client success people, the relationship builder. And so that's where it gets confusing is when we're, I hired a property manager. Well, okay, what are you having them do? I always have to ask because it's always different. So I don't know if you've noticed that in Australia, but. Ashleigh Goodchild (32:41) Yeah, and I think as well, like, I like what you mentioned before about how a lot of people don't actually see what we do. And I think that's where you've got the opportunity. Because I remember a long time ago, a client said to me, you know, wanting to negotiate on fees after a couple of years. And he said, you know, your job's easy, you don't, you know, the you don't have to do anything for your money. So therefore, you should reduce the fees. And I'm like, Jason Hull - DoorGrow (32:49) Yeah, it's invisible. Ashleigh Goodchild (33:07) Hold on a second, we've chosen a fantastic, perfect tenant. We do a lot in the background to make it look like we are managing it nice and easily and not creating any stress for you. Do you want me to create a problem tenant so it looks like that I'm doing work so that you can justify the fee? Because the fee is so, is reflective on you finding, it look like that we're having a very easy life. but that's taken a lot of skill and experience to do that. It's just so backwards, isn't it? That the way that they validate our fee, if we have got lots of problems and they think we're not worth our fee when we've got nothing to do and got a perfect tenant, which was the result of us putting it in the first place. Jason Hull - DoorGrow (33:34) Yeah. Yeah, I used to work in IT and one of the things I learned in doing IT and working on computers and networks is that if you make everything run perfectly, they wonder why they even pay you at all. And then I also noticed if there was a problem, they're like, why do we pay this person at all? There's now this problem with the network. so either way, couldn't win. So I learned I had to make the invisible visible. I had to tell them all the time, hey, I just updated this server. I just changed this. This has been improved. That's preventing these problems. And they're like, wow, Jason's on top of this. Jason's making everything run smooth. So I had to learn to be noisy. I worked at Hewlett Packard and I was in Boise, Idaho and I had a boss in Texas. And he would just look at our... he would message us all throughout the day through an instant message app or whatever. He would message us, what are you doing? What are you doing? And I was like, he can't see what we're doing. So I just started changing my status. I allowed you to put a little status, they use some Microsoft app, I can't remember Teams, I don't remember what it was. But I just would update it every day and I would say like throughout the day what I was working on in that moment. Updating this, working on this, doing this, and just what I was doing. And so then he started asking, what's your coworker? doing because we were a two person team that were over a big system. And he was like, what's what's what's Josh doing? Is he working? What's he? So he started to perceive that I was on top of things and working and this other person was lazy and not doing stuff. I'm like, no, he's working too. So yeah, but that's I sold, you know, we've translated that to helping clients make sure you're showcasing the invisible because they can't see it. Otherwise, you have to be noisy. And those annual reviews are a great opportunity to do that because you say Here's how many maintenance requests we've handled that you didn't have to deal with. Here's how much money has been collected. Here's the payouts that we've done to you. Here's all the stuff that we've been taking care of that's prevented you from having to deal with this. Here's how many calls we took. Here's how many tickets we handled. All these vanity metrics justify why they spend the money with you. So I love that you're reinforcing that idea. So for my clients listening. She said, and she's got 1200 doors, which is probably more than some of you. so Ashleigh, what do you feel like people are hearing your low churn rate besides the annual investor audits that you do and maybe having a client success manager. I don't, what, what do you feel like is really significantly reduced the churn rate down to 5%. I mean, that's significant in any business. Ashleigh Goodchild (36:25) Yeah, it would. You've got your audits, it would probably be I think myself being a director of the business who is 100 % active in property management and approachable is a really important word. Clients know that they can call me at any time they know that if one of my property managers is on leave, they can call me to handle anything that plays a massive part. And if I reflect on some of my clients, because we all get clients that, you know, maybe aren't happy with something or a little hiccup has happened, to know that my clients don't just silently leave and say, that happened, not happy, I'm gonna go find someone else. They always contact me first. I actually had one the other day to say, Ash, my property manager is really lovely, but I'm just feeling like I need someone with a bit more confidence. No problems at all. Let me move you to this person. The fact that they approach me first and give me the opportunity and know that they can call me to move them. I just take that with so much privilege because that doesn't happen in a lot of offices. If you're not approachable and your client would rather just leave the property, then bother coming to you because they don't think they're going to get heard. That's going to be a problem. So for me, that is massive. Jason Hull - DoorGrow (37:24) Yeah. Ashleigh Goodchild (37:46) And then probably the final thing, I think that our values really show through, through social media and my presence on social media, the fact that they know me on a personal level, they can see that I've got kids, they can see that I've done podcasts, they can see when I win awards, and embracing our clients on our journey and allowing them to see every part of me as a human being, I think is great. We do an annual an annual drive for a not-for-profit. support DB survivors quite a lot in our business and we promote philanthropic investing. And so the fact that we bring in our clients to be involved in that process by buying their clients, their tenants a hamper for Christmas to strengthen relationships has been a fantastic PR exercise with clients saying, you know, yes, please organize my 10 Christmas hamper and we're just so thankful to be aligned with a business like yours that supports, you know, good causes. It's those little things that I've probably played the biggest part in it, in their retention and client success. Jason Hull - DoorGrow (38:49) Love it. Yeah, I love that. A lot of property managers are so focused and business owners are so focused on thinking, what, how do I get more money? How do I take more instead of like the benefit of being involved in how much trust it would create to be involved in some sort of philanthropy or charity or something that's a bit more outward focus. And, and one of things we are really big on at DoorGrow is coaching our clients on finding a, in building out their client centered mission statement is figuring out. How do you make this vision bigger so that you're having a positive impact, not just for yourself, for the business, for your team, but maybe the community at large, maybe the industry at large? And what sort of impact and change do you want to see there and making that vision bigger? Because it allows you to attract team members that are inspired by a bigger vision, allows you to attract clients that resonate and are inspired by a bigger vision. And so you get better people all around. Ashleigh Goodchild (39:48) And it gives other people the opportunity to do good. And with our annual hamper drive, we did that last year. And all we did, we aligned ourselves with a not-for-profit hamper company, which is sort of like a by-product of one of the charities. And they support women getting back into the workforce. And so not-for-profit, we emailed all our clients and we said to our landlords, listen, if you've had a great year with your tenant, we would love to arrange a hamper on your behalf. It's $88. Jason Hull - DoorGrow (39:53) Yeah. Ashleigh Goodchild (40:16) and we'll take it from your rental income and we'll send it on behalf of you for Christmas. It's a great way to acknowledge you've had a great experience with your tenant and strengthen that relationship. And from that alone, just us doing OneDrive last year raised 14,287. And so this year we have now through PM Collective promoted that through other agencies to do the same. And I actually had an email from the CEO of the not-for-profit today and she said, Ash, I am just so excited to get these numbers back to you. We have had such a huge response from you and assitting against it. And I just can't wait to see what the figure will be because I know as an agency, we will do probably double and the fact that other agencies now will do good. It's just an example of the impact that we didn't realize we were having by giving our landlords the opportunity to do good, but then sharing that with other people to give them the opportunity for their clients to do good. It's just so wonderful on so many levels. And it's the same with our philanthropic investing. encourage owners who financially are able to rent out their home at a low market rate to a survivor of DV. Jason Hull - DoorGrow (41:19) Love it. Ashleigh Goodchild (41:29) to do it and you'll be surprised at how many people don't even know it's an option. It's not saying that it's right for every landlord, but there are so many landlords out there who have a vacant property and didn't even know that they could do this jump on board. yeah, giving those opportunities to people that didn't know that it was an option, I think is really great to see. Jason Hull - DoorGrow (41:50) Yeah, love it. mean, people want to feel good about themselves and, you know, being able to give gifts or being able to benefit others makes people feel good about themselves. And if you're giving your clients a chance to feel good about themselves, they're going to associate that with you. Yeah, that's beautiful. So, well, cool. I love all these different ideas and tips. think you've shared that. I love the idea of doing the annual portfolio reviews. love the idea of, you know, the Ashleigh Goodchild (42:04) Yeah. Yeah. Jason Hull - DoorGrow (42:18) charitable stuff, the philanthropy stuff. Love the idea of giving people a vehicle or some method to bypass the frontline staff person that they're assigned so that they can reach somebody that can maybe, if they want to complain about that, that team member or some, there's a, there's a gateway there or a vehicle there for them to do that rather than them just going, well, I guess I have to quit. I don't know. Yeah. So I love, I love these ideas. that I think anybody listening to this would benefit in decreased churn. Ashleigh Goodchild (42:40) Yeah. Jason Hull - DoorGrow (42:47) Well, Ashleigh, I appreciate you coming here on the show. How can people maybe get in touch with you or with your business or whatever you would like to share with others here in closing? Ashleigh Goodchild (42:58) Yeah, well, I mean, I'm very easy to Google. You can just Google Ashleigh Goodchild and hopefully find me there. But I am on Instagram and all the socials under PM Collective or under Ashleigh Goodchild. So I'd love to connect with anyone that finds me on those platforms. Jason Hull - DoorGrow (43:16) Perfect. All right, Ashleigh. We'll probably have to have you come talk to our clients sometime. I think that'd be fun. So, all right. Thank you, Ashleigh. Appreciate you coming here on the show. All right. So for those that are struggling in your property management business and you want to kind of get to that next level, make sure you reach out to us at doorgrow.com. We would love to facilitate or help you or see if we could help you with your business. Ashleigh Goodchild (43:21) Love them. Thanks for having me. Jason Hull - DoorGrow (43:41) If you felt stagnant for a while, also join our free Facebook, just for property management business owners at doorgrowclub.com And if you would like to get the best ideas and property management, join our free newsletter at doorgrow.com/subscribe And if you found this even a little bit helpful, don't forget to subscribe and leave us a review. We'd really appreciate it. And until next time, remember the slowest path to growth is to do it alone. So let's grow together. Bye everyone.
In this episode,The Happier Ladies recap their favorite moments from the Happier w/ Gretchen Rubin podcast and Happier In Hollywood hosted by Liz Craft and Sarah Fain. Get in touch at happierladies@gmail.com Instagram @happierladies Back to the Frontier The Sphere Wizard of Oz NYTimes collection of Marie Kondo articles prepdish.com/happierladies Learn more about your ad choices. Visit megaphone.fm/adchoices
Every episode, Liz and Sarah refer to winning the “war of attrition.” Today they discuss concrete ways to get IN that war — you can’t win if you’re not in the fight! In Career Lessons With Laverne, they talk to career coach extraordinaire, Laverne McKinnon, about how to handle someone being incredibly rude. This week’s Hollywood Hack is for pet owners — Paw Inspired reusable crate liners/pee pads. Finally, Sarah recommends Burn It Down by Maureen Ryan. Get in touch on Instagram: @Sfain & @LizCraft Get in touch on Threads: @Sfain & @LizCra Visit our website: https://happierinhollywood.com Join our Facebook group: https://www.facebook.com/HappierinHollywood/ Happier in Hollywood is part of ‘The Onward Project,’ a family of podcasts brought together by Gretchen Rubin—all about how to make your life better. Check out the other Onward Project podcasts—Happier with Gretchen Rubin, and Side Hustle School . If you liked this episode, please subscribe, leave a review, and tell your friends! Sign up for Liz & Sarah’s free weekly Substack newsletter at https://happierinhollywoodpod.substack.com. It will come right to your inbox! LINKS: Jen Grisanti: https://www.jengrisanti.com/ Carole Kirschner: https://www.carolekirschner.com/ Jordana Oberman: https://www.jordanaoberman.com/ Moonshot Mentor: https://www.lavernemckinnon.com/ Burn It Down: Power, Complicity, and a Call for Change in Hollywood by Maureen Ryan: https://amzn.to/3LUIiyxSee omnystudio.com/listener for privacy information.
Send us a textI have been saying since the settlement that broker-to-broker compensation is a broken model. Tony Nalley of ERA Wilder Realty joins me today to discuss how they moved away from broker-to-broker compensation. Tony tells us why they made the move, how it was rolled out to the agents and how it has been a positive for the brokerage's agents and clients. Hopefully, other brokers will hear Tony and ERA's experience and consider making the same move! Don't forget to like us and share us!Gary* Gary serves on the South Carolina Real Estate Commission as a Commissioner. The opinions expressed herein are his opinions and are not necessarily the opinions of the SC Real Estate Commission. This podcast is not to be considered legal advice. Please consult an attorney in your area.
It can be a real challenge to find new, useful ideas for gifts. We suggest many of our own recommendations, plus we include dozens of ideas from listeners. Resources & links related to this episode: Request bookplates now to get them in time for the holidays! Sign up for The Happiness Project Revisited and get 40% off enrollment Florist Wire Electric Foot Warmer Whiskey of the Month Flaviar Uncommon Goods Pop-Up Escape Room Clear Case for eReader Briogeo Sleek Stick SK-II Facial Masks Surratt Makeup Brushes La Mer Lip Balm Snuffle Mat Flirt Pole with Lure Trigger Point Cane Back and neck massager Heating pad for neck TOMOO 9 wheel muscle roller Tom Cruise Cake Doan's Bakery John Kelly Chocolates Boston Big-Buckle Shearling Birkenstock Portable light-Newmowa Lumify Eye Drops Sea Scooter EcoNour tray for car Gift-Giving Toolkit Elizabeth is reading: Fried Green Tomatoes by Fannie Flagg (Amazon, Bookshop) Gretchen is reading: The Prime of Miss Jean Brodie by Muriel Spark (Amazon, Bookshop) Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
Which is the best path to freedom? Joseph Goldstein is a cofounder of the Insight Meditation Society and the Barre Center for Buddhist Studies, both in Barre, Massachusetts. He is the author of many books including, most recently, Dreamscapes of the Mind. Sam Harris is a neuroscientist, author, podcaster and the proprietor of the Waking Up app. This episode is the first installment of a new series on the Eightfold Path. The rest of the series is available on Waking Up, a top-notch meditation app with amazing teachers and a ton of courses for all levels. If you subscribe via this link: wakingup.com/tenpercent, you'll get a 30-day free trial—and you'll be supporting the 10% Happier team, too. Full and partial scholarships are available. In this episode we talk about: What the term "non-duality" means — and why it matters to ordinary meditators. The multiple meanings of non-duality across Buddhist traditions (Theravāda, Mahāyāna, Vajrayāna). How different traditions (and even different teachers within them) define samsara and nirvana. The non-duality of the observer and observed — and how that insight can alleviate suffering. Whether understanding non-duality is practically relevant for reducing stress and emotional reactivity. The evolution of Buddhist teachings over time and how interpretations differ across countries. Sam's argument that the non-dual view can be directly experienced in everyday consciousness — and that realizing it ends unnecessary suffering. Joseph's emphasis on non-duality as one path among many toward the ultimate goal: the end of suffering. How metaphysics and direct experience intersect, and whether doctrinal differences are "self-confirming." The concept of "non-clinging" as the real heart of Buddhist practice — and how it relates to non-dual awareness. Related Episodes: How To Suffer Less: Joseph Goldstein, Sam Harris, and Dan Harris on the Buddha's Eightfold Path Join Dan's online community here Follow Dan on social: Instagram, TikTok Subscribe to our YouTube Channel Additional Resources: For a 30-day free trial to the Waking Up app, go to wakingup.com/tenpercent Tickets are now on sale for a special live taping of the 10% Happier Podcast with guest Pete Holmes! Join us on November 18th in NYC for this benefit show, with all proceeds supporting the New York Insight Meditation Center. Grab your tickets here! Tickets are now available for an intimate live event with Dan on November 23rd as part of the Troutbeck Luminary Series. Join the conversation, participate in a guided meditation, and ask your questions during the Q&A. Click here to buy your ticket! To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/10HappierwithDanHarris Thanks to our sponsors: AT&T: Staying connected matters. That's why AT&T has connectivity you can depend on, or they will proactively make it right. Visit att.com/guarantee for details. Fabletics: Treat yourself to gear that looks good, feels good, and doesn't break the bank. Go to fabletics.com/Happier, sign up as a VIP and get 80% off everything.
Do you ever feel like you can't fully relax until everyone else around you is okay? Like you're constantly scanning the room, the conversations, the energy – making sure no one is upset, disappointed, or uncomfortable… even if it means abandoning your own needs? I'm so excited to have family nurse practitioner, coach, healing expert, and all-around wonder woman Beatriz Victoria Albina back on the show to talk about her new book, End Emotional Outsourcing: How to Overcome Your Codependent, Perfectionist, and People-Pleasing Habits. In this episode we talk about the unconscious habit Beatriz calls "emotional outsourcing" – when we source our sense of safety, belonging, and worth from everyone and everything outside ourselves, instead of within. We also explore the impacts it can have on our bodies, from chronic exhaustion to gut health and nervous system dysregulation. If you've ever wondered why you're always the fixer, the apologizer, the peacekeeper, or the one who holds everything together, this episode will take your lived experiences and share so many beautiful and practical somatic tools to rebuild your self-trust and find inner peace. IN THIS EPISODE: The top signs you're stuck in a chronic cycle of people pleasing, perfectionism, or codependency, and how these habits disguise themselves as kindness or ambition Beatriz's journey from her medical practice to somatic healing and the links between nervous system dysregulation, gut health, and emotional exhaustion Why the generational script handed down by our mothers is keeping modern women over-giving, under-valuing themselves, and perpetually on edge Simple somatic practices you can start using TODAY to reconnect with your body, listen to your true needs, and interrupt those exhausting autopilot patterns LINKS/RESOURCES MENTIONED Learn more about Beatriz and her book on her website, on her Instagram page, on the Feminist Wellness podcast, and you can buy her book on Amazon. If you know you're meant to help other people change their relationship with alcohol and achieve deep healing (along with their bigger dreams), be sure to get on the waitlist for the Empowered AF 5X Coach Certification Program – and get 5x certified as a world class alcohol-free empowerment coach, mindset coach, success coach, NLP practitioner, and hypnosis practitioner when applications open. Check out Euphoric the Club, the premier club for successful women who don't drink (and the women who are becoming them) where you can get access to all my alcohol-free programs and methodology, coaching, and trainings for only $62. Awarded the most empowering book in the sober curious genre, be sure to get your copy of Euphoric: Ditch Alcohol and Gain a Happier, More Confident You today and leave your review. Follow @euphoric.af on Instagram. And as always, rate, review, and subscribe so we can continue spreading our message far and wide.
As a writer, I'm particularly drawn to great endings, and I read the extraordinary closing paragraphs of Lytton Strachey’s biography Queen Victoria. Strachey imagines Victoria's fading mind retracing the vanished visions of her long history—passing back through decades of memories in a poignant, poetic cascade that captures both the end of a life and the end of an era. Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
We talk about the challenge of choosing a one-word theme for the upcoming year, as well as the surprising value of gossip. Plus we talk about a fun reason to have a party. Resources & links related to this episode: Send recommendations for your favorite books to give for the holidays Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
We talk to Lori Gottlieb—psychotherapist, bestselling author, and co-host of the “Since You Asked” advice podcast—about what she wishes she could tell her patients. We discuss questions like why patients lie to their therapists, how to know if you’re the toxic friend, how to handle a challenging holiday gathering, and how to end rumination. Resources & links related to this episode: Request bookplates now to get them in time for the holidays! Maybe You Should Talk to Someone by Lori Gottlieb (Amazon, Bookshop) Elizabeth is reading: The British Are Coming by Rick Atkinson (Amazon, Bookshop) Gretchen is reading: A Weekend in New York by Benjamin Markovits (Amazon, Bookshop) Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.
Sometimes a teaching story has such a great lesson that it doesn’t even matter if it’s not true. While the famous story of the sardines and the catfish turns out to be apocryphal, it illustrates a useful truth: Being in an environment where we need to show hustle can be better for us than quiet, stagnant surroundings. Get in touch: podcast@gretchenrubin.com Visit Gretchen's website to learn more about Gretchen's best-selling books, products from The Happiness Project Collection, and the Happier app. Find the transcript for this episode on the episode details page in the Apple Podcasts app. See omnystudio.com/listener for privacy information.