DWP Digital

In this episode, we're discussing DWP Digital's transformation of its infrastructure and cloud services through innovative techniques and collaboration with Nutanix.

In this episode, we're discussing our award-winning approach to developing and adopting a common platform and the impact it's had across our digital services. Jacqui Leggetter, Head of Integration, and Dean Clark our Technical Lead, share their insights on how we have accelerated delivery through the use of a cloud-native common platform. We'll explore how we're creating a single ecosystem of assets to help improve efficiencies and speed up the delivery of services to citizens. For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

In the second episode of the new series, we're talking about the theory of agile delivery versus what it's like in practice. We'll explore the challenges organisations and agile teams face interpreting the theory and bringing it to life in real the world. We also explore what ‘good' looks like in an ever-changing landscape and how to build and maintain a strong delivery community. In this episode, our very own Barry Traish Head of Role for Agile Delivery, Hannah Dell'Armi Senior Agile Delivery Manager, and Shafiq Porter Lead Agile Delivery Manager, share their insights. Transcription: https://dwpdigital.blog.gov.uk/2022/03/03/podcast-agile-delivery-theory-vs-practice/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

We're back! In the first episode of the new series of the DWP Digital podcast, we're talking about the importance of digital sustainability. We'll explore the impact digital estates are having on climate change, the challenges organisations face with identifying their impact, the government's plans to help organisations reduce their overall emissions and what can be done to reduce our digital carbon footprint. In this episode, DWP Digital's sustainability lead Tony Sudworth will be joined by Helen Hayes, a deputy director in DWP Digital's Health and Disability Benefit Supporting Services team, Adam Turner, head of sustainable technology for UK government departments, and Ewen Anderson, CIO of PX3 Transcription: https://dwpdigital.blog.gov.uk/2022/02/01/podcast-tackling-your-digital-carbon-footprint/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

At DWP Digital, we design and build our services around the needs of our 20 million users. Our User Researchers help to embed these customers' voices and experiences into our development process. In this episode Sheena Gawler, Lead User Researcher, Chris Moffitt, Senior User Researcher, Jon Houghton, Lead Interaction Designer, and Malcolm Canvin, Senior Product Manager discuss the importance of representing the end-user at every stage of the project's development, the methodologies we use and how our teams use the information they gather to improve our services for everyone. Transcription: https://dwpdigital.blog.gov.uk/2021/12/01/podcast-improving-services-with-user-research/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

It's not practical to test new features on a live platform that millions of people are using every day. In this episode, Stu Cairns, Head of Engineering for Health and Disability, Carl Hoggins, Lead Software Engineer, and Phil Harle, Lead DevOps Engineer, discuss our use of ephemeral environments to help our teams develop and test their updates, products and applications in a safe, self-contained environment. Transcription: https://dwpdigital.blog.gov.uk/2021/11/02/podcast-deploying-and-using-ephemeral-environments/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

Allowing people access to a wide variety of platforms and technology can be challenging, particularly in an organisation the size of DWP. In this episode, Emma Murray, Infrastructure Services Product Owner, David Glover, Infrastructure Services Senior Engineer, and Daniel Barella, Infrastructure Services Enterprise Tooling Lead, discuss how we have integrated NGINX, a reverse proxy technology, into our architecture to provide our teams with a secure and reliable way of accessing our tools, platforms and technologies. Transcription: https://dwpdigital.blog.gov.uk/2021/09/30/podcast-making-secure-data-accessible-through-nginx/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

Delivering complex projects at scale and on time can be a challenge. That's why having a dynamic team of experts with a strong collaborative ethos is essential to delivering success. In this episode, Sean Luke, Transformation Consultant, Ramona Scripcaru, Senior Cloud Migration Manager at Atlassian, Paul Fearn, Solutions Architect, and Linda Anderson, Business Analyst, talk about their involvement in our Jira to SaaS migration and how their team redefined our ways of working to help them achieve a seamless migration across our live services and 5,000 strong user group. Transcription: https://dwpdigital.blog.gov.uk/2021/08/31/podcast-collaborating-for-success-jira-to-saas-migration/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

The Department for Work and Pensions pays out over £177 billion to UK citizens each year, so it's critical that our payments system is robust, efficient and works well for customers. In this episode, Natalie Weir, Product Lead and Nick Cutting, Technical Lead, for our Future Payments Service discuss our industry-leading payment service and the technology behind it. They also explain their team purpose, goals and ambitions as well as their relationship with the banking industry and how they're helping to shape and influence the financial sector. Transcription: https://dwpdigital.blog.gov.uk/2021/07/30/podcast-building-europes-biggest-payment-system/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

Data is at the heart of every digital service in DWP. By making better use of our data, we'll be able to fully understand customers' behaviour in order to keep improving our services. In this episode, Gemma Elsworth, Head of Digital Performance Analytics and Olga Boynton, Hub Lead of Data Science, Ops and Analytics, discuss our data strategy, the importance data plays within our services and how we're using data to drive our digital transformation forward. Transcription: https://dwpdigital.blog.gov.uk/2021/07/05/podcast-powering-decisions-with-data/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

At DWP Digital we're transforming the way in which people interact with our services, building better user experiences through insight-driven strategies. In this episode, hear Fay Cooper, Lead Product Manager, and Gavin Elliott, Lead Interaction Designer, discuss how their newly established Shared Channels Experience team is shifting DWP Digital's singular service focus to a more seamless end-to-end experience for our users. They discuss their role as custodians of the customer experience, what they have learned so far, the challenges they face and how they are redefining our services for the millions of people who use them. Transcription: https://dwpdigital.blog.gov.uk/2021/06/21/podcast-building-better-user-experiences/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

DWP Digital's services are used by almost everyone in the UK at some point in their lives. So it's important that everyone can access these services no matter what their circumstances. In this episode of the podcast, Calei Smith and Craig Abbott who lead on accessibility for DWP, discuss the importance of accessibility and the challenges faced when it comes to making sure services are accessible to everyone. They also provide advice on how to ensure your services are compliant with the Web Content Accessibility Guidelines (WCAG) and tell us more about DWP's free open source accessibility manual. Transcription: https://dwpdigital.blog.gov.uk/2021/06/07/podcast-why-is-digital-accessibility-so-important/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

APIs are critical to modern digital services as they enable systems to communicate with each other. But how do you make sure you're making the most out of your APIs? In this third episode of the DWP Digital podcast, Jacqui Leggetter, Head of Integration and Dean Clark our Technical Lead discuss what is an API and how we build, manage, implement and monitor them across DWP Digital's services. Transcription: https://dwpdigital.blog.gov.uk/2021/05/24/podcast-what-are-apis-and-how-do-you-use-them/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

Innovation is at the heart of how we're improving experiences for DWP's 20 million customers. In this episode Simon King, our Head of User Centred Design and Shruti Kohli our Lead Data Scientist, discuss what digital innovation means to DWP Digital. They'll also share their experiences of creating an innovation culture in DWP Digital and our ambitions moving forward. Transcription: https://dwpdigital.blog.gov.uk/2021/05/12/podcast-digital-innovation-at-the-uks-largest-government-department For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast

How do you develop a digital strategy for the UK's biggest government department? Join Simon McKinnon, our Chief Digital and Information Officer and Helen Roberts, our Digital Delivery Director, to learn about the steps involved and the importance of putting your users at the heart. You'll also hear about DWP Digital's purpose, the range of services we look after and our vision for the year ahead. Transcription: https://dwpdigital.blog.gov.uk/2021/03/29/podcast-developing-a-digital-strategy/ For more information, visit: LinkedIn - www.linkedin.com/company/dwpdigital Twitter - @DWPDigital and @DWPDigitalJobs Website - careers.dwp.gov.uk #DWPDigital #DWPDigitalPodcast