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In this episode of WrestlingTracks Entertainment, Lee Houston and David Burton talk AEW World's End pay-per-view, A little bit on Drew McIntyre frustration with the powers that be and how this has to take place on his home turf in international style. Berlin Germany at the Uber arena (Jan 9th, 2026) and much more Got a question, comment, hot take, or prediction? Leave a message at: speakpipe.com/thegorillapositionGet the hookup! Shop at WrestlingTracks Entertainment! We're giving you $12 OFF + FREE SHIPPING.➡️ Use Code: MERRYMANIA or SUPLEXMAS at checkout.This episode is brought to you by Back Up Deliveries And More, LLC. They truly "put the 'D' in Delivery!" For reliable and efficient transportation and logistics services, give them a call at 888-71-Bakup (888-712-2587) or (817) 204-7259. Check out their website at wegotbackup.com or find them on Facebook. Their services can save you a bunch of cash! Plus, they're hiring CDL drivers, so hit them up and get paid!
Send us a textThis week we will be talking about PAS 6463:2022 Design for the Mind. Neurodiversity & the Built Environment. This episode content meets PC2 - Clients, Users & Delivery of Services & PC3 - Legal Framework & Processes of the Part 3 Criteria.Resources from today's episode:Website:https://www.bsigroup.com/en-GB/insights-and-media/insights/brochures/pas-6463-design-for-the-mind-neurodiversity-and-the-built-environment/Thank you for listening! Please follow me on Instagram @part3withme for weekly content and updates or contact me via email me at part3withme@outlook.com or on LinkedIn. Website: www.part3withme.comJoin me next week for more Part3 With Me time.If you liked this episode please give it a rating to help reach more fellow Part3er's!Support the show
In this episode, Dr. Harry Severance, a healthcare strategist, shares sobering data on accelerating clinician and nursing shortages, rising burnout, and declining interest in healthcare careers, while also examining how unpaid care, insurance gaps, and financial pressures are pushing hospitals and service lines toward closure.
Pastor Tommy declares 2026 as a spiritually active year characterized by rapid movement and divine acceleration, urging believers to remain confident "victorious believers" who look up in strength rather than being rattled by change,,,. Anchored in Hebrews 6:10 and Psalm 84:11, he proclaims this as a season where God remembers the labor of His people and withholds no good thing from those who love Him,. A specific prophetic highlight identifies March 2026 as a profound delivery month for miracles, harvest, and answered prayers, marking a time when the Lord makes things "easier" as the church takes new territory,,. The message emphasizes a greater awareness of the ministry of angels, increased spiritual discernment—especially regarding travel—and a rise in spiritual visitations and appointments,,,. Beyond individual blessings, the year will be marked by household salvation, husbands rising as the spiritual heads of their homes, and flourishing kingdom relationships,,. Finally, Pastor Tommy anticipates a spiritual awakening that moves from individual churches to entire cities across America, fueled by bold preaching, a growing love for Israel, and a renewed focus on the power of the Holy Ghost,,,,.
Ben and Carlos have a conversation about pitching development with Paul Davis. Davis has spent years in the game and was most recently the Braves director of pitching. He's also spent time with both the Cardinals and Mariners organizations, and coached and played baseball in college. Davis talks about what it's like to be a pitching director and how pitching development has changed over the years. He talks about movement patterns, delivery checkpoints, injuries, the importance of having a competitive mindset, the development path of Spencer Strider, breaking ball development, why fastballs are more than just velocity, the importance of making hitters swing, stuff vs. command, how to train strike-throwing, developing deep arsenals and more. —Time Stamps:(2:30) An overview of a pitching director's job(6:10) How much collaboration does a pitching director have with draft picks?(9:15) Delivery checkpoints, movement patterns and injuries(14:50) The difficulty of changing movement patterns(23:00) The importance of a competitive mindset(31:30) Spencer Strider's development path(46:30) Developing a breaking ball(53:00) Why fastballs are more than velocity(55:00) The importance of making hitters swing(1:03:00) A pitcher with stuff vs. a pitcher with command(1:11:30) Training command and strike-throwing(1:16:20) Thoughts on stuff+ and granular pitch data (1:20:00) Combining force plate metrics with pitch data to reverse-engineer stuff(1:24:30) The next wave of Braves pitchersDo you have feedback for the show or want to ask us a question? Email us: futureprojection@baseballamerica.com.Ben's Twitter: @BenBadlerCarlos's Newsletter: Fringe AverageBaseball America WebsiteSupport this podcast at — https://redcircle.com/future-projection-a-baseball-america-podcast/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
Seven days before Christmas, on a cold, snowy late afternoon, a widow named Stella received a surprise delivery. On today's edition of Family Talk, Dr. James Dobson reads a story from his book entitled A Family Christmas. Snuggle up with a cozy blanket and listen to this heartwarming tale about love, loss, and hope, read by the familiar, comforting voice of Family Talk's founder chairman. Be reminded of how Christmas should be full of joy and wonder, no matter how old you are. To support this ministry financially, visit: https://www.oneplace.com/donate/707/29?v=20251111
Today Jalen and Josh welcome their wives for a special edition!. Together they discuss being married to NBA players, answer to fan questions & much more. Make sure you subscribe so you never miss an episode.Make it legendary with BetMGM. Download the app today and use bonus code ROOMMATES to get up to a $1500 New Player Offer on your first wager with BetMGM! https://betmgm.com/roommatesThis month only, Get 50% off any new system. Go to https://SimpliSafe.com/ROOMMATESAT&T. Connecting changes everything.Show up in your bag, every time. DoorDash has what you need to win the watch party. DoorDash. In your bag all season longGIFT FROM THE HART WITH TOMMY JOHN & GET 25% OFF YOUR FIRST ORDER RIGHT NOW at https://TommyJohn.com/ROOMIES WITH PROMO CODE ROOMIES. Try the world's most awarded tequila for yourself. 1800Tequila.com 1800® Tequila. 40% Alc./Vol. (80 proof). Trademarks owned by JC Master Distribution Limited. ©2025 Proximo, https://1800tequila.com. Please drink responsibly.Don't let financial opportunity slip through the cracks. Use code ROOMMATES at https://monarch.com in your browser for half off your first year. That's 50% off your first year at monarch.com with code ROOMMATES.Conquer the Jungle with the Ford Bronco. Visit your local Ford Store for a test drive today.TT: https://www.tiktok.com/@roommatesshow IG: https://www.instagram.com/theroommatesshow X/TW: https://twitter.com/roommates__show00:00 - Intro01:02 - A Toast to the NBA Cup! (1800 Tequila Custom Segment)06:08 - 1800 Tequila Ad07:14 - Being Late10:38 - DMs from another women12:55 - Being Married to NBA Players16:08 - How many Roommates episodes have you watched?17:57 - Picture Me Scrollin' (SimpliSafe Custom Segment)29:53 - SimpliSafe Ad31:08 - Fan Connections (AT&T Custom Segment)37:06 - AT&T Ad38:05 - The Newlywed Game45:47 - Naming Black Movies50:50 - Fan Questions for the Wives1:02:36 - Delivery from Santa! (DoorDash Custom Segment)1:03:57 - DoorDash Ad1:05:10 - Gingerbread Houses1:06:05 - Pop Culture Headlines (Tommy John Custom Segment)1:08:55 - Outro for the Wives1:10:35 - Tommy John Ad1:11:25 - Monarch Money Ad1:12:41 - Tri-State Ford Ad1:13:28 - Picks of The Week (BetMGM Custom Segment)1:14:34 - BetMGM Ad1:15:26 - OutroSee https://BetMGM.com for Terms. 21+ only. This promotional offer is not available in New York, Nevada, Ontario, or Puerto Rico. Gambling problem? Call 1-800-GAMBLER (Available in the US). 877-8-HOPENY or text HOPENY (467369) (NY). 1-800-NEXT-STEP (AZ), 1-800-327-5050 (MA), 1-800-BETS-OFF (IA), 1-800-981-0023 (PR). First Bet Offer for new customers only. Subject to eligibility requirements. Rewards are non-withdrawable bonus bets that expire in 7 days. In partnership with Kansas Crossing Casino and Hotel. Gambling problem? Call 1-800-GAMBLER (Available in the US) 877-8-HOPENY or text HOPENY (467369) (NY) 1-800-327-5050 (MA), 1-800-NEXT-STEP (AZ), 1-800-BETS-OFF (IA), 1-800-981-0023 (PR) 21+ only. Please Gamble Responsibly. See BetMGM.com for Terms. First Bet Offer for new customers only. Subject to eligibility requirements. Bonus bets are non-withdrawable. In partnership with Kansas Crossing Casino and Hotel. This promotional offer is not available in New York, Nevada, Ontario, or Puerto Rico. Hosted on Acast. See acast.com/privacy for more information.
How does Santa Claus deliver presents to hundreds of millions of homes in a single night?Many say it's impossible—but the science might disagree.In this episode, we dive deep into the physics, mathematics, and global logistics of Santa Claus, exploring how relativity, quantum mechanics, advanced algorithms, nanotechnology, and even artificial intelligence could explain the greatest delivery operation in history.We break down the staggering numbers—millions of homes, thousands of visits per second, and near-light-speed travel—and explore why classical physics would vaporize Santa instantly. Then, we go beyond the impossible, examining cutting-edge theories including time dilation, quantum superposition, wormholes, warp drives, molecular assembly, stealth cloaking, and AI-driven route optimization.But Santa's secret weapon may not be speed at all.By examining global gift-giving traditions—from St. Nicholas Day and Sinterklaas, to New Year's Eve with Ded Moroz, Three Kings Day, and Orthodox Christmas—we reveal how Santa's workload is actually spread across multiple calendars and cultures, turning a one-night miracle into a brilliantly optimized seasonal operation.This episode blends real science, various mathematical theories, cultural history, and holiday wonder, making it perfect for curious adults, kids, and families alike.Contact:emailwebsiteSpecial thanks to:The Christmas Song/Heaven/Slow 3/4 Song by Peter Evans, Tom Blancarte, and Brandon Seabrook - CC by 3.0Santa Claws is Coming by Ergo Phizmiz - CC by 3.0holiday by Dee Yan-Key - CC by 3.0
Spotify music library scraped DDoS disrupts France's postal and banking services Fake delivery websites hit holiday shoppers Thanks to our episode sponsor, ThreatLocker Want real Zero Trust training? Zero Trust World 2026 delivers hands-on labs and workshops that show CISOs exactly how to implement and maintain Zero Trust in real environments. Join us March 4–6 in Orlando, plus a live CISO Series episode on March 6. Get $200 off with ZTWCISO26 at ztw.com.
Former GitHub CEO Thomas Dohmke's claim that AI-based development requires progressive delivery frames a conversation between analyst James Governor and The New Stack's Alex Williams about why modern release practices matter more than ever. Governor argues that AI systems behave unpredictably in production: models can hallucinate, outputs vary between versions, and changes are often non-deterministic. Because of this uncertainty, teams must rely on progressive delivery techniques such as feature flags, canary releases, observability, measurement and rollback. These practices, originally developed to improve traditional software releases, now form the foundation for deploying AI safely. Concepts like evaluations, model versioning and controlled rollouts are direct extensions of established delivery disciplines. Beyond AI, Governor's book “Progressive Delivery” challenges DevOps thinking itself. He notes that DevOps focuses on development and operations but often neglects the user feedback loop. Using a framework of four A's — abundance, autonomy, alignment and automation — he argues that progressive delivery reconnects teams with real user outcomes. Ultimately, success isn't just reliability metrics, but whether users are actually satisfied. Learn more from The New Stack about progressive delivery: Mastering Progressive Hydration for Enhanced Web Performance Continuous Delivery: Gold Standard for Software Development Join our community of newsletter subscribers to stay on top of the news and at the top of your game. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Where's WWE going after the peacock deal expires? Plus A little bit of David Otunga issue with John Cena?? A few frustrations and much more Got a question, comment, hot take, or prediction? Leave a message at: speakpipe.com/thegorillapositionGet the hookup! Shop at WrestlingTracks Entertainment! We're giving you $12 OFF + FREE SHIPPING.➡️ Use Code: MERRYMANIA or SUPLEXMAS at checkout.This episode is proudly brought to you by Back Up Deliveries And More, LLC. They truly "put the 'D' in Delivery!" For reliable and efficient transportation and logistics services, give them a call at 888-71-Bakup (888-712-2587) or (817) 204-7259. Check out their website at wegotbackup.com or find them on Facebook. Their services can save you a bunch of cash! Plus, they're hiring CDL drivers, so hit them up and get paid!
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We would love to hear your feedback!Ep 282 News LinksWe go solo and cover a wild delivery sabotage caught on camera, the real risks couriers face, Instacart's shifting prices, and the future of gig work with AI and city rules. We finish with tipping fights in NYC and why the community keeps drivers sane and safer.• Larry out for family emergency, community support updates• Ring-caught pepper spray incident and platform accountability• Practical safety tactics for deliveries and ride pickups• Instacart's dynamic pricing and transparency concerns• AI shopping assistants and what they mean for apps• Instacart substitutions, shopper quality and customer friction• NYC tipping prompts, minimums, and policy fallout• Capping active drivers to reduce oversaturation• TikTok algorithms, creator limits and audience reach• Holiday sign-off and schedule notesGo to gigeconomyshow.com for everything gig economy show-related.If you'd like to join the Patreon, go to patreon.com/thegigeconpodcastPlease follow us on TikTok… we're trying to get to a thousand followers!Support the showEverything Gig Economy Podcast Related: Download the audio podcast Newsletter Octopus is a mobile entertainment tablet for your riders. Earn 100.00 per month for having the tablet in your car! No cost for the driver! Want to earn more and stay safe? Download Maxymo Love the show? You now have the opportunity to support the show with some great rewards by becoming a Patron. Tier #2 we offer free merch, an Extra in-depth podcast per month, and an NSFW pre-show https://www.patreon.com/thegigeconpodcast The Gig Economy Podcast Group. Download Telegram 1st, then click on the link to join. TikTok Subscribe on Youtube
What can truck drivers learn from someone who delivers worldwide in one night?In this special holiday episode of After the Crash, Board Certified Truck Accident Attorney David Craig sits down with the world's most efficient delivery expert to talk about the highs, lows, and hazards of modern logistics. From avoiding driver-facing cameras to navigating snowstorms and tight deadlines, this guest has seen and done it all without missing a beat.✔️ How weather, time pressure, and fatigue affect safety✔️ The rise of dash cams and surveillance in trucking✔️ What delivery drivers face across climates and continents✔️ How kindness and patience make a real impact on the roadIt's a lighthearted conversation packed with serious insights about delivery safety, logistics strain, and the realities truckers face every day. Whether you're in the transportation industry or just curious how things get delivered on time, this episode delivers something for everyone.Key takeaway: Delivery is about more than speed; it's about safety, awareness, and care for others.—David Craig is Board-Certified in Truck Accident Law by the National Board of Trial Advocacy (Accredited by the American Bar Association).—If you or someone you know has been involved in a truck crash, don't wait.Visit https://ckflaw.com or call 1-800-ASK-DAVID for experienced legal help.—Why Listen to After the Crash?Navigating the aftermath of a trucking accident can feel overwhelming, but you don't have to face it alone. This podcast is designed to educate and empower victims and their families, helping you make informed decisions about your future.—Learn About the Firm:At Craig, Kelley & Faultless, LLC, we've dedicated over 30 years to fighting for trucking accident victims. From preserving evidence to holding negligent trucking companies accountable, our mission is to protect your rights and secure the justice you deserve.—Download Semitruck Wreck for FREE:https://www.ckflaw.com/truck-accident-ebook/Follow Us on Socials:Website: https://www.ckflaw.comFacebook: https://www.facebook.com/ckflawLinkedIn: https://www.linkedin.com/company/craig-kelley-&-faultless-attorneys-at-lawContact Us:Email: info@ckflaw.comPhone: 1-800-ASK-DAVID#TruckDriverSafety #TruckingAccidents #AfterTheCrashPodcast #LogisticsUnderPressure #DeliveryDriverChallenges #HolidayLogistics #ChristmasDeliveries #WinterDrivingHazards
Service Management Leadership Podcast with Jeffrey Tefertiller
In this episode, Jeffrey discusses the need to match our service delivery to our maturityEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
In this episode, we sit down with experts from the University of Wisconsin to discuss best practices in colostrum delivery and how early-life management sets calves up for long-term health and performance. Raising Your Dairy Best Heifer Webinar - Colostrum Delivery Strategies Explained | Dr. Donald Sockett & Dr. Ryan Breuer: https://youtu.be/F4r3KluNjhY?si=idOrvz6uOf57h9wT We'd love your feedback! The ISU Dairy News & Views podcast now has a listener evaluation. Your input helps us improve and bring you the content you want. Take a few minutes to fill it out here: https://go.iastate.edu/ISUDAIRYPODCAST
Dave McCardle reports on what it's like to be a delivery driver in Dublin at the busiest time of the year.
On this week's show DJ Briggs from Brightside Home Theater fills in for Braden who is away on business. We ask DJ to give us his opinion on using a large format TV as a replacement for a projector. We also read your emails and take a look at the week's news. News: LG will debut its first Micro RGB television at CES Local ABC, CBS, FOX, & NBC Stations Are Demanding Up to a 50% Price Hike for Cable TV Customers WBD board recommends rejection of Paramount's takeover bid Other: YouTube TV Wants to Unbundle the Cable Package That Streamers Were Meant to Kill in the First Place Tailwind Meross Garage Door Opener HT Guys Amazon List Swapping a projector for a 100" TV Jon Taylor recently purchased a TCL 98QM7K (2025 model, QD-Mini LED QLED with Google TV) during Black Friday for $1,999.99 (50% off the $3,999.99 retail price). After using it for a couple of weeks in his basement home theater (replacing an older 82" Samsung and supplementing a projector setup), he shares highly positive impressions. Key Highlights: Size and Installation: The 98" screen is enormous and immersive. Delivery and installation (included from Best Buy) went smoothly, though modifications to basement stairs were needed to fit the massive box. Picture Quality: Exceptional deep blacks (best non-OLED he's seen, rivaling his old Panasonic plasma), vibrant colors, and strong contrast. Upscaling of lower-resolution content (720p/1080p from cable, Blu-ray, streaming) is excellent. 4K sources, including Ultra HD Blu-ray and YouTube, look stunning with minimal motion blur. Performance Across Sources: Built-in Google TV streaming: Clear and smooth. Roku Premier: Deep blacks and popping colors. Standout: Apple TV 4K shines brightest, leveraging Dolby Vision for an incredibly vivid, "popping" image—far superior to non-Dolby Vision devices on his previous Samsung. Gaming and Features: 144Hz refresh rate delivers outstanding performance with low motion lag. Fun feature: Displays four simultaneous 48" screens for NFL Sunday Ticket on YouTube TV. Observations: Large size exposes weaknesses in poor cable signals (fixed by rerouting). He notes TCL (and Hisense) are seriously challenging premium brands (Samsung, LG, Sony) with high-end specs at budget prices, earning praise from reviewers like RTINGS.com. Jon historically preferred established brands for reliability but now sees TCL/Hisense as the new value leaders, similar to how Samsung/LG rose decades ago. He recommends checking out the latest high-end TCL models, especially for large sizes where premium brands were too expensive for him. He's also considering switching from Verizon Fios to a streaming TV service to cut costs. Overall, Jon is thrilled with the TV's performance and value, calling it a "force to be reckoned with."
"...And the Parky goes to..."Yes indeed, Burlingame & Park finally has its own prestigious award, and this week on the pod, the boys are doling out a series of freshly minted Parkys while breaking down their top picks and biggest surprises of the year. Oh, and be sure to stick around after the awards for some personalized holiday gift picks, as well as one final 'By the Way' of 2025. As always, you can reach the boys for questions and comments at podcast@topperjewelers.com. Thanks for your support, and thanks for listening! Follow the boys on Instagram: • Russ: @russcaplan• Rob: @robcaplan_topper• Zach: @zachxryjWrist check and other watches mentioned on this episode: - Rob: Zenith Defy Extreme Diver 'Biolume' Topper Edition- Zach: Hamilton Khaki Field Engineered Garments Limited Edition- Russ: Grand Seiko Spring Drive 'UFA' SLGB003- Zenith Chronomaster Sport 'Rainbow'- G-Shock Full Metal 5000 Series "Memory in Pixel" display- Breguet Experimentale 1, with 10Hz Tourbillon and Constant Force Magnetic Escapement- Rolex Land-Dweller (I know, it's not the "Landmaster," don't @ me)- Omega Seamaster Aqua Terra 30mm- Zenith Defy USM Capsule Collection- Seiko 5 x Pepsi Capsule Collection- Zenith Defy Extreme Topper Edition- Swatch Mission to Earthphase - Moonshine Gold- Nomos Glashütte Club Sport Neomatik Worldtimer- Omega Seamaster Planet Ocean Gen. 4 (Orange bezel)- Piaget Andy Warhol CollectionHoliday gift picks from the boys: - Russ: Le Creuset Signature Round Dutch Oven- Rob: Nitecore EDC 17 UV flashlight- Zach: Schott NYC "Delivery from Nowhere" Bruce Springsteen Leather Jacket...Oh, and by the way: - Rob: Watch Stranger Things in the movie theater- Russ: Watching Tenacious D: Pick of Destiny- Zach: The GoPro Best Clips of 2025
In this episode, Braheem Santos, US Segment Leader for Healthcare at Schneider Electric, discusses how health systems can better integrate siloed technologies, design smarter infrastructure, and prepare for the next era of AI and facility optimization. He shares key takeaways from a recent leadership workshop and highlights why broader collaboration across departments is essential for future-ready care delivery. Learn more about how Schneider Electric meets healthcare transformation for every moment of care, as well as their Patient Engagement System, here: https://www.se.co/548683ad
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Guest:Dan O'Toole, Founder, Chairman, and Chief Executive Officer of Arrive AI Inc.Company: Arrive AI - The Future of Autonomous DeliveryWebsite:https://www.arriveai.comTicker: NASDAQ: ARAIAbout Arrive AI:Arrive AI (NASDAQ: ARAI) is a technology company that transforms last-mile logistics with its AI-powered Autonomous Last Mile (ALM) platform, designed to make deliveries smarter, safer, and more efficient. Founded in 2020 and headquartered in Fishers, Indiana, the company's patented Arrive Points™ smart mailboxes securely interact with drones, ground robots, couriers, and people, enabling seamless handoffs and secure chain-of custody controls. The platform also provides real-time tracking and logistics alerts, helping shippers and delivery networks achieve greater speed and reliability. Backed by nearly $12 million in crowdfunding and $40 million in institutional investment, Arrive AI advanced to the public markets with a Nasdaq direct listing in 2025.Dan's BioDan O'Toole is a visionary leader bringing more than 37 years of entrepreneurial experience in building and scaling innovative businesses. He began his career as a national sales manager in specialty distribution before founding and exiting three companies, including Facility Maintenance USA, which provided nationwide services to Fortune 500 clients. Renowned for anticipating market shifts, O'Toole has repeatedly turned innovation into sustainable growth and long-term shareholder value. His track record spans securing patents, leading successful exits, and nurturing high-performance teams. At Arrive AI, he guides the company's overall strategy, governance, and global expansion as a publicly traded enterprise.Dan O'Toole is one of the first in the U.S. to secure patents for a smart mailbox capable of accepting packages via drones and other autonomous systems. His invention has since evolved into a Mailbox-as-a-Service platform powered by AI. A serial entrepreneur, he brings extensive leadership experience across startups, enterprise sales organizations, and commercial real estate. A graduate of Ball State University, he lives with his family in Carmel, IN, and is an avid car collector.
Homeware retail giant IKEA appears to be a victim of its own success. It's shutting down its customer support centre from tomorrow for the rest of the week so that its team can focus entirely on rebooking customer orders and resolving outstanding cases. But now some customers are dealing with repeated delivery delays and wrangling over payments & tech issues. Long-time IKEA customer Pete Targett is in queue for a delivery and spoke to Lisa Owen.
On any project, uncertainty creates risk. Decisions that are made without a good understanding of site conditions can result in overengineering or threats to safety. Delivery may be delayed, and unexpected costs incurred. To avoid these risks, project owners and other stakeholders should question their assumptions and get real, actionable insights throughout the project lifecycle. In this three-part series, we explore a key source of risk to any project, subsurface conditions, and a new approach that builds certainty from the ground up. In this first episode, Rod Eddies, Solutions Director, Land, at Fugro, explains the development of the Geo-Risk Management Framework, a way of thinking about subsurface risks that builds on research on cognitive bias. We learn about GroundIQ®, a new approach to ground risk management that provides earlier, faster, and better site characterization. Early screening allows project developers to identify suitable sites and more accurately predict delivery times and costs before a final investment decision is made. Fermi Developments is a privately-funded nuclear developer, working to deliver ‘Ready to Build’ small modular reactor sites across the UK. The company recently formed a strategic partnership with Fugro, under which the geo-data specialists will support their work from site selection all the way through to delivery. In this episode, Fermi's Matt Waddicor explains how this new approach to risk will help the developer identify suitable sites and prepare well-grounded proposals for investors. Guests Matt Waddicor, Development Programme Director, Fermi Development Rod Eddies, Solutions Director, Land, Fugro Karim Khalaf, Regional Business Line Manager, Middle East, Fugro Partner Fugro is the world's leading Geo-data specialist, collecting and analysing comprehensive information about the Earth and the structures built upon it. Through integrated data acquisition, analysis and advice, Fugro unlocks insights from geo-data to help clients design, build and operate their assets in a safe, sustainable and efficient manner.The post #357a Well-Grounded Decisions: Site Selection first appeared on Engineering Matters.
The second stage of labor, characterized by active pushing and the descent of the fetal head, can be a challenging and prolonged phase for both mother and baby. Various interventions have been explored to optimize this stage, and one such technique involves the application of vaginal lubricants. The rationale behind this approach is to reduce friction between the fetal head and the birth canal, potentially leading to smoother and faster delivery. Does this seemingly simple technique work? Does the ACOG mention this in the CPG 8 from January 2024? What does the latest research tell us about its effectiveness in assisting or speeding up the birthing process? Listen in for details.1. Yang Q, Cao X, Hu S, Sun M, Lai H, Hou L, Wang Q, Wu C, Wu Y, Xiao L, Luo X, Tian J, Ge L, Shi L. Lubricant for reducing perineal trauma: A systematic review and meta-analysis of randomized controlled trials. J Obstet Gynaecol Res. 2022 Nov;48(11):2807-2820. doi: 10.1111/jog.15399. Epub 2022 Aug 16. PMID: 36319196.2. ACOG: First and Second Stage Labor Management Clinical Practice Guideline Number 8: January 20243. Aquino CI, Saccone G, Troisi J, Zullo F, Guida M, Berghella V. Use of lubricant gel to shorten the second stage of labor during vaginal delivery. J Matern Fetal Neonatal Med. 2019 Dec;32(24):4166-4173. doi: 10.1080/14767058.2018.1482271. Epub 2018 Jun 27. PMID: 29804505.4. Beckmann MM, Stock OM. Antenatal Perineal Massage for Reducing Perineal Trauma. The Cochrane Database of Systematic Reviews. 2013;(4):CD005123. doi:10.1002/14651858.CD005123.pub3.
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A California family is searching for its missing cat after security video appears to show a delivery driver taking the animal from the front of their home. A Minnesota man faces murder charges after apartment residents report seeing him dragging what appeared to be a dead woman in the early morning hours. Drew Nelson reports.See omnystudio.com/listener for privacy information.
Carmen Cureu, Market Research Director at Geopost, unpacks Geopost's most recent e-shopper barometer research, covering parcel lockers, returns, consumer communications and more. Key factors driving e-commerce, including convenience and price Parcel volumes and online shopper numbers in Europe Consumer delivery preferences and out-of-home delivery Growth in popularity of parcel lockers and parcel shops (PUDO points) Generational trends in e-commerce and delivery Factors influencing e-commerce return volumes Role of OOH in returns Cross-border shopping behaviour Delivery expectations for consumers who shop cross-border Electronic communications preferences, especially for younger shoppers Out-of-hours customer support Rising expectations of delivery
KingsWord International Church is called of God to raise a people of the Word and the Spirit, equipped with a revelation of their Supernatural Identity. Connect with us on YouTube: @kingswordikeja Instagram: @kingswordikeja Facebook: @kingswordIkeja TikTok: @kingswordIkeja Audio Streaming Mixlr: kingswordikeja.mixlr.com Giving Details: KingsWord Ministries International (KMI) GTBank Naira - 0009617383 USD - 0009617510 GBP - 0009617503 Euros - 0009617527 First Timers Form & Number bit.ly/eserviceguest 0810-000-0650
On this podcast episode, Miss H and Mr O discuss season 8 episode 1 of 90 Day Fiance: Before the 90 Days. On this episode, Trisha tells us about Madagascar and welcomes Rick with some lingerie, Forrest (and Molly) are given more reasons to distrust Sheena, Ziad insists that he's not gaslighting Emma, and we meet Aviva, who's actions with food safety make us question her judgement when it comes to Stig. We will be back next week to talk about the Season 8 Episode 3 of Before the 90 Days. If you watch Love After Lockup, check out our other podcast channel Love After Lockup Haha, mmkay, which will be back weekly starting in January when the new season premieres: https://lalmmkay.podbean.com/ If you like what you hear, please support us by subscribing and give us a rating.
An economic sociologist discusses the growing heat dangers facing last-mile delivery drivers, and why federal protections remain stalled. --- E-commerce has transformed the way goods move through the American economy, driving unprecedented growth in parcel deliveries and intensifying competition among major carriers and the U.S. Postal Service. Yet this push for speed and volume now unfolds amid longer, more intense heat waves, exposing the nation’s roughly 1.5 million delivery drivers to climate-driven temperature extremes that pose growing risks on their routes. In this episode, economic sociologist and Kleinman Center faculty fellow Steve Viscelli discusses how rising heat intersects with the structure of the delivery industry. He describes the job conditions that can leave drivers vulnerable, from demanding routes to the use of monitoring technologies that encourage workers to stay on pace even when temperatures climb. Viscelli looks at the policy landscape that shapes these conditions, explains why federal heat protections for workers have been slow to materialize, and how this reality affects drivers’ day-to-day experience. He also points to steps some states are taking to set their own standards to address hotter and more demanding delivery seasons. Steve Viscelli is an economic and political sociologist at the University of Pennsylvania and a faculty fellow with the Kleinman Center for Energy Policy. Related Content: Energy System Planning: New Models for Accelerating Decarbonization https://kleinmanenergy.upenn.edu/research/publications/energy-system-planning-new-models-for-accelerating-decarbonization/ Who Buys Down the Risk When Federal Funding Recedes? https://kleinmanenergy.upenn.edu/commentary/blog/who-buys-down-the-risk-when-federal-funding-recedes/ Energy Policy Now is produced by The Kleinman Center for Energy Policy at the University of Pennsylvania. For all things energy policy, visit kleinmanenergy.upenn.edu.See omnystudio.com/listener for privacy information.
Swarupa Mahambrey, Vice President of Software Engineering at The College Board, breaks down what tech debt really looks like in a mission critical environment, and how an engineering mindset can prevent it from quietly choking delivery. She shares a practical operating model for paying down debt without stopping the roadmap, and the cultural habits that make it stick.You will hear how College Board carved out durable space for engineering excellence, how they use testing and automation to protect reliability at scale, and how to make the trade offs between features, simplicity, and user experience without slowing the team to a crawl.Key Takeaways• Tech debt behaves like financial debt, delay the payment and the interest compounds until even simple changes become painful• A permanent allocation of capacity can work, dedicating 20 percent of every sprint to tech debt can reduce support load and improve delivery• Shipping more features can slow you down, simplifying workflows and validating with real usage can increase velocity and reduce tickets• Resilience is not about avoiding every failure, it is about designing for graceful degradation so spikes and outages become small blips instead of crises• Automation is not “extra,” it is part of the definition of done, including unit tests as acceptance criteria and clear code coverage expectationsTimestamped Highlights• 00:00 Why tech debt is a mindset problem, not just a backlog problem• 01:00 Tech debt explained with a real example, what happens when a proof of concept becomes production• 03:45 The feature trap, how “powerful” workflows can overwhelm users and explode maintenance costs• 11:03 Engineering Tuesday, one day a week to strengthen foundations, not ship features• 14:39 Stability vs resilience, designing systems that bend instead of shatter• 20:06 Testing and automation at scale, unit tests as a requirement and code coverage guardrailsA line worth keeping“If we don't intentionally carve out space for engineering excellence, the urgent will always crowd out the important.”Practical moves you can steal• Protect a fixed slice of capacity for tech debt, make it part of the operating model, not a one time cleanup• Treat automation as acceptance criteria, no test, no merge, no release• Use pilots and targeted releases to learn early, then iterate based on metrics and real user behavior• Design for graceful degradation with retries, fallback paths, and clear failure visibilityCall to actionIf this episode helped you think differently about tech debt and engineering culture, follow The Tech Trek, leave a quick rating, and share it with one engineer who is fighting fires right now.
Dexory builds data intelligence platforms for logistics, using autonomous robots to create digital twins of warehouse operations. With over $280 million raised through a recent preemptive Series C, the company has scaled from a bootstrapped startup to a full-stack robotics operation expanding across Europe and the US. In this episode of Category Visionaries, I sat down with Andrei Danescu, Founder and CEO of Dexory, to unpack how the company navigated early product-market misalignment, cracked the messaging for a category-creating technology, and maintained execution velocity as a capital-intensive business. Topics Discussed: Building in logistics after observing parts tracking failures in Formula One operations The costly mistake: spending years on public space robots before committing to warehouse logistics Why bootstrapping for five to six years forced product discipline before venture funding Messaging shift from autonomous robot capabilities to inventory visibility pain points Zero infrastructure change as a strategic product constraint for live warehouse deployments Geographic expansion strategy using multinational customers for internal reference selling How the convergence of AI adoption, sensor cost reduction, and industry data appetite created market timing Maintaining commercial velocity as the primary metric for Series C readiness in full-stack businesses GTM Lessons For B2B Founders: Message to the problem, not the technology stack: When Dexory led with "world's tallest autonomous robots" and "scan 10,000+ pallets per hour," prospects responded with "what does it actually do?" The shift to leading with inventory visibility and stock control—a pain point customers immediately recognized—unlocked early traction. For category-creating products, customers need to map your solution to existing problems before they can appreciate technical differentiation. Andrei's insight: start with the problem customers know they have, then layer in technical superiority once you've established relevance. Turn operational constraints into product requirements: Dexory designed around the reality that warehouses operate as "live businesses" that cannot pause for infrastructure overhauls. Zero infrastructure change became a core product spec, not a nice-to-have feature. This required autonomous navigation in complex, dynamic environments rather than controlled spaces. Founders building for established industries should identify non-negotiable operational constraints early and architect solutions that respect them rather than requiring customers to adapt their operations. Build value expansion mechanisms before closing your first customer: Dexory established infrastructure for continuous product improvement from day one, treating early deployments as ongoing collaborations rather than transactions. Customers influenced roadmap priorities while Dexory delivered incremental value increases over time. This transformed buyers into advocates who took "point of pride" in the technology. The tactical approach: structure customer agreements and product architecture to support continuous delivery cycles that compound value rather than one-time implementations. Use multinational customers as geographic expansion infrastructure: Instead of opening regional offices across territories, Dexory targeted global companies where a European deployment could generate US interest through internal reference calls. Andrei noted this creates "a lot stronger" references "because they're already part of the same company." The expansion velocity this enabled—UK to Europe to US without massive regional buildout—proved critical for a capital-intensive business. Founders should prioritize customers with multi-region operations who can accelerate geographic reach through internal advocacy networks. Treat post-raise execution velocity as your next round metric: After Dexory's Series B, investors returned a month later to find the company "already ahead of plan." This consistent over-delivery on growth targets set up their preemptive Series C. For full-stack businesses where each dollar deployed takes longer to show returns, maintaining commercial momentum signals execution capability that justifies higher valuations. Andrei's warning: the temptation to slow down and "invest a bit more in product" after raising capital is exactly when founders need to double down on commercial traction as the North Star. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM
In this week's episode of How Yoga Changed My Life a Podcast, Adrienne and Nora sit down with Deb Flashenberg, founder of the Prenatal Yoga Center in NYC, to explore what it truly means to listen to your body through pregnancy, birth, and beyond.Deb brings decades of experience as a prenatal yoga teacher, labor support doula, childbirth educator, and pelvic health specialist. After a challenging first birth, her curiosity and commitment to understanding pelvic health, functional movement, and empowered birth deepened—leading her to advanced training in Yoga, pelvic floor health, pregnancy and postpartum corrective exercise.Together, Adrienne, Nora, and Deb discuss:Why pregnancy and birth should never be one-size-fits-allThe importance of non-prescriptive, non-restrictive movement practicesHow functional yoga supports a functional birthPelvic health as a lifelong conversation—not just a postpartum concernLearning to trust your body's wisdom instead of overriding itDeb also shares how her passion for education and advocacy inspired her podcast, Yoga | Birth | Babies, where she has had conversations with some of the most respected voices in the birth world, including Penny Simkin, Gail Tully, Pam England, Rebecca Dekker, Dr. Sarah Buckley, and many more.At the heart of this episode is a simple but powerful reminder...Know what feels good to you. Have a conversation with your body.Whether you're pregnant, postpartum, a movement professional, or simply curious about embodied choice and empowerment, this episode offers insight, compassion, and permission to do things your way.Learn more about Deb and her work:Prenatal Yoga Center – NYChttps://prenatalyogacenter.com/Listen to Deb's podcast:Yoga | Birth | BabiesFollow Prenatal Yoga Center on InstagramClick here for more about Deb and the Prenatal Yoga Center Send us a textWanna be on the show? Click here to fill out our guest info form or drop us a email at yogachanged@gmail.comFollow us on TikTok:https://www.tiktok.com/@yogachangedFollow us on Instagram:https://www.instagram.com/yogachanged/For more, go to https://howyogachangedmylife.comThe theme music for this episode, “Cenote Angelita”, was written and produced by Mar Abajo Rio AKA MAR Yoga Music. Dive deeper into this and other original yoga-inspired compositions by visiting bio.site/mcrworks. For the latest updates on upcoming events featuring his live music for yoga and meditation, be sure to follow @maryogamusic on Instagram.
Hello, welcome to the 43rd episode of my podcast
Andy Fix and occasional other guests join Van Allen Plexico to review the entire Babylon 5 series, plus the movies, Crusade and everything else! Thanks to all of our patrons for making shows like this possible! We have no advertisers and are entirely supported by our great listeners! Be a part of the White Rocket Entertainment family by becoming a patron of the shows: https://www.patreon.com/whiterocketreviews Brought to you by White Rocket Entertainment. http://www.plexico.net
Welcome back to the Ultimate Guide to Partnering® Podcast. AI agents are your next customers. Subscribe to our Newsletter: https://theultimatepartner.com/ebook-subscribe/ Check Out UPX:https://theultimatepartner.com/experience/ Jen Odess, Group Vice President of Partner Excellence at ServiceNow, joins Vince Menzione to discuss the company’s incredible transformation from an IT ticketing solution to a leading AI-native platform for business transformation. Jen dives deep into how ServiceNow has strategically invested in and infused AI into its unified platform over the last decade, enabling over a billion workflows daily. She also outlines the critical role of the partner ecosystem, which executes 87% of all implementations, and reveals the company’s strategic initiatives, including its commitment to the hyperscaler marketplaces, the goal to hit half a billion dollars in annual contract value for its Now Assist AI product, and the push for partners to adopt an ‘AI-native’ methodology to capitalize on the fact that customers still want over 70% of AI buying to be done through partners. Key Takeaways ServiceNow is an ‘AI-native’ company, having invested in and built AI directly into its unified platform for over a decade. The company’s core value today is in its unified AI platform, single data model, and leadership in workflows that connect the entire enterprise. ServiceNow will hit $500 million in annual contract value for its Now Assist AI products by the end of 2025, making it the fastest-growing product in company history. An astonishing 87% of all ServiceNow implementations are done by its global partner ecosystem, highlighting their crucial role. The company is leveraging the half-trillion-dollar opportunity of durable cloud budgets by driving marketplace transactions and helping customers burn down cloud commits using ServiceNow solutions. To win in the AI era, partners must adopt AI internally, co-innovate on the platform, and strategically differentiate themselves to rank higher in the forthcoming agentic matching system. Key Tags: ServiceNow, AI-native platform, Now Assist, Jen Odess, partner excellence, workflow leader, AI platform for business transformation, hyperscalers, Microsoft Azure, Google Cloud, AWS, marketplace transactions, cloud commits, AIDA model, agentic matching, F-Pattern, Z-Pattern, group vice president, MSP, GSI, co-innovation, autonomous implementation, technical constraints, visual hierarchy, UX, UI, responsive design. Ultimate Partner is the independent community for technology leaders navigating the tectonic shifts in cloud, AI, marketplaces, and co-selling. Through live events, UPX membership, advisory, and the Ultimate Guide to Partnering® podcast, we help organizations align with hyperscalers, accelerate growth, and achieve their greatest results through successful partnering. Transcript: Jen Odess Audio Podcast [00:00:00] Jen Odess: The AI platform for business transformation, and I love to say to people, it sounds like a handful of cliche words that just got stacked together. The AI platform for business transformation. Yeah. We all know these words, so many companies use ’em, but it is such deliberate language and I love to explain why. [00:00:20] Vince Menzione: Welcome to, or welcome back to The Ultimate Guide to Partnering. I’m Vince Menzi on your host, and my mission is to help leaders like you achieve your greatest results through successful partnering. Today we have a special leader, Jen Odes is the GVP for Partner Excellence at ServiceNow. And joins me here in the studio in Boca Raton. [00:00:40] Vince Menzione: Jen, welcome to the podcast. Thanks, Vince. It’s so great to be here. I am so thrilled to welcome you. To Boca Raton, Florida. Our podcast home look at this amazing background we have Here is this, and this is where we host our ultimate partner Winter retreat. Actually, in February, we’re gonna give that a plug. [00:00:58] Vince Menzione: Okay. I’d love to have you come back. I’d love to have an invite. And you flew in this morning from Washington DC [00:01:04] Jen Odess: I did. It was 20 degrees when I left my house this morning and this backdrop. Is definitely giving me, island South Florida like vibes. It’s fabulous. [00:01:13] Vince Menzione: And we’re gonna talk about ServiceNow. [00:01:14] Vince Menzione: And you’re also opening an office down here? We [00:01:17] Jen Odess: are [00:01:17] Vince Menzione: in West Palm Beach. Not too far from where we are. Yes. Later 2026. Yeah. I love that. And then so we’ll work on the recruiting year, but let’s dive in. Okay. So thrilled to have ServiceNow and to have you in the room. This has been an incredible time for your organization. [00:01:31] Vince Menzione: I have been watching, obviously I work with Microsoft. We’ve had Google. In the studio, Amazon onboard as well. And other than those three organizations, I can’t think of any other legacy organization that has embraced AI more succinctly than ServiceNow. And I thought we’d start there, but I really wanna spend some time getting to know you and getting to know your role, your mission, and your journey to this incredible. [00:01:57] Vince Menzione: Leadership role as a global vice president. We’ll talk about Or [00:02:01] Jen Odess: group. Group Vice president. I know it doesn’t roll off the tongue. I get it. A group vice president doesn’t roll. [00:02:05] Vince Menzione: G-V-P-G-V-P doesn’t roll off the time. And in some organizations it is global. It is in other organizations, it’s group. So let’s, you’re not [00:02:12] Jen Odess: the first to say global vice president. [00:02:14] Jen Odess: Okay. I’ll take either way. It’s fine. [00:02:15] Vince Menzione: Yeah. Yeah. And might be a promotion. Let’s talk. Let’s talk about that. Let’s talk about you and your career journey and your mission. [00:02:22] Jen Odess: Yeah, so I’ve been at ServiceNow for five years. In fact, January will be like the five year anniversary and then it will be the beginning of my sixth year. [00:02:31] Jen Odess: Amazing. And I actually got hired originally to build out the initial partner enablement function. So it didn’t really exist five years ago. There was certainly enablement that happened to Sure. All individuals that were. Using, consuming, buying ServiceNow, working with ServiceNow. But the partner enablement function from pre to post-sale, that whole life cycle didn’t exist yet. [00:02:54] Jen Odess: So that was my initial job. I got hired to run partner enablement and it before. And how big [00:02:59] Vince Menzione: was your partner organization at that point? It must have been pretty small. [00:03:01] Jen Odess: It was actually not as small as you would think. Gosh, that’s a great question. You’re challenging my memory from five years ago. [00:03:08] Jen Odess: I know that we’re over 2,500 partners today and we add hundreds every year, so it had to have been in the low one thousands. Wow. Is where we were five years ago. But the maturity of the ecosystem is grossly larger today than it was then. I can imagine. So back then there was less than 30,000 individuals that were skilled on ServiceNow to sell or solution or deliver. [00:03:34] Jen Odess: Today there’s almost a hundred thousand. Wow. So yeah that’s like the maturity in the capability within the ecosystem. But before I start on my ServiceNow and my group vice president. Which is a great role, by the way. Group Vice President. Yeah. Partner Excellence group. I’m very proud of it. [00:03:49] Jen Odess: But but let me tell you what brought me here, please. So I actually came from a partner, but not in the ServiceNow ecosystem. Okay. I won’t name the partner, but let’s just say it’s a competitor, a competitive ecosystem. And I worked for a services shop that today I would refer to as multinational. [00:04:11] Jen Odess: Kind of a boutique darling, but with over 1,500 consultants, so Okay. A behemoth as well? Yeah. Privately held. And we were a force to be reckoned with, and it was really fun. I held so many roles. I was a customer success manager. I led the data science practice at one point. I ran global alliances and partnerships. [00:04:35] Jen Odess: At one point I was the chief of staff to the CEO at the time that company was acquired. Big global si. And and then at one point I even spun off for the big global SI and helped run a culture initiative to transform co corporate culture. Wow. Very inside the whole organization. Wow. That is very, yeah. [00:04:54] Jen Odess: Really interesting set of roles. And the whole reason I came to ServiceNow is by the time I was concluding that journey in that ecosystem on the services side, I felt like. I didn’t fully understand what it meant to be on the software product side. And I often felt like I approached friction or moments of frustration and heartache with resentment for the software company. [00:05:20] Jen Odess: Sure. Or maybe just a lack of empathy for what they must be going through as well. It always felt like I was on the kind of [00:05:26] Vince Menzione: negative you were on the other side of the table. Totally. [00:05:27] Jen Odess: Yeah. And, or maybe like the redheaded stepchild kind of a concept as a partner. And so I sought out to. Learn more, which is probably a big piece of my journey is just constant curiosity. [00:05:38] Jen Odess: Nice. And I thought I think the thing I’m missing is seeing what it means firsthand to be on the software product side. And that was what led me to a career at ServiceNow. Five years strong. Yeah. So [00:05:50] Vince Menzione: talk about partner experience for those who don’t know what that means. [00:05:53] Jen Odess: Yeah. Today my role is partner excellence, but it used to be partner experience. [00:05:58] Jen Odess: Okay. And so the don’t. Yeah, that’s normal to say both things. And they actually mean two very different things. [00:06:04] Vince Menzione: Yeah, I would say so. [00:06:05] Jen Odess: And we deliberately changed the title about a year ago. So today, partner Excellence is about really ensuring that we build a vibrant AI led ecosystem. And that’s from the whole life cycle of the partner, from the day they choose to be a partner and onboard, and hopefully to the day they’re just. [00:06:23] Jen Odess: Thriving and growing like crazy, and then across the whole life cycle of the customer pre to post sale. So it’s, we are almost like the underpinning and the infras infrastructure. Someone once said it’s like we’re the insurance policy of all global partnerships and channels. That’s how we operate across global partnerships and channels and service Now. [00:06:42] Vince Menzione: And you have a very intimate relationship with those partners. We’re gonna dive in on that as well. Yes. But let’s talk about this time like no other. I talk about tectonic shifts at all of our events. People that listen to our podcasts know we talk about the acceleration of transformation, and it’s happening so fast. [00:06:58] Vince Menzione: It was happening fast even during COVID. But then. I’ll call this date or time period, the November 20, 22 time period when Chat GPT launched. Oh yeah. And that really changed the world in many respects, right? Yeah. Microsoft had already leaned in with chat, GPT, Google, we talked to Google about this. [00:07:17] Vince Menzione: Even having them in the room was like, they were caught flatfooted in a way, and they had a lot of the technology and they didn’t lean in. But it feels like ServiceNow was one of the first, certainly on the ISV side of the house and refer to the term ISV. Loosely, because hyperscalers are ISVs as well. [00:07:34] Vince Menzione: They were early to lean in and have leaned it in such a way from a business application perspective that I believe we haven’t seen embracing and infusing AI into your platform. I was hoping we could dive in a little bit on ServiceNow from a. Kinda legacy, what the organization was and is today. [00:07:56] Vince Menzione: And then also this infusion of AI into the platform. If you don’t mind, [00:07:59] Jen Odess: I love this topic. Okay. And I feel like it’s such a privilege to talk about ServiceNow on this topic because we really are a leader in the category. I’ll almost rewind back to over 20 years ago when the company was founded. [00:08:11] Jen Odess: Today, fast forward, we are so much more than an IT ticketing company. We are, [00:08:16] Vince Menzione: but that was the legacy. That’s how I knew service now 20 years ago. [00:08:19] Jen Odess: And what a beautiful legacy. Yeah. But we have expanded immensely beyond that. And that’s the beautiful story to tell customers. That’s so fun. [00:08:28] Jen Odess: But what what I love is that. So 20 years ago, that was where we started. And today, do you know that over a billion workflows are put to work every single day for our customers? A billion [00:08:38] Vince Menzione: workflows, over a billion workflows. That’s crazy. [00:08:40] Jen Odess: And 87% of all implementations for ServiceNow were done by partnerships. [00:08:46] Jen Odess: And channels. That’s fantastic. So you think about those billion plus workflows daily, all because of our partner ecosystem. This is my small plug. I’m just very proud 80, proud 86%. [00:08:56] Vince Menzione: Did you hear that? Part’s 86%. [00:08:57] Jen Odess: Amazing. And so that’s like what we’re, that’s what we’re a leader in the category. We are a leader in workflows categorically. [00:09:05] Jen Odess: But then over a decade ago, we started investing in ai. We started building it right into our platform, and this becomes the next kind of notch on our belt, which is we are a unified platform. Nothing is bolted on, nothing is just apid in. Yeah, it is a unified platform. So all of that AI that for the past decade we’ve been building in into our platform. [00:09:28] Jen Odess: Just in our AI platform, which is now what we are calling it, the AI platform. [00:09:34] Vince Menzione: And I would say that unless you were a startup starting up from scratch today and building on an LLM, we were building in a way I don’t think any other organization’s gonna actually state that [00:09:45] Jen Odess: what’s actually why we call ourselves AI native. [00:09:47] Jen Odess: Yeah, beca for that exact reason. And that’s who we’re competing with a lot these days, is the truly AI native startups where they didn’t have, the 20 years. Previously that we had, but that’s what makes us so unique in the situation, is that unified AI platform, a single data model that can connect to anything. [00:10:07] Jen Odess: And then the workflow leader. And when you put all those things together, AI plus data, plus workflows and that’s where the magic happens. Yeah. Across the enterprise. It’s pretty cool. [00:10:17] Vince Menzione: That is very cool. And you start thinking about, and we start talking about agent as a, as an example. Let’s talk about this for a second. [00:10:23] Vince Menzione: You, when what is this bolt-on, we could use the terms co-pilot, we could use Ag Agent ai, but they are generally bolted onto an existing application today. So take us through the 10 years and how it has become a portion or a significant portion. Of ServiceNow. [00:10:41] Jen Odess: When say the question a little bit more. [00:10:43] Jen Odess: Like when you say it’s, yeah, when which examples have bolted on? [00:10:47] Vince Menzione: So exa, we, what we see today is the hyperscalers coming out with their own solution sets, right? They’re taking and they’re offering it up to their ecosystem to infuse it into their product and portfolio. To me, those that look like bolted on in many respects, unless it’s an AI need as a native organization, a startup organization. [00:11:07] Vince Menzione: They’re mostly taking and re-engineering or bolting onto their existing solutions. [00:11:12] Jen Odess: I follow. Yeah. Thank you for giving me a little more context. So I call this our any problem. It’s like one of the best problems to have we can connect into. Anything, any cloud, any ai, any platform, any system, any data, any workflow, and that’s where any hyperscaler, and that’s the part that makes it so incredible. [00:11:32] Jen Odess: So your word is bolt on, and I use the word any the, any problem. Yeah. We’ve got this beautiful kind of stack visual that just, it’s like it just one on top of the other. Any. Any, and no one else can really say that. I gotta see [00:11:45] Vince Menzione: that visual. Yeah. Yeah. So talk about this a little bit more. So you’re uniquely positioned. [00:11:52] Vince Menzione: Let’s talk about how you position, you talked about being AI native. What does that imply and what does that mean in terms of the evolution of the platform? From ticketing to workflows to the business applications? What are the type of applications Yeah. Markets, industries that you’re starting to see. [00:12:08] Jen Odess: So I’ll actually answer this with, taking on a small, maybe marketing or positioning journey. So there was a time when our tagline would be The World Works with ServiceNow. There was a time when it was, we put AI to work for people and today and it, I think it was around Knowledge 2025, this came out. [00:12:28] Jen Odess: It was the AI platform for business transformation. And I love to say to people, it sounds like a handful of. Cliche words that just got stacked together. The AI platform for business transformation. Yeah. We all know these words, so many companies use ’em, but it is such deliberate language and I love to explain why. [00:12:46] Jen Odess: So the first is the AI platform is calling out that we are an AI native platform. We are a unified platform. It’s a chance to say all that goodness I already shared with you. Yeah. And the business transformation is actually telling the story of no longer being a solution. Point or no longer being an individual product that does X. [00:13:06] Jen Odess: It’s about saying. The ServiceNow platform can go north to south and east to west across your entire enterprise. Okay. Up and down the entire tech stack. Any. And then east to west, it can cut across the enterprise, the C-suite, the buying centers, all into one unified AI platform. With one data model. [00:13:26] Jen Odess: I love it. And so I love that AI platform for business transformation actually has so much purpose. [00:13:32] Vince Menzione: It does. So you’re going across the stack, so you’re going all the way from the bottom layer, all the way up to the top from the ue. Ui. And then you’re going across the organization, right? You’re going across the C-suite, you’re going across all the business functions of an organization. [00:13:46] Vince Menzione: Correct. And so the workflows are going across each of those business functions? [00:13:49] Jen Odess: Correct. And then our AI control tower is sitting at the very top, governing over all of it. [00:13:53] Vince Menzione: I love the control tower. [00:13:54] Jen Odess: I know the governance, security risk protocol, managing all the agents interoperability. Yeah. [00:14:01] Vince Menzione: And then data at the very bottom right. [00:14:03] Vince Menzione: Controlling all those elements and the governance of the data and the right, the cleanliness of the data and so on. Yeah. That’s incredible. I we could probably talk about business applications. I know one, in fact, I’ve had a person sit in this, your chair from we’ll call it a large GSIA very significant GSI one of the top five. [00:14:21] Vince Menzione: And they took ServiceNow and they applied it to their business partnering function. And they used, and we, you probably don’t know about this one, but I know that that’s a, an example of taking it and applying it all across all the workflows, across all the geographies of the organization and taking a lot of the process that was all done manually. [00:14:40] Vince Menzione: That was stove pipe business processes that were all stove piped and removing the stove pipe and making for a fluid organizational flow. [00:14:47] Jen Odess: And I’ll bet you the end user didn’t even realize ServiceNow was the backend. That’s some of the greatest examples actually. [00:14:53] Vince Menzione: Yeah. Yeah. So Jen, we work with all the hyperscalers. [00:14:56] Vince Menzione: We have a very strong relationship with Microsoft. Goes back many years, my back to my days at Microsoft and we’ve had Google in the room. We have AWS now as well. We bring them all together because we believe that partners work with, need to work with all three. And I know that you have had an interesting transformation at ServiceNow around the hyperscalers. [00:15:16] Vince Menzione: I was hoping you could dive in a little deeper with us. [00:15:19] Jen Odess: Yeah. We are so proud of our relationships with the hyperscalers, so the same three, so it’s Microsoft Azure, Google Cloud, and AWS. And really it’s it’s a strategic 360 partnership and our goal is really to drive marketplace transactions. [00:15:34] Jen Odess: So ServiceNow selling in all of their marketplaces and then. Burn down of our customers cloud commits. I love it. It’s really a beautiful story for our customers and for the hyperscalers and for ServiceNow. And so we’ve, it’s brand, it’s a brand new announcement from late in the year 2025. Love it. And we’re really excited about it. [00:15:51] Vince Menzione: Yeah. And then we, and we get all of the marketplace leaders in the room. So we’ve worked with all of those people. And one of the key points about this is there is over a half a trillion dollars in durable cloud budgets with customers that [00:16:08] Vince Menzione: Already committed to, I know, so that tam available, a half a trillion dollars is available to customers to burn down and utilize your solutions and professional services with partners as well in terms of driving a complete solution. [00:16:21] Jen Odess: That’s exactly the motion we’re pushing is to go and leverage those cloud commits to get on ServiceNow and in some cases, maybe even take out other products to go with ServiceNow and actually end up funding the transition to ServiceNow. Yeah. Yeah. [00:16:37] Vince Menzione: So you serve thousands of customers today, thousands of customers. [00:16:42] Vince Menzione: I can’t even. Fathom the exact number, but you have this partner ecosystem that you described, and their reach is even more incredible, like hundreds of thousands. Yeah. So tell us a little bit more about how you think about that, and then how do you drive the partner ecosystem in the right way to drive this partner excellence that you described. [00:17:02] Jen Odess: Yeah, that’s a great question. So yeah, thousands of ServiceNow customers and we’re barely scratching the surface in comparison to our partners customers. So we have over 2,500 partners Wow. In our ecosystem. And today they cut across what I would call five routes to market. That partners can go to market with ServiceNow. [00:17:21] Jen Odess: Okay. The first is consulting and implementation. This will be your classic kind of consulting shop or GSI approach. The second is resell, just like it sounds. Yep. [00:17:30] Vince Menzione: Transactional. [00:17:31] Jen Odess: Yep. The third is managed service provider. [00:17:33] Vince Menzione: Okay. [00:17:34] Jen Odess: The fourth is what we call build, which is. The ISV, strategic Tech partner realm, and then the fifth is hyperscaler. [00:17:43] Jen Odess: Those are the five routes to market. So partners can choose to be in one or all or two. It doesn’t matter. It’s whichever one fits the kind of business they want to go drive. Nice. Where they’re. Expertise lies. And then we’ve got partners that show up globally, partners that show up multinational and partners that show up regionally and then partners that show up locally, in country and that’s it. [00:18:06] Jen Odess: And we really want a diverse set of partners capable of delivering where any of our customers are. So it’s important that we have that dynamic ecosystem where we really push them. We’re actually trying hard to balance this. Yeah, you would’ve heard it from many of your other partners. This direct versus indirect. [00:18:24] Jen Odess: Yes. Motion. For anyone listening that doesn’t know the difference, right? Direct is ServiceNow is selling direct to a customer, there might be a partner involved influencing that will implement. Yeah, likely but ServiceNow is really driving the sale versus indirect where the whole thing routes through the partner. [00:18:39] Jen Odess: Right? Which is your classic reseller or managed service provider and often a an ISV. And you know that balance is never gonna be perfect ’cause we’re not gonna commit to go all direct or all indirect. We’re gonna continue to sit in this space where we’re trying to find a healthy balance. [00:18:56] Jen Odess: So I find a lot of our time trying to figure out how do you set all those parties up for success? Yeah. The parties are the ServiceNow field sellers? And then you’ve also got the partnerships and channels, so the ecosystem, and then you’ve got the people in global partnerships and channels. So my broader organization, and we’re all trying to figure out how to work harmoniously together and it’s a lot of, it is my job to get us there. [00:19:19] Jen Odess: And so we use lots of things like incentives and benefits and we will put in place gated entry, really strategic gated entry. What does [00:19:29] Vince Menzione: gated entry mean? [00:19:30] Jen Odess: Yeah. What I mean is if you want to have a chance at being matched with a customer Yeah. For a very specific deal. Or it’s really one of three to get matched. [00:19:41] Jen Odess: ‘Cause you can never match one-to-one. It has to be three or more. Okay. We have good compliance rules in place. Yeah. But in order to even. Like surface to the top of the list to be matched. There’s a gated entry, which is, you’ve gotta have validated practices. Okay. Which is how, it’s these various ways, as you described, you quantify and qualify the partner’s capabilities. [00:20:00] Vince Menzione: Yeah. So you have to meet these qualifications. Yes. And you could be one of three to enter and be. Potentially matched, considered significant or Yes. Match for this deal? [00:20:08] Jen Odess: Yes, that’s exactly right. So we use, various things like that. And then we try to carve what I would call dance card space reseller in commercial, try to sit here and like carve by geo, by region, by country dance card space as well to help the partners really know exactly where they can unleash versus, hey, this is the process and the rules of engagement. To go and sell alongside the direct org sales organization [00:20:33] Vince Menzione: and you’re gonna have multiple partners in the same opportunities. [00:20:37] Vince Menzione: Absolutely not. Not necessarily competing with each other. There’s three competing each with each other, but also you’re gonna have other partners that provide different capabilities as well. You might have that have some that are just transac. Those are gonna be those channel or reseller partners. [00:20:52] Vince Menzione: You might have an MSP that’s actually delivering, or at least providing some type of managed service on top of the stack. Like supporting the customer. Yeah. And then you might have an SI GSI an integration partner that’s also doing the con the consulting work around getting the solution to meet with the customer’s requirements. [00:21:12] Vince Menzione: Would you say [00:21:13] Jen Odess: so? That’s exactly right. Yeah. And actually in. AI era, we’re seeing more of it than ever. And even on the smaller deals, maybe not the GSIs on the smaller deals, but we’re seeing multiple partners come in to serve up their specific expertise, which is actually a best practice. That’s [00:21:33] Vince Menzione: terrific. [00:21:33] Jen Odess: We don’t want. If you’ve got an area that’s a blind spot and you’re a partner, but that’s something your customer is buying from you, there’s no harm in saying let’s bring in an expert in that category to deliver that piece of the business. That’s right. And we’ll maybe shadow and watch alongside. [00:21:46] Jen Odess: So we’re seeing more and more of it. And I actually think like the world of. Partnerships and ecosystems. If I go back to like my previous ecosystem as well, it’s become so much more communal than ever before. Yes. This idea that we can share and be more open and maybe even commiserate over the things, gosh, I can’t believe we have the same frustrations or we have the same. [00:22:09] Jen Odess: Wow, that’s amazing. And you’re in this country. And I’m in this country. And so we’re seeing more and more coming together on deals which I really respect a lot. ’cause So one of the new facts we’ve just learned actually, Vince, is that. Of all the ai buying that customers are doing out there, they actually still want over 70% of it to be done by partners. [00:22:32] Vince Menzione: Yes. [00:22:33] Jen Odess: So even though it looks like it could be maybe set up easy configured, easy plug and play it. It to get, it’s not real ROI. You still need a partner with expertise in that industry or that domain, or in that location or in that language to come and bring the value to life. And we will certainly accelerate, help accelerate time to value with things that ServiceNow will do for our partners. [00:22:56] Jen Odess: But if over 70% is gonna go to partners and AI is so new, wouldn’t you want more than one partner Sometimes on a absolutely on a deal, at least while we’re all learning. I think we can keep ebbing and flowing [00:23:07] Vince Menzione: on this. We you, I dunno if Jay McBain, ’cause we’ve had him in the room here and he is a, he’s an analyst that does a lot of work around this topic. [00:23:14] Vince Menzione: And we talk about the seven seats at the table because there are, again, you need more you, first of all, you need to have your trusted, you need to have the organizations that you work with. And you also, in the world of ai, with all of the tectonic shifts, all the constant changing that’s going on right now, I need to make sure that I have the right. [00:23:31] Vince Menzione: People by my side that I can trust, they can help me deliver what I need to deliver. ’cause it might have changed from six months ago. And the technology is changing. Everything is changing so rapidly right now. So again, having all those right people I want to pick up on something ’cause we talked a little bit about MSPs and they’ve become a favorite topic of ours. [00:23:52] Vince Menzione: I have become acutely aware of the Ms P community recently. I kinda looked at them as well. There’s little small partners, but you’ve suggested this as well. They have regional expert, they have expertise in a specific area. And can be trusted, and maybe you’re integrating multiple solution sets for a customer. [00:24:11] Vince Menzione: But we’ve seen this MSP community become very vibrant lately, and I feel like they woke up to technology and to AI in such a big way. Can you comment on that? [00:24:20] Jen Odess: So we feel and see the same thing I’ve always valued what managed service providers bring to the table. It’s like that. [00:24:26] Jen Odess: Classic are you a transformation shop or are you a ta? The tail end or the run business shop? And so many partners are like we’re both, and I wanna be like, but are you? But now I feel like we finally are seeing the run business is so fruitful. So AI is innovating. All the time. [00:24:46] Jen Odess: We, we are innovating as a AI platform all the time. What used to be six month, every six months family releases of our software. Yeah. It became quarterly and now we’re practically seeing releases of new innovation every six to eight weeks. So why wouldn’t you want a managed service provider? Paying close attention to your whole instance on ServiceNow and taking into account all the latest innovation and building it into your existing instance, and then looking out for what new things you should be bringing in. [00:25:20] Jen Odess: So that’s the beauty of the, it’s almost partnerships, observing, and then suggesting how to keep. Doing better and more and better versus always jumping straight back to complete redesign and transformation. Yeah, and that’s one of the things I like about the MSPs in this space. [00:25:36] Vince Menzione: So let’s broaden out from this part of the conversation ’cause you’re giving specific guidance to the MSPs, but let’s think about this whole partner community. [00:25:43] Vince Menzione: And you’ve seen this transformation coming over to ServiceNow and even within ServiceNow these last five years. How do these organizations need to think differently? And how do they need to structure their services in this newent world? [00:25:58] Jen Odess: Great question. There’s really four things that I think they have to be thoughtful of. [00:26:02] Jen Odess: The first is maybe the most obvious they have to adopt AI as their own ways of doing work methodology. Delivery, whatever it is, because only through the, it’s not about taking out people in jobs, it’s about doing the job faster, right? It’s about getting the customer to value faster so that adoption of AI will make or break some partners. [00:26:24] Jen Odess: And our goal is that every partner comes on the other side of this AI journey, thriving and surviving. So we’re really pushing. This agenda. And maybe later I can talk to you a little bit more about this autonomous implementation concept. Please. ’cause I that will [00:26:37] Vince Menzione: resonate. So you’re saying they need to, we used to use the term eat their own dog food. [00:26:41] Vince Menzione: Now it’s drink your own champagne. Yeah. But they need to adopt it as well internally. [00:26:46] Jen Odess: Yeah. And I think whether they’re using, I hope they’re using ServiceNow as like a client, zero. To do some of that adoption. But there’s lots of other tools that are great AI tools that will make your job and your day-to-day life and the execution of that job easier. [00:26:59] Jen Odess: So we want them adopting all of that. The second is, we really need to see partners. Innovating on the ServiceNow platform. Yeah. And whether that’s building agents AI agents that go into the ServiceNow store, whether it’s building a really fantastic solution that we wanna joint jointly go to market with, or maybe it’s one of those embedded solutions you were commenting where the end user doesn’t even know that the backend, like a tax and audit solution that is actually just. [00:27:29] Jen Odess: The backend is all ServiceNow. Yeah. But that partner is going to market and selling it to all their customers. Exactly. So I think this co-innovation is gonna be a place that we will really win in market. The third is if a partner wants to stand out right now, they have to differentiate on paper too. [00:27:47] Jen Odess: It’s gotta like what does that mean? So if there’s 2,500 partners. And it’s not like we don’t walk around and just say, you should talk to this partner. Yeah. Or here’s my secret list. You should, we don’t do that. That’s not good business and it’s not compliant. So we have algorithms that take all the quantitative and qualitative data on our partners and they know all the data points ’cause it’s part of the partner program Nice. [00:28:10] Jen Odess: That they adhere to and then ranks them on status. And all those data points are what I’m referring to as on paper. You’ve gotta be differentiated. So whether or not you wanna be great at one thing or great across the whole thing, think about how all of those quantitative and qualitative data points are making you stand out, because that’s where those matches that I was referring to. [00:28:35] Jen Odess: Yes. That’s where that’s gonna come to life. And it’s skills, it’s capabilities. It’s deployments. So Proofpoint and deployments, customer success stories, csat, all the things. So [00:28:47] Vince Menzione: those are all the qualifi qualifiers for and more, but those are the types [00:28:49] Jen Odess: of qualifications. Yeah. [00:28:51] Vince Menzione: And then do your, does your sales organization do a match against that based on a customer’s requirements that they’re working with and who they work with and co-sell with? [00:29:00] Jen Odess: And I feel like you just lobbed me the greatest question. I didn’t even know you were gonna ask it, but I’m so glad you did. So today. Today there is something called a partner finder, which is which is nice, but it’s a little bit old school in a world of ai. Yeah. So you go to servicenow.com, you click partner from the top navigation, and then it says find a partner and you can literally type in the products you’re buying the country, you’re, that you’re headquartered out of. [00:29:26] Jen Odess: Whatever thing you’re looking for. And it will start to filter based on all those data points, the right partners, and you can actually click right there to be connected to a partner. So lead generation. Okay, interesting. But where we’re going is a agentic matching right in our CRM for the field. Oh. So those data points are gonna matter even more, and that’s where the gated. [00:29:48] Jen Odess: I say gated entry, which is probably too extreme, right? It’s really gated. If you wanna surface toward the top, there’s gated parameters to try to surface to the top, but those data points will feed the algorithm and it will genetically match right in our CRM for the field. Who are the best suited partners? [00:30:09] Jen Odess: Would you like to talk to them? [00:30:10] Vince Menzione: Okay. And so is it. Partner facing? Is it sales team facing [00:30:14] Jen Odess: Right now? It’s sales. It’ll, when it goes live, it will be sales team facing. Okay. But we have greater ambition for what partners can do with it. Yeah. Not just in the indirect motion, but also what partners may be able to do with it to interface with our field. [00:30:30] Jen Odess: The. [00:30:31] Vince Menzione: The, yeah the collaboration [00:30:33] Jen Odess: opportunity. Which is always a friction point that we’re working on [00:30:36] Vince Menzione: always because it’s very manual. It’s people intensive. Yeah. Partner development managers sitting on both sides of the equation and the interface between the sales organization and a partner organization is not always the. The easiest. So right. Automated, quite a bit of that. [00:30:49] Jen Odess: My boss is obsessed with the easy button, which I know is a phrase many of us in the US know from I think it’s an Office Depot, all these ways in which we can have easy button moments for the partner ecosystem is what we’re trying to focus on. [00:31:01] Jen Odess: I love the easy button. [00:31:02] Vince Menzione: Yeah. And I love your boss too. Yeah, he’s fabulous. Fabulous. So Michael and I go back like many years ago. You must have, [00:31:08] Jen Odess: yeah. You must have had paths crossing on numerous occasions. [00:31:12] Vince Menzione: Yeah we we worked together micro I’m going to hijack the session for a second here. [00:31:16] Vince Menzione: But when I first came to Microsoft, he was leading a, the se, a segment of the business, and he invited me to come to his event and interviewed me on stage at his event. [00:31:26] Jen Odess: No way. [00:31:26] Vince Menzione: And we got to know each other and yeah. So he was terrific. He was what a great find for, oh, he’s for service now. [00:31:32] Vince Menzione: He’s really [00:31:32] Jen Odess: has been a fantastic addition [00:31:34] Vince Menzione: to the global partnerships and channels team. And Michael, we have to have you on the podcast. Yes. Or cut down here in the studio at some point too with Jen and I. That’d be great. So this is terrific. We are getting it’s an incredible time. [00:31:44] Vince Menzione: It’s going so fast this time, 2022 was, seems like it was five, it feels like it was almost 10 years ago now. It wasn’t that we just started talking about it and you were implementing AI 10 years ago, but it wasn’t getting the attention that it’s getting today. And it really wasn’t until that moment that it really started to kick off in a way that everybody, yeah. It became pervasive overnight I would say. But now we’re starting 2026, like we’re at. This precipice of time and it’s continuing. I don’t even know what 2030 is gonna look like, right? So I’m a partner. [00:32:16] Vince Menzione: What are the one, two, or three things that I need to do now to win over and work with ServiceNow? [00:32:23] Jen Odess: One, two or three things? I’ll tell you the first thing. So today ServiceNow will end up hitting 500 million in annual contract value in our Now Assist, which is our AI products by the end of 2025, which is the fastest growing product in all of ServiceNow history. [00:32:37] Jen Odess: That’s one product that’s so there’s lots of SKUs. Yeah, but it is. It’s our AI product. Yeah. And it is, but yeah, because of all the various ways. [00:32:45] Vince Menzione: So half a billion dollars, [00:32:46] Jen Odess: half a billion by the end of 2025. And I think, someone’s gonna have to keep me honest here, but if memory serves me right, the first skews didn’t even launch until 2024. [00:32:54] Jen Odess: So we’re talking about wow, in a year it’s fast. Over 1,700 customers are live with our now assist products. Again, in a matter of, let’s call it over, a little over a year, 1,700 partners. So I think the first thing a partner needs to do is they’ve gotta get on this AI bandwagon, and they’ve gotta be selling and positioning AI use cases to their customers, because that’s the only way they’re gonna get. [00:33:20] Jen Odess: Experience and an opportunity to see what it feels like to deliver. So we have to do that. And I think you could sell a big use case like that big, we talked north, south, east, west, you could do that whole thing. Brilliant. But you could also start small. Go pick a single use case. Like a really simple example of something you wanna, some work you wanna drive productivity on. [00:33:41] Jen Odess: Yeah. And make sure you’ve got multiple stakeholders that love it and then go drive proving that use case. That’s what we’re telling a lot of partners. That’s the first thing. The second is they have got to build skills on AI and they have to keep up with it. And so we’re trying to really think about our broader learning and development team at ServiceNow is just next level. [00:34:00] Jen Odess: And they’re really re-imagining how to have more real time bite size. Training and enablement that will help individuals keep up with that pace of innovation. So individuals have got to get skilled. Yes. On AI today, of that a hundred thousand or so individuals in the ecosystem right now, about 35% of those individuals hold one or more AI credential. [00:34:25] Jen Odess: Again, that’s in a little over a year, which is the fastest growing skill development we’ve ever had, but it should be a hundred percent. Yeah. All of our goals should be that every account is being sold ai. ’cause that’s where the customer’s gonna get to value a ServiceNow is if they have the AI capabilities. [00:34:40] Jen Odess: And [00:34:41] Vince Menzione: how are you providing enablement and training? Is it all online? It’s, we have [00:34:44] Jen Odess: all sorts of ways of doing it. So that we have ServiceNow University, which is just a really robust, learning platform. Elba is our professor in residence. Very cool. Which is very cool. And they’re all content. [00:34:57] Jen Odess: Is free to partners. The training is free to partners that is on demand. Beyond that, partners can still get, instructor led training, whether that’s in person or virtual. And then my team offers enablement. That’s a little bit more, it’s like not formal training, it’s more like hands-on labs and experiences. [00:35:17] Jen Odess: We bring in lots of groups that sit around me that help and we very cool hands on with partners face-to-face. And do you do an annual event where you bring all these partners together? No, because we do we have three major milestones a year for partners. So the first is at sales kickoff, which is coming up the third week in January. [00:35:33] Jen Odess: And alongside sales kickoff is partner kickoff. Okay. And so we do a whole day of enabling them. So that’s your [00:35:39] Vince Menzione: partner kickoff? [00:35:40] Jen Odess: That’s partner kickoff. But of the, of all the partners in the ecosystem, it’s not like they can all make it. So we still also record and then live stream some of the content there. [00:35:49] Jen Odess: Then at Knowledge, there’s a whole partner track at Knowledge and same concept. Yeah, it’s like it’s all about customers and we wanna, build as much pipeline and wow as many customers as possible, but we also need to help our partners come along the journey. Then the third and final moment is in September, always, and it’s called our Global Partner Ecosystem Summit. [00:36:08] Jen Odess: We should have you, I’d love to join this next year. I love that. And it’s really, that’s the one time if sales kickoff is all about the sales motion in the field and knowledge is all about the customers and getting customers value. Global Partner Ecosystem Summit is only about the partners, what they need, why they need it, and what we’re doing to make their lives easier. [00:36:28] Jen Odess: I love it. Yeah. I’ll be there September. I love it. Dates yet set yet? I have to, it’s getting locked. I’ll get it to you. [00:36:34] Vince Menzione: Okay. All right. I’ll, we’ll be there. Okay. So you’ve been incredible. I just love having you. We could spend hours, honestly, and I want to have you back here. I’d love to, I have you back for a more meaningful conversation with the hyperscalers. [00:36:45] Vince Menzione: Talk to some of the partners that join us at Ultimate Partner events. We’ll find a way to do that, but I have this one question. It’s a favorite question of mine, and I love to ask all my guests this. Okay. You’re hosting a dinner party. And you could host a dinner party anywhere in the world. We could talk about great locations and where your favorite places are, and you can invite any three guests from the present or the past to this amazing dinner party. [00:37:11] Vince Menzione: We had one guest who wanted to do them in the future, like three people that hadn’t reached a future date. Whom would you invite Jen and why? [00:37:21] Jen Odess: Oh, first of all, you’re hitting home for me because I love to host dinner parties. I actually used to have a catering company. This is like one of those weird facts that, we didn’t talk about my pre services and ecosystem days, but I also had a catering company, so I love cooking and hosting dinner parties. [00:37:38] Jen Odess: So this is a great question. I feel like it’s a loaded question and I have to say my spouse. I love my husband dearly, but I have. To invite Lee to my dinner party. Okay. He’s in [00:37:47] Vince Menzione: Lee’s guest number one. Lee’s [00:37:49] Jen Odess: guest, number one. And the reason why is, first of all, I love him dearly, but he’s super interesting and he has such thought provoking topics to, to discuss and ways of viewing the world. [00:38:00] Jen Odess: He’s actually in security tech, so it’s like a tangential space, but not the same. [00:38:05] Vince Menzione: Yeah. But an important space right now, especially. Yeah. And [00:38:07] Jen Odess: he, yeah. And he’s, he’s just a delight to be around. So he’d be number one. Number two would be Frank Lloyd Wright. [00:38:15] Vince Menzione: Frank. Lloyd Wright. [00:38:17] Jen Odess: Yeah. I am an architecture and design junkie. [00:38:21] Jen Odess: Maybe I don’t do any of it myself, though. I dabble with friends that do it, and I try to apply it to my home life when I can. And Frank Lloyd Wright sort of embodies some of my favorite. Components of any kind of environment that you are experiencing, whether it’s a home or it’s an office building or it’s an outdoor space. [00:38:39] Jen Odess: I love the idea of minimalism and simplicity. I love the idea of monochromatic colors. I love the idea of spaces that can be used for multipurpose. And then I love the idea of the outside being in and the inside being out. I love it. So I would like love to pick his brain on some of his, how he came up with some of his ideas. [00:38:59] Jen Odess: Fascinating for some of his greatest. Yeah. Designs. Okay. That’s number two. Number three, I think it would be Pharrell Williams. Really? Yeah, I, Pharrell Williams. Yeah. I love fashion music and all things creativity. He’s got that, Annie’s philanthropic. He’s just yeah. The whole package of a good person. [00:39:26] Jen Odess: That’s super interesting and I very cool. I would love to pick his brain on what it was like to be behind the scenes on some of the fashion lines he’s collaborated with on some of his music collabs he’s had, and then just some of the work he’s doing around philanthropy. I would. I could just spend all night probably listening to him. [00:39:43] Jen Odess: This would be a [00:39:44] Vince Menzione: really cool conversation night. [00:39:45] Jen Odess: Don’t you wanna come to my dinner? Was gonna say, I’m sorry I didn’t invite you to identify. No [00:39:49] Vince Menzione: I was, can I bring dessert? [00:39:50] Jen Odess: Yeah. I come [00:39:50] Vince Menzione: for dessert. I, but it can’t, [00:39:51] Jen Odess: it has to be like a chocolate dessert. It’s gotta have [00:39:54] Vince Menzione: I love chocolate dessert. [00:39:55] Vince Menzione: Okay, great. So it would not be a problem for me, Jen. This is terrific. You have been absolutely amazing. So great to have you come here. Yeah. Such a busy time of year to have you make the trip here to Boca. We will have you back in the studio. I promise that I’ll have you back on stage. Stage. [00:40:10] Jen Odess: This is beautiful. [00:40:10] Jen Odess: Look at it. Yeah. This is [00:40:11] Vince Menzione: beautiful. And we transformed this into, to a room, basically a conference room. And then we also have our ultimate partner events. I would love to come, we would love to have you join us. Like I said, ServiceNow is such an impactful time. Your leadership in this segment market, and I wouldn’t say segment across all of AI in terms of all the use cases of AI is just so meaningful, especially for within the enterprise. [00:40:33] Vince Menzione: Yeah. Right now. So just really a jogger nut right now within the industry. So great to have you and have ServiceNow join us. So Jen, thank you so much for joining us. [00:40:42] Jen Odess: Thanks Vince. Appreciate the time. It’s a pleasure to be here. [00:40:44] Vince Menzione: Thank you very much. Thanks for tuning into this episode of Ultimate Eye to Partnering. [00:40:50] Vince Menzione: We’re bringing these episodes to you to help you level up your strategy. If you haven’t yet, now’s the time to take action and think about joining our community. We created a unique place, UPX or Ultimate partner experience. It’s more than a community. It’s your competitive edge with insider insights, real-time education, and direct access to people who are driving the ecosystem forward. [00:41:16] Vince Menzione: UPX helps you get results. And we’re just getting started as we’re taking this studio. And we’ll be hosting live stream and digital events here, including our January live stream, the Boca Winter Retreat, and more to come. So visit our website, the ultimate partner.com to learn more and join us. Now’s the time to take your partnerships to the next level.
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See omnystudio.com/listener for privacy information.
In this episode of Innovation Meets Leadership, host Natalie Born welcomes back Ron Crabtree—founder and CEO of MetaOps and MetaExperts, global process improvement leader, and one of the most respected voices in Lean and operational excellence. This conversation takes a deep dive into value stream mapping, a powerful visual methodology that helps leaders uncover hidden inefficiencies, reduce cycle time, improve quality, and identify the smartest opportunities for digitization and AI.If you want a clearer view of where your business is wasting time, losing money, or missing value, this episode is your blueprint.[00:00 – 03:00] Why Value Stream Mapping Still MattersRon returns to discuss deeper layers of process improvement and Lean thinking.Deming's foundational principle: If you can't describe your work as a process, you don't know what you're doing.Value stream mapping as a visual + data-driven methodology to understand workflow end-to-end.[03:01 – 07:00] Defining the Mission: What Problem Are We Solving For?Understanding the organizational challenge: cost, quality, speed, or customer experience.Toyota's SQDCMP hierarchy (Safety, Quality, Delivery, Cost, Productivity, Morale).Selecting the scope and granularity of a mapping effort based on the business challenge.[07:01 – 10:00] Where Digitization and AI Fit InWhy not all automation opportunities are equally valuable.Using value stream mapping to identify high-ROI areas for digitization and AI.[10:01 – 14:00] Beyond Manufacturing: Value Stream Mapping for Any IndustryHow even non-technical environments—like historical sites—benefit from mapping their visitor and customer journey.[14:01 – 17:00] Swim Lanes, Roles & the Hidden Complexity in HR ProcessesUsing swim lane diagrams to visualize handoffs, approvals, and compliance requirements.A real-world hiring example showing a six-month cycle time inside a government agency.[17:01 – 20:00] The Power of Hard Numbers in Decision MakingWhy mapping requires both visuals and data to measure true performance.Ron's example from a defined benefits company: identifying the percentage of time spent on rework, verification, and corrections.[20:01 – 23:00] When Processes Are Physically InefficientHow spaghetti diagrams expose unnecessary movement, travel time, and equipment downtime.Distinguishing internal vs. external activities to reduce waste during machine setup or maintenance.[23:01 – 26:00] The University Email Story: From 17 Steps to ZeroA university's onboarding process involved 17 steps and two weeks of delays.A powerful demonstration of innovation + efficiency working hand in hand.[26:01 – 27:00] Efficiency vs. Innovation: Why Leaders Need BothMany companies over-index on either efficiency or innovation—but not both.Understanding your value stream helps leaders see where inefficiencies hinder innovation.Ron shares where listeners can find his work, his podcast, and how to connect.Quotes“If you can't describe what you're doing as a process, you don't know what you're doing.” – Ron Crabtree“Value stream mapping helps you see where to apply digitization and AI with laser focus.” – Ron CrabtreeConnect with Ron CrabtreeWebsite: metaexperts.comLinkedIn: Ron Crabtree, MetaOps & MetaExpertsPodcast: MetaExperts Workforce ExcellenceIf this conversation inspired you, leave a review and share this episode with a leader who's ready to rethink how their organization creates value.
Rideshare Rodeo Roundtable, Podcast, and Brand December 14th, 2025 Topics covered: DoorDash driver appears in court after filming and accusing customer of harassment during delivery. What Affordability Crisis? New York City Continues Asking Consumers to Pay More for Delivery. North Miami Beach Uber driver arrested for alleged lewd conduct on teen passenger Unveiling Uber's Corporate Playbook: A Trojan Horse Analysis Indiana DoorDash driver seen on video appearing to spray delivery with 'irritant substance,' Rideshare Rodeo Brand & Podcast: https://linktr.ee/RideshareRodeo
Dave is back with a packed studio and longtime friend of the show Nick Coleman — olive oil educator, sensory expert, and musician behind HGH — fresh off a trip to Greece teaching at the International Olive Oil Network. They go deep on how to detect defects in olive oil by smell alone, why fruité noir works when done intentionally, olive fly maggots, pruning for quality fruit, and why every producing country swears theirs is the best.Noma scientist and author Ariel Johnson joins mid-show, jumping straight into flavor chemistry: why plum frozen yogurt tastes like strawberries, how to reverse-engineer hogo for non-alcoholic tiki drinks, sulfur compounds in durian, chlorophyll behavior in green herb oils, and more. Saffron custard gelato, carotenoids, pressure-cooking aromatics, British potatoes — nothing is safe.The crew also spirals into glorious tangents:• DIY Danish pork roast & the perfect crackling sandwich• Street food logic — what should be eaten on the move• The underrated beauty (and stink) of ginkgo trees• Why wrapping potatoes in foil ruins them• Delivery fries, baguette sandwiches, and sidewalk etiquette rage• VR garbage, museum exhibits, waiting for Godot w/ Keanu & Alex WinterPlus olive oil tasting in-studio, Patreon callers, and a preview of upcoming episodes — including Kevin from Noma returning soon. Hosted on Acast. See acast.com/privacy for more information.
• Used Google Earth and satellite imagery to assess exterior home condition and offer free painting estimates by text • Covered full exterior painting scope including trim, doors, garage doors, ground level, and pool patios • Promoted Paisley Painting's quality, detail, and customer satisfaction • Live broadcast from the Just Call Moe Studio and show open for A Mediocre Time with Tom and Dan • Introduced guest comedian Amy LaCoursiere • Joked about medication changes and mental health among comedians • Promoted the Just Call Moe free Christmas party with RSVP, location, Elf screening, Santa photos, mascot meet-and-greet, and football-friendly timing • Talked about Mo hosting free community events without profit motive and personal ties to the venue • Reflected on venue changes, smoking restrictions, bar nostalgia, food love, soup jokes, and interior artwork • Amy shared stories opening for George Wallace and why performing with him felt career-defining • Praised George Wallace's energy, longevity, crowd work, positivity, meet-and-greets, and cross-generational appeal • Compared Wallace and Seinfeld, fame then vs now, authenticity, persona, and modern comedy visibility • Noted sold-out shows running long, late-night scheduling issues, and venues running out of food • Florida stereotypes, Diet Mountain Dew jokes, health judgment mockery, and soda culture humor • Deep dive into Andy Dick, addiction cycles, fame, recovery stories, Steve-O comparisons, and aging comedians moralizing • Bart Marek Team shout-out, milestone BDM home sale, and Rankin & Bass–style holiday pillow gifts • Long debate on food-delivery tipping, standards changing, $2 tips, driver pay, platform practices, and resentment • DoorDash pepper-spray incident breakdown, motives, tip visibility, cameras, legality, and anger overriding logic • Delivery apps vs driving yourself, cost, cold food, quality decline, sodium concerns, and Orlando sprawl issues • Proposed delivery standard: tip as time/distance bid, roughly $5 minimum plus about $2 per mile ("Justin rule") • Music talk: household musicians, home studio, rehearsal livestreams, monetization, Teenage Bottlerocket, and Justin Bieber examples • Music recommendation: Sunday Mourners – "Careers in Acting" • Sponsor segment: Modern Plumbing Industries, preventative maintenance stories, flood avoidance, and reliability • Merch deadline reminder for shirts and straw hats before Christmas • Plugged comedy events, Florida Comedy Coalition nonprofit, venue challenges, and Scary Mondays open mic culture • Florida Highwaymen history: Black landscape painters, segregation, bank sales, mass output, Florida imagery, and modern value • Listener call with personal Highwaymen art, Treasure Coast hotspots, nostalgia for banks, small-town Florida, and local landmarks • Ozzy tribute drum-off analysis featuring Barker, Chad Smith, and Danny Carey, groove vs flash, and why audiences misjudge solos • Broader art debate: skill vs emotion, insiders vs casuals, skating analogies, restraint over spectacle • Roller skating and roller derby stories, aging bodies, muscle memory, hustling jokes, and physical punishment • Nostalgia for old radio humor, memes, cubicle culture, and generational awkwardness • Sponsor: Fairvilla Megastore for quirky last-minute holiday gifts and extended hours • Voicemail segment, app improvements, faster episode drops, and holiday takeout talk • Holiday food planning: burrito bar, cooking with kids, homemade routines, catering vs Cracker Barrel convenience • Gift-identity rants: snow globes, themed decor traps, Florida beach bathrooms, clutter, and ruthless decluttering • Childhood sleepovers, looser parenting eras, bars and rinks as hangouts, and shifting norms • Grocery talk: Kroger delivery ending, Publix dominance, Walmart reality, alternatives, and family Walmart memories • Target decline complaints, dirty bathrooms, gut-health jokes, and morning shopping habits • Shared guest social handles, name-spelling confusion, heavy production schedule, holiday content push, and closing remarks ### • Social Media: https://tomanddan.com | https://twitter.com/tomanddanlive | https://facebook.com/amediocretime | https://instagram.com/tomanddanlive• Where to Find the Show: https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw | https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/• Tom & Dan on Real Radio 104.1: https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s | https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/• Exclusive Content: https://tomanddan.com/registration• Merch: https://tomanddan.myshopify.com/
12-12-25 - BR - FRI - Brady's Confusing Delivery Of Tradition That Will Soon Go Away Gets Him Crotchety - SciNews On Animal Monogamy And Ozempic For Pets - Brady's New Death News Segment From 40yrs Ago Has Him AngrySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week: A diabolical would-you-rather question helps pass the time, Andy and Elizabeth feel their age at a party, a UPS man is scarred for life, and much more! It's all covered on this week's Nobody's Listening, Right? Check out our new True Crime podcast: BETH'S DEAD Learn more at: https://www.patreon.com/cw/BethsDead Support NLR Join Patreon for bonus episodes! Buy the Merch! Find us on Instagram Find us on TikTok Watch us on YouTube Shop our Amazon recommendations Here ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Chapters: 00:00 Intro 08:45 Would You Rather 15:17 Ad Break 20:11 Waiting For Britney Spears by Jeff Weiss 25:26 Nitro Pop Popcorn 27:00 An Unforgettable Delivery 35:56 A Gift Question 41:14 Holiday Hopes 44:46 Solvang California 48:56 Christmas In Las Vegas 51:18 Below Deck 54:29 I Want To Be Petty Learn more about your ad choices. Visit podcastchoices.com/adchoices
Amy was so surprised that Bobby got rid of something she thought he loved. But he explains why. We got an update on Eddie and Bobby going in on buying a house together. We talked about a plane that landed on a highway in Florida and how it was a miracle nobody was hurt. Bobby on why cassettes are making a comeback. We talked about a video that shows a woman taking snacks from a basket that was meant for delivery drivers, and the owner of the house tracking her down. Who is right and wrong? Amy shares why she keeps gold in her freezer. We also talk about if we’ve ever received something from a person’s will that caught us by surprise.See omnystudio.com/listener for privacy information.
"It's been hard, yes, but field work always is." # The voice of Lexi is Meg Bashwiner Written by Jeffrey Cranor and Janina Matthewson Music: Mary Epworth Director: Janina Matthewson Producer: Jeffrey Cranor Available Now: YOU FEEL IT JUST BELOW THE RIBS (a novel) by Jeffrey Cranor and Janina Matthewson Within the Wires T-Shirts & Posters Episode transcripts Logo by Rob Wilson Part of the Night Vale Presents network Learn more about your ad choices. Visit megaphone.fm/adchoices