The Jump Off

To watch the VIDEO VERSION of this edition of the Jump Off, go to http://nahu.org/membership-resources/podcasts/the-jump-off OR http://nahu.org/membership-resources/publications/webinars/the-jump-off-with-nahu-president-eugene-starks-17-live. During his tenure as NAHU President, Eugene Starks – along with co-host and Chapter Leadership Development Chair Emma Fox – have interviewed some of the greatest leaders and innovators in our industry. Now that Eugene's tenure as president has come to a close, it's time to end the presidential edition of the Jump Off podcast with a final, LIVE episode over video! In this live video edition of the Jump Off, Eugene reflects on his time as president, the Jump Off podcast, and what the future holds for Eugene and NAHU.

(This episode was recorded on June 9, prior to Annual Convention!) On this week's edition of the Jump Off - the penultimate edition of the presidential Jump Off podcast - NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox bring on the show's first "real doctor!" Dr. Jeffrey Gold, MD is owner, founder and CEO of Gold Direct Care. Dr. Gold is one of a growing number of primary care physicians who are experimenting with a direct primary care (DPC) model. Eugene, Emma, and Dr. Gold have an in-depth discussion about what exactly DPC is, the history and future of DPC, what inspired Dr. Gold to start a DPC practice, how providers and agents must work together on healthcare solutions, and more.

On this week's edition of the Jump Off (and one of the final editions of the Jump Off under President Starks), NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox talk to Eric Silverman, founder of Voluntary Disruption and regular NAHU columnist. Topics touched upon in this week's conversation include: what Voluntary Disruption does and how they enhance employee benefits, the many hats that Eric wears, what Eric learned during his time as a carrier representative, focusing on the "journey" rather than the "destination," the multitude of benefits an NAHU membership brings, and NAHU's new name. (And more!)

On this week's episode of the Jump Off, NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox sit down with David Mordo, Senior Compliance Analyst at BenefitMall and NAHU Region II Vice President. The trio have a frank discussion filled with laughs, covering topics such as what led David to be an NAHU member, David's "brusk" rhetoric, NAHU's rebranding and the process of deciding what the association's new name will be, how failures can lead to success, NAHU's new pharmaceutical certification course (written and taught by David Mordo himself), and more!

Welcome back to the Jump Off! On this week's edition, NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox have a conversation with Michelle Nitardy, consultant at The Boon Group and relatively new NAHU member. The three discuss what led Michelle to this industry (and NAHU), her mountain-inspired move out west, her experience in sales and as a broker, the importance of diversity, equity and inclusion in every organization, what "diversity" and "inclusion" really mean, and more!

On this week's edition of the Jump Off, NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox sit down with Reid Rasmussen, co-founder and CEO of freshbenies. The trio discuss how Reid went from Canada to Texas, what it's like running a business with your spouse, NAHU's rebranding efforts, the best ways to reach people in this digital age, and much, much more! (This episode was recorded on February 27 during NAHU's Capitol Conference.)

On this week's edition of the Jump Off, NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox sit down with Dawn McFarland, president of M&M Benefit Solutions Insurance Services as well as VP of Legislation for the California statewide chapter. The three discuss what led Dawn into the industry, what it is like working in the Medicare market, how working in the individual market can feel like providing therapy, the self-employed life, a recent single-payer bill in California, and much more! (This episode was recorded on February 27 during NAHU's Capitol Conference.)

On this week's edition of the Jump Off, NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox talk to Kevin Trokey, vice-chair of NAHU Diversity, Equity, and Inclusion Committee. The three discuss Kevin's experience as founding partner of Q4i, the diversity of occupation in our membership, the resources one has as an NAHU member, his tenure as Membership Chair, NAHU's re-branding, the DEI Committee, and more! (This episode was recorded on February 27 during NAHU's Capitol Conference.)

On this week's edition of the Jump Off, NAHU President Eugene Starks sits down with his soon-to-be successor, NAHU President-Elect Kelly Fristoe. The two discuss how Kelly first became involved in the industry, how he learned about and began participating in NAHU, the importance of NAHU's professional development and legislative services, why both Kelly and Eugene decided to run for secretary, and much more! (This episode was recorded on February 16.)

NAHU hosted our 32nd annual Capitol Conference at the Hyatt Regency on Capitol Hill in Washington, DC last week. During Sunday's Leadership Forum, NAHU President Eugene Starks and Chapter Leadership Chair Emma Fox had the opportunity to host an episode of the Jump Off in front of a live audience. Joining them live at Capitol Conference is Bill Hepscher, founder of The Canadian Medstore and HUPAC Chair. Over the course of their conversation, the three touch on how Bill got involved with NAHU, his unique position in our industry, the importance of contributing to HUPAC, how HUPAC has evolved over the years, and much more. At the end, the trio take some questions from the audience.

Like the last edition of the Jump Off, this week's episode was recorded live at the YOU Powered Benefits Symposium in Phoenix, Arizona. During the symposium, NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox had the opportunity to sit down with Leadership Academy teacher and founder of E-Powered Benefits (and co-founder of the symposium where this was recorded) David Contorno. The three discuss David's health policy philosophies, why he has disagreed with many in the broker community on a certain issue and what he has learned from it, the importance of constructive dialogue even when there is disagreement, why agents and brokers need to to be at the forefront of innovation in our industry, and more.

Coming to you live from the YOU Powered Benefits Symposium in Phoenix, Arizona, NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox sit down with David C. Smith, former Membership Council chair and current candidate for NAHU secretary. The trio discusses David's various roles within the association, the new style of leadership that has emerged within the association over the last several years, NAHU's new agency dues model and how membership overall is poised to change, and why David is running for secretary.

In this week's edition of "The Jump Off," NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox sit down with NAHU Treasurer Alycia Riedl, where they discuss how Alycia got started in the insurance business, how NAHU has changed over the last four years, the relationship between local/state chapters and the national office, and who has inspired her the most throughout her career...

In this week's edition of "The Jump Off," NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox talk to NAHU Senior Vice President of Government Affairs Marcy M. Buckner. The three discuss how what led Marcy to work at NAHU, her favorite parts of her job and the membership, and some of her interests outside of health insurance policy...

In the third edition of "The Jump Off," NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox sit down with NAHU Vice President Eric Kohlsdorf. The three discuss how Eric first became involved with NAHU, Eric's involvement with HUPAC and how you can be involved, and much more.

In the second episode of "The Jump Off," NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox invite Professional Development Council Chair Stephanie Berger to the show as the podcast's first official guest. The three discuss how Stephanie got started with the association, the professional development opportunities that NAHU offers, and more! Don't forget to subscribe to the Jump Off on whichever platform you use to listen to your music and podcasts.

NAHU President Eugene Starks and Chapter Leadership Development Chair Emma Fox "jump off" into the podcast world in this first episode of President Starks' podcast. The pair discuss where the name "Jump Off" comes from, recap the first few months of Eugene's presidency, our upcoming Capitol Conference, and more! Don't forget to subscribe to the Jump Off on whichever platform you use to listen to your music and podcasts!

The role of NAHU president has officially passed from Dane Rianhard to Eugene Starks. On this week's episode of the President's Perspective, Dane and David sit down with NAHU Manager of Policy and Engagement Dan Parker, who produces and edits NAHU's podcasts. Halfway through, Dane and David are joined by the recently-inaugurated President Eugene Starks. The three discuss Dane's tenure as president, Eugene's plans for the podcast -- and association -- moving forward, and much more. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane and David have sit down with Karson Kamenetz, an undergraduate student at the University of Maryland and son of former Baltimore County Executive Kevin Kamenetz. The three discuss how young people perceive politics and healthcare, Karson's venture into local politics, and the balance of free market and government in healthcare. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane and David have a conversation with Ashley Wynkoop Kapostins, National Sales Manager at Cigna and incoming NAHU Membership Council chair. The three discuss how Ashley became involved in the industry, the ways in which Cigna is involved in the broker side of the business, the opportunities that coronavirus has created in our industry, and Ashley's vital insights on food. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane and David sit down with Jerald Tillman, founder of the National African-American Insurance Association. The three discuss how Jerald got his start in the industry, why he established an association for Black insurance professionals, the work that the association has done, and what the terms "diversity," "equity," and "inclusion" really mean. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane and David reflect on the podcast and the value of the conversations they have had over the last several months. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane talks to Aaron Davis, founder and CEO of Switchbridge. Switchbridge help organizations gain control of their healthcare data and manage health risks in populations. The pair discuss what sort of data is useful in healthcare, which analytical tools are most useful, how this data can be useful to brokers, and why Congress needs to focus on data in healthcare. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane and David talk with Emma Fox, COO of E Powered Benefits and incoming chair of Chapter Leadership and Development. The three discuss NAHU's Mentorship Program and the upcoming Chapter Leadership Academy, how NAHU has impacted Emma's career, and much more. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane and David talk with Paul Younkins. Paul is a co-founding principal of TriBridge Partners, along with Dane, in addition to being the company's Chief Innovation Officer. They discuss how Paul became involved in the business, how he curates innovative ideas for clients, and more. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane and David talk with Reid and Heidi Rasmussen of freshbenies. The four discuss why Reid's journey starting in Canada, how and why freshbenies came to be, the importance of anticipating the needs of brokers and consumers, the effects consolidation has had on our industry, and much more. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane and David sit down with NAHU Secretary Alycia Riedl. They discuss how Alycia got started in the business, what it's like working in a "big house" like Mercer, and ways in which NAHU could evolve in the future. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane and David recap NAHU's 31st annual Capitol Conference and reflect on what it will our industry will look like post-coronavirus. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane and David are joined by former Membership Council Chair Kevin Trokey. The three discuss things from a marketing perspective, how to get more young people interested in our industry and association, and more. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts!

On this week's episode of the President's Perspective, Dane and David talk about the importance of building a relationship with your state legislators as well as your federal ones, and David provides advice on how to convince your legislator to adopt a more nuanced perspective on our industry. Don't forget to subscribe to the President's Perspective on whichever platform you use to listen to your music and podcasts.

On this week's episode of the President's Perspective, Dane and David discuss NAHU's upcoming Capitol Conference (which you should register for if you haven't already!) and reflect on some of the great work that NAHU leadership has accomplished over the last several months.

Happy New Year! In the first edition of the President's Perspective this year, Dane and David are joined by Dave Manchester, Chief Sales and Marketing Officer at Athlosports. They discuss Manchester's experience as a consumer in the health insurance marketplace, importance of agents in assisting consumers, and why it's crucial to wear the correct clothes while cycling.

In the final edition of the President's Perspective this year, Dane and David are joined by HUPAC Vice Chair and owner of the Canadian Medstore Bill Hepscher. Bill talks about how he joined NAHU and got involved in HUPAC, the idea of importing prescription drugs from Canada, and owning a bar during a pandemic. The President's Perspective will begin to air weekly on January 13, 2021. We hope you "see" you then!

On this week's episode of the President's Perspective Dane and David reflect on the first six months of Dane's tenure as president, the new Diversity Equity & Inclusion Committee, how NAHU assists members with compliance concerns, and more.

[Note: This episode was recorded on November 3 prior to any election results] On this week's episode of the President's Perspective, Dane and David are joined by LPRT Chair and BenefitMall Market Director Yun Chalif. The three discuss how Yun got her start in the business, the benefits of being an LPRT member, and the importance of your right to vote.

What is this, a cross-over episode!? On this week's post-election edition of the President's Perspective, Dane and David are joined by special guest Marcy M. Buckner. Marcy is Senior Vice President of Government Affairs in NAHU's D.C. office and frequent voice on NAHU's policy-focused Healthcare Happy Hour podcast. They discuss the results of the presidential election and what a Biden presidency means for agents and brokers.

On this week's edition of the President's Perspective Dane and David are joined by Keith Wallace (who plays too many roles within the association to list). They discuss the many association roles that Keith juggles, what the new public option in the state of Washington looks like, benefits of an NAHU membership, and the great work that insurance agents do.

On this week's edition of the President's Perspective Dane and David are joined by Principal of Forward Health Consulting (and former NAHU Senior Vice President of Government Affairs) Jessica Waltman. Jessica takes a deep dive into the ACA Supreme Court case, healthcare regulation under Trump versus Biden, and the plethora of universities that her daughter is applying to.

On this week's edition of the President's Perspective Dane and David sit down with Region 2 Vice President David Mordo. Mordo talks about the talent that has come out of his region, how it feels moving from Legislative Council to the Board of Trustees, the significance of local chapters, and the importance of listening.

On this edition of the President's Perspective podcast, NAHU President Dane Rianhard and Membership Council Chair David C. Smith are joined by special guest Marshall Pickering. Marshall is president of the Alaska Association of Health Underwriters. They discuss how Marshall got his start in the business, how NAHU can improve its efforts to recruit young people into both the business and the association, and a truly funny Alaska fishing story.

On this week's edition of the President's Perspective podcast, NAHU President Dane Rianhard and Membership Council Chair David C. Smith are joined by special guest Kevin Curran. Kevin is the founding partner at Employee Benefits Subject Matter Experts. EBSME partners with benefit agencies to help them quantifiably improve their group life and disability consulting through an enhanced client education. They discuss improving communication within NAHU leadership, how the broker's world has grown increasingly complex, and the ways that the pandemic has brought us all closer together.

NAHU President Dane Rianhard, Membership Council Chair David C. Smith, and special guest Chair of NAHU Legislative Council Scott Wham review Dane's first month as president, the importance of telling your story to your legislators, the realities of a younger workforce, and the best cheesesteaks in Philadelphia.