Business Moreton Bay Region understands the importance of empowered small business owners equipped with the right skills and capabilities to succeed at all levels and stages of business.We recognise that to a small business, time is precious. This channel delivers our business support modules to help upskill our region's businesses to create even better conditions to support and empower small business owners to achieve success.
In this presentation learn about how the role of leader has changed in recent times and crucial to understanding and nurturing organisational change.Learning outcomes:What is organisational culture?How culture is learntDifferent levels of cultureHow a leader can influence cultureHow to measure team culture
In this presentation learn about different styles of time management to achieve maximum productivity from every day in your personal and professional life.Learning outcomes:Identify your time management style, review your SMART Goals to suit your 'style' and to suit the needs of your family and business.Discover where you invest most of your time and identify any gaps to then create a roadmap for your ideal week.Tips on how to prioritise your actions and emails.
In part one of this three part series we look at how to create common purpose and direction when leading change within an organisation.Learning outcomes:What is Adaptive Change?Learning individual responses to changeTransforming human systems
In this presentation learn the about tax basics for businesses and individuals operating in Australia.Key learning outcomes:What is income tax?What is taxable income?How much tax do I pay? How to I pay tax?Who has to lodge an Income Tax Return?What is GST and how do I pay it?
In this presentation learn about what is Business Continuity Planning and why it's important.Key learning outcomes:What is Business Continuity Planning?Why is Business Continuity Planning important?How to develop a NOW, WHERE, HOW Action Plan7 Key areas in your business to consider
In this presentation learn helpful strategies and coping mechanisms when dealing with change in the workplace.Key learning outcomes:Understanding how change affects usThe transitions we go through when change occursOur emotional reactionsDifferent coping mechanisms
This presentation follows on from 'Managing your mental health' and explores signs and triggers for mental health issues for small business owners, and discusses strategies and techniques to improve your mental health.Key learning outcomes:Small business challengesWhen to practice self-careSmall business goals for improving mental healthPlant "SEEDS"Personal strategies for home and work
In this business presentation gain an understanding and awareness about the signs of poor mental health and what you can do to improve your mental health.Key learning outcomes:Understanding signs for stress, anxiety, depression and burnoutTreatment options
In this presentation learn about conflict resolution tips and strategies particularly applied to the workplace.Key learning outcomes:Types of conflict that occur in the workplaceDifferent conflict stylesStrategies to respond to conflictManaging both tasks and relationships when working with peopleChecklist for a conversation
In Part 2 of the Communication and Conflict Series, learn management and leadership strategies to understand external (and our own) reactions and triggers during conflict situations.Key learning outcomes:Interpreting 'conflict' eventsRecognising our triggersModel of Social Threats and Rewards (SCARF)Understanding emotions and conflictThe FIDO Model of Conflict Management
In Part 1 of the Communication and Conflict Series, learn strategies to develop thoughtful communication styles to become a more impactful communicator and manager.Key learning outcomes:What is impactful communication and when to use it?Communication essentialsEffective listening techniquesBuilding rapport and understanding with othersTeam communication strategies for team meetings
Learn from industry experts best practice when you are looking to sell your business.Key learning outcomes:How complicated is it to sell your business?What to expect when you choose to sell your businessGetting your business 'sale ready'Preparing an Information MemorandumLegal responsibilities and confidentiality
In this discussion, learn about what key information you need to have to correctly value your business.Key learning outcomes:Why would you want to evaluate your business?What if your business relies on you too much?Where to start when you want to value your businessWhat information will you need for the valuation?What non-financial elements help with valuation?What is EBITDA?
In this presentation gain an understanding of key steps in developing a growth strategy to ensure your business is best placed to achieve growth.Key learning outcomes:4 key ways to grow your businessMaximise your revenue base by finding your 'Zebras'Barriers to growthActions plans
In this presentation learn some key tips and strategies for ensuring your business is best placed for investment success.Key learning outcomes:Sources for potential fundingKnow your value propositionQuantify your market opportunityManagement capabilityExecution strategyExit strategy & valuation10 elements all investors wantDeveloping your 'pitch'
In this presentation, learn key strategies for when you want to grow your business through exporting.Key learning outcomes include:The benefits of exportingDeciding if your business is export "fit"Key risks associated with exporting5C's of exporting (Company, Country, Customer, Channel, Competitors)What is the Export Market Development Grant
In this Business Moreton Bay Region presentation, Shaun Reeves and Lee Crosthwaite discuss what bankruptcy means for an individual in Australia.Key learning outcomes include:What is bankruptcy and why is it a "thing"?What are the key consequences of bankruptcy?What does it mean for debts you owe?Assets and earning incomeWhat does it mean for your future?What are common myths?Does COVID change anything?
How do we ensure that our staff are performing at their very best in the workplace? In this presentation learn about reasons that staff may be underperforming and steps to help staff achieve peak performance. Key learning outcomes:Why staff may not perform at their bestThe steps needed for peak performanceDiscussing performance and having courageous conversations
In this presentation learn about the importance if developing a strategic plan for your business and what to include to ensure your business is best place for success.Key learning outcomes:What is business planning?Purpose of business plansComponents of a business planWhat additional resources can help
In this presentation, learn about 10 key steps to consider when looking to launch a not-for-profit organisation.Key learning outcomes:What is a not-for-profit?Most common structure typesRegistering a charityRegistrations, Licences and InsuranceRecord keeping and accountingDeveloping a strategic business plan
In this presentation learn 10 key steps to help you start a small business and be best placed for success.Key learning outcomes: How to do the proper researchDeveloping a strategic business planDetermining a business structureLicensing and RegulationsBudgeting and legal obligationsEmploying staffDeveloping a marketing plan
In this support module presented by Moreton Bay Regional Council learn about VendorPanel public marketplace.Key learning outcomes:What is VendorPanel?How to register your business on the supplier list
In this business support module, Moreton Bay Regional Council presents a guide on how to use LG Tender Box to submit tenders for council projects.Key learning outcomes:What is LG Tender Box?How council uses LG Tender BoxHow to register your business.
How do we ensure that our staff are performing at their very best in the workplace? In this presentation, Karen Becker, Professor of Human Resource Management at USC, and Head of USC Moreton Bay talks about how employers and managers can manage employee performance in the workplace. Key learning outcomes: - Why staff may not perform at their best - The steps needed for peak performance - Discussing performance and having courageous conversations
Accounting is often called the language of business. In this business support module learn about the basics of understanding and analysing financial statements.Key learning outcomes:What information appears in different financial statements?How can financial statement information be analysed to make better decisions?
Master your marketing with this presentation and learn how to write an effective one-page marketing plan.Key learning outcomes:Understanding this thing called marketingCreating a marketing plan that YOU can implementNot be baffled by marketing BSWork out what is going to be right for you
In this presentation, learn some useful tips and strategies to use storytelling to market your business.Key learning outcomes:Storytelling 101How to use storytelling in your businessWhat is core messaging in storytelling8 storytelling techniques
Learn some key tips about how to build a successful brand for your business.Key learning outcomes:How to humanize your brand to build connectionsIdentify ways to elevate your brand so you can sell your products and/or services at premium pricesHow to outsmart and outpace your competitors
In this presentation learn how to apply cultural intelligence to your customer service delivery.Key learning outcomes:Learn about the cultural intelligence frameworkMiscommunication vs MisunderstandingUnderstanding systematic vs Multitasking CustomersCustomer service - key risk indicatorsCustomer service - desired outcomes
In this presentation, Jeremy Streten from SMS Law discusses the importance of having a formal disaster preparation and recovery plan for your business.Key learning outcomes:Document ManagementReview of ContractsAdaption to Change
In this presentation learn about integrating cultural intelligence with your customer journey mapping exercise.Key learning outcomes:Understanding different customer service expectations with different culturesUnderstanding assumptions on culturally diverse customersRisk indicators of service excellenceDesired outcomes of service excellence
In this module, Aaron Tham, Lecturer, Tourism, Leisure and Event Management at USC Moreton Bay looks at key areas, lessons and strategies to become a more resilient tourism and event business.Key learning outcomes:Operating in a V.U.C.A environmentTransitioning to new business modelsHow to manage crisis and disasters
In this presentation learn about how writing blogs and articles can help your business, and get some valuable hints and tips to hone and sharpen your skills as a writer.Key learning outcomes:How blogging can help your businessHow to write a compelling postPromoting your blog using social media
In this business presentation learn about what could have changed in your workplace and how you should look to reconnect with your staff after COVID-19.Key learning outcomes:Transforming the presentCo-creating the futureThe road ahead
In this presentation, founder and owners of Combat Limitless Sports and Fight Gear, Mike Smith, answers questions about his entrepreneurship journey. Mike touches on key challenges, sourcing funding, finding a mentor, managing change and much more.
In this presentation Craig Shim from Alpha Crane discusses cultural differences in business, particularly how to apply cultural intelligence to your service delivery. Key learning outcomes:- Why is cultural intelligence important in your service delivery?- Service Excellence - Risk indicators - Service Excellence - Desired outcomes - Building trust - Task vs Relationship- Building rapport with customers/clients - The importance of good service delivery
In this presentation Mike Smith from Limitless Combat Sports and Fight Gear takes you through some practical steps to validate a product or service before going into production and taking it to market.Key learning outcomes: 6-step validation processSingle-step validation strategy
In this business support module learn about the benefits of networking and how growing a network can help grow your business.Learning outcomes include:Understand what networking can bring to your business and your business connectionsHow you and your business can be involved in networking groupsWhat's in it for you?What are the long-term benefits of networking
In this support module learn about the difference between Wireframes and Prototypes and the benefits of both in the product development process.
This business support module discusses the benefits and importance of Terms and Conditions on your business' website including:The benefit of having terms and conditions, and the reasons why you might want to have them on your websiteTypical terms and conditions and what they do for your websiteHow to work out what you need in your terms and conditions. I'll take you through how we actually do it and how we identify what terms and conditions are important
Using company data to grow your business.
The average person will spend 90,000 hours at work during their lifetime. This presentation looks at how improving workspace design can improve employee happiness, engagement and productivity.Key learning outcomes: Understand the key benefits of positive workspace design Identify areas to improve workspace design Identify areas to improve workflowDesigning with the environment in mindKey tips to transforming your workspace
Establishing strong and long lasting business relationships is a key strategy to growing any business. This presentation looks at you can best add value to your networks and then your business. Key learning outcomes:Identifying local networking opportunities Understanding your budget and time commitment How to build a trust kittyHow to share your story How to create valuable links
This business presentation looks at the importance of strategically planning for business growth. Learning outcomes: Understanding key growth strategies Identifying barriers to growth What is the Force Field?How to create a one page plan How to use the Change Success Model
Jeanette Jifkins from Onyx Legal discusses some important legal aspects for consideration for your business' website.Key learning outcomes:· What are Domain Names vs Hosting?· What does it mean to be the registrant of a website?· The importance of a website's privacy settings· Transferring a website from one owner to another· Basics when working with Web Developers & Marketers
This module presented by Margaret Goody from Akyra Strategy and Development, is specifically designed for employers to put a Return to Work Plan in place for staff returning to the workplace after working from home due to COVID-19.Key learning outcomes:· Communicate effectively with your employees· Ensuring a COVID safety plan is in place· Communicate changes and policies to customers and clients· Employee engagement strategies
This business support module Andrea Anderson from Your Marketing Machines looks at strategies to re-engage your customer database and save thousands in marketing costs by:· Increasing your sales conversion· Creating more referral partners· Building a stronger relationship with your database· Seeking cross-promotional opportunities
You've put in the hard work and been shortlisted as a finalist in a business awards, or even won! But now what do you do? Caroline Lovett from Credible Source Solutions takes you through practical and actionable tips on how to leverage the business awards program to showcase your business.
This support module presented by Andrea Anderson, Your Marketing Machines, discusses how to build a network of potential customers and referrers without breaking the bank.Key learning outcomes:· Working with a low budget· Understanding how to market your business· Finding potential customers· Looking for ways to be referred
In this presentation by Caroline Lovett from Credible Source Solutions, learn about key elements to improve your submissions when entering business awards.Key learning outcomes:· Identifying the right awards opportunities and categories· Research and investigation· Gathering evidence· Testimonials and quotes· Peripherals· Best practice