Podcasts about relationship building

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Best podcasts about relationship building

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Latest podcast episodes about relationship building

The Customer Success Pro Podcast
How to Build Strategic Relationships with Your Customers

The Customer Success Pro Podcast

Play Episode Listen Later May 28, 2025 27:05 Transcription Available


In this episode of the Customer Success Pro Podcast, Anika Zubair emphasizes the importance of building genuine human relationships with customers. She discusses the challenges faced by Customer Success Managers in managing multiple accounts and the need to shift from transactional interactions to strategic partnerships. Anika outlines common mistakes CSMs make, such as only reaching out when they need something and failing to personalize communication. She introduces principles for building strong relationships, including being relevant, consistent, and human. The episode concludes with actionable challenges for listeners to enhance their customer relationships.Get your FREE QBR Revenue Guide: https://thecustomersuccesspro.com/resourcesGet on the VIP Waitlist for RevUP Academy: https://www.thecustomersuccesspro.com/revupChapters:00:00 Building Lasting Customer Relationships02:15 Customer Management in CS05:34 Myths in Customer Success10:10 Principles of Strategic Relationships15:44 Consistency Over Intensity19:34 The Human Element in Customer Success22:18 Actionable TakeawaysConnect with Anika Zubair: Website: https://thecustomersuccesspro.com/LinkedIn:  https://www.linkedin.com/in/anikazubair/CSM RevUP Academy: https://thecustomersuccesspro.com/revupSend Anika a text :) Want to be our next guest? Apply here: https://www.thecustomersuccesspro.com/podcast-guest Podcast Editor: https://podcastmagician.com/

Decide Your Legacy
#153: Unlock Clarity: Create Your Own Top 10 Questions Today

Decide Your Legacy

Play Episode Listen Later May 27, 2025 17:46


Unlock the secret to unforgettable conversations with Episode 153 of the DYL Podcast! Adam Gragg reveals how to transform awkward small talk into energizing, life-changing interactions. In this episode, you'll uncover the power of crafting your personal Top 10 Questions list: a simple yet profound tool to break through anxiety, banish awkward silences, and build meaningful connections.Discover the rules to masterful questioning, learn how to create curiosity-driven, non-judgmental questions that spark authentic conversations, and start building relationships that matter. Whether you want to deepen connections with friends, colleagues, or family, this episode gives you actionable steps—plus Adam's own favorite questions—to help you turn every interaction into an opportunity for growth.Timestamps00:00 The Power of Meaningful Conversations04:04 Creating a List of Favorite Questions07:55 Open-Ended Questioning Guidelines12:21 Unlocking Conversations Through Questions15:14 Mastering Effective Questioning Techniques16:47 Decide Your LegacyResourcesShatterproof YourselfLegacy Jar20 Questions To Ignite Meaningful Conversations50 Fun Relationship-Building Questions25 Connection Hacks to Bring People Closer: The Ultimate Relationship Building Guide3 Foolproof Ways To Motivate Your Team: 3 Areas to Focus on as a Leader10 Ways to Encourage People: How to Break The Invalidation TendencyAre you ready to connect, grow, and live more courageously? Tune in now and start your journey toward more meaningful conversations—because your legacy is built one question at a time.Subscribe to the DYL Podcast and join a community eager to leave drama behind and move toward lasting mental health and fulfillment.Get free content to start your legacy journeyDecide Your Legacy Corporate & Group WorkshopsThanks for listening, be sure to subscribe and leave us a review!Be sure to follow me on Instagram @adamgragg Connect with Decide Your Legacy! Adam Gragg is a Legacy Coach, Blogger, Podcaster, Speaker, & Mental Health Professional for nearly 25 years. Adam's life purpose is helping people & organizations find transformational clarity that propels them forward to face their biggest fears to LIVE & leave their chosen legacy. He's ultra-practical in his approach, convinced that engaging in self-reflective ACTION & practical tools, practiced consistently, WILL transform your life. He specializes in life transitions, career issues, and helping clients overcome anxiety, depression & trauma. Contact Adam HERE. If you're interested in getting started on deciding YOUR legacy.This show contains content, including information provided by guests, that is intended for informational and entertainment purposes only. The content is not intended to replace or substitute for any professional medical, counseling, therapeutic, financial, legal or other advice.  Decide Your Legacy LLC as well as its affiliates and subsidiaries (including their respective employees, agents, and representatives) make no representations or warranties concerning the content and expressly disclaim any and all liability concerning the content including any treatment or action taken by any person following the information offered or provided within or through this show. Be sure to check out Escape Artists Travel and tell them Decide Your Legacy sent you! Be sure to check out Escape Artists Travel and tell them Decide Your Legacy sent you!

On The Homefront with Jeff Dudan
FBI Spy Secrets to Master Trust & Build Alliances | Robin Dreeke Leadership Tips #179

On The Homefront with Jeff Dudan

Play Episode Listen Later May 27, 2025 57:20


FBI Spy Secrets to Master Trust & Build Alliances | Robin Dreeke Leadership Tips In this episode of On The Homefront, Jeff Dudan is joined by a Former FBI Spy Recruiter to reveal the top secrets of building trust and mastering human behavior. Robin Dreeke, a highly decorated FBI recruiter, shares his proven strategies for developing unbreakable alliances and inspiring trust in any relationship—whether in business, leadership, or personal life. Learn powerful leadership techniques, communication strategies, and game theory tactics used by elite professionals to connect, influence, and succeed in high-stakes environments. Robin's insights on empathy, active listening, and non-judgmental curiosity will help you become a master of human connections and negotiation skills. In this episode, you will discover: How to build trust and form powerful alliances Key spy techniques for influencing others The importance of empathy in leadership Game theory tactics for high-stakes negotiations The four keys to communication that can transform your relationships The art of inspiring others without manipulation Robin Dreeke's book, Unbreakable Alliances, dives deeper into these topics, providing actionable advice for anyone looking to improve their communication skills, leadership, and relationship-building strategies. If you want to learn how to connect with anyone, build trust, and lead effectively in any situation, this episode is for you! Get in touch with Robin here: https://www.robindreeke.com/ LinkedIn: https://www.linkedin.com/in/rdreeke/ Insta: https://www.instagram.com/rdreeke/?hl=en Don't forget to like, subscribe, and share this episode to help others learn the art of trust-building, influence, and human behavior mastery.    

Table Talk with BBYOInsider
TED-Ed Student Talk: Vanya Ilic

Table Talk with BBYOInsider

Play Episode Listen Later May 27, 2025 5:24


At BBYO International Convention 2025, members of BBYO's Leven Global Leadership Academy -- a cohort of young leaders -- gave TED-Ed Student Talks sharing ideas, passions, and more. The Leven Global Leadership Academy (LGLA) prepares a cohort of Jewish teens from around the world with marketable leadership skills and experiences that are transferable throughout their lives. It's based on the three pillars that define a leader—Understanding Leadership Strengths, Relationship Building, and Scaling Impact. Check out more at: azabbg.bbyo.org/experiences/gla.

The Customer Success Playbook
Customer Success Playbook Podcast S3 E60 - Kristen Nolan - How AI Can Strengthen Client Relationships

The Customer Success Playbook

Play Episode Listen Later May 23, 2025 9:36 Transcription Available


Send us a textThe Customer Success Playbook podcast wraps up its enlightening three-part series with Kristen Nolan of Interview Valet by exploring the delicate balance between technology and human connection. In this forward-thinking discussion, Kristen reveals how she leverages AI as a strategic tool while maintaining authentic relationships. From using AI to identify unique client differentiators to employing dictation for efficiency, this episode offers practical ways to harness technology without sacrificing the personal touch. Hosts Roman Trebon and Kevin Metzger guide a conversation that demonstrates how AI can enhance rather than replace meaningful connections in customer success.Detailed AnalysisAs AI continues to transform business operations, customer success professionals face a critical question: Can technology actually strengthen human relationships rather than diminish them? This episode provides a refreshingly balanced perspective that avoids both technological evangelism and fearful resistance.Kristen Nolan's approach to integrating AI into client relationships stands out for its pragmatism and strategic focus. Working at Interview Valet, where "relationships are the ultimate currency" serves as a core value, Kristen has developed a methodology that leverages AI as a starting point rather than an end solution. Her process of using tools like ChatGPT to identify a client's unique differentiators demonstrates how AI can enhance relationship-building by providing deeper insights that might otherwise remain undiscovered.What makes this discussion particularly valuable for the customer success playbook is the emphasis on maintaining authenticity while embracing technological efficiency. Kristen's guidance on viewing AI outputs as "a baseline" that requires human refinement offers a practical middle path for CS professionals concerned about sounding robotic or inauthentic in client communications. As she notes, "AI can't make up personal stories for you," highlighting the irreplaceable value of human experience in building genuine connections.The hosts share equally practical applications, with Roman revealing how he uses AI to improve the tone and client-centricity of his communications—not by blindly copying AI outputs, but by using them as a mirror to recognize when his natural communication style might come across as too abrupt. This application addresses one of the most common challenges in customer success: ensuring that necessary direct communications don't damage valuable relationships.For customer success teams looking to scale their operations without sacrificing quality, this episode provides a framework for thoughtful AI integration. The discussion moves beyond theoretical benefits to share tangible techniques like using ChatGPT projects to maintain context, leveraging dictation for efficiency, and using AI to help craft more concise communications. These practical tips demonstrate how technology can free up time for meaningful relationship-building rather than replacing it.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CuPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Black to Business
253: Leveraging LinkedIn for Business Growth & Relationship Building w/ Larry Long Jr.

Black to Business

Play Episode Listen Later May 22, 2025 54:08


Let's be honest. When you hear “LinkedIn,” your first thought might be that it's just for job seekers, corporate professionals, or people in industries that don't reflect your own. Maybe you've avoided it because it feels stiff, too polished, or like a space where you have to shrink who you are just to fit in. But here's what most folks miss: LinkedIn is one of the most powerful tools for building relationships, increasing visibility, and growing your business. If you're not using it with intention, you're likely missing out on real opportunities. In this episode, we sit down with Larry Long Jr., also known as “LinkedIn Larry,” to break down exactly how to make LinkedIn work for you. Larry is the Chief Energy Officer of LLJR Enterprises and a top LinkedIn influencer who has built a thriving brand by showing up as his full, authentic self. He shares step-by-step strategies for optimizing your profile, creating content that connects, and turning conversations into meaningful business relationships—without watering down your personality or playing small.   DURING THIS EPISODE YOU'LL LEARN: Why LinkedIn is still one of the most powerful yet overlooked tools for entrepreneurs How to build a profile that reflects your value and draws the right opportunities Simple content ideas to help you show up consistently, even if you're not sure what to post How to move from connection requests to meaningful conversations and collaborations The smart way to ask for recommendations that boost your credibility and reach What it means to stay visible and top-of-mind without feeling like you're constantly selling   Don't miss out on the resources mentioned in this episode by checking out the show notes at blacktobusiness.com/253   Thank you so much for listening! Please support us by simply rating and reviewing our podcast!   Got a question? We'd love to answer it in an upcoming Q&A. Simply record your quick question → https://blacktobusiness.com/QA    Connect with us on Instagram:  https://www.instagram.com/blacktobusiness/    Don't miss an update! Sign up for our weekly newsletter: https://blacktobusiness.com/mailinglist   

Customer Service Revolution
205: Secret Service - The Power of Personalizing Service, Part 2

Customer Service Revolution

Play Episode Listen Later May 22, 2025 27:24


Summary IIn this episode of the Customer Service Revolution podcast, Denise Thompson and John DiJulius discuss the importance of personalized customer service and the techniques of 'Secret Service' that can enhance customer experiences. They explore how to implement these techniques effectively, the significance of knowing clients personally, and the evolution of customer service terminology. The conversation also highlights memorable customer service experiences and the impact of community in customer relationships. Takeaways Personalization in customer interactions is crucial. Utilizing CRM systems can enhance customer relationships. Listening to customers can reveal valuable insights. Sending personalized follow-ups shows genuine care. The 'Ford' method helps in remembering client details. Creating a community around your service fosters loyalty. The evolution of customer service terminology reflects industry growth. Memorable experiences can significantly impact customer loyalty. Secret Service techniques can differentiate your business. Chapters 00:00Welcome and Introduction to Customer Experience 01:11Building Personal Connections with Clients 05:21Understanding Client Goals and Interests 09:41The Importance of Data Entry and CRM Systems 14:14Creating a Community Through Customer Relationships 21:49The Evolution of Secret Service to Customer Service Revolution Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Employee Experience Executive Academy: https://thedijuliusgroup.com/project/exea/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

Table Talk with BBYOInsider
TED-Ed Student Talk: Trace Taylor

Table Talk with BBYOInsider

Play Episode Listen Later May 22, 2025 6:54


At BBYO International Convention 2025, members of BBYO's Leven Global Leadership Academy -- a cohort of young leaders -- gave TED-Ed Student Talks sharing ideas, passions, and more. The Leven Global Leadership Academy (LGLA) prepares a cohort of Jewish teens from around the world with marketable leadership skills and experiences that are transferable throughout their lives. It's based on the three pillars that define a leader—Understanding Leadership Strengths, Relationship Building, and Scaling Impact. Check out more at: azabbg.bbyo.org/experiences/gla.

The Athletics Of Business
The Summit Mindset with Scott Miller

The Athletics Of Business

Play Episode Listen Later May 21, 2025 53:06


How does someone rise from stacking pallets in a Pepsi warehouse to leading a billion-dollar brand?   In this episode, I sit down with Scott Miller, former Essentia Water CEO and author of Summit Mindset, to unpack the philosophy that turns relentless ambition into meaningful success.     Scott brings his book's principles to life as he shares the four pillars that ground him Faith, Family, Business, and Others, proving that sustainable achievement begins when people come before profit.   He walks us through his Failure → Reflection → Persistence cycle, the daily rituals that fuel high performance, and the game-changing question he asks his team every week: "What did we suck at this time?" because real growth starts with honest reflection.     The conversation turns deeply personal as Scott revisits a heart-to-heart with his father on his deathbed, a moment that still shapes his leadership today. At the core of it all? The idea of a North Star, a guiding light that cuts through the noise when data and pressure cloud judgment. Scott challenges us to define ours, lean on our own pillars, and keep climbing, especially when the summit feels out of reach.     We wrap up with practical ways to build cultures where vulnerability fuels strength, ambition goes hand in hand with kindness, and true leadership starts within.     If you're ready to rise without leaving your values behind press play and let Summit Mindset show you the way.     Meet Our Guest: Scott Miller Scott Miller is a seasoned executive and author renowned for his transformative leadership in the global beverage industry. Now the Co-founder & CEO of YESLY Water, Scott began his career on the warehouse floor at Pepsi, gaining firsthand experience that propelled him through the ranks to executive leadership roles.   Miller's people-first approach to business has been a hallmark of his career, emphasizing innovation, corporate social responsibility, and community involvement. Notably, he led the growth and acquisition of Essentia, a national bottled water brand, culminating in its sale to global food and beverage leader Nestlé.   In his debut book, The Summit Mindset: Winning the Battle of You Versus You, co-authored with James C. Moore, Miller shares insights drawn from his personal and professional journey.   The book serves as a guide for individuals seeking to overcome internal obstacles and achieve personal and professional growth. Miller introduces concepts like identifying one's "North Star" and emphasizes the importance of self-reflection, consistency, and embracing change to reach one's full potential.   Miller's philosophy centers on the belief that by confronting our internal challenges and maintaining a commitment to continuous improvement, we can attain both personal fulfillment and professional success.   What You'll Learn in this Episode: The story behind The Summit Mindset and the four pillars that guide Scott's life Why adversity is the greatest teacher—and how to build consistency through it The power of asking, “What did we suck at?” in high-performance cultures How vulnerability and humility foster stronger, more accountable teams Why protecting your “sense of self” is the most important leadership asset The difference between success that lasts and success that fades How habits create confidence, and confidence creates transformation What it means to serve others while fiercely competing at the highest level How Scott's health challenges and personal losses shaped his leadership style Resources & Links Scott Miller Book: The Summit Mindset on Amazon Instagram: @ScottMillerYouVsYou LinkedIn: Scott Miller   Ed Molitor LinkedIn: Ed Molitor Website: www.themolitorgroup.com YouTube Channel: The Athletics of Business Join us at the 2025 Coaching Effect Summit in Kansas City, June 11–12.  Email the word “summit” to  info@themolitorgroup.com Click here to learn more!

Think Fast, Talk Smart: Communication Techniques.
204. Tough Talks: Turn Tension Into Trust

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later May 20, 2025 29:06 Transcription Available


How to have the conversations that are most difficult — and most important.Before you can have hard conversations with others, you need to have an honest conversation with yourself. That's the counterintuitive advice from Sheila Heen, who says our own internal narratives often derail our attempts at negotiation and conflict resolution."The first negotiation is actually a negotiation I have with myself about my own story," explains Heen, a Harvard Law School lecturer and co-author of Difficult Conversations: How to Discuss What Matters Most. When entering challenging interactions, she recommends a powerful shift where we consider that our perspective is only one side of the story. "If I can shift my purpose from convincing you of something to just understanding how you see it and why we might see it differently, that actually is more likely to generate a good conversation with less defensiveness for both of us."In this episode of Think Fast, Talk Smart, Heen joins Matt Abrahams to explore effective communication in high-stakes situations. From giving and receiving feedback with her “ACE” framework (Appreciation, Coaching, and Evaluation) to recognizing the "degrees of difficulty" in disagreements, she offers practical strategies for having productive conversations even when emotions run high.Episode Reference Links:Sheila Heen Sheila's Books: Difficult Conversations / Thanks for the Feedback  Ep.144 Communicating Through Conflict: How to Get Along with AnyoneEp.136 The Art of Disagreeing Without Conflict: Navigating the Nuance  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:36) - Managing Anxiety in Tough Conversations (04:15) - Why Emotions Matter (07:23) - Shifting the Story We Tell Ourselves (08:41) - Starting with the Real Issue (10:20) - Getting Unstuck in Conflict (13:18) - ACE: The Three Types of Feedback (16:20) - Making Feedback Actionable (18:40) - Finding Common Ground (20:17) - The Final Three Questions (27:32) - Conclusion    *****This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.Support Think Fast Talk Smart by joining TFTS Premium.       

Table Talk with BBYOInsider
TED-Ed Student Talk: Sophie Fein

Table Talk with BBYOInsider

Play Episode Listen Later May 20, 2025 5:26


At BBYO International Convention 2025, members of BBYO's Leven Global Leadership Academy -- a cohort of young leaders -- gave TED-Ed Student Talks sharing ideas, passions, and more. The Leven Global Leadership Academy (LGLA) prepares a cohort of Jewish teens from around the world with marketable leadership skills and experiences that are transferable throughout their lives. It's based on the three pillars that define a leader—Understanding Leadership Strengths, Relationship Building, and Scaling Impact. Check out more at: azabbg.bbyo.org/experiences/gla.

entrepreneurjourney
Faith, Fun & Focus: Building a Business That Honors God with Johnny Juan Ortiz

entrepreneurjourney

Play Episode Listen Later May 15, 2025 60:27 Transcription Available


  In this energetic and wisdom-packed episode of the Profitable Christian Business Podcast, Doug Greathouse interviews speaker, coach, and Ziglar Legacy Certified Trainer Johnny Juan Ortiz. Known for his joy, clarity, and faith-filled business mindset, Johnny shares how to build a thriving business without losing sight of what truly matters—faith, family, and fun. From laughter therapy to childlike faith, goal-setting to energy management, Johnny reveals how Christian entrepreneurs can overcome burnout, reframe challenges, and unlock the mindset required to grow their business while walking closely with God. Whether you're in a season of rapid growth or wrestling with fear and frustration, this episode will inspire you to anchor your business in Kingdom principles and embrace your entrepreneurial journey with joy.

Table Talk with BBYOInsider
TED-Ed Student Talk: Snir Vaknin

Table Talk with BBYOInsider

Play Episode Listen Later May 15, 2025 9:33


At BBYO International Convention 2025, members of BBYO's Leven Global Leadership Academy -- a cohort of young leaders -- gave TED-Ed Student Talks sharing ideas, passions, and more. The Leven Global Leadership Academy (LGLA) prepares a cohort of Jewish teens from around the world with marketable leadership skills and experiences that are transferable throughout their lives. It's based on the three pillars that define a leader—Understanding Leadership Strengths, Relationship Building, and Scaling Impact. Check out more at: azabbg.bbyo.org/experiences/gla.

The Customer Success Playbook
Customer Success Playbook Podcast S3 E56 - Elizabeth Harrin - Blueprint for Managing Competing Project Demands

The Customer Success Playbook

Play Episode Listen Later May 14, 2025 9:10 Transcription Available


Send us a textWhen multiple projects collide with competing deadlines, stakeholder management becomes an art form. In this dynamic episode of the Customer Success Playbook, Kevin Metzger and Roman Trebon continue their conversation with Elizabeth Harrin, exploring the intricate dance of aligning diverse stakeholder expectations. From financial services to healthcare, Elizabeth shares her cross-industry insights on what truly matters to different stakeholders and how to orchestrate harmony amid chaos.Detailed AnalysisThe episode opens with Elizabeth's compelling cross-industry comparison that immediately sets the tone for nuanced stakeholder management. Her transition from financial services to healthcare revealed a fundamental truth: what matters most varies dramatically by context. In finance, deadlines reign supreme; in healthcare, quality trumps timing when lives are at stake. This powerful example illustrates why understanding stakeholder priorities isn't just good practice – it's essential for project success.Elizabeth introduces her stakeholder prioritization grid, a tactical tool that transforms vague relationship management into strategic action. The framework helps project managers navigate the complex web of expectations by first identifying what each stakeholder values most – whether it's time, cost, quality, or social impact. This clarity becomes the North Star for prioritization decisions.The conversation takes a practical turn with Elizabeth's "Five Email Rule" – a communication strategy that recognizes when digital ping-pong needs to become actual dialogue. After five exchanges, pick up the phone or schedule a meeting. It's a simple yet powerful reminder that efficiency sometimes means stepping away from the keyboard.Roman's enthusiasm for tactical tools shines through as he highlights the real-world applicability of Elizabeth's methods. This isn't theoretical project management; it's battle-tested wisdom that acknowledges stakeholders are just as overwhelmed as project managers. Elizabeth's solution? Become "easy to do business with" by streamlining communications, creating consolidated reports, and establishing predictable patterns.The discussion culminates in a masterclass on transparency and trust. When competing demands surface, honest conversations about trade-offs become possible only when you've built that foundation of trust. Elizabeth emphasizes that while you can accomplish anything with enough resources, reality demands smart choices within constraints. By making these constraints visible, project managers empower stakeholders to guide prioritization effectively.This episode delivers a crucial message for customer success professionals: managing multiple projects isn't just about juggling tasks – it's about orchestrating relationships, understanding diverse priorities, and creating systems that make collaboration effortless.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Roadmap To Grow Your Business
Ep #361: “Why won't my team members just do it…” (The Scenario Series)

Roadmap To Grow Your Business

Play Episode Listen Later May 13, 2025 14:21


Why do your team members shy away from asking for referrals? It's not just about the scripts! Join me as I unpack the science behind referrals and share strategies to make the process feel natural and effective. We explore why traditional asking methods often fail and how to shift your approach. Say goodbye to uncomfortable asks and hello to authentic connections! Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/361

Table Talk with BBYOInsider
TED-Ed Student Talk: Nicolás Widder

Table Talk with BBYOInsider

Play Episode Listen Later May 13, 2025 8:51


At BBYO International Convention 2025, members of BBYO's Leven Global Leadership Academy -- a cohort of young leaders -- gave TED-Ed Student Talks sharing ideas, passions, and more. The Leven Global Leadership Academy (LGLA) prepares a cohort of Jewish teens from around the world with marketable leadership skills and experiences that are transferable throughout their lives. It's based on the three pillars that define a leader—Understanding Leadership Strengths, Relationship Building, and Scaling Impact. Check out more at: azabbg.bbyo.org/experiences/gla.

FireSide
Head to Head x Jennifer Garcia: I never cold-call

FireSide

Play Episode Listen Later May 8, 2025 29:42


In a new episode of Head to Head, Jennifer Garcia (Private Wealth Advisor and Managing Director of the Garcia Private Wealth Group at Wells Fargo) joins Co-Heads of Distribution Kirsten Pickens and Ryan Robertson to discuss her unique approach to multi-generational wealth management, what it means to lead one of the few all-women teams in financial services and how she prospects for clients.“So, I have never cold called ever. To me, the goal was to connect with bankers so that they saw my value and then they would bring clients to me. And how could I nurture that relationship? So, that's really how I built my whole practice and still to this day, all the clients I have are from referral sources.”–Jennifer Garcia Have a question for our experts? Text us for a chance to have your questions answered on the next episode.To watch the video version, go to https://www.youtube.com/@FSInvestments For more research insights go to FSInvestments.com https://bit.ly/m/fsinvestments

The Full Desk Experience
FDE Industry Spotlight | Redefining Executive Recruiting: Adaptability, Technology, and People-First Leadership with Vaughn Emery, Vice President of Revenue Growth - Duffy Group

The Full Desk Experience

Play Episode Listen Later May 8, 2025 43:07


Unlock fresh perspectives on modern executive search operations in this can't-miss episode of The Full Desk Experience. Designed for executive search leaders, owners, and director-level decision makers, this conversation with Vaughn Emery, VP of Revenue Growth at Duffy Group, dives deep into the strategies powering next-level growth in today's recruiting landscape.Key insights include:The Duffy Group's unique, research-driven executive search model that builds deep, mission-aligned partnerships with clients.Transforming sales and process frameworks to balance consistency with flexibility, while keeping teams accountable—without micromanaging.The essential role of technology and AI in modern search, and why the human touch remains irreplaceable for quality outcomes.Tracking overlooked KPIs, like cost-to-hire and post-placement success, for smarter, client-focused results.Executive-level approaches to succession planning and long-term client value creation.Are you future-proofing your processes, or has your tried-and-true approach hit its ceiling? How much will AI truly change the game for executive search, and where is the human element irreplaceable?Press play now to hear first-hand strategies and practical wisdom you can use to elevate your search firm's success._________________Tools mentioned in this episode:Crelate – Mentioned as both the company the host is from (Kortney Harmon, Director of Industry Relations at Crelate) and the platform behind the podcast.Crelate Copilot – Crelate's AI assistant (“Copilot brings you recruiter intelligence…”)._________________Follow Vaughn on LinkedIn: https://www.linkedin.com/in/vaughnemery1/Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Table Talk with BBYOInsider
TED-Ed Student Talk: Myer Brick Gersh

Table Talk with BBYOInsider

Play Episode Listen Later May 8, 2025 4:24


At BBYO International Convention 2025, members of BBYO's Leven Global Leadership Academy -- a cohort of young leaders -- gave TED-Ed Student Talks sharing ideas, passions, and more. The Leven Global Leadership Academy (LGLA) prepares a cohort of Jewish teens from around the world with marketable leadership skills and experiences that are transferable throughout their lives. It's based on the three pillars that define a leader—Understanding Leadership Strengths, Relationship Building, and Scaling Impact. Check out more at: azabbg.bbyo.org/experiences/gla.

In Between
Life Updates!! (What's Changing, What's Growing, and What's Next)

In Between

Play Episode Listen Later May 7, 2025 55:46


Get ready for a 'real talk' life update! In this episode, we're sharing the juicy details on what's been shifting in our lives personally and professionally. From big wins to messy moments, we're pulling back the curtain on what's working, what's NOT, and what's coming next. Whether you're navigating your own growth or just need a relatable behind-the-scenes chat, this one's for you! In between a big decision? Need advice? Drop a voice message and we'll answer it live on the podcast. Or submit a written question here if voice notes aren't your thing. //@inbetween.pod//@astridjohanaphoto//@alexisteichmiller

Table Talk with BBYOInsider
TED-Ed Student Talk: Mimi Simon

Table Talk with BBYOInsider

Play Episode Listen Later May 6, 2025 5:39


At BBYO International Convention 2025, members of BBYO's Leven Global Leadership Academy -- a cohort of young leaders -- gave TED-Ed Student Talks sharing ideas, passions, and more. The Leven Global Leadership Academy (LGLA) prepares a cohort of Jewish teens from around the world with marketable leadership skills and experiences that are transferable throughout their lives. It's based on the three pillars that define a leader—Understanding Leadership Strengths, Relationship Building, and Scaling Impact. Check out more at: azabbg.bbyo.org/experiences/gla.

Mentor In The Mirror
Ep298 When You Wanna Leave Your Marriage with Rob and Leslye Schiff

Mentor In The Mirror

Play Episode Listen Later May 5, 2025 47:36


Get Free Access with Coupon Code CONDOR To Their Workshop HERE Ep298 When You Wanna Leave Your Marriage with Rob and Leslie Schiff In this episode of the Psychedelic Coach Podcast, host Kole invites Rob and Leslye Schiff to share their journey from almost ending their marriage to helping other couples navigate their relationships. The Schiffs discuss the tools and personal stories that led to their transformation, emphasizing the importance of self-mastery, communication, and setting boundaries. They highlight how their experiences and programs, such as the Connected Couples blueprint, are designed to support couples in either reconnecting or parting ways amicably. The episode also explores the impact of emotions on physical health and the significance of individual self-work in a relationship. Listeners will gain insights into improving their own relationships with practical advice and inspiring real-life examples. 00:00 Introduction and Episode Overview 00:07 Meet Rob and Leslye Schiff 00:24 The Psychedelic Coach Podcast 01:06 Rob and Leslye's Journey 01:46 Challenges in Marriage 02:12 Leslie's Perspective 04:56 Rob's Perspective 10:24 The Connected Couples Blueprint 10:37 Self-Mastery and Relationship Building 18:40 Establishing Boundaries 22:59 Rob's Career Journey and Intuition Awakening 25:02 Impact of COVID-19 on Personal and Professional Lives 26:55 Transitioning Skills to Coaching and Personal Evolution 27:28 Challenges of Leaving Corporate Life for Self-Employment 29:58 Understanding Constructs and Identities 33:59 Emotional Expression and Health Impacts 39:43 Couples Work and Individual Empowerment 43:03 Final Thoughts and Encouragement   Get started with The Connected Couple Mentorship for a founders rate of $150 per week no contracts, pay as you grow, love it or leave it. Additional information at https://connected-couple.com/connected-couple-home-page Follow Leslye @leslye.schiff on IG and Facebook Follow Rob @robschiff on IG and Facebook Follow The Transformation Hub  https://linktr.ee/thetransformationhub.world

The Fitness Business School with Pat Rigsby
Fitness Business School - 617 - Build an Audience for a Thriving Business

The Fitness Business School with Pat Rigsby

Play Episode Listen Later May 5, 2025 13:41


Ready to grow your clientele & revenue? Download "The 20 Client Generators" PDF now and get instant access to strategies that will fill your calendar with potential clients. No complicated tech, no lengthy processes—just real strategies that work. https://info.patrigsby.com/20-client-generators Do you want to stop chasing leads and start attracting them instead? Get Instant Access To The Weekly Client Machine For Just $5.00! https://patrigsby.com/weeklyclientmachine Get Your FREE Copy of Pat's Fitness Entrepreneur Handbook! https://patrigsby.com/feh  --- The Power of Audience Building in Long-Term Business Success In this episode, a seasoned entrepreneur shares insights from over 20 years of experience in business ownership. The discussion focuses on the ever-evolving landscape of business tools and techniques, highlighting the things that remain constant. The importance of audience building is emphasized as a key strategy for business growth and retention. The speaker explains how audience building, even with low-friction methods like offering free content, nurtures better client relationships and long-term success. By recounting personal examples and experiences, the entrepreneur advises against overly transactional approaches and underscores the value of creating a community that aligns with the business's goals and values.  00:00 Introduction: Reflecting on 20 Years in Business 00:18 The Evolution of Business Tools and Practices 00:49 Timeless Strategies: What Hasn't Changed 01:25 The Power of Audience Building 02:37 Personal Experience with Lead Magnets 04:37 The Importance of Relationship Building 06:28 Qualifying Clients: Desire vs. Ability to Pay 08:37 Audience Building: The Key to Sustainable Success 11:26 Conclusion: Prioritize Audience Building

The Coffee Hour from KFUO Radio
Set Apart to Serve: Relationship-Building as Lutheran Principals

The Coffee Hour from KFUO Radio

Play Episode Listen Later May 2, 2025 24:46


Donna Laughlin (Principal of Immanuel Lutheran Church & School in Batavia, IL) and Sue Domeier (Principal of Zion Lutheran Church & School in Marengo, IL) join Andy and Sarah to talk about their respective journeys into school administration, why they love being educators in Lutheran schools, and what encourages them to keep going every day. They also share what it looks like to build relationships in their unique contexts, including what a strong foundation of healthy relationships allows them to accomplish.  Christ's church will continue until He returns, and that church will continue to need church workers. Set Apart to Serve (SAS) is an initiative of the LCMS to recruit church workers. Together, we pray for workers for the Kingdom of God and encourage children to consider church work vocations. Here are three easy ways you can participate in SAS: 1. Pray with your children for God to provide church workers. 2. Talk to your children about becoming church workers. 3. Thank God for the people who work in your congregation. To learn more about Set Apart to Serve, visit lcms.org/set-apart-to-serve. Have a topic you'd like to hear about on The Coffee Hour? Contact us at: listener@kfuo.org.

Table Talk with BBYOInsider
TED-Ed Student Talk: Melina Kenigsberg

Table Talk with BBYOInsider

Play Episode Listen Later May 2, 2025 5:36


At BBYO International Convention 2025, members of BBYO's Leven Global Leadership Academy -- a cohort of young leaders -- gave TED-Ed Student Talks sharing ideas, passions, and more. The Leven Global Leadership Academy (LGLA) prepares a cohort of Jewish teens from around the world with marketable leadership skills and experiences that are transferable throughout their lives. It's based on the three pillars that define a leader—Understanding Leadership Strengths, Relationship Building, and Scaling Impact. Check out more at: azabbg.bbyo.org/experiences/gla.

The Selling Well
Selling From The Heart: Larry Levine's Authentic Sales Secrets Revealed

The Selling Well

Play Episode Listen Later Apr 29, 2025 46:54


Building genuine connections is the key to "selling from the heart," a strategy that transcends mere transactions and fosters lasting relationships in today's challenging trust landscape. In this episode, Larry Levine, author of "Selling from the Heart" and "Selling in a Post-Trust World," joins us to explore how authenticity fuels successful sales. Larry, with his extensive experience in the office technology channel, discusses shifting from product-focused approaches to relationship-centered interactions, emphasizing that everyone, especially in competitive markets, is essentially in the people business. We delve into actionable methods for establishing trust rapidly, connecting genuinely with clients at all levels, and transforming existing relationships into powerful growth drivers. Whether you're a seasoned sales professional or just beginning, Larry's insights will guide you in enhancing your people skills and achieving sustained success through heart-centered selling.

The Happy Hustle Podcast
Masterminds: How Live Events Can Transform Your Business in 2025 with Cary Jack

The Happy Hustle Podcast

Play Episode Listen Later Apr 25, 2025 19:40


What if I told you that one mastermind could change your life… your business… even your health and relationships?Sounds bold, right? But I'm speaking from experience here.Masterminds have straight up been the best thing I've ever done for my business—hands down. And with all this AI and tech dominating our day-to-day lives in 2025, in-person events have become even more valuable.In the latest episode of The Happy Hustle Podcast, I'm diving deep into the power of masterminds, sharing the full scoop on our 2025 event lineup, and giving you the insider tips you need if you're thinking of hosting your own.If you're an entrepreneur or aspiring one looking to grow your biz, build deep relationships, and enjoy the journey, this one's for you. In this episode, I break down our full 2025 Happy Hustle Mastermind lineup, including some epic events in Montana, Alaska, Colombia, Idaho, and even Guatemala.Each mastermind is designed to harmonize ambition and well-being—the Happy Hustle way.Here's a sneak peek at what we've got cookin':

Table Talk with BBYOInsider
TED-Ed Student Talk: Lyla Wolf

Table Talk with BBYOInsider

Play Episode Listen Later Apr 25, 2025 3:54


At BBYO International Convention 2025, members of BBYO's Leven Global Leadership Academy -- a cohort of young leaders -- gave TED-Ed Student Talks sharing ideas, passions, and more. The Leven Global Leadership Academy (LGLA) prepares a cohort of Jewish teens from around the world with marketable leadership skills and experiences that are transferable throughout their lives. It's based on the three pillars that define a leader—Understanding Leadership Strengths, Relationship Building, and Scaling Impact. Check out more at: azabbg.bbyo.org/experiences/gla.

Mitlin Money Mindset
Stop Spamming, Start Connecting: Harris Fanaroff's LinkedIn Revenue Formula

Mitlin Money Mindset

Play Episode Listen Later Apr 23, 2025 34:53


Want to transform your LinkedIn from a digital resume to a revenue-generating machine? It's about moving beyond spamming and focusing on genuine connections that provide value. In this episode of Mitlin Money Mindset®, Larry Sprung interviews Harris Fanaroff, the founder of Linked Revenue, about strategies for leveraging LinkedIn to build relationships and drive business growth. Harris shares his journey as an entrepreneur and his insights into using LinkedIn for business development. He emphasizes the importance of authentic engagement and providing value to build lasting connections. Harris discusses: How he helps executives use LinkedIn to generate revenue through thought leadership, network growth, and business development The importance of optimizing your LinkedIn profile, especially the "About" section, to make a strong first impression Why giving away information and providing value can lead to inbound leads and establish credibility The limitations of AI in building genuine business relationships and the importance of human connection The valuable lessons learned from being an athlete, such as discipline, resilience, and the ability to handle failure And more! Resources: Mitlin Financial   The JOY and Productivity Journal by Lawrence Sprung  Download Your Free Copy of the Couple's JOYful Money Guide Connect with Larry Sprung:  LinkedIn: Larry Sprung Instagram: Larry Sprung Facebook: Larry Sprung X (Twitter): Larry Sprung Connect with Harris Fanaroff:  LinkedIn: Harris Fanaroff X: Harris Fanaroff Website: Linked Revenue Harris@Linked-Revenue.com About our Guest: Harris Fanaroff is the Founder of Linked Revenue. Linked Revenue is a company that helps Executives and sales and marketing teams utilize LinkedIn to generate new business. They focus on 3 areas: 1. Helping executives generate thought leadership content 2. Growing and nurturing their network 3. Creating a business development strategy and executing on it Harris has over 28,000 followers on LinkedIn and has spent the last 4 years understanding how to best use the platform. He lives right outside Washington DC with his 1-year-old son and wife. He was a former MLB draft pick and Division 1 college baseball player. Disclosure: Guests on the Mitlin Money Mindset are not affiliated with CWM, LLC, and opinions expressed herein may not be representative of CWM, LLC. CWM, LLC is not responsible for the guest's content linked on this site.

Real Estate by Relationship™
S2 Ep. 11: The Friendship Triangle: Your Blueprint for Building Real Relationships That Last, with Shasta Nelson

Real Estate by Relationship™

Play Episode Listen Later Apr 23, 2025 52:43


Shasta Nelson shares her proven framework for building meaningful relationships (and why most of us are doing it wrong). We're talking about everything from why 60% of people feel lonely to how many hours it actually takes to become close friends. Plus, I get real about my own journey with friendships and relationship building - because we're all figuring this out together! This episode is perfect for anyone wanting to build deeper connections in business and life.Join our exclusive email list and unlock even more valuable insights, expert advice, and bonus content to enhance your relationship superpowers. —sign up HERE today!Connect with Barb BettsInstagram: @barbbettsFacebook: @barbarambettsYouTube: youtube/@barbbettsWebsite: www.barbbetts.comLet's Stay in Touch!https://www.liinks.co/barbbettsBarb Betts is a sought-after keynote speaker, seasoned real estate expert, passionate educator, and the CEO of The RECollective, a thriving boutique brokerage in Southern California. Barb has delighted countless stages including, Inman Connect, WomanUP!, and at the National Association of REALTORS® Annual Conference. Whether she's teaching on referrals, authenticity or leveraging relationships, Barb brings an honest, compassionate, and transparent approach to every single stage. As a real estate professional, with over 20 years experience, Barb has mastered the ever changing real estate landscape and the balance of running a vibrant brokerage. Through her signature course, Real Estate By Relationship®, Barb educates business builders on the exact systems, proc...

Creative Chats podcast
288. How Art Creates Community and Connection with Jennifer Brener Seay

Creative Chats podcast

Play Episode Listen Later Apr 23, 2025 36:23


288. How Art Creates Community and Connection with Jennifer Brener Seay In this episode of Creative Chats, Mike Brennan speaks with Jennifer Seay, an art consultant who shares her journey into the art world, the importance of building relationships within the art community, and the impact of art on public spaces. They discuss the criteria for working with artists, understanding client needs, and the significance of marketing and promoting art. Jennifer also shares success stories from her work and offers valuable advice for aspiring artists looking to make their mark in the industry. 3 Key Takeaways:

Advertising Specialty Institute
Promo Insiders: 4 Top Relationship-Building Tips with ASI Media's Supplier Salesperson of the Year

Advertising Specialty Institute

Play Episode Listen Later Apr 22, 2025 18:59


Katie Kailik, national account manager at Peerless Umbrella (asi/76730) joins Promo Insiders to talk through why trust, communication and non-product driven conversations are key for building strong relationships and ultimately making sales.

The Company Doctor
Walk & Talk 3: Follow These Simple Steps and You'll Have a Hell of a Week #93

The Company Doctor

Play Episode Listen Later Apr 18, 2025 19:24


Send us a textWATCH ON YOUTUBE > https://www.youtube.com/@TheCompany_DoctorYou're in charge of your own destiny, so how are you going to make this week a hell of a week…?The much-beloved Walk & Talk is BACK, and with each stride George and Gary take you through the steps to tackle every day like a winner, and bringing joy to those around you.Key takeaways from this episode:Positivity is a choice that you make every dayHappier staff are more productiveLifting others can lift yourselfLinks & references: https://www.thecompanydoctor.com/Gary Gamp: https://www.linkedin.com/in/garygampGeorge Clode: https://www.linkedin.com/in/georgeclodeGary's new book, Career Catalyst - available online now: https://www.amazon.co.uk/Career-Catalyst-Secret-Skills-School-ebook/dp/B0DFYVG6XY/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=&sr=

Real Unicorns Don't Wear Pants
Power Couple Secrets : How to Get the Support You Need to Be Successful

Real Unicorns Don't Wear Pants

Play Episode Listen Later Apr 17, 2025 29:00


Do you have a supportive partner? How about when it comes to running your own business? Mouthy bartender turned mouthy millionaire in her first year, Nicole Cherie Hesse has lots of unpopular unicorn opinions to share…so tune in today to see what she's got to say about the importance of having a partner who actually supports you, not holds you back, when it comes to becoming successful as an entrepreneur.Anything but conventional, Nicole paved a path to seven figures using existing skills from her colorful life as a kick-ass bartender. By repositioning what she already knew into the online coaching industry, she catapulted to the 1% overnight.This podcast details the adventures she's had along the way and is sprinkled with helpful AF unicorn hacks to help you to follow in her unicorn hoof prints.Whether you are a bartender who wants to unlock another revenue stream or an experienced entrepreneur looking to scale to six figure months, Nicole will f*ck you up in all of the best ways. Take off your pants and get your ass to the podcast this and every week to level up and crush your unicorn goals. Join her FB group to fully immerse yourself in Wonder World, your future self will thank you…UNICORN CLIENT ATTRACTION SECRETS  For even more money-making strategies, hop on over to the Facebook group! Ready to attract unicorn clients!? Book a call with the Wonder Team!And as always, for more trouble go to Real Unicorns Don't Wear Pants!

In the Club by Club Colors
Impact of NIL and Branding on College Athletics with KC Smurthwaite

In the Club by Club Colors

Play Episode Listen Later Apr 17, 2025 28:21


In this episode, the discussion revolves around the varying experiences and challenges faced by former student-athletes, specifically those who went pro versus those who didn't, and their continued engagement with their alma maters. The conversation delves into the significance of the equipment manager in maintaining connections with alumni athletes. The impact of NIL (Name, Image, Likeness) on collegiate sports is thoroughly examined, revealing its potential in revenue generation and the resulting complexities in university fundraising dynamics. Additionally, KC Smurthwaite elaborates on his teaching experiences at Utah State University, emphasizing hands-on, real-world learning for students in journalism and sports reporting. The episode also highlights successful branding and licensing projects, including jersey sales and apparel deals, that aim to enhance fan engagement and drive revenue for athletic programs.KEY TAKEAWAYSExperiences of Former Student-Athletes: The discussion highlights the different challenges faced by former student-athletes, especially those who went pro versus those who didn't, and how they continue engaging with their alma maters.Role of Equipment Managers: The importance of the equipment manager in maintaining strong connections with alumni athletes is emphasized as a key factor in alumni relations.Impact of NIL: The episode delves into the growing influence of NIL (Name, Image, Likeness) in collegiate sports, showcasing its potential for revenue generation while complicating university fundraising efforts.Hands-on Learning in Journalism: KC shares his teaching experiences at Utah State University, focusing on providing real-world, hands-on learning opportunities for students in journalism and sports reporting.Branding and Licensing Success: Successful branding and licensing initiatives, such as jersey sales and apparel deals, are discussed as effective strategies to enhance fan engagement and drive revenue for athletic programs.QUOTES“What does that even mean? We don't have aviation at our school... this person who's probably never played football in their life... was so adamant going, no.”“It's a fun fan experience. You're tapping into nostalgia. It's always a win in market. Emotional heartstrings.”“At athletics admin we speak various campus languages. We speak bookstores. We speak the licensing and marketing. We also speak what Coach says.”“It doesn't really cost that much to create an experience. We have a great game plan and athletics admin. We are working backwards. Let's define success. Let's do quantifiable things and we'll get there.”“What does that even mean? We don't have aviation at our school... this person who's probably never played football in their life... was so adamant going, no.”“It's a fun fan experience. You're tapping into nostalgia. It's always a win in market. Emotional heartstrings.”“It doesn't really cost that much to create an experience. We have a great game plan and athletics admin. We are working backwards. Let's define success. Let's do quantifiable things and we'll get there.”Connect and learn more about KC Smurthwaite.https://www.linkedin.com/in/smurf/If you enjoyed this episode of In the Club Podcast with Club Colors, please leave us a review on your favorite podcasting platform!Club Colors: https://www.clubcolors.com/

Investor Fuel Real Estate Investing Mastermind - Audio Version
Become a Top Wholesale Agent: Proven Methods for Rapid Success

Investor Fuel Real Estate Investing Mastermind - Audio Version

Play Episode Listen Later Apr 17, 2025 42:51


In this conversation, Brett McCollum and Matthew Miller discuss the intricacies of wholesale agent development, focusing on the importance of leadership, the challenges in the current real estate market, and the strategies for cultivating relationships with investors. Matt shares his journey from military service to real estate, emphasizing the lessons learned in leadership and responsibility. The discussion highlights the significance of licensed agents in the wholesale space and the need for strong sales fundamentals. They also explore the current market challenges and the importance of building relationships to succeed in wholesale real estate.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Shoot the Moon with Revenue Rocket
“Earn the Right to the Numbers”: Why Trust Comes Before Financials in M&A

Shoot the Moon with Revenue Rocket

Play Episode Listen Later Apr 17, 2025 27:22


In this episode of Shoot the Moon, Revenue Rocket's Mike Harvath, Matt Lockhart, and Ryan Barnett explore one of the most overlooked tension points in M&A: the financial document request.You've nailed the strategic and cultural fit — but when it comes time to share financials, things stall. Why? It often boils down to trust, financial hygiene, and timing.

Market Maker
The Human Side of Finance: Soft Skills, Neurodiversity, and Global Markets (Senior Sales & Trading Exec)

Market Maker

Play Episode Listen Later Apr 16, 2025 40:28


In this episode, Anthony sits down with Miren-Edurne De Frutos, a senior sales & trading executive with decades of global experience across top-tier investment banks.Fluent in five languages and having worked across eight countries, Miren shares her refreshingly honest take on:What sales & trading roles actually involve (minus the jargon)How to stand out in finance by mastering soft skillsThe power of building authentic, long-term relationshipsWhy neurodiversity still isn't talked about enough in markets and how she's using her voice to change thatFrom waiting tables in New York to pitching complex ideas to institutional clients, Miren's journey is packed with stories, practical advice, and raw insight into what it really takes to succeed and be yourself in finance.Whether you're exploring a career in markets or already navigating one, this is a conversation you don't want to miss.(02:02) Introduction to Career Insights and Neurodiversity(03:56) Understanding Roles in Investment Banking(06:40) How Language Skills Helped(09:09) The Importance of Personal Growth and Adaptability(12:22) Standing Out in a Competitive Environment(15:33) Building Your Board of Directors(19:07) The Art of Selling and Building Relationships(22:45) Networking vs. Relationship Building(26:09) Navigating Neurodiversity in Finance(35:18) Leveraging Technology for Neurodiverse Individuals(38:24) Creating Inclusive Environments in Finance Hosted on Acast. See acast.com/privacy for more information.

The Ambition Coalition
Episode 54 - Influence versus relationship building...trust in MLM

The Ambition Coalition

Play Episode Listen Later Apr 15, 2025 31:58


Are you better at connecting with people or persuading them into action? And more importantly—do you know which one your business actually needs?     In this episode of The Ambition Coalition, we're breaking down the key difference between influence and relationship-building—and why both are essential for network marketing success. Because let's be real… too much of one without the other? That's where teams stall, leaders burn out, and momentum fizzles.     Inside, we're covering: ✅ How to identify if you naturally lead with influence or relationship-building ✅ Why over-indexing on either one can actually hurt your business ✅ The StrengthsFinder leadership framework and how it reveals your strengths (and blind spots) ✅ How to balance deep connection with real accountability—so your team doesn't just grow, but thrives ✅ The biggest leadership pitfalls in network marketing (and how to avoid them!)     This episode might surprise you—and be exactly what you need, all at the same time.     The Ambition Coalition Instagram: https://www.instagram.com/the.ambition.coalition/     Follow Rebekah on Instagram: https://www.instagram.com/rebekahfowlkes/     Follow Melissa on Instagram: https://www.instagram.com/melissaeickenhorst     Podcast Produced by clantoncreative.com

Off The Crutch Podcast
From Guest to Host: Michelle Asks Me About Relationship Building

Off The Crutch Podcast

Play Episode Listen Later Apr 15, 2025 42:27


Last episode, I had Michelle Cooper on the podcast—and today, we're switching things up. This time, she had the idea to host the show and put me in the hot seat. She asked me questions about how I network and build connections. Whether it's business, podcasting, or everyday life—relationships matter. It's a fun one. Enjoy!Send us a textFollow me on social media at @offthecrutch, or e-mail me at offthecrutch@gmail.com

Credit Union Conversations
Ep. 78 - Relationship Building with Austin Wentzlaff

Credit Union Conversations

Play Episode Listen Later Apr 15, 2025 28:19 Transcription Available


I'm Mark Ritter, and this is Credit Union Conversations. Today, I'm joined by Austin Wentzlaff from Nook to discuss how credit unions can evolve beyond competitive rates and traditional relationships by using digital tools to deepen member engagement. We'll explore how Nook takes a fresh approach—focusing on lifestyle topics like travel, health, and relationships—to build trust and naturally drive financial product adoption. Plus, we'll dive into the role of venture capital in fintech, the challenges early-stage companies face, and what it really takes to bring innovation to the credit union space.IN THIS EPISODE:(00:00) Introduction(01:50) Austin shares his professional journey(07:36) Austin explains Nook's purpose and how it operates(13:39) How is the industry responding to the premise of Nook's purpose(17:44) What is in Nook's future and Austin explains the roots of FinTech Accelerator(25:16) Discussion of venture capital KEY TAKEAWAYS: The credit union industry has thrived on competitive rates and strong member connections, but digital tools now deepen engagement. By focusing on lifestyle topics over direct financial discussions, this approach builds trust and drives natural product adoption.Successful early-stage fintechs and QSOs must be innovative, not just marginally improving existing solutions. They should be in a pilot phase with limited clients and employees, and they must be genuinely committed to the credit union industry rather than just exploring it as a potential revenue stream.While venture capital provides diversification and reduces risk for credit unions, it can also create a disconnect. Historically, credit unions invested in QSOs they were already working with, ensuring strategic alignment. The shift toward aggregated investment funds may weaken direct relationships between credit unions and fintechs, potentially impacting strategic collaboration.RESOURCE LINKSMark Ritter - WebsiteMark Ritter - LinkedInAustin Wentzlaff - Nook - LinkedInNook - WebsiteAustin's EmailBIOGRAPHY: Austin Wentzlaff is the Co-Founder & CEO of Nook and brings 10+ years of credit union industry, CUSO, and Fintech startup leadership experience.Prior to starting Nook, Austin was the Founder and CEO of Fintech Accelerator, a consulting firm focused on bringing new technologies to the credit union industry, whose client list included CUSOs, RenoFi and Illuma, among other successful startups. Prior to founding Fintech Accelerator, he was the Chief Revenue Officer overseeing sales and marketing efforts at OnApproach, a CUSO acquired by Trellance in 2019. He has spent the entirety of his career in the credit union industry, where he has worked exclusively for Fintech startups from the earliest stages of growth through exit. Austin has extensive experience working with Fintech startups as an early employee (joining OnApproach, Illuma, and RenoFi all with less than 10 employees) and a key contributor, instrumental in their early success. Austin is an alumnus of Gustavus Adolphus College, where he received a degree in Financial Economics.

How I Hire
Connection and Relationship Building with Patrick Galvin, Author, Speaker, and Coach

How I Hire

Play Episode Listen Later Apr 10, 2025 35:46


Coach, speaker, and author Patrick Galvin joins Roy to discuss the principles laid out in his recent book The Connector's Way. Patrick's work focuses on the essential role of personal connection and relationship building in our day to day life, our business practices, our sense of success, and more. As co-founder and partner of The Galvanizing Group and author of several books exploring the nuances of social connection and trust building, Patrick helps high-performing companies and individuals achieve greater levels of success in business by strengthening internal and external relationships. Patrick and Roy dig into the many ways to practice relationship building, the pitfalls of networking without connecting, why it pays to be “the keener,” and much more.Highlights from our conversation include:The important distinction between connecting and networking (5:02)Ways in which hybrid/remote work impact connection (7:11)Using Patrick's methods to build trust, engagement, and performance (9:16)Embedding relationship building into company culture and leadership development practices (12:53)The intersection of connection and recruiting (18:52)Balancing work, life, and maintaining strong relationships (20:58)Metrics that leaders can use to track or improve their ability to foster connections (26:36)How Patrick sees technological advances impacting the formation and maintenance of relationships (29:59)Visit HowIHire.com for transcripts and more on this episode.Follow Roy Notowitz and Noto Group Executive Search on LinkedIn for updates and featured career opportunities.Subscribe to How I Hire:AppleSpotifyAmazon

PROBATE MASTERMIND Real Estate Podcast
Unique Relationship Building Strategies & Converting Old Leads into Gold Leads! | ATL Mastermind 523

PROBATE MASTERMIND Real Estate Podcast

Play Episode Listen Later Apr 10, 2025 58:16


Tune into our weekly LIVE Mastermind Q+A Podcast for expert advice, peer collaboration, and actionable insights on success in the Probate, Divorce, Late Mortgage/Pre-Foreclosure and Aged Expired niches!Today's episode of the All The Leads Mastermind podcast dives into an open forum-style discussion focused on relationship-building, prospecting, and systems optimization for probate and pre-probate leads. Community members bring to the table real-world challenges and creative solutions, including how to approach estate planning attorneys, offer value to past clients, and leverage personal planning—like setting up your own living trust—as a networking tool.The episode highlights the strategy of “seesawing” between client and attorney outreach to create mutually beneficial relationships. It also explores how agents can refresh and revisit older leads—even those from years ago—with surprising success, especially when there's minimal competition and high motivation from the prospect's side.Bruce discusses updates to the Probate Mastery certification course, emphasizing a newly expanded training format with 30–40+ hours of content and the upcoming launch of free weekly Probate Foundations classes. Meanwhile, listeners share best practices for team calling sessions, utilizing click-to-dial features, and maintaining consistent follow-up.The group also discusses compliance risks around cold emailing and the importance of securing opt-in communication permissions to remain legally sound under CAN-SPAM regulations. The episode wraps up with standout success stories from the community, including a new lead with nine properties and several recent closings, showcasing how consistent action and education pay off in the probate niche.Previous episodes: AllTheLeads.com/probate-mastermindInterested in Leads? AllTheLeads.comJoin Future Episodes Live in the All The Leads Facebook Mastermind Group:  https://facebook.com/groups/alltheleadsmastermindBe sure to check out our full Mastermind Q&A Playlist Support the show

In the Club by Club Colors
Navigating Revenue Generation and Donor Relations in Athletics Administration

In the Club by Club Colors

Play Episode Listen Later Apr 3, 2025 26:07


In this episode, host Chris Jaeger welcomes guest KC Smurthwaite from Athletics Admin who shares insights into his 15+ years in higher education and athletics, covering roles from fundraising to corporate partnerships. They discuss the unique challenges of balancing work life and the creative strategies employed to enhance donor experiences and revenue opportunities. KC emphasizes the importance of customized donor cultivation, the significance of playing the 'long game,' and the need for a game plan akin to playing chess rather than checkers. They delve into innovative approaches such as personalized merchandise for donor engagement and the critical role of understanding each institution's and donor's unique needs. Throughout, the discussion highlights the essence of building genuine relationships and the impact of tailored contributions to the success and experience of student-athletes and the broader university community.KEY TAKEAWAYSExtensive Experience: KC Smurthwaite shares insights from his 15+ years in higher education and athletics, covering various roles including fundraising and corporate partnerships.Work-Life Balance Challenges: The discussion highlights the unique challenges of balancing work and life in this field.Creative Donor Strategies: KC discusses creative strategies to enhance donor experiences and revenue opportunities, emphasizing the importance of customized donor cultivation.Playing the "Long Game": He stresses the significance of long-term planning, comparing the approach to playing chess rather than checkers.Innovative Donor Engagement: Personalized merchandise is one example of innovative strategies for engaging donors and strengthening relationships.Understanding Unique Needs: Tailoring strategies to the specific needs of institutions and donors is critical for success.Building Genuine Relationships: The conversation underscores the importance of building authentic, meaningful relationships, which ultimately benefit student-athletes and the broader university community.QUOTES"In higher education, you're playing the long game. It is always relationships. It is making sure you're being a good steward to all the folks across campus. And it takes time.""We want to be in there. We want to be known. We want to be in the meetings. Now, if they don't want us in there, we're not going to. But at the end of the day, we want to augment anything that's being done already within the department.""The crazy thing was, all the people I sent that shirt to would wear it to games... you took the mailer and you're wearing my shirt that Isent you, has proof of concept.""Chess, not checkers... you have to be thinking moves ahead, and you have to be able to pivot and provide solutions to your clientele, and they all come in different ways, shape or form."Connect and learn more about KC Smurthwaite.https://www.linkedin.com/in/smurf/If you enjoyed this episode of In the Club Podcast with Club Colors, please leave us a review on your favorite podcasting platform!Club Colors: https://www.clubcolors.com/

Sales vs. Marketing
Michael Sartain - Lifestyle Strategist | The Hidden Skills Gap That's Holding Men Back

Sales vs. Marketing

Play Episode Listen Later Mar 31, 2025 69:18


➡️ Join 321,000 people who read my free weekly newsletter: https://newsletter.scottdclary.com➡️ Like The Podcast? Leave A Rating: https://ratethispodcast.com/successstory Michael Sartain is a performance coach, entrepreneur, and former military officer known for his expertise in networking, social dynamics, and high-performance coaching. With a background in the U.S. Air Force, Michael transitioned into the world of business, teaching entrepreneurs and professionals how to excel in their personal and professional lives through effective communication, confidence, and relationship-building. As a popular podcast host and speaker, he has helped countless individuals achieve success by mastering social skills, developing mental resilience, and building meaningful connections. ➡️ Show Linkshttps://www.instagram.com/michaelsartain/https://www.linkedin.com/in/michaelsartain/https://www.moamentoring.com/ ➡️ Podcast SponsorsHubspot - https://hubspot.com/  Lingoda - https://try.lingoda.com/success_sprint (Code: scott25)Vanta - https://www.vanta.com/scottFederated Computer - https://www.federated.computerCornbread Hemp - https://cornbreadhemp.com/success (Code: Success)Create Like The Greats Podcast - https://podcasts.apple.com/lu/podcast/create-like-the-greats/id1653650073FreshBooks - https://www.freshbooks.com/pricing-offer/Bank On Yourself - https://www.bankonyourself.com/scottStash - https://get.stash.com/successstoryNetSuite — https://netsuite.com/scottclary/Indeed - https://indeed.com/clary ➡️ Talking Points00:00 - Intro05:10 - Michael's Mission14:39 - Fame & Business Boost16:59 - Taking Action Online24:30 - The Self-Help Problem29:37 - Sponsor Break32:15 - Status & Success43:27 - Masculinity's Shift49:49 - Sponsor Break52:03 - Logic Over Emotion1:00:22 - Building Real Status1:07:12 - Michael's Legacy Advice

Sales vs. Marketing
Lessons - The Science of Charisma & Influence | Vanessa Van Edwards - Human Behavior Expert

Sales vs. Marketing

Play Episode Listen Later Mar 25, 2025 13:50


➡️ Like The Podcast? Leave A Rating: https://ratethispodcast.com/successstory  In this "Lessons" episode, Vanessa Van Edwards, a leading human behavior expert, breaks down the science of charisma by revealing how a strategic blend of warmth and competence drives deeper connections. She explains why trust and authenticity matter more than being extroverted, and how subtle shifts in your verbal tone, body language, and visual presence can dramatically improve influence and connection in both social and professional settings. ➡️ Show Linkshttps://successstorypodcast.com  YouTube: https://youtu.be/5exRJLWF0T8Apple: https://podcasts.apple.com/us/podcast/vanessa-van-edwards-bestselling-author-speaker-creator/id1484783544Spotify: https://open.spotify.com/episode/7G4ZBaVnRslaOyDTFHQzaI ➡️ Watch the Podcast On Youtubehttps://www.youtube.com/c/scottdclary

PEAK MIND
Relationship Rituals: The Resonance Morning Note

PEAK MIND

Play Episode Listen Later Mar 22, 2025 6:31


TakeawaysMorning practices can amplify relationships.Reaching out to someone can brighten their day.Authentic acknowledgments foster deeper connections.Sending a note without expectation is powerful.Daily outreach can lead to more relational possibilities.Kindness can create a ripple effect in your life.Handwritten notes are a rare and cherished gesture.Voice notes can be a quick way to connect.Building relationships requires consistent effort.Gratitude is one of the greatest gifts you can give.TitlesSound Bites"Make this a daily practice."Chapters00:00Introduction to Fast Friday Tips00:31The Power of Morning Practices02:24Building Relationships Through Thoughtful Outreach05:20The Ripple Effect of Kindness

The Dad Edge Podcast (formerly The Good Dad Project Podcast)
How One Dad Transformed His Marriage and Fatherhood ft. Scott McDonald | Dad Edge WINSday Member Spotlight

The Dad Edge Podcast (formerly The Good Dad Project Podcast)

Play Episode Listen Later Mar 19, 2025 40:30


Reignite your marriage: www.thedadedge.com/extraordinary-marriage Today, Scott McDonald shares his powerful journey as a father navigating the unique challenges of raising adopted and autistic children while striving to become a better husband and leader. Before joining the Dad Edge Alliance, Scott struggled to find effective tools for fatherhood, but through the brotherhood's support, he discovered the transformative power of active listening and open-ended questions—simple yet profound techniques that dramatically improved his family relationships. The most remarkable change came when his wife noticed he had begun putting her first, not just their son, fundamentally reshaping their home dynamics and strengthening their partnership. Looking back, Scott's advice to his former self would be to focus less on end results and more on embracing the journey itself. This special "WINSday" edition is all about celebrating our members' successes and sharing the valuable lessons they've learned on their journey to becoming better dads. Sit back, tune in, and get ready to be motivated by the remarkable guests of the Dad Edge community. www.thedadedge.com/alliance www.thedadedge.com/mastermind      

The Dad Edge Podcast (formerly The Good Dad Project Podcast)
Your Mindset Is Failing Your Kids ft. Kent Evans

The Dad Edge Podcast (formerly The Good Dad Project Podcast)

Play Episode Listen Later Mar 17, 2025 71:14


Are you a dad who's ever felt sidelined by fear, shame, or criticism?  Become the best husband and leader you can: www.thedadedge.com/mastermind Kent Evans isn't just talking theory; he's lived it. As a father of five boys, an adoptive parent, and a mentor to countless men, he knows firsthand the challenges of modern fatherhood. He's dedicated his life to equipping dads with the tools they need to lead their families well. His message is clear: DON'T LET FEAR keep you on the sidelines. Here's what Kent's work reveals about the impact of strong father figures: Studies show that children with actively involved fathers have a 27% increase in academic performance. Research indicates that men who participate in fatherhood programs experience a 40% reduction in feelings of isolation. Children with involved fathers are 39% more likely to graduate college. ---------------------------- Gentlemen, if you're ready to level up, don't miss The Forge: A Gathering of Men—an exclusive event created by leaders like Connor Beaton, Larry Hagner, Matt Beaudreau, and Ryan Michler to help you connect, grow, and become the best version of yourself. Learn more at The Men's Forge. ---------------------------- www.thedadedge.com/518 www.themensforge.com | www.thedadedge.com/alliance www.manhoodjourney.org Facebook | Podcast

The Dad Edge Podcast (formerly The Good Dad Project Podcast)
Top 5 Marriage-Killing Mistakes (and How to Fix Them)

The Dad Edge Podcast (formerly The Good Dad Project Podcast)

Play Episode Listen Later Mar 14, 2025 20:24


Many driven fathers fall into the trap: believing financial success equals a fulfilling family life. But what if your bank account is overflowing while your marriage is running on empty?  Become the best husband and leader you can: www.thedadedge.com/mastermind Larry lived the dream–a high-powered career, a comfortable home, everything a provider could want. Yet, behind the facade of success, his marriage was crumbling. He was a stranger in his own house, his connection with his wife fading with each passing day. The statistics are clear: emotional disconnection TAKES A TOLL. And here's what the research tells us about the power of emotional connection: Couples who engage in regular date nights are 14% less likely to divorce. Children who have emotionally available fathers display 25% fewer behavioral issues. Couples who prioritize emotional intimacy report a 70% increase in overall relationship satisfaction. This episode exposes the myth that a bulging bank account equates to a loving, connected family. Larry provides actionable steps to prioritize emotional intimacy. He offers insights and guidance on cultivating a deeper, more fulfilling relationship with your spouse. He reminds us that connection, not possessions–is the true currency of love. www.thedadedge.com/friday199 www.themensforge.com www.thedadedge.com/25questions www.thedadedge.com/alliance