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Dr. Erin Ayala sits down with sport psychologist Dr. Erin Haugen to explore strategies for managing pre‑race anxiety and building sustainable performance habits for female athletes.Listeners will discover practical tools to calm nerves, balance training with life demands, and build resilience that translates to both sport and everyday challenges.Identify “bravery goals” that focus on showing up despite anxiety, rather than solely on performance outcomes.Use intentional “intent‑setting” or “whoop‑goal” frameworks to align daily actions with core values.Incorporate mental rest (e.g., stepping away from sport, mindfulness breaks) to prevent burnout and boost creativity.Leverage body cues and HRV trends to make informed training adjustments instead of reacting to single‑day data.Practice the “what if I don't do it?” question to gain perspective on fear, relief, and motivation before races.Dr. Erin Haugen, PhD is a licensed sports psychologist, performance consultant, and founder of Haugen Performance. Specializes in mental health, performance psychology, well-being, and leadership training for those working in demanding industries.Dr. Haugen's website: https://www.haugenperformance.com/Dr. Haugen's Performance Consulting Instagram: https://www.instagram.com/haugenperform/Dr. Erin's Instagram: https://www.instagram.com/drerinhaugen/If you found this conversation valuable, hit subscribe so you never miss a new episode, leave us a review on your favorite podcast platform, and join the discussion on Instagram @Feisty_womens_performance. We'd love to hear from you!Join us at Feisty Fest - September 18-20th, 2026: https://www.wetravel.com/trips/feistyfest-feisty-media-1943243299#about-this-tripSign up to Receive The Feisty Women's Performance Newsletter:https://feisty.co/newsletters/feisty-womens-performance/Follow us on Instagram:@feisty_womens_performanceVisit the Feisty website at https://feisty.co/ for info on all of our events and podcastsSupport our Partners:Momentous: Head to https://www.livemomentous.com/ and use promo code PERFORMANCE for up to 35% off your first orderWahoo: Learn more about Wahoo Fitness Products at: https://wahoofitness.pxf.io/0GAByRTifosi Optics: Use code FEISTY2026 for 20% off at https://tifosioptics.com/Hettas: Use code STAYFEISTY for 20% off at https://hettas.com/ Orca: Use the code FEISTY15 for 15% off at https://orca.avln.me/c/HzUkzIfxsmYo
Do you really know where you are in the business acquisition process? In this episode, I explain why aspiring acquirers must honestly assess their current knowledge, identify their weaknesses, and study the behaviors of people who have already achieved exceptional results. You will learn: Why knowing a few parts of the acquisition process is not enough. How unidentified gaps can undermine your effectiveness. Why you must work on your weaknesses, not just the subjects you enjoy. What you can learn from Bruce's most successful business acquisition mentees. Take the free 12-question business acquisition assessment at AskBruceWhipple.com. It takes less than 10 minutes, provides a readiness score, identifies areas requiring improvement, and shows you how to receive my book, Becoming a Successful Business Acquirer: Why Every Step Matters, free online. Then visit BruceWhipplePantheon.com to watch three interviews with members of the Bruce Whipple Pantheon and learn from their real-world experiences. Know where you are. Identify what is missing. Then take focused action. Never ask, never get...Keep pushing, and here's to your success, Bruce
Natalie hosts Marc Rosenberg, of Nefesh b'Nefesh, to talk about the latest trends in North American Aliyah. Over 2,000 people are moving to Israel this summer, there are no more seats on the planes, and we discuss how do we reach the other 99% of Jews still living in the Diaspora? Listen as we touch upon the tough questions: Why aren't they coming? Returning Home 02AUG2026 - PODCAST
What if you could dramatically increase your sales without working harder—just by following three proven steps?Many business owners rely on personality and product knowledge to win work, but without a repeatable sales strategy, close rates often plateau. In this episode, Ben shares a simple framework refined over 25 years of sales experience that helps businesses focus on higher-quality opportunities, tailor proposals to what customers actually value, and win more work faster.After listening to this episode, you'll learn how to:Identify your highest-converting lead sources so you can focus your time on the opportunities most likely to close.Uncover the three decision-making factors that matter most to every customer before you prepare a quote.Speed up your quoting process to maintain momentum, outperform competitors, and increase your close rate.Press play to discover a practical, copy-and-paste sales strategy you can implement immediately to generate more wins, improve your close rate, and grow your business faster.New episodes every Monday, Wednesday and Friday.Take our Free Quote Quiz now to Kickstart Your Sales Growthhttps://quiz.typeform.com/to/ByHoaj2bTo see how we've helped business grow their sales:Read Client ResultsWatch TestimonialsOr email Ben if you would like to get in touch: hello@strongersalesteams.comThis podcast helps the entrepreneur, founder, CEO, and business owner in the trade, construction and industry segments, regain focus, build confidence, and achieve measurable results through powerful sales training, effective sales strategy, and expert sales coaching—guiding every sales leader, sales manager, and sales team in mastering the sales process, optimizing the sales pipeline, and driving business growth while fostering leadership, balance, and freedom amidst overwhelm, stress, and potential burnout, creating lasting peace of mind and smarter decision making for every California business and Australia business ready to scale up with excellence in sales management , through refined sales processes, proven trade sales techniques, and strategic sales leadership that strengthens sales process execution, accelerates sales team development, builds stronger sales teams, improves time management for sales, drives resilience and results, increases team results across the construction industry and wider industry sales sectors, and supports sustainable trading growth that continues to drive results through an effective management process in modern trade sales.
Can you help elderly people boost their media literacy in just 60 minutes? A new study by the University of Canberra says so. It also finds that when it comes to learning about media literacy, people with mulitcultrual backgrounds may gain more benefits. Saffron Howden is a journalist and researcher at the University of Canberra. Here's how she creates the 60-minute training that help older people identify misinformation
In this sermon based on Hebrews 10:19–25, the pastor invites listeners to step boldly through the open door Jesus has made into the very presence of God, explaining how Christ's sacrifice removed the veil and gives believers confident access. He urges believers to hold fast to hope without wavering, to encourage one another toward love and good deeds, and offers practical steps—daily Scripture reading, identifying areas of wavering, and intentionally encouraging others—to live this access out in community. The message closes with an invitation to practice drawing near this week, to partake of the Lord's Supper, and to remember the urgency of Christ's return. -- A Better Confidence Hebrews 10:19-25 Main Idea: Jesus opens the access door to God; let's step boldly through. Introduction Have you ever been somewhere you weren't sure you were allowed to go? What should our response be to the open door? “Therefore…” (vs. 19-21) We draw near to God with full assurance (v. 22) We hold fast to hope without wavering (v. 23) We encourage one another to love and faithfulness (v.24-25) Conclusion - Step Boldy Through the Door Every morning this week, read Hebrews 10:19-25 and write down one concrete action you can take that day to step boldly into God's presence. Stop standing far off. Practice drawing near. Identify where you waver. Ask & Act –“ Who can I encourage? How can I do it?” Jesus has swung the door wide open, so step through and discover the peace waiting for you in His presence. Find other Podcasts, Sermon Notes and the Bulletin here. https://www.mvcnaz.org/live Stay in touch with our Church Center App at https://www.mvcnaz.org/churchcenter Contact us through our CONNECT form at https://www.mvcnaz.org/connect With Pastor Mike Curry.
Book Alan's Business Breakthrough Session. Your first 30-minute coaching call is FREE. Learn how to prioritize success and let your quality of life become the byproduct. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionFitness is forever, it's a lifestyle. Join the Next Level Fitness Accountability Group. Reach out to Kevin or Alan on Instagram:Kevin: https://www.instagram.com/neverquitkid/Alan: https://www.instagram.com/alazaros88/_______________________What if your focus problem is not a discipline problem at all, but the result of living in a world designed to pull your attention in every direction? In today's episode, Kevin and Alan discuss why staying focused has become harder and why responsibility still matters. They examine the pull of social media, streaming, spending, food, and other easy distractions that can quietly cost you time, energy, self-respect, and momentum.Using lessons from their own lives and client work, they explore the value of a time audit, reducing triggers, and creating real accountability. This is an honest conversation about protecting your attention, strengthening your habits, and deciding what truly deserves your time.Digital Asset:The Top 10 Distractions Holding You Back - https://drive.google.com/file/d/1FDUSnbitxR4E2G4hlgkpm0T-BZxLVto6/view_______________________NLU is more than a podcast. From the Next Level Dreamliner to Group Coaching, we provide tools and communities to help you grow with more clarity, consistency, and accountability.Visit our website and socials through the links below.
Want to build a more profitable boutique fitness studio? Book a free strategy call with our team and let's map out your next steps → https://training.studiogrow.co/syspst... This special Best Of episode brings together our top advice on improving studio profitability—from fixing hidden profit leaks and increasing prices with confidence to optimizing your schedule and building stronger member retention systems. If you're ready to grow a healthier, more profitable studio, this is the perfect place to start. You'll learn how to: Identify and eliminate hidden profit leaks Raise your prices without losing members Build stronger retention systems that increase lifetime value Optimize your class schedule for higher profitability Test new classes and grow your studio strategically -------------------------------------------------------------------------------------------------------------- Hi... we're Studio Grow. We help boutique fitness studio owners grow their revenue, retain more members, and build businesses that actually scale. And if you're thinking about opening your first studio — we help you launch it profitably from day one. We've worked with thousands of studio owners across 40 countries. We know what works, what doesn't, and exactly what it takes to build a studio that lasts. Here's what we know for sure... the studios that win aren't always the biggest — they're the ones willing to move, adapt, and keep building when others hesitate.
A big chunk of the self-help and wellness industry runs on some core messages: you are not good enough and you need to be fixed, improved, and optimized. We disagree and hope this element of recreation (and re-creation) helps you brush off some of those false messages and return to what is already good and resilient in you. This is also one of the three months per year (April, August, and December), where we tap more into our rest and activity cycles by doing less and nourishing more. With that in mind, we'll play some encore episodes that will help you tap into play, rest, and nourish. We'll be back September 1 with new episodes! About: The Joy Lab Podcast is an Ambie-nominated podcast that blends science and soul to help you cope better with stress, anxiety, and depression. It's hosted by integrative psychiatrist Dr. Henry Emmons and holistic mental health researcher Dr. Aimee Prasek. The podcast is best paired with the Joy Lab Program (get your 7-day free trial!). Bonus: spread some joy and keep this podcast ad-free by donating (Joy Lab is powered by the nonprofit Pathways North and your donations are tax-deductible). Listen & follow the Joy Lab Podcast on your favorite listening app: Spotify | Apple | YouTube Full transcript here Sources and Notes for our Element of Confidence: Joy Lab Program: Take the next leap in your wellbeing journey with step-by-step practices to help you build and maintain the elements of joy in your life. Start your 7-day free trial now. Csikszentmihalyi, M. (1990). Flow: The psychology of optimal experience. Harper & Row. Eberle, S. (2014). The elements of play: Toward a philosophy and definition of play. Access here. Farley, A., Kennedy-Behr, A., & Brown, T. (2021). An investigation into the relationship between playfulness and well-being in Australian adults: An exploratory study. Access here. Halpin, M., et al. (2025). When Help Is Harm: Health, Lookism and Self-Improvement in the Manosphere. Access here. Lackey, N. Q., et al. (2021). Mental health benefits of nature-based recreation: a systematic review. Access here. Smith, B. S. (2001) The ambiguity of play. Harvard University Press. Authenticity series: Unmasking Your True Self: Exploring Authenticity and Awe [ep. 216] Embrace Your True Self: Accepted, Connected, & In The Game [ep. 217] The Road Most Travelled: Awakening Through Suffering [ep. 218] Follow Your Bliss: Awakening to Joy [ep. 219] The Still Small Voice: Awakening with Soulfulness [ep. 220] Align with Nature and Your & Your Rhythms (ultradian, circadian, & infradian) [ep. 139] More on inspiration and goal-setting: Inspiration: The Engine of Joy" ... gives some great basics for this element of inspiration) [ep. 10] Resolution #1: You Don't Need to Be Fixed [ep. 40] The Myths of Change [ep. 41] Five Principles for Inspired Change (or something that looks remarkably like it) [ep. 42] Harmonious vs. Obsessive Passions [ep. 43] About turning your passions into work: When Your Life Passions Become Obsessions [ep. 208] Common Questions: Q: Why does rest and play feel so hard to justify when there's always more to do? A: Because we've been sold the message that rest is laziness and optimization is a moral win. This episode names that cultural conditioning directly, explains the biological necessity of rest and activity cycles, and reframes play as a genuine act of wellness and even resistance. Q: What does play actually look like for adults and why does it matter for mental health? A: This episode introduces phantasmagoria, flow, and self-forgetfulness as frameworks for understanding why play is not optional. Play helps dissolves self-monitoring, reduces stress, builds resilience and empathy, and reconnects us to intrinsic motivation. One practical strategy is to play for just two minutes per day, no devices, doing something that was fun when you were a kid. Key moments: [00:00] Welcome to the Element of Recreation — and the shift to "re-creation," with the hyphen intentional [00:30] Joy Lab's ease-phase rhythm: August, December, April — doing less, nourishing more, honoring cycles of rest and activity [01:30] Henry: we treat bodies and minds like machines that should run at peak capacity all the time [02:00] Nature runs on rhythms — seasons, tides, circadian cycles, hormone cycles — and so do we [03:30] We were taught that resting is laziness, that not optimizing is wasting time — and it's exhausting and eventually counterproductive [04:00] When we honor natural rhythms and take real breaks, energy and creativity return [05:00] Re-creation as coming back to our foundation — no additional fixes needed; goodness is already here [05:30] The wellness industry's relentless optimization is built on a "tiny blueprint" — a marketable version of you designed to sell products. It only works if you believe you're a product, not a person [07:00] Henry: the trillion-dollar self-help industry thrives on one message — you are not good enough [07:30] The impossible standard: lose weight but have you optimized your BMI? Improve habits but have you perfected your sleep routine? [08:00] Rooted in shame and self-rejection — the core message being "you're not okay as you are" [09:30] Roger Abrahams: we've turned building a self into a kind of religion — self-possession, self-fashioning, self-expression as sacred moral acts [11:00] Henry: authentic self-creation vs. creating a self for external approval — the difference that matters [12:00] For marginalized communities, the pull to conform is especially strong — stepping back from optimization as an act of resistance [13:30] Aimee introduces phantasmagoria — a concept from play researcher Dr. Brian Sutton-Smith [14:00] How kids play in wild, imaginative, sometimes dark ways — and why it's usually normal, not a red flag [17:30] Why kids do this: to deconstruct reality, work through feelings, explore what's unfair or scary in a complex world [18:00] Sutton-Smith and Derrida: if the world is a text, play is our response — we are both audience and co-author [18:30] Phantasmagoria as processing strategy: supports psychological resilience, empathy, curiosity, critical thinking [19:30] Dr. Fred Donaldson: "Children learn as they play. Most importantly, in play, children learn how to learn." [20:00] Adults do the same — we've licensed phantasmagoria into tiny socially acceptable pockets: Halloween, Burning Man, horror movies, fandom [20:30] When play is so rare, those pockets can get extreme — we need to bring play back into daily life in healthy amounts [21:00] Carl Jung: "The small child is still around and possesses a creative life which I lack, but how can I make my way to it?" [22:00] Play ideas: gardening, LARPing, woodworking, art, acting, board games, writing, cooking, music, sports with less attachment to winning [22:30] Starting question: what's one way of playing from your childhood that if you tried for two minutes today would offer some recreation? [23:30] Henry on what happens when we become adults: we lose permission to play without purpose or imagine without constraints [24:00] The playful mind is resourceful — in play, we access parts of the brain that don't activate during striving or self-judgment — not a waste of time; accessing our deepest capacities [26:00] Re-creation is mostly social — not solitary self-optimization but self-forgetfulness and connecting [26:30] Self-forgetfulness (Ep. 270): looking up from negative preoccupation with self, going beyond ourselves [ADD LINK] [27:00] Dr. Mihaly Csikszentmihalyi's flow: loss of self-consciousness, forgetfulness of other realities — the adult version of play [27:30] Playfulness research on adults: higher purpose in life, positive relations, resilience, more positive emotions — even when adults are forced to play [28:30] The practice: two minutes per day, no devices, authoring your own experience [29:00] Then make it a little more social: invite a friend, shoot baskets in a public park, join a club [31:30] Henry: what happens when you're truly at play — you stop thinking about yourself; the inner critic quiets, anxiety settles, you're just present [35:00] Check in after playing: how do you feel emotionally, cognitively, physically? Identify what nourishes you [35:30] This month: replay of key past episodes; Joy Lab Program members get weekly short visualization and meditation experiments [36:00] Closing wisdom from Carl Jung: "The creation of something new is not accomplished by the intellect, but by the play instinct..." Like and follow Joy Lab on Socials: Instagram Linkedin Facebook YouTube Please remember that this content is for informational and educational purposes only. It is not intended to provide medical advice and is not a replacement for advice and treatment from a medical professional. Please consult your doctor or other qualified health professional before beginning any diet change, supplement, or lifestyle program. Please see our terms for more information. If you or someone you know is struggling or in crisis, help is available. Call the NAMI HelpLine: 1-800-950-6264 available Monday through Friday, 10 a.m. – 10 p.m., ET. OR text "HelpLine" to 62640 or email NAMI at helpline@nami.org. Visit NAMI for more. You can also call or text SAMHSA at 988 or chat 988lifeline.org.
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I was thinking about Crumbl Cookies this week and realized they are the perfect metaphor for how a lot of people operate. All the presentation in the world means nothing if there is no real value underneath it. In this episode, I break down what it means to be fact instead of fluff, and why your actions will always outlast your words. The real challenge I want you to sit with this weekend is this: are you the main course in people's lives, or are you still hoping someone saves room for you? Key Takeaways Looking the part without delivering real value will eventually cause people to tune you out completely. You live an autobiographical life through your actions, not your intentions or your words. People who are all fluff specialize in pointing out problems but never do the work themselves. When your word means something, you need fewer words. Quality of follow-through replaces quantity of promises. A dessert mentality means waiting to be included. A main course mentality means becoming the reason people show up. Action Steps Audit one commitment you made this week and either complete it or have an honest conversation about it before the weekend ends. Identify one area where you have been offering opinions or criticism without doing the actual work, and redirect that energy into action. Ask yourself honestly whether the people in your life see you as essential or optional, then choose one behavior to change based on your answer. Notable Quote Your actions precede you, those actions become patterns, those patterns become your personality, and that is just how people remember you.
Lachi is a distinguished figure in the music and media industries, known for her work as an award-winning recording artist, producer, and advocate. She has a dynamic career that includes a Grammy-nominated album, hosting the PBS series Renegades, and founding the organization RAMPD (Recording Artists and Music Professionals with Disabilities). Lachi is also a national trustee of the Recording Academy and she identifies as blind and neurodivergent.In this riveting episode of Think Inclusive, host Tim Villegas engages in a profound conversation with the multitalented Lachi, who uses her platform to advocate for disability pride and accessibility in the music industry. The episode dives deep into how language shapes our understanding of disability, and why Lachi chooses to “identify as blind,” a declaration that challenges societal norms and sparks dialogue about the disabled community versus the disabled population.Joining this dialogue, Lachi shares her experiences growing up with blindness and neurodivergence, highlighting how these challenges shaped her career as a musician and advocate. This episode is rich with insight into Lachi's philosophy on inclusion and her journey to remove stigmas attached to disabilities. Her reflections on navigating the industry, establishing RAMPD to support disabled music professionals, and the importance of speaking to individuals with dignity and respect offer a thoughtful critique on how society views and engages with disability.Complete show notes and transcript: https://mcie.org/think-inclusive/i-identify-as-blind-lachi-on-disability-language-identity-and-why-words-matter-in-schools-1340/
In this episode of The Pharmacist's Voice Podcast, I talk with Ohio pharmacist Dan Krinsky about writing, co-authoring, and editing. This is Episode 22 in the Pharmacist Authors Series. Unlike most episodes in the series, our conversation does not focus on one specific book. Dan has written and edited many types of professional content, including continuing education and journal articles, newsletters, patient education materials, business proposals, and pharmacy reference resources. Dan first appeared on the podcast in Episode 133, when we discussed his pharmacy career and pharmacogenomics. This time, writing gets the spotlight. Dan shares practical advice for pharmacists, pharmacy students, pharmacy technicians, and pharmacy professors who want to begin writing or expand their writing experience. Dan's contact information, website, and social media links Dan Krinsky BS, MS, RPh, FAPhA on LinkedIn https://www.linkedin.com/in/dan-krinsky-bs-ms-rph-fapha-a8537a/ Dan's email dkrinsky@educare-4u.com EduCare4U, LLC website https://www.educare-4u.com PGx101, LLC on LinkedIn https://www.linkedin.com/company/pgx101 The Pharmacist's Voice Podcast Episode 133 featuring Dan Krinsky About Dan Krinsky B.S., M.S., R.Ph., FAPhA (July 2026) Dan is business owner, educator, entrepreneur and pharmacist who is passionate about advancing patient care and the pharmacy profession. He owns 2 businesses: EduCare4U, LLC, (focused on education and patient care) and PGx101, LLC (focused on pharmacogenomics education and practice implementation). Mr. Krinsky is currently a Professor at the LECOM School of Pharmacy, serving as a lecturer, committee member, and student advisor. He is a Fellow of the American Pharmacists Association and an active member of the Medication Management Special Interest Group. Other ventures include working with providers to optimize patients' drug therapy; professional writing; creation of certificate training programs, and new business development. Mr. Krinsky is Editor-in-Chief and Section Editor for the American Pharmacists Association publication 'Handbook of Nonprescription Drugs: An Interactive Approach to Self-Care.' Mr. Krinsky's areas of expertise include community pharmacy practice, drug information, patient counseling and education, OTCs, natural products, pharmacogenomics, and developing and implementing medication therapy and disease state management programs. His primary professional goal is to 'pay it forward', finding ways to make the profession better for the next generation of pharmacists. Questions and abbreviated answers from our conversation How did writing become part of your professional life? Dan's first major writing project was his master's thesis in pharmacokinetics. Writing did not come naturally at first, but he discovered that he enjoyed gathering information and turning it into something useful for an audience. How can someone decide whether writing is right for them? Start with a topic you care about. Identify the audience, look for gaps in available information, and find a mentor or support network. You do not need to work alone. Should new writers start small or go directly to writing a book? Dan recommends beginning with an article, newsletter, or another smaller project when possible. Smaller projects provide quicker feedback and help writers build skills and confidence. Someone who wants to start with a book should narrow the topic, identify the audience, create an outline, set deadlines, and seek feedback early. What has Dan written? His work includes newsletters, business proposals, patient advisory leaflets, consumer health information, journal and continuing education articles, and two co-authored point-of-care resources: the Natural Therapeutics Pocket Guide and the Drug-Induced Nutrient Depletion Handbook. He has also contributed to multiple editions of APhA's Handbook of Nonprescription Drugs as an author and editor. How are writing, co-authoring, and editing different? An author creates the content. Co-authors share responsibility and need clear roles, flexibility, and communication. An editor improves accuracy, organization, clarity, and usefulness while protecting the author's voice. When should an author involve an editor? As early as possible. An editor can help shape the audience, scope, outline, organization, and flow before the author invests months in the wrong direction. Early feedback is usually easier to handle than dozens of changes at the end. How can someone find a useful topic? Pay attention to recurring patient questions, conversations, media claims, and gaps in health information. The final product does not need to be a book. It could be an article, handout, script, social media post, or educational program. What keeps people from starting? Dan identifies three common barriers: waiting to become "the expert," fear of criticism, and lack of structure. Know what you know, recognize what you do not know, and build a network that can help fill the gaps. How can pharmacists develop a writing habit? Schedule writing time, set specific goals, work backward from deadlines, and use an accountability partner. A detailed outline makes a large project feel more manageable. Where can beginners find legitimate writing opportunities? Consider professional associations, colleges of pharmacy, health systems, community pharmacies, continuing education companies, consumer health websites, and digital health companies. Build a portfolio with writing samples, areas of expertise, testimonials, and other communication experience. How long should someone give writing before deciding it is not for them? There is no single timeline. A newsletter article may take a month; a book may take 12 to 18 months. Set realistic deadlines for each project, start small, and give yourself time to learn. What is Dan's final advice for aspiring authors? Find a mentor, be patient, expect revisions, learn from feedback, and enjoy the process. Writing may not be the right path for everyone, but it can be a meaningful way to educate patients, serve the profession, and create new opportunities. Pharmacist Authors Series Episode List 2025 Pharmacist Authors Series Part 1 of 3 (June) Episode 336 with Jerry Levin, PhD, LMT - Affirm Yourself: 15 Principles to Retrain the Voice in Your Head. Part 2 of 3 (July) Episode 340 with Ashley Walker, PharmD - Expanding Your Brilliance: Creating Effortless Abundance while Navigating Business and Motherhood https://amzn.to/418hdwx Part 3 of 3 (October) Episode 353 with Sandra O. Onye, PharmD - Winning Is in My DNA: 15 Minutes of Self-Reflection https://amzn.to/48KTtn3 2024 Pharmacist Authors Series Part 1 of 3 (June) Episode 282 with Steve Leuck, PharmD - A Pharmacist's Story An Authentic Tale of True Love, Family, Addiction, and the Practice of Pharmacy Part 2 of 3 (July) Episode 288 Helen Sairany, PharmD - The We You Don't See: Understanding the Long Shadows of Trauma Part 3 of 3 (August) Episode 293 Kim Newlove with Publishing in Doses Co-Founders Janan Sarwar, PharmD and Theary Chhim, PharmD plus audio engineer, Julie Walthers. = 2023 Pharmacist Authors Series (Part 1 of 15) June 5, Introduction to the Pharmacist Authors Series (Episode 220) (Part 2 of 15) June 9, The Pharmacist's Voice ® Podcast Episode 221: Interview with Salam Kabbani, PharmD about her book: COVID Long-Hauler: My Life Since COVID (Part 3 of 15) June 12, The Pharmacist's Voice ® Podcast Episode 222: Interview with audio engineer Julie Walthers from Whole Story Studio: https://www.wholestorystudio.com/ (Part 4 of 15) June 16, The Pharmacist's Voice ® Podcast Episode 223 Interview with Erin L. Albert, PharmD on her book The Life Science Lawyer Part 5 of 15) June 19, The Pharmacist's Voice ® Podcast Episode 224 Interview with Sue Ojageer, PharmD on her children's book The Pharma Heroes: The Power of Precision Medicine (Part 6 of 15) June 23, The Pharmacist's Voice ® Podcast Episode 225: Interview with Tony Guerra, PharmD about his Pharmacist Residency and Career Series (8 books) (Part 7 of 15) June 26, The Pharmacist's Voice ® Podcast Episode 226: Interview with Christina Fontana, PharmD about her book Moving Beyond the Counter: Elevating into Heart-Centered Health Care through Entrepreneurship (Part 8 of 15) June 30, The Pharmacist's Voice ® Podcast Episode 227: Interview with Jade L. Ranger, PharmD, about her book Mustard Seed Mentality: Unscripted Pearls of Wisdom from a Wife, Mother, and Entrepreneur (Part 9 of 15) July 7, The Pharmacist's Voice ® Podcast Episode 229: Interview with RDML Pam Schweitzer, PharmD and her daughter Amy Graves about their children's book Alice and Jack Hike the Grand Canyon (Part 10 of 15) July 10, The Pharmacist's Voice ® Podcast Episode 230: Interview with Cory Jenks, PharmD about his book Permission to Care: Building a Healthcare Culture That Thrives in Chaos (Part 11 of 15) July 14, The Pharmacist's Voice ® Podcast Episode 231: Interview with Donna Bartlett, PharmD about her book MedStrong: Shed Your Meds for a Better, Healthier You - Aging Well Through Deprescribing (Part 12 of 15) July 17, The Pharmacist's Voice ® Podcast Episode 232: Interview with Frieda Wiley, PharmD about her book Telecommuting Psychosis: From Surviving to Thriving While Working in Your Pajama Pants. Plus, we touch on her 3 children's books in development. (Part 13 of 15) July 21, The Pharmacist's Voice ® Podcast Episode 233: Interview with Tim Ulbrich, PharmD about his book Seven Figure Pharmacist: How to Maximize Your Income, Eliminate Debt, and Create Wealth (Part 14 of 15) July 24, The Pharmacist's Voice ® Podcast Episode 234: Interview with LaQuoia Johnson, PharmD about her book How Rxacism Manifests Inside the Small World of Pharmacy (Part 15 of 15) July 28, The Pharmacist's Voice ® Podcast Episode 235: Pharmacist Authors Series wrap-up (solo show) Kim's websites and social media links ✅ Monthly email newsletter sign-up link https://bit.ly/3AHJIaF ✅ LinkedIn Newsletter link https://bit.ly/40VmV5B ✅ Business website https://www.thepharmacistsvoice.com ✅ Buy my book on amazon.com https://amzn.to/4iAKNBs ✅ The Pharmacist's Voice ® Podcast https://www.thepharmacistsvoice.com/podcast ✅ Drug pronunciation course https://www.kimnewlove.com ✅ A Behind-the-scenes look at The Pharmacist's Voice ® Podcast © Online Course https://www.kimnewlove.com ✅ LinkedIn https://www.linkedin.com/in/kimnewlove ✅ Facebook https://www.facebook.com/kim.newlove.96 ✅ Twitter https://twitter.com/KimNewloveVO ✅ Instagram https://www.instagram.com/kimnewlovevo/ ✅ YouTube https://www.youtube.com/channel/UCA3UyhNBi9CCqIMP8t1wRZQ ✅ ACX (Audiobook Narrator Profile) https://www.acx.com/narrator?p=A10FSORRTANJ4Z ✅ Start a podcast with my coach, Dave Jackson from The School of Podcasting! Click my affiliate link: https://community.schoolofpodcasting.com/invitation?code=G43D3G *New 12-4-25* Thank you for listening to episode 372 of The Pharmacist's Voice ® Podcast. If you know someone who would like this episode, please share it with them!
The Center for Medical Simulation Presents: DJ Simulationistas... 'Sup?
How do we help our colleagues push through initial effort to focus into a realm where they feel like they have achieved flow and are doing their best work? : https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822 A clear why, and a sense of working on problems that engage us, that matter to us, and that light us up, is the fuel or the wellspring of feeling like our jobs matter and that we matter in our jobs, and achieving those feelings of flow that make work tolerable or even satisfying. Workout of the week: Identify one thing that draws you in so completely that time passes almost unnoticed, and ask yourself what about it are you actually enjoying? Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/ #healthcaresimulation #nursing #medicine #debriefing #psychsafety
In this episode of the Behind the Knife Global Surgery Series, we take a closer look at the real-world complexity of global surgery partnerships between high-income institutions and partners in the Global South. Words like equity, bidirectionality, partnership, and decolonization are used often in global surgery—but what do they actually mean when funding, mobility, research access, publication opportunities, and institutional power are unequally distributed?Host Mike Mallah is joined by Dr. Hugo Stark from George Hospital in South Africa and Dr. Sydney Bertram from Emory for a candid discussion about the benefits and tensions of collaborations in an unequal world. Together, they explore how global surgery partnerships can create meaningful educational and clinical value, how good intentions can still reproduce unequal systems, and how surgeons can build partnerships that are locally useful, honest about power, and ultimately centered on better surgical care for patients.Hosts/Guests:- Mike M. Mallah, MD, FACS, FICSDirector of Global Surgery at Medical University of South Carolina@MikeMMallahMD@MUSCGlobalSurgmallahm@musc.edu- Hugo Stark, MDHead of Department - Surgery, George Hospital, Western Cape, South AfricaHead of Surgical Services, Central Karoo RegionSydney Bertram, MDGeneral Surgery Resident, Emory UniversityTrainee Advisory Council, Consortium of Universities for Global Health@Sydney_Bertram Learning objectives:• Describe how global surgery partnerships can provide educational, clinical, professional, and research value for both high-income and Global South partners.• Identify how asymmetries in funding, mobility, publication access, and institutional agenda-setting can create inequity within otherwise well-intentioned global surgery partnerships.• Discuss practical principles for ethical global surgery engagement, including centering local needs, avoiding extraction, building durable partnerships, and focusing on patient access to surgical decision-making.Please visit https://behindtheknife.org to access other high-yield surgical education podcasts, videos and more. If you liked this episode, check out our recent episodes here: https://behindtheknife.org/listenBehind the Knife Premium: https://behindtheknife.org/premiumOral Board Review: https://behindtheknife.org/oral-boardOral Board Simulator: https://behindtheknife.org/oral-board/simulatorGeneral Surgery Oral Board Review Course: https://behindtheknife.org/premium/general-surgery-oral-board-reviewTrauma Surgery Video Atlas: https://behindtheknife.org/premium/trauma-surgery-video-atlasDominate Surgery: A High-Yield Guide to Your Surgery Clerkship: https://behindtheknife.org/premium/dominate-surgery-a-high-yield-guide-to-your-surgery-clerkshipDominate Surgery for APPs: A High-Yield Guide to Your Surgery Rotation: https://behindtheknife.org/premium/dominate-surgery-for-apps-a-high-yield-guide-to-your-surgery-rotationVascular Surgery Oral Board Review Course: https://behindtheknife.org/premium/vascular-surgery-oral-board-reviewColorectal Surgery Oral Board Review Course: https://behindtheknife.org/premium/colorectal-surgery-oral-board-reviewSurgical Oncology Oral Board Review Course: https://behindtheknife.org/premium/surgical-oncology-oral-board-reviewCardiothoracic Oral Board Review Course: https://behindtheknife.org/premium/cardiothoracic-surgery-oral-board-reviewOBGYN Oral Board Review Coures: https://behindtheknife.org/course/obgyn-oral-board-reviewEPA Playbook: https://behindtheknife.org/course/epa-playbookSurgical Instrument Flashcards: https://behindtheknife.org/course/surgical-instrument-flashcardsABSITE Review: https://behindtheknife.org/course/absite-2026-exam-reviewDownload our App:Apple App Store: https://apps.apple.com/us/app/behind-the-knife/id1672420049Android/Google Play: https://play.google.com/store/apps/details?id=com.btk.app&hl=en_US
Can anyone truly succeed alone? We explore how role models, mentors, and strong social support make upward mobility far more possible than grit alone.Summary: What role do the people around us play in shaping our success? Brothers Danny and Gilbert Murillo share how education, mentorship, and their evolving relationship helped them overcome incarceration and systemic barriers to build lives of purpose. Then, Social Mobility Lab founder Bob McKinnon explains why success is never a solo journey and how recognizing our own "dream team" can expand what's possible for ourselves and others.How To Do This Practice: Reflect on your journey: Think about where you are today and the moments that shaped your path. Consider both the opportunities you had and the challenges you overcame. Identify your dream team: Write down the people who have encouraged, protected, guided, or inspired you throughout your life. They might be family members, teachers, friends, mentors, coaches, or colleagues. Recognize their impact: For each person, note one way they helped you grow or see new possibilities. Notice how your achievements are connected not only to your own efforts, but also to the support you received. Look ahead with intention: Ask yourself what kind of support you need right now. Is there someone you could learn from, ask for advice, or build a stronger relationship with as you work toward your next goal? Move forward with self-compassion: As you pursue your goals, remember that success and setbacks are never yours alone. Focus on what you can control, ask for help when you need it, and offer yourself the same grace you'd extend to someone you care about. Scroll down for a transcription of this episode.DANNY MURILLO is the co-founder of Underground Scholars, a program that creates pathways to higher education for incarcerated, formerly incarcerated, and system-impacted people. Learn more about Danny here: https://undergroundscholars.berkeley.edu/membersGILBERT MURILLO is a policy advocate and researcher who draws on his own experience with incarceration to reform California's criminal justice system.Learn more about Gilbert here: https://capolicylab.org/staff/gilbert-murillo/BOB MCKINNON is an author, teacher, and Director of the Social Mobility Lab at the Colin Powell School for Civic and Global Leadership at The City College of New YorkLearn more about Bob here: https://greatergood.berkeley.edu/profile/bob_mckinnonRelated Science of Happiness episodes:Why Compassion Requires Vulnerability: https://tinyurl.com/mrxsad33Related Happiness Break episodes:A Science-Backed Path to Self-Forgiveness: https://tinyurl.com/2js59anmMessage us or leave a comment on Instagram @scienceofhappinesspod. E-mail us at happinesspod@berkeley.edu or use the hashtag #happinesspod.Help us share The Science of Happiness! Leave us a 5-star review on Apple Podcasts or share this link with someone who might like the show: https://tinyurl.com/2p9h5aapTranscription: https://tinyurl.com/3j352txy
Cultivating H.E.R. Space: Uplifting Conversations for the Black Woman
Homegirl at the office stays winning. Your bestie in another city is getting closer to someone else. Which one is envy? Which one is jealousy? What other feelings come up? Often times they are used interchangeably and incorrect. Terri and Dom help us clarify what each term means. Then they walk us through multiple real-life examples to help us parse out what each word looks like when played out. What are the questions we need to ask to navigate each situation? Scroll down for some helpful tips. By the way, shout out to Meg Thee Stallion for those bomb-ass knees :) Quote of the Day: “True confidence has no room for jealousy or envy; when you know you are great there is no reason to hate.” -unknown Takeaways: Acknowledge the feelings Evaluate the situation with an open mind Identify the roadblocks (internal and/or external) What can you control? Remember to practice self-compassion Kill it with kindness Get support from community and/or therapy Resources: Melanin and Mental Health Therapy for Black Girls Psychology Today Therapy for QPOC Where to find us: Twitter: @HERspacepodcast Instagram: @herspacepodcast Facebook: @herspacepodcast Website: herspacepodcast.com Email: herspacepodcast@gmail.com H.E.R Space Sanctuary: https://www.facebook.com/groups/herspacesanctuary/See omnystudio.com/listener for privacy information.
Picking your starters for a football team is generally pretty easy. Whether you're a best-11 guy, have specialized positions for certain players, or fully two-platooned… those guys stand out and make decisions easily. However, once one guy goes down, the carousel begins. In this episode, Joe and Daniel go through talent evaluation, how to pick the best (and next best) player for each position, and how you can convince players to play a position that's new to them. 9:26 Using ASCA to evaluate positional talent 10:59 Identifying what skills a position really needs 14:49 Building a position rating rubric with five traits 17:20 Ranking players and filling the depth chart like a draft 29:51 Finding the best player for each position based on scheme 34:53 Managing two way players and fatigue on the depth chart 37:30 How depth chart substitutions actually work 57:47 Cross training positions for depth and flexibility 1:02:51 Convincing players to switch to a new position 1:05:37 How to sit a player down and explain a position change Build a Depth Chart That Actually Works on Game Day Step 1: Start With Your Best 11 Build your depth chart around getting your best football players on the field, then determine where each player can contribute most within your system. Do not get locked into traditional position labels or ideal body types. READ: 4-2-5 Defense Positions: Fitting Your Personnel to Your Step 2: Define What Each Position Actually Requires Identify the three to five traits that matter most at each position based on the Alignment, Stance, Key Read and Assignment required in your system. Evaluate players based on their ability to execute those jobs instead of simply using size, speed or their previous position. LISTEN: From Confusion to Confidence: Getting Linebackers to Play Fast Step 3: Fit the System to the Players You Have Keep the foundation of your system intact while adjusting how individual players are used. Simplify assignments, change alignments and use personnel strategically rather than changing schemes because your roster does not match the ideal. LISTEN: Keep the Playbook, Fit the Defense to Your Players Step 4: Build the Real Game Day Depth Chart Your depth chart should reflect what will actually happen when a starter leaves the field. Identify universal backups, cross train players at related positions and know which players will move before simply inserting the listed second string player. LISTEN: We're Not Getting the Most Out of Our Talent Step 5: Give Players Transferable Responsibilities Teach principles that players can carry from one position to another. On defense, concepts such as spill, force, alley and stay in coverage give players a common framework that makes cross training and emergency substitutions easier. READ: Coach the Umbrella Principle to Get Perfect Run Fits for Your Defense Step 6: Build a System That Survives Personnel Changes Organize your defense around consistent principles, terminology and responsibilities so injuries, substitutions and changing personnel do not force you to rebuild what you do. DOWNLOAD: What You Need to Know to Build the Ultimate Defensive Football Coaching System Step 7: Get Players to Buy Into Their Best Role Explain how the new position gives the player an opportunity to contribute and why his abilities fit what the team needs. Players are more likely to accept a position change when they understand the job, see a path to playing time and know how their role contributes to the team. LISTEN: We Aren't Tough Enough to Win
There is a pattern that shows up again and again in low self worth — the pattern of over explaining, over justifying, and working overtime to convince people to treat you with basic decency. In today's episode, Celeste names it directly. Worthy people don't beg for respect. They don't audition for it. They don't negotiate for it. They simply expect it — and move accordingly when it isn't there. If you've been working too hard to earn treatment you should have been receiving freely, this one is going to land hard. Today's shift: Identify one place in your life where you've been negotiating for basic respect — and decide today that it's no longer up for negotiation. Classes Store Follow Celeste podcast page on tick tock , facebook and instagram Follow STWYT Wellness center on tick tock , facebook and instagram
The Elective Rotation: A Critical Care Hospital Pharmacy Podcast
Show notes at pharmacyjoe.com/episode1152 In this episode, I'll discuss the optimal urine output cutoff point to identify acute kidney injury in critically Ill patients.
Many financial advisors build successful practices that generate strong income but far fewer build businesses that could operate without them or eventually be sold. In this episode, we explore the fundamentals of business valuation and what makes an advisory practice attractive to a potential buyer. You will learn why revenue alone does not determine what your business is worth, how operational dependence on the owner can reduce value, and what advisors should begin doing now to prepare for a future sale. Whether you plan to sell your practice in the next few years or continue operating it for decades, building a more valuable business can create greater income, flexibility, and financial security today. In This Episode, You'll Learn The difference between owning a job and owning a valuable business asset The key factors buyers evaluate when valuing a financial advisory practice Why recurring and predictable revenue can increase business value How documented processes and systems reduce owner dependence The importance of client retention, team development, and clean financial records Common issues that can lower the value of an advisory business Why succession and exit planning should begin long before you are ready to sell Practical steps advisors can take now to make their businesses more transferable The Main Takeaway Do not wait until you are ready to retire to start preparing your business for sale. A valuable practice must be intentionally built. The earlier you improve your systems, financial reporting, client relationships, team structure, and recurring revenue, the more options you will have when it is time to transition. Your business should not only produce income for you today. It should become an asset that can create wealth for you and your family in the future. Who Should Listen This episode is for financial advisors, insurance professionals, agency owners, and financial-services entrepreneurs who want to: Increase the long-term value of their businesses Reduce the business's dependence on them Prepare for succession, retirement, or a future sale Build an operation that is more predictable and transferable Turn years of hard work into a valuable business asset Questions to Consider Could your business continue operating successfully without you? Is your revenue predictable and recurring? Are your processes documented? Are your client relationships connected to the business or only to you? Would a potential buyer clearly understand your financial performance? What would need to change for your practice to become easier to sell? Next Step Begin evaluating your business through the eyes of a potential buyer. Identify the risks, gaps, and opportunities that may be affecting its current value. To learn more or schedule a business-value and succession-planning conversation, visit https://www.practicalwealth.net/. Connect With Curtis May Curtis May is the creator of the Money for LIFE Operating System™ and the founder of Practical Wealth Solutions. He helps business owners and professionals improve cash flow, build capital, protect their families, and create financial strategies designed to produce lasting wealth. Website: https://www.practicalwealth.net/ Podcast: The Practical Wealth Show
Yesterday I walked into Target looking for a journal and walked out with a lesson I had to bring to you. I overheard a mom tell her daughter they couldn't get the supplies she wanted, and something clicked. I bought that little girl everything she needed, then kept going from store to store looking for more people to help. This episode is not about what I did. It is about the 'once I, then I' trap that keeps you from making a difference right now, and why the impact you think is small to you could be massive for someone else. Key Takeaways The bar for doing good is far lower than most people believe. You do not need a certain status or income level to create real impact today. The 'once I, then I' mentality is a trap. Waiting until you have more before you give keeps you from using what you already have. When you commit to making a difference, your mind starts finding opportunities everywhere. The decision comes before the opportunity, not after. What feels small to you can be enormous to someone else. A twelve dollar backpack made a kid feel like Spider-Man. Helping others is reciprocal. Watching your hard work pay off for someone else fuels you to work harder and give more. Action Steps Make a decision this morning that you will make a difference in one person's life today, then watch how many chances appear in front of you. Find a school supply section at a Target, Walmart, or similar store this week and look for a family that needs a hand. Buy something. Do not announce your name. Audit your current resources: time, money, skills, or connections. Identify one specific way you can offer that resource to someone in your circle or community before the week ends. Notable Quote What's small to you might be huge to somebody, and that should excite you.
The Friction Tax: Are You Trapping Customers? Signing up takes less than a minute. Canceling takes 45. The cancellation button is buried. Customer support is difficult to reach. Returning a product requires multiple steps. A "retention specialist" keeps a customer on the phone until surrender feels easier than leaving. That is more than poor customer service. It is the customer friction tax: the extra time, effort, confusion, and frustration customers must absorb because a company benefits from making it difficult to cancel, return, receive help, or leave. In this episode of the Customer Service Revolution Podcast, Denise Thompson and John DiJulius examine when ordinary operational friction becomes deliberate customer exploitation—and what that friction reveals about an organization's priorities. When Customer Friction Becomes Part of the Business Model New York City recently adopted a click-to-cancel rule for automatically renewing and continuous-service subscriptions. Beginning October 1, 2026, covered businesses must clearly disclose subscription terms and provide consumers with a straightforward way to cancel. The fact that cancellation procedures need government regulation raises a larger customer experience question: Can an organization call itself customer-centric when it intentionally makes leaving difficult? John explains that ease of doing business should apply throughout the entire relationship—not just when the customer is ready to buy. That includes reaching support, resolving a problem, returning a purchase, changing an agreement, and canceling a service. Bad Profits Create Long-Term Damage Some companies generate revenue through what John calls "bad profits": hidden charges, excessive fees, restrictive policies, complicated contracts, or deliberately difficult cancellation processes. These practices may protect short-term revenue, but they can also: Destroy customer trust Generate complaints and negative word of mouth Increase service and staffing costs Create opportunities for competitors Force employees to defend policies they believe are unfair Increase frontline frustration and turnover Produce retention numbers that disguise customer dissatisfaction Blockbuster once generated approximately 16% of its revenue from late fees. That revenue made abandoning late fees appear financially dangerous—but it also prevented the company from adapting to a subscription model that customers increasingly preferred. Retention Is Not the Same as Loyalty A customer who remains because canceling is difficult has not been retained through loyalty. That customer has been trapped through friction. Healthy customer relationships produce repeat business, referrals, trust, and advocacy. Customer captivity may temporarily improve retention metrics, but it does not create customers who create more customers. Leaders must look beyond cancellation rates and ask why customers stay. Are they staying because they value the relationship—or because switching, canceling, or finding an alternative feels like too much work? Customer Friction Also Damages the Employee Experience Frontline employees frequently bear the consequences of unreasonable policies they did not create and cannot change. When employees repeatedly have to say, "I don't make the rules," it signals a larger system problem. Employees become the messengers for decisions designed to protect revenue, absorbing customers' anger while lacking the authority to make things right. Removing unnecessary customer friction is therefore both a customer experience and employee experience strategy. How Leaders Can Find Their Biggest Friction Points John recommends that leaders experience their organization as customers do. Purchase something. Attempt to return it. Try to cancel. Contact support. Track how many screens, calls, transfers, explanations, and approvals the process requires. Do not merely ask whether the process works. Ask how hard the customer must work to make it work. Leaders should also: Listen to customer calls and analyze customer sentiment Identify recurring complaints and escalations Examine policies that produce fees or prevent cancellations Compare earned sales from repeat customers and referrals with sales purchased through advertising Track retention after contractual obligations end Give employees appropriate authority to resolve problems Remove incentives that reward short-term revenue at the customer's expense Making it easier for unhappy customers to leave may feel risky. But making every customer feel trapped is far more dangerous. Trust is more valuable than captivity. Key Takeaways Ease of doing business must apply to the entire customer relationship, including cancellation, returns, support, and service recovery. Retention does not prove loyalty when customers face barriers to leaving. "Bad profits" may increase short-term revenue while damaging trust, referrals, employee morale, and long-term growth. Frontline employees suffer when they must defend policies they know are frustrating or unfair. Customer complaints and service-recovery situations are opportunities to demonstrate empathy and rebuild loyalty. Leaders should personally test their organization's customer journey. Repeat business and referrals are stronger indicators of loyalty than cancellation rates alone. The critical question is not whether a process works, but how hard customers must work to make it work. Memorable Quotes "Not all profit is good profit." "A customer hasn't been retained through loyalty. They've been trapped through friction." "Every company's job is to create customers who create customers." "You wouldn't have to chase new customers if you were keeping the existing ones." "Leaders need to spend time on the front line so they can feel the pain." "Don't ask whether the process works. Ask how hard the customer must work to make it work." "Trust is far more valuable than captivity." Episode Chapters 00:46 — The hidden friction tax customers are paying 02:12 — What ease of doing business really means 04:15 — Poor experience or calculated business decision? 06:29 — How leaders can recognize deliberate friction 08:58 — Can a high-friction company be customer-centric? 10:52 — Service recovery and rebuilding customer trust 14:55 — When retention dashboards hide dissatisfaction 18:32 — How bad policies affect frontline employees 20:28 — Charles Schwab's campaign against bad profits 23:48 — The difference between loyalty and captivity 25:47 — Why retention and referrals matter 28:45 — How to uncover your biggest friction points 30:16 — The customer journey every leader should test ROX Dashboard: https://thedijuliusgroup.com/rox-dashboard/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Company Service Aptitude Test: https://thedijuliusgroup.com/c-sat-forms/individual-c-sat/ Schedule a Complimentary Call with one of our advisors: tdg.click/claudia Ask John! Submit your questions for John, to be aired on future episode: tdg.click/ask Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Experience Revolution Membership: https://thedijuliusgroup.com/membership/ Books: https://thedijuliusgroup.com/shop/ Contacts: Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com If you want to learn how world-class organizations build cultures customers cannot live without, explore The Experience Revolution Membership. Inside the membership you'll gain access to livestream workshops, practical frameworks, and proven strategies used by organizations around the world. Learn more at https://thedijuliusgroup.com/membership/
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Luke is here with all the latest Liverpool news. According to reports, the Reds are looking at potential Bradley Barcola alternatives incase they cannot get a deal done for the PSG winger, with the two clubs far apart on the France international's valuation. Hosted on Acast. See acast.com/privacy for more information.
We reflect on 1 Peter 4:8, which reminds us that “love covers over a multitude of sins.” While discernment is important, a critical spirit can quietly keep us guarded, distant, and unable to love others the way Christ has called us to. Past hurts and disappointments can cause us to constantly evaluate, judge, and protect ourselves from being hurt again. But God does not call us to carry the burden of figuring everyone out. He calls us to love. Through prayer, humility, and trust in God’s protection, we can move from criticism toward compassion and reflect the heart of Jesus. Highlights: Discover how 1 Peter 4:8 reveals the power of love to cover and restore relationships. Learn how past wounds can create a habit of judgment and constant criticism. Understand the difference between biblical discernment and a critical spirit. Explore five practical steps to replace judgment with love, including prayer, encouragement, and believing the best. Be reminded that God—not our ability to evaluate others—is our ultimate source of protection. Find freedom in loving others the way Jesus loves us, even when it feels difficult. Join the Conversation Where do you find yourself becoming more critical than loving toward others? What is one way you can choose compassion and grace in a relationship this week? Continue the conversation with the Crosswalk community here: https://forums.crosswalk.com/ Do you want to listen ad-free? When you join Crosswalk Plus, you gain access to exclusive, in-depth Bible study guides, devotionals, sound biblical advice, and daily encouragement from trusted pastors and authors—resources designed to strengthen your faith and equip you to live it out boldly. PLUS ad free podcasts! Sign Up Today! Full Transcript Below: 5 Steps to Stop Being Overly Critical By: Kelly Balarie Bible Reading:“Above all, love each other deeply, because love covers over a multitude of sins.” – 1 Peter 4:8 NIV Have you ever been hurt by an authority figure? I remember it, almost clear as day… I was in third grade. Somehow, the teacher always seemed proud of her classroom power. I liked to talk. She didn’t like talking. And there I went – I started up talking… My punishment? She had me kneel before a statue on hard, cold linoleum for hours (or for what felt like hours). It hurt. It was embarrassing. Here, and amongst other times like this, I learned something: You can’t trust everyone in a position of spiritual authority. Just because they have a position of power doesn’t mean they’ll use it for good. As a kid, I took the lesson and stuffed it deep in my pocket. Be careful, Kelly. You may get hurt. Even holy people can’t always be trusted. I started to keep my antennae up. I won’t get hurt or embarrassed like that again. Safety, now, became hyper-awareness as I talked to people in authority. I’d ask:- Are they speaking the truth?- Do they have the right motives?- Will they dupe me?- Are they living what they say, or are they a fraud?- Are they trying to profit for themselves, and do they even really care?In an effort to protect myself from future hurt, I started to live as a constant judge. A critic. A person continually sizing up good or bad. Right or wrong. Theologically correct or not right at all. People became either good or not so good. One morning, something hit me: I can’t be loving when constantly judging. “Above all, love each other deeply, because love covers over a multitude of sins.” (1 Pet. 4:8) God doesn’t require me to figure everyone out; He calls me to love. God doesn’t ask that I know every motive; He asks that my highest motive be love. Love is powerful. Love actually covers. It does something. It is a cause that always has an effect. Yet, a critical spirit? It can easily hide under the guise of good intent, while being all wrong. Jesus was not a fan of the Pharisees, who showed themselves pious, but underneath were void of true understanding. What can I do instead? I can:1. Pray that I can see what God loves in each person.2. Authentically bless them in prayer.3. Encourage them where they may need help or ministry.4. Believe the best and hope the best about them.5. Love them anyway. The highest understanding is love. The highest pursuit is love. WE don’t have to entirely know a person to love them. We don’t have to have it all figured out to show love. Love is simple.Judging is complex. Plus, it is a lot to uphold. It’s a lot to manage. It keeps the heart guarded. It blocks God’s outpouring and sin-covering love. At the end of the day, being critical doesn’t keep us safe. God is the only protector, and when we trust Him to protect us, we can begin to love others, even when it may feel scary. Will everyone treat us right? Will everyone do right? Not at all. But do we always act right and always do right? No, we don’t. We love the way Jesus loved us. Intersecting Faith & Life: Where do you find yourself judging more than you are loving people? How might believing the worst about others be preventing you from seeing their best? Identify ways that your judgment has impacted relationships… What would it look like for you to do something new? Discover more Christian podcasts at lifeaudio.com and inquire about advertising opportunities at lifeaudio.com/contact-us.
After several “Good Morning” greetings, the Fat One pays homage to an annual celebration for Miss Beaver before heading over to the Ham Map to announce a new pin! Plus there's nattering about sportsball, Earl Gray, the Apple Snack book and some postings from the www. Happy National Chicken Wing Day.
AUA2026: Contemporary Management of Advanced Prostate Cancer: Guidelines and Beyond CME Available: https://cme.auanet.org/URL/26DC040ONL LEARNING OBJECTIVES: At the conclusion of this activity, participants will be able to: 1. Identify appropriate use of genetic testing, genetic counseling as well as somatic testing. 2. Describe appropriate use of treatment-related to specific genetic alterations. 3. Identify appropriate combination therapy with ADT plus novel androgen receptor pathway inhibitors and chemotherapy. Early treatment intensification as well as appropriate de intensification will be discussed in mHSCPC. 4. Describe the treatments for non-metastatic CRPC and oncologic outcomes based on AUA/SUO and NCCN Guidelines. 5. Counsel patients on available treatment options for CRPC as well as combination therapy and sequencing based on AUA/SUO and NCCN Guidelines. ACKNOWLEDGEMENTS: Support provided by independent educational grants from: Astellas Lantheus Medical Imaging Novartis Pharmaceuticals Corporation Pfizer, Inc
Send us Fan MailHaving a mental illness that results in anxious feelings can feel like a private fog you're supposed to “pray away” or push through, but that belief keeps too many people suffering in silence. We name the truth clearly: depression is a real mental health condition, it's common, it's treatable, and it isn't a weakness or a faith failure. If you've been asking yourself, “Am I just having a bad day, or is this something more,” we offer a steady, practical way to get clarity. Depression causes loneliness and physical health may suffer.I walk you through what depression is and how it can affect your thoughts, emotions, energy, relationships, sleep, appetite, and even your physical health. You'll hear a straightforward yes or no self-check you can do with a pen and paper, plus guidance on when it's time to talk with a licensed mental health professional or health care provider. We also unpack why depression often has multiple causes, including family history, brain chemistry, hormones, chronic stress, grief, trauma, loneliness, and seasons of spiritual weariness. From there, we shift to hope you can act on. We talk about accepting what you're facing, choosing support over isolation, and building small daily habits that support healing, like better sleep, nutrition, hydration, movement, time outside, and renewing your thoughts. We also make space for both biblical encouragement and practical care, including counseling and medication when appropriate, because seeking help can be an act of wisdom. Subscribe for more faith and mental health support, share this with a friend who needs it, and leave a quick Apple Podcasts review so more people can find hope.OTHER RELATED EPISODES:Support the showGET COURSE NOWhttps://www.pensight.com/x/14DaystoManageDepression
THE Leadership Japan Series by Dale Carnegie Training Tokyo, Japan
Leadership principles are rarely complicated. The difficulty is remembering to practise them consistently when targets are missed, markets become unstable, staff disappoint us and the pressure keeps building. In Part One, we examined the first seven guiding principles of leadership. Here are principles eight to sixteen: practical reminders about respect, recognition, accountability, goal-setting, focus, resilience, work-life balance, worry and enthusiasm. They may sound familiar, but familiarity is not the same as application. How does showing respect improve employee motivation? Genuine respect is the foundation of sustainable employee motivation because people are more willing to contribute when they feel valued as human beings. This applies not only to star performers but also to the large middle of the workforce whose performance may be average or inconsistent. Many bosses naturally respect their top 20% because those people deliver results. The real leadership test is how they treat everyone else. Frustration can leak into the boss's voice, facial expression and daily interactions. Staff quickly recognise when they are being tolerated rather than respected. Leaders do not have to accept poor performance. They do, however, need to separate the individual's worth from the current quality of the work. Clear coaching, fair expectations and honest feedback can coexist with dignity. Do now: Check whether every team member receives the same basic level of courtesy, attention and respect, regardless of performance. Why are recognition and praise sometimes more powerful than money? People work for money, but they often go the extra mile because they receive recognition, praise and meaningful rewards. Fair pay matters, but salary alone rarely creates emotional engagement, loyalty or discretionary effort. Frederick Herzberg described salary as a "hygiene factor". When pay is unfair, it causes dissatisfaction. When it is fair, employees generally treat it as an expected part of the employment relationship. The stronger motivational effect often comes from achievement, responsibility, progress and recognition. Our Dale Carnegie research has repeatedly identified feeling valued by one's immediate manager as an important emotional driver of engagement. Employees cannot read the boss's mind. They know they are valued because the leader communicates it through specific praise, appreciation and acknowledgement. A vague "good job" is better than silence, but precise recognition is stronger: explain what the person did, why it mattered and who benefited. Do now: Recognise one specific contribution today and connect it directly to its positive impact. Should leaders admit their mistakes? Strong leaders admit mistakes quickly because accountability builds credibility rather than diminishing authority.A boss who pretends to be infallible creates defensiveness, fear and political behaviour throughout the organisation. Ego, face, pride and professional image can make an admission difficult, particularly in hierarchical business cultures. Some managers worry that saying "I was wrong" will weaken their position. Usually, the opposite happens. Employees already know the mistake occurred. The only unresolved question is whether the leader has enough confidence and integrity to acknowledge it. Admitting an error does not mean accepting chronic incompetence. Leaders and employees must still meet professional standards. The principle is to be quick to acknowledge genuine mistakes, slow to criticise others and constructive when correcting performance. A leader who accepts personal imperfection is also more capable of responding calmly when a team member makes an occasional error. Do now: Admit the mistake, explain the correction and focus the team on preventing a recurrence. How should leaders set challenging but realistic goals? Effective goals should stretch performance without becoming so unrealistic that employees stop believing effort will make any difference. Clear, challenging and attainable targets generate more commitment than numbers based on guesswork, hope or executive wishful thinking. Throughout my career, I have encountered targets that appeared to have no scientific, commercial or logical foundation. A wet finger held up to the breeze seemed to be the methodology. These goals did not motivate anyone. They encouraged cynicism, sandbagging and creative explanations for failure. Today, I use a spreadsheet to track each salesperson's results from the date they joined the company. This allows comparisons based on experience, historical performance, conversion patterns and realistic productivity expectations. Large corporations, SMEs and startups may use different metrics, but the principle remains the same: base targets on evidence, explain the rationale and confirm that employees can influence the outcome. Do now: Review whether your team's goals are evidence-based, clearly explained and difficult but genuinely obtainable. How can leaders maintain focus on the big picture? Leaders maintain strategic focus by protecting time for important long-term work, even while urgent problems compete for attention. Markets, currency movements, wars, technological disruption and economic downturns can easily pull leaders into permanent crisis management. Employees are often understandably focused on today's workload, career, compensation and immediate problems. Senior leaders must operate across a longer horizon. They need to keep reminding the organisation where it is going, why that destination matters and what must be protected during periods of disruption. The familiar advice is to work on the business, not only in the business. Stephen Covey's Quadrant Two—important but not urgent—is where strategic planning, relationship building, capability development and risk prevention normally sit. Unfortunately, these activities are easily postponed because they are not yet emergencies. The big picture does not maintain itself. Leaders have to schedule time to think. Do now: Block regular Quadrant Two time for strategy, people development and prevention before urgent work consumes the calendar. Does work-life balance improve leadership performance? Consistently high performance requires recovery because health, reflection and leisure support better judgement, creativity and endurance. Leadership is a marathon, even though ambitious executives sometimes behave as if every month is the final sprint. "I will outwork, out-sacrifice and out-commit everyone" can sound admirable. It becomes dangerous when exhaustion damages decision quality, relationships or physical health. Many of our strongest ideas appear while walking, running, swimming, exercising or gardening—not while staring at another spreadsheet late at night. My father established his own company at the age of 49 and achieved rapid financial success. He died from lung cancer at 51 and was not there to enjoy the rewards. That experience permanently shaped my view of success. Winning in business is meaningless if leaders destroy their health, family life and capacity to enjoy what they have built. Do now: Treat sleep, exercise, relationships and recovery as performance disciplines rather than optional rewards. How can leaders remain positive during severe setbacks? Resilient leaders take strength from what remains possible instead of allowing past failures and present negativity to consume their energy. Positivity is not pretending that serious problems do not exist. It is maintaining the ability to act despite them. The movie reel inside our minds repeatedly shows mistakes, humiliations, losses and disasters. News media amplify the effect because negative stories attract attention. During the COVID-19 pandemic, the training industry suffered extraordinary disruption. Remaining optimistic while facing losses, uncertainty and upheaval was not easy. My mantra was TINA: There Is No Alternative. Quitting mentally would not improve the situation, so the only productive option was to keep adapting and fighting. Japan's well-known saying, "Fall down seven times, get up eight," captures the required mindset. Resilience does not remove the wound. It gets us moving again. Do now: Identify what remains within your control and take one constructive action before reviewing the problem again. What practical method helps leaders control worry? Leaders can reduce worry by converting vague fear into a clearly defined problem followed by practical solution choices. Worry thrives when the mind circles endlessly around uncertainty without moving toward a decision. Questions such as "Can we make payroll?", "Will we run out of cash?" and "How much longer can we survive?" became genuine concerns for many business owners during the pandemic, supply-chain disruption, market instability and geopolitical conflict. A simple four-part process can interrupt paralysis: What is the problem? Why is it a problem? What could I do to alleviate the problem? Which solution is best? This structure moves the mind away from emotional repetition and into analysis, options and action. The selected solution may not be perfect, but purposeful movement is generally healthier than passive anxiety. Do now: Write down the worry, answer the four questions and choose the next specific action. Why is enthusiasm essential for leadership? Enthusiasm gives leaders the emotional energy to influence others, sustain momentum and keep hope alive when circumstances are grim. It can move people, but it must also be protected from persistent negativity. Negative colleagues, commentators and acquaintances can act like kryptonite. Their pessimism gradually drains confidence and makes every idea appear impossible. Leaders cannot always avoid difficult people, particularly when the negative person is a colleague, client or family member. They can, however, control how much authority that person's outlook is allowed to have. Enthusiasm is not constant excitement. It is a renewable commitment to possibility. Leaders should identify the activities, people, purposes and achievements that reignite their energy. A small spark can become the blue flame that helps a team believe there is a worthwhile future ahead. Your emotional state is contagious, whether you intend it to be or not. Do now: Protect your enthusiasm, reduce unnecessary exposure to habitual negativity and reconnect with what gives the work meaning. Conclusion: How can leaders turn familiar principles into daily habits? The sixteen principles covered across Parts One and Two are not new, glamorous or technologically advanced. Most leaders have heard similar advice before. The problem is not a lack of knowledge. The problem is inconsistent execution. Respect, recognition, humility, constructive feedback, realistic goals, strategic focus, personal health, resilience, practical problem-solving and enthusiasm only create value when they become visible behaviours. Choose one principle each day and deliberately practise it. Treat the principles like daily business health supplements. One small leadership behaviour repeated consistently can improve trust, engagement, judgement and organisational performance. The obvious principles are often the ones we neglect. Leadership improves when we stop admiring the ideas and start living them. Author Bio Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" in 2018 and 2021 and received the Griffith University Business School Outstanding Alumnus Award in 2012. As a Dale Carnegie Master Trainer, Greg is certified to deliver leadership, communication, sales and presentation programmes globally, including Leadership Training for Results. He has written several books, including the bestsellers Japan Business Mastery, Japan Sales Mastery and Japan Presentations Mastery, along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His books have also been published in Japanese, including Za Eigyō(ザ営業), Purezen no Tatsujin(プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō(トレーニングでお金を無駄にするのはやめましょう)and Gendaiban "Hito o Ugokasu" Rīdā(現代版「人を動かす」リーダー). Greg publishes daily business insights on LinkedIn, Facebook and X and hosts six weekly podcasts. On YouTube, he produces The Cutting Edge Japan Business Show, Japan Business Mastery and Japan's Top Business Interviews for executives and professionals seeking practical strategies for succeeding in Japan.
"I Identify As Xe/Xem/Xyr" ..Girl Bye. • Blaire's Main Youtube channel: / blairewhitex • Blaire on Twitter & IG: @msblairewhite • Buy Blaire White Merch: https://www.blairemerch.com/ • Listen on Apple Podcasts: https://bit.ly/TheBlaireWhiteProjectA... • Listen on Spotify Podcasts: https://bit.ly/TheBlaireWhiteProjectS... • You can listen to this podcast on Spotify, Apple Podcasts, Amazon Music, and any platform you get podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, Coach JC shares with you how to IDENTIFY THE ENEMY. This is part one of a 4 part mini series. Coach JC believes every person deserves the opportunity to WIN in life, and through his WIN ALL DAY Playbook and Academy, Coach JC and his team help high performers build purpose-driven, passion-filled lives and highly profitable personal brands. In the WIN ALL DAY Podcast, Coach JC drops a daily WINNING Word of the Day (Mon-Fri) and once a month interviews a guest who is representing what WINNING looks like! The podcast will inspire you, motivate you, encourage you, empower you and most importantly, coach you to WIN ALL DAY - to live a life of passion, fueled by purpose! Have a question you'd like Coach JC to answer on a future WIN ALL DAY episode? Submit it as a message on our social media accounts: https://www.instagram.com/thecoachjc/ https://www.facebook.com/WINALLDAYWITHCOACHJC Subscribe to the WIN ALL DAY podcast and leave a review for a chance to win some FREE WIN ALL DAY merchandise or even a coaching session with Coach JC each month. Be sure to join Coach JC's VIP email list, download our free resources and learn more about WIN ALL DAY and Coach JC at www.CoachJC.com Learn more about what we do at www.THEWINALLDAY.com If you're ready to personally develop, become your best, and get certified to serve others while building a powerful personal brand business... Then it's time to become a WIN ALL DAY Certified Coach. Master the mindset. Live the mission. Monetize your message. We equip and certify WINNERS just like you to take your story, your purpose and your passion and give it back to the world as a coach and get paid to do it! So if you're ready to go from being a winner… to a certified WINNING WIN ALL DAY COACH… Head over to www.WinAllDayCertified.com right now and apply. Your next level is waiting. Let's build YOU, your brand, your business, and your legacy.
Do you feel like you were never meant to master just one thing? It is time to move beyond the traditional career path and embrace the potential of an M-shaped career. In this episode, Helen and Sarah explore what it means to develop mastery across multiple areas.
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Digestion is regulated by a complex network of hormones, peptides, and neural signals. In this episode, we review the major gastrointestinal hormones, introduce several secondary regulatory peptides, and explain how the GI tract senses its luminal contents and integrates multiple signals to control digestive function. After listening to this episode, you should be able to: Identify the source, release stimulus, and function of the major gastrointestinal hormones, including secretin, cholecystokinin (CCK), gastrin, and vasoactive intestinal peptide (VIP). Summarize the release stimuli and functions of key GI regulatory peptides, including bombesin, GLP-1, GLP-2, ghrelin, leptin, motilin, somatostatin, and glucose-dependent insulinotropic polypeptide (GIP). Explain how the physical and chemical properties of luminal contents are sensed and how they trigger hormonal responses. Describe how GI cells integrate hormonal and neural inputs to regulate digestive function. You can also check out the original brick on Gastrointestinal Regulatory Substances from our Gastrointestinal collection, which is available for free. Explore more with USMLE-Rx Create a free USMLE-Rx account at www.usmle-rx.com. You'll receive five days of full access to Rx360+, including over 800 Rx Bricks. After the trial, you can continue accessing more than 150 free Bricks, including the complete General Microbiology and Cellular and Molecular Biology collections. Enjoyed the episode? Please consider leaving us a review on Apple Podcasts. Reviews help more medical students and future medical students discover the podcast…and help us continue creating resources for the physicians of tomorrow.
I reached out to my buddy Jeyse, a retired pro basketball player who runs his own elite performance training program JEY PERFORMANCE, because I needed someone around me who actually lives what they talk about. Not Instagram fitness, real life commitment. That conversation reminded me of something I keep coming back to: people follow what you do, not what you say. In this episode, I get into why your body has to matter if your mind matters, why you need to stress-test your ideas before you teach them, and why the most powerful testimonial you will ever have is your own transformation. When you can look in the mirror and the proof is staring back at you, that is when everything changes. Key Takeaways People follow what you do, not what you say. Leadership is demonstrated through action, not instruction. Your body is a vehicle for your mind. Physical fitness is not vanity; it is a performance requirement. Surround yourself with people who are already living the life you want to build. Proximity teaches what books cannot. Test your frameworks before you teach them. If it does not hold under pressure, it is not ready. You are your own best testimonial. Stop waiting for external validation when the proof can come from your own transformation. Action Steps Audit one area of your life where you talk about a standard you are not yet living, then take one concrete step today to close that gap. Identify one person in your circle who embodies the discipline or results you want, and find a reason to spend more intentional time around them this week. Write down three ways your life has already changed because of your decisions. Build the habit of recognizing yourself as your own proof. Notable Quote When somebody says let me see the proof and you don't have to look any further than you, then and only then will you start to perform at the level you want.
If you've ever had a prospective client reach out to you about a construction project, or you're at the beginning of a construction project and you're thinking, okay, I need a contractor. Where do I even start? This episode is for you because finding the right contractor is one of the most important decisions on any construction project. You get it right, and everything that follows is easier. You get it wrong, and no amount of good design or careful documentation or incredibly well-thought-out processes or client communication will fully fix it. So today, I want to walk you through exactly how I approach this, from finding names worth considering all the way through the vetting conversation that tells me whether someone belongs on this project with me or not. You'll Learn: Learn the six best places to find trusted contractors—and why Google shouldn't be your starting point. Discover the interview questions that reveal how a contractor really communicates, manages projects, and works with designers. Identify the biggest contractor red flags before they become expensive problems on your job site. Mentioned in this episode: Join The Designer's Edge waitlist here: https://www.reneedevignierdesign.com/construction-management-interior-designers Grab Your Free Script Guide here: https://www.reneedevignierdesign.com/push-back-script-handout Access the full video interview with Elana Steele of Steele Appliance here: https://www.reneedevignierdesign.com/appliance Find the full shownotes at: https://devignierdesign.com/how-to-find-the-right-contractor
This episode, Becca Schweitzer and Trevor Salmon, Client Strategists at O.C. Tanner, share their recommendations and ideas for how you can connect your offline and frontline workers to your recognition efforts. Becca and Trevor partner with our clients to implement strategies and programs to reach 100% of their workforces. In their previous lives, they worked directly with offline and frontline employees in manufacturing and healthcare, encouraging recognition and keeping employees engaged at work. Takeaways Utilize existing touchpoints to encourage recognition. From short team huddles to weekly newsletters and break room signage, find those existing practices where you have time to prompt recognition. Even during one-to-one meetings, managers can give employees time to use their computer to share recognition. Build awareness and education with Recognition Champions. Identify top program adopters or volunteers to create a Recognition Champions network that helps model, educate, and encourage recognition by team or shift. This helps leaders share the work, too. Bring customers into your recognition programs with Say Thanks. Your offline workforce is the face of your organization, interacting with your customers, patients, and clients daily. With Say Thanks, your customers can share recognition with your frontline employees for a job well done, managers can see the great work they may miss during the day, and it is easily tracked in your program. Often, this type of appreciation is even more meaningful to your employees. The Culture by Design podcast is created by O.C. Tanner, the global leader in software and services that improve workplace culture through meaningful employee recognition. If you want your organization to become a place where people can't wait to come to work in the morning, go to octanner.com.
What if the greatest shift you could make in your practice wasn't learning a new technique... but changing the way you think about health itself? In this episode, Dr. Fred explores the foundational philosophy that has guided his decades in chiropractic: health isn't something that's given to us, it's something the body is designed to express when interference is removed. From innate intelligence and nervous system function to the importance of vision, mission, and purpose, he challenges chiropractors to move beyond symptom-focused care and return to the true principles of the profession. Throughout the conversation, he emphasizes that chiropractic isn't about treating disease, it's about restoring the body's internal resistance and optimizing function. You'll also hear practical insights on communicating chiropractic more effectively, creating better patient experiences, building a philosophy-driven practice, and why today's world needs chiropractors more than ever. In this episode you'll hear about: Why every chiropractor needs a clear vision, mission, and purpose The difference between restoring function and treating disease How the nervous system influences every aspect of health Why optimizing function leads to better patient outcomes The concept of allostasis and adapting to today's constant stressors Why health is multidimensional and requires more than one solution Practical ways to communicate chiropractic philosophy to patients Why serving patients, not chasing numbers, is what builds a thriving practice The importance of creating habits that support long-term health and success Because when you stop chasing symptoms and start maximizing function, you help people unlock the health they were designed to have. "Health is a natural condition of the body. Our job is to locate the interference and restore function." – Dr. Fred Weekly Action Challenge This week, take a closer look at how you're communicating the value of chiropractic. Are you talking primarily about pain... or about function? Are your patients leaving with a deeper understanding of why they're under care? Choose one opportunity this week to shift the conversation beyond symptoms and toward helping someone understand the incredible potential of the human body. Some ideas: Explain how chiropractic supports function, not just pain relief. Review your office's vision, mission, and purpose with your team. Evaluate one patient interaction and ask, "Did I educate or simply adjust?" Identify one daily habit that improves your own physiology—whether it's movement, nutrition, rest, or stress management. Ask yourself each morning: "Am I helping people express better health, or simply chasing symptoms?" The strongest practices are built on strong philosophy. Keep Charging! MoChihChu! Ask a Question for a Future Episode! Apply to work with our coaches! Join Susan's monthly CA webinars Join us at our next seminars! Join the Rhino Digital Training!
Chris Bailey: Intentional Chris Bailey is an author and lecturer who explores the science behind living a more productive and intentional life. He has written hundreds of articles on the subject and is the bestselling author of The Productivity Project, Hyperfocus, and How to Calm Your Mind. His newest book is Intentional: How to Finish What You Start (Amazon, Bookshop)*. Starting is often a lot easier than finishing. Our mindsets and our tactics can make a big difference in how far we really go. In this conversation, Chris and I discuss the best ways to finish what we begin. Key Points Procrastination is triggered by six characteristics of aversion: boring, unpleasant, frustrating, far off in the future, unstructured, and/or meaningless. The more we activate the logical centers in our brain, the less aversion we run into. Almost everything can be more fun if we put the right structure around it. Gamification, countdown timers, and artificial deadlines can drive our behaviors in substantial ways. Make goals about others. Rather than simply “reading 10 pages,” shift to “reading ten pages to be a better mentor.” Most of us have a preference for either performance goals or learning goals. Identify which works better for you and for the people you lead. Define a target pace and map your progress against it. We often do this with organizational projects, but rarely for our own goals. Pair joyful tasks together with the ones that don't bring joy as a means to keep you moving. Resources Mentioned Intentional: How to Finish What You Start by Chris Bailey (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Become the Person You Want to Be, with James Clear (episode 376) How to Change Your Behavior, with BJ Fogg (episode 507) Make Your Task List Work for You, with Liane Davey (episode 785) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
Episode Overview In this episode, Michael D. Levitt speaks with Melissa Robinson-Winemiller about the role of empathy in modern leadership and why it is no longer optional. Drawing from Melissa's research and Michael's real-world leadership experience, this conversation reframes empathy from a soft skill into a measurable leadership strategy that directly impacts retention, performance, and organizational outcomes. The Empathy Gap in Leadership A consistent issue across organizations: Leaders feel pressure from above and disconnect below Middle managers report feeling unheard and unsupported Communication breakdowns create disengagement Melissa's research highlights this gap as a root cause of: Leadership burnout Workplace dissatisfaction Breakdown in team cohesion The pandemic accelerated this shift, forcing employees to reassess what they will tolerate in leadership and culture. Empathy Is a Strategic Tool, Not a Soft Skill Empathy is often misunderstood. It is not about emotional reaction. It is about perspective-taking and informed decision-making. Melissa defines this as a structured leadership capability, not a personality trait. Research shows the impact clearly: Productivity increases by 87% Innovation increases by 86% Profitability increases by 84% Empathy, when applied intentionally, becomes a competitive advantage. Case Study: Listening as a High-ROI Leadership Move Michael shares a practical example of transforming a toxic workplace. Approach: Conducted one-on-one conversations with team members Asked for their perspective Asked what they would change if they were leading Outcome: Turnover reduced from 90% to 6% annually No financial incentives were introduced. The shift came from: Being heard Being included Being respected Listening is not passive. It is a leadership system. Why Listening Works Listening creates: Trust Psychological safety Better decision-making It also reduces: Misalignment Rework Internal friction The investment is time. The return is stability and performance. The Real Cost of Attrition Turnover is not just an HR issue. It is a financial and operational risk. Key reality: Replacing an employee costs 90% to 200% of their annual salary Additional hidden costs: Loss of institutional knowledge Disruption to team performance Increased workload for remaining staff Retention is not a cultural initiative. It is a business decision. The Failure of Command-and-Control Leadership Traditional leadership models are breaking down. Old approach: Authority-driven Compliance-based Top-down decision making Modern workforce response: Disengagement Exit Loss of trust As Melissa highlights, today's workforce no longer tolerates environments where their voice is ignored. Leadership Evolution: From Control to Connection Effective leaders today: Seek input before making decisions Create space for dialogue Build systems that incorporate team feedback This is not about consensus. It is about informed leadership. Key Takeaways Empathy drives measurable business outcomes Listening is one of the highest ROI leadership actions Turnover is more expensive than most leaders realize Command-and-control leadership is no longer viable Perspective-taking improves decision quality and team performance Action Steps Schedule one-on-one conversations Ask: “What would you change if you were in my role?” Audit your leadership communication Are you informing or engaging? Identify friction points Where are employees not being heard? Track turnover costs Quantify the financial impact Implement feedback loops Make listening part of your operating system Closing If your team does not feel heard, your leadership system is broken. Empathy is not optional. It is a strategic requirement for performance and retention. https://eqviaempathy.com/ https://www.linkedin.com/in/dr-melissa-a-robinson-winemiller-author-speaker-trainer Book your Leadership Operating System review: https://BreakfastLeadership.com/LeadershipOS
Mastermind Waitlist: https://john-bunn.com/exposure-triangle Shifting Focus Experience: https://john-bunn.com/the-shifting-focus-experience In today's episode, I break down 3 ways to identify your ideal buyer. - Why it matters in the first place - Practical ways to know who is the right fit for you, and more importantly who you should say NO to - A deep dive into how it has helped me push past the $50,000 mark for my work Stop doing what everyone else is doing, and start building the life you want. Be sure to comment below and say hello! As I mentioned there are a few tickets left for the Shifting Focus Experience (linked above), and I am opening up The Exposure Triangle Mastermind Group soon too! Thanks for the support, let's keep growing together.
In this fan-favorite episode of Design Business Freedom, we're diving into time mastery and a better workflow for interior designers who want to reclaim control of their schedules. You'll learn how to eliminate time-wasting habits, create productive workweeks, and recover hours that can be reinvested in your business, your creativity, and your life. Being busy does not automatically make an interior design business productive or profitable. This episode introduces a practical time-blocking method built around tracking your time, categorizing your responsibilities, assigning themes to your days, protecting uninterrupted creative work, and establishing communication boundaries with clients, contractors, vendors, and team members. In This Episode You Will Learn: Identify time-shrinking beliefs that keep you feeling overwhelmed, rushed, and behind. Track your time in 15-minute increments to uncover revenue rabbit holes and costly distractions. Categorize your weekly responsibilities into personal care, business building, creative delivery, and administrative work. Build a time-blocked weekly workflow that helps Design Business Freedom listeners protect billable and creative hours. Establish communication boundaries that allow interior designers to serve clients well without being constantly available. While one word can truly grow your profits, mastering more will lead to a full business and personal transformation. Get them all in my book "The Language of Success: 35 Words to Boost Your Worth and Wealth". You'll be pleasantly surprised at the effectiveness of these word swaps and the increased confidence you'll feel in business and life. Timestamps: (00:03) Welcome to this Design Business Freedom fan favorite (01:27) Identify limiting beliefs and take control of time (04:01) Replace time-shrinking thoughts with empowering new beliefs (08:50) Manage your behaviors instead of trying to manage time (09:30) Track every activity in fifteen-minute increments for one week (11:08) Create a complete master list of weekly business tasks (12:02) Organize responsibilities into four essential time-blocking categories (17:07) Assign specific themes and priorities to each workday (19:59) Protect uninterrupted creative time from constant team interruptions (21:49) Set clear communication boundaries with clients and contractors (26:36) Build a color-coded weekly plan using Google Calendar (27:53) Find underbilling leaks that reduce interior design profitability (31:57) Create project deadlines and work backward from completion (35:38) Schedule vacations and quarterly CEO planning time annually (39:51) Reorganize your schedule and build a four-day workweek Key Takeaways: Busy work creates burnout, while productive work drives profitability, satisfaction, and sustainable growth. Time tracking reveals the distractions, interruptions, and administrative tasks that quietly consume your workweek. Interior designers need uninterrupted creative blocks to produce stronger work and increase billable capacity. A profitable interior design business requires clear boundaries, planned deadlines, and a calendar designed around your priorities. About Melissa Galt: Melissa Galt is an award-winning business coach, marketing consultant, speaker, and interior designer with more than 30 years of experience helping interior designers build profitable, scalable, and sustainable businesses. Through Design Business Freedom, Melissa shares proven Interior Design Business strategies, Interior Design Marketing insights, leadership training, pricing expertise, and growth systems designed to help designers attract better clients, increase profitability, and create lasting success. Connect with Melissa Instagram Facebook Linkedin Website
Want to become a more powerful speaker? This one thing will help: identify and eliminate filler words....After the EpisodeJoin the next Communication Strategies for Managers:https://maven.com/kimnicol/communication-strategies~Free download: Make Feedback Meaningfulhttps://maven.com/p/e36395/make-feedback-meaningful-print-fold-zine~Follow me on LinkedIn:https://www.linkedin.com/in/kimnicol/~Inquire about private coaching:https://kimnicol.com/
Do you really know your financial situation or would divorce be the first time you discovered the truth? For many women, divorce is the first time they uncover hidden debts, retirement accounts, investment portfolios, or even financial decisions that have been made without their full knowledge. In this episode, Heather Quick sits down with Certified Divorce Financial Analyst Marissa Greco to discuss why financial blind spots are so common, how they can impact your future, and the practical steps every woman can take to gain confidence before, during, and after divorce. After listening, you'll discover how to:Identify the financial information every woman should know before making divorce decisions.Avoid costly settlement mistakes that can affect your finances for years to come.Build financial confidence with practical strategies that help you create a secure future after divorce. If you're ready to replace financial uncertainty with clarity and confidence, press play now and learn how to take control of your financial future—no matter where you are in your journey.Press play to discover how understanding emotional manipulation can become the first step toward reclaiming your confidence, your peace, and your future.Marissa Greco's Socials:Get Divorce Ready Course: https://getyourdivorceready.com/LinkedIn: https://www.linkedin.com/in/marissa-greco-cdfa-crpc-25a3b323YouTube: https://www.youtube.com/@getdivorcereadyTikTok: https://www.tiktok.com/discover/marissa-grecoInterested in working with us? Fill out this form here to get started.Not quite ready? Interact with us on socials! OR get all of your questions answered by taking our online course: Divorce 101!Divorce 101 Online Course- https://heather-quick.mykajabi.com/divorce-101Linktree- https://linktr.ee/FloridaWomensLawGroup Florida Women's Law Group Website- https://www.floridawomenslawgroup.com/Women Winning Divorce is supported by Florida Women's Law Group.Disclaimer: This podcast is for informational purposes only and is not an advertisement for legal services. The information provided on this podcast is not intended to be legal advice. You should not rely on what you hear on this podcast as legal advice. If you have a legal issue, please contact a lawyer. The views and opinions expressed by the hosts and guests are solely those of the individuals and do not represent the views or opinions of the firms or organizations with which they are affiliated or the views or opinions of this podcast's advertisers. This podcast is available for private, non-commercial use only. Any editing, reproduction, or redistribution of this podcast for commercial use or monetary gain without the expressed, written consent of the podcast's creator is prohibited.Thank you for listening, please leave us a review and share the podcast with your friends and colleagues. Send your questions, comments, and feedback to marketing@4womenlaw.com
WDAY First News anchors Scott Engen, Lisa Budeau and Lydia Blume break down your regional news and weather for Monday, July 27. InForum Minute is produced by Forum Communications and brought to you by reporters from The Forum of Fargo-Moorhead and WDAY TV. Visit https://www.inforum.com/subscribe to subscribe.
Your Next Best Step: Helping Small Business owners build a plan for a brighter future
We all love a good plan. The calendar is full, the flights are booked, the strategy is mapped out, and everything feels like it's finally coming together. Then life reminds us of one unavoidable truth: the unexpected happens. In this episode, I share a personal story about having to cancel an important business event after weeks of preparation because life and business demanded my attention somewhere else. It wasn't the decision I wanted to make, but it became a powerful reminder that leadership isn't about controlling every outcome. It's about responding well when circumstances change. Over the years, I've helped business owners navigate some of the hardest moments they'll ever face, from the uncertainty of COVID to devastating fires, financial downturns, unexpected loss, and personal crises. One thing has become incredibly clear: businesses don't survive because leaders can predict every challenge. They survive because leaders build enough margin to respond when those challenges arrive. In this episode, I'm sharing the five-step framework I use with my clients whenever the unexpected happens. It's a practical way to move from panic to purposeful action, make better decisions under pressure, and keep leading with confidence even when you don't have every answer. Because change is inevitable. Your response is what defines your leadership. Key Takeaways: • Change Is Not the Enemy - No amount of planning can eliminate uncertainty. Great leaders accept that change is part of building a business and learn how to adapt instead of resist it. • Margin Creates Resilience - Financial reserves, extra time, strong systems, trusted relationships, and emotional capacity all create the flexibility leaders need when plans suddenly change. • Your Team Takes Their Cue from You - You don't have to pretend everything is perfect. But your team needs to know someone is calmly leading through the uncertainty. • Clarity Comes Through Action - Waiting until you have every answer often keeps you stuck. Forward movement creates clarity, confidence, and momentum. Timestamps / Chapter Markers: 00:00 When the Best-Laid Plans Fall Apart 00:58 The Business Event I Had to Walk Away From 02:23 When Life Forces You to Change Course 04:44 Unexpected Doesn't Mean You Failed 06:10 Why Every Business Needs Margin 09:22 What Crisis Has Taught Me as an Advisor 10:13 Leading Clients Through COVID and Uncertainty 13:08 Lessons from a Business Owner's Worst Day 15:38 The Mindset That Comes Before Every Solution 18:34 Step 1: Pause and Assess the Situation 19:40 Step 2: Evaluate Your Options 20:31 Step 3: Identify the Resources Around You 21:29 Step 4: Create Your Next Steps 22:43 Step 5: Take Action and Build Momentum 24:03 Why Every Leader Needs Trusted Advisors 25:28 One Question Every Business Owner Should Answer 26:20 Building a Business That Can Weather Any Storm If today's conversation resonated with you, don't wait until the next crisis to prepare your business. Ask yourself: Where does my business need more margin? Is it financial? Operational? Leadership? Time? Systems? Or simply having someone in your corner who can help you think clearly when things don't go according to plan? Building resilience before you need it is one of the greatest investments you can make as a leader.
https://www.farm-equipment.com/blogs/6-opinions-columns/post/25478-how-to-identify-your-code-of-success This year, for our 2026 Summer Intern Cohort at Lessiter Media, we're doing something we haven't done before. We're giving each of the interns a parting gift as they start to wrap up their summers with us. It's one of the best gifts we could envision — and lasting far longer than the company swag, lunches out, tours or happy hours will. Something that this group of youngsters can carry with them in their remaining studies and careers…
Parental alienation is a legal emergency, not just heartbreak — and family court is too slow to stop it on its own. Here's how fathers move from venting to evidence with a court-focused, 6-category documentation framework.When a parent starts canceling visits, blocking school and medical access, or quietly rewriting a child's story, the damage becomes "normal" long before a judge ever hears the case. In this briefing we treat alienation as both an emotional crisis and a legal one, and we unpack a real-time split in family law: New Hampshire's HB 1323, which would define parental alienation in statute and force a ruling within 60 days (with remedies like makeup parenting time, custody changes, and attorney's fees), versus Canada's Bill C-223, which would move to ban alienation claims and reunification therapy. We cover the narratives behind both, the peer-reviewed research on long-term harm to kids, and why the data does not support the "junk science" label. Then we bring it home to what you can do this week: a practical documentation system that proves patterns, defends against false claims, and demonstrates your own fitness and flexibility as a dad.In this episode: why speed is alienation's weapon · HB 1323's 60-day rule and its remedies · Bill C-223 and the counter-narrative · what the research really says · the 6-category evidence framework. Support the showBeing unprepared is how great fathers become weekend visitors. Most ground is lost quietly through "drift" and decisions made under pressure. Stop the drift today at TheDivorcedDadvocate.com.Access your tactical tools:Weekend Visitor Risk Assessment (TheDivorceQuiz.com): Identify your "quiet loss" exposure in 10 minutes.Strategic Risk Consultation (TalkWithJude.com): Book a private triage to ensure your mistakes don't become your permanent reality.Your kids are counting on you.