Podcasts about Conflict management

In this podcast episode, host Favour Obasi-Ike sits down with international conflict management expert Dr. Nashay Lowe to reveal how AI can serve as the ultimate mirror, reflecting our hidden biases and transforming how we communicate.Episode SummaryThis conversation delves into the strategic importance of understanding Artificial Intelligence not merely as a technological advancement, but as a transformative tool for enhancing professional communication, streamlining problem-solving, and fostering profound self-reflection. Dr. Nashay Lowe guides us through the necessary mindset shift required to harness AI's power, moving beyond skepticism to see its potential as an indispensable partner in complex human endeavors.The discussion charts a journey from initial resistance to a nuanced appreciation of AI's role in the modern workplace. Favour Obasi-Ike and Dr. Nashay Lowe dissect the common fear that AI will replace human jobs, reframing the technology as a "power tool" that augments human capability rather than rendering it obsolete.Dr. Nashay Lowe states that the real professional risk isn't being replaced by AI, but by a colleague who masters it. The conversation culminates in a powerful central metaphor: AI as an objective mirror. As Dr. Nashay Lowe states, "Conflict reveals who we are, it doesn't create our divisions it reflects them." In the same way, AI offers a unique ability to reflect our communication patterns and strategic gaps without the inherent lens of a human observer.Ultimately, the episode reveals that AI's effectiveness is entirely dependent on human guidance. Through skillful prompting, critical questioning, and a commitment to ethical use, professionals can leverage AI to see their challenges, and themselves, with unprecedented clarity. This episode provides a compelling roadmap for anyone looking to integrate AI thoughtfully into their work.These are the essential insights you need to navigate this new landscape.Key TakeawaysThis section distills the most critical and actionable insights from the conversation with Dr. Nashay Lowe. These takeaways serve as foundational principles for any professional seeking to adapt to and thrive in an increasingly AI-integrated world, transforming a complex technology into a practical asset for growth and efficiency.AI is an Evolutionary Tool, Not an EnemyResisting AI is akin to resisting the adoption of computers or smartphones—a futile effort against an inevitable technological evolution. The true professional threat is not being replaced by AI itself, but by someone who masters AI as a tool to work more efficiently and effectively. Adaptation is no longer optional; it's a core professional competency.AI Serves as an Objective MirrorThe most powerful application of AI in subjective fields like conflict management is its ability to act as a mirror to our own communication patterns, biases, and choices. By analyzing language and scenarios without a human's inherent emotional or experiential lens, it can reveal subtle tensions, repetitive biases, and strategic blind spots that we might otherwise miss.Human Input Dictates AI OutputThe value of AI is not in the technology alone, but in the user's ability to guide it. Dr. Nashay Lowe emphasizes the necessity of iterative prompting, asking critical questions, and providing specific context to achieve nuanced results. A generic prompt yields a generic answer; a thoughtful, challenging prompt unlocks a deeper level of analysis and creativity.AI Can Augment, But Not Replace, EmpathyWhile AI lacks genuine consciousness or empathy, it serves as an invaluable diagnostic tool. Dr. Nashay Lowe powerfully argues that AI can remind us where empathy is missing in our strategies and communications. It can highlight a failure to consider another perspective or identify language that lacks warmth, prompting the human user to inject the necessary emotional intelligence.The User is the Ultimate Guardian of PrivacyAs AI systems become more deeply integrated with our personal and professional data streams, the user's responsibility grows exponentially. The conversation highlights the valid paranoia around connecting AI to sensitive information. The key takeaway is that the user must proactively manage data connections and maintain confidentiality, for instance, by using anonymized scenarios rather than identifiable information.These core principles provide a framework for leveraging AI not just as a machine, but as a partner in professional development.Detailed Episode Timestamps & NotesThis structured guide provides a detailed breakdown of the episode's key moments and discussions. Use these timestamps to navigate directly to the topics and insights that are most relevant to your professional journey.[00:00:00] Introduction: The Power of Human ConnectionHost Favour Obasi-Ike and Dr. Nashay Lowe reflect on their meeting in Las Vegas, emphasizing how valuable real-world, in-person connections are for creating professional opportunities, including this very podcast episode.[00:02:15] Meet Dr. Nashay Lowe: Proactive Strategy Over Reactive Problem-SolvingDr. Nashay Lowe outlines her background in international conflict management and her current mission. She applies global frameworks to local conflicts in academic and nonprofit sectors, aiming to shift leaders from "putting out fires" to implementing proactive strategies. Her goal is to create long-term, healthy habits rather than relying on ineffective "one-off" workshops.[00:04:30] Navigating AI Skepticism: A Necessary Mindset ShiftDr. Nashay Lowe addresses the common resistance to AI, framing it as a crucial mindset shift. She draws parallels to the initial skepticism surrounding cell phones and computers, arguing that AI is an evolving tool that will inevitably become integrated into every aspect of our lives. Adaptation is key.[00:06:45] The AI & Human Partnership: More Power Tool, Less ReplacementThe conversation reframes AI not as a replacement for humans, but as a tool that enhances efficiency. Dr. Nashay Lowe shares a powerful analogy from her partner, comparing the evolution of work to building a house with a hammer and nail versus a power tool, the goal is the same, but the right tool makes the process faster and more efficient.[00:10:10] AI in Conflict Management: Reflecting Our DivisionsThis segment explores the episode's central thesis. Dr. Nashay Lowe explains, "Conflict reveals who we are, it doesn't create our divisions it reflects them. And so artificial intelligence to me works much of the same way." She argues that AI can serve as an objective mirror in the subjective process of conflict resolution, identifying patterns and biases that a human mediator, operating through their own lens, might overlook.[00:14:00] The Emerging Frontier: AI as a Therapeutic ToolDr. Nashay Lowe notes the surprising trend of people using generative AI like ChatGPT for therapeutic purposes. She shares an anecdote about users having "meltdowns" on TikTok after a software update made the AI seem less "nice," underscoring the complex, human-like relationships people are beginning to form with the technology.[00:17:30] Using AI Responsibly: The Art of the PromptThis section focuses on the principle that AI's output is only as good as its input. Dr. Lowe explains the importance of prompting AI to challenge your assumptions ("Don't confirm what I'm already telling you") rather than simply validating them. Responsible use involves an iterative process of refining the AI's output with specific human feedback.[00:20:45] Privacy vs. Progress: The Security DilemmaDr. Nashay Lowe addresses the valid security and privacy concerns surrounding AI's integration with personal data like emails, calendars, and financial accounts. She contrasts this risk with a practical strategy for maintaining confidentiality in her work: using anonymized scenarios ("Person ABC") to analyze conflicts without exposing personally identifiable information.[00:25:00] Crafting Dialogue: A Masterclass in SpecificityDr. Nashay Lowe provides a masterclass on using AI to develop communication scripts. Her method involves giving the AI a specific persona ("You are a 25-year vet in conflict management") and, crucially, directing it to pull information from credible, specific sources like peer-reviewed journals. She continually refines the output with detailed feedback until it meets the desired tone and substance.[00:30:10] Dr. Lowe's Core Message: A Reminder Where Empathy is MissingDr. Nashay Lowe delivers her powerful final takeaway. She concludes that AI can never replace essential human qualities like presence, listening, or humility. However, its greatest strength is its ability to "hold a mirror to our communication patterns and ask without judgment, 'Is this how you're meant to show up?'"Learn more about this episode's insightful guest in the section below.About Our GuestThis episode features the expert insights of Dr. Nashay Lowe, a strategist dedicated to transforming how leaders approach conflict and organizational health.Dr. Nashay Lowe is a specialist in international conflict management who applies global frameworks to solve local challenges. She works primarily with academic and nonprofit leaders to help them shift from reactive problem-solving to building proactive strategies for long-term success. With a focus on creating healthier, sustainable habits within organizations, Dr. Nashay Lowe is currently exploring the cutting edge of her field by integrating Artificial Intelligence as a tool to foster more objective, effective, and positive change.Resources & Ways to ConnectConnect with Dr. Nashay Lowe:Website: https://www.loweinsights.comPodcast: The Resolution RoomInstagram: @loweinsightsLinkedIn: Nashay LoweNext Steps for Booking A SEO Discovery Call | Digital Marketing + Done-for-you SEO Services:>> ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Need SEO Services? 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My most recent guests, Alice Driscoll and Louise van Haarst, talked with me about their book, Smart Conflict: How to have hard conversations at work. They introduced their Five R Model: Reflection, Regulation, Readiness, Response, and Repair. Thinking about Response. There are times when you know the likely path a difficult conversation will take.  You may know the other person well. Or you may have had a variation of this conversation before. Or both. A prepared response can prevent us from feeling tongue-tied and then resorting to silence, or unhelpful body language, or blurting out something that will make matters worse.  And the very act of preparation is helpful, too. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  

Parenting and addiction are not two words you want in the same sentence, but unfortunately, addiction happens, and thus, parents need to know the facts about it. The Inherited Pattern of Addiction Addiction isn't just about individual choices; it often stems from generational patterns and dysfunction. Many people facing addiction today can trace their struggles back to influences and events in their family history. The interplay of epigenetics and unresolved emotional issues can shape how children are raised and how they handle challenges, impacting their potential for addiction. Recognizing Warning Signs in Children Parents might wonder what the early indicators of their child's potential addiction could be. It's essential to pay attention to changes in behavior, such as shifts in interests, friend groups, or academic performance. Unexplained isolation, carrying certain items everywhere, or noticeable changes in physical appearance can also signal underlying issues. Always trust your instincts; if you suspect something, there's often a valid reason behind it. The Role of Anxiety and Emotional Neglect Balancing Boundaries with Understanding Handling Older Children and Adult Addiction Relapse During the Holiday Season Holidays can amplify stressors, leading to a spike in relapses. Increased pressure, financial strain, and family dynamics can overwhelm someone in recovery. Families can support their loved ones by keeping celebrations manageable and straightforward, and avoiding substances that might trigger a relapse. Planning and open discussions about expectations can alleviate holiday-induced anxiety, helping maintain sobriety. Faith as a Pillar in Recovery About Kim Castro Kim Castro is committed to helping individuals, families, treatment programs, and addiction counselors develop and grow. She utilizes cutting-edge treatment modalities to deliver a gold standard of clinical care. For over a decade, Kim was the Executive Director of Recovery Outfitters, Inc. Kim is a certified master's-level counselor and certified clinical supervisor who instructs counselors seeking or maintaining credentials. She earned a master's degree in Conflict Management and a bachelor's degree in psychology from Kennesaw State University. Kim is recognized as a Subject Matter Expert in the field of addiction, even helping to revise the international master's-level certification for addiction counseling. In addition, she integrates both Faith-based and Clinical approaches to addiction treatment. Website for Kim Castro Read the full show notes and access all links. Additional Resources Download Kim's Guide on Helping vs. Enabling Book Recommendation: Boundaries by Dr. Henry Cloud and Dr. John Townsend

For a masterclass in true bipartisanship, look no further than the guest list of Jeffrey Epstein! We all love a good conspiracy story, but it's often just business as usual for the class in power.Nolan Higdon – lecturer, media critic, and author of The Gaslight Gazette – is back for a deep analytical dive into the Epstein saga. Moving beyond true-crime sensationalism, Nolan and Steve frame the scandal as a stark case study in systemic class power, media complicity, and the mechanisms elite networks use to protect their own.The discussion hinges on several key points: evidence from released emails shows Epstein's role as a trans-partisan power broker, connecting figures like Trump and Clinton to finance (Les Wexner) and tech (Bill Gates, Peter Thiel).The media's failure to investigate is no accident. (Are we surprised?) It's a function of class interests acting to manage public perception and manufacture consent. The episode goes on to connect Epstein's documented interest in spyware and AI to a broader project of militarized surveillance for social control.Nolan Higdon is a founding member of the Critical Media Literacy Conference of the Americas, Project Censored National Judge, author, and lecturer at Merrill College and the Education Department at University of California, Santa Cruz. Higdon's areas of concentration include podcasting, digital culture, news media history, propaganda, and critical media literacy. He is the author of The Anatomy of Fake News: A Critical News Literacy Education (2020); Let's Agree to Disagree: A Critical Thinking Guide to Communication, Conflict Management, and Critical Media Literacy (2022); The Media And Me: A Guide To Critical Media Literacy For Young People (2022); and the forthcoming Surveillance Education: Navigating the conspicuous absence of privacy in schools (Routledge). Higdon is a regular source of expertise for CBS, NBC, The New York Times, and The San Francisco Chronicle.Find his work on Substack: nolanhigdon.substack.com@NolanHigdonCML on X

Happy holidays, everyone!I'm recording this intro a week early because I'm away right now, trying to enjoy a little downtime. Knowing we have an international audience, I hope that wherever you are, you're finding joy in whatever you're doing. And if you're celebrating a holiday, may your celebrations be truly joyful.Of course, the holidays can also bring their share of conflict—often around shopping and family gatherings. Both can feel pretty daunting. Fun fact (or maybe not so fun): there's actually a Black Friday death and injury counter. Thankfully, this past year didn't see much in the way of serious incidents. Still, the point remains—holiday shopping can feel like a full-contact sport, and it's not just tough on your body, but on your mental health too.So, what better time for an episode on conflict resolution?This episode of Experience by Design continues our tradition of featuring Canadian guests—and introduces our first guest named Gary! The name Gary has taken a few knocks lately, so what better way to restore its honor than by bringing Garys together in the service of a good cause?Our guest, Gary Furlong, has had a distinguished career in industrial relations and conflict resolution. He also collaborates with Josh Gordon—who was just on ExD—making this the first time we've had a repeat guest connection. Together, they co-authored The Sports Playbook: Building Teams that Outperform Year after Year. Gary also wrote the seminal text The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Conflict.In this conversation, we explore concepts of justice, and why flexibility and consistency both matter—but in different ways. We discuss why process often matters more than outcome, and how sometimes people simply want to be heard, even if they don't get everything they want. Gary explains that conflict is really just the manifestation of competing interests—a natural part of being human. But just because it's inevitable doesn't mean we can't get better at managing it.The key is adopting a problem-solving mindset—and that's where a skilled mediator or conflict coach can make all the difference.So, think of this episode of Experience by Design as our small attempt to create a little peace on Earth and goodwill toward others.Gary Furlong at the Sports Conflict Institute: https://sportsconflict.org/team_member/gary-furlong/Gary Furlong and Agree Inc: https://www.agreeinc.com/gary-furlongGary Furlong on LinkedIn: https://www.linkedin.com/in/garytfurlong

Alice Driscoll and Louise van Harrst join me today. We talk about their book, Smart Conflict: How to have hard conversations at work. Our conversation is in two parts. Last time, in Part 1, we covered the foundation for the contents of the book and discuss and overview of the five Rs of their model. This time, in Part 2, we continue with a deeper dive into those five Rs – noting that it is possible to jump in wherever it feels right to you in the moment. You can learn more about their work at their company website:     https://www.thepowerhouse.company/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  

Celebrate our 250th episode with expert strategies that make tough conversations easier — and more meaningful.Some of the most meaningful shifts in how we communicate come from the moments that challenge us the most. In this special 250th episode of Think Fast Talk Smart, Matt Abrahams reflects on the insights that have shown him how conflict can become a catalyst for clarity, connection, and even compassion. From Amy Gallo's reminder that the “right kind of conflict” leads to better outcomes to Jenn Wynn's framework for calming our nervous system before stepping into a hard conversation and Julia Minson's HEAR method for signaling genuine curiosity, each tool helps turn tension into understanding for every stage of conflict. And with Joseph Grenny's guidance on noticing when our motives shift from problem-solving to winning, this episode highlights how self-awareness can reset even the toughest moments. Whether you're navigating workplace disagreements or everyday friction at home, this milestone episode offers practical ways to make difficult dialogue feel less daunting — and a real opportunity to communicate better.Episode Reference Links:Amy GalloAmy's Book: Getting Along: How to Work With AnyoneEp.144 Communicating Through Conflict: How to Get Along with AnyoneJenn Wynn  Jenn's Podcast: The H.I. Note: Healing Inspirations from LifeEp.222 Discussing Through Discomfort: Why the Conversations You Avoid Cost You the MostJulia MinsonEp.136 The Art of Disagreeing Without Conflict: Navigating the NuanceJoseph GrennyJoseph's Book: Crucial ConversationsEp.207 From Conflict to Connection: Having Crucial Conversations that CountMusic from Blue Dot Sessions:Etude 3 Chessanta Etude 1 CherubEtude 12 TaminyOjufemiCloud CannonThe Caspian Sea DoghouseAn Opus in AbFirst Results Cach PKLTenawayConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInTimed Links:(1:45) Getting Along: How to Work With Anyone (18:31) Crucial ConversationsChapters:(00:00) - Introduction (03:36) - Why Conflict Is Necessary (04:35) - Transforming Unproductive Conflict (05:23) - Inner Experience of Difficult Conversations (06:19) - Self-Awareness, Pause, Reframe (08:26) - Four Questions For Understanding (11:45) - Acting Curious vs. Feeling Curious (14:01) - The HEAR Framework (18:22) - Humility & Willingness To Be Wrong (19:53) - Practice & Repetition (21:20) - Acknowledging Motives (22:34) - Two Questions to Reset Motives (24:28) - Bringing the Frameworks Together (25:54) - What Really Matters (27:26) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Go to Quince.com/ThinkFast for free shipping on your order and 365-day returns. Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

Alice Driscoll and Louise van Harrst join me today. We talk about their book, Smart Conflict: How to have hard conversations at work. Our conversation is in two parts. Today, in Part 1, we cover the foundation for the contents of the book and discuss and overview of the five Rs of their model.  And next time, in Part 2,  we continue with a deeper dive into those five Rs – noting that it is possible to jump in wherever it feels right to you in the moment.  You can learn more about their work at their company website:  https://www.thepowerhouse.company/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/   

Janice Gross Stein, Belzberg professor of Conflict Management and the founding director of the Munk School of Global Affairs & Public Policy at the University of Toronto, discusses the Trump administration's new national security doctrine and its implications for Canada. She examines how this strategy asserts U.S. hemispheric dominance and challenges Canadian Arctic sovereignty. She argues the doctrine signals a return to 19th-century spheres of influence, where three major powers—in this case, the United States, China, and Russia—dominate their respective regions while smaller nations follow their rules. The Hub is Canada's fastest growing independent digital news outlet.   Subscribe to The Hub's podcast feed to get all our best content:  https://tinyurl.com/3a7zpd7e (Apple) https://tinyurl.com/y8akmfn7 (Spotify) Watch a video version on YouTube: https://www.youtube.com/@TheHubCanada Want more Hub? Get a FREE one-month trial membership on us: https://thehub.ca/free-trial/ Follow The Hub on X: https://x.com/thehubcanada?lang=en   CREDITS: Amal Attar-Guzman - Video Editor Elia Gross - Sound Editor Rudyard Griffiths - Host

Way back in March 2020, I published two episodes about VUCA. VUCA V - U -C- A is an acronym describing a concept that was developed by the U. S. Army War College to describe the world after the end of the Cold War. A world that was more Volatile, V; Uncertain, U: Complex, C; and Ambiguous, A.Peter Schein talked with me in Episode 361, published two weeks ago, about his book, Humble Inquiry: The Gentle Art of Asking Instead of Telling, which was published earlier this year.In the book, Peter refers to VUCAA. That's VUCA with an additional A. The second A stands for Anxiety. Difficult enough to deal with volatility, uncertainty, complexity, and ambiguity. Anxiety affects our ability to handle every one of those.What can we do about it all in the context of conflict?We can start by recognizing that we come from different perspectives.VUCAA may be our new norm.  And, we will benefit from recognizing that we won't all experience it or deal with it the same way. And we can exercise as much grace as we can muster. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ 

My most recent guest, Peter Schein, talked with me about his book, Humble Inquiry: The Gentle Art of Asking Instead of Telling. Peter makes a distinction between Humble Inquiry and humility. The Humble Inquiry attitude does not require humility as a personality trait. Some of us do tend toward arrogance. Yet, that trait does not preclude the application of Humble Inquiry. Peter suggests thinking of Here-and-now Humility: accepting that there are times when we are dependent on each other for sharing information and achieving goals.  No one needs to undergo a complete personality makeover to embrace the art and attitude of Humble Inquiry.  But it would likely be good to move in that direction.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

What if one misstep could jeopardize everything you've built as a CEO? Safeguarding your reputation and brand must be top of mind. In this episode of The Digital Slice Podcast, Brad Friedman and Ran Blayer dive deep into the world of corporate and reputation challenges, and the efforts it takes to amplify your message and put these challenges behind you. Since 2005, Ran has been advising top CEOs, business leaders, and brands on how to navigate through corporate and reputation challenges. He's helped them digitally amplify their key messages and agendas, allowing them to achieve their goals and establish themselves as leaders in their industries.  His team of communications, content, digital, and creative professionals work tirelessly to develop strategies and campaigns that meet the needs of their clients. They have established partnerships with leading service providers and strategic partners worldwide, ensuring their clients receive the highest-quality services available. Before he was co-founder & CEO at Percepto, Ran served as the Vice President of Sales and Business Development at Seperia. He received his BA in Political Science and Communications from Haifa University and his MA in Conflict Management and Resolution from Tel Aviv University. The Digital Slice Podcast is brought to you by Magai. Up your AI game at https://friedmansocialmedia.com/magai Visit thedigitalslicepodcast.com for complete show notes of every podcast episode.

Struggling with relationship anxiety and fear of intimacy or rejection? This episode will guide you through anxious and avoidant attachment patterns, to the core healing that can help us find confidence and security in relationships.I'm joined by Trevor Hanson, a marriage and family therapist who has helped thousands of individuals and couples heal attachment wounds and build secure, connected, confident relationships. His work has been featured by the Gottman Institute, and he's the founder of The Art of Healing, where he teaches frameworks for transforming insecurity into emotional safety.We break down the real reasons we often feel insecure, anxious, avoidant, or fearful in relationships… and how to finally feel secure, grounded, and confident in love. You'll learn the tools, communication shifts, and emotional skills that create safe + connected relationships.In this episode, we cover:How to build real confidence in relationships (and the cost of not working on your confidence)Why insecurity, fear, and jealousy appear — even in good relationshipsPractical tools for anxious attachment self-soothingWhy fear is the #1 killer of relationships and how to move through itHow avoidant partners can build emotional intimacy without feeling overwhelmedFear-based motivation vs love-based motivationHow to navigate communication “landmines'How to support a partner who feels fear or anxiety in the relationshipThe TEMPO framework and how it interrupts anxious spiralsFollow Trevor on InstagramTrevor's website: https://theartofhealingbytrevor.com  Sign up for our monthly adulting newsletter:teachmehowtoadult.ca/newsletter Follow us on the ‘gram:@teachmehowtoadultmedia@gillian.bernerFollow on TikTok: @teachmehowtoadultSubscribe on YouTube

Peter Schein joins the show to  talk about his book, the third edition of Humble Inquiry: The Gentle Art of Asking Instead of Telling. Peter had previously written with his father, Edgar Schein, now deceased. We discuss the concept of humbly inquiring, instead of boldly telling, with the goal of building relationships. And we explore how Humble Inquiry is both an art and an attitude.  You can learn more about Peter's work at the Organizational Culture and Leadership Institute here:  https://www.scheinocli.org/ . You can reach Peter at peter@ocli.org.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ 

Conflict Resolution Beyond the International Relations Paradigm: Evolving Designs as a Transformative Practice in Nagorno-Karabakh and Syria (Ibidem Press, 2017) holds the promise of freeing approaches and policies with regard to politics of identity from the fatalistic grip of realism. While the conceptual literature on identity and conflicts has moved in this alternative direction, conflict resolution practice continues to rely on realist frames and acts as an unwanted auxiliary to traditional International Relations (IR). Perpetuation of conflict discourses, marginalization, and exclusion of affected populations are widespread. They are caused by the over-reliance of conflict resolution practice on the binary frames of classic IR paradigms and also by the competitive and hierarchical relationships within the field itself. Philip Gamaghelyan relies on participatory action research (PAR) and collective auto-ethnography to expose patterns of exclusion and marginalization as well as the paradoxical reproduction of conflict-promoting frames in current conflict-resolution practice applied to the Nagorno-Karabakh and Syrian crises. He builds on the work of post-modernist scholars, on reflective practice, and on discourse analysis to explore alternative and inclusive strategies with a transformative potential through reflections and actions customary for PAR. The IR discipline, that has dominated policy-making, is only one possible lens, and often a deficient one, for defining, preventing, or resolving contemporary conflicts wrapped in identity politics. Other conceptual frameworks can help to rethink our understanding of identity and conflicts and reconstruct them as performative and not static phenomena. These transformative frameworks are increasingly influential in the conflict resolution field and can be applied to policy-making. ABOUT THE AUTHOR Philip Gamaghelyan is an Associate Professor at the Joan B. Kroc School of Peace Studies at the University of San Diego. He has served as Director of the Master's Program in Conflict Management and Resolution, the Graduate Certificate in Mediation, and the Security Studies concentration. His teaching spans conflict analysis and resolution, mediation, media and conflict, nationalism and conflict, and intervention design, among other areas. Dr. Gamaghelyan is a conflict resolution scholar-practitioner and co-founder of the Imagine Center for Conflict Transformation, where he also serves on the Board of Directors. He is the Managing Editor of Caucasus Edition: Journal of Conflict Transformation (www.caucasusedition.net). His practical and research experience extends across the post-Soviet states of Ukraine, Armenia, Azerbaijan, and Georgia, as well as Turkey, Syria, and other conflict-affected regions, where he has worked with policymakers, journalists, educators, and civil society leaders. His current research focuses on the critical re-evaluation and redesign of conflict resolution interventions in the 21st century, as well as on shaping the future of peace studies and peace practice. Areas of Expertise: Structural and symbolic violence, Ethnically-framed conflicts, Methodological innovations and intervention design in conflict resolution practice, Discourse analysis, Action research, Conflicts in Russia and Erurasia Coming Up Soon - Recently, Professor Philip Gamaghelyan was featured on BBC Audio discussing the recent Armenia-Azerbaijan peace talks that were held at the White House. In the coming days, this academic and grassroots organizer associated with the School of Peace Studies at the University of San Diego will join our PodCast to discuss his incredible publication titled Conflict Resolution Beyond the International Relations Paradigm. Evolving Designs as a Transformative Practice in Nagorno-Karabakh and Syria (2017). His expertise spans conflict analysis and resolution, mediation, media and conflict, nationalism and conflict, and intervention design, among other areas Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

Conflict Resolution Beyond the International Relations Paradigm: Evolving Designs as a Transformative Practice in Nagorno-Karabakh and Syria (Ibidem Press, 2017) holds the promise of freeing approaches and policies with regard to politics of identity from the fatalistic grip of realism. While the conceptual literature on identity and conflicts has moved in this alternative direction, conflict resolution practice continues to rely on realist frames and acts as an unwanted auxiliary to traditional International Relations (IR). Perpetuation of conflict discourses, marginalization, and exclusion of affected populations are widespread. They are caused by the over-reliance of conflict resolution practice on the binary frames of classic IR paradigms and also by the competitive and hierarchical relationships within the field itself. Philip Gamaghelyan relies on participatory action research (PAR) and collective auto-ethnography to expose patterns of exclusion and marginalization as well as the paradoxical reproduction of conflict-promoting frames in current conflict-resolution practice applied to the Nagorno-Karabakh and Syrian crises. He builds on the work of post-modernist scholars, on reflective practice, and on discourse analysis to explore alternative and inclusive strategies with a transformative potential through reflections and actions customary for PAR. The IR discipline, that has dominated policy-making, is only one possible lens, and often a deficient one, for defining, preventing, or resolving contemporary conflicts wrapped in identity politics. Other conceptual frameworks can help to rethink our understanding of identity and conflicts and reconstruct them as performative and not static phenomena. These transformative frameworks are increasingly influential in the conflict resolution field and can be applied to policy-making. ABOUT THE AUTHOR Philip Gamaghelyan is an Associate Professor at the Joan B. Kroc School of Peace Studies at the University of San Diego. He has served as Director of the Master's Program in Conflict Management and Resolution, the Graduate Certificate in Mediation, and the Security Studies concentration. His teaching spans conflict analysis and resolution, mediation, media and conflict, nationalism and conflict, and intervention design, among other areas. Dr. Gamaghelyan is a conflict resolution scholar-practitioner and co-founder of the Imagine Center for Conflict Transformation, where he also serves on the Board of Directors. He is the Managing Editor of Caucasus Edition: Journal of Conflict Transformation (www.caucasusedition.net). His practical and research experience extends across the post-Soviet states of Ukraine, Armenia, Azerbaijan, and Georgia, as well as Turkey, Syria, and other conflict-affected regions, where he has worked with policymakers, journalists, educators, and civil society leaders. His current research focuses on the critical re-evaluation and redesign of conflict resolution interventions in the 21st century, as well as on shaping the future of peace studies and peace practice. Areas of Expertise: Structural and symbolic violence, Ethnically-framed conflicts, Methodological innovations and intervention design in conflict resolution practice, Discourse analysis, Action research, Conflicts in Russia and Erurasia Coming Up Soon - Recently, Professor Philip Gamaghelyan was featured on BBC Audio discussing the recent Armenia-Azerbaijan peace talks that were held at the White House. In the coming days, this academic and grassroots organizer associated with the School of Peace Studies at the University of San Diego will join our PodCast to discuss his incredible publication titled Conflict Resolution Beyond the International Relations Paradigm. Evolving Designs as a Transformative Practice in Nagorno-Karabakh and Syria (2017). His expertise spans conflict analysis and resolution, mediation, media and conflict, nationalism and conflict, and intervention design, among other areas Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/world-affairs

“Holding off” may seem to be the opposite of jumping in, but there are some other angles.Holding off has a flavor of deliberate choice. I am thinking this through and reaching the conclusion that now is not the time. This is not the same as wimping out. It's a decision based on a reasoned analysis. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Show Notes: Jonathan Hughes talks about his career in consulting, starting with an economic consulting firm, Putnam Hayes and Bartlett, in Los Angeles. He mentions his connection back to Harvard through CMI (Conflict Management Inc.) founded by Roger Fisher and Bruce Patton, and his subsequent roles at Vantage Partners and BDO. The Career Path As a Consultant Jonathan describes his role at CMI, focusing on complex negotiations and business partnerships, and his role in helping to start the boutique firm, Vantage Partners where he spent around 25 years as a partner. He later moved over to BDO, a large professional services firm, where he led the Management Consulting practice in the US, and globally. Working As a Conflict Management ConsultantJonathan discusses his work with CMI, emphasizing the importance of managing conflict constructively and approaching conflict creatively to develop solutions. He shares his experience with a pro bono project for OCHA (Office for Coordination of Humanitarian Assistance) at the UN, focusing on partnerships with the private sector. Jonathan highlights his work with conventional and special forces in the military, including SEALs and Civil Affairs, on negotiation and conflict management training. He explains the challenges of internal and interagency negotiations, as well as those with external parties, in both the military and corporate sector.Influence Training to Special ForcesJonathan elaborates on the influence training provided to special forces, including negotiations with governments and local leaders, partner forces, CIA, and the Department of State.He compares the challenges of internal negotiations within organizations to external negotiations with customer, strategic partners, and suppliers. Jonathan emphasizes the importance of aligning different stakeholders and executives within any organization. He shares an example of a multi-billion dollar negotiation with  a state-owned enterprise a global corporation where understanding the other side's perspective was key to coming to an agreement.Unpacking Negotiation TechniquesThe conversation turns to the influence techniques at McKinsey, including role-playing scenarios and tools like legitimacy, logical persuasion, and appealing to friendship.Jonathan discusses the importance of fact-based negotiation and the role of psychology and emotional motivations in influence. He introduces the concept of "calling people to a higher purpose" and the psychological drive for consistency. Jonathan shares a story about a negotiation where challenging the other side's unreasonable demand led to a more fair agreement.Work History SummarizedWhen asked how conflict resolution training has influenced Jonathan's personal life.Jonathan says that he is sometimes better at giving advice than incorporating it himself. Jonathan mentions that he has pursued a breadth of experiences working across life sciences, and biopharma, energy and natural resources, the semiconductor industry, and the intersection of software, financial services, and data and analytics. He mentioned extensive work with Equifax over the last 13 years. Jonathan discusses the balance between competition and collaboration in his strategy work.Creative Pursuits and Cat RescuersJonathan mentions his current focus on figuring out his next steps after leaving BDO and shares his interest in film. He mentions his experience as an executive producer on a documentary called "The Cat Rescuers." Jonathan mentions his love for travel, scuba diving, reading, and writing, including contributions to Harvard Business Review and MIT's Sloan Management Review, focusing on topics ranging from innovation, to supply chain management, to negotiation, influence, and conflict management. Jonathan expresses his interest in finding another film project in the future. He emphasizes the importance of reading philosophy and science books, which continue to influence his thinking.Harvard ReflectionsJonathan mentions his concentration in philosophy and the impact of professors like John Rawls and Stanley Cavell. He highlights a course called Thinking About Thinking taught by Stephen Jay Gould, Alan Dershowitz, and Robert Nozick. Jonathan discusses the relevance of his philosophy education to his career in consulting.He mentions his continued interest in philosophy and science, despite focusing on business in his professional life. Jonathan shares recently read books, including a new translation of The Odyssey and rereading the Earthsea trilogy by Ursula K. Le Guin. He reflects on the theme of human finitude in Le Guin's books and its relevance to current discussions on human immortality and transhumanism. Jonathan expresses mixed feelings about the pursuit of human immortality and the importance of accepting human limitations. He mentions his recent LinkedIn post predicting future trends, including the impact of AI and technology on society. Timestamps: 02:56: Conflict Management and Pro Bono Work  06:25: Influence Training for Special Forces 11:37: Influence Techniques and Training Methods  22:43: Conflict Resolution in Personal Life  23:44: Professional Evolution and Current Focus  27:28: Personal Interests and Future Plans  29:19: Influential Courses and Professors at Harvard  32:48: Favorite Novels and Personal Reflections  Links: LinkedIn: Jonathan Hughes | LinkedIn Articles: What's Your Negotiation Strategy? HBR Formalize Escalation Procedures to Improve Decision-Making - MIT Sloan Review Unlearning to Innovate - Ivey Business Journal Why Influence Is a Two-Way Street - MIT SMR Store Simple Rules for Making Alliances Work - HBR Featured Non-profit: Hi. This is Mark Messenbaugh, class of 1992. Special thanks to Will Bachman for putting this podcast together to keep us all informed of what one another is doing. Great to hear your stories. The featured non-profit for this episode of The 92 Report is the Boys and Girls Clubs of America. I worked for BGCA back during the 2000s. It is a life changing organization that brings youth development and safe after school and summer programs to neighborhoods around the country that need it most. Saves Lives, saves communities. I hope you'll take a look at them. You can learn more@www.bgca.org and with that, here's Will Bachman with this week's episode. To learn more about their work, visit: www.bgca.org. AI generated show notes and transcript  

Buddy Thomas joins me to talk about his book: Love, Wisdom, Money: The Family Fiduciary's Guide to Generative Wealth. We discuss the higher standards of being a family fiduciary and how family leaders become one. Buddy also describes the phases of the intergenerational wealth journey the families can be found in: Accumulators, Harvesters, Stewards, Survivors, or Heirs. You can learn more about his work and the book here: https://lovewisdommoney.com/Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  

To infer means to guess or use reasoning. Another definition is to conclude or judge from premises or evidence.To imply means to suggest indirectly or to indicate something without actually stating it. I, the listener or reader, need to try to figure out the message that you, the speaker or writer, are sending. And I might guess wrong. Not only am I interpreting what I hear and read through my personal filter. I am also trying to read through the lines to understand what you are trying to tell me.Double the trouble? Exponentially harder?I don't know. I do know that we can be careful about what we imply, and we can try to avoid creating unnecessary problems. And we can be aware of our filter and consider when it might be doing us more harm than good. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/    

My most recent guest, Gerry O'Sullivan, talked with me about her process, The Journey of Inference. As she puts it succinctly: “Our Journey of Inference interprets the world of observable data according to our unique perspective or paradigm.”It's clear from Gerry's process and our conversation that our inferences can get us into trouble, precisely because we each carry a unique perspective or paradigm.Dictionary definitions of infer are, if not quite unique, not fully consistent.For example, one says infer means to conclude through reasoning. Another than infer means to guess or use reasoning. And yet another statesInfer can mean “to derive by reasoning; conclude or judge from premises or evidence.”It's that guessing, those premises, that can wreak havoc.  Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  

What really makes company culture crack as you scale from 10 to 30+ people? In this candid conversation, Aaron Schmookler (co-founder of The Yes Works) sits down with Àlex Rodríguez Bacardit (CEO, MarsBased) to unpack the patterns they have seen across startups and mid-size teams, remote and on-site.We dive into: preventing culture erosion during hypergrowth, why manager span of control matters, how to sell services without hard selling, practical leadership habits (Be Obvious), and the realities of building trust in distributed teams. Real stories touch on TextExpander, Medtronic, and SOG Knives, with step-by-step ideas you can apply tomorrow.If you lead a team, sell B2B services, or you are scaling a product org, this episode gives you actionable frameworks for structure, communication, and conflict, without the fluff.Support the show

Tammy drops a truth bomb right from the start: Our emotions, not our thoughts, motivate us. This episode is a quick, hard-hitting guide on how your emotions can either drive you forward or keep you and your team stuck in a pattern of limiting beliefs. Tammy provides a four-point framework to help you master self-awareness, manage your emotional triggers, and turn your emotional intelligence into the "entry ticket" for every successful conversation.   Key Takeaways for Leaders Emotions Win: We move in the direction of the dominant emotion. If you don't own your emotions, they own you and will hijack your team's success. The Power Pause: When emotions start to rise, push the pause button, take a breath, and ask the next best question to slow down the spin. The Real Raw Material: Emotions are not the enemy; they are the raw material of trust, connection, and performance. Words Create Pictures: The language you use creates a visual in your mind, and you attach emotions to that picture, which directly creates your performance. Change the words, change the outcome.   The 4 Points for Emotional Mastery Awareness is Your Entry Ticket: Your self-awareness is the entry ticket to every conversation and problem-solving at every level. If you are dysregulated, you cannot be situationally aware of others. Vacancy is as Dangerous as Volatility: Retreating, sitting silent, and vacating a difficult moment is just as damaging to trust as blowing up. It communicates a "No Vacancy" sign that pushes people away. Self-Efficacy Fuels Collective Efficacy: If key players on your team lose the belief that they can succeed (self-efficacy), it bleeds into the whole team's belief (collective efficacy). Words Create Pictures, Pictures Create Performance: Be intentional about the words you and your team use, as the visualizations attached to them pre-determine your results.   Actionable Tools & Quotes Quote: "Your emotional awareness and ability to handle feelings will actually determine your success and happiness." — John Gottman Quote: "If you don't own your emotions, they own you." The 24/72 Rule: When hijacked by emotions, utilize the 24-hour push-pause option (or 24/24/24) to process, go back to the conversation, and check in again. Your Challenge: Master self-awareness by tuning into your physical and mental triggers (heart rate, gut feeling) before you engage.   Leadership is not a solo sport—it requires self-awareness and emotional awareness. Head on over and subscribe to the Leadership Sandbox channel on YouTube, drop your emoji in the comments, and share this episode with someone who needs an emotional regulator right now.  

Our initial reaction to criticism can be exactly that: a reaction more than a response. And it can be black or white.Neither of those things tends to help.Better. Remind yourself that very few things in life are genuinely black or white.Take a pause. Take a breath.  Take a look at the criticism. No need to beat up on yourself or on the other person. View the criticism through a careful lens. One that includes analysis and also kindness to yourself and some grace to the other person. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

In the story of the Angry Man, the Buddha illustrates how to disarm criticism based or anger or rudeness. A young man came to insult the Buddha, but the Buddha did not become angry or insulted. Instead, he calmly asked the man a question: "If someone offers you a gift and you decline to accept it, to whom does it belong?". The young man replied that the gift would belong to the person who offered it. The Buddha then calmly responded: The young man replied that the gift would belong to the person who offered it. The Buddha then calmly responded: "And it is exactly the same with your anger. If you become angry with me and I do not get insulted, then the anger falls back on you. You are then the only one who becomes unhappy, not me". Although we may be less calm, and might be wise to say nothing, the lesson remains: we don't have to accept everything that is thrown at us.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

It is essential to create intercultural interface and change our scope of inclusive management by taking into account divergent patterns of thinking.Our corporate world revolves upon the idea of collaborative transformation.

Sam Osborne joins me today. We talk about his book, How to Beat the Imposter Syndrome and Be Confident.  We discuss the need to know your own values, how to deal with criticism positively, and how to believe in yourself when others don't.You can learn more about Sam's work and find resources at  https://www.selfworthsam.com/. Sam's social media handle is selfworthsam.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ 

The mediation process can be tailored to the needs of the participants and the mediator. In fact, the process can evolve a bit over the course of multiple mediation sessions.The process can be focused on a very specific, time-limited, dispute that has erupted. Or it can be all about damaging simmering tensions that are lurking beneath the surface – with no blow-up … yet. Different situations, different approaches. The framework can be structured to the needs and goals. Will we even use the word “mediation”?  In my work, at times the word itself is thought to sound too harsh. Serving the people in conflict well is the whole point. Taking full advantage of mediation's beautiful flexibility furthers that goal. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ 

When I started way back in January of 2019, conventional wisdom was that most podcasts die out after seven episodes. Now, over six years later, 90% of podcasts don't make it past three episodes. They say that's largely due to creators underestimating how much work is involved.  When I launched the podcast, I knew that I wanted to have a voice about conflict. A positive and practical perspective. That's been my goal all along and it will continue to be.  I remain convinced that we can all get more confident and more competent about dealing with conflict. There is plenty of work involved. To me, it's worth the effort.  I welcome your suggestions about potential guests.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Join us for this episode of the IASP Leadership podcast. A weekly podcast production containing short, sweet, nuggets of Wednesday wisdom for our leadership growth. In this episode, we hear from Dr. Jen Schawnke, upcoming IASP Assistant Principals Opening Keynote Speaker. Leading with heart. Handling conflict with confidence. Protecting our joy in the middle of constant demands. If that sounds like exactly what you need, you'll love this preview of our opening keynote with Dr. Jen Schwanke at the IASP Assistant Principals Conference on November 20, 2025, at the JW Marriott, Indianapolis. We highlight takeaways from her keynote, “Leading with Heart,”—school climate, authentic support, work–life integration, and self-care—and her breakout, “Conflict Management for Assistant Principals,” featuring the practical anticipate–analyze–act approach. Tune in for inspiration and ready-to-use strategies, then make plans to join us on November 20. Click to register!

Conflict Management by Mission Ebenezer Family Church

In mediation, an impartial person helps the people involved to reach an agreement that works for them. Mediation is often said to consist of three main types.Some mediators stick quite closely to one approach.  Others feel comfortable favoring one or another in different situations. The lines can blur in practice more than they do in theory. Broadly speaking, the main “types” are evaluative, facilitative, and transformative.  Transformative is the least well-known of them. A fourth, narrative mediation, pops up occasionally in discussions in the conflict resolution field. Their names describe them well.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ 

John has a few topics to cover - Trump saying he is firing FED Chair Lisa Cook; his new executive order proclaiming flag burning illegal; and the recapture of Kilmar Abrego Garcia. He also discusses the plethora of signs that Trump is sliding downward in his health. Then, he interviews Dr. Nolan Higdon. He is the author of The Anatomy of Fake News: A Critical News Literacy Education. His most recent publications include - Let's Agree to Disagree: A Critical Thinking Guide to Communication, Conflict Management, and Critical Media Literacy with Mickey Huff and The Podcaster's Dilemma: Decolonizing Podcasters in the Era of Surveillance Capitalism. Higdon is a founding member of the Critical Media Literacy Conference of the Americas. Next, he jokes with comedian Rhonda Hansome and they talk to listeners about Trump's latest mishigas. And then closing it up - John welcomes back Kevin McDonald of Kids in the Hall. They promote his new hilarious, autobiographical rock opera titled Kevin McDonald Superstar. It recounts some of the most outrageous and shameful stories from his life, set to music. (Performing tonight and tomorrow in Philly at PhilaMOCA).See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Phyllis Weiss Haserot joins me today. Phyllis has been curious about cross-generational communication for decades. She built on her natural ability with education and experience. We talk about the danger of making assumptions, the value in asking good questions, and the importance of continuing conversations. You can reach her by email here: pwhasarot@pdcounsel.com, find her on LinkedIn here: https://www.linkedin.com/in/pwhaserot/.Her website, https://youcantgoogleit.com/ , contains tips and insights, as well as information about her books.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Here's how writers can apply the five conflict management styles to create richer, more realistic character conflicts in your fiction.

Last time, I talked about the virtue of making a plan. The situation isn't good. Bad conflict is brewing. You have decided that it's time for a chat.You want this chat to be productive. So how do you set up for success? One way to work through the set-up is to break it down.   Why?  Who? When? How? Where? What?         Excellent. You have made a plan. A good one. Oops.  As plans do, this one is about to fall apart. Something – or a few things – have changed. Now what? You can use the same approach to figure out your pivot.Of course, I have framed this all of this as considering how to set up for a productive chat and then pivot ahead of time.If the pivot needs to happen after the chat has begun, resist any temptation to plow ahead. Give yourself and the other person (or people) a chance to take a pause. Reconsider and then figure out what that pivot should look like. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ 

Let's imagine for a moment that you have decided that it's time for a conversation, chat, or discussion.One way to work through the set-up is to break it down.  Why?  Who? When? How? Where? What? Giving careful thought to the planning process gives a boost to the probability of success. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ 

Nathan brings Emmanuel back to the show to discuss the journey of emerging entrepreneurs, the mental challenges they face, and the importance of understanding the difference between self-employment and true entrepreneurship. Guest Name: Emmanuel Williams Title: Economic Justice & Development Director Company: Black United Fund of Oregon Expertise: The Emerging Entrepreneur Program (EEP) is a transformative 9-month initiative designed to equip and empower entrepreneurs. Website: https://bufor.org Email: emmanuel@bufor.org   Watch the full YouTube Video.   Watch the Podcast Shorts. 

Conflict Management: How to Defuse Yourself Before the Blowup Conflict is inevitable. Whether it's at work, in your relationships, or in your community, you will face moments where emotions run high and disagreements arise. The difference between destructive conflict and constructive resolution comes down to one key principle: defusing yourself first. In this post, we'll […] The post #84 – Conflict Management: How to Defuse Yourself appeared first on MIND FOR LIFE.

We send a message by the language we use.  In my work, some people don't want to engage in mediation because they feel the connotation is too negative. But they are comfortable with the idea that I would be that trained, impartial third person who helps them navigate their way to a resolution.  If that language works for them, it's fine by me.In informal settings, without a third party, what do you say when you want to broach a topic that might be challenging? Can we chat? Are you open to a conversation? Do you agree we need to discuss … whatever it is. Is it time for a meeting?Should we have a heart-to-heart?We can be conscious of our choice of language to describe this proposed interaction.  It sets the stage from the outset.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ 

Conflict Management Strategies: How to Handle Tension Before It Escalates Conflict is inevitable—but chaos isn't. Whether you're managing a team, navigating office politics, or dealing with personal relationships, mastering conflict management strategies is key to building trust, maintaining productivity, and reducing stress. In this post, based on the Mind For Life podcast with Dr. Jeff […] The post #83 – Foundations for Wise Conflict Management Strategies appeared first on MIND FOR LIFE.

Chuck Wisner joins me to talk about his book, The Art of Conscious Conversations: Transforming how we talk, listen, and interact. We discuss four conversations that help us become conscious of our internal and external dialogue. And how four essential questions can expose our hidden – and often harmful – internal thoughts, assumptions, and judgments. You can learn more about Chuck and his work here: https://www.chuckwisner.com/ .  You can find him on LinkedIn here: https://www.linkedin.com/in/chuck-wisner/ and on Instagram here: chuck_wisner.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ 

Summary When you hear the word negotiation, what comes to mind? A boardroom showdown? A salary discussion? In this episode, Andy welcomes back Dr. Mike Clayton, author of How to Negotiate: Practical and Proven Skills to Help You Strike Better Deals to unpack the truth about negotiating. Mike brings clarity, wisdom, and practicality to a skill that project managers and frontline leaders use more often than they might realize. In this conversation, you'll learn why negotiation is not a talent you're born with. Rather, it's a skill you can build. Mike explains how to prepare effectively, how to open conversations the right way, and how to bargain in ways that foster agreement, not conflict. You'll discover surprising examples of everyday negotiations, phrases that help (and hurt) rapport, and even ideas to help your kids become more confident negotiators. If you're looking for insights on how to lead through conversations that matter, this episode is for you! Sound Bites “Negotiation is a process of searching for an agreement that satisfies both parties.” “You can become a good negotiator the same way you become a good leader: by learning and practicing.” “Building agreement on agreement is easier than building agreement on disagreement.” "What will you get when you've got it? Because that's the motivator." “If we respect each other and follow a process, we can negotiate even in tough situations.” “The phrases that are best for building rapport are questions.” “Signposting the junction means alerting our counterparty that we think we're coming to the point where we need to stop.” “Your credibility is currency. Character and trust are foundational in negotiation.” “Almost every conversation where two people want different things is a negotiation.” “It's okay to negotiate. It's okay to walk away. And it's okay to not always win.” Chapters 00:00 Introduction 01:50 Start of Interview 01:04 Understanding Negotiation as a Skill 02:01 Common Myths About Negotiation 05:39 The Process of Negotiation 12:31 Preparing for a Negotiation 16:12 Opening a Negotiation 23:05 Introduction to Feedback and Negotiation 23:43 Breaking Down Feedback 24:42 The Yes Mindset in Negotiation 25:56 Building Rapport in Negotiation 27:40 The Light and Dark Sides of Language 29:08 Signposting the Junction in Negotiation 31:47 Establishing Character in Negotiation 34:21 Teaching Kids to Negotiate 38:34 End of Interview 39:01 Andy Comments After the Interview 42:09 Outtakes Learn More You can find Mike's content and negotiation advice at his YouTube channel: OnlinePMCourses. For more learning on negotiation, check out these episodes: Episode 444 with Rick Czaplewski, who provides negotiating secrets for project managers Episode 412 with Scott Walker, who provides insights from a former hostage negotiator Episode 148 with Dan Shapiro: High-stakes negotiation from a Harvard expert Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Negotiation, Communication, Emotional Intelligence, Project Management, Influence, Rapport Building, Conflict Resolution, Trust, Team Collaboration, Process Thinking, Parenting The following music was used for this episode: Music: Summer Awakening by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Here's a quote from Dr. Marshall Rosenberg's book, Nonviolent Communication, A Language of Life, that sums up Connecting Compassionately With Ourselves: “When we are internally violent towards ourselves, it is difficult to be genuinely compassionate towards others.” To exercise self-compassion we can evaluate ourselves in ways that promote growth instead of self-hatred. When we have been less than perfect, we can focus on a desire to enrich life for ourselves and others rather than to shame or guilt-trip ourselves. We can avoid “shoulding” ourselves.We can recognize judgmental self-talk when it happens and then quickly focus our attention on underlying needs that may not have been met. Feelings and unmet needs may have stimulated past actions which we now regret.When we acknowledge that possibility, we can better exercise self-forgiveness. Going forward, we can then be conscious of what need is being served by the choices we make.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Conflict is a natural part of human life, and your salon company is no exception. Our guest Nicholas Burns studies organizational behavior, and he says research demonstrates there are mant healthy ways of managing conflicts within a company. Hint: It starts with team goals, and a work environment where employees know where to turn with a problem, and have a chance to have their voices heard. We explore concepts like super-ordinate goals, peer-to-peer learning, psychological safety, procedural justice and emotional labor. Also: team-building exercises - yes or no?! And how to handle a client who may be oversharing from the chair. Nicholas Burns is a behavioral scientist who studies organizational behavior and questions of how companies can become more efficient and more ethical. He works as a research consultant in New York City. This episode is hosted by SUMM IT UP producer Andrea Muraskin, filling in for Blake Reed Evans. Let us know what you think of this episode! You can leave a  rating and review on Apple Podcasts or a comment on Spotify.  Follow Summit Salon Business Center on Instagram @SummitSalon, and on TikTok at SummitSalon. SUMM IT UP is now on YouTube! Watch extended cuts of our interviews at www.youtube.com/@summitunlockedFind host Blake Reed Evans on Instagram @BlakeReedEvans and on TikTok at blakereedevans. His DM's are always open! You can email Blake at bevans@summitsalon.com. Visit us at SummitSalon.com to connect with others in the industry.

Dr. Marshall Rosenberg developed the concept of Nonviolent Communication – or NVC.  His book, Nonviolent Communication, A Language of Life, begins with this quote, capturing the fundamental premise of NVC: “What I want in my life is compassion, a flow between myself and others based on a mutual giving from the heart.” Specific forms of language are identified as alienating us from our natural state of compassion, including moralistic judgments, making comparisons, and denying responsibility. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Conflict Management - Mid-Meltdown Editionif Marcus was running a bakery, what would that look like?”Emma stopped mid-rant. “What?”“I'm serious. Marcus the micromanaging bakery owner. Paint me the picture.”She looked at me like I'd suggested we rob a bank together and then buy a radio station with the funds.But then something shifted. A tiny smile crept across her face...How to connect with AgileDad:- [website] https://www.agiledad.com/- [instagram] https://www.instagram.com/agile_coach/- [facebook] https://www.facebook.com/RealAgileDad/- [Linkedin] https://www.linkedin.com/in/leehenson/

We want to hear from you.If you've been enjoying the show, we'd love your input. It only takes a minute to answer our listener survey, and your feedback really helps us improve the podcast: https://docs.google.com/forms/d/e/1FAIpQLSeb6AltIruAF2Ut0I3b-6XmdAeO0TNNJP_SlRGOo11syj4Uhw/formResponseIn this episode, Chris sits down with conflict resolution specialist and psychologist Simon Goode for a masterclass on how to stay calm under pressure, handle conflict with confidence, and navigate tough conversations without losing your cool—or your values.From prehistoric hardwiring to modern workplace stress, Simon breaks down why our brains react the way they do in high-stakes situations—and what we can actually do about it. Whether you're dealing with difficult clients, performance reviews, or your own internal panic loop, Simon offers clear, actionable tools for keeping your composure and showing up as your best self.Timestamps:(00:09) – Confidence in Conflict Management(04:13) – Conflict and Self-Regulation(21:15) – Emotional Responses in the Modern World(33:01) – Managing Client Anxiety with Empathy(41:43) – Self-Regulation Techniques for Tough Conversations(58:00) – Assertiveness & Resetting in Conflict(01:04:23) – A Framework for Assertive Communication(01:15:52) – Balancing Conflict and Self-CareCheck out today's guest, Simon Goode: Simon's Website: https://www.simongoode.com/Check out The Futur:Website: https://www.thefutur.com/Courses: https://www.thefutur.com/shopLinkedin: https://www.linkedin.com/company/the-futur/Podcasts: https://thefutur.com/podcastInstagram: https://www.instagram.com/thefuturishere/Facebook: https://www.facebook.com/theFuturisHere/Twitter: https://x.com/thefuturishereTikTok: https://www.tiktok.com/@thefuturishereYoutube:https://www.youtube.com/thefuturishereCheck out Chris Do:Website: https://zaap.bio/thechrisdoLinkedIn:https://www.linkedin.com/in/thechrisdo/Facebook:https://www.facebook.com/BizOfDesignInstagram:https://www.instagram.com/thechrisdo/Twitter:https://x.com/thechrisdoTikTok:https://www.tiktok.com/@thechrisdoThreads:https://www.threads.net/@thechrisdoZaap: https://zaap.bio/thechrisdoClubhouse:

Summary In this episode, Andy welcomes back leadership coach Josefine Campbell to discuss her newest book, 12 Tools for Managing a Selfish Leader. If you've ever had a boss who seemed unpredictable, emotionally draining, or even manipulative, this conversation offers tools and insights that can help. Josefine shares the inspiration behind the book, which is based on the story of a coaching client who successfully navigated a toxic leadership environment. You'll learn how to identify the early signals of stress in yourself and your team, apply tools like the Stress Staircase and the Three Relationship Circles, and recognize behaviors like “praise with a twist.” Most importantly, Josefine emphasizes the critical turning point: recognizing that while you can't change a selfish leader, you can change how you manage yourself to better navigate the relationship. If you're looking for insights on how to manage up, preserve your well-being, and lead yourself through challenging leadership dynamics, this episode is for you! Sound Bites “To qualify as a selfish leader, the way I use the term: it's someone who puts their own interests before the interests of the common good of the company, of the team, and of the people.” “Your breath is the only vital response you can control. It's your way back to calm in the moment.” “Over-responsibility is a shadow trait of high achievers. When you are highly responsible, it has a dark side. It makes it difficult for you to let go.” “I cannot change him. I can somehow manage him, but it is about how I manage myself to manage him.” “The turning point comes when you stop trying to change them and start managing yourself.” Chapters 00:00 Introduction 02:07 Start of Interview 02:20 Why This Book? What Sparked the Idea? 06:00 What Is—and Isn't—a Selfish Leader? 08:40 Subtle Early Warning Signs of Stress 10:09 The Stress Staircase: What It Is and How to Use It 13:00 From a Hijacked Mental State to Being Ready 16:49 Techniques: Rewriting History and Praise With a Twist 23:35 Over-Responsibility and High Achievers 26:20 The Three Relationship Circles 29:04 Managing Yourself to Manage Them 32:36 Stay or Go? Coaching Through That Crossroads 35:01 End of Interview 35:36 Andy Comments After the Interview 39:03 Outtakes Learn More You can learn more about Josefine and her book at josefinecampbell.com/books. For more learning on this topic, check out: Episode 395, our first conversation with Josefine about leading through complexity. Episode 317 with Mary Abbajay about managing up and succeeding with any boss. Episode 422 with Bruce Tulgan on how to manage your boss. Pass the PMP Exam This Year If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Project Management, Managing Up, Emotional Intelligence, Coaching, Stress Management, Toxic Leadership, Conflict Navigation, Workplace Psychology, Self-Leadership, Empathy, Team Dynamics The following music was used for this episode: Music: Summer Awakening by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license