Podcasts about Conflict management

Hard conversations are part of leadership, but saying what needs to be said without making things worse takes some work. In this Just Lead Podcast episode, Pastor Q talks about how to prepare for difficult conversations, stay focused on the real issue, communicate with clarity, and listen without losing sight of what needs to change.The goal isn't just to get something off your chest. It's to say it in a way the other person can actually hear. Because avoidance creates confusion, anger creates damage, and healthy leadership brings clarity.Don't wait until frustration takes over. Get clear about what needs to be said, consider how the other person will hear it, and have the conversation. You can't control their reaction, but you can control how you communicate. Be clear. Listen well. Treat them with dignity. Then make sure you both understand what needs to change and what happens next.

“I'm not saying necessarily fight more, I'm saying fight better.”Conflict doesn't have to mean avoidance or escalation. Priya Parker, expert facilitator, strategic advisor and author of The Art of Fighting: The Transformative Power of Conflict, argues there's a third option: “healthy heat,” where disagreement is handled with enough care, curiosity, and even humor to become productive rather than destructive. In this episode of Think Fast, Talk Smart, Parker joins Matt Abrahams to rethink how we approach disagreement. She explains why practicing low-stakes conflict can prepare us for harder conversations, how teams can build better systems for working through tension, and why the goal isn't to fight more, but to fight better.Takeaways:Conflict can be productive when you learn to hold the heat. Rather than avoiding disagreement or letting it escalate, adding care, humor, and curiosity can turn tension into something clarifying and constructive.Don't fight more, fight better. Preparing for difficult conversations, clarifying your purpose, and creating structures for disagreement can help teams address the issues that matter instead of avoiding them.Activity:Start a grapple. Identify one issue your team keeps avoiding or turning into a logistical discussion. Give it a dedicated meeting where the explicit purpose is to debate the issue, hear different viewpoints, make a decision, and commit to what happens next.Printable Expanded Takeaways & ActivitiesEpisode Reference Links:Priya ParkerPriya's Books: The Art of Gathering / The Art of FightingEp.174 Fix Meetings: Transform Gatherings Into Meaningful Moments  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (00:55) - Healthy Heat (01:54) - Practicing Disagreement (07:29) - Conflict in the Moment (10:19) - Normalizing Conflict (14:47) - Conflict as a Signal (17:29) - Starting the Conversation (20:25) - The Final Three Questions (23:51) - Conclusion

Join us as we continue our study in Nehemiah!

Bill Taylor spent over 20 years as a championship-level collegiate head coach before a deeply challenging conflict in his career revealed a gap he hadn't expected: he didn't have the skills to manage it. That honest reckoning led him to pursue a Master's degree in Conflict Management — and ultimately to found Sports Conflict Lab, dedicated to bringing one of the most overlooked tools in sports to coaches, administrators, athletes, and families.His book, Managing Sports Conflict: Five Tools to Master Conflict, breaks down the value and danger of conflict in sport, its unique impact on team culture, and the practical tools anyone involved in sports can use to face conflict with confidence rather than fear or avoidance.For sports parents, this conversation hits close to home. Conflict between parents and coaches, between teammates, between parent and child after a hard game — it's everywhere in youth sports, and most of us were never taught how to handle it. Bill makes the case that well-managed conflict isn't a threat to success. It's a pathway to it.Connect with BillLinkedIn: linkedin.com/in/bill-taylorWebsite: sportsconflictlab.comBook: Managing Sports Conflict — available at sportsconflictlab.comInstagram: @sports_conflict_labX: @Sports_ConflictSubscribe at hernanchousa.com

Last time, I talked a bit about the meaning of the “attention economy”, a term coined over fifty years ago by Herbert Simon, a Nobel prize winner for economics. The idea is that human focus is a limited natural resource. From a conflict perspective, quick thinking rarely serves us well. So, what do we do? First, as with many things, recognize what is going on in ourselves. Second, once we are aware of a growing tendency to embrace speed, we can be more conscious of the value of slowing down.  Third, we can recognize that others are subject to these same external forces that are encouraging speed. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/        

The “attention economy” is a term coined over fifty years ago by Herbert Simon, a Nobel prize winner for economics. The idea is that human focus is a limited natural resource. Speedy, reactive thinking is prioritized by our brains when we are exposed to it again and again. And rewarded, in a number of ways, for diving into it.  This type of thinking, reactive and not especially deliberate, patient, or careful, becomes more and more comfortable. And the slower, truly thoughtful and contemplative type of thinking is used less. A type of thinking that took more effort to begin with is now seeming even more difficult as we just don't do it as much.  From a conflict perspective, nothing good comes from moving farther away from patient and careful thought to quick reaction. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/      

Over time, I have come to see my podcast as a way to give back. Through my own content, I can share what I have learned so far. And I can continue to learn and to share even more.   My guests are … no one word sums them up.Insightful is the closest.  Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/ 

"The first negotiation is actually a negotiation I have with myself about my own story."Before you can have hard conversations with others, you need to have an honest conversation with yourself. That's the counterintuitive advice from Sheila Heen, a Harvard Law School lecturer and co-author of Difficult Conversations: How to Discuss What Matters Most, who says our own internal narratives often derail our attempts at negotiation and conflict resolution. In this episode of Think Fast, Talk Smart , Heen joins Matt Abrahams to explore effective communication in high-stakes situations. From giving and receiving feedback with her “ACE” framework (Appreciation, Coaching, and Evaluation) to recognizing the "degrees of difficulty" in disagreements, she offers practical strategies for having productive conversations even when emotions run high.Key Takeaways:Difficult conversations start with understanding yourself. Before trying to change someone else's mind, examine your own assumptions, emotions, and goals to create space for a more productive dialogue.Curiosity turns conflict into collaboration. Replacing blame with genuine questions and focusing on understanding rather than convincing helps build trust, reduce defensiveness, and move conversations forward.Activity:Decode feedback. The next time someone asks for feedback, don't answer immediately. Implement the ACE framework. First ask: "Are you looking for appreciation, coaching, or evaluation?" Then tailor your response to match what they actually needEpisode Reference Links:Sheila HeenSheila's Book: Difficult ConversationsEp. 204 Tough Talks: Turn Tension Into Trust Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (01:40) - Facing Difficult Conversations (03:53) - The Feelings Beneath Conflict (07:02) - The Stories We Tell Ourselves (08:19) - Start with the Third Story (09:59) - The Power of Questions (12:36) - Breaking an Impasse (16:15) - The Language of Curiosity (17:12) - Feedback That Lands (20:18) - Asking for Better Feedback (22:38) - Looking Beneath the Surface (24:15) - The Final Three Questions (31:30) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.comJoin our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Rana Gujral joins me to talk about his book, The AI Instinct: The Future of AI and Human Decision-Making. We discuss whether we humans are paying attention to the right things when we consider our relationship with AI and whether our fear of what we don't know gets in the way of that. We talk about challenge of cognitive drift, the problem of oracle worship, and what we forfeit with a loss of friction.  You can learn more about the book here: https://www.theaiinstinct.com/. You can learn more about Rana's work here: https://ranagujral.com/ and follow him on  X here: @ranagujral.com. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/      

When we are stuck. At an impasse in a conflict. Or feeling that valued relationships are at risk of falling apart. Or paralyzed because we don't know how to broach the topic that is percolating under the surface.  We can benefit from looking back, in order to move forward.  We have all heard that hindsight is 20/20. We can actually embrace that idea and use the advantage of hindsight to help us figure out our next, positive steps. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/      

In A Post-Liberal Peace: How Emergent Powers Are Reshaping Global Conflict Management (Cornell UP, 2026), Dr. Monalisa Adhikari shows how rising powers like India and China are reshaping global peace governance. Over recent decades, both countries have deepened engagement with institutions built on liberal principles, including those related to peacebuilding. Their growing role raises critical questions about how their approaches diverge from liberal models and their impact on the domestic politics of conflict-affected states. Focusing on India and China's involvement in peace processes in Nepal and Myanmar, Dr. Adhikari demonstrates that these powers advance distinctive, state-centered programs that privilege regional stakeholders, stability, development, and pragmatism. Operating under conditions of "negotiated coexistence" with liberal peacebuilders, their initiatives neither fully align with nor openly contest existing actors, limiting cooperation while avoiding confrontation. This pluralized form of international engagement enables domestic elites to resist external pressures, producing hybrid peace orders that incorporate some liberal elements yet remain largely at the status quo—and often illiberal. Rich with archival and interview evidence, A Post-Liberal Peace sheds light on alternative forms of peacebuilding and their on-the-ground effects in an increasingly multipolar world. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda's interviews on New Books with Miranda Melcher, wherever you get your podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

In A Post-Liberal Peace: How Emergent Powers Are Reshaping Global Conflict Management (Cornell UP, 2026), Dr. Monalisa Adhikari shows how rising powers like India and China are reshaping global peace governance. Over recent decades, both countries have deepened engagement with institutions built on liberal principles, including those related to peacebuilding. Their growing role raises critical questions about how their approaches diverge from liberal models and their impact on the domestic politics of conflict-affected states. Focusing on India and China's involvement in peace processes in Nepal and Myanmar, Dr. Adhikari demonstrates that these powers advance distinctive, state-centered programs that privilege regional stakeholders, stability, development, and pragmatism. Operating under conditions of "negotiated coexistence" with liberal peacebuilders, their initiatives neither fully align with nor openly contest existing actors, limiting cooperation while avoiding confrontation. This pluralized form of international engagement enables domestic elites to resist external pressures, producing hybrid peace orders that incorporate some liberal elements yet remain largely at the status quo—and often illiberal. Rich with archival and interview evidence, A Post-Liberal Peace sheds light on alternative forms of peacebuilding and their on-the-ground effects in an increasingly multipolar world. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda's interviews on New Books with Miranda Melcher, wherever you get your podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/military-history

In A Post-Liberal Peace: How Emergent Powers Are Reshaping Global Conflict Management (Cornell UP, 2026), Dr. Monalisa Adhikari shows how rising powers like India and China are reshaping global peace governance. Over recent decades, both countries have deepened engagement with institutions built on liberal principles, including those related to peacebuilding. Their growing role raises critical questions about how their approaches diverge from liberal models and their impact on the domestic politics of conflict-affected states. Focusing on India and China's involvement in peace processes in Nepal and Myanmar, Dr. Adhikari demonstrates that these powers advance distinctive, state-centered programs that privilege regional stakeholders, stability, development, and pragmatism. Operating under conditions of "negotiated coexistence" with liberal peacebuilders, their initiatives neither fully align with nor openly contest existing actors, limiting cooperation while avoiding confrontation. This pluralized form of international engagement enables domestic elites to resist external pressures, producing hybrid peace orders that incorporate some liberal elements yet remain largely at the status quo—and often illiberal. Rich with archival and interview evidence, A Post-Liberal Peace sheds light on alternative forms of peacebuilding and their on-the-ground effects in an increasingly multipolar world. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda's interviews on New Books with Miranda Melcher, wherever you get your podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/political-science

In A Post-Liberal Peace: How Emergent Powers Are Reshaping Global Conflict Management (Cornell UP, 2026), Dr. Monalisa Adhikari shows how rising powers like India and China are reshaping global peace governance. Over recent decades, both countries have deepened engagement with institutions built on liberal principles, including those related to peacebuilding. Their growing role raises critical questions about how their approaches diverge from liberal models and their impact on the domestic politics of conflict-affected states. Focusing on India and China's involvement in peace processes in Nepal and Myanmar, Dr. Adhikari demonstrates that these powers advance distinctive, state-centered programs that privilege regional stakeholders, stability, development, and pragmatism. Operating under conditions of "negotiated coexistence" with liberal peacebuilders, their initiatives neither fully align with nor openly contest existing actors, limiting cooperation while avoiding confrontation. This pluralized form of international engagement enables domestic elites to resist external pressures, producing hybrid peace orders that incorporate some liberal elements yet remain largely at the status quo—and often illiberal. Rich with archival and interview evidence, A Post-Liberal Peace sheds light on alternative forms of peacebuilding and their on-the-ground effects in an increasingly multipolar world. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda's interviews on New Books with Miranda Melcher, wherever you get your podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/world-affairs

In A Post-Liberal Peace: How Emergent Powers Are Reshaping Global Conflict Management (Cornell UP, 2026), Dr. Monalisa Adhikari shows how rising powers like India and China are reshaping global peace governance. Over recent decades, both countries have deepened engagement with institutions built on liberal principles, including those related to peacebuilding. Their growing role raises critical questions about how their approaches diverge from liberal models and their impact on the domestic politics of conflict-affected states. Focusing on India and China's involvement in peace processes in Nepal and Myanmar, Dr. Adhikari demonstrates that these powers advance distinctive, state-centered programs that privilege regional stakeholders, stability, development, and pragmatism. Operating under conditions of "negotiated coexistence" with liberal peacebuilders, their initiatives neither fully align with nor openly contest existing actors, limiting cooperation while avoiding confrontation. This pluralized form of international engagement enables domestic elites to resist external pressures, producing hybrid peace orders that incorporate some liberal elements yet remain largely at the status quo—and often illiberal. Rich with archival and interview evidence, A Post-Liberal Peace sheds light on alternative forms of peacebuilding and their on-the-ground effects in an increasingly multipolar world. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda's interviews on New Books with Miranda Melcher, wherever you get your podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/chinese-studies

In A Post-Liberal Peace: How Emergent Powers Are Reshaping Global Conflict Management (Cornell UP, 2026), Dr. Monalisa Adhikari shows how rising powers like India and China are reshaping global peace governance. Over recent decades, both countries have deepened engagement with institutions built on liberal principles, including those related to peacebuilding. Their growing role raises critical questions about how their approaches diverge from liberal models and their impact on the domestic politics of conflict-affected states. Focusing on India and China's involvement in peace processes in Nepal and Myanmar, Dr. Adhikari demonstrates that these powers advance distinctive, state-centered programs that privilege regional stakeholders, stability, development, and pragmatism. Operating under conditions of "negotiated coexistence" with liberal peacebuilders, their initiatives neither fully align with nor openly contest existing actors, limiting cooperation while avoiding confrontation. This pluralized form of international engagement enables domestic elites to resist external pressures, producing hybrid peace orders that incorporate some liberal elements yet remain largely at the status quo—and often illiberal. Rich with archival and interview evidence, A Post-Liberal Peace sheds light on alternative forms of peacebuilding and their on-the-ground effects in an increasingly multipolar world. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda's interviews on New Books with Miranda Melcher, wherever you get your podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/south-asian-studies

In A Post-Liberal Peace: How Emergent Powers Are Reshaping Global Conflict Management (Cornell UP, 2026), Dr. Monalisa Adhikari shows how rising powers like India and China are reshaping global peace governance. Over recent decades, both countries have deepened engagement with institutions built on liberal principles, including those related to peacebuilding. Their growing role raises critical questions about how their approaches diverge from liberal models and their impact on the domestic politics of conflict-affected states. Focusing on India and China's involvement in peace processes in Nepal and Myanmar, Dr. Adhikari demonstrates that these powers advance distinctive, state-centered programs that privilege regional stakeholders, stability, development, and pragmatism. Operating under conditions of "negotiated coexistence" with liberal peacebuilders, their initiatives neither fully align with nor openly contest existing actors, limiting cooperation while avoiding confrontation. This pluralized form of international engagement enables domestic elites to resist external pressures, producing hybrid peace orders that incorporate some liberal elements yet remain largely at the status quo—and often illiberal. Rich with archival and interview evidence, A Post-Liberal Peace sheds light on alternative forms of peacebuilding and their on-the-ground effects in an increasingly multipolar world. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda's interviews on New Books with Miranda Melcher, wherever you get your podcasts. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/national-security

Sometimes, the idea of the journey and the destination can be taken too far. Better: when a group needs to make a decision, that decision-making process can be, if not as important as the ultimate decision, a profound influence on the interpersonal relationships. In a professional context, the best advisors are those who continue the journey to learn, grow, and evolve.  Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/    

Conflict isn't the sign of a broken relationship, it's an opportunity to build a stronger one. This week we begin exploring the relationship maximizers by looking at one of the most important skills every healthy relationship needs: conflict management. Whether in marriage, friendship, family, or the church, conflict is inevitable. The difference isn't whether conflict happens, but how we choose to respond to it.

Progress that is -- not “success”. It can be essential to focus on progress, instead of success – however success might be defined. Think about markers of progress. If we focus on progress, and not success, it can be easier to see positive signs. And seeing them can motivate anyone involved to continue working on the problem. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

How to Stop Teen Push Back: The Brain Science of Conflict Management Picture this: It's Tuesday night. You ask your teenager a simple, reasonable question about their homework or chores. Suddenly, you're locked in a high-stakes standoff. Doors slam, voices rise, and before you know it, you're launching into a passionate, well-meaning lecture that you know they aren't listening to. We've all been there. As parents of adolescents, it's easy to feel like every interaction is a potential landmine. But what if the secret to ending teen pushback isn't arguing louder or laying down the law harder? What if the key is actually understanding the brain science behind the blowup? In this episode of The Impactful Parent, host Kristina Campos sits down with Mitch Weisberg—seasoned educator, conflict resolution trainer, and author of Mindshifting: Conflict and Collaboration. Together, they break down why well-meaning lectures backfire and how science-backed questions can flip your household script from chaos to genuine collaboration.   Episode Chapters: 00:00 - The Tuesday night standoff & brain science behind blowups 02:00 - Why your brain leaves the building in survival mode 02:56 - Conflict languages & non-complimentary statements 04:22 - Why lectures always backfire with teenagers 06:26 - The 5 Conflict Styles (Compete, Avoid, Accommodate, Collaborate, Negotiate) 10:23 - Parenting as mini-experiments & learning from feedback 12:46 - 3 immediate mind-shift tools for reactive parents 16:36 - How to ask curiosity-driven questions instead of lecturing 20:47 - Using strengths-based feedback to lower defenses 22:38 - The "Perhaps I Can" technique to boost teen confidence 26:45 - Overview of Mindshifting: Conflict and Collaboration 29:13 - The #1 fundamental truth for overwhelmed parents  

This solo episode of Do Good to Lead Well focuses on one of the most common challenges in both leadership and everyday life: continually repeating the same difficult conversation without real resolution. Drawing on the important work of Crucial Conversations and Crucial Accountability, I explore the transformative CPR model (Content, Pattern, Relationship) as a deceptively simple framework for breaking frustrating cycles.I talk about how most people stay stuck addressing immediate content rather than recognizing damaging patterns or the deeper relationship impacts underneath. I also share concrete scripts using common scenarios to bring to life how shifting the “elevation” of a conversation can untangle recurring problems and restore trust.Leaders, teammates, and anyone facing persistent roadblocks in communication will walk away with actionable tools to finally resolve stubborn issues. Share your thoughts on how you have dealt with these situations and better yet, share the episode with someone who you feel would benefit from hearing it.What You'll Learn- What is C.P.R. in difficult conversations?- The importance of addressing issues early.- The trap of relitigating the same content without recognizing a pattern.- The risk of escalating prematurely to relationship-level concerns after a single incident.- The problem of “piling on,” or tackling content, pattern, and relationship all at once. Podcast Timestamps(00:03) - The Recurring Conversation Challenge(01:23) - Introducing the CPR Model(03:30) - Content: Addressing Issues Early(06:08) - Elevating to Pattern-Level Conversations(08:50) - Relationship: Impact on Trust and Collaboration(10:43) - Approaching Difficult Conversations from Different Roles(14:46) - Common Traps and Pitfalls in Tough Conversations(17:53) - Choosing the Right Level for Effective Dialogue(19:33) - Final Reflections and a Call to ActionKEYWORDSPositive Leadership, Difficult Conversations, Conflict Management, Crucial Conversations, Crucial Accountability, CPR model, Content Pattern Relationship, Communication Framework, Workplace Relationships, Feedback Scripts, Pattern Recognition, Escalation in Conversations, Resolving Conflict, Peer Conversations, Leadership Communication, Employee Feedback, Conversational Traps, CEO Success

Polina Rabinovich Crottty joins me to talk about her journey from fairly traditional work in wealth management to her co-founding of Generations Aligned with Matthew Rezac, where they provide coaching, facilitation, retreats, and workshops for families where something is longing to shift.  We touch on how her early life experience, moving to the U.S. from Russia as the Soviet Union collapsed, informed her initial views about money, her training in Compassionate Inquiry™ and in the Family Constellation framework. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Flames suggest bad conflict, the destructive kind. Sparks suggest the good kind: the type that inspires creative thinking, effective collaboration, daring innovation.  Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

How do we choose love over fear when relationships get hard? Welcome to today's ICYMI, where we kick off the week with a quick game-changing tip from an episode that you might have missed.  This advice from Trevor Hanson will guide you through common communication landmines, why fear is the #1 killer of relationships, and how to move through fear by accessing our primary emotions and communicating without self-protection. I'm joined by Trevor Hanson, a marriage and family therapist who has helped thousands of individuals and couples heal attachment wounds and build secure, connected, confident relationships. His work has been featured by the Gottman Institute, and he's the founder of The Art of Healing, where he teaches frameworks for transforming insecurity into emotional safety. Listen to our full episode with Trevor here. Tune in every Monday for an expert dose of life advice in under 10 minutes. Follow Trevor on Instagram Trevor's website: https://theartofhealingbytrevor.com For advertising and sponsorship inquiries, please contact Frequency Podcast Network. Subscribe to my Substack:teachmehowtoadult.substack.comFollow us on the ‘gram:@teachmehowtoadultmedia@gillian.bernerFollow on TikTok: @teachmehowtoadultSubscribe on YouTube

Different opinions, approaches, priorities, and expectations are exactly that: different. None is necessarily wrong. If a group starts out in agreement on the destination and the route, many small decisions remain. When a group finds itself dealing with those many decisions along the way, their decision-making process will likely determine their success or failure.  Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  

Brenda Leavenworth, Kelly Bell, and Becky Dente continue their five-part discussion of Patrick Lencioni's The Five Dysfunctions of a Team by focusing on dysfunction #2, the fear of conflict.They explain that conflict is inevitable in life and ministry and that avoiding it often pursues “artificial peace,” producing passive-aggressive meetings, parking-lot conversations, and unproductive decisions. They discuss common fears behind conflict avoidance, including isolation, misunderstanding, loss of control, and difficult emotions, and emphasize creating safe spaces for respectful truth-telling, listening well, keeping conflict about ideas not people, and refocusing on mission rather than ego.Using biblical examples and passages, they stress handling truth with humility, sometimes knowing when to step back, and addressing issues early. They recommend Lencioni's book, Conflict Management for Faith Leaders by Dr. Houston Thompson, and studying Proverbs.

Kursten Faller joins me to discuss the book he co-authored with Alan Weiss, The Hidden Project Drivers”: Building Behavior that Drives Success.” We talk about creativity, innovation, and “optimizing friction”.You can learn more about Kursten from his LinkedIn profile and on his website: https://www.linkedin.com/in/kf-midgard/ and  https://kurstenfaller.com/ Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  

Looking outward, it can be tempting to jump to conclusions about the unconscious bias we might assign to other people.  We can make assumptions about what we know about their upbringing, how they look, who they spend time with, where they live, what we think we know about them.  Better to resist that temptation. Unconscious bias can and does cause damage. A downward spiral where I assume the worst in you and encourage you to do the same about me has no winners.  Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

David Hunsicker spent two decades at USAID building the institutional capacity for what came to be called Strategic Religious Engagement. That work culminated in the 2023 policy Building Bridges in Development, a framework for partnering with religious communities and faith-based organizations around shared goals. In this conversation, Hunsicker traces the path from a Pennsylvania Dutch upbringing, through conversion to Islam and graduate study in Central Asia, to an unexpected pull into US government work after September 11. We discuss the policy work that followed, what was lost when USAID was closed in 2025, and the new Strategic Religious Engagement Hub at Georgetown's Berkley Center. Show Notes:Building Bridges in Development: USAID's Strategic Religious Engagement Policy (https://berkleycenter.georgetown.edu/publications/building-bridges-in-development-usaid-s-strategic-religious-engagement-policy/)Send us Fan Mail

Mental shortcuts, such as bias, are essential to our survival. Understanding that unconscious bias is a mental shortcut makes it easier to examine it in ourselves, instead of simply rejecting the idea that we might harbor it. If it's a moral failing, well, clearly, I don't want to admit that possibility about myself.  If we are willing to look at ourselves, we can dig into what unconscious biases we may have. We can consider where they started. Without punishing judgment of ourselves or our early influences.  My most recent guest, David Hoffman, described the article he had written with Helen Winter, called “Follow the Science: Proven Strategies for Reducing Unconscious Bias.” You can find it here: https://blc.law/wp-content/uploads/2023/04/Follow-the-Science-Proven-Strategies-for-Reducing-Unconscious-Bias-Final-2023-04-15.pdf Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/

Interpersonal conflict can erupt unexpectedly. If it does, a firm foundation for the relationship can frequently prevent lasting harm from occurring.  People can find a way forward and not engage in earth-scorching behavior. And, often, interpersonal conflict is simmering for a while before it comes to a boil.  It may be tempting to pretend it's not happening. Or to know it's happening and decide not to deal with it.  But that lack of action can be a lack of prevention.  Prevention of damage that might be minimized by effective conflict resolution but didn't need to happen at all.  Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/    

David Hoffman joins me to talk about his most recent book, The Art of Impasse-Breaking in Mediation.  David is well known in the conflict resolution field and the recipient of numerous well-deserved honors and awards.  David takes us through the concept of impasse in mediation, an introduction to the Internal Family Systems (IFS) model, and insights on how we can recognize and more effectively deal with unconscious bias. You can learn more about David's work at the Boston Law Collaborative website:https://blc.law/ If you click on his profile page, you will learn about David and find information on his books, articles, and other resources.  Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/    

In this episode of Walk Talk Listen, Maurice Bloem speaks with Caterina Tino, ACT Alliance's Representative to the United Nations. Growing up in Rome, Caterina was shaped by a family that lived their faith through service, a Scout movement that emphasized citizenship and responsibility, and an early encounter with the world of international development that sparked a lifelong calling. What followed was a journey marked by determination, unexpected turns, and more than a few setbacks along the way.   The conversation explores how values become action, the lessons learned from working in Kosovo during a period of reconstruction, the realities of building a career in international cooperation, and the role faith communities can play in addressing today's global challenges. Caterina also reflects on rejection, resilience, family, and why creating change often begins with small acts of service and solidarity.   Caterina is an international development professional with expertise in human rights, advocacy, and partnerships. Prior to joining ACT Alliance, she worked with UNICEF, UNFPA, and the United Nations Interim Administration Mission in Kosovo (UNMIK), and contributed to the global civil society campaign that helped secure adoption of the UN Arms Trade Treaty. Caterina holds a Master's degree in Human Rights and Conflict Management from the Sant'Anna School of Advanced Studies in Pisa, Italy.   Listener Engagement: Discover the songs picked by Caterina and other guests on our #walktalklisten here. Learn more about Caterina (via her Linkedin)  and her organization ACT Alliance: website. Caterina's Instagram and Facebook. Share your feedback on this episode through our Walk Talk Listen Feedback link – your thoughts matter! Follow Us: Support the Walk Talk Listen podcast by following us on Facebook and Instagram. Visit 100mile.org or mauricebloem.com for more episodes and information about our work. Check out the special series "Enough for All" and learn more about the work of the Joint Learning Initiative (JLI).

It can feel easy to tote up the costs of having a difficult conversation about something important. It can seem overwhelming. It's tempting to decide that we should just live with the status quo. We should add up the costs of doing nothing.  And then compare the costs.  Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  

Send Wilk a text with your feedback! (incoming msgs only - I can't reply) Michael Lee is a professor of communication and the director of the Civility Initiative at the College of Charleston. He came to civility work through competitive debate—and found that debate, at its best, is deeply connective and dialogic. In this conversation, Michael and Wilk explore what's really going on when people avoid disagreement, and why that silence is often more damaging than conflict. They dig into the nervous system roots of fight, flight, freeze, and fawn—and how those responses show up in everyday conversations, especially online. Michael makes a sharp distinction between healthy stress and distress, arguing that real growth requires exposure to discomfort, not protection from it. One of the episode's most powerful ideas: people confuse conversation with complicity. Michael unpacks why that conflation is so common and what tools—perspective-taking, norm-setting, reciprocity—can help us move past it. And he reminds us that the stranger you're afraid to talk to is more likely to become a friend than an adversary. If you've ever felt like civility is code for “stay quiet,” this conversation is for you.Learn more about and connect with Michael Lee by getting the full show notes for this episode at www.DerateTheHate.com. The world is a better place if we are better people. That begins with each of us as individuals. Be kind to one another. Be grateful for all you've got. Make every day the day that you want it to be!Please follow The Derate The Hate podcast on:Facebook, Instagram, Twitter(X) ,  YouTube Subscribe to us wherever you enjoy your audio or from our site. Please leave us a rating and feedback on Apple podcasts or other platforms. You can share your thoughts or request Wilk for a speaking engagement on our contact page: DerateTheHate.com/ContactThe Derate The Hate podcast is proudly produced in collaboration with Braver Angels — America's largest grassroots, cross-partisan organization working toward civic renewal and bridging partisan divides. Learn more: BraverAngels.orgWelcome to the Derate The Hate Podcast!*The views expressed by Wilk, his guest hosts &/or guests on the Derate The Hate podcast are their own and should not be attributed to any organization they may otherwise be affiliated with.

The spaces we spend time in either stress or calm us. Or maybe they feel fully neutral. Our day-to-day setpoint in the environment where we live our lives sets us up for conflict prevention and resolution “readiness”.  We can easily overlook the environment we are in precisely because we live in it.  Taking a moment to step back and really think about the spaces we inhabit can help reduce stress and encourage a sense of calm. When we do that, we are helping ourselves to be better equipped to avoid unnecessary conflicts and to more easily handle those that appear. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/    

Hi friend! We cannot tell you that you will never experience conflict in marriage but what we can tell you is that if you know how to manage conflict or disagreements better, it will benefit your marriage. This will save you more time and energy not just in the present moment but also in the long run. This is why in this episode, I will be sharing 5 essential things to know for better conflict management in marriage so you can enjoy a closer and more connected relationship.    So get Ready...Set...Tune in to listen to find out more!   Links mentioned in this episode   Understanding Conflict in Work – Meaning, Phases, Resolutions by Management Study Guide https://www.managementstudyguide.com/understanding-conflict.htm#   ............................................................................................................................

SEASON FOUR!!!I took a longer hiatus than expected, but trust me when I say it was for the best. In this first episode back after ~5 months, we close out the theme of setting boundaries that has been prevalent across the previous 3 seasons.First, we chat a bit about December festivities and my New Year's trip from hell in Orlando. Next, I dive into the lessons I learned as I fully embrace my "villain era" and tackle training all my "Pokémon" in my life (just listen, it'll make more sense when you get there). Lastly, I share about how all of the friendship storms and breakups led to the most beautiful core memory I have thus far sitting under the Do Lab trees at Coachella with my (hopefully) forever chosen family. 

Sarah Walker joins me to talk about the role that our homes play in our day-to-day wellbeing. Sarah describes how interior design can support rest, focus, and recovery in our homes.  And we talk about planning for the evolution that families go through over time and how to plan spaces that will be welcoming to all generations, whether short-term visitors, permanent residents, and in-between.         You can learn more about Sarah's work – and see some beautiful spaces – at https://nuanceinteriors.com/. You can follow her company on Instagram here: @nuanceinteriors.  She can be found on LinkedIn here:  https://www.linkedin.com/in/sarahplattwalker/ Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  

We've been encouraged to embrace active listening. Sure. But we need to be genuine, not engaging in actions or behaviors that aren't ours.  It's not helpful to adopt gestures that we have been told to use, yet feel foreign to us.        Not only do you run the risk that I will see through your acting, but some of your focus will be devoted to the acting – not to the actual listening.        What should we do?        Of course, look at someone when they are speaking, but don't stare them down.         Of course, listen – with patience. With the right level of eagerness.         Yes, nod your head when you are understanding the point someone is making.  (Which is not necessarily the same as agreeing.) But don't fake it. Faking positive body language is similar to faking an apology. Neither is a good idea.   

Why quit while you are behind? Because if you continue the fight, you may dig a deeper hole for yourself. Possibilities for a small loss can become a bigger one when those with the upper hand become angry or frustrated. Because you may say or do things that brand you a sore loser. Because the sting of the experience can become greater for the other person without lessening your own pain. And if you will be in a continuing relationship, consider what you can learn from this loss. There can be similar disagreements down the road. Can they be resolved more easily, more quickly, or less painfully down the road? If the relationship is important to you, preserve as much of it as you can. And avoid creating unnecessary lasting damage. Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  

In today's episode, you'll discover: The neuroscience behind techniques to quiet the brain's emotional centers, allowing you to manage strong, angry emotions while remaining calm. How to apply emotional literacy and de-escalation skills in any volatile situation in 90 seconds or less. The importance of empathy and how you may have a cultural misunderstanding of what empathy really is. To support these three takeaways, I chose a quote from Shifu Kanishka Sharma: "You train to become a Warrior, not a fighter.  The Warrior knows the hell he can let loose, so he chooses the path of peace and respect." About Doug Noll: After a 20-year, highly successful career as a commercial trial lawyer, Doug earned his Master's in Peacemaking and Conflict Management and became a high-conflict mediator/peacemaker. (As a Distinguished Fellow of the International Academy of Mediators, he is recognized among the top commercial mediators globally.) In 2010, at the request of a small group of women serving life and long-term sentences at what was then the largest and most violent women's prison in the world, Valley State Prison for Women in Chowchilla, CA, Doug and his colleague, Laurel Kaufer, began Prison of Peace. How to Get in Touch with Doug Noll: Website: https://dougnoll.com/   Email:  doug@dougnoll.com Gift: https://dougnoll.co/enlightenment Stalk me online! Linktr.ee: https://linktr.ee/conniewhitman Communication Style Assessment (CSA)™:  https://changingthesalesgame.com/communication-style-assessment/ Subscribe to the Enlightenment of Change podcast on your favorite podcast streaming service or YouTube.  New episodes are posted every week. Listen to Connie explore new sales and business topics or address problems you may have.  

It's not always easy to quit while you are ahead. But, when ongoing relationships matter, it's worth the effort. How to do it? First, keep a laser focus on the prize. Not the peripheral issues. Let them go. Next, think ahead of time how the “win” might role out. Consider, individually and within a faction, how to respond – including by saying nothing. Adopt a long view.  Try to accept a win graciously. Allow everyone to move on. When emotions are high, keep words and actions in check, and allow some healing to begin.  Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/    

Sherri Noxel joins me today to talk about the challenges of family farms. These family businesses encounter the familiar ones – including the role of nonfamily employees, succession planning, and addressing legacy issues. They also face circumstances not commonly found in other industries, most importantly, their special connection to the land where they work and, frequently, also live. You can learn more about Sherri and her work here:  https://www.enterprisinggenerations.com/ Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/       

Whatever your message, the manner in which you deliver it is just as important.You found the right words. You picked the right time to say them. You even tailored them to your audience. Why did your message fall flat? “It's your tone,” says Jefferson Fisher.Fisher is a trial attorney, New York Times bestselling author, podcast host, and one of the most-followed experts in communication today. From handling high-stakes communication in the courtroom to navigating everyday conversations, he says successful messaging isn't just about what you say, but how you say it. “It's not your words, it's your tone,” he says, “The words might be right, but the way you [say them] — that's what ends up controlling the day. Tone controls everything.”In this episode of Think Fast, Talk Smart, Fisher and host Matt Abrahams explore how to set the right tone in all kinds of communication. Whether you're navigating conflict, giving and receiving feedback, or just trying to connect, Fisher offers practical techniques for ensuring the manner of your communication matches what you mean.Episode Reference Links:Jefferson FisherJefferson's Book: The Next Conversation WorkbookJefferson's Podcast: The Jefferson Fisher PodcastEp.228 Negotiate Your Way to Success: Empathy, Mirroring, and Labeling Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:28) - Stop Winning Arguments (04:02) - Ask, Don't Persuade (04:33) - Defuse Tension Fast (05:40) - Read the Room (07:36) - Observing vs. Absorbing (09:08) - Framing Conversations (11:21) - Fix Digital Communication (13:01) - Improve Your Tone (15:53) - Break People-Pleasing (17:18) - Setting Clear Boundaries (20:54) - The Final Three Questions (23:55) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

We can have very different views about  charitable giving and that can lead to conflict. Magic, easy answers will be elusive. But a few reminders can help. Know your own priorities and values and be true to them.       First, don't be the passionate supporter who becomes the pushy one. If you are on the receiving end of the pushiness, you can decline politely – and completely. Or you can choose to give a more modest amount; in some situations –especially alumni giving – the percentage of eligible donors who contribute is important.       If the cause is one you don't want to support at all because you just aren't onboard, you can keep the lines of communication open. Perhaps you will learn more about the issue or group and reconsider.       If you find the cause to be in conflict with your values, you can choose to state that. You can choose simply not engage. Or you can think about other options.  Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/. Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/        

Summary In this episode, Andy talks with Brett Harned, founder of the Digital PM Community and the Digital PM Summit, and author of Project Management for Humans: Helping People Get Things Done. Brett has spent years coaching project leaders and helping organizations rethink what project management really is. His core conviction: the human side of the work is not a nice-to-have. It is the work. In this conversation, you'll hear how Brett fell into project management and what early experiences shaped his perspective on people and projects. You'll learn the patterns he sees repeated across teams and industries, practical habits for when projects feel messy or start to drift, and why he believes project management is a leadership role that most organizations still undervalue. Brett also shares his candid take on AI, what it can and cannot do for project leaders, and what advice he would give his younger self. If you lead projects or teams, whether or not you have a PM title, this episode is for you! Sound Bites "Often with PMs, it's finding or receiving or feeling the permission to lead like a human instead of like a machine or a robot." "Projects fail because conversations didn't happen or they happened way too late." "Project management is a leadership role and too often organizations don't see it as a leadership role the way that they should." "Project managers are quietly carrying emotional labor that no one really acknowledges." "You can't earn trust by being invisible." "The role has become less about task tracking and more about judgment, good communication and trust building." "If you call people on your team resources, they have every right to call you overhead." "Slowing conversations down before speeding up the work is like the biggest thing." "Drift isn't usually about effort. It's about misaligned understanding." "AI is not going to replace a really good leader." "AI is great at admin. It's terrible at the leadership stuff. It can't read the room, it can't navigate tension, it can't earn trust." "Say the thing now. Saying something early is almost always safer than saying it too late." "The job of a project manager isn't to absorb chaos. It's to make it a conversation." "Caring about people and building relationships is a skill, and it's a skill that's necessary for this career." Chapters 00:00 Introduction 01:52 Start of Interview 01:57 How Brett Describes What He Does 03:29 When the People Side Became Clear 06:52 Patterns Across Teams and Organizations 10:32 How Expectations of the PM Role Have Changed 12:28 The Impact of Remote and Hybrid Work 15:26 Practices for When Projects Feel Messy 18:20 How to Name What Is Happening Out Loud 21:30 A Question for When Projects Start to Drift 23:43 How AI Will and Won't Change the PM Role 25:50 Practical Ways Brett Uses AI 30:21 Advice to Younger Brett 33:40 How PM Skills Show Up Outside of Work 35:58 The PM Squad and Same Team Partners 38:01 End of Interview 38:22 Andy Comments After the Interview 41:30 Outtakes Learn More You can learn more about Brett and his work at SameTeamPartners.com and BrettHarned.com. For more learning on this topic, check out: Episode 336 with Clint Padgett. During the interview with Brett, Andy mentioned the weakness of using only percent complete or status colors. That's something Clint and Andy talked about in episode 336. Episode 99 with Mike Roberto. The topic of conflict came up several times in this discussion. In episode 99, Mike and Andy talk about managing the tension between conflict and consensus. It's a discussion worth hearing, especially if you grew up thinking conflict is mostly a negative. Episode 500 with Steve Brown, former Google DeepMind futurist. Andy and Steve talk about AI and the future of work, and it's a discussion highly recommended for anyone leading projects today. Chat with PMeLa You can chat directly with PMeLa—the podcast's AI persona—to get episode recommendations and answers to your project management and leadership questions. Visit PeopleAndProjectsPodcast.com/PMeLa to chat with her. Pass the PMP Exam If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Project Management, Leadership, Team Dynamics, Communication, Emotional Labor, Human-Centered Leadership, Conflict Management, AI, Future of Work, Stakeholder Management, Psychological Safety, Remote Work, Project Recovery The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

The Epstein Files is one of the biggest stories in the world... and it isn't. In our latest, we dive into the media coverage of the Epstein Files with professor of media studies Nolan Higdon(@NolanHigdonCML).Bio//Nolan Higdon is a political analyst, author, host of The Disinfo Detox Podcast, lecturer at Merrill College and the Education Department at University of California, Santa Cruz, and Project Censored Judge. Higdon's popular Substack includes the bi-weekly Gaslight Gazette, which chronicles important and well-researched examples of disinformation, character assassination, and censorship in the United States. Higdon's areas of concentration include critical AI literacy, podcasting, digital culture, news media history & propaganda, and critical media literacy. He is the author of The Anatomy of Fake News: A Critical News Literacy Education (2020); Let's Agree to Disagree: A Critical Thinking Guide to Communication, Conflict Management, and Critical Media Literacy (2022); The Media And Me: A Guide To Critical Media Literacy For Young People (2022); and Surveillance Education: Navigating the conspicuous absence of privacy in schools(Routledge). Higdon is a founding member of the Critical Media Literacy Conference of the Americas. Higdon is a regular source of expertise for CBS, NBC, ABC, The New York Times, and The San Francisco Chronicle.-------------------------

Janice Gross Stein is the Belzberg Professor of Conflict Management and Founding Director of the Munk School of Global Affairs and Public Policy at the University of Toronto. In this week's conversation, Yascha Mounk and Janice Stein discuss whether rational choice theory has led us astray in understanding political behavior, why voters have lost interest in nuclear deterrence, and why cooperation, not rationality, is important in global politics. If you have not yet signed up for our podcast, please do so now by following this link on your phone. Email: leonora.barclay@persuasion.community Podcast production by Mickey Freeland and Leonora Barclay. Connect with us! Spotify | Apple | Google X: @Yascha_Mounk & @JoinPersuasion YouTube: Yascha Mounk, Persuasion LinkedIn: Persuasion Community Learn more about your ad choices. Visit megaphone.fm/adchoices