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Clark discusses the risks you face with security cameras in your home. Also in this episode, Clark has talked about how to hire a financial planner, but what about becoming one yourself? There's now a greater demand for financial planning services with jobs in this field expected to grow in the next decade. Security Cameras & Your Privacy: Segment 1 Ask Clark: Segment 2 Financial Planning Careers: Segment 3 Ask Clark: Segment 4 Mentioned on the show: That security camera & smart doorbell you're using may have some major security flaws [The Washington Post] Knockoff doorbell cameras from Amazon, Walmart aren't safe Why We've Stopped Recommending Wyze Home Security Devices at CNET Should I End My Authorized User Status With My Parents' Credit Card Now That I've Established Credit? How Many Credit Cards Should I Have? Homeowners Insurance Archives - Clark Howard How To Find and Choose a Financial Advisor Financial planning careers are open for business What Should I Do With My 401(k) at My Old Company? What Is a 403(b) and How Does It Work? What Are Index Funds? How ‘Buffer' ETFs Can Cushion a Major Market Selloff Clark.com resources Episode transcripts Community.Clark.com Clark.com daily money newsletter Consumer Action Center Free Helpline: 636-492-5275 Learn more about your ad choices: megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices
Controversial opinion 1: MVP is NOT the best approach for a startup. 2: Vision boards don't work.Kevin Kelly's advice: "Prototype, don't plan" and how it applies to business and life.NEW! Watch on YouTubeMore episodes: YouTube PlaylistSuccessful startups (some unicorns) who bootstrapped:MailchimpCalendlySpanxTechCrunchAtlassianAutodeskTimestamps:0:18 Kevin Kelly: "prototype, don't plan"0:49 Vision boards are useless1:33 Pros / cons of self-funding2:30 Human Design: non-specific manifestation3:24 MVP vs cheap ways to validate idea- J Cornelius "Loops"3:53 How Buffer validated their idea4:24 How I built WealthVoice4:44 AI makes MVPs cheap5:44 Sophia Amoruso: Nasty Gal6:27 Inexpensive ways to validate an idea (emilybinder.com/typeform)8:08 Best ideas don't come from spreadsheets but from magic - "Alchemy" - Rory SutherlandLinks & resources:Kevin Kelly - Be Generous & Unique (Invest Like the Best podcast)"Loops" by J Cornelius"Alchemy" by Rory SutherlandBuffer: Idea to Paying Customers in 7 Weeks: How We Did ItSophia Amoruso - Diary of a CEOMy favorite podcast tools:Riverside: record a video podcastDescript: edit audio or video like a Word docThinkersOne Videos! Shop: emilybinder.com/thinkersonePodcast home: emilybinder.com/podcastCoaching session: emilybinder.com/callFollow & connect:My website | Beetle Moment Marketing | LinkedIn | Twitter | Instagram | YouTube | Get email updates Hosted on Acast. See acast.com/privacy for more information.
Buffer is a fully remote company that is recognized for their culture & openness and transparency. Especially when it comes to Salaries - a topic that is quite a debate recently as companies are looking into the longer term impact of remote work. This week I have the pleasure to chat with Jenny Terry, Director of Business Operations at Buffer. In this episode you will hear: How Buffer set their formula to adjust the salary with benchmarking and bands. If employee get a salary decrease if they change location The challenges and benefits of transparent salaries Why Buffer chose to go with transparent salaries - building trust Gender-pay gap analysis Average salaries of men across the company compared to women People new to WFH experienced that productivity often goes up when people are working from home. Giving equal benefits around the world Links: Book: Psychology of Money Buffer's blog post - How We've Lowered Our Gender Pay Gap From 15% to 5.5% Reach out! - You can reach out to the host Daphnée Laforest on Linkedin :) Leave a review, help us get discovered! - If you found value in this show, we'd love your review on your listening app of choice. It really helps to get the podcast discovered by more and more people. RateThisPodcast.com/remotefirst Our Partner: Since 2014 Remotive.io is helping top distributed companies hire remote workers. Going remote has opened your company to the world. So going Remotive we'll channel your jobs to the best talents out there. --- Send in a voice message: https://anchor.fm/remotefirst/message
- How does a growing software company get over 100,000 new users every month without a sales team? Join me for Episode 4 of Lead Generation Unleashed - How can software companies and other digital marketing businesses find and convert more leads? - What are alternatives to lead scoring? - And how much do you give before you sell? Kevan Lee is here to tell us all about about Buffer’s surprising approach to growing it’s platform. Kevan heads up the marketing team at Buffer, a social media management platform for brands and businesses. He specializes in strategy and people management. He wants to see Buffer thrive and his teammates flourish. Other specialties include editorial strategy, content marketing, copywriting, SEO, and social media.Join me to get his insights on what’s working now in this episode of Lead Generation Unleashed, a program where we explore what's working now to help you attract more LEADS, trigger RESPONSE, and ignite SALES for your business. Hit the play button and join us now!“... you have to think about what your customer wants. What are they interested in? And what are they thinking about, even if it doesn't necessarily have to do with what you are trying to sell?” - Kevan LeeWhat You’ll Hear About:- How Buffer is signing up over 100,000 users per month - without a sales team (1:04)- Why Buffer shifted it’s content approach and what’s working now (5:35)- The content model that creates strong site architecture and boosts SEO (7:39)- Two strategies that drive sign-ups, build relationships, and increase exposure (8:45)- How new trends in content delivery are influencing lead generation (16:17)- The number one secret to making your marketing dollars count (19:28)- How Buffer strengthens its brand and builds trust by avoiding these proven marketing tactics (21:29)“Whatever you're doing, know why you're doing it … and then make sure you're doing it the same way over and over. Because that's what will build trust and familiarity with your brand” - Kevan LeeResources Mentioned in This Episode:Learn more at Buffer and start sharing on social media today with a free account at www.buffer.comwww.judyolbrych.com www.judyolbrych.com/scorecard Subscribe for monthly show notes and notifications at www.judyolbrych.com/podcast Thank you for tuning in today! If you enjoyed the show, please share this episode with your friends and stop by again soon to catch the latest episodes. Look for new podcasts on the first Wednesday of every month at 10 AM Eastern Time.MUSIC CREDITS:Poppers and Prosecco Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 License
What We Cover: * Why Buffer spent $3.3m buying out investors. * How to expand and increase customer lifetime value by creating more products. * Their strategy for creating new products for their 80,000 paying customers. * Why Joel chose to give his team members a profit share instead of dividends. * The specific benefits of giving your team members a profit share arrangement. * How Buffer started their business without funding. * Whether or not you should "Grandfather" in new paying customers. If you would like to support the podcast, please rate 5 stars and review on Apple Podcasts. Learn more about Wild Audience at www.wildaudience.com
"It helps me crunch and get some work done and helps me focus because we all know that sitting in front of a computer can be very distracting." I mentioned this on a previous episode, but it’s official: Nion Radio will be the new name of the show! We’ll be talking a lot about the same stuff we’ve always talking about here - creativity, life, business - but it’s going to really focus on creating your moments and living life in color. We’ll be making the switch on our 100th episode, which is coming up! We’ve been doing this podcast for two years now, and I really just wanted to thank you guys, the listeners, for keeping us going. This episode is about digital productivity tools; Some of them are apps and some of them aren’t. I wanted to share them with you because they’ve made my life easier and more fun, and I hope that they can do the same for you. "It makes your iPhone photos look pretty awesome and you can adjust different exposures and highlights and other things." Some things we learn in this podcast: Why I love Pocket [1:45] The importance of your computer running smoothly [2:15] How Data Rescue 3 has saved me during shoots [2:55] What Binaural Beats does [3:25] Why I love the Sonos speakers and app [4:00] Why Exit Strategy is a great app for New Yorkers [4:30] How Buffer can help manage your social media [5:10] Why VSCO is my favorite tool for mobile photography [5:35] How the Weather Channel app is useful for photographers [6:05] The magic of Uber [6:40] How keyboard shortcuts can speed up your typing [7:40] The convenience of Google Maps history [8:25] Links mentioned: Pocket DiskWarrior for Mac Data Rescue 3 Brain Wave Binaural Beats Sonos Exit Strategy Buffer VSCO The Weather Channel App Uber Learn how to create keyboard shortcuts on your iPhone Google Maps Music Credit: Little Bird (Du Tonc Remix) Subscribe in Stitcher, Soundcloud, or iTunes.
Buffer, the app that helps individuals and companies schedule social media posts and curate content, has had customer service at the heart of its offering since its inception. In fact, The Buffer Vision, as described on the website (https://buffer.com/about), begins with this statement: “Our vision at Buffer is to build the simplest and most powerful social media tool, and to set the bar for great customer support.” The company has a loyal following of more than two million daily users, and one of those customers – a former rodeo queen, hobby novelist and animal lover – is now bestowed the title of Community Champion. Nicole Miller spent some time with me and Dan Moriarty for Episode 4 of the Focus on Customer Service Podcast. Some of the most quotable moments of this episode include: • “We view every interaction that comes our way – every single tweet, email, question, mention – as a real privilege to know that someone has taken the time out of their day to think about us or get in touch with us.” • “We really want to make sure that each interaction is special and unique and as happy as possible.” • “We really look at customer service as happiness, and that frames all of what we do.” • “Value each one-on-one interaction with your customers.” • “If you just take that extra minute, it can really turn things around even in potentially negative situations.” As a reminder, brands featured on the Focus on Customer Service Podcast must be nominated by one of their customers. To nominate a brand that has amazing customer service on social media, just tweet using the hashtag #FOCS. Here are the highlights of Episode 4 and where to find them: (1:55) Nicole’s background and how she landed at Buffer (3:59) Buffer’s philosophy toward customer service (5:00) The types of questions Buffer receives and how they track customer input (7:35) The Buffer social care team structure (9:35) Buffer’s 10 Key Values and how they play a role in hiring (10:57) The key metrics that Buffer looks at to gauge success (13:15) How Buffer trains its employees on social customer service (14:54) The popular #bufferchat and how it helps scale customer interactions (17:17) Nicole’s advice to companies trying to do social customer service well Buffer was nominated by Jason Keath (@jasonkeath). Have you experienced awesome customer service on social media? If so, please nominate the brand by sending a tweet using the hashtag #FOCS and we will reach out to feature them in a future podcast.