Podcasts about building trust

  • 4,883PODCASTS
  • 7,089EPISODES
  • 34mAVG DURATION
  • 4DAILY NEW EPISODES
  • Jun 25, 2026LATEST

POPULARITY

20192020202120222023202420252026

Categories



Best podcasts about building trust

Show all podcasts related to building trust

Latest podcast episodes about building trust

Rob Has a Podcast | Survivor / Big Brother / Amazing Race - RHAP

Rizo Velovic Postseason Interview Survivor 50 comes to a close with a deep-dive post-season interview as host Rob Cesternino sits down with the unforgettable Rizgod for an exclusive look behind the scenes. Rob and Rizgod revisit the wild journey of Survivor 50, exploring the strategy, alliances, and personal moments that shaped one of the most talked-about seasons in franchise history. From playing back-to-back seasons to navigating tricky social waters and iconic twists, this episode is your ticket to understanding what really happened on and off camera. Rizgod opens up about his experience entering Survivor 50 just nine days after finishing Survivor 49, sharing the pressures of living up to his own legacy. He walks through the chaos of Vatu's tribal dynamics, the scramble to form new alliances after the tribe swap, and his evolving bond with players like Cirie and Ozzy. Rob and Rizgod also break down key moves—like surviving by social awareness after the Kyle medevac, the infamous Mr. Beast coin flip that turned Tribal Council on its head, and the strategic calculus behind blindsides and idol plays. The interview takes a personal turn as Rizgod explains how he processed his jury vote, his take on endgame strategies, and what it's like to be seen as both a superfine strategist and a target. – Rizgod's approach to back-to-back seasons and mentally resetting between games – Social slip-ups and adaptation after falling out of favor with early allies – The formation of the Cirie-Ozzy-Rizgod alliance—a modern echo of old-school strategy – Wildcard moments like the Mr. Beast advantage and the shifting post-merge landscape – Candid discussion about final tribal council, jury perceptions, and Rizgod's vision for his Survivor future As Rob and Rizgod analyze the highs and lows of Survivor 50, they ask: What does it really take to play—and win—against a cast of legends? How do you recover after a massive target gets painted on your back? Don't miss this honest, behind-the-scenes breakdown and personal reflection on the strategies, betrayals, and bonds that define Survivor 50. Chapters: 0:00 Rizgod Joins Rob to Recap 1:20 Preparing for Survivor 50 Return 3:45 Early Vaatu Chaos and Alliances 7:59 Building Trust with Aubry Bracco 11:17 Surviving the Tribe Swap Shakeup 16:36 Dee's Distrust and Idol Fallout 21:05 Ozzy Picks Rizo for Exile 24:21 After Exile: Strategic Losses Mount 29:44 Rick Devens' Idol at Tribal Shocks 37:40 MrBeast Coin Flip Changes Game 40:19 Power Broker Twist and Aubry’s Survival 46:42 Orchestrating the Endgame Boot Order 59:23 The RIZGOD and ROBGOD Sign-Off To order Rob’s book, The Tribe and I Have Spoken, visit www.robhasabook.com Never miss a minute of RHAP's extensive Survivor coverage! LISTEN: Subscribe to the Survivor podcast feed WATCH:  Watch and subscribe to the podcast on YouTube SUPPORT:  Become a RHAP Patron for bonus content, access to Facebook and Discord groups plus more great perks!

Survivor: 46 - Recaps from Rob has a Podcast | RHAP
Rizo Velovic Postseason Interview

Survivor: 46 - Recaps from Rob has a Podcast | RHAP

Play Episode Listen Later Jun 25, 2026 69:40


Rizo Velovic Postseason Interview Survivor 50 comes to a close with a deep-dive post-season interview as host Rob Cesternino sits down with the unforgettable Rizgod for an exclusive look behind the scenes. Rob and Rizgod revisit the wild journey of Survivor 50, exploring the strategy, alliances, and personal moments that shaped one of the most talked-about seasons in franchise history. From playing back-to-back seasons to navigating tricky social waters and iconic twists, this episode is your ticket to understanding what really happened on and off camera. Rizgod opens up about his experience entering Survivor 50 just nine days after finishing Survivor 49, sharing the pressures of living up to his own legacy. He walks through the chaos of Vatu's tribal dynamics, the scramble to form new alliances after the tribe swap, and his evolving bond with players like Cirie and Ozzy. Rob and Rizgod also break down key moves—like surviving by social awareness after the Kyle medevac, the infamous Mr. Beast coin flip that turned Tribal Council on its head, and the strategic calculus behind blindsides and idol plays. The interview takes a personal turn as Rizgod explains how he processed his jury vote, his take on endgame strategies, and what it's like to be seen as both a superfine strategist and a target. – Rizgod's approach to back-to-back seasons and mentally resetting between games – Social slip-ups and adaptation after falling out of favor with early allies – The formation of the Cirie-Ozzy-Rizgod alliance—a modern echo of old-school strategy – Wildcard moments like the Mr. Beast advantage and the shifting post-merge landscape – Candid discussion about final tribal council, jury perceptions, and Rizgod's vision for his Survivor future As Rob and Rizgod analyze the highs and lows of Survivor 50, they ask: What does it really take to play—and win—against a cast of legends? How do you recover after a massive target gets painted on your back? Don't miss this honest, behind-the-scenes breakdown and personal reflection on the strategies, betrayals, and bonds that define Survivor 50. Chapters: 0:00 Rizgod Joins Rob to Recap 1:20 Preparing for Survivor 50 Return 3:45 Early Vaatu Chaos and Alliances 7:59 Building Trust with Aubry Bracco 11:17 Surviving the Tribe Swap Shakeup 16:36 Dee's Distrust and Idol Fallout 21:05 Ozzy Picks Rizo for Exile 24:21 After Exile: Strategic Losses Mount 29:44 Rick Devens' Idol at Tribal Shocks 37:40 MrBeast Coin Flip Changes Game 40:19 Power Broker Twist and Aubry’s Survival 46:42 Orchestrating the Endgame Boot Order 59:23 The RIZGOD and ROBGOD Sign-Off To order Rob’s book, The Tribe and I Have Spoken, visit www.robhasabook.com Never miss a minute of RHAP's extensive Survivor coverage! LISTEN: Subscribe to the Survivor podcast feed WATCH:  Watch and subscribe to the podcast on YouTube SUPPORT:  Become a RHAP Patron for bonus content, access to Facebook and Discord groups plus more great perks!

Raise the Line
Traceability Is Key To Building Trust in AI Tools: Rhett Alden, PhD, Chief Technical Officer, Health Markets and Raman Kaur, APN-c, BSN-RN, VP of Elsevier Health Education

Raise the Line

Play Episode Listen Later Jun 25, 2026 27:38


While Elsevier's most recent Clinician of the Future Report shows increasing adoption of artificial intelligence tools among physicians and nurses, and optimism that they will improve quality of care in the future, a majority raised concerns about trust and reliability. To increase the level of trust, 60% said transparent citations of evidence-based and peer-reviewed research will be key. How to provide that transparency is our focus today as Raise the Line host Lindsey Smith welcomes Elsevier colleagues Rhett Alden and Raman Kaur to guide us through the complexities involved, including the concept of traceability and what role it plays in how AI tools such as Elsevier's ClinicalKey AI are built and deployed.  “Traceability changes the confidence that a clinician has in an AI tool so that they aren't trusting the AI, they're trusting the underlying evidence they're consuming from the AI-assisted platform,” says Raman, who brings years of experience as a primary care practitioner to her work.  It's also important, Rhett adds, to provide additional information, pulled from both the clinician's query and the patient's medical record, to inform clinical thinking. “ClinicalKey AI can be more than a response engine by establishing a larger context to provide a more precise answer for that individual patient.” In this thought-provoking discussion, these experts also provide insights on: Mitigating bias in AI results; Using AI responsibly with sustainability in mind; What type of clinician will benefit most from AI Mentioned in this episode: ClinicalKey AI Clinician of the Future Report If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Pet Sitter Confessional
711: Building Trust with Dogs Who Need Space with Susan Aceti

Pet Sitter Confessional

Play Episode Listen Later Jun 24, 2026 58:43


What does it take to care well for dogs who are fearful, reactive, or slow to trust new people? In this episode, Collin talks with Susan Aceti, owner of Challenging Dogs Pet Care, about building a thoughtful, patient process for dogs who need more than a standard meet and greet. Susan shares how her own dog Molly shaped her approach to empathy, client communication, and practical behavior support. They discuss the importance of going slowly, reading body language, using safety tools, and creating predictability for both dogs and staff. This conversation is a reminder that challenging dogs are not problems to conquer, but individuals to understand. Main topics: Caring for reactive dogs Going slow with trust Client shame and empathy Safety tools and predictability Team training for consistency Main takeaway: "Go slow. And if you think you're going too slow, go even slower." That simple reminder from Susan Aceti is at the heart of working with challenging dogs. In pet care, it can be tempting to rush trust, push for progress, or make petting the goal. But for fearful, reactive, or anxious dogs, success often looks like peaceful coexistence, predictability, and small steps forward. Susan reminds us that our job is not to force a relationship, but to create the conditions where safety and trust can grow. When we slow down, we give the dog, the client, and ourselves the best chance to succeed. About our guest: Susan Aceti is the owner of Challenging Dogs Pet Care. Her own challenging dog, Molly, was Susan's most profound teacher for 15 years in how to care for a dog with behavior challenges. After Molly died, Susan spent four years on Rover providing services primarily for other anxious, stressed dogs. She founded Challenging Dogs in 2021 to expand the pet care capacity in the Baltimore/DC area for dogs with behavior challenges. Susan has an instructional design background that strongly influences the materials she has developed to provide training to other pet sitters around the country. Her approach recognizes the experience and skill all pet sitters bring and how to learn in a collaborative, respectful way. Links: Her email: satei@challengingdogs.com Her course: https://www.challengingdogs.com/learning Her website: https://www.challengingdogs.com Check out our Starter Packs See all of our discounts!

Focus on the Family Marriage Podcast
Building Trust & Friendship

Focus on the Family Marriage Podcast

Play Episode Listen Later Jun 23, 2026 11:16


Just like your house needs a solid foundation, your marriage needs trust. Dr. Henry Cloud joins Jim Daly to share about why showing empathy is required for building trust. Then, Erin Smalley explains why trust is necessary for having a deeper friendship with your spouse. Find us online at focusonthefamily.com/marriagepodcast or call 1-800-A-FAMILY. Trust Focus on Marriage Assessment Learning to Build Healthy Trust Download the Godcaster App https://sf.fotf.com/gbdju2 Support This Show! If you enjoyed listening to the Focus on Marriage Podcast, please give us your feedback.

Integrate & Ignite Podcast
The Trust Gap That's Costing Brands Customers

Integrate & Ignite Podcast

Play Episode Listen Later Jun 23, 2026 20:29 Transcription Available


Is your brand's promise falling flat? In this episode, we reveal how today's buyers demand proof, not just words. Learn the secrets to closing the trust gap, building lasting credibility, and turning every touchpoint into a reason customers keep coming back!And don't forget! You can crush your marketing strategy with just a few minutes a week by signing up for the StrategyCast Newsletter. You'll receive weekly bursts of marketing tips, clips, resources, and a whole lot more. Visit https://strategycast.com/ for more details.==Let's Break It Down==06:04 Discussing the trust recession10:28 Trust beyond marketing's control15:25 Developing the trust architecture18:57 Introducing Big O Tires19:52 Building trust in the tire industry25:33 Building Trust through Consistency==Where You Can Find Us==Website: https://strategycast.com/Instagram: https://www.instagram.com/strategy_cast/Facebook: https://www.facebook.com/strategycast==Leave a Review==Hey there, StrategyCast fans!If you've found our tips and tricks on marketing strategies helpful in growing your business, we'd be thrilled if you could take a moment to leave us a review on Apple Podcasts. Your feedback not only supports us but also helps others discover how they can elevate their business game!

flavors unknown podcast
The New Las Vegas Food Scene, Off the Strip

flavors unknown podcast

Play Episode Listen Later Jun 23, 2026 87:28


The episode of the Flavors Unknown podcast explores the tension between the old image of Las Vegas — buffets, the Strip, spectacle, celebrity restaurants, and viral dining — and the newer reality of a city shaped by local chefs, immigrant influences, neighborhood energy, off-Strip creativity, cultural sensitivity, collaboration, and craft. The guests are: Chef Dylan Jobsz from Esther’s Kitchen Chef Sarah Thompson from Casa Playa at Wynn Chef Jackson Stamper from Ada’s Food and Wine Baker Chef Kimmie McIntosh from Milkfish at Durango Social Club Bartender Joseph Arakawa from Anima by EDO The conversation repeatedly points to this shift: Las Vegas has moved beyond the buffet stereotype into a more diverse culinary community, with Chinatown and the Arts District emerging as creative hubs. The chefs share their sources of inspiration, including travel and cultural influences, and discuss the importance of seasonal ingredients. The conversation delves into the authenticity of cooking in everyday settings, the pressure of social media virality, and the importance of consistency in content creation. Ultimately, the discussion highlights the collaborative nature of cooking and the importance of nurturing talent within the culinary industry. What you’ll learn from the Panel Discussion Listeners will walk away seeing that: Las Vegas is not only the Strip; its food culture is increasingly shaped by neighborhoods, local communities, and independent creative voices.The city's culinary strength comes from its mix of cultures, migration stories, chef collaboration, and constant reinvention.Authenticity in food and drinks is not about rigid tradition; it is about respect, understanding, flavor, and the ability to translate heritage for today's guests.Social media matters, but the best culinary work is not built only for virality. The episode emphasizes that authenticity, relatability, and brand integrity matter more than chasing manufactured viral moments.Creativity in restaurants is not just the chef's individual genius; it depends on teams, feedback, R&D, mentorship, trust, and systems. Chapters 00:00 Introduction to the Culinary Scene in Las Vegas06:00 Community and Collaboration in the Culinary World09:46 Local Dining Experiences on the Strip14:45 Sustainability and Employment in Hospitality19:39 The Growth of Las Vegas and Culinary Diversity23:01 The Influence of Military Background on Culinary Perspective27:02 Integrating Sri Lankan Flavors into Italian Cuisine30:28 Sources of Culinary Inspiration34:28 Maintaining Authenticity in Cuisine39:51 Coconut Delights and Culinary Memories45:07 The Challenges of Flavor Extraction49:24 The Rise of Low ABV Drinks54:20 Balancing Story and Flavor in Cocktails58:11 The Impact of Social Media on Culinary Trends01:01:23 Authenticity Over Virality01:06:12 Innovation and Originality in Modern Cuisine01:10:14 Nostalgia in Culinary Presentation01:11:27 Innovating Beverage Experiences01:12:16 Cultural Sensitivity in Food Marketing01:14:36 The Importance of Authenticity01:17:45 Balancing Creativity and Daily Operations01:19:54 Collaborative Cooking and Team Dynamics01:21:02 Research and Development in Culinary Arts01:22:18 The Importance of Team Support in Creativity01:23:14 Feedback and Iteration in Dish Development01:24:09 Balancing Service and Creativity01:25:40 Exploring New Ideas and Overcoming Creative Ruts01:27:22 Building Trust and Systems for Creativity01:28:47 Mentorship and Growth in the Culinary Industry Beyond the Mic: My Stories in Print A Taste of Madagascar: Culinary Riches of the Red Island invites readers to join me on his unforgettable journey across the island of Madagascar, where a vibrant culture and stunning ecosystem intertwine to create an extraordinary culinary experience. Explore the unique ingredients and traditions that define Madagascar and discover their profound impact on the global culinary landscape. Alongside the captivating stories, the book presents a collection of exciting recipes that showcase the incredible flavors and ingredients of Madagascar. Publication date: Tuesday, January 27, 2026 Pre-order the book here!February “Conversations Behind the Kitchen Door” is my debut book, published in Fall 2022. It features insights from chefs and culinary leaders interviewed on the Flavors Unknown podcast, offering a behind-the-scenes look at creativity, culture, and the future of the hospitality industry. Get the book here! Links to most downloaded episodes (click on any picture to listen to the episode) Chef Sheldon Simeon Chef Andy Doubrava Chef Nina Compton Chef Jacques Pepin Social media Dylan Jobsz Instagram Social media Sarah Thompson Instagram Social media Jackson Stamper Instagram Social media Kimmie McIntosh Instagram Social media Joseph Arakawa Instagram Links mentioned in this episode Esther’s Kitchen Casa Playa at the Wynn Ada’s Food & Wine Anima by EDO SUBSCRIBE TO THE ‘FLAVORS UNKNOWN' NEWSLETTER

This Is Small Business
How to Lead Your Team When You're Still Figuring Things Out

This Is Small Business

Play Episode Listen Later Jun 23, 2026 14:55


What if the conversation you're avoiding is the one your business needs most?A lot of founders start a business because they have an idea, a product, or a vision they believe in. But at some point, building the business also means learning how to lead people, give feedback, handle tension, and communicate when things feel uncertain.Ashli Carter, senior lecturer in management at Columbia Business School, helps leaders build the skills that matter most in those moments: trust, self-awareness, emotional intelligence, and difficult conversations.In this episode, Ashli shares practical ways to prepare before a tough conversation and how to build trust with your team even when you're still figuring things out.If you've ever struggled to give feedback or felt like leadership was the part of entrepreneurship no one prepared you for, this episode is for you.Watch the full conversation on YouTube: www.youtube.com/@ThisissmallbusinessIn this episode of This Is Small Business, you'll learn:(01:24) — What leadership really asks of small business owners(03:54) — How Self-Awareness Makes You a Better Leader(05:57) — How to Stay Grounded When Feedback Feels Overwhelming(08:13) — How to Make Difficult Conversations Productive(12:13) — Why perfection can get in the way of leadership and how to overcome it

EQ for Entrepreneurs
#565: How Well Can You Actually Read The Room, Building Trust & Personalities?

EQ for Entrepreneurs

Play Episode Listen Later Jun 22, 2026 21:43


to follow Noble: https://www.linkedin.com/in/noblegibbens

Work @ Home RockStar Podcast
WHR 3.281: Kirsten Graham - Building a Business Without Becoming the Bottleneck

Work @ Home RockStar Podcast

Play Episode Listen Later Jun 22, 2026 47:07


Episode Summary In this episode of the Work at Home Rockstar Podcast, Tim Melanson chats with Kirsten Graham, CEO, business coach, and outsourcing specialist at Six Figure Business Coaching. Kirsten shares how a decade of mentoring self-employed business owners unexpectedly evolved into a coaching business that gave her the flexibility to support her family during a difficult season and ultimately led her down an entirely new entrepreneurial path. The conversation explores the realities of building a business, including hiring mistakes, outsourcing lessons, pricing challenges, and the importance of understanding your numbers. Kirsten also shares practical insights on bookkeeping, virtual assistants, business systems, AI tools, and why many entrepreneurs unknowingly create their own glass ceiling by trying to do everything themselves. Who is Kirsten Graham? Kirsten Graham is the CEO of Six Figure Business Coaching and an outsourcing specialist who helps service-based entrepreneurs simplify and scale their businesses through coaching, financial clarity, and strategic outsourcing. With a background in real estate, mortgage lending, and business ownership, Kirsten spent years mentoring self-employed business owners before turning that experience into a coaching business. Today, she helps entrepreneurs build stronger foundations through systems, outsourcing, bookkeeping support, and business coaching. Connect with Kirsten Graham Website: https://sixfigurebusinesscoaching.com/ Less Math More Money: https://lessmathmoremoney.com/ Host Contact Details Website: https://workathomerockstar.com Facebook: https://www.facebook.com/workathomerockstar Instagram: https://www.instagram.com/workathomerockstar LinkedIn: https://www.linkedin.com/in/timmelanson YouTube: https://www.youtube.com/@WorkAtHomeRockStarPodcast Twitter: https://twitter.com/workathomestar Timestamps 00:00 Welcome and Guest Intro 00:32 From Real Estate to Coaching 02:53 Charging for Your Strengths 03:58 Turning Advice Into Offers 04:59 Outsourcing Gone Wrong Lessons 08:51 Entrepreneur Mindset and Learning 14:00 Pricing and Financial Clarity 19:14 Outsourcing Bookkeeping VAs 21:42 Building Trust and Training 24:34 Tools GoHighLevel Stack 25:31 Tools and CRM Stack 25:53 Trello for Focus 26:30 Shiny Object System 27:25 AI Tools and Guardrails 30:58 Cross Checking AI 32:39 AI and Virtual Assistants 36:01 New Bookkeeping Offer 38:01 Love Your Profit Mission 39:43 Who They Help and SOPs 41:10 Ideal Clients and Saying No 41:57 Where to Learn More 42:39 Rockstar Favorites 43:35 Idea Spaces and Travel 45:29 Wrap Up and Thanks Disclaimers Business Education Disclaimer The ideas shared in this episode are based on personal experience and business coaching perspectives. Every business is different, so listeners should evaluate strategies based on their own situation. Financial Discussion Disclaimer This episode includes discussions about bookkeeping, pricing, cash flow, and business finances. It is intended for educational purposes only and should not be considered accounting, tax, or financial advice.

The Art of Sway
Episode 68: The Art of Sway + Maverick Mindshare: The Return of Long-Form Influencer Content: Building Trust in a Digital Age

The Art of Sway

Play Episode Listen Later Jun 22, 2026 28:23


In this episode, Danielle Wiley and Casey Benedict explore the resurgence of long-form content, its importance in building trust and authority, and how brands and creators can leverage multiple channels for effective storytelling and marketing. Learn more about your ad choices. Visit megaphone.fm/adchoices

Econ Dev Show
224: Building Trust Before Building Buildings with Janae Stark

Econ Dev Show

Play Episode Listen Later Jun 22, 2026 25:50


In this episode of the Econ Dev Show, Dane talks with Janae Stark about the Community Economic Revitalization Board's “right project, right time” approach to rural economic development, from planning and project development to infrastructure financing, construction timelines, and what happens when projects go sideways. Janae shares how CERB works with communities and federally recognized tribes in Washington State, why trust and relationship-building matter as much as funding, and how infrastructure like buildings, roads, utilities, and rural broadband can unlock opportunity for small communities. The conversation also explores the less visible work behind successful projects, the importance of helping communities avoid bad bets, and why economic developers need spaces to learn from one another instead of reinventing the wheel alone. Like this show? Please leave us a review here — even one sentence helps! 10 Actionable Takeaways for Economic Developers Start with project readiness, not the application. Before pursuing funding, work backward from the business or community timeline and identify permits, environmental review, match funding, private investment, and approvals needed to get to contract. Treat planning as economic development work. Use planning funds and community outreach to clarify what the community actually wants to become, not just what project happens to be available. Build relationships before things go wrong. Communities are more likely to call early when a business partner pulls out or a project changes if they already trust you. Be willing to coach communities toward the right funder. If your program is not the best fit, help the community find the organization or funding source that can get them to yes. Do not confuse urgency with readiness. A project can look exciting on paper but still be too risky if the private partner, repayment plan, permits, or timeline are not solid. Ask whether the infrastructure can support more than one possible business. Projects are safer when the building, road, utility, or site improvement can be reused or marketed to another company if the original deal falls apart. Help elected officials and board members understand the invisible work. Explain the project development, relationship management, and risk reduction that happen long before a groundbreaking or ribbon cutting. Recognize that different infrastructure has different economic impacts. Buildings, roads, water, sewer, and electricity may directly enable business expansion, while broadband may improve community competitiveness in broader, less immediately visible ways. Create peer networks for practitioners. New economic developers need places to ask basic questions, decode acronyms, find funding calendars, and learn from communities that have already solved similar problems. Show up and listen locally. Especially for people new to economic development, attending community meetings, listening to difficult voices, validating concerns, and asking experienced practitioners for help are essential parts of learning the work. Special Guest: Janea Stark.

The Disrupted Podcast
We NOT Them

The Disrupted Podcast

Play Episode Listen Later Jun 22, 2026 40:46


What if the fastest way to grow your healthcare organization is to slow down? In this episode of The Disrupted Podcast, Scott Middleton returns from Scotland straight into the thick of a merger — and what he's learning is reshaping how he thinks about change itself. Scott takes us inside the integration of TCPA and Providence Care into Your Health, where two very different models are colliding. One organization built 640 billing codes last year; the other built 40. One puts a single nurse practitioner in a building with no support; the other surrounds providers with nurses and community health workers. The opportunity is enormous — but so is the risk of moving too fast and scaring everyone away. What if the fastest way to grow your healthcare organization is to slow down? In this episode of The Disrupted Podcast, Scott Middleton returns from Scotland straight into the thick of a merger — and what he's learning is reshaping how he thinks about change itself. Scott takes us inside the integration of TCPA and Providence Care into Your Health, where two very different models are colliding. One organization built 640 billing codes last year; the other built 40. One puts a single nurse practitioner in a building with no support; the other surrounds providers with nurses and community health workers. The opportunity is enormous — but so is the risk of moving too fast and scaring everyone away. In this conversation, Jamie and Scott explore: Why a nurse practitioner alone is a "single source of failure" — and how staffing changes everything How to enter a building without threatening the provider they already love Why billing isn't bureaucracy — it's how Medicare knows you made a difference The art of giving people what they think they need now, and the rest over time Advanced care planning, DNRs, and why the right message sometimes needs a different voice This is a masterclass in change management disguised as a healthcare conversation. Listen now — and rethink what "disruption" really requires. Why a nurse practitioner alone is a "single source of failure" — and how staffing changes everything How to enter a building without threatening the provider they already love Why billing isn't bureaucracy — it's how Medicare knows you made a difference The art of giving people what they think they need now, and the rest over time Advanced care planning, DNRs, and why the right message sometimes needs a different voice This is a masterclass in change management disguised as a healthcare conversation. Listen now — and rethink what "disruption" really requires. www.YourHealth.Org

scotland visits medicare building trust building relationships change management social workers telehealth win win nurse practitioners palliative care primary care behavioral health long term care patient care home care social services your health endocrinology sustainable growth medicare advantage assisted living elder care senior living healthcare costs dnr organizational change operational excellence health care reform end of life care senior care healthcare innovation wellness programs home health hospice care patient outcomes trust building value based care aco aging populations care team case management primary care physicians slow growth customer needs healthcare technology healthcare leadership health care delivery organizational communication access to care patient centered care healthcare marketing care coordination community health workers polypharmacy end of life planning medication management healthcare quality healthcare business senior health revenue cycle healthcare leaders wellness director tcpa quality of care healthcare podcast specialty care healthcare transformation accountable care organizations home visits skilled nursing facilities skilled nursing psychiatric care family conversations dnrs healthcare strategy geriatric care do not resuscitate medical podcast advanced care planning healthcare operations healthcare entrepreneur nursing home care chronic care management healthcare disruption healthcare sales home based care chief disruption officer patient recruitment
AFT Construction Podcast
Better Storytelling Builds Trust with Julia Bonner Zade

AFT Construction Podcast

Play Episode Listen Later Jun 21, 2026 57:16


Sponsors: ◦ Visit Buildertrend to schedule a demo ◦ Marvin Windows and Doors ◦ Sub-Zero Wolf Cove Showroom Phoenix Connect with Julia Bonner Zade:  ◦ https://pierce-pr.com  ◦ https://www.linkedin.com/in/juliaebonner  Connect with Brad Leavitt: Website | Instagram | Facebook | Houzz | Pinterest | YouTube

The Church At Bushland
Building Trust - June 21, 2026

The Church At Bushland

Play Episode Listen Later Jun 21, 2026


Welcome to #SundaysatTCAB! And Happy Father's Day to all the dads out there! Today we have our very own Bob Attaway teaching the Word. Trust is the foundation of every healthy relationship whether in marriage, friendship, family, or our walk with God. In this message, we'll explore three essential qualities that build lasting trust: honesty, empathy, and consistency. Jesus modeled each of these characteristics perfectly. Join us as we discover practical ways to strengthen our relationships and reflect the character of Christ in our everyday lives. New to The Church at Bushland? Tell us a little about you and receive a personal note from Pastor Jeff. First Time Guest: https://www.thechurchatbushland.com/guestform?location=livestream How can we pray for you? Submit your prayer request here: https://www.thechurchatbushland.com/prayerrequest Subscribe to get the latest videos: https://www.youtube.com/c/TheChurchAtBushland We also have our newest channel, @TCABClips, with sermon and worship highlights and short content from Digging for the Truth. Subscribe, turn on notifications, and never miss an episode! https://www.youtube.com/channel/UC6VflV8HJUd-6vTX9CSJRKw Listen while you work, exercise, or whatever keeps you busy: Apple Podcasts - https://podcasts.apple.com/us/channel/the-church-at-bushland/id6442779332 Spotify - https://open.spotify.com/show/077EsZwp6Y7pPhv7X8mXEY?si=893d09eeae9142d5 Support the online ministry at TCAB. Join the giving team today! https://www.thechurchatbushland.com/giving Download the TCAB App today! iOS - https://apps.apple.com/us/app/the-church-at-bushland/id1495461805 Android - https://play.google.com/store/apps/details?id=com.kidunottech.culminate.tcab Connect with The Church at Bushland: Website | https://thechurchatbushland.com Facebook | https://www.facebook.com/thechurchatbushland/ Instagram | https://www.instagram.com/thechurchatbushland/

The AI for Sales Podcast
Enhancing Employee Experience with AI

The AI for Sales Podcast

Play Episode Listen Later Jun 20, 2026 37:11


Summary In this episode, Chad Burmeister speaks with Josh Hill, VP of HR at Tier 11 and co-founder of Super Hired and Super Trained, about the transformative role of AI in recruitment and employee experience. They discuss how AI can enhance the hiring process, the importance of understanding employee needs, and the necessity of a human-led approach in AI interactions. Josh emphasizes the need for a bespoke recruitment process that considers the unique context of both candidates and companies, and the importance of building trust in AI technologies. Takeaways AI enhances employee experience by providing insights into their needs. Recruitment should focus on first principles to understand candidates better. AI can be a powerful tool but must be used intentionally. The recruitment process is often flawed due to surface-level data. Candidates need to feel valued and engaged during the hiring process. Human connection is essential in AI-driven recruitment. Trust in AI is crucial for effective candidate interactions. Recruiters are evolving into multifaceted roles, including career coaching. Understanding emotional nuances is key to successful hiring. The future of recruitment lies in innovative, human-led technologies. Chapters 00:00 Introduction to AI in Sales and HR 02:47 The Role of AI in Enhancing Employee Experience 05:29 AI as a Tool for Recruitment and Discovery 08:34 The Importance of First Principles in Hiring 10:46 Challenges in Traditional Recruitment Processes 13:33 Innovative Approaches to Candidate Engagement 16:36 The Human Element in AI-Driven Recruitment 19:19 Building Trust and Value in AI Interactions 22:04 Future Technologies in Recruitment 24:43 Conclusion and Key Takeaways The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

Defocus Media
Building Trust, Referrals, and Real Influence in Optometry

Defocus Media

Play Episode Listen Later Jun 19, 2026 22:50


As optometry continues to evolve, doctors have more opportunities than ever to specialize, adopt new technologies, and collaborate with industry, but lasting success is built on something far more important than equipment or titles: trust. During a conversation recorded at the British Columbia Doctors of Optometry (BCDO) conference, Dr. Harbir Sian, Dr. Julian Prosia, and […]

The Gritty Nurse Podcast
From KOBO to Digital Health: Disrupting the Status Quo In Healthcare with Mike Serbinis

The Gritty Nurse Podcast

Play Episode Listen Later Jun 19, 2026 45:49


How do we move from a healthcare system that only reacts to illness, to one that actively empowers patients? In this episode of The Gritty Nurse Podcast, host Amie Archibald-Varley sits down with Mike Serbinis, the visionary CEO and founder of League, a leading digital health platform transforming the consumer healthcare experience. A seasoned tech innovator and entrepreneur, Mike has a storied history of disrupting industries—from working alongside Elon Musk on early jet propulsion designs to co-founding Kobo, which challenged the global e-reading market. Now, he's turning his sights toward fixing our fragmented healthcare system. Amie and Mike dive deep into how cutting-edge technology, personalization, and AI can bridge the massive gaps in current healthcare delivery, alleviate provider burnout, and truly put the power back into the hands of patients and frontline workers. What We Discuss in This Episode: The Journey to Disruption: How Mike transitioned from mainstream tech innovation to tackling the complex world of healthcare. AI & Digital Platforms: The real-world applications of technology in streamlining care, improving patient outcomes, and modernizing the clinical experience. Empowering the Individual: Shifting the paradigm toward proactive, patient-centered care and navigating the barriers to systemic change. The Future of Care: What a fully integrated, tech-enabled healthcare ecosystem actually looks like for patients and providers on the ground. Chapters 00:00 Introduction to Healthcare Transformation 02:25 Personal Journey into Healthcare Innovation 05:28 The Need for a Consumer-Centered Healthcare System 07:56 Aha Moments: Personal Experiences Driving Change 10:38 Shifting Power Dynamics in Healthcare 13:37 Leveraging Technology to Improve Healthcare Access 15:56 Case Study: Hello Pregnancy Initiative 18:53 AI in Healthcare: Balancing Innovation and Care 22:34 Empowering Clinicians Through Technology 27:31 Building Trust in Healthcare Innovation 31:42 The Digital Front Door to Healthcare 35:13 Preventative Care and the Infinite Care Team 39:45 Hope for the Future of Healthcare Connect with Mike & League: LinkedIn: Michael Serbinis Website: League.com X (Twitter): @mserbinis   Listen on Apple Podcasts – : The Gritty Nurse Podcast on Apple Apple Podcasts  https://podcasts.apple.com/ca/podcast/the-gritty-nurse/id1493290782 * Watch on YouTube –  https://www.youtube.com/@thegrittynursepodcast Stay Connected: Website: grittynurse.com Instagram: @grittynursepod TikTok: @thegrittynursepodcast Facebook: https://www.facebook.com/profile.php?id=100064212216482 X (Twitter): @GrittyNurse Collaborations & Inquiries: For sponsorship opportunities or to book Amie for speaking engagements, visit: grittynurse.com/contact Thank you to Hospital News for being a collaborative partner with the Gritty Nurse! www.hospitalnews.com 

The DealMachine Real Estate Investing Podcast
550: Is Your Real Estate Business Showing Up in AI Search?

The DealMachine Real Estate Investing Podcast

Play Episode Listen Later Jun 17, 2026 14:30


Most real estate professionals don't realize how AI is fundamentally changing where leads come from online. In this episode, Trevor Mauch breaks down real estate SEO with AI and shows you exactly how to adapt your visibility strategy for this new landscape. He covers AI search behavior, optimizing your Google Business Profile, implementing proper schema for faster indexing, and using online consistency to ensure AI systems find and trust your business.   KEY TALKING POINTS: 0:00 - Intro 0:22 - AI Search Is Changing Lead Flow 0:57 - The Phantom Expense Problem 2:57 - Where AI Pulls Its Information and Why It Matters 5:43 - Building Trust with AI Search 8:21 - Online Consistency, Reviews, and Sentiment Signals 11:20 - Setting Up and Optimizing Your Google Business Profile 14:11 - Number One Action Item 14:20 - Outro   LINKS: Instagram: Trevor Mauch https://www.instagram.com/trevor.mauch/   Website: Carrot https://www.carrot.com/   Instagram: David Lecko https://www.instagram.com/dlecko   Website: DealMachine https://www.dealmachine.com/pod   Instagram: Ryan Haywood https://www.instagram.com/heritage_home_investments   Website: Heritage Home Investments https://www.heritagehomeinvestments.com/

Real Estate Excellence
The Trilingual Agent Closing Deals in Jacksonville's Buyer's Market | Claudia Hernandez, Ep. 328

Real Estate Excellence

Play Episode Listen Later Jun 17, 2026 88:17


How different would your results be if you stopped focusing on commission splits and started focusing on the tools, mentorship, and systems that actually help you succeed? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Claudia Hernandez. Claudia Hernandez is a Jacksonville real estate agent with Coldwell Banker Anandale Basin Realty who specializes in helping buyers, first time homeowners, veterans, and relocating families navigate the home buying process. Fluent in Spanish, English, and French, Claudia brings a unique perspective shaped by her journey from Mexico to Florida and her background in translation and interpretation. Claudia shares how mentorship, technology, and the right brokerage transformed her career from having no clients to building a thriving real estate business. She discusses the importance of setting expectations, guiding first time buyers, leveraging AI responsibly, serving Spanish speaking clients, and creating confidence through education and communication. Her story highlights perseverance, adaptability, and the value of surrounding yourself with the right people and systems. If you enjoyed this episode, subscribe to the Real Estate Excellence Podcast, leave a review, and share this conversation with a real estate professional, homebuyer, or entrepreneur who wants to learn how mentorship, technology, and persistence can accelerate success.   HighlightsTop of FormBottom of Form 00:00 - 13:42 Building Trust and Creating Buyer Confidence Setting expectations from the first conversation Creating a stress-free buying experience Using transaction coordinators for client support Helping first time buyers feel comfortable Building credibility through communication 13:42 - 28:15 Technology Mentorship and Modern Real Estate Choosing brokerage value over commission splits Why mentorship accelerates growth Using AI as a real estate tool Combining technology with human expertise Learning from experienced professionals 28:15 - 42:08 From Mexico to Jacksonville Growing up in Puebla Mexico Starting a career in Cabo San Lucas Learning from an international mentor Discovering Jacksonville neighborhoods Developing a passion for real estate 42:08 - 56:37 Overcoming Challenges and Starting From Scratch Working at a golf course community Saving money for real estate education Learning contracts in Spanish first Passing the licensing exam after setbacks Navigating early career struggles 56:37 - 01:12:04 Finding the Right Brokerage and Support System Recognizing limitations in previous training The importance of hands-on experience Discovering Coldwell Banker Anabasis Meeting Bryce and embracing innovation Turning opportunities into business growth 01:12:04 - 01:28:16 Helping Buyers Achieve Homeownership Supporting Spanish speaking families Explaining contracts with clarity Guiding first time home buyers Helping veterans maximize VA benefits Creating successful outcomes for clients   Quotes: "I absolutely love having a connection with people." – Claudia Hernandez "When I believe in something and I fall in love with it, it is very easy for me to transmit that feeling." – Claudia Hernandez "AI is never going to replace a human. It is a tool." – Claudia Hernandez "If I put my mind into something, it is going to happen." – Claudia Hernandez   To contact Claudia Hernandez, learn more about her business, and make her a part of your network, make sure to follow her Website, Instagram, and Facebook.   Connect with Claudia Hernandez! Website: https://claudiasellsjax.sites.cbmoxi.com Instagram: http://instagram.com/claudia.sellsjax Facebook: http://facebook.com/claudiahhz   Connect with me! Website: toprealtorjacksonville.com   Website: toprealtorstaugustine.com    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best.   #RealEstateExcellence #RealEstate #ClaudiaHernandez #RealEstateExcellence #JacksonvilleRealEstate #FloridaRealEstate #HomeBuying #FirstTimeHomeBuyer #VeteransBenefits #VALoan #RealEstateAgent #ColdwellBanker #Mentorship #ArtificialIntelligence #RealEstateTechnology #JacksonvilleFlorida #RelocationExpert #SpanishSpeakingAgent #HomeOwnership #RealEstateCareer #BusinessGrowth #Podcast

Microcap Moments
Building Trust at Scale: Joe Rice and the CXponent Story

Microcap Moments

Play Episode Listen Later Jun 17, 2026 27:02 Transcription Available


In this episode, Joe Rice, CEO of CXponent, shares how watching his father run a business sparked a lifelong pull toward entrepreneurship and building something of his own. He describes how CXponent cuts through the overwhelming noise of technology vendors and AI tools to help mid-market companies make better decisions, and why trust, not technology, remains the foundation of every client relationship. Joe reflects on his first company, what he learned from that exit, and what drew him back to build again. He talks candidly about what founders should weigh before joining a platform, the importance of readiness and timing, and why Shore's focus on stacking talent and investing in organic growth made it the right fit. Throughout the conversation, Joe makes clear that even in a market being reshaped by AI, the work still comes down to people, presence, and being a partner clients can count on.Key Takeaways:The technology landscape has never been more crowded. The advisors who win are the ones who cut through the noise and bring clients certainty, not just options.You cannot fake trust. Building the kind of client relationships that lead to board-level work takes time, expertise, and a willingness to get into the details.Joining a platform is not an exit. It is a choice to go further, faster, with peers who are still building.Once you get a taste of creating opportunity and space for other people, you are probably forever addicted. The best founders are not looking for a way out. They are looking for a way to keep going.Chapters: 00:00 – Introduction10:05 – Joe's Origin Story11:28 – Building CXponent with Shore14:29 – Founder Readiness and Timing19:40 – What's Ahead for CXponentListen to our podcasts at:https://www.shorecp.university/podcastsYou'll also find other Microcap Moments episodes, alongside our series Everyday Heroes and Bigger. Stronger. Faster., highlighting the people and stories that make the microcap space unique.Other ways to connect:Blog: https://www.shorecp.university/blogShore University: https://www.shorecp.university/Shore Capital Partners: https://www.shorecp.com/LinkedIn: https://www.linkedin.com/company/shore-universityThis podcast is the property of Shore Capital Partners LLC. None of the content herein is investment advice, an offer of investment advisory services, or a recommendation or offer relating to any security. See the “Terms of Use” page on the Shore Capital website for other important information.

Telecom Reseller
Dan Rochon on Teach to Sell and Building Trust in the AI Era, Podcast

Telecom Reseller

Play Episode Listen Later Jun 17, 2026 21:22


By Doug Green “AI can be perfect, but it can't care.” In this episode of the Technology Reseller News podcast, Doug Green speaks with Dan Rochon, author of Teach to Sell: Why Top Salespeople Never Sell and What They Do Instead, about trust, influence, and why the best sales conversations begin with teaching rather than pitching. Rochon says Teach to Sell is about ethical influence. For MSPs, service providers, technology resellers, and channel partners, that means moving beyond product-first selling and becoming a guide who helps customers understand their own needs, problems, and desired outcomes. The conversation comes at a time when AI is changing how buyers are approached, how salespeople prepare, and how marketing messages are created. Rochon says AI can help with research and preparation, but it cannot replace the human connection that creates trust. “Technology can give us more information than ever before,” Rochon says. “But only human beings can give us trust.” Rochon outlines a sales approach built around rapport, deeper questions, and active listening. Instead of telling a customer what their problem is, the salesperson should guide the customer to discover it. He argues that the product or service should be presented as the bridge between the customer's pain and the result they want to achieve. For channel partners and MSPs, Rochon's message aligns closely with the long-running idea of becoming a trusted advisor. Customers do not simply need another vendor selling tools, subscriptions, or services. They need someone who understands their business, asks the right questions, and helps them make better decisions. The podcast also explores renewals and recurring revenue. Rochon says salespeople should not be afraid to revisit customers when they believe their product or service is genuinely helping. Maintaining an existing customer is often easier than winning a new one, but it still requires confidence, communication, and a commitment to guiding the customer. Rochon says Teach to Sell is designed for people who are tired of pitching and want better conversations, shorter sales cycles, stronger trust, and more consistent revenue. Learn more at www.teachtosellbook.com  

ForbesBooks Radio
Todd Mezrah on Winning Business and Building Trust | The Fortune Is in the Follow-Up

ForbesBooks Radio

Play Episode Listen Later Jun 17, 2026 26:43 Transcription Available


What separates high performers from everyone else?In this episode of The Authority Company Podcast, Joe Pardavila sits down with entrepreneur, executive strategist, and author to talk about one of the most overlooked business skills: follow-up.Todd shares the philosophy behind his new book, Follow-Up Freak, and explains why responsiveness, persistence, and professionalism have become rare advantages in modern business culture. From closing billion-dollar deals to waiting 23 years to land one client, Todd breaks down the mindset and systems that helped him build lasting relationships and earn trust at the highest levels.They discuss why so many professionals fail to respond, how follow-up impacts your reputation, and why timing matters almost as much as the message itself. Todd also explains his “service without space” philosophy, the emotional side of communication, and the practical systems leaders can use to improve responsiveness without burning out.If you work in sales, leadership, entrepreneurship, consulting, media, or client service, this conversation will change how you think about communication and opportunity.What You'll Learn:• Why follow-up is a competitive advantage• The “FUF” philosophy behind lasting business relationships• How responsiveness builds trust and credibility• Why timing matters in communication• The difference between persistence and annoyance• How elite professionals manage follow-up systems• Why ignoring emails damages your reputation• The emotional side of responsiveness• Todd Mezrah's “service without space” strategy• How to become a “FUF Master”Chapters00:00 Intro00:43 Meet Todd Mezrah01:46 The origin of “Follow-Up Freak”03:06 Why most people fail at follow-up04:19 Why ignoring emails feels disrespectful05:49 The emotional impact of poor communication07:54 Why successful people still fail at follow-up08:41 Todd's four-hour response rule09:29 Waiting 23 years to land one client11:19 Persistence vs. annoyance12:08 Better ways to follow up13:46 Knowing when to move on15:07 Managing expectations in business16:32 “Service without space” explained17:46 Burnout, responsiveness, and work culture19:17 Timing and emotional intelligence20:45 Why people answer emails on weekends21:50 Vacation culture and staying responsive23:39 Does being obsessed with follow-up create friction?24:46 How to become a “FUF Master”26:04 Final thoughts

Grandparents Raising Grandchildren: Nurturing Through Adversity
Parenting Teens in Kinship Care: Building Trust and Reducing Conflict

Grandparents Raising Grandchildren: Nurturing Through Adversity

Play Episode Listen Later Jun 16, 2026 47:11 Transcription Available


Do you ever wonder how to truly connect with a teen who's pushing you away, when every word feels like it could spark a door-slam or an icy silence? Are you a grandparent navigating the dizzying maze of kinship care—grappling with the fear that trauma might repeat itself, and unsure how to bridge the gap as your grandchild grows into adolescence? When “I love you” turns to eye rolls and “goodnight” is answered by a closed door, it's easy to feel like an outsider in your own home.I'm Laura Brazan, host of 'Grandparents Raising Grandchildren: Nurturing Through Adversity.' Through my own journey and conversations with experts like Jeanine Mushawar, I've discovered that parenting teens today means trading control for connection and leading not with fear, but with presence. It's not about micromanaging, but about becoming the CEO of your family—a leader who listens for the story behind the struggle.Visit Jeanine's website to get her free 5 Questions That Get Teens Talking!Send us Fan MailAs a grandmother raising two grandchildren, one of my favorite things is watching them connect with the world around them. That's why I'm so in love with Dr. Dale Atkins new children's book "Dear Deer". Purchase directly through her website, Amazon or Barnes and Noble. Help our kids log off the screeens and tune back into the world! Jill Bryant has spent years researching the deep complexities of counseling and the lived reality of kinship care as a professor and a grandparent raising a grandchild. Her work, focusing on the complete subjective well-being of kinship caregivers. Taking this 10-minute survey gives our advocates the timely, real-world data they need to fight for the funding and structural support your family deserves right now.  Kinship care—stepping up to raise your grandchildren—can often feel like an incredibly lonely journey. When custody happens unexpectedly, it's easy to feel like you are the only one navigating the trauma, the system, and the sheer exhaustion.But you aren't alone. And that is exactly why your story matters. Your unique experience holds the power to change the system for the next family. Share your story with us at laurabrazan@grandparents-raising-grandchildren.orgThank you for tuning into today's episode. It's been a journey of shared stories, insights, and invaluable advice from the heart of a community that knows the beauty and challenges of raising grandchildren. Your presence and engagement mean the world to us and to grandparents everywhere stepping up in ways they never imagined.Remember, you're not alone on this journey. For more resources, support, and stories, visit our website and follow us on our social media channels. If today's episode moved you, consider sharing it with someone who might find comfort and connection in our shared experiences.We look forward to bringing more stories and expert advice your way next week. Until then, take care of yourselves and each other.Want to be a guest on Grandparents Raising Grandchildren: Nurturing Through Adversity? Send Laura Brazan a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/grgLiked this episode? Share it and tag us on Facebook @GrandparentsRaisingGrandchilden Love the show? Leave a review and let us know!CONNECT WITH US: Website | Facebook 

Personal Injury Marketing Minute
Coaching Legal Teams In The Modern Era – PIMM 147

Personal Injury Marketing Minute

Play Episode Listen Later Jun 16, 2026 30:07


In this episode of Personal Injury Marketing Minute, host Lindsey Busfield talks with Bill Biggs, president and co-founder of Fireproof Masterminds, about the evolving landscape of law firm leadership and culture. They discuss the importance of agility and adaptability in today’s rapidly changing legal environment, driven by technological advancements such as AI. Bill emphasizes the role of coaching in reducing anxiety and fostering a positive culture that values client care and team trust. The conversation also explores how law firms can strategically adopt new technologies without disrupting their operations. Listeners will gain insights into building a strong corporate culture that aligns with their firm’s values and enhances team performance. Key Timestamps: 00:01 – Introduction 00:12 – Meet Bill Biggs of Fireproof Masterminds 01:06 – Changes in Law Firm Leadership Over the Years 02:03 – The Impact of AI on Legal Operations 03:28 – Coaching’s Role in Technological Advancement 04:48 – Measuring and Enhancing Law Firm Culture 06:28 – Addressing Team Anxiety About Technology 08:44 – Adopting New Technology: Risks and Rewards 11:09 – Defining and Developing Corporate Culture 14:18 – The Importance of Purpose in Law Firms 17:03 – Building Trust and Speed in Teams 20:24 – Selecting the Right Team Members 22:47 – Overview of Fireproof Masterminds 25:31 – The Value of Data-Driven Mastermind Groups 27:52 – Final Advice on Law Firm Leadership See all episodes or subscribe to the Personal Injury Marketing Minute here: https://optimizemyfirm.com/podcasts/. What Has Changed In Leading And Coaching Legal Teams Compared To Five Or Ten Years Ago? The most significant change in leading and coaching legal teams today is the need for agility and adaptability. With the rapid rise of technology, particularly AI, leaders and teams must pivot quickly to keep up with new systems and processes. This adaptability is crucial for success in the current legal environment and other industries. The ability to change and adopt new technologies is no longer optional but necessary to remain competitive. How Do Coaching And Culture Contribute To Handling Technological Advancements In Law Firms? Coaching and culture play pivotal roles in helping teams navigate technological changes. A strong culture is based on shared beliefs about clients, team members, and the firm’s purpose. In today’s fast-paced environment, a great culture also includes an understanding that change is part of the process. Coaching helps lower anxiety about change, builds trust among team members, and keeps the focus on client care. By reducing anxiety and providing the right tools, teams can be more responsive and adaptable to new technologies. How Can Law Firms Manage Anxiety Related To Technological Changes And Competition? To manage anxiety related to technological changes, law firms should focus on reducing fear through effective coaching. This involves helping team members understand how to work with new technologies and reassuring them about their roles. Additionally, identifying the right products and software that align with the firm’s goals can alleviate anxiety. Firms should avoid being pressured into adopting new technologies too quickly and instead follow a deliberate approach to technology adoption that aligns with their risk appetite, firm size, and culture. What Is The Importance Of A Defined Corporate Culture In A Law Firm? A defined corporate culture is crucial for a law firm’s success, as it reflects the firm’s values and purpose. Every firm has a culture, but a strong culture is intentional and strategically designed. It is built on what the leadership believes about clients, team members, and the firm’s purpose. By assembling a leadership team that exemplifies these values, a firm can create a culture that supports its goals. This deliberate approach to culture helps ensure that the firm’s operations and decisions align with its core purpose and values. How Can Defining A Law Firm’s Purpose Improve Its Operations? Defining a law firm’s purpose provides clarity and direction, streamlining decision-making and operations. When a firm clearly understands why it exists, it can align its systems, processes, and strategies with that purpose. This alignment increases efficiency and consistency, as team members know what is expected and how their work contributes to the firm’s goals. Additionally, a strong purpose builds trust among team members, reducing hesitation and fostering a faster, more cohesive work environment. What Role Does Fireproof Masterminds Play In Improving Law Firm Leadership And Operations? Fireproof Masterminds brings law firm owners and leaders together in a data-driven environment to share insights and improve operations. By grouping firms based on revenue and market exclusivity, participants can learn from peers facing similar challenges. The program requires sharing financials and key performance indicators, fostering a culture of accountability and growth. This collaborative approach helps firms make informed decisions, avoid costly mistakes, and accelerate growth through shared experiences and practical advice. What Is The Key Piece Of Advice For Improving Law Firm Leadership Or Corporate Culture? The key piece of advice for improving law firm leadership or corporate culture is to run your law firm like a business. This means organizing the firm with intentionality, strategy, and values, focusing on data-driven decision-making and scalability. By approaching the law firm as a business, leaders can create an environment that supports growth, efficiency, and long-term success. This business mindset complements legal expertise and helps law firms achieve their desired outcomes. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What Has Changed In Leading And Coaching Legal Teams Compared To Five Or Ten Years Ago?", "acceptedAnswer": { "@type": "Answer", "text": "The most significant change in leading and coaching legal teams today is the need for agility and adaptability. With the rapid rise of technology, particularly AI, leaders and teams must pivot quickly to keep up with new systems and processes. This adaptability is crucial for success in the current legal environment and other industries. The ability to change and adopt new technologies is no longer optional but necessary to remain competitive." } }, { "@type": "Question", "name": "How Do Coaching And Culture Contribute To Handling Technological Advancements In Law Firms?", "acceptedAnswer": { "@type": "Answer", "text": "Coaching and culture play pivotal roles in helping teams navigate technological changes. A strong culture is based on shared beliefs about clients, team members, and the firm's purpose. In today's fast-paced environment, a great culture also includes an understanding that change is part of the process. Coaching helps lower anxiety about change, builds trust among team members, and keeps the focus on client care. By reducing anxiety and providing the right tools, teams can be more responsive and adaptable to new technologies." } }, { "@type": "Question", "name": "How Can Law Firms Manage Anxiety Related To Technological Changes And Competition?", "acceptedAnswer": { "@type": "Answer", "text": "To manage anxiety related to technological changes, law firms should focus on reducing fear through effective coaching. This involves helping team members understand how to work with new technologies and reassuring them about their roles. Additionally, identifying the right products and software that align with the firm's goals can alleviate anxiety. Firms should avoid being pressured into adopting new technologies too quickly and instead follow a deliberate approach to technology adoption that aligns with their risk appetite, firm size, and culture." } }, { "@type": "Question", "name": "What Is The Importance Of A Defined Corporate Culture In A Law Firm?", "acceptedAnswer": { "@type": "Answer", "text": "A defined corporate culture is crucial for a law firm's success, as it reflects the firm's values and purpose. Every firm has a culture, but a strong culture is intentional and strategically designed. It is built on what the leadership believes about clients, team members, and the firm's purpose. By assembling a leadership team that exemplifies these values, a firm can create a culture that supports its goals. This deliberate approach to culture helps ensure that the firm's operations and decisions align with its core purpose and values." } }, { "@type": "Question", "name": "How Can Defining A Law Firm's Purpose Improve Its Operations?", "acceptedAnswer": { "@type": "Answer", "text": "Defining a law firm's purpose provides clarity and direction, streamlining decision-making and operations. When a firm clearly understands why it exists, it can align its systems, processes, and strategies with that purpose. This alignment increases efficiency and consistency, as team members know what is expected and how their work contributes to the firm's goals. Additionally, a strong purpose builds trust among team members, reducing hesitation and fostering a faster, more cohesive work environment." } }, { "@type": "Question", "name": "What Role Does Fireproof Masterminds Play In Improving Law Firm Leadership And Operations?", "acceptedAnswer": { "@type": "Answer", "text": "Fireproof Masterminds brings law firm owners and leaders together in a data-driven environment to share insights and improve operations. By grouping firms based on revenue and market exclusivity, participants can learn from peers facing similar challenges. The program requires sharing financials and key performance indicators, fostering a culture of accountability and growth. This collaborative approach helps firms make informed decisions, avoid costly mistakes, and accelerate growth through shared experiences and practical advice." } }, { "@type": "Question", "name": "What Is The Key Piece Of Advice For Improving Law Firm Leadership Or Corporate Culture?", "acceptedAnswer": { "@type": "Answer", "text": "The key piece of advice for improving law firm leadership or corporate culture is to run your law firm like a business. This means organizing the firm with intentionality, strategy, and values, focusing on data-driven decision-making and scalability. By approaching the law firm as a business, leaders can create an environment that supports growth, efficiency, and long-term success. This business mindset complements legal expertise and helps law firms achieve their desired outcomes." } } ] }

Optimizing the Hiring Process Podcast
Building Trust First on Complex Construction Projects with Melissa Drew

Optimizing the Hiring Process Podcast

Play Episode Listen Later Jun 16, 2026 28:34


What does it take to successfully launch a construction management company and immediately take on a $53 million project? In this episode of People-First Builders, Fletcher Wimbush sits down with Melissa Drew, Founder & CEO of InSite Build, to discuss how strong relationships, trust, and people-first leadership can transform complex construction projects. Melissa shares her journey from spending 20 years with a national contractor to building her own company focused on commercial and state government projects. She explains how InSite Build creates alignment between owners, subcontractors, and project teams through intentional communication, collaboration, and culture-building practices that improve both project outcomes and team morale. From building interconnected jobsite trailer communities to bringing hot chocolate and snow cones to crews in the field, Melissa reveals how small human-centered actions can create massive impacts on trust, productivity, and project success. The conversation also dives into entrepreneurship, hiring strategies, leveraging relationships, managing large-scale government work, and creating successful partnerships in the construction industry. If you're interested in leadership, construction management, company culture, and building stronger teams in the trades, this episode is packed with practical insights and real-world lessons.

The Conference Room with Simon Lader
Ep.175 -Fixing The Partner Ecosystem: Building Trust in a Commission-Driven Industry

The Conference Room with Simon Lader

Play Episode Listen Later Jun 15, 2026 39:26


In this episode of The Conference Room, Simon welcomes Joshua Jones, Founder and CEO of Crush Security, for an eye-opening conversation about the hidden flaws within today's cybersecurity partner ecosystem.Drawing on more than 20 years of industry experience, Joshua explains why many CISOs struggle to receive unbiased guidance when purchasing security technologies and how traditional reseller models have drifted away from their original purpose of delivering value. He shares the inspiration behind launching Crush Security and how the company is using AI-powered, data-driven insights to help organizations make smarter security decisions.The discussion explores trust, transparency, tool sprawl, and the growing pressure on security leaders, while offering practical lessons for anyone building businesses focused on solving real customer problems.Joshua shares how an unexpected career opportunity led him into cybersecurity over two decades ago.The story behind founding Crush Security and identifying a major gap in the cybersecurity ecosystem.Why the traditional partner and reseller model is "broken" and often fails to serve buyers effectively.The importance of unbiased advice and how incentives can influence purchasing recommendations.The biggest frustrations CISOs have with vendors, partners, and advisory firms today. Understanding tool sprawl and why organizations frequently purchase overlapping technologies.Building stronger relationships between security, procurement, legal, and finance teams.Do resellers still provide value? Joshua shares his perspective on the industry's future.How Crush Security aligns its internal culture to prioritize customers over quotas.Why CISOs played a direct role in shaping the Crush Security platform.A look ahead at what's next for Crush Security, including upcoming innovations and industry announcements.To learn more about Joshua Jones, please visit her Linkedin ProfileTo learn more about  Crush Security, please visit her website.YOUR HOST - SIMON LADER    Simon Lader is the host of The Conference Room, Co-Founder of global executive search firm Salisi Human Capital, and lead generation consultancy Flow and Scale. Since 1997, Simon has helped cybersecurity vendors to build highly effective teams, and since 2022 he has helped people create consistent revenue through consistent lead generation.      Get to know more about Simon at:    Website: https://simonlader.com/  Twitter: https://twitter.com/simonlader  LinkedIn: https://www.linkedin.com/in/headhuntersimonlader/    The Conference Room is available onSpotifyApple podcastsAmazon MusicIHeartRadio

MTR Podcasts
Kris Fulton of Sophomore Coffee on Building Trust Through Consistency and Why Physical Presence Still Matters

MTR Podcasts

Play Episode Listen Later Jun 15, 2026 70:30


In this episode of The Truth In This Art, returning guest Kris Fulton is back!About Kris Fulton: Kris Fulton is a self-described coffee nerd, Baltimore-based coffee roaster, and co-owner of Sophomore Coffee, a neighborhood coffee shop in Charles Village. He opened Sophomore Coffee in April 2019, just months before the pandemic, and has spent seven years building it into a trusted community fixture. His journey in coffee began at a local café and evolved through his pivotal role at the Four Seasons Baltimore in 2011, where he honed his skills in luxury hospitality and elevated service that would shape Baltimore's food and beverage scene.We talk about his evolution from "punk kid working coffee on the side" to wearing multiple hats—plumber, janitor, counselor, delivery driver—as a small business owner who opened Sophomore Coffee without knowing all the ins and outs of running a business. He discusses the meaning behind the name "Sophomore"—embracing the second attempt, learning, and growth—and his philosophy of focusing on two pillars: coffee quality and service quality. He shares insights on surviving the pandemic, which forced him to start roasting coffee himself when wholesale partnerships became uncertain, and how that challenge became an unexpected opportunity.Fulton reveals his approach to being a reliable neighborhood fixture—open every single day, even in bad weather—and how that consistency earns trust and bandwidth in the community. He discusses his collaboration with other food and beverage professionals, his work with Tarleton, and his decision to keep Sophomore Coffee hyper-local rather than expanding. He introduces his advice for aspiring coffee shop owners: "Just be a sponge"—work in a coffee shop first, absorb as much information as possible, and understand that owning a café means you'll be working in it, not just managing from afar.We also talk about the importance of intention in coffee-making, why third spaces like cafés are indicators of a community's health, his newsletter as a way to connect directly with customers, and why physical presence and in-person experience still matter more than what can be displayed on social media in an increasingly digital world.Photo credit The Truth In This Art is supported by William G. Baker, Jr. Memorial Fund, the Maryland State Arts Council's Creativity Grant and Mayor's Individual Artist Award - Creative Baltimore Fund (Baltimore). Host: Rob LeeMusic: Original music by Daniel Alexis Music with additional music from Chipzard and TeTresSeis.Production:Produced by Rob Lee & Daniel AlexisEdited by Daniel AlexisShow Notes courtesy of Rob Lee and TransistorPhotos:Rob Lee photos by Vicente Martin for The Truth In This Art and Contrarian Aquarian Media.Guest photos courtesy of the guest, unless otherwise noted.Support the podcastThe Truth In This Art Podcast Fractured Atlas (Fundraising): https://www.fracturedatlas.orgThe Truth In This Art Podcast Bluesky: https://bsky.app/profile/thetruthinthisart.bsky.socialThe Truth In This Art Podcast Instagram: https://www.instagram.com/truthinthisart/?hl=enThe Truth In This Art Podcast Website: https://www.thetruthinthisart.com/The Truth In This Art Podcast Shop: Merch from Redbubble ★ Support this podcast ★

Build Your Network
CO-HOST | Make Money Through Ethical Sales: Building Trust That Drives Long-Term Revenue

Build Your Network

Play Episode Listen Later Jun 14, 2026 22:53


In this episode featuring producer Eric, Travis Chappell breaks down the psychology behind effective sales and marketing language, explores common persuasion tactics, and shares lessons learned from years in direct sales. From pricing strategies and scarcity marketing to the importance of honesty in sales conversations, Travis explains why trust—not manipulation—is the foundation of sustainable business growth. If you're an entrepreneur, salesperson, or business owner looking to improve your sales process without sacrificing integrity, this episode delivers practical insights you can apply immediately. On this episode we talk about: The psychology behind pricing and why $999 often outperforms $1,000 Scarcity and urgency tactics in marketing and when they actually work Why language matters in sales conversations and marketing copy The dangers of fake urgency, false scarcity, and misleading prospects How honesty and transparency create more referrals and repeat business Top 3 Takeaways Trust is your greatest asset in sales. Being honest about what you don't know builds credibility and strengthens long-term customer relationships. Marketing language can influence buying decisions, but it should enhance a good offer—not compensate for a bad one. Salespeople who focus on serving customers rather than closing deals create more repeat business, referrals, and lifetime value. Notable Quotes "The fake stuff is what irritates me more than anything." "It's a vote in the trust column when you admit that you don't know something." "Don't make short-term decisions because you think they might cost you a deal." Connect with Travis Chappell: LinkedIn: https://www.linkedin.com/in/travischappell Instagram: https://www.instagram.com/travischappell Other: https://travischappell.com A Word from Our Sponsors: - Are you ready to start your own creatorjourney and make it big? Visitwww.fanvue.com today and launch yourcareer! - To learn more about Mode Mobile and its investor community, go to https://invest.modemobile.com/travismakesmoney -Travis Makes Money is made possible by High Level – the All-In-One Sales & Marketing Platform built for agencies, by an agency.Capture leads, nurture them, and close more deals—all from one powerful platform.Get an extended free trial at gohighlevel.com/travis Learn more about your ad choices. Visit megaphone.fm/adchoices

Aspire: The Leadership Development Podcast
Aspire Mailbag: Building Trust Through Leadership and Initiative Changes

Aspire: The Leadership Development Podcast

Play Episode Listen Later Jun 14, 2026 31:43


In this Aspire Mailbag episode, Joshua Stamper and Jeff Gargas respond to listener questions about supporting an aspiring leader through a campus transition and helping teachers shift away from punitive discipline. They explore how new leadership can create both uncertainty and opportunity, and what aspiring leaders can do to build trust, stay visible, and align themselves with a new principal's vision without losing momentum in their own leadership journey. The conversation also digs into one of the biggest challenges in education today: helping teachers move from punishment-based discipline to relationship-based support. Joshua and Jeff discuss why this shift takes time, why common language matters, and how schools can make restorative approaches feel practical instead of overwhelming. They also talk about the importance of small, intentional steps, teacher buy-in, and creating systems that support student growth without making behavior management feel like an unfair sacrifice of teacher time. Follow Jeff Gargas: Twitter:https://twitter.com/jeffgargasInstagram:https://www.instagram.com/_jeffgargas/ Follow The Teach Better Team: Twitter:https://twitter.com/teachbetterteamWebsite:https://www.teachbetter.com/Facebook:https://www.facebook.com/teachbetterteamInstagram:https://www.instagram.com/teachbetterteamThe Teach Better Podcast:https://www.teachbetter.com/podcast/ https://www.amazon.com/gp/product/1949595668/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1949595668&linkCode=as2&tag=aspirewebsite-20&linkId=76f63506c1e5b2f907d05fb13ab6f8e4 Teach Better Academy: https://www.teachbettercommunity.com/academy Use Coupon Code: ASPIRE for 50% Off for LIFE — #1 New Release, "The Language of Behavior" is NOW Available! https://www.amazon.com/dp/B0DVT32KQ1?&linkCode=ll1&tag=aspirewebsite-20&linkId=d18e5a44a6582a22d15ee23193af7bb8&language=en_US&ref_=as_li_ss_tl The Language of Behavior is an essential guide for school leaders committed to transforming their school culture and addressing student behavior through a more compassionate, effective approach. Drawing on their extensive experience in education, Charle Peck and Joshua Stamper challenge outdated disciplinary practices and offer a clear, trauma-informed framework that empowers educators to interpret student behavior as a form of communication. Through three core tenets—Consider the Environment, Explore the Root Causes of Behavior, and Respond with Intentionality—this book equips leaders with actionable strategies to foster positive behavior, build stronger relationships, and cultivate a more supportive school climate. Packed with real-world case studies, evidence-based practices, and insights into the lasting effects of childhood trauma, The Language of Behavior provides school leaders with the tools to create lasting, meaningful change. It offers a roadmap to reduce behavior issues, re-engage students and staff, and establish a culture of accountability and empathy. This book is not just a reference—it's a call to lead with vision and transform how we approach discipline, ensuring every student has the opportunity to thrive. Bulk Orders: https://www.connectedd.org/bulk-orders — Need a Presenter for a conference or school PD? Contact Brad Waid to book Joshua Stamper for your next event on Improving Student Behavior, Impacting School Mental Health, or Creating healthy habits. Follow the Host, Joshua Stamper: Contact: https://joshstamper.com/contact/ Twitter: www.twitter.com/Joshua__Stamper Instagram: www.instagram.com/joshua__stamper Linkedin: www.linkedin.com/in/joshua-stamper Facebook: https://www.facebook.com/AspirePodcast Subscribe: https://podcasts.apple.com/us/podcast/aspire-the-leadership-development-podcast/id1384210762?mt=2 Aspire to Lead Won the FireBird Award! I'm happy to announce that my book, “Aspire to Lead”, won the 2022 Leadership Book Award from Speak Up Talk Radio! It is a great honor to get this kind of recognition and I really appreciate all your support! The book is available for purchase on Amazon. https://www.amazon.com/gp/product/1953852386/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1953852386&linkCode=as2&tag=aspirewebsite-20&linkId=0d9c336e3db6ab16cbb08421ef3e4175 Review the Podcast I want to give a huge shout out to those who have taken the time to provide a review on Apple, Spotify or any other podcast platform. It truly means the world to me that you would take the 30- 90 seconds to share how the podcast has positively impacted you or why other educators should check out the show. This post contains affiliate links. When you make a purchase through these links, The Aspire Podcast gets a small percentage of the sale at no extra cost to you. Teach Better Podcast Network This podcast is a part of the Teach Better Podcast Network. Explore the Teach Better Podcast Network—your hub for insightful conversations covering diverse education topics. Our podcasts empower educators, fostering progressive, student-focused classrooms. Choose a podcast, subscribe, and dive into recent episodes now at https://www.teachbetterpodcastnetwork.com/

WIL Talk (Women in Leadership Talk)
How 'Building Trust' and Relationships Can Triple Employee Engagement

WIL Talk (Women in Leadership Talk)

Play Episode Listen Later Jun 12, 2026 43:31


Despite billions spent on pulse surveys and engagement platforms, engagement levels remain stubbornly low.Why? Because the real game-changer isn't a dashboard or tool — it's the manager sitting just a desk away.We often diagnose the gaps, but then step back, expecting managers to fix them with little support. That's like telling someone they have a health issue but not giving them the right prescription. It doesn't work.Remote work has made building trust and relationships harder, pushing the importance of human connection even higher.It's about nurturing those everyday moments of support and genuine connection — the foundation of trust, productivity, and retention.In this episode, Jen Lipsey discusses the disconnect between employee engagement tools and actual leadership behaviors. She emphasizes the importance of managers' role in fostering trust, connection, and engagement, especially in remote and hybrid work environments, and offers practical strategies for leaders to improve team resilience and performance.

Pathmonk Presents Podcast
Building Trust Through Expert Aesthetics | Teri Ryan from Olansky Dermatology and Aesthetics

Pathmonk Presents Podcast

Play Episode Listen Later Jun 12, 2026 23:30


Teri Ryan from Olansky Dermatology and Aesthetics joins Pathmonk Presents to share how a four-clinic practice blends dermatology expertise with aesthetic care to build long-term patient relationships. She explains how Olansky stands apart from trend-driven med spas through board-certified dermatologists, experienced aestheticians, and a strong focus on education, trust, and compassionate care. The episode also explores how existing dermatology patients can become aesthetic clients, how community events and digital channels support growth, and why website simplicity matters for scheduling and access. For marketers, healthcare leaders, and clinic operators, this conversation offers practical insight into relationship-led growth, patient conversion, and creating trust across every touchpoint.

Build Your Network
SOLO | Make Money by Building Trust, Communicating Clearly, and Owning Your Platform - Lessons from my Chris Hansen interview

Build Your Network

Play Episode Listen Later Jun 11, 2026 13:53


Chris Hansen is an Emmy Award-winning investigative journalist best known for creating and hosting To Catch a Predator. For decades, he has exposed criminal behavior, educated the public about online safety, and helped bring predators to justice through meticulous investigative work. In this episode, Travis reflects on his conversation with Chris and shares some of the most impactful lessons from Hansen's career—from the importance of real-world experience and direct communication to ethical journalism and building independent media platforms. On this episode we talk about: Why real-world experience can be more valuable than traditional education The power of simple, direct communication when pitching ideas How education and awareness help prevent online exploitation Why owning your own platform creates greater freedom and impact The critical difference between ethical journalism and online vigilantism Top 3 Takeaways The best education often comes from real-life experiences that expose you to different people, perspectives, and challenges—not just classrooms and textbooks. Clear, direct communication cuts through confusion and helps people understand and act on important ideas more effectively. Building trust requires discipline, ethics, and a commitment to doing things the right way, even when shortcuts might generate more attention. Notable Quotes "The best education isn't always in a classroom." "Sometimes the right move is to strip all the polish off and say the thing that nobody else is willing to say." "You can't arrest your way out of the problem." Connect with Chris Hansen: Instagram: https://www.instagram.com/officialchrishansen/ Other: https://www.watchtrublu.com/ A Word from Our Sponsors: - Are you ready to start your own creatorjourney and make it big? Visitwww.fanvue.com today and launch yourcareer! - To learn more about Mode Mobile and its investor community, go to https://invest.modemobile.com/travismakesmoney -Travis Makes Money is made possible by High Level – the All-In-One Sales & Marketing Platform built for agencies, by an agency.Capture leads, nurture them, and close more deals—all from one powerful platform.Get an extended free trial at gohighlevel.com/travis Learn more about your ad choices. Visit megaphone.fm/adchoices

Friends of Build Magazine
Managing Risk and Building Trust in Luxury Construction with Grant Bowen of Peak Projects

Friends of Build Magazine

Play Episode Listen Later Jun 11, 2026 46:31


Ted speaks with Grant Bowen, founder of Peak Projects. Grant shares his journey from small-town Michigan to leading a luxury construction company focused on high-end residential projects across top markets like Deer Valley and Whitefish. He discusses the importance of collaboration, company culture, and applying lessons from innovative companies like Google to improve communication, leadership, and project execution. The conversation also explores risk management, remote project oversight, and identifying emerging real estate opportunities in competitive luxury markets. Grant shares his perspective on AI, resilience, and the importance of mentoring the next generation, offering insight into the mindset and leadership required to succeed in luxury construction and development. TOPICS DISCUSSED 01:10 Introduction to Luxury Construction Insights 04:05 Grant Bowen's Journey in Construction 05:35 Cultural Differences: East Coast vs. West Coast 06:45 Identifying Hot Markets in Real Estate 10:00 Building a Collaborative Team Culture 12:15 Learning from Google: Best Practices in Business 15:00 Managing Risk in Construction Projects 16:45 Turning Around Troubled Projects 19:30 The Importance of Experience in Construction 25:00 Exploring Emerging Markets and Opportunities 27:00 Exploring Market Opportunities in Deer Valley 29:30 The Rise of Whitefish as a Destination 32:00 Client Relationships and Repeat Business 33:45 Navigating the Challenges of AI 37:15 The Importance of Resilience and Grit 40:45 Teaching Life Skills to the Next Generation 43:00 Empathy and Listening in Business and Parenting CONNECT WITH GUEST Grant Bowen Website LinkedIn Instagram KEY QUOTES FROM EPISODE "Evaluating and managing project risks" "Deer Valley is an amazing market" "Whitefish is the next big market"

VHMA Manager to Manager
The Outsider Advantage: Building Trust in a New Team

VHMA Manager to Manager

Play Episode Listen Later Jun 11, 2026 31:18


Listen in this week as I chat with Joan McCue, CVPM - Veterinary Hospital Manager at VetCor in Aiken, South Carolina. Joan joins me to explore what it really feels like to step into leadership as an "outsider" and how that perspective can shape both trust and growth within a team. She reflects on her journey across three very different veterinary practices, from being completely new to the field to taking on major cultural and organizational shifts, and how each transition forced her to rebuild her confidence, credibility, and connection from the ground up. We talk openly about how isolating management can sometimes feel, especially when you're the only person in your role, and how that distance can be both uncomfortable but also necessary. Joan and I dig into the reality that mistakes are unavoidable in leadership and that building trust often depends on how those mistakes are handled rather than avoiding them altogether, and she highlights the importance of creating a culture where staff feel safe learning, asking questions, and owning errors without fear of negative consequences, while I reflect on how involving teams in decision-making can strengthen investment even when it slows the process down. We also talk about the tension between being "friendly" and maintaining professional boundaries and how small human moments and shared understanding can help bridge that gap. At the core of our discussion is the concept of change - how hard it is to introduce it, how quickly teams can resist it, and how important it is to balance fresh perspective with respect for existing culture. Joan highlights the advantage outsiders can bring via objectivity while also acknowledging the imposter syndrome and confidence struggles that often come with stepping into leadership roles, and we also explore when it may be time to leave a practice, recognizing that misalignment in values can't always be fixed. Joan leaves us with a reminder that leadership doesn't have to be a solo experience, even when the role itself feels solitary. Finding a support system or your "tribe" is so important for staying grounded, sharing challenges, and growing as a manager! Enjoy my conversation with Joan McCue! Show Notes: [0:35] - Today's sponsor is Black Diamond Radio! [0:53] - Welcome to the show, Joan McCue, CVPM! [2:37] - Joan discusses how practice managers are inherently outsiders and have to balance friendliness with professional distance. [4:42] - Joan has stepped into every role as an outsider facing unfamiliar systems and cultures. [7:51] - We talk about how leadership transitions require outsiders to build trust, overcome skepticism, and guide change carefully. [10:30] - It's important to remember that outsiders bring objectivity, build trust through inclusion, and help teams co-create change. [13:44] - Joan argues that trust grows when leaders show their human side, own mistakes, and communicate openly. [16:14] - We build trust by normalizing mistakes and focusing on learning, not punishment, in team growth. [19:11] - Change timing depends on context, requiring careful judgment and avoiding rushed decisions. [21:50] - Hear how confidence helps leaders balance authority, imposter syndrome, and growing responsibility in management roles. [25:21] - Joan reflects on how job changes are often rooted in misalignment, burnout signals, and values that no longer fit the workplace. [27:23] - Joan and I talk about how veterinary management job changes are rare, challenging, and can feel isolating, making support networks especially important. [29:48] - I point out that strong peer networks are crucial for managers to fight isolation and share real-time support. Thank you for listening. Remember you are not in this alone. Visit our website for more resources. Links and Resources: VHMA Web Page VHMA Coronavirus Resources VHMA Facebook VHMA Twitter VHMA on Linkedin Joan McCue, CVPM on LinkedIn VetCor Web Page VetCor on LinkedIn Sponsor: Black Diamond Radio

Hey Docs!
Building Trust in a Digital Age: Tips for Orthodontists with Gal Borenstein

Hey Docs!

Play Episode Listen Later Jun 11, 2026 42:52 Transcription Available


"Quality, not quantity, is what matters in reviews." Connect With Our SponsorsSolventum - https://go.solventum.com/clarityGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Gal Borenstein discusses the evolving landscape of trust in branding, particularly in the context of digital interactions. He emphasizes the importance of authenticity, customer experience, and adapting to generational communication changes. Gal provides practical advice for enhancing trust and navigating the complexities of digital marketing, especially for orthodontists. He highlights the need for businesses to focus on quality over quantity in reviews and to create a strong digital footprint that resonates with today's consumers. Connect With Our Guest The Borenstein Group - https://www.borensteingroup.com Takeaways Trust has changed dramatically in branding and advertising.Digital trust is now more important than ever for businesses.Customer experience has evolved, especially post-COVID.Authenticity in reviews is crucial for building trust.Businesses must adapt to generational communication preferences.Quality of reviews matters more than quantity.Creating a strong digital footprint is essential for success.Practices should regularly evaluate their online presence.Engaging with customers authentically can enhance trust.Negative influences can hinder business growth and optimism.Chapters 00:00 Introduction02:29 Gal's Background and Branding04:28 COVID Shift to Digital Trust10:41 Reviews and Authenticity16:10 AI Search and Origin Story23:08 Gen Z Communication and UX28:34 Trust Killers in Practice33:34 Practical Steps Inside vs Outside36:04 Contact Info Episode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

Be Authentic or GTFO!
Building Trust Before You Ask for the Sale

Be Authentic or GTFO!

Play Episode Listen Later Jun 10, 2026 61:35


In this episode, Eric and Michael get into the stuff most business owners know is broken but keep ignoring: missed calls, weak follow-up, messy systems, sales that feel too much like pitching and not enough like educating, and the leadership decisions that shape where a company actually goes. They also hit on sports, family, public speaking, and Michael's “play the next down” mindset — because business, like football, doesn't give a damn about your last mistake. You still have to line up and execute the next play.

WHERE BRAINS MEET BEAUTY
Episode 309 - Jeff Giordano Martinez-Fonts & Liz Cavalieri - Beyond the Product: Building Trust, Teams & Brands

WHERE BRAINS MEET BEAUTY

Play Episode Listen Later Jun 10, 2026 40:31


In Episode 309 of Where Brains Meet Beauty, host Jodi Katz sits down with two accomplished sales leaders, Jeff Giordano Martinez-Fonts, founder of GIO Marketing Consultants LLC, and Liz Cavalieri, Vice President of Sales at Malin + Goetz, for a candid conversation about the evolving relationship between beauty, sales, and leadership.Jeff and Liz share the winding career paths that led them to the beauty industry, from early aspirations and unexpected career pivots to leadership roles at some of the industry's most recognized brands. Together, they explore the realities of driving growth in a competitive marketplace, the importance of innovation without compromising brand identity, and how consumer trust remains the foundation of long-term success.The discussion also dives into leadership philosophies, team empowerment, shelf strategy, product development, and the challenges of staying relevant in a rapidly changing beauty landscape. Whether you're building a brand, leading a team, or navigating your own career journey, this episode offers valuable insights on adaptability, resilience, and what it takes to thrive in beauty today. Tune in for an inspiring conversation about sales, strategy, leadership, and the human side of building successful beauty brands.Thanks to our partner CEW where you can discover how to accelerate your career - go to  CEW.org and use code WBMB20 for 20% off your first year of membership.

Business Lunch
Snackable: How to Increase Your Business Valuation in the Final 180 Days

Business Lunch

Play Episode Listen Later Jun 9, 2026 23:06


In This Episode of Business Lunch: We explore how business owners can maximize their exit multiples by focusing on clarity, positioning, and structure in the final months before a sale. It challenges the instinct to chase new revenue at the last minute and emphasizes the importance of risk management, revenue segmentation, and deal structuring.Chapters:00:00 Introduction to Maximizing Exit Multiples00:28 Common instinct: Grow Sales Before Exit01:01 The Counterintuitive Reality of Final Months01:16 Value Creation vs. Value Realization02:12 Why Bigger Is Not Always Better02:39 Stage Your Business Like a House Sale03:07 Revenue Growth Can Hurt Valuation04:13 Buyers Pay for Risk, Not Just Revenue05:07 Profitability Over Vanity Metrics06:03 Segmenting Revenue Streams07:02 Risk and Multiple Application08:07 Proving Cash Flow and Profitability09:28 Bridging EBITDA to Cash Flow10:37 The Importance of Clean Financials11:05 The Dangers of Adbacks12:35 Building Trust and Eliminating Risk13:09 Working Capital and Its Hidden Dangers14:39 Defending Against Working Capital Manipulation15:40 Deal Leverage and Competitive Tension17:09 Staging Data and Buyer Competition18:37 Optimizing Deal Structure and Tax Planning20:20 Key Takeaways: Clarity, Proof, and Structure21:30 Applying These Principles to Your Career22:16 Conclusion: Fix the House, Not Just Build ItConnect with me on social:TikTok: Check out my TikTok HereInstagram: Check out my Instagram HereFacebook: Check out my Facebook HereLinkedIn: Check out my LinkedIn HereSubscribe to my YouTube

Live Greatly
Communicate with Confidence: Building Trust, Influence & Executive Presence with Dr. Kate Mason

Live Greatly

Play Episode Listen Later Jun 9, 2026 26:07


In this re-release episode of the Live Greatly podcast, Kristel Bauer sits down with former world champion debater and author Dr. Kate Mason to discuss how effective communication can help you build trust, increase your influence, and navigate challenging workplace dynamics with greater confidence. Kate shares practical strategies for becoming more approachable, strengthening relationships, overcoming self-doubt, and communicating effectively in situations where power dynamics are at play. Whether you're looking to elevate your leadership presence, advance your career, or simply become a more confident communicator, this conversation is packed with actionable insights. Tune in now! Key Takeaways From This Episode: A look into Kate Mason Ph.D.'s book, Powerfully Likeable:  A Woman's Guide to Effective Communication Tips to increase approachabilty Ways to build trust Suggestions to navigate power imbalances A look into something called Imposing Syndrome and how to counter it Tips to boost likeability How many overachievers may be over preparing ABOUT KATE MASON PH.D. Kate Mason Ph.D. is a former world-champion debater, coach and author.  Her book, Powerfully Likeable is the result of over twenty years of working in fast-paced environments of excellence. Her particular niche? Unlocking communication for high-performing women who are at the crossroads of power and likeability. Mason has spent her career working with founders and executives from tech startups to major global brands, like Google, Microsoft, Netflix, Uber and many more. Connect with Kate Order: Powerfully Likeable:  A Woman's Guide to Effective Communication Website: https://www.katemason.co/  Instagram: https://www.instagram.com/drkatemason/  Linkedin: https://www.linkedin.com/in/katemasonphd/  About the Host of the Live Greatly podcast, Kristel Bauer: Kristel Bauer is a corporate wellness and performance expert, keynote speaker and TEDx speaker supporting organizations and individuals on their journeys for more happiness and success. She is the author of Work-Life Tango: Finding Happiness, Harmony, and Peak Performance Wherever You Work (John Murray Business November 19, 2024). With Kristel's healthcare background, she provides data driven actionable strategies to leverage happiness and high-power habits to drive growth mindsets, peak performance, profitability, well-being and a culture of excellence. Kristel's keynotes provide insights to "Live Greatly" while promoting leadership development and team building.   Kristel is the creator and host of her global top self-improvement podcast, Live Greatly. She is a contributing writer for Entrepreneur, and she is an influencer in the business and wellness space having been recognized as a Top 10 Social Media Influencer of 2021 in Forbes. As an Integrative Medicine Fellow & Physician Assistant having practiced clinically in Integrative Psychiatry, Kristel has a unique perspective into attaining a mindset for more happiness and success. Kristel has presented to groups from the American Gas Association, Bank of America, bp, Commercial Metals Company, General Mills, Northwestern University, Santander Bank and many more. Kristel has been featured in Forbes, Forest & Bluff Magazine, Authority Magazine & Podcast Magazine and she has appeared on ABC 7 Chicago, WGN Daytime Chicago, Fox 4's WDAF-TV's Great Day KC, and Ticker News. Kristel lives in the Fort Lauderdale, Florida area and she can be booked for speaking engagements worldwide. To Book Kristel as a speaker for your next event, click here. Website: www.livegreatly.co  Follow Kristel Bauer on: Instagram: @livegreatly_co  LinkedIn: Kristel Bauer Twitter: @livegreatly_co Facebook: @livegreatly.co Youtube: Live Greatly, Kristel Bauer To Watch Kristel Bauer's TEDx talk of Redefining Work/Life Balance in a COVID-19 World click here. Click HERE to check out Kristel's corporate wellness and leadership blog Click HERE to check out Kristel's Travel and Wellness Blog Disclaimer: The contents of this podcast are intended for informational and educational purposes only. Always seek the guidance of your physician for any recommendations specific to you or for any questions regarding your specific health, your sleep patterns changes to diet and exercise, or any medical conditions.  Always consult your physician before starting any supplements or new lifestyle programs. All information, views and statements shared on the Live Greatly podcast are purely the opinions of the authors, and are not medical advice or treatment recommendations.  They have not been evaluated by the food and drug administration.  Opinions of guests are their own and Kristel Bauer & this podcast does not endorse or accept responsibility for statements made by guests.  Neither Kristel Bauer nor this podcast takes responsibility for possible health consequences of a person or persons following the information in this educational content.  Always consult your physician for recommendations specific to you.

Bringing the Human back to Human Resources
280. Building Trust at Work: The Retention Strategy Nobody Talks About

Bringing the Human back to Human Resources

Play Episode Listen Later Jun 9, 2026 39:03


This week, Traci sits down with Greg Roche, founder of Retention and Rewards Partners and author of The Fast and Easy Guide to Networking for Introverts, to explore why intentional connection is the most underrated retention strategy in any organization.Greg shares the "stepping over the line" framework he's used throughout his career in total rewards, walking through the exact moment an employee mentally checks out, why most organizations are trying to solve engagement from the top down when the real work happens between individuals, and what leaders can do right now to build the kind of trust that makes people genuinely want to stay. What We Cover:– The "stepping over the line" moment – what's actually happening in an employee's mind right before they quit– Why proximity created connection before 2020 and what we lost when it disappeared– Top-down engagement strategies vs. small intentional acts and why one actually works– The 15-minute calendar invite that could change how you're perceived in your organization– What happens in the brain when someone talks about themselves (and how to use it)– Why new leaders who skip relationship-building create stranger danger for the whole team– The one-question approach for building upward relationships without being awkward– How connection directly impacts talent reviews, succession planning, and career visibility– The Relationship First Playbook – five ways HR leaders can make connection a cultural valueFREE GIFT: Download Greg's Relationship First Playbook for HR leaders at retentionandrewards.com/gift – five intentional practices you can put into place with your team today.Connect with Greg Roche: Retentionandrewards.com | LinkedInConnect with Traci here: https://linktr.ee/HRTraciDisclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company by whom Traci Chernoff is actively employed.Please note that this episode may contain paid endorsements and advertisements for products or services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.

Clocking In with Haylee Gaffin
216: The Secret to Building Trust Through Your Podcast

Clocking In with Haylee Gaffin

Play Episode Listen Later Jun 9, 2026 15:50


What makes someone keep listening to a podcast? In today's episode, I'm talking about how podcasters can create deeper connections with their listeners. Because if you're using your podcast to grow your business, gaining the trust of your listeners truly matters. Clocking In with Haylee Gaffin is produced by Gaffin Creative, a podcast production company for creative entrepreneurs. Learn more about our services at Gaffincreative.com, plus you'll also find resources, show notes, and more for the Clocking In Podcast.Find It Quickly: Trust is built in small moments (1:48)The podcasts that people keep listening to feel clear (5:07)Information alone is not enough anymore (7:00)The best podcasts create momentum (9:29)Why this matters for business owners (11:56)Mentioned in this Episode:Podcasting for Business: gaffincreative.com/coachingConnect with Haylee:Soundboard Society: gaffincreative.com/soundboardInstagram: instagram.com/hayleegaffinWebsite: gaffincreative.comPodcasting for Business Program is now taking applications! If you're looking to generate more money from your podcast in your business this year, I'm here to help. This program teaches you how to better leverage your podcast for your business through strategic alignment, authorioty building, and client conversion. Come join us for this 8 week program starting in just a few weeks. Don't forget: applications close on June 10th!Apply now at gaffincreative.com/coaching >> Hosted on Acast. See acast.com/privacy for more information.

The TeacherCast Podcast – The TeacherCast Educational Network
Resistance Coaching Unlocked: Becca Silver's Catalyst Mindsets for Real‑World School Change

The TeacherCast Podcast – The TeacherCast Educational Network

Play Episode Listen Later Jun 9, 2026 15:18 Transcription Available


Welcome to Digital Learning Today. In this episode, Jeff Bradbury explores the strategic systems that shape the future of education, focusing on Instructional Coaching, Artificial Intelligence, Professional Learning, and the latest Educational Technology Trends. In this episode, instructional coach Becca Silver discusses resistance coaching, the resistance audit, and strategies to overcome classroom entry barriers. She shares insights on diagnosing resistance through the catalyst mindsets and building trust with teachers. Become a High-Impact Leader: This episode is just the beginning. To get the complete blueprint for designing and implementing high-impact systems in your district, get your copy of my book, "Impact Standards." Strategic Vision for Digital Learning:Learn how to create a district-wide vision that aligns digital learning with your educational goals, transforming how standards-based instruction is designed and supported.Curriculum Design and Implementation:Discover practical strategies for integrating digital learning into existing curricula, creating vertical alignment of skills, and mapping digital learning across grade levels.Effective Instructional Coaching:Master the art of coaching people rather than technology, building relationships that drive success, and measuring impact through student engagement rather than just technology usage. Purchase your copy of “Impact Standards” on Amazon today! In This Episode … Resistance coaching strategiesThe resistance audit frameworkCatalyst mindsets for diagnosing resistanceBuilding trust with teachersStrategies for classroom entry at year-end Chapters: 00:00 Introduction to Resistance in Education02:46 Understanding Resistance and Its Causes04:57 The Catalyst Mindsets Framework07:28 Building Trust and Relationships10:29 The Resistance Audit and Its Application12:32 The Launch of Becca's Book13:56 Conclusion and Future Engagements About our Guest: Becca Silver is a speaker, coach, and Resistance Specialist who helps instructional coaches and school leaders navigate the human side of change. As the founder of The Whole Educator and host of the Coaching the Whole Educator podcast, she works with coaches and leaders to understand what's really underneath resistance so they can move beyond compliance and build genuine ownership. Her work centers on the Catalyst Mindsets™, a human centered framework for supporting meaningful change in schools. Links of Interest Website:www.thewholeeducator.comTwitter:https://x.com/BeccaSilver_eduYouTube:https://www.youtube.com/playlist?list=PLXwwkdnMVSc3gu9Uu1HOv0-8vxvfrcp-W Let's Work Together Contact Me Today:https://www.teachercast.net/contact Follow on Social Media LinkedIn:https://www.teachercast.net/linkedinTwitter/X:https://www.teachercast.net/twitterBlueSky:https://bsky.app/profile/jeffreybradbury.bsky.socialYouTube:http://teachercast.net/youtube Subscribe to This Podcast Apple Podcasts:https://podcasts.apple.com/us/podcast/digital-learning-today/id546631310Spotify:https://open.spotify.com/show/0n6S0WcyzQ1rpKWJ8iZPLJ?si=a1227a7c5e0b48e4 Check Out Additional TeacherCast Programming Digital Learning Today:https://podcasts.apple.com/us/podcast/digital-learning-today/id546631310Ask the Tech Coach:https://podcasts.apple.com/us/podcast/ask-the-tech-coach/id1067586243The Jeff Bradbury Showhttps://podcasts.apple.com/us/podcast/the-jeff-bradbury-show/id519685828 Book Jeff for your Next Event Jeff Bradbury (ISTE “20 to Watch” Award Winner and ISTE Certified Educator) is available for keynote speaking, workshop facilitation, and live event broadcasting. With expertise in educational technology and professional development, Jeff brings engaging content and practical strategies to conferences and professional learning events. Visit Jeff's Website:https://jeffreybradbury.comContact Jeff Directly:https://jeffreybradbury.com/contact/ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ [gravityform id="2" title="true"]

Positive Blatherings
Coach Jim Johnson | Why Relationships Win You Championships

Positive Blatherings

Play Episode Listen Later Jun 9, 2026 48:12


(00:00:00) Welcome to ROC Vox — Introducing Coach Jim Johnson (00:01:03) Getting Cut and Getting Fired — A Humbling Start to Coaching (00:02:45) Becoming a Leadership Junkie — Zig Ziglar Jim Rohn and the Personal Growth Pivot (00:06:06) The One-Hit Wonder Problem — Staying at the Top Is Harder Than Getting There (00:07:03) Lead by Respect Not Fear — The Wrong Way to Lead (00:08:36) Relationships Relationships Relationships — The Three Rs of Leadership (00:10:06) The Intentional Trust Plan Most Leaders Have Never Built (00:11:24) Always On Stage — Leading by Example and the Tie Story (00:17:48) Advice for New Coaches — Are You In It for the Right Reasons? (00:21:06) How Coaching Young People Has Changed in 35 Years (00:23:51) Purpose Self-Reflection and Personal Mission Statements (00:25:21) The J-Mac Story — February 15 2006 and the Speech Career It Started (00:27:04) Become the Chief Storyteller — Warnings Examples and Reading the Room (00:34:42) Staying Fresh — Intentional Personal Growth and Servant Leadership (00:43:15) What's Next — Books Podcast and How to Find Coach Jim Johnson Coach Jim Johnson spent 35 years coaching high school basketball in Rochester with 428 wins, three programs turned around, and one game on February 15, 2006 that landed him in the Oval Office. In this episode, he gets into what it actually looks like to build trust on purpose, why the leaders who sustain success are doing something most teams never think about, and how the lessons from a gym floor translate directly into any room where someone's trying to lead people.CONNECTCoach Jim Johnson → https://coachjimjohnson.com ROC Vox → https://rocvox.comNew episodes every Tuesday. Recorded at ROC Vox Recording & Production in Bushnell's Basin, NY. Learn more at https://rocvox.com.

AI Live
AI Live | Authenticity Sells: Building Trust in the Age of AI Marketing

AI Live

Play Episode Listen Later Jun 9, 2026 64:30


Convenience Matters
Building Trust in Your Food Program - Episode 544

Convenience Matters

Play Episode Listen Later Jun 8, 2026 20:53


Convenience stores are one of the fastest-growing channels for high-quality and fresh food. Hear insights on how to build and maintain customer trust in your foodservice offers. Hosted by: Jeff Lenard About our Guest: Amy Costello, Director of Food Safety & Quality Assurance, Casey's Amy oversees all facets of food safety for Ankeny, Iowa-based Casey's, including regulatory compliance and food safety programs for supply chain, distribution, transportation and retail operations. She served as moderator for the 2026 NACS Food Safety Forum.

The Agency Profit Podcast
Shifting From Operator to Owner, With Jason Swenk

The Agency Profit Podcast

Play Episode Listen Later Jun 4, 2026 41:05


Points of Interest 00:00 – 02:12 – Jason Swenk's Agency Journey: Jason shares how he accidentally started an agency in 1999, grew it to more than 100 employees, sold it after 11 years, and eventually transitioned into coaching agency owners worldwide. 02:12 – 06:22 – Designing a Lifestyle Business: Jason explains how agency owners often aspire to more freedom and flexibility, sharing how he structures his own workweek and prioritizes experiences outside of work. 06:23 – 10:14 – Escaping the Operator Trap: Jason introduces an exercise that helps founders identify the tasks they dislike and begin designing their business around their strengths instead of remaining stuck in daily operations. 10:15 – 13:19 – The Manager Stage and Delegation Challenges: The conversation explores why many founders struggle after hiring employees and how poor delegation often creates more work rather than less. 13:20 – 16:50 – Building Trust and Better Decision-Making: Jason explains the 1-3-1 framework for problem solving and discusses how leaders can develop trust while allowing team members to learn through small mistakes. 16:51 – 19:41 – The CEO Identity Shift: The discussion focuses on how founders must evolve their role as the business grows, moving from execution toward vision, coaching, and strategic leadership. 19:42 – 22:17 – Becoming an Architect: Jason outlines the Architect stage, where leaders create systems, processes, and frameworks that allow teams to operate independently without constant oversight. 22:18 – 24:09 – AI as a Founder Knowledge System: The conversation explores how agency owners can use AI to capture expertise, document decision-making processes, and reduce dependency on the founder. 24:10 – 27:31 – Avoiding the Rubber Band Effect: Jason explains how founders often sabotage growth by reverting to old habits and stepping back into roles their team is capable of handling. 27:32 – 30:31 – The Difference Between CEO and Owner: The discussion examines the Owner stage, where the business no longer relies on the founder for day-to-day decisions and leadership functions. 30:32 – 34:30 – Growing Leaders Within the Organization: Jason shares insights on helping employees develop their own careers while recognizing that not everyone wants to move into leadership positions. 34:31 – 41:02 – Building a Business Around Your Goals: The episode concludes with Jason discussing his book, Operator to Owner, and emphasizing that agency owners should intentionally design businesses that align with their desired lifestyle and ambitions. Show Notes Agency Mastery Website Operator to Owner book details Smart Agency Masterclass Podcast The Seth Godin Episode Upcoming Events Epic Friday Jason Swenk on LinkedIn Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Creating a Brand
Building Trust Through Your Podcast | Mehmet Gonullu

Creating a Brand

Play Episode Listen Later Jun 2, 2026 8:40 Transcription Available


We live in a world that's more distracted than ever before. It seems impossible to cut through all the noise. But thankfully, there's something you can do to get noticed! In this episode, Mehmet Gonullu explains how you can use podcasting to establish real trust by choosing depth and transparency over hype in your content. Get ready to stop seeking attention and start building trust that lasts!MORE FROM THIS EPISODE: HTTPS://PODMATCH.COM/EP/386Chapters00:00 The Genesis of a Podcasting Journey02:26 The Power of Genuine Curiosity04:50 Building Trust Over Audience06:13 Transformative Conversations and Learning07:38 The Long-Term Value of Podcasting TakeawaysPodcasting started as a solo project for reflection.Engaging with guests reignited curiosity and learning.Trust is more valuable than audience size.Genuine curiosity leads to deeper conversations.Podcasting rewards depth and intimacy over reach.Building relationships is key to success in podcasting.The host often learns the most during conversations.Thought partnership is more important than thought leadership.Consistency and integrity build a strong reputation.In a noisy world, trust is the most powerful signal.MORE FROM THIS EPISODE: HTTPS://PODMATCH.COM/EP/386Send Alex Sanfilippo a text!

Heal, Survive & Thrive!
Building Trust After Heartbreak - How I Let Jason into my Life

Heal, Survive & Thrive!

Play Episode Listen Later May 27, 2026 37:36


I swear, after what I went through, I was not about to let a permanent wall ruin anything good that was headed my way. After you've gone through a lot of disappointments, putting up walls is the hardest thing to overcome because your mind and heart are trying to avoid you feeling what you've felt for a long time: hurt. I am going to share with you what I did to let Jason into my life and heart, and believe me, it took years! Thank you for listening!   www.StephanieLynLifeCoaching.com   Find us on YouTube Channel: www.YouTube.com/StephanieLynCoaching