Podcasts about building trust

In this episode of Zone 7, Sheryl McCollum is joined by retired Secret Service agent and polygraph examiner Brad Beeler to discuss what 25 years of talking with suspects, witnesses, victims, and some of the worst offenders taught him about getting people to open up and tell the truth. Brad covers why trust has to come before truth, the damage one accusatory word can do to a conversation, and how respect gets people to open up faster than pressure ever will. He also shares practical signs that may indicate deception, why sometimes the best thing you can do is stop talking and listen, and how the same principles he relied on in high-stakes investigations can help anyone become a better communicator. Highlights: (0:00) Sheryl McCollum introduces retired Secret Service agent Brad Beeler and the moment she saw his commitment to a cold case firsthand (5:30) Why making people feel heard, respected, and genuinely listened to can change a conversation (8:00) The worst thing you can call someone when you are trying to get the truth (10:00) Why Brad aims to listen 80% of the time and what investigators can learn when they stop talking (15:45) “Create a space where truth feels safe enough to emerge” (17:45) Why even the worst offenders have to be treated with respect if investigators want answers (21:30) How Brad evaluates possible deception without relying on a single supposed ‘tell’ (23:15) Turning a story into a yes-or-no question to test whether someone will stand behind what they said (24:30) Delayed answers, vocal inflection, overly specific responses, and qualifying words that may signal deception (27:15) Why respect matters more than rapport when you have little in common with someone (28:30) What protecting foreign dignitaries taught Brad about professional respect across cultural and political divides Enjoying Zone 7? Leave a rating and review where you listen to podcasts. Your feedback helps others find the show and supports the mission to educate, engage, and inspire. --- Brad Beeler is a retired U.S. Secret Service agent and polygraph examiner with 25 years of experience conducting high-stakes interviews and investigations. Named Secret Service Special Agent of the Year, he is also a recipient of the Director’s Service Award and Forensic Hero Award and a former instructor at the National Center for Credibility Assessment. He is the author of Tell me Everything: A Secret Service Agent’s Proven Strategies for Earning Trust, Revealing Truth, and Communicating with Anyone.| Sheryl “Mac” McCollum is an active crime scene investigator for a metro Atlanta police department and the director of the Cold Case Investigative Research Institute, which partners with colleges and universities nationwide. With more than four decades of experience, she has worked on thousands of cold cases using her investigative system, The Last 24/361, which integrates evidence, media, and advanced forensic testing. Her work on high-profile cases, including The Boston Strangler, Natalie Holloway, Tupac Shakur and the Moore’s Ford Bridge lynching, led to her Emmy Award for CSI: Atlanta and induction into the National Law Enforcement Hall of Fame in 2023. Social Links: Email: coldcase2004@gmail.com X: @ColdCaseTips Facebook: @sheryl.mccollum Instagram: @officialzone7podcast TikTok: @Sheryl.McCollum Sheryl’s new book, Swans Don’t Swim in a Sewer: Solving the Cold Case of the Flint River Killer’s Daughter, is available now wherever books are sold. See omnystudio.com/listener for privacy information.

Lieutenant-Colonel Chris Bray is the Commanding Officer of 427 Special Operations Aviation Squadron, the Royal Canadian Air Force unit supporting the Canadian Special Operations Forces Command (CANSOFCOM).In Part 2, we take a rare look behind the curtain of Canadian Special Operations Aviation, exploring how 427 Squadron evolved into the modern capability it is today. Chris explains the squadron's culture, what makes it unique among allied SOF aviation units, the philosophy of "no mission too small," the addition of the CE-145C Vigilance, and the standards that define one of Canada's most demanding aviation communities. We also discuss leadership, mission command, and how 427 built a reputation for professionalism, adaptability, and trust while supporting special operations around the world.CONTINUE THE FLIGHTEXPLORE THE LOGBOOKMore stories from RCAF and mission aviation pilotshttps://podpilotproject.transistor.fm/episodesCHAPTERS(00:00:00) Introduction and Welcome(00:02:41) How 427 Squadron Reinvented Itself(00:03:39) Building One Special Operations Aviation Culture(00:06:49) Why the Squadron Had to Change(00:09:44) Living Through the Transformation(00:13:10) Earning a Reputation in Special Operations Aviation(00:14:49) "No Mission Too Small"(00:18:46) Expanding the Mission with the CE-145C Vigilance(00:20:44) Learning to Think Beyond Helicopters(00:22:53) What Makes 427 Different?(00:26:21) Becoming an Organic CANSOFCOM Capability(00:28:44) The Professionals Behind Every Mission(00:30:04) Why Communications Can Make or Break a Mission(00:31:12) Building Trust with Canada's Special Operations Forces(00:33:44) Maintaining Elite Standards(00:37:52) Rewriting the Rules: The New TOCA(00:41:35) The Career Path of a Special Operations Aviator(00:44:57) Balancing Risk and Mission Success(00:46:22) Leading an Elite Squadron(00:47:34) The Hardest Decisions as Commanding Officer(00:49:57) Next Time: Inside SOTAC

Apply for AFM here00:00 Understanding Client Retention Beyond 90 Days02:53 The Role of Coaching in Client Success06:04 Navigating Client Expectations and Marketing Strategies08:35 Building Trust and Flexibility in Coaching Relationships11:53 The Importance of Community and Support14:41 High Support and High Challenge in Coaching17:15 The Three Levels of Coaching: Teach, Mentor, Coach24:16 Understanding Client Needs: Venting vs. Solutions26:33 The Coaching Relationship: Balancing Teaching and Mentoring29:35 Navigating Client Readiness: The Stages of Change34:01 Setting Clear Expectations: The Key to Client Retention39:20 Goal Setting: Long-Term Vision vs. Short-Term Action44:50 The Teacher, Mentor, Coach Framework: A Holistic Approach

Trust is one of the most valuable assets any creator or entrepreneur can build. In this  episode, Travis Chappell and producer Eric reflect on a conversation with wellness creators Michael Smoke (Higher Up Wellness) and Tony (Train Bloom) about audience trust, brand partnerships, and the long-term value of protecting your reputation. They discuss why saying "no" to the wrong opportunities often creates bigger opportunities down the road and how creators should think about monetization without sacrificing credibility. On this episode we talk about: Why audience trust is more valuable than short-term sponsorship revenue How to choose brand partnerships that genuinely align with your values The importance of building long-term relationships with your audience Why many creators make the mistake of accepting the first sponsorship offer Real-world examples of turning down six-figure deals to protect credibility Top 3 Takeaways Your audience's trust is your greatest business asset—once it's damaged, it's incredibly difficult to rebuild. Not every sponsorship is worth accepting. The best partnerships are the ones you'd confidently recommend to a close friend. Think long term. Passing on quick money today can strengthen your brand and create far greater opportunities in the future. Notable Quotes "Don't treat your audience in a way you wouldn't treat your best friend." "If it compromises your trust, it's not worth it." "It's all about doing the right thing by your audience." Connect with Travis Chappell: LinkedIn: https://www.linkedin.com/in/travischappell Instagram: https://www.instagram.com/travischappell Website: https://travischappell.com A Word from Our Sponsors: - Visit DrinkAG1.com/TMM to get a free AG1 Travel Case with 7 free AG1Travel Packs in your Welcome Kit with your first AG1 subscription order while supplies last.  - Go to Leesa.com for 25% OFF select mattresses (through July 26, 2026) PLUS get an extra $50 off with promo code TMM, exclusive for my listeners  - To learn more about Mode Mobile and its investor community, go to https://invest.modemobile.com/travismakesmoney -Travis Makes Money is made possible by High Level – the All-In-One Sales & Marketing Platform built for agencies, by an agency.Capture leads, nurture them, and close more deals—all from one powerful platform.Get an extended free trial at gohighlevel.com/travis Learn more about your ad choices. Visit megaphone.fm/adchoices

John Ray is a business consultant, executive coach, author, speaker, and podcast host who helps professional service providers grow through stronger client relationships, clear value positioning, and confident pricing.Working with attorneys, accountants, coaches, consultants, and other trusted advisors, John teaches professionals how to communicate their expertise more effectively, build lasting trust, and create businesses rooted in service rather than transactions. He is also the host of The Price and Value Journey podcast, where he shares practical insights on leadership, value creation, and sustainable business growth.SHOW SUMMARYIn this episode, Larry Levine and Darrell Amy welcome John Ray to explore how a generosity mindset transforms relationships, pricing, and long-term business success. John explains that generosity isn't about giving everything away. It's about giving your attention, your expertise, your curiosity, and your willingness to truly understand the people you serve.The conversation explores why clients often recognize value in us before we recognize it in ourselves, how testimonials can become powerful confidence-builders, and why asking better questions leads to deeper relationships. John also challenges sales professionals to stop relying on assumptions and instead approach every client with fresh curiosity, reminding us that "people are deep mysteries."Whether you're navigating a difficult sales day or looking to create more meaningful customer relationships, this episode offers a refreshing reminder that generosity isn't a weakness—it's one of the strongest drivers of trust, referrals, and sustainable growth.KEY TAKEAWAYSGenerosity means creating more value than you take—not giving everything away.Clients often see strengths and value in you that you fail to recognize yourself.Testimonials and client feedback can become powerful reminders of your impact.The best professionals lead with attention, curiosity, and genuine service.Never assume every client values the same things—keep asking thoughtful questions.Relationships deepen when you treat every customer as a unique individual.Giving value consistently creates trust, referrals, and long-term business growth.A generosity mindset helps sales professionals move beyond comparison, imposter syndrome, and self-doubt.HIGHLIGHT QUOTESClients see more value in you than you see in yourself.We've got to give more value first than we get back.It's not giving until you're dry. It's giving value knowing that value comes back over time.It's a generosity of spirit, attention, and giving a listening ear to those around us.The more you understand people, the more value you can create.ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine's Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter.  Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose

In this episode, we discuss the complexities of blended families, emphasizing the unique challenges stepfamilies face compared to nuclear families. One concept discussed was the pressure for stepfamilies to function like traditional nuclear families, and how letting go of that expectation can relieve stress and improve dynamics. A key theme that emerged was the importance of the "soothing presence", an adult who is emotionally supportive, predictable, and present for children, which fosters trust and security. The discussion explored how children in high-conflict or blended families often take on roles to try to keep the peace or please their parents, sometimes at the expense of their own development. Several points were raised, including the detrimental effects of parent alienation, the psychological impact of inconsistency and divided loyalty, and how step-parents can best support children without overstepping boundaries. Practical strategies were shared for building relationships, encouraging self-esteem, and communicating effectively with both children and biological parents. The conversation also included personal stories, analogies, and an exploration of how life experiences, even with family pets, mirror blended family dynamics. The episode underscored that every family is different, and the most successful step-parenting comes from adaptability, humility, and providing a safe, nonjudgmental space for children to grow and heal. Key Topics Discussed The unrealistic social and personal expectations for stepfamilies to function like nuclear families The concept of "soothing presence" as the basis for trust, security, and emotional development in children Challenges of divided loyalty and parent alienation in blended family situations The negative long-term impact on kids taking on adult responsibilities within the family dynamic Differences between parenting, adulting, and befriending as a step-parent Importance of emotional predictability and consistency for children's well-being Strategies for step-parents to support children without overstepping or causing tension with biological parents Encouraging self-esteem and emotional language in children using relatable terms (e.g., "volcano mad") The value of building a unique, trusting relationship with each child based on their individual personalities Parallels between stepfamily adjustment and integrating new pets into a household Individualized approaches over generic parenting techniques The lifelong process of gaining wisdom and fostering resilience in children through supportive adult relationships

Resources:Million Dollar Flip FlopsFollow Us on Insta Ready to transform your business and your life while making a difference? Grab your copy of *Million Dollar Flip Flops*—the ultimate guide to creating a life and business that feels just as good as it looks. And here's the best part: 100% of the proceeds go directly to our foundation, Send a Student Leader Abroad, with a goal of sending 1,000,000 deserving kids on life-changing trips around the world.As a thank you for your support, we're offering exclusive bonuses available only for our podcast listeners. These bonuses are packed with extra tools and resources to help you implement the principles from the book faster and more effectively.Don't miss this opportunity to gain invaluable insights, impact a young leader's life, and be a part of something bigger. Click the link, order your copy, and claim your listener-only bonuses today! Together, let's change lives—one trip at a time.www.MillionDollarFlipFlops.com/book**P.S.** Every book you buy gets us one step closer to sending 1,000,000 kids on life-changing adventures. Let's make it happen!

Welcome to the Charismatic Leader Podcast. In this episode, Brett McDermott sits down with Amanda Gulino, founder of A Better Monday, coach, facilitator, and truth teller who has spent nearly a decade inside teams uncovering why some leaders earn instant trust while others never do. Amanda shares her journey from burnout to building a company designed to make Mondays something people look forward to, not dread.Together, Brett and Amanda explore why trust is the foundation of thriving workplaces, how fractures in trust quietly erode culture, and what leaders can do to repair and rebuild it. Amanda introduces frameworks like the Trust Equation and Brené Brown's BRAVING model, showing how shared language helps teams move from conflict to connection. She also explains why leaders must learn to respond rather than react, and how creating space—through pauses, deep breaths, or even a walk—can transform communication. Finally, Amanda offers practical ways to tap into team creativity by changing environments, embracing silence, and priming with playful exercises.This episode is packed with actionable insights for leaders who want to build trust, foster creativity, and create workplaces people actually look forward to.Key Takeaways:Why trust is the foundation of culture and performanceHow fractures in trust quietly erode teams—and how to repair themFrameworks like the Trust Equation and BRAVING for shared languageThe importance of responding vs. reacting in leadership communicationAmanda's three M's framework: mindset, meeting space, and messagePractical ways to tap into team creativity by changing environments and priming exercises

Season 5, Episode 767. Replay to get the video version of this discussion on podcast apps. The Art of Intimate Connection: Beyond Physical Touch with Jake (Jakub Tyl) #relationshipcoach #relationship #intimacy #intimacycoach #intimacyinsights Discover how synchronized breathing and emotional presence can transform intimate relationships in ways you never imagined. In this fascinating episode, professional bodyworker Jake shares his unique perspective on the intersection of touch, emotion, and healing, particularly in women's experiences. Through his four years of specialized practice in erotic, tantric, and BDSM massage, Jake reveals how authentic intimacy transcends technical expertise. He emphasizes that true connection happens when partners are fully present and attuned to each other's emotional states. Key highlights: - The transformative power of therapeutic touch - How body awareness leads to better relationship choices - Breaking through emotional barriers from past relationships - The importance of presence and trust in intimate connections - Using synchronized breathing to deepen emotional bonds Ready to revolutionize your understanding of intimacy and emotional connection? Listen to this eye-opening episode that challenges conventional wisdom about relationships and personal growth. Tune in now to explore how deep emotional presence can transform your approach to intimacy and relationships. Find out more about Jake: dotekerota dot com backslash hole On Instagram @dotek.erota Chapters: 00:00:00 - Introduction to Jake's Unique Profession 00:02:06 - Understanding Female Sexuality and Connection 00:10:21 - Connecting with Your Body and Emotions 00:24:38 - Challenges of Intimacy in Relationships 00:26:58 - Emotional Connection in Intimacy 00:52:28 - Understanding Touch and Connection 00:58:14 - Overcoming Intimacy Expectations 01:03:55 - Intimacy Beyond Technique 01:14:26 - Enjoying the Present Moment in Intimacy 01:18:02 - Understanding Sensual BDSM Dynamics 01:22:52 - Balancing Aggression and Tenderness in BDSM 01:25:27 - Building Trust in Dominance 01:32:08 - Embracing Dominance and Learning Key Takeaways: • The emphasis on synchronized breathing as a tool for fostering deeper intimacy is often overlooked in traditional relationship discussions. • Jake highlights that emotional breakthroughs through intimacy can redefine women's boundaries and desires, showcasing a transformative aspect of touch. • The podcast advocates for emotional engagement over mechanical techniques, suggesting that true connection requires presence and trust rather than just physical actions. Sexual health is a part of mental health, don't ignore it. From the Podcast Host Ruan Willow: Ruan's latest erotic storytelling, dark romance suspense thriller fiction novel "Beach House Views": https://books.ruanwillowauthor.com/beachhouseviewsbook  All Ruan's Links Shop Podcast Merchandise! Ruan's Store Universal link to Beach House Views: https://mybook.to/beachhouseviews ⁠Support the show and get exclusive content⁠ Sign up for Ruan's Newsletters ⁠https://subscribepage.io/ruanwillow Ryze coffee use code podna15 to get 15% OFF at (affiliate) https://www.ryzesuperfoods.com/ Get 10% OFF ENTIRE ORDER (min. purchase $69, no usage limits) with affiliate code RUANWILLOW10 on pleasure sex toys at https://www.kiiroo.com/ https://offers.feeliate.com/to92wTJh Affiliate link, collect your body's health and sexual health info with a wearable device for men from Firm Tech 15% OFF with affiliate code ruan15 ⁠⁠https://myfirmtech.com/ruanwillow⁠ Copyright 2026 Pink Infinity Publishing, All Rights Reserved.

Looking to take your leadership team to the next level? Start at tieronepeople.comPeter Jones co-founded Nimo Industries with Leann Jones after living the core banking problem himself as a mutual bank CEO. Ten years ago he decided solve the problem for himself. Today, Nimo is a platform serving over 20 Australian banks and lenders, entirely bootstrapped. In this episode of Fintech Chatter Dexter asks Peter how his mutual sector background shaped the product. Peter shares his journey bootstrapping a bank grade technology platform through APRA-grade compliance. And shares real examples of how mutual banks are growing nationally on the Nimo platform.About Peter JonesPeter Jones is co-founder and COO of Nimo Industries, the Melbourne fintech building loan origination and core banking technology for Australian mutual banks, credit unions and non-bank lenders. Before starting Nimo in 2016, he spent close to two decades in banking, including as CEO of Plenty Credit Union and in roles at ANZ, NAB and ME Bank.What we discussWhy living the “CEO killer” problem of fragmented core banking as a mutual bank CEO shaped how Nimo builds its platformHow Nimo has stayed 100% self-funded for close to a decade Why Nimo dropped the word “startup” for “scale up” internally, and how that shift changed hiring standardsHow South West Slopes Credit Union used Nimo to drive its open banking and CDR strategyHow one mutual bank client went live on Nimo's platform in five to six weeks and a regional bank hit 30% growth and landed national exposureWhy critical thinking, not competency-based interviewing, is now Nimo's deciding hiring factorWhy Nimo is opening the door to outside investment after a decade of bootstrappingTimestamps00:00 Introduction 02:32 Understanding Nimo's Banking Solutions05:45 The Journey of Building Nimo Industries12:48 Addressing Regulatory and Technology challenges in Mutual Banks18:45 Building Trust with Mutual Banks21:51 Talent Acquisition Strategies in a Competitive Market29:07 Navigating Growth and Recruitment Challenges32:25 Lessons Learned from a Decade of Business34:38 The Importance of Resilience and Adaptability36:36 Cultural Fit in Scaling Teams38:08 The Role of Mindset in Organizational Success43:53 Navigating Change and Embracing AI47:45 Opportunities for NimoLinks & resourcesPeter Jones LinkedIn: https://www.linkedin.com/in/peterjonesaust/Nimo Industries website: https://nimoindustries.com/Nimo Industries LinkedIn: https://www.linkedin.com/company/nimoindustries/Send us Fan MailConnect on with Dexter Cousins on LinkedinHire Exceptional Fintech TalentSubscribe on LinkedIn

Every business has a story. The question is: Are you telling yours?In this episode of The Beacon Way Podcast, Adrienne Wilkerson sits down with Bridget Cook-Burch, bestselling author, publisher, book coach, and founder of Your Inspired Story, to explore why storytelling has become one of the most powerful tools for building trust, establishing thought leadership, and creating lasting business impact. Bridget shares her remarkable personal journey—from overcoming childhood adversity and a life-changing near-death experience to becoming a bestselling author and helping leaders uncover the stories that shape who they are.Together, Adrienne and Bridget discuss how authentic storytelling helps business owners connect with the right audience, why thought leadership goes far beyond writing a book, and how sharing your story can transform both your leadership and your business.The conversation also explores AI's impact on marketing, why human connection matters more than ever, and practical ways leaders can begin discovering the stories that only they can tell.Whether you're an entrepreneur, executive, therapist, or business owner, this episode offers valuable insights into using your experiences to build credibility, inspire others, and create meaningful connections.In This Episode• Bridget Cook-Burch's personal journey and near-death experience • Why storytelling creates deeper human connection • Thought leadership versus simply writing a book • How your story becomes your competitive advantage • Building trust through authentic communication • Storytelling for therapists and behavioral health professionals • Marketing in the age of AI • Why connection is becoming more valuable than content • The timeline exercise for uncovering your story • Turning life experiences into lasting impact Chapters00:00 Welcome to The Beacon Way Podcast00:50 Meet Bridget Cook-Burch01:30 Bridget's Incredible Story05:00 A Life-Changing Near-Death Experience08:30 Discovering the Power of Story10:30 Why Every Leader Has a Story to Tell12:00 Thought Leadership vs. Writing a Book15:00 Finding Your Unique Message16:45 Storytelling for Therapists & Behavioral Health19:45 Why People Connect With Your "Why"23:15 AI, Marketing & Human Connection30:20 How to Discover Your Story34:30 Bridget's Timeline Exercise35:00 How to Work With Bridget37:00 Closing Thoughts

Some podcasting habits have been around for years, but are they still helping your show today? In this episode, the morning show cast and crew debate which podcasting best practices still work, putting common habits like podcast intros, guest bios, ratings and reviews, and calls to action on trial. Instead of assuming the old rules still apply, the conversation looks at what actually connects with listeners and what may be worth rethinking. By the end, you may find yourself questioning a few of your own podcast routines and deciding what's worth keeping, changing, or leaving behind.Episode Highlights:[03:08] Game Rules Explained[06:13] The Traditional Intro Debate[12:21] Intro Length and Testing[18:30] Ratings and Reviews: Do They Still Matter?[31:51] Multiple CTAs Explained[35:48] Mentions vs. True Calls to Action[37:29] Research That Improves Conversion[38:38] CTA Delivery and Building Trust[45:09] Should You Read Guest Bios?[46:48] Better Guest Introductions[54:20] Why You Should Kill the "Tell Us About Yourself" PromptLinks & Resources:Feature Your Podcast on the Podcasting Morning Show:https://PodcastingMorningShow.com/spotlightThe Podcasting Morning Show:⁠⁠www.podcastingmorningshow.com⁠⁠Ways to Watch or Listen:⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠https://www.podcastingmorningshow.com/joinus/Meet the PMS Cast and Crew:⁠⁠https://podcastingmorningshow.com/people⁠⁠Join The Empowered Podcasting Facebook Group:⁠⁠www.facebook.com/groups/empoweredpodcasting⁠⁠⁠Book A Free Call With Marc:https://calendly.com/ironickmedia/freestrategycallApplication To Submit Your Show For Evaluation:⁠⁠⁠⁠⁠https://podcastingmorningshow.com/eval⁠⁠Powered by⁠⁠⁠ ⁠iRonickMedia.com⁠⁠⁠⁠ and⁠ ⁠ContentCreatorsAccountant.com⁠⁠Send in your mailbag questions:⁠⁠⁠⁠ https://www.podcastingmorningshow.com/contact/⁠⁠⁠⁠ or ⁠marc@ironickmedia.com⁠Want to be a guest on The Podcasting Morning Show? Send me a message on PodMatch, here:https://podmatch.com/hostdetailpreview/1729879899384520035bad21b

Who do people become when they're around you? Do they feel heard... valued... safe? Or do they leave feeling unseen? Whether you're leading a team, raising a family, supporting a friend, or simply having a conversation with someone you love, trust is the foundation of every healthy relationship. Yet it's something we often assume is there instead of intentionally building. Today on Call IT in With Dar, I'm joined by leadership coach and People & Culture expert Shirley Sutton for a conversation about Building Trust at Work and Home. Shirley shares why trust isn't built through perfection or position—it's built through authenticity, consistency, and the way we show up every single day. We'll explore how our identity shapes our relationships, why people remember how we make them feel, and how becoming more self-aware can transform not only the way others see us, but the way we see ourselves. If you've ever wanted stronger relationships, deeper connection, and greater influence—whether at work or around your own kitchen table—this conversation is for you. Let's Call IT in With Dar!Support the showFull Show Notes can be found at CallITInPodcast.comPhoto credit: Rebecca Lange Photography Music credit: Kevin MacLeod Incompetech.com (licensed under Creative Commons)  Production credit: Erin Schenke @ Emerald Support Services LLC.Grab Dar's Flight Deck Oracle Card DeckTake Dar's Archetype Quiz

Episode Summary Carly Greenwald has spent more than 20 years in IT leadership and change management, leading global transformation work that connects new technology with the people who actually use it. In this episode she and host Justin Lake dig into why frontline adoption succeeds or fails, and they keep landing on one word: confidence. The conversation moves from the frontline worker handed a change they never asked for, to the customer across the counter, to the project team that has lived inside the implementation for months. Carly argues for honesty over polish. Do not sugarcoat the change, do not oversell benefits that are not there, and do not save feedback for a big reveal that rarely goes as planned. Her sharpest point reframes who needs confidence: it is not only the frontline. Project teams often delay user feedback because they are not yet confident in what they are building, and bringing users in early, in small increments, raises everyone's confidence at once. Key Topics The underrepresented frontline voice Unwinding old habits, not just teaching the new way Honesty over sugarcoating the change How frontline confidence transfers to customers The project team's own confidence Early, incremental feedback instead of the big reveal Being realistic about what change asks of people Episode Chapters 00:00 Introduction to Change Management in Technology 01:12 Consequences of Poor Technology Adoption 04:28 Engaging Frontline Workers in Change 07:34 Overcoming Resistance to Change 10:09 The Impact of Change on Customer Experience 11:38 The Role of Change Managers 14:22 Building Trust and Relationships 17:20 The Isolation of Frontline Workers 20:14 The Importance of Confidence in Frontline Teams 23:05 The Ripple Effect of Technology Changes 26:06 Connecting Confidence and Customer Trust 37:51 Understanding Change from the Frontline Perspective 44:01 Building Confidence in Change Management 51:43 The Importance of User Feedback in Implementations 01:01:19 Realistic Expectations for Digital Transformation About Carly Greenwald Carly Greenwald is an IT change management and user engagement leader with more than 20 years of experience in IT leadership and change management. She specializes in global transformation initiatives that bridge technology and people, helping organizations move past implementation into genuine adoption with a practical, people-centered approach. Resources Carly Greenwald on LinkedIn: https://www.linkedin.com/in/carly-greenwald-7b74b813/ Skyllful: https://skyllful.com Frontline Innovators Podcast: https://skyllful.com/podcast

Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Guest: Daniel Kubikian DMD https://www.sjperio.com/doctors/ Regenerative Courses- Grow Full Arch referrals and Improve Case Acceptance. Explore Upcoming Courses: https://www.nobelbiocare.com/en-us/kubikian-courses   Host: Serv Wahan MD DMD https://www.drwahan.com/    content  type Interview  primary  goal Educational  summary In this episode, Dr. Dan Kubikian shares insights on building a referral-based dental practice, managing complex implant cases, and the importance of systems and relationships in dentistry.  keywords dentistry, implants, referral practice, case management, dental systems, implant systems, patient care, practice growth, Nobel Biocare Implants, Nobelactive, Nobel S Series  key  topics Referral-based practice development Case workflow and communication Implant system preferences and inventory management Patient maintenance and long-term success Use of digital tools and systems in dentistry  guest  name Dr. Dan Kubikian Titles Mastering Referral-Based Implant Practice with Dr. Dan Kubikian How to Build a Successful Implant Practice: Insights from Dr. Dan Kubikian  sound bites "We discuss building a referral-based practice." "Effective communication is key to case success." "Using densify drills improves implant stability." Chapters 00:00 Introduction and Background 02:03 Building a Referral-Based Practice 06:00 Patient Workflow and Communication 12:07 Scaling the Practice 16:04 Implant Techniques and Preferences 21:52 Inventory Management and Efficiency 27:57 Handling Complications and Patient Care 31:39 Navigating Patient Care and Surgical Decisions 32:59 Implant Choices: Overdentures vs. Fixed Solutions 36:12 The Importance of Maintenance in Dental Implants 38:59 Building Trust and Continuity in Patient Care 40:10 Understanding Implant Loading: Immediate vs. Delayed 42:58 Managing Implant Failures and Patient Expectations 53:54 The Impact of DSOs on Specialty Practices 55:01 Emotional Patient Reactions to Dental Transformations      

Too many global strategies are written for boardrooms, not the markets they're meant to serve and it's a mistake that's costing companies real growth. Janice B Gordon dives deep with Jane Egerton-Idehen on the high price of ignoring local nuance in international sales. Together, they unpack how adaptive strategies and authentic stakeholder engagement are defining the next generation of winning CEOs. What you'll learn: a) Why treating Africa as a single market sabotages growth b) The business case for local presence and on-the-ground leadership c) How listening to the market reveals new revenue opportunities Jane Egerton-Idehen is the MD and CEO of Nigeria Communications Satellite Limited, an experienced tech executive and author, who has led commercial growth for over 15 years across Africa's telecom sector. She's held senior leadership roles at Meta, Ericsson, Avani Communications, Nokia, and Siemens, and is the author of Be Fearless.   Timestamps: 05:39 Localizing products for diverse markets 07:45 Understanding B2B and client relationships 10:49 Understanding Local Market Needs 15:48 Understanding Market Needs 19:09 Adapting to Market Disruptions 22:38 Finding opportunity in a crisis 23:49 Building Trust with Stakeholders 32:11 Listening to client needs 35:14 Evaluating and aligning team competencies 37:20 Challenges of Pivoting in Business   Connect with Jane Egerton-Idehen LinkedIn: https://www.linkedin.com/in/jane-egerton-idehen-6716a39/   Connect with Janice Book Janice to speak at your next sales or leadership event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Instagram: https://www.instagram.com/janicebgordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast Enjoy the episode? Share your takeaway in the comments and leave a review on Apple Podcasts to help more leaders discover the show.

In this Roofing Road Trips® episode, host Megan Ellsworth talks with Allison Woslager, owner of Integrity Marketing Group, about how contractors can strengthen their marketing in today's AI-driven landscape. Allison breaks down answer engine optimization, realistic expectations for digital marketing and why authenticity still matters. From ChatGPT and Gemini to community involvement and outside credibility, this conversation gives roofers practical insight into what it takes to be found, trusted and chosen in a changing market. Learn more at RoofersCoffeeShop.com!  https://www.rooferscoffeeshop.com/   Are you a contractor looking for resources? Become an R-Club Member today! https://www.rooferscoffeeshop.com/rcs-club-sign-up   Sign up for the Week in Roofing!  https://www.rooferscoffeeshop.com/sign-up   Learn more about (NWIR) here! (https://www.rooferscoffeeshop.com/directory/nwir)  Follow Us!   https://www.facebook.com/rooferscoffeeshop/  https://www.linkedin.com/company/rooferscoffeeshop-com  https://x.com/RoofCoffeeShop  https://www.instagram.com/rooferscoffeeshop/  https://www.youtube.com/channel/UCAQTC5U3FL9M-_wcRiEEyvw  https://www.pinterest.com/rcscom/  https://www.tiktok.com/@rooferscoffeeshop  https://www.rooferscoffeeshop.com/rss  #NWIR #RoofersCoffeeShop #MetalCoffeeShop #AskARoofer #CoatingsCoffeeShop #RoofingProfessionals #RoofingContractors #RoofingIndustry 

What if the parts of yourself you've spent years trying to ignore are actually invitations to healing? In this episode, I sit down with Dr. Alison Cook to explore how understanding the different "parts" of your heart can help you experience deeper healing, greater emotional freedom, and a more secure relationship with God. We talk about why certain situations trigger old emotions, how to respond to yourself with curiosity instead of shame, and why tending your soul is less about fixing yourself and more about learning to lovingly care for the hidden places God wants to heal. WHAT YOU'LL LEARN [00:00] Why Some Emotional Reactions Make No Logical Sense [06:00] Learning to Recognize the Different Parts of Your Heart [13:00] Bringing Jesus Into the Younger Parts of Your Story [16:00] Could Unhealed Parts of Your Heart Be Contributing to Loneliness? [22:00] Why Curiosity Creates More Healing Than Self-Criticism [29:00] Building Trust with the Hidden Parts of Yourself [35:00] The Journey of Tending Your Soul with Jesus [40:00] Taking the Next Step Toward Healing RESOURCES: The Secure Soul by Dr. Alison Cook People Pleasing Mindset Makeover and working with Alicia in coaching: AliciaMichelle.com/coaching  RELATED EPISODES: Ep 365: God Reveals So He Can Heal (Is It Time to Step Into Healing?) Ep 367: Why Do I Feel Lonely in Midlife When I'm Surrounded by People I Love? Ep 368: What Am I Really Longing for When I Feel Lonely and Disconnected? Send us Fan Mail

Joining us today is Lyden Smithers — President and Co-Founder of Titan Network, one of the most exclusive communities for high-level Amazon sellers in the world.Lyden isn't just teaching e-commerce  he's actively building and scaling brands, sourcing at a high level from China, and helping sellers bridge the gap from 7 to 8 figures and beyond.Lyden leads the China Magic trip and is one of the best.Highlight Bullets> Here's a glimpse of what you would learn…. Importance of building strong relationships with suppliers, especially manufacturers in China.Strategies for negotiating favorable payment terms to improve cash flow and scale e-commerce businesses.Cultural aspects of negotiation in China, including the significance of face-to-face interactions.Techniques for presenting oneself as a trustworthy partner to suppliers.Handling common objections from suppliers regarding payment terms and cash flow limitations.The role of order volume and growth potential in negotiating better terms.Preparing effective presentations for suppliers, focusing on trust and mutual benefits.Managing challenges such as tariffs, raw material price increases, and currency fluctuations in supplier negotiations.The significance of granular supply chain management and cost optimization.Key takeaways for sellers on the importance of supplier relationships and negotiation strategies.In this episode of the Ecomm Breakthrough podcast, host Josh Hadley sits down with Lyden Smithers, president and co-founder of Titan Network, to discuss how Amazon sellers can scale from seven to eight figures by mastering supplier relationships. Lyden shares strategies for negotiating favorable payment terms with Chinese manufacturers, emphasizing the cultural importance of face-to-face meetings and the concept of guanxi. He explains how leveraging order volume growth creates win-win partnerships, how to handle common supplier objections, and how granular supply chain management drives profitability, even amid tariffs and rising costs.Here are the 3 action items that Josh identified from this episode:Shift Your Mindset:Treat your supplier as your most important business partner. Invest in the relationship for long-term mutual gain.Negotiate Payment Terms First:Use your growth potential as leverage. Better terms unlock cash flow and growth; price reductions are easier to secure afterward.Show Up in Person:Face-to-face meetings build trust and open doors that emails and messages can't. Attend trade shows, visit factories, and invest in guanxi.Timestamps:00:00:00 Negotiation Culture in ChinaLyden discusses negotiation as a cultural norm in China and encourages not being afraid to ask for better terms.00:00:25 Podcast Introduction & Guest BackgroundHost introduces the podcast, Lyden Smithers, and the focus on supplier relationships and payment terms.00:02:33 Unlocking Growth Through Payment TermsLyden shares his journey negotiating payment terms, emphasizing cash flow's role in scaling e-commerce brands.00:03:47 Cash Flow Constraints & Supplier RelationshipsDiscussion on how cash flow limits growth and the importance of leveraging supplier partnerships for better terms.00:05:08 How to Approach Payment Term NegotiationsLyden explains the importance of positioning negotiations as win-win and painting a long-term partnership vision.00:06:03 Building Trust and Presenting ValueAdvice on showcasing growth, expertise, and reliability to suppliers to secure better terms.00:06:48 Partnerships vs. TransactionsLyden illustrates the difference between transactional relationships and true partnerships with suppliers.00:08:08 Negotiating with New ManufacturersGuidance on starting negotiations with new suppliers and the importance of face-to-face interactions.00:08:36 Face-to-Face Negotiation & GuangxiExplains the concept of Guangxi (relationship) and how in-person meetings unlock better terms.00:10:01 Alternatives to In-Person NegotiationDiscusses insurance and financing options for payment terms, but stresses the value of direct negotiation.00:12:07 Preparing for Supplier MeetingsTips on creating effective presentations and understanding your cash flow before negotiating.00:13:01 Structuring Your Pitch to SuppliersHow to present growth, market access, and order forecasts to make your offer compelling.00:15:06 Handling Modest Growth ScenariosStrategies for negotiating when you can't promise large order increases, including leveraging competition.00:17:05 Leverage and Good Cop/Bad Cop TacticsUsing competitor quotes and internal “bad cop” strategies to strengthen your negotiation position.00:19:11 Common Supplier ObjectionsHow to handle supplier pushback, especially regarding their own cash flow limitations.00:20:39 Navigating Tariffs and Market UncertaintyImpact of tariffs and market changes on supplier willingness to offer terms, and the importance of ongoing relationships.00:22:16 Switching Suppliers for Better TermsHow to use established business volume as leverage when seeking new suppliers at trade fairs.00:24:06 Realistic Payment Terms to NegotiateTypical payment terms to aim for (e.g., 10% deposit, 90% at 90–120 days), and negotiation tactics.00:26:42 Advanced Payment Term StrategiesCreative solutions like suppliers borrowing to fund orders, and adjusting deposits versus days for compromise.00:29:00 Overcoming Language BarriersBest practices for communicating with suppliers, including using translators and clear, simple presentations.00:30:46 Managing Price Increases & Cost OptimizationApproaches to handling price hikes, currency fluctuations, and optimizing unit economics.00:33:44 Granular Supply Chain OptimizationDetailed strategies for reducing costs across packaging, shipping, and storage to maximize profitability.00:36:16 Negotiation Sequence: Terms Before PriceAdvice to always negotiate payment terms before discussing price reductions for maximum leverage.00:37:02 Immersing in Manufacturing & Continuous ImprovementEncouragement to understand the manufacturing process deeply and always ask “why” to uncover savings.00:38:07 Actionable Takeaways RecapHost summarizes three key actions: prioritize supplier relationships, negotiate terms before price, and show up in person.00:41:00 Book, AI Tool, and Influencer RecommendationsLyden shares his favorite book (Traction), AI tool (Alibaba's Accio), and e-commerce influencer (Kevin King).00:44:03 Contact Information & ClosingLyden provides ways to connect, and the episode concludes with closing remarks.Resources mentioned in this episode:Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comTools and Websites  "

We're thrilled to feature leadership expert and author James Oyola on the show today. James opens up about his unique path to becoming an author and introduces his powerful, transformative approach to soul-centered leadership. Whether you're looking to strengthen your team or find your own path, you'll discover practical strategies for building trust, managing difficult conversations, and leading with integrity—essential tools for any leader looking to make a lasting impact.Keywords:Leadership, Soul-Centered Leadership, Emotional Intelligence, Management, Personal Development, Workplace Culture, Conflict Resolution, Leadership Books, Leadership Lessons Podcast, Leadership Podcast Interviews, Leadership PodcastsKey topics:Journey to writing a bookPrinciples of soul-centered leadershipManaging trauma and relationshipsBuilding trust and relational capitalHandling difficult conversations and terminationsChapters00:00 Introduction to Leadership and Writing Journey02:52 The Concept of the Helpful Leader05:34 Understanding Trauma in Leadership08:23 Building Trust and Relationships in Leadership11:14 Balancing Accountability and Empathy15:47 Effective Communication and Support in Leadership16:54 Graceful Exits: Navigating Difficult Conversations19:46 The Importance of Dignity in Termination22:53 Curiosity and Compassion in Leadership26:28 Understanding Employee Significance29:20 Lessons from Leadership Mistakes34:16 Balancing Authority and ApproachabilityResources:James Oyola on LinkedIn - https://www.linkedin.com/in/james-oyola-29471114/The Helpful Leader Instagram - https://www.instagram.com/thehelpful_leader/Confessions of a Terrible Leader is hosted by Layci Nelson and edited and produced by Fixation Point Productions. Music is by Leif Olsen and Mary Skop from the band The Number of Months. 

AI isn't just speeding up recruiting; it's actually forcing companies to redesign work itself, blending human judgment with agentic execution across hiring, mobility, and skills development. As a result, most conversations these days are about AI in the enterprise centre on software development and engineering. Recruiting, hiring, and talent management get far less attention, but they may be where AI's impact is most immediate.In a recent episode of Tech Transformed, host Dana Gardner spoke with Meghna Punhani, Chief People Officer at Eightfold AI, about how organisations are rethinking talent acquisition, workforce planning, and employee development in an AI-driven world. Meghna Punhani's perspective is shaped by nearly two decades at Google, a stint leading employee experience at Palo Alto Networks, and her current dual role at Eightfold AI, where she both leads the people function and helps build the product her team relies on. That vantage point gives her a practical, ground-level view of what works and what doesn't when AI meets HR.Reimagining the Talent Lifecycle with AI Punhani's central argument is that most legacy HR systems were designed for a different purpose, one that has evolved as work itself has changed and the workforce now includes AI agents alongside people. Simply bolting automation onto existing processes, she argues, isn't enough. Organisations that are succeeding are the ones re-engineering roles, workflows, and organisational structures from the ground up, treating this as an operating-model shift rather than an IT upgrade.This shift touches the entire talent lifecycle, from how companies find candidates and evaluate skills instead of just job titles to how they support internal mobility. Punhani points out that skills now have a much shorter shelf life than in the past, which means static job descriptions are giving way to dynamic, skills-based decision-making. AI, she says, helps surface pathways for employees that traditional resumes and titles would never reveal, including her own nontraditional route into HR leadership.How AI Is Reshaping Workforce Strategy Trust is the recurring theme throughout the discussion. Punhani is candid that employees often fear AI-driven decisions, especially around jobs and evaluations. Her approach is focused on transparency first. When Eightfold rolled out digital twins internally, employees were uneasy until leadership explained how the technology worked and used it themselves, which helped build organisation-wide confidence.That same principle shows up in Eightfold's own hiring practice. One example is the company's campus recruiting programme in India, where its AI interviewer conducted roughly 90 per cent of interviews. This enabled recruiting to scale from around eight or 10 university partners to more than 150, and from approximately 5,000 applications to 15,000, without pulling engineers away from their day-to-day duties.Time-to-offer dropped from around six weeks to as little as four days in some technical roles, largely because interviews could happen around the clock rather than around a recruiter's or hiring manager's schedule. Beyond recruiting, Eightfold's internal initiative, nicknamed Project Andromeda, applies the same re-engineering approach across sales and finance, reportedly reclaiming thousands of employee hours through redesigned, agent-assisted workflows.AI and the Future of TalentLooking ahead, Punhani doesn't frame AI as a threat to human contribution, but she frames it as an amplifier of it. As tools become more accessible across every function, she believes the people who will succeed won't be the ones who know the most facts, since AI can answer those questions. Instead, it will be the people who ask better questions, orchestrate multiple AI agents, and apply judgment where the right answer isn't obvious.For HR leaders specifically, Punhani's advice is to claim a seat at the table now, rather than letting AI adoption happen without a people-first lens. This means learning the technology firsthand, demonstrating its value to non-technical teams, and partnering closely with CTOs and CIOs to shape decisions jointly. Her advice for individuals entering this shifting job market is similarly grounded: focus on learning agility over any single technical skill, since the skills in demand today may look different within months.Future of AI in Talent ManagementAcross the conversation, Punhani returns to one idea, and that is AI in talent management isn't primarily a technology problem; it's a leadership and trust problem. Organisations that treat it that way, redesigning work with both humans and agents in mind, are the ones seeing measurable gains in speed, candidate experience, and internal mobility.For HR leaders exploring AI adoption, the takeaway from this episode is to start before you feel ready, build trust through transparency, and let AI handle evaluation and execution so people can focus on judgment, empathy, and connecting the dots across the organisation. If you would like to find out more, visit eightfold.ai or connect with Meghna Punhani on LinkedIn.TakeawaysAI's impact on talent acquisition and management.Reengineering work processes with AI.Building trust and transparency in AI systems.Skills-based internal mobility and workforce planning.AI-driven candidate evaluation and employee development.Chapters00:00 Introduction to AI in Talent Management02:59 Understanding AI's Role in Talent Acquisition06:07 AI's Impact on Workforce Planning and Skills Development10:02 Building Trust in AI for Hiring Processes13:04 Internal Use of AI at Eightfold AI18:58 Measuring ROI from AI in Talent Acquisition25:02 Enhancing Candidate Experience with AI29:53 Future Directions for AI in Talent Management

This episode is a conversation with Travis Chappell and producer Eric as they dive into an unexpected business lesson sparked by fast food. What starts as a discussion about Burger King's CEO admitting the company's chicken nuggets need improvement turns into a broader conversation about transparency, leadership, authenticity in marketing, and how business owners should communicate wins and failures. Along the way, they also touch on product quality, customer trust, and why desperation is never a winning sales strategy. On this episode we talk about: Why Burger King's CEO publicly admitted the company's chicken nuggets need improvement How transparency can strengthen customer trust when it's paired with action The difference between authentic marketing and sympathy marketing Lessons entrepreneurs can learn from MrBeast's failed Beast Burger and successful Feastables launch Why confidence—not desperation—is essential in sales and business Top 3 Takeaways Honest leadership builds credibility when you acknowledge weaknesses while showing a clear commitment to improving them. Transparency is valuable in business, but it should be intentional—not your entire marketing strategy. Customers respond to confidence and authenticity far more than guilt or desperation when making buying decisions. Notable Quotes "Our chicken nuggets need to be better—and they're going to be better." "People understand that things don't always go well." "That desperation energy is not what seals the deal." Connect with Travis Chappell: Instagram: https://www.instagram.com/travischappell LinkedIn: https://www.linkedin.com/in/travischappell Website: https://travischappell.com A Word from Our Sponsors: - Visit DrinkAG1.com/TMM to get a free AG1 Travel Case with 7 free AG1Travel Packs in your Welcome Kit with your first AG1 subscription order while supplieslast.  - Go to Leesa.com for 30% OFF select mattresses (through July 12, 2026) PLUS get an extra $50 off with promo code TMM, exclusive for my listeners  - To learn more about Mode Mobile and its investor community, go to https://invest.modemobile.com/travismakesmoney -Travis Makes Money is made possible by High Level – the All-In-One Sales & Marketing Platform built for agencies, by an agency.Capture leads, nurture them, and close more deals—all from one powerful platform.Get an extended free trial at gohighlevel.com/travis Learn more about your ad choices. Visit megaphone.fm/adchoices

The skills you build and the tools you master matter, but they aren't your most important asset when things go wrong — and something eventually will. In this episode, I work through why our careers and lives are governed more by avoiding catastrophic downside than by chasing upside, and why the single best tool for surviving a bad event isn't testing, insurance, or money — it's genuine trust with the people around you. Here's a question to sit with: what is the most important tool you have as a software engineer and as a leader? Most of us reach for something technical, but the answer runs deeper than that. In this episode, I start with the humble premortem — the practice of assuming something has already gone wrong so we can pressure-test our plans — and use it to explore why so much of our work is really about predicting and mitigating risk. From there, I make the case that because we're all exposed to a far larger downside than upside on any given day, the tool that matters most is the one that helps you survive the bad event you couldn't prevent: your relationships with other people, built on real trust. The Premortem as a Risk Lens: Learn why assuming failure ahead of time is such a useful counter to our natural optimism. Our plans quietly assume everything will go right, and a premortem forces us to inspect the gaps our best-laid plans never covered. Life Is Already About Predicting Risk: Nearly every action we take — stepping forward, eating the sushi, merging into traffic — is a small bet on an outcome we can't prove in advance. Much of what we're managing isn't even our own behavior, but the risk other people put us through. Why the Downside Dwarfs the Upside: On a typical Monday, your potential gain is limited, but your potential loss is not. A single catastrophic event — a breached customer, untested code shipped, an injury for an athlete — can undo far more than any single good action could ever build. This is why avoiding failure, not chasing brilliance, quietly shapes most successful careers. Likelihood Times Impact: Even a one-in-a-hundred-days negative event can cost you your job or your company a fortune, while very few actions could produce a commensurate gain like doubling your salary. Our behavioral aversion to risk turns out to be rational. Mitigate the Blast Radius, Not Just the Incidence: You can never be 100% certain a bad event won't happen. Good people who show up, stay reliable, and grow their skills still get laid off. So beyond reducing the likelihood of harm, you have to reduce its impact when it lands. Relationships Are the Real Safety Net: The most important tool in your belt isn't technical — it's your relationships with other human beings. Invested in honestly, they pay you back forever, and they're the thing you fall back on when the negative event you tried to prevent happens anyway. Trust Is the Core Currency: Genuine relationships require reality — real curiosity and care, not performed name-remembering, which people can see through. Trust compounds like an asset, while money spent to buy loyalty is gone the moment it's paid. When you hit a hard deadline or discover something's broken, a reservoir of trust is what lets people extend their best effort without you having to throw more money on the table. Episode Homework: Go invest in your relationships regardless of your current risk profile. Spend extra time in your one-on-ones, with your team, and in your retros — and get curious about what the people around you actually want, instead of assuming you already know.

"Real AI is way more about how you do change management than picking the right technology."That is Dr. Sarah Buchner, founder and CEO of Trunk Tools, on this week's Bricks, Bucks & Bytes.A year on from her $40M Series B, she joined the roundtable to explain why the hardest part of construction AI is not the model. It is getting people to trust it.✅ Why Trunk Tools will not sell you agents unless you let them train your team first✅ The shift from point solution to a "system of action" that sits on top of Procore and Autodesk✅ Why a new AI takeoff startup seems to launch every week, and why most break on the last 20%✅ Her blunt line on vibe coded tools: "Don't come on the market with something that Claude can already do."Plus: a structural engineer breaks down the Midtown column buckling, and SubBase's Eric Helitzer on why a fintech led his $7M Series A.

Christina Hello, everyone, I'm Christina Darnell, the managing editor of MinistryWatch. Welcome to the MinistryWatch podcast. In today's extra episode, I talk with Warren Smith about some news items that are slightly (even significantly) outside of our normal charity and philanthropy “beat.” So, Warren, what's up first? Warren One of my “must reads” is Phil Cooke. His observations about media and leadership and lots of other topics are always short, sharp, and wise. If you're a regular listener to the podcast, you know that I've had him on the program before. Christina And today you're recommending his latest article, “When the Wheels Come Off: Why Leaders Fail in a Crisis.” Warren He says a crisis reveals a leader's true character. He advises leaders in crisis to “protect trust more than reputation.” He says, “Too many leaders try to preserve appearances. Strong leaders preserve credibility. Sometimes that means admitting mistakes publicly. The moment you stop communicating is the moment you start losing trust. Here's the hard truth: People rarely remember the crisis itself. They remember how the leader behaved. In normal seasons, leadership is strategy. In a crisis, leadership is all about character.” Christina Next up is a significant new statement from the European Evangelical Alliance. Our work here at MinistryWatch focuses mostly on the U.S. Why did you want to feature this news from the EEA? Warren Being an evangelical in Europe is a bit different than here in the United States. For one thing, evangelicals in Europe are relatively small in number. The European Evangelical Alliance claims to represent some 23 million evangelical Christians on the continent with more than 450 million people. The U.S., by comparison, has about 40 million evangelicals in a country with about 350 million people. Perhaps because European evangelicals are so much smaller in number, their aspirations for political power are more measured, you might say more modest. The EEA recently attempted, in a new document, to clarify the ‘identity and role' of evangelicals in public life. Christina And you think that American evangelicals have a lot to learn from it. Warren I do. Among other features of the document is an explicit attempt by European evangelicals to distance themselves from American evangelicals. “We oppose any political movement that undermines democratic accountability or treats any group of people as less than fully human,” the EEA says. “Evangelicals in Europe do not seek political privilege or dominance, do support a pluralistic and civil public square, do respect democratic institutions, rule of law, and human rights.” Further, they “reject coercion, manipulation, and the misuse of religion in politics.” By the way, you can read the entire statement for yourself. We have a link to it in today's show notes. Christina A new proposal by the Trump Administration caught your attention this week. Warren The federal government is considering a really bad idea. According to WORLD, “Public comment closed last Friday for a proposed Trump administration policy to combat government information leaks. The proposal would require all federal employees—in agencies ranging from the CIA to the Education Department—to sign a nondisclosure agreement.” Christina WORLD wrote a lenghy and balanced report on this topic, which we'll link to in today's show notes. But, until our listeners get a chance to read it, what else does the article say? Warren It says that “According to the Office of Personnel Management, the government-wide NDA wouldn't create new secrecy rules or increase penalties, but it would keep sensitive information secure. Violating the NDA could result in dismissal or legal penalties, the draft reads, and the agreement extends five years after federal employment ends.” Christina Free speech advocates and libertarian groups are up in arms about this proposed rule. Warren The conservative/libertarian Cato Institute has spoken out against the new rule. A coalition of roughly two dozen organizations—including journalism, transparency, and civil liberties groups—sent a joint letter arguing the rule would “silence public employees” and infringe First Amendment rights. Christina Here at MinistryWatch, we oppose non-disclosure agreements in general. Warren We do, and this one is a particularly bad idea, overbroad and a direct threat to transparency and limited government initiatives. By the way, the new proposal attracted some 30,000 comments, which you can search and read here. Christina Christianity Today's Bonnie Kristian recently did a penetrating interview with Tyler Johnson, a former pastor who now serves as chief impact officer at Come Near, the organization now responsible for He Gets Us. Warren I've never been a fan of the He Gets Us campaigns and approach, but the organizations and the philanthropists behind the campaign – including the Green Family of Hobby Lobby fame – have spent so much money in Christian media that criticism of the campaign in major Christian outlets has been muted. No one wants to derail the gravy train. That is why I give CT some credit for this interview, which asks challenging questions and does not accept cliches for answers. Christina Finally, Warren, a couple of remembrances, one of Robert Sloan, the president of Houston Baptist University, who died this week. The other is of Henry Hazlitt, who died more than 30 years ago. Warren First, Robert Sloan. I first met Robert B. Sloan at a meeting of conservative activists in 2006, right about the time he took over as president of Houston Baptist University. A few years later, I helped organize an event at HBU featuring Dr. Sloan, Marvin Olasky, and Ted Cruz. I had deep admiration for him and this news that he has died is a bit of a gut punch. He made a huge contribution to Christian higher education, and he has left many proteges who will carry on his work. That said, there are a few people I have known in my life who I think were uniquely gifted and called for their cultural moment. Chuck Colson was one. Bill Armstrong was another. Robert Sloan was one of those men. He will be missed by me and by many. You can read more about him here. Christina And Henry Hazlitt. Warren Henry Hazlitt was a journalist, syndicated columnist, and one of the big brains of the 20th century. He died on this date (July 9) in 1993. His book `Economics in One Lesson was for many years the book I would recommend to anyone who wanted to read just ONE book on economics. If you are a parent or grandparent, I recommend getting this book. It will help you explain economics to your children. Christina Any final thoughts before we go? Warren If you have not discovered our YouTube channel, check it out here. We now have nearly 200 videos there, and they have attracted tens of thousands of views. Subscribe, like, and share to spread the word about our work. I am in Albuquerque next month. If you live in the Land of Enchantment, one of my favorite states, reach out to me. I would love to share a meal or a cup of coffee with you. My email is wsmith@ministrywatch.com. We'd love to have your financial support as we approach our fiscal year end. Just go to www.ministrywatch.com/donate Christina The producer for today's program is Jeff McIntosh. I'm Christina Darnell, along with Warren Smith. Until next time, may God bless you.

In Episode 201, Phil and Paul continue Season 14's focus on The People Advantage by exploring one of the most important ingredients in every healthy team, organization, family, and relationship: Trust. Most leaders recognize trust is important. Far fewer intentionally build it before they need it. The reality is that trust isn't built during a crisis. Trust is built long before the crisis arrives. And when conflict, adversity, disappointment, or uncertainty inevitably come, teams either draw on the trust they've built—or they fall apart. Drawing on lessons from leadership, coaching, parenting, and Patrick Lencioni's work on healthy teams, Phil and Paul discuss how trust is formed, why vulnerability matters, and why many modern teams never make it past the difficult but necessary "storming" stage. Specifically, they discuss: Trust Before the Storm · Trust is difficult to build during a crisis · Healthy teams invest in trust before it's needed The Foundation of Every Great Team · Trust sits at the base of high-performing cultures · Without trust, every disagreement becomes personal Vulnerability-Based Trust · Deep trust requires vulnerability · Meaningful relationships are built through shared risk Conflict vs. Politics · Without trust, conflict becomes personal and political · With trust, conflict becomes a search for truth The Power of Intentionality · Strong relationships rarely happen by accident · Leaders must intentionally create opportunities for connection Coffee Dates and One-on-One Conversations · Trust grows through consistent investment in people · Great leaders care about more than performance Why Vulnerability Creates Stronger Teams · Surface-level relationships rarely create lasting trust · Real community is built when people are willing to be known The Challenge of Modern Team Building · Transfer portals, turnover, and short-term commitments make trust harder to build · Leaders must be even more intentional than before The Four Stages of Team Development · Forming · Storming · Norming · Performing · Most teams never reach performing because they leave during storming Building a Culture People Want to Stay In · Trust creates belonging · Belonging creates commitment · Commitment creates resilience Key Takeaway The best teams don't wait until adversity comes to start building trust. They invest in relationships early, embrace vulnerability, and create cultures where people are willing to work through conflict rather than run from it. If this episode helps you, share it with at least one other person (coach, parent, business leader, spouse, teacher, or player) who would benefit from building stronger trust within their team or organization. You can also connect with Phil through Darke Leadership Group to learn how DISC training, team alignment, and communication tools can help build healthier, more trusting cultures. Resources and Links from this Episode ·                 Uncut Video of the Episode ·                 Darke Leadership Group (Team Alignment/DISC Behavioral Training/Coaching) ·                 Warrior Way Soccer ·                 Nations United Website (World Cup Resources)

In this episode of The Marketing Rapport podcast, host Tim Finnigan sits down with Steve Rafferty, CEO and Founder of ActiveProspect, for a candid conversation about one of the most significant moves in the lead generation industry in years: ActiveProspect's acquisition of InfutorData (formerly Verisk Marketing Solutions). Steve walks through the origin story of ActiveProspect, the unexpected evolution of TrustedForm from a lead verification tool into the industry's most widely used TCPA compliance solution, and how a 15-year competitive rivalry with Jornaya transformed overnight into a single unified team.The views, thoughts, and opinions expressed are those of the speaker and do not necessarily represent the views, thoughts, and opinions of ActiveProspect. The material and information presented here is for general information purposes only.This podcast is not intended to replace legal or other professional advice. The Lead Intelligence, Inc. (dba InfutorData) and ActiveProspect LLC names and all forms and abbreviations are the property of its owner and its use does not imply endorsement of or opposition to any specific organization, product, or service.ACTIVEPROSPECT DISCLAIMS ALL LIABILITY ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE THIS PODCAST OR THE INFORMATION PRESENTED IN THIS PODCAST.

Sparkle Chief Information Officer Lorella Scalcione explores why secure agent-to-agent communication will become essential to AI-ready digital infrastructure. From quantum-safe networking to trusted federation and on-demand connectivity, she explains how service providers must evolve to support autonomous AI ecosystems. How will networks establish trust in an agent-driven world? In this Executives at the Edge episode, host Pascal... Read More The post Secure Agentic AI: Building Trust for the Quantum Era appeared first on Mplify Alliance.

Today on the podcast, the conversation focused on cross-industry collaboration to improve security and abuse response in the hosting industry. We talk about the Internet Infrastructure Forum (IIF), a platform-agnostic initiative aiming to facilitate real-time intelligence sharing among hosts, registrars, and others. We also get into the importance of sharing actionable data to combat issues like fake shops, and how smaller hosts especially benefit. We explored challenges around legalities, trust, and scaling participation, as well as the role of trust seals for hosts demonstrating commitment to secure practices.

Brett Clothier is Head of Athletics Integrity Unit (AIU), and in this episode, he shares more about his career in sport integrity and the work that he and the team at AIU are doing to help protect clean sport. We discuss some of the biggest challenges the sport of athletics (track and field) is currently facing, AIU's efforts to address these issues, how AIU engages with stakeholders across the sport landscape to cultivate a culture of integrity, and AIU's role in major sporting events, including the recent London Marathon where Sebastian Sawe's record-breaking performance made headlines alongside his voluntary commitment to a strict anti-doping testing protocol.

In this episode of the Matthews Mentality Podcast, Kyle Matthews sits down with Dr. Abbie Marono, behavioral scientist, author, and international expert on trust, influence, body language, and human behavior.Dr. Marono has trained the U.S. Secret Service, FBI, and numerous federal agencies on behavioral analysis, interviewing, and nonverbal communication. In this conversation, she explains how to better understand people, build trust faster, communicate more effectively, and become a stronger leader by learning the science behind human behavior.Beyond the research, Abbie shares her incredible personal journey through addiction, homelessness, trauma, and rebuilding her life into one dedicated to helping others better understand themselves and the people around them.Topics covered in this episode:How to read body language without falling for common mythsWhy body language often reveals more than wordsThe science behind trust, influence, and first impressionsFight-or-flight responses and what they reveal about behaviorSelf-soothing behaviors, confidence, and anxiety cuesWhy context and cue clusters matter more than individual gesturesThe psychology of negotiation and influenceEmotional regulation and the hidden side of leadershipHow curiosity creates stronger conversations and better outcomesDr. Marono's journey from addiction and homelessness to becoming a leading behavioral scientistHealing from trauma and rebuilding self-agencyTraining the U.S. Secret Service, FBI, and federal agenciesWhy the best negotiators stop trying to "win"Whether you're a leader, entrepreneur, salesperson, negotiator, or simply someone who wants to better understand people, this episode is packed with practical insights you can apply immediately in both business and everyday life.Follow Dr. Abbie Marono:Instagram: https://www.instagram.com/abbiemarono LinkedIn: https://www.linkedin.com/in/abbiemarono Website: https://www.abbiemarono.comFollow Kyle Matthews:Instagram: https://www.instagram.com/kylematthewsceo TikTok: https://www.tiktok.com/@kylematthewsceo X: https://x.com/kylematthewsceo LinkedIn: https://www.linkedin.com/in/kylematthewsceo00:00 Listen to Understand 00:45 Meet Dr. Abbie Marono 02:47 Why Body Language Matters 04:33 Fight or Flight Signals 06:29 Confidence and Self-Soothing 08:39 Reading Proximity Cues 12:11 Smiles and Building Trust 14:52 Influence vs. Manipulation 16:03 Addiction, Homelessness & Recovery 22:15 The Turning Point 23:14 Rebuilding After Trauma 27:56 Back to School & Finding Mentors 32:48 Research, Joe Navarro & Behavioral Science 41:48 Reading Context, Not Just Cues 43:57 Trauma and Mental Contamination 48:52 Intuition vs. Trauma 49:26 A Relationship Turns Dark 50:48 Betrayal and Assault 51:36 Feeling Trapped 53:14 Family, Healing & Recovery 54:29 The Science of Emotional Shutdown 56:23 Healing Through Safe Relationships 59:03 The Hidden Half of Leadership 01:01:39 Joe Navarro's Influence 01:06:10 Training Federal Agents 01:08:54 Building Trust Under Stress 01:12:08 Executive Blind Spots 01:19:50 Why Personal Becomes Professional 01:21:31 Self-Reflection and Shame 01:23:41 Rapid Fire: Body Language 01:28:54 Negotiation: Drop the Goal 01:31:42 Closing Thoughts

What if failure isn't the opposite of winning — but the gift that makes it possible? In Part 2 of this two-part conversation, Your Health CEO Matt Staub opens up about the present he gave himself at 40: permission to fail. Then he shows what that looks like when life tests it — walking Jamie through a 2025 that brought prostate cancer, his daughter's surgery, the loss of his father, and professional hardship, and the quiet strength it takes to look back and say, "That was a good try. I'm still here. I'm hard to beat." In this episode, you'll hear: How Matt reframes a loss into a "fall forward" — and the simple habit he uses to do it The agonizing leadership question of when to let someone you care about fail Why accountability, done right, is one of the best gifts you can give a friend The danger of only celebrating big wins — and how complacency quietly creeps in Why the only voice that truly matters is the one inside your own head If you missed Part 1, start there for the full arc. Then settle in here for the deeper, more personal half — and walk away with a new relationship to the losses in your own life.

Authority means more than simply sharing information. Authority is about empowering implementation. True authority comes from serving your audience with intention, leading them through transformation, and building trust at every step. In this episode of the Influential Voices of Authority Podcast, Erik K. Johnson sits down with Adam Roach, cohost of the I Love Coaching podcast, to uncover how building authority is less about knowledge and more about implementation, community, and impact.   Important Links: Free gift from Adam: The Sellable Offer Scorecard https://ilovecoachingco.com/scorecard Or at www.PodcastTalentCoach.com/ilovecoaching Connect with Adam Roach: https://ilovecoachingco.com Adam on Instagram: https://www.instagram.com/adamrroach Your Podcast Authority Audit: www.PodcastTalentCoach.com/coaching Subscribe to the podcast: Apple Podcasts: http://www.PodcastTalentCoach.com/apple Spotify: http://www.PodcastTalentCoach.com/spotify Website: http://www.PodcastTalentCoach.com/podcasts   Episode Segments: 00:00 Co-Hosting for Authority & Blueprint Strategy 01:28 How Solo Podcasting Misses the Mark 02:14 Structuring Content Around a Four-Phase Blueprint 02:38 Series Structure Using Maslow's Hierarchy of Needs 03:15 Storytelling To Create Trust 04:05 The Shift From Information to Implementation 05:32 How Authoring Knowledge Builds Influence 06:12 Redefining Leadership in Co-Hosting 07:57 Jess Weber's Entry and Evolution as Co-Host 09:36 Turning Processes into Scalable Blueprints 10:39 Podcasting as a Trust-Building Engine 12:01 Real-World Testimonies of Transformation 13:41 Why Authority Relies on Building Trust, Not Ads 15:37 Success Stories Born From the Podcast 18:14 Defining What It Means to Be a REAL Coach 21:19 From Success to Significance 23:34 Serving Those Who Serve Others 27:13 How Environment and Community Drive Growth 30:07 Selecting Clients for Purpose and Impact 32:58 From Adversity to Authority: Adam's Favorite Success Story 34:39 Three Pillars for Building a Coaching Business 36:00 Avoiding the Generalist Trap 37:43 Turning Specialists Into Community Leaders 39:01 Why People Pay for Results, Not Information 41:00 The Scalable Offer Scorecard 41:12 How to Access the Scorecard & Start Scaling   Key Takeaways: - The Power of Co-Hosting and Community Adam reveals the shift that happens when you stop making your podcast about you and start speaking to your ideal client. Co-hosting brings diversity, expertise, and new energy, allowing deep dives into frameworks that drive real-world change. - Storytelling as the Foundation of Authority Sharing wins, struggles, and lessons learned makes your expertise relatable. By authoring the knowledge you share, your podcast becomes the doorway to trust and transformation. - Implementation Outpaces Information In a world where AI delivers unlimited information, transformation comes from helping your audience implement and act. Podcasting and keynote-stage appearances become the fastest pathways to building trust and lasting relationships. - Blueprint to Authority: The Three Ps Adam outlines the proximity, process, and peer framework to move from generalist to specialist. Serve the people closest to you, refine your process, and transition to one-to-many models that scale your impact and revenue. - Environment Outranks Content Placing your listeners and clients in the right environment leads to exponential growth. Authority is built when you serve people with the right blueprint and bring them into a trusted community.   Episode Highlights: How to leverage your failures and lessons as stepping stones to trust The critical difference between information and implementation Why charging more builds deeper client engagement and authority The myth of "coaching is just trading time for money" and how to break free   Connect with Adam Roach: Scalable Offer Scorecard: Take the free Scalable Offer Scorecard: https://ilovecoachingco.com/scorecard Or find it at www.PodcastTalentCoach.com/ilovecoaching Connect with Adam Roach and explore the I Love Coaching community: Website: https://ilovecoachingco.com https://www.instagram.com/adamrroach   Next Week: On the next episode, we'll talk with Paul "Waterboy" Brown, who is walking across Africa to help solve the water problem. We will discuss how he uses his podcast to grow his influence and move his mission forward to help the people of Africa get access to clean water.   Podcast Authority Audit: You've published the episodes. You've stayed consistent. You know your content is good. And yet… You're not being seen as the authority in your niche Your podcast isn't creating the level of influence or opportunity you expected People listen—but they don't take action And you sound professional… but not unforgettable The truth? Consistency alone doesn't create authority. Intentional leadership does. Are you ready to turn your podcast into an authority engine and not just more content? Would you like to move from best-kept secret to recognized authority? Let me audit your podcast and find the gaps. We will uncover your authority positioning problem, develop your plan to succeed, and see how I can help and support you to achieve your podcast goals. Get your podcast audit at www.PodcastTalentCoach.com/coaching. On the next episode, we'll talk with ... Until then, step into your authority. We'll see you next time.

In this episode, we sit down with Craig Berube, the Stanley Cup-winning head coach of the St. Louis Blues, to discuss the evolution of leadership in the NHL and the "ordinary people doing extraordinary things" mindset that fueled the 2019 championship run. Timestamps: 1:05 – How NHL Leadership Has Changed 03:47 – Building Trust 06:56 – Transitioning from Player to Coach 08:58 – Winning the Stanley Cup 10:50 – The Binnington Effect 12:38 – Learning to Win in Boston 13:26 – Why "Team First" Culture Starts at the Top 14:49 – Two Things You Can Control 16:05 – Practice Fights and Lessons from Mike Keenan

What do a Jungian psychologist and a workers' rights attorney have in common? More than you'd think. In this compilation episode, Travis sits down with Lisa Marchiano, a Jungian analyst, author, and co-host of This Jungian Life*, and Attorney Ryan, an employment lawyer whose educational content has earned him millions of followers online. Together, they explore how sharing valuable expertise online can build a thriving business, why purpose and education outperform viral trends, and how helping people solve real problems naturally creates opportunity. On this episode we talk about: How Lisa Marchiano turned her passion for Jungian psychology into a successful creator business The role of the unconscious mind, creativity, and meaning in personal and professional growth Why Attorney Ryan built a massive audience by simplifying labor laws for everyday workers Common workplace misconceptions about employment rights and employer responsibilities How authenticity, education, and consistency create long-term influence on social media Top 3 Takeaways Mission comes before monetization. Lisa Marchiano attributes her entrepreneurial success to staying focused on helping people first, allowing income to become the byproduct rather than the goal. Your expertise becomes more valuable when you make it accessible. Attorney Ryan grew his brand by translating complex legal concepts into practical advice that empowers both employees and employers. Creativity often comes from trusting ideas before you fully understand them. Jung's perspective on the unconscious encourages people to embrace intuition and experimentation instead of waiting for certainty. Notable Quotes "If it helps, it's true." "The unconscious can be creative." "Hard work has no intrinsic value." Connect with Lisa Marchiano & Attorney Ryan: Lisa Marchiano Services: https://www.lisamarchianotherapy.com/ Website: https://www.lisamarchiano.com/ Podcast: https://thisjungianlife.com/ Attorney Ryan Instagram: https://www.instagram.com/attorneyryan/ TikTok: https://www.tiktok.com/@attorneyryan Website: https://attorneyryan.com/ A Word from Our Sponsors: - Visit DrinkAG1.com/TMM to get a free AG1 Travel Case with 7 free AG1Travel Packs in your Welcome Kit with your first AG1 subscription order while supplies last.  - Go to Leesa.com for 30% OFF select mattresses (through July 12, 2026) PLUS get an extra $50 off with promo code TMM, exclusive for my listeners  - To learn more about Mode Mobile and its investor community, go to https://invest.modemobile.com/travismakesmoney -Travis Makes Money is made possible by High Level – the All-In-One Sales & Marketing Platform built for agencies, by an agency.Capture leads, nurture them, and close more deals—all from one powerful platform.Get an extended free trial at gohighlevel.com/travis Learn more about your ad choices. Visit megaphone.fm/adchoices

On this episode of Community Capital, Rob sits down with Melissa Rollins, founder of A Beyoutiful Balance Skin Care in Brighton, along with team members Olivia Kamal and Katelin Orrico. Melissa breaks down what intentional skincare actually looks like, why so much of what gets pushed on social media does more harm than good, and how treating the whole person, not just the skin, is what sets their approach apart.   Website: https://www.abeyoutifulbalance.com/   Timestamps 00:00 Intentional Skincare Philosophy 03:26 Holistic Skin Care & Education 06:05 Building Trust and Community Show Links Learn more about the Brighton Chamber by visiting our website. Website: https://www.brightoncoc.org/

"If these masters are still continually trying to improve their own craft, I don't have any excuses."The world's best don't reach the top and stop learning—they keep refining their craft. David Rogier, founder and CEO of MasterClass, has spent years sitting across from elite performers, athletes, artists, and entrepreneurs—and he's discovered that excellence is less about talent than a relentless commitment to growth. In this episode of Think Fast, Talk Smart, he joins Matt Abrahams to share lessons from building a company around learning, persuasion, and communication. From earning the trust of high-profile talent to leading creative and technical teams, Rogier reveals why curiosity, adaptability, and authentic relationship-building are essential communication skills.Takeaways:Lead with curiosity. Build trust by asking thoughtful questions and focusing on the other person's needs, not your own. Never stop improving. The world's top performers continuously seek feedback, refine their skills, and embrace lifelong learning.Activity:Study an expert. Watch a communicator you admire—a speaker, leader, or interviewer—and identify three techniques they use to engage their audience. Try incorporating one of those techniques into your next presentation or meeting.Printable Extended Takeaways & ActivitiesEpisode Reference Links:David RogierMatt's MasterClassConnect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (00:39) - The Power of Learning (01:28) - Building Trust (04:21) - Creating Great Content (07:23) - Leading Different Teams (09:45) - Learning from Masters (10:54) - Communicating with a Stutter (14:00) - The Final Three Questions (17:39) - Conclusion ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.To see what Scribe could look like for your organization, head to scribe.how/thinkfast and mention Think Fast for your first month of Scribe Capture free. 

What matters more today: being the best… or being the best known? A powerful conversation with Matt Watson (CEO, entrepreneur, author of Product Driven). 3 Takeaways: • Leads are the hardest part of business—always have been • Visibility builds trust—trust drives decisions • Pick up the phone and meet people—most won't, that's your edge --- Matt Watson is a 5x founder, seasoned CTO, and current CEO of Full Scale—a software development staffing company with a team of over 300 engineers. He is obsessed with building teams that think like owners. Matt's the host of the Product Driven podcast and author of the best-selling book by the same name, written to help engineering leaders stop babysitting and start building teams that lead themselves. After two decades in tech, he's seen what happens when developers are treated like ticket-takers: low morale, wasted effort, and products no one asked for. That's why he's made it his mission to help teams build the opposite—high-trust, high-impact engineering orgs that actually ship what matters.   Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Matt Watson:Website: https://fullscale.io Threads: https://www.threads.com/@mattwatsonkc X: https://x.com/mattwatsonkc Instagram: https://www.instagram.com/mattwatsonkc/ LinkedIn: https://www.linkedin.com/in/mattwatsonkc/ Facebook: https://www.facebook.com/mwatson81  *E - explicit language may be used in this podcast.

Joe Shaker, dealer and founder of TruVideo, joins the Parts Edge Podcast live from the NCM Feel the Future Fixed Ops Summit. Joe dives into the foundational importance of fixed ops in dealership profitability and the transformative power of video technology in building trust and transparency with service customers.Joe shares his journey of launching TruVideo—rooted in asking customers what really mattered and discovering that, even with high performance metrics, trust was the missing link. Learn how video, narrative, and new tech tools like the Video Quality Score (VQS) are not just changing customer communication, but also driving higher parts sales, improving technician/advisor consistency, and elevating the entire fixed ops experience.Join Kaylee and Joe for a gritty, motivating discussion on why dealerships can't afford to neglect their fixed operations—and how smart tools are giving teams an unbeatable edge.--------------------------------------------This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit

Clare coaches the role nobody talks about: the COO or CFO sat next to a founder CEO, expected to challenge the person who built the company and signs their pay cheque. Most coaches work with the founder. Clare works almost exclusively with the number two, which gives her a different read on why these relationships succeed or quietly fail.In this episode she breaks down what "permission to challenge" actually requires beyond the sentence itself, why founders should look at their own behaviour before blaming a number two's performance, and the question every founder should ask if they're not sure they've got the right person in that seat. If you've got a strong number two who's still holding back, this is the conversation that explains why.More from James:Connect with James on LinkedIn or at peer-effect.com 

In this episode of the Addict II Athlete podcast, Coach Blu reconnects with Boston Bob for a powerful conversation about recovery, identity, and relationships. From Boston Bob's earliest steps through addiction and working in corrections, they trace how he rebuilt his life through consistency, community, and a commitment to serving others, not as a slogan, but as a daily practice.   Together, Coach Blu and Boston Bob explore how respect becomes a foundation for real change, how shared experiences create connection rather than isolation, and how recovery can expand into meaningful relationships that last. This episode highlights what it looks like to move from surviving to showing up, using your story to help others find hope, stability, and belonging.   Chapters 00:00 Introduction and Team Updates 01:23 Boston Bob's Journey and Recovery 05:29 The Turning Point in Treatment 08:12 Finding God and Community in Recovery 12:17 The Decision to Change 16:31 Learning to Love and Honesty 19:16 Respect and Recovery in the Prison System 24:01 Building Respect in Recovery Programs 27:52 Navigating Challenges with Inmates 30:18 Transformative Experiences in Community Service 36:48 The Reality of Corrections and Recovery 41:41 Success Stories from Incarceration to Community Leadership 43:24 Reflections on Relationships and Politics 44:10 The Role of Support Systems in Recovery 45:08 Innovative Approaches to Inmate Rehabilitation 46:35 Building Trust and Respect in Correctional Settings 48:03 The Importance of Community and Connection 49:27 Navigating Life After Incarceration 51:28 Creating a Legacy of Support and Empowerment 58:27 Looking Back: Lessons Learned and Future Aspirations Take a listen to Boston Bob Balfour's previous episode runners in recovery. https://traffic.libsyn.com/addicttoathlete/AIIABOBBFINAL.mp3 Join Coach Blu and Team Addict II Athlete and begin your recovery with a tram behind you! Our online addiction and mental health program provides live group sessions with Coach Blu, our weekly Home Base, recovery meeting, therapeutic assignments, and educational information at a fraction of what a therapeutic treatment program would require. Take You Mark, Get Set, Let's Go and click the link below. https://www.skool.com/addict-ii-athlete-5988/about?ref=9090e81114674311874340c02b1095d0   Please join Addict to Athlete's Patreon support page and help us turn the mess of addiction into the message of sobriety! https://www.patreon.com/addicttoathlete Please visit our website for more information on Team Addict to Athlete and Addiction Recovery Podcasts. https://www.AddictToAthlete.org  

David Holthouse is a journalist, writer, and documentary filmmaker best known for his immersive "gonzo" reporting style and his work infiltrating extremist groups, criminal networks, and other hard-to-access subcultures. His films and series include Narco Mennonites, Sasquatch, The Last Narc, Krishnas: Gurus, Karma, Murder, Night Stalker, and more. Borderland is an IRONCLAD Original Chapters: 00:04:29 Building Trust with Cops and Criminals 00:07:07 Patterns Across Criminal Organizations 00:10:21 The Hells Angels & Cartel Connections 00:13:11 Cartels: A Global Enterprise 00:17:41 Under-the-Radar Threats: Militias & White Nationalists 00:19:23 Kratom, Designer Drugs & the Legal Drug Wave 00:21:07 Why the War on Drugs Isn't Working 00:35:31 Undercover with Neo-Nazis 00:39:35 The Gun Trade to Mexico 00:46:28 What's Next: Ryan Wedding & CIA in Mexico 00:50:07 Should We Legalize Drugs? Sponsors: 1st Phorm: Go to⁠ ⁠https://www.1stphorm.com/borderland⁠⁠ and get free shipping on any orders over $75, free 30 days in the app for new customers, and 110% money back guarantee on all of our products. Norwood Sawmills: Learn more about Norwood Sawmills and how you can start milling your own lumber at https://norwoodsawmills.com/?utm_source=podcast&utm_medium=ironclad&utm_campaign=ironclad Subscribe on Apple Podcasts: https://podcasts.apple.com/us/podcast/borderland-narcosis-with-vincent-rocco-vargas/id1730589324 Subscribe on Spotify: https://open.spotify.com/show/6w9YAIljxWKXsetl10w9Qp?si=8a5eb53e12b74e3a Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of the Nonprofit Leadership Podcast, Dr. Rob Harter speaks with Clare Durrett and Dr. Terri Thompson of Answer ALS about how trust, collaboration, and shared data can accelerate meaningful impact. Answer ALS began after a powerful summit led by Steve Gleason and Team Gleason, where patients, caregivers, researchers, clinicians, and advocates came together to rethink how ALS research could move forward with fewer barriers and greater urgency. Clare and Terri share how Answer ALS developed Neuromine, a globally accessible research platform designed to help researchers explore clinical, genomic, biological, and multi-omic data in one place. Their conversation offers valuable lessons for nonprofit leaders on building trust with stakeholders, protecting community-centered values, scaling ambitious work, and creating systems that make collaboration easier than working in isolation. Key Topics Include: How Steve Gleason and the ALS community helped spark the creation of Answer ALS Why traditional disease research often gets slowed down by data silos and limited access How Neuromine helps researchers access, compare, and use complex ALS data more efficiently The importance of patient partnership, dignity, and agency in nonprofit and medical research models How Answer ALS balances global accessibility with privacy, security, and scientific rigor Why trust with donors, researchers, and the community is essential for long-term impact Lessons for nonprofit leaders on collaboration, transparency, data stewardship, and scaling a mission Mentioned in This Episode: Answer ALS: https://www.answerals.org Neuromine: https://www.answerals.org/neuromine Answer ALS on LinkedIn: https://www.linkedin.com/company/answer-als This Episode is Sponsored By: DonorBox: Links to Resources: Interested in Leadership and Life Coaching? Visit Rob's website: RobHarter.com Find us on YouTube: Nonprofit Leadership Podcast YouTube Channel Suggestions for the show? Email us at nonprofitleadershippodcast@gmail.com Request a sample coaching session: Email Rob at rob@robharter.com Subscribe and ShareListen and subscribe to the Nonprofit Leadership Podcast on iTunes, Spotify, or Amazon. Don't forget to like, subscribe, and share with other nonprofit leaders!

This episode recorded live at the Becker's Rural Health Leadership Summit features Brian Anderson, President and Chief Executive Officer, CHAI. He discusses the growing need for AI governance, evidence-based adoption of emerging technologies, and how healthcare leaders can balance innovation with trust, workforce readiness, and responsible deployment of agentic AI.

Rizo Velovic Postseason Interview Survivor 50 comes to a close with a deep-dive post-season interview as host Rob Cesternino sits down with the unforgettable Rizgod for an exclusive look behind the scenes. Rob and Rizgod revisit the wild journey of Survivor 50, exploring the strategy, alliances, and personal moments that shaped one of the most talked-about seasons in franchise history. From playing back-to-back seasons to navigating tricky social waters and iconic twists, this episode is your ticket to understanding what really happened on and off camera. Rizgod opens up about his experience entering Survivor 50 just nine days after finishing Survivor 49, sharing the pressures of living up to his own legacy. He walks through the chaos of Vatu's tribal dynamics, the scramble to form new alliances after the tribe swap, and his evolving bond with players like Cirie and Ozzy. Rob and Rizgod also break down key moves—like surviving by social awareness after the Kyle medevac, the infamous Mr. Beast coin flip that turned Tribal Council on its head, and the strategic calculus behind blindsides and idol plays. The interview takes a personal turn as Rizgod explains how he processed his jury vote, his take on endgame strategies, and what it's like to be seen as both a superfine strategist and a target. – Rizgod's approach to back-to-back seasons and mentally resetting between games – Social slip-ups and adaptation after falling out of favor with early allies – The formation of the Cirie-Ozzy-Rizgod alliance—a modern echo of old-school strategy – Wildcard moments like the Mr. Beast advantage and the shifting post-merge landscape – Candid discussion about final tribal council, jury perceptions, and Rizgod's vision for his Survivor future As Rob and Rizgod analyze the highs and lows of Survivor 50, they ask: What does it really take to play—and win—against a cast of legends? How do you recover after a massive target gets painted on your back? Don't miss this honest, behind-the-scenes breakdown and personal reflection on the strategies, betrayals, and bonds that define Survivor 50. Chapters: 0:00 Rizgod Joins Rob to Recap 1:20 Preparing for Survivor 50 Return 3:45 Early Vaatu Chaos and Alliances 7:59 Building Trust with Aubry Bracco 11:17 Surviving the Tribe Swap Shakeup 16:36 Dee's Distrust and Idol Fallout 21:05 Ozzy Picks Rizo for Exile 24:21 After Exile: Strategic Losses Mount 29:44 Rick Devens' Idol at Tribal Shocks 37:40 MrBeast Coin Flip Changes Game 40:19 Power Broker Twist and Aubry’s Survival 46:42 Orchestrating the Endgame Boot Order 59:23 The RIZGOD and ROBGOD Sign-Off To order Rob’s book, The Tribe and I Have Spoken, visit www.robhasabook.com Never miss a minute of RHAP's extensive Survivor coverage! LISTEN: Subscribe to the Survivor podcast feed WATCH:  Watch and subscribe to the podcast on YouTube SUPPORT:  Become a RHAP Patron for bonus content, access to Facebook and Discord groups plus more great perks!

Rizo Velovic Postseason Interview Survivor 50 comes to a close with a deep-dive post-season interview as host Rob Cesternino sits down with the unforgettable Rizgod for an exclusive look behind the scenes. Rob and Rizgod revisit the wild journey of Survivor 50, exploring the strategy, alliances, and personal moments that shaped one of the most talked-about seasons in franchise history. From playing back-to-back seasons to navigating tricky social waters and iconic twists, this episode is your ticket to understanding what really happened on and off camera. Rizgod opens up about his experience entering Survivor 50 just nine days after finishing Survivor 49, sharing the pressures of living up to his own legacy. He walks through the chaos of Vatu's tribal dynamics, the scramble to form new alliances after the tribe swap, and his evolving bond with players like Cirie and Ozzy. Rob and Rizgod also break down key moves—like surviving by social awareness after the Kyle medevac, the infamous Mr. Beast coin flip that turned Tribal Council on its head, and the strategic calculus behind blindsides and idol plays. The interview takes a personal turn as Rizgod explains how he processed his jury vote, his take on endgame strategies, and what it's like to be seen as both a superfine strategist and a target. – Rizgod's approach to back-to-back seasons and mentally resetting between games – Social slip-ups and adaptation after falling out of favor with early allies – The formation of the Cirie-Ozzy-Rizgod alliance—a modern echo of old-school strategy – Wildcard moments like the Mr. Beast advantage and the shifting post-merge landscape – Candid discussion about final tribal council, jury perceptions, and Rizgod's vision for his Survivor future As Rob and Rizgod analyze the highs and lows of Survivor 50, they ask: What does it really take to play—and win—against a cast of legends? How do you recover after a massive target gets painted on your back? Don't miss this honest, behind-the-scenes breakdown and personal reflection on the strategies, betrayals, and bonds that define Survivor 50. Chapters: 0:00 Rizgod Joins Rob to Recap 1:20 Preparing for Survivor 50 Return 3:45 Early Vaatu Chaos and Alliances 7:59 Building Trust with Aubry Bracco 11:17 Surviving the Tribe Swap Shakeup 16:36 Dee's Distrust and Idol Fallout 21:05 Ozzy Picks Rizo for Exile 24:21 After Exile: Strategic Losses Mount 29:44 Rick Devens' Idol at Tribal Shocks 37:40 MrBeast Coin Flip Changes Game 40:19 Power Broker Twist and Aubry’s Survival 46:42 Orchestrating the Endgame Boot Order 59:23 The RIZGOD and ROBGOD Sign-Off To order Rob’s book, The Tribe and I Have Spoken, visit www.robhasabook.com Never miss a minute of RHAP's extensive Survivor coverage! LISTEN: Subscribe to the Survivor podcast feed WATCH:  Watch and subscribe to the podcast on YouTube SUPPORT:  Become a RHAP Patron for bonus content, access to Facebook and Discord groups plus more great perks!

What does it take to care well for dogs who are fearful, reactive, or slow to trust new people? In this episode, Collin talks with Susan Aceti, owner of Challenging Dogs Pet Care, about building a thoughtful, patient process for dogs who need more than a standard meet and greet. Susan shares how her own dog Molly shaped her approach to empathy, client communication, and practical behavior support. They discuss the importance of going slowly, reading body language, using safety tools, and creating predictability for both dogs and staff. This conversation is a reminder that challenging dogs are not problems to conquer, but individuals to understand. Main topics: Caring for reactive dogs Going slow with trust Client shame and empathy Safety tools and predictability Team training for consistency Main takeaway: "Go slow. And if you think you're going too slow, go even slower." That simple reminder from Susan Aceti is at the heart of working with challenging dogs. In pet care, it can be tempting to rush trust, push for progress, or make petting the goal. But for fearful, reactive, or anxious dogs, success often looks like peaceful coexistence, predictability, and small steps forward. Susan reminds us that our job is not to force a relationship, but to create the conditions where safety and trust can grow. When we slow down, we give the dog, the client, and ourselves the best chance to succeed. About our guest: Susan Aceti is the owner of Challenging Dogs Pet Care. Her own challenging dog, Molly, was Susan's most profound teacher for 15 years in how to care for a dog with behavior challenges. After Molly died, Susan spent four years on Rover providing services primarily for other anxious, stressed dogs. She founded Challenging Dogs in 2021 to expand the pet care capacity in the Baltimore/DC area for dogs with behavior challenges. Susan has an instructional design background that strongly influences the materials she has developed to provide training to other pet sitters around the country. Her approach recognizes the experience and skill all pet sitters bring and how to learn in a collaborative, respectful way. Links: Her email: satei@challengingdogs.com Her course: https://www.challengingdogs.com/learning Her website: https://www.challengingdogs.com Check out our Starter Packs See all of our discounts!

Just like your house needs a solid foundation, your marriage needs trust. Dr. Henry Cloud joins Jim Daly to share about why showing empathy is required for building trust. Then, Erin Smalley explains why trust is necessary for having a deeper friendship with your spouse. Find us online at focusonthefamily.com/marriagepodcast or call 1-800-A-FAMILY. Trust Focus on Marriage Assessment Learning to Build Healthy Trust Download the Godcaster App https://sf.fotf.com/gbdju2 Support This Show! If you enjoyed listening to the Focus on Marriage Podcast, please give us your feedback.

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