Podcasts about building trust

This episode's Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow' Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Trust is the foundation of every great relationship — and no one knows that better than Dr. Darryl Stickel.As Founder and CEO of Trust Unlimited, Darryl has spent over two decades transforming how leaders build deeper, more meaningful connections.Armed with a PhD from Duke University and real-world experience at McKinsey, he's earned the title "Trust Savant" for his rare ability to diagnose trust challenges and create actionable paths forward.During this episode, Darryl unpacks his practical trust-building framework, explores why vulnerability is a leadership superpower, and reveals how high-trust environments unlock innovation.Join us to discover how trust leads to hope, hope leads to choice, and choice leads to positive action. Let's go!Episode Highlights:Darryl's trust model reduces trust to perceived uncertainty times vulnerability, giving leaders a concrete, actionable framework.Leaders who model vulnerability signal safety, unlocking honest communication and enabling teams to innovate without fear of failure.In healthcare, higher trust levels lead to more accurate diagnoses, better treatment adherence, and improved patient outcomes overall.High-trust teams share information freely and embrace curiosity over judgment, creating the conditions necessary for breakthrough innovation.Darryl's Aspiring Men's Program addresses a global mental health crisis by teaching young men the relational skills trust requires.About our Guest:Darryl is one of the world's leading experts on trust. He teaches leaders how to find and use their most powerful tool. A tool that is always in a leader's control, how to effectively build trust in their relationships. Darryl is an unshakable force of positivity and brings the best out of people. His personal trials have strengthened his resolve and character to be a positive force for Trust. He believes in a bright future and our ability to build it together.Darryl is one of the world's leading experts on trust. He helps high-level and executive leaders cultivate true growth and productivity in their businesses through an action-based practice of modeling vulnerability in order to improve communication and employee investment in their business. Darryl teaches leaders how to find and use their most powerful tool that is always in their control: how to effectively build trust in their relationships. Darryl is an unshakable force of positivity and brings the best out of people. His personal trials have strengthened his resolve and character to be a positive force for Trust. He believes in a bright future and our ability to build it together.Dr. Stickel is an executive coach with over 20 years of experience focused on Trust. His PhD "Building Trust in Hostile Environments" from Duke University established his unique and practical approach to Building Trust. He worked as a consultant with McKinsey & Company and has taught his methods at Universities and in Boardrooms around the world. He continues to advise and coach C-suite executives and delivers Trust workshops to small and large audiences.Described as a “Trust Savant” his ability to see clearly into trust problems, diagnose them and create a path to move forward for individuals, teams and organizations is remarkable. His Trust model is both simple and insightful. His practical experience and deep knowledge of trust make him a powerful thought partner and ally for individuals at the highest level of organizations.“I have a rare blend of deep theoretical knowledge and practical applied experience in the area of trust-building, particularly within organizational settings and across a wide range of business problems and industry sectors. Research has consistently shown that higher trust levels lead to higher levels of performance, followership and profitability.” —Darryl StickelLinks Supporting This Episode: Trust Unlimited Website: CLICK HEREDr. Darryl Stickel LinkedIn page: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE

Summary Book a Strategy Call In this episode of Leadership on the Links, we sit down with two powerhouse voices from The Oaks Club: Holly Farrell, General Manager, and Brian D'Agostino, Greens Committee Chair, for a candid, behind-the-scenes look at what it truly takes to build a successful relationship between a golf course superintendent and the people they serve. From communication strategies to budget battles, hiring instincts to managing member expectations, this conversation is packed with real-world insight that every turf professional and club leader needs to hear. Holly brings 13 years of experience at The Oaks Club and a clear vision for what modern agronomy leadership looks like. Brian brings a rare dual perspective with 16 years on the board and greens committee at Ivanhoe Club in Chicago, and now leading a newly restructured Greens Committee at The Oaks. Together, they paint a vivid picture of what clubs are really looking for and what separates a good superintendent from a great one. What You'll Learn: Transparency and consistent communication are the foundation for trust between superintendents and their members, committees, and boards. Proactive communication — especially when things go sideways — prevents rumors and builds credibility faster than any technical achievement. The superintendent role has evolved into an executive-level position requiring strategic thinking, financial fluency, team leadership, and member-facing communication skills. Greens Committees serve as a critical conduit between the agronomy staff and the broader membership — and building that relationship is a strategic advantage for any superintendent. Setting realistic expectations tied to budget is the key to avoiding the single biggest gap at most clubs: resources not matching member expectations. In hiring, the differentiators aren't technical — they're trust, authenticity, clear communication, and the ability to connect with people at any level of expertise. Data-driven decision-making and capital planning are becoming non-negotiable expectations for top agronomy leaders. Team development and the ability to grow staff from within are long-term multipliers that great superintendents prioritize. Links & Resources: Holly Farrell – The Oaks Club, General Manager | [LinkedIn Profile] Brian D'Agostino – The Oaks Club, Greens Committee Chair | [LinkedIn Profile] The Oaks Club – [Website] Bloom Golf Partners – bloomgolfpartners.com  

In this decadent, luxurious episode of The Gambling Files, we explore innovative approaches to risk management in online gambling, featuring insights from Hayden Bowman of iBankroll and Bernard Marantelli of White Swan Data. Discover how liquidity provision, data analytics, and regulation are shaping the future of gaming and betting industries.Chapters (but add maybe 25 seconds for the music and that):00:00 Introduction and Podcast Hosts01:09 Guest Introductions: Hayden Bowman and Bernard Marantelli01:41 Overview of GLI and Sponsorships04:17 Introduction to iBankroll and its Core Services05:39 What is Bankroll as a Service (BaaS)?07:03 Mechanics of Liquidity Provision in Gambling09:00 Handling Large Payouts and Risk Scenarios10:41 Fraud Risks and Player Retention Strategies12:07 Liquidity Constraints in Crypto and Top Operators13:16 The Commoditisation of House Bankroll Management14:32 Player Experience and Liquidity Challenges15:34 Deliberate Casino Management and Payout Delays16:22 Building Trust and Industry Transparency17:29 Funding and Business Model of iBankroll18:22 Future Plans and Expansion of Liquidity Services20:12 Sportsbook Liquidity and Risk Hedging21:52 Whiteswan Data: Market Mispricing and Opportunities22:53 Market Efficiency and Data Analytics in Betting23:48 The Shift from Predatory to Gamekeeper Models25:34 Adding Value Across the Gaming Ecosystem27:32 Prediction Markets and Future Trends31:33 Regulation and the Future of Prediction Markets33:56 Volatility, Entertainment, and Social Betting36:17 Recruitment of Quantitative and Data Science Talent39:24 Advice for Young Professionals in Gaming and Gambling41:14 The Importance of Surrounding Yourself with Driven People44:37 Lottery Payouts, Taxation, and Risk47:52 Michael Owen and Personal Anecdotes48:33 Closing Remarks and ThanksUseful resourcesGaming Laboratories International (GLI) - https://gaminglabs.comOptiMove - https://optimove.comWorld Gaming – www.worldgaming.comWhite Swan Data - https://whiteswandata.com/iBankroll - https://ibankroll.comHayden on LinkedIn - https://www.linkedin.com/in/hayden-bowman/Bernard on LinkedIn - https://linkedin.com/in/bernardmarantelliAs ever, we thank all of our sponsors for their vibrant and excellent support that makes all of this… magic… possible.Optimove, who turn customer data into something special, with tools that make businesses just plain work better. Optimove, your support helps us to keep creating content for an industry that probably thinks we disappeared years ago.Then of course there is Clarion Gaming, no hang on World Gaming, providers of the magnificent ICE expo and iGB Live! in London. There is simply nobody better at what they do.And the new members of the family, the excellent Gaming Laboratories International. GLI is a world-class Testing, Inspections and Certification company committed to delivering the highest quality land-based, lottery, and iGaming testing and assessment services, working in more than 710 jurisdictions.For more information, visit gaminglabs.com.The Gambling Files podcast delves into the business side of the betting world. Each week, join Jon Bruford and Fintan Costello as they discuss current hot topics with world-leading gambling experts.Website: https://www.thegamblingfiles.com/Subscribe on Apple Podcasts: https://apple.co/3A57jkRSubscribe on Spotify: https://spoti.fi/4cs6ReF Subscribe on YouTube: https://www.youtube.com/@TheGamblingFilesPodcast Fintan Costello on LinkedIn: https://www.linkedin.com/in/fintancostello/ Jon Bruford on LinkedIn: https://www.linkedin.com/in/jon-bruford-84346636/ Follow the podcast on LinkedIn: https://www.linkedin.com/company/the-gambling-files-podcast/ Sponsorship enquiries: https://www.thegamblingfiles.com/contact/ Get our newsletter: https://thegamblingfilestldr.substack.com/

In this episode of Lennox ON AIR, Dave and Doug visit Strategic America in Des Moines to hear how a cold call 45 years ago grew into a national marketing partnership supporting thousands of Lennox dealers. John, Lindsey, and Trista share how SA evolved from traditional media to full‑funnel digital strategy and why trust, data, and collaboration remain at the center of dealer success.The team breaks down what today's dealers need to stay competitive — from AI‑driven search changes to maintaining a strong digital footprint and giving agencies better lead‑quality feedback. Whether you're building brand awareness or driving more leads, this conversation offers clear, practical ways to strengthen your marketing and get more from the partnership.Lennox ON AIR is a Lennox Learning Solutions Production.

BIM does not fail because of software. It fails when the field does not trust it. In this episode of Prefab, Unfiltered, recorded live at Advancing Prefabrication, Todd Weyandt sits down with Max Morgan and Matt Goshon to explore how BIM, VDC, and prefabrication connect to real jobsite execution. As data center construction accelerates and modular construction strategies scale, digital workflows must translate into buildable outcomes. That requires early collaboration, clear communication, and a shared source of truth across project teams. This conversation dives into how to earn field buy-in, prove prefab value early, and align BIM, project management, and installation crews from day one. If you are working in prefabrication, modular construction, BIM, VDC, or mission-critical construction, this episode delivers practical insight into making digital construction execution real and repeatable.   You'll Learn Why field trust is critical to successful BIM and prefabrication How to prove prefab value early in a project lifecycle The importance of a shared source of truth across project teams How early collaboration reduces friction between design and installation Why standardization drives repeatability in modular construction   Meet Our Guests Max Morgan began his career as a union wireman before transitioning into BIM and VDC, bringing firsthand field experience into digital modeling and prefabrication strategy. His work focuses on connecting constructability with modeling to ensure real-world installation success. Matt Goshon brings a background in analytics and systems thinking into the prefabrication and BIM environment. His experience centers on aligning data, workflows, and field execution to create scalable and repeatable digital construction processes. Together, they operate at the intersection of BIM, VDC, and electrical prefabrication, with a strong focus on field alignment and operational trust.   Todd Takes BIM Only Works When the Field Trusts It. Advanced modeling tools are not enough. Prefabrication scales when digital teams earn credibility through accuracy, responsiveness, and constructability. Trust must be built early and consistently. Prove Value Early or Lose Momentum. First deliverables matter. When prefab packages save time and reduce rework, adoption accelerates. When they create friction, confidence drops quickly. Early wins drive long-term success. One Source of Truth Changes Everything. Disconnected systems create confusion. Alignment across BIM, prefabrication, and project management requires shared information and standardized workflows. That alignment enables repeatable outcomes across projects.   More Resources Thanks for listening! Please be sure to leave a rating and/or review and follow up our social accounts. Bridging the Gap Website Bridging the Gap LinkedIn Bridging the Gap Instagram Bridging the Gap YouTube Todd's LinkedIn Matt's LinkedIn Max's LinkedIn Archkey's Website     Thank you to our sponsors! Graitec North America Graitec North America LinkedIn Autodesk's Website  

In this episode of the Hairstylist Rising podcast, Ambrosia Carey, a veteran hairstylist, and salon owner with over 25 years of experience, shares her journey in the beauty industry. Ambrosia discusses the importance of marketing, branding, and sustainability for modern hairstylists and salon owners. She emphasizes the critical role of understanding data in making informed business decisions and suggests integrating additional revenue streams such as retail, affiliate links, and subscription boxes. Ambrosia also highlights the importance of consistency, routine, and building trust with clients to foster a sustainable business. Tune in for actionable advice on maximizing income, managing time efficiently, and creating a thriving, multi-faceted beauty business.00:00 Welcome and Introductions00:36 Ambrosia's Journey in the Beauty Industry02:47 Marketing Insights for Modern Hairstylists07:59 Building a Sustainable Beauty Business10:55 Maximizing Profitability and Time Management21:55 Retail Strategies and Client Retention24:20 Monthly Team Meetings and Product Discussions24:51 Introducing New Products Through Independent Stylists25:46 Affiliate Links and Salon Profitability26:58 Maximizing Retail Sales in Limited Spaces29:46 Leveraging Influencer Marketing for Hero Products31:56 Building Trust and Client Relationships36:39 Sustainable Practices and Consistency37:47 Creative Routines and Time Management44:55 Final Thoughts and Resources

Summary In this episode of Goals Do Come True, Doug Bennett interviews Michelle Walker-Smith, the founder of Aqua Lettings. Michelle shares her inspiring journey of overcoming fear and embracing risk in her business and personal life. She discusses the importance of building relationships in property management, the power of kindness and reciprocity, and how her experiences have shaped her resilience. Michelle also reflects on her journey to motherhood, the challenges she faced, and the mindset required to set and achieve big goals. Throughout the conversation, she emphasizes the significance of authenticity, education, and the impact of genuine kindness in both business and life. Takeaways Michelle's journey began with overcoming her fear of debt. Building relationships with tenants leads to better outcomes. Kindness and reciprocity can create strong bonds with tenants. Resilience is developed through facing life's challenges. Motherhood brought unexpected joys and challenges for Michelle. Setting big goals requires a strong mindset and planning. Authenticity is key in building trust with others. Education and continuous learning are essential for success. Opportunities arise when you are open to them. Helping others can lead to personal fulfillment and growth. Getting hold of Michelle Www.a⁠qualettings.co.uk LinkedIn Chapters 00:00 Introduction to Michelle's Journey 01:05 From Risk Aversion to Property Success 04:20 The Personal Touch in Lettings 06:50 Building Trust with Tenants 09:40 Resilience Through Adversity 17:25 Overcoming Health Challenges 21:28 The Journey to Motherhood 29:38 Setting Big Goals and Taking Risks 32:30 The Importance of Authenticity and Kindness VALUABLE RESOURCES Website: http://dougbennett.co.uk Email: doug@dougbennett.co.uk LinkedIn: https://www.linkedin.com/in/financialdoug Download Your "Ten-Step Guide To Financial Freedom" Here: https://bit.ly/Struggle-Success BOOKS: Goals Do Come True is available to buy on Amazon: https://amzn.to/3phcy6Z Think Simple, Win Big is available to buy on Amazon: https://www.amazon.co.uk/Think-Simple-Win-Big-Business Enjoy, and come back for the latest podcast each Wednesday. Thank you for listening.

EVEN MORE about this episode!Why do we ignore our intuition—even when the signs are obvious?Join Julie Ryan and intuitive channel Rhiannon Hines as they explore spiritual awakening, Akashic records, parallel lives, frequency, and how to trust your inner guidance. Rhiannon reveals the real reason we struggle to trust our inner guidance: following it forces us to confront fear, unworthiness, and the belief that we're not fully supported by the divine.The discussion takes a fascinating turn as Rhiannon describes reality as a holographic mirror—reflecting back the frequency we carry. Together, they explore the Akashic records as a field of infinite wisdom, challenge the illusion of linear time, and consider the idea that all lifetimes may be happening simultaneously. Rhiannon shares the powerful story of her mother's spiritual awakening and physical healing, a transformation that shifted her entire family's consciousness.You'll also walk away with practical tools for strengthening your intuition—starting with small daily choices and anchoring into the heart through breath instead of the analytical mind. From releasing the “prison” of the calendar to asking what your soul truly longs to experience, this episode invites you to remember who you really are—and why you came here. If you're ready to trust yourself at a deeper level, this conversation will open something profound within you.Guest Biography:Rhiannon Heins is an intuitive channel, bestselling author and energy-worker. She dedicates her life to her soul-work and underpinning her vision at every stage of her journey has been a deep and sacred desire to lead through her heart and to surrender to the mystery of the ever unfolding path.Episode Chapters:(0:02:00) - Intuition as Our Birthright(0:05:00) - Why People Don't Trust Their Intuition(0:08:00) - The Deepest Fear: Not Being Loved by the Divine(0:10:00) - The Holographic Mirror of Reality(0:14:00) - Rhiannon's Family and Mother's Awakening(0:18:00) - What Are the Akashic Records?(0:22:00) - All Lifetimes Are Concurrent(0:26:00) - Can We Shift Between Timelines?(0:29:00) - Discovering Channeling Through Automatic Writing(0:32:00) - How Intuition and Guides Communicate(0:35:00) - Repeating Patterns Are Intelligence, Not Punishment(0:38:00) - Building Trust with Your Intuition(0:42:00) - Heart-Centered Breathing Practice(0:45:00) - A Channeled Message from Rhiannon's Guides(0:47:00) - Why We Incarnate➡️Subscribe to Ask Julie Ryan YouTube➡️Julie's Intuitive Trainings✏️Ask Julie a Question!

Diana interviews communication expert, Pat Quinn in this special episode! When trust is missing, conversations feel tense, guarded, or surface-level. We second-guess each other's motives, overanalyze tone, and walk away feeling misunderstood or unseen. At work, it shows up as micromanaging or withholding ideas; at home, it shows up as defensiveness, resentment, or emotional distance. Establishing trust on purpose matters because without it, even small issues feel heavy—and with it, hard conversations become safer, clearer, and far more productive. Get Pat Quinn's Trust Cues Book Now! Book: https://amzn.to/4cmy3yl More mind renewal strategies at www.rympodcast.com

In this episode, Anthony Escover, Director of Field Development for Western States Fire Protection, discusses the transition from an apprentice in the field to director of field leadership and the importance of establishing trust within a large-scale organization. He shares his perspective on the cultural shift toward servant leadership in the trades, the critical role of positive reinforcement in talent retention, and why intentional follow-through is the most effective tool for bridging the gap between field and office operations.  

This week, I sit down with Nick Richtsmeier to explore something many business owners feel but struggle to articulate: trust is eroding, and it is affecting every sales conversation.Nick challenges the traditional growth playbook. Instead of treating hesitation, resistance, or disengagement as problems to fix, he reframes them as valuable data. Distrust is not a failure. It is information.We talk about why digital systems reward speed and extraction over relationship building, and why small businesses feel the impact most. Nick introduces the idea of “trust nodes” as simple, human touch points that shape long-term loyalty far more effectively than funnels or persuasion tactics.If you have ever wondered why prospects seem more skeptical, why sales cycles feel longer, or why pushing harder no longer works, this conversation will give you language and clarity.At its heart, this episode is about returning to what actually grows business: authentic relationships built on transparency, alignment, and integrity.Key TakeawaysResistance in a sales conversation is not rejection. It is feedback.Distrust often reveals misalignment in expectations, incentives, or promises.Small relational moments, or trust nodes, matter more than automated campaigns.Traditional persuasion tactics are losing effectiveness in a skeptical market.Sustainable growth comes from strengthening relationships, not gaming systems.You can find Nick at: Culturecraft.comIn appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won't regret it. AND … Don't forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!Connect with me:http://JanicePorter.comhttps://www.linkedin.com/in/janiceporter/https://www.facebook.com/janiceporter1https://www.instagram.com/socjanice/Thanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode andthink that others could benefit from listening, please share it using the socialmedia buttons on this page.Do you have some feedback or questions about this episode? Leave a note inthe comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you cansubscribe to the podcast on Apple Podcasts or your favorite podcast app.Leave us an Apple Podcast reviewRatings and reviews from our listeners are extremely valuable to us andgreatly appreciated. They help our podcast rank higher on Apple, whichexposes our show to more awesome listeners like you. If you have a minute,please leave an honest review on Apple Podcasts.

What's up everyone, today we have the pleasure of sitting down with Maria Solodilova, Head of Business Development at Yango Ads.(00:00) - Intro (01:17) - In This Episode (04:23) - Mobile Ad Mediation Business Development Explained (09:58) - AI Credibility In Ad Tech Sales (18:42) - Why Adtech is Really a Marketplace With Its Own Economics (30:30) - Programmatic Ad Auctions And Inventory Dynamics (35:22) - Building Trust in Programmatic Advertising Transparency (43:39) - The Future of Contextual Advertising (46:47) - Buy-in Tip (48:03) - Books Recommendations (51:07) - Happiness System Summary: Maria takes us on a guided tour across the adtech landscape from a bird's-eye view, describing a real-time marketplace where mobile ad mediation converts app usage into revenue through auctions that price every impression. She explains how supply-side work at Yango Ads centers on SDK integration, auction behavior, and performance tradeoffs that directly shape earnings once systems operate in production. The conversation frames adtech as a market governed by supply, demand, and incentives, which explains why performance shifts often outrun planning models and attribution frameworks. She grounds AI and transparency in observable mechanics, showing how reconciled data, clear ownership, and contextual execution support trust and durable monetization.About MariaMaria Solodilova leads global business development at Yango Ads, where she oversees revenue growth and strategic partnerships for an AI-driven mobile ad monetization platform. She manages distributed teams across the United States, China, Southeast Asia, and Latin America, with consistent delivery of seven-figure quarterly revenue and sustained performance above enterprise sales targets.Her career spans more than a decade across North America, Europe, and Latin America, with senior roles in AdTech, SaaS, and LegalTech. Before joining Yango Ads, Maria led international business development at Yandex, where she launched AI-based B2B products into APAC, LATAM, and MENA markets, shortened sales cycles through stronger qualification, and increased average contract value.Earlier roles at BrandMonitor and KidZania placed her in direct collaboration with Fortune 500 brands and executive leadership teams on complex, multi-market commercial partnerships. Her work consistently centers on enterprise sales execution, partner ecosystems, and monetization strategy in competitive mobile and platform-driven markets.Mobile Ad Mediation Business Development ExplainedMobile ad mediation explains how free apps generate revenue without charging users directly. The system converts attention into income through auctions that run inside apps every time an impression becomes available. Maria frames the work in plain terms when she talks to people outside adtech. Users open familiar apps, skip payment screens, and still participate in a transaction. Attention becomes the currency, and ads become the exchange mechanism.“When you are not paying for the product, chances are you might be one. You are paying with your attention.”Mediation platforms sit at the center of that exchange. Multiple ad networks bid for each impression in real time, and the highest bid wins access to a specific user. Maria's role focuses on the supply side at Yango Ads, where her team works with mobile app developers and game studios. They integrate the SDK, tune performance, and make sure the auction behaves in ways that maximize revenue without degrading the app experience.The work demands technical fluency because developers expect concrete answers. A normal week includes discussions about factors that materially affect earnings, such as:SDK weight and its impact on app performance.Latency and how slow auctions affect fill rates.Competition density across ad networks.User experience tradeoffs that influence retention and ad tolerance.These conversations move quickly from high-level strategy to implementation details. Credibility depends on understanding how the auction behaves in production, not how it sounds in a pitch.The revenue dynamics often surprise people. Large payouts do not always come from enterprise publishers with recognizable logos. Maria has seen individual developers build a single game, monetize through ads, and generate seven-figure income. These outcomes come from timing, execution, and exposure to competitive bidding, rather than procurement cycles or brand recognition. That possibility keeps many operators engaged in the space, even as the vocabulary around ads grows tired and recycled.Business development in mediation operates as a bridge between market mechanics and human outcomes. The role connects developers who want predictable income with systems that price attention at scale. Clear explanations, technical competence, and realistic expectations shape long-term partnerships more than lofty promises ever could.Key takeaway: Mobile ad mediation monetizes attention through real-time auctions between ad networks. If you work with apps or monetization platforms, learn how bidding dynamics, SDK choices, and latency affect revenue in production. That understanding helps you evaluate partners faster, ask better technical questions, and make monetization decisions that hold up after launch.AI Credibility In Ad Tech SalesAI credibility in programmatic advertising depends on how clearly people describe what the systems actually do. Many sales and marketing conversations drift into abstraction because AI gets framed as something mystical or unknowable. Maria grounds the discussion in operational reality. Machine learning already drives decisions across ad tech, including bidding, ranking, fraud detection, and optimization. Those systems learn from patterns in data and apply them repeatedly at scale, which makes them useful in everyday workflows rather than theoretical debates.Maria's confidence comes from repetition and exposure across roles. Before working at Yango Ads, she spent years explaining machine learning in brand protection environments where trust mattered. Clients wanted to know how models learned, where signals came from, and why outputs behaved the way they did. That experience shaped how she talks about AI today. Credibility grows when explanations stay concrete and connected to observable behavior.“You can build transparency around where the artificial intelligence pulls information from, how it learns patterns, and how it supports the work of an everyday marketer.”That same philosophy shapes how Maria coaches her business development team. Everyone is expected to understand a shared vocabulary that shows practical fluency. The goal is not academic depth. The goal is conversational confidence around the mechanics that influence outcomes:Precision and recall explain how models balance accuracy and coverage.Gradient boosting explains how multiple weak signals combine into stronger predictions.Feedback loops explain how systems improve over time based on results.Programmatic advertising gives those concepts a clear home. Programmatic systems coordinate monetization at a scale that direct sales teams cannot match. Large platforms with massive audiences can sell inventory directly. Smaller developers ship many apps and need automated ways to monetize each one without maintaining advertiser relationships. AI-driven auctions price impressions, select creatives, and allocate demand across millions of opportunities every second. That coordination happens continuously and quietly, which makes it easy to underestimate.Maria pays closest attention to AI applications that operate below the hype line...

The brain benefits of self-disclosure, the costs of staying silent, and how to know what to reveal and when. Leslie John is the James E. Burke Professor of Business Administration at the Harvard Business School. Her new book is called Revealing: The Underrated Power of Oversharing. In this episode we talk about: Why self-disclosure can feel risky but is often socially rewarding The psychological and physiological costs of keeping secrets How putting feelings into words can reduce rumination and anxiety Why validation is often more helpful than advice Why undersharing leads to missed opportunities in relationships, work, and life Get the 10% with Dan Harris app here Sign up for Dan's free newsletter here Follow Dan on social: Instagram, TikTok Subscribe to our YouTube Channel To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/10HappierwithDanHarris

Lawrence Joss and Brea Segger, Master of Somatic Emotional Release explore the importance of presence and non-judgment in therapeutic settings, emphasizing the need for individuals to connect with their emotions and experiences without the pressure to 'fix' them. They discuss alternative therapeutic approaches that focus on co-regulation and emotional awareness, particularly in the context of grief and anxiety. The dialogue highlights the significance of witnessing others' emotional processes and the role of trust in navigating complex feelings. Ultimately, the conversation advocates for a compassionate and empowering approach to emotional healing.Key TakeawaysThe importance of showing up for others from a centered place.Therapy can be more effective when it allows for emotional exploration without a fixed outcome.Understanding and processing emotions can lead to deeper healing.Witnessing someone's grief can be more powerful than trying to alleviate it.Grief often encompasses a range of emotions, including anger and resentment.Building trust in one's emotional process can shorten the duration of grief.Allowing emotions to arise without judgment fosters resilience.Co-regulation between therapist and client creates a safe space for healing.Emotional processing can be facilitated by focusing on bodily sensations.Finding balance in emotional expression is key to mental well-being.Chapters00:00 - The Power of Presence and Non-Judgment02:53 - Exploring Alternative Therapeutic Approaches05:50 - Meeting People Where They Are09:08 - Navigating Anxiety and Emotional States11:47 - Understanding Grief and Its Complexities15:04 - The Role of Witnessing in Healing17:48 - Building Trust and Resilience in Emotions20:45 - The Journey Through Grief and Acceptance23:41 - Finding Balance in Emotional ProcessingIf you wish to connect with Lawrence Joss or any of the PA-A community members who have appeared as guests on the podcast:Email - familydisappeared@gmail.comLinktree: https://linktr.ee/lawrencejoss(All links mentioned in the podcast are available in Linktree)Connect with Brea Segger:https://www.breasegger.com/Please donate to support PAA programs:https://www.paypal.com/donate?hosted_button_id=SDLTX8TBSZNXSsa bottom partThis podcast is made possible by the Family Disappeared Team:Anna Johnson- Editor/Contributor/Activist/Co-hostGlaze Gonzales- Podcast ManagerConnect with Lawrence Joss:Website: https://parentalalienationanonymous.com/Email- familydisappeared@gmail.com

In this episode of Atlanta Business Radio, Lee interviews Bryan Coley, founder of REEL Experiences. Bryan shares how his program uses people's favorite movies as a tool for personal and team development in business settings. By exploring movie themes, characters, and stories, teams gain deeper self-awareness, empathy, and connection. Bryan discusses the program's origins, its […]

  Few things have the same impact as an effective mentor. Many moons ago, a man named Geno Dorough taught a class on Barricaded Individuals, and set the life of Pat Doering - The Crisis Cop, on a course for training crisis negotiators around the globe. Who is this man? What in the world did Pat learn from him? What stories, perspectives and deep down truths have and continue to power this gentleman's sway on the lives of so many? You'll find it all and more inside this episode of The Crisis Cop Podcast as Pat's original mentor, Geno Dorough, visits in-studio to share everything with you... Be sure to Like Subscribe and Share this episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com...   The Crisis Cop Podcast Podcast Links Bar:  Connect with The Host!     Subscribe to This Podcast Now!   This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network!   Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com   Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/HLhJ4lbEn9I The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode!   Timestamps for This Episode of The Crisis Cop Podcast: 00:00 "Prioritizing Negotiation and Life Preservation" 08:11 "Sharing Negotiation Knowledge and Insight" 13:00 Challenges in Leadership and Crisis Philosophy 17:30 "Guide to Law Enforcement Communication" 22:35 Managing Armed Suicidal Situations Tactfully 28:19 "Tragic End to Volatile Standoff" 34:40 "Challenges and Sacrifices of Officers" 40:45 "Serious Commitments and Sacrifices Needed" 44:53 Balancing Negotiations and Internal Crises 51:09 "Practicing Empathy and Respect in Law Enforcement" 57:19 "Impact and Joy of Mentorship" 01:01:07 "Passion and Connection in Training"   Questions Answered Inside This Episode of Cops and Robbers Talk: Mentorship & Influence: How did mentorship (or the lack thereof) shape Geno Dorough - Retired Crisis Negotiator's approach to crisis negotiation, and how did he later become a mentor himself? Negotiation Philosophy: What is the “4 Rs” philosophy discussed in the episode, and how can it be applied to both emotional and physical barriers in crisis negotiation? Communication Skills: How does the difference between verbal and nonverbal communication affect outcomes during barricaded or crisis situations? Emotional Impact: The episode touches on the emotional toll crisis negotiation can have. How do negotiators cope with traumatic incidents, and what resources are available today compared to earlier years? Legacy & Lessons: What does Geno Dorough - Retired Crisis Negotiator hope his legacy in the field will be, and how does passing on knowledge help shape the next generation of negotiators? Changing Practices: How have responses to suicidal individuals changed over time, and what are the implications for law enforcement and community safety? Training & Professionalism: Why is it important for all officers (not just negotiators) to receive training on communication and emotional management, and what impact does this have on the public's perception of police? Tactical vs. Negotiation: How did Geno Dorough - Retired Crisis Negotiator's unique experience as both a tactical officer and negotiator help bridge the gap between these teams, and why is congruence in messaging crucial? Barriers & Time: Why is “taking time” emphasized repeatedly in the episode, and what risks are involved when law enforcement rushes a crisis situation? Personal Reflection: Geno Dorough and Pat Doering - CrisisCop.Com share personal stories about balancing their commitment to crisis negotiation with personal life. How do negotiators manage the demands of the job, and what advice do they offer to those considering this line of work?   Links from this Episode: -- Get All of Pat's Books via Amazon Now!    - Crisis Cops: The Evolution of Crisis Negotiation in America      - Crisis Cop 2: More Stories from the Front Lines of Crisis Negotiation      - Calming the Chaos: My Life as a Crisis Negotiator in the St. Louis Area 2GuysTalking Podcast Network Link to the Network's homepage to provide listeners with more background. 2GuysTalking Podcast Network Books & Training Materials Compliance Surrender by Geno Dorough - Retired Crisis Negotiator: The foundational book on negotiation tactics – find it on Amazon or inquire to the hosts for a fair price. Pat Doering - CrisisCop.Com's newest negotiation book: For more content and practical advice, reach out via the podcast or website. Relevant Techniques & Philosophies The "Four Rs" of Negotiation: Recognize, Respect, Reduce, and Remove barriers – as discussed by Geno Dorough - Retired Crisis Negotiator Active Listening Skills: Essential for both negotiations and day-to-day policing – and featured throughout the episode. Professional Communication in Law Enforcement: Why avoiding yelling and profanity matters for de-escalation and public image. Topics Covered in This Episode The evolution of crisis negotiation in police work and CIT (Crisis Intervention Team) training. Handling emotionally charged situations, and the effects of PTSD in law enforcement. Building trust and rapport—even through difficult or traumatic incidents. Why mentorship matters: Advice for new negotiators from Pat Doering - CrisisCop.Com and Geno Dorough - Retired Crisis Negotiator. The importance of preserving dignity and respecting emotional barriers during crisis calls. Be sure to Like, Subscribe & Share Everywhere!   ==== Connect with Pat Doering - The Crisis Cop Today! — Pat Doering on Facebook — Pat Doering on LinkedIn — Pat Doering on Instagram — Crisis Cop on the Web -- Crisis Cop on YouTube   ==== Help Us Tell People About 10+ Years of WhatCopsWatch.Com: On the Web: https://whatcopswatch.com/ At Apple Podcasts: https://podcasts.apple.com/us/podcast.... At Spotify: https://open.spotify.com/show/2VV1HL9.... On Amazon Music: https://music.amazon.com/podcasts/b46.... On Facebook: / whatcopswatch     Calls to the Audience Inside this Episode: — Did you know that it ALL STARTED with John & Al's Sporting Goods? What was your favorite light bulb moment that YOU discovered in this episode? Tell us Your Perspective About This Episode Now!   Be an Advertiser/Sponsor for This Program!   Tell us what you think! It's never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact CrisisCop.Com now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER!   Tell Us What You Think About The Crisis Cop Podcast: Tell us what you think and we'll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we've based all of our programming on and we're eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we'll link to them and have them on a future episode of CrisisCop.Com!   The Host of this Program: Pat Doering Pat Doering began his career as a police officer in 1996 and has served as a Police Hostage Negotiator since 2004. He has received formal negotiation training from the FBI, the London Metropolitan Police (Scotland Yard), and the Negotiation Program at Harvard University. As a graduate of the FBI National Academy (Class 248), Pat continues to provide guidance, formal training, and leadership mentoring worldwide. In 2024, Pat retired from his law enforcement career but remains dedicated to fostering the next generation of Crisis Negotiators. He conducts live, on-site training events and online workshops designed to sharpen the skills of those interested in crisis negotiation. “My goal is to share the knowledge and experience I've gained throughout my career in high-stakes situations.

In this episode of the ETA Insider Podcast, Matt Littell joins the podcast to discuss his early experiences managing union employees, his transition into small business acquisitions, and the importance of building trust and curiosity as an operator. Matt is Cofounder at Legacy 41 and Adjunct Lecturer in Entrepreneurship at Northwestern Kellogg School of Management. From practical skills to deep relationship-building, Matt outlines how new and seasoned ETA leaders can thrive, offering invaluable wisdom for aspiring entrepreneurs and current business owners alike.

In this episode of the Creator Method Podcast, Gary Lipovetsky sits down with Dr. Roza Abitbol, family physician, mother of three, and founder of the Mindful Movement platform, to unpack why traditional healthcare is failing at prevention and how she is building a new model for health, strength, and longevity outside the system. Trained as a medical doctor within Canada's public healthcare system, Dr. Roza shares why she ultimately walked away from clinical practice to focus on scalable, preventative care through content, community, and education. Together, they break down what most doctors are not taught about lifestyle medicine, why the healthcare system is incentivized to treat symptoms instead of root causes, and how burnout, weight gain, and chronic disease often begin decades before diagnosis. Dr. Roza opens up about the limitations of traditional medicine, the pushback she faced for showing up online as a doctor, and why prevention through sleep, nutrition, strength training, and stress management remains largely ignored despite being the most powerful tool we have. They explore the realities of building trust as a knowledge-based creator, transitioning from one-on-one patient care to helping thousands of women online, and why credibility, consistency, and community matter more than viral moments. Gary challenges Dr. Roza on content strategy, monetization, and long-form storytelling, revealing why doctors and experts who can communicate clearly online have a massive advantage in today's creator economy. This conversation is a grounded, honest look at health, prevention, and building impact at scale, not through hacks or extremes, but through fundamentals that actually last. If you are a creator, entrepreneur, or health-conscious individual who wants to think long-term about wellness, longevity, and trust, this episode will change how you see both healthcare and content creation. Checkout Dr. Roza's Mindful Movement app: Website: https://www.themindfulmovementapp.com/ Follow Dr. Roza on Instagram: https://www.instagram.com/doctor.rosi/ Apply for Creator Method: https://creatormethod.com/ Follow Creator Method on Instagram: https://www.instagram.com/creator.method/ Spotify: https://open.spotify.com/show/4Bjs61g10V8MEBjg2pfJFi Follow Gary on Instagram: https://www.instagram.com/garylipovetsky?igsh=MTBwbmx0ZmlmMTU0ZQ== Timestamps: 00:00 Introduction and Dr. Roza's Medical Background 03:40 What Traditional Healthcare Gets Wrong About Prevention 08:55 Why Doctors Do Not Have Time for Lifestyle Medicine 14:20 Leaving Clinical Practice and Going Against the System 20:10 From Patients to Community Scaling Impact Online 26:45 Prevention Strength Training and Women's Health 33:30 Building Trust as a Medical Creator 40:15 Monetization Without Losing Credibility 47:50 Long Term Health, Longevity and Playing the Long Game Learn more about your ad choices. Visit megaphone.fm/adchoices

Brad Beeler, author of Tell Me Everything and retired Secret Service agent who has conducted more criminal polygraphs than anyone in the agency’s history, was clearing a house on a search warrant when he came across two dogs: a pitbull and a Chihuahua. His focus locked on the pitbull. The stereotype. The threat. Meanwhile, the Chihuahua circled behind him and jumped up, latching onto him right between the legs while his partner stood there laughing. We assign horns and halos fast. Brad learned that lesson with dogs. You learn it every time a prospect shuts down before you finish your introduction. Horns mean danger. Hurtful. Someone here to take from me. Halo means safe. Helpful. On my side. Over 25 years of getting people to confess to federal crimes, Brad discovered something powerful: the same instincts that get hardened criminals to talk work in conference rooms. The techniques that break through with people who have every reason to lie also work on prospects who have every reason to brush you off. Because in both environments, trust determines everything. Why Building Trust With Prospects Is Harder Than You Think Your brain’s been running this horns-and-halos program for 300,000 years. When something rustled in the bushes, you made a split-second decision: climb a tree or fight. That quick judgment kept you alive. The moment you walk into a prospect meeting, their brain assigns you horns automatically. You are the salesperson. The interruption. The person asking for their budget. In their mind, you represent risk before you ever speak. It happens on cold calls. You say, “Hi, this is…” and they are already calculating how to end the conversation. On discovery calls. In demos. At conferences when you introduce yourself. Every single time. You are fighting ancient wiring every time you engage a buyer. So what can you control? The first 90 seconds. How to Build Trust in the First 90 Seconds We remember first impressions and last impressions. In most meetings, it begins and ends with a handshake. Brad puts antiperspirant on his right hand. He warms his hands before entering a room. He holds eye contact for one second. Faces the person straight on. Slows his pace. Lowers his tone. It sounds mechanical. But every one of these micro-decisions either confirms horns or begins to build a halo. Wet handshake? You’re nervous, unprepared, not confident in what you’re selling. Avoiding eye contact? You’re hiding something or you don’t believe in your own pitch. Talking too fast? You’re trying to get something past them before they catch on. When you control these variables, people’s guard comes down faster. You’re giving their brain evidence that maybe, just maybe, you’re not the threat they assumed you were. The Trust-Building Technique Most Salespeople Get Wrong Brad would sit across from murder suspects and open with one line: “I need you to help me understand.” Humans are hardwired to explain. When you position yourself as the learner, something shifts. They become the expert. Their guard drops. They start talking. Most salespeople walk in ready to educate. Your deck. Your case studies. Your demo. You’re there to prove you know their problems better than they do. Sometimes that works. But think about what it communicates: “I already know what’s wrong with your business. I just need you to agree with me and sign here.” Instead, try: “Walk me through what happens when your team processes a new order.” “Help me understand how you’re handling onboarding right now.” “What’s your biggest bottleneck?” Invert the dynamic. You’re not there to impress them. You’re there to learn from them. Once buyers start explaining their world, they reveal what matters. The workaround their team built. The spreadsheet that breaks every month. The process leadership thinks is automated but is completely manual. That’s the information that moves your deal forward. How to Build Rapport Before the Real Conversation Starts Before interrogating two suspects, Brad bought them food. Popeyes for one. McDonald’s for the other. Twenty-two dollars total. The next day, the woman’s on a jail call: “Yeah, they got me with the McDonald’s. That’s why I confessed.” It was not about the food. It was about comfort. Lowering the guard. Creating what Brad calls a confessional environment where people feel safe telling the truth. You’re probably not buying prospects lunch before your first call. But the principle still applies. Show up five minutes early so they don’t feel rushed. Ask about their weekend before diving into business. Acknowledge that you know their time is valuable. Turn your camera off if they seem uncomfortable on video. Send the agenda beforehand so there are no surprises. These are small friction eliminators. They signal: I’m not here to ambush you. I’m not trying to catch you off guard. We’re having a conversation, not a pitch. The prospect who feels safe tells you what’s really going on. The prospect who feels ambushed gives you the corporate line and ends the call early. What Happens When You Actually Build Trust With Buyers When buyers move you from horns to halo, everything changes. They stop filtering their answers. They tell you what keeps them up at night. They admit where the process breaks. They share internal pressure you would never see in a polished demo. I’ve watched this play out hundreds of times. The rep who asks better questions closes more deals than the rep with the better demo. The rep who makes prospects comfortable gets to real problems faster than the rep with the perfect pitch. Brad spent 25 years getting people to confess to federal crimes. He still warms up his hands before handshakes. Still slows his speech. Still positions himself as someone who needs to learn. Why? Because building trust isn’t about personality or natural charisma. It’s about technique. These methods work because they’re based on how humans actually operate, not how we wish they operated. And when buyers tell you the truth, you can actually help them. — Download our free Sales EQ Book Club Guide to master the emotional intelligence skills that help you read prospects and close more deals.

Welcome back to the Alt Goes Mainstream podcast.Today's episode dives into how data and market structure are shaping private markets.We sat down in MSCI's New York office with Luke Flemmer, the Head of Private Assets at MSCI to discuss how standardization and normalization of data can help bring efficiency, transparency, and liquidity to private markets.Luke brings a unique perspective to private markets. He was previously Managing Director, Head of Digital Strategy for Alternative Investments at Goldman Sachs Asset Management, and was Co-Founder and CEO of Lab49, a global solutions provider of investment and risk technology to asset managers and investment banks.When the ION Group acquired Lab49, Luke became Co-Head of ION's Capital Markets Division, delivering software and solutions to the group's global financial services customer base.Earlier in his career, Luke worked in the fields of robotics and artificial intelligence. He is a CFA charterholder.Luke and I had a fascinating conversation about private markets market structure and how MSCI is playing a role in driving standardization, normalization, and transparency of data in private markets. We covered:Parallels to market structure evolutions in equities, fixed income, FX, and derivatives.Tradeoffs of transparency for private markets participants.What it will take to build transparency and price formation in private markets.Where investors will still be able to find durable alpha.What standardization and normalization of data means for secondary markets.Analogies between Greek mythology and private markets.How secondaries has gone from a trade to a portfolio management tool.How index creation will impact private markets.Thanks Luke for sharing your wisdom, expertise, and passion at the intersection of private markets and market structure.Show Notes00:00 “Data Wants to be Free”00:28 Welcome to the Alt Goes Mainstream Podcast01:02 Sponsor Spotlight: Ultimus Fund Solutions01:57 Private Markets, Data, and Market Structure02:17 Meet MSCI's Luke Flemmer04:26 From Robotics to Finance: Automation Needs Standardization05:18 Fixed Income's Transformation: From Trading Floors to E-Trading06:42 Connecting the Data Across the Lifecycle07:58 Harmonized Data → Transparency → Liquidity08:44 Scaling vs Information Asymmetry10:38 What More Transparency Does to Returns and Alpha11:15 Benchmarking Privates Like Publics: PMEs and Comparable Data12:35 Manager Skill and Illiquidity Premium14:14 Company-Level Data & Bilateral Origins16:19 The Ship of Theseus Parable and Should Privates Become Public?23:17 COVID, Denominator Effect, and LP Scrutiny23:50 The New Baseline for Private Funds24:15 Wealth Channel Tailwinds and the Rise of Active LP Portfolio Management25:23 Using Public Liquidity to Balance Private Illiquidity26:15 The 85/15 Public-Private Index: Why Blend Public Equity with Private Equity27:16 Daily Pricing Private Equity: Solving the “Stale Marks” Problem28:15 Smoothing, Stickiness and Forced Secondary Sales29:20 What Tech/Data You Need to Nowcast PE Daily (and What's Still Missing)30:31 Price Formation Feeding Better Indexes31:34 From Secondaries to Derivatives: Lessons from Fixed Income NAVs33:14 Building Trust in Private Benchmarks: Data Scale and Adoption Over Cycles33:53 Unlocking 401(k)s: What Must Be True for Wealth to Go Big in Privates37:05 Liquidity, Suitability, Risk & Factor Decomposition39:05 Durable Private Markets Alpha (and the Index Question)41:51 Standardizing the Language: Defining “Liquidity” and MSCI as the Connective Tissue (Wrap)A Word from Our Sponsor, Ultimus This episode of Alt Goes Mainstream is brought to you by Ultimus, the full-service fund administrator and transfer agent powering asset managers in private and public markets. As alts go mainstream, you need real expertise to handle complex fund structures, connect with key distribution partners, and handle sophisticated compliance, reporting, and transparency demands.That's Ultimus: high-tech, high-touch solutions for over 450 clients and 2,500 funds with $775B in assets under administration. Backed by an expert team of over 1,200 employees, they place client service at the core of their business, helping you navigate complexity during your fund structuring or launch and then supporting you through every stage of growth. Whether you're already in the market or thinking about entering private wealth, you can trust their team's deep expertise in retail alternatives to help you reach your goals.Learn more at ultimusfundsolutions.com or email info@ultimusfundsolutions.com.We thank Ultimus for their support of alts going mainstream.Editing and post-production work for this episode was provided by The Podcast Consultant.

In this week's episode of the Building Better Cultures podcast, Scott McInnes speaks with Kim Bohr, President and COO of Spark Effect, about the critical role of trust in organisations. They discuss the findings from the report 'Trust in Turbulence' which breaks down trust into measurable domains and emphasises its importance as a competitive advantage. The conversation explores how disruptions, such as the return to office policies, impact trust, and how organizations can build and rebuild trust through effective communication and leadership practices.  Takeaways:  Trust is a measurable and critical component of organisational success.  Disruptions can erode trust in everyday interactions.  Return to office policies must be communicated effectively to maintain trust.  High trust organizations see better performance and retention rates.  Low trust environments lead to increased turnover and disengagement.  Younger generations prioritize alignment of values with their employers.  Technology rollouts can significantly impact trust dynamics.  Managers play a crucial role in translating corporate messages to their teams.  Celebrating achievements fosters a culture of trust and connection.  Rebuilding trust requires transparency and accountability from leadership.  Keywords:  Organisational trust, trust in leadership, building better cultures, trust metrics, employee engagement, return to office, trust and performance, psychological safety, technology and trust, trust rebuilding strategies  Chapters  00:00Introduction to Trust in Organizations  02:04Understanding Trust as a Competitive Advantage  04:24The Impact of Disruption on Trust  08:25Return to Office: Trust and Communication  11:51Linking Trust to Organizational Performance  13:57Low Trust and Its Effects on Culture  16:15Attracting Talent in a Low Trust Environment  18:11Technology's Role in Trust Dynamics  20:50Practical Steps to Build Trust  25:56Celebrating Achievements and Building Connections  29:57Rebuilding Trust After a Breach    Link to the report mentioned in the episode:  Report    Connect with us:  LinkedIn YouTube Instagram 

For more thoughts, clips, and updates, follow Avetis Antaplyan on Instagram: ⁠⁠⁠https://www.instagram.com/avetisantaplyan⁠⁠In this episode of The Tech Leader's Playbook, Avetis Antaplyan and Daria Rudnik discuss the transformative impact of AI on leadership and team dynamics. They explore how AI is reshaping workflows, the importance of building trust and acceptance among team members, and the need for transparency in AI implementation. The conversation dives into the challenges of navigating AI anxiety and resistance, the significance of effective governance, and how leaders can prepare for a future where AI functions as a team member. Daria emphasizes the importance of clarity in communication and the need for ongoing conversations about AI's role in organizations.TakeawaysAI is reshaping how leaders think and define human value.Building self-sufficient teams is crucial in the age of AI.Trust between team members and management is essential for AI acceptance.Transparency about AI's role can alleviate fears.AI should be seen as a collaborator, not a replacement.Ongoing conversations about AI's impact are necessary.Effective governance is key to responsible AI implementation.Leaders must prepare for AI as a team member.Clarity in communication is vital for successful AI integration.AI is not just a tech shift; it's a shift in collaboration.Chapters00:00 The Impact of AI on Leadership and Teams05:06 Understanding AI's Role in Team Dynamics09:56 Building Trust and Acceptance of AI15:04 Navigating AI Anxiety and Resistance19:59 The Importance of Transparency in AI Implementation25:01 Creating Effective AI Governance29:59 Preparing for AI as a Team Member35:05 The Future of Leadership in an AI-Driven WorldDaria Rudnik's Social Media Link:https://www.linkedin.com/in/dariarudnik/Daria Rudnik's Website Link:https://dariarudnik.com/Resources and Links:⁠⁠⁠https://www.hireclout.com⁠⁠⁠⁠⁠⁠https://www.podcast.hireclout.com⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/hirefasthireright⁠

You won't post online because you were told to stay quiet all your life. You were conditioned to keep your head down, be humble, and mind your manners. And now that conditioning has leaked into every aspect of your life, including posting online.    And, this isn't about confronting your parents or lamenting about the horrors machismo has left on our culture. We can do that later. Today, we're working on ourselves, letting that kind of toxic self-talk go, and learning how we can break free of this calladita conditioning.   In this week's episode, we're talking about posting progress over perfectionism. To be successful on social media, you need trust. Trust from your audience to keep watching, and trust from yourself to keep posting. There is a psychology to building trust online, and after years of building a successful personal brand on social media, I've cracked the code. Listen to find out more about calladita conditioning, how it affects you posting online, and why you still feel like you need to be "qualified" enough to be visible on social media.    Resources Mentioned: Click here to claim your Manifest Your Marca bot!   Follow Erika on: Instagram @‌theerikacruzTikTok @‌theerikacruzLinkedIn Website: http://www.theerikacruz.com How to work with Erika: Sign up to join the free training, How I Manifested My First 10K Followers by Building a Personal Brand, on Monday, March 9th  Join the waitlist for the Courage Driven Latina program here! Join the waitlist for the Magnetic Mastermind here!   Podcast production for this episode was provided by CCST, an Afro-Latina-owned boutique podcast production and copywriting studio. 

Send a textWelcome to The Plaidchat- an extension of The Plaidcast where we expand upon conversations in our sport and discuss the most recent issue of The Plaid Horse Magazine. Piper speaks with co-author of the Show Strides series Rennie Dyball about book 7, Building Trust. Listen in and share with friends!Host: Piper Klemm, publisher of The Plaid HorseGuest:  Rennie Dyball is the author or co-author of more than twenty books, including the award-winning SHOW STRIDES series, GOOD BOY, EDDIE, and THE ADHD FIELD GUIDE FOR ADULTS. She is a freelance editor, a college essay coach, and a lifelong horse lover who competes in the adult hunter and equitation divisions. Order Show Strides Book 7Subscribe To: The Plaid Horse MagazineRead the Latest Issue of The Plaid Horse MagazineSponsors: Taylor, Harris Insurance Services and Windstar Cruises Join us at an upcoming Plaidcast in Person event!

Trust can feel fragile in times of uncertainty, transformation, and rising employee expectations. SHRM's CHRO, Jim Link, SHRM-SCP, joins host Nicole Belyna, SHRM-SCP, to unpack insights from the 2026 SHRM CHRO Priorities and Perspectives report and explore how leadership credibility directly impacts organizational trust. Together, they discuss early warning signs of a trust breakdown, how HR can assess alignment between messaging and employee experience, and practical ways to strengthen transparency and consistency across the workplace. This podcast is approved for .5 PDCs toward SHRM-CP and SHRM-SCP recertification. Listen to the complete episode to get your activity ID at the end. ID expires March 1, 2027. Subscribe to Honest HR to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM's all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

What does it really mean to trust someone—and how intentional are you about the choices you make every day? You'll rethink trust from the inside out as Charles Feltman challenges the idea that trust is vague or emotional and reframes it as a conscious decision to make something you value vulnerable to another person's actions. You'll learn how trust works in both directions and why being trustworthy isn't enough if you're unwilling to extend trust to others. Charles shares a practical, behavior-based framework built around four key domains—care, sincerity, reliability, and competence—along with real workplace examples that show how trust can be strengthened, assessed, repaired, or rebuilt through honest conversation and clear commitments. Charles has nearly three decades of experience helping leaders and teams build, maintain, and, when necessary, restore trust. He currently runs trust-building workshops under the banner of Trust at Work® and also speaks on the subject. An overarching goal in his work is that his clients achieve what they consider to be their full potential as leaders and as human beings. He is the author of The Thin Book® of Trust: An Essential Primer for Building Trust at Work. Currently in its 3rd edition, it has sold over 100,000 copies worldwide. You'll discover: How to define trust in clear, practical termsThe four domains that determine whether trust grows or erodesWhy focusing on behavior—not character—matters mostHow leaders can repair trust after a misstepA shared language that makes trust discussable at workConnect with Charles FeltmanLinkedIn Website Insight Coaching  BooksThe Thin Book of Trust, 3rd edition: An Essential Primer for Building Trust at WorkCheck out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedIn

In this episode of the Sunlight Tax Podcast, I share my personal experiences with vulnerability and the challenges I've been navigating in my business, especially after a recent drop in sales. I talk about the emotional impact of that shift and why transparency, integrity, and adaptability matter so much to me as a business owner. I also reflect on the economic uncertainty many small businesses are facing right now and the importance of trust, community, and personalized guidance during these times. I'm also inviting you to my upcoming class, which I created to help simplify taxes and make it more accessible for small business owners. Also mentioned in today's episode:  01:00 Navigating Vulnerability and Business Challenges 05:11 Modeling Flexibility in Business 09:52 Understanding Economic Uncertainty 14:35 Building Trust and Community 19:04 Improving Business Offerings 23:55 Invitation to Learn and Grow Together   If you enjoyed this episode, please rate, review and share it! Every review makes a difference by telling Apple or Spotify to show the Sunlight Tax podcast to new audiences. Links: Join my Free Class on 3/4: Make Money Easier, Starting With Taxes   Order my book, Taxes for Humans: Simplify Your Taxes and Change the World When You're Self-Employed   Check out my program, Money Bootcamp   Get your free visual guide to tax deductions

Explore how fintech and AI expand access to personalized financial guidance, regardless of wealth level, and why human connection is vital in the age of AI with Connective CEO Ian Rosen. 00:00 Introduction 02:49 The Gaps in Financial Education and Advisory Services 09:08 Building Trust in Financial Services 13:03 Addressing Financial Anxiety and Health 14:37 The Journey to Founding Connective 23:08 The Future of Human Connection in Wealth Management 31:36 The Ripple Effect of Financial Support 32:31 The Need for Financial Professionals 42:24 Trend or Fad?

In this episode of the Building PA Podcast, co-hosts Jon O'Brien and Chris Martin welcome Monique Lewis, the founder and CEO of Next2Native Inc. Monique specializes in language learning and risk mitigation in the construction industry. The discussion focuses on the importance of effective communication on job sites, especially in light of the growing number of Spanish-speaking workers.Monique highlights that about one in three construction workers are Spanish-speaking, which can create safety and mental health challenges if communication barriers exist. She explains that misunderstandings can lead to accidents and that cultural differences can affect how safety procedures are perceived and followed.The conversation also touches on the need for companies to address language barriers in their safety training and onboarding processes. Monique emphasizes that simply translating materials is not enough; companies must engage workers in a way that fosters understanding and trust. She shares a story about a company that tried to boost morale by inviting workers' families to an event, but the lack of language comprehension led to a disconnect.Monique advocates for a dual approach to language learning, where both workers and management learn each other's languages focused on construction. This not only improves communication but also builds a sense of camaraderie and care among team members.The episode concludes with Monique offering advice to young professionals entering the construction industry. She encourages them to embrace cultural differences, learn new languages, and view construction as a respected career path. The discussion underscores the importance of addressing mental health and communication in creating a safe and productive work environment.Listeners are encouraged to consider the implications of language and culture on job sites and to take proactive steps to improve communication and safety.

The Institute of Internal Auditors Presents: All Things Internal Audit    In this episode, Scott Madenburg and Sanjay Vadlamani talk trust; and why it's the defining currency of internal audit. From hyper-growth environments to large, mature organizations, they discuss how audit teams can build credibility, and deliver value without slowing the business down. Through real-world use cases; including AI-assisted code reviews, ERP implementations, and building an internal audit function from scratch, they share practical examples of how trust enables earlier insights, stronger controls, and a true seat at the table.   HOST: Scott Madenburg, CIA, CISA, CRMA Founder and President, ARC Hybrid Corporation   GUEST: Sanjay Vadlamani, CIA, CISA, CISM, CRISC Senior Manager, Internal Controls, PayJoy   KEY POINTS: Defining Trust in Internal Audit [00:01:27 – 00:03:17] Holistic Risk and Connected Controls [00:03:55 – 00:07:01] Bridging the Gap Between Audit and Leadership [00:07:15 – 00:10:18] Small vs. Large Organization Trust Challenges [00:11:45 – 00:13:56] High-Growth Tension: Will Audit Slow Us Down? [00:14:14 – 00:16:51] AI-Assisted Code and "Slow Down to Speed Up" [00:17:01 – 00:18:53] Building Trust from Scratch in a Developing Organization [00:19:09 – 00:23:19] Early Insight Through ERP Implementation [00:23:49 – 00:26:02] Rolling Up Sleeves: Creating SOPs and Process Improvements [00:26:25 – 00:28:35] Where Audit Can Undermine Trust [00:29:28 – 00:33:16] Audit Committee Alignment and Expectation Management [00:33:16 – 00:36:44] The Next 6–12 Months: AI Literacy and Critical Thinking [00:37:00 – 00:40:52]   Visit The IIA's website or YouTube channel for related topics and more.   IIA RELATED CONTENT:  Interested in this topic? Visit the links below for more resources: Global Internal Audit Standards Resources: Governance Course: Building Stakeholder Relationships Course: Effective Communication and Conflict Resolution for Internal Auditors GAM 2026   Follow All Things Internal Audit: Apple Podcasts Spotify Libsyn Deezer

In this episode Julie Bates breaks down blind retrieves, focusing on the idea that running blinds is a conversation between handler and dog. She explains why trust, clear communication, and mastering the "go" and "stop" are more effective than mechanical, frantic handling. Julie shares practical tips for training young and experienced dogs: avoid over-tweaking at the line, build momentum with long blinds, practice stopping and casting clearly, and steadily develop a conversational bond so your dog understands and trusts your direction. https://youtu.be/yBHJzQCG1XY https://youtu.be/5TdUWX91FuM  

What does it take to take one of MLS's most iconic clubs from stagnation to championship momentum—while also rebuilding culture, trust, and the fan experience? In this episode, Tom Braun, President & COO of the LA Galaxy, breaks down the leadership decisions behind the turnaround: why authenticity matters under pressure, how “small gains” compound into brand loyalty, and what sports can teach every CEO about building belief, alignment, and performance. Chapters 00:00 From Investment Banking to Sports Leadership 06:59 Authenticity in Leadership 10:47 Rebuilding Momentum and Fan Experience 18:16 Building Trust and Community Engagement 20:27 Investing in Youth Development 25:13 Creating a Memorable Fan Experience 28:14 LeaderbookAI_Outro.mp4 — Subscribe to the LeaderbookAI Podcast: https://leaderbook.ai/podcast We create high-performing power houses. Let's talk: https://leaderbook.ai/contact

Watch the video on our YouTube: https://youtu.be/Iv9GTvypqdc 109,000 new trucking companies entered the market in 12 months.  That's 300 new competitors per day. So the real question isn't "Is trucking competitive?" It's: How do you win anyway? This is the BEST trucking advice we've captured over the past few years — condensed into one powerful 30-minute masterclass for owner-operators and fleet owners who want to stay profitable, stay booked, and build something that lasts. Inside this video, experienced operators break down: ✅ Why SAFETY must be the foundation of your company (or you're built on sand) ✅ How to avoid going out of business during slow freight markets ✅ The truth about cost per mile (most truckers calculate it wrong) ✅ Why cheap tires actually cost you MORE money  ✅ How to manage cash flow before it's too late ✅ Why balancing your checkbook monthly could save your company ✅ The difference between being busy and being profitable ✅ How diversification protects you when a major customer disappears ✅ Why trust & reputation beat marketing ✅ The difference between a "driver" and a true professional You'll also hear hard-earned lessons about: Growing too fast Insurance mistakes Underestimating accounting Seasonal trucking challenges Fuel efficiency strategies Working on your business vs. just in it This isn't theory. This is real-world trucking experience from operators who've survived downturns, fires, rate swings, and market crashes. If you're serious about building a trucking company that lasts longer than the next freight cycle — this video is for you.

From $500 to an 8-Figure Portfolio with Andres Bernal In this powerful episode of the REIGN: Real Estate Investor Growth Network podcast, host Jen Josey sits down with Dominican-born investor and entrepreneur Andres Bernal. From landing in New York with just $500 to building a $12 million real estate portfolio, Andres shares the raw, unfiltered truth about what it takes to succeed in real estate investing. His journey from professional tennis player to full-time investor is packed with grit, resilience, and strategic growth. Andres dives deep into his early days of house hacking with an FHA loan, navigating immigration challenges, and learning hard lessons through tenant issues, failed flips, and even a $107,000 loss on a single deal. Rather than quitting, he used those setbacks as tuition in the "school of real estate." He explains how discipline from professional sports translated into business success—and why coaching, mentorship, and relationships are critical to long-term growth. The conversation covers multiple investing strategies, including Section 8 rentals, student housing near universities like Yale University and University of New Haven, and scaling a flipping business in a competitive market. Andres also shares why he's laser-focused on entry-level homes under $450K, how he flips 25–30 houses per year with zero marketing spend, and why predictable profits beat flashy luxury projects every time. 00:00 Welcome to REIGN: What to Expect From the Show 00:41 Jen's "Badassery Bestowment": 5 Time Management Hacks for Investors 03:49 Meet Andres Bernal: From $500 to an 8-Figure Portfolio 05:28 Starting Over in New York: The First Job Breakthrough 07:54 Legacy Pressure & Choosing Your Own Path 08:51 Tennis Lessons That Translate to Real Estate (and a $107K Loss) 10:48 Why Every Investor Needs a Coach (Even If It Pays Off Later) 12:18 First Deal in 2016: FHA House Hack, Tenant Stories, and Early Lessons 15:01 How to Buy Real Estate With Little/No Money: Creativity, Partners & Seller Finance 17:36 Immigrant Challenges, Visas, and Building Trust in Business 21:24 The Messy Middle: Cash-for-Keys, Contractor Stress, and Outworking the Market 24:21 Section 8 Reality Check: Inspections, Rent Growth, and Common Myths 27:40 How to Place Section 8 Tenants + The "More Bedrooms" Rent Hack 29:55 Student Housing 101: Leasing Cycles, Parents Co-Sign, and Maintenance Strategy 32:05 One Lease, One Team: Avoiding Room-by-Room Drama in Student Rentals 33:31 Student Rentals: Regulation Risks, Vacancy, and Why Demand Still Wins 35:39 How to Pick a Winning Student Rental: Walkability + Enrollment Growth Data 37:30 Scaling Up Flips: 25+ Deals a Year and Why Liquidity Matters 40:59 Finding Deals & Defining the Buy Box: MLS vs Wholesalers vs Relationships 42:16 Why Entry-Level Flips Beat Luxury: Faster Sales, Lower Holding Costs, "Hotel" Deals 47:42 The $107K Loss Breakdown: Auction Mistakes, Barn Decision, and High Water Table Hell 51:18 Where to Follow Andres + The "BADASS" Lightning Round (Books, Advice, Drive, Goals) 56:11 Systems, Success, and Closing: Morning Routine, Team Leverage, Book Plug & Farewell 5 Key Takeaways from This Episode Start Small, Think Big: Andres house hacked his first triplex using an FHA loan and a small family loan—proving you don't need massive capital to get started in real estate investing. Relationships Beat Marketing: He flips 25–30 properties per year with $0 in marketing by nurturing agent and wholesaler relationships and consistently submitting 20–25 offers per week. Section 8 Is Not "Guaranteed" Money: While Section 8 can provide steady rent and annual increases, landlords must pass inspections and adapt to evolving regulations to protect cash flow. Student Housing Is a Hidden Goldmine: By targeting universities with growing enrollment and staying within walking distance, Andres creates high-demand rentals with parent co-signers and predictable income. Predictable > Flashy: Entry-level homes under $450K generate more consistent profits and faster exits than luxury flips in today's higher-interest-rate market. Guest Bio: Andres Bernal Andres Bernal is a Dominican-born real estate investor, entrepreneur, and founder of Sky Circle Homes. A former professional tennis player, Andres immigrated to the United States with just $500 and built an 8-figure real estate portfolio through house hacking, strategic flipping, and long-term rental acquisitions. Since purchasing his first property in 2016, Andres has completed more than 50 flips, owns 60+ rental units across Section 8, student housing, and traditional rentals, and has grown a $12 million portfolio with over $5 million in net equity. He is passionate about helping first-time investors, immigrant entrepreneurs, and aspiring real estate professionals build wealth through smart, relationship-driven investing.

In this episode of Referrals Done Right, Scott sits down with Andrew Cambria, agency owner, father of three and deeply rooted community leader serving Cicero and Camillus. Andrew shares the unlikely path that led him into insurance, including a failed deli venture on Long Island and how that early failure shaped his approach to planning, leadership and long-term thinking. What emerges is a powerful conversation about integrity, culture and why trust is the real product in a commoditized industry Andrew's role as a father and his support of local autism causes deeply shape the integrity and empathy behind his agency. He talks about bringing fun and authenticity into uncomfortable conversations, educating families before claims ever happen and the importance of telling the truth, even when it's not what clients want to hear. This is an episode about legacy, service and building a referral-based business rooted in real relationships.We Cover:• How early business failure shaped Andrew's disciplined, goal-driven approach• Why storytelling builds more trust than “selling” ever will• How to balance serious financial conversations with a human, approachable culture• The role community involvement plays in long-term referral growth• Why honesty and ownership are non-negotiables in a trust-based businessIf referrals are built on reputation, Andrew Cambria is a reminder that the best marketing strategy is simple: be real, serve well, and leave people better than you found them.---Episode Markers:(0:00) - Show Start & Introduction(1:00) - What Inspired Andrew?(2:00) - Surprises & Learning From Failure(4:00) - Standing Out in the Industry(5:15) - Educating & Building Trust(7:30) - Uncomfortable Conversations(9:00) - Family & Business(11:15) - Problem with 15 Minutes or Less(13:00) - Accountability & Community(14:30) - Early Supporters(16:45) - Welcoming New Businesses(20:30) - Charitable Work & Local Autism Organizations(25:00) - Legacy(26:55) - Insurance Misconceptions---Andrew Cambria's Links:Website - https://andrewcambria.comFB - https://www.facebook.com/TheCambriaAgencyInstagram - https://www.instagram.com/andrewcambria

Get ready for a fun collab with my friend Jillian Murphy, an incredible sales mentor, business coach, speaker and podcaster! In this episode, we get into the importance of visibility, the sales process, and how creating genuine connections can lead to more opportunities. We dive deep into how being seen in your business and showing up authentically can directly impact your sales. Jillian and I discuss how trust is the foundation of connection, especially in a world that's navigating a "trust recession" online, and why collaborating and building relationships will help you thrive.Tune in to hear more about: • Why visibility and being seen are key to boosting your sales • How collaboration and genuine relationships drive growth • Why being authentic online is more important than ever • Leading by example and nurturing connections for sustainable successDon't forget to make sure you're subscribed to the podcast on your favourite platform and kindly leave me a 5-star review with your thoughts so we can reach other passionate entrepreneurs and business owners like yourself! Jillian's LinksMagnetic Messaging Makeover (Freebie) = https://mmm.thejillianmurphy.com/opt-inConnect with Jillian on Instagram: @thejillianmurphy https://www.instagram.com/thejillianmurphyConnect with Jillian on LinkedIn: https://www.linkedin.com/in/thejillianmurphy/The Jillian Murphy Show Podcast - https://scaleyoursales.podbean.comBooks Mentioned: Be SEEN by Jen Gottlieb https://amzn.to/4qA1fpR 10x Is Easier Than 2x by Dan Sullivan & Dr. Benjamin HardyWant to Make More Money in 2026? You Need to Be Seen!Secure your spot in the Visibility Accelerator!https://www.inspireandmove.ca/visibilityaccelerator Get on the Mentor Collective Mastermind waitlist:https://chrisharder.me/mentor Let's Connect!• INSPIRE + MOVE EVENTS• Instagram• Private Coaching• Website• Facebook• TikTok

In this conversation, we look at psychology from a unique lens. St John Craner shares his journey from a corporate career to becoming an entrepreneur in the rural sales sector. He emphasizes the importance of consistency, serving customers rather than selling, and understanding the psychology behind purchasing decisions. St John joins Lanci's other series, That Entrepreneur Show, to discuss strategies for building trust, winning over cynics, and the significance of being specific in business. He encourages aspiring entrepreneurs to commit to their craft and highlights the value of patience and consistency in achieving success.As you listen:00:00 The Importance of Consistency in Business01:07 Journey to Entrepreneurship: From Corporate to Rural Sales02:51 Mindset Shifts for Aspiring Entrepreneurs06:32 Building Trust and Reducing Risk in Sales10:22 Winning Over Cynics in Sales Conversations12:52 Serving Before Selling: The Key to Success15:59 The Role of Consistency in Business Growth"You must be bloody consistent.""You must commit to your craft.""Sales are about decisions."Takeaways:-Serve your customers, be very specific and consistent.-Using neuroscience can help win over tough clients.-Mindset shifts are crucial for aspiring entrepreneurs.-You have time outside your job to start a second job.-Commit to your craft and work harder for yourself.-Find a niche and specialize in it.-Sales should focus on serving, not selling.-Building trust is essential in sales conversations.-Winning over cynics requires understanding their mindset.-Consistency in messaging leads to business growth.Send a textSupport the showBe sure to subscribe to stay current. Have a question for the host or guest? Want their freebee? Are you looking to become a guest or show partner? Email Danica at PodcastsByLanci@gmail.com.This show is brought to you by Coming Alive Podcast Production.CRISIS LINE: DIAL 988

Podcast: PrOTect It All (LS 27 · TOP 10% what is this?)Episode: OT Cybersecurity That Works: Tabletop Exercises, Critical Controls & Building TrustPub date: 2026-02-16Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationYou can't secure OT environments with checklists alone - you secure them with trust, clarity, and focused action. In this episode of Protect It All, host Aaron Crow sits down with OT security expert Dean Parsons to unpack what actually improves cybersecurity maturity in manufacturing, water, and wastewater environments. From remote access blind spots to outdated network architecture, they explore the practical gaps many organizations face - and how to fix them without massive budgets. A central theme? Tabletop exercises. Not as a compliance checkbox - but as a powerful tool to build collaboration between IT and OT teams, clarify roles, and stress-test real incident response plans before a crisis hits. You'll learn: Why tabletop exercises accelerate OT maturity The importance of trust between engineers and IT teams How focusing on the SANS 5 Critical Controls drives meaningful progress Why visibility and architecture matter more than shiny tools How to improve OT security without overwhelming teams or budgets The human and process factors that determine response success Whether you're leading OT security, managing critical infrastructure, or trying to bridge IT and engineering teams, this episode delivers practical, experience-backed strategies you can implement immediately. Tune in to learn how to strengthen OT security through people, process, and purposeful action - only on Protect It All. Key Moments:  03:57 "Improved IT-OT Collaboration Tabletops" 08:57 "ICS Security Priorities" 12:16 "Accelerating ICS Cybersecurity Programs" 15:07 Trusted Expertise Builds Credibility 17:28 "Engineering Role in Incident Response" 20:53 "Cybersecurity: Tabletops Gain Traction" 26:34 "Control Systems, Protocol Abuse Insights" 27:51 Secure Architecture Enables Network Visibility 33:07 "Targeted Network Monitoring Essentials" 35:23 Prioritize Critical Assets Strategically 37:50 "Bridging IT and OT Expertise" 41:56 Critical Infrastructure Security Risks 44:30 ICS Leadership and Threat Strategy 48:14 "Power Plant Walkthrough Insights" 52:02 Critical Cyber Asset Management 57:29 "SANS Courses: Essential and Valuable" About the guest :  Dean Parsons is a SANS Principal Instructor and the CEO and Principal Consultant of ICS Defense Force. Over the past two decades, Dean has built and led industrial cyber defense programs, conducted incident response and digital forensics in live plants and partnered with operators and engineers to maintain both safety and uptime across major industrial sectors. He helps organizations align investment and policy decisions with operational priorities, developing risk metrics and tabletop exercises that unify operations, engineering, and cybersecurity so organizations in any industrial sector can prioritize and measure what matters. How to connect Dean : https://www.linkedin.com/in/dean-parsons-cybersecurity Connect With Aaron Crow: Website: www.corvosec.com  LinkedIn: https://www.linkedin.com/in/aaronccrow Learn more about PrOTect IT All: Email: info@protectitall.co  Website: https://protectitall.co/  X: https://twitter.com/protectitall  YouTube: https://www.youtube.com/@PrOTectITAll  FaceBook:  https://facebook.com/protectitallpodcast   To be a guest or suggest a guest/episode, please email us at info@protectitall.co Please leave us a review on Apple/Spotify Podcasts: Apple   - https://podcasts.apple.com/us/podcast/protect-it-all/id1727211124 Spotify - https://open.spotify.com/show/1Vvi0euj3rE8xObK0yvYi4The podcast and artwork embedded on this page are from Aaron Crow, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.

Stephen Shames: A Lifetime in Photography – Lessons on Social Documentary, the Black Panthers, and Child Poverty (Part 1) Introduction In the latest episode of “10 Frames per Second,” host Molly & Joe interview legendary American photojournalist Stephen Shames. Over a 50‑year career, Shames has documented everything from the Black Panther Party to child poverty in America, testifying before the U.S. Senate and publishing twelve monographs. If you're a photographer, journalist, activist, or anyone who cares about visual storytelling, this interview is a goldmine. Below we break down the most actionable takeaways, organize them into easy‑to‑read sections, and show you how to apply Shames's methods to your own work. Who Is Stephen Shames? Fact Detail Profession Photojournalist & documentary photographer Career span 50+ years (1960s‑present) Focus Social issues – child poverty, racism, civil rights Notable achievements Testified before the U.S. Senate (1986), 42 museum collections, 12 monographs (e.g., Power to the People, Outside the Dream), new book Stephen Shames – A Lifetime in Photography – Purchase Directly with Autograph and Print from Stephen via eBay HERE Key collaborations Black Panther leader Bobby Seale, New York Times reporter Earl Caldwell, various grassroots organizations How Stephen Shames Discovered Photography College activism – While studying at UC Berkeley during the 1960s, he witnessed the civil‑rights movement and anti‑Vietnam protests. First camera purchase – After hitch‑hiking to New York's East Village, he bought a camera at a pawn shop. Choosing the “artist of the movement” – Frustrated by student‑government politics, he decided to capture the larger picture rather than be a “politician.” “I just wanted to look at the big picture and try and move people with photography.” Working with the Black Panther Party Why the Panthers Accepted a White Photographer Shared goals – Economic and social justice, not just race. Pragmatism – Panthers needed allies outside the Black community to build coalitions (Peace & Freedom Party, Young Lords, Young Patriots). Personal connection – Bobby Seale liked Shames's images and invited him to use them in the Panther newspaper. Key Facts About the Panthers (From the Interview) Founded: October 1966 (initially ~20 members). National expansion: Post‑1968, 10,000+ members, 50‑60 chapters. Community programs: “Breakfast for School Children,” feeding 10,000+ kids daily. Self‑defense model: Legal gun ownership (California) + law books; later, they shifted to “cameras are better weapons.” Lesson for Photographers Build trust by aligning with a group's mission, not merely your identity. Stephen Shames Research‑First Approach “Journalism is two‑dimensional; you need to experience the culture you want to document.” Steps to Deep‑Dive Research Read nonfiction – History, journalism, policy reports. Read fiction – Novels written by members of the community. Listen to music – Understand emotional tone and cultural references. Watch movies / documentaries – Visual language and storytelling cues. Live the bubble – Immerse yourself in daily life, food, rituals. Why It Matters Breaks the “bubble” of your own biases. Helps anticipate reactions and capture authentic moments. Stephen Shames on Building Trust & Relationships Core Principles Honesty: Be transparent about your intent. Respect: Never mock or look down on subjects (e.g., drug addicts, police). Reciprocity: Offer subjects control—let them tell you when to stop. Presence: Stay physically in the community (sleep on sofas, eat meals together). Practical Tactics Find a community “gatekeeper.” Example: a nun from Catholic Social Services who introduced Shames to Chicago projects. Sit down for a conversation before shooting – explain the project, listen to concerns. Share your work later (photos, stories) to reinforce the relationship. “If you're honest, people will accept you, even if you're a ‘liberal New York Jew.'” Bullet‑Point Checklist Identify and contact a respected local figure or organization. Explain your project in plain language. Offer a clear “opt‑out” for subjects. Spend time off‑camera – meals, conversations, errands. Follow up after the shoot with thank‑you notes or shared images. Cameras vs. Guns: The Evolution of “Weapons” 1960s‑70s: Panthers used firearms legally to patrol police. Today: Shames notes that cameras and smartphones are the most powerful weapons for exposing injustice. Why the shift? Legal restrictions on open carry. Instant global distribution of visual evidence. “The camera is a much better weapon because it puts the story directly in front of the world.” Lessons for Modern Photographers Insight How to Apply Research beyond headlines Read novels, watch local films, listen to playlists from the community. Immerse, don't observe from a distance Stay in the neighborhood for days or weeks, not just a single shoot. Earn trust through honesty Share your intent, give subjects a “stop” word, and be transparent about usage. Leverage community allies Partner with NGOs, churches, or trusted locals to gain entry. Think of yourself as a “doctor,” not a “tourist” Your presence should be accepted as part of the environment, not an intrusion. Use the camera as an activist tool Publish work on platforms that reach decision‑makers, not just art galleries. Document, don't dictate Let subjects tell their own story; avoid imposing your narrative. Why Shames's Story Matters Today Media fragmentation & AI‑generated images: Shames emphasizes that authentic, verified photography is more vital than ever. Social justice resurgence: The same patterns of protest, police scrutiny, and grassroots organizing repeat across generations. Educational relevance: Teachers can use Shames's methods to teach research, empathy, and ethical storytelling. Conclusion Stephen Shames's career shows that powerful photography comes from empathy, rigorous research, and deep community ties. Whether you're documenting the modern Black Lives Matter movement, child poverty, or any social issue, the principles he shares—exit your bubble, build trust, and let the camera speak—remain timeless. Ready to start your own documentary project? Apply the checklist above, stay authentic, and remember: your camera can change policy just as much as any courtroom testimony. Call to Action Start a research journal today for the community you wish to photograph. Subscribe to our blog for more interviews with visionary photojournalists. Share this post with classmates, activists, or anyone interested in visual storytelling. Steve is represented by: Amar Gallery, London, UK (vintage & contemporary art prints Steven Kasher Gallery, New York (vintage & contemporary art prints Polaris Images, New York (editorial & stock) _____ child poverty, Black Panther Party, civil rights movement, Vietnam War, documentary photography, social justice, racism, university protests, student government, activism, police brutality, COINTELPRO, gun control, media ownership, AI-generated deepfakes, fake news, community immersion, research methodology, cultural immersion, trust building, ethics in photography, hunger crisis, farm crisis, poverty in America, Senate testimony, camera as weapon, Rainbow Coalition, Young Lords, political coalitions, storytelling through imagesThe post Episode 175: Stephen Shames (Documentary Photography) Part 1 first appeared on 10FPS A Photojournalism Podcast for Everyone.

In this episode of the Tip the Spear Leadership Podcast, Michael Nasti interviews Dan Shaw, a retired Chief of Operations for the Fairfax County Fire Department. They discuss Shaw's extensive career in the fire service, the importance of mentorship, and the role of company officers in building trust and communication within teams. Shaw emphasizes the need for leaders to promote for the right reasons, the significance of legacy versus impact, and the value of emotional intelligence in leadership. The conversation also touches on the importance of learning from mistakes, creating a positive work environment, and the power of feedback in fostering growth. Ultimately, the episode highlights the journey of leadership in the fire service and the continuous effort required to thrive in challenging situationsChapters00:00 Introduction to Leadership and Experience03:00 Career Journey in the Fire Service05:42 The Importance of Mentorship08:30 Promoting for the Right Reasons11:22 The Role of Company Officers14:21 Legacy vs. Impact in Leadership17:17 Building Trust and Communication20:08 Learning from Mistakes22:57 The Value of Team Dynamics25:53 The Importance of Reflection28:36 Thriving in Challenging Situations31:44 The Role of Emotional Intelligence34:29 Creating a Positive Work Environment37:18 The Power of Feedback40:10 Eulogy Virtues vs. Resume Virtues43:03 The Importance of Trust in Leadership46:00 Final Thoughts on Leadership and Growth

Ffion Davies joins James Smith to reveal the problem with women in jiu-jitsu, a sport often gatekept by a "sausage fest" mentality and dangerous myths about self-defense. Davies, a six-time world champion, exposes why the current narrative is failing women and how the lack of equal pay is a quiet crisis threatening the sport's growth. They confront the reality of the "big strong dude" syndrome, the biological discrepancies in training, and the high-stakes battle for financial respect in elite competition.

In this episode of Essential Ingredients, Justine Reichman speaks with Gita, founder of gutBFF, about the importance of gut health and plant diversity in our diets. They discuss Gita's personal journey with health challenges, the role of food in wellness, and the entrepreneurial challenges she faced while launching her product. The conversation also touches on sustainability, consumer trust, and the growing awareness of nutrition, particularly among women. Gita emphasizes the need for more accessible information and the potential of the digital age to influence healthy eating habits.   Takeaways Gut BFF aims to simplify plant diversity in diets. 30 different plants are needed weekly for optimal gut health. Plant diversity includes fruits, vegetables, nuts, and seeds. Small steps can lead to significant health improvements. Food can be a preventative measure against diseases. Women are increasingly aware of nutrition's role in health. The digital age provides access to valuable health information. Entrepreneurship requires grit and adaptability. Building consumer trust is essential for success. Sustainability and waste reduction are important in food production.   Sound bites "Food is the first line of defense." "Every bite better be good for your body." "Entrepreneurship is a grit game."   Chapters 00:00 Introduction to Gut Health and gutBFF 01:02 The Importance of Plant Diversity 05:19 Personal Journey and Health Transformation 08:37 The Role of Food in Health and Wellness 10:03 Women and Nutrition Awareness 12:06 Digital Age and Access to Information 14:35 Entrepreneurial Journey and Challenges 18:48 Market Research and Competitors 21:16 Global Perspectives on Food and Nutrition 25:42 Sustainability and Waste Reduction 29:41 Building Trust with Consumers 32:18 Advice for Aspiring Entrepreneurs

What does it mean to regulate trust in a digital economy? Patrick Murck of Surus joins Jo Ann to talk stablecoins, tokenization, AI, and why financial innovation keeps challenging old assumptions. Episode show notes, transcript and related links available online at: https://regulationinnovation.org/podcast/building-trust-in-the-age-of-tokenization/

In this inspiring conversation, Dr. Laura Scherck Wittcoff welcomes Antonis Politis and Panos Kokmotos, two young Greek entrepreneurs who co-founded Givelink, a donation platform transforming how people give to nonprofits. GiveLink connects donors directly to nonprofits' real needs through in-kind giving, creating transparency, measurable impact, and genuine engagement every step of the way. KEY TOPICS DISCUSSED The Origin Story: How a Controversial Article Sparked an Idea Antonis shares how a Greek nonprofit's Christmas message telling people to "stop giving items" prompted him to reimagine philanthropy. Rather than dismissing the request, he saw a logistics problem waiting to be solved—what if nonprofits listed their actual needs and donors could order products online? From University to Startup: Building Givelink in Greece Starting as a university student with no business experience, Antonis entered a social entrepreneurship competition and realized he could combine profit with purpose. Despite initial struggles, the concept resonated with people who preferred in-kind giving over monetary donations due to trust concerns. The Café Meeting That Changed Everything Panos Kokmotos overheard Antonis's passionate conversation about Givelink's vision in a café and was immediately drawn to the mission. A few days later, they met for coffee, and Panos recognized how his skills and experience could fill critical gaps in the team. He joined the founding team, bringing operational expertise and entrepreneurial background. Building Trust in a Low-Trust Giving Culture Greece presented both a challenge and an opportunity. With only 10% of the population donating money to nonprofits, Givelink had to rebuild trust in philanthropy. This difficult market became a proving ground that made the team stronger and forced them to deeply understand donor psychology and nonprofit needs. The Data-Driven Insight: 60% More Giving One of Givelink's most significant findings: donors using the platform give 60% more throughout the year compared to before. Even in economically struggling Greece, transparency and tangible impact motivate people to give more frequently and more generously. The Problem with Seasonal Giving Antonis and Panos explain why giving peaks at Christmas and Thanksgiving—people lack confidence that their money is used wisely. Givelink solves this by making giving year-round, transparent, and emotionally rewarding through visible impact. How the Platform Works: Four Simple Steps Nonprofits set up real-time product wish lists of items essential to their operations. Donors browse the lists or use Smart Pick, which converts a dollar amount into the products needed most. At checkout, donors see the exact impact story—how many people they're helping and how their lives will change. After delivery, donors receive photo proof and ongoing impact updates. The "Smart Pick" Feature and Personalized Impact Panos demonstrates how donors can either manually select products or use Smart Pick to automate the process. When buying hygiene kits for a nonprofit helping children in Oakland, donors can see exactly how many children they'll impact and what difference those products will make—creating an emotional connection and retention. A Real Crisis: The Wildfire Response When wildfires devastated their Greek city in August, Givelink mobilized immediately. Two nonprofits supporting firefighters and victims added urgent needs to the platform. The response was staggering: over $30,000 in donations and 40,000 products in a single day. The team stopped all other work, gathered supplies in supermarkets, and personally delivered items to firefighters—experiencing firsthand the power of their mission. Scaling from Greece to the United States After proving the model in Greece, Givelink launched a pilot in the Bay Area (Oakland, Berkeley, San Francisco, Palo Alto) and is now expanding across California with plans to cover Los Angeles, smaller cities, and rural areas that often lack philanthropic funding. Legal considerations around tax deductibility vary by state, but the model is ready to scale nationally. Nonprofit Needs: From Food to Furniture In Greece, food dominates nonprofit wishlists, along with cleaning and hygiene products. In the U.S., a standout example is BOSS, a nonprofit helping people transition from homelessness and incarceration back into society. They needed bedsheets, pillows, and furniture—small items that are expensive and transformative when someone is rebuilding their life. Supplier Partnerships: Wholesale to Retail Givelink partners with wholesale suppliers like Group Sales and Dollar Days (30+ years in the nonprofit space), as well as Amazon for retail options. This tiered approach ensures nonprofits get the best prices and donors have flexibility in what they can give. The Role of AI in Storytelling Givelink is launching AI-generated impact stories based on nonprofit data, descriptions, websites, blogs, images, and videos. This allows donors to see personalized stories at checkout—how their specific donation will change lives. The long-term vision is to integrate real stories directly from nonprofit beneficiaries. RESOURCES & LINKS Givelink Website: givelink.app Small & Gutsy Podcast: SmallandGutsy.org Dr. Laura Scherck Wittcoff's Podcast: Small & Gutsy (ranked #8 on Feedspot's Top 30 Social Impact Podcasts and #9 by Million Podcast for youth empowerment episodes)

Welcome back to Beneath the Transaction. This week we sit down with Alix Prassas — an organizational effectiveness leader with more than two decades of experience in People & Culture, global organizational development, DEI, and change management. But this conversation isn't about frameworks. It's about the moments that shape culture quietly and powerfully. Alix shares her journey from working in a family business to leading large-scale transformation efforts, and what she's learned about trust, vulnerability, and accountability along the way. Together, we explore: Why culture is formed beneath the surface How small leadership moments shape belonging Why vulnerability is a prerequisite for trust What accountability looks like when it's rooted in relationship Why conversations around diversity require courage and openness And what it means to “have the conversation anyway” This episode is honest. It's practical. And it reminds us that transformation isn't about bold declarations — it's about consistent courage. It takes a Tribe to practice transformation. Let's practice this together.   CHAPTERS 00:00 Introduction to Culture Change 01:58 Alix's Background and Journey 06:32 The Importance of Culture in Retail 14:34 Building Trust and Vulnerability 20:25 Navigating Difficult Conversations 30:58 The Role of Accountability in Leadership 40:28 Personal Stories and Lessons Learned 50:11 Final Thoughts on Culture Transformation

In this episode of What's Next, Kelli McVay is joined by Canadian leaders Tasha Swiderski and Becky Trim for an inside look at what it takes to build trust, community, and momentum across borders.They share their experiences growing Hugh & Grace in Canada, leading with intention, and creating strong, connected teams while navigating unique market opportunities. If you're curious about international growth, leadership expansion, and what it looks like to build a thriving community beyond borders — this episode delivers powerful insight and inspiration.Find us at hughandgrace.com  On Instagram @hughandgrace       On Facebook @HughandGrace   Email us at customercare@hughandgrace.com Music: Realize your dreams by Sergio Prosvirini

FREE RESOURCE: Check out the Collective Creator Academy: https://michelle-peris.mykajabi.com/cca-evergreen FREE RESOURCE: Send your question into the speakpipe: https://www.speakpipe.com/drmichelleperis In this engaging conversation, Dr. Michelle and Dr. Tara discuss the evolving landscape of health care, emphasizing the importance of community, niche selection, and diversified offerings in practice.  They share personal experiences and insights on building in-person and online communities, the value of contribution and networking, and the necessity of patience and action in entrepreneurship.  The discussion highlights the significance of failure as a learning tool and the need for business education for clinicians.  Ultimately, they inspire listeners to take action, embrace their unique paths, and invest in their growth as health care professionals.   Takeaways Community is essential for healing and growth. Choosing a niche can help focus your practice. Diversified offerings can prevent scatter in your business. Networking and contributing value are key to success. Patience is crucial when building an audience. Failure is a part of the learning process. Investing in business education is vital for success. Taking action is more important than overthinking. Building trust takes time and consistency. You can create a successful practice by being of service.   Chapters 00:00 Introduction to the Podcast's Focus Areas 01:46 Building Community: In-Person vs. Online 05:18 Niche Selection and Its Importance 09:11 The Value of Adding and Sharing Value 13:07 The Journey of Building Trust and Community 16:53 The Power of Diversified Offerings 20:32 Creating Impact Through Online Presence 25:54 Understanding the Market Needs 27:27 The Importance of Niche Specialization 29:18 Building Community and Trust 32:28 Embracing Failure as a Learning Tool 37:54 The Entrepreneurial Mindset in Healthcare 41:43 Finding the Right Clinic Environment 45:58 Taking Action and Overcoming Fear   Stay Wild. Connect with Dr. Tara Rawana on INSTAGRAM Connect with Dr. Michelle Peris on INSTAGRAM FREE RESOURCE:  Click the link and see if the SHED METABOLIC RESET PROGRAM is a good fit for you!  FREE RESOURCE: Check out the group health calculator! https://www.michelleperis.com/lm-group-program-calculator-opt-in This episode is brought to you by: www.MichellePeris.com Ready to reclaim your Wild? JOIN THE WAITLIST Learn more about The Poppy Clinic: www.poppyclinic.com Is Naturopathic Medicine for you: LEARN MORE HERE Take our HORMONE QUIZ Are you a clinician looking for more impact? START HERE

The conversation explores the intersection of Bitcoin mining, AI, and national security, emphasizing the importance of educating policymakers about the benefits of Bitcoin mining for grid resiliency and community engagement. The speakers discuss actionable steps for industry professionals to effectively engage with policymakers, highlighting the need for transparency, collaboration, and proactive communication.TakeawaysBitcoin mining is crucial for national security and grid resiliency.Education is key in engaging with policymakers.Policymakers are increasingly interested in the benefits of Bitcoin mining.Building trust with local communities is essential for Bitcoin operations.The intersection of Bitcoin mining and AI presents new opportunities.Operators should be proactive in addressing concerns of policymakers.Collaboration with trade associations can amplify industry voices.Bringing hardware to meetings can help demystify Bitcoin mining.It's important to focus on community benefits when discussing operations.Engaging with policymakers can be a rewarding experience.Chapters00:00 Introduction to Bitcoin Policy and Experts02:34 Intersection of Bitcoin Mining, AI, and National Security10:07 The Role of Bitcoin Mining in Grid Resiliency16:20 Building Trust with Policymakers23:39 Actionable Steps for Engaging PolicymakersKeywordsBitcoin, policy, mining, AI, national security, grid resiliency, education, engagement, community, trust

Send a textWhat if better leadership starts not with having the right answer—but with how you respond in the moment?In this episode of The Leadership Vision Podcast, Nathan Freeburg is joined by Laura Johnson to explore the power of “Yes, and,” a principle borrowed from improvisation that helps leaders build trust, maintain momentum, and strengthen team culture.Drawing on Laura's background in improvisation, live-event hosting, and business leadership, this conversation unpacks how acknowledgment, presence, and small language shifts can dramatically improve collaboration—especially in fast-moving or virtual teams.If you lead people, serve on committees, or collaborate across teams, this episode offers practical ideas you can start using immediately.What You'll Learn in This EpisodeWhy “Yes, and” is about acknowledgment—not agreementHow leaders unintentionally shut down momentumThe connection between “Yes, and” and psychological safetyHow to say no without breaking trustSimple ways to practice presence in everyday leadership momentsAbout the GuestLaura Johnson is a new member of the Leadership Vision team, helping bring clarity and alignment to complex, fast-moving work. She draws on her background as a former talent agency owner, live-event host, and trained improviser, with deep experience in communication, presence, and relationship-centered leadership.

Send a textWelcome back to the Laundromat Resource Podcast! In this episode, host Jordan Berry sits down with Randy Roberts, a powerhouse in the world of laundry pickup and delivery who has built a thriving commercial laundry business in a market where most would have doubted success. From running large sales organizations in corporate America to coaching his son's sports teams, Randy Roberts shares how his background paved the way for his rapid rise in the laundry industry—even after being advised not to pursue commercial clients.In this conversation, you'll hear Randy Roberts walk us through how he and his cousin started with two laundromats and quickly scaled up their pickup and delivery business by focusing on high-value commercial accounts, outpacing giants like Cintas along the way. Randy Roberts discusses everything from sales strategies, the importance of SEO, and building strong industry partnerships, to investing in advanced equipment like the Foltex folding machine.Whether you're an industry veteran or just curious about the laundry business, this episode is packed with actionable insights on scaling commercial laundry services, the value of mentorship, and the mindset required to turn challenges into opportunities. Get ready for an instant classic with concrete advice for operators at any stage—and a reminder that action, learning, and building the right relationships are the real keys to success.In this episode, Jordan and Randy discuss:00:00 "Randy Roberts' Laundry Success"08:35 "Choosing Retirement and New Paths"11:44 Laundromats and Revenue Growth Journey19:34 "Default to Action Mindset"25:24 "The Rich Don't Work Money"28:03 Breaking Laundry Business Rules35:00 Scaling Success in Delivery Business37:30 "Building Trust for Success"43:39 "Standing Firm on Pricing"51:17 Confident Pricing Wins Clients56:27 "Firing Clients to Save Time"01:03:23 "Struggles with Chemical Supply Vendors"01:07:40 "Revolutionizing Efficiency in Folding"01:13:56 "Efficient Laundry Operations Insight"01:17:09 Ego-Free Growth in Business01:24:41 "Sharing Price Secures Business"01:28:01 "Active Stewardship Builds Trust"01:32:28 "Missing the Connection Opportunity"01:36:14 "Path to Harmony"