Home Service Success

Drew Cameron is one of the most sought-after sales, marketing and success advisors to Home Service contractors. He is the President & Founder of Flow Odyssey (formerly HVAC Sellutions) and Energy Design Systems, developing leading-edge technology along with consultative support in sales, marketing, recruiting, education, and more. With over 40 years of experience, he knows what it takes to build multi-million-dollar profit generating home service companies. In addition, Drew is a board member for EGIA and Black Belt Contracting. In this episode, Drew shares his personal story about a near-death experience and what it took for him to find work-life balance.

Joseph Lucanie entered the trades at 14 and started his own electrical business at 22 then sold it at 30. He is now a Pure Motive Service Success Coach with ServiceMVP.com He received his master electrician license at 24, making him one of the youngest people in New York to have gotten that license. While conducting sales, he consistently stayed at an 80% close ratio with a sales ticket of $2,800. The average is a 40% close rate at under $1k per ticket! As he grew professionally, Joe grew personally, too. He found a love for helping others, even having the opportunity to assist those with disabilities. His story is inspiring. We hope you enjoy this episode of the Home Service Success podcast.

Ian Schotanus is an HR & Safety Compliance Business Partner specializing in the HVAC, Plumbing, Electrical, and Roofing Industries. He is the owner of The Big Picture Consulting, specializing in employee relations and benefits, employment law, compensation compliance, and everything HR related. In this episode we cover COVID, employee retention, culture building, and the future of HR in the trades.

Dan Dowdy is a 2nd generation master plumber, certified John Maxwell coach, entrepreneur with over 20 years of experience leading in the trades and over 10 years of experience coaching and training teams for success. He is the owner of Built For The Trades, a mastermind coaching community for Home Service companies. He believes success in life and in business starts within, working on yourself before focusing on the things around you. In this episode we break down the difference between leadership and management. Dan also reveals his checklist for identifying good leaders within your business.

Justin and Kristen Deese specialize in coaching for married business partners. They're the authors of When Your Business Partner is Your Spouse: How to Have a Successful Business And A Happy Marriage and provide group, one-on-one, and event-based coaching platforms for spouses. Their background experiences consists of certified behavioral consulting, sales and business coaching, entrepreneurship, and ownership of multiple Home Service businesses.

In this episode of Home Service Success we dive into the world of cryptocurrency. Brad Mills is a featured guest on news networks and panels for his knowledge of Bitcoin. We ask him, is it time for the home service industry to be ready to accept and invest in cryptocurrency? Find Brad at bradmills.ca or check out the Magic Internet Money Podcast.

Megan Bedford is the owner of Mugyver Consulting, catering to small and medium-sized Plumbing, Heating, Cooling and Electrical companies across the US. Megan also runs Desk Free Nation, a non-profit providing tools to schools, students and parents that will identify the steps they need to take to enter the trades. In this episode we talk about building interest in working in the trades, finding fresh perspectives when it comes to your marketing, and Megan's mindset around managing uncertainty.

Julian Scadden is the President & CEO of Nexstar Network, a member-owned organization that empowers its members to be industry leaders through comprehensive business training, proven business systems, and dedicated business coaching. Julian grew up in Aurora, Colorado and found himself homeless at age 16. The trades offered him a way out. By way of hard work, relationship building and personal development, Julian became a successful business leader and now coaches others. In this episode personal development, habit building, and mindset are the focus of the conversation.

Greg McAfee is the President of McAfee Heating & Air Conditioning, the #1 HVAC company in Dayton, Ohio. Having founded the business with only $274 and a used truck, he's spent the last 3 decades building the business organically with a focus on community engagement. He's a John Maxwell certified business coach, speaker, author of the books It's Your Dream and Build and Grow Your HVAC Business, runs an annual HVAC Boot Camp, and hosts his very own podcast.

Ismael Valdez, Owner & CEO of Nexgen Air Conditioning Heating & Plumbing, joins us to talk about flow states, chasing happiness not numbers, and creating a people-oriented company. If you don't already know, Ismael runs the fastest growing HVAC business in Southern California. NexGen is on track to do $50M in just 6 years.

Heather Ripley is the CEO and co-founder of Ripley PR, the #1 public relations agency for home service businesses. She's worked with some of the biggest names in the industry and has helped her clients get placements in The Wall Street Journal, The New York Times, The Boston Globe, The Celebrity Apprentice, The Today Show and beyond. Heather also runs Orange Orchard, a PR firm dedicated to environmentally conscious brands and organizations and is the author of Next Level Now: PR Secrets to Drive Explosive Growth for Your Home Service Business. In this episode of Home Service Success, Stephen and Davis ask Heather what PR really is, why it matters to home services businesses, and how anyone can get started building a relationship with their local media outlets.

Ryan Smith has been in the trades for over 20 years and is the General Manager of Veteran Air Conditioning in Sarasota, Florida. He's led the company's recruitment efforts and overall growth resulting in 25 new hires in Q1 of 2021 and 2X revenue growth year over year. In this episode of Home Service Success, Davis and Stephen talk with Ryan about hiring for attitude over aptitude, creating a culture around personal development, how to sell more without focusing on sales, and how Veteran Air has earned 1,993 Google Reviews with a 4.9 Star rating (as of April 2021). Enjoy!

Travis Smith of Sky Heating, AC & Plumbing took his father's HVAC business that had relied almost exclusively on new construction and turned it into a residential, service-oriented company while driving profits and creating a refreshed employee culture. In this episode of Home Service Success, Davis and Stephen talk with Travis about taking on risk as a business leader, building company culture, and driving recruitment efforts that keep you ahead of your growth goals. Travis has been awarded “Top 40 Under 40” in the HVAC industry and led Sky Heating, AC & Plumbing to win “Best Heating Contractor to Work For” by ACHR News, a highly respected weekly news magazine for HVACR contractors.

Chris Hunter joins Stephen and Davis on this episode of Home Service Success. Chris is the Director of Customer Relations at Service Titan, an author, leadership coach, and founder of Hunter Super Techs. In 2006 Chris founded Hunter Super Techs, a HVAC, Plumbing, and Electrical business based out of Oklahoma. He rapidly grew this business to 5 locations and into North Texas and in 2018 sold to a private equity group. On that journey he discovered his love for leadership development and in 2016 he partnered with Go Time Success Group to help others achieve success in their homes service businesses. In April of 2020, Chris joined Service Titan as the Director of Customer Relations. He has also published a book, released in September 2020, titled, It's Go-Time: Ben Stark and Chris Hunter Share Insights & Strategies to Help Your Home-Service Company Succeed! Link to Chris Hunter's book: https://www.gotimesuccessgroup.com/product/its-go-time/

Are you suffering from stress, burnout, or the sense that there's so much to do but so little time? Well, you're not alone. In this episode of Home Service Success we chat with Kenny Chapman about the common mental pitfalls business owners fall into. You may know Kenny as the founder of The Blue Collar Success Group, or maybe you've listened to his podcast Leadership in a Nutshell. He's owned 9 companies including a highly successful plumbing and HVAC business. He's authored two books, writes monthly for Plumbing & Mechanical Magazine, and has been featured on ABC, NBC, FOX, and USA Today. Kenny motivates us through his inspired thinking and practical advice on how to achieve freedom by enabling your business to serve your life.

How aligned is your marketing and sales collateral? Do you have a set of service pricing options? How do you educate customers before they make a purchase? We break all that down with Joe Crisara on this episode of Home Service Success. Over the past two decades Joe's worked with over 6,000 home service businesses through ContractorSelling.com, ranging from new shops to companies doing over $200 million. We tapped his wealth of knowledge to better understand how to boost sales, create more value for customers, and compete on experience rather than price.

On this episode of Home Service Success, Davis is joined by Wit's Director of Client Strategy, Ryan Cook along with Daniel Lawlis and Jim Berry of Daniel's Plumbing & Air Conditioning, based in Austin, TX. Daniel's Plumbing & Air Conditioning came to Wit Digital in September of 2020 after three other agencies failed to meet their goals. In this episode, we discuss the origin story of Daniel's, why they came to Wit after working with other agencies, how Wit got them back on track, and the unique brand that Daniel's has created in Austin, TX.

On this episode of Home Service Success, Stephen and Davis speak with Geoff Pence, founder of Pence Media. Geoff is one of those marketing types who's fascinated by how people make decisions. He jokes that advertising works on him because “it's nice to reward those companies who do it right.” Classically trained in advertising at BBDO and The Richards Group and seasoned with a stint in sponsorship marketing and consulting, Geoff spent his career trying to influence consumer purchase behavior and measuring the real-world business impact of marketing campaigns. For Pence Media clients, he brings a left brain/right brain hybrid perspective to strategy with the ability to bring plans to life through unique creative, an understanding of the ever-changing digital landscape, and industry-specific analytics.