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Today on the show: Jordana Miller in Jerusalem with the latest on Iran. Scott Slade remembers Martha Zoller. Alex Bolton from The Hill on the Save America Act. Mike Dobuski from ABC News with news on smartglasses. Plus, Grocery and Gas Giveaway from Reliable Heating & Air, Plumbing & Electrical! 9am-noon on 95.5 WSB.
Today on the show: Jordana Miller in Jerusalem with the latest on Iran. Scott Slade remembers Martha Zoller. Alex Bolton from The Hill on the Save America Act. Mike Dobuski from ABC News with news on smartglasses. Plus, Grocery and Gas Giveaway from Reliable Heating & Air, Plumbing & Electrical! 9am-noon on 95.5 WSB.
Today on the show: Jordana Miller in Jerusalem with the latest on Iran. Scott Slade remembers Martha Zoller. Alex Bolton from The Hill on the Save America Act. Mike Dobuski from ABC News with news on smartglasses. Plus, Grocery and Gas Giveaway from Reliable Heating & Air, Plumbing & Electrical! 9am-noon on 95.5 WSB.
Send us Fan MailBall Watching hosts, Jake Koenig and Justin Graham, recap the USMNT's 2-0 win over Australia in their second match of the FIFA World Cup, preview their final group stage against Turkiye, and discuss the biggest World Cup storylines from the last week!Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!
Today on the show: updating the Iranian talks. Erick Erickson joins us live. Peter Charalambous from ABC News with the latest on the reflecting pool. Natalie Migliore updates the World Cup. Camp Mystic update. Plus, Grocery & Gas Giveaway Presented by Reliable Heating & Air, Plumbing & Electrical! 9am-noon on 95.5 WSB.
Today on the show: updating the Iranian talks. Erick Erickson joins us live. Peter Charalambous from ABC News with the latest on the reflecting pool. Natalie Migliore updates the World Cup. Camp Mystic update. Plus, Grocery & Gas Giveaway Presented by Reliable Heating & Air, Plumbing & Electrical! 9am-noon on 95.5 WSB.
Today on the show: updating the Iranian talks. Erick Erickson joins us live. Peter Charalambous from ABC News with the latest on the reflecting pool. Natalie Migliore updates the World Cup. Camp Mystic update. Plus, Grocery & Gas Giveaway Presented by Reliable Heating & Air, Plumbing & Electrical! 9am-noon on 95.5 WSB.
Book a free strategy call with CertainPath to see how we can help you hit your goals and beyond: https://bit.ly/4b0wLaZ Or call us at: (214) 453-1591 He started plumbing at 19. Last year he sold $800,000 in residential plumbing — and installed every job himself. This is his exact playbook. Payton Sword is a plumbing technician at Steve Huff Plumbing, Heating & Air in Kingsport, Tennessee — and a 4x Crown Champion at CertainPath, the program's top sales tier. Last year he sold roughly $800,000 in residential plumbing. No sales/install split, no handing the job off: every technician at Steve Huff sells the work and does the work. Payton was hired at 19 — at the same shop his dad worked for back in 1996. The company put him through 15 months of ride-alongs, trainings, and schools before he ever got his own truck. Today the shop's 12 plumbing technicians train four days every month: full service-call roleplays with homeowner personalities, DISC profiles, and a "switch method" that swaps techs mid-roleplay to keep everyone sharp. In this episode, Payton walks Bob Houchin through his entire service call, start to finish — from the drive-time research to the same-day install. In this conversation, you'll discover: • The $800K reveal — and why he installs every job he sells • The at-the-door credibility statement he delivers on every single call • Why he never asks permission to run the whole-house safety inspection — "it's a value creator" • Builder-grade vs. professional fixtures — and the restaurant question that sells Totos • The four-option presentation with everything on the top option • Present the top option, ask for the business — then go silent • "Is it only the money?" — his answer to "I should get another bid" • The authority close: "What were you expecting to spend today?" • Why the shop trains four days a month — and why it produces Crown Champions Whether you run a plumbing company, manage a service team, or you're a tech chasing Crown Champion numbers — Payton's process is a masterclass in trust-first, education-driven selling. Watch on YouTube or listen on your favorite podcast platform. And don't forget to subscribe to The Successful Contractor for more interviews that move the needle. About the Show The Successful Contractor is a podcast for residential HVAC, plumbing, electrical, and roofing contractors. Hosted by Bob Houchin, each episode features real contractor growth stories, hard-won business insights, and practical takeaways for building a profitable home services company. Meet the Host Bob Houchin has spent 20+ years immersed in the home services industry — listening to, learning from, and serving the people who run it. As host of The Successful Contractor, he's interviewed hundreds of the brightest minds in the trades. Beyond the mic, Bob is a Senior Strategist at CertainPath, building the training, onboarding programs, keynotes, and playbooks used by 1,200+ residential service companies. His motto: smart contractors learn from their mistakes; wise contractors learn from the mistakes of others. About CertainPath CertainPath is a business coaching and training organization that has built successful home service businesses for more than 25 years. We serve 1,200+ member companies across HVAC, plumbing, electrical, and roofing with professional coaching, training for every role, software solutions, and a vendor partner network that delivers millions in member rebates every year. Doubling your sales with a 20% net profit and an inspiring company culture is ALL possible. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information.
On this episode of the Jered Williams Show, host Jered Williams and guest Eddie Barkhurst explain how to grow a plumbing business without loans, investors, or partners by pricing services from day one as if the company already has three technicians, building cash reserves to survive the "Valley of Despair" stages when overhead rises before revenue, treating vehicle debt as an asset, focusing on residential service work, and consistently spending on targeted marketing to generate enough high-ticket calls that the business cash-flows itself through every growth step.
Change Your Filter is entering a new chapter with new hosts Lisa Forrest and Scott Ossim.In Lisa Forrest's first episode as host, she sits down with Jennifer Motti, owner of Evolve Air Conditioning, Heating & Plumbing in Las Vegas, to talk about her journey from salon owner to 51% owner of a $1M HVAC and plumbing business.Jennifer shares what it's really like to work with her husband, grow through a challenging market, compete in one of the toughest HVAC cities in the country, make hard staffing decisions, and choose profitability over chasing growth at any cost.Lisa and Jennifer also talk about women in HVAC, trade school expectations, contractor networking, leadership, business ownership, and why changing your perspective can change the trajectory of your company.Powered by Contractor Commerce.eCommerce for Contractors ... Learn More.Follow us on social!LinkedInFacebookInstagramConnect with Jennifer
How do you go from Tesla to owning a plumbing company?In this episode of Owned and Operated, John Wilson sits down with Jared Worthen to discuss buying a plumbing business, transitioning from tech into the trades, and what it's really like to acquire and operate a home service company.After building his career at Tesla and ServiceTitan, Jared spent years searching for the right acquisition before purchasing Drain Doctors, a plumbing and drain cleaning company on California's Central Coast. He shares the realities of business acquisition, SBA-style entrepreneurship, scaling a small service business, and the lessons he's learned during his first 120 days as an owner.From due diligence and deal structure to hiring technicians, implementing ServiceTitan, improving Google reviews, and building a growth-focused culture, this episode is packed with practical insights for anyone interested in buying a business, running a plumbing company, or growing a home service business.What You'll Learn:→ How Jared went from Tesla and ServiceTitan to plumbing business ownership→ The process of buying a plumbing company and negotiating an acquisition→ Common mistakes first-time business buyers make→ What surprised him most during the first 120 days of ownership→ How ServiceTitan, Google reviews, and marketing are helping drive growth————————————————
Send us Fan MailReturning to SkillsUSA in Atlanta, the guys talk with Denis Hamon aka @denisthepprentice, Paige Knowles aka @alltradespaige, and Michael Riggleman, electrical instructor for the Center for Career and Technical Education in Maryland.Heat pumps struggle in colder weather — but hybrid heat pump solutions powered by propane can deliver the comfort your customers desire. Understanding how to install these systems can help grow your business and set your services apart. Get started with a free, two-hour online course at www.propane.com/hybridSubscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team!Follow Plumbing Perspective IG @plumbing_perspectiveFollow Mechanical Hub IG @mechanicalhubSign up for our newsletter at www.mechanical-hub.com/enewsletterVisit our websites at www.mechanical-hub.com and www.plumbingperspective.comSend John and Tim your feedback or topic ideas: @plumbing_perspective
Send us Fan MailHow do you scale a Home Services Business past the $10M mark without losing your Company Culture or selling out to Private Equity? In this episode of Let's Vent, we sit down with the Owners of Go Green Plumbing, Heating & Air, Alicia Green and Pete Green to break down the exact operational tips, strategies and ideas they implemented to build an independent trade powerhouse. Connect with out Guests: Go Green Plumbing: https://gogreenplumb.com/Alicia Green: https://www.linkedin.com/in/alicia-green-14bb3495/Pete Green: https://www.linkedin.com/in/pete-green-25496072/ Connect with our sponsor: https://freeagency.aiTime Stamps: 01:10 - Introducing Pete & Alicia Green from Go Green Plumbing02:18 - Pete Green's Transition from Programming to "Chief Technology Officer"03:45 - The Truth About Company Culture: There are Always Ups & Downs05:15 - What Happens When People Don't Fit the Mold?06:13 - Shifting from Professional to Lightheartedness in Tough Times07:45 - The Go Green Hiring Process: Do You Let Your Team Make the Decisions?09:20 - The "Princess Castle" Lego Challenge & Out Of Comfort Zone Testing13:16 - Quick to Hire, Slow to Fire: Should Be The Opposite Way Around? 14:15 - The ROI of Training16:55 - Joining Nextstar Network & Implementing Soft Skills Training17:58 - The Academy Structure: Weekly Breakdown of Trades & Certifications22:38 - 60% of Our Business Wouldn't Exist Without the Training Academy23:45 - The Myth of the Unicorn Employee25:03 - Balancing IQ and EQ: Why Technical Skills and Soft Skills Are 50/5027:50 - The Chaos of Early Training Programs vs. Today's Managed Structure29:15 - Building a Clear Pay Plan and Incentivized Levels32:14 - Advanced Lab Training: Partnering with Ultimate Tech Academy in Arkansas33:20 - The Tax Perspective: Are you Paying More? 34:00 - Facing Private Equity (PE) in the Trades38:12 - The Positive Side of PE: Injecting Business Logic and Real Value into the Trades42:50 - Growing Big with Zero Outside Capital45:15 - Why Cheap Prices Come at the Expense of Employees?47:50 - Built on Community assistance: The Go Green Community Promise Program49:35 - "Owned by Google": Venting About the Real Monopolies Dictated by the Industry53:48 - Where Does the Cash Flow? Canadian Agencies vs. Local Greensboro Wages57:25 - Understanding KPI Pressures and Employee Mass Exits58:35 - Why Technicians Stay for Culture and Run from Structure Changes01:01:40 - The Flaw in Flipping: Why Passing Hands Leads to Volume Loss01:05:43 - Processing the Reality of Multi-Billion Dollar Acquisitions in the Trades01:07:55 - The Challenge to Maintain Massive Service Value Over Time01:10:17 - Will AI Supplement or Completely Replace Modern Jobs?01:12:00 - How To Choose a Software That Actually Helps Reduce Workload?01:12:42 - Why the CTO's Workload Increases When Implementing AI?01:13:55 - The Sandbox Mindset: Starting From a Place of Natural Curiosity01:18:15 - Managing Scope Creep When Coding with Accelerated AI Speed01:21:38 - How Non-Technical Leaders Can Leverage Claude?01:23:59 - The "Twice a Day" Automation Rule: Building Your Operational Task List01:28:46 - The Importance of Context and Direct Communication to Create a Prompt correctly01:31:12 - Ostrich Mentality: Why Ignoring the Automation Wave Will Cost People Their Careers01:31:47 - Focus on Eliminating Time Rather Than Solving the World's Problems01:34:00 - How To Hold People Accountable Without Destroying The Company Culture ?01:34:48 - Facts Over Feelings: Gathering Documentation and Data Before Tough Conversations01:38:25 - Final Thoughts on How to Build a Scalable Organization
Hello everyone, and welcome back to Warehouse and Operations as a Career. Over the last several years we’ve discussed dozens and dozens of opportunities in warehousing, transportation, manufacturing, distribution, and logistics. We’ve talked about forklift operators, order selectors, recruiters, dispatchers, transportation managers, supervisors, safety professionals, operations leaders, and many of the global supply chain positions. Today I thought we'd talk about one of the positions or career paths that, well, isn't thought about much but without it, simply put, things would grind to a halt! And that's Building Maintenance. The people who keep the facility running. The men and women who make sure the lights come on, the dock doors open, the HVAC systems cool and heat the buildings and keep our coolers and freezers cold, the plumbing works, and the equipment keeps operating. Without them, nothing else happens. And the amazing thing is many of these careers begin with the simplest tasks imaginable. Changing a light bulb. I'm Marty and let’s talk about it today. When most people start in a warehouse environment, they may enter as a General Labor associate. Maybe we're unloading trailers, stacking pallets, cleaning work areas or even assisting with counting inventory or any of the 50 other tasks that need help every shift. We're learning about attendance, safety rules and procedures, and expectations. We're learning what it means to be part of a team. Managers start noticing people who like fixing things. The employee who notices a broken door handle or a slow roll up door. That associate who reports a leaking pipe. The team member who volunteers to help move equipment. The person who wants to know how things work. Those individuals often find themselves helping the maintenance departments. And that’s where a completely different career journey can begin. Many facilities have what is commonly called a Utility Associate. Sometimes they’re called facility assistants. Maintenance helpers, maintenance utility technicians. The title doesn’t matter much. And the responsibilities are usually very similar. Tasks might include things like replacing light bulbs, painting walls, cleaning dock plates, changing air filters, maybe even minor repairs on equipment, or organizing maintenance supplies, even assisting contractors, and helping the company technicians perform preventive maintenance. These aren’t glamorous jobs. But they’re valuable jobs. And more importantly, they’re learning opportunities. Every task teaches something, every repair becomes a lesson, with every day becoming a classroom. One of the first skills many maintenance associates begin learning is basic electrical work. I’m not talking about becoming an electrician overnight. Of course, electrical work requires training, certifications, and safety knowledge. But maintenance associates often start learning how lighting systems operate, how to replace ballast and LED conversions. Circuit identification, Lockout/Tagout procedures, and electrical safety principles. They begin understanding why power flows the way it does, they learn troubleshooting and how to diagnosis problems. They learn how to identify problems instead of simply reporting them. That’s a valuable skill in any profession. The same thing happens with plumbing. Many maintenance technicians start by helping experienced professionals. They learn how water systems operate, how valves function and how drains are maintained, things like leak identification, and fixture replacement. Then comes one of the most in-demand skill sets in many nations today. HVAC. Or Heating. Ventilation. Air Conditioning. As maintenance associates gain experience, many employers will sponsor training opportunities. Some associates pursue certifications on their own. Before long, they’re troubleshooting rooftop units. Maintaining industrial climate systems. Diagnosing airflow issues. And with those skills comes increased earning potential. What I find fascinating about maintenance careers is how they combine multiple trades into one profession. Electrical. Mechanical. Plumbing. HVAC. Carpentry. Safety. Even project management, vendor relations, and budgeting. It’s one of the most diverse skill sets in the entire facility. And I've found that many maintenance professionals continue developing themselves through formal training. Things like OSHA certifications, Lockout/Tagout training, HVAC certifications, EPA refrigerant certifications, electrical safety training, welding certifications, boiler certifications, preventive maintenance programs, and facility management certifications. Each certification adds another tool to the toolbox. And employers notice. One thing I’ve observed throughout my career is that maintenance professionals become incredibly valuable because they save organizations money. Imagine a conveyor system goes down. Production stops. Orders stop. Shipping grinds to a halt. A skilled maintenance technician can diagnose the issue, repair it, and get operations moving again. That’s value. The ability to solve problems creates opportunities. And, as we've learned, organizations reward problem solvers. As technicians gain experience, I've seen many advance into leadership roles. Maintenance Lead and on to Maintenance Supervisor or Facilities Supervisor. Even Maintenance Manager and Facilities Manager or Regional Maintenance Manager and Director of Facilities positions. These leaders may oversee multiple facilities, maintenance budgets, preventive maintenance programs, and manage vendor relationships, compliance initiatives, construction projects, and safety programs. They’re no longer changing light bulbs, there making strategic decisions and planning future improvements, helping organizations operate efficiently. Now the path isn’t always direct or happening in a straight line. I've witnessed people begin as janitors, as forklift operators. Some come from manufacturing or even the fleet or transportation environments. What matters most is curiosity and the desire to learn. The willingness to ask questions and to volunteer for opportunities. As you know by now, I’ve always believed that careers are built one skill at a time. Very few people just wake up one morning and becomes a Director. Nobody starts as an expert. No one began their career knowing everything. Success is usually much less exciting than people imagine. I think it’s learning one thing today. Another thing tomorrow. And one more thing next week. Then repeating that process for years. If you’re listening today and currently working as a general labor associate, here's a quick exercise. Look around your facility. Notice who repairs things and who troubleshoots equipment, who maintains dock doors, who works on HVAC systems, who keeps the building running. Then introduce yourself. Ask questions and Show interest. You may discover a career path you never knew was there. And if you’re already in maintenance, keep investing in yourself. Take the next class and earn the next certification and the next skill. Because maintenance is one of those professions where learning never stops. technology changes, equipment changes, and our buildings change. The people who continue learning continue growing. Saying all that reminds me of a much earlier episode from back in 2016, episode 11, where we visited with a gentleman named Mike that pretty much lived the life we've discussed here today. I'd urgh you to go check out what he had to say way back then. Anyway, so this week, I challenge you to look beyond the obvious career paths. Sometimes opportunity isn’t driving a forklift. It isn’t sitting in an office or managing a department. Sometimes opportunity is standing on a ladder changing a light bulb and realizing you’ve just taken the first step toward becoming the person responsible for an entire facility. And that’s a pretty incredible journey. Until next time, remember that warehousing, transportation, manufacturing, and operations aren’t just jobs. They’re careers. And every career starts with a single opportunity. And we can make our own opportunities. Well, I've got to go move some freight myself now. Thanks for listening in today, and hey, y'all be safe out there, our friends and family are wanting to see us after our shift.
Episode SummaryThis week on Home In Progress, Dan dedicates the whole show to bathroom remodels -- why they're trending, and how to think one through before spending anything. He covers the tub-or-shower decision, storage planning, lighting that stops working against you, upgrades worth baking in while walls are open, aging-in-place choices, and a full closing section on painting the bathroom right. A practical episode worth saving if a bathroom is anywhere on your horizon.In This Episode[00:00] -- Bathrooms Are Trending[02:15] -- Start With What Bugs You[05:04] -- Tubs or Showers First[07:45] -- Freestanding Tub Reality Check[10:43] -- Tub to Shower Conversion[13:41] -- Storage That Fits Life[16:15] -- Smart Storage Ideas[18:31] -- Bathroom Lighting Problems[19:25] -- Why Mirrors Make You Cringe[20:22] -- Fixing Harsh Shadows[21:43] -- Layered Lighting Basics[22:14] -- Mirror Task Lighting[23:56] -- Sconce Placement Tips[24:54] -- Shower and Night Lighting[26:02] -- Bulb Temperature Consistency[28:00] -- Remodel Upgrades to Add[30:44] -- Aging in Place Choices[33:52] -- Bathroom Paint Essentials[37:02] -- Paint Cure and Humidity[39:10] -- Prep and Tight Spaces[41:19] -- Ceilings and Caulk[43:05] -- Wrap Up and Store DealsBathrooms Are Trending [00:00]Bathroom remodels aren't overtaking kitchens -- kitchens are still the most popular project -- but bathrooms are closing the gap. They're smaller, usually less expensive, and more manageable. And the daily impact is bigger than most people give them credit for. If a kitchen remodel feels out of reach right now, a bathroom is worth serious consideration.Start With What Bugs You [02:15]Before looking at tile or faucets, walk through the bathroom you have and write down everything that bothers you. Not what you'd love to have -- what actually annoys you about the space right now. A lot of renovations look great but feel disappointing because they didn't solve the actual problems. New finishes don't fix a bad morning. Start with what the bathroom needs to fix, then work forward from there.Tubs or Showers First [05:04]The shower or tub is the biggest decision in any bathroom remodel and where serious money gets spent. Dan breaks it into two parts: what fits your life better (some people love a bath; others haven't taken one voluntarily in years), and what fits your existing bathroom layout. Getting swept up in a vision without looking honestly at the space is where projects get expensive.Freestanding Tub Reality Check [07:45]A freestanding soaking tub is a popular idea that can get complicated fast. Most existing bathrooms have an alcove setup -- tub against three walls, drain in place, plumbing at one end. Switching to a freestanding tub means relocating the drain, addressing the floor and walls after the old surround comes out, and making sure there's enough clearance around the tub for it to look intentional.The alternative worth knowing about: deeper alcove tubs, drop-in tubs, or soaking tubs designed to fit a traditional footprint. These can deliver the soaking experience without requiring a full redesign. Even replacing an older alcove tub with a newer one in the same footprint can be a meaningful gain.Tub to Shower Conversion [10:43]If baths aren't your thing, converting a tub surround to a walk-in shower is often a practical fit for what most bathrooms already have. Plumbing can often stay in roughly the same location, the footprint works, and the project tends to line up more naturally with the existing space than a freestanding tub would.One thing to stop and think about first: is this the only tub in the house? Families with young kids need one. Pet owners often do too. Future buyers may care. That doesn't mean you keep it -- just means the decision should be deliberate.Storage That Fits Life [13:41]Storage isn't the exciting part of a remodel, but it may be the biggest factor in whether a renovated bathroom still feels good two weeks after the job is done. Before choosing a vanity, go back to your list of annoyances and ask honestly whether storage is on it -- and whether it should be.The practical question isn't what vanity looks good. It's what the vanity needs to do. Drawers let you see what you have; deep cabinets swallow things. A vanity drawer with a built-in outlet keeps hair tools off the counter. Storage that matches how you actually live beats storage that just looks organized in the showroom.Smart Storage Ideas [16:15]If the footprint isn't changing, there are usually more options than it feels like. Going vertical -- tall cabinets, shelving from counter to ceiling, built-in storage above the toilet -- can add meaningful capacity without touching the floor plan. Recessed medicine cabinets don't have to look like the metal box from 1978; modern versions are framed, mirror-faced, and look like part of the room. And awkward spots -- a dead corner, a gap beside the vanity -- are worth a second look.Better storage organization inside existing space also counts: drawer organizers, pull-outs, a bottom drawer for towels or toilet paper. Build the answer in. Don't assume things will find a home after the remodel if they haven't found one yet.Bathroom Lighting [18:31]Bathroom lighting is often bad in ways people don't fully notice. One harsh overhead fixture, or a row of bulbs above the mirror, creates shadows on the face -- under the eyes, under the nose, under the chin -- that make people look older and more tired than they are. If you walk into your bathroom every morning and immediately want to look somewhere else, the lighting may be a bigger factor than you think.Why mirrors make you cringe [19:25] -- Most bathroom lighting is designed to illuminate the room, not the person at the mirror. A ceiling fixture in the middle of the room does the former. It doesn't do the latter well.Fixing harsh shadows [20:22] -- Light from both sides of the mirror is significantly better than light from above. Sconces on either side spread light evenly across the face, cut shadows, and make grooming more accurate. If side lighting isn't possible, a long horizontal fixture above the mirror is better than a single small bulb.Layered lighting [21:43] -- Good bathroom lighting usually comes from more than one source. General light -- ceiling fixture, recessed lights, or both -- makes the room usable. Task lighting at the mirror is where the real work gets done. One fixture can't do both jobs well.Mirror task lighting [22:14] -- The goal is light on your face, from roughly face level. That's what reduces shadows. A fixture above the mirror alone usually can't deliver that.Sconce placement [23:56] -- Height matters. Too low creates the campfire-flashlight effect. Too high brings the shadows back. Aim for face-level illumination, and let the person who needs the most help from the lighting make the call on placement.Shower and night lighting [24:54] -- A shower with walls that block the main room's light probably needs its own fixture. A dark shower feels less clean and less comfortable than it should. Night lighting is the thing people forget: a dimmer, toe-kick lighting, or a softer secondary source lets you use the bathroom at odd hours without switching on every bulb in the room.Bulb temperature consistency [26:02] -- Cool bulbs feel sterile; warm bulbs can make whites and skin tones look strange. A warm neutral bulb is a solid starting point for most bathrooms. More important than the specific temperature is keeping it consistent across all fixtures. Mismatched bulb temperatures can make the room feel off in a way that's hard to identify -- paint reads differently in different spots, tile can shift color. Sort out lighting before finalizing paint colors or any other choices sensitive to light.Remodel Upgrades to Add [28:00]When a bathroom is torn apart, some things are much easier to add than they'll ever be again. Worth at least pricing out:Heated floors -- bathroom square footage is small, and if the old floor is already coming up, now is the time to askVentilation -- a weak or struggling fan should be replaced now, not after it causes moisture damage to a freshly renovated roomOutlet placement -- if outlets are always in the wrong spot, fix it while walls are openShower niche -- easier to build in now than to add laterShower lighting -- while the walls are accessibleBlocking for grab bars -- you may not want them now, but blocking costs almost nothing during a remodel and makes installation easy whenever you doAging in Place Choices [30:44]If you plan to be in the home long-term, a remodel is a good moment to make choices that work better as you age. This doesn't have to look like a care facility. Options have improved considerably. A curbless shower can look modern. A wider shower entry feels more open. A shower bench can feel spa-like. A handheld...
Discover when to sell your plumbing business and how to maximize its value. We explore why personal readiness often matters more than market timing, and the critical preparation steps that can boost your sale price by up to thirty percent. Learn more at https://coregrowthgroup.com/what-time-sell-plumbing-company Core Growth Group City: Marble Falls Address: 2205 Warehouse Circle Website: https://coregrowthgroup.com/
Service Business Mastery - Business Tips and Strategies for the Service Industry
Most contractors think branding is about logos, colors, and marketing. It's not. The strongest brands in the trades do something much more powerful: they attract great employees, create loyal customers, and make growth easier. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Levi Torres, founder of High 5 Plumbing, Heating, Cooling & Electric, to discuss how consistent branding became the foundation for one of Colorado's fastest-growing home service companies. What started as a simple idea—a high five at the end of every service call—evolved into a recognizable brand that helps attract top talent, improve retention, and create a culture employees are proud to be part of. Levi shares how High 5 uses social media, training systems, operational consistency, and employee development to build a company that technicians actively want to join. They discuss: • Why branding is a recruiting tool, not just a marketing tool • How company culture influences hiring success • The power of consistency in building trust • Why social media has become a recruiting engine • Creating clear career paths for technicians • Building training systems that support growth • How documentation makes scaling easier • Expanding into HVAC and electrical without losing culture • The role of AI in coaching and employee development • Why employee experience directly impacts customer experience If you're struggling to hire quality people, improve retention, or scale your service business, this episode will show you how a strong brand can solve more problems than you think. Timestamps 00:00 Building a Social Media Presence 06:12 Naming the plumbing business 08:06 Starting to focus on plumbing 10:54 Importance of personal growth in business 14:23 Adapting Branding During Covid 18:02 Switching to social media strategy 20:02 Social media's role in recruiting 23:38 Training technicians to show passion 26:50 Building a Trusting Work Culture 30:15 Employee system review meetings 35:14 Setting up HVAC systems 38:10 Following systems for success 41:22 Customer acquisition strategies and shifts 44:01 Rotating manager-led training sessions 47:49 Utilizing AI for company growth 49:52 Experience with automatic recording systems 54:37 Understanding team roles and strengths 56:42 Balancing revenue and company culture Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Joshua Crouch: https://www.linkedin.com/in/josh-crouch/ Levi Torres: https://www.linkedin.com/in/levi-torres-9b4b97103/ Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmasterypodcast • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/ Breezy: Capture 25-30% more clients with Breezy AI Agents. Use code 'SBM' to book a demo and get $500 on us: https://getbreezyapp.com/schedule-demo PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo
Send us Fan MailBall Watching hosts, Jake Koenig and Justin Graham, recap the USMNT's 4-1 win over Paraguay in their opening match of the FIFA World Cup, and preview their second group stage against Australia!Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!
Only 35% of plumbing business owners have succession plans, yet a massive labor shortage creates unprecedented sale opportunities. Discover the three exit strategies, four preparation steps, and critical timeline needs to protect your legacy and maximize your business value. Core Growth Group City: Marble Falls Address: 2205 Warehouse Circle Website: https://coregrowthgroup.com/
Todd Glister and Andy Cam look into what's happening at Installer Show 2026, taking place on the 23rd, 24th and 25th of June at the NEC in Birmingham. Organiser, Joe Sharpe joins the show to talk about the growth and expansion of the show and what's going on this year. Billy Boardman, who attends every year chats about why he goes and also whether the expansion and addition of other trades is a good thing or not. Brad from the Bald Builder's Breakfast on Fix Radio shares details about their plans to broadcast from the show and also his experiences at the show in previous years.
Matt Litchford of Brown's Heating, Air, Plumbing & Electrical shares the story behind the company's growth over the past 20 years. He discusses how founder Brandon Brown built the business from the ground up with a small loan, as well as his own 25-year career in the electrical trade and what led him to join the Brown's team.Matt also talks about the expansion of the company's services to include electrical work, the challenges of building customer awareness, and the importance of hiring trustworthy employees. He emphasizes the value of following industry codes and standards, as well as the role community support and the CVABC have played in helping Brown's grow into a trusted local business.
Most plumbing business owners are busy but not profitable — and there's a reason for that. In this video I walk through the 7 specific things I would focus on if I were trying to hit $1 million this year in my plumbing business: knowing the numbers, fixing pricing, generating consistent leads, increasing average ticket, building a sales system, getting out of the truck, and locking in daily focus. If you want predictable revenue growth in your plumbing company, these are the right things to work on.Join the Success Academy
Key Takeaways: Think of Budgeting Like Plumbing: Money needs a clear path to flow through your financial life. A good budget helps make sure bills, savings, and investments are all working together smoothly. Use Separate Accounts for Different Purposes: Keeping money in separate accounts for fixed expenses, spending, savings, and investments makes it easier to stay organized and avoid overspending. Build Emergency and Tax Funds: Having dedicated accounts for emergencies and taxes helps you handle unexpected costs without disrupting your other financial goals. Automate Good Financial Habits: Automatic transfers to savings, investments, and other accounts make it easier to stay consistent and build wealth over time. Stay Aware of Your Finances: Even when your finances are automated, regularly reviewing your accounts helps you stay informed, catch problems early, and make better decisions. Chapters: Timestamp Summary 0:00 Budgeting and Financial Systems as Plumbing for Your Money 1:15 Managing Finances by Separating Fixed and Discretionary Expenses 3:43 Managing Finances with Fixed, Discretionary, and Emergency Accounts 5:11 Planning for Taxes by Allocating Funds Monthly 5:49 Rethinking Emergency Funds and Financial Security Strategies 7:40 Balancing Automation and Awareness in Financial Planning Powered by ReiffMartin CPA and Stone Hill Wealth Management Social Media Handles Follow Phillip Washington, Jr. on Instagram (@askphillip) Subscribe to Wealth Building Made Simple newsletter https://www.wealthbuildingmadesimple.us/ Ready to turn your investing dreams into reality? Our "Wealth Building Made Simple" premium newsletter is your secret weapon. We break down investing in a way that's easy to understand, even if you're just starting out. Learn the tricks the wealthy use, discover exciting opportunities, and start building the future YOU want. Sign up now, and let's make those dreams happen! WBMS Premium Subscription Phillip Washington, Jr. is a registered investment adviser. Information presented is for educational purposes only and does not intend to make an offer or solicitation for the sale or purchase of any specific securities, investments, or investment strategies. Investments involve risk and, unless otherwise stated, are not guaranteed. Be sure to first consult with a qualified financial adviser and/or tax professional before implementing any strategy discussed herein. Past performance is not indicative of future performance.
On this episode of the Jered Williams Show, Jered and co-host Eddie break down everything needed to launch and scale a plumbing business in 2026, covering memorable branding, simple margin-based pricing, aggressive lead generation through paid ads and organic content, disciplined phone answering and scheduling, in-home sales that present multiple options, and hiring people who fit documented systems. They stress sacrificing lifestyle, reinvesting profits, and holding teams accountable to avoid chaos while using AI tools to speed up marketing and website setup. The core message is that success comes from consistent execution, the right mindset, and treating early years as an investment in long-term freedom rather than instant gratification.
Big changes are coming to the plumbing and HVAC trades — and the people who train for them now will lead tomorrow. In this energetic episode, we chat with Marty Kuerzi and David McConnell from UA Local 502 about how two industries are converging and what that means for the next generation of skilled workers.We explore:• How plumbing and HVAC trades are blending as new technologies hit the market• The coming shift to heat pump water heaters and air-to-water monobloc systems• Why apprenticeships, certifications and cross-trade training matter more than ever• The role of unions and UA Local 502 in preparing workers for industry change• Why contractors who invest in education will thrive while others fall behindMarty, David and Clifton share an honest, ground-level look at the skills, mindset and teamwork it takes to adapt. They talk about embracing change instead of fearing it, leaning on younger talent with new tech skills, and refusing to "pull up the ladder" on the next generation. If you're a contractor, apprentice, educator or industry leader, this conversation offers practical insight for you on where the trades are heading.Learn more about UA Local 502 and the work they're doing to train the next wave of skilled professionals at lu502.com.#HVAC #Plumbing #SkilledTrades #ESCO #ESCOInstitute #UALocal502--------------------------------------------------------------------------------------------------------
Most plumbing business owners are working harder than ever and still can't break through to the next level — not because they're bad plumbers, but because they're still thinking like a technician instead of a business owner. In this video I break down the 5 specific shifts every plumbing company has to make to reach seven figures: getting out of the truck, building systems, fixing pricing, assembling a real team, and building the four core business systems that make growth predictable.Join the Success Academy
It's about to get hot in the PNW!! Today we took stories about "what got ruined by the heat?" Any kind of heat...someone is going to win today's "Fill it up & Tune it up" promotion with CM Heating, Cooling, Plumbing and Electrical!
Send us Fan MailTim and John record from the SkillsUSA competition in Atlanta. We kick it off with Brandon Hudson, Director of Workforce Development, SkillsUSA, and then we talk to two Skills winners, Charlie Goode from the plumbing competition and Tristan Coates from the carpentry category.Today's homes need more than a single energy source. Power key home systems like home heating, water heating, cooking, and backup power with propane to build high-performance homes ready for today's grid constraints and future demand. Propane delivers reliable whole-home performance while reducing electric load. Learn more at propane.com/residentialSubscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team!Follow Plumbing Perspective IG @plumbing_perspectiveFollow Mechanical Hub IG @mechanicalhubSign up for our newsletter at www.mechanical-hub.com/enewsletterVisit our websites at www.mechanical-hub.com and www.plumbingperspective.comSend John and Tim your feedback or topic ideas: @plumbing_perspective
In this episode of Lennox ON AIR, Doug and Dave sit down with dealer Richard Dorman (Rite Way Heating, Cooling, and Plumbing) and DM Sean Dinel to break down why speed to lead has become a defining advantage in today's market. From shifting homeowner behavior to rising competition and lead costs, they explore how dealers are rethinking lead generation—from leveraging existing customers to testing new tools, digital strategies, and grassroots approaches.The conversation also highlights where many dealers lose opportunities: after the lead comes in. Sean and Richard share what effective follow-up really looks like, how top performers track and optimize every lead source, and why doing nothing is no longer an option. If you're looking to move faster, convert more, and build a more resilient pipeline, this episode delivers practical, real-world insights you can put to work right away.Calling all HVAC techs! Got a hilarious story, eye-opening tip, or hot opinion to share? Fill out our quick questionnaire for a chance to be featured on Lennox ON CALL!Lennox ON AIR is a Lennox Learning Solutions Production.
Andy Cam and Todd Glister talk about when Plumbing & Heating Engineers should do certain things. They talk about how a Plumbers day could unfold in an ideal world... and then what really happens and also share some stories of having the best and worst timing ever!
Should we stop installing combi-boilers? Eric and Andy discuss the pros and cons of combi-boilers, the longevity of different heating systems, and practical advice for choosing the right water heating solutions for North American homes.Chapters00:00 The Combi-Boiler Debate05:20 Longevity and Efficiency of Heating Systems10:44 Indirect Water Heaters vs. Combi-Boilers15:49 The Importance of Proper Sizing20:53 The Future of Combi-BoilersText the guys your ideas & feedback! Send us your feedback or topic ideas over on our social channels!Eric Aune @mechanicalhub Andy Mickelson @mick_plumbNewsletter sign up: https://bit.ly/MH_email
Send us Fan MailBall Watching hosts, Jake Koenig and Justin Graham, recap the USMNT's 2-1 loss against Germany and preview their opening match of the 2026 FIFA World Cup against Paraguay!Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this engaging interview, Mr. Steve shares his journey from tech to real estate and plumbing, emphasizing the importance of embracing chaos, character, and relationships in business and life. Discover insights on market adaptation, building resilience, and the power of gratitude. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Book a free strategy call with CertainPath to see how we can help you hit your goals and beyond: https://bit.ly/4b0wLaZ Or call us at: (214) 453-1591 $17 million in residential HVAC sales. One comfort advisor in Boise, Idaho. Here's how Cord Nichols sells the top-tier system — every time. Cord Nichols isn't a closer who shows up Friday with a quote book. He's a comfort advisor at Diamond Heating & Cooling in Boise, Idaho — and he's quietly sold roughly $17 million in residential HVAC, including $2.25 million last year alone. He's a 7x Crown Champion at CertainPath, the program's top sales tier. Cord didn't start in HVAC. His first sales job was door-to-door — security in his early twenties. He moved to Utah looking for a wife, found her, then sold solar door-to-door before the solar industry tightened in the mid-2010s. Wanting a trade he could "sink his teeth into" — and not be a one-trick pony — he approached Diamond cold. He'd never sold HVAC. But owners Rick and Sue Ellen hired him for his sales background. Today he's a Dave Ramsey debt-free dad of four (with a fifth on the way) who recently paid off his mortgage — all on residential HVAC sales. In this episode, Cord walks Bob Houchin through the exact playbook — every question he asks, every option he names, every word he uses — for turning a single in-home consultation into a top-tier HVAC sale. In this conversation, you'll discover: • The $17M reveal — and the on-camera moment where Bob puts the career number on record • Why Cord opens every options reveal by repeating the customer's own words back to them • The Kia-vs-Toyota framing he uses to explain tiered HVAC systems in 30 seconds • The "Is there any reason I can't ask for your business today?" close — and the three answers it always produces • Why Cord names options after the customer's hobbies (the "14-Point Buck" move) • The clipboard intro that disarms skeptical homeowners ("I'm just going to be taking some notes") • "I am your one throat to choke" — the post-sale handoff line that earns lifelong customers Whether you're a comfort advisor working to break $2M for the first time, a sales manager building a residential HVAC playbook, or an owner trying to understand what consistent top-tier closing looks like — Cord's process is a masterclass in trust-first, conviction-led HVAC sales. Watch on YouTube or listen on your favorite podcast platform. And don't forget to subscribe to The Successful Contractor for more interviews that move the needle. About The Successful Contractor is a podcast for residential HVAC, plumbing, electrical, and roofing contractors. Hosted by Bob Houchin, each episode features real contractor growth stories, hard-won business insights, and practical takeaways for building a profitable home services company. Meet the Guest Cord Nichols is a comfort advisor at Diamond Heating & Cooling — a family-owned, values-based HVAC company in Boise, Idaho, founded by Rick and Sue Ellen. After several years selling door-to-door (security in his early twenties, then solar in Utah and Idaho), Cord joined Diamond with zero HVAC experience and a strong sales background. He's now a 7x CertainPath Crown Champion with roughly $17 million in residential HVAC sales — including $2.25 million in his most recent year. He lives in Boise with his wife and four kids (with a fifth on the way) and recently paid off his mortgage as a Dave Ramsey debt-free family. Connect CertainPath: https://www.mycertainpath.com Show Notes The Successful Contractor Podcast is part of the CertainPath family. CertainPath is a business coaching program for residential HVAC, plumbing, electrical, and roofing contractors. For 25 years, we've helped contractors double their revenue, hit 20% net profit, and build teams that stay. With proven systems, professional coaching, software solutions, and a member community of 1,200+ strong — Success is Made Certain. Visit www.mycertainpath.com for more information. FOLLOW CERTAINPATH: Facebook: https://www.facebook.com/CertainPath LinkedIn: https://www.linkedin.com/company/certainpath Instagram: https://www.instagram.com/certainpath/
Opinions on how many conclusions to draw from Roots’ 0-1 loss to Colorado Springs range from “none” to “some, who knows how many”. The conversation quickly turns to more entertaining forms of media, and plumbing.
The global economy is fragmenting, and it could lead to a hit of $6 trillion to GDP worldwide. That's more than the impacts of the COVID-19 pandemic or the 2008 financial crisis. So what exactly is causing this fragmentation, and can the impacts be mitigated? Finance industry experts join us to explore the forces of fragmentation and examine a new report by the World Economic Forum and Oliver Wyman, which quantifies its impact and details the consequences on the global economy and emerging markets in particular. Guests: Matt Strahan, Private Market Initiatives Lead at the World Economic Forum Daniel Tannebaum, Global Anti-Financial Crime Practice Leader at Oliver Wyman Anne Walsh, Managing Partner and Chief Investment Officer of Guggenheim Partners Daniel Mminele, Chairman of Nedbank Links: Deepening Divides: The Cost of a More Fragmented Financial System: https://wef.ch/financialfragmentation26 Related podcasts: Chief Economists Outlook: counting the cost of the Hormuz crisis, with Maersk's Ilaria Maselli: https://www.weforum.org/podcasts/radio-davos/episodes/chief-economists-outlook-maersk-ilaria-maselli/ The Iran oil shock: will it force the world to re-think the future of energy?: https://www.weforum.org/podcasts/radio-davos/episodes/oil-shocks-hormuz-iran-columbia-energy-exchange-jason-bordoff/ The rise of industrial policy - why governments are back in the business of business: https://www.weforum.org/podcasts/radio-davos/episodes/industrial-policy-trade-choke-points/ Welcome to Cold War Two: historian Niall Ferguson on geopolitics in 2026: https://www.weforum.org/podcasts/radio-davos/episodes/niall-ferguson-geopolitics-cold-war/ Check out all our podcasts on wef.ch/podcasts: YouTube: - https://www.youtube.com/@wef/podcasts Radio Davos - subscribe: https://pod.link/1504682164 Meet the Leader - subscribe: https://pod.link/1534915560 Agenda Dialogues - subscribe: https://pod.link/1574956552
Send us Fan MailBall Watching hosts, Jake Koenig and Justin Graham, dissect the 2026 USMNT World Cup Roster from top to bottom, recap their 3-2 win over Senegal, and preview what's to come in Chicago against Germany!Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!
Send us Fan MailTim and John talk with Lauren Brand, director of marketing for Housecall Pro about the this Thursday's Spring Summit, and we talk about the 40 Under 40 campaign. Register here for the Spring Summit.Subscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team!Follow Plumbing Perspective IG @plumbing_perspectiveFollow Mechanical Hub IG @mechanicalhubSign up for our newsletter at www.mechanical-hub.com/enewsletterVisit our websites at www.mechanical-hub.com and www.plumbingperspective.comSend John and Tim your feedback or topic ideas: @plumbing_perspective
Topic:Toilets are one of the greatest inventions ever, but(t) they can kill
Send us Fan MailJudaline Cassidy's journey began in Diego Martin, Trinidad, where she grew up facing poverty, abandonment, and countless obstacles. Unable to afford university, she made a decision that would change the course of her life forever—she enrolled in plumbing at the John Donaldson Technical Institute.What followed was an extraordinary journey from Trinidad to New York City, where Judaline became one of the first women in her union, built a successful career in the skilled trades, and founded Tools & Tiaras, a nonprofit that empowers young girls through trade skills, confidence-building, and leadership development.In this episode, Judaline shares powerful stories about growing up without her parents, finding strength through her great-grandmother's guidance, overcoming discrimination as a Black immigrant woman in construction, and why she believes skilled trades can transform lives.We also discuss the importance of trade education, the future of work, the rise of AI, confidence, resilience, and why every young person should learn a skill that can take them anywhere in the world.Topics include:• Growing up in Diego Martin• John Donaldson Technical Institute• Life as a female plumber in New York• Becoming the first woman in her union• Trade school vs university• Building Tools & Tiaras• Confidence, grit and resilience• Women in construction and skilled trades• Entrepreneurship and leadership• Creating opportunities for the next generationJudaline's story is a powerful reminder that where you start does not determine where you finish.
Most plumbing business owners don't realize their best free marketing strategies are already sitting inside their business — in their past customers, their trucks, and every job they finish. In this video I break down 10 specific ways to build a marketing system for your plumbing company that keeps the phone ringing without paid ads. If you're tired of writing a check every month just to make the phone ring, these plumbing marketing strategies are where to start.
Send us Fan MailBall Watching hosts, Jake Koenig and Justin Graham, wrap their "Road to '26" interview series with a true icon of the modern American pitch: Jozy Altidore.With 115 caps, an MLS Cup title, and an MLS Cup MVP on his mantle, Jozy stands alone as one of the most dominant forces in national team history. As the third-highest goalscorer in USMNT history with 42 goals, he has summited the highest peaks of the sport and carries a rare, elite understanding of what it actually takes to win on the world stage.Now navigating the boardroom as the Chief Soccer Officer of our show partner, Sogility, Jozy is leveraging state-of-the-art, data-tracked training technology to fundamentally revolutionize how this country develops youth talent.We sit down with the absolute legend to dive deep into his legacy and look ahead to the home crucible of 2026, covering:The CSO Mandate: Unpacking his transition from scoring headlines to corporate leadership. Jozy explains how data and sensory tracking tech are designed to close the global development gap and fix America's historical training deficiencies.The Art of the No. 9: A masterclass on the pure, instinctual mechanics of elite finishing. Jozy details the fine line between clinical execution and overthinking in the box, and breaks down his absolute favorite international career goals.Handling the World Stage: What does it actually feel like to walk onto a pitch with the emotional expectations of an entire nation on your back? Jozy shares the mental adjustments required to handle the pressure cooker of multiple FIFA World Cups.The Pochettino Formula & 2026 Mandate: With the tournament arriving at our front door, Jozy issues a direct, filterless reality check for the current player pool. He reveals the exact baseline trait Mauricio Pochettino's squad needs to adopt to ensure 2026 is a success.Whether you want to hear from one of the greatest strikers to ever wear the crest or see the technological blueprint changing the sport's future, you cannot miss this grand finale.Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!
Featured on WGN Radio's Home Sweet Home Chicago on 05/30/26: Center Guard Plumbing's Mike Epping joins the show to inform listeners that plumbers actually do gas leak repairs. Mike talks about gas system safety, bringing it up to code, and how to diagnose plumbing issues in your home. Go to wgnplumber.com or call 847-406-8883 to […]
This week on Home Sweet Home Chicago, David Hochberg is joined by Center Guard Plumbing's Mike Epping to talk all about gas leak repairs. Next, Jim Brown of The Sarah Leonard Team at Legacy Properties reassures listeners that the housing market is stabilizing. Then, Rob Lindemann, CEO of Lindeman Chimney, Fireplace, Heating, and Cooling, joins […]
This is how you scale a contracting business without burning yourself out.Sam Wakefield and Doug C. Brown just became business partners. Sam's been training contractors on sales and systems for years. Doug took Tony Robbins' sales team from seventeen point eight percent close rates to forty-three point two percent in four months. He's worked with ClickFunnels, E-Myth, and dozens of trades companies.When they combined forces? Exponential results.In this episode, you'll see exactly how we scaled a plumbing business from forty-five thousand dollars per month to one hundred fifty thousand dollars per month in ninety days. That's three times revenue in a quarter. But here's where it gets good. When Doug looked at the numbers, he cut the plumber's expenses in half. Then we added process around everything. And within two and a half weeks into the month, this guy had his best sales day, best sales week, and was on track for his best month ever.That's revenue growth plus expense reduction plus process improvement happening at the same time.How We Scaled This Plumbing Business:Step one: revenue growth through sales training and systems. Step two: expense restructuring and profit optimization. Step three: process implementation around everything. Result: triple the revenue in ninety days, cut expenses in half, best month ever by week two point five.The Formula:Money in minus money out equals result. That result equals the owner's quality of life. If you improve both sides of that equation at the same time, you transform the owner's life.Key Teaching Points:Why most contractors build the business on their own backHow to get it off your back through process and systemsThe axiom: success happens at the speed of implementationNinety percent of your time should be spent selling when growing to your first millionBut selling at a profit, that's the differenceSam's strength: revenue growth, sales frameworks, communicationDoug's strength: expense reduction, profit margins, process, efficiencyTogether: exponential growth contractors never thought possibleThe right tool at the right time, why most people fail with softwareMost contractors buy wrong tools at the wrong time or right tools at the wrong timeSoftware doesn't fix broken business fundamentalsNo magic bullets in businessDigitized follow-ups and AI call centers are distractions if the timing is wrongWhy random tools and software waste contractor's moneySame concepts apply whether you're two hundred K or two hundred million in revenueBut your focus changes at each stageRussell Brunson was Doug's student at Tony Robbins before ClickFunnelsDoug's credentials: Tony Robbins, ClickFunnels mentor, E-Myth, trades companiesRevenue growth without profit improvement equals owner crushedProfit improvement without revenue growth equals leaving money on the tableYou need both at the same time with proper processThe synergy of growing revenue, cutting expenses, and adding systems simultaneouslyReal Results from This Episode:Virginia plumber, forty-five thousand dollars per month in sales. After ninety days with Sam's training, one hundred fifty thousand dollars per month. Then Doug restructured the expenses, cut them in half. Then we added process. Week two point five into the month, best sales day ever, best week ever, best month ever. And that's just the beginning because we're still implementing.Work with Sam & Doug:Website: https://www.closeitnow.netCoaching and training: https://www.closeitnow.net/coachingFacebook group: https://www.facebook.com/groups/closeitnowEmail: sam@closeitnow.netGoogle Review: https://g.page/r/CbfnnDqTCwQdEAE/reviewThe Build - Company Scaling Partnership:This is the new offering from Sam and Doug. Not just sales training. Not just profit optimization. Both. Together. You built the revenue. We help you build the business. Email sam at closeitnow.net to apply.Summer Sales Surge Series 2026:Live virtual training June through September. Monday nights seven PM Central. Fourteen ninety-seven dollars for the entire bundle. Email sam@closeitnow.net or visit salesurgebundle.comThree Ways to Work with Sam:One: On-site training. Half-day classroom plus half-day ride-alongs with your team.Two: Virtual training. Same frameworks, delivered remotely for teams or individuals.Three: The Build. Company scaling partnership with Doug C. Brown. You built the revenue. We help you build the business.Next Week: Leader of One, Leader of ManyLeave a review on Apple Podcasts or Google to help more contractors find this show.Google Review Link: https://g.page/r/CbfnnDqTCwQdEAE/review
Send us Fan MailBall Watching hosts, Jake Koenig and Justin Graham, continue their "Road to '26" interview series with St. Louis soccer royalty and a true pillar of the American game—Mike Sorber. Mike didn't just witness the 1994 soccer revolution; he was the tactical anchor and engine room for it. From his legendary days as a SLU Billiken to becoming the first American to play in Mexico's top flight with Pumas, he has navigated some of the toughest, grittiest environments in soccer history. With the World Cup returning to the U.S. in 2026, he joins us at the perfect moment to bridge his historic playing days with his elite coaching career across the USMNT, New York Red Bulls, and St. Louis CITY SC.We get "on the grass" with the mastermind himself to cover:The 1994 Crucible: We dive into what the internal vibe was like in the locker room when players felt they were playing for the literal survival of the sport in the U.S.. Mike breaks down Bora Milutinović's specific tactical mandate for him as the squad's quiet anchor.The St. Louis DNA & Liga MX Trailblazing: We discuss how growing up in the unique St. Louis soccer ecosystem prepared him for a professional career before MLS even existed. He shares how a Midwestern "chip on the shoulder" helped him navigate Mexico's top flight.The Coaching Blueprint: We look at his transition to the tactical board and how much of the high-intensity Red Bull pressing philosophy he injected into the foundation of St. Louis CITY SC. He reveals the behind-the-scenes non-negotiables required to establish a club's expansion identity.The Road to 2026 & Legacy: We ask whether the return of the tournament feels like a true "mission accomplished" moment for his generation. Plus, he reveals the exact trait the current 2026 USMNT roster needs to "steal" from the 1994 squad to achieve real success.Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!
Send us Fan MailWhen will sustainability not be a just descriptor but integrated into a company's plan? John and Tim talk with Chrissie Walsh and Lindsay McIver Zingg of GF about the building the future of sustainable water infrastructure through intentional innovation, practical partnerships, and constructive collaboration.Subscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team!Follow Plumbing Perspective IG @plumbing_perspectiveFollow Mechanical Hub IG @mechanicalhubSign up for our newsletter at www.mechanical-hub.com/enewsletterVisit our websites at www.mechanical-hub.com and www.plumbingperspective.comSend John and Tim your feedback or topic ideas: @plumbing_perspective
Send us Fan MailBall Watching hosts, Jake Koenig and Justin Graham, break down St. Louis CITY SC's 3-0 win over Austin FC at home!Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!
Send us Fan MailWe explore the challenges and lessons learned from installing new heat pump systems, including a detailed account of a failed project. We discuss equipment selection, troubleshooting, and the realities of integrating innovative technology into residential heating and hot water systems.Chapters00:00 Introduction to New Technologies in HVAC02:44 Challenges with New Equipment Installations05:21 Case Study: Air to Water Heat Pump Installation08:00 Understanding System Limitations and Performance10:44 The Importance of Proper Equipment Selection13:35 Learning from Past Experiences16:16 Customer Expectations and Communication18:58 Technical Challenges and Support Issues20:16 Navigating Equipment Challenges23:11 Customer Communication and Solutions26:14 Innovative Heating Solutions29:49 Quality of Equipment and Manufacturing33:19 Understanding Heat Pump PerformanceSend us your feedback or topic ideas over on our social channels!Eric Aune @mechanicalhub Andy Mickelson @mick_plumbNewsletter sign up: https://bit.ly/MH_email
(00:00) What is the deal with all this darn traffic? Hardy's central air is on the fritz and is wondering what's an appropriate time to text the owner of 128 Plumbing, Heating & Cooling to get it fixed.(22:10.498)(35:08.496) WHAT HAPPENED LAST NIGHT: Willson Contreras hit his team-leading 10th homer, and Sonny Gray outpitched Seth Lugo as the Boston Red Sox beat the Kansas City Royals 3-1 on Monday night. Plus, we check in with the NBA and NHL playoffs!Please note: Timecodes may shift by a few minutes due to inserted ads. Because of copyright restrictions, portions—or entire segments—may not be included in the podcast.CONNECT WITH TOUCHER & HARDY: linktr.ee/ToucherandHardyFor the latest updates, visit the show page on 985thesportshub.com. Follow 98.5 The Sports Hub on Twitter, Facebook and Instagram. Watch the show every morning on YouTube, and subscribe to stay up-to-date with all the best moments from Boston's home for sports!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.