Podcasts about Plumbing

Book a free strategy call to see how we can help you hit your goals and beyond: https://bit.ly/3TvGiNW or call us at: (214)-453-1591  Grab our FREE resource: The Foundation Series, Real strategies to build a business that runs (and grows) without chaos: https://bit.ly/3Yqzow5  --------------------------------------------------------------------------------  What if the refrigerant decision you make today determines whether you're ahead of the curve—or scrambling to catch up five years from now?  Ben Middleton, National Sales Training Manager for Goodman, Amana, and Daikin, has spent nine years helping contractors navigate the biggest shifts in HVAC. In this episode of The Successful Contractor, Ben breaks down why Daikin chose R-32 over 454B, what that means for your business, and why the contractors who embrace change now will dominate their markets.  But this conversation goes far beyond refrigerants. Ben shares how Daikin is revolutionizing HVAC training with virtual reality—yes, actual VR headsets that eliminate distractions and boost retention. He reveals a game-changing rebate tool that finds all 2,000+ utility programs and files the paperwork for you. And he delivers a powerful message about thriving in what he calls the era of 'perma-uncertainty.'  What You'll Learn in This Episode:  •   Why Daikin chose R-32 over 454B—and the real-world benefits contractors are seeing (smaller units, lower cost, proven since 2012)  •   How to use Daikin's free VR training to get new techs job-ready faster  •   The Daikin Energy Rebate Center—a tool that finds all available rebates and files the paperwork for homeowners  •   Why the $2,000 IRA heat pump rebate is going away—and how to use that urgency to close more sales NOW  •   The financing shift: why 15-year loans are now beating 0% interest (and what it means about affordability)  •   Ben's 'perma-uncertainty' framework—why NOW is the time to innovate, test, and push the envelope  •   Why Ben says 'the days of the cube-style unit are numbered'—and how to position yourself as the innovator in your market  •   Critical advice: have 3-6 months of operating capital in the bank  Ben also hosts his own podcast, Accelerated HVAC Success, where he brings in vendors, contractors, and product managers to share what's working right now. Check it out on YouTube: https://www.youtube.com/@AcceleratedHVACSuccess  Resources Mentioned: •   R32Reasons.com - Learn why Daikin chose R-32 •   HVAC Learning Campus - Free on-demand training and VR simulations •   Daikin Energy Rebate Center - Find and file utility rebates automatically  Whether you're evaluating refrigerant options, looking for better training tools, or trying to figure out how to close more sales in a tight economy—this episode delivers actionable insights you can use today.  Watch now on YouTube or listen on your favorite podcast platform. And don't forget to subscribe to The Successful Contractor for more interviews that move the needle.  Chapters:  00:00 - Meet Ben Middleton, National Sales Training Manager at Daikin 02:15 - Time Is the Biggest Barrier to Training 06:28 - Ben's Journey: From Aeronautical Engineering to HVAC Training 09:45 - The Ripple Effect of Great Training 11:41 - Accelerated HVAC Success Podcast 14:36 - Why Daikin Chose R-32 Over 454B 18:30 - R-32 Is Proven Since 2012 19:00 - Market Response to R-32 21:55 - The Financing Shift: 15-Year Loans vs 0% Interest 23:26 - Daikin's Core Value: Absolute Credibility 26:37 - The Days of the Cube-Style Unit Are Numbered 27:50 - Daikin's Training Resources & HVAC Learning Campus 30:50 - The Daikin Energy Rebate Center 31:20 - The $2,000 Heat Pump Rebate Is Going Away 33:49 - VR Training: The Magic School Bus for HVAC 37:15 - Why Retention Is Higher in VR 40:13 - Perma-Uncertainty = Innovation Opportunity  Show Notes  The Successful Contractor Podcast is a part of the CertainPath family. CertainPath builds successful home service businesses—and has for 25 years. We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,200+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible. Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information.  FOLLOW CERTAINPATH:  Facebook: https://www.facebook.com/CertainPath LinkedIn: https://www.linkedin.com/company/certainpath Instagram: https://www.instagram.com/certainpath/ 

On this episode of the Jered Williams Show, Jered and his guest, Eddie, discuss the key strategies and challenges involved in building a 1 million dollar plumbing business from scratch in 2026. They emphasize the importance of having the right systems and processes in place, such as a clear pricing strategy, a robust CRM system, and a dedicated customer service representative. They also highlight the significance of effective communication and management of employees, aligning them with the company's mission and goals, and overcoming limiting beliefs and mindsets. The hosts provide valuable insights on time management, hiring the right people, and maintaining a disciplined approach to achieve the desired growth and success.

Most claims “AI programs” die the same way: you buy models, bolt them onto core, and discover your data can't support event-driven decisions. The result isn't bad predictions—it's diary-driven claims, slow closes, reserve noise, and a false sense of progress. Heather Wilson (CEO) and Mubeen Rabbani (CPO) at Clara Analytics have lived this at scale: thousands of claims triaged daily, with alerts tied to measurable financial lift and operational impact. Their thesis is blunt—AI value is an operating model problem, and the hidden constraint is ingestion, normalization, and mapping across messy, multi-source claims data. Join live if you want to review your current approach: what breaks first, what to measure, and what changes when claims becomes always-on instead of scheduled. #InsurTech #Claims

Send us a textJohn & Tim engage with Greg Guse, the Director of Engineering for the Malco Group, discussing his background in tool development, innovations in the industry, and the importance of customer-centric solutions. They explore the challenges of supply chain volatility, the role of technology in design, and Malco's initiatives in training and workforce development.This episode is brought to you by Bradford White — trusted by pros for high-quality, innovative products. Their new AeroTherm Series G2 hybrid electric heat pump water heater is their most efficient yet, boasting a best-in-class 4.20 UEF on the 65-gallon model. It features the easy-to-use ICON System LED display, ultra-quiet operation, and flexible zero-clearance installation. Plus, with Bradford White Wave built-in connectivity, you can perform diagnostics remotely and your customersSubscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team! Follow Plumbing Perspective IG @plumbing_perspective Follow Mechanical Hub IG @mechanicalhub Sign up for our newsletter at www.mechanical-hub.com/enewsletter Visit our websites at www.mechanical-hub.com and www.plumbingperspective.com Send John and Tim your feedback or topic ideas: @plumbing_perspective

Send us a textBall Watching hosts, Jake Koenig and Justin Graham, discuss the latest CITY news, including Daniel Edelman's new contract, Wallem's confirmed return, Mbacke Fall's link to the club, the beginning of preseason matches, and our full preseason schedule! In addition, we discuss Carolyn Kindle's comments made during the recent 'The CITY Voice' podcast episode, and what Sporting KC's majority ownership sale says about the club and the league overall.Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Seoul Juice is the official drink of Ball Watching and made with three clean simple ingredients: water, organic lemon juice, and Korean pear juice. Get yours at Dierbergs, Sams Club, or online at seouljuice.com. Use code "BALLWATCHING" at checkout for 20% off all online orders!Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!

Send us a textIn this episode of the Make Trades Great Again podcast, hosts Eric and Andy discuss the nuances of sourcing plumbing supplies, weighing the pros and cons of local suppliers versus online shopping. They delve into the importance of support and warranties when purchasing products, sharing personal experiences with manufacturers and the challenges of product issues. The conversation also touches on the impact of private equity in the plumbing industry and the future of local supply houses.Send us your feedback or topic ideas over on our social channels!Eric Aune @mechanicalhub Andy Mickelson @mick_plumbNewsletter sign up: https://bit.ly/MH_email

This episode was recorded for my UK Column show.Jerm and Roman Bystrianyk chat about the long-standing debates around vaccines, especially the smallpox vaccine, questioning the dominant narrative that credits vaccines alone for eradicating disease.They suggest that improved living conditions, sanitation, and nutrition during the 19th-century health revolution played a far bigger role in reducing illness than vaccines did. In fact, there's no evidence that vaccines had any positive net benefit.Roman's book, Dissolving Illusions, has been influential in shifting how people see vaccination, highlighting historical data that challenges the idea of vaccines as the primary saviour of public health . The conversation touches on how public perception can take on a cult-like fervour, often ignoring complex factors in favour of simplistic stories.They stress that how data is presented shapes beliefs, and that lifestyle choices are crucial to preventing disease.Ultimately, they argue for greater awareness and education to help people look beyond mainstream claims and think critically about health.✉️ Subscribe to my excellent newsletter

Dean’s first caller is having hot-water troubles in her kitchen and needs to know what is necessary to get hot water to her sink, like, yesterday! The next caller is in his brand-new house. It sits on poured concrete slabs that are reinforced with metal bars, and there is a sign placed near the slabs by the builders that says “do not drill” — what does that mean? See omnystudio.com/listener for privacy information.

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Jeff Zillmer from Pentair joins the Pool Chasers Podcast to introduce IntelliVibe™, Pentair's most advanced pool lighting system yet.We explore how IntelliVibe delivers unmatched flexibility with multi-zone control, dimming across every mode, millions of color combinations, and seamless integration with Pentair automation. From accent lighting and water features to full-scale luxury pools, this episode is a deep dive into the future of pool illumination.

Step into the portal with Lionel as he pushes aside the daily headlines to reveal the world as it truly is. Lionel dissects the chaos of a massive cell phone outage, exposing our fragile dependence on Wi-Fi and asking what humanity would actually do if the internet went dark. He pays tribute to the late Erich von Däniken and the Chariots of the Gods era, contrasting the lost wonder of the Space Race with today's mundane obsessions over New York City bathroom renovations. From "red pill" moments that reveal we are living in a Matrix to the spiritual significance of religious head coverings and the biological miracle of the placenta, this is a journey away from the "normies" and into the profound. Learn more about your ad choices. Visit megaphone.fm/adchoices

Send us a textBall Watching hosts, Jake Koenig and Justin Graham, discuss the latest CITY news, including Yoann Damet's new technical staff, Daniel Edelman's signing, Wallem's supposed return, and our full preseason schedule! In addition, we break down the Josh Sargent transfer saga!Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Seoul Juice is the official drink of Ball Watching and made with three clean simple ingredients: water, organic lemon juice, and Korean pear juice. Get yours at Dierbergs, Sams Club, or online at seouljuice.com. Use code "BALLWATCHING" at checkout for 20% off all online orders!Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!

Send us a textThe guys welcome in Marki Huston, Chief Executive Officer, Viega North America as she talks about her relatively new position at the company and her vision for future success.This episode is brought to you by Bradford White — trusted by pros for high-quality, innovative products. Their new AeroTherm Series G2 hybrid electric heat pump water heater is their most efficient yet, boasting a best-in-class 4.20 UEF on the 65-gallon model. It features the easy-to-use ICON System LED display, ultra-quiet operation, and flexible zero-clearance installation. Plus, with Bradford White Wave built-in connectivity, you can perform diagnostics remotely and your customersSubscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team! Follow Plumbing Perspective IG @plumbing_perspective Follow Mechanical Hub IG @mechanicalhub Sign up for our newsletter at www.mechanical-hub.com/enewsletter Visit our websites at www.mechanical-hub.com and www.plumbingperspective.com Send John and Tim your feedback or topic ideas: @plumbing_perspective

Effective leadership involves both plumbing and poetry. Today we'll unpack these two important metaphors from author James March.. . .Coaching is a GREAT way to include reflection into your leadership rhythms.If you're interested in securing a free no-pressure exploratory coaching session, check out www.kairospartnerships.org/contact or email me at jrbriggs@kairospartnerships.orgIf you haven't signed up for my every other week FREE newsletter 5 Things in 5 Minutes (5 valuable nuggets that can be read in 5 minutes or less), check outwww.kairospartnerships.org/5t5m**Resilient Leaders is produced by the incredibly gifted Joel Limbauan at On a Limb Productions (www.onalimbproductions.com).

1. The Importance of Communication: During our discussion, we emphasize how critical it is for manufacturers to communicate recalls effectively. One listener from Kirksville, Missouri, shared their story about discovering a recall on their Triangle Tube Challenger, which they were never informed of. This raises concerns about the accountability of manufacturers in ensuring their customers are aware of potential hazards.2. Understanding the Triangle Tube Challenger: We delve into the specifics of the Triangle Tube Challenger and the issues that can arise with its hybrid heat exchanger design. Eric and Andy reflect on their own experiences with the unit, illustrating how a lack of awareness about recalls can lead to costly repairs and safety concerns for homeowners. The listener's $900 repair bill for parts due to a malfunctioning heat exchanger highlights the real financial implications of these issues.3. Navigating Warranty Issues: A significant part of the conversation centers around how contractors should handle warranty claims. Andy shares his approach of bypassing local sales chains when dealing with warranty issues, opting instead to communicate directly with manufacturers. This strategy can increase the chances of getting parts covered under warranty, a crucial tip for contractors managing similar situations.4. Checking for Recalls: As we discuss the process of checking for recalls, both Eric and Andy admit that they often rely on quick Google searches to find information. They acknowledge the importance of integrating recall checks into their regular service routines. Eric suggests creating a checklist for boiler servicing that includes a step for checking recalls, making it a standard part of their workflow.5. The Role of Manufacturers: The episode also touches on the role of manufacturers in ensuring product safety. We discuss how recalls can be categorized into voluntary and mandatory recalls and the importance of consumer safety organizations in monitoring these recalls. Understanding the government's role in product safety adds another layer to the conversation about consumer rights.Conclusion: In summary, staying informed about boiler recalls is essential for both contractors and homeowners. The story shared by our listener serves as a reminder of the potential dangers and financial burdens that can arise from overlooked safety notifications. By fostering better communication between manufacturers and consumers and incorporating recall checks into regular service routines, we can enhance safety in our homes. Key takeaways include the importance of being proactive about recalls, understanding warranty processes, and the responsibility manufacturers have in keeping their customers informed.Send us a textSend us your feedback or topic ideas over on our social channels!Eric Aune @mechanicalhub Andy Mickelson @mick_plumbNewsletter sign up: https://bit.ly/MH_email

Book a free Discovery Call to see how we can help you hit your goals and beyond: https://bit.ly/3TvGiNW or call us at: (214)-453-1591   

The United Association is a Union of Journeymen and Apprentices of the Plumbing and Pipefitting Industry of the US & Canada. Tanner Ross talks about his journey with UA Local 565 in Parkersburg West Virginia. Find Tanner Ross on TikTok here. Intro music by AnneFeeney.org  Thanks -  CWA  UAW2209  MLPA  BACLocal4 INKY  & Check Your Voter Registration Indiana. 

Send us a textBall Watching hosts, Jake Koenig and Justin Graham, reconvene to discuss CITY's "new dawn" memo, soccer's growth in America, the biggest MLS offseason moves thus far, looming changes to offsides, and the rebuild that both STL and SKC find themselves in the middle of.Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Seoul Juice is the official drink of Ball Watching and made with three clean simple ingredients: water, organic lemon juice, and Korean pear juice. Get yours at Dierbergs, Sams Club, or online at seouljuice.com. Use code "BALLWATCHING" at checkout for 20% off all online orders!Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!

Send us a textJohn O'Leary, motivational speaker, best-selling author, host of "Live Inspired" podcast, and subject for the recent film "Soul on Fire", joins 'Hope for the Holidays' for a special guest presentation! Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Seoul Juice is the official drink of Ball Watching and made with three clean simple ingredients: water, organic lemon juice, and Korean pear juice. Get yours at Dierbergs, Sams Club, or online at seouljuice.com. Use code "BALLWATCHING" at checkout for 20% off all online orders!Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!

On this episode of the Jered Williams Show, the discussion centers around the critical role of service managers in a successful trades business. Jered and his guest, Justin Deese, delve into the common pitfalls of promoting top technicians into management roles without proper training, and the key elements required to build an effective service manager, including defining the role, tracking critical metrics, coaching and communication, and cultivating a winning company culture. They emphasize the importance of proactive recruiting, aligning team members with core values, and empowering service managers to make data-driven decisions that drive profitability and efficiency. The insights shared provide a roadmap for trades business owners to develop strong leadership and build high-performing teams.

Send us a textThe guys talk with Jimmy Allen, co-president and CEO of Sloan Valve Co., a leader in commercial plumbing fixtures. We talk family, the company, the Chicago Cubs, music and winning a grammy, and life.This episode is brought to you by Bradford White — trusted by pros for high-quality, innovative products. Their new AeroTherm Series G2 hybrid electric heat pump water heater is their most efficient yet, boasting a best-in-class 4.20 UEF on the 65-gallon model. It features the easy-to-use ICON System LED display, ultra-quiet operation, and flexible zero-clearance installation. Plus, with Bradford White Wave built-in connectivity, you can perform diagnostics remotely and your customersSubscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team! Follow Plumbing Perspective IG @plumbing_perspective Follow Mechanical Hub IG @mechanicalhub Sign up for our newsletter at www.mechanical-hub.com/enewsletter Visit our websites at www.mechanical-hub.com and www.plumbingperspective.com Send John and Tim your feedback or topic ideas: @plumbing_perspective

You can send us a message if you click this link. Maybe? Only one way to find out...Mass Effect: Andromeda - Episode 8This Week: Meridian and the end of Andromeda Next Week: Dragon Age Inquisition, The Descent DLC Support the showContact: http://linktr.ee/squelchcast Support the show on Patreon at https://www.patreon.com/c/Squelch or https://www.twitch.tv/dan0play Join our Discord at https://discord.gg/HwPPtX627k

I'm Howler. A man with a compulsion to create.Welcome back to the Bone Brew, Brave Souls. It is a new year and as is common for most, I have been looking back on things and thinking about where I will take my craft over the next year.I wrote this article last year: This Time Next Year. A vow, about where I wanted to go and what I wanted to do. This is somewhat of an amendment but not really. More like a reintroduction to Me, The Bonebrew, and the Art I seek to create.I don't believe in resolutions. I think that instead, Refusals are far more potent. I think that decisions are far more valuable. So this Article is an expounding upon the conversation in the video. Enjoy! I have quotes and words that guide me.Guide Posts:* Temperance* Awe* Be a Monster* Look at your life, look at your choices.* Slow is Smooth, Smooth is fast.* You are the Universe Experiencing itself.The Newest wordAttendSimple, elegant, not as weighty or heavy as Responsibility, Discipline, Obligation, or Duty (ha I said duty)I think the word ATTEND, Is a North Star this 2026The LieI have lived many a Life.* Soldier* Plumber* Corporate drone* BartenderMore I don't even care to count. Thing is that Often times we will tell creatives that the breadth of experience is the key to making long lasting creative works. And to some degree that has merit but I posit after mulling this over for the last five years; that is frankly a lie, and at best a half truth.We frame it as Tuition for lessons learned. We frame it as cutting our teeth in other fields, we frame it as the long way around. All of it is Cope. Stories to make ourselves feel better for not doing the thing. What ever that creative thing maybe, whether drawing, writing, painting, film making.Excuses and AvoidanceAll of it.Here's a thought experiment. Do you think the first people who drew Superman ever went skydiving?Just sit with that for a second. Did they ever go skydiving? Would they know what it's like to fly?But they drew Superman flying, jumping tall buildings, running at the speed of sound. Did they know what that felt like?So I know, and I can tell you, that art does not require experience.My RoadI can't speak as if I know you. I can only speak from my own road, my own experience. I opened my eyes one morning and felt like I'd wasted time. I was asking myself what the hell I was really doing. There was a festering rot in the pit of my stomach and in the back of my throat…“Plumbing, feeds that part of me that wants to leave something behind so it's feasible. You know, practical artistry…” Every time I said it, I could taste the bile of falsehood bubbling. A half truth. I was sacrificing for love, for obligation, I was being disciplined. There in lies the rub, the friction of it all. The greatest cage I could ever find myself in, the one of my own making. The title of Father, of Husband. Titles I wear proudly.Yet, I could feel the rot. Bubbling, building.This stuff here, this art thing for me, is like its own weird introspective therapy. Its own weird sense of clarity. It helps me think. It challenges me. Oh my God, does it challenge me.And without that... I said this to my dad the other day about it. I would be one mean son of a bitch. God, would I be one mean son of a bitch. If I don't get time to create, I get cranky.The CostWhat pray tell is it?The Anchor of Resentment.To name the thing is to disarm it, to remove it's power. Or at the very least that is the first step. I was resentful of the Titles I wore so proudly. How? Why? How is it that I found myself resenting Roles that I have wanted since I was a boy? How was that even remotely possible?It is far easier, to sail the seas of Novelty without any direction. Yet the cost is often being drowned by the Anchor(s) of Resentment, no matter how noble the Sacrifice. It is only when you are drowning that you will scramble for the closest piece of land. That is when you find yourself where you don't want to be, where you never dreamed of being. The thing about the anchor is this. You might not drown today. Tomorrow.But if you allow it... you will find the entire ship of yur life sinking. And you won't understand why.I'd allowed myself to drift and be taken by the current on the Sea of Novelty, I'd Abandoned myself for the sake of Family.How dangerous a thing. Not for me, but for the ones I love so dearly. I found I was willing to kill my dreams for them, whether I wanted to or not and in doing so I would grow to hate them all the same.The RemedyBut again friction.The RubThey didn't ask that of me, they did not require I kill a part of myself. On the contrary they want the fullest version of me.How would I ever be able to show up for them If I could not show up for myself? How could I ever fully give them my attention if I was always thinking of something else?These were the questions I found and in the asking the answer came from an unlikely source.My boy, my lil dragon, my monster. My son.AttendWe find ourselves back at that word.I took to taking walks with him during the evenings. I try to see the world through his eyes. He notices ants everywhere. The way a blade of grass is different from another. The awe in every lizard, every cloud, in the stars. He notices the things I walk by everyday without notice or care. The Mundane.He simply pays attention to the Mundane.Life is Mundane, most of us will not live some extraordinary existence, most of us will have died within a few miles of where we grew up. Creation does not require some grand adventure. You don't gain the right to be creative because you were adventurous. There is no reward system for having had an extraordinary life. Hell, Kings think themselves ordained by the heavens and it is as normal as breathing, they think their lives mundane because they awake in it each and every day.So what does it take to be a Creative?Attention.In my estimate You must attend to three things.* First and foremost* Your CraftWhatever that craft may be, attend to it's study, inner workings, and the pursuit of it's mastery. Because there is no craft without it's rules, principles, or best practices.* Secondly* SelfYour well being, your mental, your emotional, your spiritual. You ought to know what makes you tick. You ought to know what sets you on fire. You ought to know the question you are constantly seeking to answer within your own craft, and in life.* Lastly * The Mundane. The thing that spits in the face of the ‘Go live' platitude. As creatives we are the ones who make the mundane spectacular, whether it be a starry night, the whine of string, or the horror of human depravity. We are the ones who open the eyes of others, we are the ones who remind people of themselves. We are the bridge between the fantastical and the mundane, the speculative and the everyday.I don't claim that this is easy. Or that world is even conducive to this always. I do know it is the only antidote I have found, the only answer that seems to work for me.It is mundane, monotonous, repetitive, routine work. I used to hate doing that. I used to hate doing the same thing over and over again. But it is here we find depth, It is only in repetition that you find mastery.2026So, this 2026, I am choosing the Depth.I'm choosing the thing that keeps calling my name in the dead of night. The thing that keeps howling at me.Regardless of what I'm doing. The thing I'm constantly thinking about.I'm choosing it. And as I choose it, I refuse to not attend to my life. I will attend to the mundane in all of its glory.That is my refusal.That is my decision.I refuse to be trapped and drowned by the anchors of resentment.But instead, I am deciding to instead Dive into the depths!This you?If you find yourself on the same path that I was on, and you find yourself mulling something over for years at a time,Find yourself resenting your titles, your Roles, then I implore you.I implore you to dive into the depths, because that is where the anchor residesBecause only in the depths will you be able to cut yourself free from those anchors.Welcome to the bone brew.I am Howler.I'm just a man speaking from the road.A Birthday RequestI turn another year older TODAY!I'm not a fan of gifts. I normally spend today Alone in introspection, which is a great gift I think> But… I do have an ask, for once, one I hope you feel inclined to Grant. Share the Load: Send this to a friend who is drowning on the Sea of Novelty. Or just tell a friend about the Brew.Engage: Talk to me in the comments. Join the next live stream. Don't just consume; participate. A small birthday wish would be great.The Cohort: I am not alone on this road. I am constantly shouting out friends of the brew. I would not believe this was possible with out their examples. So check my recommendations and make sure you tell them I sent you.My Other outlet: Subscribe to the YouTube channel. It helps me without your cash. If you aren't subscribed here hit that Button, Brave Soul, and Join me as we Attend this 2026!Fuel the Work: And lastly, if you absolutely must get me something: Time to attend to the craft is everything! Become a paid subscriber or grab a relic from the BoneShop. It buys me that time.If you are still here, reading this far? Thank you! Get full access to The Bone Brew at bonebrew.substack.com/subscribe

Featured on WGN Radio's Home Sweet Home Chicago on 01/03/26: Center Guard Plumbing's Mike Epping joins the show to discuss helping clients save money with Center Guard on winter plumbing maintenance and freezing prevention. Plus, a water heater sale! To learn more about what Center Guard Plumbing can do for you, go to wgnplumber.com or call 847-406-8883.

David Hochberg kicks off this week's show with Janelle Iaccino of Rose Pest Solutions to discuss mothballs. Next, Center Guard Plumbing's Mike Epping joins the show to discuss winter plumbing maintenance. Then, Executive Green Carpet Cleaning's Office Manager Kelly Mickley reminds listeners of their unmatched trust, care, and top-tier cleaning technology. As always David takes calls from loyal listeners […]

Send us a textBack at the PHCC CONNECT Show, the guys catch up with Chris and Yolonda West, Chris West Plumbing, Jonesboro, Ark., and we also talk with newly appointed president for Rapid Locking System (RLS), Susan Labadie.Subscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team! Follow Plumbing Perspective IG @plumbing_perspective Follow Mechanical Hub IG @mechanicalhub Sign up for our newsletter at www.mechanical-hub.com/enewsletter Visit our websites at www.mechanical-hub.com and www.plumbingperspective.com Send John and Tim your feedback or topic ideas: @plumbing_perspective

In this episode, we're diving into an unglamorous but absolutely critical topic: plumbing systems in aging apartment stock—and how to know when you're just fixing leaks versus when it's time to fully repipe. Our expert voice today is Matt Dorn, Senior Project Manager with Caliber Mechanical. Matt's been in the trade for about thirty years, starting as an 18-year-old apprentice and working his way up through foreman, business owner, estimator, and now division head at Caliber. His team specializes in commercial work, including a lot of new multifamily and multifamily repipes and rehabs, from simple fixture upgrades to full in-wall replacements.

Hello beautiful listeners, while we all enjoy our holiday break please you to enjoy our live performance of Plumbing the Death Star at the Cheerful Earful Podcast Festival earlier this year where we are joined by special guest Mr Sunday Movies himself to ask the important questionLinks to everything at https://linktr.ee/plumbingthedeathstar including our terrible merch, social media garbage and where to become a subscriber to Bad Brain Boys+ Hosted on Acast. See acast.com/privacy for more information.

Luke (Blue Bulldog Plumbing) is back on the podcast for the first time in two years, and this conversation goes exactly where you'd expect when you put a working plumber, content creator, and brand collaborator in the same room with zero filters. We talk honestly about what it's really like to grow on social media in the trades, the pressure to take brand deals, and why credibility matters more than quick money. Luke opens up about turning down offers, getting threatened by companies for sharing real-world experiences, and why showing jobs going wrong is more valuable than polished highlight reels. We also get into the realities of on-site filming, dealing with negative comments, imposter syndrome, awards, and how social media has changed the way he approaches his work. This episode is raw, practical, and unapologetically honest for anyone in the trades, on social media, or thinking about mixing the two.#plumbing #mjtiffplumbing #bluebulldogplumbing #plumbingtips

On this episode of the Jered William's show the hosts 9 strategies for rapidly growing a plumbing business. The first is implementing a simple membership program with benefits like discounts and priority scheduling. Next, they cover optimizing pricing and developing a comprehensive price book, focusing on margin-based pricing to hit desired profit targets. Leveraging business management software like ServiceTitan is highlighted as crucial for streamlining operations and gaining data-driven insights. Improving technicians' billable efficiency, utilizing upsells/downsells/cross-sells, and streamlining processes emerged as other key topics. Incentivizing technicians through commission structures, enhancing the customer experience, and continuously seeking improvement and guidance were also discussed as important drivers of fast, profitable growth. Overall, the conversation centered around optimizing the entire business model to maximize profitability rather than just chasing top-line revenue.

In this Best Of Customer Psychology episode, Chris Fresh breaks down how homeowners think, what builds trust, and why customer confidence drives bigger yes decisions. Learn how empathy, professionalism, and clear value language change the entire conversation from the front door to the final option.

In this episode of Owned and Operated, John Wilson sits down with Sam Preston, CEO of Service Scalers, to break down one of the most overlooked (and misunderstood) marketing channels in home services: Nextdoor.They unpack why Nextdoor feels annoying—but works incredibly well when used the right way. From neighborhood recommendation posts to organic storytelling, this platform behaves less like Google Ads and more like a digital referral engine.John and Sam discuss why salesy ads and coupons usually flop, while real-world job photos, personal narratives, and community-driven content quietly generate high-intent leads. They also explore how small operators are winning big by treating Nextdoor like a mix of Google Business Profile + Facebook Groups, and why larger companies struggle to replicate that authenticity.The conversation covers the three ways to win on Nextdoor (ads, organic posting, and commenting), common mistakes contractors make, and how operators can turn technicians into content creators to scale neighborhood trust—without blowing up their marketing budget.If you're looking for more phone calls, higher close rates, and marketing that actually feels like referrals—this episode breaks down how to think about Nextdoor the right way.What You'll LearnWhy Nextdoor behaves more like referrals than traditional lead genThe three ways to market on Nextdoor (and which ones actually work)Why organic, narrative posts outperform coupons and adsHow small, local operators beat larger brands on trustThe role of social proof in neighborhood-driven platformsHow to turn field techs into authentic content creatorsThe biggest mistakes that get contractors ignored—or kicked offHost: John WilsonGuest: Sam Preston

Send us a textBall Watching hosts, Jake Koenig and Justin Graham, recap SLU Men's Soccer's College Cup return, break down CITY's head coaching hire, dissect their three MLS Super Draft picks, discuss Bürki's place in MLS,  and a whole lot more!Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Seoul Juice is the official drink of Ball Watching and made with three clean simple ingredients: water, organic lemon juice, and Korean pear juice. Get yours at Dierbergs, Sams Club, or online at seouljuice.com. Use code "BALLWATCHING" at checkout for 20% off all online orders!Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!

Send us a textThe guys welcome in Derek Cormier, Climate Experts Air Plumbing & Electric, Melbourne, Fla., and Aizik Zimerman of J. Blanton Plumbing, Northbrook, Ill., as they podcast from the Nexstar Super Meeting.This episode is brought to you by Bradford White — trusted by pros for high-quality, innovative products. Their new AeroTherm Series G2 hybrid electric heat pump water heater is their most efficient yet, boasting a best-in-class 4.20 UEF on the 65-gallon model. It features the easy-to-use ICON System LED display, ultra-quiet operation, and flexible zero-clearance installation. Plus, with Bradford White Wave built-in connectivity, you can perform diagnostics remotely and your customersSubscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team! Follow Plumbing Perspective IG @plumbing_perspective Follow Mechanical Hub IG @mechanicalhub Sign up for our newsletter at www.mechanical-hub.com/enewsletter Visit our websites at www.mechanical-hub.com and www.plumbingperspective.com Send John and Tim your feedback or topic ideas: @plumbing_perspective

We start off today talking about a very odd Spainish traidion, then we discuss the miracle healing some passengers experience during a flight, then we get into the very odd plumber problems Dan is having.  LINKS:Caga Tió: A Catalan Log That Poops Candy At Christmas : The Salt : NPRTravelers Are Sick Of Airline Passengers' Disgraceful "Jetway Jesus" Loophole To Skip LinesThe Treehouse Show is a Dallas based comedy podcast. Leave your worries outside and join Dan O'Malley, Trey Trenholm, Raj Sharma, and their guests for laughs about funny news, viral stories, and hilarious commentary.The Treehouse WebsiteGet MORE from the Treehouse Show on PatreonGet a FREE roof inspection from the best company in DFW:Cook DFW Roofing & Restoration CLICK HERE TO DONATE:The RMS Treehouse Listeners Foundation

Paul Calvisi joined Outspoken to discuss the Arizona Cardinals loss to the Atlanta Falcons. Talking Pigskin with Paulie is presented by Day & Night Air Conditioning, Heating & Plumbing.

Howdy Folks, We finally put out an episode 45 days later...Matador contemplates quitting and we agree the next episode has to be in person. We podcasted live twice in 5 years and only live an hour and a half apart. We talk life, our jobs, Matador hiring a Pathelogical liar who quit,Plumbing issues,Inflation and the struggle of making this. We talk being old and the angst of living in 2025 in Cali. So sit back and enjoy as this episode has random Christmas songs and line in the sand tracks.  The Struggle is beyond real, MATADOR Artist include: Hendrix, Bad Religion, MXPX, Death row, Exhibit and many more.

Send us a textLocal actresses, Judy Hurst and Linda Turner join the show to share stories of growing up without indoor plumbing and what Christmas brought to their lives.  Both ladies share a sweet message of love for all of you.

Episode 5 — Lasers, AI Chaos, Plumbing Pain & Tools We'd Never LendIt's just Toby and Chris this week, with Onur out sick — which means things drift slightly off the rails in the usual Fire & Steel fashion.Toby talks about finally getting hands-on with his laser, experimenting with rotary setups, Yeti mugs, brass pieces, and the strange world of EDC coins, pills, and ultra-hyped collectibles. We dig into maker marketing, limited drops, and why some people will buy anything if it's hyped hard enough.Chris breaks down his recent run of AI-generated posts, why people love them, and why a loud minority absolutely lose their minds over AI. We talk about anti-AI outrage, creativity, research tools, and why most of the anger feels performative rather than practical. “We also drifted into a surprisingly thoughtful conversation about faith, Christianity, and using AI as a research tool — and why that topic seems to upset people far more than it probably should.”“We also drifted into a surprisingly thoughtful conversation about faith, Christianity, and using AI as a research tool — and why that topic seems to upset people far more than it probably should.”Toby goes on a very real rant about modern customer support, hour-and-forty-minute hold times, faulty pumps, unpaid troubleshooting, and why tradespeople end up charging what they do. A brutally honest look at why “just fitting it cheaper” often costs far more in the long run.We talk about expanding forge classes, adding jewellery and ring-making, balancing weekday vs weekend courses, and the long-term reality of running multiple income streams. Knives are a luxury. Plumbing is a necessity. That tension shapes everything.The tool game takes a turn this week, drifting into which tools we'd never lend out and which brands we secretly judge people for. Ryobi gets dragged. Brand loyalty gets questioned. Opinions are strong.A classic two-man Fire & Steel episode: tools, tech, rants, business reality, AI, and the kind of conversations that probably make more sense when Onur is around — but still land exactly where they should.

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On this episode of the Jered William's Show, the hosts dive deep into the costs of running a successful plumbing business. They highlight the importance of understanding and tracking all expenses, from marketing and overhead to vehicle maintenance and employee training. The discussion explores effective pricing strategies, such as leveraging loss leaders and margin-based pricing, to improve profitability. The hosts also emphasize the significance of billable efficiency, noting that technicians typically only bill around 55% of their time, and provide insights on adjusting pricing as the business grows. The overall message underscores the necessity of financial management, strategic pricing, and operational efficiency in building a thriving plumbing enterprise.

Send us a textThe guys welcome in Rick Koester, senior technical field trainer North Americas for the Ariston Group and NTI Boilers. Recently, Rick joined NTI Boilers and the Ariston Group and is currently focused on the launch of the company's new Air to Water Heat Pump. We talk about today's training and the company's foray into heat pump water heaters.This episode is brought to you by Bradford White — trusted by pros for high-quality, innovative products. Their new AeroTherm Series G2 hybrid electric heat pump water heater is their most efficient yet, boasting a best-in-class 4.20 UEF on the 65-gallon model. It features the easy-to-use ICON System LED display, ultra-quiet operation, and flexible zero-clearance installation. Plus, with Bradford White Wave built-in connectivity, you can perform diagnostics remotely and your customersSubscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team! Follow Plumbing Perspective IG @plumbing_perspective Follow Mechanical Hub IG @mechanicalhub Sign up for our newsletter at www.mechanical-hub.com/enewsletter Visit our websites at www.mechanical-hub.com and www.plumbingperspective.com Send John and Tim your feedback or topic ideas: @plumbing_perspective

Episode 263

In this episode of Head, Heart, and Boots, Brandon and I sit down with Claire Carreras, a musician, comedian, fashion entrepreneur, and now co-owner of 1-Tom Plumber Austin to unpack one of the most unexpected and compelling career journeys we've ever featured. Claire opens up about a childhood marked by constant relocation across multiple countries, how creativity and performance became her anchor, and how those early experiences shaped the grit and resourcefulness she now brings to building service businesses. We explore the rise and collapse of her fashion brands, the financial devastation of COVID, and what it took to rebuild her life from scratch in a new country. Claire shares the mindset shifts that helped her scale restoration and plumbing operations, the leadership lessons she brought from stages and tour vans, and her refreshingly honest view on managing people, burnout, and generational differences inside a 24/7 business. If you're drawn to real entrepreneurial stories, the raw ones, with bruises, resilience, and reinvention; this conversation is worth every minute. Hope you enjoy. Chris Why You Should Listen... [00:05:15] How a turbulent childhood, constant relocation, and exposure to wildly different cultures forged Claire's resilience and leadership instincts [00:13:03] How acting, stand-up comedy, and 15 years of international touring built the confidence, grit, and communication skills she now uses to scale home-service companies [00:20:27] What three failed fashion businesses taught her about timing, financial risk, market collapse, and how to recover when everything falls apart [00:28:14] Why she jumped into One-Tom Plumber after COVID wiped out her income, and how she built a 5-truck operation in months by leaning into clarity, systems, and urgency [00:45:06] How Claire motivates teams through uncertainty, connects personally without lowering standards, and navigates generational differences around pressure and mental health Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies Spotlight on Floodlight: Your Secret Weapon for Sales & Scaling This isn't a paid plug. It's real talk from the front lines. If you've ever thought, “How do I get a VP-level sales leader or even a sales team without hiring full-time?” Floodlight has the answer. Fractional Sales Leadership They act as your outsourced VP of Sales, taking full responsibility for training, managing, and growing your sales team. No six-figure hire needed. Clients often close 20 to 50 percent more deals within six months, thanks to data-driven coaching, CRM setup, scripts, and performance reviews.More at floodlightgrp.com/sales Commercial Sales MasterCourse A self-paced, video-driven B2B sales course designed specifically for restoration teams. Perfect for building commercial revenue and getting free from TPA handcuffs. Covers mindset, prospecting, pipeline building, LinkedIn lead generation, and includes a $250 discount with code SALESBOOST.Details at floodlightgrp.com/courses Tailored Consulting & Coaching Floodlight's Propel Your Business methodology offers a full-circle roadmap: financials, sales, marketing, leadership, recruiting, productivity. All built for contractors. These aren't “life coaches.” They're former restoration owners who've lived the chaos and know how to scale out of it.Explore more at floodlightgrp.com Live Training, Tools & Strategic Partnerships Floodlight also delivers live onsite and virtual training, keynote speaking, and leadership tracks covering operations, project management, and strategic growth. Bonus: They've vetted tools like Xcelerate, Liftify, and Sureti. Floodlight clients get access to exclusive discounts on tech that actually moves the needle.See all partnerships at floodlightgrp.com/partners Why it matters for you as a listener You don't need to figure this stuff out alone. If you're serious about sales growth, operational clarity, exit readiness, or leadership development, Floodlight is already helping folks like you scale smarter. And you get it from industry insiders. People who've sat in your chair, survived the fires, and built systems that actually work.

Andrew needs backup that the new TSA basket system isn't faster. Johnny needs backup that there should be fact checking during bio-pics so you know what really happened. Remember to sign up for the Patreon for Post-Show Banter! https://patreon.com/thecavalrypodcast?utm_medium=unknown&utm_source=join_link&utm_campaign=creatorshare_creator&utm_content=copyLink

Book a free Discovery Call to see how we can help you hit your goals and beyond: https://bit.ly/3TvGiNW or call us at: (214)-453-1591   

Send us a textBall Watching hosts, Jake Koenig and Justin Graham, recap SLU Men's Elite 8 win over Akron and other NCAA results with local impacts, chat about the MLS Cup Final, talk about the US Open Cup schedule, break down the World Cup draw, and a whole lot more!Follow the show on X and/or Instagram (@BallWatchingSTL)! Find our guest interviews and all episodes in video form on YouTube by searching https://www.youtube.com/@ballwatchingSTL. Be sure to hit subscribe and turn notifications on!Hoffmann Brothers is the 2025 presenting sponsor of Ball Watching! Headquartered right here in St. Louis for over 40 years, Hoffmann Brothers is a full-service residential & commercial provider, providing Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Visit them online at hoffmannbros.com!Make The Pitch Athletic Club & Tavern (thepitch-stl.com) your St. Louis CITY SC pregame and postgame destination for all your food and drink needs! Tell them your friends at Ball Watching sent you... Seoul Juice is the official drink of Ball Watching and made with three clean simple ingredients: water, organic lemon juice, and Korean pear juice. Get yours at Dierbergs, Sams Club, or online at seouljuice.com. Use code "BALLWATCHING" at checkout for 20% off all online orders!Shop in-store or online at Series Six (seriessixcompany.com) and receive a 15% discount on all orders storewide using code "BALLWATCHING" at checkout!

In this episode, Paul discusses the importance of building a strong relationship with your customer from the outset, enabling the cash cow to flourish and ultimately drive growth. Learn the touchpoints to building a relationship with your customer and now to retain their business in the future. This is not rocket science, but there is a proven method for building success with repeat business rather than trying to fight the lead magnet mentality to always gain new customers. You already have a goldmine with your existing clients if you know how to market to them. Listen as Paul Abernathy, CEO and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC, then visit https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/master-the-nec-podcast--1083733/support.Struggling with the National Electrical Code? Discover the real difference at Electrical Code Academy, Inc.—where you'll learn from the nation's most down-to-earth NEC expert who genuinely cares about your success. No fluff. No gimmicks. Just the best NEC training you'll actually remember.Visit https://FastTraxSystem.com to learn more.

Andy and Eric discuss the challenges faced in the plumbing and construction industry, particularly focusing on management issues, team dynamics, quality control, and the importance of documentation. They address a listener's concerns about managing a team with varying skill levels and the pressure to meet deadlines. The discussion emphasizes the need for skilled labor, effective training, and accountability in the workplace, as well as the significance of thorough testing and quality assurance in plumbing work.Send us a textSend us your feedback or topic ideas over on our social channels!Eric Aune @mechanicalhub Andy Mickelson @mick_plumbNewsletter sign up: https://bit.ly/MH_email

Send us a textA new logo didn't change everything—owning a clear promise did. We sit down with Mark and Teresa Summers of Skagit Plumbing to unpack how winning the Great American Brand Story set off a deeper transformation: a cousin-made logo gave way to a brand with a mission their team and town could feel. From the first “lottery ticket” application to the moment they just knew they'd won, their journey shows how identity becomes the foundation for growth, culture, and community impact.We dig into the rebrand itself: a flag-shaped S that signals a flagship promise—Staked In Community—plus the language, guidelines, website, and digital assets that turned symbols into daily behaviors. The changes were immediate. Technicians volunteered for parades, a new GM role took shape with confidence, and the mascot Mr. 360 drew crowds for photos. Around town, the new vans earned texts, shout-outs, and vintage-hat nostalgia from a local radio voice. More than aesthetics, the rebrand gave everyone a story to carry, inside the shop and out on the street.If you lead a home service business, this conversation offers practical takeaways: treat brand as infrastructure, not decoration. Use a clear promise to guide hiring, training, community events, and customer experience. Let your values drive visibility—local SEO improves when your story is specific and true. The Summers also speak to the emotional side of change, honoring the old mark while choosing a future that supports scaling, better processes, and a stronger team identity. Ready to turn a logo into a legacy? Listen, share with a fellow owner, and if you feel that nudge, apply to the next Great American Brand Story. Subscribe, leave a review, and tell us the one promise your brand stands on.If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content. Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram. From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com Interested in being a guest on our show? Fill out this form! We'll see you next time, Lemon Heads!