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Keith welcomes back Todd Drowlette, star of A&E's The Real Estate Commission, to help demystify commercial real estate for residential investors.  They explore which sectors are most resilient to disruption from AI, automation, and Amazon, why certain office and warehouse assets still work, and how service-based retail like nail salons and quick-service restaurants can offer durable returns.  Todd breaks down the basics and advantages of triple net (NNN) leases, key considerations in office-to-residential conversions, and how rising interest rates are reshaping commercial deals.  He also shares negotiation tactics from large commercial transactions that investors can immediately apply to their next rental property purchase. Episode Page: GetRichEducation.com/616 For access to properties or free help with a GRE Investment Coach, start here: GREmarketplace.com GRE Free Investment Coaching: GREinvestmentcoach.com Get mortgage loans for investment property: RidgeLendingGroup.com or call 855-74-RIDGE  or e-mail: info@RidgeLendingGroup.com Invest with Freedom Family Investments.  For predictable 10-12% quarterly returns, visit FreedomFamilyInvestments.com/GRE or text  FAMILY to 66866  Unlock truly passive real estate income—visit flockhomes.com/GRE today to see if your properties qualify for a 721 exchange with Flock Homes. To get in the best physical, mental, and professional shape of your life, go to DanielThomasHind.com and apply for Daniel's intensive 1-on-1 coaching for burnt-out entrepreneurs and executives. Will you please leave a review for the show? I'd be grateful. Search "how to leave an Apple Podcasts review"  For advertising inquiries, visit: GetRichEducation.com/ad Best Financial Education: GetRichEducation.com Get our wealth-building newsletter free— GREletter.com  Our YouTube Channel: www.youtube.com/c/GetRichEducation Follow us on Instagram: @getricheducation Complete episode transcript:   Keith Weinhold  0:01   Welcome to GRE. I'm your host Keith Weinhold. We're talking with the star of the A&E show, the Real Estate Commission today. What real estate sectors are safe from AI, robots, and Amazon disruption? How many deals on the commercial side are still going to implode due to mortgage rates resetting higher? And some of the best negotiation techniques from $100 million deals that you can use in your own deals, and more today on Get Rich Education. You know, Mid South Homebuyers, that top Memphis turnkey provider. I learned that a secret weapon behind their explosive growth is more than just you buying their properties. It's an executive coach. For nine years now, their CEO Terry Kerr and his COO Pat Nix have worked privately with a coach who I've now learned from too, and he doesn't market himself online anywhere. After 12 years behind the scenes, that coach is now making himself available exclusively for GRE listeners, his name is Daniel Thomas Hind. If you're a hard-charging business owner or investor who wants to get in the best shape of your life, physically, mentally, and professionally, you can fill out an application for a free consult. This is private one-on-one coaching for those willing to go to uncommon lengths to achieve uncommon results. Thanks to Daniel, we've all become better leaders, better operators, and better men. It started by showing up for ourselves. Now it's your turn. Go to DanielThomashHind.com. H-I-N-D. That's DanielThomashHind.com and sign up before spots fill. What if you got your mortgage loans the same place I get mine? You sure can at Ridge Lending Group NMLS 42056 They provided GRE listeners with more loans than anyone because Ridge specializes in investment property. They'll help you build a long-term plan for growing your real estate empire with leverage. Start your prequal and even chat directly with President Caeli Ridge. While it's on your mind, start at ridgelendinggroup.com. That's ridgelendinggroup.com.   Speaker 1  2:19   You're listening to the show that has created more financial freedom than nearly any show in the world. This is Get Rich Education.   Keith Weinhold  2:35   Welcome to GRE from Peoria, Illinois to Peoria, Arizona, and across 188 world nations. I'm Keith Weinhold, and you're listening to Get Rich Education. Though we're a show centered on how to build wealth through residential real estate investing, today we're talking mostly about the commercial side with a guest that's more comfortable investing in commercial real estate than he is residential. We'll learn why. He is the star of the new real estate show called the Real Estate Commission that airs on A&E Network. Todd Drowlette, because he was here with us last year shortly before the show debuted, and he had so many interesting things to tell us then. That's why he's back. Now we know that residential real estate is positioned well at surviving the boom in artificial intelligence's influence because everybody still needs a place to live. You can't download a kitchen or living room, and a chatbot can't replace a roof. But some types of commercial real estate are vulnerable to AI. I'm going to ask Todd which types and businesses are the most resilient to survive AI, robots, and Amazon, because there surely are some. He does a good job of making commercial real estate approachable to those that have never invested in it before.   Keith Weinhold  3:59   Contrary to the narrative, he also likes to talk about why office real estate is not dead. Occupying both worlds, I will ask him about office to residential conversions and also get his take on what is happening with commercial loans because apartment investors have been feeling the pain ever since mortgage rates doubled and nearly tripled in 2022. I'll ask about commercial loans blowing up and just how much more of that is expected to happen because the pain is certainly not over there. Let's meet this week's guest. A series on A and E Television and streaming launched last year called The Real Estate Commission, and it's going well enough that it's gearing up for season two. The star of that show is with us today. He was with us last year just before the show debuted, and that's when he shared all kinds of interesting insights with us, like why. A gas station is on a certain side of the road. He's perhaps the most prolific commercial real estate broker in the nation. He's managing director at Titan Commercial Realty Group in New York, closing deals totaling over $2 billion all across commercial real estate sectors. He's represented everyone from local startups to national reits. Hey, welcome back to Get Rich Education, Todd Drowlette.   Todd Drowlette  5:26   Thank you so much for having me back. I appreciate it. It's always great to talk to you.   Keith Weinhold  5:30   Yeah, same. It was so interesting when you were here last year, and I do want to ask you about how it's going with the A and E show later. Most of our listeners own single family rentals or small multifamily, and I think the commercial side, Todd. Frankly, it it intimidates some people. I know I've thought of it that way before. What are some of the misconceptions that the residential side seems to have about the commercial side?   Todd Drowlette  5:56   So a big misconception is that you have to be smart to do it. You certainly do not. A lot of people also think you have to already be a multimillionaire to do it, right? So the same way with residential, there's levels to it. There's levels to commercial real estate. So I say there's pros and cons, right? So in commercial real estate, if you have an office building or a shopping center or a ground lease, you rent to a McDonald's, whatever. You don't get phone calls at two in the morning saying my hot water tank just exploded, my furnace isn't working. So you still get property management calls, but they're typically from you know Monday through Friday, nine to five type of thing, and you don't need millions of dollars. People think you do. It's like you can buy a small two or three tenant office building or a two or three tenant retail shopping center, maybe something has a nail salon, hair salon in it. Depending on the market you're in, that could be a couple $100,000 to buy. If you're in a tertiary town in the United States, if you're in a major metro, it could be a million, 2  million bucks. But the rent is commiserate with what you're paying. So if you can make an 8 or 10% return, a lot of banks will finance startup people as long they're looking in commercial at the quality of the tenant and what the lease is. So you could have no experience, but if you're going to rent to a Hertz rental car, a Starbucks, a McDonald's, even if you personally have like say a 750 credit score, it's decent. It's not a perfect credit score, but you're financeable. They're lending in commercial real estate based on the credit and the length of the leases, not necessarily on your own financials. And a lot of people don't realize that, and they think, "Oh, bank's never going to approve me because I've never done commercial real estate before. Well, nobody's ever done anything until they do it, right? So as long as you start small, banks will lend to people, you know, on smaller things, there's a ton of pros to being in commercial real estate compared to residential. There's less competition. It's easier to repeat deals because once you know one tenant's looking for something, then you can find the next thing they're looking for, and it's a small knit group. You know, if there's 3 million real estate agents in the United States, I would say across the entire country, maybe 10,000 of us are commercial real estate agents.   Keith Weinhold  8:05   Yeah.   Todd Drowlette  8:06   So if you get into commercial, once you get into that network of people with a deal with the tenants and the whatever, you know, if you're in, you're in. If you're out, you're out. That was a very long answer to a very short question.   Keith Weinhold  8:16   Well, some people even have one of the same hangups about residential real estate investing-they think just to buy income property takes an awful lot of money, not realizing you can start with a single-family home of less than 300k or even less than 200k still today and make a small down payment on it. And you know, Todd, I think one thing that refines commercial real estate for some people and piques interest among residential investors is one of the first things that they learn when they're finding out about commercial real estate investing is the triple net lease. Oftentimes, you see that abbreviated NNN out there, and how that can make things somewhat more hands off for that commercial real estate investor. So, can you tell us about triple net leases?   Todd Drowlette  9:00   I sure can. Number one, the funny thing about triple net leases: none of the three things the N's represent start with an N. So your triple nets are literally your real estate taxes, your insurance, and your commonary maintenance. None of which start with an N. Yet it's called N N N.   Keith Weinhold  9:14   It's kind of like reading, writing, and arithmetic. The 3r is what only one of them starts with an R. It's a terrible acronym, but yes.   Todd Drowlette  9:22   Exactly. So there's different types of triple net properties. So essentially, a triple net property, unlike most residential, where you're responsible, you get X amount of rent, and then out of that rent for your income, you're going to subtract out your school tax, your property tax, your property insurance, liability insurance, you know, snow plowing, lawn mowing, all that type of stuff, right? So triple net properties, you have absolute net properties, which is the best thing you can own from a landlord's perspective. Those are things that are called absolute ground leases or an absolute net lease. Typically, you'll see those in like many gas stations. Will be that a lot of McDonald's. Deals are that where essentially you own a piece of property, you buy a piece of property, and you go here. You have X amount of time to put your building up, do construction, get your approvals. You're going to pay me X per month in a ground rent. You build your own building, you own your own building, you're responsible for it, and I just own the dirt. And those are typically 10 to 20 year leases with options. The downside of a triple net ground lease is you can't depreciate anything because it's just ground, right? So you don't get the depreciation you get with other properties, but you have no risk other than the credit of the tenant. So if you're signing a lease with the United States Postal Service and it's the federal government, you know you're getting that. Those will trade typically about one percentage point higher than U.S. Treasuries because there's very, very little risk in it. But there is some risk, so as an investor, you need a little bit better return than the guarantee of a U.S. Treasury.   Todd Drowlette  10:54   Then you have roof and structure triple net properties, where basically, okay, the roof and the structure I'm responsible for as the landlord. Anything inside of that, or you're responsible for, and then the tenants pay the proportionate share of, like I said, the taxes, the snow plowing, whatever. If that's a multi-tenant building, then you run the risk. Oh, tenant moves out as the landlord, you got to pick up that percentage. If if you have a 10,000 foot building and someone's in 2000 feet and they move out, well, now you're responsible for 20% of that tax and CAM and insurance bill until you replace it with a new tenant. But typically, if you're investing in small strip centers, smaller office buildings, which people say office is dead, I've made a fortune in office. Office is not dead. You just have to own the right office in the right place. A lot of downtown offices are dead, where they're moving to the suburbs for drugs and a lot of other issues. But typically, you know, strip centers today, people are buying those for 8% returns to as much as 10, 12% and a lot of times they're vacancy. That's upside you can add into it as well. But again, these are all things that you can get into for a couple $100,000 down, and there's way more room for error than people think there is. As long as you have a professional that's looking at the lease for you before you buy it, you know you just want to make sure the guarantee is on the lease that you have corporate guarantees. But typically, if a bank will finance it, they're also looking at that. But it's not as scary as people think it is, and it's really a strong alternative to investing in single-family homes. Not that I'm knocking single-family homes. There's pros and cons to literally everything you do in life, as you know. 100.   Keith Weinhold  12:28   A triple net lease, where in commercial property the tenant covers three main expenses or nets: property taxes, insurance, and the maintenance and repairs. And in a lot of the situations, like Todd is describing, that really leaves landlords responsible for little more than the mortgage, really increasing the passivity here. And you know, tenants that are willing to shoulder a triple net lease, I don't think of them as taking on those extra costs for nothing. I think about it is in exchange, tenants typically pay lower rent then, and the tenant also gets more control over the property in a triple net arrangement.   Todd Drowlette  13:08   That's a generally safe thing to say, but I hate saying this. I can't believe I'm even saying this, but you know they say location, location, location. So it really depends on the market. The biggest mistake people make to go, oh, I get asked all the time, should I invest in land? I'm like, hell no, raw land. I go when I develop stuff, I have a use for it. Once I get the approvals, then I'll close and buy the land. Land banking stuff and just going and buying land and hoping it goes up in value. I have a number one rule that I always say to people, and it's anytime you can buy $1 for 50 cents, you buy it, but you don't buy property for $1 hoping it goes to $2 because there's no guarantee that that'll happen. In raw land, you know you have a guaranteed. You're paying taxes every year, so just paying taxes on something that's also not returning you anything is a terrible investment, in my opinion. You're speculating. If you want to speculate, just go to the casino, play roulette, pick black or red, and you have roughly a 50-50 shop minus the three greens, but there's a lot easier ways to make money than buying raw land. But shopping centers, triple net properties, there's definitely ways for people to get into that that are much lower risk, and they're not as scary as you'd think. And many banks will finance them.   Keith Weinhold  14:18   Now, if you had to buy one commercial asset today, what would that be? I know that might depend on some factors, but generally, I've got to say, industrial comes to mind for me as one of the hottest commercial real estate asset classes in quite a while.   Todd Drowlette  14:32   So I would pick two strategies. One would be high bay warehouse, whether it's specifically industrial or just warehouse, but things with high ceilings, open floor plans, like you know, a 20,000 foot warehouse, 30,000 feet, something in that range, that a lot of people want that type of use. Warehouse rents have been increasing way faster than office or retail rents have been in the same markets. And as things get more and more automated, you still need to ship stuff. You still need to. Stuff you still need to get things to people's houses, so with the whole AI boom and the crazy things that are happening, I think there's going to be a lot fewer people with jobs sooner than people realize. But I do think the warehouse is a good thing to be invested in, especially if it's on main streets. It could be retail, could be warehouse, could be whatever. The second thing I'll say that's very low risk are any businesses that Amazon can't compete with you for. So, a small strip center that's two or three tenants, that's a hair salon, a nail salon, service type business, retail tenants, because it's a turnover business. So, like nail salons, they're never going to come to your house and do your nails unless you're a billionaire, because they can make more money with people coming to them in back-to-back appointments. So any type of service business tenant that you can have, and typically nail salons, hair salons, they don't usually go out completely. Usually, if they don't want to do it anymore, they'll sell the business to somebody else, and you keep a tenant. From an ownership standpoint, there's very low turnover and having to pay new brokerage fees or do give tenant fit-ups or free rent to like get their business up and running. So I would either go high bay warehouse with loading docks like 18 foot, 20 foot or higher ceilings, open floor plans, overhead doors, 20, 30,000 square feet, or two or three tenant strip malls with high traffic counts, good suburban locations that have service type businesses. Those are your two. Would be very hard to lose as long as you don't overpay when you buy them.   Keith Weinhold  16:25   This is such an interesting thing to say when you think about a resilient business, something that can't easily be disrupted by AI or Amazon, which something like a nail salon would fit into. Tell us about some of those other types that might fit into a small retail center that are resilient that way.   Todd Drowlette  16:45   End caps, so any kind of like a Popeyes, a McDonald's, anything that's drive-through or food. Even you're starting to see, you know, the Tesla robots, and you're seeing more and more of that. However, people will still buy the food. So whether the employees are actually still in there, it's all robots. They still physically need a place that's close and convenient for people to drive to, or even the food delivery apps. Like a lot of the retail restaurants now are telling me 30, 40% of their orders are delivery through like Uber Eats and whatever. But those are great tenants to have because they're still making money, and as the world's changing, they're adapting. And I want tenants that adapt to the changing world. And honestly, they can afford to pay more. This is terrible. But from a strictly landlord perspective, the fewer employees they have, you don't have workers' comp claims, you don't have the insurance, you don't have all those things. The more you can afford to pay rent to landlords. So as the world's changing, those type of retail, small strip centers, end caps, fast food, QSR type food, quick serve retail. Those are definitely things that I would be considering if I was someone getting into this, and they're things that I also own. So I always recommend what I would do myself.   Keith Weinhold  17:55   Right, and with that commercial tenant, if they're serving fast food, yes, it's not like their customer has to physically show up there at that business for that business to thrive.   Todd Drowlette  18:06   And actually, if you have them as a tenant, because of the delivery, like with a drive-through, you're typically only working off one or two miles. But Uber Eats or these other meal services, they're now going out five, six, even seven miles in some places. So that actually means their sales could be higher. And another thing I didn't mention, but now I'm thinking, a lot of restaurant tenants will pay a percentage rent. So actually, as their sales go up, even though there's not more infrastructure, you know, strains from more customers coming in and out of your property, as they're doing the meal delivery, you're actually potentially be getting cut of that as a landlord with percentage rent, which is a thing that doesn't exist in residential real estate, obviously, there's multiple streams of income for triple net properties at times when you have percentage rent that doesn't exist in warehouse, where it's in retail. It doesn't exist in office, doesn't exist in warehouse, doesn't exist in residential. So that can be a nice bonus, and you see that with supermarkets, restaurants, different types of retailers pay percentage run.   Keith Weinhold  19:05   Okay, so in a sense, Todd, we've been talking about going against the flow, if you will, in being in businesses that are resilient toward disruption from AI or Amazon. But while we're talking about industrial real estate, warehouses do come to mind for me soon afterward, I think generations ago maybe industrial had the connotation of a dirty factory. But today, when I think about warehouses, I think about Amazon fulfillment centers or AI data centers. So, what is the business like for investing in those sort of warehouse deals, and how do those deals even get put together for these warehouse types.   Todd Drowlette  19:42   So you have two types. So you have people who do spec building. So there's guys that will go out and say, "Hey, I'm in the warehousing business, and they'll go through. They'll get approvals and they'll say they'll buy 10 acres, 20 acres, 30 acres, and they'll say, "Okay, we're going to." Put I'm making this up. 500,000 square feet of warehouse on this. They'll go get approved, but they basically will put up a spec building of 40,000 50,000 feet, and then they'll lease it. Depending how long it takes them to lease it, then they'll build the next one. Once you kind of have one building up, it's much easier to prelease. If you just have a piece of dirt and say, hey, I'm going to do a warehouse building here. Unless you have a direct in specifically with Amazon, and they're like, hey, we need to be in Skoda, New York, you know, at this exit within 10 miles of that. And it's like anything. Once you do something for someone once, they're working across the whole country. So if you're particularly good in a specific region as developer, they will often say, "Hey, find me a spot here, here, because they're in the business of getting open and running data centers. They don't care if you're making a profit on the real estate, and they're not set up to locally go through the approvals, know the politicians, know the process, that whole thing. So there's opportunities like that. If you don't know anyone from a hole in the wall, if you have a big piece of property and you start with whatever you're comfortable with to spec out a warehouse, 10,000 feet, 5000 feet. See how long it takes. Do you lease that in six months? Does it take three months? Does it take a year? And then you can kind of take some of the profits from that, either refinance, or if you have a construction loan, then build the next one, build the next one, and build the next one. You can kind of build out as the demand comes along.   Keith Weinhold  21:22   You're listening to Get Rich Education. We're talking to the star of the A and E show, the Real Estate Commission, Todd Drowlette. So much when we come back. He's going to update us on what's happening with office to residential conversions, how much higher interest rate pain is still going to surface in some of these deals, and a negotiation tactic or two that you can use for your own residential deals. I'm your host Keith Weinhold. Flock Homes helps you retire from real estate and landlording, whether it's one problem property or your whole portfolio, through a 721 exchange, deferring your capital gains tax and depreciation recapture. It's a strategy long used by the ultra wealthy. Now, mom and pop landlords can 721 the residential real estate request your initial valuation. See if your properties qualify at flockhomes.com/gre. That's flockehomes.com/gre. Let me ask you something: If you've worked hard to build wealth, is your money positioned to actually support your goals? A lot of accredited investors leave capital sitting in cash because it feels safe, but inflation and missed income opportunities can quietly erode its value. Freedom Family Investments offers freedom notes for investors seeking structured income backed by real estate. It's a straightforward approach built on real assets, not speculation. And full disclosure, I'm an investor myself. What I like is that their team walks you through how it all works, so you can decide if it aligns with your portfolio and income goals. Every investment carries risk, and nothing is guaranteed, but with a track record of consistent, on-time investor payouts, they built real credibility.   Todd Drowlette  24:15   Well, I'll tell you about some of the pitfalls, and I'll tell you the huge opportunities. If you have office buildings that are vacant, you know, particularly in downtown municipalities like in Albany, New York, you know, our state capital in New York. Politicians and the government right now are creating a lot of incentives to convert those, where they're putting up grant and giving away millions of dollars to private developers that you don't have to repay. So there's a huge opportunity to have people take on a lot of the risk for you to do it. Some of the pitfalls people get into are you want to pick the right office building to do it for. So you want to a make sure that that office building either has on site parking garages or on site parking because I've seen people try to do it and that. Downtowns where there's no parking, and you can put a lot of money in a building with no parking. And if you're not in New York City, where people are used to, and you're competing against suburban apartments, that's a tough sell. So that's number one. Number two, for whatever reason, people really want in office buildings and downtown settings floor-to-ceiling windows. So you really want to pick office buildings that already have floor-to-ceiling windows because it can be very expensive. If you get over three floors, it can be very expensive to cut out windows and make them larger. And another, this is a huge money potential pitfall if you're not careful. Many municipalities and states have different codes for elevators for residential buildings than they have for office. It makes no sense to me, but office buildings. It has to do with fitting the elevator has to be large enough that you can get a stretcher if someone had a heart attack and needed to be wheeled out. Ah, for some reason, residential buildings require larger elevators, and if your shaft isn't big enough and your car isn't big enough. You could have a million dollars or more of an unexpected expense to either make the shaft bigger. Some buildings you can't even do it.   Keith Weinhold  26:08   Well, but if it was originally set up for-   Todd Drowlette  26:09   It doesn't make any sense either. This is new. If you have an office building that's 30 stories tall, people could have heart attacks in the middle of the day at the office. So how is that any different than if they're at home in an apartment and have a heart attack, so it doesn't make any sense to me why the code is different for the fire code. But in New York State, the fire code is different, and that can be astronomically expensive, or it can literally stop your project dead in the tracks if it just becomes cost prohibitive to do it.   Keith Weinhold  26:34   That's something that I never would have thought about. I generally like to see office to residential conversions revitalizing central business districts in our cities. You know, you talked about the parking before having less need for parking. If people can walk to work and where they work, that increases the walkability of an area. I like so many things about office to residential conversions, despite all the hardships and the pitfalls you have to avoid.   Todd Drowlette  27:01   Oh, they're great. You just want to make sure you're picking the right building. So my point is, if you have five or 10 vacant office buildings, mostly vacant office buildings, just make sure you're choosing the right one. And before you buy it, do your due diligence and go through with contractors and engineers and architects that understand all the codes and say, hey, the other positive thing that saves money in office conversions is most office buildings. If you have an elevator bank, typically have bathrooms directly across from the elevator bank, so water and sewer can be very expensive when you're running apartments. So having central lines going up through usually concrete floors can save you a ton of money in the design and the layout of how you place the units and do it around central bathrooms, but typically larger office buildings will have plumbing and sewer on different parts of the floor. So it just means you have to go less distance and it saves money. And a lot of office buildings, even older ones, have higher ceilings, which today is very desirable for apartments. So if you can have a building that has natural light, high ceilings, and you can get grant money to do it, that's definitely something people should look into. And even with a smaller building, I've seen people in New York people are converting 5000 foot office buildings into like five units. You know, there's money to be made. You just have to buy right. I always say, you know, if you can buy $1 for 50 cents. Buy it. Don't buy $1 and hope it goes to $2 A   Keith Weinhold  28:25   lot of these physical limitations, oftentimes in the office to residential conversion, and Todd in the residential world, oftentimes apartment buildings have been problematic. A lot of these syndicators have had their deals blow up because in 2022 or earlier they got five to seven year fixed rate debt. Those deals are coming due. The mortgage payments double, and a lot of times the operator just can't meet it, and it blows up. And apartment building values have been down about 30% nationally, largely for that reason, even though an apartment building owner gets a commercial loan, I still want to know from the commercial side and the commercial use type how much higher interest rate pain do you see that has surfaced and is still going to surface.   Todd Drowlette  29:17   So, I'll answer this by quoting my grandmother. She said, "Anytime you want to cook, whatever size pot you think you need, pick twice that size pot and start using that.   Keith Weinhold  29:29   Yeah.   Todd Drowlette  29:29   So I say the same thing when you're financing a deal or you're writing it out and seeing what your returns are. I always say to people, make sure that you have a big enough cushion in there for all the things you can never predict in commercial loans, there's a ton of guys that are about to lose their shirts, and you're starting to see it because, unfortunately, I don't know if it's true in residential real estate, but in commercial real estate, I've seen guys go from nothing to 50 million, 100 million, $200 million net worths, but I've also seen. Lose everything. So what happens in commercial real estate that you don't want to do is so many people say OPM, use other people's money, use other people's money, use other people's money, which is fine as a strategy. But what you don't want to do is cross collateralized loans. So if you have one property and then you go, oh, let me refinance that and then buy a next property and I'll refinance that and buy the next property, and then the bank's like, okay, we'll refinance that, but we're going to now tie all these properties together as one mortgage, or you're going to cross guarantee these properties. Right. The problem with that is, the people who do that strategy, if you started at that, you know, in 2021 when interest rates, you could get things at three and three quarters percent. Well, commercial loans are five-year loans typically, and they might have 20 or 20-five-year amortizations. So, unlike a residential mortgage that's a 15 or 20 or 30-year self-amortizing loan, they're not. At the end of five years, you have a balloon payment that you have to pay off. So, if interest rates are going down, that's amazing because if your tenants are the same, and even if your rents didn't change, and you bought something at 6% and now it's at 5% Your cash flow goes up significantly, and nothing happened other than your refinance. The problem is you have a ton of guys right now, guys, women, people that were financing stuff five years ago at three and three quarters, and now interest rates are hanging six and a quarter, six and a half, depending on the property, is might maybe seven. Same tenant, same everything. You're giving the keys back to the bank because you're broke now. Because all of a sudden you're financing, you squeeze too much out of the deal. I always say you can take on the in in or you can take on the out, but you can't have both. So when people are financing stuff, they just need to make sure. Like here's another thing I'll go off on. A lot of people will buy stuff with tax credits, and you see even with residential apartments, a lot of guys are financing that, selling people tax credits. Economies and things change and things move. If a deal is so tight that you need the tax credits to make the deal make sense, yeah, don't do the fricking deal because tax credits should be an added bonus. That's just, hey, that's a nice adding to the cushion. So many people have razor thin margins. They go, oh well, I do the tax credits. If I can get 70 cents on the dollar, this is how I make the money. I tell people I will have nothing to do with tax credit deals unless it's strictly a bonus. The deal has to stand on its own, and always assume in the course of five years interest rates could go up three points or down three points. Most people will not listen to me and will not do that. If you do that, you'll never get killed and you won't lose a property. It's super conservative, but there's enough money you can make, and if you buy it right, that's how you can afford to figure that spread in when you're financing something. But just so many people get greedy, and I just think back to my friend Bob Bear, who died. I met him when he was like 70-five. He was a billionaire, self-made, and he used to say to me, "It's not what you make; it's what you keep. And when people would ask how rich are you, he knew how rich he was. He would say, "I don't owe anybody in the world a dime.   Todd Drowlette  32:59   And to me, my entire strategy is I don't owe anybody in the world a dime. So I personally look at deals and say, out of my own cash flows, what can I buy? And instead of buying four properties a year, I might buy one property a year. But if I'm buying that and compounding my returns, I'm not paying interest to the banks. So it's just a different strategy. I sleep at night. I'm like the multimillionaire next door. I don't live extravagantly. I don't drive Ferraris and Rolls Royces. That's just not my thing. But I sleep at night and I have peace, which is important to me, knowing I don't owe anybody in the world a dime. But will I get as rich as the guy who's risking everything? No. But real estate to me is musical chairs, and the music always stops at some point. And there's never enough chairs for everybody. But if you're somebody who's in a cash position, which you're going to be going through in the next six months to a year, on the residential and commercial, I think there's going to be blood in the streets. And I think people who are sitting in cash are going to have like a once in a lifetime opportunity to buy things at a deep discount.   Keith Weinhold  34:02   Philosophically, we're different in one way. I use debt and leverage to grow larger, but ensuring that I do have enough income to cover the mortgage and all the operating expenses. But Todd, to your analogy about your grandmother in selecting a bigger pot than what she would need to cook whatever she's going to do, when it does come to debt, the last time I bought an apartment building myself, which wasn't recent, I could have chosen seven-year fixed-rate debt with a balloon at the end, or 10-year fixed-rate debt with a balloon at the end. The 10-year fixed-rate debt cost me one quarter of a percent more in mortgage rate, which dented my cash flow during the entire duration of that loan. But I did indeed choose that 10-year loan in order to have that much more certainty, and I sure am glad that that's what I did.   Todd Drowlette  34:54   That's always the game because it's people think that rich people know what you don't, or it's inside. Whatever I'm like. Number one, if you sit in a room with a bunch of rich people, yes, they will work against you if it benefits them to work together. But if it doesn't, you have egos and separate interests that are all competing. And there's always that thing of I know very very rich people who could buy and sell me 100 times over, and I also know that you don't know what you don't know, and the world has gotten so complicated, and financial markets are all intertwined globally. Anyone to be able to predict, it's like it's a crapshoot when you're like, okay, do I take seven years? Where do I think interest rates will be in seven years? It's hard to say where interest rates going to be tomorrow. You ask a banker tomorrow, they can't tell you. So it's like, what's your best educated guess of seven or 10 years? What's the better play? But I always go the conservative route.   Keith Weinhold  35:43   I think it's easier to predict the future direction of capital prices than it is interest rates. Myself,   Todd Drowlette  35:50   but I will say also, I am the exception. And if you have 100 other guests on here in the next year, well, 50-one more guests in here the next year, yeah, they would all say Todd's an idiot. That's terrible advice. If you want to get rich, literally leverage, leverage. Just do it intelligently, and I acknowledge that. I don't see the world the way other people do, but my end game is to be rich and comfortable, and to sleep at night with peace. And that's why I choose to do what I do, realizing I'm giving up. It's the you know what are you giving up to what do you gain benefit analysis, and I'm realizing I'm giving up some upside in my total potential net worth. But I like peace, and you know I had anxiety for years. I don't have it anymore, and I live my life to be as anxiety free as I can possibly be.   Keith Weinhold  36:34   That's interesting, and that certainly works for you, Todd. What's one negotiation tactic that you get from dealing with, well, let's say Decca or Centa million dollar commercial deals that our listeners could use the very next time that they buy a rental property.   Todd Drowlette  36:53   So the number one mistake I think people make is they assume what's motivating the other person, and they assume it's always price. So anytime I'm going to negotiate a deal from someone, whoever has the most information always wins, and whoever doesn't need the deal always wins. Yeah. So I want to know as much about that other person on the other side as I am. Are they going through a divorce? Are they desperate? Do they hate each other? Is it a partnership breakup? Did somebody inherit it and they live five states away and don't even know what this thing is worth that they have. So the number one thing from a negotiating standpoint is understand exactly who you're negotiating with and what's motivating them. From an actual tactic standpoint, just think logically through whatever the process is, and you can always go up. You can't go down. So the key is to offer as little as you can without insulting the person, so they don't even respond. So figure out what that fine line is, and before you go into the negotiation, know what your walk away number is. That's just the point you're not getting over. The fast way to lose in a negotiation is to get stuck in a bidding war. There's nothing I want so much that I'm going to overpay for it. So when people go, "Well, if somebody else is interested, I go then sell it to them. Yeah, I don't need it. Sell it to them. And then the other thing I'll say is, if you start the negotiation, this is the one piece. Say your number and shut up. So many people are scared of silence. And then, right, if the person doesn't immediately respond, they go, "Oh, well, I guess I offered you 500,000 I mean, I guess I could go 550. As soon as you talk after you give a number, you're negotiating against yourself. So throw the number, let it land wherever it lands, and do not talk until that person responds to you. That's like the number one mistake I see people do. They throw out a number, they get nervous with the silence, and then they immediately go up in their offer. That person could have been thinking, "Oh my God, did I forget to call back my whatever? And they're not even thinking about the number you just threw out. But people just assume, oh God, the number was too low, and then they negotiate against those. Do not do that.   Keith Weinhold  38:48   Risk the awkward silence. And yes, to your point about learning more about the other side, terms are often more important than price for sure. Well, Todd, you know a lot of commercial real estate content in mainstream media it tends to focus on these big institutional deals. But what has made your A and E show interesting, the Real Estate Commission, is what it's called. Is it focuses more on sort of leasing and this negotiation that we're just touching on there, and that's what makes you interesting. So tell us about what audiences can expect for season two of the Real Estate Commission on A and E.   Todd Drowlette  39:24   So, season two, you will 100% see real landlords, real brokers, real investors. You'll see real retailers. You'll see people relocating their offices in New York City. You'll see stuff in upstate New York. It's generally in the Northeast. In the first season, we helped a kitchen cabinet manufacturer relocate their suburban offices in Philadelphia. I sold a 50-unit HUD property that has a HAP contract you might be familiar with. That was crazy going through a bankruptcy foreclosure proceeding two year. That was crazy. Yeah, so you are going to. See more of that. It's a documentary. It's not a reality show, so you're watching the deal as it unfolds. Some things have happy endings. Some things have terrible endings, but they're real endings either way. So people will see a lot of that of deals happening in the Northeast. And if someone's listening and they're a business owner and they want to be part of the show, they can apply. We're announcing the casting will be open for about three weeks across the U.S. They can go to the realestatecommission.com/forward/tv and they can apply to be part of the show.   Keith Weinhold  40:32   Now, since you started this last year, I want to ask: Has this A and E exposure helped you generate more business and create traffic? I would really think so.   Todd Drowlette  40:42   Yeah, I wasn't sure. You know how because you never anything new. You never know, right? Like I put time and energy into it. It definitely did. Definitely, people start to notice you, which is a little weird. I was in a cell phone store, and they literally it was playing, and the guy's like, "Oh, it's you! Like, and then everybody who's walking in, he's like, "Hey, look, it's the guy on TV. He's right here. That was like kind of an awkward. Like, I'm like, "Okay, this is weird. Guy was excited, so that was fine. It's an adjustment of things, but it definitely has increased our overall visibility and people reaching out to do deals with us for sure.   Keith Weinhold  41:18   Is there any last resource you'd like to tell our audience about.   Todd Drowlette  41:21   I would just quickly announce the first season did so well. We're actually doing a spinoff show that'll also air on A and E called the Real Estate Commission New York that we're casting in upstate New York as well as New York City for brokers, agents, home sellers, home buyers that will actually document real buyers, real sellers, same thing. It'll follow our format, which I know there's a million shows on TV about real estate. Those are reality shows, not docu series. And I'll say, without going into the details, there's a very big difference between those two and what you're actually seeing on camera and what's happening. That will air in March of 2027, back to back with our show, I will make cameos in that. But I'm executive producing that show, so from your residential audience, that's a show they should tune into. I think they'll get a lot out of it.   Keith Weinhold  42:12   Congratulations! Your show has had so much success that it's setting the template for another show, and it has been most interesting since we first had you here last year to follow this along, Todd Drowlette. It's been a valuable chat. Thanks so much for coming back onto the show.   Todd Drowlette  42:28   I'd love to come back anytime, and thank you so much for having me on again. I appreciate it.   Keith Weinhold  42:38   Drowlette is spelled D R O W L E T T E. Todd and I talk a good bit off mic as well. In addition to the elevators, sometimes he emphasizes how cumbersome to impossible HVAC system compatibility is when you're doing office to residential building conversions. Too, you just never seem to hear about an easier than expected office to residential property conversion. It is most interesting and rare that Todd is not much of a leverage guy at all. Whereas in the vein of financially free beats debt free, I like to approach deals where the interest cost is lower than the expected opportunity cost. When it comes to negotiating, some of Todd's approach, you know, it's similar to what prominent hostage negotiator Chris Voss shared with you here on the show a few years ago. That silence is powerful in negotiating. In fact, if you feel like you need to say something to fill the silence. Use what Chris Voss calls the mirroring technique, and the mirroring technique that is simply repeating what the other party just said, kind of like a parrot would. For example, if you're trying to buy a property and the seller says that the best they can do is sell it to you for 550k and a delayed 90-day close. Reply with 550k and a 90-day close, and then listen to see if the seller comes down from there. Or instead, you can simply say nothing and just sit there with the silence like Todd recommended. The reason I like these particular negotiating techniques right here is that they're easy to remember and they're easy to do. You either remain silent or, per the mirroring technique, you just repeat the last words that the other party said. Thanks to Todd Drowlette today, you can check out the real estate commission on A and E Coming up here on the show soon. Back to residential, where for the first time ever on the show here we discuss what might be the greatest real estate cash flow strategy because it's becoming quite popular today. Until next week, I'm your host Keith Weinhold. Don't quit your daydream.   Speaker 1  45:08   Nothing on this show should be considered specific, personal, or professional advice. Please consult an appropriate tax, legal, real estate, financial, or business professional for individualized advice. Opinions of guests are their own. Information is not guaranteed. All investment strategies have the potential for profit or loss. The host is operating on behalf of Get Rich Education LLC exclusively.   Keith Weinhold  45:36   The preceding program was brought to you by your home for wealth building getricheducation.com  

In this episode, we talked about objections, pricing, roleplay... ———————————————————- Stop leaving money on the table. Every call is a chance to close. Every day is a chance to win. If you're a plumber, HVAC tech, electrician, or roofer who wants to close bigger tickets, handle objections without flinching, and build a career in the trades — this is your community. Blue Collar Closer is where 346+ home service professionals get live sales coaching, proven scripts, and real-time Q&A with Brian Burton. Not theory. Not fluff. The exact words that close jobs. bluecollarcloser.com   Full show notes + transcript: Every episode has searchable show notes and a full transcript at wastenoday.com   Waste No Day is hosted by Brian Burton and Nate Minnich — two guys who are in the trenches of home services every single day. Brian is the General Manager of Benjamin Franklin Plumbing of Scottsdale, one of the top-rated plumbing companies in the Phoenix Valley, serving Scottsdale, Tempe, Mesa, Chandler, Gilbert, and the East Valley. Find them at benfranklinplumbingaz.com

In this episode, Bryan welcomes back Trevor Matthews from Refrigeration Mentor for a conversation focused entirely on nailing a job interview in the HVAC and refrigeration trades — whether it's a technician's very first shot at breaking into the industry or an experienced tech looking to move to a new company or specialty. Trevor opens up about his own rocky start, admitting he cycled through roughly 25 different jobs before landing in refrigeration and that he struggled with confidence in early interviews because he assumed he needed a deep resume of experience. What actually got him hired, he says, was being coachable: showing up willing to learn and do what was asked, even if that meant starting by sweeping floors. For technicians just entering the trade, Bryan and Trevor lay out a practical playbook. Research the company before reaching out — knowing what services they offer, how long they've been in business, and what type of work they do builds instant trust. Cast a wide net rather than sending out only a handful of applications, and don't get discouraged by rejection; both hosts stress "pleasant persistence" as the key to standing out, following up warmly without becoming a nuisance. Trevor shares a story about motivational speaker Les Brown showing up at a radio station day after day until he finally got a chance, as a reminder that repeated, respectful effort pays off. They also recommend creative approaches like recording a video resume tailored to a specific company, and getting ahead on certifications such as EPA 608, confined space, first aid, or defensive driving before ever applying, since these small credentials can make a hiring manager's decision much easier. The conversation then shifts to technicians pursuing their next opportunity rather than their first. Bryan explains that many larger companies route candidates through HR before they ever speak with a service manager, and that each conversation requires a different tone: HR wants to hear about safety, a clean driving record, and reliability, while a service manager wants to know how you'll bring value to customers and the team. Both agree that driving records have become a surprisingly major factor in hiring, given how much liability and cost a company takes on with every vehicle on the road. They also encourage candidates to ask people already working at a company for an internal referral, since a warm introduction dramatically increases the odds of getting hired, and many companies even offer referral bonuses that make current employees eager to help. Finally, Trevor and Bryan get tactical about interview performance itself. They recommend using AI tools to generate likely HR and technical interview questions, then practicing out loud with a spouse or friend to shake off the "rust" of not having interviewed in years. Confident humility comes up repeatedly: it's far better to admit "I don't know that term" than to bluff, and to speak with genuine curiosity about the trade rather than reciting a list of accomplishments. Trevor illustrates how a candidate can talk through a hypothetical service call step by step to demonstrate real troubleshooting knowledge, even without hands-on experience in that specific niche. The pair close by touching on soft skills like conflict resolution and building good relationships with dispatch, and Trevor shares where listeners can connect with the Refrigeration Mentor community for more training and support. Topics Covered Why Trevor initially struggled with confidence in early job interviews Researching a company before applying or interviewing Casting a wide net and using "pleasant persistence" instead of giving up after a few no's Standing out with a tailored video resume Getting certifications early: EPA 608, confined space, first aid, defensive driving Why driving records and vehicle safety matter so much to HVAC/R employers The difference between talking to HR versus a service manager Asking a current employee for an internal referral Avoiding negativity about past employers during interviews Using AI to prepare likely interview questions, then practicing with a real person Confident humility: admitting what you don't know instead of bluffing Demonstrating resourcefulness through podcasts, courses, and industry resources Talking through a hypothetical service call to show troubleshooting ability Soft skills, conflict resolution, and building relationships with dispatch Trevor's own story of landing his first refrigeration job in Australia Where to connect with Trevor and the Refrigeration Mentor community   Learn more about all the great resources Trevor offers through Refrigeration Mentor at https://refrigerationmentor.com/. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool Purchase your tickets or learn more about the 8th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares a service call involving a Lennox rooftop unit that kept shutting down on high pressure. Gary explains how he checked the airflow, condenser, pressure switch, refrigerant pressures, contactor, filter drier, and TX valve while trying to find the restriction. He also describes how equalizing the system pressures and tapping the TX valve helped the unit start running again. The episode covers compressor pressure relief, microchannel coil limits, the use of a system lubricant, and the value of testing different solutions before replacing expensive parts.  Gary discusses a difficult service call involving a Lennox rooftop unit that kept shutting down on high pressure. He explains how he checked the airflow, condenser fan, pressure switch, refrigerant pressures, contactor, filter drier, and TX valve while searching for the cause. The episode covers how equalizing the system pressures and tapping the TX valve helped the unit run again, along with compressor pressure relief, microchannel coil limits, system additives, and the importance of trying different tests before replacing costly parts. Expect to Learn: How a stuck TX valve can cause low suction pressure and high head pressure. Why checking airflow, fans, coils, and pressure switches should come before using gauges. How equalizing system pressures and tapping the TX valve helped restore cooling. Why compressor relief valves and contactors are important for system protection. How testing different solutions can prevent unnecessary and costly refrigeration repairs.   Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [01:33] - Intro: Service call overview & 30-year career context [03:22] - High pressure switch explained & rapid cycling issue [05:46] - Pressure differential theory & refrigerant logging in condenser [08:19] - Second visit: Zero low-side pressure, high-side off the charts [11:07] - Fix attempt: Equalizing pressure & smacking TX valve works [15:07] - Contactor replacement & SmartShot additive experiment [19:34] - Final lesson: Don't give up, try new approaches, learn from every call    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/     Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Cornelio Martinez, Owner at Maize Mechanical, he shares the journey of building a successful HVAC business by focusing on relationships, strategic hiring, and long-term growth instead of chasing rapid expansion. He explains how partnerships, mentorship, and investing in apprentices helped him scale sustainably while navigating the challenges of staffing, sales, and business operations. The conversation also explores his vision for contractor co-ops, workforce development, and how small businesses can compete with large private equity-backed companies. Cornelio Martinez is an advocate for electrification, workforce development, and sustainable business growth. After starting as a subcontractor, he strategically grew his company through partnerships, mentorship, and investing in apprentices. Today, he's passionate about helping independent contractors build stronger businesses while creating more opportunities for the next generation of skilled trades professionals.   Expect To Learn: Why strategic partnerships can accelerate business growth. How to know when it's time to hire employees instead of subcontractors. The pros and cons of using subcontractors versus building an in-house team. Why investing in apprentices creates long-term business stability. How transparency impacts customer sales conversations. The biggest financial lessons every growing contractor should understand. How contractor co-ops could help small HVAC businesses compete with larger organizations.   Timestamps: 00:00 – Introduction 00:44 – When Is the Right Time to Hire Your Next Employee? 01:53 – Learning from Mentors and Building Strategic Partnerships 03:07 – Growing Through Relationships Instead of Marketing 03:34 – Subcontractors vs. Hiring Your Own Apprentices 04:08 – Why Investing in Employees Pays Off Long-Term 06:49 – Scaling Without Overextending Your Business 07:37 – Avoiding Technical Overload During Sales Conversations 08:59 – Selling with Logic, Emotion, and Trust 11:54 – Competing with Private Equity Through Collective Buying Power 12:38 – Streamlining Operations and Holding Contractors Accountable 13:54 – Final Thoughts   Follow our Guest Cornelio Martinez: LinkedIn: https://www.linkedin.com/in/cornelio-martinez-38660b40/  Instagram: https://www.instagram.com/corneliomartinez/  Company Website: https://maizemechanical.com/  Company Facebook: https://web.facebook.com/people/Maize-Mechanical/61556354961579/#    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/    Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/workhero__/

This short podcast episode is Tyler Nelson's Bry-X presentation from the 7th Annual HVACR Training Symposium: Digital Tools and AI - "So Happy Together." Tyler is the Business Development Manager and Global Trainer at Sauermann Americas. Artificial intelligence (AI) is measured data, not an authority, and it will not replace techs. It may enhance technicians' abilities but must be used responsibly. AI operates on clear logic and supplies pattern recognition, what-if analysis, and decision support (but NOT decision ownership). The technician ultimately owns decision authority and technical judgment, but AI helps save time. Modern AI reinforces best practices, flags inconsistencies, and cross-references industry data, meaning it amplifies experience rather than replacing it. HVAC technicians' work depends on codes and standards, physics, and diagnostic cause and effect, which all have repeatable workflows; AI provides instant analysis and verification in those key areas. We already have a wealth of data from our tools and manufacturers' literature, and AI connects those to help us make decisions; technicians fear being incorrect or missing diagnostic factors, and AI can help us assimilate data by connecting data sources and ensuring that all angles are covered. It closes interpretation gaps and gives us the framework to make constructive decisions. measureQuick is an example of a diagnostic app that integrates AI in its workflows; it is leading the way in terms of digital tools and AI integration, and it gives technicians a lot of power in the field. Apps that use AI with digital tools help us navigate the industry as equipment becomes more complex, and they save time by making your work faster and more accurate. These tools come at a cost, but those costs can be spread across flat diagnostic fees and service agreements. Feeding readings from these apps into AI can also help you understand gaps in your own thinking and understand the relationships between the tools' readings and the field reality. AI can also take the data and provide technicians with scripts that are easy for customers to understand. If you give AI specific prompts and data, including images, equipment data, tool data, and commands to include or exclude certain sources (such as excluding crowdsourced information), you can learn a lot about the system in front of you. It can also help you interpret images or videos. These functions of the tool can help us question our own assumptions, expand our understanding of field problems, and vet our decisions.   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 8th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, continues the Mental Health Series with a personal discussion about imposter syndrome, emotional struggles, and the loneliness that can come with leadership and youth coaching. Gary explains how self-doubt can affect even hardworking and successful people, and why kind words can have a lasting impact on someone's day or life. He also shares lessons from coaching youth soccer, including the idea that leaders do not always have to be nice, but they should always be kind. He discusses accountability, support systems, and the importance of listening to people who may be struggling. Gary also encourages listeners to notice small wins, keep moving forward, and find someone to talk to when life feels lonely or difficult. This episode continues the Mental Health Series with a personal discussion about imposter syndrome, leadership, and the loneliness that can come with coaching and responsibility. Gary shares how self-doubt affects him even when others support his work, and explains how a simple kind message can improve someone's mood and outlook. He also discusses lessons from youth soccer, including the idea that leaders do not always have to be nice, but they should always be kind. Gary explains how accountability and understanding can work together when helping players, employees, or family members through difficult moments. The episode also explores the importance of support systems, noticing small wins, and finding someone to talk to when life feels lonely or overwhelming. Expect to Learn: How imposter syndrome can affect hardworking and successful people. Why kind words can improve someone's mood and outlook. How leaders can be firm while still showing care and understanding. Why coaching and leadership can sometimes feel lonely. How support systems and honest conversations can help during difficult times. Episode Highlights: [00:00] - Episode Intro: imposter syndrome & transformational coaching [03:17] - Mental health struggles: obstacles, and stats on male listeners [04:48] - Pushback against "mental health is fabricated" argument [06:22] - Imposter syndrome: feeling undeserving despite hard work [09:43] - Youth coaching & the transformational "player-first" approach [11:59] - "You don't always have to be nice, but you always have to be kind" [17:00] - The loneliness of coaching: invisible effort & lack of gratitude [22:32] - Finding little triumphs; don't get stuck in negativity or praise [25:13] - Importance of support systems; talking it out is therapeutic This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455  

In this republished and condensed episode, we revisit the seven deadly objections every service technician needs to know. Through practical role-plays, we break down how to uncover what customers really mean, communicate value without being pushy, and confidently move the conversation forward. ———————————————————- Stop leaving money on the table. Every call is a chance to close. Every day is a chance to win. If you're a plumber, HVAC tech, electrician, or roofer who wants to close bigger tickets, handle objections without flinching, and build a career in the trades — this is your community. Blue Collar Closer is where 346+ home service professionals get live sales coaching, proven scripts, and real-time Q&A with Brian Burton. Not theory. Not fluff. The exact words that close jobs. bluecollarcloser.com   Full show notes + transcript: Every episode has searchable show notes and a full transcript at wastenoday.com   Waste No Day is hosted by Brian Burton and Nate Minnich — two guys who are in the trenches of home services every single day. Brian is the General Manager of Benjamin Franklin Plumbing of Scottsdale, one of the top-rated plumbing companies in the Phoenix Valley, serving Scottsdale, Tempe, Mesa, Chandler, Gilbert, and the East Valley. Find them at benfranklinplumbingaz.com

Welcome to the Monday Minute – your weekly reset to lead better, think clearer, and build your independent dealership with intention.You could take the same million dollars and put it into a dealership, the stock market, an HVAC company, or a dozen other opportunities. The question is not which one sounds better. The question is which one gives you the best return. And if you cannot answer that for your own dealership right now, that is the problem.In this episode, Jeff and Luke make the case for ROI as not just a financial metric but a leadership mindset – and the one number that almost never shows up in a composite or gets discussed at convention despite being the most important scorecard in any business. Jeff walks through what return on investment actually looks like at the dealership level: not just the big picture of what your capital is generating annually, but the granular version – what is your advertising spend returning, what did that new software system actually do for you, what did sending your team to training produce, and is that vendor who told you to spend more money with them actually moving the needle? The best dealers are not making emotional decisions about vendors, marketing sources, or tools. They are measuring. Luke adds that the strongest operators he knows talk about their entire business in ROI terms – and that AI can now do what previous generations never had access to: summarize reports, identify trends, compare performance periods, and surface opportunities that get buried in a stack of DMS exports nobody has time to read.Your assignment this week: identify five major investments in your business right now – marketing, staffing, software, training, vendors – and define what success actually looks like for each one. Then pull the data, use AI tools to organize and compare expected results against actual results, and ask the hard question in black and white: what is producing a return and what is not. If something is not working, it is not an emotional conversation. Adjust it, negotiate it, replace it, or cut it – and take those savings and put them into something that actually moves the needle.Review this week's Sunday newsletter at TheIndependentDealer.com for the full theme and exercises.Not subscribed yet? Sign up now.https://theindependentdealer.us19.list-manage.com/subscribe?u=603446580871d8522a454418d&id=50aae74348Let's build this together.

In this episode of the Try That In A Small Town podcast, the guys sit down with hitmaker George Birge to unpack his long road to “overnight success” in Nashville. George talks about grinding for a decade before his first number one, the moment Luke Bryan said “Play that motherfucker” about his song, and how TikTok flipped his career with Beer Beer Truck Truck.He shares how Clay Walker pushed him back into being an artist, how a Bobby Bones performance turned Mind On You into a life-changing hit, and why Jason Aldean giving that song back was a defining act of class. Along the way you'll hear wild road stories with SEAL Team Six and Post Malone, getting wrecked by Gary Allan's weed, the art of building a live set, and how country music's community creates careers that last decades. They close it out with golf at Augusta, Idiots of the Week, HVAC disasters, fan etiquette and plenty of laughs.Timed Highlights: 0:03:12 – Four number ones in a row, why Nashville is a “10-year town” and how hard it really is to break 0:04:35 – Building relationships with radio and listeners, and the pressure of chasing every hit 0:05:04 – Luke Bryan mentor story, Chesney's jet and the “Play that motherfucker” cowboy song moment 0:07:40 – Why country music is a “big happy family” and how fan relationships create 20–40 year careers 0:08:53 – Shouting out Kurt and Tully on a surprise Jason Aldean number one and how labels plan chart runs 0:10:00 – Original Glory beer spot and investing in America's small towns 0:11:14 – The magic and misery of the grind: why it's good that success doesn't come easy 0:12:20 – First number one, confidence, and how belief changes the way you write and perform 0:13:20 – Mike Eli's tough-love advice: “You just need to go get your ass kicked” 0:15:30 – Sprinter van nightmare in Kentucky, the meth'd-out “mechanic” and character-building on the road 0:17:49 – Moving from one recognizable song to multiple hits and the freedom of building a real setlist 0:18:38 – Covers as a “cheat code,” winning crowds in clubs and finding the sweet spot with 90s country medleys 0:20:19 – Club days: Dwight Yoakam medleys, Sweet Child O' Mine into Paradise City, and stretching 90 minutes 0:22:40 – Teaching an audience how to listen to your ballad and earning the right to play the slow songs 0:25:26 – Lessons from touring with Toby Keith: zero ego, human jukebox and knowing when to turn it into a honky-tonk cover set 0:28:19 – Tailgating with Toby Keith, SEAL Team Six and Post Malone on the bus in Virginia Beach 0:29:48 – Post Malone's country roots, respect for the genre and doing it the right way 0:30:09 – Pivoting to “just” being a songwriter, asking out of the duo deal and heading to Clay Walker's beach house 0:33:33 – Writing Clay Walker's We All Need A Bar Sometimes and Catching Up With An Old Memory and hearing the band's take from the studio side 0:36:35 – Refusing to quit, irrational optimism and how things fall into place when you keep showing up 0:37:38 – Clay Walker says “Get on TikTok” and the birth of Beer Beer Truck Truck from a country-music hater's video 0:39:41 – Going viral overnight, crediting the original TikTok creator and landing on The Bobby Bones Show 0:39:47 – Playing Mind On You live on Bobby Bones, getting a record deal and watching it go number one 0:41:03 – Jason Aldean had Mind On You on hold – and gave it back so George could release it as his debut single 0:45:08 – George's Mount Rushmore: Aldean, Gary Allan, George Strait and Tracy Lawrence, and how that shaped his sound 0:46:47 – First-hand weed disasters: Gary Allan's tackle box, the volcano, numb legs and the best pineapple ever 0:52:23 – Willie's Remedy, tequila pairings and trying to “just sleep” through a THC drink gone wrong 0:54:08 – Tequila on the road, giving up whiskey in the summer and survival strategies under 100-degree stage lights 0:55:16 – Golf talk: college golf background, shooting 75 at Augusta and winning the BMW Celebrity Pro-Am 0:57:31 – John Daly, a 27-minute Knocking on Heaven's Door and golf-country crossovers 0:58:08 – Weekly segment: Idiots of the Week – ducks on dashboards and Jeep duck culture 0:59:35 – People touching injured shoulders, hugging the sling side and unintentional pain 1:01:16 – HVAC conspiracy: the AC “just happens” to die right after the service check and buying a new unit 1:06:42 – Language rant: the word “literally,” dictionaries caving and when words stop meaning what they mean 1:08:37 – Fan behavior: phones in faces, reading the screen mid-song and completely losing the lyrics 1:10:19 – Fist bumps, picks, Sharpies mid-solo and why some fans think they're on stage with you 1:12:00 – World Cup tangent, flops, drama and sports rants 1:13:40 – Peacemaker Coffee plug and sending George beans for the bus 1:14:23 – The hosts on why George is great for country music, closing thanks and merch reminders______________________________________________________________________________________________SPONSORS: The Try That in a Small Town Podcast is powered by e|spaces!Redefining Coworking - Exceptional Office Space for Every BusinessBook a tour today at espaces.comFrom the Patriot Mobile studios:Don't get fooled by other cellular providers pretending to share your values or have the same coverage. They don't and they can't!Go to PATRIOTMOBILE.COM/SMALLTOWN or call 972-PATRIOTRight now, get a FREE MONTH when you use the offer code SMALLTOWN.Original Brands - Our original sponsor since the beginning!!Original brands is starting a new era and American domestic premium beer, American made, American owned, Original glory.Join the movement at www.drinkoriginalbrands.comPeacemaker Coffee CompanyFounded by retired police officer/chief Chris Morris, Peacemaker delivers clean, low-acidity coffee while supporting police, firefighters, EMS, military, veterans, teachers, dispatchers, and medical personnel through donations and programs.www.trythatinasmalltowncoffee.com________________________________________________________________________________________________Follow/Rate/Share at www.trythatinasmalltown.com -For advertising inquiries, email info@trythatinasmalltown.comProduced by Jim McCarthy and www.ItsYourShow.coSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Founderz Lounge Episode #96 with Bill Praschak.In this episode, Steve holds down the lounge solo while Don is out handling some HVAC chaos, and sits down with Bill Praschak, founder of Fully Loaded Defense, to talk about what it really takes to train civilians, businesses, churches, and organizations to protect themselves before something goes wrong.Bill shares how Fully Loaded Defense became North Carolina's leading firearms training academy by building hands-on, real-world training for everyday people. He breaks down why safety is not just about firearms, why corporate training has to go beyond a video and a binder, and why communication is the first thing that breaks down in a crisis.Steve and Bill also get into workplace violence, church security, healthcare safety, disgruntled employees, automation, complacency, leadership, and why every organization needs to know who takes charge when seconds matter.Bill also shares the personal experiences that shaped his mission, including how getting punched by a disgruntled employee changed the way he thinks about complacency, and why training should build confidence without pretending the real world is calm.If you care about leadership, corporate safety, self-defense, workplace security, team communication, emergency preparedness, and building a company that protects its people, this episode is for you.Timestamps:[00:00] Trailer and Intro[01:59] What Fully Loaded Defense does[03:04] Bill's path into firearms training[07:50] Training everyday civilians[12:39] Church and corporate security[15:52] Healthcare and workplace safety[21:33] AI, layoffs, and disgruntled employees[24:02] Leadership during a crisis[27:15] De-escalation and communication[29:43] Why safety plans fail[31:46] Hands-on training under pressure[37:26] The danger of complacency[39:34] Bill's personal wake-up call[44:34] Why more people are training[46:05] Law enforcement and self-reliance[49:11] What's next for Fully Loaded Defense[50:30] Final thoughtsKey Takeaways:• You do not need a military or law enforcement background to become capable of protecting your home, family, or organization. ~Bill Praschak• “How you practice is how you play in the game.” ~Bill Praschak• If your safety training is just a video, a test, and a binder, your team is not actually prepared. ~Bill Praschak• Corporate safety is leadership training because someone has to know who takes charge when things go wrong. ~Bill Praschak• “Complacency is the death of every company.” ~Bill Praschak• When communication breaks down, everything else breaks down with it. ~Bill Praschak• “Less complacency, more self-reliance.” ~Steve Bon• “Their brand culture is as strong as their strategy.” ~Steve BonConnect with Bill Praschak:Website: https://www.fullyloadeddefensellc.com/Facebook: https://www.facebook.com/profile.php?id=100091650174381&sk=aboutConnect with Don and Steve…Don Varady:Facebook: https://www.facebook.com/don.varady/ Instagram: https://www.instagram.com/donvarady/ LinkedIn: https://www.linkedin.com/in/don-varady-450896145 Steve Bon:LinkedIn: https://www.linkedin.com/in/stephenbon Instagram: https://instagram.com/stevebon8 Tune in to every episode on your favorite platform: Website: https://www.thefounderzlounge.com/ YouTube: https://www.youtube.com/@TheFounderzLounge Spotify: https://open.spotify.com/show/0Nurr4XjBE747qJ9Zjth0G Apple Music: https://podcasts.apple.com/us/podcast/the-founderz-lounge/id1461825349 The Founderz Lounge is Powered By:Clean Eatz:Website: https://cleaneatz.com/Bon's Eye Marketing:Website: https://bonseyeonline.com/ 

What happens when you put two industry-recognized HVAC business owners in a studio, hand them the mic, and let them talk through what it really takes to grow in the trades? You get magic… and the kickoff of a new Cracking The Code season built around real experience, hard-earned lessons, and conversations you only get from people still doing the reps every day. In this first episode of an all new season of Cracking The Code, hosts Brad Barron, CEO of Barron Heating AC Electrical & Plumbing, and Jason Walker, Owner of Royalty Heating & Cooling, introduce the reimagined show and share the journeys that shaped their perspective as contractors and business owners. Brad shares the challenges that came with scaling a long-standing family business into new trade verticals while earning trust, building teams and leading through change. Jason shares his path from warehouse cleaner to high-performing comfort advisor to owner, and the obstacles he overcame starting a company from scratch. Together, they set the tone for a new era of the show, focused on honest conversations about growth, leadership, and the lessons contractors learn only by going through the fire.The post Real HVAC Insights From Our New Hosts first appeared on My Contractor University | Dashboard.

My father always told me that the smartest business people learn from the mistakes of others so they don't make them. In this podcast, you'll get the opportunity to learn real world, boots on the ground, leadership lessons from Keith Flores…a highly respected entrepreneur, HVAC industry leader, and founder/operator with over 30 years of experience in the trades and business world. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Facebook - https://www.facebook.com/ruthking1650 LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

Jeff Urso slides back into the chair at Duffer's fresh off opening Hatricks in Mundelein right as the insane July heatwave hit. Half the AC working, belts snapping, fresh air intake fighting for its life — and he still got the place dialed in while running the kitchen and learning new wing tricks from his own chef.From bar ownership war stories (400-degree pizza ovens in 2010, ice makers holding up, bodies pumping out more heat than the equipment) the conversation rolls into what's actually happening in Lake Forest right now: the caucus interviewing mayoral hopefuls, the Block the Box fallout still costing the city, Jed Morris recusal drama, and whether anyone can run without splitting the vote.From there it's everywhere: Lake Forest Day parade route changes, the American Legion endowment debate, craft beer dying while big boys and infusions take over, fantasy football drafts on slow nights, Vegas stadium vibes, and why politicians sound different depending on who's in the room.So is the mayoral field already locked in with two caucus candidates?Will Lake Forest Day finally move to the weekend or stay mid-week for the bars?And who's actually paying attention to the charter, the pensions, and the block parties?We document. You decide.

Not every acquisition is worth making.In this episode of Owned and Operated, John Wilson shares the story of one of the biggest acquisitions he chose to walk away from, even though it had the potential to double the size of his business. What looked like an incredible opportunity on paper quickly unraveled as the due diligence process exposed problems with customer concentration, company culture, cash flow, and the financials.John explains the acquisition framework he uses to evaluate plumbing, HVAC, and electrical businesses, why revenue and EBITDA rarely tell the whole story, and the common mistakes first-time buyers make when they become emotionally attached to a deal.Sometimes the best acquisition is the one you don't make.━━━━━━━━━━━━━━In this episode, John covers:→ The acquisition that looked perfect—but wasn't→ The biggest red flags uncovered during due diligence→ Why customer mix and company culture matter as much as financials→ How to avoid becoming emotionally invested in a deal→ What every first-time acquisition entrepreneur should know→ Lessons learned from the deals John decided not to buy━━━━━━━━━━━━━━Watch this episode early on the John Wilson YouTube channel:https://www.youtube.com/@JohnWilsonOAOSend Us Mail!More Ways To Connect with O&OJohn's Podcast YouTube ChannelOwned and Operated Newsletter Bonus Videos From JohnLeave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

Figgy's Mixtape, featuring an HVAC thief on the loose, Figgy saluting a longtime Payne & Pendergast producer, and saying goodbye to the Nissan Altima.

ITL reacts to a new report from Bill Barnwell after conversations with NFL executives about player trade values quickly turned into a debate over Texans quarterback C.J. Stroud. The guys discuss why opinions around the league are mixed, what Stroud must prove to re-establish himself among the NFL's elite quarterbacks, and whether the criticism is warranted heading into the season. B Scott joins the show for Around The NFL, shares his thoughts on Stroud, and brings his three biggest questions for the Texans before training camp. Reggie continues his Texans Re-Watch series by revisiting Houston's matchup with the Broncos, while Lunch-Time Confessions delivers another round of laughs before Houston Dynamo head coach Ben Olsen joins the show to discuss the World Cup, the Dynamo, and soccer's continued growth in Houston. ITL also debates one of the greatest Houston sports arguments: Who was the better defensive player, Hakeem Olajuwon or J.J. Watt? Plus, the crew looks ahead to the Astros' trade deadline strategy, discusses what Dana Brown could do to improve the roster, and wraps up with Figgy's Mixtape featuring an HVAC thief on the loose, a salute to a longtime Payne & Pendergast producer, and a farewell to the Nissan Altima.

ITL debates one of the toughest defensive comparisons in Houston sports history: Who was the better defensive player, Hakeem "The Dream" Olajuwon or J.J. Watt? The guys compare their dominance, accolades, impact on their teams, and the way each player changed games at their peak. The conversation then shifts to the Astros as the trade deadline approaches, with the crew discussing what Dana Brown should do to strengthen the roster and whether Houston should go all-in for another postseason run. The show wraps with Figgy's Mixtape, featuring an HVAC thief on the loose, Figgy saluting a longtime Payne & Pendergast producer, and saying goodbye to the Nissan Altima.

As pharmaceutical manufacturers work to reduce energy consumption and meet sustainability targets, attention is expanding beyond core production processes to the utility systems that support manufacturing. Steam systems, which play a critical role in sterilization, heating, and HVAC operations, can account for a significant share of a facility's energy consumption. Yet things like manual inspection practices and undetected steam trap failures often leave manufacturers with unnecessary energy losses, higher emissions, and increased operating costs. In this episode of Off Script, sponsored by Emerson, we spoke with Tom Belling, global director of Life Sciences at Emerson, about the growing role utilities play in pharmaceutical sustainability strategies, and the significance of steam systems within that. The conversation explores why steam systems have become an important opportunity for improving operational efficiency and how continuous monitoring technologies are helping manufacturers identify failures earlier without disrupting operations. Belling also discusses how wireless sensing, acoustic monitoring, and data-driven maintenance can improve reliability, support sustainability, and reduce maintenance costs while protecting product quality.

Welcome to "The Locker Room" with John Michaels, "Hometeam" Brandon Leak, and former Atlanta Falcon Brian Finneran. The guys talk all the top stories from the Braves, Falcons, Hawks, Bulldogs, Tech as well as across the nation. The 8 O'clock hour is brought to you by Central Heating and Air, One of the few second generation locally owned HVAC companies in Atlanta. With Central, you're not just a number, you're a member of the family. SCANA Headline Atlanta Falcon PxP & ACC Network's Wes Durham ACC Network & former Georgia Tech RB Roddy Jones See omnystudio.com/listener for privacy information.

WBEN's Tom Puckett on smoky air's affect on HVAC units full 57 Fri, 17 Jul 2026 07:57:00 +0000 hqBjjPzGLlSkhR35kBpI9B5mcfvMXAM7 news & politics,news WBEN Extras news & politics,news WBEN's Tom Puckett on smoky air's affect on HVAC units Archive of various reports and news events 2024 © 2021 Audacy, Inc. News & Politics News https://player.amperwavepodcasting.com?

Brian Ritter of Zenner and Ritter on smoky air's impact on HVAC systems full 179 Fri, 17 Jul 2026 07:55:00 +0000 lpYCrsB86KCtLPPZsN0BqVuQ9StEvaJe news & politics,news WBEN Extras news & politics,news Brian Ritter of Zenner and Ritter on smoky air's impact on HVAC systems Archive of various reports and news events 2024 © 2021 Audacy, Inc. News & Politics News https://player.amperwav

In this episode, Bryan leads a live team meeting focused on getting technicians mentally and practically ready for the summer rush. He opens by asking the group to name what makes the season different, and the answers pile up quickly: higher call volumes, hotter attics, more irritable customers, and a nagging pressure to move faster than usual. Bryan distills these observations into a central theme that runs through the entire conversation — the tension between speed and thoroughness, and how the desire to rush during the busy season is the root cause of most costly mistakes and callbacks. A major thread of the discussion is the idea of "sharpening your ax" before the season's workload hits full force. Bryan pushes the team to build real confidence in their tools rather than assuming they work correctly. He walks through practical habits: verifying that a leak detector is properly calibrated, understanding its components well enough to troubleshoot it, and periodically checking a vacuum pump with a micron gauge so a technician instinctively knows what normal performance looks like. He also shares a story about a mentor named Howard Erskine, using it to illustrate how small, deliberate routines — from hose-rolling technique to truck organization — compound into real speed without sacrificing accuracy. The conversation then turns to drain lines and diagnostic philosophy, centered on Bryan's "wide, narrow, wide" framework. He explains that rushing tends to collapse a technician's focus into the narrow middle step — fixing only the immediate complaint — while skipping the wide assessment before and after the repair that catches secondary issues like sagging platforms, damaged insulation, or drainage problems before they become bigger failures. A detailed real-world example involving an oversized system in a heavily shaded, lakeside home shows how factors outside a standard load calculation, like mature trees and humidity, can explain why equipment isn't "keeping up" even when nothing is actually broken. Bryan closes by connecting these technical habits to business outcomes, urging technicians to fully document and resolve issues rather than telling clients to "keep an eye on it." He frames average ticket size, callback rate, and time on call as honest indicators of thoroughness rather than sales pressure, and encourages the team to lean into detailed measureQuick reports, thermal imaging, and clear client communication so that no problem gets punted down the road. He wraps up with an honest, encouraging note about the grind of the summer season, reminding the crew that the long hours are temporary and that consistent, unhurried practices are what ultimately make the season more profitable and less stressful. Topics Covered What makes the summer HVAC season uniquely difficult, from heat and call volume to mental fog and burnout The connection between rushing and increased callbacks, mistakes, and missed opportunities "Sharpening your ax" — preparing tools and routines before the busy season hits Properly calibrating and understanding leak detectors, including the H10 Using a micron gauge to verify vacuum pump performance and knowing when to change pump oil Building personal routines and truck ergonomics to work faster without losing accuracy Common and costly drain line issues, including float switches, double traps, and pitch problems The "wide, narrow, wide" troubleshooting framework for full-system diagnosis A case study on an oversized system in a shaded, lakeside home and how site conditions affect load Handling clients who report a system "not keeping up," including thermostat lookers vs. comfort-focused clients Using measureQuick reports and third-party verification to build client trust Evaluating ductwork, insulation, and equipment sizing as part of a full home assessment Why documenting a clear path forward beats telling clients to "keep an eye on it" Average ticket size, callback rate, and time on call as indicators of technician thoroughness Maintaining a healthy mindset and work-life balance through the demands of summer   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 8th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

Send us Fan MailAlex Rutledge and Redbone sit down with Shane Wagner of Wagner Heating and Air for a wide-ranging conversation covering his roots in West Plains, Missouri, how he learned the HVAC trade hands-on, and tips for maintaining your split air units. Shane also opens up about his passion for whitetail and turkey hunting using Wise Eye trail cameras, his approach to deer management on the family farm, and his side gig coaching high school basketball at Koshkonong. Stick around for the bonus segment where Shane shares his favorite deer meat recipes. Plus, Cardinals baseball talk and Chiefs updates to kick things off.Chapters & Timestamps:0:00 – Show Open & Food Plot Tips1:04 – Welcome to American Roots Outdoors3:08 – Cardinals Baseball Talk4:16 – Chiefs & Travis Kelce5:39 – Shane Wagner Joins the Show7:31 – Shane's Roots & Heating Business10:17 – Certifications & Career Advice14:00 – Deer Hunting & Wise Eye Cameras19:44 – Sanctuary & Deer Management21:59 – Split Air Unit Maintenance Tips25:37 – Why Mini Splits Are Popular28:06 – Rifles & Long Range Shooting28:44 – Coaching High School Basketball32:37 – Bonus: Cooking Deer Meat35:45 – Invitation to Hunt & Closing Thoughts36:47 – OutroMissouri Hunting Heritage Federation:https://www.mhhf.us/To follow American Roots Outdoors Podcast:https://www.facebook.com/groups/448812356525413To learn more about American Roots Outdoors:https://americanrootsoutdoors.com/https://www.facebook.com/AmericanRootsOutdoors/To follow Alex Rutledge:https://www.facebook.com/americanrootsalex/To follow Wayne Lach:https://www.facebook.com/wayne.lach.5To follow Mike Crase:https://www.facebook.com/mike.crase

It's PID Radio's Throwback Thursday. Nearly 20 years ago, the Middle East—specifically Iran and Iraq—were at the center of the news cycle. Some things never change. Originally released February 25, 2007 WE'RE back with our first blather in weeks and it felt good to run through an hour of news analysis again! First things first: P.I.D. Radio will be here next week and for the foreseeable future. Thank you to everyone sent notes of support. It's truly humbling to know that this little homegrown show has reached around the world. We hope you had a chance to see The State Within on BBC America Saturday. The miniseries was a well-written and tightly directed political thriller that offers a glimpse into what might happen inside the halls of power in Washington, D.C. Wars are basically marketing ploys to drum up business for the military industrial complex back here at home. Meanwhile, it's back to blather on the news of the day. A remarkable development that has been little noticed by the major media: A group of American generals has apparently let it be known that they will quit if President Bush orders an attack on Iran. In addition, the chairman of the Joint Chiefs of Staff, Gen. Peter Pace, has said there is “no chance” of the U.S. going to war with Iran. In addition, a story that's set to break next week at the Intelligence Summit in Tampa reveals that Saddam had an active nuke program in 2002 and 2003. During the last six months of 2002, Saddam apparently built four very expensive nuclear storage and production facilities underneath the Euphrates River. Let's see how this is played in the media. Topics: BBC America's The State WithinKelly's death not suicide, MP saysCheney jet leaves Singapore after repairsU.S. generals may quit if Bush orders attack on IranIran: A Bridge Too Far? Article outlining the threat from Iran's Sunburn anti-ship missileIntelligence Summit promises big storiesSyria denies Israeli report that its army is advancingMore on arms seized near Mexican border“Move Along, Nothing to See Here” by Derek Gilbert U.S. media ignoring the birth of the North American UnionJames Cameron: I've found the tomb of Jesus Sharon's niece, Sarah Sachleben, is fighting stage 4 bowel cancer, and the medical bills are piling up. If you are led to help, please go to GilbertHouse.org/hopeforsarah. Follow us! X (formerly Twitter): @pidradio | @sharonkgilbert | @derekgilbert | @gilberthouse_tvTelegram: t.me/gilberthouse | t.me/sharonsroom | t.me/viewfromthebunkerSubstack: gilberthouse.substack.comYouTube: @GilbertHouse | @UnravelingRevelationFacebook.com/pidradio JOIN US IN ISRAEL (NOTE NEW DATES)! We will tour the Holy Land October 25–November 6, 2027 with an optional three-day extension to Jordan. For more information, log on to GilbertHouse.org/travel. Thank you for making our Build Barn Better project a reality! Our 1,200 square foot pole barn has a new HVAC system, epoxy floor, 100-amp electric service, new windows, insulation, lights, and ceiling fans! If you are so led, you can help out by clicking here: gilberthouse.org/donate. Get our free app! It connects you to this podcast, our weekly Bible studies, and our weekly video programs Unraveling Revelation and A View from the Bunker. The app is available for iOS, Android, Roku, and Apple TV. Links to the app stores are at pidradio.com/app. Think better, feel better! Our partners at Simply Clean Foods offer freeze-dried, 100% GMO-free food and delicious, vacuum-packed fair trade coffee from Honduras. Find out more at GilbertHouse.org/store/.

Send us Fan MailTim and John talk plumbing codes with Hugo Aguilar, IAPMO's Senior Vice President of Codes and Standards Development Hugo Aguilar, P.E.Heat pumps struggle in colder weather — but hybrid heat pump solutions powered by propane can deliver the comfort your customers desire. Understanding how to install these systems can help grow your business and set your services apart. Get started with a free, two-hour online course at www.propane.com/hybridSubscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team!Follow Plumbing Perspective IG @plumbing_perspectiveFollow Mechanical Hub IG @mechanicalhubSign up for our newsletter at www.mechanical-hub.com/enewsletterVisit our websites at www.mechanical-hub.com and www.plumbingperspective.comSend John and Tim your feedback or topic ideas: @plumbing_perspective

Dominic Cortese of Hammertime Radio fills in for Bauerle and today, we hear from Brian Welsch of National Fuel about New York State's crackdown on natural gas, Jeff Winiarski of TRS Heating and Air Conditioning to discuss how the smog over Western New York from the Canadian wildfires can impact HVAC systems, and former New York State Senator Ed Rath, all while taking your questions as well.

When building a custom home, it is easy to spend money on upgrades that look impressive during the design process but provide very little value once you move in.In Episode 38 of Building With Breven, Steven and Mike break down 10 custom home upgrades that are worth every penny—and 10 that may waste your budget.They discuss practical upgrades such as wider garages, functional pantries, layered lighting, better windows, improved insulation, outdoor living infrastructure, accessible storage, and future-ready electrical planning.They also explain why homeowners should think carefully before spending heavily on oversized bedrooms, enormous kitchen islands, complicated smart-home systems, trendy permanent finishes, expensive decorative fixtures, and premium cosmetic selections that come at the expense of the home's core construction systems.The biggest takeaway: Spend first on the parts of your home that are difficult, expensive, or disruptive to change later. Cosmetic upgrades can often be replaced or added after you move in.IN THIS EPISODEUpgrades worth considering:• A wider and deeper garage• A functional pantry with outlets and counter space• Thoughtful electrical planning and future-ready wiring• Layered lighting and dimmers• Better windows and intentional natural light• Improved insulation, air sealing, and HVAC design• Accessible storage in practical locations• Outdoor living infrastructure and rough-ins• A well-designed laundry room• Whole-house surge protection and backup-power preparationUpgrades that may waste your budget:• An oversized primary bedroom• A massive bathtub that rarely gets used• Too many complicated smart-home systems• An enormous kitchen island• Too many highly specialized rooms• Excessive built-in cabinetry• Trendy finishes in permanent locations• Expensive decorative fixtures throughout the home• Too much glass without considering orientation• Premium finishes purchased at the expense of windows, HVAC, insulation, drainage, or waterproofingABOUT BUILDING WITH BREVENBuilding With Breven provides an inside look at custom homebuilding, design, construction, budgeting, and the decisions homeowners face when creating a one-of-a-kind home.Breven Homes builds thoughtfully designed custom homes for busy professionals throughout the Central Texas Hill Country.Planning a custom home in Central Texas?Contact Breven Homes to discuss your property, plans, budget, and goals. www.brevenhomes.com

Join the Conversation at 303-477-5600 or text to 307-200-8222. Saturdays from 9 am to 10 am MT. https://FixItRadio.com Beat the Heat: Summer Home Hacks That Save You Big When the summer heat strikes, is your home ready—or are you risking expensive mistakes? On this episode of Fix It Radio, John Rush and Larry Unger reveal the essential secrets every homeowner needs now: the right (and wrong) ways to water your lawn, the perfect timing for fertilizer, and how to protect your landscape from scorching temps and strict water bans. Discover the small tweaks—like adjusting mowing height or mulching—that can transform your yard from struggling to thriving. Next, your roof takes center stage! Uncover the hidden dangers that hailstorms can bring, and why booking a roof inspection right away (not months later) could save you thousands. John breaks down the costly risks of waiting—and the warning signs you can't afford to miss. In the second half, unlock game-changing tips for beating the heat and slashing your energy bills! John and Larry, joined by savvy callers, bust common HVAC myths—like removing furnace filters—and reveal smarter hacks for perfect airflow, zoning, and room-by-room comfort. Get ready for actionable advice you can use right away to keep your home cooler and more efficient all summer long.

Leave an Amazon Rating or Review for my New York Times Bestselling book, Make Money Easy! Check out the full episode: https://greatness.lnk.to/1951DM A husband and wife showed up at Chris Koerner's house to wash his windows. No LLC. No insurance. No money. He paid them anyway. That story is the whole lesson. You don't need capital to start a business. You need hustle and the nerve to ask for a deposit. Koerner breaks down his barbell strategy. Stay far from tech on one side, no AI, no internet, just sweat. Or go all in on AI on the other. Skip the messy middle where either side can wipe you out. He's watched guys buy VCRs for five bucks on Facebook Marketplace and flip them for a $150 on eBay. Same trick works with couches, clothes, furniture, anything people don't know the value of. America is short three million plumbers, electricians, and HVAC techs. Robots aren't coming for that job anytime soon. If you've been waiting for permission to start something with your hands, this is it. Sign up for the Greatness newsletter: http://www.greatness.com/newsletter Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Cornelio Martinez, Owner at Maize Mechanical, to discuss what it really takes to build a successful HVAC business from the ground up. Cornelio shares how he left the corporate world to protect his personal reputation, navigated launching a company during the COVID-19 pandemic, and strategically positioned his business around heat pumps and emerging technologies. The conversation explores business growth, networking, rebate programs, industry policy, and why intentional planning not advertising has fueled his company's success. After years working for large HVAC companies, Cornelio launched his own business with a focus on integrity, customer relationships, and delivering exceptional workmanship. Today, he leads a growing team specializing in heat pumps, home electrification, and high-performance HVAC systems while advocating for better collaboration between contractors, policymakers, and utility programs.   Expect To Learn: Why Cornelio left the corporate world to build his own HVAC business How launching during COVID shaped his approach to business growth Why heat pumps became the foundation of his company's strategy The importance of staying ahead of industry trends and rebate programs Challenges contractors face with utility incentives and rebate administration How networking and relationships outperform traditional advertising Practical lessons for scaling an HVAC company through quality work and customer trust Timestamps: 00:00 - Introduction 00:57 - Why Protecting Your Reputation Matters More Than a Paycheck 03:40 - Starting an HVAC Business During the COVID-19 Pandemic 06:01 - Managing Cash Flow on Large Residential Projects 08:26 - The Heat Pump Project That Changed Everything 09:37 - Building a Business With Intention Instead of Reacting 13:17 - What Policymakers Need to Understand About Contractors 17:40 - Growing From a One-Person Shop to a Full Team 19:15 - Scaling an HVAC Business Through Quality and Trust   Follow our guest Cornelio Martinez: LinkedIn: https://www.linkedin.com/in/cornelio-martinez-38660b40/  Instagram: https://www.instagram.com/corneliomartinez/  Company Website: https://maizemechanical.com/  Company Facebook: https://web.facebook.com/people/Maize-Mechanical/61556354961579/#    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/    Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/workhero__/  

Tune in the latest Suite Spot episode as special guests, Dave Jacoby, Founder/Owner of Hotel Lucine and Kaleigh Wiese, Founder and CEO of Ode Places, take a moment to discuss the independent and boutique hotel landscape and the 2026 Independent Hotel Show Miami in this episode for the Suite Spot Independent Hotel Show Series. Ryan Embree: Welcome to Suite Spot, where hoteliers check in, and we check out what’s trending in hotel marketing. I’m your host, Ryan Embree. Hello everyone. Welcome to another episode of the Suite Spot podcast. This is your host, Ryan Embree, here with another episode of our Independent Hotel Show series. This is season two. We’ve done quite a number of these independent hotel show series episodes, but this is the first one where we’ve got multiple guests. So I’m excited to bring them both in today. First with me, Dave Jacoby, founder and owner of Hotel Lucine, and Kaleigh Weise, founder and CEO of Ode Places. Dave, Kaleigh, thank you so much for being with me today. Dave Jacoby: So excited. Thanks for having us. Kaleigh Weise: What a way to kick off the independent hotel show. Dave and I got to share the stage last year. Dave Jacoby: We did. Kaleigh Weise: And I feel like we could have talked for a million more hours. And we’re friends, but also we’ve worked together, so I feel like I’m excited to be on together. Ryan Embree: Alright, well this is awesome. I’m excited. We’ll, we won’t be able to speak for a million hours, but we’ll definitely have some time today. And I’m excited, but as tradition here in the Suite Spot, one of the wonderful things about our industry and hospitality is people come from all different walks of life to get into our industry. Sometimes you fall into it with a summer job, sometimes you start as a bellman. Like myself, we love to hear these stories. We live and breathe these stories in hospitality and share them with others. So let’s start by just a proper introduction and maybe your hospitality journeys that led you to your respective positions. Kaleigh, let’s start with you. Kaleigh Weise: Yeah. Well, there’s a lot to unpack here. So if you see me at the show, come find me. I have been self-employed by whole entire career, and I have always been obsessed with the form and function of business. Like, how do you have a brand that really resonates despite, you know, I see your brand is like a lighthouse, right? Like, how are you attracting the right people? But also at the end of the day, like that business has to be incredibly healthy. And then you layer on a hotel, which is a 24/7 breathing company. And so how do you make sure that you have the longevity with systems and processes and you have a brand that continues to resonate as the years develop. And so I got my start serving in essentially helping brand and position and help with coaching for hospitality and service-based businesses. And then that naturally led into places where people slept, right? So I actually was working with event venues for a long time and when we got into the lodging conversation, I was like, now this is fascinating, a one time event versus like, keeping this up 24/7, what does that look like? And so we, I started out places essentially in 2018 after being in Northern California in the Santa Cruz Redwoods, we got to support a property out there. And I was like, the resonance that I got to feel to plant seeds of purpose into the land there of those 80 acres and understanding the choices we made would affect short-term and long-term generations really put me on a trajectory where that’s where I’ve committed my work so far. Ryan Embree: Really cool origin story there. And a lot of parallels from the event industry to hospitality and lodging. So, Dave, what about you? Dave Jacoby: Yeah, thanks. So I’m born and raised in Philadelphia, but somehow I ended up in Galveston, Texas, so I did not have that on my bingo card growing up. But here I am, out of college, worked in some finance and kind of hotel development related positions. First in New York City, then went to graduate school, then moved to Las Vegas and actually was in the casino space. But throughout that whole kind of portion of my journey was developing projects that were other people’s ideas and kind of on behalf of others, even though, you know, in Vegas, for example, I led development and opening up a resort there, moved to Galveston, where my wife is from. And my family’s now based in 2016. And just felt like I fell in love with Galveston, but felt like Galveston needed a slightly different hospitality experience here. Something with a little more soul that matched the soul that this whole town has. But the hospitality offerings that I didn’t feel like harnessed that soul really well, yet found an old kind of out of favor motel on the beach and figured out a way to acquire it and came up with a brand and a design and a team that we put together. And it’s been a labor of love and, you know, blood, sweat and tears sometimes, but a lot of smiles and happiness too. And we’re going on three years open, so, okay, that’s kind of how I got here. Ryan Embree: That’s like the America, the hotel American dream, what you’re doing right now. And listen, I went to school for hospitality and I think just this conversation already between the event management, hospitality, the gaming that you’ve included. I mean, this is like hospitality management 101 through the experiences, but certainly a familiar one where you’re bouncing around. But it sounds like you found your home there in Galveston. I was really excited about this conversation because it’s very rare I get to talk to two guests that have kind of built their brands from the ground up, right? And I think this is a challenge and a task that especially independent hoteliers have to kind of face and building their story and building a brand that resonates with travelers, especially today. So how important is branding and storytelling to connect with guests? Because I think that is what independent hotels strive to do is create this connection that might be missing right now and, you know, really hopefully leads to loyalty in the future. And what maybe advice would you share from your own personal kind of branding journeys? Dave, we’ll start with you and then go to Kaleigh. Dave Jacoby: The brand is so central to what we’re doing. We sort of started with that brand identity, and I use the term identity not as like a business jargon term, but it really is an identity. We personified our brand and there are still decisions that we’ll make where we have this fictitious Aunt Lucine that we will use as a muse for decisions we make around property. And it’s sort of a guiding light for us. But, I think the concept of kind of personifying your brand really helps make it make sense, at least for me. So, I look at how do we connect with our guests? I really look at how we connect with our local community and use that as the window in to our guests with the kind of overriding assumption that if our whole town and local surrounding population considers us part of the fabric of that neighborhood, that the outsiders will, that authenticity will come through. Outsiders will see that that’s where they’ll want to stay. So then, back to the personification of it, just like in your personal life, if you are friends with a group of people, you need to add something to that group and you need to then take something back from that group. So I sort of look at Galveston as the environment here is like a play. And instead of us coming in and saying, well, what is everyone else doing, we’ll do that too. So that we fit in saying, well, how do we add a new main character to the cast here? And I sort of look at it that way. And so what are we adding that’s different, but how does it fit into and, and be complimentary with everything around it? And that’s, that’s kind of how we, we looked at how we fit in and what we offer to our guests both, as, you know, overnight hotel guests and local community that might eat, drink, hang out with us. Ryan Embree: Kaleigh? Kaleigh Weise: Well, I wanna also compliment Dave and Keith have done such a phenomenal job at Hotel Lucine that they have a brand bible, if you will. And I think that it is a testament to how the vision casting of Aunt Lucine infiltrates, the purchases that they make for design, the plants, the employees, the uniforms, how they want them to talk and walk, and all of that alignment I think resonates really well with attracting the right talent, but also attracting the right guests. And so I think having intentionality, I always say, your brand is what other people say it is. So we have to remember that we have control over how we position our brands and what we want. So I think intentionality is first, which I think Hotel Stein does. On the flip side of that, I think we have to be realistic about who is traveling and who is coming to the hotel or who is also the consumer. Obviously on the B2B side, I usually like to pick three to five different personas, and I think that that helps shape making decisions. We have a property we’re working with right now that is on 12 acres. There’s 43 cabins. It’s primarily outside, right? It’s like, okay, who is the ideal person who’s looking for a property like this? And I think the clearer that you can get with that, it helps you understand where your revenue programming is gonna come for, like, come from. It helps you understand like where you should put costs. Like do they care about the amenities? Do they care about the soap? Do they want a robe in the room? And I think sometimes we make decisions that are too close to maybe how we would like to travel or what we think is best, and we forget what our guests might be looking for, which then leads to greater revenue opportunities and better residents that leads to people wanting to come back because they feel like they belong there, right? Like that was created for them. So that’s kind of the flip side of I think knowing who you are, but knowing who your guest is is equally as important. Ryan Embree: Yeah, a hundred percent. And there’s, I mean, guests are leaving us clues constantly on who they are based on online feedback, social media posts, reviews, there’s so many things. Even just a day-to-day conversations, you would be surprised, a tip that everyone gets, you know, you wanna know, you wanna learn about what guests think about you, just hang out in your lobby for a couple minutes during breakfast and just hear the conversations about what people are saying about their stay. But Dave, I loved your point there about talking about being embedded in the local community because you think about people that really prioritize a unique experience in the independent hotel space, which they’re independent hotels are so positioned to do, if you don’t become a part of your community, they’re looking for that unique kind of experience that only an independent hotel can provide them. If you’re really embracing your local community and sharing those same kind of aspects of it’s gonna hopefully resonate with that traveler. And then hopefully they amplify that story a little bit in some of the ways that I was talking about. But one of the things we’re gonna talk about the independent hotel show in a second in September, very excited about that. But one of the things that I love about that show is sometimes as independent hotels, you might feel a little bit like you’re on an island because you don’t have that big brand behind you, right? So getting a bunch of independent hoteliers together, you hear about some of the challenges that are going on right now. And unfortunately right now there’s a lot of noise in our industry. Economic shift, geopolitical factors, rising operational costs and margins are very thin, can be challenging for independent hoteliers. Where do you guys see opportunity right now? Because independent hotels are always looking for that little bit of edge. Where do you see opportunity right now in the state of this industry and maybe where do you see some shared challenges that we have to kind of battle as an industry for independent hotelilers? Kaleigh, let’s start with you and then maybe Dave you could zoom in maybe a little bit more on your property and market. Kaleigh Weise: I think the biggest thing that I’m seeing is, I talk about all these revenue drivers as like little dials. We get to tweak and twist, right? And I think that through some of the impacts that we’re having that are things that are outside of our control, right? There’s only so much we can do with some of these things. There are a few things that you actually can kind of take control over. And I think that investing more in the community and finding opportunities to drive revenue with the people who are in your local area who maybe aren’t traveling for the summer or fall or Christmas or whatever that might be through that event programming, it is not uncommon for us to go into a independent hotel and they haven’t really ever thought about events, especially if they’re under, let’s say 60 keys. Even 20 to 40 or 80 is a great number because you have an opportunity to having a full buyout, or you can have 40th birthday parties or a wedding or something like that. And that can be a huge revenue driver. And so I think as we look at shifts that are happening with, you know, the average event or wedding right now is booking a hundred or event is booking 120 days out. I think the average wedding is booking somewhere between nine and and 14 months out. You can start forecasting revenue a little bit more in control and then focusing on your rooms and your distribution in shorter term pickup opportunities. And so I think understanding where are all of your revenue drivers? What do you have control over? What do you not have control over? And where are, maybe there are opportunities that will be very low lift to you to be able to fill dates and have revenue coming in ways that haven’t been the pickup that you anticipated. Ryan Embree: yeah, and food and beverage, huge opportunity and doesn’t, you’re absolutely right, Kaleigh. It doesn’t necessarily need to be travelers from outside of your market all the time. The hotel restaurant, I feel like has got a bad rap for the last decade or so, but it is turning around, right? And it’s a place where people want to be. It’s a social setting where when people come, you might be hosting people and for the holidays or what have you, and you might find yourself at a hotel restaurant even if they’re not staying there. So it’s certainly a shift in what’s happening right now, but especially for independent hotels. Dave, what about you? What have you kind of seen in your market and maybe any creative solutions for some of these challenges right now? Dave Jacoby: I mean, I’ll sort of piggyback off of what Kaleigh said a little bit there, but it’s events and Kaleigh has sort of focused on booking events from, you know, outside groups. I’ll sort of look at it more as your internal event programming I think is also really important. And, and that’s, and it’s our kind of best way that we use to connect with our local community. And what that event programming is can be so many different things. It sort of depends who you are, who is in your community, and how do you fit into your community, what do you offer? So kind of when I talked about earlier, need to offer something back to your community that you’re in, for us that means a lot of live music. We’re very plugged into the local live music scene and we have a great curated music program every weekend night, all year long. And then in the summer we have a series called Sunset and Sounds, which is sort of larger bands that are touring. Some are touring the U.S. Some are based in Austin or elsewhere in Texas, and they come down to hotel scene and we put on free shows for hotel guests, the community, whoever wants to go. We do wellness events and that might be cold plunges or sound baths. We’ll partner with local organizations that wanna do fundraisers or other events. And it’s just a way to activate the space. It’s a way for people that are not from your town to have a experience where they feel like they’re integrated into what’s happening in that community. It’s a little more interesting for them as a visitor. And if you’re staying at a large chain hotel down the street or in another market, they just can’t deliver that. They don’t have the people, enough people with decision making power that are in the community that are focused on that. It’s just not the way they’re built. So that’s really the advantage I think independents do have over the larger chain hotels. We might not have the distribution systems and some of the other marketing spend, but we do have the ability to deliver on a day-to-day basis and experience that’s just different than what those larger hotels can. Kaleigh Weise: And I would like to comment that, you know, we’re seeing data around three hour drives being really hot, right? So I think sometimes you think you’re marketing to the next nearest city or, you know, looking for that destination destination visitor. I think really thinking about who are those markets that are within a three hour drive that are easy pickup for you once they know that you exist and you’ve again pointed your lighthouse of your marketing and branding in their direction, I think that’s a wonderful way to pick up opportunities for guests and community and events and things like that. Ryan Embree: Hey, I am the father of a 5 and a 3-year-old. And let me tell you, I’m a huge proponent of the three hour trip because that’s about as far as I can get before all of us go a little crazy. So you, you can bet I’m definitely looking for those opportunities to get out there and have that type of experience that Dave, you know, it’s around this time of year when we’re I’m talking to independent hotels that I get so inspired because the freedom of having an independent hotel and the activations and programming that you can put on, I think sometimes independent hotels, because they see some of these big branded hotels not doing some of this programming. They think should I be doing it? And it’s maybe because they have so much red tape in their branding, they have to get approval from, legal or their brand to actually run these things that they’re just not doing it. So it’s such an opportunity, and again, I get so inspired to kind of see that because the way the ingenuity that these independent hoteliers have is just, it’s second to none in our industry. It’s really creating a very cool experience, which is now being showcased and highlighted easier than ever via social media and reviews. So as we talk about industry trends, I wanna see, Kaleigh, you were talking about the three hour trip, right? Wellness is a big one, f &b, what are some of these maybe traveler trends that you’re starting to see bubble up and emerge right now? And how can independent hotels capitalize on these trends and over maybe branded competitors? Dave, you want to start maybe any trends that you’re noticing in your market in Galveston? Dave Jacoby: I’d say one might be the, and to use a buzzword here, the bleisure trends or the business leisure trends. So we will find, sometimes we’ll get small groups, maybe it’s a board or a small creative agency or something like that, that will come and have an offsite with us. And it’s partially meant to be used as a brainstorming session or some obvious business function to their meeting. But it’s also a time to hang out. Some of these groups might bring spouses with them or there might be a business component and then they’ll stay for the weekend and then it’s a little more freeform or social at that point. Or I’ll sort of see this bleisure happen from the other direction where someone will say, Hey, I want to come for a weekend and be at the beach, but why not come on Wednesday night and I’ll stay and I’ll just, I work from home anyway. That’s become so much more acceptable for all or part of the week for so many people. What does it matter if I work from home, from home home or from a hotel or a hotel lobby where I’ve got coffee? And it can be tended to. So we sort of see leisure trips happen in both those directions where the, the work kind of lends a little more leisure and the leisure lends a little more work. Kaleigh Weise: We also have a great living room for people to work and hang out and stay and enjoy beachside. Dave Jacoby: We do, we do. I sit in there often and you’re, and you’re right that it is when I overhear what people are saying about the hotel, I do my work, but I also eave drop and pop in on people and help out with things. Ryan Embree: It’s funny ’cause you know, modern day design for hotels now are accommodating for that. They know that the flexible workspace and they’re building lobby common areas a little bit larger or maybe even not so siloed so that people can mingle, interact, but also have some spaces to work from. So certainly a trend there. Kaylee, what are you seeing maybe from, as you zoom out? Kaleigh Weise: I mean I think experiences and add-ons are something that I continue to be surprised by. So if I’m the North American Ambassador for Muse, so I of course love Muse, but also cloud beds and stay in touch and all of, like, they all offer these add-on options where a guest during checkout or pre-arrival, they can add that early check-in. I’m blown away by the amount of people who opt into that $35 pre-check in or wanna add a bottle of wine to the room. Like those little details, it’s so helpful when they’re coming to have that reminder that we can make this a more customized stay for you. And so I think the sweet spot is no more than seven upsell opportunities. But I think that that even bleeds into, I know when we were helping with Hotel Lucine I’d ideate on some of these things, it’s like they ended up doing pop-up dinners on the balconies of their rooms and adding, I forget, a couple hundred dollars right? Or picnic baskets that people could take offsite. And I think people are hungry for having that almost like travel agent like experience where if the property can customize an itinerary for them or enhancements for their stay, I think they’re very excited and eager to be able to take advantage of that. So I think that’s a trend that’s happening and desirable, but something that I see a lot of independent hoteliers are stuck in the day to day and maybe not adding the attention that they could that will see the revenue that really is low hanging fruit out there. Dave Jacoby: Kaleigh’s so good at that. I mean she helped us with that as she mentioned, but she’s got this ability to kind of come in and just see what’s going on every day and she’s not seeing anything you don’t see immediately. But then she also sees these other opportunities of ways to personalize the guest experience in a way that you’re happy to do and isn’t a heavy lift for you and the guest is happy to pay for. And it’s just such a win-win. It’s almost like you get the surprise and delight moment right outta the gates and the guest pays for it too. It’s a great, it’s a great combo. Kaleigh Weise: Just a matter of training the staff and getting in on the website. Ryan Embree: That’s right. Very important. Get the buy-in from the staff. But you mentioned that word personalized. I mean that’s what we’ve been striving for in this industry for a long time. Personalization and with the rise of technology and AI like I put here, it’s not a podcast in 2026 if we don’t use those words. I don’t think I anybody would listen if we don’t talk about that or that buzzword. But I do wanna talk about it because I think especially with independent hotels, they might be more excited than most because it could figure out a way they could use AI and technology to maybe shrink the difference or find that edge against a branded competitor and maybe not feel so, you know, just David versus Goliath in that sense. So Kaleigh, have you kind of seen any competitive or creative uses of technology and AI in the industry, especially with independent hotels? And then maybe Dave you could share a little bit of your thoughts as well. Kaleigh Weise: I definitely see us being in a bit of a purgatory and as I’m talking about this, I’m thinking fast forward a year from now and I think agentic agents are at our fingertips for having access to supportive administrative help. And I see what Muse is working on behind the scenes and it’s like we’re gonna be living in a very different operational world. In I think all the best ways. And when I think about the future of an org chart at a small independent property where you have to get stuck in the day-to-day right now planning and preparing for guests and double checking things like being able to be synced in when Uber’s about to when Uber’s about to drop off your guest. And being able to be prepared with that timing. I think we’re gonna see our front desk admin become hosts for the first time and really have the time and empowerment to be able to greet them with the level of detail and customization. I also think the automations, I think we’re gonna snap that into being just such a helpful tool to ask the right questions or personalize the spaces. So I think currently it’s very challenging, let’s say for an independent hotel to offer a pillow menu, if you will, for the right pillows that that guest is gonna want. But I think in the future we’re gonna be able to have the opportunity for putting a time and attention into creating experiences that guest deserves that’s customized based on various preferences or interactions. And so I think it’s a really exciting time for actually hospitality to take back the spotlight. And that’s why people join this industry, right? Is they love hosting people and giving people experiences. And I think sometimes the admin takes away from that, you know? And I think that it’s gonna allow us to be more competitive when it comes to distribution. All of us didn’t go to school to be revenue managers, right? And I think that is a, that is a calculated game that to be able to have tools that can help support us and making sure that we’re optimizing the proper ADR and and pickup cost to be able to book our occupancy moving forward. I think it’s a really exciting time. I think we’re just in the purgatory of it right now. It’s like at our fingertips, but we’re not quite there. But I think about a year from now, things are gonna feel like it’s restabilizing in a really exciting way. Ryan Embree: So Dave, from an owner’s per perspective, you’ve, you just talked about how carefully you’ve kind of curated and built this incredible experience at Hotel Lucine. What is your thoughts on when you think about implementing technology or, or some sort of new AI initiative into the guest experience and how you make sure that doesn’t impact your brand too much? Dave Jacoby: I like the term Kaleigh used about purgatory. I don’t think we’re quite there yet. If you look at the amount of, certainly in the independent space, useful applications of AI in the day-to-day life versus the amount of words in print publications about AI, it’s a massive imbalance there. To me, the right ways that AI can be implemented are ways that are invisible to the guests. So the example Kaleigh was using is one that we’re, I’m rolling out actually now in kind of bits and pieces is how do you use AI to improve your day-to-day workflow? And for me, if it’s, I can unleash it on my Google drive and have it pull a bunch of information and synthesize it and put report together for that I can then give to our team. We’ve got better data and that would’ve taken me three hours, but I let it run in the background for 10 minutes and it’s done. You know, things like that to get better insights on your business, that can be done. Now, to the extent we can use AI to free up front desk agents, I’m working through a specific protocol on that now, just to get all the, what’s your pet policy, what time is check? And we just get so many emails that are repetitive in nature to answer. And the front desk agent isn’t always on top of it. Sometimes they’re doing other things, and I’d rather they be eyeball to eyeball with a guest acting as a host or hostess to the people that come in and providing person to person hospitality and not in the computer. We can free that up. You can do that now. So it’s a matter of just setting the systems up and taking the time to do it. And you can set it up with as much automation or oversight as you want to do, but it’s a matter of taking the time to actually do it so that you can free up those personal interactions. Because that’s where we as independent hotels, I think are, that’s what we people come to us for, is for that personalized touch and feeling like they’re having a human interaction and they’re not at a big corporate commoditized hotel. So we wanna give them that as much as we can. Kaleigh Weise: And I mean, I think human-centric is so important. I think we can, we can still remain to have a human-centric business with these tools. I hear all the time people feel like they’re so behind with using AI. And I guess even for those listeners today, I think you can relinquish the shame because the speed in which AI is gonna continue to grow is gonna continue to grow. And I think the application of that, depending on what market you’re in, what tools you’re using, I think if you can focus on one implementation thing that’s gonna actually help you serve your guests better, you’re not behind. It’s really just pacing that is right for your team, for your guests, and what’s gonna be right for you. But also don’t be afraid of it. Like, I think that there’s a lot of exciting things and tools that are only gonna be able to support us as an industry. Ryan Embree: My big bold prediction is that I think the GM of the next couple years is actually gonna look a lot more like maybe the GM of 20, 30 years ago before all of that kind of work that what we traditionally thought a GM had to do with reports and all of these things that actually some of those desk jockeying kind of tasks, AI can, agentic AI could potentially take care of for you. And then you get back to kind of doing what both of you described as, you know, that face-to-face human interaction. So what I’m hoping is that, you know, a lot of this technology actually kind of causes more of our service driven people and hospitality professionals to kind of rise to the top and create some really cool, memorable experiences and maybe just get that service back to where it was. Because it just feels like there’s some aspects of it in some hotels where it just, we completely missed the mark. So that’s my, maybe that’s me being a litte too, but that’s, that’s my 2 cents and what I hope happens. Dave Jacoby: No, no, I think that makes a lot of sense. And I thought of one other great application for independent hoteliers for AI. We don’t have an in-house IT guy. We don’t have an in-house like maintenance tech. We’re just not big enough to carry those positions. But you can go to your, claude, chatGPT, whatever it is, and say, why did my TV turn on three times in the middle of the night by itself in room 212 last night? True story, this happened and the guest was upset. And then I explained what my systems are and how they work and what they can, you give it a little bit of input information, it’ll help you diagnose. I haven’t yet tried the recommendation ’cause I’m on here talking to you guys. But there are all kinds of solutions you can ask for help for and they might not be right, but before you’re spending money to call out an HVAC technician, find somebody who can handle whatever this one specific system you have is and can service that you can troubleshoot a lot of these things and 60, 70% of these things you can fix on your own because it’ll walk you through it. It’s really a helpful way to save money. And that also helps guests experience, right? Because now if that TV’s not turning on three times middle of the night for that guest tomorrow night, she’ll be happy. Ryan Embree: Love it. Yeah. There we go. Just claude gonna be employee of the, of the week over there at Hotel Lucine every week If we get that figured out. But I do wanna shift our attention to the reason we, you know, started this series, the Independent Hotel Show this year happening September 16th and 17th in Miami Beach. We could not be more excited. And for our Suite Spot listeners, don’t forget to use promo code Ryan26 for a complimentary registration. Dave, you’re on the advisory board and Kaleigh, you’re a brand ambassador like myself. We were on a call talking about the show just the other day. I wanna get your thoughts on what inspired you to get involved with this event and maybe some of your personal favorite aspects of the show. So Kaleigh, let’s start with you and then Dave, you can answer. Kaleigh Weise: I have been an active conference goer my whole career, right? Like a little bit of hustling, a little bit of gorilla marketing. And when I look back at the growth and success in my career, it really comes down to the thin threads and the people that I meet. And I think to have an opportunity to pull up a seat at the table for independent hoteliers who do feel very isolated most of the time, right? They don’t have any other friends who have independent hotels to call. They feel like they’re stuck in the day to day. This will be the fourth year. And I’ve been able to be a part all four years. And I think it’s really exciting to even meet back up every year and hear about the growth that each person is experiencing, but also what’s working in their market and not, and just because you’re in Boston or you’re in Galveston or you’re in Monterey, California, you’re gonna find that you have more the same than different when it comes to the day-to-day challenges of operating a business or being able to get in front of the right guests that you know that you deserve, that are paying the price point that you want. And so to have an opportunity to hear what’s relevant in terms of content, but also talk with other people is just invaluable. And so I continue to be really excited about the niche of, you know, the subsegment. The industry is so large in lodging and we really haven’t had a place until the Independent Hotel Show that gathers this segment of people who are doing it. Owner operated and small with a passion. Ryan Embree: Agreed. Agreed. Yeah. Passion is is a word we hear a lot at that show. Because you can just see, I mean these are, you guys are both founders like I mentioned before. I mean the passion behind your brand, the storytelling makes such a huge difference. And to have that much energy and a place Miami Beach of all places, right? One of the independent hotel capital of the world, to see and hear all of that is a truly a memorable experience. Dave what about yourself? Dave Jacoby: Yeah, so unlike Kaleigh, I do not go to a lot of conferences. It’s not generally my thing, but I’ve been into this show and really loved it. I loved how we mentioned earlier how a lot of independent hoteliers haven’t really had a lot of places to congregate and kind of coalesce their thoughts together. I found the panels awesome, even the ones that I was like, well that’s doesn’t really touch what I do in my day to day, but I’m here so I’ll listen. All of them. I found really interesting. More than that, it was just the people that were there, these other independent hotel helped hoteliers who had done gone on their own journeys to get wherever they got. And they had all figured it out. Ghere was not a lot of resources in front of them telling them how to do what they needed to do. They just, they needed to pay their mortgage, they just did the next right thing and got there. So hearing the stories of how people solved whatever the issues were that were in front of them and sharing my own stories and finding the commonalities of maybe the setting was different or the problem was different, but really the approach was very the same. Or getting inspiration from people who have figured out things I hadn’t figured out yet and learning from them. So I really like just the being able to learn so much kind of one-on-one from people and in and in some of the sessions. Kaleigh Weise: I also think they do a great job of pulling together vendors and resources. It is not uncommon for an independent hotelier to go to Costco for some of their… Or order on, you know, Walmart.com or Amazon. And I feel like there really are great resources out there that are made for independent hoteliers and to bring them into the room to have a conversation around cost savings or ability to be able to elevate the amenities that they have on site. I’m really excited ’cause I think of the show floor this year is gonna be bigger and better than ever from what we were hearing in preparation. And so I think it’s a wonderful opportunity that people should allow time to walk the floor in addition to hearing the sessions because those vendors can really change their bottom line quite significantly with implementation. Ryan Embree: Yeah, absolutely. And it’s so cool to see the eclecticness of the independent hoteliers there from, Dave, you’re a great example coming from Galveston, Texas. You could be coast to coast anywhere from like a little five room air bnb rather to a giant independent hotel in a major market. So just everything in between, all different shapes and sizes when it comes to independent hotels, independent hotels. That’s why we love them so much. That’s why we like hearing the stories and why it’s such a unique space and hospitality. And to be able to spend those couple days putting the spotlight on sometimes, this really, really unique segment, it’s such a privilege. We’ve had the opportunity to cover the show for four years as well. So we’re very excited and hope our Suite Spot listeners will join us in Miami Beach this September. So as we wrap up, I do like to just kind of give the opportunity for any final thoughts as we wrap up today. I want to thank both of you for taking the time to join me today. Kaleigh, any final thoughts before we wrap up? Kaleigh Weise: Yeah, I feel like the, the topic I wanna touch on is a lot of hoteliers in the making are interested in the show and I feel like there’s a little bit of intimidation showing up, not really having background or knowledge or even knowing what they’re getting themselves into. And so I guess from an affirmation perspective, this is a wonderful show if this is an industry that you’re curious about or you wanna learn more about or you wanna have the conversations around. And so we look forward to hopefully welcoming you in September. Dave Jacoby: Yeah, I will echo that. And kind of say there are a lot of people at this show that are interested in the space and maybe are there to learn and they’ll find that people are there like myself or other people who have kind of gone through the process and developed their hotel. I would just say to all of them here, what I’ll say to you at the show is, I didn’t know what I was doing either when I started and a lot of us don’t. And there’s no playbook. There’s not gonna be a playbook. You’re not gonna find one that’s gonna tell you what to do at all steps. You just surround yourself with smart people. You need to know what you can and cannot do and where your limits are and kind of take the plunge and figure it out as you go. And your decision making in the moment is really gonna be what’s gonna drive the process. And if you’re always waiting to have the full roadmap, you’re never gonna have that roadmap. Ryan Embree: Maybe that’ll be our next endeavor as the independent hoteliers playbook and we can publish that as a couple authors. Dave Jacoby: Yeah, a long book. Ryan Embree: Yes. Take a lot I’m sure. Kaleigh Weise: Variation A, B, C, D. Ryan Embree: Exactly. Ryan Embree: Well, Kaleigh, Dave, thank you so much. I really appreciate you taking the time, sharing your stories today. We cannot wait for September at the Independent Hotel Show. And thank you all for listening to the Suite Spot. We will talk to you next time. To join our loyalty program, be sure to subscribe and give us a five star rating on iTunes. Suite Spot is produced by Travel Media Group. Our editor is Brandon Bell with Cover Art by Bary Gordon. I’m your host Ryan Embree, and we hope you enjoyed your stay.

Vincent Yoder is CEO of RT Yoder, scaling a family-founded trades business into a multi-division platform through AI, acquisitions, and systems-driven growth across electrical, plumbing, and HVAC services. Top 3 Value Bombs 1. Emotional discomfort often reveals the biggest opportunities for personal and entrepreneurial growth. 2. Creative deal structuring, like consulting for equity, helps entrepreneurs gain ownership by delivering measurable value. 3. AI becomes far more powerful with strong SOPs and context-rich systems, giving businesses a major advantage. Check out the website and connect with Vincent to discuss acquisitions, AI systems, and scaling service-based businesses - Yoder Enterprises Group Website Sponsors HighLevel - The ultimate all-in-one platform for entrepreneurs, marketers, coaches, and agencies. Learn more at HighLevelFire.com. Nexus Install - Have a high-ticket offer? Nexus Install builds you a custom LinkedIn prospect booking system designed to generate more quality sales calls. Email JLD at John@EOFire.com to learn more.

In this short episode from the Bry-X stage of the 7th Annual HVACR Training Symposium, Tessa Murry gives a class on building science basics: The House Always Wins! Tessa is a building scientist who works with TEC. Tessa's class is about how the house puts HVAC contractors in difficult situations. When people have indoor air quality or comfort concerns, the HVAC often takes the blame, even if the issue is with the house. There are usually several little home improvement decisions that create unintended consequences and add up. In many cases, when there aren't exhaust fans in kitchens and bathrooms, moisture stays inside and can cause indoor condensation. Air-sealing, adding or removing insulation, replacing windows, replacing furnaces with a different efficiency model, and even moving people in can all affect comfort and air quality. Comfort issues and complaints, such as hot and cold spots, often point to issues with the house, not necessarily just the HVAC system. Pressure boundaries and thermal boundaries in the building envelope need to be aligned, continuous, and consistent for HVAC systems to do their job well, but many houses don't have that. Those boundaries need to be clear between attached spaces like attics or garages. Those spaces create problems with energy efficiency and comfort, and humidity is a problem in some climates. Garages also have fumes we want to keep out of the house.  Heat moves from hot to cold, and air moves when there is a pressure differential. Mechanical equipment and wind can drive pressure differentials. If there is a pressure difference and a hole, there will be air movement. In the winter, cold air sinks and displaces warm air, which rises and creates positive pressure at the top of the house. That air will push through gaps around can lights, vents, and more. When that humid air gets into a cold attic, the moisture will condense on the roof decking surface and cause an ice dam to form. In the summer, hot, humid air comes into the structure. Regardless of the house's issues with air movement, it's on HVAC contractors to make the decisions that put the occupant's health and safety first, including calling the contractors with the knowledge to diagnose the house's problem.   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 8th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

Send us Fan MailHomeowners are starting to skip the search results and go straight to AI for an answer, and that changes everything for local contractors. When someone asks ChatGPT, Gemini, Alexa, or Siri who to call for HVAC, plumbing, pest control, or roofing, the “winner” may not be the biggest spender or the loudest brand. It's the company the AI system trusts enough to recommend, and trust is built from signals you control.We dig into what those signals look like in real life: consistent messaging and business info across your website, Google Business Profile, and social platforms, plus visible proof that you're active and credible. We talk about why expertise is no longer a keyword trick and how a practical content strategy (videos, articles, FAQs, and real homeowner education) turns your business into the obvious choice. If you can clearly explain bills, maintenance, replacements, timelines, financing, and common problems, you're building the authority AI systems look for.We also get honest about reputation. It's not just the number of reviews anymore, it's what the reviews actually say. Detailed customer stories about punctuality, respect, communication, and results become powerful user-generated content that AI can interpret. And yes, your personal presence as an owner matters too: community involvement, local leadership, awards, and PR signals help prove you're real, trusted, and worth recommending.If you want to stop chasing page-one thinking and start building a brand that AI and your community recognize, hit play. Subscribe, share this with a contractor friend, and leave a review so more businesses can adapt before the next shift lands.If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content.Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram.From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.comInterested in being a guest on our show? Fill out this form!We'll see you next time, Lemon Heads!

Some guests just drop bombs for an hour straight, and Griffin Brand is one of them. Griffin is a former 75th Ranger Regiment special operator who, at 26, found himself as the lone military advisor to the U.S. ambassador in Kabul, wrangling 20 different three-letter agencies into one room. Now he's in private equity with High Ground, working deals across the restoration industry. If you caught last week's episode with Griffin and his co-author Dan Casey on their book Bring Your Own Pencil, this is the deep dive into the man behind it. This conversation is loaded for anyone leading a business in the trades: restoration, roofing, HVAC, you name it. We get into General McChrystal's "fast and flat" philosophy and how to break down the silos killing your company's speed. Extreme ownership, owning the inputs so the outcomes take care of themselves, why veterans are the best hires in blue collar, and a story Griffin had never told before about an insider attack at the embassy and what it taught him about empathy and leadership. Trust me, you'll want a notebook. Owning a business in the trades can be the loneliest job there is. Head, Heart, & Boots exists to change that, because the best leaders don't go it alone, and neither should you. Why You Should Listen: [11:03] The third door: how Griffin got through every door he was told was closed, including Ranger Regiment [15:09] The leadership move that built instant trust with the highest-ego room on the planet [18:53] Fast and flat: McChrystal's team of teams, and one practical way to run it in your shop tomorrow [34:07] The insider attack story Griffin processes live for the first time, and the empathy lesson he took from it [52:39] Why veterans are the hire your business needs, and how to find them Grab Bring Your Own Pencil on Amazon, Audible, or bringyourownpencil.com. Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies Spotlight on Floodlight: Your Secret Weapon for Sales & Scaling This isn't a paid plug. It's real talk from the front lines. If you've ever thought, “How do I get a VP-level sales leader or even a sales team without hiring full-time?” Floodlight has the answer. Fractional Sales Leadership They act as your outsourced VP of Sales, taking full responsibility for training, managing, and growing your sales team. No six-figure hire needed. Clients often close 20 to 50 percent more deals within six months, thanks to data-driven coaching, CRM setup, scripts, and performance reviews.More at floodlightgrp.com/sales Commercial Sales MasterCourse A self-paced, video-driven B2B sales course designed specifically for restoration teams. Perfect for building commercial revenue and getting free from TPA handcuffs. Covers mindset, prospecting, pipeline building, LinkedIn lead generation, and includes a $250 discount with code SALESBOOST.Details at floodlightgrp.com/courses Tailored Consulting & Coaching Floodlight's Propel Your Business methodology offers a full-circle roadmap: financials, sales, marketing, leadership, recruiting, productivity. All built for contractors. These aren't “life coaches.” They're former restoration owners who've lived the chaos and know how to scale out of it.Explore more at floodlightgrp.com Live Training, Tools & Strategic Partnerships Floodlight also delivers live onsite and virtual training, keynote speaking, and leadership tracks covering operations, project management, and strategic growth. Bonus: They've vetted tools like Xcelerate, Liftify, and Sureti. Floodlight clients get access to exclusive discounts on tech that actually moves the needle.See all partnerships at floodlightgrp.com/partners Why it matters for you as a listener You don't need to figure this stuff out alone. If you're serious about sales growth, operational clarity, exit readiness, or leadership development, Floodlight is already helping folks like you scale smarter. And you get it from industry insiders. People who've sat in your chair, survived the fires, and built systems that actually work.

In part two of our conversation with Rory Krueger, co-owner of Krueger Heating Air Conditioning Geothermal, we finally get his answer: why growing revenue doesn't mean a healthy business, and how tracking profitability truck-by-truck (not just top-line sales) changes everything. Rory breaks down his "correction of errors" process, why he opens the books and shares real numbers with his team, and the exact wordsmithing his techs use to turn a scared homeowner into a trusting one. He also gets into hiring guardrails, why every service call is basically a movie your team should be trained to nail every time, and one blunt truth about who should (and shouldn't) be the person calling you out as a business owner: your spouse. If you've ever wondered what separates a contracting business that survives from one that actually thrives, this is the episode.Social Media Links:InstagramTNFR- ⁠⁠ / thenewflatrate⁠⁠ FacebookTNFR- ⁠⁠ / thenewflatrate⁠⁠ LinkedInTNFR- ⁠⁠https://www.linkedin.com/company/the-...Links and Resources:https://thenewflatrate.com/https://www.callkrueger.com/

Ever feel like your supernatural experiences make you question your sanity? You're not alone.   Many who've encountered the unexplained often keep quiet, fearing judgment or disbelief. But it's crucial to share these experiences. Sharing your story can be healing for you and a beacon for others who feel isolated in their experiences.  Bryan Sawyer (bigfootsofmichigan.com) is a professional actor who fell into the world of cryptid investigation. He explains how his experience in front of the camera has translated into real world Bigfoot investigations, his encounters with Sasquatch in Michigan, and how we integrate the existence of giant hominids and other cryptids, like dogmen, into a Christian worldview. Follow Bryant's podcast, Bigfoot of America, here: youtube.com/@BigfootofAmerica Follow us! X: @viewfrombunker | @sharonkgilbert | @derekgilbertTelegram: t.me/gilberthouseSubstack: gilberthouse.substack.com | sharonkgibert.substack.comYouTube: @GilbertHouse | @UnravelingRevelationFacebook.com/viewfromthebunker Thank you for making our Build Barn Better project a reality! The building has HVAC, a new floor, windows, insulation, ceiling fans, and an upgraded electrical system! We truly appreciate your support. If you are so led, you can help out at www.GilbertHouse.org/donate. Download our free app! This brings all of our content directly to your smartphone or tablet. Best of all, we'll never get canceled from our own app! Links to the app stores for iOS, iPadOS, Android, and Amazon Kindle Fire devices are at www.GilbertHouse.org/app. Please join us each Sunday for the Gilbert House Fellowship, our weekly Bible study podcast. Log on to www.GilbertHouse.org for more details. JOIN US IN ISRAEL (NOTE NEW DATES)! We will tour the Holy Land October 24–November 3, 2027 with an optional three-day extension to Jordan. For more information, log on to GilbertHouse.org/travel. Special offers on our books and DVDs: www.gilberthouse.org/store. Discuss these topics at the VFTB Facebook page (facebook.com/viewfromthebunker) and check out the great podcasters at the Fringe Radio Network (Spreaker.com/show/fringe-radio-network)!

Send us Fan MailIs Trump Playing the Media… or Are We Letting Him? | Two Nobodies Who Know NothingIs President Trump intentionally provoking reactions, or are Americans giving too much attention to political noise instead of focusing on policy and results?In this episode of Two Nobodies Who Know Nothing, Wes Tankersley and Robert Watson discuss political strategy, media manipulation, tariffs, the shrinking middle class, term limits, campaign finance, and why America desperately needs to rethink education and skilled trades.The conversation moves beyond party politics to ask bigger questions:Is outrage becoming a distraction?Why does the media reward emotional reactions?What actually determines a president's legacy?Why is the middle class struggling after decades of economic change?Have we pushed too many students toward college while ignoring the skilled trades?Are electricians, plumbers, welders, and HVAC technicians becoming some of the most valuable careers in America?Whether you agree or disagree, this episode is about thinking critically, challenging assumptions, and having conversations that matter.

Don Forsman has 45 years of building homes and is currently building his own, which means he has never been more dangerous in a conversation about never evers and always always. He and Mark cover why you can't blame the drywaller for a bad HVAC vent, how external insulation brought wood siding back from the dead, and why precision is the goal and perfection is a trap. This one is basically a masterclass disguised as two guys talking in a sunroom. Support the show - https://www.curiousbuilderpodcast.com/shop See our upcoming live events - https://www.curiousbuilderpodcast.com/events The host of the Curious Builder Podcast is Mark D. Williams, the founder of Mark D. Williams Custom Homes Inc. They are an award-winning Twin Cities-based home builder, creating quality custom homes and remodels — one-of-a-kind dream homes of all styles and scopes. Whether you're looking to reimagine your current space or start fresh with a new construction, we build homes that reflect how you live your everyday life. Sponsors for the Episode:  Pella Website: https://www.pella.com/ppc/professionals/why-wood/  Contractor Coalition Summit: Website: https://www.contractorscoalitionsummit.com/ Where to find the Guest:  Website: https://www.welchforsman.com/ Instagram: https://instagram.com/welchforsman Where to find the Host:  Website - https://www.mdwilliamshomes.com/  Podcast Website - https://www.curiousbuilderpodcast.com Instagram - https://www.instagram.com/markdwilliams_customhomes/  Facebook - https://www.facebook.com/MarkDWilliamsCustomHomesInc/  LinkedIn - https://www.linkedin.com/in/mark-williams-968a3420/  Houzz - https://www.houzz.com/pro/markdwilliamscustomhomes/mark-d-williams-custom-homes-inc

Tired of fighting with low-quality subcontractors in your home service business? In this episode I break down exactly why I run my painting business with 14 W-2 employees across 4 crews — the pros, the cons, and the hiring system that keeps my best people loyal for 9+ years.I own Premium Painting, and my goal was never a $10M company — it's a $2M–$2.5M business with 47–52% gross margins that runs like a franchise I collect dividends from. W-2 employees are how I got there.But it's not all sunshine and rainbows, so I'm giving you the real trade-offs subcontractors vs employees, and the systems that make W-2 actually work.Whether you run a painting company, HVAC, roofing, landscaping, cleaning, or any home service or trades business, this is the W-2 vs subcontractor breakdown I wish I had when I started.

In this episode, I break down the reality behind private jets and why the people who own them aren't who you think. It's not tech founders or venture backed startups. It's operators running simple, "boring" businesses like HVAC, storage, and local services. I share how those businesses create real wealth, and how that wealth translates into true freedom like being with family when it matters and turning full day trips into a few productive hours. I also walk through exactly what it costs to own a jet, how I structured the deal, and how the management works behind the scenes. And I get into my own journey of learning to fly, what changed my perspective, and why I ultimately decided to focus on building instead of being in the cockpit. Grow your business:   https://sweatystartup.com/events   Book:   https://www.amazon.com/Sweaty-Startup-Doing-Boring-Things/dp/006338762X     Newsletter:   https://www.nickhuber.com/newsletter     My Companies:   Offshore recruiting – https://somewhere.com   Cost segregation – https://recostseg.com   Self storage – https://boltstorage.com   RE development – http://www.boltbuilders.com   Brokerage – https://nickhuber.com   Paid ads – https://adrhino.com   SEO – https://boldseo.com   Insurance – https://titanrisk.com   Pest control – https://spidexx.com     Sell a business:   http://nickhuber.com/sell     Buy a business:   https://www.nickhuber.com/buy     Invest with me:   http://nickhuber.com/invest     Social Profiles:   X – https://www.x.com/sweatystartup   Instagram – https://www.instagram.com/sweatystartup   TikTok – https://www.tiktok.com/404?fromUrl=/sweatystartup   LinkedIn – https://www.linkedin.com/in/sweatystartup     Podcasts:   The Sweaty Startup & The Nick Huber Show   https://open.spotify.com/show/7L5zQxijU81xq4SbVYNs81     Free PDF – How to analyze a self-storage deal:   https://sweatystartup.ck.page/79046c9b03  

It's YOUR time to #EdUp with Dr. Sedgwick L. Harris, President, Bristol Community CollegeIn this episode, President Series #494, powered by ⁠⁠⁠Ellucian⁠⁠⁠, sponsored by EdUp Leadership, the ​HigherEd PodCon​ II happening July 16 & 17, & the 2026 AcOps Conference July 29-31 by CoursedogYOUR cohost is Dr. Bernard A. Polnariev, Vice President for Administrative Services, UCNJYOUR host is Dr. Joe SallustioHow does a president who only displays his associate's degree in his office because without it none of the others would exist transform a 60 year transfer institution into a workforce powerhouse?Why do open presidential office hours at 5 campuses with no set agenda create policies from the grassroots when faculty come in asking how can we be better servants to our students?What makes pivoting from transfer only to HVAC, welding & electrical programs urgent when 1 in 10 people in the region is an alumnus & the skilled trades workforce is retiring in 7 to 10 years?Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠Elvin Freytes⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠ Dr. Joe Sallustio⁠⁠⁠⁠● Join YOUR EdUp community at The EdUp ExperienceWe make education YOUR business!P.S. Want access to the only intelligence platform built exclusively from presidential conversations in higher ed? Well, we have an app for that!Join EdUp Leadership!

Dean focuses on plumbing and HVAC issues, this time from an installer's perspective, and how to navigate around the issues that pop up when you're dealing with them. Dean also answered listener questions regarding a hard water recirculation problem, mold that keeps returning to the same places in a small master bathroom and how to get rid of it once and for all, whether or not whole house fans are really worth it and do they really save you money on air conditioning, and how to best mitigate noise for a downstairs condo unit when buying the unit upstairs. See omnystudio.com/listener for privacy information.

Dean focuses on plumbing and HVAC issues, this time from an installer's perspective, and how to navigate around the issues that pop up when you're dealing with them. Dean also answered listener questions regarding a hard water recirculation problem, mold that keeps returning to the same places in a small master bathroom and how to get rid of it once and for all, whether or not whole house fans are really worth it and do they really save you money on air conditioning, and how to best mitigate noise for a downstairs condo unit when buying the unit upstairs. See omnystudio.com/listener for privacy information.

Dean focuses on plumbing and HVAC issues, this time from an installer's perspective, and how to navigate around the issues that pop up when you're dealing with them. Dean also answered listener questions regarding a hard water recirculation problem, mold that keeps returning to the same places in a small master bathroom and how to get rid of it once and for all, whether or not whole house fans are really worth it and do they really save you money on air conditioning, and how to best mitigate noise for a downstairs condo unit when buying the unit upstairs. See omnystudio.com/listener for privacy information.

Dack says we should reconsider our endorsement of LP SmartSide. Josh suggests we come up with a better name for water vapor. John wonders how to insulate his concrete garage ceiling. Keegan shares a tale sizing a heating and cooling system using AI.  Tune in to Episode 745 of the Fine Homebuilding Podcast to learn more about:  The environmental tradeoffs of engineered wood siding How to insulate a garage ceiling that's made from poured concrete.   The challenges of sizing heating and cooling equipment Have a question or topic you want us to talk about on the show? Email us at fhbpodcast@taunton.com.     ➡️ Check Out the Full Show Notes: FHB Podcast 745 ➡️ Get your tickets for the FHB Summit! ➡️ Follow Fine Homebuilding on Social Media:  Instagram • Facebook • TikTok • Pinterest • YouTube  ⭐⭐⭐⭐⭐  If you enjoy the show, please subscribe and rate us on iTunes, Spotify, YouTube Music, or wherever you prefer to listen.

Tim Conway Jr. Show Hour –2 (7.9) Andy Reismeyer is back in for Tim Conway Jr. and this hour is loaded. He kicks things off ranting about modern cars and the wild reality that you now basically have to log in to your own vehicle just to get it to start. Technology was supposed to make life easier, right? Then it's the KTLA Cross with Cher and John Fenoglio, where things get weird in the best way. Swifties are out here buying literal trash, and a California restaurant is fining parents hundreds of dollars for their kids' bad behavior. The internet has thoughts. Plus, home expert Dean Sharp pulls up for plumbing and HVAC talk from an installer's perspective, previewing his Sunday show with the pros from Point Loma Home Pros who keep your house actually running. It's the behind-the-scenes home knowledge you didn't know you needed. It's smart, it's funny, it's a peak SoCal radio. Hit play and send it to someone who still can't figure out their car's touchscreen.See omnystudio.com/listener for privacy information.

Tim Conway Jr. Show Hour –4 (7.9) Andy Reismeyer is in for Tim Conway Jr. and this hour does not hold back. He opens with the warning nobody wants to hear heading into summer: the beach water is dirty thanks to some serious diarrhea issues, so maybe think twice before you dive in. Then he lightens it up with the unhinged shenanigans he and his friends pulled as kids, including the legendary fake-thumbnail-in-the-salsa restaurant stunt. Next, Andy goes live with KTLA for some cross talk that's peak internet chaos. Swifties are out here buying actual trash, and a California restaurant is fining parents hundreds of dollars for their kids' bad behavior. Everybody's got an opinion on this one. Then it's Fixin' Stuff with home expert Dean Sharp, tackling plumbing and HVAC from an installer's perspective and previewing his Sunday show with the pros from Point Loma Home Pros who keep your house actually running. It's funny, it's gross, it's peak SoCal radio. Hit play and send it to a friend before their next beach day.See omnystudio.com/listener for privacy information.

It's Wayback Wednesday, with another interview from our archives. This week, it's one of our first interviews with L. A. Marzulli, one of the first to sound the alarm on the deception of the modern UFO phenomenon. First released March 21, 2010 IT'S HERE, it's burgeoning, and it's not going away. So says L.A. Marzulli, author of The Alien Interviews, now available in a new, expanded paperback edition. We discuss global events and the UFO phenomenon, their relation to end-times prophecy, and why the vast majority of Christians are unaware that the end game is unfolding right in front of their eyes. Follow us! X: @viewfrombunker | @sharonkgilbert | @derekgilbertTelegram: t.me/gilberthouseSubstack: gilberthouse.substack.com | sharonkgibert.substack.comYouTube: @GilbertHouse | @UnravelingRevelationFacebook.com/viewfromthebunker Thank you for making our Build Barn Better project a reality! The building has HVAC, a new floor, windows, insulation, ceiling fans, and an upgraded electrical system! We truly appreciate your support. If you are so led, you can help out at www.GilbertHouse.org/donate. Download our free app! This brings all of our content directly to your smartphone or tablet. Best of all, we'll never get canceled from our own app! Links to the app stores for iOS, iPadOS, Android, and Amazon Kindle Fire devices are at www.GilbertHouse.org/app. Please join us each Sunday for the Gilbert House Fellowship, our weekly Bible study podcast. Log on to www.GilbertHouse.org for more details. JOIN US IN ISRAEL! We will tour the Holy Land October 24–November 3, 2027 (NOTE NEW DATES) with an optional three-day extension to Jordan. For more information, log on to GilbertHouse.org/travel. Special offers on our books and DVDs: www.gilberthouse.org/store. Discuss these topics at the VFTB Facebook page (facebook.com/viewfromthebunker) and check out the great podcasters at the Fringe Radio Network (Spreaker.com/show/fringe-radio-network)!