Podcasts about hvac

Ali Macofsky returns to the pod to discuss her highly anticipated fat arc, her messed up dreams while traveling on the east coast, how she's going bald, why she stopped seeing her unlicensed witch doctor, what some guys on the subway were saying about Stav, and much more. Ali and Stav help callers including an HVAC tech who's wondering about the ethics of hitting on a client while he's on the clock, and a woman who's insecure that all her boyfriend's exes have a bigger rack than her. Follow Ali Macofsky on social media:https://alimacofsky.com/  https://www.youtube.com/@notalimac  https://www.instagram.com/notalimac  https://www.tiktok.com/@notalimac   Thank you to our sponsors!Visible.com - promo code SWITCH26 ☎️ Want to be a part of the show? Call 904-800-STAV and leave a voicemail to get advice!

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with John Davidson, Regional Trainer at Fujitsu General America, Inc. They discuss inverter-driven heat pump systems, emphasizing the benefits of maintaining consistent temperatures and proper system sizing. John shares best practices for installation, including flaring techniques, pressure testing, and vacuum procedures. The conversation also covers the importance of voltage monitoring, surge protection, and using the right tools like torque wrenches and micron gauges. Together, they highlight how attention to detail helps improve system performance and reliability. Gary and John talk about how inverter-driven heat pumps help keep homes comfortable and save energy. John explains why steady heating is better than deep setbacks and how proper sizing avoids overworking the system. They cover key installation tips like using nitrogen when brazing, getting flare connections right, and pressure testing to avoid leaks. John shares why torque wrenches and micron gauges matter and how small steps can prevent system damage. They finish by stressing the need for surge protection, voltage checks, and clear communication with homeowners about system use and comfort goals.   Expect to Learn: Why inverter heat pumps are better for steady comfort and energy savings. How to flare and torque refrigerant lines the right way to avoid leaks. The best practices for pressure testing and pulling a deep vacuum. Why surge protection and voltage monitoring help protect HVAC systems. How talking with homeowners about use and comfort leads to better installs.   Episode Highlights:  [00:00] - Intro to John Davidson in Part 02 [01:33] - Inverter systems & temperature control [03:21] - Maintaining temp vs. deep setbacks [05:13] - Gary discusses flare seat lubrication [07:17] - Flare lubrication debate [10:30] - Pressure testing procedures [13:52] - Vacuum & moisture concerns [15:40] - Power quality & protection [19:40] - System application & dehumidification discussion [22:44] - Gary wraps up the conversation   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Davidson on:  LinkedIn: https://www.linkedin.com/in/johndavisonvrf/   Fujitsu General America, Inc: https://www.linkedin.com/company/general-inc-us/   Website:  Fujitsu General America, Inc: https://www.fujitsugeneral.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the Federal Help Center Podcast, Ryan Atencio breaks down a bid-list and search strategy that helps specialty contractors stop missing opportunities—and start getting inbound requests from prime contractors. You'll learn why relying on narrow NAICS searches limits growth, how using multiple PSC codes (including general construction) opens the door to subcontracting work, and how specialty trades like HVAC, roofing, electrical, and facilities maintenance can position themselves as the go-to local expert on military bases and federal installations. The episode also explains how responding consistently—even when declining—keeps you top-of-mind with primes, why submitting proposals fast matters more than perfection, and how AI enables teams to compete on shorter timelines without burning out. Key Takeaways Search broader than your specialty. Specialty contractors should track construction PSC codes to find subcontracting paths and prime partners. Bid lists beat daily searches. The goal is getting primes to send you opportunities—so one estimate can support multiple bids. You can't win if you don't submit. Fast, repeatable proposals create momentum—and follow-up requests often signal a win. If you want to learn more about the community and to join the webinars go to: https://federalhelpcenter.com/  Website: https://govcongiants.org/  Connect with Encore Funding: http://govcongiants.org/funding Join 2026 Surge Bootcamp Starting January 31: https://govcongiants.org/surge 

Join hosts Brett Wetzel and Kevin Compass as they dive into the chilling world of refrigeration with guest Chris Prom from Resource Data Management (RDM). This episode is packed with humorous anecdotes, from battling Michigan blizzards to figuring out why your CO2 system isn't behaving. Discover what it's like to handle 14 inches of snow in Minnesota, learn about gas cooler strategies, and find out why splitting gas cooler fans is a game changer. Plus, get a sneak peek behind the scenes of RDM's intuitive systems and Chris's personal journey through the frosty labyrinth of HVAC-r. You won't want to miss this jam-packed episode filled with tech tips, industry insights, and maybe a little too much info on South Carolina twangs. Be prepared for a frosty adventure!

Join hosts Brett Wetzel and Kevin Compass as they dive into the chilling world of refrigeration with guest Chris Prom from Resource Data Management (RDM). This episode is packed with humorous anecdotes, from battling Michigan blizzards to figuring out why your CO2 system isn't behaving. Discover what it's like to handle 14 inches of snow in Minnesota, learn about gas cooler strategies, and find out why splitting gas cooler fans is a game changer. Plus, get a sneak peek behind the scenes of RDM's intuitive systems and Chris's personal journey through the frosty labyrinth of HVAC-r. You won't want to miss this jam-packed episode filled with tech tips, industry insights, and maybe a little too much info on South Carolina twangs. Be prepared for a frosty adventure!

PRESIDENT TRUMP unveiled the charter of his Board of Peace at the World Economic Forum this week. Does that make him the Antichrist? No. He's too old and too divisive. But the Board of Peace raises interesting questions: Since the charter doesn't mention Gaza, does Trump see the Board of Peace as a potential replacement for the United Nations? With Trump having almost total control over the board, will nations continue to participate after Trump's term as president expires? Is this the peace plan that leads to a global government? Also: Yuval Noah Harari thinks AI will take over religion, Iran's leaders on edge, and the UK goes Muslim. Sharon's niece, Sarah Sachleben, was recently diagnosed with stage 4 bowel cancer, and the medical bills are piling up. If you are led to help, please go to GilbertHouse.org/hopeforsarah. Follow us! X (formerly Twitter): @pidradio | @sharonkgilbert | @derekgilbert | @gilberthouse_tvTelegram: t.me/gilberthouse | t.me/sharonsroom | t.me/viewfromthebunkerSubstack: gilberthouse.substack.comYouTube: @GilbertHouse | @UnravelingRevelationFacebook.com/pidradio JOIN US IN ISRAEL! We will tour the Holy Land October 11–23, 2026 with an optional three-day extension to Jordan. For more information, log on to GilbertHouse.org/travel. Thank you for making our Build Barn Better project a reality! Our 1,200 square foot pole barn has a new HVAC system, epoxy floor, 100-amp electric service, new windows, insulation, lights, and ceiling fans! If you are so led, you can help out by clicking here: gilberthouse.org/donate. Get our free app! It connects you to this podcast, our weekly Bible studies, and our weekly video programs Unraveling Revelation and A View from the Bunker. The app is available for iOS, Android, Roku, and Apple TV. Links to the app stores are at pidradio.com/app. Video on demand of our best teachings! Stream presentations and teachings based on our research at our new video on demand site: gilberthouse.org/video! Think better, feel better! Our partners at Simply Clean Foods offer freeze-dried, 100% GMO-free food and delicious, vacuum-packed fair trade coffee from Honduras. Find out more at GilbertHouse.org/store/.

Book a free strategy call to see how we can help you hit your goals and beyond: https://bit.ly/3TvGiNW or call us at: (214)-453-1591  Grab our FREE resource: The Foundation Series, Real strategies to build a business that runs (and grows) without chaos: https://bit.ly/3Yqzow5  --------------------------------------------------------------------------------  What if the refrigerant decision you make today determines whether you're ahead of the curve—or scrambling to catch up five years from now?  Ben Middleton, National Sales Training Manager for Goodman, Amana, and Daikin, has spent nine years helping contractors navigate the biggest shifts in HVAC. In this episode of The Successful Contractor, Ben breaks down why Daikin chose R-32 over 454B, what that means for your business, and why the contractors who embrace change now will dominate their markets.  But this conversation goes far beyond refrigerants. Ben shares how Daikin is revolutionizing HVAC training with virtual reality—yes, actual VR headsets that eliminate distractions and boost retention. He reveals a game-changing rebate tool that finds all 2,000+ utility programs and files the paperwork for you. And he delivers a powerful message about thriving in what he calls the era of 'perma-uncertainty.'  What You'll Learn in This Episode:  •   Why Daikin chose R-32 over 454B—and the real-world benefits contractors are seeing (smaller units, lower cost, proven since 2012)  •   How to use Daikin's free VR training to get new techs job-ready faster  •   The Daikin Energy Rebate Center—a tool that finds all available rebates and files the paperwork for homeowners  •   Why the $2,000 IRA heat pump rebate is going away—and how to use that urgency to close more sales NOW  •   The financing shift: why 15-year loans are now beating 0% interest (and what it means about affordability)  •   Ben's 'perma-uncertainty' framework—why NOW is the time to innovate, test, and push the envelope  •   Why Ben says 'the days of the cube-style unit are numbered'—and how to position yourself as the innovator in your market  •   Critical advice: have 3-6 months of operating capital in the bank  Ben also hosts his own podcast, Accelerated HVAC Success, where he brings in vendors, contractors, and product managers to share what's working right now. Check it out on YouTube: https://www.youtube.com/@AcceleratedHVACSuccess  Resources Mentioned: •   R32Reasons.com - Learn why Daikin chose R-32 •   HVAC Learning Campus - Free on-demand training and VR simulations •   Daikin Energy Rebate Center - Find and file utility rebates automatically  Whether you're evaluating refrigerant options, looking for better training tools, or trying to figure out how to close more sales in a tight economy—this episode delivers actionable insights you can use today.  Watch now on YouTube or listen on your favorite podcast platform. And don't forget to subscribe to The Successful Contractor for more interviews that move the needle.  Chapters:  00:00 - Meet Ben Middleton, National Sales Training Manager at Daikin 02:15 - Time Is the Biggest Barrier to Training 06:28 - Ben's Journey: From Aeronautical Engineering to HVAC Training 09:45 - The Ripple Effect of Great Training 11:41 - Accelerated HVAC Success Podcast 14:36 - Why Daikin Chose R-32 Over 454B 18:30 - R-32 Is Proven Since 2012 19:00 - Market Response to R-32 21:55 - The Financing Shift: 15-Year Loans vs 0% Interest 23:26 - Daikin's Core Value: Absolute Credibility 26:37 - The Days of the Cube-Style Unit Are Numbered 27:50 - Daikin's Training Resources & HVAC Learning Campus 30:50 - The Daikin Energy Rebate Center 31:20 - The $2,000 Heat Pump Rebate Is Going Away 33:49 - VR Training: The Magic School Bus for HVAC 37:15 - Why Retention Is Higher in VR 40:13 - Perma-Uncertainty = Innovation Opportunity  Show Notes  The Successful Contractor Podcast is a part of the CertainPath family. CertainPath builds successful home service businesses—and has for 25 years. We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,200+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible. Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information.  FOLLOW CERTAINPATH:  Facebook: https://www.facebook.com/CertainPath LinkedIn: https://www.linkedin.com/company/certainpath Instagram: https://www.instagram.com/certainpath/ 

This week on the Jay Pitts Show, we walk through how to properly prepare your home for a snowstorm—from protecting pipes and HVAC systems to simple steps that can prevent costly damage and keep your home safe during winter weather.Then, we break down former President Trump's recent comments about potentially allowing buyers to use money from their 401(k) for a home down payment without penalty. We'll talk about what this could mean if it moves forward, who it might help, and the important considerations buyers should think through before touching retirement funds.Submit your questions for Jay and Ryan to answer on the podcast here!

QUOTES from the episode: "Most building failures aren't mysterious. They're just ignored fundamentals." "If you demand museum-level humidity, you're no longer building a house. You're building a museum." "Moisture meters don't solve problems. They show you patterns. The thinking solves the problem."   In this episode of the Building HVAC Science Podcast, Eric Kaiser is joined by Kohta Ueno, principal and co-owner of Building Science Corporation, for a wide-ranging discussion on building failures, moisture, HVAC, and the practical realities of diagnosing real-world problems. Kohta shares his unconventional path into building science, from small remodeling jobs and a PBS NOVA episode to decades of forensic investigations alongside Joe Lstiburek, one of the field's most influential voices. The conversation quickly moves from origin stories into what really matters: how buildings fail, why those failures are often predictable, and how much cheaper it is to solve problems on paper than after construction.   A major theme is moisture management, especially in high-performance and multifamily buildings. Kohta explains how seemingly small details, like window sill slope, back dams, airflow settings, and interior air seals, routinely separate durable buildings from expensive failures. He also highlights a growing perfect storm in modern construction: oversized HVAC equipment, high ventilation rates, poor commissioning, and limited dehumidification, particularly in smaller units. The result is mold, humidity complaints, and systems that technically run but fail to control moisture.   The episode closes with a practical look at diagnostic tools and methods. Kohta emphasizes pattern recognition over single-point measurements, combining moisture meters, thermal imaging, pressure diagnostics, and blower door testing to understand how air, heat, and moisture actually move through buildings. He encourages listeners to use freely available Building Science Corporation research and Joe Lstiburek's Building Science Insights as foundational resources, reminding the audience that most building failures are not mysterious. They are repeatable, understandable, and avoidable if the fundamentals are respected.   Kohta's LinkedIn: https://www.linkedin.com/in/kohta-ueno-472a4/ Links mentioned in the episode: Our Current HVAC Mess Experts discuss problems with residential HVAC systems as a first step toward defining solutions https://www.greenbuildingadvisor.com/article/our-current-hvac-mess   Proposed Solutions for Residential HVAC Problems Experts suggest ways to improve the quality of residential heating, ventilating, and cooling equipment installations https://www.greenbuildingadvisor.com/article/proposed-solutions-for-the-residential-hvac-industry   A presentation on my investigations of multifamily humidity problems: Multifamily Humidity Control Problems: Muggy Mayhem https://buildingscience.com/sites/default/files/presentation-docs/2021-05-06_nesea_be21_muggy_mayhem_ueno_for_pdf_0.pdf   I have done a presentation on the diagnostic tools I use in my buildings forensic work; here's the slide deck: NESEA BE19 Tools of the Trade for Building Diagnostics March 14, 2019 https://www.buildingscience.com/sites/default/files/2019-03-14_nesea_be19_ueno_tools_trade_diagnostics_for_pdf.pdf 2019-03-14_NESEA_BE19_Ueno_Tools_Trade_Diagnostics.pdf   And here's a YouTube video:   Tools of the Trade for Building Diagnostics with Kohta Ueno https://www.youtube.com/watch?v=kCZIJFXDl9Q&t=2978s&ab_channel=TheBSandBeerShow   The complete rundown of Joe Lstiburek's columns:   https://buildingscience.com/document-search?search_title=&search=&field_doc_topics=All&field_doc_document_type=3&items_per_page=10   And some of the research reports we did under Building America:   https://buildingscience.com/document-search?search_title=&search=&field_doc_topics=All&field_doc_document_type=8&items_per_page=10   This episode was recorded in January 2026.

Primary season is here, and District 37 voters are weighing real tradeoffs: how do we make life more affordable, strengthen public schools, and restore trust in state government? We brought all three Democratic candidates—Ralph Clements, Wynn Decker, and Marcus Gadson—into one room for a substantive, fast-moving forum that gets specific on budgets, vouchers, healthcare, and the path to a flipped seat in Southern Wake County. These candidates are vying for the chance to run against incumbent Erin Pare come November to be elected into the NC House of Representatives.  We start with clarity on voting: who gets which ballot, how to confirm your districts with the NCSBE Voter Search, and why printing a sample ballot can calm “test anxiety” at the polls. Then, the forum begins, and we turn to policy. On education, candidates confront the voucher surge, teacher pay, capital needs like HVAC and tech, and how to keep special education services strong. You'll hear competing strategies to restore voucher income caps, require private schools taking public funds to publish test scores, and freeze or tighten voucher growth until public schools are fully funded.Affordability threads through everything: proposals to reinstate the earned income tax credit, cut taxes on essentials like OTC meds and prepared foods, and boost housing supply with duplexes, triplexes, and ADUs. Property tax fairness and better infrastructure funding round out a pragmatic approach to costs families feel every day. The healthcare segment spotlights Medicaid reimbursement rates, mental health capacity, hospital price transparency, and protecting reproductive freedom—with calls to secure choice through state constitutional safeguards.Undergirding it all is the health of democracy: breaking budget gridlock, protecting the governor's veto, and reforming redistricting so general elections—not just primaries—shape policy. If you want clear contrasts, concrete ideas, and an honest look at how to actually pass laws in Raleigh, this forum delivers.Subscribe to NC Deep Dive Podcast, share this episode with a neighbor, and leave a review so more voters can find it. Your voice shapes the outcome—what's the one change you want your next representative to prioritize?Support the showAs always, if you are interested in being on or sponsoring the podcast or if you have any particular issues, thoughts, or questions you'd like explored on the podcast, please email NCDeepDive@gmail.com. Your contributions would be greatly appreciated.Now, let's dive in!

In this compelling episode, we chat with William Lawhorn, an economist from the U.S. Bureau of Labor Statistics, to explore the evolving landscape of the HVAC industry. From workforce trends to growth projections, this episode is packed with data-driven insights and relevant takeaways for educators, employers and industry professionals. We discuss: • The rapid growth of the HVAC industry and the demand for 40,000 new technicians annually • Key skills that define successful HVAC professionals, including problem-solving and adaptability • Regional wage variations and the highest-paying states for HVAC mechanics • The role of education and character traits in shaping career paths ------------------Bureau of Labor Statistics (BLS) Information: • Employment Projections: EP Data Tables (https://www.bls.gov/emp/tables.htm) Occupational Outlook Handbook (https://www.bls.gov/ooh/) • National, State, and Area Wage Data: Occupational Employment Wages and Statistics program (https://www.bls.gov/oes/) • Age Cohort Information: Current Population Survey (https://www.bls.gov/cps/cpsaat11b.htm)• Education categories are typical entry-level education (https://www.bls.gov/emp/documentation...) Not BLS Information: • State and Area Employment Projections: Projections Management Partnership (https://projectionscentral.org/home) ------------------A huge THANK YOU to this week's sponsors for supporting education and excellence in the HVACR industry!

In this episode, Chris Lee sits down with David Royce — founder and former chairman of Aptive — to break down how a $500M+ pest control business was built (and scaled) through door-to-door, culture, and a recruiting system that translates to any home service company.If you're in HVAC, plumbing, roofing, solar, or electrical, this isn't a “pest control story” — it's a blueprint for raising your growth ceiling by building a team that can win year-round (including shoulder season).You'll hear why door-to-door puts you back in control when demand drops, how to make the shift from technician to manager to true scaler, and how the best companies turn “secret sauce” into systems, training, and repeatable process. David also breaks down what he means by “obsession,” why it shows up in every high performer, and how Aptive created real buy-in with a 25% employee equity pool that produced life-changing payouts for key people.If you want to stop relying on luck, seasonality, and “hoping the phone rings,” this conversation will change how you think about growth.Connect with David Royce: https://www.linkedin.com/in/david-royce-22539425/CONNECT WITH ME ON SOCIAL MEDIA!TEXT ME: 509-905-4109INSTAGRAM: https://www.instagram.com/chrisleeqb/?hl=enFACEBOOK: https://www.facebook.com/chrisleeqb/TIKTOK: https://www.tiktok.com/@chrisleeqbSPONSORSPartner Spotlight: 1SEO Digital Agency: At Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/

Matthew Taylor delivers an expert-level presentation on EPRs, building on his previous work on parallel rack systems. While his earlier content focused on the similarities between air conditioning and refrigeration, this session explores what makes commercial refrigeration unique—particularly the critical role of EPRs in maintaining optimal operating conditions across multiple evaporators running at different temperatures. This presentation was shared at the 6th Annual HVACR Training Symposium. The discussion begins with a fundamental review of the refrigeration cycle in a typical supermarket setting, where 30 to 80 evaporators may share a common suction line. Matthew explains why EPRs are essential: when multiple cases need to operate at different temperatures (ranging from -13°F for frozen foods to 24°F for fresh products) but all connect to the same compressor rack, EPRs become the solution that makes this possible. Without them, cases would cycle on and off constantly, creating efficiency nightmares, oil management problems, and potential food safety issues. Matthew walks through the mechanical principles of various EPR types, from the high-efficiency Sporlan SORIT valve with its pilot-operated design to the Parker A8 valve that can be installed directly in the store. He also addresses the industry's shift toward electronic EPRs, particularly the CDS modules that offer temperature-based control rather than just pressure regulation. Throughout the presentation, Matthew emphasizes practical considerations: how EPRs affect compressor staging, oil system pressure, defrost cycles, and ultimately, the core product temperatures that determine food safety. The session includes real-world troubleshooting insights and addresses common misconceptions about setting superheat on systems with EPRs. This technical presentation provides HVAC professionals with the knowledge needed to understand, diagnose, and service EPR-equipped refrigeration systems confidently. Matthew's approach demystifies a component that many technicians find intimidating, breaking it down into understandable principles while highlighting the critical role EPRs play in modern commercial refrigeration efficiency and reliability. Topics Covered Basic Refrigeration Cycle in Supermarket Applications – Understanding parallel rack systems with 30-80 evaporators sharing common suction and liquid lines Oil Management Systems – Oil separators, oil reservoirs, oil regulators, and the critical pressure differential required for proper oil flow Compressor Staging and Capacity Control – How parallel rack compressors operate as multi-stage units to match system load efficiently Saturated Suction Temperature (SST) – Why racks are designated by temperature (e.g., "13-degree rack" or "-13 degree rack") and how this relates to the coldest evaporator requirement Temperature Difference (TD) Engineering – The relationship between evaporator temperature and case leaving air temperature, typically 10 degrees in traditional systems EPR Fundamentals – Why EPRs are necessary to maintain different evaporator pressures on cases operating at various temperatures while connected to a single rack Mechanical EPR Types – Comparison of Sporlan SORIT valves (pilot-operated, low pressure drop) versus Parker A8 valves (self-contained, higher pressure drop) Electronic EPR Systems – Modern CDS modules and other electronic controls offering pressure control, temperature control, or hybrid approaches System Stability and Load Management – How proper EPR settings prevent compressor hunting, reduce energy consumption, and protect oil management systems Subcooling Requirements – Why liquid receivers eliminate natural subcooling and how mechanical subcoolers restore it before expansion devices Core Product Temperature – The critical relationship between runtime, EPR settings, and food safety in refrigerated cases Dual-Temperature Applications – Converting medium-temp cases to low-temp operation (like holiday turkey displays) using EPR pilot solenoids Superheat Setting Procedures – Why EPRs must be overridden to 50-100% open position when setting TXV superheat High Glide Refrigerants – Special considerations for setting EPRs with refrigerants that have significant difference between dew point and bubble point temperatures Troubleshooting Philosophy – Understanding EPRs and TXVs as independent systems that don't directly affect each other due to non-critically charged liquid receiver systems Pressure Drop Considerations – How EPR pressure losses (0.5-2 psi depending on type) affect compressor suction setpoints and energy efficiency Electronic Control Integration – Various controller brands and approaches to managing electronic EPRs, from pressure transducers to temperature sensors and PID algorithms   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

What do HVAC techs, dentists, and high-performing PTs have in common? Turns out, they're all using AI tools to level up how they communicate, evaluate, and deliver results.In this raw, honest conversation, Jimmy, Dave, and Tony break down how PTs can reframe “sales” as clinical confidence, why recording evaluations might be the best training tool we're ignoring, and how this tech is already reshaping onboarding, CPGs, and practice growth.???? Topics Covered:Why PTs struggle with "sales" (and what to say instead)Real-time eval reviews + audio feedback loopsCPG updates driven by tech & documentationHow other industries train better, fasterGraham Sessions preview: questions that matter???? LINKS:Dave Kittle – Concierge Pain ReliefTony Maritato – YouTube ChannelPT Pintcast YouTube???? Subscribe & Follow:Apple: PT Pintcast on Apple PodcastsSpotify: PT Pintcast on SpotifyYouTube: PT Pintcast YouTubeLinkedIn: Jimmy McKayWebsite: ptpintcast.com

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Davidson, Regional Trainer at Fujitsu General America, Inc. John explains how heat pumps work in cold climates by using refrigerant technology to move heat from outside to inside. He discusses the role of coil temperature, pressure, and energy transfer in the heating process. The episode also covers inverter technology, the importance of base pan heaters, and how matched air handlers improve system efficiency. John shares tips for choosing between dual-fuel and all-electric setups based on cost, climate, and home design. In this conversation, John explains how heat pumps use refrigerant and pressure changes to move heat in cold weather. He gives clear examples to help listeners understand how coils absorb energy even in freezing temperatures. John also talks about the role of inverter compressors in matching indoor heating needs and how newer models improve low-temperature performance. He highlights the importance of base pan heaters and proper drainage to prevent damage during defrost. The discussion ends with a look at dual fuel versus all-electric setups and how system design affects comfort and efficiency. Expect to Learn: How heat pumps move heat from cold outdoor air using refrigerant and coil temperature. Why pressure and temperature changes are key to efficient heat transfer in HVAC systems. What inverter technology does to match heating needs and improve comfort. How base pan heaters prevent ice damage and support proper defrost operation. When to choose dual fuel or all-electric setups based on cost, climate, and home needs. Episode Highlights:   [00:00] - Intro to John Davidson in Part 1 [02:15] - Heat pumps thrive in cold [03:58] - Visual: How heat really moves [07:09] - Real-world analogy for temperature difference [09:20] - Inverter technology explained [10:53] - XLT/XLT+ capacity in extreme cold [13:40] - How cold-climate heat pumps gain capacity [14:35] - Critical role of the base pan heater [17:28] - Dual fuel vs. all-electric system choice [22:33] - Systems that monitor efficiency   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest John Davidson on: LinkedIn: https://www.linkedin.com/in/johndavisonvrf/ Fujitsu General America, Inc: https://www.linkedin.com/company/general-inc-us/    Website:  Fujitsu General America, Inc: https://www.fujitsugeneral.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/ 

Send us a textOld-school rock crawler and Utah native Ben Hanks joins Rich to trace his journey from growing up feral in a small, mountain-side town to becoming one of the OG competitors in competitive rock crawling. From first comps in the late '90s and the rowdy hotel-party era of rock crawling to Farmington's SuperCrawls raw energy and the milestone SEMA SuperCrawl. Ben got to crawl with all the big names, but like many, Ben pivoted during the '08 downturn, inventing and patenting an HVAC efficiency system (up to 45% gains), plus marine accessories. If you're ready for a trip down memory lane, don't miss this one! Support the show

Send us a textJohn & Tim engage with Greg Guse, the Director of Engineering for the Malco Group, discussing his background in tool development, innovations in the industry, and the importance of customer-centric solutions. They explore the challenges of supply chain volatility, the role of technology in design, and Malco's initiatives in training and workforce development.This episode is brought to you by Bradford White — trusted by pros for high-quality, innovative products. Their new AeroTherm Series G2 hybrid electric heat pump water heater is their most efficient yet, boasting a best-in-class 4.20 UEF on the 65-gallon model. It features the easy-to-use ICON System LED display, ultra-quiet operation, and flexible zero-clearance installation. Plus, with Bradford White Wave built-in connectivity, you can perform diagnostics remotely and your customersSubscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team! Follow Plumbing Perspective IG @plumbing_perspective Follow Mechanical Hub IG @mechanicalhub Sign up for our newsletter at www.mechanical-hub.com/enewsletter Visit our websites at www.mechanical-hub.com and www.plumbingperspective.com Send John and Tim your feedback or topic ideas: @plumbing_perspective

Want to know how your residents really feel?Watch the door swing open when a maintenance tech walks in.In today's Multifamily Operations Tip of the Day, Mike Brewer puts the spotlight where it belongs — on the most under-celebrated, yet most impactful member of your onsite team: the service technician.It's not the leasing agent.It's not the community manager.It's the person with the tool bag and shoe covers.Resident sentiment is shaped in those quiet, unscripted moments when life is disrupted by a broken faucet, a faulty HVAC, or a leaky fridge. How your tech enters, greets, and resets the space says everything about your brand. Shoe covers? Respect. Friendly hello? Warmth. Clean up after the fix? Professionalism.Mike's message is clear: every micro moment is a brand-building moment.Service techs are your frontline. They carry your reputation into every home.They deserve training, support, recognition, and most of all, gratitude.If you're serious about five-star reviews and long-term resident retention, start by celebrating the people who make homes livable.If this message resonates, like the video, subscribe, and tag a service team member who deserves the spotlight.Blog: https://www.multifamilycollective.comSupport comes from: https://www.365connect.com/?utm_campaign=mmnHosted by: https://www.multifamilymedianetwork.com

We kick things off with an unfortunate—but promising—update on our HVAC problems, then dive into millennial nostalgia and classic throwback memories. Ryan shares a surprisingly great idea for kids' birthday parties, followed by a round of Is This Weird? with our patrons. We close out the episode with a fun and unexpected Ben Affleck fact.Tap here for PrizePicks: https://prizepicks.onelink.me/ivHR/YBR0:00 Intro12:37 “Back in My Day!”43:49 Ryan's Business Idea1:07:11 Is it weird?

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero discuss the business side of HVAC with veteran technician and entrepreneur Greg Crumpton, the Vice President of Service Logic. Greg is an expert in mission-critical environments like data centers and hospitals. Greg shares his vast knowledge of the HVAC business, covering everything from financials and profit margins to building a solid team and breaking into specialized markets like liquid cooling.   Expect to Learn: - How to calculate and interpret key financial metrics like EBITDA and Net Profit for HVAC businesses. - The importance of team culture and how to build a solid team in an HVAC business. - Key strategies for moving from working "in" the business to working "on" the business as an owner. - How to break into mission-critical work, including data centers and liquid cooling systems. - Tips for retaining top employees and building a culture of excellence within your company.   Episode Breakdown with Timestamps: [00:00:00] - Introduction to the Episode [00:01:05] - Understanding EBITDA and Profit Margins in HVAC [00:03:51] - Transition from Technician to Business Owner [00:06:52] - Building a Strong Company Culture and Team [00:13:19] - Breaking into Mission-Critical HVAC Work [00:16:32] - Opportunities in Liquid Cooling and Direct Refrigerant to the Chip [00:20:57] - Closing Remarks and Contact Information   Follow Greg Crumpton on:  LinkedIn: https://www.linkedin.com/in/crumptonskilledtrades/ Instagram: https://www.instagram.com/gregcrumpton/?hl=en Facebook: https://www.facebook.com/gregcrumpton.airtight/ Company's Website: https://www.servicelogic.com/ Company's LinkedIn: https://www.linkedin.com/company/service-logic   Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/   

In this episode of the Service Business Mastery Podcast, host Tersh Blissett sits down with Ari Meisel, Founder of Less Doing and creator of the Optimize, Automate, Outsource framework. Ari is a globally recognized expert in business automation, productivity systems, and operational efficiency, with deep hands-on experience in the construction and skilled trades. Ari shares how extreme burnout and a Crohn's disease diagnosis forced him to redesign how he worked, leading to a system that allowed him to reclaim time, reduce stress, and build a business that runs without constant owner involvement. This conversation dives deep into automation for service businesses, decision-making systems, and what it really means to become a replaceable founder. In this episode, you'll learn: How to identify automation opportunities in your service business Why automating decisions is more powerful than automating tasks The "Replaceable Founder" mindset every business owner needs How automation reduces stress and increases scalability Real-world systems for reclaiming time without sacrificing growth If you're an HVAC, plumbing, electrical, or home service business owner feeling stuck in daily operations, this episode breaks down practical automation strategies, how to identify repetitive work, and how small system changes compound into massive time freedom. Timestamps ⏰ [00:00] "Ari's Impact on Email Automation" [06:15] "Masonry, Hardship, and Health Struggles" [07:25] "Optimize, Automate, Outsource Strategies" [12:32] Building Sustainable Generational Businesses [15:45] "Optimize, Automate, Outsource Effectively" [19:43] "Prioritizing Revenue in Business" [22:24] "Automation Enhances the Human Element" [25:52] "Asynchronous Communication Explained" [29:20] "Benefits of Solo Voice Recording" [30:46] "Creativity Comes with Movement" [36:38] Flexible Work Beyond Boundaries [39:12] iPhone Screenshot Automation Exploration [41:32] "Apps I've Used for Years" [46:54] Building Apps and Voice AI [47:38] "Switching to MEM AI Tools" [52:05] "Retirement via Automation Skills" [54:53] "Connect with Ari for Insights" Follow the Host and Guest: Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Ari Meisel: https://www.linkedin.com/in/productivity-coach-entrepreneur/   Connect with us on: • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly sponsored by: UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm priceguide Learn how to automate tasks, save time, and increase your profit. No coding required!

In this episode of Lennox ON AIR, Dave Chatmon and Doug Smiley sit down with Mike Guillen, owner of Hope Heating and Cooling, to explore how he built one of the fastest-growing HVAC businesses from the ground up. From starting with zero debt to creating a culture centered on trust and service, Mike shares the unconventional strategies that helped him turn vision into reality—and why doing things the right way matters more than ever.You'll also hear how Hope Heating is redefining success through community impact, including its nonprofit initiative, Day of Hope, and a business model built on referrals. Whether it's leading with purpose, building a team that thrives, or navigating growth without sacrificing values, this episode offers practical insights for dealers, owners, and anyone looking to grow a business that lasts.Join us at Lennox VisionTECH 2026!Lennox ON AIR is a Lennox Learning Solutions Production.

Oh boy, grab your hard hat and hold onto your toolbox because Eric G is diving into the wild world of the housing market and remodeling for 2026! Spoiler alert: things are getting real “interesting” out there. Builder confidence is dropping faster than my patience when I can't find my favorite tool, with a recent dip to a not-so-rosy 37 on the index. But fear not, we're also seeing renovation spending gearing up for a little comeback, so maybe there's hope for our home improvement dreams yet! Join me as I dissect the chaos of today's market, the absurdity of house flips that make you question humanity, and what the future might hold as we navigate this ever-turbulent housing landscape. You won't want to miss this midweek update filled with sarcasm, insights, and a sprinkle of good old-fashioned mockery—because really, who doesn't need a laugh while discussing home prices? The housing market is like that friend who promises to show up but always bails last minute—totally unreliable and frustratingly unpredictable. This week, Eric G dives deep into the current state of housing and remodeling, predicting what 2026 might look like for all of us poor souls trying to make sense of it. Spoiler alert: it's not all sunshine and rainbows. With builder confidence dropping and sales expectations plummeting, it's clear that we're in for a bumpy ride. Just when you thought things couldn't get worse, 40% of builders are cutting prices like they're at a clearance sale—except, you know, it's not a great sign for the overall market. We're talking average price drops of 6%, which is just sad and tells you everything you need to know about the state of affairs. But wait, there's a glimmer of hope! Renovation spending is on the rise for 2026, which might just save our collective sanity. It's like finding a five-dollar bill in your pocket when you thought you were broke. Eric also dishes out some juicy tidbits about the ongoing trade shows in the construction world—where the tools come out to play, and the latest trends do a little dance. From World of Concrete to the International Builder Show, there's a lot happening, and Eric promises to keep us in the loop, even if it means dragging us through the mud of the current housing crisis. As if that weren't enough, Eric has a brilliant idea brewing—he's considering a podcast series dedicated to the absolute horror shows that are some of the house flips he's seen around Portland. Seriously, folks, it's like a train wreck you can't look away from. So, strap in and prepare for a wild ride as we navigate the murky waters of the housing market together. Let's just hope we don't need to build an ark by 2026!Takeaways:The housing market is cooling down with builder confidence falling to 37 in January, not exactly a glowing endorsement for future buyers.Almost 40% of builders are cutting prices, and the average price reduction has jumped to 6%, which is just a little alarming if you ask me.If you thought renovations were on the rise, you might be right—spending on home improvements is expected to rise throughout 2026. Yay for us!Mortgage rates are sitting at about 6.06%, which is the lowest we've seen since late 2022, but don't get too excited about the good old days of 3%.Everyone seems to be holding off on major HVAC upgrades because prices are skyrocketing, and who wants to drop a fortune on a heat pump right now?Energy-efficient upgrades, like EV chargers, are losing their charm in 2026 as more homeowners already have them...

A story about building market leadership by saying no to obvious growth—on purpose.This episode is for SaaS founders chasing international expansion—and questioning if dominating locally first makes more sense.Most SaaS companies chase international markets early. Get traction locally, then expand globally fast.Jim Whatmore, CEO of Joblogic, walked away from that playbook. He spent three years attending HVAC shows in the US, picked up customers, then stopped. He saved his marketing budget for UK and Ireland only. He turned down international revenue to dominate his home market first.From 11 people and £500K revenue in 2013 to 500 people today. Ten-year grind to £9M, then quadrupled in two years through four strategic acquisitions. Vista Equity Partners betting £100M+ on the execution.And this inspired me to invite Jim to my podcast. We explore how geographic restraint and strategic patience create market dominance. Jim shares his thinking about why he walked away from US customers, how staying trade-agnostic opened entire markets, and why he spent four years completely rebuilding his cloud platform while competitors kept betting on their old stack. And you'll discover why he bought competitors instead of trying to outbuild them.We also zoom in on three of the 10 traits that define remarkable software companies:Acknowledge you cannot please everyone – UK and Ireland only, walking away from US revenue Focus on the essence – Field engineer workflows are similar regardless of trade Master creating momentum – Quadrupled revenue in two years after a decade of patient buildingJim's story is proof that dominating your home market beats chasing global reach too early.Here's one of Jim's quotes that captures why geographic focus matters:"Our tagline for job logic is growing job logic, for us, it's personal, and it's personal because of the tenure of a lot of my team have been with us for a long time, and a lot of our customers have been with us for a long time. And there's a lot of value in that, that we're present and that we're on the ground, and that we know our customers, and that's more difficult to achieve in a different geo without a bulletproof strategy."By listening to this episode, you'll learn:Why walking away from international revenue accelerates home market dominanceWhen staying trade-agnostic beats vertical specialization in field serviceWhy acquiring competitors with legacy tech accelerates customer base growthWhat patience actually looks like when rebuilding platforms under competitive pressureGuest InfoFor more information about the guest from this week:Guest: Jim Whatmore, CEO at Joblogic Website: joblogic.com

All the best calls from the shows this week. Jim talks all about... - repairing spalling damage on concrete columns - maintaining siding - adding whole-house scent through HVAC system - when to repair vs replace your HVAC system - plumbing estimates - when are repairs urgent - troubleshooting garage doors - flooring for the second story - is it necessary to pull permits - driveway cracks and voids and more.

You didn't change the thermostat.You didn't add square footage.You didn't start running the system more.So why is your power bill higher?In this episode, Derek Cole breaks down the real reasons energy bills keep climbing in homes that feel exactly the same. The truth is, rising power bills usually aren't caused by one big failure. They're caused by small, hidden efficiency losses that build up over time.We talk about how aging HVAC systems quietly use more electricity, how airflow and dirt affect energy costs, why homes slowly lose their ability to hold comfort, and how rising utility rates amplify all of it.No scare tactics. No sales pitch. Just honest explanations from years in the field to help homeowners understand what their house is telling them — before the bill becomes the wake-up call.If you've ever looked at your energy bill and thought, “Nothing changed,” this episode is for you.

Welcome back! In this ep, we're ditching the mid-winter blues and focusing on the absolute chaos and excitement of the 2026 F1 pre-season. We're talking livery drops, the new safety car era, and why Toyota is suddenly everywhere. Plus, Mark Dailey spills the tea on his furnace disaster (major ick) and why the HVAC trade is arguably the ultimate bag alert right now.

Insurance claims, storm chasers, and broken incentives — welcome to the dark side of roofing.In this episode, John Wilson sits down (again) with Adam Cherup to unpack what really happens behind the scenes in roofing — from “deny, delay, defend” insurance tactics to the storm-chasing playbook that leaves homeowners stuck holding the warranty bag. They also get practical: seasonality, lead gen, cash flow, and what it actually takes to start a roofing business (especially in Florida).In this episode, we cover:The Insurance Game: “Deny, delay, defend” — and why carriers aren't your friend.Retail vs. Insurance Strategy: Why some roofers push retail first, then litigate the claim after.How to Win Insurance Work: Xactimate, codes, the paperwork game, and why payouts can double when done right.

If your team keeps missing the mark even though the numbers "look fine," this one is for you. In this episode, Chad Peterman breaks down the fifth dysfunction of a team, inattention to results, and explains why so many HVAC, plumbing, and home service companies stall out even with strong individual performers. Using real examples from the field and a few sports stories, Chad shows how focusing on the company scoreboard, not just personal stats, transforms culture and performance. If you are leading an HVAC, plumbing, electrical, or other home service team and you are tired of silos, blame, and inconsistent results, this episode will help you build a culture of accountability where everyone owns the win. Chad unpacks how to coach the process instead of just chasing numbers, how to use one-on-ones to create breakthrough growth, and how to reframe close rates and average tickets so your team understands the opportunity in front of them. Additional Resources: Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Subscribe to CSTG on YouTube! Connect with Chad on LinkedIn Chad Peterman | CEO | Author Learn more about the Peterman Brothers Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: One scoreboard matters more than any individual win. Bad process with good results is a time bomb. Accountability is caring enough not to let people slip. Real change happens in consistent one-on-ones. Leaders own every result the team produces.

Join hosts Brett Wetzel and Kevin Compass in a hilarious and informative episode of the Advanced Refrigeration Podcast. From being yelled at by a Mickey Mouse voice to diving into complex HVAC issues, this episode covers it all. The discussion ranges from CO2 system troubleshooting, programming intricacies, calcium-clogged condensers, and the challenges of startups, all while navigating tech mishaps and the occasional laugh at a crappy hotel. Kevin and Brett manage to balance serious HVAC knowledge with plenty of humor, making this a must-listen for any HVAC professional!

A Shoot the SH&T CO2 Episode, Do You Know The Muffin Man??? Episode 503 VideoJoin hosts Brett Wetzel and Kevin Compass in a hilarious and informative episode of the Advanced Refrigeration Podcast. From being yelled at by a Mickey Mouse voice to diving into complex HVAC issues, this episode covers it all. The discussion ranges from CO2 system troubleshooting, programming intricacies, calcium-clogged condensers, and the challenges of startups, all while navigating tech mishaps and the occasional laugh at a crappy hotel. Kevin and Brett manage to balance serious HVAC knowledge with plenty of humor, making this a must-listen for any HVAC professional!

Charli is joined by Christopher Spiteri this week to talk about his journey with EBARA and the upcoming AHR ExpoFind us @EmpoweringPumps on Facebook, LinkedIn,  Instagram and Twitter and using the hashtag #EmpoweringIndustryPodcast or via email podcast@empoweringpumps.com   

What actually makes one HVAC company unforgettable while another blends into the background? It's the experience you deliver at every touchpoint, from the first phone call to the final walkthrough. On this week's episode, Jason Walker, President of Royalty Heating & Air and Founder of HVAC Masters of the Hustle, breaks down how top-performing contractors […] The post How Elite HVAC Companies Win on Customer Experience first appeared on My Contractor University | Dashboard.

Check out the TIES Sales Showdown at www.tx.ag/TIESVisit The Sales Lab at https://thesaleslab.org and check out all our guests' recommended readings at https://thesaleslab.org/reading-listTo listen to The Sales Lab Podcast on your favorite apps, visit https://thesaleslab.simplecast.com/ and select your preferred method of listening.Connect with us on Facebook at https://www.facebook.com/saleslabpodcastConnect with us on Linkedin at https://www.linkedin.com/company/thesaleslabSubscribe to The Sales Lab channel on YouTube at  https://www.youtube.com/channel/UCp703YWbD3-KO73NXUTBI-Q

In episode 284 of the Pool Nation Podcast, we sit down with Rocco Russo, the 2025 Pool Nation Trainer of the Year, to break down what it really takes to become an elite pool professional. Rocco shares his journey from the HVAC and mechanical trades into the pool industry, how early failures shaped his career, and why confidence, training, and preparation are the true differentiators between average techs and top performers. This is not just a conversation about equipment — it's about mindset, leadership, and professionalism in the pool service and repair industry. We dig deep into: Why most pool techs undervalue themselves How proper training builds confidence and profitability The parallels between HVAC, mechanical systems, and modern pool equipment Why calling tech support is a strength — not a weakness How trainers and manufacturers can elevate the entire industry together Whether you're a new pool tech, a seasoned repair pro, or a business owner trying to level up your team, this episode delivers insight you can apply immediately.

Jay and Andrew talk through everyday shop systems that seem simple until they aren't: HVAC, shutdown routines, checklists, timers, and light automation. They compare notes on where “smart” solutions help and where they quietly create new problems, especially when reliability, safety, and human behavior matter more than elegance.

IWhat is our children's future? What skills should they be developing? How should schools be adapting? What will the fully functioning citizens and workers of the future look like? A look into the landscape of the next 15 years, the future of work with human and AI interactions, the transformation of education, the safety and privacy landscapes, and a parental playbook. Navigation: Intro The Landscape: 2026–2040 The Future of Work: Human + AI The Transformation of Education The Ethics, Safety, and Privacy Landscape The Parental Playbook: Actionable Strategies Conclusion Our co-hosts: Bertrand Schmitt, Entrepreneur in Residence at Red River West, co-founder of App Annie / Data.ai, business angel, advisor to startups and VC funds, @bschmitt Nuno Goncalves Pedro, Investor, Managing Partner, Founder at Chamaeleon, @ngpedro Our show: Tech DECIPHERED brings you the Entrepreneur and Investor views on Big Tech, VC and Start-up news, opinion pieces and research. We decipher their meaning, and add inside knowledge and context. Being nerds, we also discuss the latest gadgets and pop culture news Subscribe To Our Podcast Bertrand SchmittIntroduction Welcome to Episode 72 of Tech Deciphered, about our children’s future. What is our children’s future? What skills should they be developing? How should school be adapting to AI? What would be the functioning citizens and workers of the future look like, especially in the context of the AI revolution? Nuno, what’s your take? Maybe we start with the landscape. Nuno Goncalves PedroThe Landscape: 2026–2040 Let’s first frame it. What do people think is going to happen? Firstly, that there’s going to be a dramatic increase in productivity, and because of that dramatic increase in productivity, there are a lot of numbers that show that there’s going to be… AI will enable some labour productivity growth of 0.1 to 0.6% through 2040, which would be a figure that would be potentially rising even more depending on use of other technologies beyond generative AI, as much as 0.5 to 3.4% points annually, which would be ridiculous in terms of productivity enhancement. To be clear, we haven’t seen it yet. But if there are those dramatic increases in productivity expected by the market, then there will be job displacement. There will be people losing their jobs. There will be people that will need to be reskilled, and there will be a big shift that is similar to what happens when there’s a significant industrial revolution, like the Industrial Revolution of the late 19th century into the 20th century. Other numbers quoted would say that 30% of US jobs could be automated by 2030, which is a silly number, 30%, and that another 60% would see tremendously being altered. A lot of their tasks would be altered for those jobs. There’s also views that this is obviously fundamentally a global phenomenon, that as much as 9% of jobs could be lost to AI by 2030. I think question mark if this is a net number or a gross number, so it might be 9% our loss, but then maybe there’re other jobs that will emerge. It’s very clear that the landscape we have ahead of us is if there are any significant increases in productivity, there will be job displacement. There will be job shifting. There will be the need for reskilling. Therefore, I think on the downside, you would say there’s going to be job losses. We’ll have to reevaluate whether people should still work in general 5 days a week or not. Will we actually work in 10, 20, 30 years? I think that’s the doomsday scenario and what happens on that side of the fence. I think on the positive side, there’s also a discussion around there’ll be new jobs that emerge. There’ll be new jobs that maybe we don’t understand today, new job descriptions that actually don’t even exist yet that will emerge out this brave new world of AI. Bertrand SchmittYeah. I mean, let’s not forget how we get to a growing economy. I mean, there’s a measurement of a growing economy is GDP growth. Typically, you can simplify in two elements. One is the growth of the labour force, two, the rise of the productivity of that labour force, and that’s about it. Either you grow the economy by increasing the number of people, which in most of the Western world is not really happening, or you increase productivity. I think that we should not forget that growth of productivity is a backbone of growth for our economies, and that has been what has enabled the rise in prosperity across countries. I always take that as a win, personally. That growth in productivity has happened over the past decades through all the technological revolutions, from more efficient factories to oil and gas to computers, to network computers, to internet, to mobile and all the improvement in science, usually on the back of technological improvement. Personally, I welcome any rise in improvement we can get in productivity because there is at this stage simply no other choice for a growing world in terms of growing prosperity. In terms of change, we can already have a look at the past. There are so many jobs today you could not imagine they would exist 30 years ago. Take the rise of the influencer, for instance, who could have imagined that 30 years ago. Take the rise of the small mom-and-pop e-commerce owner, who could have imagined that. Of course, all the rise of IT as a profession. I mean, how few of us were there 30 years ago compared to today. I mean, this is what it was 30 years ago. I think there is a lot of change that already happened. I think as a society, we need to welcome that. If we go back even longer, 100 years ago, 150 years ago, let’s not forget, if I take a city like Paris, we used to have tens of thousands of people transporting water manually. Before we have running water in every home, we used to have boats going to the North Pole or to the northern region to bring back ice and basically pushing ice all the way to the Western world because we didn’t have fridges at the time. I think that when we look back in time about all the jobs that got displaced, I would say, Thank you. Thank you because these were not such easy jobs. Change is coming, but change is part of the human equation, at least. Industrial revolution, the past 250 years, it’s thanks to that that we have some improvement in living conditions everywhere. AI is changing stuff, but change is a constant, and we need to adapt and adjust. At least on my side, I’m glad that AI will be able to displace some jobs that were not so interesting to do in the first place in many situations. Maybe not dangerous like in the past because we are talking about replacing white job collars, but at least repetitive jobs are definitely going to be on the chopping block. Nuno Goncalves PedroWhat happens in terms of shift? We were talking about some numbers earlier. The World Economic Forum also has some numbers that predicts that there is a gross job creation rate of 14% from 2025 to 2030 and a displacement rate of 8%, so I guess they’re being optimistic, so a net growth in employment. I think that optimism relates to this thesis that, for example, efficiency, in particular in production and industrial environments, et cetera, might reduce labour there while increasing the demand for labour elsewhere because there is a natural lower cost base. If there’s more automation in production, therefore there’s more disposable income for people to do other things and to focus more on their side activities. Maybe, as I said before, not work 5 days a week, but maybe work four or three or whatever it is. What are the jobs of the future? What are the jobs that we see increasing in the future? Obviously, there’re a lot of jobs that relate to the technology side, that relate obviously to AI, that’s a little bit self-serving, and everything that relates to information technology, computer science, computer technology, computer engineering, et cetera. More broadly in electrical engineering, mechanical engineering, that might actually be more needed. Because there is a broadening of all of these elements of contact with digital, with AI over time also with robots and robotics, that those jobs will increase. There’s a thesis that actually other jobs that are a little bit more related to agriculture, education, et cetera, might not see a dramatic impact, that will still need for, I guess, teachers and the need for people working in farms, et cetera. I think this assumes that probably the AI revolution will come much before the fundamental evolution that will come from robotics afterwards. Then there’s obviously this discussion around declining roles. Anything that’s fundamentally routine, like data entry, clinical roles, paralegals, for example, routine manufacturing, anything that’s very repetitive in nature will be taken away. I have the personal thesis that there are jobs that are actually very blue-collar jobs, like HVAC installation, maintenance, et cetera, plumbing, that will be still done by humans for a very long time because there are actually, they appear to be repetitive, but they’re actually complex, and they require manual labour that cannot be easily, I think, right now done by robots and replacements of humans. Actually, I think there’re blue-collar roles that will be on the increase rather than on decrease that will demand a premium, because obviously, they are apprenticeship roles, certification roles, and that will demand a premium. Maybe we’re at the two ends. There’s an end that is very technologically driven of jobs that will need to necessarily increase, and there’s at the other end, jobs that are very menial but necessarily need to be done by humans, and therefore will also command a premium on the other end. Bertrand SchmittI think what you say make a lot of sense. If you think about AI as a stack, my guess is that for the foreseeable future, on the whole stack, and when I say stack, I mean from basic energy production because we need a lot of energy for AI, maybe to going up to all the computing infrastructure, to AI models, to AI training, to robotics. All this stack, we see an increase in expertise in workers and everything. Even if a lot of this work will benefit from AI improvement, the boom is so large that it will bring a lot of demand for anyone working on any part of the stack. Some of it is definitely blue-collar. When you have to build a data centre or energy power station, this requires a lot of blue-collar work. I would say, personally, I’m absolutely not a believer of the 3 or 4 days a week work week. I don’t believe a single second in that socialist paradise. If you want to call it that way. I think that’s not going to change. I would say today we can already see that breaking. I mean, if you take Europe, most European countries have a big issue with pension. The question is more to increase how long you are going to work because financially speaking, the equation is not there. Personally, I don’t think AI would change any of that. I agree with you in terms of some jobs from electricians to gas piping and stuff. There will still be demand and robots are not going to help soon on this job. There will be a big divergence between and all those that can be automated, done by AI and robots and becoming cheaper and cheaper and stuff that requires a lot of human work, manual work. I don’t know if it will become more expensive, but definitely, proportionally, in comparison, we look so expensive that you will have second thoughts about doing that investment to add this, to add that. I can see that when you have your own home, so many costs, some cost our product. You buy this new product, you add it to your home. It can be a water heater or something, built in a factory, relatively cheap. You see the installation cost, the maintenance cost. It’s many times the cost of the product itself. Nuno Goncalves PedroMaybe it’s a good time to put a caveat into our conversation. I mean, there’s a… Roy Amara was a futurist who came up with the Amara’s Law. We tend to overestimate the effect of a technology in the short run and overestimate the effect in the long run. I prefer my own law, which is, we tend to overestimate the speed at which we get to a technological revolution and underestimate its impact. I think it’s a little bit like that. I think everyone now is like, “Oh, my God, we’re going to be having the AI overlords taking over us, and AGI is going to happen pretty quickly,” and all of that. I mean, AGI will probably happen at some point. We’re not really sure when. I don’t think anyone can tell you. I mean, there’re obviously a lot of ranges going on. Back to your point, for example, on the shift of the work week and how we work. I mean, just to be very clear, we didn’t use to have 5 days a week and 2 days a weekend. If we go back to religions, there was definitely Sabbath back in the day, and there was one day off, the day of the Lord and the day of God. Then we went to 2 days of weekend. I remember going to Korea back in 2005, and I think Korea shifted officially to 5 days a week, working week and 2 days weekend for some of the larger business, et cetera, in 2004. Actually, it took another whatever years for it to be pervasive in society. This is South Korea, so this is a developed market. We might be at some point moving to 4 days a week. Maybe France was ahead of the game. I know Bertrand doesn’t like this, the 35-hour week. Maybe we will have another shift in what defines the working week versus not. What defines what people need to do in terms of efficiency and how they work and all of that. I think it’s probably just going to take longer than we think. I think there’re some countries already doing it. I was reading maybe Finland was already thinking about moving to 4 days a week. There’re a couple of countries already working on it. Certainly, there’re companies already doing it as well. Bertrand SchmittYeah, I don’t know. I’m just looking at the financial equation of most countries. The disaster is so big in Western Europe, in the US. So much debt is out that needs to get paid that I don’t think any country today, unless there is a complete reversal of the finance, will be able to make a big change. You could argue maybe if we are in such a situation, it might be because we went too far in benefits, in vacation, in work days versus weekends. I’m not saying we should roll back, but I feel that at this stage, the proof is in the pudding. The finance of most developed countries are broken, so I don’t see a change coming up. Potentially, the other way around, people leaving to work more, unfortunately. We will see. My point is that AI will have to be so transformational for the productivity for countries, and countries will have to go back to finding their ways in terms of financial discipline to reach a level where we can truly profit from that. I think from my perspective, we have time to think about it in 10, 20 years. Right now, it’s BS at this stage of this discussion. Nuno Goncalves PedroYeah, there’s a dependency, Bertrand, which is there needs to be dramatic increases in productivity that need to happen that create an expansion of economy. Once that expansion is captured by, let’s say, government or let’s say by the state, it needs to be willingly fed back into society, which is not a given. There’re some governments who are going to be like, “No, you need to work for a living.” Tough luck. There’re no handouts, there’s nothing. There’s going to be other governments that will be pressured as well. I mean, even in a more socialist Europe, so to speak. There’re now a lot of pressures from very far-right, even extreme positions on what people need to do for a living and how much should the state actually intervene in terms of minimum salaries, et cetera, and social security. To your point, the economies are not doing well in and of themselves. Anyway, there would need to be tremendous expansion of economy and willingness by the state to give back to its citizens, which is also not a given. Bertrand SchmittAnd good financial discipline as well. Before we reach all these three. Reaping the benefits in a tremendous way, way above trend line, good financial discipline, and then some willingness to send back. I mean, we can talk about a dream. I think that some of this discussion was, in some ways, to have a discussion so early about this. It’s like, let’s start to talk about the benefits of the aeroplane industries in 1915 or 1910, a few years after the Wright brothers flight, and let’s make a decision based on what the world will be in 30 years from now when we reap this benefit. This is just not reasonable. This is not reasonable thinking. I remember seeing companies from OpenAI and others trying to push this narrative. It was just political agenda. It was nothing else. It was, “Let’s try to make look like AI so nice and great in the future, so you don’t complain on the short term about what’s happening.” I don’t think this is a good discussion to have for now. Let’s be realistic. Nuno Goncalves PedroJust for the sake of sharing it with our listeners, apparently there’re a couple of countries that have moved towards something a bit lower than 5 days a week. Belgium, I think, has legislated the ability for you to compress your work week into 4 days, where you could do 10 hours for 4 days, so 40 hours. UAE has some policy for government workers, 4.5 days. Iceland has some stuff around 35 to 36 hours, which is France has had that 35 hour thing. Lithuania for parents. Then just trials, it’s all over the shop. United Kingdom, my own Portugal, of course, Germany, Brazil, and South Africa, and a bunch of other countries, so interesting. There’s stuff going on. Bertrand SchmittFor sure. I mean, France managed to bankrupt itself playing the 75 hours work week since what, 2000 or something. I mean, yeah, it’s a choice of financial suicide, I would say. Nuno Goncalves PedroWonderful. The Future of Work: Human + AI Maybe moving a little bit towards the future of work and the coexistence of work of human and AI, I think the thesis that exists a little bit in the market is that the more positive thesis that leads to net employment growth and net employment creation, as we were saying, there’s shifting of professions, they’re rescaling, and there’s the new professions that will emerge, is the notion that human will need to continue working alongside with machine. I’m talking about robots, I’m also talking about software. Basically software can’t just always run on its own, and therefore, software serves as a layer of augmentation, that humans become augmented by AI, and therefore, they can be a lot more productive, and we can be a lot more productive. All of that would actually lead to a world where the efficiencies and the economic creation are incredible. We’ll have an unparalleled industrial evolution in our hands through AI. That’s one way of looking at it. We certainly at Chameleon, that’s how we think through AI and the AI layers that we’re creating with Mantis, which is our in-house platform at Chameleon, is that it’s augmenting us. Obviously, the human is still running the show at the end, making the toughest decisions, the more significant impact with entrepreneurs that we back, et cetera. AI augments us, but we run the show. Bertrand SchmittI totally agree with that perspective that first AI will bring a new approach, a human plus AI. Here in that situation, you really have two situations. Are you a knowledgeable user? Do you know your field well? Are you an expert? Are you an IT expert? Are you a medical doctor? Do you find your best way to optimise your work with AI? Are you knowledgeable enough to understand and challenge AI when you see weird output? You have to be knowledgeable in your field, but also knowledgeable in how to handle AI, because even experts might say, “Whatever AI says.” My guess is that will be the users that will benefit most from AI. Novice, I think, are in a bit tougher situation because if you use AI without truly understanding it, it’s like laying foundations on sand. Your stuff might crumble down the way, and you will have no clue what’s happening. Hopefully, you don’t put anyone in physical danger, but that’s more worrisome to me. I think some people will talk about the rise of vibe coding, for instance. I’ve seen AI so useful to improve coding in so many ways, but personally, I don’t think vibe coding is helpful. I mean, beyond doing a quick prototype or some stuff, but to put some serious foundation, I think it’s near useless if you have a pure vibe coding approach, obviously to each their own. I think the other piece of the puzzle, it’s not just to look at human plus AI. I think definitely there will be the other side as well, which is pure AI. Pure AI replacement. I think we start to see that with autonomous cars. We are close to be there. Here we’ll be in situation of maybe there is some remote control by some humans, maybe there is local control. We are talking about a huge scale replacement of some human activities. I think in some situation, let’s talk about work farms, for instance. That’s quite a special term, but basically is to describe work that is very repetitive in nature, requires a lot of humans. Today, if you do a loan approval, if you do an insurance claim analysis, you have hundreds, thousands, millions of people who are doing this job in Europe, in the US, or remotely outsourced to other countries like India. I think some of these jobs are fully at risk to be replaced. Would it be 100% replacement? Probably not. But a 9:1, 10:1 replacement? I think it’s definitely possible because these jobs have been designed, by the way, to be repetitive, to follow some very clear set of rules, to improve the rules, to remove any doubt if you are not sure. I think some of these jobs will be transformed significantly. I think we see two sides. People will become more efficient controlling an AI, being able to do the job of two people at once. On the other side, we see people who have much less control about their life, basically, and whose job will simply disappear. Nuno Goncalves PedroTwo points I would like to make. The first point is we’re talking about a state of AI that we got here, and we mentioned this in previous episodes of Tech Deciphered, through brute force, dramatically increased data availability, a lot of compute, lower network latencies, and all of that that has led us to where we are today. But it’s brute force. The key thing here is brute force. Therefore, when AI acts really well, it acts well through brute force, through seeing a bunch of things that have happened before. For example, in the case of coding, it might still outperform many humans in coding in many different scenarios, but it might miss hedge cases. It might actually not be as perfect and as great as one of these developers that has been doing it for decades who has this intuition and is a 10X developer. In some ways, I think what got us here is not maybe what’s going to get us to the next level of productivity as well, which is the unsupervised learning piece, the actually no learning piece, where you go into the world and figure stuff out. That world is emerging now, but it’s still not there in terms of AI algorithms and what’s happening. Again, a lot of what we’re seeing today is the outcome of the brute force movement that we’ve had over the last decade, decade and a half. The second point I’d like to make is to your point, Bertrand, you were going really well through, okay, if you’re a super experienced subject-matter expert, the way you can use AI is like, wow! Right? I mean, you are much more efficient, right? I was asked to do a presentation recently. When I do things in public, I don’t like to do it. If it’s a keynote, because I like to use my package stuff, there’s like six, seven presentations that I have prepackaged, and I can adapt around that. But if it’s a totally new thing, I don’t like to do it as a keynote because it requires a lot of preparation. Therefore, I’m like, I prefer to do a fire set chat or a panel or whatever. I got asked to do something, a little bit what is taking us to this topic today around what’s happening to our children and all of that is like, “God! I need to develop this from scratch.” The honest truth is if you have domain expertise around many areas, you can do it very quickly with the aid of different tools in AI. Anything from Gemini, even with Nana Banana, to ChatGPT and other tools that are out there for you and framing, how would you do that? But the problem then exists with people that are just at the beginning of their careers, people that have very little expertise and experience, and people that are maybe coming out of college where their knowledge is mostly theoretical. What happens to those people? Even in computer engineering, even in computer science, even in software development, how do those people get to the next level? I think that’s one of the interesting conversations to be had. What happens to the recent graduate or the recent undergrad? How do those people get the expertise they need to go to the next level? Can they just be replaced by AI agents today? What’s their role in terms of the workforce, and how do they fit into that workforce? Bertrand SchmittNo, I mean, that’s definitely the biggest question. I think that a lot of positions, if you are really knowledgeable, good at your job, if you are that 10X developer, I don’t think your job is at risk. Overall, you always have some exceptions, some companies going through tough times, but I don’t think it’s an issue. On the other end, that’s for sure, the recent new graduates will face some more trouble to learn on their own, start their career, and go to that 10X productivity level. But at the same time, let’s also not kid ourselves. If we take software development, this is a profession that increase in number of graduates tremendously over the past 30 years. I don’t think everyone basically has the talent to really make it. Now that you have AI, for sure, the bar to justify why you should be there, why you should join this company is getting higher and higher. Being just okay won’t be enough to get you a career in IT. You will need to show that you are great or potential to be great. That might make things tough for some jobs. At the same time, I certainly believe there will be new opportunities that were not there before. People will have to definitely adjust to that new reality, learn and understand what’s going on, what are the options, and also try to be very early on, very confident at using AI as much as they can because for sure, companies are going to only hire workers that have shown their capacity to work well with AI. Nuno Goncalves PedroMy belief is that it generates new opportunities for recent undergrads, et cetera, of building their own microbusinesses or nano businesses. To your point, maybe getting jobs because they’ll be forced to move faster within their jobs and do less menial and repetitive activities and be more focused on actual dramatic intellectual activities immediately from the get go, which is not a bad thing. Their acceleration into knowledge will be even faster. I don’t know. It feels to me maybe there’s a positivity to it. Obviously, if you’ve stayed in a big school, et cetera, that there will be some positivity coming out of that. The Transformation of Education Maybe this is a good segue to education. How does education change to adapt to a new world where AI is a given? It’s not like I can check if you’re faking it on your homework or if you’re doing a remote examination or whatever, if you’re using or not tools, it’s like you’re going to use these tools. What happens in that case, and how does education need to shift in this brave new world of AI augmentation and AI enhancements to students? Bertrand SchmittYes, I agree with you. There will be new opportunities. I think people need to be adaptable. What used to be an absolute perfect career choice might not be anymore. You need to learn what changes are happening in the industry, and you need to adjust to that, especially if you’re a new graduate. Nuno Goncalves PedroMaybe we’ll talk a little bit about education, Bertrand, and how education would fundamentally shift. I think one of the things that’s been really discussed is what are the core skills that need to be developed? What are the core skills that will be important in the future? I think critical thinking is probably most important than ever. The ability to actually assimilate information and discern which information is correct or incorrect and which information can lead you to a conclusion or not, for example, I think is more important than ever. The ability to assimilate a bunch of pieces of information, make a decision or have an insight or foresight out of that information is very, very critical. The ability to be analytical around how you look at information and to really distinguish what’s fact from what’s opinion, I think is probably quite important. Maybe moving away more and more from memorisation from just cramming information into your brain like we used to do it in college, you have to know every single algorithm for whatever. It’s like, “Who gives a shit? I can just go and search it.” There’s these shifts that are not simple because I think education, in particular in the last century, has maybe been too focused on knowing more and more knowledge, on learning this knowledge. Now it’s more about learning how to process the knowledge rather than learning how to apprehend it. Because the apprehension doesn’t matter as much because you can have this information at any point in time. The information is available to you at the touch of a finger or voice or whatever. But the ability to then use the information to do something with it is not. That’s maybe where you start distinguishing the different level degrees of education and how things are taught. Bertrand SchmittHonestly, what you just say or describe could apply of the changes we went through the past 30 years. Just using internet search has for sure tremendously changed how you can do any knowledge worker job. Suddenly you have the internet at your fingertips. You can search about any topics. You have direct access to a Wikipedia or something equivalent in any field. I think some of this, we already went through it, and I hope we learned the consequence of these changes. I would say what is new is the way AI itself is working, because when you use AI, you realise that it can utter to you complete bullshit in a very self-assured way of explaining something. It’s a bit more scary than it used to be, because in the past, that algorithm trying to present you the most relevant stuff based on some algorithm was not trying to present you the truth. It’s a list of links. Maybe it was more the number one link versus number 100. But ultimately, it’s for you to make your own opinion. Now you have some chatbot that’s going to tell you that for sure this is the way you should do it. Then you check more, and you realise, no, it’s totally wrong. It’s definitely a slight change in how you have to apprehend this brave new world. Also, this AI tool, the big change, especially with generative AI, is the ability for them to give you the impression they can do the job at hand by themselves when usually they cannot. Nuno Goncalves PedroIndeed. There’s definitely a lot of things happening right now that need to fundamentally shift. Honestly, I think in the education system the problem is the education system is barely adapted to the digital world. Even today, if you studied at a top school like Stanford, et cetera, there’s stuff you can do online, there’s more and more tools online. But the teaching process has been very centred on syllabus, the teachers, later on the professors, and everything that’s around it. In class presence, there’s been minor adaptations. People sometimes allow to use their laptops in the classroom, et cetera, or their mobile phones. But it’s been done the other way around. It’s like the tools came later, and they got fed into the process. Now I think there needs to be readjustments. If we did this ground up from a digital first or a mobile first perspective and an AI first perspective, how would we do it? That changes how teachers and professors should interact with the classrooms, with the role of the classroom, the role of the class itself, the role of homework. A lot of people have been debating that. What do you want out of homework? It’s just that people cram information and whatever, or do you want people to show critical thinking in a specific different manner, or some people even go one step further. It’s like, there should be no homework. People should just show up in class and homework should move to the class in some ways. Then what happens outside of the class? What are people doing at home? Are they learning tools? Are they learning something else? Are they learning to be productive in responding to teachers? But obviously, AI augmented in doing so. I mean, still very unclear what this looks like. We’re still halfway through the revolution, as we said earlier. The revolution is still in motion. It’s not realised yet. Bertrand SchmittI would quite separate higher education, university and beyond, versus lower education, teenager, kids. Because I think the core up to the point you are a teenager or so, I think the school system should still be there to guide you, discovering and learning and being with your peers. I think what is new is that, again, at some point, AI could potentially do your job, do your homework. We faced similar situation in the past with the rise of Wikipedia, online encyclopedias and the stuff. But this is quite dramatically different. Then someone could write your essays, could answer your maths work. I can see some changes where you talk about homework, it’s going to be classwork instead. No work at home because no one can trust that you did it yourself anymore going forward, but you will have to do it in the classroom, maybe spend more time at school so that we can verify that you really did your job. I think there is real value to make sure that you can still think by yourself. The same way with the rise of calculators 40 years ago, I think it was the right thing to do to say, “You know what? You still need to learn the basics of doing calculations by hand.” Yes, I remember myself a kid thinking, “What the hell? I have a calculator. It’s working very well.” But it was still very useful because you can think in your head, you can solve complex problems in your head, you can check some output that it’s right or wrong if it’s coming from a calculator. There was a real value to still learn the basics. At the same point, it was also right to say, “You know what? Once you know the basics, yes, for sure, the calculator will take over because we’re at the point.” I think that was the right balance that was put in place with the rise of calculators. We need something similar with AI. You need to be able to write by yourself, to do stuff by yourself. At some point, you have to say, “Yeah, you know what? That long essays that we asked you to do for the sake of doing long essays? What’s the point?” At some point, yeah, that would be a true question. For higher education, I think personally, it’s totally ripe for full disruption. You talk about the traditional system trying to adapt. I think we start to be at the stage where “It should be the other way around.” It should be we should be restarted from the ground up because we simply have different tools, different ways. I think at this stage, many companies if you take, [inaudible 00:33:01] for instance, started to recruit people after high school. They say, “You know what? Don’t waste your time in universities. Don’t spend crazy shitload of money to pay for an education that’s more or less worthless.” Because it used to be a way to filter people. You go to good school, you have a stamp that say, “This guy is good enough, knows how to think.” But is it so true anymore? I mean, now that universities have increased the enrolment so many times over, and your university degree doesn’t prove much in terms of your intelligence or your capacity to work hard, quite frankly. If the universities are losing the value of their stamp and keep costing more and more and more, I think it’s a fair question to say, “Okay, maybe this is not needed anymore.” Maybe now companies can directly find the best talents out there, train them themselves, make sure that ultimately it’s a win-win situation. If kids don’t have to have big loans anymore, companies don’t have to pay them as much, and everyone is winning. I think we have reached a point of no return in terms of value of university degrees, quite frankly. Of course, there are some exceptions. Some universities have incredible programs, incredible degrees. But as a whole, I think we are reaching a point of no return. Too expensive, not enough value in the degree, not a filter anymore. Ultimately, I think there is a case to be made for companies to go back directly to the source and to high school. Nuno Goncalves PedroI’m still not ready to eliminate and just say higher education doesn’t have a role. I agree with the notion that it’s continuous education role that needs to be filled in a very different way. Going back to K-12, I think the learning of things is pretty vital that you learn, for example, how to write, that you learn cursive and all these things is important. I think the role of the teacher, and maybe actually even later on of the professors in higher education, is to teach people the critical information they need to know for the area they’re in. Basic math, advanced math, the big thinkers in philosophy, whatever is that you’re studying, and then actually teach the students how to use the tools that they need, in particular, K-12, so that they more rapidly apprehend knowledge, that they more rapidly can do exercises, that they more rapidly do things. I think we’ve had a static view on what you need to learn for a while. That’s, for example, in the US, where you have AP classes, like advanced placement classes, where you could be doing math and you could be doing AP math. You’re like, dude. In some ways, I think the role of the teacher and the interaction with the students needs to go beyond just the apprehension of knowledge. It also has to have apprehension of knowledge, but it needs to go to the apprehension of tools. Then the application of, as we discussed before, critical thinking, analytical thinking, creative thinking. We haven’t talked about creativity for all, but obviously the creativity that you need to have around certain problems and the induction of that into the process is critical. It’s particular in young kids and how they’re developing their learning skills and then actually accelerate learning. In that way, what I’m saying, I’m not sure I’m willing to say higher education is dead. I do think this mass production of higher education that we have, in particular in the US. That’s incredibly costly. A lot of people in Europe probably don’t see how costly higher education is because we’re educated in Europe, they paid some fee. A lot of the higher education in Europe is still, to a certain extent, subsidised or done by the state. There is high degree of subsidisation in it, so it’s not really as expensive as you’d see in the US. But someone spending 200-300K to go to a top school in the US to study for four years for an undergrad, that doesn’t make sense. For tuition alone, we’re talking about tuition alone. How does that work? Why is it so expensive? Even if I’m a Stanford or a Harvard or a University of Pennsylvania or whatever, whatever, Ivy League school, if I’m any of those, to command that premium, I don’t think makes much sense. To your point, maybe it is about thinking through higher education in a different way. Technical schools also make sense. Your ability to learn and learn and continue to education also makes sense. You can be certified. There are certifications all around that also makes sense. I do think there’s still a case for higher education, but it needs to be done in a different mould, and obviously the cost needs to be reassessed. Because it doesn’t make sense for you to be in debt that dramatically as you are today in the US. Bertrand SchmittI mean, for me, that’s where I’m starting when I’m saying it’s broken. You cannot justify this amount of money except in a very rare and stratified job opportunities. That means for a lot of people, the value of this equation will be negative. It’s like some new, indented class of people who owe a lot of money and have no way to get rid of this loan. Sorry. There are some ways, like join the government Task Force, work for the government, that at some point you will be forgiven your loans. Some people are going to just go after government jobs just for that reason, which is quite sad, frankly. I think we need a different approach. Education can be done, has to be done cheaper, should be done differently. Maybe it’s just regular on the job training, maybe it is on the side, long by night type of approach. I think there are different ways to think about. Also, it can be very practical. I don’t know you, but there are a lot of classes that are not really practical or not very tailored to the path you have chosen. Don’t get me wrong, there is always value to see all the stuff, to get a sense of the world around you. But this has a cost. If it was for free, different story. But nothing is free. I mean, your parents might think it’s free, but at the end of the day, it’s their taxes paying for all of this. The reality is that it’s not free. It’s costing a lot of money at the end of the day. I think we absolutely need to do a better job here. I think internet and now AI makes this a possibility. I don’t know you, but personally, I’ve learned so much through online classes, YouTube videos, and the like, that it never cease to amaze me how much you can learn, thanks to the internet, and keep up to date in so many ways on some topics. Quite frankly, there are some topics that there is not a single university that can teach you what’s going on because we’re talking about stuff that is so precise, so focused that no one is building a degree around that. There is no way. Nuno Goncalves PedroI think that makes sense. Maybe bring it back to core skills. We’ve talked about a couple of core skills, but maybe just to structure it a little bit for you, our listener. I think there’s a big belief that critical thinking will be more important than ever. We already talked a little bit about that. I think there’s a belief that analytical thinking, the ability to, again, distinguish fact from opinion, ability to distinguish elements from different data sources and make sure that you see what those elements actually are in a relatively analytical manner. Actually the ability to extract data in some ways. Active learning, proactive learning and learning strategies. I mean, the ability to proactively learn, proactively search, be curious and search for knowledge. Complex problem-solving, we also talked a little bit about it. That goes hand in hand normally with critical thinking and analysis. Creativity, we also talked about. I think originality, initiative, I think will be very important for a long time. I’m not saying AI at some point won’t be able to emulate genuine creativity. I wouldn’t go as far as saying that, but for the time being, it has tremendous difficulty doing so. Bertrand SchmittBut you can use AI in creative endeavours. Nuno Goncalves PedroOf course, no doubt. Bertrand SchmittYou can do stuff you will be unable to do, create music, create videos, create stuff that will be very difficult. I see that as an evolution of tools. It’s like now cameras are so cheap to create world-class quality videos, for instance. That if you’re a student, you want to learn cinema, you can do it truly on the cheap. But now that’s the next level. You don’t even need actors, you don’t even need the real camera. You can start to make movies. It’s amazing as a learning tool, as a creative tool. It’s for sure a new art form in a way that we have seen expanding on YouTube and other places, and the same for creating new images, new music. I think that AI can be actually a tool for expression and for creativity, even in its current form. Nuno Goncalves PedroAbsolutely. A couple of other skills that people would say maybe are soft skills, but I think are incredibly powerful and very distinctive from machines. Empathy, the ability to figure out how the other person’s feeling and why they’re feeling like that. Adaptability, openness, the flexibility, the ability to drop something and go a different route, to maybe be intellectually honest and recognise this is the wrong way and the wrong angle. Last but not the least, I think on the positive side, tech literacy. I mean, a lot of people are, oh, we don’t need to be tech literate. Actually, I think this is a moment in time where you need to be more tech literate than ever. It’s almost a given. It’s almost like table stakes, that you are at some tech literacy. What matters less? I think memorisation and just the cramming of information and using your brain as a library just for the sake of it, I think probably will matter less and less. If you are a subject or a class that’s just solely focused on cramming your information, I feel that’s probably the wrong way to go. I saw some analysis that the management of people is less and less important. I actually disagree with that. I think in the interim, because of what we were discussing earlier, that subject-matter experts at the top end can do a lot of stuff by themselves and therefore maybe need to less… They have less people working for them because they become a little bit more like superpowered individual contributors. But I feel that’s a blip rather than what’s going to happen over time. I think collaboration is going to be a key element of what needs to be done in the future. Still, I don’t see that changing, and therefore, management needs to be embedded in it. What other skills should disappear or what other skills are less important to be developed, I guess? Bertrand SchmittWorld learning, I’ve never, ever been a fan. I think that one for sure. But at the same time, I want to make sure that we still need to learn about history or geography. What we don’t want to learn is that stupid word learning. I still remember as a teenager having to learn the list of all the 100 French departments. I mean, who cared? I didn’t care about knowing the biggest cities of each French department. It was useless to me. But at the same time, geography in general, history in general, there is a lot to learn from the past from the current world. I think we need to find that right balance. The details, the long list might not be that necessary. At the same time, the long arc of history, our world where it is today, I think there is a lot of value. I think you talk about analysing data. I think this one is critical because the world is generating more and more data. We need to benefit from it. There is no way we can benefit from it if we don’t understand how data is produced, what data means. If we don’t understand the base of statistical analysis. I think some of this is definitely critical. But for stuff, we have to do less. It’s beyond world learning. I don’t know, honestly. I don’t think the core should change so much. But the tools we use to learn the core, yes, probably should definitely improve. Nuno Goncalves PedroOne final debate, maybe just to close, I think this chapter on education and skill building and all of that. There’s been a lot of discussion around specialisation versus generalisation, specialists versus generalists. I think for a very long time, the world has gone into a route that basically frames specialisation as a great thing. I think both of us have lived in Silicon Valley. I still do, but we both lived in Silicon Valley for a significant period of time. The centre of the universe in terms of specialisation, you get more and more specialised. I think we’re going into a world that becomes a little bit different. It becomes a little bit like what Amazon calls athletes, right? The T-Pi-shaped people get the most value, where you’re brought on top, you’re a very strong generalist on top, and you have a lot of great soft skills around management and empathy and all that stuff. Then you might have one or two subject matter expertise areas. Could be like business development and sales or corporate development and business development or product management and something else. I think those are the winners of the future. The young winners of the future are going to be more and more T-pi-shaped, if I had to make a guess. Specialisation matters, but maybe not as much as it matters today. It matters from the perspective that you still have to have spikes in certain areas of focus. But I’m not sure that you get more and more specialised in the area you’re in. I’m not sure that’s necessarily how humans create most value in their arena of deployment and development. Professionally, and therefore, I’m not sure education should be more and more specialised just for the sake of it. What do you think? Bertrand SchmittI think that that’s a great point. I would say I could see an argument for both. I think there is always some value in being truly an expert on a topic so that you can keep digging around, keep developing the field. You cannot develop a field without people focused on developing a field. I think that one is there to stay. At the same time, I can see how in many situations, combining knowledge of multiple fields can bring tremendous value. I think it’s very clear as well. I think it’s a balance. We still need some experts. At the same time, there is value to be quite horizontal in terms of knowledge. I think what is still very valuable is the ability to drill through whenever you need. I think that we say it’s actually much easier than before. That for me is a big difference. I can see how now you can drill through on topics that would have been very complex to go into. You will have to read a lot of books, watch a lot of videos, potentially do a new education before you grasp much about a topic. Well, now, thanks to AI, you can drill very quickly on topic of interest to you. I think that can be very valuable. Again, if you just do that blindly, that’s calling for trouble. But if you have some knowledge in the area, if you know how to deal with AI, at least today’s AI and its constraints, I think there is real value you can deliver thanks to an ability to drill through when you don’t. For me, personally, one thing I’ve seen is some people who are generalists have lost this ability. They have lost this ability to drill through on a topic, become expert on some topic very quickly. I think you need that. If you’re a VC, you need to analyse opportunity, you need to discover a new space very quickly. We say, I think some stuff can move much quicker than before. I’m always careful now when I see some pure generalists, because one thing I notice is that they don’t know how to do much anything any more. That’s a risk. We have example of very, very, very successful people. Take an Elon Musk, take a Steve Jobs. They have this ability to drill through to the very end of any topic, and that’s a real skill. Sometimes I see people, you should trust the people below. They know better on this and that, and you should not question experts and stuff. Hey, guys, how is it that they managed to build such successful companies? Is their ability to drill through and challenge hardcore experts. Yes, they will bring top people in the field, but they have an ability to learn quickly a new space and to drill through on some very technical topics and challenge people the right way. Challenge, don’t smart me. Not the, I don’t care, just do it in 10 days. No, going smartly, showing people those options, learning enough in the field to be dangerous. I think that’s a very, very important skill to have. Nuno Goncalves PedroMaybe switching to the dark side and talking a little bit about the bad stuff. I think a lot of people have these questions. There’s been a lot of debate around ChatGPT. I think there’s still a couple of court cases going on, a suicide case that I recently a bit privy to of a young man that killed himself, and OpenAI and ChatGPT as a tool currently really under the magnifying glass for, are people getting confused about AI and AI looks so similar to us, et cetera. The Ethics, Safety, and Privacy Landscape Maybe let’s talk about the ethics and safety and privacy landscape a little bit and what’s happening. Sadly, AI will also create the advent of a world that has still a lot of biases at scale. I mean, let’s not forget the AI is using data and data has biases. The models that are being trained on this data will have also biases that we’re seeing with AI, the ability to do things that are fake, deep fakes in video and pictures, et cetera. How do we, as a society, start dealing with that? How do we, as a society, start dealing with all the attacks that are going on? On the privacy side, the ability for these models and for these tools that we have today to actually have memory of the conversations we’ve had with them already and have context on what we said before and be able to act on that on us, and how is that information being farmed and that data being farmed? How is it being used? For what purposes is it being used? As I said, the dark side of our conversation today. I think we’ve been pretty positive until now. But in this world, I think things are going to get worse before they get better. Obviously, there’s a lot of money being thrown at rapid evolution of these tools. I don’t see moratoriums coming anytime soon or bans on tools coming anytime soon. The world will need to adapt very, very quickly. As we’ve talked in previous episodes, regulation takes a long time to adapt, except Europe, which obviously regulates maybe way too fast on technology and maybe not really on use cases and user flows. But how do we deal with this world that is clearly becoming more complex? Bertrand SchmittI mean, on the European topic, I believe Europe should focus on building versus trying to sensor and to control and to regulate. But going back to your point, I think there are some, I mean, very tough use case when you see about voice cloning, for instance. Grandparents believing that their kids are calling them, have been kidnapped when there is nothing to it, and they’re being extorted. AI generating deepfakes that enable sextortion, that stuff. I mean, it’s horrible stuff, obviously. I’m not for regulation here, to be frank. I think that we should for sure prosecute to the full extent of the law. The law has already a lot of tools to deal with this type of situation. But I can see some value to try to prevent that in some tools. If you are great at building tools to generate a fake voice, maybe you should make sure that you are not helping scammers. If you can generate easily images, you might want to make sure that you cannot easily generate tools that can be used for creating deep fakes and sex extortion. I think there are things that should be done by some providers to limit such terrible use cases. At the same time, the genie is out. There is also that part around, okay, the world will need to adapt. But yeah, you cannot trust everything that is done. What could have looked like horrible might not be true. You need to think twice about some of this, what you see, what you hear. We need to adjust how we live, how we work, but also how we prevent that. New tools, I believe, will appear. We will learn maybe to be less trustful on some stuff, but that is what it is. Nuno Goncalves PedroMaybe to follow up on that, I fully agree with everything you just said. We need to have these tools that will create boundary conditions around it as well. I think tech will need to fight tech in some ways, or we’ll need to find flaws in tech, but I think a lot of money needs to be put in it as well. I think my shout-out here, if people are listening to us, are entrepreneurs, et cetera, I think that’s an area that needs more and more investment, an area that needs more and more tooling platforms that are helpful to this. It’s interesting because that’s a little bit like how OpenAI was born. OpenAI was born to be a positive AI platform into the future. Then all of a sudden we’re like, “Can we have tools to control ChatGPT and all these things that are out there now?” How things have changed, I guess. But we definitely need to have, I think, a much more significant investment into these toolings and platforms than we do have today. Otherwise, I don’t see things evolving much better. There’s going to be more and more of this. There’s going to be more and more deep fakes, more and more, lack of contextualisation. There’s countries now that allow you to get married with not a human. It’s like you can get married to an algorithm or a robot or whatever. It’s like, what the hell? What’s happening now? It’s crazy. Hopefully, we’ll have more and more boundary conditions. Bertrand SchmittYeah, I think it will be a boom for cybersecurity. No question here. Tools to make sure that is there a better trust system or detecting the fake. It’s not going to be easy, but it has been the game in cybersecurity for a long time. You have some new Internet tools, some new Internet products. You need to find a difference against it and the constant war between the attackers and the defender. Nuno Goncalves PedroThe Parental Playbook: Actionable Strategies Maybe last but not the least in today’s episode, the parent playbook I’m a parent, what should I do I’ll actually let you start first. Bertrand, I’m parent-alike, but I am, sadly, not a parent, so I’ll let you start first, and then I’ll share some of my perspectives as well as a parent-like figure. Bertrand SchmittYeah, as a parent to an 8-year, I would say so far, no real difference than before. She will do some homework on an iPad. But beyond that, I cannot say I’ve seen at this stage so much difference. I think it will come up later when you have different type of homeworks when the kids start to be able to use computers on their own. What I’ve seen, however, is some interesting use cases. When my daughter is not sure about the spelling, she simply asks, Siri. “Hey, Siri, how do you spell this or this or that?” I didn’t teach her that. All of this came on her own. She’s using Siri for a few stuff for work, and I’m quite surprised in a very smart, useful way. It’s like, that’s great. She doesn’t need to ask me. She can ask by herself. She’s more autonomous. Why not? It’s a very efficient way for her to work and learn about the world. I probably feel sad when she asks Siri if she’s her friend. That does not feel right to me. But I would say so far, so good. I’ve seen only AI as a useful tool and with absolutely very limited risk. At the same time, for sure, we don’t let our kid close to any social media or the like. I think some of this stuff is for sure dangerous. I think as a parent, you have to be very careful before authorising any social media. I guess at some point you have no choice, but I think you have to be very careful, very gradual, and putting a lot of controls and safety mechanism I mean, you talk about kids committing suicide. It’s horrible. As a parent, I don’t think you can have a bigger worry than that. Suddenly your kids going crazy because someone bullied them online, because someone tried to extort them online. This person online could be someone in the same school or some scammer on the other side of the world. This is very scary. I think we need to have a lot of control on our kids’ digital life as well as being there for them on a lot of topics and keep drilling into them how a lot of this stuff online is not true, is fake, is not important, and being careful, yes, to raise them, to be critical of stuff, and to share as much as possible with our parents. I think We have to be very careful. But I would say some of the most dangerous stuff so far, I don’t think it’s really coming from AI. It’s a lot more social media in general, I would say, but definitely AI is adding another layer of risk. Nuno Goncalves PedroFrom my perspective, having helped raise three kids, having been a parent-like role today, what I would say is I would highlight against the skills that I was talking about before, and I would work on developing those skills. Skills that relate to curiosity, to analytical behaviours at the same time as being creative, allowing for both, allowing for the left brain, right brain, allowing for the discipline and structure that comes with analytical thinking to go hand in hand with doing things in a very, very different way and experimenting and failing and doing things and repeating them again. All the skills that I mentioned before, focusing on those skills. I was very fortunate to have a parental unit. My father and my mother were together all their lives: my father, sadly, passing away 5 years ago that were very, very different, my mother, more of a hacker in mindset. Someone was very curious, medical doctor, allowing me to experiment and to be curious about things around me and not simplifying interactions with me, saying it as it was with a language that was used for that particular purpose, allowing me to interact with her friends, who were obviously adults. And then on the other side, I have my father, someone who was more disciplined, someone who was more ethical, I think that becomes more important. The ability to be ethical, the ability to have moral standing. I’m Catholic. There is a religious and more overlay to how I do things. Having the ability to portray that and pass that to the next generation and sharing with them what’s acceptable and what’s not acceptable, I think is pretty critical and even more critical than it was before. The ability to be structured, to say and to do what you say, not just actually say a bunch of stuff and not do it. So, I think those things don’t go out of use, but I would really spend a lot more focus on the ability to do critical thinking, analytical thinking, having creative ideas, obviously, creating a little bit of a hacker mindset, how to cut corners to get to something is actually really more and more important. The second part is with all of this, the overlay of growth mindset. I feel having a more flexible mindset rather than a fixed mindset. What I mean by that is not praising your kids or your grandchildren for being very intelligent or very beautiful, which are fixed things, they’re static things, but praising them for the effort they put into something, for the learning that they put into something, for the process, raising the

#750 Thinking about selling your business someday? Then you'll want to hear this episode! Patrick Lange, owner of Business Modification Group and one of the country's top HVAC business brokers, joins host Brien Gearin to break down what really makes a business sellable — especially in the trades. After selling over 140 companies, Patrick shares why hiding profits might save you on taxes but can kill your valuation, how to build a trades business buyers will actually want, and what to expect during the sales process. He also reveals how the “silver tsunami” of retiring baby boomers is creating massive opportunity for both buyers and sellers, the sweet spot for company size, and why service-based businesses are more attractive than those focused on new construction. Whether you're looking to buy, sell, or simply build with the end in mind, this episode is packed with practical advice, real-world stories, and eye-opening insights that every entrepreneur should hear! (Original Air Date - 5/26/25) What we discuss with Patrick: + Why hiding profits kills valuation + Four pillars of a sellable business + Benefits of trades vs. new construction + Ideal revenue range for acquisitions + Impact of baby boomer retirements + Importance of clean financials + Attracting buyers through content marketing + Role of employees in business value + Typical deal timelines and structures + Earning potential as a business broker Thank you, Patrick! Check out Business Modification Group at ⁠BusinessModificationGroup.com⁠⁠⁠⁠. Follow Patrick on ⁠LinkedIn⁠ and ⁠YouTube⁠⁠⁠⁠. Watch the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠video podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ of this episode! To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

IRAN BURNING and couriers hauling suitcases full of US dollars to Mogadishu dominated headlines this week. It's been reported that as many as 20,000 Iranians have been killed by the regime there, although it's impossible to get good information from Iran. The ayatollahs have imposed an Internet blackout that may last through March.  Meanwhile, the Somali scandal keeps getting bigger. It was revealed this week that as much as $700 million has been carried out of the country in suitcases over the last two years. The scope of the operation means this isn't limited to the Somali community in Minneapolis but probably is spread over five to eight states.  What's infuriating about this emerging scandal is that it's been an open secret in Minnesota for the last ten years, but it wasn't until YouTuber Nick Shirley posted a video about this two weeks ago the government sat up and took notice—despite these cash flows being reported by investigators for the Joint Terrorism Task Force in 2017. Also: The spirit(s) behind ICE protesters. Sharon's niece, Sarah Sachleben, was recently diagnosed with stage 4 bowel cancer, and the medical bills are piling up. If you are led to help, please go to GilbertHouse.org/hopeforsarah. Follow us! X (formerly Twitter): @pidradio | @sharonkgilbert | @derekgilbert | @gilberthouse_tvTelegram: t.me/gilberthouse | t.me/sharonsroom | t.me/viewfromthebunkerSubstack: gilberthouse.substack.comYouTube: @GilbertHouse | @UnravelingRevelationFacebook.com/pidradio JOIN US IN ISRAEL! We will tour the Holy Land October 11–23, 2026 with an optional three-day extension to Jordan. For more information, log on to GilbertHouse.org/travel. Thank you for making our Build Barn Better project a reality! Our 1,200 square foot pole barn has a new HVAC system, epoxy floor, 100-amp electric service, new windows, insulation, lights, and ceiling fans! If you are so led, you can help out by clicking here: gilberthouse.org/donate. Get our free app! It connects you to this podcast, our weekly Bible studies, and our weekly video programs Unraveling Revelation and A View from the Bunker. The app is available for iOS, Android, Roku, and Apple TV. Links to the app stores are at pidradio.com/app. Video on demand of our best teachings! Stream presentations and teachings based on our research at our new video on demand site: gilberthouse.org/video! Think better, feel better! Our partners at Simply Clean Foods offer freeze-dried, 100% GMO-free food and delicious, vacuum-packed fair trade coffee from Honduras. Find out more at GilbertHouse.org/store/.

An AI-driven construction boom is coming, some hope. But to build all that infrastructure, the U.S. is going to need a lot more construction workers, plumbers, HVAC technicians, and other skilled workers. And President Trump's immigration policies actively work against that goal. Also in this episode: Trump withdraws the U.S. from a key global climate change agreement, Americans shell out for at-home coffee setups, and Kai discusses the week's economic headlines with Greg Ip at the Wall Street Journal and Amara Omeokwe at Bloomberg.Every story has an economic angle. Want some in your inbox? Subscribe to our daily or weekly newsletter.Marketplace is more than a radio show. Check out our original reporting and financial literacy content at marketplace.org — and consider making an investment in our future.

• Opening musical parody, extended singing, parody station drops • "Time for a bath" spoken-word/rap monologue • Gas station checkout bit with donations and tiny purchases • Pop culture name-drops and exaggerated confidence imagery • AMT Friday Free Show intro • Guest Seth Petruzzel returns; callback to Halloween special at his house • Ongoing house build delays; living in a rental; stressful unsettled Christmas • Missing a "first real Christmas" with daughter; limited meaningful kid Christmases • Debate over earliest memories, neuroscience, and false memories • Stress text about childcare, construction, and overwhelm • "No Smile Seth" nickname from construction crew; tension with workers • Yard/seagrass service failures and staff turnover • Interior progress: drywall, paint; Seth paints entire house himself • DIY vs professional painters debate • Limestone flooring installed too early; damage from ongoing work • Admitted poor sequencing, rushed decisions, and contractor confusion • Money wasted on inefficiency; budget blown by ~$100k cash • Dark humor from stress; resentment toward dogs after barking wakes baby • Babysitter chaos; raised-hand gesture scares sitter; anger acknowledged without harm • Tracy working multiple jobs to cover costs; dojo staffing struggles • Teaching classes while overwhelmed; no-call/no-shows • Boat broken and unused; pods block driveway; storage and delay stress • Yelling over missed deadlines; workmanship defects; cabinet and floor damage • Cheap vs quality work discussion; timelines constantly pushed back • Contractors criticizing each other; electrician refuses unsafe wiring • HVAC ductwork never replaced; contractor ghosted after payment • Realization money was taken; lesson on hiring cheapest bids • New AC installed; marriage stressed but solid; stress seen as situational • Considering selling boat; joking about downgrading and paddleboards • Dock delays due to rain; feeling too deep to change course • No nearby family help; brother unavailable; childcare strain • Estrangement from father after emotional texts; anger over lack of involvement • Father's minimal apology; no-contact; canceled life-story emails • Grief over lost family history compared to mother's legacy notebooks • Daily micromanaging renovation; cleaning dust; weeks of painting • Acknowledging misdirected anger; dojo as emotional outlet • First daycare drop-off at age two; guilt, crying, camera-checking • Kid illnesses after daycare; stress symptoms, weight loss, graying hair • Picky eating; reliance on carbs; supplementing nutrition • Shift to processed kids foods; questioning processed meat risks • Deli ham vs cigarettes carcinogen debate; nitrates and long-term risk • Parenting tension between health anxiety and convenience • Colonoscopy and PSA results good; jokes about aging and pelvic floor • Nerve issues from past B6 toxicity; substance use reflections • Panic attack after mushroom mocktail; heightened sound sensitivity • Little Saints described; conclusion anxiety likely self-induced • Decision to stop dwelling; announcement of trying for second child • Curiosity about father–son bond; light emotional dad talk • Viral poop videos and construction bathroom chaos • Grocery store poop incident; biohazard cleanup and food waste debate • Lee & Rick's Oyster Bar shutdown and reopening; bug tolerance jokes • Extreme lack of germ aversion; belief exposure builds immunity • Childhood TV theme nostalgia; Silver Spoons, Today's Special, Eureka's Castle • Theme songs imprinting more than shows; modern shows less memorable • Tomb Raider Prime Video series announced; Lara Croft portrayal debate • Criticism of Gladiator; new Game of Thrones spinoff tone discussion • Attention span concerns; distracted concert crowds • Voicemail callouts; hoodie sale and mystery merch bags • Gym workouts at Crunch; dojo recruitment jokes • Apple Music UI complaints; updates removing useful features • Decision to move into voicemails due to show length • Merch strategy shift to preorder-only; storage cost regrets • Counterfeit jersey acceptance debate • Pro Bowl no longer in Orlando; family outing idea • Listener voicemail on weed-induced panic attack • Gross-out debate ranking bodily fluids • Team shout-outs; editor KC praised • BDM promotion, Appreciation Week, $5 shirt tease • Weekend sign-off ### Where to Find the Show – A Mediocre Time Apple Podcasts [https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682](https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682) Google Podcasts [https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw](https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw) Exclusive Content [https://tomanddan.com/registration](https://tomanddan.com/registration) Merch [https://tomanddan.myshopify.com/](https://tomanddan.myshopify.com/)

You've got an add-on service sitting right under your customers' feet — and it can save lives and add serious profit to your business.In this episode, Chris Lee sits down with Jeff LeBlanc to break down the “invisible” threat most homeowners don't even know they're living with: radon gas. Jeff explains what radon is, why you can't see/smell/taste it, and why it's tied to a shocking percentage of lung cancer. Then they shift into the contractor opportunity: how testing works, why it's such an easy loss-leader, what mitigation actually involves, and why this can be a high-ticket, high-margin service that most home service companies still aren't offering.They also talk through real-world install time, basic certification requirements, how to sell this through education (not fear), and why this vertical is wide open for HVAC, plumbing, electrical, and general contractors who already have a customer database and membership plans.Connect with Jeff: jeff@radonrepair.caCONNECT WITH ME ON SOCIAL MEDIA!TEXT ME: 509-905-4109INSTAGRAM: https://www.instagram.com/chrisleeqb/...FACEBOOK:   / chrisleeqb  TIKTOK:   / chrisleeqb  Partner Spotlight: 1SEO Digital Agency: At Next Level Pros, we teach you the best ways HOW to market your business. If you want additional hands-on help executing, we trust 1SEO, our marketing partner. They implement SEO, PPC, Google Local Services Ads, and high-performance websites that turn stronger operations into booked jobs. Learn more or book a consult: https://1seo.com/next-level-pros/

An AI-driven construction boom is coming, some hope. But to build all that infrastructure, the U.S. is going to need a lot more construction workers, plumbers, HVAC technicians, and other skilled workers. And President Trump's immigration policies actively work against that goal. Also in this episode: Trump withdraws the U.S. from a key global climate change agreement, Americans shell out for at-home coffee setups, and Kai discusses the week's economic headlines with Greg Ip at the Wall Street Journal and Amara Omeokwe at Bloomberg.Every story has an economic angle. Want some in your inbox? Subscribe to our daily or weekly newsletter.Marketplace is more than a radio show. Check out our original reporting and financial literacy content at marketplace.org — and consider making an investment in our future.

It has been really interesting to research mold and learn about the different approaches that people have to it. Seth Jones, founder of Superstratum Labs, joins me in this episode to talk about why throwing out all of your belongings that have been exposed to mold is a thing of the past. In the past fifteen years I've heard many stories about people moving out of their moldy homes and living in tents to restore their health. With a proper protocol, like what Seth designed, using hypochlorous acid, chlorine dioxide, and an innovative mold resistant coating that you can douse your bathroom in every month or two, we do not have to react in extreme ways to mold exposure anymore. He talks about mold testing versus mycotoxin testing, the negative health effects of mycophenolic acid, why we don't use bleach to kill mold, how and why we use chemistry to oxidize and break down mycotoxins, the three main areas in the home you'll find mold, why an oversized HVAC system is a huge problem, why to not use ozone on mold, how to use hypochlorous acid on your garden, why he likes nasal sprays for mold illness, and more. Order SuperStratum Lab home detox kits:  https://superstratumlabs.com/?ref=BLACKBURN Use the code BLACKBURN to save 10% My website: www.matt-blackburn.com Mitolife products: www.mitolife.co Music by Ryan Parr: www.huemanpictures.com  

In this conversation, Emily Shetterly shares her journey from a challenging upbringing in Baltimore to becoming a successful entrepreneur in the HVAC industry. She discusses the importance of personal development, innovative business strategies, and her vision for the future, including plans for growth and community empowerment. Emily emphasizes the significance of mindset in business success and the need for continuous self-improvement.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Quotes from the episode:   "Better isn't a goal, it's a direction." "HVAC can feel like a house of mirrors for homeowners, and the cure is transparency plus measured results." "We're not trying to find the perfect contractor. We're trying to find the contractor who keeps learning and won't get complacent." In this episode of the Building HVAC Science Podcast, Eric Kaiser flips the script and brings Bill Spohn on as a guest alongside Kevin Hart from Better HVAC and Darren Reuter and Huff Hoffmaster from Rewiring America. The group lays out a shared problem: homeowners face a significant information disadvantage when buying HVAC, often making a five-figure decision with no easy way to verify quality beyond marketing, promises, or price. That gap leads to mistrust, inconsistent outcomes, and too many "box swaps" that miss sizing, duct performance, commissioning, and homeowner education. Better HVAC exists to tip the odds back toward the homeowner by connecting people to contractors and individuals who commit to doing measured, commissioned work, and by aggregating trusted educational resources in one place. Rewiring America adds the consumer education and electrification planning layer, plus a push to scale adoption responsibly, with real contractor standards behind it. The partnership ties those strengths together: instead of building separate directories, they align on a shared pledge and a badging approach that helps homeowners and peers filter for contractors who are trained, insured, licensed, and willing to follow best practices, especially for heat pumps and whole-home electrification journeys that also include weatherization and energy auditing.   Rewiring America's website: https://www.rewiringamerica.org/ BetterHVAC website:https://betterhvac.org/ BetterHVAC Pledge: https://betterhvac.org/pledge   Huff's LinkedIn :https://www.linkedin.com/in/thomas-huff-hoffmaster-ii-766b3a36/ Kevin's LinkedIn:https://www.linkedin.com/in/kevinrhart/ Darren's LinkedIn:https://www.linkedin.com/in/darrenreuter98/ Bill's LinkedIn: https://www.linkedin.com/in/billspohn/   Corbett's list: https://homediagnosis.tv/hvac-installers     This episode was recorded in January 2026  

On this episode of the Jered Williams Show, the host discusses the key strategies for plumbers, electricians, and HVAC technicians to make a million dollars in their businesses. The discussion covers the importance of focusing on residential service work, avoiding partnerships, building a memorable brand, providing excellent customer service, pricing jobs properly, and hiring the right team members, starting with a dedicated customer service representative. By implementing these strategies, the host explains that business owners can create a scalable, profitable operation that can reach the million-dollar revenue mark.

In this engaging episode of the HVAC School podcast, host Bryan Orr sits down with Leo and Paul Sharkey, a father-son duo of mechanical engineers who made the leap into the HVAC business. Leo and Paul share their remarkable journey of purchasing an HVAC company in September 2020 and quadrupling its revenue within five years. Their engineering backgrounds bring a refreshing, data-driven perspective to an industry that often relies on rules of thumb and outdated practices. The Sharkeys operate in the challenging Northeast market, where homes can date back to the 1600s and 1700s. They discuss the eye-opening discovery that traditional HVAC sizing methods—like the simplistic "one ton per 400 square feet" rule—fail dramatically in older housing stock. Their commitment to running thousands of Manual J calculations has transformed their approach, often resulting in smaller, more efficient systems than competitors propose. The conversation dives deep into the unique challenges of working with centuries-old New England homes, including extreme infiltration rates, non-linear heat loss curves during harsh winters, and the complications of mixing modern additions with ancient construction. Beyond sizing, Leo and Paul tackle the practical realities of heat pump installations in cold climates. They explain why turndown ratio is critical, how they handle homes with heat loads that triple their cooling loads, and when backup heating systems are truly necessary. Their consultative approach rejects the "one-size-fits-all" mentality that has flooded the market with incentive-chasing installations. They candidly discuss the problems created by Massachusetts' generous rebate programs, which have attracted fly-by-night operators who prioritize rebate qualifications over proper design and long-term performance. The episode also explores the balance between ductless and ducted systems, revealing when each approach makes economic and technical sense. The Sharkeys share fascinating case studies, from a 1748 house with the equivalent of a full-size door's worth of air leakage to underground concrete dome homes requiring specialized dehumidification. Their willingness to take on complex projects that other contractors avoid demonstrates how engineering thinking, combined with trade expertise, can solve challenging HVAC problems. This conversation is essential listening for anyone serious about understanding cold climate HVAC design, building science principles, and what it takes to deliver quality comfort solutions in real-world conditions. Topics Covered Engineering background transition to HVAC - How mechanical engineering experience in semiconductors and manufacturing informed their HVAC business approach Manual J calculations and proper sizing - Running 7,000-9,000 Manual J calculations over five years and why they typically specify smaller systems than competitors Old New England housing challenges - Working with homes from the 1600s-1700s, extreme infiltration rates, and heat loss characteristics of ancient construction Heat load vs. cooling load imbalances - Managing homes where heat loads can be triple the cooling loads and how this affects system design Heat pump turndown ratios - Why equipment turndown capability is critical for shoulder seasons and preventing short cycling in cold climates Cold weather performance and derating - Equipment capacity loss at low ambient temperatures and the importance of proper backup heat sizing Ductless vs. ducted system economics - When to choose multi-zone ductless over ducted systems based on home layout, infrastructure, and cost Retrofit complications in mixed construction - Dealing with homes that combine 200-year-old sections with modern additions on the same heating system Massachusetts incentive programs - How Mass Save rebates (up to $25,000 financing + $10,000 rebates) have impacted market quality and contractor behavior Installation challenges at low temperatures - Field issues including undersized ductwork, poor equipment placement, defrost cycle complications, and electric backup heat requirements Building science fundamentals - Blower door testing, weatherization impacts, infiltration effects on heat load, and wind loading considerations Consultative sales approach - Rejecting one-size-fits-all solutions and customizing system recommendations based on home characteristics and homeowner needs Backup heating strategies - When and why fuel-based backup systems are necessary, including power outage considerations and client comfort levels Complex project examples - Case studies including underground concrete dome homes, storage closet air handler installations, and severely under-designed retrofit corrections   Learn more about Leo and Paul's business, Jay Moody HVAC, at https://jaymoodyhvac.com/.  Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Chris Howells, Senior Training and Development Manager at AprilAire. They discuss briefly about humidification, comparing steam and evaporative humidifiers, and explaining how to properly size and install them. Chris shares tips on using absorption distance to avoid condensation and highlights the role of dew point in home comfort. The episode also covers the health, comfort, and structural benefits of balanced humidity and encourages HVAC professionals to learn more about building science to better serve their customers. Gary and Chris talk about how the right humidifier setup improves comfort and protects homes. Chris explains how to choose between steam and evaporative systems based on home size, air volume, and building tightness. They go over why absorption distance matters and how to avoid moisture problems in ductwork. Chris shares tips on using dew point to guide humidity levels and highlights the health and energy benefits of proper control. They wrap up with advice for techs to focus on education, not just sales, and to build trust by offering real solutions for better indoor air.   Expect to Learn: How to choose between steam and evaporative humidifiers based on home size and airflow. Why absorption distance is key to avoiding condensation in ductwork. The role of dew point in comfort and how it compares to relative humidity. How humidity affects health, energy use, and the life of building materials. Why building science knowledge helps HVAC pros solve hidden comfort issues.   Episode Highlights: [00:00] - Intro to Sal Randisi in Part 02 [01:21] - Water Quality & Humidifier Conductivity [04:58] - Dispersion Tube Placement Guidelines [06:55] - Effects of Low Humidity [09:41] - Dew Point vs. Relative Humidity [11:33] - Building Science in HVAC [14:03] - AprilAire Overview [16:45] - Ethical IAQ Solutions for Contractors   This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Chris Howells on:  LinkedIn: https://www.linkedin.com/in/chris-howells-5aa32b64   AprilAire : https://www.linkedin.com/company/aprilaire/  AprilAire (website): https://www.aprilaire.com/    Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss the business side of HVAC with veteran technician and entrepreneur Greg Crumpton, the Vice President of Service Logic. Having built and sold his own HVAC business, Greg shares invaluable advice for technicians considering the leap into business ownership. Starting as a technician, he rose through the ranks to service manager, general manager, and eventually founded and sold his own HVAC company. This episode focuses on financial literacy, cash flow management, invoicing, and the crucial mindset shifts needed for success as a contractor-turned-owner.    Expect to Learn:  - Why understanding finances is the cornerstone of starting an HVAC business.  - How to price your services correctly and avoid undercharging.  - The importance of cash flow, invoicing terms, and collection strategies.  - Common mistakes new business owners make — and how to avoid them.  - How automation and process improvements can streamline billing and improve profitability. Episode Breakdown with Timestamps: [00:00:00] – Introduction to the Episode [00:00:59] – Greg's Background and the Technician-to-Owner Journey [00:05:09] – Learning the Financial Side of Business [00:09:42] – Pricing, Margins, and Knowing Your Costs [00:13:03] – Invoicing Strategy and Payment Terms [00:17:18] – Automation and Delegation in Billing [00:19:02] – Setting a Competitive Hourly Rate [00:21:52] – Gross Margin vs. Net Profit (EBITDA)   Follow Greg Crumpton on:  LinkedIn: https://www.linkedin.com/in/crumptonskilledtrades/ Instagram: https://www.instagram.com/gregcrumpton/?hl=en Facebook: https://www.facebook.com/gregcrumpton.airtight/ Company's Website: https://www.servicelogic.com/ Company's LinkedIn: https://www.linkedin.com/company/service-logic   Follow Furman Haynes on:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/    Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/