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This week on the show, you're going to ride along with me from the incredibly comfortable and stylish VW ID.Buzz, which served as the mobile podcast studio at CEDIA Expo / CIX this September in Denver, Colorado. Were going back for more conversations from the show. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep CEDIA (Custom Electronic Design & Installation Association) is the global trade association for home technology professionals, specializing in smart home, automation, audio-visual, networking, and integrated systems. Its mission is to advance the home technology industry through education, certification, advocacy, and networking. Members include integrators, designers, manufacturers, and consultants who shape the connected environments we live and work in. CEDIA Expo is the industry's largest annual event for residential technology professionals. With hundreds of exhibitors, educational sessions, live demos, and global networking opportunities, it's where new ideas and innovations in smart home and AV integration take center stage. The Commercial Integrator Expo (CIX), co-located with CEDIA Expo, focuses on commercial integration technologies—from conferencing and IT infrastructure to building automation and emerging AV solutions—bringing together commercial integrators, IT pros, designers, and tech managers. Jason McGraw | Group VP and Show Director, CEDIA Expo / CIX Scope of the Show: McGraw details the scale of CEDIA Expo 2025, featuring over 350 exhibitors and immersive demo rooms that showcase integrated audio, video, and control systems. Integration Meets Design: Discussion centers on the critical partnership between integrators and the design-build community (interior designers, architects, builders). McGraw emphasizes that technology—ranging from AI and energy management to lighting—must be a foundational element of the design process, not an afterthought. The Business Case: Designers are encouraged to view integrators as essential trade partners, similar to electricians or plumbers, to better service clients and protect home networks. Dale Sandberg | Product Manager for Electronics, Sonance Aesthetic Performance: Sandberg discusses Sonance's philosophy that sound should support the design of a space rather than dominate it. The focus is on blending high-fidelity performance with discreet aesthetics. New Innovations: Highlights include the compact UA Series amplifiers designed to fit behind displays or in tight spaces, and the integration of professional-grade Blaze Audio amplifiers into the Sonance family. Outdoor Living: The conversation covers the growing trend of outdoor entertainment, where amplifiers and speakers are used to create immersive environments in backyards and outdoor kitchens. Jim Garrett | Senior Director of Product Strategy, Harman Luxury Audio Group Hidden Technology: Garrett addresses the challenge of eliminating “wall acne” through invisible speakers and design-integrated solutions that do not compromise acoustic performance. Pandemic Influence: The discussion explores how the pandemic shifted focus toward outdoor living and unconventional entertainment spaces, including garages and multi-generational gaming setups. Brand Portfolio: Insights into the product strategies for Harman's luxury brands—JBL, Revel, Mark Levinson, and JBL Synthesis—and the importance of gathering direct feedback from integrators to drive R&D. Links & Resources CEDIA Expo Commercial Integrator Expo NKBA – National Kitchen & Bath Association KBIS – Kitchen & Bath Industry Show Show Topics & Outline CEDIA Expo 2025 Snapshot Denver, Colorado Convention Center 350+ exhibiting brands, 100+ conference sessions, 115 manufacturer trainings Demo rooms showcasing integrated audio, video, and control systems The Wave Effect of Trade Shows Innovation as unseen currents shaping the industry Ideas incubated at CEDIA spreading across markets and returning as trends Integration Meets Design Town hall insights with CEDIA's Daryl Friedman & NKBA's Bill Darcy Bridging integrators with interior designers, kitchen & bath professionals, and architects Untapped opportunities in collaborative smart home projects Technology as a Design Driver AI, energy management, lighting trends, and seamless AV systems Why technology must be discussed at the start of design projects Case studies: motorized shades, outdoor AV, invisible speakers, custom veneers Outdoor Living & Luxury Spaces Kitchens and backyards as multi-hundred-thousand-dollar investments Expanding living spaces through technology Luxury demo rooms and high-performance home theaters Why Designers Should Be Here Missing out on competitive advantages without CEDIA exposure Seeing products in person vs. static web images Real examples of design-centric AV solutions and invisible tech The Business Case Designers need integrators just as they need electricians, plumbers, and fabricators Protecting networks and ensuring cybersecurity in the home Service and maintenance as part of the client experience Looking Forward Progress and serendipity at trade shows Extending collaboration with KBIS and IBS (Orlando, 2026) Building lasting bridges between integrators and designers Links & Resources CEDIA Expo Commercial Integrator Expo NKBA – National Kitchen & Bath Association KBIS – Kitchen & Bath Industry Show Dale Sandberg on Sonance, New Electronics, and Designing for Sonic + Aesthetic Experience Dale Sandberg, new Product Manager for Electronics at Sonance, shares how the company is blending high-fidelity performance with discreet design solutions, introducing amplifiers and loudspeakers that elevate both sonic and aesthetic experiences in residential and commercial spaces. At his first CEDIA Expo, Dale highlights Sonance's latest innovations, from compact UA Series amplifiers designed to disappear behind displays to Blaze Audio's professional-grade amplifiers now integrated into the Sonance family. With a philosophy that sound should enhance the design of a space rather than dominate it, Sonance is shaping how integrators and designers deliver immersive, comfortable experiences both indoors and out. Guest: Dale Sandberg, Product Manager for Electronics, Sonance. Background: from pro audio to Sonance, less than one year with the company. Context: first CEDIA Expo experience, excitement about Sonance's direction. New Product Highlights Loudspeakers High Output Series (professional side). Wedge speaker for outdoor/architectural blending. Re-engineered Power Pipe subwoofers for stronger low-end performance. UA Series Amplifiers Compact two-channel models (UA-125, ARC-enabled versions). Mountable behind TVs, under tables, or in tight spaces. Features T-slots for stacking/mounting other gear. Energy-efficient design with minimal heat output. Blaze Audio Amplifiers Sonance acquisition of Blaze Audio brand (Pascal, Denmark). Range from 60W per channel up to 400W bridged. Full DSP capability, rack-mountable, UL-rated. Outdoor applications via weather-rated cases. Design & Integration Perspective Compact electronics give designers freedom to hide gear while maintaining performance. Balancing performance and aesthetics: sound follows the design, not the other way around. Example: background music at parties that fills space without overwhelming conversation. Outdoor living trend: amplifiers and speakers enabling outdoor kitchens, theaters, and entertainment spaces. Company Ethos & Philosophy Mission: deliver complete audio solutions—amplification, processing, and speakers. Philosophy: the sonic experience should support the aesthetic experience of a home or space. Growth vision: expand residential dominance while building commercial presence. Takeaway: not just about volume—it's about creating the right experience. Jim Garrett | Harman Luxury Audio Jim Garrett on Harman's Audio Innovations, Hidden Tech, and Pandemic-Inspired Entertainment Jim Garrett, Senior Director of Product Strategy and Planning at Harman Luxury Audio Group, shares how the company balances high-performance audio with design aesthetics, explores emerging opportunities in outdoor and unconventional home entertainment, and highlights why integrator feedback is vital to shaping future products. From invisible speakers to immersive home cinema solutions, Jim Garrett takes listeners behind the scenes of Harman's engineering and R&D process, discussing product development for brands like JBL, Revel, Synthesis, and Mark Levinson. He explains how the pandemic inspired new entertainment spaces, how technology can be seamlessly integrated into interiors, and why CEDIA Expo remains an essential hub for innovation, collaboration, and awareness in the custom electronics industry. Guest: Jim Garrett, Senior Director of Product Strategy & Planning, Harman Luxury Audio Group. Role: Oversees product roadmap, development direction, and exhibition strategy. Context: Recorded in Volkswagen ID.Buzz at CEDIA Expo 2025. CEDIA Expo 2025 Overview Largest booth shared with parent company Samsung. Opportunity to engage integrators directly and gather actionable feedback. Importance of listening to installation professionals to improve products. Product Strategy and Brand Focus Harman Luxury Audio Group brands: JBL, JBL Synthesis, Revel, Mark Levinson. Focus at Expo: JBL Synthesis for home cinema and immersive audio. Solutions include invisible speakers, wall/ceiling installations, and custom home audio products. Balancing Performance and Aesthetics Challenge: high-performance products that are visually unobtrusive. Goal: eliminate “wall acne” with invisible or design-integrated speakers. Inspiration drawn from evolution in lighting design to minimize visual clutter. Engineering and R&D Harman's science-based approach: performance must meet visual and acoustic demands. Innovation includes weatherproof outdoor speakers and displays for bright sunlight. Teams challenged to create high-fidelity systems that integrate seamlessly into homes. Expanding Entertainment Spaces Pandemic influence: growth of outdoor living and unconventional entertainment areas. Multi-generational engagement: home theaters, garages, patios, bathrooms, and gaming setups. Flexibility of audio/video systems allows new experiences across the home. Integration and Awareness Educating interior designers, architects, and end users about hidden tech. Raising awareness of capabilities beyond audio: lighting, shades, HVAC, security integration. Emphasis on simplifying life at home while elevating performance and experience.
Should Christians still tithe? And why do people lose their minds when a pastor wears a nice watch?In this episode, PF, Kenneth, and Esther tackle one of the most divisive topics in church culture — money, tithing, and what pastors actually deserve to earn.PF gets vulnerable about his own lifestyle, reveals he works 80 hours a week on 5 hours of sleep, and explains why he'll never apologize for owning a Rolex. The conversation digs into the theology behind tithing — Old Covenant law versus New Covenant freewill giving — and why so many Christians are confused about what the Bible actually teaches on the subject.PF breaks down why tithing was originally about food (not money), why Malachi 3:10 is the most misquoted verse in church, and what giving should actually look like for believers today.But this isn't just theology. The crew gets real about church operations — from a $50,000 emergency HVAC replacement to why pastors are among the most underpaid professionals in America. PF shares why pastoral suicide rates are alarming, and makes the case that the laborer is worthy of his wages.In this episode:• Why tithing as we know it isn't actually a New Testament command• PF's honest take on pastor compensation and lifestyle scrutiny• The $50K HVAC story: what it really costs to run a church• "Serving God is not a sentence of poverty" — why PF won't apologize• Old Covenant vs. New Covenant: what the Bible actually says about giving• Why pastors are underpaid, underloved, and burning outTIMESTAMPS00:00 - Cold Open: The Pastor's Tattoo Controversy02:00 - Introduction: Kenneth, Esther & PF04:00 - Should Christians Judge Their Pastors?07:00 - "Teachers Will Be Judged More Strictly" — James 3:110:00 - The Tithing Question: Old Covenant vs. New Covenant14:00 - Malachi 3:10: The Most Misquoted Verse in Church?18:00 - Tithing Was About Food, Not Money22:00 - New Testament Giving: Freewill, Not Mandatory26:00 - Why Do People Get Mad at What Pastors Own?30:00 - PF's Rolex: "I Work 80 Hours a Week on 5 Hours of Sleep"34:00 - "Serving God Is Not a Sentence of Poverty"37:00 - The $50,000 HVAC Story: What Running a Church Actually Costs40:00 - Why Pastors Commit Suicide: Underpaid and Underloved44:00 - The Laborer Is Worthy of His Wages47:00 - Prosperity Gospel vs. Honest Compensation50:00 - How Should Christians Give Today?53:00 - Closing Thoughts: Give Cheerfully, Not Under Compulsion
HVAC equipment prices are climbing again, and most homeowners won't feel it until a repair turns into a replacement.In this episode, we break down what's driving the increases, why waiting until peak summer can cost more, and how to know when it's time to stop repairing and start planning.You'll learn:What's behind the 2026 price increasesHow refrigerant changes are reshaping equipmentWhy older systems fail at the worst timeThe real difference between planning and reactingHow to decide if your system is worth fixing or replacingIf your unit is aging, your energy bills are rising, or comfort isn't consistent, this is the conversation to have before the heat hits.Practical guidance. No fluff. Just what homeowners need to know to stay comfortable and avoid expensive surprises.
In today's market, access to capital has become more restricted, with banks lending less than in previous years. The real estate market may feel stagnant, and stock prices appear high relative to historical norms.However, periods of market uncertainty can often create opportunities for those who are well-positioned to act strategically.In this episode, we examine six investment strategies that some investors are exploring in the current environment along with two strategies that we, as long-term investors, are considering.Here's what we cover:The rise of service businesses (HVAC, plumbing, electrical) as resilient industries in uncertain timesThe role of private credit in offering potential returns for qualified investorsA shift toward fundamental investing strategies in public marketsReal estate opportunities in times of market correctionThe potential for alternative real estate models like boutique hotelsUnderstanding government incentives in housing marketsWe also break down:Active vs passive investingPE rollups and what it could mean for consumersEvaluating risk tolerance vs risk capacityIf you've felt “reluctantly optimistic” about this market… this episode is for you.The right move at the wrong time is the wrong move.This content is for informational purposes only, is not offered as investment advice and should not be deemed as investment advice, and reflects the opinions and projections of COMMUNE as of the date of publication, which are subject to change without notice at any time subsequent to the date of issue. COMMUNE does not represent or warrant that the information presented in this message is accurate, current, or complete or that the estimates, opinions, projections or assumptions made in the message will prove to be accurate or realized.This content does not constitute an offer to invest. As with any investment there is a risk of loss, including up to the amount of investment.Certain statements reflect projections or expectations of future financial or economic performance of the project. Such “forward-looking” statements are based on various assumptions, which assumptions may not prove to be correct. Accordingly, there can be no assurance that such assumptions and statements will accurately predict future events or the project's actual performance. Past performance is not an indication of future results.Neither this message nor its contents should be construed as legal, tax, investment, or other advice. Individuals are urged to consult with their own tax, legal, and investment advisers before making any investment decision.
Ken Goodrich bought his father's struggling HVAC company, only to have the IRS seize everything and 30 employees quit overnight. Left with just $3,000 and two technicians, Ken had to learn how a company actually works. Today, he has bought and sold over 250 companies and achieved a high nine-figure exit. In this episode, Ken shares his ultimate playbook for Business buying and capitalizing on the "Silver Tsunami" of retiring baby boomers.He breaks down exactly why the real money is in "boring" Home Services rather than flashy tech startups. You will learn his exact mathematical formula for evaluating a company's worth, why Service & Consulting businesses are prime targets for private equity, and how to execute a 1,000-day plan to 10x your company's value. Ken also reveals his unusual Entrepreneurship strategy of buying up phone numbers from dead businesses to generate millions in leads.The "Silver Tsunami" is creating a massive opportunity to buy retiring baby boomers' businesses with established brand equity.Cut a target company's historical customer base in half during your evaluation because you will lose customers during the transition.Target companies priced accurately or above market, as underpriced businesses attract budget-conscious customers who flee when prices are corrected.Buying a bankrupt competitor's dormant phone number can instantly generate revenue through existing service call volume.Build a strict 1,000-day plan with a budget and schedule before acquiring a company to ensure a highly profitable exit.Tags: Business buying, Entrepreneurship, Home Services, HVAC, Goettl, Business scaling.Resources:Grow your business today: https://links.upflip.com/the-business-startup-and-growth-blueprint-podcast Connect with Ken: https://www.linkedin.com/in/kenneth-d-goodrich-ba580427
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson, Master HVACR, Business Development Manager, Sales Manager - Americas, Global Trainer, at Sauermann Group, about his new book, Combustion Analysis: The Essentials, and the Fundamentals of Combustion Testing. Tyler explains how technicians can better understand oxygen, carbon monoxide, carbon dioxide, excess air, and efficiency readings, and how to use those numbers to diagnose and adjust systems properly. The conversation covers light off, steady state, and high fire conditions, fuel selection in combustion analyzers, and how proper adjustments can improve system performance and save money. Gary and Tyler also discuss why combustion testing is a thinking person's skill and how using the right data can help technicians work smarter and deliver better results for their customers. In this conversation, Tyler talks about the core basics of combustion and why understanding the numbers is key to proper diagnostics. He explains oxygen levels in fresh air, carbon monoxide limits at light off and steady state, and how carbon dioxide is calculated inside a combustion analyzer. Gary and Tyler discuss testing at low fire, mid fire, and high fire on modulating equipment, and why selecting the correct fuel setting matters. They also cover excess air, stack temperature, and how small adjustments can improve efficiency and save customers money. The episode highlights the importance of thinking through the data and using combustion testing as a true diagnostic tool in the field. Expect to Learn: How to understand oxygen, carbon monoxide, and carbon dioxide readings during combustion testing. What happens at light off, steady state, and high fire on different types of equipment? Why is selecting the correct fuel in your analyzer is critical for accurate results? How excess air and stack temperature affect efficiency and system performance. How small adjustments can improve efficiency, reduce fuel use, and help technicians diagnose problems with confidence. Episode Highlights: [00:00] - Intro to Tyler Nelson & His New Book in Part 1 [01:32] - Book Purpose: A Field Reference, Not Memorization [03:44] - Combustion Basics: O2, CO, and CO2 Explained [09:06] - Why CO2 is a Calculated Reading, Not a Sensor [11:04] - Troubleshooting Modulating Systems at Different Fires [15:49] - Efficiency Explained: Stack Temperature & Fuel Savings This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson, Master HVACR on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/ Get Tyler Nelson's Book: Tyler's book Combustion Analysis: The Essentials is available now. If you want a practical, field-ready guide to combustion testing and diagnostics, grab your copy here:
SEASON: 6 EPISODE: 13Episode Overview:Welcome back to Becoming Preferred, the podcast for entrepreneurs and professionals who are tired of being an option and are ready to become the preferred provider in the markets they serve.Our guest today is a man who doesn't just build businesses; he builds ecosystems of opportunity. Reed Nyffeler is the Co-Founder and CEO of Signal, a global security powerhouse that he scaled from a local startup into a massive franchise network spanning hundreds of locations.But Reed isn't your typical 'grind-until-you-break' CEO. He is a lifelong entrepreneur who believes that a business should serve your life—not consume it. Through his books Lead Exponentially and Transform Through Purpose, he teaches leaders how to step out of the daily whirlwind and into a role of true stewardship.Today, we're going to deconstruct how he professionalized a fragmented industry, why he's obsessed with lowering the barrier of entry for the next generation of leaders, and how you can stop being a 'superhero' in your business so you can finally start being a leader. Join me for my conversation with Reed Nyffeler.Guest Bio: Reed Nyffeler is a lifelong entrepreneur with a passion for developing the next generation of leaders, finding solutions, and implementing growth strategies. Reed is the CEO and founder of Signal, a fast-growing, industry-leading security services franchisor with a mission to provide peace of mind to pursue passion in life. Reed also founded Filtergo, a national HVAC filter replacement service designed to simplify air care for businesses and Framebrand, a franchise development company that helps franchise brands scale more effectively. He is the author of Transform through Purpose: Your Path to Living an Authentic and Intentional Life.Grounded in faith, Reed has learned to identify his priorities and live with purpose in every area of his life. He carefully balances his professional aspirations with time spent enjoying and connecting with his happy, thriving family of six.Resource Links:Website: https://reednyffeler.com/Website: https://www.teamsignal.com/Product Link: https://reednyffeler.com/#bookInsight Gold Timestamps:02:10 Always trying to find a better way to solve a problem03:08 I'm going to find a solution and live with the positive and negative consequences05:33 Whoever you are blaming owns your decision06:42 I think if you blame somebody else, you disempower yourself07:11 That ties back to my book Lead Exponentially actually09:17 If you don't bring the energy to the business, it will either take energy from you or it won't require any energy11:48 You talk about the six month test14:41 Once you're an entrepreneur and you figure out your business, you figure out a way to communicate the vision so it's not lost15:33 30 minute blocks are an...
Are you trying to beat the competition — or become a category of one? Too many contractors chase “being the best” by comparing, discounting, and outpacing everyone else. But in business, winning isn't about beating someone, it's about becoming so unique, so dialed in, and so committed to growth that there is no comparison. In […] The post What it Takes Be the Best in HVAC first appeared on My Contractor University | Dashboard.
This is a free preview of a paid episode. To hear more, visit andrewsullivan.substack.comSally is a journalist, columnist, TV commentator, author, wife to Ben Bradlee, and legendary DC hostess. Who better to talk to about the implosion of The Washington Post? She also founded the Post's religion website, “On Faith.” She's the author of six books, including the spiritual memoir Finding Magic, and We're Going to Make You a Star — about her time at “CBS Morning News.” Her latest novel is Silent Retreat, and she's now working on a memoir called Never Invite Sally Quinn. Her energy at 84 is, well, humbling. We had a blast.For two clips of our convo — on Sally's initial impression of Bezos, and the time Bill Clinton called her the b-word — head to our YouTube page.Other topics: born in Savannah, GA, and learning voodoo as a kid; moving as an Army brat; her general dad who captured Göring and helped create the CIA; at Smith College wanting to be an actress; rebelling against Vietnam and the wishes of her dad by marrying Bradlee; the Georgetown party circuit and how it's grown more partisan; throwing a pajama party for Goldwater; dating Hunter S. Thompson; Watergate and Woodstein; the Grahams; Tom Stoppard; Hitchens; Howell Raines; Newt's revolution; Bill's womanizing; Hillary defending her cheater; the Monica frenzy; Obama rising on merit; Barack the introvert; Jerry Brown; the catastrophe of Biden running in 2024; Dr. Jill's complicity and cruelty; Jon Meacham; Maureen Dowd; David Ignatius; Bradlee's dementia; declining trust in journalism; Bezos nixing the Harris endorsement; his life with Lauren Sanchez; sucking up to Trump; the Will Lewis debacle; Sally's spiritual life; silent retreats; Zen meditation; the humor in Buddhism; the denial of death; debating the the Golden Rule; children in Gaza; and the need more than ever for in-person gatherings.Browse the Dishcast archive for an episode you might enjoy. Coming up: Jeffrey Toobin on the pardon power, Michael Pollan on consciousness, Derek Thompson on abundance, Matt Goodwin on the UK political earthquake, Jonah Goldberg on the state of conservatism, Tom Holland on the Christian roots of liberalism, Tiffany Jenkins on privacy, Adrian Wooldridge on “the lost genius of liberalism,” and Kathryn Paige Harden on the genetics of vice. As always, please send any guest recs, dissents, and other comments to dish@andrewsullivan.com. A listener writes:Thanks for all these good episodes. Is Vivek still planning to be a guest soon? I have been looking forward to that episode.He got cold feet. Too bad. On the other hand, I tend to avoid active politicians. Because they're rarely as candid as I'd like a guest to be. Oh well.A fan of last week's pod who lives near Atlanta writes, “The longtime Dishheads on the Mableton cul-de-sac definitely approve of your interview with homegrown talent Zaid Jilani”:I agree with his description of Mableton as a bit like the United Nations; I see that diversity in our grocery stores and local restaurants. He mentioned how he was often the only Pakistani and thus perceived as a nonthreatening minority. It makes me wonder how much the diversity mix affects how people perceive immigration? If a large group from one country arrives, does that seem more like an invasion? If a similar number arrives but from a wide range of locations, does that seem more like the normal American melting pot?After 30 years of living in Mableton, this may partly explain why I am not bothered by immigration in the way that you are, Andrew. I expect to see and hear all sorts of people wherever I go in my neighborhood. Today the teller at the bank spoke accented English. There are regular clerks at my grocery store who are immigrants. Our new HVAC was installed by immigrants. As an Atlanta suburb, there are many people descended from African slaves. European ancestry is merely one possibility off the long colorful menu around here.I think pace and numbers matter. A slower pace and fewer — with no massive homogenous populations arriving at once. And a new emphasis on Americanization over “multiculturalism”.From a listener who wants to “Make Democrats Great Again”:Great conversation with Zaid Jilani last week. I am very concerned that hardly any Democrats are being at all introspective, trying to figure out where they went wrong and how to become a party that can actually win elections — maybe even hearts and minds. They are only defined as anti-Trump, and their only hope is for Trump to go down in flames — which he very well might, but all they aspire to is winning as the least-worst party.The policy directions for reclaiming sanity and moderate voters are obvious (to me, at least). Here are my top three issues:1. AffordabilityThe longest lever to affect affordability is housing. Democrats have been complete failures in this regard, with strongholds like California and NYC being the least affordable places. When they talk about “affordable housing,” they only mean housing that is forced below market rate for the few poor people lucky enough to get it. They offer no solutions for the middle class or young people.The solution is obvious: build more. Plough through the various restrictions that are preventing housing from being built. There is no reason housing can't be cheap, except for NIMBY politics. Scott Weiner in California has been doing great work on this.Health care is the second-longest affordability lever. Obamacare made some progress, but not nearly enough, especially in terms of keeping costs down. But I'm not sure we're ready for another push on this; I say focus on housing.2. ImmigrationObviously there should be some immigration, and obviously we have structured our economy such that many jobs are only done by immigrants. But the Democrats' policy of simply not enforcing immigration law is untenable, especially for a group asking to be put in charge of law enforcement. We need those migrant workers, so find a way for them be here legally. Not through amnesty, but through some sort of bureaucratic process: have the employers fill out a form; have the prospective worker fill out a form in some office in Mexico; have someone process the form; and give them a green card.This is simple stuff! And yes, it would be helpful to admit that open borders, sanctuary cities, and subverting the law were not good ideas.3. CultureEnd wokeness. America is not a country consumed by white supremacy, and the people who voted for Trump are not racists. There are hardly any racists! And drop the other insanities, like the trans stuff.The message needs to be, “We are the Democrats and we want to help anybody from any state who needs help.” Hard to convince struggling white people in the South that you're going to help them when you seem to despise them. Love your brother, for crying out loud. And naturally, today's woke Democrats would be much more accepting of this message if it came from a racial minority candidate.Another wanted to hear more:I wish you had asked Zaid about Josh Shapiro. Also, when Zaid talked about affordability, he never mentioned housing — which is why there are so many ex-Californians in his home state of Georgia and elsewhere. “Build Baby Build” should be the slogan of the Democratic Party, rather than gaslighting Americans into believing housing prices will come down because we are getting rid of immigrants (Vance).Here's a dissent:About 20:30 into your interview with Zaid Jilani, he said that the root of all the Abrahamic faiths is that the meek have rights. You replied that this applied more to Christianity and Islam than to Judaism. I say this neither rhetorically nor to admonish you, but how much do you know about Judaism? Your comment is completely mistaken. Just what do you think Judaism says about the meek?Another has examples:In Genesis, you find that all humans were created b'tzelem Elohim (in the image of God). Moreover, Jewish texts consistently frame care for the poor as a legal obligation and moral imperative, not mere charity. Every Jewish child learns that promoting economic justice is mandated. It is called tzedakah.This religious mandate has manifested itself in the real world. Jews have been disproportionately represented in social justice movements aimed at promoting human equality. It wasn't an accident that two of three civil rights movement activists murdered in Neshoba County, Mississippi by the Ku Klux Klan were Jewish.Points taken. Big generalizations in a chat can be dumb. My quarrel may be semantic: the meek is not merely the weak. It's about the quiet people, those easily trampled upon. Like many of Jesus' innovations, it takes a Jewish idea further.Another listener on the Zaid pod:I wonder if you ever play the game of “which time would you like to go back to”? I do! And only half-jokingly, I often say 1994 in DC. Something about, for example, Christopher Hitchens on CSPAN in a dreary suit jacket discussing such *trivial* aspects of politics in a serious way. How perfect! When I listened to your episode with Zaid Jilani about how the left can win, it seemed dated to about this period in the early ‘90s.Ah yes, the Nineties. They were heady times and I think we all kinda realized it at the time. The economy was booming, crime was plummeting, Annie Leibovitz took my picture, and we had the luxury of an impeachment over a b*****b. Good times.On another episode, a listener says I have a “rose-colored view of President Obama”:In your conversation with Jason Willick, you said that Obama was a stickler for proper procedure and doing things the right way. I might instance, on the other side:* Evading the constitutional requirements on treaties in pursuit of the Iran deal (an evasion that the Republicans were stupid enough to go along with)* Encouraging the regulatory gambit of “sue and settle”* The “Dear Colleague” letter* “I've got a pen and a phone”Points taken. Especially the DACA move. But compared to Biden and Trump? Much better. One more listener email:I've been following you for years, but more recently I became a subscriber, and it's a decision I don't regret! I usually listen to the Dishcast over the weekend, and I always find it extremely stimulating, but there is also something relaxing about the length and scope of your conversations.I want to respond to something you said in your Claire Berlinski episode on the subject of Ukraine. Although I appreciate your position in defence of international law, you implied that Russia's claim to Ukrainian land is somehow “historically legitimate.” This is not only problematic from a logical standpoint (does Sweden have a historically legitimate claim to Finland and Norway, or does the UK have a claim to the Republic of Ireland, the US, and all its former colonies?), but also not based on historical reality.Unfortunately, this is not the first time your comments on Ukraine seem come through the prism of a Russian lens. I am sure it's not intentional; perhaps that's not a subject you have invested much time in, which is legitimate. However, I find it a bit surprising that, as we approach the fifth year of Russia's full-scale invasion, you still don't seem to have had the curiosity to explore this and invite any specialist on Ukraine. If Timothy Snyder is too political these days, I would recommend Serhii Plokhy — possibly the most eminent historian of Ukraine — or Yaroslav Hrytsak. They would each be a very interesting conversation.The Dishcast has featured many guests with expertise on the Ukraine war, including Anne Applebaum (twice), John Mearsheimer, Samuel Ramani (twice), Edward Luttwak, Fiona Hill (twice), Robert Wright, Robert Kaplan, Fareed Zakaria, Douglas Murray, Edward Luce, and Niall Ferguson.A reader responds to last week's column, “The President Of The 0.00001 Percent”:Like you, I'm not against people getting rich. A lot of good is done by a few people who have enough money to seed research and the arts, and pursue things that ordinary worker bees would never have the margin of time or resources to pursue. Good so far.But all strong forces need regulation and/or protective barriers, whether it's the weather, sex, patriotism, or capitalism. What's going on now is obscene. Progressive taxation is a social good: it doesn't stop anyone from getting richer and richer; it doesn't remove the positive motivators for success; it just means that the farther they get, the higher their proportionate contribution to the system that lets them get there. There are various ways to tweak the dials, but there is nothing philosophically wrong with tweaking them in a way the sets some outer limit. Let it be very high, but let it not be infinite.Here's a familiar dissent:You were right to torch the nihilism of the .00001 class. You were right to call out moral evasions. But when you referred to “the IDF's massacre of children in Gaza,” you collapsed a morally and legally distinct reality into a slogan. Words matter. “Massacre” implies intent. It suggests that the deliberate killing of children is policy rather than tragic consequence. That is a serious charge, and it deserves serious evidence.The governing reality in Gaza is not that Israel woke up one morning and decided to target children.
Book a free strategy call to see how we can help you hit your goals and beyond: https://bit.ly/3TvGiNW or call us at: (214)-453-1591Grab our FREE resource: The Foundation Series, Real strategies to build a business that runs (and grows) without chaos: https://bit.ly/3Yqzow5────────────────────────────────────────────────────────────────────────────────“How did I do this before?”That's the number-one thing ServiceTitan hears from contractors after they make the switch. And now, ServiceTitan and CertainPath are officially partnered—which means the best coaching in home services just got paired with the most powerful software platform in the industry.In this episode of The Successful Contractor, Bob sits down with Joseph Morales and Phil Stern from ServiceTitan—recorded live at CertainPath's Eagles' Summit—to unpack what this partnership means for contractors, what's new with ServiceTitan's Pro Products, and why the AI revolution is already changing how you dispatch, market, and grow.Joseph has spent four years on the road meeting contractors face-to-face. Phil came from 12 years at Google, where he worked on AI solutions and partnerships with brands like Wells Fargo and Ford. Together, they break down ServiceTitan's biggest announcements—from the commercial and construction expansion to the AI-powered Dispatch Pro that's already proving your gut instincts wrong.What You'll Learn in This Episode:• Why ServiceTitan and CertainPath partnered—and why Phil says “CertainPath's model was a perfect fit”• The “How did I do this before?” moment—what contractors consistently say after adopting ServiceTitan• How one contractor was spending 4 hours a day tracking time through email—and how geo-fencing automation eliminated it overnight• Dispatch Pro: the AI tool that's matching the right tech to the right job for profit—and proving that your “best guy” isn't always who you think• Marketing Pro: the most-adopted Pro Product, with smart campaigns, UTM tracking, reputation management, and AI-powered ad optimization• Scheduling Pro: how to automate maintenance contract bookings and online scheduling—straight into your ServiceTitan dashboard• Atlas and Titan Intelligence: ServiceTitan's new AI-powered voice and dispatching tools• Titan Score: how ServiceTitan grades your software usage and tells you where to expand next• The commercial and construction expansion: why contractors who dismissed ServiceTitan as “residential only” need to take a second look• ServiceTitan's roofing push: the GAF partnership and growing adoption across trades• CertainPath coach certification: 40–60 hours of training, full curriculum access, and demo accounts—so your coach knows the software inside and out• Why ServiceTitan is “all in” on CertainPath events—not a one-and-done partnershipWhether you're already on ServiceTitan and want to get more out of it, or you've been on the fence about making the switch—this episode gives you the inside track on where the software is going and how CertainPath coaching is about to make it even more powerful.
Building HVAC Science - Building Performance, Science, Health & Comfort
"AHR isn't just a product show, it's where you see the future of the trade taking shape in real time." "Training, technology, and community are finally moving at the same speed." "Exhausting in the best possible way, that's how you know it was a great show." Fresh off the floor of AHR Expo 2026 in Las Vegas, the TruTech Tools team jumps on the mic to share firsthand impressions from one of the HVAC industry's biggest gatherings. From Ginny's perspective as a first-time attendee navigating miles of booths and crowds, to seasoned takes from Eric, Sue, Billy, and you, the conversation blends product insights with the human side of the event. AHR once again proved to be equal parts technology showcase, relationship builder, and industry pulse check. The team highlights standout innovations across tools and test instruments. Knipex impressed with precision German-engineered hand tools, while NAVAC, CPS, and other manufacturers expanded digital manifold and smart probe ecosystems. Uniweld's move into smart tools, new battery-platform flexibility, and firmware-driven analyzers signaled the continued shift toward connected diagnostics. Thermal imaging advances by testo, high-accuracy electrical measurement from UEi, and training simulators also reinforced how fast field technology is evolving. Beyond products, the episode underscores the culture of the trade. From Tactical Awards recognition to High-Performance Hangout networking and young entrepreneurs launching companies at 18, the future of HVAC felt energized. The conversation closes with reflections on industry momentum, BetterHVAC's growing traction, and a shared sense that innovation, education, and community are accelerating together. This episode was recorded in February 2026.
In this thought-provoking episode filmed live at AHR Expo, Rob Tanner and Clifton Beck explore the transformative landscape the HVAC industry, with a special focus on the growing demands of data centers. This conversation dives into the challenges and opportunities of these unprecedented industry shifts. We discuss:• The critical role of HVAC in managing the heat generated by data centers• The differences between wet cooling and dry cooling systems and their applications• How manufacturers are innovating to meet the demand for scalable, efficient solutions• The rising need for skilled technicians and the lucrative opportunities in the field• The potential for repurposing heat energy and its implications for sustainabilityRob and Clifton share valuable insights into the evolving landscape of HVAC, including info for contractors, technicians and industry leaders navigating this exciting era of innovation. Whether you're curious about the future of HVAC or looking to understand the career outlook for the skilled trades, this episode is packed with actionable knowledge.Learn more at johnsoncontrols.com and york.com.
Your HVAC system might be closer to spoiling than you think. Discover why North Carolina's humid climate and modern efficiency demands shorten AC lifespans to 12-15 years, and how maintenance and installation are key to lasting longer. Don't let your AC become a liability. This is a DEEP DIVE of Derek Cole's Article: Your HVAC Has an Expiration Date — Here's What It Is: https://www.simmonsonehour.com/blog/howlong
In this live episode recorded at the AHR Expo 2026 Podcast Pavilion in Las Vegas, host Bryan sits down with longtime friend and industry expert Nikki Krueger of Santa Fe and AprilAire. Nikki brings over 15 years of experience in indoor air quality and whole-home dehumidification to the conversation, having started her career with AprilAire before moving to Santa Fe (formerly Ultra Aire) — and now coming full circle as the two brands have integrated under the AprilAire umbrella as of January 1st of this year. The episode dives deep into a topic close to both hosts' hearts: how to properly manage indoor humidity, and what role a whole-home ventilating dehumidifier plays in a comprehensive HVAC system strategy. Bryan and Nikki lay out a holistic framework for tackling moisture problems, emphasizing that a dehumidifier should be the last tool added — not the first. Before reaching for dedicated dehumidification equipment, contractors need to assess the building envelope for air leaks, evaluate whether the air conditioning system is properly sized (oversizing is a major contributor to poor latent removal), confirm that the AC is set up with the right airflow and sensible heat ratio, and take into account the ventilation strategy and occupant behavior. The pair discuss real-world scenarios ranging from elderly residents in Florida who keep their thermostats at 80°F, to a project in Barbados where overcooling caused interstitial condensation in walls and ceilings. The message is clear: humidity control is a systems problem, not a single-product fix. A significant portion of the episode is dedicated to proper installation practices for whole-home dehumidifiers. Nikki explains why Santa Fe recommends pulling from a dedicated return and discharging into the supply side of the AC duct — rather than tying into the return side — because the heat generated by dehumidification (roughly 1,054 BTUs per pint of water removed) can warm the AC evaporator coil and reduce its latent removal capacity. Bryan adds nuance around dew point management when routing outdoor air ducts, and both hosts agree that fan operation strategy (continuous low-speed vs. intermittent) matters more in tight, low-load homes where mixing is harder to achieve naturally. They also clarify a common misconception: a ventilating dehumidifier is not a dedicated outdoor air system (DOAS) and does not automatically condition incoming ventilation air before it enters the home. The conversation wraps up with an exciting look at Santa Fe's newly launched Ultra V Series, which features an upgraded 8-inch ventilation duct (up from 6 inches), a more powerful fan for handling higher static pressure in retrofit applications, a new digital control panel, and a wired remote humidity sensor that can be placed in the living space for more accurate readings. Nikki and Bryan also field audience questions on topics like short-cycling risks from oversized dehumidifiers and why Santa Fe chose a wired sensor over wireless (accuracy, reliability, and fewer callback headaches). Bryan closes by noting that rising dew points across most U.S. markets over the last 20 years make whole-home dehumidification more relevant than ever — and that any region where you can see green grass outside is a candidate for a more advanced moisture control strategy. Topics Covered Introduction to Nikki Krueger and the merger of Santa Fe and AprilAire under one brand The purpose of whole-home ventilating dehumidifiers and how they fit into an overall HVAC system strategy Latent vs. sensible heat loads explained — and why both matter for comfort and moisture control Geographic reach of humidity problems — why dehumidification isn't just a Florida or Gulf Coast issue Ken Gehring ("Teddy Bear"), inventor of the whole-house ventilating dehumidifier, and his framework for diagnosing moisture problems The four-factor checklist before deploying a dehumidifier: building envelope, AC sizing, AC setup/airflow, and ventilation strategy How occupant behavior (thermostat preferences, activity levels, large households) creates latent load variability The dangers of overcooling — how setting thermostat too low can cause interstitial condensation in walls, ceilings, and attics Sensible heat ratio (SHR) and its role in a system's ability to remove moisture — targeting ~350 CFM per ton in humid climates Why dehumidifiers should connect to a dedicated return and discharge into the supply — not tie into the AC return side How dehumidifier heat output (~1,054 BTUs per pint) can reduce AC coil efficiency when ducted incorrectly Fan-on strategy debate: when running continuous low-speed circulation helps vs. hurts humidity control Tighter homes, smaller systems, and the importance of air mixing strategies (including ceiling fans) Ventilating dehumidifiers vs. dedicated outdoor air systems (DOAS) — clearing up a common misconception about how ventilation air is conditioned Dew point management for outdoor air ducts — preventing condensation inside duct runs Using dehumidifiers to address sweating ductwork in multi-story homes Rising dew points over the past 20 years and what "green grass climates" means for dehumidification demand Heat pump oversizing challenges in colder climates and the downstream impact on AC latent removal Santa Fe's new Ultra V Series: 8-inch ventilation duct, stronger fan, digital controls, and wired remote humidity sensor Why proper dehumidifier sizing matters: short-cycling risks, moisture reservoir release, and uneven RH throughout the home Why Santa Fe chose a wired humidity sensor — accuracy, reliability, and reducing contractor callbacks Audience Q&A: oversizing consequences, short-cycling mechanics, and sensor placement best practices Learn more about Santa Fe Dehumidifiers at santafeproducts.com. Connect with Nikki Krueger on LinkedIn or Instagram @nikkikruegerIAQ. Check out the work of Ken Gehring ("Teddy Bear") or ask him a question on the HVAC Talk Forum: hvac-talk.com. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.
In this episode of the Sustainability Matters podcast, hosts Bruno Sarda and Anne Munaretto interview Ravi Annapragada, Director of Sustainability and Energy Strategy at Carrier, a global supplier of heating, ventilation, and air conditioning (HVAC) products. Together they discuss 'Joining forces for a sustainable future', a collaboration between Carrier customers, suppliers, and internal teams that aims to accelerate decarbonization and drive meaningful sustainability progress. The initiative, engaging 10 major customers across various sectors at different stages of their sustainability journey, highlights the benefits of moving away from isolated efforts toward partnership and co-creation. The discussion describes the HVAC giant's path to setting ambitious science-based targets, recognizing that most emissions stem from product use and realizing that addressing these challenges requires collaboration rather than a solely transactional relationship. The guests also emphasize the importance of internal alignment, especially with sales teams, and demonstrate that sustainability and business growth can be mutually reinforcing.
Send a textThe boys head back to last fall's PHCC show in Grand Rapids, Mich., where they talk with Jon Bezon, Adrian; Matt McLaughlin, Rheem; and Susan Klaren, president, PHCC ORSB.This episode is brought to you by Bradford White — trusted by pros for high-quality, innovative products. Their new AeroTherm Series G2 hybrid electric heat pump water heater is their most efficient yet, boasting a best-in-class 4.20 UEF on the 65-gallon model. It features the easy-to-use ICON System LED display, ultra-quiet operation, and flexible zero-clearance installation. Plus, with Bradford White Wave built-in connectivity, you can perform diagnostics remotely and your customersSubscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with the Mechanical Hub Team! Follow Plumbing Perspective IG @plumbing_perspective Follow Mechanical Hub IG @mechanicalhub Sign up for our newsletter at www.mechanical-hub.com/enewsletter Visit our websites at www.mechanical-hub.com and www.plumbingperspective.com Send John and Tim your feedback or topic ideas: @plumbing_perspective
Noah Hamman expects semiconductor chips to continue to show strength, focusing on hardware over software as the markets become nervous around valuations. Looking at “picks and shovels,” he likes HVAC companies. He highlights a “nice start” to the year overall for markets and the economy. However, he notes that consumer spending is mostly coming from credit card debt, though delinquencies are staying low. ======== Schwab Network ========Empowering every investor and trader, every market day.Options involve risks and are not suitable for all investors. Before trading, read the Options Disclosure Document. http://bit.ly/2v9tH6DSubscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about
In this episode the Queer LBC hosts sit down with some REAL TRADE! Jax, a lesbian operating engineer with experience working in plumbing, HVAC and electrical trades. Jax shares her path into the trades, the mental and emotional toll of navigating rigid masculinity on job sites, experiences of micro-aggressions and harassment, and how union protections and community helped her cope while recovering from injury. We then discuss practical advice for queer people considering trades—seeking community, documenting problems, using union resources—and how to celebrate pride, resilience and radical joy found in queer spaces while in toxic environments. The conversation mixes hard lessons about safety and isolation with hopeful notes about camaraderie, self‑care and finding purpose in blue‑collar work. This is one deep dive you won't wanna miss!
If you own a home in North Carolina, your heating and cooling system isn't built to last forever — and around here, the clock usually runs faster than people expect. In this episode, Derek breaks down the real lifespan of HVAC systems across the Sandhills and I-95 corridor, why humidity and installation quality matter so much, and how to know when you're fixing a problem versus pouring money into borrowed time.
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Josh Zolin, CEO of Windy City Equipment (WCE, Inc), Founder of Blue Is The New White, and Director Board of Directors in CFESA, to talk about the power of soft skills in the trades. Josh explains why communication, body language, and first impressions matter more than appearance alone. The conversation explores how business owners can build strong team culture, coach technicians the right way, and create an environment where people feel useful and valued. Gary and Josh also discuss balancing compassion and honesty in leadership, giving clear feedback, and helping technicians stay motivated and connected to their work. In this conversation, Josh talks about why soft skills are the difference between good and great in the HVAC industry. He explains how first words, body language, and attitude often matter more than clothing or appearance. Josh and Gary discuss the importance of challenging personal bias, giving honest but respectful feedback, and coaching technicians one-on-one. They also share insights on building a strong team culture, helping employees feel useful, and creating an environment where people stay motivated and grow as leaders. Expect to Learn: Why soft skills like communication and body language matter more than appearance alone. How first impressions are shaped by words, tone, and micro mannerisms. What business owners can do to build a strong culture and unity within their team. How coaching, leading, and managing each play a different role in employee growth. Why balancing compassion and honesty helps technicians improve and stay motivated. Episode Highlights: [00:00] - Intro to Jason Walker in Part 1 [01:34] - Seven Years Later: Soft Skills Discussion [03:00] - Dressing for the Job: First Impressions [05:18] - Tattoos & Changing Workplace Norms [07:27] - Judging Character Over Appearance [11:17] - What "Soft Skills" Really Mean [15:36] - Employee Rut: Passion vs. Employer [19:02] - Coaching vs. Leading vs. Managing [22:42] - Compassion vs. Candor Balance [25:11] - Why "Candor is Kindness." This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Josh Zolin on: LinkedIn: https://www.linkedin.com/in/joshzolin/ Windy City Equipment (WCE, Inc): https://www.linkedin.com/company/wcecommercial/ Blue Is The New White: https://www.linkedin.com/company/blue-is-the-new-white/ CFESA: https://www.linkedin.com/company/cfesa/ Website: Windy City Equipment (WCE, Inc): https://wcecommercial.com/ Blue Is The New White: https://www.blueisthenewwhite.com/ CFESA: https://cfesa.com/ To learn more about Josh, BITNW Academy, or Everything They Don't Tell You Podcast visit https://joshzolin.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of The Co-Living Show, Craig Curelop and Miller McSwain sit down with Caitlyn Verdugo — aka Co-Living Cait — an Atlanta-based co-living agent, investor, operator, capital raiser, and coach who's been in the space since the early PadSplit days.Atlanta is one of the most mature co-living ecosystems in the U.S., and Caitlyn has seen the model evolve from “rent-by-the-room” experiments into a real operating business. She shares what she's learned from acquiring and running co-living homes, how she approaches conversions (including garage builds), and why she intentionally designs each house to feel like a home — not a template.This conversation is packed with operator-level nuance: screening beyond platform checks, searching local eviction records, managing resident conflict without becoming a mediator, and how to build systems that protect your time while improving resident experience.In This Episode, We Cover:Caitlyn's origin story: real estate agent → house hacker → co-living operatorHow she used her real estate commission creatively to reduce money needed to buyWhy Atlanta's market maturity makes PadSplit a major factor in marketing + leasingLessons from her first co-living conversion (capital gaps, holding costs, and what she'd do differently)What she looks for in co-living properties: layouts, vintage builds, no HOA, conversion potentialGarage conversions: HVAC strategies, insulation, code risks, and payback vs. “ROI” framingHer signature approach: naming houses + themed rooms to enhance resident experienceThe screening stack: forms, interviews, and why she checks eviction records manuallyHow she prevents resident conflict with boundaries, addendums, and expectationsHandling tenant-landlord conflict fast (and why respect is non-negotiable)Women in co-living: safety realities, contractor dynamics, and solving problems differentlyBuilding She Leads Co-Living / Wealth By The Room to support women operatorsHow to find operators in your market (Facebook groups, meetups, and “search within groups” strategy)The Big 3: a tenant horror story, her first house rule, and her most valuable operating systemFollow the HostsMiller McSwain: www.instagram.com/millermcswain Craig Curelop: www.instagram.com/craigcurelopJoin our FREE Community: www.millermcswain.com/communityGuest: Caitlyn “CoLiving Cait” VerdugoFind her as CoLiving Cait across social platforms and check out her community:She Leads Co-Living (women-focused events + network)Wealth By The Room (education + coaching series)Instagram: www.instagram.com/colivingcait
What does leadership look like when your path isn't linear — and your industry wasn't built with you in mind? In this episode of Wine After Work, Bryce sits down with Gwen Smothers, a long-tenured leader at Piedmont Service Group, to talk about career pivots, people-centered leadership, and the power of community in the HVAC industry. Gwen began her career in accounting before transitioning into business systems and leadership roles — a move that required confidence, curiosity, and a willingness to step into discomfort. With more than two decades at the same organization, she shares what has kept her engaged, how the industry has evolved, and what leadership really requires beyond technical expertise. In this conversation, we explore: Navigating leadership without a technical background Building confidence when stepping outside your comfort zone Long-term career growth inside one organization Co-founding and leading the Women in HVAC peer group at Service Logic Why visibility, voice, empowerment, and community matter — especially in male-dominated fields Gwen also reflects on mentorship, culture, and what the HVAC industry must do to attract and retain diverse talent in the years ahead. This episode is a powerful listen for anyone leading through change — or considering a career path that doesn't fit the traditional mold.
In this episode of Lennox ON AIR, Doug and Dave head to Des Moines to visit Bell Brothers and explore how a 70‑year HVAC company expanded into true whole‑home service. They sit down with President Jason Gassman and Territory Sales Manager Brendan Sullivan to discuss the company's evolution—how adding plumbing, water solutions, and new service lines allowed Bell Brothers to support every system in the home while staying rooted in the care and craftsmanship that built their brand.Jason shares how intentional leadership, technician development, and fast, customer‑first service drive their growth, while Brendan highlights why the Lennox–Bell Brothers partnership works and how aligned cultures strengthen the homeowner experience. This episode offers an inside look at a company that's grown beyond HVAC—expanding thoughtfully, serving boldly, and delivering complete home comfort for the Des Moines community.Lennox ON AIR is a Lennox Learning Solutions Production.
What does a service business owner actually expect from technicians? In this episode of Windshield Time, Joe Bates, owner of Northern Air Plumbing and Heating, shares the ownership perspective most technicians never hear. This is not theory. It's what ownership sees every day. Payroll. Margins. Reputation. Risk. Joe explains what sets average technicians apart from trusted professionals — and how technicians' behavior directly affects company stability. In this episode: • What Joe Bates expects from his technicians • Why calm presence inside the home matters • How accountability affects profitability • What ownership really means in plumbing and HVAC • How culture starts with standards • Why discipline builds trust with customers If you work in HVAC, plumbing, or electrical service, this episode will change how you think about ownership. If this episode helped you see ownership differently, follow the show and leave a review. Reviews help more technicians and service leaders find Windshield Time. And if you're serious about growing in the trades, send this to someone on your team who needs to understand the bigger picture.
What if one of the biggest legends in home services wasn't done yet? In this episode of To The Point - Home Services Podcast, Chris sits down with Paul Kelly, the man who scaled Parker & Sons from $7M to $250M, to dig into why he's back in the game. From exotic dancing jokes to deep industry insights, this episode brings both laughs and leadership gold. Paul unveils Raising GOATS, his exclusive new initiative to mentor the next generation of high-performing home service business owners. It's not a class. It's not just coaching. It's a full-on movement to cultivate the Greatest of All Time in HVAC, plumbing, and electrical. Chris and Paul explore what really sets GOATs apart: elite-level implementation, simplicity in strategy, and learning to think differently. If you're leading a $3M+ business and hungry to scale, this episode might just change your mindset, and your trajectory. Additional Resources: Listen to To the Point, wherever you get your podcasts! Learn more about To the Point and RYNO Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Subscribe to CSTG on YouTube! Connect with Chris on LinkedIn Chad on LinkedIn Chad Peterman | CEO | Author Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Think differently to lead effectively and scale faster Simplicity is the ultimate strategy for implementation Surround yourself with GOATs to become one Great leadership starts with clarity and curiosity Implementation > Information. Do the work
In this short podcast episode from AHR Expo 2026, Bryan sits down with John Pastorello for a discussion about the latter's lifetime of HVAC/R. John was a chemist and an HVAC technician before founding Refrigeration Technologies in 1987, and he received the HVAC Tactical Lifetime Achievement Award in 2026. Prior to entering the trade, John was a chemist in a lab. He applied for and was hired by an HVAC company when he realized the financial opportunity in the trade. He eventually owned a contracting business, but he didn't truly make his HVAC/R chemistry debut until 1987 with Big Blu. When he noticed problems with existing liquid leak reactants and inaccurate electronic leak detectors, John developed Big Blu in his kitchen (with the help of his local library and patent office for research) and tested it in the field. Big Blu was the first Refrigeration Technologies product, and it was the only one for a while. He then developed Nylog in the early 1990s while developing a different product. After falling down research rabbit holes and doing lots of trial and error, he eventually realized the product's potential as an assembly lubricant, and Nylog became an official Refrigeration Technologies product. Even as Refrigeration Technologies continues to grow and has received several purchase offers, it remains a family business. John's son, Mike, became a mechanic but eventually decided to return to the business, and he runs it to this day. John's career culminated with the HVAC Tactical Lifetime Achievement Award, which is a testament to the service, education, and mentorship he has shared with the HVAC/R industry. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.
Send a textMeet the legendary Nikki Krueger of Santa Fe live on tape from the AHR Expo Podcast Pavillion in lovely Las Vegas, NV Send us your feedback or topic ideas over on our social channels!Eric Aune @mechanicalhub Andy Mickelson @mick_plumbNewsletter sign up: https://bit.ly/MH_email
Want to heal your child's eczema without steroids? Click here to get started → EczemaKids.com If your child's symptoms improve when you leave home but return when you come back, your environment may be the missing piece. I sat down with mold remediation expert John Bohde to break down where mold hides, how testing actually works, and why humidity, HVAC systems, and VOCs quietly drive chronic symptoms in sensitive families. Ready to Reverse Your Child's Eczema Naturally? Everything you need to calm the itch, clear the skin, and finally feel confident you know what to do.
Send a textA 65-year family name can open doors—or hold you back. We sat down with Derek from Shanklin to unpack how a third-generation HVAC company protected its legacy while building a brand that finally fit today's homeowner. The story starts with a strategic pivot: moving from “we do everything” to a focused residential service and replacement model. That clarity shaped every design choice, from voice and typography to the surprising hero of the project: color.You'll hear how Shanklin kept the surname and the trust that came with it, then modernized the look and feel to meet their ideal customer where she lives—literally. We talk through the decision to introduce Hank, a friendly hound-dog mascot that turned parades, home shows, and social posts into memorable, shareable moments. It's not a gimmick for gimmick's sake; it's a storytelling tool that lowers barriers and keeps a service brand top of mind. Hank even hosts “Story Time,” creating community goodwill that compounds across channels.The execution blueprint is as valuable as the creative. Derek explains why they launched internally first—with a surprise van reveal at the company Christmas party—so the team became the brand's loudest advocates. He details how they phased the rollout over a year, budgeting for wraps, apparel, and signage without overwhelming operations. We dig into the craft of choosing a signature blue that evokes heritage and warmth, and why color became the most praised element from customers and peers. Along the way, Derek shares what he'd change—start sooner—and the leadership principle that drives growth: invest 75% of your energy in people and culture.If you're in home services—HVAC, plumbing, electrical—or any local business wrestling with when and how to rebrand, this conversation offers a clear, field-tested path: define your ideal customer, protect brand equity, design for emotion, launch inside first, and let culture carry the message outside. Subscribe, share with a friend who's considering a rebrand, and leave a quick review to tell us your favorite takeaway.If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content. Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram. From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com Interested in being a guest on our show? Fill out this form! We'll see you next time, Lemon Heads!
In this episode of the America's Work Force Union Podcast, we dive into two major battles for the future of public education and worker rights. First, Jason Rabinowitz, Secretary-Treasurer of Teamsters Local 2010, discusses the weeklong strike of 1,100 skilled trades workers across the California State University (CSU) system. He breaks down why the union is striking over "broken promises" regarding negotiated step increases and how the CSU system is prioritizing executive compensation over the workers who keep 22 campuses running. Next, we head to Ohio with Melissa Cropper, President of the Ohio Federation of Teachers (OFT). Cropper sounds the alarm on HB 671, a "bully bill" that threatens to withhold state funding from school districts that challenge state laws in court—specifically targeting those fighting EdChoice vouchers. She also addresses the professional autonomy concerns within HB 693 and the upcoming 2026 OFT Convention. What we discuss in this episode: The CSU Strike: Why electrical, HVAC, and plumbing workers are withdrawing their labor to enforce a signed contract. The "Step" Struggle: The 30-year fight to restore fair wage progression in California higher education. Ohio's HB 671: How a new bill seeks to financially penalize school districts for exercising their legal rights. Educator Autonomy: The impact of HB 693 on classroom language and teacher-student relationships.
Trades grow when leaders grow. In this solo episode, Chad breaks down the real work of leadership in HVAC, plumbing, and electrical: sacrifice, habits, unseen effort, and passion. He shows how a leader's day-to-day routine quietly shapes technicians' income, families, and even Christmas mornings. Hear how to trade busy work for high-impact work, build simple daily habits that move revenue and culture, and embrace the "unrequited work" no one sees, but everyone feels. Chad also shares why working hard is only the starting line, and how passion and belief separate an average shop from a market leader. Perfect for owners, GMs, and service leaders who feel stuck in the grind and want a clear reset on what actually scales a team: https://cantstopthegrowth.com/the-arena Additional Resources: Subscribe to CSTG on YouTube! Connect with Chad on LinkedIn Chad Peterman | CEO | Author Learn more about the Peterman Brothers Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Growth requires giving up comfort, control, and credit so the team can win. How a leader spends time tells the team what actually matters. Consistent coaching and follow-up beat annual goals and crossed fingers. The extra training, scripts, and process fixes quietly change families' lives. Deep belief in the mission helps teams push through broken systems and hard seasons.
Every homeowner eventually faces it — a broken AC or heating system and a repair bill that makes you stop and think.Do you fix it… or replace it?In this episode, we break down the simple rule that takes the guesswork out of one of the most expensive home decisions you'll make. Learn when a repair makes sense, when it becomes a money pit, and how to look at system age, repair cost, and efficiency the smart way.We'll also cover:The $1,300 rule for aging systemsWhy older units start nickel-and-diming homeownersThe real savings from newer high-efficiency equipmentWhat warranties and workmanship protection actually meanHow to make the right call without pressure or confusionIf your HVAC system is getting older or just handed you a repair quote, this episode will help you make the right decision the first time — with confidence and clarity.
Today we talk to the CEO of High Ground Service Pros about growing the HVAC, plumbing, and electrical services company he bought in 2020 from three plumbers to a team of 120 across multiple locations. We also talk about his efforts to rebrand the company and about his mission to "Give the trades a good home." For more information about High Ground Service Pros, click here.
Waste No Day: A Plumbing, HVAC, and Electrical Motivational Podcast
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup Coral Whale is a returning guest on the podcast and specializes in maximizing HVAC maintenance calls. She focuses on turning traditionally low-profit maintenance visits into consistent, profitable opportunities by simplifying communication, building trust with homeowners, and presenting clear solutions. Coral shares real-world experience from the field, emphasizing consistency, respect in customers' homes, and strong communication as the foundation for long-term client relationships and repeat business. In this episode, we talked about maintenance calls, conversion, discipline, consistency...
In this episode of the HVAC Uncensored Podcast, Gil welcomes his good friend and fellow podcaster Everett Lippell for an engaging discussion. They are both eager to share their incredible experiences from AHR 2026, which took place in the vibrant city of Las Vegas. The event featured numerous booths where attendees could explore the latest tools, innovative products, and cutting-edge technology. Beyond the impressive displays, AHR 2026 provided a wonderful opportunity to reconnect with old friends and forge new connections within the industry. Gil and Everett emphasize that AHR is such a remarkable experience that everyone in the trade should have the chance to attend at least once in their lifetime. This episode offers listeners a unique perspective from both Gil and Everett, providing valuable insights and highlights from their time at the event. Everett Lippel is an HVAC leader, industry storyteller, and microphone-friendly troublemaker. Host of the "So I Was In This House" Podcast with over two decades in home services, he's built a career helping teams serve smarter, serve better, and stop leaving jobs on the table. Little about Everett if you don't already know. Everett's podcast blends real-world field experience with humor, insight, and the occasional war story. When he's not talking HVAC, you'll likely find him on stage with a guitar, proving talking isn't his only performance skill. =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date======= The easiest way to find all links is to go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored *****Please Show Some Love To The Amazing Show Sponsors/Partners******* YELLOW JACKET https://www.yellowjacket.com COMPANYCAM https://www.companycam.com/hvacuncensored GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS HVAC TACTICAL https://www.hvactactical.com USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER HOUSECALL PRO https://www.housecallpro.com/hvac-uncensored/ VETO PRO PAC https://www.vetopropac.com/ HOMEPROS https://www.readhomepros.com CAMEL CITY MILL https://www.camelcitymill.com/UNCENSORED10 USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER LOKAL https://www.lokalhq.com FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/
Recorded in the corner booth at Skip Paige's Little Bar in Palm Desert, this episode of Big Conversations, Little Bar with Patrick Evans & Randy Florence blends local pride with big-league music history. The hosts open with a playful recap of an unexpected onstage moment at the McCallum Theatre for Patrick, then welcome musician Brian Ray—best known as a member of Paul McCartney's band since 2002. Ray shares how he became deeply involved with the Palm Springs Plaza Theatre restoration, including the whirlwind “Rock the Plaza” fundraiser that helped generate major support, plus behind-the-scenes details on donations, production build-outs, and what it took to reopen a landmark venue. From Glendale beginnings and early gigs at the Troubadour to touring with Etta James and landing a career-defining call from a fellow drummer, Ray reflects on ambition, mentorship, and the surprising turns that shape a life in music. A warm, funny, and inspiring conversation.Takeaways:A spontaneous moment at the McCallum Theatre sets a light, local tone before the main interview.Brian Ray explains how a first visit to the Palm Springs Plaza Theatre sparked a mission to help restore it.“Rock the Plaza” became a high-stakes fundraiser, built fast with donated sound/lighting and major artist participation.The restoration's hidden costs included digging out infrastructure for modern HVAC, power, and connectivity.Ray helped bring key resources to the theatre, including a large video wall and professional backline gear.His musical story runs from Glendale and early family influence to the Troubadour as a teenager.A long relationship with Etta James shaped his career, including years as band leader and later collaborations.Joining Paul McCartney's band came from the right connection, the right skill set, and a huge audition moment.#BigConversationsLittleBarPodcast #PatrickEvans #RandyFlorence #SkipsLittleBar #MutualBroadcastingSystem #CoachellaValleyResidents #SkipPaige #BrianRay #PaulMcCartney #EttaJames #PalmSpringsPlazaTheatre #PalmDesert #PlazaTheatreFoundation #RockThePlaza #McCallumTheatre #DesertTrip #LiveMusic #MusicFundraiser #BandLife
When your property management business isn't growing, relying on cold digital leads or hiring a salesperson might seem like the obvious solution, but what if those are actually the biggest time and money sinks? In this episode of the #DoorGrowShow, property management growth expert Jason Hull breaks down why cold leads from digital marketers are "garbage," why most Business Development Manager (BDM) hires fail, and how he's seen a repeating pattern of busy owners having no time to execute growth strategies. He dives into the Door Machine, a game-changing new growth model designed to help property managers scale with warm, relationship-based leads and a Door Grow-trained salesperson, all with no upfront salary risk and a focus on guaranteed results. You'll Learn (00:00) Introduction to DoorGrow and Its Mission (06:50) The Door Machine: A New Solution for Growth (12:25) Understanding the Cost and Value of the Door Machine Quotables "When's the last time you actually worked on growing your business instead of just running it?" "The real path to growth isn't more cold leads. It's warm leads from relationships." "Without the foundation, a salesperson is wasted. With it, a salesperson becomes a weapon." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:01) All right, five, four, three, two, one. All right, I'm Jason Hull, the founder and CEO of DoorGrow, the world's leading coaching and consulting firm for residential property management entrepreneurs. We've helped hundreds of property management business owners add doors, increase profit, add and build winning teams. Think of us as like bar rescue for property managers. We've cleaned up and rebranded over 300 businesses. At DoorGrowth, we believe good property managers can change the world and that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. We're on a mission to help the best property management entrepreneurs win. Let's get into the show. So, hey, property management entrepreneurs, I've got a question for you. When's the last time you made a cold call to an investor? When is the last time you followed up with that realtor who said they'd send you referrals? When's the last time you actually worked on growing your business instead of just running it? If you're being honest with yourself, it's probably been a while. And look, I'm not judging you. I've been doing this for a while. I've been coaching property management managers for over 15 years. I've seen this pattern thousands of times. and you started this business to manage properties, not to be a salesperson, but somewhere along the way, you became your company's only source of new business. The problem is you don't have time for it, you don't enjoy it, and if you're really being honest, you avoid it. So today I'm gonna share with you something we've been working on that solves this problem entirely. It's called the door machine. And by the end of this episode, you're gonna want to know everything about it. Okay. So welcome to the DoorGrow show. I'm Jason Hull. And if you're a property management entrepreneur who wants to grow your business and your life, you're in the right place. Our mission at DoorGrow is to help property management business owners transform their businesses so they can have freedom and fulfillment. Today's episode is different. I'm not bringing on a guest. Instead, I'm going to pull back the curtain on something we've been developing that I believe is going to completely change the game for how property managers grow their doors. Let me paint a picture for you. Okay, it's Monday morning. You've got a list of investors. They are people you should be calling. And there's that realtor you've been meaning to reach out to. And you told yourself, like last week, that this would be the week you finally get serious about sales. Then a tenant calls, something comes up, you have a maintenance emergency. An owner is upset about a repair invoice. Your bookkeeper needs something. Someone on your team has a crisis. And suddenly it's 6 p.m. and you haven't made a single sales call. Again, sound familiar? Here's the thing. You're not lazy. You're not bad at sales. You're just spread too thin to give sales the attention that it deserves. You've got other fires to put out. Maybe you're running other businesses. A lot of you are, you're entrepreneurs. Maybe a family that actually deserves your attention is waiting for you in the living room. The last thing you wanna do at the end of a long day is cold call investors or go schmooze at some networking events. So what happens? Growth stalls. You hit a plateau and you stay stuck. Not because you don't know how to grow, but because you don't have the time or energy to do what it takes. And I've talked to hundreds, maybe thousands of property managers who are in exactly this situation. They know they should be doing more sales. They just never get to it. Okay, now at this point, some of you are thinking, Jason, I don't need to do sales myself. I just need more leads. So you call up a digital marketing agency. They promise you SEO, Google ads, Facebook leads. They show you fancy dashboards and talk about cost per lead. You write a check every month and wait for the phone to ring and here's what those marketers don't tell you. Not all leads are equal. Digital marketing leads are cold leads. These are strangers who clicked an ad. They're price shopping. They're talking to five other companies. They convert it maybe 10 % if you're lucky. Here's the bigger problem. There just aren't that many people searching the internet for property management. You can prove this on Google Trends. It's not like HVAC repair where people Google in a panic. Property owners aren't searching. 60 % of them are self-managing and don't even know they need you yet. So you end up paying 200, 300, sometimes $500 per lead for tire kickers who ghost you after one call or ghost you after you send your proposal to them. Meanwhile, the marketing agency keeps cashing your checks and showing you impressions and click through rates. that don't translate the doors. The math doesn't work. The leads are garbage and you're still stuck. The real path to growth isn't more cold leads. It's warm leads from relationships. This is even going to be more pressing and more present in the future with AI. Human interaction is going to matter even more. There's AI Slop. So what are warm leads? What are these relationships? They're referrals, they're strategic partners, direct outreach to investors who don't know they need you yet, but that takes time and effort you don't have. So at some point, most property managers realize they need help. They try to hire a salesperson, a BDM, business development manager, to take sales off their plate. You post a job listing, you sift through hundreds of bad applicants, finally hire someone, who seems promising, pay four to $6,000 per month in salary, train them, wait, hope, six weeks later the salesperson quits or they get fired because they just don't produce. Meanwhile, you've burned 10 to $15,000 with nothing to show for it. Ask me how I know. I've watched this play out over and over again with clients. Here's what nobody tells you. The problem isn't just hiring. The problem is that most property management companies don't have the foundations that make a salesperson successful. Without the right positioning, reviews, website, pricing, pitch, systems, accountability, and lead flow, even a talented salesperson will fail. And even if you do have all these things, who's gonna train them, manage them, hold them accountable? You? Mr. Busy Person or Mrs. Busy Person or Miss Busy Person? You barely have time to do sales yourself. let alone manage somebody else doing it. Okay, so I'm gonna take a quick break and then we're gonna get into the solution, but this, I'm gonna tell you about our sponsor for this episode. If you're dealing with maintenance stuff, you may wanna check them out. This episode is sponsored by Vendero. Many of you tell me that maintenance is probably the least enjoyable part of being a property manager and definitely the most time consuming. But what if you could cut that workload by up to 85 %? That's exactly what Vendero has achieved. They've leveraged cutting edge AI technology to handle nearly all your maintenance tasks from initiating work orders and troubleshooting to coordinating with vendors and reporting. This AI doesn't just automate, it becomes your ideal employee, learning your preferences and executing tasks flawlessly, never needing a day off and never quitting. This frees up you to focus on the critical tasks that really move the needle for your business, whether that's refining operations, expanding your portfolio or even just taking a well-deserved break. Don't let maintenance drag you down. Step up your property management game with Vendero. Visit vendero.ai slash doorgrow today and make this the last maintenance hire you'll ever need. Okay, back to what we're talking about. Come with me for a moment. I want you to imagine something. It's Monday morning. You check your pipeline. There are three new owner leads that came in over the weekend, all qualified. all in your target market, all ready to talk. You didn't generate those leads. You didn't make those calls. You didn't do any of the follow-up. Someone else did. You didn't pay to run ads to get them. By Friday, one of them has signed 12 new doors. You didn't lift a finger. Now imagine that happening every month, 10 doors, 20 doors, month after month. And here's the best part. You didn't pay a salary. You didn't gamble on a maybe salesperson. You only paid when doors actually closed. No salary, no upfront risk, just results. No more guilt about the sales calls you're not making. No more networking events you dread. No more lying awake wondering how you're gonna grow this thing. Just doors showing up in your business while you focus on operations, owner retention, and actually living your life. What I just described, that's the door machine, the door grow door machine, and it's real. Here's how it works in plain English. So we assign you a trained door grow salesperson who works your market. You pay nothing upfront, no salary, no retainers. You only pay when doors actually close. The salesperson executes our proven growth engines, getting realtors to introduce them to investor clients, reaching out to self-managing landlords, building relationships with other property managers who send overflow your way. We recruit them, we vet them, we train them, we manage them. We hold them accountable. We're better at this. All you have to do is take on the doors they bring you. These aren't cold internet leads that close at 10%. These are warm leads from relationships that close at 90%. Our goal after a 90-day pipeline build is 10 to 20 new doors per month. Some of our clients have added over 300 doors in a year just using one realtor referral strategy and if the salesperson doesn't work out we replace them no hassle No drama, no extra cost. That's our problem to solve not yours They work for us Now some of you are thinking this sounds too good to be true. Let me explain why it's not we've spent 15 plus years coaching property managers on growth We are the best in the industry We've helped hundreds of clients at Doors using our growth engines, sales strategies, and proven systems. We've also watched the same pattern repeat over and over. We teach the strategy, but the busy owner doesn't have time to execute. We train their salesperson, but the owner doesn't hold them accountable. The system works, but the weakest link in the chain is usually the overwhelmed business owner who can't give it the attention it needs. The Doormachine removes that weak link entirely. Now we recruit the salesperson. We train them on our systems. We hold them accountable. We manage the process. We give them the support they dream of having. You just take on the doors. Same strategies that have worked for years, but now with DoorGrow controlling the execution. Now I need to be upfront with you. The door machine is not for everyone. We're selective about who we work with, and that's by design. This is for you if you want to add more doors, but don't want to do the selling yourself. if you've been burned by hiring salespeople before, or if you're smart enough to want to avoid that mistake if your margins are too thin to gamble on another salary. If you have the operational capacity to handle 10 to 20 plus new doors every month, then it might be a fit. If you want predictable growth without the drama, it might be a fit. But here's the thing, a salesperson can only succeed if your business is ready for them. That's why Door Machine is only available to active members of the DoorGrow Mastermind who have completed our rapid revamp. That means your brand, your website, your reviews, your pricing, your systems are dialed in first. We've watched too many property managers throw money at salespeople without fixing the foundation first, it never works. We refuse to set any of our salespeople up for failure like that. Without the foundation, a salesperson is wasted. With it, a salesperson becomes a weapon. Let me break down what this actually costs versus what you're probably spending now trying to grow. So with door machine, you pay 50 % of the first month's rent when a door closes. That goes to the salesperson. They only get paid when they produce. Then there's a 20 % rev share, revenue share on the monthly management fee for the doors they add. That goes to door grow. And if it doesn't work, you pay $0. These are doors you wouldn't have gotten otherwise. Compare that to hiring your own salesperson, $4,000 to $6,000 a month in salary, whether they produce or not, plus failed hires that cost 10 to 15,000 each, plus your time recruiting, training, managing, holding them accountable, plus opportunity costs of all the doors you're not adding. While you're stuck being the bottleneck, let me give you a quick example. Say the salesperson has 15 doors in their first month, average rent of $1,500, you get 50 % of the first month's rent is commission. Well, they do, the BDM does. That's about $11,000. Now you're collecting $2,250 per month in the new management revenue. Our 20 % share is for $50. You keep $1,800 per month in the new recurring revenue, plus your leasing fees on those 15 doors, plus the long-term value as those owners stay with you for years. That's the difference between gambling on growth and guaranteeing it. Many property managers are already spending 20 to 30 % of their top line revenue, not just the management fee. There's lots of ancillary fees you can make money on, but they're spending 20 to 30 % just to acquire new business. Or they're discounting the rates. They're dropping from 10 % to 8 % by two points. They're giving up 20 % just to get business on because the leads are cold and garbage. All right, I've given you the overview. I painted the picture. Now here's what I want you to do. I put together a complete document that breaks down everything about the door machine, what's included, how it works, the timeline, the investment, the terms, FAQs, frequently asked questions, right? Everything, I want you to read it. Go to doorgrow.com slash door machine to download the full offer doc. I'll say that again, doorgrow.com slash door machine, one word. Or you can text the word door machine to 512-640-2092. That's 512-640-2092 and I'll send you the offer doc. That's my personal iPhone. I respond personally. This document is going to answer every question you have and if you read it and you're interested, we'll have a conversation to see if you're a fit. Important note. Salesperson slots are limited by our training capacity. That's our biggest constraint. We maintain a wait list and place clients on a first come first serve basis, but only after they meet our requirements. We're looking for the best match, not just anyone who applies. I want to build multi-million dollar property management businesses with them. We're partnering in this way. That's the idea. I want to build multi-million dollar property management companies where it's a win-win-win for all three parties involved. the BDM salesperson that works for us and DoorGrow. Look, here's the bottom line. You didn't start this business to be a part-time salesperson. You started to manage properties, to build freedom, to have freedom, to build something. But somewhere along the way, you became the bottleneck in your own company. The door machine is designed to fix that, to take the thing you hate, the thing you avoid, the thing that keeps you stuck and hand it off to someone who's trained to do it and held accountable to produce. Our goal is to build multi-million dollar property management companies. I'm looking for long-term partners who want to grow with us, that I can continually invest in your business, that I can give you more and more of my attention and time to help improve your growth. If that sounds like you, go download the full offer doc at doorgo.com slash door machine. Stop being the bottleneck, start being the business owner. You've got better things to do than cold call investors. Let us handle it. Okay, that's it. If you're feeling stuck and you're ready to take your property management business to the next level, reach out to us at doorgrow.com. We can help. For free training on getting unlimited leads, if you want to do this yourself, go to, just text the word leads to 512-648-4608 and join our free community for property management business owners at doorgrowclub.com. If this episode helped you subscribe and leave a review, we'd really appreciate it. Until next time, remember, the slowest path to growth is to do it alone. So let's grow together. Bye everyone.
Is your sales process getting more automated — but less effective? When HVAC decisions get reduced to scripts, software, and speed, contractors risk losing the one thing homeowners actually buy from, people. Homeowners call because life was disrupted and they want to feel taken care of. In this week's episode of Cracking the Code, Drew […] The post How Human Connection Wins HVAC Purchase Decisions first appeared on My Contractor University | Dashboard.
This hour of "At Home with Gary Sullivan" covers various home improvement topics. Gary discusses the importance of addressing moisture issues in the attic, which can lead to mold growth and unhealthy air quality. He also talks about the dangers of ice dams and iceicles, and how to prevent them. Additionally, Gary shares tips on painting and the importance of using good quality paint and tools. He also takes calls from listeners, including one about installing a ceiling fan near a HVAC vent and another about removing odors from a home.See omnystudio.com/listener for privacy information.
We are off this week, but I had something to say. I apologize for the static half way through the recording, I tape solo stuff on Audacity and never really learned how to use it, and I forgot to turn off my HVAC, but I liked the take, so I kept it :)Happy Valentines Day, see you guys next week!
This hour of "At Home with Gary Sullivan" covers various home improvement topics. Gary discusses the importance of addressing moisture issues in the attic, which can lead to mold growth and unhealthy air quality. He also talks about the dangers of ice dams and iceicles, and how to prevent them. Additionally, Gary shares tips on painting and the importance of using good quality paint and tools. He also takes calls from listeners, including one about installing a ceiling fan near a HVAC vent and another about removing odors from a home.See omnystudio.com/listener for privacy information.
WHEN PEOPLE move from one nation to another, do they bring their gods with them? We ask because God delegated authority over the nations to angelic beings called "sons of God" after the tower of Babel incident (Deuteronomy 32:8). The Western world has been flooded by migrants from parts of the world that are generally not Christian over the last 15 years. Is this more than simply trying to compensate for low birth rates in the northern hemisphere? In our book, the Gates of Hell, we showed how the location of Jesus ministry mattered. For example, his declaration that the gates of hell would not prevail against his church was made in the middle of territory known to be not just a pagan cult center, but an area inhabited by the spirits of the Rephaim and the gateway to the netherworld. So, it seems that Jesus acknowledged a connection between the physical realm and the spirit realm. Do spirits stay attached to specific geographic locations, or do they move when the people move from those locations? If so, how does that translate to our modern geopolitical situation? Also: Prepare for major cultural and economic disruptions because of artificial intelligence within the next 12 to 18 months. Sharon's niece, Sarah Sachleben, was recently diagnosed with stage 4 bowel cancer, and the medical bills are piling up. If you are led to help, please go to GilbertHouse.org/hopeforsarah. Follow us! X (formerly Twitter): @pidradio | @sharonkgilbert | @derekgilbert | @gilberthouse_tvTelegram: t.me/gilberthouse | t.me/sharonsroom | t.me/viewfromthebunkerSubstack: gilberthouse.substack.comYouTube: @GilbertHouse | @UnravelingRevelationFacebook.com/pidradio JOIN US IN ISRAEL! We will tour the Holy Land October 11–23, 2026 with an optional three-day extension to Jordan. For more information, log on to GilbertHouse.org/travel. Thank you for making our Build Barn Better project a reality! Our 1,200 square foot pole barn has a new HVAC system, epoxy floor, 100-amp electric service, new windows, insulation, lights, and ceiling fans! If you are so led, you can help out by clicking here: gilberthouse.org/donate. Get our free app! It connects you to this podcast, our weekly Bible studies, and our weekly video programs Unraveling Revelation and A View from the Bunker. The app is available for iOS, Android, Roku, and Apple TV. Links to the app stores are at pidradio.com/app. Video on demand of our best teachings! Stream presentations and teachings based on our research at our new video on demand site: gilberthouse.org/video! Think better, feel better! Our partners at Simply Clean Foods offer freeze-dried, 100% GMO-free food and delicious, vacuum-packed fair trade coffee from Honduras. Find out more at GilbertHouse.org/store/.
Chris says home heating and cooling systems should be simple. Colin's friend is wondering how to know if he needs his furnace flue relined. Tom says that building planners and designers should be doing more to make houses resilient in a warming climate. Tune in to Episode 724 of the Fine Homebuilding Podcast to learn more about: The benefits of keeping HVAC systems simple Furnace flues and masonry chimneys Strategies for passive cooling and keeping houses cool in hot conditions DIY descaling of boilers and on-demand water heaters Have a question or topic you want us to talk about on the show? Email us at fhbpodcast@taunton.com. ➡️ Check Out the Full Show Notes: FHB Podcast 724 ➡️ Learn about the 2025 Fine Homebuilding Archive ➡️ Follow Fine Homebuilding on Social Media: Instagram • Facebook • TikTok • Pinterest • YouTube ⭐⭐⭐⭐⭐ If you enjoy the show, please subscribe and rate us on iTunes, Spotify, YouTube Music, or wherever you prefer to listen.
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jason Walker, National Trainer at HVAC Masters of the Hustle. They discuss entrepreneurship, content creation, and the mindset behind building a brand in the trades. Jason shares how he earned his nickname through sales success and explains the lessons he learned from outsourcing installs and taking on too many podcast sponsors. Gary and Jason also talk about the freedom of business ownership, the challenges of starting out on your own, and the power of creating consistent content to grow your name and opportunities in the HVAC industry. Gary and Jason talk about building a name in the HVAC industry through hard work, business ownership, and content creation. Jason explains how he earned the nickname J Dub Moneymaker and how it shaped his brand, even when facing criticism. They discuss the freedom and stress that come with running your own company, including lessons Jason learned from outsourcing installs and taking on too many podcast sponsors. Gary shares his experience moving from residential to commercial work and the mistakes he made starting out on his own. They close by highlighting the importance of consistent content, learning from failure, and staying true to your values in the trades. Expect to Learn: How Jason earned the nickname J Dub Moneymaker and built his brand in the HVAC industry. The pros and cons of business ownership and the freedom it can bring to family life. Lessons learned from outsourcing installs and the challenges that came with it. Why taking on too many sponsors can hurt a podcast and turn listeners away. How consistent content creation can grow your reputation and open new opportunities. Episode Highlights: [00:00] - Intro to Jason Walker in Part 02 [00:57] - HVAC installs as art and Alex Ivy LED influence [02:10] - Origin of "J Dub Moneymaker" nickname [04:57] - Redefining "hustle" in the trades [06:43] - Gary's biggest failure: waiting too long [07:45] - Jason's failures: outsourcing & over-sponsoring [11:31] - Gary's installation mistake: lack of prep & help [14:40] - Why content creation matters for recognition [19:09] - First viral video & platform preferences [20:34] - Wrap-up & closing thoughts This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Walker on: LinkedIn: https://www.linkedin.com/in/jason-walker-626409201/ Website: HVAC Masters of the Hustle: https://hvacmastersofthehustle.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Mastering the SaaS Journey: Building, Scaling, and Exiting with Draven McConvilleIn this episode of The Thoughtful Entrepreneur Podcast, host Josh Elledge sits down with Draven McConville, a seasoned tech entrepreneur and angel investor, to discuss the high-stakes world of SaaS development and strategic exits. Draven shares his journey of founding Klipboard, a platform that revolutionized the field service industry by digitizing paper-heavy workflows for tradespeople. This conversation serves as a comprehensive guide for founders and investors alike, offering deep dives into the nuances of raising capital, identifying underserved market niches, and navigating the complex emotional and practical realities of selling a company to a global acquirer.Strategic Growth: From Underserved Niches to Global ExitsThe foundation of a successful SaaS venture often lies in identifying a "quiet" market that technology has left behind. Draven explains that his success with Klipboard was rooted in observing the daily struggles of field service professionals—plumbers, HVAC technicians, and fire safety experts—who were still buried under manual, paper-based systems. By building a tool specifically tailored to these unique workflows rather than chasing crowded, trendy markets, he was able to achieve strong product-market fit. This strategy highlights a critical lesson for modern entrepreneurs: true innovation often happens where digital transformation is lagging most, provided the founder is willing to spend time in the trenches with their target users to simplify their daily routines.Deciding how to fund that growth is a pivot point that defines a founder's trajectory. While bootstrapping offers total control and is ideal for service-based models, Draven notes that capital-intensive SaaS products often require institutional investment to build a sufficient runway for profitability. However, he cautions that raising capital is a "marriage" that demands extreme due diligence. Founders must interview potential investors as rigorously as they are being interviewed, seeking partners who offer industry connections and strategic guidance rather than just a check. Accepting external funding essentially sets the business on a predetermined path toward an eventual exit, making alignment on vision and values the most important factor in the partnership.When the time for that exit finally arrives, the decision to sell should be driven by more than just the highest valuation. Draven reflects on his own acquisition by Carriage Commercial Systems, noting that he prioritized a strategic fit where Klipboard would become a flagship product rather than just a small line item. An exit is a deeply emotional transition, and ensuring that the acquirer values the existing team and product integrity is vital for a founder's legacy. Post-acquisition, the role of the founder often shifts toward scaling the brand within a larger global infrastructure, proving that the end of one entrepreneurial chapter is frequently the beginning of an even larger leadership challenge.About Draven McConvilleDraven McConville is a prominent tech entrepreneur, angel investor, and the founder of Klipboard. With a background in both service-based businesses and high-growth SaaS, he has spent his career driving digital transformation in traditional industries. Draven is an active member of the global startup ecosystem, dedicated to mentoring early-stage founders and investing in the next generation of software innovation.About Draven McConville (Personal Brand & Klipboard)Draven McConville's professional focus centers on streamlining operations for field service businesses through his platform, Klipboard. His work empowers tradespeople to digitize scheduling, invoicing, and job management, ultimately reducing...
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In this live episode from the AHR 2026 Podcast Pavilion, Bryan sits down with Copeland's Josh Souders (Manager of Commercial Unitary Product Management) and Jeff Kukert (Compression Senior Technical Trainer) to dive deep into Enhanced Vapor Injection (EVI) technology and its transformative impact on HVAC systems. This conversation offers both technical professionals and industry newcomers a comprehensive look at how vapor injection is revolutionizing heat pump performance, particularly in challenging climate conditions. The discussion centers on how EVI technology addresses one of the industry's most persistent challenges: maintaining high heat pump capacity in extremely low-temperature conditions. Josh and Jeff explain that vapor injection can deliver up to 20% added capacity and 10% improved efficiency while simultaneously enhancing compressor reliability. This technology, which has been a staple in refrigeration applications for years, is now becoming increasingly prevalent in commercial and residential HVAC systems, especially as cold climate heat pumps gain traction across North America. The guests make the complex topic accessible by breaking down how the system works—taking liquid refrigerant from the condensing line, running it through an expansion device and brazed plate heat exchanger (economizer), and injecting the cooled vapor directly back into the compressor scroll at a specific intermediate point. What makes this episode particularly valuable is the practical guidance offered for field technicians. The conversation moves beyond theoretical explanations to address real-world implementation challenges and troubleshooting strategies. Josh and Jeff emphasize the importance of understanding operating envelopes, pulse-width modulated (PWM) valves, pressure transducers, and modern control systems. They introduce Copeland's latest product developments, including the YAW variable speed vapor injection platform (1.5 to 25 tons) and the upcoming YAB two-stage vapor injection system launching later in 2026. The discussion also touches on applications beyond traditional HVAC, including commercial water heating and boiler replacement systems where high discharge temperatures are crucial. Throughout the episode, the guests maintain an encouraging tone toward technicians who may feel intimidated by these advancing technologies. They stress that while EVI systems may appear complex with additional tubing, heat exchangers, valves, and sensors, the underlying thermodynamic principles remain the same. The key is familiarizing oneself with new components like PWM valves and modern controllers, and leveraging tools like Copeland Mobile to verify system performance against operating envelopes. This episode serves as both an educational resource and a call to action for HVAC professionals to embrace these emerging technologies that are rapidly becoming industry standard. Topics Covered Enhanced Vapor Injection (EVI) fundamentals – How EVI works, its history in refrigeration, and why it's now critical for commercial and residential HVAC applications Capacity and efficiency benefits – Achieving up to 20% capacity boost and 10% efficiency improvement, particularly in low-ambient heating conditions Compressor reliability improvements – How injecting cooled vapor into the scroll set manages discharge temperatures and extends compressor life under high compression ratios Operating envelope management – Understanding compressor operational limits and using tools like Copeland Mobile to verify field conditions stay within safe parameters Cold climate heat pump technology – Meeting DOE's Cold Climate Heat Pump Challenge requirements for 100% capacity at 5°F ambient conditions System architecture and components – Detailed explanation of economizers (brazed plate heat exchangers), pulse-width modulated (PWM) valves, pressure transducers, and advanced controllers Compression ratio challenges – Managing the increased work required when outdoor temperatures drop while indoor condensing temperatures remain constant New Copeland product platforms – Introduction to YAW variable speed vapor injection (1.5-25 tons), YAB two-stage vapor injection (launching 2026), and tandem variable speed configurations Applications beyond traditional HVAC – Water heating systems, commercial boiler replacement, and managing high discharge temperatures for Legionella protection Technician training and tools – Practical advice on learning PWM valves, thermistors, transducers, and system controllers; emphasis on using Copeland Mobile for dynamic performance analysis Market trends and adoption – How vapor injection is becoming standard in premium residential systems and increasingly common across commercial rooftop units and dedicated outdoor air systems Installation and service considerations – Proper system design to avoid oversizing, humidity control in hot-humid climates, and troubleshooting techniques for complex control systems Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes of WorkHero talk with Robyn Hass, Founder and Fractional CFO of Mainstreet MEP™ by HVAC Office Solutions and Trade Finance in Ten Podcast, and Fractional MEP CFO/CHRO, FP&A and Change Management Consultant of Robyn Hass Consulting. Robyn shares her journey of building Core Mechanical, a company that successfully scaled and was eventually sold to private equity. She discusses the importance of focus in business, financial systems, and the strategies behind scaling operations, particularly for those starting small in the HVAC industry. She offers invaluable insights on niche selection, managing overhead, and the systems and tools that were crucial for her company's success. Robyn also talks about how to support solo business owners and the challenges they face in managing their businesses effectively. Expect to Learn: - Why focus is key when scaling your business and how choosing a niche helped Robyn's company grow. - The importance of financial systems and why investing in software like QuickBooks and field management tools early on can save you headaches later. - How to manage cash flow effectively and the overhead challenges that come with scaling. - Why it's crucial to train your technicians properly and capture all job data from day one. - Robyn's advice for solo entrepreneurs, why you don't always have to grow to be successful and how to partner with others. - The best ways to ensure financial health and how understanding your net margin is more important than EBITDA. - Robyn's new offerings for business owners, including resources, boot camps, and reporting tools to help scale more efficiently. Timestamps: [00:00] - Introduction [02:05] - Starting Core Mechanical [04:04] - Importance of Focus in the Early Stages [05:20] - The Risk of Spreading Thin [07:29] - Challenges for Small Business Owners Doing Everything [08:29] - Setting Up Systems in the Early Days [10:08] - The Need for Proper Accounting and Software [12:50] - When to Hire and the Cash Flow Challenge [13:18] - Managing Cash Flow [14:23] - The Owner's Role in Scaling [15:51] - True Profit Margins and EBITDA [17:23] - The Difference Between EBITDA and Net Profit [19:24] - Setting Owner Salaries and Business Growth [21:20] - Thoughts on Cash Payments Follow Robyn Hass: LinkedIn: https://www.linkedin.com/in/jrobynh/ Company LinkedIn: https://www.linkedin.com/company/mainstreet-mep Company Website: https://myhvacoffice.com/ Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Follow Furman Haynes on: LinkedIn: https://www.linkedin.com/in/Furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jason Walker, National Trainer at HVAC Masters of the Hustle. Jason shares his approach to sales in the HVAC industry, focusing on building trust, using data to present solutions, and creating strong relationships with customers. The conversation covers the importance of culture within a company, supporting technicians in the field, and delivering white-glove service to stand out in a competitive market. Gary and Jason also discuss the challenges of running a one-man business, knowing when to grow, and how mindset plays a key role in long-term success. In this conversation, Jason talks about building trust in HVAC sales by using clear data and strong relationships instead of being pushy. He explains why technicians should present findings step by step to avoid overwhelming customers and how open-ended questions lead to better results. Jason and Gary discuss the challenges of running a one-man business and knowing when growth makes sense. They also share insights on creating a strong company culture, taking care of employees, and delivering a high level of service that stands out in the residential market. Expect to Learn: Why building trust with customers makes sales easier and removes the need to be pushy. How presenting data step by step can improve buy-in and reduce overwhelm. What challenges come with running a one-man HVAC business and choosing when to grow? How strong company culture can improve employee morale and customer experience. Why delivering high-level service and focusing on relationships can help a company stand out in the residential market. Episode Highlights: [00:00] - Intro to Jason Walker in Part 1 [01:59] - Podcast of the Year [02:59] - Data-Driven Sales [05:46] - Involving Clients in Troubleshooting [07:45] - Talking Yourself Out of a Sale [10:31] - Gary's One-Man Show Setup [13:16] - Jason's Career Leap [17:33] - Creating a Safe Work Culture [19:46] - The "Scrap Copper Lunch" Story [22:59] - White Glove Service Details This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jason Walker on: LinkedIn: https://www.linkedin.com/in/jason-walker-626409201/ Website: HVAC Masters of the Hustle: https://hvacmastersofthehustle.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/