Podcasts about home services

Larry and Eric sit down with Kayla McGowan, editor of R&R Magazine to discuss all matters within the trades and how getting the proper training for your team, industry networking, and exposure to the best practices of your trade will help you grow an amazing business. TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

Try DripJobs free for 14-Days - DripJobs.comIn this episode, Tanner Mullen discusses effective marketing strategies for home service businesses in 2026. He emphasizes the importance of understanding marketing principles, the evolving nature of word-of-mouth marketing, and the limitations of SEO for businesses under $750,000 in revenue. Tanner also explores the benefits of lead aggregators and Facebook ads, while encouraging business owners to adopt creative marketing strategies to build trust and grow their businesses. He concludes with a call to action to utilize drip jobs for streamlining operations and enhancing marketing efforts.

If you want to play the game on hard mode… randomly pick an industry and hope it works.In this episode of Owned and Operated, John Wilson and Jack Carr break down exactly how they'd build a home service business in 2026—and why the old 2016–2020 playbook is dead. They go deep on research-first market selection, avoiding late-stage consolidation traps, picking “boring” services with clean SKUs, and building a business that can win even when weather, competition, and ad platforms don't cooperate.In this episode, we cover:Research, Research, Research: Why “randomly picking a trade” is hard mode—and how to find unmet demand in a specific market.The 2016–2020 Playbook Is Irrelevant: Why advice from the late 2010s doesn't match today's competitive reality.Consolidation & Multiples: How consolidation changes outcomes—and why “gold mine” industries can cool off before you're big enough.Pick the Right Industry (Fragmented + Big TAM): What to look for in a winning service category in 2026.Boring Businesses Win: Drain cleaning, duct cleaning, leak detection, jetting, water filtration, septic, turf—simple offerings, repeatable operations.

Growing a premium home service brand is not just about better marketing. It is about trust, craftsmanship, and building real relationships. In this special Member Spotlight episode of The Better Than Rich Show, host Mike Abramowitz sits down with Brian Danque, owner of The Lighting Lizards in Cocoa, Florida, to unpack how a design-focused approach to outdoor lighting is helping him scale with confidence.  Brian shares how he went from running an electrical contracting business to building a standout landscape lighting brand rooted in artistry, emotion, and client experience. He explains what separates true luxury outdoor lighting from box lights and quick installs, and why intentional design and how you treat people from the very first phone call create fans, referrals, and long-term growth.  Timestamps  [00:00] Intro Mike welcomes Brian and sets the stage for a Member Spotlight [01:23] From electrical contracting to lighting as an art form [02:20] Why lighting work creates emotion, pride, and extended living space [04:07] What makes luxury lighting different than handyman installs [04:45] Credentials that build authority certifications, publishing, and licensing [05:25] Scaling challenge delivering high-touch experiences at every price point [10:10] Brian's best year yet and growth levers that drove momentum [10:33] Freeing time through Better Than Rich support and adopting stronger principles [12:36] Bottlenecks before BTR tech stress, slow execution, and admin overload [13:25] Polished systems mindset and how the team accelerated implementation [16:12] 2026 vision: more help, more design focus, more partnerships [18:34] Year-over-year growth: 70% increase [19:22] Reviews and referrals relationships, humility, and being a real human [33:59] Better Than Rich means time back to live a joyful life [34:56] How to contact The Lighting Lizards [36:22] Brian's $10,000 idea: offload what you are not good at to grow faster  Key Quotes “It allowed me to be somewhat of an artist and use my imagination a little bit more.” “We're thinking about it as an image, as a piece of artwork.” “The numbers don't lie, and we are growing at a lot faster pace than I ever thought.” “Just being kind and humble to people is really what can help generate tons of business.” “What it means to me is to have time back in my life to do the things that I like to do and want to do.”  Key Takeaways  ● Luxury lighting is design, not placement — The difference is artistry, intention, and how immersive the final experience feels. ● Client experience starts at the first phone call — Make people feel appreciated immediately and confirm you're a good fit. ● Credentials create brand authority — Licensing, certifications, and published work help buyers choose confidence over cheap installs. ● Treat every client like your biggest client — A $5K job still deserves care, intention, and respect. ● Rebranding is costly—but can unlock premium growth — Early failures are part of the process; strong anchors + consistency build momentum. ● Admin overload quietly limits growth — Offloading systems and tech work can free you to focus on what you do best. ● Relationships drive reviews and referrals — When clients feel a human connection, they naturally become promoters. ● Investing in yourself creates the “hustle effect” — Making the investment forces action—and often returns far more than it costs. ● Surround yourself with the right rooms — Events, certifications, and peer groups recharge motivation and expand what you believe is possible. ● Better Than Rich is time and joy — Success isn't just money—it's having time back for family, hobbies, and the life you want.  Links Mentioned  ● The Lighting Lizards website and contact form ● AOLP Association of Outdoor Lighting Professionals ● International Landscape Lighting Institute ● Ryan Lee Landscape Lighting Secrets ● Better Than Rich BTR 

What happens when some of the biggest voices in home services come together for a no-filter, high-impact roundtable? Chris gathers industry giants Tommy Mello, Ismael Valdez, Chad Peterman, and more for a raw, unscripted take on where the home services industry stands, and where it's headed. From AI disruption to market shifts, personal growth to door-knocking tactics, this episode is as real as it gets. No fluff, just straight talk from people who've built it, lived it, and are shaping what's next. If you've ever wondered what it sounds like when the best in the biz drop the mic on deals, discipline, and development, this is it. Tune in for hard truths, unexpected laughs, and a whole lot of value.   Additional Resources: Listen to the original episode! Learn more about To the Point Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network) Subscribe to CSTG on YouTube! Connect with Chris on LinkedIn Chad on LinkedIn Chad Peterman | CEO | Author Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Personal development drives business success Door-knocking requires deep investment to work AI will dramatically improve trade profitability Therapy and coaching help leaders show up better  

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AI can save hours every week if you know how to use it right. In this episode of Masters of Home Service, host Adam Sylvester sits down with Ryaan Tuttle, owner of Best Handyman Boston, and Phil Risher, owner of Phlash Consulting, to explain how AI tools like ChatGPT are transforming marketing, estimating, and even hiring. Learn how to train AI on your service business to move faster, make better decisions, and stop wasting hours on busywork. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

Get inspired by the service pros who are rewriting the rules. On Masters of Home Service, we go beyond the how-tos and into the real stories of tradespeople building thriving businesses. From lawn care to locksmithing, hear how these entrepreneurs are scaling up, showing up, and turning everyday jobs into something bigger. Hosted by Jobber.

This week Chris Schaeffer discusses issues around the home service industry in Google Ads. The market has changed and many businesses are lowering their budgets and changing their strategies for ppc in the home services industry. Let's talk about why the ppc home service industry is dying.Try Opteo for free for 28 days - https://opteo.com/pspChris Schaeffer - http://www.chrisschaeffer.comSubmit a Question - https://www.paidsearchpodcast.com

How do you turn a beat-up cargo van and a funny name into a $300 million empire? Nick Friedman, co-founder of College Hunks Hauling Junk & Moving, joins UpFlip to reveal the blueprint behind one of America's most iconic service brands.From a summer side hustle to over 200 locations, Nick breaks down the exact systems used to survive the 2008 housing crash, COVID, and volatile markets.In this episode, you'll learn:The "Purple Cow" Strategy: Why a funny name and bright orange trucks were the ultimate "pattern interrupt" to dominate a crowded market.Guerilla Marketing: How to use your vehicle as a rolling billboard and secure high-visibility parking spots for free.The E-Myth Shift: The specific moment Nick realized he had to stop driving the truck to start building the business.The H.U.N.K.S. Acronym: How to build a world-class company culture using values (Honest, Uniformed, Nice, Knowledgeable, Service).Systems Before Scale: Why documenting simple tasks (like safety checklists) allowed them to franchise successfully."Who Not How": The mindset shift required to go from incremental growth to 10x expansion.The "Why, Where, Who" Framework: Why you must define your destination before worrying about the tactical "how."Loyalty Loops: How to turn a one-time moving customer into a lifetime referral source.Surviving Adversity: Lessons learned from launching a franchise model during the peak of the 2008 financial crisis.10x vs. 2x Planning: How to set audacious 10-year goals and reverse engineer them into quarterly "rocks."Timestamps:(00:00) Intro: From Cargo Van to $300M(02:15) The Origin Story: Winning a Business Plan Competition(05:40) Naming the Business & Standing Out(08:30) Guerrilla Marketing Tactics (The Rolling Billboard)(11:50) When to Transition to Paid Ads(15:30) Building a World-Class Customer Experience(18:45) The "E-Myth" Moment: Working ON the Business(22:10) The "Why, Where, Who" Framework(26:00) Overcoming the 2008 Crash & Adversity(31:15) The Fan Blitz: Best Books & Early MistakesTags:  Business scaling, Entrepreneurship, Home Services, College Hunks, Business growth, Business leadership, Customer retention, Junk HaulingResources:Grow your junk removal business today: https://www.upflip.com/course/moving-and-junk-removal-blueprintConnect with Nick: https://www.instagram.com/nickfriedman1/?hl=en

In this conversation, Emily Shetterly shares her journey from a challenging upbringing in Baltimore to becoming a successful entrepreneur in the HVAC industry. She discusses the importance of personal development, innovative business strategies, and her vision for the future, including plans for growth and community empowerment. Emily emphasizes the significance of mindset in business success and the need for continuous self-improvement.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Working nonstop, but the money never shows up? In this episode of Masters of Home Service, host Adam Sylvester talks with Wilson Betances, electrical contractor and founder of Energize Us EDU, about how unpaid invoices spiraled into massive debt and nearly cost him his home. Hear the wake-up call that changed everything, and the simple habits that helped him fix his systems and take control of cash flow. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at https://bit.ly/4olKiNR

#745 What if scaling your business didn't require a marketing degree — just the right systems and mindset? In this episode, host Brien Gearin chats with Phil Risher, founder of Phlash Consulting, about how he built a multi-million dollar consulting company from the ground up — without a traditional marketing background. Phil shares his unconventional journey from working at Enterprise Rent-A-Car to living in a school bus, to eventually helping home service businesses scale fast with a unique blend of consulting, content marketing, and strategic partnerships. You'll hear how he transitioned from solopreneur to building a high-performance team, productized his services, and structured his business to run without him in the day-to-day. If you're a service-based entrepreneur looking to grow and systematize your business, this episode is packed with practical strategies and inspiration! (Original Air Date - 5/24/25) What we discuss with Phil: + From school bus living to CEO + Scaling home service businesses + Productizing a service business + Hiring without agency experience + Building referral partnerships + Managing consultants with performance pay + Leveraging CRMs like Jobber + Tracking return on ad spend + Growing through content marketing + Structuring a business for time freedom Thank you, Phil! Check out Phlash Consulting at ⁠PhlashConsulting.com⁠. Follow Phil on ⁠LinkedIn⁠ and ⁠YouTube⁠. Watch the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠video podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ of this episode! To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

This Day in Legal History: Nixon's PlumbersOn January 7, 1972, President Richard Nixon announced the formation of a special unit within the White House to investigate and prevent leaks of classified information, which would eventually evolve into the so-called “Plumbers” unit. This decision followed the publication of the Pentagon Papers by Daniel Ellsberg in 1971, which deeply embarrassed the Nixon administration. Although the formal establishment of the Plumbers occurred in July 1971, Nixon's January 7 remarks to his aides marked a turning point in the administration's shift toward covert activity to manage political threats.The Plumbers were tasked with stopping or punishing perceived enemies of the administration. This group would go on to commit the break-in at the office of Ellsberg's psychiatrist, and many of its members were later involved in the June 1972 burglary of the Democratic National Committee headquarters at the Watergate complex—an event that ultimately unraveled Nixon's presidency. The actions undertaken by the Plumbers and their associates triggered investigations into abuse of executive power, illegal surveillance, and obstruction of justice.This date is significant in legal history because it underscores the dangers of unchecked executive authority and the use of government resources for political ends. The legal fallout from these events led to reforms in campaign finance, surveillance, and oversight of executive conduct, including the passage of the Ethics in Government Act and the strengthening of the Freedom of Information Act.Nicolás Maduro's arraignment in a U.S. federal court marks a rare and complex legal confrontation over the prosecution of a sitting foreign leader. Charged with narco-terrorism and drug trafficking, Maduro pleaded not guilty and asserted he remains Venezuela's legitimate president. His defense hinges on two main arguments: a claim of head-of-state immunity under international law and an allegation that he was unlawfully abducted by the U.S. military. The U.S. government counters that Maduro lost legitimacy after a disputed 2018 election and is not entitled to immunity.Legal scholars suggest that immunity claims in criminal cases are uncommon but not unprecedented. Former Panamanian leader Manuel Noriega attempted a similar defense, which failed, though he never held the official title of president. U.S. courts have dismissed civil suits against sitting leaders based on State Department recognition, but criminal immunity has a narrower scope. The court will also examine whether Maduro's alleged actions were part of his official duties—a critical factor in determining immunity.Even if immunity is denied, prosecutors may still face challenges proving Maduro's direct involvement in the conspiracy. Analysts note the indictment lacks strong ties between Maduro and specific terrorist or trafficking acts, though the Justice Department may be withholding key evidence. The defense is expected to argue aggressively that Maduro's arrest violated international law, echoing arguments rejected in the Noriega case.Maduro's immunity claim tests US power to prosecute foreign leaders | ReutersNick Reiner, the 32-year-old son of slain filmmaker Rob Reiner, is scheduled to enter a plea this Wednesday to two counts of first-degree murder in the fatal stabbings of his parents. His initial court appearance in December was postponed at his defense attorney's request, citing complex legal issues. Rob Reiner, 78, and Michele Reiner, 70, were found dead in their Los Angeles home on December 14, both having suffered multiple stab wounds. The killings, which occurred just hours before a planned event with the Obamas, shocked both Hollywood and political communities where Rob Reiner had long been influential.Prosecutors have not yet announced whether they will seek the death penalty, though capital punishment is currently under a moratorium in California. The case has drawn intense public scrutiny, especially after reports that Nick argued with his parents at a holiday party the night before their deaths. He was later found and arrested near a downtown park.Nick Reiner, who lived in a guest house on the property, has a well-documented history of drug addiction and homelessness. His struggles formed the basis of the 2015 film Being Charlie, which he co-wrote with his father. Rob Reiner, known for his role as “Meathead” in All in the Family and for directing beloved films like The Princess Bride and A Few Good Men, was a towering figure in both entertainment and Democratic politics. Michele Reiner was a producer and former photographer known for her 1980s portrait of Donald Trump. The motive behind the killings remains unclear.Son of slain Hollywood filmmaker Rob Reiner due back in court | ReutersA panel of judges on the 9th U.S. Circuit Court of Appeals appeared doubtful of Meta Platforms' effort to dismiss over 2,200 lawsuits alleging that its platforms—along with those of Snapchat, YouTube, and TikTok—were intentionally designed to be addictive to young users. At the heart of the appeal is whether Section 230 of the Communications Decency Act shields these companies from liability for harm allegedly caused by their platform designs, not just user content.The judges questioned whether it was premature to consider the companies' immunity claims at this stage, given that the underlying cases are still in early litigation. They noted that most appeals occur only after a final judgment has been issued. Meta's attorney argued that defending such massive litigation now, without immunity protection, would be an undue burden. However, the panel suggested the district judge—Yvonne Gonzalez Rogers—had left the door open to revisiting Section 230 defenses later in the process.The lawsuits, brought by states, municipalities, school districts, and individuals, claim the platforms contributed to rising youth mental health issues like depression and body image disorders. The plaintiffs argue these are not content-related claims but rather focus on harmful platform features that fall outside Section 230 protections.Judge Jacqueline Nguyen pointed out that the language of Section 230 doesn't clearly grant the sweeping immunity Meta is claiming. Other judges on the panel, appointed by both Republican and Democratic presidents, also showed skepticism toward the broad interpretation of immunity being asserted by the companies.US appeals court appears skeptical of Meta, social media companies' bid to cut off addiction lawsuits | ReutersSeveral major class action lawsuits with billions of dollars at stake are set for key appellate decisions in 2026, targeting high-profile companies across tech, entertainment, sports, and real estate. In one case, Live Nation is appealing a ruling that certified a nationwide class action accusing it of inflating ticket prices over 15 years for events at major venues, involving over 400 million ticket sales.Apple is also facing renewed scrutiny as consumers seek to reinstate a class action alleging its App Store rules created a monopoly, leading to $20 billion in overcharges. A lower court had decertified the class of nearly 200 million customers, but the 9th Circuit has agreed to review that decision.Meanwhile, the NCAA is defending a historic $2.8 billion settlement compensating college athletes for past use of their name, image, and likeness. Although the deal received widespread support, appeals have temporarily delayed payments to affected athletes.The NFL is facing a critical appeal after a $4.7 billion jury verdict over its “Sunday Ticket” broadcast package was thrown out last year. Consumers and businesses want that verdict reinstated, arguing the NFL monopolized out-of-market game access.In the hotel sector, the 3rd Circuit will decide whether to revive claims that Atlantic City resorts, including Caesars and MGM, colluded on room prices using algorithmic pricing software—similar to claims already dismissed in a Las Vegas case now potentially heading to the U.S. Supreme Court.Finally, the 8th Circuit will examine objections to settlements totaling over $668 million in a class action accusing real estate firms, including Warren Buffett's Berkshire Hathaway-owned HomeServices, of fixing commission rates nationwide. Plaintiffs say the deals are fair; critics argue they don't go far enough.Billions in balance for US companies fighting class action appeals in 2026 | Reuters This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.minimumcomp.com/subscribe

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Send us a textWhat if the trait you're most proud of—being the one who always steps in—quietly destroys your profit and peace of mind? We dive into over-responsibility as a hidden profit killer and lay out a practical plan to reclaim your time, your culture, and your margins. With leadership coach and author Roger Daviston, we break down the mindset shift that changes everything: you are responsible to your team, not for your team.We get specific about what boundaries look like in home services. From the installer who wants you to fix a supplier problem, to the friend who bypasses dispatch for a “quick favor,” to the manager who avoids hard talks, we share scripts and frameworks that push responsibility back to role owners. You'll hear how “What do you think you should do?” becomes a coaching habit, not avoidance, and how trust but verify systems prevent chaos without smothering initiative. We also tackle the painful costs of inconsistency—underperformers lingering, KPIs tracked then ignored, family exceptions eroding standards—and how documented expectations and progressive discipline restore clarity.This conversation is a playbook for building a culture of ownership: clear role ownership, process adherence, measurable accountability, and the courage to let things break so people can learn. Roger shares resources on the service call process and team alignment, and we connect the dots between healthy leadership and better marketing outcomes—because confident, supported teams show up differently for customers. Ready to stop bottlenecking decisions, reduce callbacks, and scale beyond your personal capacity? Press play, take notes, and try the questions and boundaries we outline today.If this helped, subscribe, share the show with a fellow contractor, and leave a quick review so more owners can find it. What's one boundary you'll set this week?If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content. Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram. From the Yellow Chair is powered by Lemon Seed, a marketing strategy and branding company for the trades. Lemon Seed specializes in rebrands, creating unique, comprehensive, organized marketing plans, social media, and graphic design. Learn more at www.LemonSeedMarketing.com Interested in being a guest on our show? Fill out this form! We'll see you next time, Lemon Heads!

Payroll shouldn't be a guessing game. In this episode of Masters of Home Service, host Adam Sylvester talks with Forrest Derr, Fractional COO of Derr Consulting, and his client, Jerry Jackson, a business owner running four home service companies on Jobber. They unpack how tracking time the right way helped them clean up payroll, reduce unbillable hours, and make smarter decisions using data like SPH (Sales Per Hour). Every hour counts—here's how to make them work harder for your business. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

Still stuck in a cycle of posting jobs, waiting, and disappointing results? For many contractors, hiring feels unpredictable with changing labor markets, employee expectations, and stale job postings. On this week's episode, Kelly Presgrave, President & CEO of Work With Your Handz, breaks down how top contractors bring structure and predictability to hiring. From the […] The post Attract & Keep Top Talent in Home Services first appeared on My Contractor University | Dashboard.

This is our annual Church at Home sermon we have on the last week of December to give our volunteers and staff a day to rest for the holidays! Enjoy this pre-recorded sermon where Pastor Jeff speaks on the highlights of 2025, and how we can prepare for 2026 spiritually!

MY NEWSLETTER - https://nikolas-newsletter-241a64.beehiiv.com/subscribeJoin me, Nik (https://x.com/CoFoundersNik), as I interview Justin Donald (https://x.com/justindonald). In this episode, I sit down with the author of the Wall Street Journal bestseller, The Lifestyle Investor, to discuss his unique approach to wealth creation. Justin shares how he transitioned from being a "slave" to his sales business at Cutco to achieving financial freedom by investing in passive income assets.We dive into his early success with mobile home parks, his "flywheel" strategy for real estate, and why he currently spends up to $500,000 a year on masterminds and private coaching. From buying dog training companies to scaling home maintenance businesses with VC backing, Justin explains how to stop "buying a job" and start buying back your time.We also touch on his commitment to impact, with all his book proceeds going to fight human trafficking.Questions This Episode Answers:1. How can you achieve financial freedom before you even become a millionaire?2. Why are mobile home parks considered a premier niche for passive income and scale?3. What is the difference between survival income, lifestyle income, and earned income?4. How do you use a "cash cow" business to fund a diversified portfolio of private investments?5. Why are masterminds and peer groups the ultimate shortcut to business growth and deal flow?Enjoy the conversation!__________________________Love it or hate it, I'd love your feedback.Please fill out this brief survey with your opinion or email me at nik@cofounders.com with your thoughts.__________________________MY NEWSLETTER: https://nikolas-newsletter-241a64.beehiiv.com/subscribeSpotify: https://tinyurl.com/5avyu98yApple: https://tinyurl.com/bdxbr284YouTube: https://tinyurl.com/nikonomicsYT__________________________This week we covered:00:43 The Value of Networking and Masterminds01:34 Welcome to Nikonomics01:58 Interview with Justin Donald Begins04:01 Justin's Early Career and First Investments08:52 Transition to Real Estate Investments12:03 Balancing Business and Real Estate16:41 Achieving Financial Freedom24:23 Personal Reflections and Future Plans25:51 Back to the Show25:52 Achieving Financial Freedom27:35 Real Estate Investments and Growth29:00 Business Ventures and Success Stories32:35 The Power of Masterminds44:06 Investing in Yourself47:15 Rapid Fire Questions50:02 Conclusion and Final Thoughts

In this episode of The New Flat Rate Podcast, Claire breaks down her path to becoming a franchise owner in home services, including the risks, mindset shifts, and support systems that made it possible. She shares honest insight into burnout, team culture, franchising realities, and the importance of building a business where people want to work—while still striving to be the best in a competitive market.Social Media Links:InstagramTNFR- ⁠⁠⁠https://www.instagram.com/thenewflatrate⁠⁠FacebookTNFR- https://www.facebook.com/TheNewFlatRate⁠⁠LinkedInTNFR- https://www.linkedin.com/company/the-new-flat-rate-inc-/posts/?feedView=all⁠⁠Claire Carreras- https://www.linkedin.com/in/claire-carreras/Links and Resources:⁠⁠https://thenewflatrate.com/https://www.1tomplumber.com/

Originally uploaded December 12th, reloaded December 26th. Jeffrey Mosher welcomes David Montanez, VP Franchise Development, and Josh Minturn, VP of Development Authority Brands, a Maryland based company with a heavy presence in Southeastern Michigan, Bloomfield Hills, from Arlington, Tennessee and Omaha, Nebraska 1. With layoffs and hiring slowdowns nationwide, why is franchising becoming an attractive option for professionals seeking stability and growth? 2. What makes Detroit a particularly strong market for home-service franchises right now, and how are local economic conditions shaping opportunity? 3. Authority Brands owns 16 home-service concepts. How does a multi-brand approach help franchisees maximize opportunities in a single market? 4. What kinds of support and resources does Authority Brands provide to franchisees to help them succeed, especially in a challenging economy? 5. Can you share an example of a local franchisee in Detroit who is successfully navigating these trends, and what lessons others might learn from them? 6. As we move into 2026, what trends do you expect will drive growth in franchising and home services, both locally in Detroit and nationally? » Visit MBN website: www.michiganbusinessnetwork.com/ » Subscribe to MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/

✈️ SOFTWARE FOR HOME SERVICE BUSINESS: https://home.works

In this episode of Owned and Operated, John Wilson sits down with Sam Preston, CEO of Service Scalers, to break down one of the most overlooked (and misunderstood) marketing channels in home services: Nextdoor.They unpack why Nextdoor feels annoying—but works incredibly well when used the right way. From neighborhood recommendation posts to organic storytelling, this platform behaves less like Google Ads and more like a digital referral engine.John and Sam discuss why salesy ads and coupons usually flop, while real-world job photos, personal narratives, and community-driven content quietly generate high-intent leads. They also explore how small operators are winning big by treating Nextdoor like a mix of Google Business Profile + Facebook Groups, and why larger companies struggle to replicate that authenticity.The conversation covers the three ways to win on Nextdoor (ads, organic posting, and commenting), common mistakes contractors make, and how operators can turn technicians into content creators to scale neighborhood trust—without blowing up their marketing budget.If you're looking for more phone calls, higher close rates, and marketing that actually feels like referrals—this episode breaks down how to think about Nextdoor the right way.What You'll LearnWhy Nextdoor behaves more like referrals than traditional lead genThe three ways to market on Nextdoor (and which ones actually work)Why organic, narrative posts outperform coupons and adsHow small, local operators beat larger brands on trustThe role of social proof in neighborhood-driven platformsHow to turn field techs into authentic content creatorsThe biggest mistakes that get contractors ignored—or kicked offHost: John WilsonGuest: Sam Preston

https://www.njlocalmarketing.com/Slower seasons don't mean fewer customers. Discover practical marketing strategies home service businesses use to stay visible and win future bookings. NJ Local Marketing, LLC City: Old Bridge Address: 22 Sherwood Lane, Website: https://www.njlocalmarketing.com

In this conversation, Richard Lewis and Adam Hanover, founders of Redwood Services, discuss their unique approach to private equity in the home services industry. They emphasize the importance of partnerships, culture, and a long-term investment strategy that prioritizes the growth and success of local businesses. The discussion covers their backgrounds, the philosophy behind their 'build to hold' strategy, and the significance of operational excellence and leadership in achieving sustainable growth. They also address the perception of private equity and the role of technology in enhancing business operations. 00:00 Introduction to Redwood Services and Its Founders 06:01 Adam Hanover's Background and Investment Philosophy 08:57 The Build to Hold Strategy in Private Equity 11:46 Partnerships and the Importance of Culture 14:56 Revenue Streams and Operational Excellence 20:55 Identifying Ideal Partner Companies 23:47 Economies of Scale vs. Local Management 32:47 Marketing and Customer Retention Strategies 38:57 Lessons Learned and Advice for New Entrepreneurs 42:08 The Role of Technology in Home Services 44:46 The Perception of Private Equity

This episode sponsored by Serenity Roofing & Construction   LightSpeed VT: https://www.lightspeedvt.com/ Dropping Bombs Podcast: https://www.droppingbombs.com/ In this raw Dropping Bombs episode, Billy Fain reveals the roofing secrets behind how he escaped 25 years of miserable retail to bootstrap the debt-free, 8-figure Serenity Roofing & Construction empire. From praying broke with $400 to his name to ranking #93 nationally in year one, Billy shares the discipline, cash flow strategy, and sales-over-labor mindset separating millionaires from broke hard workers.   Hear the unfiltered truth: surviving a $130K scam, working 110-hour weeks, and why 97% of roofing startups fail. Billy breaks down the $3M apartment deal that funded his first commercial property, why hard work alone is a trap, and the exact commission structure that built his fortune. If you're ready for the blueprint to escape corporate handcuffs and build real wealth through grit and execution, this conversation is essential.  

In this episode of the Grow A Small Business Podcast, host Troy Vance Morris, the founder of Deliver Service Now institute, joins the podcast to share his journey from a decade at Disney to building and scaling multiple successful home service businesses. He talks about creating premium customer experiences, growing his companies to a point where he now works only 90 minutes a week on operations, and the strategies he uses to retain loyal clients. Vance also explains how he transitioned from employee to entrepreneur, overcame major financial challenges, and built a strong team culture. His story highlights resilience, smart marketing, and the power of systems in business growth. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: 1. What do you think is the hardest thing in growing a small business? Vance Morris has shared that the hardest thing is simply sticking with it. Most people give up too early when they hit financial pressure, setbacks, or slow periods, but long-term success comes from pushing through those tough moments. 2. What's your favorite business book that has helped you the most? Vance Morris has shared that his most valuable business book is "The Ultimate Sales Letter" by Dan Kennedy, which transformed how he approaches marketing and communication with customers. 3. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Vance Morris has shared that he regularly uses MasterClass for high-level learning from experts, and finds it extremely useful for expanding mindset and gaining inspiration from top performers in different fields. 4. What tool or resource would you recommend to grow a small business? Vance Morris has shared that every small business must have a CRM (Customer Relationship Management system) to track clients, marketing, and follow-ups — it becomes essential once your customer base grows. 5. What advice would you give yourself on day one of starting out in business? Vance Morris has shared that he would tell himself "Don't give up." There were many moments when quitting seemed easier, but staying persistent through financial challenges is what led to long-term success. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Deliver an experience your competitors can't copy and your customers won't forget — Vance Morris You can't grow a business you're not measuring every single day — Vance Morris Freedom in business comes from systems, not from working more hours — Vance Morris      

In this episode, Matt talks about resetting the scoreboard in your home service business. He talks about what it means to chase your own goals and how it's essential for true happiness and owning a business that serves you and your family. WANT MATT'S HELP WITH MARKETING OR COACHING? https://www.serviceindustrycoach.com JOIN THE FREE FACEBOOK GROUP! https://www.facebook.com/share/g/1GkFkPJuah/

In this episode of Owned and Operated, John Wilson and Jack break down what “smart investing” actually looks like for home service operators—starting with the truth most owners miss: if you run a business, you're already an investor. You're investing money, attention, and people every day.They start with a practical framework for P&L investing (software, headcount, SG&A): if your business sells for a multiple, then any new expense should produce a return that justifies that multiple—otherwise, you may be quietly reducing enterprise value.From there, they unpack the difference between balance sheet investments (trucks, equipment, inventory) vs P&L investments, why banks and buyers mostly care about EBITDA, and how focusing on fewer initiatives can drive more profitable growth.Then they shift into the “outside the business” conversation: when diversification helps, when it's a distraction, and how operators can think in two buckets—cash-flow assets that fund life, and enterprise-value assets that build wealth.If you're adding software, hiring leaders, buying equipment, or debating real estate vs reinvesting in the core business—this episode gives you a clean way to think about ROI, focus, and capital allocation.What You'll LearnWhy every operator is an investor (capital, people, and attention allocation)A simple rule for P&L expenses: should this generate a 3x+ return based on your business multiple?The difference between investing on the balance sheet vs the P&L

Why do some home service companies stall at $5M while others explode past $50M?

Struggling to stand out—or just want customers to feel more confident saying yes? In this episode of Masters of Home Service, host Adam Sylvester talks with Phil Risher, founder of Phlash Consulting, about four videos every business owner should use to improve their sales process: welcoming the new lead, the quote walk-through, the “you chose us” follow-up, and the invoice wrap-up. Short, purposeful videos like these personalize the customer journey and give clients a clear, memorable reason to say yes.   New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

What if a stranger inviting you to build a boat halfway around the world led to meeting your wife, building a family, and discovering your life's work? In this episode, John Caprani, video advertising specialist for home service businesses, shares his unconventional journey from Ireland to West Africa to Fiji and finally to Spain. After meeting a Swiss sailor named Hans in 2011, John packed everything for a one-way ticket to Senegal to build a 72-foot wooden sailboat. That adventure led to a job in Fiji doing construction project management, where he met his wife within six weeks, married her six months later, and became a father 10 months after that. Six years later, with two kids under three and a deep dissatisfaction with his corporate job, John made the leap into entrepreneurship at age 37. Now specializing in video advertising for home service businesses generating $1M to $5M annually, he's helped clients book $800K in 30 days and $95K in 40 days using a simple approach that most marketers overlook: putting the founder on camera and building trust through personality instead of just showcasing work. John reveals why trust matters more than perfect craftsmanship when entering someone's home, why employees can never sell as effectively as founders on video, and how narrowing his focus to home services transformed his results.   [00:02:20] The Technology That Makes the World Smaller John is in Valencia, Spain (nine hours ahead of Seattle) Zoom and modern technology make global conversations seamless Kevin used to commercial fish in Alaska before technology like this existed The ability to work from anywhere is now a reality [00:04:00] What John Does: Video Advertising for Home Service Businesses Spent years as a copywriter but found it hard to sell to uneducated buyers Shifted 18 months ago to focus specifically on home service businesses Serves businesses doing upgrades: walls, paving, air conditioning, barns, storage units, renovations, landscaping Specializes in video advertising on Facebook and Instagram only Works with businesses selling high-ticket services for the home [00:06:33] Why Home Services Is Different: Trust Over Technique Local business marketing is not as sophisticated as e-commerce or online coaching Most local businesses aren't doing video marketing at all Those who do focus on work being done (pictures of installations) which doesn't solve the real problem John's approach: focus on personality and the business owner themselves [00:08:38] Kevin's Parallel Journey: Carpet Cleaning in 1995 Started carpet cleaning and restoration business in 1995 Blew through $300K in first year following traditional industry approach Advertised "two rooms and a hallway for $59.95" (then dropped to $49.95) Key lesson: trust is huge when you're in people's homes while they're at work [00:13:04] John's Background: From Father's Business to Sailing Father was entrepreneur in publishing, graphic arts, and printing Tried entrepreneurial things as teenager but they didn't work out Spent twenties traveling, went to UK, learned woodworking skills Learned artisan craft skills, made lovely things, lived hand to mouth existence Everything changed when he got married, needed more stability [00:14:20] The Construction Years: Getting Promoted Out of Success Friend offered job in construction industry doing project management for holiday resort renovations Was good at project management, actually being on site Got promoted out of job he was good at into job he sucked at: marketing and sales Had to learn copywriting and marketing to sell to traveling business clients [00:15:40] The Big Decision: Quit at 37 with Two Kids Under Three In 2018, didn't want to stay in construction, wanted freedom Knew online meant he could travel, move countries, income unaffected Was 37, married, two kids under age three Had enough money to live for maybe three or four months Quit job in September 2018, got first couple of clients, took it from there [00:20:16] The Jockey and the Horse John likens his role to being a jockey "The horse you ride on is most of the race won" Not magic on his part, certain factors need to be in place When it works, it really works [00:22:00] The Sweet Spot: Five to Fifteen Person Teams Prefers smaller businesses: 5-15 people team Direct relationship with founder No layers of bureaucracy Say "Can you help me?" John says "Yes," they say "Okay, let 'er rip" Bigger businesses (20-30+ people) have marketing team in-house, bureaucracy, people covering their own ass [00:23:08] The Non-Negotiable: A Good Assistant on the Phone John needs business owner to have assistant who is good on the phone When leads come in, owner should NOT be doing screening or appointment setting Owners are often best salesperson but definitely not best appointment setter They start to hate it because it's beneath them, then they hate John [00:27:00] The One-Way Ticket to Senegal Hans said: "I'm not gonna buy your ticket there, but I'll pay for everything after. I want to see that you get there on your own steam" "Show up at Dakar Airport in Senegal on such and such day, I'll be there to pick you up" John packed up, sold his vehicle, got one-way ticket to Dakar Worked together for 10-11 months building the boat, launched it, did sailing together [00:27:47] The German Guy in Fiji Hans was going to sail elsewhere, John didn't want to go back to Ireland Asked Hans: "Do you know anybody else who might have something interesting?" Hans: "I know this German guy in Fiji doing work on holiday resorts" German guy called a few days later: "I need a man. Can you be here in two weeks?" John: "Would you buy me a ticket?" German: "I'll send you a ticket today" Packed up from London, jumped on plane to Fiji [00:29:40] From Project Management to Sales to Entrepreneurship Started doing dusty construction project management on site in Fiji Got better at job, got promoted to sales Had to learn about selling Led to 2018 decision: "I have these sales skills, I know copywriting, I want out of construction, let's quit and go do my own thing" [00:30:06] The Big Leap: Married, Kids, No Steady Paycheck Pretty big step going from steady paycheck to own thing Mentally tough, but felt like it was now or never at 37 with two kids under three "Gun to the head moment, and gun to the head is a great motivator" Family helped: gave them place to stay while getting on feet in Ireland Wife was rock solid: "I don't understand why you're doing this, but if you want to do it, I'll support you" [00:32:20] The Turning Point: Everything's Actually Okay About 18 months after quitting, I was constantly worried: "Is this gonna fail?" Looked at himself: "Everything's okay. We've still got a place to live. Kids still have shoes. We have food. Nobody's going hungry" "This might not be working perfectly, but it's working. I've covered the basics. We're surviving and I can grow from here" [00:33:20] Five Years Later: Life in Valencia, Spain In 2024, decided time to move on from Ireland Glad to spend those years there, reconnect with family Wanted kids to know his family, wanted wife to become Irish citizen Sold up everything, packed into two cars, road tripped from Ireland to Spain Life has become so much better since moving to Spain [00:36:00] The Integration Life: No Rules About When You Work Don't have work-life balance with entrepreneurship Do get work-life integration if you're smart about it Bring everything in, don't live by rules about finishing work at certain time or can't do anything on weekends Do what you can when you can, find time to get everything in [00:39:38] Where to Find John Website: firedigitalmarketing.com (short video explaining what he does and how it helps) Facebook: John Caprani (most active there) Can get sense of who he is, his opinions and thoughts before reaching out Best place to connect [00:42:40] Repetition Over Perfection First time around won't be perfect, won't be what you feel is perfect in your mind Kevin's coach had him make 24-25 videos in one day walking through a process Every time got more comfortable, didn't have to think about what to say, got the flow [00:44:06] What Really Works: Belief and Confidence All the fancy copywriting, hacks, tactics are good, valuable, useful But what really works better than anything else: somebody who believes in what they do and has some confidence in themselves That'll convert better than anything   KEY QUOTES "If you are an eight out of 10 at your work, but you're like 10 out of 10 in terms of a human being and being trustworthy, people would care about that more than being a 10 out of 10 in the work and maybe being a five out of 10 in the character side of things." - John Caprani "Gun to the head is a great motivator. It'll get you to do shit you wouldn't normally do." - John Caprani "You don't get work-life balance [as an entrepreneur], but you do get work-life integration if you're smart about it." - John Caprani "There's nobody but the founder of a business who really has the conviction and has enough on the line to actually sell it as effectively on video." - John Caprani "All the different fancy copywriting and hacks and tactics, in the end, what really works better than anything else is somebody who believes in what they do and has some confidence in themselves. That'll convert better than anything." - John Caprani CONNECT WITH JOHN CAPRANI 

In this episode of Owned and Operated, John Wilson sits down with Ken Goodrich — legendary home services operator, turnaround specialist, and former CEO/Chairman of Goettl Air Conditioning & Plumbing — to unpack what it really takes to build, scale, and successfully exit a home service business.Ken shares the origin story that shaped his entire career: buying his first HVAC business at 25, getting crushed by payroll tax mistakes, and discovering The E-Myth at the exact moment everything fell apart. That wake-up call turned into a repeatable business-building playbook — one he's used to build and sell six home service companies, including taking Goettl from $11M in revenue and losing $3M to $250M across 11 locations and 1,000+ employees.John and Ken dig into the real mechanics of multi-location growth: why most owners hit a wall, how daily scoreboards and call-by-call discipline keep branches aligned, and what changes before you have a full senior leadership bench. Ken also lays out his view on the “sweet spot” for exits, when to bring on capital, and why operators should treat every growth phase like a 1,000-day value creation sprint.If you're thinking about acquisitions, preparing for multi-market expansion, or asking “when is the right time to take chips off the table?” — this episode is the blueprint.What You'll LearnHow Ken used E-Myth systems to go from tech-owner chaos to scalable processThe multi-branch management cadence that keeps remote locations on-trackWhy “easy lead years” create sloppy habits — and how to run with a scarcity mindsetThe real EBITDA thresholds that change your exit options and multiples

Want to scale your service business without burning out or bottlenecking your team? In this episode, Fractional COO Forrest Derr and coach Jeff Guldalian (The 360 Electrician) break down the exact systems high-performing businesses use to grow past $1M. Hear how to step out of daily decisions, train your team to quote and invoice in the field, and build simple, documented processes that get used—all part of the $1M systems checklist.   New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

In this week's episode, Bill sits down with contractor and business owner Jason White to unpack the real world of contractor marketing. From building a business through SEO and reviews to adapting as technology and AI reshape the home services industry. They dive into the shifts happening in 2026, the future of automation, and what small businesses need to know to stay competitive. With plenty of laughs, job-site stories, and honest insights, this episode is a must-listen for anyone in home services or digital marketing!Let's connect! Send us a message and say hi.It's the end!No it's not! There's more. There's always more. Every Tuesday at 5AM EST we release new audio and video episodes. Come find us!But wait! Explore a wealth of tips, tricks, and insights on our various social channels:

Clay Lawrence built a generalist digital marketing agency to $17,000 a month, but quickly realized he had created a trap: he was exhausted, overworking, and constantly trading time for money on services ranging from drone footage to SEO. Desperate for a change, he took a massive financial risk—firing his clients and watching his revenue plummet to $4,500—to bet everything on a single, scalable idea that didn't require him to be the bottleneck.That bet was Review Harvest, a low-ticket SaaS focused entirely on automating Google reviews for home service businesses. By niching down and utilizing "trench knowledge" to understand his customers better than they understood themselves, Clay rebuilt his business from the ground up. Today, he generates over $35,000 in monthly recurring revenue (MRR) with a streamlined model that leverages software like HighLevel to do the heavy lifting, proving that a focused offer often beats a broad service.In this interview, Clay sits down with Ryan Atkinson to reveal the exact blueprint behind his pivot. They dive deep into the anatomy of a high-converting sales call, borrowing frameworks from Alex Hormozi to close deals on the spot, and discuss why the "Jack of all trades" model is a killer for agency growth. Whether you are looking to launch your first SaaS, maximize your HighLevel affiliate income, or master client acquisition through Facebook ads, this episode breaks down the tactical steps to build a business that serves your life, not the other way around.Takeaways:- Scaling a generalist agency is nearly impossible because you cannot afford to hire experts for every service; narrowing down to a single service allows for process automation and higher margins- Growth sometimes requires taking a financial step back; Clay intentionally dropped his revenue from $17k to $4.5k to rebuild a scalable model rather than remaining stuck in a service trap- The most scalable offer is often the one that works for every client without custom labor; automating Google review requests provided high value with zero ongoing manual fulfillment- Shifting focus specifically to home service businesses allowed the agency to double its growth because the messaging and operational knowledge became specialized and repeatable- Conducting over 1,000 sales calls provides "trench knowledge"—such as knowing a client's CRM software better than they do—which builds instant trust and authority during the sales process- A simple, singular value proposition (e.g., "The Google Review Guy") is significantly easier for networkers to remember and refer compared to a vague "full-service marketing" label- Low-ticket offers like reputation management rely on emotional impulse, making it critical to get leads on a call within 24 hours before their excitement fades- Sales calls should follow a structure of clarifying the prospect's pain, labeling the problem, and "selling the vacation" (painting a vivid picture of the future state) rather than just listing features- Success is often just surviving the lows; Clay faced a period where he only closed $6,500 in two months but credits his recovery to simply showing up every day despite the anxiety- Documenting the business journey on YouTube created a secondary income stream through HighLevel affiliate commissions, which now generates more profit than the agency itself.Tags: SaaS, Tech Ventures, Digital marketing, Affiliate marketing, Home Services, Business scaling, Business growthResources:Grow your business today:  https://links.upflip.com/the-business-startup-and-growth-blueprint-podcast Connect with Clay: https://www.instagram.com/claywlawrence/?hl=en

Home Service Business Coach helps busy home service business owners get off the truck and build a business that supports their ideal lifestyle. Through simple, proven systems, we help owners regain control of their time, increase their income, and create more freedom in their lives.Buy My Book - Get Off The TruckJoin The HSBC Accelerator™Book a CallFollow HSBC Social's:Facebook | Instagram | YouTube | HSBC Accelerator | Jobber | Home Service Business Coach Email: info@homeservicebusinesscoach.com

Doni Jones, owner of Don's Tree Services, started with $43, a vision, and no equipment. Today, she's running a $4M/year tree care business. In this episode of Masters of Home Service, host Adam Sylvester talks with Doni about building a values-driven company, creating a family legacy, leading with discipline and purpose, and how she plans to make her next goal of a $100 million+ valuation a reality. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

In this episode, Matt talks about why you are losing to the cheap competitors in your market and how to change it. MARKETING & COACHING https://www.serviceindustrycoach.com

Matt Koop, Vice President and Founder of The New Flat Rate, brings decades of experience in home service contracting, having worked his way up from service technician roles in plumbing, electrical, and HVAC. Through deep industry insight and innovation, Matt helps contractors maximize profits, build customer trust, and prevent burnout by adopting modern, proactive service strategies. His company's automatic presentation systems empower contractors to close jobs faster, provide consistent pricing, and offer premium options that address customers' long-term needs—not just immediate fixes. Matt's mission centers on empowering contractors to support their families, maintain stable finances, and do work they are proud of, all while delivering real value to homeowners. In this episode of Marketer of the Day, Matt shares how the information age changed the home services landscape—forcing contractors to adapt as savvy customers search for answers online and question traditional approaches. He explains the pitfalls of product-focused “good, better, best” options and introduces his proven system for presenting five tailored options for every job, ensuring both customer satisfaction and increased profitability. Matt's practical stories highlight the importance of proactive solutions, transparent communication, and aligning pricing with true business costs to create stable, thriving businesses that support contractors and their families. Quotes: “People want to buy the future. It's not just about solving a current problem, but about preventing the next one.” “In a confused mind, the answer is always no. Our job isn't just to educate, but to present options customers can understand and choose confidently.” “What got you here won't get you there. Contractors must adapt to today's market and rethink how they deliver value.” Resources: Visit Matt Koop's Website Connect with Matt Koop on LinkedIn Connect with Mark Koop on Facebook Follow Matt Koop on Instagram

In this episode, John Wilson sits down with Daryna Kulya, co-founder of Quo (formerly OpenPhone), to unpack one of the most underappreciated growth levers in home services: how you communicate as you scale. What starts as “one tech, one phone, one truck” quickly becomes a bottleneck once you're trying to hire CSRs, build a call center, and stop missing leads. Daryna shares the real story behind Quo's rebrand, why they're building for the long term, and how modern phone + text workflows are evolving with AI.They dive into the hard operational truth most contractors learn too late: you don't feel the communication pain until your customers already do. From missed calls, speed-to-lead, shared inboxes, and staffing by the hour (not the day), to AI call agents that outperform voicemail 3x, this is a tactical conversation for any operator trying to grow past the owner-operator stage. If you're scaling HVAC, plumbing, electrical, restoration, or any service trade — and you want to stop leaking revenue through missed calls and messy handoffs — this one's a must-listen.What You'll LearnWhy Quo rebranded from OpenPhone — and what that signals about the future of communicationThe hidden scaling trap of using your personal cell numberWhen contractors hire CSRs too late (and step out too early)Why staffing by the day hides the real missed-call problem

In this episode, John Wilson and Brandon Niro are joined by Zac Dearing from Mantel for a fast-paced, trivia-style breakdown of what homeowners actually want when buying HVAC and home services in 2025. Mantel just surveyed 500+ homeowners nationwide, and instead of guessing in the dark like most of the industry, we put real customer data on the board. John and Brandon compete to predict homeowner behavior — how many contractors people call, where they find you, what earns trust, how pricing impacts decisions, and what parts of the sales process truly move the needle.The results are a gut-check for any contractor, operator, or sales leader. Homeowners are still overwhelmingly finding contractors through Google and repeat relationships, AI search is basically nonexistent (despite all the noise), and reviews dominate how people assess quality. Even more interesting: millennials and baby boomers shop very differently, and the “price objection” narrative isn't as universal as we treat it in training. If you're trying to improve close rate, tighten your sales process, build real trust in the home, or decide how transparent to be with pricing and warranties, this episode is stacked with insights you can act on immediately.What You'll LearnHow many contractors homeowners contact before choosing oneThe real top channels homeowners use to find contractors in 2025Why AI search (ChatGPT/Perplexity/Claude) isn't driving discovery yet

If you're only focused on the house you're working on, you're doing it wrong. In this episode of Masters of Home Service, host Adam Sylvester talks with Keith Kalfas, owner of Kalfas Landscaping, and Daniel Dixon, CEO of SendJim, about the neighborhood marketing tactics that helped them dominate entire blocks. Learn 10+ ways to turn one job into five, get seen by the right people, and build route density to grow your business. New to Jobber? Masters of Home Service listeners can claim an exclusive discount for Jobber at http://bit.ly/4kAzgm0

Most contractors and home service owners don't struggle because they can't sell. They struggle because they lack a predictable client journey from cold to sale. Estimates vary wildly, every technician sells differently, and customers often drift into the “let me think about it” dead zone. Meanwhile, owners are left wondering how many jobs slip away simply due to an inconsistent process rather than customer resistance. In this episode, host Mike Abramowicz sits down with Curt Kempton, founder of ResponsiBid and former owner of an internationally awarded window cleaning and pressure washing business. Curt reveals how he engineered a curiosity-driven sales process that feels natural for technicians, reduces customer friction, and dramatically increases close rates. This conversation is a masterclass in sales psychology, customer experience, and systemizing the path from interest to investment. Timestamps: [00:00] Meet Curt Kempton [03:00] Building and selling an award-winning cleaning business [06:40] Why many tradespeople struggle with sales [09:20] What makes a good salesperson [13:30] Research Mode vs Decision Mode [17:45] Creating a predictable client journey [21:30] Pre-framing with video and email [24:00] Why line-item estimates reduce conversions [30:10] Running the in-home experience smoothly [34:45] Your selling process vs their buying process [38:40] How many options to present [44:30] Price anchoring and shifting customer expectations [48:30] Following up after a “no” [53:50] Curt's free sales audit quiz [54:50] What it means to be Better Than Rich Key Quotes “Curiosity is what leads good sales.” “If you don't participate in research mode, you won't be there when it flips to decision mode.” “Line-item estimates create moral tax for the customer.”“You are either taking them through your selling process, or they are taking you through their buying process.”“Follow-up keeps the door open so customers can return without feeling embarrassed.” Key Takeaways: A good salesperson prioritizes the customer's value, not their own agenda. Buyers move predictably from research mode to decision mode, and your process must meet them early.Pre-framing with simple videos and emails reduces objections before you ever arrive on-site. Presenting packages instead of line items eliminates overwhelm and increases conversions. Follow-up after a no often recaptures customers who regret choosing cheaper competitors. Mentioned Links: ResponsiBid: https://responsibid.com Sales Process Audit Quiz: https://responsibid.com The Better Than Rich Show YouTube Channel: https://www.youtube.com/@thebetterthanrich Connect with The Better Than RichWebsite - https://www.betterthanrich.com/Facebook - https://m.facebook.com/betterthanrich/Instagram - https://www.instagram.com/betterthan_rich/Twitter - https://mobile.twitter.com/betterthan_richTikTok - https://www.tiktok.com/@betterthanrichYouTube - https://www.youtube.com/channel/UC3xXEb7rKBvkCOdtWd4tj2ALinkedin - https://www.linkedin.com/company/betterthanrich

Home Service Business Coach helps busy home service business owners get off the truck and build a business that supports their ideal lifestyle. Through simple, proven systems, we help owners regain control of their time, increase their income, and create more freedom in their lives.Buy My Book - Get Off The TruckJoin The HSBC Accelerator™Book a CallFollow HSBC Social's:Facebook | Instagram | YouTube | HSBC Accelerator | Jobber | Home Service Business Coach Email: info@homeservicebusinesscoach.com

In today's episode, Matt breaks down the five biggest mistakes he sees home service business owners make that keep them stuck, stressed, and unable to scale. If you fix even one of these, your business will grow. Fix all five? Total game changer. Shop Print Marketing: https://www.serviceindustrycoach.com/collections/print-marketing Work With Me 1:1: https://www.serviceindustrycoach.com/collections/coaching-packages

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How do you lead 40,000 agents, stay fit, balance family, and navigate industry change? In this Stay Paid interview, Chris Kelly, CEO of HomeServices of America, shares powerful lessons from leading one of the nation's largest real estate organizations through massive industry change. From balancing family, fitness, and leadership to navigating the NAR lawsuits and AI transformation, Chris opens up about what it really takes to lead at scale—and stay grounded doing it.

Gene Slade is the visionary owner of Lead Ninja Inc., a dynamic company specializing in coaching and training for home service businesses and technicians. Gene's journey in the HVAC industry began at just 11 years old, and over the past 33 years, he has become a seasoned veteran. He has owned and grown several HVAC companies to multiple 8-figure revenues, proving his expertise and commitment to the industry.With a deep understanding of sales psychology and a hands-on approach, Gene has empowered countless individuals and businesses to achieve significant growth and success. As a coach and speaker, he captivates audiences with practical insights and actionable strategies, making complex sales concepts accessible and engaging.Gene is not just a business leader; he is a dedicated family man with six boys. His passion for coaching, training, speaking, and transforming the lives of owners and technicians in the service industry is at the heart of everything he does. Gene loves and lives for making a positive impact on the people he works with.Connect with Gene here: https://leadninjasystem.com/Don't forget to register for our FREE LinkedIn Workshop here:https://www.thetimetogrow.com/experts-edge-linkedin-content-that-closes-workshop