Starbucks Canada Career Passport

Devyn Mccheyne joined Starbucks in 2012 as a barista in Winnipeg, Manitoba. From her early beginnings juggling work and school, Devyn knew that she wanted to grow within Starbucks as a career. Throughout the last decade, she's lived in 2 other provinces, and held 7 different roles within store and support departments. In this episode, she shares more about her approach to career development, along with breaking down how the Finance team at Starbucks Canada is organized.

Kelig Glorennec is the senior manager of Translation Services within the Public Affairs department at Starbucks. Located in Montreal, Quebec, Kelig dives into the world of translation ranging from how she first started in this space, the work our Translation team supports, and the technologies in this industry.

Paul Vaillancourt is a Montreal-based store construction rep currently completing a time-limited assignment as an associate project manager. In this episode, Paul shares about his day-to-day responsibilities, how the Store Design & Development team bring the third place to life, and fun facts like how long it takes to build a store!

What is a product manager, and how does their work show up in our stores at Starbucks Canada? This episode explores the career journey and day-to-day work of Amy Wang, the product manager of core foods and beverage within the Product and Marketing team. Tune in as she shares about how she launched her career in Marketing and a few fun facts about the product lifecycle.

Note: This episode was originally released in June 2021 Meet Sarah Chohan, senior coordinator of the Partner Resources Business Partners team. After immigrating to Canada on her own from Pakistan, Sarah first joined Starbucks to gain Canadian work experience as a barista. Since then, she's also supported the Supply Chain team as a logistics service rep prior to her current role in Human Resources. This episode will dive into her role as a senior coordinator, along with learning more about her journey along the way.

Note: This episode was originally released in May 2021 What does a day in the life of a talent acquisition specialist, more commonly known as a recruiter look like? This episode features 2 partners, Andrew Layman and Jessica Hoang dive into their day-to-day responsibilities, the structure of the team, and share a bit about their decade-long journey at Starbucks.

Note: This episode was released in April 2021. Career Passport turned 1 on March 31, 2021! To celebrate, we put together a summary of our last 11 episodes. Thank you to all who have listened and supported this program!

Note: this episode was released in December 2020. Kathleen Cook is the senior admin of the Product & Marketing Organization, Finance and Business Transformation teams at Starbucks Canada. She started as a store manager in 1996 and throughout her journey, she has held 10 different roles to date in a variety of functions. Today, we focus on her current role as a senior admin to give partners a glimpse into this role, and the key skills required to succeed.

Note: This episode was originally released in December 2020. Now vp of Operations Services, Ferdinand Heyde joined Starbucks in 2004 as a store manager. His career journey has spanned a variety of roles, including district manager and regional director. In 2016, he even had the opportunity to do a time-limited assignment supporting Store Development, where his combination of field knowledge and leadership skills helped him remove barriers for his new team. As this is a critical quality for every leader, today we dive into his approach on removing barriers.

Note: This episode was originally released in November 2020. Chelsea Gayle and Ebony Benjamin are two store managers at Starbucks who are part of the founding executive team of the Black Partner Network in Canada. Having started this network earlier this year (2020), this episode highlights the BPN origin story, along with diving into important topics including their personal experiences with racism, and the call to action on allyship.

Note: This episode was originally released in October 2020. We all know that relationship building and networking is a critical skill to develop in the workplace. However, where does one start? On today's episode of Career Passport, we dive into this topic with Vilayat Ahmed, the current regional operations coach of Eastern Canada. Having joined as a store manager in 2007, Vilayat has applied his business acumen and relationship-building skills to help him grow as a leader and professional throughout his journey. Tune into his story.

Note: This episode was originally released in September 2020. Rami Muiny joined as a barista in 2019 after moving from Saudi Arabia to Montreal, Quebec with his siblings. Despite having to learn a new language and adapt to a new culture, Rami has a unique ability to see challenges as opportunities, and is currently on the shift supervisor bench at his store. Tune into today's episode of Career Passport to listen to his inspiring journey.

Note: This episode was originally released in August 2020 Shannon Leisz is the vice president of Licensed Stores at Starbucks who joined as a store manager in 2001 in Vancouver after a decade long stint at London Drugs. Shannon has had 13 different roles to date, and even had a chance to work in the Seattle support center for a period of time in her career. One thing that really sticks out about Shannon's journey is that her journey has not been linear. Approaching career development as a "jungle gym", she's built a strong foundation through lateral movement and taking risks to try new things. Tune into her amazing journey!

Note: This episode was originally released in July 2020 and was recorded in French for our Quebec audience En 2008, Karen quitte l'île Maurice pour venir s'installer à Lloydminster, en Alberta, où elle obtient rapidement un poste de chef de quart à l'occasion d'une foire de l'emploi, malgré sa connaissance limitée de l'anglais. Plus tard, elle prend une chance et déménage au Québec et devient gérante de magasin, puis gérante de district. Elle occupe même le rôle de directrice régionale dans le cadre d'une affectation temporaire de quatre mois. Son parcours a parfois été semé d'embûches, mais grâce à sa persévérance et au perfectionnement de son approche en matière d'encadrement, elle a su gagner la confiance d'un grand nombre de personnes. C'est donc sur son cheminement que nous nous penchons aujourd'hui.

Note: this episode was originally published in June 2020. Juan Villela immigrated from Honduras to British Columbia in 2009. He began his journey as a barista in 2010, and over the last decade, he's used his intellect, positive mindset, and humility to overcome different trials including juggling school and employment simultaneously during his days as a shift supervisor, to develop into what first started as a district manager time-limited assignment in 2018 to now securing that role permanently in 2020. Most importantly, in his journey at Starbucks, Juan has given himself the freedom to explore, discover, and embrace his career vocation. Tune in to his incredible story.

Note: This episode was originally published in May 2020. Onyx Balston began their journey in 2018 as a barista. On this episode of career passport, we explore their professional development, and personal journey navigating non-binarism.

Note: This episode was originally published in April 2020 Current Calgary district manager, Alane Nelmes shares about her journey returning to work after 2 maternity leaves to her store manager role in 2009. Tune in to her story.

Note: This episode was originally internally published in March 2020 Leslie Richards was a studying to be a nurse in 2010 when her mother fell ill. She took a year break and moved back home to take care of her. That same year, she applied to be a shift supervisor at Starbucks, and caught the eye of the District Manager who would later promote to be a store manager. After 6 successful years in the role, she realized one day after a call with the Employee Assistance Program that she needed a new challenge in her career. Tune in to hear about her journey.

Welcome to Starbucks Canada Career Passport, a podcast that spotlights different partners from across the country showcasing their career journeys in each episode. This series originally started as an internal program, but we're really excited to now be able to introduce it outside of the organization. Whether you're a partner with Starbucks Canada, or someone who wants to know more about what it's like to work here, buckle up your seat belt and tune in for more as we explore career journeys and departments. Be sure to subscribe so you don't miss any episodes.