Founded in June 2015, Service is creating the future of customer service. We have a crazy idea-- we think that customer service should be a simple and painless process. We've all been in phone tree hell, shouting at an automated system that can't seem to understand any thing we have to say. We've go…
This week Michael sits down with Joymode Co-Founder and CEO Joe Fernandez to talk his college experience at The U, creating the standard for social media influence score, and his newest business, Joymode, which provides experiences delivered to your door so you can enjoy something other than the TV (unless you get the VR experience) Watch the full interview here - http://bit.ly/2qLM8PS
This week Michael sits down with Co-Founder and Chief Data Officer of Orionis Riccardo Sabatini. Orionis is trying to use precision medicine to eliminate the side effects of prescription drugs by tailoring their chemistry to your body. Check out this episode to learn how Riccardo mapped the human genome, the challenges of extending life to 300 years, and the future of prescription medicine. Watch the full interview here - http://bit.ly/2pUpvIH -
This week for our 30th episode, Michael sits down with NY Times best selling author, motivational speaker, entrepreneur, and recent guest on the Ellen Show, Lewis Howes, to talk about how he went from sleeping on his sisters’ couch to how he plans on serving 100 million people. He is getting closer and closer everyday. He is an amazing guy and this is a great interview for anyone trying to “get off the couch”.
Dream job for a hacker? Get paid to hack into companies. Listen to Michael’s chat with Marten Mickos, CEO of HackerOne. They talk about white hat hackers and Marten’s similarities to Robert Redford.
This week Michael sits down with DAQRI founder and CEO Brian Mullins to find out how wearing a smart helmet can make you work faster. DAQRI is changing the way people work by using augmented reality to guide them through extremely complex tasks. Check it out to learn more.
This week Michael sits down with Founder and CEO of Fullscreen Media George Strompolos to talk about shooting his first videos as a kid, being in Silicon Valley at the right time, and the future of content creation.
This week Michael sits down with one of his childhood friends Ophir Tanz to talk about how their love for the internet started, GumGum and how it has evolved in the past 10 years, and how the landscape of the LA tech scene has changed since they started their first company together in 1998. Hope you enjoy! If you want to watch check us out on YouTube - http://bit.ly/2mBojoz
This week Michael sits down with Founder and CEO of Science Mike Jones to talk about the concept of a startup studio, why LA is a great place to raise a family and a business, and some tips on helping take your business to the next level. Science has really cracked the code on what it takes to become a scalable business. Enjoy!
This week Michael sits down with the Co-Founder of Doctor on Demand Adam Jackson to talk about how hard it is to start a business, the importance of teaming up with a co-founder, and how he is using AI to make businesses more efficient. Watch the interview here - http://bit.ly/2kt4bTk -
This week Michael sits down with the CEO of Prelude Fertility Martin Varsavsky to talk about the future of fertility for women and couples, refugees and the power of the American dream, teaching your children to be humble, and much more!
This week Michael sits down with the Co-Founder of Omaze Ryan Cummins to find out how using the power of story telling, technology, and celebrities is raising some serious cash for the greatest charities in the world. Check out the full interview here - http://bit.ly/2jRCcx6 Topics for this episode: -How Ryan got started -Where the idea for Omaze came from -Celebrity stories from their best campaigns -How their amazing team creates once in a lifetime experiences that anyone has a chance to win
This week Michael sits down with Laurel & Wolf CEO and Founder, Leura Fine, to talk about getting it right the first time, the LA tech scene, and growing up in small town Alabama. Check out the full video here - http://bit.ly/2jZPr2d - If you prefer to listen check out SoundCloud - http://bit.ly/2ko7KOZ - or Apple Podcast - http://apple.co/2as4S09
This week Michael sits down with CEO of Eat24 Mike Ghaffary for our 20th episode of Please Hold! They will discuss creating a $1000 iPhone app to pay for college, the positive impact Eat24 has had on it's customers, and an amazing charity that is changing the future for underprivileged young adults. Check out the full interview here - http://bit.ly/2k1Fh1k
Please Hold is back! This week Michael sits down with Founder and CEO of LEADE.RS Loic LeMeur to talk about the need to be loved, connecting people, and the relationship between risk taking in life and in business. If you want to watch, check it out here -http://bit.ly/2icv3FO
This week Michael sits down with Hotel Tonight CEO and Co-Founder Sam Shank to talk Hollywood ambitions, the travel industry as a whole, and why Hotel Tonight should be the only way you are booking the best rooms at the best price. Check out the video here - http://bit.ly/2hrc1fW
This week on Please Hold, Michael sits down with Stance co-founder and CEO Jeff Kearl to talk celebrity investors, the importance of company culture, and building a company that represents human individuality.
This week Michael sits down with founder and CEO of BLADE Rob Wiesenthal to talk on demand aviation, entrepreneurial perseverance, and the democratization of air travel. Check out the video here - http://bit.ly/2fIrTbF -
Hate the 4 hr window for cable company appointments? This week Michael sits down with co-founder and CEO of August Home Jason Johnson to find out how to hack the system. Also, you can watch on youtube - http://bit.ly/2fVPNT6 -
This week Michael sits down with TaskUs Co-Founder and CEO Bryce Maddock to talk about the new age of outsourcing, failed frozen yogurt dreams, and breaking the mold with business partners.
This week Michael sits down with Co-Founder and CEO at Sama and LXMI Leila Janah to talk about social entrepreneurship and redefining feminism.
This week Michael sits down with Ring inventor and CEO Jamie Siminoff to talk Sharktank, Richard Branson, and the future of keeping neighborhoods safe.
This week Michael sits down with Executive Vice President and President, AOL Content & Consumer Brands Jimmy Maymann to chat about the live streaming and predicting the future.
This week Michael sits down with Hired CEO Mehul Patel to chat about the changing job market and giving employees the power in finding new careers
Omni CEO Tom McLeod sits down with Michael to chat celebrity investors, challenging logistics, and failing up over dim sum at San Francisco's Yank Sing.
Barkbox co-founder and president Henrik Werdelin takes a ride through Beverly Hills with Service CEO Michael Schneider to chat about man's best friend, the time he hacked MTV, and Barkbox's contribution to American politics in 2016.
General Assembly CEO and co-founder Jake Schwartz sits down with Michael to talk about college degrees, magic spells, and his days in the music industry. In this episode, we'll cover: 1:59 Was getting your MBA vital to your success at General Assembly? Would you recommend all other entrepreneurs get their MBA? 7:09 Were you in debt to get your MBA? Would going into debt have changed the equation for you? 9:00 You’ve said you initially thought your degree was a Harry Potter spell that could open any doors for you. When did you realize that wasn’t true? What happened? 13:50 You’re yet another entrepreneur we’ve talked to that has a background in music. Is that a creative outlet? Do you think it helps you be creative in business? 16:20 So you came to LA to join the music industry. What did you want to do? 18:47 One of the unique things about GA is the amount of cofounders you started with. What were your thoughts on forming a company with three other founders? 22:30 What’s the difference between what you did when GA was founded versus what GA is doing today? 23:18 Where is GA today? You can do it instead of getting an MBA, but should you do it to replace an undergrad degree? Are you trying to replace college? 24:18 Do you think that getting an undergrad degree is an outdated thing we’ll stop asking people to do, or will it evolve rather than be eliminated? 27:18 You started in New York and now have 15 campuses across 4 continents. Are you planning to stay in just English speaking markets, or will you go to other languages? 28:49 Do you need to expand to other markets? Or do you think people can just take the classes in English? 30:00 Nearly everybody who goes through GA gets a job in their chosen field. What is it about GA that makes that number so high, and does your alumni network play a part in that? 33:18 How do you deal with customer service as an educational institution, and how does your fun, offbeat culture play into that? 36:26 How do you see the New York tech ecosystem? Why New York and not the Valley? 39:45 You were one of the people that signed a public letter saying Trump would be detrimental to technological innovation and the economy in the US. Why do you feel that way?
Michael chats with GoDaddy CEO Blake Irving on gender equality, what it's like to be at the helm of a public company, information security, and more. Listen to the audio here, or check out the video on Youtube: http://bit.ly/2bBdMab
In the fourth episode of Please Hold, Service CEO Michael Schneider chats with Ryan Hoover, CEO and founder of Product Hunt, about building and being part of a tech community, his path to success, and the tricky pronunciation of LaCroix. You can also check out the video version here: http://bit.ly/2bbvgZa.
In the third episode of "Please Hold", Michael Schneider interviews Alex Bard, CEO of Campaign Monitor, about developing a strong company culture, how to build a successful startup, and why he's investing in space startups. You can also check out the video version here: http://bit.ly/2aKuzcH.
On this week's edition of Please Hold, Service CEO Michael Schneider interviews Jordan Metzner, CEO and founder of Washio and founder of the California Burrito Company. They chat about customer service, starting a business in Argentina, the burgeoning LA startup scene, and Jordan's days as a child actor. You can also check out the video version here: http://bit.ly/2avlYFN.
Check out the first episode of our customer service focused podcast, Please Hold! Service CEO Michael Schneider chats with founder and CEO of Hootsuite, Ryan Holmes, about chatbots, the Maple Syrup Mafia, and what it takes for a company to win his heart. You can also check out the video version here: http://bit.ly/2aoEbHG.