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Permission to Speak Podcast. Hosted by Leadership Communications Expert Kelly Vandever. Episode #37 - Dr. Philip Kim. Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose. Topics covered in this episode include: - Phil’s book Zebras & Ostriches: 5 Simple Rules to Engage and Retain Your Best People - Phil explains zebras and ostriches and symbiotic relationship in the wild and a draws the similarity to today’s modern work environment, each of us bringing our strengths to help the organization. - Delegating to staff projects and problems that have real significance to the organization is an import way that we create employee engagement - People want to have a meaningful contribution - Align individual goals to organizational success - The opposite of engagement is the employee saying, “that’s not my job” - Engagement is a two-way street. The leader also needs to listen and engage with employees. - CARE about your employees: C – Complete, see people as a Complete person; A – Awareness, be aware of what’s going on with the employee at work, at home; R – Real, be real yourself, be OK without being perfect; E – Experiences, pay attention to what people are good at so you can harness their strengths - If all you talk about at work is work, people will be disengaged - If we show that we care about a person beyond what they can produce, it makes it easier to handle things when issues come up - Be willing to share yourself as a leader with things you struggle with or have struggled with in the past - The value of humor for leaders, humor makes a great connection - Life is an opportunity to cry or to laugh. We prefer laughter! - Minds are wired toward a negativity bias. As humans, we’re 4 times more likely to remember a negative event than a positive event in our lives - As leaders, we need to remember that negativity bias when giving feedback to employees - Harvard research suggests that you should to give 4-5 positive, confirming statements to an employee for each negative/constructive feedback given to an employee to counteract the negativity bias effect - Whatever you do, don’t end on a negative - Even worse than giving negative feedback is giving NO feedback - When you give positive feedback, the number of engaged employees can go up to 64% - When you give negative/constructive feedback, engagement goes to 45% - When you don’t give any feedback at all, engagement drops to 1%! - When you don’t give feedback, it communicates that I don’t care about you - Employees who are engaged will choose an organization that provides training over an organization that doesn’t provide training (all else being equal) - Training budgets are going up - If you don’t have a robust training program or the budget for one, do things in house such as lunch-and-learns, accountability groups, purchase books for everyone, start a book club, find ways to help employees grow - Encourage employees to speak up by involving them in workplace committees, ask for volunteers - People want to help us solve problems but leaders need to ask for the help - Form learning communities for people interested in learning about a subject - Provide a platform where you ask them to help and provide an incentive to provide beyond what we’ve asked of them - Do one thing a little better today than you did yesterday - These challenges plague everyone, regardless of industry - People genuinely want to do a good job, they want to make a contribution that matters - When that’s couple with leaders who want to engage their people, that’s the beginning of a great work environment - There’s a resiliency in employees, one bad experience won’t necessarily end up in an employee leaving, but a continuous bad experiences lead to bad results all around
Have you ever applied for a job, went in for the interview, got the job offer and when you showed up to work the first day, the vibe was different than what you remember? That's how it feels when companies create a false sense of culture. Saying one thing about who they are but behind closed doors, there's a lot more going on. This is just one example of why companies fail to retain and engage TOP talent. Associate Professor at Walsh University and Author Philip Kim dishes on this topic sharing insight from his book, Zebras and Ostriches: 5 Simple Rules to Engage and Retain Talent. No surprise that TRUST made the top of the list. What may surprise you is finding out which "rule" you may be overlooking and which rule you have forgotten entirely! Philip is the Owner of Ideapath a consulting firm for entrepreneurs and small business owners. Catch Philip's TEDx talks, Chase One Rabbit and The Power of Small Wins on TEDx YouTube Channel.
Korean Proverb Shijaki banida: “The start is half the task.” Today’s guest, Phil Kim, is a highschool dropout turned accidental accountant turned tenured educator and professional speaker. He shares the remarkable story about how he fell into a hole and then turned his life around by chasing BIG goals through small actions. In December 2016, Phil gave a talk at TEDxAlbany called “Chase One Rabbit: The Power of Small Wins” (related to his book of the same name). Phil based his TED talk on a Confucian saying: “If you chase both rabbits, you catch neither.” The book and TED Talk both explain how we can use focus, accountability, and small wins to achieve more. Reach high. Expand and stretch yourself beyond what you think you can do. Choose a single, big priority. Chase the rabbit. Take your singular goal and break it down into smaller, doable chunks or small action steps. Intentional Accountability. You have your goal and you have your action steps. Now you need some sort of accountability, either with just one or two people or through a small community (like a mastermind). There's a theory called the the paradox of choice. It suggests giving users too many choices causes them to worry about making the wrong decision, so they don't make any decision at all. Too many choices can effectively lead to no choice. So don’t try to do everything at once. Finish your top priority and then move onto your second priority. We’re almost done with the first quarter of 2017 (wow that was fast!). I want you to watch Phil’s TED Talk or read his book and then reflect on your goals for the year. Do you have too many? Are they ambitious enough? Prioritize your goals and get hyper focused on just one rabbit – you might surprise yourself with how much you accomplish. You can watch Phil’s first TED Talk on YouTube or pick up his books on Amazon. -- Resources: Phil’s TedX Talk: “Chase One Rabbit: The Power of Small Wins” Read Phil’s books: Chase One Rabbit: 10 Habits that Move You from Failure to Success Zebras & Ostriches: 5 Simple Rules to Engage and Retain Your Best People -- Production & Development for Improv Is No Joke by Podcast Masters Learn more about your ad choices. Visit megaphone.fm/adchoices
Today we interview Colleen Orme. Colleen is actually a friend from my Langley High School years in Virginia. She is a not only a mom to 3 darling boys, now young men, she is also a talented writer and columnist for Beliefnet. I know you are going to love her as I do after hearing her story and encouragement. Key Ideas: Part 1: Interview Give the Hope Virus Chase one rabbit – how do we do that? We can strive to make every day joyful, not just perfect Some clever marketing tips Part 2: How to “Chase One Rabbit” when everything is multiplying like…rabbits! Make a master list Identify the one theme or big idea that emerges Pick the top 3 items, activities, elements that will drive you towards your big idea Write your list the night before Execute your list with a re-visiting at noon daily Website links: www.colleensheehyorme.com Colleen’s website with load of great information here. How Great Thou Part – A Catholic Girl’s musings on Love, Divorce and Life. This is a direct link to Colleen’s columns for Beliefnet.com – which is a great resource for all things of faith – for all faiths. You’ll love it! Colleen’s Recommended Reading: The 5 Love Languages: The Secret to Love That Lasts by Gary Chapman. An excellent resource for understanding how to show your love in a way your loved one can receive best. HIGHLY recommended. When GOD Winks: How the Power of Coincidence Guides Your Life by Squire Rushnell. One I haven’t read yet, but look forward to reading. Encouraging Word of the Week: Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on your own understanding. In all your ways acknowledge him and he will direct your paths.” Question: What was your favorite part of this interview? Are you scattered or laser focused? What are your trick for chasing one rabbit? Or do you even think it’s necessary? I’d love to hear your thoughts and suggestions. The post #024: Colleen Sheehy Orme and How to Chase One Rabbit appeared first on Christy Largent.