Podcasts about Employee retention

For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP252  In episode 256, Coffey talks with Leslie Speas about developing high-retention managers who improve employee engagement, accountability, trust, and workplace culture through intentional leadership habits.  They discuss promoting high-performing employees into leadership roles without proper management training; emotional intelligence and self-awareness as foundational leadership competencies; connecting employees to organizational purpose and mission-driven work; building workplace trust through consistency, humility, and integrity; coaching employees through questions instead of problem-solving; accountability systems that improve performance and retention; effective communication strategies for managers and team leaders; employee recognition and appreciation practices that reinforce company values; empathy and flexibility in supporting employee wellbeing and mental health; leadership development frameworks that strengthen organizational culture and productivity; practical feedback models including the BEAN and BET communication methods; performance management processes that move beyond annual reviews; balancing individual contributor career growth with leadership readiness assessments.  Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.   If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.   About our Guest:  Leslie Speas is a seasoned Human Resources and Organizational Development leader with over 30 years of experience. She serves as Founder and President of InfluenceHR Consulting, a firm dedicated to helping leaders and HR teams build workplaces where people will thrive and stay.  Leslie holds a master's degree in industrial/organizational psychology and possesses senior-level HR designations and certifications in coaching, the Working Genius, Enneagram assessment, and Talent Management/Succession Planning. Her leadership experience spans diverse sectors such as healthcare, manufacturing, technology, financial services, and nonprofit organizations. In addition, she is the author of the book, 7 Habits of High-Retention Managers.  Leslie is heavily involved in furthering the HR profession and serves as a District Director with the North Carolina Society for Human Resources Management. She and her husband, Tracy, reside in Winston-Salem, N.C.  Leslie Speas can be reached at: https://www.influencehrconsulting.com  https://www.linkedin.com/in/leslie-speas  https://www.facebook.com/influencehrconsulting  https://www.instagram.com/influencehrconsulting  https://www.youtube.com/channel/UCdH17Da_dvt_UFpRNmUvqrQ    About Mike Coffey:  Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association.  Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year.  Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth.  Learning Objectives:  Identify the leadership habits that improve employee retention and engagement. Apply coaching and feedback techniques that strengthen accountability and trust. Evaluate leadership readiness before promoting employees into management roles. 

Most TA leaders are measuring the wrong things. Victor Gaines has spent 20 years fixing that.As AVP of Talent Acquisition at Wellstar Health Systems, where his team hires 14,000+ people annually, Victor has led recruiting innovations across healthcare, fintech, food service, and media.In this conversation, he shares the real work behind two of his proudest career wins: cutting turnover by 60% at Comcast using a validated assessment tool, and rebuilding clinical hiring at Aveanna from scratch during COVID by going fully digital and improving efficiency by 200%.But none of it works if you're solving the wrong problem.Listen in as Victor breaks down how to identify what your business actually needs, why most TA dashboards are "decoration," and how to build the credibility that earns you a seat at the table.Key Takeaways:[01:59] What shaped Victor's approach to solving TA problems at scale.[04:25] How a validated assessment at Comcast reduced turnover by 60%.[08:10] Building a fully digital hiring engine at Aveanna during COVID.[13:32] The framework Victor uses to identify business priorities.[18:51] The ‘5 Whys' to identify the root cause of business pain.[20:40] How a phased adoption strategy is making Phenom CRM stick at Wellstar.[25:39] How to safeguard your priorities and say no without being seen as difficult.[29:00] ROI, sunk cost fallacy, and smarter HR tech decisionsResources Mentioned:Victor Gaines: LinkedInRyan Dull: LinkedIn | ryan.dull@sagemarkhr.comWellstar Health SystemAveanna HealthcarePhenomICIMSHighMatchParadoxWorkday USIdeas Worth Sharing:"You can spend millions of dollars trying to solve the wrong problem. Once you understand the problem, your success becomes much easier." - Victor Graines“You also have to know where the real issues often are. And I think… 80+% of the time, it's something in the business. It might be comp. It might be hiring managers not doing the right thing…  And you find power in finding the truth and then speaking truth.” - Victor Graines“Having a meaningful strategy gives you leverage for saying yes where you need to say yes, and no where you need to say no.” - Victor GrainesAbout Victor Gaines:Victor P. Gaines, II is the AVP of Talent Acquisition at Wellstar Health System, where his team manages over 14,000 hires annually. With nearly two decades of executive TA experience across healthcare, fintech, telecommunications, and consumer goods, he has led high-volume recruiting transformations at companies including Comcast, Fiserv, Cigna, Aveanna Healthcare, and Papa John's. He holds a B.S. in Psychology from the University of Kentucky and a Master's in Organizational Psychology from St. Joseph's University.This episode is brought to you by SageMark HR.SageMark HR can help you:✔ Improve your talent practices and make better, more informed people decisions.✔ Identify opportunities to improve your talent practices and deliver tangible business results.✔ Bridge the gap from "traditional" to modern recruiting, without the painful learning curve.Learn more at www.sagemarkhr.com#Talent #Recruiting #HRTech

What does it actually look like to lead people through a crisis — not just manage operations, but truly show up for the humans involved? In this episode of Leading Through Crisis, host Céline Williams sits down with Tracy Nolan, a Fortune 50 Senior Executive and global Board Leader with deep expertise in regulated industries, including healthcare and telecommunications. Tracy has led through it all: the closure of 27 retail stores as the last executive standing, being on a plane landing at Newark on the morning of 9/11 while working for Verizon, and managing 14,000 Sprint employees through both COVID-19 and a simultaneous merger with T-Mobile. Her philosophy? Jump in (beyond the operational checklist, beyond what the job description says), and treat your people the way you'd want to be treated. In this conversation, Tracy shares: - Why most leaders fail at crisis communication (and what to do instead) - How she ran "no-canned-questions" listening sessions that changed the way her teams trusted her - The "CEO for a day" roundtable method she uses to stay connected to frontline reality - Why feedback is a gift, regardless of your title - A powerful trust exercise every leader should do with their team today If you're a leader, executive, or manager who wants to build an organization that can not only survive a crisis but thrive through one, this episode is essential listening. — Tracy Nolan is a Fortune 50 senior executive and global board leader with deep experience in regulated industries, including healthcare and telecommunications. She has overseen $6B+ in P&L's, led multi-billion dollar revenue transformations, and delivered sustainable value through M&A integrations, operating models redesigns, and risk-managed expansion.  Tracy currently serves as Senior Vice President, where she leads the Insurance sales organization and distribution strategy. Tracy has recently been named to the 50/50 Women to Watch for Boards list and serves as the Board Secretary for Dress for Success Worldwide. She is an advocate dedicated to "Inspiring Leaders to Lift while they Climb." Connect with Tracy: tracynolan.com | LinkedIn: Tracy E. Nolan

Send us a MessageMost healthcare leaders think about retention as something that happens after someone is hired. But what if your hiring process itself is either building or quietly eroding your culture?In this episode, Sue Tetzlaff sits down with Capstone Transformational Expert Julie Coneset to talk about one of the most consequential — and often most stressful — responsibilities healthcare leaders carry: hiring the right people.Julie brings decades of experience in rural healthcare human resources and organizational transformation to a candid conversation about what separates strategic hiring from desperation hiring, and why that distinction matters more than most leaders realize.You'll hear practical wisdom on:Why lowering your hiring bar during a staffing shortage almost always costs more than it savesHow behavioral-based interview techniques help you predict fit and performance before day oneWhy peer panel interviews can transform how your team shows up for onboarding — and beyondWhat employer-of-choice organizations do differently when it comes to attracting and selecting candidatesHow your hiring decisions today directly shape your overtime costs, burnout levels, and traveler reliance tomorrowInterested in strengthening retention, culture, leadership, and hiring practices in your organization? Schedule a complimentary discovery call series with the Capstone team at CapstoneLeadership.net/Contact-UsWe're stepping forward in a bigger way—growing our team of rural healthcare experts, growing our capabilities by adding a strategic planning division … all of this so we can expand our ability to help even more rural hospitals and other small healthcare organizations in 2026. … We'd love to explore how we can support your organization in being the provider- and employer-of-choice so you can keep care local and margins strong! Learn more at CaptoneLeadership.netHi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.

Retention is a relationship.In this episode of the People/AI Strategy Forum, Sam Reeve speaks with Borja Kwan, Founder of Four15 Digital, about the leadership habits that keep top talent engaged, connected, and committed long before retention becomes a problem.As organizations navigate remote work, AI adoption, and rising performance pressure, many leaders focus heavily on productivity systems and operational efficiency. But Borja argues that retention is ultimately shaped by relationships, consistency, trust, recognition, and human connection.Drawing from decades of experience leading high-performance marketing teams, Borja shares practical insights on balancing accountability with empathy, creating meaningful employee relationships, and building cultures where people genuinely want to stay.If your organization is struggling with disengagement, turnover, remote team culture, or leadership consistency, this conversation offers a grounded and highly practical perspective on what keeps teams connected over the long term.In this episode we discuss:• Why retention problems often begin long before employees resign• The leadership habits that strengthen employee loyalty and engagement• How performance-driven organizations can balance accountability and empathy• Why relationships matter more than perks when retaining top talent• The challenges of maintaining culture with remote teams• Why intentional in-person connection still matters in a hybrid world• How recognition and consistent communication improve engagement• The opportunities and risks AI introduces into creative and client-facing work• Why leaders must remain authentic as AI tools become more common• The importance of building environments where employees feel heard and supportedKey takeawayRetention is not just a compensation strategy.It is a leadership behavior.When employees feel trusted, recognized, supported, and connected to leadership, organizations create cultures where top performers are far more likely to stay and grow.Watch more People/AI Strategy Forum episodesSubscribe to the People/AI Strategy Forum for weekly conversations with leaders and experts exploring people strategy, leadership, AI, and the future of work.YouTube:/ @peoplestrategyforumpowered5106Follow the podcast:https://www.buzzsprout.com/2571923Podcast website:https://www.buzzsprout.com/2571923Listen on Apple Podcasts:https://podcasts.apple.comListen on Spotify:https://open.spotify.comCompTeam podcast page:https://compteam.net/podcast/About CompTeamThe People/AI Strategy Forum is powered by CompTeam, a consulting firm that helps organizations design people-centered compensation and workforce strategies that attract, retain, and motivate top talent.Learn more:https://compteam.net/Follow CompTeam on LinkedIn:/ compteamConnect with Sam ReeveLinkedIn/ samreeveGuestBorja KwanFounder of Four15 Digital, specializing in performance marketing, leadership development, and client growth strategies.Learn more:https://www.four15digital.com/Connect on LinkedIn:  / borjakuan  #PeopleStrategy #Leadership #EmployeeRetention #FutureOfWork #RemoteLeadership #WorkplaceCulture #EmployeeEngagement #AILeadershipIf you enjoyed this episode, follow the People/AI Strategy Forum on your preferred podcast platform and join the conversation! About the People/AI Strategy Forum The People/AI Strategy Forum explores how leaders navigate the intersection of people strategy, leadership, and artificial intelligence. Hosted by Sam Reeve, Founder & CEO of CompTeam, the Forum features conversations with executives, practitioners, and experts shaping the future of work.Learn more about CompTeam and the People/AI Strategy Forum at compteam.net.

This week we're covering disallowed Employee Retention Credits and a recent extension to the statute of limitations on refunds.

In This Episode Processes are only as strong as the people executing them—and Dean Mathews believes great systems should make life easier for both employers and employees. In this episode, Adi Klevit interviews Dean Mathews, Founder and CEO of OnTheClock, about the relationship between systems, employee experience, and company culture. Dean shares how he started OnTheClock over two decades ago after noticing that business owners were struggling to find a simple, reliable way to track employee time and schedules. Adi and Dean explore one of the biggest challenges entrepreneurs face: managing people effectively while maintaining operational consistency. Dean explains how many businesses still rely on manual systems, spreadsheets, or verbal communication, which often leads to errors, confusion, and employee frustration. By implementing transparent systems, businesses can improve accuracy, accountability, and trust across the organization. The conversation also highlights the importance of culture and retention. Dean shares how intentionally building a people-first workplace helped him scale beyond being a solo entrepreneur into leading a growing team. Through values-based hiring, clear processes, and strong leadership, he has created an environment where employees feel supported and empowered to succeed. Perhaps the biggest takeaway is that systems do more than improve efficiency—they create stability, clarity, and a better overall employee experience.  

In this insightful episode of Big Blend Radio's SUPERVISION MATTERS Podcast, organizational coach and author Rita Sever (Supervision Matters & Leading for Justice) explores the critical role supervision plays in employee engagement, retention, and organizational success. Rita explains why effective supervision is rooted in partnership, trust, and support—not micromanagement—and how supervisors have a direct impact on workplace satisfaction, morale, and burnout prevention. This conversation highlights how recognition, transparency, and relationship-building can strengthen teams, improve retention, and create healthier workplace cultures.

Take the CEU Quiz: https://docs.google.com/forms/d/e/1FAIpQLSdm4lr1fIDcwCwuUdYHsFdEWvGj1xLhGlJeAaWnF1F28aB1vQ/viewform?usp=sharing&ouid=107413215510797164078 How do you keep employees happy when pet care is already a low-margin business? In this episode, we talk about why appreciation does not have to mean expensive gifts, bonuses, or branded swag. We walk through different types of employees, including practical, recognition-driven, growth-oriented, experience-valued, and stability-seeking team members. We also discuss why clear expectations, consistent communication, reliable scheduling, and field support are often more meaningful than anything you can buy. Ultimately, we remind business owners that appreciation is not about spending more, but paying attention better. Main Topics Appreciation without overspending Individual employee motivation styles Recognition beyond physical gifts Retention through clear expectations Communication and team support Main takeaway: "Appreciation isn't about spending more. It's about paying attention better." Appreciation does not have to mean big bonuses, expensive gifts, or elaborate team perks. In a low-margin business like pet sitting and dog walking, the most meaningful appreciation often comes from paying closer attention to the people already on your team. Some employees value practical help, some need public recognition, some want growth opportunities, and some simply want stability and clear expectations. When we take time to know our people as individuals, we can show appreciation in ways that actually land. Employee retention starts when our team feels seen, supported, and valued. Links: Take the CEU Quiz: https://docs.google.com/forms/d/e/1FAIpQLSdm4lr1fIDcwCwuUdYHsFdEWvGj1xLhGlJeAaWnF1F28aB1vQ/viewform?usp=sharing&ouid=107413215510797164078 Check out our Starter Packs See all of our discounts!

Gen Z is not impossible to manage.A lot of bars are just managing them like it is still 2005.No clear growth path.Vague schedules.Random communication.Feedback only when something goes wrong.Then owners act shocked when younger staff leave.In this episode, I talk about what actually makes Gen Z leave bar jobs and what keeps them around.It is not always more money.It is clarity.Feedback.Growth.Ownership.And a reason to care.If you keep losing younger staff, maybe it is time to stop blaming Gen Z and look at the management.

From Motivation to Incentivization: How PPFG Changes Everything Most practice owners try to motivate their teams, but motivation is unreliable and short-lived. Incentivization, on the other hand, is structural and drives consistent behavior. When incentives are unclear or misaligned, teams default to average effort instead of tapping into discretionary energy.   Dr. Pete and Dr. Stephen break down how to intentionally connect outcomes, behaviors, and rewards so that performance becomes predictable and scalable. By aligning incentives with what truly matters and using the PPFG (Personal, Professional, Financial Goals) framework to uncover what drives each team member, leaders can create an environment where people are fully engaged, retention improves, and growth becomes inevitable. In This Episode You Will: Understand why incentivization drives performance more than motivation.  Learn how to connect behaviors to outcomes through clear KPIs.  Discover how discretionary energy separates good teams from great ones.  Clarify how alignment unlocks higher performance and fulfillment.  See how personal, professional, and financial goals fuel retention and growth. Episode Highlights 02:23 - Explore how alignment between purpose, performance, and profitability unlocks sustained energy and engagement. 03:43 - Discover how discretionary energy represents the hidden performance multiplier inside every team member. 04:50 - Examine the structured process of linking outcomes to behaviors as the foundation for effective incentivization. 06:26 - Differentiate alignment as the true driver of success beyond effort or activity alone. 09:02 - Uncover how removing judgment allows leaders to better understand what truly motivates individual team members. 11:05 - Identify the importance of creating mechanisms that ensure consistent and meaningful incentivization conversations. 14:15 - Reveal how lack of clarity around personal, professional, and financial goals leads to disengagement and eventual turnover. 17:26 - Clarify how a humble, relationship-first approach strengthens trust and opens the door for deeper alignment. 21:31 - Understand that helping people achieve their goals becomes the strongest driver of long-term retention. 22:41 - Recognize that failure to grow is the most expensive outcome, reinforcing the necessity of aligned incentives and performance systems. 25:06 - Dr. Chris is joined by Success Partner, Dr. David Fletcher of CLA to explore how neurocentric scanning technology transforms chiropractic communication and practice growth. They discuss using objective nervous system data to improve retention, scale with team leverage, increase PVA, and strengthen certainty in care planning. CLA's technology enhances attraction, conversion, collections, and long-term scalability.   Resources Mentioned Download your copy of the PPFG Worksheet here:  https://go.theremarkablepractice.com/remceo-ep355-ppfg  To learn more about the REM CEO Program, please visit:  http://www.theremarkablepractice.com/rem-ceo For more information about CLA please visit: https://insightcla.com/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.

n today's competitive labor market, companies across sectors are grappling with the same question—how do we attract and retain top talent? As organizations grow, evolving industries require increasingly technical skillsets, and people-first cultures that prioritize employee wellbeing continue to rise, leaders are seeking innovative solutions for recruitment and retention. We sat down with Healthcare Practice Leader Ryan Johansen and Science + Technology Practice Leader Nate Roisen to discuss the challenges and opportunities they're seeing in their respective markets. A key takeaway they share: design can make all the difference. If you like what we are doing with our podcasts please subscribe and leave us a review!You can also connect with us on any of our social media sites!https://www.facebook.com/BWBRsolutionshttps://twitter.com/BWBRhttps://www.linkedin.com/company/bwbr-architects/https://www.bwbr.com/side-of-design-podcast/

"What if you train them and they leave?" It's the fear that quietly keeps most healthcare leaders from investing in their people. Matt Staub — CEO of Your Health — wants you to sit with the question his mentor once asked in return: What if you don't train them, and they stay? In this episode, Matt joins Jamie Preston for a conversation about why workforce education isn't a perk at Your Health — it's the culture. From nationally accredited apprenticeships, to a training pipeline built out of a licensing crisis, to the real people behind the success stories, this is a blueprint for leaders who want to grow something that lasts. Key topics covered: The lumberjack story: why sharpening your axe beats swinging harder every time How a shortage of licensed administrators became the catalyst for Your Health's training engine The shift from "education happens on your own time" to "this is how we behave" Real success stories — Olivia, Kristin, Taylor, McKinsey, Rebecca — and what they share Matt's three challenges for anyone ready to grow: show up, find your who, take your shot If you've ever wondered whether developing your people is worth the cost, this episode will change the math. Press play — then look around, and ask yourself who's looking at you.

The GWC Framework: Why “Wants It” Determines Everything! The biggest hiring mistake in a chiropractic business usually is not talent, training, or even culture fit. It is putting someone in a seat they do not actually want.   Dr. Stephen and Dr. Pete unpack the GWC framework from Traction and show why “Wants It” is often the hidden reason behind underperformance, turnover, frustration, and team instability. They break down how to properly evaluate whether a team member gets the role, wants the role, and has the capacity to perform it, while challenging CEOs to stop selling people on positions and start building a stronger hiring process. The payoff is a more aligned team, healthier culture, lower turnover, and a business that can grow with greater clarity and momentum. In This Episode You Will: Understand why “Wants It” is often the missing factor behind team underperformance and turnover.  Learn how to use the GWC framework to assess role fit with greater precision.  Discover why selling people on a role creates costly hiring mistakes.  Clarify the difference between the right person and the right seat.  See how stronger team alignment protects culture, momentum, and long-term growth. Episode Highlights 03:51 - Recognize that underperformance, quitting, and firing often begin long before the visible breakdown appears inside the practice. 04:46 - Discover how the GWC framework reveals a deeper predictor of whether someone will truly succeed on a team. 06:25 - Understand why a person can clearly get the role and still fail simply because the internal desire to own it is missing. 08:05 - Uncover how misalignment between a position and a person's real motivation quietly sabotages performance over time. 09:44 - Clarify that wanting the role is what makes hard work sustainable when the pressure and difficulty inevitably rise. 10:41 - Examine why CEOs must stop guessing about role fit and start asking direct questions that expose real understanding and commitment. 12:28 - Reveal the costly mistake of selling people on a role instead of testing whether they will fight for it themselves. 16:03 - Differentiate between moving slowly in hiring and moving precisely by asking better questions that expose fit earlier. 19:23 - Explore how many chiropractors discover too late that loving chiropractic is not the same as wanting to be a business owner. 21:30 - Identify how most persistent business pain traces back upstream to a team issue and, more specifically, a right-seat issue. 24:37 - As a Success Partner, Chiro-Ads Academy brings a powerful, in-house approach to digital marketing that helps practices take control of new patient acquisition. As Dr. Eric sits down with Dr. Travis Stewart, the conversation reveals how early struggles with inconsistent agency results led to a proven system that lowers lead costs, improves conversion, and drives predictable growth through trust-based advertising and data-driven decision-making. If you are ready to create consistent, scalable growth you will want to explore how this system can transform your practice.   Resources Mentioned To learn more about the REM CEO Program, please visit:  http://www.theremarkablepractice.com/rem-ceo For more information about Chiro-Ads Academy please visit: www.makingmuvs.com/TRP     Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.

Trust is one of the most fundamental elements of effective leadership—and yet, most organizations don't measure it properly. In this episode, I speak again with my good friend Alun Bedding about how we can move from talking about trust to actually quantifying and improving it. We explore why trust is essential for collaboration, leadership, and performance, and what happens when it's missing. We also dive into practical tools like the Leadership Trust Index, how to interpret trust as a lead measure, and how organizations can systematically improve trust over time. If you want to become a more effective leader and create real impact, this episode gives you both the mindset and the tools to do it.

Do you actually know why your best people leave?Most leaders think they do. Most are wrong. Rich Hoffmann was asked recently if he thinks people leave companies. His answer stopped the conversation cold: they don't leave companies. They lose hope. Hope in the career path, in the culture, in the relationship with the person they report to. And once that hope is gone, no raise brings it back.In this episode, John St. Pierre and Rich Hoffmann dig into the real drivers of retention and what leaders consistently get wrong before someone walks out the door.What you'll walk away with: The top 3 predictors of turnover and why all three are fixable if you catch them early. Why the shift from manager to leader to mentor is the retention strategy most leaders skip. How TSP recognition changes the culture of an entire organization. Why getting in the field to observe your people doing the work is one of the most underused leadership tools available. And why helping a struggling long-tenured employee win beats cutting them every time.Hosted by John St. Pierre and Rich Hoffmann, Entrepreneurs United is built for founders and leaders who want straight talk on building businesses that actually work. New episodes every week.https://entrepreneursunited.us/linksHosted by John St. Pierre and Rich Hoffmann, Entrepreneurs United is built for founders and leaders who want straight talk on building businesses that actually work.

What if your retention problem isn't happening after employees join but before they even start?In this episode of the People/AI Strategy Forum, Sam Reeve speaks with Jason Carroll, Founder of Optiv Index, about why traditional hiring methods are failing and how AI-driven behavioral intelligence is reshaping how organizations identify, engage, and retain top talent.Resumes have long been the foundation of hiring decisions. But in today's environment, they've become an unreliable signal of performance, potential, and long-term fit. As AI accelerates hiring processes, leaders are being forced to rethink how they evaluate talent beyond skills and experience alone.Jason shares how behavioral data, combined with AI, can help organizations understand how people think, work, and collaborate — creating better alignment between individuals, roles, and teams.If you're seeing high turnover, misalignment, or hiring decisions that don't translate into performance, this conversation offers a new way to approach talent strategy.In this episode we discuss:• Why resumes are no longer a reliable predictor of performance• How poor hiring decisions drive the majority of employee turnover• The concept of “right people, right seats” and why it matters• How behavioral assessments reveal how people think, decide, and collaborate• The role of AI in coaching leaders and improving team dynamics• Why behavioral intelligence extends beyond hiring into leadership and culture• How to use AI responsibly without replacing human judgment• The importance of maintaining the human element in an AI-driven workplaceKey takeawayRetention is not just a compensation issue.It's a hiring and alignment issue.When organizations better understand how people operate, not just what they've done, they create stronger teams, better leadership, and more sustainable performance.Watch more People/AI Strategy Forum episodes!Subscribe to the People/AI Strategy Forum for weekly conversations with leaders and experts exploring people strategy, leadership, AI, and the future of work.YouTube:   / @peoplestrategyforumpowered5106  Follow the podcast:https://www.buzzsprout.com/2571923Podcast website:https://www.buzzsprout.com/2571923Listen on Apple Podcasts:If you enjoyed this episode, follow the People/AI Strategy Forum on your preferred podcast platform and join the conversation! About the People/AI Strategy Forum The People/AI Strategy Forum explores how leaders navigate the intersection of people strategy, leadership, and artificial intelligence. Hosted by Sam Reeve, Founder & CEO of CompTeam, the Forum features conversations with executives, practitioners, and experts shaping the future of work.Learn more about CompTeam and the People/AI Strategy Forum at compteam.net.

In this episode of the Leadership and Learning Podcast, Randy Goruk welcomes Angela Tait, CEO and founder of Tait Consulting and author of The Human Capital Playbook, to unpack what really drives employee retention in construction and similar project-driven environments.  In this episode you will learn how to: Build and maintain trust Use vulnerability effectively Design high-impact onboarding Create clarity for new employees Avoid the trap of overpromising and underdelivering Align culture with hiring Use practical tools to hear employees Address performance and behavior issues early Whether you're a project manager, field supervisor, or senior leader, this episode will help you rethink retention as an experience. One that keeps your people engaged, loyal, and performing at a higher level. BIO: Angela Tait is the Founder of Tait Consulting and a Chief Talent Strategist who partners with growing companies, particularly in construction, legal, and professional services to build high-performing teams. With experience as both a recruiter and an in-house HR leader, she has scaled organizations from early-stage to over 100 employees and now helps leaders align hiring, culture, and performance to drive business results. Angela is also the host of the Mom-Me Podcast and the bestselling author of The Human Capital Playbook. She has been seen in USNews, ABC, FastCompany, SHRM and many other publications. Website: https://taitconsultingllc.com/ The Human Capital Playbook: https://www.amazon.com/Human-Capital-Playbook-Strategies-Leaders/dp/B0F4PMTFQB LinkedIn Profile: https://www.linkedin.com/in/angelatait/

About the Show:"Financial wellness transforms communities." – Alfred Milan, CEO Express WagesIn this episode of I Am Northwest Arkansas®, host Randy Wilburn sits down with Alfred Milan, founder and CEO of Express Wages—a connection made at a recent StartUP NWA VC event—to explore how giving employees faster access to their paychecks can transform small businesses across the region.Alfred shares his journey from leading a Memphis healthcare company to launching Express Wages—inspired by workers who simply couldn't wait two weeks to access money they'd already earned. You'll hear how Earned Wage Access (EWA) strengthens hiring and retention, why financial literacy is a game-changer, and how small businesses can compete with big corporations for talent—without spending a dime extra.Whether you own a local business, care about your team's well-being, or just want practical solutions for paycheck-to-paycheck challenges, this episode delivers insights and tools you can put to work right away.Key Takeaways:Earned Wage Access (EWA): Employees can access a portion of their pay as they earn it—no more waiting two weeks for a paycheck. This helps 79% of Americans who live paycheck to paycheck.Leveling the Playing Field: Small businesses can compete for talent by providing speedy wage access and financial wellness tools, just like big companies.Employee Retention and Morale: On-demand pay and useful financial education build loyalty, reduce turnover costs, and support personal emergencies for workers.No Cost to Employers: Express Wages gives businesses value with no invoices or hidden fees. Employees only pay a small fee if they use the service, and there's even a free option.Extra Benefits: Express Wages partners with organizations offering budgeting tools, credit repair, legal support, and identity theft protection—empowering employees for the long term.Fast, Easy Setup: Most companies can launch Express Wages in just 5–7 minutes, connecting easily with payroll providers like ADP, Paylocity, Paychex, or QuickBooks Cloud.All this and more on this episode of the I Am Northwest Arkansas® podcast.Important Links and Mentions on the Show*Express Wages – Request Your Free DemoLinkedIn: Alfred MilanCall or text Alfred Milan: 901-489-3915Partners mentioned: Monarch Money, LegalShield, AllstateOrganizations referenced: Northwest Arkansas Council, Walmart, City of MemphisThis episode is sponsored by*Signature Bank of Arkansas "Community Banking at its Best!"FindItNWA.com Try ONBoardNWA.com Today!*Note: some of the resources mentioned may be affiliate links. This means we get paid a commission (at no extra cost to you) if you use that link to make a purchase.Connect more with I am Northwest Arkansas:Grab our Newsletter Email Us at hello@iamnorthwestarkansas.comConnect With Our Facebook Page Connect With Us on Threads Connect With Our Instagram Connect With Our LinkedIn PageJoin The Facebook Group Connect with our Fearless Host, Randy Wilburn on LinkedInThank you for listening to this I am Northwest Arkansas podcast episode. We showcase businesses, culture, entrepreneurship, and life in the Ozarks. Consider donating to our production team to keep this podcast running smoothly. Donate to I Am Northwest Arkansas

Employee retention strategies and sales growth strategies are more connected than most leaders think - and getting this wrong is costing you revenue. Fixing employee turnover is the fastest path to sustainable growth in B2B sales. The future of B2B selling isn't about pushing harder - it's about removing friction. This conversation explores how leaders can build scalable systems, improve retention, and win in today's complex buying behavior environment. In this episode of the B2B Sales Trends Podcast by Global Performance Group, Harry sits down with Chris Kowalewski, Chief Growth Officer at Compass Group, to explore why leadership, sales organization design, and simplification - not more pressure - drive long-term growth.

Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor's monthly newsletter. In this episode of Manufacturing Greatness, we break down why manufacturing leaders plant owners, operations managers, and production managers continue to struggle with employee retention, manufacturing productivity, workforce engagement, and frontline performance on the shop floor. Even after hiring and onboarding new employees, many manufacturing organizations still face turnover, inconsistency, and performance gaps because leadership focuses on fixing team members instead of developing supervisors and strengthening frontline leadership. This episode introduces the Chocolate Fountain Effect, a practical manufacturing leadership model that shows how leadership behaviors at the top directly impact safety, quality, productivity, and employee engagement across the entire operation. 00:30 — The real cost shows up in declining production efficiency, gaps in safety culture, quality management issues, and burnout risk when frontline supervisors lack coaching skills, communication skills, and performance management capability. 01:00 — The "chocolate fountain effect" explains how leadership behaviors flow from the top through every level of the organization, shaping workplace culture, workforce development, and results in lean manufacturing, six sigma, and process optimization efforts. 02:00 — Engagement and manufacturing productivity are driven by how leaders show up, communicate, and lead change management, influencing employee satisfaction, diversity and inclusion, and retention across Gen Z manufacturing and the millennial workforce. 03:30 — Case study in plant leadership: when leaders bypass supervisors to solve production planning or supply chain management issues, it weakens accountability, disrupts operations management systems, and reduces effectiveness in KPI management. 04:30 — The turning point comes through leadership development and management training, where leaders step back, strengthen coaching skills, and empower shift supervisors and frontline supervisors to lead problem solving, conflict resolution, and team performance. 08:30 — Sustainable results in smart manufacturing and Industry 4.0 require investing in people as much as tools like kaizen, value stream mapping, and 5S methodology, focusing on burnout prevention, safety leadership, and building strong systems for long-term manufacturing productivity.

Send us Fan MailNonprofit payroll compliance strategies are no longer optional—they are essential for managing risk, retaining talent, and maintaining funder trust. In this learning session, Jeff Griffin of ADP and Dr. Stephanie Rose-Belcher of JMT Consulting walk through the most critical payroll issues nonprofit leaders must get right today.From worker classification to grant-funded payroll tracking, the conversation highlights how payroll decisions impact everything from compliance exposure to financial transparency. As Jeff Griffin explains, “If you get this wrong, you're on the radar of some pretty important agencies—IRS, Department of Labor, EEOC.” Misclassification doesn't just create regulatory risk—it affects fairness, tax obligations, and employee protections.The discussion also explores how nonprofits can better align payroll systems with funding requirements. With increasing pressure from funders to demonstrate accountability, organizations must track time, allocate labor across grants, and generate accurate reports. A connected technology ecosystem becomes critical—not just for compliance, but for future funding conversations.Another emerging strategy? Earned Wage Access (EWA). This innovative approach gives employees access to wages before payday, helping nonprofits improve retention without increasing compensation costs. As Stephanie Rose-Belcher notes, it's a practical way to support mission-critical staff when budgets are tight.Finally, the episode dives into how AI is transforming payroll operations. From identifying anomalies to providing real-time employee insights, AI is reducing manual work and enabling finance teams to focus on higher-level strategy. “We now give that back office professional the ability to be strategic in their time,” Stephanie shares.This is a must-watch conversation for nonprofit executives, finance leaders, and operations teams looking to reduce risk, improve efficiency, and build stronger organizations through smarter payroll strategies. 00:00:00 Introduction to Nonprofit Payroll Risks 00:03:00 What ADP and JMT Bring to Nonprofit Finance 00:06:10 Worker Classification and Compliance Exposure 00:11:10 Grant Payroll Tracking and Transparency Challenges 00:15:00 Earned Wage Access and Employee Retention 00:19:25 Why Payroll Strategy Impacts Turnover 00:20:30 AI in Payroll: Detecting Errors and Anomalies 00:24:00 From Manual Tasks to Strategic Finance Leadership 00:27:10 Innovate Conference and Finance Leadership Trends 00:30:00 Final Takeaways for Nonprofit Leaders #TheNonprofitShow #NonprofitFinance #PayrollComplianceFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Watch the FULL EPISODE HERE: https://www.youtube.com/watch?v=McEqzZemnKI  Get a FREE DIGITAL COPY of Jeff Dudan's Book Discernment HERE

Watch the FULL EPISODE HERE: https://www.youtube.com/watch?v=McEqzZemnKI  Get a FREE DIGITAL COPY of Jeff Dudan's Book Discernment HERE

About the guest: Meghan Popoleo is the President of The O'Connor Group, where she has spent the last decade helping organizations grow through strong people strategy, culture, and leadership. She came into the business from the nonprofit world, openly admits she did not start out loving HR, and has grown into a values-driven leader known for vulnerability, execution, collaboration, and people-first leadership.About the episode: In this conversation, Steve sits down with Meghan to unpack what it really means to be “growth ready.” Megan shares why vulnerability is not weakness, but a leadership advantage, especially when you're scaling a company, building culture, navigating succession, leading hard conversations, and raising a family at the same time. For founders, executives, and high-performers, this episode is a practical reminder that sustainable growth starts with values, trust, and the courage to ask for help.Key Takeaways:Why vulnerability is essential for personal and professional growthMegan's journey from nonprofit leadership into HR and people operationsThe partnership between Megan and founder Marsha O'ConnorHow hard conversations strengthen leadership tandemsProtecting company culture during growthWhy “teammate” matters more than “employee”Women in leadership, motherhood, and asking for helpThe tension between saying yes, learning fast, and avoiding overwhelmBuilding new service lines without losing core valuesWhy relationships are a true growth leverCreating communities that support female leaders and entrepreneursLinks and resources mentioned:The O'Connor Group: www.tocgrp.comThe O'Connor Group on LinkedIn57th Street Partners Shadow HerSend a textSupport the showConnect with Steve MellorStay connected and keep growing with Steve:LinkedIn - https://www.linkedin.com/in/steve-mellor-cc/Instagram - https://www.instagram.com/coachstevemellorBook Steve to speak at your next event → www.stevemellorspeaks.comSupport the GrowthReady Podcast by leaving a 5-star rating → Apple Podcasts - https://podcasts.apple.com/us/podcast/growthready-podcast/id1406082163Connect with GrowthReadyJoin the community and keep your growth journey going:LinkedIn - https://www.linkedin.com/company/wearegrowthready/Instagram - https://www.instagram.com/growthreadypodcast/Facebook - https://www.facebook.com/growthreadywithcoachstevemellorOfficial Website - https://growthready.com/----This podcast was produced on Riverside and released via ...

In this episode, Jeff and Danny sit down with Chris Koch, a Head Coach and Trainer at Business Development Resources, to discuss how trades businesses can build stronger teams and more profitable operations. Chris draws from decades of experience in HVAC and plumbing service companies, where he worked across service, installation, sales, and management roles before becoming a coach and trainer for contractors across North America. The conversation focuses on leadership development, employee engagement, and the systems that allow trades companies to scale without losing culture or quality. Chris explains why investing in training, transparency, and team development is critical to reducing turnover and building a resilient company. Resources and Mentions Business Development Resourceshttps://www.bdrco.com BDR Coaching and Training Programshttps://www.bdrco.com/trainers The Trades Podcasthttps://www.thetradespodcast.com What You Will Learn Why leadership development is critical in trades companies How to improve employee engagement and retention The systems successful contractors use to scale their business Why investing in your team leads to long-term growth How coaching and mentorship accelerate business performance   Chapters 00:00 Introduction to the Trades Podcast 00:56 Chris Koch's Background and Role at BDR 04:40 The Value of Trades Education 07:42 Marketing the Trades to Future Employees 09:10 The Importance of Soft Skills in Business 11:39 Hiring Trends and Speed to Hire 13:59 Employee Retention and Engagement 19:06 The Art of Delegation 27:14 Time Management and Focus 36:11 Long-Term Business Planning and Growth About The Trades PodcastWebsitehttps://www.thetradespodcast.comHosted byJeff Mudd and Danny TorresThe Trades Podcast features real conversations with business owners, trades leaders, and industry innovators making an impact in the skilled trades community. Support the Trades MovementIf this episode inspires you, share it with someone in the trades or anyone thinking about starting a home-services business. Like, comment, and subscribe to help more people discover these conversations.

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff is joined by JeanAnn SaintGrace, host of the BRAND NEW podcast in the Changing the Industry Network "Shop Talk Her Way". She's also an automotive shop coach and former shop owner. JeanAnn shares her journey from accidental shop ownership to building a business focused on profitability, people, and succession planning. Together, they discuss the importance of protecting technicians' pay and treating them like "racehorses," strategies for consistent profit to secure employee futures, and the emotional realities behind leadership and preparing for unexpected life events.Click here to listen to JeanAnn's podcast "Shop Talk Her Way"Timestamps:00:00 "Envying the Natural Puzzle Guys"19:50 "Managing Reputation in Business"25:14 Husband-Wife Power Dynamics in Business32:37 Technician Dynamics and Customer Communication41:43 "Survival Mode and Unequal Pay"57:25 "Challenges of Running a Shop"01:03:40 "Challenges of Transparency in Sales"01:14:02 "Proof Her Method Works"01:29:25 "Have a Plan for Uncertainty"01:42:32 Work-Life Balance Perspectives01:49:59 "Finding Purpose Through Positivity"01:58:19 "Resilience, Connection, and Legacy" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Delegation is broken — and it's costing you growth, engagement, and retention.On this week's episode of the Build a Vibrant Culture Podcast, Nicole sits down with Brad Federman, author of Never Delegate Again, and together they  dismantle outdated leadership thinking that no longer works in today's world.Brad explains why company life cycles have shrunk, why skills now expire in just a few years, and why leaders must shift from “managing performance” to coaching development. He shares his Growth Matrix, his Five Stages of Change model, and a powerful Culture Character framework that reveals why so many organizations struggle.If you care about building a vibrant culture, retaining top talent, and staying relevant in an AI-driven world—this episode is a must-listen.Vibrant Highlights:04:44 – Why traditional delegation models (including the Eisenhower Matrix) are outdated in today's fast-moving, specialized economy00:07:05 – Growth is the new psychological contract between employers and employees23:49 – Why most organizational change efforts fail (and how leaders sabotage them unintentionally)30:12 – The Five Stages of Change: No Way, Maybe, Get Ready, Act, Routine38:48 – The Culture Character Model: Balancing people and results to create a thriving organization42:45 – Two small leadership shifts that dramatically improve retention and performanceConnect with Brad:Book https://a.co/d/01Kovd2JWebsite https://www.bradfederman.com/Business: https://www.performancepointllc.com/Email: bfederman@performancepointllc.comLinkedIn: https://www.linkedin.com/in/bradfederman/Business LI: https://www.linkedin.com/company/performance-point-llc/Also mentioned on this episode:Marshall Goldsmith "Feedforward": https://youtu.be/tFX74GIxca4?si=jIMfzHazW8y1Mcv2The Path by Laurie Beth Jones: https://a.co/d/03uwtZ6PThe Tilt Model: https://www.tilt365.com/aboutIgnite your culture. Elevate your leaders. Activate your people.Nicole Greer delivers transformational keynotes and trainings that spark clarity, accountability, energy, and lasting results.Ready to light it up?Visit: vibrantculture.comEmail: nicole@vibrantculture.comWatch Nicole's TEDx Talk: vibrantculture.com/videos

Your dashboard tells you what happened.It doesn't tell you why.If revenue is slipping, labor is climbing, or regulars are quietly disappearing, your KPIs are showing symptoms, not causes.In this episode, we break down The Human Audit, a simple 15-minute monthly system for bar owners to reduce staff turnover, improve guest experience, and protect profit by asking five direct questions.You'll learn:Why KPIs are lagging indicatorsThe five questions to ask your team every monthHow to spot turnover risk earlyHow to catch guest experience leaks before they cost youHow to fix culture issues before they hit your numbersIf something feels off in your bar, this is how you figure out why.

Send a textIn this episode, John challenges common approaches to workplace culture and engagement. Instead of focusing on perks, surveys, and branding efforts, he introduces Adler's triad: belonging, significance, and contribution.Key points include:Belonging as the foundation of psychological safety and discretionary effort.Significance as the link between daily tasks and meaningful impact.Contribution as the need for agency, ownership, and visible influence.The episode explains why culture is shaped primarily by front line supervisors and daily interactions rather than corporate initiatives. Leaders will learn practical ways to strengthen each element of the triad and why failing to meet these needs undermines even the best strategic plans.This conversation is designed for executives, senior leaders, and managers who want a clear, behavior based framework for improving workplace culture in a lasting way.

What if the most powerful clinical tool in healthcare wasn't a drug, a device, or a data platform — but a word? In this episode of Experiencing Healthcare, Jamie and Matt have a conversation that starts with Disney World germs and ends with something that will change the way you lead your team tomorrow. They unpack the idea of Intentional Positive Reinforcement — not the hollow "great job" you throw over your shoulder in the hallway, but the kind of deliberate, meaningful recognition that creates a ripple effect all the way to the patient's bedside. Matt shares what a dental hygienist taught him about doing things right, why a pair of clicking heels in a nursing home hallway was actually a leadership strategy, and what happens to a healthcare team that only ever hears what they're doing wrong. This is a conversation for the bedside nurse and the C-suite executive. For the credentialing specialist who never sees a patient and the clinical coordinator who sees dozens. Because in healthcare, everyone plays a role in the patient experience — and the way we lead people determines the care those people deliver. If you've ever wondered whether your words are adding to your team or subtracting from them, this episode is your answer.

In this special roundtable episode of Success Leaves Clues, Robin and Al bring together three experienced leaders for a candid, practitioner-level conversation on one of the most emotionally charged leadership topics today: return to work vs remote work. Featuring: Amanda Small, Head of People & Culture; Cerys Goodall, Operations Leader; and Elizabeth Lynch, HR Consultant and Culture Advisor, this discussion moves beyond headlines and into real-world leadership tension. Is return to office about location? Or is it about trust, accountability, and clarity of outcomes? If you are a CEO, founder, HR leader, executive, or manager navigating return to office mandates, hybrid models, or remote work performance, this episode offers grounded insight from leaders living this reality every day. The panel explores: Why “bums in seats” does not equal performance The difference between visibility and accountability How unclear outcomes create disengagement Why intentional workplace design matters more than policy Generational shifts in how trust is built The role of flexibility in retention and employee wellbeing Why leaders must be considerate without catering How culture either lives in daily behavior or dies in policy You'll hear about: Is return to work a trust issue or a management capability issue? Why accountability must be tied to outcomes, not visibility The difference between listening to employees and catering to them “Considerate without catering” as a leadership philosophy Why the office should function as a teammate, not just a location How poor policy design creates disengagement Coffee badging and what it signals about culture The loneliness epidemic and the hidden cost of remote work Why clarity of outcomes drives performance more than presence How intentional design improves culture and business results We talk about: 00:00 Introduction to the Return to Work Roundtable 01:00 Panelist introductions and leadership lenses 04:30 Is return to work about trust or accountability? 07:00 Visibility vs measurable outcomes 10:00 Real estate pressure and office utilization 14:00 How much flexibility should employees realistically have? 17:00 Listening vs catering to employees 21:00 “Considerate without catering” leadership 26:00 When employees should choose to leave 30:00 Operational rigor and remote performance success 37:00 Why clarity of outcomes drives engagement 44:00 Does autonomy improve performance? 52:00 What actually drives performance? Visibility or outcomes? 59:00 The office as a teammate 1:07:00 Loneliness, culture, and human connection 1:11:00 Designing work intentionally Connect with LinkedIn: Amanda Small LinkedIn: Cerys GoodallLinkedIn: Elizabeth Lynch Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group

How do you grow fast without losing what makes your business great? In this episode, we sit down to talk about bringing on a private equity partner, CapitalSpring, and what that really means for our franchisees and our team. We get into why we waited for the right partner, how they're helping us scale faster, and why this is not just about money. It is about resources, accountability, and opening doors we couldn't open on our own. We also share what it is like to run 130+ franchises, the highs and lows of rapid growth, and how having the right support can make all the difference.

Tony Thelen — Calm Leadership in a Noisy World: AI, Automation, and the New DesiderataWhat if the real competitive advantage in an AI-accelerated world isn't speed — but calm?In this episode of the People/AI Strategy Forum, Sam Reeve (CEO of CompTeam) sits down with Tony Thelen, a leadership guide and executive coach who helps leaders navigate digital overwhelm with grounded presence and ethical clarity. Together, they explore why leaders who can slow the human system while technology speeds up will be the ones who earn trust, retain top talent, and sustain performance in 2026 and beyond.Tony draws from the timeless wisdom of the Desiderata poem — including the line “go placidly amid the noise and haste” — and reframes calm leadership as a strategic capability, not complacency.In this conversation, we cover:Why calm leadership is a performance advantage in the AI eraHow to lead through crisis without manufacturing “fake calm”The role of truth-telling and transparency in building trustEarly warning signs that chaos is creeping into an organizationHow leaders can be agile and decisive while staying composedWhy “sense, adapt, respond” is a resilience habit for individuals and teamsHow to retain top performers during uncertainty by giving them ownership and agencyTony's daily grounding practice: “Tony time” — a quiet hour that becomes a leadership superpowerTony also shares insights from his book Things We Desire: The Desiderata Turns 100, where he unpacks 30 values found within the poem — including calm, wisdom, prudence, contentment, and serenity — and turns them into practical reflection prompts for modern life and leadership.Key takeaway:In a noisy, automated world, calm leadership isn't a retreat — it's a responsibility.Subscribe, rate, and share this episode with a colleague — and choose one way this week to lead with calm instead of haste.Guest: Tony Thelen Host: Sam Reeve, CEO of CompTeam Show: People/AI Strategy Forum (powered by CompTeam)If you enjoyed this episode, follow the People/AI Strategy Forum on your preferred podcast platform and join the conversation! About the People/AI Strategy Forum The People/AI Strategy Forum explores how leaders navigate the intersection of people strategy, leadership, and artificial intelligence. Hosted by Sam Reeve, Founder & CEO of CompTeam, the Forum features conversations with executives, practitioners, and experts shaping the future of work. Learn more about CompTeam and the People/AI Strategy Forum at compteam.net.

In this episode of Married to Property Management, Jim and Melissa talk about one of the most gatekept topics in the property management industry: employee retention.Turnover is expensive, burnout is common, and somehow the real strategies for keeping good people never get shared. We're breaking down what actually works, why it matters, and how retaining the right team directly impacts owners, residents, and the overall success of a property management company.No secrets. No fluff. Just real talk.

AI startups like Clay and ElevenLabs are using early liquidity to keep their best talent. Also, launched last September, Vibes lets you create and share short-form AI-generated videos and access a dedicated feed that displays AI videos from others. Learn more about your ad choices. Visit podcastchoices.com/adchoices

What actually separates great franchise owners from those who struggle?In this episode, Alloy founder Rick Mayo sits down with Tammi, a seasoned franchise business coach with experience across multiple national brands, to break down the real traits that drive long-term franchise success.They dig into why employee turnover is usually a leadership problem, how owner involvement directly impacts retention, and why “semi-absentee ownership” is often misunderstood, and overestimated.If you're considering franchise ownership (or already in it), this conversation is a reality check on what it really takes to win.

In this episode of Disruption/Interruption, KJ sits down with Joey Coleman, two-time Wall Street Journal bestselling author and expert in experience design and retention strategy. Joey reveals the shocking truth about employee turnover—costing businesses a trillion dollars annually—and shares his proven framework for transforming the first 100 days of any relationship. From his background as a criminal defense attorney and White House advisor to consulting with NASA, Volkswagen, and Zappos, Joey brings unique insights into why companies lose employees and customers, and more importantly, how to keep them. Four Key Takeaways The First Day Crisis (10:25) 4% of all new hires quit after their first day of work globally, and by day 45, that number jumps to 22%. By the one-year mark, 40% of employees have left—costing U.S. businesses approximately $1 trillion annually. The True Cost of Turnover (13:00) Replacing an employee costs between 100-300% of their annual salary just to get someone new into the seat—not including their actual salary and benefits. For a $50,000 employee, you're looking at $50,000-$150,000 in replacement costs alone. HR's Shift from Culture to Compliance (27:00) Over the past 50 years, HR departments have shifted focus from creating great workplace cultures to managing compliance, documentation, and litigation prevention—leaving no one responsible for making the workplace the best it can be. The Remarkable Organization Test (35:31) "The way you know you're running a remarkable organization is if you announce you're hiring and your existing employees immediately recommend amazing people they want to work with. In most organizations, internal referral candidates measure close to zero." Quote of the Show (28:12):"There is no one who wakes up in the morning, looks in the mirror and says, 'My primary job when I get to work today is to make sure that this is the best place that any of these people have ever worked.'" – Joey Coleman Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Joey Coleman: LinkedIn: https://www.linkedin.com/in/joeycoleman1/ How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

The world of work has changed forever—and it's still changing. COVID 19 didn't just disrupt where we work—it transformed how we think about careers, leadership, learning, and culture. In this powerful conversation, Nicole Greer and Steve Cadigan unpack the aftershocks of the “workquake” and what they mean for both employees and employers.Steve shares insights from scaling LinkedIn from 400 to 4,000 employees, explains why learning velocity matters more than tenure, and challenges traditional ideas about loyalty, retention, and talent strategy. From embracing ambiguity and building entrepreneurial teams to rethinking training, alumni networks, and career ownership, this episode is packed with practical wisdom for leaders navigating today's hyper-change environment.If you care about building a vibrant, adaptive culture where people can grow and create value—this episode is for you.Vibrant Highlights:00:03:00 – Steve explains why the “pajama revolution” and remote work debates aren't going away, and why leaders must stop looking for a one-size-fits-all answer and start embracing flexibility.00:07:50 – Nicole and Steve dive into why tolerance for ambiguity is now a critical leadership skill and how being “more human” is the secret advantage AI can't replace.00:13:45 – A powerful mindset shift as Steve reframes loyalty, tenure, and turnover—and explains why creating value is what actually makes employees more valuable in today's workforce.00:22:25 – Steve drops a game-changing insight: people aren't disloyal to companies, they're loyal to learning—and explains what leaders must do to keep great people engaged.00:43:40 – A behind-the-scenes story from LinkedIn on learning velocity, revealing how leaders can identify fast learners and build future-ready talent from within.Connect with Steve:Steve's book, Workquake: https://a.co/d/i5StO4jSteve's website: https://stevecadigan.com/Also mentioned in this episode:Mindset by Carol Dweck: https://a.co/d/i43IUYwListen at vibrantculture.com/podcast or wherever you get your podcasts!Book Nicole to help your organization ignite clarity, accountability, and energy through her SHINE™ Coaching Methodology.Visit vibrantculture.comEmail: nicole@vibrantculture.comWatch Nicole's TEDx Talk: https://youtu.be/SMbxA90bfXE

As senior living enters a new era of growth, workforce challenges are quickly becoming the industry's biggest bottleneck. Recorded live from the LeadingAge National Show in Boston, hosts Josh Crisp and Lucas McCurdy sit down with Paul Jarvis, EVP of Sales and Marketing at Procare HR, to unpack what operators must do to prepare for 2026 and beyond.This conversation explores why “getting a little bit better at everything HR-related” can have massive downstream impacts on financial performance, care outcomes, and employee satisfaction. Paul explains how viewing HR as a full employee journey, from application and onboarding to scheduling, retention, and compliance, helps operators scale confidently, especially amid acquisitions and regulatory complexity.This week we cover:Why workforce strategy is becoming senior living's biggest growth constraintRetention vs. agency staffing and care outcomesPreparing for 100% occupancy scenariosMeet the Hosts:Josh CrispLucas McCurdyConnect with Our GuestPaul JarvisProduced by Grit and Gravel Marketing.Become a sponsor of Bridge the Gap.

Join host Randy Goruk in this insightful episode of the Leadership and Learning Podcast as he welcomes Scott Peper, CEO of Mobilization Funding. Together, they dive deep into operational discipline as an underrated tool for recruiting and retaining top talent in manufacturing, construction, and operations. Scott draws from his extensive experience to reveal how a well-organized, safe, and empowering workplace drives morale, productivity, and company growth. Listeners will discover practical leadership lessons and strategies for retaining employees.   Whether you're a plant manager, business owner, or team leader, this episode delivers actionable insights to help you build a high-performing and engaged workforce. Listeners will learn: Why operational discipline is crucial for employee retention and organizational success. The importance of leadership in creating a positive, safe, and empowering work environment. How clarity in standards, roles, and expectations drives engagement and reduces burnout. The role of workplace organization, cleanliness, and safety in communicating company values. How leaders can foster empowerment, encourage feedback, and involve employees in improvement. Practical strategies for managing growth responsibly, including cross-training and establishing strong systems/processes. The significance of genuine care from leaders and its impact on team morale and retention. Why "winning" and achieving excellence create a strong culture and competitive advantage. How to identify and address operational and leadership blind spots to avoid common pitfalls. Actionable tips for plant managers to connect employees' daily work with customer outcomes and company mission. Website: https://mobilizationfunding.com/ LinkedIn Profile: https://www.linkedin.com/in/scott-peper-9387288/ YouTube Channel: https://www.youtube.com/@MobilizationFunding

What if one of the most overlooked leadership behaviors was also one of the most powerful drivers of engagement, performance, and retention?In this episode of Shedding the Corporate Bitch, we reframe gratitude from being “nice” to being strategic. Backed by research from Harvard, Gallup, and the University of Pennsylvania, this conversation breaks down why leaders who fail to recognize effort quietly erode culture — and how intentional gratitude can transform results, morale, and loyalty.Time Stamps & Key Talking Points00:00 – Why Gratitude Shapes Leadership Legacy People may forget what you say or do, but they never forget how you make them feel, Gratitude as an emotional leadership lever04:00 – The #1 Thing Employees Ask For Why employees just want to be seen, The underestimated power of “thank you”09:00 – A 50% Productivity Increase University of Pennsylvania research, Adam Grant's findings on gratitude13:00 – The Three Unspoken Employee Questions Do I matter?, Does my work matter?, Do you even notice?18:00 – Fuel the Climb, Not Just the Win Recognizing effort and progress, not just outcomes19:00 – Modeling Gratitude as a Leader Why leaders set the emotional standard, Behavior gets mirrored24:30 – The Real Question Leaders Must Ask Can you afford the absence of gratitude?26:00 – Leadership Reflection Challenge What went unnoticed?, What culture are you quietly building?28:00 – Final Takeaway Gratitude isn't changing who you are, It's changing what you noticeCall to Actions

Employee retention isn't built with perks, programs, or forced fun.It's built in the moments where leaders choose to listen, trust, and let teams be themselves.In this mini-episode of Relationships at Work, Russel Lolacher shares a simple Christmas decorating story that explains why his team stayed together for nearly 12 years — and why high retention is never an accident or a “unicorn.”This episode breaks down:Why autonomy matters more than engagement initiativesHow leaders accidentally push people away by enforcing conformityWhat retention really looks like in everyday leadership decisionsIf you're serious about keeping good people — not just hiring them — this episode reframes what employee retention actually requires.And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime

In this episode of Remodelers on the Rise, Kyle Hunt sits down with Abe Degnan, second-generation owner of Degnan Design Build Remodel, to share the story of building a remodeling business designed to last. Abe reflects on growing up on job sites, joining his father's company, and helping shape an early design build approach through intentional learning, documented processes, and steady leadership. They dig into lessons Abe has learned over 25 years in business, including hiring with purpose, pricing with confidence, investing in systems, and making the shift from working in the business to leading a team. Abe also shares thoughtful insights on company culture, peer groups, and building a life outside of work, offering encouragement for remodelers who want long term growth without burning out. ----- Today's episode is sponsored by Builder Funnel! Click here to learn more about how Builder Funnel helps remodelers and home builders grow through strategic digital marketing. ----- Takeaways Abe Degnan is a second-generation remodeler who joined his father's business. Investing in learning and joining peer groups has been crucial for growth. Hiring the right people is essential for maintaining company culture. Abe's broken leg led to a shift in focus towards office work and management. Understanding pricing and financials is key to business success. High-quality photography is vital for effective marketing. A clear sales process is necessary for consistent success. Establishing a design center enhances client engagement. Balancing family life and business is a continuous challenge. Documenting company values and processes helps differentiate from competitors. ----- Chapters 00:00 Introduction to the Podcast and Guests 03:00 Abe Degnan's Journey in Remodeling 06:10 Transitioning from Sole Proprietorship to S Corp 09:00 The Evolution of Design-Build Approach 11:54 Investing in Learning and Company Culture 15:04 Hiring Practices and Employee Retention 17:59 Overcoming Challenges in Business Growth 21:00 The Impact of Personal Experiences on Business 23:38 Pricing Strategies and Financial Management 27:10 Marketing and Sales Process Insights 29:53 Establishing a Design Center and Client Engagement 33:02 Balancing Family Life and Business 35:57 Final Thoughts and Advice for Remodelers

n this episode, Jesse discusses the critical role of servant leadership in the construction industry with Wally Adamchick. They explore how a servant leadership mindset, which includes being respectful, setting expectations, and supporting employees, can lead to higher employee retention and profitability. Wally also talks about the importance of developing frontline leaders and the distinction between coaching, consulting, and training. The conversation touches on the specific challenges faced by subcontractors, the growing emphasis on mental health, and the new movement in the dirt world spearheaded by leaders like Aaron Witt. Throughout the episode, they emphasize the importance of contributing to others' growth and the personal fulfillment derived from it.00:00 Introduction and Guest Overview02:51 The Importance of Servant Leadership05:16 Challenges and Misconceptions in Leadership12:26 The Role of Coaching and Consulting18:06 Expertise and Practical Experience23:25 Focusing on Construction Leadership35:37 Impact of Training on Operating Income and Quality of Life36:14 Balancing Quality of Life and Profitability in Construction37:28 Creating a Frontline Leadership Program38:35 The Success Triangle: Technical Competence, Management, and Leadership40:15 Challenges and Rewards of Leadership Development42:55 The Importance of Contribution and Service44:53 The Role of Culture in Employee Retention and Satisfaction52:59 The Growing Movement in the Dirt World57:58 People in Construction Report: Insights and Data01:02:32 Closing Thoughts and Final MessageSet the stage for an amazing new year with the Self First Framework.https://calendly.com/jesse04/self-first-webinar Download a PDF copy of Becoming the Promise You are Intended to Behttps://www.depthbuilder.com/books

Saturday Morning Coffee Chats: Real Conversations With Women Leading, Creating & Saying YES Tune in here!Entertaining with Ease Series: Join Wendy in her kitchen as she shares the magic of how to host each of these magnificent holiday experiences for your loved ones. $47 each or purchase the bundle for $150. Nov. 30: How to Host a Tree Trimming PartyDec. 3: Holiday Food GiftsDec 10: How to Host a Cookie Exchange Dec 17: How to Host a New Year's Eve PartyThe Entertaining with Ease BundleWelcome to the Say YES to Yourself! Podcast—the show for midlife women, empty nesters, and anyone navigating life after divorce, burnout, or big transitions. If you're ready to shed cultural expectations, reconnect with your true self, and put your joy first—you're in the right place.In this episode, Wendy sits down with Erin Krueger, author of Capture the Culture and leader of a top-producing real estate team in Nashville. After losing both parents in a tragic accident at 21, Erin built a $2 billion real estate business with one guiding principle: people don't leave businesses, they leave cultures. Her team of 12 women (ages 23-62) has an average tenure of 6 years—in an industry known for high turnover.They explore:Erin's unconventional interview technique that tests for emotional intelligence and attention to detailWhy she takes her team on all-expense-paid trips every year, and the moment she realized appreciation changes everythingThe tools she uses to build sustainable systems that support employee onboarding and work life balanceThis is a must-listen for anyone building a business, a team, or a way of working that values people as much as performance.Connect with Erin:Get her book: Capture the CultureInstagram @theerinkruegerteam ErinKreuger.comCapture-the-culture.com________________________________________________________________________________________ Say YES to joining Wendy for her: LinkedinInstagram: @phineaswrighthouseFacebook: Phineas Wright House Website: Phineas Wright House PWH Farm StaysPWH Curated France Trips Podcast Production By Shannon Warner of Resonant Collective Want to start your own podcast? Let's chat! If this episode resonated, follow Say YES to Yourself! and leave a 5-star review—it helps more women in midlife discover the tools, stories, and community that make saying YES not only possible, but powerful.

#thePOZcast is proudly brought to you by Fountain - the leading enterprise platform for workforce management. Our platform enables companies to support their frontline workers from job application to departure. Fountain elevates the hiring, management, and retention of frontline workers at scale.To learn more, please visit: https://www.fountain.com/?utm_source=shrm-2024&utm_medium=event&utm_campaign=shrm-2024-podcast-adam-posner.Thanks for listening, and please follow us on Insta @NHPTalent and www.youtube.com/thePOZcastFor all episodes, please check out www.thePOZcast.com SummaryIn this conversation, Adam Posner and Claude Silver discuss the importance of heart-first leadership and the need for workplaces to prioritize emotional intelligence, authenticity, and self-awareness. Claude shares insights from her upcoming book, 'Be Yourself at Work,' emphasizing the role of kindness and empathy in fostering a positive workplace culture. They explore the impact of COVID on employee dynamics, the significance of mentorship, and practical tools for building trust and collaboration within teams. The discussion highlights the ROI of kindness in business and the necessity of creating environments where employees feel valued and engaged.Takeaways- Claude Silver is the world's first Chief Heart Officer at VaynerX.- COVID prompted Claude to write her book, 'Be Yourself at Work.'- Self-awareness is crucial for personal and professional development.- Authenticity in the workplace enhances connection and performance.- Workplace culture is defined by the vibe and energy of interactions.- Emotional optimism is the belief that things can improve.- Empathy is essential for effective leadership and team dynamics.- Kindness in the workplace leads to higher employee retention.- Practical tools like appreciation circles can enhance team morale.- Leaders should focus on creating a culture of trust and collaboration.Chapters00:00 Introduction to Heart-First Leadership03:06 The Impact of COVID on Work Culture06:00 Self-Awareness as a Leadership Superpower08:54 The Role of Authenticity in the Workplace11:54 Scaling Heart-Centered Leadership14:52 Defining Company Culture17:45 Emotional Optimism and Bravery20:53 Empathy and Care in Leadership23:46 The ROI of Kindness in Business25:28 Emotional Intelligence in the Workplace26:34 Tactical Empathy and Practical Tools28:21 Overcoming Imposter Syndrome30:37 Running on Calm: Frameworks for Leaders32:57 Assessing Human Skills in Recruitment34:36 The Seven Rules of Team Citizenship37:30 Leading with Authenticity39:18 The Target Audience for 'Be Yourself at Work'39:53 Optimism in Workplace Culture42:03 Defining Success Through Generosity  

The Bulletproof Dental Podcast Episode 412 HOSTS: Dr. Peter Boulden GUEST: Cassie Kellner DESCRIPTION In this conversation, Peter Boulden and Cassie Kellner discuss the importance of Standard Operating Procedures (SOPs) in dental practices. They explore how SOPs can enhance efficiency, improve onboarding, and create a better work environment. Cassie shares insights on using Trainual to develop and manage SOPs effectively, emphasizing the need for team involvement and the integration of technology. The discussion also includes success stories and practical tips for implementing SOPs in dental practices. TAKEAWAYS SOPs are essential for creating structure in dental practices. Digital SOPs are more effective than paper manuals. Micro learning is key to engaging team members. Start with the most frequently asked questions to create SOPs. Team involvement in SOP development increases buy-in. Technology can streamline SOP management and training. Creating a playbook is crucial for onboarding new staff. Regular updates to SOPs are necessary for ongoing relevance. AI can assist in creating and managing SOPs. A well-structured playbook enhances patient experience and team clarity. CHAPTERS 00:00 Introduction to SOPs in Dentistry 04:29 The Importance of Digital SOPs 07:29 Understanding SOPs and Micro Learning 10:44 Onboarding and Employee Retention 13:30 Overcoming the Daunting Task of SOP Creation 16:26 Building a Foundation for Your Practice 19:27 Creating Team Buy-In for SOPs 22:33 Templates and Tools for Startups 23:53 Embracing Growth in Dentistry 29:18 The Importance of a Playbook 29:38 Success Stories: Transforming Practices 34:55 Leveraging AI for Efficiency 41:21 Finding Clarity and Support 43:03 Outro REFERENCES Bulletproof Summit Bulletproof Mastermind BPTRAINUAL.com

This week on WCR Nation, we're talking all about employee retention — how to actually keep your best window cleaners happy, loyal, and coming back season after season. We all know it's way cheaper to keep a good employee than it is to hire a new one. And let's be honest — hiring takes forever. But in a seasonal service business like window cleaning, that's even tougher. So how do you keep your team motivated when you can't pay a million bucks an hour? We're diving into the real stuff today — how to build loyalty, create culture, and make your business the place your employees want to stay. From window cleaning crews to office staff, this episode is all about keeping your people happy so your company grows stronger every year. Hit play, learn how to stop losing great people, and let's make this the season you keep your dream team together. #wcrnation #windowcleaners #windowcleaningbusiness #businessgrowth #entrepreneur #employeeRetention #servicebusiness #smallbusiness #leadership #motivation #hiring #cleaningbusiness #podcast #jerseynation Need supplies? Let me know! I would love to do that for you! Text/Call: 862-312-2026 https://windowcleaner.com/?sca_ref=3020234.dl0aAoVJ1A eady to get more jobs? https://go.getjobber.com/7wlv3afo4va1

Losing your best people is more than frustrating—it's expensive. In this episode, high-performance coach Lisa Goldenthal breaks down how leaders can stop the turnover spiral and build a culture that keeps top talent. She digs into four game-changing questions every leader needs to answer: 1️⃣ What's the real cause of high employee turnover? 2️⃣ What actually works to keep top talent? 3️⃣ What should leaders stop doing that kills retention? 4️⃣ How can leaders measure if they have a “loyalty leak”? If you're tired of throwing money at perks and bonuses that don't move the needle, this conversation is for you. Lisa shares her proven R.I.S.E.S. framework—practical, no-fluff strategies to recognize, inspire, support, engage, and steer your team without breaking the budget. Tune in and learn how to fix retention at the root, keep your rockstars, and build a culture that scales with you.