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Shared Practices | Your Dental Roadmap to Practice Ownership | Custom Made for the New Dentist
This week on Shared Practices Richard interviews Rachel Wall, 20-year veteran hygienist, consultant, speaker and CEO/founder of Inspired Hygiene. Rachel has written for, and been featured in, numerous industry journals including Dentistry Today, Progressive Dentist, RDH, and Hygienetown. She recently received the 2012 Dental Excellence Award from DrBicuspid.com for “Most Effective Dental Hygienist Educator”. Within any practice, Hygienists have a unique role to play in case acceptance, and Rachel’s experience gives her the perfect perspective to explain how to maximise their effectiveness in that role. As with all the episodes on case acceptance there is a healthy amount of discussion on patient communication, and how having a team who are all on the same page, is vital to reaching your practices full potential. Rachel also discusses the various techniques she uses to implement systems for case acceptance effectively, and some roadblocks you may encounter within your team. :: Sponsors :: Q Optics - Find out more about discount on pair Q-Optics loupes Email: SP16 to sales@q-optics.com Blue Sky Bio - Download the revolutionary free implant planning software :: Topic Time Codes :: 00:00 – 01:17 Richard intro’s the show 03:34 – 06:43 Introducing Rachel and explaining how hygienists can be central to case acceptance. 06:44 – 09:10 Improving communication between hygienists, dentists and patients and the impact it can have 09:11 – 12:11 seeing things from the patient’s perspective and how a lack of communication can lead to fatigue within the team. 12:12 – 16:27 How can you get your team on the same page. 16:28 – 20:51 How often should you hold case reviews and how you can benefit in the long term from scaling them to more complex cases. 20:52 – 24:15 Keeping your diagnosis consistent and the importance of updating your team to changes in your methodology. 25:36 – 30:04 Where do teams struggle with implementing case reviews. 30:05 – 35:28 How often does Rachel se examples of team members not buying into the system. 35:29 – 39:59 The triage approach to patient communication and a discussion about co-diagnosis. 40:00 – 44:52 When is it important to focus on preventative treatment versus co-diagnosis in a case acceptance context. 44:53 – 47:03 Bringing every member of your team into the role of a healthcare provider. 47:04 – 48:23 Some final thoughts with Rachel. 48:24 – 52:03 Conclusions with Richard
Sam Mittelsteadt, Editor and Creative Director of Dentaltown, Orthotown, and Hygienetown magazines shares how he found a career in dentistry after 30 years in the publishing industry and how Townies can submit their articles for publication. http://www.dentaltown.com/magazine/submit-article
While this is not an insurance related topic we felt that it was important for us to invite a friend and mentor, Dr Howard Farran to our show. During this episode Dr Farran talks about the power of using humor in your presentation. For those who have attended Dr Farran's live presentations you'll know he has a unique style of delivery that makes his lectures very fun and engaging. Howard Farran, DDS MBA is a famous international lecturer on faster, easier, more efficient dentistry. He has captivated audiences around the world with his innovative, informational and entertaining style. In his seminar entitled, “The Virtues of Profitable Dentistry” he gets down to the nitty gritty details of running a thriving family practice. He can show any dental team how they too can achieve their dreams and goals. Dr. Farran graduated from UMKC dental school in 1987. He earned his MBA from Arizona State University in 1999. He received his MAGD in 1998. He received his Diplomate in the International College of Oral Implantology in 1998. Dr. Farran has received wide-range recognition, such as being named Alumni of the Year by the University of Missouri in 1997, Arizona Public Health Dentist of the Year Award in 1995 by the Arizona Office of Dental Health, and the Arizona Award in 1989 from the Arizona State Dental Association for outstanding contributions made to the profession of dentistry efforts to fluoridate the water of Phoenix. Dr. Farran is the founder and publisher of Dentaltown Magazine, which is mailed to more than 120,000 dentists in 43 countries each month. Dr. Farran is also the founder Hygienetown.com, Orthotown.com and the flagship site, Dentaltown.com where more than 140,000 registered dental professionals share information with each other on a daily basis! Dr. Farran is the author of several dental practice management articles and multiple video series. His experience ranges from all aspects of practice management, including business planning, operations and finance, to e-commerce business and Internet marketing. Visit his personal website www.howardfarran.com. Please also check out his book “Uncomplicated Business” on Amazon found under the "book" section of his website. For questions or suggestions please email our hosts at help@veritasdentalresources.com.
Howard Farran, DDS MBA is a noted international lecturer on faster, easier, more efficient dentistry. He has captivated audiences around the world with his innovative, informational and entertaining style. In his seminar entitled, “The Virtues of Profitable Dentistry” he gets down to the nitty gritty details of running a thriving family practice. He can show any dental team how they too can achieve their dreams and goals. Dr. Farran graduated from UMKC dental school in 1987. He earned his MBA from Arizona State University in 1999. He received his MAGD in 1998. He received his Diplomate in the International College of Oral Implantology in 1998. Dr. Farran has received wide-range recognition, such as being named Alumni of the Year by the University of Missouri in 1997, Arizona Public Health Dentist of the Year Award in 1995 by the Arizona Office of Dental Health, and the Arizona Award in 1989 from the Arizona State Dental Association for outstanding contributions made to the profession of dentistry efforts to fluoridate the water of Phoenix. Dr. Farran is the founder and publisher of Dentaltown Magazine, which is mailed to more than 120,000 dentists in 43 countries each month. Dr. Farran is also the founder Hygienetown.com, Orthotown.com and the flagship site, Dentaltown.com where more than 140,000 registered dental professionals share information with each other on a daily basis! Dr. Farran is the author of several dental practice management articles and multiple video series. His experience ranges from all aspects of practice management, including business planning, operations and finance, to e-commerce business and Internet marketing.
Howard Farran, DDS MBA is a noted international lecturer on faster, easier, more efficient dentistry. He has captivated audiences around the world with his innovative, informational and entertaining style. He is the author of the book Uncomplicate Business. Dr Farran is the author of several dental practice management articles and multiple video series. His experience ranges from all aspects of practice management, including business planning, operations and finance, to e-commerce business and Internet marketing. Dr Farran is the founder and publisher of Dentaltown Magazine, which is mailed to more than 120,000 dentists in 43 countries each month. Dr Farran is also the founder of Hygienetown.com, Orthotown.com and the flagship site, Dentaltown.com where more than 140,000 registered dental professionals share information with each other on a daily basis! In this episode we chat about: • The three foundations of business: people, time and money • Business models and nailing your existing business model • The pitfalls of scaling too early • What data points in your business you should be focusing on • Challenges facing the profession • Opportunities in the profession Find out more about Howard Farran On his website: http://www.howardfarran.com Buy his book Uncomplicate Business: http://www.howardfarran.com/product/uncomplicate-business/ Listen to me on Howard's podcast here: http://www.dentaltown.com/Dentaltown/Blogs.aspx?action=VIEWPOST&b=54&bp=5914
By now you've probably listened to Part One of our interview with Howard Farran. If you haven't, what are you waiting for?!? Listen to Part One and then come back here and listen to Part Two! In case you don't know who Howard Farran is (and if you don't you should be ashamed) here's his bio, courtesy of his dental practice, Today's Dental: Dr. Howard Farran earned his dental degree from the University of Missouri School of Dentistry in Kansas City. He obtained his Master's Degree in Business Administration from Arizona State University and has achieved Mastership in the Academy of General Dentistry. His other memberships include the American Dental Association and the Arizona Dental Association. Dr. Farran has achieved high acclaim over the years. He was named Alumni of the Year by the University of Missouri and Dentist of the Year by Arizona Public Health. In addition, he was given the Arizona Award by the Arizona State Dental Association for outstanding contributions made to the profession of dentistry because of his efforts to fluoridate the water of Phoenix. When he isn't learning about new treatment options for restoring and preventing worn teeth, he enjoys spending his spare time with his four wonderful sons. Interested in being a guest on Howard's podcast through Dentaltown? Contact Ryan at ryan@farranmedia.com for more information. Howard is always looking for guests to be on his show. If you haven't checked out Howard's podcast yet, be sure to do so! You won't regret it. Visit www.dentaltown.comto listen or check him out on the various podcast sources such as iTunes, Pocketcaster, Stitcher, etc. WITH DENTALTOWN . . . NO DENTIST WILL EVER HAVE TO PRACTICE SOLO AGAIN WWW.DENTALTOWN.COM - WHERE THE DENTAL COMMUNITY LIVES® www.Dentaltown.com, www.Orthotown.com, www.Hygienetown.com, www.TownieMeeting.com, www.HowardFarran.com, and www.TodaysDental.com
Looks like we're going downtown... to Dentaltown this week! Howard Farran, also known as The Mayor of Dentaltown, finally had the chance to appear on our podcast. Since we've literally been bugging him to be on the show since our launch back in February... we just had to make this a two part episode. So, without further ado... here's Part One of our interview with Howard Farran. In case you don't know who Howard Farran is (and if you don't you should be ashamed) here's his bio, courtesy of his dental practice, Today's Dental: Dr. Howard Farran earned his dental degree from the University of Missouri School of Dentistry in Kansas City. He obtained his Master's Degree in Business Administration from Arizona State University and has achieved Mastership in the Academy of General Dentistry. His other memberships include the American Dental Association and the Arizona Dental Association. Dr. Farran has achieved high acclaim over the years. He was named Alumni of the Year by the University of Missouri and Dentist of the Year by Arizona Public Health. In addition, he was given the Arizona Award by the Arizona State Dental Association for outstanding contributions made to the profession of dentistry because of his efforts to fluoridate the water of Phoenix. When he isn't learning about new treatment options for restoring and preventing worn teeth, he enjoys spending his spare time with his four wonderful sons. Interested in being a guest on Howard's podcast through Dentaltown? Contact Ryan at ryan@farranmedia.com for more information. Howard is always looking for guests to be on his show. If you haven't checked out Howard's podcast yet, be sure to do so! You won't regret it. Visit www.dentaltown.comto listen or check him out on the various podcast sources such as iTunes, Pocketcaster, Stitcher, etc. WITH DENTALTOWN . . . NO DENTIST WILL EVER HAVE TO PRACTICE SOLO AGAIN WWW.DENTALTOWN.COM - WHERE THE DENTAL COMMUNITY LIVES® www.Dentaltown.com, www.Orthotown.com, www.Hygienetown.com, www.TownieMeeting.com, www.HowardFarran.com, and www.TodaysDental.com
Andrew Johnston, RDH: I am a Registered Dental Hygiene graduate from the Yakima Valley Community College Dental Hygiene Program in 2009. I hold three degrees including a Bachelors Degree in Business Management and currently working towards my MBA. First and foremost, I am a husband and a father to my wife and three children. When I have time to get away, I regularly lecturer at dental hygiene programs throughout the USA. I also speak at dental hygiene societies and associations. In 2013, I was asked to be a faculty member for DDS - Dental Development Seminars. My role includes mentoring and instructing dental professionals in technique driven delivery of local anesthetic. As the only hygienist on the faculty, I focus on being a liason between the dentists and hygienists to build trust and understanding between the two groups by helping ensure competency, accuracy, and confidence in the hygienist attendees. I also write, blog, and am a regular contributor on Hygienetown.com. I write articles for a number of publishings including my own blog http://andrewjohnstonrdh.blogspot.com. I am a regular panel member for Mark Frias' roundtable discussions and have been interviewed by Dr. Howard Farran for his Dentaltown podcast. In the future, I hope to be lecturing at regional and national conferences on my local anesthesia review course. My "Charitable Dentistry" lecture is a compilation of many years of mission trips and charity work throughout the world. I have volunteered my time and efforts with local programs such as the Union Gospel Mission's dental office, YVCC sealant days, the Boy Scouts of America, and as a coach for the local parks and rec teams. Nationally, I have consulted for dental teams and offices interested in learning how to participate in charitable ventures. I provide research that is specific to the desires of the team at no charge to them. Internationally, I have been on mission trips in the Philippines, Guatemala, and the Dominican Republic. Linda Douglas, RDH: Linda M Douglas graduated as a dental hygienist from the Royal Dental Hospital in London, England in 1982. After graduation she worked in periodontology before moving to Toronto, Canada where she has worked in private practice since 1990. Her desire to support patients with eating disorders has instigated in-depth study of eating disorders, and its effect on oral health. Daniel Lopez, RDH: Daniel Lopez is a dental hygienist currently working at the Callen-Lorde Community Health Center in New York. He has extensive training in the management and treatment of HIV/AIDs patients.
• Enhancing patient care through increased interdisciplinary collaboration between all medical and dental healthcare professionals. • Education of the dental hygienist • The future roles of the dental hygienist; how is dental hygiene practice likely to change? • What I like about Dentaltown and Hygienetown. • How Dentaltown and Hygienetown has sparked my professional growth. • How my curious nature, and love of writing has enhanced my career • Overcoming shyness, and fear of public speaking, (which was holding me back professionally). • Rethinking views on retirement-when I was young, most women I knew retired at 60; as this draws nearer, I realise am enjoying my profession too much to think of retirement. I am from London, England where I was an OR technician initially, then I decided I like patients better when they are conscious, so I switched to the dental field. Since graduation from hygiene school, I worked for 8 years in periodontology, public health and general practice before moving to Canada in 1990, where I have worked in general practice. I also worked for our regulatory body, the College of Dental Hygienists of Ontario as a quality assurance assessor for 4 years. I started writing articles in 2009, and began teaching continuing education in 2013. I also completed my Bachelor's degree in Oral health promotion with O'Hehir University in 2013. lindadouglas@sympatico.ca
Dr. Howard Farran is the founder and publisher of Dentaltown Magazine, which is mailed to more than 120,000 dentists in 43 countries each month. Dr. Farran is also the founder Hygienetown.com, Orthotown.com and the flagship site, Dentaltown.com where more than 160,000 registered dental professionals share information with each other on a daily basis!