Helpdesk Nightmares

EPISODE 150: The Grand FinaleOur final Helpdesk Nightmares episode. Thanks to our loyal listeners! It's been fun :)Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 149: Enter RelhaventHave a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 148: Unsolvable Trouble TicketEveryone's favorite segment remains - the Limerick Challenge. Especially Mr. Hnaknaw!Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 147: I Love LimericksEveryone's favorite segment remains - the Limerick Challenge. Especially Mr. Hnaknaw!Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 146: The Discord OneThe audio is fully brought to you by Discord this episode, since the editing laptop Mark used sh*t the bed. Back to normal next week!Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 145: It Did It BeforeJust because it did it before... doesn't mean it ever should have. This was meant to go out May 4th! Woops!Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 144: Dank Chicky NuggiesYahoo Answers is finally going away this time (probably), so we have our new Limerick Challenge to take its place.Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 143: Vaccinated and it Feels So GoodMark, Dave and Original Austin chat about COVID vaccinations along with our usual shenanigans.Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 142: Used FootbathsCody reveals a startling reality from his childhood. Also there are 5 of us now.Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 141: The Market Will Regulate ItselfFor some reason we talk about Fiverr during this episode and how good/not-good that is for creators. So the title is satire? We're The Onion now? Plus our usual shenanigans and a special guest!Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 140: Adaba PhatashapOur usual shenanigans and mayhem, join us won't you?Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 139: Would You Rather?We play a new game no one has ever head of before on top of our normal shenanigans. Would you rather? Play along!Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 138: Who Knows Something About Servers?I mean we all do in IT to a certain degree. But that's not the real question for this redditor's user, of course.Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 137: Twitch and JitsiWe're testing out Jitsi AND we're back streaming on twitch!Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 136: Why Are You Arguing?Just don't argue with tech support. Even if you think you're right (you aren't).Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 135: New Year New MeThis is our first episode of 2021! We made it everyone, well done!Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 134: What is Google?You wouldn't think a support tech would actually ask "what is Google?" in a serious way...Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 133: The Pound SignYou'd think saying pound sign would be less confusing to certain age groups than hashtag. You'd be wrong.Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 132: Something In The AirSomething must be in the air. We had a Friday the 13th recently, didn't we?Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 131: My PC Only Runs BIOS?A user thought he could run his computer only in BIOS... which I guess, technically, you... can?Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 130: It's Not Your Alarm, ManWe talk about a few different alarm/beeping issues this week. It's not what you think.Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 129: Kids, Don't Eat BatteriesYou need to get those batteries coated in something that tastes nasty so kids stop putting them in their mouths and eating them. Apparently.Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 128: Can We Skip Those Steps?Yes, it sucks to have to do all the troubleshooting steps. But no, there's a reason we do not skip them.Have a helpdesk nightmare to share? Send it to us at helpdesknightmares@gmail.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 126: Caution: Exploding Hard DrivesCraigbot: it's supposed to just work. Unless it doesn't. We do our usual shenanigans complete with 2/4 of us blue screening during recording.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 126: Caution: Exploding Hard DrivesSome IT guys connected to a warehouse/manufacturing facility get to have lots of fun exploding hard drives to erase the data. Jealous.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 125: There's No Paper On Our EndWhen told a printer has a paper jam, a user asks "Oh - is that on our end or on yours?" I'm sorry... what?Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 124: That's Because It's a ScreenshotA user can't get a program to open on the desktop. When remoting in, turns out he's trying to click on the icon in a screenshot.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comSome background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 123: One of the Good OnesNot all helpdesk tickets or issues are nightmares. Sometimes it's just a good day!Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comOur Patreon is taking a break. If you're a current patron, you won't be charged for the foreseeable future. But the page isn't taking on new patrons right now.Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 122: 10 Plagues of EgyptSometimes there's flies in the office. And it's a real mess.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 121: Black Wall Street (Halfway Podcast)This week's crossover is the story of Black Wall Street and the massacre of hundreds of black Tulsans by white racists in 1921. Find Halfway Podcast at www.halfwaynetwork.com Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 120: I Didn't Touch AnythingWhen somebody says they didn't touch anything.... and the configuration is completely opposite of the way you left it... that might not be true.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 119: One-Button SolutionSometimes marketing is confusing for users. And you get to make a "one-button solution" that's not at all what it seems.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 115: Outlook WitchSometimes, locked doesn't mean what you think it does...Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.com or call us at (202) 798-HELP to leave us a message. Maybe it'll make it on the show!FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 115: Outlook WitchWhen you issue ID cards for work-from-home users, but instead of using them... they try to hold up their driver's license to the keyboard to authenticate. /r/talesfromtechsupportHave a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 116: Hello, Wrong NumberMark (and later, Cody) reads and talks about some fun Reddits on r/talesfromtechsupport. One is a throwback to Southpark, one is how to confuse Indiana with India, and a classic "why can't you help me print" scenario.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 115: Outlook WitchThis one is a Mark-only episode. We end up with 2 main reddit topics - PSoD and Outlook.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 114: Loose-Format CoronaMark, Cody and Dave go loose-format this week and talk about Mark having the novel coronavirus, the best video games, and more!Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 113: Apple & Google & Contact TracingMark, Cody and Dave talk about Apple & Google's plans to help address contact tracing related to COVID19. Good idea? Bad idea? Too big brother?Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 112: Do I Just Press Continue?You know when you walk a user through correctly configuring an entire system... and they press continue? On reformatting that system?Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

CROSSOVER: Triangle Shirtwaist FireIn the early 1900s, a shirtwaist factory caught on fire. In just a few minutes, over 100 young women would be dead. Ant it was all completely avoidable.The Halfway Podcast is now live on the Halfway Network. You can find all the episodes there and a new one every week. It's a Dark History show - so not just true crime and murder but all kinds of dark history.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 111: Corona-What?Mark and Dave talk about what's happening with COVID-19 and how it affects helpdesk and support folks. Lots of remote workers and VPN and Remote Connection issues!Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 110: LEAP YEAR FIASCOSWhat happens when you don't prep your systems for the eventuality (every 4 years) of a February 29th? Yeah.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 109: PATIENCE, YOUNG PADEWANA demanding, and uncooperative, helpdesk requester puts ThePoutineSystem's patience to the test.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

EPISODE 108: HUB UPON HUBA user submits a ticket reporting a slow computer. What turns out to be the problem? Hub upon hub upon hub for USBs all connected at the same time.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 107: Read the Error MessageDuring a Microsoft Exchange migration, mkaibear's team had to include "If you see a message telling you to restart Outlook, please restart outlook" in an email memo. I know right?Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 106: The IT PlumberSometimes in tech, we have to do work that's outside of our... actual scope of work. Like plumbing!Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 105: Clueless in CyberspaceHave you ever had a user who didn't know what an exclamation point was? Yeah. It's that bad.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 104: Can't Make This UpSometimes there are support calls that are just so wild... you can't make that shiz up. This is one of those episodes. This is also our last hour-long episode. More info on that to come!Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 103: Last Minute NonsenseMark, Cody and Dave talk about last-minute requests that don't actually make sense.Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 102: 2020Mark talks about the new year, Y2k and Y2038!Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.LINKShttps://time.com/5752129/y2k-bug-history/https://junkee.com/y2k-bug-1999-hoax/192228FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.

Episode 101: (Belated) Xmas!Mark-only episode - we talk Xmas Poems (Reddits), Yahoo Answers, This Week in Tech!Have a helpdesk nightmare to share? Send it to us at support@helpdesknightmares.comFind our new D&D podcast IDK D&D at www.idkdandd.com or wherever podcasts are found.FIND US ONLINETwitter: @helpdesknightInstagram: @helpdesknightmaresWebsite: https://www.helpdesknightmares.com and https://www.halfwaynetwork.comJoin our patreon at http://patreon.com/helpdesknightmares at any level to get the episode at least 2 days early and other bonuses!Some background music used via creative commons license: http://www.orangefreesounds.com/ All other music is licensed or available by public domain.