SEON Cat & Mouse Podcast

In the last episode of our Cat and Mouse Podcast, Peter shares a range of interesting insights with Jimmy Fong including:Why fraud is always going to be about people, not technologyWhat do the ‘Zombie' and ‘Cybercrime Triangle' theories stand forImportance of policies and structure for when fraud or ransomware does hitHow fraud has shifted in the last decade Hosted on Acast. See acast.com/privacy for more information.

Holding over a decade of experience at the U.S. Department of Homeland Security, Lloyd has helped combat identity fraud, theft, and criminal organizations for much of his career. Now at the biggest social media platform in the world, he helps mitigate potential risks on the platform. Alongside our host Jimmy Fong, Lloyd details:His learnings from federal law enforcement and the private sectorHow his time at Homeland Security developed his understanding of criminals and fraudstersIt the importance for businesses to have good digital hygiene and educate their own employeesWhat TikTok is doing to help raise awareness of fraud & cybersecurity Hosted on Acast. See acast.com/privacy for more information.

Steve Moffatt visits us to share his insights on how fraudsters are gaining specialized knowledge about specific companies, growing concerns around pen-testing smaller businesses before launching full-scale attacks on bigger ones and developing a strategy to succeed safely at phenomenal speed (90% payment approval rate in under 25 seconds!) Hosted on Acast. See acast.com/privacy for more information.

Presenter of The Rise of Money Launderers on Snapchat and Instagram, part of VICE's Crimewave series, Obi Juwah gives insight into how the production came about and what it was like meeting active fraudsters straight from social media and the problems around money muling and youth education. Hosted on Acast. See acast.com/privacy for more information.

Mike Jones, otherwise known as The H4unt3d Hacker, has had one heck of a career. From operating alongside the Anonymous group to helping tech-smart children use their skills for good, this episode offers a glimpse into the dark world of cybersecurity and the psychology behind cybercriminals. Hosted on Acast. See acast.com/privacy for more information.

Claire's combination of mental health awareness, professional experience, and academic knowledge makes for some interesting insights in this episode! Hosted on Acast. See acast.com/privacy for more information.

Darren Hodder joins us to discuss what new threats have emerged from remote working, the growth of sophisticated targeting & ransomware attacks on businesses as well as the always the importance of the human element of fraud. Hosted on Acast. See acast.com/privacy for more information.

Frank McKenna is the co-founder and chief fraud strategist at PointPredictive as well as the man behind leading industry resource - Frank On Fraud. In this episode, he shares his experiences of consulting around the world, working with over 200 banks, lenders, and finance companies across his career as well as tips on how to improve your fraud fighting skills. Hosted on Acast. See acast.com/privacy for more information.

Industry veteran John Marsden talks about why digital identity has become and will continue to be one of the key aspects of risk management as well as the importance of online security education. Hosted on Acast. See acast.com/privacy for more information.

Robert Brooker, Chairman of the London Fraud Forum, sits down with Jimmy Fong to discuss the process of social engineering, the ever-growing importance of digital identity, his experiences of fighting fraud, and why collaboration is the only way we move forward. Hosted on Acast. See acast.com/privacy for more information.

We're back! After a short break, the Cat & Mouse podcast returns with more candid discussions with some of the world's best fraud fighters. The co-founders of SEON sit down with host Jimmy Fong to dive into the ever-growing threat of cybersecurity and fraud as well as the journey of SEON to date. Hosted on Acast. See acast.com/privacy for more information.

With knowledge from both the client and bank's perspective, Sergey jumped at the opportunity to learn things from the merchant's side of things, ultimately bringing together his experience to his current team leader role. “Initially I was focused on payments before then moving across to more risk-based activities. I have looked to create a balance between our KPIs in that whilst you might not have completely opposite targets, you should have something specific for another aspect of the business. “For example, if you are working in risk you should have one KPI to reduce risk input from the clients or if you're responsible for payments, one of your targets should be to reduce risk level or chargebacks.”Find more information about the Libertex Group. Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 24 of the Cat & Mouse podcast, where we interview Anonymous !, an expert on account takeover.In this in-depth interview, they explain how they do it, and which fraud prevention measures are a waste of time for businesses – and add friction to the user journey.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal? To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

On the latest episode of the latest Cat & Mouse episode, we hear from Ina Macaira, Product Manager at the Kindred Group, one of the world's largest iGaming companies. Ina walked us through the company's idea of iGaming sustainability, how it's deployed at the group, and how it can actually help with fraud rates in the long run. The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal? To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.ioFind Ina Macaria Bawn on LinkedInMore information about the Kindred Group Hosted on Acast. See acast.com/privacy for more information.

Online stores have always been prized targets for fraudsters. But how exactly do they manage to receive physical goods without being detected? In this episode of the Cat & Mouse podcast, you'll hear about physical and bank drops, as explained by a fraudster we'll call Anonymous D.They go over the techniques they have for receiving goods, how they keep the addresses going as long as possible and what kind of OpSec measures they have in place.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 21 of the Cat & Mouse podcast, where we interview Elena Emelyanova, Senior Payments and Fraud Manager at Wargaming.net.As fraud manager of a video game company delivering war games to millions of users worldwide, Elena had to learn how to anticipate fraud, learn how it works with micropayments, and where fraud management needs to improve in general. She shared some of her fascinating insights in a conversation that touches on seasonal fraud, irrational fraudsters, and the advantages criminals have.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Find Elena Emelyanova on LinkedinInterview by Jimmy FongWargaming is online here.For more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 20 of the Cat & Mouse podcast, where we interview Anonymous O, an expert on open banking fraud.Open banking is supposed to be a boon for bank customers, but it also opens the door to new attack vectors. Anonymous O explains how they work, from phishing to loan scams and buying challenger bank accounts.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

On the latest episode, Jimmy spoke with Stefania Bonà (Data Science Product Manager, Checkout.com) about the journey that leads to working for one of the world's biggest fintechs.With unrivaled expertise in understanding the mind of a fraudster, Stefania details her key most important takeaways from almost a decade of experience studying and combatting cybercrime.Having developed her own gift card program and seen the entire spectrum of the supply chain, from merchant to buyer, this episode is packed with insightful comments.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

We're now on episode 18 of the Cat & Mouse podcast, where we are joined once more by a fraudster we contacted on the darknet. Anonymous G, as we'll call them, is an expert at targeting financial institutions, both in terms of account takeover (ATO) and also onboarding using a fake ID and phone number.We'll pick their brains about how they bypass OTP and 2FA, and what they think of new authentication methods such as Apple IDs.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal? To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to our latest Cat & Mouse episode, where we are joined by SEON's very own Head of Customer Success, Balint Patkos.Before joining SEON to help fraud fighters, Balint used to be one himself – and at an extremely high-risk company. In this fascinating interview, he gives tips and shares insights on what he's learned, especially in the context of growing a successful anti-fraud team.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

In this episode 16 of the Cat and Mouse podcast, we spoke with another active, real-life fraudster, whom we shall name Anonymous P.They guided us through some age-old phishing and scamming techniques that still work today, and explained what bank drops are, and why every fraudster dreams of opening an account with a neobank. They also revealed fascinating insights into how customer service agents are exploited by account takeover fraudsters.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 15 of the Cat & Mouse podcast, where we interview Hugo Ugarte, Fraud Manager at NetBet. Tackling risk and compliance at one of the largest iGaming and sports betting companies is no easy feat. Hugo was kind enough to talk to us about his experience in the UK, and how it compared with his stint in Mexico, in the heart of the Latin American market.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Hugo Ugarte on LinkedIn.Interview by Jimmy FongNetBet is online here.For more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

We're back with another former fraudster turned consultant for the good guys. Today, it's Alexander Hall, Principal at Dispute Defence Consulting.In this fascinating conversation, he touched upon his crazy life story, and what fraud fighting professionals can do to improve their efficiency, when understanding the value of your business data points, learning where holes happen in your line of defence, how drug trafficking, credit card testing and fraud are interwoven, and much more...The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.More information about Alexander Hall and Dispute Defense ConsultingInterview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 13 of the Cat & Mouse podcast. Today, we're sitting down with Arvis Strods, Chief Risk Officer at Robocash Group, which is the mother holding of Robo.cash, one of the fastest-growing P2P lending platformsBecause Arvis had such a varied career in risk management, we took the opportunity to pick his brains about the similarities, differences, and challenges of working in different industries. He had a lot to say, and some excellent advice to give to new fraud managers. The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Arvis Strods is on LinkedIn.Interview by Jimmy Fong.More info about Robocash.For more information about SEON, please visit www.seon.io. Hosted on Acast. See acast.com/privacy for more information.

Money laundering has always worked hand-in-hand with crime, but how has it changed in the online world?We spoke to a professional money launderer to get answers. In this episode of the Cat & Mouse podcast, you'll hear about what modern money laundering looks like, why online casinos sometimes turn a blind eye to it, and why geolocation analysis is so important.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 11 of the Cat & Mouse podcast. Today, we're sitting down with Einar, who has been a security analyst at CCP Games for 17 years.17 years is also how old Eve Online is, the MMORPG that CCP Games is most famous for. In this fascinating interview, we'll learn how a gaming company reduces risk for one of the most successful and complex online games of all time, how they work with developers, and why every update brings new fraud challenges. The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Have you ever wondered how fraudsters evade the law?It's thanks to what they call OPSEC or operational security, and in episode 10 of our Cat & Mouse podcast, this is exactly what we'll focus on. We sourced one more fraudster from the darknet and got them to explain how they remain anonymous online – and not get caught by law enforcement agencies. They also shared some of the tools they use, why less vigilant fraudsters get caught, and what risk managers should do to combat their OPSEC.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 9 of the Cat & Mouse podcast, where we interview Sorin Hazu, Fraud and Risk Manager at Shell.As the fifth-largest company in the world, Shell needs little introduction. What might be news to our audience, however, is that the oil and gas corporation operates in the B2B sphere as well as B2C and that their fraud challenges are rampant. The interview with Sorin was fascinating, as he explained how Shell fuel cards work, what card-present fraud looks like at the company, and the inventive way fraudsters were targeting them.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.You can find Sorin Hazu on LinkedIn.Interview by Jimmy Fong.For more information about SEON, please visit www.seon.io. Hosted on Acast. See acast.com/privacy for more information.

We're now at episode 8 of the Cat & Mouse podcast, where we interview another career fraudster, whom we'll call Anonymous X.This conversation revolved mostly around how fraudsters get started in the game, but it revealed a ton of fascinating insights, such as: How do fraudsters think about fraud management? What is a typical journey from wannabe fraudster to vendor? They share their knowledge about the technical tools of the trade as well as the worrying trend toward organised fraud networks.The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 7 of the Cat & Mouse podcast, where we interview Jānis Tjarve, Portfolio Credit Risk Manager at Sun Finance.Sun Finance is one of the fastest-growing online lending platforms in the Balkans, and their fraud challenges are rather unique.Which is why it was so fascinating to learn what Jānis thinks about the questions like what makes a good risk manager? What are the differences in risk management between fintechs and traditional banks? And why do you have to be careful with automated systems?The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.You can find Jānis Tjarve on LinkedInThe Sun Finance website is hereInterview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 6 of the Cat & Mouse podcast where we share our interview with Anonymous Y, a career fraudster.As you can imagine, their bio is nonexistent. But this 30+ min conversation does show that their fraud techniques are honed, and that they understand exactly what they're up against when it comes to fraud prevention. Among other things, this career fraudster explains how they can bypass device fingerprinting, and which fraud detection method still stumps them. He has shared with us what the best communication channel is for fraudsters and much, much more...The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 5 of the Cat & Mouse podcast. Today, we're back with another fraud expert, Dave Parrott from Jagex.If you're unfamiliar with Jagex, it's home to many games, including Runescape, the biggest free-to-play, massively multiplayer online role playing game series in the world.And while it's free, the company also processes a huge amount of in-game transactions for its 260 million players, which is where Dave and his team come in. Amongst other things, he explained how fraud protection for digital products needs to work fast and why the best risk team members come from customer service. He has shared with ous the strangest fraud case he's ever seen involving a telephone operator and much, much more...The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.You can find Dave Parrott on LinkedIn.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 4 of the Cat and Mouse podcast, where we interview Tom Hughes, an ex fraudster and embezzler turned consultant and founder of HireaThief.com.In this insightful 20 minute interview, Tom walks us through his experience as a white-collar criminal and gives advice to fraud detection professionals. Shares his thoughts on what made the easiest targets of fraud and how technology is changing the fraud game. We've talked about why prevention is the best tool in your arsenal, and much more...The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.More information about Tom Hughes on HireAThief.comInterview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

Welcome to episode 3 of the Cat & Mouse podcast, where we interview Kamil Przybyla, Fraud and Payment Manager at Green Man Gaming. Green Man Gaming delivers over 6,600 games to 195 countries worldwide, and Kamil's team has to ensure the payments are legitimate. The key tips and ideas he discussed with SEON answers why deleting fraud rules is a bad idea and what qualities fraud managers should have. We've also talked about if Machine Learning can actually be a magic bullet and much, much more...The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.You can find Kamil Przybyla on LinkedInInterview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

In episode 2 of the the Cat & Mouse podcast, we hear from the side of the fraudsters.Well.. former fraudsters. The duo who, Ozric and Ed, operates under the name Ada Lovelace now regularly consults with fraud managers and gambling operators on how to reduce attacks. But in their old career as professional bonus abusers, they defrauded online casinos for hundreds of thousands of dollars. They've shared in this interview how the bonus abuse landscaped changed and why COVID-19 will be bad news for online casinos. We've discussed what fraud managers should do to reduce bonus abuse at their own company and much, much more...The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.Ozric Vondervelden and Ed Dickerson are leading experts on bonus abuse and multi-accounting within the online gaming industry.Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.

In our very first episode, we spoke with Jacqueline Hart, Trust and Safety Manager at Patreon. With more than 20 years of experience preventing fraud at companies like PayPal, iGaming powerhouse Paddy Power, and Ingenico, Jacqueline had some tremendous insights. We've talked about the current risk trends. How COVID-19 is affecting fraud rates and why her company doesn't use the word fraud at all. The pros and cons of using Machine Learning for false positives and much, much more...The SEON Cat and Mouse podcast is the only place where you'll get to hear from both fraudsters and fraud fighters.The goal?To get insights into the psychology of those who attack and exploit systems. To hear true-life examples of the thrills and frustrations of risk management. And, of course, to share entertaining, insightful, and actionable stories to improve your strategies against fraud.You can find Jacqueline Hart on LinkedIn. Interview by Jimmy FongFor more information about SEON, please visit www.seon.io Hosted on Acast. See acast.com/privacy for more information.