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Escola Conquer --- Send in a voice message: https://podcasters.spotify.com/pod/show/ricardoferrer/message
Escola Conquer --- Send in a voice message: https://podcasters.spotify.com/pod/show/ricardoferrer/message
Hey there, Biz Nerds. If you are scaling a business you need a ROCKSTAR Admin to handle the day-to-day for you. That can be a tough nut to crack. THANK GOD for the ROCKSTAR ADMIN BOOTCAMP to help get your admin dialed in and take your business to the next level! In this episode, we dive into the need for more structure in administrators' working environments, the benefits of sending them to Admin Bootcamp Adventure, the bootcamp's history, additional information about what happens there, and other topics. To learn more about ROCKSTAR ADMIN BOOTCAMP, Visit https://hugeconvention.kartra.com/page/hugerockstaradmin Here's a Coupon Code for yah! Enter: CONQUER250 and get 10% off registration. Free Resource for BlueSkies, here: https://yourblueskies.com/bookkeeping-resources/
Escola Conquer --- Send in a voice message: https://anchor.fm/ricardoferrer/message
Escola Conquer --- Send in a voice message: https://anchor.fm/ricardoferrer/message
Maggie Patterson is the editorial director at Scoop Studios and the creator of Small Business Boss. With two decades of experience, Maggie has spent her entire career in client services and has been a successful entrepreneur for 15 years. Today, she works with freelancers and agency owners to help them implement smart strategies for business growth using proven marketing, sales, and client experience tactics. She's the host of the BS-Free Service Business podcast, has been on stage at events such as New Media Expo, Podcast Movement, and the Conquer Summit, and her work has been featured in leading publications such as Entrepreneur.com, Fast Company and Virgin.com. Here's what we covered on the episode: How We Met + Maggie's Journey (1:10) How we connected through Jessica Kupferman's podcast and Facebook group Maggie shares that she worked at an agency, became pregnant in 2003 and with everything going on in her life decided not to return after her maternity leave The business plan Maggie wrote when she first started, which said she had four months to make 4,000 CAD ($3,186.32 USD)/month, which seemed unreachable at the time — she reached it in 6 weeks Why Maggie was able to reach her goal in 6 weeks was because she had the extra business skills needed to run a business that most people don't have Maggie spent time freelancing, doing PR work, then got into content marketing but realized around 2013/14 she wasn't happy with the clients she was working on, which led her to the online business world where she went from freelancing, to having a team, to building an agency Through her agency journey, Maggie realized she didn't want to work for online celebrity entrepreneurs anymore so she went back to working with tech and professional services companies Maggie explains that she had a safety net when she started her business, because of her husband and living in Canada which gave them support; and says not a lot of people have that starting out How Maggie had three clients right out of the gate, which helped her surpass her 4,000 CAD/month goal and explains that her hourly rate was 100 CAD ($79. 62 USD)/hour, which was a fraction of the cost compared to when she left the agency, where they were charging her out at 250 CAD ($199.06 USD)/hour Maggie shares her personal benefits from the online business world, like learning a lot, approaching a different style of content marketing, and most importantly building connections and friendships How Maggie now mentors other business owners and how she likes helping them create their own path We describe what the online space is, where experts of all sorts take their business online and how Maggie exposes some of the marketing tactics being used in the space today — check out Maggie's Instagram for more context Maggie explains that there are a lot of good people who may be using tactics that are problematic or questionable because that's what they've been taught and how she's not saying she's never done anything she now considers problematic, but explains she's done the work to unpack that Approaching Referrals: How to Ask + Keeping Track of Them (17:34) How most of us approach referrals is by waiting for someone to come to us instead of thinking about what we can do on an ongoing basis to let people know we want their business; Maggie explains we need to make the switch from passive to proactive when it comes to referrals As business owners, we make a lot of relationships and connections but we don't nourish them, which causes people to forget about us down the road Maggie shares a story of how she was able to stay top of mind for a client she had way back in 2003 by putting consistent content out about the recent service they needed, so she thought of Maggie and hired her How we tend to think it's a bad thing to let people know we need clients, but Maggie explains that people aren't going to refer clients to you if you act like you're booked and everything is fine; you don't need to say you're struggling, just be clear that you have openings for clients One way Maggie asks for referrals is by letting people she's already made relationships with know that she has a spot open and by asking them if they know anyone to fill that spot Why it's important to create an offboarding process where you have the opportunity to ask for referrals and why Maggie would rather ask for a referral over a testimonial in the offboarding process Maggie stresses the importance of being transparent about when your next opening will be if you're currently fully booked and shares an example of a client who started doing this and was able to book out months in advance without having to shut people down by just saying, I'm booked, sorry! Why Maggie keeps track of referrals she gets, the referrals she gives, and tracks leads because the more information she has, the easier it is to see what's working and what's not in her business With everything going on in the world today, it can be hard to know if it's the right time to ask for referrals — Maggie suggests engaging in a back and forth conversation that allows you to read the room instead of jumping right to it How Maggie has her lead generation data on her dashboard so when she's looking at revenue, she can also see the lead generation trends and see what kind of action she needs to take in order to get more clients, which is usually through referrals Shifting the Type of Clients You Work With (34:35) When creating an email list for B2E (business to entrepreneur), Maggie says to think about who your target audience is, think about if they'll be interested in getting emails, and if they're the type of people who are going to buy from emails In Maggie's experience her B2B (business to business) clients are way less likely to download a lead magnet so she stresses knowing your market, knowing if they're going to engage in your emails and if they aren't, figuring out an effective tactic to get in front of them Maggie shares that shifting the kind of clients they were working with was a slow process but if you want to make that shift, you have to figure out where these people are hanging out in the online space, see what podcasts are they listening to and make an effort to meet them where they're already at How cold outreach can be an overlooked tactic but if you move into the B2B world it's acceptable — Maggie shares that the majority of her new client revenue in 2019 came from cold outreach The bulk of Maggie's content marketing agency is focusing on content production for clients, and acting as an extension of the client's team to help them with strategy, write their blog posts, create their case studies, create their white pages, etc. Maggie says one thing that holds us back is thinking we have to know everything about an industry and thinking it has to be perfect when really it's okay to experiment If you want to transition out of the online space, Maggie's advice it to take some time to experiment working with other types of clients because it's really easy to pick a niche, but it's much harder to truly embrace it and work in it all the time Connect with Maggie on smallbusinessboss.co, Instagram, or if you're a service provider who needs help with pricing, packaging, leads, etc. go to smallbusinessboss.co/vault for resources that can help you Links mentioned: Connect with Maggie on Instagram Small Business Boss Small Business Boss Vault Like what you heard? Click here to subscribe + leave a review on iTunes. Click here to download my Sales Page Trello Board Let's connect on Instagram!
Just because your business uses social media to connect with clients, doesn’t mean it has to feel like a business only in it for the money. Maggie Patterson understands the power of building real relationships through social media and walks us through how her rebellious nature became the foundation of her personal brand, her approach to Instagram, how speaking her mind has impacted her social media growth, and advice for being yourself in your business! In this podcast episode, we share: Why Maggie’s personal life philosophy mirrors her approach to business Maggie’s reason for choosing Instagram as her go-to social media platform Common practices social media has normalized even though they’re not best practices Suggestions for having clear, transparent, and BS-free marketing The benefits of a no-BS business approach Maggie’s experience with Instagram Reels and content strategy for Instagram Stories Memorable Quotes: “I created this brand and I know there’s room for my voice in the market.” “A count-down timer...is not necessary when you do your marketing in a way that’s ethical, and thoughtful and builds real relationships.” “Observing what’s happening in real-time for you and your audience or a trend you’re seeing, and then pulling in past content can really save you a lot of time.” “I just want people to get paid. And do it in a way that’s ethical and we can all go to bed and sleep at night and feel good about what we’re doing in the world!” About Maggie: Maggie Patterson is the editorial director at Scoop Studios and the creator of Small Business Boss. With two decades of experience, Maggie has spent her entire career in client services and has been a successful entrepreneur for over 15 years. Today, she works with consultants, creatives and agency owners to help them implement smart strategies for business growth using proven marketing, sales, and client experience tactics. She’s the host of the BS-Free Service Business podcast, has been on stage at events such as New Media Expo, Podcast Movement, and the Conquer Summit, and her work has been featured in leading publications such as Entrepreneur.com, Fast Company, and Virgin.com. Connect with Maggie: Website Instagram Links Mentioned: Freebie: Doubling Your Freelance Income Maggie’s article -The Dark Side of Online Business Rachael Kay Albers (RKA) This Episode Is Made Possible By: Fanbooster by Traject: The world’s most complete social media management platform and my social media management tool of choice. Savvy Social School: Everything you need to increase visibility, growth, and engagement on social media
Maggie Patterson is the editorial director at Scoop Studio and the creator of Small Business Boss. With two decades of experience, Maggie has spent her entire career in client services and has been a successful entrepreneur for 15 years. Today, she works with freelancers and agency owners to help them implement smart strategies for business growth using proven marketing, sales, and client experience tactics. She's the host of the Small Business Boss podcast, has been on stage at events such as New Media Expo, Podcast Movement, and the Conquer Summit, and her work has been featured in leading publications such as Entrepreneur.com, Fast Company and Virgin.com.In today's episode, we talk about mental health, our frustration with how suddenly way too many people consider themselves to be an epidemiology expert (we're looking at you tech bros) and what running a business through previous market downturns has taught us (and why that's not always going to track into this one.)Maggie shares her wisdom about what core skills and practices we all need to be focusing on right now (hint: they may not be sexy but they're what bring in the money) and, of course, what's giving her joy. Connect with Maggie at https://smallbusinessboss.co/https://www.facebook.com/smallbusinessbosshq/https://www.instagram.com/smallbusinessboss/
Maggie Patterson is a communications strategist, business growth consultant, and the founder of a content marketing agency, Scoop Studios. As the creator of Small Business Boss, she works with service-based business owners both one-on-one and in group programs to help them find clients, get paid and build a business that serves them. She’s the host of the Small Business Boss podcast, has been on stage at events such as New Media Expo, Podcast Movement, and the Conquer Summit, and her work has been featured in leading publications such as Entrepreneur.com, Fast Company, and Virgin.com.In this episode, Maggie shared:➤ Why she loves micro-agency model (7:33)➤ Maggie’s intuitive money management system (9:54)➤ Back up your intuition with data (14:33)➤ Managing profitability at a project level (20:28)➤ A hybrid pricing model (22:59)➤ How she figured out the sweet spot for her business (25:42)➤ Plan with the end in mind when you enter into a partnership (32:45)➤ Which financial metrics are important for her business (39:52)➤ How she manages the budget at the client’s level for an agency model (41:44)➤ Using Linkedin as lead generation (47:52)➤ How she translates the core value of accessibility into her mastermind (50:57)Connect with Maggie:➤ Small Business Boss Website➤ Scoop Studios Website➤ Facebook Group➤ Instagram➤ Pinterest
This episode is sponsored by Acuity Scheduling. Check out our Free 20 Minute Acuity Scheduling Training here.Today's episode is all about selling your services like hotcakes! GUEST BIO: Maggie Patterson is the creator of Small Business Boss, which teaches service business owners how to make more money without a program or a course. She is a communications strategist and the principal consultant at Scoop Studios, a content marketing agency specializing in working with small businesses. With two decades of experience, Maggie has spent her entire career in client services and has been a successful entrepreneur for over 10 years. Today, she works with online and small business owners to help them implement smart strategies for business growth and to maximize the impact of their digital marketing. She’s the host of the Small Business Boss podcast, has been on stage at events such as New Media Expo, Podcast Movement, and the Conquer Summit, and her work has been featured in leading publications such as Entrepreneur.com, Fast Company and Virgin.com.WHERE TO FIND GUEST: WebsiteFacebookInstagramPinterestSmall Business Boss PodcastLINKS MENTIONED:Free Pricing Guide and Calculator See acast.com/privacy for privacy and opt-out information.
Unforgettable: Messaging | Leadership | Personal Brand | Visibility
Do you sometimes wonder how much to share? Or stop sharing when shit hits the fan in your life? My guest Maggie Patterson is pretty comfortable speaking her mind - she’s the friend who will tell you not to get those jeans. And yet, that’s not always synonymous with being able to show up real and honest with your audience. Maggie is host of Small Business Boss podcast, has been on stage at events such as New Media Expo, Podcast Movement, and the Conquer Summit, and her work has been featured in leading publications such as Entrepreneur.com, Fast Company and Virgin.com. I had her on to explore how you can show up as your real self and show your behind the scenes even when life takes you to hospital waiting rooms instead of beachside vacations. We’re also talking about how to position your work as premium once you’ve got clear messaging in place… and we have a deep conversation around female entrepreneurs earning more. (HUGELY important topics here!) Deeper support from me: I have only 2 VIP Coaching + Messaging spots left in 2018. This is where we partner to craft clarity & messaging that calls in your people. I’ll help you get clear on what you really do, communicate it, and weave it into marketing that lights you up. In between sessions, I’ll personally shape & hone your copy. Get Clear, Get Clients is my signature course to help you build the foundation that lets you call in clients instead of constantly chasing them. Once you complete it, you’ll be so clear on what you do that talking about it will feel easy, exciting, and impactful. Follow me on Instagram for behind-the-scenes and deeper stories around this conversation. Listen in and you’ll learn: How she shared openly with her followers on Instagram while she went through dark times during the death of her father and then her mom getting sick Understanding what motivates you so you can build your business not based on someone else’s dream --- because not everyone really wants to build a million dollar business! Where she finds the balance in being blunt but not negative -- when she’s used to telling it like it is How she’s shown up online as “Maggie” through the different evolutions of her brand - from agency model to personal brand to partnership The gap between what women business owners make and what men biz owners do -- and her mission to help close it How to create a signature service from what’s working to position your work as premium and create more ease in your business The great debate over niche -- do you really need one or has Maggie found a way around it? Links From the Episode Maggie’s free workbook to create your Signature Service Scoop Studios Website Small Business Boss Website Instagram Scoop Studios Business Facebook Page Small Business Boss Facebook Page Warmth, Adria
Today I’m talking about creating a signature service with Maggie Patterson. We had a great conversation about why it’s important for business owners to have a signature service and how you can start developing this type of process in your own business. Maggie talks about how having a signature service changes the way that you market and price your services and can really help you show up as an expert and serve your clients in the best way possible. Maggie Patterson is a communications strategist, business growth consultant, and the principal consultant at Scoop Studios. With two decades of experience, Maggie has spent her entire career in client services and has been a successful entrepreneur for over 10 years. Today, she works with online and small business owners to help them implement smart strategies for business growth and to maximize the impact of their digital marketing. She’s the host of the Small Business Boss podcast, has been on stage at events such as New Media Expo, Podcast Movement, and the Conquer Summit, and her work has been featured in leading publications such as Entrepreneur.com, Fast Company, and Virgin.com. Topics Discussed: Why it’s important for business owners to have a signature service Steps to take when you start developing a signature service When should transition into a signature service Beta testing your new process Creating content around your signature service to prove your expertise Pricing in your business How to keep your clients on track during your time together Receiving and using feedback to make adjustments to your service Action Steps: Start paying attention to what you're doing that can be repeatable or that you need to systematize Focus on positioning yourself as an expert in what you're offering before you launch Be patient, this is a long-term process Add an expiry date to your contract Connect with Maggie: Website Podcast