Podcasts about referrals

Ever feel like you're doing all the “right” things in your business, posting consistently, running ads, chasing leads yet growth still feels heavier than it should? I've been there. For a long time, I thought the secret to scaling was always out there… more eyeballs, more followers, more people in the funnel. But what actually changed everything for me wasn't before the sale. It was what happened after.In this solo episode of The Happy Hustle Podcast, I break down what I call the 4R Growth Flywheel, a simple but powerful framework that's helped us increase our average customer lifetime value to over $15,000 per client (and for some, $25K–$50K+). This episode isn't about hype or hacks. It's about service, alignment, and building a business that actually supports your life instead of draining it. No guest this time just me sharing what's working right now inside our masterminds, communities, and offers, and why this approach matters more than ever in a noisy online world.Here's the big shift: most entrepreneurs obsess over getting the next client, but real, aligned growth comes from how you take care of the people who already said yes. The 4R Growth Flywheel focuses on retention, referrals, reviews, and resells, four levers that compound over time and turn your business into a trust-based ecosystem instead of a leaky bucket.A few key takeaways from this episode:• Retention starts in the first 30 days. Clients don't leave because your product is bad—they leave because the onboarding experience is forgettable. Momentum, clarity, and connection early on can determine the entire lifetime value of a customer.• Referrals aren't something you ask for, they're something you engineer. People refer when they feel proud of their progress, emotionally connected to your brand, and clear on how to explain what you do. The best time to trigger referrals is right after a win.• Reviews are compressed trust. Future clients don't believe your sales page because you wrote it—they believe your clients. Consistently capturing real transformation stories can turn your marketing into a 24/7 sales team.• Reselling isn't pushy—it's service. Ascension means guiding people to the next level of support they already need. When done with integrity, it deepens trust and alignment instead of creating pressure.• The flywheel compounds. Retention builds trust. Trust fuels referrals. Referrals and reviews accelerate resells. And resells deepen retention. That's how you scale without burning out.At the end of the day, this episode is a reminder that Happy Hustlin' isn't about doing more, it's about doing better. It's about building relationships, not just revenue, and creating offers that truly support the humans behind the credit cards.If you're an entrepreneur who wants to make more money, increase customer lifetime value, and grow a business that actually feels good to run, this episode is for you.Connect with Cary!InstagramFacebookLinkedinTwitterYoutube Get a copy of his new book, The Happy Hustle, 10 Alignments to Avoid Burnout & Achieve Blissful BalanceSign up for The Journey: 10 Days To Become a Happy Hustler Online CourseApply to the Montana Mastermind Epic Camping Adventure“It's time to Happy Hustle, a blissfully balanced life you love, full of passion, purpose, and positive impact!”Episode Sponsors:If you're feeling stressed, not sleeping great, or your energy's been kinda meh lately—let me put you on to something that's been a total game-changer for me: Magnesium Breakthrough by BiOptimizers. This ain't your average magnesium—it's got all 7 essential forms that your body needs to chill out, sleep deeper, and feel more balanced. I take it every night and legit notice the difference the next day. No more waking up groggy or tossing and turning all nightIf you're ready to sleep like a baby, calm your nervous system, and optimize your recovery, go grab yours now at bioptimizers.com/happy and use code HAPPY10 for 10% OFF.

In this quick Efficient Friday episode, Libby breaks down a stat that should stop every advisor in their tracks: 85% of clients have thought about switching advisors in the last year

Today's episode is a real estate conversation with one of the most impressive young agents in the business. Cooper Murphy is 23 years old and closed 58 deals in his first full year as a real estate agent in 2025 — in a market where most people say it's “too hard to sell.” We break down exactly how he did it. We discuss what real work looks like day-to-day, why intention matters more than scripts, and how creating real value is the fastest way to build referrals and momentum. Cooper walks through his daily schedule, how many hours he's actually working, how he structures his calls and follow-ups, and why consistency beats talent every time. We also get into:Why networking works when it's done with the right intentionHow one great deal can turn into 10–15 moreThe difference between buyers and listings and where Cooper focused earlyWhy working with people your own age can compound long-termHow to think about lifetime client value instead of quick winsCreative financing and subject-to strategies and why they matter in this marketHow to analyze worst-case scenarios so you don't over-leverageWhy content and deal-sharing builds trust faster than traditional marketingThis episode is a blueprint for young agents, new agents, and anyone who wants to build a real estate business that compounds instead of burns out.

In this episode of The Level Up Podcast, we talk about what momentum really looks like at different stages of business and why the strategies that once worked stop working as you raise your prices and take on fewer weddings. The goal isn't to stay busy. It's to stay growing.We break down the shift from volume based momentum to intentional momentum. Why fewer weddings require more strategy. Why consistent, qualified inquiries matter more than a packed calendar. And how playing it safe, even when things feel “fine,” can quietly stall your growth.We also talk honestly about what happens when momentum slows. The scramble. The freeze. The temptation to discount or pivot just to feel busy again. And why sometimes the fastest way forward is taking a step back, getting clear, and choosing a smarter plan.You are more capable than you think, and momentum builds the moment you decide to go for it.Register for our free Referrals on Repeat Masterclass on February 4th https://thelevelupco.com/referrals-on-repeatTimestamps:00:00 - 03:30 | Breaking the Editing Cycle: Why Momentum Matters03:31 - 07:00 | Volume-Based Momentum vs. Intentional Growth07:01 - 11:30 | Niching Down: Building Momentum With Fewer Weddings11:31 - 15:00 | What Momentum Actually Looks Like at Higher Price Points15:01 - 19:30 | When Momentum Slows: Fight, Flight, Freeze Reactions19:31 - 23:30 | Rebuilding Momentum With Strategy and Humility23:31 - 27:30 | Proof of Momentum: Student Wins and Real Results27:31 - 31:56 | Long-Term Momentum: Strategy, Education, and Staying in MotionThe next round of The Luxury Mastermind will start in Spring 2026! We are thrilled to welcome you inside our signature 8 week program. Learn more + save your seat here >> https://thelevelupco.com/mastermind

Running a financial advisory firm often looks appealing from the outside: freedom, flexibility, and income potential. But the reality of being a true business owner requires an entirely different skill set. In this episode, Libby sits down with Hannah Moore to have an honest, vulnerable conversation about what it really takes to move from advisor to CEO, including the emotional, operational, and leadership challenges that often go unspoken ✨In this episode, you'll learn:Why owning a firm is fundamentally different from being a great financial advisor, and why most advisors are unprepared for that shiftHow Hannah navigated massive business transitions, including reducing her client base, growing two companies, and building a leadership teamWhat it actually looks like to delegate meaningful responsibilities like sales calls and client relationshipsHow ego, identity, and grief can quietly hold advisors back from scaling their firmsWhy self-awareness is one of the most important traits of successful advisors and CEOsThis episode is a powerful reminder that growth doesn't come from doing more, but from letting go, building trust in your team, and stepping fully into the CEO role. If you're feeling stretched, overwhelmed, or stuck in the day-to-day, this conversation will help you see what's possible on the other side of intentional leadership.Find Hannah on LinkedIn HERE!Learn more about Amplified Planning HERE!Learn more about the Group Coaching & Mastermind HERE! Check out The First 100 Days Course: The Advisor's Blueprint for a Remarkable Client Experience HERE!Learn more about Asset-Map financial planning software HERE! Learn more about our sponsor Beemo Automation HERE! Check out the Efficient Advisor YouTube Channel HERE!Connect with Libby on LinkedIn HERE!Successful businesses don't get built alone. You need community! You need collaboration! Join us in The Efficient Advisor Community on Facebook.

When Kathy Guillory started her marketing consulting business, she fell into the same trap most consultants do: saying yes to everyone and working constantly. But a few years in, something shifted. She started blocking off entire days, staggering her clients differently, and asking CEOs a question that completely changed how they saw her. The result? She made more money than ever—and had the time to write and publish a children's book. In this episode, Kathy shares exactly how she did it.   ---   When you're ready to break through to the next revenue level in your consulting business, here are three ways I can help you.   1. Connect with me on LinkedIn for weekly insights on landing better clients and charging for the value you deliver.   2. Get your copy of my Referrals on Repeat guide, and learn five strategies you can implement straight away to take control of the referral process and attract more of the right inquiries – no more sitting around hoping they'll happen. Get your free copy at smartgetspaid.com/referrals   3. Build a repeatable sales and marketing system that gets you better clients, better rates, and less stress in your consulting business. If you're ready to stop leaving your success to chance, learn the proven system women consultants are using to attract ideal clients consistently and get paid for their value. Plus, you'll get help from me and my team every step of the way. If you've been in business for at least two years, you're making at least $120k, and you want to implement a system that's designed specifically for B2B consulting businesses, email team@smartgetspaid.com with "BREAKTHROUGH" in the subject line and I'll get you the details.  

In this Thursday riff, Scott Grates is joined by surprise guest Keith Brown for a spontaneous but powerful conversation on value—what it really means, how to communicate it, and why price should never be your leading pitch. Through the analogy of flying coach vs. first class, Scott breaks down the “value equation” in a way that's impossible to forget, challenging listeners to stop selling themselves short and start delivering standout experiences.Whether you're talking to a new lead or a longtime referral partner, this episode drives home the point that value is what gets remembered—and referred. It's not about price. It's about how you make people feel. This one is fast, fun, and packed with truth for anyone trying to build a business rooted in relationships.✈️ What you'll learn:• Why price only matters in the absence of value• How to use the “first class flight” analogy to frame your client experience• Why referring someone is a risk—and how to protect that trust• How to flip the script when someone asks, “What do I get for a referral?”• The real reason you should never want to be “the cheapest option”---Episode Markers:---Scott Grates' Links:Referrals Done Right - https://www.referralsdoneright.orgReferrals Done Right FB Group - https://www.facebook.com/groups/296359076662332Scott Grates Website - https://www.scottgrates.comLove Living Local  - https://www.instagram.com/lovelivinglocal315Scott's FB - https://www.facebook.com/scott.grates.1Scott's - https://www.instagram.com/scottgratesTikTok - https://www.tiktok.com/@scott.gratesKeith Brown's Links:FB - https://www.facebook.com/dobson.brown.7IG - https://www.instagram.com/keithbrownn_

On today's episode, Mark sits down with Dr. Brian Bhaskar, a newly minted oral and maxillofacial surgeon, third-generation dentist, and founder of Cindy, a digital referral management platform designed to modernize how dentists communicate. Dr. Bhaskar shares his journey from Division I basketball at Gonzaga to completing a six-year oral surgery residency at the University of Washington, and how firsthand frustrations with outdated referral systems inspired him to build a HIPAA-compliant, cloud-based solution for seamless collaboration between general dentists and specialists.  The conversation also explores life after residency, the realities of private practice, balancing entrepreneurship with clinical excellence, and why better communication leads to better patient experiences. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://sindireferrals.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In this episode, I'm sharing two strategies that make sales feel way easier, especially for moms in business who don't have unlimited time, energy, or capacity to be “selling every day” the way the internet tells you to.The first one might sound obvious, but it's real: be good at what you do. Not just “have a cute brand,” but actually have a clear framework, a real process, and the skill to get results. Because when you're not confident in your work, you can hear it in your voice, and buyers can feel it too.The second strategy is one of my favorites: relationships. When you build real connections and nurture people with integrity (even when they don't buy), sales becomes easier because you don't have to do all the heavy lifting. Referrals, introductions, and trust transfer will do a lot of selling for you.I also talk about why buyers are more discerning now, how to spot a skill gap, and how these “slow” strategies can keep you in the game, even in seasons where you're not posting much.If selling has been feeling heavy, awkward, or like you're forcing it, this one is going to bring you back to the basics that actually work.------------Grab an audit: https://mkhco.thrivecart.com/sales-breakthrough-audit/

Title: The Year of the Sphere: Go From Rollercoaster to Referrals Host: Michael J. Maher Guest: Erin Bradley Description: In this episode of Referrals Podcast, Michael sits down with Erin Bradley to explore what it really means to stop surviving success and start building a business you don't need a vacation from. Erin shares her journey from "broke to burnout" in real estate and how implementing systems, scale, and intentional energy management transformed her business and life. This conversation dives into fulfillment over hustle, planning for success, overcoming fear, and shifting from transactional growth to significance-driven impact. (7L) Referral Strategies: Leadership, Time Mastery, Planning Mastery, Energy Mastery, Mindset Special Offer: Take Erin's free Happiness Assessment to gain clarity on fulfillment and success: https://pursuingfreedom.com/happiness

Referrals are often talked about as a “nice to have.” In this episode of Behind The Numbers With Dave Bookbinder, they're treated for what they really are - a measurable, scalable driver of profitable growth. Dave Bookbinder speaks with Brandon Barnum, widely known as the “King of Referrals,” about how referral-driven businesses outperform those that rely on traditional selling. Brandon shares his journey from single dad to referral-based entrepreneur and CEO of HOA.com, and breaks down the numbers behind referrals, including why B2B referrals convert at higher rates, stay longer, and deliver greater lifetime value. The conversation goes beyond theory and into execution. Brandon explains the mindset shift from selling to serving, his three-step referral framework (set the stage, listen for referral triggers, ASK to GET), and how to move referrals from something informal to a repeatable system. They discuss how to build and train referral partnerships, co-marketing strategies that actually work, and how to stand out when a prospect is given multiple referrals. Brandon also covers overlooked referral sources, the KPIs that matter when tracking referral performance, and how to scale referrals without losing the personal connection that makes them effective in the first place. Listeners will walk away with practical, actionable ideas - how to audit your existing relationships, why committing to one referral partner meeting per week can change your pipeline, how to systematize referrals across your team, and how to create a clear referral partner blueprint. About Our Guest: Brandon Barnum, known as the "King of Referrals," is an award-winning entrepreneur, speaker, and business strategist. He is the CEO of HOA.com and the author of four #1 best selling books in the Raving Referrals book series. A referral and sales expert, Brandon 10X'd his income from $20K to $200K in just 18 months. He has since generated over $500 million in referral-based transactions and built networks with over 5 million members in 195 countries and has helped over 250,000 real estate agents grow their businesses. Previously, he served as CEO of Codebreaker Technologies, developing the world's first personality-based AI for sales. Featured in "The Wall Street Journal", "Newsweek", and "Cracking the Millionaire Code", Brandon helps professionals expand their income, influence, and impact through proven referral and sales strategies. https://ravingreferrals.com About the Host: Dave Bookbinder is known as an expert in business valuation and he is the person that business owners and entrepreneurs reach out to when they need to know what their most important assets are worth. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries.  Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers.  He's on a mission to change the conversation about how the accounting world recognizes the value of people's contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company's most valuable asset.” Dave's book, A Valuation Toolbox for Business Owners and Their Advisors: Things Every Business Owner Should Know, was recognized as a top new release in Business and Valuation and is designed to provide practical insights and tools to help understand what really drives business value, how to prepare for an exit, and just make better decisions. He's also the host of the highly rated Behind The Numbers With Dave Bookbinder business podcast which is enjoyed in more than 100 countries.

What you'll learn in this episode:● How to turn one client into multiple transactions● Why genuine connection is the most powerful marketing strategy● The mindset shift that builds lifetime loyalty● How to create low-cost, high-impact touchpoints● Why contribution and consistency guarantee referrals   To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

Many sales professionals know referrals are powerful, but hesitate to ask because they don't want to impose. In this episode, Brandon explains why most referral asks fail—because they're framed around need instead of outcomes. He shares simple scripts that feel natural, ways to make referral requests specific, and how to remove friction by offering a message customers can forward.You'll learn when the right time to ask is, what language increases response rates, and how to make referral requests feel respectful and easy. If you want more warm intros without awkwardness, this episode gives you the exact playbook.

In this episode, Scott sits down with Vanessa Colangelo, founder of LifeWellBranded, to unpack one of the most misunderstood concepts in business: branding. Together, they explore why branding is not just a logo or color palette, but the emotional translation of who you are, what you stand for, and how people experience you when you're not in the room. Vanessa shares her philosophy on why people are the new brands, especially in a world where trust, connection, and authenticity matter more than ever.Vanessa also walks through her strategic process for helping solopreneurs move from brand confusion to brand clarity — from defining vision, values, and ideal clients to building visual identities that actually feel right. The conversation dives into personal branding, imposter syndrome, content overwhelm, and the importance of building a brand that supports both your business goals and your well-being. Whether you're early in your entrepreneurial journey or ready to move beyond DIY branding, this episode offers practical insight and reassurance that clarity is possible.You'll Hear About:• Why branding is really about reputation, trust, and emotional connection• The difference between personal branding and business branding — and why both matter• How brand confusion holds entrepreneurs back from showing up confidently• Vanessa's strategy-first approach to building brands that feel aligned and sustainable• What it takes to stop chasing trends and start building a brand that truly fits---Episode Markers:(0:00) - Show Intro(1:20) - What is Branding?(2:40) - The Process: From Brand Confusion to Clarity(5:30) - Helping Entrepreneurs Translate the “Heart” of Their Work(8:25) - Personal Branding vs. Business Branding—Why Both Matter(11:30) - Why People Buy From People (Not Just Businesses)(13:00) - Helping Clients Overcome Imposter Syndrome and Overthinking(15:00) - Packages Offered(16:50) - Who Vanessa's Ideal Clients Are (And Why They're Over DIY)(19:30) - Why a Website Is Still Essential in 2025(20:15) - Growing Beyond CNY: Working With Clients Everywhere(21:30) - Running a One-Woman Branding Studio (and Sleeping Well!)(23:30) - Empowering Clients to Own Their Brand Without Retainers(25:00) - Vanessa's Leap From Corporate to Entrepreneurship(27:30) - Why Branding is a Non-Negotiable for Business Growth(29:30) - What's Next for Life Well Branded(31:00) - Rapid Fire: Favorite Season, Pizza Picks & Branding Pet Peeves(34:00) - Creative Process: What She Does When Stuck(35:20) - Brands That Get it Right(376:00) - Fitness Lessons That Apply to Business(38:15) - Life Balance Outside Work(39:45) - Book For Entrepreneurs(40:30) - Something That Surprises People About Vanessa(41:00) - Closing Thoughts---Vanessa Colangelo's Links:Website - https://www.lifewellbranded.comFB - https://www.facebook.com/lifewellbrandedIG - https://www.instagram.com/lifewellbranded.coLinkedin - https://www.linkedin.com/in/vanessacolangelo---Scott Grates' Links:Referrals Done Right - https://www.referralsdoneright.orgReferrals Done Right FB Group - https://www.facebook.com/groups/296359076662332Scott Grates Website - https://www.scottgrates.comLove Living Local  - https://www.instagram.com/lovelivinglocal315Scott's FB - https://www.facebook.com/scott.grates.1Scott's - https://www.instagram.com/scottgratesTikTok - https://www.tiktok.com/@scott.grates

Welcome to the Stephanie Laynes Institute Beauty Business Podcast, where expertise meets entrepreneurship! Join us as we delve into the dynamic world of the business of esthetics with licensed esthetician, Stephanie Laynes. Stephanie, a seasoned professional in the beauty industry, brings her wealth of knowledge and experience to the forefront, sharing valuable insights, tips, and trends that every esthetician can use in their business. Click here to take my FREE Communication Masterclass Join my IG Broadcast Group HERE Enroll in the SLI Online Esthetician School for only $30 a month that includes the MONEY PODCAST, advanced esthetic education, business tips & more! Click here: Cost Per Service Worksheet from Angela Green, join the app to get access & pay! ***Stephanie's Favorite Things:*** Payroll App Esthetician Insurance Esthetician Gameplan: Pay Myself Workbook Smooth Skin Supply LLC Wholesale Website Follow Stephanie Laynes on socials: Instagram Facebook Tik Tok Youtube

Networking isn't about collecting business cards—it's about building relationships that last. In this episode, Dan Rochon reveals the mindset shift that turns networking into a predictable source of clients. You'll learn how to identify the right people to connect with, the single most important question to ask in every meeting, and how helping others first creates a pipeline of referrals that pays off for years. If you're tired of walking away from networking events with no results, this episode will change how you approach them forever.What you'll learn in this episode:Why consistency is the single most important factor in lead generationThe “commit or quit” mindset shift every salesperson needsHow to choose between marketing, prospecting, and networkingThe real costs of generating leads (time, money, or both)Why 18 months is the magic number for predictable successHow to scale and diversify your lead sources as your business grows 

In Episode 159 of Why We Vote, hosts CannCon and Ashe in America continue their in-depth coverage of developments surrounding Fulton County's election process. The episode centers on testimony and evidence presented during recent Georgia State Election Board and Senate Ethics hearings, including ballot discrepancies, mixed ballot batches, and documentation showing officials were aware of vote shortfalls following the 2020 election. CannCon and Ashe walk through what was presented on the record, how complaints were handled, and why multiple matters were referred to the Department of Justice. The discussion also examines proposed remedies and reforms, such as hand-counted paper ballots, single-day voting, and tighter controls on election administration. Throughout the episode, the focus remains on transparency, accountability, and the importance of restoring public trust through verifiable election processes grounded in clear procedures and oversight.

You know why referrals are so great? Because whoever is referring a client to you has already warmed up that person. This saves you both time and money. In this episode, Caterina shares 14 innovative tips and ideas that you can take action on right now to get more referrals from your existing clients. Listen to this episode to set your business up for success by having clients that are consistently sending you referrals.

In this episode, Libby Greiwe shares a practical perspective on using AI in your advisory practice without sacrificing authenticity

In this episode of The Daily Herold, Jon Herold is joined by Ashe in America for an in-depth breakdown of developments surrounding Fulton County's 2020 election process. The conversation focuses on testimony and findings from recent Georgia State Election Board and Senate Ethics hearings, including ballot discrepancies, mixed ballot batches, and documented awareness of vote shortfalls weeks after the election. Jon and Ashe walk through what officials knew, when they knew it, and how those facts intersect with later public statements and federal investigations. The episode also examines referrals to the Department of Justice, questions surrounding jurisdiction and oversight, and renewed calls for election reform such as hand-counted paper ballots and single-day voting. Throughout the discussion, the focus remains on accountability, transparency, and the growing pressure on institutions as previously disputed claims are reexamined through official records and sworn testimony.

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This is episode 809. Read the complete transcription on the Sales Game Changers Podcast website. This is a Sales Story and a Tip episode! Watch the video of the interview here. Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Read more about the Institute for Effective Professional Selling Emerging Sales Leader Program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Joe Mindak, Cofounder of Nolodex, an Enterprise SaaS Platform focused on revolutionizing and monetizing B2B referral transactions within communities.  Find Joe on LinkedIn. JOE'S TIP:  "Sales has always been about who you know. Now it's finally okay to say: if I help you win business, I should get paid for it."

In this solo Thursday episode, Scott zeroes in on one of the most misunderstood forces in sales and leadership: ego. Not the loud, arrogant kind—but the quiet voice that keeps us from asking for referrals, speaking up, or taking the next bold step in our business. Through personal stories and a truth-packed perspective shift, Scott challenges listeners to reframe introductions not as a risk, but as a service.Using a simple family tree exercise and a few well-timed truth bombs, Scott reminds us that the fear of rejection, sounding dumb, or messing up only has power when we let our ego drive the conversation. The takeaway? Stop making it about you—because the people who need your help aren't thinking about your fear. They're waiting for your offer to serve.

A listener with a YouTube channel about quitting smoking wants to earn commissions by referring viewers to therapists. What are the ethical and practical concerns of this idea? Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week. Show notes: SideHustleSchool.com Email: team@sidehustleschool.com Be on the show: SideHustleSchool.com/questions Connect on Instagram: @193countries Visit Chris's main site: ChrisGuillebeau.com Read A Year of Mental Health: yearofmentalhealth.com If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.

Trying to figure out how many referrals you need to reach your client goals? Let's move beyond guesswork and focus on real numbers. I'll guide you through a practical case study that shows you exactly how to hit your targets. Together, we'll create a clear roadmap for getting the referrals you need to grow your business. Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/397

In this episode, Libby sits down with transition expert Shelby to unpack the increasingly complex landscape of advisor independence. With more channels, platforms, and business models than ever before, many advisors feel the pull to explore new options — but don't know where to start. Together, they walk through how to think strategically about change, avoid costly missteps, and design a transition that truly supports your long-term vision

You don't need more leads. You need a business that stops resetting itself every few months. In this episode, Lori breaks down the final two stages of the client journey, Refer and Return, where real momentum and sustainability are built. Referrals are not about luck or asking harder. They are created through clear results, a strong client experience, and giving clients the language to talk about what you do. Lori explains why even happy clients often do not refer, how testimonials support referrals, and why both are essential for shortening your sales cycle. You will also learn why most clients do not return, not because they are unhappy, but because they do not know what comes next. By intentionally seeding the next step and staying visible without selling, you can turn one-time clients into long-term relationships and predictable growth. What You'll Learn in This Episode Why referrals must be designed, not hoped for How testimonials and referrals work together to build trust faster How to create a clear next step so clients return instead of disappearing   Schedule your Profitable Path Blueprint call.  If you're considering working together and want to see if it's a fit, book a Profitable Path Blueprint Call. It's a simple, no-pressure conversation to decide whether working together makes sense.  Resources: Click HERE to receive your free gift - Get Clients to Say "YES!" The Ultimate Social Proof Checklist Every Business Needs to Build Trust and Boost Sales Join Lori's private Facebook group - The Midlife Business Academy. A Facebook group for The Typewriter Generation!  A community to share business growth strategies that work for us! Join now!   Connect with Lori Follow me on social media - grab other free resources of book a call - it's all right here!  

The following guest sits down with host Justin White:•   Courtney Crowder - Broker-owner, Phoenix Lending GroupWhen Your Social Circle is Mostly Real Estate Agents, Business Comes NaturallyEvery mortgage loan originator has a different strategy for how they get referrals from real estate agents. For Courtney Crowder, it happens naturally because most of the agents she works with are her friends. How does blending business with personal help mortgage loan originators bring in more loans? Listen to episode #114 of Good. Better. Broker. to find out how Courtney has become the preferred lender for multiple real estate brokerages in her area.In this episode of the Good. Better. Broker. podcast, you'll learn how to be a champion and a cheerleader for your real estate agents.In this episode, we discuss ...•   1:36 – going from working the front desk to being a broker-owner•   2:15 – pairing real estate agents with the right LOs•   2:39 – why Courtney treats her business like a real estate agent•   3:20 – how Courtney has accumulated 80+ agents who send her business•   3:51 – being a champion for your real estate agents•   4:31 – using social media to cultivate agent relationships•   6:30 – relating to single women who are homebuyers•   7:48 – networking through women's groups•   9:01 – staying connected to real estate agents•   11:04 – when it's ok to say no to a real estate agent•   12:04 – becoming the preferred lender for multiple real estate brokerages•   13:32 – how other LOs can work with more real estate agentsShow Contributors:Courtney CrowderConnect on LinkedIn Connect on Facebook Connect on InstagramAbout the Host:Justin White is UWM's in-house brand journalist and the host of UWM Daily. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University. Connect with Justin on LinkedIn, Instagram, or Twitter Connect with UWM on Social Media:•   Facebook•   LinkedIn•   Instagram•   Twitter•   YouTubeHead to uwm.com to see the latest news and updates.

Brian Buffini started a real estate team before teams were a thing. Back in 1992. Back before brokerages had any idea what to do with a team.Today, Buffini & Company coaches and trains agents, team leaders, and broker owners around the world.All along, Brian's viewed teams as “the future of real estate.” But team leadership isn't for everyone and  aspirations for a mega team aren't necessary.Brian was kind enough to be a guest on our show as I was a guest at his Buffini Coaching live event to share decades of insights, experience, and influence.With a live audience of hundreds of real estate professionals, Brian sat down with me to share what it took to sell 100 homes in a year in the late 80s, why teams emerged, who should (and shouldn't) build a team, what the main team models are, where “Death Valley” is for team leaders, what leaders must stay focused on and watch out for ... and much more!A HUGE thank you to Brian and his entire team for welcoming me into their community in such an open and sincere way!Watch or listen for Brian Buffini's insights into:Leading and managing yourselfWhat it took to sell 100 homes/year in the late 1980s with one assistantWhy and how he started a team in the early 1990s (and why he struggled initially)Why he's long viewed teams as “the future of real estate” and who teams are best forWhy referring out excess business is a good first step toward a teamHow to find your first assistantWhat other stages of team maturity look like and the key to finding your right size (spoiler: 4-7 is a sweet spot)Why 80% of agents should keep selling (perhaps with a team to support them)What the hardest thing about real estate is (and what mistakes that leads to)How to restore connection with the people and relationships that matter most (your customers and your team)A leadership lesson from NFL and NASCAR champion Joe GibbsAt the end, learn about A and B teams, hotel soaps and sewing kits, and the power of ohana and the ocean.Connect with Brian Buffini:→ https://www.instagram.com/brian_buffini/→ https://www.instagram.com/buffiniandco→ https://www.buffini.com/solutions/realstrengths/→ https://www.buffini.com/solutions/blitz/Connect with Real Estate Team OS→ https://www.realestateteamos.com→ https://linktr.ee/realestateteamos→ https://www.instagram.com/realestateteamos/

In this episode, Scott sits down with Bob Bartlett—insurance agency owner, community leader, and part-time rock band drummer—to talk about leadership, culture, service, and the art of being different in a crowded, commoditized industry. Bob shares how getting laid off pushed him into entrepreneurship, how he grew a thriving agency in Barre, Vermont during COVID, and why real conversations will always beat 1-800 numbers.The episode dives into what it means to build trust in a small town, how to recruit with purpose, and why values like honesty, balance, and community aren't just buzzwords—they're a business model. From hosting pumpkin giveaways to playing drums at weddings, Bob shows up fully as himself and inspires his team to do the same.

Episode Summary Most dental practices don't actually have a referral problem — they have a system problem. In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury break down why referrals don't happen by chance, how inconsistent service and communication quietly sabotage growth, and what simple systems practices can put in place to earn consistent, high-quality referrals. Through real-world service examples, team accountability strategies, and practical chairside scripts, this conversation shows why referrals are a byproduct of confidence, consistency, and gratitude — not hope. What You'll Learn in This Episode • Why referrals are built through systems, not luck • How phone experiences and follow-up impact word-of-mouth • When and how team members should confidently ask for referrals • The most natural moments in the patient journey to introduce referrals • Why referred patients accept treatment and stay loyal longer • Referral incentive considerations and state regulations to know • A realistic referral benchmark every practice should aim for • How gratitude systems drive repeat referral behavior • Simple ways to track and celebrate referrals with your team Key Takeaways • Referred patients are more loyal and more likely to accept treatment • Team confidence directly influences referral outcomes • If team members aren't referring their own friends and family, that's a red flag • Asking for referrals is not pushy when it's genuine and well-timed • Gratitude and follow-up multiply referral behavior • Internal marketing delivers some of the highest ROI in a practice Thank You to Our Show Sponsors Identity Dental Marketing Looking to stand out in a crowded market? Identity Dental Marketing builds brands that convert.

Seeing more consultants in your space? Referrals slowing down? You're not imagining it. But here's the truth: if you do these four things consistently, you'll be in the top 1% of consultants. In this episode, learn what separates those consultants who continue to grow, from those who struggle in this new environment.   ---   When you're ready to break through to the next revenue level in your consulting business, here are three ways I can help you.   1. Connect with me on LinkedIn for weekly insights on landing better clients and charging for the value you deliver.   2. Get your copy of my Referrals on Repeat guide, and learn five strategies you can implement straight away to take control of the referral process and attract more of the right inquiries – no more sitting around hoping they'll happen. Get your free copy at smartgetspaid.com/referrals   3. Build a repeatable sales and marketing system that gets you better clients, better rates, and less stress in your consulting business. If you're ready to stop leaving your success to chance, learn the proven system women consultants are using to attract ideal clients consistently and get paid for their value. Plus, you'll get help from me and my team every step of the way. If you've been in business for at least two years, you're making at least $120k, and you want to implement a system that's designed specifically for B2B consulting businesses, email team@smartgetspaid.com with "BREAKTHROUGH" in the subject line and I'll get you the details.  

Send us a textIn episode 284 of Beyond The Story, Sebastian Rusk interviews Daniel Wakefield, founder of Top Tier Headshots, as he shares his journey from high school science teacher to one of South Florida's top headshot photographers, fueled by specialization, personal branding, and referral-driven growth.Tune in as we explore why specializing, showing up, and serving others can create unstoppable momentum in business.TIMESTAMPS02:05 — Where the Story Starts02:28 — From Teacher to Photographer03:04 — Wildlife Photography Spark03:45 — Early Wins & Passion05:10 — First Photography Business Fails06:02 — Branding & Niche Mistakes08:08 — Five Years of Focus08:40 — Becoming “The Headshot Guy”09:28 — LinkedIn Growth Engine11:02 — The “Hype Tornado”11:45 — Community & Referrals12:28 — Business is H2H13:38 — Showing Up Without Expectation14:35 — Authenticity Over Perfection15:14 — Trust Signals in Imagery16:08 — Coaching for Authenticity17:02 — Final TakeawaysQUOTES“If you're going to fail, fail spectacularly.” -Sebastian Rusk“There's something powerful about authenticity and about showing up as a human being.” -Daniel Wakefield“I want that to be who I am. So let's focus on showing that. Let's not have a disconnect with fake smile versus I really am a genuine person.” -Daniel Wakefield==========================Need help launching your podcast?Schedule a Free Podcast Strategy Call TODAY!PodcastLaunchLabNow.com==========================SOCIAL MEDIA LINKSSebastian RuskInstagram: https://www.instagram.com/podcastlaunchlab/Facebook: Facebook.com/sruskLinkedIn: LinkedIn.com/in/sebastianrusk/YouTube: Youtube.com/@PodcastLaunchLabDaniel Wakefield LinkedIn: https://www.linkedin.com/in/toptierheadshots/ Instagram: https://www.instagram.com/danielwakefield_/?hl=en WEBSITEDaniel Wakefield: https://www.danielwakefield.co/ ==========================Take the quiz now! https://podcastquiz.online/==========================Need Money For Your Business? Our Friends at Closer Capital can help! Click here for more info: PodcastsSUCK.com/money==========================PAYING RENT? Earn airline miles when you use the Bilt Rewards MastercardAPPLY HERE: https://bilt.page/r/2H93-5474

What if the secret to scaling your real estate business isn't leads—but relationships? In this episode of the Real Estate Excellence Podcast, Tracy Hayes welcomes back powerhouse Realtor Sarah Schwartz, who shares how she dominated her market with over $36 million in sales from 57 transactions—all while managing life as a mom, wife, and business owner. Sarah reveals the secrets behind her explosive growth, including how she leverages her husband as her business partner, invests in her neighborhood relationships, and maintains an unrivaled level of client service that converts every transaction into a future referral. They dive deep into the psychology of client retention, why genuine human connection outperforms flashy marketing, and how Sarah's fierce commitment to relationships keeps her top-of-mind in Northeast Florida's competitive market. Her community-first strategy, powered by local events, handwritten notes, and hot chocolate bombs, proves that you don't need hundreds of leads—you need people who trust you. Inspired by Sarah's success? Start building real relationships today. Share this episode with a fellow agent, leave a review, and connect with Sarah online to see her strategies in action!   Highlights: 00:00–06:12 Building a Real Estate Power Couple Husband's role as licensed contractor, realtor, and drone pilot Creating custom marketing materials How partnership enables business growth and personal time Travel and work-life balance Supporting each other through business systems 06:13–14:20 Scaling with Systems & Support Closing 57 transactions solo with a TC Delegation of tasks to stay focused Streamlining listings with checklists and support Using AI and website design for lead generation Importance of consistency in business operations 14:21–22:26 Relationship Building Over Sales Pitches Monthly gifts, newsletters, and personal check-ins Maintaining contact with clients from years ago Posting family life alongside business online How authenticity builds trust Turning past clients into lifelong referral partners 22:27–33:59 Digital Authority and Online Strategy Power of Google reviews and how to request them Why reviews drive AI visibility Building a searchable, content-rich website Role of blogs and keywords in AI search results Educating the market through local content 34:00–42:58 Brokerage Moves and Business Alignment Evaluating broker support and culture Finding a broker who supports your growth Leaving cloud brokerages for more personal support Importance of mentorship and coaching Aligning business model with brokerage strengths 42:59–01:24:03 Farming the Neighborhood Like a Queen Turning 100 homes into over 10 million in business Neighborhood drop-bys with QR codes Hosting events like Friendsgiving and book club Becoming the go-to resource for community updates Building business through connection and consistency   Quotes: "He is what puts the Schwartz in Sarah Schwartz." – Sarah Schwartz "Every client, even from 7 years ago, still hears from me—because they matter." – Sarah Schwartz "I didn't realize how important a broker's support was until I didn't have it." – Sarah Schwartz "Referrals are a girl's best friend." – Sarah Schwartz   To contact Sarah Schwartz, learn more about her business, and make her a part of your network, make sure to follow her on her Website.   Connect with Sarah Schwartz! Website: http://www.sarahschwartzgroup.com   Connect with me! Website: toprealtorjacksonville.com   Website: toprealtorstaugustine.com    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best.   #RealEstateExcellence #RealEstateExcellence #RealEstateTips #RelationshipMarketing #TopRealtor #RealEstatePodcast #GoogleReviews #AIinRealEstate #BrokerageSwitch #NortheastFloridaRealtor #LuxuryHomes #ListingTips #RealtorLife #ClientFirst #MarketingTips #NeighborhoodFarming #ReferralBusiness #JacksonvilleRealEstate #WomenInRealEstate #RealEstateBranding #RealEstateStrategies

Podcasting doesn't fail because of audio quality, gear, or branding. It fails when there's no clear return on the time invested. In Episode 226 of Test.Optimize.Scale, Jason Fishman sits down with Dr. Jeremy Weisz to break down how podcasting can become a predictable engine for partnerships, referrals, and long-term business growth. Jeremy shares how his background as a chiropractor led him into podcasting, why he never obsessed over downloads, and how focusing on giving first helped him build Rise25 into a scalable business. The conversation covers common mistakes founders make when launching podcasts, how to define ROI beyond vanity metrics, and why quality relationships consistently outperform large audiences in B2B. They also dig into practical systems for follow-up, referral pipelines, social proof, and staying top of mind without constant selling. If you're thinking about launching a podcast or using content to deepen strategic relationships, this episode lays out a clear, grounded framework. Guest Dr. Jeremy Weisz is the cofounder of Rise25, where he helps professional service entrepreneurs build authority, partnerships, and scalable revenue through podcasting. He is also the host of Inspired Insider and has been featured in Forbes for building multiple businesses. Connect with Jeremy LinkedIn:  https://www.linkedin.com/in/drweisz/ Website: https://rise25.com/

In this episode of The Abundance Mindset, Vinney Chopra and Gualter Amarelo break down a simple truth most investors and business owners overlook: when marketing slows down, everything else follows.   This episode dives deep into what actually works when it comes to marketing and leasing in real estate and business:

In this episode of the Beacon Way Podcast, Adrienne Wilkerson discusses the critical role of internal marketing in healthcare, emphasizing how great patient experiences can lead to referrals and advocacy. She explores strategies for transforming patients into advocates, the importance of gathering feedback, and building trust within the community. The conversation also highlights the need for consistency in patient experiences and branding across multiple locations, ultimately encouraging healthcare providers to prioritize internal marketing to foster lasting relationships with patients. Takeaways Internal marketing is crucial for patient experiences. Great patient experiences lead to referrals and advocacy. Marketing should continue even after patients become clients. The patient experience is vital for building a strong reputation. Asking for feedback should be done thoughtfully and respectfully. Trust is essential in mental health and behavioral health. Consistency in patient experience is key to advocacy. Billing experiences can significantly impact patient satisfaction. Cohesive branding helps in building community trust. Internal marketing fosters relationships and encourages patient advocacy. 

In this short but powerful solo riff, Scott Grates kicks off the new Referrals Done Right format with a gut-check on commitment, goals, and the uncomfortable gap between “good” and “great.” Inspired by lessons from Jim Collins' Good to Great and David Goggins' no-excuses mindset, Scott shares a brutally honest look at what happens when we sell ourselves short—and how accountability can change everything.Whether you're trying to grow your business, improve your health, or finally execute on a goal you've been dancing around, this episode will challenge you to stop settling for “good enough.” Scott opens up about his own physical and mental battles in a recent workout and draws clear parallels between fitness, business, and follow-through.What You'll Learn:• Why “good” is often the biggest barrier to becoming great• What David Goggins' 40% rule can teach you about your own limits• The power of verbalizing your goals to someone who will hold you accountable• Why most people stop at progress instead of pushing to real transformation• How to find (and become) the kind of accountability partner that actually drives results---Episode Markers:---Scott Grates' Links:Referrals Done Right - https://www.referralsdoneright.orgReferrals Done Right FB Group - https://www.facebook.com/groups/296359076662332Scott Grates Website - https://www.scottgrates.comLove Living Local  - https://www.instagram.com/lovelivinglocal315Scott's FB - https://www.facebook.com/scott.grates.1Scott's - https://www.instagram.com/scottgratesTikTok - https://www.tiktok.com/@scott.grates

What if true workplace autonomy wasn't about working alone — but about working in alignment? In this episode of Wine After Work, Bryce sits down with Virginia Muzquiz, widely known as The Referral Diva® — founder of Master Connectors and creator of the Referrals on Demand® system. Virginia believes autonomy doesn't come from grinding harder or escaping structure — it comes from aligning your work with your values, strengths, and relationships. Whether you're in a corporate role or building your own business, the right environment creates trust, breathing room, and sustainable success. Through her work, Virginia helps entrepreneurs reduce dependency on hustle and cold outreach by building referral ecosystems and strategic alliances that feel natural — and profitable. This episode is a powerful conversation about designing work that supports your genius, honors your values, and actually feels like home. In This Episode, We Discuss: What real workplace autonomy actually looks like Why trust (not supervision) fuels productivity How referrals and relationships create freedom in business Designing work around values, strengths, and alignment Letting go of hustle culture without sacrificing growth Building businesses — and careers — that give you breathing room Who This Episode Is For: Entrepreneurs tired of cold outreach and constant hustle Professionals craving more autonomy and alignment Leaders building businesses rooted in trust and relationships   Business By Referral podcast   LinkedIn

Referrals are one of the fastest, most authentic ways to land clients. And yet… most people are terrible at getting them.Not because they're bad at what they do.Not because their network doesn't want to help them.But because they stop 90 seconds too soon.They have great conversations that end with:“I'll keep you in mind.”“Happy to make an intro sometime.”“Let me know if I think of anyone.”And then… nothing happens.In this episode, I'm breaking down The 90-Second Referral Fix — the exact framework I use to turn vague promises into real introductions that lead to paid work.You'll learn:Why referrals are powerful (and why they're not a silver bullet)The 3 “kisses of death” that quietly kill referrals before they startWhat to say (and what not to say) when asking for referralsHow to make it ridiculously easy for your network to help youThe one shift that turns “I'll keep you in mind” into actual introsI also walk you through a real client story and show you exactly where most people miss the opportunity — even when they're doing almost everything right.We talk about:Identifying referral partners the smart way (win/win, not awkward)How to sell yourself and the referral opportunity (this is what's usually missing)How to slow down and generate referrals live, in the conversationWhy rushing is the enemy — and clarity is your best friendWhat it means if you feel resistance or embarrassment asking (and how to work with that)Referrals don't need to feel pushy.They don't need to feel salesy.And they definitely don't need to be left to chance.When you do this right, referrals become an engine of growth — not a hope-and-pray strategy.This episode will show you exactly how.Royalty Free Music from Tunetank.comTrack: Urban Legend by Musical Bakeryhttps://tunetank.com/track/3362-urban-legend/

In this Golden Door Winners episode, Hunter Lee sits down with Andrea Olson, a residential roofing sales rep from North Georgia who crossed the $2.5M Golden Door mark and finished the year near $2.7M in installed revenue. Andrea's path looks different from most. After several years knocking doors and building trust, every deal during her Golden Door year came from referrals.This conversation speaks directly to new reps and struggling reps who want proof sales growth does not rely on tricks or hype. Andrea shares stories from the field, lessons learned under pressure, and the habits required to earn trust at scale. The episode highlights discipline, consistency, and personal standards.You will hear how Andrea balances family life, high volume communication, and constant follow up while keeping customers engaged long after install day. She explains why long term thinking matters more than short term wins and why relationships outlast any single season. Anyone building a career in door to door sales will hear why trust, urgency, and personal accountability separate average reps from Golden Door performers.You'll find answers to key questions such as:- What separates referral based producers from door knock grinders- Why emotional control matters after rejection or denied claims- How strong standards shape long term sales careers- What Golden Door winners prioritize outside pure revenue- Why reputation drives volume in roofing sales

Referrals are still the #1 growth channel in home services — but most contractors treat it like hope marketing.In this episode, John Wilson sits down with Murphy Nadauld (ReferPro) to break down how the best operators turn word-of-mouth into a systematic, trackable, ROI-positive referral engine.They unpack why 83% of customers are willing to refer, yet only 29% actually do — and the three levers that close the gap: awareness, attribution, and automated rewards.You'll learn how top HVAC, plumbing, electrical, roofing, and restoration companies:Activate referrals directly through technicians in the homeBuild a B2B “affiliate army” (realtors, plumbers, inspectors, restoration partners)Tier incentives by job value so referrals scale without blowing up CACUse attribution and automation to make referrals predictable — not randomIf you're a contractor owner who wants referrals on demand, not vibes, this episode is your blueprint.In This Episode, We Cover:The referral gap: why customers want to refer but don'tThe 3-part referral system: Awareness → Attribution → RewardsHow “power referrers” actually emerge (and why spend ≠ referrals)Technician-driven referrals: QR codes, NFC, truck signage, leave-behinds

In this episode, Libby sits down with Mando to unpack how financial advisors can intentionally use LinkedIn as a repeatable marketing and prospecting system. They dive into what actually works, what most advisors get wrong, and why consistency, clarity, and relevance matter far more than chasing the latest algorithm trend. This conversation is a behind-the-scenes look at how one advisor built a thriving practice by treating social media like a real business development strategy, not a side project.

If you put all your clients on podiums and celebrate their achievements, they'll stay longer and you'll earn more. Today on “Run a Profitable Gym,” Chris Cooper breaks down the in-house competition he's refined over 15 years: the Intramural Open. The four-week event can be run completely on its own or combined with the CrossFit Games Open.Two-Brain's signature fun competition is a win for everyone: Clients get podium moments they can't get anywhere else, and gym owners see measurable improvements in retention and average revenue per member. Plus, Coop has added a special bring-a-friend workout that's an A+ marketing opportunity.From setup logistics to post-competition revenue boosters, Coop lays out the exact steps for running a successful team competition in your gym. You'll even learn how to offer pre-event programs and specialty clinics to generate additional revenue before the competition begins.Chris also shares survival tips to avoid burnout and refresh the open if you've run the event before. If you're ready to boost revenue and retention and fill your gym with good vibes to start 2026, this episode is for you!To download the Intramural Open guide, head to Gym Owners United via the link below.LinksGym Owners UnitedBook a Call8:04 - Setting up the Intramural Open11:51 - Pre-open activities18:14 - Points and scoring23:51 - Results = more money28:28 - How to refresh the open

Marketing is one of the most misunderstood parts of running a salon, and it's often the reason growth feels inconsistent or exhausting.In this episode of Hairstylist Rising, Jodie sits down with Katie, salon owner turned founder of MYA, to break down what effective salon marketing really looks like when it's designed to support retention, team culture, and sustainable growth.Katie shares how her experience building and scaling commission salons led her to uncover one of the biggest issues in the industry: clients leaving after one visit simply because they weren't matched with the right stylist the first time. From there, the conversation expands into how salons can use marketing to create stronger connections, better first impressions, and longer-lasting client relationships.You'll also hear a refreshingly practical take on email marketing, SEO, personal branding within salons, and why marketing should feel more like relationship-building than selling.In this episode, we cover:Why marketing is about far more than getting new clients in the doorThe real reason many new clients don't return after their first visitHow better client-stylist matching improves retention and team moraleWhat salon owners should prioritize when it comes to websites and SEOWhy email marketing still matters for salons in 2026How personal brands can strengthen, not threaten, the salon brandWhat it actually means to nurture clients beyond the first appointmentResources mentioned:Learn more about MYA: https://joinmya.com/Follow MYA on Instagram: https://www.instagram.com/joinmyaKatie's book, From First Date To Forever

In this episode, Scott sits down with Erik LaChance, a seasoned insurance agency owner and community builder, who opens up about his journey from the corporate world to launching two successful offices in New York's Capital Region. From bartop business deals to nonprofit partnerships, Erik shares how his roots, relationships, and relentless authenticity have shaped both his business and his legacy.The conversation dives into work-life integration, raising a family while running a business, and the responsibility of serving your community with empathy and accountability. Whether it's helping families through risk management or raising over $100K through Men Wear Pink, Erik proves that being genuine, generous, and grounded still wins—especially in an industry that too often feels transactional.We Discuss:• How Erik grew his agency from scratch through deep local relationships and word-of-mouth• Why hiring from the restaurant and nonprofit worlds built a standout service culture• The role community involvement plays in long-term trust and brand building• Why legacy, empathy, and education are more important than ever in insurance• How to compete with 1-800 numbers by being unforgettable—not just affordable---Episode Markers:(0:00) - Show Intro(0:50) - Origin of Erik's Agency(2:00) - Evolution & Life Changes(4:35) - Legacy & Connecting(6:20) - Being Unique & Hiring Good People(7:30) - Two Agencies(9:15) - Early Community & Bartending Relationships(13:00) - Erik's Agency Team(16:45) - Men Wear Pink Involvement(18:30) - Capital Region Life(22:00) - Misconceptions with Insurance---Erik LaChance's Links:FB - https://www.facebook.com/lachanceagency1Linkedin - https://www.linkedin.com/in/eriklachance1---Scott Grates' Links:Referrals Done Right - https://www.referralsdoneright.orgReferrals Done Right FB Group - https://www.facebook.com/groups/296359076662332Scott Grates Website - https://www.scottgrates.comLove Living Local  - https://www.instagram.com/lovelivinglocal315Scott's FB - https://www.facebook.com/scott.grates.1Scott's - https://www.instagram.com/scottgratesTikTok - https://www.tiktok.com/@scott.grates

Top-producing agent, author, and team leader Dan Lesniak joins the REDX Podcast for a pre-recorded conversation on what still works when the market shifts and noise increases. Drawing from millions in personal listings and years of coaching elite agents, Dan breaks down why expired listings, referrals, and disciplined prospecting remain the most reliable growth pillars in real estate. This episode delivers a clear roadmap for agents who want predictable listings, stronger relationships, and a business built to last—no matter the market conditions. Here's what you will discover in this episode…Why expired listings and referrals consistently outperform paid leads when competition tightens and transactions slow.How to structure daily prospecting habits that create fast momentum without burnout or overwhelm.What high-performing agents do differently to turn conversations into long-term referrals and listings.JUMP TO THESE TOPICS

New Video Training.Referrals already work for your agency, but you've never optimized them.  Learn how in our latest video training: https://hey.salesschema.com/opt-in-mw-referral-engine --This year-end review distills the most important lessons from a year of conversations with agency owners, researchers, and growth experts who've been in the trenches.What You'll Leave With:Why trust has replaced awareness and differentiation as the scarce resource in agency growthThe counterintuitive sales-to-delivery handoff that makes closing easier (even though it seems expensive)How to move referrals from passive hope to systematic pipeline generationThe difference between economic headwinds as obstacles versus excusesWhy specialization is no longer a debate but table stakes for competitive agenciesThe rise of agency perspective An under-discussed macro trend that could reshape entire marketing niches over the next few yearsEpisodes Referenced:  -Nick Petroski: https://salesschema.com/the-data-you-need-before-you-build-your-2026-biz-dev-plan-with-nick-petroski/-Brooke MacLean: https://salesschema.com/how-brooke-maclean-built-an-80-person-agency-with-zero-debt/-Brock Murray: https://salesschema.com/scaling-past-50-employees-how-seo-plus-built-a-global-agency/-Spencer Gallagher: -Stewart Gandolf:  https://salesschema.com/lessons-from-building-an-eight-figure-niche-agency-stewart-gandolf/-Erik J. Olson:  https://salesschema.com/erik-j-olson-on-why-most-agencies-plateau-and-how-to-build-one-that-grows-predictably/-Stephen Woessner: https://salesschema.com/stephen-woessner-on-the-smile-graph-ais-impact-on-agencies/-Karl Sakas: https://salesschema.com/karl-sakas-on-scaling-smart-and-reclaiming-your-time/-Todd Gagne: https://salesschema.com/karl-sakas-on-scaling-smart-and-reclaiming-your-time/

How to Turn Patients into Raving Fans (and Referral Machines) In this episode of the PT Entrepreneur Podcast, Doc Danny breaks down why most clinics are stuck in "purgatory" with word of mouth and what separates average clinics from the ones patients can't stop talking about. Using a great chicken joint and a mediocre Italian restaurant as examples, he shows you how clients really think about your business and what has to change if you want more organic referrals in 2026. In This Episode, You'll Learn: Why saving clinician time with an AI scribe like Claire can quietly add $30,000 in revenue per staff PT per year The two levers that drive referrals in any service business: outcomes and experience How a chain "hot chicken" spot crushed a local restaurant on basic execution Why "pretty good" is the most dangerous place for your clinic to live What a 9–10 Net Promoter Score really looks like inside a cash practice How your space, punctuality, and communication shape patient trust Why referrals jumped when Danny moved from a subleased gym corner to a standalone space A simple way to mystery shop your own clinic and see what patients see Claire: Freeing Up Time and Unlocking Revenue Danny opens by talking about Claire, the AI scribe built for cash-based clinics. On average, Claire is saving staff clinicians six hours a week on documentation. Even if you only recapture half of that time for patient care, that is three extra one-hour visits per clinician per week. 3 extra visits per week at $200 per visit = $600 per week Roughly $30,000 in additional annual revenue per staff clinician And it all comes from taking notes off their plate and putting that time back into patient care. Try Claire free for 7 days: https://meetclaire.ai Two Restaurants, Two Very Different Referral Stories Danny shares a simple contrast to frame how referrals really work. On the same day, he took his son to Dave's Hot Chicken and later that night took his family to a new Italian restaurant near their house. Dave's Hot Chicken: Friendly staff, simple "honey hack" suggestion, clean space, food that exceeded expectations. He would happily tell people to go there. Local Italian restaurant: No clear host, missing reservation, clunky service, average food at a higher price point. He will not badmouth them, but he is not going to recommend them either. That is exactly how patients think about your clinic. They are either excited to send people, quietly neutral, or actively warning people away. Net Promoter Score and Your Clinic Danny ties this into Net Promoter Score (NPS), a simple question that predicts referrals. "On a scale of 0 to 10, how likely are you to refer a friend or family member to this clinic?" 9–10 = promoters who actively tell people about you 0–6 = detractors who may talk negatively 7–8 = passives who are neutral and mostly silent Most clinics live in the 6–8 range. Not good enough to be talked about. Not bad enough to be trashed. That is business purgatory. The Two Levers: Outcomes and Experience For a cash-based clinic, your referrals come from two places. Outcomes: Are you actually better than the average in-network option? Do people get results faster and more completely? Experience: What is it like to work with you? Space, punctuality, communication, how you follow up, how individualized things feel. If your space is a noisy gym corner or a rough sublease, you have to make up for that with flawless communication, punctuality, and outcomes. When you eventually level up into a standalone space, the experience finally matches the quality of your care. Danny saw that firsthand when his clinic moved from a subleased gym space to a standalone location. Referrals jumped. Patients openly said they were now more comfortable sending friends and family because the space matched the price and reputation. Are You "Just Okay"? Danny challenges clinic owners to be honest about where they sit. Are you truly a 9 or 10 out of 10 on outcomes and experience? Or are you a 6–8 where people say you are fine but do not talk about you proactively? He suggests a simple exercise. Have a friend or family member your staff does not recognize come through as a "mystery shopper" patient. Let them go through your entire process and give you brutally honest feedback about what felt confusing, clunky, or underwhelming. Getting Obsessive About Excellence Clinics that become referral machines look different on the inside. They: Obsess over outcomes and ongoing clinical improvement Obsess over small details in the patient journey, from first inquiry to discharge Answer quickly, follow up clearly, and stay ahead of patient questions Fix small frictions in their space and processes every month When you get this right, you build a stable referral base that cushions you from algorithm changes, ad costs, and platform shifts. You still might use marketing, but you are not desperate for it. Want a Clear Path to Go Full Time? If you are still in the early stages of leaving a job and going all in on your own cash-based practice, PT Biz runs a free Part Time to Full Time 5-Day Challenge that walks you through: Exactly how much income you need to replace How many patients you need to see and at what average visit rate Three different strategies to go from part time to full time The basic sales and marketing systems you need in place A simple one-page business plan so you can take action Join the free challenge: https://physicaltherapybiz.com/challenge

The Bulletproof Dental Podcast Episode 421 HOSTS: Dr. Peter Boulden and Dr. Craig Spodak DESCRIPTION In this conversation, Peter Boulden and Craig discuss the evolution of dental marketing over the years, emphasizing the importance of creating joy and hope in marketing strategies. They explore the significance of understanding patient psychology, the value of existing patients, and the need to sell benefits rather than procedures. The discussion also touches on the role of AI in dentistry and the necessity of having a clear process for patient care. Ultimately, they highlight the psychological aspects of success and the importance of believing in one's worth to achieve business goals. TAKEAWAYS Marketing is often seen as the key to practice growth. Creating joy and hope in marketing can attract patients. Selling benefits rather than procedures is crucial for patient engagement. Understanding patient psychology can enhance treatment acceptance. Existing patients can be a valuable source of referrals. Underpriced attention in marketing can lead to better patient acquisition. AI is set to revolutionize the dental industry in the coming years. Having a clear process can improve patient experience and satisfaction. The psychology of success is essential for achieving business goals. Continuous improvement and adaptation are necessary for success in dentistry. CHAPTERS 00:00 The Role of Marketing in Dentistry 05:07 Creating Joy and Hope in Marketing 10:07 Selling Benefits Over Procedures 15:13 The Importance of Understanding Patient Needs 19:59 Seeking Underpriced Attention in Marketing 28:48 Maximizing Online Presence through Reviews and SEO 30:08 The Shift Towards Long-Form Content and Video Engagement 31:43 The Impact of AI on Business and Patient Care 33:10 Navigating the Future of Dentistry with AI 35:08 The Importance of Marketing Strategies and Underpriced Attention 39:16 Leveraging Existing Patients for Growth 41:46 The Power of Asking for Referrals and Retention 43:38 Communicating Services Effectively to Patients 44:18 Creating a Clear Process for Patient Care 46:58 The Role of Psychology in Business Success 55:32 Outro REFERENCES Bulletproof Summit Bulletproof Mastermind