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Why did Jamie's Italian fail? What goes wrong when businesses try to scale. Image: Scandic Hotels via Wikicommons Things mentioned in this podcast: - Problems in the casual dining sector https://www.bmmagazine.co.uk/opinion/why-are-uk-restaurant-chains-going-out-of-business/ - The largest restaurant chains https://en.wikipedia.org/wiki/List_of_the_largest_fast_food_restaurant_chains For more Cognitive Engineering episodes find us on iTunes, Google Play or wherever you get your podcasts, or add this RSS feed to your preferred player: feeds.soundcloud.com/users/soundcloud:users:219479129/sounds.rss
Down to Business English: Business News to Improve your Business English
Dez Morgan explains to Skip Montreux why the casual dining sector in the UK is facing so many problems. Free audio script available at downtobusinessenglish.com Visit Apple Podcasts to subscribe to Down to Business English, rate the show, and leave a comment. Visit our website or Facebook page to ask a question, post a comment, and sign up for the Down to Business English Newsletter. Contact Skip, Dez, and Samantha at downtobusinessenglish@gmail.com Follow Skip & Dez Skip Montreux on Twitter Skip Montreux on Instagram Skip Montreux on Facebook Dez Morgan on Twitter RSS Feed
Firstly, make sure you check you Google My Business account for your Restaurant. Incorrect information could be costing you thousands or tens of thousands of dollars! We talk about Jamie's Italian. A restaurant chain over $100 million in debt with stories of poor food, poor team culture and poor experiences for diner's. A Sydney Jamie's Italian was filmed using packet Gnocci when they advertise making their own pasta. I am not a food lawyer, and technically, yes gnocchi is not pasta, but it highlights some of the concerns about the chain. Jamie Oliver has done an amazing amount of work, particularly with school kids, to improve the diet of millions of people and to try and limit the power of food and drink manufacturers who create unhealthy food, but it looks like a licensing deal for his name. Building scale and keeping the quality is very difficult, it comes done to leadership and procedures. We went to Lagnaa Bare Foot Dining. This is a great Indian Restaurant in Singapore. Chef Kaesavan has done an amazing job with the menu and the experience that he creates. A lot of effort has gone into crafting the menu which does a great job of telling the story of his food. The experience is around the bare foot dining, which you need to ask for. Off menu secret items and experiences are a great way of making people feel like they are in the in crowd and everyone wants to be in the in crowd! The menu highlights child friendly food and has a heat rating for the hot dishes, with special events for those who love their food really hot. Bailey's Galub Jamun! Everyone should go there and check out how Chef Kaesavan has put together such a great experience. We went to Port Klang in Malaysia. There was one restaurant on Google we liked the look of, tragically it had closed, so we wandered around looking for authentic Malay food. There were a few restaurants, but none that were tourist friendly and had put in any work to attract walk ins. We ended up having some epic Japanese food. Beard Papa - this is a chain that does the 'World's best cream puffs'. These were a favourite with the kids (young and old) and would be the perfect addition to many restaurants desserts menu, looking for something tasting and I think probably high margin. Cow Dung Tarts in Malasia - they looked great, but I am not sure how keen I am to get more cow dung in my diet! :) For more information on this podcast, check out our show notes. If you liked this episode, please leave a review in iTunes. It really helps us to get the word out and share it on our Facebook page. For Free Tools to build your Restaurant business, check out our free tools page. We've helped restaurants around the world build the Restaurant that they always wanted with our tools. Our free booking tool has taken over $25,000,000 in seats booked.
When have you complained, but you were wrong? David abused the wrong computer company for leaving the door open and Mel had a crack at Jamie's Italian staff for losing her booking when she realised she'd actually booked another restaurant! Brad yelled at the wrong employee for slacking off and Claire's friend complained about his beef carpaccio being cold. Des Bishop (part 1) is in town for the Perth Comedy Festival. The guys asked him about his heritage and what he's staying and what he's been up to in Perth so far. Des Bishop (part 2) spoke about learning Chinese in 17 months and going on Chinese dating shows. Gilly (part 1) came to the rescue after hearing about Nathan's big ear problems. He's the expert and told us the story of when he discovered his ears were ginormous. Gilly (part 2) spoke about how he was nervous his kids would get his ears, and the guys measured Gilly's ears to compare to Nathan's. Brad Hill joined the guys with his puppy Harry. He spoke about the disaster that was the Western... See acast.com/privacy for privacy and opt-out information.
Popular Cruising Video Podcast ~ Cruise Reviews & More About Cruises
Watch our review and tour of the biggest cruise ship in the world, Royal Caribbean International’s Harmony of the Seas and its accommodations: Large Interior Stateroom, Family Interior Stateroom, Interior Stateroom with Virtual Balcony, Studio Ocean View Stateroom, Family Ocean View Stateroom, Promenade Stateroom, Boardwalk View Stateroom with Balcony, Ocean View Stateroom with Balcony, Junior Suite with Balcony, Grand Suite with Balcony, Owner's Suite with Balcony, AquaTheater Suite with Balcony, Four Bedroom Family Suite with Balcony, Crown Loft Suite with Balcony, Sky Loft Suite with Balcony and Royal Loft Suite with Balcony; activities: Royal Promenade, On Air Club, Shore Excursions, Promenade Shops, Next Cruise, Guest Services, Loyalty Desk, Port & Shopping Desk, Focus Photo Gallery, art gallery, Casino Royale, Boardwalk, carousel, video arcade, Luckey Climber, rock climbing walls, The Ultimate Abyss, zip line, FlowRider, sports court, Harmony Dunes, Kids Avenue, The Puzzle Break, Vitality at Sea Spa & Fitness Center, card room, Suite Lounge, Splashaway Bay, sports pool, beach pool, The Perfect Storm, main pool, solarium and King of the World; dining: Solarium Bar, Solarium Bistro, Windjammer Marketplace, Mini Bites, ice cream, Wipeout Bar, Mast Bar, Pool Bar, Sand Bar, Coastal Kitchen, Wonderland, Vitality Cafe, Boardwalk Dog House, Johnny Rockets, Sabor, Starbucks, Schooner Bar, Sorrento's, Boot & Bonnet Bar, Cafe Promenade, Izumi, Diamond Club, American Icon Grill, Grande, Silk, Bionic Bar, Rising Tide Bar, Central Park, Trellis Bar, Jamie's Italian, Vintages, Park Cafe, Chops Grille and 150 Central Park; and entertainment: Dazzles, Boleros, Jazz on 4, The Attic, Royal Theater, Grease, Studio B, 1887, AquaTheater and The Fine Line.
Popular Cruising Video Podcast ~ Cruise Reviews & More About Cruises
Watch our review and tour of the Anthem of the Seas from Royal Caribbean International including accommodations: Interior Stateroom with Virtual Balcony, Superior Ocean View Stateroom with Balcony, Family Connected Junior Suite, Owner's Suite with Balcony, Owner's Loft Suite with Balcony and Royal Loft Suite with Balcony; activities: North Star, outdoor pool, movie screen, H2O Zone, rock climbing wall, RipCord by iFly, FlowRider, SeaPlex, XBOX Live, arcade, indoor pool, solarium, Vitality at Sea Spa and Fitness Center, The Workshop, library, Two70, art gallery, Bulgari, Hublot, The Via, Royal Esplanade, Next Cruise, shore excursions, guest services, Port Merchants, The Shop, Focus Photo Gallery, Concierge Club, Diamond Club, Casino Royale, Adventure Ocean, The Living Room and Fuel Teen Disco; dining: North Star Bar, Sky Bar, SeaPlex Dog House, Johnny Rockets, Coastal Kitchen, Windjammer Marketplace, Pool Bar, Solarium Bar, Devinly Decadence, The Cafe @ Two70, Vintages, Jamie's Italian, Schooner Bar, Chops Grill, Cafe Promenade, Sorrento's, La Patisserie, Michael's Genuine Pub, American Icon Grill, Silk, Chic, The Grande, Izumi and Wonderland; and entertainment: Bionic Bar, Boleros, Music Hall, The Royal Theater, We Will Rock You and Spectra's Cabaret.
#London #facts and #news, plus interview with Caroline Pidgeon MBE, review of Jamie's Italian restaurant, Apple #EarPods, #Sinatra at the #Palladium, Robin the Fog and music from Oh Wonder. Presented by Anthony Davis.