Podcasts about scaling up

How do you succeed in a world that demands your attention 24/7 ?In this episode, Bill Gallagher sits down with Fred Marshall, CEO, investor, and author of Thrive: The Antidote to Future Shock, to explore how to navigate anxiety, information overload, and rapid change. Fred shares practical ways to restore your attention, simplify your life, and build a meaningful future using intentional habits.(06:13) Why We're All Feeling Overwhelmed*We're living in an age of constant input.*The average person checks their phone dozens of times a day, fragmenting focus.*This makes it difficult to think deeply, build meaningful work, or feel in control of your life.(16:04) When Change Outpaces Our Ability to Adapt*Future shock happens when the pace of change exceeds our ability to process it.*Technology, economics, and social systems are shifting from linear to exponential growth.*This creates anxiety, uncertainty, and a sense of constantly “falling behind.”(21:01) Take Back Control*Instead of stressing about global uncertainty, focus on what's within your control.*Build a weekly rhythm of small, consistent actions toward your desired future.*Choosing where to invest your time and energy is the antidote to overwhelm.(25:20) Shift from Consumption to Creation*Most people are stuck consuming content instead of creating value.*Endless scrolling leads to distraction, anxiety, and lack of meaning.*Creating, whether in business, relationships, or personal growth; builds fulfillment and momentum.Thanks to Fred Marshall for being on the show!Connect with Fred on LinkedIn: https://www.linkedin.com/in/fredric-marshall-1984bb/Learn more about his work: https://thrivefutureyou.com/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/Bill on Twitter/X: https://x.com/billgallMentioned in this episode:Busy is Broken bookOur new book, Busy is Broken, coming this September. Sign up for the release at busyisbroken.com

Profitability doesn't require a dramatic business overhaul. It requires the right levers, pulled consistently. In this episode, Danielle Hayden, reformed corporate CFO and CEO of Kickstart Accounting Inc., walks small business owners through 7 actionable profit levers drawn from her years in the CFO seat for large organizations, now translated for where you are today. You'll walk away knowing exactly what to look at in your numbers, which one thing to adjust first, and how 1% changes across pricing, volume, expenses, cost of goods sold, labor, receivables, and payables can compound into meaningful profit growth. This episode is part of a series on building a financially sound business. If you've been asking "I know I need to work on my numbers, but where do I start?" this is your answer.

What happens when a water chemist leaves the lab and heads to the pump room?  Dr. Jake Elliott knows firsthand. A former PhD researcher who studied resource recovery from trade‑waste customers, Jake now manages accounts at Hydro flow in Melbourne, working with cooling towers, boilers, chemical dosing rigs and wastewater treatment systems. He joins host Trace Blackmore to discuss how rigorous research, regulatory compliance and process automation translate into practical field work for industrial water treatment professionals. From PhD Research to Industrial Practice Jake's academic background informs the way he approaches operations. While completing his PhD he investigated how to recover resources from wastewater permits, synthesizing municipal data with bench‑scale testing. Today he draws on that experience to design treatment systems and advise customers on cooling‑tower and boiler chemistry. He emphasizes long‑term efficiency: spending a little extra time or money now can save much more later. This mentality helps him balance the competing demands of design, installation, sales and service, and underscores Hydro flow's support for continuing education. Balancing Service, Sales and Efficiency No two days look alike for Jake. One week he is calibrating pH probes, inspecting cooling towers and designing dosing skids; the next he is troubleshooting filtration systems or negotiating wastewater discharge limits. To stay ahead of his schedule, he deliberately "drags things as early as possible" and completes visits well before month‑end. Jake uses the iPhone Reminders app to tag tasks by site, service type and system; location triggers ensure he never forgets critical parts. He advocates automating routine reports and allowing generative AI to massage field notes into professional correspondence, provided every line is double‑checked for accuracy. Even at the end of a long day, tools such as ChatGPT help him strike the right tone in customer emails. Regulation, Training and Risk Management Jake contrasts cooling‑tower regulation in Australia with the more fragmented approach in the United States. In Victoria every tower must be registered, documented and sampled on a schedule; non‑compliance leads to fines. The risk management plan – the term used in Australia for what many Americans call a water management plan – is a comprehensive document containing details of the cooling tower, associated chillers and a unique registration number. Australian practitioners follow the AS/NZS 3666 standard, and third‑party RMP reviews and audits are annual requirements. Jake notes that an equivalent certification does not yet exist for international candidates seeking the Certified Water Technologist designation, although metric‑based exams may be under consideration. Sales, Communication and Mentorship Serving existing customers often means identifying the real decision drivers. Jake categorizes site priorities – cost reduction, profit increase, ease of use and product quality – and tailors proposals accordingly. He maintains open communication with influencers while gently probing approval limits, sometimes splitting quotes so that local managers can sign off without escalating requests. Mentorship is both a given and a goal: Hydro flow holds monthly meetings where technicians, account managers and production staff share problems and solutions, allowing juniors to benefit from seasoned expertise. Jake encourages newcomers to simply "do it" – the blend of hands‑on work, autonomy and flexibility makes industrial water treatment a rewarding career. In his lightning‑round advice he urges his younger self to be selective about commitments and to automate early. Dr. Jake Elliott demonstrates that a rigorous scientific background and a passion for efficiency translate into better service, improved compliance and happier customers. His tips on process automation, risk management and sales communication help water professionals navigate a complex landscape while maintaining work–life balance. Listen to the full conversation above. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps  01:14 - Trace Blackmore notes the conclusion of the 2026 AWT Technical Training (Session 1) and then shares his doctor's office story 09:15 - Words of Water with James McDonald  11:45 - Upcoming Events for Water Treatment Professionals   15:32 - Introduction with Jake Elliott, PhD, Senior Account Manager at Hydro Flow  18:47 - Jake's Advice for those taking a Doctorate Degree 23:19 - How Jake came to work at Hydro Flow 44:24 - Tips from Jake   Quotes "Very happy to spend a little bit of extra time or money now to save a lot of time or money later." "If you can get some of your thoughts down and then let ChatGPT massage that into something that is good communication, again, double check it before you send it." "I would tell myself to be selective in what you say yes to … automate hard, automate early." "Autonomy, flexibility. It's really the perfect package, definitely for me and for people like me." Connect with Jake Elliott, PhD  Email: jakeelliott91@hotmail.com   Website: https://hydroflow.com.au/   LinkedIn: https://www.linkedin.com/company/hydro-flow/   Jake Elliott | LinkedIn    Guest Resources Mentioned   AS / NZS 3666 Air-Handling and Water Systems of Buildings - Western Australia Legislation and guidelines for cooling towers and water systems - Government of Western Australia (Department of Health) ASSE/IAPMO/ANSI 12080   Alien Clay by Adrian Tchaikovsky (Audible audiobook) Dropbear (Paperback) by Evelyn Araluen (Author)  The Winner's Mindset Audible Logo Audible Audiobook – Unabridged Shane Watson (Author, Narrator)    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  AWT - Become Certified Google Earth Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind   Words of Water with James McDonald  Today's definition is the curved upper surface of a liquid in a tube, such as a graduated cylinder.  Can you guess the word?    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE. 

Bill shares how meditation, breathwork, and simple daily practices have helped him manage focus and maintain clarity; even when everything feels like it's happening all at once. He reflects on how small habits at the beginning and end of the day can shape your mindset, and why learning to manage your attention is one of the most important leadership skills today.Topics explored in this episode:(01:31) Meditation as a Leadership Tool*Bill shares that he began learning meditation as a child and still practices it today.*Meditation, mindfulness, and breathwork help calm the “crazy brain” and restore focus.*These practices create space to reconnect with what truly matters.(06:14) Managing Attention in the Age of Notifications*Turning off alerts helps, but the deeper skill is learning not to react to every interruption.*The real challenge is managing your own attention, not just managing technology.*Mindfulness practices help leaders return their focus to what matters most.(08:52) How You Start and End the Day Shapes Everything*The way you close one day often determines how the next day begins.*Morning routines that include reflection, stillness, or movement can dramatically improve focus.*Small shifts in daily habits can create lasting changes in clarity and energy.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/Bill on Twitter/X: https://x.com/billgall

This podcast discusses how pharmacists are expanding their roles in obesity management through collaborative practice agreements (CPAs) and innovative clinic workflows. Guests share their experiences launching and sustaining weight management services, highlighting operational considerations and billing strategies. Listeners will gain practical insights into establishing pharmacist-led obesity care models and supporting patients in achieving long-term success. The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

AWT's in‑person technical training is a keystone for developing competent water treaters. Yet classroom knowledge only matters when it survives the drive home and emerges later in the field. In this second conversation with Dan Merritt, CWT—National Sales Manager at CH2O Inc. and head of AWT's education committee—Trace Blackmore uncovers how stories, math, and memorable mistakes turn theory into intuition.  Why training keeps evolving  Dan explains that the Association of Water Technologies rewrites courses every year. Instructors refine content, delivery and demonstrations, not for novelty's sake, but because boilers and cooling towers rarely behave like textbook examples. Recognizing that multiple chemical reactions operate simultaneously helps prevent chasing the wrong problem. Updated program design and operations classes now bridge the gap between fundamentals and advanced topics. Specialized modules for sales, membrane/softener maintenance, ASSE 1280 compliance, and a two‑tier wastewater curriculum ensure that attendees can match coursework to their experience and role.  Lessons from experience: paperwork, PPE and people  Anecdotes ground the theory. Dan recounts losing his Certified Water Technologist status for five years after assuming an office manager filed his recertification paperwork. He re‑sat the exam in 2016 and now tells every candidate: verify your own paperwork. Another incident involved a sulfuric acid injection line that still held pressure; a line blew while he was replacing a fitting, covering his jeans in acid—his apron protected his torso, but he still had six‑inch holes in his pants. "Wear your PPE" is his first piece of advice to new technicians. Beyond safety, Dan highlights that water treatment careers demand communication and management skills. Technical strengths don't automatically translate into leadership; becoming a mentor and training others brings lasting fulfillment.    Developing a growth mindset For new practitioners, Dan recommends learning from whoever will teach you and embracing the "nerdy" parts of the job—math, chemistry and calculations translate directly into customer value. After the first year it's easy to plateau, so he urges veterans to intentionally take on new technologies such as wastewater treatment or chlorine dioxide and to share knowledge with younger colleagues. This industry can't be automated or offshored; field troubleshooting will always require hands‑on expertise. Even in sales roles, success comes from offering solutions grounded in a deep technical foundation.  Looking ahead  The episode closes with a call to prepare for AWT's upcoming training seminars (March 10–13 and November 11–14). Attendees should bring system data and be ready to teach one takeaway to their teams when they return. Scaling Up! H2O encourages listeners to invest in their careers, meet peers and instructors, and approach each technical challenge as an opportunity to raise the bar for the entire industry. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  01:35 - Trace Blackmore shares a reminder for listeners about the AWT Technical Training on March 10-13   04:12 – Words of Water with James  09:20 - Transition to Interview Recap 11:24 - Second part Interview with Dan Merritt, CWT  12:40 - Losing CWT Certification 20:49 - ASSE 12080 Training 22:49 - Wastewater Training Expansion 38:22 - Sulfuric Acid Incident   Quotes "Failure is not the failure. Quitting is the failure."  "The water treatment industry is not something that you can do remotely. There is always going to be the need for people to troubleshoot water systems."  "Being a mentor is a great way to take that experience that we have and translate it—to give it away to those in our company."  "Don't worry about making mistakes. We all make mistakes, and that's how you learn."  "I swore up and down that I would never be a salesman. Now I'm the sales manager because I realized that selling solutions grounded in technical knowledge isn't about pushing products—it's about helping people."    Connect with Dan Merritt, CWT  Email: dmerritt@ch2o.com   Website: .https://www.ch2o.com/  LinkedIn: https://www.linkedin.com/in/daniel-merritt-cwt-18413819/.    Guest Resources Mentioned   Leaders Eat Last: Why Some Teams Pull Together and Others Don't by Simon Sinek (Paperback)    The AI-Driven Leader: Harnessing AI to Make Faster, Smarter Decisions by Geoff Woods, AI Thought Leadership   The Accidental Superpower: Ten Years On by Peter Zeihan (Narrator, Author)   The Shattering Peace: Old Man's War, Book 7 by John Scalzi (Author), Tavia Gilbert (Narrator), Audible Studios (Publisher)  Education Offerings – AWT  Become Certified – AWT    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  AWT Technical Training - Registration  2026 AWT Technical Training Schedule  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind    Words of Water with James McDonald  Today's definition is a quantitative chemical analysis method to find the unknown concentration of a substance by gradually adding a solution with a known concentration until the reaction is complete, often signaled by an indicator's color change. Can you guess the word?       2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

Send a textIn this episode of the WTR Healthcare Happenings, Adam Fraser, COO of Omniscient Neurotechnology—a privately held, Australian‑based but U.S.-focused company pioneering AI‑driven brain mapping—joins Water Tower Research Co‑Founder Tim Gerdeman and Healthcare Analyst Robert Sassoon for a deep dive into the future of clinical connectomics. The discussion explores how Omniscient's flagship platform, Quicktome, uses advanced AI to transform complex brain data into intuitive, Google‑Maps‑style network visualizations that enhance neurosurgical planning, support coma and mental‑health assessments, and inform broader brain‑care decisions. Fraser also walks through the company's growth trajectory, funding milestones, and strategy to scale across the U.S. hospital market while laying the groundwork for global expansion and broader neurotech partnerships. The conversation concludes with Omniscient's long‑term vision to build a comprehensive “brain data economy” capable of powering next‑generation innovations—from BCIs and DBS to emerging solutions like TMS for major psychiatric conditions.

Morning Brew co-founder Alex Lieberman joins How Success Happens for a fun, fast-paced masterclass in going from side-hustle newsletter to full-blown media brand. Alex shares how he grew Morning Brew from a scrappy startup into a scaled business, the mindset shifts that allowed for greater growth, and the systems that kept the rocket ship steady. He and host Dan Bova dig into how to keep innovating, why expert support at every level is a superpower, and the practical steps you can take to unlock your next chapter of growth.With the business tax filing deadlines are approaching quickly, with many returns due March 16, 2026, understanding what has changed and acting on it with the right guidance may be one of the most practical decisions a solopreneur makes this year. Learn more about filing your taxes with Intuit TurboTax, visit https://turbotax.com/business Learn more about your ad choices. Visit megaphone.fm/adchoices

What makes a small business attractive to buyers? In this episode, Bill Gallagher sits down with Phil Risher, founder of Flash Consulting, to unpack how service businesses can grow quickly and become attractive acquisition targets. Phil shares how he helped scale a home service company from $2.7M to $5M and sell it within two years by focusing on marketing systems, data, and repeatable customer acquisition. They explore why recurring revenue, strong margins, and systems that remove the owner from operations dramatically increase company value(05:47) You Don't Need a $10M Business to Sell*Many founders believe they must reach $10M in revenue before selling.*But smaller companies can still sell for strong valuations.*Bill shares an example of a company under $4M in revenue selling for around $21M.(18:20) Why Most Service Businesses Lose Leads*Many companies lose potential customers simply because they fail to follow up.*If someone fills out a form or calls but doesn't answer the first callback, the lead often disappears.*A simple system of texts, emails, and follow-up outreach dramatically improves conversion rates.(33:03) The “Key Person Risk” That Kills Business Sales*One of the biggest obstacles to selling a company is owner dependence.*If the owner is the primary salesperson or operator, buyers see risk.*Building a professional sales team and documented processes increases valuation.(36:50) Systems Turn a Job Into a Sellable Company*A business becomes valuable when it runs on systems instead of the founder.*Marketing, sales intake, follow-up, and operations must be documented.*When the owner steps back and the company still grows, buyers become interested.Thanks to Phil Risher for being on the show!Connect with Phil on LinkedIn: https://www.linkedin.com/in/philrisherLearn more about his work: https://phlashconsulting.com/about-phlash-consulting/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/Bill on Twitter/X: https://x.com/billgall

What actually separates small businesses from scalable eight-figure companies? In this episode of Limitless MD, Dr. Vikram Raya breaks down the operating system that allows founders to build predictable, scalable, and sellable businesses even if they never plan to sell.This episode is a practical deep dive into business infrastructure, leadership systems, and the invisible framework that turns fragile growth into durable momentum. Dr. Raya explains why businesses do not rise to the level of the founder's talent but instead rise or collapse to the level of their systems, and how founders must shift from being artists to becoming architects.You will learn how to remove founder dependency, design a self managing company, and build a business that can grow without chaos or constant firefighting. This episode is especially relevant for physicians and founders who want freedom without abandoning impact.“You do not need a better product. You need a better operating system.” ~ Dr. Vikram RayaIn This Episode:Why businesses rise or collapse based on systems, not talentHow to remove founder dependency from your companyWhat a real business operating system actually isThe frameworks behind EOS, Scaling Up, and Summit OSThe six elements every scalable company must masterHow to build a self-managing companyHow physicians can turn clinics into scalable assetsConnect with Vikram:

Dans cet épisode des Dérangeants, on reçoit Cléo Maheux, coach d’affaires et figure incontournable du scaling au Québec, qui arrive avec une claque de lucidité : après 17 ans à pousser l’hyper-croissance… elle a frappé un mur. Diagnostic de cancer, remise en question, et un virage majeur : arrêter de booster le moteur de la Ferrari si le châssis rouille de l’intérieur. On parle sans filtre de : ce que l’hyper-croissance veut vraiment dire (et ce qu’on mélange souvent avec “courir partout”) les “animaux” du scaling : souris → gazelle → éléphant → dinosaure (et comment éviter l’extinction) les 4 fondements d’une croissance qui tient : individus, stratégie, exécution, liquidités pourquoi beaucoup de plans stratégiques finissent… sur une tablette à prendre la poussière comment choisir un coach sans se faire vendre du rêve à la TikTok (“10X ton chiffre d’affaires en 7 jours… ok champion”) le show business de l’entrepreneuriat, l’ego, et les “secs corporatifs” déguisés en réseaux la philanthropie : pourquoi on redonne si peu au Québec… et pourquoi ça rend pourtant plus heureux et surtout : comment mettre la santé (physique + mentale) dans tes KPI, pas juste ton EBITDA Bonus : capsule avec le Fonds de solidarité FTQ sur l’accompagnement stratégique parce que parfois, ton problème n’est pas “le marché”… c’est ton organisation (et tes humains) qui crient en silence.

In this episode of Tell Me It Will Be Okay, I interview Brandy Jemczura of Columbus, Ohio, founder of Seeds of Caring, a nonprofit that connects children ages 2–12 (and some middle schoolers) with volunteer and activism opportunities to build empathy, kindness, and agency. We links service to anxiety support and resiliency, emphasizing four cornerstones: feeling lovable, capable, able to handle emotions, and developing a resilient self-concept. Brandy shares how Seeds of Caring grew from 285 child volunteer experiences in its first year to over 57,000 annually, now operating in Columbus and Indianapolis, and explains how programs use children's literature, reflection, and hands-on projects to address tough topics without “othering,” using asset-framing language and reinforcing that everyone needs help sometimes. We discuss parent concerns, privilege, and how small actions can create hope and community impact. 00:00 Welcome and Guest Intro00:30 Action as Anxiety Relief00:55 Resiliency Cornerstones02:33 Volunteering Builds Regulation04:38 Meet Brandy Gemchura05:19 Seeds of Caring Origin Story08:22 Scaling Up and Facing Fear10:45 Why Ages Two to Twelve14:00 What Two Year Olds Do17:32 Culture of Caring Ripple Effects19:37 Winning Over Nonprofit Partners21:56 Talking Tough Topics With Kids24:02 Hope for Overwhelmed Parents25:22 Favorite Family Activities25:44 Goldfish Fairness Lesson27:43 From Empathy to Action29:11 Avoiding Othering Language32:07 Kids Growing With Service35:09 Kindness Versus Nice37:54 Privilege Into Next Steps41:02 Helpers and Mental Health43:56 Scaling to New Cities45:17 Start Small Anywhere46:58 Parents Modeling Kindness49:24 Final Wrap and ResourcesWant to know more about Seeds of Caring? Of course you do! Who wouldn't?!? Check out their website here: SeedsofCaring.orgYou can find also find them on:Facebook: Columbus, IndianaInstagram: Columbus, IndianaLinkedinYouTube

Industrial water training only works when the knowledge transfers. That means the material lands with the audience, survives the drive home, and shows up later in the field when decisions get made.  Dan Merritt, CWT, Sales Manager at CH2O, brings a rare perspective to that problem. He started as a teacher (chemistry, calculus, physics), entered industrial water treatment on February 5, 2002, and later became part of the AWT training team. This conversation follows the path from classroom instruction to boiler rooms and cooling towers, then uses that journey to examine what makes technical training "stick" for working professionals.  From educator to water treater, then back to educator  Dan shares how leaving graduate study, teaching high school and community college, and stepping into service work shaped his approach to explaining technical concepts. The throughline is simple: the instructor owns the clarity. When someone in the room does not understand, the response is not frustration. The response is translation.  Bridging the knowledge gap without dumbing it down  Trace and Dan describe a common failure mode in technical instruction: experts answering correctly, but not helpfully. They frame the goal as closing the gap between what the instructor knows and what the audience can realistically absorb in the moment, especially for attendees building competence over time.  Stories and demonstrations as tools for retention  The episode highlights why AWT trainers lean on stories and physical demonstrations, from an Archimedes fountain to static electricity experiments. Dan explains how the "light bulb moment" is the reward of teaching, and why trainers adapt when a method fails (including what humidity can do to a demo in a room full of people).  Keeping the CWT exam in proper context  The conversation also draws a firm boundary: training supports growth, but it does not replace the CWT experience requirement and recommendations. Dan and Trace emphasize accurate language around the credential and reinforce what the training can and cannot do.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  01:38 — Setup for a two-part series to help listeners prepare for AWT Technical Training 02:24 — AWT Technical Training logistics: March 10–13 in Frisco, Texas (near Dallas) 03:10 — Trace shares why AWT Technical Training matters personally (mentorship, community, support) 05:51 — "Desert Pete" story: why instructors "fill the bottle" by giving back through training 11:53 — Words of Water with James McDonald: definition + answer ("flow rate") 14:13 — Events mentioned for water professionals  18:42 — Trace introduces the guest: Dan Merritt (CH2O) and their history through AWT 19:39 — Dan's background: 24 years in water treatment; former teacher (chemistry, calculus, physics). 22:44 — Dan's entry into water treatment: Industrial Water Engineering ride-alongs + first field impressions 26:49 — Move to Pacific Northwest + start at CH2O (service tech) and why that timing mattered 31:40 — How Dan and Trace connected through AWT training; Dan begins teaching (service tech reporting). 34:17 — Dan's AWT involvement expands: education committee + Intro to Water Treatment online course task force 35:31 — Dan asked to teach the chemistry class; Trace frames "know your audience" and confidence gap 36:50 — Teaching tools and learning from misses: demos (Archimedes fountain, static electricity + humidity issue) 37:49 — The key teaching principle: "you're the instructor; it's your job to explain it clearly" (adult learners) 41:31 — Bridging the knowledge gap: why brilliance can miss the audience, and why training must translate 44:48 — Why a math/calculations class helps: making the "bang, there's your answer" steps teachable 50:19 — Troubleshooting reality: many forces in boilers/cooling towers; deeper understanding improves diagnosis 52:00 — Field story lesson: softener cleaning foam incident (why stories stick and prevent repeat mistakes) 56:19 — CWT clarification: training helps, but it cannot replace required experience and recommendations 58:31 — CWT wording matters: it's an "exam," not a "test" (Trace mentions Angela Pike's correction)   Quotes  "It's your job to explain the material in a way that we can understand it."  "It's our responsibility to take this information, to package it in a way so you, not me, you can understand it." "Math is the only known axiom that we have. And it kind of quiets the chaos." "And again, it's not a test. Do not say that it's a test. It is an exam."    Connect with Dan Merritt, CWT  Email: dmerritt@ch2o.com   Website: .https://www.ch2o.com/  LinkedIn: https://www.linkedin.com/in/daniel-merritt-cwt-18413819/ CH2O, inc.: Overview | LinkedIn    Guest Resources Mentioned   Education Offerings – AWT  Become Certified – AWT   I Said This, You Heard That 2nd Edition by Kathleen Edelman    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  AWT Technical Training - Registration  2026 AWT Technical Training Schedule Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind    Words of Water with James McDonald  Today's definition is a measure of the volume or mass of a fluid (liquid or gas) that passes through a certain point or cross-section over a unit of time.  Can you guess the word or phrase?    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

Are you growing your company or are you keeping it small by being the hero?In this solo episode, Bill unpacks the hidden addiction leaders have to being needed; constantly jumping in, solving problems, and staying essential to everything. While this mindset may help you start a company, it will quietly sabotage your ability to scale it.Topics explored in this episode:(00:03) The Fastest Way to Stay Small *Staying essential to everything keeps your company small *Jumping in to solve every problem prevents team growth *Being the hero steals others' opportunity to level up(03:31) The Addiction to Being Needed *Leaders often love being the hero and solving problems *Hero mindset requires “victims”, which creates weak and dependent teams *Real leadership means developing problem-solvers, not being the problem-solver(09:19) Practical Delegation Shift *Before solving a task, ask: Who should own this? *Assign work based on others' strengths and pride points *Even imperfect recognition builds trust and engagement *Speak specifically to why someone is right for the challengeBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/Bill on Twitter/X: https://x.com/billgall

In this jaw-dropping episode , we sit down with George Day — one of the most prolific yet largely unknown drug kingpins in American history. Raised in Washington, DC, George was literally born into the drug trade. By age six, he was traveling across the border with his father, helping smuggle hundreds of pounds of marijuana hidden inside a Winnebago. As he grew older, his life spiraled deeper into the underworld — from trimming weed in Mexico to handling massive cash pickups and negotiating with Colombian suppliers before he was even a teenager. After his father's sudden death, George found himself — at just 11 years old — sitting on a multimillion-dollar drug ledger, forced to navigate dangerous debts, cartel relationships, and violent street politics. What followed was the rise of a cocaine empire that eventually stretched across all 50 states… and ultimately led to a life sentence plus 90 years in federal prison. This is Part 1 of an unbelievable story about family, survival, crime, and the realities of growing up inside America's drug economy.

This episode focuses on the challenges and strategies surrounding the cost and insurance coverage of anti-obesity medications. Guests share insights on navigating Medicare, Medicaid, and commercial insurance barriers, as well as tips for utilizing manufacturer programs, savings cards, and coding strategies to improve patient access. The discussion highlights the pharmacist's role in helping patients overcome financial obstacles and sustain access to effective obesity treatments. The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

"Don't be afraid to say I don't know. - Will Ritter"  Corrosion is expensive, relentless, and easy to underestimate—until a "lasagna battery" turns aluminum foil green and reminds you what electrochemistry can do in the real world. This conversation reframes corrosion coupons as what they actually are: a repeatable field test that can sharpen your decisions—if you treat the process with consistency.  Respect the coupon, protect the data  Trace breaks down why coupons became non-negotiable in his systems: they turn guesswork into usable corrosion-rate intelligence. Will Ritter of MetaSpec (formerly Pacific Sensor) explains the fundamentals—pre-weighed coupons, exposure time, cleaning, and calculating corrosion rate in MPY (mils per year). The point isn't that the coupon is your pipe; it's that the coupon becomes a reliable, relative gauge over time when variables are controlled.  The "five things" that make results repeatable  Will outlines practical failure points that quietly ruin comparisons quarter to quarter: alloy selection (and staying consistent), surface area (and what happens when hardware covers the coupon), surface finish (including why scratches and pits matter), weight accuracy (and why kitchen/postage scales don't belong in the workflow), and protective VCI packaging that prevents premature corrosion in storage and transit.  Brand building, trade shows, and getting comfortable saying "I don't know"  Will shares his path from Pacific Sensor to MetaSpec and what it looks like to merge brands intentionally heading into 2026. The discussion also moves into trade show presence and digital marketing, plus a simple confidence framework: get comfortable saying "I don't know, but I can find out," and build communication reps—he points to Toastmasters as a low-stakes way to do that.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  02:20 — Trace sets the stage: why corrosion coupons matter as diagnostic data 04:05 — What a coupon is (size, pre-weighed precision) and why tiny changes matter 06:14 — Trace's "four things" water treaters manage (and what microbial control is not)  07:07 — The "lasagna battery": anode/cathode/electrolyte/path in a real-life example 08:50 — Defining corrosion (ISO 8044 and NACE definitions referenced) 09:50 — Corrosion cost perspective: "2.5 trillion" and "3.5% of global GDP" (as cited)  10:53 – Words of Water with James   12:38 – Events for Water Professionals  14:56 — Will Ritter introduction and why the podcast helped him understand the industry 18:30 — How Will got into coupons: Pacific Sensor, mentors, and early AWT exposure 24:36 — Trade show mindset: don't be afraid to say "I don't know" 27:50 — Toastmasters as a practical system for better speaking and confidence 31:25 — Pacific Sensor → MetaSpec; co-branding and planned transition "starting in 2026" 34:06 — Coupon basics and MPY explained in clear operational terms 36:51 — The big misunderstanding: coupons as a relative gauge (not "the pipe") 40:06 — The "five key characteristics" behind usable coupon data 58:10 — Best-practice takeaway: treat coupons like a lab test brought into the field 01:06:35 — Close: why Trace "owes a lot" to that "little slip of metal"    Quotes "Use the coupon as a relative gauge of the corrosivity of the system." - Will Ritter "Surface finish is critical… a change in surface finish is going to impact corrosion results." - Will "Treat your coupons… like you are taking a laboratory test and bringing it into the field." "It's not a piece of metal. It's very special. Treat it as such." "Digital marketing is free… small businesses need to take advantage of free resources."   Connect with Will Ritter   Phone: (713) 882- 1427  Email: williamrritter@gmail.com   Website: Pacific Sensor - Buy Corrosion Coupons and Test Specimens   LinkedIn: https://www.linkedin.com/in/williamryanritter/   https://www.linkedin.com/company/pacific-sensor/about/      Guest Resources Mentioned   Material World: The Six Raw Materials That Shape Modern Civilization by Ed Conway (Audiobook)  Steel Isn't Hard (To Learn) by Shane Turcott (Paperback)  The Goal: 40th Anniversary Edition: A Process of Ongoing Improvement by Eliyahu M Goldratt (Author), Jeff Cox (Author)  Toastmasters International  Pacific Sensor Corrosion Coupon Installation Guide  Water Treatment Flyer- Pacific Sensor  Metaspec Capabilities Presentation NACE SP0775-2023 Preparation, Installation, Analysis, and Interpretation of Corrosion Coupons in Hydrocarbon Operations  ASTM-G1-25 Standard Practice for Preparing, Cleaning, and Evaluating Corrosion Test Specimens  TP25-18 The Impact of Metal Surface Roughness on Corrosion Monitoring Water Treatment    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Submit a Show Idea  Scaling UP! H2O Academy video courses  The Rising Tide Mastermind 304 Pinks and Blues: Corrosion Coupons  075 The One that's All About Corrosion Coupons  AWT Guidelines on Corrosion Coupons   Corrosion cost perspective: "2.5 trillion" and "3.5% of global GDP"    Words of Water with James McDonald Today's definition is any of the elements found in Group VIIA, also known as Group 17, of the Periodic Table, including fluorine, chlorine, bromine, and iodine, characterized by the ability to disinfect water.   2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

Is the end really nigh? Will AI replace you?In this episode, Bill sits down with Geoff Woods, author of The AI-Driven Leader, to unpack what actually separates leaders who dabble in AI from those who use it to transform decision-making. They explore why AI adoption fails when leaders treat it like a productivity hack instead of a strategic thought partner. Geoff introduces the CRIT framework (Context, Role, Interview, Task) and explains why the quality of your input determines the quality of your output.Topics explored in this episode:(05:50) Strategy First, Technology Second*AI adoption should never be the goal, business strategy is the goal.*AI can either accelerate your objectives or distract you from them.*The difference isn't the tech, it's the leader using it.(14:55) The CRIT Framework for Better AI Thinking*Garbage in --> garbage out. Rich context determines quality output.*Have AI interview you one question at a time to deepen clarity.*Ask for “top 3 high-impact, non-obvious strategies” and not generic answers.(18:55) The First Output Is Always the Worst Output*AI's first answer is just a draft and never the final product.*Give feedback: what you like, dislike, and want changed.*Switch personas (e.g., challenger, ideal customer, board member) to pressure-test ideas.*AI improves through iteration, just like strategic thinking does.(37:25) AI as a Strategic Question Engine*A CEO facing bankruptcy used CRIT to consult AI as a debt restructuring expert.*AI asked sharper questions than he had considered; uncovering hidden leverage.*Within minutes, it generated a “non-obvious” strategy that restored hope.Thanks to Geoff Woods for being on the show!Connect with Diane on LinkedIn: linkedin.com/in/geoff-woods-8534774Learn more about his work: https://www.aileadership.com/Get his book: The Ai-Driven Leader: Harnessing AI to Make Faster, Smarter Decisions – https://www.aileadership.com/bookBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these...

Why are wild peyote populations shrinking, and what can be done about it? In this episode, we explore the sacred medicine of peyote and efforts to conserve it with Leonardo Mercado. We discuss restrictive U.S. laws, unregulated harvesting, ongoing debates, conservation work led by some Native communities, wild vs. greenhouse cultivation and more.For 40 years, Leo has been dedicated to preserving peyote and its seed sources to create a sustainable future for the medicine. He's now Cultivation Director at Seedling Sanctuary in Tucson – a proof of concept program demonstrating an efficient model for the ethical stewardship of peyote. It operates under the Morning Star Conservancy (MSC), a non-profit organization founded by members of the Native American Church (NAC). So what's working, what needs improvement and what support is needed? Take a listen!If you'd like to support the nonprofit Modern Spirit and our podcast, you can make a donation HERE.For more information about Leo and Morning Star Conservancy, and to support conservation efforts: MSC's Website Leo's Instagram They are looking for a permanent home base for the seedlings (preferably in Southern Arizona) - if you have any connections who could help with this, please get in touch with MSC or Leo. Timestamps: (00:00) Opening and Welcome(02:50) Growing Up Around Reservations & Introduction to Cacti(03:47) The Accidental ‘Death/Rebirth'(05:23) Finding an Elder and Vision Quest (07:22) Philosophical Conflict and Protecting Sacred Tradition(09:19) Why Peyote Is Scarcer Than Ever: Supply, Ethics, and Habitat Loss(15:21) Learning with the Wixárika in Mexico(18:04) From Picket Line Roots to Conservation(22:30) Peyote Paradox: Legal Abroad, Restricted Where Needed(27:17) Morning Star in Arizona: Seed Bank, Germination, Proof of Concept(32:13) Seed-to-Ceremony: Donations and Scaling Up(40:31) Natural Culture & How to Help: Land, Funding, and the Future 

Recorded at the 2025 American Exploration and Mining Association Annual Meeting, this Mining Minds episode features Walsh Reclamation Operations Manager Troy Hawkins. Troy shares his background as a ninth-generation miner and reflects on how his father—a self-described "tramp miner"—was his hero and shaped his values around respect, hard work, and character over credentials. He discusses growing up in a small mining town, leaving school early, and entering the mining industry alongside his family. Troy reflects on his 23-year career at one operation, where he began as a haul truck driver and advanced through multiple operational and leadership roles. Once a rebellious young operator, he evolved into a people-focused leader who prioritizes morale, respect, and personal connection—building high-performing crews through trust and genuine care. Please help us welcome Troy Hawkins to The Face. We would like to thank the American Exploration and Mining Association (AEMA) for hosting Mining Minds at the event and for their ongoing dedication to advancing and amplifying voices throughout the mining industry.   Episode Sponsors:  American Exploration and Mining Safety First Training and Consulting JSR Fleet Performance Motor Mission Machine and Radiator    Episode Chapters:  05:05 Feral Mining-Town Childhood & How Kids Are Different Now 12:18 School Struggles, Sports Dreams, and Learning Outside the Classroom 33:34 "Your long hair will never make you successful" — proving them wrong 39:14 When leadership gets personal 47:22 How he builds trust 55:40 Hiring without the script: real interviews, real people 01:01:27 Marriage & support system 01:12:04 First Date at Carver's 01:16:20 Stepping into Walsh 01:22:54 Scaling Up with Trust 01:24:18 Why People Take a Pay Cut to Work for Good Leaders 01:33:10 Pucker Factor Stories

"If you say something over and over often and enough, it becomes true because perception is reality."  Paul O'Callaghan has built a career at the intersection of water science, wastewater realities, and the practical question every operator and executive eventually faces; what actually moves innovation from idea to adoption.  As Founder and CEO of BlueTech Research, Paul explains how his team helps decision-makers put capital to work more efficiently in water by reducing uncertainty and separating signal from noise. He describes patterns he's watched repeat across water entrepreneurs, pilots, and product market fit, and why "innovation" often breaks down simply because utilities, investors, and founders are using the same word to mean different things.    Capital, fit, and the language gap Paul unpacks what it takes to align an investor's expectations with a technology's true pathway to scale. He contrasts different "types" of innovation and why matching the right investor, entrepreneur, market, and timeline matters as much as the technology itself. The conversation also highlights why solving a problem someone has today is often a safer starting point than betting everything on a problem that might arrive tomorrow.  Regulations as a driver and a risk  Regulation matters in water and wastewater, but Paul cautions against building an entire business on the hope that rules will create a market on schedule. He walks through timing risk, enforcement uncertainty, and why tracking policy momentum matters as much as tracking the text of the regulation itself. He also notes a shift toward more "aspirational" regulation focused on reuse, regeneration, and systems-level outcomes.  Storytelling that changes adoption  From Brave Blue World to Our Blue World, Paul shares what he learned about making water personal and compelling without reducing it to doom-and-gloom narratives. The stories he tells connect to a core professional challenge: technologies enable outcomes, but adoption accelerates when people can see and want the "better" future those outcomes create.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps    02:33 - Trace's message on finding "your next love" through learning  09:25 - Words of Water with James McDonald  11:25 - AWT connection and the importance of being challenged by community  13:06 - Industrial Water Week dates for "this year" (Oct 5–9)  14:02 - Upcoming Events for Water Treatment Professionals   19:15 - Interview with Founder & CEO of BlueTech Research, author of The Dynamics of Water Innovation, Executive Producer of Brave Blue World and Our Blue World  22:20 - Pivot moment into water as a career (Malaysia, Edinburgh course, "living machines")  25:15 - What BlueTech Research does (reducing uncertainty, helping capital work efficiently)  27:50 - How startups connect with BlueTech and why storytelling matters  30:09 - Matching investors, entrepreneurs, and markets (alignment and "different languages")  33:00 - The role of regulations (timing risk and market realities)  35:15 - How BlueTech keeps up (themes, emerging areas, and using AI for tracking legislation)  36:30 - Paul's book: The Dynamics of Water Innovation (why he wrote it and who it's for)  40:49 - Documentary storytelling origin and Discovery Channel experience  44:22 - How celebrities got involved and why the outreach worked  45:30 - Why they made a second film and the goal of making water personal  48:03 - Viewer feedback, education impact, and grassroots screening stories  50:08 - "Water 2050" video game inspired by the films  51:21 - Additional ripple effects and "halo" projects (curriculum, photography competition, water walks)  53:06 - Where water innovation is going (desirability, storytelling, and "leaving water")  56:07- Advice for people with ideas (talk to people, generosity of the sector, ikigai, long-term view)  58:08 - Ostara / Crystal Green story (finding the operator's "today problem")  59:54 - One point Paul wants to leave: "It's a journey, enjoy it."    Quotes "We do our best to help people put capital to work more efficiently to solve water challenges."  "Try and find a problem that someone has today, ideally."    Connect with Paul O'Callaghan Email: paul.ocallaghan@bluetechresearch.com   Website: BlueTech Research – Actionable Water Technology Market Intelligence   braveblueworldstudios | Instagram | Linktree   LinkedIn: https://www.linkedin.com/in/o2environmental/     Guest Resources Mentioned   The Dynamics of Water Innovation: A Guide to Water Technology Commercialization by Lakshmi M. Adapa (Author), Paul O'Callaghan (Author), Cees Buisman (Author)   Watch Brave Blue World: Racing to Solve Our Water Crisis | Netflix   Braveblueworldstudios | Instagram | Linktree   "Dynamics of water innovation: Insights into the rate of adoption, diffusion and success of emerging water technologies globally" – Wageningen University & Research  "Wastewater Technology Fact Sheet: The Living Machine" – U.S. EPA  "Brave Blue World" film – Science on Screen synopsis  "Our Blue World: A Water Odyssey" – IMDb overview  "Water Reuse for Industrial Applications Resources" – U.S. EPA  "ANSI/AAMI ST108:2023—Water for the Processing of Medical Devices" – ANSI Blog   "Key EPA Actions to Address PFAS" – U.S. EPA  "The Philosophy of Ikigai: 3 Examples About Finding Purpose" – PositivePsychology.com   Fluke: Chance, Chaos, and Why Everything We Do Matters Paperback by Brian Klaas   Rivers of Power: How a Natural Force Raised Kingdoms, Destroyed Civilizations, and Shapes Our World Paperback by Laurence C. Smith    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind 415 Green Building Updates: What You Need to Know  004 It's Not Easy Being Green!  032.5 The One That Takes You to AWT's 2018 Technical Training]  022 The One with Tim Fulton  280 The One About Retaining Top Talent  368 Adapting to the New Workforce: Attracting Top Talent 413 Charting the Future: Mastering the Art of Strategic Planning    Words of Water with James McDonald  Today's definition is a single, reactive molecule, usually an organic compound, having the ability to join with a number of similarly defined molecules to form a polymer.    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE. 

In a world of instant output, what makes your insight stand out?Bill Gallagher explores the mindset shift every leader needs to make when using AI tools. While executives are often excited, teams on the ground are nervous--and with good reason. But AI isn't here to replace your thinking; it's here to amplify it. In this episode, Bill breaks down how to stay ahead of the curve without falling into the trap of automation overwhelm.Topics explored in this episode:(00:02) AI Is an Amplifier, Not a Replacement*Tools like ChatGPT, Claude, Gemini, etc., are here to scale and amplify you, not replace you.*The biggest mistake is seeing AI as either a threat or a total replacement for human contribution.*Traditional research (library, citations, cross-referencing) was extremely time-consuming.(02:48) Human Wisdom Is the Differentiator*Let AI draft, format, analyze, summarize.*But judgment, insight, and strategic calls remain human responsibilities.*AI output is often a starting point, but it is not the final answer.(06:32) Leaders Are Excited, but Teams Are Nervous*CEOs and execs tend to be excited.*Teams often fear being replaced and falling behind.*Leaders must normalize learning and experimentation.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/Bill on Twitter/X: https://x.com/billgall

Struggling to scale your law firm or lead expert teams without burning out or losing your edge? You're not alone. In this episode, Cameron Herold brings you an unfiltered, radically honest conversation with Dan Cuneo, CEO of Melone Hatley. Dan reveals the surprising truth behind law firm growth, why lawyers love culture but hate change, and the communication systems driving results in a multi-office, 100+ employee business.What does it really take to compete, attract talent, and thrive when AI, client demand, and team alignment keep shifting? Get the inside playbook, raw stories, and proven systems to finally build sustainable scale, without sacrificing humanity or profit. Listen now, because the biggest risks are waiting, hoping, and copying what every other law firm is already doing. This episode delivers exclusive, actionable strategies that win with today's top talent and future-proof your firm.Timestamped Highlights[00:00] – The one business skill most lawyers are missing (and why it holds firms back)[04:10] – How Melone Hatley picks winning markets and why they avoid the “big city trap”[07:25] – Recruiting smart attorneys: drive vs. ambition, culture fit vs. pure skill[10:54] – Topgrading and the secrets to high-impact, low-turnover legal hiring[13:21] – Can a non-lawyer run law firm ops? Why Dan says “it depends,” and what really matters[15:31] – From band-aids to sustainable hires: scaling up, alignment, and culture that actually sticks[17:15] – The silent killer: how misalignment eats into growth (and what to do about it)[20:18] – The real impact of AI in law: opportunity, risk, and what Dan refuses to automate[25:26] – Marketing channels that don't work anymore and how Dan finds blue ocean opportunitiesAbout the GuestDan Cuneo is the CEO of Melone Hatley, a rapidly scaling multi-state family law and estate planning firm known for its aggressive, people-first approach to talent and market expansion. With 100+ team members across multiple offices, Dan is a rare law firm leader who combines litigation experience with a relentless business-building mindset. He's a TEDx speaker, champion of culture-first leadership, and a voice for operational innovation in a tradition-resistant industry.

Industrial water work rewards people who can move between precision and practicality. Katie Holliday brings both. She started as a lab chemist, then transitioned into field service with Apex Water and Process, where much of her work supports healthcare facilities and high-accountability programs.   Lab habits that protect your tools and your data  Katie describes the first surprise of field work: a central plant is "very dirty," and the job demands good technique without chasing lab-level perfection. She shares a couple of simple practices that prevent expensive problems. Use proper lab wipes on glassware instead of shirts or paper towels, which can scratch surfaces and compromise readings. Keep pH probes wet with the correct storage solution, because once they dry out, they often stop working.     Healthcare water: SPD work and Legionella prevention  About 90% of Katie's accounts are healthcare. She defines SPD as the sterile processing department and explains why expectations shift compared to boilers and cooling towers. SPD work is cleaner, more controlled, and typically includes additional components such as endotoxin filtration and UV. It also involves more testing and stricter standards that tie directly to patient safety. Alongside SPD, she emphasizes Legionella prevention as a constant priority, from cooling towers (including secondary disinfection) to domestic water, because facilities want to reduce risk to patients.    Water chemistry reality check: Phoenix versus "everywhere else"  Katie explains how Arizona water changes the operating window. She notes high hardness and high chlorides, which can limit cycles of concentration and force conservative targets compared with places like Atlanta, where Trace describes running much higher cycles. The takeaway for experienced pros is familiar: operating limits are local, and "what good looks like" depends on the incoming water and the constraints that matter most at that site.    Mentorship, representation, and field readiness systems  Katie shares what it meant to be the first woman account manager hire in a long-running operation, and her advice is practical: recruit intentionally, then train people in the field, not from the sidelines. She credits her mentor, Bernie Peacock, for accelerating her learning curve, and she now passes that on by responding fast, following through, and providing steady backup to newer teammates. She also describes how she built mechanical confidence, using manuals, YouTube, phone video, and a OneNote playbook that captures account contacts, access details, sampling points, and "where things are" notes for clean coverage when someone else is on-site.   Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  02:14 - Trace Blackmore shares "first day" intimidation and learning curve in water treatment  08:55 - Words of Water with James McDonald  12:30 - Upcoming Events for Water Treatment Professionals   14:48 - Interview begins: Katie Holliday introduced (Apex Water and Process)   15:55 – Lab to Field transition and technique  20:27 – Representation and Mentorship  26:42 – Culture and Water Stewardship   33:31 – Healthcare work, SPD, and Legionella   35:56 – Mentoring and "give it back"  39:22 – Mechanical Confidence, Tools, and Documentation Systems     Quotes and Key Takeaways "What do I not know that I don't know?"  "Everyone needs a Bernie Peacock" "Field accuracy doesn't require lab perfection, but it does require clean technique." "The most effective mentoring is responsive and practical."  "Documentation scales your value"    Connect with Katie Holliday Email: k.nativeamericanbeadwork@gmail.com   Website https://teamapex.com/   LinkedIn: https://www.linkedin.com/in/katie-holliday-9b6977246/   https://www.linkedin.com/company/apex-water-process/     Guest Resources Mentioned   The Perfect Marriage by Jeneva Rose Under the Bridge by Rebecca Godfrey   AAMI ST108 Compliance in Sterile Processing  High hardness in Phoenix  ASSE 12080 Legionella Water Safety certification  Navajo Nation water access    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea   The Rising Tide Mastermind Fearless Pricing: Ignite Your Team, Own Your Value, and Command What You Deserve by Casey Brown     Words of Water with James McDonald  Today's definition is the upward flow of water through a resin bed to clean, expand, and reclassify the bed.  Can you guess the word?    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.     

What story are you really telling; and is anyone listening?In this episode, Bill Gallagher is joined by Dan Grech, storyteller, strategist, and founder of BizHack Academy, to unpack the real reason most small businesses struggle: they skip the story and jump straight to the sell.Dan shares how storytelling builds emotional connection, why most entrepreneurs fail to clarify their message, and how safe spaces for vulnerability unlock real transformation. From strategy to execution, this conversation will help you rethink how you communicate, connect, and lead.Topics explored in this episode:(03:30) The Power of Storytelling in Business*Emphasis on emotional storytelling and the “why” behind a brand*Dan talks about how stories humanize a brand and build authentic connection.*He highlights the idea of ‘heart' in storytelling(11:45) Teaching Strategy + Tactics*Dan explains the importance of combining big-picture strategy with technical execution*Discusses how people often jump into tactics without clarifying their message or audience*You can't out-hustle a bad strategy(17:15) Why Most Small Businesses Struggle*Many don't know how to tell their story*They try to mimic big brands, but it backfires*Small businesses must: sell the mission, not the product.(55:10) Creating Safe Space for Vulnerability*The best coaching relationships allow founders to admit fears, doubts, and confusion*Dan believes real transformation happens when people are seen and heard first*The most powerful thing we can do is sit with someone in their story and not try to fix it.Thanks to Dan Grech for being on the show!Dan's website: https://dangrech.com/ & https://bizhack.com/Connect with Dan: https://www.linkedin.com/in/dangrechBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

(Disclaimer: Click 'more' to see ad disclosure) Geobreeze Travel is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as MileValue.com. This compensation may impact how and where links appear on this site. This site does not include all financial companies or all available financial offers. Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more.  ➤ Free points 101 course (includes hotel upgrade email template)⁠https://geobreezetravel.com/freecourse⁠  ➤ Free credit card consultations ⁠https://airtable.com/apparEqFGYkas0LHl/shrYFpUr2zutt5515⁠ ➤ Seats.Aero: ⁠https://geobreezetravel.com/seatsaero⁠ ➤ Request a free personalized award search tutorial: https://go.geobreezetravel.com/ast-form If you are interested in supporting this show when you apply for your next card, check out https://geobreezetravel.com/cards and if you're not sure what card is right for you, I offer free credit card consultations at⁠https://geobreezetravel.com/consultations⁠!Timestamps:00:00 Introduction to Gift Card Buying Tips00:18 Meet GK: The Gift Card Expert00:33 How GK Earned 5 Million Alaska Miles01:30 Getting Started with Gift Card Reselling04:29 Credit Cards for Maximizing Points08:19 Scaling Up Your Gift Card Reselling10:02 The Kroger Advantage12:57 Logistics of Gift Card Reselling15:55 Bulk Selling Gift Cards to Banks16:19 The Challenges of Reselling Gift Cards17:16 Streamlining Gift Card Entry18:10 Mitigating Risks in Gift Card Transactions20:17 Time Commitment and Earnings Potential23:17 Scaling Up and Managing Risks28:24 Getting Started with Gift Card ResellingYou can find Julia at: ➤ Free course: ⁠https://julia-s-school-9209.thinkific.com/courses/your-first-points-redemption⁠➤ Website: ⁠https://geobreezetravel.com/⁠➤ Instagram: ⁠https://www.instagram.com/geobreezetravel/⁠➤ Credit card links: ⁠https://www.geobreezetravel.com/cards⁠➤ Patreon: ⁠https://www.patreon.com/geobreezetravel⁠You can find GK at:➤ Website: ⁠The Whales Club⁠Opinions expressed here are the author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post. The content of this video is accurate as of the posting date. Some of the offers mentioned may no longer be available.

This episode addresses the growing challenge of adolescent obesity, which now affects over 22% of US teens. The discussion highlights Food and Drug Administration-approved pharmacotherapy options for adolescents, considerations for side effects and monitoring, and the importance of pairing medications with lifestyle interventions. The episode also explores strategies for providing patient-centered, bias-free care and engaging families in long-term weight management.  The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

Corrosion rarely announces itself as a "big water problem." It shows up as leaching at the tap, residual loss in the field, premature equipment replacement, and the slow, expensive erosion of decision-quality.  Pat Rosenstiel (CEO) and Wolf Merker (chemist/Chief Science Officer) of Great Water Tech lay out a system-wide view of corrosion control—starting with what changed in Flint from a technical standpoint and moving into why many utilities still struggle to meet expectations when standards and risk assumptions shift.  System-wide corrosion control starts with chemistry and consequences  A source-water change can shift corrosivity fast. If corrosion control does not adjust proactively, the downstream effects show in metal release and public exposure. Wolf stresses the distinction between the technical problem and the political challenges, then points to corrosion control as a solvable technical matter when it is treated as a system condition—not a single asset issue.  Why "phosphate-only" isn't the end of the story  Trace frames what most operators recognize: many municipalities use phosphate inhibitors to form a tenacious film and reduce corrosion. Wolf argues phosphates are "a little bit of old news" in practice and explains the approach Great Water Tech discusses with their German partners—using phosphates and silicates together in the right amounts to create a tighter separation between water and metal.  Barriers, biology, and the disinfection tradeoff  Wolf breaks corrosion drivers into three sources: chemical, biological, and electrochemical (dissimilar metal corrosion). He also ties corrosion to cascading operational decisions—especially disinfectant strategy. If residual loss pushes a system from chlorine to chloramine, Wolf warns that corrosivity can increase dramatically, and that corrosion can amplify the formation of disinfection byproducts as chlorine reacts with what is in the water.  What industrial water treaters should listen for  Pat connects the same barrier logic to industrial priorities—CapEx, OpEx, and lifecycle extension in closed systems (cooling towers, closed chilled loops, boilers). Wolf clarifies that closed systems require different product "flavors," while keeping the core concept consistent: the combined silicate/phosphate approach remains the best path he is aware of.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps    02:20 - Trace sets the tone for the episode: decision-quality improves when you "rethink the way that you think you know things," especially around tests and procedures   08:20 - Words of Water with James McDonald  11:00 - Upcoming Events for Water Treatment Professionals   18:22 - Interview with Pat Rosenstiel, CEO of Great Water Tech & Wolf Merker, Chief Science Officer of Great Water Tech  23:00 - Flint technical breakdown  27:30 - Corrosion control options  32:20 - Scale vs. Corrosion   43:40 – Algae Control Pivot    Connect with Pat Rosenstiel  Website: Great Water Tech | Water Treatment Solutions  LinkedIn: https://www.linkedin.com/in/pat-rosenstiel-a148952/   Great Water Tech LLC: Overview | LinkedIn     Connect with Wolf Merker  Website: Great Water Tech | Water Treatment Solutions  LinkedIn: https://www.linkedin.com/in/wolf-merker-a1b95284/    Great Water Tech LLC: Overview | LinkedIn    Guest Resources Mentioned   NSF/ANSI/CAN 60 — Drinking Water Treatment Chemicals: Health Effect   NSF — Drinking Water Treatment Chemicals Certification (NSF/ANSI/CAN 60) (how certification works)   ANSI Webstore listing (official standard access/purchase)  EPA — Lead and Copper Rule (regulation hub)  EPA — Lead and Copper Rule Improvements (LCRI) (final rule page)  EPA fact sheet — Tap Monitoring Requirements (LCRI) (sampling protocol changes)  Great Water Tech  Folmar (Great Water Tech) — corrosion inhibitor (phosphate + silicate blend)  Algae Armor (Great Water Tech) — nutrient-binding tool for ponds/lakes  EPA Distribution System Toolbox — Pigging fact sheet (PDF) (removing biofilm/scale/sediment from mains)  U.S. Bureau of Reclamation report page (chlorine vs chloramine impacts incl. corrosion/leaching discussion)  AWWA Opflow article (main cleaning techniques incl. pigging): AWWA's utility-facing perspective on cleaning options  Silicate corrosion inhibitors  Historical context for silicate–phosphate combinations    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)   AWT Technical Training (March 2026)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind  Ep 422 Inside the Association of Water Technologies with John Caloritis Hach Water Analysis Handbook      Words of Water with James McDonald Today's definition is the smallest functional unit of a cooling tower that contains its own heat exchange section, fan or air-moving system, water distribution system, and drift eliminators.    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

What happens when becoming a mother forces you to question everything you thought success was supposed to look like? In this episode, I sit down with business strategist Jereshia Hawk for an honest conversation about how pregnancy, grief, and preparing for motherhood completely reshaped the way she approaches business, wealth, and leadership. Jereshia is known for helping high-earning CEOs scale with precision and intention. She built a seven-figure net worth solely from business profits and was once focused on growth, efficiency, and expansion at all costs. But as she prepared to become a mother, she realized something profound: The business that helped her succeed would not necessarily be the business that could hold her through motherhood. Together, Cait and Jereshia explore what it really means to build a business that evolves with your life not one that demands you sacrifice yourself to sustain it. Tune in to hear: How preparing for motherhood changed Jereshia's definition of success Why she intentionally re-engineered her business before having a baby The emotional and nervous-system capacity required to hold both growth and grief Why many women scale businesses that can't support their next life season How identity, visibility, and safety impact messaging and leadership The unseen grief that surfaces during pregnancy and major life transitions Why true sustainability means your business must flex with every season How profit should fund presence, not replace it What it looks like to scale down strategically without losing momentum How entrepreneurship can become a vehicle for healing, not just income   Connect with Jereshia: IG: https://www.instagram.com/jereshiahawk  Listen to the podcast: https://podcasts.apple.com/us/podcast/jereshia-said/id1438629390    If this episode resonates with you, don't forget to share it to your stories and tag @themillionairemother, or leave a 5-star rating and review on Apple Podcasts-it helps more mamas find this show.

What happens when being “busy” stops working?In this solo episode, Bill Gallagher reflects on the moment he realized working harder wasn't working anymore. He explores how busyness can quietly erode presence, health, personal relationships, and leadership effectiveness; and why real growth often begins when leaders change how they see themselves, not just how they work.Topics explored in this episode:(00:04) When Hard Work Stops Working*Working 80-hour weeks simply isn't sustainable.*Busyness can feel productive while quietly blocking progress.*There's a moment when effort stops compounding; and it starts costing you.(03:20) When the Leader Becomes the Bottleneck*Being embedded in everything prevents others from stepping up.*Lack of delegation is usually a trust issue, not a talent issue.*If nothing moves without you, the system can't scale.(10:20) Four Questions to Diagnose Where Busy Is Broken*List what you want to stop, even before you know how.*Pair it with what you want to start or create space for.*Small weekly reviews drive long-term identity changeBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/Bill on Twitter/X: https://x.com/billgall

In this latest OIES podcast, James Henderson speaks with Maria Olczak about her recent research on biomethane. Combined European biogas and biomethane production has grown by 34% over the past decade, reaching around 232 TWh (22 bcm) in 2024. In the podcast, they explain the difference between biogas and biomethane, review current production levels in […] The post OIES Podcast – Biomethane in Europe: Why scaling up is harder than it looks appeared first on Oxford Institute for Energy Studies.

Boilers can feel intimidating the first time you step into a boiler room—the heat, the noise, the pressure gauge, and the weight of knowing that mistakes can be costly. Trace Blackmore opens with a reminder that boilers deserve respect, not fear—and that learning fundamentals is how you replace mystique with clarity.  The talent gap behind the boiler room door Eric Johnson, Founder and CEO of Boilearn, explains why boiler expertise is becoming harder to replace. He points to the shrinking pipeline of boiler-trained technicians—historically strengthened by Navy steam training—and why companies can't rely on "tribal knowledge" and informal shadowing alone to develop the next generation.  Training that scales past the 2–3 day class  Eric shares what pushed him to build Boilearn: technicians and operators need structured, repeatable competency systems—not just scattered classes and a "shotgun approach" to on-the-job training. He lays out why fundamentals can be taught effectively online when it's done well, and why travel-heavy training models often spend a large share of the budget on logistics instead of learning.  Troubleshooting that starts with fundamentals  Troubleshooting is where boiler work can feel like a mystery—until you understand fundamentals and sequence of operations. Eric explains how technicians can isolate problems faster by knowing what should be moving (or not moving), testing one theory at a time, and using electrical diagrams as a practical roadmap when formal sequence documentation isn't available.  Better partnerships between boiler techs and water treaters  The conversation closes with practical steps that reduce friction and finger-pointing: take photos during inspections, package observations clearly in service reports, communicate directly when possible, and over-communicate inspection schedules so the water treater can prepare the program before the boiler is opened.  Listen to the full conversation above. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  02:20 - Trace Blackmore sets the stage on boiler fear vs. Respect, learning boilers from a Navy-Trained mentor  09:20 - Words of Water with James  10:50 - Upcoming Events for Water Treatment Professionals   14:20 - Interview with Eric Johnson of Boilearn  16:30 – Eric's Path: HVAC school – Boiler Service Tech – Founder   19:10 – What Boilearn Does  22:10 – The lost "lifeline" problem  33:20 – Electrical Troubleshooting  44:20 – Coordinating Boiler Openings and Inspections    Quotes  "I've learned that boilers are something you definitely need to respect, but definitely not fear."  "There's a career behind boilers. There's a career behind water treatment and not enough people talk about it."    Connect with Eric Johnson Email: eric.johnson@boilearn.com  Website: Boilearn I The Foundation of Boiler Training  LinkedIn: https://www.linkedin.com/in/ericjohnson2020/   Boilearn: Overview | LinkedIn     Guest Resources Mentioned   Boilearn Boilearn mission and origins  Boiler operator roles and skills  Common steam‑boiler problems   Safe boiler operation guide  Boiler start‑up and maintenance  Safer operation manual    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  AWT Technical Training Seminars   Scaling UP! H2O Academy video courses  Submit a Show Idea    Words of Water with James McDonald Today's definition is water lost from a cooling tower as liquid droplets are entrained in the exhaust air.     2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.     

What if your greatest leadership tool isn't your brain, but your spirit?Bill Gallagher sits down with Dr. Yosi Amram, a licensed psychologist, engineer, and former CEO turned spiritual researcher, to explore how spiritual intelligence can profoundly shape leadership, decision-making, and performance. They dive into the key qualities of spiritual intelligence, how they relate to personal and organizational transformation, and why some of the most effective leaders operate from a deeper, more connected sense of purpose.Topics explored in this episode:(03:45) Defining Spiritual Intelligence*What spiritual intelligence really means (beyond religion or belief)*The difference between spirituality, emotional intelligence, and IQ*Why spiritual intelligence is critical for modern leadership(14:00) The Qualities of Spiritual Intelligence*In spiritually intelligent leadership, we have to follow our inner compass and also stay open to input *It's in our biology to be part of a tribe, to have a purpose*We have a loneliness epidemic because we are isolated from the community(31:15) Performance and Spirituality: A False Tradeoff?*Productivity doesn't have to come at the cost of soulSpiritually intelligent leaders outperform purely tactical ones*Our brains fill in the gaps and make assumptions all the time *The ROI of integrating purpose and personal growth into leadership(45:20) How to Cultivate Spiritual Intelligence*We have many different layers of love. *What leaders can do today to start building this capacity*Spiritual intelligence enriches you and your purpose. Thanks to Yosi Amram for being on the show!Yosi's Book: Spiritually Intelligent LeadershipConnect with Yosi: https://yosi.health/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

Industrial water professionals are increasingly pulled into conversations about scarcity, resilience, and "where the next gallon comes from."  Dr. Veronika Zhiteneva, CEO and Co-founder of Waterloop Solutions frames water reuse as an implementation challenge more than a technology gap—and explains where the practical starting points are when the scope feels overwhelming.   Moving reuse forward when the technology already exists  Waterloop Solutions was founded to accelerate implementation: clarifying end-use quality, identifying post-treatment needs on the back end of existing plants, and building risk management plans that fit real operational and regulatory expectations. The conversation stays grounded in what slows projects down (time, permitting, funding, and public acceptance) and where progress can be made without reinventing the toolbox.  Centralized vs. decentralized: why "less regulated" can move faster  Europe's agricultural reuse regulation (noted as coming into effect in June 2023) created shared minimum requirements, but also uncertainty around permitting and responsibility at the local level. In contrast, decentralized reuse is described as an "early adopter" space—often driven by innovative building projects (gray water separation, rooftop rain capture) and, in some cases, easier implementation from scratch than retrofits.  What matters to industrial listeners: partnerships, autonomy, and distance  For industrial teams, Dr. Veronika points out opportunities for synergistic partnerships with municipalities and agriculture—balanced against the realities of infrastructure distance and cost. She also makes the case for industrial autonomy: decoupling from conventional sources through internal reuse to protect future production when municipal needs take precedence.  Communication and the "toilet to tap" problem  Public perception remains a stubborn barrier. Dr. Veronika calls out the long-lasting impact of "toilet to tap" framing and why first impressions can derail technically sound reuse projects.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  03:58 - Trace Blackmore shares how "Pinks and Blues" questions get chosen—and where listeners can submit them  05:05 - Upcoming Events for Water Treatment Professionals   07:42 – Words of Water with James McDonald  11:47 – Meet Dr. Veronika Zhiteneva and why Trace invited her from LinkedIn insights  12:20 — Veronika's path: UMD → Colorado School of Mines → PhD at Technical University of Munich 15:40 — Why Waterloop Solutions started: progress is slow, but implementation support is missing  19:40 — Decentralized reuse: why interest is rising, and why it can be easier to implement in buildings  20:20 — EU agricultural reuse regulation (June 2023): minimum quality, crop types, and risk plan uncertainty  23:40 — Unique barriers by sector: municipal timelines, industrial ROI, and the difficulty of reaching farmers  33:20 — Lowest-hanging fruit: municipal reuse for street cleaning and parks; industrial autonomy via internal reuse  45:00 — Women and young professionals: visibility, role models, and why the sector's willingness to help matters  47:20 — Where to learn more: US EPA resources, EU work underway, and Australia as a reuse leader    Quotes "It's okay to ask questions."  "But actually, all the technology needed for it already exists."  "What I think is awesome in the US, for example, that you guys are really pursuing this direct potable reuse now."  "I think these are all valid options to have kind of in the water management portfolio on a local level and also on a regional level."    Connect with Dr. Veronika Zhiteneva Email: vzhiteneva@gowaterloop.com   Website: Home – Waterloop Solutions  LinkedIn: https://www.linkedin.com/in/vzhiteneva/    Waterloop Solutions: Overview | LinkedIn    Guest Resources Mentioned   Brave New World by Aldous Huxley (Paperback)     European Commission's Water reuse: New EU rules to improve access to safe irrigation  Intermezzo Paperback – by Sally Rooney (Author)   Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott   US EPA State Water Reuse Resources  US EPA Water Reuse Information Library  US EPA's "A Framework for Permitting Innovation in the Wastewater Sector Report"  US Department of Energy's About the BuildingsNEXT Student Design Competition  The Corporate Sustainability Reporting Directive (CSRD)    Water Reuse Europe Policy and Regulations    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)   AWT Technical Training Seminars   Scaling UP! H2O Academy video courses   Submit a Show Idea   The Rising Tide Mastermind    Words of Water with James McDonald  Today's definition is a device for removing condensate from a steam line without allowing the steam to escape.  Can you guess the word or phrase?       2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.     

For five years, we’ve been following the work of Dollar For and its founder Jared Walker, watching them quickly scale up their efforts to help people crush medical debt by tapping into “charity care” — the financial assistance that hospitals are legally required to offer some patients. Their work represents what a small, scrappy, thoughtful group of people can do. Last year, their tiny staff helped wipe out more than $55 million in medical bills. As we kick off 2026, we thought it was time to check in again. After all, this will be a year when millions more people will have trouble covering their medical bills — when Dollar For’s work may become more important to more people, and when we’re hungry for more ways to help each other. As Jared tells it, 2025 proved to be a pivotal – yet rocky – period in the organization’s story. Both their successes and their challenges put into stark relief exactly what we’re all up against. So we go deep with Jared on what they achieved while they weathered the chaos, and what it might mean for their – and our collective – next moves. Here's a transcript of this episode. Check out our Starter Pack: How to wipe out your bill with charity care. And our previous coverage of Dollar For: Could billions in medical debt get zapped by the legal strategy from this 60-second video? (2021)We talked to Jared just weeks after Dollar For first went viral. The group’s early history — they’d been working locally for years — is fascinating. Badass volunteers help Jared level up, in the fight to crush medical debt (2021)Within six months, they’d recruited volunteers and built systems. The Medical Bill “Negotiation Lab” (2022)In an experiment aimed at scaling up impact, Dollar For tried a different approach in 2022. We sat in. One last tip before 2024 (2023)Why Jared thinks you should ask for “charity care” by name -- even though, let’s face it, asking for “charity” does not feel good to most of us. New lessons from the fight for charity care (2024)Dollar For spent 2024 focusing on the big picture and starting to focus on policy advocacy. Check out our history of charity care series (from 2021): A legendary lawyer sued hospitals for price-gouging their patients. And got his butt handed to him. Dickie Scruggs is the guy who beat Big Tobacco. But when he took on hospitals, he lost. The wild backstory of a tiny but crucial Obamacare provision (ft. David Axelrod)Charity care wasn’t part of federal law until the Affordable Care Act passed. A Republican senator made sure it was part of the ACA — before deciding he wouldn’t vote for the law. “We just kept right on pushing” … and laws changedIn New York, a grieving family’s story made headlines and helped advocates catch lawmakers’ attention. Wait, that was legal until now?!In 2021, Maryland barred hospitals from suing patients who qualified for charity care. Send your stories and questions. Or call 724 ARM-N-LEG. Of course we’d love for you to support this show. See omnystudio.com/listener for privacy information.

From process consultant to helping businesses increase their enterprise value through systematization, Adi Klevit shares proven strategies for documenting operations, preparing companies for successful exits, and ensuring post-merger integrations don't fall apart. In this episode of the DealQuest Podcast, host Corey Kupfer sits down with Adi Klevit, founder of Business Success Consulting Group, who has spent over 30 years helping entrepreneurs bring order to their operations. Adi hosts the Systems Simplified podcast and contributes articles to Inc.com. WHAT YOU'LL LEARN: In this episode, you'll discover how documented processes dramatically increase enterprise value when selling a business, why buyers light up when they realize they're purchasing a system rather than just a company, and the concept of "unconscious competence" that keeps valuable knowledge trapped in entrepreneurs' heads. Adi shares how to extract hidden systems behind your natural talents, why entrepreneurs resist systematization even though it creates freedom, and how to get teams to actually follow documented processes. You'll also learn how process documentation complements entrepreneurial operating systems like EOS and Scaling Up, what breaks down in post-merger integration when documentation doesn't exist, and why AI is a powerful tool but cannot replace human judgment. ADI'S JOURNEY: Adi started a tutoring business in 9th grade that grew entirely through referrals, teaching her early lessons about balancing promotion with delivery. After working as VP of Marketing at an international consulting company, she launched her own firm when partnership wasn't available. As a general business consultant, she kept telling clients they needed documented processes, and nothing would happen. Finally, she offered to do it for them, and a niche was born. KEY INSIGHTS: A painting company owner documented all their processes with Adi's help. When he went to sell, the buyer's eyes lit up because he realized he wasn't just buying a painting company. He was buying a complete system and operation. On the flip side, Adi recently got a call from someone who bought a company with 60 employees and nothing documented. If everyone quit tomorrow, he would have no idea how to run what he just purchased. EOS implementers are Adi's biggest referral source because operating systems tell you that you need documented processes but don't create them for you. Adi's firm serves as a fractional process team that does the implementation work entrepreneurs keep pushing off. Too many people think deals are done when documents are signed. Adi works with companies that grow through acquisition, helping them bring new employees up to speed on unified systems. Even when both companies have good systems independently, those systems differ. Integration work determines whether the combined entity functions as one or remains two disconnected operations. For Adi, freedom means the ability to create. The systems she builds generate the freedom she values. Perfect for business owners preparing for exits, entrepreneurs struggling to extract knowledge from their heads, and acquirers concerned about post-merger integration. FOR MORE ON THIS EPISODE: https://www.coreykupfer.com/blog/adiklevit FOR MORE ON ADI KLEVIT: https://www.bizsuccesscg.com https://www.linkedin.com/in/adiklevit/ https://www.successreplicator.com FOR MORE ON COREY KUPFER https://www.linkedin.com/in/coreykupfer/ https://www.coreykupfer.com/ Corey Kupfer is an expert strategist, negotiator, and dealmaker. He has more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author, and professional speaker. He is deeply passionate about deal-driven growth. He is also the creator and host of the DealQuest Podcast. Get deal-ready with the DealQuest Podcast with Corey Kupfer, where like-minded entrepreneurs and business leaders converge, share insights and challenges, and success stories. Equip yourself with the tools, resources, and support necessary to navigate the complex yet rewarding world of dealmaking. Dive into the world of deal-driven growth today! Episode Highlights with Timestamps: [00:00] - Introduction: Adi Klevit's journey from childhood entrepreneur to process consultant [09:13] - Starting a tutoring business in 9th grade and learning about business cycles [15:22] - How passion for systematization developed through frustration with clients [18:31] - The painting company story: Buyers purchasing systems, not just businesses [22:04] - Corey's business development system he didn't know he had [26:37] - Getting teams to actually follow documented processes [34:05] - How process documentation complements EOS and other operating systems [38:56] - Post-merger integration: Where good deals go to die [46:26] - Which business areas prove most problematic in integration [51:03] - Why AI cannot replace human judgment in process work [52:56] - Freedom as the ability to create through systems Guest Bio: Adi Klevit is passionate about helping businesses bring order to their operations. With over 30 years of experience as a process consultant, executive, and entrepreneur, she is an expert at making the complex simple. Adi founded Business Success Consulting Group after recognizing that entrepreneurs needed someone to actually do the documentation work they kept putting off. She has been featured on numerous podcasts and delivered many webinars and live workshops sharing her insights on systemizing a business. She hosts the Systems Simplified podcast and publishes a weekly blog, with articles appearing in Inc.com. Known for turning what some see as a dry topic into something fun and practical, Adi shows audiences how to document, implement, and maintain systems that really work. Host Bio: Corey Kupfer is an expert strategist, negotiator, and dealmaker with more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author, and professional speaker deeply passionate about deal-driven growth. He is the creator and host of the DealQuest Podcast. Show Description: Do you want your business to grow faster? The DealQuest Podcast with Corey Kupfer reveals how successful entrepreneurs and business leaders use strategic deals to accelerate growth. From large mergers and acquisitions to capital raising, joint ventures, strategic alliances, real estate deals, and more, this show discusses the full spectrum of deal-driven growth strategies. Get the confidence to pursue deals that will help your company scale faster. Related Episodes: Episode 337 - Mastering Post-Merger Integration with Jonathan Gardner: Explore how integration teams need authority and cross-functional participation to succeed after deals close. Episode 330 - From Operator to Owner: Business Freedom with Pete Mohr: Discover why being exit-ready creates freedom whether or not you plan to sell. Episode 341 - Avoid Major Scaling Mistakes with Robert Levin: Learn how sustainable growth strategies prevent the chaos that makes systematization essential. Episode 325 - ESOPs as Exit Strategy with Kelly Finnell: Understand alternative exit structures that preserve company culture and employee relationships. Episode 332 - The Art of Lucrative Exits and Business Growth with John Martinka: Master the fundamentals of preparing businesses for successful exits. Episode 333 - How to Franchise Your Business the Right Way with Greg Mohr: Learn how documented systems enable business replication and growth. Follow DealQuest Podcast: LinkedIn: https://www.linkedin.com/in/coreykupfer/ Website: https://www.coreykupfer.com/ Follow Adi Klevit: LinkedIn: https://www.linkedin.com/in/adiklevit/ Company: https://www.bizsuccesscg.com E-Book: https://www.successreplicator.com Keywords/Tags: business systematization, process documentation, enterprise value, exit preparation, post-merger integration, unconscious competence, scaling businesses, EOS implementation, operational systems, business processes, M&A integration, due diligence, business valuation, entrepreneur freedom, knowledge transfer, team training, business operations, deal readiness, exit strategy, business consulting

Will AI make us wiser or much dumber?In this solo episode, Bill Gallagher explores the growing role of artificial intelligence and how it intersects (and sometimes conflicts) with wisdom. As AI tools become more advanced, are we gaining real insight or simply outsourcing our thinking? Bill unpacks the nuances of what the future of AI really means. Topics explored in this episode:(02:30) AI Simply Can't Do It AllAI offers speed, volume, and convenience, but that doesn't mean it offers wisdom.Relying too heavily on tools can bypass necessary experience and reflection.Wisdom is earned through trial, error, and sometimes failure.(06:45) The Limits of AI in LeadershipAI can generate content, insights, and even strategies, but it cannot make judgment calls.The role of a leader is to see the bigger picture, understand nuance, source different opinions, and offer mentorship.Wisdom includes timing, empathy, and courage; none of which are codeable.(9:00) Should You Use AI? Make space to reflect before reacting.Use AI as a thinking partner, not a thinking replacement.Stay committed to learning through experience. There's still value there.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall

Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training How big do you actually want your agency to become? Does the idea of running a massive team sound exciting or completely exhausting? For many agency owners, scaling feels less like growth and more like trading freedom for complexity. Scaling an agency isn't about hustle. It's about surviving the moments that almost break you, building systems that actually work, and accepting that what got you here won't get you there. Today's featured guest understands that running a big agency is about structure and leadership. He's grown a global agency to 700 people without losing profitability, sanity, or culture and now he'll unpack the hard-earned lessons that most agency owners don't think about until it's too late. Nital Shah is the co-founder of Mavlers, a full-service, lifecycle digital agency headquartered in India, with operations supporting global brands and agencies across multiple geographies. Today, Nital leads a 700-person organization focused on marketing operations, delivery excellence, and scalable systems for agencies around the world. Having experienced both sides of the agency equation, client-side pressure and operational scale, Nital brings a grounded, operator-first perspective to growth, profitability, and leadership. In this episode, we'll discuss: An early principle: Profit should be intentional. Achieving operational excellence at scale. Structuring scale to make it manageable. Why alignment beats micromanagement. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources This episode is brought to you by Wix Studio: If you're leveling up your team and your client experience, your site builder should keep up too. That's why successful agencies use Wix Studio — built to adapt the way your agency does: AI-powered site mapping, responsive design, flexible workflows, and scalable CMS tools so you spend less on plugins and more on growth. Ready to design faster and smarter? Go to wix.com/studio to get started. The Wake-Up Call: COVID, Cash Flow, and Retainers Like many agencies, Nital's biggest inflection point came during COVID. Before the disruption, the agency was focused heavily on top-line revenue rather than predictable recurring income. When 40 percent of revenue disappeared almost overnight, the weakness in that model became painfully obvious. Luckily, the agency's consistent focus on profit from day one helped them overcome this ordeal. However, it changed Nital's perspective on retainers and helped him understand that, without retainers, any similar unexpected bump in the road could destroy the agency. The agency had enough cash flow to survive the shock and rebuild and the lesson was clear: at scale, a large team without consistent recurring revenue is fragile. Retainers aren't just about stability; they are about survival. The other advantage that helped soften the blow was diversification. By spreading clients across industries and geographies, the agency avoided being wiped out by a single market downturn. When one region slowed, others carried the load. That balance didn't eliminate pain, but it reduced risk in a way most agencies underestimate until they feel it firsthand. Profit Is Not an Afterthought One of the most important principles Nital and his co-founder agreed on early was: profit must be intentional. It's not something you hope shows up at the end of the year. It's something you design into the business. That mindset shapes everything from service selection to client qualification. The agency actively avoids hyper-competitive, race-to-the-bottom services and continually evolves its offerings as markets become saturated. When a service becomes unprofitable, they pivot. When a client isn't aligned or drains margin, they say no. Profit isn't just about owner income. It funds experimentation, innovation, and future growth. Without margin, you can't test new services, pivot when the market shifts, or invest in better systems. You just stay busy. And busy is often the enemy of profitable. Operational Excellence at Scale Running a 700-person agency isn't about heroics but about process. Nital is clear that consistent, documented, and enforced workflows are what reduce mistakes, rework, and delivery friction. The agency is structured into service-based business units, each with its own leadership and accountability. On top of that sits a customer success layer that ensures delivery stays aligned with expectations. Everyone is trained on defined protocols, and those protocols exist to protect quality, not bureaucracy. When processes are clear and followed, the probability of hitting client outcomes increases. That reduces rework, lowers internal stress, and improves margins. In a people-driven business, operational discipline is what turns chaos into leverage. Alignment Beats Micromanagement One of the hardest challenges for Nital's agency came after rapid post-COVID growth, when the team doubled in size and remote work became the norm. Processes broke, alignment slipped, and as a result, communication suffered. The turning point came with adopting the Scaling Up framework by Vern Harnish. This framework, aimed at businesses ready to scale in a more structured manner, forced clarity across four areas: people, strategy, execution, and cash. More importantly, it created alignment from leadership all the way down to individual contributors. Every team member understands how their work connects to departmental goals, quarterly priorities, and long-term vision. When people understand the why behind the process, ownership replaces micromanagement. Accountability becomes cultural, not enforced. Leadership, Tough Calls, and A-Players When it comes to mistakes in team alignment, Nital openly acknowledges that the team that gets you to one stage may not be the team that gets you to the next. That realization isn't easy, especially when loyalty and shared history are involved. But over the last two years Nital has embraced the fact that growth demands adaptability. The agency now prioritizes agility, learning speed, and ownership. When someone can't evolve with the business, they are given time, feedback, and support, but the standard doesn't change. You don't win championships by protecting weak links. You win by putting the best players on the field while still treating people with respect and empathy. It's not cold. It's responsible leadership. Structuring Scale So It's Manageable When Nital decided to go back to India and start an agency, his mentor back in Australia offered him the chance to run their offshore center. From there, he started supporting other agencies in several countries and expanded his team to where they are now. Seven hundred people sounds overwhelming until you understand the structure. Instead of one massive organization, the agency operates as multiple business units, each capped around 100 to 150 people and run as its own P&L. This turns an impossible leadership problem into a manageable one. Leaders focus on coaching their direct reports, not managing hundreds of individuals. Each layer carries responsibility downward, creating clarity instead of bottlenecks. As Nital points out, no founder manages 700 people directly. You manage your leadership team. And if that team is strong, aligned, and accountable, scale becomes less scary and far more sustainable. The Future: AI, Change, and Opportunity Despite the uncertainty surrounding AI and marketing technology, Nital is optimistic. The pace of change has leveled the playing field. Years of experience no longer guarantee an advantage. Everyone is adapting at the same time. For smaller agencies, this creates opportunity. They can adopt tools and workflows faster than large organizations. For larger agencies, the challenge is moving faster without breaking structure. Either way, the shift toward complex marketing technology orchestration opens doors for agencies willing to master it. For him, the future belongs to agencies that can adapt, systemize, and evolve without clinging to what used to work. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.

"Stay curious. And you only have one reputation. Guard it with your life." Hiring for judgment, not just rehearsed confidence   Industrial water treatment is full of decisions made with incomplete data—on sites, with customers, and inside the business. JD Roth (Managing Director and Co-owner of Guardian Chemicals) builds his hiring around that reality. His aim is straightforward: protect the team and the culture by selecting people who can think, collaborate, and lead under pressure. JD frames the organization as a group of people choosing to work toward a common goal: building a better future for communities, the environment, and staff. That priority shows how Guardian hires, who they keep, and what becomes a deal-breaker. If a candidate is misaligned with core values, JD is clear: performance elsewhere won't override that mismatch. The "Hiring Olympics" structure For a high-bandwidth, project-based role (their Graduate Business Analyst program), Guardian needed a way to evaluate many strong candidates without consuming 40–50 hours of team time. The result is a four-hour, multi-station day that includes: Core values interviews (two-person format) Competency interviews (horsepower and capability) An individual case study (primarily math/business-oriented) A collaborative case study (decision-making and team dynamics) The collaborative case study is the centerpiece. Candidates work with peers who are also competitors for limited roles, using real cases built around business decisions—often with imperfect or incomplete information—so the team can observe how candidates break down problems, delegate, support others, and present recommendations. How decisions get made afterward After candidates leave, the interview team convenes for a group decision. JD starts by looking for any "vetoes," especially around core values to fit (he references an EOS-style standard of meeting 5 out of 6 core values most of the time). From there, the team compares notes across competency, core values, and observed collaboration behaviors. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps    02:20 – Trace Blackmore shares part of a real-world service routine and ongoing professional improvement  05:35 – Upcoming Events for Water Treatment Professionals   12:00 – Words of Water with James McDonald  13:52 – Fun Fact about 1903 from this day  14:28 – Interview with JD Roth, Managing Director and Co-Owner of Guardian Chemicals  15:20 - "A company is people"   19:00 – First solo site lesson: ask for help vs. pretend  25:10 – The GBA Program (Graduate Business Analyst)   27:50 – Hiring Olympics format + Efficiency  33:30 – "Ping pong balls in a jumbo jet" example  39:10 – Selection rules: Core values veto + EOS bar + Values list    Quotes  JD:"And if you've got great people and you take care of great people, they take care of your customers, and your customers take care of you."  JD: "There really isn't a company. There is just a whole bunch of people who have decided to work together towards a common goal."   Trace: "I can only imagine how empowered your team feels because they're so involved in this process and you're involving everybody"   Trace: "I love the fact that we're diving deeper into the most important thing, and that's protecting and enhancing our culture."    Connect with JD Roth Email: jdroth@guardianchem.ca  Website: http://www.guardianchem.ca/  LinkedIn: https://www.linkedin.com/in/john-david-jd-roth-58714113/     Guest Resources Mentioned   Entrepreneurs' Organization   Verne Harnish 'Scaling Up'   About Verne Harnish   Harvard Business Review Case Studies    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  AWT Technical Training Seminars  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind  7 Habits of Highly Effective People by Stephen. R. Covey  Fearless Pricing: Ignite Your Team, Own Your Value, and Command What You Deserve by Casey Brown   Supercommunicators: How to Unlock the Secret Language of Connection by Charles Duhigg   Charles Duhigg — "The science behind dramatically better conversations" (TEDxManchester)   12 Week Year Plan   457 2026: A New Year with New Intentions  Traction: Get a Grip on Your Business    Words of Water with James McDonald  Today's definition is an ion with a net positive charge, formed when an atom or molecule loses one or more electrons.  Can you guess the word or phrase?    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

Embedded finance — integrating payments and financial services directly into apps and platforms — is entering its next phase, shifting from niche fintech use cases to core infrastructure for global players. In this episode of Tech Disruptors, Marqeta CEO Mike Milotich joins Bloomberg Intelligence analyst Diksha Gera to discuss how embedded finance, buy now, pay later and flexible credentials are reshaping payments at the point of sale, online and in store. They explore Marqeta's competitive positioning, AI-driven personalization, the regulation vs. speed trade-off and why Europe could be an underappreciated growth lever as embedded finance moves upmarket.

Full article: CT Energy Consumption Savings From a Rapid-Reactivation Power Save Mode for Interexamination Idle Periods Existing strategies for achieving CT energy savings have focused on powering systems down after hours. Raisa Amiruddin, MBBS, is joined by Kate Hanneman, MD, to discuss this recent AJR article exploring a novel rapid-reactivation power save mode for reducing scanner energy consumption during short periods between examinations.

Are we too busy to think or just out of practice?Scott Burgmeyer and Tammy Rogers dive into one of the most overlooked skills in today's workplace: thinking. From the rise of “non-thinking” archetypes to the danger of lizard brain decision-making, they explore why so many leaders and employees are stuck in reactive loops; and how to break out of them.Scott shares his signature Swiss cheese analogy to explain how systems thinking can prevent blame culture and improve decision-making. Tammy reframes the idea that "there's no time to think," showing how intentional reflection is a competitive advantage. If you want to lead with clarity, think more critically, and get better at making decisions that matter, this episode will give you the tools and mental models to start.Topics explored in this episode:(05:15) Critical Thinking Skills -- A Dying Art?*Tammy asks the important question of ‘why aren't people thinking'?*What is ‘Thinking' really? Scott explains*Tammy shares some common ‘non-thinking' archetypes.*Having a thought vs. thinking are two very different things.(14:00) Moving Out of Lizard Brain Thinking*It's important to ask growth questions: What worked/what didn't work.*Recognizing your logical fallacies is how you grow.*Apply the ‘learning/thinking' lesson in other areas and categories of life.*What's more likely to go wrong? --Some people take this the wrong way.(22:10) The Swiss Cheese Analogy*Scott shares his swiss cheese analogy and how it connects to thinking.*We sometimes find scapegoats to shift blame on instead of the actual system that lead up to the mistakes.*Our brains fill in the gaps and make assumptions all the time.*Although we frequently notice subconscious and intuitive cues, we tend to ignore them(34:30) I Don't Have Time to Think*Things are just too busy to slow down just to think? Tammy reframes this perspective.*Thinking is all about expanding value to you and those around you.*You're rewarded by how quickly and how WELL you make decisions.Thanks to Scott Burgmeyer & Tammy Rogers for being on the show!Connect with Scott & Tammy: https://www.becomemoregp.comScott's LinkedIn: https://www.linkedin.com/in/burgy/Tammy's Linkedin: https://www.linkedin.com/in/tammerarogers/Book: Think: The Road Less Traveled by Scott Burgmeyer & Tammy RogersBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the...

 Trace Blackmore opens 2026 with a practical reset: how to plan with urgency, sharpen the fundamentals that make troubleshooting easier, and use the tools around this podcast to keep your development moving all year. The 12-Week Year: urgency you can use Annual goals often feel "far away" until December forces focus. The 12-week year flips that dynamic by treating each quarter like a year—creating urgency sooner and giving you four chances to reset and improve. Trace walks through the structure: start with a vision (he uses a three-year example), then choose 3–5 tactical goals for the next 12 weeks, so you don't overload and quit. He also ties it to a water treatment reality: quarterly customer touchpoints are simply more productive than an annual "re-introduce everything" meeting.  Trace points listeners to planning support and easy on-ramps:  the book link: ScalingUpH2O.com/12weekyear  the planning guide PDF: ScalingUpH2O.com/12weekyearplan  and an Audible option (free month + free book mentioned in the transcript).  Mailbag: how the show is made—and what's changing  A listener asks how an episode goes from spark to air. Trace lays out the workflow: idea sourcing, research and pre-production, guest outreach, scheduling, outline creation, recording discipline, post-production with audio engineer Sean, then show notes, graphics, social posts, scheduling, and promotion. He also shares a key quality upgrade: guests now receive equipment prerequisites (including budget-friendly mic options) because the Scaling Up Nation can hear the difference.  On what's new for 2026, Trace shares a major personal commitment: he's pursuing a Doctorate in Business Administration, including research, data collection, and defending a thesis—with an intent to involve listeners through future surveys.  Skills to build in 2026: foundation, communication, and technology  Trace's recommendations land in three buckets:  Strengthen fundamentals (chemistry, products, and the "why" behind test kits),  improve communication and relationship-building (including temperament-based communication concepts he references), and  Learn what's available in data and technology so you can show up to accounts better prepared—and avoid time-wasting return trips.  He closes with a direct action: browse the ScalingUpH2O.com events section and pick learning opportunities you can attend (especially those nearby), then build a 12-week plan that helps you justify bigger conferences by clearly stating what value you'll bring back.  Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps    02:38 - Welcome to 2026 and what this "first show of the year" is designed to do (reset, tools, and a mailbag).  07:30 – 12 Week Year Planning format  21:09 – Dive Into The Scaling UP! H2O Mailbag   30:54 – What Is New for 2026 for Trace Blackmore  38:05 – Words of Water with James  40:15 – Trace's Favorite Food  46:42 – What Are The Top 2 to 3 skills Water Treaters Should Focus On    Quotes "Now the reason I really like the 12-week year is because it puts the urgency of not having a full year of time, only having a smaller amount of time to work for you." "It also gives you 4 chances a year to reset and improve, not just one." "Everybody in water treatment should focus on developing skills around a solid foundation." "That leads me to my third skill that I want to talk to you about, and that's learning what's available to you when it comes to data and technology."    Connect with Scaling UP! H2O  Submit a show idea: Submit a Show Idea   LinkedIn: in/traceblackmore/   YouTube: @ScalingUpH2O    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind Audible  Book - The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months  12 Week Year Plan   Episode 100 The 100th One  Episode 117 The One With Temperament Expert, Kathleen Edelman Episode 179 Another One that Teaches Us to Communicate Better with Others  AWT – The Analyst - Library  I Said This, You Heard That 2nd Edition by Kathleen Edelman  HACH Water Analysis Handbook    Words of Water with James McDonald  Definition: Today's definition is the ratio of the dissolved solids in a system's circulating water to the dissolved solids in the makeup water. Can you guess the word or phrase?    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

On this episode of Mind Matters News, we’re continuing our conversation with Dr. Donald Wunsch on his experiences with AI and his recent article in the IEEE Computational Intelligence Magazine about artificial general intelligence. This is the second part of our conversation with Dr. Wunsch, so if you’ve not listened to the first part, we encourage you to do so. Read More › Source

Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk This is brought to you by Insight Global. If you need to hire one person, hire a team of people, or transform your business through Talent or Technical Services, Insight Global's team of 30,000 people around the world has the hustle and grit to deliver. My Guest: Brian Kelly is the founder of The Points Guy, which he built from a side hustle blog into a travel media empire that he sold for $28 million. At 42, he's now an angel investor in 15+ companies, including Bilt (valued at $11 billion). In this conversation, he shares lessons on manifestation, selling too early, building yourself into the brand, and why vulnerability beats wins in interviews. Key Learnings (in Brian's words) In 1995, I was 12 years old, and I was great with computers, so I started booking all of my dad's travel for work. He'd pay me $10 per booking. Then it turned into points, when my dad showed me all the American and US Air miles he had. "If you can figure out how to use all of them, we can go on a family trip."  And the rest is history. That was my first real, oh wait, this points thing is amazing. Points were a way for us to live a fabulous lifestyle.  I grew up thinking we were poor, but I really wanted to live a fabulous life. My parents were very humble and did not spend money lavishly. For me I always wanted to travel. When I was a kid, I would spin the globe and be like, This is where I'm going. I would actually research Oman. Somehow genetically, I got this gene of I need to be rich and travel the world. I used to call Mercedes, get all of their glossy pamphlets for all their new cars, and I would cut them out and stick them on my wall.  Manifesting alone won't make you wealthy, but visioning helps. I do believe being able to visualize what it looks like and taste it and get close to it helps you take the smaller steps to actually achieve it. When I think of my investments, I actually envision what they're gonna be. I envision that they're multi-billion-dollar companies. I believe it unlocks a level of pushing you to reach these mini steps that you can't see throughout the process. I started The Points Guy in 2010, but there were already Titan bloggers. I for sure felt imposter syndrome, but I saw that what they lacked was creativity. Points and miles are very clinical. Very few people were translating that for an audience. I knew I had an opportunity. I'm in my twenties, living in New York City. I'm gonna explain what everyday people need to know. Building a media brand became my moat. No one else in the points world was doing media. Doing media's frightening. While it was scary going on TV the first couple times (I almost fainted), I knew that each time I did it, I got better. That was the moat I would build. I would build The Points Guy into a brand more so than any of the others who had come before me. I saw from the beginning to double and triple down on that strategy of building something that's more than just a blog, but a lifestyle that people want to achieve. "I made a million bucks in my first six months of just blogging, but using affiliate links." In 2011, within six months of learning about affiliate marketing, I made six figures a month using the credit card links in my blog.  I was still working at Morgan Stanley. My mom was like, this sounds too good to be true. You can't leave Morgan Stanley. I was making like $300,000 a month in affiliate. Meanwhile, at Morgan Stanley, my salary is $70,000 a year. But it didn't pay right away. My parents actually lent me $10,000 just to pay my rent. I remember where I was in Madrid when that first Chase deposit of $490,000 hit from months of back pay on the blog. I sold for $28 million because I thought the industry would collapse. When Bankrate offered me $28 million in May 2012, I kind of had this negative mindset over where the industry was going. About a hundred blogs started when people knew they could make money on affiliates. Most bloggers have zero business sense. They were writing stuff like, "Cancel your Amex, cancel your Chase, cancel, cancel. Then get new cards." I saw this really bad business sense, very shortsighted greediness. I'm watching this thinking they're gonna pull the rug. Do I regret selling? Yes, the company is way more than what I sold it for. But at the time, you always have to remember what the landscape was. We're coming out of the recession. There were still a lot of weak indicators. Building myself into the brand gave me leverage. I had a three and a half year earnout. Over that time, the business really started to grow, but then I realized, well, I am also the business. So, the more press I did, when I negotiated with that parent company to stay on, they paid me a lot of money and still a cut of the business to grow it as CEO. It's kind of crazy to think 13 years after selling, I'm still here. But because I built myself as a core part of the business as The Points Guy, I've been able to stay on with less risk, getting paid well to do what I love. I'm more of the brand visionary, the consumer person. I'm very much an ideas person. When we're speaking with our longtime clients or pitching new ones, that's really where my special sauce is used and not in the day-to-day. People are not mind readers. In 2020, I had this breakdown where I thought I would actually leave. I went to the owners, and I was like, I just can't do it anymore. They said, "Brian, we've been waiting for you to say that. You don't need to be CEO. We have plenty of smart people." It was this aha moment. I think in life we often think polar, black or white. That's advice I give to people. Whether it's your parent company, your boss, your mentor, people are not mind readers. While there is risk to leveling with someone and saying, "Hey, this role is just killing me," more often than not in my career, the more vulnerable I was, the more it turned out to be such a blessing. Check Your Spam Email Frequently: In 2011, I was featured in the New York Times, but the email came to my spam email. At that time, the narrative that points were dead, blackout dates, etc. I was the only blogger putting a positive spin on points. And I tried to do it in an informative and fun way. I'm 6'7", so putting my personal angle on my travel reviews had a huge impact on being the face of this industry.  As a founder, I was a tough boss because it was so personal. If I look back at my time as CEO, I still took it very personally. I do take the integrity of this site. As we expand, we can't forego quality. In hindsight, I didn't highlight enough of the wins. I would focus too much on mistakes. That's advice I would give if I could do it all back over again, to just be much more positive reinforcement over negative. Founders need someone who can check them. You need to have someone around you, a leadership team, someone that can check you. I didn't have that for a very long time, and that's my fault. Making sure you have good people on your team that can be honest with you, and you create an environment of inviting that feedback and not freaking out when they give it to you, is important. I know I would be a much different CEO today if I did it again. Stop BSing in the interview process. Too many people take jobs not knowing what is going on whatsoever at the company. Far too many senior executives walk into positions and they're like, oh wait a minute. I like to be brutally honest in the interview process. Truth-telling is the beginning of having a great relationship because I want you to understand exactly what's in front of you. If you don't want to take it, that's so much better than hiring a senior exec and six months later, you just lost a year. Stop telling me the wins. In the interview process, stop telling me the wins because anyone can make their job look successful. "Oh, 200% ROI, this, that the other." In an interview, you're not gonna be able to fact-check any of this. We all know people can cherry-pick the data. It's really just diving deep into vulnerable moments about their leadership, the challenges as leaders they had with their teams. I'll tell them my challenges when I was CEO. I want people to be real and allow me to understand how they think, the type of leader they are. Charismatic people can trick you. The problem is that very charismatic people can trick you easily. I've been blinded by a great interview, especially when you're exhausted as a CEO and then someone's bantering with you. You're like, oh, that was fun. But I've hired plenty of people who are all talk.  I don't want personality hires. I'm the personality. My engineering team, I really need people to ship updates. I still wake up in the middle of the night asking if my bills are paid. I still have imposter syndrome about "is this crazy what I've built?" It's for sure not about the car, but I will say investing in a home that's beautiful and makes you feel really good is important. For a long time, I was traveling a lot. I never put roots down, and I always felt like I was in transit. Now I have this beautiful farm with animals and horses in New Hope, Pennsylvania. It takes my blood pressure down immediately. Angel investing has basically become an addiction. In 2020, I opened up a space where I decided I wanted to have kids even though I was single, and also started investing and advising in relevant companies. The first one was Encore Jane, who was building Built, a credit card loyalty platform for renters. I'd always thought, how cool would it be to earn points on rent? I said, You're crazy, but if it does work, it'll be massive. Built is now at $11 billion valuation. I'll make more money now, probably on Built than I will at The Points Guy, which is wild to me. I have probably about 15 other companies I put my personal money in. I love it because I can help advise founders on everything I've done, and help open doors. Using that to build wealth has become an addiction. Relentlessness is what I see in leaders who sustain excellence. I am amazed at Encore's ability to push. If he's got 10 major things impacting his business, most CEOs will start with one or two, put the others on the back burner. He will relentlessly push for excellence. I don't wanna work for Encore, but to be in the room and strategize, every time I leave a meeting with him it keeps me fresh and active.  Find mentors, not just companies. For recent college grads, find people, even at a company where you might not see your future. Find someone at that company that you connect with. If you're looking for a job, interview until you find that hiring manager that you feel is on an upward rise and that you can learn from. We often focus too much on the line of work or the company. Stop focusing on that and look at that manager or the CMO whose organization you would join. If they've done amazing things, get in right away and start networking. Put time on the CMO or CEO's calendar. Be bold. Every senior executive loves to see people come in with eagerness to learn. Show up and do extracurriculars at work. Go to the lunch and learn with the senior executive and actually get face time with them. Make sure they know your name. Those are the things that matter because when it comes time for compensation and reviews, the senior person may not work with you day-to-day, but they're like, oh yeah, that's the person I really like. They are a future leader. That's how you get ahead. Even if that boss leaves to another company, they might take you. Reflection Questions Brian says manifesting alone won't make you wealthy, but visioning what it looks like helps you take the smaller steps to achieve it. What specific vision do you have for your future that you could make more tangible (like his Mercedes pictures on the bedroom wall)? How might making it more concrete change your daily actions? He emphasizes that in interviews, he wants people to stop telling him the wins and instead dive deep into vulnerable moments about their leadership and challenges with their teams. If you were in an interview tomorrow, what's one vulnerable leadership moment you could share that would demonstrate how you think rather than just what you've accomplished? Brian realized he needed to tell his parent company, "I just can't do it anymore" as CEO, and they responded with relief, offering him a better role. What conversation are you avoiding right now because you assume the answer will be no, when the other person might actually be waiting for you to speak up? More Learning #525 - Frank Slootman: Hypergrowth Leadership #540 - Alex Hormozi: Let Go of the Need of Approval #510 - Ramit Sethi: Live Your Rich Life

As entrepreneurs and CEOs, how can we continuously develop our leadership skills?This episode features Ryan Hawk, an author, advisor, keynote speaker who is on a mission to make people like you become smarter leaders. He's also the host of the Learning Leader Show, a podcast about helping leaders become more effective.Key topics that Bill and Ryan explore in this episode:- Ryan's personal story of growing up in Ohio and learning leadership skills through sports.- Surrounding yourself with people from diverse backgrounds to gain perspective and become a better person.- Listening to others and gaining a more profound understanding of their perspectives.- Struggling with celebrating accomplishments.- The impermanence of past accomplishments.- Intentionally practicing gratitude to shift your mindset.- Starting and ending meetings with positive news to create a more optimistic atmosphere.- Ryan's experience in corporate America and pursuing an MBA.- The audacious goal of impacting millions of business leaders before retiring.- The importance of self-care and fueling yourself to be effective in leading others.- Continuous learning.- Seeking permission before leading or teaching others.- The importance of permission in building fruitful relationships.Thanks to Ryan Hawk for being on the show!Connect with Ryan on LinkedIn: https://www.linkedin.com/in/ryanhawk12/Listen to Ryan's podcast, The Learning Leader Show: https://learningleader.com/Buy one or all three of Ryan's books: "Welcome to Management," "The Pursuit of Excellence," and "The Score That Matters": https://amzn.to/4eBcethBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/Bill on Twitter/X: https://twitter.com/billgall

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Rainmaker to Mastermind: Kim's Cash Practice Journey Guest Coach: Michael (PT Biz Rainmaker Coach) Guest: Kim (Rainmaker Alum, PT Biz Mastermind Member) Episode Overview In this episode, Danny introduces a live conversation from inside the PT Biz Rainmaker program between coach Michael and Rainmaker alum Kim. Kim started in Rainmaker while she was just getting her practice off the ground. Now she is in the PT Biz Mastermind, actively scaling her clinic. This episode walks through her journey, early fears, mindset hurdles, and what it looks like to go from "Can I really do this?" to building a growing cash practice. What You'll Hear in This Episode How Kim first got started in the Rainmaker program The mindset challenges of the early stages of a cash practice Imposter syndrome and self doubt when you are not full time yet Why the Rainmaker stage is often the hardest mentally Specific struggles Kim faced while starting her clinic What helped her push through and go all in on her practice How her business looks now inside the PT Biz Mastermind Why hearing real stories from people just a few steps ahead matters Why This Conversation Matters The Rainmaker program is built for physical therapists who are in the earliest phases of their business. Many are still working full time elsewhere while trying to grow their practice on nights and weekends. It is the most mentally stressful stage because: You do not know if the business will work yet Your confidence goes up and down every week You are balancing work, family, and a new clinic at the same time Hearing Kim's story shows that the fear, doubt, and imposter syndrome you feel are normal. More importantly, it shows what is possible on the other side when you get clear guidance, do the work, and stay in the game long enough to make the leap. Inside the Rainmaker and Mastermind Journey Rainmaker Stage: Getting started, getting your first consistent patients, learning the basics of sales and local marketing, building enough momentum to leave your job. Mastermind Stage: Scaling systems, hiring, tightening operations, growing revenue, and building a business that can run without you doing everything. This episode lets you listen in on that transition. You will hear what Kim actually went through while starting and what she is focusing on now as she scales. Who This Episode Is For PTs who are thinking about starting a cash practice but feel uncertain Rainmaker level owners who are still in the early growth stage Clinicians who feel stuck in self doubt and imposter syndrome Owners who want to know what the next level after "launch" looks like Ready to Talk About Your Own Practice? Book a Free Discovery Call with PT Biz: Talk with a senior advisor about where you are now, where you want to go, and whether Rainmaker or the Mastermind is the right fit. Book your discovery call Learn More About PT Biz Programs: physicaltherapybiz.com About PT Entrepreneur Podcast Hosted by Dr. Danny Matta, the PT Entrepreneur Podcast shares real conversations, strategies, and stories from clinicians who are building cash based practices that give them more time and financial freedom.

Geopower, Energy Realpolitik with Todd Royal – Renewables have not ushered in prosperity—they have destroyed competitiveness, destabilized grids, and accelerated geopolitical decline. Europe is the test case, and the results are catastrophic. This episode makes the argument plainly: Renewables are dead. Fossil fuels remain dominant. And the nations that accept this reality will...

What does it take to run a vertically integrated multifamily operation—and do it well? This week, we're joined by Michael Root, Co-Founder and Strategic Leader of Root Property Group, who breaks down the systems, strategies, and lessons behind managing nearly 1,000 doors in Chicago's north side.From understanding why “selling is a decision made before closing” to avoiding the trap of over-improving a property, Michael shares real, practical insights for investors who want to build long-term wealth the right way.Key Takeaways:3:07 – Michael's Core Roles: His three main hats are underwriting deals, asset management (executing strategies), and running the renovation crew.5:44 – Niche Strategy: Focusing on 10-unit, scattered-site buildings in core neighborhoods allows for hyper-accurate local data and pricing.10:26 – Tech for Efficiency: Software like ShowMojo automates scheduling and showings, eliminating phone tag and preventing lead loss.12:41 – Data-Driven Diligence: Use your own portfolio's data to accurately benchmark expenses against the seller's claims before touring the property.15:16 – Avoid Over-Improving: The worst mistake is over-investing in renovations, causing the property value to exceed what the local market can support ("meeting the market").17:02 – Legacy Transition: Buying the existing family business structure secured better lending credit and leverage for future acquisitions.19:55 – When to Sell: Consider selling if you've maximized value, plan no further capital investment, and wouldn't buy the asset back at the current market price.21:47 – Hindsight: Regrets include not networking more when younger and passing up "good deals" out of fear.Michael speaks Corwyn's "real estate dialect," diving deep into the world of multifamily acquisitions and the strategic vision needed to lead a multi-million dollar firm.Connect with Michael:Contact Number: 773 -904-1 383Linkedin: https://www.linkedin.com/in/michael-root-6242a6a/Website: https://www.rootrealty.com//Connect with Corwyn:Contact Number: 843-619-3005Instagram:⁠ https://www.instagram.com/exitstrategiesradioshow/⁠FB Page:⁠ https://www.facebook.com/exitstrategiessc/⁠Youtube:⁠ https://www.youtube.com/channel/UCxoSuynJd5c4qQ_eDXLJaZA⁠Website:⁠ https://www.exitstrategiesradioshow.com⁠Linkedin:⁠ https://www.linkedin.com/in/cmelette/⁠Shoutout to our Sponsor: Mellifund Capital, LLCNeed funding for your next real estate flip or build? MelliFund Capital makes it fast, flexible, and investor-friendly. Visit MelliFundCapital.com and fund your future today. Again, that's MelliFundCapital.com, M-E-L-L-I-L-U-N-D, Capital.com