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Welcome to The Vintory Podcast: Top 10 Mistakes. Based on the Amazon best-selling book, Vacation Rental Secrets. In this episode, discover the bumps along the road with Tony Cappaert of Blue Maple as he shares his journey of growth and the missteps he encountered in the vacation rental industry.Enjoy!⭐️ Links & Show NotesVacation Rental SecretsTony Cappaert Blue MapleBrooke Pfautz
Tony Cappaert is the Co-Founder of Blue Maple and as a serial entrepreneur, Tony realized that they could successfully raise capital to purchase cabins to self-operate and build a portfolio of branded properties that earn investors great cashflow and returns. Now, this may sound easy and exciting but this journey has its perks and even downfalls. In this episode, you're going to hear all about them right here on Slick Talk! This episode is brought to you by our sponsors at: Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device and all Slick Talk listeners get 2 months FREE when they sign up with this link! Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform! Vintory - Scaling your property management company? Vintory is giving Slick Talk listeners a free digital copy of their book "From 0 to 500 Properties In 5 Years" and a $50 Amazon Gift Card for those who sign-up to do a demo! Safely.com – The best STR insurance that covers guests, owners, and managers! Making Safely a no brainer! ——– Thank you for tuning into our podcast! Slick Talk is a Hospitality.FM production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our website and take a look at our amazing podcast and network sponsors that make this all possible! You can also listen to our Monday morning podcast, Good Morning Hospitality, where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out our contact form and we will be in touch! Last but not least, we love to connect on LinkedIn! Let's connect there so you can see the daily content we post beyond the podcast! Learn more about your ad choices. Visit megaphone.fm/adchoices
My guest on this episode is Tony Cappaert. Tony started his career at Microsoft before co-founding a CRM software business for real estate agents called Contactually. The company was acquired by Compass in 2019 where Tony serves as Head of Lead Generation. As you'll see though, Tony is a busy man. He also founded a cabin rental and management company called Blue Maple and is raising a fund to invest in self-funded searchers. Tony and I talk in-depth about niching down Contactually to target real estate brokers, his thoughts on pricing including why every company underprices, why they sold the company to Compass, and his view on the search fund world including what he looks for in prospective searchers as a former operator. If you ever want to reach out to Tony to talk software, property management, or search funds, don't hesitate to send him an email at tony@bluemaple.co. For the full episode transcript and more, visit alexbridgeman.com/podcast.
Welcome to the Real Estate Ballers Show. Today Vee is joined by Tony Cappaert, a young and talented entrepreneur. Tony Cappaert graduated from MIT and worked at Microsoft as a product manager. In 2011, Tony co-founded Contactually, Inc. and served as its Chief Operating Officer. Tony Cappaert led up Contactually user acquisition and business development. After he sold Contactually, he recognized a big opportunity in short-term rental. At the time of us recording this episode, he owns 12 short-term rentals with his investors and generating 20 to 30% cash on cash returns annually. In this episode, Tony explains how he analyzes his deals, what he buys, and how he generates high profits. Get ready to take notes, and you might even want to listen to it again! Vee, the founder of REBallers, is a franchise owner and a Developmental Agent of HomeVestors “We Buy Ugly Houses”. Today, Vee is actively buying and selling properties in Houston, Austin, San Antonio, and Corpus Christi, TX while growing her rental portfolio of long term and short-term rentals.Follow us on Social Media:Instagram @reballersFacebook: https://www.facebook.com/REBallersLinkedIn: https://www.linkedin.com/company/reballers/Join our community:https://www.facebook.com/groups/1764098016997548Wanna be on our show? Email info@reballers.comConnect with Tony Cappaert on LinkedIn: https://www.linkedin.com/in/cappaert/Please visit our sponsor, which made this episode possible: Buzz Vacation Rentals, a premier short-term and vacation rental manager in Houston and Galveston, helps investors to maximize earnings on their investment properties. https://buzzvacationrentals.com/If you enjoy the show, would you please leave us a short review on Apple Podcast? It takes less than a minute, and it really makes a difference in helping to spread the words. I also love to read them and share them with our guests!Disclaimer: All information, content, and materials available in these episodes are designed for educational and inspirational purposes only. We are not financial advisers. We only express my opinion based on our experience. Your experience may be different. Investing of any kind involves risk. While it is possible to minimize risk, your investments are solely your responsibility. It is imperative that you conduct your own research. There is no guarantee of gains or losses on investments#therealestateballersshow #reballers #RealEstateInvesting #ShortTermRentals
Zvi Band describes himself as an introvert—someone who tends to be inward-looking, generally preferring to spend time alone. At the same time, he’s a successful entrepreneur, writer, and speaker who preaches the importance of relationships. “I actually found that all of my business, and more importantly, all of the amazing opportunities in my life came from, of all things, knowing the right people,” Band says. That may not sound like something an introvert would say, but for Band, human connection is about quality over quantity. He isn’t focused on collecting new friends on social media or passing out stacks of business cards at mixers all over town. Instead, he is focused on maintaining and nurturing the relationships he already has. That, he says, is the key to success. Yes, it’s all about relationships, but in a world of constant connectivity, it’s about focusing on the meaningful ones. “I was in a room of a hundred real estate agents this morning and everyone raised their hand when I asked, ‘Who here thinks their relationships are their most important assets for business?’” The power of relationships is more than a philosophy for Band; it’s his business. His enterprise SaaS platform, Contactually, helps professionals, particularly real estate professionals, build and maintain relationships by automating personal communication. A resident of Washington, DC, he’s been named one of Washingtonian Magazine’s Tech Titans six years running, and has been featured in publications like TechCrunch, Washington Post and USA Today. He’s even written a book on the topic, Success Is in Your Sphere: Leverage the Power of Relationships to Achieve Your Business Goals. Why Are Relationships So Important? Band understands that humans are naturally social creatures, and the biological need for connection translates directly to the business world. He sees that as an opportunity to build success through the support of a professional network. “We rely on social connections and relationships to help keep us safe and therefore help us identify who we should work with,” he says. To Band, relationships are directly connected to reputation, something that has become either an asset or a hindrance, depending on how people view you as a professional. Because the world is so connected, professionals are now competing with other professionals with the same skills on a global scale. The only way to differentiate, he believes, is through reputation. “Because no one can fully copy you. So that reputation and your ability to maintain that reputation ended up becoming us.” How does a good reputation resonate in the business world? Through the relationships professionals build. Band points to a study of banking customers in Germany and the relationship they have with their bank. “They found that when a customer is referred by another customer, there’s a 25% higher contribution rate, so referred customers become better.” Relationships Paved His Own Career Path Band started out as a software developer, eventually leading a team at an intelligence agency. In 2009, he struck out on his own, creating a software design and development firm called skeevisArts. It was there that he started thinking more about relationships and how they can make or break a career—or a company. But he also found that maintenance and development of those relationships was tough. “I would meet people for coffee and two weeks later completely forget who they were. So, a lesson learned for me was, ‘Okay, well, what’s the right thing to do, here? Well, how can I solve this with software? How can software help us build and maintain better relationships?’” And that’s how Contactually started. With the help of fellow co-founder Jeff Carbonella, he developed a platform to organize and automate personal contacts in order to maintain and build relationships that he knew were so critical. They brought on Tony Cappaert as the third co-founder to lead business development. Both Cappaert and Carbonella were connections Band already had. Carbonella was a lead engineer at Band’s consulting firm, and he had gotten to know Cappaert through the local community. He started small, not really thinking about building a company but more fleshing out an idea. They initially decided to focus on real estate agents, who rely heavily on relationships to sell homes and build their business. In 2011, they were chosen to participate in the 500 Startups accelerator program, where they raised their first venture capital. “We quite literally had an apartment with three mattresses on the floor,” Band says, laughing. Over the course of eight years, however, the company has raised $12 million in venture capital. It now has, according to Band’s personal site, “tens of thousands of customers, including eight of the top 20 real estate brokerages in the country.” And Band practices what he preaches. To this day, he uses his own tool to maintain his professional relationships, keep up with current and potential investors, recruit new talent, and stay connected to the media and important influencers. He even used it to develop a relationship with Compass, the national real estate company that acquired Contactually in 2019. “Robert , the CEO, knew me well enough that he had absolutely no problem reaching out to me to say, ‘Hey would you be interested in a potential partnership?’ And that’s an important thing, right? It’s not like companies just get sold overnight.” Band now using all he’s learned about relationship building to mentor a new generation of entrepreneurs. In 2010, he founded MadeInDC, which markets startups in the DC area and helps entrepreneurs get started. He is a co-founder and co-organizer of DC Tech Meetup, one of the largest tech meetups in the country. And he created DC Tech Summer, where over 550 interns apply to work at tech startups in the area. That’s a lot of new, powerful relationships that Band is out there, helping to form. Not bad for an introvert. Key Lessons in Nurturing Relationships Throughout his career, Band has learned some valuable lessons about harnessing the power of relationships. He shared some of them with us. On Starting a Business Band tried to start a few companies before his success with Contactually, while he was still running his consulting firm. None of them really took off, and he realized it was because he was working on his own and only on the side. He wasn’t committing to their success. This was true of nStructo, a backend-as-a-service tool he tried to get off the ground. “With nStructo, we had no customers, we had no users, we had no team. It was just me. So it almost could exist in my head or it could shut down in my head and no one would know and no one would care. And so I knew that I needed to have a team around me.” He realized how much he needed that team to keep him accountable and give him the discipline to invest time in his next startup venture. On Identifying the Right Relationships While cultivating relationships is the name of the game, Band stressed the importance of identifying the right relationships first. To do that, he says, you first have to identify your goals, which will lead you to the right people to reach out to. He learned that the hard way when networking for his consulting firm. “So, for example,” Band says, “I used to think that going to a lot of tech meetups and developer meetups was a great way of doing business.” But Band had to find companies in need of software services, not other developers. “I was looking to work with a lot of design agencies, so I would go to design meetups and pitch myself as a software consultant. I would go to marketing meetups.” By clarifying his goals, he found the right people to reach out to. On Cold Outreach While Band stresses the importance of cultivating current relationships, he does see merit in cold outreach to expand a network. But, he cautions, a generic or overly produced message will fall flat on your audience. “Everyone is used to getting slammed with cold emails,” he says. “Therefore, if you write a cold email that actually stands out, or if you do it via LinkedIn or you do a handwritten card, or something that says okay...this person genuinely wants to talk to me or be of value to me, then I’ve actually found that people are pretty receptive.” Also, he says, make the contact short and sweet. An email, for example should be no more than a few sentences that engage your contact directly. Asking a simple question of your prospect rather than talking solely about yourself can draw them in and send the message that you’re interested in a conversation. Interview by Nathan Chan, feature article reprinted from Foundr Magazine, by Laurie Mega Key Takeaways How Band’s background in software development and challenges with building new relationships inspired the idea for Contactually Why Band, despite being an introvert, believes in the power of relationships above everything else The connection between relationships and reputation Why Band and his co-founders decided to focus on real estate agents for their SaaS platform From accelerator program to $12 million in venture capital How Band practices what he preaches The relationship with national real estate company, Compass, that eventually led to Contactually’s acquisition in 2019 How Band is using his relationship-building knowledge to mentor a new generation of entrepreneurs A sneak peek into his book about relationship marketing, Success Is In Your Sphere
An in-depth conversation with with Tony Cappaert, the Co-founder of Contactually, one of the largest CRM's in North America. He is now serves as Compass's Strategic Growth Manager, where he leads programs that help grow each real estate professionals business by leveraging Compass Concierge & Compass Bridge Loans. Some topics we cover: "What lead to the partnership for Compass to acquire Contactually?", "What makes Compass like the New York Yankees?", "Why should our customers should think of us as The Four Seasons?", "Are people that start companies, not the people that should scale growing companies?" Tony is a Washingtonian Tech Titan, a Microsoft Alum, has spoken on numerous podcasts and conferences, and has been featured in Slate, Crain's, The Washingtonian, TechCrunch, and others. He is an MIT alum with a B.S. in Management Science.
Contactually, a Customer Relationship Marketing (CRM) platform, helps professionals and companies generate more referrals and direct customers from their existing network. Tony Cappaert, the co-founder and COO of Contactually, talks about CRM and the beginnings and lessons in building the company. Tony manages all of the internal efforts in the company, including marketing, sales, customer … The post Ep. 01 – Contactually COO, Tony Cappaert appeared first on COO Alliance.
Contactually, a Customer Relationship Marketing (CRM) platform, helps professionals and companies generate more referrals and direct customers from their existing network. Tony Cappaert, the co-founder and COO of Contactually, talks about CRM and the beginnings and lessons in building the company. Tony manages all of the internal efforts in the company, including marketing, sales, customer … The post Ep. 01 – Contactually COO, Tony Cappaert appeared first on COO Alliance.
Tony Cappaert is the Co-Founder and C.O.O. of Contactually (affiliate link); which is a fast-growing relationship management platform and personally one of my favorite software tools. While we’re, of course, going to talk about Contactually today, we also dig into some tips and tactics for how to properly nurture your network. In this episode, we also […] The post Tony Cappaert | How to Build a Team appeared first on Smart Business Revolution.
Today, on the Early-Stage Founder Show, I'm talking with , co-founder and COO of , a SaaS startup that helps their users nurture leads, generate referrals, and unleash passionate advocates in minutes a day. As Contactually grew, Tony realized that the skills he and his co-founders used to grow the company in the beginning were much different than those needed as the headcount started to grow. Instead of just worrying about getting shit done, he and his co-founders needed to become true leaders. In our chat today, Tony explains why leadership is such an important quality for scaling a startup, what this looks like in practice, and how you can develop this skillset even if you don't see yourself as a natural leader. If your headcount is growing and you find yourself a bit too stuck in the weeds, then this is the episode for you.
In this episode we talk to Tony Cappaert, Co-Founder and COO at Contactually.
Welcome to the Wealthy Wellthy Life with Krisstina Wise. Tony Cappaert is the co-founder and COO at Contractually, a fantastic CRM service. Krisstina believes Contractually really hits the nail on the head when it comes down to developing and maintaining client relationships, but why is Contractually so much better, and different, than its competitors? Tony explains why on this week's episode. For full show notes and to download a FREE copy of the transcript for this episode, visit: http://wealthywellthy.life/29
Today on the Business Machine we have Tony Cappaert. Tony is the COO and Co-Founder of Contactually. Contactually is a CRM software that helps monitor and follow up with clients, and leads to build lasting relationships. Mission Contactually builds businesses through building relations. Tony stresses the importance of relationships and the personal aspect of CRM. Contactually helps individuals by segmenting contact data by frequent contacts, old clients, and referrals. The data collected in return reminds you to follow up with clients and leads. In 10 years, Tony hopes that Contactually will be the go-to platform in building strong rapport and strong relationships for small and large businesses. Learning From Our Mistake A mistake Tony learned from early on was focusing to much on self contribution rather than on empowering the team. Recommendation Quote: “You miss 100% of the shots you don’t take.” Book: The Hard Thing About Hard Things by Ben Horowitz Eat With: Warren Buffett Tech/App: Point Solutions Contact: contactually.com -Free 30 day trial Legacy: To be known as a honest guy who tried to make the lives around him better.
You don’t need to over-complicate your sales strategy. Heck, you don’t even need sales experience to build something successful. Tony Cappaert, Co-founder of Contactually, had zero sales experience and took a grassroots approach to building their team. In this episode, Tony shares their approach to creating sales processes that led them to a 20% jump in conversion rates.
Welcome to the sixteenth episode of the Evolve Law Podcast! Today our host, Mary Juetten, sits down with Tony Cappaert, the COO and co-founder of Contactually, a web based customer relationship management software company that helps law firms stay in touch with their client and generate more repeat and referral business. While Contactually is available to anyone for personal or business use, it is especially appealing to law firms because of its simplicity and easy integration. For the latest topics, trends and tech in the legal industry, subscribe to Evolve Law Podcast: A Catalyst for Legal Innovation. Listen as legal experts and leaders share insights about the legal industry. For more information, questions, or suggestions about our podcast feel free to email us at info@evolvelawnow.com! Show Notes 0:00 Intro0:25 Introducing Tony Cappaert from Contactually1:04 How Did You Discover this Problem in the Legal Tech Area2:22 Do You Have a Particular Size Firm That You Work With3:37 Describe the Contactually Experience5:22 How Did You Do Your Beta Work?6:21 Do You Have Any Feedback or Case Studies from Lawyers?7:25 Do You Have Any Customer Metrics?9:17 Outro
Tony Cappaert, co-founder of Contactually, talks with us about how they methodically grew their sales team and refined their sales process over the past few years. From getting more qualified leads and learning how to close more deals, to focusing on long Learn more about your ad choices. Visit megaphone.fm/adchoices