Podcasts about Chief operating officer

Many high-achieving people look successful on the outside while part of them remains frozen in childhood survival patterns. Through the Biology of Trauma® lens, I share how trauma disrupts the natural flow and movement of life—and the healing roadmap that takes us from stuck to truly alive. If we've ever wondered why we can reach every external goal and still feel disconnected from our own life, this episode explains why. I share Elena's story, a 45-year-old Chief Operating Officer whose autoimmune diagnosis revealed what her body had been holding for decades. When her thirteen-year-old daughter had thoughts of suicide—and felt she couldn't talk to her mom—Elena finally understood: a part of her had been frozen since before she could walk. We'll explore how nervous system dysregulation shows up as professional success masking emotional unavailability. We'll see how trauma stops our natural movement through life—and discover the six-step roadmap from survival to authenticity, belonging, and flow. In this episode you'll learn: [00:00] Why successful people can still be frozen in survival patterns from childhood [02:15] How Elena's birth trauma created a freeze response before she could walk [06:40] The moment her daughter's crisis revealed decades of emotional unavailability [09:10] Trauma defined: the biggest disruptor of movement in our life [12:45] Why everything inside us is movement—and what happens when trauma stops it [16:05] The healing destination: authenticity, belonging, and flow as what it means to be alive [19:50] Why state shifts matter more than neuroplasticity on your healing journey [24:05] How neuroplasticity wires in whatever state you're in—including overwhelm [26:30] The six-step roadmap: from "I am alive" to connection with others [28:15] How Elena broke the generational cycle with her daughters Main Takeaways: Trauma Is the Biggest Disruptor of Movement: Trauma isn't just an event—it's the shock that stops us. It disrupts movement at every level: physical, emotional, relational, and through our life stages. Successful and Frozen Can Coexist: High achievement doesn't mean our nervous system is regulated. Elena built an impressive career while part of her remained that terrified little girl, hiding and staying still to survive. State Shifts Come Before Neuroplasticity: Whatever state we're in is what neuroplasticity wires in. If we're frequently in stress and overwhelm, our brain builds pathways that make that pattern automatic. We must shift our state first. The Destination Is Authenticity, Belonging, and Flow: These three elements define what it means to be truly alive—free to be ourselves, grounded in connection, and moving with ease through life. You Can't Skip the Sequence: The roadmap follows a specific order: recognizing we're alive, choosing to live, shifting our state, being here, wanting to be here, deserving to be here, and finally connecting with others. Each step prepares us for the next. Healing Breaks Generational Patterns: When Elena addressed her frozen patterns, her daughters noticed changes they never expected. The "resting bitch face" disappeared. Presence replaced absence. Notable Quotes: "Trauma becomes the biggest disruptor of movement in our life." "I can still see myself as a little girl, hiding with my dolls, quiet, still and absolutely terrified." "Whatever state we are in is what neuroplasticity wires in." "Being in calm alive can actually become a habit. Imagine that." "Your body's decision to freeze wasn't a failure—it was survival. But you don't have to stay frozen." "My 12-year-old girl didn't realize that I had grown up and that I am alive—which means that she did it. She made it. We're alive." Episode Takeaway: Frozen doesn't mean broken. Elena's story reveals what happens when trauma stops our natural movement through life—not just physical movement, but emotional presence, relational connection, and our ability to truly arrive in the life we've built. Her freeze response began at birth, reinforced through childhood, and showed up decades later as professional success masking emotional unavailability. Her daughters felt it. Her body felt it. Her autoimmune diagnosis confirmed it. The healing roadmap offers a way forward. First, we help that frozen part recognize we're alive—that survival happened. Then we consciously choose to live, rather than simply existing because we had no choice. We learn to shift our state into calm and aliveness, practicing until it becomes our new default. And finally, we move through the deeper work: being here, wanting to be here, deserving to be here, and opening to genuine connection with others. Neuroplasticity works for or against us depending on our state. If overwhelm has become our habit, our brain has built pathways that take us there automatically. But when we build the habit of calm aliveness first, neuroplasticity starts working in our favor. The destination isn't perfection—it's authenticity, belonging, and flow. Movement is possible. Coming home to ourselves is possible. Resources/Guides: The Biology of Trauma book - Available now everywhere books are sold. Get your copy Foundational Journey - If you are ready to create your inner safety and shift your nervous system, join me and my team for this 6 week journey of practical somatic and mind-body inner child practices. Lay your foundation to do the deeper work safely and is the pre-requisite for becoming a Biology of Trauma® professional. Related Episodes: Episode 9: What is One Thing the Freeze Response Needs for Healing? (Part 2) with Dr. Arielle Schwartz Episode 87: Stress & Freeze Response: How to Achieve & Sustain High Performance with Olympian Louise Tjernqvist Episode 142: Why Stress Isn't Trauma: How to Spot Overwhelm and Start Healing Your Nervous System with Dr. Aimie Apigian   Your host: Dr. Aimie Apigian, double board-certified physician (Preventive/Addiction Medicine) with master's degrees in biochemistry and public health, and author of the national bestselling book "The Biology of Trauma" (foreword by Gabor Maté) that transforms our understanding of how the body experiences and holds trauma. After foster-adopting a child during medical school sparked her journey, she desperately sought for answers that would only continue as she developed chronic health issues. Through her practitioner training, podcast, YouTube channel, and international speaking, she bridges functional medicine, attachment and trauma therapy, facilitating accelerated repair of trauma's impact on the mind, body and biology. Disclaimer: By listening to this podcast, you agree not to use this podcast as medical, psychological, or mental health advice to treat any medical or psychological condition in yourself or others. This podcast is for informational and educational purposes only and does not constitute professional advice, diagnosis, or treatment. Always consult your own physician, therapist, psychiatrist, or other qualified health provider regarding any physical or mental health issues you may be experiencing.

In this episode, Beth Steele, Chief Operating Officer at Owensboro Health, talks about two pressures shaping surgical services today: rising supply costs and recruiting and keeping the best talent. She shares how an AI partnership with AssistIQ helped by capturing supplies with 99 percent accuracy, cutting nearly half of monthly product waste and removing manual documentation for nurses. Beth also outlines the practices that made the rollout successful, including early staff involvement, clear workflows and close coordination with the vendor and internal teams.This episode is sponsored by AssistIQ.

Michael Broadhurst is the Chief Operating Officer at StepStone Hospitality, a lifelong hotelier who sprinted from dish pit to nightclub manager to senior posts with Marriott, Starwood, Crestline, and Crescent. He opened the Westin Reston, later led the Westin Arlington Gateway, and built a reputation for turnarounds driven by culture, coaching, and cross-discipline training. Susan and Michael talk about teams, transitions, and top-line revenue. What You'll Learn About: • Why quick, personal, and approachable service beats fancy food every time • How learning Rooms turbocharges a hotel career  • The Westin Arlington Gateway story—and how to revive a once-beloved flagship • Culture first: rebuilding teams before chasing scores and stars • When to walk away from an owner deal and the integrity lines you don't cross • Why management-company churn is rising, and how to avoid becoming a commodity • A step-by-step takeover playbook that calms nerves and kills rumors • Sales x Ops, not Sales vs Ops • The full-service future: experiential stays, destination F&B, and activated spaces • Solving owner–brand–operator misalignment *** Our Top Three Takeaways 1. Culture Comes First in Turnarounds When taking over a newly transitioned or underperforming hotel, Michael's first priority is always stabilizing the team and rebuilding culture. He emphasizes transparency, reassurance, and respect, meeting with associates early to address fears about job security, benefits, and pay. His philosophy mirrors the Marriott fundamental: take care of your associates, and they'll take care of your guests.  2. Integrity and Fit Matter More Than Growth Michael insists that StepStone walks away from deals that don't align with their values. He's clear that integrity and impact outweigh expansion, rejecting "numbers on paper" deals or partnerships without shared ethics. His approach to ownership relationships is built on honesty, ROI clarity, and long-term collaboration. He'd rather under-promise and over-deliver than chase short-term wins.  3. The Future of Full-Service Hotels Is Experiential Looking ahead, Michael predicts that full-service hotels will survive by becoming destinations, not just places to stay. Success will depend on differentiated experiences like vibrant F&B concepts, live entertainment, wellness and fitness activation, and localized service that connects emotionally with guests. He believes traditional "three-meal" models are obsolete; the new era of full service is about lifestyle, energy, and creating a sense of place that guests (and locals) seek out. Michael Broadhurst on LinkedIn https://www.linkedin.com/in/michael-broadhurst-13626b5/ StepStone Hospitality https://www.stepstonehospitality.com/ Other Episodes You May Like:  202: Casino Money Bag with Liz Dahlager https://www.topfloorpodcast.com/episode/202 193: Room for Trouble with Scott Roby https://www.topfloorpodcast.com/episode/193 112: No 7 AM Breakfasts with Leticia Proctor https://www.topfloorpodcast.com/episode/112

Interim leadership is no longer just a stopgap in the executive director's seat—it's becoming a strategic engine for sustainable fundraising.  Joan Brown, Chief Operating Officer at Interim Executives Academy, and David M. Nicole, CFRE, founder of Headwinds Consulting, share why interim development leadership may be one of the most underused tools in the nonprofit sector.Together, Joan and David contrast short-term revenue fantasies with the realistic, process-based nature of fundraising. They call out unrealistic expectations—boards and CEOs who imagine the interim will arrive with a magic button and instant major gifts—and instead emphasize assessments, strategy teams, and shared ownership across staff, board, and executive leadership.Joan opens by reframing the “interim world” as an intentional, structured response to leadership transitions, not just a temporary patch. Interims, she explains, aren't there to keep a chair warm; they're there to guide organizations through CEO, COO, and chief development officer transitions with clarity, planning, and structure. With turnover rising and leadership expectations evolving, the data point is clear: every leader leaves, so organizations need a plan that goes beyond wishful thinking.David brings numbers and nuance from his six interim roles—split between CEO/executive director and development director positions. He describes a model where interim development directors are explicitly hired with clear objectives, defined timelines (often 12–18 months), and a mandate to build systems, not personal empires. His philosophy is summed up in a powerful line:“My success is not necessarily what I accomplish while I'm there. My success is measured by what the organization accomplishes after I leave.”The conversation also explores how donors and funders respond when organizations are transparent about using interim leaders. Surprisingly, many donors appreciate the foresight, especially when the message shifts from “we're in crisis” to “we're investing in long-term stability.” Community funders are beginning to require succession plans and even encourage interim solutions as a sign of sound governance.You'll agree, interim development leadership looks less like a temporary fix and more like a strategic on-ramp to sustainable fundraising, stronger boards, and healthier organizations!! #TheNonprofitShow #InterimLeadership #NonprofitFundraisingFind us Live daily on YouTube!Find us Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us a textThe Battle of Franklin & Spring Hill. Saving The Battlefield With ( Eric Jacobson )In this episode of American Civil War & UK History podcast, host Daz was joined by historian Author and Chief Operating Officer for the Battle of Franklin Trust to discuss the story behind saving the Franklin and Spring Hill BattlefieldsEric A. Jacobson is one of the leading historians of the American Civil War and a driving force behind the successful reclamation of the Franklin battlefield. As Chief Operating Officer and Historian for the Battle of Franklin Trust, he oversees Carter House, Carnton, and Rippa Villa, helping bring the story of the 1864 Tennessee Campaign to hundreds of thousands of visitors.Eric is the author of For Cause & For Country, The McGavock Confederate Cemetery, and Baptism of Fire, and is currently working on his fourth book so watch this space.The Battle of Franklin Trust's Websitehttps://boft.org/ACW & UK History's Website.https://www.acwandukhistory.com/ACW & UK History's Pages.https://linktr.ee/ACWandUKHISTORYSupport the show

Michael talks with Jacqueline Gallo, Chief Operating Officer of Whitcraft Group, about how applying mindfulness at work helps weather change, make tough leadership decisions, and even see around corners. They also discuss Whitcraft's highly successful prison work release program. This episode was originally produced by Applied Mindfulness Training as part of their Mindful Voices series. Learn more at https://www.appliedmindfulnesstraining.org  

November 27, 2025 ~ Chuck Binkowski, Chief Operating Officer, Barton Malow Holdings talks to Paul W Smith ahead of America's Thanksgiving Parade. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

November 27, 2025 ~ Luanne Thomas Ewald, Chief Operating Officer C.S. Mott Children's Hospital Von Voigtlander Women's Hospital University of Michigan Health talks to Paul W Smith ahead of America's Thanksgiving Parade. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

AI, Enigmatic Technologies, and Remote Viewing with Cindy Miller Dr. Cindy Miller, PhD, interests include the broader topic of anomalous and non-local phenomena, of which RV may be a modality, and how AI can assist practitioners and users of RV. She is the founder and owner of Enigmatic Technologies, LLC, a scientific and management consulting firm that combines non-local modalities with traditional business approaches. She holds advanced degrees in mathematics, engineering management, and systems engineering, and many hours of graduate work in international relations. Cindy is currently the Treasurer the International IRVA, she was previously President and Chief Operating Officer of an internationally focused non-profit organization. Miller’s scientific and analytical experience includes contributing to projects and research in sensor systems, high-energy physics, dynamical systems, modeling and simulation, quantum theory, and artificial intelligence. Cindy speaks about the fascinating intersection of artificial intelligence (AI), remote viewing, and parapsychology. She explores the implications of AI in enhancing human perception, the nature of intuition, and the potential for AI to assist in research and creativity. Miller also touches on the spiritual aspects of shamanism, the significance of synchronicity, and the evolving landscape of UAP research. She emphasizes the importance of open-mindedness and exploration in understanding these complex topics. 00:00:01 Introduction 00:02:05 Defining enigmatic technologies 00:06:00 AI, intuition, and remote viewing 00:10:21 Training AI and human interaction 00:13:03 Scoring and research in non-local data 00:26:19 Creativity and empowerment through AI 00:37:39 AI's impact on thought and consciousness 00:50:42 Shamanism and energetic mapping 00:57:16 UAP studies and scientific collaboration 01:10:43 Conclusion NTA Guest Host Debra Lynne Katz, PhD, is founder of the International School of Clairvoyance. She currently serves as President of the International Remote Viewing Association (IRVA) and is an adjunct professor at the California Institute for Human Science. Her books include You Are Psychic, Extraordinary Psychic, and Associative Remote Viewing Her website is debrakatz.com (Recorded on **** 00, 20**) For a short video on How to Get the Most From New Thinking Allowed, go to https://youtu.be/aVbfPFGxv9o For a complete, updated list with links to all of our videos, see https://newthinkingallowed.com/Listings.htm. Check out the New Thinking Allowed Foundation website at http://www.newthinkingallowed.org. There you will find our incredible, searchable database as well as opportunities to shop and to support our video productions – plus, this is where people can subscribe to our FREE, weekly Newsletter and can download a FREE .pdf copy of our quarterly magazine. To order high-quality, printed copies of our quarterly magazine: NTA-Magazine.MagCloud.com Check out New Thinking Allowed’s AI chatbot. You can create a free account at awakin.ai/open/jeffreymishlove. When you enter the space, you will see that our chatbot is one of several you can interact with. While it is still a work in progress, it has been trained on 1,600 NTA transcripts. It can provide intelligent answers about the contents of our interviews. It’s almost like having a conversation with Jeffrey Mishlove. If you would like to join our team of volunteers, helping to promote the New Thinking Allowed YouTube channel on social media, editing and translating videos, creating short video trailers based on our interviews, helping to upgrade our website, or contributing in other ways (we may not even have thought of), please send an email to friends@newthinkingallowed.com. To join the NTA Psi Experience Community on Facebook, see https://www.facebook.com/groups/1953031791426543/ To download and listen to audio versions of the New Thinking Allowed videos, please visit our new podcast at https://itunes.apple.com/us/podcast/new-thinking-allowed-audio-podcast/id1435178031. Download and read Jeffrey Mishlove’s Grand Prize essay in the Bigelow Institute competition, Beyond the Brain: The Survival of Human Consciousness After Permanent Bodily Death, go to https://www.bigelowinstitute.org/docs/1st.pdf. You can help support our video productions while enjoying a good book. To order a copy of New Thinking Allowed Dialogues: Is There Life After Death? click on https://amzn.to/3LzLA7Y (As an Amazon Associate we earn from qualifying purchases.) To order the second book in the New Thinking Allowed Dialogues series, Russell Targ: Ninety Years of ESP, Remote Viewing, and Timeless Awareness, go to https://amzn.to/4aw2iyr To order a copy of New Thinking Allowed Dialogues: UFOs and UAP – Are We Really Alone?, go to https://amzn.to/3Y0VOVh

IAAPA Expo 2025 underscored a clear trend: seasonal events continue to grow, even as IAAPA's Haunting Grounds remains a modest pavilion compared to dedicated Halloween shows like TransWorld. This year's exhibitors highlighted how operators are expanding fall and holiday offerings with modular scenic design, interactive environments, AR overlays, and family-friendly installations. In this episode, you'll hear the full interviews with IAAPA's Chief Operating Officer and Executive Vice President, Michael Shelton, and Sally Dark Rides, offering deeper insight into IAAPA's strategic shift toward curated show-floor zones, the rising importance of food and beverage, and new dark-ride innovations coming to Kings Island and Doha Quest. You'll also hear from all the exhibitors featured in the Haunting Grounds pavilion, including:Plague Productions, Nethercraft, IWG, Dogwood Entertainment, and Verse Immersive, each showcasing products designed to enhance seasonal and Halloween experiences. This episode is adapted from our on-site coverage at IAAPA Expo 2025. The full video tour of the Haunting Grounds is here.

In this episode of Ahead of the Curve, we sit down with Gary Fan, Chief Operating Officer at Royal Business Bank, to unpack what real innovation looks like inside a modern community bank. With experience spanning fintech, global institutions, and community banking, Gary brings a rare perspective on how regional banks can move faster, differentiate smarter, and still stay grounded in sound risk management.Listeners will hear:Advice for launching new products without massive R&D teamsHow to build strong relationships with regulators early (and why it matters)Where AI and emerging tech actually fit into a bank's strategic roadmapWhat the next generation of bank leaders and customers will expectHow Royal Business Bank is positioning itself to compete through product design, niche markets, and cultural evolutionIf you've ever wondered how a bank can innovate without losing its identity—or how smaller institutions can compete in a fintech-driven world—this episode offers fresh, grounded, and actionable insight.About the guest:Gary Fan is the Chief Operating Officer of RBB, a publicly traded bank with over $4 billion in assets. As COO, Gary leads enterprise-wide growth initiatives, digital transformation, product and service innovation, and strategic M&A activity. He is also responsible for optimizing cross-functional operations and driving continuous business model evolution to stay ahead in a rapidly changing financial landscape.Previously, Gary served as President of Gateway Bank FSB in Oakland, CA, where he successfully led a full-scale turnaround, overseeing all retail and commercial banking units and restoring profitability. His leadership has consistently delivered measurable results across diverse financial institutions.Gary's career spans senior roles at global financial organizations, including CTBC Bank, where he served as Head of Strategy for North America and Head of Consumer Lending for its U.S. subsidiary. His expertise includes fintech integration, strategic partnerships, market expansion, long-range planning, and organizational restructuring.With P&L responsibility over multi-billion-dollar lending portfolios, Gary has led high-performing teams across Sales, Marketing, Retail and Commercial Banking, Operations, Credit Administration, Finance, IT & Security, HR, Legal, PMO, and Real Estate. His cross-industry experience includes Banking, Fintech, E-Commerce, Manufacturing, and Supply Chain & Logistics.Gary holds a bachelor's degree from the University of California, Berkeley, and is a graduate of the Stonier Graduate School of Banking at The Wharton School.Helpful links:Read about Royal Business Bank.Learn about how AI integrates into Abrigo solutions: AI solutions for banks

For this year's Thanksgiving edition of the CMO Series Podcast, we bring together an outstanding group of legal marketing leaders to reflect on the people and practices that have shaped their careers. What emerges is a clear and compelling message about the importance of trust, collaboration and shared generosity in building strong marketing teams and firm cultures. Thank you to our special guests for sharing their insights: Angela Pandolfo Roy, Chief Marketing Officer at Gibbons, Maura Brandt, Chief Marketing Officer at Crowell & Moring, Sarah Kempsey, Chief Marketing and Business Development Officer at Montgomery McCracken, Michael Huntsman, Chief Business Development and Marketing Officer at Bilzin Sumberg Baena Price & Axelrod, Phill McGowan, Founder of Phill McGowan Marketing, Alexandra DeFelice, Chief Marketing and Business Development Officer at Jeffer Mangels Butler & Mitchell LLP, Vanessa Crocetto, Chief Marketing Officer at Butzel, Douglas Gold, Chief Operating Officer at Mitchell Silberberg & Knupp LLP, Rebecca Wissler, Chief Marketing and Business Development Officer at Ice Miller, Danielle Wuschke Paige, Chief Marketing and Growth Officer at Nixon Peabody LLP, and Lindsey McReynolds, Chief Client Relations Officer at Schwabe Williamson & Wyatt. Across the episode, they share how firms can build environments where collaboration truly thrives. Creating space for people to contribute, recognising effort, supporting new ideas and giving credit freely all strengthen teams and empower talent to grow. Their reflections remind us that the most successful organisations are built on trust and a genuine willingness to lift others up. It's a thoughtful and timely conversation for this season of gratitude. Wishing you a wonderful Thanksgiving.  

What happens when experience, resilience, and strategic discipline converge inside a rapidly evolving insurance ecosystem? Jason Cass sits down with Ashim Khurana, COO of Cogneesol, for an Executive Sessions conversation that explores how a 25-year industry leader balances instinct, data, technology, and people. Drawing from work across global operations, insurance services, and Cogneesol's transition into IT-enabled solutions, Ashim breaks down the mindset required to lead teams, solve problems, and build systems that stand up to change. Key Topics: Early influences and lessons from past mentors Transition from instinct-driven work to data-informed decision-making Evolution from BPM services into technology-led solutions Strategic thinking versus operational execution AI use cases and why processes must be fixed first Supporting agents, carriers, MGAs, and legal service clients Leadership strengths, weaknesses, and personal growth The role of global operations and continuous adaptation Travel, culture, and perspective gained across markets Reach out to: Ashim Khurana Jason Cass Visit Website: Cogneesol Agency Intelligence Produced by PodSquad.fm

The great Derrick Brooks is back on The Rock Stops Here Podcast. The Pro Football and College Football Hall of Famer tells Rock about his new job Chief Operating Officer of the USF Bulls Athletics. How he and Rob Higgins will do everything in their power to bring USF to new heights. Why now? What […] The post Pro Football & College Football Hall of Famer New COO USF Athletics Derrick Brooks and Rock’s stories appeared first on Radio Influence.

Kevin Shtofman is the Global Head of Alliances and Corporate Development at Cherre, a real estate data platform powering over $3.3 trillion in AUM. With 20+ years of experience across real estate, finance, and consulting, Kevin leads global initiatives to integrate and contextualize data from systems, third parties, and JV partners, helping investors, operators, and asset managers make smarter decisions. At Cherre, he also oversees strategic partnerships, global expansion, and the innovation roadmap. Prior to joining Cherre, Kevin held leadership roles across the industry, including Chief Operating Officer at NavigatorCRE, and Global Real Estate Technology Strategy Lead at Deloitte, where he advised clients on emerging technologies like AI, automation, and blockchain. A recognized voice in real estate innovation, Kevin brings two decades of experience bridging data, operations, and technology across global real estate markets. Outside of work, Kevin is a golf enthusiast, occasional Ironman, and proud father of three daughters.(02:05) - Kevin's Background(05:19) - Challenges in Real Estate Data Management(06:52) - Cherre's Approach to Data Integration(13:48) - Evolution of Cherre's Platform(21:41) - Client Success Stories(24:58) - Future of Real Estate and AI(25:23) - Feature: Blueprint - The Future of Real Estate - Register for 2026: The Premier Event for Industry Executives, Real Estate & Construction Tech Startups and VC's, at The Venetian, Las Vegas on September 22nd-24th, 2026. As a friend of Tangent, you can save $300 on your All-Access pass(29:58) - Introducing Cherre AI Agent Marketplace(33:58) - AI Use Cases(40:06) - The Future of Real Estate Data(42:29) - Affordable Housing and Investment(47:37) - Collaboration Superpower: William Levitt (Wiki) & Larry Brown (Wiki)

[Content Warning]: Drug use, child abuse, neglect, child sexual abuse, addiction, attempted suicide, overdose, suicidal ideation Today, Jan is again joined by Joshua Blomquist. In part two, Josh, emerging from prison with a new perspective, shares the powerful second half of his story. He details his journey through recovery, beginning as a case manager at the very organization that helped him, "Helping Hands." Josh discusses the profound work of addressing his trauma, learning that the question isn't "what's wrong with you?" but "what happened to you?". His experiences, once a source of shame, became his greatest asset in helping others. Now the Chief Operating Officer of a multi-million dollar organization, he reveals how he found purpose, healed relationships, and is ensuring his own child has an ACEs score of zero.Where To Find Helping Hands:Helping Hands Reentry ProgramInsta: @HelpingHandsHopeCentersFB: Helping Hands Reentry Outreach CentersNational Suicide and Crisis Lifeline: Call/Text 988National Sexual Assault Hotline  (RAINN) : 1-800-656-HOPE (4673)National Alliance for Mental Illness: 1-800-950-6264Subscribe / Support / Contact:

The great Derrick Brooks is back on The Rock Stops Here Podcast. The Pro Football and College Football Hall of Famer tells Rock about his new job Chief Operating Officer of the USF Bulls Athletics. How he and Rob Higgins will do everything in their power to bring USF to new heights. Why now? What has he learned working for Tampa Bay Lightning owner Jeff Vinik and more! Rock has stories about when to report inside info. Rock is a strong believer of ‘off the record’ is off the record. Rock is referencing the Bucs Bucky Irving story and Rock has a good one going all the way back to Boxer Jerry Cooney and plenty of other stories. This episode is brought to you by Lipton Window and Door of New Port Richey. Lipton is Tampa Bay’s Premier Window and Door Contractor. Visit their showroom or Lipton will come to your home or job site! They have a fully trained staff, offer a factor-backed warranty and they can be reached at 727-372-2455. And be sure to tell them that you heard about them on The Rock Stops Here Podcast. Follow Rock Riley on Facebook, Twitter, and Instagram! Make sure to subscribe to the show on Apple Podcasts, Spotify, or iHeartRadio! The post Pro Football & College Football Hall of Famer New COO USF Athletics Derrick Brooks and Rock’s stories appeared first on Radio Influence.

Host Jonathan Hughes talks to Patricia Roberts, Chief Operating Officer at Gift of College, about the importance of saving for the future, her personal experience saving for college for her son, college gifting, and the MEFA gift cards now available.

On this episode, Matthew Cantonis, MBA, Senior Vice President and Chief Operating Officer of USF Tampa General Physicians joins the podcast to discuss how leadership culture drives improvements in patient access. He highlights the role of agentic communication in reducing manual touchpoints, the importance of data transparency in decision-making, and how academic expansion will shape the future of access across the system.

On this episode, Kyle Benoit, Executive Vice President and Chief Operating Officer at Bayhealth joins the podcast to discuss challenges around access and cost of care, strategies for optimizing the organization's technology footprint, and navigating Medicaid cuts. He also shares insights on expanding and improving the ambulatory care footprint while maintaining high-quality patient outcomes.

The Tahoe TAP podcast is back, tapping into the Things, Adventures, and People fueling life in the Sierra Nevada. Hosts Mike Peron and Rob Galloway return to the studio to share stories and voices from around the basin, catching listeners up on what's happening across the Tahoe region. In this episode, they sit down with Amy Ohran, President & Chief Operating Officer of Palisades Tahoe in Olympic Valley — one of the most storied ski resorts in the United States. The conversation explores both her personal journey in the industry and the evolving legacy of Palisades Tahoe itself. Ohran joined Palisades Tahoe in September 2024, bringing nearly 35 years of experience in the snow sports industry, much of it rooted in the Tahoe and Western mountain communities. Before stepping into her current role, she served as Vice President & General Manager of Northstar California, and spent two decades with POWDR, including two years as VP & GM of Woodward Mountain Centers and eight years as President & GM of Boreal Ridge Corp. Her career also includes 16 years at Mt. Bachelor, where she held multiple leadership positions such as Director of Staff & Skier Services and Director of Ski & Ride School — experience that helped shape her reputation as a thoughtful, people-centered mountain operator. Beyond resort leadership, Ohran is deeply involved in the broader ski industry and the Tahoe community. She serves on the boards of the National Ski Areas Association, Tahoe Fund, and North Tahoe Community Alliance, and has been a member of the Ski California Board Executive Committee since 2018, including a term as Chair from 2019–2020. In this episode, Tahoe TAP takes listeners inside the decision-making, collaboration, and vision required to lead one of the country's most iconic mountain destinations — and what that means for the future of winter sports, local communities, and the Tahoe region at large.

Leading shipping companies are joining forces to combat ocean plastic pollution through the launch of the Maritime Association for Clean Seas (MACS): a new industry alliance driving measurable reductions in plastic and operational waste at scale. Founded by Seven Clean Seas (SCS), an ocean impact organisation, MACS unites founding members including Berge Bulk, X-Press Feeders, and others from across the global maritime value chain. Clean Seas to tackle ocean plastic Our oceans underpin global trade and face mounting plastic challenges Oceans carry around 90% of global trade and provide livelihoods for more than 2 million seafarers worldwide. Yet they face unprecedented pressure, with 14 million tonnes of plastic entering and damaging marine ecosystems every year. While the maritime sector contributes only a small fraction of this pollution, even isolated cargo losses or poor waste handling on board or quayside can have serious consequences which could be prevented, especially with plastic pellets, films and light packaging. By advancing best practices, innovation, and collaboration across the value chain, the industry can play a pivotal role in reducing plastic leakage and protecting the very waters it relies on. A pivotal moment for maritime sustainability MACS builds on the IMO's established Plastic Marine Litter Action Plan and responds to the growing global sentiment for coordinated, industry-wide action on plastic pollution. As scrutiny around environmental and community impact intensifies, MACS creates a unified front for maritime players to reduce plastic use, share best practices, and inspire change across adjacent sectors with even larger plastic footprints. Collective action for measurable impact MACS builds on SCS' track record of tackling plastic pollution at its source. Operating in some of the world's most polluted coastal regions, SCS develops holistic certified recovery projects that not only recover ocean plastic but also deliver fair employment and community impact on the ground. The Association brings maritime leaders together to tackle two core objectives of ocean plastic recovery at scale and waste reduction across the maritime value chain, with the initial focus for 2026 on three key areas: Sustainable procurement and material use; Vessel waste measurement and reduction; And improved portside waste reception. These efforts align directly with the IMO's 2030 Action Plan. It also marks a key milestone in SCS' mission to recover 100,000,000 kilograms of plastic and improve 200,000 lives by 2030, proving how targeted collaboration can drive systemic change and inspire far-reaching environmental progress. "Seven Clean Seas has always believed in collective action as the most powerful lever for change," said Tom Peacock-Nazil, Founder & Chairman of MACS. "With MACS, we're providing the maritime industry with the tools it needs to make measurable progress against plastic pollution. Not in isolation, but together." Driving systemic change through collaboration Founding members Berge Bulk, Bernhard Schulte Shipmanagement (BSM), X-Press Feeders, and Britoil Offshore Services represent a cross-section of the global maritime sector, from bulk carriers and ship management to offshore operations. Their participation reflects a shared commitment to operational excellence, environmental leadership, and data transparency. "At Berge Bulk, the oceans are at the heart of our business, so we have always felt an obligation to protect them and a responsibility to keep them clean," said Michael Blanding, Head of Sustainability & Communications. "Our long-standing work with SCS has already delivered tangible results, and through MACS, we're proud to help lead a united industry response that can achieve change at scale." Francis Goh, Chief Operating Officer of X-Press Feeders, added, "As a global shipping company, we recognise the responsibility we have to safeguard the oceans that sustain global trade. Our collaboration with S...

In this episode, Ryan Magnon, Chief Operating Officer at Ithaka Hospitality Partners, shares how his team is reimagining food halls as vibrant “third places” that bring communities together. He explains why chef-driven concepts, flexible gathering spaces, and thoughtful experience design are fueling the rise of modern food halls, and what they reveal about how people want to connect today. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com The path to truly personalized, affordable medicine runs through data-driven operations, mature software, and disciplined execution. In this episode, Patrick Schinzel, Chief Operating Officer of Strive Pharmacy, shares his first-time HLTH insights and explores how Strive's nationwide compounding model delivers precision therapies with both speed and scale. He explains how a cash-pay pricing strategy broadens access, even as challenges remain for Medicaid and Medicare populations. From the operator's seat, Patrick highlights how analytics aligned clinical freedom with operational efficiency, out of 370 testosterone-boosting combinations, data revealed five consistently effective SKUs that improved delivery times, reduced costs, and enhanced outcomes without limiting physicians. He also details proactive potency testing on sterile lines to ensure efficacy, describes the shift from bespoke precision to “preferred” formulations for scalable personalization, and predicts that maturing software and robotics will soon make “lot size of one” production a reality. Tune in and discover how data, software, and intelligent operations are transforming personalized medicine into scalable, affordable care! Resources: Connect with and follow Patrick Schinzel on LinkedIn. Follow Strive Pharmacy on LinkedIn and visit their website! Email Patrick here.

We're bringing this episode back because listeners couldn't get enough the first time around. Cameron sits down with Tom Keiser, COO of Zendesk, to unpack how he helped scale the SaaS powerhouse to a billion-dollar trajectory. Tom shares how he bridged the gap between IT and operations, built cadence-driven execution rhythms, and created visibility across the business while keeping the culture humble, fast, and customer-obsessed.If you're leading a growing company and need a blueprint for scaling without suffocating the entrepreneurial edge… this one hits hard.Timestamped Highlights01:11 Meet Tom Keiser and his path from CIO to COO02:00 Early days: Capgemini, E&Y, and stepping into tech leadership05:27 What Zendesk actually does (and how it scaled globally)07:33 How SaaS changed the business–IT power dynamic08:55 Why CIOs must become business partners, not tech overseers10:54 The PMO strategy that keeps Zendesk aligned as it scales12:04 Tom's weekly operational cadence pulled from retail13:50 Turning insights into action: Sales, pipeline, and global adjustments15:37 How Zendesk avoids bureaucracy while growing fast17:39 Culture: The Danish “Humbled It” mindset19:36 Saying no without killing momentum20:57 Managing customer support when your whole business is CX23:38 Omnichannel done right: Continuous conversations, not disconnected pings26:14 Machine learning inside Zendesk Guide29:18 How Tom balances immediate execution with long-term scaling32:55 What smaller companies can learn from Zendesk's growth34:34 Vulnerability and learning to step into discomfort as a leader36:25 When to trust your team and when to drop into details37:51 How Zendesk's founder transitioned out of day-to-day execution39:18 Market risks, public cloud, open-source, and economic uncertainty39:46 What 5G will unleash for future customer experiences43:12 Building whole leaders, not siloed operators44:13 Tom's advice to his 21-year-old selfAbout the GuestTom Keiser is the Chief Operating Officer of Zendesk, where he oversees global operations, IT, enterprise analytics, security, and go-to-market execution for one of the world's leading customer experience platforms. With 25+ years of experience across retail, technology, and SaaS, Tom blends deep technical expertise with business-led operational leadership. Before Zendesk, he served as CIO at L Brands and spent years in management consulting at Capgemini and Ernst & Young.

In Part 2 of his conversation with Redeemed Director Nate Dewberry, Edward Graham, grandson of evangelist Billy Graham, reflects on what it means to be called to serve. After 16 years in the Army, Edward now leads through compassion and faith as Chief Operating Officer of Samaritan's Purse. He shares how God's heart has reshaped his understanding of success, purpose, and identity—reminding us that true leadership begins with humility and service.Segments/chapters25:45 A new role—but a similar mission—at Samaritan's Purse34:40 Maintaining perspective and hope despite witnessing crisis and cruelty40:27 Edward's love of hunting, the outdoors, and his hometown of Boone, N.C.43:54 You might be willing to travel the world to share the Gospel, but are you willing to cross the street?47:51 Closing thoughts: Even manly men need to have some tenderness in their heartsVisit The Redeemed's website for downloadable discussion question sets, show notes, inspirational articles, more resources, or to share your testimony.Join our Exclusive Newsletter: Signup today and be the first to get notified on upcoming podcasts and new resources!The Redeemed is an organization giving men from all backgrounds a supportive, judgment-free environment, grounded in Christian love without demanding participation in any faith tradition, where they can open up about their challenges, worries, and failures—and celebrate their triumphs over those struggles. Have a redemption story? Share your redemption story here. Interested in being a guest on our podcast? Email Nate@theredeemed.com Follow The Redeemed on Social Media: Podcast YouTube Facebook Instagram LinkedIn Twitter

In this episode, Ryan Magnon, Chief Operating Officer at Ithaka Hospitality Partners, explains why strong operations are defining hospitality performance today. Drawing on experience shaped by quality management at Capella, operational leadership at Chick-fil-A, and his early career as a U.S. Air Force officer, Ryan outlines what great operators do differently: study their business as intentionally as they run it, develop their people with purpose, and commit to constant improvement.He also breaks down the metrics, dashboards, and “listening posts” that reveal what's really happening inside an operation — and why understanding the guest journey is essential to staying competitive.Read the research:Q3 2025 Hotel Results: The Profit Story Behind the Numbers (Actabl)Q3 2025: How Hotels Pivoted to Protect Profitability (HotelData.com) A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Political acrimony in DC … GUEST Paul J McNulty ... spent over 30 yrs in Washington DC as an attorney in public service and private practice ... In 2005, the US Senate unanimously confirmed Paul McNulty to the position of Deputy Attorney General, the second in command at the US Department of Justice, and the Chief Operating Officer of the department’s 100,000 employees … he’s also just finished his tenure as the 9th president of Grove City College. 75 Vintage Songs to Help You Savor the Joy of the Season… GUEST Brett McCracken … senior editor & director of communications at The Gospel Coalition … author of “The Wisdom Pyramid: Feeding your soul in a post truth world” - and - “Uncomfortable: the awkward and essential challenge of Christian community”See omnystudio.com/listener for privacy information.

Ryan Magnon, now Chief Operating Officer at Ithaka Hospitality Partners, draws on nearly 14 years at Chick-fil-A to explain what hotels can learn from one of the country's most consistently high-performing service brands. In this conversation, he breaks down the cultural foundations Chick-fil-A refuses to compromise on, from aligning teams around purpose to maintaining uncompromising standards of excellence. Ryan also shares how intentional performance study, leadership clarity, and high-support/high-expectation environments translate directly into stronger hotel operations. Hospitality leaders will come away with practical ideas for elevating culture, inspiring teams, and driving excellence without burnout.Also see:Chick-fil-A's Drive-Thru Training Secret: Making 60 Seconds Count - Ryan MagnonHow Baseball Taught a Future Hotel COO Time Management and Hospitality - Ryan MagnonHow We Bring Independent Ideas to Life in Hospitality - Ryan Magnon & Scott Rohm, Ithaka Hospitality Partners A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Whether you're looking to advance in your current role, pivot to a new industry, or simply stay relevant, upskilling isn't optional anymore—it's essential. But where do you start? What should you actually learn? And how do you make time for it when you're already juggling work, family, and everything else? In this episode, Andrew talks with Raghu Krishnaiah, Chief Operating Officer at University of Phoenix, about how to create a successful upskilling strategy. Raghu shares the lessons he learned from transitioning his skills and experiences to a new industry, and makes the case to professionals about why upskilling in AI is a non-negotiable. Key Topics: Why 80% of your skills are transferable across industries The mindset shift that makes upskilling more fun Why prompt engineering is the baseline AI skill everyone needs to learn What to look for in a training program The top qualities employers look for: adaptability, flexibility, and a willingness to take risks Links & Resources: Follow Raghu Krishnaiah on LinkedIn here Join the Get Hired community on LinkedIn here Listen to more episodes of Get Hired with Andrew Seaman here

John Polis is the Chief Operating Officer and Chief Technology Officer at Star Mountain Capital.  John's career path has led him to play a pivotal role in transforming Star Mountain in private credit in the lower middle market. I spent time with John unpacking how data and technology can meaningfully shape investment management operations. We discuss his dual role, the build over buy approach of Star Mountain's tech stack, and how AI is transforming their investment and portfolio management processes. John shares lessons learned on team enablement, upskilling with AI, and designing platforms to scale. We also talk about Star Mountain's approach to training, talent development, and maintaining that edge. For emerging managers and seasoned professionals alike, John offers practical advice on technical strategy, data readiness, and staying true to your business plan in a competitive landscape. Learn MoreFollow Capital Allocators at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@tseides⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe to the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠mailing list⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Access transcript with ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Premium Membership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Editing and post-production work for this episode was provided by The Podcast Consultant (⁠⁠⁠⁠⁠⁠⁠⁠⁠https://thepodcastconsultant.com⁠⁠⁠⁠⁠⁠⁠⁠⁠)

Lisa Sawyer Derman is the Founder and CEO of Five Springs Infused Bourbon, a bourbon brand that blends Kentucky roots with modern, mixable flavor. Before launching Five Springs, Lisa spent more than 30 years in the global spirits industry, building and leading some of the world's top alcohol brands. Her career includes serving as Chief Operating Officer at Stoli Group, Head of Legal at Absolut, and the Head of the North Division at The Macallan. Drawing on her legal background and executive leadership experience, Lisa launched Five Springs in 2024 with three distinctive expressions—Vanilla Maple, Honey Sage, and Blood Orange—crafted to be enjoyed neat, on the rocks, or in cocktails. Five Springs is designed to make bourbon more approachable and inclusive for a wider range of drinkers and is currently available online nationwide and at retail in multiple states. WHAT'S COVERED IN THIS EPISODE ABOUT BUILDING A BOURBON BRAND Launching a spirits brand is nothing like selling a typical consumer product. The industry is heavily regulated, the three-tier system slows everything down, and it can take years before a product reaches a shelf. After spending more than 30 years as a lawyer and senior executive in the global spirits industry, Lisa Sawyer Derman knew the legal, operational, and financial pieces she would need to get right. Instead of starting with a big marketing push, she tested the product at home, refined the formulas with her family, and proved the concept in two markets before expanding. Her background in deals, regulation, branding, and operations helped her avoid costly mistakes and build a bourbon brand designed to be more approachable and mixable. In this episode of The Lawyer's Edge, Elise talks with Lisa about moving from legal roles into business leadership, launching in a highly regulated industry, learning from founders she worked with along the way, and how she used three decades of industry experience to shortcut the hardest parts of alcohol startups and launch a bourbon brand built for today's drinkers. 2:26 — How a summer mentor pulled her into alcohol beverage law 6:36 — Moving in-house and shifting from legal to deals and operations 11:39 — Using regulatory experience to reduce startup risk (labels, formulas, distributors) 15:05 — Kitchen experiments lead to the infused-bourbon concept for cocktails 18:59 — Testing before investing: launching first in New Jersey and Kentucky 23:35 — From behind-the-scenes lawyer to founder as the face of the brand 26:13 — Handling skepticism in a crowded category and staying with the strategy 29:33 — Advice to younger lawyers: training, mentors, specialization 33:26 — What she tells lawyers who want to start a business 35:49 — Trust your instincts instead of assuming anyone else knows better than you Mentioned In Legal Spirits: How One Lawyer Turned a Legal Career into a Bourbon Brand Five Springs Infused Bourbon | Instagram Get connected with the coaching team: hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE Today's episode is brought to you by the Ignite Women's Business Development Accelerator, a 9-month business development program created BY women lawyers for women lawyers. Ignite is a carefully designed business development program containing content, coaching, and a community of like-minded women who are committed to becoming rainmakers AND supporting the retention and advancement of other women in the profession. If you are interested in either participating in the program or sponsoring a woman in your firm to enroll, learn more about Ignite and sign up for our registration alerts by visiting www.thelawyersedge.com/ignite.

Ryan Magnon, Chief Operating Officer at Ithaka Hospitality Partners, returns to explore the early experiences that shaped his approach to leadership today. In this episode, he reflects on his formative years as a young Air Force officer and the lesson that defined his career: learning to rely on the expertise of the seasoned leaders who led him. Ryan explains how humility, trust, and listening became the foundation of his leadership style. Hospitality leaders will hear how these principles continue to guide how he builds teams and drives excellence across a modern hotel organization. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

About Harpaul Sambhi:Harpaul Sambhi is a serial entrepreneur and the founder of Magical, where he's building Agentic AI for healthcare to transform how people and systems interact in one of the world's most vital industries. Based in the San Francisco Bay Area, Harpaul combines a deep technical background with a passion for human-centered innovation. Before founding Magical in 2020, he built and sold Careerify to LinkedIn, where he later led product initiatives within LinkedIn Talent Solutions and Microsoft, helping shape the future of talent acquisition and HR technology.Alongside building companies, Harpaul has served as Entrepreneur in Residence at Bain Capital Ventures, Advisor at On Deck, and a Limited Partner in leading VC funds, including Bain Capital Ventures, iNovia Capital, and OnDeck. Earlier in his career, he authored Social HR (published by Thomson-Reuters) and lectured at the Schulich Executive Education Centre on innovation, technology, and the evolving workplace.At his core, Harpaul is guided by simple principles—striving to be a good human and a dedicated father, husband, son, brother, and friend—while working with great people to build great products that make a difference. A graduate of the University of Waterloo with a degree in electrical engineering, he continues to live by curiosity, humility, and the drive to create technology that serves people, not the other way around.About Doug Hires:Douglas Hires is a seasoned healthcare executive, consultant, and entrepreneur with over 35 years of leadership experience across the healthcare and information technology sectors. Based in Dallas, Texas, Douglas has built a distinguished career driving operational excellence, business transformation, and financial performance for some of the nation's leading healthcare organizations. His expertise spans providers, payers, government, and life sciences, and his track record includes accelerating growth, restructuring operations, and guiding organizations through strategic reinvention.Currently, Douglas serves as Executive Advisor at Magical, Managing Partner at JD Hires Advisory Group, and Founder & President of New World Wine Designs, where he combines his business acumen with his passion for fine wine and craftsmanship through bespoke wine cellar design and building. He also advises healthcare and sales organizations through roles with Healthcare IT Leaders and SalesSparx LLC, lending his strategic insight to help teams scale with precision and purpose.Previously, Douglas held multiple senior leadership roles at Optum, including Chief Operating Officer for OptumInsight Provider and COO of the Hospital Services Division, overseeing end-to-end revenue cycle operations for Dignity Health's 36 hospitals. His earlier career includes executive roles at Santa Rosa Consulting, 3M Health Information Systems, SoftMed Systems, and First Consulting Group, where he earned recognition as a respected thought leader and sought-after industry speaker.Things You'll Learn:Agentic AI surpasses automation by reasoning, adapting, and executing end-to-end workflows, thereby freeing healthcare workers from repetitive tasks.Healthcare organizations are already seeing results, such as doubling prior authorization volume while cutting staff needs and decision times in half.The shift from RPA to agentic AI mirrors the evolution from MapQuest to autonomous vehicles, smarter, smoother, and self-correcting.Successful AI adoption requires attention to change management and staff reallocation, not just technology deployment.Evaluating AI vendors using six key pillars (reasoning, adaptability, interoperability, agility, scalability, and fault tolerance) helps cut through the hype and identify real solutions.Resources:Connect with and follow Harpaul Sambhi on LinkedIn.Connect with and follow Doug Hires on LinkedIn.Follow Magical on LinkedIn.Visit Magical's website.

Episode 3 of The Voucher Series welcomes Monica Cook, Chief Operating Officer of NET Energy. As a recipient of Illinois Innovation Voucher funding, Monica Cook shares how NET Energy's customizable heating and cooling systems are driving greater sustainability across industries. Discover more of the Illinois Innovation Voucher Program and how it supports innovators like NET Energy: https://ilinnovoucher.istcoalition.org/

Ryan Magnon, Chief Operating Officer at Ithaka Hospitality Partners, shares how his early experience as a bat boy for the Atlanta Braves shaped his approach to hospitality and time management. He explains how serving players taught him the fundamentals of anticipating needs, managing time with intention, and developing habits of personal excellence long before he entered the hotel business. This episode explores how those lessons still inform his leadership today and why they matter for anyone operating in hospitality.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

This episode features Adam Hornback, BSN, RN, Chief Operating Officer of Hinkapin Health and Administrator of North Texas Team Care Surgery Center. He discusses transparent pricing, direct care models, and how ASCs can prepare for growth as more procedures shift from hospitals to outpatient settings.

This episode recorded live at Becker's 31st Annual The Business and Operations of ASCs features Greg Schooler, Chief Operating Officer, Cincinnati GI, CGI Anesthesia Associates, Anderson Endoscopy Center, LLC. He shares insights on maintaining ASC independence, leveraging AI to enhance efficiency and care quality, and the importance of strong teams in driving long-term success.

This episode recorded live at Becker's 31st Annual The Business and Operations of ASCs features Greg Schooler, Chief Operating Officer, Cincinnati GI, CGI Anesthesia Associates, Anderson Endoscopy Center, LLC. He shares insights on maintaining ASC independence, leveraging AI to enhance efficiency and care quality, and the importance of strong teams in driving long-term success.

This episode recorded live at Becker's 31st Annual The Business and Operations of ASCs features Greg Schooler, Chief Operating Officer, Cincinnati GI, CGI Anesthesia Associates, Anderson Endoscopy Center, LLC. He shares insights on maintaining ASC independence, leveraging AI to enhance efficiency and care quality, and the importance of strong teams in driving long-term success.

  Kim Bohr is a podcaster, author, and the Chief Operating Officer of SparkEffect, a company that helps business leaders and their teams optimize operations and create clear opportunities for growth and change.  Along the way we discuss – The Journey (1:30), Need for Coaching (12:15), Company Values (13:00), Career Transition and Out Placement (17:45), Trust Research (24:30), the right level of AI (30:00), the real cost of Executive Coaching (32:15), and Mindful "Hacks" (37:30). Note – at 24:30 of the recording, we discuss the Trust Research conducted by SparkEffect. The correct sample size was N301 (154 leaders and 147 individual contributors). To gain access to Trust Research and Trust "Playbooks" go online @ this hyperlink SparkEffect/memo/ Access the talents and services of Kim's team @ SparkEffect. Check out Kim's podcast @ Courage to Advance Podcast. This podcast is partnered with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Send a donation, large or small, through PayPal @LukeLeaders1248; Venmo @LukeLeaders1248; or our website @ www.lukeleaders1248.com. You can also donate your used vehicle @ this hyperlink – CARS donation to LL1248.  Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

This episode features Adam Hornback, BSN, RN, Chief Operating Officer of Hinkapin Health and Administrator of North Texas Team Care Surgery Center. He discusses transparent pricing, direct care models, and how ASCs can prepare for growth as more procedures shift from hospitals to outpatient settings.

This episode features Adam Hornback, BSN, RN, Chief Operating Officer of Hinkapin Health and Administrator of North Texas Team Care Surgery Center. He discusses transparent pricing, direct care models, and how ASCs can prepare for growth as more procedures shift from hospitals to outpatient settings.

SPONSORS: 1) MIZZEN & MAIN: Right now, Mizzen & Main is offering our listeners 20% off your first purchase at http://mizzenandmain.com , promo code JULIAN20 2) GHOSTBED: Right now, GhostBed's Black Friday Sale, you can get 25% off already-reduced prices, PLUS a free Massaging Neck Pillow with your mattress purchase. Just go to http://GhostBed.com/julian and use promo code JULIAN at checkout PATREON: https://www.patreon.com/JulianDorey (***TIMESTAMPS in description below) ~ Elizabeth Lane is an investigative journalist and Chief Operating Officer at UNIFYD TV. ELIZABETH's LINKS: X: https://x.com/imelizabethlane IG: https://www.instagram.com/elizabethlaneofficial/?hl=en FOLLOW JULIAN DOREY INSTAGRAM (Podcast): https://www.instagram.com/juliandoreypodcast/ INSTAGRAM (Personal): https://www.instagram.com/julianddorey/ X: https://twitter.com/julianddorey JULIAN YT CHANNELS - SUBSCRIBE to Julian Dorey Clips YT: https://www.youtube.com/@juliandoreyclips - SUBSCRIBE to Julian Dorey Daily YT: https://www.youtube.com/@JulianDoreyDaily - SUBSCRIBE to Best of JDP: https://www.youtube.com/@bestofJDP ****TIMESTAMPS**** 0:00 - John Kiriakou, Georgian Roots & Elizabeth's Story, JFK 11:15 - USSR & Gorbachev, Fascism vs Communism, Elites 22:49 - Brainwashing, Lobbying, CIA & Corporations 33:52 - Why Julian Thinks America is Still the Best, Economic Hitman 43:38 - JFK's Vision, NASA Moon Landing, Conspiracy Overload Problem 55:29 - Delusional Power, Soviet History, Joseph Stalin 1:07:36 - Types of Communism in USSR, Stalin vs. Leninists 1:26:02 - Generalizing Problems, Elites & Hitler during WW2 1:38:45 - Shadow Government, Relationship w/ Russia 1:48:08 - Vladimir Putin 2:03:00 - Putin Dictator Actions, Putin k1lling Nemtsov 2:13:15 - Julian's Hang Up With What is Happening Today 2:21:39 - Elizabeth's Coverage of Charlie Kirk Shooter's Trial 2:31:57 - Who is lying about Charlie Kirk Assassination, “Miracle” Tweet 2:42:06 - Stupid Conspiracies Around Charlie's D3ath, Investigating what happened 2:56:05 - Understanding counterarguments CREDITS: - Host, Editor & Producer: Julian Dorey - COO, Producer & Editor: Alessi Allaman - https://www.youtube.com/@UCyLKzv5fKxGmVQg3cMJJzyQ - In-Studio Producer: Joey Deef - https://www.instagram.com/joeydeef/ Julian Dorey Podcast Episode 355 - Elizabeth Lane Music by Artlist.io Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this episode of the Second in Command Podcast, guest host Sivana Brewer sits down with Matthew Rathje, Chief Operating Officer of TrueNorth Companies and long-time member of the COO Alliance.From starting in payroll and claims management to leading operations for a $165M insurance and professional services firm, Matt shares his journey of scaling from the ground up, balancing structure, culture, and human leadership. He offers practical insights on bringing clarity and accountability to fast-growing organizations, structuring meetings that actually move the needle, and building trust without falling into “artificial harmony.”Matt also opens up about navigating personal and professional adversity, from weathering the 2020 derecho storm that destroyed his family's home, to leading through COVID-19, and how those experiences shaped his leadership philosophy rooted in humility, collaboration, and optimism.Timestamped Highlights[00:01:20] – Matt's journey at TrueNorth and how he helped the company grow from a local firm to a $165M organization.[00:05:16] – Lessons from moving between individual contributor and leadership roles.[00:07:00] – How TrueNorth's leadership transition inspired a more unified executive vision.[00:09:20] – Preparing to step into the COO role and finding mentors in the process.[00:10:44] – Why Matt joined the COO Alliance and what he learned from peers in other industries.[00:13:00] – Building clarity and accountability through RIMs and RIOs (Relatable Impact Metrics & Objectives).[00:15:00] – Starting TrueNorth's organizational health journey with Patrick Lencioni's Table Group.[00:17:34] – How Lencioni's framework helped the team prioritize what's most important right now.[00:18:46] – Team effectiveness workshops and how vulnerability-based trust builds healthy organizations.[00:20:35] – How to identify “artificial harmony” and address it before it erodes team commitment.[00:24:32] – Balancing collaboration with decisive leadership.[00:26:03] – Structuring meetings for clarity, speed, and results.[00:29:40] – How personal adversity (a devastating storm) strengthened Matt's leadership perspective.[00:33:54] – Leading with empathy, gratitude, and perspective through crisis.[00:38:52] – Building trust and vulnerability across teams.[00:40:31] – Strengthening the CEO-COO relationship and defining complementary strengths.[00:42:42] – Using Vivid Vision to align the entire company around purpose and feeling.[00:46:14] – Launching The TrueNorth Way: the company's roadmap for a world-class client experience.Resources & MentionsThe Apple Experience by Carmine GalloUnreasonable Hospitality by Will GuidaraMeetings Suck by Cameron HeroldThe Five Dysfunctions of a Team by Patrick Lencioni (and the related Five Behaviors of a Cohesive Team framework)About the GuestMatthew Rathje is the Chief Operating Officer of TrueNorth Companies, a Midwest-based insurance and professional services firm dedicated to protecting and maximizing its clients' assets, resources, and opportunities.Since joining TrueNorth over a decade ago,...

In this inspiring conversation, host Whitney Reagan talks with Mariner's Chief Operating Officer, Cheryl Bicknell, JD, LL.M, explore leadership, growth and the lessons learned along the way. Cheryl shares insights from her path to COO, her approach to leadership, continuous development and the pursuit of one's highest and greatest use, and the values that continue to shape Mariner's culture and future.

Fleet Management Expertise and Optimization with Jeff Nieman In this episode, I sit down with Jeff Nieman, Chief Operating Officer at Merchants Fleet, to explore the evolving world of fleet management and logistics. With more than two decades of experience in the industry, including 20 years at Hertz Corporation, Jeff shares insights into the complexity of managing fleets across industries and the strategies organizations can use to optimize operations, cut costs, and maximize vehicle utilization—especially during times of economic disruption. Optimizing Fleet Management for Efficiency Jeff and I unpack the importance of efficient fleet management and the logistics behind moving goods and people. He explains how Merchants' product FleetShare helps companies solve utilization challenges by allowing shared vehicle access across business units. This approach not only improves efficiency but also reduces waste. Data analysis plays a key role in determining the right number of vehicles, while their digital platform provides businesses with seamless self-service vehicle access. Fleet-Sharing Innovation We dive into Merchants' groundbreaking fleet-sharing platform, designed to let businesses rent vehicles for short periods and even share them across companies during peak demand. This innovation reduces costs, generates revenue, and addresses common pain points like underutilized vehicles and storage expenses. Jeff also explains how this approach could support the transition to electric vehicles by helping organizations coordinate usage and overcome range limitations. The Role of AI in Logistics Our conversation also touches on the role of AI in fleet management and logistics. Jeff highlights both the opportunities and risks of implementing AI, particularly around governance, compute costs, and operational impacts. We agree that starting with simple, practical AI applications is the best way to build trust and results before moving into more advanced implementations. To learn more about how Merchants Fleet is transforming the industry, visit merchantsfleet.com.   https://www.merchantsfleet.com/merchants-fleet-appoints-jeff-nieman-as-new-senior-vice-president-and-chief-operations-officer/   https://www.linkedin.com/in/jeff-nieman-0991061b/ https://x.com/merchantsfleet https://www.linkedin.com/company/merchants-fleet/ https://www.instagram.com/lifeatmerchants    

In this episode of the Second in Command Podcast, guest host Sivana Brewer sits down with Dr. Melonie Boone, Chief Operating Officer of Edesia Nutrition, a Rhode Island–based nonprofit on a mission to end childhood malnutrition worldwide.Dr. Boone shares her inspiring journey from corporate HR and executive consulting to joining a purpose-driven organization where every product saves lives. She opens up about leaving her consulting career to relocate her family and help Edesia scale globally while staying rooted in its humanitarian mission.Together, Sivana and Melonie explore what it means to lead in a business where the stakes are life and death, balancing operational excellence with empathy, trust, and resilience. From creating healthy CEO-COO dynamics to rebuilding confidence after crisis, she offers grounded advice for leaders who want to make impact and results coexist.Timestamped Highlights[00:02:31] – Dr. Boone explains Edesia Nutrition's mission to eradicate malnutrition and how each box of product saves a child's life.[00:04:29] – The personal loss that inspired her to pursue work with deeper purpose.[00:06:27] – How consulting for Edesia's CEO turned into a full-time COO opportunity.[00:08:09] – Combining her lifelong drive to lead with her mother's legacy of service.[00:10:14] – What challenges she was first hired to solve and how her HR and strategy background helped.[00:13:13] – Transitioning from consultant to COO and setting early “ground rules” for success.[00:15:00] – Dividing responsibilities with the founder and managing blurred lines gracefully.[00:16:20] – Facing two major business disruptions in her first six months on the job.[00:18:47] – Learning to adapt her leadership style during crises and rebuild trust.[00:20:18] – The power of transparency and “fighting together” with the CEO.[00:22:29] – How her four academic degrees shaped her approach to leadership.[00:24:08] – The lesson behind “anyone can show the numbers, but what do they mean?”[00:26:05] – Knowing which “Melonie” to bring into each meeting—coach, operator, or psychologist.[00:27:28] – How she keeps the pulse across 14 departments with weekly updates and morale checks.[00:31:29] – Using technology and HRIS tools to streamline communication and one-on-ones.[00:34:18] – Building cross-functional buy-in before making any system change.[00:36:50] – Tracking team morale and staying intentionally visible to every shift.[00:38:42] – Leading with authenticity as an introvert in a people-driven culture.[00:41:26] – Creating connection and fun through culture rituals, bingo, and bagel Tuesdays.[00:44:43] – What's ahead: a 100,000 sq ft expansion, global growth, and personal goals for joy and balance.[00:47:00] – Her advice for aspiring COOs, current operators, and CEOs hiring their “number two.”Resources & MentionsEdesia Nutrition Plumpy'Nut® – Edesia's flagship product saving children worldwideChildren Can't Wait Campaign – Donate HEROic Leadership by Dr. Melonie BoonePaycor HRIS – Tool for one-on-ones, performance, and team engagementAbout the GuestDr. Melonie Boone is the Chief Operating Officer of Edesia Nutrition, a global...

On this episode of Animal Spirits: Talk Your Book, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Michael Batnick⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ben Carlson⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ are joined by Jonathan Shelon, Chief Operating Officer at KraneShares to discuss: the AI opportunity set, how to invest in private companies in an ETF, the differences between now and the dot-com bubble and the Kraneshares Artificial Intelligence & Technology ETF. Find complete show notes on our blogs... Ben Carlson's ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠A Wealth of Common Sense⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Michael Batnick's ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Irrelevant Investor⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Feel free to shoot us an email at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠animalspirits@thecompoundnews.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ with any feedback, questions, recommendations, or ideas for future topics of conversation. Check out the latest in financial blogger fashion at The Compound shop: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://idontshop.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Investing involves the risk of loss. This podcast is for informational purposes only and should not be or regarded as personalized investment advice or relied upon for investment decisions. Michael Batnick and Ben Carlson are employees of Ritholtz Wealth Management and may maintain positions in the securities discussed in this video. All opinions expressed by them are solely their own opinion and do not reflect the opinion of Ritholtz Wealth Management. See our disclosures here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://ritholtzwealth.com/podcast-youtube-disclosures/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Compound Media, Incorporated, an affiliate of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Ritholtz Wealth Management⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, receives payment from various entities for advertisements in affiliated podcasts, blogs and emails. Inclusion of such advertisements does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by the Content Creator or by Ritholtz Wealth Management or any of its employees. For additional advertisement disclaimers see here ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://ritholtzwealth.com/advertising-disclaimers⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

Where do you think you are on the wealth ladder? Just starting out and struggling to save? Sitting on six figures and wondering what's next? Or maybe you've hit a financial milestone—but it doesn't feel as life-changing as you expected.Today's episode is all about understanding what changes—and what should change—as you move up the financial ladder.My guest is Nick Maggiulli, author of The Wealth Ladder, a new book that introduces a six-level framework for wealth building and financial strategy. We dive into the key questions we all face on the journey to financial independence:How do you break out of Level 1 when you're living paycheck to paycheck?Is a side hustle actually worth your time—or just another distraction?And how should your mindset and money strategy evolve as your net worth grows?Plus, we explore his 0.01% spending rule and 1% earning rule—two powerful benchmarks to help you spend smarter and pursue income opportunities that truly move the needle.More about Nick: He is the Chief Operating Officer and a data scientist at Ritholtz Wealth Management. He's also the author of the blog Of Dollars and Data and the books Just Keep Buying and The Wealth Ladder. Hosted on Acast. See acast.com/privacy for more information.