Podcasts about Chief operating officer

Are you secretly worried your growth will wreck the “family” vibe in your business or that tighter systems will make top talent leave? In this episode, Sivana Brewer interviews Erica Wright, COO of VRA Realty, whose systems-first playbook catapulted the brokerage from 85 to 115 agents, spanning five states.They dig into the raw truth of building infrastructure for explosive scale (without losing loyalty), balancing tough accountability with real compassion, and leading teams remotely while launching new ventures abroad. Discover how Erica harnessed her psychology and sales background to build trust, manage visionaries, and create a culture where hard conversations actually drive growth.Don't miss this episode if you want to avoid costly attrition, burnout, and lost culture. Listen now for exclusive, actionable insights. These proven moves aren't taught anywhere else!Timestamped Highlights[00:00] – Erica's bold entry: transforming chaos into compliance with her first CRM rollout [05:51] – How a psychologist became an operations powerhouse (and opened 8 offices in 6 months) [09:45] – Balancing ambition and deep family ties after personal loss—the surprising lessons for remote executives [13:46] – Color-coded calendars and time-blocking rituals: how Erica runs five business lines from Mexico [16:01] – Her step-by-step playbook for deciding what to delegate, outsource, or tackle solo [19:11] – The “idea overwhelm” dilemma—how to hold visionaries accountable to the real mission [21:37] – Inside the first 90 days: building trust, rolling out new systems, and avoiding agent revolt [25:27] – The truth about “family cultures”: love, accountability, and how to fire without guilt [28:07] – Why being COO feels lonely (and what to do about it, ven if you're building a team abroad) [31:31] – Emotional management, therapy sessions, and creating radical honesty in a high-turnover industry [39:28] – Erica's regrets—and #1 advice for any new COO about setting boundaries with their CEO [41:05] – Her next big move: remote work, funds management, and two brand-new business launchesAbout the GuestErica Wright is the Chief Operating Officer of VRA Realty, a fast-growing boutique real estate brokerage now spanning five states and over 115 agents. Known for her powerhouse systems mindset and global operations expertise, Erica engineered VRA's scale through smart hiring, process revamps, and authentic relationship-building. She brings a rare blend of psychology, direct sales, and hands-on leadership from international markets, transforming loosely organized teams into high-accountability, high-loyalty cultures. Erica is also the founder of Steven's Wings, a nonprofit for underserved youth, and is launching “This Might Be a Bad Idea”—a podcast about life and leadership abroad.

A laser-focused servant leader who uses a “Rise Together” approach to elevate the culture and achievement levels of the University of Toledo Athletic Department. The road Bryan took leading-up to the University of Toledo included positions as Deputy AD and Chief Operating Officer at Washington University, Senior Associate Athletic Director at Rice University, and administrative roles with the University of South Carolina and the NCAA Office in Indianapolis. He serves on the NCAA Division I Sports Oversight Committee and NCAA Division 1 Committee on Infractions. Bryan has received numerous accolades including the prestigious Sports Business Journal Forty Under 40 and the Twenty Under 40 Community Leadership Award for Northwest Ohio. He earned a law degree from the University of South Carolina and an undergraduate degree in history from Wofford College. While at Wofford Bryan was a standout student-athlete who was a starting defensive lineman and captain of the football team.Host/Executive Producer; Brad Rieger, Audio Engineer/Production Coordinator; Kerry Schwable, Social Coordinator; Tim McCarthy, Graphic Designers: Stephen Shankster/Jeremy Thomas. Content made possible by Cooper-Smith Advertising LLC 2023

In this episode, I sit down with Gary Stapleton to unpack the complexity of small intestinal bacterial overgrowth and why it is so often overlooked in clinical practice. We discuss the true prevalence of SIBO, how it contributes to both digestive and systemic symptoms, and why accurate diagnosis is essential for meaningful treatment outcomes. Gary shares his expertise on breath testing as the cornerstone of proper SIBO diagnosis. We break down the differences between glucose, lactulose, and fructose substrates, explain when each should be used, and highlight common testing errors that can lead to confusion or misdiagnosis. This portion of the conversation brings clarity to a topic that is frequently misunderstood. We also explore how SIBO overlaps with other gastrointestinal and systemic conditions and why an individualized approach matters. This episode provides a practical framework for understanding SIBO testing and treatment and is essential listening for anyone looking to move beyond trial and error and toward precision based gut health care.   Key takeaways: SIBO is characterized by an abnormal increase of bacteria in the small intestine, often leading to digestive and systemic health issues. Accurate testing and proper preparation are crucial for a reliable diagnosis of SIBO. The choice of substrate (glucose, lactulose, fructose) plays a critical role in breath testing accuracy. Understanding the symptoms and co-occurring conditions of SIBO can guide effective treatment strategies. Collaboration between laboratories and healthcare practitioners is essential for optimal patient care and treatment outcomes.   More About Gary Stapleton:   Gary Stapleton is the founder and Chief Executive Officer of Aerodiagnostics, LLC, where he focuses on advancing diagnostic accuracy and improving clinical decision making in functional and gastrointestinal health. With decades of leadership experience in healthcare diagnostics and pharmaceuticals, Gary brings a deep understanding of how precision testing can transform patient outcomes. Prior to founding Aerodiagnostics, Gary held senior executive roles across major healthcare organizations, including Chief Operating Officer at Calloway Laboratories, Vice President of Sales and Marketing at Bausch & Lomb, and leadership positions at Caris Life Sciences and Lerner Medical Devices. Earlier in his career, he spent 14 years at AstraZeneca, where he played a key role in the launch and commercialization of multiple blockbuster therapies. A former member of the United States Marine Corps, Gary combines disciplined leadership with a passion for innovation in healthcare. He holds an undergraduate degree from Long Island University and an MBA, and founded Aerodiagnostics. Website Instagram Connect with me! Website Instagram Facebook YouTube

Are drones redefining ethical hunting, or quietly eroding fair chase traditions across America?   Modern hunting and fishing live at the intersection of tradition and technology; and few debates expose that tension like drones in the field. Corey Mason, Chief Operating Officer and Executive Vice President of Conservation for the Wild Sheep Foundation and CSF Board Member, sits down with Sportsmen's Voice host Fred Bird to unpack one of the most pressing ethical questions facing today's hunters: where does fair chase end when technology begins?   The conversation dives deep into how drones, thermal imaging, and real-time reconnaissance are increasingly used for scouting and game recovery. While many hunters view these tools as a way to reduce unintended waste and improve recovery after a shot, others worry they create an unfair advantage that undermines the core principles of ethical hunting. Drawing from recent legislative action in states like Montana, Corey explains how agencies are attempting to place guardrails around drone use while still respecting hunter responsibility.   Gain insight into how wildlife managers account for recovery rates, wounding loss, and harvest success when setting population goals for big game species like deer, elk, and wild sheep. The discussion also explores parallels to shed hunting pressure, tracking dogs, and digital tools like mapping apps illustrating how individual technologies may seem harmless, but collectively shift the balance between hunter and animal.   Beyond policy, this episode captures the deeper cultural stakes: heritage, effort, and respect for wildlife. For anyone invested in hunting ethics, conservation science, and the future of fair chase in the outdoors, this is a conversation that challenges assumptions and demands thoughtful reflection. Get the FREE Sportsmen's Voice e-publication in your inbox every Monday: www.congressionalsportsmen.org/newsletter    Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, I sat down with Thomas Gaffney to unpack what's really happening as blockchain and real-world asset tokenization quietly reshape real estate, finance, and ownership. We talked about how mortgages are moving on-chain, why transparency could prevent another 2008-style collapse, and how people may soon pay mortgages and car loans with crypto. We also explored Bitcoin as digital gold, fractional ownership of massive assets like apartment buildings, and why blockchain's biggest impact will mostly happen behind the scenes. This conversation completely reframed how I see the future of money, real estate, and risk. About Thomas Gaffney: Thomas Gaffney is the Chief Operating Officer of OFA Group, a public company focused on architectural design, AI-driven innovation, digital assets, and real-world asset tokenization. He's served in this role since March 2024 and brings over a decade of experience as a startup financing attorney, guiding technology companies from seed stage through IPO and strategic exits. Thomas's expertise spans venture capital financing, equity structuring, and navigating complex legal frameworks in tech and finance. He holds a bachelor's degree in political science from Penn State University and a Juris Doctor from Wake Forest University School of Law. Under his leadership, OFA is advancing blockchain infrastructure and real-world asset tokenization through platforms like Hearth Labs. Connect with Thomas Gaffney & OFA Group • LinkedIn: Thomas Gaffney / OFA Group• Website: ofacorp.com• Public Ticker: OFAL About Justin: After investing in real estate for over 18 years and almost 3000 deals done, Justin has created a business that generates 7 figures in active income through wholesaling and fix and flipping as well as accumulating millions of dollars of rental properties including 5 apartment buildings, 50+ single family homes, and 1 storage facility Justins longevity in real estate is due to his ability to look around the corners, adapt to changing markets, perfecting Raising private capital, and focusing on lead generation which allows him to not just wholesale and fix & flip, but also accumulate wealth through long term holds. His success in real estate led him to start The Entrepreneur DNA podcast and The Science Of Flipping podcast and education company, and REI LIVE where he's actively doing deals with members. He has coached and mentored thousands of aspiring and active investors over the last decade. Connect with Justin: Instagram: @thejustincolby YouTube: Justin Colby TikTok: @justincolbytsof LinkedIn: Justin Colby Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, Cody sits down with special guest J. Viola, Chief Operating Officer at Hotel Interactive, to pull back the curtain on one of the most impactful event series in hospitality: BITAC.Cody and J. dive into what truly sets BITAC events apart from traditional conferences—from the highly curated format to the quality of relationships built in the room. If you've ever felt overwhelmed or underwhelmed by large trade shows, this episode explains why BITAC continues to stand out year after year.

Phenom, the leader in applied AI that helps organizations hire faster, develop better, and retain longer, today announced it acquired Included, an AI-native agentic people analytics platform that surfaces actionable insights for faster, smarter workforce decision-making. https://hrtechfeed.com/phenom-acquires-included-ai/ Employers.io has acquired Job-Applications.com with one clear goal: rebuild it for today's job market while keeping what made it useful in the first place.   https://hrtechfeed.com/employers-io-acquires-job-applications-com-to-rebuild-and-modernize-a-trusted-job-search-platform/ A couple of new CEo announcements Oyster®, the global employment solution to employ, pay, and care for distributed teams, today announced the appointment of Hadi Moussa as Chief Executive Officer. Moussa succeeds founder and CEO Tony Jamous, who will move into the new role of Executive Chairman with a focus on long-term vision and strategy. This founder-led transition will accelerate Oyster's growth and its mission to scale global employment equality. It will also strengthen the company's ability to support customers as they navigate AI-driven workforce transformation and expand global teams with confidence. Textio, a leader in building tools that help high-growth companies recruit and coach high-performing teams, today announced that its board has appointed Colleen Gallagher, currently Chief Operating Officer, as the company's next Chief Executive Officer. https://hrtechfeed.com/hr-tech-executive-moves/ The HRIS Manager provides strategic, functional, and technical leadership in the development, implementation, and optimization of HR systems across Henry Crown and Company (HCC), CC Industries (CCI), and portfolio companies under management agreements.  https://hrtechjob.com/jobs/196263282-hris-manager Learn more about your ad choices. Visit megaphone.fm/adchoices

What if the key to advancing your career was less about climbing the ladder and more about knowing yourself? In this episode of UNSCRIPTED, host Sarah Nicastro sits down with Stand Out 50 2025 leader Adam Gloss, Chief Operating Officer at Impel, to explore why self-awareness is your greatest leadership asset. The two discuss how to identify what truly drives you (and what doesn't) and the strategies to build a career aligned with your values—not just your ambitions. 

In this episode of the Finovate Podcast, host Greg Palmer connects with Brent Biernat, Senior Vice President and Chief Operating Officer at COCC, a finalist in the Finovate Awards for Best Back Office Solution and Executive of the Year. Brent shares his journey of over 30 years with COCC, highlighting his passion for community banking and the company's mission to support small businesses and consumers. COCC, a core and digital banking services provider for over 150 clients in the Northeast, operates under a unique cooperative structure that fosters long-term vision and prioritizes customer needs over short-term profitability. Brent delves into the advantages of COCC's cooperative model, which ensures that all shareholders are active customers and board members are CEOs of financial institutions. This structure promotes trust, transparency, and open communication, allowing COCC to tailor its technology and services to meet the specific needs of each institution. Brent emphasizes the importance of building strong relationships with customers, where mutual understanding and collaboration lead to better outcomes. He also discusses how COCC's Strategic Development Council and regular executive visits help maintain alignment with customer goals and ensure continuous improvement. The episode also highlights COCC's recent recognition in the American Bankers Association (ABA) survey, where it ranked number one across multiple categories, including service, technology, and contract fairness. Brent shares insights on the importance of fully utilizing technology and maintaining transparent, long-term partnerships. He offers advice to financial institutions evaluating core relationships, encouraging them to prioritize adaptability, trust, and shared growth. This engaging conversation underscores the value of collaboration and innovation in the fintech and banking sectors. More info: COCC: https://www.cocc.com/ ; https://www.linkedin.com/company/cocc/ Brent Biernat: https://www.linkedin.com/in/brent-biernat-b542bb/ Greg Palmer: https://www.linkedin.com/in/gregbpalmer/ Finovate: https://www.finovate.com;https://www.linkedin.com/company/finovate-conference-series/ Finovate Awards: https://informaconnect.com/finovate-industry-awards/ #Finovate #COCC #Banking #CreditUnions #banks #finovateawards #awardsfinalist #digitalbanking #podcast #fintechpodcast #financialservices #innovation #backoffice #ai #digitraltransformation #fintech #finserv #modernization #innovation #communitybanking

If you think storytelling is just for the stage, think again. In this week's episode of Consulting Matters, I sat down with not one but two former Disney executives—brothers Bob and Rick Allen—who know the real power of story: not just to entertain, but to lead, influence, and change minds. Their Disney roots run deep (102 years combined, starting with their dad, who worked alongside Walt himself). But what they reveal goes far beyond theme parks and parades. Tune-in To Hear: Why story—not data—is the consultant's real superpower A behind-the-scenes look at how Disney embeds story into everything (including spreadsheets) The 6 storytelling elements every coach and consultant should master Why does how you share your ideas matter more than how smart your ideas are How to use story to influence even the most results-driven executives And yes, we swap some epic Disney tales, from launching resorts like Animal Kingdom Lodge to transforming a Disney division into a private company (and surviving 9/11 with a Navy contract!). If you love Disney, storytelling - or just want to coach and consult with more meaning - this episode is a must-listen. Chapters: 01:32 Disney Family Legacy and Its Impact 16:46 From Disney to Entrepreneurship 23:30 The Power of Storytelling 39:14 Engaging Through Anecdotes 43:54 Influencing Through Connection 56:32 Zenovation: Merging Mindfulness and Innovation 01:00:00 Tales of Mouse and Men: Insights from Disney 01:02:20 Building a Collaborative Network Next Steps: Notice where your message stops landing: Pay attention to the moments where you explain what you do, but people still look unsure. That is often a sign that the story is missing, not the expertise. Start with the picture before the process: In your next conversation or proposal, describe what changes when the work is successful before explaining how you get there. Stories help people see themselves in the outcome. Get support clarifying your message: If this episode made you realize you need help communicating the value of what you do, I created a free messaging guide to help. It includes four simple questions designed to help you move from confused to confident, with messaging that makes the right clients say, “Where have you been? I need you.” Download it here: https://www.betsyjordyn.com/confused-to-confident Other episodes you may enjoy: How to Shape What Clients Think You're Worth with Casey Brown (Ep143) Inside My Brand Messaging Process (and Why It Always Works) (Ep140) The Curse of Knowledge: Why Your Expertise Might Be Hurting Your Message (Ep139) About my guests: Rick Allen began his Disney career sweeping the streets of Main Street, U.S.A. at Magic Kingdom, a role that launched a 43-year journey with Walt Disney World. Over the course of his career, Rick spent 24 years in executive leadership across theme parks and resort hotels, served on the grand opening team for Disneyland Paris, and led the operations design and opening of Disney's Art of Animation Resort. After retiring from Disney, Rick served as Chief Operating Officer for Give Kids The World and later as COO for the 2022 Special Olympics USA Games. He now consults with organizations in hospitality and experience design and serves on the board of Shepherd's Hope, a nonprofit providing free healthcare to the uninsured in Central Florida. Rick is passionate about unleashing the power of inspiration to elevate customer experience. Bob Allen is the Chief Storytelling Officer at IDEAS and brings decades of creative leadership from across Disney's entertainment and production legacy. He began his career in the entertainment industry as a musician at 16 and went on to hold key roles in Disneyland's Live Entertainment division, contributing to major productions including the Main Street Electrical Parade. Bob later worked as a writer and producer with Walt Disney Imagineering, helping develop attractions for EPCOT, and went on to lead film, tape, and multimedia production for Tokyo Disneyland. After relocating to Walt Disney World, Bob held senior leadership roles including Director of Film and Tape Production and Vice President of Disney Production Services, overseeing creative operations at Disney-MGM Studios. Today, Bob focuses on concept development, experience design, and branding, helping organizations harness the power of story to create meaningful, memorable experiences. About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. And together, we're gonna have a conversation about what storytelling really is, why it matters so much more than most consultant-coaches realize, and how to use it to elevate your influence and impact.

Are you secretly wondering if your team has what it really takes to scale across borders, cultures, and chaos?In this episode, Jim Lutzweiler sits down with Jim Lutzweiler, Global COO at ForAfrika, to pull back the curtain on what actually makes world-class teams tick. From the dirt floors of Ghana to the boardrooms of Fortune 500s, Jim's been the fixer for mission-driven giants—solving people, culture, and growth puzzles in over 100 countries.If you're tired of surface-level leadership advice and ready to learn the real, gritty skills for building resilient teams, breaking silos, and driving impact under fire, this conversation is your competitive edge. Listen now to dodge the pain and political landmines of hiring wrong, failing succession plans, or losing visibility on what actually matters.This episode delivers battle-tested wisdom for COOs who want to thrive. Miss it, and you'll be left behind. Only here will you find these raw, proven insights. Don't skip this one.Timestamped Highlights[00:00] – The no-surprises rule that keeps leadership out of the headlines (and how silence wrecks your team's brand)[02:10] – From Peace Corps mud huts to C-suite: why relentless curiosity built Jim's game-changing career trajectory[05:33] – Why hiring for passion isn't enough—developing the DNA for unstoppable teams across 8 countries[12:17] – When a single email kills your funding: navigating shock, recovery, and reinvention under global donor cuts[16:48] – The “BMW engine” mentality that rewired how Jim builds high-output teams[20:07] – How to spot (and fix) hidden silos—and why most leaders get blindsided[34:10] – In-person secrets: the critical moves that build (or break) trust when screens won't cut it[51:31] – Working with visionaries: telling your CEO the hard truth and loving your “number two” seatAbout the GuestJim Lutzweiler is the Chief Operating Officer at ForAfrika, an NGO transforming lives by unlocking Africa's resources to help its people thrive. With over 25 years of experience in international development, including work across 100 countries for governments, NGOs, and Fortune 500 companies, Jim is recognized for building resilient teams, leading successful change initiatives, and managing complex projects at scale.

Welcome to Awakening Aphrodite — the podcast that helps you reconnect with your feminine energy, reclaim your vitality, and live in harmony with your body, mind, and spirit.In each episode, holistic health expert Amy Fournier shares inspiring conversations with expert guests, blending ancient wisdom and modern science to offer practical tools that help you thrive in today's fast-paced world.Featured Guest: Anthony SmithAnthony Smith is the Chief Operating Officer and co-founder of EMFSafe, makers of the EMFSafe EMF Remote Cut Off Switch that helps people dramatically reduce EMF exposure in their homes, especially where they sleep. After starting his career with British Airways in the UK, Anthony moved to the US and built a diverse background as a professional photographer, web designer, and product developer in sales and marketing for health related products, before dedicating over a decade to hands-on EMF mitigation. Inspired by watching family and friends with significant health challenges find relief through “alternative” tools like red light therapy and EMF reduction when conventional routes fell short, and shaped by his years in pastoral ministry roles in Oregon, Anthony now focuses on educating people about the often ignored “dark side” of modern technology and how simple, decentralized solutions can transform their homes into true healing spaces.Products Related/Mentioned in This EpisodeShop Amy's curated favorite products for the Holidays (with discounts!): ⁠⁠⁠⁠⁠⁠https://amyfournier.com/recommended-products/⁠⁠⁠Shop EMFsafe products & use coupon “AMY10” to save 10% on your purchases!https://amyfournier.com/emfsafe/Check Out Amy's Sacral & Heart Guided Video Meditation: ⁠https://amyfournier.com/heart-sacral-meditation/⁠Episodes Related/Mentioned in This Episode:116. The Biology of Femininity and EMFs With Dr. Elizabeth Plourde C.L.S., NCMP, PhD (Part I)266. Electroculture, EMFs, Red Light, and Maximizing Mitochondria with Biologist Carrie Bennett263. Why Light Is the Most Overlooked Nutrient with Dr. Alexis CowanTimestamps:00:00 Intro09:48 Anthony's Background10:58 Red Light Therapy11:49 EMF Basics14:05 EMF & Health26:12 Reduce Exposure29:09 Sleep Sanctuary32:17 Home EMF Testing48:25 Vehicle & WiFi EMF53:21 Grounding Methods01:01:15 Success Stories01:15:46 Wrap-UpStay Connected & Support the Show!If this episode inspired or helped you, it would mean the world to us if you would leave a 5-star rating and review — it really helps us and thank you!Join Amy's⁠⁠⁠ ⁠⁠⁠Email List⁠⁠⁠⁠⁠⁠ for holistic health tips, updates & exclusive content: https://amyfournier.com/contact/Be the first to hear when Amy's upcoming online course & community, Goddess Rising: Thriving In The 4 Stages of Womanhood, is open for applications:⁠⁠⁠ ⁠⁠⁠https://amyfournier.com/contact/⁠⁠⁠⁠⁠⁠Connect With AmyWebsite:⁠⁠⁠⁠⁠⁠ https://amyfournier.com⁠⁠⁠⁠⁠⁠YouTube:⁠⁠⁠ ⁠⁠⁠Awakening Aphrodite Podcast / FitAmyTV⁠⁠⁠⁠⁠⁠Instagram:⁠⁠⁠ ⁠⁠⁠@fitamytv⁠⁠⁠⁠⁠⁠Facebook:⁠⁠⁠ ⁠⁠⁠Amy Fournier⁠⁠⁠⁠⁠⁠Email: ⁠⁠⁠amy@amyfournier.com⁠⁠⁠Guest Contact Infoanthony@emfsafeinc.comwww.LiveEMFSafe.com

"I thought I understood healthcare—until I had cancer." Beth Ratliff had spent her entire career in healthcare operations. She'd built multi-site clinical systems, led digital transformations, and risen from physical therapist to C-suite executive. But when she was diagnosed with colon cancer, she discovered something that would fundamentally change how she leads. And it had nothing to do with clinical protocols or operational efficiency. Today, as Chief Operating Officer of Premise Health, Beth has built a reputation in Nashville's male-dominated healthcare executive world for an approach that shouldn't work, but does. She talks openly about being in recovery for 30 years. She shares her cancer journey in board meetings. And somehow, this vulnerability hasn't weakened her position; it's made her one of the most influential operators in the industry. There's something Beth figured out early in her career that most leaders miss: the moment when you realize you're not the best clinician in the room is exactly when you're ready to lead. What she learned on a Toyota manufacturing floor as a young physical therapist became the foundation for a leadership philosophy that combines systems thinking with something that can't be taught in business school but can be learned through lived experience. In this conversation, Beth reveals how she's navigated being consistently underestimated, why she applied for jobs she wasn't qualified for, and what changed in those terrifying moments coordinating her own cancer care that transformed her entire approach to building healthcare organizations. This isn't inspiration about overcoming adversity. It's a masterclass in strategic authenticity from someone who's figured out how to use her platform without making it about herself. Key Takeaways: How to turn being underestimated into your competitive advantage in male-dominated executive spaces The career strategy Beth used to land leadership roles she wasn't "technically qualified" for—and why more women need to do the same What Beth learned on Toyota's factory floor that transformed how she thinks about healthcare leadership Beth's framework for sharing deeply personal experiences without making it about yourself—and why this matters for organizational impact Why patient care technology keeps failing—and the missing ingredient that actually changes outcomes The unconventional way Beth built her advisory board using both real executives and AI-powered mentors How Beth gets her entire organization aligned when everyone claims competing priorities are equally important The critical difference between mentors and sponsors—and how to cultivate both strategically About the Guest: Beth Ratliff is Chief Operating Officer at Premise Health, where she oversees clinical operations, technology integration, and business processes for a nationwide healthcare organization serving employer clients. She started her career as a physical therapist on Toyota's manufacturing floor, where she learned the process improvement discipline that would eventually take her to the C-suite. Beth is a Nashville Health Care Council Fellow, a colon cancer survivor, and has been openly in recovery for 30 years—leading Premise Health to become certified as a recovery-friendly workplace where personal challenges become professional superpowers. Chapters 00:00 - Introduction at Nashville 01:43 - Succeeding as the Only Woman in the Room 04:09 - From Physical Therapist to Power Broker 07:17 - Learning from Cancer: The Patient Experience 10:30 - Recovery Friendly Workplace and Personal Journey 16:10 - The Growing Onsite Clinic Movement 18:32 - Ruthless Prioritization as a Leader 22:08 - Building Your Personal Board of Advisors Guest & Host Links Connect with Laurie McGraw on LinkedIn Connect with Beth Ratliff on LinkedIn Connect with Inspiring Women Browse Episodes | LinkedIn | Instagram | Apple | Spotify

Shabbat Teaching with guest speaker Rabbi Ashira Konigsburg at Temple Beth Am, Los Angeles, January 10, 2026. (Youtube/Zoom) Rabbi Ashira Konigsburg is the Chief Movement Strategy Officer for the United Synagogue of Conservative Judaism (USCJ) and the Rabbinical Assembly and the Chief Operating Officer for the Rabbinical Assembly. In this combined role, she leads the Conservative/Masorti Movement in re-envisioning the future of Jewish life and communities for the next generation. Rabbi Konigsburg graduated with a master's in Talmud and Rabbinics and was ordained by the Jewish Theological Seminary. A native of South Florida, she spent her undergraduate years at the University of Maryland and has spent many summers in various roles at Ramah Darom in Georgia, including directing the climbing program. Ashira currently serves as a member of the board and steering team of Kehilat Hadar, an independent minyan. She also volunteers as a Disaster Spiritual Care Chapter Coordinator and Disaster Action Team Supervisor for the New York City region of the American Red Cross. She enjoys traveling, hiking, climbing, and reading in her remaining free time. (Youtube/Zoom)

In this episode, Airica Powell-Steed, Ed.D, MBA, RN, CSSMBB, FACHE, FAAN, IASSC - Interim Executive Vice President and Chief Operating Officer, Loretto Hospital Network, shares hard-earned lessons leading safety net hospitals through financial distress and workforce exhaustion, emphasizing people-centered change management and community-driven transformation.

Feliks Banel's guest on this BONUS EPISODE of CASCADE OF HISTORY is Mike Shirts, longtime – and recently retired - Chief Operating Officer of Rosauers Supermarkets, the Spokane-based regional grocery store chain. Shirts worked for the company for more than 50 years, starting out bagging groceries as a teenager in 1974. In this conversation, we go deep on the history of the chain, which traces its roots to a single location in Spokane in the 1930s and now operates stores in four states. We cover the post-World War II evolution and ownership changes in the late 20th century, as well as the continued commitment to doing business in ways that might still be called “old school.” Rosauers History: https://www.rosauers.com/why-rosauers/history CASCADE OF HISTORY is broadcast LIVE most Sunday nights at 8pm Pacific Time via flagship station SPACE 101.1 FM in Seattle and gallantly streams everywhere via www.space101fm.org. The radio station broadcasts from studios at historic Magnuson Park – located in the former Master-at-Arms' quarters in the old Sand Point Naval Air Station - on the shores of Lake Washington in Seattle. Subscribe to the CASCADE OF HISTORY podcast via most podcast platforms and never miss regular weekly episodes of Sunday night broadcasts as well as frequent bonus episodes. "LIKE" the Cascade of History Facebook page and get updates and other stories throughout the week, and advance notice of live remote broadcasts taking place in your part of the Old Oregon Country.

John Gibbons spoke to Paul Cuttill, Chief Operating Officer at Liverpool Football Club about the changes to searches at Anfield this season, why they have brought it in and what improvements they are looking to make. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Join us for an enlightening conversation with Kim Bohr, President & COO of SparkEffect, as we explore how to navigate disruption without fracturing trust. In this episode, Cam and Otis delve into Kim's innovative approach to leadership and organizational resilience through the SparkEffect Trust Elasticity™ framework."Trust is the foundation of performance," Kim explains, sharing her insights on aligning strategy with human-centered practices. From discussing the challenges of AI integration and leadership turnover to offering practical advice on building resilient teams, this episode provides a roadmap for leaders facing today's volatile business landscape.Whether you're an executive navigating change, a team leader seeking to enhance trust, or simply interested in the dynamics of organizational performance, Kim's expertise offers valuable guidance for fostering resilience and driving success.More About Kim:Kim Bohr is the President & Chief Operating Officer at SparkEffect, where she leads the firm in helping executive teams navigate disruption without fracturing trust. With over 25 years of cross-functional leadership experience, Kim advises leaders on aligning strategy with human-centered practices that drive performance. Her approach centers around SparkEffect Trust ElasticityTM, a well-researched framework designed to evaluate and fortify trust during periods of change, whether it be AI integration, leadership turnover, or restructuring.Kim's perspective is shaped by a rich blend of roles: business executive, board advisor, adjunct lecturer, public speaker, and host of the Courage to Advance podcast. She is the author of Successes, Failures & Lessons Learned, currently being updated to reflect SparkEffect's expanded impact. Whether speaking on stage or behind the mic, Kim deliversinsight with clarity, credibility, and a deep understanding of what it takes to build resilient organizations in today's volatile business landscape.#10xyourteam #TrustInLeadership #OrganizationalResilience #HumanCenteredLeadership #LeadingThroughChange #ExecutiveLeadership #TrustMatters #LeadershipDevelopment #ChangeLeadership #FutureOfWork #HighPerformanceTeamsChapter Times and Titles:Introduction to Kim Bohr and SparkEffect [00:00 - 10:00]Overview of Kim's career and leadership philosophyThe origins and mission of SparkEffectIntroducing the Trust Elasticity™ frameworkNavigating Disruption Without Fracturing Trust [10:01 - 20:00]Key principles of Trust Elasticity™Addressing challenges like AI integration and restructuringThe role of trust in organizational performanceAligning Strategy with Human-Centered Practices [20:01 - 30:00]How to align business strategy with team dynamicsThe importance of communication and transparencyPractical examples from Kim's experienceBuilding Resilient Organizations [30:01 - 40:00]Strategies for fostering resilience in teamsLessons from Kim's book, "Successes, Failures & Lessons Learned"Insights from the Courage to Advance podcastLeadership in Volatile Times [40:01 - 50:00]Adapting leadership styles to changing environmentsEncouraging innovation while maintaining trustFinal thoughts on leadership and transformationClosing Remarks and Resources [50:01 - End]How to connect with Kim and SparkEffectEncouragement for leaders to embrace changeFinal reflections on trust and organizational successConnect with Kim Bohr:https://www.linkedin.com/in/kimbohr/https://www.facebook.com/people/SparkEffect/61555355996682/https://www.threads.com/@sparkeffect_https://www.instagram.com/sparkeffect_https://www.youtube.com/@sparkeffect-ushttps://sparkeffect.com/sparkeffect-podcast-courage-to-advance/https://sparkeffect.com/blog/Website: https://sparkeffect.com/

Ever feel overwhelmed by the impossible task of scaling a team without losing your soul or your culture? You're not alone… or powerless.In this episode, Sivana Brewer is joined by David Chol, COO of Vanguard Properties, for a candid conversation about breaking through isolation, banishing burnout, and the rare leadership moves every operator needs to hear (but never gets taught).They dive deep into why “quality over quantity” culture trumps complexity, how to actually build people (not just systems), and what happens when you ditch the rulebook and trust your gut. Learn proven ways to create psychological safety, unleash autonomy, and develop team members you never realized were hiding in plain sight.Listen now if you want a legendary team, not headaches. Tune in today to steal the strategies you won't find on any corporate checklist and avoid the silent cost of letting your best people stagnate.Timestamped Highlights[00:00] – The wild, serendipitous story of how an overseas friendship turned into a game-changing recruiting move[01:24] – “Quality over quantity”: The Vanguard way of winning big without getting bigger[04:46] – Why career-crushing heartbreaks can open doors to your best opportunities—and why David welcomes them[10:17] – There was no playbook: What happens when you're handed your “dream job” and left to sink or swim[13:15] – Surprising truths: What David really discovered about himself when the safety nets disappeared[19:04] – The secret to creating a culture of radical autonomy without chaos—or loss of accountability[21:10] – Why most interviews are fake (and how to truly get to know someone before you hire them)[31:35] – The 15-calls-a-day ritual: The proven method that keeps hidden talent from falling through the cracks[38:03] – Exactly how to keep your best people growing—plus the overlooked dangers of ignoring their untapped skills[42:07] – The harsh realities no one tells COOs about—plus honest ways to navigate “second in command” constraintsAbout the GuestDavid Chol is the Chief Operating Officer of Vanguard Properties, the Bay Area's largest independent and LGBT-led brokerage, boasting 500+ agents and a forty-year legacy. A lifelong real estate operator with roots ranging from private equity to technology, David is known for building standout cultures and pioneering people-first leadership strategies that drive growth, even when markets are in turmoil. At Vanguard, he champions autonomy, radical honesty, and transforming hidden staff potential into real company wins.

What does it actually take to move beyond AI pilots and turn enterprise ambition into real productivity gains? That question sat at the center of my conversation with Olivia Nottebohm, Chief Operating Officer at Box, and it is one that every boardroom seems to be wrestling with right now. AI conversations have matured quickly. The early excitement has given way to harder questions about return, trust, and what changes when software stops assisting work and starts acting inside it. Olivia brings a rare vantage point to that discussion, shaped by leadership roles at Google, Dropbox, Notion, and now Box, where she oversees global go to market, customer success, and partnerships at a time when AI is becoming embedded in everyday operations. We talked about why early adopters are already seeing productivity lifts of around thirty seven percent, while others remain stuck in experimentation. The difference, as Olivia explains, is rarely the model itself. Strategy matters more. Teams that treat AI as a chance to rethink how work flows through the organization are pulling away from those that simply layer automation on top of broken processes. This is where unstructured content, often described as dark data, becomes a competitive asset rather than a liability. When that information is curated, permissioned, and ready for agents to use, entire workflows start to look very different. A large part of our discussion focused on AI agents and why 2026 is shaping up to be the year they move from novelty to necessity. Agents are already joining the workforce, taking on tasks that used to require multiple handoffs between teams. That shift brings speed and autonomy, but it also raises new questions about trust.  Olivia shared why governance has become one of the biggest blind spots in enterprise AI, especially when agents act independently or interact across platforms. Her perspective was clear. Without strong security, permissioning, and oversight, the risks grow faster than the rewards. We also explored why companies using a mix of models and agents tend to see stronger returns, and how Box approaches this with a neutral, customer choice driven philosophy while maintaining consistent governance. From the five stages of enterprise AI maturity to the idea of a future agent manager role, this conversation offers a grounded look at what AI at scale actually demands from leadership, culture, and operating models. So as investment accelerates and AI becomes part of the fabric of work, the real question is this. Are organizations ready to redesign how they operate around agents, data, and trust, or will they keep experimenting while others pull ahead, and what do you think separates the two?

In this episode, C.J. Marbley, Chief Nursing Officer at University Medical Center New Orleans and Chief Nursing Officer and Chief Operating Officer at New Orleans East Hospital within LCMC Health, joins the podcast to reflect on how his organization responded to the New Year's Eve terrorist attack at the start of 2025. He discusses efforts to expand access to care, initiatives focused on ensuring cancer patients receive the highest-quality treatment, and why staying grounded in the “why” of nursing is essential for resilience, leadership, and patient-centered care.

Morning news stories to start and an update on the alleged Perv in the library issue. later I talk with Julian Hagmann is the Chief Operating Officer, Caring Professionals, Inc. Julian discusses medical corruption, his suiing of New York.

This week at NSTA: The Bus Stop - Executive Director Curt Macysyn welcomes first-time guest George Lekas, Chief Operating Officer of BusesForSale.com and NSTA Vendor Partner. George shares his background and how he first became involved in the school bus industry before walking listeners through the origin and growth of BusesForSale.com. The duo highlight the company's global reach in the school bus marketplace and the platform features that make it easier for users to shop for buses. Curt and George also discuss lessons learned from scaling the business and growing as a leader, what led George to get involved with NSTA, and how BusesForSale.com supports the student transportation industry. Lastly, the episode touches on George's connection to Pennsylvania, including his favorite spots around Doylestown, and any New Year's resolutions for 2026. Become a podcast subscriber and don't miss an episode of NSTA: The Bus Stop - NSTA Vendor Partners should reach out to us to take advantage of our comprehensive advertising package that reaches your target audience - student transportation professionals!Support the show

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com This episode is brought to you by Censinet and Outcomes Rocket. Trust and regulation are the real bottlenecks preventing AI from safely transforming healthcare. In this episode, Brian Yam, Chief Operating Officer at Somnology, discusses the fast-evolving role of AI in healthcare, the risks of handling protected health information, and why building AI solutions internally can enhance security and regulatory control. He explains how medical-grade data, device-agnostic platforms, and strict cybersecurity standards are key to earning clinician trust and avoiding HIPAA breaches. Brian also explores AI regulation, human-in-the-loop systems, and why healthcare AI differs from consumer technology. He shares Sonology's mission to improve sleep health, empower individuals with understandable medical data, and reflects on career risk-taking, leadership, and lessons from sports and law. Tune in and learn how trustworthy AI, medical-grade standards, and human oversight can responsibly shape the future of healthcare innovation! Resources: Connect with and follow Brian Yam on LinkedIn. Follow Somnology on LinkedIn and visit their website!

In the early days, artificial standing waves struggled for recognition outside of Munich, Germany, and a few niche surf communities. But today's advanced systems closely replicate the feel of natural river waves. These next-generation wave pools now offer unique advantages that are reshaping how the waterpark industry views artificial waves.Citywave, originally born from Germany's river-surf scene, has expanded to 20 installations worldwide. To support growth in the U.S. and select territories, citywave® USA was formed and is now backed by legacy venue leader Aquatic Development Group (ADG). With more than 50 years of expertise in water attractions, ADG now oversees CityWave USA, providing in-house engineering, design, manufacturing, and installation.This partnership adds a substantial amount of weight to ADG's commercial offerings, while creating an entry point for Citywave USA into the world of aquatic attractions.WavePoolMag spoke with Bruce Quay, Chief Operating Officer of ADG, and Andrew Limbocker of CityWave USA to learn what developers can expect as each company expands further into the surf park space.

Achieving robust data integrity across your logistics platform does far more than just maximize on-time, in-full (OTIF) performance and minimize claims and invoicing discrepancies. The effects generate quantifiable value across the entire enterprise ecosystem, crucially optimizing carrier partnership collaboration and enhancing client satisfaction.   Host Samantha Jones talks with Greg Plemmons (COO, Old Dominion Freight Line) and Brian Walton (Logistics Manager, Douglas Dynamics) about how data accuracy drives superior client experience and strengthens relationships across the supply chain. They cover best practices for making accurate data actionable and explore its surprising strategic impact across the enterprise.   Key Takeaways:   How has the increase in data changed the transportation industry for both shippers and carriers? [2:50] How does accurate data streamline packaging? [9:39] What best practices prioritize data accuracy? [17:10] How the customer experience is impacted by accurate or inaccurate data. [26:18]   Shareables:   "We need the data to make good business decisions." — Brian Walton, Logistics Manager at Douglas Dynamics   "We've improved our packaging based on the feedback from Old Dominion and other carriers in the industry that are asking for things to be stacked, fully crated, and more protected." — Brian Walton, Logistics Manager at Douglas Dynamics   "You can manually measure your pallets, or you can integrate it into your processing system." — Brian Walton, Logistics Manager at Douglas Dynamics   "At Old Dominion, we rely on data to make quality pricing decisions upfront and to give the quality service our customers have come to expect." — Greg Plemmons, Chief Operating Officer, ODFL   "We encourage our customers to visit our facilities to see what exactly goes on, on an LTL dock." — Greg Plemmons, Chief Operating Officer, ODFL   Resources:   Douglas Dynamics   Connect with Samantha Jones   OD Outlook   ODFL.com   Cargo Shorts Podcast   Shippers Can Direct Freight Related Questions to marketing@ODFL.com

In this episode of Passion to Profession, presented by eBay, I'm joined by Drew Hester, Chief Operating Officer at Greg Morris Cards.We talk about what it takes to run a high-volume operation without losing the human side of the hobby. Why trust beats transactions. Why vintage behaves differently than modern. And why consistency and communication still win, even as the hobby moves faster than ever.Drew shares his path from entrepreneur to operator, what he's learned studying collector behavior up close, and why Greg Morris Cards has stayed relevant by playing the long game.If you care about relationships, stability, and building something that lasts in the hobby, this conversation is for you.A special thank you to eBay for sponsoring Passion to Profession. The biggest and best marketplace to buy your next favorite trading card.Get exclusive content, promote your cards, and connect with other collectors who listen to the pod today by joining the Patreon: Join Stacking Slabs Podcast Patreon[Distributed on Sunday] Sign up for the Stacking Slabs Weekly Rip Newsletter using this linkFollow Stacking Slabs: | Twitter | Instagram | Facebook | Tiktok ★ Support this podcast on Patreon ★

Episode 206 with Robert Hornsby and Franck Tcheukado, Co Founder and Chief Executive Officer, and Chief Operating Officer of Jobomax Homes, a West African real estate developer focused on delivering secure, high quality housing for Africans in the diaspora and on the continent.Robert brings a unique perspective as a former US Air Force veteran turned entrepreneur, while Franck brings deep operational leadership from managing construction and project delivery across multiple West African countries. Together, they explore why housing is one of Africa's most underappreciated economic challenges and one of its most powerful opportunities.In this episode, they explain how Jobomax Homes was created to address the trust barriers that have historically prevented diaspora capital from flowing into African real estate. The conversation explores why issues such as land title insecurity, fragmented project management, and limited access to housing finance have held the sector back, and what it takes to build a reliable alternative.Robert and Franck share how Jobomax delivers an end to end homebuilding model that brings structure, transparency, and accountability to the process of buying and building homes from abroad. They discuss maintaining international construction standards while working with local labour, and how this approach supports skills development and strengthens local construction ecosystems.What We Discuss With Robert Hornsby and Franck Tcheukado Why Africa's housing deficit is as much a trust and finance challenge as it is a construction problem.How structured real estate development can unlock diaspora investment into West African housing markets.Delivering quality housing at scale while building local talent and strengthening construction value chains.The role of housing in long term wealth creation, women's economic participation, and formalising property ownership.What the next decade could look like for African real estate, including technology adoption and the evolution of housing as an investable asset.Did you miss my previous episode where I discuss How Carnegie Mellon University Africa Is Building the Next Generation of African Tech and Engineering Leaders? Make sure to check it out!Connect with Terser:LinkedIn - Terser AdamuInstagram - unlockingafricaTwitter (X) - @TerserAdamuConnect with Robert:LinkedIn - Robert Hornsby and Jobomax HomesConnect with Franck:LinkedIn - Franck TcheukadoMany of the businesses unlocking opportunities in Africa don't do it alone. If you'd like strategic support on entering or expanding across African markets, reach out to our partners ETK Group: www.etkgroup.co.ukinfo@etkgroup.co.uk

Sit down with the Chief Operating Officer of Velo to unpack how this next‑gen PayFi and RWA blockchain is quietly wiring the rails for real‑time, low‑cost cross‑border payments across emerging markets.Guest: Korapat Arunanondchai (Pat) is the Chief Operating Officer of Velo LabsFollow Velo on X ➜ https://x.com/veloprotocol~This episode is sponsored by Velo~00:00 Intro01:15 Who is Velo?02:45 Where do you fit in the world of TradFi?04:30 Tokenized gold use cases06:30 Recent developments07:50 WLFI partnership impact09:30 CP Group connection11:00 Asia vs US markets12:50 Whats next for Velo?14:30 Why hasn't the broader market caught up?==15:30 Outro#Crypto #Bitcoin #Ethereum~Bridging TradFi With Crypto

Are you ready to break free of the limits that are holding you back?  Join us for an inspiring conversation Tune in with Radio Shows Hosts Greg and Tisha Marie Cain, JD, CHt on Beyond Mindset Limits. Discover how mastering your mindset, navigating legal challenges, and publishing a book can propel your business, brand, and life forward.   Moments with Marianne airs in the Southern California area on ABC News Radio KMET1490AM & 98.1 FM, an ABC Talk News Radio Affiliate!  https://www.kmet1490am.comGregory Alan Cain is a retired California Correctional Peace Officer and United States Navy veteran, with a distinguished 25-year career at Mule Creek, Folsom, and San Quentin State Prisons. He now serves as the Chief Operating Officer of Cain's Legal Support and Cain & Co. Publishing, where he is an international published author and continues his work in law as an Officer of the Court. https://www.cainslegalsupport.com/Tisha Marie Cain, JD, CHt, is an executive counsel, c-suite breakthrough mindset coach, clinical hypnotherapist, and multiple #1 bestselling international author and artist who helps people rewire their subconscious, release emotional weight, and transform their relationship with money, power, and self-worth. She works with a wide range of clients, including Fortune 500 executives and visionary leaders, guiding them through deep mindset work, and subconscious healing, for self-liberation. Tisha Marie Cain is highly sought after for her work in elevating executive mindsets with clarity, confidence, and strategic vision to convert opportunities into measurable advantages. To schedule your private appointment visit: https://tishamariecain.comFor more show information visit: https://www.mariannepestana.com/

Are you drowning in busywork, feeling alone at the top, and itching to create a business that lets you actually live?In this episode, host Sivana Brewer talks with the dynamic Meghan Donnelly, COO of Brand Built, who reveals how neurodivergence and automation can become your most thrilling business superpowers.You'll get the raw truth on turning chaos into opportunity, why clean data unlocks peace of mind, and the revolutionary systems that make a five-person team outperform companies with hundreds.If you want to break the chains of burnout, build a brand you love, and create the operational lifestyle most entrepreneurs only dream about… this real, radically honest episode is your shortcut. Listen now or risk falling even further behind. These are actionable insights you won't hear anywhere else.Timestamped Highlights[00:00] – Why “stop working” might be the smartest advice for results[03:39] – The accidental secrets of scaling despite ADHD—and how neurodiversity can become a victory[07:52] – How being first and different as a woman in tech nearly broke Meghan Donnelly[13:47] – The surprising trap of big projects—and the revolutionary 30-day solution[20:13] – A radical approach to getting business partnerships that pay forever[27:21] – The automation freak's shocking rule: automate, delegate, then eliminate[44:47] – How poor onboarding quietly destroys teams and revenues (and the proven fix)[52:03] – Loom + AI SOPs: The must-know trick for effortless documentation[58:29] – Why most business goals keep you stuck—and the “life-first” blueprintAbout the GuestMeghan Donnelly is the Chief Operating Officer of Brand Built, a fast-growing peer-to-peer coaching community for founders focused on LinkedIn branding and business automation. With 15+ years in digital operations, Meghan Donnelly has gone from coder to corporate leader to founder, transforming her ADHD diagnosis into entrepreneurial firepower. She's known for building operational systems that are so lean and automated, five people can run what usually takes fifty. She's also the creator of the Queen of Automation podcast and Digital Magic CRM SaaS.

Akshay Verma is the Chief Operating Officer at SpotDraft and a former environmental lawyer whose career spans law firms, legal operations, and executive leadership in tech. In this episode, Akshay shares what it felt like to leave firm life, take a financial risk for his family, and build a career that better aligned with how he wanted to live and work.Lawyer Side HustlesAlongside his executive career, Akshay has become deeply involved in teaching and mentorship. He teaches at Santa Clara Law University and regularly speaks to law students and early-career lawyers about the evolving nature of the legal profession. These roles allow him to reflect on how dramatically the landscape has changed since he graduated and to help students see opportunities that didn't exist when he was in their position.“The world is literally your oyster right now,” Akshay Verma expresses in Episode 225 of You Are a Lawyer.While Akshay doesn't frame this work as a traditional side hustle, it reflects a meaningful extension of his professional identity. Through teaching and public speaking, he contributes to reshaping how lawyers think about success, fulfillment, and career flexibility. His work outside his day job reinforces the idea that a legal career can be expansive, iterative, and deeply personal, not just confined to a single title or track.This episode is produced by Skip the Boring Stuff, a podcast strategy company for business owners and creatives.

Betsy Hamm, MBA, is the former CEO of Duck Donuts, where she led the brand's expansion from 20 locations in 2016 to nearly 200 by 2025. Under her leadership, the company grew across the United States and expanded internationally into nine countries, including locations in the Caribbean, the Middle East, and Asia. Before serving as CEO, Betsy held key roles at Duck Donuts, including Chief Operating Officer and Director of Marketing. She brought more than 15 years of marketing and leadership experience, including serving as Marketing Director for Hershey Entertainment & Resorts, a premier hospitality company known for its iconic attractions, resorts, and venues in Hershey, Pennsylvania.   In her latest venture, Betsy Hamm Lifted Studio, she partners with founders and executives to accelerate growth, streamline operations, and build strong, scalable brands and leadership teams. Betsy also hosts Loud & Lifted, a women-in-leadership podcast blending real talk with practical tools on confidence, executive presence, and career growth. She serves on the board of Central Penn College and holds a B.A. in Communications and an MBA from Shippensburg University.   Summary: In this episode, host Lyndsay Dowd sits down with Betsy Hamm, the former CEO of Duck Donuts who helped scale the beloved brand from 20 local shops to nearly 200 global locations. Betsy shares her journey from a marketing career at Hershey Entertainment to navigating the chaotic startup environment of Duck Donuts as employee number 12. She discusses the critical operational strategies required to scale a franchise without losing its soul, the delicate art of giving founders honest feedback (or "calling the baby ugly"), and why consistency is the hardest part of growth. Now an advisor for emerging brands, Betsy also opens up about the importance of personal branding for leaders and her passion for empowering women to be louder, braver, and more supportive of one another through her own podcast, Loud and Lifted.   Key Takeaways: - Scaling Requires Standards - The Art of "Calling the Baby Ugly - Build Your Personal Brand - Women Supporting Women

In this episode, Matt Chance, Senior Vice President and Chief Operating Officer of Scottish Rite for Children, discusses expanding access to highly specialized pediatric orthopedic care while maintaining a relentless focus on excellence. He shares insights on growth strategies, workforce recruitment, culture, and positioning the organization to meet rising demand across North Texas and beyond.

Ever feel like you're stuck fixing fires instead of building teams that actually thrive? Imagine stepping into a legacy brand, mobilizing hundreds of operators, and transforming your culture from confused to unbeatable, all while modernizing for the future.In this episode, Cameron Herold gets real with Jackie Secor, COO of Taco John's. She's a 25-year franchise and operations veteran who reveals how trust, creativity, and emotional intelligence drive relentless brand loyalty and profit. They dive deep into promoting insiders, learning from the front line, fighting standardization chaos, and using AI to cut real problems, not just hype.If you're tired of leadership fluff and want the actual proven moves great COOs use to build legendary teams, this episode is your advantage. Press play right now if you want to stop the pain of high turnover, poor culture, or outdated systems and get the inside story you'll never hear anywhere else.Timestamped Highlights[00:00] – Why problem-dropping is forbidden in Jackie's office[03:01] – The unexpected challenges facing any new COO in a legacy brand[04:06] – Why the right network beats experience every time[07:42] – Jaw-dropping fix: How she clawed back operational standardization[09:21] – The hidden dangers of outsourced audits (and how Jackie reversed them)[13:30] – How stretch assignments reveal real leaders, not just performers[15:04] – Emotional intelligence: The operator's secret weapon[17:42] – How Jackie coaches Gen Z talent when they want the corner office—now[20:03] – The shocking empathy learned on the franchisee side[25:41] – Standardizing the most controversial taco technique: meat on bottom or side?![29:13] – Multi-generation success—how Taco John's beats the odds other brands can't[32:03] – Are robots and AI the real next move, or total overkill?[36:03] – Why “get back to basics” wins versus flashy ideas every time[37:46] – The one job in the restaurant nobody envies (and why it matters for culture)[43:31] – Redefining quality and value, even as giants like Chipotle pivot fast[44:04] – Why every franchisor MUST run their own locations for credibility[45:56] – The advice Jackie wishes she got at 21 (and warns every young COO today)About the GuestJackie Secor is the Chief Operating Officer at Taco John's, a fast-growing, family-owned restaurant brand with a passionate multi-generation franchise base. With over 25 years' experience across both franchisee and franchisor sides, including at Auntie Anne's, she's renowned for building high-performance teams, driving operational turnarounds, and modernizing legacy operations through creativity and emotional intelligence.

Tune in this week to hear Kara on the Christopher Lochhead Follow Your Different Podcast!In this episode, we do have a world changer. She's both an entrepreneur, author, and podcaster. She's the category queen of a new, flavored, healthy-water category. Her name is Kara Goldin, and she's the founder of a product you probably have tried and most likely love called Hint water. Fortune named Kara one of the most powerful women entrepreneurs, and Forbes says she's one of the 40 Women To Watch Over 40. Today, she reveals how Hint Water could have just been another idea that never went anywhere if she had let her own doubts or others' doubts be the end of the story. Undaunted: Overcoming Doubts and Doubters. Kara has recently launched a new book called Undaunted: Overcoming Doubts and Doubters. It is currently number one on the Amazon charts. In fact, Sheryl Sandberg, Chief Operating Officer at Facebook, says it's a great read for entrepreneurs looking for proof that her dream can come true. Even if you're not an entrepreneur, you're going to love this conversation with Kara and the story behind her book. Are you interested in sponsoring and advertising on The Kara Goldin Show, which is now in the Top 1% of Entrepreneur podcasts in the world? Let me know by contacting me at karagoldin@gmail.com. You can also find me @‌KaraGoldin on all networks. To learn more about Christopher Lochhead:https://lochhead.com Sponsored By:LinkedIn Jobs - Head to LinkedIn.com/KaraGoldin to post your job for free. Check out our website to view this episode's show notes: https://karagoldin.com/podcast/ireplay-fyd-2

Sheletta chats with John Larson, the company's Chief Operating Officer about how the company plans to offer opportunities and support the community.

In this week's episode of The FreightCaviar Podcast, we sat down with Grace Maher, Chief Operating Officer at OTR Solutions, to discuss FreightCaviar's week-long trip to Chattanooga & Atlanta, our magazine launch, and current challenges in trucking.This week's episode is sponsored by Epay Manager, CloneOps.ai, Rapido Solutions Group, and GenLogs.Interested in sponsoring our podcast? Send us an email at pbj@freightcaviar.com.

  Yuma, Arizona plays a critical role in feeding the United States, supplying much of the nation's leafy greens during the winter months. But farming at the border comes with unique challenges. In this episode of American Potential, host David From sits down with Cory Mellon, Chief Operating Officer of his family's farm, to discuss the realities of agriculture in a border community. Cory explains how the H-2A visa program supports legal farm labor, why generational workers are essential to the industry, and what happens when that system breaks down. Cory also shares firsthand insight into the economic impact of nonworkers moving through active fields, the food-safety risks farmers face when fields are disrupted, and how a federal government shutdown delayed worker processing—threatening the harvest during a critical picking season. This conversation highlights the connection between secure borders, legal labor, and America's food supply, and why getting immigration policy right matters far beyond the border.

Your weekly dose of information that keeps you up to date on the latest developments in the field of technology designed to assist people with disabilities and special needs. Special Guest: Monique Clark – Chief Operating Officer – Sign Glasses Website: https://www.signglasses.com Link to SignGlasses Socials: https://linktr.ee/signglasses More on Bridging Apps: www.bridgingapps.org JAWS Full Day […]

Are you caught in the chaos of growth, struggling to build a team that actually wins together—not just on paper? In this unflinching episode, Sivana Brewer sits down with Christopher Wein, COO of Equiton Developments and a heavy-hitter in North American real estate, to crack open the mechanics of true team performance.Discover why chemistry, not just talent, is the heart of unstoppable teams, how to identify toxic “A-players” before they destroy your culture, and the essential systems that cut out waste and ramp up productivity. Plus, get an inside look at how a real estate powerhouse harnesses AI, brand, and leadership psychology to fuel constant growth.If you crave a more empowered team and want to sidestep the burnout and drama most operators face, you need to hear this conversation—right now. Wait, and you risk falling (further) behind leaders who are already applying these exclusive insights.Timestamped Highlights[00:00] – How chemistry—not talent—makes or breaks a winning team [05:00] – The “invisible” signals leaders use to spot misalignment early [11:25] – Wein's ruthless approach to first-90-day change… and why waiting kills progress [16:48] – The surprising danger of superstar hires (and how to prevent toxicity) [26:38] – Crafting vision: where execs must dictate and where teams must own it [33:02] – What real productivity looks like—inside a COO's hyper-productive day [40:17] – The tool myth: how misused systems actually crush company growth [53:46] – Revolutionary leadership: From “making” to “causing” results without the dramaMentioned ResourcesQuickBooks Microsoft Teams Slack ChatGPTVivid Vision by Cameron Herold King Charles III Coronation Medal Calgary Top 40 under 40About the GuestChristopher Wein is the Chief Operating Officer of Equiton Developments, a private equity real estate firm with 18,000 investors and a national development portfolio. Known for over 25 years of operational leadership across Canada and the United States, Wein is an industry innovator in sustainable building and high-performing leadership teams. He's received top honors, including Calgary's Top 40 Under 40 and the King Charles III Coronation Medal for philanthropy. Connect with Christopher for proven wisdom on team scale, chemistry, and vision-driven operations.

The spineless Republicans stab us in the back again! PLUS, Drew Allen, West Coast VP of Publius PR and author of the new book For Christ and Country: The Martyrdom of Charlie Kirk, recalls where he was when Charlie was assassinated, all the lives Charlie has touched after his death, and how his untimely passing has encouraged him to be a more courageous Christian. And Shaun talks to Julian Hagmann, Chief Operating Officer of Caring Professionals Inc, about New York's biggest scam no one is talking about - the rigged Medicaid system that favors the SEIU to the tune of $11 billion. See omnystudio.com/listener for privacy information.

In a world obsessed with speed, optimization, certainty, and AI-driven answers, this episode of Gratitude Through Hard Times offers a necessary pause. Chris Schembra sits down with Eric Stine, CEO of Sitecore, for a deeply human conversation about leadership, belonging, gratitude, and the courage to say yes before you feel ready. This is not a tactical episode about growth metrics or technology stacks—it's an exploration of what it means to lead, live, and connect in a time when instinct is being outsourced and humanity is at risk of being optimized away.Eric reflects on a 25-year career across some of the world's most influential enterprise technology companies, but reframes success through a different lens. Rather than crediting restraint or perfection, he points to saying yes as the defining strategy of his life, yes to unfamiliar roles, yes to reinvention, yes to creativity, fatherhood, philanthropy, and Broadway. Along the way, he opens up about imposter syndrome, those quiet moments of doubt that surface even at the highest levels of leadership, and why authenticity—not certainty—is what ultimately creates trust and psychological safety for teams.The conversation reaches back to Eric's eighth-grade years, when he felt like an outsider searching for his people. Theater became the place where he learned that difference wasn't something to hide, but something to bring forward, a lesson that continues to shape how he builds culture today. That theme of belonging becomes especially resonant in today's age of fragmentation and loneliness, where many people feel disconnected not because they lack opportunity, but because they lack spaces where they can show up fully as themselves.Midway through the episode, Eric answers the signature gratitude question, offering heartfelt thanks to his father, Mark, whose belief in living authentically influenced everything from Eric's leadership philosophy to a Tony Award win on Father's Day. The moment grounds the conversation in gratitude, not as sentiment, but as a force that shapes identity, values, and legacy across generations.This episode is especially important now because it confronts a growing cultural tension: while AI can deliver answers at unprecedented speed, it cannot deliver wisdom, belonging, or meaning. Eric draws a clear distinction between systems of record and systems of engagement, arguing that the future belongs to leaders and organizations that pair data with instinct, scale with empathy, and efficiency with humanity. In an era where people are burning out not just from work, but from hiding who they are, this conversation offers a different model, one rooted in community, peer-driven recognition, and shared accountability rather than control.Ultimately, The Power of Saying Yes is a reminder that culture cannot be engineered from the top down and growth cannot be achieved through optimization alone. Culture comes from community. Belonging comes from permission. And the most meaningful paths in life are rarely the safest ones. This episode invites listeners to slow down, embrace impermanence, and choose the more interesting path, not because it's easy, but because it's human.10 Key TakeawaysSaying yes creates momentum.Progress, growth, and meaning often come from leaning in before you feel ready—not from waiting for certainty. Authenticity is a leadership advantage, not a liability.When leaders model vulnerability, they unlock psychological safety and better performance across teams. Imposter syndrome doesn't disappear—it becomes a compass.Doubt is often a signal that you're stretching into something meaningful. Finding “your people” changes everything.Belonging fuels confidence, creativity, and resilience—whether in theater, business, or family. Gratitude is a strategic tool, not a soft one.Recognizing people for their impact on others builds trust, loyalty, and culture at scale. Culture cannot be built top-down.Leaders can only create the conditions; community does the building. AI needs humans in the loop.Data delivers insight, but instinct and empathy deliver relevance. Impermanence creates meaning.Moments matter more when we know they won't last—whether on stage, at work, or around the dinner table. Accountability is empowering when framed as ownership.We don't work in isolation—we work in ecosystems where shared responsibility drives excellence. The best life is an AND life, not an OR life.Passion and profit. Speed and care. Technology and humanity. Both can be true.Eric Stine BioEric Stine is the Chief Executive Officer of Sitecore, driving the company's vision and strategy to unlock business value for clients by empowering them to create compelling digital experiences. Eric was previously Chief Operating Officer, where he led all customer-facing functions.Before Sitecore, Eric was Chief Executive Officer of Elemica. Previously, he was Chief Commercial Officer of Skillsoft and Chief Revenue Officer of Qualtrics. Eric has also held executive roles at companies such as SAP, Ciber, and Blackboard.Eric earned a law degree at Boston University School of Law and a Bachelor of Arts at Northwestern University, where he and his husband are the founders of the Eric and Neil Stine-Markman Scholarships. They are the first permanent endowments at either institution directing funds toward LGBTQ+ students.He is based near New York City.

In this episode of the Investing in Integrity podcast, Ross Overline, CEO and co-founder of Scholars of Finance, welcomes Jennifer James, Managing Director, Chief Operating Officer and Head of Investor Relations & Marketing at Thoma Bravo, to uncover how one of the world's largest software-focused private equity firms grew from $8B to over $180B in AUM while staying true to its core values. Jennifer shares how trust, transparency, and culture form the foundation of Thoma Bravo's enduring success, from nurturing long-term LP relationships to leading through market volatility. She reveals the firm's people-first principles, including the “Four Eyes in the Room” approach to authentic connection, and how disciplined, values-driven leadership shapes lasting impact. Listeners gain actionable insights on scaling without losing integrity, building cohesive teams, and redefining work-life balance through seasons rather than perfection. Meet Jennifer James:Jennifer James is Managing Director, Chief Operating Officer, and Head of Investor Relations & Marketing at Thoma Bravo, based in San Francisco. With over two decades of experience in private equity and venture capital, she leads the firm's global operations, investor relations, and industry communications programs. Recognised by The Wall Street Journal and San Francisco Business Times for her leadership in fundraising and influence, Jennifer previously held senior roles at Sofinnova Ventures and Alta Partners. She holds an MBA from Northwestern and an AB in History from Bowdoin College.

In this podcast episode, Dr. Jonathan H. Westover talks with Stephanie Van Meter about talent enhancing development and employee engagement within your team. As Chief Operating Officer at Ammunition, Stephanie is a distinguished leader known for fostering teamwork, strengthening communication, and driving organizational growth. Joining Ammunition in 2022, she advanced from Chief of Staff to Chief Operating Officer in 2024, a testament to her leadership and impact across the agency. Her strategic guidance has been instrumental in Ammunition's recognition by Adweek's Fastest Growing Agencies, Inc. 5000, The Financial Times, and the Atlanta Business Chronicle. Previously, as Director of Operations, Process, and Development for Barry's, an international boutique fitness brand, she launched the company's first learning management system and optimized operational best practices. Stephanie's passion for people development, operational excellence, and clear communication continues to drive her success and the success of the organizations she leads.  Check out all of the podcasts in the HCI Podcast Network!

Ever felt overwhelmed by relentless growth, leadership friction, or the challenge of building teams that actually scale? What if you could gain proven, insider strategies for multiplying operations by 20X while keeping chaos at bay?In this bold episode, Cameron Herold sits down with Harrison Crum, Chief Operating Officer of Ally Waste, to unpack the rarely-told story behind scaling a national waste-services brand—now operating in 40 states, with over 1,500 employees and a mission to dominate a niche few understand.They dig deep on developmental leadership, acquisition integration, ruthless prioritization, and using tech and AI for surprising advantage. If you want to dodge burnout, outpace competitors, and solve execution pain now, don't wait—this conversation reveals real advantages you won't find anywhere else.Timestamped Highlights[00:00] – Harrison spills how sales intelligence and regional structure turn cold prospects into loyal clients[02:31] – Why the “doorstep to dumpster” model wins in multi-family and what luxury tenants secretly value[04:33] – The ugly side of apartment junk and how subscription junk removal flips the profit script[07:03] – Ally Waste's national play: how to dominate fragmented markets and win big contracts[09:29] – Commercial expansion temptations: the real use cases for “waste leveling” in strip malls[13:58] – Navigating hauler relationships, unions, and the anti-mafia garbage wars in New York & New Jersey[16:51] – How 20X growth nearly broke the company—and the relentless focus that turned chaos into margin[21:43] – Acquisitions decoded: finding the right people, fixing culture, and building tech that actually scales[26:04] – Are robots or AI coming for waste? Harrison's thrilling vision for how tech could flip the industry[32:01] – The Ally Way: promoting leaders from within, tough-core values, and intentional developmentAbout the GuestHarrison Crum is the Chief Operating Officer of Ally Waste, a fast-growing, multi-state waste services provider specializing in multifamily and commercial property solutions. With deep experience in Fortune 500 and private sector operations—including past roles at Republic Services and Ford—he's known for scaling Ally's operations by 20X in four years, championing high-retention business models, and building game-changing technology for dirty jobs. Harrison is a seasoned leader in acquisition integration, organizational development, and culture-driven execution.

This episode recorded live at Becker's 31st Annual The Business and Operations of ASCs features Dr. Nikhil Shetty, Chief Operating Officer, Midwest Interventional Spine Specialists. Dr. Shetty shares how independent ASCs are leveraging technology, lean operations, and price transparency to deliver faster, safer, and more patient-centered care while maintaining flexibility and efficiency in a growing outpatient surgery market.

Are you buried in the daily grind, afraid that missing one detail could wreck your team or business? Wondering how the best COOs stay energized, innovate, and avoid burnout while leading in a world that never slows down?This episode, guest host Sivana Brewer dives deep with Nick Dinsmoor, COO of Reel Axis, a fast-growing B2B marketing powerhouse. They unravel the secrets of self-awareness, delegation, and what happens when leaders brutally prioritize. You'll hear why letting your employees run side hustles sharpens your edge, how to ride the AI tsunami without drowning, and why radical candor—without the edge—still gets results.If you want to stop reacting and start driving bold operational change, this conversation drops the truth you need. Listen now to discover how top COOs avoid chaos and push their teams further, faster. Tune in or risk missing out on the real breakthroughs shaping the new COO elite.Timestamped Highlights[00:00] – The critical habit COOs need to ignore “the noise”—and why it's a superpower[02:16] – Why giving back is central to culture, and how it wins business in surprising ways[04:37] – How AI completely upended content marketing (and what agencies do differently now)[06:15] – When radical transparency turns toxic, and the pivot that saved a team[08:29] – Newsletters: The “outdated” tactic that's suddenly driving explosive growth[10:29] – The 95/5 rule: A marketer's secret to outlasting competitors in any vertical[21:29] – The surprising upside of having employees with side hustles[27:07] – What ruthless prioritization actually looks like for high-performing COOsAbout the GuestNick Dinsmoor is the Chief Operating Officer at Reel Axis, a leading B2B marketing agency specializing in buyer intent data and anonymous visitor identification. Known for his blend of financial discipline and creative strategy, Nick has helped scale Reel Axis through radical transparency, empowering culture, and a relentless focus on operational evolution.

Jim Burns is a dynamic leader and community builder based in the Upstate of South Carolina. With roots just outside Pittsburgh, Pennsylvania, Jim has become synonymous with development, community outreach, and economic growth in his adopted hometown. As the Chief Operating Officer for Hartness Development and founder of C LLC, specializing in strategy and execution excellence, Jim combines an entrepreneurial spirit with a deep commitment to purposeful leadership. He is known for championing personal growth, emotional intelligence, and the power of building strong, resilient teams—values that he credits to his “three Fs”: family, friends, and faith. Jim is also a former Greenville County Council member and an active participant in a wide range of local initiatives, leaving a lasting positive impact on his community. Takeaways Growth is Essential: Both personally and professionally, continual growth is key. Jim emphasizes that in business and life, “if you're not growing, you're dying”—intentional, measurable growth should be every leader's focus. Self-Awareness Drives Leadership: Knowing your strengths and weaknesses enables you to build teams that complement your skill set, rather than trying to be everything to everyone. Surrounding yourself with strong, capable people is critical for organizational success. Emotional Intelligence in Action: Leading with emotional intelligence—especially self-regulation and empathy—allows leaders to handle challenges with composure and make better decisions, setting an example for their teams. Sound Bytes “You want your companies to grow, you want personal growth, you want the organizations that you're a part of to grow—whether philanthropic or community or whatever.” “If you're not growing, you're dying... Plan for it. Be intentional about your growth.” “As a leader, what can I control? I can control what I think, what I say, and what I do. I can't control anybody else.” Connect & Discover Jim: LinkedIn: @jim-burns Instagram: @hartnessliving

Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup   Luke Martin is a garage door professional who built his business from scratch - starting with a truck loan, a credit card for inventory, and zero mechanical background. Known for being an “eternal learner,” he taught himself websites, marketing, accounting, hiring, and operations as he grew the business, eventually selling it and joining A1. Today, as the Chief Operating Officer of A1 Garage Doors, he focuses on technician success, leadership, and building a culture of growth and continuous improvement. In this episode, we talked about growth mindset, sales training, technician culture, scaling, AI innovation...