Podcasts about Chief operating officer

In this episode of the Second in Command podcast, Cameron is joined by Andrew Rickett, Chief Operating Officer of Karmo, Australia's largest car subscription provider.During this fascinating conversation, you'll hear how Andrew spent decades in a traditional industry before pivoting into a space that redefines consumer expectations. He shares insights on shifting customer demands, the evolution of long-standing models, and how Karmo is working to deliver more flexible, technology-driven solutions that better align with modern lifestyles.The discussion also explores how innovation and technology are shaping the way companies in this sector operate. From building a custom tech stack to integrating AI into the customer journey, you'll learn how efficiency, personalization, and self-service are becoming essential components of growth and differentiation.This episode covers everything from leadership, growth, and personal reflection to challenges such as recruiting top talent in a competitive market, strategies for building strong teams, and the importance of adaptability.Thinking about stepping into a COO role? Hear Andrew's journey from CEO to COO and what it takes to thrive in both. If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!Enjoy!In This Episode You'll Learn:The concept of vehicle subscriptions, and how they compare to traditional leasing and rental models.Andrew's post-acquisition transition from CEO of Motopool to the COO of Karmo, as well as the alignment of values and vision between them.The decision to keep both the Karmo and Motopool brands distinct due to different customer bases.The shift from making all decisions (as CEO) to managing specific areas of responsibility (as COO) and the importance of a supportive executive team.Karmo's focus on building a tech-enabled platform for an exceptional customer experience, and the potential for AI to enhance customer service.And much more...Guest Bio:Andrew Rickett is the Chief Operating Officer of Karmo, Australia's largest car subscription provider, where he leverages his strong managerial background and extensive hands-on expertise to drive growth and innovation. With wide-ranging experience in business setup, implementation, and performance development, he brings a strategic vision that balances opportunity with risk while keeping customer and business needs at the forefront. A self-driven and self-reliant leader, Andrew is recognized for his advocacy, negotiation, and facilitation skills, consistently setting ambitious targets and leading by example. His focus on team building and leadership fosters an environment where people are engaged, motivated, and encouraged to excel, making him a key force behind Karmo's continued success in redefining the automotive industry.Resources:Connect with Andrew: Website | LinkedInConnect with Cameron: Website | LinkedInGet Cameron's latest book – "Second in Command: Unleash the Power of Your...

What happens when a hardworking analyst who gets mistaken for a flight attendant discovers she needs more than excellent work to climb the corporate ladder? May Busch's 24-year journey from junior analyst to Chief Operating Officer at Morgan Stanley Europe reveals the uncomfortable truths about executive presence, personal branding, and why your skills alone won't get you promoted. Some key points: The promotion-killing wardrobe mistake that taught May the harsh reality about looking "the part" The secret world of workplace sponsors and how May accidentally earned one of the most difficult managing directors as her champion Why AI won't eliminate all roles but will fundamentally change what companies expect from rising talent in the next 3-5 years The "hand brake" revelation that explains how world-class worriers can still achieve extraordinary success in high-pressure environments Get May's new book, Visible: thevisiblebook.com Connect with May: maybusch.com May on LinkedIn Finally, check out my new book with Andy Storch - available now! Get Own Your Brand, Own Your Career on Amazon » This fall, I'm planning to host an accelerator to help future authors ideate, write, and market their book. If you're interested, get on the waiting list here: mikekim.com/writeyourbook Connect with Me: Website Instagram TikTok X (Twitter) LinkedIn Facebook

“I truly believe I would not be the leader I am today if I had not gone through coaching.”In this episode, Laura Furner, Chief Operating Officer at Alphastar Capital Management, LLC, shares how coaching transformed her leadership, boosted her confidence, and built trust across her team. She explains why she chose coaching over traditional training, how she found her voice in tough conversations, and the personal breakthroughs that followed. Laura reflects on the systems she still uses, the value of having a “vault” for honest feedback, and the lasting impact beyond work—including better communication at home, clearer priorities, and why she urges leaders not to wait until they feel “ready” to start.In this episode, you'll discover:How coaching builds lasting confidence and clarity in leadershipWhy having a safe space for honest feedback changes everythingHow personal growth fuels stronger teams and healthier cultureInvest in a coach to achieve your dreams: https://www.floydcoaching.com/Discover how to implement The Dream Manager Program:https://www.thedreammanager.com/Things to listen for:(00:00) Intro(02:20) The journey to hiring a coach(04:37) Overcoming hesitations and making the investment(08:13) Building confidence and finding your voice(13:51) The power of coaching and accountability(19:49) Balancing personal and professional life(27:17) The impact of coachingResources:Floyd CoachingThe Culture AssessmentMatthew Kelly's BooksFloyd Coaching's BlogConnect with the GuestLaura Furner's LinkedInAlphastar Capital Management, LLCConnect with the Host & Floyd Coaching:Kate Volman's LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram

What are the key qualities to being effective teammates? David Esposito, President and CEO of ONL Therapeutics, and Connie Chang, Chief Operating Officer of ONL Therapeutics, chat with host James Murray on the importance and value of transparency, trustworthiness, vulnerability, and candor amongst leadership to establish a strong company foundation.In this episode of the OIS podcast, learn about:Handling the little problems before they become big problemsThe ability to execute big ideas effectively and efficientlyBuilding trust between companies, investors, and all other partiesNavigating the challenges of scaling

In this episode, Melissa Golombek, EVP and Chief Operating Officer at Tampa General Hospital, shares how her team is advancing operational strategy, strengthening partnerships, and preparing for future challenges. She also reflects on her leadership journey and the evolving role of the COO in academic health systems.

Interview with Sam Lee, CEO, Northisle Copper & GoldOur previous interview: https://www.cruxinvestor.com/posts/northisle-copper-gold-tsxvncx-2b-npv-project-signals-significant-value-gap-at-current-prices-7271Recording date: 11th September 2025Northisle Copper & Gold has positioned itself as a compelling copper-gold investment opportunity following a transformational $40 million equity financing that marked the company's entry into institutional investment circles. The financing attracted nine institutional investors, with seven being completely new to the Northisle story, while Wheaton Precious Metals provided strategic backing through an unusual equity investment rather than their typical streaming arrangement.The company's preliminary economic assessment demonstrates robust project economics with a $2 billion after-tax net present value at conservative commodity prices of $4.20 copper and $2,150 gold. At current gold prices near $3,600, the economics improve dramatically to a $5 billion NPV with a 45% internal rate of return. The project's unique structure addresses typical copper porphyry capital intensity challenges through high-margin gold-dominant zones that generate 65-70% margins, enabling initial capital payback within 1.9 years.Management has strengthened its leadership team with world-class appointments, including Kevin O'Kane as Chief Operating Officer, bringing 35 years of BHP experience from projects like Escondida, and Alex Davidson to the board with extensive Barrick Gold expertise. These appointments signal management's commitment to operational excellence as the company advances toward feasibility studies.Beyond the starter pit opportunity, Northisle controls a 35-kilometer district with over 70 years of exploration data, presenting significant upside potential through deep drilling programs targeting district-scale discoveries. The company has allocated $10 million for exploration programs led by Dr. Pablo Mejia Herrera, targeting "1% copper equivalent over 1,000 meters" intersections that would indicate proximity to high-grade porphyry cores.CEO Sam Lee characterized the current environment as unprecedented for natural resource extraction, with federal government support through trade missions and political alignment creating optimal development conditions. This macro backdrop, combined with the company's proven capital allocation track record and institutional validation, positions Northisle to capitalize on favorable commodity cycles while pursuing both near-term development economics and long-term district potential.Learn more: https://www.cruxinvestor.com/companies/northisle-copper-goldSign up for Crux Investor: https://cruxinvestor.com

Today's guest is Beth Toenies, one of the youngest and brightest leaders in franchising. She is:Vice President of Franchise Development at BELFOR Franchise Group, overseeing the national expansion of powerhouse brands including 1-800 WATER DAMAGE, Blue Kangaroo Packoutz, DUCKZ, and 1-800-BOARDUP.Chief Operating Officer of 1-800-BOARDUP, guiding operations and supporting franchisees nationwide.In this episode, Beth reveals:✅ How to choose the right franchise opportunity in a crowded market✅ Why DUCKZ & Blue Kangaroo Packoutz are two of the best franchises to own in 2025✅ The truth about franchises vs. acquisitions (and why most acquisitions fail)✅ How women, veterans, and young families can succeed in franchising✅ Why AI will never replace franchise owners✅ The secret to scaling: grit, leadership & customer serviceTimestamps00:00 – Intro: Eye on Franchising01:10 – Meet Beth Toenies: VP of Franchise Development at BELFOR + COO of 1-800-BOARDUP04:05 – Beth's career journey: from youngest optical president to COO06:55 – Grit, perseverance & rising to the top of franchising10:22 – Franchise vs. acquisition: the smarter way to build wealth13:45 – How BELFOR Franchise Group helps match franchisees to the right brand16:30 – Best franchises for women, veterans & young families18:50 – DUCKZ franchise spotlight: $1.5M–$5.6M earnings potential22:10 – Blue Kangaroo Packoutz: booming demand & flexible ownership25:00 – Franchise investment levels & in-house financing28:05 – When's the right time to buy a franchise? (Younger than you think)35:00 – Family + franchising: how working parents can win38:20 – No 2AM emergencies: best BELFOR franchises for lifestyle flexibility42:10 – Will AI replace franchise owners? Beth's surprising answer47:30 – Customer service, EQ, and reputation = the real keys to franchise success52:00 – Why buying a business acquisition often fails vs. franchising56:40 – Semi-absentee ownership: managing managers & scaling smart1:01:00 – 1-800 WATER DAMAGE: strong brand for absentee ownership1:05:30 – Beth's biggest leadership lesson in franchising1:08:00 – Closing thoughts + how to connect with BELFOR Franchise Group

Interview with Dave Cole, CEO, EMX Royalty & Fred Bell, CEO, Elemental Altus RoyaltyRecording date: 10th September 2025EMX Royalty Corporation and Elemental Altus Royalty Corporation have announced a transformational merger that will create a mid-tier royalty company with substantial scale and institutional backing. The combined entity will operate 16 producing assets alongside over 180 additional royalty exposures across diversified global jurisdictions, positioning it as a significant player in the royalty sector.The transaction's cornerstone feature is Tether's strategic investment, with the digital asset company becoming a 33% shareholder while contributing $100 million at closing. This backing addresses a critical challenge for junior royalty companies by substantially reducing cost of capital while providing access to larger acquisition opportunities. Tether's involvement reflects their broader commodity allocation strategy, viewing royalties as complementary to their $10 billion physical gold holdings.Portfolio performance has been strong across both companies, with significant discovery success at flagship assets including Timok in Serbia, Diablillos, and Caserones in Chile. The combined portfolios benefit from approximately $100 million in annual drilling expenditures by operators, creating embedded discovery optionality without capital requirements from the royalty holders. Revenue composition will be 67% gold and silver versus 33% base metals, generating an expected $70-80 million in annual revenue.Management structure preserves expertise from both organizations, with EMX CEO Dave Cole leading the combined entity and Elemental Altus CEO Fred Bell serving as President and Chief Operating Officer. The team recruited Stefan Wenger as CFO, leveraging his experience growing Royal Gold from hundreds of millions to billions in market value.The merger is expected to close by mid-November, followed by a US listing targeting institutional investors who previously considered the companies too small for investment. This enhanced scale and liquidity should provide access to larger transactions while maintaining their technical expertise and disciplined approach to capital allocation across the full spectrum of royalty opportunities.Sign up for Crux Investor: https://cruxinvestor.com

As we prepare for a brand-new season of Eccles Business Buzz launching this fall, we're bringing back some of your favorite episodes from our archive. This episode from Season 8 continues with our conversations about the new strategic direction at the David Eccles School of Business with a particular focus on the second pillar of the strategic plan: societal impact. Zach England is  Chief Operating Officer at CR England, an alum of the David Eccles School of Business, and a member of the Eccles Advisory Board, continuing his family's generational and generous support of the Eccles School and students.In this episode, Frances and Zach explore the indispensable role of community and corporate partnerships in achieving ambitious goals, focusing on various collaborative efforts that support student success such as internships and the 'In a Pinch' Basic Needs Initiative. Zach also shares personal stories about the longstanding relationship between his family and the school, highlighting the mutual benefits and societal impact of their initiatives. Eccles Business Buzz is a production of the David Eccles School of Business and is produced by University.fm.Eccles Business Buzz is proud to be selected by FeedSpot as one of the Top 70 Business School podcasts on the web. Learn more at https://podcast.feedspot.com/us_business_school_podcasts. Show Links:Zach England | LinkedInZach England | Eccles Advisory BoardIn A Pinch | Eccles Basic Needs InitiativeExplorers Program | Goff Strategic Leadership InstituteDavid Eccles School of Business (@ubusiness) | InstagramUndergraduate Scholars ProgramsRising Business LeadersEccles Alumni Network (@ecclesalumni) | Instagram Eccles Experience Magazine

Host Jeremy C. Park talks with Ashley Landes, Chief Operating Officer with Tennessee Prison Outreach Ministry (TPOM), along with Mary McCrary, Development and Recruitment Specialist, who both highlight the nonprofit organization with a Christ-centered mission "to support individuals in and leaving incarceration, as well as their families, with resources and services that empower them to build healthy, fulfilling lives."During the interview, Ashley and Mary share how the organization offers transitional housing, workforce development, case management, and counseling services. TPOM builds relationships with individuals while they are still incarcerated, providing mentorship and classes. Upon release, TPOM assists with obtaining identification, healthcare, employment, and other necessities. The program aims to break cycles of incarceration by helping participants successfully reintegrate into society. Mary shares her personal experience and how Tennessee Prison Outreach Ministry changed her life and now is allowing her to mentor and help others who need hope. Ashley and Mary discuss the importance of providing job search assistance, resume preparation, and interview coaching for program participants, and share how their program participants can benefit companies as hardworking and loyal employees. They wrap up talking about some of the ways they also support youth and how the community can support their efforts through volunteerism and donations, especially of food, clothes, and other necessary supplies for program participants.Visit https://www.tpom.org to learn more about Tennessee Prison Outreach Ministry.https://www.facebook.com/TNPrisonMinistry/https://www.instagram.com/tpomreentrycenter/https://x.com/ReentryTPOM

Business Success in Times of Uncertainty is covered in this video, along with the following:- POWER Conference July 2025 Review- POWER Conference July 2025 Highlights Reaction- Small Continuation of the POWER Conference Theme***************************************Join me and a lineup of special guests for an insightful livestream as we unpack key lessons from the 2025 Small Business Pro POWER Conference, the premier event for entrepreneurs and business leaders aiming to thrive amid today's challenges.In this exclusive session, we'll revisit conference highlights, break down actionable strategies for navigating uncertainty, and share powerful stories from top keynote speakers, panelists, and entrepreneurs. From securing financing to maximizing profitability, scaling your business, and building resilient networks, gain practical advice to help you succeed, regardless of the business climate.Andrew Frazier, MBA, CFA, “The Masterpreneur™” founded the Small Business Pro University to help business owners Sell More, Maximize Profit, and Finance GROWTH faster and easier. He is an expert business advisor providing invaluable coaching, consulting, and training services, empowering entrepreneurs to have greater knowledge and enhanced skills, helping them Work ON their businesses and SCALE. Over the past 15 years, he has worked 1-on-1 with 1,000+ business owners and taught tens of thousands of people about business. Mr. Frazier's experience includes serving as a Navy Supply Corps Officer, operations manager, corporate executive, Chief Operating Officer, organizational leader, Board Member, adjunct professor, investor, and serial entrepreneur. His educational background includes graduating from MIT with a degree in Mechanical Engineering, earning an MBA from NYU, and achieving the Chartered Financial Analyst (CFA) designation.

In today's rapidly evolving sales landscape, the integration of product-led growth (PLG) and sales-led growth (SLG) strategies has become a crucial differentiator for successful companies. As the Chief Revenue Officer of Webflow, Adrian Rosenkranz shares invaluable insights on effectively blending these two approaches to create a unified go-to-market engine. This episode explores how Webflow has successfully combined PLG and SLG motions, leveraging artificial intelligence (AI) to enhance customer experiences, streamline sales processes, and drive revenue growth. Adrian provides a unique perspective on the challenges and opportunities presented by this hybrid approach, offering practical strategies for sales and marketing professionals looking to optimize their go-to-market strategies.                              Key Takeaways Understanding the distinctions between product-led and sales-led growth motions Leveraging AI to enhance relevancy and personalization in customer interactions Implementing AI-driven content refreshes to improve discoverability and SEO performance Utilizing AI for sales enablement, including personalized onboarding and coaching Adapting metrics and KPIs to evaluate the effectiveness of blended PLG and SLG strategies As we navigate this AI-driven sales landscape, it's clear that the companies who can effectively blend PLG and SLG strategies while leveraging AI will have a significant competitive advantage. It's an exciting time to be in sales, and I'm eager to see how these strategies evolve. Innovative AI Applications in Sales and Marketing Creating AI-generated onboarding podcasts for new hires Developing custom GPTs for sales reps to streamline prospecting and communication Implementing AI-powered customer support to resolve cases faster in PLG motions Utilizing AI for content optimization and real-time conversion rate improvements The Future of AI in Sales As AI continues to reshape the sales landscape, Adrian emphasizes the importance of maintaining authenticity and personalization. He introduces the concept of a "Go-to-Market AI Engineer" role, dedicated to reimagining sales workflows and processes through AI integration. This episode provides a wealth of actionable insights for sales leaders, marketers, and revenue operations professionals looking to harness the power of AI and create a more effective, blended approach to growth. Don't miss this opportunity to stay ahead of the curve and drive your organization's success in the AI-powered sales era. Key Moments 00:00:00 - Blending Product-Led and Sales-Led Growth Webflow successfully combines product-led and sales-led growth strategies. Few companies effectively blend these approaches into a single go-to-market engine. The key is solving for customer experience rather than separate teams, using AI to meet customers' needs faster and provide more relevant interactions across both motions.                                                       00:04:31 - AI's Impact on Marketing and Sales AI is automating relevancy in marketing and sales. Webflow uses AI to refresh content, optimize landing pages, and personalize outreach. They've built custom GPT models to assist SDRs and automate processes. AI enables faster, more personalized customer interactions across product-led and sales-led motions. 00:23:22 - Implementing AI in Go-to-Market Strategy Webflow hired a Go-to-Market AI Engineer to reimagine workflows. They use AI for sales enablement, coaching, and onboarding. The CRO created an AI-generated podcast to onboard the new CMO. AI helps scale knowledge sharing and provides faster feedback loops for sales reps.                                                                    00:39:15 - AI Impact on Metrics and Customer Experience                       Webflows CRO identifies the type of metrics they measure the sales team by and how they use AI to drive a better set of KPis that drive a better customer experience.            About Adrian Rosenkranz Adrian Rosenkranz is Chief Revenue Officer at Webflow, where he leads Sales, Marketing, Customer Success, Partnerships and Revenue Operations. He is helping grow Webflow into the leading AI-powered visual development platform for ambitious brands. Before Webflow, Adrian was Chief Operating Officer of Tableau Americas at Salesforce, where he scaled a multi-billion dollar enterprise business. A firm believer in innovation with purpose, Adrian is helping Webflow harness AI to drive smarter growth and better customer experiences, from go-to-market systems that learn and adapt to tools that amplify what creative teams can build. His focus is on unlocking leverage, not just automation. Adrian also serves on the board of the Multiple Myeloma Research Foundation and previously advised Harvard Business School's Kraft Precision Medicine Accelerator. He earned his bachelor's degree from Stanford University, where he was a Division I football player. Follow Us On: ·         LinkedIn ·         Twitter ·         YouTube Channel ·         Instagram ·         Facebook Learn More About FlyMSG Features Like: ·         LinkedIn Auto Comment Generator ·         AI Social Media Post Generator ·         Auto Text Expander ·         AI Grammar Checker ·         AI Sales Roleplay and Coaching ·         Paragraph Rewrite with AI ·         Sales Prospecting Training for Individuals ·         FlyMSG Enterprise Sales Prospecting Training Program Install FlyMSG for Free: ·         As a Chrome Extension ·         As an Edge Extension    

In this week's edition of the Flavors of Northwest Arkansas podcast, we talk to Katie Boykin, co-owner and Chief Operating Officer of Bentonville Brewing Company... Also?? It's the big BITE NWA ticket giveaway episode... But before we get to those?!?! FOOD NEWS!!! Hawk Moth Brewing has an update! A former Conifer manager is opening her a spot in Fayetteville. We'll tell you about Handshake. Moonhouse has announced their grand opening date in Fayetteville. Bienvenue flipped to Bistro 16. Quickly. The Mermaid's team is re-opening in Fayetteville, but it's not quite a restaurant. We'll explain. Our buddy @reesewithnospoons took a poll and the results? Not great. The River Grille Steakhouse has another Dining in the Dark coming! We'll tell you when. WE GIVE AWAY A PAIR OF TICKETS FOR THE WHOLE WEEKEND OF @BITENWA. Watch the drawing! The folks at Bentonville Brewing Company have been through a lot. Remember when you were in your 20's and moved apartments every so often? That's kind of how Bentonville Brewing started. In fact, Bentonville Brewing wasn't always in Bentonville. You'll hear that scar tissue from Co-Owner and COO Katie Boykin. She'll also talk about how she was able to keep the staff paid during covid, and there were some genius ideas that very much helped. Finally, what about that beer? Katie will talk about the first beer they ever brewed commercially, and talk about their staples, including their Homewrecker IPA and Space Goose Hazy IPA, and a beer that won a big national award! We'll talk with Katie Boykin next, here on the Flavors of Northwest Arkansas.

How do you take six distinct fast-casual brands and scale them under a single, efficient operational umbrella? In this episode, we sit down with Lauriena Borstein, Chief Operating Officer, and Kyle Mark, Chief Information Officer of WOWorks—the restaurant group behind Saladworks, Frutta Bowls, and Garbanzo, among others.They share the "One WOW Way," their philosophy for unifying operations, technology, and communication across their entire portfolio. Lauriena details how creating repeatable systems while maintaining flexibility is the key to scaling, and why franchisee profitability is their non-negotiable north star metric. Kyle explains the monumental task of consolidating disparate systems into a single tech stack and how proving the ROI—like a 30-35% increase in digital sales—is crucial for getting franchisee buy-in. This conversation is a masterclass in managing growth, the c between operations and technology, and why a strong culture is built on communication.Key takeawaysBuilding repeatable systems. Scaling any brand requires creating consistent, repeatable systems with flexibility for local execution.The "one WOW way" is A core philosophy for shared services like tech and supply chain, which creates efficiency across a multi-brand portfolio.Franchisee profitability is #1. Franchisee profitability is the primary metric for success, as no initiative is scalable if it isn't profitable.Unify your tech stack for growth. A single tech stack (POS, online ordering, loyalty) simplifies operations, reduces training, and unifies data analysis.Communicate, communicate, communicate. Build a strong culture with a consistent communication cadence, ensuring franchisees hear a unified message from all leadership.Don't be afraid to fail fast. Growth-minded operators must try new things and be willing to fail fast, dropping what doesn't work to move on quickly.ResourcesLearn more about WOWorks and their family of brands: Connect with the guests on LinkedIn:Kyle MarkLauriena BorsteinSend us a text

Love to hear from you; “Send us a Text Message”What happens when the three necessary societies, the foundational pillars for human flourishing, crumble simultaneously? Jack and Veronica Burchard, Chief Operating Officer of Sophia Institute, explores how Pope Leo XIII's groundbreaking encyclical Rerum Novarum offers extraordinary wisdom for our modern cultural crisis.Burchard shares what motivated her to create "A Pocket Guide to Rerum Novarum," making this essential Catholic social teaching more accessible to today's readers. Together, they unpack how Leo XIII's prophetic vision of the three necessary societies—Marriage and the Family, Christ and the Church, and Polity-Civil Society—creates a framework for understanding human dignity and societal flourishing.The discussion reveals surprising relevance for today's young adults struggling under financial burdens that delay family formation and Leo XIII's teaching that "the family predates the state" and that private property rights flow from our responsibility to care for our families, and discover a liberating alternative to both socialist promises and unchecked capitalism. Find "A Pocket Guide to Rerum Novarum" Here! Read Jack's Blog's including his latest: Stepping Up to True Love: The Fall and the Call to Be a Man of GodWatch on YouTube or Follow us on X! Support the show

In the second hour, we continue our conversation regarding the fate of Public Broadcasting due to The Corporation For Public Broadcasting closing this month. We speak with Brian Wadsworth, The Chief Operating Officer for Native Public Media. He speaks about the need for Tribal Stations, the work NPM does for those stations and a handshake deal with a South Dakota Senator to provide help. Then, something we talked about on a TSBAT last month made it all the way to the US Senate and thank god, there are visuals to boot! Let's say we all end this one in style with This Shouldn't Be A Thing - Kasper's Dream Car Edition. As always, thank you for listening, texting and calling, we couldn't do this without you! Don't forget to download the free Civic Media app and take us wherever you are in the world! Matenaer On Air is a part of the Civic Media radio network and airs weekday mornings from 9-11 across the state. Subscribe to the podcast to be sure not to miss out on a single episode! You can also rate us on your podcast distribution center of choice. It goes a long way! Guest: Brian Wadsworth

This episode features Mark Solazzo, Chief Operating Officer of Northwell Health, as he shares insights from his 30-year career, discusses the importance of culture and people in healthcare leadership, and reflects on his transition toward retirement. He also offers advice for future COOs navigating the evolving health system landscape.

Soothe growing pains with a fractional COO New Livestream guest- Ashish Gupta I'm happy to have Ashish join me on a live broadcast. He's got operational experience in making things go smoothly across a great array of business sizes and types. Tune in and as we'll be discussing how a growing business can take advantage of a fractional Chief Operating Officer while controlling costs vs. having a full time expert on staff. This is a ‘must see event' for anyone growing quickly in their business or who knows they suffer from bottlenecks and clients who regularly ‘slip through the cracks' of how you would like them to be served. Be sure to join live so that you can ask questions, replay will be available. Set yourself a reminder on YouTube here: https://youtube.com/live/I9HhK21cdr0 We'll be going live September 08, 2025 1 PM Atlantic Time and 12 Noon Eastern Time See you there! David C Barnett **** - Join David's email list so you never miss any new videos or important information or insights, RECEIVE 7 FREE GIFTS!!- https://www.DavidCBarnettList.com **** Do Business with David using these incredible internet links... - David's Blog where you can find hundreds of free videos and articles, https://www.DavidCBarnett.com - Book a call with David and let him help you with your project, https://www.CallDavidBarnett.com - Learn how to buy a successful and profitable business in a risk-controlled way https://www.BusinessBuyerAdvantage.com - Get help selling your business, https://www.HowToSellMyOwnBusiness.com - Get better organized in your business, https://www.EasySmallBizSystems.com - Learn to make better cash flow forecasts and write incredibly effective business plans from scratch!, https://www.BizPlanSchool.com - Learn to build an equity asset with insurance! visit https://www.NewBankingSolution.com -Did you sign up for an expensive Merchant Cash Advance for your business and now struggle to make the payments? Find out how you can negotiate your way out at https://www.EndMyMCA.com

Philanthropy can change the way we think about business when it's treated as part of the culture rather than an afterthought. How does a company grow stronger when it gives back to the community that supports it? And how can service outside of work shape the kind of leader someone becomes?   Sarah Lockwood talks with Brianna Borin, Chief Operating Officer of Snooze A.M. Eatery, about the lessons she has learned from nearly two decades of weaving community impact into her work. Brianna shares how Snooze's early days of volunteering at the Denver Rescue Mission set the tone for a company-wide approach that now includes programs like the Changemaker initiative and long-term partnerships with organizations such as Urban Peak. She also reflects on her own leadership development through board service, youth mentorship, and global volunteer experiences that have deepened her sense of personal satisfaction and purpose.   Listeners can learn more about supporting youth experiencing homelessness through Urban Peak's Urban Nights Kicks & Culture Sneaker Ball at urbanpeak.org/urban-nights. Brianna also recommends Tommy Spaulding's books, The Heart-Led Leader and The Gift of Influence, which have shaped her vision of philanthropy and leadership. Her story and these resources show how integrating service into business not only builds stronger communities but also creates deeper fulfillment for leaders and their teams.   Episode Breakdown: 00:00 Philanthropy and Service as a Business Value 02:03 Brianna Borin's Journey with Snooze A.M. Eatery 06:57 Community Impact Through Grassroots Service 08:50 Partnering with Urban Peak to Support Youth 12:44 The Changemaker Program and Local Giving 18:36 Leadership Development Through Philanthropy 28:45 Lessons from the Global Youth Leadership Academy 34:03 Time, Treasures, and Talent as a Service Framework   Connect with Brianna Borin: Snooze A.M. Eatery Connect with Brianna on LinkedIn   Connect with Sarah Lockwood: HiveCast Connect with Sarah on LinkedIn   Connect with The Conscious Entrepreneur: The Conscious Entrepreneur  Follow The Conscious Entrepreneur on LinkedIn Follow The Conscious Entrepreneur on Instagram  Subscribe to The Conscious Entrepreneur on YouTube   HiveCast.fm is a proud sponsor of The Conscious Entrepreneur Podcast. Podcast production and show notes provided by HiveCast.fm

Chief Operating Officer for Gulf Coast Bank & Trust, Jason Shields, joins Tommy to talk about pay it later on your credit and checking accounts.

Jared Bostrom, Amber Michalski- Progress Valley Jared Bostrom, Chief Executive Officer of Progress Valley, Amber Michalski, Chief Operating Officer, and Michalea Heacock, Director of Advancement join host Ken Haglind on the radio show “Living Healthy and Aging Well” to share insights into the impactful work of Progress Valley—a nonprofit substance use and co-occurring treatment provider serving the…

Nate Brooks serves as the Executive Vice President, Chief Financial Officer, and Chief Operating Officer at JAMS, the world's leading provider of private alternative dispute resolution services. With more than 25 years of experience in financial and operational leadership, he has been instrumental in driving transformative change at JAMS, particularly during the challenges of the COVID-19 pandemic. Under his direction, the organization has embraced AI-powered solutions, expanded virtual mediation, and pursued strategic market growth.In this episode of Mr. Biz Radio, Ken “Mr. Biz” Wentworth sits down with Nate Brooks. The conversation highlights how JAMS has embraced innovation—leveraging AI, expanding virtual mediation, and meeting new market demands—while staying true to its core values of neutrality and integrity. Nate shares how he guided the organization through the challenges of the pandemic, oversaw its global expansion, and fostered a culture of adaptability and excellence. This insightful discussion explores the future of ADR, the impact of technology, and the leadership strategies needed to thrive in an ever-evolving business landscape.Key Takeaways:-How JAMS adapted quickly to the virtual world post-pandemic, maintaining high-level service delivery through strategic pivots.-The implementation of AI and advanced technologies at JAMS aids in efficient case management and client service excellence.-The seamless leadership transition at JAMS showcases effective change management and strategic foresight in steering the company forward.-Nate Brooks shares his experienced views on managing hybrid work environments while still driving growth and maintaining a team culture.-Explore the potential trajectory of ADR becoming a more dominant force over traditional litigation, emphasizing accessibility and technological advancements.

In this episode, I'm joined joined by Brad Caswell, an expert in the world of Donor Advised Funds (DAFs). He served as the Chief Operating Officer of Vanguard Charitable for 12 years, and now as a consultant helping organizations and individuals navigate the complexities of charitable giving. Some highlights from the episode:The benefits of using DAFs (including tax advantages and the ability to donate complex assets like real estate)The process of donating private assets and how to maximize your charitable contributionsHow to strategically time your donations to align with life events (such as selling a business or receiving an inheritance)To find Brad: Charitable Solutions LLC-------------✅ Financial planning for 30-50 year old entrepreneurs: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.allstreetwealth.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠✅ My personal blog & newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.thomaskopelman.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Disclaimer: None of this should be seen as financial advice. It is just for informational purposes.

Episode 256: What turns CX skeptics into advocates? A listening engine that makes caring for those you serve the gold standard. At IMG Academy, a private sports academy and boarding school in Florida, Chief Operating Officer Mike Milliron led the launch of a centralized experience team. “Not interested,” said everyone from athletics, academics, athletic development, and student life. Why? IMG Academy's culture initially prized local control. “Owners of experience,” says Mike, is how teams saw themselves. Mike and his team persisted. They built a real-time listening program with trusted access and immediate visibility so coaches, teachers, and staff could act on feedback. The centralized team partnered across athletics, academics, athletic and personal development, and student life to align fixes and remove friction for frontline work.  Results followed: NPS rose for parents and students. Re-enrollment increased. Earned growth forecasts climbed. “It made their jobs easier,” explains Mike.  “But also, it helped them get to the end result they want: delivering an unrivaled experience for students.” Guest: Mike Milliron, Chief Operating Officer, IMG Academy Host: Rob Markey, Partner, Bain & Company Give Us Feedback: Help us improve the podcast here: https://bit.ly/CCPodcastFeedback Time-Stamped Topics: 00:01 — Who owns experience on a campus built on silos 00:04 — Non-negotiables like culture change and real listening access 00:05 — Mission UCX prioritizes caring for those they serve 00:06 — Early financial signals drove re-enrollment to tick up 00:07 — Standing up CX and a listening program spanning multiple verticals 00:08 — Value lands when CX makes people's jobs easier 00:09 — New games unlocked by data and insight loops 00:11 — Rapid-fire takes on popular CX buzzwords  Time-Stamped Quotes: [09:00] “The most difficult part was trying to figure out how it was actually going to work. Once we got it up and got it moving and realized the value right away, it became one of the smartest decisions, and it made people's jobs easier.” [9:00] “We introduced a listening program. We introduced a dedicated team to work across verticals. [It was about] just the cultural component of A) getting that team in place, and then B) trying to figure out how do we actually best navigate what's been in place for the previous 35 years—and some muscles that have been built—in a trustworthy way and in a way that people wanted to engage.” [06:00] “We're starting to see customer experience and NPS go up across parents, students, and essentially all of our experiences in our product lines. We're also seeing employee experience go up, which is super important—that's helped with retention and workplace satisfaction.” [10:00] “We have different opportunities to actually understand how to drive value and impact. And we're just like, ‘Oh my gosh, we never would've thought that we're able to do this.' And how it then ties back to a retention strategy or to a new product or new experience that we want to launch. So, it'sfun to actually see those things come to life.” Resources  “A New Playbook” (Episode 230 with former IMG Academy president, Tim Pernetti)

Hospitality excellence doesn't happen without leadership excellence, and in this episode, we hear why from two senior leaders at Ithaka Hospitality Partners. Scott Rohm, Chief Development Officer, and Ryan Magnon, Chief Operating Officer, both built their careers under Horst Schulze at The Ritz-Carlton before their current roles at Ithaka.They share how leadership becomes the real "insurance policy" for hotel owners, why the best companies focus on selecting and developing the right leaders, and how small shifts in structure and culture can transform entire organizations. Along the way, you'll hear practical lessons, from the daily responsibilities of leaders, to creating environments where people thrive, to a Shanghai dining room story that reveals the hidden power of leadership in action.For hospitality executives, this conversation offers both a strategic perspective and actionable takeaways for building stronger organizations and better guest experiences. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Ryan Magnon, Chief Operating Officer of Ithaka Hospitality Partners, shares a valuable lesson from his experience leading training at Chick-fil-A. While speed, accuracy, and consistency mattered in the drive-thru, the real differentiator was hospitality: how team members made guests feel in just 60 seconds.Ryan explains how Chick-fil-A trains frontline employees, many of whom are just 17 or 18 years old, to view each guest not as an order, but as a person with challenges and opportunities to be cared for. This approach transformed transactions into moments of genuine connection.For hospitality leaders, Ryan's story highlights how small interactions can shape big impressions, and why training to focus on human connection may be the most powerful investment you can make. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Join Allison Grealis as she talks to sisters Alex Heileman and Madison Trejo from Elite Biomedical Solutions, where they function as Chief Operating Officer and Chief Vision Officer, respectively. Known for her people-first leadership style, Alex blends her expertise in healthcare  with a teacher's ability to connect and plays a vital role in shaping Elite's culture, innovation, and long-term vision. Formally trained in graphic communication design, Madison has a passion for building successful brands and has successfully built the marketing and brand strategy for Elite Biomedical Solutions. We'll hear more about Alex and Madison's journeys into leadership and how they work together to navigate the unique challenges and rewards of running a family-owned business.

In this episode of The Franchise Academy Podcast, host Tom Scarda sits down with franchise veteran Jordan Levine, Chief Operating Officer of Stretch Zone, to explore what makes this wellness franchise a standout in the industry.With 25 years of experience in top franchise brands like Cold Stone Creamery, Massage Envy, and Sola Salons, Jordan shares the key ingredients that make Stretch Zone not just another fitness concept—but a strategic business opportunity. From its recurring income model to corporate-trained staff, Stretch Zone is built for franchisees looking for scalable growth and ongoing support.This episode also busts common myths about franchising—like the belief that you're either on your own or that the franchisor will do everything for you. Jordan emphasizes that while Stretch Zone provides the structure, systems, and training, you still have to wear your entrepreneur hat and drive success.

In this conversation, you'll hear from Scott Rohm, Chief Development Officer, and Ryan Magnon, Chief Operating Officer of Ithaka Hospitality Partners, about how they've turned vision into reality across teaching hotels, culinary projects, food halls, and independent hospitality developments.We discuss how Ithaka's roots at Auburn University shaped their approach, what they've learned about partnering with owners to create distinctive projects, and why independent hospitality (with the right operating partner) can be powerful. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode of the Second in Command podcast, Cameron is joined by Roy Jain, the co-founder and Chief Operating Officer of Blue River Pet Care.In this fascinating conversation, you'll learn about building an organization that thrives on culture, leadership, and long-term vision. Cameron and Roy explore the foundations of creating a business during challenging times, the importance of surrounding yourself with trusted partners, and the mindset required to navigate uncertainty while pursuing growth.You'll discover the evolving role of leadership, and how true success comes not from doing everything yourself, but from developing others, fostering motivation, and carrying forward a culture that can outlast the original founders. The conversation investigates how structured training, core leadership skills, and intentional people development contribute to sustainable success and scalability.Curious how AI is changing real-world industries like veterinary care? This episode reveals surprising applications every leader should pay attention to. Learn why developing people, not doing it all yourself, is the true key to building a business that lasts.If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!Enjoy!In This Episode You'll Learn:The Blue River value proposition for owners selling their practices, emphasizing financial transactions and continuity of care.The operational efficiencies achieved through centralized back-office functions and the development of an operations team in 2019.The application of AI in veterinary care, including note-taking and administrative tasks, as well as the limitations of telemedicine in veterinary care.Blue River's marketing strategy for 210 independently branded hospitals, tailoring ads to specific products and promotions. The growth of the corporate team from four people to 150, with many senior leaders homegrown from within the organization.And much more...Guest Bio:Roy Jain is the co-founder and Chief Operating Officer of Blue River Pet Care, where he oversees daily operations and ensures the company fulfills its mission to be the most user-friendly acquirer of animal hospitals in the country. Since co-founding Blue River in 2009, he has taken on nearly every role within the organization, from marketing and recruiting to shaping the strategic roadmap that drives its success. Roy brings a deep respect for veterinary practice owners, recognizing that selling a hospital is more than a financial transaction—it's about finding a long-term home that honors each practice's culture and community. Prior to Blue River, he worked in investment banking and private equity, earned an MBA from Kellogg, and continues to teach and mentor within the veterinary and academic communities.Resources:Connect with Roy: Website | LinkedInConnect with Cameron: Website | LinkedInGet Cameron's latest book – "Second in Command: Unleash the Power of Your COO"Get Cameron's online course –

Brooke and Tyler hail the arrival of Emily Sanderson (!), Chief Operating Officer of Dragonsteel Books. We discuss the business practices and Dragonsteel's growth over the last decade, the Lightweaver Organization charity started by Emily and Brandon, and the logistical plans and challenges for this year's Dragonsteel Nexus 2025. There are no major spoilers discussed in the episode and it can be listened to by anyone. #NoSpoilers Link to learn more about the Lightweaver Foundation (https://www.lightweaverfoundation.org/) Link to Intentionally Blank Podcast Ep. 149 (https://www.youtube.com/watch?app=desktop&v=GmTEBZZXL6w) Dragonsteel Books (https://www.dragonsteelbooks.com/) Check out our website (https://cosmereconversations.com) Support this podcast by becoming a Patron on Patreon (https://www.patreon.com/CosmereConversations) Original music by David Gruwier (https://twitter.com/DGruwier). "Radiant" (https://www.youtube.com/watch?v=A5CFAZUv4C0) by David Gruwier.

Get early access to all of the 2025 RENEW Gathering Breakout Tracks: https://reallifetheologypodcast.supercast.com/  Visit RENEW.org for great resources on Disciple Making and Theology.  Today's episode will help us navigate LGBTQ+ issues within Christianity by balancing compassionate engagement and traditional biblical teachings, encouraging hospitable conversations and deeper understanding. The episode centers around a class led by Guy Hammond, the executive director of Strength in Weakness Ministries, which aims to help Christians navigate issues related to LGBTQ+ individuals from a perspective of traditional biblical sexual ethics. The session highlights that churches must discuss culturally relevant and controversial topics such as LGBTQ+ issues to remain pertinent. Guy begins by introducing himself and explaining the purpose and history of his ministry, which has grown to support Christians across 90 countries by running support groups for homosexually attracted Christians and parents with LGBTQ+ children. Guy shares his personal journey, detailing his early life as a gay man, his struggles with faith, and his eventual decision to embrace Christianity while rejecting homosexual practices. He emphasizes that he did not choose his attractions but believes that living according to biblical teachings requires celibacy for homosexually attracted individuals. He also discusses his late wife Kathy's pragmatic approach to his future remarriage and his current marriage to Laura, demonstrating his perspective on love and companionship within a Christian framework. Ellen Radcliffe, the Ministry's Chief Operating Officer, also speaks, sharing her similar background of living a lesbian lifestyle before turning to faith. Ellen underscores the importance of leading others to fall in love with God rather than merely adhering to a set of beliefs. She discusses her therapeutic work and her belief in the "messy middle space," a term describing the intersection of truth and grace where Christians can accept people without necessarily approving of their actions. Ellen asserts that understanding individuals as beloved children of God is crucial to navigating LGBTQ+ conversations within Christianity. The session covers practical strategies for churches to engage with LGBTQ+ topics, emphasizing the difference between acceptance and approval, and the necessity of hospitality toward those who are different. Guy argues that many Christians are not homophobic but rather uneducated about LGBTQ+ issues, which leads to avoidance behaviors. He stresses that the transformation into a Christian life is not quick and that churches should be prepared to welcome LGBTQ+ individuals for extended periods while they navigate their faith journey. Guy outlines four key messages for engaging with LGBTQ+ individuals: God's unconditional love, the freedom to live as one chooses, the trustworthiness of the Bible, and the high but worthwhile cost of following Jesus. He underscores the need for Christians to demonstrate the superiority of a life with Jesus over a life without by being exemplary in their own faith and knowledge of Christ. The episode concludes by offering workshops and educational materials, including a new book and a documentary that Guy hopes will aid churches in addressing LGBTQ+ topics effectively. Guy invites ministers and church leaders to engage with his ministry for further training and support, thereby equipping themselves to handle these issues with compassion, truth, and hospitality.  

In this episode of The Broadband Bunch, host Brad Hine sits down with Drew Beverage, Chief Operating Officer of 360 Broadband, from the floor at Mountain Connect in Denver. Drew shares the story of 360 Broadband's evolution from a fixed wireless provider to a hybrid network operator bringing fiber to some of the most rural areas in Oklahoma and Texas. With 96 competitors in their expansive 12,000-square-mile footprint, Drew emphasizes that price is not their differentiator—customer experience is. The conversation explores how 360 Broadband is using innovative tools and AI-powered platforms like GoCare, QC.AI, Actifai, and Sonar to meet customers where they are, proactively communicate during outages, and personalize service at scale. Drew walks through the operational benefits of text-based support, intelligent call scoring, and AI-driven self-service sales that happen even after midnight—all backed by real-time data and seamless system integrations. Listeners will also hear Drew reflect on his personal journey from tower climber to telecom COO, his early days in the family business, and the leadership values that continue to guide his team today. With his trademark humility and wit, Drew offers insight into the changing broadband landscape, from BEAD funding complexities to the future of rural connectivity, and why an open ecosystem of best-in-class vendors is key to staying competitive.

Podcast: Nexus: A Claroty Podcast (LS 32 · TOP 5% what is this?)Episode: Pankaj Goyal on Cyber Insurance Coverage for OT EnvironmentsPub date: 2025-09-01Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationPankaj Goyal, Chief Operating Officer at Safe Security, joins the Nexus Podcast to discuss the challenges cyber insurance carriers and brokers have in determing and providing coverage for asset heavy operational technology (OT) and cyber-physical systems (CPS) environments. Underwriters have prolific amounts of historical data and experience in calculating risk and exposure around IT, but cannot say the same for OT. Goyal discusses how fragmentation in the OT ecosystem, along with an ever-expanding attack surface, is contributing to the challenges around properly insuring these environments. The podcast and artwork embedded on this page are from Claroty, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.

Today's guest, Mike Hayes, is nothing short of extraordinary:Mike is the former Commanding Officer of SEAL Team TWO, leading a two thousand–person Special Operations Task Force in Southeastern Afghanistan. In addition to a twenty-year career as a SEAL, Mike was a White House Fellow, served two years as Director of Defense Policy and Strategy at the National Security Council, and has worked directly with both Presidents George W. Bush and Barack Obama. Beyond his military and governmental service, Managing Director is currently managing director at Insight Partners. Mike was previously Chief Operating Officer at VMware.So as you can see, Mike is going to be just awesome, and this episode is going to really help you take the next step in your career that is mission driven and full of purpose. Hosted on Acast. See acast.com/privacy for more information.

In this episode of The Digital Executive, host Brian Thomas sits down with Wilbur Jenkins, Executive Vice President and Chief Operating Officer of WoodmenLife, a leading provider of life insurance and retirement planning solutions. Wilbur shares his journey since joining the organization in 2023, highlighting his early focus on strategic execution, operational efficiency, and leadership development.The discussion explores how digital transformation is reshaping the life insurance industry, from streamlining customer experiences to deploying AI-driven tools like chatbots and mobile platforms. Wilbur emphasizes the importance of meeting customers where they are—across generations—and ensuring digital tools are intuitive and inclusive.He also addresses the misconception that older generations are excluded from digital solutions, advocating for a balanced, choice-driven approach that enhances human connection rather than replaces it.Whether you're a tech leader, insurance professional, or digital transformation enthusiast, this episode offers insightful strategies on leveraging technology to drive value and resilience in a rapidly evolving industry.If you liked what you heard today, please leave us a review. Apple or Spotify.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

David Paman is President & Chief Operating Officer at Multibook Philippines. Multibook is a provider of cloud ERP and outsourced business services, offering smart software and back-office support to help global businesses achieve seamless financial integration, real-time insights, and regulatory compliance. This episode is recorded at the Multibook Philippines office in Makati City.In this episode | 00:48 Ano ang Multibook Philippines? | 06:22 What problem is being solved? | 09:20 What solution is being provided? | 19:09 What are stories behind the startup? | 41:14 What is the vision? | 45:50 How can listeners find more information?MULTIBOOK PHILIPPINES | Website: https://multibook.com.ph | Facebook: https://facebook.com/multibookph | Instagram: https://instagram.com/multibookph | LinkedIn: https://linkedin.com/company/multibookph | Email: david.paman@multibook.com.ph, info@multibook.com.phTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://sprout.ph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/SproutPayrollStarter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠APEIRON: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://apeirongrp.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TWALA: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twala.io⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠SYMPH: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://symph.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠SECUNA: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://secuna.io⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠RED CIRCLE GLOBAL: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://redcircleglobal.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MAROON STUDIOS: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://maroonstudios.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠AIMHI: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aimhi.ai⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠CHECK OUT OUR PARTNERS:Ask Lex PH Academy: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asklexph.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (5% discount on e-learning courses! Code: ALPHAXSUP)PIXEL by Eplayment: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (Sign up using Code: PIXELXSUP1)School of Profits: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://schoolofprofits.academy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Founders Launchpad: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://founderslaunchpad.vc⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Hier Business Solutions: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://hierpayroll.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Agile Data Solutions (Hustle PH): ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://agiledatasolutions.tech⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Smile Checks: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://getsmilechecks.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠CloudCFO: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cloudcfo.ph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cloverly.tech⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠BuddyBetes: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://buddybetes.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠HKB Digital Services: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://contakt-ph.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://hyperstacksinc.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠OneCFO: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://onecfoph.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://unawa.asia⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠SkoolTek: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://skooltek.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Better Support: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bettersupport.io⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (Referral fee for anyone who can bring in new BPO clients!)Britana: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://britanaerp.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Wunderbrand: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://wunderbrand.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠EastPoint Business Outsourcing Services: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://facebook.com/eastpointoutsourcing⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Doon: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://doon.ph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠DVCode Technologies Inc: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://dvcode.tech⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LookingFour Buy & Sell Online: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://lookingfour.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠NutriCoach: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://nutricoach.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Uplift Code Camp: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://upliftcodecamp.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ (5% discount on bootcamps & courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://youtube.com/startuppodcastph⁠⁠⁠⁠⁠⁠⁠⁠Spotify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple Podcasts: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://facebook.com/startuppodcastph⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Patreon: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://patreon.com/StartUpPodcastPH⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠PIXEL: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://pixel.eplayment.co/dl/startuppodcastph⁠⁠⁠⁠⁠⁠⁠⁠⁠Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://phstartup.online⁠⁠⁠⁠⁠⁠⁠⁠Edited by: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://tasharivera.com

Pankaj Goyal, Chief Operating Officer at Safe Security, joins the Nexus Podcast to discuss the challenges cyber insurance carriers and brokers have in determing and providing coverage for asset heavy operational technology (OT) and cyber-physical systems (CPS) environments. Underwriters have prolific amounts of historical data and experience in calculating risk and exposure around IT, but cannot say the same for OT. Goyal discusses how fragmentation in the OT ecosystem, along with an ever-expanding attack surface, is contributing to the challenges around properly insuring these environments. 

In this episode, Vance Courtney, who is the Chief Operating Officer at Joe Homebuyer shares how AI is changing the game for real estate investors and how franchisees are benefitting from the new AI tools available today. This informative discussion shares why and how AI will be used by the best real estate investors to get better data to make better decisions and have better outcomes.

Alen Voskanian, MD, MBA, FACHE, Chief Operating Officer and Vice President at Cedars-Sinai Medical Network, discusses what makes a successful practice, emphasizing servant leadership and the importance of creating aligned goals. He highlights strategies for mitigating common access-to-care challenges to improve patient outcomes and explores opportunities for growth and development, including the role of AI and machine learning in advancing healthcare.

Alen Voskanian, MD, MBA, FACHE, Chief Operating Officer and Vice President at Cedars-Sinai Medical Network, discusses what makes a successful practice, emphasizing servant leadership and the importance of creating aligned goals. He highlights strategies for mitigating common access-to-care challenges to improve patient outcomes and explores opportunities for growth and development, including the role of AI and machine learning in advancing healthcare.

Host Jeremy C. Park talks with Missy Acosta, Senior Vice President of Brand Experience for Delta Dental of Tennessee, and Adam English, General Manager and Chief Operating Officer with the Nashville Sounds, who highlight the origins and evolution of the annual Kids Dental Day, which has grown over the last four years to include a number of partnerships providing shoe and book distributions and a variety of educational activities that serve hundreds of kids across Middle Tennessee at First Horizon Park baseball stadium.In 2022, the Nashville Sounds partnered with Delta Dental of Tennessee to create Kids Dental Day as a way to foster a day of fun and provide dental care and other related services to kids in need. Over the years, the event has expanded greatly thanks to a number of partnerships with organizations like cityCURRENT, Samaritan's Feet, Kroger, Higginbotham Insurance, Meharry Medical College, Neighborhood Health, Hope Smiles, Book'em, Nashville PBS, American Heart Association, the Adventure Science Center, Henry Schein, Dunkin' Donuts, and more. As a result, the event has evolved from providing simple dental screenings to a comprehensive day of care including dental check-ups and cleanings, a shoe distribution, new books, and tons of fun educational activities designed to help prepare the kids for the new school year ahead.During the interview, Missy and Adam talk about how the event has grown significantly over four years, the power of collaborating with multiple partners and services, including participation from dental students, local businesses, and community organizations, and what the event means to the kids served. They discuss plans to further expand the event's reach and impact by adding more partners and services, while emphasizing the importance of long-term commitment and advance planning for logistics and participation.Visit www.KidsDentalDay.com to learn more about the annual Kids Dental Day and how your nonprofit or company can get involved.Visit https://deltadentaltn.com to learn more about Delta Dental of Tennessee. You can also visit https://deltadentaltn.com/kids-dental... for Kids Dental Day.Visit www.NashvilleSounds.com or https://www.milb.com/nashville for more information about the Nashville Sounds and their season and game schedule.

Matt Bland is the Chief Operating Officer of the Society of Evidence-Based Policing, and an associate professor with the Police Executive Programme at the University of Cambridge. Prior to that, Dr. Bland spent a decade and a half with Norfolk and Suffolk Constabularies, in a range of intelligence and crime analyst roles. We talk about his background as police analyst, the state of EBP, and how many divorces are required to be a serious organized crime detective.

Jenny Story, Chief Operating Officer of Patriot Mobile, joins to highlight the company's mission and impact. From donating Ten Commandments posters to schools in Arkansas, to supporting causes like DJ Daniel's fundraiser with Jason Aldean that raised $200,000 for Heroes for Children, Patriot Mobile continues to put faith, family, and freedom at the center of everything they do. She also discusses Patriot Mobile's service, coverage, and core pillars that set the company apart as America's only Christian conservative wireless provider. Go to PatriotMobile.com/GRUBER or call 972-PATRIOT—and use promo code GRUBER for a FREE MONTH of service!

In this episode of the Second in Command podcast, Cameron is joined by Caitlyn Fagan, Chief Operating Officer for Inner Matrix Systems, a personal mastery training system for high achievers.During this fascinating conversation, Cameron and Caitlyn explore the unique challenges and opportunities of stepping into a leadership role that is not always in the spotlight but is essential for organizational success. You'll discover the importance of clarity in responsibilities, effective communication, and balancing personal growth with professional demands. Learn how behind-the-scenes leadership roles drive company stability and growth.The conversation also examines the personal side of leadership, emphasizing the need for resilience, adaptability, and the ability to align personal values with professional responsibilities. Through real experiences and thoughtful reflection, Caitlyn shares how to navigate complex relationships, build trust, and maintain confidence when carrying significant responsibility.This episode provides practical wisdom for those seeking to grow as leaders while staying true to themselves, offering a perspective that is both grounded and inspiring. Discover how real leadership doesn't require perfection—just courage, clarity, and compassion.If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!Enjoy!In This Episode You'll Learn:Caitlyn's background in tech and her deep involvement in the business, including being deeply embedded in scaling the company.The challenges of working with a CEO and fiancé, including the emotional and operational dynamics.How the EOS (Entrepreneurial Operating System) has been instrumental in scaling Inner Matrix Systems.Caitlyn's personal journey with Inner Matrix Systems, starting as a client to address anxiety and becoming part of the business to help others.The balance between the benefits of AI and the importance of human connection and personal development.And much more...Guest Bio:Caitlyn Fagan is the Chief Operating Officer of Inner Matrix Systems, where she leads operational excellence to ensure programs, training, and outcomes deliver maximum value for clients. A results-driven executive, she brings extensive expertise in business operations, process improvement, interactive marketing, technology, and project management. Before joining Inner Matrix Systems, Caitlyn served as CEO of a Denver-based digital agency, helping enterprise businesses craft and share their stories online. Her background in interactive marketing and technology allowed her to design and implement innovative digital strategies that produced measurable success. Caitlyn holds a Communications degree from the University of Miami in Coral Gables, FL, and continues to leverage her skills to drive meaningful impact in every organization she serves.Resources:Connect with Caitlyn: Website | LinkedInConnect with Cameron: Website | LinkedInGet Cameron's latest book –

Tired of business trips that feel like a copy-paste of the same sterile ballroom and conference room? How do you transform a mandatory work trip into a memorable, culturally-rich experience? In this episode, we tackle the secret to planning truly authentic corporate events that leave a lasting impact on attendees. We sit down with a master of the craft, Renee Jacobs, the Chief Operating Officer of MGME (McVeigh Global Meetings and Events), to uncover how professionals can escape the corporate bubble and genuinely connect with a destination.Join us as Renee Jacobs pulls back the curtain on the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry. She shares a wealth of corporate event planning ideas that go far beyond the typical agenda. We explore the powerful shift in MICE industry trends toward creating genuine "sense of place" activities, from sourcing local food for a surprise culinary competition to organizing city-wide "dine-arounds" for groups of up to a thousand people. Renee reveals how selecting unique corporate event venues—like historic castles in Ireland, the iconic Raffles Hotel in Singapore, or the Alvear Palace in Buenos Aires—is the critical first step in setting the stage for an immersive experience.The conversation also delves into the growing importance of integrating corporate social responsibility activities into the itinerary. Renee explains how CSR initiatives, such as local beach cleanups, tree planting, or bringing supplies to a local school, can be powerfully grounding experiences that connect attendees to the community in a meaningful way, even on a tight schedule. From fishing for piranhas in the Amazon to multi-million dollar gala dinners at the Emirates Palace in Abu Dhabi, Renee shares unforgettable stories and practical strategies that prove business travel doesn't have to be boring. This episode is packed with inspiration for creating your own authentic corporate events.About Our Guest:Renee Jacobs is the Chief Operating Officer of MGME (McVeigh Global Meetings and Events), a leading global agency specializing in event planning for Fortune 500 companies, life science organizations, and major associations. With a passion for travel that began in high school, Renee has built a remarkable career in the MICE industry. Her journey includes roles at The Compass Group, the Journal of Commerce, and WorldTEK, where she honed her expertise in planning large-scale commercial trade shows, exhibitions, and incentive trips across the globe before joining MGME and rising to her current role as COO.TIMESTAMPS / CHAPTERS:(00:00) Win a Luxury Cruise to Alaska!(05:21) Introducing Renee Jacobs: A Leader in the MICE Industry(09:21) The Scale of MGME: From Advisory Boards to Fan Activations(14:24) The Big Question: How to Make Corporate Events Authentic(15:33) Strategy 1: Choosing Unique Corporate Event Venues(17:40) Strategy 2: Creating Authentic Culinary Experiences(20:52) Strategy 3: Engaging Local Culture & Artisans(23:06) Behind the Scenes of a Multi-Million Dollar Event(24:50) Strategy 4: Integrating Corporate Social Responsibility (CSR)(29:00) How to Partner with MGME for Your Next Event(32:35) Final Thoughts: The Power of Authentic TravelLinksEnter the GiveawayInstagramYouTubeLinkedInProduced by Podcast Studio X.

On this week's Political Breakfast, the gang taps into rumors of former Republican Lt. Gov. Geoff Duncan, who recently converted to the Democratic Party, running for Georgia Governor. The 2026 race is crowded and competitive on both sides of the aisle. Plus, Gabe Sterling, one of the faces of Georgia's Secretary of State's office, is stepping down from his position as Chief Operating Officer. Does he have his eyes set on somewhere else? Democratic strategist Tharon Johnson, Republican strategist Brian Robinson, and host Lisa Rayam also commemorate the 20-year anniversary of Hurricane Katrina, which drove and estimated 100 thousand evacuees to Georgia. Many stayed and continued to live in metro Atlanta. The city also honored the 62nd anniversary of the March on Washington over the weekend. See omnystudio.com/listener for privacy information.

Mark Romaine, Chief Operating Officer of Global Partners joins the show to discuss the state going with a lower bid on operating the rest stops on the state highways.  Visit the Howie Carr Radio Network website to access columns, podcasts, and other exclusive content.

Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup Jim Leslie is the Chief Operating Officer of Home Service Freedom, working closely with Tommy Mello to bring the company's vision to life and help members scale their businesses. Previously, he was the Chief Marketing Officer at A1 Garage Door Service, where he drove significant growth by refining marketing, operations, and leadership systems. In this episode, we talked about lead generation, referrals, technician training, marketing & growth...

In today's episode of the Second in Command podcast, co-host Sivana Brewer is joined by Anthony Petitte, Chief Operating Officer at Finloc 2000 Inc.During this engaging conversation, Anthony shares candid insights about managing a fully remote team spread across diverse locations and cultures. The discussion explores the unique challenges of fostering connection and camaraderie when employees rarely meet face-to-face and highlights creative ways to build meaningful relationships that fuel collaboration and retention. You'll discover the importance of nurturing a positive company culture as a key driver for sustainable success.Sivana and Anthony also explore the human side of leadership, recognizing and addressing burnout, loneliness, and the emotional well-being of team members in an often isolating work environment. You'll hear thoughtful reflections on honest communication, empathetic follow-up, and the delicate balance between supporting individuals and meeting business goals. These themes underscore the evolving role of leaders as both strategists and caregivers in today's complex workplace.This episode provides practical tips and personal stories, offering a perspective on how leaders can stay grounded and inspire their teams amid constant change and uncertainty.If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!Enjoy!In This Episode You'll Learn:The day-to-day responsibilities of managing Finloc, FinPark, and VHub.The benefits of being a COO, such as ensuring efficiency and effectiveness and preparing the CEO for investor meetings. The tensions that exist with Anthony's CEO due to different approaches to building the company and fostering creativity.The challenges of managing a fully remote team across different time zones and cultures.The impact of AI on the transportation logistics industry and Finloc's approach to it.And much more...Guest Bio:Anthony Petitte is the Chief Operating Officer at Finloc 2000 Inc., where he leads operations, marketing, partnerships, and strategy for the company's innovative truck parking marketplace. A seasoned entrepreneur, investor, and advisor, Anthony previously founded and led the first truck parking marketplace in transportation, which successfully exited in 2021. With over 14 years of experience across logistics, executive search, and digital marketing, he is passionate about solving complex challenges in transportation and enhancing the stakeholder experience. Anthony is also an advisor to startups like Simporter, Zuum, and Torch, and holds certifications in Lean Six Sigma and Cybersecurity Board Governance. He earned his business degree with a minor in tourism from Kaplan University.Resources:Connect with Anthony: Website | LinkedInConnect with Cameron: Website | LinkedInGet Cameron's latest book – "Second in Command: Unleash the Power of Your COO"Get Cameron's online course –