Podcasts about Chief operating officer

Episode 431 of The VentureFizz Podcast features Cathy Lewenberg, CEO of Bevi. When most people think of a beverage company, they immediately think of a traditional consumer brand fighting for shelf space at the grocery store. But the real magic behind Bevi is its highly defensible B2B business model and it's brilliant. Bevi has made the old corporate water cooler cool again with its high quality platform which combines smart hardware, software, data, and customized flavors & enhancements to create a delightful experience. Oh, and its units are directly installed into your office, gym, hotel, or elsewhere. On top of their success, Bevi is also helping out our planet. The company recently hit a historic milestone, officially surpassing 1 billion single-use bottles and cans saved from ending up in landfills. Cathy stepped in as Bevi's CEO almost two years ago to lead the company's next phase of growth. As you'll hear, she is uniquely qualified to scale this business. She spent years driving digital transformation and healthy convenience initiatives at CVS Health, before serving as Chief Operating Officer and then CEO at Drizly, where she helped lead this hypergrowth company to a $1.1B acquisition by Uber. In this episode of our podcast, we cover: * Cathy's advice on joining a founder-led company as CEO. * Her background growing up in upstate New York and her competitive experience rowing crew at Princeton. * Her impactful tenure at CVS Health, where she ran the food and beverage business, led the shift toward healthy convenience retail, and helped play a key role in the decision to exit the tobacco category. * Why she joined Drizly and the dramatic “COVID moment” that triggered rocketship growth for alcohol delivery, leading all the way up to the Uber acquisition. * All the details about Bevi, what's next, and the company's culture. * The burning question: Is a residential Bevi machine coming to our homes anytime soon? * Cathy's advice to the next generation of women aspiring to step into the CEO seat. * And, so much more! Podcast Sponsor: This podcast is brought to you by one of the strongest longtime supporters of the local startup ecosystem, Silicon Valley Bank, a division of First Citizens Bank. With more than 1,500 bankers and relationship advisors and $44B in loans as of Q4 2025 – SVB delivers expert guidance, specialized products and a team that knows the innovation economy inside and out. Learn more at SVB.com.

Michael Maroone has served as President and Chief Operating Officer of AutoNation, Inc., the world's largest automotive retailer, since 1999. Today, AutoNation represents more than 35 brands, from Porsche to Rolls Royce and Honda to Chevrolet. AutoNation has twice been ranked in Forbes magazine's annual Top 500 Companies in the United States and has received numerous awards such as Time Magazine's Quality Dealer and Fortune's America's Most Admired and and was ranked the Number One Industry Champion five out of the last six years. In 2001, Maroone, along with five other entrepreneurs, purchased the Florida Panthers hockey team from H. Wayne Huizenga, allowing the team to remain in South Florida. Michael is an active member of the community, sitting on the board of organizations such as the Dan Marino Foundation, the Boys and Girls Club of Broward County, Police Athletic League, and the Children's Cancer Caring Center. He is also the chairman of the board for Take Stock in Children, a program that helps low-income children receive assistance for education.Support the show

On Lessons in Leadership, Steve Adubato and Mary Gamba talk with Mark D. Sparta, FACHE, President, Chief Operating Officer, Hackensack Meridian Health, for a special “Leaders in Healthcare” conversation about leading with empathy, listening to frontline staff, mentoring future leaders, and making decisions with confidence. Then, Steve and Mary are joined by Scott M. Shaw, … Continue reading Lessons in Leadership: Mark Sparta / Scott Shaw and Althea Ford

In this episode, hosts David Millili and Steve Carran sit down with Ayesha Molino, Chief Operating Officer of MGM Resorts International, to explore the evolving landscape of hospitality, entertainment, and large-scale resort operations in Las Vegas.Ayesha shares her unconventional path from law and government into hospitality leadership, and how her experience in policy shaped her approach to decision-making at one of the world's largest resort companies. The conversation dives into MGM's guest-centric operating model, the transformation of Las Vegas into an entertainment-driven destination, and how AI, data, and loyalty partnerships like Marriott Bonvoy are reshaping the future of travel.In This Episode, You'll Learn About: How growing up in San Diego and Washington, DC shaped her leadership mindset  The transformation of Las Vegas into an entertainment-first global destination  Why modernizing legacy systems and moving to the cloud is critical for innovation  How the MGM–Marriott Bonvoy partnership is reshaping loyalty in travel and gaming  Traits of successful hospitality leaders in today's data-driven environmentWatch the FULL EPISODE on YouTube: https://youtu.be/eW8xZA-XK9U Links:Ayesha on LinkedIn: https://www.linkedin.com/in/ayesha-molino-a7581a84MGM Resorts International: https://www.mgmresorts.com/en.htmlFor full show notes head to: https://themodernhotelier.com/episode/285Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

Umar Aziz, Partner, Chief Operating Officer and General Counsel at DG Partners, joins Scott Brown to share lessons from a career that nearly took him into shipping brokerage before a major life event brought him back to law.In this episode of Lessons I Learned in Law, Umar reflects on how personal circumstances shaped the start of his legal career, including his decision to return to Clifford Chance after initially turning down his training contract. His first lesson is that there is more to life than work. Drawing on his own experiences of loss, family responsibility and high-pressure legal environments, he discusses the importance of building a full life outside the job — and why excellence matters across work, family, friendships and personal pursuits.His second lesson comes from advice he received early in his career: learn from the best bits of the lawyers around you. Umar explains why every lawyer you work with has something worth copying — and something worth leaving behind.His final lesson challenges the idea that lawyers should always try to “win” every point. Whether negotiating with clients, managing internal teams or building long-term business relationships, Umar argues that sustainable success comes from fairness, trust and mutual respect — not squeezing every last drop out of the other side.Along the way, Umar discusses moving from litigation into funds, the transition from private practice into DG Partners, his COO and GC role, and why full-contact karate helps him stay disciplined, present and switched off from work. This episode is brought to you in partnership with Wordsmith AI — the legal AI platform built specifically for in-house teams.Guest RecommendationsSport: Full-contact karate Sauce of choice: Buffalo or curry sauce Resources & Links Mentioned in This EpisodeRegister your interest in joining The Lodge In-house Legal Community: https://bit.ly/TheLodgebyHB Heriot Brown: https://heriotbrown.com/ Wordsmith AI: https://www.wordsmith.ai/ Legal Engineering Project Application form: https://wordsmith.fillout.com/legalengproject Listen to the PodcastSpotify: https://open.spotify.com/ Apple Podcast: https://podcasts.apple.com/4 YouTube: http://www.youtube.com/Connect with Heriot Brownhttps://heriotbrown.com/ About Heriot Brown: At Heriot Brown, we help lawyers find fulfilment in their careers. Beyond recruitment, we foster a thriving community of in-house legal professionals who share insights, experiences, and growth opportunities.Enjoyed this episode? Subscribe to Lessons I Learned in Law, leave a review, and share it with someone building their career in legal leadership.Chapters: 00:00 Intro – Umar Aziz & DG Partners   03:40 Turning down Clifford Chance twice   09:28 From private practice to GC & COO   16:12 Lesson 1 – There's more to life than work   24:03 Karate, resilience & switching off   30:08 Lesson 2 – Learn from great lawyers   34:22 Lesson 3 – Winning isn't everything   39:55 Building long-term relationships   44:31 GC, COO & wearing multiple hats   56:42 Hot or Not, AI & closing thoughts   

In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Cristina Cordova, Chief Operating Officer at Linear, the product development system built for teams and agents. Linear raised $82 million in a Series C round in June 2025 at a $1.25 billion valuation. The company has been profitable since 2021, and serves over 20,000 paid business customers, from seed-stage startups to Fortune 100 enterprises, with a team of just 140 people. Before Linear, Cristina joined Stripe as one of its first employees, and led Platform and Partnerships at Notion.What you'll learn:Why keeping headcount intentionally lean is a strategic advantageReplacing traditional interviews with paid two to five-day projectsWhy PMs are the fastest-growing power users of agentic toolsKey takeaways:A small team is not a small business. Revenue, customers, and growth rate matter more than headcount.If you fully delegate your AI thinking, you lose your native understanding of how these products actually workAgentic workflows are now the default, not a feature. The companies that treat them that way will pull ahead.Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Cristina CordovaSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

“This year is a much more radical technology shift and the most consequential, I believe, ever. But still, you need all foundations of the house to be in order,” Sebastian Steinhaeuser, Chief Operating Officer at SAP, tells Bloomberg Intelligence Senior Technology Analyst Anurag Rana. In this episode of Tech Disruptors, the pair discuss SAP's autonomous enterprise vision, the rise of Joule assistants and agents, and why AI may strengthen the case for cloud migration, data modernization, and application consolidation. Steinhaeuser explains how SAP is embedding business process context, governance, and industry-specific knowledge into its agentic layer while navigating shifts in software pricing, model strategy, and customer demand for measurable AI adoption.

We recently had the chance to sit down with Rajeeb Khatua, MD, Chief Operating Officer at ReMedi Health Solutions, and Sara Helvey, MD, Chief Clinical Information Officer at Care New England to talk about the Epic Go-Live experience at Care New England. In our discussion, we dive into some of the specialized training and support Remedi Health Solutions provided leading up to, during, and after their Epic Go-Live.Learn more about Care New England: https://www.carenewengland.org/Learn more about ReMedi Health Solutions: https://www.remedihs.com/Healthcare IT Community: https://www.healthcareittoday.com/

Watch the video interview here Carbon verification is quickly becoming a necessary step for many businesses, whether due to regulatory compliance, market demand or as part of a voluntary scheme. The drivers for this demand are varied, as is the approach many take for their path towards carbon verification. This can look very different depending on the industry you operate in and can be difficult to tackle for more service based industries, such as today's guest, Davies Group, who are a service provider for the insurance industry. In this episode Mel is joined by Gillie Fairbrother, Global Responsible Business Officer at Davies Group, to discuss the findings of Mel's thesis regarding the demand and drivers of GHG verification for organisations across the globe, and how Davies Groups' carbon verification journey factors into the findings. You'll learn ·      Who is Gillie Fairbrother and who are Davies Group? ·      What factor triggered the decision for independent carbon verification at Davies Group? ·      At what point did the leadership team recognise that unverified carbon data represented a credibility and governance risk that was inconsistent with that professional standard? ·      What did Davies Group's GHG inventory and reporting look like before independent verification was introduced? ·      Which specific stakeholders were asking the hardest questions about Davies Group's sustainability data, and how did those questions land internally? ·        ·      What is the gap between organisations knowing they should verify emissions and actually doing it? ·      Was competitive positioning part of the Davies Group case for carbon verification? ·      What was the most significant finding from the first carbon verification engagement? ·      How has verification changed the internal culture and engagement with the sustainability programme at Davies Group? ·      How have Davies Group supported suppliers with calculating their carbon emissions? ·      Where does Gillie see the expectations of institutional partners and large clients in insurance and professional services heading? ·      What was a specific moment where Gillie can recall that this mattered more than she had expected?   Resources ·      Davies Group ·      Davies Group LinkedIn ·      Carbonology – Carbon Verification Services   In this episode, we talk about: [00:30] Episode Summary – We introduce Gillie Fairbrother, Global Responsible Business Officer at Davies Group, to discuss their participation in Mel's thesis research into the demand for GHG emissions, exploring Davies Group's own reasoning and journey. [02:05] Who is Gillie Fairbrother and who are Davies Group? A route into sustainability as a career wasn't as readily available to Gillie when she attended university, so it has been something of a self-made path. She has previously run a wellness business in the past and has experience working with sustainable brands and has done a lot of cultural advocacy, particularly in the LGBTQ space. Taking the lead for ESG within the corporate space was a dream come true for Gillie, and she has done this for a number of US based tech firms to her current position for Davies Group. Davies Group are a service provider for the insurance industry, who operate in 22 countries. [03:40] What factor triggered the decision for independent carbon verification at Davies Group? Mel's research found that 29% of organisations cite market-driven factors as their primary reason for seeking GHG verification, compared with just 12% who cite regulatory compliance. For Davies Group, their decision was led by market demand. They looked client requests versus client contractual obligations, and carbon verification was increasingly coming up in those contractual obligations. Gillie herself has always been an advocate for working both sustainably and responsibly, promoting the revenue benefits that can be gained from doing so. However, as much as it is perceived to be the right thing to do, she doesn't want businesses to simply think of it as the 'nice thing to do'. These should be central components to how your business operates. So in part, Davies Group saw this demand not only in the market, but as simply the right way to do business. [05:30] At what point did the leadership team recognise that unverified carbon data represented a credibility and governance risk that was inconsistent with that professional standard? Davies Group already operate in a highly regulated market, and so already have very strong governance practices in place. Gillie didn't really have to worry about making too many improvements in the governance or purpose aspects of ESG compliance. They participated in TCFD on a voluntary basis to highlight a possible risk from a climate perspective that could affect things like supply chain, physical sites, or the industry in general to leadership. Thankfully, the leadership saw this as a risk worth looking into more, and were willing to quantify it properly and ensure that their data was as accurate as possible and in a place where it could be audited by a 3rd party. [07:40] What did Davies Group's GHG inventory and reporting look like before independent verification was introduced? Before Gillie joined, these aspects were managed by a 3rd party due to lack of in-house expertise to manage it. When Gillie joined, she worked closely with that 3rd party to continue the work. Davies Group is quite a complex business, it operates with 3 different divisions that have multiple service lines. At the time, they did their best with the Excel spreadsheets that they had create to track various GHG emissions, but it was not as good as it could have been. They've since grown their processes, included more in-house talent and are doing more to gain knowledge from their stakeholders, data owners and building relationships with various teams across the business. While they are still working on Excel spreadsheets, they have advanced to reasonable assurance. Gillie is now looking into external tools to help improve their data management, but this would cost a fair bit of money that could be better used currently on reducing environmental impact. [10:30] Which specific stakeholders were asking the hardest questions about Davies Group's sustainability data, and how did those questions land internally? Gillie cites employees, as they're an industry where 30% of the workforce is likely going to retire in the next 10 years, so they're trying to attract a younger group of talent who want to work for a business that has a good purpose and is a good company. Acting sustainably and responsibly is a huge part of attracting that new young talent. The second more important stakeholders are their clients. Davies Group is a private equity backed business, if they're not making money then they simply cease to exist as a business. Clients now have a keen interest in responsibly run businesses, and many now seek proof to claims. Next in the list is investors, who have an interest in the regulatory requirements that the business is subjected to. Lastly, Gillie cites suppliers as even if they aren't actively putting pressure on the business to report their emissions, without their support and cooperation, Davies Group can't meet their own goals. [12:40] What was a particularly memorable conversation with a Stakeholder that helped drive further improvement? Gillie recalls one conversation with a new employee where they asked to be more involved with their sustainability group. When she talked to them more, she discovered that one of the main reasons that employee sought them out was due to the responsible business page on their website, and that out of the 3 businesses they were applying to, Davies Group was the only one that had a page like that. [37:00] What is the gap between organisations knowing they should verify emissions and actually doing it? Mel's research found that 86% of organisations report increased stakeholder demand for transparency in GHG reporting – yet 52% remain unverified. Gillie states that there could be a lot of reasons for this, including budget, resourcing or something as simple as a piece of wording in a contract where a client might say we request versus we require. This is why Gillie is always in conversation with clients, whether that be the sales team or the sustainability teams at our clients, to understand their goals and make sure they can all align in their goals. The market is certainly the leading cause for many businesses as Government regulation tends to lag behind. [17:20] Was competitive positioning part of the Davies Group case for carbon verification? For Davies Group, it was initially a contractual requirement to complete their carbon verification. So, in their case, it was an easy decision as otherwise they could potentially lose business. However, Gillie also regularly meets with senior leadership and reports into their responsible business board committee every quarter. There they consider the growing appetite for sustainability driven demands, and how they want to leading the way in their industry. The key determining factor is whether it's relevant to them, whether that's for sustainability or for their community impact strategy. Davies Group tend to focus on education and investment in our communities, as that's where their expertise sits. It's all about materiality as businesses need to focus on what's relevant to them. [19:20] What was the most significant finding from the first carbon verification engagement? For Gillie, it was the clarity and transparency that had been game changing. Especially within their real estate portfolio. Davies Group don't own any of their offices, they're all leased. As they calculated and verified the carbon footprint, the quality of the data got better and that enabled them to have better conversations with their real estate team to understand how a building worked, whether it be a lease, including services or whether it be separate. As a result, they've been able to set a renewable energy target for all UK offices. [19:20] How has verification changed the internal culture and engagement with the sustainability programme at Davies Group? Mel's research identifies a strong correlation between verification status and organisational confidence, with 85% of verified organisations expressing pride in their sustainability progress, compared with 50% of unverified ones. Gillie's been writing the sustainability report for Davies Group for the past 6 years, and she can feel the difference after having their emissions verified as it adds an extra layer of credibility. She's also wary of stepping into bragging territory about all their sustainability achievements, without reflecting on the reality. There can be a conflict between writing what the stakeholders want to hear versus what is accurate and true. Having independent 3rd party verification gives you the confidence to back any claims made. [24:10] How have Davies Group supported suppliers with calculating their carbon emissions? Gillie is particularly proud of an industry wide collaboration project that had close to 100 SMEs go through a Net Zero training programme that was provided by a third party. Gillie joined many of the sessions and was so pleased to see sustainability champions emerge through the process where people suddenly got really invested and starting asking rather complex questions. They're still gathering feedback from those sessions, but already 80% - 90% have calculated a starting carbon footprint and put in place an action plan to help reduce their impact. This year, Davies Group have also kicked off a huge training and engagement plan with their service delivery teams who are making the decisions about their suppliers. They've also engaged with over 400 employees in their UK groups for property claims on sustainable solutions, getting their ideas, understanding the challenges and coming out with some outcomes so they can measure the carbon of their claims process and look to reduce it. Gillie teases the pending results, so keep an eye on their socials to find out more! [27:50] Key advice from Gillie: Focus your supply chain effort on your biggest emissions rather than your biggest spend, and tackle this in small groups. [29:30] Where does Gillie see the expectations of institutional partners and large clients in insurance and professional services heading – and at what point does she think verified GHG data becomes a non-negotiable baseline in your market? Many businesses have been waiting on legislation and regulations to point the way, and in a sense, they will always be waiting as these things develop with our understanding and technology available. However, businesses have done a good job of stepping up as those regulations lag behind. There's a lot of mixed press regarding sustainability, with some professionals feeling as if the topic has come off the boil as article cite the loss of dedicated sustainability officers. The reality on the ground is that these roles are now much more embedded into the business, they're not being removed, simply passed onto roles such as the Chief Operating Officer to ensure sustainability targets are being met. The bottom line is that the momentum for sustainability isn't going away, and that need to verify emissions is only going to grow. The key thing now is to move on from simple calculation into action, which is what Gillie is trying to drive right now.   [32:05] What was a specific moment where Gillie can recall that this mattered more than she had expected? Gillie is so proud of what their small and mighty team at Davies Group has done for their social impact. When initially established, they were only in 1 country, they've now expanded to 22 countries and they've really focused their resources, time and effort on impacting community education and skills development, which she anticipates will have a full circle around to attracting talent into our industry. To see more about the impacts that Davies Group are orchestrating, check out their LinkedIn page. If you'd like any assistance with your carbon verification journey, contact our partner Carbonology, they'd be happy to help! We'd love to hear your views and comments about the ISO Show, here's how: ●     Share the ISO Show on Twitter or Linkedin ●     Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List

What if everything you know about starting and scaling a bank is wrong?In this Fan Favorite episode, Cameron Herold uncovers the real story behind WIO Bank with former COO Jamal Al Awadhi, a leader fueling the UAE's platform banking revolution. From Abu Dhabi's government-driven vision to the ferocious war for top talent, Jamal lays out how to break tradition, lead through chaos, and unlock transformative team culture.If you skip this episode, you'll miss out on first-hand insights into word-of-mouth-driven growth, the secret sauce for hiring resilient operators, and the unfiltered truth about working with sovereign wealth funds. Listen now to tap hard-won lessons you won't find anywhere else. Your next strategic leap could depend on it.Timestamped Highlights01:13 – The immigrant mindset shaping global leadership grit06:04 – The real reason WIO Bank launched in the UAE—exposed09:09 – Unpacking painful problems traditional banking ignored14:00 – Did regulations crush or catalyze digital banking?15:42 – Competing with legacy players: a blunt take on building trust18:04 – Why word-of-mouth blew up WIO's customer growth overnight26:57 – The resilience litmus test: how to hire for hypergrowth chaos37:02 – Inside the CEO-COO dynamic that keeps a rocketship on track43:36 – Game-changing leadership lessons that rewired Jamal's styleAbout the GuestJamal Al Awadhi was the Chief Operating Officer of WIO Bank, Abu Dhabi's breakout digital platform bank. With over a decade in marketing, strategy, and operations across industries, Jamal blends international perspective with deep regional expertise to drive game-changing innovation and hypergrowth at one of the UAE's fastest-scaling financial disruptors. Currently, he is the CEO of Al Hilal Bank.

Emergency department performance is often shaped long before a patient is admitted, or discharged. This episode features a presentation from the recently held ROI-Centered Care Summit, a half-day virtual summit produced by Bright Spots Ventures in partnership with TytoCare and the American Telemedicine Association (ATA). In this episode, Robert Sumter, PhD, FACHE, EVP / Market Chief Operating Officer at Ascension Illinois, shares how his team redesigned the emergency department front door to improve patient flow, reduce waiting, and strengthen both operational and financial performance.  Rather than treating ED congestion as a staffing problem alone, Ascension focused on redesigning throughput across the full process: front-end intake, middle-care treatment, and back-end disposition and transition. The goal was not simply to move faster, but to build a more coordinated operating model that improves access, creates capacity, and supports a better experience for patients and staff alike.  You'll hear how Ascension Illinois: Uses a "pull to full" model to reduce waiting room congestion by moving patients directly into treatment areas  Combines triage nurse and provider teamwork to accelerate assessment and initiate care earlier  Deploys discharge nurses to free up clinical staff, improve transitions, and arrange PCP follow-up Uses standing order sets, bi-hourly huddles, and dedicated patient transport to reduce bottlenecks and keep patients moving  Focuses on "heads in the bed" to move admitted patients to assigned beds in under 30 minutes and preserve ED capacity  Key topics covered: Why ED throughput is about more than speed The emergency department as the true front door of the health system Reducing overcrowding, LWOT/AMA, and staff burnout through workflow redesign Connecting patient flow to consumer satisfaction and financial sustainability Building operational discipline without compromising quality of care Ascension reported an average door-to-doc time of 4 minutes and median outpatient throughput under 145 minutes, alongside a broader focus on improving patient experience, reducing overcrowding, stabilizing staffing, and increasing capacity without simply expanding footprint.  If you're a hospital operations leader, ED executive, or health system decision-maker working to improve access, throughput, and sustainability, this episode offers a practical look at what it takes to redesign the front door of care in a way that actually performs. Link to Rob Sumter's Presentation: https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/06/Improving-Patient-Access.pdf  Bio: Robert Sumter, PhD has more than 25 years of healthcare leadership experience driving operational excellence, strategic growth, and innovation across hospitals and health systems. He currently serves as Market COO for Ascension, where he oversees operations and strategic initiatives focused on improving patient outcomes, financial performance, and care delivery. Prior to Ascension, Robert served with UnitedHealth Group as the Interim Deputy COO and Chief Operating Officer for UnitedHealthcare Community & State. His leadership experience also includes executive roles at Hawaii Pacific Health, Regional One Health in Memphis, Tennessee, and Spectrum Health, where he served as Chief Operating Officer. Throughout his career, he has consistently led initiatives that improved patient satisfaction, reduced hospital length of stay, increased operational efficiency, and enhanced financial performance. Robert is widely recognized for his ability to lead large-scale operational transformations and build high-performing teams focused on delivering quality care and sustainable growth. His expertise spans hospital operations, healthcare strategy, population health, performance improvement, and executive leadership. Thank You to Our Episode Partner, TytoCare. TytoCare enables health systems and plans to deliver high-quality remote exams anytime, anywhere. Their FDA-cleared devices and AI-powered diagnostic platform support virtual specialty care, school-based programs, and home health models, reducing unnecessary ED visits and improving patient experience. To learn more, visit tytocare.com. Schedule a Meeting with a Senior Leader at TytoCare: To explore how TytoCare can help your organization expand virtual specialty access and improve care coordination, reach out to jtenzer@brightspotsventures.com  to schedule a meeting. About Bright Spots Ventures: Bright Spots Ventures exists to help healthcare organizations accelerate the adoption of what's actually working.   Healthcare does not suffer from a lack of innovation. It suffers from slow adoption, fragmented learning, and limited trust between stakeholders. For example, one health plan or provider may solve a major operational or clinical challenge while others spend the next 5–10 years rediscovering the same answer.   We close that gap by creating trusted environments where health plans, providers, and innovators can share practical strategies, operational lessons, and scalable models that drive measurable improvement.   Through the Bright Spots in Healthcare podcast, leadership councils, executive roundtables, curated events, and strategic advisory work, we help organizations build credibility, strengthen strategic relationships, and accelerate the spread of proven ideas across healthcare.

What happens when healthcare leaders, innovators, and technology experts gather around a single mission: keeping patients at the center of every decision?At the Patient at the Center Symposium, hosted under the Straight Outta Health IT program, Christopher Kunney guided a series of conversations with healthcare leaders, innovators, and executives focused on redefining patient-centered care. The event featured Eugene Greyfer, founder and CEO of Advocaid and Chief Operating Officer at Veritas Health Services, who shared how his work in Texas Medicaid exposed a critical gap in access to diabetic supplies. He explained how Advocaid combines connected hardware and software, including a dual blood pressure and glucose monitoring device with built-in cellular connectivity, to help underserved patients transmit real-time health data to providers, fully covered through Texas's remote patient monitoring (RPM) program.The symposium then expanded into broader system-level innovation with Jeffrey Heenan-Jalil, founder and CEO of hunterAI, who entered healthcare innovation after losing his brother to cancer and now focuses on healthcare financial transparency through AI-driven spend analytics. He described how his platform analyzes millions of transactions across hospital systems to identify inefficiencies, duplicate payments, and misaligned supplier contracts, with the goal of returning value back into hospital systems for reinvestment in patient care. Mitali Paul, Administrator for the Department of Surgery at Houston Methodist and board member of the Southeast Texas chapter of ACH, emphasized that patient-centered care is not a philosophy but an operational standard, reflected in her organization's nationally recognized outcomes and commitment to quality, compassion, and culturally competent care.Additional perspectives came from Ini Ekiko Thomas, Vice President at Memorial Hermann Health System and leader of its Innovation Hub, who highlighted the challenges startups face when working with large health systems, particularly around compliance, cybersecurity, vendor vetting, and aligning technology to real clinical or operational problems rather than “shiny object” solutions. Finally, event organizers Brittany Jones and Verndon Samuel of Gozio Health, alongside Josh Sol of FTI Consulting, explained that the symposium's purpose was to bridge the gap between providers, IT leaders, and innovators in a local setting where real collaboration could occur beyond large national conferences.Tune in to hear how today's healthcare leaders are turning innovation into real-world impact by putting patients at the center of everything they do! ResourcesConnect with Jeffrey Heenan-Jalil on LinkedIn here.Follow hunterAI on LinkedIn here and visit their website here.Connect with Mitali Paul on LinkedIn here.Follow Houston Methodist on LinkedIn here and visit their website here.Connect with Ini Ekiko Thomas on LinkedIn here.Follow Memorial Hermann on LinkedIn here and visit their website here.Connect with Brittany Jones on LinkedIn here.Follow Gozio Health on LinkedIn here and visit their website here.Connect with Josh Sol on LinkedIn here.Follow FTI Consulting on LinkedIn here and visit their website here.

New research from East Africa shows that pairing entrepreneurship support with market access can dramatically boost incomes, savings, and resilience among refugees. In this AfricaLink episode, Eddy Micah Jr. speaks to Winnie Auma, Chief Operating Officer at Village Enterprise and Frank Yiga in Kampala to explore how the DREAMS program is helping families rebuild their lives.

This ain't no space aliens podcast friends, although if the algorithims bring that crowd in, I can always use the clicks.It's our good friend Heather Singleton, Chief Operating Officer of the Rhode Island Hospitality Association talking abou the recent Summit for high school juniors and seniors and alumni of the RIHA Education Foundation PROSTART competition - just don't call it the Culinary Olympics! These are the people who will be in hospitality in the future and it looks bright!

Across the nonprofit and charitable sector, organizations regularly talk about equity, community impact, and meeting people where they are. But there's a harder question that often goes unasked: who is actually doing the fundraising - and who isn't? Fundraising teams frequently don't reflect the diversity of the communities they raise funds for. That gap isn't just a moral concern - it has real consequences for trust, relationships, and the sector's long-term sustainability. In this episode of Let's Imagine, host Bruce MacDonald is joined by Alain Mootoo, Chief Operating Officer of the CAMH Foundation. Alain oversees the full operations of the Foundation - including the people, strategy, and systems that make fundraising possible. He has also drawn on his own lived experience as an immigrant to Canada, a foreign-trained professional, and a member of the 2SLGBTQ+ community to launch award-winning programs and events for marginalized populations across the country. Together, they explore why representation in fundraising teams matters strategically, not just symbolically; how lived experience shapes the way trust is built with donors and communities; what structural and cultural barriers keep diverse talent from entering and advancing in the field; and what it looks like to create genuine pathways to fundraising leadership for people from marginalized backgrounds.   Read the full transcript here: https://share.descript.com/view/mj6UOYQadK3  Listen to pas episodes here: https://imaginecanada.ca/en/lets-imagine-podcast 

Alan welcomes Susan Cahill, the Chief Operating Officer of Net32, to break down how the online marketplace model is fundamentally reshaping how dental practices buy supplies. Moving away from the traditional, often opaque sales rep model, Susan explains how Net32 acts as a transparent intermediary where over a hundred vendors actively compete for your practice's business. They dive into the crucial differences between a niche professional marketplace and giant consumer platforms like Amazon, how macro shifts like inflation and post-COVID operational changes have accelerated digital adoption in dentistry, and how reclaiming just 30 minutes of inventory management a week can instantly impact your bottom line. Whether you are looking to slash overhead or simply eliminate the friction of supply lists and browser tabs, this conversation offers a refreshing look at the data-driven future of dental procurement. Some links from the show: Net32 Join the Very Dental Facebook Group using one of these passwords: Timmerman, Paul, Bioclear, Hornbrook, Gary, McWethy, Papa Randy, Frank or Lipscomb!  The Very Dental Podcast network is and will remain free to download. If you'd like to support the shows you love at Very Dental then show a little love to the people that support us! We're proud to be supported by the folks at Net32! I'm a big fan of the Bioclear Method! I think you should give it a try and I've got a great offer to help you get on board! Use the exclusive Very Dental Podcast code VERYDENTAL8TON for 15% OFF your total Bioclear purchase, including Core Anterior and Posterior Four day courses, Black Triangle Certification, and all Bioclear products. Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you'll find anywhere! If you head over to verydentalpodcast.com/crazy and use coupon code "VERYSHIP" you'll get free shipping on your order! Go save yourself some money and support the show all at the same time! The Wonderist Agency is basically a one stop shop for marketing your practice and your brand. From logo redesign to a full service marketing plan, the folks at Wonderist have you covered! Go check them out at verydentalpodcast.com/wonderist! Enova Illumination makes the very best in loupes and headlights, including their new ergonomic angled prism loupes! They also distribute loupe mounted cameras and even the amazing line of Zumax microscopes! If you want to help out the podcast while upping your magnification and headlight game, you need to head over to verydentalpodcast.com/enova to see their whole line of products! CAD-Ray offers the best service on a wide variety of digital scanners, printers, mills and even  their very own browser based design software, Clinux! CAD-Ray has been a huge supporter of the Very Dental Podcast Network and I can tell you that you'll get no better service on everything digital dentistry than the folks from CAD-Ray. Go check them out at verydentalpodcast.com/CADRay!

Today, on Karl and Crew, we wrapped up our weekly theme, “Discipleship.” Stefano Fehr joined us to share how Call of Hope is ministering in Muslim countries through practical care, discipleship, and gospel outreach among refugees and Muslim-background believers. Stefano is president of Call of Hope, a ministry among Muslims for over 120 years, and Chief Operating Officer of Evangelical Karmel Mission. Lana Silk also joined us to give an update on Iran, explaining the oppression facing women, children, and believers while sharing how Christians continue to minister with courage and hope in Christ. Lana is the President and Chief Executive Officer of Transform Iran. We then opened up the phone lines to hear from our listeners. We posed the question, “You thought you had a relationship with Jesus, but you did not. How did God convict and reach you?” You can hear the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Stefano Fehr [ 36:02 ]Lana Silk [ 11:34 ]Call Segment [ 51:03 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today, on Karl and Crew, we wrapped up our weekly theme, “Discipleship.” Stefano Fehr joined us to share how Call of Hope is ministering in Muslim countries through practical care, discipleship, and gospel outreach among refugees and Muslim-background believers. Stefano is president of Call of Hope, a ministry among Muslims for over 120 years, and Chief Operating Officer of Evangelical Karmel Mission. Lana Silk also joined us to give an update on Iran, explaining the oppression facing women, children, and believers while sharing how Christians continue to minister with courage and hope in Christ. Lana is the President and Chief Executive Officer of Transform Iran. We then opened up the phone lines to hear from our listeners. We posed the question, “You thought you had a relationship with Jesus, but you did not. How did God convict and reach you?” You can hear the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Stefano Fehr [ 36:02 ]Lana Silk [ 11:34 ]Call Segment [ 51:03 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today, on Karl and Crew, we wrapped up our weekly theme, “Discipleship.” Stefano Fehr joined us to share how Call of Hope is ministering in Muslim countries through practical care, discipleship, and gospel outreach among refugees and Muslim-background believers. Stefano is president of Call of Hope, a ministry among Muslims for over 120 years, and Chief Operating Officer of Evangelical Karmel Mission. Lana Silk also joined us to give an update on Iran, explaining the oppression facing women, children, and believers while sharing how Christians continue to minister with courage and hope in Christ. Lana is the President and Chief Executive Officer of Transform Iran. We then opened up the phone lines to hear from our listeners. We posed the question, “You thought you had a relationship with Jesus, but you did not. How did God convict and reach you?” You can hear the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Stefano Fehr [ 36:02 ]Lana Silk [ 11:34 ]Call Segment [ 51:03 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today, on Karl and Crew, we wrapped up our weekly theme, “Discipleship.” Stefano Fehr joined us to share how Call of Hope is ministering in Muslim countries through practical care, discipleship, and gospel outreach among refugees and Muslim-background believers. Stefano is president of Call of Hope, a ministry among Muslims for over 120 years, and Chief Operating Officer of Evangelical Karmel Mission. Lana Silk also joined us to give an update on Iran, explaining the oppression facing women, children, and believers while sharing how Christians continue to minister with courage and hope in Christ. Lana is the President and Chief Executive Officer of Transform Iran. We then opened up the phone lines to hear from our listeners. We posed the question, “You thought you had a relationship with Jesus, but you did not. How did God convict and reach you?” You can hear the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Stefano Fehr [ 36:02 ]Lana Silk [ 11:34 ]Call Segment [ 51:03 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today, on Karl and Crew, we wrapped up our weekly theme, “Discipleship.” Stefano Fehr joined us to share how Call of Hope is ministering in Muslim countries through practical care, discipleship, and gospel outreach among refugees and Muslim-background believers. Stefano is president of Call of Hope, a ministry among Muslims for over 120 years, and Chief Operating Officer of Evangelical Karmel Mission. Lana Silk also joined us to give an update on Iran, explaining the oppression facing women, children, and believers while sharing how Christians continue to minister with courage and hope in Christ. Lana is the President and Chief Executive Officer of Transform Iran. We then opened up the phone lines to hear from our listeners. We posed the question, “You thought you had a relationship with Jesus, but you did not. How did God convict and reach you?” You can hear the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Stefano Fehr [ 36:02 ]Lana Silk [ 11:34 ]Call Segment [ 51:03 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today, on Karl and Crew, we wrapped up our weekly theme, “Discipleship.” Stefano Fehr joined us to share how Call of Hope is ministering in Muslim countries through practical care, discipleship, and gospel outreach among refugees and Muslim-background believers. Stefano is president of Call of Hope, a ministry among Muslims for over 120 years, and Chief Operating Officer of Evangelical Karmel Mission. Lana Silk also joined us to give an update on Iran, explaining the oppression facing women, children, and believers while sharing how Christians continue to minister with courage and hope in Christ. Lana is the President and Chief Executive Officer of Transform Iran. We then opened up the phone lines to hear from our listeners. We posed the question, “You thought you had a relationship with Jesus, but you did not. How did God convict and reach you?” You can hear the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Stefano Fehr [ 36:02 ]Lana Silk [ 11:34 ]Call Segment [ 51:03 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today, on Karl and Crew, we wrapped up our weekly theme, “Discipleship.” Stefano Fehr joined us to share how Call of Hope is ministering in Muslim countries through practical care, discipleship, and gospel outreach among refugees and Muslim-background believers. Stefano is president of Call of Hope, a ministry among Muslims for over 120 years, and Chief Operating Officer of Evangelical Karmel Mission. Lana Silk also joined us to give an update on Iran, explaining the oppression facing women, children, and believers while sharing how Christians continue to minister with courage and hope in Christ. Lana is the President and Chief Executive Officer of Transform Iran. We then opened up the phone lines to hear from our listeners. We posed the question, “You thought you had a relationship with Jesus, but you did not. How did God convict and reach you?” You can hear the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Stefano Fehr [ 36:02 ]Lana Silk [ 11:34 ]Call Segment [ 51:03 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Brad Wetherall: AI Search, Agentic AI, and How Corporations Must Adapt to Digital Discovery In this episode of Scouting for Growth, Sabine VanderLinden is joined by Brad Wetherall, former Director of Operations at Google and current COO of Esquire Digital, to unpack the transformative impact of AI on search engines and digital visibility.  The conversation explores how search is moving beyond traditional search engine optimization (SEO) to an era where AI agents, neural networks, and zero-click searches are redefining how brands are discovered, trusted, and chosen online.  Brad Wetherall outlines the emergence of "agentic AI" and the rise of the "frontier firm," where human expertise and AI collaborate to generate both authority and visibility in this new digital ecosystem. This episode offers actionable strategies for corporations, regulated industries, and innovators aiming to future-proof their digital presence and leverage the next chapter of AI-led search.   KEY TAKEAWAYS The traditional SEO playbook is now outdated. The critical question is no longer “How do I rank number one on Google?” but “What does AI say about my company?”  AI-generated summaries and answer engines sit at the top of results, often preventing users from ever clicking on links. To succeed, businesses—especially in highly regulated industries—must ensure their information is not just human-readable but also machine-readable, authoritative, and genuinely original. Websites should be built with both humans and AI in mind, making content easily digestible for AI agents. Content creation has become an interplay of art and science: AI values unique human perspective, expertise, and experience—simply generating generic, regurgitated answers will not suffice and may even have negative consequences, as Google's recent algorithm updates penalize unoriginal, AI-generated spam. Building trust, authority, and relevance is now an ongoing process. It's essential to invest in structured content, active reputation management, robust Google Business profiles, and credible third-party validation through PR. AI agents are becoming the intermediaries of trust, filtering which brands and content make it into these AI overviews. Organizations must become agent bosses, orchestrating both human and machine intelligence, and focusing on verifiable outcomes, not just website traffic. The early adopters who build their authority and distinct voice now will lead in this new landscape and avoid the scramble of playing catch-up.   BEST MOMENTS "The question is no longer how do I rank, but rather, what does AI say about my company?" — Sabine VanderLinden "AI is fundamentally changing the rules of digital discovery. We're seeing a once-in-a-generation shift equivalent to the disruption caused by the Internet itself." — Brad Wetherall "There is no easy button. There's no shortcut. It's not just about buying backlinks anymore—AI search requires a different blueprint." — Brad Wetherall "AI wants to know who you are. The authoritativeness and trust in your company or as an individual now matter more than ever." — Brad Wetherall "Clicks were always a flawed metric. Now, what matters is how many customers you get—not just traffic but outcome." — Brad Wetherall "The companies that do this well—who invest in website optimization, unique content, reputation, and public relations—will win the race. It's hard work, but it's how you'll stand out in an AI-driven world." — Brad Wetherall   ABOUT THE GUEST Brad Wetherall is the Chief Operating Officer at Esquire Digital and the best-selling author of AI and the Future of Search. He spent over a decade at Google, leading operations and shaping products like Google Business Profile, Google Shopping, Google Wallet, and Google Domains—helping over 100 million businesses to be discovered online.  Now at Esquire Digital, Brad applies his deep expertise to help companies adapt to the ever-evolving landscape of AI-driven search and digital visibility. His work focuses on demystifying the complex world of AI search and equipping organizations with the tools and strategies they need to remain competitive and authoritative as the digital economy transforms.   ABOUT THE HOST Sabine VanderLinden is a corporate strategist turned entrepreneur and the CEO of Alchemy Crew Ventures. She leads venture-client labs that help Fortune 500 companies adopt and scale cutting-edge technologies from global tech ventures. A builder of accelerators, investor, and co-editor of the bestseller The INSURTECH Book, Sabine is known for asking the uncomfortable questions—about AI governance, risk, and trust. On Scouting for Growth, she decodes how real growth happens—where capital, collaboration, and courage meet. If this episode sparked your thinking, follow Sabine VanderLinden on LinkedIn, Twitter, and Instagram for more insights. And if you're interested in sponsoring the podcast, reach out to the team at hello@alchemycrew.ventures

In this episode of Healthy Wealthy & Smart, Dr. Karen Litzy sits down with Nathan White, JD, President and CEO of Cibolo Health and a nationally recognized leader in rural healthcare transformation; to explore how independent hospitals can thrive amidst industry consolidation. They uncover actionable strategies to maintain independence while collaborating effectively to improve patient outcomes and sustain financial stability.   We discuss: How high-value networks (HVNs) and clinically integrated networks (CINs) empower rural hospitals to negotiate better and stay independent The shift from fee-for-sick to value-based care and its implications for rural providers The importance of scale, data interoperability, and primary care for rural health success How collaboration, ownership, and local control challenge the traditional view of hospital consolidation Practical examples of rural value-based programs and metrics that matter The role of AI, data, and community engagement in future healthcare models Lessons in leadership mindset, policy changes, and building resilient healthcare systems   Key insights: Independence in healthcare is best achieved through strategic interdependence, not isolation Small rural hospitals need networks with ownership and governance to navigate value-based care successfully Scale provides the bargaining power and data needed for rural success, but local control preserves community relevance Data-driven, patient-centric approaches—like targeted metrics and AI—are the future of rural health Building collaborative networks requires intentionality around ownership, governance, and shared goals   Timestamps: 00:00 - The challenge of maintaining hospital independence amidst industry consolidation 00:30 - Introducing Nate White and his vision for rural healthcare transformation 01:42 - How high-value networks (HVNs) and clinically integrated networks (CINs) work 02:11 - The role of CINs in payer negotiation and healthcare cost control 03:10 - The importance of scale and shared purchasing for rural hospitals 03:25 - The shift to value-based care and its relevance for rural settings 04:05 - The limitations of fee-for-sick care and the move towards prevention and health management 05:19 - Clinical integration to reduce fragmentation and unnecessary utilization 06:11 - How rural hospitals can participate in Medicare Shared Savings Program (MSSP) 06:45 - Challenges of attribution and achieving the 5,000 patient threshold for rural hospitals 07:15 - The need for larger patient pools and collaborative models for rural success 08:13 - Data and interoperability's role in managing patient care and engagement 09:16 - The double-edged sword of technology and resource limitations in rural hospitals 09:59 - The concept of "independence through interdependence" and collaboration over consolidation 11:07 - How legacy hub-and-spoke models can undermine rural healthcare access and community priorities 12:34 - The importance of local control in healthcare decision-making 14:02 - The unique opportunities and challenges of value-based care in rural settings 15:38 - Prioritizing primary care as the foundation of rural health strategies 16:17 - Practical rural value-based care programs and metrics 17:44 - The importance of improvement incentives and relevant metrics for rural hospitals 19:16 - Building care extenders and leveraging AI to improve screening and patient engagement 21:12 - The growing role of AI in healthcare, from outreach to decision-making 23:36 - The mission-driven motivation behind Cibolo's innovations in rural health 24:52 - Lessons for healthcare entrepreneurs on collaboration, governance, and control 27:23 - The significance of ownership and control in payer and network contracts 29:54 - The power of scale and collective revenue in competitive healthcare landscapes 31:39 - The operational challenges and initial hurdles in network development 33:49 - Long-term vision: transitioning to a future-ready payment and care model 36:02 - Key takeaway: scale combined with local autonomy is the recipe for rural healthcare resilience 38:37 - Policy reforms needed to foster competition and efficiency in rural healthcare 39:59 - Mindset shifts for healthcare leaders to succeed in network environments 40:35 - Advice to future healthcare leaders: Be present, opportunistic, and adaptable 41:57 - Connecting with Nate White and learning more about Cibolo Health 42:52 - Closing thoughts and encouragement to share insights with colleagues   Resources & Links: Cibolo Health Nate White on LinkedIn Team of Teams by Stanley McChrystal Medicare Shared Savings Program details HEDIS Metrics Overview More About Nate: Nathan White is a nationally recognized leader in rural healthcare transformation, with more than 20 years of experience in healthcare operations, strategy, and system innovation. As the founder and CEO of Cibolo Health, Nathan has pioneered the High Value Network (HVN) model, which enables independent rural hospitals to collaborate, improve outcomes, and remain financially sustainable without sacrificing local governance. Before founding Cibolo Health, Nathan served as Chief Operating Officer at Sanford Health, where he helped grow the system from $350 million to $6.5 billion in revenue, overseeing 40 hospitals nationwide. His work has been featured in Modern Healthcare and Forbes, and he is a sought-after speaker on value-based care and rural health sustainability. Nathan's leadership was recently recognized on the 2026 TIME100 Health list, which highlights the world's most influential leaders shaping the future of healthcare. A Kansas native, Nathan is passionate about ensuring rural communities have access to high-quality, locally governed care. Jane Sponsorship Information: Book a one-on-one demo here Mention the code LITZY1MO for a free month   Follow Dr. Karen Litzy on Social Media: Karen's Instagram Karen's LinkedIn   Subscribe to Healthy, Wealthy & Smart: YouTube Website Apple Podcast Spotify SoundCloud Stitcher iHeart Radio

Anne-Sophie Reinhardt is a Certified Mind-Body Eating Coach who helps women break free from diet culture and embrace self-worth through food freedom and body trust. Having recovered from eating disorders, she offers coaching and programs that empower clients to live boldly and authentically. Anne-Sophie is also the Chief Operating Officer at Hill Marketing GmbH and hosts the Escape Diet Prison podcast. In this episode… Many women leaders strive for professional excellence while privately struggling with body image, self-worth, and burnout. With society constantly scrutinizing appearance and behavior, maintaining confidence and inner peace can feel impossible. How can women overcome societal pressures and cultivate authentic leadership fueled by self-love and resilience? Having overcome eating disorders and mental health setbacks, mind-body and leadership coach Anne-Sophie Reinhardt emphasizes the value of awareness, physical movement, and emotional honesty. She encourages women to stop harmful inner dialogue, set boundaries with negative influences, and reconnect with their bodies through joyful practices. By focusing on individual joy and dismantling internalized standards, women can reclaim their voices and lead with presence and purpose. In today's episode of the Lead Like a Woman Show, Andrea Heuston chats with Anne-Sophie Reinhardt, certified mind-body eating coach, about re-defining self-worth in leadership through mind-body practices. Anne-Sophie talks about disrupting gossip culture, leading from intuition, and crafting a personal mantra.

BOOK A STRATEGY CALL In this episode of Leadership on the Links, we sit down with Joel Inman, CCM, PGA, General Manager and Chief Operating Officer at Montclair Golf Club in West Orange, New Jersey. After 14 years leading Laurel Creek Country Club, Joel recently assumed leadership of one of New Jersey's most historic and multifaceted private clubs. Joining Tyler Bloom and Meredith Otero, Joel shares insights on leadership, organizational culture, team development, and navigating transition in a new environment. The conversation explores the realities of leading a large, member-focused operation and the importance of building trust, alignment, and long-term success through people. Whether you are a club manager, golf professional, superintendent, or emerging leader, this episode offers practical perspectives on leadership in today's private club industry.     Links and Resources Joel Inman, CCM, PGA on LinkedIn: https://www.linkedin.com/in/joel-inman-pga/ Montclair Golf Club: https://montclairgolfclub.org/ Bloom Golf Partners: https://bloomgolfpartners.com/ BOOK A STRATEGY CALL

In this episode of the HR business marketing podcast, A Better HR Business, Ben and his guest, Joelle Vail, talk about how holistic financial wellness solutions are driving major changes for employers and employees alike. As HR and business leaders look for ways to support their teams in today's challenging environment, companies like BrightPlan are setting a new standard for financial wellbeing in the workplace. Joelle Vail is Chief Revenue Officer at BrightPlan, where she oversees direct sales, partnerships, and client success. She has extensive experience scaling organizations from startup through enterprise growth, helping early-stage companies surpass $100 million in revenue and larger enterprises grow from $100 million to more than $2 billion. Prior to BrightPlan, Joelle served as Chief Operating Officer at Capital Factory and held senior leadership roles at Paychex and Ascentis. BrightPlan is a financial wellness platform designed to help employers improve employee financial outcomes while increasing the effectiveness of their benefits programs. The platform combines AI-driven financial planning tools with access to experienced financial advisors, delivering personalized guidance across budgeting, debt management, investing, retirement, and wealth planning. By integrating directly with employer benefits, BrightPlan helps employees make more informed financial decisions and encourages greater benefits utilization. For employers, BrightPlan provides a centralized dashboard with actionable insights into workforce financial health, enabling more strategic benefits planning, stronger employee engagement, and improved retention. The company is also certified for fiduciary excellence, ensuring guidance is objective and aligned with employees' best interests. You'll hear practical strategies for finding consulting clients, running a workplace consulting business, and business growth strategies for consultants. Whether you identify as HR, workplace, L&D, OD, recruitment, or people & culture, you'll discover real stories and actionable advice to attract clients, win contracts, and grow sustainably. What You'll Learn in This Episode: Why financial wellness is a rising priority for employers—and how to frame your consulting offers around their needs The role of technology and people-powered solutions in driving workplace engagement and retention Joelle Vail's lessons from partnering with HR leaders and the marketing moves that resonate with decision-makers Episode highlights: What BrightPlan does and the problems it solves for employers and employees. Defining "financial wellness" and how it goes beyond education. How BrightPlan supports employees with technology, AI, and certified financial planners. Addressing financial emergencies and the importance of building emergency savings . The limitations of traditional HR support in financial matters and closing the gap between employers and employees. Providing personalized, fiduciary financial advice without crossing HR compliance boundaries. Issues BrightPlan helps solve for employers, such as retention, productivity, and being an employer of choice. How financial stress can manifest as workplace behavioral issues. Transformational changes in HR, including the impact of COVID and AI on HR leadership and point solutions. Challenges in HR sales and how to stand out with limited HR budgets. Building trust with HR buyers through networks, pilots, and case studies. Collaborating with other vendors to enhance service and experience for employers and employees. Listening-first approach to sales, networking, and uncovering client needs. The importance of matching services to actual HR pain points. Marketing and Business Growth: Joelle Vail details BrightPlan's approach to marketing and business development: Aligning solutions with HR's most urgent needs and listening closely to buyers' challenges. Leveraging trusted HR advisory networks to gain introductions and build credibility. Offering pilot programs to demonstrate value and facilitate broader implementation. Using content marketing strategies such as webinars and white papers, often featuring CHROs and industry leaders. Prioritizing collaboration with other vendors for seamless HR solutions. Focusing on genuine, needs-based conversations at events and during networking. Resources & Links Mentioned: Company's website: https://www.brightplan.com/ Joelle's LinkedIn: www.linkedin.com/in/joelle-risolo-vail Check out this B2B podcast launch service. About The A Better HR Business Podcast The A Better HR Business shares strategies, tactics, success stories, and more about marketing for HR consultancies and marketing for HR tech companies, and how to get more clients. Follow the show on Apple Podcasts or Spotify so you don't miss future episodes. For show notes and to see details of our previous guests, check out the podcast page here: www.GetMoreHRClients.com/Podcast HR BUSINESS GROWTH RESOURCES Get the new book - Grow A Successful HR Business Your Way Launch your own business podcast: B2B Podcast Agency VISIT GET MORE HR CLIENTS Want more clients for your HR-related consultancy or HR Tech business? Visit the Get More HR Clients website for articles, newsletters, podcasts, videos, resources, and more at www.getmorehrclients.com.

Celebrating 11 years of marriage this week, in this personal podcast episode, Alex Woods the Chief Operating Officer of Logistics (C.O.O.L) is on the podcast chatting with Helena on astrocartography travels, traveling solo, how to make decisions together and build trust within a relationship. If you want some motivating words from Helena on building self-love so you can better thrive in life and relationships, you'll love this personal update! Watch the youtube video of Alex and Helena in the studio: https://youtu.be/lzVk6VQzuQw ❤️Alex's website: https://movetofranceandteachenglish.com/ ❤️ Alex's Youtube channel: ⁨https://www.youtube.com/@movetofranceandteachenglish Book a consultation with Alex: http://bit.ly/3j5PKZy  

Michael R. Caplan is the Chief Operating Officer of Lowenstein Sandler, where he oversees the firm's business, financial, and administrative operations. Before joining Lowenstein, Mike served as COO at an Am Law 50 firm for nearly a decade and spent years leading legal operations at Goldman Sachs and Marsh McLennan, giving him a client-side perspective most law firm COOs simply don't have. With more than 25 years of experience across accounting, financial services, and consulting, he has worked with more than 30 general counsels on data analytics, technology implementation, and law firm relationship management. His leadership has earned him recognition as one of the Financial Times North America's top five Legal Intrapreneurs, Legal Innovator of the Year from The Changing Lawyer Awards, and a spot on NJBIZ's Law Power List for two consecutive years. WHAT'S COVERED IN THIS EPISODE ABOUT HOW A CLIENT-FACING COO IS CHANGING THE BUSINESS OF LAW Law firm COOs typically manage operations and execute on what firm leadership puts forward. They respond to partners, oversee administration, and stay behind the scenes while lawyers own every client relationship. Even when clients have their own operational counterparts who would benefit from connecting with their law firm's business professionals, those introductions rarely happen. Michael Caplan has spent the last decade building a different model. At Lowenstein Sandler, he and his Business Enterprise Solutions Team work alongside lawyers in pitches, RFP negotiations, and client meetings, bringing expertise in pricing, technology, project management, and data analytics directly into the relationship. The approach requires internal trust, a firm culture that supports it, and the right people on both sides of the conversation. But when it works, clients get a partner that understands both the practice of law and the business of law, and the firm differentiates itself in ways that go beyond the legal work. In this episode of The Lawyer's Edge, Elise Holtzman talks with Michael Caplan of Lowenstein Sandler about what it looks like when business professionals are embedded in client development, how to build internal trust so lawyers bring operations leaders into client relationships, the financial discipline that separates good revenue from bad revenue, and where private equity and AI may reshape law firm operations in the years ahead. 2:43- How Mike's client-side experience at Goldman Sachs and Marsh McLennan shaped his approach 5:53 - Building the Business Enterprise Solutions Team (BEST) at Lowenstein 7:18 - Getting lawyers on board and building internal trust 8:55 - Showing wins to bring more lawyers into the model 9:27 - The financial side of the COO role and negotiating pricing with clients 12:49 - Where emerging partners need the most help on collections and client management 15:14 - What smaller and midsize firms should think about when building an operations team 20:02 - Non-lawyer ownership, private equity, and the MSO model in law firms 22:26 - AI, legal technology, and why firms that invest in business resources will be more profitable 27:22 - Why most COOs wouldn't do this podcast and what holds firms back 33:31 - What clients actually get from a firm that embeds operations into relationships 36:19 - Getting the right people in front of the right clients Mentioned in How a Client-Facing COO is Changing the Business of Law Lowenstein Sandler | LinkedIn Michael Caplan on LinkedIn Get connected with the coaching team: hello@thelawyersedge.com The Lawyer's Edge SPONSOR FOR THIS EPISODE This episode is brought to you by the coaching team at The Lawyer's Edge, a training and coaching firm that has been focused exclusively on lawyers and law firms since 2008. Each member of the team is a trained, certified, and experienced professional coach—and either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress. To get connected with your coach, fill out our contact form.

In this episode of NucleCast, host Manolis Priniotakis sits down with former CIA executive Maura Burns to unpack China's rapidly expanding nuclear capabilities and what they mean for global strategic stability.China is undertaking an unprecedented pace of nuclear modernization—building out its arsenal, advancing delivery systems, and investing in infrastructure that signals long-term strategic ambition. As Burns explains, Beijing's actions often speak louder than its official doctrine, raising important questions about transparency, intent, and the future of deterrence.The conversation explores the drivers behind China's nuclear buildup, including its pursuit of a more survivable and flexible nuclear triad, as well as emerging technologies such as MIRVs, hypersonic weapons, and fractional orbital bombardment systems. Burns also examines how China's nuclear growth could reshape arms control paradigms, challenge existing deterrence frameworks, and increase pressure on global strategic stability.Maura Burns is a transformational enterprise executive who served as Chief Operating Officer of the Central Intelligence Agency (CIA)—the agency's third-highest position—until her retirement in 2025, where she led global operations and drove strategic initiatives to modernize technology and strengthen organizational resilience. With more than 30 years of experience across nuclear energy and weapons systems, space and counterspace security, and biosecurity, she previously directed the Weapons and Counter-Proliferation Mission Center, leading a multidisciplinary team of over 500 experts to address emerging threats and advance international collaboration. Known for her transparent, collaborative leadership style, she has been a strong advocate for workforce development, succession planning, and STEM recruitment. A trusted advisor to senior leaders and policymakers, Burns has shaped complex national security decisions and earned some of the nation's highest honors, including two Presidential Rank Awards and multiple distinguished intelligence medals, reflecting her lasting impact on global security and technology strategy.Follow us on YouTube: https://youtube.com/@nuclecast3665?si=h1kCO6NqUtL87w6qFollow on LinkedIn: https://linkedin.com/company/nuclecastpodcastSubscribe RSS Feed: https://rss.com/podcasts/nuclecast-podcast/Rate: https://podcasts.apple.com/us/podcast/nuclecast/id1644921278Email comments and topic/guest suggestions to Kimberly@anwadeter.org

In today's Cloud Wars Minute, I examine how Google Cloud is using AI Threat Defense to help customers fight AI-powered cyberattacks. Highlights 00:03 — If you're going to be number one on the Cloud Wars Top 10, you've got to fight to keep that position and stay ahead of the incredible and highly capable competition across the Cloud Wars Top 10. Google Cloud, I believe, has taken yet another big step in ensuring that it remains the number one company on the Cloud Wars Top 10 by launching a new cybersecurity approach. 00:57 — The person leading that is Francis deSouza, who is the Chief Operating Officer of Google Cloud, but also president of its security products. In a blog post last week outlining what this new AI Threat Defense is all about, deSouza said it's time now that business customers be able to fight AI with AI, to defend against these very powerful incursions that the bad guys are going to be making using AI. 01:58 — So, there needs to be, among customers, a big shift in how they do things. It can't be, "Let's just do a little bit more of what we've always done." There's got to be a new approach, and Google Cloud believes it's got that now with this AI Threat Defense for Google Cloud. I believe this is the latest in an ongoing series of steps they've made around cybersecurity. 02:54 — About a year ago — or several months ago — the company announced its intention to acquire Wiz, with its end-to-end threat monitoring and awareness capabilities. That deal has now been completed, and the most recent step, I believe, is the launch of this new solution called Google AI Threat Defense. 03:56 — Now, I'm not trying to read more into that than needs to be said. Maybe Google Cloud AI Threat Defense seemed overly clunky, but I wonder if, in some ways, parent company Google is riding this high now. Google Cloud itself had a growth rate of 63%, up from 48% in the prior quarter, so the company is definitely on a run here. Visit Cloud Wars for more.

Fiber Connect 2026 proved to be quite timely and significant at this point in the telecom industry with data center expansion booming, fiber builds ramping up with BEAD funding, and ongoing new tower construction.Doug Wittrock, Chief Operating Officer at Network Connex sat down with John Celentano, Inside Towers Business Editor at the event to share his perspectives and outlook on the opportunities and challenges with designing and building facilities across the range of digital infrastructure asset classes.Support the show

The scope of the National Energy System Operator - or NESO - has expanded from running the electricity system to planning Britain's whole energy system across electricity, gas and hydrogen, all while delivering connections reform and steering toward Clean Power 2030. That transformation is reshaping everything from how Britain plans its grid 20 years out to how it keeps the lights on tonight. Ed Porter is joined by Kayte O'Neill, Chief Operating Officer at the National Energy System Operator (NESO), for a wide-ranging conversation on the biggest changes in the GB power market: grid connections reform, the battery storage queue, zero-carbon grid operation, and the next wave of electricity market design.They cover:Connections reform and the UK grid queue — how NESO has cut the 800GW queue down to a deliverable pipeline and what Gate 2 means for developers over the next 12 months.The battery storage connections queue and how NESO is thinking about attrition, bay sharing and co-location.Zero-carbon operation of the GB grid and why gas plants still run on windy, sunny days (stability services, inertia, grid-forming inverters)NESO's expanded whole-system role - strategic planning across electricity, gas and hydrogen, and the Strategic Spatial Energy Plan (SSEP)Reformed National Pricing, data centre demand connections, AI in the control room, and the £40bn/year investment unlock at stake.Ask Ko, Modo Energy's AI energy analyst, your questions on UK grid operations and BESS markets: Sign up hereTranscript available hereHosted by Ed Porter, Director EMEA & APAC at Modo Energy.Chapters:00:00 - Intro: what people get wrong about NESO04:15 - NESO's new role in gas security of supply05:49 - The summer outlook and GB's low-demand operability problem07:48 - Why gas still runs on the GB grid on windy, sunny days09:49 - Stability services and the path to zero-carbon grid operation11:03 - The 97.7% zero-carbon record on 1 April 202512:40 - Stability pathfinders, inertia markets and grid-forming inverters17:04 - The winter challenge: gigawatts vs terawatt-hours21:33 - Connections reform: from 800GW to a deliverable grid23:54 - What connections reform means for developers next26:01 - The skilled-labour bottleneck behind grid build-out30:32 - Battery queue attrition and the BESS oversupply problem33:51 - The Strategic Spatial Energy Plan (SSEP)38:59 - Co-location and bay sharing: the unfinished reform44:35 - Reformed National Pricing and GB electricity market reform49:13 - Data, digital and AI in the NESO control room51:44 - The 2026 Operability Strategy Report and Markets Roadmap52:24 - A contrarian case for connections reformMusic licensed via Artlist.

The scope of the National Energy System Operator - or NESO - has expanded from running the electricity system to planning Britain's whole energy system across electricity, gas and hydrogen, all while delivering connections reform and steering toward Clean Power 2030. That transformation is reshaping everything from how Britain plans its grid 20 years out to how it keeps the lights on tonight. Ed Porter is joined by Kayte O'Neill, Chief Operating Officer at the National Energy System Operator (NESO), for a wide-ranging conversation on the biggest changes in the GB power market: grid connections reform, the battery storage queue, zero-carbon grid operation, and the next wave of electricity market design.They cover:Connections reform and the UK grid queue — how NESO has cut the 800GW queue down to a deliverable pipeline and what Gate 2 means for developers over the next 12 months.The battery storage connections queue and how NESO is thinking about attrition, bay sharing and co-location.Zero-carbon operation of the GB grid and why gas plants still run on windy, sunny days (stability services, inertia, grid-forming inverters)NESO's expanded whole-system role - strategic planning across electricity, gas and hydrogen, and the Strategic Spatial Energy Plan (SSEP)Reformed National Pricing, data centre demand connections, AI in the control room, and the £40bn/year investment unlock at stake.Ask Ko, Modo Energy's AI energy analyst, your questions on UK grid operations and BESS markets: Sign up hereTranscript available hereHosted by Ed Porter, Director EMEA & APAC at Modo Energy.Chapters:00:00 - Intro: what people get wrong about NESO04:15 - NESO's new role in gas security of supply05:49 - The summer outlook and GB's low-demand operability problem07:48 - Why gas still runs on the GB grid on windy, sunny days09:49 - Stability services and the path to zero-carbon grid operation11:03 - The 97.7% zero-carbon record on 1 April 202512:40 - Stability pathfinders, inertia markets and grid-forming inverters17:04 - The winter challenge: gigawatts vs terawatt-hours21:33 - Connections reform: from 800GW to a deliverable grid23:54 - What connections reform means for developers next26:01 - The skilled-labour bottleneck behind grid build-out30:32 - Battery queue attrition and the BESS oversupply problem33:51 - The Strategic Spatial Energy Plan (SSEP)38:59 - Co-location and bay sharing: the unfinished reform44:35 - Reformed National Pricing and GB electricity market reform49:13 - Data, digital and AI in the NESO control room51:44 - The 2026 Operability Strategy Report and Markets Roadmap52:24 - A contrarian case for connections reformMusic licensed via Artlist.

Monika Lacey, Chief Operating Officer of Centrix spoke to John Campbell about its latest credit indicator report.

Our guest today is Ra' Shann Martin Ra' Shann Martin is an accomplished, mission driven leader committed to ensuring that every person has access to safe, stable housing and the opportunity to thrive. As Executive Director of St. John Center, she leads one of Louisville's most critical frontline organizations, serving individuals experiencing homelessness through outreach, shelter, and permanent supportive housing. Since stepping into leadership, Ra' Shann has expanded access to housing and strengthened coordination across programs and community partners, helping ensure that people receive support with dignity and consistency. She has led the growth of permanent supportive housing initiatives, including the 2025 development of Sheehan Landing in partnership with LDG and St. John Center, creating 80 new units for individuals experiencing chronic homelessness. Prior to joining St. John Center, Ra' Shann served as Chief Operating Officer at YouthBuild Louisville, where she created pathways for young adults through education, workforce training, and housing stability programs. In addition to her executive leadership, Ra' Shann Martin is an instructor at Bellarmine University, where she is director of Interdisciplinary Studies

University Circle Master Plan University Circle is one of Northeast Ohio's most valuable assets, home to cultural institutions like the Cleveland Museum of Art and Severance Hall, while bringing in thousands of visitors to the region each year. But problems with the layout of the area have created barriers to visitors and residents alike. Confusing traffic patterns, as well as dangerous intersections are seen as something in dire need of fixing by University Circle Incorporated. Monday on the "Sound of Ideas," we'll talk with Kate Borders, president of UCI about the organization's new master plan for the district and hear from long-time art and architecture critic Steve Litt, who will weigh in on the circle's assets and challenges. We'll also hear from the heads of several of the institutions that are located within University Circle. Guests: - Steve Litt, Freelance Reporter, Ideastream Public Media - Kate Borders, President, University Circle Incorporated - Joel Alpern, Executive Vice President & Chief Operating Officer, Cleveland Botanical Gardens/ Holden Forests and Gardens - Kathryn Heidemann, President & CEO, Cleveland Institute of Art Cleveland Midline Project Later in the program we look at another development project, the Cleveland Midline, which aims to revitalize hundreds of acres east of downtown. Brad Whitehead from Site Readiness For Good Jobs Fund will explain how the project is targeting a business corridor, looking to tear down old buildings, remediate land and potentially bring thousands of new jobs to the city. Guests: - Steve Litt, Freelance Reporter, Ideastream Public Media - Brad Whitehead, Managing Director, Site Readiness For Good Jobs Fund

Healthcare systems are under pressure almost everywhere, but the strain is especially visible in lower-resource settings where demand is rising faster than infrastructure. In Pakistan, that pressure is playing out across a system that has to serve more than 250 million people with limited public investment. Public health spending remains below 1% of GDP, making the need for smarter, more scalable healthcare delivery increasingly urgent. That is why major projects like the Jinnah Medical Complex are drawing attention as potential models for what the next phase of healthcare reform could look like.That raises the real question at the center of this episode: can a major new medical complex help transform healthcare delivery in Pakistan, or will lasting progress depend on broader system design far beyond a single hospital?Welcome to I Don't Care. In the latest episode, Dr. Kevin Stevenson speaks with Dr. Muhammad Faheem Anwar, Chief Operating Officer of the Jinnah Medical Complex & Research Center, about the future of Pakistani healthcare. Their conversation explores the structural realities of Pakistan's healthcare system, the ambitions behind the Jinnah Medical Complex in Islamabad, and the larger issues of digital health, oncology, workforce retention, prevention, and primary care reform.Key takeaways from the conversation…Pakistan's healthcare system is not simply underdeveloped. It is highly uneven, with world-class care in some institutions but fragmented access and high out-of-pocket costs for much of the population.The Jinnah Medical Complex is being positioned not just as a large hospital, but as a replicable model for operational discipline, clinician training, digital health, and internationally benchmarked public sector care.The biggest long-term opportunity in Pakistan may not be tertiary expansion alone, but building a stronger primary care foundation, better data systems, and a more sustainable care delivery model.Dr. Muhammad Faheem Anwar is a healthcare operations and public health leader with more than 20 years of experience overseeing large multispecialty hospitals across Pakistan and the Gulf region, with deep expertise in hospital commissioning, operational readiness, governance, digital health integration, and health system strengthening. He currently serves as Chief Operating Officer of the Jinnah Medical Complex & Research Center, where he is leading the operationalization of a 1,460-bed quaternary care hospital, following senior leadership roles at The Indus Hospital, Central Park Teaching Hospital, Punjab Health Facilities Management Company, and the Punjab Information Technology Board. His career highlights include improving operational efficiency at scale, advancing quality and patient safety systems, leading HMIS implementation, and advising on health system reform, climate resilience, and performance improvement in low- and middle-income country settings.

A must-listen episode: Host Dr. Jay Anders welcomes Kimberly Brandt, Chief Operating Officer and Deputy Administrator at the Centers for Medicare & Medicaid Services. Together they discuss slow value-based care adoption in Medicare, CMS's data quality push through FHIR APIs and USCDI, and how AI will help flag fraud across millions of daily claims. Brandt also discusses what it means for CMS to pay for 'outcomes rather than transactions'. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

All Home Care Matters and our host, Lance A. Slatton were honored to welcome Dr. Vicki Wright-Hamilton as guest to the show.   About Dr. Vicki Wright-Hamilton:   Dr. Vicki Wright Hamilton is the founder of VWH Technology, LLC and the creator of PeacefulCare, the AI-powered Caregiver Command Center. She's spent more than four decades in executive leadership, including time as a Chief Operating Officer, an Interim CIO, and a transformation strategist guiding senior leaders through the most disruptive technology shifts of their careers. Through her firm VWH Consulting, she works with executives navigating disruptive technology, with AI front and center right now, always keeping people first through change management and adoption.   Here's how PeacefulCare came to be. As Vicki worked with leader after leader, she kept hearing the same thing under the surface. They were exhausted trying to lead at work and care for someone at home at the same time. Often a parent. Sometimes a spouse, a sibling, or a child with complex needs. Nobody was talking about it, but it was costing them everything. So she started VWH Technology, LLC and built PeacefulCare for caregivers, drawing on a lifetime of caregiving experience that started in childhood when she helped her mother care for her grandmother and great aunt. Her great aunt passed away holding her hand.   She and her husband then cared for his brother for 26 years, and during a seven-year stretch she became the simultaneous primary caregiver for four additional loved ones, including one in Ohio she traveled to every three weeks. Based in Georgia, Vicki is a strategist, builder, speaker, and advocate who's lived every version of caregiving most families ever face.   About PeacefulCare.ai:   PeacefulCare is the AI-powered Caregiver Command Center for families managing the real work of care. Records, schedules, medications, documents, providers, appointments, patterns, risk signals, all in one place and intelligently connected. The platform lives under VWH Technology, LLC, the technology company founded by Dr. Vicki Wright Hamilton to bring AI-powered tools to the people who need them most. You can find it at PeacefulCare.ai.   The company was born from two things happening at once in Vicki's life. On one side, decades of caregiving. As a child, she helped her mother care for her grandmother and her great aunt, and her great aunt passed away holding her hand. As an adult, she and her husband cared for his brother for 26 years, and during a seven-year stretch she became the simultaneous primary caregiver for four additional loved ones while raising her kids and running her career. On the other side, her work through VWH Consulting, where she advises senior executives on disruptive technology and AI adoption with a people-first lens. Leader after leader kept telling her the same quiet truth.   They were trying to lead at work and care for someone at home, and the weight of doing both was breaking them. PeacefulCare was the answer to a question she kept hearing from both sides of her life. There was also one specific night that sharpened the mission. Vicki was sitting with her mother in the hospital, something shifted, she pushed, and her mother is alive today because a daughter who refused to go home saw something no system flagged and no algorithm caught. Technology can't replace the love and instinct of a caregiver. Technology should carry everything else.   What sets PeacefulCare apart is the AI analytics engine, and it's watching two people at once. The loved one and the caregiver. On the loved one's side, the platform tracks wellness patterns across medications, sleep, mood, vitals, appointments, and daily behaviors, and surfaces the small signals that usually go unnoticed until they turn into a hospital visit. Sudden changes in routine.   Missed doses stacking up. Lab values trending the wrong way. A quiet drop in mobility or engagement. PeacefulCare flags those patterns early, so families can act before the crisis instead of recovering from it. On the caregiver's side, the analytics measure caregiver load, the volume, intensity, and emotional weight of what one person is carrying, and the family gets alerted when the primary caregiver is heading toward burnout. Most platforms watch the patient. PeacefulCare watches the whole family system, because a caregiver who collapses can't care for anyone.   PeacefulCare's promise is simple and personal. You bring the love. PeacefulCare holds everything else.

In this episode, I am joined by Ryan Barnett, Chief Operating Officer of the Mid-Texas Global Methodist Church Conference, to discuss the recently released book Christ for All: Every Methodist an Evangelist, which Ryan edited. Our conversation explores the theological and practical vision behind the book and why evangelism sits at the very center of historic Methodism.We also reflect on why this book is being received so well at this particular stage in the life of the Global Methodist Church. As Ryan explains, the GMC's emerging identity and shared theological commitments have created space for renewed clarity and common purpose around evangelism, something that proved difficult in earlier denominational settings. We conclude by looking ahead to the future of the GMC and what it might mean to move forward with unity, missional focus, and confidence in the church's calling.Youtube - https://youtu.be/rklZ6k6TEOMAudio - https://andymilleriii.com/media/podcastApple -  https://podcasts.apple.com/us/podcast/more-to-the-story-with-dr-andy-miller/id1569988895?uo=4Here's a link to the book from the show - https://a.co/d/06qWGpCsIf you are interested in learning more about my two full-length video-accompanied courses, Contender: Going Deeper in the Book of Jude andHeaven and Other Destinations: A Biblical Journey Beyond this World , visit andymilleriii.com/coursesAnd don't forget about my most recent book, Contender, which is available on Amazon! Five Steps to Deeper Teaching and Preaching - Recently, I updated this PDF document and added a 45-minute teaching video with slides, explaining this tool. It's like a mini-course. If you sign up for my list, I will send this free resource to you. Sign up here - www.AndyMillerIII.com or Five Steps to Deeper Teaching and Preaching. Today's episode is brought to you by Wesley Biblical Seminary. Interested in going deeper in your faith? Check out our certificate programs, B.A., M.A.s, M.Div., and D.Min degrees. You will study with world-class faculty and the most racially diverse student body in the country. www.wbs.eduIf this episode resonated with you, share it with a friend and leave a review! For more from Andy Miller III, visit andymilleriii.com or follow @andymilleriii on X.Thanks too to Phil Laeger for my podcast music. You can find out about Phil's music at https://www.laeger.net

In this episode, Russ Jones welcomes Preston McCaskill, Chief Operating Officer for Zelle, an open loop fast payments network owned and operated by Early Warning Services that moves money directly between two bank accounts in the US. Listen in as they discuss network's growth into small business payments, the onboarding process for financial institutions, and Zelle's settlement process and alias directory. They also cover expanding use cases like pilots in the bill pay domain, and Early Warning's intent to bring the same trust, speed, and convenience of Zelle to consumer cross-border payments with stablecoins.

Is your dealership so focused on the end of the month that you're missing the massive geopolitical and economic shifts reshaping the auto industry? We caught up with Sam D'Arc, Chief Operating Officer of Zeigler Auto Group and host of the Daily Dealer Live podcast, for an exclusive sneak peek at the operational insights he is bringing to the VADA '26 Convention at the Marriott Virginia Beach Oceanfront — where he will be moderating two powerhouse panels featuring experts like Diana Lee, Don Hall, and Jim Fitzpatrick! Register for VADA '26: https://vada.com/convention/ In this bonus "Convention Sneak Peek" episode, Sam warns that the industry's focus on short-term profitability is holding it back. "One of our shortcomings is we live on a 30-day cycle," he explains. Sam breaks down the urgent need for a long-term "Apollo moon landing" vision to compete against Chinese manufacturers, the reality of service department defection, and how to stop "cheating" your consumers in the F&I office. In this episode: The Popularity Contest — Don Hall and VADA are known for their unapologetic advocacy of the franchise system. As Sam notes, "I think there's some associations that collect dues and try to win a popularity contest. I don't think Don cares about the popularity contest". The 30-Day Cycle — The automotive industry excels at solving immediate problems, but often struggles with long-term strategy. Sam warns that "in a 30-day cycle, people will do things that benefit the short rather than the long-term". The Global EV Threat — When competing against state-sponsored Chinese auto manufacturers, Sam wants to see US legacy automakers adopt an "Apollo moon landing" mentality. Instead of lobbying to ban the competition, OEMs need a unified, bold vision to out-innovate them. Service Retention & Buy Centers — Dealerships are losing service customers despite rising revenues padded by inflation. Sam emphasizes that retaining service customers via video MPIs and utilizing the service drive as a used-car buy center are critical operational priorities. F&I Education — With record-high vehicle prices, interest rates, and insurance costs, consumers need protection products more than ever. But as Sam warns, "You cheat yourself, you cheat the consumer if you skip those steps" of properly educating them early in the process.

What if cutting half your team could be the secret to explosive growth?In this Fan Favorite episode, Cameron Herold sits down with Benjamin Surman, COO of Somewhere (formerly Support Shepherd), a company that rocketed from $1M to $25M and is still hungry for more. The conversation tackles the real-world, often-unspoken operational questions: When do you fire instead of hire? Where's the hidden margin in automation? Why are so many leaders clinging to headcount when systems could do the job faster, cheaper, and with less chaos?If you're addicted to the idea that bigger is always better, this episode will shake your assumptions. Miss it and risk drowning in legacy thinking while your competitors eat your lunch. Listen now for the strategic edge you won't hear anywhere else.Timestamped Highlights00:48 – The real reason behind a bold global rebrand02:29 – How one contractor quietly took the reins as COO08:54 – Why bootstrapping (not VC money) set the right culture11:00 – The micro-influencer lever that brings 4,000 referral partners13:25 – What no one tells you about hiring in Latin America17:41 – The $3M decision: Slashing 120 employees with zero regrets20:13 – Behind the curtain of an automated sales pipeline25:37 – The COO playbook for uncovering invisible inefficienciesAbout the GuestBenjamin Surman is the Chief Operating Officer of Somewhere, a hyper-growth headhunting agency revolutionizing global talent acquisition. With a relentless focus on automation and operational excellence, Benjamin Surman has scaled the business from $1M to over $25M in just three years.

Mary Varghese Presti didn't plan to end up running healthcare AI for one of the most powerful technology companies on earth. She came to the United States at four years old, the daughter of an Indian nurse recruited by Penn Medicine during India's brain drain era. Growing up in Philadelphia in the shadow of one of the world's top nursing schools, she watched her mother and many of the women in her Indian community use the nursing profession as a vehicle for immigration, education, and female empowerment in a generation where very few professional doors were open to them. She began her career as a pediatric nurse at Johns Hopkins. On the floors, she saw everything in a single shift: early cases of congenital HIV, double lung transplants in young children, East Baltimore asthmatic exacerbations. And she kept asking the same question over and over again: why is healthcare organized this way? That single question became a career. From bedside nursing she moved into consulting, working on harmonizing clinical quality measures across NCQA, NQF, AMA and CMS, foundational work that paved the way for value-based care. She helped shape the policy framework that led to meaningful use and the electronic health record adoption wave. She joined Pfizer at the exact moment Lipitor was losing patent protection, watching 10 billion dollars in revenue evaporate in a single year while the entire pharma commercial model was rewritten around her. Today she is the Corporate Vice President and Chief Operating Officer of Microsoft's Health & Life Sciences organization, leading at what she calls one of the few generational shifts in technology in her lifetime. In this episode of Inspiring Women, host Laurie McGraw sits down with Mary to talk about the arc from bedside nursing to Microsoft, from the Manila folder era of medicine to a Stanford pilot where AI agents now compress cancer treatment decisions from weeks and months down to days. They go deep on the AI that hundreds of thousands of physicians are already using today, why nurses describing themselves as "data entry analysts" broke something in her, and what it actually means to build technology that fades into the background instead of getting between a patient and the person caring for them. They discuss: - Growing up as the daughter of an immigrant nurse, and what nursing did for female empowerment in her mother's generation in India - Why she began her career at Johns Hopkins and the moment as a 24-year-old floor nurse that turned her into a systems thinker - The four-act arc of her career across nursing, policy, pharma and technology, and why every zig and zag felt rational at the time - Inside Pfizer during the Lipitor patent cliff, when one drug lost 10 billion dollars in revenue in a single year - Why healthcare still tolerates a digital experience nobody would accept from Uber, Venmo, or online banking - Dragon Copilot for physicians, and how it removes the keyboard from between doctor and patient - Dragon Copilot for nurses, and why nursing workflows demand a fundamentally different technology design - The physical, emotional and cognitive burden that AI is finally lifting off frontline clinicians - The Stanford multi-agent tumor board experiment compressing cancer treatment decisions from weeks to days - Why she refuses to be put in a box as clinician, operator, strategist or policy person, and what a lattice career actually looks like - What she means when she says she expects to remain intrepid for the next five years If you care about the future of healthcare, the real impact of AI on frontline workers, or what a non-linear career built across nursing, policy, pharma and tech actually looks like, this one is for you.

The Future of RCM Is Finally Catching Up Stuart Newsome is joined by Monte Sandler, Chief Operating Officer at WebPT, for a thought-leadership conversation on why healthcare RCM has remained so difficult to automate, why many organizations are skeptical after past technology disappointments, and how AI may finally help modernize the revenue cycle in a more dynamic, human-in-the-loop way. The conversation will explore what makes healthcare different from other industries, where traditional automation has fallen short, how AI should be realistically understood, and why the future of RCM is less about replacing people and more about helping teams work smarter, faster, and with better support. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

What happens when a regulated fintech meets the wild swings of crypto and then gets acquired by a Web3 giant?In this no-fluff conversation, Cameron Herold sits face-to-face with Sung Choi, COO of CoinMe, just months after their high-stakes Polygon Labs acquisition. They get blunt about what it really takes to survive in crypto, how to lead through M&A chaos without losing your best people, and why AI is rapidly rewriting the rules of operational excellence.If you want to hear war stories and hard-earned lessons from the frontlines of scaling a volatile, regulated business, this is your episode. Don't risk missing the sharpest insights on leadership, remote culture, and how to stay relevant through uncertainty. Listen now for playbook-level takeaways you won't get anywhere else.This episode is brought to you by our Silver Sponsor, Next Level Growth.They help COOs and leadership teams build Elite Organizations through a proven, customizable framework built around the Five Obsessions of Elite Organizations.If you and your leadership team are ready to operate at the next level, take the Elite Organizations Assessment and receive a free 20-page customized report based on your answers, plus a complimentary one-hour coaching session with a Next Level Growth Partner and Business Guide to begin implementing tools that will help you build an even more elite business.Complete the assessment here to get started - nextlevelgrowth.com/cooassessmentTimestamped Highlights00:06 – The brutal reality of CoinMe's early hardware dreams11:10 – Why powering partners crushed owning infrastructure13:04 – “M&A is like polyamorous dating” and what nobody tells you17:14 – The tension of disclosure and keeping employees sane22:25 – A surprising pivot: from bitcoin hype to stablecoin utility26:29 – The regrets and rewards of abandoning office life30:26 – How “work from anywhere” delivers hidden productivity34:01 – Why AI is now their secret operating system44:23 – The one leadership skill every modern COO must masterAbout the GuestSung Choi is the Chief Operating Officer at CoinMe, a leading regulated platform for stablecoin and crypto payments. With full-stack experience in scaling teams and driving innovation, he steered CoinMe through its pivotal acquisition by Polygon Labs. Sung Choi is recognized for blending real-world grit with bleeding-edge tech in fintech.

All Home Care Matters and our host, Lance A. Slatton were honored to welcome Seth Low-Tufo as guest to the show.   About Seth Low-Tufo, Chief Financial Officer & Chief Operating Officer at A Place for Mom:   As Chief Financial Officer and Chief Operating Officer of A Place for Mom, Inc., Seth Low-Tufo is focused on strengthening core operating processes and identifying opportunities to grow the business profitably. He is responsible for all aspects of the company's Finance function, including strategic planning, investor relations, controllership, accounting, tax, liquidity management, and treasury operations. In addition, Seth is responsible for the company's Legal, Human Resources, and Data & Analytics functions.   Seth is an experienced leader with proven ability to drive transformational change. He joined A Place for Mom following more than a decade at GE. Most recently, Seth was CFO of GE's Onshore Wind Americas business, the leading manufacturer of wind turbines in the U.S. In this role, he rebuilt the finance function and helped drive 50% revenue growth while improving operational efficiency and accountability. Earlier in his career, Seth was the Financial Planning leader for GE Capital's $200 billion asset disposition process and head of Pricing for its $90 billion commercial lending and leasing business. Seth earned a bachelor's degree in mathematics and economics from Wesleyan University.     About A Place for Mom:   A Place for Mom is the leading platform that guides families through every stage of the aging journey. We simplify the search for senior care by offering free, personalized support—and when families are ready, we refer them to partners from our network of over 15,000 senior living communities and home care agencies.   Our mission is to guide caregivers and their loved ones to a confident place, so families can focus on what matters most: their love for each other.

David Daiches: Inside INSHUR — From Manhattan Uber Rides to Insuring Autonomous Fleets In this episode of Scouting for Growth, Sabine VanderLinden speaks with David Daiches, co-founder and COO of Insure, about building insurance solutions for the on-demand economy. The conversation traces Insure's origins to a simple yet powerful insight: traditional insurance models were not designed for gig workers like Uber drivers, who operate entirely on their smartphones and cannot afford downtime. David explains how Insure addressed this gap by creating flexible, usage-based insurance embedded directly into platform ecosystems. They explore the importance of “fluency over features,” emphasizing that successful insurtechs solve real operational problems rather than just showcasing technology. A central theme is that claims, not policies, define the true value of insurance, leading Insure to bring claims in-house to improve customer experience and data insights. The discussion also looks ahead to emerging challenges, including electric vehicles and autonomous mobility, where insurance must evolve to cover complex ecosystems of software, hardware, and data. Finally, David shares candid lessons on scaling, partnerships, and the growing role of AI, highlighting the need for adaptability, continuous learning, and strong teams in building resilient insurtech businesses.   KEY TAKEAWAYS What stands out most is the importance of starting with the problem, not the technology. David and his team didn't build Insure by showcasing features; they immersed themselves in the daily realities of gig workers and platform operators. That mindset shaped everything, from product design to partnerships. It reinforces my belief that fluency in a partner's business model is far more valuable than any standalone innovation. Another key insight is how insurance must adapt to changing customer behaviors. The on-demand economy is no longer a niche; it supports millions of people. Traditional annual policies simply do not fit this model. By aligning insurance coverage with actual usage, Insure has shown how to close protection gaps while improving affordability and access. What resonated deeply with me is the idea that claims are the product. Customers only truly experience insurance when something goes wrong. Investing in claims operations, empathy, and responsiveness is therefore not optional; it is the core value proposition. I was also struck by the operational lessons. Scaling too quickly, hiring without enough rigor, and taking partnerships for granted are common pitfalls. Building a strong, empowered team and maintaining close alignment with partners is essential for long-term success. Finally, the future of mobility and insurance will require entirely new thinking. Autonomous vehicles, AI, and data-driven ecosystems are reshaping risk. The winners will be those who can navigate this complexity while staying grounded in customer needs.   BEST MOMENTS “Claims is the product. Everything else just gets us to that point.” – David Daiches “We didn't just sell insurance, we solved problems in the platform's business model.” – David Daiches “People are not interested in a fancy UI when something goes wrong. They want a product that is there at the moment they need it the most.” – Sabine VanderLinden “Make yourself easy to do business with.” – David Daiches “The best insurtech founders aren't selling insurance, they are removing friction from someone else's business model.” – Sabine VanderLinden “If you're not spending time learning AI now, you risk being left behind.” – David Daiches   ABOUT THE GUEST David Daiches is the co-founder and Chief Operating Officer of Inshur, a digital-first managing general agent focused on the on-demand economy. With a background in technology and retail, he entered the insurance industry over 15 years ago and identified significant opportunities for digital transformation.  At Inshur, David has led the development of embedded, usage-based insurance solutions for platforms such as Uber, Amazon, and DoorDash. David is particularly focused on innovation in mobility insurance, including the future of autonomous vehicles and AI-driven claims and underwriting.   ABOUT THE HOST Sabine VanderLinden is a corporate strategist turned entrepreneur and the CEO of Alchemy Crew Ventures. She leads venture-client labs that help Fortune 500 companies adopt and scale cutting-edge technologies from global tech ventures. A builder of accelerators, investor, and co-editor of the bestseller The INSURTECH Book, Sabine is known for asking the uncomfortable questions—about AI governance, risk, and trust. On Scouting for Growth, she decodes how real growth happens—where capital, collaboration, and courage meet. If this episode sparked your thinking, follow Sabine VanderLinden on LinkedIn, Twitter, and Instagram for more insights. And if you're interested in sponsoring the podcast, reach out to the team at hello@alchemycrew.ventures