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On this episode of Her Playbook, Madelyn Burke sits down with Chief Operating Officer for NYCFC, Jennifer O’Sullivan. She discusses how she started her career, her journey that led her to working for NYC FC, and building the first soccer-specific stadium in New York City. Presented by Kendra Scott. :00 - Jennifer’s path to NYCFC 6:50 - What drew her to sports 8:25 - Building a soccer stadium in New York City 13:00 - Building a community 19:30 - Jennifer’s motivationSee omnystudio.com/listener for privacy information.
In this episode of Great Women in Compliance, co-host Hemma Lomax sits down with Anna Pitt-Stanley, Co-Founder and COO of Umony, to explore how the next generation of compliance technology can transform how organizations listen to their people, their culture, and their risk signals. From her early work in voice innovation to co-founding Umony, Anna's journey is rooted in a simple but powerful idea: that the truth of human behavior lives in communication. She and her co-founder, Dean Elwood, were driven by the frustration of seeing compliance programs overwhelmed by data but starved for insight. Together, they set out to build a company that turns conversations into decision-useful intelligence, without losing the human heart at the center of it all. Anna shares how she leads with empathy, builds trust through operational discipline, and models what it looks like to be a C-suite leader who truly cares. This episode blends technology, leadership, and compassion — and reminds us that compliance done well is less about control and more about connection. Episode highlight: What does “the truth of behavior lives in communication” mean for compliance and culture? How to balance surveillance and stewardship in modern communications governance. Building a culture of compliance and compassion inside a high-growth tech company. Leadership lessons from scaling with integrity: operational empathy, psychological safety, and trust by design. The future of decision-useful compliance and what human-centric technology looks like in practice. Biography: Anna Pitt-Stanley is Co-Founder and Chief Operating Officer of Umony, where she leads operational governance, talent, partnerships, and disciplined execution as the company scales. Before Umony, Anna co-founded Voxygen, a voice and communications innovation company later acquired by Lebara Group, where she served on the leadership team and board. Over her career, she has built a reputation for bridging complex, regulated environments with practical, people-first execution, delivering programs that align compliance, operations, and culture. Anna holds an LL.M. in Law from the London School of Economics and Political Science (LSE). She also serves as a Director of Umony Limited and Umony Holdings Limited. She is known for her focus on operational empathy, governance excellence, and creating workplaces where compliance and compassion thrive side by side. Resources & Mentions: Umony – Official Site: https://www.umony.com Seedcamp: Welcoming Umony to the Portfolio (2025) – seedcamp.com/blog/umony Notion VC: Why We Invested in Umony – notion.vc/portfolio/umony Connect with Anna Pitt-Stanley on LinkedIn – linkedin.com/in/annapittstanley
This week, in collaboration with the Eastern Market, Donna and Orlando hosted a live podcast edition of Happy Hour in the Market. This special event brings together food business owners, farmers, and producers for fresh bites, and dj vibes. For the month of October they chose to highlight Faust Haus Roasting Company and In The Mix Detroit.Founded in 2021, Faust Haus Roasting Company started as a family venture aiming to educate the public on coffee's African roots, specifically from Ethiopia. Based in Detroit's historic Eastern Market Faust Haus Roasting Co., is a coffee roasting company that specializes in high-quality coffees from across the African diaspora. They offer wholesale options for partners, allowing for both coffee service in cafes and individual retail sale of their 12oz bags. This black-owned company, founded by Derek English, is known for its artisanal approach and commitment to robust flavors and responsible growth. Alongside their product offerings, Faust Haus is dedicated to making a positive impact on communities and providing relief to those in need.Imani Foster is Chief Operating Officer of In The Mix Detroit, a collective of Black farmers and gardeners making a huge sustainability impact in Detroit. Essentially, In the Mix helps farmers bring their fresh food to market; providing resources like gardening supplies, educational workshops and an inviting community that welcomes newcomers. To stay up to date with Happy Hour in the Market and learn more, click here. FOR HOT TAKES:THOUSANDS MARCH IN DETROIT NO KINGS PROTEST REBUKING TRUMP ADMINISTRATIONSupport the showFollow us on Instagram, Facebook and Twitter.
In this episode of the Second in Command Podcast, guest co-host Sivana Brewer (Fractional COO for Remote Teams and former COO at Closers.io) sits down with Cory Raggi, COO of 1RDG The Financial Center, to talk about leading with empathy, navigating change, and building trust in teams both large and small.Cory shares her journey from leading HR at a 15,000-person company to stepping into her first COO role at a fast-growing 80-person firm. She opens up about how she learned to adapt, communicate, and stay grounded in high-pressure situations and the three core practices that help her regulate stress and lead with clarity.From learning to “roll on the edge” between people and performance to replacing stress with self-awareness, this conversation is packed with real-world leadership lessons for operators who want to grow without burning out.Timestamped Highlights[00:02:00] – How Cory went from HR leader to unexpected COO.[00:03:00] – Redefining what a COO really does (and doesn't do).[00:06:26] – “Right people, right seats”: her mantra for solving every problem.[00:08:12] – Building trust with the CEO and learning to push back.[00:10:21] – Deprogramming corporate habits in a smaller company.[00:13:07] – Leading teams without being the technical expert.[00:17:13] – Building fast trust through humility and honest communication.[00:19:25] – The mirror test: checking your own leadership energy first.[00:22:00] – Balancing people and business why great leaders “roll on the rim.”[00:23:40] – Running effective meetings that actually serve their purpose.[00:28:16] – Leadership breakdowns most middle managers make.[00:33:13] – How Cory learned to stay calm and centered under pressure.[00:36:49] – The one-next-right-thing method for managing stress.[00:42:00] – The isolation of being a COO—and how to find your support system.[00:47:16] – What's next for Cory personally and professionally?About the GuestCory Raggi, SHRM-SCP is the Chief Operating Officer of 1RDG The Financial Center, a company providing integrated accounting, payroll, benefits, and wealth management solutions for business owners. With a background in HR and organizational leadership, Cory blends people-first management with operational structure, helping teams stay aligned, communicative, and focused through growth.
Protect Your Retirement with a PHYSICAL Gold and/or Silver IRA https://www.sgtreportgold.com/ CALL( 877) 646-5347 - You Can Trust Noble Gold Cole Keller the Chief Operating Officer of SD Bullion returns to SGT Report to discuss the state of the global silver market, which he refers to as calamitous. The silver market chaos continues amidst dwindling physical supply and burgeoning DEMAND for PHYSICAL globally. Believe it or not SILVER remains the deal of a lifetime if you can find PHYSICAL now and secure it in your own possession. GET YOUR OWN PHYSICAL SILVER here while you still can: https://sdbullion.com/gold-silver-ira?utm_source=sgtreport The Curious Case for $936 Silver (2010) https://altcensored.com/watch?v=Bru2tVghbqw https://rumble.com/embed/v6y6fy6/?pub=2peuz
What are the risks and halachic concerns of a mixed gender workplace? Should conversations be limited to only what's necessary for work? Can first names be used? What if a woman extends her hand to shake hands with a man? How can couples protect their shalom bayis when one spouse works in a mixed environment? Host: Ari Wasserman, author of the newly published, revised and expanded book Making it Work, on workplace challenges and Halachic Q & A on the Job Rabbi Moshe Hauer ZT”L with Rabbi Dr. Josh Joseph – Executive Vice President & Chief Operating Officer, OU – 12:44 with Rabbi Avi Berman – Executive Director of OU Israel – 22:09 with Rabbi Chaim Gottesman – close friend and neighbor of Rabbi Hauer for 30+ years – 35:30 Men & Women in a Mixed Workplace with Rabbi Dr. Yitzchak Breitowitz – posek, Rav and Senior Lecturer at Yeshivas Ohr Somayach – 50:32 with Charlie Harary – Business Executive and author of “Unlocking Greatness” – 1:26:10 with Rabbi Naftali Horowitz – Managing Director at Morgan Stanley and author of “You Revealed” – 1:26:10 with Harry Rothenberg, Esq. – partner at The Rothenberg Law Firm LLP (InjuryLawyer.com) and lecturer – 1:26:10 Conclusions and takeaways – 2:29:54 מראי מקומות
In this episode, Rick Hundorfean, MBA, Chief Operating Officer of MUSC Health – Charleston Division, shares how the health system is expanding access to care statewide, investing in workforce development, and advancing innovation through new facilities, partnerships, and research initiatives to improve outcomes and strengthen healthcare across South Carolina.
In this Fan Favorite episode of the Second in Command Podcast, Cameron Herold sits down with Sarah Jones Simmer, former COO of Bumble, to explore how the company scaled from an empowering dating app into a billion-dollar global social platform redefining connection and kindness online.Sarah shares her journey from investment management to leading one of the fastest-growing social networking brands in the world. She opens up about working alongside visionary founder Whitney Wolfe Herd, expanding into markets like India, building culture-first teams, and reimagining leadership through empathy and purpose.From balancing motherhood and executive leadership to driving global expansion and shaping company culture, Sarah's story offers an inspiring look at what it means to lead with both strength and softness.About the GuestSarah Jones Simmer is a seasoned business leader and former Chief Operating Officer of Bumble, where she helped scale the brand to over 50 million users worldwide. With a background in investment and strategy consulting, Sarah has built her career around mission-driven leadership, global expansion, and empowering women in business.
338: Rebuilding When Your Fundraising Flatlines (Andy Price)SUMMARYSpecial thanks to TowneBank for bringing these conversations to life and for their commitment to strengthening nonprofit organizations. Learn more about how they can help you at TowneBank.com/NonprofitBanking.When your fundraising model stops producing results, how do you rebuild your organization's financial health while keeping your team and board engaged? In episode #338 of Your Path to Nonprofit Leadership, Andy Price, CEO of the Grand Canyon Council, Boy Scouts of America, shares the leadership principles and practical strategies that helped him turn years of deficit into sustained financial growth. Andy explains how he identified the warning signs of stagnation, rebuilt donor confidence, and diversified income streams to ensure long-term stability. He also shares insights on strengthening board partnerships through transparency, trust, and accountability. ABOUT ANDYAndy is the CEO of BSA's Grand Canyon Council, based in Phoenix, Arizona, where he has led a remarkable organizational turnaround since 2018. Under his leadership, the Council has achieved five consecutive balanced budgets, diversified revenue streams, and restored trust with key stakeholders. Before joining the Grand Canyon Council, Andy served as Chief Operating Officer of the Circle Ten Council in Dallas, Texas - one of the largest Scouting councils in the country - where he oversaw financial operations, membership growth, and program innovation across 24 counties. Earlier, as CEO of the Golden Spread Council in Amarillo, Texas, Andy led significant growth in both youth participation and fundraising, earning multiple Journey to Excellence honors. Andy began his career in banking before transitioning to nonprofit leadership, bringing a disciplined, results-oriented approach to financial management and strategic planning. His career in Scouting has spanned more than 25 years, including key roles in Georgia and Alabama councils, where he helped launch new programs and expand outreach.EPISODE TOPICS & RESOURCESRevenge of the Tipping Point by Malcolm GladwellLearn more about the Grand Canyon Council at grandcanyonbsa.orgReady for your next leadership opportunity? Visit our partners at Armstrong McGuire & Associates at armstrongmcguire.comLearn more about the Mastermind Leadership Program (pmanonprofit.com/mastermind)
Once known as “personnel”, Human Resources seems to have become a real centre of power in modern business. No longer just handing out payslips or organising the Christmas party, HR now shapes company culture, influences major decisions and – some say – acts as a kind of corporate police force and judiciary. The profession has doubled in size over the past two decades and grown in authority. How did it rise so fast and what does its growing influence mean for the workplace? Evan Davis and guests discuss how HR seemingly took control of the corporate agenda and ask whether company bosses have delegated too much power to a profession that comes with its own code of values and priorities. Guests: Neil Morrison, HR Director, Severn Trent Nicole Whittaker, Associate Director of HR Consultancy, Peninsula Pamela Dow, Co-founder and Chief Operating Officer, Civic Future Production team: Presenter: Evan Davis Producer: Sally Abrahams Production Co-ordinator: Rosie Strawbridge Sound: Pat Sissons and Duncan Hannant Editor: Matt Willis
At just 23 years old, Maddie Ward became Chief Operating Officer of End Overdose, a nonprofit that's trained over 500,000 people to identify and respond to opioid overdoses. What began as a grassroots effort at UCLA has since EXPLODED into a powerful, youth-driven network spanning 70+ cities, fueled by data, creativity, and pure heart.Maddie offers a fresh perspective on how she built scalable systems for leadership, recruitment, and sustainability to empower students to take ownership of their local chapters. What's also been key to their growth? Standardizing operations and giving volunteers autonomy!We also explore End Overdose's creative marketing partnerships with Insomniac Events, Goldenvoice (the producers of Coachella and Stagecoach), and major musicians to spark life-saving conversations across the country.Resources & LinksLearn more about End Overdose on their website and Instagram and connect with Maddie on LinkedIn.This show is brought to you by GivingTuesday! GivingTuesday is a global generosity movement that started in 2012 with a simple idea: a day to do good. This year, on Tuesday, December 2, 2025, join the conversation: share your favorite nonprofit's campaign, volunteer for a cause you care about, share an act of kindness, or encourage your audience to do the same. Use #GivingTuesday, tag @GivingTuesday, and visit GivingTuesday.org/Participate to get involved and inspire others! Let's Connect! Send a DM on Instagram or LinkedIn and let us know what you think of the show! My book, The Monthly Giving Mastermind, is here! Grab a copy here and learn my framework to build, grow, and sustain subscriptions for good. Want to book Dana as a speaker for your event? Click here!
In this episode, Iliana A. Mora, Executive Vice President and Chief Operating Officer at Sinai Chicago, joins the podcast to discuss how she balances compassionate leadership with the operational demands of running a major urban health system. She shares insights on workforce engagement, navigating reimbursement challenges, and staying centered amid constant change in healthcare.
A common question among real estate team leaders: How do I find my first operations person? Every visionary needs an integrator. Every people person needs a process person. Every team leader, at some point, needs an assistant or operations manager to continue growing their business efficiently and sustainably. When is that point?Where do I look?What should I look for in terms of skills or characteristics?How should I pay them?Can't I just use an overseas VA instead? For answers to these questions and more, we're honored to bring you Camila Rivera, COO of Laurie Finkelstein Reader Real Estate. She has a decade of tenure there and started as a part-time, do-anything assistant. She also coaches operations for teams across North America.When you find the right person and invest in them properly, they could be the Chief Operating Officer you'll need!Watch or listen for Camila's insights into:The practical value of positivity and optimismHow someone studying to become a special education teacher joined the real estate teamWhy stuffing backpacks is the best day of the year for an 80-agent team pacing to close 700 transactionsThe most important factor in finding your first operations personOther steps to take to be ready when the right person emergesTips to train up an operations person even though you're not an operations person (“I can't teach you what I don't know”)Places to look for your operations person (with this caution: “don't hire who you can't fire”)Ways to think about fixed and variable compensation for your operations hireHiring an on-site, in-person role vs bringing on a VAWhy titles like executive assistant, operations manager, and director of operations matterWays to retain that great operations leader you've invested in and helped developAt the end, learn the value of five siblings, five-star hotels, movement as medicine, and mental endurance.Connect with Camila Rivera:→ Instagram https://www.instagram.com/camila_rivera/→ Facebook https://www.facebook.com/camila.rivera.967→ LinkedIn https://www.linkedin.com/in/camila-rivera-817903113/ Meet us at Unlock:→ Unlock https://www.unlockconference.com/→ Use promo code TEAMOS for 20% off the current priceRelated episodes:→ Camila Rivera and Julia O'Buckley https://www.realestateteamos.com/episode/agent-success-tech-crm-camila-rivera-and-julia-obuckley→ Laurie Finkelstein Reader https://www.realestateteamos.com/episode/laurie-finkelstein-reader-people-over-profits→ COO Emily Smith https://www.realestateteamos.com/episode/emily-smith-intrapreneur-entrepreneur-teamerage→ Christy Belt Grossman https://www.realestateteamos.com/episode/operations-leadership-real-estate-assistant-coo-christy-belt-grossman-ops-bossConnect with Real Estate Team OS:→ https://www.realestateteamos.com → https://linktr.ee/realestateteamos→ https://www.instagram.com/realestateteamos/
Content Warning: This episode includes discussions of suicide and abuse, which may be distressing to some listeners. Chris Mills, SHRM-SCP, is the Chief Operating Officer and Partner at trueU, with over 30 years of leadership experience across multiple industries. Known for her ability to inspire others, drive strategic growth, and foster meaningful change, Chris also carries a powerful personal story—one of resilience, faith, and the reality of mental health. In this heartfelt conversation, Chris opens up about her experience living with bipolar disorder, the impact of family trauma, and her path toward healing and self-acceptance. She shares what it was like to tell her mental health story to hundreds of strangers before ever telling her family, the importance of breaking stigma in the workplace, and how faith helped her reclaim her identity. Through her story, listeners are reminded that healing begins with honesty, that self-care is not selfish, and that we are all “fearfully and wonderfully made” (Psalm 139:14). Chris resides in Noblesville with her husband, Carlton, and serves on the boards of Ignite Transform and Dove Recovery House for Women. Learn more about her work at www.trueu.com Special Guest: Chris Mills.
Joseph's career was going along fairly well. He'd risen from servanthood to becoming, in a sense, the Chief Operating Officer of a huge estate. And then sex came. He wasn't even looking for it, but it came at him. Things may be going very well for you, but sex will come—and it's such a powerful force that how you handle it can make or break you. From Genesis 39, we can learn about what we're going to call lust. We learn something from what we see Potiphar's wife doing, we learn something from what we see Joseph doing, and we learn from what we see God doing. Let's look at 1) how to understand lust, 2) how to handle it, and 3) how to heal it. This sermon was preached by Dr. Timothy Keller at Redeemer Presbyterian Church on March 12, 1995. Series: The Seven Deadly Sins. Scripture: Genesis 39:4-21. Today's podcast is brought to you by Gospel in Life, the site for all sermons, books, study guides and resources from Timothy Keller and Redeemer Presbyterian Church. If you've enjoyed listening to this podcast and would like to support the ongoing efforts of this ministry, you can do so by visiting https://gospelinlife.com/give and making a one-time or recurring donation.
This is a re-release of episode 88 on Filling the Storehouse Podcast, which is one of the top twenty most-listened-to episodes to date. Today we talk with Michael Euperio who is the Chief Operating Officer at Redeem Investments. As COO, Michael oversees all aspects of day-to-day operations at the company, including acquisitions, asset management, investor relations, and fund operations. We talk with Michael about his transition from his time in the military, to his initial investment in real estate and the lessons he's learned about partnerships and moving away from a W2 job.
In this two-part episode, Tim Pope tackles two critical topics for pilots heading into 2026: real estate strategy and savings goals. First, Jade Barnett, USAF Veteran, Chief Operating Officer at Beacon Relocation (sponsor) joins the show to break down current market conditions, what buyers and sellers can expect across various metro areas, and how to navigate PCS or base-related moves. Plus: a new listener-exclusive promo for Pilot's Portfolio listeners - 25% of your agent's commission back when working with Beacon.In the second half, Tim addresses the question: “How much should I be saving right now?” He walks through how to think about savings rates based on where you are in your career, the impact of the NEC, and how time horizon and compounding influence the outcome, outlining considerations to help you better understand your target savings rate.What You'll Learn from This EpisodeReal Estate Market Snapshot: Why prices are softening and how buyer leverage is increasing, even with high rates.Pilot Relocation Planning: Tips for base transfers, PCS timing, and narrowing down options.Buy or Rent?: How to assess your current home and what a CMA (Comparative Market Analysis) can reveal.VA Loan Flexibility: How veterans and spouses can reuse or combine benefits strategically.Q4 Closing Trends: Why more buyers are closing in December and January.Buying with a Strategy: Spreadsheet mindset: compare square footage, districts, and yield.Boots on the Ground: Why talking to local agents early gives you an edge.Beacon's Year-End Promo: Pilot's Portfolio listeners who contact Beacon in Q4 2025 get 25% of agent commission credited toward closing costs - on both the buy and sell sides - Promo Code: BeaconPilot2025 (valid through all 2026 closings)Savings by Career Stage: How targets shift with your time horizon and how NEC contributions help.Compounding in Action: How even modest contributions grow with time.Early Saver Advantage: Why frontloading builds margin for the future.Resources:Visit https://www.beaconrelocation.com/ to learn more. Schedule An AppointmentOur Practice's WebsiteSend Us Your Questions: info@pilotsportfolio.comTimothy P. Pope is a Certified Financial Planner™and principal owner of 360 Aviation Advisors, LLC (“360 Aviation Advisors”), a registered investment advisory firm. Investment advisory services are provided through 360 Aviation Advisors, in its separate and individual capacity as a registered investment adviser. Podcast episodes are provided through Pilot's Portfolio, in its separate and individual capacity. We try to provide content that is true and accurate as of the date of publishing; however, we give no assurance or warranty regarding the accuracy, timeliness, or applicability of any of the contents. We assume no responsibility for information contained on this website and disclaim all liability in respect of such information, including but not limited to any liability for errors, inaccuracies, omissions, or misleading or defamatory statements. Links to external websites are provided solely for your convenience. We accept no liability for any linked sites or their content and remind you that we have no control over their content. When visiting external web sites, users should review those websites' privacy policies and other terms of use to learn more about, what, why and how they collect and use any personally identifiable information. Usage of this content constitutes an explicit understanding and acceptance of the terms of this disclaimer.
Welcome to episode 212 of Sports Management Podcast. Today's guest is Ed Horne – the Chief Operating Officer at On Location – a sports hospitality company set to deliver premium experiences. Ed has a long background in sports industry and he has worked for organizations like the NHL, NFL, 160over90 before joining On Location. Ed has been instrumental in getting NHL players to play in the Olympics as well as being part of organizing the first ever Super Bowl half time show. It was great speaking with Ed and learning from his wisdom. We spoke about: Key components for a successful event What fans request from a premium sports experience The skills you need to succeed in the sports industry His involvement in the first ever Super Bowl half time show His career journey and pitfalls along the way And much more! Time stamps: 00:01 Intro 02:23 Global Sports Hospitality 05:22 Experience Economy Growth and Consumer Expectations 06:52 The "driveway to driveway" experience 09:29 Technology Integration and Personalization Strategy 10:51 On Location future plans 17:42 Strategic Positioning within TKO and Multi-Property Synergies 19:00 Future Outlook and Market Vision 20:10 Leadership Philosophy and Talent Development 21:20 Ed's career bumps 23:00 Outro Follow Sports Management Podcast on social media Instagram Twitter LinkedIn YouTube www.sportsmanagementpodcast.com
As healthcare continues to transform faster than ever — shaped by post-pandemic burnout, staffing shortages, and the rise of AI — leaders are being forced to rethink what it truly means to deliver both value and compassion in medicine. With the U.S. expected to face a shortage of 64,000 nurses in 2030, healthcare leaders are being pushed to rethink how hospitals operate, how teams are supported, and how care can be delivered more sustainably.How can healthcare leaders sustain high-quality care in an era defined by burnout, shrinking reimbursements, and rising consumer expectations? What lessons can decades of executive experience teach about leading teams, building resilience, and adapting to constant change?Welcome to I Don't Care. In this special crossover episode, David Kemp, host of Highway to Health, takes the interviewer's seat — turning the spotlight on Dr. Kevin Stevenson himself! During the conversation, Dr. Stevenson reflects on his 36-year career in hospital administration, offering a candid look at how the healthcare landscape has transformed — and what remains timeless about patient-centered leadership.What you'll learn…From Volume to Value: Stevenson traces the industry's evolution from “heads in beds” profitability to value-based care, efficiency, and patient choice.The Workforce Crisis: A deep dive into burnout, nursing shortages, and the generational shift toward work-life balance — and what that means for future staffing models.Decision-Making in Hospitals: Why innovation in healthcare moves slowly, how administrators balance clinical needs with financial and relational “capital,” and the crucial role of trust in vendor relationships.Dr. Kevin Stevenson, FACHE, is a veteran healthcare executive and consultant with more than three decades of experience leading hospitals, physician networks, and health systems toward operational excellence and sustainable growth. Most recently serving as Chief Operating Officer at Ascension Providence, he drove award-winning improvements in patient experience, surgical innovation, and financial performance. A recognized thought leader and host of the I Don't Care podcast, Dr. Stevenson is known for his strategic insight, physician engagement expertise, and commitment to mentoring the next generation of healthcare leaders.
WhoAlan Henceroth, President and Chief Operating Officer of Arapahoe Basin, Colorado – Al runs the best ski area-specific executive blog in America – check it out:Recorded onMay 19, 2025About Arapahoe BasinClick here for a mountain stats overviewOwned by: Alterra Mountain Company, which also owns:Pass access* Ikon Pass: unlimited* Ikon Base Pass: unlimited access from opening day to Friday, Dec. 19, then five total days with no blackouts from Dec. 20 until closing day 2026Base elevation* 10,520 feet at bottom of Steep Gullies* 10,780 feet at main baseSummit elevation* 13,204 feet at top of Lenawee Mountain on East Wall* 12,478 feet at top of Lazy J Tow (connector between Lenawee Express six-pack and Zuma quad)Vertical drop* 1,695 feet lift-served – top of Lazy J Tow to main base* 1,955 feet lift-served, with hike back up to lifts – top of Lazy J Tow to bottom of Steep Gullies* 2,424 feet hike-to – top of Lenawee Mountain to Main BaseSkiable Acres: 1,428Average annual snowfall:* Claimed: 350 inches* Bestsnow.net: 308 inchesTrail count: 147 – approximate terrain breakdown: 24% double-black, 49% black, 20% intermediate, 7% beginnerLift count: 9 (1 six-pack, 1 high-speed quad, 3 fixed-grip quads, 1 double, 2 carpets, 1 ropetow)Why I interviewed himWe can generally splice U.S. ski centers into two categories: ski resort and ski area. I'll often use these terms interchangeably to avoid repetition, but they describe two very different things. The main distinction: ski areas rise directly from parking lots edged by a handful of bunched utilitarian structures, while ski resorts push parking lots into the next zipcode to accommodate slopeside lodging and commerce.There are a lot more ski areas than ski resorts, and a handful of the latter present like the former, with accommodations slightly off-hill (Sun Valley) or anchored in a near-enough town (Bachelor). But mostly the distinction is clear, with the defining question being this: is this a mountain that people will travel around the world to ski, or one they won't travel more than an hour to ski?Arapahoe Basin occupies a strange middle. Nothing in the mountain's statistical profile suggests that it should be anything other than a Summit County locals hang. It is the 16th-largest ski area in Colorado by skiable acres, the 18th-tallest by lift-served vertical drop, and the eighth-snowiest by average annual snowfall. The mountain runs just six chairlifts and only two detachables. Beginner terrain is limited. A-Basin has no base area lodging, and in fact not much of a base area at all. Altitude, already an issue for the Colorado ski tourist, is amplified here, where the lifts spin from nearly 11,000 feet. A-Basin should, like Bridger Bowl in Montana (upstream from Big Sky) or Red River in New Mexico (across the mountain from Taos) or Sunlight in Colorado (parked between Aspen and I-70), be mostly unknown beside its heralded big-name neighbors (Keystone, Breck, Copper).And it sort of is, but also sort of isn't. Like tiny (826-acre) Aspen Mountain, A-Basin transcends its statistical profile. Skiers know it, seek it, travel for it, cross it off their lists like a snowy Eiffel Tower. Unlike Aspen, A-Basin has no posse of support mountains, no grided downtown spilling off the lifts, no Kleenex-level brand that stands in for skiing among non-skiers. And yet Vail tried buying the bump in 1997, and Alterra finally did in 2024. Meanwhile, nearby Loveland, bigger, taller, snowier, higher, easier to access with its trip-off-the-interstate parking lots, is still ignored by tourists and conglomerates alike.Weird. What explains A-Basin's pull? Onetime and future Storm guest Jackson Hogen offers, in his Snowbird Secrets book, an anthropomorphic explanation for that Utah powder dump's aura: As it turns out, everyone has a story for how they came to discover Snowbird, but no one knows the reason. Some have the vanity to think they picked the place, but the wisest know the place picked them.That is the secret that Snowbird has slipped into our subconscious; deep down, we know we were summoned here. We just have to be reminded of it to remember, an echo of the Platonic notion that all knowledge is remembrance. In the modern world we are so divorced from our natural selves that you would think we'd have lost the power to hear a mountain call us. And indeed we have, but such is the enormous reach of this place that it can still stir the last seed within us that connects us to the energy that surrounds us every day yet we do not see. The resonance of that tiny, vibrating seed is what brings us here, to this extraordinary place, to stand in the heart of the energy flow.Yeah I don't know, Man. We're drifting into horoscope territory here. But I also can't explain why we all like to do This Dumb Thing so much that we'll wrap our whole lives around it. So if there is some universe force, what Hogen calls “vibrations” from Hidden Peak's quartz, drawing skiers to Snowbird, could there also be some proton-kryptonite-laserbeam s**t sucking us all toward A-Basin? If there's a better explanation, I haven't found it.What we talked aboutThe Beach; keeping A-Basin's whole ski footprint open into May; Alterra buys the bump – “we really liked the way Alterra was doing things… and letting the resorts retain their identity”; the legacy of former owner Dream; how hardcore, no-frills ski area A-Basin fits into an Alterra portfolio that includes high-end resorts such as Deer Valley and Steamboat; “you'd be surprised how many people from out of state ski here too”; Ikon as Colorado sampler pack (or not); local reaction to Alterra's purchase – “I think it's fair that there was anxiety”; balancing the wild ski cycle of over-the-top peak days and soft periods; parking reservations; going unlimited on the full Ikon Pass and how parking reservations play in – “we spent a ridiculous amount of time talking about it”; the huge price difference between Epic and Ikon and how that factors into the access calculus; why A-Basin still sells a single-mountain season pass; whether reciprocal partnerships with Monarch and Silverton will remain in place; “I've been amazed at how few things I've been told to do” by Alterra; A-Basin's dirt-cheap early-season pass; why early season is “a more competitive time” than it used to be; why A-Basin left Mountain Collective; Justice Department anti-trust concerns around Alterra's A-Basin purchase – “it never was clear to me what the concerns were”; breaking down A-Basin's latest U.S. Forest Service masterplan – “everything in there, we hope to do”; a parking lot pulse gondola and why that makes sense over shuttles; why A-Basin plans a two-lift system of beginner machines; why should A-Basin care about beginner terrain?; is beginner development is related to Ikon Pass membership?; what it means that the MDP designs for 700 more skiers per day; assessing the Lenawee Express sixer three seasons in; why A-Basin sold the old Lenawee lift to independent Sunlight, Colorado; A-Basin's patrol unionizing; and 100 percent renewable energy.What I got wrong* I said that A-Basin was the only mountain that had been caught up in antitrust issues, but that's inaccurate: when S-K-I and LBO Enterprises merged into American Skiing Company in 1996, the U.S. Justice Department compelled the combined company to sell Cranmore and Waterville Valley, both in New Hampshire. Waterville Valley remains independent. Cranmore stayed independent for a while, and has since 2010 been owned by Fairbank Group, which also owns Jiminy Peak in Massachusetts and operates Bromley, Vermont.* I said that A-Basin's $259 early-season pass, good for unlimited access from opening day through Dec. 25, “was like one day at Vail,” which is sort of true and sort of not. Vail Mountain's day-of lift ticket will hit $230 from Nov. 14 to Dec. 11, then increase to $307 or $335 every day through Christmas. All Resorts Epic Day passes, which would get skiers on the hill for any of those dates, currently sell for between $106 and $128 per day. Unlimited access to Vail Mountain for that full early-season period would require a full Epic Pass, currently priced at $1,121.* This doesn't contradict anything we discussed, but it's worth noting some parking reservations changes that A-Basin implemented following our conversation. Reservations will now be required on weekends only, and from Jan. 3 to May 3, a reduction from 48 dates last winter to 36 for this season. The mountain will also allow skiers to hold four reservations at once, doubling last year's limit of two.Why now was a good time for this interviewOne of the most striking attributes of modern lift-served skiing is how radically different each ski area is. Panic over corporate hegemony power-stamping each child mountain into snowy McDonald's clones rarely survives past the parking lot. Underscoring the point is neighboring ski areas, all over America, that despite the mutually intelligible languages of trail ratings and patrol uniforms and lift and snowgun furniture, and despite sharing weather patterns and geologic origins and local skier pools, feel whole-cut from different eras, cultures, and imaginations. The gates between Alta and Snowbird present like connector doors between adjoining hotel rooms but actualize as cross-dimensional Mario warpzones. The 2.4-mile gondola strung between the Alpine Meadows and Olympic sides of Palisades Tahoe may as well connect a baseball stadium with an opera house. Crossing the half mile or so between the summits of Sterling at Smugglers' Notch and Spruce Peak at Stowe is a journey of 15 minutes and five decades. And Arapahoe Basin, elder brother of next-door Keystone, resembles its larger neighbor like a bat resembles a giraffe: both mammals, but of entirely different sorts. Same with Sugarbush and Mad River Glen, Vermont; Sugar Bowl, Donner Ski Ranch, and Boreal, California; Park City and Deer Valley, Utah; Killington and Pico, Vermont; Highlands and Nub's Nob, Michigan; Canaan Valley and Timberline and Nordic-hybrid White Grass, West Virginia; Aspen's four Colorado ski areas; the three ski areas sprawling across Mt. Hood's south flank; and Alpental and its clump of Snoqualmie sisters across the Washington interstate. Proximity does not equal sameness.One of The Storm's preoccupations is with why this is so. For all their call-to-nature appeal, ski areas are profoundly human creations, more city park than wildlife preserve. They are sculpted, managed, manicured. Even the wildest-feeling among them – Mount Bohemia, Silverton, Mad River Glen – are obsessively tended to, ragged by design.A-Basin pulls an even neater trick: a brand curated for rugged appeal, scaffolded by brand-new high-speed lifts and a self-described “luxurious European-style bistro.” That the Alterra Mountain Company-owned, megapass pioneer floating in the busiest ski county in the busiest ski state in America managed to retain its rowdy rap even as the onetime fleet of bar-free double chairs toppled into the recycling bin is a triumph of branding.But also a triumph of heart. A-Basin as Colorado's Alta or Taos or Palisades is a title easily ceded to Telluride or Aspen Highlands, similarly tilted high-alpiners. But here it is, right beside buffed-out Keystone, a misunderstood mountain with its own wild side but a fair-enough rap as an approachable landing zone for first-time Rocky Mountain explorers westbound out of New York or Ohio. Why are A-Basin and Keystone so different? The blunt drama of A-Basin's hike-in terrain helps, but it's more enforcer than explainer. The real difference, I believe, is grounded in the conductor orchestrating this mad dance.Since Henceroth sat down in the COO chair 20 years ago, Keystone has had nine president-general manager equivalents. A-Basin was already 61 years old in 2005, giving it a nice branding headstart on younger Keystone, born in 1970. But both had spent nearly two decades, from 1978 to 1997, co-owned by a dogfood conglomerate that often marketed them as one resort, and the pair stayed glued together on a multimountain pass for a couple of decades afterward.Henceroth, with support and guidance from the real-estate giant that owned A-Basin in the Ralston-Purina-to-Alterra interim, had a series of choices to make. A-Basin had only recently installed snowmaking. There was no lift access to Zuma Bowl, no Beavers. The lift system consisted of three double chairs and two triples. Did this aesthetic minimalism and pseudo-independence define A-Basin? Or did the mountain, shaped by the generations of leaders before Henceroth, hold some intangible energy and pull, that thing we recognize as atmosphere, culture, vibe? Would The Legend lose its duct-taped edge if it:* Expanded 400 mostly low-angle acres into Zuma Bowl (2007)* Joined Vail Resorts' Epic Pass (2009)* Installed the mountain's first high-speed lift (Black Mountain Express in 2010)* Expand 339 additional acres into the Beavers (2018), and service that terrain with an atypical-for-Colorado 1,501-vertical-foot fixed-grip lift* Exit the Epic Pass following the 2018-19 ski season* Immediately join Mountain Collective and Ikon as a multimountain replacement (2019)* Ditch a 21-year-old triple chair for the mountain's first high-speed six-pack (2022)* Sell to Alterra Mountain Company (2024)* Require paid parking reservations on high-volume days (2024)* Go unlimited on the Ikon Pass and exit Mountain Collective (2025)* Release an updated USFS masterplan that focuses largely on the novice ski experience (2025)That's a lot of change. A skier booted through time from Y2K to October 2025 would examine that list and conclude that Rad Basin had been tamed. But ski a dozen laps and they'd say well not really. Those multimillion upgrades were leashed by something priceless, something human, something that kept them from defining what the mountain is. There's some indecipherable alchemy here, a thing maybe not quite as durable as the mountain itself, but rooted deeper than the lift towers strung along it. It takes a skilled chemist to cook this recipe, and while they'll never reveal every secret, you can visit the restaurant as many times as you'd like.Why you should ski Arapahoe BasinWe could do a million but here are nine:1) $: Two months of early-season skiing costs roughly the same as A-Basin's neighbors charge for a single day. A-Basin's $259 fall pass is unlimited from opening day through Dec. 25, cheaper than a Dec. 20 day-of lift ticket at Breck ($281), Vail ($335), Beaver Creek ($335), or Copper ($274), and not much more than Keystone ($243). 2) Pali: When A-Basin tore down the 1,329-vertical-foot, 3,520-foot-long Pallavicini double chair, a 1978 Yan, in 2020, they replaced it with a 1,325-vertical-foot, 3,512-foot-long Leitner-Poma double chair. It's one of just a handful of new doubles installed in America over the past decade, underscoring a rare-in-modern-skiing commitment to atmosphere, experience, and snow preservation over uphill capacity. 3) The newest lift fleet in the West: The oldest of A-Basin's six chairlifts, Zuma, arrived brand-new in 2007.4) Wall-to-wall: when I flew into Colorado for a May 2025 wind-down, five ski areas remained open. Despite solid snowpack, Copper, Breck, and Winter Park all spun a handful of lifts on a constrained footprint. But A-Basin and Loveland still ran every lift, even over the Monday-to-Thursday timeframe of my visit.5) The East Wall: It's like this whole extra ski area. Not my deal as even skiing downhill at 12,500 feet hurts, but some of you like this s**t:6) May pow: I mean yeah I did kinda just get lucky but damn these were some of the best turns I found all year (skiing with A-Basin Communications Manager Shayna Silverman):7) The Beach: the best ski area tailgate in North America (sorry, no pet dragons allowed - don't shoot the messenger):8) The Beavers: Just glades and glades and glades (a little crunchy on this run, but better higher up and the following day):9) It's a ski area first: In a county of ski resorts, A-Basin is a parking-lots-at-the-bottom-and-not-much-else ski area. It's spare, sparse, high, steep, and largely exposed. Skiers are better at self-selecting than we suppose, meaning the ability level of the average A-Basin skier is more Cottonwoods than Connecticut. That impacts your day in everything from how the liftlines flow to how the bumps form to how many zigzaggers you have to dodge on the down.Podcast NotesOn the dates of my visit We reference my last A-Basin visit quite a bit – for context, I skied there May 6 and 7, 2025. Both nice late-season pow days.On A-Basin's long seasonsIt's surprisingly difficult to find accurate open and close date information for most ski areas, especially before 2010 or so, but here's what I could cobble together for A-Basin - please let me know if you have a more extensive list, or if any of this is wrong:On A-Basin's ownership timelineArapahoe Basin probably gets too much credit for being some rugged indie. Ralston-Purina, then-owners of Keystone, purchased A-Basin in 1978, then added Breckenridge to the group in 1993 before selling the whole picnic basket to Vail in 1997. The U.S. Justice Department wouldn't let the Eagle County operator have all three, so Vail flipped Arapahoe to a Canadian real estate empire, then called Dundee, some months later. That company, which at some point re-named itself Dream, pumped a zillion dollars into the mountain before handing it off to Alterra last year.On A-Basin leaving Epic PassA-Basin self-ejected from Epic Pass in 2019, just after Vail maxed out Colorado by purchasing Crested Butte and before they fully invaded the East with the Peak Resorts purchase. Arapahoe Basin promptly joined Mountain Collective and Ikon, swapping unlimited-access on four varieties of Epic Pass for limited-days products. Henceroth and I talked this one out during our 2022 pod, and it's a fascinating case study in building a better business by decreasing volume.On the price difference between Ikon and Epic with A-Basin accessConcerns about A-Basin hurdling back toward the overcrowded Epic days by switching to Ikon's unlimited tier tend to overlook this crucial distinction: Vail sold a 2018-19 version of the Epic Pass that included unlimited access to Keystone and A-Basin for an early-bird rate of $349. The full 2025-26 Ikon Pass debuted at nearly four times that, retailing for $1,329, and just ramped up to $1,519.On Alterra mountains with their own season passesWhile all Alterra-owned ski areas (with the exception of Deer Valley), are unlimited on the full Ikon Pass and nine are unlimited with no blackouts on Ikon Base, seven of those sell their own unlimited season pass that costs less than Base. The sole unlimited season pass for Crystal, Mammoth, Palisades Tahoe, Steamboat, Stratton, and Sugarbush is a full Ikon Pass, and the least-expensive unlimited season pass for Solitude is the Ikon Base. Deer Valley leads the nation with its $4,100 unlimited season pass. See the Alterra chart at the top of this article for current season pass prices to all of the company's mountains.On A-Basin and Schweitzer pass partnershipsAlterra has been pretty good about permitting its owned ski areas to retain historic reciprocal partners on their single-mountain season passes. For A-Basin, this means three no-blackout days at Monarch and two unguided days at Silverton. Up at Schweitzer, passholders get three midweek days each at Whitewater, Mt. Hood Meadows, Castle Mountain, Loveland, and Whitefish. None of these ski areas are on Ikon Pass, and the benefit is only stapled to A-Basin- or Schweitzer-specific season passes.On the Mountain Collective eventI talk about Mountain Collective as skiing's most exclusive country club. Nothing better demonstrates that characterization than this podcast I recorded at the event last fall, when in around 90 minutes I had conversations with the top leaders of Boyne Resorts, Snowbird, Aspen, Jackson Hole, Sun Valley, Snowbasin, Grand Targhee, and many more.On Mountain Collective and Ikon overlapThe Mountain Collective-Ikon overlap is kinda nutso:On Pennsylvania skiingIn regards to the U.S. Justice Department grilling Alterra on its A-Basin acquisition, it's still pretty stupid that the agency allowed Vail Resorts to purchase eight of the 19 public chairlift-served ski areas in Pennsylvania without a whisper of protest. These eight ski areas almost certainly account for more than half of all skier visits in a state that typically ranks sixth nationally for attendance. Last winter, the state's 2.6 million skier visits accounted for more days than vaunted ski states New Hampshire (2.4 million), Washington (2.3), Montana (2.2), Idaho (2.1). or Oregon (2.0). Only New York (3.4), Vermont (4.2), Utah (6.5), California (6.6), and Colorado (13.9) racked up more.On A-Basin's USFS masterplanNothing on the scale of Zuma or Beavers inbound, but the proposed changes would tap novice terrain that has always existed but never offered a good access point for beginners:On pulse gondolasA-Basin's proposed pulse gondola, should it be built, would be just the sixth such lift in America, joining machines at Taos, Northstar, Steamboat, Park City, and Snowmass. Loon plans to build a pulse gondola in 2026.On mid-mountain beginner centersBig bad ski resorts have attempted to amp up family appeal in recent years with gondola-serviced mid-mountain beginner centers, which open gentle, previously hard-to-access terrain to beginners. This was the purpose of mid-stations off Jackson Hole's Sweetwater Gondola and Big Sky's new-for-this-year Explorer Gondola. A-Basin's gondy (not the parking lot pulse gondola, but the one terminating at Sawmill Flats in the masterplan image above), would provide up and down lift access allowing greenies to lap the new detach quad above it.The Storm explores the world of lift-served skiing year-round. Join us. Get full access to The Storm Skiing Journal and Podcast at www.stormskiing.com/subscribe
As holiday travel approaches, it may be time to invest in a new bag to make the airport experience easier. Co-founder and Chief Operating Officer of Dagne Dover, Deepah Gandhi, discusses why Dagne Dover bags are perfect for any travel occasion. She shares the story of how she and her co-founders built the brand from the bottom up, including spending two years just researching. She credits the success of the brand to their enthusiasm and grit as they navigated a crowded field. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Welcome to episode 300 of Grow Your Law Firm, hosted by Ken Hardison. On this episode, Ken welcomes back Micki Love, a personal injury law firm operations and marketing expert with decades of experience helping attorneys grow and scale their practices. Micki started her career as a runner at Hughes & Coleman, a small personal injury firm in Kentucky, and over 23 years rose to Chief Operating Officer, helping the firm expand to 175 staff across nine offices in three states. She organized M&L Legal Marketing and Management seminars, implemented advanced intake systems, and optimized operational efficiency. After Hughes & Coleman, Micki joined Vista Consulting to help law firms overcome operational challenges. Since 2018, Micki has served as President and Chief Brand Strategist at cj Advertising, leading agency accounts and launching cj Consulting to help hundreds of firms double revenue and profitability. Under her leadership, cj Advertising earned recognition as one of the Inc. 5000's Fastest Growing Companies in 2024. Micki continues to guide law firms toward practical, results-driven strategies for growth while balancing her personal life, including traveling with her adult children. What you'll learn about in this episode: 1. Law Firm Growth and Strategy: - The evolution of personal injury law firm operations over the last three decades - Key strategies for scaling firms and maintaining high operational standards 2. Intake and Client Experience: - Optimizing intake to improve client satisfaction and case outcomes - How AI can assist in intake, case management, and client communication 3. Technology and Efficiency: - Leveraging AI and other tools to streamline workflows and reduce administrative burden - Balancing technology adoption with maintaining high-quality client service 4. Financial Management and Metrics: - Tracking true cost per case versus traditional metrics for smarter decision-making - Using historical data and financial benchmarks to set realistic goals and KPIs Practical Guidance for Law Firms: - How to implement new processes and technology gradually to ensure adoption - Tips for staying competitive in a rapidly evolving legal industry 5. Resources and Next Steps: - How to connect with Micki through cj Advertising for consulting or mentorship - Actionable advice for law firms to start improving intake, operations, and revenue today Resources: Website: www.cjadvertising.comLinkedIn: linkedin.com/company/cj-advertising Facebook: facebook.com/cjAdvertising Instagram: instagram.com/cjadvertising Additional Resources: https://www.pilmma.org/aiworkshop https://www.pilmma.org/the-mastermind-effect https://www.pilmma.org/resources https://www.pilmma.org/mastermind AI for PI Expo: www.pilmma.org/ai-for-pi-expo
Interview with Sam Lee, CEO of Northisle Copper & GoldOur previous interview: https://www.cruxinvestor.com/posts/northisle-copper-gold-tsxvncx-district-scale-is-the-prize-8032Recording date: 6th October 2025Northisle Copper & Gold is advancing one of British Columbia's most significant undeveloped copper-gold assets at a pivotal moment when political alignment, commodity fundamentals, and strategic capital partnerships have converged to enable accelerated development. The company controls a major porphyry project hosting over 7 million ounces of gold and 3.5 billion pounds of copper on Vancouver Island.Since CEO Sam Lee joined in October 2020, the company has systematically addressed the critical questions defining success in large-scale porphyry development. Exploration success at Northwest Expo and West Goodspeed delivered higher-grade zones that dramatically reduced capital intensity while improving project economics, culminating in what Lee characterizes as "one of the strongest PEAs I've seen in the market in the last decade."The company's recent $40 million financing marked a transformational milestone, bringing Wheaton Precious Metals as cornerstone investor alongside nine institutions. This partnership establishes a pathway to exceptionally low-cost capital, with streaming arrangements expected to provide financing at 0-4% cost when finalized. Combined with potential Asian strategic partnerships offering 2% export credit financing, Northisle expects blended capital costs of 2-3% for project development.A distinctive feature of Northisle's project is its substantial gold component, which serves as a financial bridge to larger copper production. "We have a very high margin gold project upfront in phase one that allows us to bridge into a big capital intensive copper project," Lee explained. This structure provides execution advantages over copper-only projects while reducing financing risk.The company has assembled a world-class technical team including Kevin O'Kane as Chief Operating Officer, bringing 37 years of BHP experience, and Dr. Pablo Mejia as VP Exploration from Ero Copper. Lee emphasizes unprecedented political alignment across First Nations, provincial, and federal governments as creating an optimal window for accelerated permitting. "In my 30 years of being in the mining industry, I've never seen such political alignment for natural resource development projects like ours," he stated.With favorable copper market dynamics including negative treatment charges and institutional backing secured, Northisle is positioned to advance rapidly toward production while maintaining district-scale expansion potential across a 30-year mining horizon.Learn more: https://www.cruxinvestor.com/companies/northisle-copper-goldSign up for Crux Investor: https://cruxinvestor.com
Cjay Billones is Chief Operating Officer at Secuna. Christian Burgos is Chief Technology Officer at Secuna. Secuna is the biggest, cost-effective, and most trusted cybersecurity testing platform in the Philippines helping startups and SMEs by connecting them to the most advanced and highly-vetted cybersecurity professionals in the world to simulate cyber-attacks and find security flaws that real-world malicious hackers can exploit and leverage to gain access to their IT system. Since its inception in 2017, Secuna has committed themselves in helping companies, organizations, and even the government secure their digital assets.This episode is recorded live at Yspaces Co-Working and Event Space in BGC, Taguig. Yspaces is the official co-working and event space partner of Start Up Podcast PH.In this episode | 01:12 Ano ang Secuna? | 09:43 What problem is being solved? | 27:17 What solution is being provided? | 43:47 What are stories behind the startup? | 01:09:53 What is the vision? | 01:16:19 How can listeners find more information?SECUNA | Website: https://secuna.io | Facebook: https://facebook.com/secuna.ioYSPACES | Website: https://knowyourspaceph.com | Facebook: https://facebook.com/yspacesphTHIS EPISODE IS CO-PRODUCED BY:Yspaces: https://knowyourspaceph.comApeiron: https://apeirongrp.comTwala: https://twala.ioSymph: https://symph.coSecuna: https://secuna.ioRed Circle Global: https://redcircleglobal.comMaroonStudios: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Argum AI: http://argum.aiPIXEL by Eplayment: https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1 (Sign up using Code: PIXELXSUP1)School of Profits: https://schoolofprofits.academyFounders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDVCode Technologies Inc: https://dvcode.techNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHPIXEL: https://pixel.eplayment.co/dl/startuppodcastphWebsite: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
What does it take to help build one of the most influential e-commerce companies in the world?In this Fan Favorite episode, Cameron Herold sits down with Harley Finkelstein, President and COO of Shopify, to revisit one of the most downloaded and talked-about conversations in the show's history.Harley shares his journey from law school student to serial entrepreneur to becoming the operational powerhouse behind Shopify's global rise. He opens up about working alongside founder Tobias Lütke, building the company's culture from the inside out, and leading through rapid growth and constant reinvention.Whether you're scaling a startup or steering a billion-dollar brand, Harley's insights on leadership, culture, and staying grounded in the middle of explosive success will challenge and inspire you.About the GuestHarley Finkelstein is the President and Chief Operating Officer of Shopify, where he's played a pivotal role in scaling the company from startup to a global leader in e-commerce. A serial entrepreneur and public speaker, Harley is also on the board of C100, an advisor to major venture funds, and a familiar face as a dragon on CBC's Dragons' Den.
What would happen if your freight data got hacked before your trucks even hit the road? In this episode, NMFTA's Joe Ohr digs into how cybersecurity threats are evolving fast across freight and supply chains, from stolen tequila loads rerouted through digital trickery to insider risks hiding in forgotten system logins! We talk about why cyber protection isn't just an IT problem anymore, but also a business survival issue, how AI is changing the game for detecting and responding to cyberattacks, and the upcoming NMFTA Cybersecurity Conference in Austin, a must-attend event where industry leaders share practical defense strategies, run hands-on tabletop exercises, and build real plans companies can use immediately. Cyber threats are only getting smarter, and if you're not training, auditing access, and collaborating with others in the industry, you're already behind, so keep tuning in to our conversation! About Joe Ohr Joe Ohr has more than two decades of experience in technical operations, customer success management, customer support, and product support. Currently serving as the Chief Operating Officer for the National Motor Freight Traffic Association, Inc. (NMFTA)™, he plays a pivotal role in helping to advance the industry through digitization, classification, and cybersecurity. Prior to Ohr's role at NMFTA, he served as in numerous engineering and operations positions at Qualcomm and Eaton, and most recently held the position of Senior Vice President of Operations/Customer Experience at Omnitracs. Throughout his career, Ohr has provided strategic guidance, vision, and a roadmap for addressing long-term customer challenges. He has played a key role in accelerating revenue growth and has collaborated closely with IT, product, and engineering teams to foster stronger partnerships with strategic customers and peers. Additionally, Ohr has overseen post sales customer support and service teams, as well as operations, managing a workforce of over 400 individuals. He holds multiple certifications such as CCNA from Cisco and MCSE from Microsoft and earned his Bachelor of Science in Education from the Ohio State University. Due to his contributions to the industry, he earned a spot in the Inner Circle in 2015 and 2018 from Qualcomm and Omnitracs.
Franchisees first is more than a leadership philosophy—it's a measurable strategy that has driven real results across one of North America's leading franchise systems. For Steve White, President and COO of PuroClean, this approach has become the foundation for building a high-performance brand with strong franchisee alignment and sustainable growth. With over 35 years of experience in the franchise sector, White has held senior leadership roles at brands like Domino's Pizza and Allegra Network. Since taking the helm at PuroClean in 2013, he has led the company through a period of extraordinary growth. PuroClean has more than doubled its number of franchise locations and achieved significant increases in system-wide sales and profitability. The common thread across all of this progress is a consistent focus on putting franchisees first. This mindset is embedded into the way the organization operates. Franchisees are treated as strategic partners, not just operators. Their input is actively sought out and turned into actionable change. From onboarding and training to marketing support and technology implementation, the goal is to equip every owner with the tools and support they need to succeed in their local markets. Listening is a key component of this approach. Through structured feedback channels like system-wide surveys and franchise advisory councils, leadership is able to understand what's working, identify pain points, and make data-driven decisions that benefit the network as a whole. This level of responsiveness helps strengthen trust and contributes to higher franchisee satisfaction and retention. While many brands talk about culture, PuroClean has built its growth strategy around it. The franchisees first model reinforces accountability, improves communication, and increases performance across the system. That alignment between leadership and operators helps drive efficiency, consistency, and customer satisfaction. Technology also plays a role. With documentation and compliance being critical in the property restoration space, PuroClean is investing in AI and operational tools to reduce manual workloads and improve accuracy. These innovations are implemented with franchisees in mind, allowing them to focus more on service delivery and customer relationships. What makes this approach particularly impactful is that it scales. Whether supporting a brand-new franchisee or a multi-unit operator, the same principles apply. The company provides individualized guidance to help each location grow based on its unique goals and local conditions. That flexibility has helped PuroClean build a network that performs consistently across regions and continues to expand in both new and established markets. Steve White's background as a U.S. Army Captain and his leadership within the International Franchise Association further reinforce the values behind the franchisees first model. His involvement in veteran initiatives, industry advocacy, and franchise education speaks to a broader commitment to service, ethics, and impact. That credibility has helped position PuroClean not just as a successful brand, but as a respected voice in the franchise community. PuroClean's national presence, rooted in South Florida and operating in over 500 locations across North America, demonstrates the geographic scalability of this model. Franchisees are thriving in large metro areas and regional markets alike, supported by systems that are both adaptable and proven. Franchisees first is not a slogan—it's a strategic operating model that produces results. By aligning leadership, field support, and individual owner goals, PuroClean has built a franchise system that delivers consistent growth while staying grounded in purpose. For other franchise brands looking to improve performance and network engagement, this case illustrates the power of putting people at the center of the business. As the industry continues to evolve, models that prioritize franchisee success will be best positioned to grow, innovate, and lead. Watch the full episode on YouTube. About Steve White Steve White is the President and Chief Operating Officer of PuroClean, a leading property restoration franchise with over 500 locations across North America. With more than 35 years of experience in the franchise industry, Steve has held executive leadership roles at Domino's Pizza, Allegra Network, and Signs Now. Since joining PuroClean in 2013, he has led the brand through significant growth in both scale and profitability by focusing on franchisee success and operational excellence. A former U.S. Army Captain, Steve brings a disciplined, service-driven approach to leadership. He serves on the Executive Committee of the International Franchise Association's Board of Directors, is the current Chair of the IFA Foundation's Board of Trustees, and is a past Chair of the VetFran Committee. His work has earned numerous accolades, including the Gold International Business Award for Lifetime Achievement in Consumer Services and South Florida Business & Wealth Magazine's Apogee Award for distinguished C-suite leadership. Steve is a recognized advocate for franchise education, veteran entrepreneurship, and franchise system development. His leadership continues to shape the future of franchising through a consistent focus on accountability, innovation, and putting franchisees first. Learn more at PuroClean.com About Ford Saeks Ford Saeks is a Business Growth Accelerator with more than 20 years of experience helping organizations drive revenue, expand market share, and create innovative customer experiences. As the President and CEO of Prime Concepts Group, Inc., he has generated over one billion dollars in sales for companies ranging from startups to Fortune 500s. An award-winning entrepreneur and strategic marketing expert, Ford has founded over ten companies, authored five books, and holds three U.S. patents. His deep expertise spans branding, digital marketing, sales optimization, and AI prompt engineering. He is widely recognized for helping businesses attract loyal customers, boost brand visibility, and leverage emerging technologies for real-world results. Ford recently shared the stage at the “Unleash AI for Business Summit,” where he demonstrated how tools like ChatGPT are transforming operations, marketing, and customer engagement. Learn more at ProfitRichResults.com and watch his TV show at Fordify.tv
In this episode, Andrew Arthurs, President and Chief Operating Officer at Actabl, and former CIO for some of the world's largest hotel management companies, shares how AI and smart data use are elevating the associate experience in hospitality. He explains why digitizing manual workflows isn't just about efficiency but about empowering teams and improving operations. You'll hear his perspective on where to start, how to approach data strategy, and why the best tech initiatives begin with understanding the work people do every day in the world of hospitality.Also see: Why Great Hospitality Leaders Always Return to the Front Desk A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Send us a textFire Emblem Shadows, Nintendo POP-UP STORE in London, Deus Ex Remastered, Devon Pritchard will be the new resident and Chief Operating Officer of Nintendo of America, DYNASTY WARRIORS 3: Complete Edition Remastered, Electronic Arts bought for $55 billion, Blood: Refreshed Supply, Psyvariar 3, Gee Bee, Panzer Dragoon Zwei: Remake, Relayer Advanced Definitive Edition, Inazuma Eleven: Victory Road, Professor Layton and The New World of Steam, Fantasy Life i: The Girl Who Steals Time The Sinister Broker Bazario's Schemes DLC, Sonic Racing: CrossWorlds Mega Man, 007 First Light, Resident Evil Requiem, Paper Trail, Word Game, Bendy and the Dark Revival, Final Fantasy VII Remake Intergrade, Drag X Drive, Brawler64 Pro Series Edition, Yooka-Replaylee, Dear me, I was…, PAC-MAN Mega Tunnel Battle: Chomp Champs, Kirby AirRiders pre-order plush, Minecraft The Copper Age, Princess Peach: Showtime! Adds Nintendo Music, LEGO City: Undercover, LEGO Star Wars: The Skywalker Saga, LEGO Jurassic World, LEGO Harry Potter, LEGO DC Super-Villains.The Gaming BlenderWe mash genres. We pitch games. You question our sanity.Listen on: Apple Podcasts SpotifySupport the show
In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris and Anne discussed: Amazon launching a “price-conscious” grocery brand with most products under $5 (Source) PayPal tying 5% cash back to BNPL purchases (Source) Bed Bath & Beyond's plans to launch a nationwide franchise system (Source) Shipt's new chat to cart feature with Perplexity (Source) Shein making its first permanent move into physical retail (Source) And this month's OmniStar award, in partnership with Quorso, goes to Prabash Coswatte, Chief Operating Officer at Heritage Grocers, for the true omnichannel approach he's bringing to running a grocery chain across four distinct banners! There's all that, plus why Chris calls Bed Bath's franchise plan “the single dumbest idea in the history of this show,” whether Anne would eat Frank's Red Hot gummy bears, and the surprising stat about BNPL usage for fresh grocery products. P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.S. Also be sure to check out our podcast rankings on Feedspot Music by hooksounds.com #RetailNews #AmazonGrocery #PayPalBNPL #BedBathBeyond #ShiptAI #SheinStores #RetailPodcast #OmniTalk #RetailTech #RetailInnovation #Franchising #ChatToCart
Doctor Gen Meredith, Associate Professor with the Department of Public and Ecosystem Health at Cornell University, Associate Director of the Master of Public Health Program, and Director of Cornell's Health Impact Score, explains how their new Public Health Strategic Skills Guide can help professionals in public health navigate changes to their roles and build upon their existing skillsets; Nick Jakubowski, Chief Operating Officer at the Connecticut Department of Public Health, shares how his agency used PHIG funding to upgrade their procurement and grant management systems and deliver monies to the community more efficiently; on Wednesday, October 29th, ASTHO will hold art one of a two part series on The Importance of Environmental Health Preparedness and Response; and subscribe to Public Health Review Morning Edition to start each weekday morning with a daily dose of insight from public health leaders across the country. ASTHO Blog: Tennessee and Connecticut Are Transforming Procurement and Grant Management Systems Cornell University: Enhancing Public Health Strategic Skills Guide ASTHO Webinar: Weathering the Storm: The Importance of Environmental Health Preparedness and Response Part I ASTHO Newscast: Public Health Review Morning Edition
Episode Summary In this episode of the Autism Blueprint Podcast, I had the pleasure of speaking with Rebekah Wright, the Chief Operating Officer at Springbrook, a psychiatric residential treatment facility specializing in autism. We explored the critical topic of when parents should consider residential treatment for their children, particularly those on the autism spectrum. What […] The post When Outpatient Isn't Enough | Recognizing the Need for Residential Care in Autism appeared first on Puzzle Peace Counseling.
Synopsis: Few biotechs can pull off what Syndax Pharmaceuticals has achieved — two first-in-class oncology drug launches, built entirely through strategic in-licensing and disciplined execution. In this episode, host Alok Tayi sits down with Michael Metzger, Chief Executive Officer of Syndax, to explore how the company identified breakthrough assets, advanced them through development, and successfully commercialized them within a span of just a few years. Metzger unpacks Syndax's distinctive model — leveraging external innovation, rapid clinical validation, and precision in go-to-market strategy — to create measurable patient and shareholder value. From the first menin inhibitor approved in acute leukemia to a novel CSF1R antibody reshaping GVHD and fibrosis care, Syndax's portfolio embodies science that scales. The conversation offers an insider's perspective on risk management, deal-making, data-driven decision-making, and why speed to market has become the new differentiator in biotech. A must-listen for investors, executives, and founders navigating the complexities of growth in a capital-intensive industry. Biography: Michael A. Metzger is a seasoned biopharmaceutical executive with extensive leadership experience in company building, operations, and strategic transactions across the life sciences industry. He currently serves as the Chief Executive Officer of Syndax Pharmaceuticals, a publicly traded oncology company, a role he assumed in 2022. Prior to this, Michael served as President and Chief Operating Officer of Syndax from 2015 and has been a member of the company's Board of Directors since 2019. Previously, Michael held leadership roles at Regado Biosciences, Inc, where he served as President and CEO and guided the company through a successful merger with Tobira Therapeutics. He also served as Executive Vice President and COO at Mersana Therapeutics, Inc., where he oversaw key strategic initiatives in ADC development for oncology. Earlier in his career, Michael held senior roles in business development and M&A at Forest Laboratories, LLC, contributing to its transformation ahead of its acquisition by Allergan plc. He also held leadership positions at Onconova Therapeutics, Inc., and was a Managing Director at MESA Partners, Inc., a healthcare-focused venture capital firm. Michael has served on several public and private company boards, including CTI BioPharma Corp., acquired by SOBI AB in 2023, and continues to be active in guiding innovative biotech organizations. Michael holds a B.A. from George Washington University and a M.B.A. in Finance from the NYU Stern School of Business.
In this episode, Andrew Arthurs, President and Chief Operating Officer at Actabl, shares how hospitality professionals can accelerate their careers by creating value through problem-solving. Drawing on his experience as a former Chief Information Officer for major hotel management companies, Andrew explains why the most successful leaders start by asking the right questions, focusing on the real problems to solve rather than the technology itself. He also reveals a simple framing question that helps you identify opportunities to drive value in your role, scale solutions across properties, and unlock career growth in the process.Also see: Building Trust & The Network Effect in Hospitality A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Group Captain Ajay Kumar Ahlawat (Retd.) is a distinguished former fighter pilot of the Indian Air Force (IAF), with a service career spanning over two decades.During his tenure, Group Captain Ahlawat held several key positions, including serving as the Commanding Officer of the Operational Conversion Unit at Air Force Station Kalaikunda from July 2014 to March 2016. He also completed a staff course at the Air Command and Staff College in Montgomery, Alabama, in December 2011.Following his retirement, he transitioned into the technology sector and is currently the Chief Operating Officer at NuChain, a blockchain infrastructure company. In this role, he focuses on integrating Web3 technologies into enterprise and government applications.
Brian Boyt is the Chief Operating Officer at Delicate Productions, overseeing strategy, operations, and business development. With 25+ years in live events and audiovisual production, he brings expertise from both leadership and touring roles, having worked with artists like Maroon 5, Jimmy Eat World, and Yeah Yeah Yeahs.Sonny Dyon is Vice President of Sales at Delicate Productions, where he helps deliver world-class audio, lighting, and video solutions for concerts, tours, corporate events, and experiential activations. A U.S. Air Force veteran and award-winning broadcast journalist, Sonny has built a diverse career spanning live event production, film, and strategic business development. He has held leadership roles with major AV companies, founded QiCo Films, and served on the Board of Directors for the Central Florida Film Festival. In this conversation, the host and guests discuss the intricacies of the live events industry, focusing on the importance of service, the legacy of influential figures like Smoother, and the challenges faced by smaller companies in a competitive landscape. They reflect on personal experiences, the evolution of marketing strategies, and the future of live events in light of recent changes and trends. In this engaging conversation, the hosts and guests delve into the intricacies of live event production, sharing memorable stories, challenges faced, and the evolution of business practices in the industry. They discuss the importance of company culture, the impact of iconic productions, and the future of their organization, Delicate Productions. The dialogue highlights the blend of personal experiences and professional insights that shape the live events landscape.This Episode is brought to you by Delicate Productions and ACME
Today on the Back Porch, we have a special treat for you as we're sharing a session from Kerygma this past year. Rev. Dr. Nicole Massie Martin, Chief Operating Officer at Christianity Today and founder of Soulfire International Ministries, unpacks “God's inconvenient promises.” Through the Shunammite woman's story, she shows how God's unexpected healing brings shalom and how trusting His presence leads to lasting peace and restoration. You won't want to miss this message, so grab your favorite beverage and your Bible, and join us on the porch!
In this episode of the Transform Sales Podcast: Sales Software Review Series, Dave Menjura, Marketplace Specialist at CloudTask, sits down with Chaz Tedesco, Chief Operating Officer at CallTools, to explore how CallTools revolutionizes call center efficiency and connectivity through advanced communication technology. Chaz shares insights into CallTools' journey, highlighting how decades of industry expertise and active user feedback shaped its powerful call center software. Designed to enhance outbound and inbound communication, CallTools dramatically improves connection rates and agent productivity through its intuitive web-based platform, robust CRM integration, dynamic scripting, and predictive dialing capabilities. Listeners will discover how CallTools enables businesses to significantly boost engagement by automatically filtering and connecting agents to live prospects, managing data effectively, and maintaining high call quality, even in regions with challenging internet connectivity. Chaz emphasizes the platform's exceptional call clarity, seamless data management, and sophisticated reporting, empowering teams to make data-driven decisions swiftly. Learn how businesses across diverse sectors, including home services, healthcare, insurance, real estate, and solar, are benefiting from CallTools to scale their outreach, increase conversations by up to 500%, and improve campaign outcomes. Chaz also highlights the ease and speed of deployment, exceptional support channels, and transparent pricing without hidden charges, making CallTools a standout solution in the call center software market. Discover how CallTools can streamline your call center operations, drive higher performance, and ensure maximum return on investment for your communication efforts. Try CallTools here: https://software.cloudtask.com/call-tools-3a832d #TransformSales #SalesSoftware #CallTools #CallCenter #CommunicationSolutions #OutboundCalling #CRMIntegration #AgentProductivity #SalesInsights #ContactManagement
Andrew Arthurs was previously CIO for some of the world's largest hotel management companies and is now President and Chief Operating Officer of Actabl, embodying what it looks like to live and lead with hospitality.In this episode, Andrew teaches us about the network effect in hospitality: how trust and relationships built over time shape careers, companies, and leadership.Also see: Brené Brown's "marble jar" analogy and building trustWhy Great Hospitality Leaders Always Return to the Front Desk - Andrew Arthurs A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Gen Z's intentional and informed approach to life is deeply aligned with their relationship with substance use - and how they aim to create safer environments. In this episode, Meghan Grace sits down with Maddie Ward, Chief Operating Officer of End Overdose, to explore how Gen Z's relationship with substance use is reshaping overdose prevention through peer-led education and advocacy. In this episode, we explore: Why substance use is declining among Gen Z, yet overdose risks remain high. How peer-to-peer education creates safer, more open conversations about substance use. What it means to lead authentically as a Gen Z changemaker. The importance of community, connection, and small actions that multiply into real change. This conversation offers practical wisdom and hope for how we can all play a role in supporting Gen Z's relationship to substance use and preventing overdose. Follow Maddie on LinkedIn Follow End Overdose on Instagram: @end.overdose
Chelsi Brosh, PhD & Melissa Cook - TouchMath - How Combining Multisensory Mathematics Instruction with AI-Powered Progress Monitoring Has Transformed Outcomes for Struggling Learners. This is episode 789 of Teaching Learning Leading K12, an audio podcast. Chelsi Brosh, PhD, BCBA-D, is Chief Academic Officer at TouchMath, leading efforts to make math accessible for students with learning challenges. Previously, she was VP of Product Innovation. She holds a PhD in Special Education from UNC Charlotte and has experience in behavior analysis and education for students with disabilities. Melissa Cook is Chief Product Officer at TouchMath. She oversees the company's product strategy and development, leveraging her over 25 years of leadership experience to align innovative multisensory solutions with market needs. Before joining TouchMath, Melissa demonstrated her transformative leadership as President and Chief Operating Officer at Classworks. Our focus today is “How combining multisensory mathematics instruction with AI-powered progress monitoring has transformed outcomes for struggling learners.” Awesome conversation! So much to learn! Thanks for listening! Thanks for sharing! Before you go... You could help support this podcast by Buying Me A Coffee. Not really buying me something to drink but clicking on the link on my home page at https://stevenmiletto.com for Buy Me a Coffee or by going to this link Buy Me a Coffee. This would allow you to donate to help the show address the costs associated with producing the podcast from upgrading gear to the fees associated with producing the show. That would be cool. Thanks for thinking about it. Hey, I've got another favor...could you share the podcast with one of your friends, colleagues, and family members? Hmmm? What do you think? Thank you! You are AWESOME! Connect & Learn More: https://touchmath.com/ https://www.linkedin.com/company/touchmath/ https://www.youtube.com/@TouchMath https://www.instagram.com/touchmath.official/ https://www.facebook.com/TouchMath/ Length - 27:44
May 8 2025 This episode features C.E. Pugh, Chief Executive Officer of National Co+op Grocers (NCG). Vernon and C.E. Pugh discuss how NCG supports the growth of the cooperative grocery sector, and his cooperative journey. C.E. Pugh is the CEO of National Co+op Grocers, a cooperative serving 166 retail grocery co-ops with over 240 storefronts across 39 states and $2.8 billion in annual sales. He joined NCG in 2008 to lead its Development Co-operative, became the organization's first Chief Operating Officer in 2012, and was appointed CEO in 2019. With 50 years of experience in the retail food industry, Pugh sees improving the food system as a spiritual mission and champions food co-ops as leaders in building more just and sustainable local food economies.
In this episode, Michele Volpe, Chief Operating Officer of the University of Pennsylvania Health System, shares how Penn Medicine is balancing operational efficiency, workforce strategy, and regional expansion. She highlights the organization's efforts to bring advanced therapies closer to communities while reinvesting in people and facilities to build a stronger future.
In this episode, Matt Chance, FACHE, Senior Vice President and Chief Operating Officer at Scottish Rite for Children, shares insights into the hospital's century-long legacy of pediatric orthopedic care, its national recognition, and future-focused strategies, including AI integration and expansion plans.
The numbers don't lie - 2024 was a record-breaking year for charitable giving. But are you actually feeling it this year? And what does it mean for 2026?I talk with Wendy McGrady, President and COO of The Curtis Group, and Chair of Giving USA Foundation, to break down insights from the newly released Giving USA 2025 Annual Report. With giving up 6.3% and outpacing inflation for the first time in three years, fundraisers have reason to be optimistic — but also strategic.We unpack what's really behind the numbers, how donor behavior is evolving post-pandemic, and how nonprofit marketers can turn these insights into better messaging, stronger relationships, and more sustainable funding.
This week, Orlando sat down with Ederique Goudia of In The Business of Food and Imani Foster of In The Mix Detroit to discuss Detroit's food system and their organizing efforts throughout the city!Ederique “E” Goudia is a native of Louisiana who brings a bit of Creole flavor and southern hospitality to Detroit, Michigan! With over twenty years of experience in the restaurant industry, she founded In the Business of Food, a foodservice-based consulting agency for women and POC-owned food businesses. She also co-created Taste the Diaspora Detroit, a food agency focused on celebrating foods of the African diaspora while helping to strengthen the Black food system in Detroit.Imani Foster is Chief Operating Officer of In The Mix Detroit, a collective of Black farmers and gardeners making a huge sustainability impact in Detroit. Essentially, In the Mix helps farmers bring their fresh food to market; providing resources like gardening supplies, educational workshops and an inviting community that welcomes newcomers.Happy Hour in the Market brings it all together: buyers and chefs step onto farms, tour beds, see price lists, and build relationships over music and mocktails. With roughly 3,000 farms and gardens and 1,900 licensed food businesses in Detroit, the opportunity is massive.Join us for Happy Hour in the Market on October 20th at the Stoudemire inside Eastside Community Network for music, community, and a live Authentically Detroit show. Plus, make sure to stop by Shed 5 on Saturday and mention the show for $2 off a two-pound mirepoix.For more information on Happy Hour in the Market, click here!Detroit By The Numbers With Alex B. Hill:100% Pay gap between Detroit jobs (commuters) and Detroiters with jobs. 48,823 DPSCD student enrollment is up! This same time in 2024: 48,386 and 2023: 47,401. 44 Units of unsubsidized market-rate housing built in 2025. 20 Detroit is bordered by 20 other municipalities including two fully surrounded by the city, and one international city.Support the showFollow us on Instagram, Facebook and Twitter.
What does six generations of entrepreneurship get you? Find out as Host Laurie Barkman talks with Jim Haviland, Business Operating System Coach at Impact Architects and Chief Operating Officer at CallPlease. Jim shares his insights on building and exiting organizations, the entrepreneurial gene, and the importance of exit planning. He discusses the significance of having a clear purpose, the necessity of mentors and operating systems, and offers advice on long-term planning for entrepreneurs. Tune in for valuable lessons and inspiration for both budding and experienced entrepreneurs. Takeaways: Implementing a structured operating system can greatly enhance your business's efficiency and success rate. It helps you grow faster and minimizes the risk of business failure. Define what 'done' looks like for your projects. Be clear and specific about your objectives to ensure everyone in the organization is aligned. Regularly dedicate time to long-term planning. Consider both a 10-year and a 3-year horizon and actively work towards those goals. Aim to build a business that is not just profitable but also a valuable asset that can be transferred or sold in the future. This includes minimizing owner dependency and investing in aspects that increase business value. Quote of the Show: “ If you want to build something that's really valuable, you can do that but you have to be serious about it. You don't just show up and punch the clock.” - Jim Haviland This Show Is Sponsored by The Business Transition Sherpa® 100 percent of owners will leave their business one day. But few are prepared. Are you? Get your copy of the Amazon best-selling book by nationally recognized expert, Laurie Barkman that reveals how to build business value and plan for succession, transition, or selling the business on your terms....what every entrepreneur needs to know. ✨
Sacrifice No One SeesJakub Vanek, Chief Operating Officer at Genpact Americas, has moved six times across four countries while scaling teams of thousands inside a $5B global organization.He admits the hidden cost of leadership isn't just jet lag or late nights in the office—it's missing his wife's birthday, missing holidays, and asking himself the same question many ambitious professionals face: Family or Career?But here's the opportunity: Jakub learned that the real measure of leadership isn't the title or the miles traveled—it's the relationships you keep along the way.“Sooner or later, this executive position will stop… Just keep those relationships.”That reminder hit me hard. Because whether you're leading a global company or a growing team, the choice isn't really family or career. It's how intentional you are about designing both.
Daniel P. Driscoll is the 26th Secretary of the Army, sworn in on February 25th, 2025, following his nomination by President Donald J. Trump and confirmation by the United States Senate. As Secretary of the Army, he oversees operations, modernization, and resource allocation for nearly one million Active, Guard, and Reserve Soldiers and more than 265,000 Army Civilians. A former Army officer and business leader, Secretary Driscoll brings experience spanning military service, law, and the private sector. Secretary Driscoll was commissioned in 2007 as an Armor Officer through the U.S. Army Officer Candidate School. While on active duty, he led a cavalry platoon in the 10th Mountain Division at Fort Drum, New York, and deployed to Baghdad, Iraq, in support of Operation Iraqi Freedom in 2009. His military awards include the Army Commendation Medal, Ranger Tab, and Combat Action Badge. After departing active duty, Secretary Driscoll attended Yale Law School and worked in Yale's Veterans Legal Services Clinic. He has held leadership roles in investment banking, private equity, and business operations, including as Chief Operating Officer of a $200 million venture capital fund. Secretary Driscoll holds a Bachelor of Science in Business Administration from the University of North Carolina at Chapel Hill and a Juris Doctor from Yale Law School. He is a member of the North Carolina State Bar, the Rotary Club, VFW Post 1134, and Iraq and Afghanistan Veterans of America. A native of Boone, North Carolina, Secretary Driscoll comes from a family with a legacy of military service. His grandfather served in the Army during World War II as a decoder, and his father served during Vietnam as an infantryman. He is married to his high-school sweetheart, and they have two children. Shawn Ryan Show Sponsors: https://betterhelp.com/srs This episode is sponsored. Give online therapy a try at betterhelp.com/srs and get on your way to being your best self. https://bruntworkwear.com – USE CODE SRS https://calderalab.com/srs Use code SRS for 20% off your first order. https://meetfabric.com/shawn https://shawnlikesgold.com https://helixsleep.com/srs https://www.hulu.com/welcome https://ketone.com/srs Visit https://ketone.com/srs for 30% OFF your subscription order. https://moinkbox.com/srs https://patriotmobile.com/srs https://rocketmoney.com/srs https://ROKA.com – USE CODE SRS https://ziprecruiter.com/srs Dan Driscoll Links: X - https://x.com/SecArmy U.S. Army Bio - https://www.army.mil/leaders/sa/bio Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this episode of the Second in Command podcast, Cameron is joined by Nick Malone, former COO of Sitecore and a seasoned executive with over 24 years of leadership experience in the IT sector.During this fascinating conversation, Cameron and Nick explore the complexities of driving growth in a rapidly evolving industry. You'll hear how leaders navigate expansion strategies, balance ambitious goals with practical execution, and manage the challenges that come with building scalable systems. The discussion highlights how clarity of vision and disciplined prioritization become essential when a business is pushing toward the next stage of success.The discussion also looks at the human side of transformation. It examines how to guide teams through times of change, especially when uncertainty and cultural integration are at play. You'll gain insights into communication, alignment, and creating structures that help people feel supported while maintaining momentum.With practical takeaways and thoughtful reflections, this episode offers valuable guidance for leaders seeking to build resilience and long-term impact.If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!Enjoy!In This Episode You'll Learn:Nick's career journey, starting as an engineer and moving into sales and sales leadership, which allowed him to travel extensively.His experience living in Kazakhstan with his family, the cultural differences, and the need for a command-and-control approach in business.The transformation of Sitecore from an on-premise business to a SaaS offering, including the acquisition of modern technology companies.The importance of clear communication and vision in driving the transformation, as well as the role of talented individuals in making it successful.The role of the "cycle Sherpa" in integrating new employees, ensuring they are embedded into the business quickly and effectively.And much more...Guest Bio:Nick Malone is a seasoned executive with over 24 years of leadership experience in the Information Technology and Services sector, spanning the UK, Europe, the Middle East, the USA, Russia, and Central Asia. A graduate of Loughborough University in Manufacturing Engineering, he has built a rare leadership profile combining revenue growth, sales excellence, and operational efficiency. As former Chief Operating Officer of Sitecore, Nick led global operations, sales enablement, and large-scale transformation initiatives, consistently delivering results in both public companies and private equity portfolio firms. His expertise includes business development, cloud computing, and international partnerships, with a proven track record in driving growth across mature and emerging markets. Known as an agile leader and advocate for digital transformation, Nick is passionate about continuous learning, leadership development, and building high-performing global teams.Resources:Connect with Nick: Website | LinkedInConnect with Cameron: Website | LinkedInGet Cameron's latest book –