Podcasts about business goals

Hey CX Nation,Here's the first CXWeekly Update from CXC in a long time!This week's episode I walk through some ideas, goals & CTAs that I've learned from the 5 years of building CXC.Don't worry we have a ton of amazing guest interviews coming down the pipeline over the next couple of weeks.Part of our goal at CXC is to create more customer focused business leader content, including short episodes like these ones that are digestible, actionable & most importantly entertaining & valuable for all of you.Full candor, we also wanted to celebrate our 5 year anniversary of building CXChronicles. We are approaching 300+ episodes of customer focused business content, we've worked with almost 150+ companies across the world helping them make customer & employee happiness a habit & we are now partnered with some of biggest players in software & technology including Salesforce, Hubspot, Intercom, Zendesk, & Freshworks to name a few. If you enjoy The CXChronicles Podcast, stop by your favorite podcast player and leave us a review today.You know what would be even better?Go tell one of your friends or teammates about CXC's content, CX/CS/RevOps services, our customer & employee focused community & invite them to join the CX Nation!Are you looking to learn more about the world of Customer Experience, Customer Success & Revenue Operations?Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.For you non-readers, go check out the CXChronicles Youtube channel to see our customer & employee focused video content & short-reel CTAs to improve your CX/CS/RevOps performance today (politely go smash that subscribe button).Contact us anytime to learn more about CXC at INFO@cxchronicles.com and ask us about how we can help your business & team make customer happiness a habit now!Reach Out To CXC Today!Support the showContact CXChronicles Today Tweet us @cxchronicles Check out our Instagram @cxchronicles Click here to checkout the CXC website Email us at info@cxchronicles.com Remember To Make Happiness A Habit!!

If you've ever felt torn between being present and being paid, this one's for you. In this episode, Desiree and Iva break down how uncapped income isn't just a dream, it's a systems-based solution for expat moms craving sovereignty and support. They also reveal why your nervous system is your secret business partner, and how the right model lets you regulate while you rise. This isn't hustle culture with a baby monitor, mama, it's scalable freedom designed for real life.         Important Links: Momergy Essentials - Home | Momergy Essentials Iva Perez - The Momergy Movement Desiree Gonzalez - Oily Essentials Follow us on: Facebook Facebook Mom Bosses Abroad Instagram@Mom.bosses.abroad Instagram @MomergyMovement Instagram @desiree_oilyessentials Instagram   Resources Alright mamas, we get this question all the time: “What are your go-to products that actually help your family stay well and thrive?” And the truth is, we don't do complicated. We do powerful basics that work with our bodies and our lifestyles. It really comes down to four essentials that have become non-negotiable for us. You can explore all of them at Learn the benefits of KANGEN WATER . And if something in your soul whispers “This could be a business too”—head to MOM BOSSES ABROAD are creating wealth! and let's chat.

In this super fun and raw episode, I'm sharing a huge mix of stories and tips – many inspired by your questions on Instagram. From staying grounded in my health routines while travelling, to business and love reflections, to tears, wishes and goals met… this trip was unforgettable, and I have so much to share with you.   You'll hear: My last-minute travel itinerary (plus a reno update) Honest reflections on past Italian travel stories, love, and what I truly value most in life Some real talk about the behind-the-scenes of business The huge goal I smashed just before leaving, and why accountability is key The truth about growth and reaching goals (and why it's never linear) The strength training shifts I've made this year that are finally giving results My simple tip to reduce jet lag Exactly how I ate in Rome and Florence – enjoying every meal and alcohol, yet coming back feeling my BEST after a holiday Mindset hacks, habits & how I stayed motivated to exercise abroad Reflections from an emotional, unforgettable time in Florence with my parents  The wellness habits I hold onto and the ones I happily let go of while abroad The CRAZY story of who I bumped into in Rome!   ✨ Don't miss Part 2, where I'll share my skincare rituals, my morning and evening supplement stacks (and what I take while travelling), a hilarious sauna story, how eating at a wellness resort (and in Scotland for a wedding) was different to city dining, my solo travel tips, and more!   Links Mentioned: $79 My Italian Trip (PART 1): #79: My Italian Trip (PART 1): Travelling Single & Solo, Dating, Locations, Gut Feelings, Signs & More Click here #80: My Italian Trip (PART 2): Eating with Balance, Maintaining my Weight , Gluten & Food Sensitivities - Click here Morlife Protein Powders: Click here (enter code HEALTWITHBEC for 15% off) Morlife Creatine: Click here (enter code HEALTWITHBEC for 15% off) Amino Acids: Click here Before You Speak Coffee: Click HERE (enter code HEALTHWITHBEC for 10% off)     Work With Me / Freebies / Follow Me: Download my FREE eBook with Four 15 Minute Dinners: Click here Start your weight loss, gut healing, and anti-inflammatory journey now with my 3 Week Body  Reset  Continue your journey and figuring out YOUR own balance in the Health with Bec Tribe  Follow me on instagram: @health_with_bec Visit my website: Click HERE  

Complacency can creep into even the strongest B2B partnerships. This episode shares practical ways to keep long-term relationships fresh, valuable, and resilient—without changing your core product. From proactive reviews and co-created thought leadership to milestone moments and small human gestures, you'll learn how to spark momentum your clients can feel and measure.We also explore a “Disruptor Day” exercise to out-innovate yourself, reduce friction, and design micro-surprises that remind clients they're seen and valued. Through the lenses of goals, fears, and energy, you'll see how to turn satisfaction into advocacy.Press play to protect key accounts and strengthen partnerships—and don't forget to subscribe, share with your team, and leave a review with one change you'll try this quarter.Resources Mentioned:Experience Investigators Website -- https://experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

This week, Ivy Slater, host of Her Success Story, chats with her guest, Victoria Lozano. The two talk about Victoria's unique journey from academia to entrepreneurship, the challenges and rewards of running two businesses at once, and the importance of building intentional systems and relationships for sustainable growth. In this episode, we discuss: How running Blue7 Content shaped Victoria's approach to building her law firm The challenges Victoria overcame in pursuing her law career and business The major transitions that affected Victoria's career changes Why it's important to celebrate progress Victoria's advice for leaders running a  business   Victoria Lozano, accomplished marketing and general management executive experienced in building value for iconic and challenger brand portfolios with retail sales exceeding $1.7B. Strategic and creative leader with proven results in commercial strategy, capability, and infrastructure development for both established businesses and entrepreneurial ventures. Recognized for revitalizing brands through innovation, repositioning, and effective portfolio management. Insightful, optimistic, and tireless in pursuit of new possibilities. Skilled team builder who galvanizes the organization behind a vision and clear goals, shaping the environment through transparency and collaboration. Core Competencies: - Bring to life iconic and challenger brands - Combine insights, instincts, and experience to guide strategy and vision - Lead complex matrix organizations, build teams - Manage P&Ls for start-ups and $1B+ portfolios - Develop capabilities and infrastructure      

Build your personal brand and do something incredible for your small business with your own book. Learn how to land a publishing deal, write your book, launch and market it in our How to Get Your Book Published course and coaching program, kicking off soon. In this episode you'll learn:The surprising science behind why motivation actually comes AFTER action, not before itHow your brain's reward system and dopamine release work to create momentum when you take action firstThe role of the nucleus accumbens in triggering motivation through small actionsWhy waiting for motivation to strike is working against your brain's natural biologyPractical strategies to use your brain's reward pathways to overcome procrastinationHow to start the dopamine-motivation cycle with the smallest possible actionsWhy successful people don't wait for motivation - they create it through actionA massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:How to Get Your Book Published course Join our AI Chat Group for small business ownersGroup CoachingMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Build your personal brand and do something incredible for your small business with your own book. Learn how to land a publishing deal, write your book, launch and market it in our How to Get Your Book Published course and coaching program, kicking off soon. Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Today, Fiona chats to Lucy Lumen - photographer, YouTuber, content creator, and creative business mentor who has built a thriving online business alongside her husband.In this episode, you'll learn:• How Lucy went from working in hospitality for 10+ years to accidentally building a photography and videography business• Why she decided to pivot away from client work and go all-in on YouTube content creation• Her process for creating 8 YouTube videos per month across two channels while managing Substack and social media• How sponsorships (not ad revenue) make YouTube financially sustainable as a full-time career• The reality of working with your spouse and managing business partnerships• Why developing a distinct personal style is more important than technical perfection in the age of AILucy shares honest insights about the realities of content creation, building a creative business, and how to turn your passion into sustainable income while maintaining work-life balance.A massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comConnect with Lucy LumenInstagram: @lucy_lumenSubtack: Love LucyYouTube: The Lucy Lumen ShowYouTube: Lucy LumenWebsite: lucylumen.com Resources mentioned:Join our AI Chat Group for small business ownersGroup CoachingMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

In this episode of Success Leaves Clues, hosts Robin Bailey and guest co-host Corey Chadwick sit down with Margot Perlmutter, Head of HR at CANNEX Financial and certified executive coach. With more than 25 years of experience spanning advertising, camp leadership, SaaS, and fintech, Margot has built a reputation as a people-first leader who blends strategy, empathy, and business growth into every role she's taken on. From her early days directing summer camps to navigating acquisitions in the tech world, Margot shares the lessons that shaped her career and the people-first philosophy that defines her leadership. You'll hear about: Treating people like people: Why authentic human connection is the foundation of engagement and motivation. The power of kindness: Why being kind, not just “nice”, is the most underrated leadership superpower. Creating high-performing cultures: How saying “yes” more often than “no” can unlock trust, energy, and retention. Transparency and communication: Why setting clear expectations and sharing openly is critical to keeping great employees. Business growth = people growth: How aligning HR with business strategy drives real impact. Planting future trees: Margot's vision for a ripple effect of kindness, mentorship, and creating safe spaces for people to thrive. If you've ever wrestled with the balance between business goals and people needs, wondered how to retain top talent without “big firm” resources, or wanted to know what truly fuels a thriving culture, this conversation is packed with insights you can put into practice. We talk about: 00:00 Introduction 03:02 Fostering Employee Engagement 05:23 The Power of Human Connection 09:26 Navigating Team Dynamics 13:47 Building a High-Performing Culture 14:23 The Importance of Saying Yes 22:20 The Cost of Retention 22:30 Real-Life Success Stories 23:17 Strategies for Retaining Employees 31:41 Aligning People Strategy with Business Goals 35:39 Advocating for People Strategy 37:30 The Ripple Effect of Kindness Connect with Margot LinkedIn: https://www.linkedin.com/in/margot-perlmutter/ Book: Camp Food Matters: Revolutionizing camp food, one happy camper at a time Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group

This week, Ivy Slater, host of Her Success Story, chats with her guest, Rebecca Gruyter. The two talk about Rebecca's journey from overcoming shyness and vulnerability to becoming a highly influential CEO and founder of Your Purpose Driven Practice. They discuss the power of sharing your story, even when it feels uncomfortable, and how Rebecca built a successful publishing company that has helped more than a thousand authors achieve bestseller status. In this episode, we discuss: How Rebecca began her path Navigating sales as a service The importance of team-building Managing time and energy Who Rebecca serves and inspires   Rebecca Hall Gruyter is the CEO of RHG Media Productions and the Founder of Your Purpose Driven Practice, a Global Influencer, a #1 International Best Selling Author, Publisher (that has helped over 1,000 authors become best sellers) Radio show host, an Empowerment Leader and the Creator of her signature Best Seller Launch Program. Rebecca has personally contributed to over 40 published books, multiple magazines, and has been quoted in Major Media: The Huffington Post, ABC, CBS, NBC, Fox, and Thrive Global. Today, she wants you to Be Seen, Heard and SHINE! https://yourpurposedrivenpractice.com/ http://www.facebook.com/rhallgruyter    

Episode 369: Outsourcing, Overwhelm & Finding Freedom with Natasha Collins Are you drowning in admin and stuck doing the tasks you don't love? In this episode of the Small Business Made Simple Podcast, I chat with Natasha Collins from Amity Resources about how outsourcing can free up your time, reduce overwhelm, and help you get back to doing what lights you up in business. Natasha shares her own story of building businesses from the ground up—including how Amity Resources was born—and why outsourcing isn't just about saving time, it's about creating more joy and freedom in your business (and life). If you've ever thought, “It's just easier if I do it myself,” or found yourself working 70+ hours a week, this conversation is for you. From practical tips on what to outsource first, to tackling the mental blocks around delegating, Natasha brings so much wisdom and encouragement for small business owners.

It's spring in Australia, and Fiona's tackling the weeds in her garden - which got her thinking about the "weeds" that keep growing back in our businesses.You'll Learn How To:• Identify the recurring problems in your business that keep coming back like weeds• Create a seasonal approach to spring cleaning your business (don't try to do it all at once)• Invest in the right tools and systems to fix problems properly, not just temporarily• Plant something new once you've cleared out what's not working• Maintain your business "garden" so the weeds don't take over again• Turn this into a manageable 3-month process instead of an overwhelming overhaulA massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersGroup CoachingMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

In this episode of Soul Led Living, Nikki dives deep into the energy of Virgo season and how it's bringing structure, alignment, and clarity into your business.If you've been feeling overwhelmed or unsure of where to focus, these seven messages about your goals will help you reconnect to your vision and move forward with ease.-------Shine MethodReady to turn your soul calling into a thriving business? Join Nikki's 8-week group mentorship, The Shine Method—where energetics meet strategy, and your work gets the spotlight it deserves. Click here to join!

Fiona uses her experience taking classified ads to help you focus on what truly matters in your business.You'll Learn How To:• Identify the core essentials of your business (like those old newspaper classified ads)• Conduct a Business Essentials Audit to refocus your efforts• Distinguish between busy work and activities that actually move the needle• Write your own business "classified ad" with just the essentials• Realign your current activities with your original business purpose• Stop getting distracted by vanity metrics and shiny objects• Get back to basics when you feel scattered or overwhelmedA massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersGroup CoachingMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

In this episode, Ivy Slater chats with us about navigating the inevitable changes that come with both business and life, especially as we move into the final stretch of the year. In this episode, we discuss: How to navigate change and new opportunities The importance of strategic planning, especially in the fourth quarter The most rewarding time to embrace new opportunities Why community engagement is so important How everyone in an organization is impacted by change   Ivy Slater is a professionally certified business coach, speaker, best-selling author and podcast host. After owning and operating a 7-figure printing business, having been in the industry for 20 years, she started Slater Success which focuses on developing great leaders and facilitating business growth and expansion. Ivy holds masterminds and retreats with her private client base and corporate training on communication and strategic planning. She speaks nationwide on the topics of leadership, sustainable growth, relationships and sales. Best Selling Author of From the Barre to the Boardroom Website: https://slatersuccess.com/ LinkedIn: https://www.linkedin.com/in/ivyslater/ Facebook: https://www.facebook.com/slatersuccesscoaching Instagram: https://www.instagram.com/ivyslaterssc/ Pinterest: https://www.pinterest.com/slatersuccess/ Twitter: https://twitter.com/SlaterSuccessCC  

Are you using this essential tool in business? It can help when it comes to content creation, marketing, systems and so much more.  A massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersGroup CoachingMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Charelle Lans. A six-time award-winning author, motivational speaker, and business strategist known as the “business therapist.” Here's a detailed summary of the key insights and takeaways:

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Charelle Lans. A six-time award-winning author, motivational speaker, and business strategist known as the “business therapist.” Here's a detailed summary of the key insights and takeaways:

 Business strategist and bestselling author Seth Godin joins Fiona Killackey to explore the power of agency, creativity, and professional consistency in today's AI-driven world. In this compelling conversation, Seth shares why we waste our freedom waiting for instructions and how to embrace the responsibility that comes with choice.Key themes covered: AI as a creative tool - Why creatives should master AI tools like ChatGPT and Midjourney rather than hide from them Professional boundaries - The difference between being vulnerable with friends versus maintaining professional promises Strategic decision-making - How to identify when you're in a productive "dip" versus a dead-end "cul-de-sac" Building authority - Why consistency and showing up professionally matters more than authenticity at work The future of creativity - How AI will either work for you or you'll work for AIA masterclass in strategic thinking for entrepreneurs and creatives navigating change.A massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with Seth GodinSeth's Blog The Mentor Deck Bundle Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersGroup Coaching My Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

What does luxury really mean in today's experience economy? The answer might surprise you.Joining us on this eye-opening CX Pulse Check episode is luxury experience expert Neen James, who shares groundbreaking research revealing that luxury isn't about price tags—it's a mindset with four distinct profiles. Yet regardless of which luxury mindset we embody, we all agree on five essential characteristics: high quality, long-lasting, authentic, unique, and indulgent."You don't have to have a luxury product to provide a luxury level of service," Neen explains, unlocking possibilities for businesses across every industry and price point. Her research definitively proves what many have suspected: luxury is increasingly about experiences rather than possessions, and about feeling genuinely seen, heard, and valued.We explore fascinating real-world applications, from wealthy travelers choosing cooking lessons with Italian grandmothers over five-star hotels to Louis Vuitton's theatrical ship-shaped flagship store in China.Perhaps most applicable for everyday business is our discussion of Starbucks' ambitious four-minute service goal. As Neen advises, we must "think like a concierge, not a bellhop," transforming transactional relationships into meaningful connections through what she calls "systemized thoughtfulness."The insights from this conversation apply whether you're running a coffee shop or a luxury retailer.Don't miss Neen's upcoming book, Exceptional Experiences, launching October 14th with pre-orders available now.About Neen James:Neen James (neenjames.com) is a leadership strategist, dynamic keynote speaker, and the author of Folding Time, Attention Pays, and the upcoming Exceptional Experiences. With boundless energy, quick wit, and actionable insights, she serves as a confidante to C-suite leaders to help them elevate experiences and achieve greater focus, communication, and influence. Recently appointed to the board of the World Luxury Chamber of Commerce, James has been named one of the Top 30 Leadership Speakers by Global Gurus multiple years in a row for her work with some of the world's most prestigious brands, including Viacom, Comcast, Virtuoso Travel, Four Seasons, and the FBI. She empowers individuals to prioritize what matters most so they can create exceptional experiences that drive results and foster lasting connections. Originally from Australia, James is living her best life in Tampa, Florida.Follow Neen on...LinkedIn: linkedin.com/in/neenjames/Instagram: instagram.com/neenjamesYouTube: youtube.com/user/AussieNeenArticles Mentioned:Luxury Travelers Prefer Spending Thousands on Authentic Nonna's Kitchen Over Lavish Hotel Suites (Investopedia)A luxury experience in China: Global high-end brands bet on conceptual stores to revive sales (Reuters)Brian Niccol wants your Starbucks drink to be made within 4 minutes of ordering (Yahoo! Finance)Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

 A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

What if the invisible energy all around us was draining your health — and your kids' too? In this eye-opening episode, we sit down with Aggie Krajewska, a wellness advocate, homeschool mama, and EMF-sensitive entrepreneur, to uncover the truth about electromagnetic smog. She shares her journey from burnout to balance and how the emGuarde technology is helping families everywhere reclaim their energy, peace, and protection in today's always-on world.    Important Links: Momergy Essentials - Home | Momergy Essentials Iva Perez - The Momergy Movement Desiree Gonzalez - Oily Essentials Follow us on: Facebook Facebook Mom Bosses Abroad Instagram@Mom.bosses.abroad Instagram @MomergyMovement Instagram @desiree_oilyessentials Instagram   Guest Bio Aggie Krajewska is a stay-at-home mum homeschooling her two beautiful children, has always been passionate about wellness, creativity, and living a balanced life. As a photographer and sound and frequency support enthusiast, she believes in the power of healing through proper hydration and vibrational coherence. After developing electromagnetic hypersensitivity, she became acutely aware of the effects of electrosmog on health. Experiencing fatigue and anxiety in these environments inspired her to seek solutions that would allow her to thrive, not just survive, while staying true to her values. Now, Aggie is committed to sharing these incredible products and business opportunity with other women, inspiring them to reclaim their innate power and build lives full of purpose, health, and alignment.  IG @the_oceanoflight    Resources Hey, Mama!

CTO Series: Toni Sallanmaa on Scaling Engineering Teams and Aligning Tech with Business Goals In this BONUS episode, we explore the journey of scaling technology teams and maintaining alignment between engineering and business objectives with Toni Sallanmaa, CTO at Funidata. Toni shares invaluable insights from leading the development of Sisu, a cutting-edge student information system serving over 100,000 Finnish university users, and discusses practical strategies for growing engineering organizations while preserving company culture. The Genesis of Leadership in Technology "I understood what I was really responsible for. I'm interested in the business we are running—the business adds meaning to the work." Toni's approach to technology leadership was fundamentally shaped by a pivotal moment early in his career when he first gained influence over system development and technology choices. After working with large-scale systems for 20 years, this moment of responsibility revelation transformed his perspective from purely technical to business-focused. He emphasizes that infinite curiosity drives success in tech businesses, and understanding the business context gives meaningful purpose to technical work. Bridging the Gap Between Tech and Product "Don't separate Tech from Product. We established a common language between product and technology people." One of Toni's most significant insights centers on eliminating the traditional divide between technology and product teams. As Funidata grew from a small startup to a 70-person organization, the challenges of maintaining alignment became apparent. Their solution involved several key practices: Teaching developers the language of the product domain  Banning confusing technical terms that create communication barriers Workshopping product language to ensure clarity Keeping entity names deliberately vague until true understanding emerges This approach draws heavily from Domain Driven Design principles, creating a unified vocabulary that enables seamless collaboration. Collaborative Planning and Transparency "We use transparency as a collaboration technique. Every team sees what's being proposed as a goal for the next quarter." Funidata implements a unique "marketplace of goals" approach during their quarterly big room planning sessions. Rather than using scaled agile frameworks, they focus on transparency and collaborative goal-setting. Teams present their high-level quarterly plans to each other, creating visibility across the organization. Product owners are embedded within teams, keeping communication distances short and ensuring alignment between technical execution and business objectives. Future-Forward Roadmapping "We talk about the higher level ideas regularly, but let them bubble up from the community. We hold internal hackathons." Toni's approach to roadmapping balances strategic vision with grassroots innovation. They maintain an internal technology roadmap that addresses emerging trends like AI, while allowing ideas to organically emerge from the engineering community. Internal hackathons serve as catalysts for innovation, providing structured opportunities for teams to explore new technologies and approaches that might inform future roadmap decisions. Scaling Challenges and Cultural Preservation "The biggest challenge is not technology, it was the rapid scaling of technology teams. When you scale up, keep the culture in mind." The most significant challenge Toni faced wasn't technical but organizational—rapidly scaling teams while preserving company culture. Growing from 10 to 50 people required evolving processes, from establishing internal forums for architectural discussions to implementing continuous integration flows. The key was identifying pain points proactively and maintaining open discussions with team members throughout the scaling process. Strengthening company culture became essential to successful growth. AI's Impact on Software Development "Productivity is on the rise. We see opportunities like generating test data, but we have strict requirements for cybersecurity, which puts pressure on code quality." Toni views AI's impact on software development with cautious optimism. While productivity gains are evident, particularly in areas like test data generation, the stringent cybersecurity requirements in their domain mean that AI hasn't yet significantly improved code quality where it matters most. The technology shows promise, but implementation must be carefully considered within the context of security and quality requirements. Measuring Engineering Success "We use DORA and SPACE framework. We measure how much of our work is KTLO (Keep The Lights On) and how much is elective development." Funidata employs both DORA and SPACE frameworks to measure engineering organization success. From SPACE, they particularly focus on measuring software team wellbeing, while also tracking the balance between "Keep The Lights On" (KTLO) work and elective development. Using JIRA connected to a data warehouse, they mine extensive data that serves both leadership decision-making and team improvement efforts, ensuring metrics benefit everyone in the organization. Influential Leadership Resources "The organizational books have been more influential to me than purely technical ones." Toni emphasizes that organizational leadership books have shaped his CTO approach more than technical resources. Two key influences stand out: "Team Topologies" for understanding how to structure and scale engineering teams effectively, and "Radical Candor" for building authentic, productive relationships within the organization. You can find a BONUS episode on Team Topologies with the authors Matthew Skeltton and Manuel Pais. About Toni Sallanmaa Toni leads technology and engineering at Funidata, developing Sisu—a cutting-edge student information system serving over 100,000 Finnish university users. Passionate about agile methodologies, system architecture, and software engineering, Toni specializes in technology management, software lifecycle, OOP, and relational databases to deliver innovative, scalable solutions in higher education tech. You can connect with Toni Sallanmaa on LinkedIn.

 A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

On this episode of Mastering eCommerce Marketing, host Eitan Koter sits down with Francesco Alfano, a Toronto-based digital marketing leader with over 12 years of experience. He has worked with some of Canada's most recognized brands, including Rogers & Shaw Communications and Campbell's Soup Company.Francesco has built his career around turning business goals into clear marketing strategies, and he brings a mix of passion, engagement, and curiosity to the way he leads. He believes those qualities are not just personal values, but the foundation of how teams grow, learn, and perform at their best.In this conversation, Eitan and Francesco talk about what it takes to connect company strategy to day-to-day work. Francesco shares why giving context matters, how culture is built on respect and trust, and why leaders should step back at times and let their teams take the spotlight.They also explore the role of personal branding. For Francesco, it is not about maintaining an image, but about integrity, about what people say when you are not in the room. That approach has shaped his career moves and the way he builds relationships.The discussion also touches on how to approach measurement, the challenges of juggling multiple tools, and the limits of attribution. Francesco explains why long-form content and real engagement will always matter, even in a world chasing shorter attention spans.If you are in marketing, whether you are just starting out or leading a team, this episode offers a grounded perspective on balancing business goals with people, culture, and career growth.Website: https://www.vimmi.net Email us: info@vimmi.net Podcast website: https://vimmi.net/mastering-ecommerce-marketing/ Talk to us on Social:Eitan Koter's LinkedIn | Vimmi LinkedIn | YouTube Guest: Francesco Alfano, Digital Marketing DirectorFrancesco Alfano's LinkedInTakeaways:Passion is essential in everything you do.Understanding business goals is crucial for team alignment.

Kurze Zusammenfassung: In dieser Episode sprechen wir mit Nora Urru – UX-Designerin mit über 24 Jahren Berufserfahrung – über die großen Herausforderungen und Chancen beim Thema UX in kleinen und mittleren Unternehmen (KMU). Sie teilt praxisnahe Strategien, wie man UX auch ohne große Budgets implementieren kann, warum Buzzwords oft mehr schaden als nutzen und welche Missverständnisse sie im Berufsalltag am häufigsten erlebt. Mit vielen Beispielen aus ihrer eigenen Arbeit zeigt sie, wie UX auch in scheinbar UX-fremden Branchen wie Energieversorgung oder Wissenschaft funktionieren kann – und wie man mit Fingerspitzengefühl und Business-Verständnis langfristige Erfolge erzielt.   |    ZEITSTEMPEL   |    [00:00] Vorstellung von Nora Urru & ihr Weg in die UX   |    [03:00] Was UX für Nora bedeutet & wie sie es erklärt   |    [05:00] Branchen und Projekttypen, mit denen sie arbeitet   |    [06:00] Warum UX in KMUs kaum gelebt wird   |    [10:00] Typische Vorurteile und Fehleinschätzungen   |    [12:00] Strategie für Aha-Erlebnisse beim Kunden   |    [16:00] UX = teuer? Warum das ein Irrtum ist   |    [18:00] UX verkaufen – ein Erfahrungsbericht   |    [22:00] UX messbar machen: KPIs & Business Goals   |    [24:00] Welche Branchen leichter oder schwerer zu überzeugen sind   |    [26:00] Kommunikation verändert – weniger Buzzwords, mehr Wirkung   |    [28:00] Tools & Prozesse zur Integration von UX   |    [30:00] Langfristige Wirkung: Wenn Kunden nach zwei Jahren anrufen   |    [32:00] Blick in die Zukunft von UX in KMUs   |    [34:00] UX als Buzzword – berechtigte Kritik?   |    [36:00] „Wir kennen unsere Nutzer eh“ – wie man darauf reagiert   |    [38:00] Wann UX nicht sinnvoll ist – und warum das okay ist   |    [41:00] Tipps für UX-Freelancer:innen & Berufsanfänger:innen   |    [43:00] Best Practices für UX-Verkauf   |    [45:00] Persönliche Erfolge & was wirklich zählt   |    INFORMATIONEN ZUM GAST   |    Nora Urru ist freiberufliche UX-Designerin mit einem Hintergrund in klassischem Design und über zwei Jahrzehnten Erfahrung. Ihr Weg führte sie über Design Thinking und Human Centered Design zur zertifizierten Usability Engineer-Ausbildung beim Fraunhofer-Institut. Sie arbeitet branchenübergreifend für Unternehmen jeder Größe – vom Wellness-Start-up bis zum Energieversorger.   |    LinkedIn: Nora Urru auf LinkedIn    |    https://www.linkedin.com/in/nora-urru-77aa3b152/    |    Webseite: https://nora-urru.de/    |    LINKS UND RESSOURCEN   |    Fraunhofer-Zertifikat Usability Engineering: Fraunhofer FIT    |    https://www.usability-ux.fit.fraunhofer.de/de/weiterbildung/usability-engineer.html?gad_source=1&gad_campaignid=20995978987&gbraid=0AAAAAD3JStW0QQWNoOSTQgY5nNC4kGdhX&gclid=CjwKCAjwiNXFBhBKEiwAPSaPCSS9sE4UUL0o-gqUCOZg76MPJLrw27XR3Rom4Fwcfswar4oiwTXFGhoC60cQAvD_BwE    |    Heuristiken der Usability: Nielsen Norman Group    |    https://www.nngroup.com/articles/ten-usability-heuristics/   |    UX Reifegradmodelle: UX Maturity Model (NNG)    |    https://www.nngroup.com/articles/ux-maturity-model/    |    Tool-Tipps für UX-Testing & Interviews:   |    Lookback.io: https://www.lookback.com/   |    Maze: https://maze.co/   |    Useberry: https://www.useberry.com/    |    Abonniere den Podcast, hinterlasse eine Bewertung und teile die Episode mit Kolleg:innen, die UX besser verkaufen möchten.   |    Vielen Dank für deinen Support!   |    www.germanupa.de    |   

 A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Whether you love or hate networking events, in-person relationship building can be pivotal for a referral and word of mouth based business. Often it feels like a waste of time, or that you don’t get anything out of attending an event. With some intention and planning, you can choose the right events, show up prepared,... Source

On this episode of GoalChat, host Debra Eckerling talks about Business Goals with Marcia Macomber, Cornucopia Creations, and Melanie Richards, BVisible with Mel. As you fly into fall, look at it as an opportunity to get moving on those business goals, so you have lots to celebrate at the end of the year. Marcia and Melanie shared their origin - and rebranding - stories, as well as thoughts on brainstorming, trust, and the value of integrating personal with professional goals. Goals - Marcia: Don't edit while you are brainstorming your goals, just writer them out - Melanie: Alignment and realignment, look at return on energy and engagement and roo - return on objectives; make sure everything around you as in the perfect containers, with holes in it to weed out what doesn't need to be there Final Thoughts - Melanie: May the force always be with you - Marcia: These are the goals you are looking for Learn More About Marcia Macomber: cornucopiacreations.com Melanie Richards: bvisiblesolutions.com Debra Eckerling: TheDEBMethod.com/blog 52SecretsBook.com Learn more about your ad choices. Visit megaphone.fm/adchoices

 A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Send us a textGrowth strategist Maritza Davila shares powerful insights on using KPIs (Key Performance Indicators) to achieve predictable business growth through systematic measurement and accountability.• KPIs serve as "momentum metrics" that measure how well businesses are performing toward specific goals• Nothing is predictable unless it's measurable - weekly tracking allows for timely course correction• Both quantitative metrics (financial) and qualitative metrics (team satisfaction, culture) are important• Common mistake: measuring only lagging indicators (revenue) instead of leading indicators (inputs)• Having clear metrics creates accountability and clarity for team members• Weekly reporting creates a cadence to culture - everyone knows what's expected• The GROW methodology: Guide (vision/goals), Research (data collection), Optimize (improvement), Win (execution)• For predictable growth, referrals must be part of a systematic strategy, not just passive word-of-mouth• Owners must demonstrate accountability themselves to set the example for their teams• Three-strike rule provides framework for addressing underperformanceFor a free consultation with Maritza on growing your business predictably, visit www.businessclarity.coSupport the showBelemLeaders–Your organization's trusted partner for leader and team development. Visit our website to connect: belemleaders.org or book a discovery call today! belem.as.me/discoveryUntil next time, keep doing great things!

 A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Today, we'll help you tackle the big question for entrepreneurs with startup ideas and jobs - when's it time to quit the job and focus on the startup full-time? You should think about this question the second you start working on an idea, and you should use the Skeptical Startup framework - a goal of $8k per month in 10 hours per week - as a guide. The Skeptical Startup framework is magical, and Brian will show how it'll help you focus with an example startup.  TackleboxIdea to Startup NewsletterIdea to Startup BotFarnam Street - Surface AreaThe AlchemistNatalie Imbruglia - Torn00:30 When to Quit Your Job03:25 Life Expenses Excel Sheet04:05 The Skeptical Startup Framework06:25 The Idea: Home AV Improvements07:44 Smooth Jazz08:22 The Logistics of $8k11:26 An AV Marketplace12:46 Reduce the Surface Area15:27 The Search16:30 A Lead for the AV Startup19:16 The End - Your Goals19:26 A Goal Framework

 A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

What It Really Means to Reverse-Engineer Marketing from Business Goals In this episode, we're breaking down your approache to marketing: reverse-engineering from business goals. This isn't about posting more or chasing followers. It's about solving the real problems that impact your bottom line: stalled sales, unqualified leads, high churn, or low margins.We'll share practical examples from our own work like helping clients reduce no-show rates, reposition high-effort services, and align sales and marketing around the right metrics. Plus, we dig into why so many teams get stuck executing tasks instead of solving business pain, and how to shift that mindset. If you're a business leader, marketing manager, or sales VP who's tired of guesswork and ready to align marketing with measurable growth, this episode will give you the clarity and framework you need to do it right.Tired of vague marketing advice? So are we. This podcast brings you real, in-the-trenches conversations about what actually works no scripts, no fluff, just honest strategy and real-time insights.

Why do customer experience professionals still struggle to get buy-in from leadership—even in small organizations where alignment should be easier? This question from a listener in the UK captures a universal frustration faced by CX champions worldwide.The challenge isn't about company size or industry. Whether in healthcare, education, or corporate settings, the fundamental issue is the same: creating a cultural shift in how organizations perceive customer experience. Many leaders still view CX as reactive customer service rather than proactive strategy. Others, particularly in non-customer-facing roles, fail to see how their work impacts the end customer. The disconnect between CX metrics and departmental KPIs further complicates the picture.Breaking through these barriers requires persistent communication, strategic translation, and genuine patience. Success comes from focusing on one department at a time, finding champions who already believe in CX, and making them heroes. When you connect customer experience directly to each leader's specific goals and priorities, you bridge the gap between abstract concepts and concrete business outcomes. Real customer stories—not just data—create the emotional connection that inspires action and commitment.Cultural transformation is never a light-switch moment; it's a journey that unfolds over years, not weeks. For CX leaders feeling unheard or undervalued, remember to celebrate each small victory and document your progress. Your persistent efforts are creating meaningful change that benefits your organization, your customers, and your employees. The mountain moves one stone at a time—keep going, and eventually, your customer experience parade will grow until the entire organization is marching alongside you.Resources Mentioned:CX Success Statement Workbook -- https://bit.ly/cx-success-workbookExperience Investigators Website -- https://experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

[MOM MODE, CEO ENERGY] [BEHIND THE BUSINESS] This week was…a whirlwind. Sick toddlers, client work piling up, Mike's birthday, podcast interviews, and keeping a business that fully supports our family running.

 A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Moms are master multitaskers, but when it comes to starting a business, the same old excuses keep us stuck. In this episode, Desiree and Iva unpack the 5 reasons moms hesitate to jump in and why each one is actually a disguised doorway to your next level.. If you've ever said “I don't have the time,” “I'm not a salesperson,” or “What will they think?” this conversation will shift everything.       Important Links: Momergy Essentials - Home | Momergy Essentials Iva Perez - The Momergy Movement Desiree Gonzalez - Oily Essentials Follow us on: Facebook Facebook Mom Bosses Abroad Instagram@Mom.bosses.abroad Instagram @MomergyMovement Instagram @desiree_oilyessentials Instagram       Resources Hey, Mama!

 A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

In this episode, I share my personal strategies for navigating the back-to-school transition and resetting routines after the summer slowdown. I discuss how I adjust our family schedule, implement time blocking, and streamline household systems to boost productivity and reduce stress. I also dive into setting boundaries with work and family, revisiting business goals for the second half of the year, and the importance of carving out time for self-care. Whether you're a mom, entrepreneur, or anyone seeking a smoother routine, you'll find actionable tips for creating structure, protecting your energy, and making space for what matters most.  Free Resources:Join 30 Day Calendar Blocking Blueprint and finally feel in control. ​Click here to join the next round. ​Are you a business owner making $100,000+ and still wearing all the hats? ​Click here​ to learn about my upcoming 12-week Outsourcing Mastermind.Are you an aspiring or newer business owner who needs some accountability and clarity on the next steps? ​Click here​ to join my 6-month accountability group - Simplify.

The delicate balance between business efficiency and customer needs sits at the heart of successful process improvement. When organizations focus solely on internal metrics like cost savings and scalability without considering the customer perspective, they risk creating short-term wins that ultimately damage loyalty and undermine long-term success.This deep dive into customer-centric process improvement reveals how to maintain customer visibility even when making internal operational changes. We explore the foundation of this approach—establishing a clear mindset about why customers matter in your business processes, rather than simply telling teams to "put the customer first" without proper guidance. By developing a customer experience mission statement and success blueprint, organizations create guardrails that help balance internal needs with customer expectations.Making customers tangibly present in process discussions transforms decision-making. Whether through starting meetings with relevant customer stories, using journey mapping to visualize the customer perspective, or connecting process metrics directly to customer outcomes—these practical techniques ensure the customer voice isn't lost. The most powerful improvements create a triple win: benefits for customers through better experiences, advantages for the organization through operational efficiency, and improvements for employees through more effective workflows. This holistic approach recognizes that when customers feel lost or neglected due to hyper-efficiency, the consequences ripple through the business in reduced trust, lower retention, and diminished revenue.Ready to become the bridge between what your business needs and what your customers expect? Subscribe now to continue exploring how to balance business priorities with customer-centricity, and discover how to deliver remarkable experiences while meeting operational goals.Resources Mentioned:CX Mission Statement Workbook -- https://bit.ly/cx-mission-workbookCX Success Statement Workbook -- https://bit.ly/cx-success-workbookExperience Investigators Website -- https://experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

 A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Join our AI Chat Group for small business ownersDescript - AI podcast and video editing toolGroup Coaching WaitlistMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

How did Juan go last year and what's he got his focus on?In Episode #489 of 'Musings', Juan and I discuss: his past year's achievements, the evolution from having numerous goals to focusing on fewer, why he wants to run a marathon (but not necessarily with people), expanding his mind with grand business ideas, filling up his soul by establishing family values/traditions and why we are both a bit less selfish when we compare ourselves to our younger versions.Huge thanks to Cole McCormick for the support, we appreciate you greatly!Timeline:(00:00:00) Intro(00:01:52) Review of Last Year's Goals(00:07:08) Boostagram Lounge(00:11:16) Fitness Goals(00:19:29) Mind & Business Goals(00:22:44) Soul & Family Goals(00:33:33) Reflections On Personal Development(00:37:17) Concluding Thoughts On Goal Setting(00:40:12) V4V Connect with Mere Mortals:Website: https://www.meremortalspodcasts.com/Discord: https://discord.gg/jjfq9eGReUTwitter/X: https://twitter.com/meremortalspodsInstagram: https://www.instagram.com/meremortalspodcasts/TikTok: https://www.tiktok.com/@meremortalspodcastsValue 4 Value Support:Boostagram: https://www.meremortalspodcasts.com/supportPaypal: https://www.paypal.com/paypalme/meremortalspodcast

Desiree and Iva couldn't stop the recording—because this conversation with naturopath and neuroenergetic kinesiologist Carrie Merchant is a whole masterclass. In this Part 2, they explore how this powerhouse product is disrupting the wellness world and how practitioners can integrate Kangen into their business without burnout, sales cringe, or energetic misalignment. Whether you're biohacking your family's health or building a leveraged income stream in flow… you need to hear this.   Important Links: Momergy Essentials - Home | Momergy Essentials Iva Perez - The Momergy Movement Desiree Gonzalez - Oily Essentials Follow us on: Facebook Facebook Mom Bosses Abroad Instagram@Mom.bosses.abroad Instagram @MomergyMovement Instagram @desiree_oilyessentials Instagram   Guest Bio   Carrie Merchant is a Naturopath and Neuroenergetic Kinesiologist with 9 years of clinical experience. With a Health Science degree, two Advanced Diplomas, and more than a few certificates and certifications, Carrie is a self-confessed lifelong student, and has dedicated over two decades to studying and learning all things natural health. She has a worked in a variety of clinical settings, both in medical and integrative health, has a background in practitioner support for two of Australia's leading natural medicine companies, and has most recently held a training development and marketing role for a leading Australian Kinesiology RTO.   Carrie now runs her practice from home on the beautiful east coast of Australia. She is passionate about addressing not only the physical imbalances that underly symptoms, but the emotional, energetic and spiritual imbalances that influence health too. She integrates evidence-based natural medicine with both the wisdom of traditional therapies and the power of energy healing.She was introduced to Kangen Water 18 months ago and immediately recognised the potential of Enagic as a way to continue her purpose/passion work, free from burnout and without the hustle and stress of small business. Since then Carrie has been on a deep dive to research and fully understand our products, and she is passionate about empowering others to do the same.         IG @ @creativelifehealth @kangeneducation Website https://www.creativelifehealth.com         Resources Alright mamas, we get this question all the time: “What are your go-to products that actually help your family stay well and thrive?” And the truth is, we don't do complicated. We do powerful basics that work with our bodies and our lifestyles. It really comes down to four essentials that have become non-negotiable for us. You can explore all of them at Learn the benefits of KANGEN WATER . And if something in your soul whispers “This could be a business too”—head to MOM BOSSES ABROAD are creating wealth! and let's chat.

Send us a text letting us know your thoughts on today's episodeIs your podcast helping you grow your business—or just taking up space on your to-do list?In this episode, we're doing a fall reset. I'm walking you through how to realign your podcast with your actual business goals so every episode works smarter, not harder, for you. You'll learn how to identify your current priorities, audit your content, and create a podcast plan that supports your offers, launches, and capacity as a busy mom in business.Whether you're gearing up for a fall launch, simplifying your schedule, or just trying to stay consistent before the holiday season, this episode is packed with actionable tips to help you get back on track without the burnout.What you'll learn:The #1 reason your podcast might not be convertingHow to align your episodes with your current goalsMy simple fall podcast planning checklistStrategic content ideas that warm up your audience for what's next

What happens when a high-powered corporate leader gets kicked out of the nest and turns that moment into a launchpad for real impact and reinvention? I know, what a power move! Meet Deb Coviello, our guest today on The Ripple Effect Podcast. Known as The Drop In CEO™, Deb's superpower is lowering the temperature and elevating conversations with empathy and patience. As a speaker, author, podcaster, and consultant, she teaches C-Suite leaders how to establish a “Lift, Light, Lead” environment and create calm amidst chaos or crisis. She is the author of “The CEO's Compass: Your Guide to Get Back on Track” and “The NEW CEO Playbook: Stop Chasing Results and Start Pursuing Peace of Mind.” Her long-running podcast, The Drop In CEO™, is in the top 1.5% globally among Apple podcasts. Deb opens up about her life-changing pivot from corporate leadership to entrepreneurship, sharing how a career-defining moment forced her to rediscover who she truly is and how she now helps others do the same. We talk about how she created her signature brand, built a consulting business from the ground up, and how she works directly with CEOs to stop chasing short-term results and instead pursue long-term peace of mind. If you're navigating transformation, in crisis, or just stuck in the noise of leadership chaos, Deb's work offers a refreshing, human-centered way forward. This episode is perfect for CEOs, aspiring entrepreneurs, or someone who's been thinking about starting a consulting business. It is packed with insights that will help you navigate the smooth sailing of your business or build a brand from scratch. Deb is living proof that you don't need to chase results to be successful. You just need to trust the Ripple of connections.   Ripple with Deb Coviello  Email: deborah@coviellocm.com Website: https://dropinceo.com LinkedIn: https://www.linkedin.com/in/deborahacoviello/ The Drop In CEO™ Podcast: https://podcasts.apple.com/us/podcast/the-drop-in-ceo/id1498953914?ls=1 Facebook: https://www.facebook.com/IlluminationPartnersLLC/ Twitter: @DropinCEO Instagram: @dropinceo YouTube: https://bit.ly/47GgMdn The CEO's Compass: https://bit.ly/OrderCEOCompass    Listen to Steve's guesting on The Drop In CEO™ Podcast: https://podcasts.apple.com/ph/podcast/the-drop-in-ceo/id1498953914?i=1000716049325    Ripple with Steve Harper Instagram: http://instagram.com/rippleon Facebook: https://www.facebook.com/rippleon X: https://twitter.com/rippleon Website: http://www.ripplecentral.com Stay in the loop by being a part of the Ripple mail list: https://ripplecentral.com/subscribe Join our ever-growing community of Ripplers in The Pond: https://ripplecentral.com/pond   #leadership #entrepreneurship #consultingbusiness #ceomindset #fractionalleadership #executivecoaching #womeninbusiness #businessgrowth #leadershipdevelopment #personaldevelopment #smallbusinessowner #authenticleadership #careertransition #businessstrategy #dropinceo #ceowhisperer #podcastinterview #professionalbranding #fromcorporatetoconsulting #therippleeffect

Episode 359: How to Actually Make Money on Social Media with Jade Warne Ready to actually make money from all the hours you're pouring into social media? This episode is your golden ticket. In this bonus chat, I'm joined by the magnetic Jade Warne—founder of the Small Business Growth Club, mum of three, and social selling superstar. Jade's built a $200K+ online income using nothing more than her phone, smart strategy, and a whole lot of heart. Now, she's sharing how you can do it too. Whether you're a service-based business, eComm queen, or bricks-and-mortar biz, this conversation is packed with timeless tips, a few truth bombs, and just the nudge you need to turn posts into profit. Jade's also one of our keynote speakers at the 2025 Social Media and Marketing Conference—so if you're on the fence about coming, this might just be the push you need to grab that ticket.

Break down the silos and boost your product launches! This episode reveals how syncing product and marketing teams early can sharpen positioning, shorten sales cycles, and create offerings your customers actually want.And don't forget! You can crush your marketing strategy with just a few minutes a week by signing up for the StrategyCast Newsletter. You'll receive weekly bursts of marketing tips, clips, resources, and a whole lot more. Visit https://strategycast.com/ for more details.==Let's Break It Down==05:16 Aligned Innovation through Collaboration10:16 Product Design: Who's It For?13:24 Product Development and Marketing Synergy15:17 Rapid AI Evolution and Adaptation19:35 End-to-End Platform Adoption21:50 Collaboration Between Product and Marketing25:23 "Align Marketing with Business Goals"29:01 Identifying Causes of Project Delays33:46 "Meeting Others Where They Are"==Where You Can Find Us==Website: https://strategycast.com/Instagram: https://www.instagram.com/strategy_cast/Facebook: https://www.facebook.com/strategycast==Leave a Review==Hey there, StrategyCast fans!If you've found our tips and tricks on marketing strategies helpful in growing your business, we'd be thrilled if you could take a moment to leave us a review on Apple Podcasts. Your feedback not only supports us but also helps others discover how they can elevate their business game!

In this episode of Tactical Empire, Sean talks about the Midyear Reset series, where goals are reevaluated across family, fitness, finances, and freedom. Discover how reflecting and adjusting your goals can get you back on track to success.

In this episode, Tyler talks about the hidden costs of chasing large, complex jobs and why scaling back changed the game for his business. He shares how finding the right project size gave him better profit margins, more control, and a healthier work-life balance.  Show Notes:  Understanding Ideal Project Size and Scope (0:00) The Power of Networking and Social Aspects (1:58) The Importance of Ideal Project Fit (5:45) Strategies for Profitable Project Management (10:10) Balancing Client Needs and Business Goals (20:44) Final Thoughts and Recommendations (25:31) Video Version: https://youtu.be/CLk9P4N_WiU   Partners:  Andersen Windows Buildertrend Velux Harnish Workwear  Use code H1025 and get 10% off their H-label gear   The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts:  Nick Schiffer  Tyler Grace  Podcast Produced By: Motif Media