Coffee with Jon: Caregiver Success

It’s a noisy market in Healthcare Technology. How can innovative healthcare companies connect with their key stakeholders? Often times, clinicians can become disconnected from the real people that there work is helping. As healthcare leaders how do we make sure the we, ourselves, and those we lead stay connected, on a human level, with the people we are helping? Today, we’re going to show how you can unleash the potential of using Digital Strategies in connecting with your healthcare audience. We’re having coffee with Christine Jacob. She brings more than 17 years of experience in Fortune 500 organizations leading global, regional and local roles focused on Digital. She is the founder of Digi-Bridges where she aims to help her customers adopt creative and innovative user engagement strategies, successfully connecting with their key stakeholders to create relevant and sustainable digital health solutions.

The State of Virtual Care: How are major healthcare providers creating the creating the future of integrated healthcare? We’re going to discuss how one of the largest healthcare providers in the country is delivering a frictionless patient experience by integrating access and navigation centers, care management and virtual care with technology across the continuum of care. Craig joined Ascension Texas in September 2017 as President and Chief Executive Officer for Ascension Seton in Austin and Ascension Providence in Waco. He’s also Senior Vice President for Ascension Health. Ascension Seton and Ascension Providence make up one of the largest health systems in Central Texas with more than 2,000 affiliated physicians, 12,000 associates, 150 sites of care, including 12 acute care hospitals and a wholly-owned health plan with over 250,000 covered lives. This includes the top children’s hospital in Central Texas, Dell Children’s Medical Center, and Dell Seton Medical Center at the University of Texas, Austin’s only Level 1 Trauma hospital. Craig oversees the strategic direction and operational leadership of this $2.3 billion health system. In addition to his responsibilities in Texas, Craig oversees Ascension Living, Ascension’s senior living and long-term care communities across the nation, and Ascension at Home, which delivers compassionate, personalized care to patients at home.

Imagine standing around in the middle of a huge cemetery. As you look around, what do you see? What do you hear? What do you feel? Rows of tombstones, a sea of names? Dates inscribed long ago? For Mike O’Krent, he sees thousands of stories never told, wisdom and life blessings never shared. Our loved ones, have life stories that need to be preserved and shared. But how do we do this? Mike is the author of the book, “A Conversation You’ll Never Forget: A guide to capturing a life story.” He is passionate about making sure that our loved one’s stories never die.

Our families deserve convenient access to affordable, high quality and customer-oriented healthcare. We all deserve better healthcare and the opportunity to achieve better health. Despite all the technology, cutting edge research, expertise, well-intentioned effort, and other resources we put into our healthcare system, we all continue to experience healthcare outcomes that fall far short of what we would like to believe. But, we have the ability – right now – to unleash the tremendous value that’s currently locked up in our current healthcare system, and deliver the type of healthcare we all want, expect, and deserve. If you want to be the disruptor rather than the disrupted, and wish to thrive in the emerging community-oriented, customer-centric, value-based healthcare market. Then you will want to learn how we can reframe Healthcare. Dr. Neuwirth is a physician executive and a nationally recognized thought leader in healthcare consumerism, patient-centered care redesign and value-based population health. He is the author of Reframing Healthcare: A Roadmap for Creating Disruptive Change.

As a family caregiver, you really are doing the Lord’s work. In many ways, you’ve stopped your whole world, perhaps moved to a new city so you can devote all of your resources caring for a loved one. But what happens when it’s over? Hopefully, they’ve recovered, but possibly, they’ve passed away. Your work as a family caregiver is finished, and you may now feel empty and lost. Today, we’re going to talk about that transition

Massaratis… This is a podcast for Family Caregivers, Academic Researchers, Healthcare Technology Innovators, Professional Caregivers, Social Workers, and Massaratis That’s right, I said, Massarratis…and Ferrarri’s Every race car driver needs a pit crew…a support team that helps them win the race. If you’re working in Healthcare, especially as a family caregiver, you probably feel like you are just trying to survive the next lap. You need a pit crew… But how do you identify your pit crew? How do you help them help you? On this episode, we are going to help you find your pit crew!

Currently, in much of society, we have a mental model or meme of “aging and disability” as a defecit model…what you can’t do. With the rapid developments in technology, especially around AI and Robotics, this model is changing. Today, we’re having coffee with Dr. Deborah Vollmer Dahlke. Deborah is both an Academic Researcher and entreprneuer. As an entrepenuer, she co-founded Zilliant, a successful enterprise pricing optimization software company, and led the firm in raising over $14 million in venture capitalization. Deborah is a Director with the Texas Life Science Foundation, and a leader in helping to develop Texas’ biotech ecosystem. On this episode, we are going to have a conversation about Robots, AI, adn Innovative Tech…and how these are creating new recipes for aiding and expanding Quality of Life for Older Adults.

It’s never a good thing when you need to get a hold of your doctor, and it’s always difficult. Even during an in-person visit, you only have a few minutes to speak with the doctor, and what happens if you think of “one last question” you wish you had asked as soon as you get home? HIPAA and other regulations certainly don’t help either. You can’t just send a quick text or email to your doctor…Or can you? Today, we’re going to be talking about the “WhatApp of Healthcare.” This technology provides a HIPAA Compliant framework of technology that simplifies healthcare and empowers patients to easily communicate with their doctors. In his book, Good to Great, Jim Collins talks about BHAGs: Big Hairy Audacious Goals. Our guest today is Clint Phillips, founder of Medici and his BHAG is “To be the world’s most inspiring & innovative healthcare company. 1 million doctors helping 1 billion patients.” His vision is to create technology that would revolutionize the way doctors provide care to their patients. And as a serial entrepreneur with a track record of success, Clint just may realize his vision.

Dementia is not a disease in itself. Rather, it is a broad name referring to a long-term and gradual deterioration of a person’s mental ability. The condition can be severe enough to obstruct the sufferer’s daily life. Put simply, dementia occurs when the brain cells stop working as they should, affecting the person’s ability to think, remember, and communicate. Its usual symptoms include the difficulty of reasoning and thinking, gradual memory loss, and deteriorating communication skills. As Family and Professional Caregivers it is important that we properly understand dementia so we can provide the best care to our patients and loved ones. Dr. Michael Chua is a physical therapist that pracitces in Homes, Skilled Nursing Facilities and Acute Care Hospital environments. His clinical interest involves pain management, geriatrics and dementia management. He is also the Chief Inspirational Officer for TN Therapy Outsource and the author of MisUnderstanding Dementia.

The thing that gets most businesses (including Senior Living Providers) into trouble more than anything else is assuming the way things worked before will continue to work. How do great Senior Living providers become even better? Do they need access to more and new information, or do they need an environment where they can look at existing conditions in different ways? Where can Senior Living providers…and vendors that serve them, go to ask hard questions and tackle difficult issues? Steve Moran is a nationally known and sometimes controversial writer and speaker in the senior living industry. He publishes the online senior living website Senior Housing Forum where the core value is to publish articles, videos, podcasts and other resources that help senior living providers do a better job serving residents, team members and the local marketplace community. He has developed and operated large and small senior living communities and has worked with senior living communities to create better more productive cultures.

Telehealth is an area of tremendous innovation. With the advancements in technology in recent years, world-class healthcare is becoming readily available in many hard to reach and underserved areas of our country. Behavorial Healthcare can never get enough attention. Often, it is a part of health that we forget about and then suffer from later as it manifests. Christine Certain serves as the Senior Director of Clinical Impact and Business Development at Children’s Home Society of Florida. She is a leader in innovative healthcare solutions and is responsible for overseeing clinical partnerships that increase efficiencies and drive the impact of health services. Christine led the implementation of telehealth business lines with more than 200 therapists and physicians. She is a recognized expert on breaking down barriers to care for Florida’s most underserved children.

As a Chief Medical or Compliance Officer, your work demands extreme attention to detail. In addition to the new technologies that are coming online on a daily basis, you have to manage the technologies that you are currently using. Despite technology innovator’s best efforts, recalls are and will continue to be a reality. Today, we’re going to have coffee with Guillermo Ramas and a conversation that focuses on improving care. We’re having coffee with Guillermo Ramas. Guillermo is developing healthcare innovations through data and technology. His company, Notisphere is helping healthcare professionals manage recall events and giving them back hundreds of hours of their time while reducing costs, and increasing patient safety.

For many family caregivers, the question each day is “how do I survive caregiving.” Today, we’re going to share not only how to “survive” caregiving, but how to survive with Sanity and a Sense of Humor. Our guest is going to share Real life stories, practical tips, and how healing humor will help you communicate better with your loved one. After his father suffered a massive stroke and his mother was diagnosed with Alzheimer’s, Jim found himself overnight in the Reverse Role of his Parents Parent. In ten years of caregiving, he’s learned to deal with hospitals, insurance companies, rehab centers, his father’s deafness and his mother’s dementia. Through it all Jim has kept his sanity and sense of humor…and in the process he forged a deeper, more intimate relationship with his parents.

Right now, the caregiving industry is having problems meeting the demand for care. There are not enough caregivers or people going into the field of caregiving, which pushes up the wages for the entire industry. Caregivers are also expected to know a unique combination of specialized skills to get the job done. Similar to nursing, caregivers are required to complete continued education and are expected to work difficult hours. As a result, caregivers are moving into different industries and choosing different career paths.

If you’re a family caregiver the thought of evaluating Assisted Living options can be overwhelming. Which facility is right for you and your loved ones? What questions do you need to ask other members of the family? How do you know if the facility is being run properly? You need the assistance of an expert that can help you navigate the process, and today, we are going to have that conversation with someone that has over 20 years of experience in the Assisted Living business and has helped thousands of families Navigate the Steps to find the right Senior Care for their loved one.

The Life of a Professional Caregiver can often be full of drama. The ups and downs of an emotional roller coaster that we experience each day with those we care for can create drama in the workplace. Today, we’re going to have coffee with Dennis McIntee. He’s the “Drama Free Guy.” He has helped hundreds of healthcare organizations transform their cultures by eliminating workplace drama. Dennis travels extensively working with leaders to uncover constraints and build roadmaps for growth to increase their bottom-line performance. As an expert in creating drama-free teams, he assists leaders in leveraging their time and resources more effectively through strategic planning. In short, Dennis is a caregiver for caregivers. Welcome to the show, Dennis.

Are you able to still laugh? I sure hope so. Well, you are listening to Coffee with Jon, Caregiver Success. We’re all about inspiring stories. Today we’re going to have coffee with Audette Rackley. Now, Audette is the author of “I Can Still Laugh, Stories of Inspiration and Hope from Individuals Living with Alzheimer’s.” In her book she shares the stories of 13 men and women and their personal struggles with Alzheimer’s and other forms of dementia. Now, you will be inspired by learning their secret that minimizes the effects of their illness and allows them to continue to live exciting, active lives.

What happens when circumstances change and you need to give up your career and become a Family Caregiver? As a professional journalist, Mary Anne shares her journey from career to caregiving. Mary Anne has a passion to create meaningful and memorable stories. Starting with her work in video and TV, she has produced news pieces for FOX and a hip-hop music history documentary for Bravo. Today she is going to share her personal story as a caregiver.

From the battlefield to brain health. Healthcare Technology innovation comes from many different sources. Learn how lessons treating wounded soldiers led one engineer to move from developing equipment to protect the brain to leading a team dedicated to making the brain healthy. After more than 20 years in engineering, Leanne Young joined the Center for BrainHealth to lead its Brain Performance Institute. Prior to joining the Brain Performance Institute, Leanne ran a division of Applied Research Associates, as a defense contractor, and helped establish human vulnerability as a core business area for that company. She worked with the Defense Advanced Research Projects Agency (DARPA) to lead the first clinical trials of blast-induced brain injuries and, working with the Office of Naval Research, she led the development of a computer model for planning the medical response to a blast attack on a ship.