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This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Chris Horvat, Senior Director of Clinical Informatics at UPMC, discussing the leveraging of generative AI and machine learning in healthcare. He also offers advice for emerging leaders on navigating the evolving digital health landscape.
In today's episode, Kevin chats with Jason Morin, Senior Director of Continuous Improvement and Engineering at ID Logistics. They discuss how technology, user experience, and continuous improvement intersect in today's warehouse operations. ID Logistics is a global 3PL operating across 18 countries with nearly 18 million square feet of space dedicated to e-commerce, FMCG, food and beverage, healthcare, high-tech, and more.Jason shares insights on ID's internal labor management system, its global AI initiative, and why he believes good user experience design is critical for warehouse management systems. He also reflects on lessons from the floor, from identifying process breakdowns to balancing technology with human capability, offering a candid look at how warehouses can adapt to rapid change while staying focused on what matters most—making work easier and more efficient for people.Learn more about The Brecham Group here. Get better visibility with Surgere. Follow us on LinkedIn and YouTube.Support the show
As I embark on a new work week, I'm quietly grateful for my Senior Director of All the Things. Order is a good thing. Order is holy. A chapter-a-day podcast from Nehemiah 7. The text version may always be found and shared at tomvanderwell.com.
I did an interview with Resh Sidhu, Senior Director of Innovation of Specs and Developer Marketing at Snap, at Snap's Developer Conference of Lensfest. See more context in the rough transcript below. This is a listener-supported podcast through the Voices of VR Patreon. Music: Fatality
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Rod Griffin. Senior Director of Public Education and Advocacy at Experian.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Rod Griffin. Senior Director of Public Education and Advocacy at Experian.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Rod Griffin. Senior Director of Public Education and Advocacy at Experian.
This episode features Don Campbell, Senior Director of Product Management at HID Global. He discusses how hospitals can shift from an enforcement mindset to a supportive, human-centered approach to safety, emphasizing collaboration, communication, and thoughtful visitor management to create secure yet welcoming environments for staff and patients.This episode is sponsored by HID Global.
Daniel is joined by Alex Burlak is Vice President of Test & Analytics at proteanTecs. With combined expertise in production testing and data analytics of ICs and system products, Alex joined proteanTecs in October, 2018. Before joining the company, Alex held a Senior Director of Interconnect and Silicon Photonics Product… Read More
The Center for Medical Simulation Presents: DJ Simulationistas... 'Sup?
Christian Balmer, an anesthesiologist and critical care doctor from Switzerland, joins us to look at the readiness of surgical teams in his organization to recognize and deal with cases that have gone beyond the capacity of the peripheral center to handle. Far from being a readiness plan around technical skills, the team discovers that it is the gray areas between intersecting teams and intersection institutions where the process of caring for the patient breaks down. Do the ICU teams at both hospitals agree about when is the right time to transfer the patient? Do the surgeons have training on stepping back and declaring that there is a crisis that needs to be managed via transport? Are there communication plans in place to make sure that the ICU has available beds, and to help the main hospital trust that when the peripheral group sends a patient, that patient has a real need for the ICU bed? Finally, we discuss aligning training programs from healthcare schools all the way to the hospital—if health systems are looking for teams that can talk to one another, work with patients, and provide care in a particular way, how can we make sure that the schools that are training future healthcare workers are in communication and prioritizing the skills and ability to learn that they will need to be ready for the job? -------------- Host & Co-Producer: Chris Roussin, PhD, Senior Director, CMS-ALPS (https://harvardmedsim.org/chris-roussin/) Producer: James Lipshaw, MFA, EdM, Assistant Director, Media (https://harvardmedsim.org/james-lipshaw/) Consulting and readiness with CMS-ALPS: https://harvardmedsim.org/alps-applied-learning-for-performance-and-safety Readiness Planning in Advances in Simulation: https://advancesinsimulation.biomedcentral.com/articles/10.1186/s41077-024-00317-z Dare to Be Ready on Spotify: https://open.spotify.com/show/72gzzWGegiXd9i2G6UJ0kP Dare to Be Ready on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
Japan's Top Business Interviews Podcast By Dale Carnegie Training Tokyo, Japan
“Leading is easy. Getting people to follow is the hard part”. “Listen first; don't pre-decide the outcome”. “Japan is a Swiss watch—change one gear and the whole movement shifts”. “Do nemawashi before decisions; ringi-sho is the runway, not red tape”. “Bring people back to Japan—networks mature with the country”. Chris LaFleur is Senior Director at McLarty Associates, the Washington, D.C. based strategic advisory firm. A career U.S. Foreign Service Officer, he served multiple tours in Japan—including Sapporo, Yokohama language training, and Tokyo in political and politico-military roles—worked on the staff of Secretary of State Al Haig, at the U.S. Mission to the UN, and at the U.S. Embassy in Paris focusing on Asia during the Soviet war in Afghanistan. He later became Deputy Director of the American Institute in Taiwan, returned to Tokyo as Deputy Chief of Mission under Ambassador Tom Foley, and served in Washington as the No. 2 in the Bureau of East Asian Affairs as well as a negotiator on alliance modernisation with Japan and South Korea. He was U.S. Ambassador to Malaysia in the Iraq War era, then Vice Chairman of JPMorgan Japan, and repeatedly served as President and Chairman at the American Chamber of Commerce in Japan (ACCJ). Today, he advises global firms on policy, regulatory, and political risk across Japan and the region. Chris LaFleur's leadership journey tracks the evolution of U.S.–Japan relations and the realities of making decisions inside complex systems. Beginning as a vice consul in Sapporo, he learned that listening precedes leading in Japan. Hokkaidō's standard Japanese, the step-by-step pace of regional life, and daily immersion built linguistic and cultural pattern recognition. That foundation scaled when he rotated through Yokohama language training and the Tokyo Embassy, where politico-military work brought alliance management into focus: with bases, communities, and bilateral policy layered together, decisions were not events but processes requiring consensus and continuity. Shifting to Washington to staff Secretary Al Haig offered a crash course in how policy gets made, while the UN posting and a Paris portfolio on Asia sharpened his systems view across capitals. Taiwan unlocked dormant Chinese language skills and reminded him that capability compounds with context. Returning to Tokyo as Deputy Chief of Mission under Ambassador Tom Foley, he saw that organisational power is distributed: success hinged on local staff with deep networks, continuity across rotating Americans, and steady, trust-building communication with home offices that wanted speed while Japan required sequence. As Ambassador to Malaysia during the second Iraq War, LaFleur had to explain and persuade amid public scepticism—learning again that legitimacy is earned by hearing concerns first. Transitioning to the private sector as Vice Chairman at JPMorgan Japan validated a surprising constant: large companies decide like large governments. He expected neat, calculated choices; he found coalitions, trade-offs, and path dependence. The lesson for leaders: map stakeholders, solicit ideas early, and let nemawashi do its work before the ringi-sho formalises momentum. In consulting today, he helps global executives reframe “risk” in Japan as uncertainty to be worked through with decision intelligence—aligning goals, mapping interdependencies, and testing scenarios before locking in. Japan, he says, is a Swiss watch: its precision is an asset, but every gear is linked. Leaders succeed by respecting that system—sequencing conversations, checking downstream effects, and ensuring consensus is genuine, not assumed. Technology can accelerate this work—digital twins for processes, collaborative platforms for traceable sign-offs—but tools must fit culture. Above all, bring people back to Japan; networks—and trust—rise with time. What makes leadership in Japan unique? Japan's operating model is sequence over speed. Nemawashi aligns stakeholders in advance; the ringi-sho codifies consensus; and downstream interlocks across compliance, customers, and partners mean details matter before decisions. Leaders must treat decisions as journeys, not moments, and recognise local staff as the critical path to progress. Why do global executives struggle? Headquarters often assumes top-down approvals equal action. In Japan, meetings with “the top” rarely move the machine unless the working levels are engaged. Foreign leaders also underestimate uncertainty avoidance embedded in tightly coupled processes—the “Swiss watch” effect—so a small tweak can ripple across functions and clients. Is Japan truly risk-averse? It is more accuracy-seeking than risk-averse. The system prizes predictability because errors propagate widely. What looks like reluctance is often prudent scenario-testing. Reframe risk as uncertainty management: clarify assumptions, run premortems, and build reversible steps that preserve harmony while enabling change. What leadership style actually works? Listening first. LaFleur emphasises not pre-deciding outcomes and actively soliciting ideas from Japanese colleagues. Credibility grows when leaders translate Japan's logic to HQ (and vice versa), sequence approvals, and sponsor inclusive consensus. Authority helps; empathy and patience deliver. How can technology help? Use decision intelligence to visualise interdependencies and simulate impacts. Digital twins of processes reveal where approvals, compliance, and client commitments intersect. Collaborative tools can make nemawashi transparent, while structured knowledge bases preserve networks as staff rotate. Tech should speed alignment, not bulldoze culture. Does language proficiency matter? Fluency amplifies effectiveness but isn't binary. Even partial competence builds sensitivity to context, omissions, and implied meaning. Leaders who grasp how Japanese sentences carry subject and object through context better “hear” what a yes might actually mean in terms of readiness. What's the ultimate leadership lesson? Inspire people to move together. Map the system, honour the culture, and turn listening into aligned action. Keep bringing talent back to Japan so relationships mature; in a consensus economy, trust is compounding capital. Author Credentials Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie “One Carnegie Award” (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. He has written several books, including three best-sellers — Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery — along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have also been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban “Hito o Ugokasu” Rīdā (現代版「人を動かす」リーダー). In addition to his books, Greg publishes daily blogs on LinkedIn, Facebook, and Twitter, offering practical insights on leadership, communication, and Japanese business culture. He is also the host of six weekly podcasts, including The Leadership Japan Series, The Sales Japan Series, The Presentations Japan Series, Japan Business Mastery, and Japan's Top Business Interviews. On YouTube, he produces three weekly shows — The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews — which have become leading resources for executives seeking strategies for success in Japan.
An NBA head coach and player are among 31 people who were arrested yesterday in the US in connection with two major federal gambling investigations which include illegal sports betting and allegedly rigged poker games. Terry Sheridan, Senior Director of News, WSHU Public Radio joined Pat Kenny to discuss all news stateside.
Movement That Matters: Motivation, Joy, and Wellness at Every Age with Dr. Sabrena Jo LIVE. LONG. BETTER! The Not Old Better ACE Interview Series Welcome to LIVE. LONG. BETTER: Live Longer, Age Better, OUR brand-new fitness feature from The Not Old Better Show and the American Council on Exercise. I'm Paul Vogelzang, and I'm honored to be with you today. You're hearing that familiar intro music, and I hope it brings you right into the space we've created for insight, optimism, and action. Today, we're talking about how to stay physically active—and mentally strong—as we age, and we've got just the guest to guide us. Joining me is Dr. Sabrena Jo, Senior Director of Science and Education at the American Council on Exercise. Dr. Jo has spent years studying the psychology of movement, with a deep focus on older adults. She'll walk us through the three psychological needs that keep us motivated: autonomy, confidence, and connection. And just as importantly, she'll share how exercise helps combat loneliness, and why being part of a supportive group can make all the difference. But that's not all—Dr. Jo will also explore something that goes far beyond any single workout: the 6 Pillars of Wellness, and how they work together to help us live longer, and age better. From emotional health to social support, these pillars form a whole-body, whole-life approach to lasting well-being. It's empowering, science-backed, and full of practical ideas. Let's dive in.
It's hard to overstate in influence of Cornell's Merlin on the growth of birding over the last few years. What began as a simple tool for helping people to identify bird photos has become so much more, reaching millions of nature enthusiasts and even some celebrities. Miyoko Chu. Senior Director of Science Communitcations at the Lab, and Alli Smith, Project Coordinator for Merlin, join us to talk about what it's like to be in the middle of one this massive movement for nature lovers. If you're interested in taking advantage of the sound recording workshop offered by Cornell and mentioned earlier in the conversation, American Birding Podcast listeners can save 40% using the discount code RecordMerlin40 at checkout through December 31, 2025. Also, the ABA mourns Tony Fitzpatrick, and welcome birders to Fort Myers this weekend. Subscribe to the podcast at Apple Podcasts, Spotify, or wherever you get your podcasts and please leave a rating or a review if you are so inclined! We appreciate it!
Today's guest calls traumatic brain injury (TBI) “a silent epidemic”, describing a common yet complex injury that, for many, presents with chronic symptoms. In this episode, host Rachel Land speaks with expert guest Dr. Kyla Pearce, Senior Director of Programs, Research & Operations for the LoveYourBrain Foundation – a national nonprofit that delivers evidence-based holistic health programs for the brain injury community. Because individual experiences of TBI vary widely, it can be a daunting thing to work with as a yoga teacher. Dr. Pearce talks about the under-appreciated importance of social support and the delicate balance of giving students agency without creating overwhelm. She also offers best practices for movement and breath work, and discusses the power of visualization. Listen in to learn how to use yoga as a healing modality for traumatic brain injuries. — Show Notes: Defining Traumatic Brain Injury (TBI) [3:38] Surprising causes of brain injury [5:28] Common symptoms of brain injury [6:21] The mission of the LoveYourBrain Foundation [12:45] Evidence-based research outcomes [17:14] Yoga for brain injury versus other trauma [19:29] Challenges for yoga students with TBI (and their teachers) [24:50] Balancing student agency and simplicity [33:23] Suggested practices [39:57] “Cognitive preparation” cueing [45:00] Preferred meditation and breath work techniques [47:32] How to know when students need up-regulation [55:23] Summing up, final takeaways [58:18] — Links Mentioned: Watch this episode on YouTube Learn more about LoveYourBrain's certification-level yoga teacher trainings, resources, and research-backed holistic health programs for TBI/concussion Learn more about LoveYourBrain Yoga for Traumatic Brain Injury, Level 1 & Level 2, 20-hr online training for yoga teachers, yoga therapists, and people in the brain injury community Learn more about LoveYourBrain Yoga for Health Professionals, 20-hr online training for clinicians Previous Yoga Medicine Podcast Episodes: Episode 47: Concussion Care with Dr. Daya Grant Episode 30: Trauma Informed Yoga with Dr. Ann Bortz Yoga for Concussions Online Course with Dr. Daya Grant You can learn more about this episode and see the full show notes at YogaMedicine.com/podcast-147. And you can find out more about insider tips, online classes, or information on our teacher trainings at YogaMedicine.com. To support our work, please leave us a 5-star review with your feedback on iTunes/Apple Podcasts.
Organizations strive to stay true to their mission.The Watauga Land Trust was formed in 1995, established by Appalachian State University students concerned with protecting Howard Knob, a mountain adjacent to the Town of Boone. The new organization raised local awareness about the unprecedented pace of development not just around Boone, but across North Carolina's northwestern mountains. These concerns galvanized the local community and in 1997 the Watauga Land Trust changed its name to High Country Conservancy and expanded its jurisdiction to include Ashe, Avery and Watauga counties. The organization's mission was “to protect the natural resources of Appalachia by conserving land with significant ecological, cultural, recreational, or scenic value in the North Carolina High Country.”In May of 2010, Blue Ridge Rural Land Trust based in West Jefferson, North Carolina and High Country Conservancy, based in Boone merged to create Blue Ridge Conservancy, a private, non-profit organization that has protected over 22,000 acres in Alleghany, Ashe, Avery, Mitchell, Watauga, Wilkes and Yancey Counties.In early October 2025, Blue Ridge Conservancy announced after 30 years of effort, it has secured the opportunity to purchase 73 acres on the north and east side of Howard Knob. This property adjoins the existing 5-acre park owned by Watauga County, and will protect the land forever and provide public access for nature-based recreation, including hiking and rock climbing. On this week's Mind Your Business, we speak with Eric Hiegl, BRC's Senior Director of Land Protection and Conservation Planning. We'll hear about how the organization's persistence saw them achieve their founding objective. We'll also discuss BRC's plans to enhance public access to this property in a manner that enhances outdoor recreation opportunities in storied area of Watauga County.Mind Your Business is written and produced weekly by the Boone Area Chamber of Commerce. Thanks to Blue Ridge Conservancy for providing historical context to this story. This podcast is made possible thanks to the sponsorship support of Appalachian Commercial Real Estate.Catch the show each Thursday afternoon at 5PM on WATA (1450AM & 96.5FM) in Boone.Join us for Passing the Torch: A Dialogue on Leadership Transition, November 3rd, from 5:30-8PM at the Appalachian Theatre of the High Country. Support the show
In this episode of Space for Life, host Tommy Thompson sits down with Meg Hunt, Senior Director of Strategic Services at Wycliffe Bible Translators USA, to explore how faith, technology, and community intersect in the mission to make God's Word accessible to every language on Earth.Meg shares Wycliffe's incredible progress toward its Vision 2025 goal—ensuring every language community has a Bible translation project in progress—and explains how AI is transforming translation work while maintaining a deep commitment to faithfulness and human oversight.Their conversation moves from the global mission of Wycliffe to personal reflections on faith, technology, and how communities can navigate the opportunities and challenges of AI together.Key TopicsWycliffe's mission to make God's Word available to every language and communityOver 7,000 languages worldwide, with more than 560 still without ScriptureThe story behind Vision 2025 and its bold goalHow AI supports translation while keeping humans at the centerPartnerships with local churches and communities worldwideBalancing innovation with integrity in faith-based workThe role of community and the church in navigating technologyHow AI can be both a tool for good and a challenge for discernmentPractical and personal reflections on using AI in daily lifeTimestamps:00:00 Introduction and Purpose of the Episode04:30 Meg's Journey to Wycliffe and Church Planting in Orlando12:10 The Mission and History of Wycliffe Bible Translators19:45 Vision 2025: Every Language, Every Community27:15 How AI is Changing Bible Translation36:40 Faithful Translation and the Importance of Human Oversight43:55 AI, Creativity, and Overcoming Global BarriersLove the show? Subscribe, rate, review, and share! http://tommythompson.org
In this dynamic episode of The Food Professor Podcast, presented by Caddle, co-hosts Michael LeBlanc and Dr. Sylvain Charlebois dive into the latest headlines shaping Canada's food and beverage sector before welcoming Kiran Mann, CEO of Brar's, one of North America's fastest-growing South Asian food manufacturers.The episode opens with a timely look at the hospitality boost from the Toronto Blue Jays' World Series run, a much-needed economic shot in the arm for restaurants and bars coast-to-coast. From there, Sylvain unpacks fresh Canadian inflation data, connecting global trade policy, tariffs, and drought-driven beef shortages to continued food-price volatility. He explains why Canadian beef prices will likely remain high until mid-2027, and how regional differences—from Saskatchewan's 5.5 percent food inflation to Ontario's 3.5 percent—highlight a widening national divide. The conversation also tackles layoffs at Molson Coors and Nestlé, changing consumer habits amid the Ozempic effect, and why Big CPG must reinvent itself as Canadians buy more locally produced goods. The duo rounds out the news rundown with an update on Agropur's cottage-cheese lockout and a surprising salmonella outbreak in dog treats, underscoring the need for better pet-food safety oversight.Then, Michael and Sylvain welcome Kiran Mann, an inspirational immigrant entrepreneur and visionary leader steering Brar's from family-run origins to a national and expanding international powerhouse. Mann shares her remarkable journey—from her roots in Amritsar, India, to leading a modern Canadian company that connects authentic Indian flavours with contemporary manufacturing innovation. She explains Brar's evolution across three categories—dairy, snacks, and sweets—including its beloved samosas, signature paneer, and pure-vegetarian veggie burgers.Mann introduces her proprietary “Harmonic System”—a leadership and operational philosophy grounded in balance, authenticity, and purpose. Her approach integrates people, process, and passion, ensuring that growth doesn't outpace culture or quality. The discussion explores how Brar's sustains traditional recipes while using food science to extend shelf life naturally, create sustainable packaging, and meet the needs of health-conscious, multicultural consumers. Looking ahead, Mann outlines her strategy of “depth and impact,” combining Canadian multiculturalism, sustainable supply chains, and bold U.S. expansion to make Brar's a global ambassador of modern Indian cuisine made in Canada. The Food Professor #podcast is presented by Caddle. About UsDr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph's Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre's Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
"Healthy birds leave the nest and strong leaders know when to let go." In this refreshingly candid episode, Heather sits down with Julie Cole, co-founder of Mabel's Labels and mother of six, for a real-deal conversation on parenting, leadership, and letting go of guilt. From building a wildly successful company while raising a big family to advocating for psychological safety in the workplace and at home, Julie brings wisdom, warmth, and straight talk about what it really means to lead without losing yourself in the process.
In this OmniTalk Retail Fast Five episode, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, hosts Chris Walton and Anne Mezzenga are joined by Alvarez & Marsal's Lisa Collier and Manola Soler to separate retail fact from fiction across five major headlines transforming the industry. From Walmart's groundbreaking partnership with ChatGPT to Ulta's curated marketplace launch, autonomous deliveries via Waymo, and the future of luxury retail, this episode covers it all. Plus, former Walmart EVP Marybeth Hays stops by for Five Insightful Minutes on how merchandising is evolving with AI, real-time shelf intelligence, and cross-functional collaboration.
In this episode, Steve Sorenson, Senior Director of Learning and Culture at Johnsonville, shares how intentional language, accountability, and empowerment form the backbone of a thriving organizational culture. Drawing from his leadership journey, Steve explores how redefining roles through clear language can unlock personal growth and drive team alignment. He unpacks Johnsonville's unique cultural framework where self-leadership, coaching, and communication are more than buzzwords and highlights the strategies they use to foster engagement at every level. From creating psychological safety to encouraging self-advocacy and feedback loops, Steve reveals how culture isn't just supported by HR, but built daily by every member of the organization. This episode is a guide for leaders who want to cultivate workplaces rooted in ownership, purpose, and trust. Additional Resources: Connect with Steve on LinkedIn Attend Unleashing Leaders University! Learn more about Unleashing Leaders Follow Unleashing Leaders on LinkedIn Connect with Lee on LinkedIn Follow Unleashing Leaders on Facebook Follow Unleashing Leaders on Instagram Key Takeaways: Johnsonville refers to its workforce as members, not employees. Words matter in defining organizational culture and relationships. High engagement scores reflect a strong organizational culture. Empowerment in decision-making is crucial for leadership development. Effective communication involves understanding interpretation, not just intention.
Discover how AI is revolutionizing the world of security in this episode of GRC Chats! We discussed the "210% rise in vulnerability findings" uncovered in the latest Hacker Powered Security Report with Laurie Mercer, Senior Director of Solutions at HackerOne. Laurie shares exclusive insights into the dramatic growth of AI-powered systems, the evolving landscape of vulnerabilities, and the rise of AI-enabled hack bots. Learn how organizations can adapt to this rapidly changing environment to stay ahead in Risk Management, Cyber Security, and ethical hacking.
Justin Patrie, Head of Credit Commentary & Research, and Sarah Repucci, Senior Director, Credit Commentary & Research, discuss emerging challenges for the AI-fueled US data center boom, covering investment, rising costs, impact on utilities and more.
Guest post by Paul Turley, Senior Director, ServiceNow Ireland Traditional customer relationship management (CRM) systems are becoming increasingly obsolete, leaving brands at risk of falling behind the competitive curve. Legacy platforms often create fragmented experiences and frustrated teams by operating in silos. Intelligent CRM is now crucial to unify sales, marketing, service, and operations to deliver seamless customer journeys. To truly transform CRM, organisations must adopt a true AI-first mindset - shifting from digital automation to intelligent, predictive, and proactive engagement. This mindset should be three pronged: rooted in continuous learning, empowered by automation and future-proofed through predictive insight. Business success in the era of AI-driven transformation depends on it. Your customer has changed, why hasn't your technology? We're at an inflection point, with the European CRM market expected to grow to $31.51bn by 2030. Businesses hope to modernise, meaning that CRM can no longer sit in the back office. Leaders need to rethink how they manage customer relationships as part of this, grasping AI as the catalyst for competitive advantage. Sales teams want best-in-class tools that let them self-serve and find qualified leads so that they can quote high-value deals quickly without red tape. At the same time, revenue operations and finance are under pressure to streamline fulfilment, handle contract changes smoothly, and eliminate manual handoffs. Too often though, data silos between marketing and sales systems, challenges with order fulfilment and complex contract changes have stood in the way of this. C-suite leaders across Europe and EMEA more broadly are starting to recognise that simply digitalisation processes won't deliver the customer experiences that set them apart from the competition. EMEA businesses, particularly in sectors like telecoms, finance, and manufacturing, are increasingly investing in agentic AI-enabled CRM to elevate customer experience and drive loyalty. Applying an AI mindset in practice Generative and agentic AI are becoming established as major value drivers in customer relationship management, with measurable impact on key KPIs such as cost reduction, faster resolution times, lower customer effort, and improved satisfaction. With agentic AI, ServiceNow is achieving 84% customer self-service and a threefold improvement in case deflection, saving support teams 400,000 labour hours. At the heart of this evolution is a shift in thinking, reimagining CRM as a living, learning system of action. This AI mindset is rooted in three core principles: 1. Continuous learning: Rather than remaining static, modern CRM systems are designed to evolve with every interaction. They gather and analyse data over time, enabling the system to become smarter, more responsive, and better attuned to customer needs. This is real-time data that can drive fast decisions and eliminate guesswork. 2. Automation: By removing repetitive and manual tasks, automation allows teams to focus on more meaningful, high-value work. This not only improves efficiency but also enables deeper, more purposeful engagement with customers. 3. Predictive insight: AI gives businesses the ability to anticipate customer needs before they arise, using data-led signals to tailor experiences and services at scale. At a macro level, this enables automatic work order creation, intelligent scheduling and dispatch, proactive service, and AI-driven process mining. At a micro level, this level of personalisation strengthens satisfaction, loyalty, and long-term value with the customer. Bringing this vision to life requires a CRM platform where AI, data, and workflows are deeply integrated. Agentic AI goes beyond basic automation. It can reason, decide, and act, either with human oversight or independently, delivering richer and more dynamic customer experiences. With structured workflows in place, agentic AI systems can handle everythi...
Cardinals Senior Director of Field Operations Bill Findley, Kevin doesn't know the Oregon Trail, and Dave Murray's forecast!- h3 full 1883 Tue, 21 Oct 2025 21:10:24 +0000 O4cYjTJgvO4fhukcc8DXSZThwIzJPW2v comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Cardinals Senior Director of Field Operations Bill Findley, Kevin doesn't know the Oregon Trail, and Dave Murray's forecast!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government
Have you been told that Medicare and Medicare Advantage (MA) patients who have difficulties with activities of daily living (ADLs) are appropriate for inpatient status if their hospital stay crosses a second midnight? What direction have you received about “discharge effectuation?” Are your physicians keen on placing the majority of their patients into inpatient status because they want to prevent delivery of an expensive hospital bill? During the next live edition of Talk Ten Tuesdays, Dr. Juliet Ugarte Hopkins, the Chief Medical Officer for Phoenix Medical Management, will report on issues that have captured her interest as she discusses these, and other hot topics of misdirection and misinformation often encountered in the healthcare landscape.The popular broadcast will also feature these instantly recognizable panelists, who will report more news during their segments:CDI Report: Cheryl Ericson, Senior Director of Clinical Policy and Education for the vaunted Brundage Group, will have the latest clinical documentation integrity (CDI) updates.Social Determinants of Health: Tiffany Ferguson, CEO for Phoenix Medical Management, Inc., will report on the news that is happening at the intersection of medical record auditing and the SDoH.The Coding Report: Christine Geiger, Assistant Vice President of Acute and Post-Acute Coding Services for First Class Solutions, will report on the latest coding news.News Desk: Timothy Powell, ICD10monitor national correspondent, will anchor the Talk Ten Tuesdays News Desk.
In this episode of Wharton Tech Toks, Debbie Cheng (Wharton MBA Class of 2026) sits down with Avanthika Ramesh, Senior Director of Product Management for Agentforce at Salesforce (Wharton MBA Class of 2025). They dive into Avanthika's career journey from engineering at Berkeley to building AI-driven products at Salesforce, including her work on chatbots, Web3, and generative agents.Avanthika shares insights on what it takes to succeed in product management, how to lead cross-functional teams, and why she chose to pursue her MBA while continuing to work full-time. From evolving chatbots into intelligent AI agents to balancing corporate keynotes with Wharton coursework, her story is packed with lessons on leadership, learning, and navigating ambiguity.
In an industry where tradition often outweighs transformation, building trust and influence is the foundation for earning long-term credibility and needs to start from within. In today's must-listen episode of the CMO Series podcast, Eugene speaks with Jennifer Stokes, Senior Director of Marketing and Business Development at Shipman & Goodwin, to explore her long-awaited insights into the importance of earning trust and credibility internally. With nearly two decades at the firm, Jen brings a unique perspective on what it takes to earn trust in a legacy-driven law firm. From navigating leadership dynamics to championing the role of marketing at the strategic table, Jen has played a key role in reshaping how BD and marketing are perceived and prioritized. Eugene and Jennifer cover: How the role of Marketing has evolved during her 17 years at Shipman & Goodwin Jen's approach to building internal trust and influence in a relationship-driven industry The value of having strategic thought partnerships Jen's partnership achievements including cultural and mindset shifts How to build long-term credibility
In Episode 47, of Season 5 of Driven by Data: The Podcast, Kyle Winterbottom was joined by Mike Leverington, Senior Director of Data & Analytics at Skyscanner, where they discuss the evolving landscape of data analytics in the era of AI, which includes;How AI and GenAI are transforming not only the way we work but the way we think, impacting creativity and originality across the workforce.Why the decline of junior and entry-level data roles is reshaping the traditional career ladder in data.The societal and ethical implications of AI-driven workforce changes.How the automation of foundational work could affect how the next generation of data professionals learn and develop.How leaders can strike the right balance between “future-fitting” now and managing the risks of waiting.The implications of AI becoming a key trainer of the workforce, and what that means for learning, upskilling, and talent development.The potential risks smaller businesses face in the AI race against well-funded competitors.Whether the industry is over-talking “data value” and what that means for real business impact.Why a persistent gap remains between how data teams define value and what executives actually care about.The lessons from the “bold claims” era when inflated ROI promises were needed to secure investment.How organisations can hedge their bets in a rapidly shifting AI landscape.What an “AI-ready culture” truly looks like and why it matters for long-term...
October 21, 2025 ~ Doug Johnson, Senior Director of Business Development for Cruise and Tour, joins Kevin to preview his trip to Portugal next year. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
Register for the Exiles in Babylon conference! April 30-May 2, 2026.Join me on Patreon for Bonus Episodes, Extra Innings, Discounted Tickets and more! Daniel Yang serves as the Senior Director of Global Mission and Church Movements for World Relief. Prior to that he was the director of the Church Multiplication Institute at the Wheaton College Billy Graham Center. Daniel has been a pastor, church planter, engineer and technology consultant. He has planted churches in Detroit, Dallas, Toronto, and Chicago, either as the lead planter or through recruiting, training, assessing, and mentoring church planters. Daniel is a sought-after conference speaker, missional strategist, consultant, and co-author of Inalienable: How Marginalized Kingdom Voices Can Help Save the American Church (InterVarsity, May 2022) and Becoming a Future-Ready Church: 8 Shifts to Encourage and Empower the Next Generation of Leaders (Zondervan, October 2024).See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode, we delve into the recent political scandal surrounding Virginia Attorney General candidate Jay Jones, whose controversial text messages have sparked outrage. Congressman Ben Cline joins us to discuss the implications of Jones' remarks, the current state of the Democratic Party, and the ongoing government shutdown. Later, Alfonso Aguilar, the Senior Director of Government Affairs for Defending Education, discusses the alarming state of civics education in America. Alfonso shares insights on how the left has influenced school curricula, promoting a narrative that undermines American values and institutions. We explore the importance of restoring civics education and the role of the citizenship test in fostering a love for the country among new citizens. Finally, we welcome Dr. Chad Walding, co-founder and chief culture officer at NativePath, to discuss the importance of sunlight for our health. Dr. Walding shares insights on how natural sunlight affects our bones, immune system, and mood, and why we should reconsider our relationship with the sun. He highlights the benefits of sun exposure and the dangers of relying too heavily on sunscreen while also addressing the impact of dietary choices, particularly seed oils, on our ability to absorb vitamin D. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Yesterday marked the two-year anniversary of the U.S. withdrawal from Afghanistan. Around 80,000 Afghans were relocated during the withdrawal, and many do not have a pathway to permanent citizenship here in the United States. To get a sense of those immigration challenges and the potential for congressional action on those issues, Bryce Klehm sat down with Shala Gafary, the Managing Attorney of Project: Afghan Legal Assistance at Human Rights First, and Jennifer Quigley, the Senior Director of Government Affairs at Human Rights First. They talked about the current legal status of those relocated persons in the United States, the challenges faced by those still in Afghanistan, and the potential passage of the Afghan Adjustment Act, a bill that could help alleviate some of those legal obstacles.To receive ad-free podcasts, become a Lawfare Material Supporter at www.patreon.com/lawfare. You can also support Lawfare by making a one-time donation at https://givebutter.com/lawfare-institute.Support this show http://supporter.acast.com/lawfare. Hosted on Acast. See acast.com/privacy for more information.
Nicole Forsgren created the most widely used frameworks for measuring developer productivity—DORA and SPACE. She wrote the foundational book Accelerate and is about to release her newest book, Frictionless, a practical guide for helping teams move faster in the AI era. She's currently Senior Director of Developer Intelligence at Google.We discuss:1. Why most productivity metrics are a lie2. Signs that your engineering team could be moving much faster3. Why AI accelerates coding but developers aren't speeding up as much as you think4. AI's impact on engineers getting into “flow”5. Her framework for building and scaling a developer experience team6. The three components of developer experience: flow state, cognitive load, and feedback loops—Brought to you by:Mercury—The art of simplified finances: https://mercury.com/WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs: https://workos.com/lennyCoda—The all-in-one collaborative workspace: https://coda.io/lenny—Where to find Nicole Forsgren:• Twitter: https://twitter.com/nicolefv• LinkedIn: https://www.linkedin.com/in/nicolefv/• Website: https://nicolefv.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Nicole Forsgren(05:09) The concept of developer experience (DevEx)(08:33) Flow state and cognitive load in the age of AI(12:02) Challenges in measuring productivity with AI(21:19) The importance of developer experience for business value(22:20) Common issues and solutions in developer experience(26:49) Signs your eng team is moving too slow(29:52) How AI is improving productivity(33:32) Real examples of productivity improvements(36:35) Introducing her new book, Frictionless(43:40) How to get started building a DevEx team(45:15) The impact of forming developer experience teams(46:15) How to measure the impact of DevEx teams(48:53) Measuring the impact of AI tools on productivity(55:16) Survey design for developer experience(57:59) Popular AI tools for developers(59:08) Bringing a product mindset to DevEx improvements(01:00:40) AI corner(01:02:33) Lightning round and final thoughts—Referenced:• How to measure and improve developer productivity | Nicole Forsgren (Microsoft Research, GitHub, Google): https://www.lennysnewsletter.com/p/how-to-measure-and-improve-developer• DORA: https://dora.dev/• The SPACE framework: A comprehensive guide to developer productivity: https://getdx.com/blog/space-metrics/• Measuring developer productivity with the DX Core 4: https://getdx.com/research/measuring-developer-productivity-with-the-dx-core-4/• Gloria Mark's website: https://gloriamark.com/• Taking Flight with Copilot: https://dl.acm.org/doi/10.1145/3589996• DevEx in Action: https://spawn-queue.acm.org/doi/10.1145/3639443• CodeX: https://openai.com/codex/• Devin: https://devin.ai/• Abi Noda on LinkedIn: https://www.linkedin.com/in/abinoda/• DX is joining Atlassian: https://getdx.com/blog/dx-is-joining-atlassian/• GitHub Copilot: https://github.com/features/copilot• Cursor: https://cursor.com/• The rise of Cursor: The $300M ARR AI tool that engineers can't stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell• Gemini Code Assist: https://codeassist.google/• Claude Code: https://www.claude.com/product/claude-code• The AI-native startup: 5 products, 7-figure revenue, 100% AI-written code | Dan Shipper (co-founder/CEO of Every): https://www.lennysnewsletter.com/p/inside-every-dan-shipper• Love Is Blind on Netflix: https://www.netflix.com/title/80996601• Shrinking on AppleTV+: https://tv.apple.com/us/show/shrinking/umc.cmc.apzybj6eqf6pzccd97kev7bs• Ninja Creami: https://www.amazon.com/Ninja-NC301-CREAMi-Containers-Bundle/dp/B0BLGR5JPV/• Jura coffee maker: https://www.amazon.com/Jura-Nordic-Automatic-Coffee-Machine/dp/B0CF65BFZ1/—Recommended books:• Frictionless: https://developerexperiencebook.com/• DevEx Workbook: https://developerexperiencebook.com/#workbook• Outlive: The Science and Art of Longevity: https://www.amazon.com/Outlive-Longevity-Peter-Attia-MD/dp/0593236599• Back Mechanic: https://www.amazon.com/Back-Mechanic-Stuart-McGill-2015-09-30/dp/B01FKSGJYC• How Big Things Get Done: The Surprising Factors That Determine the Fate of Every Project, from Home Renovations to Space Exploration and Everything in Between: https://www.amazon.com/How-Big-Things-Get-Done/dp/0593239512/• The Undoing Project: A Friendship That Changed Our Minds: https://www.amazon.com/dp/B01KBM82M4/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com
Host Jim Tate welcomes Louis Hyman for a conversation on AI in Healthcare. Louis has played a significant role in numerous health information technology firms serving in roles such as President, CEO Chief Technology Officer, and Senior Director of Engineering. He has been around the block more than a few time and now provides consulting services to the healthcare domain. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen
FOLLOW RICHARD Website: https://www.strangeplanet.ca YouTube: @strangeplanetradio Instagram: @richardsyrettstrangeplanet TikTok: @therealstrangeplanet EP. # 1268 Pagan Shadows: Ancient Gods Reborn in Woke America In this riveting episode of Strange Planet, Pastor Lucas Miles unveils a chilling reality: the ancient pagan gods like Baal and Moloch haven't vanished—they've reinvented themselves in the guises of social justice, gender ideology, and environmentalism. As America hurtles toward a full-scale pagan revival, Miles exposes how Hollywood glorifies witchcraft, celebrities cast spells, and youth swap Bibles for tarot cards. With insights from his collaboration with the late Charlie Kirk, who penned the foreword to his book Pagan Threat, Miles delivers a stark diagnosis and a bold battle plan: deepen discipleship, reclaim the public square, and resist the encroaching darkness. Is "woke" ideology a religion in disguise? GUEST: Pastor Lucas Miles is a bestselling author of Woke Jesus and Pagan Threat, a fearless voice exposing spiritual threats in modern culture. As Senior Director of Turning Point USA Faith, he collaborated closely with Charlie Kirk, who hailed him as a "warrior for Christ." Host of Church and State on Epoch Times and co-host of The Church Boys podcast, Miles has interviewed stars like Mario Lopez, Kathie Lee Gifford, and Jim Caviezel. Featured on Fox News, Newsmax, and CBN, he equips Christians to combat pagan revivals through discipleship, evangelism, and cultural engagement. WEBSITE: https://lucasmiles.org BOOK: The Pagan Threat: Confronting America's Godless Uprising SUPPORT OUR SPONSORS!!! FABRIC BY GERBER LIFE Life insurance that's designed to be fast and affordable. You could get instant coverage with no medical exam for qualified applicants. Join the thousands of parents who trust Fabric to help protect their family. Apply today in just minutes at meet fabric dot com slash STRANGE TESBROS We're a small business built by Tesla owners, for Tesla owners. Everything we do is about helping our customers customize, protect, and maintain their ride — whether it's through our products or YouTube how-tos and reviews. We're running an exclusive giveaway you won't want to miss! Enter now for your chance to win a DIY PPF Full Body Wrap kit tailored to your ride — either the Model Y Juniper or the Cybertruck. This prize is worth up to $2,500 and gives you the ultimate choice: Colored PPF. Clear Matte or Gloss PPF. Or even a Vinyl Wrap option for the Cybertruck Go to tesbros.com and use code POD15 for 15% off your first order. https://station.page/tesbros/contest/richardsyrettsstrange HIMS - Making Healthy and Happy Easy to Achieve Sexual Health, Hair Loss, Mental Health, Weight Management START YOUR FREE ONLINE VISIT TODAY - HIMS dot com slash STRANGE https://www.HIMS.com/strange MINT MOBILE Premium Wireless - $15 per month. No Stores. No Salespeople. JUST SAVINGS Ready to say yes to saying no? Make the switch at MINT MOBILE dot com slash STRANGEPLANET. That's MINT MOBILE dot com slash STRANGEPLANET BECOME A PREMIUM SUBSCRIBER!!! https://strangeplanet.supportingcast.fm Three monthly subscriptions to choose from. Commercial Free Listening, Bonus Episodes and a Subscription to my monthly newsletter, InnerSanctum. Visit https://strangeplanet.supportingcast.fm Use the discount code "Planet" to receive $5 OFF off any subscription. We and our partners use cookies to personalize your experience, to show you ads based on your interests, and for measurement and analytics purposes. By using our website and services, you agree to our use of cookies as described in our Cookie Policy. Learn more about your ad choices. Visit megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://strangeplanet.supportingcast.fm/
In this episode, we talk with Richard Xie, Senior Health Economist at RA Capital, and Gunnar Esiason, Senior Director of Patient Engagement at Raven (RA Capital Ventures), about value frameworks in pharma. We unpack how Generalized Cost-Effectiveness Analysis (GCEA) builds on traditional Cost-Effectiveness Analysis (CEA) and differs from ICER's model. The conversation explores what these approaches mean for pricing, access, and patient voice—especially in rare and high-innovation settings. Through the Cidara CD388 flu drug case, we discuss how assumptions shape value and trade-offs from manufacturer and patient perspectives. The episode highlights how evidence, incentives, and outcomes align—or conflict—in today's system, and what reforms could better connect value frameworks to affordability and equitable access. Richard Xie, Senior Health Economist, RA Capital Management Gunnar Esiason, MBA, MPH, Senior Director, Head of Patient Engagement and Patient-Centered Innovation, Raven (RA Capital Ventures) Patient-Centered Value Assessment Models Episode 26: Sarah Emond, ICER Peter Kolchinski, The Great American Drug Deal NICE (UK) CDA (Canada) Australia CHAP Trikafta ICER Report on Cystic Fibrosis No Patient Left Behind GCEA Calculator Boomer Esiason Foundation Aurora Biosciences Most-Favored-Nation Drug Pricing Order Questions or comments? Email comments@prescriptionforbetteraccess.com. Follow us on X, LinkedIn, YouTube, and Threads.
“Work with a partner instead of just a vendor. Your success is our success. We feel very strongly about that.” - Mark MajeskeThank you for tuning in to The CUInsight Network, with your host, Robbie Young, Vice President of Strategic Growth at CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guests on today's show are Mark Majeske, SVP Faster Payments at Alacriti, and Matt Kinne, Senior Director of Market Solutions at Zelle. Mark and Matt discuss the partnership between Alacriti and Zelle and how the alliance benefits credit unions in offering peer-to-peer (P2P) payment services to their members. They explain that Zelle has become a household name and an expected service for consumers, with nearly 80% even saying instant payments are the most important feature their financial institution can offer.In our conversation, we highlight how Zelle helps credit unions address the challenges they face in P2P payments, challenges such as members using external apps such as Venmo. Their directory-based approach allows credit unions to bring that business back into their ecosystem. Offering Zelle as an option also helps credit unions strengthen their position as a trusted partner compared to fintech apps by taking advantage of their existing brand, security, and personal service.As we wrap up the episode, Mark, Matt, and I discuss the growing use of Zelle by small businesses, which now make up 15% of Zelle's total transactions, presenting an opportunity for credit unions to deepen relationships with local businesses. Our discussion also outlines the benefits of using Zelle via Alacriti as opposed to going direct, including Alacriti's role as a true partner, managing integration complexity, and providing a faster time to market! Enjoy my conversation with Mark Majeske and Matt Kinne! Find the full show notes on cuinsight.com.Connect with Mark:Mark Majeske, SVP Faster Payments at Alacritialacriti.com Mark: LinkedInAlacriti: LinkedIn | Instagram | Threads | Facebook | TwitterConnect with Matt:Matt Kinne, Senior Director of Market Solutions at Zellezelle.com Matt: LinkedInZelle: LinkedIn | Instagram | Facebook | YouTube | Twitter
In this episode, host Heather Horn sat down with Mardi McBrien, Senior Director at the World Business Council for Sustainable Development (WBCSD), during New York Climate Week to discuss the evolving world of sustainability reporting. The conversation covers how companies are navigating fragmented frameworks, the growing importance of transition plans, and the movement toward greater simplification and integration of reporting. In this episode, we discuss:1:15 – The role of the WBCSD and the focus on corporate performance7:24 – Challenges companies face in a compliance-driven reporting environment12:28 – Breaking down silos across functions and topics and integrating sustainability into strategy24:15 – Transition plans and the credibility of business strategies29:00 – Global baseline progress and alignment across reporting frameworks41:22 – Key themes from the New York Climate WeekAs mentioned in today's podcast, check out When less equals more: rethinking sustainability reporting for insights from the roundtable discussion on the sustainability reporting landscape hosted by the WBCSD, London Stock Exchange Group, and Principles for Responsible Investment.Looking for the latest developments in sustainability reporting? Follow this podcast on your favorite podcast app and subscribe to our weekly newsletter to stay in the loop for the latest thought leadership on sustainability standards.About our guestMardi McBrien is Senior Director, Enhancing Transparency, Corporate Performance & Accountability (CP&A) at the World Business Council for Sustainable Development. Mardi leads the Enhancing Transparency Track, a key initiative that supports members in navigating complex regulatory developments, delivering transparent and decision-useful reporting, and fostering long-term value creation. Mardi brings a wealth of expertise with over 15 years of leadership in sustainability disclosure and reporting. Most recently, she served as the Chief of Strategic Affairs and Capacity Building at the IFRS Foundation.About our hostHeather Horn is the PwC National Office Sustainability and Thought Leader, responsible for developing our communications strategy and conveying firm positions on accounting, financial reporting, and sustainability matters. In addition, she is part of PwC's global sustainability leadership team, developing interpretive guidance and consulting with companies as they transition from voluntary to mandatory sustainability reporting. She is also the engaging host of PwC's accounting and reporting weekly podcast and quarterly webcast series.Transcripts available upon request for individuals who may need a disability-related accommodation. Please send requests to us_podcast@pwc.comDid you enjoy this episode? Text us your thoughts and be sure to include the episode name.
We used to believe only humans could solve messy, high-stakes customer problems. But what happens when AI Agents prove they can do this too?In this episode, Declan Ivory, VP of Support at Intercom, and Natalie Hurst, Senior Director of Customer Success at Nuuly, unpack how, with AI handling ever more complex customer interactions, the world of customer experience is being reshaped and what this shift means for leaders, human teams, and the trust customers place in AI.Watch this episode on YouTube:Follow the people:https://www.linkedin.com/in/decivory/https://www.linkedin.com/in/natalie-hurst-8a1712b/Newsletter:Sign up for The Ticket on LinkedIn: A newsletter bursting with insights and advice for support leaders who are navigating the shift to AI-first CS. https://www.linkedin.com/newsletters/the-ticket-7158151857616355328/Say hi:LinkedIn: https://www.linkedin.com/company/intercom/X: https://x.com/intercomhttps://www.fin.aiSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week's guest is Patrick Pretorius, Senior Director of Enterprise Shipper sales at DAT. Patrick provides unique insight, drawing on his extensive international experience that began in Cape Town, South Africa, and included working across multiple continents with steamship lines, global 3PLs, and other transportation providers. In our conversation Patrick outlines the distinctions between managing ocean and truck shipping, particularly regarding the challenges of treating freight as a commodity. He addresses how shippers are transforming procurement by focusing on continuity of supply, rationalizing carrier bases, making strategic shifts in their allotment of asset-based carriers and brokers, and leveraging dynamic pricing technology (such as the "buy now" or "best offer" approach) to execute shipments. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Today's episode of the Punk CX podcast is a three-part episode featuring conversations I had with Vinod Muthukrishnan, the VP & COO for the Webex Customer Experience Business Unit at Cisco, Chang Chang, a Senior Director of Product for Cloud CX Solutions at Cisco and a Cisco Webex customer - Patrick Cornish, a Senior Network Engineer specialising in collaboration Architecture and Engineering at BancFirst, while at WebexOne recently in San Diego. We talk about their highlights from the event, what stood out for them from the slew of announcements and their views about some of the big challenges that organisations are facing in trying to improve their customer service and experience, particularly when it comes to harnessing the potential that new AI-powered innovations offer. This interview follows on from my recent interview – The State of Customer Engagement – Interview with Chris Koehler of Twilio – and is number 558 in the series of interviews with authors and business leaders who are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.
Service Business Mastery - Business Tips and Strategies for the Service Industry
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In this Quick Hit, we continue our Creative Series, focused on the issues facing creative agencies today and how they need to evolve to stay relevant. Our 9th special guest is Sam Baier, Senior Director, Brand at Elevate. They're a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. Tune into the full episode here
Ruth O'Brien, Senior Director of AI Support at Intercom, and Declan Ivory, VP of Customer Support at Intercom, dive into Fin Procedures – a powerful new way for Fin AI Agent to handle complex, multi-step queries. Hear how Intercom's own support team is using Procedures in practice, and the impact customers are seeing so far – from higher resolution rates to improved CSAT.Learn more about Procedures here: https://fin.ai/proceduresWatch this episode on YouTube:Follow the peoplehttps://www.linkedin.com/in/ruthieob/https://www.linkedin.com/in/decivory/NewsletterSign up for The Ticket on LinkedIn: A newsletter bursting with insights and advice for support leaders who are navigating the shift to AI-first CS. https://www.linkedin.com/newsletters/the-ticket-7158151857616355328/Say hiLinkedIn: https://www.linkedin.com/company/intercom/X: https://x.com/intercomhttps://www.fin.aiSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Host Ed Crooks talks to Jason Liu, Chief Executive of Wood Mackenzie and co-author (with Chief Analyst Simon Flowers) of a new book, Connected, about the fast-changing world of energy. They are also joined by Sunaina Ocalan, formerly Senior Director for Corporate Strategy & Climate at the oil and gas company Hess, now Senior Analyst and Co-Head for Americas Energy & Transition at Bernstein Research. Together, they explore how energy leaders can plan, invest and operate operate in a world where different sectors, technologies and geographies are interconnected in more powerful and complex ways than ever before.They talk about the language of “the energy transition”, and whether it can lead to misconceptions. Global demand for hydrocarbons is still growing, and they will continue to play a critical role in our energy system for decades to come, even as new supply from renewables and other low-carbon sources surges higher. A wider appreciation of that reality is driving a shift from siloed thinking about individual sectors to integrated solutions. For example, companies are increasingly looking at pairing solar and storage with gas generation to meet demand from data centers for reliable low-carbon power.Sunaina takes us inside the the thinking of energy leaders as they assess strategies and investment decisions. She sets out a practical approach to scenario analysis, with “exit ramps” so companies can pivot as facts change. The aim isn't to predict one future, but to be ready for a range of possible outcomes. That means balancing the advantages and disadvantages of a wide range of technologies, and taking a strategic view through short-term fluctuations as far as possible. Effective decision-making is impossible without reliable data. Jason warns about three traps: using too little real data, leaning on synthetic/modelled data without ground truth, and poor integration across different sectors. Data collection technology is advancing rapidly, and with sensors, satellites and market intelligence, decision-makers can increasingly see what's really happening with precision and granular detail, often in real time.Then there's AI. Like other industries, the world of energy is being transformed by the tools that have become available over the past few years. Scenario runs have been cut from months to minutes, with hundreds of models combined to give a comprehensive coherent picture. AI tools can even assess the best models to use on particular data sets: a capability Jason calls hyper-modelling. And still there is a vital role for human intelligence and judgement, to find and interpret the information that the AI tools miss. The challenges in the energy sector today are vast. It is a cliche to say that uncertainty is higher than ever, but today it genuinely seems true. The pace of innovation in AI is changing the world in ways that have never been seen before. But the opportunity is vast, too. The energy industry will need $75 trillion or more in investment over the next 25 years, to meet ever-growing demand while reducing the impact on the environment. The businesses that succeed in making the most of this opportunity will be the ones that get three things right: the right data, the right AI capabilities, and the right people, all brought together to deliver actionable insights. Download the book (free): Connected: Bringing predictability to the increasingly uncertain world of energy.Let us know what you think. We're on X, at @theenergygang and Bluesky, at @theenergygang.bsky.social. Make sure you're following the show so you don't miss an episode.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In the midst of an all-out assault on the rule of law, many are seeking opportunities to get involved in their communities to fight for our democracy. We've heard from members of our network who are interested in running for office or are considering for the first time finding their way to elected service. Rebecca Dussich of Buckeye Justice Forum joins Lindsay Langholz to discuss the impact of downballot elected officials, particularly judicial officials, and what potential candidates should consider as they approach a possible run for office.Join the Progressive Legal Movement Today: ACSLaw.orgHost: Lindsay Langholz, Senior Director of Policy and ProgramGuest: Rebecca Dussich, State Director, Buckeye Justice ForumLink: Running for Office, ACSLink: Buckeye Justice Forum Link: Find Your Ballot, Vote411Visit the Podcast Website: Broken Law Podcast Email the Show: Podcast@ACSLaw.org Follow ACS on Social Media: Facebook | Instagram | Bluesky | LinkedIn | YouTube -----------------Broken Law: About the law, who it serves, and who it doesn't.----------------- Production House: Flint Stone Media Copyright of American Constitution Society 2025.
While the N2K team is observing Indigenous Peoples' Day, we thought you'd enjoy this episode of the Threat Vector podcast from our N2K Cyberwire network partner, Palo Alto Networks. New episodes of Threat Vector release each Thursday. We hope you will explore their catalog and subscribe to the show. Join David Moulton, Senior Director of Thought Leadership for Unit 42, as he sits down with Kyle Wilhoit,Technical Director of Threat Research at Unit 42, for an intimate conversation about the evolution of hacker culture and cybersecurity. From picking up 2600: The Hacker Quarterly magazines at Barnes & Noble and building beige boxes to leading threat research at Palo Alto Networks, Kyle shares his personal journey into the security community. This conversation explores how AI and automation are lowering barriers for attackers, the professionalization of cybersecurity, and what's been lost and gained in the industry's maturation. Kyle offers practical advice for newcomers who don't fit the traditional mold, emphasizing the importance of curiosity, soft skills, and intellectual humility. Kyle Wilhoit is a seasoned cybersecurity researcher, with more than 15 years of experience studying cybercrime and nation-state threats. He's a frequent speaker at global conferences like Black Hat, FIRST, and SecTor, and has authored two industry-respected books: Hacking Exposed Industrial Control Systems and Operationalizing Threat Intelligence. As a long-standing member of the Black Hat US Review Board and an adjunct instructor, Kyle is deeply involved in shaping both cutting-edge research and the next generation of cybersecurity professionals. Connect with Kyle on LinkedIn Previous appearances on Threat Vector: Inside DeepSeek's Security Flaws (Mar 31, 2025) https://www.paloaltonetworks.com/resources/podcasts/threat-vector-inside-deepseeks-security-flaws War Room Best Practices (Nov 07, 2024)https://www.paloaltonetworks.com/resources/podcasts/threat-vector-war-room-best-practices Cybersecurity in the AI Era: Insights from Unit 42's Kyle Wilhoit, Director of Threat Research (Jan 11, 2024)https://www.paloaltonetworks.com/resources/podcasts/threat-vector-cybersecurity-in-the-ai-era-insights-from-unit-42s-kyle-wilhoit-director-of-threat-research Learn more about Unit 42's threat research at https://unit42.paloaltonetworks.com/. Related episodes: For more conversations about AI's impact on cybersecurity, career development in security, and insights from Unit 42 researchers, explore past episodes at https://www.paloaltonetworks.com/podcasts/threat-vector. Join the conversation on our social media channels: Website: http://www.paloaltonetworks.com/ Threat Research: https://unit42.paloaltonetworks.com/ Facebook: https://www.facebook.com/LifeatPaloAltoNetworks/ LinkedIn: https://www.linkedin.com/company/palo-alto-networks/ YouTube: @paloaltonetworks Twitter: https://twitter.com/PaloAltoNtwks About Threat Vector Threat Vector, Palo Alto Networks podcast, is your premier destination for security thought leadership. Join us as we explore pressing cybersecurity threats, robust protection strategies, and the latest industry trends. The podcast features in-depth discussions with industry leaders, Palo Alto Networks experts, and customers, providing crucial insights for security decision-makers. Whether you're looking to stay ahead of the curve with innovative solutions or understand the evolving cybersecurity landscape, Threat Vector equips you with the knowledge needed to safeguard your organization. Palo Alto Networks Palo Alto Networks enables your team to prevent successful cyberattacks with an automated approach that delivers consistent security across the cloud, network, and mobile. http://paloaltonetworks.com Learn more about your ad choices. Visit megaphone.fm/adchoices
About this episode: Buprenorphine is a highly effective medication used for treating opioid use disorder. But accessing this lifesaving prescription can be challenging. In this episode: Jeff Hom and Marlene Lira talk about the critical role of buprenorphine in reducing overdose deaths and the role pharmacies can play in improving access. Guests: Jeff Hom, MD, MPH, is the Medical Officer for Science and Policy in the Substance Use Services section of the San Francisco Department of Public Health. He is also a DrPH student in Health Policy and Bloomberg Fellow at the Johns Hopkins Bloomberg School of Public Health. Marlene C. Lira, MPH, is the Senior Director of Research at Workit Health, a multi-state telemedicine treatment provider for evidence-based addiction care, and a doctoral candidate in Health Policy & Management at the Johns Hopkins Bloomberg School of Public Health. Host: Lindsay Smith Rogers, MA, is the producer of the Public Health On Call podcast, an editor for Expert Insights, and the director of content strategy for the Johns Hopkins Bloomberg School of Public Health. Show links and related content: Pharmacy Barriers to Receiving Buprenorphine Among Patients Undergoing Telemedicine Addiction Treatment—JAMA Network Open Prescribing Buprenorphine By Telehealth: Lessons From San Francisco Amidst A Changing Regulatory Landscape—Health Affairs The New Federal Regulations Aimed Making Methadone More Accessible—And Less Stigmatizing—Public Health On Call (April 2024) Transcript information: Looking for episode transcripts? Open our podcast on the Apple Podcasts app (desktop or mobile) or the Spotify mobile app to access an auto-generated transcript of any episode. Closed captioning is also available for every episode on our YouTube channel. Contact us: Have a question about something you heard? Looking for a transcript? Want to suggest a topic or guest? Contact us via email or visit our website. Follow us: @PublicHealthPod on Bluesky @JohnsHopkinsSPH on Instagram @JohnsHopkinsSPH on Facebook @PublicHealthOnCall on YouTube Here's our RSS feed Note: These podcasts are a conversation between the participants, and do not represent the position of Johns Hopkins University.
This Farm4Profit episode brings listeners a deep dive into the science and story of Sea Energy Agriculture, tracing how ocean minerals have moved from experimental hydroponic plots in Florida to practical, profitable farm programs across North America.Guests Lynn Hoover, Senior Director of Agronomy and Commercial Sales, and Michael Sileck, Commercial Sales Leader for Sea-90 and Baja Gold Salt Co., join the hosts to share how the 90+ balanced minerals and trace elements found in ocean water can rebuild soil vitality, elevate livestock performance, and close the loop between soil, plant, and human health.Listeners will discover:The Origins – How Dr. Maynard Murray, a medical doctor and physiologist, pioneered ocean-water research, proving that sea solids could rejuvenate mineral-deficient soils and improve the health of animals and humans alike.Modern Application – How Sea-90 brings those findings into modern agriculture with naturally balanced ocean minerals—5x more mineral content than competitors and the lowest sodium levels of any salt available.Real-World Results – Case studies showing improved crop performance in grass, grain, and bean programs, and measurable gains in livestock health and fertility when using Sea-90 as part of feeding and pasture systems.The Big Picture – How the Sea-90 approach supports regenerative agriculture by reconnecting soil health, plant nutrition, animal vitality, and ultimately human well-being.The conversation also explores practical takeaways:What sets ocean minerals apart from conventional fertility inputs.How Sea-90 integrates into current crop and livestock operations.Common misconceptions about mineral programs—and how science and on-farm data dispel them.Why balanced mineralization is foundational for nutrient density, yield stability, and long-term profitability. Want Farm4Profit Merch? Custom order your favorite items today!https://farmfocused.com/farm-4profit/ Don't forget to like the podcast on all platforms and leave a review where ever you listen! Website: www.Farm4Profit.comShareable episode link: https://intro-to-farm4profit.simplecast.comEmail address: Farm4profitllc@gmail.comCall/Text: 515.207.9640Subscribe to YouTube: https://www.youtube.com/channel/UCSR8c1BrCjNDDI_Acku5XqwFollow us on TikTok: https://www.tiktok.com/@farm4profitllc Connect with us on Facebook: https://www.facebook.com/Farm4ProfitLLC/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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