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Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/pps_paubox_spotify*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!LINKS:*Some links are affiliate links. A percentage of purchases come back to me and help my channel immensely!
If you want 2026 to feel different, your systems have to change — not your personality, not your caffeine intake. In this episode, I'm walking you through the practice systems that actually save time, reduce chaos, and keep you out of that constant “I'll fix it later” mode.I break down what a system really is, why most private practice owners don't realize what's broken, and how overwhelm usually shows up right when your practice starts growing. Whether you're brand new or already busy, this episode helps you build a foundation that can scale without burning you out.We focus on the three core systems every practice needs from day one: how potential clients become real clients, how you communicate in a way that's ethical and sustainable, and how money moves through your business without stress or confusion.In this episode, I cover:How to design a “potential client to client” system that reduces friction and increases show-upsWhy your communication system has to be HIPAA-compliant and fit your nervous systemHow to build a money exchange system before your first client ever walks inThe difference between “shiny” marketing and “sticky” systems that actually convertIf your practice feels reactive, scattered, or harder than it needs to be, this episode will help you rebuild your systems so your business can support you, not drain you.If you want ongoing CE credit, leadership support, and real-world training you can actually apply, the Step It Up Membership is where this work deepens over time. Get your step by step guide to private practice. Because you are too important to lose to not knowing the rules, going broke, burning out, and giving up. #counselorsdontquit.
Jenny Bristow and Vice President of Data & Technology Mark Brandes of Hedy & Hopp discuss their proprietary solution, Epic UTM Connect*, developed to help healthcare marketers bridge the long-standing data gap between digital marketing campaigns and patient acquisition and revenue within their Electronic Health Record (EHR) system. They explain the challenges of achieving true marketing ROI in a privacy-forward world and detail how this one-time project allows for patient-level attribution and improved performance measurement.Episode notes:The Data Disconnect: Hedy & Hopp created Epic UTM Connect to help healthcare marketers overcome the persistent struggle to access and show true business impact data (patient appointments, revenue) versus engagement metrics marketers can break down by UTM parameters.What Epic UTM Connect Is: A tool that captures UTM parameters from digital campaigns, packages them, and securely inserts them into the Epic patient record.Achieving True ROI: The ability to track a patient's journey from a marketing touchpoint all the way through appointment and fulfillment to calculate the return on investment (ROI).Easy & Fast Implementation: The tool is fast and lightweight to implement and doesn't require Hedy & Hopp to gain analyst access to Epic. Implementation only requires access to website analytics and the CMS.Technology & Compliance: The solution is HIPAA compliant and secure, leveraging the healthcare organization's existing Business Associate Agreement (BAA) with Epic. It works with any web analytics platform (Google Analytics, Adobe Analytics, Site Improve, etc.) by pulling data directly from the website.Use Case Requirements: The solution's effectiveness is dependent on the organization having a consistent and well-defined UTM parameter strategy in place.Attribution Limitations: The tool primarily provides last-touch attribution, meaning it will not capture the source of every conversion and will show gaps in the full multi-touch patient journey.Standalone Value: Epic UTM Connect is a standalone, one-time implementation that is valuable for improving visibility and does not require healthcare marketing teams to use other Epic marketing tools.Learn more about Hedy & Hopp's Epic capabilities: https://hedyandhopp.com/our-expertise/epic-for-healthcare-marketing/ Contact Hedy & Hopp to chat with us about how Epic UTM Connect can support your marketing efforts: https://hedyandhopp.com/connect-with-us/ Connect with Jenny:Email: jenny@hedyandhopp.comLinkedIn: https://www.linkedin.com/in/jennybristow/Connect with Mark:Email: mark.brandes@hedyandhopp.com LinkedIn: https://www.linkedin.com/in/markbrandes/ If you enjoyed this episode, we'd love to hear your feedback! Please consider leaving us a review on your preferred listening platform and sharing it with others.*Epic®, Epic Systems, and related product names and logos are trademarks or registered trademarks of Epic Systems Corporation. This content is not affiliated with, sponsored by, or endorsed by Epic Systems Corporation.
Okay. This show today is part of our Relentless Health Value "The Inches Are All Around Us" series. This Inches Talk is a metaphor for finding all those little places where there is healthcare waste as a first step in an effort to excise all these little pockets of waste. For a full transcript of this episode, click here. If you enjoy this podcast, be sure to subscribe to the free weekly newsletter to be a member of the Relentless Tribe. Shane Cerone said this phrase during episode 492, and I loved it because there are inches all around us for sure. And the thing with all these inches that we're gonna talk about today and last week and next week and the week after that, yeah, these are inches that actually you could cut them. And there are millions and billions of dollars, and you actually improve patient care. You improve clinical team experience. Also, you're cutting out friction and making it easier to do the right thing to care for patients. These are no-brainer kinds of stuff if your North Star is better and more affordable patient care, but they are also somebody else's bread and butter in a "one person's cost is another person's revenue" kind of way. So, yeah … what makes perfect common sense might not be as easy as it might look on paper, as we all know so well. So, last week we dug into all of the inches of expensive friction that develop when stakeholders interact—like, a clinical organization and a payer and a plan sponsor, self-insured employer. They try to get paid or pay. They try to direct contract because what will be found fast enough is that the data is not the data is not the data, as Mark Newman talked about last week (EP496); and a dollar is not a dollar is not a dollar. Again, you'll find this out fast enough. All of you know when you talk to entities up and down the patient journey or across the life of a claim, otherwise known as a healthcare transaction. It's mayhem to get a claim paid often enough. Each stakeholder comes in with their own priorities and views and accounting methods and various rollups. I like how Stephanie Hartline put it. She wrote, "Healthcare … moves through many hands without a rail that preserves truth along the way. Attribution breaks, and truth gets reassembled later. The difference isn't capability—it's infrastructure. Line-item billing ≠ line-item settlement." Or I also like how Chris Erwin put it. He wrote, "When the blueprint isn't standardized, you aren't scaling. You're just compounding chaos." And yeah, then all of a sudden when there's no through line, there's no rail that connects all the data to the data to the data, or all the dollars to the dollars to the dollars. Suddenly 30% of any given healthcare transaction goes to trying to straighten it all back out again—to reassemble it, as Stephanie said. It's like unleashing 100 chaos monkeys and then having to pay to recapture them all. Listen to the show with David Scheinker, PhD (EP363) from last year about "Hey, how about we all just use the same template and avoid a lot of this." Or read Zeke Emanuel's book about how the USA should potentially consider copying the Netherlands model because they have private insurance. But they cut admin costs 75% or something like that. Oh, right … through standardization. Jesse Hendon summarized this the other day. He wrote, "Providers don't need armies of coders to fight 50 different insurance rule books [when you have some standardization here]." I say all this to say after recording the episode with Mark Newman from last week, I have become intently fascinated by what goes on in this non-standardized or otherwise friction points between stakeholders. There are a lot of inches in this gray area land of confusion. This show today digs into one of them, which is what does it take to process a claim? Just technically. What are the pipes involved to submit a claim and, again, get paid for it, which is a healthcare transaction—just simply the technology moving the data around—even if everything in the pipes is a non-standardized hot mess. Because just fixing up the processing and the pipes here—again, while this doesn't solve the entire data isn't a data isn't a data or a dollar isn't a dollar isn't a dollar problem—if we can just cut out some of the processing and the moving the data around costs, just this all by itself is $6 billion a year worth of inches. Plus, as an added bonus, fix up the pipes for better data flow and now patient care can be faster if, for example, the prior auth or etc. processes transpire faster. And clearinghouses have entered the chat. But you know, when clearinghouses come up, at least in my world, when the clearinghouse word gets dropped, it's usually accompanied by like a puff of smoke because no one is quite sure what those guys do all day. So, we all sort of look at each other in the conversation and move on. Lucky for me and possibly you if I've managed to suck you into my web of intrigue, I ran into Zack Kanter from Stedi, a new clearinghouse, who agreed to come on the pod here and aid my exploration into this demarcation zone between stakeholders. So, let's start here. What is a clearinghouse? Well, a clearinghouse is the same thing as a switch when we're talking about pharmacy data transfers, if you're familiar with that terminology and that's helpful. But either way, in the conversation with Zack Kanter that follows, Zack will explain this better; but clearinghouses are like a hub, maybe, that connects all the payers with all the providers. So, if you want an eligibility check or you wanna submit a claim or do a prior auth of the payer, whatever you're trying to do, get paid, you as an EHR system or a doctor's office or an RCM (revenue cycle management) company, you don't have to set up your own personal data connection with every single payer out there. You don't have to go through all the authentications and the BAAs (Business Associate Agreements) and map all the fields and set up the 100 SOC 2–compliant APIs (application programming interfaces). Instead, you can hook up to one clearinghouse, and then that clearinghouse connects with everybody else. So, most medical claims transactions have a clearinghouse in the middle, like an old-timey telephone operator routing your claim or denial or approval of that claim or eligibility check or whatever to the right place. And unfortunately, old-timey telephone operator is a pretty apt metaphor, depending on which clearinghouse you're using. Anyway, Zack Kanter told me that the price to just send and receive an electronic little piece of data in healthcare through a clearinghouse costs about 1,000 times more than any other industry would pay. Like, if you do an eligibility check, that's gonna cost 10 to 15 cents per. The trucking industry pays that much for 1,000 such data transfers. They would riot if someone asked them to spend a dollar for 10 data transfers. That'd be ridiculous in their eyes. But in healthcare, all these dimes add up to, again, $6 billion a year—them's some inches there—which also equal delays in payment and patient care. Now you might be thinking, "Oh, well, maybe it costs this much because healthcare is so much more complicated than trucking or whatever." Well, turns out the opposite is true: Because of HIPAA, ironically enough, healthcare is, in fact, much more standardized (we were talking about standardization before); but healthcare is actually much more standardized than many other industries due to HIPAA's administrative simplification rules, which mandate a universal language for transactions—the pipes I'm talking about now. So, actually, for as much as I was just kvetching about chaos monkeys, compared to other industries, the baseline construct here is actually much more orderly than, for example, the trucking industry or whatever, like Amazon or Walmart has to deal with with their millions of vendors. Now—and here's a really big point, especially for self-insured employers—you know who the main customer is for a lot of the more programmatic, the newer kinds of clearinghouses? I'll tell you: newer digital entities who do RCM (revenue cycle management) for provider organizations, and that can be great if you're a practice just trying to keep up with payer denials and expedite patient care. But look, all you plan sponsors and self-assured employers and maybe unions out there, the more RCM purveyors start working with programmatic clearinghouses, the more you not doing programmatic prepayment integrity programs with unconflicted third-party prepayment integrity vendors who are as hooked into the data streams and the clearinghouses as the RCM vendors are, the more, as I said last week, increasingly you're bringing an ever more rusty knife to a gunfight. So, that is certainly something to consider. There's a whole episode next week about this with Mark Noel from ClaimInsight. Or if you just can't wait, go back and listen to the show with Kimberly Carleson (EP480) just for the gist of it, or the one with Dawn Cornelis (EP285) from a few years ago. They're talking post-payment integrity programs, but a lot of the same rules apply. The show today is sponsored by Aventria Health Group, as usual. But I do want to say that we got some very appreciated financial support from Stedi, the only programmable healthcare clearinghouse. And here is my conversation about all of the inches that are all around us, specifically in the healthcare data pipes, with Zack Kanter, who is the CEO and founder over at Stedi. Also mentioned in this episode are Stedi; Shane Cerone; Mark Newman; Stephanie Hartline; Chris Erwin; David Scheinker, PhD; Zeke Emanuel, MD, PhD; Jesse Hendon; Mark Noel; ClaimInsight; Kimberly Carleson; Dawn Cornelis; Aventria Health Group; Preston Alexander; Eric Bricker, MD; and Kada Health. For a list of healthcare industry acronyms and terms that may be unfamiliar to you, click here. You can learn more at stedi.com. You can also follow Zack and Stedi on LinkedIn. Zack Kanter is the founder and CEO of Stedi, the only programmable healthcare clearinghouse. Stedi has raised $92 million from Stripe, Addition, First Round, USV, Bloomberg Beta, and other top investors. He has previously appeared on podcasts, including In Depth by First Round Capital, Invest Like the Best, Village Global, and Rule Breaker Investing. 09:47 What things are being paid for that we might not be aware we're paying for in healthcare? 12:09 Why HIPAA actually makes healthcare more standardized than other industries. 15:35 How healthcare is ahead in some ways and behind in others. 18:03 Where do the 4 to 5 days come from in healthcare transaction processing? 20:39 Why these transaction delays affect care delay. 23:14 EP482 with Preston Alexander. 23:18 EP472 with Eric Bricker, MD. 27:10 How should the process work from the time a provider clicks "validate"? 30:19 Why is the clearinghouse the right place to solve all these issues? 31:41 Why are we where we are in terms of these issues? 35:28 Why people should be looking at their clearinghouse costs. 36:59 What to know about Stedi. You can learn more at stedi.com. You can also follow Zack and Stedi on LinkedIn. @zackkanter discusses #healthcaretransactions and #clearinghouses on our #healthcarepodcast. #healthcare #podcast #financialhealth #patientoutcomes #primarycare #digitalhealth #healthcareleadership #healthcaretransformation #healthcareinnovation Recent past interviews: Click a guest's name for their latest RHV episode! Mark Newman, Stacey Richter (INBW45), Stacey Richter (INBW44), Marilyn Bartlett (Encore! EP450), Dr Mick Connors, Sarah Emond (EP494), Sarah Emond (Bonus Episode), Stacey Richter (INBW43), Olivia Ross (Take Two: EP240)
Are missed patient calls causing headaches for your front desk and costing your practice money?This episode unveils a game-changing solution for practice owners and staff: integrating AI and Voice Assist technology to optimize phone call conversions. Michael sits down with Ryan Johnson from CallRail, who brings over a decade of expertise in call tracking and attribution. Together, they explore how next-gen AI is revolutionizing the traditionally manual (and often chaotic) world of front office operations. Ryan breaks down how CallRail's conversational intelligence leverages keyword detection and data analytics, providing actionable insights to not only track marketing success but proactively qualify patient leads in real time.The conversation dives into the evolution of call management, spotlighting CallRail's AI agent: a tireless virtual assistant ready to interact with patients via phone, SMS, or chat, even booking appointments around the clock. Ryan walks us through a practical blueprint for onboarding Voice Assist, starting with after-hours coverage and steadily expanding its role, all while guaranteeing HIPAA compliance and data security. If missed calls, overwhelmed staff, or wasted marketing dollars have been pain points in your practice, this episode offers a clear path to higher conversions and a superior patient experience!What You'll Learn in This Episode:The biggest challenges dental practices face with phone call management and missed opportunitiesHow AI-powered Voice Assist can answer calls and book appointments 24/7Practical steps to implement conversational AI in your practice at your own paceUnderstanding Voice Assist and its capabilities across voice, SMS, and chat channelsHow to maintain HIPAA compliance and data security with AI solutionsThe proven ROI and operational benefits of integrating advanced call tracking technologyWays to improve patient experience while reducing the workload on your front desk staffHow to start leveraging AI to capture every potential lead without extra ad spendTune in now to discover how Voice Assist can help your dental practice capture more leads and enhance patient care (all with less stress on your team.)Sponsors:CallRail: Never miss a call again! Voice Assist answers and qualifies every inbound call 24/7, so you capture every new patient. Try the 14 day free trial for our listeners at: https://sta.mx/m2wxClick the image for a 14 day free trial!Guest: Ryan JohnsonBusiness Name: CallRailCheck out Ryan's Media:Website: https://sta.mx/m2wxLinkedIn: https://www.linkedin.com/in/ryandjohnson/Host: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/Join this podcast's Facebook Group: The Dental Marketer SocietyLove the Podcast? Let Us Know How We're Doing on Apple Podcasts!
In the security news: KVMs are a hacker's dream Hacking an e-scooter Flipper Zero alternatives The best authentication bypass Pwning Claude Code ForiSIEM, vulnerabilities, and exploits Microsoft patches and Secure Boot fun Making Windows great, again? Breaching the Breach Forum Congressional Emails unsolicited Instagram password reset requests - Is Meta doing enough to secure the platform? LLMs are HIPAA compliant? Threat actors target LLM honeypots Visit https://www.securityweekly.com/psw for all the latest episodes! Show Notes: https://securityweekly.com/psw-909
professorjrod@gmail.comIn this episode of Technology Tap: CompTIA Study Guide, we delve into the critical role of security governance in building secure organizations. Learn how governance frameworks—comprising policies, standards, procedures, and playbooks—transform strategic intent into consistent, auditable actions that both teams and auditors rely on. Whether you're preparing for your CompTIA exam or aiming to develop essential IT skills, understanding these governance principles is key to effective tech exam prep and technology education. Join us as we break down complex concepts in an easy-to-understand way, helping you succeed in your IT certification journey and beyond.We start with clear definitions that make exam questions and real-world decisions easier. Policies set high-level rules and expectations. Standards add measurable technical requirements like encryption strength and logging baselines. Procedures translate both into step-by-step action, and playbooks coordinate who does what, in what order, using which tools. Along the way, we compare external frameworks such as ISO 27001, NIST 800, PCI DSS, and FIPS with internal standards that tailor controls to your environment.Privacy law isn't a side quest; it shapes everything. We demystify GDPR, CCPA, FERPA, HIPAA, and COPPA, and clarify roles that exams love to test: the data owner who sets classification and usage, the data controller who defines purpose and lawful basis, the data processor who acts for the controller, and the data custodian who protects and maintains data without deciding how it's used. You'll learn practical cues to spot each role fast and avoid common pitfalls.Finally, we dig into change management as a risk control function. Its goal is to minimize risk while implementing changes, with impact analysis, approvals, testing, and rollback plans. Automation and orchestration can speed response and reduce error, but only when guided by policy and enforced by standards. Expect memorable exam tips, grounded examples, and a framework you can use right away on the job.If this helped sharpen your Security+ prep or your day-to-day practice, subscribe, share the show with a colleague, and leave a quick review. Your feedback helps more learners tap into technology with confidence.Support the showArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod
In the security news: KVMs are a hacker's dream Hacking an e-scooter Flipper Zero alternatives The best authentication bypass Pwning Claude Code ForiSIEM, vulnerabilities, and exploits Microsoft patches and Secure Boot fun Making Windows great, again? Breaching the Breach Forum Congressional Emails unsolicited Instagram password reset requests - Is Meta doing enough to secure the platform? LLMs are HIPAA compliant? Threat actors target LLM honeypots Show Notes: https://securityweekly.com/psw-909
In the security news: KVMs are a hacker's dream Hacking an e-scooter Flipper Zero alternatives The best authentication bypass Pwning Claude Code ForiSIEM, vulnerabilities, and exploits Microsoft patches and Secure Boot fun Making Windows great, again? Breaching the Breach Forum Congressional Emails unsolicited Instagram password reset requests - Is Meta doing enough to secure the platform? LLMs are HIPAA compliant? Threat actors target LLM honeypots Visit https://www.securityweekly.com/psw for all the latest episodes! Show Notes: https://securityweekly.com/psw-909
Join us LIVE on Mondays, 4:30pm EST.A weekly Podcast with BHIS and Friends. We discuss notable Infosec, and infosec-adjacent news stories gathered by our community news team.https://www.youtube.com/@BlackHillsInformationSecurityChat with us on Discord! - https://discord.gg/bhis
What if understanding risk actually gave you more freedom to grow your practice—not more fear? In this episode of the Uncaged Clinician Podcast, host David Bayliff sits down with Dr. Michael Uzar, PT, founder of Rehab Risk Consulting, for a powerful conversation on risk management, business ownership, and non-traditional career paths for clinicians. Michael shares his journey from PTA to PT to health system risk manager—and how those same clinical skills translate into protecting practices from liability, licensure issues, and reputation damage. Together, they break down what risk management really is, why it matters for rehab business owners, and how proactive communication and strong relationships can reduce the likelihood of lawsuits and patient fallout. You'll also learn: Why most clinicians overestimate risk—and how that fear can stall growth The difference between liability insurance and true risk management Common blind spots for practice owners (HIPAA, social media, informed consent, patient termination, and more) How transparency, apology, and trust can protect both patients and your business Why clinicians' skills are far more transferable than they think—and how to step into non-clinical roles with confidence Whether you're a new or seasoned practice owner—or a clinician exploring non-traditional paths—this episode will help you think like a risk manager without becoming paralyzed by fear. Learn more about Michael's upcoming CEU courses, certifications, and consulting at RehabRiskConsulting.com or email Michael directly at muzar@rehabriskconsulting.com You can also follow Michael on Instagram at @rehab_risk_consulting As always, if this episode brought you value, share it with a fellow clinician or business owner—and help more professionals break free from the cage. At UNCAGED CLINICIAN, we offer short term guidance to help you to get started in your practice or to help the seasoned owner problem sovle through a particular challenge. Schedule a call with us to learn more at uncagedclinician.com/schedule Be sure to check out resources we have available on-line at uncagedclinician.com
OpenAI and Anthropic make a play for the health industry; meanwhile, Apple had its best year ever.Starring Tom Merritt and Robb DunewoodShow notes can be found here. Hosted on Acast. See acast.com/privacy for more information.
Why did ChatGPT go all in on health.... twice?
Even the best clinicians can find themselves in the middle of a malpractice claim, not because they are bad dentists or surgeons, but because their documentation and follow-up were not strong enough to defend the care they provided. In this episode of Everyday Oral Surgery, host Dr. Grant Stucki welcomes back recurring guest Dr. Vic Martel, a general dentist practicing in Florida, to discuss the two most effective ways to avoid malpractice claims. They delve into the realities of dental malpractice, the true meaning of “standard of care,” and why meticulous documentation may be your strongest defense. Dr. Martel talks about his years of experience as an expert witness, the most common types of cases he sees, and how simple decisions around referrals, notes, and informed consent can significantly change outcomes for both patients and providers. Hear practical advice on preventing avoidable problems, handling complications when they do occur, and building charting habits that protect your patients, your license, and your peace of mind. Tune in now!Key Points From This Episode:Learn how Dr. Martel first became involved in malpractice defense work. Uncover the biggest myths and misconceptions around being an expert witness.Find out what “standard of care” actually means in legal terms.Explore how poor or missing clinical notes can sink an otherwise defensible case.Why digital templates can create a false sense of security and should not be relied on.The trends in malpractice cases: rise in nerve injury and implant complication cases.How Cone Beam Computed Tomography (CBCT) scans can make or break cases.Discover a simple framework for writing better notes around complications.Unpack the concept of “shared liability” and what not to say in front of a patient. Insights into different defense strategies and how to effectively mitigate risk. Understand how digital and AI tools can support documentation of informed consent. Why phone calls and text exchanges should be documented on HIPAA-compliant platforms.Dr. Martel's final takeaways and advice for dentists. Links Mentioned in Today's Episode:Dr. Victor Martel on LinkedIn — https://www.linkedin.com/in/victor-martel-dmd-91431922/ Dr. Victor Martel on Instagram — https://www.instagram.com/drvicmartel/ Dr. Victor Martel Email Address — martelacademy@gmail.com Dr. Victor Martel Phone Number — 561 602 7222 Martel Academy — https://martelacademy.com/ Plaud — https://global.plaud.ai/Epic — https://www.epic.com/drtalk — https://www.drtalk.com/Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/ Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/ Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/Dr. Grant Stucki Email — grantstucki@gmail.comDr. Grant Stucki Phone — 720-441-6059
What if the difference between AI mediocrity and breakthrough isn't the tool—it's how you architect your approach? Carter Jensen from The Uncommon Business joins the crew to reveal why most people are stuck "button pushing" while others are unlocking 3X productivity gains. This isn't theory; it's the frontline reality of businesses transforming workflows with the right AI architecture. If you're tired of surface-level AI hype and ready for actionable intelligence on integrating AI into security, compliance, and everyday business operations, this episode delivers. Whether you're Blockbuster or Netflix is up to you.
Today's episode is a little different, in a really wonderful way. I sit down with Dick Schwartz and Jeanne Catanzaro, President and Vice President of the IFS Institute, and partners in both leadership and life. This isn't a traditional interview; it's more like listening in on friends and colleagues talking about the things they care about, the serious, the personal, and the very human. I've been feeling curious about what's happening inside IFS leadership right now. The model keeps growing, reaching more people, and carrying more responsibility with it. I wanted to hear directly from Dick and Jeanne about what that growth and momentum have been like for them, not just in terms of roles and plans, but personally and as partners. In this candid conversation, we explore questions many of you have been holding. What happens as the Institute grows? Is Dick going to retire? What does transition even look like? We talk about all of that, but in a funny, sometimes ridiculous, and very real way. What I hope you hear is the care, thoughtfulness, and humanity behind the scenes of both the IFS Institute and the IFS model. We talk about: Jeanne stepping into leadership and visibility over time What it means to steward a model that's bigger than any one person Succession, responsibility, and caring for the future of IFS Collaboration and "sharing the stage" Knowing when to take a break from "parts talk" Bringing IFS beyond the therapy room and into the wider world Holding research, spirituality, and accessibility at the same time Finding balance between work, partnership, family, and rest Favorite shows, hobbies, and Firefighter behaviors There's a lot of warmth here, some laughter, a little potty talk, and plenty of insight. Links: IFS Institute Jeanne Catanzaro Dick Schwartz Word of the Year on Substack Episode Sponsor This episode is sponsored by the Unblend.me web app. You know those moments between sessions when something comes up and you need a gentle nudge to pause, slow down and go inside? The Unblend app helps you do just that. It's IFS informed, HIPAA compliant, and guides you through checking in with your parts to calm your nervous system. Learn more and try it for free at Unblend.me About The One Inside I started this podcast to help spread IFS out into the world and make the model more accessible to everyone. Seven years later, that's still at the heart of all we do. Join The One Inside Substack community for bonus conversations, extended interviews, meditations, and more. Find Self-Led merch at The One Inside store. Listen to episodes and watch clips on YouTube. Follow me on Instagram @ifstammy or on Facebook at The One Inside with Tammy Sollenberger. I co-create The One Inside with Jeff Schrum, a Level 2 IFS practitioner and coach. Resources New to IFS? My book, The One Inside: Thirty Days to Your Authentic Self, is a great place to start. Want a free meditation? Sign up for my email list and get "Get to Know a Should Part" right away. Sponsorship Want to sponsor an episode of The One Inside? Email Tammy.
WATCH THIS ON YOUTUBEClinical supervision can go wrong fast when systems, boundaries, and communication are missing.In this podcast, I break down real-world examples of clinical supervision gone wrong, including court subpoenas, HIPAA violations, resistant interns, and supervision sites doing the bare minimum. This is a must-listen for licensed therapists, clinical supervisors, and practice owners who want to protect their license, avoid legal risk, and set clear expectations with supervisees.PRIVATE PRACTICE PLAYBOOKSUPERVISION KITABUNDANT THERAPIST PRIVATE PRACTICE BOOTCAMP - REGISTER NOWJOIN THE INHER COLLECTIVE
Back to Basics – HIPAA 101 In this episode of the ABA Business Leaders Podcast, Stephen and April Smith of 3 Pie Squared return to fundamentals, breaking down HIPAA through the lens of real operational decisions ABA owners face every day. They are joined by Nandy Bo, Cybersecurity Expert from Cyber Swiss Army Knife Squad. From device security and Wi-Fi risks to IT systems, policies, and staff practices, this conversation is designed to help you identify vulnerabilities before they become liabilities. You'll hear practical guidance on encrypted devices, bring-your-own-device policies, iPads in ABA clinic settings, cloud systems, and remote monitoring tools. The discussion also explores scalable IT recommendations for small and mid-sized ABA practices, including penetration testing, multi-factor authentication, and how to evaluate whether a platform is genuinely HIPAA-compliant. Whether you are just getting started or reassessing your current systems, this episode provides a clear, actionable framework for strengthening HIPAA compliance across your organization. Episode Highlights What HIPAA means for ABA business owners The risks of unsecured devices, public Wi-Fi, and poor systems Bring-your-own-device policies in clinical environments Best practices for ABA document storage and access IT system recommendations tailored to ABA practices iPads, cameras, and remote technology in your ABA clinic Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432 Resources & Links Need Nandy's Help? Check out Cyber Swiss Army Knife - https://3piesquared.com/business-affiliate/cyber-swiss-army-knife-squad Business Essentials List https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 Schedule a consultation with Stephen https://3piesquared.com/stephen-booking-page Free ABA Business Readiness Assessment https://3piesquared.com/aba-business-readiness-assessment ABA Billing Tips Guide https://3piesquared.com/productDetails/ABA_Billing_Tips ABA Business Leaders Podcast CEUs https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs
This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com This episode is brought to you by Censinet and Outcomes Rocket. Trust and regulation are the real bottlenecks preventing AI from safely transforming healthcare. In this episode, Brian Yam, Chief Operating Officer at Somnology, discusses the fast-evolving role of AI in healthcare, the risks of handling protected health information, and why building AI solutions internally can enhance security and regulatory control. He explains how medical-grade data, device-agnostic platforms, and strict cybersecurity standards are key to earning clinician trust and avoiding HIPAA breaches. Brian also explores AI regulation, human-in-the-loop systems, and why healthcare AI differs from consumer technology. He shares Sonology's mission to improve sleep health, empower individuals with understandable medical data, and reflects on career risk-taking, leadership, and lessons from sports and law. Tune in and learn how trustworthy AI, medical-grade standards, and human oversight can responsibly shape the future of healthcare innovation! Resources: Connect with and follow Brian Yam on LinkedIn. Follow Somnology on LinkedIn and visit their website!
New episode out now! We watched the season one episode of Diagnosis Murder titled “Shanda's Song”. We delve into the charm of Dick Van Dyke and believe his casting likely led to the eventual success and longevity of the show, talk about Dr. Sloan's shaky authority in speaking to suspects and investigating crimes, really get into the ‘90s hairstyles and fashion choices, and believe these characters are taking wild leaps of logic. We revisit the notion that none of these clues from non-law enforcement investigators would be admissible in court and they luck out with confessions every time. We also discuss the changes in television over the last few decades, from how shows are piloted or spun off to where they are shot and how much time is given to the theme songs. Katy does not want to hear sports, Carrie feels safe and comfortable with Columbo, Maddy will not investigate crimes, and Mack shares mustache secrets. We also get into lip syncing scandals, are accidentally sexist, think culture may be dying all around, and learn when HIPAA became law. Listen to hear more about misplaced fart sounds, anthropomorphic dinosaurs, 9-1-1, Edith Head, Home Alone 3, and notorious Ken dolls. TW: Suicide, stalkingSHOW NOTES:2018 Sawbones episode about the injuries the Wet Bandits would have accrued medically in Home Alone can be found here. The Anastasia musical moment Mack talks about can be seen on YouTube here. Rob Lowe talking about it being cheaper to film in Ireland here
Healthcare organizations are navigating modernization under intense regulatory, security, and resource constraints. This episode explores how the Microsoft technology stack shows up differently in healthcare. The conversation breaks down hybrid cloud realities, Azure managed services, security and compliance, business resiliency, disaster recovery, and cost optimization, all grounded in real healthcare use cases. The episode also explores at how organizations can measure ROI beyond cost savings, connecting Microsoft investments to patient care, clinician experience, and operational resilience. Speakers: Jennifer Johnson, Director of Healthcare at Connection David Carey and Kevin Paiva, Senior Field Solution Architects at Connection Show Notes: 00:10 Welcome and session overview 01:40 Why healthcare cloud adoption is different 02:10 Defining hybrid cloud in healthcare 03:00 Why hybrid is now the default model 03:55 Latency myths and performance realities 04:45 Which workloads belong on-prem vs. in the cloud 05:45 SaaS, staffing pressure, and infrastructure complexity 06:30 Azure managed services and Connection's approach 07:45 Co-managed Azure vs. fully outsourced models 08:30 Why Azure over other hyperscalers 09:20 Azure security, HIPAA, and Zero Trust 10:30 Azure Health Data Services 11:45 Business continuity vs. business resiliency 14:10 What healthcare leaders worry about most today 15:00 Disaster recovery and Azure Expert MSP 16:30 Post-pandemic resource constraints 17:30 Application sprawl, security, and identity management 18:50 Cost containment and ROI in healthcare IT 21:15 The teams behind Connection's Microsoft practice 24:45 Final takeaways and next steps
To kick off the new year, Heather, Lauren, and Matthew offer a high-level overview of what's shaping the healthcare and life sciences industries in 2026. From cybersecurity threats and physician employment risks to the growing role of AI, Lauren and Matthew share insights from recent conversations with hospital general counsel and industry leaders. They also look ahead to key policy issues like HIPAA updates, 340B changes, PBM regulation, and private equity oversight in healthcare. Tune in now for takeaways and predictions to help you navigate the year ahead!
In part 2 of Andrea's Justina Pelletier coverage, she's joined by Beau Berman, the reporter that broke this story. *** On this show we talk a lot about how Munchausen by Proxy cases are covered in the media, and today we're getting the inside scoop from the reporter who broke one of the most high profile MBP stories. Beau Berman began covering the Justina Pelletier case back in 2013 as a young reporter and watched over the years as the case evolved and got stranger and stranger. He tells Andrea about how the story came across his desk and the complexities of trying to keep the balance on both sides while dealing with HIPAA. He reflects on his time with the Pelletiers and his thoughts on the case more than a decade after covering it. *** Links/Resources: Listen to Justina Pelletier Part 1: https://podcasts.apple.com/us/podcast/case-files-02-justina-pelletier-part-1/id1615637188 Listen to Justina Pelletier Part 3: https://podcasts.apple.com/us/podcast/case-files-04-justina-pelletier-part-3-with-beau-berman/id1615637188 Listen to Justina Pelletier Part 4: https://podcasts.apple.com/us/podcast/case-files-05-justina-pelletier-part-4/id1615637188 The Battle for Justina Pelletier: https://www.peacocktv.com/watch-online/tv/the-battle-for-justina-pelletier/5657866397468499112 Read about Justina Pelleiter in The Boston Globe: https://www.bostonglobe.com/metro/2020/01/12/pelletier/0I2dQrYlZFJ9tNzscaXdAO/story.html Join Patreon for a look at Andrea and Dr. Bex's previous coverage of the Justina Pelletier case: https://www.patreon.com/collection/507935 Preorder Andrea's new book The Mother Next Door: Medicine, Deception, and Munchausen by Proxy Click here to view our sponsors. Remember that using our codes helps advertisers know you're listening and helps us keep making the show! Subscribe on YouTube where we have full episodes and lots of bonus content. Follow Andrea on Instagram for behind-the-scenes photos: @andreadunlop Buy Andrea's books here. To support the show, go to Patreon.com/NobodyShouldBelieveMe or subscribe on Apple Podcasts where you can get all episodes early and ad-free and access exclusive ethical true crime bonus content. For more information and resources on Munchausen by Proxy, please visit MunchausenSupport.com The American Professional Society on the Abuse of Children's MBP Practice Guidelines can be downloaded here. Learn more about your ad choices. Visit podcastchoices.com/adchoices
How can pharma and healthcare organizations balance innovation, AI, and privacy compliance? In this episode of FIT4Privacy, Punit joined by Timothy Nobles, a leading expert in data privacy and healthcare innovation, to explore how organizations can responsibly use data while staying compliant with global regulations like GDPR and HIPAA. If you're passionate about the intersection of privacy, data, and healthcare innovation, this conversation is a must-listen.
Send us a textIn this quick tip episode of The Private Practice Survival Guide, Brandon breaks down the real reason most private practices fail a HIPAA compliance audit: they don't realize how easily PHI can be exposed—often in ways that can be interpreted as gross negligence. From front-desk conversations and sign-in sheets to visible computer screens, unsecured paper charts, and unencrypted communication, Brandon explains how common “everyday” workflows create preventable compliance risk.You'll learn the most frequent audit failures: missing Business Associate Agreements (BAAs) (including the often-missed process for tools like Google Workspace), inadequate staff training, weak access controls, lack of annual security risk assessments, outdated policies, poor physical safeguards, improper disposal practices, and delayed breach identification. Brandon also outlines practical fixes: annual HIPAA training with documentation, role-based access, MFA, encryption standards for PHI at rest and in transit, vendor BAA tracking, secure texting/communication evaluation, and stronger physical privacy measures.If you run or operate a private practice, this episode is a direct checklist for reducing audit exposure, protecting patient trust, and building compliance into daily operations—so your practice can thrive, not just survive.Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide Book
Send us a textJoin your hosts on this week of Serious Privacy, Paul Breitbarth, Ralph O'Brien, and Dr. K Royal as they close out 2025 with favorite moments and episodes, state law review, and predictions. And of course, a little bit about EU data protection. We'll be back January 28, global privacy / data protection day! If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.
Most parents focus on car seats and cribs, but the real safety net is legal: who can act for you in a crisis, who raises your kids if the unthinkable happens, and how your savings and life insurance actually support your family's future. We dig into the essential steps every new parent in North Carolina should take, from naming guardians in a will to creating trusts that protect minors from windfalls and missteps.We start with the basics of incapacity planning—why marriage alone doesn't grant authority over real estate, retirement accounts, or medical decisions—and how durable financial powers of attorney, health care proxies, HIPAA releases, and advance directives keep life moving when you can't. Then we unpack intestacy rules that may divert assets to parents instead of your spouse, and how a simple will puts your wishes first. The heart of the conversation centers on minor children: choosing the right guardian, setting clear priorities in the will, and coordinating that choice with the person who will manage the money.From there, we explore how to design trusts that match real life. Rather than dropping a lump sum at eighteen, structure distributions for health, education, maintenance, and support; stagger access over time; and give your trustee the discretion to pause or accelerate funds based on maturity. We share practical incentive ideas—proof of employment, vocational or college progress, sobriety requirements, or military service—that align money with meaningful milestones. Along the way, we highlight common pitfalls with beneficiary designations and offer guidance on picking fiduciaries who blend heart and expertise.If you're expecting or recently welcomed a child, this conversation helps you turn love into a concrete plan that protects your spouse, centers your kids, and preserves your values. Subscribe for more clear, practical guidance on estate planning and elder law, share this with a friend who needs it, and leave a review to tell us what topics you want next.
Have you gotten an unsolicited offer to buy your practice recently? You might not have realized it, but that's a signal that your local market might be attractive for you to be a buyer. What do you do at that point? My guest today helps his clients buy practices, and he'll tell us what he thinks.E.J. Cyran has spent over a decade as a healthcare lawyer, which means he represents physicians, dentists and their practices in negotiating vendor agreements, buying or selling their practice, handling associate buy-ins, and getting advice on their regulatory and payor issues. He knows his way around HIPAA, telehealth, Medicare and all other matters affecting healthcare practices. E.J. is a go-to lawyer for his clients.In this episode Carl White and E.J. Cyran discuss:Why take the meeting for an unsolicited offer to buy your practiceHow to tell how serious the buyers areFinancing options availableComparing terms of sale (ex: higher vs lower offer, more control, better care for patients, etc)Determining what your own non-negotiables are (ex: you do or do not want to stay on after the sale, the buyer's approach to patient care, etc).Factors to evaluate in a good purchase offerWant to be a guest on PracticeCare®?Have an experience with a business issue you think others will benefit from? Come on PracticeCare® and tell the world! Here's the link where you can get the process started.Connect with E.J. Cyranhttps://www.foxrothschild.com/edward-j-cyranConnect with Carl WhiteWebsite: http://www.marketvisorygroup.comEmail: whitec@marketvisorygroup.comFacebook: https://www.facebook.com/marketvisorygroupYouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmigLinkedIn: http://www.linkedin.com/in/healthcaremktg
[Content Warning]: Child sexual abuse Today, Jan is joined by Tamar Blue, founder and CEO of MentalHappy, a Y Combinator-backed, HIPAA-compliant platform that empowers healthcare professionals, survivors, and advocates to create and lead expert-led support groups. Jan and Tamar discuss the need for safe, structured online communities away from the volatility of social media, especially for sensitive topics, like child sexual abuse and domestic violence. Tamar shares her empathetic journey into creating the platform, its features ensuring privacy and safety, and her vision for more preventative, community-based emotional healthcare. Where To Find Tamar: MentalHappy National Suicide and Crisis Lifeline: Call/Text 988National Sexual Assault Hotline (RAINN) : 1-800-656-HOPE (4673)National Alliance for Mental Illness: 1-800-950-6264Subscribe / Support / Contact:
Since the pandemic, the way dentists and specialists learn has shifted dramatically from conferences and study clubs to phones, apps, and other content, but not all digital education is created equal. In this episode, Dr. Grant Stucki welcomes back Denver oral and maxillofacial surgeon Dr. Tom Stone to explore how healthcare education has changed, why today's clinicians expect “consumer-grade” learning experiences, and how drtalk is designed to meet them where they are. Dr. Stone explains why specialist-led education remains one of the most powerful practice builders, how teaching treatment planning can transform the implant revenue cycle, and why traditional in-person events experienced a steep decline even before the COVID-19 pandemic. He also highlights the risks of leveraging non-HIPAA-compliant platforms and the benefits of a mobile-first platform that supports secure case sharing, anonymous Q&A, and ongoing mentorship. Gain insights into how practices are using channels and virtual study clubs to scale education, streamline referral communication, monetize clinical expertise, and more. Tune in now!Key Points From This Episode:Hear how dental and healthcare education have rapidly shifted toward digital platforms.Find out how the drtalk platform stands out from the typical study club approach. Learn about drtalk's AI-powered referral management and learning hub systems.The limitations and risks of discussions on platforms that are not HIPAA-compliant.Explore the benefits of drtalk's HIPAA-compliant, real-time, and mobile-first design. Find out how to host a virtual study club using drtalk's channel-based architecture.Overview of the feedback from users regarding increased engagement and efficiency.How practices have used drtalk to streamline referral management and engagement. Unpack how to host a channel through drtalk's knowledge monetisation feature.Steps for clinicians and practices to get started and sign up for the drtalk platform. Links Mentioned in Today's Episode:Dr. Tom Stone on LinkedIn — https://www.linkedin.com/in/thomas-l-stone-md-dds-facs-9b387718/Dr. Tom Stone Email — tstone5400@gmail.comdrtalk — https://app-v3.drtalk.comEpisode — Refining the Emergency Implant Appointment for an Incredible Patient Experience (with Dr. Tom Stone)Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/ Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/ Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/Dr. Grant Stucki Email — grantstucki@gmail.comDr. Grant Stucki Phone — 720-441-6059
Send us a textHIPAA compliance can feel like a moving target for private practice owners—but most violations don't come from “bad intent.” They come from gaps in training, inconsistent workflows, and unsecured handling of Protected Health Information (PHI). Brandon breaks down the most common HIPAA pitfalls seen across clinics—what creates real risk, what regulators look for (including the “gross negligence” standard), and how to build repeatable safeguards that reduce exposure without paralyzing your team.You'll get a practical, systems-first walkthrough of HIPAA basics that actually cause breaches: unsecured devices and stored passwords, weak access controls (shared logins, poor password hygiene, missing role-based access), improper disposal of records, missing Business Associate Agreements (BAAs), outdated policies, and unencrypted transmission (email, file transfers, and especially texting). Brandon clarifies key definitions—PHI at rest vs. PHI in transit, what de-identification does (and does not) cover, and why encryption has become the de facto standard for minimizing breach impact and protecting patient trust. Note: This content is educational and not legal advice. Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide Book
One year ago, Anthropic launched the Model Context Protocol (MCP)—a simple, open standard to connect AI applications to the data and tools they need. Today, MCP has exploded from a local-only experiment into the de facto protocol for agentic systems, adopted by OpenAI, Microsoft, Google, Block, and hundreds of enterprises building internal agents at scale. And now, MCP is joining the newly formed Agentic AI Foundation (AAIF) under the Linux Foundation, alongside Block's Goose coding agent, with founding members spanning the biggest names in AI and cloud infrastructure. We sat down with David Soria Parra (MCP lead, Anthropic), Nick Cooper (OpenAI), Brad Howes (Block / Goose), and Jim Zemlin (Linux Foundation CEO) to dig into the one-year journey of MCP—from Thanksgiving hacking sessions and the first remote authentication spec to long-running tasks, MCP Apps, and the rise of agent-to-agent communication—and the behind-the-scenes story of how three competitive AI labs came together to donate their protocols and agents to a neutral foundation, why enterprises are deploying MCP servers faster than anyone expected (most of it invisible, internal, and at massive scale), what it takes to design a protocol that works for both simple tool calls and complex multi-agent orchestration, how the foundation will balance taste-making (curating meaningful projects) with openness (avoiding vendor lock-in), and the 2025 vision: MCP as the communication layer for asynchronous, long-running agents that work while you sleep, discover and install their own tools, and unlock the next order of magnitude in AI productivity. We discuss: The one-year MCP journey: from local stdio servers to remote HTTP streaming, OAuth 2.1 authentication (and the enterprise lessons learned), long-running tasks, and MCP Apps (iframes for richer UI) Why MCP adoption is exploding internally at enterprises: invisible, internal servers connecting agents to Slack, Linear, proprietary data, and compliance-heavy workflows (financial services, healthcare) The authentication evolution: separating resource servers from identity providers, dynamic client registration, and why the March spec wasn't enterprise-ready (and how June fixed it) How Anthropic dogfoods MCP: internal gateway, custom servers for Slack summaries and employee surveys, and why MCP was born from "how do I scale dev tooling faster than the company grows?" Tasks: the new primitive for long-running, asynchronous agent operations—why tools aren't enough, how tasks enable deep research and agent-to-agent handoffs, and the design choice to make tasks a "container" (not just async tools) MCP Apps: why iframes, how to handle styles and branding, seat selection and shopping UIs as the killer use case, and the collaboration with OpenAI to build a common standard The registry problem: official registry vs. curated sub-registries (Smithery, GitHub), trust levels, model-driven discovery, and why MCP needs "npm for agents" (but with signatures and HIPAA/financial compliance) The founding story of AAIF: how Anthropic, OpenAI, and Block came together (spoiler: they didn't know each other were talking to Linux Foundation), why neutrality matters, and how Jim Zemlin has never seen this much day-one inbound interest in 22 years — David Soria Parra (Anthropic / MCP) MCP: https://modelcontextprotocol.io https://uk.linkedin.com/in/david-soria-parra-4a78b3a https://x.com/dsp_ Nick Cooper (OpenAI) X: https://x.com/nicoaicopr Brad Howes (Block / Goose) Goose: https://github.com/block/goose Jim Zemlin (Linux Foundation) LinkedIn: https://www.linkedin.com/in/zemlin/ Agentic AI Foundation https://agenticai.foundation Chapters 00:00:00 Introduction: MCP's First Year and Foundation Launch 00:01:17 MCP's Journey: From Launch to Industry Standard 00:02:06 Protocol Evolution: Remote Servers and Authentication 00:08:52 Enterprise Authentication and Financial Services 00:11:42 Transport Layer Challenges: HTTP Streaming and Scalability 00:15:37 Standards Development: Collaboration with Tech Giants 00:34:27 Long-Running Tasks: The Future of Async Agents 00:30:41 Discovery and Registries: Building the MCP Ecosystem 00:30:54 MCP Apps and UI: Beyond Text Interfaces 00:26:55 Internal Adoption: How Anthropic Uses MCP 00:23:15 Skills vs MCP: Complementary Not Competing 00:36:16 Community Events and Enterprise Learnings 01:03:31 Foundation Formation: Why Now and Why Together 01:07:38 Linux Foundation Partnership: Structure and Governance 01:11:13 Goose as Reference Implementation 01:17:28 Principles Over Roadmaps: Composability and Quality 01:21:02 Foundation Value Proposition: Why Contribute 01:27:49 Practical Investments: Events, Tools, and Community 01:34:58 Looking Ahead: Async Agents and Real Impact
How Do Top Performers Stay Motivated When Sales Gets Hard? You know the feeling when you close a big deal. The rush. The quiet satisfaction of updating your pipeline. Maybe a quick high-five with your manager. And then, almost immediately, it fades. You're back to cold calls that go unanswered, emails that disappear into inboxes, and prospects who promised they were interested suddenly going silent. In sales, rejection isn't a side effect of the job. It is the job. That reality is exactly why most people don't last in sales. And it's why the people who do last tend to get paid very well. Over the past quarter, we talked with some of the most consistent sales leaders in the business. Here are four moments from the Sales Gravy Podcast that reveal how top performers stay motivated and close more deals, even when the work feels heavy. Find Your Carrot and Make It Specific Will Frattini, VP of Sales at ZoomInfo, keeps a small Christmas ornament on his desk. His daughter gave it to him when she was five. That ornament is his carrot. During a recent podcast conversation, Will explained that when sales gets hard, that ornament reminds him exactly why he keeps pushing. Not in an abstract or inspirational-poster way, but in a deeply personal one. It represents his family, his responsibility, and the future he's building for them. That distinction matters. Many salespeople say they're motivated by family, freedom, or financial security. Those values are real, but on their own, they're often too broad to sustain sales motivation during a brutal stretch of rejection. When you're fifty dials deep with no connects and another demo just canceled, vague motivation doesn't hold up. Will doesn't just think “my family.” He sees a moment, a memory, and a tangible reminder of what's at stake. That specificity gives his motivation weight. Top performers anchor their sales motivation to something concrete and emotionally charged. A down payment they want to make by a certain date. A trip they want to take without checking their bank account. A milestone that matters beyond quota. The more specific the carrot, the more powerful it becomes when sales gets hard. How to define yours: Write down one specific outcome you want to achieve in the next six months. Not “hit quota,” but the real-world result that quota enables. A number. A purchase. An experience. Put it somewhere you'll see it every day. Work With Customers Who Actually Value You One of the fastest ways to drain sales motivation is closing deals with customers who make you miserable. On an episode of Ask Jeb, Jeb broke down how companies grow faster by focusing on the right customers, not just more customers. When you're behind on quota late in the year, it's tempting to take anything that looks like revenue. Any company that shows interest. Any prospect willing to meet. You convince yourself that a deal is a deal. Then January arrives. That customer floods your team with support tickets, questions every invoice, demands exceptions, and slowly erodes the satisfaction of the win you celebrated just weeks earlier. Consistent performers learn to protect their energy. They get ruthless about fit. Not just company size or industry, but values. They ask questions like, “What do you value most in a partner?” and they listen carefully to the answer. Some buyers want constant responsiveness. Others value expert perspective and challenge. Some want efficiency and minimal interaction. None of those preferences are wrong. But only one aligns with how you actually sell. When sales gets hard, motivation comes easier when you're pursuing customers who respect your approach instead of fighting it. How to clarify your ideal customer: Look at your three favorite customers. The ones your entire team enjoys working with. What do they share beyond surface-level traits? How did they behave during the buying process? Those patterns matter more than any firmographic filter. Slow Down Before You Create Your Own Problems When pressure builds, speed starts to feel productive. You rush contracts. You promise timelines without checking internally. You say yes to custom requirements because slowing down feels risky. On an episode of the Sales Gravy Podcast, Jeb Blount, Jr. shared one of the most painful stories we heard this year. A $1.4 million deal with a pediatrics practice unraveled after someone rushed the process and placed the client into an early adopter program without a test environment. The result was catastrophic. The client's live system crashed, HIPAA was violated, and the company lost not only the deal but $600,000 in annual recurring revenue. Top performers understand something most reps learn the hard way: smooth is fast. They build guardrails around high-risk moments. Before sending a contract, they align internally. Before committing to timelines, they check with the people who actually do the work. Slowing down at the right moments builds trust. It prevents chaos. And it preserves sales motivation by keeping you from spending the next quarter cleaning up mistakes made under pressure. How to build a slowdown system: Identify the three points in your sales process where you tend to rush. Proposals, negotiations, technical commitments. Create a short checklist for each and make it mandatory. Use AI to Think Faster, Not to Stop Thinking Sales demands constant context switching. Pipeline reviews. Prospect research. Discovery prep. Follow-up. Objection handling. The mental load adds up quickly. Victor Antonio recently shared an example of a window company using vision AI to diagnose broken window seals from photos. Instead of sending a technician, customers submit an image. The system verifies the issue, checks inventory, confirms warranty status, and schedules service automatically. AI hasn't changed what strong salespeople do. It's changed how quickly they get to the work that actually matters. Top performers use AI to handle tasks that drain energy but don't require judgment. Research summaries. Organizing notes. Drafting frameworks. That speed preserves mental bandwidth for conversations, strategy, and relationship building. Used correctly, AI supports sales motivation by reducing friction, not replacing effort. How to use AI without dulling your edge: List the tasks you repeat weekly that consume time but not insight. Let AI handle those. Keep anything involving trust, nuance, or decision-making firmly in your hands. Why This Matters for Sales Motivation Sales has always been hard. Cold calling was hard decades ago, and it's still hard today. You still have to find people, start conversations, build trust, and ask for commitments. What separates average reps from consistent performers isn't resilience alone. It's structure. Top performers know exactly what they're chasing and why it matters. They protect themselves from bad-fit customers. They slow down when it counts. And they use tools strategically to preserve energy for selling. They still get rejected. They still lose deals. They still have months where nothing goes right. But they don't drift. They don't panic. And they don't quit when the work gets uncomfortable. That discipline is what sustains sales motivation long after the initial excitement wears off. If you want a clearer target to aim at when sales gets hard, download the FREE Sales Gravy Goal Guide. It will help you define the goals that actually keep you focused, disciplined, and motivated—especially when rejection starts piling up.
I intended for this to be a “what worked and what didn't work” for my businesses in 2025, but it turned out to be more of a recap :D Oops. Either way, I hope you enjoy taking a look back at my 2025 with me, and wishing you well as you enter 2026!Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/pps_paubox_spotify*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!Video: "How my practice is showing up in AI recommendations (by accident)”https://youtu.be/mP-X_Vw0_5gVideo: "Encouragement for Therapists Having a Tough Time”https://youtu.be/JqP-gnll2uoLINKS:*Some links are affiliate links. A percentage of purchases come back to me and help my channel immensely!
If the idea of delegating in your practice immediately brings up fear about HIPAA, confidentiality, or losing control, this episode is for you. In this solo episode, I'm breaking down exactly what you can delegate right now (and what you shouldn't) so you can protect your license while still getting critical tasks off your plate.I walk through real-world examples of delegation, from marketing tasks and intake calls to inbox management and follow-ups, and I clear up a lot of the myths therapists carry around about HIPAA. I explain how HIPAA actually works in practice, why delegating the wrong things first can waste time and money, and how proper training—not avoidance—is what keeps your practice safe as you grow.If your practice feels like you're “building the plane while flying it,” or you know an uptick in clients is coming and your systems aren't ready yet, this episode will help you get grounded and move forward with confidence instead of fear.In this episode, you'll learn:What I recommend delegating first in a therapy practice, like intake calls, follow-ups, basic marketing workflows, and inbox management, without violating HIPAAHow I think about training and onboarding VAs, including HIPAA education, clear boundaries, and realistic expectationsWhy I stopped using long written SOPs and switched to short screen-recorded workflows, and how that reduced mistakesHow to tell the difference between tasks that actually move you toward revenue and ones that just keep you busyIf you're ready to stop doing everything yourself and start building systems that support your growth, this episode gives you a practical, HIPAA-aware place to start.If you're ready to lead with confidence, join the 2026 Supervisor Course waitlist for early access to bonus tools, templates, and fast-track grading. Strengthen your systems today with the free Supervision Onboarding Checklist, and get ongoing CEUs and live coaching inside the Step It Up Membership. You're not just building a practice, you're building a legacy.Get your step by step guide to private practice. Because you are too important to lose to not knowing the rules, going broke, burning out, and giving up. #counselorsdontquit.
How can pharma and healthcare organizations balance innovation, AI, and privacy compliance?In this episode of FIT4Privacy, Punit joined by Timothy Nobles, a leading expert in data privacy and healthcare innovation, to explore how organizations can responsibly use data while staying compliant with global regulations like GDPR and HIPAA.If you're passionate about the intersection of privacy, data, and healthcare innovation, this conversation is a must-listen.
In this episode I chat with Joe Bielling, a Level 3 IFS practitioner, licensed therapist, and co-author of From Broken to Badass. We talk about what happens when coping, adapting, and belonging slowly pull us away from ourselves, and how to find your way back. Joe shares parts of his personal story, including a period he describes as a mental breakdown and spiritual awakening, and how IFS helped him slow down, notice his parts, and reconnect with his body, heart, and Self Energy. We discuss: Self-forgetting, people-pleasing, and the "chameleon" strategies of belonging How Enneagram dynamics show up in relationships and identity Unblending as both a psychological process and a spiritual experience Why "the resistance is actually part of the path" How IFS and non-duality can point to more than either-or thinking Why staying "broken" can feel safer to some parts of us Gratitude for coping strategies before trying to change them The question underneath it all: Who is the one behind my eyes? Extended Substack Conversation In the extended interview over on Substack, Joe and I talk about hope, embodiment, trauma, and the Enneagram centers. Joe shares what helps him stay embodied now and where he's finding hope. About Joe Bielling Joe Bielling is a licensed therapist and Level 3 IFS practitioner. He is the co-author with Kate West of From Broken to Badass, a practical IFS based book that helps people break free from high level coping strategies, and old outdated survival patterns, into empowered living. Their work brings together Internal Family Systems, nervous system science, and to help people find real freedom through embodied presence. Joe is also the founder of Unify Yourself — a national collaboration platform exploring the intersection of spirituality, psychology, and community. Episode Sponsor This episode is sponsored by the Unblend.me web app. You know those moments between sessions when something comes up and you need a gentle nudge to pause, slow down and go inside? The Unblend app helps you do just that. It's IFS informed, HIPAA compliant, and guides you through checking in with your parts to calm your nervous system. Learn more and try it for free at Unblend.me About The One Inside I started this podcast to help spread IFS out into the world and make the model more accessible to everyone. Seven years later, that's still at the heart of all we do. Join The One Inside Substack community for bonus conversations, extended interviews, meditations, and more. Find Self-Led merch at The One Inside store. Listen to episodes and watch clips on YouTube. Follow me on Instagram @ifstammy or on Facebook at The One Inside with Tammy Sollenberger. I co-create The One Inside with Jeff Schrum, a Level 2 IFS practitioner and coach. Resources New to IFS? My book, The One Inside: Thirty Days to Your Authentic Self, is a great place to start. Want a free meditation? Sign up for my email list and get "Get to Know a Should Part" right away. Sponsorship Want to sponsor an episode of The One Inside? Email Tammy.
Recorded live at HLTH, this episode of Bright Spots in Healthcare features Dr. Carolyn Jasik, Associate Chief Clinical Officer at Verily, an Alphabet company focused on precision health innovation at scale. Carolyn shares how Verily has evolved through multiple "moonshot" phases, from devices and research to its current focus on precision health, combining AI, data science, and clinical expertise to deliver the right intervention to the right person at the right time. Drawing from her background as a pediatrician, behavioral scientist, and former digital health executive, Carolyn explains why healthcare transformation must move beyond the clinic and into people's daily lives, meeting them in moments that actually matter. In this conversation, you'll hear about: What precision health really means beyond the buzzword, and why timing and context are everything How Verily Me enables consumers to interact with their health records, ask questions, and identify gaps in care The role of AI coaches and human clinicians working together, not in competition Why Verily is taking a direct-to-consumer-first approach to crack the engagement problem in healthcare How licensed nurses, HIPAA-protected AI, and real-time support can transform patient experience Carolyn's long-term vision for AI agents like Violet to meaningfully extend care teams and reduce clinician burden This episode offers a thoughtful, human-centered look at how AI can help people feel seen, supported, and cared for while laying the foundation for scalable, enterprise-grade precision health. If you're building, buying, or deploying digital health solutions, this conversation provides a grounded blueprint for what consumer trust, engagement, and impact really require. Bio: https://hlth.com/speakers/2024/carolyn-bradner-jasik References: Verily Me - https://www.verilyme.com/ Partner with Bright Spots Ventures: If you are interested in speaking with the Bright Spots Ventures team to brainstorm how we can help you grow your business via content and relationships, email hkrish@brightspotsventures.com About Bright Spots Ventures: Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation. We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the "bright spots" in healthcare—proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com. Visit our website: www.brightspotsinhealthcare.com. Follow Bright Spots in Healthcare: https://www.linkedin.com/company/shared-purpose-connect/
In this Mission Matters episode, Adam Torres interviews Melissa Faith Hart, Founder & CEO of eBodyGuard, about building a privacy-first “electronic bodyguard” that uses voice activation and high-accuracy location to help deliver critical emergency information to first responders—supporting safer communities and smarter cities. About Melissa Faith Hart Melissa Faith Hart is the Founder and Chief Executive Officer of eBodyGuard®, creator of the eBodyGuard personal safety, evidence, and wellness technology, including the eBodyGuard Safety Card™ and eBodyCam™, available in the App Store and Google Play. These tools are core components of the vendor-agnostic eBodyGuard Smart Discovery Platform, designed to integrate discovery both within and beyond criminal justice IT systems. With more than 20 years of experience working alongside law enforcement and District Attorneys, Melissa helped pioneer the first criminal eDiscovery system in the United States. She spent 17 years in corporate America, primarily at Xerox, and later served on the Pink Tax on Mobility initiative sponsored by New York University. She also collaborates with NREL (National Renewable Energy Laboratory) to improve transit efficiency and passenger safety. Guided by her Six Sigma certifications, Melissa applied rigorous process improvement principles to the criminal justice system, partnering with experts from Xerox PARC to address long-standing inefficiencies. She later served as Executive Director of a program that automated criminal discovery, integrating 363 law enforcement agencies to enable evidence sharing within 72 hours. Melissa believes personal safety is a primal human right and remains committed to transforming systems and technologies to better protect and support communities. About eBodyGuard eBodyGuard is a personal safety technology company on a mission to keep people safe wherever they are™ and to enable Smart, Safe Cities by combining innovative tools with secure data practices. At the heart of its offering is the My eBodyGuard Program™, an integrated ecosystem that includes the My eBodyGuard Appt™, My eBodyGuard Portal™, and My eBodyGuard First Responder Portal™, designed to streamline emergency response, evidence capture, and communication with first responders in real time. The My eBodyGuard App empowers users with features like direct 911 connection via voice activation or one-tap, GPS location accuracy, and secure audio/video evidence capture, all with strict compliance to FBI CJIS, HIPAA, COPPA, and FERPA data privacy standards. eBodyGuard works with community stakeholders including law enforcement, 911 centers, city planners, and victim advocates to bridge gaps in emergency communication and public safety, ensuring privacy-protected information helps save lives and strengthen communities. Watch Full Episode on Youtube. --- Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices
We know that the therapeutic alliance is super important. But, how do we go about actually building a strong therapeutic alliance?In this episode, we explore some of the variables that exist outside of the therapy session that can influence the therapy alliance.Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/pps_paubox_spotify*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!Links Mentioned:Article: "The Therapeutic Alliance: The Fundamental Element of Psychotherapy”https://pmc.ncbi.nlm.nih.gov/articles/PMC6493237/Article: "Psychotherapy and Therapeutic Relationship"https://www.ncbi.nlm.nih.gov/books/NBK608012/Article from last week's episode: "Psychotherapy as investigation: cultivating curiosity and insight in the therapeutic process”https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2025.1603719/fullVideo: "How to Make Your Initial Therapy Assessment More Conversational”https://youtu.be/UsKwQWsaE4gVideo: "The Therapeutic Aspects of the Initial Phone Screen”https://youtu.be/mXEciH3PZ5YVideo: "How to Build Trust During the Initial Therapy Session”https://youtu.be/3__u7dOLUdALINKS:*Some links are affiliate links. A percentage of purchases come back to me and help my channel immensely!
If the idea of hiring help in your practice immediately brings up fear about HIPAA, confidentiality, or losing control, this episode will bring a lot of clarity. Dr. Kate Walker breaks down exactly what therapists can delegate right now, what you should never hand off blindly, and how to protect your license while still getting critical tasks off your plate.Kate walks through real-world examples of delegation—from marketing and intake calls to email management and SOP creation—while explaining how HIPAA actually works in practice (not the scary myths most of us carry around). You'll hear why delegating the wrong things first can waste time and money, how to train VAs responsibly, and why systems—not hustle—are what allow practices to grow without chaos.If you've been trying to “build the plane while flying it,” or you know your systems need to be in place before your caseload spikes, this episode will help you delegate with confidence instead of fear.In this episode, you'll learn:What therapists can safely delegate to a VA, including marketing tasks, intake calls, email workflows, and follow-ups—without violating HIPAA.How to train and onboard virtual assistants using HIPAA education, clear boundaries, and simple SOPs that actually prevent mistakes.Why screen-recorded SOPs, Trello boards, and structured workflows work better than long written instructions—and how to set them up efficiently.If you're ready to stop doing everything yourself and start building systems that support your growth, this episode gives you a practical, HIPAA-safe place to start.If you're ready to lead with confidence, join the 2026 Supervisor Course waitlist for early access to bonus tools, templates, and fast-track grading. Strengthen your systems today with the free Supervision Onboarding Checklist, and get ongoing CEUs and live coaching inside the Step It Up Membership. You're not just building a practice, you're building a legacy.Get your step by step guide to private practice. Because you are too important to lose to not knowing the rules, going broke, burning out, and giving up. #counselorsdontquit.
Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we're highlighting the stories that impacted your practices this year, and the main takeaways from each story. We discuss: The proposed changes to the HIPAA Security Rule Common sense security updates to incorporate into your practice The proliferation of AI and ways therapists can differentiate themselves from AI The proliferation of platforms offering practice management as a service How group practices can stand out from these practice management platforms Clinician burnout and clinicians returning to their clinical roots Progression of cross-jurisdictional practice mobility The uncertainty around the Medicare telehealth cliff Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. PCT Resources The relevant episodes of our podcast as mentioned: On Practice Management companies On the Medicare cliff On proposed HIPAA changes Free handout resource: Clinician Conversation Starters: Bringing Client AI Use Into the Therapy Room Practical prompts and responses to help clinicians talk with clients about AI use in ways that are safe, constructive, and clinically grounded. Free handout resource: Clinical Leadership Checklist: Guiding Teams in Addressing Client AI Use A step-by-step guide for clinical supervisors and directors to make client AI use considerations an intentional part of practice culture, including team awareness, policy updates, and supervision strategies. On-Demand CE course: Law & Ethics of the Clinical Use of Artificial Intelligence: Implications in Clinical Practice This 3 CE credit training with attorney and mental health counselor Eric Ström, JD, PhD, LMHC explores the rapidly evolving world of artificial intelligence in behavioral health. Learn how AI tools are being applied in clinical practice, what legal and ethical standards apply, and how to confidently evaluate whether and how to integrate new technologies. Participants gain practical strategies for aligning AI use with HIPAA, professional ethics codes, and client care standards—empowering you to implement AI tools responsibly and effectively in your practice. **Useful for all clinicians and practice leadership** Group Practice Care Premium weekly (live & recorded) direct support & consultation service, Group Practice Office Hours — including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices — care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
Doug Green, Publisher of Technology Reseller News, spoke with Ty Kircher (NSP Practice Lead, Cellhub) and Dennis Napoliello (Head of U.S. Sales, MultiLine at Movius) about a problem every mobile-first organization runs into: separating personal and business communications on one smartphone—securely and compliantly—without forcing employees to carry two phones. “The MultiLine solution gives enterprises control without forcing users to carry two phones.” Cellhub has been working with vendors like Movius to build an ecosystem of partners (including carrier T-Mobile) that helps channel partners deliver innovative mobile solutions to end-users. Movius addresses the security gap in employee-to-client voice, messaging, and collaboration by offering Secure Communications as a Service. MultiLine™ is designed for hybrid and mobile work: users maintain two separate lines on one device, each secure, compliant, and dedicated—with separate features like voicemail—and with multi-channel communications documented per line. This eliminates the need for separate phones/numbers for Teams, personal use, social media, and apps like WhatsApp or WeChat—Movius consolidates multi-channel communication into one unified, secure ecosystem. That's a strong differentiator for solution providers selling into healthcare and financial services, where organizations must ensure communications compliance with regulations like HIPAA and FINRA, including on personal devices, and across verticals such as government, transportation, and education. MultiLine is positioned as an AI-driven, mobile-first approach that unifies communications and collaboration. Cellhub is also coordinating with a roster of vendor partners to bring unique mobile and wireless computing products and services to market, including initiatives with Tri Cascade, SkyMirr, and its PC-as-a-Service program with Lifetime EndPoint Resource. Reach Cellhub at www.cellhub.com or email Ty Kircher at Ty.Kircher@cellhub.com. Contact Movius at www.movius.ai or reach Dennis Napoliello at Dennis.Napoliello@Movius.ai. Software Mind Telco Days 2025: On-demand online conference Engaging Customers, Harnessing Data
Sam Liang worked on the team that built the "blue dot" for Google Maps and now he's transforming how we think about meetings with Otter.ai. Fresh off crossing $100M in ARR with a lean team of less than 200, Sam joins us to discuss how Otter evolved from passive transcription to active AI agents that participate in your meetings. Learn practical strategies for building reliable voice AI, implementing enterprise knowledge bases, and deploying AI agents that actually deliver ROI.Resources mentioned:• Otter.ai $100M ARR announcement: https://otter.ai/blog/otter-ai-breaks-100m-arr-barrier• HIPAA compliance: https://otter.ai/blog/otter-ai-achieves-hipaa-complianceSubscribe to The Neuron newsletter: https://theneuron.ai
We're getting techy!! On this week's episode hosts Erin Gallardo, PT, DPT, NCS and Claire McLean, PT, DPT, NCS share a new tool that's changing everything at Rogue, Claire's wellness gym for people with PD. Claire confesses to using paper documentation until recently and is now entering the 21st century. What's propelling her into the "now" is a new tool she's been trying for a couple of weeks called the Plaud NotePin. It's a small, wearable, and HIPAA-compliant AI device designed for healthcare professionals that helps with documentation either in-session or via dictation after. Though we're not affiliates for Plaud (yet!), she makes a great case for how her team is using it and why she's loving it for clinicians. Driven by the universal challenge of time-consuming paperwork, Claire became inspired by other practitioners employing AI for faster documentation. Her search for an efficient, phone-free solution led to the adoption of the Plaud NotePin. While the Plaud NotePin has proven to be a major time-saver and easy to integrate into their workflow, some learning curve remains, especially regarding templates and integration with existing forms. The team is transparent about privacy, requiring client consent via an AI waiver and ensuring compliance with HIPAA standards and data security regulations. Both Erin and Claire are excited about how solutions like this can reduce administrative burdens, improve care quality, and potentially transform the future of healthcare documentation for clinicians and clients alike. The team is committed to ongoing testing, sharing updates, and exploring collaborative opportunities as AI continues to expand its role in their practice. Send us a DM on IG if you're using this or another AI tool for your documentation! @neurocollaborative Check out the Plaud NotePin here
If you want to get leaner and live longer check out https://milliondollarbodylabs.com Will an AI doctor soon replace your physician? I talk about how personalized testing and artificial intelligence are making true preventative health cheaper and more accessible. I talked with Hunter Ziesing, who shifted from a successful career in finance after losing family and friends to preventable diseases. He now runs Longevity Health, a virtual clinic providing comprehensive diagnostic testing, including 60 blood biomarkers, DEXA scans, and VO2 max, for $11,000 annually. The goal is to make health preventative, not reactionary, moving beyond the current sick-care model. We discuss how their AI platform analyzes this massive data to create customized health plans, significantly reducing costs and giving constant, gentle reminders to change daily habits, making prevention affordable and effective. We also cover the challenges of getting consumers ready for a doctorless AI model and the essential role of human doctors in the future. Key Takeaways Longevity Health offers a fully HIPAA compliant, physician-led virtual clinic for $11,000 per year, which is a fraction of the cost of some high-end clinics. The virtual clinic provides comprehensive testing, including a DEXA scan (for bone density and visceral fat), a CGM glucose monitor (worn for about two months), a blood test (analyzing around 60 biomarkers), a VO2 max test, a sleep study, and gut biome analysis. The tests are tailored to the individual's specific health concerns and family history. DEXA and blood tests are the metrics repeated most often every quarter to see real change. The "trillion dollar business" is what they are building around AI. AI has the potential to significantly reduce the cost of personalized medicine and make health information more accessible to the masses. AI is not fully ready yet, as it still "hallucinates," and regulations are not yet finalized. Furthermore, consumers are not fully ready for the "driverless doctor" and still desire a human physician in the loop for critical decisions. The preventative health approach requires giving people a "check engine warning light" via an app, offering constant, gentle reminders to reinforce healthy behaviors before a disease is diagnosed. Resources Website: https://www.longevityhealth.me LinkedIn: https://www.linkedin.com/in/hunterziesing Nate Palmer: The founder of The Million Dollar Body and author of "The Million Dollar Body Method", Nate has been coaching for over 15 years and has worked personally with over 1,000 clients. Website: https://milliondollarbodylabs.com/ Book: The Million Dollar Body Method Lean Energy Stack: https://milliondollarbodylabs.com/pages/lean Instagram: @_milliondollarbody
• Holiday food, fellowship, and Hollerbach's holiday events • Krampus vs. St. Nick wrestling and stoner-Santa jokes • Photos with St. Nicholas, gifts for kids, German décor, holiday market, and Haribo talk • Colette Fehr joins the Friday Free Show • Thanksgiving camping recap and Giant Recreation World promos • RV rentals, luxury setups, and modern RV color trends • Jokes about Tom's ancestry, DNA-test surprises, and secret-family discoveries • Emotional impact of unexpected biological relatives • Promotion of Colette's book *The Cost of Quiet* and her packed launch schedule • Challenges of book promotion, media spots, and hosting two podcasts • Love Thy Neighbor podcast rankings and availability • Book themes: expressing needs, avoiding self-abandonment, changing harsh self-talk • Everyone—including therapists—struggles with self-doubt • Colette's appearance on a hostile debate podcast and the misogyny she witnessed • Troll backlash toward her and OnlyFans creators on that show • Silver lining: landing a Godmothers bookstore event • Reality of non-celebrity book promotion and publisher expectations • Idea for a behind-the-scenes radio-era book • Inspiration for her book: 14 years of therapy work and personal divorce • Traditional publishing gatekeeping and landing a Penguin Random House deal • Traditional vs. self-publishing and the benefits of a major publisher • Visiting the PRH building and joking about real penguins • Upcoming podcast with her husband and his anxiety about it • Couples therapy experience, communication work, and opposites-attract dynamics • Remote recording setup (Winter Park vs. Dubai) • Normalizing messy but functional marriages • Critique of "too perfect" self-help gurus and Liver King deception • Scandals rarely ending creators' careers • Ethics and the choice not to scam audiences • Persona amplification online: wrestlers, radio hosts, trolls • Perez Hilton's shift away from aggressive trolling • January 29 book-launch event details and book-purchase ticketing • Purpose of the book: helping people communicate, not chasing fame • Complaints about Tracy's gift-bag photo incident • Introduction of metal band Ousted and marijuana-card sponsors • New Tom & Dan merch announcements • Kids listening to the show and Elf on the Shelf traditions • Increasingly elaborate elf setups and AI-generated elf videos • Debate about AI "magic" vs. childhood imagination • Ethical concerns about realistic Santa/elf AI footage • Parents' fear of lying, trust issues, and when kids learn the truth • Commercial AI services selling holiday overlays • Escalation worry: parents overextending the magic • News about Frosty voice actor Jackie Vernon having secret families • How secret families form, motives behind them, and emotional fallout • DNA tests revealing hidden relatives and identity crises • Debate on whether someone with two families can be a "good dad" • Childhood memories of sneaking out and risky teen behavior • Modern over-monitoring vs. allowing independence • Phones as anxiety amplifiers, GPS glitches, and negative alerts • Desire for unplugged family vacations • Tromp family shared-delusion case and folie à plusieurs explanation • Emotional contagion, fear contagion, cult-like dynamics • Transition to therapy topics: clients falling for therapists and transference • Therapists maintaining strict boundaries and ethical rules • Reasons for firing clients and confidentiality limits in couples therapy • Misconception that couples therapy is about "winning" • Etiquette of seeing clients in public and HIPAA challenges • Therapists declining gifts and the feelings that creates • Colette wrapping up, promoting her book, and plans to return • Show reminders about next Thursday's episode and upcoming BDM show ### • Social Media: https://tomanddan.com | https://twitter.com/tomanddanlive | https://facebook.com/amediocretime | https://instagram.com/tomanddanlive• Where to Find the Show: https://podcasts.apple.com/us/podcast/a-mediocre-time/id334142682 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2FtZWRpb2NyZXRpbWUvcG9kY2FzdC54bWw | https://tunein.com/podcasts/Comedy/A-Mediocre-Time-p364156/• Tom & Dan on Real Radio 104.1: https://podcasts.apple.com/us/podcast/a-corporate-time/id975258990 | https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkLnBvZGJlYW4uY29tL2Fjb3Jwb3JhdGV0aW1lL3BvZGNhc3QueG1s | https://tunein.com/podcasts/Comedy/A-Corporate-Time-p1038501/• Exclusive Content: https://tomanddan.com/registration• Merch: https://tomanddan.myshopify.com/
Former RHOC star Kelly Dodd is under fire after leaked voice-note hits TikTok! Plus, Whitney Leavitt makes her big announcement ahead of the Secret Lives of Mormon Wives reunion. And Millie Bobby Brown denies allegations against David Harbor. BTW, who ELSE watched Stranger Things?! Give the gift of confidence this holiday season with Nutrafol! Get $10 off your first month's subscription plus free shipping https://nutrafol.com/ and use promo code NOFILTER Give your loved ones a unique keepsake you'll all cherish for years—Storyworth Memoirs! Right now, save $10 or more during their Holiday sale when you go to https://storyworth.com/nofilter Help your credit survive the holidays & get your first month FREE at https://getkikoff.com/nofilter today. Thanks to Kikoff for sponsoring us! Become a Member of No Filter: ALL ACCESS: https://allaccess.supercast.com/ Shop New Merch now: https://merchlabs.com/collections/zack-peter?srsltid=AfmBOoqqnV3kfsOYPubFFxCQdpCuGjVgssGIXZRXHcLPH9t4GjiKoaio Watch Disaster Daters: https://open.spotify.com/show/3L4GLnKwz9Uy5dT8Ey1VPi Book a personalized message on Cameo: https://v.cameo.com/e/QxWQhpd1TIbare