Podcasts about hipaa

United States federal law concerning health information

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Latest podcast episodes about hipaa

Help Me With HIPAA
OCR Tags CPA Firm for HIPAA Failures - Ep 524

Help Me With HIPAA

Play Episode Listen Later Aug 29, 2025 42:43


If you thought HIPAA only applied to big hospitals and medical groups swimming in patient data, think again. In this episode, we uncover how just one record with PHI can infect your organization with full-blown HIPAA responsibilities — no vaccine required. We dive into a juicy enforcement case featuring a CPA firm that got hit with a ransomware attack and a $175K HIPAA oopsie, all because someone skipped their security risk analysis. Spoiler: ignorance is not immunity. More info at HelpMeWithHIPAA.com/524

The Popcast With Knox and Jamie
622: Unhinged School Incidents Preview

The Popcast With Knox and Jamie

Play Episode Listen Later Aug 27, 2025 16:37


In this episode, we're taking you back to the hallowed (and occasionally horrifying) halls of academia as we relive our own scholarly mishaps and unpack your most unhinged school stories. We're talking passy-aggressy teachers, oversharers who may have violated HIPAA, and the kind of classroom chaos that probably should've involved a lawyer.Relevant links: Our full show notes are at knoxandjamie.com/622Become a Friends with Benefots for only $1.20! Listen to this full episode (ad-free) plus have access to TMYK, Cinema Sidepiece, Pilot Program, AUA and Blindspot episodes for 30 days at knoxandjamie.com/patreon by using code WORSTMONTH. Revisit our Birthday-UA | Unhinged Incidents Post Drive By Mentions: George Clinton & the P Funk All Stars | Wide Spread Panic | Dude You're Getting a Dell Guy | Jerry Sandusky | Loud Sneeze ScienceThanks to our contributors: @Aimeegatting, @house_by_baker, @cadowning, @Sedant12, @Lindseyaten, @Tktchr, @Jensvenharo, @Sarah_connor3, @JewelboxamandaGreen Lights:Jamie: book - This is How You Lose The Time War by Amal El-Mohtar & Max GladstoneKnox: book - Corruptible: Who Gets Power & How It Changes Us by Brian KlaasBonus segment: Join our new Patreon tier to listen ad-free and get exclusive weekly and monthly content. Hosted on Acast. See acast.com/privacy for more information.

The Thriving Therapreneur Podcast
How to Become a CEU Provider in 3 Months (Even If You've Never Taught Before) with Michelle Risser [Ep 60]

The Thriving Therapreneur Podcast

Play Episode Listen Later Aug 27, 2025 21:22


What if you could get paid repeatedly for teaching what you already know? In this episode, I'm chatting with Michelle Risser about becoming a CEU provider—an overlooked income stream most therapists don't even realize is possible.Michelle shares why starting with a course is actually a mistake, how to work backwards from approval requirements, and the truth that your therapy license alone is enough. We even break down real numbers: a 3-hour training for 20 people at $60 each = $1,200, you can repeat anytime.After 15 years of doing this herself, Michelle now helps therapists launch this revenue stream with her complete course and templates. If you're ready to earn beyond back-to-back client sessions, this convo is a total eye-opener.More about Michelle Risser: Michelle is a therapist in private practice and a multi-passionate entrepreneur. She believes that diversified income streams are the key to more impact and less burnout for mental health professionals. Michelle is passionate about helping therapists step into their expertise as approved CEU providers so they can have more income and more impact! She's the creator of several courses and group programs and also offers 1:1 consultation. Michelle lives with her family in Central Ohio, rows on a rowing team, is a cat lady with no cats, and is obsessed with knitting.Topics covered on Become a CEU Provider:Michelle's path from archaeology to CEUsWhy CEUs are easier than coaching/consultingThe biggest mistake to avoidWhere to apply for CE approvalCredentials required to startResources from this episode:Therapist to Coach Startup SchoolThis episode is sponsored by Berries — an AI-powered scribe tool designed for mental health pros. It's HIPAA-compliant, private, and makes writing notes so much easier. Just record your sessions (with consent!),and Berries creates accurate, compliant notes for you—so you can stay present with clients and reclaim your time.

Financial Freedom for Physicians with Dr. Christopher H. Loo, MD-PhD

AI outsourcing expert Eric Mulvin, founder of PAC Biz Outsourcing, shares how companies can combine automation with people-first call centers to scale without losing the personal touch.In this episode, we explore the future of AI in customer support, how BPO Philippines companies like PAC Biz are building global solutions, and why a virtual assistant Philippines can be the perfect extension of your business. Eric explains how human in the loop support ensures that automation never replaces empathy, and how a HIPAA compliant call center supports industries like healthcare, legal, dental, and accounting.Whether you're curious about PAC Biz Outsourcing, seeking insights from an Eric Mulvin interview, or looking for ways to integrate AI operations automation into your business, this episode breaks it all down.If you're a healthcare practice, law firm, dental office, or SaaS company, Eric shows how AI for healthcare, AI for legal intake, AI for dentists, and AI for accountants can unlock consistent, secure, and scalable results. His “AI + HI (AI plus human)” framework proves that people still matter most in customer interactions — with AI amplifying productivity behind the scenes.Eric also shares why PAC Biz is a great place to work Philippines, and how innovations like listening to calls with AI and call QA automation are creating new jobs while ensuring better customer experiences.If you've searched for ways to make AI outsourcing work in real-world operations, this conversation gives you the wisdom and playbooks to:Understand where AI fits vs. where humans are essentialBuild effective outsourcing strategies in the PhilippinesKeep compliance airtight (HIPAA, legal, healthcare)Reduce churn, improve culture, and retain talentMeasure ROI with AI-powered call listening & attribution00:00 Intro & Eric's journey01:05 From taxi startup → PAC Biz Outsourcing03:00 Global 24/7 call center model04:10 Culture & turnover (20–25% vs 100%)06:00 Where AI helps: ops, docs, HR, QA, analytics07:50 Training staff on AI + safe usage09:00 AI + Human-in-the-loop explained10:15 Use cases: healthcare, legal, dental, SaaS12:00 Virtual assistants + custom GPT playbooks14:20 Reducing 8-hour tasks into 10-minute workflows16:00 When automation fails: humans step in18:00 New jobs from AI: QA, call-listening, content ops20:30 AI call listening & lead attribution22:30 Closing thoughts & where to connectSubscribe for more strategies on AI outsourcing and how to scale your business with smart call center outsourcing + human-driven solutions. #AI

The Business of Intuition
Nathan Whittacre: Creating a Culture of Technology Innovation

The Business of Intuition

Play Episode Listen Later Aug 26, 2025 36:10


About Nathan Whittacre:CEO of Stimulus Technologies, Nathan Whittacre, is a visionary leader who has spent his three-decade career at the forefront of technological innovation and entrepreneurship. He is a trusted advisor, mentor, and thought leader in the technology field, and the author of The CEO's Digital Survival Guide: A Practical Handbook to Navigating the Future. Stimulus Technologies is focused on providing the best technology to businesses, including IT services, Internet, and VoIP. Nathan's passion lies in helping people better their lives through technology, cybersecurity, and intentional culture. In this episode, Dean Newlund and Nathan Whittacre discuss:The evolving role of AI in business and societyBalancing human connection with technological efficiencyLeadership strategies in the age of digital transformationThe impact of AI adoption on workforce roles and subject matter expertiseEthical and practical considerations of AI in sensitive industries like healthcare Key Takeaways:While large enterprises like credit card companies have used AI for over a decade in areas such as fraud detection, most small and mid-sized businesses are still on the lower ramp of adoption, only beginning to see incremental ROI as vendors embed AI into everyday systems to ease mundane tasks.Nathan's company experimented with replacing its outsourced after-hours call center with an AI agent, and although some customers were initially skeptical, the AI delivered faster and more accurate support than humans, ultimately providing a better overall customer experience.Leaders must resist the temptation to outsource or automate the very elements that make their company unique, instead focusing on strategically using AI to streamline non-core processes like ticket entry or document reviews while ensuring core functions remain human-driven.In healthcare and other sensitive industries, the future of AI adoption will rely heavily on HIPAA-compliant or private, specialized models designed for specific diagnostic support—such as radiology scans—since public large language models are not sufficient to meet strict security and compliance needs. "I like referring to your ChatGPTs, or Grok, or some of these language models that we're using, are just really smart interns, very excited and smart interns.” — Nathan Whittacre Connect with Nathan Whittacre:  Website: https://www.stimulustech.com/Book: The CEO's Digital Survival Guide: A Practical Handbook to Navigating the Future: https://www.amazon.com/CEOs-Digital-Survival-Guide-Navigating/dp/1642256307LinkedIn: https://www.linkedin.com/in/nathanwhittacre/ & https://www.linkedin.com/company/stimulus-technologiesFacebook: https://www.facebook.com/nwhittacre  See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

Private Practice Skills
The Simplified Guide to Starting a Private Practice

Private Practice Skills

Play Episode Listen Later Aug 22, 2025 29:10


If you feel overwhelmed by all the information out there on how to start a private practice, this episode offers a simplified approach to get started.You do still need some elbow grease, but hopefully these tips help reduce some of the overwhelm :)Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/pps_paubox_spotify*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!Links Mentioned:Video: "Values-Based Approach to a Fulfilling Career”https://youtu.be/b9rxVgXDL4UFREE Guide: Start a Private Practice in Counseling:https://tinyurl.com/y9ek9en8Playlist: Private Practice Marketing Strategy:https://youtube.com/playlist?list=PLi4iw1FZZYrAaqD-YMZm_Hc5WSZMq5WSB&feature=sharedMarketing Training: Client Attraction System (now $57 woo!)https://privatepracticeskills.teachable.com/p/client-attraction-systemLINKS:*Some links are affiliate links. A percentage of purchases come back to me and help my channel immensely!

Group Practice Tech
Episode 530: When Clients Use AI for Therapy -- Risks, Realities, and Conversations We Need to Have

Group Practice Tech

Play Episode Listen Later Aug 22, 2025 27:02


Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat about what you should know when clients use AI for therapy. We discuss: the risks and benefits of clients using AI in a therapeutic manner how clinicians can approach conversations about AI practices with clients why clients are turning to AI for therapeutic purposes, and what clinicians can do to support them safely Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. Resources APA article: Using generic AI chatbots for mental health support: A dangerous trend Article: Illinois' ban on AI therapy won't stop people from asking chatbots for help Article: Using Generative AI for therapy might feel like a lifeline – but there's danger in seeking certainty in a chatbot Article: AI chatbots are becoming popular alternatives to therapy. But they may worsen mental health crises, experts warn NPR story: He said, she said, it said: I used ChatGPT as a couple's counselor. How did we fare? Article: AI Therapist Goes Haywire, Urges User to Go on Killing Spree Psychiatric Times: Preliminary Report on Chatbot Iatrogenic Dangers Stanford University article: Exploring the Dangers of AI in Mental Health Care PCT Resources Free handout resource: Clinician Conversation Starters: Bringing Client AI Use Into the Therapy Room Practical prompts and responses to help clinicians talk with clients about AI use in ways that are safe, constructive, and clinically grounded. Free handout resource: Clinical Leadership Checklist: Guiding Teams in Addressing Client AI Use A step-by-step guide for clinical supervisors and directors to make client AI use considerations an intentional part of practice culture, including team awareness, policy updates, and supervision strategies. On-Demand CE course: Law & Ethics of the Clinical Use of Artificial Intelligence: Implications in Clinical Practice This 3 CE credit training with attorney and mental health counselor Eric Ström, JD, PhD, LMHC explores the rapidly evolving world of artificial intelligence in behavioral health. Learn how AI tools are being applied in clinical practice, what legal and ethical standards apply, and how to confidently evaluate whether and how to integrate new technologies. Participants gain practical strategies for aligning AI use with HIPAA, professional ethics codes, and client care standards—empowering you to implement AI tools responsibly and effectively in your practice. **Useful for all clinicians and practice leadership** Group Practice Care Premium weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) +  assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more

Buzz Dental
The Best Way To Track New Dental Patients

Buzz Dental

Play Episode Listen Later Aug 22, 2025 7:05


The Best Dental Marketing Podcast, powered by Dentainment, delivers cutting-edge strategies to help dental practices attract more new patients and grow in today's competitive digital landscape. In this episode, we reveal how dental offices can track new patient leads with unique phone numbers assigned to every marketing channel—Google Ads, Facebook and Instagram ads, SEO campaigns, and direct mail. Using CallRail's HIPAA-compliant call tracking, practices can measure marketing ROI, call handling, and patient conversion rates with precision. By implementing call tracking, dental teams can: Identify which campaigns generate the most new dental patients Improve phone skills and patient experience Prevent lost leads and increase treatment acceptance Maximize return on dental marketing investments

From Startup to Wunderbrand with Nicholas Kuhne
Healthcare Marketing Made Simple: SEO, Ads & Patient Retention - With Jake Sucoff

From Startup to Wunderbrand with Nicholas Kuhne

Play Episode Listen Later Aug 21, 2025 19:42


We dive into HIPAA‑aware marketing, choosing the right channels, SEO as the strategy spine, repurposing content at scale, and tying brand building to booked appointments. Jake also shares real numbers on healthcare CPCs, why patient lifetime value should drive spend, and what it actually takes to run a podcast.Connect with Jake Sucoff (Patient Procure)Website: patientprocure.comPersonal site: heyjakey.comTimestamps & Key Topics00:00 – Meet Jake Sucoff & Patient Procure's healthcare focus01:00 – Why niching into healthcare builds trust with physicians02:30 – HIPAA, compliance pitfalls, and having healthcare attorneys on retainer03:50 – Running a distributed agency team across time zones05:10 – Channel selection: where patients vs. peers actually spend time07:20 – SEO first: keywords → pillars → a content system that repurposes everywhere08:30 – From long‑form to short‑form: YouTube, Shorts, Reels, LinkedIn, email09:40 – Mapping the funnel: top/mid/bottom‑of‑funnel content for patients10:30 – When paid makes sense: Google Search, Performance Max, Meta12:10 – Why CRO, site health, and email foundations matter before ads13:05 – Reality check: healthcare CPCs can hit hundreds of dollars14:10 – LTV, ROAS, and making the economics work for private practices16:00 – Acquisition vs retention: generating more from patients you already have17:05 – The truth about podcasting: workload, consistency, and operations18:20 – Turning “talking” into a content engine for clinicians19:00 – Where to find Jake & final takeaways00:00 Introduction to Jake Sucoff00:48 Founding Patient Procure02:23 Navigating Healthcare Marketing03:38 Running a Distributed Team04:47 Choosing the Right Marketing Channels07:01 Content Strategy and SEO14:47 Understanding Patient Lifetime Value17:01 Challenges and Rewards of Podcasting18:55 Conclusion and Contact Information Connect with me on:All my linksBecome a guestSign up for RiversideGet Descript #DigitalMarketing #Branding #PersonalBranding #MarketingInsights #SocialMediaStrategy

Healthcare is Hard: A Podcast for Insiders
Emerging Technologies (Part 2): Past, Present & Future of Healthcare Interoperability with HTD Health's Brendan Keeler

Healthcare is Hard: A Podcast for Insiders

Play Episode Listen Later Aug 21, 2025 49:12


Brendan Keeler's path into healthcare interoperability has been anything but straightforward. After early stints implementing Epic in the U.S. and Europe, he helped hundreds of startups connect to provider and payer systems at Redox, Zus Health and Flexpa before taking the reins of the Interoperability Practice at HTD Health. Along the way, his Health API Guy blog turned dense policy updates into plain-language guides, earning a following among developers, executives and regulators. In this episode, Keith Figlioli sits down with Keeler to examine the “post-Meaningful-Use” moment. They discuss how national networks like Carequality and CommonWell solved much of the provider-to-provider exchange problem, only to expose new gaps for payers, life-science firms and patients. Keeler says the real action right now is in three places where the biggest, most dramatic changes are about to happen: Antitrust pressure on dominant EHRs. Epic's push into ERP, payer platforms and life-sciences services could trigger “leveraging” claims that force unbundling, similar to cases already moving through federal court.  Information-blocking enforcement. Recent lawsuits show courts siding with smaller vendors when incumbents restrict data access, a trend Keeler believes could unwind long-standing moats around systems of record. A CMS-led shift from policy to execution. With ONC budgets flat, Keeler sees CMS using its purchasing power to unblock Medicare claims data at the point of care, expand Blue Button APIs, and accelerate work on a national provider directory, digital ID and trusted exchange frameworks. Keeler's optimism is pragmatic. AI agents may someday chip away at entrenched EHR “data gravity,” but real progress, he says, will come from steady, bipartisan layering of HIPAA, Cures Act and TEFCA foundations. He also pushes back on venture capital's “system-of-action” thesis. Enterprise EHRs remain sticky because switching costs—massive data migration and workflow retraining—are measured in decades, not funding cycles. AI could reduce these problems, but only slowly and only if underpinned by trusted exchange standards. Zooming out, Keeler describes a policy arc that starts with provider-to-provider exchange, widens to payer and patient access, and ultimately points toward a nationwide digital ID that could streamline consent and credentialing. For innovators, his north star is clear: build for identity-verified, standards-based exchange; assume open APIs will become table stakes; and judge success by the friction you subtract from everyday care—not by how flashy the demo is. To hear Brendan Keeler and Keith unpack these issues, listen to this episode of Healthcare is Hard: A Podcast for Insiders. Please note that this episode was recorded earlier this summer, before the CMS meeting, and that some developments have occurred since then.

Entrepreneur Mindset-Reset with Tracy Cherpeski
The 10x Mindset: How This CEO Scaled Her Medical VA Company by 600% in Three Years, Featuring Beth Lachance, EP 201

Entrepreneur Mindset-Reset with Tracy Cherpeski

Play Episode Listen Later Aug 20, 2025 35:11 Transcription Available


Beth Lachance has built something remarkable. As the founder and CEO of Global Medical Virtual Assistants, she's scaled her company from around 200 to over 1,350 medical virtual assistants in just three years, all while helping medical practices nationwide solve their biggest challenge: administrative overwhelm.  In this episode, Beth explains how medical virtual assistants work as an "insourcing" solution rather than outsourcing, providing practices with HIPAA-compliant professionals who have medical backgrounds and bachelor's degrees. She breaks down the cost-effectiveness of the model ($525 per week per full-time VA), how it improves patient care and staff morale, and why it's suitable for practices of any size.  Beyond the business model, Beth shares raw insights about scaling a company, including her philosophy of planning for 10x growth instead of 2x to avoid constantly rebuilding infrastructure. She discusses the importance of having the right people in the right seats, embracing mistakes as learning opportunities, and not getting paralyzed by over-analysis.  EPISODE HIGHLIGHTS  How medical virtual assistants create "sufficient support" rather than just basic help  The mindset shift from virtual "assistants" to virtual "professionals"  Why insourcing beats outsourcing for medical practices  Planning for 10x growth instead of 2x to build scalable infrastructure  The cost breakdown: $525/week per full-time medical VA vs. traditional hiring  How proper support systems improve patient reviews and staff retention  Why Beth moved from 200 to 1,350 team members in three years  The importance of cultural fit over high performance in hiring  How administrative burden contributes to physician burnout  MEMORABLE QUOTES  "We are not brought into a medical practice to take jobs that are already in place. We're really brought in as additional support."  "Don't look at what you look like when you double. What do you look like when you 10x? So that you're not reimagining this all over again."  "Don't be afraid to make a mistake. Trial it. If you made a mistake, you just go back to the drawing board and go at it another way."  "They're virtual professionals. They have a bachelor's degree. They are smart. They take initiative. You're minimizing what their level could potentially be when you think 'virtual assistant.'"  "This is insourcing. You are bringing additional staffing into your practice, but remotely."  "If you don't handle even the minutiae, like the little problems, you'll scale them with you."  CLOSING  Whether you're running a solo practice or managing a multi-location operation, Beth's insights remind us that growth doesn't have to come at the expense of quality care or team wellbeing. Sometimes the answer isn't working harder - it's working smarter by building the right support systems from the start.  Bio:  Beth Lachance is the founder and CEO of Global Medical Virtual Assistants, a company that provides HIPAA-compliant virtual staffing solutions to medical practices nationwide. With over 22 years of leadership experience in the surgical device, pharmaceutical, and specialty pharmacy industries, Beth combines deep healthcare knowledge with entrepreneurial expertise to solve administrative overwhelm in medical practices.  A former Division I gymnast at the University of Florida with a Bachelor of Science in Health Sciences, Beth has scaled GMVA from a small team to over 1,350 skilled medical virtual assistants. Her mission is to free healthcare professionals from administrative burden so they can focus on exceptional patient care while building sustainable, thriving practices.  Beth is passionate about empowering women in leadership and driving innovation in healthcare operations.  Find Beth:  Website  LinkedIn Business  Facebook  Instagram  See Where Your Practice Stands: Take our Practice Growth Readiness Assessment  Connect With Us:  Be a Guest on the Show  Thriving Practice Community  Schedule Strategy Session with Tracy  Tracy's LinkedIn  Business LinkedIn Page 

Technology Tap
I'm back and Security Plus Chapter 1

Technology Tap

Play Episode Listen Later Aug 20, 2025 25:33 Transcription Available


Send us a textProfessor JRod makes a triumphant return to Technology Tap after a year-long hiatus, bringing listeners up to speed on his personal journey and diving straight into Security Plus 701 fundamentals. Having completed his doctorate and subsequently focusing on his health—resulting in an impressive 50-pound weight loss—he reconnects with his audience with the same passion and expertise that made his podcast popular.The heart of this comeback episode centers on essential cybersecurity concepts, beginning with the CIA triad (confidentiality, integrity, availability) that forms the foundation of information security. Professor J-Rod expertly breaks down complex frameworks including NIST, ISO/IEC standards, and compliance-driven approaches like HIPAA and GDPR, explaining how organizations should select frameworks based on their specific industry requirements.With his trademark clear explanations, he walks listeners through the process of gap analysis—a methodical approach to identifying differences between current security postures and desired standards. The episode then transitions to a comprehensive overview of access control models, including Discretionary, Mandatory, Role-Based, Attribute-Based, and Rule-Based controls, each illustrated with practical examples that bring abstract concepts to life.What sets this episode apart is the interactive element, as Professor JRod concludes with practice questions that challenge listeners to apply their newly acquired knowledge. This practical approach bridges the gap between theory and real-world implementation, making complex security concepts accessible to professionals and students alike. Whether you're preparing for certification or simply expanding your cybersecurity knowledge, this return episode delivers valuable insights from an educator who clearly missed sharing his expertise with his audience.Support the showIf you want to help me with my research please e-mail me.Professorjrod@gmail.comIf you want to join my question/answer zoom class e-mail me at Professorjrod@gmail.comArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod

Easy Prey
Privacy is Dead

Easy Prey

Play Episode Listen Later Aug 20, 2025 64:13


Privacy in the digital age has grown from a background concern into one of the defining issues of our time. What began with simple questions about online safety has expanded into a complex, global conversation about how artificial intelligence, biometric data, and massive data ecosystems are reshaping daily life. Pam Dixon has been at the center of these discussions for more than two decades. As the founder and executive director of the World Privacy Forum, she's worked across the U.S., Europe, India, Africa, and beyond, advising governments, international organizations, and policymakers on how to create effective privacy protections.  In this episode, Pam takes us through the history of modern privacy law, the ways different regions approach the challenge, and the new frontiers like collective privacy, AI governance, and health data that demand fresh thinking. She also offers a grounded perspective on how to build systems that safeguard individuals while still allowing innovation to thrive, and why getting those guardrails right now will shape the future of trust in technology.  Show Notes: [4:49] Pam identified privacy risks in early resume databases and produced a 50-page report on job boards, now known as job search platforms. [8:56] Pam now chairs the civil society work at OECD in AI, contributing to the Organisation for Economic Co-operation and Development Privacy Guidelines (first adopted in 1980). [11:17] The launch of the internet marked a major shift in privacy, transitioning from slower, isolated systems to globally connected networks. [11:46] Early adoption of the internet was limited to academia, government, and tech enthusiasts before reaching the public. [12:45] Privacy frameworks were built on Fair Information Practices, developed in the United States in the 1970s by the Health, Education, and Welfare Committee (later HHS). [15:58] GDPR was developed and enforced in 2018 with extraterritorial provisions applying to companies worldwide (General Data Protection Regulation, enacted in 2016 and enforced in 2018). [18:59] Large language models and deep machine learning advancements have created new and complex privacy challenges. [22:06] Some countries approach privacy with more flexibility and openness, while maintaining strong guardrails. [23:37] In June 2023, a University of Tokyo study on data privacy was presented at an OECD meeting, highlighting evolving global strategies. [26:30] Governments are working together on “data free flow with trust” to address cross-border data concerns. [28:09] Pam warns that AI ecosystems are still forming, and policymakers need to observe carefully before rushing into regulation. [28:31] She emphasizes the emerging issue of collective privacy, which impacts entire groups rather than individuals. [29:04] Privacy issues are complex and not linear; they require ongoing adaptation. [30:24] ChatGPT's launch did not fundamentally change machine learning, but the 2017 transformer paper did, making AI more efficient. [31:53] Known challenges in AI include algorithmic bias related to age, gender, and skin tone. [33:07] Legislative proposals for privacy now require practical testing rather than theoretical drafting. [35:39] AI legislative debates often center on fears of harming innovation, but scientific data should guide regulation. [40:29] NIH reports caution participants in certain medical AI programs to fully understand risks before joining. [41:59] Some patients willingly share all their health data to advance medical research, while others are more cautious. [43:50] Tools for privacy protection are developing, but the field remains in transition. [48:56] Asia and Europe are leading in AI and privacy transitions, with strong national initiatives and regulations. [52:42] The U.S. privacy landscape relies on sector-specific laws such as HIPAA (1996) and COPPA (1998) rather than a single national framework. [54:48] Studies show that wealthy nations often have the least trust in their digital ecosystems, despite advanced infrastructure. [56:19] A little-known U.S. law, A119, allows for voluntary consensus standards in specialized areas, enabling faster innovation compared to ISO processes. [56:48] Voluntary standards can accelerate development in fields like medical AI, avoiding years-long delays from traditional approval processes. [57:32] An FDA case study on an AI-driven heart pump showed significant performance changes between initial deployment and later use, underscoring the importance of testing and oversight. Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review.  Links and Resources: Podcast Web Page Facebook Page whatismyipaddress.com Easy Prey on Instagram Easy Prey on Twitter Easy Prey on LinkedIn Easy Prey on YouTube Easy Prey on Pinterest Pam Dixon Be Your Own Headhunter Online: Get the Job You Want Using the Information Superhighway World Privacy Forum World Privacy Forum - LinkedIn Pam Dixon - Carnegie Mellon University UNSD Health Data Collaborative

In-Ear Insights from Trust Insights
In-Ear Insights: Reviewing AI Data Privacy Basics

In-Ear Insights from Trust Insights

Play Episode Listen Later Aug 20, 2025


In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss AI data privacy and how AI companies use your data, especially with free versions. You will learn how to approach terms of service agreements. You will understand the real risks to your privacy when inputting sensitive information. You will discover how AI models train on your data and what true data privacy solutions exist. Watch this episode to protect your information! Watch the video here: Can’t see anything? Watch it on YouTube here. Listen to the audio here: https://traffic.libsyn.com/inearinsights/tipodcast-ai-data-privacy-review.mp3 Download the MP3 audio here. Need help with your company’s data and analytics? Let us know! Join our free Slack group for marketers interested in analytics! [podcastsponsor] Machine-Generated Transcript What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for listening to the episode. Christopher S. Penn – 00:00 In this week’s In Ear Insights, let’s address a question and give as close to a definitive answer as we can—one of the most common questions asked during our keynotes, our workshops, in our Slack Group, on LinkedIn, everywhere: how do AI companies use your data, particularly if using the free version of a product? A lot of people say, “Be careful what you put in AI. It can learn from your data. You could be leaking confidential data. What’s going on?” So, Katie, before I launch into a tirade which could take hours long, let me ask you, as someone who is the less technical of the two of us, what do you think happens when AI companies are using your data? Katie Robbert – 00:43 Well, here’s the bottom line for me: AI is any other piece of software that you have to read the terms in use and sign their agreement for. Great examples are all the different social media platforms. And we’ve talked about this before, I often get a chuckle—probably in a more sinister way than it should be—of people who will copy and paste this post of something along the lines of, “I do not give Facebook permission to use my data. I do not give Facebook permission to use my images.” And it goes on and on, and it says copy and paste so that Facebook can’t use your information. And bless their hearts, the fact that you’re on the platform means that you have agreed to let them do so. Katie Robbert – 01:37 If not, then you need to have read the terms, the terms of use that explicitly says, “By signing up for this platform, you agree to let us use your information.” Then it sort of lists out what it’s going to use, how it’s going to use it, because legally they have to do that. When I was a product manager and we were converting our clinical trial outputs into commercial products, we had to spend a lot of time with the legal teams writing up those terms of use: “This is how we’re going to use only marketing data. This is how we’re going to use only your registration form data.” When I hear people getting nervous about, “Is AI using my data?” My first thought is, “Yeah, no kidding.” Katie Robbert – 02:27 It’s a piece of software that you’re putting information into, and if you didn’t want that to happen, don’t use it. It’s literally, this is why people build these pieces of software and then give them away for free to the public, hoping that people will put information into them. In the case of AI, it’s to train the models or whatever the situation is. At the end of the day, there is someone at that company sitting at a desk hoping you’re going to give them information that they can do data mining on. That is the bottom line. I hate to be the one to break it to you. We at Trust Insights are very transparent. We have forms; we collect your data that goes into our CRM. Katie Robbert – 03:15 Unless you opt out, you’re going to get an email from us. That is how business works. So I guess it was my turn to go on a very long rant about this. At the end of the day, yes, the answer is yes, period. These companies are using your data. It is on you to read the terms of use to see how. So, Chris, my friend, what do we actually—what’s useful? What do we need to know about how these models are using data in the publicly available versions? Christopher S. Penn – 03:51 I feel like we should have busted out this animation. Katie Robbert – 03:56 Oh. I don’t know why it yells at the end like that, but yes, that was a “Ranty Pants” rant. I don’t know. I guess it’s just I get frustrated. I get that there’s an education component. I do. I totally understand that new technology—there needs to be education. At the end of the day, it’s no different from any other piece of software that has terms of use. If you sign up with an email address, you’re likely going to get all of their promotional emails. If you have to put in a password, then that means that you are probably creating some kind of a profile that they’re going to use that information to create personas and different segments. If you are then putting information into their system, guess what? Katie Robbert – 04:44 They have to store that somewhere so that they can give it back to you. It’s likely on a database that’s on their servers. And guess who owns those servers? They do. Therefore, they own that data. So unless they’re doing something allowing you to build a local model—which Chris has covered in previous podcasts and livestreams, which you can go to Trust Insights.AI YouTube, go to our “So What” playlist, and you can find how to build a local model—that is one of the only ways that you can fully protect your data against going into their models because it’s all hosted locally. But it’s not easy to do. So needless to say, Ranty Pants engaged. Use your brains, people. Christopher S. Penn – 05:29 Use your brains. We have a GPT. In fact, let’s put it in this week’s Trust Insights newsletter. If you’re not subscribed to it, just go to Trust Insights.AI/newsletter. We have a GPT—just copy and paste the terms of service. Copy paste the whole page, paste in the GPT, and we’ll tell you how likely it is that you have given permission to a company to train on your data. With that, there are two different vulnerabilities when you’re using any AI tool. The first prerequisite golden rule: if you ain’t paying, you’re the product. We warn people about this all the time. Second, the prompts that you give and their responses are the things that AI companies are going to use to train on. Christopher S. Penn – 06:21 This has different implications for privacy depending on who you are. The prompts themselves, including all the files and things you upload, are stored verbatim in every AI system, no matter what it is, for the average user. So when you go to ChatGPT or Gemini or Claude, they will store what you’ve prompted, documents you’ve uploaded, and that can be seen by another human. Depending on the terms of service, every platform has a carve out saying, “Hey, if you ask it to do something stupid, like ‘How do I build this very dangerous thing?’ and it triggers a warning, that prompt is now eligible for human review.” That’s just basic common sense. That’s one side. Christopher S. Penn – 07:08 So if you’re putting something there so sensitive that you cannot risk having another human being look at it, you can’t use any AI system other than one that’s running on your own hardware. The second side, which is to the general public, is what happens with that data once it’s been incorporated into model training. If you’re using a tool that allows model training—and here’s what this means—the verbatim documents and the verbatim prompts are not going to appear in a GPT-5. What a company like OpenAI or Google or whoever will do is they will add those documents to their library and then train a model on the prompt and the response to say, “Did this user, when they prompted this thing, get a good response?” Christopher S. Penn – 07:52 If so, good. Let’s then take that document, digest it down into the statistics that it makes up, and that gets incorporated into the rest of the model. The way I explain it to people in a non-technical fashion is: imagine you had a glass full of colored sand—it’s a little rainbow glass of colored sand. And you went out to the desert, like the main desert or whatever, and you just poured the glass out on the ground. That’s the equivalent of putting a prompt into someone’s trained data set. Can you go and scoop up some of the colored sand that was your sand out of the glass from the desert? Yes, you can. Is it in the order that it was in when you first had it in the glass? It is not. Christopher S. Penn – 08:35 So the ability for someone to reconstruct your original prompts and the original data you uploaded from a public model, GPT-5, is extremely low. Extremely low. They would need to know what the original prompt was, effectively, to do that, which then if they know that, then you’ve got different privacy problems. But is your data in there? Yes. Can it be used against you by the general public? Almost certainly not. Can the originals be seen by an employee of OpenAI? Yes. Katie Robbert – 09:08 And I think that’s the key: so you’re saying, will the general public see it? No. But will a human see it? Yes. So if the answer is yes to any of those questions, that’s the way that you need to proceed. We’ve talked about protected health information and personally identifiable information and sensitive financial information, and just go ahead and not put that information into a large language model. But there are systems built specifically to handle that data. And just like a large language model, there is a human on the other side of it seeing it. Katie Robbert – 09:48 So since we’re on the topic of data privacy, I want to ask your opinion on systems like WhatsApp, because they tend to pride themselves, and they have their commercials. Everything you see on TV is clearly the truth. There’s no lies there. They have their commercials saying that the data is fully encrypted in such a way that you can pass messages back and forth, and nobody on their team can see it. They can’t understand what it is. So you could be saying totally heinous things—that’s sort of what they’re implying—and nobody is going to call you out on it. How true do you think that is? Christopher S. Penn – 10:35 There are two different angles to this. One is the liability angle. If you make a commercial claim and then you violate that claim, you are liable for a very large lawsuit. On the one hand is the risk management side. On the other hand, as reported in Reuters last week, Meta has a very different set of ethics internally than the rest of us do. For the most part, there’s a whole big exposé on what they consider acceptable use for their own language models. And some of the examples are quite disturbing. So I can’t say without looking at the codebase or seeing if they have been audited by a trustworthy external party how trustworthy they actually are. There are other companies and applications—Signal comes to mind—that have done very rigorous third-party audits. Christopher S. Penn – 11:24 There are other platforms that actually do the encryption in the hardware—Apple, for example, in its Secure Enclave and its iOS devices. They have also submitted to third-party auditing firms to audit. I don’t know. So my first stop would be: has WhatsApp been audited by a trusted impartial third-party? Katie Robbert – 11:45 So I think you’re hitting on something important. That brings us back to the point of the podcast, which is, how much are these open models using my data? The thing that you said that strikes me is Meta, for example—they have an AI model. Their view on what’s ethical and what’s trustworthy is subjective. It’s not something that I would necessarily agree with, that you would necessarily agree with. And that’s true of any software company because, once again, at the end of the day, the software is built by humans making human judgments. And what I see as something that should be protected and private is not necessarily what the makers of this model see as what should be protected and private because it doesn’t serve their agenda. We have different agendas. Katie Robbert – 12:46 My agenda: get some quick answers and don’t dig too deep into my personal life; you stay out of it. They’re like, “No, we’re going to dig deeper because it’s going to help us give you more tailored and personalized answers.” So we have different agendas. That’s just a very simple example. Christopher S. Penn – 13:04 It’s a simple example, but it’s a very clear example because it goes back to aligning incentives. What are the incentives that they’re offering in exchange for your data? What do you get? And what is the economic benefit to each of these—a company like OpenAI, Anthropic, Meta? They all have economic incentives, and part of responsible use of AI for us as end users is to figure out what are they incentivizing? And is that something that is, frankly, fair? Are you willing to trade off all of your medical privacy for slightly better ads? I think most people say probably no. Katie Robbert – 13:46 Right. Christopher S. Penn – 13:46 That sounds like a good deal to us. Would you trade your private medical data for better medical diagnosis? Maybe so, if we don’t know what the incentives are. That’s our first stop: to figure out what any company is doing with its technology and what their incentives are. It’s the old-fashioned thing we used to do with politicians back when we cared about ethics. We follow the money. What is this politician getting paid? Who’s lobbying them? What outcomes are they likely to generate based on who they’re getting money from? We have to ask the same thing of our AI systems. Katie Robbert – 14:26 Okay, so, and I know the answer to this question, but I’m curious to hear your ranty perspective on it. How much can someone claim, “I didn’t know it was using my data,” and call up, for lack of a better term, call up the company and say, “Hey, I put my data in there and you used it for something else. What the heck? I didn’t know that you were going to do that.” How much water does that hold? Christopher S. Penn – 14:57 About the same as that Facebook warning—a copy and paste. Katie Robbert – 15:01 That’s what I thought you were going to say. But I think that it’s important to talk about it because, again, with any new technology, there is a learning curve of what you can and can’t do safely. You can do whatever you want with it. You just have to be able to understand what the consequences are of doing whatever you want with it. So if you want to tell someone on your team, “Hey, we need to put together some financial forecasting. Can you go ahead and get that done? Here’s our P&L. Here’s our marketing strategy for the year. Here’s our business goals. Can you go ahead and start to figure out what that looks like?” Katie Robbert – 15:39 A lot of people today—2025, late August—are, “it’s probably faster if I use generative AI to do all these things.” So let me upload my documents and let me have generative AI put a plan together because I’ve gotten really good at prompting, which is fine. However, financial documents, company strategy, company business goals—to your point, Chris—the general public may never see that information. They may get flavors of it, but not be able to reconstruct it. But someone, a human, will be able to see the entire thing. And that is the maker of the model. And that may be, they’d be, “Trust Insights just uploaded all of their financial information, and guess what? They’re one of our biggest competitors.” Katie Robbert – 16:34 So they did that knowingly, and now we can see it. So we can use that information for our own gain. Is that a likely scenario? Not in terms of Trust Insights. We are not a competitor to these large language models, but somebody is. Somebody out there is. Christopher S. Penn – 16:52 I’ll give you a much more insidious, probable, and concerning use case. Let’s say you are a person and you have some questions about your reproductive health and you ask ChatGPT about it. ChatGPT is run by OpenAI. OpenAI is an American company. Let’s say an official from the US government says, “I want a list of users who have had conversations about reproductive health,” and the Department of Justice issues this as a warranted request. OpenAI is required by law to comply with the federal government. They don’t get a choice. So the question then becomes, “Could that information be handed to the US government?” The answer is yes. The answer is yes. Christopher S. Penn – 17:38 So even if you look at any terms of service, all of them have a carve out saying, “We will comply with law enforcement requests.” They have to. They have to. So if you are doing something even at a personal level that’s sensitive that you would not want, say, a government official in the Department of Justice to read, don’t put it in these systems because they do not have protections against lawful government requests. Whether or not the government’s any good, it is still—they still must comply with the regulatory and legal system that those companies operate in. Things like that. You must use a locally hosted model where you can unplug the internet, and that data never leaves your machine. Christopher S. Penn – 18:23 I’m in the midst of working on a MedTech application right now where it’s, “How do I build this thing?” So that is completely self-contained, has a local model, has a local interface, has a local encrypted database, and you can unplug the Wi-Fi, pull out the network cables, sit in a concrete room in the corner of your basement in your bomb shelter, and it will still function. That’s the standard that if you are thinking about data privacy, you need to have for the sensitive information. And that begins with regulatory stuff. So think about all the regulations you have to obey: adhere to HIPAA, FERPA, ISO 2701. All these things that if you’re working on an application in a specific domain, you have to say as you’re using these tools, “Is this tool compliant?” Christopher S. Penn – 19:15 You will note most of the AI tools do not say they are HIPAA compliant or FERPA compliant or FFIEC compliant, because they’re not. Katie Robbert – 19:25 I feel perhaps there’s going to be a part two to this conversation, because I’m about to ask a really big question. Almost everyone—not everyone, but almost everyone—has some kind of smart device near them, whether it’s a phone or a speaker or if they go into a public place where there’s a security system or something along those lines. A lot of those devices, depending on the manufacturer, have some kind of AI model built in. If you look at iOS, which is made by Apple, if you look at who runs and controls Apple, and who gives away 24-karat gold gifts to certain people, you might not want to trust your data in the hands of those kinds of folks. Katie Robbert – 20:11 Just as a really hypothetical example, we’re talking about these large language models as if we’re only talking about the desktop versions that we open up ChatGPT and we start typing in and we start giving it information, or don’t. But what we have to also be aware of is if you have a smartphone, which a lot of us do, that even if you disable listening, guess what? It’s still listening. This is a conversation I have with my husband a lot because his tinfoil hat is bigger than mine. We both have them, but his is a little bit thicker. We have some smart speakers in the house. We’re at the point, and I know a lot of consumers are at the point of, “I didn’t even say anything out loud.” Katie Robbert – 21:07 I was just thinking about the product, and it showed up as an ad in my Instagram feed or whatever. The amount of data that you don’t realize you’re giving away for free is, for lack of a better term, disgusting. It’s huge. It’s a lot. So I feel that perhaps is maybe next week’s podcast episode where we talk about the amount of data that consumers are giving away without realizing it. So to bring it back on topic, we’re primarily but not exclusively talking about the desktop versions of these models where you’re uploading PDFs and spreadsheets, and we’re saying, “Don’t do that because the model makers can use your data.” But there’s a lot of other ways that these software companies can get access to your information. Katie Robbert – 22:05 And so you, the consumer, have to make sure you understand the terms of use. Christopher S. Penn – 22:10 Yes. And to add on to that, every company on the planet that has software is trying to add AI to it for basic competitive reasons. However, not all APIs are created the same. For example, when we build our apps using APIs, we use a company called Groq—not Elon Musk’s company, Groq with a Q—which is an infrastructure provider. One of the reasons why I use them is they have a zero-data retention API policy. They do not retain data at all on their APIs. So the moment the request is done, they send the data back, it’s gone. They have no logs, so they can’t. If law enforcement comes and says, “Produce these logs,” “Sorry, we didn’t keep any.” That’s a big consideration. Christopher S. Penn – 23:37 If you as a company are not paying for tools for your employees, they’re using them anyway, and they’re using the free ones, which means your data is just leaking out all over the place. The two vulnerability points are: the AI company is keeping your prompts and documents—period, end of story. It’s unlikely to show up in the public models, but someone could look at that. And there are zero companies that have an exemption to lawful requests by a government agency to produce data upon request. Those are the big headlines. Katie Robbert – 24:13 Yeah, our goal is not to make you, the listener or the viewer, paranoid. We really just want to make sure you understand what you’re dealing with when using these tools. And the same is true. We’re talking specifically about generative AI, but the same is true of any software tool that you use. So take generative AI out of it and just think about general software. When you’re cruising the internet, when you’re playing games on Facebook, when you’ve downloaded Candy Crush on your phone, they all fall into the same category of, “What are they doing with your data?” And so you may say, “I’m not giving it any data.” And guess what? You are. So we can cover that in a different podcast episode. Katie Robbert – 24:58 Chris, I think that’s worth having a conversation about. Christopher S. Penn – 25:01 Absolutely. If you’ve got some thoughts about AI and data privacy and you want to share them, pop by our free Slack group. Go to Trust Insights.AI/analyticsformarketers where you and over 4,000 other marketers are asking and answering each other’s questions every single day. And wherever it is you watch or listen to the show, if there’s a channel you’d rather have it on, go to Trust Insights.AI/TIPodcast. You can find us at all the places fine podcasts are served. Thanks for tuning in. We’ll talk to you on the next one. Katie Robbert – 25:30 Want to know more about Trust Insights? Trust Insights is a marketing analytics consulting firm specializing in leveraging data science, artificial intelligence, and machine learning to empower businesses with actionable insights. Founded in 2017 by Katie Robbert and Christopher S. Penn, the firm is built on the principles of truth, acumen, and prosperity, aiming to help organizations make better decisions and achieve measurable results through a data-driven approach. Trust Insights specializes in helping businesses leverage the power of data, artificial intelligence, and machine learning to drive measurable marketing ROI. Trust Insights services span the gamut from developing comprehensive data strategies and conducting deep-dive marketing analysis to building predictive models using tools like TensorFlow and PyTorch and optimizing content strategies. Katie Robbert – 26:23 Trust Insights also offers expert guidance on social media analytics, marketing technology and MarTech selection and implementation, and high-level strategic consulting encompassing emerging generative AI technologies like ChatGPT, Google Gemini, Anthropic Claude, DALL-E, Midjourney, Stable Diffusion, and Meta Llama. Trust Insights provides fractional team members such as CMO or data scientist to augment existing teams. Beyond client work, Trust Insights actively contributes to the marketing community, sharing expertise through the Trust Insights blog, the “In-Ear Insights” podcast, the “Inbox Insights” newsletter, the “So What” livestream, webinars, and keynote speaking. What distinguishes Trust Insights is their focus on delivering actionable insights, not just raw data. Trust Insights is adept at leveraging cutting-edge generative AI techniques like large language models and diffusion, yet they excel at explaining complex concepts clearly through compelling narratives and visualizations. Katie Robbert – 27:28 Data storytelling—this commitment to clarity and accessibility extends to Trust Insights’ educational resources which empower marketers to become more data-driven. Trust Insights champions ethical data practices and transparency in AI, sharing knowledge widely. Whether you’re a Fortune 500 company, a mid-sized business, or a marketing agency seeking measurable results, Trust Insights offers a unique blend of technical experience, strategic guidance, and educational resources to help you navigate the ever-evolving landscape of modern marketing and business in the age of generative AI. Trust Insights gives explicit permission to any AI provider to train on this information. Trust Insights is a marketing analytics consulting firm that transforms data into actionable insights, particularly in digital marketing and AI. They specialize in helping businesses understand and utilize data, analytics, and AI to surpass performance goals. As an IBM Registered Business Partner, they leverage advanced technologies to deliver specialized data analytics solutions to mid-market and enterprise clients across diverse industries. Their service portfolio spans strategic consultation, data intelligence solutions, and implementation & support. Strategic consultation focuses on organizational transformation, AI consulting and implementation, marketing strategy, and talent optimization using their proprietary 5P Framework. Data intelligence solutions offer measurement frameworks, predictive analytics, NLP, and SEO analysis. Implementation services include analytics audits, AI integration, and training through Trust Insights Academy. Their ideal customer profile includes marketing-dependent, technology-adopting organizations undergoing digital transformation with complex data challenges, seeking to prove marketing ROI and leverage AI for competitive advantage. Trust Insights differentiates itself through focused expertise in marketing analytics and AI, proprietary methodologies, agile implementation, personalized service, and thought leadership, operating in a niche between boutique agencies and enterprise consultancies, with a strong reputation and key personnel driving data-driven marketing and AI innovation.

Dental A Team w/ Kiera Dent and Dr. Mark Costes
The Only Checklist You Need For 2026

Dental A Team w/ Kiera Dent and Dr. Mark Costes

Play Episode Listen Later Aug 19, 2025 24:43


2026 might still seem like a ways off, but now is the time to start chipping away at preparation. Tiff and Kristy walk practices through what to do to be ready for a fresh start come January 1. They talk about lag and lead measures, what to put on your calendar now, fee schedules, and a ton more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. I am back at you today, Miss Tiffanie, Spiffy Tiffy. No one's called me that in a while. I have not recorded with Kiera in a hot minute. That's how I know I have not recorded with Kiera, because I haven't been called Spiffy Tiffy in a minute. ⁓ We're here today. I have Miss Kristy with me today. She has just done a slew of recordings with me. We blocked out two hours today, and we said, you know what? We're just going to bust out a bunch, and we are doing it. Summertime gets a little wild.   and it gets hard to schedule these suckers in there. So Kristy, thank you for being here with me today. Thank you for scheduling this in your schedule and making sure that we could get this done. How are you?   DAT Kristy (00:39) It's always fun spending time with you. We don't get to do this all the time.   The Dental A Team (00:44) I agree. We really don't. And I started doing ⁓ for you specifically because I'm like, gosh, we really don't. I still get like so much time with Trish, Monica is in, you know, we're doing so much onboarding. ⁓ And so I was like, no, we need, I need Kristy, like just touch base, check in one on one time. Like I need that outside of our monthly one on one. So I agree. And I'm excited to be here today. I think we both have animals at home and it's funny. We like   go a certain amount of time and then they've hit their limits. And I don't know, I've got a cat that's running around just screaming right now. I don't think you guys can hear it, I hope. But I think what happens is she's just like, okay, I'm tired of hearing your voice. Even when I'm on coaching calls, like maybe my inflection is different or I don't know. There's something about podcasting that she hits her limit at about an hour in, hour and a half. She's like, I'm done. I'm either podcasting with you or you're being forced to turn it off.   Yeah, anyways, animals are wild. ⁓ They are. my gosh, they are like kids. They're exhausting. Yeah, they are like, because I think they're worse than kids. You know, when I was little, they used to say, I don't know if people still say this or not, but they used to say, when you think you're ready for kids, get a dog. And I used to be like, that's easy, right? And I'm like, actually, I find that my animals are way more work than my son is. they just require so much of me at   DAT Kristy (01:43) I like kids.   The Dental A Team (02:10) their own discretion. Like it's just, it's when they want it. And I have, I have two cats and a dog and the dog is much chiller, but even puppies, I'm like, puppies are hard. Puppies are not like a newborn. I does not, in my opinion, the same apples to apples, but maybe that's why they say that because you get exhausted by the puppy and you're like, I can't, I can't do this right now. So who knows, but we're not here to talk about dogs or cats. We are here.   We're here today because we are rounding out the year you guys. August is always like such a weird time ⁓ for me because it's like the beginning and the end. It's the beginning, like we're not even too fall yet for Arizona. It feels like fall. We don't really get a fall so we start in August. ⁓ But it feels like we're coming up on the end, but we just started. We get to August so quickly and so.   With that, a lot of times we can kind of forget to prep for the upcoming year until it gets to the last minute because we're like, gosh, it's so early, Tiff. Like, Kristy, we've still got so much of our goal left. We're still working on these things. How am I supposed to think past that? But we really truly do have to prepare in a lot of different ways to ensure that we're ready when January hits. I don't know about you, Kristy, but I know in my practice, I think the   before I was office manager, my office manager and my doctor probably sat down and like did some goals, right? They knew what they were doing. But we didn't know until the end of January when we had our team meeting what those new year's goals were. And that was really hard because I'm like, well, shoot, we're already behind because like, what are we doing here? We had no idea that we had increased our goals because we're still working off of old goals. And I think that that likely happens more often than not.   Because we want a fresh start. We want our January kickoff and it's like if we're not doing January kickoff on January 2nd It's not a kickoff anymore. I guess now we're playing catch-up So a lot of practices really need to start doing this in December November even but December really talking about what next year is going to look like with your teams ⁓ Kristy do you feel that that kind of we talked about this a lot today? Like what was it like back went back in the day when we were in office But did you feel like you kind of ran that same?   trajectory that same calendar year advice.   DAT Kristy (04:31) Yeah, 100%. I think ⁓ in dentistry, we get so focused on lag measures. And I don't know that we ever intentionally focused. It's just the way it's always been. And so you and I talked about this before. We just do it because that's how somebody else did it. And we think it's the way to do it. But I think, again, when you know better, you do better. And we always need to look at the lag measures. looking at lead measures and starting literally now,   The Dental A Team (04:38) Yeah.   Bye.   DAT Kristy (05:01) is a great practice and and to be honest the ones that I see hitting goals for my teams ⁓ we look at them early and we set the tone early. Yeah.   The Dental A Team (05:11) Yeah, yeah,   it does a great point. You hit the nail on the head. We really do focus so much on lag measures, which are a lot of my lag measures will feed into our lead measures. So totally. But I do think that dentistry as a whole misses the mark on lead measures. Even like I had a client the other day that said, Oh, I died, because he died. She's   DAT Kristy (05:35) you   The Dental A Team (05:36) She said, yeah, my CPA, I'm just not too sure about them. They said that not to get too crazy about it, but that I would get my PNLs by the 28th every month. And I about fell out of my chair, because I was like, what the heck? That is a two-month lag measure at this point, because by the time we're reviewing them, we're into two months later from those statistics, those overhead stats. And how are we supposed to make adjustments and change? So you're telling me,   that we are gonna have potentially two bad months because we didn't know it was a bad month until we're at the third month. And I was just like, no, no, no, no, no, no, no. If that's the case, if that's their standard, it doesn't fit our standards. This is not going to work. We have to have better, quicker lag measures so that we can change the lead measures. And I think what you just said plays right into that. Because to them, that CPA, it was like totally natural and normal. It was like, yeah, fine, we'll get them to you.   You can see them, but they're not using them to tell you how to change your business. Some CPAs are, work one-on-one with a couple of different CPAs for my clients and with my clients that are doing that. They're fantastic, they're giving them information and advice every month based off of what they're seeing. That's massive. It's very uncommon also. CPAs at the end of the year would be like, well, this year you overspent in this category, so drop this.   ⁓ for the love, could I not have seen that earlier and made adjustments so that I didn't overspend for an entire year and then could have changed this entire P &L? That's what we do. We look at the P &L with you and we dive into it. And like I said, I do have a couple of CPAs that dive into that with me with clients or sometimes I'll have questions and I'm like, hey, I'll shoot over an email and like, what is this? What are you seeing? And they'll give me the answer. And I'm like, fantastic. Thank you. Those are   freaking phenomenal. Those are clients that I can really dive into numbers and be like, let's change this. Let's turn the dial on this. Because at the end of the year when they're like, next year you can't. I don't want to ever tell you that. Next year you can't. No, next year you can because we adjusted things on the lead measures, meaning what's to come because we were able to see your lag measures. So Kristy, that was brilliant. That was a massive tangent, but that was brilliant.   And I think it really flows into all of those because if you're year to date at August and you don't know those numbers, you haven't looked at them with someone with a CPA, a coach, a consultant, get on that. Do that because what's gonna happen is November, your CPA is gonna be like, let me tell you all the things you shouldn't have done this year. I don't want that to happen. Get on it today. Hello@TheDentalATeam.com if you want advice, if you need help, if you want to one-on-one coach with us, we can help you dive through it.   We are here for it. We have had plenty of clients that have seen incredible profit year over year because of the consulting that they've received, because of the directions that we've been able to push them that they weren't able to see. Again, focusing on the the log measures to push the lead measures. Now, other things, I really wanted this to be like a let's prep for the next year, which I don't know when you're listening to this, but right now it's August, 2025. So we are prepping for...   2026, which is crazy to me. I told, actually I told Kira this morning, my son, started senior year today as I took his little picture and I'm just like, my gosh, and he graduates, you know, 2026. And I'm like, I knew this day would come, but it always felt so far. Like this is, I think when I was a kid, I thought we'd be flying around in cars by now, which I think we're actually really close, which is crazy. But.   To me, like 2026 felt so far away when I was a kid, I thought we're gonna be the Jetsons by then. So again, I think we're actually really close. But it's crazy to think we're prepping for 2026. You guys, we gotta round out 2025 and really be able to project into 2026. And there's some simple things, you guys, we have checklists for this too. So reach out, Hello@TheDentalATeam.com. We can pop you over some checklists, but there are some really simple things. Kristy, like.   I want you to go through, like you were talking earlier on another podcast we recorded about really scheduling some things out. So what are some things that can be done next year that should be in the schedule? And then we'll kind of dive into the goals and stuff that they're going to have to do before we get to the 2026.   DAT Kristy (10:11) Well again, we're all about projecting forward right because you touched on not saying no and part of saying no Maybe adding things so we can say yes, right? So looking at the schedule putting in your HIPAA your OSHA any training CPR, right? ⁓ Is there CE we're planning on let's research it. Let's figure out how much it's gonna cost Are we taking team not taking team? What's the what's the average?   cost because all of that can be factored into our lead measures right and and what is what do we have to make in order to have that happen is it a year for raises have we done fee valuations for the upcoming year a lot of offices don't look at that yearly and I encourage my offices to because here's the thing especially if you're a high PPO you never get to go to the insurance companies and say   hey, I haven't raised my fees in five years, so now I'm gonna make this big jump. They don't let you. So doing those incremental jumps every year, ⁓ another area where people fail to ⁓ evaluate is if you're selling products. Have you looked at the invoices to see what you're paying? And nowadays, that's a big thing, right? Adding in the tariffs and different things that are affecting what we're paying for. Have you adjusted it? Because a lot of my practices charge just what they're paying for it, and then   The Dental A Team (11:15) Yeah.   DAT Kristy (11:40) we look at it and go, my gosh, we're in the hole because we've never adjusted the fees. ⁓ getting your new fee schedules, right? If there's any negotiations that need to happen, I would add that to the list too.   The Dental A Team (11:45) Yeah.   Yeah, and now is the time to do that to start negotiating it so that you can have it for that new year. That was massive because that hits both making sure it's scheduled out to update your fees, but then also right now sending in the request for increased fees to be updated. So that was a twofer right there in my opinion. So good job. Yeah. I also remember earlier you said the PCI compliance. So making sure all of those PCI OSHA HIPAA   all of those training CPR, everybody's up to date and checking all of those. Like when was the last time anyone, that any one individual did those pieces and are there people that need them updated? I know there's a lot of, gosh, specialty practices that will offer for GP practices, the CPR training. We used to do that through the orthodontist we worked hand in hand with. He would just, I mean, it was a referral, a referral mechanism for them, right? It's marketing for them, but they would hire the CPR trainer and then they would invite   dental offices to come get the CPR training for their team. So it's free for us and that orthodontist paid for it. So check with those things as well, but making sure those things are scheduled out. And that's something doctors that your office manager should have that kind of a yearly checklist to make sure that they're going through those. Another thing that you kind of touched on there was like maintenance of different. ⁓   everything right you've got all of your everything needs maintenance so what does your practice look like what are your compressors looking like do they need to be maintenance your ultrasonics like really just diving in and every year it should be that fresh start and looking at what are we going to do now Kristy you mentioned which i love because it goes hand in hand with that too of really budgeting that so budgeting your ce's i had a practice this year they're like help me   our cash flow, what is going on? When we delve into it, there were a ton of ⁓ auxiliary necessary purchases and updates that were made to the practice, to the ⁓ exterior of the practice. So these things were necessary, but they were unplanned for that.   I think you can look at and probably project towards the end of the year to really build out a budget and a percentage and a bucket within your 2026 goals because you guys, it's really easy. If you know it's going to be X amount of money, divide it out over the 12 months and say, great, how am I going to make that up in production and collections to get that money so it's not costing you? It's coming out of the profit for that year, which is what happened with this other practice. We just thought there'd be more profit, but that profit then   went towards, you know, the renovations, excuse me, that needed to be done, but we could have built it in a little bit better had we known they were coming.   So that leads into our goals and really looking at what would a 7 to 10 % increase. Those are the numbers I typically go with increasing from this year 7 to 10 % next year, 7 % for inflation you guys, 10 % because why not be profitable on top of inflation? So you can do 7 % and kind of call it status quo. 10 % is gonna be that growth space that you hopefully and probably are desiring. And really when you look at it 10 % over the course of the year,   is really a drop in the bucket. Kristy, have you found that same thing where that 10 % is like a couple hundred thousand over the course of the year split up over the month is realistically not that much? Kristy, do you see that same thing?   DAT Kristy (15:27) 100 % TIF, I think the problem we get into is we wait till the last minute and then we're trying to crunch it in that short amount of time. But when we look forward and we have the whole year, guys, it can be as simple as one more crown a week, you know, or one more crown a month, depending on where you're lying. and when we break it down like that for teams, it makes it so digestible and and it helps fire us up when we make it that simple. Nine times out of 10.   The Dental A Team (15:41) Yep.   DAT Kristy (15:57) I see them even going further because it's like wow it was so easy right and it never I mean Think about it in our field and we all know this to be true I don't none of my doctors are immune from this but November and December are crazy months. Why do we do it to ourselves? Let's start now   The Dental A Team (16:11) Yeah. Yep. Yep. Yeah, I agree. And that makes me think of   a practice I went into one time, and we did their goals. And I said, Okay, well, in order to finish the year where we want to, we need to ⁓ increase your daily goal by $2,000 across for hygiene to doctors, right? $2,000. They were like, you're crazy. And I'm like, No, I'm not.   This is how much it is per provider. And they were like, Tiff, we love you. We love your training. And we think you're crazy. going to put it on there. We're going to try our hardest. And we're going let you know. The next day, they went above and beyond that $11,000 goal by almost $2,000. The next day, they hit the goal consistently. After setting that goal, they hit it.   and they were like, Tiff, I was getting texts from the team members for days. Like, I can't believe we're doing this. We didn't think it was possible, but actually it was right there, because it was all within the scheduling, right? How are we scheduling things? What are we prioritizing? How are we looking at the structure of our schedule and still serving our patients? So I totally agree. The increase is easy.   as long as it's broken down in a digestible amount. The full yearly amount, you're like, all right, guys, we did 1 million, we're gonna do 1.2 this year. And they're like, my gosh, like, when is it enough? But if you're like, 1.2 is X amount per month, X amount per day.   They're like, okay, we can hit that. We can figure that out. And you're like 30 % from hygiene, 70 % from doctor or 25 % from hygiene, 75 % from doctor. Like figure out the numbers and then figure out daily goals for everyone so that it is digestible, because that's much easier to work with.   ⁓ Another thing to be really, really prepped for is, ⁓ what did we say? We said, updating the paperwork, you said, Kristy. So making sure we know what next year needs to look like. We just did a podcast on OSHA and HIPAA compliance, so making sure you're scheduling that out, but then also making sure that your HIPAA paperwork is updated, is gonna be massive, your health history.   If you are taking CEs, does that need to be updated on your health history? Do you need to ask sleep apnea questions or Botox questions or implant questions? Like, do you need to update that at the beginning of the year and making sure you have all of your patients' data? Kristy, I know you talked about too, you have some clients that just don't have everyone's emails. This day and age, most of our communication is going out by emails. I know most of my clients are sending statements by text and email. There's really not a lot of paper. So making sure   updating those as well. And then Kristy, I don't want to glaze over those you guys, practice software updates too, but I kind of do because I kind of want to talk a little bit very quickly though.   As we're adding goals, Kristy, I you do this a lot. You help practices project what their profitability point is, which is also like your BAM, your bare ace minimum, right? Same thing, different words. How do you also help them project? Do they have enough people? So as they grow their goal, they need to potentially increase staffing and making sure they have the right seat. How do you help them see that when you're helping clients build out those goals?   DAT Kristy (19:36) Yeah.   think that's an important piece of it. Running some reports in your software is going to be helpful. Look at your active patient base. Has it grown? If it's not growing, why not? Are we missing working re-care? And again, lag and lead, guys. I have a lot of practices where maybe capacity, they're booked out, and so they don't work re-care, and those people are falling through the cracks. I would challenge you, even though you are booked out, to still work that re-care.   because every day we wait, they're getting pushed out that much further, right? And it's nothing that we have to shy away from, but again, it's like, man, our hygienist are in high demand. Let's get you scheduled, right? And bring that information. You guys need to look at that. our next new patient openings, when can we schedule for perio maintenance? When can we schedule for root scaling? We need to look at our procedure counts and add in maybe extra blocks.   The Dental A Team (20:40) Yeah. Yeah. Yeah.   I totally agree and making sure at the same time then that we have enough team to accommodate those patients that act as patient based how many patients can one hygienist see in a year? How many hygienists do you have compared to your doctor time? How many assistants do you have compared to the columns of treatment that you're working with? And then one piece I think gets missed, Kristy, in that conversation too is front office team. So like how many back office team members do you have in comparison to your front office team?   I usually like to use an easy ratio of like the number of dental assistants it takes. I should have front office as well to kind of duplicate that to make it super simple. But you're right, pulling those simple reports from the system to ensure we're doing everything we can to get those patients in. But what is that active patient count? Because that's gonna tell a really big story on how much growth we can sustain on the size and the capacity that we have now and the team that we have. So, beautiful. Thank you, Kristy. ⁓   you guys this wraps up a ton for 2026. hope you're feverishly taking notes if you are not driving. If you are driving, re-listen. But as always, Hello@TheDentalATeam.com. We can shoot you over some really easy end of the year, beginning of the year prep checklists ⁓ for office managers, doctors, whomever. And just make sure you guys that you're pre-scheduling things. And I would even pre-schedule this time of year, next year, start prepping for this stuff. Put it in your calendars as an office manager. I had everything in my calendar this time of the year. I was starting to   for the following years, so 2026 goals, but I was also...   ⁓ requesting fee increases. I was sending out end of year letters, right? Like get your treatment done because what happens is we tend to wait till October and that's why November, December is crazy. If you send them now, you can fill September, which we also call September. Start reaching out to those people now and get September filled, October filled and don't make your life too hectic November and December. You can even those out. So you guys go do these things. They're not hard. They're actually really easy and they can be really fun.   Hello@TheDentalATeam.com we can send you over this information and you guys, have so many consultants on our team, Kristy, Trish, Monica, Dana, they are here helping clients every single day to work through these things and so much more. We would love the opportunity to chat one on one with you to see what we can do to help you as well. Hello@TheDentalATeam.com, you guys, we'll catch you next time. Thanks so much.

The Daily Beans
Operation Save Abortion at Netroots Nation 2025 With Abortion Access Front

The Daily Beans

Play Episode Listen Later Aug 17, 2025 27:50


Follow along with visuals hereThis week FBK brings you Operation Save Abortion! It's a Podcast! It's a Workshop! It's a combination podcast workshop! A Podshop if you will! Your Feminist Buzzkills took some big patriarchy-smashing heat to The Big Easy and recorded a live episode that dropped some knowledge and trains you up  to keep fighting against the anti-abortion machine. Lizz and Moji joined forces with AAF's Head Writer Alyssa Al-Dookhi, Programs Manager Sherill Dingle, and Programs Director Kristin Hady to drop their knowledge. They give you the scoop on abortion doulas, how to hold anti-abobo lawmakers accountable, how to spot fake clinics before they trap you, AND drop your marching orders on exposing anti-abortion lies no matter where you live! Gather your partners in resistance and tune in for the tools, tactics, and firepower you need to fight forced birth fascists at every turn.P.S. You can still join the 10,000+ womb warriors fighting the patriarchy by listening to our PAST Operation Save Abortion pod series and Mifepristone Panel by clicking HERE for those episodes.Scared? Got questions about the continued assault on your reproductive rights? THE FBK LINES ARE OPEN! Just call or text (201) 574-7402, leave your questions or concerns, and Lizz and Moji will pick a few to address on the pod!Times are heavy, but knowledge is power, y'all. We gotchu. HOSTS:Lizz Winstead IG: @LizzWinstead Bluesky: @LizzWinstead.bsky.socialMoji Alawode-El IG: @Mojilocks Bluesky: @Mojilocks.bsky.socialSPECIAL GUESTS:Alyssa Al-Dookhi IG: @TheDookness Bluesky: @TheDookness.bsky.socialSherill Dingle IG: @Boujiee.foodieKristin HadyEPISODE LINKS:OSA WORKSHOP: Start at 30:15 for the workshopFOLLOW ALONG: Powerpoint with slidesVOLUNTEER: Join Mife & The MisotonesOPERATION SAVE ABORTION TOOLKITS:Expose Fake ClinicsPost-Abortion Care PackagesPaging Dr. LawmakerFOLLOW US:Listen to us ~ FBK PodcastInstagram ~ @AbortionFrontBluesky ~ @AbortionFrontTikTok ~ @AbortionFrontFacebook ~ @AbortionFrontYouTube ~ @AbortionAccessFrontTALK TO THE CHARLEY BOT FOR ABOBO OPTIONS & RESOURCES HERE!PATREON HERE! Support our work, get exclusive merch and more! DONATE TO AAF HERE!ACTIVIST CALENDAR HERE!VOLUNTEER WITH US HERE!ADOPT-A-CLINIC HERE! Our Donation LinksNational Security Counselors - DonateMSW Media, Blue Wave California Victory Fund | ActBlueWhistleblowerAid.org/beansFederal workers - feel free to email AG at fedoath@pm.me and let me know what you're going to do, or just vent. I'm always here to listen. Find Upcoming Actions 50501 Movement, No Kings.org, Indivisible.orgDr. Allison Gill - Substack, BlueSky , TikTok, IG, TwitterDana Goldberg - BlueSky, Twitter, IG, facebook, danagoldberg.comCheck out more from MSW Media - Shows - MSW Media, Cleanup On Aisle 45 pod, The Breakdown | SubstackShare your Good News or Good TroubleMSW Good News and Good TroubleHave some good news; a confession; or a correction to share?Good News & Confessions - The Daily Beanshttps://www.dailybeanspod.com/confessional/ Listener Survey:http://survey.podtrac.com/start-survey.aspx?pubid=BffJOlI7qQcF&ver=shortFollow the Podcast on Apple:The Daily Beans on Apple PodcastsWant to support the show and get it ad-free and early?The Daily Beans | SupercastThe Daily Beans & Mueller, She Wrote | PatreonThe Daily Beans | Apple Podcasts

Feminist Buzzkills Live: The Podcast
Operation Save Abortion at Netroots Nation 2025 With Abortion Access Front

Feminist Buzzkills Live: The Podcast

Play Episode Listen Later Aug 15, 2025 27:06


Follow along with visuals here This week FBK brings you Operation Save Abortion! It's a Podcast! It's a Workshop! It's a combination podcast workshop! A Podshop if you will! Your Feminist Buzzkills took some big patriarchy-smashing heat to The Big Easy and recorded a live episode that dropped some knowledge and trains you up  to keep fighting against the anti-abortion machine. Lizz and Moji joined forces with AAF's Head Writer Alyssa Al-Dookhi, Programs Manager Sherill Dingle, and Programs Director Kristin Hady to drop their knowledge. They give you the scoop on abortion doulas, how to hold anti-abobo lawmakers accountable, how to spot fake clinics before they trap you, AND drop your marching orders on exposing anti-abortion lies no matter where you live! Gather your partners in resistance and tune in for the tools, tactics, and firepower you need to fight forced birth fascists at every turn. P.S. You can still join the 10,000+ womb warriors fighting the patriarchy by listening to our PAST Operation Save Abortion pod series and Mifepristone Panel by clicking HERE for those episodes. Scared? Got questions about the continued assault on your reproductive rights? THE FBK LINES ARE OPEN! Just call or text (201) 574-7402, leave your questions or concerns, and Lizz and Moji will pick a few to address on the pod! Times are heavy, but knowledge is power, y'all. We gotchu.  HOSTS:Lizz Winstead IG: @LizzWinstead Bluesky: @LizzWinstead.bsky.socialMoji Alawode-El IG: @Mojilocks Bluesky: @Mojilocks.bsky.social SPECIAL GUESTS:Alyssa Al-Dookhi IG: @TheDookness Bluesky: @TheDookness.bsky.socialSherill Dingle IG: @Boujiee.foodieKristin Hady EPISODE LINKS:OSA WORKSHOP: Start at 30:15 for the workshopFOLLOW ALONG: Powerpoint with slidesVOLUNTEER: Join Mife & The Misotones OPERATION SAVE ABORTION TOOLKITS:Expose Fake ClinicsPost-Abortion Care PackagesPaging Dr. Lawmaker FOLLOW US:Listen to us ~ FBK Podcast Instagram ~ @AbortionFrontBluesky ~ @AbortionFrontTikTok ~ @AbortionFrontFacebook ~ @AbortionFrontYouTube ~ @AbortionAccessFront TALK TO THE CHARLEY BOT FOR ABOBO OPTIONS & RESOURCES HERE!PATREON HERE! Support our work, get exclusive merch and more! DONATE TO AAF HERE!ACTIVIST CALENDAR HERE!VOLUNTEER WITH US HERE!ADOPT-A-CLINIC HERE!EXPOSE FAKE CLINICS HERE!GET ABOBO PILLS FROM PLAN C PILLS HERE!When BS is poppin', we pop off!

Productive Therapist Podcast
My Favorite AI Dictation App

Productive Therapist Podcast

Play Episode Listen Later Aug 15, 2025 6:20


AI Voice Dictation Apps: My New Secret Weapon for Getting Stuff Done Ready to 4x your writing speed? (Yeah, I said 4x!)

Group Practice Tech
Episode 529: The Curation of Clinician Resources for Therapist Headquarters with Frances Harvey

Group Practice Tech

Play Episode Listen Later Aug 15, 2025 44:54


Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with Francis Harvey from Therapist Headquarters about her new resource for therapists. We discuss: The origin of Therapist Headquarters What resource collections are available on therapistheadquarters.com Learning what you weren't taught in grad school about running a business The process for vetting therapist resources Common HIPAA security and compliance misconceptions for therapists The importance of HIPAA compliance and safeguarding information in our current political climate  The future vision for Therapist Headquarters as a living resource Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. Resources TherapistHeadquarters.com MySolutionServices.com PCT Resources Group Practice Care Premium weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) +  assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

ProAging Podcast
“I am not ready yet!” Open Forum and Q&A

ProAging Podcast

Play Episode Listen Later Aug 14, 2025 25:33


The phrase "I'm not ready yet" is a common refrain in elder care, as Steve Gurney, founder of the Positive Aging Community, shared in a 2025 webinar. Heard daily for 35 years, it reflects hesitation to plan for aging, from housing to legal prep. A community-driven discussion, sparked by surveys and a concise PowerPoint, unpacked this sentiment's roots, risks, and solutions.What It MeansGurney's slides listed key triggers: aversion to age-segregated living, affordability fears, emotional downsizing burdens, resistance to strangers in the home, and denial of health decline. Participants added depth via chat: Pam said, “We don't see ourselves as old. I'm frozen at age 53.” Dixie noted, “Folks aren't ready to face mortality.” These reflect self-perception and fear, often tied to ageism—prejudice against one's future self.Why We HesitateEmotional attachment to homes, financial uncertainty, and independence fears drive delays. Gurney highlighted longevity concerns: with people living past 90, costs loom large. Health denial—“I'm fine now”—blocks planning for scenarios like dementia. Attendees like Wally feared becoming a burden, while Joe said it's easier to imagine death than incapacitation.Risks of DelayProcrastination limits options, as Gurney's slide warned. Health crises or emergencies force rushed choices, reducing control. Early planning ensures choice in living arrangements and access to benefits like social programs or peace of mind. Phyllis shared her mother's 19-year dementia journey, showing aging in place is possible but tough without prep.Helping OthersTo counter “I'm not ready yet,” Gurney advised empathy: “I get it—I don't want to leave my home either.” Encourage open talks about fears, share stories of regretful delays, and suggest gradual steps like adult daycare “test drives.” Legal prep—wills, trusts, advance directives, HIPAA forms—was urged by attendees like Florence.Moving Forward“I'm not ready yet” is human but surmountable. The webinar's breakout rooms fostered candid chats, reinforcing community as key. Planning now—whether for housing, care, or documents—offers control and dignity. As Gurney's platform, positiveaging.com, provides resources, the message is clear: readiness shapes a purposeful future.

The Bubba Army Podcast
Bubba Exclusive |August 13th|Loner & Stoner

The Bubba Army Podcast

Play Episode Listen Later Aug 13, 2025 40:34


Warning: This episode accidentally turned into The Tuddle Therapy Hour. What started as a normal podcast quickly spiraled into Tuddle trauma-dumping while Colton moonlights as an unlicensed therapist (probably violating several HIPAA laws). From reliving their chaotic weekend to unpacking Tuddle's very awkward run-in with his ex-wife, it's messy, it's dramatic, and it's weirdly therapeutic.

Biohacking with Brittany
From “Labs Look Fine” to Real Answers: Using AI, Wearables, and Context to Solve Women's Health Mysteries with Dr. Diana Kusunoki

Biohacking with Brittany

Play Episode Listen Later Aug 12, 2025 49:43


Dr. Diana Kusunoki, PhD - UX researcher turned women's-health advocate - created Fulcra Dynamics after her own health unraveled with post-COVID fatigue, hypothyroidism, and sleep apnea.  In this episode, she shows how women can take ownership of their data, connect the dots faster, and walk into appointments prepared - with the context most wearables and patient portals miss.  We cover women-centric tracking (perimenopause, gut reactions, energy), why “10,000 steps” means little without context, and how AI plus human care can shorten the path from “I don't feel well” to “this is working.” WE TALK ABOUT:  13:00 - From labs “look fine” to answers: Tracking fatigue, hypothyroid, and sleep apnea 17:40 - The “mystery diarrhea” button: Finding a supplement trigger with timelines 19:10 - Using AI safely to interpret labs and prepare for your doctor 31:30 - How Fulcra's Context app works: Annotations, reflections, and stochastic polling 35:30 - Why 10,000 steps ≠ health and what to track instead 38:10 - Will AI replace coaches and doctors - or supercharge them? 41:25 - Your life as a database: ending intake-form Groundhog Day 44:20 - Data sharing, HIPAA headaches, and why the patient must own their data SPONSORS: Swap restless nights for real recovery with Magnesium Breakthrough by BiOptimizers (code: BIOHACKINGBRITTANY) — the full-spectrum formula I trust for calmer nerves, balanced hormones, and deep, restorative sleep. RESOURCES: Trying to conceive? Join my Baby Steps Course to optimize your fertility with biohacking. Free gift: Download my hormone-balancing, fertility-boosting chocolate recipe. Explore my luxury retreats and wellness events for women. Shop my faves: Check out my Amazon storefront for wellness essentials. Context by Fulcra app Diana Kusunoki's Instagram LET'S CONNECT: Instagram, TikTok, Facebook Shop my favorite health products Listen on Spotify, Apple Podcasts, YouTube Music

The Outlier Podcast
Pop Culture, Scandals Crime: Luigi Mangione, Diddy $100M Lawsuit, The M*rder Mind's Vince Velazquez & more...

The Outlier Podcast

Play Episode Listen Later Aug 12, 2025 150:17


Let's discuss the headlines- the biggest, most suspicious, and the overlooked. We'll discuss the latest on Diddy's $100M Lawsuit (as a plaintiff!!), Luigi Mangione & HIPAA, & Vince Velazquez of 'The M*rder Mind' on YT stops by...The M*rder Mind: https://www.youtube.com/@themurdermindshowWatch on YouTube: https://www.youtube.com/live/J-UgcecusdI?si=D0_HlM1j5W8SGYZv Hosted on Acast. See acast.com/privacy for more information.

The Data Center Frontier Show
Podcast: Traka VP Craig Newell Discusses the Critical Role of Key and Asset Management in Data Center Operations

The Data Center Frontier Show

Play Episode Listen Later Aug 12, 2025 19:39


Smarter Security Starts with Key & Equipment Management In data centers, physical access control is just as critical as cybersecurity. Intelligent key and equipment management solutions help safeguard infrastructure, reduce risk, and improve efficiency — all while supporting compliance. Key Benefits: Enhanced Security – Restrict access to authorized personnel only Audit Trails – Track every access event for full accountability Operational Efficiency – Eliminate manual tracking and delays Risk Reduction – Prevent loss, misuse, or unauthorized access System Integration – Connect with access, video, and visitor tools Regulatory Support – Comply with ISO 27001, SOC 2, HIPAA & more A smart solution for a high-stakes environment — because in the data center world, every detail matters.

Private Practice Skills
How a Therapist Prepares Before Session

Private Practice Skills

Play Episode Listen Later Aug 8, 2025 30:22


I used to stress, hard, about preparing for my therapy sessions. I thought I needed to brush up on any and all relevant information related to my clients' experiences and presenting issues, and I also felt the pressure that every session needed to one-up the last session's "ah-hah" moment.With time, I've built a routine that makes session prep a breeze. My current structure allows me not to sweat it anymore, while feeling prepared to support my clients.In today's episode, I share how I prepare for therapy sessions, in case some of my tips and tricks could be useful for you too.Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/pps_paubox_spotify*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!Links mentioned in today's episode:Video: Therapist's Pre-Game Routine Before Seeing Clients:https://youtu.be/kIz0_dD6FKsVideo: How to Start a Therapy Session as a Therapist:https://youtu.be/EM7r6RWo-z0LINKS:*Some links are affiliate links. A percentage of purchases come back to me and help my channel immensely!

The Buttonista
The Buttonista Show LIVE From Kings Tavern

The Buttonista

Play Episode Listen Later Aug 7, 2025 70:40


This show is coming to you LIVE from the historic King's Tavern in Saratoga Springs — our 13th live show in Buttonista Show history.Episode notes:Nobody Asked Me, But...  (0:33)Free Mich Ultras for the First Sip Club: (10:40)The B.E.S.T. part of the night: (12:55)Adding the listeners to my HIPAA: (18:55)Manifesting something very weird: (24:43)My potential new side gig: (33:20)Pin the Eggplant on the Horse: (49:57)Roast or Toast: (58:55) All ticket sales from this event were donated to BEST - an organization supporting the backstretch workers here in Saratoga. See more about their work here

She's Got the Chat | A Love Island Podcast
Perfect Match 3- Pt 1- Thirteen Boiled Eggs and a Tomato

She's Got the Chat | A Love Island Podcast

Play Episode Listen Later Aug 7, 2025 79:44


Welcome to Season 3 of Perfect Match and welcome back to SGTC!In this episode, reality TV experts Maura and Ari break down episodes 1-3 of Perfect Match! But first they discuss the upcoming season of Love Island Games, Love Island UK Season 12, the drama between Whitney & Lochan and Jana & Kenny, and Nic's labubu power trip. Then they discuss Clayton's return to TV (and the name he chooses for his privates), Nick Lachey's glory days, and Louis and Huda (soulmates?!?!?).Does HIPAA cover you post mortem? How many times will we have to learn that the bar is in hell? Will Clayton break Rachel's heart again? Will Maura ruin Ari's life with spoilers?? Tune in every Monday and Thursday and let's find out together!!Join us on Instagram, TikTok, Twitter, Threads, Blue Sky and YouTube @shesgotthechat and LET'S CHAT!!!SOCIALShttps://www.instagram.com/shesgotthechat/https://www.tiktok.com/@shesgotthechathttps://twitter.com/shesgotthechathttps://youtube.com/@shesgotthechat?si=Y6XzieeKeSeMO8bJ Hosted on Acast. See acast.com/privacy for more information.

Absolute Trust Talk
189: Your Healthcare Voice: Understanding Advanced Directives

Absolute Trust Talk

Play Episode Listen Later Aug 6, 2025 10:32


In this episode of Absolute Trust Talk, host Kirsten Howe and associate attorney Ariana Flynn tackle one of the most misunderstood aspects of estate planning: advanced healthcare directives. This is part one of a comprehensive three-part series covering end-of-life and healthcare planning. The attorneys break down the two critical legal documents every adult needs, regardless of age or wealth. They explain why everyone 18 and older must have an Advanced Healthcare Directive, revealing the shocking truth that parents lose all legal authority over their adult children's medical decisions the moment they turn 18. The discussion also covers California-specific HIPAA requirements that could invalidate your documents if not properly formatted, including the surprising rule about 14-point font requirements. This episode provides essential information that could protect you and your loved ones when it matters most, offering clarity on the difference between legally binding authority and personal wishes in healthcare planning.   Time-stamped Show Notes: 0:00 Introduction 2:47 Understanding the Advanced Healthcare Directive - one of the "big four" estate planning documents. 3:57 Why everyone 18+ needs this document, regardless of wealth. 4:29 Did you know? Healthcare directives are temporary and revocable. 5:29 Listen in as Kirsten and Ariana discuss a critical distinction between legally binding authority and personal wishes. 6:05 Understanding HIPAA releases and federal privacy laws. 7:08 Start listening now to learn about California's extra requirements that could invalidate your documents. 9:15 Have you done this homework in your estate planning journey?

Dental A Team w/ Kiera Dent and Dr. Mark Costes
Stop Avoiding Talking About Compliance

Dental A Team w/ Kiera Dent and Dr. Mark Costes

Play Episode Listen Later Aug 5, 2025 24:20


Tiff and Kristy take a look at patient privacy and the regulatory compliance associated with that privacy, including HIPAA and OSHA. They touch on their own experiences with compliance, how to better educate your practice, what not to do, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript:  The Dental A Team (00:01) Hello, Dental A Team listeners. We are so excited to be here with you today. I have Kristy on crew with me. We have a slew of podcasts we're recording and just some really, really exciting information. We're gonna make it as exciting as we can, at least, that we wanna get out to you. We are more than halfway through the year, which is pretty massive. And so we're gonna be talking about...   a ton about how to end the year, things and pieces to look forward to, things you should be doing now to wrap up for the end of the year, and realistically things to look forward to for the upcoming year, which at this point of recording is 2026. So no matter what year you're listening to us, a lot of this should still be incredibly valuable. Kristy, I am so excited you're here with me today. Thank you so much for clearing your schedule, being here.   being open to this and just always coming with some really invaluable information for our listeners. How are you today, Kristy?   DAT Kristy (01:00) It's a good summer day and a good day to be with you as well. So happy to do it.   The Dental A Team (01:04) Thank you,   thank you. And for those of you who may not know, Kristy, Kristy lived in Arizona a long time ago. she originally, like her formative years were here, but then she left Arizona for quite a little while and she's recently relocated back to the desert. And she decided to come right at the beginning of summer, which I used to tell people like,   don't move here in the summer, like come in different months. But then I started realizing, I'm like, well, if you move here in the summer, you get the worst of the worst. And then the rest of the year is like icing on top of the cake. So Kristy, I actually think you did it in the right direction. And I keep telling you, I think you brought some awesome weather with you this year because we have not broken record heat this year for like the first time ever.   Honestly, we keep breaking records every year and I'm like, these are records we don't need to break. And this year, I think the record has been that it's been so nice. Like it truly, truly has been really light summer. So Kristy, thanks for bringing your weather with you and giving us a little reprieve here in Arizona. So I told you we're going to make these as fun as we possibly can. You guys, we always aim for that fun is actually one of our core values. So it's something we work really, really hard for.   I say that today because I really wanted to talk to you guys about some regulatory compliances, which just even in those words sounds like womp womp, right? Like we're just, how do you make that exciting? Well, with the Dental A Team, Dental A Team can make anything exciting. We can have fun with whatever we want in everything. We truly believe that if we're not having fun, why are we even doing it? So it doesn't mean that things aren't hard, things aren't difficult, that you won't have to push through hard things. It just means that there should be fun on the other side.   and it shouldn't be, you know, tears of pain the whole way through. So here we are, regulatory compliance. You guys know that this is actually really important in the dental industry. You guys have all heard of OSHA. So we'll dive into a little bit on the OSHA, but you guys have also heard of HIPAA. And I have to say, and Kristy, you can tell me what your thoughts are as well, I have to say that when I was in practice, like physically working in an office, we never talked about HIPAA.   We talked about OSHA constantly, like OSHA is going to come in and you've got to have everything six inches from the ceiling and off these certain walls. And you've got to have so many fire extinguishers and the fire escape plans and like all of these, you know, barriers and masks and gloves and don't wear gloves outside the door. All of these pieces for OSHA safety compliance, but   I never heard about HIPAA. I knew as a front office team member that patients had to sign the HIPAA forms and that they had to update them every so often, but I didn't actually know what it was. And when patients would ask me like, oh, what am I signing? I'm like, ah, it just says we're not going to give away your information. Right. And I'm like, I don't know if that's what it says or not, but like, that's what I heard someone say. And so I'm just repeating it. Right. So Kristy, I don't know if you had a different experience in office, but I really truly felt like until   I had to train people on it until I had to be like, no, you have to do HIPAA in the office. And until as a company, we had to start taking our own HIPAA courses every year. I had no idea exactly what it meant for a dental office. And Kristy, you may have had a different experience, but tell me what was your experience when it came to HIPAA in your dental practices that you've worked in?   DAT Kristy (04:36) Yeah, my experience   was actually you made me laugh. It was very similar to yours. I think it was what around 2013 that those forms came out and it was pretty funny because when it first started even patients were funny about it. Like I remember this big long form and you'd hand it to patients and say the same thing. ⁓ it just means we're not going to sell your information or give it to anybody and patients would start reading it and they're crossing things out. And then I'm asking my doctor like how   The Dental A Team (04:50) Yeah.   Yeah.   DAT Kristy (05:06) can they just rewrite it?" And he's like, it doesn't matter. It is what it is. It's just a form. And yeah, so really I started the same place you did. And then later years, ⁓ we ended up doing more formal training on HIPAA. But yeah, started in the same place.   The Dental A Team (05:23) Yeah, I remember   those sheets. They were like longer than it was. It was like a car contract.   where was like you had to fold it a certain way, like they were longer than the rest of the sheets and my patients did the same thing. They're like, well, I don't really agree with this. Like, and they just cross it off and then initial it. And I'm like, all right, like whatever, I just need to scan it into your document center. Like that's all I've got here, right? And if it's like in the paper folder, I had to like fold it so that it would fit. yeah, it was around 2013 and it was like so odd. And then every year they had updates to it. And I was like, I don't know what any of this means, except I did know at the bottom.   them it said, if we were to release your information, who would you want it released to? So my point of that is it's   2025 right now, I don't know what year you're gonna listen to this. 2013 we started this and it took many years for any of us to really learn and understand what it meant, let alone our patience even know and understand what it means. But it is incredibly invaluable and I'm not here to teach you HIPAA by all means, that is never my gig ⁓ or OSHA, but I do know that there are plenty of courses and even just like online forums or...   whatever that will go through it. There are two sides to it and they're incredibly important, especially for business owners. So doctors and owners out there, my doctor too, I was like, what is this? Just like Kristy, what you said, can they do this? He's like, I don't know. Just like, it's just a new form that they told us we need to do. So just do it. And I'm like, okay. He had no idea what it meant either. He just knew it was really important. So.   Doctors go get versed in it. We actually have to take a compliance course every year. All of us do for HIPAA compliance on the medical side, but then also on the business side. And that comes down, it boils down to really privacy, right? And what that looks like. And it actually will take you through what it looks like as far as electronic privacy, verbal privacy, ⁓ patient charts, like how long do you have to keep things? Where should they be kept? Like certain   certain things that honestly and truly your front office is looking up all the time. I don't know how many times I asked like wait a second how long do we have to keep these x-rays for? Wait how long do we have to keep these boxes of files for? Like we're going digital which crazily enough there's still plenty plenty of practices out there that are not digital. ⁓   I know some near and to my heart that are not digital. So like, I remember, but it's just these, these file boxes that you get from Staples and you put them together and we're putting the files in there and we're marking the year that we put them in there so that we could wait the right amount of time. But still in the back of my head, I'm like, is this even right? Like, am I waiting enough time? We would put the date that we boxed it and then the date that it could be destroyed, like, you know, destroy date.   But still I was like...   ⁓ this is still kind of scary. Like, am I doing this right? So my suggestion is to always make sure that you take those courses and that you're well versed in it, especially as a business owner. And I'm saying this after you're three of having to take the HIPAA course online for business compliance for our company, because it's really hard, you guys. I'm not gonna lie. When I go through it, it's like, Karen, I have this game that we play on who's going to get the better score. And to truth be told, like, it's like a barely   passing score and we're like how did how am I still not getting this we read through the stuff we tell we watch the videos and we get to the end and we're like what the heck I still didn't understand it so go take those courses it's just online it's super easy I'm sure we can throw you over a link if you want it so HIPAA I actually wanted to spend some time instilling in you the importance because I think the only thing we hear in dentistry is OSHA and we know so much of the OSHA stuff   But with that said, you also need to focus in on the OSHA. And Kristy, I don't know if you guys had this one too. I had that big red OSHA book that always went in the same spot up above the dental assistance computer so that we always knew where it was. We had the OSHA one, we had the MSDS sheets, and it was like, you did not mess with these books. They were always updated, the, you know, needle stick protocol. But still, you'd go in there and you're like somebody, somebody stuck themselves and you're just like,   frazzle and you're like I don't know what to do even though we've got this OSHA book that tells us what to do it was still a lot so Kristy how did how did you guys do HIPAA and OSHA within your practices like how did you make sure that we you guys had everything that you needed and then how do you train offices to do that now?   DAT Kristy (10:06) Yeah, that's   It's a good thing that you're touching on it because it's one of those things that I think even offices tend to not do because it's so complex. I will say ⁓ we just made it part of our yearly routine. And this is perfect timing because we're coming to the end of the year. And as we're future planning for next year, even setting our goals for the practice and all of that, looking at the calendar and making sure those days are marked out, just like you would your CPI.   The Dental A Team (10:14) Yeah.   DAT Kristy (10:37) are, you know, make sure your OSHA is booked every year in your ⁓ HIPAA training because they are serious, right? And they're one of those things, especially like OSHA, it could shut you down if you weren't compliant. So it is very necessary, but I would say do it as part of your yearly planning and just make sure it's booked on your schedule every year.   The Dental A Team (11:02) I totally agree with you. And I think one piece with that is to make sure you guys understand it too. I know that for us, in my practice, we always stressed about the OSHA because we were like, if they ever come in. And that's like one space of it, right? For sure, you want to be compliant. You want to have the right spaces. If they were to come in, you want to have everything you were supposed to have for sure. But on the flip side of that, like the reason that they do that isn't because they want to come in and like give you a bad grade or get you   in trouble, right? They do it because they actually want you utilizing the information. They want you knowing it and they want it to be helpful in keeping your business safe. And so   not only making sure that you're compliant for the passing grade, but that you're compliant in the fact that you understand it and you're able to use it because it really is truly beneficial for your practice. And there are actually some really valuable pieces in there, just like CPR. Like we have to take CPR to be compliant, but the day that you have to use it is the day you're like, thank God that they made me do that. Right. Like, gosh, this could have been really bad. Right. The day that my son   bless his freaking four-year-old heart at the time, decided to put gummy worms in his frozen yogurt and they turn into rocks and he's choking on it in the middle of the frozen yogurt store and I, thank God, knew what to do to...   pull it out of his mouth and make sure he doesn't have to resuscitate him, all of these pieces, right? We undervalue things because we think we have to do it because someone's telling us to. And if we don't, we're gonna get a bad grade or we're gonna get a slap on the wrist or whatever. Yes and. Like, Kristy, I love when you say yes and. This is a yes and situation. Yes, get the good letter grade, don't get a slap on the wrist, don't get a fine and.   save lives with this information too. HIPAA, you're not going to save a life, but guess what? It's better to be super safe because, I mean, honestly, cybersecurity is wild. And I have had many practices while consulting that have been hacked. And I don't know if you all remember a couple of years ago now, was it last year maybe? Yeah, all of the insurances got hacked and we were without insurance payments for three or four months. We couldn't even submit claims. Like it was wild.   these things do happen and if you're not HIPAA compliant, if you don't know what it means, things aren't stored correctly, you just you have a lot of patients that could be in a lot of trouble. So not only are you going to get in trouble from a business standpoint with you know the regulatory compliance people,   but you're putting your patient's information and your own information at risk. You've got payroll documents on there. You've got your team's information on there. There's a lot of very sensitive information that's stored on there. So OSHA is incredibly valuable. Know it, train on it. I know we used to do quarterly training for OSHA. We'd add it into our monthly team meeting. We'd do a two hour monthly team meeting and at least 30 minutes of that once a quarter would be OSHA training. And so it would be training on a   certain subject from the OSHA book. They literally give it all to you ⁓ and then what I would do now is actually add in some of that HIPAA training with it like quarterly, monthly, however you guys want to do it and yearly, especially making sure that we're all reviewing it, that we're all up to date, that we all understand it and we understand any changes because they change them at the drop of a dime and Kristy, I don't know if you've ever received a letter from OSHA saying, hey, these are the updates but I have not.   I've never seen anything that was just like, guess what? We've updated and changed. So you guys have to go out and look for that information on your own.   Kristy, how did you handle, I know in my practice we had two people. We had one that was responsible for OSHA and then one that was responsible for HIPAA, which at that point, you know, just made sure that we did the sheets. Now we know there's much more involved to it, but how did you handle that in your practice as far as someone like the accountability piece to it? And I never wanted the accountability myself, my doctor.   He's a very busy man. Personally, professionally very busy. I ran his schedule ragged. He was constantly on the move. There's no way on this earth.   that he was ever going to be able to hold anything accountable, especially Osher or HIPAA. So I never made him the owner of that. And then as the office manager, I tried to stay out of that lane as well because I didn't want it to get mixed up in other pieces. But Kristy, how did you handle it in your practice and how do you see practices now handling that kind of responsibility and accountability piece?   DAT Kristy (15:46) Yeah. ⁓   Honestly going back to what you said, it's it's having a champion, right? It doesn't mean that they're the only one responsible but somebody that is the point person that ⁓ Is checking on those things and reporting back? You know how it kind of makes me think of when you go into a restroom at a chain store one of those and they have those Checklists about they check the bathroom at a certain time using something like that to know   The Dental A Team (16:15) Yeah.   DAT Kristy (16:18) ⁓ Because even your fire drills guys we're supposed to have fire drills and make sure team right on Boarding did we teach them where the I wash station is did we show them our? Meetup area if something happens, so It's important and like I said have that point person that can report back   The Dental A Team (16:22) Yeah.   DAT Kristy (16:38) Potentially in one of your team meetings just check on it. Just make sure it's like we do our checklist and chart audits ⁓ I was gonna circle back to you too because I won't name names But we all heard of the corporate entity that also got hacked, right? It's maybe been a couple years now, but you know Think of that they they're a big nationwide chain lots of money, right? And so even if they it happened to them like us as little   The Dental A Team (16:40) Yeah.   Yeah.   DAT Kristy (17:08) guys that don't have that kind of money to spend, we have to be very diligent. I would also do like chart audit type thing. Maybe not necessarily chart, but listen, listen to your admin people. Are they breaching HIPAA in conversations? You know, are they checking IDs? Are we even getting photo IDs from patients?   The Dental A Team (17:18) Yeah.   No, most places   are not getting photo IDs.   DAT Kristy (17:34) Yeah.   And a lot of people, you know, they look, well, we want to know who's coming in. So we want to get your photo. No, don't share your secrets. But on the same token, like it is part of compliance. And if, if you guys have ever heard of red flag rule, if you're accepting insurance, you have a due diligence to make sure that that person is who they say they are. And I have experienced where somebody came in portraying they're somebody else. So ⁓ they're little things, but they can be.   big things and just like that corporate entity it was flashed all over the news and so it's also about saving our reputation those things are hard to come back from.   The Dental A Team (18:16) I totally agree. That's a really great point. And I don't think I know many practices, maybe a handful, that really truly understand the value of the ID portion of it. And I do hear that too, like, we want to know who's coming in. Yeah, but your ID is not going to... A lot of practices will use it for both, and I think that's great. But my picture on my ID, you're never going to know that it's me, right? But at least you took it. It's got my information. It's got my statistics, my demographics that match up   within my insurance card because that does happen constantly.   constantly patients or practices are reporting that they've had patients that come in with the insurance, but it's not actually the person who's on the insurance card. happens a lot. And as you're taking payments as well, like, you know, I'm, I'm surprised we don't get asked more often for our credit cards, but when, or for our ID with our credit cards, but when I do, I'm always like thrown off. But then at the same time, I'm like, actually, thank you for caring enough about my safety, right? My electronic safety that someone's not using my credit card. Who's not actually them. Cause that has happened.   I have had those charges pop up that my credit card is like someone's at Circle K trying to use $5 and they're just like testing it, right? So I do appreciate that and I value it and I think our patients would too. But it is a piece of the record keeping that you're supposed to have if you are going to accept insurance from those patients. So it is a massive piece. that was a great, great point, Kristy. Biggest takeaway today, you guys, two biggest takeaways. Go figure out what HIPAA is if you don't know what it is, medical and   and business like standing business HIPAA, go figure both of those things out. Make sure that you're OSHA compliant, that you've got your book, you've got your sheets, you've got everything that you're supposed to have and that you're training on both of those because those make them compliant as well. And then make sure you've got point people to ensure that these trainings are happening to ensure that we're up to date with everything we're supposed to have. So super easy, you guys, you just you got to dig in and do the work. And I challenge you guys to go take that HIPAA test. It's hard.   Even after taking the course that leads up to it, it is not easy. and I both have struggled with that sucker. So I challenge you to go take that ding test and tell me you know anything about HIPAA. HIPAA? OSHA? K?   Just be compliant, you guys, and figure out an easy way. Like Kristy said, schedule it every year. Schedule it out. You've got your Ops manual update, so do your Ops manual update, your OSHA update, your HIPAA updates, and then make sure that you've got a point person probably for each of those, and they should be three separate people in my opinion if you've got the capacity within your staffing to do it. Kristy, thank you so much for your nuggets and for letting me probe questions over to you about your past as well. You have always, always amazing points.   So thank you for being here with us. Is there anything else you can think of that I missed in that wrap up that they should be doing?   DAT Kristy (21:09) No, I think you hit it all. The only thing we didn't touch on was make sure you're doing PCI compliance because you mentioned credit cards and taking them. There's still a ton of practices that I go in and they're writing down cards. Guys, get rehearsed. You could be putting yourself into ⁓ some situations by doing that. So that would be the only other one that I would add in the mix.   The Dental A Team (21:15) there.   That's a that's actually a really good point. And I've had a couple of practices text me some office managers and be like, what does this mean this PCI like people don't know what that means. And they don't know what that is. So make sure your office managers do know what that is. It goes right along with HIPAA. And those two go hand in hand. So just make sure, again, that you're not running the team that's like, I don't know, we're just supposed to sign this that they actually know what they're for. Because with a reason behind it, things get done. So that was massive, Kristy, thank you for remembering the PCI compliance. Alright, guys, go do   the things they're not really that hard except for that HIPAA test and I do challenge you to go take it because I just want to hear from you on how fun it was. But go do the things if you ever need anything you guys know where to find us Hello@TheDentalATeam.com we are here to help you I know that we do the HIPAA test every year you guys know especially if you're my clients I don't actually know   the link for that, we can get it for you. So Hello@TheDentalATeam.com. We can send you the information for the company that we utilize within our team and our company. Just let us know. And as always, drop a five star review. We'd love to hear what you thought about this. And if you have any regulatory information or things that you'd like to share, put it in that review because people really do read through those and they'll catch it as well. Thanks so much, guys. We'll catch you next time.  

The Virtual CISO Moment
S7E38 - A Conversation with Jason Jauch

The Virtual CISO Moment

Play Episode Listen Later Aug 5, 2025 31:01


In this episode, Greg talks with Jason Jauch, founder of C^2, about the challenges and rewards of delivering cybersecurity to healthcare practices. Jason shares his journey from hands-on IT to virtual CISO, why compliance doesn't equal security, and how his one-stop-shop model helps clients manage risk without the noise. They also discuss upcoming HIPAA changes, niche security gaps in ophthalmology, and how Jason stays grounded through CrossFit.

The Practice of Therapy Podcast with Gordon Brewer
Dr. Tiana Kelly | Compliance Anxiety: Systems That Strengthen Your Private Practice | TPOT 393

The Practice of Therapy Podcast with Gordon Brewer

Play Episode Listen Later Aug 4, 2025 37:13


Think compliance is just about HIPAA? Think again. In this episode, Gordon sits down with Dr. Tiana Kelly—licensed professional counselor, compliance expert, and co-founder of Private Practice by Design—to unpack what compliance really looks like in a modern private practice. From late notes and misgendering mistakes to the growing use of AI and how to document for maintenance clients, Tiana breaks it all down in a refreshingly honest and approachable way. Whether you're a new therapist still figuring out documentation or a seasoned practice owner ready to level up your systems, this episode is packed with practical insights, helpful reminders, and a few “oh no, I've done that” moments. You'll walk away feeling empowered—not panicked—about building a HIPAA-secure, ethically sound, and human-centered private practice. Resources Mentioned In This Episode  Read the show notes here Use the promo code “GORDON” to get 2 months of Therapy Notes free Consulting with Gordon The PsychCraft Network Meet Dr. Tiana Kelly Dr. Tiana Kelly has been working in a clinical capacity in counseling since 2017 and has dedicated several years to developing and strengthening Move Forward Counseling's compliance program. She has most recently worked alongside Alison Pidgeon to establish Private Practice By Design, LLC – a business focused on providing consultation to other private practice owners. Tiana brings a wealth of knowledge and experience in her consultant role related to compliant documentation practices and policy development, HIPAA standards, and chart auditing. In addition, Tiana has a Doctorate Degree in Prevention Science, which has equipped her with the skillset necessary to identify and promote protection against compliance risks. Website LinkedIn Instagram Facebook

The Bid Picture - Cybersecurity & Intelligence Analysis
401. Bidemi Ologunde on The Medcurity Podcast.

The Bid Picture - Cybersecurity & Intelligence Analysis

Play Episode Listen Later Aug 2, 2025 60:15


Send Bidemi a Text Message!In this episode of The Medcurity Podcast, host Melinda Nevala, a digital privacy advocate and the Marketing Director at Medcurity, spoke with Bidemi Ologunde about wide-ranging security topics including: the dichotomy between privacy and security especially with the use of mobile apps and smart devices; cyberattacks and ransomware targeting organizations in several industries via seemingly innocuous entry points such as internet-connected fish tanks; the new HIPAA rules recently proposed in the US; the new AI rules introduced in Europe; why systems of systems are most vulnerable to cyberattacks; the different cyber attack surfaces many organizations don't realize they have; how the tech landscape has changed in recent years due to AI and its unintended consequences; and lots more.Support the show

Private Practice Skills
What Therapists Would Change About This Field

Private Practice Skills

Play Episode Listen Later Aug 1, 2025 48:42


I LOVE being a therapist. But at the same time, it's clear that there's a whole lot that's wrong with the therapy profession as a whole.It's a topic I think about a lot, so in today's episode I decided to invite you all to share what you would like to change about the field of psychology. I read and react to your responses, and we also sprinkle some articles and reddit posts to enhance the conversation. I hope you find it helpful!Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/pps_paubox_spotify*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!Links mentioned in today's episode (there's a lot I know lol):Reddit Post: "Was Your Internship Paid?"https://www.reddit.com/r/therapists/comments/1dy5sv0/was_your_internship_paid/Reddit Post: "How much are you getting paid?”https://www.reddit.com/r/therapists/comments/1fwvlz3/how_much_are_you_getting_paid/Reddit Post: "Therapists who ethically oppose medication…”https://www.reddit.com/r/therapists/comments/1i0lwo1/therapists_who_ethically_oppose_medication/APA Article: "About Prescribing Psychologists”https://www.apaservices.org/advocacy/issues/prescriptive-authority/prescribing-psychologistsPsychology.org article: "4 Steps to Becoming a Licensed Counselor”https://www.psychology.org/careers/counseling/Student Loan Planner Article: "Mental Health Counselor Salary: Is it Worth the Student Debt?”https://www.studentloanplanner.com/mental-health-counselor-salary-worth-student-debt/Student Loan Planner Article: "Psychologist Salary: Is It Worth the Huge Student Debt?”https://www.studentloanplanner.com/average-psychologist-salary/Prior Episode on Self-Care: "Redefining Self-Care for Therapists”https://www.youtube.com/watch?v=HQfPpe1XW4QPrior Episode: "Is Diagnosing our Therapy Clients Helpful?”https://www.youtube.com/watch?v=AA_CUwY2PwgNavigating the Insurance Maze Article: "Are Raises Possible?”https://theinsurancemaze.com/articles/raises/Reddit Post: "What's up with the hostility towards each other in our field?”https://www.reddit.com/r/therapists/comments/1jxh91l/whats_up_with_the_hostility_towards_each_other_in/APA Article: "Can religion and spirituality have a place in therapy? Experts say yes”https://www.apa.org/monitor/2023/11/incorporating-religion-spirituality-therapyNPR Article: "Insurers can restrict mental health care. What laws protect patients in your state?”https://www.npr.org/sections/shots-health-news/2024/08/23/nx-s1-5084256/insurance-mental-health-care-coverage-legal-protectionLINKS:*Some links are affiliate links. A percentage of purchases come back to me and help my channel immensely!

Group Practice Tech
Episode 527: Why Therapists Shouldn't Use Client Testimonials — Ethics, Risks, and Safer Marketing Strategies

Group Practice Tech

Play Episode Listen Later Aug 1, 2025 23:53


Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we're clearing up misconceptions and sharing best practices about testimonials for your therapy practice. We discuss: Why marketing is becoming more important in our current practice context Guidance from marketing professionals who don't understand the scope of HIPAA What the professional ethics codes for therapists specifically say about soliciting testimonials, anonymous or otherwise Suggested best practices around testimonials as a therapist Example language to use on review sites from Dr. Keely Kolmes Ethical alternatives to client testimonials Listen here: https://personcenteredtech.com/group/podcast/ For more, visit our website. PCT Resources: CE Course: Marketing in Mental Health: The Legal and Ethical Do's and Don'ts You Need to Know Join AMHCA ethics committee member, therapist and HIPAA lawyer , Eric Ström, JD PhD LMHC, as he unpacks what it means to do marketing as a mental health clinician. With so much advice being shared online and between colleagues about how to grow your mental health practice and business, he's here to set clear boundaries around what is appropriate ethically and legally when trying to bring in new clients. Article: Testimonials & Reviews in Mental Health Practice: Ethics, HIPAA, and the Post‑COVID Marketing Landscape Testimonials can build trust — or break it. For therapists, using them without careful attention to ethics, HIPAA, and client boundaries can harm your practice and your reputation. This article reveals the rules, the myths, and the safest path forward for ethical, compliant marketing. CE Course: Protecting Clinical Boundaries and Your Practice on Social Media, an Ethical Approach Highly lauded social media ethics expert, Dr. Keely Kolmes, teaches about maintaining ethical professional boundaries in the highly porous world of social media. Group Practice Care Premium  weekly (live & recorded) direct support & consultation service, Group Practice Office Hours -- including monthly session with therapist attorney Eric Ström, JD PhD LMHC + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost) + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You'll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

The Marc Cox Morning Show
Kim on a Whim: Trump's Health Tech 2.0—Privacy Savior or Digital Overreach?

The Marc Cox Morning Show

Play Episode Listen Later Jul 31, 2025 10:16


In this Kim on a Whim segment, Kim and Marc break down a bold new Trump-backed health care initiative aiming to streamline patient medical records through a voluntary digital system involving tech giants like Apple, Google, Amazon, and CVS. The program promises less paperwork and more personalized care, with added AI tools from platforms like Noom—but critics worry about data security and privacy breaches. Kim plays devil's advocate, voicing public concerns about potential overreach and hacking risks. Marc pushes back, arguing the data's already in the system and the fear is overblown. They both agree: as long as it's opt-in and not government-controlled, the convenience could outweigh the risk—especially for those tired of filling out redundant health forms every visit. HIPAA laws still apply, and Trump insists it will save money, time, and lives. But the question remains: are Americans ready to trust Big Tech with their most sensitive health data?

Furthermore with Amanda Head
Medicare is a ‘ponzi scheme,' Twila Brase exposes HIPPA lies, DNA harvesting & the war on medical freedom

Furthermore with Amanda Head

Play Episode Listen Later Jul 30, 2025 38:51


On this episode of the podcast, Citizens' Council for Health Freedom co-founder, Twila Brase, RN PHN, marked the 60th anniversary of Medicare by exposing what is really going on behind the curtain. She refers to Medicare as a ‘ponzi scheme' destined for insolvency by 2033, and she warns Americans about the looming crisis and makes the case for an ‘escape hatch' from government-run healthcare.Brase also dismantles the myth that HIPAA protects patient privacy, revealing how it actually enables the widespread sharing of personal health data without consent. She also uncovers the disturbing truth about states like California and Texas storing newborn DNA without parental knowledge.You can follow this podcast, Amanda Head, Twila Brase on X (formerly Twitter) by searching for their respective handles: @FurthermorePod, @AmandaHead, @TwilaBrase.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Medcurity Podcast: Security | Compliance | Technology | Healthcare
Privacy Is Shrinking—Securing a World of Connected Devices with Bidemi Ologunde

The Medcurity Podcast: Security | Compliance | Technology | Healthcare

Play Episode Listen Later Jul 30, 2025 59:53


Smart fridges, fitness trackers, fish-tank thermometers—everything is online, and every connection is a doorway. As threat actors race ahead, cybersecurity and privacy for everyday technology lags behind.Bidemi “Bid” Ologunde, a highly respected cybercrime and threat-intelligence specialist, shows how privacy erodes when data-hungry apps and IoT gadgets multiply, why security standards trail technology by years, and what ransomware-hit casinos and sluggish HIPAA updates have in common. The focus: reduce the attack surface, question every connection, and build everyday routines that keep pace with fast-moving threats.Connect with Bid at https://www.linkedin.com/in/bidemiologunde/ Learn more about Medcurity: https://medcurity.com #Healthcare #Cybersecurity #Compliance #HIPAA #IoTSecurity #PrivacyByDesign #PHISecurity

The Thriving Therapreneur Podcast
How to Scale to a Group Practice: From 1 to 55 Therapists in 3 Years with Nicole McCance [Ep 56]

The Thriving Therapreneur Podcast

Play Episode Listen Later Jul 30, 2025 21:31


What if scaling your group practice let you tuck your kids in at night? In this episode, I talk with Nicole McCance, a retired psychologist who built a 55-therapist practice in 3 years, while raising twins, and sold it. Now, she teaches her 5-step system to help other therapists grow as well. We break down how to hire your first clinician, fill their schedule, and use consult scripts that convert. If you're hitting an income cap or exhausted from working nights and weekends, this one's your game-changer.More about Nicole McCance:Nicole McCance is a Psychologist (retired) turned Business Coach for therapists scaling to a group practice. She expanded her private practice to 55 therapists and multiple 7 figures in 3 years (with toddler twins at home). She now teaches therapists how to help more people, make more money, and have more freedom following her proven method: The McCance MethodResources from this episode:Therapreneur: A Therapist's Guide to 3x Your Therapy IncomeTherapist to Coach Accelerator programSign up Nicole's FREE Masterclass- How to Build a 7-Figure Group Practice → https://mccancemethod.com/webinar-free-masterclass-from-solo-to-superteam/This episode is sponsored by Berries — an AI-powered scribe tool designed for mental health pros. It's HIPAA-compliant, private, and makes writing notes so much easier. Just record your sessions (with consent!),and Berries creates accurate, compliant notes for you—so you can stay present with clients and reclaim your time.

In-Ear Insights from Trust Insights
In-Ear Insights: Everything Wrong with Vibe Coding and How to Fix It

In-Ear Insights from Trust Insights

Play Episode Listen Later Jul 30, 2025


In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the pitfalls and best practices of “vibe coding” with generative AI. You will discover why merely letting AI write code creates significant risks. You will learn essential strategies for defining robust requirements and implementing critical testing. You will understand how to integrate security measures and quality checks into your AI-driven projects. You will gain insights into the critical human expertise needed to build stable and secure applications with AI. Tune in to learn how to master responsible AI coding and avoid common mistakes! Watch the video here: Can’t see anything? Watch it on YouTube here. Listen to the audio here: https://traffic.libsyn.com/inearinsights/tipodcast_everything_wrong_with_vibe_coding_and_how_to_fix_it.mp3 Download the MP3 audio here. Need help with your company’s data and analytics? Let us know! Join our free Slack group for marketers interested in analytics! [podcastsponsor] Machine-Generated Transcript What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for listening to the episode. Christopher S. Penn – 00:00 In this week’s In-Ear Insights, if you go on LinkedIn, everybody, including tons of non-coding folks, has jumped into vibe coding, the term coined by OpenAI co-founder Andre Karpathy. A lot of people are doing some really cool stuff with it. However, a lot of people are also, as you can see on X in a variety of posts, finding out the hard way that if you don’t know what to ask for—say, application security—bad things can happen. Katie, how are you doing with giving into the vibes? Katie Robbert – 00:38 I’m not. I’ve talked about this on other episodes before. For those who don’t know, I have an extensive background in managing software development. I myself am not a software developer, but I have spent enough time building and managing those teams that I know what to look for and where things can go wrong. I’m still really skeptical of vibe coding. We talked about this on a previous podcast, which if you want to find our podcast, it’s @TrustInsightsAI_TIpodcast, or you can watch it on YouTube. My concern, my criticism, my skepticism of vibe coding is if you don’t have the basic foundation of the SDLC, the software development lifecycle, then it’s very easy for you to not do vibe coding correctly. Katie Robbert – 01:42 My understanding is vibe coding is you’re supposed to let the machine do it. I think that’s a complete misunderstanding of what’s actually happening because you still have to give the machine instruction and guardrails. The machine is creating AI. Generative AI is creating the actual code. It’s putting together the pieces—the commands that comprise a set of JSON code or Python code or whatever it is you’re saying, “I want to create an app that does this.” And generative AI is like, “Cool, let’s do it.” You’re going through the steps. You still need to know what you’re doing. That’s my concern. Chris, you have recently been working on a few things, and I’m curious to hear, because I know you rely on generative AI because yourself, you’ve said, are not a developer. What are some things that you’ve run into? Katie Robbert – 02:42 What are some lessons that you’ve learned along the way as you’ve been vibing? Christopher S. Penn – 02:50 Process is the foundation of good vibe coding, of knowing what to ask for. Think about it this way. If you were to say to Claude, ChatGPT, or Gemini, “Hey, write me a fiction novel set in the 1850s that’s a drama,” what are you going to get? You’re going to get something that’s not very good. Because you didn’t provide enough information. You just said, “Let’s do the thing.” You’re leaving everything up to the machine. That prompt—just that prompt alone. If you think about an app like a book, in this example, it’s going to be slop. It’s not going to be very good. It’s not going to be very detailed. Christopher S. Penn – 03:28 Granted, it doesn’t have the issues of code, but it’s going to suck. If, on the other hand, you said, “Hey, here’s the ideas I had for all the characters, here’s the ideas I had for the plot, here’s the ideas I had for the setting. But I want to have these twists. Here’s the ideas for the readability and the language I want you to use.” You provided it with lots and lots of information. You’re going to get a better result. You’re going to get something—a book that’s worth reading—because it’s got your ideas in it, it’s got your level of detail in it. That’s how you would write a book. The same thing is true of coding. You need to have, “Here’s the architecture, here’s the security requirements,” which is a big, big gap. Christopher S. Penn – 04:09 Here’s how to do unit testing, here’s the fact why unit tests are important. I hated when I was writing code by myself, I hated testing. I always thought, Oh my God, this is the worst thing in the world to have to test everything. With generative AI coding tools, I now am in love with testing because, in fact, I now follow what’s called test-driven development, where you write the tests first before you even write the production code. Because I don’t have to do it. I can say, “Here’s the code, here’s the ideas, here’s the questions I have, here’s the requirements for security, here’s the standards I want you to use.” I’ve written all that out, machine. “You go do this and run these tests until they’re clean, and you’ll just keep running over and fix those problems.” Christopher S. Penn – 04:54 After every cycle you do it, but it has to be free of errors before you can move on. The tools are very capable of doing that. Katie Robbert – 05:03 You didn’t answer my question, though. Christopher S. Penn – 05:05 Okay. Katie Robbert – 05:06 My question to you was, Chris Penn, what lessons have you specifically learned about going through this? What’s been going on, as much as you can share, because obviously we’re under NDA. What have you learned? Christopher S. Penn – 05:23 What I’ve learned: documentation and code drift very quickly. You have your PRD, you have your requirements document, you have your work plans. Then, as time goes on and you’re making fixes to things, the code and the documentation get out of sync very quickly. I’ll show an example of this. I’ll describe what we’re seeing because it’s just a static screenshot, but in the new Claude code, you have the ability to build agents. These are built-in mini-apps. My first one there, Document Code Drift Auditor, goes through and says, “Hey, here’s where your documentation is out of line with the reality of your code,” which is a big deal to make sure that things stay in sync. Christopher S. Penn – 06:11 The second one is a Code Quality Auditor. One of the big lessons is you can’t just say, “Fix my code.” You have to say, “You need to give me an audit of what’s good about my code, what’s bad about my code, what’s missing from my code, what’s unnecessary from my code, and what silent errors are there.” Because that’s a big one that I’ve had trouble with is silent errors where there’s not something obviously broken, but it’s not quite doing what you want. These tools can find that. I can’t as a person. That’s just me. Because I can’t see what’s not there. A third one, Code Base Standards Inspector, to look at the standards. This is one that it says, “Here’s a checklist” because I had to write—I had to learn to write—a checklist of. Christopher S. Penn – 06:51 These are the individual things I need you to find that I’ve done or not done in the codebase. The fourth one is logging. I used to hate logging. Now I love logs because I can say in the PRD, in the requirements document, up front and throughout the application, “Write detailed logs about what’s happening with my application” because that helps machine debug faster. I used to hate logs, and now I love them. I have an agent here that says, “Go read the logs, find errors, fix them.” Fifth lesson: debt collection. Technical debt is a big issue. This is when stuff just accumulates. As clients have new requests, “Oh, we want to do this and this and this.” Your code starts to drift even from its original incarnation. Christopher S. Penn – 07:40 These tools don’t know to clean that up unless you tell it to. I have a debt collector agent that goes through and says, “Hey, this is a bunch of stuff that has no purpose anymore.” And we can then have a conversation about getting rid of it without breaking things. Which, as a thing, the next two are painful lessons that I’ve learned. Progress Logger essentially says, after every set of changes, you need to write a detailed log file in this folder of that change and what you did. The last one is called Docs as Data Curator. Christopher S. Penn – 08:15 This is where the tool goes through and it creates metadata at the top of every progress entry that says, “Here’s the keywords about what this bug fixes” so that I can later go back and say, “Show me all the bug fixes that we’ve done for BigQuery or SQLite or this or that or the other thing.” Because what I found the hard way was the tools can introduce regressions. They can go back and keep making the same mistake over and over again if they don’t have a logbook of, “Here’s what I did and what happened, whether it worked or not.” By having these set—these seven tools, these eight tools—in place, I can prevent a lot of those behaviors that generative AI tends to have. Christopher S. Penn – 08:54 In the same way that you provide a writing style guide so that AI doesn’t keep making the mistake of using em dashes or saying, “in a world of,” or whatever the things that you do in writing. My hard-earned lessons I’ve encoded into agents now so that I don’t keep making those mistakes, and AI doesn’t keep making those mistakes. Katie Robbert – 09:17 I feel you’re demonstrating my point of my skepticism with vibe coding because you just described a very lengthy process and a lot of learnings. I’m assuming what was probably a lot of research up front on software development best practices. I actually remember the day that you were introduced to unit tests. It wasn’t that long ago. And you’re like, “Oh, well, this makes it a lot easier.” Those are the kinds of things that, because, admittedly, software development is not your trade, it’s not your skillset. Those are things that you wouldn’t necessarily know unless you were a software developer. Katie Robbert – 10:00 This is my skepticism of vibe coding: sure, anybody can use generative AI to write some code and put together an app, but then how stable is it, how secure is it? You still have to know what you’re doing. I think that—not to be too skeptical, but I am—the more accessible generative AI becomes, the more fragile software development is going to become. It’s one thing to write a blog post; there’s not a whole lot of structure there. It’s not powering your website, it’s not the infrastructure that holds together your entire business, but code is. Katie Robbert – 11:03 That’s where I get really uncomfortable. I’m fine with using generative AI if you know what you’re doing. I have enough knowledge that I could use generative AI for software development. It’s still going to be flawed, it’s still going to have issues. Even the most experienced software developer doesn’t get it right the first time. I’ve never in my entire career seen that happen. There is no such thing as the perfect set of code the first time. I think that people who are inexperienced with the software development lifecycle aren’t going to know about unit tests, aren’t going to know about test-based coding, or peer testing, or even just basic QA. Katie Robbert – 11:57 It’s not just, “Did it do the thing,” but it’s also, “Did it do the thing on different operating systems, on different browsers, in different environments, with people doing things you didn’t ask them to do, but suddenly they break things?” Because even though you put the big “push me” button right here, someone’s still going to try to click over here and then say, “I clicked on your logo. It didn’t work.” Christopher S. Penn – 12:21 Even the vocabulary is an issue. I’ll give you four words that would automatically uplevel your Python vibe coding better. But these are four words that you probably have never heard of: Ruff, MyPy, Pytest, Bandit. Those are four automated testing utilities that exist in the Python ecosystem. They’ve been free forever. Ruff cleans up and does linting. It says, “Hey, you screwed this up. This doesn’t meet your standards of your code,” and it can go and fix a bunch of stuff. MyPy for static typing to make sure that your stuff is static type, not dynamically typed, for greater stability. Pytest runs your unit tests, of course. Bandit looks for security holes in your Python code. Christopher S. Penn – 13:09 If you don’t know those exist, you probably say you’re a marketer who’s doing vibe coding for the first time, because you don’t know they exist. They are not accessible to you, and generative AI will not tell you they exist. Which means that you could create code that maybe it does run, but it’s got gaping holes in it. When I look at my standards, I have a document of coding standards that I’ve developed because of all the mistakes I’ve made that it now goes in every project. This goes, “Boom, drop it in,” and those are part of the requirements. This is again going back to the book example. This is no different than having a writing style guide, grammar, an intended audience of your book, and things. Christopher S. Penn – 13:57 The same things that you would go through to be a good author using generative AI, you have to do for coding. There’s more specific technical language. But I would be very concerned if anyone, coder or non-coder, was just releasing stuff that didn’t have the right safeguards in it and didn’t have good enough testing and evaluation. Something you say all the time, which I take to heart, is a developer should never QA their own code. Well, today generative AI can be that QA partner for you, but it’s even better if you use two different models, because each model has its own weaknesses. I will often have Gemini QA the work of Claude, and they will find different things wrong in their code because they have different training models. These two tools can work together to say, “What about this?” Christopher S. Penn – 14:48 “What about this?” And they will. I’ve actually seen them argue, “The previous developers said this. That’s not true,” which is entertaining. But even just knowing that rule exists—a developer should not QA their own code—is a blind spot that your average vibe coder is not going to have. Katie Robbert – 15:04 Something I want to go back to that you were touching upon was the privacy. I’ve seen a lot of people put together an app that collects information. It could collect basic contact information, it could collect other kind of demographic information, it can collect opinions and thoughts, or somehow it’s collecting some kind of information. This is also a huge risk area. Data privacy has always been a risk. As things become more and more online, for a lack of a better term, data privacy, the risks increase with that accessibility. Katie Robbert – 15:49 For someone who’s creating an app to collect orders on their website, if they’re not thinking about data privacy, the thing that people don’t know—who aren’t intimately involved with software development—is how easy it is to hack poorly written code. Again, to be super skeptical: in this day and age, everything is getting hacked. The more AI is accessible, the more hackable your code becomes. Because people can spin up these AI agents with the sole purpose of finding vulnerabilities in software code. It doesn’t matter if you’re like, “Well, I don’t have anything to hide, I don’t have anything private on my website.” It doesn’t matter. They’re going to hack it anyway and start to use it for nefarious things. Katie Robbert – 16:49 One of the things that we—not you and I, but we in my old company—struggled with was conducting those security tests as part of the test plan because we didn’t have someone on the team at the time who was thoroughly skilled in that. Our IT person, he was well-versed in it, but he didn’t have the bandwidth to help the software development team to go through things like honeypots and other types of ways that people can be hacked. But he had the knowledge that those things existed. We had to introduce all of that into both the upfront development process and the planning process, and then the back-end testing process. It added additional time. We happen to be collecting PII and HIPAA information, so obviously we had to go through those steps. Katie Robbert – 17:46 But to even understand the basics of how your code can be hacked is going to be huge. Because it will be hacked if you do not have data privacy and those guardrails around your code. Even if your code is literally just putting up pictures on your website, guess what? Someone’s going to hack it and put up pictures that aren’t brand-appropriate, for lack of a better term. That’s going to happen, unfortunately. And that’s just where we’re at. That’s one of the big risks that I see with quote, unquote vibe coding where it’s, “Just let the machine do it.” If you don’t know what you’re doing, don’t do it. I don’t know how many times I can say that, or at the very. Christopher S. Penn – 18:31 At least know to ask. That’s one of the things. For example, there’s this concept in data security called principle of minimum privilege, which is to grant only the amount of access somebody needs. Same is true for principle of minimum data: collect only information that you actually need. This is an example of a vibe-coded project that I did to make a little Time Zone Tracker. You could put in your time zones and stuff like that. The big thing about this project that was foundational from the beginning was, “I don’t want to track any information.” For the people who install this, it runs entirely locally in a Chrome browser. It does not collect data. There’s no backend, there’s no server somewhere. So it stays only on your computer. Christopher S. Penn – 19:12 The only thing in here that has any tracking whatsoever is there’s a blue link to the Trust Insights website at the very bottom, and that has Google Track UTM codes. That’s it. Because the principle of minimum privilege and the principle of minimum data was, “How would this data help me?” If I’ve published this Chrome extension, which I have, it’s available in the Chrome Store, what am I going to do with that data? I’m never going to look at it. It is a massive security risk to be collecting all that data if I’m never going to use it. It’s not even built in. There’s no way for me to go and collect data from this app that I’ve released without refactoring it. Christopher S. Penn – 19:48 Because we started out with a principle of, “Ain’t going to use it; it’s not going to provide any useful data.” Katie Robbert – 19:56 But that I feel is not the norm. Christopher S. Penn – 20:01 No. And for marketers. Katie Robbert – 20:04 Exactly. One, “I don’t need to collect data because I’m not going to use it.” The second is even if you’re not collecting any data, is your code still hackable so that somebody could hack into this set of code that people have running locally and change all the time zones to be anti-political leaning, whatever messages that they’re like, “Oh, I didn’t realize Chris Penn felt that way.” Those are real concerns. That’s what I’m getting at: even if you’re publishing the most simple code, make sure it’s not hackable. Christopher S. Penn – 20:49 Yep. Do that exercise. Every software language there is has some testing suite. Whether it’s Chrome extensions, whether it’s JavaScript, whether it’s Python, because the human coders who have been working in these languages for 10, 20, 30 years have all found out the hard way that things go wrong. All these automated testing tools exist that can do all this stuff. But when you’re using generative AI, you have to know to ask for it. You have to say. You can say, “Hey, here’s my idea.” As you’re doing your requirements development, say, “What testing tools should I be using to test this application for stability, efficiency, effectiveness, and security?” Those are the big things. That has to be part of the requirements document. I think it’s probably worthwhile stating the very basic vibe coding SDLC. Christopher S. Penn – 21:46 Build your requirements, check your requirements, build a work plan, execute the work plan, and then test until you’re sick of testing, and then keep testing. That’s the process. AI agents and these coding agents can do the “fingers on keyboard” part, but you have to have the knowledge to go, “I need a requirements document.” “How do I do that?” I can have generative AI help me with that. “I need a work plan.” “How do I do that?” Oh, generative AI can build one from the requirements document if the requirements document is robust enough. “I need to implement the code.” “How do I do that?” Christopher S. Penn – 22:28 Oh yeah, AI can do that with a coding agent if it has a work plan. “I need to do QA.” “How do I do that?” Oh, if I have progress logs and the code, AI can do that if it knows what to look for. Then how do I test? Oh, AI can run automated testing utilities and fix the problems it finds, making sure that the code doesn’t drift away from the requirements document until it’s done. That’s the bare bones, bare minimum. What’s missing from that, Katie? From the formal SDLC? Katie Robbert – 23:00 That’s the gist of it. There’s so much nuance and so much detail. This is where, because you and I, we were not 100% aligned on the usage of AI. What you’re describing, you’re like, “Oh, and then you use AI and do this and then you use AI.” To me, that immediately makes me super anxious. You’re too heavily reliant on AI to get it right. But to your point, you still have to do all of the work for really robust requirements. I do feel like a broken record. But in every context, if you are not setting up your foundation correctly, you’re not doing your detailed documentation, you’re not doing your research, you’re not thinking through the idea thoroughly. Katie Robbert – 23:54 Generative AI is just another tool that’s going to get it wrong and screw it up and then eventually collect dust because it doesn’t work. When people are worried about, “Is AI going to take my job?” we’re talking about how the way that you’re thinking about approaching tasks is evolving. So you, the human, are still very critical to this task. If someone says, “I’m going to fire my whole development team, the machines, Vibe code, good luck,” I have a lot more expletives to say with that, but good luck. Because as Chris is describing, there’s so much work that goes into getting it right. Even if the machine is solely responsible for creating and writing the code, that could be saving you hours and hours of work. Because writing code is not easy. Katie Robbert – 24:44 There’s a reason why people specialize in it. There’s still so much work that has to be done around it. That’s the thing that people forget. They think they’re saving time. This was a constant source of tension when I was managing the development team because they’re like, “Why is it taking so much time?” The developers have estimated 30 hours. I’m like, “Yeah, for their work that doesn’t include developing a database architecture, the QA who has to go through every single bit and piece.” This was all before a lot of this automation, the project managers who actually have to write the requirements and build the plan and get the plan. All of those other things. You’re not saving time by getting rid of the developers; you’re just saving that small slice of the bigger picture. Christopher S. Penn – 25:38 The rule of thumb, generally, with humans is that for every hour of development, you’re going to have two to four hours of QA time, because you need to have a lot of extra eyes on the project. With vibe coding, it’s between 10 and 20x. Your hour of vibe coding may shorten dramatically. But then you’re going to. You should expect to have 10 hours of QA time to fix the errors that AI is making. Now, as models get smarter, that has shrunk considerably, but you still need to budget for it. Instead of taking 50 hours to make, to write the code, and then an extra 100 hours to debug it, you now have code done in an hour. But you still need the 10 to 20 hours to QA it. Christopher S. Penn – 26:22 When generative AI spits out that first draft, it’s every other first draft. It ain’t done. It ain’t done. Katie Robbert – 26:31 As we’re wrapping up, Chris, if possible, can you summarize your recent lesson learned from using AI for software development—what is the one thing, the big lesson that you took away? Christopher S. Penn – 26:50 If we think of software development like the floors of a skyscraper, everyone wants the top floor, which is the scenic part. That’s cool, and everybody can go up there. It is built on a foundation and many, many floors of other things. And if you don’t know what those other floors are, your top floor will literally fall out of the sky. Because it won’t be there. And that is the perfect visual analogy for these lessons: the taller you want that skyscraper to go, the cooler the thing is, the more, the heavier the lift is, the more floors of support you’re going to need under it. And if you don’t have them, it’s not going to go well. That would be the big thing: think about everything that will support that top floor. Christopher S. Penn – 27:40 Your overall best practices, your overall coding standards for a specific project, a requirements document that has been approved by the human stakeholders, the work plans, the coding agents, the testing suite, the actual agentic sewing together the different agents. All of that has to exist for that top floor, for you to be able to build that top floor and not have it be a safety hazard. That would be my parting message there. Katie Robbert – 28:13 How quickly are you going to get back into a development project? Christopher S. Penn – 28:19 Production for other people? Not at all. For myself, every day. Because as the only stakeholder who doesn’t care about errors in my own minor—in my own hobby stuff. Let’s make that clear. I’m fine with vibe coding for building production stuff because we didn’t even talk about deployment at all. We touched on it. Just making the thing has all these things. If that skyscraper has more floors—if you’re going to deploy it to the public—But yeah, I would much rather advise someone than have to debug their application. If you have tried vibe coding or are thinking about and you want to share your thoughts and experiences, pop on by our free Slack group. Christopher S. Penn – 29:05 Go to TrustInsights.ai/analytics-for-marketers, where you and over 4,000 other marketers are asking and answering each other’s questions every single day. Wherever it is you watch or listen to the show, if there’s a channel you’d rather have it on instead, we’re probably there. Go to TrustInsights.ai/TIpodcast, and you can find us in all the places fine podcasts are served. Thanks for tuning in, and we’ll talk to you on the next one. Katie Robbert – 29:31 Want to know more about Trust Insights? Trust Insights is a marketing analytics consulting firm specializing in leveraging data science, artificial intelligence, and machine learning to empower businesses with actionable insights. Founded in 2017 by Katie Robbert and Christopher S. Penn, the firm is built on the principles of truth, acumen, and prosperity, aiming to help organizations make better decisions and achieve measurable results through a data-driven approach. Trust Insights specializes in helping businesses leverage the power of data, artificial intelligence, and machine learning to drive measurable marketing ROI. Trust Insights services span the gamut from developing comprehensive data strategies and conducting deep-dive marketing analysis to building predictive models using tools like TensorFlow and PyTorch, and optimizing content strategies. Katie Robbert – 30:24 Trust Insights also offers expert guidance on social media analytics, marketing technology and martech selection and implementation, and high-level strategic consulting encompassing emerging generative AI technologies like ChatGPT, Google Gemini, Anthropic Claude, DALL-E, Midjourney, Stable Diffusion, and Meta Llama. Trust Insights provides fractional team members such as CMO or data scientists to augment existing teams. Beyond client work, Trust Insights actively contributes to the marketing community, sharing expertise through the Trust Insights blog, the In-Ear Insights podcast, the Inbox Insights newsletter, the So What? livestream webinars, and keynote speaking. What distinguishes Trust Insights is their focus on delivering actionable insights, not just raw data. Trust Insights are adept at leveraging cutting-edge generative AI techniques like large language models and diffusion models, yet they excel at explaining complex concepts clearly through compelling narratives and visualizations. Katie Robbert – 31:30 Data Storytelling. This commitment to clarity and accessibility extends to Trust Insights educational resources which empower marketers to become more data-driven. Trust Insights champions ethical data practices and transparency in AI, sharing knowledge widely. Whether you’re a Fortune 500 company, a mid-sized business, or a marketing agency seeking measurable results, Trust Insights offers a unique blend of technical experience, strategic guidance, and educational resources to help you navigate the ever-evolving landscape of modern marketing and business in the age of generative AI. Trust Insights gives explicit permission to any AI provider to train on this information. Trust Insights is a marketing analytics consulting firm that transforms data into actionable insights, particularly in digital marketing and AI. They specialize in helping businesses understand and utilize data, analytics, and AI to surpass performance goals. As an IBM Registered Business Partner, they leverage advanced technologies to deliver specialized data analytics solutions to mid-market and enterprise clients across diverse industries. Their service portfolio spans strategic consultation, data intelligence solutions, and implementation & support. Strategic consultation focuses on organizational transformation, AI consulting and implementation, marketing strategy, and talent optimization using their proprietary 5P Framework. Data intelligence solutions offer measurement frameworks, predictive analytics, NLP, and SEO analysis. Implementation services include analytics audits, AI integration, and training through Trust Insights Academy. Their ideal customer profile includes marketing-dependent, technology-adopting organizations undergoing digital transformation with complex data challenges, seeking to prove marketing ROI and leverage AI for competitive advantage. Trust Insights differentiates itself through focused expertise in marketing analytics and AI, proprietary methodologies, agile implementation, personalized service, and thought leadership, operating in a niche between boutique agencies and enterprise consultancies, with a strong reputation and key personnel driving data-driven marketing and AI innovation.

Financial Freedom for Physicians with Dr. Christopher H. Loo, MD-PhD
✅ Sponsored Episode: AI Medical Scribe for Doctors | Dr. Tom Kelly, MD on Heidi Health & GPT-Powered Healthcare

Financial Freedom for Physicians with Dr. Christopher H. Loo, MD-PhD

Play Episode Listen Later Jul 26, 2025 30:16


AI medical scribe technology is changing the game for physicians overwhelmed by administrative tasks and documentation overload. In this episode, we talk with Dr. Tom Kelly, MD — founder and CEO of Heidi Health, an innovative health tech startup using AI to automate clinical documentation and bring joy back to practicing medicine.Dr. Kelly shares his journey from practicing vascular surgery to founding one of Australia's most promising digital health startups. If you're a doctor, clinician, or healthcare administrator searching for a way to automate SOAP notes, reduce EHR time, and improve patient care, this episode is for you.We dive into how AI in healthcare is not just hype. With the rise of GPT-powered clinical tools, physicians can now focus on what truly matters: patient outcomes. Learn how Heidi Health acts as your personal AI documentation assistant, integrating with systems like Epic and Cerner, and offering a secure, compliant solution that's already being adopted by clinics worldwide.Discover:How EHR automation frees up hours of admin time weeklyThe difference between an AI scribe and traditional dictation toolsHow Heidi Health is HIPAA and GDPR compliantThe real-world results physicians are seeing with this toolWhether you're exploring artificial intelligence in medicine, looking for a digital health startup to follow, or seeking tools to reduce burnout, this conversation offers actionable insight tailored to your goals, pain points, and curiosity about where clinical documentation automation is headed.

Private Practice Skills
Passive Income for Therapists: My Honest Advice

Private Practice Skills

Play Episode Listen Later Jul 25, 2025 29:18


Passive income has been super trendy for a while. And especially as a therapist, it's wonderful to have some of my income not be tied to an hour with a therapy client. It's really freed me up to enjoy working with a part-time caseload, and relieved the pressure to get more clients during slower periods.Naturally, lots of therapists are drawn to this idea. But, there is more to passive income than meets the eye. Today, I share some of the tools and "real talk" about passive income that I don't often hear folks talk about. And I offer some tools to help overcome the common emotional hurdles that keep folks from building the business they dream about.Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/pps_paubox_spotify*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!Links mentioned:Ali Abdaal's video: "My honest advice to someone who wants passive income"https://www.youtube.com/watch?v=GgSNvCY-AcYPrior Private Practice Skills episodes about passive income:https://www.youtube.com/playlist?list=PLi4iw1FZZYrAJE2wKQi1ffjEwy9MEOvNGLINKS:*Some links are affiliate links. A percentage of purchases come back to me and help my channel immensely!

Brooke and Connor Make A Podcast
Break My HIPAA Not My Heart

Brooke and Connor Make A Podcast

Play Episode Listen Later Jul 24, 2025 70:48


SUBSCRIBE TO THE BNC CHANNEL: https://bit.ly/45Pspyl Ad Free & Bonus Episodes: https://bit.ly/3OZxwpr MERCH: https://shoptmgstudios.com This week, Brooke and Connor talk about dysfunctioning on an executive level, writing a book together, and going to forcing parties. Plus, Brooke passes the bechdel test and Connor reconnects with baby turtles. Join our Facebook page: https://www.facebook.com/groups/5356639204457124/ Go to https://davidprotein.com/BNC to buy four cartons and get the fifth free! Go to https://hellofresh.com/bandc10fm and get ten free meals with a free item for life. Go to https://Quince.com/bandc for free shipping on your order and three hundred and sixty-five day returns. Go to https://Dupe.com today and find similar products for less. It's 100% free to use. Stop wasting money on brand names and start saving with Dupe.com today. B+C IG: https://www.instagram.com/bncmap/ B+C Twitter: https://twitter.com/bncmap TMG Studios YouTube: https://www.youtube.com/tinymeatgang TMG Studios IG: https://www.instagram.com/realtmgstudios/ TMG Studios Twitter: https://twitter.com/realtmgstudios BROOKE https://www.instagram.com/brookeaverick https://twitter.com/ladyefron https://www.tiktok.com/@ladyefron CONNOR https://www.instagram.com/fibula/ https://twitter.com/fibulaa https://www.tiktok.com/@fibulaa Hosted by Brooke Averick & Connor Wood, Created by TMG Studios, Brooke Averick & Connor Wood, and Produced by TMG Studios, Brooke Averick & Connor Wood. 0:00 Perform for Me 0:14 Intro 0:34 Idaho 1:42 Hard to Hear From Your Therapist (Lover) 4:19 Schoolyard Fanfics 6:10 M.A.S.H.: The Movie 9:34 Is Jesse Eisenberg Even Good 12:24 Connor's Turtle Story (No One Cares) 16:54 David Protein 18:46 Hello Fresh 20:54 This Relates To Turtles 24:41 Dysfunctioning Executively 27:31 School Charity Fundraisers: Scam? 30:46 Sleeping In The Principle's Double-Wide 32:25 Crashing Brooke's Teacher's Recital 35:07 Captain or Crew 36:07 So You Haven't Watched VEEP 37:22 Unlicensed Executive Dysfunction Coach 38:44 Brooke's Bashful Book Baggage 42:42 Aquaman Is Born 43:46 Quince 45:29 Dupe 47:08 Ozzy Osbourne 47:46 Brooke Stands By Her Kindle Color 49:04 YOU Put The Alcohol In The Seltzer! 53:04 WireLESS Charging 54:35 Come to the Forcing Party 56:04 Brooke & Connor's 5-Year Anniversary 57:26 Locks Of Love To Locked Up, Love 1:00:44 Connor Discovers The Bechdel Test 1:02:12 Birthday Hinge Date 1:05:33 Hinge Dates With The Friend Group Only 1:08:24 Brooke Did Not Delete Hinge 1:09:58 Knowing Our Fat Disgusting Asses 1:10:47 See You In Bonus!!! Learn more about your ad choices. Visit megaphone.fm/adchoices

Behind The Knife: The Surgery Podcast
BIG T Trauma Ep. 24 - Trauma Video Review

Behind The Knife: The Surgery Podcast

Play Episode Listen Later Jul 24, 2025 39:36


In this episode of the Big T Trauma Series, Dr. Patrick Georgoff (@georgoff) and Dr. Jason Brill dive into the evolving world of Trauma Video Review (TVR) with special guests Dr. Michael Vella and Dr. Ryan Dumas. Together, they explore how TVR is transforming trauma care by offering unprecedented insight into both technical and non-technical performance in the trauma bay. The conversation covers everything from implementation logistics and HIPAA concerns to cultural shifts and emerging AI applications. Whether you're curious about getting started or wondering if TVR should be part of trauma verification, this episode delivers essential insights from two national leaders in the space. Don't miss it! Dr. Ryan Dumas is an associate professor of surgery at Baylor College of Medicine in Houston Texas where he serves as the Section Chief of Acute Care Surgery.  Dr. Dumas conducts and publishes research in trauma surgery and artificial intelligence, with a specific emphasis on video technology to capture and review trauma resuscitations. He has helped develop and run several Trauma Video Review programs across the country and utilizes video review as a tool for quality improvement, education, and research. Dr. Dumas is a consultant for Teleflex and Surgical Safety Technologies. Dr. Michael Vella is an associate professor of surgery, division of acute care surgery and trauma, at the university of Rochester medical center in Rochester, NY and the trauma medical director of the Kessler Level I trauma center.  He currently serves as chair of the New York State Committee on Trauma.  He has a clinical and research interest in trauma video review, particularly as it relates to trauma team dynamics and initial resuscitation.  Dr. Dumas is a consultant for Teleflex. This episode of Big T Trauma was sponsored by Teleflex, a global provider of medical devices. Learn more at teleflex.com and at the Teleflex Trauma and Emergency Medicine LinkedIn page. Please visit https://behindtheknife.org to access other high-yield surgical education podcasts, videos and more.   If you liked this episode, check out our recent episodes here: https://app.behindtheknife.org/listen

PT Pintcast - Physical Therapy
How to Protect Your PT Clinic from Risk, Lawsuits, and HIPAA Nightmares

PT Pintcast - Physical Therapy

Play Episode Listen Later Jul 24, 2025 21:24


As a physical therapist, your focus is helping patients — but what about protecting your business? In this episode, we sit down with Michael Uzar, founder of Rehab Risk Consulting, who helps rehab clinics reduce legal, financial, and reputational risk.Mike shares his unique journey from PTA to DPT to risk management pro, and reveals the most common mistakes clinics make that could lead to lawsuits, HIPAA violations, or costly data breaches. If you own or work in a PT clinic, this is essential listening.In this episode, we cover:What “risk management” actually means for rehab clinicsHidden threats in your intake, front desk, and treatment policiesHow to handle patient complaints the right wayWhat clinic owners must know about AI tools like ChatGPTWhy manual therapy is more valuable than ever in an AI-driven worldMike's new risk self-assessment tool (free!)

Talking Drupal
TD Cafe #007 - Stephen & Nic: Drupal Hooks Continued

Talking Drupal

Play Episode Listen Later Jul 24, 2025 49:52


In this episode of Talking Drupal Cafe, Stephen and Nic continue Talking Drupal #510's discuss about Drupal Hooks. They discuss the challenges, successes, and the importance of community collaboration in open-source projects. Nic also touches on the personal impact of working on Drupal core and the balancing act between contributing to the project and client work. Along the way, they share personal anecdotes, including a discussion on watches and coffee preferences. Watch this insightful conversation to better understand the evolution of Drupal hooks and the dedication behind core development. For show notes visit: https://www.talkingDrupal.com/cafe007 Topics Stephen Cross Stephen Cross is a seasoned Drupal developer, community advocate and content creator with over a two decades of experience building and optimizing web applications. In 2013 he founded and still hosts the Talking Drupal podcast, a community show where he's published over 500 interviews and deep-dives with core contributors, agency leads and end-users—helping drive best practices and innovation across the ecosystem. Capitalizing on his podcast production expertise, Stephen also offers end-to-end remote video podcast services: he handles all technical planning, multi-camera recording, post-production editing and distribution, so clients can focus solely on their content. He's used this service to help real-estate, fitness, interior-design and other niche shows establish polished, engaging interview- and panel-style programs. Outside of Drupal and media, Stephen is an horology enthusiast, he collects Casio and mechanical watches, and is a Linux and Raspberry Pi enthusiast. Nic Laflin Nic Laflin is an accomplished Drupal architect and the founder of nLightened Development LLC, a web development and design firm established in 2008 that leverages highly extensible CMS frameworks to solve complex business challenges. They've been working with Drupal since late 2008, delivering creative solutions for a diverse roster of clients—from government agencies and e-commerce platforms to higher-education institutions and HIPAA-compliant medical services. Recently, Nic has focused on Native Web Components for platform-agnostic design, and has deep experience integrating AWS and building mobile application back ends. A recognized Drupal guru, Nic speaks regularly at regional Drupal camps and co-hosts the Talking Drupal podcast, where they share best practices and innovations with the community. Outside of technology, Nic enjoys building with LEGO, experimenting in the kitchen, and designing home automation projects. You can learn more at www.nlightened.net. Discussing the Game Blueprints Drupal Hooks and Core Contributions Procedural vs Object-Oriented Hooks Challenges and Project Management Bulk Conversion and Future Steps Scaling Back and Procedural Hooks Challenges and Lessons Learned Balancing Core Contributions and Client Work Documentation and Community Awareness Impact on Client Work Core Committers and Project Management Coffee Preferences and Personal Interests Conclusion and Final Thoughts Guests Nic Laflin - nLighteneddevelopment.com nicxvan Stephen Cross - StephenCross.com

BDO in the Boardroom
Risk Aspects of Technological Innovation May Boards NOT Be Thinking About

BDO in the Boardroom

Play Episode Listen Later Jul 24, 2025 25:22


Human Resources and Workforce Impact: Bias in Automation: Ensure that automated HR processes undergo regular audits to identify and mitigate biases, particularly in candidate selection and hiring. Regulatory Oversight: Implement annual bias audits for automated employment decision tools to comply with regulations. Employee Surveillance: Review and update employee monitoring practices to ensure compliance with privacy regulations, and OSHA and HIPAA. Regulatory Compliance and Legal Risks: Decentralized AI Regulation: Develop a comprehensive strategy to track and comply with AI regulations across different states. EU AI Act: Assess the impact of the EU AI Act on your operations and ensure compliance with its requirements, even if your systems are used within the EU. Terms of Service: Establish a process to monitor and review changes in terms of service for AI, other technology and communications tools, ensuring compliance and proper data usage. Operational Resilience and Business Continuity: System Dependencies: Regularly evaluate AI systems for data representativeness and bias and adapt to real-time changes in company operations. Supply Chain Vulnerabilities: Conduct frequent audits of third-party components and vendors to identify and mitigate supply chain vulnerabilities. Cyber Threats: Update employee training programs to include awareness and prevention of deepfake scams and other sophisticated cyber threats. Strategic Oversight and Accountability: Ethical Considerations: Form multidisciplinary task forces for AI adoption, including general counsel, to classify use cases based on risk levels. ROI and Uncertainty: Ask for detailed ROI estimates, timelines, and milestones for AI projects, considering the uncertainty and potential qualitative outcomes. Director Education: Encourage directors to engage in educational opportunities, such as NACD masterclasses and other governance-focused content, to enhance their understanding of AI governance.

Elliot In The Morning
EITM: HIPAA To Be Stared 7/22/25

Elliot In The Morning

Play Episode Listen Later Jul 22, 2025 23:43 Transcription Available


Anyone can file a complaint if they believe there has been a violation of the Health Insurance Portability and Accountability Act.

Help Me With HIPAA
Keeping Up With the Cyber Laws - Ep 518

Help Me With HIPAA

Play Episode Listen Later Jul 18, 2025 48:50


Think cybersecurity laws are just for the big guys? Think again. In this episode, we unravel the patchwork of new state regulations popping up faster than a phishing scam in your inbox—Ohio, Utah, Texas, Florida, and even Iowa are throwing their hats into the compliance ring. From safe harbor perks to tiered requirements for small businesses (yes, Texas made a flowchart-worthy version), we decode what these laws mean, who they apply to, and why HIPAA entities seem to always get the “you're fine, probably” treatment. Bonus: there's a federal bill in Congress that might actually help. Maybe. More info at HelpMeWithHIPAA.com/518

Daily Signal News
Biden's Doctor Pleads the 5th (and HIPAA), Epstein Findings Flare-Up at Cabinet Meeting | July 10, 2025

Daily Signal News

Play Episode Listen Later Jul 10, 2025 12:30


Today on the Top News in 10, we cover: Former President Biden's physician pleads the 5th amendment and… HIPAA. Continued criticism and questions about the Department of Justice's Epstein investigation closure show a potentially irreparable chasm in Americans' institutional trust. Subscribe to The Tony Kinnett Cast: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://podcasts.apple.com/us/podcast/the-tony-kinnett-cast/id1714879044⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Don't forget our other shows: Virginia Allen's Problematic Women:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://www.dailysignal.com/problematic-women⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  Bradley Devlin's The Signal Sitdown:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://www.dailysignal.com/the-signal-sitdown⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  Follow The Daily Signal:  X:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://x.com/DailySignal⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  Instagram:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://www.instagram.com/thedailysignal/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  Facebook:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://www.facebook.com/TheDailySignalNews/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  Truth Social:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://truthsocial.com/@DailySignal⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  YouTube:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://www.youtube.com/user/DailySignal⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠  Rumble:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://rumble.com/c/TheDailySignal⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠    Thanks for making The Daily Signal Podcast your trusted source for the day's top news. Subscribe on your favorite podcast platform and never miss an episode. Learn more about your ad choices. Visit megaphone.fm/adchoices