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Ever wish you could get expert HIPAA advice straight from the source – without the invoice? This episode digs into a little-known offering: the "free consulting" that the Office for Civil Rights (OCR) actually gives out, if you know where to look. We break down the seven biggest lessons buried in official OCR videos and settlement guidance, covering everything from keeping tabs on your inventory (yes, all your data – even the digital version of an old truck growing weeds) to why risk management means more than doing paperwork once a year. If you're in healthcare and want practical tips to avoid trouble before it makes the headlines, this episode's for you. More info at HelpMeWithHIPAA.com/566
You hired the therapist. Now comes the harder part: getting clients to actually book with them. One of the biggest mistakes massage practice owners make is treating marketing like a collection of random activities instead of a system. A social media post here. A promotion there. A referral when someone remembers to ask. The problem is that random marketing creates random results. In this episode, I'll walk you through a simple framework for getting a new therapist booked faster without constantly chasing the latest marketing tactic. We'll discuss: • Why marketing becomes more important after you hire • How to set clear goals for a new therapist's schedule • How to identify what's already working in your marketing • Why doing more of what's working often beats trying something new • How to choose the right marketing strategies based on your time, energy, and budget • The retention metrics that actually matter • How to use internal marketing and client transfers to build momentum quickly If you've hired a therapist and you're staring at an empty schedule wondering what comes next, this episode will help you create a more intentional plan to fill it. --- *Brought to you by GlossGenius.* Are you dealing with gaps in your schedule? Clients who don't rebook? Low profits and high payment processing fees? When you're running your own practice, you don't have time to figure out where you're leaving money on the table especially when you're stitching together booking, payments, and clunky software that only makes things harder. GlossGenius is the booking and business management platform built for massage therapists and wellness practitioners. It fills your calendar, automatically reBooks clients, upsells high-margin services, and has the lowest flat-rate payment processing fees in the industry. Plus all the HIPAA-compliant tools you need for charting, consents, and client records without the admin chaos. More growth. Less busywork. Use code **SCALING** at glossgenius.com/scalingwellness for 50% off your first two months of their Gold or Platinum plan. Build a Wellness Practice That Creates More Time, More Freedom, and More Revenue Visit: www.scalingwellness.com Need More Client Bookings? Get instant access to our proven training: www.bookyourteamsolid.com Book a Free 1:1 Growth Strategy Call www.scalingwellness.com/chat Follow Scaling Wellness on Instagram www.instagram.com/scalingwellness
today we examine the 2026 landscape of artificial intelligence, specifically comparing proprietary and open-source models regarding privacy, cost, and legal compliance. Organizations must choose between proprietary APIs, hosted open-source solutions, and self-hosting to balance performance with data sovereignty requirements like HIPAA or the EU AI Act. While proprietary models currently lead in complex reasoning, open-source weights offer significant long-term cost savings and transparency for high-volume users. However, true total cost of ownership includes hidden expenses such as specialized talent, hardware infrastructure, and continuous model maintenance. Legal frameworks like the EU AI Act introduce strict obligations for high-risk systems, making explainability and governance essential for enterprise deployment. Ultimately, the transition from experimental pilots to industrialized AI factories requires mastering token economics and navigating the evolving regulatory environment.
Healthcare marketing is leaving the glossy, corporate-ad era behind. What patients actually respond to now is real faces, real stories, and real expertise — and that's reshaping who gets a microphone in your marketing strategy.This week, we're breaking down a framework for healthcare influencer marketing built around three distinct buckets, each serving a different purpose: reach, trust, and content fuel.1. External Social Media Influencers (Buying the Audience): This is about borrowing an existing audience. You partner with established creators (lifestyle, parenting, wellness, or condition-specific) to break into demographics you haven't reached yet. The healthcare wrinkle: the FTC and FDA don't play around with disclosure, so #Ad labeling is mandatory, and you'll want to vet a creator's history to make sure nothing in their past content conflicts with your brand. CreatorIQ or Sprout Social both help with exactly this kind of audience and brand-safety vetting before you sign anything.2. Internal Brand Experts (The "OG Medfluencers"): Your own doctors, nurses, researchers, and therapists who are already building an audience bring something no outside partnership can buy: built-in clinical credibility and hyper-local trust. Because they're still employees, they need clear boundaries between personal opinion and your organization's official position, along with genuine support like studio time and compliance help. Tools like EveryoneSocial or DSMN8 make it easy to push pre-approved, legally cleared content straight to your internal team so they can share with confidence.3. User-Generated Content (UGC): Rather than paying for someone's following, UGC means sourcing the raw, unscripted content patients are already creating (recovery journeys, clinic walkthroughs, unboxings) and putting it to work across your owned and paid channels. The one rule you can't skip: a HIPAA-compliant release form before any patient face or story touches paid media. Archive.com automatically captures organic content your brand gets tagged in, while Bounty and Skeepers help you run micro-campaigns for content that's pre-licensed and ready for ads from the start.The takeaway: external influencers expand your reach, internal experts close the trust gap, and UGC delivers the content that actually performs!For more on this topic, check out episode 107: Influencer Marketing in Healthcare.Connect with Jenny:Email: jenny@hedyandhopp.comLinkedIn: https://www.linkedin.com/in/jennybristow/If you enjoyed this episode, we'd love to hear your feedback! Please consider leaving us a review on your preferred listening platform and sharing it with others.
Send us Fan MailAI isn't coming for your practice—it's already here. In this quick-tip episode of the Private Practice Survival Guide, host Brandon Seigel shares a practical toolkit any practice owner can use to cut busywork, reduce no-shows, and scale results heading into 2026 and 2027. From HIPAA-compliant scheduling agents to documentation and scribing, content marketing acceleration, and analytics you can actually use, this episode shows you how to start small, move fast, and build compounding advantages. You'll also learn the essential guardrails—HIPAA, data security and sovereignty, informed consent, and human oversight—so you can deploy AI responsibly in healthcare.What You'll Learn:Why leveraging AI now helps practices thrive in 2026–2027Three quick wins: AI email responses, note summaries/transcriptions, and scheduling coordinationHow to adopt HIPAA-compliant AI scheduling agents and AI-powered reminders/two-way messagingPractical tools for documentation/scribing, content marketing, front-desk automation, and analyticsHow to build a reusable prompt swipe file and structure prompts with role, context, task, and formatGuardrails that matter: HIPAA, data security/sovereignty, informed consent, and human oversightTurning meetings into action with transcription and AI extraction for accountabilityChange management tips to train your team, reduce fear, and celebrate early winsPick one low-judgment, high-frequency task and run a two-week AI test—your future practice will thank you. #PrivatePractice #HealthcareAI #PracticeManagement #AIAutomation #HIPAAWelcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide BookThis show is proudly produced at PS Studios — learn more https://www.psstudios.co
2026 Marie interviews 2012 Marie (the year I started private practice). Which do you prefer more?Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email and forms easy and streamlined. Check them out here:https://hubs.la/Q04k58tL0*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!LINKS:*Some links are affiliate links. A percentage of purchases come back to me and help my channel immensely!
You found someone. The interview went well. The practical looked great. They seemed like the perfect fit. A few months later, things aren't going the way you hoped. Before you assume you hired the wrong person, it may be worth looking at the bigger picture. In this episode, I break down the five factors that determine whether a new hire succeeds or struggles inside a massage practice. We'll talk about hiring, onboarding, expectations, leadership, and one of the most overlooked pieces of all: keeping their schedule busy. Because the truth is, a great hire can still fail in the wrong environment, while an average hire can thrive when they're given the right support. In this episode, we'll discuss: • How to tell if you actually hired the right person • The onboarding mistakes that create problems before they even start • Why unclear expectations lead to frustration on both sides • The leadership skills most massage business owners were never taught • Why marketing becomes even more important after you hire If you've ever hired someone and wondered, "Why isn't this working?" this episode will help you diagnose where the real problem might be. --- *Brought to you by GlossGenius.* Are you dealing with gaps in your schedule? Clients who don't rebook? Low profits and high payment processing fees? When you're running your own practice, you don't have time to figure out where you're leaving money on the table especially when you're stitching together booking, payments, and clunky software that only makes things harder. GlossGenius is the booking and business management platform built for massage therapists and wellness practitioners. It fills your calendar, automatically reBooks clients, upsells high-margin services, and has the lowest flat-rate payment processing fees in the industry. Plus all the HIPAA-compliant tools you need for charting, consents, and client records without the admin chaos. More growth. Less busywork. Use code **SCALING** at glossgenius.com/scalingwellness for 50% off your first two months of their Gold or Platinum plan. Build a wellness business that gives you both time and income: www.scalingwellness.com Book a free strategy call: www.scalingwellness.com/chat Follow us on Instagram: www.instagram.com/scalingwellness
In this episode of ASCP Esty Talk, Maggie and Ella discuss how wellness is splitting in two directions: hyper-optimization and a return to nervous system care. Your hosts also explore what this shift means for estheticians, who are often expected to balance both technical expertise and a more therapeutic role in practice. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens. TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin. Website: https://tizoskin.com/ Facebook: @tizoskin Pinterest: @tizoskin Instagram: @tizoskin YouTube: @tizoskin GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. Face Reality is an award-winning, professional acne brand trusted by thousands of providers. Its clinically tested products, customizable protocols, and provider product training deliver life-changing results across all skin types—empowering professionals to confidently clear even the most stubborn acne. Plus, when you enroll, your $800 certification comes back to you as $800 off your opening order* after completion. *$800 discount code valid on one product order of $1,200 or more. Valid for 30 days after completion of certification. Must enter code at checkout. Offer subject to change. https://facerealityskincare.com/pages/certification-training Social (TikTok, IG, Facebook): https://www.instagram.com/facerealityskincare/ https://tiktok.com/@facerealityskincare https://www.facebook.com/facerealityskincare About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
Anne Gonzalez, MD is a practicing Direct Primary Care physician at Emerald Health DPC in Western North Carolina. After eight years in insurance-based medicine, she made the leap to DPC and hasn't looked back. She hosts the DPC Life Podcast, where she has honest, unscripted conversations with DPC physicians about the real work of building an independent practice, and runs the DPC Lifer Club, a free community for physicians in the early stages of doing the same.Some of the topics we discussed:Implementing the 4Rs of practice growthHow to use automation to grow your practice without doing everything manuallyAttracting and retaining patients with a membership-based practiceImproving patient engagement and responsivenessUsing AI-powered phone assistants and website chat widgets for 24/7 patient communicationReplacing multiple software subscriptions with one platformHarmony Ops' custom GPTs and AI tools for practice developmentCRM systems, workflow automation, and HIPAA-compliant technology solutionsStreamlining scheduling, forms, onboarding, and communicationsUsing social media strategically to grow an independent practicePractice growth strategies for physicians with full patient panelsBalancing automation with authentic human connectionOpportunities for coaching, community, and physician supportAnd more!Interested in learning more about my telehealth direct specialty care practice? At AmazVita MD, I help patients optimize weight and metabolic health, harmonize hormones in peri/menopause, and enhance wellness and vitality. Accepting new patients now.Website:amazvitamd.comEmail:hello@amazvitamd.comLearn more about me or schedule a FREE coaching call:https://www.joyfulsuccessliving.com/ Join the Voices of Women Physicians Facebook Group:https://www.facebook.com/groups/190596326343825/Connect with Dr. Gonzalez:DPC LIFE PODCASTWebsite: https://dpclife.comSpotify: https://open.spotify.com/show/5eHR2BEnHwEVklUYWJQ11XFacebook: https://www.facebook.com/dpclife/Instagram: @dpclifeHARMONY OPSMain Site: https://harmonyopsfordpc.comInstagram: @harmonyopsfordpcFacebook: https://www.facebook.com/harmonyopsfordpc/Ep 195: How to Use Automations to Elevate Your DPC with Dr. Anne GonzalezApple PodcastsSpotify
In this episode, Chase Cannon and Suzanne Spradley discuss a recent HHS Office for Civil Rights settlement showing that self-insured employer-sponsored group health plans are not outside the reach of HIPAA enforcement — especially when ransomware, electronic PHI, and incomplete risk analysis are involved.
Buckle up for this listener request! We're discussing 2023's The Boogeyman, a fresh take on Stephen King's short story. Don't let this PG-13 rating fool you, this movie is creepy AF. This movie thrives on sneak peaks and what might be lurking in the dark. When you finally get to see the creature, it's an imaginative take on the unknown. Listen up as we talk about awful friends, worse parents, HIPAA violations, and how the paranormal affects house insurance! Paired with a Boogeyman cocktail. Rate! Review! Follow! Follow us on Instagram and Letterboxd @toastyhorror Check out our website toasttoromcoms.com Email us at toasttoromcoms@gmail.com
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In this episode, I get to speak with Liz Heddleston and Leah Stiegler of Woods Rogers about a healthcare compliance issue that many organizations may be underestimating: the HIPAA risks created by modern marketing practices.Healthcare providers increasingly rely on social media, patient testimonials, online success stories, influencers, user-generated content, and even AI-assisted marketing tools to build visibility and connect with patients. But as recent enforcement activity demonstrates, these efforts can create significant HIPAA exposure when protected health information is disclosed without proper authorization.Our conversation uses the recent OCR enforcement action involving Cadia Healthcare Facilities as a starting point. OCR alleged that patient names, photographs, and treatment information were publicly shared through online success stories without valid written HIPAA authorizations. The resulting settlement serves as a reminder that positive intent, patient enthusiasm, and informal consent do not eliminate HIPAA obligations.Liz and Leah help unpack what went wrong in the Cadia matter and explain why healthcare organizations should be paying close attention. We discuss:Common misconceptions about de-identificationThe growing risks associated with social media and AI-generated contentThe compliance challenges created by marketing vendors, agencies, and influencersWhere OCR enforcement may be headed nextOne of the key themes throughout the discussion is that HIPAA compliance is no longer just an IT or cybersecurity issue. As healthcare organizations expand their digital presence, privacy compliance must become part of the content creation and marketing process itself.Whether you're a healthcare executive, compliance officer, in-house counsel, privacy professional, marketer, or outside advisor, this conversation offers practical guidance on navigating the intersection of healthcare privacy, digital marketing, and regulatory risk.Jump in to hear Liz and Leah's insights on HIPAA compliance, healthcare marketing, and the emerging risks organizations should be addressing before an enforcement action brings them into focus.______________________________________Thanks for listening! If you like what you hear please give us a rating. You'd be amazed at how much that helps. If you have questions for Tom or would like to participate, you can reach him at Editor@LitigationConferences.com. Ask him about creating this kind of content for your firm -- podcasts, webinars, blogs, articles, papers, and more. Tom on LinkedInEmerging Litigation Podcast on LinkedInEmerging Litigation Podcast on the HB Litigation site
Welcome to the third episode of Group Dentistry Now & Black Talon Security's Dental Cyber Watch Live. As dental groups rush to adopt artificial intelligence, many are spending on tools no one uses and feeding patient data into platforms no one controls. The result is wasted budget, hidden liability, and growing security exposure. In this episode of Dental Cyber Watch Live, Bill Neumann (CEO, Group Dentistry Now) sat down with Gary Salman (Co-founder and CEO, Black Talon Security) and Matthew McGaw (founder, DSO Compass; co-founder, Relay) to unpack the promise and peril of AI in dentistry. The clear message for DSOs of every size: AI is transformative, but only when paired with governance, training, and due diligence. Here are the key takeaways. Shadow AI: The Risk You Can't See Shadow AI is the unmonitored use of large language models — ChatGPT, Gemini, Claude — by employees without policy, oversight, or controls. Staff turn to these tools to work faster. The problem is that no one is watching what data goes in. Salman described the scope at a recent DSO event with roughly 20 leaders, representing practices from 10 to 200-plus locations. Most reported a mix of LLMs already in use across their teams. Few had standard operating procedures governing what could be entered. Fewer still had any technology to monitor that activity. The exposure is real. Information uploaded to a free model may be anonymized, but it can resurface when others ask similar questions. "When the product's free, you're the product. They're not doing you a favor." — Gary Salman, Black Talon Security For an organization handling protected health information, that is a compliance event waiting to happen. The fix doesn't require shutting AI down — it requires structure: enable privacy settings so platforms don't train on your data, write SOPs that define what can and cannot be entered, and train staff on why it matters. The AI Graveyard: Paying for Tools No One Uses The "AI graveyard" is where promising technology goes to die. It's the software a DSO bought with enthusiasm, then abandoned because of poor implementation, failed training, low adoption, or clunky integration — while the subscription keeps billing. McGaw pointed to two familiar culprits: "shiny object syndrome" and the "Hawaiian shirt guy effect," where a charismatic salesperson wins the room and the product never fits the problem. Neumann offered a grounded example. Some automations at Group Dentistry Now worked well. Others proved clunky and were better handled manually. A buried tool isn't just a wasted subscription. It drains training hours, erodes staff confidence in future rollouts, and makes the next investment harder to champion. The escape route is unglamorous but reliable: plan, implement, and train before you scale. Roll out to a small group, confirm adoption, refine the workflow, then expand. Design Backward, Build Forward The smartest framing of the conversation came from a concept Salman credited to Andy Farina of Destination DSO: design backward, build forward. Understand the problem you're solving first, then align products to it — never the reverse. Most purchasing runs backward. A leader sees an exciting tool, then invents a reason to need it. McGaw captured the trap: "Sometimes the problem that they think they have to solve isn't always the problem that is really the problem." Salman's advice for separating substance from hype was blunt: "Stay away from the shiny penny and buy the gold." Before any AI purchase, leaders should define the problem, set clear criteria for success, evaluate fit against those criteria, and only then buy. Vendor Due Diligence — and Who's Really Liable Many DSO leaders misunderstand a critical point: under HIPAA, breach liability sits with the healthcare entity — the DSO — not the software or technology provider. Assuming the vendor carries that risk is a dangerous shortcut. That makes cyber due diligence non-negotiable. Before signing with any AI vendor, ask: How do they access, store, and share data? Who, specifically, has access to it? What security measures protect it? Salman's larger point: security should be the first question in any technology evaluation, not the last. Too often it's raised only after the contract is signed and the data is already flowing. Building AI Securely The throughline of the discussion was AI governance, risk, and compliance treated as a foundation, not an afterthought. For organizations handling patient data, that distinction separates innovation from exposure. Leaders should expect real safeguards from any tool touching PHI: scrubbing confidential data like dates of birth, Social Security numbers, and patient health information on upload; annotating sources so answers can be traced; flagging possible hallucinations; and hashing files to protect their integrity. Pair those safeguards with disciplined implementation, and today's investment doesn't become tomorrow's graveyard occupant. Protecting What You've Built AI is a genuine opportunity for DSOs willing to pair ambition with discipline. The risk isn't the technology — it's deploying it without control. Three steps to start now: Audit current AI usage to learn which tools your team uses and what data flows into them. Establish AI governance and SOPs before the next tool goes live. Make vendor security due diligence standard, with security as the opening question. Is your DSO adopting AI faster than it can secure it? Get these fundamentals in place, and AI stops being a liability waiting to surface — and becomes the advantage it promised to be for your practice and your patients. Get the MAX Surgical Specialty Management Case Study: https://dso.pub/4v8OwfP
The land of Big Tech Therapy has been making headlines. I cover some of them in this episode.*The links shared below are a reference only and do not necessarily reflect the opinions of Marie Fang, Private Practice Skills, or its sponsors.If you'd like a great summary of all that I covered, check out ZynnyMe's article:https://www.zynnyme.com/blog/alma-headway-and-the-big-questionIf you feel compelled to do something, this r/therapists post links to several options at the systemic level:https://www.reddit.com/r/therapists/comments/1tvzpov/support_and_advocacy_for_therapists/Build Better Health's Mental Health Insurance Reform Task Force's Petition (if you'd like to sign):https://actionnetwork.org/petitions/we-demand-a-system-that-reflects-the-true-value-of-mental-health-careThank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email and forms easy and streamlined. Check them out here:https://hubs.la/Q04k58tL0*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!Citations:Alma has investments from Cigna and Optum:https://cignaventures.com/alma-raises-130m-in-series-d-funding-led-by-thoma-bravo-to-advance-its-mission-to-simplify-access-to-high-quality-affordable-mental-health-care/Health Care Service Corporation (HCSC), the parent company of several Blue Cross Blue Shield programs, invests in Headway:https://www.hcsc.com/newsroom/news-releases/2023/strategic-investment-headway-behavioral-healthReference: HCSC is parent company of Blue Cross Blue Shield:https://www.hcsc.com/who-we-areRula backed by Blue Venture Fund:https://bhbusiness.com/2024/09/17/digital-mental-health-platform-rula-health-expands-to-50-states/Reference: Blue Venture Fund invests on behalf of Blue Cross Blue Shield:https://blueventurefund.com/Headway and Alma announce 30 percent cut in Optum Rates, January 2025:https://clearhealthcosts.com/blog/2024/11/2-digital-mental-health-platforms-cut-pay-rates-for-therapists-with-unitedhealths-optum-stirring-anger/Aetna cuts rates with Alma-contracted therapists:https://bhbusiness.com/2026/05/21/aetna-cuts-rates-with-alma-contracted-therapists/r/therapists megathread on Aetna's rate cuts through Alma:https://www.reddit.com/r/therapists/comments/1tj1bl1/megathread_aetna_alma_reimbursement_changes_90837/APA urges Aetna to halt rate cuts:https://updates.apaservices.org/apa--american-psychiatric-association-urge-aetna-to-pause-reimbursement-rate-cuts-for-behavioral-health-cliniciansAetna Launches Aetna Mental Health on Demand:https://www.aetna.com/insights/news/aetna-launches-mental-health-on-demand.htmlCVS Announces Aetna Mental Health on Demand:https://www.cvshealth.com/news/condition-management/aetna-launches-aetna-mental-health-on-demand-to-provide-real-time-access-to-care-and-ongoing-support.htmlProof News Article: "Woman's Talkspace Therapy App Sessions Exposed in Court"https://www.proofnews.org/womans-talkspace-therapy-app-sessions-exposed-in-court/FTC Sues Amazon for Monopoly Power:https://www.ftc.gov/news-events/news/press-releases/2023/09/ftc-sues-amazon-illegally-maintaining-monopoly-powerClass Action Lawsuit Against Headway:https://www.classaction.org/news/headway-hit-with-class-action-over-alleged-disclosure-of-patient-info-to-googleClear Health Costs Article: "Therapists have misgivings on the platforms: Alma, Headway etc. and the business of therapy”https://clearhealthcosts.com/blog/2025/11/therapists-have-misgivings-on-the-platforms-alma-headway-etc-and-the-business-of-therapy/Website: www.privatepracticeskills.comThis podcast is not intended as professional or legal advice. Be sure to seek the services of a professional if you are in need of them.
The Bureau is asking health systems to share threat intelligence and indicators of compromise to help prevent attacks. But doing so the wrong way could run afoul of HIPAA or state privacy laws.
Most clinical AI tools send patient data to third-party cloud servers—creating compliance exposure many practices haven't evaluated. Discover why behavioral health and specialty practices are shifting to on-premise AI, and the practical steps you can take today. Lean Command City: Cheyenne Address: 5919 Blue Bluff Road Website: https://leancommand.com Email: jason@leancommand.com
Welcome to Health-e Law, Sheppard's podcast exploring the fascinating health tech topics and trends of the day. In the second part of this two-part episode, Cora Han, Chief Health Data Officer for University of California Health, joins partner and host Michael Orlando to discuss the current state of AI adoption across healthcare systems, including deployment, governance challenges, regulatory developments and the future of AI-enabled care delivery. What we discuss in this episode: The growing role and current state of AI adoption across healthcare delivery systems Ambient scribes, inbox management, coding assistance and other practical AI use cases Using AI to improve quality reporting and operational efficiency Opportunities for AI to address clinician shortages, burnout and healthcare access issues Expanding access to specialized care through AI-enabled care models The challenges of evaluating and governing a rapidly growing AI vendor ecosystem Adapting governance frameworks to keep pace with AI innovation Federal and state regulatory developments impacting healthcare AI adoption The importance of transparency in AI tools, including model development, performance and use Why implementation and workflow integration remain critical barriers to successful AI adoption Measuring ROI and real-world impact of AI tools in healthcare settings About Cora Han Cora Han is Chief Health Data Officer for University of California Health and Executive Director of the Center for Data-driven Insights and Innovation. She also serves as Co-Chair of the Health System and Provider Advisory Board for the Coalition for Health AI (CHAI). Drawing on her extensive experience in AI strategy, regulatory advocacy, and data privacy, Cora leads efforts to establish consistent guardrails for the use of health data with AI vendors and third-party collaborators. Her work spans the full spectrum of health data challenges, from de-identification of clinical data to navigating HIPAA compliance and AI vendor relationships, making her a leading voice on responsible AI adoption in academic health systems. Before joining UC Health, Cora spent over ten years at the Federal Trade Commission, most recently as Senior Attorney in the Division of Privacy and Identity Protection, where she focused on data privacy and consumer protection, including a term as Counsel to the Director of the Bureau of Consumer Protection. Prior to her tenure at the FTC, she practiced at a leading international law firm, where she counseled clients on copyright and trademark matters. Cora also served as an Adjunct Professor of Consumer Protection Law at George Mason University School of Law for five years. Cora holds a BA in Government from Harvard University and a JD from the University of Chicago Law School. About Michael Orlando Michael Orlando is a partner in Sheppard's San Diego (Del Mar) office. He is team leader of the firm's Technology Transactions team, a member of the Life Sciences, Healthcare and Artificial Intelligence teams, and co-leader of the firm's Digital Health & Innovation team. Michael has more than 20 years of experience advising health technology companies, insurers, healthcare systems and providers, academic medical centers and research institutions, medical device manufacturers, pharmaceutical and wellness companies on intellectual property and business transactions in key strategic areas, including EHR systems procurement and integration, telehealth, mobile health applications, clinical decision support technologies, artificial intelligence, data use, wearable devices, remote patient monitoring, medical devices and equipment, research and collaborations, patent licenses, software licenses, joint ventures, mergers and acquisitions, revenue cycle management, and other outsourcing transactions. Michael founded a software-as-a-service company before entering private practice and completed an in-house secondment at a publicly traded biotechnology company, an experience that informs his practical and business-focused approach to client engagements. Thank you for listening! Don't forget to SUBSCRIBE to the show to receive new episodes delivered straight to your podcast player every month. If you enjoyed this episode, please help us get the word out about this podcast. Rate and Review this show on Apple Podcasts, Amazon Music, or Spotify. It helps other listeners find this show. This podcast is for informational and educational purposes only. It is not to be construed as legal advice specific to your circumstances. If you need help with any legal matter, be sure to consult with an attorney regarding your specific needs.
Send us Fan MailYou can build the best peer support team on paper, fund the best wellness initiatives, and still miss the people who are hurting the most. That's where this conversation with Dr. Stacey Raymond goes, and we don't stay polite about it. We talk about why first responder mental health needs to start at the academy level, with a clear warning: the job will expose you to traumatic events, and it will change your sleep, your relationships, and how you see the world. We also get specific about a topic that frustrates a lot of officers and clinicians alike: what “vetted therapist” should actually mean. If you're a clinician who wants to work with police, fire, EMS, or dispatch, cultural competence isn't a buzzword. It's ride-alongs, learning how calls really flow, understanding why police often don't get to process between calls, and recognizing how trust is earned minute by minute. Along the way we highlight the hidden load carried by 911 dispatchers, including relentless exposure to crisis audio, limited movement, and little closure due to HIPAA. Then we zoom out to leadership and risk. Chiefs and supervisors often want certainty about who is “safe,” but human behavior is dynamic and can shift fast with substances, gambling addiction, and life stress. Dr. Raymond shares research using the ACEs questionnaire and adult attachment patterns, showing how certain adverse childhood experiences correlate with avoidant, mistrustful coping, meaning some officers will bypass peer support and refuse therapy even when they know they're struggling. If you care about police wellness, first responder resilience, EMDR-informed trauma treatment, and building a culture where getting help doesn't feel dangerous, hit play. Subscribe, share this with someone in public safety, and leave a review so more people can find the conversation.To reach Stacy, please go to her website: https://www.drstacyraymond.com/Her Instagram is https://www.instagram.com/stacyshrink1414/You can buy her book hereDeemedFit: First Responder OwnedWe are a first responder owned company looking to get first responders in the best mental shape.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showYouTube Channel For The Podcast
Right now, it feels like there's more pressure than ever for skin care to be proven. But what the proof actually means isn't always clear. In this episode of ASCP Esty Talk, Maggie and Ella talk about how proof shows up in skin care today, from clinical data to consumer perception and visual results. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens. TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin. Website: https://tizoskin.com/ Facebook: @tizoskin Pinterest: @tizoskin Instagram: @tizoskin YouTube: @tizoskin GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. Face Reality is an award-winning, professional acne brand trusted by thousands of providers. Its clinically tested products, customizable protocols, and provider product training deliver life-changing results across all skin types—empowering professionals to confidently clear even the most stubborn acne. Plus, when you enroll, your $800 certification comes back to you as $800 off your opening order* after completion. *$800 discount code valid on one product order of $1,200 or more. Valid for 30 days after completion of certification. Must enter code at checkout. Offer subject to change. https://facerealityskincare.com/pages/certification-training Social (TikTok, IG, Facebook): https://www.instagram.com/facerealityskincare/ https://tiktok.com/@facerealityskincare https://www.facebook.com/facerealityskincare About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
In this episode of the IRH Clinician's Corner, guest host and IRH faculty member Courtenay Fisher sits down with Lisa Fraley - attorney, legal coach, and holistic law expert—to discuss the unique intersection of legal regulations and functional health practice. Lisa brings her experience as both a former corporate healthcare lawyer and a certified health and life coach, making her uniquely qualified to help practitioners navigate the complexities of scope of practice, licensing laws, and legal documentation. Inside this episode, we explore: Where scope of practice truly begins and ends How to talk about labs without making diagnoses The legal documents every practitioner needs Social media and testimonial pitfalls to avoid The dos and don'ts of using AI in your practice How to structure your business to minimize legal risk The Clinician's Corner is brought to you by the Institute of Restorative Health. Follow us: https://www.instagram.com/instituteofrestorativehealth/ For educational content and updates on current events, join our email list here. Connect with Lisa Fraley: Website: www.lisafraley.com Instagram: https://www.instagram.com/lisa_fraley/ Facebook: http://facebook.com/lisahangerfraley Free Legal Chat with our team to ask any question: lisafraley.com/legalchat Timestamps: 00:00 From health coach to legal coach 08:13 Differentiating Coaches from Medical Professionals 14:25 Discussing test results with doctors 20:50 Giving general advice as a health coach 26:13 Confidentiality in client relationships 29:48 Using AI for legal research 34:16 Health coaching tools and regulations 37:56 Understanding state nutrition laws 46:17 Sponsor Acknowledgements and Descriptions 49:12 Integrating spirituality into legal practice 54:56 Difference between RD and health coach 59:21 Licensing limits in professional practice Speaker bio: Lisa Fraley, JD is a Legal Coach® and Attorney. She takes a holistic approach to law by blending her expertise as a former health care attorney in a large corporate law firm with the care of a Health & Life Coach trained through IIN and CoachU. Her goal is to make law easy to understand, accessible and affordable – and she uniquely aligns legal steps with the chakras. She's the author of Easy Legal Steps…That Are Also Good for Your Soul (a #1 Amazon best seller in both Corporate Law and Ethics) and the host of the "Legally Enlightened Podcast" offering bite-sized legal tips in 20-minutes or less. She holds a Certificate in Sustainable Business Strategy from Harvard Business School Online and Certificate in AI Ethics from the London School of Economics. Lisa has spoken on international stages from the Bellagio to British Columbia and she's been a legal expert on over 350 podcasts and interviews. Get free legal tips at lisafraley.com. Keywords: functional health practitioners, scope of practice, legal protection, health coaching, unlicensed practitioners, licensed practitioners, client agreements, medical disclaimers, nutrition law, functional nutrition, HIPAA compliance, group program contracts, hybrid client agreements, lab test interpretation, medical advice, online courses, supplement protocols, medical titles, independent contractor, employment law, telehealth law, copyright law, AI and legal documents, patient confidentiality, marketing compliance, testimonial release, social media risk, licensing requirements, direct access labs, business structure Disclaimer: The views expressed in the IRH Clinician's Corner series are those of the individual speakers and interviewees, and do not necessarily reflect the views of the Institute of Restorative Health, LLC. The Institute of Restorative Health, LLC does not specifically endorse or approve of any of the information or opinions expressed in the IRH Clinician's Corner series. The information and opinions expressed in the IRH Clinician's Corner series are for educational purposes only and should not be construed as medical advice. If you have any medical concerns, please consult with a qualified healthcare professional. The Institute of Restorative Health, LLC is not liable for any damages or injuries that may result from the use of the information or opinions expressed in the IRH Clinician's Corner series. By viewing or listening to this information, you agree to hold the Institute of Restorative Health, LLC harmless from any and all claims, demands, and causes of action arising out of or in connection with your participation. Thank you for your understanding.
Continuing education on your mind? What about areas in your practice you want to grow, or strengths and skillsets you want your team to have? Tiff and Kristy discuss the power of continuing education, including why it changes lives (and offices), where to fit it in your schedule, how to add makeup days of production, and a ton more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Tiff (00:00) Hello, Dental A Team listeners. We are so excited to have you here today. I know there's an intro you guys listen to that says we're excited for you, and what you're listening to today is the consultants, and we're taking over. ⁓ and and we really are excited to be here today. I have the one and only Kristy Treasure with me this morning. And ⁓ Kristy, I had a client this morning. that they have a client that is a client of yours. And they were like, Who is it? It was, it's, it's treasure, right? Is that her last name? And I was like, that's truly her last name. She truly is a treasure. And they were looking at it. ⁓ your client had recommended you to them. ⁓ and they they were like, is Treasure really her last name? So I felt like I needed to say it tonight. How are you? I know it was it was cute. Yeah. Yeah. The Dental A Team (00:37) No. ⁓ that's so cool. Good. Yeah. Tiff (00:48) It's the middle of the week for us. This is a wild podcasting day for us. but here we are. Kristy, thank you for being here. And you've got a full week of calls this week too. It's first week of the month for us recording this and how's ⁓ how's everything going over there? How are you how are you doing? How are your clients looking? What have you what trends are you seeing on your end? The Dental A Team (01:09) Yeah. It's crazy because I'm seeing a lot of clients have things fall out of their schedule in May, yet we had great numbers. I'm like, is May gonna be the new September or like what's happening here? But I I don't know if it's weather related, graduations. I don't know. It's it's weird. Tiff (01:24) Yeah. Yeah. Yeah. I totally agree with you though. ⁓ here like rounding out end of May, like looking at Maine numbers. I've seen the same thing. I've seen a lot of practices that had some stellar production and some stellar collections. And I even have a few practices yesterday that were shocked when they looked at their numbers because they felt like they were so much worse because the schedule kept falling apart. ⁓ yeah, and I said the same thing. I know my o my Ohio office, I said it's cause it's finally not like The Dental A Team (01:51) Yeah. Tiff (01:57) like fifty degrees and ninety mile an hour winds, people are trying to get outside. So we're definitely hitting that season. And I think people are maybe prioritizing their personal lives a little bit more than maybe we're used to ⁓ in dentistry and we might be seeing that. I don't know. But I agree. I'm seeing that for sure. The Dental A Team (02:17) Yeah, and it seems like it's coast to coast. So and the weird thing is is I d even if I say graduations and stuff, that's not new for May, but we'll see. We'll see. Yeah. Tiff (02:26) I know, I know. Yeah, yeah, I do agree. I do agree. Well, I'm excited for the summer. I know here in Arizona it's getting warmer, but we've had a pretty tame summer so far and the rest of the country's catching up to us. So I thought today would be a good day to get us some podcasts under our belt and we chatted before this and decided we're gonna chat about CE, you guys, ⁓ continue continuing education and Honestly, Kristy, continuing education is something I think you really, really love personally, professionally, and for your practices. It's something I see you prioritize a ton. And so actually, this is a perfect podcast subject for us. And I thought let's chat through some of the CE opportunities, but also, Kristy, I know you and I both work with a lot of practices and a lot of dentists who do a ton of CE. And making sure we add that into their budget is something I think both of us prioritize. So I thought we could chat about that some as well. So first and foremost, Kristy, personally for you, I would love to hear like what does your CE and your life look like and how how have you successfully prioritized it? Cause I think others can see that in themselves as well. And you truly do. I watch you. You're you're constantly learning, you're constantly absorbing something. ⁓ and how do you how do you fit that into your life? The Dental A Team (03:52) Yeah. Well, I I am much like you in that we like to prioritize things and be efficient at it. And having gone through James Clear book for atomic habits, I think it's actually up there on my shelf, but we talk about this all the time and I like to combine, hey, every morning I have to get ready and so why not listen to a podcast or an audio book ⁓ while I'm getting ready? And so Tiff (04:00) No. The Dental A Team (04:20) A lot of times I will do that for sure. But then also, you know, you, me, all of the coaches, we look at lag measures within a practice and lead measures. And in the next few months, I we're talking about summer, but September is going to be here around the corner too. And we start looking forward to the new year. And as part of our process for looking into the new year, part of that planning can be planning for continuing to education. Tiff (04:38) It is. Okay. The Dental A Team (04:50) What are areas within our practice that we want to grow or grow for ourselves and or for practice needs and literally starting to map that out and what it looks like for next year. Tiff (05:05) Yeah, I completely agree. I completely agree. And I do think this is the time of the year to think about that because also if we haven't budgeted for it yet for this year, now we need to start looking at what would that budget look like for next year. And I know, Kristy, to your point, there are so many doctors that I've worked with that get to June and they're like, Tiff, there's this thing I want to do in October, but it's full, so I'm on a wait list. And I'm like, Well, when did the list start? Can we do that in twenty twenty seven or whatever the next year is? Can we do it in that year to also budget for that and be like top of top priority on that list instead of on that wait list? So I totally agree. This is the time of year to start that. Yeah. The Dental A Team (05:44) For sure. I was gonna say too Tiff with CE, listening to you talk. I think about it almost like we break marketing into internal and external. I think with CE, we can almost break it that way too. There can be some very low cost, no cost, just like the podcast or webinars, or take time out of the practice, even to work on some of your internal systems. And that is continuing education for your team too. Tiff (05:55) Yeah. For sure. The Dental A Team (06:14) So you could break it into two different buckets. And I know today we were talking about budgeting for the external CE, if you will, but I think teams need to think about that too. And there are the priority of mandatory CE, your HIPAA, your OSHA, making sure we're planning those and blocking them in our schedule too. Tiff (06:31) Mm-hmm. Yeah, that's a really good point. And to your point, the like webinars and the ⁓ team and staff trainings and all of those like OSHA HIPAA ⁓ team training just in handoffs in general, what you guys do with Dental A Team when we come into your office, all of those pieces are continuing education. I totally agree. And sometimes you do have to shut down the office. I know Kiera and I talk about this a lot actually in our COVID shutdown is when Dental A Team like we we were we busted at the seams. We had so much ⁓ work to do. It was wild, but it was because it was that forced shutdown. There wasn't an option, right? And so rather than having the force shutdown and the practices that we knew really not doing anything, they decided, hey, Kiera, Tiff, we need you to train our teams virtually while they're while they're sitting here so that we can continue paying them and they can continue to grow. So when we come back, our systems are solid. So we were building out operations manuals. We were doing ⁓ we were doing CEs, we were doing how-to's, we were doing everything you can think of, training practices and ⁓ teams in that capacity to your point where it's like, yeah, we just shut down and we're just doing an overhaul of these pieces to get it to where we can run again as soon as we get back. And that is a a massive point because it is continuing education and the budgeting portion of that. still is okay, great, we're gonna shut down for three days. What does that look like? How do we add that three days worth of production into the rest of the month to make up that shutdown? The Dental A Team (08:09) Absolutely. And sometimes it may be cost effective or more cost effective to bring people into the practice versus going outward. But looking at what you have in budget and what it would cost to do it beforehand. Yeah. Huge. Tiff (08:18) Absolutely. Yeah. Yeah. Yeah. I totally agree. I remember one of the first offices that I went in practice to a long time ago, right? We've been doing this for so long now. But one of the first practices I went to, they were like, Whoa, wait, you want me to shut down my afternoon? And I was like, Yes, I do. And they were like, We can't, we can't lose that production. I was I promise you, you're gonna make it up tenfold after the fact because you're all gonna be rowing in the same direction. So no matter what we do during this meeting, It's gonna be incredible. Your your meeting's gonna be incredible. You're gonna learn great things. The consultants know some amazing things, but you're all rowing in the same direction. And so the production that's gonna come after the meeting in the months, weeks, all of that time frame is tenfold gonna be more than what you might lose, quote unquote, in those couple of hours that you shut down for that training in the afternoon. So I think that's a great that's a great point, Kristy, is bringing people in and you don't have the hotel, you don't have the flights, you don't have all those costs as well. The Dental A Team (09:19) Yeah. The other thing to that too, Tiff, is if you're going externally, make sure you come up with a plan. How are we gonna come back and implement this? So many times we invest in that CE and we go and then we come back. Maybe we learned about sleep or we learned about, you know, a new service, but then we come back and we never really launch it because we didn't develop a plan for how we were gonna come back and integrate it. We just jumped back into the same old routine. Tiff (09:28) Yeah. Yes, which is easy. They talk about like your teeth have that muscle memory. So if you don't wear your retainers, your teeth are gonna go right back to where they're suppos where they're supposed to be, right? Where they grew to. And so your brain is the same. Your brain has that muscle memory and honestly your capacity is the same. So you do you or even having having us in or having another trainer in office, you're like, Yeah, let's do it, let's do it. But to your point, if there's not an actionable, okay, do this, which we leave with, right? We say, Okay, you're gonna do these things, you're gonna do it. this many times or to this percentage and by this state and so there's an action plan left but if you don't leave with that come back with it or that trainer leaves and you have that your muscle memory and your capacity is gonna flip back to what's easiest and what's easiest is to do what you were doing even if it was hard and not getting the result you wanted it's what you know. So even though it's hard having teeth that are misaligned, your teeth know that space they're gonna go back to it. So you're gonna do the same thing and so will your team. The Dental A Team (10:45) Yeah. You know, something else that was coming to my mind is so many doctors hear these new things and they it's like we talk about the shiny object, right? Have you ever with some of your doctors or teams, like before they jump in and invest in that, actually pull your patients and see is this a service that they're looking for or would be interested in? Tiff (10:55) Yeah. The Dental A Team (11:08) 'Cause sometimes they invest a lot, right? And then they come back and they're really disappointed because it was like, Man, I didn't have the market for that or how do I have to market it to really make it work, you know? Tiff (11:11) Yeah. Mm. Yes, that's huge. And I think that is something originally this topic was given to us as trends in dentistry. And it's like, gosh, trends in dentistry could be so vast, right? And it's like, to your point, it ch it truly just depends on the doctor and the patient base, the demographic that you're in. I've worked with plenty of practices that are in a demographic that doesn't support sleep, but they want to do sleep, right? But they're in ⁓ like a a Medicaid. you know, area. They they take Medicaid and they do the and yes, I want to offer that service, but to your point, is that something that your patient base is looking for in that area? Yes, I want to give it to them, but the cost might not be worth the value back, the ROI that you're gonna get in return for the CE that you just took. The Dental A Team (12:10) Yeah, one hundred percent. Or you're gonna have to spend a ton more in marketing to draw from a greater area, right? And so now your investment just got even greater. Tiff (12:14) Yeah. Yeah. Yeah. Yeah. And that's the difference I think, Kristy too. I I have a dentist, he loves CE, like loves. I have a bucket, he pours into his CE bucket every single month because he spends a n ton of money on CE every year. And I'm we're like, cool, fine with it. We budgeted for it. But to that point, there's CE that he does that he does because he's interested in it and wants the knowledge. He just likes to learn. And there's CE that he does that he knows he's gonna actually implement and get a great ROI on in the office. And so he knows those two like demographics, right? He knows those two differences in the CE and he plays to whichever side or team, however you wanna say it, he's playing to to get that to get that done. The Dental A Team (13:07) Yeah. Going into it eyes wide open, right? That's that's the best. So then the expectation meets your outcome. But yeah. Tiff (13:10) Yeah. Yes. Yes. Yeah. Yeah. Yeah. Cause there's so many things. There's a million things I want to learn that I'm interested in. But it's like, okay, well, the ROI has to be there for the time, for the finances, for the input, the output, all of those pieces have to make sense. So yeah, I love that. I do have practices too when we're talking, you know, quote unquote trends that do have like I I talked to a practice yesterday that has a a trainer that comes in for Sarah. The Dental A Team (13:30) Yeah. Tiff (13:43) crowns, right? So we know all of those. We've got the Sarat Crowns, we've got a bunch of trainers that do come in. We've got practices that come, we come in two practices, but then practices that come to us two times a year. So there's those as well. And there's all the sleep apnea, the implants supported. And I'm a huge advocate before I'll go on this tangent before we move forward. I'm a huge advocate for like going back and learning something you've already learned. So a lot of doctors that I work with are like, yeah, I took that, I took that implant pathways course, you know, 10 years ago. I'm like, awesome. Do you think anything's changed in the last 10 years that maybe hasn't popped up on a forum for you? Right. Like there's so many things that I think if you if you're not going back and getting that exposure again and retaking classes or getting recertified or what have you, I think there's a lot to be lost in there with how quickly dentistry moves and progresses, especially with technology. I think it's really easy to fall behind in those spaces. The Dental A Team (14:45) I agree with you a hundred percent, Tiff. Yeah. Tiff (14:48) Yeah. Yeah. So budgeting for it is easy, right? Well, from our perspective at least. Like from my perspective, it's easy. ⁓ when I think when you're in it, I do this personally. I think when I'm in it, I'm like, yeah, I want all of those things. And then I'm just gonna figure out how to afford them. But what we do is we take a step back and say, Okay, cool. What do you want to do? And and like you said, do the research on what is your patient base, what are they using? And I like to look at what are you referring out the most that you want to keep in house that you would that you would want to do. If you don't love root canals, don't do root canals. Refer those out. But if you're like I could place implants and I could enjoy that, great. Then maybe we look at an implant course depending on how many you're sending out. So do that due diligence and then start vetting courses. Like what courses have the best reviews? Where how far are they? I make my doctors look at the course cost, which is always easy. We think of that. But then on top of that, what is your travel? The Dental A Team (15:21) Right. Tiff (15:48) Right. And I think maybe Kristy that comes from us traveling. It's very easy for us to think that far ahead to be like, okay, well, what about a rental car, a flight, and a flight home and a hotel and food? Like we're doing this every other week. So I think it's easy. But I have them like lump all of that together and then literally build a budget so that they're saving a certain amount of that goes into their not their Bam per se, right? Because that's how do we keep the practice open. But it's their BAM of well, if we want to make this happen, that's the in access bam that we're saving. The Dental A Team (16:22) Yeah, I agree with you. And then that way too, we chunk it down, right? If the course is next September, we have this many months to add that to our bucket, so to speak, to pay for it, right? And same thing if they're looking to take team with them, it makes it a a lot more affordable than fo forking it all out at once. And then we also know what we have to hit every month, like you said, to the BAM. We make it a goal with the team and we achieve it together. Tiff (16:26) Yeah. Yep. Yes. Yeah. Yeah. Yes, and we move the money. Don't leave it in the account that can be spent. We move the money. Yeah. Yeah. Yeah. Yeah. I have an office that I had a ⁓ an office manager call me just frantic. And she's like, my gosh, there's this thing coming up. It's this massive thing that doctor decided she wants to send everybody to. And it's in three months. And she's like, I don't know how we're gonna afford it. That's not like great question. So we had to work backwards, you know, and it The Dental A Team (16:58) Absolutely agree with you a hundred percent. Tiff (17:23) It was a stretch and it was hard, but I was like, cool, now we know this is something that you guys are interested in and it's gonna happen again next year. So if we're gonna go again next year, now we know the costs and we can pay for this this year, figure out how to pay off that credit card, and then start saving for the next one. And we worked it for the office manager. It was very easy because we had worked something similar for a bonus that they we're working towards and so she could like relate it. She's like, this is exactly what we did for that the cruise we want to take or whatever it was, the Hawaiian vacation, whatever wherever they were sending them to, I can't remember, that she could relate it and say, ⁓ I can do that. And I'm like, gosh, we make it so difficult, right, to budget these things out. But we do it in our personal lives when we're like, I want to go to Europe. I want to go on a trip. I want to go to California, wherever. We're doing the same thing, but we forget to do that in business. The Dental A Team (18:15) Yeah. I love that you talked about the bonus because literally I was gonna say these CE things can be a very rewarding thing to take the team to and use it in that capacity. And to be honest with you, Tiff, I there's been so many times where I've seen doctors go, Well, I'll take my key players. And then they come back and they regret that they didn't bring the whole team because hearing having the whole team go to some of these things. Tiff (18:33) Yeah. The Dental A Team (18:41) ⁓ number one, the bonding experience for team can be huge. And number two, we all hear things differently. So we're gonna bring back a different piece of the pie and literally to hit the ground running and really implement some of these things coming back can be hugely beneficial to bring the whole team if you can budget and afford it, right? So with that being said, to add that to the budget and plan for it can be rewarding in more than one way. Tiff (18:48) Yep. Yeah. Absolutely. And I think it shows the investment in the team, Kristy, because as you're talking, I'm thinking of all the excuses I'm gonna hear from doctors, right? Like, well, my team turnover. I don't know if that like what if they leave? And it's like, what if they do leave? But showing if you have the availability and if it's a desire of yours. I'm not saying change your perspective and change your thoughts and ideals. Like I it's neither here nor there to me, but my perspective can be on this. If I show the investment to this team and I truly believe in them and I want them here, I'm investing in them and I'm having fun with them. I'm integrating them as my team and I'm not sitting here saying I'm the only one who can do this. So I'm gonna go and bring it all to you guys, but you guys can come with me. I think Kristy that helps that bond and it helps that tie to the doctor and the practice and increases the culture value. So you're actually potentially with the right people. less likely to lose people than more likely to lose people if that makes sense. The Dental A Team (20:09) Yeah, one hundred percent. And and I've heard that in my a lifetime in dentistry too. But I will tell you that, you know, it it's CE has been one of the things that's really helped form me. And I'm very grateful for the people that invested in me. And you know, to that point too, Tiff, sometimes we have to look like I did come back and maybe they only stayed a year or two. However, they might have brought more to the bottom line too that wouldn't have been there. Tiff (20:23) For sure. The Dental A Team (20:38) So don't always see it as a loss either. And you never know what's going to come back around. You know, even if those people leave, they may be referring patients to you just because you have that knowledge and know the skill set. Tiff (20:39) Yeah. Yeah. And building, I think to your point, building ⁓ systems and protocols and settings things into stone thereafter the CE, right? Like there's so much groundwork that's being laid, whether they leave or not. They're doing so much for the future people who are coming in and potentially even referring other employees to your practice, not just patients as well. The Dental A Team (21:01) Yeah. Yeah. I'd say, you know, last year, at the end of last year, I had one of my clients that was looking to go to an Invisalign course and she literally was worried about bringing the whole team and stuff. But afterward, she was ready to book another one. And literally at that meeting, you know, we talked about it. Set your goals. And they literally ⁓ set their Invisalign goals and got to Pearl level like within less than a year. Tiff (21:29) Yeah. wow. The Dental A Team (21:42) And so it really did number one, bomb them and the team got rallied and excited and it affected, you know, how they were treating patients and team. So they all benefited. Tiff (21:54) Yeah. That's awesome. That's amazing. I love that. I love that. So I think this one kind of I this was more of a conversation and I loved it. And I knew it would be because it was a it's a controversial subject and there's so many different angles to take on it. So thank you for having that with me. I would say C E is important. It's summertime, so it's time to Make sure you've got your CE this year. If you need it for your license, by the way, start looking if you don't have that yet. And secondary to that, Kristy, I totally agree. It's time to start thinking about next year. So 2026 right now, so whatever year you're listening to this, it doesn't matter. ⁓ next year is still next year. So right now, start thinking about 2027 and budget it. I think Kristy, you're 100% right. Inventory your practice. What are what are things you're referring out that you could keep in that you would want to keep in? I talked to a dentist yesterday that does not want to do root canals. Don't do them if you don't want to do them. Like you only do the things you want to. So then look for the courses, price it out, price out the whole thing. If you're leaving, price it out. If you're bringing someone in, price it out. Like whatever that is, what is the production you're gonna lose both ways? If you're leaving the office or if somebody's coming in, what's the production loss? ⁓ price it out and then prep for it. So start budgeting that every single month and moving that money. I have a lot of doctors who will prepay for CE at the end of the year. to get rid of some of that cash so that they're not paying taxes on that chunk of cash. And that's a really easy way to do it. I know we do try to do end of year spending. What better time of year to start prepping for that than mid year? Yeah. The Dental A Team (23:29) Absolutely. Couldn't agree with you more, Tiff. Tiff (23:32) Awesome. Okay, well guys, that's a wrap on our CE chat for today. I hope that you find something really, really fun. Leave us a review below. Let us know what you decided to do and if there are any courses that you guys suggest for other practices. We are all about sharing best practices and sharing just a wealth of knowledge from wherever we can gather it. So leave that in the comments as well or reach out to us. Hello@TheDentalATeam.com. And we will be more than happy to take your suggestions and also help you budget if you need help budgeting. So that's a wrap. Kristy, thank you so much. I know this was a slam dunk of a scheduling opportunity here. So I appreciate you being here today with me, and I appreciate you always making podcasting so easy. Yeah, awesome guys. And I hope you go have a wonderful summer, and we'll catch you next time. The Dental A Team (24:14) Thank you.
In this episode, I explore why so many massage therapists struggle with the idea of building a larger business, where those fears come from, and the hidden cost of staying small simply because growth feels uncomfortable. This isn't a conversation about getting bigger for the sake of getting bigger. It's a conversation about building a business that supports the people inside it including you. We'll get into: Why so many therapists are suspicious of successful group practices Where those beliefs come from and why they often make sense The difference between healthy discernment and self-protection Why many owners attach a moral meaning to money, growth, and success The hidden cost of staying fully booked, exhausted, and responsible for everything Why good intentions alone don't create a sustainable business What ethical profitability actually looks like in practice How profit creates more options for owners, employees, and clients Why a business that depends entirely on your hands is more fragile than it appears The deeper identity fears many therapists have around growth and leadership How to build a business that reflects your values without sacrificing your well-being If you've ever found yourself thinking, "I don't want to become that kind of owner," I think you'll get a lot out of this conversation. --- *Brought to you by GlossGenius.* Are you dealing with gaps in your schedule? Clients who don't rebook? Low profits and high payment processing fees? When you're running your own practice, you don't have time to figure out where you're leaving money on the table especially when you're stitching together booking, payments, and clunky software that only makes things harder. GlossGenius is the booking and business management platform built for massage therapists and wellness practitioners. It fills your calendar, automatically reBooks clients, upsells high-margin services, and has the lowest flat-rate payment processing fees in the industry. Plus all the HIPAA-compliant tools you need for charting, consents, and client records without the admin chaos. More growth. Less busywork. Use code **SCALING** at glossgenius.com/scalingwellness for 50% off your first two months of their Gold or Platinum plan. Build a wellness business that gives you both time and income: www.scalingwellness.com Book a free strategy call: www.scalingwellness.com/chat Follow us on Instagram: www.instagram.com/scalingwellness
roDx Health is all about good health and no guesswork—your health fuels everything, and feeling good helps you live your best life. ProDx Health makes testing easy, fast, and stress-free. It was founded in Menlo Park, in the heart of Silicon Valley, by Dr. Andreas M. Kogelnik (aka Dr. K), a pioneer with 25 years of medical experience and a passion for advancing healthcare through technology. A powerhouse team backs him, including Advisory Board members: Ellen Jo Baron, PhD (former Lab Director of the Stanford Hospital Microbiology and Virology Laboratories) and Dr. Charlotte Gaydos (former Johns Hopkins University STI Lab Director). Redefining lab testing with cutting-edge innovation, ProDx Health is a high-complexity CLIA-certified lab that offers the same accuracy and credibility as traditional clinics without the hassle. Results are delivered within 48 hours of the sample reaching the lab (typically the day it arrives at the lab), and they prioritize your privacy with HIPAA-compliant processes and discreet packaging. ProDx Health offers high-quality testing at competitive prices for performers, content creators, swingers, and other sex-adjacentgroups. ProDx Health currently offers ten STI testing kits, with the Pro13, the first at-home testing kit, serving as the industry gold standard for professionals. Additionally, the company offers eleven hormonetesting kits and an HPV testing kit, with more products coming soon. Their kits and brands have already received major recognition. ProDx Health has already won two awards—Emerging Web Brand of the Year from the XMA Awards, and Safe Sex Product of the Year from EXXXOTICA's Fanny Awards. They've also scored industry nominations from the Sexual Wellness Awards in the Health Shield Award Category, Best Supporting Business nomination twice from the ASN Awards, and Marketing Exec of the Year and Progressive Leadership Award noms from the XBIZ Exec Awards *BRANDITSCAN** **Protect Your Digital Presence** One of the best defenses against social media fraud, impersonation, and stolen content. Protect your name, likeness, and online presence today, and get your first month free when you sign up through my link: **Sign Up:** https://branditscan.com/?aff=marcelaalonso ### **PODCAST AFFILIATES** **SDC | The Lifestyle Community** Looking to explore the lifestyle, meet open-minded people, or learn more about non-monogamy? Join one of the largest lifestyle communities online. **Explore here:** https://www.sdc.com/signup.php?ref=37593 *Take control of your sexual wellness with private at-home testing kits. Convenient, easy, and informed health tracking. **Shop Kits:** https://prodxhealth.com/products/pro-13-home-collection-kit?variant=42594725298278&_ef_transaction_id=&oid=1&affid=123 **Mums Candy | Sweet Deliveries** Treat yourself to fun candy and treats delivered directly to your door. **Get Treats:** https://www.mumscandy.com?sca_ref=11159574.RUXJwCcADs0U8m ### **FOLLOW MARCELA** **Exclusive Content (OnlyFans)** * **VIP Membership:** https://onlyfans.com/marcela_luv * **Free Membership:** https://onlyfans.com/latinamilfnyc **Untamed in the City (Substack)** Deep dives and personal writing on lifestyle and culture. **Subscribe:** https://substack.com/@untamedinthecity*ProDx Health | Wellness From Home** Learn more about your ad choices. Visit megaphone.fm/adchoices
Are healthcare organizations overcomplicating cybersecurity and missing the basics? In this episode, Donna and David break down the newest Verizon Data Breach Investigations Report and what it really means for hospitals, clinics, and business associates. Despite all the AI headlines and talk about new threats, most breaches still come down to old-school problems—missed patches, credential abuse, and human mistakes. The fundamentals aren't glamorous, but they're what keep your data safe. If you've ever wondered whether all the new risks really change the game for HIPAA compliance, this episode will help you cut through the noise and focus on what actually matters. More info at HelpMeWithHIPAA.com/563
Independent practices rarely lose money because the medicine is wrong. They lose it because the highest-paid person is buried in clerical work and the front desk is too deep in daily chaos to chase eligibility, fill cancelled slots, or collect patient balances. We sat down with Tim Boyle of Reva Global Medical to talk about medically trained virtual assistants, and where the recovered revenue actually comes from. The front-end gap Scheduling, eligibility, verification, and prior authorization are the number-one denial categories. A front-desk team in the middle of ringing phones and walk-ins cannot also run the strategic prep that prevents those denials. A dedicated VA can, and that is usually the first seat to delegate. The no-show math A practice can run 20% open availability from no-shows. Without someone working a waitlist to fill those slots, that is overhead the practice simply eats. A VA reaching out the day before, and pulling from a call list when a slot opens, both lifts the patient experience and recovers revenue. The back-end gap Statements go out, but nobody works them. A trained VA handles patient-balance collections and the AR backlog, using HIPAA-certified propensity-to-pay tools to make a genuinely hard conversation go as well as it can for the patient. Who not how Heather and Tim land on the same idea the most successful owners share: protect your zone of genius and delegate the rest. The framing comes from Who Not How by Dan Sullivan and Dr. Benjamin Hardy. Clerical work is the low-hanging fruit, and the first thing to hand off. How the right VA is hired Reva accepts roughly 5% of applicants. The practice interviews finalists one-on-one with Reva's camera off, so the owner chooses who joins the team. SOPs are set up first, a client services manager reports daily or weekly, and the practice does not pay until the VA is trained and working. THREE ACTIONS THIS WEEK Download the 30-Day Revenue Recovery Plan and start working it from day one this week. Pull your no-show rate for last month and multiply it by your average visit value. That is your waitlist opportunity. List the three clerical tasks eating your day that do not require a clinician. That is your first delegation. EPISODE BREAKDOWN Tim's path from pro hockey to healthcare sales Why revenue leaks at the front desk Letting go of control as a practice owner The hiring and training process (the 5% filter) Who Not How and your zone of genius Back-end collections and the tough patient conversation What it costs and what comes back RESOURCES30-Day Revenue Recovery Plan — eligibility.natrevmd.com/nrc/-30day-revenue-recovery-plan Book a Call with Heather — calendly.com/heather-natrevmd Payment Posting Audit Checklist — eligibility.natrevmd.com/payment-posting-checklist Practice Revenue Leak Scorecard — eligibility.natrevmd.com/nrm-revenue-scorecard-v3 RECOVER Diagnostic Quiz — natrevmd.com/quiz Reva Global Medical — revaglobalmedical.com | Tim Boyle — Tim@revaglobalmedical.com Book referenced: Who Not How by Dan Sullivan and Dr. Benjamin Hardy
After a consult call with a new potential therapist who charged the morning of the therapy session, I found myself in a deep dive seeking the answer to this question: is it ethical for therapists to charge in advance of session?Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email and forms easy and streamlined. Check them out here:https://hubs.la/Q04k58tL0*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!Links Mentioned:r/therapists: "Do you charge your clients before or after the session?"https://www.reddit.com/r/therapists/comments/1dilgg3/do_you_charge_your_clients_before_or_after_the/Quora: "What are the ethical implications of paying for therapy sessions in advance?”https://therapistsexposed.quora.com/What-are-the-ethical-implications-of-paying-for-therapy-sessions-in-advanceQuora: "Do all therapists require their clients to pay up front before starting treatment/therapy sessions?"https://www.quora.com/Do-all-therapists-require-their-clients-to-pay-up-front-before-starting-treatment-therapy-sessionsQuora: "Should a therapist ask for payment up front or at the end of the session?"https://www.quora.com/Should-a-therapist-ask-for-payment-up-front-or-at-the-end-of-the-sessionEthical Principles of Psychologists and Code of Conducthttps://www.apa.org/ethics/codeAAMFT's Code of Ethics:https://www.aamft.org/AAMFT/web/Action-Advocacy/Code-of-Ethics-New.aspxLINKS:*Some links are affiliate links. A percentage of purchases come back to me and help my channel immensely!
In this episode, we dive into one of the most exciting topics imaginable: HIPAA compliance
In this episode, Shaelyn Elliott shares how Stretch Fairy grew from a solo massage practice into a wellness ecosystem blending massage, movement, community, and education. We talk about building a team, creating client pathways, hiring for values, and making the shift from service provider to CEO all while navigating some of the hardest seasons of life. How free online fitness classes during COVID created a waitlist that sparked the growth of Stretch Fairy. Why Shaelyn built an ecosystem business that combines massage therapy, movement, education, and community. The client journey she uses to move clients from treatment into long-term health and wellness habits. How she hires for values, communication, and culture fit over experience alone. The systems she uses to keep her team aligned, accountable, and growing. Why she believes every practitioner should play a role in marketing and growing their own client base. How she expanded into a 2,000 sq. ft. movement studio during one of the most challenging personal seasons of her life. The mindset shifts around money, self-worth, and leadership that helped her evolve from practitioner to CEO. What she's learning now as she navigates the next stage of growth, delegation, and scaling beyond herself. --- *Brought to you by GlossGenius.* Are you dealing with gaps in your schedule? Clients who don't rebook? Low profits and high payment processing fees? When you're running your own practice, you don't have time to figure out where you're leaving money on the table especially when you're stitching together booking, payments, and clunky software that only makes things harder. GlossGenius is the booking and business management platform built for massage therapists and wellness practitioners. It fills your calendar, automatically reBooks clients, upsells high-margin services, and has the lowest flat-rate payment processing fees in the industry. Plus all the HIPAA-compliant tools you need for charting, consents, and client records without the admin chaos. More growth. Less busywork. Use code **SCALING** at glossgenius.com/scalingwellness for 50% off your first two months of their Gold or Platinum plan. Build a wellness business that gives you both time and income: www.scalingwellness.com Book a free strategy call: www.scalingwellness.com/chat Follow us on Instagram: www.instagram.com/scalingwellness
This MacVoices Live! starts out with the introduction of the new Foreshadowing Tech series, mark the end of the British Tech Network after 18 years, and examine Apple-related privacy, politics, and search issues. Chuck Joiner, David Ginsburg, Jeff Gamet, Guy Serle, Web Bixby, Eric Bolden, Marty Jencius, and Jim Rea discuss Canada's encryption proposal and Apple's response, the Towson Apple Store closure, DuckDuckGo's surge after Google search changes, and Meta's AI pendant ambitions. MacVoices is supported by Macstock Connference, along with Ecamm Creator Camp, taking place in Crystal Lake IL on July 9 - 12. Sign up at macstockconference.com and use the code “macvoices” to save $50 off your ticket. Show Notes: Chapters: 00:00 Opening and episode overview00:59 MacStock Conference and Ecamm Creator Camp sponsor message01:22 Live show welcome and WWDC rumor avoidance02:01 Foreshadowing Tech launches with 2001 and 201002:56 Schedule uncertainty for next week's live show03:32 British Tech Network prepares for its final episode05:33 Remembering BTN's 18-year run06:02 Panelists share their BTN memories07:38 Possible ways BTN traditions may continue08:06 The pub-conversation roots of BTN09:46 Remembering past BTN contributors and production challenges11:07 Show notes and topic lineup11:47 Apple and Google oppose Canadian encryption bill13:34 Maryland governor criticizes Apple over Towson store closure14:40 Mall conditions, union issues, and Apple's position17:36 Political posturing around the Towson closure18:37 Legal concerns versus political theater20:18 Chat room reactions to Apple as a political target21:58 DuckDuckGo installs rise after Google search changes23:07 Panel reactions to DuckDuckGo and Google's AI search results25:10 Using multiple browsers for different workflows26:01 Meta reportedly develops an AI pendant and wearables subscription26:33 Comparing Meta's effort with Plaud recording devices27:04 HIPAA compliance and transcription privacy concerns Links: Foreshadowing Techhttp://macvoices.com/foreshadowingtech British Tech Networkhttp://briitishtechnetwork.com Apple and Google are opposing a Canadian bill that says would require them to break encryption on their devices https://appleworld.today/2026/05/apple-and-google-are-opposing-canadian-bill-that-says-would-require-them-to-break-encryption-on-their-devices/ Maryland Governor calls out Apple over Towson Town Center store closure https://9to5mac.com/2026/06/02/maryland-governor-calls-out-apple-over-towson-town-center-store-closure-controversy/ DuckDuckGo installs jumped 18% after Google killed the blue links. On Apple devices, the spike hit 70%. https://thenextweb.com/news/duckduckgo-user-surge-google-ai-search-overhaul Meta is building an AI pendant. It also plans a business subscription called Wearables for Work.https://thenextweb.com/news/meta-ai-pendant-limitless-wearables-for-work Guests: Web Bixby has been in the insurance business for 40 years and has been an Apple user for longer than that.You can catch up with him on Facebook, Twitter, and LinkedIn, but prefers Bluesky. Eric Bolden is into macOS, plants, sci-fi, food, and is a rural internet supporter. You can connect with him on Twitter, by email at embolden@mac.com, on Mastodon at @eabolden@techhub.social, on his blog, Trending At Work, and as co-host on The Vision ProFiles podcast. Jeff Gamet is a technology blogger, podcaster, author, and public speaker. Previously, he was The Mac Observer's Managing Editor, and the TextExpander Evangelist for Smile. He has presented at Macworld Expo, RSA Conference, several WordCamp events, along with many other conferences. You can find him on several podcasts such as The Mac Show, The Big Show, MacVoices, Mac OS Ken, This Week in iOS, and more. Jeff is easy to find on social media as @jgamet on Twitter and Instagram, jeffgamet on LinkedIn., @jgamet@mastodon.social on Mastodon, and on his YouTube Channel at YouTube.com/jgamet. David Ginsburg is the host of the weekly podcast In Touch With iOS where he discusses all things iOS, iPhone, iPad, Apple TV, Apple Watch, and related technologies. He is an IT professional supporting Mac, iOS and Windows users. Visit his YouTube channel at https://youtube.com/daveg65 and find and follow him on Twitter @daveg65 and on Mastodon at @daveg65@mastodon.cloud. Marty Jencius, Ph.D.,is a counselor educator and technology pioneer who has spent 30 years bringing emerging tech into his field — from founding one of the first professional listservs (CESNET-L) to podcasting, virtual reality, and now AI and AR. He is the founder of ThePodTalk.net, where he produces Vision ProFiles, The Old Mac Gang, A.I. Productivity Workflow, The Tech Savvy Professor, 15 Minute Bytes, The Neo Notebook, and Fade to Chat: Golden Age Cinema. He is also a regular panelist on MacVoices Live!, In Touch with iOS, and The Mac Show. Find him on Bluesky and Mastodon. Jim Rea built his own computer from scratch in 1975, started programming in 1977, and has been an independent Mac developer continuously since 1984. He is the founder of ProVUE Development, and the author of Panorama X, ProVUE's ultra fast RAM based database software for the macOS platform. He's been a speaker at MacTech, MacWorld Expo and other industry conferences. Follow Jim at provue.com and via @provuejim@techhub.social on Mastodon. Guy Serle, best known for being one of the co-hosts of the MyMac Podcast, sincerely apologizes for anything he has done or caused to have happened while in possession of dangerous podcasting equipment. He should know better but being a blonde from Florida means he's probably incapable of understanding the damage he has wrought. Guy is also the author of the novel, The Maltese Cube. You can follow his exploits on Twitter, catch him on Mac to the Future on Facebook, at @Macparrot@mastodon.social, and find everything at VertShark.com. Support: Become a MacVoices Patron on Patreon http://patreon.com/macvoices Enjoy this episode? Make a one-time donation with PayPal Connect: Web: http://macvoices.com Twitter: http://www.twitter.com/chuckjoiner http://www.twitter.com/macvoices Mastodon: https://mastodon.cloud/@chuckjoiner Facebook: http://www.facebook.com/chuck.joiner MacVoices Page on Facebook: http://www.facebook.com/macvoices/ MacVoices Group on Facebook: http://www.facebook.com/groups/macvoice LinkedIn: https://www.linkedin.com/in/chuckjoiner/ Instagram: https://www.instagram.com/chuckjoiner/ Subscribe: Audio in iTunes Video in iTunes Subscribe manually via iTunes or any podcatcher: Audio: http://www.macvoices.com/rss/macvoicesrss Video: http://www.macvoices.com/rss/macvoicesvideorss
AI is already shaping how data in healthcare is accessed, exchanged, and used across clinical, operational, and development workflows. In this episode of #shifthappens, Kuma Partner and Executive Vice President of Privacy & Security Jenn Johnson explains why traditional governance approaches are being stretched — and where leaders need to respond differently. Drawing on real-world experience, Jenn outlines how established HIPAA foundations still matter, yet why AI forces organizations to rethink long‑held assumptions about consent, authorization, vendor risk, and data transparency.
This MacVoices Live! starts out with the introduction of the new Foreshadowing Tech series, mark the end of the British Tech Network after 18 years, and examine Apple-related privacy, politics, and search issues. Chuck Joiner, David Ginsburg, Jeff Gamet, Guy Serle, Web Bixby, Eric Bolden, Marty Jencius, and Jim Rea discuss Canada's encryption proposal and Apple's response, the Towson Apple Store closure, DuckDuckGo's surge after Google search changes, and Meta's AI pendant ambitions. MacVoices is supported by Macstock Connference, along with Ecamm Creator Camp, taking place in Crystal Lake IL on July 9 - 12. Sign up at macstockconference.com and use the code "macvoices" to save $50 off your ticket. Show Notes: Chapters: 00:00 Opening and episode overview 00:59 MacStock Conference and Ecamm Creator Camp sponsor message 01:22 Live show welcome and WWDC rumor avoidance 02:01 Foreshadowing Tech launches with 2001 and 2010 02:56 Schedule uncertainty for next week's live show 03:32 British Tech Network prepares for its final episode 05:33 Remembering BTN's 18-year run 06:02 Panelists share their BTN memories 07:38 Possible ways BTN traditions may continue 08:06 The pub-conversation roots of BTN 09:46 Remembering past BTN contributors and production challenges 11:07 Show notes and topic lineup 11:47 Apple and Google oppose Canadian encryption bill 13:34 Maryland governor criticizes Apple over Towson store closure 14:40 Mall conditions, union issues, and Apple's position 17:36 Political posturing around the Towson closure 18:37 Legal concerns versus political theater 20:18 Chat room reactions to Apple as a political target 21:58 DuckDuckGo installs rise after Google search changes 23:07 Panel reactions to DuckDuckGo and Google's AI search results 25:10 Using multiple browsers for different workflows 26:01 Meta reportedly develops an AI pendant and wearables subscription 26:33 Comparing Meta's effort with Plaud recording devices 27:04 HIPAA compliance and transcription privacy concerns Links: Foreshadowing Tech http://macvoices.com/foreshadowingtech British Tech Network http://briitishtechnetwork.com Apple and Google are opposing a Canadian bill that says would require them to break encryption on their devices https://appleworld.today/2026/05/apple-and-google-are-opposing-canadian-bill-that-says-would-require-them-to-break-encryption-on-their-devices/ Maryland Governor calls out Apple over Towson Town Center store closure https://9to5mac.com/2026/06/02/maryland-governor-calls-out-apple-over-towson-town-center-store-closure-controversy/ DuckDuckGo installs jumped 18% after Google killed the blue links. On Apple devices, the spike hit 70%. https://thenextweb.com/news/duckduckgo-user-surge-google-ai-search-overhaul Meta is building an AI pendant. It also plans a business subscription called Wearables for Work. https://thenextweb.com/news/meta-ai-pendant-limitless-wearables-for-work Guests: Web Bixby has been in the insurance business for 40 years and has been an Apple user for longer than that.You can catch up with him on Facebook, Twitter, and LinkedIn, but prefers Bluesky. Eric Bolden is into macOS, plants, sci-fi, food, and is a rural internet supporter. You can connect with him on Twitter, by email at embolden@mac.com, on Mastodon at @eabolden@techhub.social, on his blog, Trending At Work, and as co-host on The Vision ProFiles podcast. Jeff Gamet is a technology blogger, podcaster, author, and public speaker. Previously, he was The Mac Observer's Managing Editor, and the TextExpander Evangelist for Smile. He has presented at Macworld Expo, RSA Conference, several WordCamp events, along with many other conferences. You can find him on several podcasts such as The Mac Show, The Big Show, MacVoices, Mac OS Ken, This Week in iOS, and more. Jeff is easy to find on social media as @jgamet on Twitter and Instagram, jeffgamet on LinkedIn., @jgamet@mastodon.social on Mastodon, and on his YouTube Channel at YouTube.com/jgamet. David Ginsburg is the host of the weekly podcast In Touch With iOS where he discusses all things iOS, iPhone, iPad, Apple TV, Apple Watch, and related technologies. He is an IT professional supporting Mac, iOS and Windows users. Visit his YouTube channel at https://youtube.com/daveg65 and find and follow him on Twitter @daveg65 and on Mastodon at @daveg65@mastodon.cloud. Marty Jencius, Ph.D.,is a counselor educator and technology pioneer who has spent 30 years bringing emerging tech into his field — from founding one of the first professional listservs (CESNET-L) to podcasting, virtual reality, and now AI and AR. He is the founder of ThePodTalk.net, where he produces Vision ProFiles, The Old Mac Gang, A.I. Productivity Workflow, The Tech Savvy Professor, 15 Minute Bytes, The Neo Notebook, and Fade to Chat: Golden Age Cinema. He is also a regular panelist on MacVoices Live!, In Touch with iOS, and The Mac Show. Find him on Bluesky and Mastodon. Jim Rea built his own computer from scratch in 1975, started programming in 1977, and has been an independent Mac developer continuously since 1984. He is the founder of ProVUE Development, and the author of Panorama X, ProVUE's ultra fast RAM based database software for the macOS platform. He's been a speaker at MacTech, MacWorld Expo and other industry conferences. Follow Jim at provue.com and via @provuejim@techhub.social on Mastodon. Guy Serle, best known for being one of the co-hosts of the MyMac Podcast, sincerely apologizes for anything he has done or caused to have happened while in possession of dangerous podcasting equipment. He should know better but being a blonde from Florida means he's probably incapable of understanding the damage he has wrought. Guy is also the author of the novel, The Maltese Cube. You can follow his exploits on Twitter, catch him on Mac to the Future on Facebook, at @Macparrot@mastodon.social, and find everything at VertShark.com. Support: Become a MacVoices Patron on Patreon http://patreon.com/macvoices Enjoy this episode? Make a one-time donation with PayPal Connect: Web: http://macvoices.com Twitter: http://www.twitter.com/chuckjoiner http://www.twitter.com/macvoices Mastodon: https://mastodon.cloud/@chuckjoiner Facebook: http://www.facebook.com/chuck.joiner MacVoices Page on Facebook: http://www.facebook.com/macvoices/ MacVoices Group on Facebook: http://www.facebook.com/groups/macvoice LinkedIn: https://www.linkedin.com/in/chuckjoiner/ Instagram: https://www.instagram.com/chuckjoiner/ Subscribe: Audio in iTunes Video in iTunes Subscribe manually via iTunes or any podcatcher: Audio: http://www.macvoices.com/rss/macvoicesrss Video: http://www.macvoices.com/rss/macvoicesvideorss
Eric Casaburi — founder of Serotonin Centers and former builder of Retro Fitness — is back to break down one of the most exciting business models emerging at the intersection of fitness and longevity medicine. In this episode, Eric walks us through the creation of SLIM Gym (Serotonin Light Impact Model), a turnkey longevity clinic concept that plugs directly into existing gym and fitness studio spaces (think 200–500 square feet of unused office or childcare rooms). It delivers hormone replacement therapy, medical weight loss, GLP-1 protocols, peptide therapy, IV therapy, and comprehensive lab work to gym members—without the gym owner ever touching a medical compliance headache. Eric shares the real data behind why active gym members on longevity protocols retain at dramatically higher rates, why GLP-1s may actually be a "gateway drug" into fitness culture, how Serotonin handles HIPAA compliance and nurse practitioner training through a robust internal LMS, and why he believes the next major wave in the fitness industry isn't a new piece of equipment — it's the full integration of preventative health and performance medicine on the gym floor. Key Takeaways:
What happens when a client says, "I don't want to be here anymore," and you're the only clinician in the room? In this important conversation, I sit down with therapist and former ER mental health clinician Maria Winters to discuss one of the most challenging situations therapists can face: assessing and responding to suicidal ideation in private practice. Drawing from 12 years of experience in emergency psychiatry, Maria shares what therapists often misunderstand about suicide risk, why asking direct questions matters, and how to distinguish between suicidal thoughts and an active crisis. We talk through intent, plans, access to means, substance use, emergency petitions, hospitalization decisions, and what actually happens after a client arrives at the emergency room. This episode is especially relevant for therapists in private practice, group practice owners, and clinicians who want to feel more confident navigating high-risk situations. We also discuss common fears around liability, when to involve crisis response teams or law enforcement, and why ongoing training in suicide assessment is something every therapist should prioritize. Whether you're a seasoned clinician or early in your career, this conversation offers practical insight into having life-saving conversations with greater confidence and clinical clarity. Topics Covered in this Episode: 3:35 - Why many clients never disclose suicidal thoughts unless they're directly asked 6:45 - The critical difference between suicidal ideation, intent, and planning 9:10 - What therapists often misunderstand about when hospitalization is actually necessary 12:50 - How ER clinicians evaluate risk once a client arrives at the hospital 27:05 - What therapists should know about HIPAA during psychiatric emergencies If this episode gave you a new perspective or helped you feel more prepared as a clinician, I'd love for you to subscribe, leave a review, and share it with a colleague. These conversations help us become more confident, ethical, and effective therapists, and your support helps bring them to more clinicians who need them. Note: If you or someone you know is experiencing a mental health crisis please call 988 or go to your local emergency room. For more resources on how to get help please check out https://988helpline.org/ Resources Mentioned: Maria's Website: www.thecoachingtherapist.com Connect with Maria on Instagram: coaching_therapist Find out more about Alma here: helloalma.com/danielle Take 50% off your first 3 months of Simple Practice + a 7 day free trial using the link: simplepractice.com/danielle Fill Up Therapists: $0-$60k If you are needing more private pay clients in your practice in 2026, the Practice Accelerator is the perfect fit for you. Use the code ALLIN as a podcast listener to get $100 off at checkout. Scale Up Therapists: $60-$200k+ Group practice owners, content creators and therapists scaling beyond 1-1. Apply here for the next round of Scale Up Mastermind where I help therapists create additional revenue streams and scale to multi six and seven figures.
Summer brings sunshine, ballparks, and hot dogs. But in the treatment room, it often brings a noticeable shift in business rhythm. In this episode of ASCP Esty Talk, Maggie and Ella explore seasonality in the esthetics industry, asking whether summer is truly a slowdown or just a shift in client behavior. Using a lighthearted hot-dog stand analogy, your hosts unpack timing, demand, and the opportunity that summer brings. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens. TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin. Website: https://tizoskin.com/ Facebook: @tizoskin Pinterest: @tizoskin Instagram: @tizoskin YouTube: @tizoskin GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. Face Reality is an award-winning, professional acne brand trusted by thousands of providers. Its clinically tested products, customizable protocols, and provider product training deliver life-changing results across all skin types—empowering professionals to confidently clear even the most stubborn acne. Plus, when you enroll, your $800 certification comes back to you as $800 off your opening order* after completion. *$800 discount code valid on one product order of $1,200 or more. Valid for 30 days after completion of certification. Must enter code at checkout. Offer subject to change. https://facerealityskincare.com/pages/certification-training Social (TikTok, IG, Facebook): https://www.instagram.com/facerealityskincare/ https://tiktok.com/@facerealityskincare https://www.facebook.com/facerealityskincare About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
Oral Surgery Admin's Time Out: Practice Management Success Tips
Cybersecurity expert Gary Salman discusses ransomware, AI in oral surgery, HIPAA risks, healthcare data protection, and why OMS administrators need visibility into cyber risk. Listen for practical advice every oral surgery leader can use today.
⬥EPISODE NOTES⬥ The healthcare system is, by some measures, the most targeted sector in cybersecurity. Patient records get lifted, hospitals get held for ransom, and the supposed protections often look more like antiquated friction than modern defense. Gil Bashe, Chair of Global Health and Purpose at FINN Partners, joins Sean Martin to explore why the systems meant to protect people's most sensitive information are, in many cases, the same systems holding back better care. A former combat medic, agency CEO, private equity operator, and now author of Healing the Sick Care System: Why People Matter, Gil Bashe brings a rare composite view of how information, technology, and human judgment collide in healthcare. The conversation moves quickly from ransomware and HIPAA-covered entities into the harder questions about AI. With an estimated 80 percent of doctors already using OpenAI tools to assist with diagnosis or treatment patterns, the line between "in the zone" and "precision" information has become a clinical safety issue. Gil Bashe reframes hallucinations as what they really are in his world: wrong facts. And wrong facts, fed back into a system that increasingly trusts the output, create a feedback loop that no one is accountable for. The machine doesn't sleep, doesn't worry, doesn't carry responsibility. The humans on either side of it do. That accountability gap is where the cybersecurity audience comes in. Gil Bashe draws a direct parallel between great coders and great clinicians: both work inside-out and outside-in, interviewing the people who use the system and the people the system serves. He argues that the cybersecurity professional protecting an EMT's routing system, a hospital's power grid, or an MRI data pipeline is saving lives on the same continuum as the paramedic. The skillset is different. The stakes are not. Sean Martin and Gil Bashe also press on the leadership question raised by AI. If clinicians are freed up by 15 percent of their day, what does the system ask them to do with that time? See two more patients on the conveyor belt of sick care, or actually treat the underlying cause of disease? With 18.7 percent of U.S. GDP going to healthcare and 35 percent of that consumed by administration, the answer is not technical. It is a leadership decision about what the technology is for. This conversation asks cybersecurity practitioners, CISOs, and technology leaders to widen the frame. Protecting data is the floor. Protecting the human relationships, the clinical judgment, and the dignity of the patient on the other end of the system is the work. ⬥GUEST⬥ Gil Bashe, Chair, Global Health and Purpose at FINN Partners | On LinkedIn: https://www.linkedin.com/in/gilbashe/ ⬥HOST⬥ Sean Martin, Co-Founder at ITSPmagazine, Studio C60, and Host of Redefining CyberSecurity Podcast & Music Evolves Podcast | Website: https://www.seanmartin.com/ ⬥RESOURCES⬥ Healing the Sick Care System: Why People Matter (book by Gil Bashe) | https://www.finnpartners.com/news-insights/healing-the-sick-care-system-why-people-matter/ FINN Partners | https://www.finnpartners.com/ The Future of Cybersecurity Newsletter | https://www.linkedin.com/newsletters/7108625890296614912/ More Redefining CyberSecurity Podcast episodes | https://www.seanmartin.com/redefining-cybersecurity-podcast Redefining CyberSecurity Podcast on YouTube | https://www.youtube.com/playlist?list=PLnYu0psdcllS9aVGdiakVss9u7xgYDKYq ⬥ADDITIONAL INFORMATION⬥ Redefining CyberSecurity Podcast | https://www.seanmartin.com/redefining-cybersecurity-podcast Redefining CyberSecurity on YouTube | https://www.youtube.com/playlist?list=PLnYu0psdcllS9aVGdiakVss9u7xgYDKYq The Future of Cybersecurity Newsletter | https://itspm.ag/future-of-cybersecurity Connect with Sean Martin | https://www.seanmartin.com/ ⬥KEYWORDS⬥ gil bashe, finn partners, sean martin, healthcare cybersecurity, hospital ransomware, ai in medicine, chatgpt clinical use, patient data protection, hipaa business associates, health information leadership, sick care system, non-communicable diseases, human leadership in ai, medical misinformation, prompt accountability, redefining cybersecurity, cybersecurity podcast, redefining cybersecurity podcast Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to our 3rd May episode of “Caregiving Club On Air” podcast (S6, Ep 70) hosted by Sherri Snelling, corporate gerontologist, author and CEO of the Caregiving Club. On this episode we are highlighting May's Mental Health Awareness Month with Jerri Clark, Resource and Advocacy Manager for the Treatment Advocacy Center (TAC) helping those with severe mental illness (SMI) and their families. Sherri talks to Jerri about the 23.4% of the U.S. adults living with mental illness – up from 3-5% prevalence from the 1960s. We may be better at diagnosing, and we may have removed some of the stigma of these brain diseases and neurodivergence, but the solutions and support for these individuals and their family caregivers is still woefully lacking. TAC takes on this support and advocacy role for those with severe mental illness (SMI) – such as the schizoid spectrum and bi-polar disorder – and Jerri explains how the challenges for these individuals and their families can be daunting. We discuss: • What to do if a loved one has anosognosia • How many physicians give family caregivers “HIPAA handcuffs” once a loved one with SMI becomes an adult – and where various states have different ages of health information consent • The effect of cannabis on teens and mental health • How a holistic treatment approach is needed – including a team of neurologists, psychologists or psychiatrists, nutritionists and other experts to explore different solutions that work better than our current state: incarceration, homelessness, 24/7 family caregiving duties • We also discuss Jerri's book, “Gone Before Gone – When Mental Illness Steals Someone You Love” – not just a personal memoir but a guide for other parents and family members of those with SMI Thank you for making “Caregiving Club On Air” #3 on the list of top 80 caregiving podcasts! Subscribe on your favorite listening channel or our YouTube channel. Learn more on our episode guide page on the Caregiving Club website: caregivingclub.com/podcast/ Take care and stay well!
#surrogacy #ivf #surrogate Sara's Instagram: https://www.instagram.com/surrornsara?igsh=NTc4MTIwNjQ2YQ== Sophia's Instagram: https://www.instagram.com/sophiaawohl?igsh=NTc4MTIwNjQ2YQ== A surrogacy journey can look perfect on paper and still fall apart in real life if nobody talks about boundaries. We're Kenedi and Ellen, and we're joined by repeat guests Sophia (experienced surrogate and agency owner) and Sara (currently on her second journey) to get brutally practical about what boundaries actually mean when you're living it: match calls with strangers, vulnerable medical appointments, emotional setbacks like failed transfers, and the high-stakes intensity of delivery day.We compare how “old school” surrogacy often treated carriers like a vessel with little control, then move into what healthy boundaries look like now, especially in the hospital. Sara shares what it means to be the patient first, how labor and delivery teams protect the birthing space, and why simple consent practices like introductions and limiting observers matter. We also talk about ongoing communication, how to leave room for expectations to change, and how mutual respect makes boundaries easier because you aren't constantly policing basic decency.Then we get into the modern headache nobody can ignore: social media. Do you follow each other, post bump updates, share ultrasounds, or keep everything offline? We cover oversharing risks, accidental privacy leaks (names, DOB, clinic info), and how to ask for consent without making it awkward. Finally, we address agency boundaries, HIPAA and medical record access, and the questions every surrogate should ask before signing anything, including how much an agency is involved and who they're really representing.If you found this helpful, subscribe, share it with someone considering surrogacy, and leave a review so more intended parents and surrogates can find these real-world tips.Send us Fan Mailhttps://stopsitsurrogate.com
I recently reached out to a therapist for myself and realized how much the entire intake process sets the tone of the therapeutic alliance.In this episode, I share some suggestions for how we can hold a therapeutic frame with potential clients before the therapy starts. Not only will it improve the client experience, but setting accurate expectations can help clients make an accurate decision before consenting to therapy, and clients are less likely to cancel before the first session (like I did!). Thank you to Paubox for sponsoring this episode. Paubox makes HIPAA-secure email easy and streamlined. Check them out here:https://bit.ly/pps_paubox_spotify*Get $250 off your first year with Paubox with coupon code "SKILLS"*Bonus Deal:* If you add the Paubox badge to your website you get an extra $100 off your first year - that means you can get your whole first year free if you apply both deals!Links Mentioned:Article: "Premature discontinuation in adult psychotherapy: a meta-analysis"https://pubmed.ncbi.nlm.nih.gov/22506792/Article: “The Nature, Timing, and Symptom Trajectories of Dropout from Transdiagnostic and Single-Diagnosis Cognitive-Behavioral Therapy for Anxiety Disorders"https://pmc.ncbi.nlm.nih.gov/articles/PMC8531532/LINKS:*Some links are affiliate links. A percentage of purchases come back to me and help my channel immensely!
Ever hired someone who looked perfect on paper… only to realize a few weeks later they were the wrong fit? The truth is, most bad hires aren't caused by hiring the wrong person; they happen because there's no hiring process behind the decision. In this episode, I break down the three hiring mistakes that quietly cost wellness business owners time, money, energy, and team culture. You'll learn how to spot red flags before they become problems, avoid making decisions from a place of desperation, and create a simple hiring framework that helps you find therapists who align with your business, not just candidates with the best resume. We'll get into: The three hiring mistakes that lead to costly team problems Why hiring based on "good vibes" isn't enough How to evaluate hard skills, soft skills, and culture fit The interview questions that reveal what resumes can't Why coachability often matters more than experience How to trust your instincts without relying on them alone If you're growing your team or thinking about making your next hire, this episode could save you from an expensive mistake. --- *Brought to you by GlossGenius.* Are you dealing with gaps in your schedule? Clients who don't rebook? Low profits and high payment processing fees? When you're running your own practice, you don't have time to figure out where you're leaving money on the table especially when you're stitching together booking, payments, and clunky software that only makes things harder. GlossGenius is the booking and business management platform built for massage therapists and wellness practitioners. It fills your calendar, automatically reBooks clients, upsells high-margin services, and has the lowest flat-rate payment processing fees in the industry. Plus all the HIPAA-compliant tools you need for charting, consents, and client records without the admin chaos. More growth. Less busywork. Use code **SCALING** at glossgenius.com/scalingwellness for 50% off your first two months of their Gold or Platinum plan. Build a wellness business that gives you both time and income: www.scalingwellness.com Book a free strategy call: www.scalingwellness.com/chat Follow us on Instagram: www.instagram.com/scalingwellness
The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy
Modern Therapist's Consumer Guide: Paubox. HIPAA Compliant Email, Secure Communication, and Practice Privacy. An Interview with Hoala Greevy, Founder and CEO of Paubox Curt and Katie talk with Hoala Greevy, Founder and CEO of Paubox, about what HIPAA compliant email actually requires, where standard Google Workspace and Microsoft 365 Business Associate Agreements leave gaps, and why most secure-portal solutions fail at the inbox. Paubox is a HIPAA compliant email security platform built to deliver encrypted messages straight to the recipient's inbox, without portals, plugins, or extra clicks. Hoala explains how Paubox wraps around the email systems therapists already use, why domain ownership and TLS encryption matter, and how inbound threats like display-name spoofing affect small practices. The conversation also covers HITRUST certification, AI scraping, the Paubox Foundations, the Paubox Kahikina Scholarship supporting Native Hawaiian students in STEM, and how to evaluate a HIPAA compliant email vendor on security, reliability, and ease of use. This episode is part of our Modern Therapist's Consumer Guide series. While this interview is a paid partnership, our discussion and opinions are our own. In this episode, we discuss: - Where standard Google and Microsoft BAAs leave HIPAA compliant email gaps - Why most secure-portal solutions never get read on mobile - How TLS encryption and secure email delivery actually work - What domain ownership has to do with HIPAA compliance - How Paubox integrates with Google Workspace and Microsoft 365 - Inbound threats, display-name spoofing, and ExecProtect - HITRUST certification and how to evaluate a HIPAA compliant email vendor Timestamps: - 02:18 – What Paubox does and why it was created - 05:19 – Mission, vision, and the Paubox Foundations - 08:38 – What HIPAA compliant email actually requires - 10:26 – The Google and Microsoft BAA gray area - 14:48 – What the client experience looks like - 21:09 – Inbound email security and display-name spoofing - 24:32 – Data access, HITRUST certification, and trust - 34:05 – Pricing, value, and the referral program - 38:43 – Curt and Katie Chat: Our Review of Paubox Guest Bio: Hoala Greevy is the Founder and CEO of Paubox, a leading provider of HIPAA compliant email solutions for healthcare organizations. Born and raised in Honolulu, he founded Paubox after a meeting with the CEO of the Make-A-Wish Foundation of Hawai'i revealed a critical need for secure healthcare communication. Greevy supports Native Hawaiian students entering STEM and technology careers through the Paubox Kahikina Scholarship. Learn more at paubox.com. Special Offer for Modern Therapist Listeners: Get $250 off an annual Paubox plan. Visit paubox.com and use promo code MODERN. Full show notes and transcript: mtsgpodcast.com Join the Modern Therapist Community Patreon: https://www.patreon.com/c/mtsgpodcast Facebook Group: https://www.facebook.com/groups/therapyreimagined Modern Therapist's Survival Guide Creative Credits Voice Over by DW McCann: https://www.facebook.com/McCannDW/ Music by Crystal Grooms Mangano: https://groomsymusic.com/
This week's blogpost - https://bahnsen.co/4eayQTh Today, Matthew Gregory writes the Thoughts on Money article, and discusses with Trevor about how to reframe estate planning from something morbid into an act of love that protects the people you care about by reducing logistical and legal burdens during grief. Using The Princess Bride's “prepare to die” line and analogies like board games and omakase, they emphasize starting with basics (wills, trusts, medical directives, powers of attorney, guardianship) before complex strategies, and ensuring plans are stored and understood (even via one-page flowcharts). They note estate planning applies at all ages, including young adults facing HIPAA limits, and can be revisited as life and laws change. Trevor argues estate planning often ranks ahead of investment strategy, and they close by suggesting viewers consider whether planned end-of-life gifts (to family or charity) might be better made during life for qualitative and potential tax benefits. 00:00 Intro 00:49 Estate Planning as Love 03:50 "Prepare to Die" Moment 05:41 Executor Lessons and Family First 08:34 Start Simple, Not Complex 11:38 Settler's of Catan Strategy 16:39 Guided Advice, Omakase Style 19:59 Estate Planning Before Investing 25:47 All Ages and Family Transparency 27:52 Avoid Overengineering the Plan 32:45 Lean Into Discomfort 33:48 Give While Living 35:57 Wrap Up and Conclusions Links mentioned in this episode: http://thoughtsonmoney.com http://thebahnsengroup.com
Retired agent Larry Guerin reviews a health care fraud investigation involving an emergency medical technician (EMT) who stole Health Insurance Portability and Accountability Act (HIPAA) protected patient information, such as Social Security numbers, dates of birth, addresses, and phone numbers, and then tried to sell it back to managers of private ambulance companies. The case would have been only the second prosecution against an individual under the new statute. However, the case ended tragically before the subject was officially charged. Larry Guerin served in the FBI for 28 years. Check out episode show notes, photos, and related articles: Join my Reader Team to get the FBI Reading Resource - Books about the FBI, written by FBI agents, the 20 clichés about the FBI Reality Checklist, and keep up to date on the FBI in books, TV, and movies via my monthly email. Join here. http://eepurl.com/dzCCmL Buy me a coffee - https://www.buymeacoffee.com/JerriWilliams Check out my FBI books, non-fiction and crime fiction, available as audiobooks, ebooks and paperbacks wherever books are sold. https://jerriwilliams.com/books/
Sean Yang, founder of Practices.fyi, joins the podcast to talk about the business numbers therapists often ignore and why tracking the right metrics can change everything. The conversation covers the difference between reacting to problems versus actually understanding your practice, which data points matter most for growth, and how better visibility leads to better decisions. Sean also shares how therapists can use AI tools like Claude and ChatGPT to analyze data, streamline tasks, and improve systems while still protecting client privacy and staying HIPAA compliant. A practical conversation for practice owners who want to stop guessing and start running their business with more clarity and confidence. Sponsored by TherapyNotes®: Looking to switch EHRs? Try TherapyNotes® for 2 months free by using promo code ABUNDANT at therapynotes.com. Links You'll Love: Need help building & filling your practice? Check out the Abundance Party (only $345!). Members have access to monthly hour-long group calls with me and opportunities to snag a 30-minute 1:1 at no additional charge: https://www.abundancepracticebuilding.com/party Want website copy that actually sounds like you and makes the right clients feel seen? Referral Ready Website Copy is done-for-you copy for your homepage, about page, and up to three specialty pages — built around your voice, your niche, and your people, for just $2,000: www.abundancepracticebuilding.com/referralreadywebsitecopy
Text messaging for communicating orders is not prohibited by CMS or The Joint Commission, but there are important HIPAA privacy and security considerations that healthcare organizations must understand before using this method of communication. According to guidance from the AMA, providers must evaluate compliance requirements and safeguards when using text messages in patient care workflows. In this episode, Terry explains the details of using text messaging for orders, what organizations need to know to remain compliant, and practical considerations for implementation. Plus, hear about a newly accepted AMA CPT Committee decision for 2027 that could impact future coding and reporting. Subscribe and Listen Find all of Terry’s official links in one place: https://www.terryfletcher.net/links The post Can Physicians and Clinicians Use Texting for Patient Care? appeared first on Terry Fletcher Consulting, Inc..
Alan explores his recent deep dive into hardware-based AI recorders like the Plaud AI and HiDock P1. He details how he successfully utilized the HiDock to transcribe and organize a school chaperone meeting, before tackling the elephant in the room for medical professionals: the high cost of compliant AI scribing software. Alan breaks down why medical AI solutions carry a premium price tag, pointing directly to the legal and liability protections of Business Associate Agreements (BAAs) and the necessity of immediate data deletion for HIPAA compliance. He wraps up by encouraging listeners to look into offline hardware options like the Heidi Remote and invites the community to connect in the Very Dental Facebook group. Some links from the show: HiDock P1 AI recorder Plaud AI pin recorder Jabra Evolve2 earbuds Heidi and Heidi Remote AI medical scribe Overjet Voice Join the Very Dental Facebook Group using one of these passwords: Timmerman, Paul, Bioclear, Hornbrook, Gary, McWethy, Papa Randy, Frank or Lipscomb! The Very Dental Podcast network is and will remain free to download. If you'd like to support the shows you love at Very Dental then show a little love to the people that support us! We're proud to be supported by the folks at Net32! I'm a big fan of the Bioclear Method! I think you should give it a try and I've got a great offer to help you get on board! Use the exclusive Very Dental Podcast code VERYDENTAL8TON for 15% OFF your total Bioclear purchase, including Core Anterior and Posterior Four day courses, Black Triangle Certification, and all Bioclear products. Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you'll find anywhere! If you head over to verydentalpodcast.com/crazy and use coupon code "VERYSHIP" you'll get free shipping on your order! Go save yourself some money and support the show all at the same time! The Wonderist Agency is basically a one stop shop for marketing your practice and your brand. From logo redesign to a full service marketing plan, the folks at Wonderist have you covered! Go check them out at verydentalpodcast.com/wonderist! Enova Illumination makes the very best in loupes and headlights, including their new ergonomic angled prism loupes! They also distribute loupe mounted cameras and even the amazing line of Zumax microscopes! If you want to help out the podcast while upping your magnification and headlight game, you need to head over to verydentalpodcast.com/enova to see their whole line of products! CAD-Ray offers the best service on a wide variety of digital scanners, printers, mills and even their very own browser based design software, Clinux! CAD-Ray has been a huge supporter of the Very Dental Podcast Network and I can tell you that you'll get no better service on everything digital dentistry than the folks from CAD-Ray. Go check them out at verydentalpodcast.com/CADRay!
The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy
Before You Refer to the Hospital: De-Escalation, Safety Planning, and Wraparound Care for Teens in Crisis When a suicidal teen is in crisis, is the hospital really the safest call? What outpatient therapists need to know. Curt Widhalm, LMFT, leads this episode from his work running a comprehensive DBT private practice in Los Angeles that specializes in higher-acuity adolescent cases, including teens with serious suicidality, self-harm, and emotional dysregulation. These are exactly the clients most often routed toward psychiatric hospitalization or platform-based care, and Curt argues the default-to-hospital reflex frequently makes things worse, not better. Drawing on recent research and his clinical experience, Curt walks through the iatrogenic harms of adolescent psychiatric inpatient care, why post-discharge is the highest-risk window for completed suicide, and how clinician anxiety can drive premature 5150 holds and crisis referrals. Katie Vernoy, LMFT, joins with years of LPS-designated assessment experience from community mental health, naming what really happens when a teen gets sent in, including the relational rupture that often starts the moment a crisis evaluation is requested. Together they show outpatient therapists, including solo practitioners, how to build the clinical infrastructure that makes hospital diversion a real option: standardized risk assessment, collaborative safety planning that starts at intake, verbal de-escalation, family-integrated care, and wraparound treatment teams that include both formal providers and informal natural supports. This is a continuing education podcourse. Therapists can earn 1 CE credit through the Modern Therapist Learning Community at moderntherapistcommunity.com. What you'll take away: - How to recognize when a teen client really needs inpatient care, and when escalation will cause more harm than help - How to use standardized risk assessment tools (C-SSRS, LRAMP) without losing the therapeutic relationship - How to build a safety plan that actually works, and what to leave out (hint: no-suicide contracts) - What to teach parents about verbal de-escalation and environmental modifications at home - How to construct a mini Intensive Outpatient Program inside a solo or small-group practice - Who belongs on a wraparound treatment team, and how to find informal supports that families often forget to mention - How systemic barriers and health disparities shape access and outcomes for Black, Hispanic, and lower-SES adolescents Timestamps: 00:15 - CE intro and how to earn 1 CE credit 05:17 - Why outpatient therapists need real de-escalation protocols 11:23 - What actually happens during a crisis evaluation, with Katie's LPS-designated insights 18:46 - Iatrogenic harm and post-discharge suicide risk in adolescents 26:27 - Distant admissions, capped beds, and reentry into school and community 30:43 - Building safety plans from the first session, not the first crisis 34:32 - What belongs in a comprehensive adolescent safety plan 41:05 - When a teen says "I want to die," and why language matters 47:27 - Family-integrated care in solo private practice 48:56 - Building a mini IOP without the institutional overhead 55:29 - Wraparound teams and the role of informal natural supports 59:51 - ROIs, HIPAA-compliant communication, and minor consent 1:01:00 - Health disparities and access for marginalized adolescents Earn 1 CE credit: Therapists can earn 1 CE credit for this episode through the Modern Therapist Learning Community. Register, purchase the course, pass the post-test, and complete the evaluation to receive your certificate. Therapy Reimagined is approved by the California Association of Marriage and Family Therapists (CAMFT CEPA #132270). Please check with your licensing board to confirm eligibility. Full show notes, references, and transcript: mtsgpodcast.com CE enrollment: moderntherapistcommunity.com Join the Modern Therapist Community: Patreon: https://www.patreon.com/c/mtsgpodcast Facebook Group: https://www.facebook.com/groups/therapyreimagined Modern Therapist's Survival Guide Creative Credits: Voice Over by DW McCann: https://www.facebook.com/McCannDW/ Music by Crystal Grooms Mangano: https://groomsymusic.com/