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Latest podcast episodes about jim collins

The Tim Ferriss Show
#597: Morgan Fallon — 10 Years on the Road with Anthony Bourdain, 9 Emmy Nominations, Lessons from Michael Mann, Adventures with Steven Rinella, High Standards, Wisdom from West Virginia, and More

The Tim Ferriss Show

Play Episode Listen Later May 27, 2022 160:51


Morgan Fallon — 10 Years on the Road with Anthony Bourdain, 9 Emmy Nominations, Lessons from Michael Mann, Adventures with Steven Rinella, High Standards, Wisdom from West Virginia, and More | Brought to you by Gravity weighted blankets, Athletic Greens all-in-one nutritional supplement, and Helix Sleep premium mattresses.Morgan Fallon (@diamondmofallon) is a nine-time-Emmy-nominated executive producer, director, and cinematographer. He was born and raised in New England and studied film at Emerson College in Boston. After graduating, he spent three years working for his mentor, director Michael Mann, and in 2007, he began a long-term working relationship with producers Chris Collins and Lydia Tenaglia and their New York-based production company, Zero Point Zero Productions.Through his tenure at ZPZ, Morgan focused primarily on work with ZPZ creative partner Anthony Bourdain on several episodic series and documentaries produced by Bourdain, including the Emmy-winning Mind of a Chef, the theatrically distributed documentary The Last Magnificent, and the Emmy-, Peabody-, PGA-, TCA-, and ACE-award-winning series Anthony Bourdain: Parts Unknown, which Morgan shot, directed, and produced throughout the series' one-hundred-and-three-episode run.Currently, he is a director and executive producer for the Emmy-winning series United Shades of America with W. Kamau Bell.He lives in California with his wife and production partner, Gillian Brown, and his two children.Please enjoy!This episode is brought to you by Gravity! I place sleep at the top of my list for optimizing health, energy, and performance. If good sleep is in place, it helps everything else; if not, it hurts everything else. I've had sleep issues almost my entire life, which is why I'm always experimenting and adding great sleep aids. One of my new favorites is the Gravity Weighted Blanket. 72% of Gravity users have reported better, more restful sleep, and 76% have reported falling asleep faster and feeling more rested in the morning.Gravity has been named “Best Weighted Blanket” by CNN, Business Insider, Good Housekeeping, and many more. Gravity is offering my listeners a special discount: order a blanket of any size or weight and receive 15% off your order. Just go to GravityBlankets.com/Tim, and the discount will be automatically applied.*This episode is also brought to you by Helix Sleep! Helix was selected as the #1 overall mattress of 2020 by GQ magazine, Wired, Apartment Therapy, and many others. With Helix, there's a specific mattress to meet each and every body's unique comfort needs. Just take their quiz—only two minutes to complete—that matches your body type and sleep preferences to the perfect mattress for you. They have a 10-year warranty, and you get to try it out for a hundred nights, risk-free. They'll even pick it up from you if you don't love it. And now, Helix is offering up to 200 dollars off all mattress orders plus two free pillows at HelixSleep.com/Tim.*This episode is also brought to you by Athletic Greens. I get asked all the time, “If you could use only one supplement, what would it be?” My answer is usually AG1 by Athletic Greens, my all-in-one nutritional insurance. I recommended it in The 4-Hour Body in 2010 and did not get paid to do so. I do my best with nutrient-dense meals, of course, but AG further covers my bases with vitamins, minerals, and whole-food-sourced micronutrients that support gut health and the immune system. Right now, Athletic Greens is offering you their Vitamin D Liquid Formula free with your first subscription purchase—a vital nutrient for a strong immune system and strong bones. Visit AthleticGreens.com/Tim to claim this special offer today and receive the free Vitamin D Liquid Formula (and five free travel packs) with your first subscription purchase! That's up to a one-year supply of Vitamin D as added value when you try their delicious and comprehensive all-in-one daily greens product.*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.Sign up for Tim's email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Tim Ferriss Show
#596: Edward O. Thorp, A Man For All Markets — Beating Blackjack and Roulette, Beating the Stock Market, Spotting Bernie Madoff Early, and Knowing When Enough is Enough

The Tim Ferriss Show

Play Episode Listen Later May 25, 2022 95:03


Edward O. Thorp, A Man For All Markets — Beating Blackjack and Roulette, Beating the Stock Market, Spotting Bernie Madoff Early, and Knowing When Enough is Enough | Brought to you by Wealthfront automated investing, Athletic Greens all-in-one nutritional supplement, and Eight Sleep's Pod Pro Cover sleeping solution for dynamic cooling and heating. More on all three below.Edward O. Thorp is the author of the bestseller Beat the Dealer, which transformed the game of blackjack. His subsequent book, Beat the Market, coauthored with Sheen T. Kassouf, influenced securities markets around the globe. He is also the author of A Man for All Markets: From Las Vegas to Wall Street, How I Beat the Dealer and the Market.Edward was one of the world's best blackjack players and investors, and his hedge funds were profitable every year for 29 years. He lives in Newport Beach, California.Please enjoy!This episode is brought to you by Wealthfront! Wealthfront pioneered the automated investing movement, sometimes referred to as ‘robo-advising,' and they currently oversee $28 billion of assets for their clients. It takes about three minutes to sign up, and then Wealthfront will build you a globally diversified portfolio of ETFs based on your risk appetite and manage it for you at an incredibly low cost. Smart investing should not feel like a rollercoaster ride. Let the professionals do the work for you. Go to Wealthfront.com/Tim and open a Wealthfront account today, and you'll get your first $5,000 managed for free, for life. Wealthfront will automate your investments for the long term. Get started today at Wealthfront.com/Tim.*This episode is also brought to you by Eight Sleep! Eight Sleep's Pod Pro Cover is the easiest and fastest way to sleep at the perfect temperature. It pairs dynamic cooling and heating with biometric tracking to offer the most advanced (and user-friendly) solution on the market. Simply add the Pod Pro Cover to your current mattress and start sleeping as cool as 55°F or as hot as 110°F. It also splits your bed in half, so your partner can choose a totally different temperature.And now, my dear listeners—that's you—can get $250 off the Pod Pro Cover. Simply go to EightSleep.com/Tim or use code TIM at checkout. *This episode is also brought to you by Athletic Greens. I get asked all the time, “If you could use only one supplement, what would it be?” My answer is usually AG1 by Athletic Greens, my all-in-one nutritional insurance. I recommended it in The 4-Hour Body in 2010 and did not get paid to do so. I do my best with nutrient-dense meals, of course, but AG further covers my bases with vitamins, minerals, and whole-food-sourced micronutrients that support gut health and the immune system. Right now, Athletic Greens is offering you their Vitamin D Liquid Formula free with your first subscription purchase—a vital nutrient for a strong immune system and strong bones. Visit AthleticGreens.com/Tim to claim this special offer today and receive the free Vitamin D Liquid Formula (and five free travel packs) with your first subscription purchase! That's up to a one-year supply of Vitamin D as added value when you try their delicious and comprehensive all-in-one daily greens product.*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.Sign up for Tim's email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

MakingChips | Equipping Manufacturing Leaders
Finding Your Niche: Right Customer—Right Seat, 314

MakingChips | Equipping Manufacturing Leaders

Play Episode Listen Later May 23, 2022 40:51


Gino Wickman and Jim Collins popularized the term, “Right people, right seat” in reference to getting the right employees in leadership positions. But what if we take that terminology and apply it to customers? How do you decide what type of customer is the right fit for your manufacturing business? What type of customer will be the most profitable for your business? Those are the questions that we dissect in this episode of MakingChips. Don't miss it! Any great tips I can use to find THE right customers for Carr Machine & Tool? Email me at Jim@MakingChips.com.  Segments [6:28] The definition of “right people, right seat” [7:22] What's happening in our lives right now [10:35] Business News: Dow falls for sixth straight day [15:43] How do you decide who the right customer is?  [16:52] Step #1: Focus on solving problems [20:10] Step #2: Focus on sales not vanity metrics [23:15] Step #3: Get the word out about your business [26:14] Step #4: Improve your customer retention [28:14] Step #5: Track your analytics [32:14] How we filter our customers at Carr [36:07] What work is the most profitable? [39:02] Study your customer's behaviors Resources mentioned on this episode Get The Boring Bar Newsletter - Text CHIPS to 38470 to subscribe! Dow Falls for a Sixth Straight Day After Another Wild Session Gaining Customer Traction: 5 Steps to Customer Growth Traction by Gino Wickman Good to Great by Jim Collins Don't miss IMTS 2022! ProShop ERP Learn about Xometry's Flex program Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

The Tim Ferriss Show
#595: In Case You Missed It: April 2022 Recap of The Tim Ferriss Show

The Tim Ferriss Show

Play Episode Listen Later May 20, 2022 71:19


Welcome to another episode of The Tim Ferriss Show, where it is my job to deconstruct world-class performers to tease out the routines, habits, et cetera that you can apply to your own life. This is a special inbetweenisode, which serves as a recap of the episodes from last month. It features a short clip from each conversation in one place so you can easily jump around to get a feel for the episode and guest.Based on your feedback, this format has been tweaked and improved since the first recap episode. For instance, @hypersundays on Twitter suggested that the bios for each guest can slow the momentum, so we moved all the bios to the end. See it as a teaser. Something to whet your appetite. If you like what you hear, you can of course find the full episodes at tim.blog/podcast. Please enjoy! ***Timestamps:Terry Crews: 00:01:27Tony Fadell: 00:11:16Donald Hoffman: 00:17:57Kevin Rose: 00:24:20A.J. Jacobs: 00:35:05Bo Shao: 00:41:37Tom Morello: 00:56:07***Full episode titles:Terry Crews on Masculinity, True Power, Therapy, and Resisting Cynicism Tony Fadell of iPod, iPhone, and Nest Fame — Stories of Steve Jobs on “Vacation,” Product Design and Team Building, Good Assholes vs. Bad Assholes, Investing in Trends Before They Become Trends, The Hydrogen Economy, The Future of Batteries, and MoreProfessor Donald Hoffman — The Case Against Reality, Beyond Spacetime, Rethinking Death, Panpsychism, QBism, and MoreThe Random Show with Kevin Rose — Current Books, Men's Groups, Tuna Helper, the Latest in NFTs, Fierce Intimacy, and MoreA.J. Jacobs — How to Be Less Furious and More CuriousBo Shao — His Path from Food Rations to Managing Billions, the Blessings and Burdens of Chasing Perfection, Building the eBay of China in 1999, Pillars of Parenting, and Pursuing the UnpopularTom Morello of Rage Against the Machine Fame — Fear{less} with Tim Ferriss***For show notes and past guests, please visit tim.blog/podcast.Sign up for Tim's email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Balaji Srinivasan, Sarah Silverman, Dr. Andrew Huberman, Dr. Michio Kaku, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dyl & Friends
"The fox knows many things, but the hedgehog knows one" with Ted Richards from episode #74

Dyl & Friends

Play Episode Listen Later May 20, 2022 5:52


Loved this gold from Ted Richards back in episode #74. It made me realise that a lot of the time we focus so much on what we need to be better at, but never think about what we're really good at. Check out the full episode if you liked this as there is so much more!!Full episode with Ted Richards - Listen now! Good to Great with Jim Collins - www.audible.com.au/pd/Good-to-Great-Audiobook/

Hospitality Mavericks Podcast
#159 Matt Rolfe, Leadership Coach, on Leadership Development and Grounding Questions

Hospitality Mavericks Podcast

Play Episode Listen Later May 19, 2022 54:57


What does winning look like for you this year? Today's guest, Matt Rolfe, invites you to reflect on how you can work on yourself before you work on your team. Through his leadership coaching, Matt helps hospitality leaders and leadership teams achieve the results they want and deserve. His latest book, ‘You Can't Do It Alone: Focusing on People to Scale, Develop, and Lead Your Restaurant', is a great read with some great insights about navigating the post-pandemic world.  What stood out to me from this conversation was the power of clarity from asking the right questions. We also discussed who should invest in leadership training, identifying your goals with leadership development, his 4:30am ‘me-time' routine, and how to stay relevant.  Links: https://www.amazon.com/You-Cant-Do-Alone-Restaurant-ebook/dp/B09FXGKHH4 (‘You Can't Do It Alone' by Matt Rolfe) https://www.amazon.co.uk/Atomic-Habits-Proven-Build-Break/dp/1847941834 (‘Atomic Habits' by James Clear) https://www.amazon.co.uk/Five-Dysfunctions-Team-Leadership-Lencioni/dp/0787960756 (‘Five Dysfunctions of a Team' by Patrick Lencioni) https://www.amazon.co.uk/Advantage-Organizational-Health-Everything-Business/dp/1491510803 (‘The Advantage' by Patrick Lencioni) https://www.amazon.co.uk/Think-Grow-Rich-Napoleon-Hill/dp/0091900212 (‘Think and Grow Rich' by Napoleon Hill) https://www.amazon.co.uk/Good-Great-Some-Companies-Others/dp/0066620996 (‘Good to Great' by Jim Collins) https://www.amazon.co.uk/Beyond-Entrepreneurship-2-0-Jim-Collins/dp/1847943349 (‘Beyond Entrepreneurship 2.0' by Jim Collins) https://hospitality-mavericks.captivate.fm/episode/95 (#95 Ally Gordon, Coach and Mentor, on Your Belief System) https://mattrolfe.com/ (MattRolfe.com) https://www.linkedin.com/in/matt-rolfe/ (Matt Rolfe's LinkedIn ) Connect with the podcast: https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)   A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partner&utm_medium=referral&utm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy Chartable - https://chartable.com/privacy

Leaders in Cleantech
Janelle Wang, Acton – 95

Leaders in Cleantech

Play Episode Listen Later May 18, 2022 36:57


What's it all about? eScooters, eBikes, last mile solutions and all things Micro-mobility. Great to see how design thinking and innovation applies not just to technology, but to company cultures and business models. This week I talk about the challenges and opportunities for micro-mobility and mobility as a service across cities in various parts of the world, and how building an innovative company culture has helped Acton grow rapidly and globally. About Janelle Wang:  Co-Founder and CEO of Acton, Janelle is a Designer turned Entrepreneur with 15 years of Strategic Planning, New Category Creation & Design Thinking for Fortune 500s to Start Ups, bringing breakthrough Innovation and Sustainability to reality. She is leading the charge to help shape a new, more efficient, vibrant and livable urban environment. She holds 50+ patents in micromobility and sustainability solutions. Janelle has an M.S. in Industrial Design from Purdue University. Janelle was selected as one of “19 Influential Women In Mobility” in 2019, she was awarded Female CEO of the Year in 2016, and has been featured in WSJ, FastCompany, CNN, VOGUE, BBC, and more.. About Acton: ACTON, headquartered in Silicon Valley, offers Mobility-as-a-Service (MaaS) solution packages from multimodal vehicles to advanced IoT to move people and goods efficiently & intelligently. ACTON partners with automakers, cities, ride-share operators, and private property owners. Together, we make our cities better places to live. ACTON is unique in its range of mobility solutions on offer. ACTON has won numerous awards and has been featured in various media, internationally. ACTON creates excellence in riding dynamics, safety, serviceability, ease of use, design aesthetics, and sustainability. With over 100 patents, more than 100 cities globally, tens of millions of rides, ACTON is leading the way. Social links:  Janelle Wang on LinkedIn: (61) Janelle Wang | LinkedIn Acton website: ACTON | Supercharging City 3.0 | California Acton on LinkedIn: (61) ACTON: Overview | LinkedIn Acton on Instagram: ACTON (@actonallday) • Instagram photos and videos About Hyperion Cleantech Group: Hyperion Cleantech Group is the holding company for businesses focused exclusively in cleantech talent acquisition, retention, leadership development. working with some of the most innovative cleantech companies in the world, helping to find extraordinary talent to enable their growth and success. Partnering with leading cleantech VCs, as well as directly with founders and entrepreneurs in the sector. With our clients we are transforming business and growing a strong and prosperous cleantech economy. We work across EMEA and NORAM, with teams based in the UK, Germany and the US. EPISODE LINKS Acton's latest acquisition hints at the future of docked micromobility Acton's latest acquisition hints at the future of docked micromobility – TechCrunch Made to Stick: Why Some Ideas Survive and Others Die Made to Stick: Why Some Ideas Survive and Others Die: Chip Heath, Dan Heath: 8601410083830: Books: Amazon.com Good to Great: Why Some Companies Make the Leap...And Others Don't Amazon.com: Good to Great: Why Some Companies Make the Leap...And Others Don't (Audible Audio Edition): Jim Collins, Jim Collins, HarperAudio: Audible Books & Originals Follow us online, write a review (please) or subscribe I'm very keen to hear feedback on the podcast and my guests, and to hear your suggestions for future guests or topics. Contact via the website, or Twitter. If you do enjoy the podcast, please write a review on iTunes, or your usual podcast platform, and tell your cleantech friends about us. That would be much appreciated. Twitter https://twitter.com/Cleantechleader Facebook https://www.facebook.com/DavidHuntCleantechGuide Instagram https://www.instagram.com/davidhuntcleantech/

The Tim Ferriss Show
#594: Cal Newport and Tim Ferriss Revisit The 4-Hour Workweek (Plus: The Allure and The Void of Remote Work, Unsustainable Behaviors, Burning Out, The Cult of Productivity, and More)

The Tim Ferriss Show

Play Episode Listen Later May 17, 2022 91:31


Cal Newport and Tim Ferriss Revisit The 4-Hour Workweek (Plus: The Allure and The Void of Remote Work, Unsustainable Behaviors, Burning Out, The Cult of Productivity, and More) | Brought to you by LinkedIn Jobs recruitment platform with 770M+ users, Vuori comfortable and durable performance apparel, and Athletic Greens all-in-one nutritional supplement. More on all three below.Welcome to another episode of The Tim Ferriss Show, where it is my job to deconstruct world-class performers to tease out the routines, habits, et cetera that you can apply to your own life.In this episode, past podcast guest Cal Newport interviews me for an article he ended up writing for The New Yorker titled “Revisiting ‘The 4-Hour Workweek': How Tim Ferriss's 2007 manifesto anticipated our current moment of professional upheaval.”Who is Cal? Cal Newport (calnewport.com) is an associate professor of computer science at Georgetown University who previously earned his PhD from MIT. His scholarship focuses on the theory of distributed systems, while his general-audience writing explores intersections of culture and technology.Cal is the author of seven books, including, most recently, Deep Work, Digital Minimalism, and A World Without Email. He is also a contributing writer for The New Yorker and the host of the Deep Questions podcast.You can find my interview with Cal at tim.blog/calnewport, and you can find the 2007 talk at SXSW that launched everything at tim.blog/sxsw.Please enjoy!This episode is brought to you by Athletic Greens. I get asked all the time, “If you could use only one supplement, what would it be?” My answer is usually AG1 by Athletic Greens, my all-in-one nutritional insurance. I recommended it in The 4-Hour Body in 2010 and did not get paid to do so. I do my best with nutrient-dense meals, of course, but AG further covers my bases with vitamins, minerals, and whole-food-sourced micronutrients that support gut health and the immune system. Right now, Athletic Greens is offering you their Vitamin D Liquid Formula free with your first subscription purchase—a vital nutrient for a strong immune system and strong bones. Visit AthleticGreens.com/Tim to claim this special offer today and receive the free Vitamin D Liquid Formula (and five free travel packs) with your first subscription purchase! That's up to a one-year supply of Vitamin D as added value when you try their delicious and comprehensive all-in-one daily greens product.*This episode is also brought to you by Vuori clothing! Vuori is a new and fresh perspective on performance apparel, perfect if you are sick and tired of traditional, old workout gear. Everything is designed for maximum comfort and versatility so that you look and feel as good in everyday life as you do working out.Get yourself some of the most comfortable and versatile clothing on the planet at VuoriClothing.com/Tim. Not only will you receive 20% off your first purchase, but you'll also enjoy free shipping on any US orders over $75 and free returns.*This episode is also brought to you by LinkedIn Jobs. Whether you are looking to hire now for a critical role or thinking about needs that you may have in the future, LinkedIn Jobs can help. LinkedIn screens candidates for the hard and soft skills you're looking for and puts your job in front of candidates looking for job opportunities that match what you have to offer.Using LinkedIn's active community of more than 770 million professionals worldwide, LinkedIn Jobs can help you find and hire the right person faster. When your business is ready to make that next hire, find the right person with LinkedIn Jobs. And now, you can post a job for free. Just visit LinkedIn.com/Tim.*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.Sign up for Tim's email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Conversation Factory
Building an Intelligence Engine

The Conversation Factory

Play Episode Listen Later May 17, 2022 54:21


I'm excited to share this rambling and wide-ranging conversation with Srinivas Rao. Srini is the host of The Unmistakable Creative Podcast, and has recorded over a thousand episodes with such luminaries as Danielle Laporte, Tim Ferriss, Seth Godin, and me! Srini describes his podcast as “If TEDTalks met Oprah”. Srini has interviewed so many different types of folks, from bank robbers to billionaires. He also has a business degree from UC-Berkeley and an MBA from Pepperdine   University. We talk about podcast interviewing (meta, I know!) and we unpack a topic that's close to both of our hearts: creative output. One of my early podcast episodes was with Sara Holoubek, CEO of Innovation Systems consulting firm Luminary Labs. Sara introduced me to the idea of having what she called an “Intelligence Engine'' - a process by which organizations turn insights into action and action into opportunities, not just every so often, but consistently and regularly. It's not a dissimilar idea from Jim Collins' “Flywheel effect” in that, ideally, you tune up your engine often, and even upgrade it when you need to. One of my core beliefs is that conversations exist at different scales, and that they act in similar ways at these different scales. I also might take the idea of a conversation too far…in that I feel that any iterative, adaptive cycle is, in essence, a conversation. So, Sara's Intelligence Engine is essential for a healthy, growing company's conversation with the world - after all, intelligence at the product and/or organizational innovation level requires a consistent cycle of making or creating new things, testing or trying those things out and reflecting on how it went, ie, harvesting insights. That's an innovation conversation, at scale. That cycle is pretty much the same at the level of the individual. We all need to seek new input, make and try new things, and then reflect and inspect the results. Serendipity Engine vs Intelligence Engines vs Curiosity Engines As with organizational intelligence, individual intelligence engines need to have a balance of intention and wandering. We need to be actively seeking new insights and ideas that matter to us, while also being open and curious about the unexpected. So, having a curiosity engine, like my guest Glenn Fajardo suggested  in our episode on connecting remote teams, is a powerful way to rev up your intelligence engine, for yourself, your team and your organization. Managing the flow of input, insight, and output If there is one key takeaway from this episode, it's that the open/explore/close // diverge/emerge/converge ARC of our own intelligence conversation is input-insight-output.   Srinivas' top tips for building your own personal intelligence engine:   Limit your Input Diversify your input Read books, not articles (they've digested complexity already!) Use a networked tool to capture your smart notes (srivas recommends Mem.ai which I also use!) Reflect and Connect dots regularly Monotask to reduce the cognitive costs of task switching (check out my friends at Caveday and use the code 1STMONTHONE to get month of community-based monotasking support for $1 or use TRYACAVE21 to get your first cave free) Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes, and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders. Links The Unmistakable Creative podcasthttps://podcast.unmistakablecreative.com/ Sara Holoubek on Human Companies and Solving Problems that Matter Three Systems Every Creator Needs to Build by Srinivas Rao You're Not Listening by Kate Murphy The Life-Changing Science of Detecting Bullshit Effortless Output in Roam course by Nat Eliason How to Take Smart Notes by Sönke Ahrens Maximize Your Output course by Srinivas Rao

Leap Like Me
3 Tactics for Getting the Job When Making a Career Pivot

Leap Like Me

Play Episode Listen Later May 16, 2022 24:26


So you've decided to make a  career leap. Now, how do you land that next position? Sure, you can go the traditional route by applying for openings on job boards, but that's not the only way (or the best way) to get a job. There are plenty of effective job searching methods, so let's find the right one for you. In this episode, I'm sharing three different tactics for finding and landing jobs in a new field. I'm explaining how to use your network to your best advantage and how to fill the gaps in your knowledge before you leap. Plus, if you want to go the traditional application route, I've got a few tips for that, too. In this episode, you'll learn... Which factors might be working against you during your career pivot [1:57] Why the traditional job application process isn't always the best approach [4:43] Tips for applying for jobs the traditional way on job boards and listing sites [5:54] Alternative job search tactics for when you get fed up with sending cold applications [8:26] How to fill the gaps in your knowledge before making your leap [9:46] How to search for internal opportunities in your current company [13:34] Why networking is one of the most valuable tools in your career pivot toolbox [16:01] The value of your community during your career pivot [19:58]   If you're considering your own courageous career change, be sure to tune into this episode. Get full show notes and the episode transcript: https://www.lisahoashi.com/leaplikeme/episode26 Links mentioned in this episode… Listen to Episode 23 with Sika Stanton: https://www.lisahoashi.com/leaplikeme/episode23 Built to Last: Successful Habits of Visionary Companies by Jim Collins and Jerry Porras Download my FREE Change Planner: https://www.lisahoashi.com/change-planner

The Leadership Podcast
TLP306: Humbitious: The Power of Low-Ego, High-Drive

The Leadership Podcast

Play Episode Listen Later May 11, 2022 42:54


Dr. Amer Kaissi is an award-winning Professor of Healthcare Administration at Trinity University, Speaker, Executive Coach, and author of Humbitious. A good leader often has a healthy balance of low ego and high ambition. If you're looking to create long-lasting change and longevity in a company, it comes down to balancing the humbitious approach. Amer shares how busy business leaders can experience a sense of profound transcendence, get their ego in check, and practice a bit of humility.   Key Takeaways [2:30] Dr. Amer grew up during the Lebanese civil war and he shares how this profound experience has shaped the way he thinks about leadership today. [6:25] Jim Collins proposed a concept of Level 5 leadership, and this framework shaped a lot of what Dr. Amer's book, Humbitious, is about. [8:35] In the short term, power and ego are very important. However, long-term leadership effectiveness has the humbitious approach. [11:10] The aggressive leader vs. the passive leader. Neither is a good approach, but every leader must find a balance between the two. [15:00] Dr. Amer shares strategies to work through imposter syndrome. [18:55] Genuine humility can be an indicator of a lack of confidence. These leaders need to have their voices heard. [20:45] Humble leaders might not feel the need to step up for themselves, but if you frame it from the advantage of the team, they will begin to understand why it's important to speak up. [27:50] Dr. Amer shares the important impact of love in the workplace. [30:30] It was not too long ago that leaders would give advice to management to never show emotions because it was perceived as weak. Dr. Amer admits this is horrible advice. [31:30] Dr. Amer explores the importance of human touch in the workplace. Leaders are often afraid to have it be seen as an HR complaint. [33:30] We overcomplicate certain topics because we're too afraid to have the conversation. Do you want to touch? Have the conversation. [34:55] Dr. Amer shares what role “transcendence” plays in a leader's emotional wellbeing. [36:10] When you're deep in nature, it can almost feel like your own ego is dissolving. [37:15] Arrogance can make you feel like you're the center of the universe. [39:20] If you want to lead, you have to read. [41:35] Listener challenge: Humility is a strength, not a weakness. It's a superpower when combined with ambition.   Quotable Quotes “Leaders who combine humility with ambition are those who will leave a long-lasting impact.” “Take some time to think about what you've achieved in the last five years. Most people who have imposter thoughts are comparing themselves to an ideal version that's impossible to achieve.” “As we all know as coaches, a strength that's overused becomes a weakness.” “The research was very clear that the NBA teams that touched more and celebrated more ended up succeeding more.” “Pause and reflect on all the things that are bigger than you. That may be nature, but it could also be the whole universe, history, or God.”   Resources Mentioned Theleadershippodcast.com Sponsored by: Darley.com Amerkaissi.com Dr. Amer on LinkedIn Dr. Amer on Twitter Grab Dr. Amer's book: Humbitious: The Power of Low-Ego, High-Drive Leadership Jimcollins.com Jeffreypfeffer.com Leadership: In Turbulent Times by Doris Kearns Goodwin  

The Tim Ferriss Show
#593: Richard Wiseman on Lessons from Dale Carnegie, How to Keep a Luck Diary, Mentalism, The Psychology of the Paranormal, Mass Participation Experiments, NLP, Remote Viewing, and Attempting the Impossible

The Tim Ferriss Show

Play Episode Listen Later May 10, 2022 113:23


Richard Wiseman on Lessons from Dale Carnegie, How to Keep a Luck Diary, Mentalism, The Psychology of the Paranormal, Mass Participation Experiments, NLP, Remote Viewing, and Attempting the Impossible | Brought to you by UCAN endurance products, Headspace easy-to-use app with guided meditations, and Helix Sleep premium mattresses. More on all three below.Richard Wiseman (@richardwiseman) holds Britain's only professorship in the public understanding of psychology at the University of Hertfordshire. He has published over 100 peer-reviewed articles examining the psychology of magic and illusion, the paranormal, luck, and self-help. His books on psychology, which include The Luck Factor: The Scientific Study of the Lucky Mind and 59 Seconds: Think a Little, Change a Lot, have sold more than three million copies worldwide, and his psychology-based YouTube videos have garnered more than 500 million views.Elizabeth Loftus, former president of The Association for Psychological Science, described Richard as “one of the world's most creative psychologists,” and The Independent On Sunday chose him as one of the top 100 people who make Britain a better place to live. In addition to his work in the field of psychology, Richard served as director of The Edinburgh Fringe Festival for eight years.He recently co-authored David Copperfield's History of Magic, and his next book, Psychology: Why It Matters, will be published later this year.Please enjoy!This episode is brought to you by UCAN. I was introduced to UCAN and its unique carbohydrate LIVSTEADY by my good friend—and listener favorite—Dr. Peter Attia, who said there is no carb in the world like it. I have since included it in my routine, using UCAN's powders to power my workouts, and the bars make great snacks. Extensive scientific research and clinical trials have shown that LIVSTEADY provides a sustained release of energy to the body without spiking blood sugar. UCAN is the ideal way to source energy from a carbohydrate without the negatives associated with fast carbs, especially sugar. You avoid fatigue, hunger cravings, and loss of focus.Whether you're an athlete working on managing your fitness or you need healthy, efficient calories to get you through your day, UCAN is an elegant energy solution. My listeners can save 30% on their first UCAN order by going to UCAN.co/Tim.*This episode is also brought to you by Helix Sleep! Helix was selected as the #1 overall mattress of 2020 by GQ magazine, Wired, Apartment Therapy, and many others. With Helix, there's a specific mattress to meet each and every body's unique comfort needs. Just take their quiz—only two minutes to complete—that matches your body type and sleep preferences to the perfect mattress for you. They have a 10-year warranty, and you get to try it out for a hundred nights, risk-free. They'll even pick it up from you if you don't love it. And now, Helix is offering up to 200 dollars off all mattress orders plus two free pillows at HelixSleep.com/Tim.*This episode is brought to you by Headspace! Headspace is your daily dose of mindfulness in the form of guided meditations in an easy-to-use app. Whatever the situation, Headspace can help you feel better. Overwhelmed? Headspace has a 3-minute SOS meditation for you. Need some help falling asleep? Headspace has wind-down sessions their members swear by. And for parents, Headspace even has morning meditations you can do with your kids. Headspace's approach to mindfulness can reduce stress, improve sleep, boost focus, and increase your overall sense of well-being.Go to Headspace.com/Tim for a FREE one-month trial with access to Headspace's full library of meditations for every situation.*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.Sign up for Tim's email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Voice of FinTech
Perspectives on intercultural management and leadership with Elizabeth A. Tuleja, founder of the Intercultural Leader Institute

Voice of FinTech

Play Episode Listen Later May 10, 2022 32:08


Elizabeth A. Tuleja, the founder of the Intercultural Leader Institute, spoke to Rudolf Falat, founder of the Voice of FinTech podcast, about the importance of intercultural management, leadership and communication skills essential for start-ups scaling up out of their home market.In more detail, they covered:  Elizabeth's journey in intercultural management and leadership As defined by Jim Collins in the book Built to last, visionary companies are the ones that outperformed their peers over decades. The key to their success was reliance on the core company ideology, balancing continuity and progress over decades. One of the features is a cult-like culture. Most of these companies are US-headquartered multinationals. So how do American companies handle working with different cultures when they have expanded worldwide? Start-ups often struggle to survive and perhaps don't think about company culture until they grow up. Can you concisely and purposely create a company culture that you want? If yes, what's better and worse, company culture? How do you do business in a world that seems to be in permanent crisis for at least the last two years?  Gender diversity: what can companies' leaders do to improve it further? You wrote a post on LinkedIn recently that acceptance doesn't mean agreement. What does it mean and how do you make that clear across different cultures? Where do you agree with Prof. Gert Hofstede regarding his views on intercultural management, and where do you differ? Recommended further reading: Intercultural Communication for Global Business  - How Leaders Communicate Success. 20 % OFF with SMA10 code What's the best way to reach out and find out more? Follow Elizabeth on Linkedin or check out her website, the Intercultural Leader Institute.

Leadershift
Episode 141 // Level 5 leadership

Leadershift

Play Episode Listen Later May 9, 2022 14:23


Jim Collins, "From good to great", pape du leadership, connu grâce un client Article de 2001 5 niveaux de leadership: - Niveau 1: individu capable (contributeur individuel) - Niveau 2: membre d'équipe (collaboration) - Niveau 3: manager compétent (organisation) - Niveau 4: leader efficace (motivation) - Niveau 5: executive (enduring greatness) "Can a good company become a great company and, if so, how?" Cherché des entreprises qui ont fait un turnaround remarqué. Un des facteurs: level 5 leadership Autres facteurs: - People first, strategy second - Confronter la réalité, croire en la vision - Rouler la pierre jusqu'à ce qu'elle roule toute seule - Se focaliser sur la confluence du potentiel, du marché et de la passion - Accélérateurs technologiques choisis - Discipline: personnes, pensée, action Attendu? Grosse personnalité, charisme Modestie: - Ne parlent pas d'eux - Rendent à César ce qui lui appartient ○ Regardent par la fenêtre pour féliciter ○ Regardent dans le miroir pour critiquer - Attribuent à la chance ce qui doit l'être Volonté: - Tenir le cap sur certains principes - Prendre des risques calculés - Ambition pour l'entreprise, pas pour eux-mêmes - Sélectionnent de très bons successeur.e.s C'est tout. Modestie et volontariat. Et maintenant? - Regardez vos leaders, et allez les féliciter d'être modeste, volontaire, ou les deux - Regardez-vous, et félicitez-vous d'être modeste, volontaire, ou les deux Source: https://hbr.org/2001/01/level-5-leadership-the-triumph-of-humility-and-fierce-resolve-2 Restons en contact, inscrivez-vous à notre newsletter! www.coapta.ch/newsletter Accès gratuit à toutes nos ressources: www.coapta.ch/campus Accès aux archives du podcast: www.coapta.ch/podcast Une production COAPTA, copyright 2020 COAPTA Sàrl Site internet: www.coapta.ch

The Growth Whisperers podcast
#109 Why building SOPs and procedure manuals can be a waste of time

The Growth Whisperers podcast

Play Episode Listen Later May 9, 2022 21:05


Many scaling companies try to capture all their Standard Operating Procedures or SOPs in an effort to do things in a more consistent manner. Unfortunately, this often doesn't work and doesn't produce the intended effect. Many end up with bulky SOPs and procedures that seem 'right' but aren't delivering what the company and the team really need, and the documents become unused, and simply clog up servers. We discuss why building SOPs and procedure manuals can be a waste of time, then why this happens, and what you can do to achieve effective SOPs in your company.   ----- * Do you love The Growth Whisperers and want to see our smiling faces? Subscribe to our YouTube channel. * Do you enjoy our content? Rate our show! * Follow us on Twitter @Evolution_Perth and @lawrenceandco1 Learn more about building enduring great companies. -----   ----- Links: *https://evolutionpartners.com.au/ *https://lawrenceandco.com/ ----- Additional episodes you might enjoy: # 50 Jim Collins Flywheel Concept: How to build unstoppable momentum in your company # 16 Jim Collins # 84 The 7 common strategy mistakes from Michael Porter # 43 The top 7 best practices for weekly meetings  # 69 What is a Topgrading virtual bench and why you need one # 88 The hidden cost of not having a team of all A-Players

Making a Marketer
Evolution of Video Creation with Rob Balasabas

Making a Marketer

Play Episode Listen Later May 7, 2022 30:50


We have said it before and we will say it again - video is HOT! Video has also gone through an evolution, and our guest on this episode has had his finger on the pulse of video strategies for a long time. Rob Balasabas talks through where we've been and where he thinks we're going with video and some really solid strategies we should look at. It's a fun convo - we would love to know what you think! Our guest... Uscreen “Video Entrepreneur” Podcast where he talks to some of the top creators and industry experts about how they've built their businesses using videos.  Rob is a content creator at heart, he publishes tutorial videos and livestreams on his Coffee with Content Creators.” He runs a successful private membership called “CreatorsTV” using the Uscreen platform. When he's not working, Rob is a husband and a dad, loves to drink coffee, and explore new places with his family. Rob's Book Recos: - Undistracted by Bob Goff - Good to Great by Jim Collins ~._.*._.~ We are "Making a Marketer"... in all ways. Check out episode 104 - and please take a minute to follow, rate, & review us on your podcast platform of choice & get each ep. when it drops! https://bit.ly/mamITuneNEW ::: This episode is made possible by Powers of Marketing - emPOWERing amazing podcast experiences & online events ::: ** Our show music is provided by our GIFTED editor, MUSICIAN, Avri. Check out his song, "Too Close"! **

The Tim Ferriss Show
#592: Dennis McKenna — An Ethnopharmacologist on Hallucinogens, Sex-Crazed Cicadas, The Mushrooms of Language, BioGnosis, and Illuminating Obscure Corners

The Tim Ferriss Show

Play Episode Listen Later May 4, 2022 118:50


Dennis McKenna — An Ethnopharmacologist on Hallucinogens, Sex-Crazed Cicadas, The Mushrooms of Language, BioGnosis, and Illuminating Obscure Corners | Brought to you by Athletic Greens all-in-one nutritional supplement, Eight Sleep's Pod Pro Cover sleeping solution for dynamic cooling and heating, and Shopify global commerce platform providing tools to start, grow, market, and manage a retail business. More on all three below.Dennis McKenna (@DennisMcKenna4) has spent more than 40 years researching the interdisciplinary study of Amazonian ethnopharmacology and plant hallucinogens. He has conducted extensive ethnobotanical fieldwork in the Peruvian, Colombian, and Brazilian Amazon.His doctoral research at the University of British Columbia focused on the ethnopharmacology of ayahuasca and oo-koo-he, two tryptamine-based hallucinogens used by indigenous peoples in the Northwest Amazon.He is a founding board member of the Heffter Research Institute and was a key organizer and participant in the Hoasca Project, the first biomedical investigation of ayahuasca used by the UDV, a Brazilian religious group. He is the younger brother of Terence McKenna.From 2000 to 2017, he taught courses on ethnopharmacology as well as Plants in Human Affairs at the Center for Spirituality and Healing at the University of Minnesota. In 2019, in collaboration with colleagues, he incorporated a nonprofit, the McKenna Academy of Natural Philosophy. Currently the Academy has several projects underway, with the most immediate being preparations for an upcoming conference in the UK May 23rd–26th, ESPD55, which will cover a wide range of topics related to psycho-ethnopharmacology. Dennis emigrated to Canada in the spring of 2019 with his wife Sheila and now resides in Abbotsford, British Columbia.Please enjoy!This episode is brought to you by Shopify! Shopify is one of my favorite platforms and one of my favorite companies. Shopify is a platform designed for anyone to sell anywhere, giving entrepreneurs the resources once reserved for big business. In no time flat, you can have a great looking online store that brings your ideas to life, and you can have the tools to manage your day-to-day and drive sales. No coding or design experience required.More than a store, Shopify grows with you, and they never stop innovating, providing more and more tools to make your business better and your life easier. Go to Shopify.com/tim for a FREE 14-day trial and get full access to Shopify's entire suite of features.*This episode is also brought to you by Eight Sleep! Eight Sleep's Pod Pro Cover is the easiest and fastest way to sleep at the perfect temperature. It pairs dynamic cooling and heating with biometric tracking to offer the most advanced (and user-friendly) solution on the market. Simply add the Pod Pro Cover to your current mattress and start sleeping as cool as 55°F or as hot as 110°F. It also splits your bed in half, so your partner can choose a totally different temperature.And now, my dear listeners—that's you—can get $250 off the Pod Pro Cover. Simply go to EightSleep.com/Tim or use code TIM at checkout. *This episode is also brought to you by Athletic Greens. I get asked all the time, “If you could use only one supplement, what would it be?” My answer is usually AG1 by Athletic Greens, my all-in-one nutritional insurance. I recommended it in The 4-Hour Body in 2010 and did not get paid to do so. I do my best with nutrient-dense meals, of course, but AG further covers my bases with vitamins, minerals, and whole-food-sourced micronutrients that support gut health and the immune system. Right now, Athletic Greens is offering you their Vitamin D Liquid Formula free with your first subscription purchase—a vital nutrient for a strong immune system and strong bones. Visit AthleticGreens.com/Tim to claim this special offer today and receive the free Vitamin D Liquid Formula (and five free travel packs) with your first subscription purchase! That's up to a one-year supply of Vitamin D as added value when you try their delicious and comprehensive all-in-one daily greens product.*IMPORTANT DISCLAIMER: The plants and compounds mentioned in this episode are illegal in many countries, and even possession can carry severe criminal penalties. This episode does not constitute medical advice and should not be construed as a recommendation to use psychedelics. There are serious legal, psychological, and physical risks. Psychedelics are not for everyone—they can exacerbate certain emotional problems, and there have been, in very rare cases, fatalities.For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.Sign up for Tim's email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Growth Whisperers podcast
#108 Getting deep monthly reporting right for your business

The Growth Whisperers podcast

Play Episode Listen Later May 2, 2022 27:13


How do you get deep monthly reporting right for your business? If you only skim financial and performance results on a monthly basis, you're missing an opportunity to course-correct, learn and improve on what you're doing.  Instead, teams should go line-by-line through financial statements, KPIs and Priorities monthly to deep dive into results and look for any trends or problems that may require action. We discuss why it matters and how to do it.   ----- * Do you love The Growth Whisperers and want to see our smiling faces? Subscribe to our YouTube channel. * Do you enjoy our content? Rate our show! * Follow us on Twitter @Evolution_Perth and @lawrenceandco1 Learn more about building enduring great companies. -----   ----- Links: *https://evolutionpartners.com.au/ *https://lawrenceandco.com/ ----- Additional episodes you might enjoy: # 50 Jim Collins Flywheel Concept: How to build unstoppable momentum in your company # 16 Jim Collins # 84 The 7 common strategy mistakes from Michael Porter # 43 The top 7 best practices for weekly meetings  # 69 What is a Topgrading virtual bench and why you need one # 88 The hidden cost of not having a team of all A-Players

Breaking Down Boxes
Start Climbing

Breaking Down Boxes

Play Episode Listen Later May 2, 2022 46:13


Welcome to Breaking Down Boxes. We have compelling conversations with entrepreneurs in the packaging space. In this episode Hosts Gene Marino, Akers Packaging, and Joe Morelli, Huston Patterson Printers & Lewisburg Printing Company, come to you from the AICC 2022 Spring Meeting. They share their stories about the human side of leadership, the Entrepreneurial Operating System (EOS) & other frameworks, and continuity in leadership. The hosts also discuss combining company cultures and what to do when staring up a mountain of to-dos. Resources EOS Questions What are your core values? What is your core focus? What is your 10-year target? What is your three-year picture? What is your one-year plan? What are your quarterly priorities? What is your marketing strategy? What are your issues? Radial Equity https://www.radialequity.com/ (https://www.radialequity.com/) The Traction Group https://www.thetractiongroup.com/ (https://www.thetractiongroup.com/) Good to Great series by Jim Collins https://www.amazon.com/Good-to-Great-6-book-series/dp/B082KFXTV6 (https://www.amazon.com/Good-to-Great-6-book-series/dp/B082KFXTV6) In the next episode hear from Jeff Pallini, Fosber North America, about taking chances, putting the customer first, and building a company culture that people want to be a part of. New episodes drop the first Monday of every month. Remember to rate, review, and subscribe! This podcast is brought to you by AICC, The Independent Packaging Association. Learn more at www.AICCbox.org.

Leap Like Me
Why You Should Define Your Vision Before Your Career Leap

Leap Like Me

Play Episode Listen Later May 2, 2022 21:03


Do you know what you want out of your next career move? It might seem like an impossibly big question, but defining your vision for the future is the best thing you can do for your life and career. Not only does it give you a map for your next move, but it also helps you identify the right opportunities and take them with confidence. In this episode, I'm explaining why you should start your leap with a clear vision of your ideal career and life. I'm walking you through the process of defining your vision and sharing a bit about how this strategy has impacted my own career. Plus, I'm talking about the real, practical benefits of keeping your vision at the forefront of your mind and using it to make all your decisions. In this episode, you'll learn... How I came to find this strategy for achieving big changes in my life [1:21] What it means to define your “vision” for your career and life [3:33] Why everyone knows what they want, even if they can't put it into words yet [4:08] How to overcome negative thoughts and mindset blocks as you craft your vision [5:46] How the idea of a “dream job” can actually be harmful to your career search [7:08] How to get started with your career vision today [8:38] The practical benefits of visioning and how it can change your daily life [10:19] How visioning helps you recognize and jump on new opportunities [12:19] What having a vision has taught me in my own life and career [15:19] Why you should set “big, hairy, audacious goals” in your business [16:10]   If you're considering your own courageous career change, be sure to tune into this episode. Get full show notes and the episode transcript: https://www.lisahoashi.com/leaplikeme/episode24  Links mentioned in this episode… Listen to Episode 23 with Sika Stanton: https://www.lisahoashi.com/leaplikeme/episode23 Built to Last: Successful Habits of Visionary Companies by Jim Collins and Jerry Porras Download my FREE Change Planner: https://www.lisahoashi.com/change-planner

The Tim Ferriss Show
#591: Tom Morello of "Rage Against the Machine" Fame — Fear{less} with Tim Ferriss

The Tim Ferriss Show

Play Episode Listen Later Apr 29, 2022 58:49


Welcome to another episode of The Tim Ferriss Show, where it is my job to deconstruct world-class performers to tease out the routines, habits, et cetera that you can apply to your own life.You'll get plenty of that in this special episode, which features my interview with Tom Morello from my 2017 TV Show Fear{less}. The “less” is in parentheses because the objective is to teach you to fear less, not to be fearless.Fear{less} features in-depth, long-form conversations with top performers, focusing on how they've overcome fears and made hard decisions, embracing discomfort and thinking big.It was produced by Wild West Productions, and I worked with them to make both the video and audio available to you for free, my dear listeners. You can find the video of this episode on YouTube.com/TimFerriss, and eventually you'll be able to see all episodes for free at YouTube.com/TimFerriss.Spearheaded by actor/producer and past podcast guest Vince Vaughn, Wild West Productions has produced a string of hit movies including The Internship, Couples Retreat, Four Christmases, and The Break-Up.In 2020, Wild West produced the comedy The Opening Act, starring Jimmy O. Yang and Cedric The Entertainer. In addition to Fear{less}, their television credits include Undeniable with Joe Buck, ESPN's 30 for 30 episode about the '85 Bears, and the Netflix animated show F is for Family.Please enjoy!*This episode is brought to you by “5-Bullet Friday,” my very own email newsletter that every Friday features five bullet points highlighting cool things I've found that week, including apps, books, documentaries, gadgets, albums, articles, TV shows, new hacks or tricks, and—of course—all sorts of weird stuff I've dug up from around the world.It's free, it's always going to be free, and you can subscribe now at tim.blog/friday.*For show notes and past guests, please visit tim.blog/podcast.Sign up for Tim's email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Tim Ferriss Show
#590: Tony Fadell of iPod, iPhone, and Nest Fame — Stories of Steve Jobs on “Vacation,” Product Design and Team Building, Good Assholes vs. Bad Assholes, Investing in Trends Before They Become Trends, The Hydrogen Economy, The Future of Batteries, a

The Tim Ferriss Show

Play Episode Listen Later Apr 27, 2022 112:26


Tony Fadell of iPod, iPhone, and Nest Fame — Stories of Steve Jobs on “Vacation,” Product Design and Team Building, Good Assholes vs. Bad Assholes, Investing in Trends Before They Become Trends, The Hydrogen Economy, The Future of Batteries, and More | Brought to you by LinkedIn Marketing Solutions marketing platform with ~770M users, LMNT electrolyte supplement, and Eight Sleep's Pod Pro Cover sleeping solution for dynamic cooling and heating. More on all three below.Tony Fadell (@tfadell) is an active investor and entrepreneur with a 30+ year history of founding companies and designing products that profoundly improve people's lives. As the principal at Future Shape, a global investment and advisory firm coaching engineers and scientists working on foundational deep technology, he is continuing to help bring technology out of the lab and into our lives. Currently, Future Shape is coaching 200+ startups innovating game-changing technologies. Tony began his career in Silicon Valley at General Magic, the most influential startup nobody has ever heard of. He is the founder and former CEO of Nest, the company that pioneered the “Internet of Things” and created the Nest Learning Thermostat. Tony was the SVP of Apple's iPod Division and led the team that created the first 18 generations of the iPod and the first three generations of the iPhone. Throughout his career, Tony has authored more than 300 patents. In May 2016, TIME named the Nest Learning Thermostat, the iPod, and the iPhone as three of the “50 Most Influential Gadgets of All Time.” His new book is Build: An Unorthodox Guide to Making Things Worth Making. Please enjoy!This episode is brought to you by LinkedIn Marketing Solutions, the go-to tool for B2B marketers and advertisers who want to drive brand awareness, generate leads, or build long-term relationships that result in real business impact.With a community of more than 770 million professionals, LinkedIn is gigantic, but it can be hyper-specific. You have access to a diverse group of people all searching for things they need to grow professionally. LinkedIn has the marketing tools to help you target your customers with precision, right down to job title, company name, industry, etc. To redeem your free $100 LinkedIn ad credit and launch your first campaign, go to LinkedIn.com/TFS!*This episode is also brought to you by Eight Sleep! Eight Sleep's Pod Pro Cover is the easiest and fastest way to sleep at the perfect temperature. It pairs dynamic cooling and heating with biometric tracking to offer the most advanced (and user-friendly) solution on the market. Simply add the Pod Pro Cover to your current mattress and start sleeping as cool as 55°F or as hot as 110°F. It also splits your bed in half, so your partner can choose a totally different temperature.And now, my dear listeners—that's you—can get $250 off the Pod Pro Cover. Simply go to EightSleep.com/Tim or use code TIM at checkout. *This episode is also brought to you by LMNT! What is LMNT? It's a delicious, sugar-free electrolyte drink mix. I've stocked up on boxes and boxes of this and usually use it 1–2 times per day. LMNT is formulated to help anyone with their electrolyte needs and perfectly suited to folks following a keto, low-carb, or Paleo diet. If you are on a low-carb diet or fasting, electrolytes play a key role in relieving hunger, cramps, headaches, tiredness, and dizziness.LMNT came up with a very special offer for you, my dear listeners. For a limited time, you can claim a free LMNT Sample Pack—you only cover the cost of shipping. For US customers, this means you can receive an 8-count sample pack for only $5. Simply go to DrinkLMNT.com/Tim to claim your free 8-count sample pack.*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.Sign up for Tim's email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Navigating the Customer Experience
164: Delivering Quality Service through Mobile Applications with Eric Vermillion

Navigating the Customer Experience

Play Episode Listen Later Apr 26, 2022 21:02


Eric Vermillion is the CEO of Helpshift, a San Francisco based company that develops mobile customer support software that helps companies provide better customer support in mobile apps. Before Helpshift, Eric was instrumental in advancing BlueCat to one of Canada's most notable software exits, and also helped grow revenue at NICE Systems to over $1 Billion. He has also held sales and leadership roles at PTC, Tecnomatix and Triad Systems Corporation. Eric holds a Bachelor's degree in management from Purdue University.   Questions   We like to give our guest an opportunity to do their own introduction in their own words, can you just tell us a little bit about how you got to where you are today? Can you tell us a little bit about what Helpshift does? Do you see mobile applications advancing even more in the whole development of customer experience on a global level? Or do you find people are looking for more opportunities where they can have more face-to-face interactions and less interaction with the digital or the technological side of things? Metaverse, there are a lot of people who still have a little bit of apprehension in relation to that whole emergence of that, what it represents, how to interface with it. What are your thoughts on that? Do you think it's something that will become the norm? How do you think people can adjust to it feeling more comfortable because it's so different and generally speaking, human beings just don't adjust to change very readily. Could you share with us what's the one online resource, tool, website, or app that you absolutely can't live without in your business? Could you also share with our audience, maybe one or two books that have had the biggest impact on you? It could be a book that you read recently, or even one that you read a long time ago, but it still has impacted you in a very great way. We have a lot of listeners who are business owners and managers, who feel they have great products and services, but they lack the constantly motivated human capital. If you were sitting across the table from that person, what's the one piece of advice that you would give them to have a successful business? What's the one thing that's going on in your life right now that you're really excited about - either something you're working on to develop yourself or your people. Where can listeners find you online? Do you have a quote or a saying that during times of adversity or challenge, you will tend to revert to this quote, it kind of helps to get you back on track if for any reason you got derailed or just kind of helps to get you back refocused.   Highlights   Eric's Journey   Eric shared that he spent his entire career in the world of software, pretty good chunk of it on the sales end of things. He kind of got lucky coming out of Purdue University, when all his friends were taking jobs at places like John Deere and Caterpillar and Anderson Consulting, I found the Bay area software company to join and kind of fell in love with technology and software. So, he's spent his career helping people use technology to create value. And he's spent a big chunk of it in the world of customer service, he was at NICE for 8 years and got to be a part of things when kind of this whole omni channel trend happened. After he left NICE, he did a couple of other software plays in the world of identity management and IT security with blue cat, he found his way back and spent the last 3 years in Helpshift trying to really redefine what good customer service looks like for mobile apps and using more mobile devices more effectively.   What Does Helpshift do?   When asked about what Helpshift does, Eric shared that if you think of the your mobile phone, you probably engage with a lot of mobile apps on a day to day basis. Most people do and that's a trend that is rapidly increasing. They help brands use that mobile app to create essentially an orchestration tool for consumers to drive a very elegant customer experience. So, when you're in the mobile app you got typically it's the mobile app knows who you are, there's some context to the situation. And so, their customers are able to really provide their consumers with a much more elegant logical flow within the mobile app, allowing them to really self-serve much more effectively and by the time they actually get to an agent or human if they need to, because it's a more complex problem, or they're a blue-chip customer. A lot of the problems already been solved, the context is there for the agents, so they can become a bit more like a concierge or a personal assistant than then the traditional view of what we would think of as a customer service agent.   Mobile Applications Advancing to Develop Customer Experience   Me: Do you see mobile applications advancing even more in the whole development of customer experience on a global level? Or do you find people are looking for more opportunities where they can have more face-to-face interactions and less interaction with the digital or the technological side of things?   Eric stated that those are two separate interesting questions. He thinks after what we've all been through in the last couple of years with COVID, he'd be surprised if there's anyone in the world that isn't craving a little bit more face-to-face interaction. So, he does think people want that, but he's not sure that customer service is the place where they're striving for more kind of face to face, human to human interaction.   People are busy, people's schedules have changed and evolved a lot over the last couple of years, people tend to do a lot more working remotely, they tend to have schedules that are not very standard and typical, so they want to be able to find resolution to their problems whenever they want, wherever they want, at whatever time of day they want and that's something that he thinks companies are going to have to continue to adapt to.   And one thing that we know is true is that there were 2 million mobile apps that were created last year and there'll be more than that that are created this year. People tend to carry their mobile device with them, all the time 24/7, for most of us it's sitting next to our bed even at night. And so, it is this tool that's on our person 24 hours a day and when used properly, it can be an incredibly powerful tool for accessing support and creating a support engagement that really fits your needs and your schedule as a consumer, whenever and wherever you want.   He also thinks that when you think about some of the other trends that are going on in the world, like the emergence of this thing, everyone's calling the metaverse, other kind of distributed commerce technologies, like blockchain and web3, and other digital commerce trends that are happening in the world, most of those actually are accessed through mobile devices and through mobile apps as well. So, it's a trend that he thinks would be hard to find any reason that it's not going to continue to grow and kind of grow exponentially.   Metaverse, How Can People Adjust to it Feeling More Comfortable Because It's So Different   Me: I'm glad you mentioned the metaverse, because there are a lot of people who still have a little bit of apprehension in relation to that whole emergence of that, what it represents, how to interface with it. What are your thoughts on that? Do you think it's something that will become the norm? How do you think people can adjust to it feeling more comfortable because it's so different and generally speaking, human beings just don't adjust to change very readily.   Eric stated that all very good and fair points. He thinks that a lot of people's view of the metaverse is driven by the images, or the headlines that they see about broken virtual reality experiences, they think the metaverse as kind of a 3D VR kind of gaming environment and to a certain extent, it largely is in 2022, but the evolution of it is happening very, very fast.   And for him, he envision this world, not so many years from now, the technology is there to make this happen right now, where maybe he has a meeting with someone who is sitting in Japan, speaks only Japanese, someone who's in Brazil that speaks only Portuguese, someone in France who speaks only French, and himself in a room having a meeting, in a virtual environment in real time collaborating on some project where they all understand each other, and they can effectively communicate and collaborate in a way, that's just not possible today, and kind of a purely physical world.   And so, he thinks there's just so many applications for it like that really impacted us in a positive way, in a professional environment, in an educational environment, from a healthcare perspective that gets taken granted a lot today when people just think of the metaverse is kind of this scary 3D video game. And all of those things that he just described, of course, are also going to have commerce that comes alongside of them and ownership and digital rights that around and a lot of that is being handled today or will likely be handled through blockchain technology.   And so, you have this kind of parallel digital existence that happens with all of this commerce, would be naive to think that that's not going to create a lot of support issues and a lot of support challenges. And jumping from that world, out into the more physical world to pick up the phone and make a phone call or send someone an email is highly impractical when you think about it. So, he thinks support tools are going to have to evolve as well to be able to handle some of those changes.   App, Website or Tool that Eric Absolutely Can't Live Without in His Business   When asked about an online resource that he cannot live without in his business, Eric stated that it's probably pretty boring, but he spent a big chunk of his day in G Suite, from kind of managing the calendar to all the collaboration that happens over the tools. So that's a pretty boring one because they spend a lot of time talking about mobile apps, he would maybe add a bonus that he travels a lot and he'd really struggle if he didn't have his American Airlines app, that's kind of how he gets from place to place anymore. So that's one that he tends to use a great deal as well.   Books that Have Had the Biggest Impact on Eric   When asked about books that have had the biggest impact, Eric stated that he's a big fan of Good to Great: Why Some Companies Make the Leap and Others Don't by Jim Collins, that's just that's one of those timeless books, the concept of the whole hedgehog principle and really having that one thing that you're laser focused on, and the whole organization is laser focused on, that you want to be known for. As well as the concept of having the right people on the bus, even if you don't know where they will sit. Those are just concepts that resonates with him very well with him, and philosophies that he tends to use and in his own management style.   On a more kind of non-business level, he's a big fan of Bob Goff as well. He's got a very fascinating story. His first book, which is called Love Does: Discover a Secretly Incredible Life in an Ordinary World, is still his favourite of the ones that he's written. He's written a few since that he thinks that was probably 10 years old at this point. But he tends to really love experiences, he thinks Bob does a great job sharing interesting experiences and the lessons you can take from each one in an extremely interesting way.   Advice for Business Owners and Managers to Have a Successful Business   Me: We have a lot of listeners who are business owners and managers, who feel they have great products and services, but they lack the constantly motivated human capital. If you were sitting across the table from that person, what's the one piece of advice that you would give them to have a successful business?   Eric stated that you know that you're a coach, you're not just a manager. He saw this clip in the last few days of Nick Saban, the Alabama football coach that's highly regarded and very well known. He stepped in and prevented a player from sharing a piece of cake with another player. So, they have this spring game every year, where they play against their own teammates, and the losing team gets beans and franks and the winning team gets a steak dinner with chocolate cake. And the winning teammate wanted to share a piece of cake with his really good friend that was on the losing team and Saban saw it and shut it down.   And he just loves that because losing hurts, and it should hurt and that's how you know you don't want to do it anymore. And he thinks people sometimes need to realize that they have an obligation as a leader, as a manager, to also be a coach and not just a manager. His job is really to help everyone who works for him to perform at a high level, and to help prepare them for their next job or even help them get their next job. And he thinks too many managers forget that often. And you can't buy your way out of that responsibility no matter how much you're paying for someone.   And then in this world where human capital and good human capital is very hard to come by, and often very expensive, losing sight of that responsibility to really coach and help a person be prepared for whatever's next, it's one of those things you take for granted if you're just trying to sometimes pay top dollar for people because you think that'll automatically make them the best at things, which is not the case.   Me: I totally agree. One of the things that we talk about a lot as well as a customer service trainer is that the most important role of the leader is to grow and develop people because as you mentioned before, you want to have people around you who are robust, who are efficient, who are intrinsically motivated to do what they're employed to do, but at the same time, they feel like they have some purpose and for them to feel like they have some purpose, they have to feel like they're a part of a bigger goal other than collecting a salary. So, I do quite agree with you that leaders are coaches even though a lot of them may not look at themselves as a coach, I like that phrase that you put it as.   What Eric is Really Excited About Now!   Eric shared that from a people perspective, the pandemic has created a lot of confusion around what work looks like and you hear a lot of companies talking about they're going to be remote only or they're going to be office only or they're going to be hybrid or like lots of different things that people are calling this thing. He spent most of his career as a remote employee and it's hard, it is not something that there's a kind of a playbook or a handbook out there to do. And it was harder before Zoom and messaging and always available internet, but it's still hard.   And he believes very strongly that companies need to have a framework for expectations and that's something that they've been continuing to work on a lot as a company. Expectations on what's expected of you as an employee, and that is independent of physical location, that is just what's expected of you as an employee, he doesn't really care where you sit, if you're doing those things, he doesn't care where you sit. He doesn't care if you're physically in an office or remote. If you're following those guidelines and principles of what they stand for as an organization and using the technology to do that, if you're doing it like that, he doesn't really care where you work from. He thinks a lot of companies think that they can kind of hand you a bag of cool technology and software, and it will make you a great remote worker but it just unfortunately doesn't always work that way, you have to teach people what's expected, inspect it regularly and then drag them back into the office when it's too hard or people are just not able to kind of cope with that very unstructured environment that you have at home, not everyone can do it. And frankly, not everyone wants to and so that's professionally.   On a personal level, he did get a Peloton a few months ago so he's been loving that and trying to take off his own COVID-19.   Where Can We Find Eric Online   Website - www.helpshift.com/ LinkedIn – Helpshift LinkedIn – Eric Vermillion   Quote or Saying that During Times of Adversity Eric Uses   When asked about a quote or saying that he tends to revert to, Eric shared that his favourite quote is the Wayne Gretzky quote, or at least he thinks it's widely attributed to Wayne Gretzky, which is “You miss 100% of the shots you don't take.”   Me: All right. And that's a good one. How do you think people can apply that in this whole environment that we're operating in? As you mentioned, we're emerging out of this global pandemic, even though we're not fully emerged out of it, people are trying to just kind of get their life back into some form of semblance. So, with all of that in play and there's also I think a lot of people are still experiencing a lot of fear and anxiety because they don't know what to expect. How do you think that quote can help people to really raise the bar?   Eric stated that he thinks it can be a motivating factor for you. He's definitely a person that's fairly easily amused and he's very much an experience person, he doesn't particularly care about stuff and things, and he thinks for a lot of people over the last couple of years, they've had to figure out more interesting ways to entertain themselves versus going out and kind of buying stuff and looking more for satisfaction through material things. Every day is really a new opportunity to learn something, pain tends to create intelligence, practice creates perfection and that kind of galvanizes you.   He thinks that every person that he meets is a new lesson, every person that he has had an opportunity to help in some way is literally currency for him, it makes him feel wealthy, even if it doesn't add a penny to his own bank account. And every time he gets a chance to experience a new city or a new restaurant, or make a new friend, it makes him feel wealthier than the day before. And he think that's one of those things that every one of us can remember, every one of us that's above ground and breathing has all those opportunities every single day to like add those experiences, add those things that do make you wealthier in a non-monetary way, and never miss a chance to take one of those shots and being aware of that he thinks is an incredibly motivating thing.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners   Links Good to Great: Why Some Companies Make the Leap and Others Don't by Jim Collins Love Does: Discover a Secretly Incredible Life in an Ordinary World by Bob Goff   The ABC's of a Fantastic Customer Experience   Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.”   The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

The Growth Whisperers podcast
#107 The trap of thinking software is management

The Growth Whisperers podcast

Play Episode Listen Later Apr 25, 2022 21:29


There's a trap that leaders can fall into, thinking that software can replace the important role to manage people.  There is no substitute for leaders managing and leading people. But, some software companies might advocate that their product will remove or reduce the need to manage and lead people. And this could come with a set of second-order consequences that affect employee engagement and retention. Software is fantastic at automating processes, but cannot replace human to human interactions. Also, we discuss the line between automating menial tasks and managing people to be more effective.     ----- * Do you love The Growth Whisperers and want to see our smiling faces? Subscribe to our YouTube channel. * Do you enjoy our content? Rate our show! * Follow us on Twitter @Evolution_Perth and @lawrenceandco1 Learn more about building enduring great companies. -----   ----- Links: *https://evolutionpartners.com.au/ *https://lawrenceandco.com/ ----- Additional episodes you might enjoy: # 50 Jim Collins Flywheel Concept: How to build unstoppable momentum in your company # 16 Jim Collins # 84 The 7 common strategy mistakes from Michael Porter # 43 The top 7 best practices for weekly meetings  # 69 What is a Topgrading virtual bench and why you need one # 88 The hidden cost of not having a team of all A-Players

The Tim Ferriss Show
#589: In Case You Missed It: March 2022 Recap of The Tim Ferriss Show

The Tim Ferriss Show

Play Episode Listen Later Apr 25, 2022 45:13


Welcome to another episode of The Tim Ferriss Show, where it is my job to deconstruct world-class performers to tease out the routines, habits, et cetera that you can apply to your own life. This is a special inbetweenisode, which serves as a recap of the episodes from last month. It features a short clip from each conversation in one place so you can easily jump around to get a feel for the episode and guest.Based on your feedback, this format has been tweaked and improved since the first recap episode. For instance, @hypersundays on Twitter suggested that the bios for each guest can slow the momentum, so we moved all the bios to the end. See it as a teaser. Something to whet your appetite. If you like what you hear, you can of course find the full episodes at tim.blog/podcast. Please enjoy! ***Timestamps:Morgan Housel: 00:01:42Matt Mullenweg: 00:09:18Susan Cain: 00:15:35Mark Zuckerberg: 00:26:26Stewart Copeland: 00:30:35***Full episode titles:Morgan Housel — The Psychology of Money, Picking the Right Game, and the $6 Million JanitorTim Ferriss and Matt Mullenweg in Antarctica: Exploring Personal Fears, Bucket Lists, Facing Grief, Crafting Life Missions, and Tim's Best Penguin ImpressionsSusan Cain on Transforming Pain, Building Your Emotional Resilience, Exploring Sufi Wisdom, Tapping into Bittersweet Songs, and Seeking the Shards of Light Mark Zuckerberg on Long-Term Strategy, Business and Parenting Principles, Personal Energy Management, Building the Metaverse, Seeking Awe, the Role of Religion, Solving Deep Technical Challenges (e.g., AR), and MoreRock and Roll Hall of Famer Stewart Copeland — Fear{less} with Tim Ferriss***For show notes and past guests, please visit tim.blog/podcast.Sign up for Tim's email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Balaji Srinivasan, Sarah Silverman, Dr. Andrew Huberman, Dr. Michio Kaku, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Beer and Business
The Mirror and the Window

Beer and Business

Play Episode Listen Later Apr 23, 2022 7:58


The concept of the mirror and the window is a brilliant concept from author Jim Collins. Support our sponsors! www.orangecatmktg.com www.linecreekbrewing.com

The Tim Ferriss Show
#588: A.J. Jacobs — How to Be Less Furious and More Curious

The Tim Ferriss Show

Play Episode Listen Later Apr 22, 2022 89:25


A.J. Jacobs — How to Be Less Furious and More Curious | Brought to you by LinkedIn Jobs recruitment platform with 770M+ users, Helix Sleep premium mattresses, and Headspace easy-to-use app with guided meditations. More on all three below.A.J. Jacobs (@ajjacobs) is a bestselling author, journalist, and human guinea pig. He has written four New York Times bestsellers, including The Year of Living Biblically (for which he followed all the rules of the Bible as literally as possible) and Thanks a Thousand (for which he went around the world and thanked every person who had even the smallest role in making his morning cup of coffee possible). He has given four TED talks with a combined 10M+ views. He contributes to NPR and The New York Times and wrote the article “My Outsourced Life,” which was featured in The 4-Hour Workweek. He was once the answer to one down in The New York Times crossword puzzle. You can find my 2016 interview with A.J. at tim.blog/aj. His new book is The Puzzler: One Man's Quest to Solve the Most Baffling Puzzles Ever, from Crosswords to Jigsaws to the Meaning of Life.Please enjoy!This episode is brought to you by LinkedIn Jobs. Whether you are looking to hire now for a critical role or thinking about needs that you may have in the future, LinkedIn Jobs can help. LinkedIn screens candidates for the hard and soft skills you're looking for and puts your job in front of candidates looking for job opportunities that match what you have to offer.Using LinkedIn's active community of more than 770 million professionals worldwide, LinkedIn Jobs can help you find and hire the right person faster. When your business is ready to make that next hire, find the right person with LinkedIn Jobs. And now, you can post a job for free. Just visit LinkedIn.com/Tim.*This episode is also brought to you by Helix Sleep! Helix was selected as the #1 overall mattress of 2020 by GQ magazine, Wired, Apartment Therapy, and many others. With Helix, there's a specific mattress to meet each and every body's unique comfort needs. Just take their quiz—only two minutes to complete—that matches your body type and sleep preferences to the perfect mattress for you. They have a 10-year warranty, and you get to try it out for a hundred nights, risk free. They'll even pick it up from you if you don't love it. And now, Helix is offering up to 200 dollars off all mattress orders plus two free pillows at HelixSleep.com/Tim.*This episode is also brought to you by Headspace! Headspace is your daily dose of mindfulness in the form of guided meditations in an easy-to-use app. Whatever the situation, Headspace can help you feel better. Overwhelmed? Headspace has a 3-minute SOS meditation for you. Need some help falling asleep? Headspace has wind-down sessions their members swear by. And for parents, Headspace even has morning meditations you can do with your kids. Headspace's approach to mindfulness can reduce stress, improve sleep, boost focus, and increase your overall sense of well-being.Go to Headspace.com/Tim for a FREE one-month trial with access to Headspace's full library of meditations for every situation.*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.Sign up for Tim's email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.