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Denise Chadwick Wright is an award winning healthcare executive and visionary leader with more than 25 years of transformative experience in senior healthcare. A licensed nursing home administrator and accomplished operator, she has led organizations through growth, transformation, and sustainable excellence, while keeping one purpose at the center: ensuring older adults receive compassionate, high quality care that honors dignity, independence, and purpose.https://www.seniorcareauthority.com/resources/boomers-today/
1 source · Aug 13, 2026 The Willow Valley podcast highlights the upcoming September 15th opening of a new Memory Center designed to revolutionize dementia care. Hosted by Don Healin, the discussion features Mission Director Lauren Renehan and Home Life Administrator Julie Waters, who explain a holistic social model of assisted living. This innovative approach focuses on small households of ten residents supported by care partners who prioritize companionship and engagement over purely clinical tasks. The center aims to reduce the stigma surrounding cognitive decline by offering extensive educational resources and support groups for both families and the community. By shifting away from archaic medical regulations, the facility provides a supportive environment that emphasizes brain health and social connection through every stage of the disease.
Senior housing investing is drawing capital as demographics tighten the supply of beds. Rod Khleif hosts Lifetime Cashflow Through Real Estate Investing, and his coaching students own more than 305,000 multifamily units. He joins Alternative Investing Advantage host Alex Perny to explain why he has moved part of his focus into assisted living and memory care.Key Points:- Roughly 10,000 people a day turn 80 in this country, and Rod says construction is running at about 4 percent of projected need. The gap is the thesis.- Distressed multifamily is trading below replacement cost. Operators who bought in 2021 through 2023 on adjustable or bridge debt now face maturities they cannot refinance or sell into.- Debt service coverage is the constraint lenders care about. With sales down sharply and rates elevated, many owners are caught between refinancing they cannot qualify for and a sale they do not want.- Assisted living underwrites differently than apartments. Payroll, food, and management costs scale with resident count and level of care, which makes the pro forma more complex than a unit-based model.- The operator determines the outcome. Rod does the real estate and partners on care, and he screens for track record, complaint history, systems, and staff culture.Chapters:00:00 Introduction: senior housing and commercial real estate01:09 How Rod Khleif got into real estate and what 2008 taught him04:57 Why multifamily is in distress right now07:50 Finding distressed deals and raising capital11:37 Debt service coverage and the lending environment14:20 The demographic case for assisted living18:00 Independent living, assisted living, and memory care22:31 How to evaluate a senior housing property26:57 Vetting operators and common mistakes31:19 Where operational failures create opportunity33:56 How to connect with Rod KhleifSubscribe to our YouTube channel and join our growing community for new videos every week.If you are interested in being a podcast guest speaker or have questions, contact us at Podcast@AdvantaIRA.com.Learn more about our guest, Rod Khleif: https://rodkhleif.com/Learn more about Advanta IRA: https://www.AdvantaIRA.com/ https://podcasters.spotify.com/pod/show/advanta-ira https://www.linkedin.com/company/Advanta-IRA/ https://twitter.com/AdvantaIRA https://www.facebook.com/AdvantaIRA/ https://www.instagram.com/AdvantaIRA/#SeniorHousing #CommercialRealEstate #AssistedLiving
What if the biggest threat to your healthcare organization isn't competition or reimbursement rates — it's the moment one of your team members decided that the policy was more important than the person in front of them? In this episode, Jamie sits down with Matt Staub, CEO of Your Health, to explore the timeless "Give 'Em the Pickle" philosophy — born in a burger joint, but almost perfectly designed for healthcare. Matt and Jamie unpack the four pillars of the pickle framework — service, attitude, consistency, and teamwork — and trace each one directly into the reality of patient care, care team dynamics, and organizational culture. Video LinkGive Em The Pickle Youtube Video What you'll hear in this episode: Why charging a loyal customer 75 cents for extra pickles is the same mistake healthcare makes every day — and how the Ritz Carlton's $2,500 employee empowerment policy points to a better way How attitude isn't just a soft skill — it's the infrastructure of every patient interaction, including the ones where you're already having a bad day Why mistakes in healthcare aren't failures — they're invitations, and the patients who complained and felt heard often become your fiercest advocates What real consistency looks like in care delivery: not doing the same thing robotically, but doing ordinary things extraordinarily well, every single time How teamwork in healthcare means every person in the organization — from the CEO to the community health worker — has a role in whether the patient feels seen and served This episode will challenge you to look at service not as a department or a satisfaction score, but as the very soul of what your organization stands for. Give 'em the pickle.
Welcome to the first Monday Marketing Tip of the series. If you've ever asked "how do I get residents" or "how do I get good staff," Tiffany's got a reframe for you: both of those questions are really the same question. They're both marketing.In this episode, Tiffany breaks down the four audiences every senior living owner and operator is marketing to, whether they realize it or not: future staff, caregiving families, future residents, and referral sources. She walks through a real story about an executive director who turned holiday gestures into a culture staff didn't want to leave, and gives you a simple four-column exercise to run this week to define exactly why someone should choose you.What you'll learn:Why hiring and occupancy are both marketing problems, not separate departmentsHow to identify your differentiating factor for four distinct audiencesA real example of culture-building that cost almost nothing and meant everythingThe three-part messaging framework: why, execution, and what it means to themThis week's homework: the four-column exercise you can start todayTry this week: Grab a sheet of paper. Four columns: future staff, caregiving families, future residents, referral sources. List three to five reasons someone should choose you in each column, then craft your messaging around why, what you do, and what it means to them.If you want to go deeper on building out your marketing and sales process, Tiffany's Occupancy Growth Village is open for a free seven-day preview, with founder-rate access while it lasts.Take what you need, share what helps, and come back for more.Stop by The Village and say hello: https://www.skool.com/the-occupancy-growth-village-1451/aboutSend questions for Ask Me Anything episodes!Support the showLooking for a mentor to receive more tips on growing occupancy and revenue? Join the Facebook Group for FREE monthly trainings . Click Here For FB GroupSubscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT PageBookmark the Impact Hub website to your browser for continual updates, new resources and LIVE workshops available to you. Click Here For Start With Occupancy website.
Most nursing home administrators don't realize they're sitting on one of the most underutilized revenue streams in all of Medicare — and until someone shows up and tells them what it's worth, they never will. In this episode, Scott Middleton — founder and Chief Disruption Officer of Your Health — calls in from the road as he travels across rural Georgia on a multi-day facility tour, fresh off completing a major merger with TCPA. What follows is an unfiltered, on-the-ground breakdown of two transformational opportunities Scott is actively building: chronic care management (CCM) reimbursement and ACO cost savings — and the very specific reasons most of the industry is getting both wrong. In this episode, you'll hear: Why Medicare already pays $65/hour for care management performed by nurses, community health workers, and social workers — and how Your Health is now contracting with nursing home facilities to perform it, paying them up to $100 per patient per month The "Fuse" platform — a communication and documentation tool that routes care management notes directly into billing-ready buckets, syncing with point-of-care software so the minutes get captured and billed automatically How ACO risk scores work, why Your Health's scores have grown 30% under their current plan, and what failing to see hospice patients could cost the organization — up to $22 million in a single year The $4,800 per patient per year problem: how one physician in their network was quietly rated one of the worst under the ACO model simply because his patients were going home without any follow-up Scott's announcement that SSAs and TCPs are being restructured to report directly to peer group administrators — and why the confusion about their roles has cost the company If you lead a nursing home, an assisted living facility, a physician group, or any organization inside the long-term care ecosystem, this episode will change how you look at what you're already doing — and what you're leaving behind. www.YourHealth.Org
Reed VanderSlik has almost four decades of executive leadership. About half of that experience wasin Manufacturing and the last half in Senior Living. He moved to Winston-Salem 7 years ago from AnnArbor, Michigan, where he served as President of a senior living community. Since September 2019, hehas served as President and CEO of ThriveMore, formerly Baptist Retirement Homes of North Carolina.ThriveMore has four campuses throughout North Carolina. Reed has an MBA from Grand Valley StateUniversity in Grand Rapids, Michigan. Reed has also served on the Leadership Academy at Leading Age.https://www.seniorcareauthority.com/resources/boomers-today/
8-7-26 Aging in Place - What to Consider More Americans want to age in place, but is staying in your home the best financial and lifestyle decision? Richard Rosso & Jonathan McCarty explore the real costs, benefits, and planning strategies behind one of retirement's biggest decisions. We discuss how neighborhoods, community connections, and changing retirement goals influence aging in place, while comparing the costs of home modifications with assisted living. We also examine emerging technologies—including AI companions, telehealth, smart-home monitoring, and wearable devices—that are reshaping independent living for older adults. Topics include long-term care planning, reverse mortgages and HECMs, Social Security and Medicare decisions, accommodating live-in caregivers, home safety upgrades, mental fitness, and why some older Boomers are choosing larger homes rather than downsizing. Whether you're planning for yourself or helping aging parents, this conversation offers practical financial insights for making informed decisions before a crisis forces your hand. 0:00 INTRO 0:19 - Aging Place Rationale & Evolution 2:30 - Neighborhoods & Community Spirit 5:29 - Progression of Goal Shifting 6:43 - Financial Guide - Aging in Place 10:52 - Eliminating Risks at Home 14:55 - Is Remaining at Home less Expensive than Assisted Living? 18:27 - Preparing for One vs Two Aging in Place: Future Technology 19:40 - The Demographics of AI Companions 20:15 - Surveillance Technology 22:36 -Children's Awareness of Long Term Care Coverage 23:27 - Home Bidets 25:11 - Understanding the trends & technology of Aging in Place 26:02 - Accommodating live-in caregivers 27:05 - Older Boomers Buying Bigger Homes trend 28:53 - After dinner dominos, cards, Mahjong, & Bingo 32:38 - Things to do for mental acuity - Elder Tech: Door Dash, Uber, Aura ring, etc. 35:44 - New Longevity Calculators & Telehealth 37:30 - Renovation vs Relocation 39:12 - Paying for the modifications - reverse mortgages & HECM's 41:04 - Smart decisions for SS & Medicare Director of Financial Planning, Richard Rosso, CFP, w Senior Investment Advisor, Jonathan McCarty CFP Produced by Brent Clanton, Executive Producer ------- Do you enjoy our content? Rate us on Google: https://bit.ly/4b9JtEo ------- Watch Today's Full Video on our YouTube Channel: https://youtube.com/live/H03YeyoVCkk ------- Articles mentioned in this report: "RIA E-Guide Library: Aging in Place" https://realinvestmentadvice.com/ria-e-guide-library/ -------- Watch our previous show, "The 60/40 Portfolio Is Not Dead" https://youtube.com/live/9KGokK9tGuA ------- Get more info & commentary: https://realinvestmentadvice.com/insights/real-investment-daily/ ------- * REGISTER for our next Dynamic Learning Series, "Savvy Medicare Planning: Everything You Need to Know Before You Enroll," Thursday, August 20, 2026: https://streamyard.com/watch/Qjx33M2tS4i4 --- Visit our Site: https://www.realinvestmentadvice.com Contact Us: 1-855-RIA-PLAN --- Subscribe to SimpleVisor : https://www.simplevisor.com/register-new --- Connect with us on social: https://twitter.com/RealInvAdvice https://twitter.com/LanceRoberts https://www.facebook.com/RealInvestmentAdvice/ https://www.linkedin.com/in/realinvestmentadvice/ #RetirementPlanning #AgingInPlace #LongTermCare #PersonalFinance #Retirement
8-7-26 Aging in Place - What to Consider More Americans want to age in place, but is staying in your home the best financial and lifestyle decision? Richard Rosso & Jonathan McCarty explore the real costs, benefits, and planning strategies behind one of retirement's biggest decisions. We discuss how neighborhoods, community connections, and changing retirement goals influence aging in place, while comparing the costs of home modifications with assisted living. We also examine emerging technologies—including AI companions, telehealth, smart-home monitoring, and wearable devices—that are reshaping independent living for older adults. Topics include long-term care planning, reverse mortgages and HECMs, Social Security and Medicare decisions, accommodating live-in caregivers, home safety upgrades, mental fitness, and why some older Boomers are choosing larger homes rather than downsizing. Whether you're planning for yourself or helping aging parents, this conversation offers practical financial insights for making informed decisions before a crisis forces your hand. 0:00 INTRO 0:19 - Aging Place Rationale & Evolution 2:30 - Neighborhoods & Community Spirit 5:29 - Progression of Goal Shifting 6:43 - Financial Guide - Aging in Place 10:52 - Eliminating Risks at Home 14:55 - Is Remaining at Home less Expensive than Assisted Living? 18:27 - Preparing for One vs Two Aging in Place: Future Technology 19:40 - The Demographics of AI Companions 20:15 - Surveillance Technology 22:36 -Children's Awareness of Long Term Care Coverage 23:27 - Home Bidets 25:11 - Understanding the trends & technology of Aging in Place 26:02 - Accommodating live-in caregivers 27:05 - Older Boomers Buying Bigger Homes trend 28:53 - After dinner dominos, cards, Mahjong, & Bingo 32:38 - Things to do for mental acuity - Elder Tech: Door Dash, Uber, Aura ring, etc. 35:44 - New Longevity Calculators & Telehealth 37:30 - Renovation vs Relocation 39:12 - Paying for the modifications - reverse mortgages & HECM's 41:04 - Smart decisions for SS & Medicare Director of Financial Planning, Richard Rosso, CFP, w Senior Investment Advisor, Jonathan McCarty CFP Produced by Brent Clanton, Executive Producer ------- Do you enjoy our content? Rate us on Google: https://bit.ly/4b9JtEo ------- Watch Today's Full Video on our YouTube Channel: https://youtube.com/live/H03YeyoVCkk ------- Articles mentioned in this report: "RIA E-Guide Library: Aging in Place" https://realinvestmentadvice.com/ria-e-guide-library/ -------- Watch our previous show, "The 60/40 Portfolio Is Not Dead" https://youtube.com/live/9KGokK9tGuA ------- Get more info & commentary: https://realinvestmentadvice.com/insights/real-investment-daily/ ------- * REGISTER for our next Dynamic Learning Series, "Savvy Medicare Planning: Everything You Need to Know Before You Enroll," Thursday, August 20, 2026: https://streamyard.com/watch/Qjx33M2tS4i4 --- Visit our Site: https://www.realinvestmentadvice.com Contact Us: 1-855-RIA-PLAN --- Subscribe to SimpleVisor : https://www.simplevisor.com/register-new --- Connect with us on social: https://twitter.com/RealInvAdvice https://twitter.com/LanceRoberts https://www.facebook.com/RealInvestmentAdvice/ https://www.linkedin.com/in/realinvestmentadvice/ #RetirementPlanning #AgingInPlace #LongTermCare #PersonalFinance #Retirement
Choosing between in-home care and assisted living involves more than cost. This episode covers Houston pricing, payment options like Medicaid and VA benefits, and the quality-of-care factors families need to weigh. To learn more, visit https://encorecaregivers.com/in-home-care-vs-assisted-living/ Encore Caregivers City: Houston Address: 7925 Katy Fwy Suite N Website: https://encorecaregivers.com/
Gerontologist, Dr. Kerry Burnight, is sparking a global revolution to make older better. Fed up with the fear-driven, anti-aging hysteria, millions of people turn to “Dr. Kerry” for her proven approach to navigating longevity. Her New York Times best-selling book, Joyspan: The Art and Science of Thriving in Life's Second Half is for anyone who is aging - and we are ALL aging.Dr. Burnight taught Geriatric Medicine and Gerontology for 18 years at the University of California, Irvine School of Medicine. Burnight's work has been featured in The New York Times, CBS Mornings, The Guardian, Oprah Daily, BBC News, and Forbes Health.https://www.seniorcareauthority.com/resources/boomers-today/
Send us Fan MailWill “Z-Man” Ziener is a returning guest on our show! Check out his first appearance on episode 729 of Boundless Body Radio!Will Ziener is a retired United States Air Force Special Operations Veteran who always took pride in his physical fitness condition. However, as he aged and his health and fitness declined, he came to the conclusion that everybody just gets fat.This conclusion didn't necessarily stop him from trying to stay in shape, but he just accepted the fact that this is how it would be, and he then began to experience more serious health issues.Will has come very highly recommended as a podcast guest from our good friend Hal Cranmer, the owner of A Paradise For Parents, which includes several assisted living homes in Phoenix, AZ.Hal has been a fantastic returning guest on our show! Be sure to check out his first appearance on episode 415, his second appearance on episode 545, and his third appearance on episode 556, which was one of my favorite episodes of all-time, which features Eric Collett, and Hal's former resident Melissa Lujan, who entered his facility with pretty severe dementia, and has since left, having reversed all of her mental health symptoms!Will himself has found incredible success by implementing some of Hal's favorite lifestyle interventions, including low-carb and carnivore diets.Find Will, through us or through Hal Cranmer, at-Find Hal at-https://aparadiseforparents.com/TW- @HalCranmerFB- @aparadiseforparentsassistedlivingFind Boundless Body at-myboundlessbody.comBook a session with us here!
What if the most powerful growth strategy in hospice and primary care had nothing to do with your clinical protocols, your technology stack, or your marketing budget — and everything to do with who shows up, and how often? In this episode of The Disrupted Podcast, Scott Middleton — founder and Chief Disruption Officer of Your Health — unpacks the real-world lessons shaping how your Health is staffing, growing, and rebuilding trust as it integrates the newly merged TCPA and Providence Care organizations. Scott spent the week in the field — Monroe, Georgia; Beaufort, South Carolina; Atlanta and beyond — sitting in care team meetings, talking to nurses, watching exercise classes, and rethinking everything from staffing ratios to personality matching. What he found is both a warning and a blueprint. In this episode: Why minor service failures — a nurse who didn't show up once — can cost you an entire facility relationship, and what it actually takes to earn it back The strategic case for pulling a nurse off a shared caseload and planting her full-time in a single building — even when the numbers don't fully justify it yet The story of a nurse so embedded in one facility that an administrator told Your Health: "I will cut you if you move her" How DISC personality profiles should determine which staff member walks into which building — and why getting it wrong creates friction that kills referrals Why the best talent you'll ever hire is already living in the community you serve — and why your recruiters will never find them on Indeed The centralize-then-decentralize model Your Health deploys every time it launches something new — and why it's the only way to scale without losing quality If you lead a care team, run a hospice program, manage a building, or are trying to grow in any direction in healthcare right now — this episode is your field guide. www.YourHealth.Org
In this episode of the Legal Nurse Podcast, Pat Iyer sits down with Sarah O'Connor, an experienced legal nurse consultant and case manager specializing in long-term care, gerontological nursing, and assisted living regulation. Together, they unravel the complexities of assisted living facilities, discussing the distinctions between assisted living and personal care homes, especially as defined in different states such as Pennsylvania. Sarah O'Connor brings her expertise to bear as the conversation delves into who is appropriate for assisted living, what services are provided, and how these facilities differ in oversight and medical capabilities when compared to nursing homes. The discussion also tackles the financial side of senior care, clarifying common misconceptions around Medicare, Medicaid, and long-term care insurance, and exploring the difficult realities families face when resources are depleted. Pat Iyer and Sarah O'Connor share memorable real-life scenarios that highlight both the autonomy and risks inherent in assisted living environments, from wandering residents to medical emergencies that stress the system's limitations and responsibilities. For legal nurse consultants and attorneys, this episode offers crucial insights into common legal issues, liability questions, and the critical factors that determine cases arising from incidents in assisted living settings. With practical examples and a deep dive into regulatory frameworks, listeners will be better equipped to understand the intersection of elder care, regulation, and legal accountability. What You'll Learn in This Episode on Legal Perspectives on Assisted Living: Regulation, Funding, and Resident Safety Here are 5 discussion questions answered in the podcast: How does the definition and regulation of "assisted living" differ by state, and what are the implications for families seeking care for loved ones? What key distinctions exist between assisted living facilities and personal care homes, particularly in states like Pennsylvania? In what situations would a resident need to transition from assisted living to a higher level of care, such as a nursing home? Who is financially responsible for care in assisted living, and what happens when a resident's funds are depleted? Why doesn't Medicare cover assisted living, and what other payment or assistance options might be available? Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. https://youtu.be/scOg_DZk2q0 Your Presenter for Creating Reliable Teams for Complex Legal Nurse Consulting Projects Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com Sarah O'Connor Sarah O' Connor BSN, RN, GERO-BC, WCC, CDP, CGCP Nurse, Grandma, Sporting clay enthusiast With almost 17 years of experience, Sarah O'Connor is a Registered Nurse specializing in long-term care, assisted living, wound care, and dementia care. She is board certified in gerontological nursing and holds additional certifications in wound care, dementia care, and geriatric care management. Based in Pennsylvania, Sarah is a business owner and independent contractor providing expert work and behind-the-scenes support as a Legal Nurse Consultant. She also works PRN in assisted living and provides PRN care management consultations for complex nursing issues and long-term planning, helping older adults and their families support safe and effective care and living arrangements, whether at home or in a facility. When she is not on this podcast, she is working and enjoying precious time with her parents, husband, children, and grandchildren. Connect with Sarah O'Connor by email at sarah@oconnorlegalnurseconsulting.com
Referral relationships are rarely built through one conversation, one brochure drop, or one lunch-and-learn.In this case study episode, how I turned a locked hospital floor into one of my most reliable referral sources is broken down, not through a brochure or a business card, but through months of consistent, unglamorous relationship building. If you've been waiting on referrals to just happen, this episode will change how you think about the timeline.In This Episode:Why "I need referrals" almost always actually means "I need to become visible, credible, and memorable" and why most people only work on the first oneThe real story behind a closed hospital floor with no walk-in access, only a gatekeeper controlling the calendarWhat she asked, and what she never pitched, in every one of those visitsHow she built her in-service presentation entirely around the case managers' actual lived experience, not her own talking pointsThe small, unglamorous first ask (a Saturday morning notary) that opened the door to a real referral pipelineWhy that hospital was still calling her two years after she left the communityThis week's action stepQuotable from this episode:"Your goal is not to chase referral sources. Your goal is to become the person they think of in the moment of their need.""I earned that meeting because I had already shown that gatekeeper I was reliable before I was ever useful."This Week's Action Step:Identify five referral sources you already know exist. Instead of reaching out with "do you have anyone for me," create one genuine reason to reconnect that has nothing to do with what you need from them yet. A deposit, not an ask.Mentioned in This Episode:Momentum Marketing Bootcamp — for owners and sales professionals who know they need a consistent way to build referral relationships, not just another brochure drop.Take what you need, share what helps, and come back for more.Send questions for Ask Me Anything episodes!Support the showLooking for a mentor to receive more tips on growing occupancy and revenue? Join the Facebook Group for FREE monthly trainings . Click Here For FB GroupSubscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT PageBookmark the Impact Hub website to your browser for continual updates, new resources and LIVE workshops available to you. Click Here For Start With Occupancy website.
Assisted living in Tijuana is giving California families something they stopped believing was possible: real care at a price that doesn't wipe out everything they have.If you've been quoted $10,000, $15,000, even $25,000 a month for a facility in California and felt that sick feeling in your stomach, this episode is for you. Because the option I'm about to show you is 20 minutes across the border, staffed by certified nursing assistants, and costs a fraction of what you're being asked to pay right now.I sat down with the team at Manos Amorosas, a professional senior care facility in Tijuana, and what they shared completely changed how I think about this.Here's what we covered:✅ Real pricing for assisted living in Tijuana, from shared rooms starting around $1,400 to full private care up to $4,000 a month, all-inclusive✅ How senior care in Tijuana compares to California, and why families say the quality is actually better, not worse✅ The staff-to-patient ratio that California facilities almost never offer (1 nurse for every 4 patients)✅ What happens in a medical emergency, including how staff will ride across the border with your loved one and wait at the US hospital until you arrive✅ Why affordable assisted living alternatives like this are becoming a real solution for families on a fixed income✅ How in-home senior care in Mexico works if your parent buys a home there instead of using a facility✅ Transportation, visitation, medication management, diet plans, and daily activities, all covered✅ Why assisted living cost in California is pushing families to look south, and what they find when they doIf your parent needs care and you feel like you're out of options, this conversation might be exactly what you needed to hear. There is a solution. It's closer than you think.
If you are treating the wrong problem, you are spending time, money, and energy in the wrong place. And that is costing you occupancy.When residents are not moving in, the first reaction for many senior living owners is, "I need more marketing."But what if marketing isn't actually the problem? Here is the truth, and I say this with love...most of the time, it is not a marketing problem.It is a diagnosis problem.And in this episode, I am walking you through exactly how to tell the difference. We are playing detective today. Think of it like a doctor diagnosing a patient. The symptom might look the same on the surface, but the cause? Completely different.Here is what we are covering:If nobody is calling — that is a marketing problem.If they are calling but not the right fit — that is a messaging problem.If they are visiting but not moving in — that is a visit experience problem.If they are disappearing after the tour — that is a follow-up problem.If they keep choosing someone else — that is a pricing or positioning problem.Five different diagnoses. Five different solutions.If you are doing everything and still not moving people in, I want to help you figure out why.The VIP First Impressions and Visit Audit is where I come in — virtually — as if I am a prospective family member. I walk through your community with you, ask the questions a family would ask, and show you exactly where the gaps are and how to close them.You get a recording of our session, a written report, and a clear picture of what is working and what is not.This is not an audit to catch you doing something wrong.It is an audit to help you do everything right.As always — take what you need, share what helps, and come back for more.Send questions for Ask Me Anything episodes!Support the showLooking for a mentor to receive more tips on growing occupancy and revenue? Join the Facebook Group for FREE monthly trainings . Click Here For FB GroupSubscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT PageBookmark the Impact Hub website to your browser for continual updates, new resources and LIVE workshops available to you. Click Here For Start With Occupancy website.
Welcome to the very first Friday on the Lanai.A new weekly series that's a little less structured and a little more personal.Think of it as grabbing your favorite drink, pulling up a chair, and spending a few minutes together before we head into the weekend.This week, I'm sharing two unexpected moments that made me smile, why I believe this work can be both incredibly rewarding and emotionally exhausting, and a conversation with my AI research assistant, Angel, that challenged me in a way I didn't expect.You'll also hear what's been stuck in my head this week (yes, music has a way of following me everywhere), a podcast episode I think every leader in senior living should hear, and a few exciting updates about guests coming soon across all three of my podcasts.Whether you're relaxing on your porch, your lanai, your stoop, or driving home after a long week, I hope this episode reminds you that you're not alone in the work you're doing.In this episode:Two conversations that genuinely made me smileWhy serving families can be emotionally exhausting and deeply meaningfulWhat my AI research assistant said that stopped me in my tracksThe song that's been living rent-free in my headA leadership podcast recommendation worth your timeUpcoming guests and what's coming nextMentioned in this episode:A Bit of Optimism with Simon SinekTim Harris, President of the Los Angeles LakersMy AI research assistant, AngelIf you enjoyed spending a few minutes with me, I'd love for you to subscribe to Start With Occupancy so you never miss future Friday on the Lanai episodes, practical strategies, and conversations designed to help you grow your senior living business while serving more families.And if you'd like even more insights, behind-the-scenes thoughts, resources, and updates that don't always make it into the podcast, be sure to subscribe to my newsletter, The Bottom Line. The very first edition is on the way, and I'd love to have you join me there.Until next time, take what you need, share what helps, and come back for more.Send questions for Ask Me Anything episodes!Support the showLooking for a mentor to receive more tips on growing occupancy and revenue? Join the Facebook Group for FREE monthly trainings . Click Here For FB GroupSubscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT PageBookmark the Impact Hub website to your browser for continual updates, new resources and LIVE workshops available to you. Click Here For Start With Occupancy website.
In this episode, AgingIN CEO Susan Ryan sits down with George Kutnerian, second-generation operator and co-founder of WellPointe, a California-based organization operating 67 licensed small house assisted living locations. George shares the remarkable story of how his parents pioneered the residential assisted living model in Fresno, Calif., in 1984 and how their vision has evolved into a scalable, person-centered approach to housing and care. Susan and George explore the operational realities behind the model, including adaptive reuse of single-family homes, co-located operations for efficiency, workforce strategies, and the importance of maintaining meaningful resident-staff relationships. Throughout the episode, George challenges listeners to rethink assumptions about aging, housing, and care—and to focus on the fundamental question of what "home" truly means. He offers a compelling vision for the future of eldercare: one where home, community, dignity, and choice are at the center of every decision. The small house model will be featured at the AgingINnovation 2026 annual conference this August. Learn more about it here: https://aginginnovationconference.org
What if the patient never noticed the merger at all? For Matt Staub, that's not a failure — it's the goal. In this episode, Your Health CEO Matt Staub sits down with Jamie to talk through the company's merger with TCPA and Providence Care — a move that brings together similar footprints in primary care, palliative, hospice, skilled nursing, and assisted living across South Carolina and Georgia. As a 23-year healthcare veteran going through his first merger, Matt is candid about the tedious due-diligence "earnest money" phase, the EMR transitions ahead, and why he refuses to let "what could go wrong" crowd out "what could go right." You'll hear: Why "mass moves mass" — and what scale actually buys patients in care management and data analytics How Your Health breaks 50,000 patients into groups, teams, and "hubs" so no one falls through the cracks The "change is hard" philosophy and the discipline of productive (not just effective) communication How the spirit of agape — godly love — still threads through a company that's evolved far past its original name What success looks like in six months: patient retention, mission and margin If you lead through change — or live through it — this one will reframe how you think about getting bigger without losing what made you matter.
The visit going well and a family feeling good are not always the same.Real talk...Families are visiting, loving the community, and still choosing somewhere else. For many owners and sales professionals, the instinct is to look at pricing, marketing, or the sales process itself. But what this episode reveals, through three real case studies, is that the experience during the visit is where most move-ins are won or lost.In this episode of Start With Occupancy, I share my experience from some of my visit experience audits out loud, walking through three communities that represent the most common gaps I've seen. The result is a practical, honest, and sometimes uncomfortable look at what families actually experience when they come through the door and what that experience tells them about whether they would trust you with someone they love.This is not a theory episode. Every case study is REAL.What is discussed...Case Study 1: The Beautiful Community Where Nobody Showed Up (The Care Experience)Case Study 2: The Community That Lost the Family Before They Walked Through the Door (The First Impression)Case Study 3: The Visit Where the Family Felt Like a Checkbox (The Communication Experience)Quotable Moments From This Episode"The visit going well and the family feeling good are not always the same thing.""Being brand new and being beautiful may not mean being best in care.""Your staff is selling whether you trained them or not. The question is — what are they selling?"Resources + Next StepsVIP Visit Experience Audit — schedule a VIP First Impression Audit with me. where we will identify the gaps that have become invisible to you. For communities getting visits without move-ins, or for owners preparing to open, contact me.Like, Subscribe and Review — help more families by letting me help more owners, operators, and sales professionals like you.Take what you need. Share what helps. Come back for more.Send questions for Ask Me Anything episodes!Support the showLooking for a mentor to receive more tips on growing occupancy and revenue? Join the Facebook Group for FREE monthly trainings . Click Here For FB GroupSubscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT PageBookmark the Impact Hub website to your browser for continual updates, new resources and LIVE workshops available to you. Click Here For Start With Occupancy website.
Overwhelmed by assisted living options in Houston? This episode breaks down the five factors that separate a great community from the rest — and what families miss when they wait too long to start looking. To learn more, visit https://www.sevenacres.org/how-to-choose-an-assisted-living-community-in-houston/ Seven Acres Jewish Senior Care Services City: Houston Address: 6200 North Braeswood Boulevard Website: https://www.sevenacres.org
On Thursday's show: Greater Houston may have dodged a bullet in terms of widespread flooding when Tropical Storm Arthur bypassed our region on its way to Louisiana, but it has left with us some extreme heat. We get an update and an explanation from meteorologist Justin Ballard of the Houston Chronicle.And we get details on former Fort Bend County Judge KP George's sentencing for his money laundering conviction.Also this hour: How do we know when an older adult might need help at home, professional care, or a different living arrangement? We discuss the ins and outs of elder care.Then, amid its initial public offering last week, SpaceX set some pretty lofty goals, including future colonization of Mars. Space scientist Scott Soloman of Rice University explains why he thinks those goals are not feasible -- and even unethical.And we visit The Landing at Augusta Woods, a memory care community in Spring that uses faith, music, and repetition to help residents with dementia rediscover their purpose and inspire others.Watch
NEVER THE ROSES in ebook is on sale for $1.99! All of my other news is life-based: getting in-home care for David, setting up trusts, taxes, purging my bathroom, and generally feeling lighter getting over these big hurdles.Indie Booksellers! You can buy my indie books direct from me at discount!! Submit a Request for an order hereNew Releases ~Blades, Books, and the BanditLove, Lies, and Ley LinesMAGIC REBORNNever The RosesPreorder ~Among The ThornsThe posture correcting sports bra I love almost more than life itself can be found hereThank you for listening! You all take care. Support the show
You did everything right. You got the license. You built the community. Maybe, you took the news sales director job. And then the moment came to actually talk to someone about it...a referral source, a prospective family, a room full of industry professionals. And then, something in you just…stopped.That is not weakness. It is what new feels like.In this episode, I get honest about the fear that shows up. Not the fear of starting but the fear of doing it in front of someone. The fear of asking a hospital discharge planner to take you seriously. The fear of sitting across from a family and not having every answer. The fear of walking into a networking room where everyone already seems to know each other.I name it. All of it.And then I discuss the permission you may be seeking to have a place in this niche, permission to take imperfect action, permission to be human, and permission to be vulnerable and transparent in an industry that actually rewards that more than polish.Whether you are an aspiring or new residential assisted living owner navigating the business side of what you built, or a brand new sales professional in a community who just got handed a schedule and told to go get move-ins — this episode was made for you.In this episode:The 3 fears nobody talks about in the launch phaseWhy waiting until you feel ready is costing you more than you think4 permissions that change how you show upWhat actually shortens the learning curve (hint: it is not more training)If this episode resonates, then stay connected with me: There is more coming for new assisted living owners and senior living professionals who are ready to shorten the learning curve, build confidence, and stop trying to figure everything out alone.Subscribe to The Bottom Line Newsletter so you do not miss what is coming next.As always, take what you need, share what helps, and come back for more.Start With Occupancy is produced under Positive Impact Media. Host: Tiffany Hill Allen | Hopehillcompany.com | StartWithOccupancy.com What topic do you want me to cover? Text it here!Support the showLooking for a mentor to receive more tips on growing occupancy and revenue? Join the Facebook Group for FREE monthly trainings . Click Here For FB GroupSubscribe to the Start With Occupancy YouTube channel to interact with me on weekly live chats and ask questions in real-time Click Here For YT PageBookmark the Impact Hub website to your browser for continual updates, new resources and LIVE workshops available to you. Click Here For Start With Occupancy website.
Bill Zagorski is the CEO of American Senior Care Center, Inc. overseeing Centennial Adultcare Centers' three Adult Day Health Care centers, home care, transportation and case management services, serving adults throughout middle Tennessee. He also serves as the Research Committee Chair and is the Immediate Past Board Chair of the National Adult Day Services Association as well as the President of the Tennessee Association of Adult Day Services and the Tennessee Federation for the Aging.https://www.seniorcareauthority.com/resources/boomers-today/
Justin Tuminowski sits down with David Moody and Jared Morrison to break down how they acquired a 20-bed assisted living facility in Michigan using a subject-to structure on an SBA loan. They share how a deal originally priced at $660,000 was renegotiated after deeper underwriting revealed the facility was being run almost entirely by the owners, creating major staffing and operational considerations. The conversation covers the tight timeline caused by the seller's cancer treatment, the $67,000 hard deposit, the refinance strategy with a local credit union, and the lessons they learned about buying a business versus buying real estate. David and Jared also explain how this deal shifted their long-term focus toward building and serving in the assisted living space. Follow Jared Morrison - https://www.instagram.com/jaredmorrisonrei YouTube - https://www.youtube.com/@Jaredmorrisonrei Follow David Moody - www.instagram.com/davidbuysdeals Follow Justin Tuminowski - www.instagram.com/real.estate.justin
Walter Sterling digs into the 1952 UFO sightings over the White House, the Pentagon press conference that followed, the birth of Project Blue Book, the Robertson Panel, and why the government worked so hard to quiet public interest in flying saucers. Walter also tracks the Los Angeles mayoral race as Karen Bass faces a surprising challenge from Spencer Pratt, while taking calls on aging, nursing homes, assisted living, family communication, hospital care, and the emotional reality of losing independence. Plus, Matthias Bombal joins with movie updates, including the failure of Masters of the Universe, while Walter reflects on visiting his parents' grave with his daughters, New Jersey hot dogs, radio freedom, and why late-night radio still feels alive. Learn more about your ad choices. Visit megaphone.fm/adchoices
As chief programs and mission engagement officer, Katie Evans provides strategic leadership for theAlzheimer's Association's national portfolio of programs that advance brain health and dementia riskreduction, expand early detection and diagnosis, accelerate treatment readiness, and ensure individuals andfamilies receive high-quality care and support. Her work bridges science, systems change, and community— translating research progress into scalable, real-world impact.https://www.seniorcareauthority.com/resources/boomers-today/
All Home Care Matters and our host, Lance A. Slatton were honored to welcome Cory Fosco as guest to the show. About Cory Fosco: Cory Fosco is the author of The Question of When: A Practical Guide to Knowing When It's Time for Assisted Living, Memory Care, or Skilled Nursing. Cory has spent 34 years in long-term care, beginning in social work and admissions and now working in healthcare technology. He is also the author of the chapbook Empty Streets (Alien Buddha Press, 2024), which contains a Pushcart Prize-nominated story, and his short work has appeared in Superstition Review, Hippocampus, and other publications. Cory holds an MA in Creative Nonfiction from Northwestern University and a BA in Creative Writing from Loyola University Chicago. Cory lives in Chicago with his wife Cyndi.
Ep. 37 There is another side of assisted living ownership that people do not always talk about when they are teaching you how to be licensed. Or, does not always make it into the sales pitch, the Facebook group conversation, or the “start your own assisted living” checklist.This episode is about that side.And, if you are going to own, operate, sell, or serve inside assisted living, you need to understand the weight and the beauty of what you are stepping into.You deserve an honest conversation about what it really takes.Listen if you are:Thinking about opening an assisted living homeNewly licensed and trying to figure out what comes nextAlready open and realizing ownership feels heavier than you expectedWorking inside a senior living communityLeading a team and trying to build stronger systemsIn sales and wanting to better understand the care promise behind the visitSerious about serving aging adults well, not just making moneyREMINDER:Licensing opens the door. Leadership keeps the promise. Occupancy creates the revenue to keep the doors open.And dignity and integrity should always guide the way you do the work.RESOURCES:If you have not listened to the 21-Day All Things Senior Living Sales series yet, go back and start there. That series gives you the marketing, sales, and move-in foundation you need to start building your occupancy engine.The companion workbook for the 21-day series will include worksheets, checklists, guides, AI prompts, and practical tools to help you apply what you learned.And if you are ready for deeper marketing training, the Momentum Marketing Bootcamp begins June 10th. This 10-week bootcamp is designed to help you clarify your market position & message, strengthen referral strategy, and create a clearer path to getting residents without guessing your way through it.Take what you need. Share what helps. Come back for more.
Have a marketing question? Text it here!You Learned It. Now Here's How to Actually Implement It — Week by Week.The final episode in the twenty-one days series. If you've been with me since Day 1, first let me say thank you. But maybe you're sitting there right now thinking:"Okay Tiffany...now what?"Because by now you've learned about many things in your business that suddenly feel like they all need attention. And if you're have a small community, you're probably wondering how one person is supposed to do all of it.The answer? You're not...At least not all at once.In this final episode of the series, I'm giving you the roadmap I wish more owners had from the beginning. Not another strategy. Not another checklist. But a practical 90-day plan that helps you prioritize what matters most first.If you are wondering how to secure your next move-in, this episode is for you.What's Next?I'm gearing up for two exciting opportunities to help you continue building momentum: Momentum Marketing Bootcamp - June 10thA 10-week implementation-focused program designed to help you attract more inquiries, build referral relationships, strengthen your messaging, and create a marketing plan that actually drives move-ins.Compass Rose XL - July 9thA 12-month coaching and implementation program for new owners and communities under 50% occupancy who want deeper support, accountability, and long-term growth.Learn more:www.startwithoccupancy.com/programsIf this 21-day series helped you, would you do me a favor? Share it with another owner. Also, please subscribe to the podcast so you don't miss what's coming next.And if you've been listening quietly from the sidelines, leave a review. It helps more owners discover the show and ultimately helps more aging adults receive better care.Take what you need. Share what helps. Come back for more.
Mitch Braff is the founder of LiquidView whichcreates wellness-focused digital windows forwindowless spaces. The product transformswindowless spaces like hotels, senior livingcenters and office spaces into places of beautyand tranquility.https://www.seniorcareauthority.com/resources/boomers-today/
Have a marketing question? Text it here!When you finally hit 100% occupancy, it feels like the finish line. But, it isn't.Because in senior living, turnover is inevitable. Residents move. Care needs change. Families relocate. Life happens.And if your occupancy strategy begins only after a room opens, then you're already behind.In this episode, I share the story of one of the most driven sales managers I ever worked with...someone who hit 100% occupancy in an emerging competitive market…and then asked the question most never think to ask:“Now what?” The answer?Build a pipeline so strong you have no lost revenue days. Yes, that means creating a waitlist, nurturing future families, and staying top of mind long before they're ready to move. Because occupancy is not a destination. It's a process.In this episode, I walk you through how to stop scrambling every time a resident moves out and start building a sustainable occupancy engine instead.Inside this episode:✔ Why full communities should NEVER stop marketing✔ How to identify families who aren't ready yet, but will be✔ How to create a waitlist families actually want to join✔ Ways to keep future residents engaged while they wait✔ How to fill rooms faster when availability opensIf you've ever panicked after a move-out…This episode is for you!FREE RESOURCE: COMING SOON: 20 Creative Ways To Follow Up Want first access? Email: tiffany@startwithoccupancy.comSubject line: WAITLISTWhat's Next? Day 21: From Overwhelmed to Occupied: Your 90-Day Marketing RoadmapThe final episode in the series! Whew...We're pulling everything together into a practical action plan so you know exactly what to focus on next.IF YOU ARE LOVING THE SERIES,Share this episode with another operator. Subscribe so you don't miss the final episode of the 21-Day All Things Senior Living Marketing Series.And if you're ready to strengthen your sales systems, inquiry process, follow-up strategy, and move-in conversions:Enrollment in the Deep Dive Discovery opens May 27th.Enroll early for preferred pricing plus advance access to select implementation tools before the live training begins.Take what you need. Share what helps. Come back for more.
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Have a marketing question? Text it here!“We love your community… but it's just too expensive.”If you've worked in senior living for more than five minutes, you've heard some version of that sentence.And for many owners and sales teams, that's exactly where confidence disappears. Discounts get offered too quickly. Rates get apologized for.Or worse… families get quietly written off because someone assumes they can't afford the care.But what if the problem isn't your pricing?What if the real issue is how you're communicating your value?In this episode, I'm sharing the story of a family who chose a less expensive competitor… only to move into our community six months later.Why? Because cheaper didn't mean better.And because one sales professional understood something most operators miss:Price objections are rarely just about price.Inside this episode, I break down my P.R.I.C.E. Method for having confident, compassionate pricing conversations that protect both your value and the move-in. Grab a pen, because this episode is education HEAVY!✔️ How to qualify financially without making families feel screened out✔️ Why leading with price kills trust before value is established✔️ The difference between “too expensive” and “help me make sense of this”✔️ How to respond when families compare you to a cheaper competitor✔️ Why follow-up after losing a move-in may be your most overlooked sales strategyListen now to Day 18 of the All Things Senior Living Marketing Series.Free resource: Assisted Living Pricing Conversation Worksheet TemplateStop winging pricing conversations.This practical worksheet helps you confidently walk families through:✔ Room rate breakdown✔ Care costs explained clearly✔ Community fee positioning✔ Home care vs assisted living comparison✔ Daily cost reframing for sticker shock conversationsWant early access?Email: tiffany@startwithoccupancy.comWhat's NextDay 19, We're tackling something every small operator feels at some point:How do you compete when you're not the biggest… and you're not the cheapest?Because your size might actually be your greatest advantage.If You're Loving This Series, Share this episode with another owner or operator—because we really are all in this together.Subscribe so you don't miss the next episode in the 21-Day All Things Senior Living Sales & Marketing Series.And if you're ready to increase move-ins with smarter systems, stronger messaging, and better conversions:Momentum Marketing Bootcamp opens soon with Advance Access Pricing.Enroll early for preferred pricing plus early access to select tools, templates, and implementation resources before the first live session.For newer owners or communities under 50% occupied, stay tuned because Compass Rose XL (the senior living incubator) is also on the horizon.Take what you need. Share what helps. Come back for more.
In this episode of One More Round, Josh sits down with Scott from Options for Senior Living to discuss one of the most important conversations families often avoid: how to care for aging parents before a crisis happens.Scott shares his 20+ years of experience helping families navigate senior living, aging in place, fall prevention, home safety, assisted living, memory care, and long-term care planning. The conversation also covers how adult children can talk with their parents about safety, independence, estate planning, financial preparedness, and reducing the burden of care on the family.Whether you have aging parents, are planning for your own future, or work with families navigating senior care decisions, this episode offers practical insight into how to prepare early, protect dignity, and make better decisions before emotions and emergencies take over.Topics covered:Aging in place safelyAssisted living and senior placementFall prevention and home safety assessmentsHow to talk to aging parentsLong-term care costs and funding optionsThe burden of care on adult childrenEstate planning and healthcare directivesPlanning before a crisis happensConnect with Scott and Options for Senior Living:Website: optionsforseniorliving.comPhone: 602-845-1320
What does a typical day look like for a Social Worker working in assisted living? This episode walks you through the daily duties, responsibilities, challenges, and perks of the role.Whether you're a social work student, associate therapist, LCSW, or simply exploring different career paths outside of private practice, this episode offers an honest, practical look at life in assisted living mental health care.In This Episode, You'll Learn:What a typical workday looks like for a therapist in assisted livingThe types of clients commonly served in assisted living communitiesHow therapy sessions differ from outpatient or private practice settingsCommon mental health concerns in assisted living (depression, anxiety, grief, adjustment, cognitive decline)How therapists collaborate with medical staff, caregivers, and administratorsDocumentation expectations and time management tipsEmotional challenges of the work—and how clinicians prevent burnout.You'll walk away with:Clarity on what makes your degree unique (so you stop comparing yourself to other clinicians)Confidence in how to talk about your skills in interviews and supervisionA deeper understanding of your full scope beyond therapyThe language to advocate for yourself, your clients, and your profession____________________________________Tap Here to Subscribe to the Social Workers, Rise! Email Resource ListTap Here to shop career courses for Social Workers.____________________________________Thank you to our SPONSORSHPSO Professional liability insurance designed for healthcare providersRISE Directory for Clinical Supervision resources
My dad passed away last Thursday. In this episode, I reflect on his life. Kierkegaard had a very complex relationship with his father also. No matter what our fathers did or did not say and do in this life, we have a Heavenly Father who loves us and made provision for us in Christ. My dad was reading the "Four Loves" by C.S. Lewis which I did not know until my brother and I cleaned out his room at the Assisted Living facility on Monday. That has given me great encouragement that my dad was seeking and finding before he passed from this world. This episode is dedicated to George Bierker, 1935 to 2026.
Russ Gaiser and Mike Hoeflich help couples transform Social Security from a risky guess into a strategic asset. They co-authored the #1 bestseller Beyond Break Even: The Essential Guide to Social Security Optimization and lead Retirement Income HQ of America, where theybuild math-backed income plans that coordinate benefits, taxes, and portfolios.Together, they teach national workshops and consult one-to-one, focusing on survivor protection, tax efficiency, and sequencing risk in retirement. Russ brings an MBA, the CFP® mark, and CSSCS expertise. Mike holds an MBA, the CSSCS and CLTC credentials, and has educatedthousands through workshops and radio. Their approach is simple and rigorous: lower the lifetime cost of retirement, safeguard the widow or widower, and turn anxiety into clarity.https://www.seniorcareauthority.com/resources/boomers-today/
What if the most important thing you did today wasn't on your task list? In the final episode of Your Health University's Values Series, host Jamie Preston brings back the full Patient Experience Team — Jennifer Kistler, Kim Metz, Whitney Myers, Carlos Heyward, and Rebecca Dillard — to explore the value that brings every other one to life: Service. Not the idea of it. The real, daily, roll-up-your-sleeves version that shows up in 60 extra seconds, one extra phone call, and the moments when you decide not to leave someone when they need you most. What you'll hear in this episode: Whitney's story of refusing to leave a patient on his worst day — and what true service looks like when the moments count most Carlos's creative solution for a patient in Charleston who keeps falling — and the phone call she made just to say thank you Rebecca's respiratory therapists who change cat litter boxes and wheel trash cans to the curb — because they noticed, and they could Kim's ICU story: braiding the hair of ventilated patients who couldn't do it themselves, because I would want someone to do that for me Jamie's deeply personal account of his wife's breast cancer diagnosis — and the profound difference between a healthcare team that says "this is what you need to do" and one that asks "what do you think?" Carlos's challenge to every listener: don't just adopt these values at work — make them yours Service is the reason you got into this. It's the thing that makes the hard days worth it and wakes you up the next morning ready to go again. Press play — and let this episode remind you exactly why what you do matters. www.YourHealth.Org
Mutual respect is easy when everyone agrees. The real test comes when the pressure is on, the roles clash, and the person across from you sees things completely differently — and you have to choose, in that moment, what kind of teammate you're going to be. In this episode of Your Health University, host Jamie Preston is joined by the Your Health Patient Experience Team — Jennifer Kistler, Kim Metz, Whitney Myers, Carlos Heyward, and Rebecca Dillard — to explore one of the most demanding values in healthcare: Mutual Respect. Not as a concept, but as a daily practice that shows up in how we listen, how we disagree, how we treat the people we serve, and how much we're willing to learn from someone who doesn't look, think, or live like we do. What you'll hear in this episode: Why active listening is the foundation of all mutual respect — and what it looks like when someone has already "checked out" of a conversation Rebecca's moving story of a nurse who protected a patient's dignity in a single, graceful moment — without missing a beat How reverse mentoring flips the hierarchy and why Rebecca learned one of her most valuable lessons from Whitney Carlos's quiet act of mutual respect that resolved a conflict the room couldn't — just by listening Why conflict isn't the enemy of respect — and how Disney's creative process models what happens when mutual respect stays in the room Every patient is valued. Every voice belongs. That's not a slogan at Your Health — it's a practice. Press play and find out what it takes to really live it. www.YourHealth.Org
I'm sharing a deeply personal story about what happened to my nana in assisted living and the moment we realized something was very wrong.If you have a loved one in assisted living or memory care, this episode is for you. This is your reminder to ask questions, follow up, and advocate fiercely.
In this episode, Matt Reiners sits down with Cory Fosco, author of The Question of When, to talk about one of the hardest decisions families face: knowing when it may be time to consider assisted living, memory care, skilled nursing, or additional support at home.Drawing from 34 years in long-term care, Cory shares why families often wait until a crisis forces the decision, how denial and guilt show up in caregiving conversations, and why starting earlier can create more choices, more dignity, and less stress for everyone involved.Timestamps03:00 — Cory's path into senior living, from creative writing to the Mesa Senior Center06:34 — The origin story behind The Question of When and why it took decades to finish09:40 — Why timing is so difficult for families considering senior care12:59 — How denial shows up: falls, missed medications, weight loss, and shrinking independence16:42 — Separating love and responsibility from guilt and fear20:30 — What families often misunderstand about assisted living, memory care, and skilled nursing25:16 — One practical step families can take today: start the conversation early28:25 — Where to find Cory's book and learn more about his work
The Action Academy | Millionaire Mentorship for Your Life & Business
This episode is a masterclass in what it really looks like to build wealth while navigating real life. Aaron and Andrea share how they went from dual W2 incomes and a growing rental portfolio to raising $2.8M and developing a $13.4M residential assisted living project, all while raising three young kids and completely reinventing their financial future.They break down the exact moment they realized their current path would not get them where they wanted to go, why they walked away from “safe” strategies, and how they found an asset class that aligned with both their financial goals and personal mission. From building the right team and finding mentors to navigating a complex capital raise and overcoming major setbacks, this conversation pulls back the curtain on what it actually takes to operate at a higher level.If you have been thinking about making a bigger move, whether that is buying a business, scaling beyond rentals, or stepping into ownership, this episode will challenge how you think about risk, growth, and what is truly possible when you commit to a long-term vision.And if you're serious about replacing your 9–5 income with cash flow you actually own and control, go to www.actionacademy.comIf you want to leave corporate America in the next 6-18 months - you should check out our Action Academy Community
Robert “Bob” Nations has been a Senor Helpers ownerfor over 16 years. He currently serves as BoardPresident for two non-profits; Share the Care and NapaValley Support Services. He is a member of the Board ofStewards at Crosswalk Community Church. He haspreviously served on the Napa Commission on Aging,Dementia Capable Napa Valley, and The Solano Sectionon Aging. He is the author of Navigating the Art ofAging.https://www.seniorcareauthority.com/resources/boomers-today/
I'm confused by information presented on diets containing meat as being dangerous. Could you shed some light?Assisted living models that would be of benefit to older adults
Want to retire early and live off passive income? Isabelle Guarino is here to share to us how to turn assisted living into a goldmine.Discover how to snatch up cash-flowing properties, spot opportunities faster than a hawk, and dominate the wholesale game in this niche! Dominate the assisted living market and watch your wealth soar (listen now!). For more cash building tips visit the TTP training program. ---------Show notes:(1:07) Beginning of today's episode(1:48) Buying cash flowing assets(4:31) How do you know when you find an opportunity that could be good for assisted living? (6:05) How can wholesalers find these types of properties?(16:07) How to run these types of businesses? (22:29) Being the “bank” ----------Resources:RAL 101Follow RAL 101 on InstagramTo speak with Brent or one of our other expert coaches call (281) 835-4201 or schedule your free discovery call here to learn about our mentorship programs and become part of the TribeGo to Wholesalingincgroup.com to become part of one of the fastest growing Facebook communities in the Wholesaling space. Get all of your burning Wholesaling questions answered, gain access to JV partnerships, and connect with other "success minded" Rhinos in the community.It's 100% free to join. The opportunities in this community are endless, what are you waiting for?