Digital Influence

CliffCentral.com — Ryan chats to Scott Cundill. Originally they were going to talk about Scott's business, Majestic3 but it become more of a conversation about what it takes for a South African start up to set up shop in the UK. A fascinating listen for any locals looking to expand and earn Pounds!

CliffCentral.com — Customer service has been a focal point in business since there have been businesses. But tech-savvy customers today want more than just service. What is "customer experience" and why should it be an ongoing obsession for every business? Ryan chats with Lynn Baker, professional speaker and customer experience expert.

CliffCentral.com — Remote workforces are gaining momentum. What are the pros and cons, and how are the growing number of businesses adopting them making it work?

CliffCentral.com — What exactly is "digital thinking" when we are looking to evolve our business models for the digital economy? Ryan takes a look at the common characteristics of businesses around the world which are finding success in digital transformation.

CliffCentral.com — We are learning every day that the more technological we become, the better we need to know our customers and customer service is at the heart of success. Ryan talks to global speaker Geoff Ramm on the 9 points of Celebrity Service.

CliffCentral.com — Ryan chats to Andy Preston who is the world's most recommended sales speaker. As a sales professional, he says LinkedIn is the best sales tool in 20 years - but most people are not using it well. Andy unpacks the 7 most common mistakes we all make with LinkedIn.

CliffCentral.com — Ryan discusses 10 toxic HR policies that should be killed in any business going digital. These were taken from an article by Liz Ryan, a 30-year veteran of HR.

CliffCentral.com — Business gurus have for decades implored businesses to "think differently". The need for this has never been greater in the age of digital - but in this episode Ryan dives deeper into what "think different" means, and a way to do this which makes the future a lot more profitable.

CliffCentral.com — The rapid, yet gradual, disruption of the financial sector is well underway. Ryan chats to FedGroup CEO Grant Field about this change and how investment and ownership is changing.

CliffCentral.com — We are firmly in the world of data and the insights it brings. Ryan chats with the country manager of Axis Communications, Roy Alves, about how the old security camera in your store is being redeployed to bring deep insights into customer behaviour, and how retail is using those to increase profits.

CliffCentral.com — Ryan chats with one of the smartest people he's met. He is a Keynote Speaker, an Academic and Futurist. Pieter Geldenhuys talks about machine learning and editing our DNA... not so much a discussion about the future as it is about right now.

CliffCentral.com — Money, like everything else, is going digital. What does this mean for the future of your money and the future of banking? Ryan chats to expert Raymond de Villiers.

CliffCentral.com — Being available for your customer is a challenge in a world of multi-communication platforms. Back in the 90s all you needed was a PO Box, a receptionist and a fax machine. Ryan chats to Kyle Woolf, CEO of Saicom, about how we collaborate and communicate with so many ways available to do it.

CliffCentral.com — In 2016 there was much talk about the video take over of social media. Now, with live broadcast options available on various social platforms the stage is set for a video revolution. Ryan chats with Peter Du Toit from Future Work IQ about what this all means.

CliffCentral.com — Life in the 21st century is defined by transformation. The exponential advancement of technology provides the opportunity for humanity to co-evolve at a breathtaking rate. What does this mean for business... hat does it mean for the individual?

CliffCentral.com — Being an entrepreneur in the age of the Internet provides the potential to build a global brand, but there are challenges and lots to think about. Ryan chats with Claude Schuck from Veeam Software about the journey.

CliffCentral.com — Digital transformation promises the merging of our offline and online worlds. So it is with commerce. 'E-Commerce' is today just 'commerce', but it requires solving the logistics (offline) challenges of selling online. Ryan chats with Justin Drennan of Parcel Ninja, who are doing just that.

CliffCentral.com — Ryan talks with Gasen Naidu of Cisco about Bionic Banking and the state of readiness of our banks for digital transformation, as viewed against customer expectations.

CliffCentral.com — Libresse has launched Vagina Varsity to get women (and men) talking about their bodies. Breaking taboos is an important start in allowing women to have real conversations about their bodies. With a small budget, this campaign is succeeding through digital distribution - as Ryan discovers chatting to Kerry Hibberd and Sarah Snyman.

CliffCentral.com — Considering the way the world is today, education in STEM is vital for the future of any country. Ryan talks to Melissa Naidoo from RS Components about their long-running initiative to get kids excited about engineering using the Raspberry Pi.

CliffCentral.com — Digital Transformation is the buzzword of business models today, but it is terribly misunderstood. According to a recent trend study, most businesses are simply not ready for the opportunities this transformation will bring. Ryan Hogarth breaks this down.

CliffCentral.com — Food security is one of the top 5 issues to deal with as our population reaches 10 billion by the middle of the century. Like everything else, farming is going digital. This is Ryan Hogarth's quick take on what this means.

CliffCentral.com — Ryan Hogarth speaks to journalist Adam Wakefield, who has spent the last year covering South African business in the digital space. He gives his thoughts on the state of readiness of the business sector to take advantage of the digital revolution.

CliffCentral.com — The universal language of the future may well be code. Ryan Hogarth stops by Africa Code Week to talk to SAP's Chris Van der Merwe about their ambitious plans to teach code across 30 African countries.

CliffCentral.com — Ryan Hogarth talks to EQ expert Steph Vermeulen about emotional balance in a digital age and the awakening that technology is likely to bring.

CliffCentral.com — Education is lagging the pace of change in business. Kids are being educated for a world that doesn't exist anymore. There are however encouraging signs of digital transformation. Ryan talks to Annabel, a teacher who is driving this transformation in her school.

CliffCentral.com — Much has been made of the potential for a connected Africa but where does it stand right now? Ryan chats with Brett Parker, MD of SAP Africa.

CliffCentral.com — Ryan chats to Chris Buchanan from Dell - discussing a study they and Intel commissioned to understand the relationship between workforces and the technology they use.

CliffCentral.com — Collaboration is so important in business success, both large and small, yet it has become a buzzword that not too many understand. What does it mean to you?

CliffCentral.com — The debut of Digital Influence focuses on our app fatigue. While "there's an App for that" has become a standard, the truth is there are just too many and so few add real value... we've simply become app'd out. What is the future of apps and how should a business be thinking about their app development? Ryan Hogarth chats to Maciek Granicki, Head of the Mobility Business at Gijima, to find out.