Influence Change at Work

In this episode of the Influence Change at Work™ Show, Caroline Kealey, Principal and Founder of Results Map®, shares the important principles to keep in mind when communicating during a time of disruption. Listen in to hear how disruption affects communication, and even how disruption creates opportunities for better communication.

Even before the pandemic, engaging remote employees in change initiatives was a hot topic. In this episode of the Influence Change at Work™ Show, Dr. Douglas Williams shares his research and experience about working with people who are not collocated with each other. Listen in to hear the challenges and considerations for engaging remote employees in change.

In this episode, Lena Ross, author and Founder of Change Hacks, shares how the practice of change management needs to adapt itself to the current business environment. Listen in to hear the key skills you should develop to stay relevant as the pace of change continues to increase.

In this episode, Brian Ahearn, Chief Influence Officer at Influence PEOPLE, LLC, shares the principles of persuasion and how to use them to affect change in organizations. Listen in to hear practical ways to apply the principles, and find out which one is the most powerful.

In this episode, Tracy Reznik, Director with Jabian Consulting, shares six elements that drive engagement in organizations. Listen in to learn why engagement is crucial for implementing change, and what you can do to boost engagement for your change initiative.

In this episode, Jen Kelchner, Founder of LDR21 Change Agency, shares the concept of Open Organizations -- those characterized by transparency, adaptability, community, collaboration, and inclusivity -- and how they are more conducive to change than traditional organizations. Listen in to learn more about Open Organizations and how to get started moving your organization in that direction.

In this episode, Erika Mookerjie, founder of Change Leadership Advisors, shares her experience developing Change Agent Networks - groups of advocates within organizations who carry the torch of change. Listen in to learn why you'd want to create a Change Agent Network for your organization, who you should recruit, and how to equip them for success.

In this episode, Larry Mohl, Co-Founder and CEO of Jubi, Inc. shares how a learn-do-inspire approach helps instigate, measure, and sustain behavior change. Hear the principles behind Jubi's cloud-based change experience platform.

In this episode, Jill Valdez, Founder and COO of LINK, shares her experience in developing visions for change that everyone strives to achieve. Listen to hear practical steps you can take to include everyone in the vision-casting process, even in large organizations.

In this episode, Kristy West, founder of BraveSpace, shares how you can create a climate for change using Improv techniques. You'll hear the tenets of Improv and how they can help people be more open to change, along with some examples of exercises you can do in the workplace.

Tim Gardner, former Director of Organizational Effectiveness at Kimberly-Clark, shares his experience managing layoffs that resulted from change initiatives. Learn when you should tell people that a layoff is coming, how to keep up the morale of those who stay, and how to deal with the inevitable guilt as the change agent responsible.

In this episode, Paul Thoresen, an Industrial-Organizational Psychology consultant, shares how to combine research with practice when it comes to organizational change. Listen in to hear why you'd want to take an evidence-based approach to change, and what barriers stand in the way. You'll also hear examples and where you can find research to help inform your own projects.

In this episode, Dr. Linda Hoopes, author of Prosilience:  Building Your Resilience for a Turbulent World, joins the show to share how you can prepare yourself and others for change before it happens. Listen to the interview to hear the strategies for coping with challenges, how to build resilience muscles, and how not to blindside people with change.

In this episode, Karen Tate, an organization development consultant with years of experience in global organization design, joins the show to share her approach to designing organizations for change. Listen to the interview to hear about the factors to consider in organization design, the common challenges to implementing org design changes, and Karen's approach to org design projects.

This month, Crystal Kadakia, author of The Millennial Myth, shares how we can transform misunderstanding into workplace breakthroughs. Listen in to hear common misconceptions about the different generations at work, and learn how to leverage Millennials' strengths to support digital transformation.

In this episode, April Mills, Change Coach at Intel and author of Everyone Is a Change Agent, describes the difference between driving people and driving change, and how making the simple shift can make a significant impact in your organization. Listen in to hear why driving people doesn't work, and how driving change is a better approach. Learn more at April's blog at engine-for-change.com.

In this episode, Katy Saulpaugh, Practice Lead at Enterprise Knowledge LLC, shares her experience with applying change management practices to knowledge management projects. Listen in to hear the common challenges of knowledge management projects, with examples of how to address them. You'll also hear how knowledge management can contribute to effective change management practices.

In this episode, Dan Pontefract, bestselling author of Flat Army, joins the show to discuss his new book, The Purpose Effect: Building Meaning in Yourself, Your Role, and Your Organization. We'll discuss the three categories of purpose, and how they work together to enable organizational change.

In this episode, Glory Enyinnaya joins the show from Nigeria. She shares her research and experience about implementing change in Sub-Saharan Africa. We'll explore the challenges of implementing change in a developing country, and how regional culture affects leadership and change management.

This episode's guest is Shawn Murphy, CEO and Co-Founder of Switch & Shift. In his book, The Optimistic Workplace, Shawn defines the Origins of Optimism as purpose, meaningful work, and extraordinary people. Listen in as Shawn shares how to develop an optimistic workplace and why you'd want to. Plus I'll ask him how an optimistic workplace enables change.

This month's guest, Marnie Green, is Principal Consultant at Management Education Group and author of both Painless Performance Evaluations and Painless Performance Conversations. Listen in as she shares examples of organizations who have seen shifts in culture as a result of a new performance management process and supporting technology.

This month's guest, leadership consultant and executive coach Aaronde Creighton, shares why and how to be your true self at work when you're leading change.

Rick Maurer, author of Beyond the Wall of Resistance, returns to the show to discuss how to gain support for change, especially how to move people from being grumblers to becoming allies using a tool called The Energy Bar™.

There are a lot of change management experts and approaches to choose from. How can you tell the good ones from the bad ones? Beth Banks Cohn, President and Founder of ADRA Change Architects, joins the show to warn us of the red flags to watch out for, and share the hallmarks of good change management practice. Listen in to become a better consumer (and provider!) of change management methodologies and services.

Guest: Paige Lillard CEO and Principal of Beacon Consulting PBL and Former Lead Judge, Malcolm Baldrige Award for Performance Excellence There’s nothing more frustrating than to be given a goal by senior leadership only to realize that had they consulted your team, they may have developed a much more meaningful goal or altered the strategy completely to optimize the outcome. How do internal teams that provide services to the lines of business (HR, Technology, Legal, Operations etc.) earn respect as a strategic partner and get invited to join planning conversations with executives much earlier in the process? Paige Lillard provides straightforward answers and the key to get your voice heard in strategy meetings.

This month's guest, Dee Daley, is a business leader with a 20-plus year record of leading organizational change initiatives for corporations including GE Healthcare, GE Capital and Office Depot. She recently presented on the topic of How to Deal With Difficult People at the Change Management 2015 Global Conference. As change management professionals our success often depends upon our ability to influence without authority and to influence “difficult” people. Surprisingly, the research shows that 75 percent of the people with whom we interact at work and play are different from us in many ways such as how they make decisions, how they react when stressed and how they prefer to manage a project. It is these differences that frequently cause tension and strife. Listen in to hear what you can do about it!

Caroline Kealey, Owner and Principal at Ingenium Communications, joins the show this month to share the Results Map, her tool for developing communications. Listen in to hear the key elements of the Results Map and how to use it to communicate change.

Andy Fleming, CEO & Founding Principal at Way to Grow, Inc. joins the show this month to tell us about Deliberately Developmental Organizations. We'll learn what they are, and why you'd want your organization to be one, and how to go about implementing it in your organization.

As the lines between our work and the rest of our lives blur, it seems more difficult to navigate and differentiate between the two. According to this month's guest, Dr. Jane Goldner, the key, however, is not work-life balance, it's role integration. Tune in to hear how to know if you or others have poor "work-life balance" and what the impact on the organization is, how to go about implementing role integration concepts at work, and how role integration can help alleviate change overload.

This month, my guest is Patti Johnson, CEO of PeopleResults and author of Make Waves:  Be the One to Start Change at Work and in Life.  She shares how to be a difference-maker who implements lasting change at work.

In this episode, Debora McLaughlin, author of The Renegade Leader, joins the show to share her I.G.N.I.T.E. model for increasing your influence and impact at work.

Bestselling author Rodger Dean Duncan shares nuggets of wisdom from his book, Change-Friendly Leadership: How to Transform Good Intentions into Great Performance. Listen in to hear what Dr. Duncan calls the Four T's: key leadership behaviors that drive change.

In this episode, workplace communication expert Skip Weisman shares the four conversations that happen at work, three of which create low morale, low productivity and kill profits. Which one works? Listen to find out The 4 Workplace Conversations, how and why they occur and specific strategies to move to the one "right" conversation.

Ever wonder if people in your organization are really on the same page when it comes to change? In this episode, Michael Taylor of SchellingPoint shares a way to measure and maximize alignment in your change initiatives. We'll discuss why alignment is important, who needs to be aligned, how to tell if you have alignment or not, and what you can do when you need better alignment.

Like many change agents, this month’s guest had a unique career path that brought him to that role. Danny Peterson was CEO of a large nonprofit organization. When he retired, he went back to work — this time as the Manager of Global Continuous Improvement within a Fortune 500 company. In this episode, we’ll explore Danny’s experience with influencing change as CEO and how it compared to leading change from the middle of a large company.

In this episode, Dr. Linda Hoopes, President at Resilience Alliance, returns to the show to discuss the impact of change-related overload. She’ll share tips on how to avoid it, and how to manage it when you can’t.

What’s your CQ?  This month, Barbara Trautlein, author of Change Intelligence and Principal at Change Catalysts, joins the show to discuss the types of change intelligence and how to develop yours to become more influential at work.

This month, Ankit Patel, Managing Partner of The Lean Way Consulting, joins the show to discuss how to tap into the natural information flows in your organization to influence change.

In this episode, Supriya Desai, Principal at ASC* Advisory, shares why in today’s global business environment – characterized by volatility, uncertainty, chaos and ambiguity – companies cannot delegate responsibility for planning and executing strategic changes to a small cadre of change management practitioners.

We are in the age of complexity. The organizational life-span is shrinking, the pace of innovation is the highest it's ever been and it continues to accelerate. For organizations to remain relevant in today's world, they need more effective and adaptable processes for managing change.  Jason Little, author of Lean Change Management, joins the show this month to discuss the collection of innovative practices for managing organizational change. He combines ideas from many communities, including the Lean Startup, Agile and Lean worlds, to create an adaptable and scalable model for managing the complexity of change in today's world.

In this episode, Dotty Posto, President of Posto Management Consulting, shares how to use creativity to design breakthrough change communication. Listen in to learn how to gain attention in the sea of information in today's workplace.

It's probably the most-quoted statistic about organizational change:  70% of change initiatives fail. But what does that mean? Where did that number come from? And is it even true? Jennifer Frahm, Director of Conversations of Change, discusses the history and dispells the myth that many accept as fact.

My guest this month is Victoria Grady, President and Principal Consultant at PivotPoint Business Solutions. In this episode, she shares how the LOE (Loss of Effectiveness) Index identifies those behaviors, perceptions, and attitudes that emerge in organizations in response to change. Jinnie Lee Schmid, an independent consultant certified to administer and interpret the LOE Index, also joins the conversation.

My guest this month is Molly Breazeale of AlignED, LLC, who will share her tips for helping teams make better decisions that support change.

Dr. Tasha Eurich, author of Bankable Leadership: Happy People, Bottom Line Results and the Power to Deliver Both, joins the show this month to share how you can achieve results while fostering a healthy work environment.

Professor Bill Rothwell, Professor of Workforce Education and Development in the College of Education at Penn State University, joins the show this month to discuss how to support organizational change with Accelerated Talent Management.

This month, Tonya Cornelius, Vice President of Learning and Organizational Development at ESPN, shares how they implemented a customized change management approach at the network.

This month, Daryl Conner, an internationally recognized leader in organizational change, visits the show. We will discuss how being an effective change agent is not just about what you do, but who you are.

In this episode, Brian Horgan, Project Director for United Illuminating, tells the story of the Central Facility project, which affected every employee in the company. By recruiting people throughout the organization to help ensure smooth transitions, the potentially disruptive project caused no service delays, came in under budget, and improved collaboration.

Tim Kuppler, founder of The Culture Advantage, shares what a remarkable culture looks like and provides steps to building one in your own organization.

Ever feel like your change initiative or your career are stalled and there's nothing you can do about it? Tune in to hear Karen Steinberg of The Possibility Practice share how to get things done when you feel powerless.