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In this episode, we revisit a tried-and-true formula for assessing the likelihood that a change effort will succeed—or fail. We're talking about the Beckhard-Harris Change Equation: D × V × F > R We road-test the formula against today's frenetic pace of change. Too often, senior leaders have been thinking about a change for months before employees hear a word about it. By then, leaders are ready to move—but everyone else is just beginning to make sense of what's happening. No wonder resistance follows. We like this tool because it is simple, straightforward, and practical. It reminds us that successful change requires three things: dissatisfaction with the current situation, a compelling vision for the future, and confidence in the first steps forward. Together, they must be strong enough to overcome resistance. Like any tool, it has limitations. The equation is best used as a readiness test—not as an implementation plan. It can tell you whether the conditions for change are present and where the weak spots may be. It cannot lead the change for you. Here's the formula: D = Dissatisfaction with the current situation V = Vision for the future F = First steps—or belief in the path forward R = Resistance to change In a world where change keeps coming faster, this simple formula may be more useful than ever.
From shifting commodity markets and explosive data center growth to drone delivery and AI-enabled workplaces, supply chain leaders are navigating change from every direction. In this episode of The Buzz, powered by Toyota Automated Logistics, Scott Luton and Dr. Rod Thomas are joined by Hans Kremer, partner and co-founder of Inchange, to unpack the latest supply chain headlines and explore what professionals and organizations need to thrive in a rapidly evolving business environment. The discussion shifts to professional development, where Hans shares why companies need to stop training in silos and create more cross-functional learning experiences. The group also explores lifelong learning, the value of hands-on operational experience, and why AI should be viewed as a capability multiplier, not simply a tool for cutting costs or increasing efficiency. They close with powerful insights on leadership, trust, empathy, and creating environments where people can succeed. Key Takeaways: Successful change starts with the people doing the work. Find true advocates early, listen carefully to resistance, communicate the “why” repeatedly, and give teams the time and resources needed to implement change. Supply chain has become a strategic differentiator. Competition increasingly happens between entire supply chain ecosystems, not simply individual companies. Tomorrow's supply chain professionals need more than technical expertise. Strategic inquiry, discernment, judgment, adaptability, communication, and influence will become increasingly important as AI expands access to technical capabilities. Copper and other critical resources could become major constraints on AI and electrification growth. Data centers, infrastructure investment, geopolitics, tariffs, and limited natural resources are creating complex global supply challenges. Professional development needs to become cross-functional. Giving employees opportunities to experience sales, operations, supply chain, finance, and other perspectives can help break down silos and improve organizational performance. AI should make people more capable, not simply more efficient. Organizations that use AI only to automate existing tasks may miss its greater potential to enable employees to solve problems and perform work they could not previously do. Leadership is about enabling the success of others. Strong leaders remove obstacles, protect their teams, model the right behaviors, build mutual trust, and create an environment people want to follow. This episode brings together timely supply chain news with practical lessons on leadership, learning, technology, and organizational performance. Whether you're preparing your workforce for AI, navigating major market shifts, developing the next generation of supply chain talent, or simply trying to become a stronger leader, Hans, Rod, and Scott offer actionable perspectives you can put to work right away. Additional Links and Resources: Toyota Automated Logistics: https://toyota-automated-logistics.com/ With That Said: https://bit.ly/WTS-8-August-2026 Leading Beyond The Next Disruption: https://bit.ly/Mourad-Tamoud-SE Rod's LinkedIn Post: https://bit.ly/The-Perfect-SC-Manager Han's LinkedIn Post: https://bit.ly/Hans-Music-Stories Copper jumps to its highest level ever. What the metal is telling us: https://cnb.cx/4cvTGv8 Congo Issues Immediate Copper and Cobalt Ban as Smelters Pay Miners for Feedstock: https://bit.ly/DRC-Bans-Some-Exports Caterpillar sales surpass $20B as data center generators take off: https://bit.ly/CAT-has-big-2Q2026 DoorDash Takes to the Sky With Its Own Drones: https://on.wsj.com/4ccxIx7 Inchainge: https://inchainge.com/ The Readiness Rules: https://now.supplychainnow.com/the-readiness-rules Connect with Hans on LinkedIn: https://www.linkedin.com/in/hanskremer/ Connect with Rod on LinkedIn: https://www.linkedin.com/in/rod-thomas-a409a41/ Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/ Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- From Disruption to Stability: Building Resilient Logistics Solutions in a Rapidly Changing Global Market: https://bit.ly/3TguZMt WEBINAR- SAP AI Inside the Supply Chain: From Silo to Orchestration: https://bit.ly/4bvpz6K This episode was hosted by Scott Luton and Rod Thomas, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-ai-copper-drone-delivery-future-supply-chain-leadership-1622 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, we take on something pretty basic to being human—our need to connect with other people. Friends, family, people at work. We need each other. Yet loneliness, isolation, and anxiety seem to be everywhere. Maybe part of the antidote is right in front of us: getting better at building and keeping strong relationships. The problem is, good relationships don't just happen. They take work. Life gets busy. We get comfortable. We stop having the conversations that matter. And before we know it, people we care about—or work beside every day—aren't as connected to us as we think they are. Why does this matter? Because relationships are the glue that holds families, communities, teams, and organizations together. And at work, all the strategies, processes, and clever ideas in the world don't mean much if people don't trust one another. We offer an exercise to take a look at your own connections and a practical way to strengthen them. For us, it comes down to three things: Humility — I need you to become a better me. Intentionality — We have to make the time and space for conversations that matter. Trust — I value you. I can count on you. And you can count on me. So here's the question we leave you with: Who in your life could you be better connected to? Maybe it's time to stop thinking about it and start a conversation.
Long before a facilitator asks the first question, the room is already sending a message. In this episode, Bob and Joyce explore one of organizational development's most overlooked leadership tools: the physical setup of a meeting. Do tables create comfort—or barriers? What happens when sixty people—from store managers who are rarely invited into these conversations to district managers, directors, and specialists—leave the rows behind and sit knee-to-knee in one large circle? The answer is more than a different seating arrangement. It changes the conversation. No hiding in the back. No "head table." No privileged voices. Just one team, sharing one space. Joyce shares practical ways to use geography as a learning tool—moving people instead of just talking to them, presenting from the floor instead of behind a podium, and even asking people to move their chairs closer together or farther apart to physically demonstrate agreement, disagreement, or alignment. The lesson is simple but powerful: sometimes people learn more from what they experience than from what they hear. The room itself becomes the teacher. Changing the room changes the conversation—and often changes the people in it.
Send us Fan MailIt's back to the GCC conversation – this time on the bourgeoning world of GCCs in India! And we could not have had a better guest for this than the man who is in the thick of things. Meet the one and only Saurabh Mehta, a business leader with over 20 years who has been helping global enterprises establish, scale, and transform Global Capability Centers (GCCs), with a strong focus on workplace strategy, infrastructure, operations, governance, and business transformation, in his current role as Head of Corporate Services – GCC at Zinnov. His expertise spans GCC strategy, operational excellence, workplace transformation, corporate services, and the intersection of technology, talent, and real estate in enabling enterprise growth. With experience spanning global consulting, entrepreneurship, venture capital, and corporate leadership, and known for his execution-oriented leadership style, Saurabh believes that sustainable competitive advantage comes from disciplined execution, strong operating models, and building organizations that create long-term value. He is a regular speaker at industry forums, where he shares perspectives on the evolution of GCCs, the future of work, AI-driven enterprise transformation, and India's role in the global business landscape. [3:27s] Saurabh's origin story[06:18s] Culture differences across sectors of tech, banking, private equity, venture fund [9:13s] From venture capitalist to entrepreneur[14:55s] Growth of GCCs in India: The tipping point [26:12s] Potential risks to the growth of GCCs in India[33:22s] Innovation as the next wave of GCCs in India and impact of AI[40:05s] Predictions for future trends for the GCC landscape [47:50s] RWL READ: ‘Good to Great' by James Collins; ‘The Psychology of Money' by Morgan Housel; LISTEN: Acquired Podcast Connect with Saurabh on LinkedIn Connect with Vinay on LinkedIn What did you think about this episode? What would you like to hear more about? Or simply, write in and say hello! podcast@c2cod.comSubscribe to us on your favorite platforms – Google Podcasts, Apple Podcasts, Spotify, Overcast, Tune In Alexa, Amazon Music, Pandora, TuneIn + Alexa, Stitcher, Jio Saavn and more. This podcast is sponsored by C2C-OD, your Organizational Development consulting partner ‘Bringing People and Strategy Together'. Follow @c2cod on Twitter, LinkedIn, Instagram, Facebook
In this episode of Learning for Good, I sit down with nonprofit leader Melody Lam to explore how she built a coaching culture by training first-time managers to coach.Coaching sounds like the obvious solution when new managers struggle to have hard conversations with their teams, but it often gets treated as a perk reserved for executives, and the cost of outside coaches can make the whole idea feel out of reach. Melody's experience shows that coaching does not have to start big or expensive, it can start with a simple model, a willing pilot group, and two minutes of practice at a time.▶️ When to Choose Coaching as Your Leadership Development Solution with Melody Lam▶️ Key Points:00:00:00 Why Nonprofits Need Coaches, Not Just Training00:03:50 Melody's Path into Nonprofit Leadership Development00:07:39 The Benefits of Coaching Across Organizations00:11:45 Building Emotional Buy-In for Coaching00:14:39 Making Coaching Accessible with a Limited Budget00:19:13 Piloting and Scaling Coaching Across the Organization00:21:01 Coaching Results: From Technical Skills to Coaching Culture00:23:42 Where to Start with Coaching (Even with Limited Time or Budget)Resources from this episode:E175: How One Nonprofit Used Habit Stacking to Improve Feedback Skills with Amy GloverThe Extraordinary Coach: How the Best Leaders Help Others Grow by John Zenger and Kathleen StinnettJoin us for our next Nonprofit L&D Collective networking event on August 19: https://www.skillmastersmarket.com/join-the-nonprofit-learning-and-development-collective Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveConnect with MelodyLinkedIn: Melody L.Connect with HeatherLinkedIn: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here.⭐Was this episode helpful? If you're listening on Apple Podcasts or Spotify, follow and leave a review!
Today, we take on a difficult conversation sparked by the tragic killing in Biddeford, Maine, and other deeply disturbing events that have unfolded in recent months. Beyond the individual tragedies is something even more troubling: a growing tendency to normalize horrific, immoral, and dehumanizing behavior. We see it in our politics. We see it in our communities. We see it in the way people talk about—and sometimes treat—one another. And when that behavior becomes normalized, we risk losing our ability to recognize just how wrong it is. As OD and HR practitioners, we are at choice. Do we simply get caught in the current of toxic behavior and cultures, quietly adapting to what has become "normal"? Or do we have the courage to call it what it is? What is our responsibility when the world around us becomes increasingly toxic? How do we create organizations where humanity, dignity, respect, and psychological safety aren't just words on a wall—but values we actively defend? And maybe this isn't just an HR or OD issue. Maybe it starts with all of us—in the small choices we make every day. A little more curiosity. A little less judgment. An act of kindness toward a stranger. A decision to see the person in front of us as a human being, even when we disagree. We can't fix everything that's wrong in the world. But perhaps we can influence the spaces we occupy, the cultures we create, and the way we treat the people we encounter. Maybe that's where change begins.
In this episode of Where Work Meets Life, Dr. Laura sits down with Dr. Max Klau, author of Developing Servant Leaders at Scale and founder of the Center for Courageous Wholeness, to explore why leadership begins with the courage to look inward. They explore the often overlooked concept of shadow, the parts of ourselves we deny, avoid, or leave unexplored, and how these hidden aspects can influence the way we lead and exercise power. Drawing on decades of experience developing leaders in organizations and public service, Max shares why confronting our shadow is essential for creating more compassionate, grounded, and effective leadership in today's world. Max has worked with organizations, civic leaders, and aspiring public servants, which has led him to understand how servant leadership requires more than good intentions. It calls for an ongoing commitment to self-awareness, humility, and personal growth. He and Dr. Laura discuss the relationship between power and purpose, the difference between leading from service versus ego, and why organizations benefit when leaders are willing to acknowledge both their strengths and their blind spots. Together, they explore how greater compassion and integrity can help create healthier workplaces, stronger communities, and a more hopeful future for our world. "The most dangerous people are the folks who are absolutely convinced that they are pure light." - Max Klau About Max Klau: Dr. Max Klau is an author, consultant, coach, developmental psychologist, and founder of the Center for Courageous Wholeness. His work sits at the intersection of inner development and service to others, helping organizations and individuals practice shadow-integrated servant leadership. After more than two decades designing transformational leadership development programs at City Year and the New Politics Leadership Academy, Dr. Klau developed an approach that views leadership as a dual journey of both inner and outer change. He believes that integrating personal development with meaningful impact is essential in a time of increasing complexity, uncertainty, and social change. Central to his work is the practice of confronting shadow, the aspects of ourselves we often avoid acknowledging because they make us uncomfortable, yet profoundly influence how we lead and serve. Dr. Klau is the author of Developing Servant Leaders at Scale: How to Do It and Why It Matters, which explores the practical methodology he developed through years of experimentation, innovation, and leadership development practice. The book outlines how organizations can cultivate servant leaders while fostering both personal growth and collective impact. Through the Center for Courageous Wholeness, Dr. Klau offers coaching, retreats, keynote presentations, and organizational consulting, all grounded in the belief that inner and outer change are deeply interconnected. He partners with values-driven organizations, leaders, teams, and communities that are committed to confronting their shadow as they seek to serve others. Resources: Dr. Max Klau LinkedIn Center for Courageous Wholeness LinkedIn “Developing Servant Leaders at Scale: How to Do It and Why It Matters” by Max Klau “Servant Leadership” by Robert K. Greenleaf Podcast: Pulling the Thread by Elise Loehnen “I Wish I'd Quit Sooner: Practical Strategies for Navigating and Escaping a Toxic Boss” by Dr. Laura Hambley Lovett Dr. Laura on LinkedIn Where Work Meets Life™ on YouTube Learn more about Dr. Laura on her website: https://drlaura.live For more resources, look into Dr. Laura's organizations: Canada Career Counselling Synthesis Psychology Order Dr. Laura's new book today: I Wish I'd Quit Sooner: Practical Strategies for Navigating a Toxic Boss Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Send us Fan MailBringing us incisive insights from inside the world of CEOs is international CEO mentor and author of the book, ‘Discipline Beats Vision: How to be the leader your company needs - starting Monday', Dane Hudson. A seasoned international leader, Dane provides coaching, mentoring and advisory services to CEOs, Founders and C-level leaders through his company, Impactful Leadership. Dane is APAC's most respected CEO mentor and has over 25 years of experience as a CEO of companies including the world's largest restaurant company Yum! Brands, managing over 63,000 restaurants in more than 155 countries including KFC, Taco Bell, Pizza Hut, and The Habit Burger & Grill.[2:54s] Dane's origin story[10:34s] From running companies to starting his own[14:08s] 3 things that CEOs struggle with that people often don't talk about[22:48s] Why Discipline Beats Vision and being ‘Monday-ready' [29:19s] Evolution of leadership in the age of AI [43:48s] Future for Dane Hudson [46:53s] RWL Read: Jim Collins books; Listen Bloomberg Technology PodcastRWL Read: Dane's book ‘Discipline Beats Vision' Find out more about Dane's work at https://impactfulleadership.com/ Connect with Dane on LinkedIn Connect with Vinay on LinkedIn What did you think about this episode? What would you like to hear more about? Or simply, write in and say hello! podcast@c2cod.comSubscribe to us on your favorite platforms – Google Podcasts, Apple Podcasts, Spotify, Overcast, Tune In Alexa, Amazon Music, Pandora, TuneIn + Alexa, Stitcher, Jio Saavn and more. This podcast is sponsored by C2C-OD, your Organizational Development consulting partner ‘Bringing People and Strategy Together'. Follow @c2cod on Twitter, LinkedIn, Instagram, Facebook
In this episode, we uncover one of Joyce's most unusual leadership tools—her famous paper plate journals. (Yes, we'll explain.) Over the years, Joyce captured hard-earned insights about what great HR really looks like, jotting them down on paper plates that became her personal leadership playbook. Together, we revisit those notes as Joyce shares her practical "rules of the road" for HR professionals. Bob, seeing many of them for the first time, reacts in real time, sparking the kind of candid conversation listeners have come to expect. These aren't theories you'll find in academic textbooks or the latest HR workshop. They're lessons forged through decades of experience—practical, timeless, and surprisingly relevant for anyone leading people today. And why paper plates? Joyce discovered they were more durable, more portable, and far more coffee- and sweat-proof than a legal pad. Sometimes the best ideas begin in the most unexpected places.
PODCAST EPISODE | An Analog Brain In A Digital Age With Marco Ciappelli Every organization has a policy on AI. Most of them are unwritten, unspoken, and enforced by silence. Priyanka Dave — behavioral scientist, dual PhD, and the person responsible for teaching an entire university system how to work with these tools — explains what actually happens inside a company that refuses to say the word out loud.
Do you have employee engagement data sitting in a survey report with no plan for turning it into action?In this episode of Learning for Good, I sit down with Wilson Kirkpatrick, Director of People Operations at Waterford.org, to talk about how they used employee engagement data to design a coaching program that strengthened leadership trust and psychological safety.Many nonprofit leaders collect engagement survey data every year, but once the report comes back, it often sits untouched. That data only becomes valuable when you pair it with a deliberate cycle of listening, understanding, and acting, turning a single survey into an ongoing system for organizational growth.▶️ How to Align Learning with Data with Nonprofit HR Leader Wilson Kirkpatrick▶️ Key Points:00:00:00 Wilson's Path Into HR and People Operations00:05:21 Inside Waterford.org's Mission and Team00:06:16 Turning Employee Engagement Data Into a Business Case for Coaching00:11:31 Prioritizing Quick Wins When Rolling Out Coaching00:15:23 Measuring the Results: Engagement Score Improvements00:17:18 Advice for Leaders Who Feel Intimidated by Data00:19:02 Where to Find the Data Already Inside Your OrganizationResources from this episode:Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveConnect with WilsonLinkedIn: Wilson KirkpatrickWebsite: waterford.org Connect with HeatherLinkedIn: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here.⭐Was this episode helpful? If you're listening on Apple Podcasts or Spotify, follow and leave a review!
After a bit of a (long) break, Giant Talk is back, with a new look, feel and a new co-host! Still the same focus - decoding what works in translating strategy into results.James Perryman of Momentus joins Roger to bring a new perspective to the conversations on Giant Talk. While he and Roger share similar outlooks on business, strategy and performance, they come at it from different angles - with James focused strongly on the leadership and management challenges. TakeawaysOKRs play a crucial role in improving business performance and aligning organizational goals.Senior management buy-in is essential for the success of training and development initiatives.Chapters00:00 Introduction to OKRs and Performance Improvement02:29 Transition to Organizational Development and Leadership05:59 Management Training and Setting Expectations08:38 Client Engagement and Business Impact11:27 Organizational Integration and Leadership Role14:07 Training Relevance and Senior Management Buy-In17:19 Podcast Evolution and Organizational Growth22:57 Challenges in Implementing OKRsStay tuned as they drill into this with a whole range of engaging and insightful guests over the coming season.Enjoy the episode!If you have 3 minutes and would like to see how your goal setting/OKRs could have more impact, then why not give our maturity assessment a try? It's free, you get your results right away and you can access it HEREIf you'd like to chat OKRs, then why not have a chat with our Founder, Roger? He's a massive OKR geek and could talk about them for hours! You can fix up a call with him HERE
Leadership development is not about checking boxes. It is about building the awareness, communication, trust, and consistency required to help people grow, perform, and feel safe enough to do meaningful work. LaTonya Wilkins brings a powerful conversation on what it really means to lead below the surface. From psychological safety and culture to coaching, delegation, community, and connection across differences, this master class challenges leaders to stop treating leadership like a static skillset and start looking at how leadership is actually experienced by the people they serve. Learn how to honestly rate your leadership by asking better questions: • How clear is your communication? • How do people experience you in meetings, emails, and difficult conversations? • Are you giving people the guardrails they need without making them too tight? • Are you creating hope, trust, compassion, and stability? • Are you developing people, or just expecting them to perform? • Are burnout, churn, poor delegation, and low trust signs of a deeper leadership problem? This conversation also explores why many leadership development programs fail because they rely on outdated models, performative culture work, and initiatives that were never truly embedded into the organization. Real culture cannot be reduced to perks, titles, slogans, or temporary programs. It has to show up in how leaders communicate, make decisions, build teams, manage change, and create belonging. LaTonya also brings a needed perspective on coaching and community in a noisy market where too many people sell quick fixes without doing the real work. Strong leadership, real coaching, and healthy culture are all relationship businesses. They require trust, self-awareness, accountability, and the right people around you at every stage. For executives, founders, HR leaders, coaches, consultants, people managers, and anyone responsible for leading others, this conversation is a reminder that real leadership still wins when it is rooted in trust, development, culture, coaching, and community. Beyond The Episode Gems: Learn More About Leading Below The Surface Book Buy LaTonya's Book, Leading Below The Surface Learn more about LaTonya's offerings for executive coaching ChangeCoaches.io Connect with LaTonya on LinkedIn Explore Change Coaches Relational Coach Training Buy Troy's Book, Strategize Up: The Blueprint To Scale Your Business StrategizeUpBook.com Discover All Podcasts On The HubSpot Podcast Network Get Free HubSpot Marketing Tools To Help You Grow Your Business Grow Your Business Faster Using HubSpot's CRM Platform Support The Podcast & Connect With Troy: Rate & Review iDigress: iDigress.fm/Reviews Follow Troy's Socials @FindTroy: LinkedIn, Instagram, Threads, TikTok Subscribe to Troy's YouTube Channel For Strategy Videos & See Masterclass Episodes Need Growth Strategy, A Keynote Speaker, Or Want To Sponsor The Podcast? Go To FindTroy.com
Send us Fan MailOur guest today is Winnie da Silva, a leadership strategist who has enabled senior leaders and leadership teams to achieve results at a high-level during moments of growth, transition, and increased complexity over the last two decades. Winnie partners with leaders to drive meaningful shifts in leadership behavior, team dynamics, and organizational performance. Her work integrates executive coaching, leadership development, and team effectiveness to achieve measurable business impact. She began her career at Arthur Andersen Business Consulting and later served as National Director of Learning and Development at Bovis Lend Lease.Winnie is also the host of Transformative Leadership Conversations, a podcast for leaders who want to elevate their own leadership thinking and skills. Through in-depth conversations with executives and subject-matter experts, the show explores the shifts required to drive sustained performance.[5:29s] ‘An accidental consultant': Her genesis story [12:44s] On her work in leadership coaching [23:09s] Most gratifying and most challenging moments from her work[34:27s] A common theme across leaders she's worked with [40:05s] AI in leadership [47:32s] RWL Read: ‘Tiny Experiments' by Anne-Laure Le Cunff; RWL LISTEN: Winnie's podcast ‘Transformative Leadership Conversations'Explore her work at https://www.winniedasilva.com/ Connect with Winnie on LinkedIn Connect with Vinay on LinkedIn What did you think about this episode? What would you like to hear more about? Or simply, write in and say hello! podcast@c2cod.comSubscribe to us on your favorite platforms – Google Podcasts, Apple Podcasts, Spotify, Overcast, Tune In Alexa, Amazon Music, Pandora, TuneIn + Alexa, Stitcher, Jio Saavn and more. This podcast is sponsored by C2C-OD, your Organizational Development consulting partner ‘Bringing People and Strategy Together'. Follow @c2cod on Twitter, LinkedIn, Instagram, Facebook
What can today's leaders learn from the bold experiment that created American democracy 250 years ago? Joyce explores the Constitution as an enduring lesson in leadership, systems thinking, and the power of constructive disagreement. Looking through the lens of organizational development, she explores the Constitution as one of history's most audacious leadership experiments—a bold attempt to design a nation where power is shared, disagreement is expected, and progress depends on conversation rather than conquest. I t's a timely reminder that democracy, like every healthy organization, isn't self-sustaining. It requires courage, compromise, and people willing to keep coming back to the table. In today's episode, Joyce shares an essay she wrote back in 2019 entitled, Maine Voices: In time of turmoil, let's recommit to our grand democratic experiment.
I continue to find and place value in Emotional Intelligence. I spent much of my life misperceiving social intelligence as emotional intelligence. I felt I could read and cater to other's emotions, but I was very ignorant and neglectful of my own emotions, which took a toll on myself, and others. In this episode I brought on an expert who cites that emotional intelligence as the single biggest predictor of our personal and professional success. Scott Allender is an expert in global leadership and organizational development. He regularly teaches Enneagram workshops and conducts emotional intelligence assessments for individuals and teams who seek to become more radically self-aware and cognizant of the impact they have on the world. Scott has a book titled, The Enneagram of Emotional Intelligence: A Journey to Personal and Professional Success. This is another installment in my continual pursuit of understanding and owning my own emotions. Sign up for your $1/month trial period at shopify.com/kevin Go to shipstation.com and use code KEVIN to start your free trial. Learn more about your ad choices. Visit megaphone.fm/adchoices
Send us Fan MailGrounded in change psychology, resilience and neuroscience, her work in Change Management and leadership spans over 20 years partnering with leaders to enable high performance sustainability, the kind that strengthens people and mindsets, adaptability, culture and results. Meet our guest today, Mona Momtazian the Change Management and Leadership Consultant who has worked with leaders in Australian and global organisations through some of the hardest moments at work. Restructures. Redundancies. Teams falling apart and shifting to completely different ways of working. Mona is the founder of Change Capability and the creator of the ReFocus Method™ and the Change Support Stack™ framework. Drawing on behavioural neuroscience, she has developed an online learning store designed to make the language of self-care and emotional intelligence a norm in the workplace. [3:30s] Her journey into Change Management Leadership [14:12s] Evolution of leaders' understanding of change and its complexities[27:06s] Doing change right versus doing it quick[33:12s] On change projects she's led - digital transformation, AI [39:00s] Top learnings and insights on Change Management [45:21s] RWL Read: Mona's book ‘The Many Hats of Resistance'; ‘Appreciative Inquiry'by David Cooperrider and Diana Whitney; ACMP resourcesfor Change Management; Human Centered Design Thinking; SCARF® NeuroLeadership; Listen to Brené Brown's podcastConnect with Mona on LinkedIn Connect with Vinay on LinkedIn What did you think about this episode? What would you like to hear more about? Or simply, write in and say hello! podcast@c2cod.comSubscribe to us on your favorite platforms – Google Podcasts, Apple Podcasts, Spotify, Overcast, Tune In Alexa, Amazon Music, Pandora, TuneIn + Alexa, Stitcher, Jio Saavn and more. This podcast is sponsored by C2C-OD, your Organizational Development consulting partner ‘Bringing People and Strategy Together'. Follow @c2cod on Twitter, LinkedIn, Instagram, Facebook
A new employee's first days can shape their entire experience with an organization. For public health agencies facing workforce challenges, effective onboarding is an important investment in long-term success. Mary Ramirez, interim director of onboarding and acclimation at the Bureau of Organizational Development in the South Carolina Department of Public Health, discusses the agency's innovative onboarding program for new hires. Designed to create a consistent experience across the state, the program introduces employees to the agency's mission, values, leadership structure, and programs while emphasizing real-world application and engagement.Home | Public Health Careers.orgPublic Health Workforce | ASTHODELPH Open House
In today's episode, we revisit the work of Peter Drucker, widely considered the father of modern management. Drawing from his book, The Daily Drucker, we share several insights that have profound implications for organization development and human resources. While Drucker is often remembered as a business guru and management consultant, his writings are filled with practical wisdom about people, purpose, effectiveness, and leadership. This is our second visit to Drucker's work because his ideas continue to challenge us to think differently about organizations and what it really means to get the right things done. If you're an OD or HR practitioner looking for timeless principles that still speak powerfully to today's workplace realities, this episode is for you. Some ideas don't age. Drucker's observations from decades ago may be exactly what today's leaders need to hear.
In today's episode, Bob shares a list he developed of the conditions that help accelerate cultural change in today's fast-paced environment. The list isn't based on theory or the latest management fad. It's drawn from his experience observing what was present when organizational change moved quickly—and actually stuck. Joyce adds her perspective, and the sparks begin to fly when she admits her instinctive resistance to change happening too quickly. She also argues that Organizational Development carries an important responsibility: setting the thermostat for change by helping create the conditions where meaningful change can take root, grow, and endure. The conversation explores the tension between speed and sustainability. Along the way, Bob and Joyce discover that some surprisingly simple actions can have an outsized impact on successful change. As a teaser, here are a few items from Bob's list: • Be grounded in the business. Understand how work really gets done, not just how it appears on an organization chart. • Have an OD presence where decisions are made. The OD practitioner serves as a trusted thought partner to the CEO and senior leadership team. • Engage a vertical slice of the organization. Involve people from different levels and functions to assess readiness for change and provide feedback as the change unfolds. Join us as we explore what it really takes to accelerate change without sacrificing the conditions that make it sustainable. You may discover that the "secret ingredients" are less about sophisticated change models and more about a handful of practical choices that leaders make every day.
For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP252 In episode 256, Coffey talks with Leslie Speas about developing high-retention managers who improve employee engagement, accountability, trust, and workplace culture through intentional leadership habits. They discuss promoting high-performing employees into leadership roles without proper management training; emotional intelligence and self-awareness as foundational leadership competencies; connecting employees to organizational purpose and mission-driven work; building workplace trust through consistency, humility, and integrity; coaching employees through questions instead of problem-solving; accountability systems that improve performance and retention; effective communication strategies for managers and team leaders; employee recognition and appreciation practices that reinforce company values; empathy and flexibility in supporting employee wellbeing and mental health; leadership development frameworks that strengthen organizational culture and productivity; practical feedback models including the BEAN and BET communication methods; performance management processes that move beyond annual reviews; balancing individual contributor career growth with leadership readiness assessments. Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Leslie Speas is a seasoned Human Resources and Organizational Development leader with over 30 years of experience. She serves as Founder and President of InfluenceHR Consulting, a firm dedicated to helping leaders and HR teams build workplaces where people will thrive and stay. Leslie holds a master's degree in industrial/organizational psychology and possesses senior-level HR designations and certifications in coaching, the Working Genius, Enneagram assessment, and Talent Management/Succession Planning. Her leadership experience spans diverse sectors such as healthcare, manufacturing, technology, financial services, and nonprofit organizations. In addition, she is the author of the book, 7 Habits of High-Retention Managers. Leslie is heavily involved in furthering the HR profession and serves as a District Director with the North Carolina Society for Human Resources Management. She and her husband, Tracy, reside in Winston-Salem, N.C. Leslie Speas can be reached at: https://www.influencehrconsulting.com https://www.linkedin.com/in/leslie-speas https://www.facebook.com/influencehrconsulting https://www.instagram.com/influencehrconsulting https://www.youtube.com/channel/UCdH17Da_dvt_UFpRNmUvqrQ About Mike Coffey: Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business. Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association. Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community. Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year. Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week. Mike and his very patient wife of 28 years are empty nesters in Fort Worth. Learning Objectives: Identify the leadership habits that improve employee retention and engagement. Apply coaching and feedback techniques that strengthen accountability and trust. Evaluate leadership readiness before promoting employees into management roles.
Send us Fan MailFor too long, work and leadership advice has focused on beginnings – how to make a great first impression, nail a new job, or start projects on the right foot. But what about endings – how can we successfully lead through messy transitions like redundancies, retirement or mergers? In the current global environment of mass layoffs, ‘Good Bye: Leading Change Better by Attending to Endings' is brilliantly timely, revealing how leaders can manage endings with care, respect and emotional agility. Our guests today is the dynamic author duo behind this book – top leadership coaches, Lizzie Bentley Bowers and Alison Lucas. Distilled from two decades of working with leaders in transition, and born out of practice, this highly practical book guides readers in navigating the four steps of endings – Reality, Emotion, Accomplishment and Ritual – offering a powerful framework for working through past, present, and future endings.Vinay traces Alison and Lizzie's incredible journey to ‘Good Bye'. Hit play for the low down! [4:30s] Their journey into coaching [10:31s] Genesis of their book ‘Good Bye'[17:29s] The need to attend to endings during transitions [24:06s] Slowing down, breaking the ‘cycle' [40:01s] Managing ‘goodbyes' in the age of AI[47:46s] RWL Read: Alison and Lizzie's book, ‘Good Bye: Leading Change Better by Attending to Endings' Alison and Lizzie's recommendation to READ: ‘Transitions' by William Bridges, ‘Daring Greatly' by Brené Brown; ‘Emotional Agility' by Susan David; Connect with Alison on LinkedIn Connect with Lizzie on LinkedIn Connect with Vinay on LinkedIn What did you think about this episode? What would you like to hear more about? Or simply, write in and say hello! podcast@c2cod.comSubscribe to us on your favorite platforms – Google Podcasts, Apple Podcasts, Spotify, Overcast, Tune In Alexa, Amazon Music, Pandora, TuneIn + Alexa, Stitcher, Jio Saavn and more. This podcast is sponsored by C2C-OD, your Organizational Development consulting partner ‘Bringing People and Strategy Together'. Follow @c2cod on Twitter, LinkedIn, Instagram, Facebook
What you'll learn in this episode: ● The key difference between leading and managing ● How your words can carry more weight than you realize ● Why great leaders attract people seeking guidance ● How to empower your team through influence, not authority ● The mindset shift that transforms management into leadership
In this episode, we use a bit of lateral thinking to explore a provocative question: What can organizations learn from healthy families? Joyce introduces a list of characteristics commonly found in healthy families, and together we examine how these traits might apply to organizational culture. Which qualities translate well to the workplace? Where do the parallels break down? And where might seemingly positive family values create unintended consequences? Many of us cringe when leaders describe their company as "a family." While the phrase can evoke warmth, belonging, and mutual support, it can also signal blurred boundaries, favoritism, unhealthy loyalty, or expectations that employees put the organization's needs ahead of their own. With that tension as our backdrop, we dive into a lively conversation about the traits of healthy families and what they might teach us about creating healthier, more human workplaces. The discussion led us to some conclusions that surprised even us. Join us and see where the conversation takes you.
When I got into consulting, I was really drawn to organization development. I was a young international HR manager at the nonprofit where I worked. As I walked around the organization, I would always get confused by what was said on the break room walls and what was actually lived out. And I always wanted to bring those two things together. I think that's a lot of what drove me. And I think many of us want to bridge the gap between what organizations could be and what they are. That's part of what got me to form The Common Good Consulting & Coaching Consortium, you've heard me talk about… and today I'm bringing people from that group together to discuss whether or not we're all on the same page around what the heck a people-centered organization is, or what people-centered leaders are. I brought on three of the participants from this Common Good Consortium from different perspectives - from Lean, from OD, and L &D, and we're gonna have a conversation around what it looks like, around what we have in common, around our definitions, and where we have different perspectives and where we can piggyback on one another's expertise. Tune in to hear from Matt White around Lean and Continuous Improvement, Kristen Chase from OD, and Deborah Masak from L&D. Let's dive in! Where to Dive In: 00:00 — Are We Aligned on People-Centered Leadership and Organizations? 06:16 — Why Betsy Started the Common Good Consortium Conversation 07:38 — The Lean and Continuous Improvement View of People-Centered Leadership 12:46 — The Organizational Development Perspective on Culture and Leadership 18:30 — The Learning & Development Perspective on People and Business Results 20:49 — Why OD, L&D, and Continuous Improvement Often Work in Silos 36:26 — The Need for Better Cross-Functional Collaboration 45:20 — The Biggest Challenges Facing People-Centered Organizations Today 54:43 — Moving Leaders from Reactive to Responsive 58:25 — Final Thoughts on Collaboration, Culture, and Long-Term Impact Next Steps: Participate in a cross-functional group to share best practices across disciplines and a "Common Good Toolkit" of resources and approaches for creating balanced, people-centered decision-making in organizations. This group will be led by Kristin Chase, a seasoned OD consultant who founded the Greater Orlando Organization Development Network (GOOD). She has direct experience bringing a successful professional networking organization to life and will be getting the word out to more of our peers who share our vision and goals. You can let me know if you're interested in this group, or reach out directly to Kristin at kristin@chasetd.com Thank you again for all that you do to make a difference each day and for helping me further the conversation around what it looks like for us to more effectively partner with one another to influence organizations to truly serve the common good. Other episodes you may enjoy: How to Monetize Your Zone of Genius How to Use AI Without It Running The Show with Tamra Cajo To AI or Not to AI: The Question is When Not If Too Many Business Ideas? 5 Steps to Find Your Focus Consulting and Coaching in The Messy Middle How to Become a Confident Speaker with Dr. Christina Madison Do You Love Consulting or Coaching but Hate Marketing? About my guests: Matthew White: Matthew White is a continuous improvement leader and Lean practitioner who is passionate about servant leadership, leadership development, and helping organizations create more effective and people-centered workplaces. With more than 20 years of experience in healthcare and manufacturing, he leads continuous improvement initiatives while coaching and mentoring leaders and teams in Lean thinking, problem solving, and operational excellence. Matthew's leadership philosophy is rooted in humility, continuous learning, and adding value to others both professionally and personally as a husband, father of three, and youth baseball coach. Kristen Chase: Kristen Chase is an organizational development consultant, culture strategist, and executive coach with more than 24 years of experience helping organizations align culture, leadership, and talent for long-term success. Before launching Chase Talent Development, she built the Organizational Development function at Universal Destinations & Experiences, part of NBCUniversal and Comcast, where she advanced to Senior Director of Organizational Development. Kristen specializes in people-centered culture strategy, leadership effectiveness, and executive coaching, blending strategic insight with practical, human-centered solutions. Deborah Masak: Deborah Masak is a transformational talent, culture, and learning executive with deep expertise in leadership development, workforce enablement, and organizational growth. She has led enterprise-wide learning and talent strategies for global organizations, helping align culture, leadership, and business priorities during periods of rapid change and expansion. Deborah is known for building scalable learning ecosystems, driving engagement initiatives, and partnering with executives to create inclusive, high-performance cultures that fuel long-term impact. About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services
Send us Fan MailMeet Ash Seddeek, a globally recognized executive coach and change leadership advisor with over 15 years of experience helping leaders drive transformation through compelling communication and strategic influence. Ash has coached senior teams at Cisco, Uber, Google, Boston Scientific, San Francisco International Airport and Doosan Bobcat. A former leader at Deloitte, Oracle, and Cisco, Ash blends deep expertise in executive presence, strategic facilitation, and change sponsorship. Ash is also an Amazon bestselling author and creator of leadership frameworks such as Chief Excitement Officers (CExOs) and Exponential Value Moments (EVMs) through which he equips leaders to lead with clarity, align stakeholders, and inspire action. Ash is a two-time Fulbright Scholar, linguist, AI fintech inventor, and entrepreneur. Ash is currently also working on a passionate AI startup Intelligent Context AI. Hit play for the lowdown! [4:26s] Fulbright Scholar to Leadership Communication Coach[6:48s] The Top 1 % for Sales Leadership [9:36s] Strategic Communication in Leadership [16:10s] On his book ‘Meaning: How Leaders Create Meaning and Clarity During Times of Crisis and Opportunity' [19:33s] What makes a great coachee[31:48s] On AI in the world of coaching[41:46s] On his Intelligence Context AI launch plansRWL Read: ‘Meaning: How Leaders Create Meaning and Clarity During Times of Crisis and Opportunity' by Ash Sedeek and Leslie Rubin; 'The Path of Least Resistance' by Robert FritzRWL Listen: Jim Rohn Motivation Connect with Ash on LinkedIn or email him at ash@executivegreatness.com Connect with Vinay on LinkedIn What did you think about this episode? What would you like to hear more about? Or simply, write in and say hello! podcast@c2cod.comSubscribe to us on your favorite platforms – Google Podcasts, Apple Podcasts, Spotify, Overcast, Tune In Alexa, Amazon Music, Pandora, TuneIn + Alexa, Stitcher, Jio Saavn and more. This podcast is sponsored by C2C-OD, your Organizational Development consulting partner ‘Bringing People and Strategy Together'. Follow @c2cod on Twitter, LinkedIn, Instagram, Facebook
37% of HR leaders are already saying that evaluating AI skills in candidates is going to be a real challenge. Hiring has always required us to assess things that are hard to measure, but AI is moving so fast that what you're looking for this week might be completely different next month! In this episode, I sat down with Kristin Russum, Director of Organizational Development at TriNet, to get into the real question: how do you actually hire for AI competency when the skill set is still being defined in real time? We talked behavioral interview strategies, the bias risks that not enough people are talking about, why curiosity might be the most important thing you can hire for right now, and what you can actually do immediately to update your process! 00:00:00 - Intro 00:02:03 - Why is Evaluating AI Skills and Candidates So Much Harder than Assessing Other Technical Skills? 00:07:25 - What Does Hiring an AI Competent Candidate Look Like Right Now? 00:19:47 - How to Deal With the Built-in Bias of AI Usage in Hiring 00:25:27 - Practical Changes You Can Make to Your Hiring Proess Immediately 00:33:06 - One Thing Every HR Leader Who Feels Behind on AI Should Know --- Running a small business is hard, and HR should not get in the way. TriNet helps small businesses by outsourcing HR to professionals. This lets business owners get back to the real work: building a company, and leaving a legacy. Learn more about TriNet. --- If you love I Hate It Here, sign up to Hebba's newsletter! It's for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/ And if you love the podcast, be sure to check out https://www.youtube.com/@ihateit-here for even more exclusive insider content! Follow Kristin LinkedIn: https://www.linkedin.com/in/kristinrussum/ Follow Hebba YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef
In today's episode, we wrestle with a tension many OD practitioners quietly carry: wanting our work to matter without wanting to be the center of attention. Much of what we do happens behind the scenes — coaching leaders, shaping conversations, diffusing conflict, and helping teams succeed in ways that are often invisible to others. When things go well, the leader or team rightfully gets the credit. In many ways, that's exactly how OD work is supposed to work. But if we're honest, there are moments when the lack of acknowledgment can sting. At the same time, many of us feel uncomfortable when the spotlight turns our way. We deflect praise, minimize our contributions, or almost cringe when recognition comes too directly. So what is this tension really about? Is it humility? Professional identity? Ego? Or simply the complicated reality of doing work that is deeply relational, highly influential, and often hard to see? In this conversation, we explore the quiet paradox of OD work: helping others shine while remaining mostly invisible ourselves — and the mixed emotions that come with that role.
Today: building and keeping a strong public health workforce through innovative tools and strategies. Brianna Gorman, a senior analyst for workforce at ASTHO, discusses ASTHO's new Workforce Employee Experience Implementation Tool, an interactive resource built to help agencies address workforce challenges across the employee lifecycle: from recruitment and onboarding to retention, succession planning, and offboarding. Later, LaShonda Freeman, workforce development director at the Bureau of Organizational Development, Workforce Development Section South Carolina Department of Public Health, shares how South Carolina's Supplemental Tuition Assistance Policy Program (STAP) is helping employees pursue advanced education while strengthening the agency's long-term workforce pipeline. Home | Public Health Careers.orgASTHO Learning Opportunity: ACEs Strategic Communications TrainingDeveloping a Policy Action Plan to Improve Access to STI Medications Webinar
In this episode, we dive into the provocative assertion by W. Warner Burke that much of today's change management work is not truly Organizational Development. That may sound surprising. After all, many OD practitioners spend much of their time helping organizations navigate change. So how could change management not be OD? As we explore Burke's perspective, we find ourselves agreeing that his argument has more merit than many might initially think. At the center of the debate is the idea that much of modern change management — particularly as practiced by large consulting firms such as Deloitte and McKinsey & Company — tends to focus heavily on implementation, project plans, communications strategies, training rollouts, and adoption metrics. While these approaches may improve execution, Burke argues they often lack the deeper human and systemic foundations that have traditionally defined OD. Joyce and Bob reflect on examples from their own consulting work where change efforts were grounded in core OD principles. Rather than rushing to implementation, they describe the importance of first diagnosing what is really happening in the organization — understanding the culture, relationships, dynamics, and underlying patterns driving behavior. They also explore how effective OD-based change relies on collaboration, co-creation, participation, and leveraging an understanding of human behavior to build solutions with people rather than imposing solutions on them. In their experience, sustainable change happens not simply through execution discipline, but through engaging the organization in meaningful ways that create ownership, trust, learning, and commitment. Whether you are an OD practitioner, consultant, leader, or someone trying to help organizations change effectively, this episode challenges us to rethink what meaningful organizational change really requires.
Send us Fan MailMeet Laura Best, keynote speaker who helps global brands like US Bank activate passion as a science-back method to drive energy, motivation, engagement and performance in their people. She is the bestselling author of Born to Buzz and the founder of Passion Collective- a group of thousands seeking to embed more passion into their daily working lives. Today, Laura advises some of the world's biggest passion-driven brands across sectors. Hit play for the lowdown! [2:54s] History to PR: Laura's genesis story[5:25s] What first sparked ‘Born to Buzz' [12:09s] Passion-led jobs versus passion-less ones[19:47s] Purpose versus Passion[32:55s] The generational aspect of purpose-at-work[36:21s] Laura's top tips for organizations to cultivate passion [45:45s] Laura's top tips for you to avoid burnout RWL: Read: Laura's book Born to Buzz: How to Spark Your Passions (Without Quitting It All) Laura's recommendation to read: ‘Meditation for Fidgety Skeptics' by Dan HarrisConnect with Laura on LinkedIn Connect with Vinay on X and LinkedIn What did you think about this episode? What would you like to hear more about? Or simply, write in and say hello! podcast@c2cod.comSubscribe to us on your favorite platforms – Google Podcasts, Apple Podcasts, Spotify, Overcast, Tune In Alexa, Amazon Music, Pandora, TuneIn + Alexa, Stitcher, Jio Saavn and more. This podcast is sponsored by C2C-OD, your Organizational Development consulting partner ‘Bringing People and Strategy Together'. Follow @c2cod on Twitter, LinkedIn, Instagram, Facebook
In this episode, we explore a powerful—and often overlooked—opportunity: the workplace as a source of stability in an increasingly unstable world. At a time when the outside environment feels chaotic, divisive, and uncertain, people are craving something deeply human—connection, meaning, and a sense of belonging. Isolation is more common than we admit, and the pull toward like-minded tribes is growing stronger. That's where work can step in—not just as a place to perform tasks, but as a place to feel grounded. We talk about how leaders and organizations can intentionally create workplaces that offer psychological safety in a noisy world, real community (not just collaboration), and a shared sense of purpose that rises above the daily grind. This isn't about making work soft. It's about making it steady—predictable in the best ways, and human at its core. Because when done well, the workplace can become something rare today: an island of sanity. Jump in with us as we explore the question, “What if the most stabilizing force in someone's life right now… is their job?”
In this Quick Hit, we tackle 2 aspects of our business - Organizational Development + Coaching - and explore why they are most powerful when organizations leverage them TOGETHER. Getting the right structure to serve the business paired with the right people in each of the seats - and then, ongoing attention and coaching for each person - is the key to a highly functioning team. Dive deeper in the full episode here
In this episode, we take the timeless insights of Peter Drucker and ask a simple question: what should HR and OD actually do with them? Drawing from The Daily Drucker, we focus on a few ideas that still hit hard. First, the purpose of any organization is to create a customer—so if HR isn't helping the business win externally, it's missing the point. We also challenge the overused idea that culture “just happens.” Drucker's thinking pushes OD to shape the daily behaviors that drive results—not just talk about them. Then there's accountability. Drucker saw management as a discipline. For HR, that means stepping beyond support roles and helping leaders make better, tougher decisions. And finally, focus. In a world of endless initiatives, Drucker's message is clear: do fewer things that matter—and do them well. This isn't about quoting Drucker. It's about applying him—and pressure-testing where his ideas still hold up, and where they might fall short.
What you'll learn in this episode: ● The key difference between leading and managing ● How your words can carry more weight than you realize ● Why great leaders attract people seeking guidance ● How to empower your team through influence, not authority ● The mindset shift that transforms management into leadership
Strong leaders don't just appear, they're developed. In this episode, Joshua Allen, leadership training Director for the South Carolina Department of Public Health's Bureau of Organizational Development, talks about how targeted supervisor training and mentorship programs are reshaping workforce culture in public health. Born out of a clear need to better prepare new supervisors, Allen's team built a hands-on training program focused on real-world skills, like communication and conflict resolution, and strategic planning and burnout prevention. Paired with a structured mentorship initiative for new hires, the approach is already delivering results.Home | Public Health Careers.orgPublic Health Leadership Starts in the Classroom | ASTHODemonstrating the Impact of School-Based Health Centers | Key Measures That Highlight ROI | ASTHO
In this lightning-round conversation, Bob and Joyce explore leadership through the lens of gender—challenging common assumptions about how men and women tend to lead. Do women naturally lean more collaborative? Are men more decisive—or just perceived that way? And how much of what we call “gendered leadership style” is real pattern versus outdated stereotype? With honesty, curiosity, and humor, they reflect on what they've seen across years of working with leaders. Along the way, they surface where gender-based generalizations can be useful—and where they quietly limit how we see people and performance. This isn't about defining how men or women lead. It's about noticing the patterns we default to, and asking what becomes possible when we look beyond them.
This episode is dedicated to the memory of Michael Senturia.Ever feel like your leadership team isn't in tune, or that you hit the wrong note with people at work? Today's guest says the world of jazz has the answers. In this episode of 97% Effective, host Michael Wenderoth explores what leaders can learn from jazz musicians with Dr. Michael Y. Brenner, CEO of Right Chord Leadership. They discuss Dr. Brenner's new book, Strike the Right Chord, and the connection he makes between musical harmony and effective leadership. If you are tired of the same old leadership cliches, transport yourself in this episode to the world of jazz, where you'll see your leadership challenges through a refreshingly different and powerful new lense.SHOW NOTESMike's pathThe record that changed his trajectory: “They're making that up as they go? I gotta learn how to do that!”Copy writing, working at QVC, and his hard truth about leadership Lessons for leadersHow jazz musicians approach their craftKeys to collaboration: “Jazz attitude” and walking the line between structure and chaosA novel new framework: Mike's CHORD model for leadershipWhat jazz teaches us about different profiles working in harmony – and how Mike uses DISC to help teams do that in practiceLessons from Mike's doctoral research in Canada: what leaders learn from artists“When you hit the wrong note, it's the next note that makes it good or bad.” Dealing with the messy part of leadershipIs the goal of leadership to achieve harmony?Respect, support – and the need for tough loveThe key to managing egos and managing up: “Serve the music”Why we still get crappy leaders who don't embody the qualities Mike describesA novel way to think about authenticity: Having a “foundation of voice” but being able to adapt to the situation BIO AND LINKSAs founder and CEO of Right Chord Leadership, Dr. Michael Brenner collaborates with leaders and teams to strengthen the essential skills needed for peak performance. He achieves this by drawing on more than 25 years of experience as an international leadership consultant, executive coach, keynote speaker, and educator, and more than 40 years as a professional musician. Michael holds a doctorate in Adult Learning and Leadership from Columbia University and a master's degree in Adult and Organizational Development from Temple University. He plays in two bands based in Philadelphia, PA, USA. Strike the Right Chord is his first book. Connect with Dr. Michael Y. BrennerLinkedin: https://www.linkedin.com/in/michaelybrenner/Right Chord Leadership: https://rightchordleadership.comGet Mike's Book, Strike the Right Chord: https://rightchordleadership.com/resources/Speaker Reel: https://rightchordleadership.com/speaking/Email: michael [at] rightchordleadership.comOrganizations, People and Resources ReferencedEpisode dedicated to the memory of Michael Senturia: https://music.berkeley.edu/news/department-mourns-passing-emeritus-professor-michael-senturiaAl Jarreau: https://en.wikipedia.org/wiki/Al_JarreauThe Columbia Coaching Conference: https://www.columbiacoachingconference.orgBanff Institute: https://www.banffcentre.caWhiplash, the movie: https://www.imdb.com/title/tt2582802/Christian McBride: https://www.christianmcbride.comDr. John Schaffner interview on 97% Effective: https://redcircle.com/shows/97-effective/ep/4fae4e9f-bdbf-4cab-8aa5-298544b3651cPat Metheny: https://open.spotify.com/artist/3t58jfUhoMLYVO14XaUFLA?si=H-meVhdFQlqWxQSvjf7O1g More from 97% EffectiveMichael's Award-winning Book: Get Promoted: What You're Really Missing at Work That's Holding You Back: https://tinyurl.com/453txk74Watch this episode on YouTube: https://www.youtube.com/@97PercentEffectiveAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
US companies spent nearly $100 billion on workplace training last year. Employee engagement hasn't meaningfully improved in two decades. In this episode of Shedding the Corporate Bitch, executive coach Bernadette Boas makes the case that the problem is not one of effort, talent, or even budget, it's a design problem. Most organizations have built their development infrastructure around discrete events: a workshop here, an assessment there, a coaching session when someone gets promoted. That model was never engineered to produce lasting behavioral change. It was designed to check boxes.Bernadette walks through the four structural reasons their current programs are failing, including why 81% of organizations measure completion rates instead of behavioral change, why the Ebbinghaus Forgetting Curve makes single-session training scientifically ineffective, and why most leaders lack the self-awareness to absorb and apply what they're being taught. More importantly, she introduces a solution: the Leadership Development Operating System: a five-pillar framework that connects training, coaching, curriculum, assessment, and measurement into a single compounding architecture. What You'll Learn• Why the workshop model fails and how the distinction between an event and a system determines whether your investment produces resultsThe four root causes of program failure: lack of self-awareness, no structured practice, absent measurement, and no pull-through• How to structure skill training so that 60–70% of session time is dedicated to practice and feedback, not information transfer• The five pillars of the Leadership Development Operating System and how each one reinforces the others• Why external coaching is essential for real-time behavioral change, and why internal L&D teams cannot fully replace it• The four-layer measurement framework: behavioral assessment, application data, business impact metrics, and cultural integration• A diagnostic question to immediately identify the structural gaps in your existing programs Key Timestamps:[00:00] — Why positive workshop feedback doesn't equal behavioral change[01:30] — 80% mindset, 20% skillset: the leadership success formula[03:00] — Why the current development model was built to check boxes, not produce change[13:00] — Introducing the Leadership Development Operating System[14:30] — Overview of the five pillars[31:30] — The diagnostic question for your current program[32:00] — How to book a 30-minute diagnostic call with BernadetteResources & Links:Book a 30-Minute Diagnostic Call: coachmebernadette.com/discovery-callPodcast Hub (all platforms): balloffirecoaching.com/podcastFollow on YouTube: HERESupport the show
In this episode, we tackle a blind spot in organizational development: the physical workspace. While HR and OD leaders spend countless hours shaping culture, engagement, and strategy, the environment people work in is often left to architects, facilities, or finance. That's a miss. The spaces people walk into every day send powerful signals about what matters—collaboration or isolation, energy or exhaustion, inclusion or hierarchy. Workspace isn't just about aesthetics; it directly influences behavior, productivity, and how people feel at work. We also take on the ongoing debate around open workspaces. Do they actually foster collaboration—or do they create distraction and disengagement? The answer isn't one-size-fits-all, and that's exactly why OD needs to be part of the conversation—bringing intention to how space aligns with the work being done. We explore why OD should have a seat at the table when workplaces are designed or redesigned, and how even small shifts in layout, flow, and intention can create more welcoming and productive environments. Because culture doesn't just live in values and conversations—it lives in the walls, the light, and the space between people.
In this episode, Candice sits down with Tracy Ward, founder and president of Forward Talent Strategies, a boutique HR consulting firm that helps businesses strengthen their people strategy, build strong workplace cultures, and create environments where employees can truly thrive. With a background in HR leadership, organizational development, and talent strategy, Tracy brings deep insight into what it takes to align people, purpose, and performance. In this episode, they discuss: Why company culture must be intentional and clearly defined from the top down How misalignment in values leads to hiring and retention challenges The role leadership plays in modeling and reinforcing culture daily How onboarding experiences shape an employee's long-term engagement Why employees want to feel part of something bigger than just a job How feedback, communication, and listening improve retention and morale The impact of purpose-driven work and philanthropy on team connection This episode is a powerful reminder that culture is not just something you talk about. It's something you live, build, and reinforce through every action, every hire, and every conversation! About Tracy Ward: Tracy Ward is Founder & President of Forward Talent Strategies, a boutique HR consulting company that partners with businesses to strengthen their HR strategy and HR practices, develop their organizational vision, and build programs to attract, engage and retain top talent. Tracy previously held HR executive roles with oversight of Human Resources, Organizational Development and Risk Management, and is passionate about helping companies cultivate positive workplace cultures and environments for employees to thrive. Tracy has a degree in Sociology with minor in Law & Society from the University of California, San Diego, and holds the Senior Professional in Human Resources (SPHR), California (PHRca) and Global Professional in Human Resources (GPHR) certifications. Tracy serves on the Board for SDHR Forum, is active in ProVisors, serving on the Executive Committee for the Human Capital group and Diversity & Inclusion Committee, and volunteers as a resume coach for the Veterans Career Transition Assistance Program. https://forwardtalentstrategies.com https://www.linkedin.com/in/tracy-ward-shrm-scp/ https://www.instagram.com/forwardtalentstrategies ----- Connect with Candice Snyder! Website: https://www.podpage.com/passion-purpose-and-possibilities-1/ Facebook: https://www.facebook.com/candicebsnyder?_rdr Passion, Purpose, and Possibilities Community Group: https://www.facebook.com/groups/passionpurposeandpossibilitiescommunity/ Instagram: https://www.instagram.com/passionpurposepossibilities/ LinkedIn: https://www.linkedin.com/in/candicesnyder/ Shop For A Cause With Gifts That Give Back to Nonprofits: https://thekindnesscause.com/ Fall In Love With Artists And Experience Joy And Calm: https://www.youtube.com/@movenartrelaxation
In this episode, we draw a clear line between real Organization Development and work that just looks productive. Too often, OD starts with tools, processes, and “best practices”—without ever getting clear on the purpose behind them. The result? A lot of activity… and not much impact. We break it down simply: The Why – increasing organizational effectiveness and health The How – the tools and processes used to get there Most teams start with the How. That's the problem. Using performance management as an example, we explore why traditional approaches fall flat—despite all the effort—and why more than two-thirds of employees see reviews as a waste of time. We'll share a different approach we've used—one that starts with Why and actually drives results. If your OD work feels busy but not effective, this episode will help you refocus on what really matters.
In this episode of the HR Like a Boss podcast, John interviews Nicole Hall, the Director of Human Resources and Organizational Development at TCT Federal Credit Union. Nicole shares her unique journey into HR, emphasizing the importance of continuous learning and the human element in the workplace. She discusses her passion for teaching and how she balances the needs of employees and the organization. Nicole also reflects on the impact of mentorship and the significance of advocating for oneself in one's career.ABOUT NICHOL HALLBorn and raised in Upstate NY. Wife and mother of 2. BS in Psychology. Masters in Industrial and Organizational Psychology. 30 year career in Telecommunications, Marketing, L&D, Financial Wellness, Coaching, HR, Process Improvement and Strategy. Currently the VP | Director of HR & OD at TCT Federal Credit Union. My passion lies in empowering individuals and teams to achieve their full potential through thoughtful preparation and innovative solutions. I enjoy singing and playing my flute at church, reading, yoga, skiing, and spending quality time with friends and family
What if “soft skills” are actually the most powerful leadership skills you can have?In this episode, Nicole Greer sits down with leadership expert Nanci Appleman-Vassil to break down the 8 power skills every leader must have to build strong teams, improve communication, and create a thriving work culture.From reading the energy in a room to giving feedback that actually drives change, these leadership skills are not optional—they're essential for leaders who want to show up with clarity, confidence, and real impact.If you're a leader, manager, or business owner looking to improve engagement, strengthen communication, and build accountability on your team—this conversation is your playbook.What You'll Learn in This Episode:✔️ Why “soft skills” are actually power skills✔️ How to build a strong organizational culture✔️ How leaders communicate effectively✔️ How to improve team communication and accountability✔️ Leadership strategies that work in real businesses✔️ Practical approaches to project management and team performanceThe 8 Power Skills Every Leader Must Have:00:04:04 Reading the Room: Picking up on energy, body language, and engagement00:13:51 Giving Meaningful Feedback: Why telling isn't feedback00:14:23 Addressing Issues in the Moment: Stop waiting, start leading00:17:25 Staying Curious Instead of Judgmental: Engage instead of label00:24:15 Building Self-Awareness: Understanding yourself and others00:30:53 Adapting Your Communication Style: Move beyond “this is just how I am”00:32:26 Creating Psychological Safety: Prevent disengagement and turnover00:36:19 Connecting Strategy to People: Align plans with real humansWant to build a stronger work culture, improve leadership, and create a thriving team? You're in the right place.Connect with Nanci:18 Common Mistakes Small Business Owners Make: https://a.co/d/069ec1ZwNanci's Website: https://www.nanciapplemanvassil.com/APLS Group Website: https://aplsgroup.com/Nanci's LinkedIn: https://www.linkedin.com/in/nanciapplemanvassil/APLS Group LI: https://www.linkedin.com/company/281681/admin/dashboard/FREE DOWNLOAD: You're on the Workplace Stage https://talk.ac/nanci (Code: KIND)Learn more about training, coaching, and courses at https://vibrantculture.comConnect on LinkedIn: https://www.linkedin.com/in/build-a-vibrant-culture-nicole-greer/For speaking inquiries: https://vibrantculture.com/speaker-kit-request/Download our training catalog: https://vibrantculture.com/catalog-request/Want to be a guest? Send your request to podcast@vibrantculture.comWatch Nicole's TEDx Talk: https://youtu.be/SMbxA90bfXE
If you've ever felt drained by other people's negativity or wondered whether happiness is something you have to earn, episode 416 of Grief and Happiness is for you. Self-mastery coach Michele Phillips — known as "The Light Lady" — reveals why happiness comes before success, and shares simple tools to quiet your inner critic and reclaim your energy. From a smile that changed a stranger's life three years later to writing letters to your future self, this one is quietly transformative.In This Episode, You Will Learn:(00:55) Why happiness comes before success(02:26) The "pom poms" story: protecting your energy without dimming it(03:21) How to support others without absorbing their low energy(04:29) The smiling experiment that changed a stranger's life(08:58) Why micro-moments of connection matter more than we think(11:08) "Energizio": directing your energy toward what you actually want(14:03) Meet Wanda and Grace: naming your inner voices to take back control(17:02) Why journaling is Michele's most powerful tool(20:05) The case for putting down your phone and picking up a pen(21:39) Personal energy alignment: accessing your own flow state(22:41) How journaling helps you process grief and rediscover joy(26:09) The goddess gathering: writing a letter to your future selfMichele Phillips is a self-mastery coach, corporate trainer, and author known to her clients as "The Light Lady." As President of Key Performance — a New York State Certified Women-Owned Business she founded in 1998 — she has spent over two decades coaching leaders at Fortune 500 companies including Pfizer, Verizon, and The PGA. She holds a Master's in Organizational Development from Fordham University, a certification in Positive Psychology, and is the author of Happiness is a Habit and her latest, Energize Your Happiness: Tap into Your Personal Energy and Shape Your Destiny. Her core belief: happiness doesn't come after success. It comes before it.That conviction anchors everything Michele shared with Emily here. She introduced "energizio" — a word she coined for energy directed intentionally toward what you want rather than what you don't — and personified our inner voices as the critical "Wanda" and the wise "Grace," making the inner work both accessible and fun. The conversation wove in the power of micro-moments: a genuine smile, a kind gesture, the choice not to absorb someone else's low energy. And Michele closed with a passionate case for handwritten journaling as the gateway to personal energy alignment — a flow state she believes is available to all of us — including a moving exercise where participants write letters to the women they intend to become a year from now.Connect with Michele Phillips:WebsiteLinkedInFacebookYouTubeBooksPodcast: Write Your OutcomeLet's Connect: WebsiteLinkedInFacebookInstagramTwitterPinterestThe Grief and Happiness AllianceBook: Emily Thiroux Threatt - Loving and Living Your Way Through Grief Hosted on Acast. See acast.com/privacy for more information.
In this podcast episode, Dr. Jonathan H. Westover talks with how leaders can build highly engaged teams in today's performance-focused environment.Dr. Roger A. Gerard is the owner of Sloan & Gerard Consulting, a private consulting practice serving executives and boards in strategic planning, operational planning, executive coaching, and management development. He also specializes in process improvement, and the use of lean methodologies in bringing about significant and measurable organizational improvement. He is the former Chief Learning Officer for ThedaCare, an integrated healthcare delivery system, retiring from that position in 2014 after 23 years in that role. Dr. Gerard has a 52-year career history leading executive and management development initiatives, in both large and small organizational environments. His work has been primarily within the healthcare industry, but he has also spent a quarter of his career consulting in manufacturing and service industries nationwide. In addition, he is a creative photographer, and provides help to his wife Debra in her fine art business (www.sloangerardstudio.com). Previously, Dr. Gerard served as Vice President of Northern Michigan Hospitals and as the Director of Organizational Development. Before joining NMH, he was Creative Manager for Quality Systems for Sandy Corporation where he consulted with major clients (Burroughs, IBM, General Motors, Hyatt, etc.) on systemic leadership development and quality improvement projects. Dr. Gerard is the author of Owning the Room: Leading with Mind, Heart and Spirit to Make Extraordinary Choices in a Demanding World and the forthcoming title, Lead With Purpose: Reignite Passion and Engagement For Professionals in Crisis. He also co-authored On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry. Dr. Gerard has presented at numerous national conferences and locally throughout Wisconsin and Michigan on leadership and lean in the healthcare industry. He earned his Ph.D. in Management and Applied Decision Sciences from Walden University in 2001.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode, we take on a hard truth: sometimes the very people trained to help organizations—OD practitioners—end up getting in the way. Great facilitation isn't about executing a perfect plan. It's about reading the room, adjusting in real time, and having the courage to do what the moment actually requires. And if we're honest, that's where things can go sideways. We unpack a few common “OD traps” that can quietly derail impact: • Confusion about our role in the moment—are we facilitating, advising, or leading? • Sticking to the plan when the room is telling us to pivot • Creating dependency instead of building capability • Letting our expertise turn into needing to be the smartest person in the room This isn't about beating ourselves up—it's about getting better. Because doing good OD work takes more than tools and frameworks. It takes awareness, humility, and the willingness to let go of getting it “right” in favor of doing what's actually needed. If you've ever walked out of a session thinking, “That didn't land the way I hoped,” this conversation is for you.
In this episode, we tackle 2 aspects of our business - Organizational Development + Coaching - and explore why they are most powerful when organizations leverage them TOGETHER. Getting the right structure to serve the business paired with the right people in each of the seats - and then, ongoing attention and coaching for each person - is the key to a highly functioning team. You'll hear everything from the things most organizations get wrong to real client examples from our work. For more about ForthRight Business by ForthRight People or for 1:1 consultation, check us out at ForthRight-Business.com And as always, if you need Strategic Counsel, don't hesitate to reach out to us at: ForthRight-People.com FACEBOOK https://www.facebook.com/forthrightpeople.marketingagency INSTAGRAM https://www.instagram.com/forthrightpeople/ LINKEDIN https://www.linkedin.com/company/forthright-people/ RESOURCES https://www.forthright-people.com/resources VIRTUAL CONSULTANCY https://www.forthright-people.com/shop
Andy Storch sits down with Allyson Roote, Vice President of Learning and Organizational Development at the Bonadio Group. Allyson Roote shares her inspiring journey from studying psychology and working with an executive coach, to leading a thriving L&D function at a major professional services firm.In this conversation, we dive into how Allyson Roote built Bonadio's learning and development team from the ground up, scaling from a solo role to a team of nine—even expanding internationally. She explains the importance of relationships, taking a consultative approach to internal learning, and tying learning outcomes directly to performance results. We explore the innovative quarterly business reviews she's implemented, her leadership development framework, Manager and Principal Development Programs, future leaders academy, and her latest initiative—Amplifier, an adaptive AI-powered learning platform.I hope you enjoy it! As always you can learn more and connect with me on my website (andystorch.com) or LinkedIn. And you can find my books - Own Your Career Own Your Life and Own Your Brand, Own Your Career - on Amazon.Connect with Allyson Roote: LinkedInMentioned in this episode:Thanks for listeningThanks again for listening. You can find more information about me and everything I do on my website: andystorch.com