Podcasts about your organization

This last week Disney announced that the Carousel of Progress would be closing after July 5th to be completely refurbished. John and Sara and the family will all be part of this four act show, but it will be set in completely new eras. We showcase the news of what this show will look like, and provide insights about what it means. But we're also taking the time to step back in history to see how this show came to be legendary to millions of people around the world. Indeed its history goes back to 1958, nearly some 70 years ago. From Edison Square to the New York World's Fair, from a new 1967 Tomorrowland in Disneyland until its final home in the Magic Kingdom, we will look at little known stories and details about this amazing show whose creator is the ever visionary Walt Disney. Join as on the Carousel of Progress as it prepares for a Great Big Beautiful Tomorrow. Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation!  David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!  

Summer is here and several new attractions have premiered at Walt Disney World and at Disneyland. We focus on a new mission for Millennium Falcon: Smuggler's Run, one that is led by Din Dijarin, the Mandalorian, along with Grogu. We look at how this compares with the previous version of the attraction, and whether first time as well as repeat guests will enjoy this experience. And we preface all of that with the new film, Star Wars: The Mandalorian and Grogu, which premiered on the same day that the new version of the attraction premiered in both parks. We experienced both in the same day, and can offer you insights as to why you might want to experience both of them. So join us as we head to the cinema and to Star Wars Galaxy's Edge for Mandalorian and Grogu, Movie and Ride, What Works and Doesn't. Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation!  David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!  

We recently started a series within the larger episode of the podcast called the People and Performance Playbook. The episodes are a little shorter, but packed filled with insight from the experts at Chapman & Co. Leadership Institute. Chapman & Co. was founded by our late CEO and Chairman Bob Chapman to bring Truly Human Leadership to organizations around the world. You can learn more about them at ccoleadership.com. On this installment, we hear again from Andrew Barenz and Mike Budden as they expand upon the most recent newsletter article, "What is the Cost of One-Dimensional Leadership in Your Organization?" Chapman & Co. has identified four styes of leadership, which Andrew and  Mike discuss. You can subscribe to the People and Performance Playbook Newsletter when you follow Chapman and Co. on Linkedin.

How do leaders build trust in ways that strengthen people, teams, and organizational results? In this episode, Kevin talks with Dr. Dennis Reina and Dr. Michelle Reina about why trust cannot be treated as a buzzword but must be practiced every day in the small moments. They share their three dimensions of trust—character, communication, and capability—and explain how trust grows when leaders clarify expectations, honor commitments, communicate truthfully and transparently, and recognize both the current and potential strengths of others. The discussion also highlights that trust is everyone's responsibility, even though leaders set the tone, and that organizations thrive when they intentionally connect the human need for relationships with the business need for results. Listen For 00:00 Why Trust Matters More Than Ever 02:26 Meet Dennis & Michelle Reina 03:24 Why They Wrote The Art of Trust Building 04:12 Trust Is a Daily Practice 04:47 The Big Idea Behind Trust Building 06:05 Trust Is Always Being Built or Broken 07:08 The 3 Dimensions of Trust 08:00 Why Leaders Misunderstand Trust 10:18 Trust of Character 11:27 The Importance of Clear Expectations 13:17 Trust of Communication 15:42 Trust of Capability 17:23 The Hidden Skills Behind Trust 18:28 Trusting Potential, Not Just Performance 19:35 The Trust Assessment Tool 21:15 Building Organizational Trust 23:35 Leaders Set the Tone 24:41 Trust Is Like Oxygen 25:07 Small Moments Build Trust 26:00 What They're Reading 27:59 Where to Learn More 28:33 Kevin's Final Leadership Challenge Their Story: Dr. Dennis Reina and Dr. Michelle Reina are internationally recognized pioneers in the field of organizational trust and bestselling authors of the groundbreaking Trust and Betrayal in the Workplace and their latest book, The Art of Trust Building and its digital companion, The Reina Trust Assessment, a research-backed interactive tool that allows users to identify strengths and opportunities for growth on their trust journey. As co-founders of Reina Trust Building®, they have devoted their lives to understanding, measuring, and strengthening trust in the workplace. Dennis and Michelle's shared passion for trust building emerged from a blend of personal and professional journeys. In 1999, they founded their business, Reina Trust Building®. Their research-based Three Dimensions of Trust® and Rebuilding Trust® processes have been adopted by leaders in Fortune 500 companies, government agencies, healthcare systems, and nonprofits around the globe. https://assessments.reinatrustbuilding.com/its/register http://reinatrustbuilding.com/ https://www.linkedin.com/in/dennisreina https://www.linkedin.com/in/michellereina/ Turning Leadership Ideas Into Action Leadership development shouldn't stay theoretical. This Action Guide gives you practical tools and prompts to help you apply leadership lessons immediately — so you can lead more effectively, build stronger relationships, and make a bigger difference every day. https://remarkablepodcast.com/actionguide  Book Recommendations The Art of Trust Building: Transform Lives, Teams, and Organizations by Dennis Reina and Michelle Reina The Untethered Soul: The Journey Beyond Yourself by Michael A. Singer Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization by Dennis Reina and Michelle Reina Eat Move Sleep: How Small Choices Lead to Big Changes by Tom Rath  Like this? The Laws of Trust with Joel Peterson The Power of Trust with Sandra Sucher How Trust Works with Dr. Peter Kim The Journey to Building Trust and Leading Teams with Scott De Long Why Trust Matters More Now Than Ever with David Horsager Podcast Better! Sign up with Libsyn and get up to 2 months free! Use promo code: RLP   Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group   Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes   

We are using 2026 to celebrate the 25th anniversary of Disney California Adventure. And while we did an overview of this park on that anniversary date, it is nearly summer and we've yet to go into the lands of the park. In the interim we took a big left turn to talk about Westcot, which was proposed long before the concept of Disney California Adventure was created. Now we take another left turn to talk about Port Disney and DisneySea, a project proposed at the same time for Long Beach. We will look at this project, why it was proposed, what it offered, and what became of its ideas--one of which eventually landed in Disney California Adventure. Oh, and there's the connection of Tokyo DisneySea-or not! Join us as we look at Port Disney and DisneySea. Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation!  David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!  

I'm so excited to talk about Big Thunder Mountain Railroad, which makes its return after a lengthy remodel. It has been well executed and it's as fun as ever--though perhaps in a slightly less bumpy way--at least for the moment. We will cover not only the history of this mountain but of its sister mountains at Disneyland, Tokyo Disneyland and Disneyland Paris. My business partner, Mark David Jones, joins me to discuss the original opening of Big Thunder here at Magic Kingdom, where he was part of the opening crew. He emphasizes how the attraction was the starting point for massive changes that would emerge at Walt Disney World in the years that followed, making it the resort destination of the world. And of course I'll give you my play by play review of the attraction in its refurbished state. So join us as Big Thunder Mountain Railroad Returns. Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation!  David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!  

For years I've been trying to talk my two good friends, John and Lori Scali into taking a Disney Cruise. They finally made that happen on the Disney Wish--and in Concierge no less! They are long-term Disney fans, and they offer us a very insightful review which we recorded at the Disney Vacation Club Island Tower at Disney's Polynesian Village & Bungalows, which they offer some thoughts on as well. Around the same time my wife and I were celebrating our wedding anniversary, which happens to be on May 4th--the same day Disney's Hollywood Studios would be the welcoming mat to thousands of Star Wars Fans who want to celebrate May the 4th be with you. Let me share the chaos of all that and what you may want to do differently next year--as it will be the 50th anniversary of the original Star Wars film which is where this holiday originates.   Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation!  David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!  

366: Stop Writing for Your Organization. Write for Your Donor. (Tom Ahern)Episode SummaryMost nonprofit communications are, in Tom Ahern's blunt assessment, built to fail. Not because the work isn't worthy, but because organizations keep writing about themselves when they should be writing for the donor. In episode #366, Patton sits down with Tom Ahern, founder of Ahern Communications, Inc. and one of the most influential voices in fundraising copywriting, to unpack why so many appeals, newsletters, and annual reports fall flat. Drawing on decades of commercial copywriting experience before he “wandered into” the nonprofit sector, Tom walks listeners through the three questions every case for support must answer (Why us? Why now? Why you, the donor?) and explains why urgency without desperation, emotion over information, and a relentless focus on the reader are the difference between a gift and a pass. He shares a remarkable story of a Boys & Girls Club that owned a million-dollar crisis and came back stronger, makes the case that donors are already 99% of the way there, and offers a clear-eyed take on what AI can and cannot do for fundraising writers. Listeners will leave with a practical framework they can apply to their next appeal this week, a sharper understanding of donor psychology, and permission to stop trying to inform their way to a gift.About TomTom Ahern is the founder of Ahern Communications, Inc. and one of the leading voices in donor communications and fundraising copywriting. His clients have ranged from Save the Children US and Catholic Relief Services to the Animal Rescue League of Boston, Boston Children's Hospital, the Anchorage Museum, and universities including Princeton, Carleton, and the University of Saskatchewan. He came to the nonprofit sector after fifteen years as a commercial copywriter, led, as he puts it, by an angel: his wife Simone, a longtime development professional and consultant. Since then he has coached fundraisers on best practices in appeals, newsletters, and cases for support, led communications audits (he prefers to call them “autopsies”), and trained nonprofit teams on four continents. Tom is the author of eight how-to books on donor communications, each rated 4.5 stars or higher on Amazon, and a sought-after faculty member for masterclasses and webinars. These days he volunteers most of his coaching hours for small and mid-sized charities, and still keeps Jerry Weissman's book on his desk, the spine sun-bleached from daily use.ResourcesConnect with Tom on LinkedInLearn more at Ahern CommunicationsTom's case-for-support framework: Why us? Why now? Why you, the donor?Book recommendation: Presenting to Win: The Art of Telling Your Story by Jerry WeissmanTom's books on donor communications, including Keep Your Donors (co-authored with Simone Joyaux), available on AmazonFollow Your Path to Nonprofit Leadership, and please leave a review!Learn more about the leadership resources at Armstrong McGuire: ArmstrongMcGuire.com

So many things at Walt Disney World create magic for millions of guests. And yet there are those less than magical moments. I listened to a vlogcaster go on for an hour about everything wrong at Universal and Disney. Indeed, that individual not to be named seems really negative in most of his videos. But I have to admit there are a handful of things that could be improved upon, and I'm using those things to not only highlight, but to also remind us what is working right, or what could be done easily to make it right. We talk about one particular problem that affects all four parks and then pay attention to issues at three of the four Walt Disney World Parks--Magic Kingdom, Disney's Animal Kingdom and Disney's Hollywood Studios. Join us for 5 frustrations at Walt Disney World--and 5 things they're doing or could be doing right. Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation!  David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!  

We are behind in celebrating Disney California Adventure through its 25th year, and yet one cannot really talk about this park, without considering what was to have been created originally in its place. WestCOT may be the most popular park concept that Disney never built. A west-coast version of Epcot, this park was in many ways more ambitious than its neighbor across the promenade, Disneyland itself. We will look at this amazing design, as well as the entire proposal for what was originally intended to become The Disneyland Resort. We'll look at the whole of it, what it included, how it would impact Anaheim, and then consider what led ultimately to its fall. Join me on this fascinating look into a park led by Imagineer Tony Baxter and what could have created an entire Disneyland Resort than the one we know now.   Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation!  David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!  

This last week Buzz Lightyear's Space Ranger Spin formally reopened at the Magic Kingdom in Walt Disney World. The attraction has long been a perfect complement to Tomorrowland, where it has recruited guests to fight the Emperor Zurg for the better part of three decades. As an attraction it has found a home at some time in all six Magic Kingdom style parks across the globe, making it one of the most commonly found attractions in any park. Moreover, it was the first Pixar based ride to be created in the theme parks. I remember being one of the first to ride it with my children in Cast Member previews in 1998. So I have a fond memory of this attraction, both here and across the globe. We'll compare all of these versions, and talk about how some versions have since been replaced. And of course, we'll board our ship and give you a review of the newly revised ride, emphasizing what is new and different. It's a welcome improvement to a Tomorrowland that is always on the go. So join as a new Buzz Lightyear attraction comes to the rescue at Magic Kingdom! Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation!  David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!  

The Disney Destiny is Disney's newest ship here in the Western hemisphere. Recently I had an opportunity to meet up with the entire Zanolla Family. I often promote the David & Leah as being the best travel agent out there--so very much because they truly know Disney near, far, and globally. I use their services not only to book our own family's trips, but a number of groups that I have hosted in the programs and workshops I deliver. Today we get insights from not just them but their three children who offer not only insightful impressions, but candid remarks about what they truly enjoy as a family when traveling. Moreover, it's just fun banter as we talk about not only this ship, but the entire Wish class of ships that have been built recently. Disney Destiny is at the crest of a large wave of development and implementation in the cruise ship industry. So join us as we offer a family of insights with the Disney Destiny. Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. Disney Insights Facebook Page--Come join and interact in conversation with others. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation!  David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!  

There's been much discussion over the years about Disney's Intellectual Properties being the driver of choosing new attractions being built in the parks. And with recent openings like World of Frozen at the new Disney Adventure World there has been a lot of speculation that Disney is focused more on single IP offerings rather than "lands" as has been in the past. We study attractions previously built and those soon to come to see if "worlds" with single intellectual properties are the way of the future over lands. And then we note something we call Relations, which consist of Twins, Siblings and Orphans. We'll introduce these terms and how these relate to each other in terms of deciding what to build, where to build it, and the scale by which it is built. From this we'll identify what the most likely paths forward for Imagineering as it tries to build its future forward with the most options possible--particularly at Disney's Hollywood Studios, Disney California Adventure and Disney's Adventure World. Join us for How Disney Lays Out Theme Parks: IPs, Lands, Worlds & Relations. Be sure to check out my latest endeavor, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. Disney Insights Facebook Page--Come join and interact in conversation with others. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation!  David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!  

Human-First AI Adoption in Commercial Real Estate: Turning Tools into ROI On the Industrial Advisors podcast, hosts Bill Condon and Matt McGregor interview Michelle Hamilton, a former commercial real estate and AEC strategic leader who founded Spark AI Strategy and AI Class Lab and was recruited by Answer Rocket to lead change management and AI implementation. Hamilton says many firms invest heavily in AI tools but miss ROI by neglecting human-first adoption, hands-on training, and governance, which can drive risky "shadow AI" use when employees turn to personal accounts. She describes AI's value in CRE as a practice/research partner that automates research and reporting, converts historical data into actionable insights via conversational use cases, and enables brand-aligned communications by training chatbots with company and personal standards. She discusses job impacts, noting layoffs from failed replacement assumptions and pointing to legal research and some consulting roles as most exposed, while advocating upskilling employees as AI orchestrators. She also highlights education shifting professors toward coaching and emphasizes citations and bibliographies. Finally, she outlines a phased engagement model: companywide AI 101, governance, department stakeholder sessions, 80% hands-on training, and an IP-based prompt library. 0:00 Intro and Michelle Hamilton Background 2:40 The State of AI in Commercial Real Estate 5:00 Human-First AI Adoption Strategies 7:30 Real World AI Examples for Brokers and Investors 10:00 Managing Data Security and Shadow AI 12:45 Personal Branding and AI Email Communication 15:15 Will AI Replace Jobs in the Industry? 17:45 The Future of AI in Education and Universities 20:15 How to Implement AI in Your Organization 22:18 Conclusion and Final Thoughts

This Disney Insights podcast is one of the most unique podcasts I've hosted over the hundreds I've presented over the last few years. It is about a work I have been laboring on for the better part of a year and a half, but in truth, It's the story of a lifetime of learning and understanding Disney. Indeed, it spans some five decades and its result is truly what I believe is something unique that I am introducing into the marketplace today. If you want to know the stories, the histories, the heritage that has really made Disneyland what it is today, this work seeks to provide that. Moreover, unlike nearly any other treatise, this seeks to answer how you can lead an organization, engage your employees and provide as powerful a customer experience as you can at "The Happiest Place on Earth". Join me as I introduce Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization. __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. Disney Insights Facebook Page--Come join and interact in conversation with others. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation! David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!

We have much to share as Bob Iger steps aside and Josh D'Amaro takes reign as the new CEO of Disney. We will share some important messages he has shared in the first 24 hours as he stepped into this role and hosted the annual shareholder's meeting for The Walt Disney Company. We then will look at a number of opening dates for attractions that are coming to Walt Disney World, as well as the name for Disney Cruise Line's newest ship. With that, we'll even cover some rumors out there. So join us as we talk about Josh on Day 1 as the new CEO plus announcements for Walt Disney World and DCL. Oh...and at the end I will give you a status of my newest project, Disneyland Insights: Inspiration, Ideas & Magic for You and Your Organization.   __________________________________________________ Disney Insights YouTube Page--Check it out and subscribe. DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts. Disney Insights Facebook Page--Come join and interact in conversation with others. My newest book, A Century of Powerful Disney Insights, Volume I 1923-1973, The Walt & Roy Disney Years is available!  Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.  Also, for those examining other business benchmarks beyond Disney, check out Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence. _______________________________________________________ Check out Zanolla Travel to book your next vacation! David & Leah Zanolla ZanollaTravel.com Owner/Agents (309) 863-5469 _________________________________________________________ Performance Journeys This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level. Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench. Need Consulting? I've worked for decades across the public, private and non-profit arena.  Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement. Contact us today, and let us help you on your Performance Journey!

Today, we're diving deep with a true Silicon Valley powerhouse, Kevin Surace. This man is a legendary innovator, serial entrepreneur, and "edutainer" who has graced the stages of TED, the US Congress, and hundreds of major events, earning accolades like INC Magazine's Entrepreneur of the Year and a CNBC Top Innovator of the Decade. With 93 worldwide patents under his belt, Kevin has led pioneering work on everything from the first cellular data smartphone to human-like AI virtual assistants, and even the energy retrofits of iconic landmarks like the Empire State Building—and he's here to share his dynamic insights on the most disruptive forces shaping our world, including ChatGPT, AI, and digital transformation.Kevin Surace is a Silicon Valey innovator, serial entrepreneur, CEO, TV personality and EDUTAINER. Kevin has been featured in Businessweek, Time, Fortune, Forbes, CNN, ABC, MSNBC, FOX News, and has keynoted hundreds of events, from INC5000 to TED to the US Congress. He was INC Magazines' Entrepreneur of the Year, a CNBC top Innovator of the Decade, World Economic Forum Tech Pioneer, Chair of Silicon Valey Forum, Planet Forward Innovator of the Year nominee, featured for 5 years on TechTV's Silicon Spin, and inducted into RIT's Innovation Hal of Fame. While Kevin has a technical background with 93 worldwide patents, he is known as a highly dynamic speaker who is a true entertainer that is funny, excites people, educates & energizes audiences to action. Mr. Surace led pioneering work on the first celular data smartphone (AirCommunicator), the first plastic multichip semiconductor packages, the first human-like AI virtual assistant (Portico), soundproof drywall, high R-value windows, AI-driven building management technology, Generative AI for QA, supply-chain multivariate auctions, and the window/energy retrofits of the Empire State Building and NY Stock Exchange.Mr. Surace is also an accomplished music director, conductor, Broadway and streaming producer, and percussionist. Kevin's most requested talks include ChatGPT, AI and Automation. It's impact on your life and your company, Bringing Silicon-Valey Disruptive Innovation to Your Organization and Digital Transformation. He customizes each talk to your audience, from 30min to 60min, and is available to expertly moderate conversations and interview luminaries and executives as well as host workshops and events.CONTACT DETAILS Business: Kevin Surace Website: https://www.kevinsurace.com/ Social MediaLinkedIN - https://www.linkedin.com/in/ksurace/ Facebook - https://www.facebook.com/kevin.surace/ Instagram - https://www.instagram.com/kevinsurace/ Remember to SUBSCRIBE so you don't miss "Information That You Can Use." Share Just Minding My Business with your family, friends, and colleagues. Engage with us by leaving a review or comment on my Google Business Page. https://g.page/r/CVKSq-IsFaY9EBM/review Your support keeps this podcast going and growing.Visit Just Minding My Business Media™ LLC at https://jmmbmediallc.com/ to learn how we can help you get more visibility on your products and services. 

IN EPISODE 257:To be a super-performer, you don't need extraordinary effort - just ordinary habits. In Episode 257, George Pesansky explores ways individuals can optimize their everyday behavior and decisions to drive improvement throughout their organization. Whether it's listening to frontline workers, understanding the root causes of success, or creating a culture of continuous improvement, super-performers aren't born -- they're bred. ABOUT GEORGE PESANSKY:George Pesansky has fostered a culture of continuous improvement in numerous Fortune 500 organizations and has provided training, coaching and support for over 10,000Six Sigma, Lean and World Class Manufacturing professionals across six continents. He's the author of Superperformance: 8 Strategies to Reach Full Potential for Yourself, Your Team,and Your Organization.

In this episode of Volunteer Nation Podcast, Tobi Johnson breaks down a common misconception in the nonprofit world: Who is ultimately responsible for shaping your organization's volunteer culture? After receiving pushback from a newsletter statement, Tobi walks us through the deeper nuance of volunteer culture, how it forms, why it goes wrong, and most importantly, why the CEO, not the volunteer manager, is the true culture owner. Whether you're a leader of volunteers or a senior executive, this episode will give you clarity, relief, and a roadmap for healthier culture-building moving forward! Full show notes: 191. Who is Ultimately Responsible for Your Org's Volunteer Culture?  Volunteer Culture - Episode Highlights [02:00] - Why “Vision” = Culture [03:00] - What Is Volunteer Culture? [05:00] - The “Emotional Brand” of Your Organization [07:00] - How Culture Is Formed (Often Invisibly) [09:00] - Unintentional Culture Builders [11:00] - Why You Need a Culture Audit [12:00] - 7 Signs Your Volunteer Culture Is in Trouble [14:00] - When the Loudest or Most Overwhelmed Person Is Driving Culture [17:00] - Who is Ultimately Responsible for Volunteer Culture? [18:00] - Role of Senior Leadership & Department Heads [20:00] - Role of Volunteer Managers & Direct Supervisors [22:00] - Role of Volunteers Themselves [23:00] - What Happens When the Wrong Person Is Steering Culture [25:00] - Why Volunteer Managers Can't Shoulder Culture Alone Helpful Links Volunteer Management Progress Report  VolunteerPro Impact Lab  Volunteer Nation Episode #168: Note to Nonprofit Execs – Supporting Volunteers is Everyone's Job Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, host Matt Crawford sits down with leadership expert, coach, and author George Pesansky to explore his powerful new book Superperformance: 8 Strategies to Reach Your Full Potential for Yourself, Your Team, and Your Organization. Drawing from decades of experience guiding leaders and organizations toward peak effectiveness, George outlines how everyday people can unlock extraordinary potential — not by working harder, but by working more intentionally. He dives into the eight strategies that create "superperformance" and shares how individuals, teams, and organizations can transform themselves through clarity, mindset, trust, and aligned action. This conversation is a roadmap for anyone looking to elevate their leadership, strengthen team culture, build an organization capable of sustained excellence or just to better themselves and their own purpose.

Ruchika T. Malhotra: Uncompete Ruchika T. Malhotra is the founder of Candour, a global inclusion strategy firm that has worked with some of the world's biggest organizations. She's been recognized multiple times by Thinkers50 and co-wrote one of Harvard Business Review's top 100 most-read articles in history: Stop Telling Women They Have Imposter Syndrome. She is the author of Inclusion on Purpose, MIT Press's top-selling book of 2022 and now her newest book, Uncompete: Rejecting Competition to Unlock Success (Amazon, Bookshop)*. A lot of people think about work as a competition for resources. But what if, by inviting others to the table, you created more for everyone? In this conversation, Ruchika and I explore the opportunity for all of us to uncompete. Key Points Many of us are so socialized to compete that we don't realize the benefits of collective collaboration. Reach out to someone who inspires you. Praising someone for something awesome about them, without an accompanying ask, is so rare. Display genuine curiosity. Don't confuse “nice” small talk for depth. Ask bigger questions that get to the heart of who people are. As you build trust, talk numbers. In the professional context, real relationships of trust demand this kind of transparency. Take regular stock of relationships. Take people at their word and also watch how their actions line up – or don't. Invite others to the table. The bigger your circle, the more you create for everybody. Resources Mentioned Uncompete: Rejecting Competition to Unlock Success by Ruchika T. Malhotra (Amazon, Bookshop)* Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes End Imposter Syndrome in Your Organization, with Jodi-Ann Burey (episode 556) How to Create Inclusive Hiring Practices, with Ruchika Tulshyan (episode 589) Doing Better Than Zero-Sum Thinking, with Renée Mauborgne (episode 641) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Good Day in the Market and Report Expectations Organizational Reflection and Culture From Below to Above Average Temperatures   00:01:05 – Good Day in the Market and Report Expectations: The show kicks off with K-State grain economist Daniel O'Brien as he discusses the positive day in the market and what report expectations are. Daniel O'Brien on AgManager.info   00:12:05 – Organizational Reflection and Culture: Justin Waggoner, K-State Extension beef cattle specialist, keeps the show moving as he highlights the importance of reflecting on your organization and understanding its culture. Organizational Reflection Define the Culture of Your Organization   00:23:05 – From Below to Above Average Temperatures: A weather update from K-State meteorologist Chip Redmond ends the show. He explains our recent above average temperatures and if they will hold on as we continue in November.       Send comments, questions or requests for copies of past programs to ksrenews@ksu.edu.   Agriculture Today is a daily program featuring Kansas State University agricultural specialists and other experts examining ag issues facing Kansas and the nation. It is hosted by Shelby Varner and distributed to radio stations throughout Kansas and as a daily podcast.   K‑State Extension is a short name for the Kansas State University Agricultural Experiment Service, a program designed to generate and distribute useful knowledge for the well‑being of Kansans. Supported by county, state, federal and private funds, the program has county Extension offices statewide. Its headquarters is on the K‑State campus in Manhattan. For more information, visit www.ksre.ksu.edu. K-State Extension is an equal opportunity provider and employer.

Host Jeremy C. Park talks with Michele Herlein, Founder and CEO of CultureMax, who shares what led her to launch her company after a 25-year career working in leadership roles at major companies to now focus on helping more organizations build positive cultures, and highlights her new book "Cultural Excellence." She explains that her book provides a leader's guide for strengthening organizational culture through horizontal and vertical alignment, emphasizing the importance of executive buy-in and manager alignment. Michele shares her experiences across different companies to demonstrate how cultural transformation leads to both employee satisfaction and improved business results, and announced that her new book is now available for purchase at all major retailers.Cultural Excellence Leadership Guide - Michele Herlein, a 25-year veteran of corporate America, discusses her journey from working at companies like Bridgestone Americas, Inc. to founding CultureMax, where she now helps organizations create positive cultures. She explains that her book, "Cultural Excellence: A Leader's Guide to Strengthening the Heart of Your Organization," is a guide aimed at strengthening organizational culture, and she has created a mastermind group for HR professionals to implement the book's methodology. The book includes downloadable worksheets and is designed to be a practical resource for creating great organizational cultures.Empowering Workplaces for Better Results - Michele shares her experience of spending 25 years in corporate America, where she observed that workplaces often deplete employees rather than energize them. She expresses her mission to help create organizations that motivate and value their employees, noting that this approach not only benefits individuals but also leads to better business results and improved metrics.Transforming Organizational Culture Alignment - Michele discusses her book's approach to organizational culture transformation, focusing on horizontal and vertical alignment. She emphasizes the importance of getting executive team buy-in and aligning managers, who she refers to as "The Mighty Middle," to reinforce the company's cultural direction. The book outlines a step-by-step process for diagnosing culture, aligning leaders, and integrating cultural values into the organization's DNA through systems, processes, and behaviors.Building Strong Organizational Cultures - Michele emphasizes that building a strong culture requires consistent effort and integration from the top down and bottom up, comparing it to maintaining healthy habits. Michele shares examples from her experiences at Bandag, Bridgestone, and Barge, highlighting how different companies can implement unique cultural values and processes. She notes that aligning leaders and systems with employee needs leads to both employee satisfaction and outstanding financial results, as seen in Bridgestone's 5x and Barge's 7x profit increases.Cultural Excellence Book Launch - Michele announces that her new book "Cultural Excellence: A Leader's Guide to Strengthening the Heart of Your Organization" is now available for purchase on Amazon and Barnes & Noble. She emphasizes that the book includes downloadable files at the end of each chapter to help readers implement its concepts practically.To learn more about CultureMax, visit https://culture-max.com.

Are you chasing numbers or building relationships?Most fundraisers are stuck on the hamster wheel.Chasing donors. Juggling events. Burning out.But what if the real breakthrough comes from slowing down?Here's the playbook for human-centered, relationship-first fundraising:Schedule ONE meaningful conversation this week.→ Ask, “What inspired you to support us?”→ Listen—no agenda.Map supporters by engagement TYPE, not just dollar size.→ Who shows up at events?→ Who shares your content?→ Who asks tough questions?Be transparent about your team capacity.→ “It's just me, but I'm committed to getting this right with you.”→ People value authenticity.Audit your outreach for inclusivity.→ Who's missing from your newsletters?→ Are your stories and photos truly diverse?→ Try translating content or inviting others to share their voice.Focus on quality over quantity.→ 5 heartfelt connections are worth more than 50 mass emails.Use stories, not just stats.→ Share one real example of impact (and don't be afraid to mention setbacks).TL;DR:Transformational fundraising happens when you focus on real relationships, not just transactions.Pre-order your copy of my new book, "Calling All Heroes: Combining the Best of Donor-Centered and Community-Centered Fundraising for Greater Impact.”→ https://www.callingallheroesbook.com/And to make it worth your while: When you pre-order your copy of Calling All Heroes at the link in the show notes and submit your receipt or order number, you'll receive a special invitation to my free, 90-minute training session: “How to Implement Human-Centered Fundraising in Your Organization.” It's my way of saying thank you for walking with me on this journey.And if you want extra copies for your team, chapter or an upcoming conference, we offer special discounts on bulk orders. Review my show: Please review my show. After you click the link, scroll to the bottom, first tap to rate with five stars, and then tap “Write a Review.” Then, let me know what you liked most about this particular episode or how you find my podcast helpful, valuable, insightful, or inspiring in some way. Privacy Policy: See Privacy Policy at https://www.fundraisingtransformed.com/policies Newsletter: Subscribe to my Scaling Major Gifts weekly newsletter.

A Candid Conversation on the Mental Game of Life   This episode of the Rich Mind Podcast explores the single most important factor that separates the good from the great: a winner's mindset. Using the world of professional sports—from Tom Brady and Baker Mayfield in the NFL to the top players in golf—Randy and Greg dissect what it truly means to have the mental edge. They argue that at the elite level, physical talent is a given; the real differentiator is the internal programming, discipline, and unshakable belief that allows champions to perform under pressure. This conversation translates the lessons from these top athletes into practical advice for your own life, covering the importance of a strong "organization" (your inner circle), consistent practice (reps), and the powerful mindset of a champion that you can apply to your career, relationships, and personal goals.   Key Takeaways:   In any competitive field, including business and life, the ultimate differentiator is not physical skill but mindset. A winner's mindset is developed through disciplined practice and a relentless commitment to excellence, as exemplified by athletes like Tom Brady. The success of an individual is heavily influenced by the mindset of the entire "organization" they are a part of, from ownership down to the players. True champions, like Tom Brady, often prioritize winning and team success over individual accolades or maximum financial gain. The principles of a sports mindset—putting in the reps, having confidence, and focusing on the fundamentals—are directly applicable to achieving goals in any area of your life. Surrounding yourself with the right "organization"—your inner circle of friends, family, and mentors—is critical for your personal and professional success. Developing a winning mindset requires consistent practice, even when you don't see immediate results, and having the resilience to learn from "bad reps."   Questions Answered in This Episode:   What is the single biggest difference between good athletes and legendary champions? How did Tom Brady go from being the last draft pick to the greatest of all time? How does the culture of an organization impact individual performance and success? What can we learn from the mindset of elite golfers about performing under pressure? How can you apply the principles of a winner's mindset to your own career and goals? Why is the "who" you surround yourself with just as important as the "what" you do? How do you build confidence and put in the "reps" for your own life goals? What is the connection between mindset coaches in sports and personal development?   Key People, Concepts, & Terms:   People: Randy Wilson, Greg Junge, Tom Brady, Baker Mayfield, Peyton Manning, Joe Dispenza, John Daly. Concepts: Winner's Mindset, Mental Game, Reps (Practice), Confidence, Discipline, Organizational Culture, Inner Circle, Peak Performance. Teams/Organizations Mentioned: Tampa Bay Buccaneers, New England Patriots, New York Jets, Indianapolis Colts, New York Yankees.   Key Episode Timestamps   00:00 - Introduction: What Separates Winners from Everyone Else? 02:17 - The Tom Brady Case Study: The Power of Discipline and Mindset 03:57 - The Organizational Mindset: Why Success Starts at the Top 06:48 - The Patriots & Yankees Dynasty: The Power of Consistency 10:20 - A Champion's Sacrifice: Tom Brady Taking a Pay Cut to Win 13:50 - The Mental Game of Golf: Watching the World's Best Under Pressure 15:40 - The Rise of Mindset Coaches in Professional Sports 18:37 - Applying It to Your Life: The Same Blueprint for Success 20:01 - Putting in the "Reps" for Your Own Life and Goals 23:13 - Actionable Advice: Who is in YOUR Organization?

What if time wasn't fixed, but something you could stretch, compress, and reframe? In this episode of Leveraging Thought Leadership, host Bill Sherman sits down with John Coyle—Olympian, design thinking expert, and author of "Design for Strengths". John has spent his life chasing the meaning of time, from hundredths of a second on the ice to decades in thought leadership. His work asks us to reconsider not just how much time we have, but how we experience it. John shares how fleeting moments can reset the trajectory of our lives—an insight that came from his Olympic journey where fractions of a second separate gold from "first loser". He explains the Greek distinction between Chronos (clock time) and Kairos (human, transformative time) and why organizations and leaders need to design for the moments that truly matter. We explore John's unique career path—from competing alongside Lance Armstrong and working with Enron to translating neuroscience and psychology into practical lessons on leadership, innovation, and resilience. Along the way, he reveals how flow state, storytelling, and emotional engagement can make time slow down and make ideas stick. You'll also hear John's most powerful Kairos moment—the story of a silver medal, a boy who became an Olympian, and how one act of kindness changed two lives forever. It's a reminder that you never know when a small choice can alter someone's future. This conversation challenges leaders to rethink their relationship with time, memory, and meaning. It's not about adding years to your life—it's about adding more life to your years. Three Key Takeaways: • Moments reset the future. Leadership pivots often come from brief Kairos moments that redefine direction more than years of steady effort. • Memories are the currency of time. Flow states, risk, and storytelling create lasting memories that make life feel longer and leadership more impactful. • Design for strengths, not weaknesses. Leaders unlock innovation and resilience when they focus on amplifying strengths instead of patching flaws. If you found value in today's conversation about designing time, flow, and moments that move you forward, you'll want to listen to Maximizing the Flow of Ideas for Your Organization with guests Jeremy Utley and Perry Klebahn. That episode digs into how leaders generate more ideas over time—and why volume, variety, and experimentation are just as important as insight or vision. Both episodes ask a powerful question: how do you create an environment where your best ideas don't just happen—but compound? In short, if you want tools for turning strengths into breakthroughs, and moments into momentum—this is your next listen. It'll help you scale creativity, lead from possibility, and expand what “thought leadership” can mean across your team or organization.

I am so excited to welcome Chris Wong to the Lead with Heart Podcast. Chris is a licensed therapist, executive coach, and host of The Art and Science of Difficult Conversations podcast. With over 15 years of experience in the nonprofit and health sectors, Chris specializes in helping purpose-driven leaders navigate difficult transitions, rebuild trust, and lead culture change that actually lasts.In this episode, we dive deep into the art of mastering hard conversations, the psychology behind conflict, and how nonprofit leaders can strengthen trust and resilience in their teams. Chris shares practical strategies for bridging generational differences, navigating hybrid workplaces, and leading with clarity when the stakes are high.In this episode:[05:05] Nonprofit leadership challenges: scarcity mindset[07:07] Bridging generational differences in nonprofit leadership[09:36] Why leaders avoid hard conversations and how to reframe conflict[14:14] Building trust in nonprofit teams and organizations[18:12] Cultivating relationships in hybrid nonprofit environments[20:58] A framework for approaching difficult conversations[27:55] Preparing nonprofits for crisis conversations[33:22] Addressing gossip during organizational change[34:21] Insights from Chris's own podcast on difficult conversations[36:53] Advice for anyone about to have a difficult conversationRESOURCESE7: Focusing on Emotional Connection to Boost Performance in Your Organization with Lola GershfeldCONNESend Haley a suggestion or request via text HERE!My book, Sow, Grow, Lead is live on Amazon! It shares my journey of starting a nonprofit in Malawi and offers practical strategies for nonprofit leaders to create real impact. As the fundraising engine of choice for over 80,000 organizations in 90+ countries, Donorbox's easy-to-use fundraising tools help you raise more money in more ways. Seamlessly embed a customizable donation form into your website that reduces donor drop-off with a 4x faster checkout, launch a crowdfunding or peer-to-peer campaign, sell event tickets, raise funds on the go with Donorbox Live™ Kiosk, and much more. Learn more at donorbox.org Dr. Lola Gershfeld's EmC Masterclass helps you boost communication skills to raise more revenue. Trusted by top universities and global organizations. Use code LEADWITHHEART for 10% off.CONNECT WITH HALEYHaley is a CFRE, Stress Management Coach, and EmC trainer. Founder of The Savvy Fundraiser, she brings experience in human services, homelessness, and youth nonprofits. She specializes in EmC, leadership, board development, and fundraising, empowering nonprofit leaders to build thriving organizations.Instagram: @thesavvyfundraiser LinkedIn: Haley Cooper, CFREWebsite: thesavvyfundraiser.comProduced by Ideablossoms

Bill Walsh, a global business strategist and expert in scaling startups to billion-dollar companies, shares his extensive knowledge on entrepreneurship, sales, marketing, leadership, and personal development. Walsh draws from his diverse background as a currency trader and business coach to explain key strategies for building successful companies and personal brands ———————————————————— 00:00 – Intro 01:00 – Bill Walsh's Background in Trading 03:15 – Life in the Currency Trading Pits 05:00 – Early Lessons on Markets & Timing 06:30 – Building Businesses Through Partnerships 09:10 – Social Proof & Relationship-Based Growth 11:20 – Affiliate Marketing and Joint Ventures 13:00 – Burnout, Reinvention, and GoDaddy Partnership 15:00 – Launching “Business in a Box” Globally 16:30 – Speaker Training & Selling from Stage 19:10 – The Wayne Newton Effect in Sales 21:15 – Selling with Emotion vs Logic 23:05 – Handling Objections Before They Arise 25:10 – Authentic Selling & Audience Fit 27:20 – Why Women Speakers are in Demand 29:00 – Bringing Value to Other People's Events 31:00 – The Promoter Mindset for Speakers 33:20 – How Social Media Fits Into Live Event Promotion 35:10 – Specialists vs Generalists – Pick Your Lane 37:20 – Networking With High-Level People 39:25 – Conversation Skills That Build Trust 41:10 – Choosing Your One Thing & Making Hobbies Secondary 43:00 – Attraction Marketing & Becoming “The Source” 44:40 – Pricing for Value, Not Just Time 46:20 – Differences Between 6, 7, 8, and 9-Figure Companies 49:00 – Delegating to Scale Your Business 51:10 – Building Leadership Teams in Big Companies 53:20 – Mapping Roles with the “Hats” Exercise 55:10 – Rain Maker Summit & Grants for Business Growth 57:30 – Spotting “NPCs” in Your Organization 59:10 – Building Loyalty & Retaining A-Players 01:01:10 – Bonuses, Recognition, and Surprise Income 01:03:00 – Keeping a Sales Team Consistent 01:04:50 – Referral Programs & Why They Matter 01:06:00 – Closing Thoughts & Key Takeaways

Description: In this episode of Inside Personal Growth, Greg Voisen speaks with George Pesansky, author of Super Performance: 8 Strategies to Reach Full Potential for Yourself, Your Team, and Your Organization. With over three decades of leadership and operational excellence experience, George shares how to turn rare “golden hours” of peak performance into consistent, long-term success. He unpacks strategies for mastering clarity, aligning teams, and unlocking the hidden “gold mines” within every organization. From breaking free of the “prisons of expectations” to eliminating reliance on workplace “jumper cables,” George offers practical, actionable advice for leaders who want to inspire, innovate, and achieve at the highest level. What Listeners Can Learn: -How to sustain peak performance beyond the moment -Why acceptance is just as important as solution quality -Ways to escape the “prisons of expectations” holding you back -The value of leading indicators over lagging metrics -How to uncover and use hidden strengths in your organization -Eliminating dependency on “superhero” problem solvers -Applying intentional improvement for lasting change -Listening with vocational application, not just conceptual understanding -Balancing immediate results with long-term system fixes Our Guest, George Pesansky: ➥ Book: Super Performance: 8 Strategies to Reach Full Potential for Yourself, Your Team, and Your Organization ➥ Buy Now: https://a.co/d/10gPS58 Book Released on September 23, 2025. ➥https://myblendedlearning.com/ ➡️LinkedIn: https://www.linkedin.com/in/deliberateimprovement/ Learn more about your Inside Personal Growth host, Greg Voisen: ➥ https://gregvoisen.com ➡️Instagram: https://www.instagram.com/insidepersonalgrowth/ ➡️Facebook: https://www.facebook.com/InsidePersonalGrowth/ ➡️LinkedIn: https://www.linkedin.com/in/gregvoisen/ ➡️Twitter/ X: https://twitter.com/lvoisen/

Today, we are joined by Josh Allan Dykstra.Josh Allan Dykstra is the world's foremost practitioner on the Future of Work and Human Energy™, helping audiences create the future they want to work in by reimagining the way organizations and people interact. As the founder and CEO of The Work Revolution, Josh has served a client list of companies that collectively employ over a million people. His articles and ideas have been featured by Fast Company, Forbes, The Huffington Post, and Business Insider. He holds an MBA in Executive Leadership from the University of Nebraska-Lincoln, and his latest book "Igniting the Invisible Tribe: Designing An Organization That Doesn't Suck" is available on Amazon and Audible.In this conversation, we explore Josh's revolutionary approach to leadership through the lens of architects and builders, where leaders design environments that empower others to perform at their best. He reveals why dignifying the detailed doers is crucial for organizational success and how leaders can help their teams think about work in more artistic and expansive ways.Key topics include:• The architect-builder model and why both roles should be valued equally in organizations• Dignifying the detailed doers who keep organizations running smoothly• Helping teams think about work in more artistic and expansive ways• Taking responsibility for systems while empowering people to own their actions• Adopting a "forever beta" mindset and making change a constant experiment• The "gradually then suddenly" principle for creating long-term breakthrough results• Why ignorance can be a surprising advantage for leaders and entrepreneurs• Creating environments where people can discover what brings them energy and purposeWhether you're looking to transform your organizational culture, build more resilient teams, or create environments where people can thrive, Josh's insights provide a roadmap for designing workplaces that honor human potential while delivering exceptional results.Josh Allan Dykstra's Book: https://www.amazon.com/Igniting-Invisible-Tribe-Designing-Organization/dp/0985832614-Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:00) Tool: The Architect-Builder Model for Organizational Design(04:00) Technique: Dignifying the Detailed Doers in Your Organization(07:00) Tip: Helping Teams Think About Work in Artistic Ways(09:00) Tool: Taking Responsibility for Systems vs. Blaming People(12:00) Technique: Adopting a Forever Beta Mindset for Constant Change(16:00) Tip: The "Gradually Then Suddenly" Principle for Long-Term Success(19:00) Tool: Why Ignorance Can Be an Advantage for Leaders(21:00) Conclusion#CharlesGood #JoshAllanDykstra #TheGoodLeadershipPodcast #FutureOfWork #HumanEnergy #WorkRevolution #ArchitectBuilder #DetailedDoers #ArtisticWork #SystemsThinking #ForeverBeta #GraduallyThenSuddenly #IgnoranceAdvantage #WorkplaceTransformation #OrganizationalDesign #HumanCenteredLeadership #EnergyDiscovery #ChangeManagement #SystemsLeadership #WorkplaceInnovation

In this episode, Jamie speaks with Melanie Stith, former healthcare executive and Founder/ CEO of Culture Wins. From attorney, to HR executive, to government relations executive, Melanie wasn't afraid to “change lanes” in her career while building broad business experience.  She shares that she recently completed a year of personal reflection and growth after transitioning from her high-powered corporate position into founding her own consulting business.  Melanie shares several specific examples about how she grew her leadership over the course of her career.  One lesson learned is how embracing vulnerability leads to authenticity and deeper relationships. Melanie is a highly respected leader whose willingness to share personal insights is not only refreshing, but will be significantly encouraging to many of my listeners contemplating their own transitions.   During this episode, Melanie and Jamie refer to the following work: Strength to Strength: Finding Success, Happiness and Deep Purpose in the Second Half of Life by Arthur C. Brooks The Happiness Advantage: How a Positive Brain Fuels Success in Work and Life by Shawn Achor Does Bad News Travel Fast in Your Organization by Executive Access Podcast   Executive Access is produced by The Ideal Life, a platform that provides coaching, community, and content for people to grow both personally and professionally.

While we're on our hiatus, we're playing some of our popular episodes again from our ‘5 Types of People Who Can Ruin Your Life' series. Enjoy!REBROADCASTNavigating Narcissistic High Conflict PersonalitiesIn this revealing episode of "It's All Your Fault," part of the Five Types of People Who Can Ruin Your Life series, Megan Hunter and Bill Eddy explore the world of narcissistic high conflict personalities. They delve into the key traits of narcissists, the distinction between grandiose and vulnerable narcissists, and the potential connection between narcissistic personalities and domestic violence.Recognizing Narcissistic High Conflict PersonalitiesBill and Megan outline the defining characteristics of narcissistic high conflict personalities, such as their incessant need to feel superior, their sense of entitlement, and their lack of empathy. They explain how these individuals often exploit and mistreat others to preserve their grandiose self-image and how they respond when confronted with perceived challenges to their superiority.The Two Faces of Narcissism: Grandiose vs. VulnerableNot all narcissists are alike. Bill and Megan explore the contrasts between grandiose and vulnerable narcissists. Grandiose narcissists tend to be more calculated and predatory in their actions, while vulnerable narcissists are generally more reactive and emotionally unstable. Grasping these nuances can be essential in recognizing and handling high conflict personalities.Narcissism in Various ContextsNarcissistic personalities can be encountered in various aspects of life, but some fields and occupations appear to draw them more than others. Bill and Megan discuss the prevalence of narcissists in healthcare, higher education, and the tech industry, and how these individuals can foster toxic work environments and strained relationships.Questions we answer in this episode:What defines narcissistic high conflict personalities?How do grandiose and vulnerable narcissists differ in their conduct?Which fields and occupations are more likely to attract narcissistic personalities?Is there a link between narcissism and domestic violence?How can you identify and cope with a narcissistic high conflict personality?Key Takeaways:Narcissistic high conflict personalities constantly strive to feel superior and entitled.They often lack empathy and manipulate others to uphold their inflated self-image.Grandiose narcissists are more calculated, while vulnerable narcissists are more reactive.Some fields, like healthcare and higher education, may attract more narcissists.Recognizing the differences between narcissistic personalities can aid in identifying and managing them.This episode offers valuable insights into the intricate realm of narcissistic high conflict personalities. Whether you're navigating a relationship with a narcissist in your personal life or at work, Bill and Megan's expertise and practical guidance can help you manage these challenging interactions and safeguard your well-being.Links & Other NotesCOURSESConversations About Domestic Violence in Family Law with 16 ExpertsHandling Family Law Cases Involving Narcissistic High Conflict PeopleBOOKS5 Types of People Who Can Ruin Your LifeDating RadarSplitting: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality DisorderARTICLESDomestic Violence vs. High Conflict Families: Are one or two people driving the conflict?Narcissists As LeadersLiving with High Conflict People Series: Do's and Don'ts for Living with a Narcissist High Conflict PersonNarcissists as Leaders: Good or Bad for Your Organization?DOMESTIC VIOLENCE HELPNational Domestic Violence Hotline800.799.SAFE (7233) USAServices AustraliaFamily Violence Resources CanadaOTHER COUNTRIES: do an online search for “domestic violence in ___ (your country or city's name)”OUR WEBSITE: https://www.highconflictinstitute.com/Submit a Question for Bill and MeganAll of our books can be found in our online store or anywhere books are sold, including as e-books.You can also find these show notes at our site as well.Note: We are not diagnosing anyone in our discussions, merely discussing general patterns of behavior. (00:00) - Welcome to It's All Your Fault (00:38) - 5 Types of People Who Can Ruin Your Life Part 6 (01:18) - Narcissistic HCPs (02:48) - Social Impairment and/or Internal Distress (04:55) - See Themselves as Superior (12:02) - Feeling Entitled to Special Treatment (13:16) - Lacking Empathy (21:12) - Stats (24:06) - The Two Types (27:17) - Lying (29:41) - Apologizing (33:02) - Domestic Violence (35:11) - Stalking (36:01) - Letting Go of Relationships (40:12) - Signs If It's Your Partner (44:11) - Steps to Take (46:30) - Reminders & Coming Next Week: A Special Guest Learn more about our Conflict Influencer Class. Get started today!

In this episode of Gartner ThinkCast, we explore what customer experience looks like in 2025 — a world where your most valuable customers might not even be human. Gartner Distinguished VP Analyst Don Scheibenreif joins host Alexis Wierenga to unpack how CEO perceptions, AI agents and machine customers are reshaping CX strategy. Drawing from Gartner's latest CEO research, Don shares critical insights on the shift in customer expectations, the rapid emergence of autonomous buyers and the emotional impact of AI adoption. Whether you're designing for humans, machines or both, this episode offers a roadmap for getting customer experience right in an AI-first future. Tune in to discover: • Why CEOs may not know their customers as well as they think • What machine customers are and why they matter now • The key blind spots in AI-driven CX strategies • How to balance automation and humanity to create trust Dig Deeper Attend the Conference: Gartner IT Symposium/Xpo™ https://gtnr.it/3UpD6Ei  Register for the Webinar: Explore the Impact of AI on Customer Experience in Your Organization https://gtnr.it/4myNki0  Watch for More Insights: When Machines Become Customers https://gtnr.it/4mwGCsL 

In this episode of HR Heretics, Nolan Church and Kelli Dragovich interview Fidelma Butler, Chief People Officer at Couchbase, a NoSQL cloud database platform company. They talk about how to build effective L&D programs by defining clear leadership standards, focusing resources on senior leaders, and integrating learning into daily work instead of traditional training sessions.Fidelma emphasizes that L&D needs to be agile, continuously evolving, and solve actual business problems rather than existing as a separate "nice-to-have" function.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/hereticsKEEP UP WITH Fidelma, NOLAN + KELLI ON LINKEDINFidelma: https://www.linkedin.com/in/fidelmabutler/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINK/S:Couchbase: https://www.couchbase.com/—TIMESTAMPS:(00:00) Intro(00:39) The L&D Challenge at Scale(01:19) Tailoring L&D to Your Organization(03:00) Defining Good Leadership(06:00) Creating Leadership Language and Framework(08:00) Why L&D Struggles - Making Squishy Things Tangible(10:00) Meeting People Where They Are(12:00) Optimizing L&D for Top Performers(16:32) Sponsor: Planful | Metaview(19:30) Engagement Surveys Done Right(25:00) When Surveys Conflict with Leadership Vision(28:00) Leaders Teaching Leaders(31:30) Coaching Strategy and Deployment(35:30) The Future of L&D Roles(39:30) Getting Career Development Wrong(42:30) The Promotion Obsession Problem(46:00) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

In this episode of Gartner ThinkCast, we tackle one of the most pressing questions facing executive leaders today: How should organizations approach AI deployment? Gartner Distinguished VP Analyst Whit Andrews joins host Karen Stokes Lockhart to help answer whether leaders should build, buy or blend when approaching their AI integration, while further exploring Gartner's “AI technology sandwich” framework. Tune in to hear Whit and Karen discuss the multiple layers of enterprise AI, including embedded AI, bring-your-own AI and the critical governance decisions that support a responsible, scalable foundation for IT and tech leaders navigating a complex AI landscape. Dig Deeper Read and Download Now: Build, Buy or Blend? Deploying AI in Your Organization https://gtnr.it/4lS07M4 

In this episode of Lead With That, Ren and Allison tackle the Oscars—not by debating who should or shouldn't have won, but by highlighting what we can learn about leadership from the Oscar nominees. For example, what does Wicked have to say about maintaining relationships when dealing with adversity? Or what can a character from another planet teach us about staying true to ourselves when making difficult decisions? And finally, is there something we can learn from established actor Demi Moore about taking risks and staying relevant? Ren and Allison tease out these lessons and others from this year's Oscar contenders.     What to Explore Next: What Is Authentic Leadership, and Why Does It Matter? - https://www.ccl.org/articles/leading-effectively-articles/authenticity-1-idea-3-facts-5-tips/ How to Foster an Innovative Mindset at Your Organization- https://www.ccl.org/articles/leading-effectively-articles/how-do-you-respond-to-a-new-idea/ Leadership Resilience: Handling Stress, Uncertainty, and Setbacks- https://www.ccl.org/articles/leading-effectively-articles/leadership-resiliency-handling-stress-uncertainty-and-setbacks/   Related Solutions: Better Conversations and Coaching - https://www.ccl.org/leadership-programs/better-conversations-leadership-coaching-training/ Authentic Leadership Training - https://www.ccl.org/leadership-solutions/leadership-topics/authentic-leadership/ Resilience Training for Leaders - https://www.ccl.org/leadership-solutions/leadership-topics/resilience-training/  

In this episode of the Healthy, Wealthy & Smart Podcast, host Dr. Karen Litzy welcomes Kevin Surace, a renowned Silicon Valley innovator and the father of the virtual assistant. They discuss how AI can enhance your productivity and happiness. Kevin introduces the concept of the "Joy-Success Cycle," which highlights the relationship between joy and productivity. By using AI to handle repetitive or time-consuming tasks, individuals can reduce stress and increase their overall job satisfaction. This shift allows them to approach their work more positively, ultimately leading to greater success. When individuals are less burdened by mundane tasks, they can dedicate more time to creative thinking, problem-solving, and other high-value activities that contribute to their professional growth and fulfillment. Time Stamps:  [00:01:38-00:02:11] Birth of the virtual assistant. [00:07:06] Deep learning and virtual assistants. [00:10:03] AI as a productivity co-pilot. [00:11:38] AI for analyzing spreadsheets. [00:16:18] Writing in different styles. [00:21:46] AI in medical diagnosis accuracy. [00:25:30] AI's impact on medical practice. [00:28:03] Joy Success Cycle and AI. [00:31:10] AI's role in podcasting. [00:35:30] Artificial agents in conversations. [00:39:36] Interactive grandmas through technology. [00:42:50] One complaint a day. [00:46:50] Advice for younger self.   More About Kevin: Kevin Surace is a Silicon Valley innovator, serial entrepreneur, CEO, TV personality and EDUTAINER. Kevin has been featured by Businessweek, Time, Fortune, Forbes, CNN, ABC, MSNBC, FOX News, and has keynoted hundreds of events, from INC5000 to TED to the US Congress. He was INC Magazines' Entrepreneur of the Year, a CNBC top Innovator of the Decade, World Economic Forum Tech Pioneer, Chair of Silicon Valley Forum, Planet Forward Innovator of the Year nominee, featured for 5 years on TechTV's Silicon Spin, and inducted into RIT's Innovation Hall of Fame. While he has a technical background with 94 worldwide patents, he is known as a highly dynamic speaker who is a true entertainer that is funny, excites people, educates & energizes audiences to action.   Mr. Surace led pioneering work on the first cellular data smartphone (AirCommunicator), the first plastic multichip semiconductor packages, the first human-like AI virtual assistant (Portico), soundproof drywall, high R-value windows, AI-driven building management technology, Generative AI for QA, supply-chain multivariate auctions, and the window/energy retrofits of the Empire State Building and NY Stock Exchange. He is also an accomplished music director, conductor, Broadway and streaming producer, and percussionist.   Kevin's most requested talks include ChatGPT, AI and Automation...It's impact on your life and your company, Bringing Silicon-Valley Disruptive Innovation to Your Organization and Digital Transformation. He customizes each talk to your audience, from 30min to 60min, and is available to expertly moderate conversations and interview luminaries and executives as well as host workshops and events. Resources from this Episode: Kevin on Social Media LinkedIn Instagram Twitter Facebook TikTok YouTube Kevin's Website   Jane Sponsorship Information: Book a one-on-one demo here Front Desk @ Jane Mention the code LITZY1MO for a free month Follow Dr. Karen Litzy on Social Media: Karen's Twitter Karen's Instagram Karen's LinkedIn  Subscribe to Healthy, Wealthy & Smart: YouTube Website Apple Podcast Spotify SoundCloud Stitcher iHeart Radio

Emotional regulation is one of the most critical leadership skills—but also one of the hardest to master. In this episode, Tim and Junior break down how leaders can stay composed in the face of dissent and bad news, why emotional responses shape workplace culture, and practical strategies to strengthen self-regulation.Key Takeaways: ✔️ Why dissent and bad news are leadership landmines ✔️ How unregulated emotions lead to toxic cultures ✔️ Strategies to handle tough conversations with confidence ✔️ Creating psychological safety in your team ✔️ The power of pausing before reacting

In this episode of Don't Eat Poop!, our hosts Matt and Francine are joined by Food Safety Sanitation Professional Elena Montoya.She has been one of the podcast's most loyal listeners, and if you look through Francine's, Matt's, and the Don't Eat Poop!'s posts on LinkedIn, you will certainly find one of her comments, which are always very thoughtful and bring something new to the table.So, it's only natural that someone as passionate about food safety and helping others become the best food safety professionals and leaders they can be as our hosts should be one of our first guests in 2025.Get ready for some great laughs (usually Matt's fault), Elena's inspiring story in food safety, and ways you can become part of our welcoming and enriching Food Safety Community on LinkedIn.In this episode:

Interview with Nancy Ridge In this episode of the Power Your Profits Podcast, host Dr. Susie Carder sits down with Nancy Ridge, founder of Ridge Innovative and a leading profitable ecosystem strategist. Nancy shares her expert insights on building strategic alliances, leveraging AI-driven technology, and mastering change management to drive scalable, profitable growth. Key takeaways from this episode include: ✅ The Secret Sauce of Strategic Partnerships: Trust and Intention ✅ Game-Changing Tech Tools like Partner Optimizer and Crossbeam for identifying and managing partnerships ✅ Why 70% of World Trade is Driven by Partnerships – and how to harness this for your business ✅ Top Strategies for Rapid Growth: Intention, Accountability, and Metrics ✅ Navigating Change in Your Organization and fostering a culture of innovation and communication Connect with Nancy Ridge: Buy Your Copy of the Book: https://a.co/d/hyRYPUT Connect with Susie: Visit Susie's Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://susiecarder.com/ Listen To The Podcast: https://linktr.ee/POWERYOURPROFITS Fractional COO Services: http://www.coo.poweryourprofitspodcast.com/ The Bullet Train to Big Profits Course: https://www.course.poweryourprofitspodcast.com/ Buy The Power Your Profits Book: https://book.poweryourprofitspodcast.com/

Welcome back to the Freedom Factory podcast! This week, we dive into a vital topic for network marketers: "Creating Leadership in Your Organization." As we embark on 2025, it's crucial to focus on building a strong team of leaders who can drive growth and success in your network marketing business. In this episode, we share valuable insights and strategies to help you develop leadership within your organization. Drawing from personal experiences and real-world examples, we discuss the importance of getting your team involved early in projects, empowering them to take on responsibilities, and fostering a culture of collaboration. By allowing your downline to contribute to tool creation, event planning, and presentations, you can create a sense of ownership and buy-in that leads to long-term success. We'll also explore the significance of setting up regular communication with your leaders, creating opportunities for them to learn and grow, and providing a supportive environment where they can thrive. Whether it's hosting weekly Zoom calls, organizing in-person events, or offering continuous feedback, having a clear strategy for leadership development is key to creating a thriving and sustainable network marketing business. Join us as we discuss the critical role of coachability, the benefits of allowing your team to make and learn from their mistakes, and the ultimate goal of transforming followers into leaders. Remember, the true measure of success in network marketing is not just about selling products and services, but about creating a legacy of empowered leaders who can carry the torch forward. Tune in to this episode to equip yourself with the tools and mindset needed to build a factory of leaders in 2025. Together, let's make this year the most impactful and transformative yet for your network marketing journey. #NetworkMarketing #CreatingLeadership #BuildingTeams #EmpoweringDownline #NetworkMarketingSuccess #LeadershipDevelopment #TeamGrowth #FreedomFactory #BusinessStrategy #2025Goals #Coachability #NetworkMarketingTools #Presentations #EventPlanning #FosteringCollaboration #BusinessGrowth #PersonalDevelopment #MotivationalPodcast #TransformingFollowersIntoLeaders Ready to transform your mindset and achieve your goals? Subscribe now to "Freedom Factory" podcast and never miss an episode!

In this weeks' Scale Your Sales Podcast episode, my guest is Cliff Simon. Cliff is the CRO of Carabiner Group: a part of SBI Growth, and advisor, and fractional executive for several high-growth start-ups, where he utilizes his expertise in all things GTM and RevOps. He is an active leader in multiple GTM communities. He has anchored GTM teams in SaaS and Service industries including consulting, network & communications, software, e-commerce, and supply chain. Cliff is a recipient of the 2024 Modern Sales Leader award from HubSpot. In today's episode of Scale Your Sales podcast, Cliff emphasizes the importance of early customer value communication and reducing friction for better decision-making. Discussing the critical role of aligning people, processes, and technology to optimize revenue operations in the B2B sales environment. Together, exploring customer-centric strategies that can transform sales approaches in today's dynamic landscape. Welcome to Scale Your Sales Podcast, Cliff Simon.     Timestamps: 00:00 Align people, processes, tech for effective B2B sales. 06:18 He starts tomorrow; I'm confident he's perfect. 08:57 Understanding curiosity and intrinsic motivation fosters alignment. 10:33 Identify intrinsic motivations for behavioural change. 13:40 Focus on aligning with customer-perceived value. 17:13 Adapting strategies for evolving millennial buying behaviours. 20:46 Knowledge isn't effectively documented or distributed. 24:15 Water collection is crucial for island survival.     https://carabinergroup.com/wp-content/uploads/2023/05/Carabiner-Group-Pavilion-Bringing-Revenue-Operations-to-Life-in-Your-Organization-1.pdf https://www.linkedin.com/in/cliff-simon/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

Navigating Narcissistic High Conflict PersonalitiesIn this revealing episode of "It's All Your Fault," part of the Five Types of People Who Can Ruin Your Life series, Megan Hunter and Bill Eddy explore the world of narcissistic high conflict personalities. They delve into the key traits of narcissists, the distinction between grandiose and vulnerable narcissists, and the potential connection between narcissistic personalities and domestic violence.Recognizing Narcissistic High Conflict PersonalitiesBill and Megan outline the defining characteristics of narcissistic high conflict personalities, such as their incessant need to feel superior, their sense of entitlement, and their lack of empathy. They explain how these individuals often exploit and mistreat others to preserve their grandiose self-image and how they respond when confronted with perceived challenges to their superiority.The Two Faces of Narcissism: Grandiose vs. VulnerableNot all narcissists are alike. Bill and Megan explore the contrasts between grandiose and vulnerable narcissists. Grandiose narcissists tend to be more calculated and predatory in their actions, while vulnerable narcissists are generally more reactive and emotionally unstable. Grasping these nuances can be essential in recognizing and handling high conflict personalities.Narcissism in Various ContextsNarcissistic personalities can be encountered in various aspects of life, but some fields and occupations appear to draw them more than others. Bill and Megan discuss the prevalence of narcissists in healthcare, higher education, and the tech industry, and how these individuals can foster toxic work environments and strained relationships.Questions we answer in this episode:What defines narcissistic high conflict personalities?How do grandiose and vulnerable narcissists differ in their conduct?Which fields and occupations are more likely to attract narcissistic personalities?Is there a link between narcissism and domestic violence?How can you identify and cope with a narcissistic high conflict personality?Key Takeaways:Narcissistic high conflict personalities constantly strive to feel superior and entitled.They often lack empathy and manipulate others to uphold their inflated self-image.Grandiose narcissists are more calculated, while vulnerable narcissists are more reactive.Some fields, like healthcare and higher education, may attract more narcissists.Recognizing the differences between narcissistic personalities can aid in identifying and managing them.This episode offers valuable insights into the intricate realm of narcissistic high conflict personalities. Whether you're navigating a relationship with a narcissist in your personal life or at work, Bill and Megan's expertise and practical guidance can help you manage these challenging interactions and safeguard your well-being.Links & Other NotesCOURSESConversations About Domestic Violence in Family Law with 16 ExpertsHandling Family Law Cases Involving Narcissistic High Conflict PeopleBOOKS5 Types of People Who Can Ruin Your LifeDating RadarSplitting: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality DisorderARTICLESDomestic Violence vs. High Conflict Families: Are one or two people driving the conflict?Narcissists As LeadersLiving with High Conflict People Series: Do's and Don'ts for Living with a Narcissist High Conflict PersonNarcissists as Leaders: Good or Bad for Your Organization?DOMESTIC VIOLENCE HELPNational Domestic Violence Hotline800.799.SAFE (7233) USAServices AustraliaFamily Violence Resources CanadaOTHER COUNTRIES: do an online search for “domestic violence in ___ (your country or city's name)”OUR WEBSITE: https://www.highconflictinstitute.com/Submit a Question for Bill and MeganAll of our books can be found in our online store or anywhere books are sold, including as e-books.You can also find these show notes at our site as well.Note: We are not diagnosing anyone in our discussions, merely discussing general patterns of behavior. (00:00) - Welcome to It's All Your Fault (00:38) - 5 Types of People Who Can Ruin Your Life Part 6 (01:18) - Narcissistic HCPs (02:48) - Social Impairment and/or Internal Distress (04:55) - See Themselves as Superior (12:02) - Feeling Entitled to Special Treatment (13:16) - Lacking Empathy (21:12) - Stats (24:06) - The Two Types (27:17) - Lying (29:41) - Apologizing (33:01) - Domestic Violence (35:10) - Stalking (36:00) - Letting Go of Relationships (40:11) - Signs If It's Your Partner (44:10) - Steps to Take (46:29) - Reminders & Coming Next Week: A Special Guest Learn more about our New Ways for Mediation Coaching Sessions. Get started today!

In this episode of the Partnering Leadership podcast, Mahan Tavakoli engages in a thought-provoking conversation with Stephen Wunker, the renowned author of The Innovative Leader: Step-By-Step Lessons from Top Innovators For You and Your Organization. Drawing from his extensive experience in innovation consulting and his collaboration with thought leaders like Clay Christensen, Steve shares practical insights on how organizations can cultivate a culture of innovation, build frameworks that support creative thinking, and navigate the complexities of today's business environment.Stephen Wuncker challenges the conventional myth of the 'lone genius' and emphasizes that true innovation is not about individual brilliance but about fostering a culture where ideas can thrive collectively. He explains how leaders can encourage this by adopting a systematic approach, asking the right questions, and creating an environment that values curiosity, empathy, and experimentation.Throughout the conversation, Steve highlights powerful examples of innovative leadership from top companies like Microsoft, Princess Cruises, and Procter & Gamble, showing how these organizations have successfully integrated empathy, agile thinking, and strategic experimentation to stay ahead of market changes and disruptions. He also goes into the transformative potential of AI, arguing that businesses must maintain a balance between leveraging cutting-edge technology and preserving their human touch to remain competitive.Actionable Takeaways:Hear how to challenge the myth of the 'lone genius' and instead build a culture where every team member can contribute to innovation.Learn why empathy is the cornerstone of innovation and how leaders like Satya Nadella used it to transform Microsoft.Discover the two powerful questions you should be asking to drive innovation in your organization.Find out how successful companies build an innovative culture brick by brick, starting with practical steps you can take right now.Explore how to balance risk and reward in innovation, using lessons from venture capitalists and top corporate leaders.Uncover the secrets of integrating AI in a way that leverages technology while maintaining the human touch in your organization.Understand the importance of staying connected to your customers beyond just reading market research, with real-life examples from top executives.Learn how to build systems that support continuous innovation, from clear decision rights to effective resource allocation.Hear an inspiring story of crisis management and leadership from Princess Cruises during the COVID-19 pandemic.Find out how to cultivate an innovative mindset by consistently asking 'why' and 'what if,' just like the greatest innovators in history.Connect with Stephen WunkerThe Innovative Leader Stephen Wunker LinkedIn Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

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Get ready to climb the mountain of vulnerability in leadership. In this engaging discussion with Jacob Morgan, author of Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization, you'll learn why vulnerability plus leadership can transform organizations. In the conversation, Jacob Morgan shares his personal journey of grappling with vulnerability, from a childhood with a “tough guy” father to panic attacks while writing this transformative book. His research includes interviews with 100 CEOs and a survey of 14,000 employees worldwide. Hear Jacob Morgan's insights on the ROI of leading with vulnerability, how to “level the playing field” between leaders and employees, and practical ways to get started on your vulnerability journey. You'll be convinced that, with intention and when done well, vulnerability in leadership is a superpower.   Some Actionable Takeaways:Learn the key distinction between vulnerability and leading with vulnerability.Hear why self-awareness is crucial for leading with vulnerability and how to become a more self-aware leader.Find out how leading with vulnerability can help you overcome imposter syndrome. Understand Jacob Morgan's metaphor of the "vulnerability mountain" and how to start small and build up to transform yourself and your organization.Learn why leading with vulnerability can "level the playing field" between leaders and employees. Understand the "Pratfall Effect" and its role in vulnerability in leadership.Connect with Jacob MorganJacob Morgan Website Jacob Morgan LinkedIn Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization on Amazon Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

A question we routinely ask in this podcast series is “What does it take to be a highly effective leader?” Join me as I deeply explore this question with Kevin Ford, CEO of Calian over a special 4-part series.  In particular, Kevin and I unpack an idea that profoundly resonates with each of us; the Chief Awareness Officer. We both agree that awareness is the most foundational and critical element of leadership excellence, especially when it comes to the Corner Office. In this opening episode, Kevin and I introduce the idea of a Chief Awareness Officer. We also draw on the power of vulnerability and transparency in leadership, as Kevin reflects on his journey through major companies like IBM. Learn how admitting you don't have all the answers can foster a culture of curiosity and collaborative problem-solving, ultimately enhancing collective awareness and informed decision-making. We'll also explore how to harmonize hard metrics with the human elements, like body language and energy, to lead more effectively.  This 4-part series is a must-listen for anyone aiming to cultivate a daily practice of awareness, ensuring your organization remains resilient and successful amidst constant evolution and disruption. What You'll Learn: • Dive into the concept of a Chief Awareness Officer and why it is so important to executive excellence. • Understand the multifaceted nature of awareness. • Explore the importance of vulnerability and transparency in building awareness as a leader. • Learn how collaborative problem-solving enhances collective awareness. • Discover the critical importance of balancing hard metrics with human elements when it comes to maximizing long-term performance. • Understand the necessity of continuous curiosity and learning for personal and organizational success. Podcast Timestamps: (00:00) – Why the Best CEOs Take on the Role of Chief Awareness Officer (09:50) - The Benefit of Not Having All of the Answers for You and Your Organization (16:34) – The Best KPIs Include the Human Element (21:33) – Looking Ahead for What's to Come In this Special 4-Part Series More of Kevin Ford: Kevin is the President and CEO of Calian Group, a solutions company with services in health, IT, systems engineering, and more. Leading the company since 2015, Kevin focuses on teamwork, integrity, and commitment. As you'll hear in this series of episodes, he's aware of how he works with others, affects them, and can improve himself. Kevin is also proud to shine a light on how we can improve our leadership by improving ourselves. LinkedIn: https://www.linkedin.com/in/kevin-ford-5426948  Key Topics Discussed: CEO Mindset, Chief Awareness Officer, Self-Awareness, Positive Leadership, Effective Leadership, Organizational Dynamics, Market Insights, Vulnerability, Transparency, Problem-solving, Learning, Adaptation, Resilience, Organizational Success, Authentic Leadership, Adaptability, Confidence, Resilience, Overcome Obstacles More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/

Elaine Lin Hering: Unlearning Silence Elaine Lin Hering is a facilitator, speaker, and writer who helps people build skills in communication, collaboration, and conflict management. She is a former Managing Partner of Triad Consulting Group and Lecturer on Law at Harvard Law School, specializing in dispute resolution, mediation, and negotiation. She is the author of Unlearning Silence: How to Speak Your Mind, Unleash Your Talent, and Live More Fully. Those of us who have struggled to speak up have been told, “Just be more confident,” or, “Say this to get started.” As Elaine and I discuss in this conversation, there's a larger context at play…and great power for both leaders and the people they lead, in unlearning silence. Key Points Start with why. For change to actually happen, find something that matters more than the old behavior. What seems obvious to us isn't always obvious to others. Connecting the dots for others demonstrates the meaning you're making. Beginning a thought with, “From where I sit…” provides a entry point for what you need to say while also acknowledging different perspectives from others. Most people want to be helpful, but don't always know how. Tell them how they can be helpful in the moment. Resistance is part of the process of influencing others. While it doesn't feel good in the moment, it's often the catalyst for creating movement. Resources Mentioned Unlearning Silence: How to Speak Your Mind, Unleash Your Talent, and Live More Fully* by Elaine Lin Hering Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Speak Up, with Connson Locke (episode 546) End Imposter Syndrome in Your Organization, with Jodi-Ann Burey (episode 556) The Mindset Leaders Need to Address Burnout, with Christina Maslach (episode 608) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Lauren Wesley Wilson: What Do You Need? Lauren Wesley Wilson is a leading thought leader on media relations, diversity and inclusion, and crisis communications. At 25, she became the founder and CEO of ColorComm Corporation. Prior to that, Lauren worked as a communications strategist at a prestigious crisis communications firm in Washington, D.C. Lauren has been featured in The Washington Post, Forbes, and People, as well as on MSNBC and CNBC, and more. She has been recognized by PR Week's 50 Most Powerful in PR, Ad Age's Women to Watch, and New York Women in Communications. She is the author of What Do You Need?: How Women of Color Can Take Ownership of Their Careers to Accelerate Their Path to Success*. Many of us wish to be good allies in the workplace, especially to those who are underrepresented. Yet, what we assume that means isn't always what's most wanted or needed. In this conversation, Lauren and I discuss what leaders and peers can do to be better allies. Key Points Instead of asking “How can I help?” consider, “What do you need?” That's more likely to generate specific actions. Women of color feel like they are putting in tons of work into relationships with the majority culture, but it often feels unreciprocated. White folks think of allyship as speaking out against discrimination. Women of color say it's way more critical to advocate for new opportunities. Tie allyship to economic goals: conference attendance, nominations for recognition, inclusion on high-profile committees, and position/promotion considerations. Make invitations to people of color to be at the table. This contributes more substantially than proclamations of support. When you make a mistake, apologize, own it, and move on. Don't tell a story to explain yourself. Resources Mentioned What Do You Need?: How Women of Color Can Take Ownership of Their Careers to Accelerate Their Path to Success* by Lauren Wesley Wilson Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way Managers Can be Champions for Justice, with Minda Harts (episode 552) End Imposter Syndrome in Your Organization, with Jodi-Ann Burey (episode 556) How to Respond Better When Challenged, with Dolly Chugh (episode 615) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Have you ever pondered the elusive keys to unlocking the potential of top leaders, building unwavering trust in their teams, and gracefully navigating the turbulent tides of change? Prepare for an illuminating journey in part 2 of my interview with visionary leadership thought leader and futurist Jacob Morgan, the author of the groundbreaking book, “Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization.“ Want to learn the 12 philosophies that the most successful people use to create a limitless life? Pre-order John R. Miles's new book, Passion Struck, which will be released on February 6, 2024. Full show notes and resources can be found here:  https://passionstruck.com/jacob-morgan-leading-with-vulnerability  Leading with Vulnerability: Part 2 with Jacob Morgan This transformative odyssey began with a deceptively simple question: Does vulnerability hold the same meaning for leaders as it does for the rest of us? Jacob's resounding discovery is a paradigm shift—it's not the same. But he didn't stop there. He unveiled the enigma of harnessing vulnerability as a superpower for leaders, unveiling what he aptly terms “The Vulnerable Leader Equation.” Today's episode is not just another leadership discussion. It's an open invitation to a mind-bending adventure—one that will forever redefine your perception of leadership, setting you on a course toward newfound understanding and mastery. Brought to you by OneSkin. Get 15% off your order using code Passionstruck at https://www.oneskin.co/#oneskinpod. Brought to you by Indeed: Claim your SEVENTY-FIVE DOLLAR CREDIT now at Indeed dot com slash PASSIONSTRUCK. Brought to you by Lifeforce: Join me and thousands of others who have transformed their lives through Lifeforce's proactive and personalized approach to healthcare. Visit MyLifeforce.com today to start your membership and receive an exclusive $200 off. Brought to you by Hello Fresh. Use code passion 50 to get 50% off plus free shipping!  --► For information about advertisers and promo codes, go to: https://passionstruck.com/deals/  Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter or Instagram handle so we can thank you personally! --► Prefer to watch this interview: https://youtu.be/HD9o-ZAPV2c?si=VZd54yAK6Y9OIsEK  --► Subscribe to Our YouTube Channel Here: https://youtu.be/QYehiUuX7zs  Want to find your purpose in life? I provide my six simple steps to achieving it - passionstruck.com/5-simple-steps-to-find-your-passion-in-life/ Catch my interview with Dr. Caroline Leaf on Parenting or a Healthy and Confident Mind. Watch the solo episode I did on the topic of Chronic Loneliness: https://youtu.be/aFDRk0kcM40  Want to hear my best interviews from 2023? Check out my interview with Seth Godin on the Song of Significance and my interview with Gretchen Rubin on Life in Five Senses. ===== FOLLOW ON THE SOCIALS ===== * Instagram: https://www.instagram.com/passion_struck_podcast * Facebook: https://www.facebook.com/johnrmiles.c0m  Learn more about John: https://johnrmiles.com/  Passion Struck is now on the Brushwood Media Network every Monday and Friday from 5–6 PM. Step 1: Go to TuneIn, Apple Music (or any other app, mobile or computer) Step 2: Search for "Brushwood Media” Network