Podcasts about your organization

In this episode of Gartner ThinkCast, we explore what customer experience looks like in 2025 — a world where your most valuable customers might not even be human. Gartner Distinguished VP Analyst Don Scheibenreif joins host Alexis Wierenga to unpack how CEO perceptions, AI agents and machine customers are reshaping CX strategy. Drawing from Gartner's latest CEO research, Don shares critical insights on the shift in customer expectations, the rapid emergence of autonomous buyers and the emotional impact of AI adoption. Whether you're designing for humans, machines or both, this episode offers a roadmap for getting customer experience right in an AI-first future. Tune in to discover: • Why CEOs may not know their customers as well as they think • What machine customers are and why they matter now • The key blind spots in AI-driven CX strategies • How to balance automation and humanity to create trust Dig Deeper Attend the Conference: Gartner IT Symposium/Xpo™ https://gtnr.it/3UpD6Ei  Register for the Webinar: Explore the Impact of AI on Customer Experience in Your Organization https://gtnr.it/4myNki0  Watch for More Insights: When Machines Become Customers https://gtnr.it/4mwGCsL 

In this episode of Gartner ThinkCast, we tackle one of the most pressing questions facing executive leaders today: How should organizations approach AI deployment? Gartner Distinguished VP Analyst Whit Andrews joins host Karen Stokes Lockhart to help answer whether leaders should build, buy or blend when approaching their AI integration, while further exploring Gartner's “AI technology sandwich” framework. Tune in to hear Whit and Karen discuss the multiple layers of enterprise AI, including embedded AI, bring-your-own AI and the critical governance decisions that support a responsible, scalable foundation for IT and tech leaders navigating a complex AI landscape. Dig Deeper Read and Download Now: Build, Buy or Blend? Deploying AI in Your Organization https://gtnr.it/4lS07M4 

➡️ Link to Krishna Kathala's book: https://dub.sh/YengVh6In this episode of the Blue Dragon podcast, Krishna Chaitanya Rao Kathala, author of 'Privacy in the Age of Innovation' discusses the importance of privacy in the context of AI, the role of Privacy Enhancing Technologies (PETs), and how organizations can implement these technologies to ensure compliance with regulations like GDPR.Krishna explains various techniques such as differential privacy, federated learning, and homomorphic encryption, and emphasizes the need for a structured approach to data governance and security in AI applications.CHAPTERS(06:11) The Rise of AI and Privacy Concerns(09:00) Key Techniques of Privacy Enhancing Technologies(12:00) Implementing PETs in AI Lifecycle(18:01) Choosing the Right PET for Your Organization(24:50) Building Secure AI Solutions(29:49) Best Practices for Cloud Security in AI(34:50) Measuring Effectiveness of PETs(45:02) Conclusion and Future Directions

In this episode of Lead With That, Ren and Allison tackle the Oscars—not by debating who should or shouldn't have won, but by highlighting what we can learn about leadership from the Oscar nominees. For example, what does Wicked have to say about maintaining relationships when dealing with adversity? Or what can a character from another planet teach us about staying true to ourselves when making difficult decisions? And finally, is there something we can learn from established actor Demi Moore about taking risks and staying relevant? Ren and Allison tease out these lessons and others from this year's Oscar contenders.     What to Explore Next: What Is Authentic Leadership, and Why Does It Matter? - https://www.ccl.org/articles/leading-effectively-articles/authenticity-1-idea-3-facts-5-tips/ How to Foster an Innovative Mindset at Your Organization- https://www.ccl.org/articles/leading-effectively-articles/how-do-you-respond-to-a-new-idea/ Leadership Resilience: Handling Stress, Uncertainty, and Setbacks- https://www.ccl.org/articles/leading-effectively-articles/leadership-resiliency-handling-stress-uncertainty-and-setbacks/   Related Solutions: Better Conversations and Coaching - https://www.ccl.org/leadership-programs/better-conversations-leadership-coaching-training/ Authentic Leadership Training - https://www.ccl.org/leadership-solutions/leadership-topics/authentic-leadership/ Resilience Training for Leaders - https://www.ccl.org/leadership-solutions/leadership-topics/resilience-training/  

In this episode of the Healthy, Wealthy & Smart Podcast, host Dr. Karen Litzy welcomes Kevin Surace, a renowned Silicon Valley innovator and the father of the virtual assistant. They discuss how AI can enhance your productivity and happiness. Kevin introduces the concept of the "Joy-Success Cycle," which highlights the relationship between joy and productivity. By using AI to handle repetitive or time-consuming tasks, individuals can reduce stress and increase their overall job satisfaction. This shift allows them to approach their work more positively, ultimately leading to greater success. When individuals are less burdened by mundane tasks, they can dedicate more time to creative thinking, problem-solving, and other high-value activities that contribute to their professional growth and fulfillment. Time Stamps:  [00:01:38-00:02:11] Birth of the virtual assistant. [00:07:06] Deep learning and virtual assistants. [00:10:03] AI as a productivity co-pilot. [00:11:38] AI for analyzing spreadsheets. [00:16:18] Writing in different styles. [00:21:46] AI in medical diagnosis accuracy. [00:25:30] AI's impact on medical practice. [00:28:03] Joy Success Cycle and AI. [00:31:10] AI's role in podcasting. [00:35:30] Artificial agents in conversations. [00:39:36] Interactive grandmas through technology. [00:42:50] One complaint a day. [00:46:50] Advice for younger self.   More About Kevin: Kevin Surace is a Silicon Valley innovator, serial entrepreneur, CEO, TV personality and EDUTAINER. Kevin has been featured by Businessweek, Time, Fortune, Forbes, CNN, ABC, MSNBC, FOX News, and has keynoted hundreds of events, from INC5000 to TED to the US Congress. He was INC Magazines' Entrepreneur of the Year, a CNBC top Innovator of the Decade, World Economic Forum Tech Pioneer, Chair of Silicon Valley Forum, Planet Forward Innovator of the Year nominee, featured for 5 years on TechTV's Silicon Spin, and inducted into RIT's Innovation Hall of Fame. While he has a technical background with 94 worldwide patents, he is known as a highly dynamic speaker who is a true entertainer that is funny, excites people, educates & energizes audiences to action.   Mr. Surace led pioneering work on the first cellular data smartphone (AirCommunicator), the first plastic multichip semiconductor packages, the first human-like AI virtual assistant (Portico), soundproof drywall, high R-value windows, AI-driven building management technology, Generative AI for QA, supply-chain multivariate auctions, and the window/energy retrofits of the Empire State Building and NY Stock Exchange. He is also an accomplished music director, conductor, Broadway and streaming producer, and percussionist.   Kevin's most requested talks include ChatGPT, AI and Automation...It's impact on your life and your company, Bringing Silicon-Valley Disruptive Innovation to Your Organization and Digital Transformation. He customizes each talk to your audience, from 30min to 60min, and is available to expertly moderate conversations and interview luminaries and executives as well as host workshops and events. Resources from this Episode: Kevin on Social Media LinkedIn Instagram Twitter Facebook TikTok YouTube Kevin's Website   Jane Sponsorship Information: Book a one-on-one demo here Front Desk @ Jane Mention the code LITZY1MO for a free month Follow Dr. Karen Litzy on Social Media: Karen's Twitter Karen's Instagram Karen's LinkedIn  Subscribe to Healthy, Wealthy & Smart: YouTube Website Apple Podcast Spotify SoundCloud Stitcher iHeart Radio

S13 E2: The Hidden Drain on Your Organization's Bottom Line | Smells Like Money Podcast

Emotional regulation is one of the most critical leadership skills—but also one of the hardest to master. In this episode, Tim and Junior break down how leaders can stay composed in the face of dissent and bad news, why emotional responses shape workplace culture, and practical strategies to strengthen self-regulation.Key Takeaways: ✔️ Why dissent and bad news are leadership landmines ✔️ How unregulated emotions lead to toxic cultures ✔️ Strategies to handle tough conversations with confidence ✔️ Creating psychological safety in your team ✔️ The power of pausing before reacting

In this episode of Don't Eat Poop!, our hosts Matt and Francine are joined by Food Safety Sanitation Professional Elena Montoya.She has been one of the podcast's most loyal listeners, and if you look through Francine's, Matt's, and the Don't Eat Poop!'s posts on LinkedIn, you will certainly find one of her comments, which are always very thoughtful and bring something new to the table.So, it's only natural that someone as passionate about food safety and helping others become the best food safety professionals and leaders they can be as our hosts should be one of our first guests in 2025.Get ready for some great laughs (usually Matt's fault), Elena's inspiring story in food safety, and ways you can become part of our welcoming and enriching Food Safety Community on LinkedIn.In this episode:

Interview with Nancy Ridge In this episode of the Power Your Profits Podcast, host Dr. Susie Carder sits down with Nancy Ridge, founder of Ridge Innovative and a leading profitable ecosystem strategist. Nancy shares her expert insights on building strategic alliances, leveraging AI-driven technology, and mastering change management to drive scalable, profitable growth. Key takeaways from this episode include: ✅ The Secret Sauce of Strategic Partnerships: Trust and Intention ✅ Game-Changing Tech Tools like Partner Optimizer and Crossbeam for identifying and managing partnerships ✅ Why 70% of World Trade is Driven by Partnerships – and how to harness this for your business ✅ Top Strategies for Rapid Growth: Intention, Accountability, and Metrics ✅ Navigating Change in Your Organization and fostering a culture of innovation and communication Connect with Nancy Ridge: Buy Your Copy of the Book: https://a.co/d/hyRYPUT Connect with Susie: Visit Susie's Website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://susiecarder.com/ Listen To The Podcast: https://linktr.ee/POWERYOURPROFITS Fractional COO Services: http://www.coo.poweryourprofitspodcast.com/ The Bullet Train to Big Profits Course: https://www.course.poweryourprofitspodcast.com/ Buy The Power Your Profits Book: https://book.poweryourprofitspodcast.com/

Welcome back to the Freedom Factory podcast! This week, we dive into a vital topic for network marketers: "Creating Leadership in Your Organization." As we embark on 2025, it's crucial to focus on building a strong team of leaders who can drive growth and success in your network marketing business. In this episode, we share valuable insights and strategies to help you develop leadership within your organization. Drawing from personal experiences and real-world examples, we discuss the importance of getting your team involved early in projects, empowering them to take on responsibilities, and fostering a culture of collaboration. By allowing your downline to contribute to tool creation, event planning, and presentations, you can create a sense of ownership and buy-in that leads to long-term success. We'll also explore the significance of setting up regular communication with your leaders, creating opportunities for them to learn and grow, and providing a supportive environment where they can thrive. Whether it's hosting weekly Zoom calls, organizing in-person events, or offering continuous feedback, having a clear strategy for leadership development is key to creating a thriving and sustainable network marketing business. Join us as we discuss the critical role of coachability, the benefits of allowing your team to make and learn from their mistakes, and the ultimate goal of transforming followers into leaders. Remember, the true measure of success in network marketing is not just about selling products and services, but about creating a legacy of empowered leaders who can carry the torch forward. Tune in to this episode to equip yourself with the tools and mindset needed to build a factory of leaders in 2025. Together, let's make this year the most impactful and transformative yet for your network marketing journey. #NetworkMarketing #CreatingLeadership #BuildingTeams #EmpoweringDownline #NetworkMarketingSuccess #LeadershipDevelopment #TeamGrowth #FreedomFactory #BusinessStrategy #2025Goals #Coachability #NetworkMarketingTools #Presentations #EventPlanning #FosteringCollaboration #BusinessGrowth #PersonalDevelopment #MotivationalPodcast #TransformingFollowersIntoLeaders Ready to transform your mindset and achieve your goals? Subscribe now to "Freedom Factory" podcast and never miss an episode!

This week we have part two of my chat with Jurriaan Kamer, The Organisation Unblocker. Jurriaan is a future-oriented organizational change expert, co-founder of Unblock (a modern management consultancy), and a keynote speaker. He's the author of 'Formula X' - a business novel inspired by the world of Formula 1. He has just released his second leadership book "Unblock: Clear the Way for Results and Develop a Thriving Organization," which is about unblocking organizations by rethinking strategy, decision-making, teamwork, and ownership. Jurriaan is a Dutch organizational change expert focused on applying modern methods to unblock organizations and improve their outcomes.

This week we have part two of my chat with Jurriaan Kamer, The Organisation Unblocker. Jurriaan is a future-oriented organizational change expert, co-founder of Unblock (a modern management consultancy), and a keynote speaker. He's the author of 'Formula X' - a business novel inspired by the world of Formula 1. He has just released his second leadership book "Unblock: Clear the Way for Results and Develop a Thriving Organization," which is about unblocking organizations by rethinking strategy, decision-making, teamwork, and ownership. Jurriaan is a Dutch organizational change expert focused on applying modern methods to unblock organizations and improve their outcomes.

This week we have part one of my chat with Jurriaan Kamer, The Organisation Unblocker. Jurriaan is a future-oriented organizational change expert, co-founder of Unblock (a modern management consultancy), and a keynote speaker. He's the author of 'Formula X' - a business novel inspired by the world of Formula 1. He has just released his second leadership book "Unblock: Clear the Way for Results and Develop a Thriving Organization," which is about unblocking organizations by rethinking strategy, decision-making, teamwork, and ownership. Jurriaan is a Dutch organizational change expert focused on applying modern methods to unblock organizations and improve their outcomes.

This week we have part one of my chat with Jurriaan Kamer, The Organisation Unblocker. Jurriaan is a future-oriented organizational change expert, co-founder of Unblock (a modern management consultancy), and a keynote speaker. He's the author of 'Formula X' - a business novel inspired by the world of Formula 1. He has just released his second leadership book "Unblock: Clear the Way for Results and Develop a Thriving Organization," which is about unblocking organizations by rethinking strategy, decision-making, teamwork, and ownership. Jurriaan is a Dutch organizational change expert focused on applying modern methods to unblock organizations and improve their outcomes.

In this weeks' Scale Your Sales Podcast episode, my guest is Cliff Simon. Cliff is the CRO of Carabiner Group: a part of SBI Growth, and advisor, and fractional executive for several high-growth start-ups, where he utilizes his expertise in all things GTM and RevOps. He is an active leader in multiple GTM communities. He has anchored GTM teams in SaaS and Service industries including consulting, network & communications, software, e-commerce, and supply chain. Cliff is a recipient of the 2024 Modern Sales Leader award from HubSpot. In today's episode of Scale Your Sales podcast, Cliff emphasizes the importance of early customer value communication and reducing friction for better decision-making. Discussing the critical role of aligning people, processes, and technology to optimize revenue operations in the B2B sales environment. Together, exploring customer-centric strategies that can transform sales approaches in today's dynamic landscape. Welcome to Scale Your Sales Podcast, Cliff Simon.     Timestamps: 00:00 Align people, processes, tech for effective B2B sales. 06:18 He starts tomorrow; I'm confident he's perfect. 08:57 Understanding curiosity and intrinsic motivation fosters alignment. 10:33 Identify intrinsic motivations for behavioural change. 13:40 Focus on aligning with customer-perceived value. 17:13 Adapting strategies for evolving millennial buying behaviours. 20:46 Knowledge isn't effectively documented or distributed. 24:15 Water collection is crucial for island survival.     https://carabinergroup.com/wp-content/uploads/2023/05/Carabiner-Group-Pavilion-Bringing-Revenue-Operations-to-Life-in-Your-Organization-1.pdf https://www.linkedin.com/in/cliff-simon/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

Navigating Narcissistic High Conflict PersonalitiesIn this revealing episode of "It's All Your Fault," part of the Five Types of People Who Can Ruin Your Life series, Megan Hunter and Bill Eddy explore the world of narcissistic high conflict personalities. They delve into the key traits of narcissists, the distinction between grandiose and vulnerable narcissists, and the potential connection between narcissistic personalities and domestic violence.Recognizing Narcissistic High Conflict PersonalitiesBill and Megan outline the defining characteristics of narcissistic high conflict personalities, such as their incessant need to feel superior, their sense of entitlement, and their lack of empathy. They explain how these individuals often exploit and mistreat others to preserve their grandiose self-image and how they respond when confronted with perceived challenges to their superiority.The Two Faces of Narcissism: Grandiose vs. VulnerableNot all narcissists are alike. Bill and Megan explore the contrasts between grandiose and vulnerable narcissists. Grandiose narcissists tend to be more calculated and predatory in their actions, while vulnerable narcissists are generally more reactive and emotionally unstable. Grasping these nuances can be essential in recognizing and handling high conflict personalities.Narcissism in Various ContextsNarcissistic personalities can be encountered in various aspects of life, but some fields and occupations appear to draw them more than others. Bill and Megan discuss the prevalence of narcissists in healthcare, higher education, and the tech industry, and how these individuals can foster toxic work environments and strained relationships.Questions we answer in this episode:What defines narcissistic high conflict personalities?How do grandiose and vulnerable narcissists differ in their conduct?Which fields and occupations are more likely to attract narcissistic personalities?Is there a link between narcissism and domestic violence?How can you identify and cope with a narcissistic high conflict personality?Key Takeaways:Narcissistic high conflict personalities constantly strive to feel superior and entitled.They often lack empathy and manipulate others to uphold their inflated self-image.Grandiose narcissists are more calculated, while vulnerable narcissists are more reactive.Some fields, like healthcare and higher education, may attract more narcissists.Recognizing the differences between narcissistic personalities can aid in identifying and managing them.This episode offers valuable insights into the intricate realm of narcissistic high conflict personalities. Whether you're navigating a relationship with a narcissist in your personal life or at work, Bill and Megan's expertise and practical guidance can help you manage these challenging interactions and safeguard your well-being.Links & Other NotesCOURSESConversations About Domestic Violence in Family Law with 16 ExpertsHandling Family Law Cases Involving Narcissistic High Conflict PeopleBOOKS5 Types of People Who Can Ruin Your LifeDating RadarSplitting: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality DisorderARTICLESDomestic Violence vs. High Conflict Families: Are one or two people driving the conflict?Narcissists As LeadersLiving with High Conflict People Series: Do's and Don'ts for Living with a Narcissist High Conflict PersonNarcissists as Leaders: Good or Bad for Your Organization?DOMESTIC VIOLENCE HELPNational Domestic Violence Hotline800.799.SAFE (7233) USAServices AustraliaFamily Violence Resources CanadaOTHER COUNTRIES: do an online search for “domestic violence in ___ (your country or city's name)”OUR WEBSITE: https://www.highconflictinstitute.com/Submit a Question for Bill and MeganAll of our books can be found in our online store or anywhere books are sold, including as e-books.You can also find these show notes at our site as well.Note: We are not diagnosing anyone in our discussions, merely discussing general patterns of behavior. (00:00) - Welcome to It's All Your Fault (00:38) - 5 Types of People Who Can Ruin Your Life Part 6 (01:18) - Narcissistic HCPs (02:48) - Social Impairment and/or Internal Distress (04:55) - See Themselves as Superior (12:02) - Feeling Entitled to Special Treatment (13:16) - Lacking Empathy (21:12) - Stats (24:06) - The Two Types (27:17) - Lying (29:41) - Apologizing (33:01) - Domestic Violence (35:10) - Stalking (36:00) - Letting Go of Relationships (40:11) - Signs If It's Your Partner (44:10) - Steps to Take (46:29) - Reminders & Coming Next Week: A Special Guest Learn more about our New Ways for Mediation Coaching Sessions. Get started today!

What can business leaders learn from the high-stakes world of professional motorsports? Find out, in this conversation between Thinkydoers host Sara Lobkovich (whose "other life" is in professional motorcycle road racing) and organizational change expert Jurriaan Kamer, co-author of "Formula X: How to Reach Extreme Acceleration in Your Organization" and his new release, "Unblock: Clear the Way for Results and Develop a Thriving Organization." We cover a lot of ground here -- from how pro racing teams approaches to goal clarity, mistake recovery, and rhythmic learning can transform your leadership practice, to creating blame-free cultures, and mastering the art of strategic alignment. In this lively and engaging conversation, you'll discover how racing's high-performance, high-stakes principles can accelerate your business performance—whether you're a motorsports fan or not. Episode Highlights: Three core principles business can learn from racing teams: Crystal-clear goals and their role in driving focus Balanced autonomy and alignment in high-performing teams Rhythmic learning: how racing teams turn every moment into an opportunity for improvement Creating blame-free cultures in high-stakes environments The power of "even over" statements in explicit prioritization Decision-making frameworks: understanding "hats, haircuts, and tattoos" How consent and choice drive organizational ownership Notable Quotes: "Failure avoidance is more dangerous than failure recovery." - Jurriaan Kamer "If you look at Formula 1 teams [...] execution is not 99% of the thing. They understand that everything they do is an opportunity to reflect and improve. These meetings, these rituals, are built into their cadence. It's not something somebody has to plan - it's just part of how they operate." - Jurriaan Kamer "If you try to convince a group of people, the first thing you need to do is not tell them why you think you're right, but ask them what they think is going to go wrong. And then you can start to build conviction together." - Jurriaan Kamer "We have to take a systemic perspective when things go wrong... As an outsider, you think 'Oh, this person needs to be fired, because they blew the chances of a victory.' Which is just very short-term focused because [mistakes] will repeat [themselves] if you don't understand all the factors that were at play." - Jurriaan Kamer Guest Information:  Jurriaan Kamer is an organizational change expert based in the Netherlands and author of "Formula X: How to Reach Extreme Acceleration in Your Organization" and "Unblock." Drawing from his unique access to professional car-racing teams and extensive experience with self-managing organizations, he helps leaders worldwide create high-performing, adaptable organizations. Jurriaan's Resources Mentioned: Formula X: How to Reach Extreme Acceleration in Your Organization (Book by Rini van Solingen and Jurriaan Kamer) Unblock: Clear the Way for Results and Develop a Thriving Organization (Book by Jurriaan Kamer) Website: jurriaankamer.com Unblock book website: unblockbook.net Sara's Links and Resources: Join this Fall's Goal Fridays free live series: https://findrc.co/goalfridays Join Sara's Email Newsletter: https://findrc.co/newsletter Email Sara at hello@redcurrantco.com Other Free No-BS OKRs Resources: Access all free resources Thinkydoers (not-just-an OKR podcast) Home Page: https://saralobkovich.com/thinkydoers-pod Follow CW Moto Racing on Instagram: https://instagram.com/cw_moto Find full show notes and the episode transcript via https://findrc.co/thinkydoers !

Whether you're part of a UX team, running an agency, or freelancing, there's a service you should be offering. I include myself in this too.This realization struck me while preparing for my design leadership workshop next week (and yes, it's not too late to sign up!). I was thinking about how most design teams are under-resourced, as I mentioned in a previous newsletter. We, therefore, need to be more strategic about how we spend our time.One issue is that we often get pulled into projects that shouldn't exist because they don't meet real user needs. We try to advocate for discovery phases to research user requirements, but many colleagues don't grasp what a discovery phase entails. Often, the decision to move forward with a project has already been made.The same goes for those of us working externally. By the time a client reaches out, the project is already defined and approved. We can't influence its direction as much as we should.So, we need to take elements of a discovery phase, combine them with a SWOT, repackage them, and present them as a new service we offer.Enter SUPA: Strategic User-Driven Project AssessmentThis is where the Strategic User-Driven Project Assessment (SUPA) comes in. Yes, I know, another acronym. But bear with me – there's a method to this madness.Why SUPA? Well, in a world drowning in jargon and buzzwords, sometimes you need to fight fire with fire. SUPA isn't just catchy; it's a trojan horse. It's designed to grab the attention of those business analysts and managers who love their TLAs (Three Letter Acronyms) and make them sit up and take notice. Plus, let's be honest, who doesn't want to be SUPA at their job?But bad puns aside, SUPA represents a critical service that we, as UX professionals, need to champion more forcefully. It's our chance to get in at the ground floor of projects, to shape them before they become runaway trains of misguided objectives and wasted resources.What is SUPA?In essence, SUPA is a pre-emptive strike against poorly conceived projects. It's a comprehensive assessment that evaluates the potential success of a project from a user-centric perspective, before significant resources are committed. Think of it as a health check for ideas – we're diagnosing potential issues before they become full-blown problems.Now, I can already hear some of you thinking, "But isn't this just a discovery phase by another name?" And you're not entirely wrong. SUPA does incorporate elements of discovery, but it's more focused, more strategic, and crucially, it's packaged in a way that speaks directly to business priorities.Selling SUPA to Your Organization or ClientsThe key to selling SUPA is to frame it in terms of risk mitigation and resource optimization. Here's how you might pitch it:"SUPA is a strategic assessment tool that helps organizations validate project ideas before significant investment. It ensures that we're not just building things right, but that we're building the right things."Emphasize that SUPA can:Prevent costly missteps by identifying potential issues earlyAlign projects more closely with user needs and business goalsOptimize resource allocation by prioritizing high-value initiativesImprove project success rates and ROIFor in-house teams, position SUPA as a way to strengthen your role as strategic partners rather than just executors. For agencies and freelancers, it's an opportunity to add value right from the project's inception, potentially leading to longer-term engagements.What SUPA CoversUltimately a SUPA is delivered as a report or presentation focusing on the following areas:Audience Assessment: This is about clearly defining who we're building for. We need to ask: Is this project targeting a high-value audience for the organization? Do we understand this audience's needs and behaviors? Have we validated our assumptions about them?Need Assessment: Here, we're digging into the 'why' of the project. Does it address a genuine, validated user need? How critical is this need? Are there existing solutions that users are employing as workarounds? This step helps ensure we're not building solutions in search of problems.Feasibility Check: This is where we get practical. Do we have the necessary resources – time, budget, skills – to deliver an excellent user experience? Is the project scope realistic? Are there any technical constraints we need to consider? This step helps prevent the all-too-common scenario of overpromising and under-delivering.Risk Mitigation: Every project has risks, but not all risks are created equal. In this step, we identify potential design risks – things like usability issues, accessibility concerns, or misalignment with UI guidelines. But we don't stop at identification; we also provide concrete suggestions for mitigating these risks.Recommendations: This is where we bring it all together. Based on our assessment, should the project proceed from a UX perspective? If yes, what guardrails need to be in place? If no, what alternative approaches might better meet the identified needs? This isn't about being gatekeepers, but about steering projects towards success.SUPA Activities: From Research to RecommendationsTo create a comprehensive SUPA report, you'll need to engage in a variety of UX research and analysis activities. Here's a breakdown of key activities for each area of the SUPA report:Audience AssessmentStakeholder interviewsUser interviews or focus groupsSurveys to gather quantitative dataCreation of user personas or journey mapsAnalysis of existing user data or analyticsNeed AssessmentUX competitive analysisUser journey mappingUser story cardsContextual inquiryCard sorting or tree testing to understand user mental modelsFeasibility CheckEvaluation of design complexity vs. user needsAssessment of potential user pain points in proposed solutionsReview of user expectations vs. project scopeAnalysis of user tech literacy vs. proposed technologyIdentification of potential accessibility challengesEvaluation of current user behaviors vs. required behavior changesRisk MitigationHeuristic evaluation of existing systems or prototypesAccessibility auditSecurity and privacy assessmentUI guidelines alignment checkUsability testing of early concepts or prototypesRecommendationsWorkshop with key stakeholdersPrioritization exercises (e.g., MoSCoW method)Creation of low-fidelity prototypes or wireframesDevelopment of a phased approach or MVP definitionPresentation of findings and recommendations to leadershipRemember, the goal is to conduct these activities efficiently, focusing on gathering just enough information to make informed recommendations. The exact mix of activities will depend on the project's scope, timeline, and available resources.SUPA and Business Analysis: Complementary, Not CompetitiveI can almost hear some of you thinking, "Wait a minute, isn't this treading on the toes of our business analysts?" It's a fair question, and one we should address head-on.Yes, there's some overlap between SUPA and traditional business analysis. Both aim to validate ideas and assess project viability. However, SUPA isn't about replacing or competing with business analysts – it's about complementing their work with a laser focus on user needs and experience.Here's how SUPA differs from and enhances business analysis:User-Centric Perspective: While business analysts excel at evaluating market trends, competitive landscapes, and financial viability, SUPA brings a deep understanding of user behavior, needs, and pain points. We're not just asking "Can we do this?" or "Should we do this?", but "Will users actually want or use this?"Experience Quality Focus: Business analysis typically covers whether a project can be delivered within constraints. SUPA goes further, assessing whether it can be delivered with a high-quality user experience. We're considering factors like cognitive load, accessibility, and user satisfaction – areas where UX professionals have unique expertise.Design Risk Assessment: While business analysts identify general project risks, UX professionals are uniquely positioned to spot potential design and usability risks early. We can foresee issues that might not be apparent in a business requirements document but could significantly impact user adoption.Bridging Business and User Needs: SUPA acts as a bridge, translating between business requirements and user needs. We're not replacing the business case, but enhancing it with insights that ensure the final product not only meets business objectives but also genuinely serves its users.Prototyping and Visual Communication: UX professionals can quickly mock up concepts or create low-fidelity prototypes to validate ideas. This visual approach can provide stakeholders with a clearer understanding of the proposed solution than written specifications alone.The key is collaboration, not competition. Ideally, SUPA should be conducted in partnership with business analysts. While they dive deep into market analysis and business viability, we bring our understanding of user behavior and experience design to the table. Together, we create a more holistic view of the project's potential.By positioning SUPA as a complement to existing business analysis processes, we're not stepping on toes – we're strengthening the foundation of project planning. We're ensuring that user needs are considered just as carefully as business needs from the very beginning.Implementing SUPA in Your WorkI hope I've convinced you of the value of SUPA for us as UX professionals and for our organizations. Now, the question is, "Where do we start?"Start small. You don't need to roll out SUPA as a full-fledged service right away. Begin by incorporating elements of it into your existing processes. For example, when you're brought into a new project, ask for a short meeting to run through these assessment points. Frame it as a way to ensure you're fully aligned with the project goals and can deliver the best possible outcomes.As you demonstrate the value of this approach – perhaps by identifying a potential issue early or by suggesting a more user-centric direction that resonates with stakeholders – you can gradually formalize it into a distinct service offering.For those of you working in agencies or as freelancers, consider offering SUPA as a standalone service. It could be a great way to get your foot in the door with new clients, showcasing your strategic thinking and potentially leading to larger projects down the line.The Future of UX is SUPAAs UX professionals, we often lament that we're brought in too late in the process, forced to put lipstick on the proverbial pig. SUPA is our chance to change that narrative. It's about shifting our role from just designing interfaces to shaping product strategy.By offering SUPA, we're not just improving individual projects – we're elevating the entire field of UX. We're demonstrating that user-centered design isn't just about pretty interfaces or smooth interactions; it's about building the right things, for the right people, in the right way.Need Help Getting Started?If you're excited about implementing SUPA in your organization but feel unsure about where to begin, I'm here to help. I offer coaching services to guide you through your first SUPA process, ensuring you have the tools and confidence to make it a success. For those who prefer a more hands-off approach, I'm also available to conduct SUPA assessments for your projects directly.Whether you use me or not, don't let another project start without proper user validation.

Cyndi Lyon is the VP of Customer Experience and Strategy at Otava. She's a Certified Customer Experience Professional and earned her Master of Science in Customer Experience Management from Michigan State University. In this episode, she broke down some of the key barriers that get in the way of building a successful customer experience management practice and offered some actionable ways to overcome them. In this episode Cyndi answered these questions and more: Do You Have a Clear Vision and Plan for Your Organization? Cyndi underscores the importance of having a clear roadmap for your organization's future. It's not just about the big picture—breaking it down into manageable, actionable steps that employees and stakeholders can understand and support is crucial for long-term success. Are You Iterating and Celebrating Small Wins? Cyndi believes that even the best plans will fall short without iteration. Starting small and making adjustments along the way allows for steady progress. By breaking long-term strategies into smaller, achievable milestones, you not only keep teams engaged but also create momentum by celebrating each victory. Is Your Approach Employee- and Data-Centric? Cyndi highlights the power of linking CX metrics to business data and effectively communicating these insights to stakeholders. She emphasizes the importance of understanding who owns the data and engaging champions within the organization to propel the CX strategy forward. Meet Cyndi! CYNDI LYON, CCXP With nearly 30 years of industry experience, Cyndi Lyon is a trailblazer in the realm of customer experience (CX). As the Vice President of Customer Experience Strategy at OTAVA, she is leading a transformative shift towards a customer-centric model, ensuring that the customer is always at the heart of every strategy through relentless focus on continuous improvement and operational excellence. Cyndi's dedication to CX is unparalleled. Recently, she earned her Master's in Customer Experience Management from Michigan State University, marking her as a pioneer in this evolving field. Her expertise spans creating exceptional customer experiences, operationalizing CX strategies, drive continuous improvement and fostering a customer-centric culture that permeates every aspect of business operations. For Cyndi, the cornerstone of every successful business is a deep understanding and genuine appreciation of the customer. Cyndi's career spans product management, technology operations, professional services, marketing, and more. This breadth of experience fuels her passion for delivering top-notch customer experiences. Her drive for enriching product and service delivery is realized through innovation, collaboration, process improvement, and organizational development. Since joining OTAVA in 2018, Cyndi has built a legacy of success, leading the company's product, marketing, and business strategy, and heading the operations team to streamline processes and systems. Her ability to build and inspire teams, coupled with her strategic foresight, has been instrumental in OTAVA's growth and customer satisfaction. Outside of her professional life, Cyndi is a proud wife and mother of two teenage daughters. She holds the prestigious CCXP certification and enjoys regularly participating in half marathons and spending quality time with her family in Ann Arbor, Michigan.

Cyndi Lyon is the VP of Customer Experience and Strategy at Otava. She's a Certified Customer Experience Professional and earned her Master of Science in Customer Experience Management from Michigan State University. In this episode, she broke down some of the key barriers that get in the way of building a successful customer experience management practice and offered some actionable ways to overcome them. In this episode Cyndi answered these questions and more: Do You Have a Clear Vision and Plan for Your Organization? Cyndi underscores the importance of having a clear roadmap for your organization's future. It's not just about the big picture—breaking it down into manageable, actionable steps that employees and stakeholders can understand and support is crucial for long-term success. Are You Iterating and Celebrating Small Wins? Cyndi believes that even the best plans will fall short without iteration. Starting small and making adjustments along the way allows for steady progress. By breaking long-term strategies into smaller, achievable milestones, you not only keep teams engaged but also create momentum by celebrating each victory. Is Your Approach Employee- and Data-Centric? Cyndi highlights the power of linking CX metrics to business data and effectively communicating these insights to stakeholders. She emphasizes the importance of understanding who owns the data and engaging champions within the organization to propel the CX strategy forward. Meet Cyndi! CYNDI LYON, CCXP With nearly 30 years of industry experience, Cyndi Lyon is a trailblazer in the realm of customer experience (CX). As the Vice President of Customer Experience Strategy at OTAVA, she is leading a transformative shift towards a customer-centric model, ensuring that the customer is always at the heart of every strategy through relentless focus on continuous improvement and operational excellence. Cyndi's dedication to CX is unparalleled. Recently, she earned her Master's in Customer Experience Management from Michigan State University, marking her as a pioneer in this evolving field. Her expertise spans creating exceptional customer experiences, operationalizing CX strategies, drive continuous improvement and fostering a customer-centric culture that permeates every aspect of business operations. For Cyndi, the cornerstone of every successful business is a deep understanding and genuine appreciation of the customer. Cyndi's career spans product management, technology operations, professional services, marketing, and more. This breadth of experience fuels her passion for delivering top-notch customer experiences. Her drive for enriching product and service delivery is realized through innovation, collaboration, process improvement, and organizational development. Since joining OTAVA in 2018, Cyndi has built a legacy of success, leading the company's product, marketing, and business strategy, and heading the operations team to streamline processes and systems. Her ability to build and inspire teams, coupled with her strategic foresight, has been instrumental in OTAVA's growth and customer satisfaction. Outside of her professional life, Cyndi is a proud wife and mother of two teenage daughters. She holds the prestigious CCXP certification and enjoys regularly participating in half marathons and spending quality time with her family in Ann Arbor, Michigan.

Send us a textSummary:Chris Fusco is the SVP of Research and Content Creation at Salary.com and a career compensation professional who has worked in both corporate and consulting environments. In this episode, Chris talks about defining job satisfaction in organizations; how to figure out if your employees are satisfied with their jobs; and what you can do if you find that your employees are not satisfied with their jobs. Chapters:[0:00 - 6:51] IntroductionWelcome, Chris!Today's Topic: How to Accurately Measure Job Satisfaction in Your Organization[6:52 - 13:18] Why should we even care about job satisfaction?Defining job satisfaction and how it affects employee retention How to keep job satisfaction going[13:19 - 21:15] How does a company know if its employees are satisfied?Major indicators of job satisfactionHow transparency—not just with pay—can foster job satisfaction[21:16 - 31:29] What can companies do about low employee satisfaction scores?Fostering flexibility in the workplace and what that meansThe importance of gathering data before making a change[31:30 - 32:56] ClosingThanks for listening!Quotes:“Sometimes organizations try to substitute money for satisfaction and wellbeing... not realizing it just doesn't work that way.”“Transparency, growth potential, and workload are the sweet spots for organizations to focus on to improve job satisfaction in 2025.”Contact:Chris' LinkedInDavid's LinkedInDwight's LinkedInPodcast Manager: Karissa HarrisEmail us!Production by Affogato Media

In this episode of the Partnering Leadership podcast, Mahan Tavakoli engages in a thought-provoking conversation with Stephen Wunker, the renowned author of The Innovative Leader: Step-By-Step Lessons from Top Innovators For You and Your Organization. Drawing from his extensive experience in innovation consulting and his collaboration with thought leaders like Clay Christensen, Steve shares practical insights on how organizations can cultivate a culture of innovation, build frameworks that support creative thinking, and navigate the complexities of today's business environment.Stephen Wuncker challenges the conventional myth of the 'lone genius' and emphasizes that true innovation is not about individual brilliance but about fostering a culture where ideas can thrive collectively. He explains how leaders can encourage this by adopting a systematic approach, asking the right questions, and creating an environment that values curiosity, empathy, and experimentation.Throughout the conversation, Steve highlights powerful examples of innovative leadership from top companies like Microsoft, Princess Cruises, and Procter & Gamble, showing how these organizations have successfully integrated empathy, agile thinking, and strategic experimentation to stay ahead of market changes and disruptions. He also goes into the transformative potential of AI, arguing that businesses must maintain a balance between leveraging cutting-edge technology and preserving their human touch to remain competitive.Actionable Takeaways:Hear how to challenge the myth of the 'lone genius' and instead build a culture where every team member can contribute to innovation.Learn why empathy is the cornerstone of innovation and how leaders like Satya Nadella used it to transform Microsoft.Discover the two powerful questions you should be asking to drive innovation in your organization.Find out how successful companies build an innovative culture brick by brick, starting with practical steps you can take right now.Explore how to balance risk and reward in innovation, using lessons from venture capitalists and top corporate leaders.Uncover the secrets of integrating AI in a way that leverages technology while maintaining the human touch in your organization.Understand the importance of staying connected to your customers beyond just reading market research, with real-life examples from top executives.Learn how to build systems that support continuous innovation, from clear decision rights to effective resource allocation.Hear an inspiring story of crisis management and leadership from Princess Cruises during the COVID-19 pandemic.Find out how to cultivate an innovative mindset by consistently asking 'why' and 'what if,' just like the greatest innovators in history.Connect with Stephen WunkerThe Innovative Leader Stephen Wunker LinkedIn Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

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In this episode of Heart-2-Heart Truth, Dr. Chonta Haynes welcomes Rodney Payne, a renowned executive coach and leader with over 25 years of experience in helping individuals and businesses make critical decisions. Rodney shares valuable insights into the decision-making process, particularly focusing on how to handle both personal and professional choices effectively. Rodney emphasizes the importance of having a structured approach to decision-making, highlighting the need to separate emotion from the process and establish guiding principles. He outlines a simple three-step system: qualification, quantification, and execution. By qualifying decisions, quantifying their impact, and executing based on a well-defined process, individuals can navigate their choices more effectively. The conversation also delves into how to handle decision-making in both personal relationships and business settings, stressing the importance of having a pre-defined system to avoid emotional pitfalls and improve decision outcomes. Our guest dives deep into the art of decision-making, offering valuable insights on how to assess and implement decisions effectively. The discussion revolves around practical steps to make informed choices, the importance of self-investment, and aligning decisions with core values. The conversation highlights the need to quantify the costs and benefits of decisions, mitigate apprehension, and ensure accountability. The guest shares personal experiences and emphasizes the significance of fulfilling one's purpose while making impactful decisions. Show Notes: 0:00:00 - 0:00:24: Introduction to the topic of critical decision-making and today's guest, Rodney Payne. 0:00:24 - 0:01:00: Dr. Chonta Haynes introduces Rodney Payne, highlighting his extensive experience in coaching executives and helping leaders. 0:01:00 - 0:01:16: Rodney introduces himself, sharing his background, family, and passion for helping people reach their full potential. 0:01:16 - 0:04:00: Discussion on what constitutes a critical decision and why it's essential to address these decisions with a structured approach. 0:04:00 - 0:05:32: Rodney explains the importance of having a decision-making process in place to avoid emotional and reactive decisions. 0:05:32 - 0:07:28: Insights on making decisions in relationships, including the need for pre-established principles to guide choices. 0:07:28 - 0:08:50: Application of decision-making systems to business scenarios, emphasizing the importance of aligning decisions with personal and professional values. 0:08:50 - 0:11:43: Rodney outlines his three-step decision-making system: qualification, quantification, and execution. He explains how to apply these steps to both personal and business decisions. 0:11:43 - 0:14:03: Discussion on practical applications in business, including how to handle financial decisions and avoid common pitfalls. 0:14:03 - 0:15:14: Rodney emphasizes the importance of understanding one's strengths and weaknesses and investing in areas of expertise to improve decision-making and business outcomes. 0:17:13 - Self-Investment and Honesty Importance of investing in oneself and not going it alone. Recognizing the value of professional guidance. 0:17:42 - Assessing and Quantifying Decisions How to evaluate the costs and benefits of decisions. The significance of understanding the impact on time, money, and personal values. 0:18:28 - Fulfillment Over Compromise Balancing professional and personal life while maintaining core values. Emphasizing fulfillment as a key measure of success. 0:19:05 - Awareness vs. Arrogance Understanding one's capabilities and recognizing the source of these abilities. Making informed decisions based on self-awareness and humility. 0:19:23 - Practical Steps for Decision-Making Steps to qualify and articulate decisions. The analogy of cleaning a house before delegating tasks. Aligning decisions with core values. 0:20:37 - Mitigating Apprehension and Being Decisive Addressing resistance and making firm decisions. Importance of activation and execution in decision-making. 0:22:04 - Accountability and Learning Owning decisions and learning from outcomes. John Maxwell's perspective on learning from both successes and failures. 0:23:16 - Personal Experience: Divorce and Financial Stability Guest shares personal experience with divorce and the importance of financial stability. Maintaining peace and focusing on future goals despite setbacks. 0:26:02 - Connecting with Rodney R Payne Rodney's expertise in business and personal growth. Free offer: "How to Move the Needle in Your Organization" available at RodneyRPayne.com. 0:28:34 - Decision-Making Ground Rules Not every decision is critical. Distinguishing between personal and external crises. Consistency and having a decision-making system in place. 0:32:03 - Final Thoughts Investing in oneself and recognizing strengths and weaknesses. Importance of ongoing development and assistance. Links & Resources Rodney R Payne's Website Free Offer: How to Move the Needle in Your Organization : https://rodneyrpayne.com/free-gift Tune in to gain insights into effective decision-making and how to apply these strategies to both your personal and professional life! Key Takeaways: Implement a structured decision-making process to separate emotion from logic. Establish guiding principles before facing critical decisions to avoid compromise. Quantify the impact of decisions to understand their true cost and benefit. Apply these principles consistently across personal and business decisions to achieve better outcomes.

Hello, And Welcome to the 122nd Tech@Lunch Full Episode. This week's lunch topic is Full Automation Vs. semi-automation and What is Right for Your Organization. We look at the differences between fully automated and semi-automated processes, how each can fit into businesses of different sizes, and their hypothetical use cases. So join us as we investigate Full Automation vs. semi-automation for your organization. Join us on the Vulcanara Technology Solutions YouTube channel for new videos. Stay tuned for the Details regarding the Giveaway we are going to do. Take a look at Tech@Lunch Merch by going to www.apparel.vulcanara3d.com. Take a look at our Lithophnes or other products at www.PrintedHeritage.com. #Cobot, #Robotics, #TECH,  #STEM, #3d, #UniversalRobotics, #ABB, #Kuka, #FANUC

Get ready to climb the mountain of vulnerability in leadership. In this engaging discussion with Jacob Morgan, author of Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization, you'll learn why vulnerability plus leadership can transform organizations. In the conversation, Jacob Morgan shares his personal journey of grappling with vulnerability, from a childhood with a “tough guy” father to panic attacks while writing this transformative book. His research includes interviews with 100 CEOs and a survey of 14,000 employees worldwide. Hear Jacob Morgan's insights on the ROI of leading with vulnerability, how to “level the playing field” between leaders and employees, and practical ways to get started on your vulnerability journey. You'll be convinced that, with intention and when done well, vulnerability in leadership is a superpower.   Some Actionable Takeaways:Learn the key distinction between vulnerability and leading with vulnerability.Hear why self-awareness is crucial for leading with vulnerability and how to become a more self-aware leader.Find out how leading with vulnerability can help you overcome imposter syndrome. Understand Jacob Morgan's metaphor of the "vulnerability mountain" and how to start small and build up to transform yourself and your organization.Learn why leading with vulnerability can "level the playing field" between leaders and employees. Understand the "Pratfall Effect" and its role in vulnerability in leadership.Connect with Jacob MorganJacob Morgan Website Jacob Morgan LinkedIn Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization on Amazon Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

Ready to take the reins and lead your company into the AI era?  Our panel discusses the traits of early adopters, the importance of fostering a culture of innovation, and practical steps to get started with AI in your organization. Special guest Can Turan, CEO and founder of Pebbles Ai, shares insights from his journey in automating B2B go-to-market workflows with AI. Can and Pete Buer explore the intersection of AI and business, offering valuable advice for leaders looking to drive AI adoption. In our AI in the Wild segment, Pete brings a fascinating story from Cheyenne, Wyoming, where resident Victor Miller is campaigning to get his AI creation, VIC, on the mayoral ballot. Pete discusses the potential and limitations of AI in governance, sparking a thought-provoking conversation on the future of AI in public administration. Watch this episode on YouTube: https://youtu.be/0PZxmnTxrlk  Sign up for Knownwell's beta: www.knownwell.com  AI Knowhow is brought to you by the team at Knownwell. 00:00 Introduction to AI Early Adopters 00:40 AI in the Wild: AI for Mayor 04:07 Empowering Early Adopters in Your Organization 07:50 Becoming an Innovator: Practical Steps 11:29 Leadership's Role in Fostering Innovation 15:24 Interview with AI Entrepreneur John 17:06 AI in Marketing: Insights from Pebbles AI 22:29 Practical Advice for AI Adoption 24:43 Conclusion and Final Thoughts #AI #Innovation #EarlyAdopters #BusinessLeadership #CustomerSuccess #AIinBusiness #Marketing #GrowthStrategy #AIInnovation #Leadership #AIApplications #DigitalTransformation #FutureOfWork #TechLeadership #AIinGovernment

In this insightful episode of our podcast, “Three Key Characteristics of Good and Bad Followers in Your Organization,” we delve into the crucial dynamics between leaders and followers that shape the success of any organization. Drawing from biblical examples and principles, we explore the traits of both good and bad followers, providing Christian business leaders with a roadmap to nurture positive traits and effectively address negative behaviors within their teams. Through the contrasting stories of biblical figures like Joshua and Judas Iscariot, listeners will gain a deep understanding of how to cultivate a culture of good followership that aligns with God's kingdom values.

Welcome to the PMO Strategies Podcast + Blog, where PMO leaders become IMPACT Drivers! PMI Talent Triangle: Business Acumen Hi, IMPACT Driver!  How Clearly Do Your Executives Understand the Value You Drive in Your Organization?  Is your role in accelerating strategy delivery clearly defined in a way both you and your stakeholders can simply describe?  It's crucial to go beyond measuring project success or failure. You must also be able to clearly describe your unique value proposition. Imagine being caught in an elevator with your executive—could you confidently answer, “How does your work contribute to our business goals?”  In the time it takes for an elevator ride, you can either enhance or risk your reputation. Prepare yourself by mastering how to communicate the value you bring to your organization, emphasizing not just project metrics or budget sizes, but the substantial business outcomes your team achieves.  Listen to today's episode for some no-nonsense suggestions on mastering the art of telling your "Worth It Factor" story.   Enjoy!  P.S. Have you registered for the IMPACT Summit yet? DO THIS!!

A question we routinely ask in this podcast series is “What does it take to be a highly effective leader?” Join me as I deeply explore this question with Kevin Ford, CEO of Calian over a special 4-part series.  In particular, Kevin and I unpack an idea that profoundly resonates with each of us; the Chief Awareness Officer. We both agree that awareness is the most foundational and critical element of leadership excellence, especially when it comes to the Corner Office. In this opening episode, Kevin and I introduce the idea of a Chief Awareness Officer. We also draw on the power of vulnerability and transparency in leadership, as Kevin reflects on his journey through major companies like IBM. Learn how admitting you don't have all the answers can foster a culture of curiosity and collaborative problem-solving, ultimately enhancing collective awareness and informed decision-making. We'll also explore how to harmonize hard metrics with the human elements, like body language and energy, to lead more effectively.  This 4-part series is a must-listen for anyone aiming to cultivate a daily practice of awareness, ensuring your organization remains resilient and successful amidst constant evolution and disruption. What You'll Learn: • Dive into the concept of a Chief Awareness Officer and why it is so important to executive excellence. • Understand the multifaceted nature of awareness. • Explore the importance of vulnerability and transparency in building awareness as a leader. • Learn how collaborative problem-solving enhances collective awareness. • Discover the critical importance of balancing hard metrics with human elements when it comes to maximizing long-term performance. • Understand the necessity of continuous curiosity and learning for personal and organizational success. Podcast Timestamps: (00:00) – Why the Best CEOs Take on the Role of Chief Awareness Officer (09:50) - The Benefit of Not Having All of the Answers for You and Your Organization (16:34) – The Best KPIs Include the Human Element (21:33) – Looking Ahead for What's to Come In this Special 4-Part Series More of Kevin Ford: Kevin is the President and CEO of Calian Group, a solutions company with services in health, IT, systems engineering, and more. Leading the company since 2015, Kevin focuses on teamwork, integrity, and commitment. As you'll hear in this series of episodes, he's aware of how he works with others, affects them, and can improve himself. Kevin is also proud to shine a light on how we can improve our leadership by improving ourselves. LinkedIn: https://www.linkedin.com/in/kevin-ford-5426948  Key Topics Discussed: CEO Mindset, Chief Awareness Officer, Self-Awareness, Positive Leadership, Effective Leadership, Organizational Dynamics, Market Insights, Vulnerability, Transparency, Problem-solving, Learning, Adaptation, Resilience, Organizational Success, Authentic Leadership, Adaptability, Confidence, Resilience, Overcome Obstacles More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/

Pilots can be a great strategy for setting the stage for sustainable funding. Many nonprofits have successfully leveraged a pilot project to unlock millions of dollars in funding and to achieve key policy changes that ensure those services are always available going forward. But too many pilot projects end with no discernible impact on funding or policy. And that's a shame because it doesn't have to be that way. The truth is if a nonprofit makes one or more key mistakes when setting up the pilot, it'll probably fail to generate meaningful change. But with proper strategic design, you can dramatically increase your chances of turning a pilot project into long-term funding and policy gains. But it only works if we set it up to successfully prove the case for investment.In this episode, we share:The fundamental thing decisionmakers need to know from your pilotThe four major mistakes that can doom your pilot projectHow to define success for the three most critical entities in your projectThe two keys to getting impactful data from your pilotHow to get the full engagement and cooperation of all partners in the pilotThe biggest danger to your organization, and how to avoid this common trap inherent in pilot projectsLinks:Episode 09 - How to Get Decisionmakers to Pay Top Dollar for Your Organization's ServicesIf you found value in this episode, please share it with other progressive nonprofit leaders.  And I'd be grateful if you would leave a rating and review on Apple podcasts, which will help even more people find out about this podcast.Thanks!

This week Andrea revisits a past episode, How To Preserve the Entrepreneurial Mindset in Your Organization. Andrea shares ‘the thing' that keeps most CEOs he has had on the show up at night! He then discusses the four pieces of advice he would give to help tackle it. Andrea also gives an update on a network he is creating, drop him an email if you are interested in getting involved. KEY TAKEAWAYS As a company develops and grows, entrepreneurial spirit can be lost. Flexibility, agility and speed are all attributes of entrepreneurship that can get lost over time. Innovation can easily be downgraded as a priority as a company grows, looking to protect what already exists rather than generating new ideas and opportunities. Creating a culture that encourages risk and operates like a start-up is a way to continue to have an entrepreneurial spirit within your organisation. If you encourage employees to question existing ways of working then you will foster a culture focused around innovation. Try and identify one area in your organisation that if transformed, will have a big impact on your results. BEST MOMENTS "There is one thing that is quite consistent across the board” “As companies grow there's definitely a tendency to get complacent” “You need to promote a culture that encourages risk taking” “There must be something somewhere that can be an incredible transformational element for the organisation” "That's what start-ups do, put the customer at the centre of their work...they have this relentless interest of creating value for the customers" VALUABLE RESOURCES Like the show? Please leave or write a review on your favourite podcast platform! Let Andrea know your thoughts or share your comments via LinkedIn or via email For more information on Andrea's work and access to other valuable resources, please visit the website    If you don't want to miss any episode and receive the full article in your inbox, subscribe today to our blog Need more? Book a 30 min call here: https://calendly.com/andreapetrone/strategy-call-30. ABOUT THE HOST My name is Andrea Petrone. I'm a Human Performance and Leadership Advisor, Executive Coach and International Speaker. I help leaders and their teams to change their mindsets and master their leadership capabilities so they can achieve extraordinary performance. I've been in the corporate world for more than 20 years working globally - in 6 countries and 3 continents - for medium-large companies.

How do you get analytical, process-driven people like engineers, lawyers, and doctors to see the value of empathy and human connection? It's not that they CAN'T embrace it. It's just that they see the world and how to solve problems differently.My guest, Dr. Nicole Price believes two things: 1) everyone wants to do a good job and 2) empathetic leadership is critical to helping to leverage that desire. Today we talk about how she became an empathy revolutionary, how to open up a broader path to empathy, and why diversity doesn't work when saddled by apathy. Dr. Price shares how a traumatic event opened up her capacity to connect through emotion and better impact performance - and why she now helps others understand that those who are emotional can also be logical. We discuss how to link accountability to commitment and why her role as a translator helps logical thinkers understand they don't have an empathy deficit, but that there are multiple roads to empathy that are a better fit for the way they experience the world.To access the episode transcript, please click on the episode title at TheEmpathyEdge.comKey Takeaways:When people understand people better, it transforms them from the outside in. They don't need to be practicing empathy for the right reason initially, but it will change most people eventually.It is not unusual for doctors, lawyers, and engineers to think they are better than those who are not at the same level as them. This is a barrier to empathy, but one that can be overcome.Empathy is a method of information gathering. For some, they will be attracted to that rather than the emotions of empathy. There is no wrong way to begin your practice of empathy."Engineers are taught to listen for accuracy. But when I'm trying to be empathetic, listening for accuracy is not helpful to me. I'm supposed to be listening for understanding." — Dr. Nicole Price Episode References: Rhonda George-Denniston: Why Betting on Your People Leads to Market DominationNever Split the Difference by Chris VossDr. Nicole Price, CEO, Lively Paradox and author of Spark the Heart: Engineering Empathy in Your OrganizationDr. Nicole Price believes two things: 1) everyone wants to do a good job 2) empathetic leadership is critical to helping to leverage that desire. She is an empathy revolutionary who teaches leaders how to build more empathy in organizations. Her clients range from manufacturing facilities to school districts. She is the author of seven books centered on being an exceptional leader—most notably Spark the Heart: Engineering Empathy in Your Organization.Connect with Dr. Nicole Price:Email: nicole@livelyparadox.comLively Paradox: drnicoleprice.comX: twitter.com/DrNicolePriceLinkedIn: linkedin.com/in/nicoledenisepriceFacebook: facebook.com/nicole.denise.priceInstagram: instagram.com/drnicolepriceThreads: threads.net/@drnicolepriceBook: Spark the Heart: Engineering Empathy in Your OrganizationJoin the community and discover what empathy can do for you: red-slice.comPRE-SALE SPECIAL! Pre-order 1 to 99 copies of Maria's new book, The Empathy Dilemma for your leaders, exec team, (or yourself?!) and GET 30%! bit.ly/TEDSpecialPresale Offer ends August 27, 2024!Connect with Maria:Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaX: @redsliceFacebook: Red SliceThreads: @redslicemaria

In this conversation, Etienne interviews Maria Flynn, the Founder and CEO of AmbioLogix, about her new book Make Opportunity Happen. They discuss the importance of carving your own path as an entrepreneur, the challenges faced by early-stage entrepreneurs, and the methods and templates outlined in the book to help entrepreneurs navigate their journey. They also touch on topics such as team dynamics, perseverance, and the role of mindset in entrepreneurship. Maria, the author of Make Opportunity Happen: How to Build a Culture of Innovation in Your Organization, discusses her experience as the CEO of Orbis Biosciences and shares insights on leadership and building successful teams. She emphasizes the importance of staying the course and not getting caught up in frenzy pivots. Maria also highlights the significance of having a clear vision and setting goals to drive progress. She discusses the role of the CEO and CTO in a tech company and the importance of mutual respect and communication between the two. Maria provides valuable advice for founders and shares her thoughts on accountability and appreciation in a team.Time Stamps00:00 - Introduction and Background03:06 - Carving Your Own Path as an Entrepreneur09:40 - Methods and Templates for Success13:59 - The Importance of Team Dynamics, Perseverance, and Mindset37:31 - The Role of the CEO and CTO38:25 - Knowing Where You Want to Go46:29 - The People and Business Aspect of the CTO Role47:56 - The Importance of Different Skill Sets and Personalities53:47 - Accountability and Appreciation in Building a Strong TeamWe have 200+ CTOs in peer groups: Quick Testimonials VideoContact Etienne: Website / YouTube / LinkedIn / X / Instagram / The CTO Podcast WebsiteContact Maria: Website /LinkedInMaria's Book: Make Opportunity Happen: How to Build a Culture of Innovation in Your Organization Get full access to The CTO Podcast at www.ctopod.com/subscribe

Great leaders are made, not born. In the latest episode of the Find Your Leadership Confidence Podcast, Vicki Noethling and Jen Thornton discuss the critical process of “Building a Bench for Your Organization.” Discover why investing in a strong succession plan is a game-changer for your company's future. Learn to avoid common mistakes and unlock the full potential of your team. Don't miss these powerful insights! #LeadershipDevelopment #SuccessionPlanning #ExecutiveCoaching #OrganizationalInnovation #FutureProof"

Why is work ethic at an all-time low? Am I being too soft on my team? How can I engage my employees without constantly rolling out expensive incentives? Jacob Morgan, a trained futurist, emphasizes the need for leaders to focus on providing agency, vulnerability, and growth opportunities for employees rather than competing on perks and benefits. KEY TOPICS Why leaders are so scared of setting boundaries within the walls of their business. How to acknowledge your own shortcomings without becoming a weak leader. Ways to problem solve with your team rather than coddling poor performance. Methods to build trust between the members of your team.   CHAPTERS 00:00 Introduction and Mission of Decidedly 01:21 The Challenge of Vulnerability in Social Settings 05:28 Jacob Morgan's Background 08:00 Employee Engagement and Leadership 09:15 Finding Meaningful Work 11:37 Bait & Switch in Employee Recruitment 16:16 Employee Experience 23:43 Organizational Culture 27:29 Setting Company Expectations 29:28 Perks and Entitlements in the Workplace 31:21 Leading with Vulnerability 33:48 The Decline of Hard Work 41:05 Employee Engagement 45:17 Challenges of Leadership Vulnerability 53:45 Building Trust with Your Team 57:30 Key Takeaways 58:35 Producer Closing   CONNECT WITH US ⁠www.decidedlypodcast.com⁠ Join us on ⁠YouTube⁠ Join us on ⁠Instagram⁠: @decidedlypodcast Join us on ⁠Facebook⁠ Shawn's ⁠Instagram⁠: @shawn_d_smith Sanger's ⁠Instagram⁠: @sangersmith   Thank you to Shelby Peterson of Transcend Media for editing and post-production of the Decidedly podcast.   SANGER'S BOOK: ⁠A Life Rich with Significance: Transforming Your Wealth to Meaningful Impact⁠   SHAWN'S BOOK: ⁠Plateau Jumping: What to Change When Change Is What You Want⁠   MAKING A FINANCIAL DECISION? At ⁠Decidedly Wealth Management⁠, we focus on decision-making as the foundational element of success, in our effort to empower families to purposefully apply their wealth to fulfill their values and build a thriving legacy.  LEARN MORE: ⁠www.decidedlywealth.com⁠   SUBSCRIBE TO THE NEWSLETTER:⁠https://visitor.r20.constantcontact.com/manage/optin?v=001aeU_pPBHJPNJWJBdVbaci6bjGIuEJurH12xHBWDEVT_NxyCadMd7wLSZjcEZglkSjDjehuIbTHD8nABOIdV69ctfYpSzg24RCIytetBUrlIPPKgaGzjGZ8DkM0Wp1LMjbErcYUur7PbZGjeVo4gyXlz821AoJGZR⁠       CONNECT WITH JACOB MORGAN Top Leadership Trends Website: https://thefutureorganization.com/  Podcast: https://podcasts.apple.com/us/podcast/great-leadership-with-jacob-morgan/id907990904?mt=2&ls=1  Substack: https://greatleadership.substack.com/  Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization: https://www.amazon.com/Leading-Vulnerability-Superpower-Transform-Organization/dp/1119895243/  LinkedIn: Jacob Morgan - Nasch | LinkedIn  Instagram: @jacobmorgan8  Facebook: Jacob Morgan | Facebook  Jacob Morgan is a trained futurist and one of the world's leading authorities on leadership, the future of work, and employee experience.

Who knew that our ears could boost your business game? Active listening skills can amp up collaboration and productivity by a whopping 25%. Learning the art of listening also increases employee satisfaction by 30%. And a staggering 80% of workplace drama stems from poor communication. Clearly, listening isn't just kind — it's powerful.  We spend about 45% of our waking hours listening. For the average American, that's around 7.58 hours a day. We hear between 20,000 to 30,000 words daily—way more than the 16,000 words we speak. Sadly, over 70% of workers suffer from poor listening habits, impacting learning (85% of what we learn is from listening) and problem-solving abilities.  Listening Statistics – Word Finder by WordsRated; The Biggest Bang for Your Organization's Buck? Active Listening Skills   Hearing is just your ears doing their job. Active listening? That's your brain going into overdrive, focusing on sounds and extracting meaning. It's a full-on mental workout involving attention, contemplation, and response.  According to Harvard's Robin Abrahams and Boris Groysberg, active listening breaks down into three parts: Cognitive: Pay attention to all the info, both spoken and unspoken. Emotional: Keep calm and carry on, even if you're annoyed or bored. Behavioral: Show you're interested with verbal and non-verbal cues.   Ingredients for Active Listening Presence: Be in the moment. Put down your phone, make eye contact, and show you're engaged. Avoid jumping to conclusions or trying to "fix" things right away. Curiosity: Stay curious and humble. Ask questions to clarify and understand before you respond. Keep power dynamics and past feedback in mind.   Connection: Listening is about forming a connection. Understand and honor what the speaker values. This approach can lead to better progress for both parties involved.     Mastering the Art of Active Listening Know Your Style: Identify if you're task-oriented, analytical, relational, or critical. Each style suits different situations. Choose Wisely: Determine the best listening style for the moment by considering the conversation's goals and the speaker's needs. Stay Focused: Don't let insecurities or distractions (like checking emails) get in the way. Use mantras or meditation to keep your mind on track. Ask Questions: It shows you're engaged and deepens your understanding. Questions can also uncover hidden emotions or unspoken points.   Remember, listening is more than just nodding and saying "Mm-hmm." It's about asking insightful questions and being truly present. If we stay curious, stay present, we can not only hear but understand and connect on a deeper level.  Active listening isn't just a nice-to-have skill; it's a game-changer. So, lend an ear, and who knows? You might just hear the next big idea. What's Your Listening Style? What Is Active Listening?

Jimmy Dixon and Marc Bergeron, Principals of Oliver Wight, a consultancy firm working with global companies to help drive impactful and sustainable business outcomes joins … Read more The post How to Integrate Corporate Strategy throughout Your Organization appeared first on Top Entrepreneurs Podcast | Enterprise Podcast Network.

In this episode of Leveraging Thought Leadership, host Bill Sherman engages with Steve Wunker, Managing Director of New Market Advisors and co-author of the groundbreaking book The Innovative Leader: Step-By-Step Lessons from Top Innovators For You and Your Organization. Join them as they delve into the intricacies of fostering innovation within organizations and cultivating innovative leadership. Steve Wunker shares the core essence of The Innovative Leader, emphasizing its focus on the practical "how" of innovation. Drawing from interviews with 50 top innovative leaders and two decades of professional experience, the book provides actionable insights for individuals and organizations aiming to embrace innovation effectively. Delving into the genesis of the book, Wunker explains the  rationale behind merging leadership and innovation, bridging a crucial gap in existing literature. He recounts his journey collaborating with luminaries like Clayton Christensen and Fred Reichheld, emphasizing the transformative power of distilling complex concepts into compelling narratives. The Innovative Leader isn't just another book; it's a culmination of rigorous research and inductive conversations aimed at  demystifying innovation. Wunker sheds light on the book's data-driven approach, underscored by the belief that innovation is fundamentally about systems rather than sporadic bursts of inspiration. As they explore the strategies for book promotion, Wunker emphasizes the importance of striking a balance between broad outreach and deep engagement. From social media blitzes to keynote speeches and immersive articles, the book's marketing campaign is meticulously crafted to resonate with diverse audiences. Looking ahead, Wunker envisions The Innovative Leader as a seminal work shaping the landscape of innovative leadership for years to come. With aspirations for it to become a staple on the shelves of aspiring and seasoned leaders alike, Wunker  underscores the importance of continuous engagement and dissemination across various platforms. Tune in to this episode for invaluable insights into building a culture of innovation and unlocking the potential of leadership in driving meaningful change within organizations. Three Key Takeaways: • Innovation is Systematic: The episode emphasizes that innovation isn't merely a stroke of luck or genius but a systematic process. By understanding and implementing effective systems, individuals and organizations can foster a culture of innovation and sustain it over time. • Practical Actionability: The Innovative Leader stands out for its emphasis on practicality and actionability. It fills the gap in existing literature by providing step-by-step guidance for leaders and managers who aspire to drive innovation within their organizations, offering tangible strategies derived from real-world experiences. • Comprehensive Marketing Strategy: Wunker highlights the significance of a comprehensive marketing strategy for launching a book successfully. By combining broad outreach through platforms like social media with deep engagement via keynote speeches, articles, and podcasts, authors can maximize their book's impact and ensure its longevity in the market. If you want to learn more about balancing Innovation and Integration be sure to check out this article by Thought Leadership Leverage founder and CEO Peter Winick.

Accelerate your Mental Edge.Guy Melamed, CFO & COO at Varonis Systems Inc, shares his secret for getting sharper, faster, and smarter. He discovered it during his days of playing Major League Soccer, and now's he converted it the C-Suite to boost results the entire organization including......achieving a 5-year transition plan in just 5 quarters!And YES you can utilize it with your team team too!LinkedIn Profile https://www.linkedin.com/in/guy-melamed-46b7932/Company Link: https://www.varonis.com/What You'll Discover in this Episode:What he Learned Being the First Israeli Drafted into Major League Soccer.Why He Eventually Choose Accounting Over the MLS.An Unexpected Twist that Led to his Growth.HIs Go-To Resource for Mindset.How to Build Trust “Horizontally” in Your Organization.-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter

Elaine Lin Hering: Unlearning Silence Elaine Lin Hering is a facilitator, speaker, and writer who helps people build skills in communication, collaboration, and conflict management. She is a former Managing Partner of Triad Consulting Group and Lecturer on Law at Harvard Law School, specializing in dispute resolution, mediation, and negotiation. She is the author of Unlearning Silence: How to Speak Your Mind, Unleash Your Talent, and Live More Fully. Those of us who have struggled to speak up have been told, “Just be more confident,” or, “Say this to get started.” As Elaine and I discuss in this conversation, there's a larger context at play…and great power for both leaders and the people they lead, in unlearning silence. Key Points Start with why. For change to actually happen, find something that matters more than the old behavior. What seems obvious to us isn't always obvious to others. Connecting the dots for others demonstrates the meaning you're making. Beginning a thought with, “From where I sit…” provides a entry point for what you need to say while also acknowledging different perspectives from others. Most people want to be helpful, but don't always know how. Tell them how they can be helpful in the moment. Resistance is part of the process of influencing others. While it doesn't feel good in the moment, it's often the catalyst for creating movement. Resources Mentioned Unlearning Silence: How to Speak Your Mind, Unleash Your Talent, and Live More Fully* by Elaine Lin Hering Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Speak Up, with Connson Locke (episode 546) End Imposter Syndrome in Your Organization, with Jodi-Ann Burey (episode 556) The Mindset Leaders Need to Address Burnout, with Christina Maslach (episode 608) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

"The words you say to yourself are the most important words you say." In the latest episode of the John Eades Podcast, John covered the important topic of your internal dialogue.  Story of the lion and the sheep  The Illusory Truth Effect  Extreme Globalizing Words Act Differently Than You Feel Stop Saying "Can't" Get the 64 Day Excellence Planner or Schedule a Call to Develop Leaders in Your Organization  

Lauren Wesley Wilson: What Do You Need? Lauren Wesley Wilson is a leading thought leader on media relations, diversity and inclusion, and crisis communications. At 25, she became the founder and CEO of ColorComm Corporation. Prior to that, Lauren worked as a communications strategist at a prestigious crisis communications firm in Washington, D.C. Lauren has been featured in The Washington Post, Forbes, and People, as well as on MSNBC and CNBC, and more. She has been recognized by PR Week's 50 Most Powerful in PR, Ad Age's Women to Watch, and New York Women in Communications. She is the author of What Do You Need?: How Women of Color Can Take Ownership of Their Careers to Accelerate Their Path to Success*. Many of us wish to be good allies in the workplace, especially to those who are underrepresented. Yet, what we assume that means isn't always what's most wanted or needed. In this conversation, Lauren and I discuss what leaders and peers can do to be better allies. Key Points Instead of asking “How can I help?” consider, “What do you need?” That's more likely to generate specific actions. Women of color feel like they are putting in tons of work into relationships with the majority culture, but it often feels unreciprocated. White folks think of allyship as speaking out against discrimination. Women of color say it's way more critical to advocate for new opportunities. Tie allyship to economic goals: conference attendance, nominations for recognition, inclusion on high-profile committees, and position/promotion considerations. Make invitations to people of color to be at the table. This contributes more substantially than proclamations of support. When you make a mistake, apologize, own it, and move on. Don't tell a story to explain yourself. Resources Mentioned What Do You Need?: How Women of Color Can Take Ownership of Their Careers to Accelerate Their Path to Success* by Lauren Wesley Wilson Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way Managers Can be Champions for Justice, with Minda Harts (episode 552) End Imposter Syndrome in Your Organization, with Jodi-Ann Burey (episode 556) How to Respond Better When Challenged, with Dolly Chugh (episode 615) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

EPISODE 330: Do you feel stuck in your construction business's day-to-day operations? Do you dream of taking it to the next level but are unsure how? These experts might teach you a thing or two. Join us in this week's panel discussion (and our first in-person episode) featuring Alex Gregg, Michael Moore, and Alex Thompson.  These accomplished construction business owners share their pivotal shift from running a busy business in a firefighter mode to leveraging key talents in their teams and eventually putting on their CEO hats.  Today, we discuss how to transition from an operator mindset to a CEO mindset, the importance of habits and routines, how to foster a culture of accountability and growth, the value of letting go, and more. Are you ready to transform yourself and grow your business? Let's dive in!   Key Takeaways: Introduction (00:00) Meet the panel of experts (04:55) Key shifts from thinking as an operator to CEO (06:31) Importance of habits and routines (13:08) The right-to-left thinking mindset (18:22) Creating a culture of accountability (19:46) How to ensure you're continuously evolving as a CEO (34:11) The value of letting go for growth (37:42) How successful CEOs look at mistakes (46:29) Resources for construction CEOs (47:55)   Additional Resources: - Download your FREE strategic planning guide HERE - Schedule your FREE business evaluation call with our team HERE - Join the FREE Get Out of Your Construction Business Masterclass HERE Books Mentioned: Traction: Get a Grip On Your Business Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones 10x Is Easier Than 2x The E-Myth: Why Most Small Businesses Don't Work and What to Do About It Organizational Physics: The Science of Growing a Business Extreme Ownership: How U.S. Navy SEALs Lead and Win Good to Great: Why Some Companies Make the Leap…And Others Don't Think and Grow Rich The Gap and The Gain: The High Achiever's Guide to Happiness, Confidence, and Success Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant The Coaching Habit: Say Less, Ask More, & Change the Way You Lead Forever Three Laws of Performance: Rewriting the Future of Your Organization and Your Life -- The Construction Leading Edge Podcast helps construction business owners maximize their revenue, eliminate chaos, systematize their work, and win back their time. Follow us on your favorite podcasting platform so you never miss an episode!  

Whether you are a solo entrepreneur, a small business owner, or the head of a FORTUNE 500 company, innovation is within your grasp — if you understand what it is and isn't. This week's guest, Steve Wunker, managing director of New Markets Advisors, is widely acknowledged as one of the country's foremost masters of innovation. He pioneered the mobile marketing and commerce industries, and is responsible for one of the world's first smartphones. In his latest book, The Innovative Leader: Step-by-Step Lessons From Top Investors For You and Your Organization, Steve shares the ABCs of innovative leadership: Aspire, Build, and Cultivate. He also debunks three of the most common myths about innovation: A company needs to invent a better product or service to be “innovative.” The hardest part of innovation is hitting on the ‘Big Idea.' Innovation is the exclusive province of high-tech companies. Not only can every company, big and small, innovate, but Steve warns they had better trailblaze, or they're sure to be left in the dust of others. Where to begin and who should lead the effort are insights Steve shares on this week's podcast. Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart. Photo: Steve Wunker, New Markets AdvisorsPosted: April 8, 2024 Monday Morning Run Time: 37:28 Episode: 12.40 RELATED EPISODES Enter the Inner Sanctum of Microsoft's Executive Suite This Battle-Hardened Corporate Executive Knows What It Takes to Lead and Innovate Sears Once Resembled the Amazon Juggernaut – What Happened?

In Episode 27, titled "How to Breed Leaders in Your Organization," our host shares invaluable insights into the art of cultivating leadership within your team. Whether you're an established entrepreneur with a workforce or a budding business owner looking to hire your first employee, this episode is a must-listen.Drawing from personal experience as a leader who breeds, trains, and grooms leaders, our host unveils a simple yet powerful strategy: leading by example. By demonstrating a willingness to roll up their sleeves and tackle the same tasks as their employees, leaders set the tone for excellence and inspire their team to follow suit.Through real-world examples from their own sales organization, our host illustrates the importance of setting clear expectations and empowering employees to exceed them. By consistently demonstrating high standards and providing motivation and encouragement, leaders create an environment where excellence is the norm.Listeners will discover the importance of daily motivation and communication in fostering a culture of leadership within their organization. From sending daily messages of encouragement to treating the team like a task force primed for success, our host offers actionable strategies to empower employees to perform at their best.In conclusion, our host underscores the transformative power of empowering employees to become leaders. By nurturing a culture of excellence and instilling a mindset of achievement, businesses can thrive and succeed beyond measure.Don't miss out on this enlightening episode filled with practical tips and insights for cultivating leadership within your organization. Tune in now and unlock the secrets to breeding leaders who drive success and growth.

Episode Summary Jacob is the best-selling author of 5 books including his most recent, Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization which is coming out in October and can be found at LeadWithVulnerability.com He's also a speaker and professionally trained futurist whose work has been endorsed by the CEOs of Best Buy, Mastercard, Unilever, KPMG, Nestle, Cisco, and best-selling authors like Adam Grant, Mel Robbins, Patrick Lencioni, and Amy Edmondson. You can learn more about Jacob at TheFutureOrganization.com or to get access to his content head to GreatLeadership.Substack.com Who's your ideal client and what's the biggest challenge they face? What are the common mistakes people make when trying to solve that problem? What is one valuable free action that our audience can implement that will help with that issue? What is one valuable free resource that you can direct people to that will help with that issue? What's the one question I should have asked you that would be of great value to our audience? When was the last time you experienced Goosebumps with your family and why? Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization Great Leadership With Jacob Morgan Get in touch with Jacob: Website, LinkedIn, Instagram, Facebook, Twitter, Learn more about how Uwe helps in-demand professionals and their VIPs to enjoy Unshakeable Two-getherness in their relationship (plus more free time and zero guilt). Or when you feel you'd be interested in working together you can Book A Chat With Uwe

We have to be vulnerable in order to build trust in our relationships. But as Jacob Morgan says, “Vulnerability for leaders is not the same as it is for everybody else.”In this episode of Think Fast, Talk Smart, Morgan shares with host Matt Abrahams his “vulnerable leadership equation” and how leaders can use it to transform the way they interact with others — creating more trust, unlocking people's potential, and building successful teams and organizations.As Morgan explains, owning up to your mistakes and struggles might make you vulnerable, but it doesn't necessarily make you a leader. In his latest book, Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization, Morgan lays out why leading with vulnerability goes a step further, saying, “Here's what I learned from the mistake that I made [and] steps that I'm going to put into place to make sure this doesn't happen again.”Connect:Jacob Morgan Book >>> Leading with VulnerabilityEpisode Transcripts >>> Think Fast Talk Smart WebsiteThink Fast Talk Smart >>> LinkedIn Page & InstagramMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How do we plan for success in an uncertain world? How can we reframe uncertainty as opportunity? In this episode, Nathan Furr answers these questions and more. What You'll Learn: 1. Four things to do when facing uncertainty. 2. How to build your own ambiguity muscles. 3. Why you need to start with reframing. 4. How stories make our decisions (and how to choose them). 5. How to unpack “the worst case scenario”. 6. How to know what kind of risks YOU are comfortable with. 7. Achieve your values, rather than your goals. 8. How to be your own doula and practice emotional hygiene. Who is Nathan? Nathan Furr is a professor of strategy and innovation at INSEAD in Paris. Professor Furr earned his PhD from Stanford University and studies how to get ideas, test ideas, and create a culture of innovation. Nathan co-wrote The Innovator's Method: Bringing the Lean Start-up into Your Organization with Jeff Dyer, and has more recently published The Upside of Uncertainty: A Guide to Finding Possibility in the Unknown with his wife, Susannah Harmon Furr. He has published broadly in Harvard Business Review, Sloan Management Review, Forbes, Inc., and several different academic journals. He's also been nominated for the Thinker's 50 Innovation Award. Mentions: The Upside of Uncertainty: A Guide to Finding Possibility in the Unknown by Nathan Furr and Susannah Harmon Furr https://www.amazon.ca/Upside-Uncertainty-Guide-Finding-Possibility/dp/1647823013  The Grapes of Wrath by John Steinbeck https://www.amazon.com/Grapes-Wrath-John-Steinbeck/dp/0143039431  Follow Nathan Furr: LinkedIn: https://www.linkedin.com/in/nathan-furr-044852/  More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/craig-dowden/message

Have you ever pondered the elusive keys to unlocking the potential of top leaders, building unwavering trust in their teams, and gracefully navigating the turbulent tides of change? Prepare for an illuminating journey in part 2 of my interview with visionary leadership thought leader and futurist Jacob Morgan, the author of the groundbreaking book, “Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization.“ Want to learn the 12 philosophies that the most successful people use to create a limitless life? Pre-order John R. Miles's new book, Passion Struck, which will be released on February 6, 2024. Full show notes and resources can be found here:  https://passionstruck.com/jacob-morgan-leading-with-vulnerability  Leading with Vulnerability: Part 2 with Jacob Morgan This transformative odyssey began with a deceptively simple question: Does vulnerability hold the same meaning for leaders as it does for the rest of us? Jacob's resounding discovery is a paradigm shift—it's not the same. But he didn't stop there. He unveiled the enigma of harnessing vulnerability as a superpower for leaders, unveiling what he aptly terms “The Vulnerable Leader Equation.” Today's episode is not just another leadership discussion. It's an open invitation to a mind-bending adventure—one that will forever redefine your perception of leadership, setting you on a course toward newfound understanding and mastery. Brought to you by OneSkin. Get 15% off your order using code Passionstruck at https://www.oneskin.co/#oneskinpod. Brought to you by Indeed: Claim your SEVENTY-FIVE DOLLAR CREDIT now at Indeed dot com slash PASSIONSTRUCK. Brought to you by Lifeforce: Join me and thousands of others who have transformed their lives through Lifeforce's proactive and personalized approach to healthcare. Visit MyLifeforce.com today to start your membership and receive an exclusive $200 off. Brought to you by Hello Fresh. Use code passion 50 to get 50% off plus free shipping!  --► For information about advertisers and promo codes, go to: https://passionstruck.com/deals/  Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter or Instagram handle so we can thank you personally! --► Prefer to watch this interview: https://youtu.be/HD9o-ZAPV2c?si=VZd54yAK6Y9OIsEK  --► Subscribe to Our YouTube Channel Here: https://youtu.be/QYehiUuX7zs  Want to find your purpose in life? I provide my six simple steps to achieving it - passionstruck.com/5-simple-steps-to-find-your-passion-in-life/ Catch my interview with Dr. Caroline Leaf on Parenting or a Healthy and Confident Mind. Watch the solo episode I did on the topic of Chronic Loneliness: https://youtu.be/aFDRk0kcM40  Want to hear my best interviews from 2023? Check out my interview with Seth Godin on the Song of Significance and my interview with Gretchen Rubin on Life in Five Senses. ===== FOLLOW ON THE SOCIALS ===== * Instagram: https://www.instagram.com/passion_struck_podcast * Facebook: https://www.facebook.com/johnrmiles.c0m  Learn more about John: https://johnrmiles.com/  Passion Struck is now on the Brushwood Media Network every Monday and Friday from 5–6 PM. Step 1: Go to TuneIn, Apple Music (or any other app, mobile or computer) Step 2: Search for "Brushwood Media” Network