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Welcome to this episode of The New Warehouse Podcast, where we welcome guest Darryl Nelson, Principal and Practice Lead at Supply Chain Alliance. With a background rooted in hands-on operational leadership, Darryl shares what makes operational consultants valuable in today's complex warehousing environment. The conversation highlights key warehousing challenges for 2025, how proactive assessments and turnaround projects work, and why real-world experience matters when engaging a consulting partner. With over 30 years of experience and more than 600 successful projects, Darryl explains how to leverage operational consulting to unlock performance, resilience, and long-term value.Learn more about Zebra Robotics here. Follow us on LinkedIn and YouTube.Support the show
In this episode, IQVIA MedTech experts Michelle Edwards and Michaela Miller discuss key trends shaping the MedTech industry in 2025. The conversation covers advancements in 3D printing, real-world evidence (RWE), and clinical AI, among others. Read Ten MedTech Trends to Watch in 2025 to learn more. https://www.iqvia.com/locations/united-states/library/insight-brief/ten-medtech-trends-to-watch-in-2025Host: Michaela Miller, Practice Lead, U.S. MedTech Technology & Analytics, IQVIAFeatured Speaker: Michelle Edwards, Practice Lead, U.S. MedTech Real World and Clinical Solutions, IQVIA
In this episode, we explore how digital and AI advancements are revolutionizing B2B commerce with Paul de Forno of Deloitte Digital and Michael Janney, our industry advisor for manufacturing and distribution at Salesforce. With a staggering $22 trillion market potential in the US, B2B commerce is experiencing rapid growth, outpacing B2C. The discussion centers on the transition from outdated practices to cutting-edge digital solutions, highlighting AI's role in boosting efficiency and personalization. Additionally, the episode covers the human side of digital transformation, focusing on overcoming change management challenges and gaining stakeholder buy-in. Listeners will discover practical insights into building a robust digital foundation and utilizing AI to enhance customer interactions and drive better business outcomes. Show Highlights: Exploring the $22 trillion potential of the B2B commerce market in the US. Challenges of transitioning from traditional methods to digital solutions in B2B. Importance of change management and stakeholder buy-in for digital transformation. Role of AI in enhancing B2B interactions. Necessity of clean, organized data for successful AI integration. Strategies for establishing a solid digital foundation before pursuing automation. Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review,” then a quick line with your favorite part of the episode. It only takes a second, and it helps spread the word about the podcast. Supporting Resources: Paul do Forno LinkedIn: https://www.linkedin.com/in/pauldoforno/ Deloitte Digital: https://www.deloittedigital.com/us/en.html Learn more about Agentforce for Commerce: https://www.salesforce.com/commerce/ai/ Join the Commerce Cloud Community: https://sforce.co/commerce-crew Would you like to be on the podcast, or do you know someone who should? Submit a nomination here: http://sfdc.co/podnomination To learn more about Commerce Cloud Innovations, go here: https://www.salesforce.com/commerce/innovations/ *** Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.
Most agency owners think selling their business will be easy. The reality? Most agencies aren't even sellable.Jonathan Baker, Practice Lead, M&A at Punctuation, breaks down exactly how to make your agency valuable, what buyers actually look for, and how to avoid the biggest M&A mistakes.If you're even thinking about selling your agency, you need to start setting it up NOW.What You'll Learn:The truth about selling a digital agencyWhat's a healthy profit margin for an agency? (If it's under 20%, you're in trouble)How much should agency owners actually pay themselves? (Most get this wrong)The #1 component to scaling an agency's profit for exitWhy founder-led sales are a trap (and what to do instead)How to price your agency services (hourly rates vs. value-based pricing)The biggest growth mistake agencies make before sellingHow to find a fun AND profitable nicheConnect with Jonathan Baker:Website - https://punctuation.com/Linkedin - https://www.linkedin.com/in/jonathandavidbaker/M&A Guidance - https://punctuation.com/garlic/Resources:Connect with IanDownload a Tackle Box!Supercharge your marketing and grow your business with video case stories today!Book a Discovery Call Today with Our ExpertsSubscribe to the YouTube Channel Hosted on Acast. See acast.com/privacy for more information.
Today's guest is James Burson, Senior Director - ServiceNow Practice Lead at Jade Global. Founded in 2003, Jade Global has been the growth guiding star for hundreds of mid-size to large enterprises in North America. They have enabled 21st-century visionaries with contemporary technology services that help them scale their businesses and create delightful human experiences through speed, efficiency and cost optimization.James is a savvy technical services management professional with experience in operations, software implementation, systems architecture & implementation, project management, strategy and business management experience within technology-driven industries. He is highly-skilled in combining technology, leadership, and management practices to increase customer satisfaction, quality and productivity.In the episode, James talks about:His experience from IT veteran, ServiceNow expert, consultant & asset management leader,Jade Global as a trusted integrator and growth in ServiceNow,Reshaping Jade's ServiceNow practice, driving growth & customer solutions,ServiceNow's industry focus, Generative AI use cases and innovation,How Jade excels with culture, growth and experienced consultants,Their welcoming culture, focused growth and customer-centric opportunities
In this episode, Keith Townsend is joined by Dion Hinchcliffe—VP and Practice Lead for The Futurum Group's CIO practice—to explore the monumental impact of DeepSeek, a new large language model (LLM) that's challenging AI industry norms. They discuss the astonishing claims surrounding DeepSeek's minimal training costs, its potential to run on everyday hardware at ChatGPT-level [...]
Interested in selling your service business one day? Service firms can be difficult to sell, because there are so many variables and so much emphasis on the people. Never fear, it can be done - even for an amount you dream of! But, you likely have a ton of work to do to make your service business attractive for potential buyers. We wanted you to learn from a thought leader who knows the M&A space super well, so we welcomed on Jonathan Baker, the Practice Lead of M&A for Punctuation and the Co-Founder of Monday Night Brewing. He advises small-to-midsize marketing services and digital firms on transactions and preparing for sale. And as always, if you need Strategic Counsel, don't hesitate to reach out to us at: ForthRight-People.com. FACEBOOK https://www.facebook.com/forthrightpeople.marketingagency INSTAGRAM https://www.instagram.com/forthrightpeople/ LINKEDIN https://www.linkedin.com/company/forthright-people/ RESOURCES https://www.forthright-people.com/resources VIRTUAL CONSULTANCY https://www.forthright-people.com/shop
In this episode, we dive deep into a transformative tool for enhancing team dynamics and organizational effectiveness—the Insights Discovery Tool. Joining our host, Claudia Day, is Mark Leisegang, Practice Lead at Insights Learning and Development, to discuss the pivotal role of self-awareness and emotional intelligence in personal and professional growth. Together, they explore how the Insights Discovery Tool, grounded in Jungian psychology, empowers individuals and teams to understand their personality preferences. Mark shares his inspiring journey with the tool, shedding light on its cross-cultural applications, scientific reliability and validity, and its profound impact on communication, decision-making, and team collaboration. Listeners will learn from real-life examples, showcasing how teams leverage the tool to bridge personality differences, celebrate diversity, and foster stronger interpersonal relationships. Mark also delves into the concept of "dialling up or down" personality preferences, helping individuals adapt to various situations while maintaining authenticity. Ethical considerations and best practices for using the tool responsibly are also discussed. Whether you're a coach or leader looking to enhance team performance or an individual on a journey of self-discovery, this episode is packed with valuable insights to improve your communication, potential and relationships. Don't miss this insightful conversation that underscores the power of understanding yourself and others in achieving effective teamwork and organizational success. You will learn: · The 3 key areas of the Insights Discovery Tool: attitude, decision-making function, and irrational function. · The 4 colour energies representing personality preferences. · The 4 components of team effectiveness: climate, focus, process, and flow. "I've been in workshops where people have been working in teams together for 17 years, and suddenly they do an Insights Discovery workshop and they go, 'Oh my goodness, if only I had realized how this person wanted to be dealt with, wanted to be treated, wants to be engaged with,' and that's changed their life, they've changed their relationship." Don't forget to subscribe, rate, and leave us a review! Your feedback helps us bring you more valuable content. For the episode resources and guest bio, please visit: https://www.associationforcoaching.com/page/dl-hub_podcast-channel-self-awareness-insight-tools-personality-preferences
In this episode of the ServiceNow EXECUTIVE CIRCLE Podcast, we speak with Dr. Laurence Ampofo, Practice Lead of Vodafone’s AI Transformation Office. Ampofo discusses the telco giant’s bold approach to integrating AI into its operations and customer experiences, highlighting initiatives like "TOBi," the AI-powered super-agent, which is enhancing customer service and internal workflows. The conversation delves into how generative AI is revolutionising connectivity and productivity while addressing the challenges of operating in a highly regulated industry. Ampofo emphasizes balancing short-term efficiencies with long-term strategies, ensuring AI becomes an intuitive part of organisational transformation. Listeners are treated to visionary insights on AI’s potential to map out optimised workflows, improve employee experiences, and uncover hidden business value. From transforming telco operations to reimagining workplace productivity and sustainability, this episode is a must-listen for executives navigating the evolving AI landscape. See omnystudio.com/listener for privacy information.
In this episode, Dr. Vishakha Sharma, Senior Principal Data Scientist at Roche Diagnostics shares her perspectives on the potential of GenAI to improve patient outcomes, enhance the efficiency of healthcare delivery, and reduce costs. She also addresses some of the key issues surrounding data interoperability and data integration when dealing with diverse data sources and unstructured data. The discussion brings attention to the need for guiding principles and highlights the ethical frameworks.Host: Michaela Miller, Practice Lead, U.S. MedTech Technology & Analytics, IQVIAFeatured Speaker: Vishakha Sharma, Ph.D., Senior Principal Data Scientist, Roche Diagnostics
The biggest health story of the year has been how GLP-1s like Ozempic are reshaping everyday life. As the holidays approach, we take a closer look at an unexpected cultural shift—the shape of Santa Claus. For nearly a century, Santa has been celebrated as a holly jolly figure with a long white beard and a big round belly. But this year we've seen depictions of Santa hitting the gym, counting calories, and even taking Ozempic.In this episode, we explore what Santa's transformation says about society. Why are people so invested in changing Santa's iconic image? What does it mean that even Santa cares about his weight? And what's gained—and lost—as Santa transitions from "fat and jolly" to "Hot Santa"? We are joined by Jennifer Tsitsopoulos, Practice Lead of the Medical Anthropology team, to explore these questions through the lens of medical anthropology and holiday traditions.If you have any questions, feedback, or just want to say hi, email us at medicalanthropology@havas.comCheck out Breaking the Code on LinkedIn: https://www.linkedin.com/company/breaking-the-code-havas-health-and-you-podcast
Aaron Steele, Practice Lead at SOFTEL shares his journey through Microsoft to his current role of SOFTEL, and his thoughts on the ever-evolving UC landscape. The development and scaling of Microsoft Teams in unique scenarios such as global sports organizations during the Covid-19 pandemicInnovations in broadcasting including the use of NDI for creating interactive experiences at events such as the NBA bubble gamesThe challenge small-medium businesses face with integrating Teams PhoneHow AI can be leveraged to improve use and admin experience, particularly in contact centersThanks to Neat, this episode's sponsor, for their continued support.
Navigating career transitions can be daunting, but it's also a chance to find purpose and joy in the workplace. In our last episode of the season, hosts Robin & Al sit down with Marlene Carrington, Practice Lead for People and Culture Solutions at CareerJoy, to explore how HR leaders can support employees through these pivotal moments. Marlene shares her inspiring journey to finding CareerJoy, the importance of outplacement services, and how mentorship and open conversations can transform workplace culture. From tackling challenges like menopause in the workplace to the impact of supportive leadership, this episode is packed with insights for anyone looking to thrive in times of change."You don't have to climb the ladder to be a leader." ~ Marlene CarringtonKey Takeaways:Supporting Employee Well-Being: Managing stress, addressing menopause, and fostering morale during transitions are crucial for a healthy work environment.The Evolving Role of HR: CHROs play a pivotal role in providing solutions like outplacement services and treating talent as a valuable asset.The Power of Mentorship: Mentorship is a key driver of career development and meaningful work.Finding Career Fulfillment: Taking time to discover passions can lead to a rewarding career journey, as shown in Marlene's inspiring path to CareerJoy.Brought to you by Aria Benefits and Life & Legacy Advisory Group
Unleashing the CPQ Artist Within: Canidium Integrates Creativity with Technology This episode of the CPQ Podcast takes a unique turn as Frank chats with Andy Kumar, the CPQ + Pricing Practice Lead at Canidium. Forget your typical CPQ expert – Andy's background in art and anthropology brings a fresh perspective to the table. Intrigued? We dive deep into how Canidium leverages a powerful trio of CPQ and Pricing tools – SAP CPQ, Pricefx, and Salesforce. You'll hear: The unexpected benefits of Andy's artistic background in his current CPQ and Pricing role. The full spectrum of Canidium's services, from SPM and CRM to, of course, CPQ and Pricing and more. Canidium's industry focus and the specific challenges their customers face. How Canidium bridges the gap between SAP, Pricefx, and Salesforce for seamless integration. The impact of the current economic climate on CPQ strategy. What truly matters to Canidium's customers right now. This episode is more than just CPQ talk – it's about harnessing creativity for efficient and impactful solutions. Ready to learn more? Head over to https://www.canidium.com for insights on their offerings and upcoming events. LinkedIn https://www.linkedin.com/in/andrewakumar/ email andykumar@canidium.com
ABOUT MARDI NAJAFI:LINKEDIN PROFILE: https://www.linkedin.com/in/mardi-najafi-rdi-idc-772b1328/MARDI'S BIO:Mardi Najafi is an award-winning, multidisciplinary designer with over 30 years of experience at the forefront of the design world. A visionary leader in the field, Mardi believes that design has the power to evoke emotion, create unforgettable experiences, and leave a lasting impact. His work spans a diverse range of high-profile retail environments, from intimate boutiques to large-scale, branded experiences for some of the world's most iconic companies, including Coca-Cola, Adidas, Virgin Mobile, Telus, Loblaws, Penguin Random House, Keilhauer, and Versace. His global portfolio reflects his ability to blend innovation and cultural context, with projects across Paris, New York, Toronto, and beyond.As the Principal, Chief Creative Officer, and Retail & Hospitality Practice Lead at SDI Design, Mardi is passionate about pushing the boundaries of design to craft immersive, transformative environments that captivate audiences. Known for his attention to detail and his ability to seamlessly merge art and commerce, he excels at creating spaces that are not only visually striking but also deeply meaningful and engaging. His work continues to redefine the retail landscape, setting new standards for brand experiences that resonate long after customers leave.Beyond his design practice, Mardi is an active voice in the industry as an accomplished speaker, educator, and panelist. He is deeply committed to fostering innovation, sharing his expertise with the next generation of designers through mentorship and his involvement in various professional advisory committees. A lifelong advocate for education, Mardi has taught at prestigious design schools around the world, inspiring students and shaping the future of the design community.In 2023, Mardi was honored as the first Canadian inductee into the Retail Design Institute's prestigious Legions of Honor, recognizing his exceptional contributions to the field. He is also currently serving as the President of the Retail Design Institute Canada, where he continues to shape industry standards and advocate for the advancement of design excellence. SHOW INTRO:Welcome to the NXTLVL Experience Design podcast.EPISODE 73… and my conversation with Mardi Najafi. On the podcast, our dynamic dialogues based on our acronym DATA - design, architecture, technology, and the arts crosses over disciplines but maintains a common thread of people who are passionate about the world we live in and human's influence on it, the ways we craft the built environment to maximize human experience, increasing our understanding of human behavior and searching for the New Possible. The NXTLVL Experience Design podcast is presented by VMSD Magazine part of the Smartwork Media family of brands.VMSD brings us, in the brand experience world, the International Retail Design Conference. The IRDC is one of the best retail design conferences that there is bringing together the world of retailers, brands and experience place makers every year for two days of engaging conversations and pushing the discourse forward on what makes retailing relevant. You will find the archive of the NXTLVL Experience Design podcast on VMSD.com.Thanks also goes to Shop Association the only global retail trade association dedicated to elevating the in-store experience. SHOP Association represents companies and affiliates from 25 countries and brings value to their members through research, networking, education, events and awards. Check then out on SHOPAssociation.orgMardi Najafi is the Principal, Chief Creative Officer, and Retail & Hospitality Practice Lead at SDI Design.We discuss his life of growing up the son of an Iranian diplomat, a professional path through the fashion, exhibit design and retail industries and how teaching is about giving back to young designers in their fledgling careers…We'll get to all of that in a moment but first, a few thoughts… * * *There are interviews that I have done over the past 73 episodes that have been specifically about a person's work, There have been those that have been about a brand or product category, Or the study of neuroscience and its role in experience making, We've delved into art and creativity, leadership, climate issues, and many other subjects.And there are other interviews that I have done that focused in on a person's career path, how their experiences brought them to where they are today. In these cases, I often find that my guest and I identify how serendipity stepped in front of them as they careened through a career, how taking the road less traveled lead them to creative professional journeys that were unexpected, and how a shift in their mindset resulted in profoundly rewarding roles at companies or with personal and professional relationships. I love discussions about serendipity – how our life paths seem to be guided by novel circumstances that were unforeseen, yet when confronted with them, we found a moment to step aside from our pre-determined story, one that we might have created with specific objectives, a place to be at some future moment, and in the midst of new circumstances, a choice was to be made about what the next move would be without really knowing where it would lead.There seems to be some magic in this process – a sense of wonder that keeps the creative spirit alive. There is also a good dose of courage needed at the nexus of ‘now and next, when a calling summons new thinking and a re-evaluation of our pre-suppositions about how things are supposed to be now, or in the future, need re-evaluation.I think it is often the case with creative paths or projects.To start out knowing where you are going would suggest that you have you have already been. To start out with the end in mind creates a path of production, of doing, rather than one of seminal discoveries along the way.There is something in the unknowing that I believe maintains the creative path as an adventure, one where in the doing of the thing we are continuously discovering rather than just in production mode.In the discovering, we remain engaged, learning, exploring and the path is laid out as we move along it. However… being in a place of unknowing, can be fear inducing since I think we so often like the assuredness of the pre-determined and predicable.I have found this particularly true in teaching at universities in design fields. Students don't like the unpredictable so much. Many prefer the determinism of knowing where their projects will eventually end up. But I think in taking this approach we short circuit the opportunity to discover something new – something we could not have predicted but when discovered, results in a sense of awe that shifts our perspective and maybe our purpose. And I think it takes courage to follow a set of rules about designing something, call it strategy, and let the rules of the strategy guide the process. As we pursue the path of the work the rules help to guide decisions that make the next step self-evident. Then the next, and the next and so on, until a conclusion to the process meets the requirements of the design brief.Assuming the strategy is well founded, you can rely on the rules to guide the process and decision-making. Along the design path, all decisions can be cross-referenced against the strategy and the outcomes that don't align with the determined set of rules can be set aside in a preference for the ones that best exemplify them.Then there is the emergence of circumstances that throw you a curve ball – conditions shift within which you have little control – and your path necessarily changes. The resilience and the flexible mindset that is required in these moments are factors that influence your ability to adjust – to find yourself in a place of positive transformation or maybe to simply survive.I have found that the key to positive transformation is to keep saying yes to serendipity. To loosen the rigidity in my mindset and welcome the unexpected. It can be a struggle because I have generally been geared to knowing where I'm going. I don't mind saying that I have long preferred the predictable over the mercurial. It is at times not easy, but these moments of re-alignment with new realities can be the success factor supporting our determination to keep going and to leverage the “new” for the purpose of re-making ourselves. I think that in this, there is a sense of agency. I think that we are, in fact, in little control of anything but for our own reactions to adversity or the everchanging circumstances of life.Perhaps this is the proverbial ‘making lemonade out of lemons.' When life gives you lemons… you know… make lemonade.And this is where the life path of my guest in this episode comes in. Mardi Najafi has had a colorful host of experiences influencing his professional path.Having grown up the son of an Iranian Diplomat, he was schooled in multiple countries including Iran, France and Russia. He was conscripted into Iranian military service and made a friend with whom he, after his release from service, created a business bringing watches into Iran. That adventure eventually allowed him to earn enough money to buy his father's release from prison and ironically lead to a career in design.After a building a successful professional track record working in Europe, he landed in Canada where he fostered his interest in retail design. In 2023, Mardi was honored as the first Canadian inductee into the Retail Design Institute's prestigious Legion of Honor, recognizing his exceptional contributions to the retail design field. He is also currently serving as the President of the Retail Design Institute Canada, where he continues to shape industry standards and advocate for the advancement of design excellence.Mardi Najafi is an award-winning, multidisciplinary designer with over 30 years of experience at the forefront of the design world. A visionary leader in the field, Mardi believes that design has the power to evoke emotion, create unforgettable experiences, and leave a lasting impact.His work spans a diverse range of high-profile retail environments, from intimate boutiques to large-scale, branded experiences for some of the world's most iconic companies, including Coca-Cola, Adidas, Virgin Mobile, Telus, Loblaws, Penguin Random House and Versace.Mardi is deeply committed to fostering innovation, sharing his expertise with the next generation of designers through mentorship and his involvement in various professional advisory committees.After having a few conversations with Mardi, I would say he lands squarely in the camp of actually following Robert Frost's ‘Road Not Taken' welcoming the discovery born of life's moment of significant change - even when it is uncomfortable. * * *ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites: https://www.davidkepron.com (personal website)vmsd.com/taxonomy/term/8645 (Blog)Email: david.kepron@NXTLVLexperiencedesign.comTwitter: DavidKepronPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore. In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com. The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.
Today's guest is Alexander Vershinskiy, ServiceNow Practice Lead – Americas at Calitii. Founded in 2023, Calitii is a specialist ServiceNow partner, experienced in delivering major programmes in complex, highly regulated environments. Their team's design centred approach ensures implementations are accelerated across the organisation, future proofing for tomorrow's competitive environment. Calitii enables major organisations to unlock the full potential of ServiceNow, driving efficiencies, increasing productivity, and facilitating collaboration for faster and more effective operations. Their experienced practitioner teams specialise in ServiceNow Excellence, Financial Services Operations, Resilience & GRC, Academy and DevOps. They can guide you in avoiding potential pitfalls and develop best practices to achieve success in your organisation. In the episode, Alexander talks about: His experience as an ITSM consultant and journey to Calitii , Providing tailored, transformative solutions for regulated industries , Sharing knowledge and building skilled teams to guide clients , Why he is carefully building a trusted, high-quality team , Offering impactful projects with a collaborative, growth-focused culture
Welcome to the Data Security Decoded podcast, brought to you by Rubrik Zero Labs. In each installment, we discuss cybersecurity with thought leaders and industry experts, and get their take on trends, themes, and how they see data security evolving. This is a must-listen for security and IT leaders looking to better understand trends shaping data security and how they can achieve cyber resilience. In this episode, our host, John Murphy, Global Field Chief Security Officer at Rubrik, is joined by Candy Alexander, CISO & Security Practice Lead at NeuEon. Join them as they discuss navigating the complexities of data governance, the impact of AI on business security, and the importance of aligning IT initiatives with organizational goals.
It's common for merging and acquisition to be on an agency owner's mind from the very beginning, even if it is not part of their original goals. Even if you find yourself still wanting to scale your business before selling, it's never too early to start taking steps that will make the M&A process easier down the road. Jonathan Baker is here today to share how the M&A landscape looks right now, what factors into valuation decisions, the importance of patience in the process, and more. This week, episode 231 of The Digital Agency Growth Podcast is about preparing your agency for a successful acquisition!Watch our latest video training, How to Take Charge of Your Agency's Future Revenue. During this training, you'll learn how we get qualified appointments every week using tasteful and highly targeted email outreach.In this episode of The Digital Agency Growth Podcast, Jonathan Baker shares the importance of patience in the M&A process and actionable steps you can take right now to start preparing your agency for acquisition, well before valuation. Jonathan Baker is the Practice Lead of the M&A practice at Punctuation, a small consultancy focused exclusively on servicing creative, digital, and marketing services firms. After starting his carrer in marketing strategy and positioning, Jonathan left in 2011 to pursue his own business, Monday Night Brewing. Along with two business partners,he has grown the craft brewery to five locations and nto one of the largest craft breweries in the nation by volume. My focus has been on marketing, sales, and taprooms. Jonathan recently stepped out of the day-to-day at Monday Night to work with his father David to grow Punctuation.In this episode, Dan and Jonathan discuss the following:COVID's impact on agency goals due to vulnerability.Focusing on a few key lead generation activities instead of spreading yourself thin.The importance of patience in the M&A process.Challenges that can ruin a deal last minute.Thank you for listening! If you enjoyed this episode, please take a moment to follow, rate and review the podcast and tell me your key takeaways!Learn more about The Digitial Agency Growth Podcast at https://www.salesschema.com/podcast/ and our Video training at http://salesschema.com/takecharge CONNECT WITH JONATHAN BAKER:LinkedInPunctuationMonday Night BrewingCONNECT WITH DAN ENGLANDER:LinkedInSales Schema
In this episode, Dr. Vishakha Sharma, Senior Principal Data Scientist at Roche Diagnostics, shares her perspectives on the potential of Generative AI (GenAI) to improve patient outcomes, enhance the efficiency of healthcare delivery, and reduce costs. She also addresses some of the key issues surrounding data interoperability and data integration when dealing with diverse data sources and unstructured data. The discussion brings attention to the need for guiding principles and highlights the ethical frameworks released by the World Health Organization. Host: Michaela Miller, Practice Lead, U.S. MedTech Technology & Analytics, IQVIAFeatured Speaker: Vishakha Sharma, Ph.D., Senior Principal Data Scientist, Roche Diagnostics
Timothy O'Toole discusses the Treasury Department's Notice of Proposed Rulemaking regarding an Executive Order focused on regulating certain outbound US investments that could pose a national security threat. This would be known as the Outbound Investment Security Program. Tim is a Member at the law firm Miller & Chevalier and is the Practice Lead of Economic Sanctions and Export Controls. Tim's white collar defense practice focuses on high-stakes cases involving economic sanctions, export controls, foreign investment, cybersecurity, and anti-money laundering laws. You can find a link here to the Trade Compliance Flash that Tim and his colleagues published on this topic as well as a link to his bio on the Miller & Chevalier website.
Two in a row for the USACE! "Surveyor Says! The NSPS Podcast" finds us have a great conversation with Mack McCarty, Community of Practice Lead for CAD-BIM, Topo Survey, and Hydro Survey at the US Army Corps of Engineers. Mack sat down with Tim Burch to discuss his exposure into surveying at an early age, and how it lead to a carer at the Corps. They discussed the importance of good people within the Corps to make successful projects that protect the public. Mack shared a bit of history of the Corps, so this is a chat you don't want to miss. Lots of survey nuggets in this one!
Dr. Bob Sutor, a 40-year industry veteran with a rich background in IBM and other tech companies, discusses his current role as an analyst and advisor at the Futurum Group. Bob reflects on his diverse career from mathematical sciences to quantum computing, emphasizing his shift from a vendor to a broader industry-wide perspective. He also mentions his recent book update, "Dancing with Qubits," aimed at demystifying quantum computing for non-physicists, and shares insights on the current state and future directions of quantum computing.
Steelers' camp begins this week! Dorin Dickerson asks this question after seeing that some teams are starting earlier than others.
In this episode, Sean Tribull, Practice Lead for Leisure and Hospitality at Venari Partners, shares his journey in hospitality, insights on leadership, and effective strategies for recruiting and retaining top executive talent.Sean's Career Journey in Hospitality (02:02) - Learn about Sean's international background and his early career experiences, including his apprenticeship at Brenner's Park-Hotel & Spa in Germany and his education at Les Roches in Switzerland.The Importance of Operations in Hospitality (09:49) - Discover why operations are fundamental to the hospitality industry and how they serve as the visible part of the guest experience.Effective Leadership in Hospitality (11:11) - Hear about the leadership qualities that make a significant impact, including a story about Frank Malmbach, a leader who balanced decision-making with personal engagement with staff.Trends and Challenges in Hiring Executive Talent (15:08) - Understand the current trends in hiring within the hospitality industry, the importance of cognitive diversity, and the common biases that affect hiring decisions.Building a Compelling Employer Brand (22:32) - Learn how to make your organization attractive to top talent by being true to your company values and ensuring a positive hiring experience.Retaining Top Talent (33:02) - Explore strategies for retaining top talent, including living up to promises made during the hiring process and providing growth opportunities.Advice for Aspiring Hospitality Leaders (38:01) - Get practical tips for hospitality leaders looking to advance their careers, including the importance of building both internal and external networks.Effective Collaboration with Executive Search Firms (48:25) - Find out how to work effectively with executive search firms to ensure a productive and successful hiring process. New to Hospitality Daily? Start here. Want to get my summary and actionable insights from each episode delivered to your inbox each day? Subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
From AI Outages to Ethical Concerns: A Deep Dive into the Latest AI News and RegulationsWelcome back to our third episode of the AI Show! Today, Rob Scott and Kevin Kieller are back to dissect the latest in AI news and to engage in a crucial conversation with Dr. Scott Allendevaux, a leading expert in AI law and policy.AI News Headlines:OpenAI ChatGPT Outage: As reliance on AI grows, businesses must prepare for potential outages and productivity losses.Zoom's AI Ambitions: Eric Yuan envisions AI clones in meetings. What are the implications for productivity and privacy?Windows Recall Debate: Is it time for Microsoft to rethink its latest update?Apple's AI and VR Innovations: Predictions ahead of the WWDC event, including a super-intelligent Siri and other potential reveals.AI Minute with Kevin: Kevin debunks the term "hallucination" in the context of AI, clarifying common misconceptions.Guest Speaker Slot: Introducing Dr. Scott Allendevaux, Practice Lead, Law and Policy at Allendevaux and Company. Dr. Scott joins Rob and Kevin to discuss the intersection of AI and the law.
Women's sports have become more popular recently, but it is not just the game that keeps fans engaged. Madelyn Flax, Sports Account Supervisor and Women's Sports Practice Lead at FINN Partners, describes this growth as a “movement, not a moment." She explains how brand partnerships with athletes can propel social change forward. Madelyn also highlights how stories can reach multiple sectors including entertainment and culture.
Today's guest is Tej Hemantharaj, Director, Technical Practice Lead at Fujitsu North America. Fujitsu North America understands that power comes from information, and your ability to optimize and manage it. They offer an extensive portfolio of business technology services, cloud services, computing platforms and industry solutions for sectors such as retail, manufacturing, healthcare, government, education and financial services. Fujitsu offer a range of support plans that allow you to choose the plan that best meets your business and financial needs. Tej is responsible for the technical vision and direction of the ServiceNow practice at Fujitsu North America. He leads a team of SMEs and oversee the design and architectural aspects of ServiceNow implementations, set and ensure good practices and advocate for innovation. Tej has over 12 years of experience in ServiceNow, specializing in IT Operations Management, Asset Management, Customer Service Management, Service Portfolio Management, Automated Test Framework, Service Portal and ITSM and many more implementations. In today's episode, Tej will discuss: His background and overview of his work with Fujitsu, How Fujitsu transforms with Kozuchi AI and promotes diverse solutions, Impacting manufacturing, public sector, utilities & supply chain with AI, Challenges in data quality, realistic expectations, cultural adoption and roadmaps, Seeking talent in Machine Learning, especially vision and text, Offering growth, innovation and sustainability missions
This CPQ Podcast episode features Mitesh Sura, Practice Lead and Chief Growth Officer at GoCloudz. GoCloudz offers a modular CPQ solution built natively for the Salesforce platform. In this interview, Mitesh discusses: GoCloudz CPQ Functionality: Learn about the core functionalities of GoCloudz, including product configuration, quoting with PDF generation, and order management. Use Cases and Industries: Discover the industries and business scenarios where GoCloudz CPQ is most commonly applied. Salesforce AppExchange Reviews: Learn about their user ratings and reviews to get a sense of how other Salesforce users experience GoCloudz. Free Trial Availability: Learn more about GoCloudz free trials so interested parties can test their solution before committing. Additionally, the conversation touches on: The most frequent business needs that GoCloudz encounters from potential CPQ users. Target Audience: This episode is interesting for Salesforce users or businesses considering a CPQ solution, particularly SMBs and mid-sized companies. website https://gocloudz.com/ Linkedin https://www.linkedin.com/in/salesforcearchitect/ email mitesh@gocloudz.com
In this episode, Dr. Shelly Nash, Senior Vice President and Global Chief Medical Information Officer at Fresenius Medical Care, discusses the importance of health equity and access to care in driving better health outcomes. Dr. Nash defines the issue of health equity and shares initiatives and opportunities for medical device and diagnostic companies to accelerate progress and address hurdles along the way. Key highlights include the challenges of data integration and interoperability. Host: Michaela Miller, Practice Lead, U.S. MedTech Technology & Analytics, IQVIAFeatured Speaker: Shelly Nash, DO, FACOOG, Senior Vice President, Global Chief Medical Information Officer, Fresenius Medical Care
This episode is sponsored by Adverity. Visit Adverity.com to book a demo. In this episode, Jonathan Baker, Practice Lead of M&A at Punctuation.com shares his career journey in mergers and acquisitions for marketing firms, the M&A process timeline, key considerations for selling a company, factors influencing a good investment for buyers, trends in M&A activity, risks in transactions, deal structures, and company valuation strategies. Visit the MxA page on Punctuation.com Watch this episode on YouTube! Follow Marketing x Analytics on social media! X | LinkedIn Click Here for Transcribed Episodes of Marketing x Analytics All view are our own.
On this episode of DevOps Dialogues: Insights & Innovations, I am joined by VP and Practice Lead, Bob Sutor, for discussion of the impacts of quantum computing on AI, DevOps and AppDev. Our conversation covered: What quantum software development is, what people use as their SDK, the platform, rise of Rust with a Python wrapper and WASM Quantum, AI and AppDev overlap and market space, including qualification TEV, ROI and the economic models Why this is important, and why prospects should care How this relates to the topics of quantum, DevOps, AI, AppDev, etc These topics reflect ongoing discussions, challenges, and innovations within the DevOps community.
This week on the UpLevel Podcast, hear our special guest, Dr. Henryk Krajewski, as we delve into the tangible and intangible benefits of coaching in the workplace. He is a seasoned management consultant who has worked with public and private organizations across North America and beyond, serving both high-growth founders and large-scale enterprise CEOs. With his extensive experience in enhancing managerial performance and collaboration within organizations, Dr. Henryk shares valuable insights on how small changes can lead to significant impacts. He emphasizes the importance of genuine curiosity, humor, empathy, direct communication, and mutual accountability in successful coaching relationships.So, if you're looking to uplevel your leadership practices or insights on leadership development through coaching, this episode is for you! Tune in now!In this Episode:Hear the challenge of measuring ROI for coaching due to its intangible nature.Discover how simple "say and do's" can have a profound impact on organizational climate and performance.Listen to Dr. Henryk as he describes the distinction between coaching as facilitating thought partnership versus advisory roles that may involve advice or shared experiences.Dr. Henryk traces his path back to discovering industrial/organizational psychology during his university days.Get insights about the evolution of workplace coaching from remedial measures to a proactive strategy for unlocking potential ahead of major changes or acquisitions.Dr. Henryk advocates injecting humor and authenticity into conversations while maintaining accountability. He also emphasizes the use of trinkets or notes as reminders for leaders to engage more effectively during interactions. And encourage the use of emotional words to humanize their approach and build stronger connections with teams.Learn effective feedback mechanisms for leaders and teams, including peer groups for shared experiences and structured accountability processes.About Henryk:Dr. Henryk Krajewski has a 19-year track record of helping CEOs and executive teams generate unique solutions to their toughest challenges. Henryk specializes in working with teams to improve trust and the speed and quality of their outputs. Certified by INSEAD's Blue Ocean Strategy Institute, Henryk also helps teams build competitive strategies that unlock new value. Representative CEOs and executive team clients include BMO, Eli Lilly, PCL, Aecon, Cornerstone, Deloitte, Crosslinx, and PSPC / Centre Block. Henryk works extensively in Private Equity due diligence and post-acquisition team-based work to enhance management performance.Prior to joining Kilberry, Henryk was the owner of two independent CEO advisory firms and previously held the role of Practice Lead for Talent Solutions at Right Management.Dr. Krajewski publishes extensively in Forbes and has previously written for Profit Magazine, the Financial Post, the Globe and Mail, National Post, HR Reporter, and HR.com. Henryk holds a Ph.D. in Industrial/Organizational Psychology from Western University.Instagram: https://www.instagram.com/henryk.krajewski_phd/LinkedIn: https://www.linkedin.com/in/henryk-krajewski-ph-d-65b6312/www.uplevelproductions.comhttps://www.instagram.com/uplevelproductions/https://www.linkedin.com/company/uplevelproductionscompanyhttps://www.facebook.com/uplevelproductionscompany
In this episode of The Cybersecurity Defenders Podcast, we take a close look at Open Source Intelligence with Mishaal Khan, Cybersecurity Practice Lead at Mindsight.Misshal is a jack of all trades and master of some! With a profound knack for thinking like the bad guys, Misshal harnesses his extensive knowledge—from the nitty-gritty of bits and bytes to intricate business processes. As a techie, Ethical Hacker, OSINT enthusiast, and Social Engineer, he leverages his diverse skillset to help organizations fortify their defenses and tackle real-world security challenges. You can find out more about his book, The Phantom CISO, on his website, here.And you can learn more about Operation Privacy here.
Episode 261 of the #MVPbuzzChat interview series. Conversation between Microsoft Regional Director and MVP Christian Buckley (@buckleyplanet), and M365 MVP, Jonathan Weaver (@j_weaver74), a Senior SharePoint and Power Platform Developer and Practice Lead at WaterOne, based in Davenport, Florida. You can also find this episode on the CollabTalk blog at https://buckleyplanet.com/2024/04/mvpbuzzchat-with-jonathan-weaver/
Both AI and quantum computing seemed entirely theoretical just a few years ago, yet generative AI is everywhere today. This episode of Utilizing Tech considers the promise of quantum computing generally and the applicability of this technology in AI with Dr. Bob Sutor of The Futurum Group, Alastair Cooke, and Stephen Foskett. One big challenge for quantum computing is the difficulty of storing data for calculations, a severe limitation for using the technology in AI. But there is the possibility of pairing classical computers with quantum processors to bring the best of both concepts. Both AI and quantum computing deal with linear algebra, so there is an affinity between the technologies, but it is likely that each will find use cases in different areas. Ultimately there is still a lot of development to do but quantum technology shows great promise in AI and beyond. Hosts: Stephen Foskett: https://www.linkedin.com/in/sfoskett/ Alastair Cooke: https://www.linkedin.com/in/alastaircooke/ Guest: Bob Sutor, Vice President and Practice Lead od Emerging Technologies at The Futurum Group: https://www.linkedin.com/in/bobsutor/ Follow Utilizing Tech Website: https://www.UtilizingTech.com/ X/Twitter: https://www.twitter.com/UtilizingTech Tech Field Day Website: https://www.TechFieldDay.com LinkedIn: https://www.LinkedIn.com/company/Tech-Field-Day X/Twitter: https://www.Twitter.com/TechFieldDay Tags: @UtilizingTech, @GestaltIT, @TechFieldDay, @SFoskett, @DemitasseNZ, @TheFuturumGroup, #UtilizingAI, #AI,
In this episode, IQVIA's Raj Stewart and Michelle Edwards dig deeper into IQVIA's annual “Ten MedTech Trends to Watch” report, which focuses on the key trends impacting the U.S. MedTech industry today. Learn how health equity, the consolidation of health systems, and advances in diagnostics are impacting the need for evidence generation among MedTech manufacturers and suppliers.Read Ten MedTech Trends to Watch in 2024 to learn more. Host: Michaela Miller, Practice Lead, U.S. MedTech Technology & Analytics, IQVIAFeatured Speakers: Michelle Edwards, Practice Lead, U.S. MedTech Real World and Clinical Solutions, IQVIARaj Stewart, Principal, MedTech Market Access, IQVIA
Join us in this enlightening episode as we unravel the intricacies of the healthcare provider landscape with esteemed guest Erik Johnson, SVP of Optum. With his extensive healthcare consulting background, Erik provides invaluable insights into the ever-evolving world of healthcare providers.
We're continuing our series, “Women in Tech” in honor of International Women's month by speaking with Rita Younger, the Practice Lead of Data Center Networking at a global technology service provider. Rita speaks with Learning and Certifications Marketing Specialist Stef Garraffa about her journey into a career in tech, the role of AI in the evolution of the field of networking and networking security, and the importance of mentoring and empowering women in IT.
S1E5: Biometric Breaches and Evolving AI Cybersecurity Standards Host: Frank Cutitta Guest: Maria Palombini Healthcare Practice Lead IEEE To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen
Welcome to episode 110. This episode is for you if you're an agency owner either interested in buying agencies to grow, or selling your agency at some point. It's also enlightening if you work in an agency and you want to understand the process of mergers and acquisitions. Jonathan Baker, Practice Lead in M&A at Punctuation joins me and shares a lot of tips and insights about the buying and selling process, including: - the current state of M&A and why right now might be a really good time to sell - the impact of AI on the changing agency landscape and his advice for content marketing agencies - why cultural alignment is key to a successful transaction - the criteria buyers typically use to assess an agency they might want to purchase - how concerned sellers should be about the terms of the transaction - how far you get through the transaction before bringing in a lawyer - how and when to tell your staff about the sale - why you should ask about buyer funding if you're being bought, and so much more. Jonathan has created a special webpage just for this podcast's listeners at https://www.punctuation.com/creative and through this link you can also chat to him about anything you've heard on this episode. You can also connect with on LinkedIn: https://www.linkedin.com//in/jonathandavidbaker Many agency owners come to me for account management skills training and to help their account managers develop an entrepreneurial mindset. And ultimately, what they are looking for are three things. They want more predictable client retention and growth, which is less expensive than pitching for new business. They want to hardwire account growth into the agency's internal processes so that account growth becomes repeatable. And they're also looking for ways to future proof their agency's business and gain a competitive advantage by offering the best client value and experience. If any of this sounds of interest, we are opening enrolments later this month for my Account Accelerator programme. It's a 12 month coaching and training programme and you can find all the details on my website: https://www.accountmanagementskills.com/account-accelerator
In this week's episode, I am joined by Steve Tout, Practice Lead at Integrated Solutions Group (ISG) and Host of The Nonconformist Innovation Podcast to discuss the intersection of privacy and identity. Steve has 18+ years of experience in global Identity & Access Management (IAM) and is currently completing his MBA from Santa Clara University. Throughout our conversation, Steve shares his journey as a reformed technologist and advocate for 'Nonconformist Innovation' & 'Tipping Point Leadership.'Steve's approach to identity involves breaking it down into 4 components: 1) philosophy, 2) politics, 3) economics & 4)technology, highlighting their interconnectedness. We also discuss his work with Washington State and its efforts to modernize Consumer Identity Access Management (IAM). We address concerns around AI, biometrics & mobile driver's licenses. Plus, Steve offers his perspective on tipping point leadership and the challenges organizations face in achieving privacy change at scale.Topics Covered: Steve's origin story; his accidental entry into identity & access management (IAM)Steve's perspective as a 'Nonconformist Innovator' and why he launched 'The Nonconformist Innovation Podcast'The intersection of privacy & identityHow to address organizational resistance to change, especially with lean resourcesBenefits gained from 'Tipping Point Leadership'4 common hurdles to tipping point leadership How to be a successful tipping point leader within a very bottom-up focused organization'Consumer IAM' & the driving need for modernizing identity in Washington StateHow Steve has approached the challenges related to privacy, ethics & equity Differences between the mobile driver's license (mDL) & verified credentials (VC) standards & technologyHow States are approaching the implementation of mDL in different ways and the privacy benefits of 'selective disclosure'Steve's advice for privacy technologists to best position them and their orgs at the forefront of privacy and security innovationSteve recommended books for learning more about tipping point leadershipGuest Info: Connect with Steve on LinkedInListen to The Nonconformist Innovation Podcast Resources Mentioned: Steve's Interview with Tom KempTipping Point Leadership books:On Change Management Organizational BehaviorEthics in the Age of Disruptive Technologies: An Operational Roadmap Privado.ai Privacy assurance at the speed of product development. Get instant visibility w/ privacy code scans.TRU Staffing Partners Top privacy talent - when you need it, where you need it.Shifting Privacy Left Media Where privacy engineers gather, share, & learnDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Copyright © 2022 - 2024 Principled LLC. All rights reserved.
Clemens Conrad has been jet setting to learn all about what's new and upcoming in tech. Listen into his conversation with Clinton to get a peek behind the curtain. Back with Clinton on this week's Catalyst episode is Clemens Conrad, Launch by NTT Data's Practice Lead for the Future of Mobility. You may remember Clemens from our November episode The Evolution of EV's! He returns to share all about new tech he witnessed from CES 2024 and the Japan Mobility Show 2023. From new sights to see in Las Vegas to using autonomous vehicles for mining, these shows were packed with new innovations that may just change the world. Links:CESJapan Mobility ShowThe SphereThe Alpha-able LG CarLG's Bon Voyage camperLillium JetFigure x BMW CollaborationApplied EVThe Evolution of EV'sSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
On today's episode of The Green Hour, we unravel the strategies for educating teams on sustainability within large companies. We dive into the vital role education plays in fostering sustainable practices, the significance of community engagement for corporations, and strategies for launching sustainability education programs. Joining us is Nadine Gudz, Practice Lead for Strategy at NATUR&D, a nature-inspired research and development firm. Nadine is a seasoned sustainability leader in academia and the private sector. She is a 2019 Clean50 honouree in Education & Thought Leadership. In her career, she has led corporate sustainability strategy, partnership development and employee engagement initiatives for large-scale organizations. Tune in for a conversation on the intersection of sustainability, education, and leadership.
Today's guest is Gordon Hazzard, GRC Practice Lead at Wholepoint Systems. Founded in 2014, Wholepoint Systems, a ServiceNow premier partner, is new type of value added reseller to the tech industry. They are passionate about assisting customers in identifying the best new technologies for their environments and sticking with their customers throughout the entire life cycle of their investments. This means not just selling customers technology, but providing long term solutions to assist their customers in staying ahead of the rapidly changing tech landscape. Gordon brings nearly a decade of extensive experience in the consulting and implementation space, specializing in Governance, Risk and Compliance (GRC) solutions. With a track record of delivering tailored GRC solutions that not only meet but exceed client expectations, Gordon is forming an elite ServiceNow implementation team built on the dual pillars of domain expertise and technical mastery. It is their goal is to empower clients with scalable, sustainable and intuitive solutions that optimize business processes, increase transparency and reduce costs. In this episode, Gordon talks about: His journey from GRC consulting to ServiceNow Practice Lead, Wholepoint Systems' diverse ServiceNow solutions, Guiding federal agencies in ServiceNow CAM, GRC and support, How ServiceNow centralizes processes, integrates CMDB & automates for efficiency, Investing in AI to enhance GRC automation for efficiency, Hiring and growing exciting talent, and the company culture, Being a premier ServiceNow partner with holistic, client-centric solutions
“Philanthropy generally, we consider, contributing private money for public good or community good. And climate philanthropy is simply, when we are making those private contributions in ways that are going to address the climate crisis that our country and that the world is facing today. I would expand that slightly by saying that one of the trends that I'm seeing is a real interlinking of climate and nature problems and climate and nature solutions.” Heather Grady on Electric Ladies Podcast Philanthropy is being reinvented today, including what is now called “climate philanthropy.” It's in part about considering the solutions nature can provide to the climate crisis, instead of just relying on new technologies. They each have a singular purpose as well as a role in the bigger vision, and require accountability Listen to Heather Grady, Vice President and Practice Lead for Environment and Climate at Rockefeller Philanthropy Advisors, explain how they are leveraging philanthropy to help avert climate catastrophes in this fascinating conversation with Electric Ladies podcast host Joan Michelson. You'll hear: What climate philanthropy is and how it works – and how they view “risk.” How they are leveraging the new federal funding, including the Inflation Reduction Act. What they think of the oil companies, ESG (environment, social, governance) and other hot topics. Which areas Rockefeller Philanthropy Advisors focuses on and why Plus, insightful career advice …. “When women are clear that they do want to make a difference, that they want a job with purpose, that's a good thing to put in your cover letter and express on your cv. There are people who haven't worked on mission-driven organizations or companies yet. But if you've spent time, say, doing a lot of volunteer work in your community, whether it's climate or children's rights or whatever it may be, make sure that you're emphasizing that when you're applying for positions. We are really looking in my organization, and I see this increasingly, people are looking for new employees who are values-aligned and values aware.” Heather Grady on Electric Ladies podcast You'll also want to listen to: Justin Winter, Cofounder, One Earth, on “philanthro-activism”. Zainab Salbi, Cofounder of Daughters for Earth, one of the partners in One Earth – and Founder of Women to Women International and its former CEO Rosemary Atieno, Women Climate Centers International – on how they are helping women in rural Kenya grow their economies and address climate change at the same time. Natalie Jaresko, former finance minister of Ukraine – on the hidden power of ESG · Sandrine Dixson, Co-president of the Club of Rome (global leaders) – on the need for a new economic model that puts people and planet ahead of profit. Subscribe to our newsletter to receive our podcasts, blog, events and special coaching offers.. Thanks for subscribing on Apple Podcasts or iHeartRadio and leaving us a review! Follow us on Twitter @joanmichelson
“Generative AI, it's going to change the world in an incredibly positive way”, says Alex.“In the long term, I truly believe that we will elevate the role of HR because we'll be able to not only remove a lot of the friction from finding complex answers around HR policies and programs, but we'll also be able to augment our services to be able to do more.”Alex charts her career journey to falling in to consulting. “15 years ago, I'm not even sure I really understood what human resources was. How I ended up in this was focussing on how organizations manage their people and how they build relationships with their workforce. I constantly asked myself, could we make work better?”“I understood that technology and data were huge drivers in how organizations think about their people, how they make decisions about their people.”Alex gives insight in to how technology and humans can combine to make HR better. How we can use technology to deliver a more personalized experience as employee expectations continue to shift. “It's incredibly difficult to make the argument for more human resources in human resources.There are times where humans should be the main point of contact, but we should be digital first where we can so that the limited human resources we have access to can be there for those human moments like a promotion or something unfortunate, like a death in the family or even just a difficult coaching conversation.”Alex emphasizes the biggest impact embedding AI will have on business functions and the steps we can take to deploy AI effectively into our organizations. “Build off the things we're used to, things we're comfortable with things that we have already built into our spaces.My number one piece of advice would be to embrace it as an individual because it will make you feel more comfortable in the workplace setting. Use it in your personal life so that you can then better understand the applications at work and be open-minded.”Alex highlights simple AI use cases that can lead to wider organizational buy-in. "There are a number of smaller use cases that organizations can begin to embrace today. Job descriptions are a great example. Ask ChatGPT to write a job description for you, then ask it to rewrite that job description from the perspective of a cool or edgy company.”“I would never suggest that you put your internal data in any sort of open environment, but asking to write a job description for an HR Business Partner is absolutely something that you can use.”Alex discusses challenges around AI, biases and DEI. “We hear things like we've removed anything that could create any sort of bias towards one particular group or another. We know however, that, that is just beginning to scratch the surface. The real trick here is something called humans in the loop. There's no world where I would recommend using artificial intelligence that doesn't include humans in the loop.”In conclusion, Alex advises HR professionals and talent acquisition professionals to use AI to enhance our skills. “The best advice I can give is to only use generative AI to augment your area of expertise.”“We should be using the years of expertise that put us in our jobs to analyze the output from generative AI. It should never replace the areas of expertise we already have.”Connect with Alex Zea on LinkedIn or find out more about Mercer Leapgen The Insurance Coffee House Podcast is hosted by Nick Hoadley, CEO of
Nick Bermudez is the Anaplan Practice Lead at Embark Consulting. He spent time at a myriad of consulting firms in the Anaplan ecosystem before moving over to Embark to start their Anaplan practice. He joins Chad Pyke on The EPM Show today to share his journey from starting out as an SAP consultant to becoming a Master Anaplanner and Practice Lead. In this episode you will learn: → What separates an established Solution Architect from a Certified Master Anaplanner. → His approach to building a new Anaplan practice at Embark. → The unique approach to finance transformation with mid-enterprise clients. → Building a great career in EPM starts with curiosity and learn by doing. Visit all the pertinent links: cothryve.co/links
Clemens Conrad walks us through the past, present and future of electric vehicles Electric vehicles have come a long way in the last 20 years. This week Clinton is joined by EV early adopter and Practice Lead for the Future of Mobility at Vectorform Clemens Conrad. Clemens breaks down the history of EVs and how they were being developed long before many of us knew. He talks about Vectorform's innovative work with EVs and looks to the future of the industry. Links: Clemens Conrad - LinkedIn Vectorform Rivian
Today's guest is Larry Larmeu, Director, UK ServiceNow Practice Lead at Deloitte. Based in London, England, Larry is an enterprise technology transformation leader with experience on both the consulting and industry sides. This experience has given him the unique perspective of having defined strategy and led implementations in over 100 different organizations throughout his career, ranging from four employees to 400,000, in a host of different industries and geographies. An avid learner and proponent of job rotation, Larry started his career in IT support and infrastructure, eventually moving into process design and software development, along the way growing his technology and leadership skills. In his current role with Deloitte, Larry leads the overall UK strategy, sales and delivery for the UK market. He is also part of the global ServiceNow Financial Services team, leading their go to market narrative, as well as their proposition around ServiceNow Financial Services operations. In this episode, Larry talks about: discusses: How he got into the world of ServiceNow, His day-to-day role at Deloitte, An overview of the problems they solve for customers, Examples of the impact they bring to customers in Financial Services, The possibilities of Generative AI in ServiceNow, Where he sees the future of the platform evolving in the near future
When should agency owners consider selling their business? What are buyers looking for? What's the market like in 2023? Buckle up, because today's guest, Jonathan Baker has the answers. As the Practice Lead for Mergers and Acquisitions at Punctuation (formerly, David C. Baker), Jonathan knows a thing (or ten!) about what it takes to successfully close a deal in this market, and in the agency landscape overall. Interestingly, Jonathan has experience in selling his own business, having gone through the process with his brewery company that today boasts multiple locations and close to 200 employees. So, what's brewing with M&A? While it's been a challenging year for many agency owners and deal flow has slowed down massively, there will always be buyers on the market looking to complement their offering with specialized services. This episode dives into topics like positioning and specialization, the emotional side of selling your darling, and why you should continue to act as if you weren't selling even if you were in the process. Here's what Corey and Jonathan cover in this episode: The state of agency M&A this year. When agency owners should consider selling. How agency valuations are formed. What buyers are looking for and who's buying. Who should be involved from your team in M&A talks. Here are some actionable key takeaways for agency founders: If you don't have it in you to grow your business further, perhaps it's time for M&A. M&A can be a growth lever to get access to systems and perks of a larger firm. Strong positioning, client focus, and solid processes make you more attractive for M&A. A specific expertise can help get you acquired by generalist agencies. Don't share too much too early internally because things can change dramatically. The resources mentioned in this episode are: - Connect with Jonathan on LinkedIn Here - Learn About Punctuation Here - Check out the MYOB Conference Here Join us as we explore the ropes of agency M&A.