Smashing your goals with Holiday Rental Software

Attract international guests with holiday rental software.In this episode, discover how holiday rental software can help you attract guests from around the world, expanding your reach beyond local and domestic visitors. We cover essential tips for appealing to global audiences and explore strategies to enhance your booking calendar with longer stays and higher spending guests. In the Podcast Pointer, we focus on practical steps to build your guest experience by offering free extras. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/. The important bits: [00:00] - Introduction [01:02] - Attracting global guests with holiday rental software [10:25] - Podcast Pointer - Offering free extra services Key takeaways: Holiday rental software can help attract global guests by offering features that appeal to a wider audience. Ensure your website is multilingual Incorporate a reputable payment gateway to enable global audiences to make payments securely. Listing your properties on international platforms can increase your visibility. Communicate clearly and automatically to ensure your guests are confident in your company. Use your data to gather information, and make strategic decision based on the trendss you find. Next Episode: In the next episode, we’ll dive deeper into understanding how to improve guest communications.Bookster FacebookQuestions to ask in a demoFree extrasTake paymentsChannel ManagerWebsites

Support owners with holiday rental software.In this episode of Smashing Your Goals with Holiday Rental Software, we dive into a critical topic for property managers—how to effectively support your owners. From managing taxes to handling licenses and navigating a competitive market, owner needs are becoming increasingly complex. This episode will guide you through strategies to strengthen these relationships using the right tools, so you can maintain long-term partnerships and boost your profitability. The important bits: ● [00:05] Intro ● [00:35] The changing landscape of owner relationships. ● [01:15] The impact of poor owner support on long-term profitability. ● [02:45] How holiday rental software simplifies owner management. ● [12:50] Podcast Pointer – Bookster Channel Manager connection to Booking.com Key Takeaways: Complexity of owner needs: The rental industry is evolving, and property owners now face increasing challenges, including new taxes and licenses. Importance of software: Holiday rental software can address these complexities by offering automated solutions, making property management more efficient. Financial reporting: Tools that automatically generate reports can save hours of manual work, improving transparency and trust with owners. Automation for Owner Relations: Automating tasks like communication and financial updates strengthens owner satisfaction and retention. Podcast Pointer: Bookster Channel Manager connection to Booking.com: Highlighting the features of the direct connection that support holiday rental owners attract bookings through this global giant. In the next episode, we’ll explore how to stay ahead in the competitive market by using holiday rental software to streamline guest experiences and boost booking rates.Bookster FacebookQuestions to ask in a demoEmail notificationsOwner statementsOwner management

Prevent cancellations with holiday rental software.Episode Overview: In this episode of Smashing Your Goals with Holiday Rental Software, we tackle a common challenge in the rental industry—cancellations. They disrupt your operations, affect your revenue, and create last-minute stress. However, with the right holiday rental software, you can take steps to reduce cancellations, keeping your properties booked and your business thriving. The important bits: ● [01:00] Intro ● [01:51] Impact of cancellations on your business. ● [02:10] Key reasons why guests cancel. ● [02:26] Six key solutions to prevent cancellations using holiday rental software. ● [09:50] Podcast Pointer - Owner Statements Key Takeaways: Understanding Cancellations: Learn why guests cancel, the avoidable reasons, and how cancellations can disrupt your business. Enhancing Guest Experience: From booking to check-in, provide a positive experience that reassures guests they made the right choice. Clear Cancellation Policies: Offer flexibility or strict policies using software tools to reduce last-minute cancellations. Deposits & Communication: Use non-refundable deposits and automated communication to keep guests engaged and informed. Analytics & Trends: Identify high-risk periods and cancellation patterns using data analytics to adjust strategies proactively. Flexibility with Date Changes: Use software to accommodate guests who need to adjust their travel dates without losing revenue. Podcast Pointer: Owner Statements: Today, we spotlight Owner Statements from Bookster—a tool designed to simplify financial reporting for property owners. Get monthly reports on bookings, revenue, costs, and commissions automatically generated through the software. Discover how this tool can save days of manual work. Next Episode Teaser: Next time, we’ll continue the theme of supporting your owners, focusing on how to address their specific needs and enhance your business relationships.Bookster FacebookQuestions to ask in a demoOwner StatementsGuest ReviewsEmail notificationsEmail marketing

Attract bookings using videos with holiday rental software.In this episode, discover how holiday rental software can help you attract bookings using your videos. In the Podcast Pointer, take a look at the Bookster Email Automations to help you manage your guests' needs. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] - Intro ● [01:25] - Attract bookings using video ● [09:36] - Podcast Pointer - Bookster Email Automation Key takeaways ● Why should holiday rental owners use video to advertise their holiday homes? Let’s explore the key reasons. 1. Showcase your property’s best features 2. Find more potential guests by showing a different type of content 3. Videos can boost your SEO, which is how you make your website be seen by more people on places like Google and Bing. 4. Videos can build trust and credibility 5. Highlight the local experience 6. Easy to share 7. Keep up with the competition 8. If your Holiday rental software provides your website, it may be able to use videos to boost your SEO and improve bookings, by adding property information on your property listing page, and adding other videos across your website. It may be able to include videos in your email marketing too, to attract new and repeat guests. ● The Bookster Automated Emails are fixed emails that direct your guest to take action, whether it's to make a payment, pay a damage deposit, or view the property address. Next Episode After the break for the summer, the next episode will be looking at how to prevent cancellations, as part of growing your business.Bookster Email AutomationsBookster FacebookQuestions to ask in a demoBookster feature, Add videos

Manage your business by viewing your bookings, payments, damage deposits and arrivals and departures in one place with holiday rental software.In this episode, discover how holiday rental software can help you manage your business, by viewing your bookings, payments and damage deposits all in one place. In the Podcast Pointer, take a look at the Universal Rates to help you add your holiday rentals to Bookster software with less faff, and extend your rates on multiple properties all at one time. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] - Intro ● [01:02] - Manage your Business ● [10:25] - Podcast Pointer - Universal Rates Key takeaways ● Most holiday rental software let you see all your bookings in one place. You can easily check what came in overnight and get all the details you need to take action. ● Software can streamline payments processes in several ways. Some software companies automatically request payments from guests, handle the transactions through your payment gateway, and update your records. It highlights any unpaid bookings, so you know exactly who to follow up with, cutting down the tedious task of manually checking and cross-referencing payments. ● Software can request and process damage deposit payments, update your records, and even handle refunds, unless you need to keep a deposit for repairs. This level of automation significantly reduces your workload. ● For arrivals and departures, knowing which guests are coming and going and when ensures your properties are clean, maintained, and ready for the next guests. Software gives you a clear view of this schedule, lightening your mental load and keeping things running smoothly. Next Episode In the next episode we’ll be returning to look at how to attract guests.FacebookQuestions to ask in a demoUniversal RatesDashboard

Manage guests' needs using online booking calendars and cleaner tools with holiday rental software.In this episode, we cover how holiday rental software can help you manage your guests' needs using online booking calendars and cleaners tools. In the Podcast Pointer, we look at the Feefo partnership to help you attract direct bookings. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] - Intro ● [01:53] - Support your guests' needs to understand your holiday home availability using availability calendars. ● [05:05] - Support your guests' needs to arrive at a clean holiday home using cleaner tools. ● [9:01] - Podcast Pointer - Feefo Partnership for guest reviews. Key takeaways ● Holiday Rental Software will help you to manage your guests' needs: They need information about your holiday home, and when it is available. They need confidence that when they arrive your holiday home will be there,clean and ready for them. They need to know that if they need help during the stay, that someone will help them. Your business is built around guests needs, and the more you can meet your guests needs, the happier they will be, and that becomes a virtuous circle, as they leave you good reviews, and you get more bookings. 1. Holiday rental software can design and provide calendar tools for your website that show when your property is available. Each software will do this differently to some degree, but they will have the same overarching goal. 2. A lot of holiday rental software build tools to help you coordinate the cleaning of your properties with your cleaners. The complexity to which the software can achieve your guests' needs varies, but most software will have some tools in place to achieve this. ● The Bookster partnership with Feefo helps you to attract direct bookings, as Feefo, an independent company, can obtain and display your guest reviews. These can also be displayed on your Custom Website. Next Episode In the next episode we’ll be returning to look at how to manage your business needs. Bookster FacebookQuestions to ask in a demoBookster websitesFeefo partnership

Attract direct bookings using trust signals with holiday rental software.In this episode, discover how holiday rental software can help you attract direct bookings using trust signals, and we focus on two in particular, guest reviews and membership logos. In the Podcast Pointer, take a look at the Guest Area to help you manage your guests' needs. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] - Intro ● [01:02] - Attract direct bookings using trust signals ● [10:25] - Podcast Pointer - Guest Area Key takeaways ● Holiday Rental Software will help you to attract direct bookings using trust signals: 1. Trust signals include Professional photos, Quick page speed, Guest reviews, Articles about your business, Logos of memberships, Payment processor logos, a Modern looking website, Photos of your team, the History of your company, Your ethos and beliefs, your Contact information, the company Cancellation rules, Clear descriptions of your properties, Accreditations and awards, and Social media links. 2. Ask your guests to leave you a review 3. Add your reviews to your website. 4. Respond to your reviews as if your future guests are reading them. Maintain professionalism and apply great customer service - to both the good and the bad reviews. 5. Join your local association for holiday rentals. They will provide you with support and guidance. 6. Use their logo on your website to demonstrate your professionalism. ● The Bookster Guest Area provides your guests with one location for all their post booking information, as well as a place to make their final payment and securely pay for their damage deposit. Next Episode In the next episode we’ll be returning to look at how to manage your guests' needs. Bookster FacebookQuestions to ask in a demoBookster Guest AreaBookster websites

Build your brand with holiday rental software.In this episode, we cover how holiday rental software can help you build your brand using your logo, photos and property listings. In the Podcast Pointer, we look at calendar booking widgets to help you attract direct bookings. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] - Intro ● [01:02] - Build your brand ● [09:40] - Podcast Pointer Key takeaways ● Holiday Rental Software will help you to build your brand: 1. Add your logo to all email automations about your bookings. 2. Add your logo to your guest area 3. Add your logo, brand colours, gifs, images, videos into your email marketing to potential guests. 4. Instantly upload your branded photos to the channels you work with, like Airbnb. 5. Instantly upload your property listing descriptions to the channels, once you have written it in a style that matches your brand ethos. Next Episode In the next episode we’ll be returning to look at how to attract direct bookings. Bookster FacebookQuestions to ask in a demoCalendar booking widgetMarketing Channels

Earn higher revenue with holiday rental software.In this episode, we cover how holiday rental software can help you earn higher revenue using Market Data and Dynamic Pricing. In the Podcast Pointer, we look at Instant Websites, a slick and fast website option to help you attract direct bookings. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] - Intro ● [01:16] - Earning higher revenue ● [08:07] - Podcast Pointer Key takeaways ● Holiday Rental Software will help you to earn higher revenue: 1. Using Market Data. 2. Using Dynamic Pricing. Next Episode In the next episode we’ll be looking at how to build your brand. Dynamic PricingMarket Summary DataBookster FacebookQuestions to ask in a demo

Communicate with booked guests with holiday rental software. 11l6TbMPtiWcCBZJXgvA11l6TbMPtiWcCBZJXgvA In this episode, we cover how holiday rental software can help you communicate with your guests. In the Podcast Pointer, we look at the Add-On tool that helps you sell additional goods and services to your guests. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] - Intro ● [01:03] - Communication ● [08:07] - Podcast Pointer Key takeaways ● Holiday Rental Software will help you to communicate in four different ways: 1. Advertising to attract guests. Huge topic. 2. Communication with people who are interested in your holiday home but have some questions. 3. Communication with booked guests, and this can be before or after arrival at your holiday home. 4. Communication with those past guests to attract repeat bookings. ● You need to send functional communications, like requesting and confirming payment and damage deposit. And relationship building and experience building communications, like sharing information about the local area, and offering support for during the guest stay. ● Holilday rental software can help, from fixed uneditable emails, to fully editable and flexible emails. ● The emails that you choose should reflect how you want to run your business, and take into account the advantages and disadvantages of each option. ● Track what guests ask and when they ask it. When you see a trend, then get in there first. Actively send that information to your guests in your emails, and add it to your social media posts and website too. ● Offering add-ons can help you stand apart from your competitors to attract new bookings, earn higher revenue, and provide a better experience for your guests. Next Episode In the next episode we’ll be looking at how to earn higher revenue. Questions to ask in a demoBookster FacebookBookster Add On and Extra Services tool

Attract direct bookings with holiday rental software. 11l6TbMPtiWcCBZJXgvA11l6TbMPtiWcCBZJXgvA In this episode, we cover how holiday rental software can help you attract repeat direct bookings through a slick bookings process. In the Podcast Pointer, we look at the Quotes tool designed to help you attract bookings in a professional style. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] Intro ● [01:02] Attracting Direct Bookings ● [09:00] Podcast Pointer - Quote bookings Key takeaways ● Attracting direct bookings is hard. ● One way to improve direct bookings is to look at your bookings process. These are the steps your guests take from the moment they click the Book Now button, to the moment the booking is confirmed. ● Your booking process needs to be slick, professional, and fast, so you don't lose potential guests who get bored or distracted along the way. ● Research other companies and your own to see what the buying process, or booking process looks like. Go on that journey as if you are a guest booking with you, and discover how easy it is, especially on a mobile device. ● Talk with your property management software to look at their booking process, and ask why they have created it the way they have. ● Quote bookings are a professional way to attract bookings, by sending enquirers with information about your property the dates they want to book, the price, and a link to make a payment. It will block the dates in your calendar for a specified time of your choice, so no one else can book those dates. Next Episode In the next episode we'll cover how holiday rental software can help with communicating with guests to keep your guests happy, whilst reducing your workload.Bookster FacebookSoftware Demo QuestionsQuote bookingsBook Now buttons

Attract repeat guests with holiday rental software.In this episode, we cover how holiday rental software can help you attract repeat guest bookings by using the Promotional Code. In the Podcast Pointer, we look at the Uplift tool designed to help you earn the revenue you want plus a % more to pay the channel fees. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] Intro ● [01:13] Intro to incentives ● [08:52] Podcast Pointer - Uplift ● [10:59] Ending Key takeaways ● Sometimes the way to attract repeat guests is to provide them with a sweetener, to show how much you appreciate their custom. ● By attracting a repeat guest to book on your website, you’re saving up to 15% on channel fees on channels like Airbnb and Booking.com. ● Your PMS can help you with this, through a tool that creates special codes for your guests to encourage them to return. ● Create a financial discount for the stay, either a fixed cost or a % ● Offer a free additional extra, eg a free breakfast on the first day, or a free farm visit ● Offer a discounted additional extra, eg a discounted Airport collection, or discounted breakfast at a local cafe. ● The Uplift tool helps you to earn the revenue you want eg £100, but increases rates by a % on certain channels, covering the channel fee without affecting your desired revenue. Next Episode In the next episode we'll cover how holiday rental software can help with attracting direct bookings.Software demo questionsCommon questions about ChannelsPromos and discountsOffer extra servicesBookster facebookBookster website

Get more bookings through your channel with holiday rental softwareIn this episode, we cover how holiday rental software can help you attract guest bookings through your connection with channels like Airbnb. In the Podcast Pointer, we look at the Yield Management tool designed to help you attract last minute bookings. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] Intro ● [01:14] Channel names ● [02:23] Getting started with channel ● [03:52] How software communicates with channels ● [06:20] Support with setting up and maintaining your channels ● [07:38] Regular updates on your channels ● [10:01] Yield Management tool ● [10:59] Ending Key takeaways ● There are a lot of different names for the place online where a guest can make a booking for your property, eg Airbnb. At Bookster we call them channels, but you may also hear Online Travel Agents, or OTAs, web based marketplaces, platforms, portals or websites. ● Holiday Rental Software will help you be seen by more guests by maximising the impact of your listings on channels. ● Many holiday rental owners start with Airbnb because it has been designed to be easy to manage, and user friendly for property owners and guests. ● When you work with multiple channels and your own website it helps to connect them together. A holiday rental software can provide these tools so your channels communicate with each other about new bookings, even when you're sleeping. ● Your holiday rental software can provide you with human and online support to maximise your booking results and guest satisfaction. ● Your holiday rental software can help you make regular updates to your listings, which will help you be seen by more potential guests. ● Yield Management helps you encourage last minute bookings when you still have availability, by making these dates more financially attractive to late booking guests. Next Episode In the next episode we'll cover how holiday rental software can help with attracting repeat guests.Bookster websiteBookster FacebookYield ManagementQuestions to ask in a holiday rental software demo

Maximise the impact of your photos with holiday rental software.In this episode, we cover how holiday rental software can help you maximise the impact of the photos of your property and nearby area. In the Podcast Pointer, we look at the tool designed to help you store and share your property registration number and expiry date, and how this tool will save you time. For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/ The important bits ● [00:00] - Intro ● [03:47] - Photo sharing ● [06:26] - Photo quality assessment ● [06:26] Photo naming, descriptions and tags ● [06:26] Photo compression ● [06:26] Licence registration number tool ● [06:26] Ending Key takeaways ● Holiday Rental Software will share your photos with your connected website and channels. This will happen when you first upload your photos, but also when you update photos. ● Holiday Rental Software checks the quality of your photos, and compares it to the quality demanded by the channels like Airbnb. ● Holiday Rental Software gives the ability to give each of your photos a name, a description and a tag, such as Living Room. Each of these bits of data is shared instantly with the channels, and they use the data to display your holiday rental to more potential guests. ● Holiday Rental Software can compress your photos before sharing on your connected website, to ensure that your photos look great, without compromising on page speed. ● A Licence registration number tool provides a place where you can add your Licence or registration number and the date of expiry. It shares this in the channels and your own website. It can indicate the time of Licence expiration, and share the updated information with the channels and on your website. Next Episode In the next episode we'll cover how holiday rental software can help with attracting guests through channels like Airbnb.Bookster websiteQuestions to ask in a holiday rental software demoBookster facebookStore licence numbers and safety certificates

Why you should listen to this podcast for holiday rentalsSmashing your goals with holiday rental software is an educational yet fun look at how software can help holiday rental owners and managers. You'll have bi-weekly updates on how to smash your goals, with actionable tips on using software to make a difference in your business.www.booksterhq.com