Podcasts about Dynamic pricing

Video version of this episode is here TakeawaysAgentic AI is set to revolutionize retail by enabling seamless transactions within chat interfaces.The integration of AI in shopping is becoming more prevalent, with major retailers like Etsy and Shopify leading the way.Consumer trust in AI-driven shopping experiences is crucial for widespread adoption.The future of shopping will likely involve personalized agents that cater to individual preferences and needs.AI can enhance the shopping experience by providing tailored recommendations and price comparisons.Drones and advanced delivery systems are emerging as viable options for last-mile logistics.The distinction between GenAI and agentic AI is significant, with the latter capable of executing actions based on user input.Retailers may need to adapt their strategies as AI changes consumer behavior and expectations.The upcoming holiday season is expected to see a surge in agentic shopping as consumers seek value and convenience.Trust and security will be paramount as consumers share personal information with AI shopping agents. Chapters00:00 The Rise of Agentic AI in Commerce03:39 Consumer Behavior and AI Shopping Dynamics05:43 Retailer Integration and Market Competition08:21 Logistics and Delivery Innovations11:05 Understanding Agentic AI vs. GenAI13:27 Personal Shopping Agents and Future Trends16:00 The Role of IoT in Shopping18:11 Dynamic Pricing and Consumer Trust20:54 The Future of Shopping and Consumer Experience

Today I want to introduce a bold idea. I want you to block THREE – big negative thoughts - before we get started… The first is - This is the way we have always done it The Second is - Fear of the unknown And the third negative I want you to put down is - worrying about what “THEY” will say… Can you do it… Let's Find Out…

In “Beyond the Rate: Why Accuracy, Transparency and Context Matter”, Joe Lynch and Dawn Salvucci-Favier, President of Triumph, discuss how accuracy, transparency, and network connectivity are the new drivers for precision and confidence in the logistics industry. About Dawn Favier Dawn Salvucci-Favier serves as President of Triumph's Intelligence segment following the acquisition of Greenscreens.ai in May 2025. She brings more than 30 years of leadership experience in transportation management and logistics technology. Prior to joining Triumph, Ms. Salvucci-Favier served as Chief Executive Officer and Chief Product Officer of Greenscreens.ai, a dynamic pricing infrastructure solution for the logistics industry. Throughout her career, she has led global product strategy and management at several major transportation management system (TMS) providers, including Manugistics, JDA Software, Shippers Commonwealth, RedPrairie (now Blue Yonder), and 3Gtms. In these roles, Ms. Salvucci-Favier developed and executed strategies that delivered industry-leading technology solutions to the logistics market. Earlier in her career, Ms. Salvucci-Favier held leadership roles in logistics operations, including Director of Logistics Services at NFI Interactive Logistics. She began her career in inbound transportation management at Staples, Inc. and The TJX Companies. About Triumph Triumph is a financial and technology company specializing in payments, factoring, intelligence, and banking. The company is pioneering innovative solutions within the transportation industry, delivering unmatched precision, secure and transparent transactions, and enhanced working capital to its customers through the Triumph brand. Driven by the Triumph Network—a platform dedicated to modernizing and simplifying freight transactions—Triumph empowers its customers to Transact Confidently. Key Takeaways: Beyond the Rate: Why Accuracy, Transparency and Context Matter In “Beyond the Rate: Why Accuracy, Transparency and Context Matter”, Joe Lynch and Dawn Salvucci-Favier, President of Triumph, discuss how accuracy, transparency, and network connectivity are the new drivers for precision and confidence in the logistics industry. The Convergence of Finance and Intelligence: The acquisition of dynamic pricing infrastructure expert Greenscreens.ai by the financial and technology company Triumph highlights a critical shift: the future of transportation is driven by combining secure financial transactions with AI-powered market intelligence for unmatched precision. Accuracy is the New Rate: Relying on static or historical rates is no longer sufficient. Accuracy in pricing requires a real-time, dynamic pricing infrastructure (Greenscreens.ai's specialty) to minimize risk, ensure profitability, and provide a true competitive advantage "Beyond the Rate." Transparency Builds Trust (and Capital): As emphasized by the Triumph Network, Transparency in freight transactions—through secure and precise operations—is essential. This level of clarity fosters trust among partners and directly results in enhanced working capital for customers. The Power of 30-Year Experience: Dawn Salvucci-Favier's three decades of leadership across major Transportation Management System (TMS) providers (like JDA, Blue Yonder, and 3Gtms) and logistics operations provide the unique operational perspective needed to build technology that truly solves the industry's biggest pain points. 'Contacts' is Now 'Network': The traditional value of personal Contacts is being amplified by robust digital networks. The Triumph Network exemplifies this evolution, acting as the essential platform to modernize and simplify the complex interactions and transactions between all parties in the freight ecosystem. Technology Must Deliver Financial Outcomes: Dawn's career trajectory, from logistics operations to leading product strategy, underscores that successful logistics technology must move beyond simple workflow management and deliver concrete financial benefits, such as better pricing precision and optimized working capital. The Holistic Differentiator: The ultimate competitive edge is no longer achieved by focusing on a single metric (like the lowest rate). It is the strategic and integrated combination of technological Accuracy, financial Transparency, and deep industry Contacts (human and digital) that allows companies to "Transact Confidently." Learn More About Beyond the Rate: Why Accuracy, Transparency and Context Matter Dawn Salvucci-Favier | Linkedin Triumph | Linkedin The latest announcement of Triumph's Intelligence offering Triumph Financial to Acquire Greenscreens.ai What is Dynamic Pricing with Dawn Salvucci Favier Faster, Better Freight Quotes with Dawn Salvucci-Favier The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Paul Marden heads to the AVEA conference in front of a LIVE audience to find out why gift shops are such an important part of the attraction mix. Joining him is Jennifer Kennedy, Retail Consultant, JK Consulting and Michael Dolan, MD of Shamrock Gift Company. They discuss why your gift shop is an integral part of your brand and why it needs to be just as good as the experience you have on offer. This coinsides with the launch of our brand new playbook: ‘The Retail Ready Guide To Going Beyond The Gift Shop', where you can find out exactly how to improve your online offering to take your ecommerce to the next level. Download your FREE copy here:  https://pages.crowdconvert.co.uk/skip-the-queue-playbookBut that's not all. Paul walks the conference floor and speaks to:Susanne Reid, CEO of Christchurch Cathedral Dublin, on how they are celebrating their millennium anniversary - 1000 years!Charles Coyle, Managing Director, Emerald Park, on how they are bringing AI integrations to enhance their booking processesRay Dempsey, General Manager of The Old Jamerson Distillery on how they offering more accessible touring optionsIt's a mega episode and one you'll not want to miss. Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn. Show references:  Jennifer Kennedy — Founder, JK Consultinghttps://jkconsultingnyc.com/https://www.linkedin.com/in/jennifer-kennedy-aba75712/Michael Dolan — Managing Director, Shamrock Gift Companyhttps://www.shamrockgiftcompany.com/Catherine Toolan — Managing Director, Guinness Storehouse & Global Head of Brand Homes, Diageohttp://diageo.comhttps://www.linkedin.com/in/catherinetoolan/Máirín Walsh — Operations Manager, Waterford Museumhttps://www.waterfordtreasures.com/Dean Kelly — Photography & Visitor Experience Specialist https://www.wearephotoexperience.com/https://www.linkedin.com/in/dean-kelly-1259a316/Charles Coyle — Managing Director, Emerald Parkhttps://www.emeraldpark.ieSusanne Reid — CEO, Christ Church Cathedral Dublinhttp://www.christchurchcathedral.iehttps://www.linkedin.com/in/susannereid/Ray Dempsey — General Manager, Jameson Distilleryhttps://www.jamesonwhiskey.com/en-ie/visit-our-distilleries/jameson-bow-street-distillery-tour/https://www.linkedin.com/in/ray-dempsey-37a8665a/ Transcription: Paul Marden: Welcome to Skip the Queue, the podcast that tells the stories behind the world's best attractions and the amazing people that work in them. In today's episode, I'm at the AVEA 2025 conference in Waterford, Ireland, and we're talking about gift shop best practices. With Jennifer Kennedy from JK Consulting, a tourism and retail consultancy. And Jennifer led retail at Guinness Storehouse for more years than she would care to mention, I think. And we're also here with Michael Dolan, MD of Shamrock Gift Company, who has brought along the most amazing array of gift shop merchandise, which I'm sure we'll get into talking a little something about later on. And I've also got an amazing live audience. Say hello, everybody.Everyone: Hello.Paul Marden: There we go. So we always start with icebreaker that I don't prepare the two of you. Now this is probably a very unfair question for the pair of you, actually. What's the quirkiest souvenir you've ever bought? I can think of those little, the ones that you get in Spain are the little pooping santas.Jennifer  Kennedy: I have a thing for Christmas decorations when I go on travel, so for me, there always tends to be something around having a little decoration on my tree every year. That if I've had one or two holidays or I've been away, that has some little thing that comes back that ends up on the tree of Christmas. I have a lovely little lemon from Amalfi that's a Christmas decoration, and so you know, so a little kind of quirky things like that.Paul Marden: Michael, what about you? Michael  Dolan: One of our designers who will remain nameless? She has a thing about poo. So everyone brings her back to some poo relation. Paul Marden: Sadly, there's quite a lot of that around at the moment, isn't there? That's a bit disappointing. First question then, what's the point of a gift shop? If I put that in a more eloquent way, why are gift shops such an important part of the attraction mix?Jennifer  Kennedy: Okay, it was from my point of view, the gift shop in an attraction or a destination is the ultimate touch point that the brand has to leave a lasting memory when visitors go away. So for me, they're intrinsically important in the complete 360 of how your brand shows up— as a destination or an attraction. And without a really good gift shop and really good product to take away from it, you're letting your brand down. And it's an integral piece that people can share. From a marketing point of view, every piece of your own product that's been developed, that's taken away to any part of the world can sit in someone's kitchen. It can be in multiple forms. It can be a fridge magnet. It could be a tea towel. It could be anything. But it's a connection to your brand and the home that they visited when they chose to be wherever they're visiting. So for me, I'm very passionate about the fact that your gift shop should be as good as everything else your experience has to offer. So that's my view on it. Michael  Dolan: Sometimes it's neglected when people create a new visitor attraction. They don't put enough time into the retail element. I think that's changing, and a very good example of that would be Game of Thrones in Banbridge. We worked with them for two years developing the range, but also the shop. So the shop reflects the... I actually think the shop is the best part of the whole experience. But the shop reflects the actual whole experience.  Jennifer  Kennedy: The teaming.Michael  Dolan: The teaming. So you have banners throughout the shop, the music, the lighting, it looks like a dungeon. All the display stands have swords in them, reflecting the theme of the entrance.Jennifer  Kennedy: Yeah, it's a good example of how a brand like that has incorporated the full essence and theme of why they exist into their physical retail space.Paul Marden: They definitely loosened a few pounds out of my pocket. Michael  Dolan: Another good example is Titanic Belfast. So they spent 80 million on that visitor attraction, which was opened in 2012, but they forgot about the shop. So the architect who designed the building designed the shop that looked like something out of the Tate Gallery. Yeah, and we went and said, 'This shop is not functional; it won't work for our type of product.' They said, 'We don't have anything in the budget to redevelop the shop.' So we paid a Dublin architect to redesign the shop. So the shop you have today, that design was paid for by Shamrock Gift Company. And if you've been in the shop, it's all brass, wood, ropes. So it's an integral part of the overall experience. But unfortunately... you can miss the shop on the way out.Paul Marden: Yeah, it is very easy to walk out the building and not engage in the shop itself. It's a bit like a dessert for a meal, isn't it? The meal's not complete if you've not had a dessert. And I think the gift shop experience is a little bit like that. The trip to the experience isn't finished.  If you haven't exited through the gate. Michael  Dolan: But it's the lasting memories that people bring back to the office in New York, put the mug on the table to remind people of when they're in Belfast or Dublin to go to. You know, storehouse or Titanic. So those last impressions are indelibly, you know, set.Paul Marden: So we've already said the positioning of the shop then is super important, how it feels, but product is super important, isn't it? What product you fill into the shop is a make or break experience? How do you go about curating the right product? Michael  Dolan: Most important is authenticity. You know, it has to be relevant to the visitor attraction. So it's not a question of just banging out a few key rings and magnets. So I brought you along some samples there. So we're doing two new ranges, one for Titanic and one for the Royal Yacht Britannia, and they're totally different. But reflect the personality of each attraction.Paul Marden: Absolutely.Michael  Dolan: I mean, a good example, we worked together or collaborated together on many, many projects in Guinness. But we also worked in St. Patrick's Cathedral.Jennifer  Kennedy: Yeah.Michael  Dolan: You were the consultant.Jennifer  Kennedy: Yeah, yeah. So I suppose, again, from the product point of view. Yeah, if you can root product in why the experience exists. So in that example, a cathedral is a great example of how you can create really great product by utilising. Well, the main reason people are there is because this amazing building exists and the historic elements of it. So I suppose to make it real, some examples of products that connected with the audience in that environment are things like a little stone coaster. But the stone coaster is a replica of the floor you're standing on. So I suppose the other balance in attractions is realistic price points and realistic products. So there's no point in creating a range of products that's outside the price point of what your visitors are prepared to pay. So it's that fine balance of creating product that connects with them, which is, I'm using the cathedral as an example because you've got architraves, you've got stained glass windows, you've got stunning tiles. So all the elements of the fabric of that building. Can be utilised to create really beautiful products, but castles, you know, cathedrals, all of those sorts of spaces.Jennifer  Kennedy: When we start talking about product, always we go to, 'why are we here?' And also the storytelling elements. There's some beautiful stories that can, I can give you another really great example of a product that was created for another cathedral, which was... So in cathedral spaces, there's all these stunning doors that run the whole way through, like they're spectacular; they're like pieces of art in their own right. And every one of them has a very unique ornate key that unlocks each door. So one of the products that did one of the cathedrals was we wanted to create a ring of brass keys with replicas of all the keys in the cathedral. But as we were progressing, we forgot at the start— it was like we forgot to tell them to scale them down. They weren't the same size as all the keys in the cathedral. So it was a very intrinsically specific gift to this particular cathedral. And it's been used ever since as kind of the special gift they give to people who come to visit from all over the world. They get quite emotional about this particular gift because it's like this is the actual replica of all the keys to all the doors in the cathedral.Jennifer  Kennedy: So it's a product that's completely born. It can never be replicated anywhere else. And it's completely unique to that particular space. And I think that's the power of, for me, that's what authenticity feels and looks like in these environments. It has to be connected to the fabric of why you exist.Paul Marden: Yeah, so I was at Big Pit in Wales six months ago, I think it was. Museums Wales are redeveloping all of their gift shops and they are going through exactly that process that you're talking about, but bringing it back to the place itself because all, I think, it's six of their museums, the gift shops had much the same set of product. They described it as, you know, you were just walking into a generic Welsh gift shop with the dressed lady.Jennifer  Kennedy: And it's hard— like it really takes an awful lot of work— like it doesn't just happen, like you really have to put a lot of thought and planning into what our product should and could look like. And then, when you've aligned on with the team of people managing and running these businesses, that this is the direction you want to take, then it's the operational element of it. It's about sourcing, MOQs, and price, and all of that stuff that comes into it. Minimum order quantities.Michael  Dolan: That's where we come in. So, you know, we met Jennifer in St. Patrick's and we met Liz then, we met the Dean. So we really sat around and talked about what were the most important elements in the cathedral that we wanted to celebrate in product.Michael  Dolan: And St. Patrick obviously was the obvious number one element. Then they have a harp stained glass window. And then they have a shamrock version of that as well. So they were the three elements that we hit on. You know, it took a year to put those three ranges together. So we would have started out with our concept drawings, which we presented to the team in St. Patrick's. They would have approved them. Then we would have talked to them about the size of the range and what products we were looking at. So then we would have done the artwork for those separate ranges, brought them back in to get them approved, go to sampling, bring the samples back in, then sit down and talk about pricing, minimum order quantities, delivery times.Michael  Dolan: So the sample, you know, so that all goes out to order and then it arrives in about four or five months later into our warehouse. So we carry all the risk. We design everything, we source it, make sure that it's safely made, all the tests are confirmed that the products are good. In conformity with all EU legislation. It'll be in our warehouse and then it's called off the weekly basis. So we carry, we do everything.  So one stop shop. Paul Marden: So the traction isn't even sitting on stock that they've invested in. We know what we're doing and we're quite happy to carry the risk. So one of the things we were talking about just before we started the episode was the challenges of sourcing locally. It's really important, isn't it? But it can be challenging to do that.Jennifer  Kennedy: It can. And, you know, but I would say in recent years, there's a lot more creators and makers have come to the fore after COVID. So in kind of more... Specifically, kind of artisan kind of product types. So things like candles are a great example where, you know, now you can find great candle makers all over Ireland with, you know, small minimum quantity requirements. And also they can bespoke or tailor it to your brand. So if you're a museum or if you're a, again, whatever the nature of your brand is, a national store or whatever, you can have a small batch made. Which lets you have something that has provenance. And here it's Irish made, it's Irish owned. And then there's some, you know, it just it gives you an opportunity.Jennifer  Kennedy: Unfortunately, we're never going to be in a position where we can source everything we want in Ireland. It just isn't realistic. And commercially, it's not viable. As much as you can, you should try and connect with the makers and creators that they are available and see if small batches are available. And they're beautiful to have within your gift store, but they also have to be the balance of other commercial products that will have to be sourced outside of Ireland will also have to play a significant role as well.Máirín Walsh: I think there needs to be a good price point as well. Like, you know, we find that in our museum, that, you know, if something is above 20, 25 euro, the customer has to kind of really think about purchasing it, where if it's 20 euro or under, you know, it's...Michael  Dolan: More of an input item, yeah.Máirín Walsh: Yes, exactly, yeah.Paul Marden: And so when it's over that price point, that's when you need to be sourcing locally again. Máirín Walsh: It's a harder sell. You're kind of maybe explaining a bit more to them and trying to get them to purchase it. You know, they have to think about it.Jennifer  Kennedy: But it's also good for the storytelling elements as well because it helps you engage. So I've often found as well that even train the teams and the customer service. It's actually a lovely space to have, to be able to use it as part of storytelling that we have this locally made or it's made in Cork or wherever it's coming from, that it's Irish made.Máirín Walsh: We have, what have we got? We've kind of got scarves and that and we have local— we had candles a few years ago actually. I think they were made or... up the country or whatever. But anyway, it was at Reginald's Tower and there were different kinds of candles of different attractions around and they really connected with your audience.Michael  Dolan: So 20% of our turnover would be food and all that is made in Ireland. Virtually all of that is sourced locally here in Ireland. And that's a very important part of our overall product portfolio and growing as well.Paul Marden: Is it important to serve different audiences with the right product? So I'm thinking... Making sure that there's pocket money items in there for kids, because often when they come to a museum or attraction, it's their first time they ever get to spend their own money on a transaction. Yeah, that would be their first memory of shopping. So giving them what they need, but at the same time having that 25 euro and over price point. To have a real set piece item is?Jennifer  Kennedy: I would say that's very specific to the brand. Paul Marden: Really? Jennifer  Kennedy: Yes, because some brands can't actually sell products or shouldn't be selling products to children. Paul Marden: Really? I'm looking at the Guinness items at the end of the table.Jennifer  Kennedy: So it depends on the brand. So obviously, in many of the destinations around Ireland, some of them are quite heavily family-oriented. And absolutely in those environments where you've got gardens, playgrounds or theme parks. Absolutely. You have to have that range of product that's very much tailored to young families and children. In other environments, not necessarily. But you still need to have a range that appeals to the masses. Because you will have visitors from all walks of life and with all perspectives. So it's more about having something. I'm going to keep bringing it back to it. It's specific to why this brand is here. And if you can create product within a fair price point, and Mairin is absolutely right. The balance of how much your products cost to the consumer will make or break how your retail performs. And in most destinations, what you're actually aiming to do is basket size. You want them to go away with three, four, five products from you, not necessarily one.Jennifer  Kennedy: Because if you think about it, that's more beneficial for the brand. I mean, most people are buying for gifting purposes. They're bringing things back to multiple people. So, if I'm able to pick up a nice candle and it's eight or 10 euros, well, I might buy three of them if it's a beautiful candle in a nice package. Whereas, if I went in and the only option available to me was a 35-euro candle, I probably might buy that, but I'm only buying one product. And I'm only giving that to either myself or one other person. Whereas, if you can create a range that's a good price, but it's also appealing and very connected to why they came to visit you in the first place, then that's a much more powerful, for the brand point of view, that's a much more... Powerful purchasing options are available to have a basket size that's growing.Michael  Dolan: We worked together in the National Stud in Kildare, so we did a great kids range of stationery, which worked really well. We've just done a new range for the GAA museum, all stationery-related, because they get a lot of kids. Again, we would have collaborated on that.Jennifer  Kennedy: And actually, the natural studs are a really nice example as well, because from even a textile point of view, you can lean into equine as the, so you can do beautiful products with ponies and horses. Yeah. You know, so again, some brands make it very, it's easy to see the path that you can take with product. And then others are, you know, you have to think harder. It's a little bit more challenging. So, and particularly for cultural and heritage sites, then that really has to be grounded in what are the collections, what is on offer in these sites, in these museums, in these heritage sites, and really start to unravel the stories that you can turn into product.Paul Marden: But a product isn't enough, is it?Jennifer  Kennedy: Absolutely not.Paul Marden: Set making, merchandising, storytelling, they all engage the customer, don't they?Jennifer  Kennedy: 100%.Paul Marden: Where have you seen that being done well in Ireland?Michael  Dolan: Get a store is the preeminent example, I would think. I mean, it's a stunning shop. Have you met Catherine too? Paul Marden: No, not yet. Lovely to meet you, Catherine.  Michael  Dolan: Catherine is in charge of getting the stories. Paul Marden: Okay. Any other examples that aren't, maybe, sat at the table? Game of Thrones is a really good example and Titanic.Michael  Dolan: Game of Thrones.  I think Titanic's good. The new shop in Trinity College is very strong, I think. So it's a temporary digital exhibition while they're revamping the library. They've done an excellent job in creating a wonderful new shop, even on a temporary basis.Jennifer  Kennedy: I would say Crowe Park as well. The GAA museum there has undergone a full refurbishment and it's very tailored towards their audience. So they're very, it's high volume, very specific to their... And the look and feel is very much in keeping with the nature of the reason why people go to Crowe Park. I would say the Irish National Asteroid as well. And Colmar Abbey, Cliffs of Moher. We've got some really great offers all over the island of Ireland.Paul Marden: Yeah, absolutely. I was at W5 recently in Belfast and I think that is a brilliant example of what a Science Centre gift shop could be like. Because often there will be the kind of generic stuff that you'll see in any attraction— a notebook with rubber and a pencil— but they also had lots of, there were lots of science-led toys and engineering-led toys, so they had... big Lego section. It was like going into a proper toy shop. It was just a really impressive gift shop that you could imagine engaging a kid.Catherine Toolan: And if I could come in there for an example outside of Ireland, you've got the House of Lego in Billund. I don't know if anybody has been there, but they've got a customised range, which is only available. Really? Yes, and it's so special. They've got a really unique building, so the Lego set is in the shape of the building. They've got their original dock. But the retail store in that space, it's very geared towards children as Lego is, but also imagination play. So they've done a brilliant job on looking at, you know, the texture of their product, the colour of their product. And whilst it's usually geared to children, it's also geared to adult lovers of Lego. So it's beautiful. Huge tech as well. They've incredible RFID wristbands, which you get from your ticket at the beginning of the experience. So all of your photo ops and everything you can download from the RFID wristband. Very cool.Jennifer  Kennedy: Actually, I would say it's probably from a tech point of view, one of the best attractions I've been to in recent years. Like, it's phenomenal. I remember going there the year it opened first because it was fascinating. I have two boys who are absolutely Lego nuts. And I just— we went to the home of LEGO in Billund when it opened that year and I just was blown away. I had never experienced, and I go to experiences everywhere, but I've never, from a tech point of view and a brand engagement perspective, understood the nature, the type of product that they deliver. For me, it's, like I said, I tell everyone to go to Billund. Paul Marden: Really? We've got such amazing jobs, haven't we? However, as you're both talking, I'm thinking you're a bit like me. You don't get to go and enjoy the experience for the experience's own sake because you're looking at what everybody's doing.Jennifer  Kennedy: But can I actually just add to that? There's another one in the Swarovski Crystal in Austria.Paul Marden: Really?Jennifer  Kennedy: That is phenomenal. And in terms of their retail space, it's like, I like a bit of sparkle, so I'm not going to lie. It was like walking into heaven. And their retail offering there is world-class in that store. And the whole brand experience from start to finish, which is what you're always trying to achieve. It's the full 360 of full immersion. You're literally standing inside a giant crystal. It's like being in a dream. Right. A crystal, sparkly dream from start to finish. And then, every year, they partner and collaborate with whoever— designers, musicians, whoever's iconic or, you know, very... present in that year or whatever. And they do these wonderful collaborations and partnerships with artists, designers, you name it.Paul Marden: Sorry, Catherine, there you go.Catherine Toolan: Thank you very much. It's on my list of places to go, but I do know the team there and what they're also doing is looking at the premiumization. So they close their retail store for high net worth individuals to come in and buy unique and special pieces. You know, they use their core experience for the daytime. And we all talk about the challenges. I know, Tom, you talk about this, you know, how do you scale up visitor experience when you're at capacity and still make sure you've a brilliant net promoter score and that the experience of the customer is fantastic. So that is about sweating the acid and you know it's that good, better, best. You know they have something for everybody but they have that halo effect as well.  So it's really cool.Paul Marden: Wow. Thank you. I'm a bit of a geek. I love a bit of technology. What do you think technology is doing to the gift shop experience? Are there new technologies that are coming along that are going to fundamentally change the way the gift shop experience works?Jennifer  Kennedy: I think that's rooted in the overall experience. So I don't think it's a separate piece. I think there's loads of things out there now where you can, you know, virtual mirrors have been around for years and all these other really interesting. The whole gamification piece, if you're in an amazing experience and you're getting prompts and things to move an offer today, but so that's that's been around for quite some time. I'm not sure that it's been fully utilised yet across the board, especially in I would say there's a way to go in how it influences the stores in Ireland in attractions at the moment. There'll be only a handful who I'd say are using technology, mainly digital screens, is what I'm experiencing and seeing generally. And then, if there is a big attraction, some sort of prompts throughout that and how you're communicating digitally through the whole experience to get people back into the retail space. Paul Marden: Yeah, I can imagine using tech to be able to prompt somebody at the quiet times of the gift shop. Michael  Dolan: Yeah, also Guinness now you can order a pint glass with your own message on it in advance. It's ready for you when you finish your tour. You go to a locker and you just open the locker and you walk out with your glass. Catherine Toolan: Could I just say, though, that you just don't open a locker like it's actually lockers? There's a lot of customisation to the lockers because the idea came from the original Parcel Motel. So the locker is actually you key in a code and then when you open the customised locker, there's a Guinness quote inside it and your personalised glass is inside it. And the amount of customers and guests that we get to say, could we lock the door again? We want to actually open it and have that. whole experience so you know that's where I think in you know and one of the questions that would be really interesting to talk about is you know, what about self-scanning and you know, the idea of checkouts that are not having the human connection. Is that a thing that will work when you've got real experiences? I don't know. But we know that the personalisation of the engraved glasses and how we've custom designed the lockers— not to just be set of lockers— has made that difference. So they're very unique, they're colourful, they're very Guinnessified. And of course, the little personal quote that you get when you open the locker from our archives, make that a retail experience that's elevated. Paul Marden: Wow.Jennifer  Kennedy: But I would also say to your point on that, that the actual, the real magic is also in the people, in the destinations, because it's not like gift shops and destinations and experiences. They're not like high street and they shouldn't be. It should be a very different experience that people are having when they've paid to come and participate with you in your destination. So I actually think technology inevitably plays a role and it's a support and it will create lovely quirks and unusual little elements throughout the years.Paul Marden: I think personalisation is great.  Jennifer  Kennedy: And personalisation, absolutely. But the actual, like I would be quite against the idea of automating checkout and payouts in gift shops, in destinations, because for me... That takes away the whole essence of the final touch point is actually whoever's talked to you when you did that transaction and whoever said goodbye or asked how your experience was or did you enjoy yourself? So those you can't you can't replace that with without a human personal touch. So for me, that's intrinsically important, that it has to be retained, that the personal touch is always there for the goodbye.Dean Kelly: I'm very happy that you brought up the human touch. I'm a photo company, I do pictures. And all the time when we're talking to operators, they're like, 'Can we make it self-serve? Can we get rid of the staffing costs?' I'm like, 'I'm a photographer. Photographers take pictures of people. We need each other to engage, react, and put the groups together. No, we don't want the staff costs. But I'm like, it's not about the staff costs. It's about the customer's experience. So all day long, our challenge is, more so in the UK now, because we operate in the UK, and everybody over there is very, we don't want the staff.' And I think, if you lose the staff engagement, especially taking a picture, you lose the memory and you lose the moment. And photographers have a really good job to do, a very interesting job, is where to capture people together. And if you lose that person— touch point of getting the togetherness— You just have people touching the screen, which they might as well be on their phone.Paul Marden: And the photo won't look as good, will it? Anybody could take a photo, but it takes a photographer to make people look like they're engaged and happy and in the moment.Dean Kelly: Yeah, exactly, and a couple of other points that you mentioned— with the brand, personalisation, gamification, all that kind of cool, juicy stuff, all the retail stuff, people going home with the memory, the moment, all that stuff's cool, but nobody mentioned photos until Cashin, you mentioned photos. We've had a long conversation with photos for a long time, and we'll probably be still chatting for another long time as well. But photography is a super, super retail revenue stream. But it's not about the revenue, it's about the moment and the magic. Jennifer  Kennedy: Yeah, you're capturing the magic. Dean Kelly: Capturing it. And fair enough that what you guys do at Shamrock is very interesting because you talk to the operators. You kind of go, 'What gifts are going to work for your visitors?' And you turn that into a product. And that's exactly what we do with all the experiences. We take pictures.Dean Kelly: But what's your demographic saying? What's your price points? What's your brand? What's your message? And let's turn that into a personalised souvenir, put the people in the brand, and let them take it home and engage with it.Paul Marden: So... I think one of the most important things is how you blend the gift shop with the rest of the experience. You were giving a good example of exiting through the gift shop. It's a very important thing, isn't it? But if you put it in the wrong place, you don't get that. How do you blend the gift shop into the experience?Jennifer  Kennedy: Well, I would say I wouldn't call it a blend. For me, the retail element of the brand should be a wow. Like it should be as invaluable, as important as everything else. So my perspective would be get eyes on your retail offering sooner rather than later. Not necessarily that they will participate there and then.Jennifer  Kennedy: The visual and the impact it has on seeing a wow— this looks like an amazing space. This looks like with all these products, but it's also— I was always chasing the wow. I want you to go, wow, this looks amazing. Because, to me, that's when you've engaged someone that they're not leaving until they've gotten in there. It is important that people can potentially move through it at the end. And, you know, it depends on the building. It depends on the structure. You know, a lot of these things are taken out of your hands. You've got to work with what you've got. Jennifer  Kennedy: But you have to work with what you've got, not just to blend it, to make it stand out as exceptional. Because that's actually where the magic really starts. And it doesn't matter what brand that is. The aim should always be that your retail offering is exceptional from every touch point. And it shouldn't be obvious that we've spent millions in creating this wonderful experience. And now you're being shoehorned into the poor relation that was forgotten a little bit and now has ten years later looks a bit ramshackle. And we're trying to figure out why we don't get what we should out of it.Michael  Dolan: And it has to be an integral part of the whole experience.Jennifer  Kennedy: Yeah, and I think for new experiences that are in planning stages, I've seen that more and more in recent years. Now, where I was being called to retrofix or rip out things going, this doesn't work, I'm like, okay, well, we have to retro do this. Now, when people are doing new builds or new investments into new spaces, I'm getting those calls at the planning stages where it's like, we've allocated this amount of space to retail. Do you think that's enough? And I don't think I've ever said yes, ever. At every single turn, I'm like... No, it's not enough. And, you know, what's your anticipated football? Oh, that's the numbers start to play a role in it. But it's not just about that. It's about the future proofing. It's like what happens in five years, 10 years, 15? Because I've been very lucky to work in buildings where it's not easy to figure out where you're going to go next. And particularly heritage sites and cultural heritage. Like I can't go in and knock a hole in the crypt in Christchurch Cathedral. But I need a bigger retail space there.Jennifer  Kennedy: The earlier you start to put retail as a central commercial revenue stream in your business, the more eyes you have on it from the get-go, the more likely it is that it will be successful. Not now, not in five years, not in ten years, but that you're building blocks for this, what can become. Like it should be one of your strongest revenue streams after ticket sales because that's what it can become. But you have to go at it as this is going to be amazing.Catherine Toolan: I think it's important that it's not a hard sell and that's in your face. And, you know, that's where, when you think about the consumer journey, we always think about the behavioural science of the beginning, the middle, and the end. And people remember three things. You know, there's lots of other touch points. But if retail is a really hard sell throughout the experience, I don't think the net promoter score of your overall experience will, you know, come out, especially if you're, you know, and we're not a children's destination. An over 25 adult destination at the Guinness Storehouse and at our alcohol brand homes. But what's really important is that it's authentic, it's really good, and it's highly merchandised, and that it's unique. I think that uniqueness is it— something that you can get that you can't get anywhere else. You know, how do you actually, one of the things that we would have done if we had it again, we would be able to make our retail store available to the domestic audience, to the public without buying a ticket. So, you know, you've got that opportunity if your brand is the right brand that you can have walk-in off the high street, for example.Catherine Toolan: So, you know, there's so many other things that you can think about because that's an extension of your revenue opportunity where you don't have to come in to do the whole experience. And that is a way to connect the domestic audience, which is something I know a lot of the members of the Association, AVEA are trying to do. You know, how do we engage and connect and get repeat visits and and retail is a big opportunity to do that, especially at gifting season.Paul Marden: Yeah, yeah, sustainability is increasingly important to the narrative of the whole retail experience, isn't it? How do you make sure that we're not going about just selling plastic tat that nobody's going to look after?Michael  Dolan: We've made this a core value for Shamrock Gift Company, so we've engaged with a company called Clearstream Solutions, the same company that Guinness Store has. have worked with them. So it's a long-term partnership. So they've measured our carbon footprint from 2019 to 2023. So we've set ourselves the ambitious target of being carbon neutral by 2030.Michael  Dolan: So just some of the elements that we've engaged in. So we put 700 solar panels on our roof as of last summer. All our deliveries in Dublin are done with electric vans, which we've recently purchased. All the lights in the building now are LED. Motion-sensored as well. All the cars are electric or that we've purchased recently, and we've got a gas boiler. So we've also now our shipments from China we're looking at biodiesel. So that's fully sustainable. And we also, where we can't use biodiesel, we're doing carbon offsetting as well.Paul Marden: So a lot of work being done in terms of the cost of CO2 of the transport that you're doing. What about the product itself? How do you make sure that the product itself is inherently something that people are going to treasure and is not a throwaway item?Michael  Dolan: We're using more sustainable materials, so a lot more stone, a lot more wood. Paul Marden: Oh, really? Michael  Dolan: Yeah. Also, it begins with great design. Yeah. So, you know, and obviously working with our retail partners, make sure that the goods are very well designed, very well manufactured. So we're working with some wonderful, well, best in class manufacturers around the world. Absolutely.Jennifer  Kennedy: I think as well, if... you can, and it's becoming easier to do, if you can collaborate with some creators and makers that are actually within your location.Jennifer  Kennedy: Within Ireland, there's a lot more of that happening, which means sourcing is closer to home. But you also have this other economy that's like the underbelly of the craft makers market in Ireland, which is fabulous, which needs to be brought to the fore. So collaborations with brands can also form a very integral part of product development that's close to home and connected to people who are here—people who are actually creating product in Ireland.Paul Marden: This is just instinct, not knowledge at all. But I would imagine that when you're dealing with those local crafters and makers, that they are inherently more sustainable because they're creating things local to you. It's not just the distance that's...Jennifer  Kennedy: Absolutely, but in any instances that I'm aware of that I've been involved with, anyway, even the materials and their mythology, yeah, is all grounded in sustainability and which is fabulous to see. Like, there's more and there's more and more coming all the time.Michael  Dolan: We've got rid of 3 million bags a year. Key rings, mags used to be individually bagged. And now there are 12 key rings in a bag that's biodegradable. That alone is 2 million bags.Paul Marden: It's amazing, isn't it? When you look at something as innocuous as the bag itself that it's packaged in before it's shipped out. You can engineer out of the supply chain quite a lot of unnecessary packaging Michael  Dolan: And likewise, then for the retailer, they don't have to dispose of all that packaging. So it's a lot easier and cleaner to put the product on the shelf. Yes.Paul Marden: Something close to my heart, online retail. Have you seen examples where Irish attractions have extended their gift shop experience online, particularly well?Jennifer  Kennedy: For instance, there are a few examples, but what I was thinking more about on that particular thought was around the nature of the brand again and the product that, in my experience, the brands that can do that successfully tend to have something on offer that's very nostalgic or collectible. Or memorabilia and I think there are some examples in the UK potentially that are where they can be successful online because they have a brand or a product that people are collecting.Paul Marden: Yeah, so one of my clients is Jane Austen House, only about two miles away from where I live. And it blew me away the importance of their online shop to them. They're tiny. I mean, it is a little cottage in the middle of Hampshire, but they have an international audience for their gift shop. And it's because they've got this really, really committed audience of Jane Austen fans who want to buy something from the house. Then everybody talks about the Tank Museum in Dorset.Paul Marden: Who make a fortune selling fluffy tank slippers and all you could possibly imagine memorabilia related to tanks. Because again, it's that collection of highly curated products and this really, really committed audience of people worldwide. Catherine Toolan: The Tank were here last year presenting at the AVEA conference and it was such an incredible story about their success and, you know, how they went from a very small museum with a lot of support from government to COVID to having an incredible retail store, which is now driving their commercial success.Paul Marden: Yeah, absolutely. Nick has done a load of work. Yeah, that leads me nicely onto a note. So listeners, for a long time, Skip the Queue has been totally focused on the podcast. But today we have launched our first playbook. Which is hopefully the first of many. But the playbook that we're launching today is all about how attractions can focus on best practice for gift shop e-commerce. So we work with partners, Rubber Cheese, Navigate, and Stephen Spencer Associates. So Steve and his team has helped us to contribute to some sections to the guide around, how do you curate your product? How do you identify who the audience is? How do you create that collection? The team at Rubber Cheese talk about the mechanics of how do you put it online and then our friends at Navigate help you to figure out what the best way is to get bums on seats. So it was a crackpot idea of mine six months ago to put it together, and it is now huge.Paul Marden: It's packed full of advice, and that's gone live today. So you can go over to skipthequeue.fm and click on the Playbooks link there to go and download that. Thank you. So, Jennifer, Michael, it has been absolutely wonderful to talk to both of you. Thank you to my audience. You've also been fabulous. Well done. And what a packed episode that was. I get the feeling you two quite enjoy gift shops and retailing. You could talk quite a lot about it.Jennifer  Kennedy: I mean, I love it.  Paul Marden: That didn't come over at all. Jennifer  Kennedy: Well, I just think it's such a lovely way of connecting with people and keeping a connection, particularly from a brand point of view. It should be the icing on the cake, you know?Paul Marden: You're not just a market store salesperson, are you?Jennifer  Kennedy: And I thoroughly believe that the most successful ones are because the experiences that they're a part of sow the seeds. They plant the love, the emotion, the energy. All you're really doing is making sure that that magic stays with people when they go away. The brand experience is the piece that's actually got them there in the first place. Paul Marden: Now let's go over to the conference floor to hear from some Irish operators and suppliers.Charles  Coyle: I'm Charles Coyle. I'm the managing director of Emerald Park. We're Ireland's only theme park and zoo. We opened in November 2010, which shows you how naive and foolish we were that we opened a visitor attraction in the middle of winter. Fortunately, we survived it.Paul Marden: But you wouldn't open a visitor attraction in the middle of summer, so give yourself a little bit of a run-up to it. It's not a bad idea.Charles  Coyle: Well, that's true, actually. You know what? I'll say that from now on, that we had the genius to open in the winter. We're open 15 years now, and we have grown from very small, humble aspirations of maybe getting 150,000 people a year to we welcomed 810,000 last year. And we'll probably be in and around the same this year as well.  Paul Marden: Wowzers, that is really impressive. So we are here on the floor. We've already heard some really interesting talks. We've been talking about AI in the most recent one. What can we expect to happen for you in the season coming in?Charles  Coyle: Well, we are hopefully going to be integrating a lot of AI. There's possibly putting in a new booking system and things like that. A lot of that will have AI dynamic pricing, which has got a bad rap recently, but it has been done for years and years in hotels.Paul Marden: Human nature, if you ask people, should I be punished for travelling during the summer holidays and visiting in a park? No, that sounds terrible. Should I be rewarded for visiting during a quiet period? Oh, yes! Yes, I should definitely. It's all about perspective, isn't it? Very much so. And it is how much you don't want to price gouge people. You've got to be really careful. But I do think dynamic pricing has its place.Charles  Coyle: Oh, absolutely. I mean, a perfect example of it is right now, our top price is not going to go any higher, but it'll just be our lower price will be there more constantly, you know, and we'll... Be encouraging people to come in on the Tuesdays and Wednesdays, as you said, rewarding people for coming in at times in which we're not that busy and they're probably going to have a better day as a result.Susanne Reid: Hi, Suzanne Reid here. I'm the CEO at Christchurch Cathedral, Dublin. What are you here to get out of the conference? First and foremost, the conference is a great opportunity every year to... catch up with people that you may only see once a year from all corners of the country and it's also an opportunity to find out what's new and trending within tourism. We've just come from a really energising session on AI and also a very thought-provoking session on crisis management and the dangers of solar panels.Paul Marden: Yes, absolutely. Yeah, the story of We the Curious is definitely an interesting one. So we've just come off the back of the summer season. So how was that for you?Susanne Reid:Summer season started slower than we would have liked this year in 2025, but the two big American football matches were very strong for us in Dublin. Dublin had a reasonable season, I would say, and we're very pleased so far on the 13th of the month at how October is playing out. So hoping for a very strong finish to the year. So coming up to Christmas at Christchurch, we'll have a number of cathedral events. So typically our carol concerts, they tend to sell out throughout the season. Then we have our normal pattern of services and things as well.Paul Marden: I think it's really important, isn't it? You have to think back to this being a place of worship. Yes, it is a visitor attraction. Yes, that's an aside, isn't it? And the reason it is a place of worship.Susanne Reid: I think that's obviously back to what our earlier speaker was talking about today. That's our charitable purpose, the promotion of religion, Christianity. However, you know, Christchurch is one of the most visited attractions in the city.Susanne Reid: Primarily, people do come because it will be there a thousand years in 2028. So there is, you know, the stones speak really. And, you know, one of the sessions I've really benefited from this morning was around accessible tourism. And certainly that's a journey we're on at the cathedral because, you know, a medieval building never designed for access, really. Paul Marden: No, not hugely. Susanne Reid: Not at all. So that's part of our programming and our thinking and our commitment to the city and to those that come to it from our local communities. But also from further afield, that they can come and enjoy the splendour of this sacred space.Paul Marden: I've been thinking long and hard, and been interviewing people, especially people like We The Curious, where they're coming into their 25th anniversary. They were a Millennium Project. I hadn't even thought about interviewing an attraction that was a thousand years old. A genuine millennium project.Susanne Reid: Yeah, so we're working towards that, Paul. And, you know, obviously there's a committee in-house thinking of how we might celebrate that. One of the things that, you know, I know others may have seen elsewhere, but... We've commissioned a Lego builder to build a Lego model of the cathedral. There will obviously be some beautiful music commissioned to surround the celebration of a thousand years of Christchurch at the heart of the city. There'll be a conference. We're also commissioning a new audio tour called the ACE Tour, Adults, Children and Everyone, which will read the cathedral for people who have no sense of what they're looking at when they maybe see a baptismal font, for example. You know, we're really excited about this and we're hoping the city will be celebratory mood with us in 2028.Paul Marden: Well, maybe you can bring me back and I'll come and do an episode and focus on your thousand year anniversary.Susanne Reid: You'd be so welcome.Paul Marden: Oh, wonderful. Thank you, Suzanne.Paul Marden: I am back on the floor. We have wrapped up day one. And I am here with Ray Dempsey from Jameson Distillery. Ray, what's it been like today?Ray  Dempsey: Paul, it's been a great day. I have to say, I always loved the AVEA conference. It brings in such great insights into our industry and into our sector. And it's hosted here in Waterford, a city that I'm a native of. And, you know, seeing it through the eyes of a tourist is just amazing, actually, because normally I fly through here. And I don't have the chance to kind of stop and think, but the overall development of Waterford and the presentation from the Waterford County Council was really, really good. It's fantastic. They have a plan. A plan that really is driving tourism. Waterford, as a tourist destination, whereas before, you passed through Waterford. It was Waterford Crystal's stop and that was it. But they have put so much into the restoration of buildings, the introduction of lovely artisan products, very complimentary to people coming to here, whether it is for a day, a weekend, or a week. Fantastic.Paul Marden: What is it? We're in the middle of October and it's a bit grey and drizzly out there. But let's be fair, the town has been packed. The town has been packed.With coaches outside, so my hotel this morning full of tourists.Ray  Dempsey: Amazing, yeah it's a great hub, a great hub, and they've done so much with the city to enable that, and you see, as you pass down the keys, you know that new bridge there to enable extra traffic coming straight into the heart of the city, it's fantastic. We're all learning from it, and hopefully, bring it all back to our own hometowns.Paul Marden: I think it's been really interesting. We were talking earlier on, before I got the microphone out, saying how it's been a real mixed bag this year across the island of Ireland, hasn't it? So some people really, really busy, some people rubbish year.Ray  Dempsey: Yeah, I mean, I feel privileged the fact that, you know, we haven't seen that in Dublin. So, you know, there's a it's been a very strong year, a little bit after a little bit of a bumpy start in January, February. But, like, for the rest of the year onwards, it's been fantastic. It's been back to back festivals and lots of things, lots of reasons why people come to Dublin. And, of course, with the introduction of the NFL. That's new to us this year. And hopefully, we'll see it for a number of years to come. But they're great builders for organic growth for our visitor numbers. So I'm happy to say that I'm seeing a growth in both revenue and in visitor numbers in the Jameson Distillery. So I'm happy to see that. Now, naturally, I'm going to have to work harder to make sure it happens next year and the year after. But I'm happy to say that the tourism product in Dublin has definitely improved. And Dublin-based visitor attractions are doing well. Paul Marden: Exciting plans for summer 26? Ray  Dempsey: Yes, every year is exciting, Paul. And every year brings a challenge and everything else. But I'm delighted to say that our focus for 2026 really is on building inclusion. So we're looking at language tours.Ray  Dempsey: We're looking at tours for... you know, margins in society. And I think it's a really interesting way for us to be able to embrace accessibility to our story. And also, we have increased our experience repertoire to engage more high-end experiences, not private experiences. More demand for those. Okay. So we're delighted to say that we have the product in order to be able to do that. So that's exciting for us, you know, to be building into 2026. Great. Paul Marden: Thank you so much for joining us. I am the only thing standing in the way of you and a drink at the cocktail reception later on. So I think we should call it quits. Ray  Dempsey: And for sure. Paul Marden: If you enjoyed today's episode, then please like and comment in your podcast app. It really does help others to find us. Today's episode was written by me, Paul Marden, with help from Emily Burrows from Plaster. It was edited by Steve Folland and produced by Wenalyn Dionaldo. See you next week. The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report

In episode 1940, Jack and Miles are joined by hosts of Reading Glasses & Reading Smut, Mallory O'Meara & Brea Grant, to discuss…Ooops! Yall Thought The Rapture Was LAST Week? Naw... It’s Actually NEXT Week! Dynamic Pricing Doesn’t Just Cost The Rich, Jigsaw--Uh... Mr. Beast Defends Trapping Man In Burning Building and more! Ooops! Yall Thought The Rapture Was LAST Week? Naw... It’s Actually NEXT Week! Dynamic Pricing Doesn’t Just Cost The Rich Jigsaw--Uh... Mr. Beast Defends Trapping Man In Burning Building LISTEN: Your Soul & Mine by BADBADNOTGOODSee omnystudio.com/listener for privacy information.

Ep 122Cardi B just went back-to-back at #1 on the Billboard 200 with 208k first week — the first woman since Nicki Minaj to pull it off. But does that mean hip hop is thriving in 2025, or are we watching the culture stall out? Cole Jackson breaks down Cardi's run, Nicki's response, and why the game might be short on new stars.In the second story, Live Nation's CEO claims concert tickets are “underpriced.” Cole explains why that doesn't add up for fans — or for artists.

Send us a textIs your self-storage pricing strategy bleeding cash while you're sitting at 90% occupancy?  Scott explains one of the most urgent and transformative trends in the self-storage industry today… dynamic pricing and AI-powered revenue optimization.  As markets soften, promotions spike, and new supply floods the industry, savvy operators are turning to real-time data-driven pricing models to protect margins and outsmart the competition.  Scott breaks down exactly how dynamic pricing works, what tools you need, and how to implement this system step-by-step, even if you're starting small.  WHAT TO LISTEN FOR2:44 What is dynamic pricing in self storage?5:27 How can AI increase storage revenue at 90% occupancy?7:03 What are the risks of using dynamic pricing?8:44 How do I start using dynamic pricing in self storage?10:23 How is AI used to predict self storage demand?Leave a positive rating for this podcast with one clickCONNECT WITH USWebsite | You Tube | Facebook | X | LinkedIn | InstagramFollow so you never miss a NEW episode! Leave us an honest rating and review on Apple or Spotify.

How do we ACTUALLY save restaurants from closing?The UK government aren't gonna save hospitality… but Marco Pierre White and Pan Koutlakis think they have the answer with Eat Club.Restaurants.It's easier than you think to save your restaurants.Are you going to be your neighbor?What's FUCKING MENTAL is most punters don't even know.This cataclysmic earthquake is brewing in the background.Behind the warm hug of hospitality hides the cold bite of fear.You revel in merriment, operators reel in morbid fear.Fear of closure. Fear of NI increase. Fear.In the dining room, your giggling gaggle laughs over languid luncheon.In the back room, the howling fantods scream up operators' bones.Think of your favourite restaurant for one second… do you realise how scary it is right now?ON THE MENU:From Cafe to Nightclub GM at 19: Eat Club's GenesisBehavioral Science & Social Proof in NightclubsVolume is Everything: Why Restaurant Capacity MattersReframing the Question: Growth vs. Cost-Cutting MindsetProduct Market Fit: Why Restaurants are Quiet Mid-WeekWhat is Eat Club? Dynamic Pricing for RestaurantsThe "Trough of Sorrow": Building Eat Club Through COVIDLessons from a Montenegrin Boss: Relentless Work EthicThe Challenge of Scaling: From 12 to 100+ EmployeesTech Insights for Restaurants: Customer Lifetime ValueDynamic Pricing Objections: Why People Don't Get ItDynamic Pricing & The Human Element in SalesMarco Pierre White: Early Investor & Eat Club AmbassadorMarco Pierre White on Brand vs. Business: Fill Those TablesArbitrary Pricing: Why Dynamic Pricing is Essential  Got empty tables? EatClub connects your restaurant with diners in real time, turning quiet hours into profit. Contact us: fillmytables@eatclub.co.uk

Wie der Smoobu-Insider die Zukunft der Kurzzeitvermietung liest: Professionalisierung der Hosts, Dynamic Pricing und smarte Prozesse statt Zufall. Erfahre, warum Booking.com & Airbnb dein Zubringer sind, wie Direktbuchungen und Marke zusammen wirken und welche Hebel wirklich skalieren. Plus: KI im Betrieb, Internationalisierung und das Gästeerlebnis als härtester Growth-Treiber. Viel Spaß!Du willst ebenfalls erfolgreicher Gastgeber werden und dir somit ein zweites Standbein aufbauen? Dann schaue auf dem folgenden Link vorbei und überzeuge dich selbst, ob wir die richtigen sind, dir diesen Weg zu zeigen. Ich freue mich auf dich!Jetzt eintragen:❯❯ https://saliconsulting.com/ ❮❮oder

James Skoufis, New York State Senator (D - 42nd District), talks about his bill that would regulate the live events ticketing industry, plus shares why he agrees with Zohran Mamdani's petition to FIFA to improve consumers' ticket-buying experience for the men's World Cup, which will be in the US next year.

In episode 1929, Jack and Miles are joined by comedian, Blair Socci, to discuss… CLASS WAR! Cuomo Gathers Landlords And Developers To Plot Against Mamdani, Zohran Is Taking On FIFA’s Dynamic Pricing, Charlie Kirk Is Shot At Event, The Conjuring Franchise Continues Its Legacy Of Exploitation And Fraud and more! FIFA to use dynamic pricing for World Cup 2026 tickets; prices range from $60 to more than $6,000 Zohran Mamdani calls on FIFA to abandon dynamic pricing plan for World Cup tickets Box Office: ‘Conjuring: Last Rites’ Overtakes ‘It’ as Biggest Horror Movie Opening With $194 Million Globally The Annabelle Popcorn Bucket for ‘The Conjuring: Last Rites’ May or May Not Include a Demonic Spirit The Conjuring: Last Rites Annabelle Popcorn Bucket | PRE-ORDER The Conjuring: Last Rites True Story: Inside the Real Demonic Haunting That Inspired the Franchise's Final Movie Where Is the Smurl Family Now? Here’s What Happened to The Conjuring: Last Rites Subjects After Their Horrifying Paranormal Experiences ‘Demon in home’ grabs our attention All the Chilling Details of the Real Haunting That Inspired The Conjuring: Last Rites The real story behind the infamous Amityville Horror house The demons in 'The Conjuring' movies may not be real — but the family tragedies are Is The Conjuring: Last Rites the End of the Conjuring Universe? The Franchise’s Future, Explained LISTEN: Honestly, I Haven't Danced In Decades by BlockheadSee omnystudio.com/listener for privacy information.

STARRCAST IS BACK for Season 9! We are thrilled to return to bring you more insights and fresh perspectives to help your spa business thrive! Thinking about opening a sauna or bathhouse, or scaling the one you've got?  To kick things off, we're replaying an incredibly informative webinar that unpacks the operating math behind the hydrothermal business: capacity planning, MEP-first (“engine room”) design, admissions-led pricing, and the real bottleneck no one budgets for: laundry throughput.  Expect candid lessons from operators and designers shaping the U.S. market, including Bathhouse (NYC) and leaders from the Global Wellness Institute initiatives. You'll learn how to right-size back-of-house, choose between open-ended admission vs. timed sessions, and design people-flow, so staff can manage more guests with less friction, all while protecting margins and guest experience. What You'll Learn: Why bathhouses are surging now: the shift to social wellness, accessible pricing, and admissions-first business models. MEP > “wow rooms”: how an engine-room-first approach (ventilation, filtration/sanitation, drainage, electrical) prevents constant firefighting. Capacity & pricing mechanics: choosing dynamic pricing, timed sessions, or walk-ins based on footprint, software, and throughput. Back-of-house math: planning for ~⅓ non-guest area, with laundry and storage sized to daily towel turns and peak flow. Revenue mix that actually works: admissions as the margin engine, treatments as add-ons, and F&B designed to extend dwell time—not clog operations. Episode Highlights (Chapters): 00:52 – Why “social wellness” is driving the U.S. sauna/bathhouse wave—and how this model differs from appointment-led spas. 06:18 – The hydrothermal specialist team you need on day one (designer + MEP) and why wet areas blow up naïve $/ft² assumptions. 12:40 – “Start with your engine room”: air changes, filtration, drainage, and electrical that determine guest comfort and uptime. 18:55 – Lessons from Bathhouse NYC: designing around laundry first (thousands of towels/day) and keeping sightlines open to reduce staffing. 25:03 – Admission strategy: open-ended stays with dynamic pricing vs. timed sessions in smaller/hotel footprints—software and UX trade-offs. 33:27 – Lease vs. buy: why most startups lease to preserve capex for fit-out; right-sizing scope and contingency. 41:42 – What really makes money: admissions > treatments; F&B for physiology and community, not margin. 49:58 – Guest norms & flow: no-photo policies, wet-to-dry separation, and the contrast-therapy circuit (hot → cold → rest). Meet the Guests Don Genders — CEO, Design for Leisure; Chair, GWI Hydrothermal Initiative (global authority on thermal & wet-area design). Lynn Curry — Principal, Curry Spa Consulting; member, GWI Consulting Initiative (concept-to-opening spa development). Travis Talmadge — Co-founder/operator, Bathhouse (NYC: Williamsburg & Flatiron), a high-volume, admissions-led urban bathhouse. Tools, Frameworks, or Strategies Mentioned: Engine-Room-First Design: lead with MEP (mechanical, electrical, plumbing), ventilation/air changes, filtration, drainage, and storage. Capacity/Throughput Modeling: people-flow tracking, dynamic pricing, and sightlines to manage density with fewer staff. Contrast-Therapy Circuit: hot → cold → rest cycle embedded in layout and wayfinding. CFO Lens for Scope: capex vs. opex trade-offs, contingency, and location-first site selection. Closing Insight “We design around the laundry first.” The margin lives or dies in the back-of-house—build the plant right and the guest magic follows. If this episode helped, follow/subscribe and share it with a developer, hotel GM, or wellness entrepreneur planning a hydrothermal project.   Looking for expert advice in Spa Consulting, with live training and online learning?   Spa Consulting: wynnebusiness.com/spa-management-consulting Live Training: wynnebusiness.com/live-education Online Learning: wynnebusiness.com/spa-management-courses   Other Links: Contact Dr. Gerry Bodeker: https://my.linkedin.com/in/gerrybodeker Contact Trent Munday: https://my.linkedin.com/in/trentmunday Follow Lisa on LinkedIn: https://www.linkedin.com/in/lisastarrwynnebusiness, Listen on Apple: https://podcasts.apple.com/at/podcast/starrcast/id1565223226 Listen on Spotify: https://open.spotify.com/show/00tW92ruuwangYoLxR9WDd   Watch the StarrCast on YouTube: https://www.youtube.com/@wynnebusiness Join us on Facebook: facebook.com/wynnebusiness/?ref=bookmarks Join us on Instagram: instagram.com/wynnebusiness

Soccer fans are competing to score tickets to the 2026 FIFA World Cup tournaments as pre-sales start Wednesday. Access to tickets remains a hot topic when it comes to all live events. Musician Dan Mangan joins the show as we ask viewers for their experiences in ticket buying.

Episode 212 of Sport Unlocked, the podcast dissecting the week's sports news issues. On the agenda on September 9, 2025 with Rob Harris, Martyn Ziegler and Tariq Panja:FIFA puts 2026 World Cup tickets on sale with dynamic pricing; Gianni Infantino challenged in Africa and defends United States; Host city funding issuesFollow the pod⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠WhatsApp⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ channel for updates ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.whatsapp.com/channel/0029Vakg4QSH5JLqsZl7R62Z⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠sportunlockedpod@gmail.com ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bsky.app/profile/sportunlocked.bsky.social⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@SportUnlocked⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://instagram.com/SportUnlocked ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://x.com/sportunlocked⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Music––––––––––––––––––––––––––––––No Love by MusicbyAden / musicbyadenCreative Commons — Attribution-ShareAlike 3.0 Unported — CC BY-SA 3.0Free Download / Stream: https://bit.ly/_no-loveMusic promoted by Audio Library • No Love – MusicbyAden (No Copyright M...––––––––––––––––––––––––––––––

Digitalisierung ist im Freizeitpark längst mehr als Dynamic Pricing – von Smart-Home-Ansätzen über automatisierte Startprozesse bis hin zu Besucherstromanalyse, Ticketing und Payment. In dieser Episode beleuchte ich, wie Attraktionen durch digitale Tools effizienter, sicherer und vor allem gastfreundlicher werden können. Dazu gehören integrierte Managementsysteme, automatisierte Wartezeiten-Anzeigen und Schnittstellen, die Kassensysteme, Apps und Operations verbinden. Ein Appell an alle Betreiber: jetzt aktiv Chancen nutzen, statt Digitalisierung zu verschlafen.

FIFA to Use Dynamic Pricing for 2026 World Cup Tickets with $60-$6,730 Range

Get ready to pay up if you plan to attend any World Cup games next year. AP correspondent Mike Hempen reports.

Niall discusses if the Tourism Minister should get involved to prevent hotel price gouging

Niall discusses if the Tourism Minister should get involved to prevent hotel price gouging

Send us a textIn this video, Steven Pope shares 100 practical Amazon selling tips covering SEO, PPC, CTR, A+ content, brand registry, product launches, and more. Each section is filled with actionable insights to improve product ranking, increase clicks, and boost conversion rates. Learn strategies that sellers use daily to maintain listing health, manage inventory effectively, and drive long-term growth on Amazon.Feel like you already know this and need something more advanced? Download our Advanced Amazon Tips for growing brands: https://bit.ly/45snCUUWatch these videos on YouTube:You're Losing DTC Sales Over These Simple Mistakes! https://www.youtube.com/watch?v=NRUl0QIPuj8&list=PLDkvNlz8yl_YEKE1B5o1uhbBm1QQcPzmY&index=8Amazon Is Spying on Your DTC Site Right Now! https://www.youtube.com/watch?v=wiw06RkO6no&list=PLDkvNlz8yl_YEKE1B5o1uhbBm1QQcPzmY&index=13-------------------------------------------------Stop wasting ad spend, use the PPC strategies in our guide to keep winning clicks that convert: https://bit.ly/4lF0OYXGet the SEO toolkit that helps you target the right keywords in every phase of your Amazon growth: https://bit.ly/457zjSlTurn your Amazon store into a sales machine, book a DTC strategy session to get your roadmap: https://bit.ly/4kOz6rrTimestamps00:00 - Overview of 100 Amazon Tips00:31 - SEO: Structuring Titles for Keyword Ranking01:36 - Targeting High-Value Keywords in Titles and Images02:34 - Using SEO Phases for Incremental Ranking04:48 - Backend Keywords and Phased Targeting Rules05:54 - Four Phases of Amazon SEO Strategy06:37 - PPC Basics and Budget Allocation for New Sellers08:23 - Launching PPC Campaigns the Smart Way09:44 - Why Auto and Broad Match Should Dominate Your Budget11:50 - Campaign Optimization Without Starting Over12:54 - Adjusting PPC for New Sellers vs Established Brands14:22 - Effective Product Targeting Strategies15:01 - High-Converting Amazon Ad Formats in 202516:58 - CTR Hacks to Triple Clicks Overnight18:39 - Using Keywords and Packaging to Increase Clickthrough Rate20:01 - A+ Content Design and SEO Optimization21:14 - Targeting Specific Customer Avatars for Higher Conversions22:53 - Steps to Launching a Product on Amazon24:12 - Dynamic Pricing for Increased Traffic25:00 - Brand Registry: Protecting and Controlling Listings26:49 - Getting Trademarks Approved Faster28:42 - Choosing Strong Brand Names30:10 - Maintaining Listing Health and Avoiding Suppressions31:36 - Niche Research and Packaging Adjustments for Multiple Audiences32:49 - Bundling Strategies to Increase Perceived Value34:03 - Main Image Optimization for SEO and CTR35:30 - Image Testing and Readability Tips36:30 - Using Inserts and Service to Reduce Returns38:09 - Monitoring NCX Reports and Managing Negative Reviews40:38 - Common Review Manipulation Tactics to Avoid40:44 - Amazon Logistics Advantages and Stockout Prevention42:00 - Choosing the Right Fulfillment Strategy44:18 - Brand Store Optimization for Search Visibility46:55 - Closing Remarks and Additional Resources-------------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHSupport the show

Welcome to Day 12 of the Double Your Profit Series — the go-to profit series for contractors, home service owners, and small business entrepreneurs. Today's topic is one of the fastest, easiest, and most effective ways to increase your bottom line: Using Scarcity to Raise Prices.

Are you getting the most out of your organic shopping feed?Join host Jack Chambers Ward as he sits down with returning guest Alex Wright, a managing partner for SEO at Dentsu, to uncover the untapped potential of organic shopping feeds in the ecommerce landscape.Learn about the importance of optimising your feeds, the pitfalls to avoid, and the bright future of agentic search in 2025.Follow Alex:Website: https://alex-wright.co.uk/Dentsu: https://www.dentsu.com/LinkedIn: https://www.linkedin.com/in/alex-wright-marketing/Resources:https://blog.google/products/shopping/google-shopping-ai-mode-virtual-try-on-update/https://blog.google/products/shopping/shopping-graph-explained/https://support.google.com/merchants/answer/15182106https://github.com/google-marketing-solutions/feedxhttps://business.google.com/uk/merchant-center/manufacturer-center/https://ipullrank.com/how-ai-mode-workshttps://withcandour.co.uk/blog/stoicism-and-seo-for-headless-cms-with-alex-wright00:00 Introduction02:07 Upcoming Guests and Events05:47 Sponsored by Fatjoe07:34 Interview with Alex Wright Begins09:27 Importance of Organic Shopping Feeds17:48 Setting Up and Optimising Shopping Feeds33:10 Common Mistakes and Best Practices37:05 Importance of Team Communication in Digital Marketing37:34 Utilising Supplemental Feeds for Enhanced Control39:45 Introduction to Manufacturer Center42:00 Exploring New Shopping Features and AI Integration43:54 Challenges and Considerations with Agentic Search50:09 Impact of Dynamic Pricing and Data Quality52:34 Future of Search and E-commerce Strategies58:10 Real-World Accessibility and Multimodal Search01:04:58 Recommendations and Final Thoughts

This week we talk about surge pricing, Walmart, and the Robinson-Patman Act.We also discuss personal data, AC settings, and Delta's earnings call.Recommended Book: How the World Became Rich by Mark Koyama and Jared RubinTranscriptThe US Robinson-Patman Act of 1936 is also called the Anti-Price Discrimination Act, and it was passed to make it illegal for a product supplier to charge different prices to different customers.So a company that makes candy bars wouldn't be allowed to charge one price to most of their customers, all the smaller and mid-sized convenience stores and mom-and-pop grocery stores, for instance, and then a lower price to the big stores, the Walmarts and Amazons of the world.The concern was that these larger players, which at the time this law was passed were burgeoning grocery stores like A&P, would be able to achieve a monopolistic position in the market for these goods, these slightly lower prices giving them one more advantage over their smaller competitors.During the four decades or so of this Act's enforcement, small grocery stores has prices that were, on average, about 1% higher than those offered by their large competitors, and the eight largest grocery store chains only captured about 25% of all grocery sales in the US—essentially every city and town of any size had at least one small grocery store, and most had several of them, during this period. It was a very competitive market.During the Reagan administration in the 80s, though, enforcement was abandoned, as the folks in charge of that enforcement were convinced this Act was holding back growth; they saw it as a handout to small businesses at the expense of big business, so while it technically remained on the books, they just stopped enforcing it, and the big businesses in these spaces got the message pretty quickly.Walmart was the first big business to really lean into the new powers afforded them by this fresh governmental stance, and that led to it becoming the country's largest grocery store chain by 2001, and other big grocery brands, like Kroger and Safeway, began to do the same, consolidating all their buying so they could put in huge orders like Walmart was able to put in, and that allowed them to demand lower prices, which in turn allowed them to dramatically increase profits and gobble up their smaller competition.All of which led to the emergence of food deserts across the country, a term that was coined in 1995 to refer to areas where there are simply no grocery stores within a reasonable distance of relatively large populations of people, because smaller grocery stores can no longer compete, even when they're the only player in town; folks have to travel to the larger chain stores, and have no real options closer to home, which can result in food precariousness, and situations in which the only nearby food options are unhealthy ones—the snacks at gas stations, for instance.This same general pattern played out across all retail spaces, including pharmacies and bookstores and athletic supply stores, and between 1982 and 2017, the total market share of independent retailers in the US dropped from 53% to 22%.Which in some ways is great at the federal level, as—and this is what the Reagan administration seemed to want, back in the 80s—big businesses can grow a lot faster and bigger than small businesses, and that can lead to outsized GDP numbers, and other such macro-scale figures.Unfortunately, while independent retailers tend to keep nearly half of the revenue they pull in within their local community, major chains only keep something like 14% in the local community—so the shift from independent to chain retailers has had a deleterious impact on communities across the US, in the sense of having less competition, having food and other sorts of product deserts, and in terms of tax revenues and overall economic wealth being sapped from these areas and moved to other places, creating some relatively few winners and a whole lot of losers, in the process.What I'd like to talk about today is another type of variable pricing, this one more directly aimed at consumers, and enabled, at least in its modern incarnation, by big data and the devices we use every day.—Dynamic pricing refers to changing the price of goods or services based on all sorts of variables.Demand or surge pricing, for instance, might see the price of a bus ticket or rideshare ride with Uber cost more during rush-hour, the idea being that there are only so many bus seats and only so many available rideshare rides to go around, and when everyone's either trying to get to work or get home from work, there will be a lot more people wanting these finite number of seats and rides than there are seats and rides available.Upping the prices, then, is a means of determining who wants these things the most, because they're willing to pay at times massively inflated prices for something that would cost far less in an hour or two, once the rush has subsided.Similar price-inflation occurs during peak energy-use periods, and energy companies usually explain this price-bump by suggesting that it encourages their customers to use more energy when it's abundant and cheap, and to use less of it when it's scarce and expensive.On very hot days when everyone is using their air conditioners to stay cool, then, inflated energy prices might encourage them to be less aggressive with their AC settings, keeping their indoor temperatures at a more reasonable level, which in turn ensures there's more energy available for everyone and less risk of brownouts or blackouts.This pricing strategy is often seen by those on the receiving end of such price-bumps, as price gouging, which refers to companies taking advantage of temporary variables to massively inflate their prices, at times to abusive levels that they can justify by pointing at those variables and a desire to moderate supply and demand.So if there's a big convention in town, local hotels can argue that they're doubling or tripling their prices because there are not enough rooms for everyone who wants rooms on those days, but this could also be construed as a money-grab, these hotel companies knowing that some people won't be able to avoid paying for a place to stay during the convention they have to attend, so they're taking advantage of customers who have no choice but to pay up.We saw similar dynamics play out globally during the height of the Covid-19 pandemic, when folks who had high-quality masks on hand were able to charge incredible sums for those masks because production hadn't yet scaled up, so they were relatively scarce and thus precious, and these people and companies with the right product at the right time knew they could get away with charging many times the actual sticker-price of that product, because some people would feel they had no choice but to pay it.Each situation of this kind will feel reasonable and suitable for the supply-demand situation to some, and completely unreasonable and abusive to others, and it's possible to have a bit of both in many such situations—the companies in question actually want to manage a scarce supply of something, but are also keen to make as much money as possible while doing it.Dynamic pricing has become even more common in online marketplaces like Amazon, where it's not just holidays or events or the sudden emergence of global pandemics that can impact demand and thus, the prices retailers can get away with charging would-be customers.Amazon has algorithms that keep track of what competitors are charging for the goods they offer, what sort of demand the market is seeing for said goods, what inventory looks like—if they have a lot or very few of something available to sell—and all sorts of other factors that might reasonably impact the price of a product, even a little bit.As of 2024, the price of a product listed on Amazon changes several times a day, in some cases every 10 minutes, and they make about 2.5 million prices changes every single day, adjusting for those aforementioned micro-scale variables, on a product-by-product basis, but also adjusting their entire catalog so that relatively uncommon goods have higher prices, but common goods have lower prices, which means customers shopping around will tend to see Amazon's lower-priced goods more often than the higher-priced ones, which in turn can adjust their perception of the company and its marketplace in a favorable, lower-price direction.Amazon also has access to just a silly amount of data about their customers, some of it scooped up while we surf their sites, and some bought from other data-aggregators. And this allows Amazon, just like most tech companies and retailers, these days to track our behavior, watching what we click on, how long we linger on different products or product types, noticing our searches and contextualizing all of it with where we live, what we've purchased in the past, and so on.The company isn't very transparent about how it uses all this personal data, but while it's been been speculated that they might adjust prices based on our individual profiles, most evidence suggests they mostly use it to determine what we're shown—what products are promoted to us, basically, as opposed to setting prices based on what it thinks we'll pay, as individuals.The same generally seems to be true of other retailers right now, though there are concerns that this might change at some point in the near-future, as new technologies, some based on AI, enable the more-rapid and sophisticated crunching of data, and the consequent individualization of prices, even in person.US airline Delta, for instance, recently announced that it would be using AI to help it boost profits by charging different customers different prices for the same airline seat.These prices would be based on their customer profile, which means all the data scooped up by Delta from various sources, including things like past purchases, regular flight schedules, and how much money their systems think each customer makes and has available to spend.The president of the company said on a recent earnings call that they've been running a pilot project for this approach that resulted in about 3% of ticket sales being sold based on this model over the past 6 months, and by the end of the year, their goal is to increase that to 20% of tickets.In theory, this sort of system could be good for some customers some of the time, because it could drop prices on tickets that customers wouldn't want to, or wouldn't be able to pay for, otherwise. If I'm considering a trip, but the tickets are more expensive than I want to pay, these systems could theoretically recognize this and offer them to me at a price they can afford to sell them at, and which I can afford. That could lead to more ticket sales, and thus, higher profits.The evidence on the ground with these sorts of systems usually points at price increases, not decreases, though: the companies using these models to see how much they can get per unit, not using them to sell more units at lower profit margins.In other words, usually it's wealthier consumers who get the better deals, as these companies want to keep them coming back, spending larger sums of money on glitzier products and services over time, while poorer consumers have fewer options, and will thus tend to pay whatever they're told they have to pay.Delta spent most of July 2025 trying to control the backlash that erupted following that earnings call, and they're now saying, to the press but also in formal letters to government watchdogs who expressed concerns about what they said they planned to do, that no no no, we misspoke, we're not using individualized data to set prices, it's all good, don't worry about it.That announcement from Delta came shortly after lawmakers announced they would be pushing to get a new act, the Stop AI Price Gouging and Wage Fixing Act, passed into law, and though some US Senators have said they'll block such efforts by Delta, other airlines, including Azul, WestJet, Virgin Atlantic, and VivaAerobus are also clients of the Israeli company, Fetcherr, that Delta has been working with to run their AI pricing pilot program—and representatives from Fetcherr have claimed that this pricing model is irresistible to those in charge of these companies, so it will probably take over the airline industry relatively quickly, and they plan to expand into other industries soon.These sorts of pricing models aren't typically very popular with customers, and efforts by Walmart and other big grocery chains to remove static in-store pricing labels and replace them with digital versions, or in some extreme cases to remove them entirely and rely on apps on customers' phone to show prices on goods, raised similar alarm bells, as dynamic pricing can allow the store to more rapidly change their prices based on demand, like Uber's surge pricing model, but maybe applied to flour or cough medicine instead of rideshare seats, and in-app pricing could allow them to show different prices to different people shopping for the same thing at the same time—again, based on income, buying patterns, and so on.Walmart and everyone else dabbling in this space has, like Delta, claimed they intend no such dynamism in their pricing, even as their CEOs in some cases continue to brag to investors about the possibilities. As a result, there seems to be a decent chance we'll see the large-scale deployment of these sorts of models in at least some customer-facing industries within the next year or two, some company deciding to more fully test the regulatory establishment's appetite for challenging this push into a new pricing paradigm that would, theoretically at least, allow big companies to earn still-higher profits and grow even larger.Show Noteshttps://drive.google.com/file/d/1HQoQhvfVv8p0XmOdDIiWTnmd2YM_za07/viewhttps://www.businessinsider.com/amazon-price-changes-2018-8https://en.wikipedia.org/wiki/Algorithmic_pricinghttps://en.wikipedia.org/wiki/Dynamic_pricinghttps://www.archeraffiliates.com/post/amazon-dynamic-pricinghttps://arstechnica.com/tech-policy/2025/08/delta-denies-using-ai-to-come-up-with-inflated-personalized-prices/https://arstechnica.com/tech-policy/2025/07/will-ai-end-cheap-flights-critics-attack-deltas-predatory-ai-pricing/https://www.the-sun.com/money/14839597/walmart-kroger-electronic-labels-dynamic-pricing-demand-wendyshttps://www.nytimes.com/2024/10/23/business/kroger-walmart-facial-recognition-prices.htmlhttps://www.nerdwallet.com/article/finance/what-is-dynamic-pricinghttps://www.theatlantic.com/ideas/archive/2024/12/food-deserts-robinson-patman/680765/https://www.indieretailermonth.com/statisticshttps://en.wikipedia.org/wiki/Robinson%E2%80%93Patman_Act This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit letsknowthings.substack.com/subscribe

Kevin McTigue, Clinical Professor at the Kellogg School of Management at Northwestern University, joins Lisa Dent to discuss the Illinois Tollway’s plans to explore dynamic pricing. McTigue shares insight into how this flexible pricing model is already reshaping other industries, from traffic congestion fees to real-time grocery store pricing, and what it could mean for […]

Most tax professionals and accountants are still guessing at their prices — and it's costing them thousands. In this episode of The Growth Minded Accountant, hosts Lee Reams II and Rebekah Barton break down the three big pricing models in the profession:⚖️ Published Price Guides: Transparent and simple — but often leave money on the table.

New digital price tags are coming to thousands of Walmarts by 2026. Chris and Joe dive into the pros and cons of dynamic pricing and why one Arizona representative opposes this new technology. 

John Zhang, Wharton Professor of Business Economics and Public Policy, discusses how firms use tariff-induced economic conditions to raise prices and explore dynamic pricing strategies, balancing profit motives with consumer perceptions and competition. Hosted on Acast. See acast.com/privacy for more information.

This past week Paul's Pre-Sale for the 2025 Fall North American Tour was announced and on Tuesday diehard fans like us all tried with a myriad of mixed results! Ticketmaster and their "Dynamic Pricing" was a hot bed issue. For this special episode we invited members of the 2Legs Family to join us and share their experiences. Thank You to MVP, Joan, Beatley Tone, Boyan, James, Jeremy and Ted for sharing your ticketing saga! We also pointed out the fact that several content creators incorrectly are blaming Paul for 3rd party exorbitant pricing. Are you all in got the GOT BACK North American Tour? We are! Let us know!

This week's guest is Chadd Olesen, CEO of AVRL.  Founded in 2017 as Advanced Voice Research Labs, AVRL brought voice technology to business applications such as predictive maintenance.   They shifted however to dynamic pricing models after meeting with pricing analysts at some larger carriers and brokers.  Today, AVRL automates over 25 million spot transactions monthly and provides pricing engines for two thirds of the top 100 3PLs.  In our conversation, Chadd explains AVRL's approach to dynamic pricing, focusing on understanding client strategy (high volume/low margin or vice-versa) and utilizing custom market definitions rather than solely lane-based or standard zip code data. Olesen emphasizes the importance of analytics and data scientists in successful dynamic pricing, advocating for a human-in-the-loop approach where brokers and analysts collaborate. He also touches on the challenges of change management and the future of AVRL as a strategic partner for increasing yield and identifying market opportunities.

John Zhang, Wharton Professor of Business Economics and Public Policy, discusses how firms use tariff-induced economic conditions to raise prices and explore dynamic pricing strategies, balancing profit motives with consumer perceptions and competition. Hosted on Acast. See acast.com/privacy for more information.

Does the price of barbecue food go up when the weather is good? And should you be stocking up on certain household items at particular times of year?With the cost of groceries continuing to go up, people are feeling the pinch now more than ever.Consumer Columnist with the Irish Examiner, Caitriona Redmond, joins Seán to discuss.

earlier this week, a (very funny) social media post by David Stubbs extensively cataloged the myriad ways Oasis suck-like-crazy, laying waste to the revisionist history these dopes had any redeeming values, musical or otherwise. As this post was timed to coincide with the (less interesting) Bruddas' reunion stadium tour — not titled “Triumph Of The Norms & Normettes”, but perhaps it should've been — it's been circulated far and wide. The thing is, you don't need Stubbs' permission to conclude everything surrounding the band is wretched. As revelations go, this is somewhere between Victor Wembanyama is quite tall and water is especially wet. As sibling rivalries go, this stuff is hardly Ray versus Dave. It's not even Greg vs. Raymond. WAKE ME WHEN THE SPECIAL MOMENTS REFORM. Or failing that, wake me at 8:30 am central time as i need to post the radio show.

Episode 171 - all notes from the show can be found at www.zippingaroundtheworld.com on the home page.  Scroll to find Episode 171.   Don't forget to subscribe to the show!  Tell your friends and social media. Help the show, at no cost to you! Help the show's production costs by using my JR Pass banner for your Japan Rail needs and my travel credit card links, which are always found in my website show notes. Leave me a comment on my website under the comments tab if you have ever used any of my travel tips or locations.  Also, leave me a rating and kind comment in Itunes or where ever you download this podcast, which again helps the show.

This week on the Hosting Hotline, we're shaking things up by answering a listener question from the comments section of our YouTube channel. The question? Whether using a dynamic pricing tool like PriceLabs is really worth it if you only have one seasonal property.Spoiler alert: our answer is a resounding yes—and we're breaking down why.In this episode, we discuss:What PriceLabs is and how it compares to Airbnb's Smart PricingWhy dynamic pricing is essential for seasonal propertiesHow a $20/month investment can yield huge returnsHow to use data to compete more effectively in your local marketThe top reason every host should prioritize a pricing tool in their tech stackEven if your booking calendar only gets busy for part of the year, having smart, data-informed pricing can help you make every single night count—and ultimately, bring in more revenue with less guesswork.If you're curious about dynamic pricing, we've got a full video that walks you through how to use PriceLabs and why it works.

Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning. Tired of outdated systems holding your attraction back? Gatemaster believes technology is part of the experience, transforming every touchpoint into an opportunity. Imagine seamless online booking, effortless mobile ordering, and data-driven insights at your fingertips. Ready to revolutionize your guest journey and maximize revenue? Power your attraction with Gatemaster. Discover the future at Gatemaster.com.   Harry Tomasides is the Chief Revenue Officer of Digonex. With a background in radio sales management and inventory, Harry transitioned to the attractions industry over a decade ago and now leads the sales and marketing efforts at Digonex, a company specializing exclusively in dynamic pricing solutions. Digonex serves over 130 organizations globally, including attractions and live entertainment venues, and employs a team of PhD economists who create data-driven, customized pricing strategies. In this interview, Harry talks about dynamic pricing, shifting attendance, and why every day is a separate event. Dynamic Pricing “With dynamic pricing, in our view, it's the ability to create a solution that utilizes a lot of different factors and variables.” Harry begins by clarifying what dynamic pricing truly means, especially as it differs from static or variable pricing models. Static pricing remains unchanged regardless of demand or season, while variable pricing may account for off-peak or weekend rates but still lacks true market responsiveness. Digonex's dynamic pricing model, by contrast, uses real-time data and a range of factors—like weather, Google Analytics, and macroeconomic trends—to generate daily price recommendations. These are not fixed mandates but suggestions that attractions can accept, reject, or adjust based on their goals and comfort level. The process allows organizations to better match their pricing to actual market conditions, ultimately optimizing both revenue and accessibility. Shifting Attendance “We have stories where...on the weekend [a client] had 14,000 people...when they did dynamic pricing, it completely smoothed out the attendance.” One of the most impactful benefits of dynamic pricing, according to Harry, is its ability to shift attendance patterns. By creating incentives for guests to visit during off-peak days or times, attractions can reduce overcrowding and improve the guest experience. This redistribution leads to operational advantages such as shorter queues, less stress on staff, and higher guest satisfaction. Importantly, Harry emphasizes the value of transparency in pricing—clients are advised to display pricing calendars on their websites and to avoid real-time price increases during checkout, which can erode trust. Instead, Digonex recommends plan-ahead pricing, ensuring guests feel confident that booking earlier guarantees the best rate. Every Day Is a Separate Event “With attractions...we look at every day as a separate event.” Unlike concerts or sports games that occur on specific dates, attractions operate continuously and require pricing strategies that reflect daily variations in demand. Harry explains that Digonex treats each operating day as its own event, sometimes even breaking days into segments (like morning, afternoon, and evening) for further granularity. Their algorithms assess price elasticity, guest behavior, conversion data, and substitution effects, which can even lead to increases in membership sales as guests perceive more value in an annual pass. This nuanced view allows for tailored pricing that meets an organization's financial and strategic goals—whether that's maximizing revenue, improving accessibility, or encouraging earlier purchases. For more information about Digonex or to contact Harry directly, visit https://www.digonex.com or email him at htomasides@diginex.com. The site also features their “11 Commandments” company values and more educational resources on dynamic pricing.   This podcast wouldn't be possible without the incredible work of our faaaaaantastic team: Audio and Video editing by Abby Giganan Scheduling and correspondence by Kristen Karaliunas   To connect with AttractionPros: AttractionPros.com AttractionPros@gmail.com AttractionPros on Facebook AttractionPros on LinkedIn AttractionPros on Instagram AttractionPros on Twitter (X)

If the story finished at 'Mania XL, WrestleMania 41 was the sequel nobody asked for. Simon Miller presents 10 Things WWE Wants You To Forget About WrestleMania 41...ENJOY!Follow us on Twitter:@SimonMiller316@WhatCultureWWEFor more awesome content, check out: whatculture.com/wwe Hosted on Acast. See acast.com/privacy for more information.

Fallout from last week's ICE raid in South Park continued Tuesday with union leaders calling the action an “attack on workers.” Then, the price of parking is going to change — hear more about when and by how much. And, we have part two of our five-part series on the District 1 county supervisor's race. Also, hear a discussion about the latest data on news consumption trends. Finally, find out which Oceanside coffee shop is getting a jolt from local musician Jason Mraz.

Kevin and Kieran look at the impending changes in ticketing for the FIFA 2026 World Cup with the introduction of a dynamic pricing model, and explore some of the financial ramifications of Manchester United failing to quality for Europe, including a penalty from their kit manufacturer.  Follow Kevin on X - @kevinhunterday Follow Kieran on X - @KieranMaguire Follow The Price of Football on X - @pof_pod Send in a question: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠questions@priceoffootball.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join The Price of Football CLUB: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://priceoffootball.supportingcast.fm/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Check out the Price of Football merchandise store: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://the-price-of-football.backstreetmerch.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Visit the website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://priceoffootball.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ For sponsorship email - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠info@adelicious.fm⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Price of Football is a Dap Dip production: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://dapdip.co.uk/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠contact@dapdip.co.uk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Learn more about your ad choices. Visit podcastchoices.com/adchoices

First it was airline and concert tickets, then Ubers. Now it's burgers, eggs, and bread?! This week, the Hood Health Report exposes the truth behind dynamic food pricing and what happens when tech meets your pantry. Spoiler alert: your wallet may already be suffering.Don't forget to like, subscribe, and comment and share the video! Stay Hood! Stay Healthy! ********************************************‪Memphis Voyager Article: https://memphisvoyager.com/interview/life-work-with-kavindra-kayvee-ferguson-thaxton-of-memphis-tn/Twitter: ‬twitter.com/HoodHealthPod ‪IG: instagram.com/hoodhealthreport ‬‪Facebook: facebook.com/hoodhealthreport ‬Linktree: https://linktr.ee/hoodhealthreport #HoodHealthReport #HoodHealthReportPodcast #PublicHealth

AI is no longer a “nice-to-have”—it's a game-changer for dealerships that want to win in today's competitive market. In this episode of Dealer Talk with Jen Suzuki, I sit down with Lance Schafer, General Manager of Product and Technology at LotLinx, who's been leading the charge in applying machine learning to the core areas where dealers often struggle most: inventory management, pricing, and customer experience. Lance breaks down how traditional dealership strategies—like pricing based on gut feeling or managing inventory with old sales data—are being replaced with data-driven, real-time AI systems that help stores become more profitable and efficient. We talk about: How AI shifts inventory strategy from reactive to predictive How dynamic pricing boosts both speed and profitability Using machine learning to match inventory with what customers actually want The biggest hurdles in AI adoption and how to overcome them What trends are coming next, and how to prepare now Whether you're just exploring AI or already testing tools, this episode will give you clarity on where the real impact is—and how to start modernizing before the market forces your hand. Dealer Talk with Jen Suzuki Podcast |

Dynamic pricing just got a major shakeup.Hospitable—yeah, the messaging automation platform we all love—just rolled out built-in dynamic pricing at no extra cost. Game. Changer.In this episode, I'll break down:What this new pricing feature is (and how it compares to tools like PriceLabs or Beyond)Why this could seriously disrupt the pricing tool marketHow easy it is to set up (spoiler: super easy)Why this is huge for Rookie Hosts who want simple, smart pricing—without paying moreIt's just getting started, and there's more to come.

On this episode of Managed Care Cast, The American Journal of Managed Care® speaks with Larragem Raines, MS, director of research at the Center for Innovation & Value Research, about her organization's open-source value model for major depressive disorder (MDD). She also defines dynamic pricing and explains how it is incorporated into the MDD value model, topics she expands upon in a recent contributor article. Looking ahead, Raines discusses the potential of artificial intelligence (AI) to improve diagnosis, treatment, and access in the MDD space.

Welcome to another episode of the Luxury Outdoor Living Podcast where hosts Mike and Trey Farley from Farley Pool Designs, along with guest Jesse, Founder and CEO of Calimingo Pools, discuss their extensive experience in transforming backyards into personal retreats. They delve into the evolution of pool and landscaping design over the decades, trends, and tips for homeowners embarking on outdoor projects. Jesse shares his unique journey from handyman to CEO, innovative design inspirations, and the importance of detailed planning and execution in large-scale outdoor projects. The episode also offers crucial advice for homeowners on choosing the right contractor, understanding billing processes, and the significance of lighting and planting in outdoor spaces. Whether you're looking to build a cozy escape or a lavish resort-style oasis, this episode provides valuable insights and tips to help turn your vision into reality. Discover more: https://calimingo.com/ https://www.farleypooldesigns.com/ https://www.instagram.com/farleydesigns/ https://www.instagram.com/luxuryoutdoorlivingpodcast/ https://www.instagram.com/poolzila/   00:00 Welcome to Luxury Outdoor Living Podcast 02:24 Jesse's Journey: From Handyman to Pool Designer 08:30 First Pool Project: Overcoming Challenges 12:24 Innovative Pool Designs and Features 31:45 The Importance of Work Ethic and Efficiency 39:26 Comprehensive Outdoor Living Solutions 41:47 Billing Practices in the Pool Industry 44:26 The Impact of Covid on the Pool Industry 46:20 Dynamic Pricing and Market Adjustments 48:53 Identifying Reliable Pool Companies 52:29 Design Preferences and Client Projects 55:20 Common Mistakes and Best Practices 01:09:39 Favorite Things and Inspirations 01:14:20 Conclusion and Final Thoughts    

In today's high-volatility world, many investors feel stuck—paralyzed by rising interest rates, geopolitical tension, and inflation. But in this powerful episode of The Investor Impact, Vinney Chopra brings the clarity and confidence that accredited investors need right now. From arriving in America with just $7 to building a $1 billion real estate portfolio, Vinney's story is proof that uncertain times can unlock massive opportunities—if you know where to look.   Vinney pulls back the curtain on the very strategies he's using with his investor partners in 2025:  

Every left winger should have their eyes held open and be forced to watch this on repeat until it sinks in. BONUS EPISODES available on Patreon (https://www.patreon.com/deniersplaybook) SOCIALS & MORE (https://linktr.ee/deniersplaybook) WANT TO ADVERTISE WITH US? Please contact climatetownsponsorships@gmail.comDISCLAIMER: Some media clips have been edited for length and clarity. CREDITS Created by: Rollie Williams, Nicole Conlan & Ben BoultHosts: Rollie Williams & Nicole ConlanExecutive Producer: Ben Boult Editor: Laura ConteProducers: Daniella Philipson, Irene PlagianosArchival Producer: Margaux SaxAdditional Research & Fact Checking: Carly Rizzuto & Canute HaroldsonMusic: Tony Domenick Art: Jordan Doll Special Thanks: The Civil Liberties Defense CenterSOURCESAccounts, T. C. of P. (2023). Wind Power: Energy is Good for Texas. Comptroller.texas.gov.Alsaleh, A., & Sattler, M. (2019). Comprehensive life cycle assessment of large wind turbines in the US. Clean Technologies and Environmental Policy, 21(4), 887–903.California Energy Commission. (2023). 2023 Total System Electric Generation. California Energy Commission.Carpenter, S. (2020, September 5). Why The Oil Industry's $400 Billion Bet On Plastics Could Backfire. Forbes.Carter, L. (2021, June 30). Inside Exxon's playbook. Unearthed.Clarion Energy Content Directors. (2010, May 2). Dynamic Pricing and Key Challenges. Renewable Energy World.Climate Town. (2025, February 11). How Oil Propaganda Sneaks Into TV Shows | Climate Town. YouTube.Coates, T.-N. (2024). The Message. One World.Dammeier, L. C., Loriaux, J. M., Steinmann, Z. J. N., Smits, D. A., Wijnant, I. L., van den Hurk, B., & Huijbregts, M. A. J. (2019). Space, Time, and Size Dependencies of Greenhouse Gas Payback Times of Wind Turbines in Northwestern Europe. Environmental Science & Technology, 53(15), 9289–9297.Davis, C. (2024, June 3). Vistra Eyeing Natural Gas-Fueled Expansion Across Texas to Bolster ERCOT Grid. Natural Gas Intelligence.Drilled. (2018, September 11). S1, Ep3 | Weaponizing False Equivalence. Drilled.EIA. (2024, October 9). How much oil is consumed in the United States? - FAQ - U.S. Energy Information Administration (EIA). Eia.gov.Eliq. (2024, June 5). The complete Dynamic Pricing guide for energy retailers - Eliq. Eliq.Erickson, P., & Achakulwisut, P. (2012). How subsidies aided the US shale oil and gas boom. Stockholm Environment Institute.Fox News Clips. (2018, November 29). “That Was Me, People”: Obama Takes Credit for Oil Production Boom. YouTube.Gardiner, B. (2019, December 19). The Plastics Pipeline: A Surge of New Production Is on the Way. Yale E360.Green, M. (2021, December 7). Your socks are made with plastic and could be loaded with dangerous BPA. San Francisco Chronicle.Guardian News. (2019). “I never understood wind”: Trump goes on bizarre tirade against windmills [YouTube Video]. YouTube.Guezuraga, B., Zauner, R., & Pölz, W. (2012). Life cycle assessment of two different 2 MW class wind turbines. Renewable Energy, 37(1), 37–44.Haapala, K. R., & Prempreeda, P. (2014). Comparative life cycle assessment of 2.0 MW wind turbines. International Journal of Sustainable Manufacturing, 3(2), 170.Harris, J. (2024, November 28). Scene from Billy Bob Thornton's New Show Goes Viral as His “Landman” Character Savages Green Energy. The Western Journal.Hartke, K. (2017, July 5). “The Sideways Effect”: How A Wine-Obsessed Film Reshaped The Industry. NPR.Hookstead, D. (2025, January 14). “Landman” Goes Viral With Scene Crushing Woke Environmentalists | OutKick. OutKick.Imperative Podcasts. (2022). Boomtown - Chapter 3: Dust to DustInternational Energy Agency. (2024). World Energy Investment 2024. YouTube. Jack, S., & Masud, F. (2025, February 26). BP shuns renewables in return to oil and gas. BBC.Krauss, C., & Penn, I. (2022, June 7). Shell, the Oil Giant, Will Sell Renewable Energy to Texans. The New York Times.Kreil, E. (2024, March 11). United States Produces More Crude Oil than Any country, Ever - U.S. Energy Information Administration (EIA). Www.eia.gov.Malewitz, J. (2013, October 14). $7 Billion Wind Power Project Nears Finish. The Texas Tribune.McEwen, M. (2024, November 18). API runs ads to challenge “Landman” oil industry portrayal. Midland Reporter-Telegram.Murray, C. (2023, June 30). The McDonald's Grimace Shake's Viral (And Gruesome) TikTok Trend, Explained. Forbes.Nelson, J. (2024, November 27). “Landman” clip goes viral slamming renewable energy: “There is nothing clean about this.”. Fox News.NW, T. C. for R. P. 1300 L. S., Washington, S. 200, & info, D. 20005 telelphone857-0044. (2025). Oil & Gas Lobbying Profile. OpenSecrets.Oklahoma Oil & Natural Gas, & OERB. (2022, July 19). Petro Pete's Adventure - Big Bad Dream - OERB. OERB.Paramount Plus. (2024a, November 27). Landman | Tommy Explains Why Even Wind Turbines Depend on the Oil Industry (S1, E3). YouTube.Paramount Plus. (2024b, December 3). Landman | Q&A with Billy Bob Thornton. YouTube.PBOG. (2017, October 12). The Well That Launched the Permian - Permian Basin Oil and Gas Magazine. Permian Basin Oil and Gas Magazine.Peach, S. (2021, June 30). What's the carbon footprint of a wind turbine?. Yale Climate Connections.Pitsel, P. (2021, February 26). What about Wind Farms?. LinkedIn.Plastic Pollution Coalition Editor. (2024, September 17). Fracked Gas is Now a Growing Share of the Fossil Fuels Being Turned Into Plastics. Plastic Pollution Coalition.Rapier, R. (2024, December 26). U.S. Oil Production Shattered Records Again in 2024. OilPrice.com.Rassenfoss, S. (2023, August 16). Shale Wells Producing More Early On, Then Declining Faster Than Ever. JPT.Schechter, D. (2020, February 16). VERIFY: Does conservative Texas actually lead the U.S. in green energy?. WFAA.Science Daily, & Taylor & Francis Group. (2024, May 16). Wind farms can offset their emissions within two years. ScienceDaily.Statistia. (2019, September 3). Infographic: Wind Turbines Are Not Killing Fields for Birds. Statista Infographics.Texas Monthly, & Wallace, C. (2019). Boomtown Podcast. Texas Monthly.The Climate Denier's Playbook. (2023, July 11). You Owe Your Life to Oil & Gas. Spotify.The Joe Rogan Experience. (2020, September 2). Joe Rogan Experience #892 - Greg Fitzsimmons. JRE Podcast.The Joe Rogan Experience. (2024, January 4). Joe Rogan Experience #2083 - Taylor Sheridan. JRE Podcast.TotalEnergies. (2024). Wind, Solar and Hydro Power: Our Renewable Energy Activities in France at a Glance. TotalEnergies.com.Twitter, & @bonchieredstate. (2024, October 24). Every left-winger should have their eyes held open and be forced to watch this on repeat until it sinks in. X (Formerly Twitter).U.S. Energy Information Administration. (2025, May 6). U.S. Field Production of Crude Oil (Thousand Barrels per Day). Www.eia.gov.Valle, S. (2023, April 4). 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Want to unlock up to 30% more revenue from your short-term rental or boutique hotel? This week, we're diving into the powerful concept of "stacking wins" — small optimizations that, when combined, lead to massive growth. Tune in to learn the simple steps you can take today to maximize earnings and future-proof your property. 5 Key Takeaways: Why optimizing your listing photos, descriptions, and titles is the first big win for better bookings. How multi-channel distribution not only boosts revenue but shields you from platform changes. The importance of dynamic pricing — and why flat rates are costing you thousands. Why fast, stellar guest communication can make or break your entire business. How stacking these strategies leads to compounding results, pushing you into the top revenue percentiles. Stacking wins isn't about chasing hacks — it's about strategically refining your operations for real, lasting success. Apply these optimizations or let our expert team do the heavy lifting for you. Subscribe, share, and connect with us to make the most of your property's potential! Resource Links: Check out our videos on YouTube: https://www.youtube.com/@ShortTermRentalRiches Grab your free management eBook: https://strriches.com/#tools-resources Looking to earn more with your property (without the headaches)? Chat with our expert management team: https://strriches.com/management-services/

Send us a message!In this episode of Alex & Annie: The Real Women of Vacation Rentals, we sit down with Julie Brinkman, CEO of Beyond, to explore how the company is transforming the way property managers approach pricing and profitability.From dynamic pricing to market intelligence, Beyond has become a vital tool for short-term rental professionals looking to scale sustainably and outperform their competition. Julie shares how the company empowers property managers with smarter data, automation, and real-time insights to "beat the market"—no matter what that market looks like.Key Topics Discussed:1️⃣ Julie's unique path to leadership and the lessons learned from her mother's resilience2️⃣ The evolution of revenue management in vacation rentals3️⃣ How Beyond's tools help property managers maximize revenue while saving time4️⃣ Lessons learned navigating COVID-19 and coming out stronger5️⃣ The unique challenges of pricing single-unit properties vs. hotels6️⃣ How global expansion is shaping Beyond's product innovation7️⃣ The critical role of empathy, culture, and customer feedback in tech developmentJulie also touches on the importance of industry collaboration, the rising need for smarter pricing strategies, and why AI alone isn't enough to drive revenue in a human-centered business.If you're a property manager, tech enthusiast, or hospitality professional looking to stay ahead in a competitive market, this conversation is packed with insight and inspiration.Connect with Julie:LinkedIn: http://linkedin.com/in/jrbrinkman/ Website: https://www.beyondpricing.com/ Get $50 credit and $0 onboarding fee when you sign up for Beyond, the leading dynamic pricing tool for vacation rentals: http://beyondpricing.info/alexandannieReady to take your operations to the next level? Visit https://tnsinc.com/podcasts-alex-and-annie/  to learn more.#vacationrentals #revenuemanagement #shorttermrentaltech

Pricing your short-term rental is no easy task—but with the right tools, you can maximize revenue and occupancy. In this episode, Tim welcomes Anurag Verma, co-founder of PriceLabs, to discuss how dynamic pricing has evolved, why data-driven decisions matter, and how hosts can optimize their strategies in an increasingly competitive market. In This Episode, You'll Learn: How PriceLabs grew from a beta tool to managing 450,000 properties worldwide Why pricing flexibility leads to higher earnings The most underutilized feature in PriceLabs that hosts should be using How AI and automation are shaping the future of dynamic pricing Actionable tips for setting the perfect base price and fine-tuning your strategy Why Listen? Whether you're a new host or an experienced property manager, this episode is packed with insights to help you optimize pricing, increase bookings, and stay ahead of market trends. Resource Links: Check out our videos on YouTube: https://www.youtube.com/@ShortTermRentalRiches Grab your free management eBook: https://strriches.com/#tools-resources Looking to earn more with your property (without the headaches)? Chat with our expert management team: https://strriches.com/management-services/ Relevant Tags: #DynamicPricing #PriceLabs #AirbnbOptimization #ShortTermRentals #RevenueManagement #VacationRentalSuccess #STRInvesting #HospitalityTech #RealEstateTools

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