Podcast appearances and mentions of ben brennan

Ben Brennan, former guest, accomplished author, and QSTAC CEO, guest hosts today's "turn the tables" episode... and interviews Dan Turchin, PeopleReign CEO. Learn about Dan's vision for augmenting human intelligence with machine intelligence and how AI will be used to give the next billion employees back an hour a day.Listen and learn...The origin story behind this podcastWhat's required to use AI to improve employee experiences How many new jobs will be created by AI in the next five years according to The World Economic ForumThe right way for investors to identify talent and catalyze innovationHow Ben learned the value of human-centric AI from his days at Yahoo, Box, and TwitterReferences in this episode:Mark Settle, serial CIO, on AI and the Future of WorkDr. Mark van Rijmenam, The Digital Speaker, on AI and the Future of WorkRory O'Driscoll from Scale Ventures Partners on AI and the Future of WorkAshu Garg from Foundation Capital on AI and the Future of Work Glenn Solomon from GGV on AI and the Future of Work The great Katie Stanton, PeopleReign investor from Moxxie Ventures

Ben Brennan, QSTAC CEO, author, and former IT exec at Yahoo and Verizon Media, is a world traveler, a musician, and a trained psychologist with passions for philosophy and psychotherapy. Not exactly the traditional background for an IT leader. Early roles at Pivotal Labs and Jawbone taught Ben that bringing humanity to technology is the future of work. He since published Badass IT Support and started QSTAC to measure the employee experience. Listen and learn...What Ben learned managing 100 people and supporting 15,000 employees at YahooHow the culture at Pivotal Labs inspired Ben's philosophy on quantifying the employee experienceHow Ben convinced a former Apple leader why QSTAC is better than NPSWhy CSAT scores don't actually correlate with how satisfied employees are at workHow the principles of Design Thinking can be used to run ITWhat IT must do to avoid being "Uber-ed" like the taxi industryReferences in this episode...Dion Hinchcliffe on AI and the Future of WorkTim Crawford on AI and the Future of WorkMatt K. Parker on AI and the Future of WorkO'Reilly's 2021 AI adoption in the enterprise surveyQSTAC

Today on the podcast I'm joined by Bad Ass IT guy, Ben Brennan, Founder of QSTAC. Now I call him badass cause he did write a book called "Badass IT support." That idea of delivering top-shelf badass support forms the basis of what we talk about in our discussion on the podcast today. We talk about Ben's experience rising up in the ranks of IT and what it taught him about IT that led him to develop his customer satisfaction software QSTAC. Ben is also a trained therapist, so his perspective on the psychology of work is an area we really connected on. We also talk a bit about Ben's journey as an entrepreneur starting a software company. There's lots to get in to here, so I hope you enjoy my conversation with Ben.

https://www.linkedin.com/in/benbrennan/ https://www.qstac.com/

Ben Brennan stopped by Technado this week to talk about how his company’s QSTAC data can improve the quality of IT teams as well as his book, Badass IT Support. Then, the group discussed how IT workers are like flat earthers. In the news, the panel looked at the reorg at Intel, a supercomputer collaboration between Nvidia and the University of Florida, how masks are messing with facial recognition, and a multi-day ransomware outage at Garmin. Finally, they look at the implications of a security breach at a major genealogy database.

Ben Brennan stopped by Technado this week to talk about how his company’s QSTAC data can improve the quality of IT teams as well as his book, Badass IT Support. Then, the group discussed how IT workers are like flat earthers. In the news, the panel looked at the reorg at Intel, a supercomputer collaboration between Nvidia and the University of Florida, how masks are messing with facial recognition, and a multi-day ransomware outage at Garmin. Finally, they look at the implications of a security breach at a major genealogy database.

Ben Brennan stopped by Technado this week to talk about how his company’s QSTAC data can improve the quality of IT teams as well as his book, Badass IT Support. Then, the group discussed how IT workers are like flat earthers. In the news, the panel looked at the reorg at Intel, a supercomputer collaboration between Nvidia and the University of Florida, how masks are messing with facial recognition, and a multi-day ransomware outage at Garmin. Finally, they look at the implications of a security breach at a major genealogy database.

Ben Brennan stopped by Technado this week to talk about how his company’s QSTAC data can improve the quality of IT teams as well as his book, Badass IT Support. Then, the group discussed how IT workers are like flat earthers. In the news, the panel looked at the reorg at Intel, a supercomputer collaboration between Nvidia and the University of Florida, how masks are messing with facial recognition, and a multi-day ransomware outage at Garmin. Finally, they look at the implications of a security breach at a major genealogy database.

Ben Brennan stopped by Technado this week to talk about how his company’s QSTAC data can improve the quality of IT teams as well as his book, Badass IT Support. Then, the group discussed how IT workers are like flat earthers. In the news, the panel looked at the reorg at Intel, a supercomputer collaboration between Nvidia and the University of Florida, how masks are messing with facial recognition, and a multi-day ransomware outage at Garmin. Finally, they look at the implications of a security breach at a major genealogy database.

Ben Brennan stopped by Technado this week to talk about how his company’s QSTAC data can improve the quality of IT teams as well as his book, Badass IT Support. Then, the group discussed how IT workers are like flat earthers. In the news, the panel looked at the reorg at Intel, a supercomputer collaboration between Nvidia and the University of Florida, how masks are messing with facial recognition, and a multi-day ransomware outage at Garmin. Finally, they look at the implications of a security breach at a major genealogy database.

Episode 24 is an interview with Ben Brennan. (Twitter: @why) Ben is the author of "Badass IT Support", and inventor of the QSTAC™ metric for IT customer experience. A former psychotherapist and musician, Ben brought his unique background to IT Support in San Francisco a decade ago. Since then, Brennan has helped transform IT teams for some of the country's leading tech firms including Box, Yahoo, Twitter, Jawbone, AOL, and Verizon Media, showing them how great communication, clearly defined and measurable goals, and an irreverent sense of humor can revolutionize a company's IT Department. The SPOCcast logo, podcast theme, and all content are the property of HDI, a part of Informa Tech. © 2020 HDI, all rights reserved.

PODCAST "We needed to be a lot better than we were, we needed to be a lot more clinical in front of goals if we were going to give ourselves any chance of competing and that’s probably the department that let us down most today.” Meath manager Andy mcEntee was hugely disappointed following Sunday's Leinster SFC final drubbing by Dublin, but it shouldn't be all doom and gloom for the Royals as they produced a decent opening half and should a defensive resolve for close to an hiour against the greatest team ever to play the game before being eventually overwhelmed. The players put in a monumental shift, worked hard with little reward and apart from being blown out of the water in the final 15 minutes they didn't look out of place against the five-in-a-row chasing All-Ireland champions. On this week's Talk A Good Game we hear Andy McEntee's views on the game when he spoke to the assembled media afterwards, while reporter Jimmy Geoghegan also caught up with Graham Reilly and Ben Brennan. As Meat Loaf used to proclaim 'two out of three ain't bad' and despite the disappointment of the senior final there was joy in Croke Park for the Meath hurlers who claimed the Christy Ring Cup following a thriller against Down and the junior footballers who survived a late rally from Kildare to lift the Leinster JFC title. On this week's show we have exclusive chats with manager Nick Fitzgerald and players Adam Gannon and Sean Geraghty following the Ring Cup success. Also this week we look ahead to the start of the senior hurling championship, the Ladies Leinster IFC final and generally reflect on what was a bitter sweet weekend for Meath sports fans. So sit back, turn on and tune in to this week's edition of Talk A Good Game right here.

"Our approach is that we want to go out and we want to put up the best performance we can possibly put up on the day and that is all we are thinking about, what other people are doing is out of our control,” Meath football manager Andy McEntee is looking forward to Sunday's Leinster SFC final. On this week's Talk A Good Game podcast we bring you exclusive interviews with Meath manager Andy McEntee, selector Finian Muratgh and players James McEntee and Ben Brennan ahead of Sunday's Leinster SFC final clash with Dublin. We also caught up with Meath hurling boss Nick Fitzgerald, captain Sean Geraghty and influential full-back Darragh Kelly as they look forward to Saturday's Christy Ring Cup final against Down. Fergal Lynch reflects on Meath's comfortable victory over Wicklow in the Ladies Leinster IFC semi-final, while Jimmy Geoghegan talks about Meath going so close to recording a first ever win in the All-Ireland Senior Camogie championship against Dublin last week. We also have a quick look at how the A FLs finished up and see who is promoted, relegated and who will will contest the respective finals. It's jam-packed on Talk a Good Game this week, so sit back, relax and soak it all in, right here.

"Our approach is that we want to go out and we want to put up the best performance we can possibly put up on the day and that is all we are thinking about, what other people are doing is out of our control,” Meath football manager Andy McEntee is looking forward to Sunday's Leinster SFC final. On this week's Talk A Good Game podcast we bring you exclusive interviews with Meath manager Andy McEntee, selector Finian Muratgh and players James McEntee and Ben Brennan ahead of Sunday's Leinster SFC final clash with Dublin. We also caught up with Meath hurling boss Nick Fitzgerald, captain Sean Geraghty and influential full-back Darragh Kelly as they look forward to Saturday's Christy Ring Cup final against Down. Fergal Lynch reflects on Meath's comfortable victory over Wicklow in the Ladies Leinster IFC semi-final, while Jimmy Geoghegan talks about Meath going so close to recording a first ever win in the All-Ireland Senior Camogie championship against Dublin last week. We also have a quick look at how the A FLs finished up and see who is promoted, relegated and who will will contest the respective finals. It's jam-packed on Talk a Good Game this week, so sit back, relax and soak it all in, right here.

For over a hundred years, Australia had been a beacon of hope and opportunity for millions of people, so it's hard to imagine why anyone would want to turn their back on it. But 125 years ago, that's exactly what a group of disaffected South Australians did, when they signed up for a daring mission to set up a socialist utopia on the other side of the world. This is the story of the 19th century pioneers who went in search of a “New” Australia. Thanks to Gavin Souter, Dr Ben Stubbs, Bob Byrne, Jillian Attrill and Ben Brennan. See acast.com/privacy for privacy and opt-out information.

Every year the CVR's postdocs and students award the 'Sir Michael Stoker award' to a leading scientist in virology who comes to our institute, meets with students and staff and gives a lecture. Past winners include Vincent Racaniello, Peter Piot, Francoise Barre-Sinoussi, Beatrice Hahn with this year's winner being David Baltimore. In 2015, Jon Yewdell was the Stoker prize winner and he came to the CVR and delivered his famous 'How to Succeed in Science Without Really Trying' lecture. We were lucky enough to record it for Contagious Thinking. Listen here to Jon's wisdom and get excited for science again! Picture is (L to R), Joanna Crispell (PhD student), Ben Brennan (postdoc), Jon Yewdell, and Prof John McLauchlan (CVR PI).