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Show notes and links: https://www.valuecapturellc.com/he56 In today's episode, our guest is Dr. Donna Prosser, the Chief Clinical Officer for the Patient Safety Movement Foundation, an organization that Value Capture is proud to partner with, given our shared interests in improving healthcare. Donna has been in the healthcare industry for more than 30 years and is currently the Chief Clinical Officer at the Patient Safety Movement Foundation. She spent the first fifteen years of her career at the bedside and transitioned into administration after a personal experience helped her to understand just how fragmented and unsafe patient care can be. This experience ignited a passion to improve healthcare quality and safety in her that continues to burn to this day. She previously worked as a healthcare consultant, helping organizations across the United States and previously had leadership roles and/or clinical roles at Martin Health System, Carteret Health Care, and the Washington Hospital Center. Dr. Prosser received a Doctorate in Nursing Practice at the University of Central Florida, a Master of Science in Nursing at Duke University, and a Bachelor of Science in Nursing at George Mason University. In the episode, Donna discusses efforts to improve patient safety and healthcare quality — and her personal motivations for doing so — with our host, Mark Graban. topics and questions include: What inspired you to get so involved in patient safety? A personal experience... How can we help advocates and patients be partners and not adversarial? Two stories — helped STOP the errors Fixing errors vs. focusing on culture, systems, etc. Fragmented care, system issues -- or systemless? Covid era - lack of visitation, impact on errors?? What's the scale of the problem? It's been 20+ years since To Err is Human… is it getting better?? Are we seeing results? Goal of Zero Harm by 2030? How do we get there? Making a commitment to zero harm PATIENT AIDER app PSMF resources that can help? Coaching support for organizations that commit to zero harm Creating a foundation for safe and reliable care Previous episode with Dr. David Mayer, former CEO of the Foundation
Dr. Donna Prosser has been in the healthcare industry for more than 30 years and is currently the Chief Clinical Officer at the Patient Safety Movement Foundation. She spent the first fifteen years of her career at the bedside and transitioned into administration in 2002 after a personal experience that helped her to understand just how fragmented and unsafe patient care can be. This experience ignited a passion to improve healthcare quality and safety that continues to burn to this day. Prior to joining the Patient Safety Movement Foundation, Dr. Prosser worked as a healthcare consultant, helping organizations across the United States to improve quality and safety, increase patient engagement, and reduce clinician burnout. Before beginning her consulting career, she was responsible for clinical practice improvement across Martin Health System, while also functioning as Site Administrator and Chief Nursing Officer for the system's largest hospital. She previously focused on improving quality and safety through administrative, education, and clinical roles at both Carteret Health Care and the Washington Hospital Center. Dr. Prosser is a Fellow in the American College of Healthcare Executives and is board certified as a Nurse Executive by the American Nurses Credentialing Center and as a Patient Advocate by the Patient Advocate Certification Board. She is the recipient of the 2021 Robert L. Wears Patient Safety Leadership Award. Here in Episode #134, Donna starts our show with a mindset encouraging even the smallest of groups to change the world. Working with the patient safety movement, Donna is on an impressive mission to achieve zero preventable harm by the year 2030. She shares with us her impressive background in nursing, leadership; and the very personal story that set her off on her journey to transform the industry. She highlights opportunities to improve the medical record for patients as a career lesson learned from her past. Donna shares of focus around human factors as an important tip for all facilitators to grow within. She provides great insights into the work that the Patient Safety Movement is leading, including access to the free virtual sessions for World Patient Safety Day. She gives a career Aha moment that encourages us to speak the language of the teams that we support. Donna connects the dots between problem-solving and the scientific method. Donna tells us why now is the perfect time for a quality and patient safety professionals to shine; and places a call to action for healthcare organizations to embed quality and patient safety in all areas of their organization. · Connect with Donna on LinkedIn · Learn More About Patient Safety Movement · Learn More About World Patient Safety Day · Access the Healthcare QualityCast LinkedIn Group · Leaves Us a Rating --- Send in a voice message: https://anchor.fm/healthcarequalitycast/message
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We welcome back David Harlow BS, Pharm. D.Chief Pharmacy Officer of Martin Health System. Dr. Harlow received his B.S. in Pharm in 1992 from the Medical College of Virginia and completed his Doctoral work at the University of Florida. Professionally, Dr. Harlow joined the Martin Health System as the Chief Pharmacy Officer, coming from Carilion Clinic's ACO as the Regional Director of Pharmacy Operations for Southwestern Virginia. Additionally, Dr. Harlow is the executive officer of PharmaDym, a clinical pharmacy consulting firm. His experience also includes retail pharmacy ownership, home infusion and pharmacy benefit management. The first step towards assigning more responsibility to pharmacists, and thus improving medication adherence, is to identify where your organization may be falling short in terms of adherence. A logical place to start is with chronic patients. This level of patient generally has a complicated medication regimen, which can reduce the chance of full adherence to their prescribed routines. This often leads to multiple office or emergency room visits and higher usage of healthcare resources, not to mention lower HEDIS scores for the healthcare providers they are visiting. With total non-adherence potentially costing the U.S. health system $290 billion annually, the importance of helping chronic patients with adherence cannot be overstated. The ACA changes the role of the pharmacist as we know it and is redirecting our approach to healthcare delivery. Collaboration between physicians and pharmacists brings the pharmacist out of the basement and onto the front lines as part of the overall care plan. As chronic diseases continue to rise in prevalence, this collaboration can augment patient involvement, help improve medication adherence, improve cost‐efficiency and alleviate some of the demands affecting the healthcare system. As we move toward a value-based healthcare system, the pharmacist is only becoming more vital to the health of healthcare. Contact David: Dave.Harlow@MartinHealth.org Special Thanks to our sponsor Omnicell See omnystudio.com/listener for privacy information.
We welcome back David Harlow BS, Pharm. D.Chief Pharmacy Officer of Martin Health System. Dr. Harlow received his B.S. in Pharm in 1992 from the Medical College of Virginia and completed his Doctoral work at the University of Florida. Professionally, Dr. Harlow joined the Martin Health System as the Chief Pharmacy Officer, coming from Carilion Clinic’s ACO as the Regional Director of Pharmacy Operations for Southwestern Virginia. Additionally, Dr. Harlow is the executive officer of PharmaDym, a clinical pharmacy consulting firm. His experience also includes retail pharmacy ownership, home infusion and pharmacy benefit management. The first step towards assigning more responsibility to pharmacists, and thus improving medication adherence, is to identify where your organization may be falling short in terms of adherence. A logical place to start is with chronic patients. This level of patient generally has a complicated medication regimen, which can reduce the cha
In this iBrief, L. David Harlow, III, PharmD, assistant vice president for professional services and chief pharmacy officer at Martin Health System, offers his thoughts on how the passage of the 21st Century Cures Act will affect the pace of new drug and device approvals in 2017. He also offers advice to companies on what they can do to prepare in an uncertain political climate.
On this episode of the Pharmacy Podcast Show, sponsored by Omnicell, we listen in to a presentation by DAVID HARLOW, III BS, Pharm. D. with Martin Health System. Dr. Harlow received his B.S. in Pharm in 1992 from the Medical College of Virginia and completed his Doctoral work at the University of Florida. Professionally, Dr. Harlow joined the Martin Health System as the Chief Pharmacy Officer, coming from Carilion Clinic’s ACO as the Regional Director of Pharmacy Operations for Southwestern Virginia. Additionally, Dr. Harlow is the executive officer of PharmaDym, a clinical pharmacy consulting firm. His experience also includes retail pharmacy ownership, home infusion and pharmacy benefit management. Omnicell is recognized as a leading provider of comprehensive, technologically advanced automation that enables health care facilities to acquire, manage, dispense, and deliver medications and supplies more effectively. Omnicell automation is used from the point of
On this episode of the Pharmacy Podcast Show, sponsored by Omnicell, we listen in to a presentation by DAVID HARLOW, III BS, Pharm. D. with Martin Health System. Dr. Harlow received his B.S. in Pharm in 1992 from the Medical College of Virginia and completed his Doctoral work at the University of Florida. Professionally, Dr. Harlow joined the Martin Health System as the Chief Pharmacy Officer, coming from Carilion Clinic's ACO as the Regional Director of Pharmacy Operations for Southwestern Virginia. Additionally, Dr. Harlow is the executive officer of PharmaDym, a clinical pharmacy consulting firm. His experience also includes retail pharmacy ownership, home infusion and pharmacy benefit management. Omnicell is recognized as a leading provider of comprehensive, technologically advanced automation that enables health care facilities to acquire, manage, dispense, and deliver medications and supplies more effectively. Omnicell automation is used from the point of entry into the hospital through the central pharmacy, nursing units, operating room, procedural areas, and patient bedsides – as well as in long-term care sites. For over 20 years the mission of Omnicell has focused on improving the medication and supply distribution process. More than 4,000 acute care customers worldwide have used Omnicell's medication automation, supply chain, and analytics solutions to improve efficiency, reduce errors, and lower costs. Omnicell non-acute care solutions, including the MTS brand, enable approximately 7,000 institutional and retail pharmacies worldwide to optimize productivity and control costs. Moreover, the innovative medication adherence packaging solutions can reduce costly hospital readmissions. At Omnicell, delivering our technology is just the beginning. We are also committed to delivering the best customer experience. To ensure our customers gain the most utility from their Omnicell systems, we offer a suite of analytics software, a comprehensive training and education program, and first-rate customer support. Omnicell has been recognized with KLAS award every year since 2006. See omnystudio.com/listener for privacy information.