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Great hospital results rarely come from a single initiative. They come from leaders who get clear about what matters, align their teams around those priorities, and then have the discipline to follow through consistently. In this episode of The Lead Up Podcast, Mike Harbour sits down with Tracey Carson, CNO at UNC Health Johnston, for a practical conversation about the leadership practices behind strong patient experience, employee retention, accountability, and organizational performance. Tracey and her team have moved patient satisfaction into the top 10th percentile nationally, earned Leapfrog A ratings at both hospitals, achieved a CMS four-star rating, and maintained employee turnover under 14%. Throughout the conversation, Tracey shares what is happening behind those results. Mike and Tracey explore how UNC Health Johnston has aligned nursing leaders around a clear set of priorities, created transparency through scorecards and daily measurement, and built accountability into the everyday rhythm of the organization. Tracey also explains why knowing the “why behind the what” is critical when leaders are trying to turn expectations into behaviors that last. They also discuss one of the biggest challenges facing healthcare leaders today: protecting leaders' time so they can actually lead. Tracey shares why her nurse leaders have permission to say no to meetings that don't support their priorities, allowing them to spend more time on their units, rounding with patients, connecting with staff, coaching their people, and removing barriers. This conversation is a reminder that improving patient experience and building a high-performing culture doesn't always require another new initiative. Often, it requires greater clarity, alignment, accountability, and consistency around the practices we already know matter. In this episode, you'll learn: How UNC Health Johnston moved patient satisfaction into the top 10th percentile nationally—and the leadership practices behind those results. How aligning leaders around a small number of priorities creates greater accountability, consistency, and organizational focus. Why protecting leaders' time from unnecessary meetings allows them to spend more time with patients, employees, and developing their teams. How using data, rounding, and clear expectations helps leaders identify barriers, improve performance, and build a culture where people want to stay. About Tracey Carson Tracey Carson is Chief Nursing Officer at UNC Health Johnston in North Carolina, where she has spent more than 18 years helping advance patient care, nursing leadership, and organizational performance. Under her leadership, nursing teams have developed a disciplined approach to patient safety, patient experience, leadership rounding, accountability, and continuous improvement. UNC Health Johnston has achieved top-decile patient satisfaction results, Leapfrog A ratings at both hospitals, a CMS four-star rating, and employee turnover below industry norms. Tracey is passionate about developing healthcare leaders, creating clear expectations, removing barriers for frontline teams, and building a culture where patients remain at the center of care. Connect with Tracey LinkedIn: https://www.linkedin.com/in/tracey-carson-ba784b37/ UNC Health Johnston If you enjoyed this episode, subscribe to The Lead Up Podcast, leave a review, and share it with another healthcare leader who is working to improve patient experience, strengthen accountability, and build a culture where both patients and employees can thrive.
Artificial intelligence is rapidly changing healthcare, but successful AI adoption requires much more than choosing the right technology. In this episode of The Beat's AI at ViVE series, Sandy Vance speaks with Dr. Melinda S. Kidder, DHA, MSN, RN, CENP, Chief Nursing Officer, Office of the National Coordinator for Health IT at the U.S. Department of Health and Human Services, and Bill Slovin, Chief Technology Officer at Brandon Systems, about what healthcare organizations need to get right before AI can truly deliver value. Their conversation explores some of the biggest challenges facing healthcare AI adoption, including fragmented data, interoperability, data quality, alert fatigue, clinician buy-in, patient safety, and the importance of understanding the problem before selecting an AI solution. Dr. Kidder and Slovin also dive into how healthcare leaders can evaluate AI and analytics vendors, why frontline clinicians need to be part of technology decisions, and how interoperability can help unlock more effective AI-powered care. In this episode, they talk about: Why healthcare still has a long way to go on interoperability How fragmented data limits the effectiveness of AI in healthcare Why AI is only as good as the data behind it The importance of getting clinical, financial, HR, and operational data to work together Why healthcare organizations should solve the problem before choosing an AI solution How AI could help reduce alert fatigue for nurses and clinicians Why technology adoption is often a cultural and workflow challenge, not just a technology challenge How to get clinicians involved in AI implementation and earn their trust Why frontline staff can make or break a technology implementation How government policy can support responsible AI innovation while protecting patient safety What interoperability means for the future of AI in healthcare How TEFCA is helping expand health information exchange What healthcare leaders should ask when evaluating an AI or analytics vendor Why continuous monitoring after an AI implementation is critical Why healthcare organizations should focus on business value instead of adopting AI simply because it is the latest technology A Little About Melinda and Bill: Dr. Melinda S. Kidder, DHA, MSN, RN, CENP is a healthcare leader and nurse informatics expert focused on advancing technology, interoperability, and AI in healthcare. A former bedside nurse, Dr. Kidder transitioned into informatics after working with her organization's IT department to implement and evaluate technology in the clinical setting. In her current role as Assistant Secretary for Technology Policy at the U.S. Department of Health and Human Services, she helps advance healthcare technology and interoperability while bringing a clinician's perspective to policy, education, and innovation. Bill Slovin is Chief Technology Officer at Brandon Systems, where he leads technology initiatives focused on healthcare, analytics, software development, and AI. With more than 25 years of experience in IT and software development, Bill began his career as a developer at Brandon Systems and has built deep expertise in healthcare systems and data-driven technologies. His work focuses on using technology to improve efficiency, support better patient outcomes, and advance digital transformation in healthcare.
In this episode, Josh Orzel, Chief Nursing Officer, Saline Health System, discusses strengthening nursing culture, developing talent pipelines and supporting frontline caregivers through industry challenges. He shares his leadership philosophy and how investing in nurses drives better outcomes for patients, teams and communities.
In this episode, Josh Orzel, Chief Nursing Officer, Saline Health System, discusses strengthening nursing culture, developing talent pipelines and supporting frontline caregivers through industry challenges. He shares his leadership philosophy and how investing in nurses drives better outcomes for patients, teams and communities.
In this episode, Dan LaVallee, Associate Vice President of Community Engagement at UPMC Health Plan, and Dr. Brandy Hershberger, Chief Nursing Officer and Vice President of Academic Affairs at UPMC, discuss how innovative apprenticeship programs, workforce partnerships, and community engagement are creating sustainable healthcare career pathways and strengthening the future workforce.
In this episode, Dan LaVallee, Associate Vice President of Community Engagement at UPMC Health Plan, and Dr. Brandy Hershberger, Chief Nursing Officer and Vice President of Academic Affairs at UPMC, discuss how innovative apprenticeship programs, workforce partnerships, and community engagement are creating sustainable healthcare career pathways and strengthening the future workforce.
Concerned about who will manage your care during labor, for a sick child, or after hospital admission? Hospitalist roles across services — Ellen Bollino, RN, MSN, CEN, Vice President, Chief Nursing Officer at Riverside Healthcare, explains the inpatient AIM hospitalist model (11 core physicians, week-on/week-off coverage, always at least one on site), the pediatric hospitalist partnership with University of Chicago for newborn and pediatric admissions and ED consults, and the newer OB hospitalist (OBHG) hybrid model that covers about 20 days per month and provides 24-hour in‑house support for labor, deliveries and C‑sections. She discusses how Epic and direct phone communication link hospitalists with your primary care and specialists, how nurses and hospitalists share coordination duties, and what families can expect at admission, during rounds, and at discharge to ensure continuity of care. Learn more about Ellen Bollino
Amyloidosis: The Hidden Threat Of Aging After a 12-year NFL career, Art Still assumed his post-retirement medical issues were simply the natural price of football and aging. But he soon discovered that his failing health was due to a hidden, potentially fatal condition known as amyloidosis. Our experts explain the two main types of this disease, who's at risk, and the treatments that are available. Guests: Art Still, former NFL player, founder, Still 4 Life Dr. Raymond Comenzo, professor of medicine, Tufts University School of Medicine The Cost Of Care: The Alarming Rise Of Violence In Healthcare Hospitals are meant to be places of healing, but rising tension and uncertainty have turned them into environments of fear and conflict. Healthcare workers are now facing a terrifying surge of on-the-job physical assaults. Our experts explore the escalating severity of workplace violence and the prevention efforts being made. Guests: John Voight, Vice President & Chief Nursing Officer, Memorial Hermann The Woodlands Medical Center Mike Shore, Senior Vice President & General Manager of Enterprise, Axon Facebook: ingoodhealthpodX: @ ingoodhealthpodIG: @ingoodhealthpodYouTube: @ingoodhealthpodSpotify Apple Podcast In Good Health PodcastSubscribed to the newsletterFull ArchiveContact UsBecome an Affiliate Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
The Cost Of Care: The Alarming Rise Of Violence In Healthcare Hospitals are meant to be places of healing, but rising tension and uncertainty have turned them into environments of fear and conflict. Healthcare workers are now facing a terrifying surge of on-the-job physical assaults. Our experts explore the escalating severity of workplace violence and the prevention efforts being made. Guest: John Voight, Vice President & Chief Nursing Officer, Memorial Hermann The Woodlands Medical Center Mike Shore, Senior Vice President & General Manager of Enterprise, Axon Host: Greg Johnson Producer: Kristen Farrah Facebook: ingoodhealthpodX: @ ingoodhealthpodIG: @ingoodhealthpodYouTube: @ingoodhealthpodSpotify Apple Podcast In Good Health PodcastSubscribed to the newsletterFull ArchiveContact UsBecome an Affiliate Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Kristin LaRose, Chief Nursing Officer for Ranken Jordan Pediatric Bridge Hospital joins Megan Lynch with a look at a unique summer camp being offered for the 2nd year. She says the kids at Ranken Jordan are facing complex medical issues making it, 'challenging to do traditional fun things.'
This episode recorded live at the Becker's Rural Health Leadership Summit features Dr. JohnRich Levin, Chief Nursing Officer, Reeves Regional Health. He discusses preparing rural care teams for complex clinical scenarios, strengthening workforce and leadership development, and why clarity, visibility, and adaptability are essential for delivering high-quality care in resource-constrained communities.
This episode recorded live at the Becker's 16th Annual Meeting features Desi McCue, Vice President and Chief Nursing Officer, Legacy Meridian Park Medical Center. Desi discusses rebuilding human-centered healthcare, engaging frontline teams through transparency and listening, and creating flexible workforce strategies that support resilience, accountability, and meaningful connection.In collaboration with Insight Global.
This episode recorded live at the Becker's 16th Annual Meeting features Heather Resseger, Senior Vice President, Chief Hospital Operations Officer and Chief Nursing Officer, NorthBay Health. She discusses driving strategic growth while maintaining independence, reimagining care delivery and workforce models, and fostering a culture of continuous learning to improve patient outcomes and strengthen healthcare teams.In collaboration with Insight Global.
A Rural CNO on Healthcare Innovation That Actually Helps Nurses Host: Phil Sobol, Chief Commercial Officer at CereCore Guest: Holly Davis, Chief Nursing Officer, Bingham Memorial Hospital Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen
This episode recorded live at the Becker's 16th Annual Meeting features Joy White, Vice President and Chief Nursing Officer, Legacy Health Good Samaritan Medical Center, who shares insights on advancing access, excellence, and sustainability in healthcare delivery. She discusses building system thinking across nursing leadership, prioritizing what matters most, and strengthening workforce engagement through human-centered leadership and belonging.In collaboration with Insight Global.
This episode recorded live at the Becker's 16th Annual Meeting features Dr. Johnrich Levine, Chief Nursing Officer, Reeves Regional Health. He discusses the importance of workforce stability, leadership visibility, and long-term talent development while navigating the realities of resource-limited healthcare environments and preparing teams for the future of care delivery.In collaboration with Insight Global.
This episode recorded live at the Becker's 16th Annual Meeting features Christopher Ruppert, Vice President, Patient Care Services and Chief Nursing Officer, Mercy Hospital, Catholic Health. He shares how Mercy Hospital is rethinking nursing workforce strategy through transparent career pathways, sustainable staffing models, and long-term talent development to improve retention, quality outcomes, and patient care.In collaboration with Insight Global.
This episode recorded live at the Becker's 16th Annual Meeting features Marsha Sinanan, Vice President, Patient Care Services and Chief Nursing Officer, Mount Sinai Morningside, Mount Sinai West, Mount Sinai Behavioral Health Center. Marsha Sinanan shares insights on post-strike recovery, rebuilding workforce trust, nursing strategy, AI governance, and how transparent leadership and frontline collaboration are shaping care delivery and workforce resilience.In collaboration with Insight Global.
Healthcare technology should quietly remove friction and reduce burden so clinicians can focus on what matters most: caring for patients in a more human way. In this episode, Lisa Gulker, Chief Nursing Officer at Oracle Health and Life Sciences, discusses how Oracle is rethinking healthcare technology by building AI directly into the foundation of its systems rather than layering it on as an afterthought. She explains how this approach can help clinicians spend less time in the chart, reduce workflow fragmentation, and make technology feel more seamless in the care experience. Lisa also shares how Oracle is applying these capabilities across providers, life sciences, and payers, creating opportunities to accelerate research, improve clinical trial matching, streamline prior authorization, and reduce administrative burden across the ecosystem. Throughout the conversation, she brings a nurse leader's perspective to a central question in healthcare innovation: how do we use technology to make care feel more human, not less? Tune in and learn how embedded AI could reshape the healthcare experience for clinicians, staff, researchers, payers, and patients alike! Resources: Connect with and follow Lisa Gulker on LinkedIn. Follow Oracle Health on LinkedIn and visit their website!
In this episode, Tessi Flood, Co-founder and Chief Nursing Officer at Assemble, discusses how clinically informed AI can reduce administrative burden, improve frontline decision-making, and drive stronger quality outcomes across health systems. She also shares why successful AI adoption depends on solving real operational problems, measuring ROI clearly, and building strong partnerships that support long term scalability.
This episode recorded live at the Becker's 16th Annual Meeting features John Voight, Vice President and Chief Nursing Officer, Memorial Hermann The Woodlands Medical Center, discussing the rollout of smart room technology, the importance of engaging frontline nurses in AI adoption, and how healthcare leaders can use technology to reduce administrative burden and help clinicians practice at the top of their license.In collaboration with Insight Global.
This episode of VHHA's Patients Come First podcast features Mary Morin, Chief Nursing Officer with Andor Health. Morin is an experienced hospital nursing leader who joins us for a conversation about her professional journey, the work of Andor Health, the applications for its ThinkAndor agentic AI platform as a healthcare solution, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact us on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
Tonight's edition of The Mark White Show focuses on an issue affecting healthcare workers across America: workplace violence in hospitals and healthcare settings. As someone who has served on the Athens-Limestone Hospital Patient & Family Advisory Council (PFAC) since 2023, this conversation hits especially close to home for me. It's interesting timing that tomorrow's PFAC meeting will include discussion surrounding workplace violence, while tonight's show addresses the growing concerns nurses and healthcare workers are facing every day. With this also being National Nurses Week, the conversation feels even more important. Joining me tonight are John Voight, Vice President and Chief Nursing Officer at Memorial Hermann The Woodlands Medical Center, and Mike Shore, Senior Vice President and General Manager of Enterprise at Axon. We'll discuss the realities healthcare workers are facing, how workplace violence impacts staffing and patient care, and what steps can help create safer environments for the people serving on the front lines of healthcare. Healthcare workers show up for people during some of the hardest moments of life. They deserve support, protection, and appreciation for the work they do every single day. Real stories. Real people. Real impact. News That Unites!™️
On this Make A Difference Minute, I talk with John Voigt, Vice President and Chief Nursing Officer at Memorial Hermann The Woodlands Medical Center, about the growing issue of workplace violence facing nurses and frontline healthcare workers. From verbal threats to physical assaults, many healthcare professionals are dealing with situations that go far beyond the medical challenges of the job. This segment shines a light on the importance of protecting those who dedicate their lives to caring for others and recognizing the pressures they face every day. This MADM is brought to you by Hydration Lounge, proudly supporting stories and the people who make our communities strong. Real stories. Real people. Real impact. News That Unites!™️
In this episode, Jennifer Gamm Ruschman, Assistant Vice President of Digital Health, Cincinnati Children's Hospital Medical Center and Amy McCarthy, Chief Nursing Officer, Hippocratic AI, discuss how nurses are co-designing AI tools like Nurse Copilot to reduce administrative burden, improve workflow, and ensure safety, empathy, and trust at the bedside.This episode is sponsored by Hippocratic AI.
Send us Fan MailSt. Luke's new Chief Nursing Officer, Kristin McVay, MSN, MHA, RN, joins Dr. Arnold to share about her background, leadership experience, and her perspective on the incredible work our nurses do each day.To learn more about nursing careers, services, and opportunities at UnityPoint Health, visit unitypoint.org.If you have a topic you'd like Dr. Arnold to discuss with a guest on the podcast, shoot us an email at stlukescr@unitypoint.org.
This episode recorded live at the Becker's 16th Annual Meeting features C.J. Marbley, Chief Nursing Officer, University Medical Center New Orleans; Chief Nursing Officer and Chief Operating Officer, New Orleans East Hospital, LCMC Health, discussing strategies to expand patient access, redesign care teams, invest in workforce development, and build resilience through international and contingent staffing models.In collaboration with Insight Global.
Nurse turnover is one of the most persistent challenges in healthcare leadership, and one of the clearest signals an organization sends about its culture. So how do you build a culture nurses don't want to leave? In this episode, Charlene talks with Cheryl Reinking, Chief Nursing Officer at El Camino Health, which recently earned its fifth Magnet designation from the American Nurses Credentialing Center, placing it among fewer than 2% of hospitals nationwide. Cheryl has spent nearly four decades at El Camino, and she walks through what 20 years of sustained Magnet excellence actually looks like at the manager and frontline level, including how the organization brought its post-COVID turnover rate from a peak of 12.7% back below 5%. We also get into the business case: how Cheryl uses her hospital foundation to fund retention pilots, what she puts in an ROI plan, and what kinds of recognition actually move the needle versus the kinds that don't. What's covered: (00:58) What it takes to sustain Magnet designation over 20 years (02:59) What Magnet looks like in practice at the manager and frontline level (07:30) A nurse manager's typical Tuesday morning at El Camino (09:25) Software platforms and the role of a dedicated nurse retention specialist (14:00) How El Camino brought turnover back below 5% after the pandemic (17:15) Building the business case for retention investments (21:18) Recognition that moves the needle vs. recognition that doesn't (23:30) What Cheryl wishes she'd known earlier about retention Host: Charlene Platon, MS, RN, FNP-BC (@charleneplaton) Guest: Cheryl Reinking, DNP, RN, NEA-BC, DipACLM — Chief Nursing Officer, El Camino Health https://www.linkedin.com/in/cherylreinking/ About the show: ACNL in Action is a production of the Association of California Nurse Leaders, the professional organization for nurse leaders. New episodes come out on the first Friday of every month. Want to support ACNL? Consider making a donation: https://www.acnl.org/circleofgiving. Learn more about ACNL, including how to become a member, at acnl.org. Follow us on Facebook, Instagram, and LinkedIn at @acnlnurse.
Inspired by stories of the nurses who cared for her cousin, who traveled to the US from the Bahamas for open-heart surgery, Marguerite Rowell, MSN, MSM/HM, MBA, ONC, SCRN, NEA-BC, decided in the eighth grade that she wanted to be a nurse. She came to the United States, joined Baptist Health South Florida, and spent nearly 25 years advancing from staff nurse to charge nurse, to manager, to director, to Assistant Vice President of Nursing, where she helped open the Miami Cancer Institute and served as interim Chief Nursing Officer. But throughout every promotion, one problem never left her: healthcare finance. Nurse leaders are handed multi-million-dollar budgets and a binder from a training session, and then immediately sent back to the floor, where the commitment to patients and staff takes center stage. So, she built NurseMath: a mobile app that puts the financial calculations nurse leaders need, ROI, contribution margin, proforma, staffing ratios, right in their pocket, wherever they are. Marguerite makes the case that nurses are multi-dimensional creators at the helm of the innovations that will transform healthcare. For more information on the podcast bundles, visit ANA's Innovation Website at: https://www.nursingworld.org/practice-policy/innovation/education. Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at: hello@seeyounowpodcast.com.
In this episode, Brenna Hambsch, Director of Global Delivery, Insight Global Health, and Dr. Jamie Brennan, Chief Nursing Officer, Insight Global Health, discuss how intentional onboarding, cultural support, and long-term workforce strategies are helping international nurses address staffing shortages and improve patient care across U.S. health systems.This episode is sponsored by Insight Global Health.
In this episode, Scott Smiser, Principal Healthcare Services Advisor, and Dr. Jamie Brennan, Chief Nursing Officer at Insight Global Health, discuss how healthcare organizations can better align clinical and technology teams to improve adoption, outcomes, and efficiency. They share practical strategies around stakeholder engagement, change management, and building a long-term digital transformation roadmap.This episode is sponsored by Insight Global Health.
In this episode of Core Conversations, host Natalie Baggio talks with Connie Harmon, Chief Nursing Officer for Corewell Health in Watervliet. Connie shares her 40+ year journey in health care and discusses the services available locally, including cardiology care, outpatient surgery, lab and diagnostic testing, and the walk-in clinic, open seven days a week. They also talk about Corewell Health’s continued investment in the Watervliet, Hartford, and Coloma communities and the importance of keeping quality health care close to home.See omnystudio.com/listener for privacy information.
Healthcare technology should quietly remove friction and reduce burden so clinicians can focus on what matters most: caring for patients in a more human way. In this episode, Lisa Gulker, Chief Nursing Officer at Oracle Health and Life Sciences, discusses how Oracle is rethinking healthcare technology by building AI directly into the foundation of its systems rather than layering it on as an afterthought. She explains how this approach can help clinicians spend less time in the chart, reduce workflow fragmentation, and make technology feel more seamless in the care experience. Lisa also shares how Oracle is applying these capabilities across providers, life sciences, and payers, creating opportunities to accelerate research, improve clinical trial matching, streamline prior authorization, and reduce administrative burden across the ecosystem. Throughout the conversation, she brings a nurse leader's perspective to a central question in healthcare innovation: how do we use technology to make care feel more human, not less? Tune in and learn how embedded AI could reshape the healthcare experience for clinicians, staff, researchers, payers, and patients alike. About Lisa Gulker: Lisa Gulker is Chief Nursing Officer at Oracle Health, where she helps bring the voice of clinicians into product strategy, innovation, and healthcare transformation. With a background that spans nursing, informatics, analytics, and clinical operations, she has spent her career helping health systems use technology more effectively to improve care delivery and workforce engagement. Before becoming Chief Nursing Officer, Lisa served as Vice President of Product Management and Strategy at Oracle, and previously held senior leadership roles at Cerner, Tenet Healthcare, and Detroit Medical Center, where she focused on clinical transformation, data stewardship, and value realization. She works closely with executive leaders, data science teams, and engineering groups to align innovation with the realities of care delivery. Lisa holds a Doctor of Nursing Practice from Wayne State University and brings a strong blend of clinical, strategic, and operational expertise to healthcare innovation. Things You'll Learn: When AI is built into the foundation of healthcare technology, it can reduce the burden more effectively than tools simply bolted onto older systems. Seamless technology should help clinicians focus more on patients and less on screens, documentation, and fragmented workflows. Life sciences organizations can use AI-enabled systems to accelerate research, improve access to studies, and surface insights more efficiently. Payers still rely on slow, labor-intensive administrative processes that AI could help streamline, especially in areas such as pre-authorization and referrals. Human-centered innovation depends on listening closely to end users and designing technology that reflects how clinicians actually work. Resources: Connect with and follow Lisa Gulker on LinkedIn. Follow Oracle Health on LinkedIn and visit their website.
In this episode, CeCe Brooks, Senior Vice President and Chief Nursing Officer at Children's National Hospital in Washington, D.C., shares how innovative pipeline programs, career development, and residency redesign are strengthening the nursing workforce. She also discusses key pediatric trends, including vaccine education and workforce readiness, and why investing in children's health today shapes outcomes for generations.
In this episode, Cicely “CC” Brooks, Senior Vice President and Chief Nursing Officer at Children's National Hospital in Washington, D.C., shares how innovative pipeline programs, career development, and residency redesign are strengthening the nursing workforce. She also discusses key pediatric trends, including vaccine education and workforce readiness, and why investing in children's health today shapes outcomes for generations.
In this episode, Cicely “CC” Brooks, Senior Vice President and Chief Nursing Officer at Children's National Hospital in Washington, D.C., shares how innovative pipeline programs, career development, and residency redesign are strengthening the nursing workforce. She also discusses key pediatric trends, including vaccine education and workforce readiness, and why investing in children's health today shapes outcomes for generations.
Cory Geffre is a healthcare executive, author, and speaker on a mission to help highly engaged leaders become their best, so they can help their organizations achieve operational excellence as well helping them improve quality, experience, and sustainability.Drawing from his three decades of healthcare experience, Cory has developed three frameworks he uses and teaches. They are: The Framework for Leadership Success, The Framework for Operational Excellence and The Framework for Clinical Distinction. Geffre has used these frameworks to guide numerous organizations (both inside and outside of healthcare) grow leaders, improve operations, and deliver high quality.Cory currently works as an Executive Vice President of Hospital Operations & Chief Nursing Officer as well as recently authored the book “Lead Your People – A Framework for Leadership Success”. Find out more about Cory at: www.corygeffre.comand connect on LinkedIn: https://www.linkedin.com/in/corygeffre/
In this episode, Dr. Janice Walker, DHA, RN, inaugural Chief Nursing Officer of UF Health, discusses building an integrated nursing strategy, driving quality outcomes, and creating a culture of shared governance. She shares insights on recruitment, retention, and developing talent pipelines to strengthen workforce stability across the system.
In this episode, Quanna Batiste Brown, Vice President of Patient Care Services and Chief Nursing Officer at Touro Infirmary within LCMC Health, shares how she is redesigning nursing infrastructure, advancing workforce development, leveraging virtual nursing and AI, and driving culture change to improve quality, retention, and patient outcomes.
In this episode, Quanna Batiste Brown, Vice President of Patient Care Services and Chief Nursing Officer at Touro Infirmary within LCMC Health, shares how she is redesigning nursing infrastructure, advancing workforce development, leveraging virtual nursing and AI, and driving culture change to improve quality, retention, and patient outcomes.
In this episode, Michele Szkolnicki, Senior Vice President and Chief Nursing Officer at Penn State Health, Milton S. Hershey Medical Center, discusses her multi-year initiative to rebuild and stabilize the nursing workforce, achieving a zero percent vacancy in medical-surgical units, and shares how nursing can drive value, improve patient outcomes, and support hospital finances in 2026.
In this episode, Sadie Durham, DNP, RN, Chief Nursing Officer at Ascension St. Vincent's Clay County in Middleburg, Fla., shares how refocusing on bedside shift reporting and hourly rounding led to a 40 point increase in net promoter score. She discusses sustaining frontline accountability, standardizing nursing practices, and why getting back to basics can drive meaningful gains in patient experience.
In this insightful episode of The Better Life, Dr. Pinkston sits down with two powerhouse leaders in the nursing world: Dr. Nyempu Karmue-Hall, founder of the global nonprofit Nurses in Charge, and Michelle DeStefano, an executive coach and former Chief Nursing Officer. Together, they dive deep into the current global nursing crisis, addressing the "moral injury" and burnout that skyrocketed during the pandemic. They discuss a bold new grassroots movement designed to move nurses from the "bedside to the boardroom," ensuring their voices are heard where healthcare decisions are actually made. Key highlights from this episode include: The Mission of Nurses in Charge: How this 501(c)3 organization is connecting and empowering nurses across 22 nations. Leadership & Change Management: Details on the upcoming intensive, “From Talk to Action,” designed to give emerging nurse leaders a blueprint for sustainable organizational change. Healing the Profession: Reconnecting with the original "intention" of nursing to overcome burnout and lateral violence. Future-Proofing Careers: The importance of mentorship, research, and the evolving role of nurses in the modern medical landscape. Whether you are a bedside nurse, a nurse practitioner, or a healthcare executive, this episode is a call to action to reclaim the excellence and respect the nursing profession deserves. See omnystudio.com/listener for privacy information.
In this episode, Scott Jessie, Chief Nursing Officer at SUNY Upstate University Hospital, shares how his team earned Magnet redesignation, launched a high tech throughput operations center, and built a virtual nursing program that improves efficiency, quality, and staff satisfaction.
In this episode, Tim Plante, Region Chief Nursing Officer at CommonSpirit Health, discusses how virtual nursing and structured nurse residency programs are improving patient care, reducing burnout, and boosting retention. He also shares strategies for supporting underinsured patients and driving operational efficiency across the central region.
In this episode, Anna Liza Rodriguez, Vice President, Nursing and Patient Care Services and Chief Nursing Officer, Fox Chase Cancer Center discusses the organization's ambulatory care excellence model, highlighting role clarity, staffing optimization, and improved care coordination. She also shares priorities for 2026, including nursing innovation, workforce engagement, and more.
This episode, recorded live at the Becker's 13th Annual CEO + CFO Roundtable, features Brenda Rocha, Chief Nursing Officer at Baystate Medical Center, as she discusses initiatives to enhance nurse engagement, reduce burnout, and improve patient care. She shares insights on implementing evidence-based programs, gathering feedback from staff, and leveraging technology to strengthen workflows and outcomes.
In this episode, Dr. JohnRich R. Levine, Chief Nursing Officer (CNO), Reeves Regional Health, shares how the organization is building clarity, consistency, and frontline leadership through unified nursing governance and strong community trust. He also discusses sustaining progress, developing talent, and advancing rural care through partnerships and people focused growth.
In this episode, Cheryl Reinking, DNP, RN, NEA-BC, DipACLM, Chief Nursing Officer at El Camino Health, discusses how strategic investment in nurse education, career pathways, and workforce development is improving retention, safety, and patient care outcomes.
In this episode, C.J. Marbley, Chief Nursing Officer at University Medical Center New Orleans and Chief Nursing Officer and Chief Operating Officer at New Orleans East Hospital within LCMC Health, joins the podcast to reflect on how his organization responded to the New Year's Eve terrorist attack at the start of 2025. He discusses efforts to expand access to care, initiatives focused on ensuring cancer patients receive the highest-quality treatment, and why staying grounded in the “why” of nursing is essential for resilience, leadership, and patient-centered care.