Anything Business Related. Business Insights and Thoughts.
In this part of the workshop, we'll be dissecting every piece of a recorded introduction to show you how to use conversation tactics to gather information about guests. We'll break down why each question or comment was made, and how it was used to tailor the experience. You'll learn how to cast bait—subtle comments or questions—to gather information and figure out what makes your guests tick. But the key is in knowing when and how to use this technique. Social calibration is essential—reading the mood of the table, adjusting your approach, and recalibrating throughout the night as things shift. Some guests love deeper interaction, others prefer minimal engagement. By mastering this process, you'll know how to adapt on the fly, providing personalized service that makes their experience memorable.
In this next section of the workshop, we'll explore one of the most important aspects of working in hospitality: caring. We're not just servers, bartenders, or hosts—we are humans helping other humans. The way we interact with our guests and with each other sets the tone for the entire experience at Geisha Lounge. We'll discuss the impact of being part of a team and why every single person matters. One person's energy, attitude, and effort can either uplift or bring down the entire team. This directly influences the atmosphere of the restaurant, from the mood at one table to the overall experience for every guest in the room. That's why team morale is key, and it's everyone's responsibility to contribute positively to that. It starts with respecting yourself and your role. When you respect yourself and the team enough to show up and put your best foot forward, you not only honor your work, but you also enhance the experience of everyone around you. We are a team working toward a common goal: creating a memorable, positive experience for every guest that walks through our doors. In this session, we'll dive into why it's so important to be present, mindful, and caring—not just about your tasks but about the people around you, both your coworkers and the guests. Hospitality is about connection, and by caring for others, we create an environment where guests feel truly seen, valued, and welcomed. And that's what makes Geisha Lounge special.
In this exciting first episode of the Geisha Lounge podcast, we dive into the delicious details of our brand-new menu! Join us as we discuss the GLAM (Geisha Lounge Aviation Menu)—a game-changing addition offering unlimited sashimi, signature rolls, and so much more. Plus, we're thrilled to announce the return of the Small Lunch, a fan favorite making a comeback after five years! We'll also chat about our exciting promotional days, including themed nights that bring more fun and variety to the Geisha Lounge experience. Whether you're a longtime regular or a new visitor, this episode will give you all the insider details on what to expect from our updated offerings. Tune in and get ready to explore the flavors and experiences we've created just for you!
Welcome to a transformative episode of "June Insightfully"! This podcast sheds light on a fascinating subject: the importance of lighting and its central role in theater, cinema, presentations, and more. But it's not just about lights; we also delve into profound topics such as creativity, combating bullying, and the journey to discover your artistic abilities. Join us in an electrifying conversation between two visionary creatives: a director with an exciting focus on social media and marketing, and a director with experience in the magical world of theater. Their journeys intertwine to offer you a unique insight into how light can transform and elevate our perception of art and life. Furthermore, we explore the fascinating impact of artificial intelligence and how it's shaping the landscape of creativity. Are you ready to dive into an episode that will illuminate your mind and awaken your creativity? Get ready for a captivating experience on "June Insightfully" that will change the way you see the world around you!
- Welkom bij een nieuwe aflevering van "June Insightfully" op YouTube! Maak je klaar om ondergedompeld te worden in de fascinerende wereld van de voedingstrends in Japan 2023 en ontdek hoe je een uitstekende verkoper kunt worden terwijl je geniet van de liefde voor de heerlijke Japanse keuken. In dit boeiende gesprek zullen twee liefhebbers van de Japanse keuken en ervaren ondernemers je begeleiden door de nieuwste trends in de gastronomische wereld. Je zult waardevolle kennis opdoen over hoe je deze trends kunt benutten en innovatieve strategieën kunt toepassen om uit te blinken in de competitieve zakenwereld. Doe met ons mee in dit spannende avontuur en wees getuige van hoe liefde voor eten en ondernemersgeest samenkomen om buitengewone resultaten te creëren in de wereld van de voedingstrends in Japan 2023! - Welcome to June Insightfully, the ultimate podcast for unlocking your full potential! We're thrilled to have you join us on this transformative journey of self-discovery and personal growth. Each week, we bring you engaging conversations with remarkable individuals who are true practitioners in their respective industries. From entrepreneurs and artists to athletes and scientists, our guests provide a grounded view on their expertise, offering invaluable insights and experiences that will inspire and empower you. With new episodes released every week, June Insightfully is your go-to source for passion, talent, and unlocking your untapped potential. Get ready to be inspired, motivated, and uplifted as we explore the limitless possibilities together. Let's embark on this incredible adventure with June Insightfully - where passion meets purpose, and every episode sparks a new chapter of your journey.
Welcome back to the second part of our thought-provoking podcast series, where we continue to explore the fundamental pillars of exceptional hospitality. In this episode, we embark on a journey that delves even deeper into the realms of critical thinking, effective communication, and the nuances of restaurant etiquette. Prepare to expand your horizons as we discuss the power of critical thinking in anticipating and exceeding the needs of our diverse clientele. Discover how your unique perspective and thoughtful approach can elevate the entire guest experience, making every moment memorable. Communication, both verbal and non-verbal, takes center stage as we unravel the art of connecting authentically. Explore the nuances of body language, tone, and attentive listening, uncovering the secrets to fostering genuine connections that leave a lasting impression. Furthermore, we shed light on the often-overlooked aspects of hospitality, emphasizing the importance of attention to detail, cultural sensitivity, and going above and beyond expectations. Remember, your contributions hold significant weight in creating extraordinary experiences for our valued guests. Join us as we delve deeper into these critical aspects of hospitality, offering practical insights, real-life anecdotes, and valuable takeaways that will enrich your professional journey. Together, let's embrace the essence of hospitality and redefine what it means to create truly remarkable moments. Tune in to this enlightening episode and unlock the keys to becoming a true hospitality ambassador. Your passion and dedication will shape the industry, making a lasting impact on the lives of those we serve.
Unveiling the Essence of Hospitality: A Journey Back to Basics
In deze episode ga ik het hebben over wat je prioriteiten zijn tijdens een lunch shift. Wat te doen als we met een kaartje werken, tafels afruimen en schoonmaken, bewust op werk zijn en multitasken.
In this podcast we're going to talk about the new technology we will be using, what our tasks will be while using this technology, coaches, costumer service, showing initiative, self reflection, what does it take to function in this business, accountability and working efficiently.
Deze podcast gaat over hoe je gasten ontvangt, hoe de menukaart werkt, hoe je bij de digitale menukaart komt, hoe de categorieën werken en hoe je vanuit daar iets besteld. Verder worden ook de voorwaarden van de menu's uitgelegd. Ook krijg je uitleg over wat je moet zeggen als mensen voor de eerste keer komen eten.
This was definitely one of the most fun settings we have had thus far. We took the setting of the nice outside temperature and the rain in the backdrop to make this episodes happen. This part of the fireside chat, we dive into the very specifics of how to be grounded during work. Focus points and mental concentration during work. Points of focuses and points of emphasise for you and your team. Main things are Rules, Focus, Mental Bandwith. This goes into very specific examples and mindsets that can make or break your concentration during your set of work principles. Have a listen, this one is really huge! Must listen!
This was definitely one of the most fun settings we have had thus far. We took the setting of the nice outside temperature and the rain in the backdrop to make this episodes happen. One of our members in the leadership group had the great suggestion to collect everyone's vintage point on the topic of Leadership and the specific roles within the organisation. We went around the fireside to collect every idea. Later we dive into the specifics the organisation finds most important to stipulate. Have a listen, curious to your additions to this very topic. Our bad for using both Dutch and English. But you get the most important part of the clip from this talk.
This workshop is long overdue. Definitely with the growing question upon how we define are roles and why we have them. Furthermore, it gives us ample opportunities to discuss the house rules and some structures we have in place to allow efficient working. The final part of our workshop we discussed the most essential part when the hours are not that busy. So, what do you do, when you think there is nothing to do! Please pay attention to this when you are on the work space. Cheers! Good listens!
This workshop is long overdue. Definitely with the growing question upon how we define are roles and why we have them. Furthermore, it gives us ample opportunities to discuss the house rules and some structures we have in place to allow efficient working. In this particular clip, we discuss the several roles we have laid out. These are function groups that we have really thought about. Everything is about efficiency and effectiveness. The more you are familiar in a particular role, the better you perform, thus the better the team as a whole is performing! Also we dive into a few house-rules at the Geisha Lounge. Cheers and have a great Listen
This workshop is long overdue. Definitely with the growing question upon how we define are roles and why we have them. Furthermore, it gives us ample opportunities to discuss the house rules and some structures we have in place to allow efficient working. This first part is really about your mindset from minute one on the work floor. The psychology behind a clear mind set. How you use the work space to mentally recharge your mental energy, and how to truly focus when you're at work. Have a Listen! let me know what you think!
Een korte uitleg betreft het nieuwe drankkaart. Waar je op moet letten betreft alle drankcategorieen. Welke opties je moet geven etc.
Hey you! This episode is a step by step explanation and tutorial on how to do you’re intro’s when you have to welcome our guests. So have good listen. Hope this helps!
Hey Guys, It took some time to get this one in the air. In this episode we discussed many topics that go into expectations and what to expect when you’re new to the Hospitality business or just new at Geisha. The episode starts with pas experiences, and common positives we experience as costumers. Then we go into depth on what our visitors expect from us. The do’s and dont’s in certain situations. How to do a proper intro and how to best help tables to the best of your abilities. It’s another long version. So sit back and relax. Cheers!
This episode we talk in detail on the subject of serving and selling wine. Few hints and tips what to do when serving wine. Have a listen :)
Hi Guys, This clip is from our wine workshop past october. Here we discuss the basics of wine. How to recognise it, how to taste it and offcourse how to best sell it. Few important features about wine, particularly differences within the white wine category and the red wine category. Have a listen, so you know what we're selling. Chin-Chin!
Hey Jongens, Hier een samenvatting en herhaling hoe je het beste ons menukaart tegenwoordig kan uitleggen. Dit is dus een uitleg zonder de butlaroo app. Daarvoor hebben we een andere podcast ep over. Noteer de belangrijkste punten, en dus de hoofdlijnen. Uiteindelijk kan je dus jouw eigen smaak aan geven in de uitleg. Elke tafel die binnen komt dus wel een uitleg geven. Niet vergeten! Have fun listening! Groetjes, J.
Hey Guys, What's Going on! This episode of our podcast is straight fire! Very great content, for on and off the work floors. We dive into concepts such as your internal attitude on the work floor, the internal expectations, and external expectation from guests and competitors. Your greater responsibility and image on and off the floor. Also, quite a few restaurant standards are mentioned, specific spoken or unspoken rules whilst working in a Hospitality business. Have listen, this is truly of great value. Check it out! Cheers, J.
Hey Guys, What's Going on! This episode of our podcast is straight fire! Very great content, for on and off the work floors. We dive into concepts such as your internal attitude on the work floor, the internal expectations, and external expectation from guests and competitors. Your greater responsibility and image on and off the floor. Also, quite a few restaurant standards are mentioned, specific spoken or unspoken rules whilst working in a Hospitality business. Have listen, this is truly of great value. Check it out! Cheers, J.
Hi Guys, this one is some time ago. we didn't have the chance to upload it. So here we are. This one is really about the practical and tactical part of being a runner. Things you should keep in mind, and ways to improve your work habits in general. have a listen. It's less long as you use to. Enjoy, Peace !
Er was na afgelopen uitleg van de app nog paar onduidelijkheden wat betreft hoe Butlaroo werkt. Hoe je men kan overtuigen als het bij de eerste keer niet goed is uitgelegd. Hoe je mening kan omdraaien. Hoe te handelen als men per definitie al "Nee" zegt tegen het gebruik van de app. Have a listen you're gonna like it!
Hey Guys, Thanks for another great gathering this past 31 March. A lot has been discussed concerning how to continuously improve our service. Very good stuff on how to diffuse and avoid complaints altogether. definitely worth the listen. We started the talk on the topic of general conception on what is great service. Then we dived in practical tips and advice on how to tackle this subject.
Hey Guys, Thanks for another great gathering this past 31 March. A lot has been discussed concerning how to continuously improve our service. Very good stuff on how to diffuse and avoid complaints all together. definately worth the listen. This particarly clip is on how to explain the Butlaroo application whithin the four walls of Geisha
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