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Latest episodes from S-TEC Shop Talk

Ep. 1803: Promoboxx

Play Episode Listen Later Aug 2, 2018 10:05


Do you manage your bike shop's social media accounts? What if you had free access to the photos and videos created by the brands that you sell in your store? Then you should know about Promoboxx. Andrew Glenn of Promoboxx and Scott Forrestall of Shimano North America tell us how it works. Sign up for Shimano / Pearl Izumi's Promoboxx account through http://shimanopimarketing.com Follow Promoboxx's social channels Facebook: http://facebook.com/promoboxx Instagram: http://instagram.com/promoboxx Twitter: http://twitter.com/promoboxx

Ep. 1802: 2017 E-bike Summit Panel 2

Play Episode Listen Later Jan 19, 2018 53:50


Do electric mountain bikes belong on trails used by hikers, equestrian riders, and regular mountain bikers? Or do they only belong on trails designated for motorized vehicles? This contentious question was the focus of a panel discussions held at the 2017 E-bike Summit, and the answers were a lot more nuanced than you might expect. Panel members are Dave Wiens, the Executive Director of International Mountain Bike Association, Photographer and trail projects expert Leslie Kehmeier of The Wide Eyed World, John Riley of Trek Bicycle, Ken Miner of Haibike USA, and Troy Lee. Randy Neufeld directs the SRAM Cycling Fund, and moderates this discussion. Follow People for Bikes peopleforbikes.org/e-bikes facebook.com/PeopleForBikes instagram.com/peopleforbikes/ twitter.com/peopleforbikes Follow Bicycle Product Suppliers Association http://bpsa.org

Ep. 1801: 2017 E-bike Summit Panel 1

Play Episode Listen Later Jan 19, 2018 68:25


The Bicycle Product Suppliers Association and PeopleForBikes conduct an annual E-bike Summit for stakeholders in the ever-expanding electric bicycle phenomenon in North America. Shimano hosted the 2017 event in their Irvine, California headquarters, and this is the first of two panel discussions held during that session. Follow People for Bikes peopleforbikes.org/e-bikes facebook.com/PeopleForBikes instagram.com/peopleforbikes/ twitter.com/peopleforbikes Follow Bicycle Product Suppliers Association http://bpsa.org

Ep 1709: Catching Up with Project Bike Tech

Play Episode Listen Later Dec 26, 2017 11:15


Project Bike Tech is a high school vocational program like auto shop, but for bicycle mechanics. Mercedes Ross, their National Director, recently stopped by Shimano North America Bicycle HQ to share the latest news about Project Bike Tech. Follow Project Bike Tech: http://projectbiketech.org/blog http://facebook.com/ProjectBikeTech http://instagram.com/projectbiketech/

Ep 1708: Road Tubeless Explained

Play Episode Listen Later Nov 8, 2017 24:22


Road tubeless tires ride better and reduce flats compared to traditional road bicycle tires. But their higher air pressures make them different from mountain bike tubeless systems, and there's some safety fundamentals you must know. Jim Malta of Stan's No Tubes drills down into tubeless rim and tire technologies so you can reap the benefits of road tubeless tires with confidence. Follow Stan's No Tubes on Facebook facebook.com/notubesfan

Ep 1707: Retailer Boot Camp

Play Episode Listen Later Oct 9, 2017 27:22


In a 20 group, retailers from noncompeting markets meet to help each other improve. Business metrics like inventory performance, sales by category, payroll, marketing spending, and rent are shared and analyzed. Peers help overcome your weak areas, and you'll help them in your strong suits. Build trust, friendships, and learn from allies who've been in your shoes. Follow on Facebook: National Bicycle Dealers Association https://www.facebook.com/NBDA2015/ The Mann Group https://www.facebook.com/TheMannGroup/

Ep. 1706: Used Bikes, Big Business

Play Episode Listen Later Aug 14, 2017 31:44


The secondhand bicycle market is huge. What is your shop doing to help old bike sellers become new bike buyers? In this episode, we speak with three guests who've built big businesses out of used bicycles: Bicycle Sport Shop of Austin Texas, Colorado's The Pro's Closet, and Bicycle Blue Book of San Jose, California. Follow our guests on Facebook: https://facebook.com/bssaustin/ https://facebook.com/theproscloset/ https://facebook.com/BicycleBlueBook/

Ep 1705 Performance Bicycle: Employee Training at the Multistore Enterprise

Play Episode Listen Later Jul 3, 2017 36:55


With 106 store locations, Performance Bicycle operates the largest bicycle retail chain in the United States. Finding good employees and training them to deliver a consistently high level of expertise is challenging even at a single-unit business. How does Performance implement hiring, onboarding, and continuing professional development for staff across all experience levels of their enterprise? We speak with Sam Felts, Director of Store Operations for Retail and Training and Gene Carleton, Spin Doctor Services Coordinator to learn what tools they utilize. Follow Performance Bicycle facebook.com/performancebike twitter.com/performancebike instagram.com/performancebike

Ep 1704: Bike Mechanic Hired By NASA

Play Episode Listen Later Jun 10, 2017 34:00


You may have heard recently about a bike mechanic who was recruited to work for NASA. It's no fluke that Stevo Partida, also a certified aviation mechanic, was hired away to work on spacecraft. This episode takes us to Bike Effect in Santa Monica, California. We talk to shop partners Alison Letson and Steven Carre to learn how Bike Effect approaches customer relationships more like a fine dining restaurant or boutique hotel than a typical bicycle retail store. Follow Bike Effect facebook.com/bikeeffect instagram.com/bikeeffect twitter.com/bikeeffect

Ep 1703: Rent Your Bikes

Play Episode Listen Later Apr 17, 2017 33:50


Renting downhill bikes is a big summer business for the bike park at Alaska's Alyeska Resort. We talk to shop manager Steve Bartholomew to learn the do's and don'ts of the rental business. Even if you don't have a bike park in your backyard, you can still rent the bikes in your inventory. Spinlister Pro is an app that simplifies the process for bike shops and renters alike. We speak to Spinlister's Marketing Director, Curren Bates.

rent bikes renting steve bartholomew
Ep 1702: Loyalty Rocks with Sam Dantzler

Play Episode Listen Later Mar 20, 2017 39:47


If you want to sell things at full margin, stop thinking you're in the business of selling widgets. Be in the business of knowing your customers and providing amazing, personal connections, and they will buy from you every time. Industry consultant Sam Dantzler of Garage Composites explains the concept of want-based sales as a transfer of enthusiasm. Follow Garage Composites Twitter: twitter.com/DantzlersGarage Facebook: facebook.com/Garage-Peloton-1038918712896807/ Web: garagecomposites.com/home/

Ep 1701: Lazer Sport Helmets

Play Episode Listen Later Feb 27, 2017 36:00


We find out how Lazer Sport designs their bicycle helmets to fit most people comfortably, and provide a consistent fit across their entire product line. Christoper Smith, Lazer's North American Marketing Manager, talks about ways to make your helmet business more profitable. Follow Lazer Sport USA: Lazer Radio https://soundcloud.com/user-414769870 Facebook https://www.facebook.com/LazerHelmets Instagram https://www.instagram.com/lazersportusa/ Twitter https://twitter.com/lazersportusa

Ep 1610: Project BikeTech

Play Episode Listen Later Nov 5, 2016 31:19


Project Bike Tech is a high school vocational training program. It's like auto shop, for bikes. Learn how local bike shops coordinate with Project Bike Tech to bring this program to their communities.

Ep 1609: Triathlon Specialist Colorado Multisport

Play Episode Listen Later Sep 11, 2016 52:16


Colorado Multisport is a premiere triathlon shop in Boulder, Colorado. We talk with the owner, manager, and head mechanic to learn what makes them succesful

Ep 1608: Suspension Specialist Dirt Labs

Play Episode Listen Later Aug 5, 2016 50:13


Our series featuring specialist service providers continues with Boulder-based suspension service experts Dirt Labs.

Ep. 1607: Earn More Money

Play Episode Listen Later Jul 12, 2016 53:52


Everybody wants a better paycheck. In this episode, learn how bike shop employees and managers might approach asking for a pay raise.

Ep 1606: S-TEC 5th Anniversary

Play Episode Listen Later Jun 13, 2016 47:49


S-TEC celebrates its fifth birthday today. Meet some of the people behind the scenes who helped bring S-TEC to life.

Ep 1605: Hire Great Employees

Play Episode Listen Later May 25, 2016 48:36


The Mann Group shares advice for hiring and retaining great bike shop employees.

Ep 1604: Women's Boutique The Unlikely Cyclist

Play Episode Listen Later May 9, 2016 51:50


Our profiles on specialist bike shops continues with The Unlikely Cyclist, a women's boutique in Costa Mesa, CA

Ep 1603: Track Specialist Bill Ron Bikes

Play Episode Listen Later May 6, 2016 58:01


Track specialist Bill Ron shines a light into the insular world of track racing . Learn from a legendary racer, mechanic, and coach to multiple world champions.

Ep 1602: Social Media Tips - Facebook

Play Episode Listen Later Apr 11, 2016 45:04


Facebook pro tips

Ep 1601: Vintage Bike Specialist The Bicycle Stand

Play Episode Listen Later Mar 11, 2016 48:53


Vintage bike specialist The Bicycle Stand of Long Beach, CA

Ep 1503: Employee Training and Profitability

Play Episode Listen Later Dec 4, 2015 35:08


Does paying for training increase shop profitability?

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