Podcasts about store operations

Our conversation focuses on how retailers can accelerate their innovation and technology adoption to enhance customer lifetime value. It emphasizes the importance of benchmarking as a tool for retailers to understand their position in the market and to find inspiration from peers who are successfully leveraging technology.TakeawaysWe're trying to help retailers accelerate and innovate.Benchmark gives perspective on utilizing technology.Retailers are improving customer lifetime value.There are retailers leap-frogging in innovation.The benchmark provides a roadmap for retailers.You are not alone in your journey.Look at the report for insights.Utilizing technology at scale is essential.There are things you can do to improve.Retailers can learn from others' successes.Chapters00:00Introduction to Unified Commerce24:14The Importance of Unified Commerce Benchmarking27:26Consumer Behavior and Technology Integration30:19Empowering Retail Associates with Technology33:18The Role of AI in Retail36:25Future Trends in Retail Technology39:22Conclusion and Resources for Retailers

If there's any store that knows resilience when it comes to reaching goals, it's Store 1218 in Casa Grande, Arizona! Bo and Kirby Gwen celebrate the store's big milestone and talk with associates such as Miguel and store leads Terry and BJ about the "secret sauce" that led to their store's grand achievement. Plus, you'll get to hear what Cedric Clark, EVP of Store Operations, says about the hard work Store 1218 puts into making Walmart America's favorite place to shop. Tune in to join the celebration! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne dive into Quorso's new partnership with Circle K (00:02), highlighting how this technology will scale across 5,000 stores in 12 countries and 11 languages (00:16). They discuss the significance of bringing task management and performance analytics into the convenience vertical (01:30), and what this means for late-night operations and workforce efficiency (03:00). Chris shares how the partnership validates Quorso's scalability (02:54), and Anne reflects on how one employee managing a store alone at night benefits from intelligent prioritization (04:00). If you're in retail tech or ops, this one's a must-listen. For the full episode, head here: https://youtu.be/YZOCyd_MPhw #retailtech #circlek #quorso #conveniencestores #retailinnovation #workforceoptimization #retailnews

A RETHINK Retail episode in collaboration with Cognizant Retailers face increasing pressure from labor shortages, supply chain complexity, and evolving customer expectations. So what's the key to staying competitive? Smarter operations. In this episode, we team up with Cognizant to explore how operational transformation drives bottom-line success. Experts Scott TumSuden and Karthik Chandrasekar (Cognizant) and retail consultant Ian Scott reveal how the Stores 360 platform—developed with ServiceNow and Thirdera—is helping brands optimize workflows, boost employee performance, and elevate the customer experience.

Gil Vogler, SVP of Store Operations at Bealls Inc, shareshis retail background, joining Bealls Inc, and upcoming strategies for bealls & Bealls Florida. Interested in a Career at Bealls? – https://www.beallsinc.com/beallsinc/careersFollow Matt Beall on LinkedIn - https://www.linkedin.com/in/matt-beall-legacy/ Episode Timeline:00:00 Introductions01:38 Growing Up02:45 Why Retail?05:32 Replacing a Legend08:59 Big Initiatives?13:08 Past Experiences21:56 Our Biggest Opportunity26:01 Values33:07 Re-branding at Bealls39:08 What's your Legacy?41:12 Closing

How is AI transforming retail technology? In this episode, Chris Walton and Anne Mezzenga talk with Jessica Grisolia from Scandit about the latest innovations in smart data capture, shelf intelligence, and workforce efficiency. Find out how AI is not replacing store associates but enhancing their productivity, and why next-best-action intelligence is coming soon to inventory management. ⏳ Key Moments: 0:08 – Intro to OmniTalk's Ask An Expert Series 1:21 – The importance of human-centric retail AI 5:41 – The $1.7 trillion inventory problem retailers face 9:25 – How AI optimizes store associates' workflows 18:52 – Staples Canada's 45% cost reduction with smart data capture 27:44 – Retail AI trends for 2026: Agentic AI and coordinated computer vision

In this episode of Spinal Cast, we sit down with Bryan Everett, CEO of MobilityWorks, a leader in accessibility solutions for individuals with mobility challenges. From in-home lifts to custom fitted vehicles, MobilityWorks is at the forefront of innovation, addressing a wide range of needs. Bryan shares how the industry is dealing with new technologies and the importance of understanding and educating a diverse client base. He also discusses how MobilityWorks helps clients navigate the financial landscape for some of these life-changing purchases. With a mission to empower wheelchair users with mobility, independence, and personal freedom, this conversation highlights the importance of this industry and their work. Learn more about MobilityWorks here: https://www.mobilityworks.com/ Special thanks to Bryan for being today's guest! This production is a collaborative effort of volunteers working to create a quality audio and visual experience around the subject of spinal cord injury. A special shout out of appreciation to Clientek for providing studio space and top-notch recording equipment. Most importantly, thank YOU for being part of the Spinal Cast audience!Interested in watching these episodes?! Check out our YouTube playlist! - https://youtube.com/playlist?list=PL40rLlxGS4VzgAjW8P6Pz1mVWiN0Jou3vIf you'd like to learn more about the Morton Cure Paralysis Fund you can visit our website at - https://mcpf.org/ Donations are always appreciated - https://mcpf.org/you-can-help/ Bio for Bryan EverettBryan Everett, Chief Executive Officer, MobilityWorks, the nation's leading retail provider of wheelchair accessible vehicles and mobility equipment. Previously, Mr. Everett served as Chief Operating Officer at Rite Aid Corporation, Senior Vice President of Store Operations at Target Corporation and held leadership positions at Aldi Foods and Fleming Wholesale. Bryan and his wife have two grown children. His interests include time with family, golf, car and truck enthusiast, real estate, and cryptocurrency. He also serves as a Deacon at his church.

Joining us for our first interview of the year is Sam's Club President and CEO Chris Nicholas. Chris shares how he and his team are driving remarkable performance at one of North America's biggest and most successful retailers. In a fascinating conversation he explains how warehouse clubs are "meeting the moment." We delve into the power of the limited assortment, membership model while also learning how Sam's deftly blends leading edge technology with the power of human connection. But first we kick things off with a fast-paced overview of last week's "NRF Big Show.."  Then it's on to the big retail news of the week, including our take on how the holiday season turned out, possible emerging troubles in the white-collar labor market, and what to make of Macy's and Kohl's accelerated pace of store closings. Steve also attempts to clear up his irrationally exuberant comments about the formation of Catalyst Brands. About Chris:Chris Nicholas is president and chief executive officer of Sam's Club, a membership club that is pioneering the retail experience, providing members exclusive access to value, convenience, and modern omnichannel shopping options.Before taking this role in September 2023, Chris served as executive vice president and chief operating officer (COO) for Walmart U.S. As COO, he was responsible for all aspects of Walmart's U.S. Store Operations and Supply Chain – including strategy, innovation, automation, store operations, distribution center and fulfillment center operations, last mile delivery capability, and real estate.Chris joined the company in 2018, serving first as deputy CFO, then CFO for Walmart International and then as CFO of the U.S. segment. He grew up working in retail and has more than 20 years of broad retail experience working in nine countries and serving in leadership roles with companies such as Tesco, The Salling Group, and the Coles Group, where he played a key role in leading the Coles business through unprecedented change within the Australian supermarket industry.He graduated from the University of Manchester Institute of Science and Technology with a Bachelor of Science with Honors in Management Science and is a chartered accountant (ACMA). Chris and his wife, Meagan, have two children and live in Northwest Arkansas. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

Join Chris and Anne as they interview Simbe Robotics CEO Brad Bogolea for an in-depth discussion about how retail robotics are revolutionizing store operations. Learn how Simbe's Tally robot reduces out-of-stocks by 60%, improves inventory accuracy, why both store associates and customers are embracing the use of robotics, and discover why 2025 could be the year retail robotics go mainstream! Key Moments Include: 1:51 - Origins of Simbe and the development of Tally 4:24 - How retailers utilize robotics data 8:13 - Real-world implementation examples 15:18 - Impact on store associates and operations 21:42 - Best practices for robotics deployment 26:31 - Customer reactions to in-store robots 30:35 - Future of retail robotics 34:40 - Discussion of shelf management challenges #retailtrends #retailtechnology #retailinnovation #retailoperations #inventorymanagement #robotic Music by hooksounds.com *Sponsored Content*

Fighting for CBD: The Legal Battle in CaliforniaIn this episode of the Miracle Plant Podcast, Justin Benton, delves into the ongoing legal battles surrounding the use of full-spectrum CBD products in California. The episode begins with a discussion on the recent emergency law passed by Governor Gavin Newsom on September 6th, which bans full-spectrum CBD products containing any trace amounts of THC. This law contradicts both state law AB 45 and the federal 2018 Farm Bill, which define hemp as containing less than 0.3% THC.Legal Contradictions and Actions Taken:Justin explain how AB 45, a law he helped pass, clearly defines hemp and allows for trace amounts of THC, similar to kombucha's trace alcohol content.The emergency law is described as overreaching and ill-advised, leading to the filing of a temporary restraining order, which was unfortunately not approved.The next steps involve taking the case to federal court, arguing that the emergency law violates both state and federal regulations.Synthetic THC and Industry Impact:The episode highlights the issue of synthetic THC, particularly Delta-8 THC, which is not naturally occurring in the cannabis plant and has been banned in several states, including California.He discusses how some companies' misuse of synthetic THC has given cannabis lobbyists an opportunity to push for restrictive measures, potentially influenced by political contributions.Personal and Business Implications:He shares personal anecdotes about living in California and the impact of the new law on our business, 101 Hemp.Despite the legal challenges, our store in Ventura remains open, and their have contingency plans to continue serving our customers, including shipping from other states like Arizona.Historical Context and Advocacy:The episode provides a historical overview of hemp's legal status in the U.S., from its use during World War II to its re-legalization in 2014 and 2018.He emphasizes the importance of keeping cannabis raw and natural, citing scientific research on the benefits of whole-plant consumption.Call to Action and Community Support:He encourages listeners to support our cause by rating and reviewing the podcast, sharing their stories, and considering subscription options to ensure continued access to our products. Contact Information:Email: jbenton@101cbd.orgStore Phone: 805-642-5623Website: 101cbd.orgSubscription: unlimitedcbda.comTo learn more about how to stock up on an unlimited supply of CBDa products go here:unlimitedcbda.comAsk anything about the episode:  Time Stamps:00:00:00 - Introduction and Legal Issues00:00:43 - Welcome to the Miracle Plant Podcast00:00:58 - Update on California Legal Fight00:01:31 - Governor Newsom's Emergency Law00:02:05 - Temporary Restraining Order and Legal Actions00:03:32 - Synthetic THC and Delta-8 Controversy00:04:50 - Impact of Emergency Law on CBD Industry00:05:14 - Store Operations and California Weather00:06:17 - Influence of California and New York on National Policies00:07:01 - Dispensary Sales and State Revenue00:08:05 - Federal Court Actions and Legal Support00:09:01 - Historical Context of Hemp Legislation00:10:41 - Misuse of Emergency Law00:11:13 - Enforcement Issues and Legal Violations00:11:45 - Contingency Plans for Business Operations00:13:10 - Importance of Miracle Plant for Health00:14:26 - Benefits of Raw Cannabis00:16:03 - Explanation of Raw Cannabis and CBDa00:16:46 - Listener Engagement and Support00:18:17 - Subscription Options for Products00:19:00 - Historical Use of Cannabis in Medicine00:20:23 - Testimonials and Impact Stories00:21:40 - Mission to Educate and Heal00:22:07 - Closing Remarks and Call to Action Thank you for tuning in to the Miracle Plant Podcast. Remember, our mission is to heal the world with the power of this miracle plant. Join us next time for more inspiring stories and insights into the world of cannabis. Produced by PodConx 101cbd - https://101cbd.org/Email Justin Benton - jbenton@101cbd.orgGet a free consultation - askjanet.org

In this episode, I sit down with Jessica Walker, the owner of Mossoki House, a new locally sourced home goods shop in Biddeford, Maine. We discuss her journey from Vermont to Maine, the inspiration behind her store, and her passion for sustainable and ethically sourced products. From bedding to kitchenware, Jessica shares how Mossoki House is all about creating a home with intention. Tune in to hear about the challenges of starting a small business, her vision for the future, and the vibrant community supporting her along the way. 00:00 Introduction and Guest Welcome 00:14 About Masoki House 00:36 Jessica's Background and Journey 01:34 Choosing Biddeford 02:14 Local Community and Store Location 03:38 Product Offerings and Sourcing 07:51 Challenges and Support 09:39 Store Operations and Events 14:36 Social Media and Future Plans 17:08 Conclusion and Farewell EPISODE LINKS Mossoki House Website: www.mossokihouse.com PODCAST LINKS

Join Matt Beall Legacy as Chris Collins, SVP of Store Operations discusses his lengthy tenure with Bealls, our Values, and exciting new updates to the business.

Disneyland cast members are chanting "Shut It Down!" and intend to strike if their demands aren't met. Could Disneyland get shut down again soon? From KTLA 5... The unions involved are the Bakery, Confectionery, Tobacco Workers and Grain Millers Local 83, the Service Employees International Union-United Service Workers West, the Teamsters Local 495 and the United Food and Commercial Workers Local 324. “Negotiations between Disneyland Resort and Master Services Council — which represents four major unions and nearly 14,000 cast members at Disneyland Resort including: Attractions, Candy Makers, Costuming, Custodial, Main Entrance, Parking, Resort Transportation, Store Operations, Team Centers, and Anaheim Distribution Center — began in late April 2024 with continued conversations taking place throughout the last few months. The official Disneyland Park Master Services Council contract expired on June 16, with Master Services Council declining to enter into a contract extension,” Disneyland Resort officials previously told KTLA in a statement. “We respect and value our cast members and recognize the important role they play in creating happiness for our guests. With the next meeting scheduled for July 22, we remain committed to continuing discussions and to reaching an agreement with the Master Services Council that focuses on what matters most to our current cast members, helps us attract new cast, and positions Disneyland Resort for growth and the creation of more jobs.” ➡️ Tip Jar and Fan Support: http://ClownfishSupport.com ➡️ Official Merch Store: http://ShopClownfish.com ➡️ Official Website: http://ClownfishTV.com ➡️ Audio Edition: https://open.spotify.com/show/6qJc5C6OkQkaZnGCeuVOD1 Disneyland employees are considering going on strike due to low wages and poor working conditions, potentially leading to the park shutting down and impacting visitors. 00:00 Disneyland employees may go on strike due to low wages and increasing living costs, potentially leading to the park shutting down. 02:19 Four Disneyland unions may strike, potentially shutting down the park and impacting visitors. 04:03 Disneyland employees are negotiating for fair wages and policies, with the potential for a strike if a contract is not reached. 05:11 Disneyland employees filed unfair labor practice charges against Disney for intimidation and surveillance of union members, demanding a living wage. 07:10 Disneyland employees are struggling with economic hardship, with a majority reporting not earning enough to cover basic expenses, experiencing food and housing insecurity, and missing work due to lack of sick leave. 08:09 Disneyland employees are standing up for fair wages and working conditions, considering going on strike due to harassment and fear of retaliation from the corporation with a market cap of over $174 billion. 10:22 Disneyland employees are demanding fair pay and livable wages to prevent a potential shutdown. 12:07 Disneyland employees may go on strike due to poor working conditions and low pay, potentially leading to park closure and negative impact on guest experience. Expand About Us: Clownfish TV is an independent, opinionated news and commentary channel that covers Entertainment and Tech from a consumer's point of view. We talk about Gaming, Comics, Anime, TV, Movies, Animation and more. Hosted by Kneon and Geeky Sparkles. Disclaimer: This series is produced by Clownfish Studios and WebReef Media, and is part of ClownfishTV.com. Opinions expressed by our contributors do not necessarily reflect the views of our guests, affiliates, sponsors, or advertisers. ClownfishTV.com is an unofficial news source and has no connection to any company that we may cover. This channel and website and the content made available through this site are for educational, entertainment and informational purposes only. These so-called “fair uses” are permitted even if the use of the work would otherwise be infringing. #Disney #Disneyland #Dis

In this episode of the 'Talk Retail to Me' podcast by The Parker Avery Group, Tricia Gustin, senior director Carrie Habel, and senior manager Dustin Wright discuss a recent store operations improvement project. They detail their innovative approach, including a capsized train-the-trainer strategy and deep store collaboration, to identify inefficiencies such as laborious administrative tasks and ineffective training practices. The project resulted in significant labor savings, improved processes, and enhanced backroom organization, illustrating the value of cross-functional collaboration and retailer engagement.   Start solving your most important store operations challenges:  https://parkeravery.com/contact-us/  Learn about our retail consulting services: https://parkeravery.com/retail-consulting/  Read the episode summary: https://parkeravery.com/behind-the-scenes-of-a-remarkable-store-operations-improvement-project/  Check out the case study: https://parkeravery.com/industry-experience/retailers-new-store-processes-and-training-boost-profit-and-efficiency/  Visit more Talk Retail to Me episodes: https://parkeravery.com/retail-podcast/  

Welcome to the ‘White Dress Optional' podcast! We're thrilled to introduce a very special guest for this week's episode. Joining Malea + Melanie is our beloved Director of Store Operations and #1 Swiftie, Kelly Lopez. In this episode, Kelly shares her personal wedding journey, where she broke away from tradition, and infused her day with personal touches that made it truly unique and special. But that's not all – the trio will also indulge in their 'Wildest Dreams,' speculating about what Taylor Swift's own bridal era might look like. So, if you're considering an unconventional approach to your big day and enjoy some playful theorization about a potential Taylor Swift wedding, make sure to hit 'Play'!Thank you for tuning into ‘White Dress Optional', a wedding podcast by Brilliant Bridal! Join us every Wednesday for candid conversations, expert insights, and heartwarming stories that celebrate love in all its forms. Connect with us on Instagram at @whitedressoptional or email us at podcast@brilliantbridal.com. If you are in one of our markets and searching for your dream dress, we'd be absolutely thrilled to accompany you on your bridal journey. Visit https://www.brilliantbridal.com/appointments to schedule an appointment to shop at one of our boutiques today!

Joining us for a wide-ranging interview on how a more than 100 year old retailer stays relevant is Greg Hicks, CEO of Canadian Tire. We start with some history, tracing the evolution of one of North America's most successful retailers from its modest beginnings as a tire shop to today's diverse portfolio of store formats, powerful private brands, and financial services, comprising over 1,700 locations. While Canadian Tire is rather unique in its iconic position in Canadian culture and dealer-based business model, their embrace of "connected retail" and how they stay customer-centric through an intense local focus contains incredibly valuable lessons for all retailers regardless of product focus or wherever they might be located. Greg, who was named the "Canadian Retailer of the Year" by the Retail Council of Canada earlier this year, also shares some of his key leadership principles, including how to balance pursuing short and long-term priorities. But first, as usual, we kick-off with a fast-paced review of the week in retail news, including mostly depressing earnings reports from a diverse set of retailers including Dollars General, American Eagle, Saks, and the brand formerly known as Restoration Hardware. In stark contrast to last week's episode, Tractor Supply escalates its commitment to a winning course of action by picking up the pace of its store openings. We close wth more disruption in the disruptor space as Draper James, the Reese Witherspoon founded clothing brand, gets acquired. Our interview with TSC's Hal Lawton. About GregGreg Hicks was appointed President and CEO of Canadian Tire Corporation (CTC) in March 2020. With a strategic mindset, tremendous commercial acumen, and the ability to build high-performing teams who deliver exceptional results, Greg has proven himself to be a world-class and purpose-driven leader. Building on the iconic Company's more than one hundred years of success, Greg has aligned the enterprise to a clear Brand Purpose that We Are Here to Make Life in Canada Better and is driving sustainable, long-term growth that delivers value for all CTC's stakeholders. Prior to this appointment, Greg was President, Canadian Tire Retail (CTR), CTC's largest banner, with more than 500 stores across Canada. In addition to overseeing all aspects of CTR's business, Greg was accountable for its global operations, eCommerce initiatives and its valued relationship with Canadian Tire's Associate Dealers. Greg is relentlessly focused on bringing customers the products they want and need to make life in Canada better. He built a world-class Owned Brands portfolio delivering over $4B in sales in 2019, and led the acquisition of Party City's Canadian business, adding a new trip-driving category and attracting a new customer segment to CTR. Previously, Greg served as Group Senior Vice-President, Consumer Products & Retail Experience, CTR, where he oversaw its General Merchandise and Automotive businesses and was also responsible for managing Store Experience, Store Operations, Product Sourcing and Quality, including the management of CTC's Pacific Rim offices in Asia. Greg was instrumental in transforming Canadian Tire's assortments for Life in Canada, including a renewed focus on Owned Brands, style and design, and new levels of product quality. He has been integral to the Company's focus on disciplined performance management. With more than 20 years of retail experience in senior leadership positions, strong management and merchandising experience, Greg has a proven ability to lead teams to success. Before joining Canadian Tire, Greg was the Chief Operating Officer at TSC Stores where he supervised all of TSC's business operations. Greg has also advised and worked with large multi-national retailers on the development of Canadian strategies. Greg holds a Bachelor of Arts from the University of Western Ontario and an Honours Business Administration degree from the Richard Ivey Business School. He is a member of CTC's and the Business Council of Canada's Boards of Directors and was previously a Trustee for CT REIT and the former Chair of the Retail Council of Canada. Greg was named Distinguished Canadian Retailer of the Year by the Retail Council of Canada in 2023 and is a past recipient of Canada's Top 40 under 40 Award.About UsSteve Dennis is a strategic advisor, keynote speaker, and bestselling author of focused on growth, innovation, and the impact of digital disruption. He is widely considered one of the foremost and influential voices in the retail industry. You can learn more about Steve on his  website.  His #1 bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is available at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a Forbes senior contributor and on Twitter and LinkedIn. You can also check out his speaker "sizzle" reel here.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,       The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor  with Dr. Sylvain Charlebois.    You can learn more about Michael   here  or on     LinkedIn. Be sure and check out Michael's latest venture for fun and influencer riches - Last Request Barbecue,  his YouTube BBQ cooking channel!

Creating an operations manual can feel intimidating and overwhelming, especially for indie/micro business owners. That's why in today's episode, I'm sharing the top eight benefits of a retail store operations manual.  Whether you've got just one employee (you!) or lots of employees at several locations, an operations manual is where you can outline all of your systems, processes, and guidelines to keep your business running smoothly.  Listen in to this episode and the ones that follow in this mini-series on operations manuals for retail stores for everything you need to know about creating this critical guidebook for your business. For show notes, including links to anything I've mentioned in this episode, visit www.savvyshopkeeper.com/episode180.  Learn more about Kathy Cruz and Savvy Shopkeeper at Savvy Shopkeeper Follow Kathy on Instagram (@savvyshopkeeper)

We're coming to you live from Orlando, Florida, where thousands of associates from all over the country are attending our Walmart U.S. Year Beginning Meeting! This year's theme is “Turn it Up!,” and nobody is bringing that energy better than our new EVP for Store Operations, Cedric Clark. Cedric is competitive and loves to win – he's a former athlete. He's also a musician, creative, and curious guy who our store associates are going to love working for. In this episode, Cedric and I talked about his journey working for both Walmart & Sam's Club, what it means to be on a team, and what our Walmart team can do to build off our current momentum and do even more this year!

Ben Webster is the David Jones General Manager of Store Operations. He joined Clinton Maynard to talk about the Boxing Day Sales for the retail department store.See omnystudio.com/listener for privacy information.

Any institution, whether it is society or organization, in the present century cannot function effectively without women's equal participation in leadership activities. Women create a perspective that brings competition and collaboration to organizations and teams. Celeste Stewart, CEO, and Founder, of Bold Curiosity talks to us about women's leadership. About Celeste Stewart Celeste Stewart is the founder and owner of Bold Curiosity. Celeste has more than 20 years of working experience in both the corporate and consulting worlds. She has always worked in the learning and development functions. During her time in corporate, she worked in a number of different functions such as IT, Distribution, Store Operations, and Financial Services. --- Support this podcast: https://anchor.fm/tbcy/support

@pidge1000The scene:We are in Austin, Texas sitting in the upstairs lounge of Bridgett's climbing gym watching a guy get at it on a stairclimber while we pour our guts out to each other. We just met. Our connector knew we'd get on like this. A rare and wonderful encounter for sure. Bridgett is ripped, but in a dainty way - I'm still trying to get shoulders like hers. Her spirit and tenacity are inspiring, her humor eases, and her love everyone goal is noble. Join us as we climb adventurously up, down, and through life together like it's not the first time.Highlights:+ Exploring the world through your body+ KINDNESS+ “We all came here madly in love with one another”+ You are me living another life+ Resentment and anger are “low vibes”+ Book: Letting Go - The Pathway of Surrender - David R. Hawkins+ All feelings and emotions have a vibration+ Learning boundaries+ It's a bummer when cute people can't love well+ You better come at me courageously+ “Fuck yeah! energy” - the only thing we should make time for+ Fave new term: “meat machine” (the body)+ Our body pains are notifying us of emotional stressors+ Somatic healing for our nervous system+ Active recovery with Wim Hof and ice baths+ “No sad stories”+ Using ice baths to reset your nervous system+ Ayahuasca ceremonies + Psilocybin for emotional release+ Forming an outdoor mask-less park workout group…during covid+ Saying I LOVE YOU - and what it means to others+ Your mom not saying she loves you until the end of her life+ Figuring out your daddy issues+ Love is staying curious+ Being an operator - getting shit done+ We want men to show up as men and stand in their own power+ Needing to be in control+ Running away from an abusive relationship+ Choosing to be the primary breadwinner to prevent abuse of power+ Having a high tolerance for failure (makes you a good climber)+ Dating attachment-avoidant men+ “Nothing is so addicting as something that almost works” - Gabor Maté+ Thank you @shanedante for introducing us!+ Traveling the world climbing+ Just wanting a toaster oven and a couch+ Sharing the same mission as the co. you work for+ “Integrity is not cheap”+ Austin born and raised+ Coyote the trickster+ Starting a women's commune…in Kentucky…possibly someday+ Motherhood makes you softer, and stronger+ Gracefully navigating failure, struggling with impulse control+ Being sort-of good at a lot of things+ “You weren't born typical” - and keep doing you+ The art can't go up until we heal and we can commit+ It's easy to love everyone if you give them a chance+ We are enough as we are+ Learning to listen to our nervous system+ Taking 10 hits of acid and learning to make better choices+ Climbing is calculated risk+ Planning to live no longer than about 70 years (unless the stem cells work)+ “A dumpster fire in a hurricane”+ Learning to get intimacy non-sexually+ Growing your fuck yeah! circle+ Not having to be the special snowflakeA taste:“Why do we prioritize and celebrate relationship when it's like friendship? Friendships are often not based on sexual attraction or raising kids or financial, it's just two people that are like, ‘Hey I kinda like you and we're gonna continue to do stuff together'…that's kind of beautiful.”Favorite saying:“Failure is just new information.”Support the showThank you for listening! Please subscribe to support this project.All episodes also available on sagewlf.com xoxo

When you're not at home or outside, chances are you're inside a managed facility. And whether you notice it or not, there are teams that have dedicated countless hours to designing and maintaining that space and the experience you're having inside it. Facilities are a core part of the customer experience, whether you're in a retail, restaurant, grocery, convenience, health or any other type of location offering goods and services. As the physical manifestation of a brand, and therefore the gateway to customer loyalty, facilities should be a focus area for a company's attention and resources.But for too long the perception of facilities has been synonymous with simply fixing broken things. The fact is, seeing facilities as just a reactive cost center, a line item in the budget is outdated and short-sighted. Today's leading brands and most innovative companies see the planning and care of their brick and mortar spaces as a critical component of driving revenue and brand performance.On this podcast, you'll hear the world's top professionals in operations and facilities detail how they're transforming their organizations and driving peak performance, from the ground up. So tap the follow button, and get ready to join Elevating Brick and Mortar.Powered by the team at ServiceChannel.

Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada. On this special episode I'm picking up an interview from a livestream I hosted for the Retail Council of Canada Retail Human Resources forum.  I'm joined by Liz Volk, Chief Human Resources Officer, and Alex Green, Chief Marketing Officer, from Longos, a 65 year old innovative family regional grocery store operating in southern Ontario. Employee engagement at Longo's is deeply rooted in the value of collaboration between the HR and marketing teams. Liz andd Alex join me for a fireside chat to share the keys to collaboration and driving transformational change. Learn how in this unique relationship these teams work together to deliver messaging, training and support for employees that then translates into increased engagement for the best customer experiences.   Let's listen in now.  Thanks for tuning into this special episode of The Voice of Retail.  If you haven't already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast.  Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week! I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you're looking for more content, or want to chat  follow me on LinkedIn, or visit my website meleblanc.co!  Have a safe week everyone! About Liz As the Chief Human Resources Officer at Longo's, Liz Volk is a people-focused leader who believes that an organization's results are achieved through highly engaged teams delivering on a clearly defined Guest strategy. She is dedicated to creating a robust corporate culture that promotes business growth and Guest loyalty by empowering and motivating Team Members to achieve their full potential and bring their best. Liz, a CHRE, is seasoned HR professional with many years of experience, and during her last 15 years with Longo's, she has been instrumental in creating a long-term people strategy aligned with the company's strategic vision. She has also been responsible for leading many areas of the business including total rewards, talent acquisition, learning & development, internal communications, risk management, project management office and sustainability. In 2014, she embarked on a year-long assignment in Store Operations to fully understand and experience the business from both a Guest and Team Member perspective. Most recently, she has been pivotal in creating and co-chairing a Diversity, Equity, and Inclusion Council. The council is responsible for providing a safe and inclusive environment, where diversity is valued, equity is achieved, and everyone has a sense of belonging. Longo's was started by Tommy, Joe and Gus Longo in 1956. Longo's currently has 36 stores, with more on the horizon, and an e-commerce grocery delivery service called Grocery Gateway. Longo's is under the Empire Company Limited umbrella, and remains a family-operated grocery retail business committed to creating meaningful and long-lasting relationships with Guests underpinned by the guiding principle: we will only serve to others what we can confidently serve to our families. About Alex I believe in remarkable people and their ideas and I'm on a mission to unleash this potential to allow individuals, teams, and organizations to thrive in an ever-changing world. As a seasoned executive, I am at my best when leading teams and brands through transformative change that's grounded in insight. I unlock new value through aligning company, product, service and brand design which is magnified with powerful, fully integrated go-to-market strategies and backed by empowered and motivated teams. I have particularly deep expertise as a Brand and Marketing leader that embraces the exponential value of different versus the incremental value of better. In addition to traditional and digital performance marketing skillsets, I am well-grounded in data & analytics, loyalty program design & CRM, as well as digital product, UX and e-commerce management. These strategic capabilities are paired with a strong optimism bias, resilient mindset and change management and executive coaching certifications. All in support of getting the right ideas to market to navigate disruptive environments and deliver business results. At Longo's, I am loving being at the forefront of a full retail transformation that touches all aspects of our Guest and Team Member experience. It's strategic yet hands-on with a highly entrepreneurial team in a fast-paced and rapidly changing industry. We are testing, learning and improving every day. In support of great ideas everywhere, I recently established RMRKBL, a free presentation training field guide and toolkit designed to help people better express their ideas, so they can get on with changing the world. You can check it out at rmrkbl.ca.                                About Michael Michael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide.  Michael was recently added to ReThink Retail's prestigious Top 100 Global Retail Influencers for a second year in  2022. Michael is also the producer and host of a network of leading podcasts, including Canada's top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois.  Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms.   Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches.   

A clever way to look at thrifting: walk into a store like you're walking into a friend's home!! Good advice from Erick Martinez @erickm2468, arc's Senior Vice President of Store Operations. On this episode, he talks about seasonality, holidays, finding treasures, how customers have changed, and thrift's evolving demographic.

In a special NRF edition of The Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga sit down with Leap Co-founder and CEO Jared Golden to talk about how his company's proprietary platform helps retailers and brands take the "leap" in licensing the soup to nuts operations of their physical stores. From Mack Weldon to Ashley Stewart, Jared and his team at Leap are launching brands with one store or one hundred stores, offering a full menu of services from point-of-sale management, leasing, and staffing, to full retail tech operations. Leap has deployed nearly 50 stores with over 30 brands, and, in this interview, Jared explains their massive expansion plans in 2022 taking the data they are collecting across brands to build more benefits for retailers and customers. If Jared has his way, we shouldn't be surprised to see Leap take the idea to the Metaverse soon, too. For more information on Leap head to https://www.leapinc.com/ Thanks to Cleveron, Scandit, and Firework for making this episode possible. For more information on Cleveron head to https://cleveron.com/ For more information on Scandit head to https://www.scandit.com/ 
For more information on Firework head to https://firework.com/us/ Music by hooksounds.com

Why other municipalities are concerned about Surrey's police transition Hear why Malcolm Brodie, Mayor of Richmond is concerned over Surrey's transition away from the RCMP. Surrey is ‘double-paying for two police services', councillor says Linda Annis, Surrey City Councillor tries to shed light on the cost of the transition from the Surrey RCMP to a localized municipal police force  After 19 long months, the US-Canada land border is open once again Reggie Raju, Director of Store Operations at Peace Arch Duty Free, tells us what he's seeing on this historic day  Deputy PM writes to Air Canada's board over CEO's comments on French Should the CEO of Air Canada be able to speak French? We discuss the situation he found himself in with Raquel Fletcher, Quebec City National Assembly Reporter for Global News BC parents sound alarm over changes to funding of autism supports With more, we discuss with Rob Shaw, Political Correspondent and columnist with CHEK News and the Orca Vancouver Whitecaps hold onto a draw against the Sounders; punch their ticket into the playoffs Our show contributor Jawn Jang chats with Vancouver Whitecaps play-by-play commentator Corey Basso, as the Caps' clinched their first playoff birth since 2017.  Short Supply: why the stock of Christmas trees will be low this year Paul Huesken, president of the South West B.C. Christmas Tree Association and owner of Woodsong Christmas Trees near Cultus Lake, tells you how soon you should be purchasing your Christmas tree this year.  Leadership Series: How Pat Hogan advocated for women's rights and Vancouver's lesbian community As part of the CKNW Leadership Series, we chat with Pat Hogan about her advocacy for Vancouver's lesbian community. Pat is also the founder of BOLDfest and previously the owner of Josephine's Cafe on Commercial Drive

Reggie Raju, Director of Store Operations at Peace Arch Duty Free, tells us what he's seeing on this historic day 

JORDAN SCHLEY, PrincipalJordan started his career in high school, working at his family grocery business, Quality Foods. After spending 10 plus years managing his first Quality Food store in Courtenay, he was promoted to VP of Store Operations for the South Island region. He later went on to opening numerous award-winning stores and managed various business aspects until it was sold. Jordan is an expert in understanding what it takes to manage award-winning stores and truly understands the ins and outs of running a business. Jordan has recently founded Care2talk, a local mobile app designed to create an easy-to-use video chat tool for those with cognitive decline or other impairments. Care2Talk identifies a gap in services available to connect seniors or individuals with dementia/cognitive disabilities with their caretakers, family, or friends. It's a video technology platform that is easily accessible and the most secure product on the market for care facilities.In addition, Jordan is currently the VP of Operations at Capital Investment Network and has spearheaded many successful fundraising campaigns while building strategic partnerships, contributing to its significant growth. He has organized countless successful educational/pitch events that have connected angel investors with entrepreneurs, strengthening and giving back to the local tech community. NAGMA DHILLON, Venture AssoicateNagma holds a Bachelor of Commerce Degree and a double specialization in service management and entrepreneurship from Gustavson School of Business. During her time at Gustavson School of Business, she was the President of Young Women in Business.She led and organized countless educational programs and networking events that connected female students with ambitious women to help them step into the workforce or grow their business with the proper set of tools and knowledge to reach their fullest potential. In addition, Nagma has co-founded an e-commerce company that promotes sustainability and helps individuals reduce their carbon footprint by replacing their single-use face pads with alternative, reusable organic face pads. Learn more about  Cindicates by visiting: www.cindicates.com.Nagma's Final 4:Book: Venture Deals: Be Smarter Than Your Lawyer and Venture Capitalist.Best Advice: "Don't be afraid to ask for help."App: Microsoft Excel.Restaurant: Boom + Batten Restaurant & Cafe.Jordan's Final 2:App: Slack.Restaurant: Pagliacci's.Links to organizations referenced:Capital Investment Network.Lethub.Joni.Simbi.VINN.For more local news impacting business, visit:Website: www.businessexaminer.ca Hosted on Acast. See acast.com/privacy for more information.

Pamela Velose, Vice President of Asset Protection/Safety and Store Operations at Belk knows retail.  There's no doubt about that.  Check out this podcast with special guest co-host John Matas, CFE, CFCI, Head of Global Fraud & Risk Operations at Etsy and TalkLP host Amber Bradley dig in to Pamela's career, how she has been successful and why digging in to Total Retail Loss is so important.

Nearly a century after the first Firestone services centers opened in 1926, Bridgestone Retail Operations currently manages the world's largest network of company-owned automotive service providers with four retail brands, more than 2,200 stores, and approximately 23,000 teammates. But the strength of this nationwide footprint truly lies in the trusted role each individual store plays in helping to serve and support its local community. On this episode of THRIVE, host Keith Cawley takes you inside the shop with VP of Store Operations, Robert Johnson, and Denver Central Area Manager, Katrina Shore to discuss the essential work of BSRO teammates during the pandemic, where the business is going as the world opens up, and much more!

As the President of Paradies Lagardere’s Retail Division, Nikki Harland oversees approximately $800 M in sales that contribute to the organization’s continued success and standing in the Travel Retail industry.  She has leadership responsibility for Store Operations, Merchandising, Business Transformation and Human Resources.  Nikki is also a founding member of the organization’s Diversity & Inclusion Council. With over twenty-five years of business and specific HR experience, Harland has contributed to various change initiatives in her career that have propelled turnarounds and growth efforts within organizations. Her work experience includes responsibility in the dining, retail, entertainment, and professional sports industries. Prior to her role with Paradies Lagardère, Nikki was the Senior Director of Field Human Resources for Gap, Inc.’s Old Navy Stores. In this role, she provided people leadership for the Brand’s 1,000+ stores and 45,000 employees in North America. Additional leadership experiences also included Turner Broadcasting System, Inc and Toys “R” Us. Nikki is a counted-on business leader that has consistently expanded her leadership scope over time.  Most recently, she successfully acted as the Executive Sponsor of Paradies Lagardere’s acquisition and integration of Hojeij Branded Foods (HBF) and Vino Volo.  The successful integration supported the organization’s material growth in the Travel Retail Dining space.  A native of Atlanta, GA, she attended Benjamin E. Mays High School, received her BA in Psychology from Spelman College and holds an MBA in Marketing from Clark Atlanta University. Nikki is also certified as a Senior Professional in HR and is a former Senior Instructor in Human Resources with DeVry University.  She serves on the Airport Council International-North America’s (ACI-NA) HR Steering Committee and is a member of Delta Sigma Theta Sorority, Inc., Jack and Jill of America, Inc., the Society for Human Resources Management (SHRM), and the Airport Minority Advisory Council (AMAC.)  She currently serves on the Board of Directors for the National Blacks Arts Festival and is a Board Trustee for Children’s Healthcare of Atlanta.  In 2017, Nikki joined other leaders in Atlanta and was recognized as one of Atlanta’s Top 100 Women of Influence.  Nikki and her husband, Joseph, reside in Atlanta, Georgia with their 15-year-old son. 

Steve knows a thing or two about how hard it is to write a best-selling business book on retail. And our guest, Ron Thurston has done just that. ... on this episode we delve into a few of the key themes in Ron's great new book Retail Pride: The Guide to Celebrating Your Accidental Career. We discuss why those who work in retail deserve to be celebrated, what it takes to deliver a remarkable, joyful customer experience and how COVID has--or hasn't--changed the key aspects of great retail. We also explore Ron's "Three Pillars of Retail Expertise": empathy, curiosity and focus. All in all, it's an uplifting and optimistic look at the past, present and future of shopping.After our interview we jump into our fun new segment "Remarkable or Forgettable?" where we give our hot takes on a selection of retail headlines, and deem them wow-worthy, best ignored or somewhere in between. This week's we review some big Amazon news, Victoria Secret's spin-off from L Brands, the possible resurgence of department stores, escalating product returns, and two interesting tid-bits from the world of digitally native brands. Ron Thurston loves retail. And he's proud of it. Ron has led the retail teams for some of America's most prominent brands, inspired thousands of store employees, and traveled relentlessly across the country to sit and listen to what they have to say.  From a part-time sales associate to a Vice President of Stores, Ron has put in the hard work that a retail career requires and wrote this book to share what he learned along the way.  Ron currently leads the retail organization for INTERMIX, a division of GAP INC, and sits on the board of directors for GOODWILL NY/NJ.  You can learn more about Ron and keep in touch on his website here. Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his       website.    The expanded and revised edition of his bestselling book  Remarkable Retail: How To Win & Keep Customers in the Age of Disruption will be released April 13th and is now available for preorder at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a      Forbes senior contributor and on       Twitter and       LinkedIn. You can also check out his speaker "sizzle" reel      here. Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus        Global E-Commerce Tech Talks  and       The Food Professor  with Dr. Sylvain Charlebois.  You can learn more about Michael       here  or on       LinkedIn. This episode is sponsored by The Poirier Group.  Do you want to move faster, streamline your processes and have larger margins? If you’re a retailer in 2021, chances are you do.  The Poirier Group’s award-winning team of industrial engineers and performance improvement experts specialize in driving results for retailers and grocers across North America. From reducing call-center wait times, to improving stocking and replenishment processes in warehouses, to seamlessly integrating IT systems and more-- they are the trusted partner you need.TPG doesn't just design solutions - they leverage years of actual industry experience to implement them and set you up for long-term sustainable success. Just ask their clients: over 15 years in business, 100% have been a positive reference.Visit www.thepoiriergroup.com/remarkable to learn more - and tell them you heard all about them on the Remarkable Retail podcast!  

Melissa Gonzalez, host of MarketScale’s Retail Refined, knows what’s at the top of everyone in the industry’s mind as 2021 dawns – more personalized experiences and better supply chain efficiency.In the wake of the COVID-19 pandemic, these two trends are paramount. Consumers are still hesitant to shop in person in many cases but, when they do, they’ll likely return to elevated expectations for personalized and tailored experiences. Those experience also transfer to online shopping, where data and analytics can help find ways to cater to individual consumers engaging in eCommerce.More pressing on the backend of retail operations, though, is the need to find ways to ensure the supply chain keeps pace with all of this innovation.To dive further into personalization and optimization of the supply chain, Gonzalez invited Paul Burel, Senior Consultant within Fujitsu America’s Consumer and Commercial Industries Group, onto the show to share his insights.Prior to joining Fujitsu, Burel held several senior management roles in Store Operations and IT at Home Depot. He is also a consulting engineer with extensive experience in retail store design and construction andcomes from a family retail business that owned and operated grocery, hardware and convenience stores.“A lot of conversations we're having as we're relooking at store design are about how we make these environments as agile and modular as possible, so they can flex as needed throughout key times of the year,” Burel said. “It’s a lot to think through, for sure, with all these technology integrations. I think one of the silver linings is all the learnings that we can garner, and I think that there's a much more concerted effort within brands and retailers to understand that data and take actionable steps based on that. I think it also helps the ability to deliver upon personalization and really being able to map out customer journeys and offerings to satisfy what different consumers are looking for.”Listen to Previous Episodes of Retail Refined Right Here!

Marc Mastronardi shares his extensive experience in developing a curated and localized fashion offering in a large-scale, omni-retail department store setting. He discusses the Macy's organization’s focus on diversity and inclusion, and the collaborative effort it takes to create a meaningful experience for customers through transformative thinking. Marc has extensive knowledge of the mmni channel retail business with experience in merchandising and planning in both traditional brick and mortar and e-commerce for Men's, Women's Accessories, Shoes, Jewelry, Cosmetics, Intimate Apparel, Ready-to-Wear, Seasonal Men's and Women's businesses. He began his career with the Filene's organization in Boston, before moving to New York City when Macy's purchased the May Company. He has held many important roles at Macy's including Senior Vice President of Customer Experience and Store Operations, Executive Vice President of Business Development Innovation and Executive Vice President of General Merchandise Management, Center Core. Marc's current role is the Chief of Stores for Macy's organization, covering all fashion offerings for Macy's and Bloomingdale's stories. Learn more about your ad choices. Visit megaphone.fm/adchoices

What does your front-end say about your pharmacy? Is it attracting customers or is it steering them away? Especially during this holiday season, it's time to take advantage of some great opportunities for boosting your OTC and retail sales. NCPA's Senior Director of Marketing shares tried-and-true tips on promoting front-end products in your pharmacy and designing your store layout with a focus on customer experience. Hosted By: Jeff Key, President of PioneerRx | Marsha Bivins, Director of Marketing Guest: Gabe Trahan, NCPA Sr. Director of Store Operations & Marketing Want to learn more about the Catalyst Pharmacy Podcast and its hosts? Click Here Looking for more information about independent pharmacy? Visit www.PioneerRx.com

“We no longer go online, we live online”- GoogleIn our discussion of the 4th Essential ("Mobile") in Steve's Essentials of Remarkable Retail framework we probe how smart devices have created a world where we can always be shopping and the new best location for our brand is wherever the customer happens to be with their smart device. Mobile is the ultimate silo-buster, allowing for an increasingly blended shopping world where the lines between physical stores and e-commerce are blurred.Adding to our conversation of how mobile is becoming the new front door to the store is online shopping pioneer and serial entrepreneur Stephan Schambach, who has been front and center in the evolution of e-commerce as the founder of multiple groundbreaking companies. He's also the author of Makeover: How Mobile Flipped the Shopping Cart. A few of Steve's related articles:The Customer is the ChannelOmnichannel is Dead: The Future is Harmonized Retail. Stephan Schambach has been changing the commerce world since 1992. From founding Intershop and building the first standard software for online shopping, to putting retail in the cloud with the founding of Demandware (which was acquired by Salesforce for $2.8 billion dollars), Schambach has seen it all in retail. The visionary who brought the retail industry online shopping and cloud service solutions is laying the foundation for the future of digitally-influenced retail once again as the founder of NewStore, an Omnichannel-as-a-Service platform that allows brands to run their retail stores on iPhone. He's also the author of Makeover: How Mobile Flipped the Shopping Cart. Learn more about Stephan and NewStore here. You can also follow him on Twitter and LinkedIn.Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his   website.   Remarkable Retail: How To Win & Keep Customers in the Age of Disruption was recently named the best retail book of all time by BookAuthority. It's available in hardcover, audiobook or as a ebook at   Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a   Forbes senior contributor and on   Twitter and   LinkedIn. You can check out his speaker "sizzle" reel   here. Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus    Global E-Commerce Tech Talks  and   The Food Professor  with Dr. Sylvain Charlebois.  You can learn more about Michael   here  or on   LinkedIn.  

Stepping into the spotlight is Richard Duck, Store Operations Manager at Oculus. On this episode of Zero to Start Richard talks about how his team helps guide developers as they prepare for publishing their titles on the Oculus Store. Richard highlights the importance of testing all aspects of your VR title and how testing helps create community around your work.We talk about the magic of VR, film and theatrical influences on VR, spatial audio and how studying the history of games can help inspire creators as they develop experiences for the radical new era of spatial computing. Share, like and subscribe to Zero to Start on your favorite podcast platform.================================FEATURED LINKSVIDEO: Facebook: Game Developers Showcase / Best Practices for Launching Games on Oculus - YouTubeVIDEO: Facebook Connect - Introducing the Oculus Developer Hub - YouTubeOculus Developer Hub Update 1.1 - Oculus BlogOculus Start Developer Program================================TUTORIALSDesign, Develop, and Deploy for VR - Unity LearnUnity Roll-a-Ball Tutorial - updated for 2020!================================RICHARD'S QUARANTINE PLAYLISTLighter Than Air FMThe Lot RadioNTS================================Connect share and grow with us! arvrwomen.comInstagramFacebook Twitter#sponsoredpost

This episode is dedicated to one of the COVID-19 Pizzeria Impact Stories that we’re featuring all month. Jet’s Pizza is one of America’s largest pizza companies with hundreds of locations in 19 states, helping move Detroit-style pizza mainstream. Listen to an engaging roundtable discussion with Jet’s Pizza leadership, including Jimmy Galloway, Vice President of Franchise Sales; John Jetts, President; and Jeff Galloway, Vice President of Store Operations. Learn what the pizza company experienced during the COVID-19 Pandemic. Jet’s leadership talk: Employee shortages Closing lobbies Safety protocol Franchisee operational support Promoting contactless Dealing with food shortages Digital ordering to capture new customers Explore more COVID-19 pizzeria stories at https://www.pizzatoday.com/departments/features/covid19-pizzeria-impact-stories/ Learn more about Jet’s Pizza at https://www.jetspizza.com/ @jetspizza on Instagram --- Send in a voice message: https://anchor.fm/the-hot-slice/message

We’re talking with Joe Levans, the vice president of Store Operations at Cabinets To Go, on this special Today’s Homeowner Podcast. So many homeowners tell us that choosing cabinets is challenging. After all, they take up so much space in the kitchen, so it’s a big decision. Cabinets To Go serves as a one-stop-shop solution, making the process much easier. [00:22] The challenge of choosing cabinets, and how Cabinets To Go can help [01:00] About Cabinets To Go’s history [01:38] What frustrates homeowners shopping for cabinets [03:26] What defines a quality home [04:21] About the different levels of cabinet quality [05:47] The different accessories available for cabinets [08:27] The benefit of visiting a Cabinets To Go showroom [08:49] Where you should start with a kitchen remodel [09:38] A place for inspiration and the latest trends [11:42] The benefit of having a design professional on-site Cabinets To Go: Solutions for Every Room Cabinets are the most versatile furniture in the house. Some people use them for kitchens and baths, but they’re also installed in bars and basements, along with mudrooms and pantries. There are even fireplace surrounds with built-in cabinets. And it’s easy to completely transform a room when you have one store that provides the cabinets, countertops, flooring, sinks and other accessories that make a house a home. In fact, Cabinets To Go solves a common problem: driving one place to purchase the cabinets, and then having to travel from store to store to find other elements that match them. That’s no longer necessary! Cabinets To Go customers have a range of options of door styles and finishes, backsplashes, knobs and pulls to match any home’s style. Trends and Storage Solutions If you haven’t shopped for cabinets before, you might not realize all the options that are available and make your home not just practical, but also functional. These include soft-close hinges, roll-out-trays, two-drawer cabinets and spice racks. When you can put a little money into something that saves space and makes your home operate smoothly, that’s a great investment. And if you’re not aware of the latest trends, it helps to have a design professional fill you in on what’s hot, what’s not, and guide you through the process. Visiting the Cabinets To Go showroom is an unmatched experience. Customers can see these accessories, touch them and determine what will work best for their space. Planning Your Dream Kitchen Creating a dream kitchen is a significant endeavor for most people, but it becomes much easier when you take it step by step. First, measure your kitchen or have a professional installer from Cabinets To Go tackle the job. Knowing the room’s dimensions lets designers know the space they have to work with, so they can make the best recommendations.   Once you visit the showroom, inspiration takes over! Enjoy the latest accent colors and check out trends you may not have considered. These include two-toned kitchen cabinets and islands with a pop of color that’s different from the cabinets. It helps to not just have inspiration, but also an expert on hand to guide you. So many homeowners want to be adventurous with a remodel, but aren’t sure their choices would look good in their space. With someone guiding the process, it makes everything much easier, so your room can look that much more special. And you can be confident in the remodel.

Hear from the Store Operations and Director of LP Operations, Joe Liethen, CPA, formerly with Kohl's Department Stores as he shares perspectives on why Loss Prevention professionals should care about this simple and effective way to impact your organization’s bottom line.  Not sure what the hell "Tag Recirulation" is?  Why not learn something new from a CPA that knows store operations and loss prevention? You can check out more info on All Tag by checking out their website here: www.ALL-TAG.com!  We appreciate All Tag for sponsoring this podcast and supporting the Loss Prevention industry with topics that help decrease shrink and improve the bottom line!

Julian Niblett, Managing Director at InsideOpsWhere should you be looking to identify productivity opportunities in your retail store operation?

Welcome to The Voice of Retail, I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of CanadaFirst up in this episode Tanbir Grover joins me for the first of a two part interview, reflecting on his twelve years at the forefront of digital retail and eCommerce in Canada, working for retail brands including Sears Canada, Hudson's Bay and Lowe's Canada.  We talk corporate culture, the history of Canadian eCommerce and the state of online retail today   and how we got here from there and where we're going next.Next,  April Sabral joins me to kick off the new retail year sharing her incredible experience on the front lines of retail for twenty five years - from Starbucks, to Apple to David's Tea.  April talks about what retailers should be thinking of in terms of their associates,  how your willingness to recommend scores need to encompass employee satisfaction, the recipe for success for retailers and driving in-store conversion through training and development and fills us in on her new venture, RetailU.caBut first, let's jump into part one of my interview with Tanbir Grover******Thanks to Tanbir and April  for being my guests on this special episode  - now let's hit the highlights of the retail news in Canada and around the world with Retail This Week….That's a wrap on this edition of The Voice of Retail.  If you liked this podcast you can subscribe on Apple iTunes or your favourite podcast platform, please rate and review, and be sure and recommend to a friend or colleague in the retail industry.I'm Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedInUntil next time, have a great week!

The one where we try to rationalize the new Walmart's new AI-powered store of the future, and how it's not trying to be an AmazonGO store.

The one where we try to rationalize the new Walmart's new AI-powered store of the future, and how it's not trying to be an AmazonGO store.

Billy is joined by our friends at Eataly Boston: Robert Domian, the Director of Store Operations and Mya Vaidya, the Assistant Marketing Manager. They tell us about Eataly's new restaurant and their plans for Mother's and Father's day.

Building Your Pharmacy Career – Pharmacy Podcast Series part II Sponsored by CVS Health Careers:  Millions of times a day, pharmacists are helping people on their path to better health—from advising on prescriptions to helping manage chronic and specialty conditions. Because pharmacists are present in so many moments, big and small, they have an active, supportive role in shaping the future of health care. Today’s interview is with CVS Health Careers Papatya Tankut, R.Ph. Vice President, Pharmacy Affairs at CVS Health.  Where my career began and how it advanced through the years I am a 1994 graduate of the University of Maryland, School of Pharmacy with a B.S. in Pharmacy I have been working for CVS Health (CVS Pharmacy) ever since I graduated from Pharmacy School – 23 years ago My career began as a pharmacist in the Washington Metro area, and soon transitioned to a pharmacy manager After four and a half years directly serving patients, I was promoted to a field management role, Manager, Professional and College Relations. In that role, I was responsible for recruiting and hiring pharmacists and interns for our stores in the Washington Metro and Central Pennsylvania markets – building relationships with the area schools of pharmacy and the professional associations. Five years into that position, I was approached to interview for the Director of Pharmacy Recruiting position, located in the corporate office in Woonsocket, RI. My responsibilities involved owning the recruitment strategy for the organization at a time when CVS was heavily focused on acquiring many large retail competitors (Eckerd, Savon/Osco, Longs) In 2005, having 1 year under my belt in the corporate office, I was approached to take on a newly created role of Vice President, Pharmacy Professional Services. This position encompassed many challenging facets of the professional side of pharmacy – recruitment of pharmacist and interns, clinical services, quality assurance and patient safety, regulatory compliance and professional practice standards. Since moving to the corporate office, I also had the unique opportunity of being media trained and serving as a spokesperson for key pharmacy issues affecting our business and industry At the end of 2013, after having spent my entire pharmacy career in Pharmacy Operations, I was asked to consider a position in Corporate Communications as the Vice President of Pharmacy Affairs, the role I hold today. This role initially began as responsibility for establishing and deepening the Company’s relationships with non-profit, governmental and other health-based organizations to raise awareness of the many ways CVS Health is helping people on their path to better health. Today, it has continued to evolve into managing our company’s Corporate Communications Public Affairs strategy through position CVS Health as a relevant leader in the health care landscape expanding our influence with the policymaker audience all with the intent of enhancing the company’s visibility and marketplace. Finally, in August 2016 I also assumed the ownership and management of our Corporate Meetings and Events Department. As the profession of pharmacy and the landscape continues to evolve and change, the opportunities and career tracks for pharmacists have significantly progressed too More than a decade or so ago, it was customary for pharmacists to generally choose from 2 to 3 career tracks – community pharmacy, hospital pharmacy or continued education through residency programs. Today, a pharmacist’s career path is endless. Many pharmacists take advantage of the traditional frontline pharmacist roles, while others have the ability to venture into field and areas of healthcare where a pharmacist role is important. Pharmacists are an integral part of the healthcare delivery system where their medication and drug expertise are critical, their ability to educate and influence around immunizations and opioids are imperative to public health and their presence in the community is paramount. With the years of training and preparedness, pharmacists are playing a very important role in helping people on their path to better health – whether it’s on the frontline or in management or consultant roles. Working for CVS Health feels like the opportunity to explore and work for many different companies – all under one roof. The opportunities are truly endless A pharmacist at CVS Health is a pharmacist with endless opportunities. Many graduating students will begin their career as a pharmacist at CVS Health – whether it’s in the retail pharmacies, at a specialty pharmacy or at one of our mail order facilities. The roles and responsibilities vary and colleagues have the opportunity to explore different workplace settings throughout their career In addition to the practicing pharmacist roles, many corporate departments across the organization are led by or include pharmacists on their teams. Some are more tradition than others. Pharmacy Operations, Store Operations, Regulatory, Legal and Government Affairs, Underwriting and Contracting, Clinical Operations, Marketing, Merchandising, Corporate Communications, Human Resources, and Government Services to name a few With the many business units at CVS Health, pharmacists can have a career that spans from ‘Cradle to Grave’, feeling like a new opportunity each time. Working in a retail store is very different than a management position, which is very different that working for our Omnicare or MinuteClinic divisions. Having a sound education, being open to new opportunities and willing to take risks is key to success in Pharmacy and CVS Health is certainly a company to help you get there CVS Health is a great place to start your career and a great place to end your career Many times, pharmacists are asked why they chose pharmacy as a career– and the answer is always the same – to have the opportunity to take care of patients. That’s the most rewarding part of the profession. Being a CVS pharmacist in the many 100+ different positions and roles that are available provides that gratification and send of accomplishment Opportunities are sometimes a clear fit for a pharmacist, and other times they require the individual to assume some risk and work in a white space area With all scenarios, the organization is ready to walk with you as you take the next step in your desired career path.   See omnystudio.com/listener for privacy information.

Building Your Pharmacy Career – Pharmacy Podcast Series part II Sponsored by CVS Health Careers:  Millions of times a day, pharmacists are helping people on their path to better health—from advising on prescriptions to helping manage chronic and specialty conditions. Because pharmacists are present in so many moments, big and small, they have an active, supportive role in shaping the future of health care. Today's interview is with CVS Health Careers Papatya Tankut, R.Ph. Vice President, Pharmacy Affairs at CVS Health.  Where my career began and how it advanced through the years I am a 1994 graduate of the University of Maryland, School of Pharmacy with a B.S. in Pharmacy I have been working for CVS Health (CVS Pharmacy) ever since I graduated from Pharmacy School – 23 years ago My career began as a pharmacist in the Washington Metro area, and soon transitioned to a pharmacy manager After four and a half years directly serving patients, I was promoted to a field management role, Manager, Professional and College Relations. In that role, I was responsible for recruiting and hiring pharmacists and interns for our stores in the Washington Metro and Central Pennsylvania markets – building relationships with the area schools of pharmacy and the professional associations. Five years into that position, I was approached to interview for the Director of Pharmacy Recruiting position, located in the corporate office in Woonsocket, RI. My responsibilities involved owning the recruitment strategy for the organization at a time when CVS was heavily focused on acquiring many large retail competitors (Eckerd, Savon/Osco, Longs) In 2005, having 1 year under my belt in the corporate office, I was approached to take on a newly created role of Vice President, Pharmacy Professional Services. This position encompassed many challenging facets of the professional side of pharmacy – recruitment of pharmacist and interns, clinical services, quality assurance and patient safety, regulatory compliance and professional practice standards. Since moving to the corporate office, I also had the unique opportunity of being media trained and serving as a spokesperson for key pharmacy issues affecting our business and industry At the end of 2013, after having spent my entire pharmacy career in Pharmacy Operations, I was asked to consider a position in Corporate Communications as the Vice President of Pharmacy Affairs, the role I hold today. This role initially began as responsibility for establishing and deepening the Company's relationships with non-profit, governmental and other health-based organizations to raise awareness of the many ways CVS Health is helping people on their path to better health. Today, it has continued to evolve into managing our company's Corporate Communications Public Affairs strategy through position CVS Health as a relevant leader in the health care landscape expanding our influence with the policymaker audience all with the intent of enhancing the company's visibility and marketplace. Finally, in August 2016 I also assumed the ownership and management of our Corporate Meetings and Events Department. As the profession of pharmacy and the landscape continues to evolve and change, the opportunities and career tracks for pharmacists have significantly progressed too More than a decade or so ago, it was customary for pharmacists to generally choose from 2 to 3 career tracks – community pharmacy, hospital pharmacy or continued education through residency programs. Today, a pharmacist's career path is endless. Many pharmacists take advantage of the traditional frontline pharmacist roles, while others have the ability to venture into field and areas of healthcare where a pharmacist role is important. Pharmacists are an integral part of the healthcare delivery system where their medication and drug expertise are critical, their ability to educate and influence around immunizations and opioids are imperative to public health and their presence in the community is paramount. With the years of training and preparedness, pharmacists are playing a very important role in helping people on their path to better health – whether it's on the frontline or in management or consultant roles. Working for CVS Health feels like the opportunity to explore and work for many different companies – all under one roof. The opportunities are truly endless A pharmacist at CVS Health is a pharmacist with endless opportunities. Many graduating students will begin their career as a pharmacist at CVS Health – whether it's in the retail pharmacies, at a specialty pharmacy or at one of our mail order facilities. The roles and responsibilities vary and colleagues have the opportunity to explore different workplace settings throughout their career In addition to the practicing pharmacist roles, many corporate departments across the organization are led by or include pharmacists on their teams. Some are more tradition than others. Pharmacy Operations, Store Operations, Regulatory, Legal and Government Affairs, Underwriting and Contracting, Clinical Operations, Marketing, Merchandising, Corporate Communications, Human Resources, and Government Services to name a few With the many business units at CVS Health, pharmacists can have a career that spans from ‘Cradle to Grave', feeling like a new opportunity each time. Working in a retail store is very different than a management position, which is very different that working for our Omnicare or MinuteClinic divisions. Having a sound education, being open to new opportunities and willing to take risks is key to success in Pharmacy and CVS Health is certainly a company to help you get there CVS Health is a great place to start your career and a great place to end your career Many times, pharmacists are asked why they chose pharmacy as a career– and the answer is always the same – to have the opportunity to take care of patients. That's the most rewarding part of the profession. Being a CVS pharmacist in the many 100+ different positions and roles that are available provides that gratification and send of accomplishment Opportunities are sometimes a clear fit for a pharmacist, and other times they require the individual to assume some risk and work in a white space area With all scenarios, the organization is ready to walk with you as you take the next step in your desired career path.   See omnystudio.com/listener for privacy information.

Recorded at Online Retailer 2017 in Sydney, here we chat with Michael Donath, Multichannel Manager, IKEA about creating a blueprint for delivering the omni-channel promise: - Build and use a single customer profile to ensure consistency across channels - Display real-time store-by-store inventory information on your webstore - Engage your customers with personalised marketing - How company culture impacts innovation and change Michael Donath leads IKEA’s multichannel transformation in Australia. Looking after expansion planning, new store formats, eCommerce, Web & Digital as well as Multichannel initiatives, Michael’s role will transform IKEA into a retailer that supports customers across all channels and provides a great shopping experience wherever and whenever a customer engages with IKEA. Michael has had broad experience in IKEA covering Logistics, Store Operations and Projects as well as a background in Manufacturing and Wholesale.

With 106 store locations, Performance Bicycle operates the largest bicycle retail chain in the United States. Finding good employees and training them to deliver a consistently high level of expertise is challenging even at a single-unit business. How does Performance implement hiring, onboarding, and continuing professional development for staff across all experience levels of their enterprise? We speak with Sam Felts, Director of Store Operations for Retail and Training and Gene Carleton, Spin Doctor Services Coordinator to learn what tools they utilize. Follow Performance Bicycle facebook.com/performancebike twitter.com/performancebike instagram.com/performancebike

In today’s podcast, brought to you by Ingersoll Tillage, we taken a closer look at Titan Machinery’s restructuring plans, which includes the closing of 14 stores in the first half of the year, the growing precision customer gap, an update on how Kubota’s acquisition of Great Plains is helping each company and Deere’s 1st quarter earnings.

Alex joined Pak Mail’s corporate management team in 1994 as Director of Store Operations, and he advanced to VP of Store Operations and International Development, to Executive VP to his current role now as CEO.

From 1987 to 1994 Alex was a top revenue-generating franchisee in Bloomington, IN. Upon joining Pak Mail's corporate management team in 1994, he started as Director of Store Operations and advanced to all the way up the ladder to his current role as CEO. Below are two free resources to IGNITE your Entrepreneurial journey!FreePodcastCourse.com: A free 15-day course that will teach you how to create, grow, and monetize YOUR Podcast!TheWebinarCourse.com: A free 10-day course that will teach you how to create and present Webinars that convert!

Alex joined Pak Mail's corporate management team in 1994 as Director of Store Operations, and he advanced to VP of Store Operations and International Development, to Executive VP to his current role now as CEO.

*Subscribe @ iTunes* This week the Season Pass goes behind the scenes of the extremely successful, award-winning, new phenomenal Disney Park land, Cars Land!!  Discussion on the operations and merchandise with Gary Maggetti (General Manager of Food & Beverage and Store Operations at Disney California Adventure), Food and Flo's V8 Cafe with Sean Layne (Head Area Chef of Cars Land), as well as conversations with Walt Disney Imagineers Kathy Mangum (Executive Vice President, Producer of WDI) and Tom Morris (Creative, Art Director of WDI).  Also, TSPP talks with animatronic guru Garner Holt (President of Garner Holt Productions).  HUGE Show on a HUGE inspiring attraction.  Recorded in Disney California Adventure and during the 2013 Thea Awards Gala & TEA Summit (April 2013).  Enjoy! Links: Disney California Adventure TEA Website Garner Holt Productions MicePod MiceChat Website Disneyland Hotel Season Pass Closing Song - Wheels by Enuff Z'nuff on iTunes  Check Out The Season Pass Podcast Website at: www.seasonpasspodcast.com The Season Pass is part of the MiceChat Podcasting Network Family at MicePod.com Follow Us On Twitter! - www.twitter.com/theseasonpass Like the TSPP Facebook page! - www.facebook.com/theseasonpass Contact us: doug@seasonpasspodcast.com   brent.young@seasonpasspodcast.com   Call the Hotline with Park Trip Reports, Podcast Comments, or Anything else you would like to announce. –1-916-248-5524   Thanks to each one of you for listening to the show.  Your support is extremely appreciated.   © 2013 Season Pass Podcast 

A look at how stores plan and operate, focussing on Waterstone's and Clarks.

Transcript -- A look at how stores plan and operate, focussing on Waterstone's and Clarks.

Transcript -- A look at how stores plan and operate, focussing on Waterstone's and Clarks.

A look at how stores plan and operate, focussing on Waterstone's and Clarks.

Andy Wilson, Executive Leader of the Ministry & Operations, FBC and Church at Pinnacle Hills, is responsible for day-to-day Ministry, Operations and Administration and serves as Second Chair to Dr. Ronnie Floyd. He is Board Chairman of Shiloh Christian School. Prior to joining FBC and CPH, Andy served as the Chief Executive Officer for The Soderquist Center for Leadership and Ethics where he successfully led the team through a time of growth and sharpened focus. Prior to his tenure with The Soderquist Center, Andy spent 25 years as an innovative leader at Wal-Mart Stores, Inc as Vice President and Officer of Store Operations, and as Vice President of People Division