Podcasts about retailer

Today, Samantha Conner kicks off a two-part Five Minute Friday series breaking down the lifeblood of every retail business: inventory. And to understand inventory, we're taking it all the way back to where it begins — trade shows and markets. In Part 1, Samantha uncovers the biggest 2026 trade show trends every retailer needs to know, whether you're selling apparel, home and gift, children's, western, or anything in between. With over 25 shows attended last year, The Boutique Hub team has a front-row seat to what's changing — and how you can plan smarter. You'll learn: Why there are more trade shows than ever and what that means for you The rise of niche markets and how they can serve your business How major shows are leveling up with education, activations, and immersive experiences What retailers should consider when deciding which shows to attend Why inspiration at market is becoming just as important as the product itself  

New York Times and USA Today best-selling author Donna VanLiere’s 18 books include The Christmas Shoes and The Christmas Blessing, which were adapted into movies starring Rob Lowe and Neil Patrick Harris. Donna has won a Retailer's Choice Award for Fiction, a Dove Award, a Silver Angel Award, two Audie Awards (seven nominations) for best inspirational fiction, and a Gold Medallion Book of the Year nomination, and she is an inductee in the Ohio Foundation of Independent Colleges Hall of Excellence. She has spoken at the prestigious Patricia Adams Lecture Series at Heidelberg University, Among Friends conferences, Women of Faith events, and Extraordinary Women conferences. Donna’s newest book, Looking for Christmas, is available now for pre-order, and she is currently finishing Looking for God, which will release in the spring of 2026. Discover more Christian podcasts at lifeaudio.com and inquire about advertising opportunities at lifeaudio.com/contact-us.

Welcome to EP30 of the Retail Media Therapy podcast with Viv Craske and Colin Lewis. Retail Media Therapy comes from Grace & Co - the marketing and commerce consultancy.In this episode:• Is Walmart really a retailer anymore and should your board stop thinking like a retailer?• We deep dive into the huge value of in store screens and how each screen location needs to be considered differently to give suppliers the best opportunities.• The latest from the Ascendant network event in London Hosted on Acast. See acast.com/privacy for more information.

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Season Five wraps with a heartfelt, honest conversation you don't want to miss. In this final episode of the year, I'm pulling back the curtain and sharing the real-life alignment shifts, boundaries, and mindset resets that shaped my 2025 - and how you can step confidently and intentionally into 2026. If you've ever felt out of sync with your business, overwhelmed by hustle culture, or unsure whether your decisions still match the life you want today… this episode will feel like a deep breath. Wendy talks openly about anxiety, intuition, "right-fit" clients, protecting your energy, and designing a business that actually supports your life - not the other way around. Grab a cozy drink, settle in, and get ready to reflect, recalibrate, and realign for the year ahead. Insights to Guide Your 2026 Planning Why your business can only grow as sustainably as you can The difference between chasing clients vs. attracting aligned ones Intuition whispers before it screams Why a full calendar isn't the goal – spaciousness is The power of boundaries as leadership How to identify fuels vs. drains in your business The importance of checking whether your business still aligns with who you are today Your Next Steps: Revisit your 2025 experiences: What felt aligned? What felt heavy? Review your client base: Who energizes you? Who doesn't? Set or reinforce boundaries that support your CEO role Explore deeper support if you're ready – whether that's joining the Level Up Mastermind, or finding coaching or community. Need help with your 2026 business planning? Grab my Best Year Ever standalone masterclass. It's available for free for Inner Circle members and for purchase from non-members. Members and non-members alike will meet with me live on Zoom on January 13th at 2pm ET.  A replay will be available for those who cannot make it live. Related podcasts we think you'll like:  Episode 136: Coffee Break Chats with Wendy: Annual Planning That Fills Your Life Buckets Episode 186: Choose Joy: Reframe Your Mindset and End Your Retail Year Happy Episode 197: A Monthly Debrief: A Simple Activity All Retail Shop Owners Should Be Doing About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select "Ratings and Reviews" and "Write a Review" and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

In der 342. Episode von Irgendwas mit Recht spricht Marc mit Christian Wensing, Volljurist und heute in leitender Position in der Rechtsabteilung von Douglas. Christian erzählt, wie er über ein Faible für Sprachen, einen juristischen Vater und erste vage Berufsüberlegungen zum Jurastudium in Münster gekommen ist, warum ihn wirtschaftsnahe Themen wie Kartell- und Gesellschaftsrecht fasziniert haben und wie Stationen im Bundeskartellamt, in Großkanzleien und in der Rechtsabteilung von Henkel seinen Wunsch nach internationaler Arbeit geprägt haben. Es geht darum, weshalb er den eher ungewöhnlichen Weg gewählt hat, den LLM erst nach dem zweiten Examen in London zu machen, welche Rolle Sprache und Netzwerke spielen. Wie bereitet sich ein europaweit tätiger Retailer mit Milliardenumsätzen auf ein Börsen-Listing vor? Was bedeutet eine umfassende Due Diligence aus Unternehmenssicht konkret und wie koordiniert man intern Datenräume, Fragenkataloge und externe Berater? Was unterscheidet die Perspektive eines Kanzlei-Anwalts von der eines Unternehmensjuristen, der auch die Integration von Zukäufen und die langfristige Entwicklung im Konzern begleitet? Wie fühlt es sich an, wenn Kapitalmarktrecht plötzlich zum täglichen Handwerkszeug wird, obwohl man ursprünglich aus dem Private-Equity- und M&A-Bereich kommt? Und welche Überlegungen sollten Studierende und Referendarinnen anstellen, wenn sie zwischen Großkanzlei, LLM, Promotion und Unternehmensjuristerei abwägen? Antworten auf diese und viele weitere Fragen erhaltet Ihr in dieser Folge von IMR. Viel Spaß!

How do you build a store customers love coming back to — not just for products, but for the feeling it gives them? Retailer and industry expert Ari Lowenstein, owner of Ari's Pantry in Dallas, returns to the show to share his signature framework: the seven non-traditional product categories that keep customers engaged, coming back often, and ultimately spending more.In this special Pro coaching call, Ari breaks down how these categories can double as your built-in social media plan, how they shape the customer experience, and why every retailer should be thinking beyond “plush, apparel, and gifts.” He also opens up about a major business disruption his flagship store recently faced — and the hard, eye-opening lessons around insurance, communication, and protecting hourly employees.This conversation is part of a special Pro-only coaching call, the type members usually access inside IndERA Pro. Want more deep-dive sessions like this? Use code HOLIDAY to save $503 on your yearly Pro membership. You'll get instant access to every 2025 replay and can start saving the dates for all 2026 coaching calls![3:18] The major building disaster that shut down Ari's store — and the insurance gaps all retailers need to know[10:15] How to prepare for unexpected business interruptions & protect your team[14:18] Ari's intro: his retail background, his stores, and how Ari's Pantry came to life[19:27] Category #1: The Staples — your foundation of customer trust[23:04] Category #2: The Daily Dose — the low-price, high-frequency items that keep customers coming back[23:47] Category #3: The Good Neighbor — products that make customers feel good through ethics, origin, or impact[26:14] Why storytelling and signage make or break these categories[28:41] How these seven categories instantly give you your social media content planJoin the Rooted in Retail Facebook Group to continue the conversation Join our newsletter for all the latest marketing news for retailers Show off your super fandom by getting your Rooted in Retail Merch!

This is the third episode of Retail Eye-Openers, a three-part podcast series produced in collaboration with Impulso. The series explores how data sharing and retailer partnerships drive sell-through and reduce overstock.In this conversation, Konrad Olsson speaks with Andreas Weitkamp, fifth-generation owner of Schnitzler in Münster, about what genuine partnership between brands and retailers looks like in practice. He explains how continuous dialogue, simple but consistent data sharing, and human presence in the store can transform performance — and why the real bottleneck is not access to data but taking action on it. The discussion also touches on values, longevity, and why a 133-year-old retailer is looking to AI not for hype, but for practical buying support.--Scandinavian MIND is a media platform and consultancy operating at the intersection of lifestyle industries and tech. Sign up for our newsletter:www.scandinavianmind.com/newslettersConnector Studiohttps://connectorstudio.io/ Hosted on Acast. See acast.com/privacy for more information.

There's an issue burning away at the moment, affecting thousands or tens of thousands of us that I don't think is getting anything like the attention it deserves. Three additional coloured sand products tested positive for asbestos contamination this week. Two on Monday, another on Thursday. Additional brands sold at discount shops around the country to add to the products already announced in the recall earlier this month. I'll put my cards on the table: our 8-year-old is at a school that has been affected by the recall. They tested and found traces of asbestos and a number of classrooms have been affected. Even though the testing found no traces of asbestos in the air, for at least the remainder of the year, the school has been thrown into a situation where they're trying to teach the same number of kids in far fewer classrooms. It means ad-hoc, cramped learning spaces. In two classrooms they're going to have to remove all the carpet, wall coverings, and soft furnishings. Other classrooms require professional deep-cleans. It's not clear if the work will be finished in time for term one next year and the clean-up is going to cost tens-of-thousands of dollars. But as we were informed in a letter home this week —surprise, surprise— no one wants to pay for it. The school's insurance won't cover it. The Ministry of Education won't cover it. Kmart, which in the school's case had sold the dangerous product, has directed them to the manufacturer in China. As it stands, the school is expecting to have to cover the cost of the clean-up. Money that should have been spent on educating children will not be repaid. How many New Zealand schools face a similar situation? All we know is that as of yesterday, nine schools or early learning centres had tested positive for asbestos. 129 were still waiting to confirm testing results, although the Ministry of Education says it's just a voluntary reporting system at the moment (which seems inadequate!), so the number could be higher. You can hardly blame the schools for the situation. They weren't negligent. It's not like they knowingly painted their classrooms with lead paint. They bought a children's product that should have been ideal for creative learning from reputable retailers with an entirely reasonable expectation that it would be safe. And now that this has been discovered, it's not like they can just ignore it. Schools that are testing are doing the right thing. Even if the risk is super low, what parent would allow their child to be taught in a classroom that was testing positive for asbestos? What teacher would teach in it? In my view it would be a great injustice if the schools that are doing the right thing in handling this crisis ended up significantly out of pocket. Surely under our consumer guarantee and product safety laws, retailers can't simply abdicate all responsibility and palm off the affected schools to distant manufacturers in China? And even if legally they can, then surely there is a moral responsibility to do the right thing. One obvious measure I think would help the affected schools is a collective legal effort, so they're not all fighting for redress or compensation in isolation. It's the sort of thing you'd reasonably expect the Ministry of Education to help with coordinating once testing results are confirmed everywhere. There's no telling where this whole thing will end up. But while at least their classrooms will be safe, if schools end up footing the bill for all the testing and clean-up of a product they reasonably trusted, at the end of the day it'll be our kids who pay the price. See omnystudio.com/listener for privacy information.

Duki Cvetkovic (Co-Founder & Chief Creative Officer) und Roberto Aufiero (Co-Founder & CEO) haben aus einer gemeinsamen Leidenschaft für Basketball, Sneaker und Streetwear eine europäische No-Go-To-Brand aufgebaut: BSTN. Im Gespräch mit Carsten Puschmann erzählen sie, wie aus Freundschaft eine langlebige Gründer-„Ehe“ wurde, warum Authentizität wichtiger ist als kurzfristige Skalierung und wie Retail, Community-Building und spektakuläres Storytelling die Marke international tragen. Wir reden über:

Day 1 Deal: Retailer Roundtable Interview Series for $17 http://prooftoproduct.com/bfdeals  ____________ Our biggest sale of the year is happening this week! 5 days. 5 Deals. ​ Each day brings an exclusive offer available for just 24 hours. Mon, Nov 24: Retailer Roundtable interview series for just $17! Tues, Nov 25: Paper Camp early access & extended payment plan! Wed, Nov 26: Production Planner & Profitability Calculator Bundle Thurs, Nov 27: Live Workshop: 3 Day Sales Campaign Fri, Nov 28: LABS Annual Membership with recurring discount! ALL WEEK: First 5 people to apply for the Advisory Board mastermind receive $6,000 off and a free 1-1 strategy session. Apply here: http://prooftoproduct.com/ab-application  Once the deal is gone, it's gone. Make sure to grab them before time runs out! http://prooftoproduct.com/bfdeals 

With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Ready for a truth bomb? Your business can only grow if you do.  In this episode of the Creative Shop Talk Podcast, I'm diving deep into what it really takes to step into the CEO identity your retail business needs in 2026 and beyond. From letting go of the "do-it-all shopkeeper" mindset to making braver, clearer decisions rooted in vision rather than fear, this episode is your invitation to level up. I'll share real stories of retailers who shifted their identity, embraced discomfort, built supportive systems, and created more profitable, life-friendly businesses proving that leadership growth isn't optional…it's transformational. Retail Leadership Strategies to Elevate Your Business How to shift from shopkeeper to CEO mindset The difference between operational decisions and visionary decisions The real impact of stepping into bigger, bolder thinking Why removing unprofitable tasks or categories can accelerate growth How identity work fuels better planning, profitability, and joy "You cannot plan a visionary year without first stepping into the identity of a visionary." Your Next Steps: Ask yourself and really think about this question: Who do I need to become next year? Take some time to journal through some of the other prompts in this episode. If you aren't an Inner Circle member, you can still plan alongside us for your Best Year Ever! Purchase the masterclass here and join us (members and non-members alike!) on January 16th at 12pm ET for a live Q+A. If you are looking for high-level support in your retail business, I'd love to see you inside my Level Up Mastermind. You can apply for the 2026 cohort here. This is where the magic happens, my friends.   Related podcasts we think you'll like:  Episode 178: 3 Top Success Mindset Musts for Retailer Owners Episode 183: Fine Tuning Your Retail Business Operations with Business Strategist Gwen Bortner Episode 285: Avoiding Retail Burnout: Closing Loops and Leaning In to Your People   About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select "Ratings and Reviews" and "Write a Review" and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

John has a conversation with Eric about Kowabunga Comics in Oconomowoc, Wisconsin and the decision to shutdown the Deep Discount Comics mail order service. Links: Kowabunga Comics website: http://kowabungacomics.com/ Email us at TheGuys@ComicBookPage.com Join the discussion on our forum at: http://forum.comicbookpage.com Join the Comic Book Page Slack channel: http://comicbookpage.com/cbp_slack_request.php This podcast episode originated on the […]

The owner of an EV dealership says the government's cut to the Clean Car Standard has stripped the scheme of its teeth. David Boot spoke to Corin Dann.

With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Is your business steering your life instead of the other way around?  In this episode, I'm reminding creative shop owners that thriving retail doesn't happen by accident – it's designed with purpose. As we wrap up the year and move forward into 2026, I'm sharing my "captain your own ship" approach to intentional business planning. Let me teach you how to stop drifting with the tides of the economy, staff changes, or trends, and start charting your course toward profit, joy, and freedom. Smart Retail Strategies to Design Your Best Year Yet: Learn how planning brings the future into the present so you can take control now. Learn how to shift from reacting to leading with clarity and purpose. Create a one-page plan that keeps your business focused and flexible. Embrace the CEO mindset every creative shop owner needs for the year ahead. "Hope is not a strategy. Clarity is." Your Next Steps: Reflect on what worked and what didn't this year. What are you super proud of? What wouldn't you do again? Grab my Design Your Best Year Ever Workshop to create your intentional 2026 plan. We will meet live on January 13th at 2pm ET for a Q+A. Anyone who purchased the stand-alone class and anyone in my Inner Circle or Level Up Mastermind (this masterclass is included in your membership) is invited to this live workshop! Related podcasts we think you'll like:  Episode 196: New Revenue Stream Ideas for Your Retail Business Episode 212: Pushing Through Business Blocks with Guest Expert Jane Bellante Episode 263: Why CEO Time Isn't Optional in Your Retail Business   About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select "Ratings and Reviews" and "Write a Review" and let me know what your favorite part of the podcast is. So grateful for you! Thank yo

https://stonemaiergames.com/webstore-vs-retailer-packaging-for-wingspan-promo-birds/

A car retailer in Auckland says the car-sales industry needs clearer rules and stability. The owner of Simon Lucas Mitsubishi spoke to Corin Dann.

#672 Ever wondered what it really takes to get your product off a folding table and onto the shelves of Walmart, Costco, or Target? In this episode, host Brien Gearin sits down with retail expert Jay Yung, founder of Evergreen Retail Solutions, to break down the real path from farmer's market tables to national store shelves. Jay shares how he went from running a surf shop in Hawaii to managing hundreds of millions in inventory at Walmart, and now uses that experience to help brands scale through smart pricing, packaging, supply chain strategy, and retail partnerships. From navigating buyer expectations to avoiding costly mistakes in inventory and margins, Jay explains what separates products that land big-box deals from those that quietly disappear. Whether you have a product in early development or you're already selling online, this episode is a masterclass in getting retail-ready and scaling responsibly! What we discuss with Jay: + From surf shop to Walmart + Inside Walmart's toy department + What retailers look for in products + Packaging as a sales driver + Avoiding costly inventory mistakes + How to spot a winning product + When to pursue big-box retailers + Why local markets matter first + Importance of margins and terms + Staying on-brand to scale Thank you, Jay! Check out Evergreen Retail Solutions at Evergreen-RS.com. Follow Jay on LinkedIn. To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. And follow us on: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Tik Tok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Youtube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Want to hear from more incredible entrepreneurs? Check out all of our interviews ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Learn more about your ad choices. Visit megaphone.fm/adchoices

How do you track your returns after a store remodel? In the off season, explore if remodel and remerchandising makes sense with Brian and Heather.Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues.Support the show

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 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Let's face it – most shop owners can sell naturally, but teaching your team to do the same without feeling "salesy" can often be tricky.  In this episode of the Creative Shop Talk Podcast, I'm sharing five easy, actionable prompts you can teach your staff to boost confidence, build genuine customer connections, and make sales feel natural (not pushy!). These simple, human-centered tools will help your team move from awkward to authentic – and you can start right now. Actionable Sales Strategies for Your Retail Team: 5 conversation starters to guide sales without pressuring your customers How to use demos and storytelling to connect with customers Why choice-based language makes buying easier The power of curiosity and gratitude in every sale How to create a culture of service, not sales scripts Your Next Steps: Teach the 5 conversation starters outlined in this episode to your team. Share this episode with them, even! Pick one of them and start using it today. Practice it on the sales floor. Share your results with me on Instagram! (I hope you are already following along @wendybatten.biz)  Related podcasts we think you'll like:  Episode 272: Unlocking Team Potential: Nurturing a Culture of Ownership Episode 208: Stacking Your Team with Guest Expert Shelli Warren Episode 84: 6 Tips to Amplify Your Team's Performance this Holiday    About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select "Ratings and Reviews" and "Write a Review" and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Gavin and Wade chat about all things CPG...some great discussion on Holiday/Seasonal buying, Retailer dos and don'ts, buyer etiquette and so much more. You don't want to miss this one!

The next evolution of digital retailing is here — AI discoverability.In this 360° LIVE session, David from Intice, Inc. shows how to test whether your dealership website is fully optimized for AI engines like ChatGPT, Google Gemini, and Claude.You'll see a real live test — searching ChatGPT for “lease specials in Augusta, GA” — and watch how optimized dealer sites like Jim Hudson Acura instantly appear in AI-powered search results.You'll also learn:✅ How AI “reads” your website code✅ What JSON-LD data makes you visible to ChatGPT and Google✅ How to check your page source for AI optimization✅ How to track ChatGPT referral traffic using UTM parameters✅ Why AI visibility is the next big SEO frontier for digital retailersIf your dealership's website isn't ready for AI, you're already behind.Learn the exact steps to make your site discoverable, clickable, and trackable by every AI engine that matters.#DigitalRetailer #AIOptimization #AutomotiveSEO #ChatGPT #GoogleGemini #AutomotiveMarketing #DealerWebsite #SEO #AIforDealers #DigitalRetailing #Intice360 #WebsiteOptimization #AIVisibility

DC K.O. hit the top of the October comic book sales charts. A comic retailer has been arrested for giving away a Grendel comic on Halloween. BOOM! Studios has grabbed the My Little Pony license from IDW.SUBSCRIBE ON RSS, APPLE, SPOTIFY, OR THE APP OF YOUR CHOICE. FOLLOW US ON BLUESKY, INSTAGRAM, TIKTOK, AND FACEBOOK. SUPPORT OUR SHOWS ON PATREON.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Michael is joined by three independent jewelers who share how they protect margins, create memorable offers, and keep teams sharp during the busiest weeks of the year. We discuss gold pricing, VIP outreach, gift guides, and why the week after Christmas can outsell Black Friday.Guests: Vincent Spilotro from Arezzo JewelersAnna Barnett from Barnett JewelersLee Elgin from Elgin's Fine JewelrySend us a text Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com

With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Are you feeling burnout creep in? Are you just plain tired of making all of the decisions? You're not alone. In this episode, I'm getting honest about burnout, decision fatigue, and what really causes that drained, frazzled feeling. (Hint: it's not just working too much!) Through my own recent experience, I'm sharing how leaning into trusted mentors and peers can reignite clarity, confidence, and momentum. I know you'll walk away inspired to simplify, close open loops, and stop overcomplicating your next steps. What You'll Learn About Burnout and Overwhelm in Retail: Why burnout often stems from indecision, not just overwork The power of leaning into the support of others instead of trying to "figure it out" alone How to fast-track decision-making by trusting mentors and peers The importance of investing in both mindset and skill-building at every stage Your Next Steps: What "open loops" from your to-do/results list can you close this week? Make a short list and carve out a small amount of time everyday to get them closed. Remember: You don't have to do it alone! You can do, delegate, delete, or defer.  If you are looking for a place for valuable support from your peers in retail, I'd love to see you inside my Level Up Mastermind.  We are a small group of retailers who are growing our businesses with trusted support, honest feedback, and the accountability that keeps burnout at bay. Apply now and take your next step toward light, confident leadership. Related podcasts we think you'll like:  Episode 185: Avoid Burnout with Guest Expert Dr. Ashley Margeson Episode 230: Takeaways from my Mastermind Retreat: Building Connections and Strong Businesses Episode 261: How to Stay Focused and Get Things Done   About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select "Ratings and Reviews" and "Write a Review" and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Mark and Pete, the Reverend and the Retailer tackle three stories that expose the strange priorities of our modern world — from comedy to catastrophe and cosmetic chaos. First, they salute the late Prunella Scales, Britain's beloved queen of sitcom wit, whose turn as Sybil Fawlty made her both feared and adored. Her death marks the passing of an age when women could be beautiful, brainy, and blisteringly funny all at once. Mark and Pete reflect on humour, holiness, and the grace of growing old with dignity. Next, they descend into the corporate turbulence of Boeing, now facing a five-billion-dollar penalty for missed deadlines and broken promises. What happens when engineering pride outruns integrity? Finally, they bare their teeth at Britain's booming black-market whitening trade, where peroxide-heavy gels are burning gums and blinding sense. The British Dental Association is appalled — and so are Mark and Pete. From laughter to litigation, the duo uncover the spiritual truth behind society's obsession with polish and performance. Whether in the cockpit, the boardroom, or the bathroom mirror, the message is clear: true faith outlasts false shine. Smart, sardonic, and spiritually charged — Mark and Pete find divine wisdom in the week's most ridiculous headlines.Become a supporter of this podcast: https://www.spreaker.com/podcast/mark-and-pete--1245374/support.Supporters get updates on new projects and hot takes on the latest news plus Mark and Pete Extra  in depth commentary episodes and Mark and Pete vs AI  comedy episodes. All right here in this podcast feed.  Thank you for your support, welcome to the community.

Link to episode page This week's Department of Know is hosted by Rich Stroffolino with guests Davi Ottenheimer, vp, digital trust and ethics, Inrupt, and Rob Teel, Field CTO, GigaOm Thanks to our show sponsor, ThreatLocker Imagine having the power to decide exactly what runs in your IT environment — and blocking everything else by default. That's what ThreatLocker delivers. As a zero-trust endpoint protection platform, ThreatLocker fills the gaps traditional solutions leave behind, giving your business stronger security and control. Don't just react to threats — stop them with ThreatLocker. All links and the video of this episode can be found on CISO Series.com

Bealls just made history.We are officially the first national retailer inthe U.S. to accept cryptocurrency at checkout - both in-store and online - through our partnership with Flexa, the global leader in digital asset payments.In this episode, Matt sits down with the Flexaleadership team to talk about what this moment really means,why the traditional payment system is outdated, and how blockchain-based commerce is about to reshape the global economy.They break down:·       Why the current payment system is expensive, inefficient, and built on 75-year-old tech·       How blockchain rails allow instant, secure, permissionless value transfer·       Why legislation like the Clarity Act and stablecoin frameworks are the turning point·       How tokenized real-world assets will shift how we store, spend, and think about money·       The role of AMP, Flexa's decentralized collateraltoken that guarantees merchant payments·       What's coming in 2025–2026 as adoption accelerates across retail, banking, and everyday lifeThis is not just about accepting crypto. This is aboutre-architecting the future of commerce.If you're a retailer, investor, builder, or anyone thinking aboutwhat comes next - this conversation matters.Interested in a Career at Bealls? –https://www.beallsinc.com/beallsinc/careers Follow Bealls Legacy on LinkedIn - https://www.linkedin.com/in/bealls-legacy/ Episode Timeline:00:00:00 - Introductions00:02:26 - The Flexa Team00:04:46 - What does the future of Commerce Look Like?00:11:00 - How do we evolve away from Banks?00:15:13 - Crypto Legislation00:18:11 - What's in store for 2026?00:25:26 - What accelerates us to the future?00:38:59 - Competitive Landscape00:47:14 - What's coming for Flexa?00:51:18 - AMP Coin01:05:38 - Following Flexa?01:06:14 - Closing#Bealls #Flexa #CryptoPayments #AMP #DigitalAssets #Blockchain#Stablecoins #Tokenization #FutureOfCommerce #CryptoAdoption #RetailInnovation#Web3 #Bitcoin #Ethereum #USDC #CryptoNews #FinancialInnovation#LimitlessPodcast #MattBeall

In this episode, Wendy Liebmann sits down with April Showers, the founder of Afro Unicorn®, a brand born from purpose, community, and the need for representation.  They discuss how April's personal passion and smart retail partnerships brought her vision to life.Highlights:How Afro Unicorn grew from T-shirts to Walmart shelves and national recognitionWhy purpose and community are central to building modern brands at retailThe role of retail partners like Walmart and CVS in nurturing new voicesLessons for retailers on inclusion, authenticity, and growthApril's lessons on staying true to your “why” Send us a textVisit our website for transcripts, links mentioned on this episodes, and video podcasts. Subscribe and rate us with your favorite podcast app!

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Sometimes simple things make the biggest impact - and in this episode, I'm proving it with a story about my “famous” frozen turkey stuffing. Confused yet? Don't be! If you are an independent retailer you are in the right place, I promise! This episode is for retailers who need a refreshing reminder that running a successful shop (and life!) doesn't have to be overcomplicated. The KISS method - Keep It Super Simple - isn't about cutting corners, it's about focusing your time and energy where it truly matters. Key Takeaways Regarding the KISS Method: Why simplicity fuels both joy and profitability in your business How overthinking creates burnout and decision fatigue Ways to apply the KISS method to your marketing, events, operations, and even your personal life Why “done is better than perfect” can be your best mantra this season Your Next Steps: Audit your to-do/results list this week. What can you simplify, delegate, or eliminate? Run it through the KISS filter—light, easy, and aligned with what matters most. Join us in the Retailer's Inner Circle today! You'll have access to my Operations and Marketing Playbook every month that is full of tools that will help you KISS in your indie retail business.  Related podcasts we think you'll like:  CST Holiday Podcast Playlist Episode 197: A Monthly Debrief: A Simple Activity All Retail Shop Owners Should Be Doing Episode 126: 10 Simple Ways to Level Up Your Shop About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank y

Rene Thomas Folse, JD, Ph.D. is the host for this edition which reports on the following news stories: Appellate Court Rejects WCAB View on Pro-Athlete Jurisdiction Law. Employer Has No Right to Arbitrate Headless PAGA Action. Clear and Unmistakable Evidence is Words in the Arbitration Agreement. LA Jury Awards $966M to Decedent's Family in J&J Talc Related Case. CDI Files Action Against Tesla For Insurance Business Practices. Retailer to Pay $1.3M for California Consumer Privacy Act Violations. Governor Newsom Vetoes the Proposed SIBTF Reform Law. Three Researchers (One in California) Awarded Nobel Prize in Medicine.

A successful collaboration between brands and retailers rely on a shared understanding of the importance of getting the fundamentals right. There is a lot of noise and upheaval in commerce today, but according to Brooke Chambers, Director of Growth & Strategy Merchandising at Kroger, the strongest relationships come when there is a shared understanding of the consumer's flywheel at that retailer. That fundamental insight becomes the north star for joint business planning, and brings clarity to the drive for growth.

  With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Ever stop mid-holiday hustle in your retail shop and think, “Why am I even doing this? Does this even matter?” This episode dives straight into that question. I'm sharing how meaningful connection - not just transactions - creates the kind of community and joy that keep both you and your customers coming back. You'll learn how to balance a strong back of house (all the CEO work I talk about!) and a remarkable front of house that keeps your customers coming back again and again. Some Highlights from this session: Why human connection is your shop's secret superpower How to blend “back of house” structure with “front of house” heart Ways to intentionally design remarkable in-store experiences and make your customers feel like they belong in your store Providing small, unexpected moments to your customers makes them feel seen and valued, building a truly memorable brand Your Next Steps: Grab your journal and put some thought into these questions: “Why does your shop exist? How does your business make people feel? Is it worthwhile and fulfilling to you?” Listen in to the Holiday Podcast Playlist to get yourself on the fast track to success in every aspect of your retail business this holiday season. Check out these book recommendations: The Art of Gathering by Priya Parker and Unreasonable Hospitality by Will Guidara. Get an application in for my Level Up Mastermind. On top of high touch coaching with me, you'll meet retailers from all over the world doing really awesome things. Plus, we are planning a meet-up again this year in my tiny fishing village. :)  Related podcasts we think you'll like:  CST Holiday Podcast Playlist About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

How did a family business with zero commissioned sales explode into a $70M regional powerhouse? The culture secret that's changing mattress retail…What if everything you thought about retail sales was wrong? In this episode, Mark Kinsley sits down with Michael Fiacco, the second-generation owner who transformed Old Brick Furniture from a local legacy into a 2023 Retailer of the Year, now with 11 stores across upstate New York and New England. Discover why Michael refuses to pay commission, never runs “sales” (except for his secret 6-hour event), and bets big on a team-first culture—even when industry veterans said it would never work.If you've ever wondered how to get employees truly invested, why “lowest price, always” builds fierce customer loyalty, or how to launch into new markets without losing your core values, this episode is for you. Michael reveals how his unique approach to service, culture, and real estate (plus a few laundromats and a recruiting firm!) drives both rapid growth and work-life balance—for his team and his family.Industry pros and sleep enthusiasts alike will hear actionable strategies about:- Driving word-of-mouth through legendary service (not expensive ads)- Creating a team culture that eliminates high-pressure tactics- Why real estate is the “unfair advantage” fueling expansion- The hidden power of in-stock mattresses for immediate sales- How to survive market downturns without discounting your brandStay tuned for insights that challenge conventional wisdom and could change how you think about selling sleep.Timestamps:- 00:56 – The “No Commission, Team Culture” Advantage Revealed- 03:39 – Why Service Trumps Advertising (and Pays Off More)- 07:16 – Real Talk: How Team Bonuses Actually Work- 09:33 – The Work-Life Revolution for Salespeople- 12:42 – From Mom's Consignment Shop to $70M Retailer- 15:07 – How Real Estate Became Michael's Secret Weapon- 19:20 – The Mattress Business: 23% of Sales, 100% Strategy- 22:22 – Why Inventory Speed Wins Mattress Customers- 24:43 – Old Brick's No-Sale, No-Gimmick Marketing Playbook- 26:41 – The Rochester Experiment: Opening Store #11- 33:24 – The Little “Warehouse” Detail That Changed EverythingConnect with The FAM Podcast:

In this special episode of Retailer Tech Tips from Groceryshop 2025, Theo Schweitz, CEO of Drive Wheel and Top Retail Expert, sits down with Rakesh Thaploo, Sr. Partner at Kyndryl, to explore the next era of grocery retail transformation. Together, they discuss how modern grocers are leveraging AI, analytics, and digital store technologies to reduce shrink, boost margins, and deliver richer customer experiences. From the evolution of in-store engagement to the rise of connected data ecosystems, this episode offers practical insights into how retailers can modernize operations while staying true to their consumers.

The NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns, and best practices regarding lithium-ion batteries and e-mobility devices safety, standards, and compliance.Listen to this week's episode of Bicycle Retail Radio, our most recent E-Bike Safety & Standards Panel.Support the show

In this festive and strategy-packed episode, Lisa Duck and co-host Susan Larimer share practical, creative, and collaborative ways for direct sellers to prepare for the holiday season. From organizing your Q4 calendar to running customer appreciation events, this episode is your go-to guide for maximizing joy and sales while minimizing stress. Listeners will learn how to plan promotions, create engaging events like The Holiday Express and Shop from Gnome, and add value through holiday content ideas such as “Countdown to Christmas” reels, easy gift guides, and personalized touches for loyal customers.

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.  Are you ready for more profits this holiday season? I'm hosting a FREE 60 minute Holiday Profits Workshop on October 20 at 1pm EST. Yes, you read that right - it's free! Get yourself registered HERE. In This Episode: Have you ever wondered what sitting in on a coaching call with me would be like? Are you curious about the Inner Circle? Well you tuned in to the right podcast today, my friends. In this episode, which is directly from a recent coaching call inside my Retailers Inner Circle program, I'm answering 10 questions/sharing takeaways from real retailers inside my Retailer's Inner Circle. We call it 10 in 10 because the idea is I'm answering 10 questions in 10 minutes. But, yes, this episode is a little longer than that. ;) What you're getting today are quick, practical tips and inspiration for your busiest season yet. From vendor events to pricing for profit, money dates, and mindset shifts, this session will get you thinking (and acting!) like a true CEO - just in time for the holidays. Some Highlights from this session: How to run “Meet the Maker” events that boost sales and visibility The money date habit every successful retailer swears by Why being “nicely priced” can destroy your profits How the mere exposure effect can skyrocket your in-store sales A mindset shift to stretch yourself beyond “fine” into fantastic Your Next Steps: Take action by planning how you will review your financials at your next CEO date. Join the Retailer's Inner Circle to be part of these 10 in 10 sessions every Friday in October and more! (Replays are also available!) Grab your spot in the Free Holiday Profits Workshop on October 20th and finish the year strong. Related podcasts we think you'll like:  Episode 89: Money Talk & Mindset with Profits First Coach April Stroink Episode 263: Why CEO Time Isn't Optional in Your Retail Business Episode 268: Awesome Isn't Accidental: Raise the Retail Standards in Your Shop About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

In this episode of Leaning In, host Terry Montesi sits down with Conor Flynn, CEO of Kimco Realty, for an in-depth discussion about the evolution of retail real estate, the future of mixed-use development, and the trends shaping consumer behavior. Conor shares lessons from his two decades at Kimco, detailing the company's strategic shift toward grocery-anchored shopping centers, its multifamily expansion efforts, and the advantages of scale in today's REIT landscape. The conversation also explores how technology, capital markets, and macroeconomic uncertainty are influencing decisions across the retail and development sectors.They discuss:• Lessons learned from a career built within Kimco Realty• How grocery-anchored centers became the foundation of Kimco's portfolio• The company's multifamily strategy and use of joint venture partnerships• Navigating today's capital markets and managing risk amid uncertainty• Emerging retail trends, from off-price and grocery to health and wellness• How technology and consumer behavior will shape the next generation of shopping centersLinks: Trademark PropertyTerry on LinkedInKimco RealtyConor on LinkedInTopics: (00:00:00) - Intro(00:01:13) - Connor Flynn's journey at Kimco(00:04:09) - Lessons learned in real estate(00:07:44) - Kimco's strategic position and mission(00:15:03) - Multifamily expansion and redevelopment(00:18:07) - Navigating economic uncertainty(00:26:10) - Building for a 300 spread(00:26:30) - Navigating uncertainty in development(00:27:50) - Institutional partnerships and success stories(00:29:29) - Retailer categories and trends(00:30:51) - Grocery anchors and leasing strategies(00:39:04) - National vs. local tenants(00:40:42) - Future of retail real estate(00:45:13) - Advice for young professionals(00:46:57) - Conclusion and final thoughts

To Subscribe to DTC Newsletter - https://dtcnews.link/signupAngus Rittenburg, cofounder of WYNK, didn't start with a brand. He started with a problem: how do you legally and profitably distribute THC beverages in the fragmented U.S. cannabis market?In this episode of the DTC Podcast, we unpack how WYNK solved that problem through mechanical engineering, regulatory foresight, and operational creativity—from mobile production trailers to in-state dosing machines to navigating Meta ad bans.Try WYNK: https://drinkwynk.shopWhat you'll learn:- Why mobile canning systems gave WYNK early market access- How hemp-derived THC opened retail and liquor store distribution- Ad strategies for cannabis brands under platform restrictions- Connecting QR-based sampling to retail conversion- DTC learnings that fueled retail expansionKey Topics:- Engineering compliance into your ops- THC vs Alcohol margins- Retailer education + event-based marketing- What Big Alcohol thinks about THC drinks- What success looks like in a future where alcohol and THC share shelves#DTC #Ecommerce #CPG #BeverageIndustry #AlcoholAlternative #BetterForYou #LowDose #Seltzer #RetailDistribution #Wholesale #GoToMarket #GrowthStrategy #DigitalAdvertising #FirstPartyData #EmailMarketing #RetailMedia #Rebates #FieldMarketing #BrandBuilding #FounderStory #EngineeringLeadership0:00 — Introduction 00:51 — Tesla → THC & the Origin of Wink 03:15 — The 53-ft Mobile Canning Line 10:30 — Minnesota Unlocks Hemp-THC Distribution 14:52 — Why Beverages ‘Feel' Like Beer 25:24 — The Age-Gate Ad Workaround 33:34 — The $13.5B OpportunitySubscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video

On today's episode, we're doing a recap of the big news items from New York Comic Con's retailer day, including the end of the Ultimate Universe, and much more.SUBSCRIBE ON RSS, APPLE, SPOTIFY, OR THE APP OF YOUR CHOICE. FOLLOW US ON BLUESKY, INSTAGRAM, TIKTOK, AND FACEBOOK. SUPPORT OUR SHOWS ON PATREON.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

In this episode of Bicycle Retail Radio, we sit down with Chad Smith, Vice President of HLC US, and Patrick McGinnis, CEO of HLC, one of the bike industry's leading distributors.We explore how HLC is evolving in a rapidly changing market, from inventory strategies to simplification to data-driven partnerships, and how keeping retailers at the center of their mission informs these decisions. With a focus on wins, lessons, and opportunities, this conversation delivers practical takeaways for every shop looking to thrive in challenging times.Support the show

In this episode of Supply Chain Now, Scott Luton welcomes Angie Jula, Director of Product Management, and Matt Brolsma, Sr. Manager of Product Marketing at SPS Commerce, to discuss how AI and automation are transforming retail supply chains. Angie draws on more than a decade in product leadership, while Matt brings cross-functional expertise from both supplier and buyer perspectives. Together, they share how retailers can transform clean, connected data into actionable insights that enhance demand forecasting, supplier collaboration, and pricing strategy, all while reducing manual work that slows down their teams.From tackling organizational silos with cross-functional dashboards to equipping executives with real-time visibility, Angie and Matt emphasize why AI is no longer optional; it's a strategic imperative. They highlight case studies on supplier scorecarding, automation-driven fill rates, and proactive exception management, showing how early adopters are gaining competitive advantages in resilience, agility, and customer loyalty. This discussion is a roadmap for retailers navigating tariffs, disruptions, and the rising expectations of today's consumers.Jump into the conversation:(00:00) Intro(02:46) Warm-up stories: golf and DJing(05:36) Professional journeys and SPS Commerce background(07:31) How AI is reshaping retail supply chains(09:16) Barriers to AI adoption and implementation gaps(12:22) Retailer priorities in today's uncertain market(14:56) Why many retailers still manage suppliers manually(18:38) How AI is transforming supplier management(29:50) Breaking down silos with cross-functional understanding(31:20) SPS Commerce's role in enabling retail automation(33:53) Moving from reactive to proactive supplier management(37:10) How automation impacts team productivity(39:59) AI-driven strategic decision making in the C-Suite(44:48) Performance metrics as a competitive advantage(51:20) Practical advice for starting the automation journey(55:16) The billion-dollar question: key takeawaysAdditional Links & Resources:Connect with Angie Jula: https://www.linkedin.com/in/angie-jula-9aa59258/Connect with Matthew Brolsma: https://www.linkedin.com/in/matthewbrolsma/ Learn more about SPS Commerce: https://www.spscommerce.com/ Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit:

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.  In This Episode: The holidays are coming fast, but with the right plan, chaos doesn't have to be part of your story. In this episode of the Creative Shop Talk Podcast, I'm recapping the biggest takeaways from our recent Holiday Prep Coaching Week inside the Retailer's Inner Circle. With just 86 days left in the year, now's the time to get intentional, prepare, and create a season of profit and joy instead of stress and chaos. Key Takeaways: Holiday chaos is optional (and how to avoid it) The importance of defining your version of success beyond sales How to let your customers guide your calendar and promotions Simple ways to remove bottlenecks and streamline your season Why profit and hospitality matter more than constant discounts Your Next Steps: Download the Holiday Success Guide now! It's available for free to members of the Inner Circle and for a low price for non-members. For $97, you can rewatch the modules year after year. I'd love to hear what success means to you as it relates to the holiday season. When January 1, 2026 comes and you are ringing in a new year, what metrics will you use to rate your success in 2025? Jump in my DMs on Instagram and let's chat! Related podcasts we think you'll like:  Episode 182: Fresh Ways to Wow & Delight Your Customers This Holiday Season Episode 184: Holiday Sales Tips From Seasoned Shop Owners Episode 234: Simple Shifts to Boost Your Bottom Line This Holiday Season Episode 277: How to Debrief Your Events Like a Pro: The Retailer's Checklist   About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   This is where your podcast html will now go Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.  In This Episode: The holidays aren't just about surviving Q4 - they're about setting yourself up for success in the year ahead. In this episode of the Creative Shop Talk Podcast, I'm sharing practical strategies to “future-proof” your retail business. From experimenting with new revenue streams to delighting first-time customers, I'll teach you how to use the busiest season as a launchpad for a thriving 2026. Key Takeaways: How to use Q4 momentum as a springboard into the new year (peak-end rule) Ideas for testing new product lines, partnerships, or experiences Why “wow and delight” moments keep customers coming back (you want to be memorable!) Simple strategies for January sales so your revenue doesn't collapse after the holidays Smart ways to leverage data and technology (without losing your personal voice/touch) Your Next Steps: Download the Holiday Success Guide now! Grab my stand alone Sales Accelerator course. Revisit your Q4 strategy, and choose one experimental new revenue stream to implement this season. Related podcasts we think you'll like:  Episode 278: Behind the Counter with Megan Macdonald: How She Built a Profitable Two-Location Shop and Gained Her Freedom Episode 231: 3 Simple Retail Marketing Levers to Increase Your Holiday Sales Episode 179: Retailer Success Series: Jess Gebauer, on Using Unique Marketing and Sales Strategies About your host, Wendy Batten In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG  All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Send us a textIn this episode of Bicycle Retail Radio, we welcome back Stephen “Phunky” Proffitt, Technical Account Manager at Bosch eBike Systems. Stephen shares what's new in the 2025 Bosch Dealer Training Tour, including in-person and virtual options designed to certify shop staff and introduce fresh curriculum.We explore how training helps shops tackle service challenges and prepare for the future of ebike retail and repair.View all Dealer Training Tour dates.Support the show

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/    In This Episode: Two types of shop owners are shaping the future of retail, and knowing which one you are could change everything. In this episode of Creative Shop Talk, I'm diving into the two distinct types of retail shop owners I've been noticing and I'm challenging you to decide which one you are. Drawing from my recent trip to Texas, coaching sessions, and mastermind conversations, I'll share the patterns I'm seeing and some other takeaways from my recent coaching sessions and travels that I think will be helpful to you and your business growth. Key Takeaways: The two types of retail shop owners and how to identify where you land Why resisting change can hold your business back The role of margin and white space in fueling creativity How consistency builds trust without causing stagnation Why confidence is built through small, actionable steps “Don't confuse consistency with sameness.” -Wendy Batten Your Next Steps: Reflect honestly: Which shop owner type describes you best? Build margin: Create time for reflection and creative space in your week. Take one step: Pick a small, doable action that builds confidence. Seek community (with me!): Surround yourself with growth-minded peers. Explore the possibilities in the Retailer's Inner Circle or Level Up Mastermind for deeper support! Related podcasts we think you'll like:  Episode 169: 5 Easy Ways to Improve Your Profit Margins (and Why You Should!) Episode 191: Retail Growth Through Small Steps Episode 234: Simple Shifts to Boost Your Bottom Line This Holiday Season About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank yo

When Maryland legalized recreational cannabis in July 2023, most dispensaries assumed success was automatic. Dispensary owner Hope Wiseman knew better, leaning into proactive strategies to satisfy demand and scale sustainably. In today's case study, we examine how in a span of just 12 months, Hope tripled Mary & Main's revenue and foot traffic. Hope used data to optimize staffing for peak hours, streamline product mix, and even alter her floor design to improve checkout flow and create a speedy, seamless customer experience. Thank you to our sponsor: Create a cohesive brand in 30 days using the WorkPlay Method. The #1 done-for-you branding solution! Use code 'CEO' when you apply: https://www.theworkplaymethod.com/schedule Connect with Hope: https://maryandmain.com https://www.legalandlicensed.com https://www.linkedin.com/in/hopewiseman IG: @iamhopesodope⁠ Listen to Amanda's episode about themed digital events: https://link.chtbl.com/_bv6RqnW Iconic business leaders all have their own unique genius. Take this quick 10 question quiz to uncover your specific CEO style advantage: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cubicletoceo.co/quiz⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ If you enjoyed today's episode, please: Post a screenshot & key takeaway on your IG story and tag me ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@missellenyin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@cubicletoce⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠o so we can repost you. Leave a positive review or rating at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.ratethispodcast.com/cubicletoceo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Subscribe for new episodes every Monday. Learn more about your ad choices. Visit megaphone.fm/adchoices

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Ever feel like your shop is running you instead of the other way around? You're not alone, and today's guest proves there's a better way. In this inspiring episode of the Creative Shop Talk Podcast, I'm welcoming Level Up Mastermind member Megan Macdonald, founder of Sandwick Bay Candles. Megan joins me all the way from a small island in Scotland. She's sharing her journey from making candles at her kitchen table to running a thriving retail and wholesale business with multiple revenue streams, including a coffee bar and subscription boxes. You'll hear how Megan unshackled herself from feeling tied down to her shop, built a strong team culture, and created the freedom to travel while still growing her business. Her story is a powerful reminder that with the right systems and mindset, you can build a profitable business that supports your dream life. Key Takeaways from This Conversation:   Building multiple revenue streams to fuel growth Creating freedom with strong systems and team trust Embracing scary but necessary growth decisions Balancing life, travel, and business without burnout Your Next Steps: 1. Reflect: What part of your business feels like it's tying you down? 2. Act: Identify one system or process you can delegate this week. 3. Dream: Ask yourself, “What needs to be true for me to step into my next level?” 4. Join us: Want to hang with like-minded shop owners from all over the world like Megan? The wait-list for the Level Up Mastermind is open! Add your name to the list today. Related podcasts we think you'll like:  Episode 126: 10 Simple Ways to Level Up Your Shop Episode 219: Retailer Success Series: Behind the Counter with Inner Circle Member Jeanne Terrill Episode 239: Behind the Counter: Building the Business You Wish Existed with Jasmine McCue   About Megan and Sandwick Bay Candles Megan started Sandwick Bay Candles as a side hustle while on leave from her Occupational Therapy career when her youngest child was little. During her leave, her passion for candlemaking grew and so did the business. During the lockdown in 2020, business exploded for Megan, causing her to move her small workshop (which started at the kitchen table!) to a lifestyle shop in Stornoway, Scotland. Today, Sandwick Bay Candles is anticipating the opening of a second store and stocking candles at many other small businesses in the area.    Megan is a member of the Level Up Mastermind and the Retailer's Inner Circle.   You can follow along with Megan here:  Instagram | Facebook | Website About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably, with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

What is Nordstrom's number-one goal? If you're a Nordstrom employee you'd better know the answer, because it's pretty much the first thing that we ask at every state-of-the-company meeting. Invariably when we single out our newer crew members we'll get a mixed bag of pretty good answers. But the truth is, there is only one answer—which is to improve customer service. And it's that word "improve" that we're really focusing in on today. Customer service is our single most important characteristic and the foundation of our whole reputation. But here's the rub: with that shining reputation comes incredibly high expectations. Expectations that rest on the shoulders of each and every person that works at our company, from our salespeople to our store managers, from regional managers all the way up to our executive team. And though we do get a lot of really great feedback about our people stepping up and making somebody's day, we also get our fair share of negative remarks. Times when we've fallen short. When the customer experience doesn't live up to our reputation and the customer's expectations. And yet, it's in those failures—the imperfect moments—that we often find the most meaningful lessons. In this episode we're joined by a series of Nordstrom leaders who know full well the critical importance of continuously reigniting these conversations around our service culture. You'll hear from Co-CEO Erik Nordstrom and Chief Merchandising Officer Jamie Nordstrom, as well as three store managers: Brandon Gross, Stephany Pierce and Ted Reed. You'll also hear from our Vice President General Manager in charge of Nordstrom New York, Chris Wanlass. Listen in to their stories of missteps and mistakes, of moments when our service wasn't exactly what it should have been, and how those moments became turning points and reminders that humility is not at all a weakness, but our greatest strength. Thanks for tuning in to episode 95. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.