Podcasts about retailer

  With host retail coach Wendy Batten  https://wendybatten.com/158/   Isn't it flattering and exciting when customers make a day around visiting your shop!? Doesn't it make you a little teary when people make visiting your shop a special event!? Today we're talking about how to build that business that attracts all of the customers for all the right reasons. It's time to widen the net and become THE destination shop! We have the opportunity to not just sell things, but truly create an experience for people and make them feel something. And this should be at the top of your list, and in order to make it happen, you have to know your ideal customer. We discuss so many ideas in this episode on HOW you can get your customers excited to come in and experience your shop. Whether you own a bookstore, a vintage shop, a home decor store, a jewelry store, or a paint store - we've got you covered. So, are you asking yourself the following questions…? *What is something your ideal customer would love? *What is it that your customers don't love? *Are you building a community? *Are you creating an EXPERIENCE? Overall, it's all about trust, community, being 100% yourself, and intentional planning. None of this happens by accident. Let's dive in and not just focus on our great inventory, but focus on expanding our customer footprint and becoming the beautiful business and attraction you were meant to be. Let's keep our shops enjoyable not only for our customers, but for us as well! Related podcasts we think you'll like:  Episode 156: 6 Proven Ways to Improve Your Shop's Merchandising Episode 143: How to Plan and Host Successful Events in Your Shop Episode 107: Turn Browsers into Buyers About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Wendy's FREE Resources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review in iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

 With host retail coach Wendy Batten   https://wendybatten.com/157/   I'm so excited to introduce you to Jeff Lee! We have been working together for quite some time and Jeff has such an incredible story that I think will be really helpful to you.   Jeff calls himself an accidental entrepreneur like so many of us do. He started painting furniture and quickly turned into a gift shop, purchasing wholesale products. His growth journey from booth space to 7000 sq feet and running a profitable retail business has not always been linear.    Jeff has seen the highs and the lows of business and gotten through it by putting on his CEO hat, digging in and doing the work. One thing Jeff will share with us is how he's made hard decisions about product lines, branding, etc…including truly listening to what his customers want.    Jeff will also share how he's turned his shop into a local destination shop. From merchandising, product lines, the smell of his store, the lighting, the layout, the conversations - Jeff has mastered the FEEL of his store to bring in more customers again and again.    I know that when you listen to Jeff's journey and understand his mindset - you will gain so many takeaways!    In retail, it's always: Start. Grow. Shift. Grow. Learn. Grow. Rinse. Repeat. Related podcasts we think you'll like:  Episode 88: Retail Success Series: Making Pivotal (and scary) CEO Decisions with Retailer Melanie Kolb Episode 87: Retail Success Series: The Journey to CEO Level Confidence with Stacey Allgood Episode 39: Retailer Success Series: How Jill Went from Hobbyist to Creative CEO About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Wendy's FREE Resources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review in iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

In the last five years, retail care has grown 200%, giving patients a more accessible and affordable pathway to preventive primary care outside of the traditional practice model. Is specialty care the next frontier for retail medicine? Network Eye CEO Jeremy Kirsch and Executive Chairman Steven Wisch join Justin to discuss how their company is using AI to bring ophthalmology into the retail setting, make diagnosis faster and less expensive, and blaze trails for other specialties in the retail care space. Justin, Jeremy, and Steven examine how retail care and AI can get higher-risk patients into the care continuum earlier and keep them out of the emergency room. They also explore the mutual benefits of partnerships between medical specialists and retailers, the role of retail care under the transition toward value-based care, and why the retail model ultimately elevates—not replaces—private practices.To learn more about Definitive Healthcare, please visit us at definitivehc.com.

Grace Sharkey describes different ways that generative AI can be used by retailers to give them a competitive edge and, in the long run, make the barrier of entry even smaller for fashionistas.Follow the Point of Sale PodcastOther FreightWaves Shows

The Google IO Conference kicks off at the top of the hour, we're live in Mountain View CA for the headlines. Evercore ISI putting out a tactical bull and a tactical bear call ahead of earnings. We dig into both names with analyst Greg Melich. Plus, Kindbody is #43 on the Disruptor 50 list this year. The company's founder joins Kelly to discuss the big business of babies. 

If Expo West and Whole Foods had a baby, it might look something like Pop Up Grocer. A non-traditional retailer in which brand discovery, not sales, is paramount, Pop Up Grocer is the brainchild of veteran CPG marketing executive Emily Schildt. Founded in 2019, the company has built nine limited-run stores in cities across the U.S., each designed to showcase trendy natural and organic brands, particularly those with limited retail distribution or sold primarily direct-to-consumer.  In March, Pop Up Grocer opened its first permanent location in New York City's Soho neighborhood. The flagship store features a selection of 130 emerging brands that will be rotated on a quarterly basis. The shop also serves as a homebase for Pop Up Grocer, which will continue to open new short-term stores. In this episode, Schildt spoke about the inspiration behind Pop Up Grocer, its role as an “influencer retailer” and advertiser-first business model, how the company evaluates brand performance and why you might be surprised by its curation strategy.   Show notes: 0:44: Emily Schildt, Founder & CEO, Pop-Up Grocer – Taste Radio editor Ray Latif met with Schildt at Pop Up Grocer in Manhattan where she spoke about her work-life balance (or lack thereof) in the weeks leading up to the store's opening, how her experience at Chobani provided her with a foundation for a career in CPG and how consulting with early-stage entrepreneurs gave way to the lightbulb moment for a pop up retail concept. She also discussed how Pop Up Grocer's first store proved her thesis about a lack of retail opportunity for small and emerging brands, why she describes the stores as “showcases, first and foremost,” how the company tracks consumer engagement and the selection criteria for adding brands to its shelves. Later, she explained Pop Up Grocer's influence on major chain retail buyers, how she views and incorporates trends into its business strategy, the retailer's aesthetic and target consumer, and plans for new short-term and permanent locations. Brands in this episode: Chobani, Lavva, Kind Snacks

This episode's guest is Jenny Moore, Co- Owner Manager of Moore's Bike Shop located in Hattiesburg, MS. Listen in and learn about the family business, serving generations in the community, the power of the test track, welcoming all cyclists into the shop, and the overall joy of a job done top notch. Support the show

https://wendybatten.com/156/ With host retail coach Wendy Batten   In this episode of The Creative Shop Talk Podcast, I'm sharing six essential merchandising tips for small independent shop owners. These tips aim to attract customers and encourage sales and loyalty, making your business strong and healthy. Good merchandising can increase your sales with both new arrivals but also slower moving items. By following these tips, you'll be better positioned to welcome, engage, and increase sales from merchandising in your shop right now!  I encourage you to implement the following tips by this weekend and report back on how it helped your sales. Offering repeat exposure on select items can maximize sales using cross-merchandising or multiple merchandising. Consistent signage throughout the space can effectively communicate with customers. Point out best sellers, locally made goods, quotes, etc. Maximize the POS area with store information and inventory to increase sales. Advertise return policy in a fun way, post upcoming events, merchandise grab-and-go goods Identify your ideal customers and merchandise the store accordingly. Have unscalable conversations to figure out pain points for customers Offering how-to-tips within your displays can engage customers and encourage them to spend more money. Utilize QR codes and tip sheets Make use of prime real estate spots in the store to enhance the overall store merchandising experience. Maximize the best spots for high return items   For additional support, join me and my fab retailers inside the Retailer's Inner Circle for full access to my 5 Day Merchandising Series Masterclass, the Ideal Customer Workshop, and my signature course: Retail Made Simple. This episode is sponsored by:  H+H Americas Join me at the h+h americas trade show if you are in the creative or craft business.  Here are the details: h+h americas trade show Donald E. Stephens Convention & Conference Center in Rosemont Chicago, IL Dates: June 21-23, 2023 (Masterclasses start on June 20) https://www.hh-americas.com/ Tickets on sale: March 15, 2023, use promo code CST23 to get free access to the exhibit floor   I'll be hosting sessions on Hobby Mindset to CEO and How to Throw an Amazing Workshop/Event in your retail shop.   Related podcasts we think you'll like:  Episode 55: Unscalable Conversations – A Free, Simple and Powerful Marketing Tool To Use Episode 58: 3 Simple Sales Metrics Retailers Need to Measure for Better Sales Episode 144: How to Create a Customer Journey Map About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Wendy's FREE Resources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review in iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Why You Should Attend the NBDA Retailer SummitSupport the show

Another big box retailer is closing its downtown San Francisco location. Office Depot's 33 Third Street store is permanently closing, according to signs recently posted at the building, and first reported by the San Francisco Business Times. It's unclear when the store will close, and management declined SFGATE's request for comment. The store is located on the ground floor of an eight-story parking garage owned by the Hearst Corporation (SFGATE is also owned by Hearst). The building also contains a California Pizza Kitchen. Developer JMA Ventures submitted plans in 2020 to turn the parking garage where Office Depot is housed into a mixed-use high-rise, but the project appears to have lost momentum, according to the Business Times. Support the showSign Up For Exclusive Episodes At: https://reasonabletv.com/LIKE & SUBSCRIBE for new videos every day. https://www.youtube.com/c/NewsForReasonablePeople

DeAnna McIntosh is a business strategist and retail consultant at Retailing Evolved specializing in helping retailers drive sales and increase conversions in their business. In 2020 she founded Diversify Retail Inc to bring more attention to the issue of diversity in retailing. She joins our podcast today to give our craft retail listeners some special insights into future-proofing your  business and how to be a disruptive retailer.

Carson Britz is the Sr. Manager of Sustainable Ag at Nutrien Ag Solutions. Nutrien Ag Solutions is a subsidiary of Nutrien Ltd., a leading global agricultural solutions provider. The company was formed in 2018 as a result of a merger between Agrium Inc. and Potash Corporation of Saskatchewan Inc. Nutrien Ag Solutions is primarily focused on providing agricultural inputs and services to farmers, helping them achieve higher crop yields and better farm productivity. Nutrien Ag Solutions operates a vast retail network, offering a wide range of products and services. With a strong presence in North America, Australia, and South America, Nutrien Ag Solutions is committed to providing innovative and sustainable solutions that help farmers meet the increasing global demand for food while minimizing the environmental impact of agricultural practices. Connect with Nutrien Website | LinkedIn

 Notes: Today's episode is all about the importance of prioritizing our energy, space, and mindset to achieve sustainable retail growth. It's a “sister show” and a continuation from episode 154 with my guest, retailer Christie Carter-Tokairin. (Go have a listen here). Let's set the boundaries we need to keep life in our lifestyle businesses.  Key points I dig into in this episode: Rest is essential - it's NOT a reward. Excellent leadership requires boundaries and systems to protect ourselves from burnout. Setting “yellow lines” or boundaries is vital for protecting ourselves and our business. The golden egg analogy reminds us that taking care of ourselves is crucial for the success of our business. If you struggle with boundary setting, start with these habits: Communicate effectively with your staff and family about the boundaries you are setting. Establish and stick to a schedule. Set your working hours and ensure your family and staff know these hours. Delegate tasks to your staff and don't micromanage them. Unplug from your work. Schedule days off and vacations - rest is not a reward, it is essential! Utilize systems/tools that can help: binders at the counter to communicate with staff, auto responders on email, clear voicemail messages etc. Thank you for listening to Creative Shop Talk. Remember to prioritize your energy, space, and mindset, and set boundaries to achieve sustainable business growth. Join me next time for more insights into the world of creative entrepreneurship.   “You are the golden egg. You are the biggest asset [of your business]. If you don't take care of yourself, your business will fall apart.” - Wendy Batten   This week's episode is sponsored by: H+H Americas Join me at the h+h americas trade show if you are in the creative or craft business.  Here are the details: h+h americas trade show Donald E. Stephens Convention & Conference Center in Rosemont Chicago, IL Dates: June 21-23, 2023 (Masterclasses start on June 20) https://www.hh-americas.com/, tickets here:  Tickets on sale: March 15, 2023, use promo code CST23 to get free access to the exhibit floor Other episodes you may enjoy… Episode 154: Retail Success Series: Christie Carter-Tokairin 10 Years In  Episode 122: Retail Success Series: CEO Mindset and Community with Sylvia Davis from Louisville Mercantile Episode 33: The CEO Date: A Non-Negotiable Habit is Key to Creative CEO Success Episode 70: Encore Series: You're Not Just a Shopkeeper, You're a Creative CEO About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Wendy's FREE Resources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review in iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

In the eighth episode of Season 3 of History's Greatest Idiots, Lev and Derek examine the life of one of the most controversial people of the 21st Century (Milo Yiannopoulos) and look back on the incredible rise and epic fall of one of America's most notorious retailers/fraudsters ("Crazy" Eddie Antar). ⁠⁠Support us ⁠⁠on Patreon⁠⁠⁠⁠ Our ⁠⁠YouTube⁠ ⁠⁠Visit ⁠⁠our Instagram⁠⁠⁠⁠ ⁠⁠Or ⁠⁠our Twitter⁠⁠⁠⁠ Hosts: Lev & Derek ⁠⁠⁠⁠https://linktr.ee/Lev_Myskin⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://linktr.ee/ThatEffnGuy⁠⁠⁠⁠ Artist: Sarah Chey ⁠⁠⁠⁠https://www.fiverr.com/sarahchey⁠⁠⁠⁠ Animation: Daniel Wilson   ⁠⁠⁠⁠https://www.instagram.com/wilson_the_wilson⁠⁠ ⁠⁠ Music: Andrew Wilson   ⁠⁠⁠⁠https://www.instagram.com/andrews_electric_sheep⁠ --- Support this podcast: https://podcasters.spotify.com/pod/show/historysgreatestidiots/support

Join me as I talk insurance with Matt Rogers of Papenhausen Hardware in San Francisco. Matt is an accidental expert on what insurance independent paint and hardware retailers need: Rogers had to rebuild Papenhausen after a fire destroyed the 100+ year-old business. TWICE! When he was done rebuilding his store the second time, Matt started a trade organization for independent home improvement retailers and a LinkedIn group where paint and hardware dealers can connect with other independents. To offer or obtain advice and support, share experiences or just tell a tale from behind THE counter.

How to Increase Door Traffic in Your Retail StoreSupport the show

 Notes: Today I'm chatting with Christie Carter-Tokairin, a fabulous retailer seeing such great success throughout her 10 years in business at her beautiful shop, Revived Vintage. Christie has been an active and invested member of The Retailer's Inner Circle since it began. I'm so proud to have her share some of her wisdom and some of her success secrets as she navigates her 10th year as a small shop owner of a successful creative retail business.    We discuss throughout the episode some of the biggest issues facing so many independent shop owners: (1) building and nurturing community with customers and in your real community, (2) working full time with your husband, (3) navigating mental health and being true to what matters, (4) how to have boundaries around your business (Christie doesn't bring her laptop home at night), and so much more.     “I used to think that if I was working on my business every minute of every day, it would grow faster, better, stronger. And I did that when it first opened, and I found that that was actually not true at all.” - Christie Carter-Tokairin Pay particular attention to our conversation about taking care of ourselves, letting things go, and being open and honest about our mental health. She also shares my passion for being community minded in your town. Being a good active member of your own town has such an incredible ROI on your mind and pocketbook.    “There is no gold metal for hustling.” - Wendy Batten She exemplifies a shop owner doing it her way, making decisions based on life first, then around her beautiful business. It's very inspiring.    So, let's go and listen in on our chat about life and business as a small shop owner!  https://wendybatten.com/podcast-intro/   About Christie Christie Carter-Tokairin is the owner of Revived Vintage in beautiful Qualicum Beach, BC.  Revived Vintage is a beautifully curated creative shop, featuring artistically inspired furniture, home decor, & accessories. She's an incredible artist and also does custom painted furniture, offers workshops and is a go-to for creative paints and supplies.    She has been reviving furniture for over 25 years and is well known, in both Alberta and British Columbia for her creative designs, knowledge of refinishing, the quality of her work and attention to detail. Her husband Craig has been sanding, repairing and building right alongside her and with his knowledge of refinishing and corporate career experience, this is a true family run, passion driven small business.   Christie and Craig have been featured in numerous newspapers and magazine articles, as well as interviewed on CBC radio. Their business model and logo were featured in a University Business Marketing program and in 2018, Christie was nominated for Young Entrepreneur of the Year for Qualicum Beach Community Awards.     Christie and Craig are celebrating their 10th business anniversary this summer!   Christie has been an active member of the Retailer's Inner Circle since its inception, and one to follow.    Follow Revived Vintage on Facebook Follow Revived Vintage on Instagram Website: Revived Vintage   Other episodes you may enjoy… Episode 88: Retailer Success Series: Making Pivotal (and scary) CEO Decisions with Retailer Melanie Kolb   Episode 113: Retail Success Series: Growth Mindset with Jeff Lee from The Vintage Nest   Episode 133: Retailer Success Series: Community, Culture, and CEO Mindset with Amy Cseh   Episode 132: Retailer Success Series: Community Marketing Strategies with Millie Blackwell | Episode 132   Episode 39: Retailer Success Series: How Jill Went from Hobbyist to Creative CEO About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Wendy's FREE Resources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review in iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Being active in your Trade AssociationSupport the show

Join me as I discuss hiring and retention with Gina Schaefer of the 13-store Washington, DC ACE retailer "A Few Cool Hardware Stores" Despite chronic nationwide labor shortages and high turnover rates for retail employers, Gina continues to hire and retain employees. Gina's strategies, plus her efforts in employee training and development, has driven her turnover rate as low as 25% in some stores! Gina said all THE work, All you have to do is listen! (Sorry btw about the reduced audio quality. I'm not sure what happened there but I'll get right on that.)

"The research project she took charge of allowed me to tailor my pitch and land an account that grossed our company 2-5 Million dollars in revenue this year." Says Terry Shurtleff, CEO of Alaska Industrial Hardware, Inc. "I didn't have the time to do the research or even evaluate the data before her—she has made that possible." Learn more and be successful in any industry with MyOutDesk Virtual Assistants. Schedule a free business strategy session today: https://bit.ly/41szP8f Here are some links to important info about MOD

Earth Day MarketingSupport the show

Retail has been in Keith Moneymaker's blood since he was born. But in 2016 he found his calling, as he puts it. That's the year Moneymaker started the Dreams 4 All Foundation — a nonprofit that takes old mattresses (like the ones his customers are replacing when they purchase a new one from his Sweet Dreams Mattresses & More store), refurbishes them and puts them in the homes of those most in need.

Today I'm talking with my good friend Ciara Stockeland about how store owners like us can get control of our cash, understand our financials, and finally stop sweating about our cash flow. I am a big fan of Ciara's because she's a long time Retailer turned Profit First Expert. That's important, because she understands inventory based businesses, and how common it is for us to struggle with cash flow because we are continually buying inventory or raw materials. We've both seen too many smart store owners be stressed to max from continually juggling their cash. Even though it might feel like you're failing, or “not good” at the money part, the truth is that managing your cash flow and profit is just a problem to solve. And it is solve-able. Listen in as Ciara and I talk about the strategies she teaches in her new book, Inventory Genius. It might be the most valuable 20 minutes you spend this month.   Get your copy of Inventory Genius here: https://www.ciarastockeland.com/a/2147532113/2cz2f3cA Get the Inventory Genius course here: https://www.ciarastockeland.com/a/2147521502/2cz2f3cA

With host retail coach Wendy Batten   https://wendybatten.com/152/   Today we are answering a listener's question about hosting outside vendors for pop-up shows/markets in your retail space. We'll deep dive into what hosting a pop-up vendor(s) could mean for your shop, why you should consider it, and a few key tips on what works when it comes to hosting these types of events. In this podcast you will discover: The benefits of hosting pop-up vendors are two fold: (1) it is a great attract strategy to get a new audience of people into your shop and (2) it is a great way to nurture your existing customers by giving them something new and exciting. Invite vendors who align with your brand, your space, and your customers. (Specific examples are in the episode!) Themed pop-up events throughout the year are a great opportunity to invite local makers/artists/community members/brand reps & experts into your shop and increase visibility. It is important to have the details (including fee, if applicable) in writing prior to the event. Charging vendors (or not) to pop-up in your shop takes consideration and there are times when it is necessary. Listen in for specifics on that hot topic! BONUS IDEA: Hype up your vendor by marketing (FB live, IG live) from THEIR location. “It's a wonderful thing to have a vendor in your shop in a different capacity to give your customers something exciting to look forward to.” - Wendy Batten Listen to the full episode for more details. Let's work together on new ideas to bring in some new customers to your business and nurture your current ones! This episode is sponsonsored by:  If you are ready to level up your retail business join the Retailer's Inner Circle THE go-to for independent shop owners to connect, learn and grow.    Related podcasts we think you'll like:    Episode 69: Becoming a Destination Shop Episode 143: How to Plan & Host Successful Events and Promotions in Your Shop Episode 145: How to Market Promotional Events in Your Shop Episode 129: Community Attract Strategies with Inner Circle Member Michelle Emmons About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Wendy's FREE Resources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review in iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Promoting your unique vision, values, and traits as a retailerSupport the show

Walmart's vice president of beauty, Creighton Kiper, talks about the most popular products in America, from $1.24 L.A. Colors eyelashes to the Relove By Revolution makeup line that's all under $5. We discuss trend-spotting; Walmart's multigenerational beauty shoppers; the retailer's newest prestige offerings; which celebrity lines customers are loving; and more—like how Walmart can work to unlock sustainability at scale.Products mentioned in this episode: shopmy.us/collections/147609Episode recap with links: fatmascara.com/blogSponsor links & discount codes: fatmascara.com/sponsorsPrivate Facebook Group: Fat Mascara Raising a WandSocial media: @fatmascara, @jessicamatlin, @jenn_editSubmit a "Raise A Wand" product recommendation and be featured on the show: email info@fatmascara.com or leave a voicemail at 646-481-8182 Become a member at https://plus.acast.com/s/fatmascara. Hosted on Acast. See acast.com/privacy for more information.

Thank you so much for listening to the Choice Hacking podcast. Today's episode was brought to you by Audible. Click here to get your free 30 day trial of Audible Plus or visit https://choicehacking.com/Audible✅Buy my book, "Choice Hacking"✅Get a free eBook "5 Psychology Principles to Perfect Your Experience" + join the newsletter✅Take my course, "How to Create Persuasive Experiences"✅Learn how you can work with Jennifer Clinehens and Choice Hacking INSTAGRAM/TWITTER/LINKEDIN: @choicehacking//SOURCES: How Walmart used psychology to become the world's largest retailerDisclaimer:  Some resources include affiliate links, which means if you click them and buy something I get a small monetary kickback at no additional cost to you. :)

Show Notes: Hard conversations can feel awkward. You like your retail staff, but you have to bring up some things that are not going right and need attention. Maybe you “let it go” and grit your teeth. In today's episode, we're going to discuss a topic that many of my clients face and some tips you can use to make these conversations easier: how to have difficult conversations with good staff. Here are some key takeaways from this episode: It's essential to have policies and procedures in place, even if you have a small team. This will help you maintain a healthy work environment and avoid any misunderstandings. Do  To start a difficult conversation, use these three sentences: 1) "Here's what I would like you to stop doing," 2) "Here's what I would like you to start doing," and 3) "Here's what I would like you to keep doing." When addressing the issue, be specific, and clear, and provide examples. Offer solutions and reinforce positive behaviors. If you're struggling to find the right words or approach, seek guidance from a coach or mentor. “You have to keep the ship upright. We have to keep things moving smoothly, and you deserve to have a business being run the way you want to run it. Your vision matters.” - Wendy Batten Remember that as a leader, you set the culture, and it's your responsibility to ensure that your team members are meeting the standards you've established. Difficult conversations may be uncomfortable, but they're necessary for the success of your business. Listen to the full episode for more details. Let's keep your retail shop a happy place for both you and your staff.  "In the middle of every difficulty lies opportunity." - Albert Einstein   If you are ready to level up your retail business join the Retailer's Inner Circle or reach connect with Wendy for one on one coaching here.    Resources Mentioned: Retailer's Inner Circle Related podcasts we think you'll like:    Episode 139: 6 Things to Focus on in 2023 Episode 33: This Non-Negotiable Habit is Key to Creative CEO Success Episode 78: Retailer Success Stories: Learning to Level Up with Amy Hart   Full show notes here https://wendybatten.com/151/      

Marketing via emailed transaction receipts.Support the show

Pete the Retailer and Alex Robinson from Star Wars Minute join me to discuss the music and sound in minutes 96-100 of The Empire Strikes Back. Han gets frozen in carbonite! John Williams's dramatic, emotional score moves us through the action. In this episode, we also listen to the original footage from the carbonite freezing scene before music was added. This episode is also on YouTube: https://youtu.be/4MoDKl4ej-0  Timestamps: 0:00 - Hello there! 3:13 - The many actors of Boba Fett. 6:50 - Is this the first time someone says "buddy" in Star Wars? (No.) 13:14 - Threepio = superego, Chewie = id. 17:22 - A subtle Han & Leia moment that's easy to miss (visually and musically). Pan and scan technology. 20:15 - Does the first bar of the Imperial March loop an extra time here? 31:02 - Footage of the carbonite freezing scene before music was added + footage from the original spotting session (!) 41:58 - Breakdown of the music from pre-kiss to post-freeze. (Han & Leia in B => Han & Leia in E => Neapolitan Emergency with Chewie's moans => Dramatic dotted triplets => Wailing Imperial March => Funereal themes). 50:29 - Memorable rhythmic feel of the Neapolitan Emergency (with visuals). 56:14 - Dom, filigree check? 1:02:06 - Cool whistle sound. Ben Burtt's sound design secret. 1:08:53 - Meter discrepancy between the soundtrack and film (2 beats cut out). 1:14:10 - Is this the Imperial February? (No.) 1:19:00 - Night on Bald Mountain-esque chromatic violin line. 1:27:07 - Is this the Imperial February? (Yes. Bespin Dirge theme 1.) 1:34:41 - Bespin Dirge part 2. Delicious chords over C pedal. 1:40:22 - "It's a trap!" with Yoda's theme. What's the significance of that? 1:45:30 - Strings/piano call & response. 1:52:01 - Yoda's theme harmony goes D => Db (instead of D => E). 1:55:38 - Speculating on how the carbon freeze calipers were sound-designed. 2:00:59 - SWMM Questionnaire Things to Check Out: John Williams BBC Documentary (1980) - https://www.youtube.com/playlist?list=PLBCF465B155E38603 Dominic Sewell's analysis of cue 9M6/10M1 Carbon Freeze -  https://youtu.be/COioN-dY0NM   Complete Catalogue of the Musical Themes of Star Wars (by Frank Lehman): https://franklehman.com/starwars/. Cues: 9M6/10M1 "Carbon Freeze" 9M6/10M1 "Insert Bar 57" 10M2 "Luke Pursues The Captives" Musical Themes: Imperial March (Theme) Han & Leia (A) Neapolitan Emergency Bespin Dirge 1 Bespin Dirge 2 12a. Yoda (A Section) Where are we in the soundtrack?: "Carbon Freeze/Darth Vader's Trap/Departure of Boba Fett" ----------------- Star Wars Music Minute Questionnaire: 1. In exactly 3 words, what does Star Wars sound like? Pete: Pneumatic machinery sounds. (Previously: Aunt Beru's kitchen. Short wave radio.) Alex: Imperial walker clanking. Elephant on blacktop. (Previously: Majestic French horns. Tchew tchew tchew.) 2. What's something related to Star Wars music or sound that you want to learn more about? Pete: "What is That? with Ben Burtt" (a TV show proposal) Alex: Ugnaught noises. 3. What's a score or soundtrack you're fond of besides anything Star Wars? Pete: Star Trek II: The Wrath of Khan (Previously: The Black Hole and Fight Club) Alex: The Royal Tenenbaums (Previously: Superman and Magnolia) --------------- Star Wars Minute: Website: https://www.starwarsminute.com/ Patreon: https://starwarsminute.com/patreon YouTube: https://www.youtube.com/c/TheStarWarsMinute Pete the Retailer: Website: https://petetheretailer.com/ Twitter: https://twitter.com/PeteTheRetailer Instagram: https://www.instagram.com/peterbonavita/ ABCD:TOS: https://podcasts.apple.com/us/podcast/abcd-tos/id1531020539 Alex Robinson: Website: https://alexrobinson.fun Instagram: https://www.instagram.com/arobtwit/ Twitter: https://twitter.com/ARobTwit Godfather Minute: https://godfatherminute.tumblr.com/ ---------------- Join the Discord server by becoming a patron at any level: https://patreon.com/chrysanthetan  Twitter: https://twitter.com/StarWarsMusMin YouTube: https://youtube.com/starwarsmusicminute  Instagram: https://instagram.com/starwarsmusicminute Email: podcast@starwarsmusicminute.com Buy Me A Coffee: https://buymeacoffee.com/starwarsmusmin

Continuing educationSupport the show

Saks has big plans to grow its business by focusing on digital initiatives and targeting younger shoppers. The company spun off its digital business from its well-known stores in late 2021. And the retailer says the two-business strategy has worked out: it's acquired 3 million new customers over the last year-plus. According to CMO Emily Essner, it's because Saks is more focused on being new than ever before. The problems the business had before the spin-off, she said, was "a lot of the things you would think about -- [Saks] was certainly much less data-oriented, much less digitally oriented, a lot of feelings, a lot less science. And then I think there was just less orientation, candidly, around the customer." Essner joined the Modern Retail Podcast and spoke about the new strategy and how the last year has gone for Saks. One of her big priorities has been reorienting Saks' marketing strategy. While the company has for decades been advertising, Essner said it wasn't as targeted as she would like -- especially on the digital side. For example, she's been focusing more on search than ever before. "I think [we] got a lot more sophisticated in our strategy," she said. The company, she added, has been investing in live commerce and continues to see it pay dividends with engaged shoppers. Meanwhile, Saks has been focusing on expanding to new customers -- such as younger shoppers and men -- while also leveraging its immense customer data to focus on loyalty. With that, said Essner, retention has been a big part of the puzzle. "We use [all the customer data] within all of our owned channels to really tailor our messaging. It plays a huge role in getting you to come back," she said. With this, Essner sees more growth on the horizon for the retailer. The focus, she said, is about "retaining more customers. And it's getting them to shop with us more frequently, which is all around figuring out -- through our personalization efforts -- how we serve them better."

Show Notes  I often get asked my thoughts on going into business with friends and honestly, I have seen it succeed and I've seen it go sideways. Today, we are going to focus on the good. I'm interviewing Susan Mocker and Devon Cretella, owners of Extending Grace, a home decor shop in Hubbard, Ohio. They are sharing partnership advice and what worked for them and how two friends turned a shared creative hobby into a successful retail business partnership.   What Has Worked in Business for Susan and Devon   They are business partners whose skill sets compliment each other. Susan is great at social media and “front end” tasks while Devon takes on more behind-the-scenes tasks. Susan and Devon trust each other's decision making. They started their business with a shared belief that both of their intentions are good and that they are always working toward the same end goal.  Neither is afraid to speak up when something isn't working and both are willing to try new things. Every year, they get away from their shop for an annual planning retreat. They plan Extending Grace's year with intention away from home and their shop to avoid distractions.   “Write it in pencil because business is flexible.”   They have an intense focus on building and collaborating with their community. In the episode, you will hear them explain their incredible success with their own workshops, the online platform “CommentSold,” and bringing in outside teachers to host workshops in their store (for free!). Both Susan and Devon knew when the time was right to start their business and how to balance life with work. (HINT: It wasn't the first time the idea came to them!) Advice for Friends Who Want to Go into Business Together   Put everything in writing. Try working together first: learn how the other person operates and be sure your styles compliment each other. Picture the partnership as a marriage: Can you move together in the same direction toward the same goal? Be willing to make adjustments when things aren't working and shifts when things are working very well. Don't be afraid to ask advice from people/mentors you trust.   About Susan and Devon: Susan Mocker and Devon Cretella are the co-owners of Extending Grace in Hubbard, Ohio. Friends since the 90's, we opened the store in 2016. Both of us love all things vintage & creative, and our store reflects that. Customers experience a home décor shop with a focus on antiques, vintage, DIY and the work of local artists and collectors. We love hanging out with our customers and neighbors during workshops, events, and community projects. You can find them on Instagram, Facebook, and on their CommentSold Webs   Full show notes here https://wendybatten.com/149-2/  

Frictionless shopping and how it will impact your retail business.Support the show

A pink slip on the fridge started a journey that wound up with Kurt running The Organic Grocer. A letter of  gratitude got  Kurt Astle  on the show with us.  Find Kurt here: https://www.linkedin.com/in/kurt-astle-22343a170/Shop Organic Grocer here: https://theorganicgrocer.ca/

Thank you so much for listening to the Choice Hacking podcast. Today's episode was brought to you by Choice Hacking (the Agency). Get your brand the attention & engagement it deserves with a customer experience perfected by psychology + behavioral science. Click here to learn more about how we can help you, or visit ChoiceHacking.com/together✅Join my free newsletter to become a marketing psychology master in

On today's episode, in our "Retail Me This, Retail Me That" segment, we talk about what the leading retailers' Q4 performances tell us about the state of retail. Then for "Pop-Up Rankings: Earnings Awards Edition," we rank the two best and the two most concerning retailer performances of late. Join our analyst Sara Lebow as she hosts director of Briefings Jeremy Goldman and analyst Zak Stambor.   Visit the link below and use the code "eMarketer" to register for the CommerceNext Ecommerce Growth Show on June 20-21 in New York City: https://commercenext.com/conference?utm_source=eMarketer&utm_medium=podcast       Follow us on Instagram at: https://www.instagram.com/behindthenumbers_podcast/   For sponsorship opportunities contact us: advertising@insiderintelligence.com For more information visit: https://www.insiderintelligence.com/contact/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com    For a transcript of this episode click here:  https://content-na1.emarketer.com/podcdast-reimagining-retail-latest-retailer-earnings-checkup-best-most-concerning-performance-awards   © 2023 Insider Intelligence    Reach more than 100 million shoppers with Ibotta's network of retailers, publishers, and owned digital properties. The Ibotta Performance Network delivers unprecedented scale with performance marketing efficiency. Introducing the era of Rewards as a Service - promotions will never be the same. Click here to learn more.  

On today's episode, in our "Retail Me This, Retail Me That" segment, we talk about what the leading retailers' Q4 performances tell us about the state of retail. Then for "Pop-Up Rankings: Earnings Awards Edition," we rank the two best and the two most concerning retailer performances of late. Join our analyst Sara Lebow as she hosts director of Briefings Jeremy Goldman and analyst Zak Stambor.   Visit the link below and use the code "eMarketer" to register for the CommerceNext Ecommerce Growth Show on June 20-21 in New York City: https://commercenext.com/conference?utm_source=eMarketer&utm_medium=podcast   Follow us on Instagram at: https://www.instagram.com/behindthenumbers_podcast/   For sponsorship opportunities contact us: advertising@insiderintelligence.com For more information visit: https://www.insiderintelligence.com/contact/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com    For a transcript of this episode click here:  https://content-na1.emarketer.com/podcdast-reimagining-retail-latest-retailer-earnings-checkup-best-most-concerning-performance-awards   © 2023 Insider Intelligence    Reach more than 100 million shoppers with Ibotta's network of retailers, publishers, and owned digital properties. The Ibotta Performance Network delivers unprecedented scale with performance marketing efficiency. Introducing the era of Rewards as a Service - promotions will never be the same. Click here to learn more.  

Ecotricity already positioned itself as a provider of 100 per cent renewable energy and was net carbonzero certified. It's now gone through a process with Toitu Envirocare to become climate positive: Its carbon footprint for its entire value chain has been measured, remaining emissions offset through carbon credits to 125 per cent and it's contributed a further 75 per cent of its carbon footprint to supporting projects that help society decarbonise. Joining Kathryn to explain why the company made the move is Ecotricity CEO Al Yates and to explain how the process works is Toitu Envirocare's CEO Teressa Betty.

Show Notes  It's easy for us as passionate retailers to quickly fall in love with the “perfect” space and location, but how do we know it's the right business move? In this episode, I'll talk you through four things you need to know and do before signing a lease for your retail business.   As a retail coach and the daughter of a father who was a retail leasing “guru”, I can share from experience that I have seen a lot of lease agreements go sideways or have surprises.  Here are a few things shop owners need to consider when leasing a new location:   Set a budget. Talk to leasing agents regarding price/square foot, average rental prices in the area you are looking to open a shop in. Be aware of what leasehold improvements you will want/need to make.   Do your due diligence.  What can you negotiate? Lease length Rent increases Allowances What should you look for in the lease that you might miss? Hidden costs Utilities/Internet Tax/Insurance requirements   Be sure everything is in writing and have a mentor and/or professional look it over.   Know what YOU can afford. Do you know what % of your gross sales should go to rent, or how much you will need to make to pay that rent? I share that industry average % and more in this episode.    “Our heart can convince our head of anything, so we want to make sure it doesn't convince us to get into trouble.  So put your CEO hat on and your heart and head can have a conversation with all of the right information.” - Wendy Batten Full show notes here https://wendybatten.com/podcast/    

In-store experiences that customers want to seeSupport the show

By pressing play on this episode, you'll be entering a course led by Carolann McKay, VP of Customer Experience at MikMak who will guide you through understanding how to utilize eCommerce data to improve retailer relationships. Module 1 covers understanding what the consumer wants and where, and Module 2 covers understanding the journey to conversion via MikMak's data to altogether help strengthen a brand's critical retailer relationships.

Role Play TrainingSupport the show

A retailer's point of view. We talk to Beth Potter, Marketing Manager, Community Natural Foods about how she got to CNF, and the role that Natural Health Stores play in local markets and the Canadian retail landscape.  Find Beth here: https://www.linkedin.com/in/beth-potter-90b71b16/Shop Community Natural Foods here: https://communitynaturalfoods.com/ Register for CHFA Now: https://chfanow.ca/vancouver/Shop OGB here: https://oldgrowthbeverages.com/

A growing list of brands see the value in having brick-and-mortar stores, but not in running the stores themselves.  Rebecca Fitts, AVP Real Estate at Leap, explains how the Leap platform operates physical stores for brands.  She talks about the new cities where Leap is expanding and the efficiencies that they achieve through the clustering of  stores on high streets and in malls.  James Cook is the director of retail research in the Americas for JLL.  This episode was recorded live at the ICSC New York conference. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show  Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@jll.com  Watch our video show, Everything We Know About Retail: http://everythingweknow.show/ Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.  

Selling branded merchandiseSupport the show

Grant Mason, sales manager for Wheeler Brothers Grain in western Oklahoma, shares how the team doubled their agronomy business in just a few years. Mason shares how the business is getting bigger—both retailers and manufacturers are consolidating—and it required the team at Wheeler Brothers Grain to take a new approach to the market.See omnystudio.com/listener for privacy information.

What's a retailer brand? A retailer brand, otherwise called a white label brand, has seen a global rise since the pandemic. How have retail brands revamped their originally humble reputation(00:56)? / Start a business with your parents(27:30). / Why do we watch horror movies(45:23)? On the show: Heyang, Huang Shan & Ding Heng

Time for a Friday Flight- our sampling of the week's financial news and what it means for your personal finances. There are a lot of headlines out there, but we boil it down to specific takeaways that will allow you to kick off the weekend informed and help you to get ahead with your money. In this episode we explain some relevant and helpful stories like: newsletter referral program rewards and shoutouts, tax-free state relief payments, free money for home improvements, how to appeal your property tax assessment, the worst way to invest, using or losing your points, cheating charities, starving to save, sketchy retailer tactics, & the myth of the informed consumer.   Want more How To Money in your life? Here are some additional ways to get ahead with your personal finances: Knowing your ‘money gear' is a crucial part of your personal finance journey. Start here.  Sign up for the weekly HTM newsletter. It's fun, free, & practical. Join a thriving community of fellow money in the HTM Facebook group. Find the best credit card for you with our new credit card tool! Massively reduce your cell phone bill each month by switching to a discount provider like Mint Mobile. Don't be cheap and forego getting a life insurance policy. Compare rates with Policygenius.   And please help us to spread the word by letting friends and family know about How to Money! Hit the share button, subscribe if you're not already a regular listener, and give us a quick review in Apple Podcasts or wherever you get your podcasts. Help us to change the conversation around personal finance and get more people doing smart things with their money. Have an awesome weekend!   Best friends out!See omnystudio.com/listener for privacy information.

Sir Malcolm Walker is the chairman and co-founder of the frozen food supermarket chain Iceland. He was brought up in Grange Moor, West Yorkshire. He was just 14 when his father died, and he helped his mother run a smallholding, driving a tractor and ploughing fields. His business instinct kicked in during his teenage years, when he promoted Saturday night dances by booking bands into local church halls. After receiving rejections from Marks & Spencer and Littlewoods, he became a trainee manager at Woolworths, and recalls that he started at the very bottom, sweeping the floors for many months before gradually winning promotions and moving round the country. In 1970, he and Peter Hinchcliffe, a colleague from Woolworths, opened a shop in Oswestry, selling loose frozen food from chest freezers. The business soon began to take off, Malcolm and Peter were both fired by Woolworths, and Malcolm went on to build a company which now has more than 1000 stores in the UK and Ireland. Along the way, boardroom battles led to his departure in the early 2000s, but he later returned and Iceland is now back in family ownership. Alongside his business pursuits, Malcolm has been a fundraiser for dementia charities, after his wife was diagnosed with early-onset Alzheimer's. She died in 2021 after more than 50 years of marriage. He was knighted in 2017, has three children, one of whom also works in the family business, and he married for the second time in August last year. DISC ONE: Violin Concerto No. 1 in G Minor, Op. 26: II. Adagio, composed by Max Bruch, performed by Itzhak Perlman (violin) and the Royal Concertgebouw Orchestra, conducted by Bernard Haitink DISC TWO: Goodbye by Josef Locke DISC THREE: Only You by The Platters DISC FOUR: Silence is Golden by The Tremeloes DISC FIVE: Memory composed by Andrew Lloyd Webber and performed by Elaine Paige DISC SIX: All I Ask of You composed by Andrew Lloyd Webber and performed by Steve Barton and Sarah Brightman DISC SEVEN: La bohème, SC 67 / Act I composed by Giacomo Puccini and performed by Luciano Pavarotti (tenor) and Mirella Freni (soprano) with the Berlin Philharmonic, conducted by Herbert von Karajan DISC EIGHT: Quando me'n vo (“Musetta's Waltz”) from La Bohème composed by Giacomo Puccini and performed by Natalie Walker BOOK CHOICE: Robinson Crusoe by Daniel Defoe LUXURY ITEM: A cast iron cooking pot CASTAWAY'S FAVOURITE: Quando me'n vo (“Musetta's Waltz”) from La Bohème composed by Giacomo Puccini and performed by Natalie Walker Presenter Lauren Laverne Producer Sarah Taylor