Podcasts about retailer

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.  Are you ready for more profits this holiday season? I'm hosting a FREE 60 minute Holiday Profits Workshop on October 20 at 1pm EST. Yes, you read that right - it's free! Get yourself registered HERE. In This Episode: Have you ever wondered what sitting in on a coaching call with me would be like? Are you curious about the Inner Circle? Well you tuned in to the right podcast today, my friends. In this episode, which is directly from a recent coaching call inside my Retailers Inner Circle program, I'm answering 10 questions/sharing takeaways from real retailers inside my Retailer's Inner Circle. We call it 10 in 10 because the idea is I'm answering 10 questions in 10 minutes. But, yes, this episode is a little longer than that. ;) What you're getting today are quick, practical tips and inspiration for your busiest season yet. From vendor events to pricing for profit, money dates, and mindset shifts, this session will get you thinking (and acting!) like a true CEO - just in time for the holidays. Some Highlights from this session: How to run “Meet the Maker” events that boost sales and visibility The money date habit every successful retailer swears by Why being “nicely priced” can destroy your profits How the mere exposure effect can skyrocket your in-store sales A mindset shift to stretch yourself beyond “fine” into fantastic Your Next Steps: Take action by planning how you will review your financials at your next CEO date. Join the Retailer's Inner Circle to be part of these 10 in 10 sessions every Friday in October and more! (Replays are also available!) Grab your spot in the Free Holiday Profits Workshop on October 20th and finish the year strong. Related podcasts we think you'll like:  Episode 89: Money Talk & Mindset with Profits First Coach April Stroink Episode 263: Why CEO Time Isn't Optional in Your Retail Business Episode 268: Awesome Isn't Accidental: Raise the Retail Standards in Your Shop About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

On today's episode, we're doing a recap of the big news items from New York Comic Con's retailer day, including the end of the Ultimate Universe, and much more.SUBSCRIBE ON RSS, APPLE, SPOTIFY, OR THE APP OF YOUR CHOICE. FOLLOW US ON BLUESKY, INSTAGRAM, TIKTOK, AND FACEBOOK. SUPPORT OUR SHOWS ON PATREON.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

In this episode of Bicycle Retail Radio, we sit down with Chad Smith, Vice President of HLC US, and Patrick McGinnis, CEO of HLC, one of the bike industry's leading distributors.We explore how HLC is evolving in a rapidly changing market, from inventory strategies to simplification to data-driven partnerships, and how keeping retailers at the center of their mission informs these decisions. With a focus on wins, lessons, and opportunities, this conversation delivers practical takeaways for every shop looking to thrive in challenging times.Support the show

In this episode of Supply Chain Now, Scott Luton welcomes Angie Jula, Director of Product Management, and Matt Brolsma, Sr. Manager of Product Marketing at SPS Commerce, to discuss how AI and automation are transforming retail supply chains. Angie draws on more than a decade in product leadership, while Matt brings cross-functional expertise from both supplier and buyer perspectives. Together, they share how retailers can transform clean, connected data into actionable insights that enhance demand forecasting, supplier collaboration, and pricing strategy, all while reducing manual work that slows down their teams.From tackling organizational silos with cross-functional dashboards to equipping executives with real-time visibility, Angie and Matt emphasize why AI is no longer optional; it's a strategic imperative. They highlight case studies on supplier scorecarding, automation-driven fill rates, and proactive exception management, showing how early adopters are gaining competitive advantages in resilience, agility, and customer loyalty. This discussion is a roadmap for retailers navigating tariffs, disruptions, and the rising expectations of today's consumers.Jump into the conversation:(00:00) Intro(02:46) Warm-up stories: golf and DJing(05:36) Professional journeys and SPS Commerce background(07:31) How AI is reshaping retail supply chains(09:16) Barriers to AI adoption and implementation gaps(12:22) Retailer priorities in today's uncertain market(14:56) Why many retailers still manage suppliers manually(18:38) How AI is transforming supplier management(29:50) Breaking down silos with cross-functional understanding(31:20) SPS Commerce's role in enabling retail automation(33:53) Moving from reactive to proactive supplier management(37:10) How automation impacts team productivity(39:59) AI-driven strategic decision making in the C-Suite(44:48) Performance metrics as a competitive advantage(51:20) Practical advice for starting the automation journey(55:16) The billion-dollar question: key takeawaysAdditional Links & Resources:Connect with Angie Jula: https://www.linkedin.com/in/angie-jula-9aa59258/Connect with Matthew Brolsma: https://www.linkedin.com/in/matthewbrolsma/ Learn more about SPS Commerce: https://www.spscommerce.com/ Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit:

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.  In This Episode: The holidays are coming fast, but with the right plan, chaos doesn't have to be part of your story. In this episode of the Creative Shop Talk Podcast, I'm recapping the biggest takeaways from our recent Holiday Prep Coaching Week inside the Retailer's Inner Circle. With just 86 days left in the year, now's the time to get intentional, prepare, and create a season of profit and joy instead of stress and chaos. Key Takeaways: Holiday chaos is optional (and how to avoid it) The importance of defining your version of success beyond sales How to let your customers guide your calendar and promotions Simple ways to remove bottlenecks and streamline your season Why profit and hospitality matter more than constant discounts Your Next Steps: Download the Holiday Success Guide now! It's available for free to members of the Inner Circle and for a low price for non-members. For $97, you can rewatch the modules year after year. I'd love to hear what success means to you as it relates to the holiday season. When January 1, 2026 comes and you are ringing in a new year, what metrics will you use to rate your success in 2025? Jump in my DMs on Instagram and let's chat! Related podcasts we think you'll like:  Episode 182: Fresh Ways to Wow & Delight Your Customers This Holiday Season Episode 184: Holiday Sales Tips From Seasoned Shop Owners Episode 234: Simple Shifts to Boost Your Bottom Line This Holiday Season Episode 277: How to Debrief Your Events Like a Pro: The Retailer's Checklist   About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Electronics Retailer Nojima Emerges as Potential Buyer of Yokohama F. Marinos

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   This is where your podcast html will now go Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.  In This Episode: The holidays aren't just about surviving Q4 - they're about setting yourself up for success in the year ahead. In this episode of the Creative Shop Talk Podcast, I'm sharing practical strategies to “future-proof” your retail business. From experimenting with new revenue streams to delighting first-time customers, I'll teach you how to use the busiest season as a launchpad for a thriving 2026. Key Takeaways: How to use Q4 momentum as a springboard into the new year (peak-end rule) Ideas for testing new product lines, partnerships, or experiences Why “wow and delight” moments keep customers coming back (you want to be memorable!) Simple strategies for January sales so your revenue doesn't collapse after the holidays Smart ways to leverage data and technology (without losing your personal voice/touch) Your Next Steps: Download the Holiday Success Guide now! Grab my stand alone Sales Accelerator course. Revisit your Q4 strategy, and choose one experimental new revenue stream to implement this season. Related podcasts we think you'll like:  Episode 278: Behind the Counter with Megan Macdonald: How She Built a Profitable Two-Location Shop and Gained Her Freedom Episode 231: 3 Simple Retail Marketing Levers to Increase Your Holiday Sales Episode 179: Retailer Success Series: Jess Gebauer, on Using Unique Marketing and Sales Strategies About your host, Wendy Batten In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG  All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Send us a textIn this episode of Bicycle Retail Radio, we welcome back Stephen “Phunky” Proffitt, Technical Account Manager at Bosch eBike Systems. Stephen shares what's new in the 2025 Bosch Dealer Training Tour, including in-person and virtual options designed to certify shop staff and introduce fresh curriculum.We explore how training helps shops tackle service challenges and prepare for the future of ebike retail and repair.View all Dealer Training Tour dates.Support the show

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/    In This Episode: Two types of shop owners are shaping the future of retail, and knowing which one you are could change everything. In this episode of Creative Shop Talk, I'm diving into the two distinct types of retail shop owners I've been noticing and I'm challenging you to decide which one you are. Drawing from my recent trip to Texas, coaching sessions, and mastermind conversations, I'll share the patterns I'm seeing and some other takeaways from my recent coaching sessions and travels that I think will be helpful to you and your business growth. Key Takeaways: The two types of retail shop owners and how to identify where you land Why resisting change can hold your business back The role of margin and white space in fueling creativity How consistency builds trust without causing stagnation Why confidence is built through small, actionable steps “Don't confuse consistency with sameness.” -Wendy Batten Your Next Steps: Reflect honestly: Which shop owner type describes you best? Build margin: Create time for reflection and creative space in your week. Take one step: Pick a small, doable action that builds confidence. Seek community (with me!): Surround yourself with growth-minded peers. Explore the possibilities in the Retailer's Inner Circle or Level Up Mastermind for deeper support! Related podcasts we think you'll like:  Episode 169: 5 Easy Ways to Improve Your Profit Margins (and Why You Should!) Episode 191: Retail Growth Through Small Steps Episode 234: Simple Shifts to Boost Your Bottom Line This Holiday Season About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank yo

In der heutigen Ausgabe haben wir wieder ein Retail Media Spezial.Max spricht mit Magnus Aufschild, Gründer und CPO von retailmediatools. retailmediatools ist, wie der Name schon sagt, ein Retail-Media-Technologie Anbieter für Händler und Marktplätze. Das besondere an retailmediatools ist der modulare Ansatz, über welchen Retailer skalierbar ein Retail Media Angebot mit maximaler Flexibilität launchen können, komplett Kanal-, Format- und Device-agnostisch, inklusive Instore-Screens. Zu den aktuellen Kunden zählen Händler wie Rossmann oder der Quick Commerce Anbieter Flink. Aber auch viele klassische eCommercler wie schuhe.de oder sport2000.de.Über unseren Gast Magnus Aufschild> ⁠⁠⁠Magnus Aufschild auf LinkedIn⁠⁠⁠> retailmediatools WebsiteMax & Kristina auf LinkedIn>⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠Max Rottenaicher⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠>⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠Kristina Mertens⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠wieCommerce? Social Links>⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠>⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Weitere Plattformen⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠CreditsLogo Design: Naim SolisIntro & Jingles: Kurt WoischytzkyFotos: Stefan GrauIntro-Video: Tim Solle

The Cybercrime Wire, hosted by Scott Schober, provides boardroom and C-suite executives, CIOs, CSOs, CISOs, IT executives and cybersecurity professionals with a breaking news story we're following. If there's a cyberattack, hack, or data breach you should know about, then we're on it. Listen to the podcast daily and hear it every hour on WCYB. The Cybercrime Wire is brought to you Cybercrime Magazine, Page ONE for Cybersecurity at https://cybercrimemagazine.com. • For more breaking news, visit https://cybercrimewire.com

When Maryland legalized recreational cannabis in July 2023, most dispensaries assumed success was automatic. Dispensary owner Hope Wiseman knew better, leaning into proactive strategies to satisfy demand and scale sustainably. In today's case study, we examine how in a span of just 12 months, Hope tripled Mary & Main's revenue and foot traffic. Hope used data to optimize staffing for peak hours, streamline product mix, and even alter her floor design to improve checkout flow and create a speedy, seamless customer experience. Thank you to our sponsor: Create a cohesive brand in 30 days using the WorkPlay Method. The #1 done-for-you branding solution! Use code 'CEO' when you apply: https://www.theworkplaymethod.com/schedule Connect with Hope: https://maryandmain.com https://www.legalandlicensed.com https://www.linkedin.com/in/hopewiseman IG: @iamhopesodope⁠ Listen to Amanda's episode about themed digital events: https://link.chtbl.com/_bv6RqnW Iconic business leaders all have their own unique genius. Take this quick 10 question quiz to uncover your specific CEO style advantage: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cubicletoceo.co/quiz⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ If you enjoyed today's episode, please: Post a screenshot & key takeaway on your IG story and tag me ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@missellenyin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@cubicletoce⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠o so we can repost you. Leave a positive review or rating at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.ratethispodcast.com/cubicletoceo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Subscribe for new episodes every Monday. Learn more about your ad choices. Visit megaphone.fm/adchoices

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Ever feel like your shop is running you instead of the other way around? You're not alone, and today's guest proves there's a better way. In this inspiring episode of the Creative Shop Talk Podcast, I'm welcoming Level Up Mastermind member Megan Macdonald, founder of Sandwick Bay Candles. Megan joins me all the way from a small island in Scotland. She's sharing her journey from making candles at her kitchen table to running a thriving retail and wholesale business with multiple revenue streams, including a coffee bar and subscription boxes. You'll hear how Megan unshackled herself from feeling tied down to her shop, built a strong team culture, and created the freedom to travel while still growing her business. Her story is a powerful reminder that with the right systems and mindset, you can build a profitable business that supports your dream life. Key Takeaways from This Conversation:   Building multiple revenue streams to fuel growth Creating freedom with strong systems and team trust Embracing scary but necessary growth decisions Balancing life, travel, and business without burnout Your Next Steps: 1. Reflect: What part of your business feels like it's tying you down? 2. Act: Identify one system or process you can delegate this week. 3. Dream: Ask yourself, “What needs to be true for me to step into my next level?” 4. Join us: Want to hang with like-minded shop owners from all over the world like Megan? The wait-list for the Level Up Mastermind is open! Add your name to the list today. Related podcasts we think you'll like:  Episode 126: 10 Simple Ways to Level Up Your Shop Episode 219: Retailer Success Series: Behind the Counter with Inner Circle Member Jeanne Terrill Episode 239: Behind the Counter: Building the Business You Wish Existed with Jasmine McCue   About Megan and Sandwick Bay Candles Megan started Sandwick Bay Candles as a side hustle while on leave from her Occupational Therapy career when her youngest child was little. During her leave, her passion for candlemaking grew and so did the business. During the lockdown in 2020, business exploded for Megan, causing her to move her small workshop (which started at the kitchen table!) to a lifestyle shop in Stornoway, Scotland. Today, Sandwick Bay Candles is anticipating the opening of a second store and stocking candles at many other small businesses in the area.    Megan is a member of the Level Up Mastermind and the Retailer's Inner Circle.   You can follow along with Megan here:  Instagram | Facebook | Website About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably, with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Jan Rogers Kniffen considers Walmart (WMT) nearly indestructible. He says the retail giant handled tariffs "extraordinarily well" and continues to draw customers through its doors despite economic uncertainty. Jan adds that Walmart bringing more higher-end consumers in stores supports his bull case. He doesn't see ecommerce giants like Amazon (AMZN) disrupting Walmart's momentum. Tom White presents example options trades in Amazon and Walmart.======== Schwab Network ========Empowering every investor and trader, every market day.Options involve risks and are not suitable for all investors. Before trading, read the Options Disclosure Document. http://bit.ly/2v9tH6DSubscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about

What is Nordstrom's number-one goal? If you're a Nordstrom employee you'd better know the answer, because it's pretty much the first thing that we ask at every state-of-the-company meeting. Invariably when we single out our newer crew members we'll get a mixed bag of pretty good answers. But the truth is, there is only one answer—which is to improve customer service. And it's that word "improve" that we're really focusing in on today. Customer service is our single most important characteristic and the foundation of our whole reputation. But here's the rub: with that shining reputation comes incredibly high expectations. Expectations that rest on the shoulders of each and every person that works at our company, from our salespeople to our store managers, from regional managers all the way up to our executive team. And though we do get a lot of really great feedback about our people stepping up and making somebody's day, we also get our fair share of negative remarks. Times when we've fallen short. When the customer experience doesn't live up to our reputation and the customer's expectations. And yet, it's in those failures—the imperfect moments—that we often find the most meaningful lessons. In this episode we're joined by a series of Nordstrom leaders who know full well the critical importance of continuously reigniting these conversations around our service culture. You'll hear from Co-CEO Erik Nordstrom and Chief Merchandising Officer Jamie Nordstrom, as well as three store managers: Brandon Gross, Stephany Pierce and Ted Reed. You'll also hear from our Vice President General Manager in charge of Nordstrom New York, Chris Wanlass. Listen in to their stories of missteps and mistakes, of moments when our service wasn't exactly what it should have been, and how those moments became turning points and reminders that humility is not at all a weakness, but our greatest strength. Thanks for tuning in to episode 95. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.

With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.  LAST CHANCE! Want to plan your entire Q4 with me LIVE? Join me and a small group on September 15th and let's get down to business. Limited seating for this quarterly planning session.    In This Episode: Ever wonder what makes an event or promotion truly successful? The secret isn't just in the planning—it's in the debrief. In this episode of the Creative Shop Talk Podcast, I'll walk you through my proven event debrief framework that top retailers use to grow smarter, stronger, and more profitable with every event. From tracking costs to capturing customer feedback, you'll discover how a simple 10-minute review can uncover hidden wins, highlight areas to improve, and keep your energy aligned with your business goals. As your retail shop's event calendar builds and Q4 approaches, you can't afford to miss this episode. Takeaways Around Event Debriefing: Why debriefing is where the real magic (and money) happens How to track profitability, costs, and ROI effectively The importance of reviewing marketing effectiveness and customer impact Checking operational flow and team energy post-event Capturing momentum for future sales and engagement Your Next Steps: Download the event debrief checklist (for members of the Inner Circle!) Revisit your last event — what worked, what didn't? Get the Tools & Support – Grab the Holiday Success Planning Guide for step-by-step guides, calculators, and planning templates to make 2025 your best and most relaxed holiday season yet. At only $97, you can't afford not to! (It's free for Inner Circle Members!) Plan With Me Live – Join the upcoming CEO Planning Workshop to map out your holiday strategy alongside me and other shop owners. Join the Inner Circle - Don't let another holiday season go by without my and other likeminded retailers' support! And remember: your membership gets you unlimited access to the Holiday Success Bootcamp, the Profit Planning Masterclass, and so much more. Related podcasts we think you'll like:  Episode 102: Three Ways to Effortlessly and Easily Increase Sales After Events Episode 143: How to Plan and Host Successful Events and Promotions in Your Shop Episode 145: How to Market Promotional Events in Your Shop About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Retail can feel like a never-ending hustle—but what if you had the right tools to manage stress, avoid burnout, and thrive? Chrystal Rose knows firsthand the highs and lows of being in retail. From dealing with guilt and overwhelm to understanding why effort doesn't always guarantee success, she shares strategies for finding balance and regulating your nervous system.In this episode, Chrystal opens up about her retail journey and offers practical advice for business owners who want to protect their energy while still growing their stores. If you've been feeling the weight of stress as a retailer, this conversation will give you tools, perspective, and a renewed sense of resilience.[3:08] – Chrystal's journey through retail[4:21] – Common habits that are holding retailers back[5:44] – Why effort doesn't always guarantee success[12:23] – Understanding guilt in retail and how to release it[15:44] – Chrystal's advice for retailers who feel overwhelmed[19:23] – How to regulate your nervous system for resilienceJoin the Rooted in Retail Facebook Group to continue the conversation Join our newsletter for all the latest marketing news for retailers Show off your super fandom by getting your Rooted in Retail Merch!

Richard Stevens, CEO of Zyft, has spent his first six months steering the AI-powered shopping assistant through a period of explosive growth. With over 650,000 downloads, 100,000+ daily searches, and $7.5 million in fresh funding, Zyft is reshaping how Australians shop, and how retailers compete.Today, we're discussing:Zyft's origins and growth: from Damien Waller's vision in 2019 to 650,000 downloads and $7.5M raised in 2025.How the app works: Chrome and Safari extensions, mobile apps, barcode scanning, and live retailer feeds.The consumer mindset: why cost-of-living pressures have made shoppers more price-conscious and open to AI tools.Retailer opportunities: using Zyft's data and transparency to boost discoverability, credibility, and conversion.The future of shopping: what AI-powered price comparison means for retailers heading into Black Friday, Cyber Monday, and beyond.Connect with Richard StevensExplore ZyftSMS us to request a guest!Support the showWant to level up your ecommerce game? Come hang out in the Add To Cart Community. We're talking deep dives, smart events, and real-world inspo for operators who are in it for the long haul. Connect with Nathan BushContact Add To CartJoin the Community

Are outdated beliefs silently sabotaging your construction team's performance?   In today's episode, Bradley Hartman breaks down Peter Drucker's timeless “Theory of the Business” to reveal how even successful construction leaders risk falling into groupthink and losing touch with reality—especially when they assume they already know what their customers need.   In this episode you will:  Learn why updating your business assumptions is key to staying competitive in a fast-changing industry. Discover how to identify blind spots within your leadership team. Hear how a century-old retail strategy can reshape your customer approach today.   Press play now to discover one mindset shift that can help you lead with more clarity and better control.   You can download Drucker's seminal article here.        This episode is brought to you by The Simple Sales Pipeline® —the most efficient way to organize and value any construction sales rep's roster of customers and prospects in under 30 minutes once every 30 days. *** If you enjoyed this podcast, please leave a review on Apple Podcasts. Your feedback will help us on our mission to bring the construction community closer together. If you have suggestions for improvements, topics you'd like the show to explore, or have recommendations for future guests, do not hesitate to contact us directly at info@bradleyhartmannandco.com.  

Send us a textKeep your to-do list short this week. Brian and Heather review the 5 things you should do for your business.Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues.Support the show

   With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.  Want to plan your entire Q4 with me LIVE? Join me and a small group on September 15th and let's get down to business. Limited seating for this quarterly planning session.    In This Episode: September is here - and for retailers, that means it's time to get serious about holiday planning!  In this episode of the Creative Shop Talk Podcast, I'm sharing why Q4 doesn't have to feel overwhelming and chaotic. Instead, with a little intention and front-loaded planning, you can step into the season with more joy, profit, and ease. Whether you're joining the Inner Circle live coaching week (free for members September 15-19) or DIY-ing the Holiday Success Guide, this episode will inspire you to take action now so the season feels aligned and profitable. Key Takeaways: Why defining your version of success is the key to a great Q4. How to map out your “profit path” and choose what to prioritize. The importance of scheduling “big rocks” to avoid burnout and missed opportunities. Practical strategies for marketing, promotions, and prepping your team. Your Next Steps: Define what success looks like for you this holiday season. Review your revenue streams and decide where to focus. Block out your “big rocks” on the calendar—both business and personal. Share your Q4 goals with us inside the Retailer's Inner Circle or tag me on Instagram! Get the Tools & Support – Grab the Holiday Success Planning Guide for step-by-step guides, calculators, and planning templates to make 2025 your best and most relaxed holiday season yet. At only $97, you can't afford not to! (It's free for Inner Circle Members!) Plan With Me Live – Join the upcoming CEO Planning Workshop to map out your holiday strategy alongside me and other shop owners. Join the Inner Circle - Don't let another holiday season go by without my and other likeminded retailers' support! And remember: your membership gets you unlimited access to the Holiday Success Bootcamp, the Profit Planning Masterclass, and so much more. Related podcasts we think you'll like:  Episode 275: How Top Shop Owners Are Planning Their Holiday Strategy Episode 121: Holiday Prep: 5 Tips to Help You See More Profits & Ease During the Holidays Episode 94: The Retailer's Ecosystem: Where To Spend Your Time and Focus Within Your Business   About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

In this episode, we're joined by Quinton Jay, founder and owner of Bacchus Wine & Spirits, a Top 100 Retailer based in Millbrae, CA. Bacchus is a leader in the beverage alcohol retail industry in terms of using data and analytics to shape successful business strategies.

  Add graphic here   With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Holiday Success Planning Guide is now a standalone masterclass! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year.  Want to plan your entire Q4 with me LIVE? Join me and a small group on September 15th and let's get down to business. Limited seating for this quarterly planning session.    In This Episode: Are you heading into the holiday season feeling overwhelmed, reactive, and unsure how to hit your numbers? You're not alone—but the good news is there's a better way. In this episode of the Creative Shop Talk Podcast, I'll share exactly how real retailers are taking control of their holiday planning to finish 2025 strong. We'll pull back the curtain on the strategies and ideas a few of my clients are implementing this holiday season. Instead of relying on “hope marketing” or last year's results, my clients are setting themselves up for success—complete with setting profit goals, tightening inventory, and breaking down sales targets week by week. You'll learn how to do that too! Remember: reverse-engineering your goals creates focus, clarity, and confidence while protecting your profits. Key Takeaways: Why reverse-engineering your goals creates clarity and focus Why you need to set profit-based (not just revenue) targets The importance of weekly planning for staffing, inventory, and marketing Using tools like the Profit Calculator and Holiday Bootcamp for success Shifting from reactive to proactive leadership as a retail CEO   Your Next Steps: Set Your Profit Goal – Decide what you want left after expenses this holiday season. Reverse Engineer Your Plan – Work backward from that profit goal to map out sales, inventory, and expenses. Get the Tools & Support – Grab the Holiday Success Planning Guide for step-by-step guides, calculators, and planning templates to make 2025 your best and most relaxed holiday season yet. At only $97, you can't afford not to! Plan With Me Live – Join the upcoming CEO Planning Workshop to map out your holiday strategy alongside me and other shop owners. Join the Inner Circle - Don't let another holiday season go by without my and other likeminded retailers' support! And remember: your membership gets you unlimited access to the Holiday Success Bootcamp, the Profit Planning Masterclass, and so much more.   Related podcasts we think you'll like:  Episode 271: Back of the Napkin Math: Simplifying Profit Planning for Retailers Episode 231: 3 Simple Marketing Levers to Increase Your Holiday Sales Episode 222: 6 Things to Do This Month to Prepare Your Shop for the Holidays About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast.  For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Lenskart is gearing up for a nearly $1 billion IPO after closing FY25 on a strong note with ₹6,652 crore in revenue and ₹297 crore in profit. What's even more impressive is that almost 40% of that revenue now comes from its more than 600 stores outside India, rare feat for an Indian consumer brand.Unlike peers such as Zomato and Ola that stumbled in global markets, Lenskart has taken a slow-and-steady approach, leaning on selective acquisitions, smart investments, and joint ventures to expand abroad. At the heart of its success is a vertically integrated supply chain that gives the company pricing power, agility in launching new products, and the ability to deliver consistent quality no matter the geography. Tune in.Want to join The Ken's team? Fill this form.Daybreak is produced from the newsroom of The Ken, India's first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Target is reeling as sales have stalled and its stock price has plunged. The company faced backlash after a rollback of its DEI initiatives prompted a boycott that slowed store traffic nationwide, one of the factors that pushed CEO Brian Cornell to step down. Now, Target is scrambling to reset its image. Geoff Bennett discussed more with Pastor Jamal Bryant, who spearheaded the Target boycott. PBS News is supported by - https://www.pbs.org/newshour/about/funders. Hosted on Acast. See acast.com/privacy

A leading retailer has backed claims organised crime is behind a large portion of "industrial-scale theft".See omnystudio.com/listener for privacy information.

US equities were mostly weaker in Wednesday trading, with the Dow Jones ending +4bps, while the S&P500 and Nasdaq closed down 24bps and 67bps respectively. The S&P posted its fourth straight decline, with big tech pullback in focus again. July FOMC minutes showed the majority of officials saw inflation risk outweighing employment risk, though largely seen as stale after July NFP. Retailer earnings the other big story, with takeaways mixed, somewhat idiosyncratic, but largely supporting broader consumer resiliency theme.

Send us a textListen to our July Best Practices panel this week on Bicycle Retail Radio.The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel will talk through an agenda on various topics.Support the show

With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: The holidays are coming. Time to revisit this crucial part of your business.  One bad shopping experience can send a loyal customer packing. The good news? You have the power to make every visit unforgettable. Let's talk about your customer's journey. In this episode of the Creative Shop Talk Podcast, I'm sharing actionable strategies to enhance every stage of your customer journey—from first discovery to post-purchase follow-up. I'll walk you through a 5-stage audit that ensures shoppers feel welcomed, valued, and eager to return - every single time. You'll learn how to create a consistent, memorable experience that boosts loyalty, sales, and joy in your business! Let's dive in! What You'll Learn About Your Customer Journey: Why customer experience begins long before shoppers walk through your door How to audit first impressions, storefront appeal, and in-store ambiance The importance of consistent, trained staff interactions Tips for frictionless checkout and meaningful farewells Creative post-sale follow-up ideas to keep customers coming back Your Next Steps: Audit Your Customer Journey – Walk through your store with fresh eyes (or have a secret shopper do it!) and note one improvement you can make at each stage: discovery, entry, in-store, checkout, and post-sale. Join the Retailer's Inner Circle – Get access to in-depth masterclasses on merchandising, marketing, and customer experience so you can keep refining your shop every month. Retail Marketing & Sales Accelerator is now available ON DEMAND! – Learn how to attract, convert, and retain customers with heart-centered, effective marketing strategies—at your own pace. Join my Love List – Get my weekly coffee chat emails with tips, inspiration, and updates on programs designed to help you thrive in retail! Sign up here: wendybatten.com/lovelist and add your name/email to the list! Related podcasts we think you'll like:  Episode 118: How To Create Loyalty and Amazing Customer Experiences with Guest Expert & Author: Shep Hyken Episode 144: How to Create a Customer Journey Map Episodes 163-166: Simple Sales Strategy Series Parts 1-4 Episode 243: Behind the Counter: Creating Customer Joy in Retail with Kim Williams of the Polka Dot Press Episodes 249-251: Stop Hiding and Be Known: The Retailer's Visibility Series About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast. For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Did you know a jingle can make your brand 96% more memorable? See how AI wrote one in just 2 minutes (and why your business needs this edge).What does a hidden Oregon beach, a 2-minute AI-composed song, and a record-breaking charity event have in common? This episode is your backstage pass to the future of mattress marketing. Mark Kinsley reveals the science behind why jingles work—brands with music boast a staggering 96% higher recall rate! If you've ever wondered why your best promotions still get ignored, this is the missing link. Join us as Mark walks through a live demo: using ChatGPT and Suno to create a custom jingle for Mattress World Northwest, all based on proven neuroscience and brand storytelling. Learn why the "earworm effect" sticks your message in customers' minds, how double-encoding (melody + words) boosts recall, and why refining your AI prompts is the secret weapon every retailer needs. Plus, get a sneak peek at Sleep Summit 2025's game-changing lineup—from Dr. Chris Kuehl's unfiltered economic insights to Eugene Alletto's contrarian take on bedding innovation. Whether you're a sleep industry pro or just obsessed with better sleep, this episode delivers actionable AI tools, community shoutouts, and a behind-the-scenes look at the moments shaping the future of sleep.Timestamps:**- 00:45 – The Hidden Beach Story & Inspiration for Creativity- 03:20 – How a Charity Golf Tournament Raised $94,000 (and Built Community)- 06:15 – The Science Behind Why Jingles Make Brands Unforgettable (96% Recall!)- 10:30 – Live AI Jingle Creation: From Prompt to Melody in 2 Minutes- 15:50 – The Secret to Powerful Prompts (Role, Goal, Topic, Details)- 19:25 – Pro Tips: Refining Your AI Outputs Like a “Prompt Boss”- 23:00 – How to Make AI Jingles Unique to YOUR Brand- 25:40 – Big News: Sleep Summit 2025 Lineup Revealed- 30:10 – Why AI Adoption Starts at the Top (And How to Lead Change)- 32:15 – Your Invitation: How to Join the Sleep Industry's Biggest EventConnect with The FAM Podcast:

Send us a textIt's the milestone every brand owner chases - landing that major retail listing. But without solid systems in place, supply chain slip-ups, inventory miscalculations, and cash flow gaps can turn that win into a serious setback.If you've just landed your first big retail order - or you're gearing up to expand nationally without running out of stock (or cash) - this episode could save you time, money, and sleepless nights. I'm joined by Cameron Aboud and Joel Alderden from sc3sixty, a fractional supply chain company helping emerging food and drink brands scale sustainably. We discuss:

Tim and Tyler talk to Gaji Balakaneshan about building Midwestern BioAg from a legacy inputs retailer to a soil health solution provider. — This episode is presented by American AgCredit. Check them out HERE. — Links Midwestern BioAg - https://midwesternbioag.com  Midwestern BioAg on AgList - https://aglist.com/manufacturer/midwestern-bioag-1 AgList - https://aglist.com 

Send us a textMissed our Growing Ridership panel this July? Listen now in this week's Bicycle Retail Radio episode.This panel brings proactive thoughts on solutions that could facilitate growth in ridership numbers and a return to cycling. Panel lead members have been organized to represent retailers, suppliers, and select industry experts, all who have committed to being proactive and opting to take part in this forum and to provide actionable items for the industry at large to take initiative on through all media outlets and related messaging.Support the show

  With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Struggling to improve retail staff sales training without turning your store into a pushy sales zone? You're not alone! Let's talk about it. In this episode, I'm sharing how independent retailers can flip the script from selling to serving—while boosting revenue. Learn how to build a positive sales mindset and create a sales culture in retail that feels good for everyone involved: for you, your staff, and your customers. Key Takeaways on Selling Confidently: Train your team to confidently engage customers without feeling “salesy” Shift from a pressure-based model to a service-first sales approach Create simple, effective strategies to support your staff's sales success Your Next Steps: Flip the Script Internally: Reframe sales as serving, not selling. Start using this language in team meetings. Train Your Staff with a Simple Framework using the 5-step approach highlighted in the episode. Practice Customer-Centered Language and coach confidence. Join the Retailer's Inner Circle! Related podcasts we think you'll like:  Episode 252: Creating a Culture of Hospitality in Your Retail Business with Guest Expert Stephanie Miller Vincent Episode 266: Retail Growth Tips You Want to Try with Yarn Guru Cadence Kidwell Episode 268: Awesome Isn't Accidental: Raising the Retail Standards in Your Shop About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast. For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Marcy Syms became the youngest female president of a publicly traded New York Stock Exchange company when she was named to the position with her family's business in 1983. At its peak, the Syms chain of off-price, brand-name fashion stores operated 46 outlets across 16 states, generating annual sales approaching $350 million. The chain's slogan — coined by founder Sy Syms, Marcy's father — was iconic: “An educated consumer is our best customer.” While Syms was not the very first off-price fashion retailer when it opened its original store in 1959, Sy and Marcy Syms went on to define the sector and dominate it until — faced with increased competition and a soft economy — Syms filed for bankruptcy and closed its doors in 2011 after more than 50 years. Marcy shares her compelling story and the story of Syms Corporation in a new book, set for release on August 26th. The book is titled Leading with Respect: Adventures of an Off-Price Fashion Pioneer. “Respect,” as she explains on this week's podcast, is the key trait — often misunderstood — of effective leadership. Marcy is a former member of the board at Midlantic Bank and Rite Aid. She is president of the Sy Syms Foundation, which continues her family's philanthropic legacy supporting charitable, educational, and cultural organizations, including the Sy Syms School of Business at Yeshiva University. The foundation has awarded over $60 million to worthy organizations. Monday Morning Radio is hosted by the father-son duo of Dean and Maxwell Rotbart. Photo: Marcy Syms, Sy Syms FoundationPosted: August 11, 2025 Monday Morning Run Time: 49:00 Episode: 14.10 RELATED EPISODES: Hear How Bob Moog's University Games Became the Largest Independent Game Company in the World How Brian Scudamore, a High School Dropout, Disrupted an Industry and Forged a $600 Million Business Dean Guida Bootstrapped His Way to Building a Multinational Enterprise Software Company    

Clancy Overell and Errol Parker wrap up all the biggest stories from the week - live from the Desert Rock FM studio in downtown Betoota. Subscribe to the Betoota Newsletter HERE Betoota on Instagram Betoota on TikTokSee omnystudio.com/listener for privacy information.

From lawsuits and mass brand closures to global expansions and lip product fails - on episode 271 of the Korean Beauty Show, we're breaking down what’s really happening in the Korean beauty industry in July 2025. CONNECT WITH LAUREN Book a Consultation: https://stylestory.com.au/pages/k-beauty-consultancyWatch the Show on YouTube: https://www.youtube.com/@thekoreanbeautyshowpodcastFollow me on Threads: https://www.threads.net/@lauren.kbeautyMy Instagram: http://www.instagram.com/lauren.kbeautyShop K-Beauty: http://www.stylestory.com.au/Shop Jelly Ko: http://www.jellyko.com.au/Follow us on TikTok: https://www.tiktok.com/@stylestory_kbeautyStay up to date with K-Beauty: https://stylestory.com.au/pages/free-gift-signupTake the K-Beauty Product Quiz: https://stylestory.com.au/tools/perfect-product-finder/find-your-perfect-k-beauty-product#/ K-Beauty News Headlines Olive Young Loses Major Infringement Lawsuit 8,831 K-Beauty Brands Closed in 2024 Kolmar Korea Opens Huge US Factory to Avoid Tariffs Aestura Expands to Sephora in Australia and Canada Question of the Week: Best Exfoliants for Dry, Sensitive Skin Products Mentioned: Jelly Ko’s Cinnamon Toast Sugar Scrub Foam One Must, One Meh, One Miss: Lip Product Reviews Products Mentioned Colorgram Fruity Glass Gloss Hera Sensual Nude Gloss Amuse Lip Smudger Banila Co Lip Smudger Jelly Ko Gelato Glaze Lip Mask Watch Recommendation: Dear Hongrang (Netflix) Some of the links in this post may be affiliate links. This means that if you click through and make a purchase, I may earn a small commission at no extra cost to you. Your support helps keep The Korean Beauty Show running. Thank you!See omnystudio.com/listener for privacy information.

We begin a new series on Africa's economic future, as the continent's population heads toward 2.5 billion. Today, we're in South Africa. We hear from Pieter Engelbrecht, CEO of Shoprite — the country's biggest private employer on how customer loyalty helped drive the supermarket's success. Also, As France ramps up defence spending, we visit a town where factories are shifting to arms production. And in India, the growing trend of the fake wedding party a full celebration, with no wedding.

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Ready to transform your team from task-doers to strategic thinkers? In Episode 272 of the Creative Shop Talk Podcast, I'm answering a question from one of my Mastermind members, Dan Haynes: How do we flip the mindset of management-level team members from task-oriented to strategic thinking?  I'm diving deep into nurturing effective leadership and fostering genuine team buy-in. You'll discover how to empower your employees, cultivate ownership, and build the culture you've always envisioned. I'm tackling the common challenge of getting your team to think strategically and guide the operation, rather than just completing tasks. Key Takeaways on Leadership and Culture: Clarify Your Vision: Ensure your team understands the business vision and their role within it. Provide Tools & Nurture: Equip your team with necessary training, like time management and prioritization, and offer ongoing support. Empower Decision-Making: Foster strategic thinking by asking "what" and "why" questions, encouraging them to think proactively. Utilize KPIs and Explain the "Why": Help your team understand the ripple effect of their actions by connecting their efforts to key performance indicators and overall business goals. Celebrate Wins & Give Feedback: Encourage growth through constructive feedback using the "start, stop, continue" framework, and acknowledge their successes. Your Next Steps: Reflect on your current delegation style. Where can you let things go and trust your team more?   Pick any of the takeaways above and get to work:  Begin using the “stop, start, continue” framework Start using “what” and “why” questions/interactions with your team. Celebrate employees' wins and give them feedback.   Join the Retailer's Inner CircleJoin me inside the Retailer's Inner Circle—our signature coaching community where retailers like you get tools, coaching, and lead your team with more confidence Related podcasts we think you'll like:    Episode 153: Recipe for Success: 4 Leadership Lessons We Can Learn from Erin French of The Lost Kitchen Episode 223:Behind the Counter: Buying an Existing Business with Shop Owners Dan & Robin Haynes Episode 244: Behind the Counter: From E-Commerce to Brick and Mortar with Chris Waddy About your host, Wendy Batten   In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast. For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's current programs and services for shop owners can be found HERE.  Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes!  Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:   Let's simplify the numbers you need to know and why in your retail business. Don't be that retailer that is overwhelmed by numbers in retail—or worse, avoiding them altogether. In this episode of the Creative Shop Talk Podcast, I'm sharing the surprisingly simple method I use to help retailers finally understand their sales goals, profit margins, and growth potential. Say goodbye to spreadsheet stress and hello to clarity with my Profit Planning Masterclass and “back-of-the-napkin” profits calculator. It's the calculator you have been waiting for and my clients LOVE.  Whether you're just getting started or years into running your retail business, this is the financial pep talk and practical tool you didn't know you needed. What You'll Learn about Profit Planning: Why profit is essential (and not a dirty word!) What your “keep the lights on” number is and why you need to know it How to calculate your real sales goal using 3 simple numbers: foot traffic, conversion rate, and average order value The link between confident planning and business peace-of-mind Your Next Steps: Grab the Profit Planning Masterclass! Visit wendybatten.com/profit to access the $47 on-demand workshop and get the simple sales calculator that helps you set clear profit goals. Calculate Your “Keep the Lights On” Number Identify your essential operating expenses—like rent, payroll, inventory—and plug them into the calculator to find out your real sales goal. Gather 3 key data points from your POS system: Average Order Value (AOV), Foot Traffic, and Conversion Rate. Set a Weekly or Monthly Sales Goal Use the calculator to determine exactly how much revenue you need—and how many customers you need to serve to reach it. Talk to Your Team Share your new goals and engage your team in improving sales through better customer service and upselling techniques. Join the Retailer's Inner CircleGet ongoing support, coaching, and access to my full library of trainings and tools. Related podcasts we think you'll like:    Episode 31: 7 Strategies to Attract Foot Traffic to Your Brick and Mortar Episode 103: Increase Sales With Your Silent Salesperson: Signage Episodes 163-166: Simple Sales Strategy Series About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Send us a textRyan from Subimods joins us this time to talk about his role at Subimods, the work culture and the people, and his Subaru Legacy Wagon and his 2.5 RS.Links from the show, links to sponsors and discount partners, and ways to support the podcast:Ryan Stansonhttps://www.instagram.com/ryan_stanson/ SubimodsInstagramhttps://www.instagram.com/subimods/ Websitehttps://subimods.com/ - - - - - - - - - - - - - - - - - - - - - - - - - - -Subie & YOU! Podcast Website!!https://subieandyoupodcast.com/ Go check out the newly designed website!!- - - - - - - - - - - - - - - - - - - - - - - - - - -Sponsors of the Podcast:Subaru GearUse code subieandyou25 to get 20% off your purchase!Get FREE shipping for orders over $50 after 20% discount!Website:https://subarugear.com/ Accentrek DesignsInstagram:https://www.instagram.com/accentrek.designs/ Website:https://www.accentrekdesigns.com/ Mele Design FirmUse code Subie+You on select Rally Spec products and Subaru products to get 5% off your purchase!Website:https://meledesignfirm.com/ New Crosstrek Battery Mount:https://meledesignfirm.com/products/subaru-crosstrek-group-35-mount - - - - - - - - - - - - - - - - - - - - - - - - - - - Other Brands Offering DiscountsREIKA WheelsUse code SubieYou10 for 10% off purchases!Website:https://reikawheels.com/ Orbis Overlanding10% discount off Orbis Overlanding and partnering car products(excludes apparel)Discount code: subieandyou Website:www.orbisoverlanding.com/  

  With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Feeling stuck in perfectionism or weighed down by self-doubt? You're not alone—and you don't have to stay there! In this quick yet powerful coffee chat, I'm sharing real conversations I've had with shop owners navigating mindset challenges like imposter syndrome, overwhelm, and lack of confidence. You'll walk away with practical mantras, empowering reminders, and actionable strategies to help you move forward—even when things feel messy. What You'll Learn: Why “done is better than perfect” is a game-changing mantra How to prioritize progress over pressure in your retail business Ways to quiet your inner critic and own your role as CEO Simple strategies for leading your team with confidence Reminder: Your dream clients are looking for the real, imperfect you. You don't have to be filtered and perfect to attract your dream clients. “Everything is figureoutable.” - Marie Forleo Your Next Steps: Take 10 minutes this week and make a list of what makes your shop unique. Know WHY your customers love you and lean in to that.  Identify one task you're overthinking and complete it. Check in with your team. Ask for help where you are stuck. (I'm here for you!) Jump on over to https://wendybatten.com/work-with-me/! From here, you'll be able to join the Retailer's Inner Circle or grab on-demand workshops, including what just dropped: my Profit Planning mini-masterclass that includes the “back of the napkin” easy profit planning calculator, my members are raving about! It's only been available for my coaching clients in the past, but for a limited time, we're offering it to you, our podcast listeners. (Members already have access!)   Related podcasts we think you'll like:  Episode 128: 5 Ways to Recreate That Disney Cash Flow Magic Inside Your Shop Episode 153: Recipe for Success: 4 Leadership Lessons We Can Learn from Erin French of The Lost Kitchen Episode 161: Takeaways from my Recent Mastermind Retreat About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

   With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: Is Your Google Business Profile Costing You Customers? Your Google Business profile is one of the easiest and most powerful tools to drive retail growth. In this Coffee Break episode of the Creative Shop Talk Podcast, I'm sharing ten quick, high-impact ways to audit and refresh your profile—just in time for the fall retail rush. Updating your Google Business profile takes 10 minutes. We all have 10 minutes! Use them to update your digital storefront and start showing up where your customers are already searching: GOOGLE! What You'll Learn: Why accurate business info and categories on Google Business matter more than ever How photos, descriptions, and reviews drive trust and in-store visits (and why you need to respond to them!) Which hidden features (like Q&A and messaging) increase visibility and engagement …and MORE! Don't leave money on the table—this easy refresh could bring new customers through your door.

Today's show: Grok 4 just leapfrogged OpenAI to become the top AI model—and it's not just hype. In this episode, @Jason and @alex break down Grok's AGI-level performance, the massive drop in LLM pricing, and why some companies are raising prices anyway. They also dive into the Missouri AG's investigation into AI “bias,” the future of First Amendment protections for LLMs, and how autonomous vehicles are creating a new category: “autonomous commerce.” If you're building with AI or betting on the future of tech, don't miss this one.Timestamps:(1:55) AI models: Grok 4 and performance benchmarks(3:51) Detailed analysis of AI model performance and price trends(10:11) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist(11:25) AI models' problem-solving capabilities and timeline for solving math problems(16:53) Legal and regulatory challenges for AI(19:56) Retool - Visit https://www.retool.com/twist and try it out today.(21:12) Bias in AI models and political implications(30:41) Vouched - Trust for agents that's built for builders like you. Check it out at http://vouched.id/twist(32:07) Infinite energy potential and AI impact; Bitcoin's new high(37:11) Crypto regulation and fintech under new administration(45:50) Future of storage, computing power, and GPU lifespan in data centers(53:40) Claude segment by Anthropic(55:09) Guest Ben Seidl of Autolane introduction(57:19) Autolane's impact on autonomous vehicles and commerce(59:05) Rise of autonomous commerce and logistics(1:06:37) Retailer issues with autonomous vehicle integration and orchestrationSubscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.comCheck out the TWIST500: https://www.twist500.comSubscribe to This Week in Startups on Apple: https://rb.gy/v19fcpFollow Lon:X: https://x.com/lonsFollow Alex:X: https://x.com/alexLinkedIn: ⁠https://www.linkedin.com/in/alexwilhelmFollow Jason:X: https://twitter.com/JasonLinkedIn: https://www.linkedin.com/in/jasoncalacanisThank you to our partners:(10:11) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist(19:56) Retool - Visit https://www.retool.com/twist and try it out today.(30:41) Vouched - Trust for agents that's built for builders like you. Check it out at http://vouched.id/twistGreat TWIST interviews: Will Guidara, Eoghan McCabe, Steve Huffman, Brian Chesky, Bob Moesta, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarlandCheck out Jason's suite of newsletters: https://substack.com/@calacanisFollow TWiST:Twitter: https://twitter.com/TWiStartupsYouTube: https://www.youtube.com/thisweekinInstagram: https://www.instagram.com/thisweekinstartupsTikTok: https://www.tiktok.com/@thisweekinstartupsSubstack: https://twistartups.substack.comSubscribe to the Founder University Podcast: https://www.youtube.com/@founderuniversity1916

Do you enjoy hosting a handful of people for game night? How about a few hundred? That's what these three tried for the first time about a month ago in Burbank, CA: Dustin Staats, content creator and owner of online and brick-and-mortar retailer BGE Tabletop; George Caceres, owner of board game cafe Game N' Grounds; and Dae, owner of board game store Fire & Dice, came together to put on the very first LFG Con this past June. We asked Dustin to join us on the podcast to talk about how their convention dreams started and what it took to make them a reality. Plus, Dustin shares how he made the transition from board game content creator to board game retailer. Listen in! Timeline: 3:53 - Going Analog's game pick: Dark Heists. 8:58 - Dustin's game pick: Scythe. 11:59 - Going Analog's topic: Running a game convention (for the first time). 25:47 - Dustin's topic: From content creator to retailer (how I opened my brick & mortar store)

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: It's not luck. It's not magic. Running a successful retail shop takes purpose, planning, and showing up as your best self. In this inspiring episode, I'm sharing a powerful reminder from one of my favorite authors, Jon Acuff:  “Awesome is never accidental.” Let's talk about how you can intentionally create a business that feels great for you and your customers—on purpose, not by chance. We don't want average businesses or lives: strive for AWESOME.   Tips on Raising Your Retail Standards: “Awesome” isn't just luck. Success is built with intention. Stop saying “She's so lucky” and ask what she is doing differently. Be an intentional leader. Plan 90 days ahead like a CEO. Learn new skills to grow your shop and confidence. Make business decisions that align with your personal and brand values. Level up your customer's experience. 81% of people will leave your store if they think someone else offers a better experience. Inconsistent service can drive even loyal customers away. Set clear store standards: music, smell, cleanliness, staff behavior—it all matters.   Your Next Steps: Write down the quote: Awesome is never accidental. Pick one small area in your business and raise the bar. Ask yourself: how can I be more awesome today?   Related podcasts we think you'll like:  Episode 136: Annual Planning that Fills Your Life Buckets Episode 143: How to Plan and Host Successful Events in Your Retail Shop Episode 144: How to Create a Customer Journey Map About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode: I want you to ask yourself this question: “Why wouldn't I be checking in mid-year with my retail business? Is there something I am avoiding? Am I making excuses like I'm ‘too busy'?” (Your words, not mine!)  As a retail coach, it's my job to not only teach you the steps you need to take to do a midyear check-in in your retail business but also encourage you to get it done. Trust me: this will make a huge difference in your mindset and in how you run your beautiful business.  In this episode I'm walking brick and mortar retail shop owners through a simple yet powerful midyear retail planning process to stay on track for profitability and growth. You'll learn what you need to look at during the review, how to adjust business goals, and how to build a profit plan to keep you flexible yet focused for the rest of the year. (Inner Circle members have access to a quarterly retail planning checklist to review your progress!) Whether you've hit your targets or need to pivot, this actionable framework will help you identify “creep” in your operations, celebrate your wins, and map out the next six months with confidence. “Don't plan for ‘fine.' Plan for awesome. Your business deserves more than mediocre.” - Wendy Batten Timestamped Topics: 03:00 – Flexibility vs. Excuses: Adjusting Your Goals 05:00 – Spotting and Reining in “Creep” 07:00 – Setting Real Profit Planning Numbers 09:00 – Month-by-Month Financial & Inventory Review 12:00 – Profitability Check: Are You Pushing String? 13:00 – Celebrating Achievements & Acknowledging Progress Key Takeaways to Help with Your Midyear Planning Check In: Use a quarterly retail planning checklist to audit goals, revenue, and operations (Inner Circle members: We have one in the mid-year planning masterclass!) Identify and correct “creep” in profits, inventory, team standards, and operations. Use a profit plan template and plug in your numbers, margins, and expenses. This will help you to make sure you are on track to meet your financial goals. (This is a GAME CHANGER and we have one in the Profit Planning Micro-Masterclass for Inner Circle members.) Conduct honest month-by-month reviews of P&L, balance sheet, and personal workload. Always celebrate wins—acknowledging progress fuels motivation for the next quarter.   Your Next Steps: First of all, thank you so much for listening. I would love it if you would subscribe & leave a review on your favorite podcast platform. Join the conversation on Instagram! Follow along with me at @wendybatten.biz and share with me your biggest midyear wins. I'd love to hear what you are most proud of in the first 6 months of 2025! Inner Circle members have access to the Midyear Biz Review Masterclass and the Profit Planning Masterclass and Profit Calculator. Make sure you are logged in! If you aren't already a member of the Retailer's Inner Circle, you can join us anytime - the doors are open!  Related podcasts we think you'll like:  Episode 89: Money Talk & Mindset with Profits First Coach April Stroink Episode 112: How to do a Midyear Review and Check-up Episode 169: 5 Easy Ways to Improve Your Profit Margins (and Why You Should!)   About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

On today's podcast episode, we discuss our unofficial list of the most unexpected retailer campaigns this year. This month, our analysts Arielle Feger, Becky Schilling, and Sara Lebow (aka The Committee) put together a very unofficial themed list of the top eight retailers based on the most surprising marketing campaigns we've seen in the last six months. In this month's episode, Committee members Analysts Arielle Feger and Sara Lebow will defend their list against Senior Analyst Zak Stambor and Analyst Rachel Wolff, who will dispute the power rankings by attempting to move retailers up, down, on, or off the list.   Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities contact us: advertising@emarketer.com For more information visit: https://www.emarketer.com/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com    For a transcript of this episode click here:  https://www.emarketer.com/content/podcast-unofficial-most-unexpected-retailer-campaigns-2025-june-reimagining-retail   © 2025 EMARKETER Cint is a global insights company. Our media measurement solutions help advertisers, publishers, platforms, and media agencies measure the impact of cross-platform ad campaigns by leveraging our platform's global reach. Cint's attitudinal measurement product, Lucid Measurement, has measured over 15,000 campaigns and has over 500 billion impressions globally. For more information, visit cint.com/insights.

GrabAGun CEO Marc Nemati joins Cam to talk about the plans to take the company public (trading on the New York Stock Exchange under the symbol "PEW", incidentally) and why he believes it will have a broader, positive impact on the firearms industry as a whole.