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The CPG Guys are joined in this episode by Neil Saunders, Manging Director & Retail Analyst at GlobalData Retail.Follow Neil on LinkedIn at: https://www.linkedin.com/in/neilretail/Follow GlobalData Retail on LinkedIn at: https://www.linkedin.com/company/globaldataretail/This episode was recorded in Seattle at Amazon Accelerate 2025.Neil answers these questions:Neil, What are some of the biggest surprises you've encountered working with consumer/retail data over the past few years?From your point of view, what are the top 2‐3 trends in retail & CPG that everyone should be aware of in 2025 going into 2026?As e-commerce continues to expand, what role do you see Amazon playing in shaping the biggest retail trends for 2025 and beyond?How are consumer behaviors changing post-pandemic, especially around value, quality, and brand loyalty?Inflation, supply chain disruption, and shifting distribution channels — how are those reshaping what CPG brands need to do differently now?How are stores like Amazon helping small businesses adapt to supply chain changes and still get products to consumers quickly?How are analytics, AI, and data science changing the game for merchandising, promotions, and forecasting in CPG retail?What do you see as the elements of a strong brand-retailer partner relationship these days? How have those changed? Given shelf space is often limited, what makes a CPG brand more “shelf-worthy” in the eyes of retailers right now? What makes Amazon a unique partner for independent sellers compared to traditional brick-and-mortar retailers?What innovations or retail models are you watching that might seem niche today but could become mainstream soon?What advice would you give to CPG companies in terms of investing in people, data, or technology over the next 1-3 years?CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comSheCOMMERCE Website: https://shecommercepodcast.com/Rhea Raj's Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.
Sean Jimenez is a former retailer turned wholesaler with over 25 years in the industry. He currently manages more than 40 sales reps for a multi-million-dollar novelty sock and design company based in Santa Cruz, California. Over the course of his career, Sean has built apparel programs for Fortune 500 companies, managed full design teams for large private-label programs, worked in off-price, and sold everything from Hawaiian shirts to $50,000 stereo systems. He's met more than a few characters along the way, made as many friends as possible, and lives by the rule: never say no — there's always a way; try to be kind to everyone you meet, because you never know when you might need them, and you can never have too many friends. When he's not working (which isn't often), Sean works on the house, spends time with his wife and kids, occasionally drinks and smokes too many cigars (apparently), and has been playing in a band for about 12 years. Rock and roll, baby.Rachel Blackwell has been with Socksmith for six years, leading the company's marketing efforts with a focus on building meaningful partnerships and standout brand experiences. Originally from the UK, she began her career with Volkswagen before trading British drizzle for California sunshine — thanks to a fateful trip to Las Vegas and one tall, dark, and handsome Californian. At Socksmith, Rachel oversees everything from social campaigns to retail support programs, including the brand-new Retailer of the Year (ROTY) initiative. Whether she's crafting engaging content or finding fresh ways to support stockists, Rachel brings a creative, strategic, and fun approach to everything she does.In this episode, Sean and Rachel pull back the curtain on what it really takes to build a values-driven brand in today's retail landscape. From decades of relationship-first selling to modern marketing strategies that actually support independent retailers, this conversation dives deep into leadership, loyalty, and long-game thinking in wholesale, marketing, and brand building.We are incredibly grateful for everyone who listens to and shares this podcast! If you've found value in our episodes and want to help us keep creating, we've made it easy through Buy Me a Coffee. Any contributions from $5 up to $200 help cover the real costs of podcasting—editing, hosting fees, and everything else that goes into bringing you quality content. It's a way for you to invest in the conversations and topics that matter to you. Head to buymeacoffee.com/retailwhorb, and as always, thank you for your continued support! What's InsideHow Socksmith supports independent retailers beyond discounts — from marketing assets to community-first initiativesWhy relationships, consistency, and showing up still matter more than ever in wholesale and sales leadershipA behind-the-scenes look at Socksmith's new Retailer of the Year (ROTY) program and how it celebrates creativity, merchandising, and community impactROTY Blog and Info PageBecome a Socksmith Retailer HereSocksmith WebsiteInstagramFacebookSupport the show
Learn how to plan your remodel at your retail store - what it takes for planning, what resources to use, how much time you need allotted.Budget formStore evaluationOur Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues.Support the show
Send us a textYou're on shelf. Now what?In this episode of Foodpreneur with Chelsea Ford, I chat with Sonia Martinez, a retail expert from AUR Foodworks who works with both retailers and brands to improve in-store ranging, product positioning, and merchandising.Sonia is clear: retailers provide real estate, they won't do the selling for you. And if your product isn't moving, you're at risk of getting delisted.Grab your pen and paper and take notes. If you're driving for velocity, tune in to hear:
The Cybercrime Wire, hosted by Scott Schober, provides boardroom and C-suite executives, CIOs, CSOs, CISOs, IT executives and cybersecurity professionals with a breaking news story we're following. If there's a cyberattack, hack, or data breach you should know about, then we're on it. Listen to the podcast daily and hear it every hour on WCYB. The Cybercrime Wire is brought to you Cybercrime Magazine, Page ONE for Cybersecurity at https://cybercrimemagazine.com. • For more breaking news, visit https://cybercrimewire.com
In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris and Anne teamed up with Chad Lusk from the Alvarez & Marsal Consumer and Retail Group to hand out our 2025 Omni Awards across the following categories: Retailer of the Year Headline of the Year Retail Technology of the Year Most Overhyped Retail Tech Best Strategic Move from a Struggling Retailer And so much more, including 2026 predictions There's all that, plus liquid death pit diapers, the Aldi Aisle of Shame Facebook group, and whether robots watching you do chores is the stuff of nightmares. #RetailAwards #WalmartChatGPT #AldiGrowth #RetailTech #AgenticAI #RetailPodcast #OmniTalk #DougMcMillan #2026Predictions #RetailInnovation #ElectronicShelfLabels #RetailCEO
Chad Lusk from A&M Consumer and Retail Group, Chris, and Anne debate Retailer of the Year in this segment sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. Chad champions Aldi's unprecedented 225-store expansion and perfect timing with value-conscious consumers, while Anne argues Walmart's technology leadership and fashion momentum earned them the crown. Chris makes the case for Costco's operational discipline and traffic growth despite stock challenges. Who deserves 2025's top retail honor? For the full episode head here: https://youtu.be/ApiGWRByxIY #retaileroftheyear #aldi #walmart #costco #groceryretail #retailexpansion #privatelabel #valueretail
Welcome to Nerd Alert, a series of special episodes bridging the gap between marketing academia and practitioners. We're breaking down highly involved, complex research into plain language and takeaways any marketer can use.In this episode, Elena and Rob explore whether "only at Target" labels actually drive sales or if they backfire. They reveal how exclusive features can sometimes make products less appealing when customers see them as trivial or disconnected from real value.Topics covered: [01:00] "Do Products Labeled Retailer Exclusive Affect Consumer Behavior"[02:00] How scarcity influences buying decisions[03:00] Testing exclusivity with vacuums and Blu-Rays[04:00] Why adding more exclusive features can hurt sales[05:00] In-store experiences versus exclusive labels[06:00] When exclusivity feels meaningful versus trivial To learn more, visit marketingarchitects.com/podcast or subscribe to our newsletter at marketingarchitects.com/newsletter. Resources: Upshaw, D., Amyx, D., Upshaw, A., & Hardy, M. (2023). Do products labeled retailer “exclusive” affect consumer behavior?Journal of Marketing Development and Competitiveness Get more research-backed marketing strategies by subscribing to The Marketing Architects on Apple Podcasts, Spotify, or wherever you listen to podcasts.
PJ talks to Catherine Shannahan of the Irish Examiner who broke the story. Hosted on Acast. See acast.com/privacy for more information.
PJ hears that Normal, the Danish retailer, are taking over the Argos slot in Grand Parade, learns all about the City Hall reception for Hoggy, finds out what happens at the SHARE Xmas Dinner. And more... Hosted on Acast. See acast.com/privacy for more information.
This evening, we dive into the latest market movements with PrimeXBT, we speak to Pan-African Investments about the US potentially excluding SA from the Agoa extension, we look at tech job vacancies with Pnet, Deal Leaders International updates us on M&A activity in SA including Mr Price's European acquisition and the Anglo-Teck merger vote, Satrix examines how childhood attachment styles can influence current investment strategies, and we hear from Michael Humphreys, MD of Supa Quick, on his journey from building buildings to building franchises. SAfm Market Update - Podcasts and live stream
This week we're revisiting our Retailer & Supplier Best Practices Panel from October to learn tips from both retailer and supplier business.This panel is part of the NBDA's initiative to unite industry experts to circulate best practices that align the industry.A special thanks to sponsors Ride E-Z for your partnership.Support the show
What if the biggest threat to your brand's profitability isn't the next tariff or supply chain disruption, but an outdated playbook that forces you to choose between raising prices on loyal customers or sacrificing your margins?Agility requires more than just reacting quickly to market changes; it requires the intelligence to anticipate them and automate the optimal response. Today, we're going to talk about how leading retail brands are navigating complex economic pressures like tariffs and inflation—not by resorting to the old tactics of deep discounts or across-the-board price hikes, but by deploying AI to create a more resilient and intelligent operation. We'll explore how AI is helping brands maintain pricing stability, turn insights from major shopping events into real-time strategy, and fundamentally shift teams from staring at dashboards to taking automated, margin-protecting actions. To help me discuss this topic, I'd like to welcome, Sai Koppala, CMO at CommerceIQ. About Sai Koppala Sai brings over 20 years of marketing and strategy experience. Before CommerceIQ, he was Chief Marketing & Strategy Officer at SheerID and held leadership roles at Apigee (acquired by Google) and SAP. He holds an MBA from the Kellogg School of Management and a Master's in Electrical Engineering from Arizona State University. Sai Koppala on LinkedIn: https://www.linkedin.com/in/koppala/ Resources CommerceIQ: https://www.commerceiq.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
If you're a product-based brand or a retailer wondering how to make the most of the Faire platform right now - this is the episode you've been waiting for.Jennifer joined Faire back in 2019 and has played a massive role in scaling their revenue and shaping the buyer and brand experience. She's leading the charge on the programs, tools, and updates that directly impact YOU - whether you're an independent brand, a retailer, or both.We're talking:What's actually working on Faire right nowHow AI is changing the platform (and what it means for visibility)How to prepare for Winter MarketHow to build trust through fulfillment, reviews, and performanceWhy Faire is betting big on tools that help both sides of the marketplace winThis is the most up-to-date insight you're going to get into how the platform is evolving and what you can do to grow your sales and visibility - today.Resources mentioned:Download the 6-Week Faire Market Planner: www.kristinfishercoaching.com/fairemarketplannerWatch the Free Faire Success Blueprint Workshop: www.kristinfishercoaching.com/faireblueprintJoin the Faire Bootcamp: www.kristinfishercoaching.com/bootcampEnjoy the chat!LOOKING TO GROW YOUR WHOLESALE BUSINESS ON FAIRE? 1) Learn what buyers are looking for on Faire. Listen to the FREE private podcast series Unlocking Faire - Get instant access HERE2) Get my exact growth strategy inside the FREE workshop, The Faire Success Blueprint Watch now HERE3) Ready to take action and scale on Faire? Check out The Faire BootcampNEED STRATEGIC SUPPORT IN YOUR BUSINESS? 1) Build out a sustainable strategy with the Goal Setting Workshop HERE2) Explore private mentorship with Kristin HERE (limited spots available)LET'S CONNECT!Want to leave a Question to air on the podcast (OR leave a little podcast love note)? CALL IN TO THE ‘BUYER HOTLINE' HEREWebsite: kristinfishercoaching.comInstagram @kristinfishercoachingContact: hello@kristinfishercoaching.com
In this episode of the Cyber Uncut podcast, David Hollingworth and Bethany Alvaro talk about the week's cyber security and AI news! Hollingworth and Alvaro get things started by unpacking the Australian government's National AI Plan. Is it actually good governance, or more of a vibe ripe to be abused by the AI giants? The pair then talk about the eSafety Commissioner's warning that smart car systems are being taken advantage of by domestic abusers, and concern over the impact of the looming social media ban might have on queer youth, before looking at a pair of interesting cyber security incidents from the past week. But we end on some good news. Hollingworth and Alvaro share some reactions to the National AI Plan, before talking about a new UK initiative to stand up an e-sports event to promote and sharpen vital cyber security skills. Enjoy, The Cyber Uncut team
What if the biggest threat to your brand's profitability isn't the next tariff or supply chain disruption, but an outdated playbook that forces you to choose between raising prices on loyal customers or sacrificing your margins?Agility requires more than just reacting quickly to market changes; it requires the intelligence to anticipate them and automate the optimal response. Today, we're going to talk about how leading retail brands are navigating complex economic pressures like tariffs and inflation—not by resorting to the old tactics of deep discounts or across-the-board price hikes, but by deploying AI to create a more resilient and intelligent operation. We'll explore how AI is helping brands maintain pricing stability, turn insights from major shopping events into real-time strategy, and fundamentally shift teams from staring at dashboards to taking automated, margin-protecting actions. To help me discuss this topic, I'd like to welcome, Sai Koppala, CMO at CommerceIQ. About Sai Koppala Sai brings over 20 years of marketing and strategy experience. Before CommerceIQ, he was Chief Marketing & Strategy Officer at SheerID and held leadership roles at Apigee (acquired by Google) and SAP. He holds an MBA from the Kellogg School of Management and a Master's in Electrical Engineering from Arizona State University. Sai Koppala on LinkedIn: https://www.linkedin.com/in/koppala/ Resources CommerceIQ: https://www.commerceiq.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
Today, Samantha Conner kicks off a two-part Five Minute Friday series breaking down the lifeblood of every retail business: inventory. And to understand inventory, we're taking it all the way back to where it begins — trade shows and markets. In Part 1, Samantha uncovers the biggest 2026 trade show trends every retailer needs to know, whether you're selling apparel, home and gift, children's, western, or anything in between. With over 25 shows attended last year, The Boutique Hub team has a front-row seat to what's changing — and how you can plan smarter. You'll learn: Why there are more trade shows than ever and what that means for you The rise of niche markets and how they can serve your business How major shows are leveling up with education, activations, and immersive experiences What retailers should consider when deciding which shows to attend Why inspiration at market is becoming just as important as the product itself
New York Times and USA Today best-selling author Donna VanLiere’s 18 books include The Christmas Shoes and The Christmas Blessing, which were adapted into movies starring Rob Lowe and Neil Patrick Harris. Donna has won a Retailer's Choice Award for Fiction, a Dove Award, a Silver Angel Award, two Audie Awards (seven nominations) for best inspirational fiction, and a Gold Medallion Book of the Year nomination, and she is an inductee in the Ohio Foundation of Independent Colleges Hall of Excellence. She has spoken at the prestigious Patricia Adams Lecture Series at Heidelberg University, Among Friends conferences, Women of Faith events, and Extraordinary Women conferences. Donna’s newest book, Looking for Christmas, is available now for pre-order, and she is currently finishing Looking for God, which will release in the spring of 2026. Discover more Christian podcasts at lifeaudio.com and inquire about advertising opportunities at lifeaudio.com/contact-us.
Marley Kayden and Sam Vadas close out the trading week with a glimpse into some unsung stories in U.S. and international markets. They talk about the climb in domestic retail stocks and Chinese tech firms like Moore Threads, which grew over 400% after its $1.1 billion IPO. ======== Schwab Network ========Empowering every investor and trader, every market day. Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/ About Schwab Network - https://schwabnetwork.com/about
Most retailers dread returns, but what if they're not the problem you think they are? In this episode, Sal breaks down the real story behind returns — why they happen, what they reveal about your customers, and how the smartest retailers turn returns into repeat sales instead of lost revenue. You'll learn simple ways to streamline your returns process, reduce unnecessary returns, and create an experience that builds trust rather than frustration. If you've ever wondered how to make returns easier, faster, and more profitable, this episode is your new go-to guide. ✨ In this episode: • Why returns are actually data you can use • The biggest mistakes retailers make with returns • How to turn a return into a new sale • Easy improvements for a smoother returns experience — Sal
Retailer and board member at Master Grocers Australia, Lincoln Wymer, joined Jacqui Felgate.See omnystudio.com/listener for privacy information.
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Season Five wraps with a heartfelt, honest conversation you don't want to miss. In this final episode of the year, I'm pulling back the curtain and sharing the real-life alignment shifts, boundaries, and mindset resets that shaped my 2025 - and how you can step confidently and intentionally into 2026. If you've ever felt out of sync with your business, overwhelmed by hustle culture, or unsure whether your decisions still match the life you want today… this episode will feel like a deep breath. Wendy talks openly about anxiety, intuition, "right-fit" clients, protecting your energy, and designing a business that actually supports your life - not the other way around. Grab a cozy drink, settle in, and get ready to reflect, recalibrate, and realign for the year ahead. Insights to Guide Your 2026 Planning Why your business can only grow as sustainably as you can The difference between chasing clients vs. attracting aligned ones Intuition whispers before it screams Why a full calendar isn't the goal – spaciousness is The power of boundaries as leadership How to identify fuels vs. drains in your business The importance of checking whether your business still aligns with who you are today Your Next Steps: Revisit your 2025 experiences: What felt aligned? What felt heavy? Review your client base: Who energizes you? Who doesn't? Set or reinforce boundaries that support your CEO role Explore deeper support if you're ready – whether that's joining the Level Up Mastermind, or finding coaching or community. Need help with your 2026 business planning? Grab my Best Year Ever standalone masterclass. It's available for free for Inner Circle members and for purchase from non-members. Members and non-members alike will meet with me live on Zoom on January 13th at 2pm ET. A replay will be available for those who cannot make it live. Related podcasts we think you'll like: Episode 136: Coffee Break Chats with Wendy: Annual Planning That Fills Your Life Buckets Episode 186: Choose Joy: Reframe Your Mindset and End Your Retail Year Happy Episode 197: A Monthly Debrief: A Simple Activity All Retail Shop Owners Should Be Doing About your host, Wendy Batten In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast. For more support from Wendy Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners Hang out and connect with Wendy on IG All of Wendy's current programs and services for shop owners can be found HERE. Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes! Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select "Ratings and Reviews" and "Write a Review" and let me know what your favorite part of the podcast is. So grateful for you! Thank you!
In der 342. Episode von Irgendwas mit Recht spricht Marc mit Christian Wensing, Volljurist und heute in leitender Position in der Rechtsabteilung von Douglas. Christian erzählt, wie er über ein Faible für Sprachen, einen juristischen Vater und erste vage Berufsüberlegungen zum Jurastudium in Münster gekommen ist, warum ihn wirtschaftsnahe Themen wie Kartell- und Gesellschaftsrecht fasziniert haben und wie Stationen im Bundeskartellamt, in Großkanzleien und in der Rechtsabteilung von Henkel seinen Wunsch nach internationaler Arbeit geprägt haben. Es geht darum, weshalb er den eher ungewöhnlichen Weg gewählt hat, den LLM erst nach dem zweiten Examen in London zu machen, welche Rolle Sprache und Netzwerke spielen. Wie bereitet sich ein europaweit tätiger Retailer mit Milliardenumsätzen auf ein Börsen-Listing vor? Was bedeutet eine umfassende Due Diligence aus Unternehmenssicht konkret und wie koordiniert man intern Datenräume, Fragenkataloge und externe Berater? Was unterscheidet die Perspektive eines Kanzlei-Anwalts von der eines Unternehmensjuristen, der auch die Integration von Zukäufen und die langfristige Entwicklung im Konzern begleitet? Wie fühlt es sich an, wenn Kapitalmarktrecht plötzlich zum täglichen Handwerkszeug wird, obwohl man ursprünglich aus dem Private-Equity- und M&A-Bereich kommt? Und welche Überlegungen sollten Studierende und Referendarinnen anstellen, wenn sie zwischen Großkanzlei, LLM, Promotion und Unternehmensjuristerei abwägen? Antworten auf diese und viele weitere Fragen erhaltet Ihr in dieser Folge von IMR. Viel Spaß!
How do you build a store customers love coming back to — not just for products, but for the feeling it gives them? Retailer and industry expert Ari Lowenstein, owner of Ari's Pantry in Dallas, returns to the show to share his signature framework: the seven non-traditional product categories that keep customers engaged, coming back often, and ultimately spending more.In this special Pro coaching call, Ari breaks down how these categories can double as your built-in social media plan, how they shape the customer experience, and why every retailer should be thinking beyond “plush, apparel, and gifts.” He also opens up about a major business disruption his flagship store recently faced — and the hard, eye-opening lessons around insurance, communication, and protecting hourly employees.This conversation is part of a special Pro-only coaching call, the type members usually access inside IndERA Pro. Want more deep-dive sessions like this? Use code HOLIDAY to save $503 on your yearly Pro membership. You'll get instant access to every 2025 replay and can start saving the dates for all 2026 coaching calls![3:18] The major building disaster that shut down Ari's store — and the insurance gaps all retailers need to know[10:15] How to prepare for unexpected business interruptions & protect your team[14:18] Ari's intro: his retail background, his stores, and how Ari's Pantry came to life[19:27] Category #1: The Staples — your foundation of customer trust[23:04] Category #2: The Daily Dose — the low-price, high-frequency items that keep customers coming back[23:47] Category #3: The Good Neighbor — products that make customers feel good through ethics, origin, or impact[26:14] Why storytelling and signage make or break these categories[28:41] How these seven categories instantly give you your social media content planJoin the Rooted in Retail Facebook Group to continue the conversation Join our newsletter for all the latest marketing news for retailers Show off your super fandom by getting your Rooted in Retail Merch!
This is the third episode of Retail Eye-Openers, a three-part podcast series produced in collaboration with Impulso. The series explores how data sharing and retailer partnerships drive sell-through and reduce overstock.In this conversation, Konrad Olsson speaks with Andreas Weitkamp, fifth-generation owner of Schnitzler in Münster, about what genuine partnership between brands and retailers looks like in practice. He explains how continuous dialogue, simple but consistent data sharing, and human presence in the store can transform performance — and why the real bottleneck is not access to data but taking action on it. The discussion also touches on values, longevity, and why a 133-year-old retailer is looking to AI not for hype, but for practical buying support.--Scandinavian MIND is a media platform and consultancy operating at the intersection of lifestyle industries and tech. Sign up for our newsletter:www.scandinavianmind.com/newslettersConnector Studiohttps://connectorstudio.io/ Hosted on Acast. See acast.com/privacy for more information.
There's an issue burning away at the moment, affecting thousands or tens of thousands of us that I don't think is getting anything like the attention it deserves. Three additional coloured sand products tested positive for asbestos contamination this week. Two on Monday, another on Thursday. Additional brands sold at discount shops around the country to add to the products already announced in the recall earlier this month. I'll put my cards on the table: our 8-year-old is at a school that has been affected by the recall. They tested and found traces of asbestos and a number of classrooms have been affected. Even though the testing found no traces of asbestos in the air, for at least the remainder of the year, the school has been thrown into a situation where they're trying to teach the same number of kids in far fewer classrooms. It means ad-hoc, cramped learning spaces. In two classrooms they're going to have to remove all the carpet, wall coverings, and soft furnishings. Other classrooms require professional deep-cleans. It's not clear if the work will be finished in time for term one next year and the clean-up is going to cost tens-of-thousands of dollars. But as we were informed in a letter home this week —surprise, surprise— no one wants to pay for it. The school's insurance won't cover it. The Ministry of Education won't cover it. Kmart, which in the school's case had sold the dangerous product, has directed them to the manufacturer in China. As it stands, the school is expecting to have to cover the cost of the clean-up. Money that should have been spent on educating children will not be repaid. How many New Zealand schools face a similar situation? All we know is that as of yesterday, nine schools or early learning centres had tested positive for asbestos. 129 were still waiting to confirm testing results, although the Ministry of Education says it's just a voluntary reporting system at the moment (which seems inadequate!), so the number could be higher. You can hardly blame the schools for the situation. They weren't negligent. It's not like they knowingly painted their classrooms with lead paint. They bought a children's product that should have been ideal for creative learning from reputable retailers with an entirely reasonable expectation that it would be safe. And now that this has been discovered, it's not like they can just ignore it. Schools that are testing are doing the right thing. Even if the risk is super low, what parent would allow their child to be taught in a classroom that was testing positive for asbestos? What teacher would teach in it? In my view it would be a great injustice if the schools that are doing the right thing in handling this crisis ended up significantly out of pocket. Surely under our consumer guarantee and product safety laws, retailers can't simply abdicate all responsibility and palm off the affected schools to distant manufacturers in China? And even if legally they can, then surely there is a moral responsibility to do the right thing. One obvious measure I think would help the affected schools is a collective legal effort, so they're not all fighting for redress or compensation in isolation. It's the sort of thing you'd reasonably expect the Ministry of Education to help with coordinating once testing results are confirmed everywhere. There's no telling where this whole thing will end up. But while at least their classrooms will be safe, if schools end up footing the bill for all the testing and clean-up of a product they reasonably trusted, at the end of the day it'll be our kids who pay the price. See omnystudio.com/listener for privacy information.
Duki Cvetkovic (Co-Founder & Chief Creative Officer) und Roberto Aufiero (Co-Founder & CEO) haben aus einer gemeinsamen Leidenschaft für Basketball, Sneaker und Streetwear eine europäische No-Go-To-Brand aufgebaut: BSTN. Im Gespräch mit Carsten Puschmann erzählen sie, wie aus Freundschaft eine langlebige Gründer-„Ehe“ wurde, warum Authentizität wichtiger ist als kurzfristige Skalierung und wie Retail, Community-Building und spektakuläres Storytelling die Marke international tragen. Wir reden über:
Day 1 Deal: Retailer Roundtable Interview Series for $17 http://prooftoproduct.com/bfdeals ____________ Our biggest sale of the year is happening this week! 5 days. 5 Deals. Each day brings an exclusive offer available for just 24 hours. Mon, Nov 24: Retailer Roundtable interview series for just $17! Tues, Nov 25: Paper Camp early access & extended payment plan! Wed, Nov 26: Production Planner & Profitability Calculator Bundle Thurs, Nov 27: Live Workshop: 3 Day Sales Campaign Fri, Nov 28: LABS Annual Membership with recurring discount! ALL WEEK: First 5 people to apply for the Advisory Board mastermind receive $6,000 off and a free 1-1 strategy session. Apply here: http://prooftoproduct.com/ab-application Once the deal is gone, it's gone. Make sure to grab them before time runs out! http://prooftoproduct.com/bfdeals
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Ready for a truth bomb? Your business can only grow if you do. In this episode of the Creative Shop Talk Podcast, I'm diving deep into what it really takes to step into the CEO identity your retail business needs in 2026 and beyond. From letting go of the "do-it-all shopkeeper" mindset to making braver, clearer decisions rooted in vision rather than fear, this episode is your invitation to level up. I'll share real stories of retailers who shifted their identity, embraced discomfort, built supportive systems, and created more profitable, life-friendly businesses proving that leadership growth isn't optional…it's transformational. Retail Leadership Strategies to Elevate Your Business How to shift from shopkeeper to CEO mindset The difference between operational decisions and visionary decisions The real impact of stepping into bigger, bolder thinking Why removing unprofitable tasks or categories can accelerate growth How identity work fuels better planning, profitability, and joy "You cannot plan a visionary year without first stepping into the identity of a visionary." Your Next Steps: Ask yourself and really think about this question: Who do I need to become next year? Take some time to journal through some of the other prompts in this episode. If you aren't an Inner Circle member, you can still plan alongside us for your Best Year Ever! Purchase the masterclass here and join us (members and non-members alike!) on January 16th at 12pm ET for a live Q+A. If you are looking for high-level support in your retail business, I'd love to see you inside my Level Up Mastermind. You can apply for the 2026 cohort here. This is where the magic happens, my friends. Related podcasts we think you'll like: Episode 178: 3 Top Success Mindset Musts for Retailer Owners Episode 183: Fine Tuning Your Retail Business Operations with Business Strategist Gwen Bortner Episode 285: Avoiding Retail Burnout: Closing Loops and Leaning In to Your People About your host, Wendy Batten In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast. For more support from Wendy Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners Hang out and connect with Wendy on IG All of Wendy's current programs and services for shop owners can be found HERE. Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes! Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select "Ratings and Reviews" and "Write a Review" and let me know what your favorite part of the podcast is. So grateful for you! Thank you!
John has a conversation with Eric about Kowabunga Comics in Oconomowoc, Wisconsin and the decision to shutdown the Deep Discount Comics mail order service. Links: Kowabunga Comics website: http://kowabungacomics.com/ Email us at TheGuys@ComicBookPage.com Join the discussion on our forum at: http://forum.comicbookpage.com Join the Comic Book Page Slack channel: http://comicbookpage.com/cbp_slack_request.php This podcast episode originated on the […]
The owner of an EV dealership says the government's cut to the Clean Car Standard has stripped the scheme of its teeth. David Boot spoke to Corin Dann.
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Is your business steering your life instead of the other way around? In this episode, I'm reminding creative shop owners that thriving retail doesn't happen by accident – it's designed with purpose. As we wrap up the year and move forward into 2026, I'm sharing my "captain your own ship" approach to intentional business planning. Let me teach you how to stop drifting with the tides of the economy, staff changes, or trends, and start charting your course toward profit, joy, and freedom. Smart Retail Strategies to Design Your Best Year Yet: Learn how planning brings the future into the present so you can take control now. Learn how to shift from reacting to leading with clarity and purpose. Create a one-page plan that keeps your business focused and flexible. Embrace the CEO mindset every creative shop owner needs for the year ahead. "Hope is not a strategy. Clarity is." Your Next Steps: Reflect on what worked and what didn't this year. What are you super proud of? What wouldn't you do again? Grab my Design Your Best Year Ever Workshop to create your intentional 2026 plan. We will meet live on January 13th at 2pm ET for a Q+A. Anyone who purchased the stand-alone class and anyone in my Inner Circle or Level Up Mastermind (this masterclass is included in your membership) is invited to this live workshop! Related podcasts we think you'll like: Episode 196: New Revenue Stream Ideas for Your Retail Business Episode 212: Pushing Through Business Blocks with Guest Expert Jane Bellante Episode 263: Why CEO Time Isn't Optional in Your Retail Business About your host, Wendy Batten In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast. For more support from Wendy Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners Hang out and connect with Wendy on IG All of Wendy's current programs and services for shop owners can be found HERE. Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes! Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select "Ratings and Reviews" and "Write a Review" and let me know what your favorite part of the podcast is. So grateful for you! Thank yo
https://stonemaiergames.com/webstore-vs-retailer-packaging-for-wingspan-promo-birds/
A car retailer in Auckland says the car-sales industry needs clearer rules and stability. The owner of Simon Lucas Mitsubishi spoke to Corin Dann.
#672 Ever wondered what it really takes to get your product off a folding table and onto the shelves of Walmart, Costco, or Target? In this episode, host Brien Gearin sits down with retail expert Jay Yung, founder of Evergreen Retail Solutions, to break down the real path from farmer's market tables to national store shelves. Jay shares how he went from running a surf shop in Hawaii to managing hundreds of millions in inventory at Walmart, and now uses that experience to help brands scale through smart pricing, packaging, supply chain strategy, and retail partnerships. From navigating buyer expectations to avoiding costly mistakes in inventory and margins, Jay explains what separates products that land big-box deals from those that quietly disappear. Whether you have a product in early development or you're already selling online, this episode is a masterclass in getting retail-ready and scaling responsibly! What we discuss with Jay: + From surf shop to Walmart + Inside Walmart's toy department + What retailers look for in products + Packaging as a sales driver + Avoiding costly inventory mistakes + How to spot a winning product + When to pursue big-box retailers + Why local markets matter first + Importance of margins and terms + Staying on-brand to scale Thank you, Jay! Check out Evergreen Retail Solutions at Evergreen-RS.com. Follow Jay on LinkedIn. To get access to our FREE Business Training course go to MillionaireUniversity.com/training. And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Want to hear from more incredible entrepreneurs? Check out all of our interviews here! Learn more about your ad choices. Visit megaphone.fm/adchoices
How do you track your returns after a store remodel? In the off season, explore if remodel and remerchandising makes sense with Brian and Heather.Our Retailer Design Flex episode of Bicycle Retail Radio features Brian from Fixture Lab and NBDA President, Heather Mason as they tackle retailer flow and design issues.Support the show
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Let's face it – most shop owners can sell naturally, but teaching your team to do the same without feeling "salesy" can often be tricky. In this episode of the Creative Shop Talk Podcast, I'm sharing five easy, actionable prompts you can teach your staff to boost confidence, build genuine customer connections, and make sales feel natural (not pushy!). These simple, human-centered tools will help your team move from awkward to authentic – and you can start right now. Actionable Sales Strategies for Your Retail Team: 5 conversation starters to guide sales without pressuring your customers How to use demos and storytelling to connect with customers Why choice-based language makes buying easier The power of curiosity and gratitude in every sale How to create a culture of service, not sales scripts Your Next Steps: Teach the 5 conversation starters outlined in this episode to your team. Share this episode with them, even! Pick one of them and start using it today. Practice it on the sales floor. Share your results with me on Instagram! (I hope you are already following along @wendybatten.biz) Related podcasts we think you'll like: Episode 272: Unlocking Team Potential: Nurturing a Culture of Ownership Episode 208: Stacking Your Team with Guest Expert Shelli Warren Episode 84: 6 Tips to Amplify Your Team's Performance this Holiday About your host, Wendy Batten In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast. For more support from Wendy Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners Hang out and connect with Wendy on IG All of Wendy's current programs and services for shop owners can be found HERE. Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes! Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select "Ratings and Reviews" and "Write a Review" and let me know what your favorite part of the podcast is. So grateful for you! Thank you!
Gavin and Wade chat about all things CPG...some great discussion on Holiday/Seasonal buying, Retailer dos and don'ts, buyer etiquette and so much more. You don't want to miss this one!
DC K.O. hit the top of the October comic book sales charts. A comic retailer has been arrested for giving away a Grendel comic on Halloween. BOOM! Studios has grabbed the My Little Pony license from IDW.SUBSCRIBE ON RSS, APPLE, SPOTIFY, OR THE APP OF YOUR CHOICE. FOLLOW US ON BLUESKY, INSTAGRAM, TIKTOK, AND FACEBOOK. SUPPORT OUR SHOWS ON PATREON.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
Michael is joined by three independent jewelers who share how they protect margins, create memorable offers, and keep teams sharp during the busiest weeks of the year. We discuss gold pricing, VIP outreach, gift guides, and why the week after Christmas can outsell Black Friday.Guests: Vincent Spilotro from Arezzo JewelersAnna Barnett from Barnett JewelersLee Elgin from Elgin's Fine JewelrySend us a text Send feedback or learn more about the podcast: punchmark.com/loupe Learn about Punchmark's website platform: punchmark.com Inquire about sponsoring In the Loupe and showcase your business on our next episode: podcast@punchmark.com
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Are you feeling burnout creep in? Are you just plain tired of making all of the decisions? You're not alone. In this episode, I'm getting honest about burnout, decision fatigue, and what really causes that drained, frazzled feeling. (Hint: it's not just working too much!) Through my own recent experience, I'm sharing how leaning into trusted mentors and peers can reignite clarity, confidence, and momentum. I know you'll walk away inspired to simplify, close open loops, and stop overcomplicating your next steps. What You'll Learn About Burnout and Overwhelm in Retail: Why burnout often stems from indecision, not just overwork The power of leaning into the support of others instead of trying to "figure it out" alone How to fast-track decision-making by trusting mentors and peers The importance of investing in both mindset and skill-building at every stage Your Next Steps: What "open loops" from your to-do/results list can you close this week? Make a short list and carve out a small amount of time everyday to get them closed. Remember: You don't have to do it alone! You can do, delegate, delete, or defer. If you are looking for a place for valuable support from your peers in retail, I'd love to see you inside my Level Up Mastermind. We are a small group of retailers who are growing our businesses with trusted support, honest feedback, and the accountability that keeps burnout at bay. Apply now and take your next step toward light, confident leadership. Related podcasts we think you'll like: Episode 185: Avoid Burnout with Guest Expert Dr. Ashley Margeson Episode 230: Takeaways from my Mastermind Retreat: Building Connections and Strong Businesses Episode 261: How to Stay Focused and Get Things Done About your host, Wendy Batten In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast. For more support from Wendy Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners Hang out and connect with Wendy on IG All of Wendy's current programs and services for shop owners can be found HERE. Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes! Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select "Ratings and Reviews" and "Write a Review" and let me know what your favorite part of the podcast is. So grateful for you! Thank you!
Mark and Pete, the Reverend and the Retailer tackle three stories that expose the strange priorities of our modern world — from comedy to catastrophe and cosmetic chaos. First, they salute the late Prunella Scales, Britain's beloved queen of sitcom wit, whose turn as Sybil Fawlty made her both feared and adored. Her death marks the passing of an age when women could be beautiful, brainy, and blisteringly funny all at once. Mark and Pete reflect on humour, holiness, and the grace of growing old with dignity. Next, they descend into the corporate turbulence of Boeing, now facing a five-billion-dollar penalty for missed deadlines and broken promises. What happens when engineering pride outruns integrity? Finally, they bare their teeth at Britain's booming black-market whitening trade, where peroxide-heavy gels are burning gums and blinding sense. The British Dental Association is appalled — and so are Mark and Pete. From laughter to litigation, the duo uncover the spiritual truth behind society's obsession with polish and performance. Whether in the cockpit, the boardroom, or the bathroom mirror, the message is clear: true faith outlasts false shine. Smart, sardonic, and spiritually charged — Mark and Pete find divine wisdom in the week's most ridiculous headlines.Become a supporter of this podcast: https://www.spreaker.com/podcast/mark-and-pete--1245374/support.Supporters get updates on new projects and hot takes on the latest news plus Mark and Pete Extra in depth commentary episodes and Mark and Pete vs AI comedy episodes. All right here in this podcast feed. Thank you for your support, welcome to the community.
Link to episode page This week's Department of Know is hosted by Rich Stroffolino with guests Davi Ottenheimer, vp, digital trust and ethics, Inrupt, and Rob Teel, Field CTO, GigaOm Thanks to our show sponsor, ThreatLocker Imagine having the power to decide exactly what runs in your IT environment — and blocking everything else by default. That's what ThreatLocker delivers. As a zero-trust endpoint protection platform, ThreatLocker fills the gaps traditional solutions leave behind, giving your business stronger security and control. Don't just react to threats — stop them with ThreatLocker. All links and the video of this episode can be found on CISO Series.com
In this episode, Wendy Liebmann sits down with April Showers, the founder of Afro Unicorn®, a brand born from purpose, community, and the need for representation. They discuss how April's personal passion and smart retail partnerships brought her vision to life.Highlights:How Afro Unicorn grew from T-shirts to Walmart shelves and national recognitionWhy purpose and community are central to building modern brands at retailThe role of retail partners like Walmart and CVS in nurturing new voicesLessons for retailers on inclusion, authenticity, and growthApril's lessons on staying true to your “why” Send us a textVisit our website for transcripts, links mentioned on this episodes, and video podcasts. Subscribe and rate us with your favorite podcast app!
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Sometimes simple things make the biggest impact - and in this episode, I'm proving it with a story about my “famous” frozen turkey stuffing. Confused yet? Don't be! If you are an independent retailer you are in the right place, I promise! This episode is for retailers who need a refreshing reminder that running a successful shop (and life!) doesn't have to be overcomplicated. The KISS method - Keep It Super Simple - isn't about cutting corners, it's about focusing your time and energy where it truly matters. Key Takeaways Regarding the KISS Method: Why simplicity fuels both joy and profitability in your business How overthinking creates burnout and decision fatigue Ways to apply the KISS method to your marketing, events, operations, and even your personal life Why “done is better than perfect” can be your best mantra this season Your Next Steps: Audit your to-do/results list this week. What can you simplify, delegate, or eliminate? Run it through the KISS filter—light, easy, and aligned with what matters most. Join us in the Retailer's Inner Circle today! You'll have access to my Operations and Marketing Playbook every month that is full of tools that will help you KISS in your indie retail business. Related podcasts we think you'll like: CST Holiday Podcast Playlist Episode 197: A Monthly Debrief: A Simple Activity All Retail Shop Owners Should Be Doing Episode 126: 10 Simple Ways to Level Up Your Shop About your host, Wendy Batten In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast. For more support from Wendy Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners Hang out and connect with Wendy on IG All of Wendy's current programs and services for shop owners can be found HERE. Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes! Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank y
A successful collaboration between brands and retailers rely on a shared understanding of the importance of getting the fundamentals right. There is a lot of noise and upheaval in commerce today, but according to Brooke Chambers, Director of Growth & Strategy Merchandising at Kroger, the strongest relationships come when there is a shared understanding of the consumer's flywheel at that retailer. That fundamental insight becomes the north star for joint business planning, and brings clarity to the drive for growth.
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ In This Episode: Ever stop mid-holiday hustle in your retail shop and think, “Why am I even doing this? Does this even matter?” This episode dives straight into that question. I'm sharing how meaningful connection - not just transactions - creates the kind of community and joy that keep both you and your customers coming back. You'll learn how to balance a strong back of house (all the CEO work I talk about!) and a remarkable front of house that keeps your customers coming back again and again. Some Highlights from this session: Why human connection is your shop's secret superpower How to blend “back of house” structure with “front of house” heart Ways to intentionally design remarkable in-store experiences and make your customers feel like they belong in your store Providing small, unexpected moments to your customers makes them feel seen and valued, building a truly memorable brand Your Next Steps: Grab your journal and put some thought into these questions: “Why does your shop exist? How does your business make people feel? Is it worthwhile and fulfilling to you?” Listen in to the Holiday Podcast Playlist to get yourself on the fast track to success in every aspect of your retail business this holiday season. Check out these book recommendations: The Art of Gathering by Priya Parker and Unreasonable Hospitality by Will Guidara. Get an application in for my Level Up Mastermind. On top of high touch coaching with me, you'll meet retailers from all over the world doing really awesome things. Plus, we are planning a meet-up again this year in my tiny fishing village. :) Related podcasts we think you'll like: CST Holiday Podcast Playlist About your host, Wendy Batten In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast. For more support from Wendy Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners Hang out and connect with Wendy on IG All of Wendy's current programs and services for shop owners can be found HERE. Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes! Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!
How did a family business with zero commissioned sales explode into a $70M regional powerhouse? The culture secret that's changing mattress retail…What if everything you thought about retail sales was wrong? In this episode, Mark Kinsley sits down with Michael Fiacco, the second-generation owner who transformed Old Brick Furniture from a local legacy into a 2023 Retailer of the Year, now with 11 stores across upstate New York and New England. Discover why Michael refuses to pay commission, never runs “sales” (except for his secret 6-hour event), and bets big on a team-first culture—even when industry veterans said it would never work.If you've ever wondered how to get employees truly invested, why “lowest price, always” builds fierce customer loyalty, or how to launch into new markets without losing your core values, this episode is for you. Michael reveals how his unique approach to service, culture, and real estate (plus a few laundromats and a recruiting firm!) drives both rapid growth and work-life balance—for his team and his family.Industry pros and sleep enthusiasts alike will hear actionable strategies about:- Driving word-of-mouth through legendary service (not expensive ads)- Creating a team culture that eliminates high-pressure tactics- Why real estate is the “unfair advantage” fueling expansion- The hidden power of in-stock mattresses for immediate sales- How to survive market downturns without discounting your brandStay tuned for insights that challenge conventional wisdom and could change how you think about selling sleep.Timestamps:- 00:56 – The “No Commission, Team Culture” Advantage Revealed- 03:39 – Why Service Trumps Advertising (and Pays Off More)- 07:16 – Real Talk: How Team Bonuses Actually Work- 09:33 – The Work-Life Revolution for Salespeople- 12:42 – From Mom's Consignment Shop to $70M Retailer- 15:07 – How Real Estate Became Michael's Secret Weapon- 19:20 – The Mattress Business: 23% of Sales, 100% Strategy- 22:22 – Why Inventory Speed Wins Mattress Customers- 24:43 – Old Brick's No-Sale, No-Gimmick Marketing Playbook- 26:41 – The Rochester Experiment: Opening Store #11- 33:24 – The Little “Warehouse” Detail That Changed EverythingConnect with The FAM Podcast:
In this special episode of Retailer Tech Tips from Groceryshop 2025, Theo Schweitz, CEO of Drive Wheel and Top Retail Expert, sits down with Rakesh Thaploo, Sr. Partner at Kyndryl, to explore the next era of grocery retail transformation. Together, they discuss how modern grocers are leveraging AI, analytics, and digital store technologies to reduce shrink, boost margins, and deliver richer customer experiences. From the evolution of in-store engagement to the rise of connected data ecosystems, this episode offers practical insights into how retailers can modernize operations while staying true to their consumers.
With host retail coach Wendy Batten https://wendybatten.com/podcast-intro/ Holiday Success Planning Guide is now a standalone masterclass, which means it's available without an Inner Circle membership! Click HERE to grab it now. You can walk through the sessions at your own pace and rewatch it year after year. Are you ready for more profits this holiday season? I'm hosting a FREE 60 minute Holiday Profits Workshop on October 20 at 1pm EST. Yes, you read that right - it's free! Get yourself registered HERE. In This Episode: Have you ever wondered what sitting in on a coaching call with me would be like? Are you curious about the Inner Circle? Well you tuned in to the right podcast today, my friends. In this episode, which is directly from a recent coaching call inside my Retailers Inner Circle program, I'm answering 10 questions/sharing takeaways from real retailers inside my Retailer's Inner Circle. We call it 10 in 10 because the idea is I'm answering 10 questions in 10 minutes. But, yes, this episode is a little longer than that. ;) What you're getting today are quick, practical tips and inspiration for your busiest season yet. From vendor events to pricing for profit, money dates, and mindset shifts, this session will get you thinking (and acting!) like a true CEO - just in time for the holidays. Some Highlights from this session: How to run “Meet the Maker” events that boost sales and visibility The money date habit every successful retailer swears by Why being “nicely priced” can destroy your profits How the mere exposure effect can skyrocket your in-store sales A mindset shift to stretch yourself beyond “fine” into fantastic Your Next Steps: Take action by planning how you will review your financials at your next CEO date. Join the Retailer's Inner Circle to be part of these 10 in 10 sessions every Friday in October and more! (Replays are also available!) Grab your spot in the Free Holiday Profits Workshop on October 20th and finish the year strong. Related podcasts we think you'll like: Episode 89: Money Talk & Mindset with Profits First Coach April Stroink Episode 263: Why CEO Time Isn't Optional in Your Retail Business Episode 268: Awesome Isn't Accidental: Raise the Retail Standards in Your Shop About your host, Wendy Batten In case we haven't met yet, I'm Wendy Batten, retail business coach and founder of the Retailer's Inner Circle. With over 30 years of experience running successful businesses, I now help independent shop owners grow profitably and sustainably—with more confidence and joy. I've had my own business columns in featured magazines, such as What Women Create and other top publications, worked with some of the top industry brands as retail care manager, and I've supported hundreds of retailers through coaching, speaking, my programs, and this podcast. For more support from Wendy Join Wendy's CEO Planning Session for Retailers Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners Hang out and connect with Wendy on IG All of Wendy's current programs and services for shop owners can be found HERE. Never miss an episode! Subscribe to the Creative Shop Talk Podcast and get the tools, inspiration, and strategies you need to thrive as an independent retailer.Click here to subscribe to iTunes! Loved the episode? Leave a quick review on iTunes- your reviews help other retailers find my podcast, and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!