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Traditionally, marketing teams in manufacturing have depended on CRM supply data to get a picture of their customers. However, there's an untapped well of customer insights that many overlook: IoT data from manufacturing facilities. Using this data, marketers can target specific campaigns to specific customer bases and create messaging that truly resonates with customers. In this episode, I sit down with Jan Pingel , Product Leader of Digital Solutions at Ingersoll Rand , to talk about how IoT is opening up new opportunities to get a deeper view of customers and learn valuable things you don't normally learn about them. Join us as we discuss: -Industry 4.0 Club -Using IoT data in marketing -Data privacy and data security concerns Resources we mentioned during the podcast: - Industry 4.0 Club - SME.org - Arcweb.com - Isa.org - IEEE.org Subscribe to The Manufacturing Executive on Apple Podcasts, Spotify, or our website. Listening on a desktop & can't see the links? Just search for The Manufacturing Executive in your favorite podcast player.
We often think of startups as the manifestation of a dream—an entrepreneur has a vision, they leave their job and spend a couple of hard years scraping together the players and the product with the hopes of someday succeeding. But startups can also be merely a vehicle to achieve a desired result. Large companies will found smaller companies to solve particular problems or advance an initiative. And in those cases, you probably don't want to spend years putting a team together. That's why Chris Cera started his company, Arcweb, to offer other startups the teams they need to move quickly. On this edition of UpTech Report, Chris discusses the various scenarios where outsourcing your startup team makes sense, and with the health industry being an active market for Arcweb, he explains how recent laws are opening up that sector for new opportunities.
Kurt Schiller and Mark Hughey from Arcweb join hosts, Gary Austin and Ken Kleinberg to talk about innovation in health IT. Our guests share what kind of innovative projects their Philadelphia-based software development firm is tackling, how they guide their clients through innovation projects and the importance of starting with a business use case before tackling a new project. Ken Kleinberg kicked off the conversation by setting the stage around software innovation and the use of APIs. Ken explains that while many leading EHR softwares, despite their large R&D budgets, are still using decades old technologies. Many EHR companies have developed their own app stores, however, many of these have relied on proprietary technology. With the entrance of and expanded of adoption of open APIs, there is a bigger opportunity fill in the gaps and impact patient experience in a big way. Arcweb is in the world of innovation and acceleration rather than enterprise systems. Mark Hughey shared his analogy comparing Health IT innovation with a successful race car driving team. Hughey shared that a main focus of the innovation Arcweb is seeing is around patient experience, more specifically, technology being applied to better meet patient's changing expectations. Kurt Schiller shared some examples of recent work completed which are examples of three different areas where there seems to be a lot of activity. One example is patient scheduling. Rather than expecting patients to call the physician office to make an appointment there is a desire to allow patients to make appointments via an app. Up to now, the barrier was a business issue related to software architecture. Allowing patients to book an appt in two clicks versus The next is around rare disease management to allow physicians to share data between themselves and augment their ability to treat patients with disease states they may not see frequently. Finally, apps to support behavior change to better support disease state management. Gary asked how Arcweb approaches new projects and how they go about planning the execution, timeframe and budget. Hughey empasized that they always begin by introducing customers to the idea of the iron triangle with three core pillars of scope, budget, and time. Two of these at any point can be optimized but never all three at once. This drives a conversation towards priorities so these are clearly articulated at project start. This helps Arcweb tailor the approach. Gary then asked how they measure success. Hughey explains that key metrics of success are established from the beginning. This helps ensure the client team is on the same page with expectation. Half of Arcweb's business is healthcare. Compared to other industries, healthcare key metrics of success are more confounding to set whether the client wants to improve patient experience, reduce administrative burden, improve clinical outcomes or some other metric. Ken weighs in on key metrics of success by saying the conversation that reminds him of the old balance scorecard and that innovation/excitement measure could almost be added as an additional metric on the scorecard. Gary then moves the conversation to talk about how COVID-19 has served as an accelerator for innovation planning. Schiller explains that many stakeholders realize there are gaps in data exchange inhibiting their response to the pandemic. Some decisions for short-term ease may cause some longer term issues but definitely have stakeholders looking more long-term with how they can build solutions that will better support telehealth and other areas in the longer term as well as revisiting frameworks and infrastructures.The big challenge structurally is that even though you have innovation labs, core IT ops and research but in the case of research they don't have access to core IT and the purpose of core IT is to keep data safe and not innovation. Key takeaway from Arcweb? As those responsible for bringing technology solutions to life to enhance the health and well being of those we serve, we should be unwilling to be less than we can be.
Season 2 Episode 37: Growing an Entrepreneur | Growing Greater Creating something that is meaningful, that has an impact and lasting effect is one indicator of success. This week on Growing Greater we meet Chris Cera, CEO of Arcweb Technologies, a digital design and development agency. Chris sat down with Matt Cabrey, Executive Director of Select Greater Philadelphia, a council of the Chamber of Commerce for Greater Philadelphia and explained how he is dedicated to making the Greater Philadelphia region a supportive ecosystem for entrepreneurs.
Anthony’s Desk Podcast: Meaningful Living & Extraordinary Results | Entrepreneurship | Career Growth
Early in his life, Chris Cera knew he wanted to build his own business. But when he completed his undergraduate degree from Drexel University, starting his own company was the farthest thing from his mind. In this episode, we hear from Chris about what it took for him to make the leap out of the corporate world (GlaxoSmithKline, Traffic.com) and into the realm of startups. Chris talks about the idea of moonlighting as a way to ease the transition into entrepreneurship. And he discusses what it means for him to be an entrepreneur and how he parsed through all the “entreporn” (coined by the supremely talented Amy Hoy, it's the fetishizing of all things entrepreneurship).Chris also shares the backstory of the founding of one of the most successful and impactful startup communities - Philly Startup Leaders. Chris openly shares his learnings, including his biggest failure lesson - as well as his desire to create intentional experiences to help move people.https://anthonysdesk.com/chris-cera-entrepreneurial-journey-lessons-learned-and-creating-intentional-experiences/
Chris Cera, is the CEO of Arcweb Technologies, a consulting company serving the bespoke needs of its financial and healthcare customers, founded in 2011. This is his fourth startup — his first venture was Vuzit. Chris shares more about the rise and fall of Vuzit over its 8-year lifespan as well as his two other ventures that did not become viable businesses. Chris and Kevin discuss his latest venture, Arcweb — how it is serving the marketplace and some of the challenges he faces in the industry, as well as the unique company culture that sets it apart. As the founder of Philly Startup Leaders whose mission is to develop Philadelphia as a place where everyone can achieve their entrepreneurial potential, Chris reveals some of his hopes for Philadelphia in the future. Tune in to find out more! Key Takeaways: [1:19] Kevin introduces his guest for this episode — Chris Cera. [4:00] Kevin and Chris go through a speed round of five quick questions. [5:52] What do the letters A, R, C mean in Arcweb? Chris explains more about the name and brand of his company. [8:44] What is Arcweb and where does it fit in the market? [10:21] Kevin and Chris discuss the importance of considering the user when it comes to UX. [13:42] Chris shares a real world case study to illustrate Arcweb's 4D process with Penn Medicine. [22:52] In the medical industry, faxes are seen as more secure than digital alternatives. What have been Chris' challenges on that front? [25:47] Chris has "founded" four companies, but only two became viable businesses. What happened to the other two? [30:02] Chris and Kevin discuss if entrepreneurs are born or made. [33:46] When did Chris change the name of his business to Vuzit? [35:05] The two products that made up Vuzit were online document viewer and document security system. How did Chris market these products? [38:22] How did Chris come up with the idea for Vuzit to begin with? [44:16] Chris reveals some of his naivety in starting Vuzit that didn't take into consideration how to generate revenue. [47:00] What caused Vuzit to ultimately fail? [52:27] How did Chris cope with the "dark days" of his business? [58:59] When Chris started Arcweb, he decided to run his company without partners, without external money. Has he stayed that course? [1:08:25] How did Chris leverage his network with the Philly Startup Leaders and Indy Hall? [1:12:04] How did Chris get vendors in the beginning? [1:13:14] What are some of the unique aspects of Arcweb's company culture? [1:23:23] Chris and Kevin discuss some of the challenges that having a whistle blower policy helps address. [1:26:17] How does Chris guard his time and say 'yes' to the right things? [1:31:19] What are two things Chris would change in the next 100 days if he were made mayor? Links: Chris Cera on LinkedIn Arcweb Technologies Vuzit Philly Startup Leaders UX is like a joke. If you have to explain it, it isn't that good. Penn Medicine Case Study We're All Born Entrepreneurs, by Steve Welch GSK Dropbox Box Adobe Acrobat Viewer The Hard Thing About Hard Things, by Ben Horowitz 37signals / Basecamp Paul Graham, Y Combinator Ben Franklin Technology Partners Robin Hood Ventures Coley Brown MeetUp Indy Hall Wharton EOS EMyth Revisited, by Michael E. Gerber Traction, by Gino Wickman Toodledo App Pitch Anything, by Oren Klaff Essentialism, by Greg McKeown Tim Ferriss Show: Greg McKeown — How to Master Essentialism (#355) Chamber of Commerce, Philadelphia City of Philadelphia
Frustrating, confusing, and obtuse – bad voice interfaces are a uniquely terrible experience. Companies like Amazon, Microsoft, and Apple have raised the bar on what "good" voice looks like, but there's still work to do. This month, we talk to Len Damico, Arcweb's head of design, about what makes a voice interface good, what makes it bad, and why it's so dang irritating when things go wrong. Music by Prox-C
Most people know blockchain as the secret sauce that powers cryptocurrencies like Bitcoin and Ethereum, but that's really just the tip of the iceberg. We're joined by Arcwebers Shahrukh Tarapore and Mark Hughey as we dig into the ups and downs of harnessing blockchain for everything from healthcare data to mortgages. Is it going to transform the way we handle data and commerce, or just make everything really confusing? This is part 1 of our 3-episode series on emerging technologies to consider in 2018. Check out episodes 2 and 3, where we explore wearables/IoT and voice interfaces. Come visit Arcweb at SXSW, March 11-12! 1:10 – Meet Mark and Shahrukh 1:40 – Augmented reality, machine learning, & why we're not talking about them 5:20 – How our tech outlook works 7:10 – Is 2018 the year that blockchain "happens"? 8:40 – Using blockchain to eliminate the middleman (and what to do if you ARE the middleman) 11:20 – Is technology or bureaucracy holding back blockchain? 17:50 – Blockchain platforms vs. blockchain apps 19:40 – Should you start using blockchain now or wait for it to mature? Shahrukh Tarapore, Head of Engineering @ Arcweb Technologies | LinkedIn Shahrukh has 15 years of experience in research and development and delivering software technology to both startups and large corporations. At Arcweb, he leads the team of engineers and sets technology strategy for the company and its clients. Mark Hughey, Project Manager @ Arcweb Technologies | LinkedIn Mark has spent his career consulting with organizations of every shape and size. At Arcweb, he helps customers establish digital product strategies and tackle business challenges with the help of our integrated agile design and development teams.
ArcWeb is a digital product design and development company that specializes in healthcare and financial technology software.
In this week's episode, we host Chris Cera, Founder and CEO of Arcweb Technologies, a digital product design company. He shares his insights on the role of the brand in custom software solutions and app development. If you like our podcast, please subscribe and leave us a rating! Podcast: Play in new window | Download Subscribe: […] The post Branded Tech: Chris Cera, CEO of Arcweb Technologies appeared first on Finch Brands.
Episode 15 of Leading Matters features the founder and CEO of Arcweb Technologies. Arc Arcweb is a Philadelphia based product design and development firm that helps improve the bottom line of the fortune 500. The secret to Arcweb’s success? Make product that people love, and establish a workplace that builds community.
ArcWeb Services offers on demand geospatial capabilities to businesses. ArcWeb Explorer goes beyond Google Earth with backend geoprocessing, easier mashups, Flash and SVG graphics. GIS in the future will be less about mapping and more about background geoprocessing that uses SOA to integrate into business analysis.
ArcWeb Services offers on demand geospatial capabilities to businesses. ArcWeb Explorer goes beyond Google Earth with backend geoprocessing, easier mashups, Flash and SVG graphics. GIS in the future will be less about mapping and more about background geoprocessing that uses SOA to integrate into business analysis.